Job Description: Design, develop, and promote biomedical equipment and technologies to healthcare providers. Combine engineering expertise with sales skills to demonstrate product benefits and provide technical support to customers. £ 110000/year Talent International UK and it's subsidiaries, Digital Gurus, Infinite Talent and Rethink act as an employment agency for permanent recruitment and employme click apply for full job details
Jan 09, 2026
Full time
Job Description: Design, develop, and promote biomedical equipment and technologies to healthcare providers. Combine engineering expertise with sales skills to demonstrate product benefits and provide technical support to customers. £ 110000/year Talent International UK and it's subsidiaries, Digital Gurus, Infinite Talent and Rethink act as an employment agency for permanent recruitment and employme click apply for full job details
Deloitte drives progress. Using our vast range of expertise, that covers audit, risk advisory, and consulting services across tax, legal, business, technology, and corporate finance, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte?It'show we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, whereverwe arein the world, welead the way,serve with integrity, take care of each other ,fosterinclusion, andcollaborate for measurable impact. These five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity Our Tech Vision & Architecture (TV&A) operating unit in the UK is growing and we are looking to hire experienced individuals to be part of a team delivering high-quality consultative services in a dynamic and growing marketplace. You will have the opportunity to become a key member of this team, working with not only some of the largest global companies, but some of the newest and most entrepreneurial businesses too. This exciting role will involve the following: To lead architecture teams that deliver Enterprise Architectures and Technology Strategies that modernise, rationalise and/or transform the business and technology landscape To mobilize and lead the governance and execution of those strategies through delivery To lead the definition and delivery of our largest UK and European client's architecture vision, as well as effective architecture options analysis & design decisions. To lead definition and execution of the client's architecture management, governance and assurance processes. To provide thought leadership on the latest innovations within Banking and Capital Markets including AI, Data Analytics or Digital architectures To demonstrate eminence in the future of Banking, through the publication of papers, participation in speaking events and conferences and regular client advisory client interactions Lead the development of architecture methods and collateral to build architecture community and capability. To use architecture knowledge and skills to lead and support business development and the planning and running of architecture learning and development initiatives. generation digital and innovative technology solutions To lead the Day 1 and post-merger architecture definition for our most complex M&A engagements To create new and exciting propositions driving business development activities in the Banking and Capital Markets industry. Connect to your skills and professional experience Significant experience in Banking and/or Capital Markets, which might include working in the industry as an advisor or in a business line role (e.g. Head of Architecture or Chief Architect) Significant experience providing advisory services up to Board-level and engaging C-suite stakeholders Strong understanding of financial services businesses, knowledge of the evolving market/industry trends and underlying architecture for enablement, as well as regulatory requirements Identifying, leading, closing and supporting sales opportunities in the financial services technology market with a strong network of contacts across clients and the industry Proficiency in software development lifecycle (SDLC) and depth and breadth in the following domains: Applications, Data, DevOps, Enterprise Architecture, Infrastructure, Machine Learning/AI, Platforms, Security, Integration and Business Architecture Demonstratable experience in large-scale transformation programmes in Banking and Capital Markets Experience working with financial services applications including Core Banking application, Document Management System, Customer Relationship Management (CRM) applications, Workflow / Business Process Management applications & Financial applications and the supporting tech stack for a bank's operations Experience working with relevant Capital Markets applications including treasury solutions, trading solutions and market research platforms Demonstratable experience of using new generation technology for digital banking clients e.g., AI for onboarding; leveraging cloud technologies such as Banking as a Service, adoption of data analytics for risk assessment and predictive analytics on customer behaviour and spending; blockchain based payment solutions and zero trust security architecture to protect sensitive and personal data Build external and internal eminence by contributing your thought leadership internally and externally (e.g., by speaking at industry events or publications). Certifications in Enterprise Architecture frameworks (TOGAF, LeanIX, ArchiMate and more), Cloud (AWS, Azure or GCP), Agile, ITIL, COBIT or any leading platform solution would be advantageous While the role requires the ability to operate as an Enterprise Architect across both the Banking and Capital Markets domain our architects are expected to have strong distinguishing specialisms in one of the two domains at a Chief Architect or CTO level. For Banking, the desired specialism would be in End-to-End Banking Architecture: Expertise in Digital Banking including the latest understanding of developing secure, scaleable and flexible digital solutions that leverage the latest AI technologies Expertise in delivering architecture and design for core banking implementations in the retail everyday banking space including accounts, deposits, savings, overdrafts, payment and card functionality Expertise in delivering architecture and design for multiple core banking implementations to support retail lending products such as mortgages and personal loans Expertise in delivering architecture and design for multiple core banking implementations for commercial lending products such as complex corporate loans (term loans, revolving credit), trade finance and asset finance Expertise in delivering architecture and design for loan origination solutions and credit processing solutions to support retail and commercial products Experience in architecture design for leading core banking vendor products from Thought Machine, FIS, Finastra, ORACLE, Mambu or 10X Expertise in architecture design for origination products from Pega, nCino and Trade Ledger Experience in architecting Enterprise solutions within Banks such as ERP, Finance and Treasury solutions For Capital Markets the desired deep specialism would be in front and middle office processing including: Broad product understanding from across equities, derivative, rates and swap products Trading and Portfolio Management expertise including an understanding of how this domain is technically changing to support new products like carbon trading in the burgeoning ESG arena Understanding of front office solutions for trade lifecycle, pricing and fees management and middle office solutions for the management of tenor limits, counterparty and settlement limits and P&L Experience of post-trade processing such as messaging and matching, workflow management, corporate actions and the flow into accounting solutions Experience in integrating with and / or architecting trading risk solutions Understanding of trade research architectures Expertise in architecting and designing leading Capital Markets solutions from vendors such as Murex or Adenza (formerly Calypso). Connect to your service line -Consulting Distinctive thinking, deep expertise, and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest challenges around, join us. Together, we'll make an impact that matters. Connect to your Industry - Technology, Vision & Architecture Our leading architecture group TV&A (Technology, Vision & Architecture), is positioned at the crucial intersection of business, technology, and industry to help our global clients reimagine their business through the latest technological advancements, solving our clients' most complex business and technology problems and accelerating their IT modernisation and digital transformation journeys. TV&A is responsible for assisting our global clients in answering their most challenging problems using 5 key pillars: Exploring the latest technologies to help our clients reimagine their business through technology. Bringing deep industry understanding and the ability to translate business vision into technology strategy to ensure technology investments are delivering tangible business outcomes for our clients. Harnessing our expertise in EA & SA to set the strategic vision, create the blueprint for change, define the roadmap, and lead the client through design and delivery of strategic, technology-enabled business transformations, including M&A, AI & digital transformation and IT modernisation programmes. Developing blueprints to implement a tailored solution that fulfils the strategy and provide technical assurance. These solutions span multiple technology disciplines including data, cloud, cyber, integration, platform specifics and much more. Provide guidance and support to establish, run and transition our clients' Enterprise Architecture function to a modern Agile Architecture capability click apply for full job details
Jan 07, 2026
Full time
Deloitte drives progress. Using our vast range of expertise, that covers audit, risk advisory, and consulting services across tax, legal, business, technology, and corporate finance, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte?It'show we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, whereverwe arein the world, welead the way,serve with integrity, take care of each other ,fosterinclusion, andcollaborate for measurable impact. These five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity Our Tech Vision & Architecture (TV&A) operating unit in the UK is growing and we are looking to hire experienced individuals to be part of a team delivering high-quality consultative services in a dynamic and growing marketplace. You will have the opportunity to become a key member of this team, working with not only some of the largest global companies, but some of the newest and most entrepreneurial businesses too. This exciting role will involve the following: To lead architecture teams that deliver Enterprise Architectures and Technology Strategies that modernise, rationalise and/or transform the business and technology landscape To mobilize and lead the governance and execution of those strategies through delivery To lead the definition and delivery of our largest UK and European client's architecture vision, as well as effective architecture options analysis & design decisions. To lead definition and execution of the client's architecture management, governance and assurance processes. To provide thought leadership on the latest innovations within Banking and Capital Markets including AI, Data Analytics or Digital architectures To demonstrate eminence in the future of Banking, through the publication of papers, participation in speaking events and conferences and regular client advisory client interactions Lead the development of architecture methods and collateral to build architecture community and capability. To use architecture knowledge and skills to lead and support business development and the planning and running of architecture learning and development initiatives. generation digital and innovative technology solutions To lead the Day 1 and post-merger architecture definition for our most complex M&A engagements To create new and exciting propositions driving business development activities in the Banking and Capital Markets industry. Connect to your skills and professional experience Significant experience in Banking and/or Capital Markets, which might include working in the industry as an advisor or in a business line role (e.g. Head of Architecture or Chief Architect) Significant experience providing advisory services up to Board-level and engaging C-suite stakeholders Strong understanding of financial services businesses, knowledge of the evolving market/industry trends and underlying architecture for enablement, as well as regulatory requirements Identifying, leading, closing and supporting sales opportunities in the financial services technology market with a strong network of contacts across clients and the industry Proficiency in software development lifecycle (SDLC) and depth and breadth in the following domains: Applications, Data, DevOps, Enterprise Architecture, Infrastructure, Machine Learning/AI, Platforms, Security, Integration and Business Architecture Demonstratable experience in large-scale transformation programmes in Banking and Capital Markets Experience working with financial services applications including Core Banking application, Document Management System, Customer Relationship Management (CRM) applications, Workflow / Business Process Management applications & Financial applications and the supporting tech stack for a bank's operations Experience working with relevant Capital Markets applications including treasury solutions, trading solutions and market research platforms Demonstratable experience of using new generation technology for digital banking clients e.g., AI for onboarding; leveraging cloud technologies such as Banking as a Service, adoption of data analytics for risk assessment and predictive analytics on customer behaviour and spending; blockchain based payment solutions and zero trust security architecture to protect sensitive and personal data Build external and internal eminence by contributing your thought leadership internally and externally (e.g., by speaking at industry events or publications). Certifications in Enterprise Architecture frameworks (TOGAF, LeanIX, ArchiMate and more), Cloud (AWS, Azure or GCP), Agile, ITIL, COBIT or any leading platform solution would be advantageous While the role requires the ability to operate as an Enterprise Architect across both the Banking and Capital Markets domain our architects are expected to have strong distinguishing specialisms in one of the two domains at a Chief Architect or CTO level. For Banking, the desired specialism would be in End-to-End Banking Architecture: Expertise in Digital Banking including the latest understanding of developing secure, scaleable and flexible digital solutions that leverage the latest AI technologies Expertise in delivering architecture and design for core banking implementations in the retail everyday banking space including accounts, deposits, savings, overdrafts, payment and card functionality Expertise in delivering architecture and design for multiple core banking implementations to support retail lending products such as mortgages and personal loans Expertise in delivering architecture and design for multiple core banking implementations for commercial lending products such as complex corporate loans (term loans, revolving credit), trade finance and asset finance Expertise in delivering architecture and design for loan origination solutions and credit processing solutions to support retail and commercial products Experience in architecture design for leading core banking vendor products from Thought Machine, FIS, Finastra, ORACLE, Mambu or 10X Expertise in architecture design for origination products from Pega, nCino and Trade Ledger Experience in architecting Enterprise solutions within Banks such as ERP, Finance and Treasury solutions For Capital Markets the desired deep specialism would be in front and middle office processing including: Broad product understanding from across equities, derivative, rates and swap products Trading and Portfolio Management expertise including an understanding of how this domain is technically changing to support new products like carbon trading in the burgeoning ESG arena Understanding of front office solutions for trade lifecycle, pricing and fees management and middle office solutions for the management of tenor limits, counterparty and settlement limits and P&L Experience of post-trade processing such as messaging and matching, workflow management, corporate actions and the flow into accounting solutions Experience in integrating with and / or architecting trading risk solutions Understanding of trade research architectures Expertise in architecting and designing leading Capital Markets solutions from vendors such as Murex or Adenza (formerly Calypso). Connect to your service line -Consulting Distinctive thinking, deep expertise, and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest challenges around, join us. Together, we'll make an impact that matters. Connect to your Industry - Technology, Vision & Architecture Our leading architecture group TV&A (Technology, Vision & Architecture), is positioned at the crucial intersection of business, technology, and industry to help our global clients reimagine their business through the latest technological advancements, solving our clients' most complex business and technology problems and accelerating their IT modernisation and digital transformation journeys. TV&A is responsible for assisting our global clients in answering their most challenging problems using 5 key pillars: Exploring the latest technologies to help our clients reimagine their business through technology. Bringing deep industry understanding and the ability to translate business vision into technology strategy to ensure technology investments are delivering tangible business outcomes for our clients. Harnessing our expertise in EA & SA to set the strategic vision, create the blueprint for change, define the roadmap, and lead the client through design and delivery of strategic, technology-enabled business transformations, including M&A, AI & digital transformation and IT modernisation programmes. Developing blueprints to implement a tailored solution that fulfils the strategy and provide technical assurance. These solutions span multiple technology disciplines including data, cloud, cyber, integration, platform specifics and much more. Provide guidance and support to establish, run and transition our clients' Enterprise Architecture function to a modern Agile Architecture capability click apply for full job details
What's the role about? As our Workplace IT Infrastructure Engineer, you will support, maintain, and evolve the core infrastructure platforms that underpin corporate and retail technology environments at Reiss. You will ensure the stability, security, and availability of infrastructure services across office-based, hybrid, and cloud infrastructure platforms, acting as a 3rd line escalation point for complex infrastructure issues. This hands on, delivery focused role provides accountability for infrastructure reliability, lifecycle management, and continuous improvement. You will work closely with the Workplace IT Support Lead, central IT teams, and third party partners to deliver resilient, secure, and high performing infrastructure services that support Reiss' operational and technology needs. Who you are Demonstrates strong technical expertise in Windows Server, virtualisation, storage, and hybrid/cloud infrastructure, with the ability to resolve complex infrastructure issues independently. Solid experience administering Active Directory and Microsoft Entra ID (Azure AD), managing users, groups, and authentication policies across hybrid environments. Confident acting as a 3rd line escalation point, providing technical leadership during critical incidents, outages, and recovery activities. Practical knowledge of networking and firewall technologies, able to troubleshoot effectively while collaborating with specialist network teams. Skilled in infrastructure monitoring, logging, and alerting tools, using metrics to identify, analyse, and resolve potential issues proactively. Methodical, calm, and structured under pressure, with strong problem solving skills and a focus on operational resilience. Communicates clearly with both technical teams and non technical stakeholders, able to explain complex infrastructure concepts in simple terms. Proactive and improvement focused, identifying opportunities for automation, optimisation, and continuous improvement in infrastructure services. What you'll be doing Design, implement, and maintain enterprise infrastructure services including servers, virtualisation platforms, storage, identity services, and cloud environments, ensuring performance, resilience, and scalability. Act as the 3rd line escalation point for complex infrastructure incidents, providing technical leadership during outages and recovery activities to minimise business impact. Administer and support Active Directory and Microsoft Entra ID (Azure AD), including user, group, and device management, synchronisation, and authentication policies. Support foundational network and firewall operations, collaborating with specialist network engineers for escalated issues and ensuring secure and reliable connectivity. Plan and execute system patching, updates, and infrastructure lifecycle management, including upgrades, migrations, decommissioning of legacy systems, and vendor support renewals. Monitor infrastructure health, performance, and capacity using appropriate tooling, analysing logs and metrics to proactively prevent incidents and optimise resources. Participate in change management processes, assessing risk, documenting changes, and implementing preventative actions to maintain operational stability. Identify and deliver continuous improvement opportunities, including automation, standardisation, and integration with applications and security systems, supporting infrastructure roadmaps and modernisation initiatives. What we'll do for you Competitive salary and company bonus. Up to 65% employee discount. Access to exclusive sample sales. Aviva DigiCare+ wellbeing services. Medicash health support plan. Workplace pension contributions. Enhanced parental leave policies. Electric Vehicle scheme via Octopus Energy. Cycle to Work programme. Season ticket travel loan. Plus further workplace benefits. If you want to start your story at Reiss as our Workplace IT Infrastructure Engineer, don't miss out - apply now! We recognise the importance and power of diversity within our business and, as such, we ensure that our people processes are fair, transparent and promote equality of opportunity for all candidates. It is our pledge that candidates will not be discriminated against on the grounds of gender, gender identity or expression, pregnancy, marital status, age, race, colour, ethnic background, nationality, disability, sexual orientation, religion, religious or similar belief. Every individual will be treated with respect. We know that some people won't apply for a role unless they feel they meet all of the requirements listed. We want you to know that finding people who will add to our inspirational culture and have a learning mindset is incredibly important to us. Even if you feel you don't tick all the boxes, we'd still like to hear from you.
Jan 07, 2026
Full time
What's the role about? As our Workplace IT Infrastructure Engineer, you will support, maintain, and evolve the core infrastructure platforms that underpin corporate and retail technology environments at Reiss. You will ensure the stability, security, and availability of infrastructure services across office-based, hybrid, and cloud infrastructure platforms, acting as a 3rd line escalation point for complex infrastructure issues. This hands on, delivery focused role provides accountability for infrastructure reliability, lifecycle management, and continuous improvement. You will work closely with the Workplace IT Support Lead, central IT teams, and third party partners to deliver resilient, secure, and high performing infrastructure services that support Reiss' operational and technology needs. Who you are Demonstrates strong technical expertise in Windows Server, virtualisation, storage, and hybrid/cloud infrastructure, with the ability to resolve complex infrastructure issues independently. Solid experience administering Active Directory and Microsoft Entra ID (Azure AD), managing users, groups, and authentication policies across hybrid environments. Confident acting as a 3rd line escalation point, providing technical leadership during critical incidents, outages, and recovery activities. Practical knowledge of networking and firewall technologies, able to troubleshoot effectively while collaborating with specialist network teams. Skilled in infrastructure monitoring, logging, and alerting tools, using metrics to identify, analyse, and resolve potential issues proactively. Methodical, calm, and structured under pressure, with strong problem solving skills and a focus on operational resilience. Communicates clearly with both technical teams and non technical stakeholders, able to explain complex infrastructure concepts in simple terms. Proactive and improvement focused, identifying opportunities for automation, optimisation, and continuous improvement in infrastructure services. What you'll be doing Design, implement, and maintain enterprise infrastructure services including servers, virtualisation platforms, storage, identity services, and cloud environments, ensuring performance, resilience, and scalability. Act as the 3rd line escalation point for complex infrastructure incidents, providing technical leadership during outages and recovery activities to minimise business impact. Administer and support Active Directory and Microsoft Entra ID (Azure AD), including user, group, and device management, synchronisation, and authentication policies. Support foundational network and firewall operations, collaborating with specialist network engineers for escalated issues and ensuring secure and reliable connectivity. Plan and execute system patching, updates, and infrastructure lifecycle management, including upgrades, migrations, decommissioning of legacy systems, and vendor support renewals. Monitor infrastructure health, performance, and capacity using appropriate tooling, analysing logs and metrics to proactively prevent incidents and optimise resources. Participate in change management processes, assessing risk, documenting changes, and implementing preventative actions to maintain operational stability. Identify and deliver continuous improvement opportunities, including automation, standardisation, and integration with applications and security systems, supporting infrastructure roadmaps and modernisation initiatives. What we'll do for you Competitive salary and company bonus. Up to 65% employee discount. Access to exclusive sample sales. Aviva DigiCare+ wellbeing services. Medicash health support plan. Workplace pension contributions. Enhanced parental leave policies. Electric Vehicle scheme via Octopus Energy. Cycle to Work programme. Season ticket travel loan. Plus further workplace benefits. If you want to start your story at Reiss as our Workplace IT Infrastructure Engineer, don't miss out - apply now! We recognise the importance and power of diversity within our business and, as such, we ensure that our people processes are fair, transparent and promote equality of opportunity for all candidates. It is our pledge that candidates will not be discriminated against on the grounds of gender, gender identity or expression, pregnancy, marital status, age, race, colour, ethnic background, nationality, disability, sexual orientation, religion, religious or similar belief. Every individual will be treated with respect. We know that some people won't apply for a role unless they feel they meet all of the requirements listed. We want you to know that finding people who will add to our inspirational culture and have a learning mindset is incredibly important to us. Even if you feel you don't tick all the boxes, we'd still like to hear from you.
Role Introduction Our IT Managed Services business enables customers to innovate, transform, and seize new opportunities. The Technical Operations function underpins this mission by delivering enterprise-grade, 24x7x365 technical support to mid-market clients across both public and private sectors.The Technical Operations team is integral to our ITIL v4-aligned service model, which leverages ServiceNow automation and agentic AI. We deliver a centralised, knowledge-driven shared service-engineered for speed, consistency, and technical excellence through systemised quality control and accessible, authoritative knowledge. What You Will Do Act as the named operational technical lead for a group of customers, building trust and maintaining deep familiarity with their estates, including critical infrastructure, key business services, and their interdependencies. Support ServiceNow CMDB data quality by advising on configuration item grouping, in alignment with the CSDM. Ensure estates are accurately mapped to support lifecycle awareness, operational planning, and service continuity. Routinely consult with pre-sales and account management about CIs approaching end of life and update risk registers as necessary. Maintain proactive engagement with internal delivery teams to ensure customer context is understood and reflected in the resolution of technical issues and service activity to drive service excellence and continuous improvement. Lead operational input into Change processes, representing customers in the Change Advisory Board (CAB) and ensuring changes are well-governed and documented. Participate in the 24x7 on-call rota for technical leadership, providing guidance and direction during high-priority incidents and P1 bridge calls. Contribute to root cause investigations and support Major Incident processes, working closely with ITIL-aligned functions. Ensure post-incident reviews for P1 and P2 incidents are completed with operational insight, and that customer-facing summaries are validated with estate-specific context. Provide technical governance and oversight in the review of security and penetration test findings, collaborating with relevant teams to assess risk, prioritise remediation, and define actionable next steps aligned with security best practices and customer-specific requirements. Act as the technical operations representative in customer service reviews, taking ownership of follow-up actions while effectively delegating execution and maintaining accountability for outcomes. Be an advisor to internal teams on the operational documentation required to support customer estates-ensuring that expectations around content, accuracy, and availability are clearly communicated and aligned with service needs. Provide customer context to governance reports generated by other teams. What You Will Have Exceptional communication skills-both verbal and written-with the ability to engage effectively at all levels of the organisation and articulate messages for diverse audiences. A proactive and disciplined mindset-self-motivated, resilient, and consistently focused on delivering high-quality outcomes. Strong expertise in Microsoft Active Directory domains and Azure environments. Experience with virtualisation technologies, particularly VMware vSphere and ESX. Solid understanding of networking principles and security best practices. Proven ability to resolve complex, cross-functional incidents involving infrastructure, cloud platforms, and modern workplace services. Working knowledge of ITIL processes, including Incident, Problem, Change, and Configuration Management (CMDB). Advanced analytical skills, with the ability to interpret and act on reports across technical and operational domains from multiple data sources. Experience in the following areas is advantageous: Familiarity with generative and agentic AI technologies, and their effective application in technical environments. Experience working within a shared services model, supporting multiple clients across various sectors. Skills in automation and scripting, with a focus on developing repeatable deployment processes using tools such as PowerShell. What We Do For You Wellbeing focused - Our people are our greatest assets, and ensuring everyone feels their best self to come to work is integral Annual Leave - 26 days of annual leave, plus public holidays and the ability to buy additional days Employee Assistance Programme- Free advice, support, and confidential counselling available 24/7 through Care First Personal Growth- Regardless of where you are at in your career, we're committed to enabling your growth personally and professionally Development Programmes- From Future Managers to Leadership Training, our development programmes help you get where you need to go Performance Bonus- Our Group-wide bonus scheme enables you to reap the rewards of your success Online Learning Platform: SkillsHub! - Learning at your fingertips, anytime from anywhere. You can access our online library with relevant content for your career growth. We also offer a range of external training opportunities including apprenticeship. Financial wellbeing - We understand as well as your mental wellbeing, your financial wellbeing is really important Pension Scheme- Our plan with Scottish Widows offers 5% matched contribution by the company Income protection insurance - Providing you with support and assistance when you need it most Recognition - Highlighting and rewarding the great work our people do Performance & Talent- Our own technology platform that allows you to get real-time feedback, conversations and goals to help you become your best self Making a Difference - we provide opportunities to help our people make a difference to the causes they care about MatchIt! - Fundraise for a cause close to your heart and OneAdvanced will match part of the funding Volunteering Time - Our volunteering leave scheme allows you to use your time to help those who need it Pennies from Heaven - donate the pennies from your pay check to help make a difference without lifting a finger Who We Are OneAdvanced is one of the UK's largest providers of business software and services serving 20,000+ global customers with an annual turnover of £330M+. We manage 1.5 million 111 calls per month, support over 2 million Further Education learners across the UK, handle over 10 million wills, and so much more. Our mission is to power the world of workand, as you can see, our software underpins some of the UK's most critical sectors. We invest in our brilliant people. They are at the heart of our success as we strive to be a diverse, inclusive and engaging place to work that not only powers the world of work, but empowers the growth, ambitions and talent of our people. To learn more about working at OneAdvanced please click here
Jan 01, 2026
Full time
Role Introduction Our IT Managed Services business enables customers to innovate, transform, and seize new opportunities. The Technical Operations function underpins this mission by delivering enterprise-grade, 24x7x365 technical support to mid-market clients across both public and private sectors.The Technical Operations team is integral to our ITIL v4-aligned service model, which leverages ServiceNow automation and agentic AI. We deliver a centralised, knowledge-driven shared service-engineered for speed, consistency, and technical excellence through systemised quality control and accessible, authoritative knowledge. What You Will Do Act as the named operational technical lead for a group of customers, building trust and maintaining deep familiarity with their estates, including critical infrastructure, key business services, and their interdependencies. Support ServiceNow CMDB data quality by advising on configuration item grouping, in alignment with the CSDM. Ensure estates are accurately mapped to support lifecycle awareness, operational planning, and service continuity. Routinely consult with pre-sales and account management about CIs approaching end of life and update risk registers as necessary. Maintain proactive engagement with internal delivery teams to ensure customer context is understood and reflected in the resolution of technical issues and service activity to drive service excellence and continuous improvement. Lead operational input into Change processes, representing customers in the Change Advisory Board (CAB) and ensuring changes are well-governed and documented. Participate in the 24x7 on-call rota for technical leadership, providing guidance and direction during high-priority incidents and P1 bridge calls. Contribute to root cause investigations and support Major Incident processes, working closely with ITIL-aligned functions. Ensure post-incident reviews for P1 and P2 incidents are completed with operational insight, and that customer-facing summaries are validated with estate-specific context. Provide technical governance and oversight in the review of security and penetration test findings, collaborating with relevant teams to assess risk, prioritise remediation, and define actionable next steps aligned with security best practices and customer-specific requirements. Act as the technical operations representative in customer service reviews, taking ownership of follow-up actions while effectively delegating execution and maintaining accountability for outcomes. Be an advisor to internal teams on the operational documentation required to support customer estates-ensuring that expectations around content, accuracy, and availability are clearly communicated and aligned with service needs. Provide customer context to governance reports generated by other teams. What You Will Have Exceptional communication skills-both verbal and written-with the ability to engage effectively at all levels of the organisation and articulate messages for diverse audiences. A proactive and disciplined mindset-self-motivated, resilient, and consistently focused on delivering high-quality outcomes. Strong expertise in Microsoft Active Directory domains and Azure environments. Experience with virtualisation technologies, particularly VMware vSphere and ESX. Solid understanding of networking principles and security best practices. Proven ability to resolve complex, cross-functional incidents involving infrastructure, cloud platforms, and modern workplace services. Working knowledge of ITIL processes, including Incident, Problem, Change, and Configuration Management (CMDB). Advanced analytical skills, with the ability to interpret and act on reports across technical and operational domains from multiple data sources. Experience in the following areas is advantageous: Familiarity with generative and agentic AI technologies, and their effective application in technical environments. Experience working within a shared services model, supporting multiple clients across various sectors. Skills in automation and scripting, with a focus on developing repeatable deployment processes using tools such as PowerShell. What We Do For You Wellbeing focused - Our people are our greatest assets, and ensuring everyone feels their best self to come to work is integral Annual Leave - 26 days of annual leave, plus public holidays and the ability to buy additional days Employee Assistance Programme- Free advice, support, and confidential counselling available 24/7 through Care First Personal Growth- Regardless of where you are at in your career, we're committed to enabling your growth personally and professionally Development Programmes- From Future Managers to Leadership Training, our development programmes help you get where you need to go Performance Bonus- Our Group-wide bonus scheme enables you to reap the rewards of your success Online Learning Platform: SkillsHub! - Learning at your fingertips, anytime from anywhere. You can access our online library with relevant content for your career growth. We also offer a range of external training opportunities including apprenticeship. Financial wellbeing - We understand as well as your mental wellbeing, your financial wellbeing is really important Pension Scheme- Our plan with Scottish Widows offers 5% matched contribution by the company Income protection insurance - Providing you with support and assistance when you need it most Recognition - Highlighting and rewarding the great work our people do Performance & Talent- Our own technology platform that allows you to get real-time feedback, conversations and goals to help you become your best self Making a Difference - we provide opportunities to help our people make a difference to the causes they care about MatchIt! - Fundraise for a cause close to your heart and OneAdvanced will match part of the funding Volunteering Time - Our volunteering leave scheme allows you to use your time to help those who need it Pennies from Heaven - donate the pennies from your pay check to help make a difference without lifting a finger Who We Are OneAdvanced is one of the UK's largest providers of business software and services serving 20,000+ global customers with an annual turnover of £330M+. We manage 1.5 million 111 calls per month, support over 2 million Further Education learners across the UK, handle over 10 million wills, and so much more. Our mission is to power the world of workand, as you can see, our software underpins some of the UK's most critical sectors. We invest in our brilliant people. They are at the heart of our success as we strive to be a diverse, inclusive and engaging place to work that not only powers the world of work, but empowers the growth, ambitions and talent of our people. To learn more about working at OneAdvanced please click here
The Director, Portfolio Management will oversee and drive the execution and delivery for a portfolio of capabilities, products, and complex projects. They will collaborate with technology and business leaders to drive the translation of our strategy and business objectives into our technical roadmaps. As a people leader, this role will provide strategic direction to a team of delivery specialists including Project Managers and Scrum Masters that are responsible for the overall planning, communication, coordination, and delivery of one or many technology initiatives or product areas in the digital (customer-facing), planning, forecasting, and analytics capability areas. The ideal candidate will have a strong background in technology project management, agile delivery methodologies, and team leadership. They will be the key champion for driving operational excellence via standardization and documentation and continuous improvement of our core delivery methodologies, product and software delivery lifecycle. They will establish strategic goals and direction, and collaborate with senior executives and stakeholders to ensure alignment of the portfolio and individual project objectives and product capabilities with the business strategy and vision. The Director, Portfolio Management should be a dynamic leader and strong communicator with an excellent ability to present to and gather feedback from senior stakeholders across the organization. They should contribute meaningfully to creating a culture of delivery excellence to drive our business forward and strengthens our customer relationships. Responsibilities include: Collaborate with technology and business leaders to drive the translation of strategy and business objectives into our technical roadmaps. Lead the development, execution, and value delivery of a project and product portfolio, ensuring alignment with the company strategy, goals, and priorities. Lead, mentor, and develop a high-performing team of project managers and scrum masters. Champion and foster a collaborative and agile work environment, promoting continuous improvement and innovation. Align team efforts with the strategic goals and objectives of the Technology department and the broader organization. Oversee the delivery of a portfolio of critical technology projects, ensuring they are completed on time, within scope, and budget. Collaborate with cross-functional teams, including developers, designers, data scientists, and business stakeholders, to deliver high-quality solutions and capabilities. Implement and maintain robust delivery methodologies, tools, and best practices. Develop and execute a strategic roadmap for the delivery of technology projects in alignment with organizational goals. Establish key performance indicators (KPIs) and metrics to measure the success and efficiency of deliveries to regularly review and report on the performance of the portfolio to senior leadership. Setting the best-practice example, mentorship, and guidance to team members. Establish & maintain a strong relationship with the broader Technology area and business partners including local, remote, and regional staff, supporting ongoing adjustments to ways of working and collaboration methods. Qualifications: Minimum Bachelor's degree in computer science, information systems, engineering, or related field. 10 years of professional experience managing the delivery of technology initiatives while applying standard methodologies and delivery approaches, including frameworks outlined by PMI, AIPMM, Scrum Alliance, ICAgile, and others. 5 years in a leadership role while directly leading and managing people Extensive experience working in mainstream collaboration and work management tools like Microsoft Project, JIRA, Confluence, Asana, Azure DevOps, etc and how to apply them practically based on the needs of the team. Best-practice understanding in the areas of requirement gathering and validation, technical documentation, quality assurance and testing. Experience and exposure to a range of technical environments including web technologies, infrastructure and cloud services, the software development lifecycle, integrated enterprise applications, data, analytics, and insights reporting. An understanding level knowledge of technical architecture, application systems design and integration. Experience working with large data sets and analytics tools like SPS commerce, Power BI, Tableau, Snowflake, etc. PMP, PRINCE2, CSM, Six Sigma, or similar certifications a plus. Join GRMS and be a part of a team that is driving innovation and making a difference across a multitude of industries. We look forward to hearing from you! GRMS is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Do you want to take your career to the next level? Apply now and see how GRMS can help you achieve your goals. We are seeking a talented and experienced Data Scientist to join our dynamic team. The ideal candidate will have a strong background in data analysis, machine learning, and statistical modeling, and will be responsible for leveraging data to drive insights and support business decisions. As a Data Scientist at GRMS, you will work closely with cross-functional teams to develop and implement data-driven solutions for our diverse clientele. Responsibilities include: Analyze large, complex datasets to identify trends, patterns, and insights. Develop and implement machine learning models to solve business problems. Collaborate with stakeholders to understand business requirements and translate them into data-driven solutions. Design and conduct experiments to test hypotheses and validate models. Communicate findings and recommendations to technical and non-technical audiences. Stay current with the latest advancements in data science and machine learning technologies. Qualifications: Minimum Bachelor's or Master's degree (preferred) in Data Science, Computer Science, Statistics, Mathematics, or a related field. Minimum of 3 years of experience in data science or a related field. Proficiency in programming languages such as Python or R. Experience with machine learning frameworks such as TensorFlow, Keras, or scikit-learn. Strong understanding of statistical analysis and data visualization techniques. Experience with big data technologies such as Hadoop, Spark, or similar. Excellent problem-solving skills and attention to detail. Strong communication and interpersonal skills. Knowledge of cloud platforms such as AWS, Azure, or Google Cloud. Join GRMS and be a part of a team that is driving innovation and making a difference across a multitude of industries. We look forward to hearing from you! GRMS is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Do you want to take your career to the next level? Apply now and see how GRMS can help you achieve your goals. We are seeking a highly motivated and experienced Vice President of Sales to join our leadership team. The ideal candidate will have a proven track record in sales leadership, a deep understanding of the IT consulting industry, and the ability to drive sales growth across various sectors. As the VP of Sales, you will be responsible for developing and executing sales strategies, leading a high-performance sales team, and building strong relationships with clients to achieve revenue targets. Key Responsibilities: Develop and implement comprehensive sales strategies to drive revenue growth across multiple industries. Lead, mentor, and manage the sales team to achieve individual and team sales targets. Identify new business opportunities and expand existing client relationships. Collaborate with the executive team to set sales goals and develop action plans. Analyze market trends and competitors to identify new opportunities for growth. Build and maintain strong, long-lasting customer relationships by understanding their needs and providing tailored solutions. Prepare and present sales reports, forecasts, and performance metrics to the executive team. Ensure the sales team adheres to company policies, procedures, and ethical standards. Qualifications: Minimum Bachelor's degree in Business Administration, Sales, Marketing, or a related field. Minimum of 10 years of experience in sales leadership roles, preferably within the IT consulting or technology services industry. Proven track record of achieving and exceeding sales targets. Strong understanding of sales processes, strategies, and techniques. Excellent leadership, communication, and interpersonal skills. Ability to analyze and interpret sales data to make informed decisions. Experience in developing and managing sales budgets. Strong network of industry contacts and the ability to build relationships with key decision-makers. Experience working in multiple industries, including Financial Services, Life Sciences, Healthcare, Telecom, and Retail. Knowledge of emerging technologies and trends in the IT consulting industry. Experience with CRM software and sales analytics tools. Join GRMS and be a part of a team that is driving innovation and making a difference across a multitude of industries . click apply for full job details
Jan 01, 2026
Full time
The Director, Portfolio Management will oversee and drive the execution and delivery for a portfolio of capabilities, products, and complex projects. They will collaborate with technology and business leaders to drive the translation of our strategy and business objectives into our technical roadmaps. As a people leader, this role will provide strategic direction to a team of delivery specialists including Project Managers and Scrum Masters that are responsible for the overall planning, communication, coordination, and delivery of one or many technology initiatives or product areas in the digital (customer-facing), planning, forecasting, and analytics capability areas. The ideal candidate will have a strong background in technology project management, agile delivery methodologies, and team leadership. They will be the key champion for driving operational excellence via standardization and documentation and continuous improvement of our core delivery methodologies, product and software delivery lifecycle. They will establish strategic goals and direction, and collaborate with senior executives and stakeholders to ensure alignment of the portfolio and individual project objectives and product capabilities with the business strategy and vision. The Director, Portfolio Management should be a dynamic leader and strong communicator with an excellent ability to present to and gather feedback from senior stakeholders across the organization. They should contribute meaningfully to creating a culture of delivery excellence to drive our business forward and strengthens our customer relationships. Responsibilities include: Collaborate with technology and business leaders to drive the translation of strategy and business objectives into our technical roadmaps. Lead the development, execution, and value delivery of a project and product portfolio, ensuring alignment with the company strategy, goals, and priorities. Lead, mentor, and develop a high-performing team of project managers and scrum masters. Champion and foster a collaborative and agile work environment, promoting continuous improvement and innovation. Align team efforts with the strategic goals and objectives of the Technology department and the broader organization. Oversee the delivery of a portfolio of critical technology projects, ensuring they are completed on time, within scope, and budget. Collaborate with cross-functional teams, including developers, designers, data scientists, and business stakeholders, to deliver high-quality solutions and capabilities. Implement and maintain robust delivery methodologies, tools, and best practices. Develop and execute a strategic roadmap for the delivery of technology projects in alignment with organizational goals. Establish key performance indicators (KPIs) and metrics to measure the success and efficiency of deliveries to regularly review and report on the performance of the portfolio to senior leadership. Setting the best-practice example, mentorship, and guidance to team members. Establish & maintain a strong relationship with the broader Technology area and business partners including local, remote, and regional staff, supporting ongoing adjustments to ways of working and collaboration methods. Qualifications: Minimum Bachelor's degree in computer science, information systems, engineering, or related field. 10 years of professional experience managing the delivery of technology initiatives while applying standard methodologies and delivery approaches, including frameworks outlined by PMI, AIPMM, Scrum Alliance, ICAgile, and others. 5 years in a leadership role while directly leading and managing people Extensive experience working in mainstream collaboration and work management tools like Microsoft Project, JIRA, Confluence, Asana, Azure DevOps, etc and how to apply them practically based on the needs of the team. Best-practice understanding in the areas of requirement gathering and validation, technical documentation, quality assurance and testing. Experience and exposure to a range of technical environments including web technologies, infrastructure and cloud services, the software development lifecycle, integrated enterprise applications, data, analytics, and insights reporting. An understanding level knowledge of technical architecture, application systems design and integration. Experience working with large data sets and analytics tools like SPS commerce, Power BI, Tableau, Snowflake, etc. PMP, PRINCE2, CSM, Six Sigma, or similar certifications a plus. Join GRMS and be a part of a team that is driving innovation and making a difference across a multitude of industries. We look forward to hearing from you! GRMS is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Do you want to take your career to the next level? Apply now and see how GRMS can help you achieve your goals. We are seeking a talented and experienced Data Scientist to join our dynamic team. The ideal candidate will have a strong background in data analysis, machine learning, and statistical modeling, and will be responsible for leveraging data to drive insights and support business decisions. As a Data Scientist at GRMS, you will work closely with cross-functional teams to develop and implement data-driven solutions for our diverse clientele. Responsibilities include: Analyze large, complex datasets to identify trends, patterns, and insights. Develop and implement machine learning models to solve business problems. Collaborate with stakeholders to understand business requirements and translate them into data-driven solutions. Design and conduct experiments to test hypotheses and validate models. Communicate findings and recommendations to technical and non-technical audiences. Stay current with the latest advancements in data science and machine learning technologies. Qualifications: Minimum Bachelor's or Master's degree (preferred) in Data Science, Computer Science, Statistics, Mathematics, or a related field. Minimum of 3 years of experience in data science or a related field. Proficiency in programming languages such as Python or R. Experience with machine learning frameworks such as TensorFlow, Keras, or scikit-learn. Strong understanding of statistical analysis and data visualization techniques. Experience with big data technologies such as Hadoop, Spark, or similar. Excellent problem-solving skills and attention to detail. Strong communication and interpersonal skills. Knowledge of cloud platforms such as AWS, Azure, or Google Cloud. Join GRMS and be a part of a team that is driving innovation and making a difference across a multitude of industries. We look forward to hearing from you! GRMS is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Do you want to take your career to the next level? Apply now and see how GRMS can help you achieve your goals. We are seeking a highly motivated and experienced Vice President of Sales to join our leadership team. The ideal candidate will have a proven track record in sales leadership, a deep understanding of the IT consulting industry, and the ability to drive sales growth across various sectors. As the VP of Sales, you will be responsible for developing and executing sales strategies, leading a high-performance sales team, and building strong relationships with clients to achieve revenue targets. Key Responsibilities: Develop and implement comprehensive sales strategies to drive revenue growth across multiple industries. Lead, mentor, and manage the sales team to achieve individual and team sales targets. Identify new business opportunities and expand existing client relationships. Collaborate with the executive team to set sales goals and develop action plans. Analyze market trends and competitors to identify new opportunities for growth. Build and maintain strong, long-lasting customer relationships by understanding their needs and providing tailored solutions. Prepare and present sales reports, forecasts, and performance metrics to the executive team. Ensure the sales team adheres to company policies, procedures, and ethical standards. Qualifications: Minimum Bachelor's degree in Business Administration, Sales, Marketing, or a related field. Minimum of 10 years of experience in sales leadership roles, preferably within the IT consulting or technology services industry. Proven track record of achieving and exceeding sales targets. Strong understanding of sales processes, strategies, and techniques. Excellent leadership, communication, and interpersonal skills. Ability to analyze and interpret sales data to make informed decisions. Experience in developing and managing sales budgets. Strong network of industry contacts and the ability to build relationships with key decision-makers. Experience working in multiple industries, including Financial Services, Life Sciences, Healthcare, Telecom, and Retail. Knowledge of emerging technologies and trends in the IT consulting industry. Experience with CRM software and sales analytics tools. Join GRMS and be a part of a team that is driving innovation and making a difference across a multitude of industries . click apply for full job details
Overview Job Title: IT Infrastructure Engineer - Cyber Location: Any UK Site Our Vision & Why It Matters At Alexander Dennis, our vision is to lead the evolution of sustainable on-road mass transportation and mobility. We design, deliver, and support market-leading buses and coaches that help reduce emissions, improve air quality, and keep communities connected. Every role contributes to that mission whether you're engineering, driving sales, improving production, or supporting our customers. What You'll Do As a core member of the Infrastructure team, you'll be responsible for the design, implementation, and ongoing support of our on-premise and cloud infrastructure. You'll work closely with the IT Infrastructure Manager and Cyber Security Manager to ensure our systems are not only high-performing and resilient, but also secure by design. Your day-to-day will include: Managing and maintaining servers, storage, networking, and virtualisation platforms Leading patch management, system upgrades, and infrastructure automation initiatives Supporting cloud infrastructure (e.g., Azure, M365) and hybrid environments Implementing hardening standards and security controls across infrastructure Familiarity with SIEM, EDR, and other security technologies Collaborating on incident response, vulnerability remediation, and cyber investigations Contributing to infrastructure and security roadmaps, policies, and best practices What We're Looking For We're looking for a proactive and technically skilled IT Infrastructure Engineer to help us build, secure, and maintain the systems that keep our business running safely and efficiently. Strong experience in infrastructure engineering across Windows environments Strong experience in implementing and managing technologies such as Active Directory, Windows Servers, MS-SQL, Citrix, Cisco switching, firewalls, DMZ, and cloud platforms like AWS Solid understanding of networking, firewalls, and cloud platforms (Azure preferred) Hands-on experience with patching, monitoring, backup, and disaster recovery Experience with cyber security principles, tools, and frameworks A proactive mindset with a passion for continuous improvement and automation Bonus if you have: Experience managing Microsoft 365 environments, email filtering, large file transfer applications, and a passion for building new processes that make infrastructure more secure and resilient. What We Offer You'll be part of a collaborative, forward-thinking team where infrastructure and cyber security go hand-in-hand. We offer a flexible working environment, opportunities for professional development, and the chance to make a real impact on the resilience and security of the Alexander Dennis technology landscape. Because we know that to deliver on our vision, people have to feel supported and inspired: Impact: Be part of something that's changing cities, improving air quality, helping public transport evolve. Development & Growth: Training programmes, mentorship, opportunities to take on new roles, broaden skills. Culture & Belonging: An inclusive environment; your voice matters; we treat people fairly. Perks & Benefits: Competitive salary, pension, wellbeing support, cycle to work scheme, enhanced maternity and paternity benefits. Our Values - What Guides Us These are more than words on a page, they shape how we work, what we stand for, and how we build trust with our customers, communities, and each other. Safety: The health and wellbeing of our team members, and the safety of our products, are our top priority. Quality: We strive for excellence in our products, services, and all that we do. Integrity: We act with honesty, transparency and integrity, treating each other with respect in a diverse, equitable and inclusive workplace. Accountability: We take responsibility for our actions, seeking to build trust and earn a reputation for excellence and reliability. Teamwork: We work with our team members, our supplier partners, and our customers to pursue mutual benefits. Sustainability: We seek long term success for our business, our communities, and the environment through responsible sourcing, lean manufacturing, and sustainable operations. How to Apply If you see yourself growing with Alexander Dennis and contributing to our vision, we'd love to hear from you. Please complete our online application form and attach your CV! We care deeply about being inclusive and we encourage applications from people with diverse backgrounds and experiences. If you are an internal applicant, you have a responsibility to inform your current line/department manager and local human resources representative before applying for the role. Due to the volume of vacancies and applications, we would prefer that you submit your application online. If however, you require an alternative method of applying, please give us a call on or send an email to
Jan 01, 2026
Full time
Overview Job Title: IT Infrastructure Engineer - Cyber Location: Any UK Site Our Vision & Why It Matters At Alexander Dennis, our vision is to lead the evolution of sustainable on-road mass transportation and mobility. We design, deliver, and support market-leading buses and coaches that help reduce emissions, improve air quality, and keep communities connected. Every role contributes to that mission whether you're engineering, driving sales, improving production, or supporting our customers. What You'll Do As a core member of the Infrastructure team, you'll be responsible for the design, implementation, and ongoing support of our on-premise and cloud infrastructure. You'll work closely with the IT Infrastructure Manager and Cyber Security Manager to ensure our systems are not only high-performing and resilient, but also secure by design. Your day-to-day will include: Managing and maintaining servers, storage, networking, and virtualisation platforms Leading patch management, system upgrades, and infrastructure automation initiatives Supporting cloud infrastructure (e.g., Azure, M365) and hybrid environments Implementing hardening standards and security controls across infrastructure Familiarity with SIEM, EDR, and other security technologies Collaborating on incident response, vulnerability remediation, and cyber investigations Contributing to infrastructure and security roadmaps, policies, and best practices What We're Looking For We're looking for a proactive and technically skilled IT Infrastructure Engineer to help us build, secure, and maintain the systems that keep our business running safely and efficiently. Strong experience in infrastructure engineering across Windows environments Strong experience in implementing and managing technologies such as Active Directory, Windows Servers, MS-SQL, Citrix, Cisco switching, firewalls, DMZ, and cloud platforms like AWS Solid understanding of networking, firewalls, and cloud platforms (Azure preferred) Hands-on experience with patching, monitoring, backup, and disaster recovery Experience with cyber security principles, tools, and frameworks A proactive mindset with a passion for continuous improvement and automation Bonus if you have: Experience managing Microsoft 365 environments, email filtering, large file transfer applications, and a passion for building new processes that make infrastructure more secure and resilient. What We Offer You'll be part of a collaborative, forward-thinking team where infrastructure and cyber security go hand-in-hand. We offer a flexible working environment, opportunities for professional development, and the chance to make a real impact on the resilience and security of the Alexander Dennis technology landscape. Because we know that to deliver on our vision, people have to feel supported and inspired: Impact: Be part of something that's changing cities, improving air quality, helping public transport evolve. Development & Growth: Training programmes, mentorship, opportunities to take on new roles, broaden skills. Culture & Belonging: An inclusive environment; your voice matters; we treat people fairly. Perks & Benefits: Competitive salary, pension, wellbeing support, cycle to work scheme, enhanced maternity and paternity benefits. Our Values - What Guides Us These are more than words on a page, they shape how we work, what we stand for, and how we build trust with our customers, communities, and each other. Safety: The health and wellbeing of our team members, and the safety of our products, are our top priority. Quality: We strive for excellence in our products, services, and all that we do. Integrity: We act with honesty, transparency and integrity, treating each other with respect in a diverse, equitable and inclusive workplace. Accountability: We take responsibility for our actions, seeking to build trust and earn a reputation for excellence and reliability. Teamwork: We work with our team members, our supplier partners, and our customers to pursue mutual benefits. Sustainability: We seek long term success for our business, our communities, and the environment through responsible sourcing, lean manufacturing, and sustainable operations. How to Apply If you see yourself growing with Alexander Dennis and contributing to our vision, we'd love to hear from you. Please complete our online application form and attach your CV! We care deeply about being inclusive and we encourage applications from people with diverse backgrounds and experiences. If you are an internal applicant, you have a responsibility to inform your current line/department manager and local human resources representative before applying for the role. Due to the volume of vacancies and applications, we would prefer that you submit your application online. If however, you require an alternative method of applying, please give us a call on or send an email to
At Recombine, we believe in the transformative power of AI torevolutionize how businesses operate. We're dedicated to creatingindustry-leading solutions that leverage AI and machine learningto help our clients optimize their workflows, automate processes,and scale efficiently. To make this happen, we're looking for people who are curious,driven, and collaborative-those who thrive in a fast-pacedenvironment and want to be part of a high-growth AI company. Wecare about our people, our clients, and our mission to make AIaccessible and impactful for businesses of all sizes. Your Mission Recombine is seeking a highly skilled Senior InfrastructureEngineer to join our Professional Services team. This individualwill be responsible for the implementation, upgrading, migration,troubleshooting, and enablement of our AI-driven solutions,ensuring seamless integration with client infrastructure. Yourexpertise will focus on infrastructure, but you will also act as aproject leader and advisor to clients and internal teams. As a Senior Infrastructure Engineer, you will work closely withour clients and partners to design and deploy AI solutionstailored to their needs, drive adoption, and ensure operationalsuccess. Your deep technical knowledge and leadership skills willhelp guide clients through the complexities of AI andinfrastructure integration. What You'll Do at Recombine Develop a deep understanding of Recombine's AI platform andinfrastructure integration. Engage with clients in both technical pre-sales and post-salesactivities to ensure smooth adoption of AI solutions. Design and implement system architectures that integrateRecombine's AI products with third-party applications andinfrastructure, tailored to client needs. Support the sales team with infrastructure guidance duringRFI/RFPs and POC stages. Provide ongoing infrastructure support for client implementationteams and internal teams throughout project lifecycles. Deliver on-site and remote training for clients and partners,ensuring they understand best practices and optimizationstrategies. Document solutions and maintain a repository of best practices. Stay current with new product releases and roadmaps, providingeducation and feedback to both clients and product teams. Act as a project manager, coordinating resources and ensuringsuccessful delivery in collaboration with Recombine's internalteams and external partners. What You'll Bring to the Team Deep infrastructure expertise: 10+ years of experiencein infrastructure roles, with a strong understanding of bothon-premises and cloud environments. Technical Skills: Expertise in Linux (file systems,package management, logging, etc.), Kubernetes, Windows Server,SQL Server, Active Directory, Redis, ElasticSearch, and similartechnologies. Cloud Experience: Hands-on experience with AWS, Azure,and GCP. Virtualization: Expertise in VMware vSphere, Hyper-V, andother virtualization technologies. Networking and Security: Experience with Palo Alto,Sophos, FortiNet, and Cisco firewall solutions. Remote Desktop Services: Proficiency in supporting RDS,RemoteApp, and Citrix environments (both on-premises and cloud). Project Management: 2+ years of project managementexperience, with excellent communication and organizationalskills. Certifications: Relevant infrastructure certifications(CCNA, JNCP, MCSA, VCP). How to Apply If you're passionate about AI and think you'd be a great fit forthe role but don't meet every single requirement, don't hesitateto apply. We understand that experience comes in many forms, andwe value enthusiasm and passion for learning. At Recombine, we embrace flexibility in how and where work isdone, with hybrid and office-based options available depending onteam needs. We evaluate applications on a rolling basis, so don'twait to apply! We value diversity in all its forms and believe a diverse team isessential to our success. We provide equal opportunities for all,regardless of age, race, gender, sexual orientation, genderidentity, disability, neurodiversity, or any other protectedstatus. Everyone is welcome here at Recombine.
Jan 01, 2026
Full time
At Recombine, we believe in the transformative power of AI torevolutionize how businesses operate. We're dedicated to creatingindustry-leading solutions that leverage AI and machine learningto help our clients optimize their workflows, automate processes,and scale efficiently. To make this happen, we're looking for people who are curious,driven, and collaborative-those who thrive in a fast-pacedenvironment and want to be part of a high-growth AI company. Wecare about our people, our clients, and our mission to make AIaccessible and impactful for businesses of all sizes. Your Mission Recombine is seeking a highly skilled Senior InfrastructureEngineer to join our Professional Services team. This individualwill be responsible for the implementation, upgrading, migration,troubleshooting, and enablement of our AI-driven solutions,ensuring seamless integration with client infrastructure. Yourexpertise will focus on infrastructure, but you will also act as aproject leader and advisor to clients and internal teams. As a Senior Infrastructure Engineer, you will work closely withour clients and partners to design and deploy AI solutionstailored to their needs, drive adoption, and ensure operationalsuccess. Your deep technical knowledge and leadership skills willhelp guide clients through the complexities of AI andinfrastructure integration. What You'll Do at Recombine Develop a deep understanding of Recombine's AI platform andinfrastructure integration. Engage with clients in both technical pre-sales and post-salesactivities to ensure smooth adoption of AI solutions. Design and implement system architectures that integrateRecombine's AI products with third-party applications andinfrastructure, tailored to client needs. Support the sales team with infrastructure guidance duringRFI/RFPs and POC stages. Provide ongoing infrastructure support for client implementationteams and internal teams throughout project lifecycles. Deliver on-site and remote training for clients and partners,ensuring they understand best practices and optimizationstrategies. Document solutions and maintain a repository of best practices. Stay current with new product releases and roadmaps, providingeducation and feedback to both clients and product teams. Act as a project manager, coordinating resources and ensuringsuccessful delivery in collaboration with Recombine's internalteams and external partners. What You'll Bring to the Team Deep infrastructure expertise: 10+ years of experiencein infrastructure roles, with a strong understanding of bothon-premises and cloud environments. Technical Skills: Expertise in Linux (file systems,package management, logging, etc.), Kubernetes, Windows Server,SQL Server, Active Directory, Redis, ElasticSearch, and similartechnologies. Cloud Experience: Hands-on experience with AWS, Azure,and GCP. Virtualization: Expertise in VMware vSphere, Hyper-V, andother virtualization technologies. Networking and Security: Experience with Palo Alto,Sophos, FortiNet, and Cisco firewall solutions. Remote Desktop Services: Proficiency in supporting RDS,RemoteApp, and Citrix environments (both on-premises and cloud). Project Management: 2+ years of project managementexperience, with excellent communication and organizationalskills. Certifications: Relevant infrastructure certifications(CCNA, JNCP, MCSA, VCP). How to Apply If you're passionate about AI and think you'd be a great fit forthe role but don't meet every single requirement, don't hesitateto apply. We understand that experience comes in many forms, andwe value enthusiasm and passion for learning. At Recombine, we embrace flexibility in how and where work isdone, with hybrid and office-based options available depending onteam needs. We evaluate applications on a rolling basis, so don'twait to apply! We value diversity in all its forms and believe a diverse team isessential to our success. We provide equal opportunities for all,regardless of age, race, gender, sexual orientation, genderidentity, disability, neurodiversity, or any other protectedstatus. Everyone is welcome here at Recombine.
Director UKI IMS and EMEA Platform & Cloud page is loaded Director UKI IMS and EMEA Platform & Cloudlocations: London: UK-Remotetime type: Full timeposted on: Posted Todayjob requisition id: RThe purpose of this role is to provide leadership and strategic direction of the Infrastructure Managed Services (IMS) team in the UK&I cluster as well as leading the Platform & Cloud teams across the EMEA region. The role reports to the EMEA IMS Lead and works closely with Global Infrastructure and IMS colleagues in all regions. Job Description: Job Description Role Purpose The purpose of this role is to provide leadership and strategic direction of the Infrastructure Managed Services (IMS) team in the UK&I cluster as well as leading the Platform & Cloud teams across the EMEA region. The role reports to the EMEA IMS Lead and works closely with Global Infrastructure and IMS colleagues in all regions.IMS delivers infrastructure and enabling services for client solutions generating revenues as described in the dentsu Master Services Set (MSS). Revenues are included in the CXM service line P&Ls. Key accountabilities Collaborates with client teams to capture requirements and deliver solutions throughout the sales and delivery lifecycle Ensures that all client solutions are aligned with Global infrastructure and IMS policies, standards and best practices Manages the UK&I IMS finances, including client revenue and IMS budget (UK&I IMS revenues of c£800, IMS budget c. £3m) Sets standards and ensures the governance and compliance of technology operations is upheld Identifies and incorporates global trends into the creation of roadmaps to underpin the delivery of key technical programmes (e.g. Automation, AI, Infrastructure as Code) Works with partners to ensure the provision of modern, secure and integrated toolsets Provides an escalation path for all IMS Operations in the UK&I as well as Platform and Cloud capabilities across the region Oversees Regional Duty Management as part of the IMS global support model Reports on key metrics including regional incident and request tickets Leads and develops team. Key direct reports include cloud architects, DBAs, and the regional Duty Manager. Upholds and promote dentsu's core values and culture Professional skills Proven ability to understand client/stakeholder needs and transform them into world-class solutions that meet/exceed their respective expectations Proactive, upbeat and collaborative communication style, with the ability to be direct, tactful, and transparent Hands-on technology experience focused on solution delivery and platform optimisations Demonstrable ability to engage all stakeholders in a positive, productive manner Ability to develop and retain world-class technology talent ITIL and relevant Cloud (AWS, GCP, Azure) certifications are highly desired An understanding of emerging methodologies, technologies, architectures, products (primarily AWS, GCP and Microsoft technology stacks) Ability to assess and communicate technology budgets and delivery schedules Ability and experience to develop and manage metrics that contribute to continuous improvement with regard to the quality of delivered services Ability to optimise staff utilisation, ensuring they remain engaged and effective Ability to travel within the EMEA region as needed Key Experiences The suitable candidate will possess circa 10+ years of designing, building and supporting enterprise-class solutions operating in a 24/7 environment preferably across multiple countries Within this, circa 5+ years in a managerial role with expert knowledge of cloud infrastructure and data platforms, as well as a good understanding of end-user, network, data centre technologies and information security Location: London Brand: Merkle Time Type: Full time Contract Type: Permanent
Jan 01, 2026
Full time
Director UKI IMS and EMEA Platform & Cloud page is loaded Director UKI IMS and EMEA Platform & Cloudlocations: London: UK-Remotetime type: Full timeposted on: Posted Todayjob requisition id: RThe purpose of this role is to provide leadership and strategic direction of the Infrastructure Managed Services (IMS) team in the UK&I cluster as well as leading the Platform & Cloud teams across the EMEA region. The role reports to the EMEA IMS Lead and works closely with Global Infrastructure and IMS colleagues in all regions. Job Description: Job Description Role Purpose The purpose of this role is to provide leadership and strategic direction of the Infrastructure Managed Services (IMS) team in the UK&I cluster as well as leading the Platform & Cloud teams across the EMEA region. The role reports to the EMEA IMS Lead and works closely with Global Infrastructure and IMS colleagues in all regions.IMS delivers infrastructure and enabling services for client solutions generating revenues as described in the dentsu Master Services Set (MSS). Revenues are included in the CXM service line P&Ls. Key accountabilities Collaborates with client teams to capture requirements and deliver solutions throughout the sales and delivery lifecycle Ensures that all client solutions are aligned with Global infrastructure and IMS policies, standards and best practices Manages the UK&I IMS finances, including client revenue and IMS budget (UK&I IMS revenues of c£800, IMS budget c. £3m) Sets standards and ensures the governance and compliance of technology operations is upheld Identifies and incorporates global trends into the creation of roadmaps to underpin the delivery of key technical programmes (e.g. Automation, AI, Infrastructure as Code) Works with partners to ensure the provision of modern, secure and integrated toolsets Provides an escalation path for all IMS Operations in the UK&I as well as Platform and Cloud capabilities across the region Oversees Regional Duty Management as part of the IMS global support model Reports on key metrics including regional incident and request tickets Leads and develops team. Key direct reports include cloud architects, DBAs, and the regional Duty Manager. Upholds and promote dentsu's core values and culture Professional skills Proven ability to understand client/stakeholder needs and transform them into world-class solutions that meet/exceed their respective expectations Proactive, upbeat and collaborative communication style, with the ability to be direct, tactful, and transparent Hands-on technology experience focused on solution delivery and platform optimisations Demonstrable ability to engage all stakeholders in a positive, productive manner Ability to develop and retain world-class technology talent ITIL and relevant Cloud (AWS, GCP, Azure) certifications are highly desired An understanding of emerging methodologies, technologies, architectures, products (primarily AWS, GCP and Microsoft technology stacks) Ability to assess and communicate technology budgets and delivery schedules Ability and experience to develop and manage metrics that contribute to continuous improvement with regard to the quality of delivered services Ability to optimise staff utilisation, ensuring they remain engaged and effective Ability to travel within the EMEA region as needed Key Experiences The suitable candidate will possess circa 10+ years of designing, building and supporting enterprise-class solutions operating in a 24/7 environment preferably across multiple countries Within this, circa 5+ years in a managerial role with expert knowledge of cloud infrastructure and data platforms, as well as a good understanding of end-user, network, data centre technologies and information security Location: London Brand: Merkle Time Type: Full time Contract Type: Permanent
About Hammerspace, Inc. Hammerspace delivers a Global Data Environment that spans data centers, AWS, Azure, and Google cloud infrastructure. With origins in Linux, NFS, Open standards, Flash and deep file system and data management technology leadership, Hammerspace delivers the world's first and only solution to connect global users with their data and applications on any existing data center infrastructure or AWS, Azure, and Google cloud services. Hammerspace is seeking a highly skilled and experienced Customer Support Engineer / EMEA, who will ensure the overall success and retention of our customer base. The ideal candidate will have excellent troubleshooting skills coupled with a deep understanding of filesystems, storage and networking. The Customer Support Engineer will engage with our customers to understand and resolve their complex technical issues, leveraging their strong technical acumen and stellar communication skills. Responsibilities Provide Hammerspace customers with top-tier support by solving their technical issues and replying to them in a timely fashion Partner with sales, product & engineering to ensure that customer's needs are met Prioritize and drive resolution for escalated customer issues Document systematic learnings so that they can be leveraged in our Customer Knowledge Base Leverage current toolsets and cross functional team members to creatively identify and resolve customer technical issues Participate in team ceremonies to ensure proper knowledge sharing, team growth and iteration on our support processes Qualifications 7+ years in a customer support role, with experience working in cloud, storage, networking environments Ability to analyze system and network diagnostics to clearly articulate issue to customer and internal cross-functional team Understanding of SMB & NFS protocols tools Understanding of Active Directory & Kerberos systems Understanding of networking protocols and entry level analysis of network packet captures Ability to parse and analyze system logs Exceptional communication skills, with ability to prioritize competing escalations Excellent troubleshooting skills and ability to work with cross-functional teams The anticipated base salary range for this role is 50,000 - 80,000 GBP. Actual compensation will be determined by several factors including, but not limited to, level of professional/education experience, skills/abilities, internal equity, and budgetary considerations. In addition, Hammerspace offers a broad range of health plans for medical, dental, vision, life and disability. We also offer 401k plans and flexible time off. Hammerspace is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, gender, religion, sex, sexual orientation, age, disability, military status, or national origin or any other characteristic protected under federal, state, or applicable local law. Notice to Recruiters and Staffing Agencies: Agencies are hereby specifically directed not to contact Hammerspace employees directly in an attempt to present candidates. To protect the interests of all parties, Hammerspace will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to Hammerspace will be considered Hammerspace property. Hammerspace will not pay a fee for any placement resulting from the receipt of an unsolicited resume. Hammerspace will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. Agency must obtain advance written approval from Hammerspace's recruiting function to submit resumes, and then only in conjunction with a valid fully-executed contract for service and in response to a specific job opening. Hammerspace will not pay a fee to any Agency that does not have such agreement in place.
Jan 01, 2026
Full time
About Hammerspace, Inc. Hammerspace delivers a Global Data Environment that spans data centers, AWS, Azure, and Google cloud infrastructure. With origins in Linux, NFS, Open standards, Flash and deep file system and data management technology leadership, Hammerspace delivers the world's first and only solution to connect global users with their data and applications on any existing data center infrastructure or AWS, Azure, and Google cloud services. Hammerspace is seeking a highly skilled and experienced Customer Support Engineer / EMEA, who will ensure the overall success and retention of our customer base. The ideal candidate will have excellent troubleshooting skills coupled with a deep understanding of filesystems, storage and networking. The Customer Support Engineer will engage with our customers to understand and resolve their complex technical issues, leveraging their strong technical acumen and stellar communication skills. Responsibilities Provide Hammerspace customers with top-tier support by solving their technical issues and replying to them in a timely fashion Partner with sales, product & engineering to ensure that customer's needs are met Prioritize and drive resolution for escalated customer issues Document systematic learnings so that they can be leveraged in our Customer Knowledge Base Leverage current toolsets and cross functional team members to creatively identify and resolve customer technical issues Participate in team ceremonies to ensure proper knowledge sharing, team growth and iteration on our support processes Qualifications 7+ years in a customer support role, with experience working in cloud, storage, networking environments Ability to analyze system and network diagnostics to clearly articulate issue to customer and internal cross-functional team Understanding of SMB & NFS protocols tools Understanding of Active Directory & Kerberos systems Understanding of networking protocols and entry level analysis of network packet captures Ability to parse and analyze system logs Exceptional communication skills, with ability to prioritize competing escalations Excellent troubleshooting skills and ability to work with cross-functional teams The anticipated base salary range for this role is 50,000 - 80,000 GBP. Actual compensation will be determined by several factors including, but not limited to, level of professional/education experience, skills/abilities, internal equity, and budgetary considerations. In addition, Hammerspace offers a broad range of health plans for medical, dental, vision, life and disability. We also offer 401k plans and flexible time off. Hammerspace is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, gender, religion, sex, sexual orientation, age, disability, military status, or national origin or any other characteristic protected under federal, state, or applicable local law. Notice to Recruiters and Staffing Agencies: Agencies are hereby specifically directed not to contact Hammerspace employees directly in an attempt to present candidates. To protect the interests of all parties, Hammerspace will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to Hammerspace will be considered Hammerspace property. Hammerspace will not pay a fee for any placement resulting from the receipt of an unsolicited resume. Hammerspace will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. Agency must obtain advance written approval from Hammerspace's recruiting function to submit resumes, and then only in conjunction with a valid fully-executed contract for service and in response to a specific job opening. Hammerspace will not pay a fee to any Agency that does not have such agreement in place.
