Customer Success Manager (SMB) - Healthcare SaaS Impact

  • Heidi Health Ltd
  • Jan 08, 2026
Full time Call Centre / CustomerService

Job Description

A leading healthcare technology company in the UK is seeking a Customer Success Manager to guide SMB customers through onboarding and platform adoption. This role requires strong organizational and problem-solving skills, as well as a customer-centric mindset. The ideal candidate will have 2-4 years in customer success or operations, ensuring robust relationships and support for customers' long-term success. This position offers professional development, a hybrid environment, and an opportunity to impact healthcare positively.