Complex Needs Worker

  • YMCA Milton Keynes
  • Jan 08, 2026
Full time

Job Description

This isn t just a job. It s a chance to change lives.

At YMCA, we don t do box-ticking support. We show up, build trust and walk alongside young people who deserve better chances than life has handed them.

In Autumn 2024, we launched a new supported housing project for young people leaving care in Northampton. These young people have experienced instability, trauma, and loss and they need skilled, consistent adults who believe in them and won t give up when things get tough. That s where you come in.

The role: Complex Needs Worker

You ll work directly with young people with complex emotional and practical needs, providing more than just housing. You ll help them build confidence, stability and a future they can believe in.

This is frontline, relationship-based work. You ll be a trusted adult, advocate and coach, helping young people access opportunities at YMCA and beyond, while developing skills around independent living, education, employment, and wellbeing.

You ll deliver support that is:

  • Person-centred and asset-based

  • Trauma-informed

  • Grounded in a Psychologically Informed Environment (PIE)

This is about empowerment, consistency, and doing the work properly.

About you

You ll thrive in this role if you:

  • Have experience supporting young people with complex emotional and behavioural needs

  • Can deliver planned, purposeful, targeted interventions

  • Build strong, professional relationships

  • Have safeguarding experience


What we re looking for:

  • Background in supported housing, care leavers, or trauma-informed services

  • At least 2 years experience in care or youth work / with vulnerable adults with complex needs

  • Confidence working on a rota basis, including evenings and weekends

  • Right to work in the UK

  • Strong spoken and written English

  • Safeguarding knowledge

Ready to make your work matter?

If you want a role where your skills genuinely change lives and you re not afraid of complexity, we d love to hear from you.

Apply now and be part of something that actually makes a difference