37 jobs found

ServiceNow Technical Architect Location: Gulidford/London (Hybrid) Day Rate: Market rate (Inside IR35) Contract Duration: 6 months Start Date: Immediate Role Overview We are seeking a ServiceNow Technical Architect specialising in Customer Service Management (CSM) or ITSM with strong integration experience click apply for full job details

Role/Job Title:ServiceNow Technical Architect Work Location:London, UK ( 2 to 3 days) Any Other Working Conditions Travel/On-call/Shifts UK working hours, on call for high priority incidents The Role ServiceNow Technical Architect Required Technical Skill Set ServiceNow, ITSM Modules, SNVA, and other ServiceNow modules Desired Experience Range:8+ Your Responsibilities Understand solution for the implementat click apply for full job details

Job Details Job Title:ServiceNow Technical Architect Work Mode:Hybrid Location (if hybrid/office-based):Guildford / London (2 to 3 days) Role Description Need a ServiceNow CSM (Customer Service Management) or ITSM Architect with strong integration experience who will design, implement, and maintain ServiceNow CSM/ITSM solutions to meet business needs click apply for full job details

With us, you'll learn fast, work smart, and make a difference. You'll build a career that matters. Job Description - Enterprise Seller - Orchestration & AI Workflow Platforms (Microsoft Cloud & AI Ecosystem) - Assistant Vice President - English (COR033486) Enterprise Seller - Orchestration & AI Workflow Platforms (Microsoft Cloud & AI Ecosystem) - Assistant Vice President - English - COR033486 Ready to build the future with AI? At Genpact, we don't just keep up with technology-we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Enterprise Seller - Orchestration & AI Workflow Platforms (Microsoft Cloud & AI Ecosystem) - Assistant Vice President - English In this role, you will be responsible for being familiar with our products and offerings, understanding customer needs and requirements, creating a compelling story to solve the identified issues, running demos, and answering technical questions. You will play a crucial role in addressing technical challenges faced by our customers and proposing effective solutions. Your ability to analyze customer requirements and translate them into tailored solutions will be key to your success in this position. Responsibilities Solution-Led Selling & Technical Engagement Identify and qualify orchestration opportunities across target verticals, focusing on AI-driven modernization on specialized areas such as GBS, and functional areas like S2P, R2R, and case management workflows. Lead L1/L2-level conversations explaining how Orchestration.ai delivers touchless productivity through AI-led case triaging and workload optimization. Integrates natively with Microsoft Azure, Power Platform, and Copilot extensions. Uses Agentic AI Fabric to automate decision flows and real-time optimization. Demonstrate platform features - AI architecture, seamless integration, data-driven insights, and responsible AI - through tailored demos and client walkthroughs. Work with presales to build proofs of concept that showcase ROI and business case. Microsoft Ecosystem Engagement Co-sell with Microsoft Account Executives and Partner Development Managers; align opportunities to Azure Marketplace and co-sell incentives. Position Orchestration.ai as an AI-workflow companion to Microsoft Azure, Power Automate, Fabric, and Dynamics. Understand Marketplace listing mechanics, consumption-based licensing, and co-sell processes; contribute to joint GTM campaigns and events. Commercial and Deal Execution Anticipate client objections and remove blockers through creative deal solutions and proactive stakeholder management. Maintain CRM discipline - forecast accuracy, pipeline hygiene, and reporting to leadership KPIs (Marketplace transactions, Revenue growth, Co-sell wins). Client Advisory & Value Articulation Engage client process owners and business leads to map needs to Orchestration.ai's capabilities. Articulate tangible outcomes: operational efficiency, cycle-time reduction, error minimization, and AI-enabled decision-making. Act as a trusted advisor, helping clients navigate digital transformation using Microsoft AI and Genpact's orchestration expertise. Minimum Qualifications Experience of enterprise solution sales in Microsoft Cloud, AI, or workflow automation. Familiarity with Azure AI Services, Fabric, and Copilot ecosystem. Strong understanding of Azure architecture, AI Services, Workflow platforms like ServiceNow, and Azure Marketplace GTM mechanics. Proven experience executing Microsoft co-sell motions. Exposure to Azure Marketplace listings and co-sell engagements. Understanding of SaaS + usage licensing models and value-based pricing. Demonstrated ability to lead semi-technical demos and coordinate with architects. Strong communication, storytelling, and stakeholder-management skills. Preferred Qualification/Skill Understanding of Agentic AI concepts, touchless workflow automation, and case-management orchestration. Prior exposure to process domains such as Finance (S2P/R2R) or Customer Service case management. Eagerness to build expertise in AI-driven orchestration and grow into a senior enterprise seller role. You're a solution-minded seller with a fascination for AI and cloud technologies. You can connect the dots between Azure AI capabilities and Orchestration.ai's unified architecture, showing clients how automation becomes intelligent, integrated, and measurable. You thrive on learning, collaborating, and winning in a joint Genpact-Microsoft ecosystem. Lead AI-first transformation - Build and scale AI solutions that redefine industries Make an impact - Drive change for global enterprises and solve business challenges that matter Accelerate your career- Gain hands-on experience, world-class training, mentorship, and AI your skills Grow with the best - Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace Committed to ethical AI - Work in an environment where governance, transparency, and security are of everything we build Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let's build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Digital Workspace Technical Product Manager Location: Guernsey, Haywards Heath, Home Office (Remote) or Manchester Salary: £73,652 - £92,065, depending on experience Department: Technology and Data We're 1st Central, a market-leading insurance company utilising smart data and technology at pace. Rapid growth has been based on giving our 1.4 million customers exactly what they want: great value insurance with an excellent service. And that's the same for our colleagues too; we won Insurance Employer of the Year at the British Insurance Awards 2024 and our Glassdoor score is pretty mega too! We're on the hunt for a Digital WorkSpace Technical Product Manager who'll be the technical authority for all digital workspace products and services, with responsibility for supporting the desired architecture, integration, configuration, and lifecycle management across platforms like Microsoft 365, Azure, Intune, and Gen-AI tooling. You'll lead the technical delivery and automation of services across the Digital Employee Experience ecosystem, covering end-user computing, device management, hardware/software provisioning, service desk operations, and collaboration platforms like Microsoft 365 and Azure, ensuring performance, security, and user-centric design through direct hands-on engagement. You'll operate at the intersection of the business, focusing on technical optimisation, automation, and user-level telemetry to support continual Digital Employee Experience product improvement and adoption. We value flexible working arrangements, so you can choose to work remotely or maybe you live within a commutable distance from one of our offices in Salford Quays, Manchester, Haywards Heath, West Sussex, or Guernsey, and want to work in the office occasionally. Core skills were looking for to succeed in the role: Demonstrable understanding of financial management, planning and operational oversight Open, collaborative and enabling mindset, able to focus on empowering colleagues to fully exploit workspace technologies. Good communication skills, both verbal and written. Good time management and organisation skills. Passion for delivering an excellent coaching experience. Works effectively across business functions, IT teams, and vendors. Ability to drive service improvements through process optimization and automation. Ability to align digital workspace initiatives with long-term business and technology strategies. Ability to identify and explain how the business can exploit technology and data solutions to improve the colleague experience, colleague engagement and organisational efficiency. Ability to drive service improvements through process optimisation and automation What's involved: You'll own the technical delivery and configuration of end-user platforms (Intune, AVD, M365, Autopilot, SCCM, etc.). You'll lead the engineering lifecycle for all digital workspace platforms-build, release, test, and support-adopting CI/CD and infrastructure-as-code principles. You'll own and drive the joiners, movers, and leavers (JML) process, embedding automation to reduce manual effort while ensuring assurance, efficiency, and continuous process maturity.Implement automated workflows for device provisioning, patch management, and endpoint hardening using PowerShell, Graph API, and automation platforms. You'll develop and maintain APIs and integrations across workspace systems (e.g., ServiceNow, JAMF, DEX tools). You'll drive the adoption of AI-based automation and telemetry ingestion for continuous service improvement. You'll embed Gen-AI technologies (e.g., Microsoft Copilot, OpenAI APIs) into workspace tools and processes to enhance digital workflows and employee interactions. You'll use AI/ML techniques to build predictive maintenance models for device and application health. You'll support the definition of architecture for AI-enhanced service desk automation, including copilots, bots, and intelligent knowledge management. You'll implement and fine-tune Digital Experience Monitoring (DEM) tools to measure system health, device usage, and performance. You'll analyse telemetry to deliver proactive and contextual UX enhancements at both system and user levels. You'll build dashboards and analytics pipelines to track performance, adoption, and satisfaction KPIs using platforms like Power BI and Azure Monitor. You'll own the roadmap, release pipeline, and technical backlog for digital workspace platforms. You'll collaborate with security teams to ensure compliance and governance (data residency, encryption, Zero Trust principles). You'll manage versioning, lifecycle, and upgrades for M365, collaboration platforms, and mobile device management systems. You'll design, implement, and manage end-user computing (EUC) environments using Microsoft Intune, Autopilot, and Configuration Manager (SCCM), ensuring secure device provisioning, policy enforcement, and compliance at scale. You'll optimise device performance and user experience by deploying Microsoft Endpoint Analytics, configuring proactive remediation scripts, and maintaining standardized security baselines via Intune Security Policies and Group Policy Objects (GPO). You'll enforce regulatory and organisational compliance by integrating Microsoft Defender for Endpoint, BitLocker encryption, Conditional Access policies, and Azure AD compliance configurations across all managed devices. You'll automate the full device lifecycle using Windows Autopilot, Azure Logic Apps, Power Automate, and PowerShell scripting - covering zero-touch onboarding, application deployment, patch management, and deprovisioning. You'll continuously monitor and enhance EUC infrastructure using Microsoft Endpoint Manager, Desktop Analytics, and Azure Monitor to identify performance bottlenecks, track adoption metrics, and drive platform improvements aligned to business goals. You'll work closely with architects, infrastructure leads, and application owners to design scalable, secure workspace solutions. You'll act as a technical advisor in projects involving infrastructure change, network upgrades, or security policy shifts that impact workspace delivery. You'll support vendor evaluation, PoCs, and onboarding from a deep technical perspective, including hands-on testing and security assessments. You'll ensure all incidents, request, programs, audit actions, vulnerabilities, are resolved within SLA. You'll support the 365/24/7 on-call to manage incidents, security alerts, and escalations as required. You'll oversee day-to-day team delivery and ensure both BAU and strategic changes are delivered effectively on time, and within budget. You'll manage teams, perform 121s, mentoring and development You'll lead and drive forward the Digital Workpsace teams transformation of digital capabilities You'll ensure core processes, audit, attestations, control testing, and joiner-mover-leaver workflows-are continually improved and matured using automation and AI. You'll comply with the requirements, and act in accordance with, the Group Code of Conduct and Fitness and Propriety policies at all times You'll ensure compliance with Company Policies, Values and guidelines and other relevant standards/ regulations at all times You'll act as deputy to the Tech Senior Leadership Team as required Experience & Knowledge: Significant demonstratable hands-on engineering experience across M365, Azure AD, Endpoint Manager (Intune), SCCM, Autopilot, and Windows Virtual Desktop. Proven expertise in scripting and automation tools (PowerShell, Python, Graph API). Demonstrated ability to implement and maintain AI-based support systems and experience platforms. Advanced knowledge of ITSM, Agile, and integration pipelines. Strong experience managing and remediating digital experience via DEM tools. Track record in delivering solutions with backlog management tools (Azure DevOps/Jira) in Agile and DevOps environments. Demonstrable experience of working with IT frameworks and processes such as Agile (Scaled Preferred) and ITIL including key processes such as major incident management, service management and change. Automation & AI Integration Expertise Data-Driven Decision-Making using telemetry Security & Compliance by Design Technical Communication & Documentation Qualifications Maintain certifications and expertise in Azure technologies (Desirable), including but not limited to: MS-102 - Microsoft 365 Administrator Expert SC-300 - Identity & Access Administrator AI-102 - Designing & Implementing AI Solutions in Azure ITIL v4 Foundation Certified in DEX platforms Skills Demonstrable understanding of financial management, planning and operational oversight Open, collaborative and enabling mindset, able to focus on empowering colleagues to fully exploit workspace technologies. Good communication skills, both verbal and written. Good time management and organisation skills. Passion for delivering an excellent coaching experience. Works effectively across business functions, IT teams, and vendors. Ability to drive service improvements through process optimization and automation. Ability to align digital workspace initiatives with long-term business and technology strategies. . click apply for full job details

Overview Select how often (in days) to receive an alert: Solution Architect (ServiceNow) Location: UK - Hatfield, UK - London, UK - Reading, UK - Milton Keynes Job-ID: 213091 Contract type: Standard Business Unit: Information Technology What you'll do Demonstrable experience as a ServiceNow Solution Architect in large, complex enterprise environments. In-depth understanding of key ServiceNow modules: TPSM, FSM, ITSM, CSM, App Engine, HRSD. Define and govern integrations across ServiceNow modules and external systems (e.g., SAP, CRM, supplier/customer platforms). Establish and promote reusable integration patterns and standards, leveraging tools such as IntegrationHub, APIs, and middleware. Align portal design with user personas, customer journeys, and accessibility best practices. Guide cross-functional teams across design, development, and deployment, ensuring architectural coherence. Create architecture artefacts including data flows, sequence diagrams, and component models to support stakeholder alignment. Advise on security and identity integration (e.g., SSO, SAML, OAuth) within the portal and across connected systems. Contribute to governance forums, design reviews, and solution assurance processes. What you'll need Proven track record in designing and implementing Experience Portals Strong background in enterprise integration, including: - REST/SOAP APIs - IntegrationHub / Flow Designer - Event-driven and asynchronous patterns - External customer and supplier platforms Experience in enterprise identity, authentication and role-based access controls. Ability to work collaboratively across business and technical teams to drive outcome-focused architecture. Integration with intelligent locker solutions (e.g., for field service, click-and-collect, returns, or logistics scenarios). Experience with SAP integration, Salesforce, or third-party field service and logistics platforms. Familiarity with domain separation and multi-tenant ServiceNow environments. ServiceNow certifications (e.g. Certified System Administrator, Implementation Specialist in key modules). Knowledge of enterprise architecture standards and Agile/DevOps practices. About us Computacenter is a leading independent provider of IT infrastructure services, with about 20,000 employees worldwide. We work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology and managing our customers' infrastructures. We offer a friendly, open working environment without too much fuss about hierarchy. We are looking for professionals with diverse competencies, personalities and strengths who want to live our shared value of teamwork and performance. Interested in joining a company with a strong sense of community? We're growing. We're hiring. We encourage. We empower. We support.

About Us Turnkey Consulting is an independent risk and security consultancy that brings together people, protection, and performance to help organisations achieve Digital Enterprise Resilience. For more than 20 years, Turnkey has enabled the world's leading companies to understand and optimise their risk and security landscape through assessment-based road mapping, organisational empowerment, and expert application of market-leading technologies. Turnkey is headquartered in London with offices across Asia, Australia, Europe, and North America. The Opportunity We are looking for a Senior IGA Senior Engineer or Architect with strong experience in SailPoint and Identity Governance & Administration (IGA) to join our Identity & Access Management practice. You will play a leading role in delivering and optimising IGA solutions for our clients, working across the full project lifecycle and engaging with stakeholders at all levels. We welcome applications from individuals with a proven track record in implementing IGA solutions, particularly those with expertise in SailPoint, authentication technologies, and Microsoft Entra. Experience with SAP access management is a bonus, but not essential, support clients with a wide variety of identity requirements. Experience with Privileged Access Management (PAM) tools such as Delinea or CyberArk is also highly desirable. Your skills and experience will be assessed against the requirements of the role, and we offer two grades: Senior Engineer and Architect. The Architect grade includes additional responsibilities around technical leadership, solution design, and commercial/project management. Key Responsibilities For Both Grades (Senior Engineer & Architect): Lead or contribute to the design, configuration, and deployment of SailPoint and IGA solutions, ensuring alignment with business, security, and compliance requirements. Implement and optimise identity lifecycle management processes (Joiner-Mover-Leaver, access requests, certifications, RBAC, SoD). Integrate IGA platforms with authoritative sources (HR systems, Active Directory, Entra, LDAP) and target applications using connectors (REST, SCIM, JDBC, etc.). Develop and customise workflows, rules, and transforms to meet client needs. Support authentication and access management initiatives, including SSO, MFA, and passwordless authentication. Collaborate with clients to gather requirements, facilitate workshops, and translate business needs into actionable technical solutions. Produce high-quality technical documentation, configuration guides, and process documentation. Provide technical leadership and mentoring to junior team members. Troubleshoot and resolve complex IAM/IGA issues, ensuring smooth project delivery. Stay current with industry trends, best practices, and emerging technologies in IGA and IAM. Additional responsibilities for Architect Grade: Own the end-to-end technical design and architecture of IGA solutions, ensuring scalability, security, and future-proofing. Deliver high- and low-level solution designs, technical roadmaps, and transition plans. Lead technical discussions with clients, stakeholders, and delivery teams, acting as a subject matter expert. Oversee project delivery, manage commercial outcomes, and contribute to project management activities. Drive continuous improvement in solution delivery, process optimisation, and client outcomes. Represent Turnkey in client engagements, industry events, and thought leadership initiatives. Core Skills & Experience Senior Engineer: 3-5 years' experience delivering IGA solutions, with a strong focus on SailPoint (IdentityNow, IdentityIQ, or ISC). Hands on experience with identity lifecycle management, RBAC, SoD, access reviews, and compliance frameworks (e.g., SOx, ISO27001, GDPR). Strong understanding of authentication protocols and technologies (SSO, MFA, Entra, Azure AD, LDAP, SAML, OAuth). Experience integrating IGA platforms with HR systems (e.g., Workday, SAP), ServiceNow, and other enterprise applications. Proficiency in scripting (PowerShell, JavaScript, BeanShell) and API integration (REST, SCIM, JDBC). Excellent communication and stakeholder management skills, with the ability to explain complex technical concepts to non technical audiences. Consulting mindset, with experience gathering and analysing business requirements and translating them into technical solutions. Experience producing high quality deliverables and documentation. Proactive, self driven, and collaborative approach to problem solving and project delivery. Architect: 5+ years' experience delivering IGA solutions, with deep expertise in SailPoint and broader IAM technologies. Demonstrated experience in technical leadership, solution architecture, and end to end project delivery. Proven ability to design scalable, secure, and future proof IGA solutions for complex enterprise environments. Experience managing commercial outcomes and contributing to project management activities. Desirable Skills Experience with Privileged Access Management (PAM) solutions (Delinea, CyberArk, BeyondTrust). Experience with SAP access management. Product certifications in SailPoint, Microsoft Entra, or leading PAM tools. Experience with cloud identity systems (Azure AD, Okta, AWS IAM). Familiarity with regulatory frameworks and audit requirements. Project management or commercial experience (for Architect grade). Experience in professional services consulting, ideally with Big 4 or similar. Work in a rapidly growing consulting firm, that delivers leading edge technologies and works with high profile clients. Be part of a flexible, supportive, and collaborative team. Enjoy a culture that values diversity, inclusion, and continuous learning. Access to training, certifications, and career development opportunities. Make a real impact in a company that values your ideas and expertise. Application Process We assess every applicant's skills and experience against the requirements of the role and will consider you for either the Senior Engineer or Architect grade, depending on your background and aspirations. Salary Competitive base salary depending on a combination of factors including level of experience and expertise, in addition to an OTE bonus. Benefits Pension: on joining, employees will be automatically enrolled in our workplace pension scheme. Holiday Entitlement: employees receive 25 days per holiday year plus all statutory bank and public holidays in England and Wales. Private Medical Insurance: employees will be enrolled on to the company BUPA healthcare scheme. Insurances: Life Insurance and Critical Illness cover are provided to all employees. Carbon Offset: Employees will be enrolled onto the company carbon offset scheme which is committed to offsetting at least 50% of all employee personal carbon emissions. All Turnkey employees are entitled to £40 worth of carbon credits each year, which can offset 7 tonnes of carbon. Options are available to increase carbon credit amounts which would be treated as a benefit in kind. Location Based in our London office (preferred), with hybrid working.

Arbuthnot Latham has been associated with banking since 1833. We combine private and commercial banking, wealth planning and investment management. We believe in traditional relationship and service-led banking powered by modern technology. Job purpose The key purpose of this role is to provide support and expertise on the design, development and enhancement and performing day to day production support activities of ServiceNow, to assist the business increasing operational efficiency and reduce operational risks. To be an escalation point for all users, t o fix application and system problems, or any incident that is disrupting the application service that business users depend on. This role will proactively identify and deliver platform enhancements to maximise value, working with colleagues across IT Team and beyond to enable the Arbuthnot business to meet their strategic and business objectives. Where applicable - to place the interests of customers at the centre of all activities, act in a way that is consistent with achieving good outcomes for consumers; and to comply with the FCA and PRA's Conduct Rules. Key Responsibilities: Use technology appropriately and flexibly, taking into consideration the company's strategy and security requirements. Adhere to the company's standards and best practices, including, but not limited to, documentation, testing and peer review. Ensure maintenance of the development infrastructure required by the above tools. Maintenance the source code repository, continuous build and deployment facilities. Provide technical advice to the business users by identifying the most appropriate tools/processes for any given task. Ensures quality and consistency throughout the architecture and implementation of the code base. Set-up, configuration and day-to-day administration of the ServiceNow platform including conducting changes to the platform e.g., overseeing integration with new systems, creating new workflow or amending existing workflow/configs to meet our needs. Proactive identification and execution of platform enhancements to maximise value, inputting into roadmaps and continual improvement plans for the platform 'Advanced' automation including workflow and system integration. Technical governance to ensure a seamless user experience that aligns with the platform design strategy. Responsible for technical documentation, compliance with all agreed Arbuthnot policies and that key controls are kept up to date. Builds excellent collaborative relationships with key internal stakeholders, external suppliers and partners in addition to representing technology through positive contribution at forums and industry groups relevant to networks. Maintains the Discovery schedules and ensures these are operational at all times, resolving any issues that occur. General maintenance of ITOM and ITAM processes in the tool. Maintaining and creating new integrations as and when required to systems such as Qualys, Intune, solarwinds etc. Maintaining Purchase order data such as project codes and approver lists. Rolling out functionality to new internal teams (such as onboarding PMO to utilise Purchase ordering). Identify and deploy new modules as required (such as HR modules). Risk: Responsible for managing risks inherent to the role by diligently observing internal policies and procedures Key Interfaces: Head of IT Platforms Business Transformation and Systems Development Director Head of Infrastructure & Operations Head of Transformation Enablement External Suppliers Person Specification Knowledge/ Experience/Skills: Extensive experience in configuring the ServiceNow platform. Extensive experience in a busy IT department. Financial Services background desirable Knowledge of ITIL & Service Management framework / Practices Broad knowledge of technologies across the IT landscape Ability to manage multiple conflicting priorities, adapting to changing business demands, whilst also being able to set expectations with internal customers. Diagnosis and resolution of data related errors. Full Software lifecycle knowledge: Requirements Design Development Testing Implementation Deployment and DevOps pipeline experience Thorough understanding of Operating Systems Analytical and problem solving skills. Highly computer literate; with strong Business Analysis skills Excellent communication skills both written and verbal with colleagues, providers and senior management. Qualifications: Essential (ITIL & SCA + One of CAD, ITSM, ITOM) ITIL Foundation ServiceNow Certified System Administrator ServiceNow Certified Implementation Specialist (ITSM) ServiceNow Certified Application Developer ServiceNow Certified IT Operations Management Discovery Implementer Certified Implementation Specialist - Software Asset Management ServiceNow Delivery Accreditation - Legal Service Delivery Problem Solving & Judgment Customer Focus Planning & Reviewing Performance Focus Communication & Confidence About Us Life, Work and Benefits Arbuthnot Latham is committed to equal-opportunities for all staff and candidates. We embrace inclusion & diversity and understand why they are critical for the success of our business and people. Agile working - (3 Days in London Office per week) Competitive salary, pension & holiday allowance BUPA Health cover 4x Life Assurance Discretionary bonus Market leading maternity/paternity and menopause policies Data Privacy and Reasonable adjustments We take keeping your data security seriously. For more detail on how we may keep your data please refer to our Privacy Notice Reasonable adjustments : Please let us know of any adjustments or arrangements that you may need to help you apply to this role or that will help you during the recruitment process. If you wish to discuss any particular requirements or concerns you have because of a disability or medical condition please contact us . Information you provide about any disability or medical condition will remain confidential unless it is necessary to disclose it to other members of staff or outside agencies to ensure the health and safety of yourself and others, or to implement the adjustments you require. In these circumstances we will first discuss with you how and to whom the information may be disclosed.

Software Engineer Our Client is looking for a Software Engineer with at least of 5 years of progressively complex experience in a directly related area, during which both professional and technical capabilities have been clearly demonstrated. Your expertise must include design and development experience with various relevant Microsoft platforms, tools, technologies, patterns, and techniques related to MSFT suites, Azure tools, integration, and data is required. Experience with industry/domains like pharmaceutical, finance, HR, sales, marketing, and manufacturing is highly preferred. Experience with healthcare industry regulations, data security and compliance standards (e.g. GDPR), and EDI standards (e.g. FHIR, HL7), etc. is very valuable. Developer certifications of Azure and/or Microsoft suite technologies is a big plus. A degree in computer science, software engineering, or a related field is required. Technical skills: In-depth knowledge and experience in programming, administrating, configuring, and integrating using/with MS Office/MS Office 365 suite, SharePoint Online, Power Apps/Power Automate, GitHub, MS Teams, etc. In-depth knowledge & development experience using Azure integration tools like Data factory, Logic Apps, etc. Along with knowledge of utilizing Azure SQL Server, Data lake, etc. In-depth knowledge & experience using Visual Studio, with one of the programming languages: C#/Java/JavaScript/Python, and PowerShell. Thorough understanding of the fundamental architecture of the cloud and on-prem MSFT Suite. Solid fundamentals and thorough understanding of exception handling principles and production/operational support solutions (alerts, dashboards, runbooks, etc.) Experience working with Azure DevOps and CI/CD pipeline. Knowledge and some experience of using Serverless, SOAP, XML, REST, JSON, EDI, XSLT, etc. Knowledge and some development experience using MS SQL Server (SSIS, T-SQL, Stored procedures, Functions, Views, Queries, Datatype conversions, etc.). Experience working with APIs, Postman/SOAPUI tools, MS D365, ServiceNow, Azure Analytics tools, Azure Synapse, Azure BYOD & Data verse, Azure DevOps, Informatica, BI tools, etc. is a big plus. General business skills: Excellent communication to translate and explain business requirements to technology & vice-versa. Analytical & methodical mindset with a problem-solving attitude is extremely important for the success of this role. Concise written, verbal, and presentation skills. Must be a team player who can earn a team's respect quickly. Ability to take initiative and be innovative. Ability to complete projects and achieve results in an ambiguous work environment. The Client is based in Trumbull CT USA - this is a remote role ideally from London UK. The salary will be in the range £60K - £90K. Please send your CV to us in Word format along with your salary and availability.

Overview Job Title: ServiceNow Technical Architect / Developer Location: London, Manchester or Birmingham Level: Associate Manager & Specialist Salary: Competitive Salary & Package (Dependent on Experience) Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) at the point of application. Note: The above information relates to a specific client requirement Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team: A global professional services organization, which includes being avital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Accenture is recognised as the No 1 Service Partner globally due to our work on delivering the most complex, innovative and impactful ServiceNow solutions in the world. The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise to deliver true total enterprise reinvention. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform. And in the era of AI, Accenture are investing heavily to bring the promise of AI to businesses and the ServiceNow Business Group already have an impressive list of clients who are realising the value of AI and GenAI with ServiceNow to transform their business. We are looking for talented, entrepreneurial technical talent to work on the most exciting projects in the ecosystem. We are not just any partner but proud to be the defining ServiceNow partner in the ecosystem. As a ServiceNow Technical Lead/Architect or Developer you: You can understand business challenges and architect system solutions with ServiceNow You are wanting to work with global clients across industries in a trusted advisor capacity to design and deliver new solutions for our clients. Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems. You are a continuous learner, taking advantage of new learning opportunities including willingness to undertake new certifications such as Certified Master Architect You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings. As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities. Able to identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress. Drive the continuous improvements of our implementation methodology and service offerings based on client experiences. Technical Architects can expect to manage and lead teams of ServiceNow Developers in a technical management and mentorship capacity. You are someone that is process oriented and prefers order over chaos. You are comfortability asking for help from peers and Subject Matter Experts when needed. Strong background working with Enterprise Software companies and/or Consulting companies. Qualification We are looking for experience in the following skills: Knowledge and experienceworking with ServiceNow in Development or Technical Architecture capacity. Minimum 5+ ServiceNow CIS certifications Experience 3 product lines outside of ITSM (e.g. ITOM, ITAM, HAM/SAM, SPM, HR, CSM, etc.) Ability todemonstrate advanced scripting and integration skills-JavaScript, SQL, API Web Services Experience integrating ServiceNow with Cloud Infrastructure (e.g AWS, Azure, GCP) Security Clearance is desirable, or the ability to obtain SC clearance is required. Locations London Birmingham Manchester Additional Information Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. 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