Engagemement Manager Location: UK (Hybrid / Flexible) Salary: Up to £90,000 base + bonus Industry: SaaS Business Applications We re looking for an experienced Engagement Manager to lead customer relationships and delivery across a portfolio of mid-market clients. This is a highly visible, customer-facing role where you ll own engagements end-to-end - from onboarding and implementation through adoption, value realisation, and long-term success. You ll act as a trusted advisor to customers, working closely with internal delivery, product, and commercial teams to ensure customers achieve measurable business outcomes from a modern SaaS platform. What You ll Be Doing Customer Engagement & Delivery Lead customer engagements from kickoff to go-live and beyond. Own delivery plans, timelines, risks, and stakeholder communication. Coordinate cross-functional teams to deliver projects on time and within scope. Customer Success & Value Realisation Partner with customers to define success metrics, KPIs, and ROI. Drive adoption through structured success plans, workshops, and business reviews. Ensure customers are continuously aligned with best practices as their needs evolve. Relationship Management Serve as the primary point of contact for assigned customer accounts. Build trusted relationships with senior stakeholders and executive sponsors. Act as the voice of the customer internally, influencing priorities and improvements. Risk & Issue Management Proactively identify risks to delivery or adoption. Manage escalations calmly and effectively to maintain customer confidence. Growth & Collaboration Work closely with sales and account teams to identify expansion opportunities rooted in customer success. Contribute to the evolution of delivery frameworks, methodologies, and playbooks. What We re Looking For Experience 5+ years in customer-facing roles such as Engagement Management, Customer Success, Professional Services, or Consulting. Strong background in SaaS, CRM, or enterprise software environments. Proven experience managing complex, multi-stakeholder engagements. Skills & Attributes Excellent communication and stakeholder management skills. Confident leading workshops, meetings, and executive discussions. Highly organised, commercially aware, and outcomes-driven. Comfortable balancing multiple engagements in a fast-moving environment. Nice to Have Experience delivering CRM or digital transformation projects. Familiarity with cloud-based platforms and data-driven success metrics. What Success Looks Like Customers achieving agreed outcomes on time and to plan. Strong adoption and utilisation across deployed solutions. High customer satisfaction and long-term retention. Trusted-advisor relationships with key stakeholders. Why Join? Work with a modern SaaS platform used by mid-market organisations. High-impact role with real ownership and autonomy. Collaborative, customer-centric culture. Flexible working and a strong focus on outcomes over bureaucracy.
Jan 09, 2026
Full time
Engagemement Manager Location: UK (Hybrid / Flexible) Salary: Up to £90,000 base + bonus Industry: SaaS Business Applications We re looking for an experienced Engagement Manager to lead customer relationships and delivery across a portfolio of mid-market clients. This is a highly visible, customer-facing role where you ll own engagements end-to-end - from onboarding and implementation through adoption, value realisation, and long-term success. You ll act as a trusted advisor to customers, working closely with internal delivery, product, and commercial teams to ensure customers achieve measurable business outcomes from a modern SaaS platform. What You ll Be Doing Customer Engagement & Delivery Lead customer engagements from kickoff to go-live and beyond. Own delivery plans, timelines, risks, and stakeholder communication. Coordinate cross-functional teams to deliver projects on time and within scope. Customer Success & Value Realisation Partner with customers to define success metrics, KPIs, and ROI. Drive adoption through structured success plans, workshops, and business reviews. Ensure customers are continuously aligned with best practices as their needs evolve. Relationship Management Serve as the primary point of contact for assigned customer accounts. Build trusted relationships with senior stakeholders and executive sponsors. Act as the voice of the customer internally, influencing priorities and improvements. Risk & Issue Management Proactively identify risks to delivery or adoption. Manage escalations calmly and effectively to maintain customer confidence. Growth & Collaboration Work closely with sales and account teams to identify expansion opportunities rooted in customer success. Contribute to the evolution of delivery frameworks, methodologies, and playbooks. What We re Looking For Experience 5+ years in customer-facing roles such as Engagement Management, Customer Success, Professional Services, or Consulting. Strong background in SaaS, CRM, or enterprise software environments. Proven experience managing complex, multi-stakeholder engagements. Skills & Attributes Excellent communication and stakeholder management skills. Confident leading workshops, meetings, and executive discussions. Highly organised, commercially aware, and outcomes-driven. Comfortable balancing multiple engagements in a fast-moving environment. Nice to Have Experience delivering CRM or digital transformation projects. Familiarity with cloud-based platforms and data-driven success metrics. What Success Looks Like Customers achieving agreed outcomes on time and to plan. Strong adoption and utilisation across deployed solutions. High customer satisfaction and long-term retention. Trusted-advisor relationships with key stakeholders. Why Join? Work with a modern SaaS platform used by mid-market organisations. High-impact role with real ownership and autonomy. Collaborative, customer-centric culture. Flexible working and a strong focus on outcomes over bureaucracy.
Role: Global VP, Product Strategy Location: London Daily Rate: 900- 1000 Overview: We are seeking a seasoned product strategy leader to define and drive enterprise-wide product vision for a leading GovTech organisation. This role unifies product direction across multiple markets and portfolios, translating customer insights, market intelligence, and business priorities into a cohesive strategic framework. The role partners closely with senior product, engineering, and commercial leaders to ensure measurable impact and continued organisational growth. Key Responsibilities: Vision & Strategy Define and communicate the long-term product vision and enterprise-level strategy. Create a unified strategic framework across all product portfolios and markets. Translate customer needs, market trends, and competitive dynamics into actionable strategic guidance. Strategic Roadmap Planning Lead the company-wide strategic roadmap process. Collaborate with product leadership to convert strategy into prioritised, outcome-focused roadmaps. Ensure ongoing alignment of roadmaps with commercial priorities, customer outcomes, and market developments. Market & Competitive Intelligence Drive market and competitor analysis to identify innovation and differentiation opportunities. Maintain visibility of technology trends and policy changes impacting public sector markets. Use data-driven insights to guide investment and portfolio decisions. Stakeholder Engagement & Collaboration Build strong partnerships with commercial and go-to-market leaders to align strategy with business goals. Engage customers, partners, and industry leaders to shape long-term product direction. Serve as a strategic advisor to senior executives on product vision and investment decisions. Business Case & Portfolio Management Lead the development of business cases for major initiatives, including market sizing and ROI modelling. Guide investment decisions and oversee product P&L management. Support portfolio rationalisation and resource allocation decisions. Essential Competencies: Expertise in product strategy, portfolio management, and market analysis. Strong financial literacy, including P&L management and ROI modelling. Ability to operate in complex, multi-market environments while balancing long-term strategy with near-term delivery. Strong collaboration and influencing skills with senior executives and cross-functional teams. Proven leadership in developing senior product leaders and embedding a culture of accountability. Preferred Experience: Leadership in product management or strategy, ideally within Public Sector, Local Government, or enterprise software. Experience driving multi-portfolio alignment and product transformation. Exposure to multiple Local Government product lines. Ability to combine market insight with modern product management practices. Experience creating scalable strategic frameworks and integrating commercial insight into product strategy.
Jan 09, 2026
Contractor
Role: Global VP, Product Strategy Location: London Daily Rate: 900- 1000 Overview: We are seeking a seasoned product strategy leader to define and drive enterprise-wide product vision for a leading GovTech organisation. This role unifies product direction across multiple markets and portfolios, translating customer insights, market intelligence, and business priorities into a cohesive strategic framework. The role partners closely with senior product, engineering, and commercial leaders to ensure measurable impact and continued organisational growth. Key Responsibilities: Vision & Strategy Define and communicate the long-term product vision and enterprise-level strategy. Create a unified strategic framework across all product portfolios and markets. Translate customer needs, market trends, and competitive dynamics into actionable strategic guidance. Strategic Roadmap Planning Lead the company-wide strategic roadmap process. Collaborate with product leadership to convert strategy into prioritised, outcome-focused roadmaps. Ensure ongoing alignment of roadmaps with commercial priorities, customer outcomes, and market developments. Market & Competitive Intelligence Drive market and competitor analysis to identify innovation and differentiation opportunities. Maintain visibility of technology trends and policy changes impacting public sector markets. Use data-driven insights to guide investment and portfolio decisions. Stakeholder Engagement & Collaboration Build strong partnerships with commercial and go-to-market leaders to align strategy with business goals. Engage customers, partners, and industry leaders to shape long-term product direction. Serve as a strategic advisor to senior executives on product vision and investment decisions. Business Case & Portfolio Management Lead the development of business cases for major initiatives, including market sizing and ROI modelling. Guide investment decisions and oversee product P&L management. Support portfolio rationalisation and resource allocation decisions. Essential Competencies: Expertise in product strategy, portfolio management, and market analysis. Strong financial literacy, including P&L management and ROI modelling. Ability to operate in complex, multi-market environments while balancing long-term strategy with near-term delivery. Strong collaboration and influencing skills with senior executives and cross-functional teams. Proven leadership in developing senior product leaders and embedding a culture of accountability. Preferred Experience: Leadership in product management or strategy, ideally within Public Sector, Local Government, or enterprise software. Experience driving multi-portfolio alignment and product transformation. Exposure to multiple Local Government product lines. Ability to combine market insight with modern product management practices. Experience creating scalable strategic frameworks and integrating commercial insight into product strategy.
At Resume-Library, we have a simple vision: to help the world to work and we are looking for exceptional and talented people to help us realise this vision. We are in a period of accelerated growth, following a year of key strategic acquisitions and significant investment across all parts of the business from Tech and Data to People and HR, there's never been a more exciting time to join us or a better place to grow your career! The Role Hours: 2-days a week UK hours: 9:00-17:30. 3-days a week US hours: 12:00-21:00 Location: Fleet Working Pattern: Hybrid - 3 days a week on site (first month is 5 days a week on site) We now have an exciting, full-time opportunity for an experienced Account Executive who will help grow our clint portfolio. Ideally you will be a driven and passionate individual with proven Account Management experience and excellent negotiation skills. This role is all about building strong relationships to retain and develop existing clients: Responsibilities: Managing and increasing sales by maintaining and developing customer accounts A data led approach to actively developing sales from existing, new and lapsed customers Growing your account base, through proactive and structured account reviews in collaboration with our Customer Success team Embrace new sales tools and software including the adoption of AI and automation Continually maximising profit through effective account management, finding new upsell opportunities, ensuring accounts are purchasing additional products Achieving individual sales targets and KPIs, managing each of your customer accounts to the agreed level Providing an excellent level of service to all customers, whether that be via phone, video call or face to face Forecasting future sales and buying patterns for all accounts to the Sales Manager Reactivating lapsed accounts to generate new business. What we're looking for Sales experience, with the ability to identify and maximise upsell opportunities Strong negotiation skills with experience speaking to key decision makers and handling objections A confident and outgoing individual with interpersonal skills Able to demonstrate good organisational qualities and able to multi-task efficiently and work in a face-paced environment Ability to work calmly, effectively and to listen whilst working to various KPIs Obtain and respond positively to feedback We are actively committed to promoting a fully diverse and inclusive workforce and we welcome applications for this role from all candidates who meet the key requirements. Please do not hesitate to get in touch should you require any reasonable adjustments to assist with your application.
Jan 09, 2026
Full time
At Resume-Library, we have a simple vision: to help the world to work and we are looking for exceptional and talented people to help us realise this vision. We are in a period of accelerated growth, following a year of key strategic acquisitions and significant investment across all parts of the business from Tech and Data to People and HR, there's never been a more exciting time to join us or a better place to grow your career! The Role Hours: 2-days a week UK hours: 9:00-17:30. 3-days a week US hours: 12:00-21:00 Location: Fleet Working Pattern: Hybrid - 3 days a week on site (first month is 5 days a week on site) We now have an exciting, full-time opportunity for an experienced Account Executive who will help grow our clint portfolio. Ideally you will be a driven and passionate individual with proven Account Management experience and excellent negotiation skills. This role is all about building strong relationships to retain and develop existing clients: Responsibilities: Managing and increasing sales by maintaining and developing customer accounts A data led approach to actively developing sales from existing, new and lapsed customers Growing your account base, through proactive and structured account reviews in collaboration with our Customer Success team Embrace new sales tools and software including the adoption of AI and automation Continually maximising profit through effective account management, finding new upsell opportunities, ensuring accounts are purchasing additional products Achieving individual sales targets and KPIs, managing each of your customer accounts to the agreed level Providing an excellent level of service to all customers, whether that be via phone, video call or face to face Forecasting future sales and buying patterns for all accounts to the Sales Manager Reactivating lapsed accounts to generate new business. What we're looking for Sales experience, with the ability to identify and maximise upsell opportunities Strong negotiation skills with experience speaking to key decision makers and handling objections A confident and outgoing individual with interpersonal skills Able to demonstrate good organisational qualities and able to multi-task efficiently and work in a face-paced environment Ability to work calmly, effectively and to listen whilst working to various KPIs Obtain and respond positively to feedback We are actively committed to promoting a fully diverse and inclusive workforce and we welcome applications for this role from all candidates who meet the key requirements. Please do not hesitate to get in touch should you require any reasonable adjustments to assist with your application.
Chief Operating Officer (COO) Job Title: Chief Operating Officer Organisation: Aerospace Bristol (Bristol Aero Collection Trust) Reports to: CEO Location: Patchway, North Bristol with flexiblity to work from home Contract: permanent, 37.5 hrs. per week, flexibility required to meet job requirements. Salary: £65,000 Closing date for applications: 25 January 2026 Interview dates: 9 & 10 February 2026 Aerospace Bristol is where imagination takes off. Based on the historic Filton Airfield, where a community began and an idea became an industry, our purpose is to inspire, educate and connect people through the legacy of aerospace in Bristol. Aerospace Bristol are looking for a commercially astute and visitor focused leader to be our first Chief Operating Officer. This is an important role overseeing the day-to-day running of the museum and site and leading some of the organisation s core business functions, including finance, commercial, operations, and HR. The post holder will develop a motivated staff and volunteer community, continuously seeking to improve the quality of the visitor offer and increase the commercial success of the museum. The Role The Chief Operating Officer (COO) is a new role within the museum and forms an integral part of the Senior Management Team (SMT), overseeing the day-to-day running of the site and leading some of the organisation s core business functions, including visitor experience, finance, commercial and operations. The post holder will develop a motivated staff and volunteer community, continuously seeking to improve the quality of the visitor offer and increase the commercial success of the museum. Duties & Responsibilities Lead all commercial activities, including retail, café, venue hire, hospitality ensuring they contribute to Aerospace Bristol s financial resilience. Oversee financial planning, budgeting, and forecasting processes and financial reporting, working closely with the Head of Finance. Develop and implement plans to increase revenue across all commercial areas Take responsibility for the day-to-day operation of the museum through collaborative working with managers and functions. Ensure Aerospace Bristol s operational policies (health and safety, data protection (GDPR), and safeguarding) and processes are compliant with legal and regulatory requirements. Lead on contract negotiation and management, ensuring best value for services and effective supplier relationships. Ensure Aerospace Bristol s IT systems support operational efficiency. Ensure the visitor experience delivers the highest standards of customer service. Oversee training and development policy in key areas such as safeguarding, first aid, health and safety/risk, equality, and inclusion. Regularly review and develop the organisation s appraisal and personal development processes. Provide clear and effective leadership to managers, ensuring administration, finance, marketing, visitor experience, and commercial functions work together strategically. Foster high performance and an inclusive culture, supporting professional development and talent retention. Act as a key advisor to the Board, ensuring transparency and accountability in financial and operational decision-making. Prepare clear, data-driven reports on financial performance, operational efficiency, and strategic outcomes. Play an integral role within the management team to shape and develop the strategic plans for the charity, and be collectively responsible for their successful delivery. Deputise for the CEO during periods of absence and represent Aerospace Bristol at a range of partnership and networking events. Undertake any task that may be requested from time to time by the CEO or Board of Trustees, in line with the nature and scope of this post. Person Specification Extensive senior leadership experience in operational or corporate services, ideally with experience of the heritage, cultural, tourism or non-profit sector. Proven ability to build and lead multidisciplinary teams. Excellent stakeholder engagement capabilities, with the ability to build and maintain relationships across departments and with external partners. Significant experience and expertise in at least one of the following areas: Finance, Visitor Experience, Operations, Retail or Catering and Events. Strong financial and business management skills, including budgeting and governance. Ability to work at both a strategic and tactical level as needed in a small organisation. Deep understanding of governance, compliance, and accountability, including financial and regulatory standards. Commitment to heritage, public engagement, and community involvement. Highly organised and flexible in approach. Approachable, collaborative and supportive, with the ability to communicate effectively with people and lead teams across all areas of the museum. To apply for this role, please send your CV and a cover letter outlining why you would be suitable for the position. Shortlisted candidates will be invited to interview on 9 or 10 February. The interview process will include a structured Q&A, and candidates will also be asked to prepare a short presentation on What you would tackle first and how you would drive lasting change . This is an exciting opportunity to showcase both your strategic thinking and your ability to drive impact from day one. We are committed to creating an inclusive and diverse workplace. We welcome applications from people of all backgrounds and experiences and are proud to be an equal opportunities employer. If you require any reasonable adjustments during the recruitment process, please contact us and we will be happy to discuss your needs.
Jan 09, 2026
Full time
Chief Operating Officer (COO) Job Title: Chief Operating Officer Organisation: Aerospace Bristol (Bristol Aero Collection Trust) Reports to: CEO Location: Patchway, North Bristol with flexiblity to work from home Contract: permanent, 37.5 hrs. per week, flexibility required to meet job requirements. Salary: £65,000 Closing date for applications: 25 January 2026 Interview dates: 9 & 10 February 2026 Aerospace Bristol is where imagination takes off. Based on the historic Filton Airfield, where a community began and an idea became an industry, our purpose is to inspire, educate and connect people through the legacy of aerospace in Bristol. Aerospace Bristol are looking for a commercially astute and visitor focused leader to be our first Chief Operating Officer. This is an important role overseeing the day-to-day running of the museum and site and leading some of the organisation s core business functions, including finance, commercial, operations, and HR. The post holder will develop a motivated staff and volunteer community, continuously seeking to improve the quality of the visitor offer and increase the commercial success of the museum. The Role The Chief Operating Officer (COO) is a new role within the museum and forms an integral part of the Senior Management Team (SMT), overseeing the day-to-day running of the site and leading some of the organisation s core business functions, including visitor experience, finance, commercial and operations. The post holder will develop a motivated staff and volunteer community, continuously seeking to improve the quality of the visitor offer and increase the commercial success of the museum. Duties & Responsibilities Lead all commercial activities, including retail, café, venue hire, hospitality ensuring they contribute to Aerospace Bristol s financial resilience. Oversee financial planning, budgeting, and forecasting processes and financial reporting, working closely with the Head of Finance. Develop and implement plans to increase revenue across all commercial areas Take responsibility for the day-to-day operation of the museum through collaborative working with managers and functions. Ensure Aerospace Bristol s operational policies (health and safety, data protection (GDPR), and safeguarding) and processes are compliant with legal and regulatory requirements. Lead on contract negotiation and management, ensuring best value for services and effective supplier relationships. Ensure Aerospace Bristol s IT systems support operational efficiency. Ensure the visitor experience delivers the highest standards of customer service. Oversee training and development policy in key areas such as safeguarding, first aid, health and safety/risk, equality, and inclusion. Regularly review and develop the organisation s appraisal and personal development processes. Provide clear and effective leadership to managers, ensuring administration, finance, marketing, visitor experience, and commercial functions work together strategically. Foster high performance and an inclusive culture, supporting professional development and talent retention. Act as a key advisor to the Board, ensuring transparency and accountability in financial and operational decision-making. Prepare clear, data-driven reports on financial performance, operational efficiency, and strategic outcomes. Play an integral role within the management team to shape and develop the strategic plans for the charity, and be collectively responsible for their successful delivery. Deputise for the CEO during periods of absence and represent Aerospace Bristol at a range of partnership and networking events. Undertake any task that may be requested from time to time by the CEO or Board of Trustees, in line with the nature and scope of this post. Person Specification Extensive senior leadership experience in operational or corporate services, ideally with experience of the heritage, cultural, tourism or non-profit sector. Proven ability to build and lead multidisciplinary teams. Excellent stakeholder engagement capabilities, with the ability to build and maintain relationships across departments and with external partners. Significant experience and expertise in at least one of the following areas: Finance, Visitor Experience, Operations, Retail or Catering and Events. Strong financial and business management skills, including budgeting and governance. Ability to work at both a strategic and tactical level as needed in a small organisation. Deep understanding of governance, compliance, and accountability, including financial and regulatory standards. Commitment to heritage, public engagement, and community involvement. Highly organised and flexible in approach. Approachable, collaborative and supportive, with the ability to communicate effectively with people and lead teams across all areas of the museum. To apply for this role, please send your CV and a cover letter outlining why you would be suitable for the position. Shortlisted candidates will be invited to interview on 9 or 10 February. The interview process will include a structured Q&A, and candidates will also be asked to prepare a short presentation on What you would tackle first and how you would drive lasting change . This is an exciting opportunity to showcase both your strategic thinking and your ability to drive impact from day one. We are committed to creating an inclusive and diverse workplace. We welcome applications from people of all backgrounds and experiences and are proud to be an equal opportunities employer. If you require any reasonable adjustments during the recruitment process, please contact us and we will be happy to discuss your needs.
Description Legl is a fast-growing, B2B regtech/fintech platform with a mission to bring the legal industry into the 21st century. We're backed by some of the best venture investors in Europe (Series B) and we are scaling quickly on our next phase of growth. Our mission is to make legal services work better for law firms and their clients. Since launching just over 4 years ago, we're proud to partner with over 450 law firms, including 40 of the UK's top 200, and some of their regulated clients as well. The Legl team is agile, ambitious, and collaborative. We're not an environment that suits everyone - we thrive on breaking down problems to their essence, understanding the customer, making decisions quickly, and the mindset that every day matters. For the right individuals, this is an opportunity to thrive, be rewarded, and work on exciting, impactful projects alongside talented, like-minded people, while learning and developing at a fast pace. The Role We are recruiting for an ambitious and motivated Account Executive (BDM / AE) to super charge our next stage of growth. Enabling digital transformation and modernisation across law firms, you'll have ownership and autonomy across a full 360 sales role from prospecting and managing your pipeline, through to conducting product demos and closing deals. Proactively hunting new opportunities, you will act as Legl's representative across the market. Embedding continuous learning into the core of your sales methodology, an AE will unlock genuine challenges for law firms by clearly demonstrating Legl's values and cross-functionally collaborating with teams to surface an understanding of our clients problems. You will be responsible for: Managing End-To-End Sales Processes - driving new logo acquisition with full end-to-end exposure across the sales lifecycle from outreach to negotiation and close Articulate our Value Proposition - fully understand the complexity within the legal industry, and embed yourself as a fountain of knowledge for both Legl's products and the challenges facing law firms Pipeline & Forecasting - owning your own pipeline and forecasting, whilst understanding where to focus on closing opportunities and where to generate new business into your market About You: Successful Sales Record - delivering continued revenue & new account growth within a legal or legaltech environment Hunter Mentality - you constantly strive for more, challenging yourself and those around you to hunt for new opportunities Ambitious, Collaborative & Agile - naturally curious with a passion for delivering real change. Embodying Legl's values to drive our user base and enable transformation across the legal industry. Proactive Learner - always growing and passionate about discovering unique solutions and sales methodologies. Outcomes Driven - disciplined with your sales approach, with the ability to prioritise the most valuable opportunities What's in it for you We all share in Legl's success. Everyone at Legl receives a competitive salary & share options. £250 per year wellbeing budget to spend on anything which contributes to you being your best self Access to support sessions with a professional therapist £1,000 per year L&D budget to prioritise your continued development. We love to get together regularly: from Hackathons to Summer & Winter Parties An opportunity to join a well-funded, highly ambitious post-Series B startup Diversity At Legl, we believe that diversity drives innovation and success. We are committed to fostering an inclusive environment where everyone feels empowered to bring their authentic selves to work. By embracing diverse perspectives, backgrounds, and experiences, we strengthen our ability to deliver meaningful solutions. We actively encourage applications from individuals of underrepresented communities and are dedicated to creating a workplace where all voices are heard, valued, and respected.
Jan 09, 2026
Full time
Description Legl is a fast-growing, B2B regtech/fintech platform with a mission to bring the legal industry into the 21st century. We're backed by some of the best venture investors in Europe (Series B) and we are scaling quickly on our next phase of growth. Our mission is to make legal services work better for law firms and their clients. Since launching just over 4 years ago, we're proud to partner with over 450 law firms, including 40 of the UK's top 200, and some of their regulated clients as well. The Legl team is agile, ambitious, and collaborative. We're not an environment that suits everyone - we thrive on breaking down problems to their essence, understanding the customer, making decisions quickly, and the mindset that every day matters. For the right individuals, this is an opportunity to thrive, be rewarded, and work on exciting, impactful projects alongside talented, like-minded people, while learning and developing at a fast pace. The Role We are recruiting for an ambitious and motivated Account Executive (BDM / AE) to super charge our next stage of growth. Enabling digital transformation and modernisation across law firms, you'll have ownership and autonomy across a full 360 sales role from prospecting and managing your pipeline, through to conducting product demos and closing deals. Proactively hunting new opportunities, you will act as Legl's representative across the market. Embedding continuous learning into the core of your sales methodology, an AE will unlock genuine challenges for law firms by clearly demonstrating Legl's values and cross-functionally collaborating with teams to surface an understanding of our clients problems. You will be responsible for: Managing End-To-End Sales Processes - driving new logo acquisition with full end-to-end exposure across the sales lifecycle from outreach to negotiation and close Articulate our Value Proposition - fully understand the complexity within the legal industry, and embed yourself as a fountain of knowledge for both Legl's products and the challenges facing law firms Pipeline & Forecasting - owning your own pipeline and forecasting, whilst understanding where to focus on closing opportunities and where to generate new business into your market About You: Successful Sales Record - delivering continued revenue & new account growth within a legal or legaltech environment Hunter Mentality - you constantly strive for more, challenging yourself and those around you to hunt for new opportunities Ambitious, Collaborative & Agile - naturally curious with a passion for delivering real change. Embodying Legl's values to drive our user base and enable transformation across the legal industry. Proactive Learner - always growing and passionate about discovering unique solutions and sales methodologies. Outcomes Driven - disciplined with your sales approach, with the ability to prioritise the most valuable opportunities What's in it for you We all share in Legl's success. Everyone at Legl receives a competitive salary & share options. £250 per year wellbeing budget to spend on anything which contributes to you being your best self Access to support sessions with a professional therapist £1,000 per year L&D budget to prioritise your continued development. We love to get together regularly: from Hackathons to Summer & Winter Parties An opportunity to join a well-funded, highly ambitious post-Series B startup Diversity At Legl, we believe that diversity drives innovation and success. We are committed to fostering an inclusive environment where everyone feels empowered to bring their authentic selves to work. By embracing diverse perspectives, backgrounds, and experiences, we strengthen our ability to deliver meaningful solutions. We actively encourage applications from individuals of underrepresented communities and are dedicated to creating a workplace where all voices are heard, valued, and respected.
Director of Operations - Wealth page is loaded Director of Operations - Wealthlocations: Basildon, UKtime type: Full timeposted on: Posted Todayjob requisition id: R37756As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology. Job Description Job Title: Director of Operations Locations : London/Essex Hybrid Get To Know the Role We are seeking an experienced and strategic Director of Operations to lead the operational function of our wealth platform and complex wealth clients. This role is central to scaling operational infrastructure, enhancing client experience, and driving transformation across onboarding, custody, settlements, reporting, and regulatory compliance. You will oversee daily operations, lead cross-functional initiatives, and act as a senior stakeholder in shaping the Wealth platform's growth and resilience. Why You Will Love It Here! Flexibility : Hybrid Work Model & a Business Casual Dress Code, including jeans Your Future: Professional Development Reimbursement Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity Training: Hands-On, Team-Customized, including SS&C University Extra Perks: Discounts on fitness clubs, travel and more! What You Will Get to Do: Strategic Leadership Define and execute the operational strategy aligned with business growth and client needs Lead transformation initiatives to digitise and streamline operational workflows Act as a senior advisor to executive leadership on operational matters and client servicing models Client-Centric Operations Ensure seamless onboarding, account setup, and ongoing servicing Manage bespoke client structures including multi-jurisdictional accounts, trusts, and alternative assets Platform & Process Oversight Partner with product and technology teams to enhance platform capabilities and scalability Ensure operational readiness for new product launches / new clients Risk, Controls & Compliance Maintain robust control frameworks to mitigate operational, regulatory, and reputational risks. Ensure compliance with FCA, MiFID II, FATCA, and other relevant regulations. Lead operational audits, regulatory reviews, and internal assessments. Team Leadership & Development Build and lead a high-performing operations team Foster a culture of accountability, service excellence, and continuous improvement Manage resource planning, succession, and talent development Stakeholder Engagement Serve as a senior point of contact for internal stakeholders, clients, custodians, and vendors Provide clear and timely communication on operational performance, risks, and initiatives Represent operations in governance forums and strategic planning sessions Additionally Comply with the regulatory regime and all relevant FCA regulations to ensure compliance and fair outcomes for clients and investors Maintain a client and customer centric approach with "doing things right" and "Treating Customers Fairly" at the heart of all you do Be open and transparent with clients, employees, industry bodies and regulators Keep knowledge up to date on relevant industry changes and developments Observe proper standards of market, business and personal conduct, demonstrating integrity in the execution of dutiesBehave to a high personal standard in line with SS&C's Code of Conduct and Ethics and also the FCA conduct rules: You must act with integrity You must act with due care , skill and diligence You must be open and cooperative with the FCA, the PRA and other regulators You must pay due regard to the interests of customers and treat them fairly You must observe proper standards of market conduct What You Will Bring: Extensive knowledge and understanding of industry products, characteristics and application of wealth solutions. Strong analytical skills and ability to interpret data, document findings and suggest solutions. Subject matter expert in operational processes. Track record of evaluating organisational needs and pioneering the development of technical solutions. Works collaboratively as part of team and ability to utilise strengths of others to accomplish objectives. Ability to define procedures and standards and document accordingly. Change management experience with system design and integration. Strong communication skills, written and verbal, at all levels. Flexibility and adaptability combined with a positive "can do" attitude.Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.
Jan 09, 2026
Full time
Director of Operations - Wealth page is loaded Director of Operations - Wealthlocations: Basildon, UKtime type: Full timeposted on: Posted Todayjob requisition id: R37756As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology. Job Description Job Title: Director of Operations Locations : London/Essex Hybrid Get To Know the Role We are seeking an experienced and strategic Director of Operations to lead the operational function of our wealth platform and complex wealth clients. This role is central to scaling operational infrastructure, enhancing client experience, and driving transformation across onboarding, custody, settlements, reporting, and regulatory compliance. You will oversee daily operations, lead cross-functional initiatives, and act as a senior stakeholder in shaping the Wealth platform's growth and resilience. Why You Will Love It Here! Flexibility : Hybrid Work Model & a Business Casual Dress Code, including jeans Your Future: Professional Development Reimbursement Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity Training: Hands-On, Team-Customized, including SS&C University Extra Perks: Discounts on fitness clubs, travel and more! What You Will Get to Do: Strategic Leadership Define and execute the operational strategy aligned with business growth and client needs Lead transformation initiatives to digitise and streamline operational workflows Act as a senior advisor to executive leadership on operational matters and client servicing models Client-Centric Operations Ensure seamless onboarding, account setup, and ongoing servicing Manage bespoke client structures including multi-jurisdictional accounts, trusts, and alternative assets Platform & Process Oversight Partner with product and technology teams to enhance platform capabilities and scalability Ensure operational readiness for new product launches / new clients Risk, Controls & Compliance Maintain robust control frameworks to mitigate operational, regulatory, and reputational risks. Ensure compliance with FCA, MiFID II, FATCA, and other relevant regulations. Lead operational audits, regulatory reviews, and internal assessments. Team Leadership & Development Build and lead a high-performing operations team Foster a culture of accountability, service excellence, and continuous improvement Manage resource planning, succession, and talent development Stakeholder Engagement Serve as a senior point of contact for internal stakeholders, clients, custodians, and vendors Provide clear and timely communication on operational performance, risks, and initiatives Represent operations in governance forums and strategic planning sessions Additionally Comply with the regulatory regime and all relevant FCA regulations to ensure compliance and fair outcomes for clients and investors Maintain a client and customer centric approach with "doing things right" and "Treating Customers Fairly" at the heart of all you do Be open and transparent with clients, employees, industry bodies and regulators Keep knowledge up to date on relevant industry changes and developments Observe proper standards of market, business and personal conduct, demonstrating integrity in the execution of dutiesBehave to a high personal standard in line with SS&C's Code of Conduct and Ethics and also the FCA conduct rules: You must act with integrity You must act with due care , skill and diligence You must be open and cooperative with the FCA, the PRA and other regulators You must pay due regard to the interests of customers and treat them fairly You must observe proper standards of market conduct What You Will Bring: Extensive knowledge and understanding of industry products, characteristics and application of wealth solutions. Strong analytical skills and ability to interpret data, document findings and suggest solutions. Subject matter expert in operational processes. Track record of evaluating organisational needs and pioneering the development of technical solutions. Works collaboratively as part of team and ability to utilise strengths of others to accomplish objectives. Ability to define procedures and standards and document accordingly. Change management experience with system design and integration. Strong communication skills, written and verbal, at all levels. Flexibility and adaptability combined with a positive "can do" attitude.Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.
Financial Management Program - Rotational in the UK Location: Leicester, LEC, GB, LE49JD Business Unit: Nul Job Description AMETEK believes in developing its leaders from within. As a Financial Management Associate, you will be part of a small and select group of college students chosen each year. This program is open to Winter 2025 or Spring 2026 and/or individuals with under 2 years of professional experience in Accounting or Finance. During the 3-year program, you will relocate to another domestic business location at the start of each rotation which will start each year in July. Personalized Attention and Experiences to Advance Your Career Individual Development Plan - to thoughtfully track your career decisions. Personal Mentor - single contact to provide you with guidance and advice throughout the 3 year program. Networking Opportunities - periodic events for you to build relationships with other rotational program participants and AMETEK colleagues. Educational Sessions - to be delivered by AMETEK executives and outside speakers to impart knowledge of the company and management best practices. Paid Relocation - financial assistance for each geographic move through the program and beyond. Global Operations - a working visit to at least one AMETEK facility outside of the United States. Competitive Benefits - health, retirement, tuition reimbursement, paid holidays. Rotational Developmental Assignments You will participate in three, 1 year rotational assignments with different U.K. based AMETEK businesses. These experiences are designed to prepare you to become a financial leader and business partner in our organization. Requirements Bachelor's degree in Accounting or Finance Minimum 2:1 degree classification Flexible and adaptable to new situations Inquisitive nature and a passion for solving problems Ability to work both independently and as a team contributor Ability to relocate for expanded career opportunities About AMETEK AMETEK, Inc. is a leading global provider of industrial technology solutions serving a diverse set of attractive niche markets with annual sales over $7.0 billion. AMETEK is committed to making a safer, sustainable, and more productive world a reality. We use differentiated technology solutions to solve our customers' most complex challenges. We employ 21,000 colleagues, in 35 countries, that are grounded by our core values: Ethics and Integrity, Respect for the Individual, Inclusion, Teamwork, and Social Responsibility. AMETEK (NYSE:AME) is a component of the S&P 500. Visit for more information.
Jan 09, 2026
Full time
Financial Management Program - Rotational in the UK Location: Leicester, LEC, GB, LE49JD Business Unit: Nul Job Description AMETEK believes in developing its leaders from within. As a Financial Management Associate, you will be part of a small and select group of college students chosen each year. This program is open to Winter 2025 or Spring 2026 and/or individuals with under 2 years of professional experience in Accounting or Finance. During the 3-year program, you will relocate to another domestic business location at the start of each rotation which will start each year in July. Personalized Attention and Experiences to Advance Your Career Individual Development Plan - to thoughtfully track your career decisions. Personal Mentor - single contact to provide you with guidance and advice throughout the 3 year program. Networking Opportunities - periodic events for you to build relationships with other rotational program participants and AMETEK colleagues. Educational Sessions - to be delivered by AMETEK executives and outside speakers to impart knowledge of the company and management best practices. Paid Relocation - financial assistance for each geographic move through the program and beyond. Global Operations - a working visit to at least one AMETEK facility outside of the United States. Competitive Benefits - health, retirement, tuition reimbursement, paid holidays. Rotational Developmental Assignments You will participate in three, 1 year rotational assignments with different U.K. based AMETEK businesses. These experiences are designed to prepare you to become a financial leader and business partner in our organization. Requirements Bachelor's degree in Accounting or Finance Minimum 2:1 degree classification Flexible and adaptable to new situations Inquisitive nature and a passion for solving problems Ability to work both independently and as a team contributor Ability to relocate for expanded career opportunities About AMETEK AMETEK, Inc. is a leading global provider of industrial technology solutions serving a diverse set of attractive niche markets with annual sales over $7.0 billion. AMETEK is committed to making a safer, sustainable, and more productive world a reality. We use differentiated technology solutions to solve our customers' most complex challenges. We employ 21,000 colleagues, in 35 countries, that are grounded by our core values: Ethics and Integrity, Respect for the Individual, Inclusion, Teamwork, and Social Responsibility. AMETEK (NYSE:AME) is a component of the S&P 500. Visit for more information.
This Sales Account Executive position is a challenging and complex office based role, providing regular contact with customers and other functions, to ensure all our customers receive an excellent level of service. The successful applicant will need to be a highly motivated individual with exceptional administration skills. This position would be suited to someone with experience in a sales admini click apply for full job details
Jan 09, 2026
Full time
This Sales Account Executive position is a challenging and complex office based role, providing regular contact with customers and other functions, to ensure all our customers receive an excellent level of service. The successful applicant will need to be a highly motivated individual with exceptional administration skills. This position would be suited to someone with experience in a sales admini click apply for full job details
New Sales role is available selling UK Express parcels across the South Yorkshire area of Sheffield, Rotherham, Barnsley, Doncaster and Chesterfield The role is to achieve targets set for sales revenue on parcels, sales activity, profitability and product mix at the Sales Executives designated location and in line with our clients expectations and performance targets. Salary of 40,000 to 45,000 plus car/allowance nd generous commission with an annual target of circa 450,000 Key Responsibilities: Parcel & Revenue Generation : - Find new sales opportunities through cold calling, networking, driver referrals. - Carry out scheduled visits to decision makers in prospect companies. Using learned skills and personal knowledge and experience. - Negotiate terms, pricing ad conditions to deals whilst ensuring healthy margin and profile mix. - Achieve or exceed monthly sales targets. Relationship Building - Build and Maintain strong relationships with Key decision makers helping to foster repeat business and referrals. - Attend industry events, conference s and networking opportunities Reporting & Performance Tracking - Keep all customer records up-to-date within Salesforce CRM. - Regularly assess and report on pipeline progress and revenue forecasts. - Regularly assess and report on sales activity & conversion rates to identify areas of opportunity. - Attend any meetings or training courses as required by the Company. - Ensure all areas have been met in order for the account to be handed over to a Account Managers providing feedback to ensure success of the account. - To maintain a liaison with operational management and customer services departments with regard to customer service issues. Ensure at risk accounts brought on by yourself - Sales Executives are to ensure weekly activity is in line with the activity targets as outlined on the weekly sales report. You will participate in the weekly/Daily briefings. Your weekly forecast must be updated weekly. - Ensure that all account opening procedures are adhered to - Attend sales / ops meetings as required. - Attend any sales team meetings and other similar meetings as may be dictated by the needs of the business. Attend as required review meetings and present on activity, prospects, results and profitability for your sales territory Person Specification Education / Qualification / Certification Requirements: - Educated to GCSE standard of equivalent - Full UK driving licence Experience, Knowledge and Skills: - Experience in a similar role, specifically regarding to account management and new business sales - More than 2 years' experience - Experience of working within the parcel delivery sector, eCommerce delivery, Samday or Pallet Distribution is essential
Jan 09, 2026
Full time
New Sales role is available selling UK Express parcels across the South Yorkshire area of Sheffield, Rotherham, Barnsley, Doncaster and Chesterfield The role is to achieve targets set for sales revenue on parcels, sales activity, profitability and product mix at the Sales Executives designated location and in line with our clients expectations and performance targets. Salary of 40,000 to 45,000 plus car/allowance nd generous commission with an annual target of circa 450,000 Key Responsibilities: Parcel & Revenue Generation : - Find new sales opportunities through cold calling, networking, driver referrals. - Carry out scheduled visits to decision makers in prospect companies. Using learned skills and personal knowledge and experience. - Negotiate terms, pricing ad conditions to deals whilst ensuring healthy margin and profile mix. - Achieve or exceed monthly sales targets. Relationship Building - Build and Maintain strong relationships with Key decision makers helping to foster repeat business and referrals. - Attend industry events, conference s and networking opportunities Reporting & Performance Tracking - Keep all customer records up-to-date within Salesforce CRM. - Regularly assess and report on pipeline progress and revenue forecasts. - Regularly assess and report on sales activity & conversion rates to identify areas of opportunity. - Attend any meetings or training courses as required by the Company. - Ensure all areas have been met in order for the account to be handed over to a Account Managers providing feedback to ensure success of the account. - To maintain a liaison with operational management and customer services departments with regard to customer service issues. Ensure at risk accounts brought on by yourself - Sales Executives are to ensure weekly activity is in line with the activity targets as outlined on the weekly sales report. You will participate in the weekly/Daily briefings. Your weekly forecast must be updated weekly. - Ensure that all account opening procedures are adhered to - Attend sales / ops meetings as required. - Attend any sales team meetings and other similar meetings as may be dictated by the needs of the business. Attend as required review meetings and present on activity, prospects, results and profitability for your sales territory Person Specification Education / Qualification / Certification Requirements: - Educated to GCSE standard of equivalent - Full UK driving licence Experience, Knowledge and Skills: - Experience in a similar role, specifically regarding to account management and new business sales - More than 2 years' experience - Experience of working within the parcel delivery sector, eCommerce delivery, Samday or Pallet Distribution is essential
Risk Reporting Lead page is loaded Risk Reporting Leadlocations: London, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: 5We're the world's leading provider of secure financial messaging services, headquartered in Belgium. We are the way the world moves value - across borders, through cities and overseas. No other organisation can address the scale, precision, pace and trust that this demands, and we're proud to support the global economy.We're unique too. We were established to find a better way for the global financial community to move value - a reliable, safe and secure approach that the community can trust, completely. We're always striving to be better and are constantly evolving in an ever-changing landscape, without undermining that trust. Five decades on, our vibrant community reflects the complexity and diversity of the financial ecosystem. We innovate diligently, test exhaustively, then implement fast. In a connected and exciting era, our mission has never been more relevant. Swift now has a presence in 200+ countries and legal territories to serve a community of more than 12,000 banks and financial institutions. Key responsibilities Prepare risk-based reports for first line as required (monthly, quarterly, etc) using existing templates and reporting methodology; identify key messages and prepare clear data and supporting narrative. Manage timely data extraction, including inputs from other areas of the business when required. Collate and analyse the data to provide insights to recipients. Prepare drafts of risk reports that ultimately support business decisions at many levels (Board, Executive, Lead, etc). Participate in the preparation of presentations, including Board, Executive, etc. When data will be shared externally abide by Policies to ensure it is appropraitely shared and labelled. Identify and communicate issues that arise during reporting, with a view to lead the continuous improvement of Risk Reporting. Coordinate the end to end reporting cycles of Risk Department activity in areas such as Extreme Risk, Emerging Risk and Top Risk. Develop and maintain working knowledge and understanding of key business drivers and strategy. As a people manager, oversee the work of your direct report(s) and review for quality, timeliness, accuracy. Competency profile Takes Accountability for Delivering Results Decides on and pursues the best course of action to deliver results following in-depth analyses of relevant issues and conflicting factors and after assessing foreseeable risks; follows through to ensure delivery and closure or escalates as needed. Demonstrates Operational Excellence Sets clear standards for quality of work; adheres to/encourages a continuous improvement mindset; suggests improvements to procedures, standards and policies to ensure operational success in terms of security, availability, reliability and customer satisfaction Expands knowledge Continually extends specialist knowledge as a means of anticipating and preparing for changes in the business; uses a variety of methods and opportunities to learn and to exchange knowledge; encourages and facilitates development of others. Bus Understanding and Commercial Sense Applies understanding of how own division adds value to the business; uses knowledge of financial and business principles to deliver cost-effective solutions; adapts quickly to changes in the market, the industry and the organisation while upholding standards. Builds and reinforces cust relationships Strengthens relationships by taking every opportunity to listen and respond to customers and adapt solutions to meet their needs; demonstrates and encourages customer focus in all relationships and activities. L eads with a team focus Initiates effective co-operation and team working with others; provides support to new team members; appreciates style and background differences; demonstrates commitment to SWIFT values. Communicates effectively Communicates effectively across a wide range of practical or theoretical issues ; modifies communication style to optimise understanding by others; clarifies applicable goals, objectives and business situations; acknowledges and respects other views. What we offer We give you the freedom to be yourself. We are creating an environment of unique individuals - like you - with different perspectives on the financial industry and the world. A diverse and inclusive environment in which everyone's voice counts and where you can reach your full potential. If you believe you require a reasonable accommodation to participate in the job application or interview process, please contact us to request accommodation. Swift doesn't stand still. We are constantly evolving and tirelessly innovating. Working at the intersection of finance and technology is a very exciting place to be right now.Swift is transforming cross-border payments, making them faster and more transparent than ever before. We are the way the world moves value - every instant of every day, in almost every country.We are proud that what we do has a critical impact on the global financial community and touches almost every aspect of the financial world. So, what you do at Swift has real impact too - an impact that matters every day. Which is why you matter to us.Joining Swift gives you unparalleled exposure to knowledge, expertise and technologies. If you have what it takes, you'll be able to take on different career paths and have the opportunity to work in teams, departments and disciplines in countries around the world.Swift is unique. There is no other organisation like ours in the world driving the long-term future of the financial ecosystem. You'll be surrounded by bright, customer-focused and intellectually curious people in a collaborative, friendly, open and inclusive environment.At Swift we are trusted every instant. Everything we do has an impact that matters. And as a member of our team, you are trusted to make your impact every day. Job Alertan account and register for a Job Alert and we will let you know when new jobs matching your career interests become available.
Jan 09, 2026
Full time
Risk Reporting Lead page is loaded Risk Reporting Leadlocations: London, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: 5We're the world's leading provider of secure financial messaging services, headquartered in Belgium. We are the way the world moves value - across borders, through cities and overseas. No other organisation can address the scale, precision, pace and trust that this demands, and we're proud to support the global economy.We're unique too. We were established to find a better way for the global financial community to move value - a reliable, safe and secure approach that the community can trust, completely. We're always striving to be better and are constantly evolving in an ever-changing landscape, without undermining that trust. Five decades on, our vibrant community reflects the complexity and diversity of the financial ecosystem. We innovate diligently, test exhaustively, then implement fast. In a connected and exciting era, our mission has never been more relevant. Swift now has a presence in 200+ countries and legal territories to serve a community of more than 12,000 banks and financial institutions. Key responsibilities Prepare risk-based reports for first line as required (monthly, quarterly, etc) using existing templates and reporting methodology; identify key messages and prepare clear data and supporting narrative. Manage timely data extraction, including inputs from other areas of the business when required. Collate and analyse the data to provide insights to recipients. Prepare drafts of risk reports that ultimately support business decisions at many levels (Board, Executive, Lead, etc). Participate in the preparation of presentations, including Board, Executive, etc. When data will be shared externally abide by Policies to ensure it is appropraitely shared and labelled. Identify and communicate issues that arise during reporting, with a view to lead the continuous improvement of Risk Reporting. Coordinate the end to end reporting cycles of Risk Department activity in areas such as Extreme Risk, Emerging Risk and Top Risk. Develop and maintain working knowledge and understanding of key business drivers and strategy. As a people manager, oversee the work of your direct report(s) and review for quality, timeliness, accuracy. Competency profile Takes Accountability for Delivering Results Decides on and pursues the best course of action to deliver results following in-depth analyses of relevant issues and conflicting factors and after assessing foreseeable risks; follows through to ensure delivery and closure or escalates as needed. Demonstrates Operational Excellence Sets clear standards for quality of work; adheres to/encourages a continuous improvement mindset; suggests improvements to procedures, standards and policies to ensure operational success in terms of security, availability, reliability and customer satisfaction Expands knowledge Continually extends specialist knowledge as a means of anticipating and preparing for changes in the business; uses a variety of methods and opportunities to learn and to exchange knowledge; encourages and facilitates development of others. Bus Understanding and Commercial Sense Applies understanding of how own division adds value to the business; uses knowledge of financial and business principles to deliver cost-effective solutions; adapts quickly to changes in the market, the industry and the organisation while upholding standards. Builds and reinforces cust relationships Strengthens relationships by taking every opportunity to listen and respond to customers and adapt solutions to meet their needs; demonstrates and encourages customer focus in all relationships and activities. L eads with a team focus Initiates effective co-operation and team working with others; provides support to new team members; appreciates style and background differences; demonstrates commitment to SWIFT values. Communicates effectively Communicates effectively across a wide range of practical or theoretical issues ; modifies communication style to optimise understanding by others; clarifies applicable goals, objectives and business situations; acknowledges and respects other views. What we offer We give you the freedom to be yourself. We are creating an environment of unique individuals - like you - with different perspectives on the financial industry and the world. A diverse and inclusive environment in which everyone's voice counts and where you can reach your full potential. If you believe you require a reasonable accommodation to participate in the job application or interview process, please contact us to request accommodation. Swift doesn't stand still. We are constantly evolving and tirelessly innovating. Working at the intersection of finance and technology is a very exciting place to be right now.Swift is transforming cross-border payments, making them faster and more transparent than ever before. We are the way the world moves value - every instant of every day, in almost every country.We are proud that what we do has a critical impact on the global financial community and touches almost every aspect of the financial world. So, what you do at Swift has real impact too - an impact that matters every day. Which is why you matter to us.Joining Swift gives you unparalleled exposure to knowledge, expertise and technologies. If you have what it takes, you'll be able to take on different career paths and have the opportunity to work in teams, departments and disciplines in countries around the world.Swift is unique. There is no other organisation like ours in the world driving the long-term future of the financial ecosystem. You'll be surrounded by bright, customer-focused and intellectually curious people in a collaborative, friendly, open and inclusive environment.At Swift we are trusted every instant. Everything we do has an impact that matters. And as a member of our team, you are trusted to make your impact every day. Job Alertan account and register for a Job Alert and we will let you know when new jobs matching your career interests become available.
Principal Product Manager - Insurance and Asset Owners EMEA page is loaded Principal Product Manager - Insurance and Asset Owners EMEAlocations: London Officetime type: Full timeposted on: Posted Yesterdayjob requisition id: R11184We are seeking an Insurance and Asset Owner Product Leader for EMEA, who can establish a strategy and execute to drive growth in our core middle and back-office market ranging from Insurance to Pensions and Corporates. As a Product Lead, you will also play a critical role in scaling our products to address the needs of key industries and asset classes.This is an exceptional opportunity for a seasoned professional with experience building financial technology software who wishes to be a business and product leader alike. You will partner very closely with the Sales, Client Services and Operations leaders in EMEA to drive revenue growth and unit economics, support client success with increasing NPS/CSAT. You will also implement the high-level road map of new and existing product lines by collaborating with functional product leaders while also driving the EMEA specific product strategy.You will report to the Global Head of Product for Insurance and Asset Owners and will be responsible for identifying market opportunities, developing product strategy to address those opportunities, executing on product roadmap and supporting go-to-market (GTM) motions. Responsibilities: Conduct market analysis across front, middle and back-office (FBO) applications. Collaborate with sales and CS leaders to build a consensus on the market opportunity, competitive landscape, alternatives, and barriers to CW solutions adoption in the market. Assess Clearwater products fit by market and client segments and build a clear and differentiated product strategy with investment needs and growth projections. Document replacement grade functionality requirements. Build trust and confidence with current and prospective Customers. Be the voice of the customer and ensure there is alignment of asks from the customer with items on the roadmap. Develop a comprehensive EMEA product strategy and roadmap that is validated with clients and aligned with current CW functional product capabilities. Collaborate closely with engineering, marketing, sales and client delivery leaders to bring products to life that are intuitive, scalable Oversee execution of the roadmap by PMs and deliver concrete "wins" with each release. Drive thought leadership, champion product direction internally with senior leadership team, and externally to customers, analysts, and media. When needed, dive into details and write compelling product requirements documentation that meet customer demands in the market. Cultivate relationships with key strategic clients across multiple geographies, support executive forums, and help develop future revenue opportunities. Participate in Quarterly Business Review with senior leadership to monitor revenue, key business metrics and trends, manage budgets, and ensure product investments align with growth targets and customer needs. Partner laterally across the organization, establish and maintain outstanding communication, and build/maintain collaborative relationships at all levels. Stay abreast of competitive and market dynamics and apply insights to the CW product strategy and execution. Build and mentor a diverse, high-performing team if product managers focused on outcomes and excellence. What we look for: At least 15 years of experience in Investment management technologies and operations either at Insurance/Asset owner firm or technology provider, with a minimum of 5 years in leading a product. Experience as a practitioner or product creator for the business processes in multiple of these areas: investment accounting, regulatory reporting, compliance, performance attribution and risk analytics, trade operations, client reporting/EDM, EMEA specific asset pricing and valuations. Defendable opinion into the current EMEA investment management market such as growth areas, buyer, competition, budgets and client business drivers. You may be asked to present. Demonstrated ability to build new SaaS products and build a product business with revenues and growth. Deep familiarity with modern data, analytics, and trading technologies from data integration, and investment management systems landscape to front end reporting. Deep domain expertise in investment management, particularly in investment accounting, regulatory reporting, valuations, risk/performance and related areas Proven ability to manage complex programs, including execution, implementation, and influencing skills. Excellent communication and presentation skills, commitment to delivering superior internal and external customer experience. Bachelor's degree in finance, accounting, business, computer science, or other relevant technical discipline. Willingness to travel 25%-50% of the time across EMEA. Preferred Qualifications: CA/CPA or related certifications or an MBA from a top university Location: London Conversational knowledge of French or German What we offer: Business casual atmosphere Team focused culture that promotes innovation and ownership Access cutting edge investment reporting technology and expertise RSUs as well as employee stock purchase plan (discounted shares) Private medical and dental insurance Various social and volunteering opportunities, including volunteer time off to give back to the community Defined and undefined career pathways allowing you to grow your own way Work from anywhere 3 weeks out of the year An opportunity to revolutionize the investment industryStudies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with the job description, we encourage you to still apply! You may be just what we're looking for.
Jan 09, 2026
Full time
Principal Product Manager - Insurance and Asset Owners EMEA page is loaded Principal Product Manager - Insurance and Asset Owners EMEAlocations: London Officetime type: Full timeposted on: Posted Yesterdayjob requisition id: R11184We are seeking an Insurance and Asset Owner Product Leader for EMEA, who can establish a strategy and execute to drive growth in our core middle and back-office market ranging from Insurance to Pensions and Corporates. As a Product Lead, you will also play a critical role in scaling our products to address the needs of key industries and asset classes.This is an exceptional opportunity for a seasoned professional with experience building financial technology software who wishes to be a business and product leader alike. You will partner very closely with the Sales, Client Services and Operations leaders in EMEA to drive revenue growth and unit economics, support client success with increasing NPS/CSAT. You will also implement the high-level road map of new and existing product lines by collaborating with functional product leaders while also driving the EMEA specific product strategy.You will report to the Global Head of Product for Insurance and Asset Owners and will be responsible for identifying market opportunities, developing product strategy to address those opportunities, executing on product roadmap and supporting go-to-market (GTM) motions. Responsibilities: Conduct market analysis across front, middle and back-office (FBO) applications. Collaborate with sales and CS leaders to build a consensus on the market opportunity, competitive landscape, alternatives, and barriers to CW solutions adoption in the market. Assess Clearwater products fit by market and client segments and build a clear and differentiated product strategy with investment needs and growth projections. Document replacement grade functionality requirements. Build trust and confidence with current and prospective Customers. Be the voice of the customer and ensure there is alignment of asks from the customer with items on the roadmap. Develop a comprehensive EMEA product strategy and roadmap that is validated with clients and aligned with current CW functional product capabilities. Collaborate closely with engineering, marketing, sales and client delivery leaders to bring products to life that are intuitive, scalable Oversee execution of the roadmap by PMs and deliver concrete "wins" with each release. Drive thought leadership, champion product direction internally with senior leadership team, and externally to customers, analysts, and media. When needed, dive into details and write compelling product requirements documentation that meet customer demands in the market. Cultivate relationships with key strategic clients across multiple geographies, support executive forums, and help develop future revenue opportunities. Participate in Quarterly Business Review with senior leadership to monitor revenue, key business metrics and trends, manage budgets, and ensure product investments align with growth targets and customer needs. Partner laterally across the organization, establish and maintain outstanding communication, and build/maintain collaborative relationships at all levels. Stay abreast of competitive and market dynamics and apply insights to the CW product strategy and execution. Build and mentor a diverse, high-performing team if product managers focused on outcomes and excellence. What we look for: At least 15 years of experience in Investment management technologies and operations either at Insurance/Asset owner firm or technology provider, with a minimum of 5 years in leading a product. Experience as a practitioner or product creator for the business processes in multiple of these areas: investment accounting, regulatory reporting, compliance, performance attribution and risk analytics, trade operations, client reporting/EDM, EMEA specific asset pricing and valuations. Defendable opinion into the current EMEA investment management market such as growth areas, buyer, competition, budgets and client business drivers. You may be asked to present. Demonstrated ability to build new SaaS products and build a product business with revenues and growth. Deep familiarity with modern data, analytics, and trading technologies from data integration, and investment management systems landscape to front end reporting. Deep domain expertise in investment management, particularly in investment accounting, regulatory reporting, valuations, risk/performance and related areas Proven ability to manage complex programs, including execution, implementation, and influencing skills. Excellent communication and presentation skills, commitment to delivering superior internal and external customer experience. Bachelor's degree in finance, accounting, business, computer science, or other relevant technical discipline. Willingness to travel 25%-50% of the time across EMEA. Preferred Qualifications: CA/CPA or related certifications or an MBA from a top university Location: London Conversational knowledge of French or German What we offer: Business casual atmosphere Team focused culture that promotes innovation and ownership Access cutting edge investment reporting technology and expertise RSUs as well as employee stock purchase plan (discounted shares) Private medical and dental insurance Various social and volunteering opportunities, including volunteer time off to give back to the community Defined and undefined career pathways allowing you to grow your own way Work from anywhere 3 weeks out of the year An opportunity to revolutionize the investment industryStudies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with the job description, we encourage you to still apply! You may be just what we're looking for.
At Moody's, we unite the brightest minds to turn today's risks into tomorrow's opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are-with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody's is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we're advancing AI to move from insight to action-enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence. If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. Skills and Competencies 6-10 years of progressive experience in finance business partnering, Strong analytical and problem-solving skills Proven ability to partner with senior stakeholders and influence cross-functional decisions Excellent communication skills, able to simplify complex financial concepts for non-finance audiences Sound judgement and ownership: Demonstrates reliability and strong decision-making, taking initiative and moving work forward with minimal direction while knowing when to elevate or seek input. Demonstrates flexibility with last minute changes in commitments, deadlines, and meeting attendance Experience in budgeting, forecasting, management reporting, and performance analysis Experience in SaaS, data, analytics, or technology-driven businesses (preferred) Demonstrated proficiency in artificial intelligence concepts, with hands on experience using AI tools to streamline workflows and enhance operational efficiency. Proven ability to implement AI powered solutions to solve business challenges. Demonstrates a growing awareness of AI risk management and a commitment to responsible and ethical AI use. Education Bachelor's degree in Finance, Accounting, Economics, or a related field; Responsibilities The AVP, Finance Business Partner will serve as a strategic advisor to senior business leaders, driving financial clarity, operational discipline, and data driven decision making. This role partners closely with functional and segment leadership to shape plans, optimize performance, and ensure resources are aligned to strategic priorities. Serve as the primary finance partner to assigned business units, providing insights, analysis, and recommendations to support strategic and operational decisions Translate financial results into clear, actionable narratives that guide business performance and resource allocation Partner with leadership to develop business cases, evaluate investment opportunities, and model financial implications of strategic initiatives Lead monthly and quarterly performance reviews, ensuring leaders understand drivers of variances, risks, and opportunities Deliver high quality reporting and forward looking insights tailored to business needs Own the budgeting and forecasting cycles for partner areas, aligning inputs, challenging assumptions, and ensuring accuracy and consistency Build trusted relationships with senior leaders, acting as an advisor who brings financial discipline and strategic perspective Strengthen processes, improve data quality, and identify opportunities for automation and efficiency Drive continuous improvement across planning, forecasting, and performance measurement Create executive presentations used for business updates to both the senior management team and key business partners across MCO About the team The MA Business Finance team plays a crucial role in bridging the gap between finance and business operations within an organization, including strategic planning, providing financial insights and analysis to support decision making, and fostering a collaborative environment among departments Moody's is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law. Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody's Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.
Jan 09, 2026
Full time
At Moody's, we unite the brightest minds to turn today's risks into tomorrow's opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are-with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody's is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we're advancing AI to move from insight to action-enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence. If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. Skills and Competencies 6-10 years of progressive experience in finance business partnering, Strong analytical and problem-solving skills Proven ability to partner with senior stakeholders and influence cross-functional decisions Excellent communication skills, able to simplify complex financial concepts for non-finance audiences Sound judgement and ownership: Demonstrates reliability and strong decision-making, taking initiative and moving work forward with minimal direction while knowing when to elevate or seek input. Demonstrates flexibility with last minute changes in commitments, deadlines, and meeting attendance Experience in budgeting, forecasting, management reporting, and performance analysis Experience in SaaS, data, analytics, or technology-driven businesses (preferred) Demonstrated proficiency in artificial intelligence concepts, with hands on experience using AI tools to streamline workflows and enhance operational efficiency. Proven ability to implement AI powered solutions to solve business challenges. Demonstrates a growing awareness of AI risk management and a commitment to responsible and ethical AI use. Education Bachelor's degree in Finance, Accounting, Economics, or a related field; Responsibilities The AVP, Finance Business Partner will serve as a strategic advisor to senior business leaders, driving financial clarity, operational discipline, and data driven decision making. This role partners closely with functional and segment leadership to shape plans, optimize performance, and ensure resources are aligned to strategic priorities. Serve as the primary finance partner to assigned business units, providing insights, analysis, and recommendations to support strategic and operational decisions Translate financial results into clear, actionable narratives that guide business performance and resource allocation Partner with leadership to develop business cases, evaluate investment opportunities, and model financial implications of strategic initiatives Lead monthly and quarterly performance reviews, ensuring leaders understand drivers of variances, risks, and opportunities Deliver high quality reporting and forward looking insights tailored to business needs Own the budgeting and forecasting cycles for partner areas, aligning inputs, challenging assumptions, and ensuring accuracy and consistency Build trusted relationships with senior leaders, acting as an advisor who brings financial discipline and strategic perspective Strengthen processes, improve data quality, and identify opportunities for automation and efficiency Drive continuous improvement across planning, forecasting, and performance measurement Create executive presentations used for business updates to both the senior management team and key business partners across MCO About the team The MA Business Finance team plays a crucial role in bridging the gap between finance and business operations within an organization, including strategic planning, providing financial insights and analysis to support decision making, and fostering a collaborative environment among departments Moody's is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law. Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody's Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.
Cigna Health and Life Insurance Company
City, Glasgow
Cigna is seeking a talented Broker Sales Executive to join our team and play a pivotal role in expanding our network of global brokers. In this exciting role, you'll be the driving force behind promoting and delivering Cigna's innovative products to a diverse clientele.This role will involve relationship building, account management, and engaging in business-to-business (B2B) telephony sales to drive growth and ensure broker satisfaction. - Develop and maintain strong relationships with global brokers to understand their needs and enhance their ability to sell our products. product knowledge and - Conduct outbound telephony sales calls to brokers, facilitating their ability to convey our product benefits effectively to clients. SKILLS AND KNOWLEDGE NEEDED: Demonstrated ability to develop and maintain strong, productive relationships with global partners, understanding their needs and fostering collaborative success.Experience in managing accounts, providing consistent communication on product updates, company initiatives, and industry trends, ensuring client satisfaction and growth. Ability to conduct impactful outbound telephony sales calls, clearly articulating product benefits and facilitating client understanding and engagement.Capacity to promptly address partner queries, provide effective solutions, and ensure a seamless experience. Ability to work closely with internal teams (marketing, product development, customer support) to ensure comprehensive partner support and facilitate efficient communication.Proven ability to act as a liaison between partners and internal departments, ensuring smooth communication and efficient issue resolution. WHAT WE OFFER: Role shift and working hours - May require some flexibility but essentially 9am - 5pm
Jan 09, 2026
Full time
Cigna is seeking a talented Broker Sales Executive to join our team and play a pivotal role in expanding our network of global brokers. In this exciting role, you'll be the driving force behind promoting and delivering Cigna's innovative products to a diverse clientele.This role will involve relationship building, account management, and engaging in business-to-business (B2B) telephony sales to drive growth and ensure broker satisfaction. - Develop and maintain strong relationships with global brokers to understand their needs and enhance their ability to sell our products. product knowledge and - Conduct outbound telephony sales calls to brokers, facilitating their ability to convey our product benefits effectively to clients. SKILLS AND KNOWLEDGE NEEDED: Demonstrated ability to develop and maintain strong, productive relationships with global partners, understanding their needs and fostering collaborative success.Experience in managing accounts, providing consistent communication on product updates, company initiatives, and industry trends, ensuring client satisfaction and growth. Ability to conduct impactful outbound telephony sales calls, clearly articulating product benefits and facilitating client understanding and engagement.Capacity to promptly address partner queries, provide effective solutions, and ensure a seamless experience. Ability to work closely with internal teams (marketing, product development, customer support) to ensure comprehensive partner support and facilitate efficient communication.Proven ability to act as a liaison between partners and internal departments, ensuring smooth communication and efficient issue resolution. WHAT WE OFFER: Role shift and working hours - May require some flexibility but essentially 9am - 5pm
We are seeking a highly accomplished, commercially savvy and strategically-minded leader to serve as the Head of Compliance, UK & Group Senior Compliance Advisory Executive to lead on BCB's products and global expansion compliance journey. This is a unique and pivotal dual-mandate role. The successful candidate will be responsible for ensuring full regulatory adherence of our two regulated UK entities while simultaneously driving the global compliance strategy for products and new licences across the entire Group business. This position necessarily requires deep expertise in UK regulation (FCA), specifically for a payments and e-money institution, but uniquely combined with a proactive approach, excitement and flair for embedding compliance into the global product development lifecycle and expansion of our regulatory footprint. The Role - What will you be doing? UK Compliance Team & Functional Leadership UK Head of Compliance for BCB Payments UK Ltd and BCB Markets UK Ltd. Oversight of the UK Compliance Function and compliance risks in the UK. Ensure compliance with regulatory requirements for our UK business. Ownership for the following responsibilities:- Regulatory affairs, reporting and engagement including licensing Policy & Standards (Policy Governance) Compliance & Regulatory Risk Safeguarding & Custody Marketing & Communications Compliance Risk Assessments Compliance Monitoring & Assurance Compliance Audits Horizon Scanning & Regulatory Intelligence Training & Awareness Whistleblowing Complaints. An internal and external ambassador for BCB on all matters of compliance and an ambitious and visionary leader for your team. Ensure your team has clear top-down performance objectives linked to company-wide objectives. Global Product & Expansion Compliance Advisory Additionally this role has a global Compliance Advisory remit on all aspects of BCB's product development and governance journey, plus global expansion efforts as we increase our regulatory footprint with new jurisdictions and new licences. Provide strategic direction and expert compliance advice to Product, collaborating with other functional stakeholders, ensuring all new and existing products meet applicable regulatory requirements (in particular, UK/EU). Undertake compliance gap analyses and risk assessments for New Product Approvals ensuring that new products meet applicable regulatory standards. Oversee the identification and design of compliance controls, standards, and requirements from the initial concept phase through the entire product development lifecycle, applying a 'Compliance-by-Design' approach. Business Partner, Governance & Reporting Build and maintain strong, collaborative relationships with stakeholders across all levels of the organisation, including senior management, legal, risk, audit, and various business lines. Provide general Compliance advice to business stakeholders in a clear, concise, and tailored manner. Represent the Compliance function in various internal committees and working groups. Continue to improve and strengthen our compliance framework, identify emerging risks, and embed a strong culture of compliance across the firm. Provide comprehensive, regular reporting on the status of UK compliance risks, regulatory changes, and remedial actions to the UK Board, relevant governance committees. Create and develop compliance management information (MI) & Key Risk Indicators (KRIs). Experience & Requirements You will have worked in the FCA-regulated payments, e-money, crypto or banking sectors in the UK previously where you have gained at least 10 years proven experience in a broad compliance role, including providing 2nd line Compliance advisory support for product development and expansion. Ideally at least 3-5 years in a senior leadership or Head of Compliance role. Proven experience managing, motivating, and developing compliance professionals and leading cross-functional strategic initiatives. Expert level knowledge and understanding is required of all applicable regulations for a payments or e-money business (PSRs, EMRs and Approach Document), including the rules on safeguarding, the FCA handbook and associated guidance. Additionally you will have experience or familiarity around those rules, regulations and expectations in the crypto assets sector and the emerging regulatory landscape in the UK and globally. Expert level knowledge and understanding of the UK AML, CTF, and Sanctions rules and regulations is expected. Experience of hands-on regulatory engagement with the FCA and ideally other regulators. Extensive experience advising on the legal and regulatory implications of launching and operating financial products in the UK and other jurisdictions. Ability to analyse and synthesise complex information and distill into readily comprehensible and practical advice relevant to the commercial, strategic and financial context, applying a risk-based approach to development of management information insights, business solutions and decision-making. Demonstrate a creative and innovative approach by finding different ways to look at problems and design novel solutions. Capacity to interpret complex rules and regulations and provide commercially viable and actionable advice that balances innovation with risk management. Strong communication and interpersonal skills, with the ability to build and maintain effective relationships with internal and external stakeholders. Comfortable interacting and influencing C-level executives and external regulatory bodies. Autonomous, pro-active and hands-on with the ability to prioritise and manage own work effectively, apply a breadth of technical, business, product and customer domain knowledge, own the outcome and make an impact. Used to working in a diverse, international, fast-moving business and fast evolving regulatory environment. Strong written and verbal communication skills. Relevant Compliance certifications or recognized professional certifications in Compliance. About BCB GROUP BCB Group is a leading provider of regulated payment and trading services in crypto and fiat for the digital asset economy. We provide accounts, cryptocurrency and foreign exchange market liquidity for some of the world's largest, crypto-engaged businesses, including crypto exchanges, liquidity providers, market makers, investment firms, custodians, payment processors and wallet providers. Our end-to-end suite of products are accessible through our Client Console UI and API. We offer more than 40 fiat and cryptocurrencies, deep trading liquidity, 24/7 instant payments through our instant settlements network, BLINC, and secure crypto services. Our strong focus on compliance matches our technical and business expertise, and we are regulated by some of the world's most respected regulators. Authorised in the UK, France and Switzerland, we place the utmost importance on our regulatory-first institutional principles. Our leadership team boasts years of relevant, high-level experience at globally-renowned institutions. They combine finance, law, regulatory and technology skills in traditional and crypto financial services with a deep understanding of the new digital asset economy. Our mission is to create the trusted platform to pay, store, trade and earn fiat and digital assets, globally 24/7
Jan 09, 2026
Full time
We are seeking a highly accomplished, commercially savvy and strategically-minded leader to serve as the Head of Compliance, UK & Group Senior Compliance Advisory Executive to lead on BCB's products and global expansion compliance journey. This is a unique and pivotal dual-mandate role. The successful candidate will be responsible for ensuring full regulatory adherence of our two regulated UK entities while simultaneously driving the global compliance strategy for products and new licences across the entire Group business. This position necessarily requires deep expertise in UK regulation (FCA), specifically for a payments and e-money institution, but uniquely combined with a proactive approach, excitement and flair for embedding compliance into the global product development lifecycle and expansion of our regulatory footprint. The Role - What will you be doing? UK Compliance Team & Functional Leadership UK Head of Compliance for BCB Payments UK Ltd and BCB Markets UK Ltd. Oversight of the UK Compliance Function and compliance risks in the UK. Ensure compliance with regulatory requirements for our UK business. Ownership for the following responsibilities:- Regulatory affairs, reporting and engagement including licensing Policy & Standards (Policy Governance) Compliance & Regulatory Risk Safeguarding & Custody Marketing & Communications Compliance Risk Assessments Compliance Monitoring & Assurance Compliance Audits Horizon Scanning & Regulatory Intelligence Training & Awareness Whistleblowing Complaints. An internal and external ambassador for BCB on all matters of compliance and an ambitious and visionary leader for your team. Ensure your team has clear top-down performance objectives linked to company-wide objectives. Global Product & Expansion Compliance Advisory Additionally this role has a global Compliance Advisory remit on all aspects of BCB's product development and governance journey, plus global expansion efforts as we increase our regulatory footprint with new jurisdictions and new licences. Provide strategic direction and expert compliance advice to Product, collaborating with other functional stakeholders, ensuring all new and existing products meet applicable regulatory requirements (in particular, UK/EU). Undertake compliance gap analyses and risk assessments for New Product Approvals ensuring that new products meet applicable regulatory standards. Oversee the identification and design of compliance controls, standards, and requirements from the initial concept phase through the entire product development lifecycle, applying a 'Compliance-by-Design' approach. Business Partner, Governance & Reporting Build and maintain strong, collaborative relationships with stakeholders across all levels of the organisation, including senior management, legal, risk, audit, and various business lines. Provide general Compliance advice to business stakeholders in a clear, concise, and tailored manner. Represent the Compliance function in various internal committees and working groups. Continue to improve and strengthen our compliance framework, identify emerging risks, and embed a strong culture of compliance across the firm. Provide comprehensive, regular reporting on the status of UK compliance risks, regulatory changes, and remedial actions to the UK Board, relevant governance committees. Create and develop compliance management information (MI) & Key Risk Indicators (KRIs). Experience & Requirements You will have worked in the FCA-regulated payments, e-money, crypto or banking sectors in the UK previously where you have gained at least 10 years proven experience in a broad compliance role, including providing 2nd line Compliance advisory support for product development and expansion. Ideally at least 3-5 years in a senior leadership or Head of Compliance role. Proven experience managing, motivating, and developing compliance professionals and leading cross-functional strategic initiatives. Expert level knowledge and understanding is required of all applicable regulations for a payments or e-money business (PSRs, EMRs and Approach Document), including the rules on safeguarding, the FCA handbook and associated guidance. Additionally you will have experience or familiarity around those rules, regulations and expectations in the crypto assets sector and the emerging regulatory landscape in the UK and globally. Expert level knowledge and understanding of the UK AML, CTF, and Sanctions rules and regulations is expected. Experience of hands-on regulatory engagement with the FCA and ideally other regulators. Extensive experience advising on the legal and regulatory implications of launching and operating financial products in the UK and other jurisdictions. Ability to analyse and synthesise complex information and distill into readily comprehensible and practical advice relevant to the commercial, strategic and financial context, applying a risk-based approach to development of management information insights, business solutions and decision-making. Demonstrate a creative and innovative approach by finding different ways to look at problems and design novel solutions. Capacity to interpret complex rules and regulations and provide commercially viable and actionable advice that balances innovation with risk management. Strong communication and interpersonal skills, with the ability to build and maintain effective relationships with internal and external stakeholders. Comfortable interacting and influencing C-level executives and external regulatory bodies. Autonomous, pro-active and hands-on with the ability to prioritise and manage own work effectively, apply a breadth of technical, business, product and customer domain knowledge, own the outcome and make an impact. Used to working in a diverse, international, fast-moving business and fast evolving regulatory environment. Strong written and verbal communication skills. Relevant Compliance certifications or recognized professional certifications in Compliance. About BCB GROUP BCB Group is a leading provider of regulated payment and trading services in crypto and fiat for the digital asset economy. We provide accounts, cryptocurrency and foreign exchange market liquidity for some of the world's largest, crypto-engaged businesses, including crypto exchanges, liquidity providers, market makers, investment firms, custodians, payment processors and wallet providers. Our end-to-end suite of products are accessible through our Client Console UI and API. We offer more than 40 fiat and cryptocurrencies, deep trading liquidity, 24/7 instant payments through our instant settlements network, BLINC, and secure crypto services. Our strong focus on compliance matches our technical and business expertise, and we are regulated by some of the world's most respected regulators. Authorised in the UK, France and Switzerland, we place the utmost importance on our regulatory-first institutional principles. Our leadership team boasts years of relevant, high-level experience at globally-renowned institutions. They combine finance, law, regulatory and technology skills in traditional and crypto financial services with a deep understanding of the new digital asset economy. Our mission is to create the trusted platform to pay, store, trade and earn fiat and digital assets, globally 24/7
The Role: The ION Corporates Sales and Account Management team is a global group of experienced Sales, Account Management, Solution Consultants and Sales Operations professionals who collaborate closely with all areas of the organization, in a team-selling environment. The Solution Consultant position will be responsible for meeting with and presenting potential solutions to C-level executives around treasury and risk management (TRM). The Solution Consultant will be responsible for working with Sales Directors to help sell the ION Treasury value proposition through the solution selling model and help drive revenue through articulating why our solutions are the best solutions to meet clients' needs. This is primarily a pre-sales role which will leverage your subject matter expertise in the areas of treasury and risk management. While the primary focus of the role will be on your region, you will be expected to contribute to the broader geographic area. This role will require business travel and gives the opportunity to work with a broad spectrum of Corporations, Financial institutions and Central Banks of varying size, sophistication, geography and culture. Key Responsibilities: Assist Product Management and Sales in opportunity qualification. Undertake product demonstrations. Completion of RFI and RFP Responses. Establish and maintain robust demonstration facility. Assist Sales & Business Development in winning quality business. Advise on product direction. Drive Sales Improvement projects Required Skills, Experience and Qualifications: Knowledge of Treasury management acquired through minimum experience of 8 years in treasury operations, financial planning & analysis, treasury technology, or treasury consulting. Prior experience in pre-sales, sales, implementation or product management, specifically with financial software. Understanding of advanced technology concepts preferred. Relevant degree qualification in mathematics, science, engineering, or quantitative economics/finance. Must be able to demonstrate a strong analytical approach to problem solving. Must be able to demonstrate good attention to detail, organized and proactive. Always positive and optimistic who believe in what we do. Able to work independently as well as within a team. Fluent in English; any other language is an advantage. Excellent written and oral communications; poise when speaking with clients. Client relationship management skills. Curious, entrepreneurial and intelligent. Confident, Self-motivated and bold person. About us We're a diverse group of visionary innovators who provide trading and workflow automation software, high-value analytics, and strategic consulting to corporations, central banks, financial institutions, and governments. Founded in 1999, we've achieved tremendous growth by bringing together some of the best and most successful financial technology companies in the world. • Over 2,000 of the world's leading corporations, including 50% of the Fortune 500 and 30% of the world's central banks, trust ION solutions to manage their cash, in-house banking, commodity supply chain, trading and risk. • Over 800 of the world's leading banks and broker-dealers use our electronic trading platforms to operate the world's financial market infrastructure. ION is a rapidly expanding and dynamic group with 13,000 employees and offices in more than 40 cities around the globe. Our ever-expanding global footprint, cutting edge products, and over 40,000 customers worldwide provide an unparalleled career experience for those who share our vision. ION is committed to maintaining a supportive and inclusive environment for people with diverse backgrounds and experiences. We respect the varied identities, abilities, cultures, and traditions of the individuals who comprise our organization and recognize the value that different backgrounds and points of view bring to our business. ION adheres to an equal employment opportunity policy that prohibits discriminatory practices or harassment against applicants or employees based on any legally impermissible factor
Jan 09, 2026
Full time
The Role: The ION Corporates Sales and Account Management team is a global group of experienced Sales, Account Management, Solution Consultants and Sales Operations professionals who collaborate closely with all areas of the organization, in a team-selling environment. The Solution Consultant position will be responsible for meeting with and presenting potential solutions to C-level executives around treasury and risk management (TRM). The Solution Consultant will be responsible for working with Sales Directors to help sell the ION Treasury value proposition through the solution selling model and help drive revenue through articulating why our solutions are the best solutions to meet clients' needs. This is primarily a pre-sales role which will leverage your subject matter expertise in the areas of treasury and risk management. While the primary focus of the role will be on your region, you will be expected to contribute to the broader geographic area. This role will require business travel and gives the opportunity to work with a broad spectrum of Corporations, Financial institutions and Central Banks of varying size, sophistication, geography and culture. Key Responsibilities: Assist Product Management and Sales in opportunity qualification. Undertake product demonstrations. Completion of RFI and RFP Responses. Establish and maintain robust demonstration facility. Assist Sales & Business Development in winning quality business. Advise on product direction. Drive Sales Improvement projects Required Skills, Experience and Qualifications: Knowledge of Treasury management acquired through minimum experience of 8 years in treasury operations, financial planning & analysis, treasury technology, or treasury consulting. Prior experience in pre-sales, sales, implementation or product management, specifically with financial software. Understanding of advanced technology concepts preferred. Relevant degree qualification in mathematics, science, engineering, or quantitative economics/finance. Must be able to demonstrate a strong analytical approach to problem solving. Must be able to demonstrate good attention to detail, organized and proactive. Always positive and optimistic who believe in what we do. Able to work independently as well as within a team. Fluent in English; any other language is an advantage. Excellent written and oral communications; poise when speaking with clients. Client relationship management skills. Curious, entrepreneurial and intelligent. Confident, Self-motivated and bold person. About us We're a diverse group of visionary innovators who provide trading and workflow automation software, high-value analytics, and strategic consulting to corporations, central banks, financial institutions, and governments. Founded in 1999, we've achieved tremendous growth by bringing together some of the best and most successful financial technology companies in the world. • Over 2,000 of the world's leading corporations, including 50% of the Fortune 500 and 30% of the world's central banks, trust ION solutions to manage their cash, in-house banking, commodity supply chain, trading and risk. • Over 800 of the world's leading banks and broker-dealers use our electronic trading platforms to operate the world's financial market infrastructure. ION is a rapidly expanding and dynamic group with 13,000 employees and offices in more than 40 cities around the globe. Our ever-expanding global footprint, cutting edge products, and over 40,000 customers worldwide provide an unparalleled career experience for those who share our vision. ION is committed to maintaining a supportive and inclusive environment for people with diverse backgrounds and experiences. We respect the varied identities, abilities, cultures, and traditions of the individuals who comprise our organization and recognize the value that different backgrounds and points of view bring to our business. ION adheres to an equal employment opportunity policy that prohibits discriminatory practices or harassment against applicants or employees based on any legally impermissible factor
This role will lead a team of PMO professionals focused on the implementation of the Transformation Portfolio which align to the Policing Strategies. The PMO Manager will design, develop and deploy best practice delivery disciplines to enable the delivery of Police Scotland Transformation portfolio which consistent of large/complex/cross functional Programmes and Projects to ensure intended outcomes/benefits area achieved. Establish, manage and develop relationships with senior stakeholders, both internal and external. Build a team of highly engaged staff who have the appropriate technical, communication/stakeholder management skills and experience to deliver a complex Portfolio of Change. Responsible for ensuring that there is a short-, mid- and long-term change portfolio delivery plan. Ensure governance standards are upheld and clearly defined throughout the entire process of each project's development and execution. Including ensuring compliance to the Governance Frameworks mandated by Scottish Police Authority. Identifying and/or developing frameworks and methodologies that ensure management of projects and/or programmes and/or portfolios. This role has a responsibility to build key relationships across all Police Scotland functions/business areas to ensure successful end to end management of the portfolio. 1. Lead the PMO function ensuring all PMO disciplines are well defined and understood across Police Scotland, and delivered in a way that support, draws insight and provides appropriate visibility to programmes and projects. 2. Responsible for ensuring that reporting is clear and accurate and provides the right, timely information for decision making at appropriate governance groups. 3. Responsible for ensuring appropriate financial (costs and benefits) disciplines are in place across the portfolio. 4. Represents the portfolio at key governance meetings, internal and external. 5. As appropriate, make recommendations to the Transformation Board relating to prioritisation of the portfolio. 6. Responsibility for ensuring that SPA/PSoS Governance Frameworks are embedded and adhered to within the Transformation Portfolio. 7. Critical friend to the Transformation Senior Management Team, Senior Responsible Officers, Business Leads, Programme Managers and Project Managers. 8. Lead on the development of the Portfolio Management Tool across the organisation. 9. Provide Challenge, guidance and support in relation to required business case production including, guidance on strategic alignment, benefits, dependencies and risks. 10. Lead on the development, implementation and management of forward-looking plans to support Executive decision making which supports strategic direction. 11. Responsible for quality assurance in line with defined Programme Management Office processes. 12. Responsible for the development and Line Management of PMO Leads/staff, including performance reviews, discipline matters such as informal and formal performance reviews, absence management, etc. 13. Identify and work with programme teams and SRO s to ensure scope, sequencing and implementation is appropriate to maximise benefits realisation. 14. Lead on the analysis across Portfolio, Programme and Project delivery data to provide both backward and leading metrics to enable Senior Management/Executive decision making. 15. Responsible for providing Monthly Status reporting, including Risk and Benefits Reporting as required by both internal and external stakeholders e.g. Change Board, Scottish Police Authority. 16. Management oversight of all frameworks and standards ensuring efficient methods and process are utilised these include but are not limited to: Investment Governance Framework, Change Requests, Stage Gates, Benefits Management and Planning Standards. 17. Promote and build a continuous improvement environment that motivates and inspires by seeking best practice both within Police Scotland and the external environment with the public and private sectors. 18. Responsible for establishing and tracking programme and project resources (police officers and staff). 19. Report on and monitor programme and project risk levels to ensure consistent application in line with service policy, by doing so, be able to inform on Portfolio risk levels so that effective management plans can be developed. 20. Key influencer within the wider Change Team using leadership skills to motivate others to produce quality work. 21. Manage the portfolio prioritisation process and associated forums. 22. Deputise for the Head of Transformation-Support as required. 23. Will be responsible for managing and accessing risk within all areas of managerial/supervisory responsibility. The above accountabilities and responsibilities are not exhaustive, and the Jobholder may be required to undertake additional duties that are consistent with the level and grading of the role. Attainments Essential • Proven experience in management of benefits and dependency mapping, risk management and resource planning. • Knowledgeable and experienced in efficient Change Management methods. (Prosci Change management qualification desirable). Educational/Occupational Essential • Educated to Degree level (or equivalent) with extended experience in a similar environment including supervision of staff. • Formal Project/Programme Management/PMO Qualifications e.g. APM, MSP, PRINCE 2, P30. Personal Qualities Essential • Personable, pro-active, professional and able to demonstrate full commitment to exceptional customer care and service in all activities. • Exemplary communication skills with ability to communicate, interact and influence at all levels of the organisation. • Excellent attention to detail. • Excellent Organisational skills. Special Aptitudes Essential • Proven experience of managing the complete lifecycle of a project with mid-large scale project teams. • Experienced in Senior Stakeholder Management/Influencing. • Excellent IT skills in Word, Excel, PowerPoint, and MS project. • Experience of training and coaching project management methodologies. • Proven experience and strong skills in managing all aspects of project delivery including, project and programme plans, risks, actions, issues, dependencies. • Works as a key member of the wider functions management team. • Experience of matrix management • Ability to communicate and interact at all levels of the organisation. • Ability to quickly establish effective working relationships with colleagues in other corporate support functions
Jan 09, 2026
Full time
This role will lead a team of PMO professionals focused on the implementation of the Transformation Portfolio which align to the Policing Strategies. The PMO Manager will design, develop and deploy best practice delivery disciplines to enable the delivery of Police Scotland Transformation portfolio which consistent of large/complex/cross functional Programmes and Projects to ensure intended outcomes/benefits area achieved. Establish, manage and develop relationships with senior stakeholders, both internal and external. Build a team of highly engaged staff who have the appropriate technical, communication/stakeholder management skills and experience to deliver a complex Portfolio of Change. Responsible for ensuring that there is a short-, mid- and long-term change portfolio delivery plan. Ensure governance standards are upheld and clearly defined throughout the entire process of each project's development and execution. Including ensuring compliance to the Governance Frameworks mandated by Scottish Police Authority. Identifying and/or developing frameworks and methodologies that ensure management of projects and/or programmes and/or portfolios. This role has a responsibility to build key relationships across all Police Scotland functions/business areas to ensure successful end to end management of the portfolio. 1. Lead the PMO function ensuring all PMO disciplines are well defined and understood across Police Scotland, and delivered in a way that support, draws insight and provides appropriate visibility to programmes and projects. 2. Responsible for ensuring that reporting is clear and accurate and provides the right, timely information for decision making at appropriate governance groups. 3. Responsible for ensuring appropriate financial (costs and benefits) disciplines are in place across the portfolio. 4. Represents the portfolio at key governance meetings, internal and external. 5. As appropriate, make recommendations to the Transformation Board relating to prioritisation of the portfolio. 6. Responsibility for ensuring that SPA/PSoS Governance Frameworks are embedded and adhered to within the Transformation Portfolio. 7. Critical friend to the Transformation Senior Management Team, Senior Responsible Officers, Business Leads, Programme Managers and Project Managers. 8. Lead on the development of the Portfolio Management Tool across the organisation. 9. Provide Challenge, guidance and support in relation to required business case production including, guidance on strategic alignment, benefits, dependencies and risks. 10. Lead on the development, implementation and management of forward-looking plans to support Executive decision making which supports strategic direction. 11. Responsible for quality assurance in line with defined Programme Management Office processes. 12. Responsible for the development and Line Management of PMO Leads/staff, including performance reviews, discipline matters such as informal and formal performance reviews, absence management, etc. 13. Identify and work with programme teams and SRO s to ensure scope, sequencing and implementation is appropriate to maximise benefits realisation. 14. Lead on the analysis across Portfolio, Programme and Project delivery data to provide both backward and leading metrics to enable Senior Management/Executive decision making. 15. Responsible for providing Monthly Status reporting, including Risk and Benefits Reporting as required by both internal and external stakeholders e.g. Change Board, Scottish Police Authority. 16. Management oversight of all frameworks and standards ensuring efficient methods and process are utilised these include but are not limited to: Investment Governance Framework, Change Requests, Stage Gates, Benefits Management and Planning Standards. 17. Promote and build a continuous improvement environment that motivates and inspires by seeking best practice both within Police Scotland and the external environment with the public and private sectors. 18. Responsible for establishing and tracking programme and project resources (police officers and staff). 19. Report on and monitor programme and project risk levels to ensure consistent application in line with service policy, by doing so, be able to inform on Portfolio risk levels so that effective management plans can be developed. 20. Key influencer within the wider Change Team using leadership skills to motivate others to produce quality work. 21. Manage the portfolio prioritisation process and associated forums. 22. Deputise for the Head of Transformation-Support as required. 23. Will be responsible for managing and accessing risk within all areas of managerial/supervisory responsibility. The above accountabilities and responsibilities are not exhaustive, and the Jobholder may be required to undertake additional duties that are consistent with the level and grading of the role. Attainments Essential • Proven experience in management of benefits and dependency mapping, risk management and resource planning. • Knowledgeable and experienced in efficient Change Management methods. (Prosci Change management qualification desirable). Educational/Occupational Essential • Educated to Degree level (or equivalent) with extended experience in a similar environment including supervision of staff. • Formal Project/Programme Management/PMO Qualifications e.g. APM, MSP, PRINCE 2, P30. Personal Qualities Essential • Personable, pro-active, professional and able to demonstrate full commitment to exceptional customer care and service in all activities. • Exemplary communication skills with ability to communicate, interact and influence at all levels of the organisation. • Excellent attention to detail. • Excellent Organisational skills. Special Aptitudes Essential • Proven experience of managing the complete lifecycle of a project with mid-large scale project teams. • Experienced in Senior Stakeholder Management/Influencing. • Excellent IT skills in Word, Excel, PowerPoint, and MS project. • Experience of training and coaching project management methodologies. • Proven experience and strong skills in managing all aspects of project delivery including, project and programme plans, risks, actions, issues, dependencies. • Works as a key member of the wider functions management team. • Experience of matrix management • Ability to communicate and interact at all levels of the organisation. • Ability to quickly establish effective working relationships with colleagues in other corporate support functions
Are you energised by the opportunity to tackle some of the world's biggest and most complex social, environmental and economic challenges? Do you get excited about working with a diverse and global team of experts and experienced professionals? Are you passionate about leading organisations through transformation to deliver value and sustainable benefits to their customers, clients and staff? If so, Deloitte's Major Programmes practice could be the place for you! Deloitte's Major Programmes practice (part of the wider Human Capital offering) is currently recruiting for individuals with industry and technical skills that can strengthen our capability to address complex programme challenges and create conditions for success for the world's most impactful programmes. Major Programmes typically involve the delivery of a major capital asset or infrastructure through large, complex programmes that require significant investments and span multiple years. Historically, most Programmes of this scale and impact fail to deliver value, on time and on budget. Over the last 50 years, the world has changed significantly, but the approach to tackling these increasingly cross cutting, capital intensive and technologically complex programmes has not evolved at the same pace. Our clients look to us and our deep and broad programme delivery expertise to lead them through complex transformations and implement new and effective ways to deliver major programmes. Our market leading next generation delivery approach, Programme Aerodynamics, replaces siloed, conventional, linear thinking with multi disciplinary capability to help our clients deliver their most critical and demanding programmes while reinforcing Deloitte's commitment to purpose led change. Programme Aerodynamics is a fundamentally new approach bringing together mindsets, expertise, methodologies, and solutions from Strategy, Programme, Digital, Programme Leadership and Human Centred Transformation to better anticipate, shape and manage change in Major Programmes. It empowers project leaders to effectively anticipate and manage change, risk and uncertainty across a programme's lifecycle, shaping its success. Our practice comprises a blend of those who have worked previously in industry (in both technical and non technical roles) and those who have prior consulting experience. The strength and value Major Programmes bring to our clients and Deloitte is a result of our collectively diverse and highly relevant industry insights and experience; the complexity of challenges our clients face requires us to leverage this diverse range of skillsets and experiences. You will have the opportunity to work across a range of impactful programmes, building your skills and experience on the job, as well as supported by our world class professional development approach. You will also experience the breadth of what Deloitte offers, working with colleagues across a range of disciplines in a dynamic and collaborative environment and drawing on our market leading methods, and our global assets and tools. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte?It'show we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, whereverwe arein the world, welead the way,serve with integrity, take care of each other ,fosterinclusion, andcollaborate for measurable impact. These five shared values lead every decisionwemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity Our Major Programmes business sits within Human Capital - the world's leading people and HR transformation business. As part of a practice that brings research and analytics expertise together with deep industry knowledge, you'll develop change programmes that are not only innovative, but deliver the most positive impact for all, and in doing so you'll develop trusted relationships with senior business stakeholders. Within Programme Leadership, the continued success of our Financial Services practice means that we are looking to grow the team further by recruiting individuals with experience from across Retail and Commercial Banking, Building Societies, Wealth and Asset Management, Capital Markets, Insurance and Reinsurance. Your role Take the lead in partnering with clients to solve complex issues, through leading teams to design, shape and deliver strategically significant projects and programmes Work with a range of senior stakeholders both internally within Deloitte and in client organisations at all levels, as a subject matter expert on Programme Leadership Apply a combination of consulting experience, industry knowledge, tools and technology to anticipate and address programme/portfolio challenges with client and colleague teams Lead teams from across different parts of Deloitte, clients and other partners to deliver complex client programmes and critical outcomes Support business development by building client relationships, contributing to new business proposals, and taking key roles in industry and account teams Contribute to internal practice development by participating in proposition, methodology and point of view development activities, and supporting knowledge capture and sharing Demonstrate excellent presentation, facilitation and communication skills across all levels of client and Deloitte stakeholders Connect to your skills and professional experience You're curious and natural at taking initiative. We have unique challenges to solve, and often in unique contexts. You should have strong experience in most of the following: Leading components of large scale business / organisational transformation programmes, using traditional and/or agile methodologies with a strong understanding of digital/technology enabled change. Experienced in delivering at least one of the following types of programmes: (1) Technology 1 Led Transformation (2) Digital and/or Cloud transformation (3) Implementation of digital user experience with AWS, GCP, Azure, Cloud based ERP and/or other cloud architectures; (4) Regulatory driven transformation. Significant experience in project management and PMO (Project Management Office), including development of plans across workstreams and management of critical paths, dependencies, reports and risks in a project. Experience of structuring work and leading teams to successful outcomes, even in ambiguous situations. Industry knowledge and deep expertise in programme leadership, bringing lessons learnt and insights to clients and the wider Deloitte group. Experience in stakeholder management, influencing skills, and relationship building. Commercial / contract and risk awareness, either in a professional service environment or as a customer of a professional services partner. Excellent communication and presentation skills across all levels of an organisation including senior management. Mentoring, coaching and managing others in project or consulting environments, role 1 modelling collaborative working and teaming. Preferred experience in most aspects of large scale programmes, including: Programme strategy; definition and planning, delivery strategy, business case development, mergers and acquisitions. Programme set up; delivery/operating model design, commercial model structure, definition and mapping of programme outcomes. Programme delivery; project and programme management, programme controls/assurance, risk management, or operational readiness. Programme recovery; executive level engagement, recovery planning, or experience reshaping programmes. Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Human Capital People are what powers enterprise. That's why we need to focus on the human experience in an ever changing, digital world. We help clients utilise technology to support their workforce, organisation, and HR Transformations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "The great culture, flexibility . click apply for full job details
Jan 09, 2026
Full time
Are you energised by the opportunity to tackle some of the world's biggest and most complex social, environmental and economic challenges? Do you get excited about working with a diverse and global team of experts and experienced professionals? Are you passionate about leading organisations through transformation to deliver value and sustainable benefits to their customers, clients and staff? If so, Deloitte's Major Programmes practice could be the place for you! Deloitte's Major Programmes practice (part of the wider Human Capital offering) is currently recruiting for individuals with industry and technical skills that can strengthen our capability to address complex programme challenges and create conditions for success for the world's most impactful programmes. Major Programmes typically involve the delivery of a major capital asset or infrastructure through large, complex programmes that require significant investments and span multiple years. Historically, most Programmes of this scale and impact fail to deliver value, on time and on budget. Over the last 50 years, the world has changed significantly, but the approach to tackling these increasingly cross cutting, capital intensive and technologically complex programmes has not evolved at the same pace. Our clients look to us and our deep and broad programme delivery expertise to lead them through complex transformations and implement new and effective ways to deliver major programmes. Our market leading next generation delivery approach, Programme Aerodynamics, replaces siloed, conventional, linear thinking with multi disciplinary capability to help our clients deliver their most critical and demanding programmes while reinforcing Deloitte's commitment to purpose led change. Programme Aerodynamics is a fundamentally new approach bringing together mindsets, expertise, methodologies, and solutions from Strategy, Programme, Digital, Programme Leadership and Human Centred Transformation to better anticipate, shape and manage change in Major Programmes. It empowers project leaders to effectively anticipate and manage change, risk and uncertainty across a programme's lifecycle, shaping its success. Our practice comprises a blend of those who have worked previously in industry (in both technical and non technical roles) and those who have prior consulting experience. The strength and value Major Programmes bring to our clients and Deloitte is a result of our collectively diverse and highly relevant industry insights and experience; the complexity of challenges our clients face requires us to leverage this diverse range of skillsets and experiences. You will have the opportunity to work across a range of impactful programmes, building your skills and experience on the job, as well as supported by our world class professional development approach. You will also experience the breadth of what Deloitte offers, working with colleagues across a range of disciplines in a dynamic and collaborative environment and drawing on our market leading methods, and our global assets and tools. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte?It'show we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, whereverwe arein the world, welead the way,serve with integrity, take care of each other ,fosterinclusion, andcollaborate for measurable impact. These five shared values lead every decisionwemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity Our Major Programmes business sits within Human Capital - the world's leading people and HR transformation business. As part of a practice that brings research and analytics expertise together with deep industry knowledge, you'll develop change programmes that are not only innovative, but deliver the most positive impact for all, and in doing so you'll develop trusted relationships with senior business stakeholders. Within Programme Leadership, the continued success of our Financial Services practice means that we are looking to grow the team further by recruiting individuals with experience from across Retail and Commercial Banking, Building Societies, Wealth and Asset Management, Capital Markets, Insurance and Reinsurance. Your role Take the lead in partnering with clients to solve complex issues, through leading teams to design, shape and deliver strategically significant projects and programmes Work with a range of senior stakeholders both internally within Deloitte and in client organisations at all levels, as a subject matter expert on Programme Leadership Apply a combination of consulting experience, industry knowledge, tools and technology to anticipate and address programme/portfolio challenges with client and colleague teams Lead teams from across different parts of Deloitte, clients and other partners to deliver complex client programmes and critical outcomes Support business development by building client relationships, contributing to new business proposals, and taking key roles in industry and account teams Contribute to internal practice development by participating in proposition, methodology and point of view development activities, and supporting knowledge capture and sharing Demonstrate excellent presentation, facilitation and communication skills across all levels of client and Deloitte stakeholders Connect to your skills and professional experience You're curious and natural at taking initiative. We have unique challenges to solve, and often in unique contexts. You should have strong experience in most of the following: Leading components of large scale business / organisational transformation programmes, using traditional and/or agile methodologies with a strong understanding of digital/technology enabled change. Experienced in delivering at least one of the following types of programmes: (1) Technology 1 Led Transformation (2) Digital and/or Cloud transformation (3) Implementation of digital user experience with AWS, GCP, Azure, Cloud based ERP and/or other cloud architectures; (4) Regulatory driven transformation. Significant experience in project management and PMO (Project Management Office), including development of plans across workstreams and management of critical paths, dependencies, reports and risks in a project. Experience of structuring work and leading teams to successful outcomes, even in ambiguous situations. Industry knowledge and deep expertise in programme leadership, bringing lessons learnt and insights to clients and the wider Deloitte group. Experience in stakeholder management, influencing skills, and relationship building. Commercial / contract and risk awareness, either in a professional service environment or as a customer of a professional services partner. Excellent communication and presentation skills across all levels of an organisation including senior management. Mentoring, coaching and managing others in project or consulting environments, role 1 modelling collaborative working and teaming. Preferred experience in most aspects of large scale programmes, including: Programme strategy; definition and planning, delivery strategy, business case development, mergers and acquisitions. Programme set up; delivery/operating model design, commercial model structure, definition and mapping of programme outcomes. Programme delivery; project and programme management, programme controls/assurance, risk management, or operational readiness. Programme recovery; executive level engagement, recovery planning, or experience reshaping programmes. Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Human Capital People are what powers enterprise. That's why we need to focus on the human experience in an ever changing, digital world. We help clients utilise technology to support their workforce, organisation, and HR Transformations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "The great culture, flexibility . click apply for full job details
Overview Senior Finance Analyst Destination Sport Group This is a hybrid role based in our Manchester office with flexibility for homeworking, so you must live within a commutable distance. Destination Sport Group set the global standard in sports travel, offering a uniquely holistic approach to partnerships not seen before. Our unique global sports travel business offers our partners the very best in everything they need in order to succeed. We are proud to have 7 market leading sports travel companies in our Group, helping millions of customers to enjoy sport. Due to some exciting growth we are now looking for a Senior Finance Analyst to support our Finance Function. As a business data is key and as our lead Financial Analyst you will support the finance team by turning numbers into insights. Reporting into our Head of Finance and working closely with the Finance and Executive leadership teams you will Drive financial reporting in working capital, regulatory and MI areas of the business Take ownership and develop our cashflow forecasting and reporting processes, including driving automation and use of system development and integration with banking platforms Collaborate with with departments to develop data-driven financial models Take ownership of the regulatory reporting for Destination Sport Group Develop MI and data initiatives to support finance reporting and commercial teams Take ownership of finance MI development Add insight to working capital considerations for M&A activity and ROI appraisals Become a key liaison between finance and the wider business, holding regular meetings with relevant stakeholders to help understand the business requirements and working capital movements Identify and work on process improvements and finance projects to drive efficiencies Maximise personal skills, knowledge and experience to positively impact on performance Adhere to the organisations policy and procedures on information security and take whatever actions are required to safeguard data and assets. To be successful in this role, our ideal candidate will: Be a fully qualified accountant (CIMA/ACCA/ACA) Have previous experience in managing cashflow across multi-currency group of entities Have previous experience with travel industry regulatory requirement (preferred) Be confident presenting to senior stakeholders Strong analytical and excel modelling skills, with experience of manipulating and managing large quantities of data using Excel Comfortable interpreting data into clear insights Demonstrate excellent attention to detail Be computer literate with strong knowledge of Microsoft Office, and in particular Excel Demonstrate excellent communication skills both written & verbal Be proactive and able to build strong relationship with non-finance individuals Be able to work under pressure and to tight deadlines Demonstrate good knowledge of back-office systems Have the ability to work within a team environment to achieve team/department objectives Be able to think logically, consider all relevant aspects and carry out complex analysis on information In return you will get A highly competitive salary and bonus scheme Competitive holiday allowance, the option to buy and sell holidays and a day off for for your birthday A wide variety of salary sacrifice schemes and flexible benefits Central office location, with a hybrid work model Opportunity for progression and development, and the chance to make an impact in a growing global business
Jan 09, 2026
Full time
Overview Senior Finance Analyst Destination Sport Group This is a hybrid role based in our Manchester office with flexibility for homeworking, so you must live within a commutable distance. Destination Sport Group set the global standard in sports travel, offering a uniquely holistic approach to partnerships not seen before. Our unique global sports travel business offers our partners the very best in everything they need in order to succeed. We are proud to have 7 market leading sports travel companies in our Group, helping millions of customers to enjoy sport. Due to some exciting growth we are now looking for a Senior Finance Analyst to support our Finance Function. As a business data is key and as our lead Financial Analyst you will support the finance team by turning numbers into insights. Reporting into our Head of Finance and working closely with the Finance and Executive leadership teams you will Drive financial reporting in working capital, regulatory and MI areas of the business Take ownership and develop our cashflow forecasting and reporting processes, including driving automation and use of system development and integration with banking platforms Collaborate with with departments to develop data-driven financial models Take ownership of the regulatory reporting for Destination Sport Group Develop MI and data initiatives to support finance reporting and commercial teams Take ownership of finance MI development Add insight to working capital considerations for M&A activity and ROI appraisals Become a key liaison between finance and the wider business, holding regular meetings with relevant stakeholders to help understand the business requirements and working capital movements Identify and work on process improvements and finance projects to drive efficiencies Maximise personal skills, knowledge and experience to positively impact on performance Adhere to the organisations policy and procedures on information security and take whatever actions are required to safeguard data and assets. To be successful in this role, our ideal candidate will: Be a fully qualified accountant (CIMA/ACCA/ACA) Have previous experience in managing cashflow across multi-currency group of entities Have previous experience with travel industry regulatory requirement (preferred) Be confident presenting to senior stakeholders Strong analytical and excel modelling skills, with experience of manipulating and managing large quantities of data using Excel Comfortable interpreting data into clear insights Demonstrate excellent attention to detail Be computer literate with strong knowledge of Microsoft Office, and in particular Excel Demonstrate excellent communication skills both written & verbal Be proactive and able to build strong relationship with non-finance individuals Be able to work under pressure and to tight deadlines Demonstrate good knowledge of back-office systems Have the ability to work within a team environment to achieve team/department objectives Be able to think logically, consider all relevant aspects and carry out complex analysis on information In return you will get A highly competitive salary and bonus scheme Competitive holiday allowance, the option to buy and sell holidays and a day off for for your birthday A wide variety of salary sacrifice schemes and flexible benefits Central office location, with a hybrid work model Opportunity for progression and development, and the chance to make an impact in a growing global business
Head of Operational Admin Horley - Personal Contract Full Time Hybrid - minimum 3 days in office Competitive pension scheme - Bonus Scheme - Private Medical Insurance - Enhanced maternity/paternity pay - Life assurance - Holiday Plus - Cycle2work Scheme & more REQ5386 We deliver safety, warmth, and comfort to homes and businesses. Every role, whether in the office or on the front line, plays a key part in this mission. Here's how you will contribute The Head of Operational Administration is a critical leadership role within SGN, accountable for shaping and delivering the strategic vision for administrative operations across Connections and Replacement, whilst having responsibility for Streetworks and liabilities across all workstreams (including Emergency & Repair). This position will lead a large, complex function of approximately 50 professionals, ensure operational excellence, regulatory and legislative compliance, and financial stewardship while driving innovation and transformation. The role demands a visionary leader who can embed technology solutions, optimise processes, and deliver measurable improvements in efficiency, cost control, and customer experience. Acting as a key member of the Operational Support function within the COO directorate, the Head of Operational Admin will influence cross-functional priorities, champion continuous improvement, and ensure SGN meets its safety obligations, regulatory and legislative commitments, and customer satisfaction targets. What you will need Degree level qualification is desirable, with strong experience in process improvement across large infrastructure organisations. >Proven experience in a senior leadership role within a complex, regulated environment. Exceptional strategic thinking and ability to translate vision into actionable plans. Strong financial acumen with experience managing multi-million-pound budgets. Advanced stakeholder engagement and influencing skills at executive and external levels. Deep understanding of regulatory frameworks, compliance requirements, and operational processes. Track record of leading through change and driving cultural transformation. Knowledge of operational areas including Connections, Repex, Streetworks, and reinstatement (desirable). Not sure you meet every requirement? Research shows some people - particularly women and those from underrepresented backgrounds - may hesitate to apply unless they meet every criterion. At SGN, we value diverse backgrounds, experiences and perspectives. If this role interests you but you're not sure you tick every box, we'd still love to hear from you. You might be just who we're looking for - now or in the future. Why SGN? SGN is a leader in pioneering research and development toward a net zero energy system. Our cutting edge technologies and innovative thinking are driving change in the gas industry, all while keeping people safe and warm. About us Benefits Diversity and inclusion If you require any accommodations or support during the application process, reach out to us. We're here to help ensure an inclusive and accessible experience for everyone.
Jan 09, 2026
Full time
Head of Operational Admin Horley - Personal Contract Full Time Hybrid - minimum 3 days in office Competitive pension scheme - Bonus Scheme - Private Medical Insurance - Enhanced maternity/paternity pay - Life assurance - Holiday Plus - Cycle2work Scheme & more REQ5386 We deliver safety, warmth, and comfort to homes and businesses. Every role, whether in the office or on the front line, plays a key part in this mission. Here's how you will contribute The Head of Operational Administration is a critical leadership role within SGN, accountable for shaping and delivering the strategic vision for administrative operations across Connections and Replacement, whilst having responsibility for Streetworks and liabilities across all workstreams (including Emergency & Repair). This position will lead a large, complex function of approximately 50 professionals, ensure operational excellence, regulatory and legislative compliance, and financial stewardship while driving innovation and transformation. The role demands a visionary leader who can embed technology solutions, optimise processes, and deliver measurable improvements in efficiency, cost control, and customer experience. Acting as a key member of the Operational Support function within the COO directorate, the Head of Operational Admin will influence cross-functional priorities, champion continuous improvement, and ensure SGN meets its safety obligations, regulatory and legislative commitments, and customer satisfaction targets. What you will need Degree level qualification is desirable, with strong experience in process improvement across large infrastructure organisations. >Proven experience in a senior leadership role within a complex, regulated environment. Exceptional strategic thinking and ability to translate vision into actionable plans. Strong financial acumen with experience managing multi-million-pound budgets. Advanced stakeholder engagement and influencing skills at executive and external levels. Deep understanding of regulatory frameworks, compliance requirements, and operational processes. Track record of leading through change and driving cultural transformation. Knowledge of operational areas including Connections, Repex, Streetworks, and reinstatement (desirable). Not sure you meet every requirement? Research shows some people - particularly women and those from underrepresented backgrounds - may hesitate to apply unless they meet every criterion. At SGN, we value diverse backgrounds, experiences and perspectives. If this role interests you but you're not sure you tick every box, we'd still love to hear from you. You might be just who we're looking for - now or in the future. Why SGN? SGN is a leader in pioneering research and development toward a net zero energy system. Our cutting edge technologies and innovative thinking are driving change in the gas industry, all while keeping people safe and warm. About us Benefits Diversity and inclusion If you require any accommodations or support during the application process, reach out to us. We're here to help ensure an inclusive and accessible experience for everyone.
.Director of Operations - Manchester, UK page is loaded Director of Operations - Manchester, UKlocations: Manchester, United Kingdomtime type: Full timeposted on: Posted Todaytime left to apply: End Date: January 31, 2026 (30+ days left to apply)job requisition id: R\_2512\_16737 About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world. What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.What does a Director of Operations - Fleet Response Think of yourself as one of the leaders of the department, so not just anyone is qualified for this role! We make sure we get the best of the best, after all, we are a ridiculously good company thus we make sure all our employees are top notch. Imagine yourself going to work with one thing on your mind: you want to focus on client satisfaction. As you tackle your new tasks for the day, you know that it will lead to one thing: oversee and direct the activities of a number of campaigns along with all Operations Managers, Team Leaders and Staff assigned to these programs.As Director of Operations , you will: Be responsible for a wide spectrum of responsibilities and must be able to multitask with ease and proficiency. Be responsible for regular and often daily interactions with all the company departments/campaign team leaders and the whole management team. Maintain an open line of communication between staff and senior management. Manage and staff the operations assigned. Be responsible for all aspects of operations which include but are not limited to monitoring operations staffing, provide temporary coverage and training; provision of excellent clientele service, problem resolution and the like. Develop individual and team goals and implement plans to carry out objectives. Guide the Operations Managers in meeting all team & individual goals. Ensure compliance with all established policies and procedures. Assist the Senior Director of Operations /Vice President of Operations in crafting operations procedures. Requirements: At least 3 years of experience in the related field preferably Director or VP level specializing in BPO Autonomous Vehicle Operations. Strong computer skills especially in using Google Suite applications. Proven track record of meeting, delivering and exceeding targets. Excellent communication skills, both verbal and written. Must be able to build productive business relationships with clients and must have strong organizational, analytical and managerial skills. We need someone who possesses a professional, courteous, and resilient attitude. Proven ability to scale operations, and strong experience at employee retention. Flexibility to travel Location: Manchester is required How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know. We invite you to explore all TaskUs career opportunities and apply through the provided URL . to learn more about our Culture & life at TaskUs.At TaskUs, we put our frontline first, period. We have state-of-the-art workspaces, top-notch benefits, and some of the best teammates in the world. No matter where you are around the globe, we invest in you and your career growth. Join Us! Let's change the way the world works.TaskUs is looking for ridiculously good talent, and we are excited that you are considering TaskUs for your next career step. In doing so, we take your security and safety very seriously to ensure as part of the hiring process. Here are a few things that are important to know about our company and recruiting process: You will never be asked for payment information or banking information during the application or interview process. We WILL NOT ask you for your national ID number (Social Security or Government ID) or date of birth when applying for a position with us Please be aware that scammers may try to take advantage of you by impersonating TaskUs or TaskUs employees in order to access money or personal information and offer false employment opportunities in our name.We have identified several clues to watch out for to help you identify and avoid recruiting scams: TaskUs will never ask for financial information of any kind or for payment of money during the job application process.We do not require any financial, credit card or bank account information and/or any payment of any kind in order to be considered for employment. If you are asked to pay for things like equipment fees, travel fees, or some other deposit or application-processing fee, even if claimed you will be reimbursed, this is not Us. It is a scam. TaskUs does not require personal information including Social Security Number, National ID, Government ID or date of birth as part of the application process. We may ask for basic contact information such as your email address, phone number, and/or home address to ensure we can contact you. If you were contacted by a third-party organization claiming to represent TaskUs or hiring on behalf of TaskUs, or if you were contacted in a chat room such as Google Hangouts, or Telegram app, you should be careful in sharing any information. TaskUs official chat room is located on our Careers website (). This is the only chat room where you will find our recruiters.
Jan 09, 2026
Full time
.Director of Operations - Manchester, UK page is loaded Director of Operations - Manchester, UKlocations: Manchester, United Kingdomtime type: Full timeposted on: Posted Todaytime left to apply: End Date: January 31, 2026 (30+ days left to apply)job requisition id: R\_2512\_16737 About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world. What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.What does a Director of Operations - Fleet Response Think of yourself as one of the leaders of the department, so not just anyone is qualified for this role! We make sure we get the best of the best, after all, we are a ridiculously good company thus we make sure all our employees are top notch. Imagine yourself going to work with one thing on your mind: you want to focus on client satisfaction. As you tackle your new tasks for the day, you know that it will lead to one thing: oversee and direct the activities of a number of campaigns along with all Operations Managers, Team Leaders and Staff assigned to these programs.As Director of Operations , you will: Be responsible for a wide spectrum of responsibilities and must be able to multitask with ease and proficiency. Be responsible for regular and often daily interactions with all the company departments/campaign team leaders and the whole management team. Maintain an open line of communication between staff and senior management. Manage and staff the operations assigned. Be responsible for all aspects of operations which include but are not limited to monitoring operations staffing, provide temporary coverage and training; provision of excellent clientele service, problem resolution and the like. Develop individual and team goals and implement plans to carry out objectives. Guide the Operations Managers in meeting all team & individual goals. Ensure compliance with all established policies and procedures. Assist the Senior Director of Operations /Vice President of Operations in crafting operations procedures. Requirements: At least 3 years of experience in the related field preferably Director or VP level specializing in BPO Autonomous Vehicle Operations. Strong computer skills especially in using Google Suite applications. Proven track record of meeting, delivering and exceeding targets. Excellent communication skills, both verbal and written. Must be able to build productive business relationships with clients and must have strong organizational, analytical and managerial skills. We need someone who possesses a professional, courteous, and resilient attitude. Proven ability to scale operations, and strong experience at employee retention. Flexibility to travel Location: Manchester is required How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know. We invite you to explore all TaskUs career opportunities and apply through the provided URL . to learn more about our Culture & life at TaskUs.At TaskUs, we put our frontline first, period. We have state-of-the-art workspaces, top-notch benefits, and some of the best teammates in the world. No matter where you are around the globe, we invest in you and your career growth. Join Us! Let's change the way the world works.TaskUs is looking for ridiculously good talent, and we are excited that you are considering TaskUs for your next career step. In doing so, we take your security and safety very seriously to ensure as part of the hiring process. Here are a few things that are important to know about our company and recruiting process: You will never be asked for payment information or banking information during the application or interview process. We WILL NOT ask you for your national ID number (Social Security or Government ID) or date of birth when applying for a position with us Please be aware that scammers may try to take advantage of you by impersonating TaskUs or TaskUs employees in order to access money or personal information and offer false employment opportunities in our name.We have identified several clues to watch out for to help you identify and avoid recruiting scams: TaskUs will never ask for financial information of any kind or for payment of money during the job application process.We do not require any financial, credit card or bank account information and/or any payment of any kind in order to be considered for employment. If you are asked to pay for things like equipment fees, travel fees, or some other deposit or application-processing fee, even if claimed you will be reimbursed, this is not Us. It is a scam. TaskUs does not require personal information including Social Security Number, National ID, Government ID or date of birth as part of the application process. We may ask for basic contact information such as your email address, phone number, and/or home address to ensure we can contact you. If you were contacted by a third-party organization claiming to represent TaskUs or hiring on behalf of TaskUs, or if you were contacted in a chat room such as Google Hangouts, or Telegram app, you should be careful in sharing any information. TaskUs official chat room is located on our Careers website (). This is the only chat room where you will find our recruiters.
