Loading Bay Officer - SW8, London

Do you have previous security experience and excellent communication skills? Do you provide exceptional customer service and maintain a professional demeanour at all times? Can you keep a positive mindset with any challenge that comes your way?

Apply now!

We are seeking an experienced and adaptable Loading Bay Officer to safeguard a prominent facility in London.

The successful candidate will be an experienced and reliable Loading Bay Officer with a previous background in Security and/or Logistics. Excellent communication skills, an eye for detail, and the ability to multi task while maintaining a calm and customer friendly presence.

We require someone who takes pride in delivering exceptional customer service, along with being computer literate.

Role: Loading Bay Officer Pay Rate: £14.06 per hour Shift Pattern: Monday to Friday - 08:30 to 18:30 / 50 hrs per week Location: SW8, London. Role Requirements: SIA Licence

• Financial support for SIA licensing and renewal
• Cycle to work salary sacrifice scheme
• Company pension scheme
• Life assurance benefits
• Progression, training, and development opportunities

• Discounted gym membership
• Discounts at major retailers and travel suppliers
• Restaurant and supermarket vouchers
• Cinema tickets
• Access to 24/7 free Employee Assistance programme

• Valid SIA licence
• Good customer service and communication skills
• Proven work experience as a Loading Bay Officer (min 1 year)
• Must be banksman trained and capable of safely guiding vehicle movements within the loading bay area
• Professional attitude and appearance
• Ability to deliver succinct and clear verbal and written reports where necessary
• Resourceful and proactive when issues arise
• Excellent organisational skills
• Surveillance skills and detail orientation
• 5 year checkable work history
• IT literate - ability to operate detection systems and emergency equipment

• Coordinate the arrival and departure of deliveries to and from the loading bay
• Manage people/vehicle access and egress
• Ensure all visitors and other callers receive sufficient information by clear, concise communication in person, by phone or email
• Use X ray machine and metal detectors to scan for suspicious packages
• Report any issues to the supervisor or duty manager
• Build great working relationships with colleagues and tenants
• Learn the logging and notifying process regarding mail deliveries
• Be flexible, working in the loading bay and potential security positions for cover
• Respond to emergencies
• Send proactive email notifications to tenants regarding incoming deliveries
• Write up incidents to the standard expected by management
• Carry out ID checks
• Be vigilant to health and safety risks

Ward Security provides security services solutions to a range of UK businesses. Security services include CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more. With over 1,500 of our amazing people operating nationally.

Apart from joining our friendly team we offer uniform, SIA licensing savings scheme, cycle to work salary sacrifice scheme, pension and life assurance benefits.

We strongly believe in growing our own talent, and we provide opportunities through our in house training academy, leadership development programme, online eLearning and development programmes for a career path.

To support the wellbeing of our people we have an in house mental health team, wellbeing platform, an inclusive culture recognised in our Diversity Champion & International Inclusion Awards. We uphold our wellbeing as a MIND Workplace Wellbeing Silver Award holder. We offer reward membership to all employees, which includes retail discounts, cinema tickets, gym membership, 24/7 free Employee Assistance Programme, and many other fantastic benefits.

At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law. As an equal opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration. We are dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities. We embrace the unique perspectives and backgrounds of our team members, recognising that diversity enriches our organisation and contributes to our success.