Job Description
Quality Manager
Location: Coppice Sirane, Tonypandy, South Wales
Salary: Circa £50,000 (DOE)
Contract: Full-time, Permanent
Function: Quality, Safety & Environmental
Why Join Coppice Sirane?
• Greenfield opportunity: Build and embed quality systems from day one
• High visibility role: Direct influence on site standards and senior leadership decision-making
• Real ownership: Autonomy to shape processes and best practice
• Career growth: Broaden your remit across quality, safety and environmental excellence
Shape Quality From Day One in a Brand-New Operation!
We recently launched a new manufacturing site in Tonypandy and are seeking an experienced, hands-on Quality Manager to take full ownership of quality, safety and compliance from the ground up.
This is a rare greenfield opportunity for a quality professional who thrives on building robust systems, setting standards, and embedding a culture of excellence.
You ll be the architect of the site s Quality Management System (QMS), working closely with senior stakeholders to ensure compliance, consistency and continuous improvement across the operation - If you re motivated by autonomy, influence, and the chance to leave a lasting legacy, this role offers exactly that!
The Role
As Quality Manager, you will have end-to-end responsibility for quality assurance, compliance, and audit readiness at a newly established site.
Key responsibilities include:
Quality Systems & Compliance
• Design, implement and embed a fit-for-purpose Quality Management System (QMS) aligned to customer, legal and industry standards
• Own and maintain all quality documentation, including procedures, work instructions and the Management System Manual
• Ensure compliance with ISO 14001, ISO 45001, BRC, Bureau Veritas and Sedex standards
Auditing & Continuous Improvement
• Plan and conduct internal audits and manage external audits with confidence
• Investigate non-conformances, implement corrective and preventive actions, and drive measurable improvements
• Track, analyse and report quality performance metrics to senior management
Customer, Supplier & Stakeholder Engagement
• Act as the primary point of contact for quality-related customer and supplier matters
• Manage customer complaints professionally and support product recalls where required, including stock quarantine
• Host audits, site visits and inspections, representing the business to the highest standard
Leadership & Collaboration
• Lead, coach and develop the QA team, setting clear expectations and building capability
• Work collaboratively with Production, Warehouse, H&S and Sales teams to ensure specifications are met and deviations resolved swiftly
• Promote a strong culture of quality, accountability and continuous improvement across the site
What You ll Bring
Essential Experience & Qualifications
• Strong working knowledge of Quality Management principles and systems
• Proven experience maintaining and auditing against ISO 14001, ISO 45001, BRC, Bureau Veritas and Sedex
• HACCP and Food Hygiene training
• IOSH certification and Legionella training
• Confident communicator with strong negotiation, report writing and presentation skills
• Excellent leadership, coaching and stakeholder management capability
• Strong IT literacy with the ability to analyse and report operational data
• Flexible approach to working hours to meet business needs
Desirable (But Not Essential)
• Experience with environmental compliance (waste, energy, water, oils, pest control and relevant legislation)
• Externally certified auditor status
• NEBOSH qualification (or working towards)
• Exposure to Lean / Six Sigma methodologies
• Train-the-Trainer experience and confidence delivering internal training
How to Apply
Please submit your CV along with a brief cover note outlining your experience in building or embedding Quality Management Systems and leading audits.
Applications are reviewed on receipt early applications are encouraged.
We are an equal opportunities employer and welcome applications from all suitably qualified candidates. Reasonable adjustments will be made throughout the recruitment process where required.
We look forward to receiving your application!
No agencies please.
