Case Manager

Northreach is a dynamic recruitment agency that connects businesses with top talent in financial services, fintech, and digital sectors. We specialize in providing a seamless recruitment experience for clients and candidates, fostering innovation and professional growth.

The Opportunity

Northreach is working with a growing specialist lender to recruit a Case Manager to support the end-to-end delivery of bridging finance transactions. This role plays a critical part in ensuring applications move efficiently from submission through to completion, while maintaining a high standard of service for brokers and clients.

This position suits someone highly organised, detail-focused, and comfortable managing multiple cases at once in a fast-paced lending environment.

The role

As Case Manager, you will take responsibility for the day-to-day coordination of bridging finance cases. You will act as a key point of contact for brokers and clients, working closely with underwriters, legal advisors, and internal stakeholders to ensure all documentation, conditions, and requirements are met in a timely manner.

You will be expected to proactively manage case progression, identify potential delays, and resolve issues to keep transactions on track.

Key responsibilities

• Support the full lifecycle of bridging finance applications from submission to completion
• Act as a primary point of contact for brokers and clients, providing regular updates
• Liaise with underwriters, solicitors, valuers, and internal teams to gather information and progress cases
• Ensure all documentation is complete, accurate, and compliant with internal policy
• Maintain detailed and up-to-date case records and correspondence
• Identify issues or bottlenecks within cases and work to resolve them efficiently
• Provide updates and reporting on case status and pipeline progression

What we are looking for

• Previous experience in a case management, completions, or operational role within bridging finance or specialist lending is preferred
• Strong organisational and time-management skills
• Excellent attention to detail and accuracy
• Clear and confident communication skills, both written and verbal
• Proactive problem-solving mindset with the ability to manage competing priorities
• Comfortable working in an office-based, team-oriented environment

Why consider this role

This is an opportunity to join a growing lender at an exciting stage of development, where operational quality and client experience are highly valued. You will play a visible role in supporting deal delivery and will have scope to develop your skills within specialist property finance.