Take a look at our current vacancies. If you see a vacancy that is right for you, we encourage you to apply! Senior Applications Support Analyst (Workday) As part of our Application Operations team, you'll be the go-to person for resolving complex issues, managing third-party relationships, and supporting key platforms like Workday Financials - If you're passionate about service excellence, confident working with finance systems, and thrive in a collaborative environment, we'd love to hear from you. Contract : Permanent Working hours : 35 hours per week is full time. Salary: £53,300 - £64,786 (Dependent on experience) Reporting to : Applications Operations Manager Location: London, docklands. O ur permanent hybrid policy sees us all working at least four days across a fortnight in the office .The last few years have seen the Financial Ombudsman Service embark on an organisation-wide transformation journey. With the customer at the heart of everything we do, we have already delivered significant improvements in the service we offer and 2025 will see us continue with our ambitious transformation agenda.As part of the application operations team, you'll be a pivotal point of contact for our customers, suppliers and third-party managed service partners. As well as managing relationships you'll also be triaging issues and requests - ensuring our customers get timely responses. You'll be responsible for making the decision to escalate tickets to the relevant suppliers or address the issues yourself.As an operation support analyst, you'll be supporting our main HR and Finance System: Workday . You will provide a high quality, customer focused service. You'll be liaising with other CIO functions, suppliers and front-end users to ensure that the incidents and requests you receive are resolved within the agreed SLAs. You'll also undertake routine upgrades, maintenance and, daily checks on a range of applications to maintain availability and functionality. Key responsibilities Liaising with internal customers and third-party suppliers to provide technical support across our business applications including Workday. Ensuring our third-party supplier adhere to governance and change control. Utilising your Finance experience and knowledge of Workday to identify potential improvements to streamline core processes for the Finance team and wider business. Building and maintaining relationships with a full range of stakeholders to make sure that that the services you provide meet their needs Proactively taking personal responsibility for delivering on your objectives in line with our values Co-ordinating UAT and helping to manage system changes in collaboration with our AMS providers Making sure that all tickets are logged, progressed and resolved according to our agreed standards and procedures. Monitoring the progress of tickets that have been escalated to suppliers. Managing customer expectations with realistic timeframes and outcomes, ensuring that they're kept updated of any outstanding tickets Spotting trends in any reoccurring issues raised and working collaboratively with your team, the wider CIO functions and our third-party suppliers to find a solution To be considered for this role, you'll need to show us that you've got the skills and capabilities. You'll have to meet the following minimum criteria: Minimum Criteria Experience working with Workday as an analyst or subject matter expert, or demonstrable experience specialising in Finance or Payroll as a Workday end user working with large data sets. Significant experience of providing technical support across a range of business applications with ownership of managing customer queries on an end to end basis. Demonstrate an understanding of Accounts Receivable, Accounts Payable and the General Ledger Basic working knowledge of ITIL processes relating to technical support, ideally whilst using a service desk ticketing system. Knowledge of Workday Financials or payroll, reporting, tenant management and good governance practices Proven ability to build and maintain relationships with a full range of technical and non-technical stakeholders, including the ability to manage expectations with realistic outcomes. Experience of working with working with 3rd party suppliers Desirable Criteria Knowledge of SSMS and SQLWe are a values led organisation. Our values define our culture, influence our decisions, and underpin our vision and strategy. They set out how we play our PART through Purpose, Ambition, Respect and Trust. You can learn more about our values here:We also offer an attractive, competitive salary and flexible benefits to suit our people. Here's a list of some of the many benefits and perks you can get for working with us: 25 days holiday entitlement, with the option to buy extra or sell days Generous pension Various Family Friendly Policies, including enhanced maternity pay, carers and dependants leave Employer provided benefits such as Private medical insurance, virtual GP, Critical illness cover, Life assurance cover, to name a few Choice of voluntary benefits including Technology scheme, Cycle to work scheme, Will-writing service amongst others Employee Assistance Programme Extensive opportunities for personal and career development Nationwide gym membership discounts, and a fully equipped on-site gym open 24/7 in London Extensive Well-being resources including on-site therapists (London office only) Beautiful and bright London office looking over the Thames and near to mainline stations Our Manchester office is 7 minutes' walk from the Oxford Road station Our employee led networks (a couple of examples being our Women's Network, Carers network, and Neurodiverse Network) do fantastic work in educating and raising awareness across a range of experiences and support us in being an inclusive employer and a great place to work. You can get involved, too! Please apply with an up to date CV, This advert will close on 20th November 2025. Due to high application numbers this advert may end earlier than the date specified, so please don't delay and apply now! A full job profile is available on request and will be provided to candidates shortlisted. We're proud to be an inclusive employer We view diversity as fundamental to our success and welcome applications from underrepresented groups across all communities.We're committed to being a great place to work- attracting and developing people from the widest possible range of backgrounds. We want everyone to perform at their best and feel able to be themselves. We understand that if we're diverse and inclusive, we'll better understand different perspectives, which is fundamental to our job resolving financial complaints.We welcome applications from Black and other ethnic minority candidates, and female candidates, for all positions and particularly so for senior leader positions as they are under-represented within the Financial Ombudsman Service at this level. We are proud to be a Disability Confident Leader. This means that we will put disabled candidates entering under the scheme through to the next stage of the recruitment process should they meet the minimum criteria for a role. A minimum criterion needs to be measurable from reviewing a candidate's CV/supporting statement. Exceptions may apply if due to the volume of applications, we are not able to interview all eligible candidates who qualify under the scheme. If you would like to speak to a member of our team about any reasonable adjustments you need, please email and let us know your preferred method of contact. Find out more Check out below channels to find out more about everyday life at the Financial Ombudsman Service - and don't forget to follow us while you're there! LinkedIn: Our careers page:Good luck
Jan 09, 2026
Full time
Take a look at our current vacancies. If you see a vacancy that is right for you, we encourage you to apply! Senior Applications Support Analyst (Workday) As part of our Application Operations team, you'll be the go-to person for resolving complex issues, managing third-party relationships, and supporting key platforms like Workday Financials - If you're passionate about service excellence, confident working with finance systems, and thrive in a collaborative environment, we'd love to hear from you. Contract : Permanent Working hours : 35 hours per week is full time. Salary: £53,300 - £64,786 (Dependent on experience) Reporting to : Applications Operations Manager Location: London, docklands. O ur permanent hybrid policy sees us all working at least four days across a fortnight in the office .The last few years have seen the Financial Ombudsman Service embark on an organisation-wide transformation journey. With the customer at the heart of everything we do, we have already delivered significant improvements in the service we offer and 2025 will see us continue with our ambitious transformation agenda.As part of the application operations team, you'll be a pivotal point of contact for our customers, suppliers and third-party managed service partners. As well as managing relationships you'll also be triaging issues and requests - ensuring our customers get timely responses. You'll be responsible for making the decision to escalate tickets to the relevant suppliers or address the issues yourself.As an operation support analyst, you'll be supporting our main HR and Finance System: Workday . You will provide a high quality, customer focused service. You'll be liaising with other CIO functions, suppliers and front-end users to ensure that the incidents and requests you receive are resolved within the agreed SLAs. You'll also undertake routine upgrades, maintenance and, daily checks on a range of applications to maintain availability and functionality. Key responsibilities Liaising with internal customers and third-party suppliers to provide technical support across our business applications including Workday. Ensuring our third-party supplier adhere to governance and change control. Utilising your Finance experience and knowledge of Workday to identify potential improvements to streamline core processes for the Finance team and wider business. Building and maintaining relationships with a full range of stakeholders to make sure that that the services you provide meet their needs Proactively taking personal responsibility for delivering on your objectives in line with our values Co-ordinating UAT and helping to manage system changes in collaboration with our AMS providers Making sure that all tickets are logged, progressed and resolved according to our agreed standards and procedures. Monitoring the progress of tickets that have been escalated to suppliers. Managing customer expectations with realistic timeframes and outcomes, ensuring that they're kept updated of any outstanding tickets Spotting trends in any reoccurring issues raised and working collaboratively with your team, the wider CIO functions and our third-party suppliers to find a solution To be considered for this role, you'll need to show us that you've got the skills and capabilities. You'll have to meet the following minimum criteria: Minimum Criteria Experience working with Workday as an analyst or subject matter expert, or demonstrable experience specialising in Finance or Payroll as a Workday end user working with large data sets. Significant experience of providing technical support across a range of business applications with ownership of managing customer queries on an end to end basis. Demonstrate an understanding of Accounts Receivable, Accounts Payable and the General Ledger Basic working knowledge of ITIL processes relating to technical support, ideally whilst using a service desk ticketing system. Knowledge of Workday Financials or payroll, reporting, tenant management and good governance practices Proven ability to build and maintain relationships with a full range of technical and non-technical stakeholders, including the ability to manage expectations with realistic outcomes. Experience of working with working with 3rd party suppliers Desirable Criteria Knowledge of SSMS and SQLWe are a values led organisation. Our values define our culture, influence our decisions, and underpin our vision and strategy. They set out how we play our PART through Purpose, Ambition, Respect and Trust. You can learn more about our values here:We also offer an attractive, competitive salary and flexible benefits to suit our people. Here's a list of some of the many benefits and perks you can get for working with us: 25 days holiday entitlement, with the option to buy extra or sell days Generous pension Various Family Friendly Policies, including enhanced maternity pay, carers and dependants leave Employer provided benefits such as Private medical insurance, virtual GP, Critical illness cover, Life assurance cover, to name a few Choice of voluntary benefits including Technology scheme, Cycle to work scheme, Will-writing service amongst others Employee Assistance Programme Extensive opportunities for personal and career development Nationwide gym membership discounts, and a fully equipped on-site gym open 24/7 in London Extensive Well-being resources including on-site therapists (London office only) Beautiful and bright London office looking over the Thames and near to mainline stations Our Manchester office is 7 minutes' walk from the Oxford Road station Our employee led networks (a couple of examples being our Women's Network, Carers network, and Neurodiverse Network) do fantastic work in educating and raising awareness across a range of experiences and support us in being an inclusive employer and a great place to work. You can get involved, too! Please apply with an up to date CV, This advert will close on 20th November 2025. Due to high application numbers this advert may end earlier than the date specified, so please don't delay and apply now! A full job profile is available on request and will be provided to candidates shortlisted. We're proud to be an inclusive employer We view diversity as fundamental to our success and welcome applications from underrepresented groups across all communities.We're committed to being a great place to work- attracting and developing people from the widest possible range of backgrounds. We want everyone to perform at their best and feel able to be themselves. We understand that if we're diverse and inclusive, we'll better understand different perspectives, which is fundamental to our job resolving financial complaints.We welcome applications from Black and other ethnic minority candidates, and female candidates, for all positions and particularly so for senior leader positions as they are under-represented within the Financial Ombudsman Service at this level. We are proud to be a Disability Confident Leader. This means that we will put disabled candidates entering under the scheme through to the next stage of the recruitment process should they meet the minimum criteria for a role. A minimum criterion needs to be measurable from reviewing a candidate's CV/supporting statement. Exceptions may apply if due to the volume of applications, we are not able to interview all eligible candidates who qualify under the scheme. If you would like to speak to a member of our team about any reasonable adjustments you need, please email and let us know your preferred method of contact. Find out more Check out below channels to find out more about everyday life at the Financial Ombudsman Service - and don't forget to follow us while you're there! LinkedIn: Our careers page:Good luck
Business Unit:Business Banking, Business Direct Salary Range: £25,250 - £27,000 per annum DOE+ benefits Location: Hybrid with occasional travel required to a hub Contract Type: 2 x Permanent Our Team We are searching for Business Advisers to join our Business Direct telephony team. If you have a passion for delivering fantastic customer service and helping customers with all their business banking needs this might be the role for you! We are looking for highly motivated individuals to provide a best in class, tailored made experience to our small business customers. But don't worry, we will coach, support and encourage you to develop the skills you need. What you'll be doing Providing a fantastic customer experience, you will be the first point of contact for prospective and existing customers. Always providing professional and personable service for customers, taking ownership of queries and requests. Having meaningful conversations with our customers, you will identify their needs and introduce the right products and services that will benefit them. Contributing to the team's overall business objectives, in particular supporting and educating our customers on our digital proposition. Maintaining and demonstrating high degrees of data quality and accuracy. Ensuring all policies, procedures and FCA banking regulations are always adhered to. We need you to have Previously worked within a customer facing role providing excellent customer service. A genuine passion for customer service and willingness to go the extra mile in order to ensure a brilliant customer experience. Good organisational and administrative skills, ensuring all tasks are complete within required timescales. Strong verbal and written communication skills. A desire to continually broaden your knowledge and share best practices with your team. Ability to understand and follow policies and procedures to ensure we keep the Bank and our customers safe. It's a bonus if you have but not essential Previous financial and/or call centre experience. Red Hot Rewards 25 days holiday per year, increasing over time to 30. Plus, an option to buy more, giving you even more choice. Private medical insurance A highly competitive pension to help you build a strong foundation for retirement Access to an annual performance-related bonus Training and development to help you progress your career A great selection of additional benefits through our flexible benefits scheme Life assurance to provide peace of mind for you and your loved ones Up to 2 days of paid volunteering a year If we're lucky to receive a lot of interest, we may close the advert early. Please ensure to submit your applications as soon as possible. Say hello to Virgin Money Virgin Money is so much more than just a bank. As part of the Nationwide group, together we're the UK's first full-service mutual bank serving millions of retail and business customers and all driven by our purpose; Banking but fairer, more rewarding and for the good of society. With us, you'll be part of an organisation uniquely positioned to make a difference to the lives of customers, communities and broader society and embark on a collaborative, customer obsessed, and fun-filled career journey. Embrace the weekdays, enjoy fantastic perks, and make a meaningful positive difference. Time to discover what it means to be part of the first mutual full-service banking provider. Be yourself at Virgin Money At Virgin Money, we celebrate everyone. We have fun, think big, and relentlessly include each other, all in pursuit of our purpose: Banking - but fairer, more rewarding, and for the good of society. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Please note: If we receive a high volume of eligible applications, we may need to prioritise candidates whose skills and experience most closely align with the role, while still ensuring fair and equitable consideration for all applicants. Now the legal bit We're in the process of bringing Virgin Money and Nationwide together which, subject to Court approval, will happen on 2 April 2026. You can find out more about what this means at If you're successful in securing a role with us, your employment will move automatically to Nationwide when this transfer goes ahead. Although some of our roles allow you to be based anywhere in the UK, we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks -we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.
Jan 09, 2026
Full time
Business Unit:Business Banking, Business Direct Salary Range: £25,250 - £27,000 per annum DOE+ benefits Location: Hybrid with occasional travel required to a hub Contract Type: 2 x Permanent Our Team We are searching for Business Advisers to join our Business Direct telephony team. If you have a passion for delivering fantastic customer service and helping customers with all their business banking needs this might be the role for you! We are looking for highly motivated individuals to provide a best in class, tailored made experience to our small business customers. But don't worry, we will coach, support and encourage you to develop the skills you need. What you'll be doing Providing a fantastic customer experience, you will be the first point of contact for prospective and existing customers. Always providing professional and personable service for customers, taking ownership of queries and requests. Having meaningful conversations with our customers, you will identify their needs and introduce the right products and services that will benefit them. Contributing to the team's overall business objectives, in particular supporting and educating our customers on our digital proposition. Maintaining and demonstrating high degrees of data quality and accuracy. Ensuring all policies, procedures and FCA banking regulations are always adhered to. We need you to have Previously worked within a customer facing role providing excellent customer service. A genuine passion for customer service and willingness to go the extra mile in order to ensure a brilliant customer experience. Good organisational and administrative skills, ensuring all tasks are complete within required timescales. Strong verbal and written communication skills. A desire to continually broaden your knowledge and share best practices with your team. Ability to understand and follow policies and procedures to ensure we keep the Bank and our customers safe. It's a bonus if you have but not essential Previous financial and/or call centre experience. Red Hot Rewards 25 days holiday per year, increasing over time to 30. Plus, an option to buy more, giving you even more choice. Private medical insurance A highly competitive pension to help you build a strong foundation for retirement Access to an annual performance-related bonus Training and development to help you progress your career A great selection of additional benefits through our flexible benefits scheme Life assurance to provide peace of mind for you and your loved ones Up to 2 days of paid volunteering a year If we're lucky to receive a lot of interest, we may close the advert early. Please ensure to submit your applications as soon as possible. Say hello to Virgin Money Virgin Money is so much more than just a bank. As part of the Nationwide group, together we're the UK's first full-service mutual bank serving millions of retail and business customers and all driven by our purpose; Banking but fairer, more rewarding and for the good of society. With us, you'll be part of an organisation uniquely positioned to make a difference to the lives of customers, communities and broader society and embark on a collaborative, customer obsessed, and fun-filled career journey. Embrace the weekdays, enjoy fantastic perks, and make a meaningful positive difference. Time to discover what it means to be part of the first mutual full-service banking provider. Be yourself at Virgin Money At Virgin Money, we celebrate everyone. We have fun, think big, and relentlessly include each other, all in pursuit of our purpose: Banking - but fairer, more rewarding, and for the good of society. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Please note: If we receive a high volume of eligible applications, we may need to prioritise candidates whose skills and experience most closely align with the role, while still ensuring fair and equitable consideration for all applicants. Now the legal bit We're in the process of bringing Virgin Money and Nationwide together which, subject to Court approval, will happen on 2 April 2026. You can find out more about what this means at If you're successful in securing a role with us, your employment will move automatically to Nationwide when this transfer goes ahead. Although some of our roles allow you to be based anywhere in the UK, we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks -we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.
# Senior Proposition Manager - Everyday Money Management Location Location:Location:Coventry-Binley Business Park, Hybrid, ManchesterLocation is a required fieldSalary Details:Up to £83,000 (dependant on relevant experience) About the roleOur Product and Proposition team have an exciting new opportunity to join them as Senior Propositions Manager for Everyday Banking, including Personal Current Accounts, Savings and Unsecured lending. This role is responsible for the development of our future Group retail banking proposition, working with teams to integrate the Coventry Building Society and Co-operative Bank's existing products and propositions towards our our end-state strategy. This is a key opportunity to help define and bring to market the Groups ambitious long term Everyday Banking strategy at a pivotal moment in the organisations' history.The role holder will work with a wide range of stakeholders across the business to lead and develop propositions and future business plans, as well as to support the Commercial Office in integrating the two organisations across customer, commercial and IT focused projects.As proposals worked up by the Senior Manager and team move through the delivery cycle to the live environment, the role will act as a business lead for these proposals, working closely with delivery teams, responsible for implementing changes to existing product ranges and acting as guardian to the overall vision and design of new propositions. Leading an established team and continuing to place heavy emphasis on their development will be key.This role can operate from either our Head Office campus in Binley, Coventry or our Manchester office but as a Group role, travel to both locations will be required occasionally. A team-led hybrid working arrangement is in place. Benefits: 28 days holiday a year plus bank holidays and a holiday buy/sell scheme Annual discretionary bonus scheme Personal pension with matched contributions Maternity, paternity and shared parental leave Extensive wellbeing support Life assurance (6 times annual salary) Find out more about the fantastic benefits of joining Coventry Building Society We reserve the right to close this advert early if we receive a high volume of suitable applications.You'll be an experienced leader of high performing teams, with experience of launching and managing product/propositions, understanding how to manage the requirements of a wide range of stakeholders, and know what it takes to get buy-in for proposals. To be successful in this role it's essential you have: Proven financial services leadership experience in a commercially focused role, with deep current account experience Digital banking propositional or product management experience, with a particular understanding of customer needs High proficiency in the creation of compelling written presentations/proposals and committee papers. Ability to develop strong relationships with key stakeholders across the organisation, including at a senior level. Creative problem solver and the ability to challenge the status quo Energy, drive and desire to achieve more, bringing something truly special to market. Desirable experience will be: Savings and unsecured lending insight and expertise Data expertise, with a strong experience in developing insight focused business cases. Skilled at navigating shifting priorities and evolving market conditions in a dual organisational setting. Expert knowledge of the regulatory requirements and rules that govern business activitiesWe're serious about equality, of race, age, faith, disability, and sexual orientation and we celebrate diversity. By working together, we know you'll build more than just a career with us. Flexibility and why it matters We understand the need for flexibility, so wherever possible, we'll consider alternative working patterns. Have a chat with us before you apply to see what the possibilities are for this role. Proud to be a Disability Confident Committed Employer We're proud to offer an interview or assessment to every disabled applicant who meet the minimum criteria for our vacancies. As part of the application process, disabled applicants can opt in for the Disability Confident Interview Scheme. If there are ever occasions where it is not practicable to interview all candidates that meet the essential criteria, such as when we receive a high number of applications, we commit to interviewing disabled candidates who best meet the minimum essential and desirable criteria.On 1 January 2025, Coventry Building Society purchased The Co-operative Bank. Bringing together our purpose-led building society with the UK's original ethical bank was the start of an exciting journey.Trusted by over four million people, we're a mutually owned business free from shareholders, and with our combined experience of almost 300 years, our ethics and dedication will continue to guide us. Together, we have shared values and an ethical approach towards our members, customers and colleagues.We're officially recognised as a 'Great Place to Work' and our benefits go beyond basic pay, with a discretionary bonus scheme, a culture of reward and recognition and comprehensive support for wellbeing. LocationCoventry-Binley Business Park View on map
Jan 09, 2026
Full time
# Senior Proposition Manager - Everyday Money Management Location Location:Location:Coventry-Binley Business Park, Hybrid, ManchesterLocation is a required fieldSalary Details:Up to £83,000 (dependant on relevant experience) About the roleOur Product and Proposition team have an exciting new opportunity to join them as Senior Propositions Manager for Everyday Banking, including Personal Current Accounts, Savings and Unsecured lending. This role is responsible for the development of our future Group retail banking proposition, working with teams to integrate the Coventry Building Society and Co-operative Bank's existing products and propositions towards our our end-state strategy. This is a key opportunity to help define and bring to market the Groups ambitious long term Everyday Banking strategy at a pivotal moment in the organisations' history.The role holder will work with a wide range of stakeholders across the business to lead and develop propositions and future business plans, as well as to support the Commercial Office in integrating the two organisations across customer, commercial and IT focused projects.As proposals worked up by the Senior Manager and team move through the delivery cycle to the live environment, the role will act as a business lead for these proposals, working closely with delivery teams, responsible for implementing changes to existing product ranges and acting as guardian to the overall vision and design of new propositions. Leading an established team and continuing to place heavy emphasis on their development will be key.This role can operate from either our Head Office campus in Binley, Coventry or our Manchester office but as a Group role, travel to both locations will be required occasionally. A team-led hybrid working arrangement is in place. Benefits: 28 days holiday a year plus bank holidays and a holiday buy/sell scheme Annual discretionary bonus scheme Personal pension with matched contributions Maternity, paternity and shared parental leave Extensive wellbeing support Life assurance (6 times annual salary) Find out more about the fantastic benefits of joining Coventry Building Society We reserve the right to close this advert early if we receive a high volume of suitable applications.You'll be an experienced leader of high performing teams, with experience of launching and managing product/propositions, understanding how to manage the requirements of a wide range of stakeholders, and know what it takes to get buy-in for proposals. To be successful in this role it's essential you have: Proven financial services leadership experience in a commercially focused role, with deep current account experience Digital banking propositional or product management experience, with a particular understanding of customer needs High proficiency in the creation of compelling written presentations/proposals and committee papers. Ability to develop strong relationships with key stakeholders across the organisation, including at a senior level. Creative problem solver and the ability to challenge the status quo Energy, drive and desire to achieve more, bringing something truly special to market. Desirable experience will be: Savings and unsecured lending insight and expertise Data expertise, with a strong experience in developing insight focused business cases. Skilled at navigating shifting priorities and evolving market conditions in a dual organisational setting. Expert knowledge of the regulatory requirements and rules that govern business activitiesWe're serious about equality, of race, age, faith, disability, and sexual orientation and we celebrate diversity. By working together, we know you'll build more than just a career with us. Flexibility and why it matters We understand the need for flexibility, so wherever possible, we'll consider alternative working patterns. Have a chat with us before you apply to see what the possibilities are for this role. Proud to be a Disability Confident Committed Employer We're proud to offer an interview or assessment to every disabled applicant who meet the minimum criteria for our vacancies. As part of the application process, disabled applicants can opt in for the Disability Confident Interview Scheme. If there are ever occasions where it is not practicable to interview all candidates that meet the essential criteria, such as when we receive a high number of applications, we commit to interviewing disabled candidates who best meet the minimum essential and desirable criteria.On 1 January 2025, Coventry Building Society purchased The Co-operative Bank. Bringing together our purpose-led building society with the UK's original ethical bank was the start of an exciting journey.Trusted by over four million people, we're a mutually owned business free from shareholders, and with our combined experience of almost 300 years, our ethics and dedication will continue to guide us. Together, we have shared values and an ethical approach towards our members, customers and colleagues.We're officially recognised as a 'Great Place to Work' and our benefits go beyond basic pay, with a discretionary bonus scheme, a culture of reward and recognition and comprehensive support for wellbeing. LocationCoventry-Binley Business Park View on map
eDiscovery Manager page is loaded eDiscovery Managerlocations: Londonposted on: Posted Todayjob requisition id: RLinklaters is a global law firm, providing legal services in 20 countries and through 30 offices.Linklaters is a people business. Being best in class in the eyes of our clients means that our people must be exceptional.We look not only for brilliant minds, but for people who will thrive in our environment: people who love working collaboratively and demonstrate the innovative, efficient, agile, entrepreneurial, and responsible mind-set we aim to bring to every interaction.Ours is an environment of outperformance. We achieve this not with targets and incentives, but by fostering a positive, supportive, fair, and open atmosphere.We respect and value difference but insist on inclusivity. We celebrate all aspects of diversity and challenge any form of bias. This is vital to our ability to work as one team, with a common goal. The Role We are looking for an eDiscovery Manager to provide expert consulting and technical advice, with a particular focus on eDiscovery solutions. This role will drive global policies and ensure consistent implementation across regions by collaborating with senior leadership to align strategy and objectives. Acting as a subject matter expert in contentious LegalTech, you will also mentor team members to develop their expertise and deliver projects to the highest standards. You will join a globally connected, high-performing team that supports lawyers and practice groups in delivering exceptional client service and operational excellence. Your Key Responsibilities: Provide expert advice and support to contentious practices globally on all aspects of eDiscovery and other LegalTech tools. Ensure compliance with best practices, processes, and quality control across regions, maintaining consistency in service delivery. Enhance client relationships through direct engagement, ensuring matter optimisation aligns with client needs. Oversee project management and actively participate in projects from inception to completion, ensuring timely and effective delivery. Develop and implement policies for efficient resource allocation, balancing client requirements with regional demand. Collaborate with the Matter Optimisation Contentious Portfolio Manager to introduce new processes and workstreams, including Gen AI use cases. Provide technical expertise to troubleshoot and resolve issues, ensuring systems and services operate effectively. Assist in designing and delivering training programmes and materials for a range of end users. What we're looking for: Extensive experience (8+ years) in driving matter optimisation and implementing best eDiscovery practices within a global professional services environment, ideally in the legal sector. Proven track record in managing and delivering multiple LegalTech projects, with strong project planning and execution skills. Demonstrated ability to lead and develop high-performing teams, including resource allocation and performance management in complex, fast-paced settings. Strong technical proficiency in Relativity administration, including user access, security controls, performance monitoring, and advanced analytics; Relativity Master certification is highly desirable. Excellent understanding of pricing, profitability, and service delivery models within the legal industry, with a focus on innovation and continuous improvement. Professional certifications such as PMP or ITIL would be an advantage. What's on offer: This role can be based in our London offices, with a hybrid working model available. Joining Team Linklaters will see you qualify for a range of benefits designed to reward the vital contribution you'll be making to our success. These include:Health & Wellbeing Private Medical Insurance Free in-house fitness centre and subsidised health club memberships Free onsite GP service and periodic health assessmentsFinance Pension and flexible savings options Income protection and life assurance Mortgage advice and will-writing services.Family & Lifestyle Electric car and cycle to work schemes. Emergency family care Additional holiday/birthday leave. Maternity/paternity/shared parental leave. Travel insurance and season ticket loan Option to join sports and social clubs, as well as our employee networks groups (such as our Gender Equality, With Pride, or Social Mobility Networks)If you think this role would suit you, please click apply below. We look forward to hearing from you! Technical Skills This list of duties and responsibilities above is not exhaustive. It is intended to describe the general content of, and requirements for, the performance of this job. As such, the role may also include the undertaking of additional tasks as required. Application Policy Applications and CVs (direct or via agency) are only accepted online via the portal. Queries related to our roles must be directed to the relevant recruitment team and not the partners, practices or stakeholders ( for legal roles for business team roles ). This is the place where talent meets opportunity and where passion meets purpose. At Linklaters, the work we do means carving a path through unexplored territory, working on complex legal matters, across jurisdictions and borders and providing outstanding service and confidence to our clients.Having the vision to see things differently and the determination to deliver excellence, every time. That's what makes us who we are. You can see your true potential connecting with dynamic colleagues all over the world, united by purpose and shared values and working together as one inclusive, collaborative team.With second to none training and support, this is the place where you meet your future. This is Linklaters. In the event that we make an offer to you, and where local legislation permits, we will conduct pre-engagement screening checks that may include but are not limited to your professional and academic qualifications, your eligibility to work in the relevant jurisdiction, any criminal records, your financial stability and references from previous employers. Your offer will be subject to the successful completion of these checks which will be initiated following your consent.As a responsible business, it is important that we represent the diversity of our people, our clients and our communities. We know that diversity makes us a better law firm and helps us attract the best talent, drive innovation with diversity of thought, and deliver the best experience to everyone who comes into contact with us. We recruit on the basis of merit, irrespective of age, disability, gender, gender identity, race or ethnicity, marital status, religion, sex, sexual orientation or any other status protected by the laws or regulations in the locations where we operate.Selection decisions, and the reasons for those decisions, are recorded at each stage of the selection process. Selection criteria and, where appropriate, technical skills tests are in place to measure an individual's ability for the safe and effective performance of a job. Those involved in recruitment and selection decisions and processes are also provided with guidance on diversity issues. If you require reasonable adjustments to be made during the selection process, please talk to a member of the recruitment team so that any required adjustments can be made in advance. Specific experience requirements advertised on a role do not intend to preclude applications from candidates who may have more or less experience. Our intention is only to indicate a guideline as to the necessary skills for the role as described.
Jan 09, 2026
Full time
eDiscovery Manager page is loaded eDiscovery Managerlocations: Londonposted on: Posted Todayjob requisition id: RLinklaters is a global law firm, providing legal services in 20 countries and through 30 offices.Linklaters is a people business. Being best in class in the eyes of our clients means that our people must be exceptional.We look not only for brilliant minds, but for people who will thrive in our environment: people who love working collaboratively and demonstrate the innovative, efficient, agile, entrepreneurial, and responsible mind-set we aim to bring to every interaction.Ours is an environment of outperformance. We achieve this not with targets and incentives, but by fostering a positive, supportive, fair, and open atmosphere.We respect and value difference but insist on inclusivity. We celebrate all aspects of diversity and challenge any form of bias. This is vital to our ability to work as one team, with a common goal. The Role We are looking for an eDiscovery Manager to provide expert consulting and technical advice, with a particular focus on eDiscovery solutions. This role will drive global policies and ensure consistent implementation across regions by collaborating with senior leadership to align strategy and objectives. Acting as a subject matter expert in contentious LegalTech, you will also mentor team members to develop their expertise and deliver projects to the highest standards. You will join a globally connected, high-performing team that supports lawyers and practice groups in delivering exceptional client service and operational excellence. Your Key Responsibilities: Provide expert advice and support to contentious practices globally on all aspects of eDiscovery and other LegalTech tools. Ensure compliance with best practices, processes, and quality control across regions, maintaining consistency in service delivery. Enhance client relationships through direct engagement, ensuring matter optimisation aligns with client needs. Oversee project management and actively participate in projects from inception to completion, ensuring timely and effective delivery. Develop and implement policies for efficient resource allocation, balancing client requirements with regional demand. Collaborate with the Matter Optimisation Contentious Portfolio Manager to introduce new processes and workstreams, including Gen AI use cases. Provide technical expertise to troubleshoot and resolve issues, ensuring systems and services operate effectively. Assist in designing and delivering training programmes and materials for a range of end users. What we're looking for: Extensive experience (8+ years) in driving matter optimisation and implementing best eDiscovery practices within a global professional services environment, ideally in the legal sector. Proven track record in managing and delivering multiple LegalTech projects, with strong project planning and execution skills. Demonstrated ability to lead and develop high-performing teams, including resource allocation and performance management in complex, fast-paced settings. Strong technical proficiency in Relativity administration, including user access, security controls, performance monitoring, and advanced analytics; Relativity Master certification is highly desirable. Excellent understanding of pricing, profitability, and service delivery models within the legal industry, with a focus on innovation and continuous improvement. Professional certifications such as PMP or ITIL would be an advantage. What's on offer: This role can be based in our London offices, with a hybrid working model available. Joining Team Linklaters will see you qualify for a range of benefits designed to reward the vital contribution you'll be making to our success. These include:Health & Wellbeing Private Medical Insurance Free in-house fitness centre and subsidised health club memberships Free onsite GP service and periodic health assessmentsFinance Pension and flexible savings options Income protection and life assurance Mortgage advice and will-writing services.Family & Lifestyle Electric car and cycle to work schemes. Emergency family care Additional holiday/birthday leave. Maternity/paternity/shared parental leave. Travel insurance and season ticket loan Option to join sports and social clubs, as well as our employee networks groups (such as our Gender Equality, With Pride, or Social Mobility Networks)If you think this role would suit you, please click apply below. We look forward to hearing from you! Technical Skills This list of duties and responsibilities above is not exhaustive. It is intended to describe the general content of, and requirements for, the performance of this job. As such, the role may also include the undertaking of additional tasks as required. Application Policy Applications and CVs (direct or via agency) are only accepted online via the portal. Queries related to our roles must be directed to the relevant recruitment team and not the partners, practices or stakeholders ( for legal roles for business team roles ). This is the place where talent meets opportunity and where passion meets purpose. At Linklaters, the work we do means carving a path through unexplored territory, working on complex legal matters, across jurisdictions and borders and providing outstanding service and confidence to our clients.Having the vision to see things differently and the determination to deliver excellence, every time. That's what makes us who we are. You can see your true potential connecting with dynamic colleagues all over the world, united by purpose and shared values and working together as one inclusive, collaborative team.With second to none training and support, this is the place where you meet your future. This is Linklaters. In the event that we make an offer to you, and where local legislation permits, we will conduct pre-engagement screening checks that may include but are not limited to your professional and academic qualifications, your eligibility to work in the relevant jurisdiction, any criminal records, your financial stability and references from previous employers. Your offer will be subject to the successful completion of these checks which will be initiated following your consent.As a responsible business, it is important that we represent the diversity of our people, our clients and our communities. We know that diversity makes us a better law firm and helps us attract the best talent, drive innovation with diversity of thought, and deliver the best experience to everyone who comes into contact with us. We recruit on the basis of merit, irrespective of age, disability, gender, gender identity, race or ethnicity, marital status, religion, sex, sexual orientation or any other status protected by the laws or regulations in the locations where we operate.Selection decisions, and the reasons for those decisions, are recorded at each stage of the selection process. Selection criteria and, where appropriate, technical skills tests are in place to measure an individual's ability for the safe and effective performance of a job. Those involved in recruitment and selection decisions and processes are also provided with guidance on diversity issues. If you require reasonable adjustments to be made during the selection process, please talk to a member of the recruitment team so that any required adjustments can be made in advance. Specific experience requirements advertised on a role do not intend to preclude applications from candidates who may have more or less experience. Our intention is only to indicate a guideline as to the necessary skills for the role as described.
Partner, Crime and Regulatory page is loaded Partner, Crime and Regulatorylocations: Manchester UK - 82 King Sttime type: Full timeposted on: Posted Todayjob requisition id: RCome and join our Crime & Regulatory team as a Partner here at Markel Law Join us and play your part in something special! The opportunity: We have an excellent opportunity for a Partner to join our Crime & Regulatory team in our Manchester office. The Crime and Regulatory Team is ranked in both the Legal 500 and Chambers and Partners. They undertake a variety of types of regulatory work including inquests, health and safety, licensing, CQC/Ofsted entity regulation and professional subject area work. The team currently includes a Partner, five solicitors, three paralegals and an administrative assistant. The work is fast paced, varied and exciting, and the successful candidate will receive full training in our internal practices and procedures.Markel Law LLP (Markel Law) is an independent SRA authorised and regulated legal business offering services to both insured and non-insured clients. Our clients and business partners comprise businesses, high net worth individuals, and associations across a broad spectrum of industries.Our clients and business partners comprise of businesses, high net worth individuals and associations across a broad spectrum of industries. We operate from offices in Leeds, Manchester, London and Croydon and employ over 60 specialist solicitors. Our legal teams guide, support, defend and protect clients through a wide range of key legal services and risk scenarios.We are looking for an accomplished Senior Lawyer either currently at, or looking for promotion to, Partner level and based in Manchester to join our crime and regulatory team. The team currently consists of 5 fee earners and a senior legal administrator. What you'll be doing: The firm's crime and regulatory offering is focussed on work for Markel UK, a specialist commercial insurance provider to SMEs, professionals, associations, and the third sector. The team is ranked in both the Legal 500 and Chambers and Partners in crime, health and safety and professional field.Instructions cover the full spectrum of business crime and regulatory work, including: Inquests and public inquiries Professional subject area Gross misconduct investigations in policing Health, safety, licensing and environmental matters Entity regulation (with a focus on Ofsted and CQC)The role is to provide input into the strategic leadership, development and growth of the crime and regulatory team, along with handling a varied case load both as the day-to-day contact on cases and also as supervisor to more junior colleagues in the team. Support in leading and running the crime and regulatory team Lead, reinforce and develop internal organisational referrer relationships, corporate client and business partner relationships for growth of the crime and regulatory and wider business Take a proactive role in developing new business Input into strategy and direction at a senior level Provide both contentious and non-contentious legal advice representing businesses and individuals in an insured and uninsured capacity Supervise and mentor other lawyers within the team Carry out general management including governance, compliance, supplier and contract management Have budget, financial and profitability control including running own caseload delivering appropriate personal billing and financial targets Support the Markel Law advice line and hub services management in relation to content and quality of crime and regulatory matters Provide overall team strategic direction, development and marketing (including website, literature, communications and PR) Our must haves: Have significant expertise in more than one of our core practice areas together with management experience Understand how to work with both legal expense insurance and general insurance referrals, including establishing relationships with internal and external partners Be able to demonstrate technical excellence Deliver high quality and commercially focused advice Have experience of client management and practice development Have strong business development experience Be expected to develop and bring in new business to the department for exceptional growth Have a sound knowledge of legal/insurance relationships and their interaction, particularly in the context of liability insurance Demonstrate first class client care and communication skills across all levels Have high attention to detail and accurate case management skills Have excellent written communication skills Be an effective manager, demonstrating positive and co-operative interaction with team members Who we are: Markel Corporation (NYSE - MKL) a Fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world. We're all about people We win together We strive for better We enjoy the everyday We think further What's in it for you: A great starting salary plus great annual bonus & strong benefits package 25 days paid holiday plus Bank Holidays, with the opportunity to buy / sell extra leave Fantastic company pension scheme, private medical and dental cover, life assurance, travel insurance cover, income protection, season ticket loan as well as other great benefits on offer There are countless opportunities to learn new skills and develop in your career, and we can provide the support needed to do just that!Choose 'Apply Now' to fill out our short application, so that we can find out more about you.At Markel, we are all about the people , celebrating the value of a diverse workforce that brings experience and expertise from a wide variety of backgrounds and life circumstances. Whatever your background, if you feel you meet the requirements of this role then we want to hear from you. We are also happy to consider candidates who are looking for flexible working patterns.We will ensure that individuals are provided with any reasonable accommodations to be able to participate in the job application or interview process and to perform essential job functions if successful. Please contact us via email at or call us at to request any accommodations or adjustments that may be needed, including alternative formats of documents or information on how to apply offline.
Jan 09, 2026
Full time
Partner, Crime and Regulatory page is loaded Partner, Crime and Regulatorylocations: Manchester UK - 82 King Sttime type: Full timeposted on: Posted Todayjob requisition id: RCome and join our Crime & Regulatory team as a Partner here at Markel Law Join us and play your part in something special! The opportunity: We have an excellent opportunity for a Partner to join our Crime & Regulatory team in our Manchester office. The Crime and Regulatory Team is ranked in both the Legal 500 and Chambers and Partners. They undertake a variety of types of regulatory work including inquests, health and safety, licensing, CQC/Ofsted entity regulation and professional subject area work. The team currently includes a Partner, five solicitors, three paralegals and an administrative assistant. The work is fast paced, varied and exciting, and the successful candidate will receive full training in our internal practices and procedures.Markel Law LLP (Markel Law) is an independent SRA authorised and regulated legal business offering services to both insured and non-insured clients. Our clients and business partners comprise businesses, high net worth individuals, and associations across a broad spectrum of industries.Our clients and business partners comprise of businesses, high net worth individuals and associations across a broad spectrum of industries. We operate from offices in Leeds, Manchester, London and Croydon and employ over 60 specialist solicitors. Our legal teams guide, support, defend and protect clients through a wide range of key legal services and risk scenarios.We are looking for an accomplished Senior Lawyer either currently at, or looking for promotion to, Partner level and based in Manchester to join our crime and regulatory team. The team currently consists of 5 fee earners and a senior legal administrator. What you'll be doing: The firm's crime and regulatory offering is focussed on work for Markel UK, a specialist commercial insurance provider to SMEs, professionals, associations, and the third sector. The team is ranked in both the Legal 500 and Chambers and Partners in crime, health and safety and professional field.Instructions cover the full spectrum of business crime and regulatory work, including: Inquests and public inquiries Professional subject area Gross misconduct investigations in policing Health, safety, licensing and environmental matters Entity regulation (with a focus on Ofsted and CQC)The role is to provide input into the strategic leadership, development and growth of the crime and regulatory team, along with handling a varied case load both as the day-to-day contact on cases and also as supervisor to more junior colleagues in the team. Support in leading and running the crime and regulatory team Lead, reinforce and develop internal organisational referrer relationships, corporate client and business partner relationships for growth of the crime and regulatory and wider business Take a proactive role in developing new business Input into strategy and direction at a senior level Provide both contentious and non-contentious legal advice representing businesses and individuals in an insured and uninsured capacity Supervise and mentor other lawyers within the team Carry out general management including governance, compliance, supplier and contract management Have budget, financial and profitability control including running own caseload delivering appropriate personal billing and financial targets Support the Markel Law advice line and hub services management in relation to content and quality of crime and regulatory matters Provide overall team strategic direction, development and marketing (including website, literature, communications and PR) Our must haves: Have significant expertise in more than one of our core practice areas together with management experience Understand how to work with both legal expense insurance and general insurance referrals, including establishing relationships with internal and external partners Be able to demonstrate technical excellence Deliver high quality and commercially focused advice Have experience of client management and practice development Have strong business development experience Be expected to develop and bring in new business to the department for exceptional growth Have a sound knowledge of legal/insurance relationships and their interaction, particularly in the context of liability insurance Demonstrate first class client care and communication skills across all levels Have high attention to detail and accurate case management skills Have excellent written communication skills Be an effective manager, demonstrating positive and co-operative interaction with team members Who we are: Markel Corporation (NYSE - MKL) a Fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world. We're all about people We win together We strive for better We enjoy the everyday We think further What's in it for you: A great starting salary plus great annual bonus & strong benefits package 25 days paid holiday plus Bank Holidays, with the opportunity to buy / sell extra leave Fantastic company pension scheme, private medical and dental cover, life assurance, travel insurance cover, income protection, season ticket loan as well as other great benefits on offer There are countless opportunities to learn new skills and develop in your career, and we can provide the support needed to do just that!Choose 'Apply Now' to fill out our short application, so that we can find out more about you.At Markel, we are all about the people , celebrating the value of a diverse workforce that brings experience and expertise from a wide variety of backgrounds and life circumstances. Whatever your background, if you feel you meet the requirements of this role then we want to hear from you. We are also happy to consider candidates who are looking for flexible working patterns.We will ensure that individuals are provided with any reasonable accommodations to be able to participate in the job application or interview process and to perform essential job functions if successful. Please contact us via email at or call us at to request any accommodations or adjustments that may be needed, including alternative formats of documents or information on how to apply offline.
Role purpose and overview A senior position working alongside the Assistant Editor, editing The Telegraph's award-winning Homepage and App, Working across a seven-day rota, this role will lead the team to ensure The Telegraph's homepage and app is driving the news agenda, as well as presenting the best content from across the newsroom. The candidate needs to have experience of working in an editor role on a national title with extensive knowledge of digital publishing. Key responsibilities Overseeing the curation of The Telegraph's Homepage and App. Liaising with Heads of Departments and publishers. Managing a team of homepage and app publishers. Reacting to breaking news stories. Growing The Telegraph's subscriber community with informative and engaging content. Working alongside the data publishing team to help create more subscriber-driven content. Liaising with the community team and off-platform editors to ensure all Telegraph content aligns. Key skills The candidate will have a strong background in news reporting and homepage editing on a national title. The role involves making decisions quickly and with precision, so staying calm during stressful breaking stories is essential. They should also have a firm understanding of data-led publishing and the type of stories that work well at certain times of the day, 'heat-mapping'. A good knowledge of publishing and the best way to promote The Telegraph's premium content is key. Being able to demonstrate whether a story should be told as a live blog, standalone or video is crucial to this role, as well as knowing what images, graphics and videos should be accompanying it. Experience in managing a team is crucial. Understanding why The Telegraph subscriber comes to the app and homepage is important, along with knowledge on what sets the publisher apart from rivals. Understanding the news agenda is crucial, as is being aware of what other titles are doing online and in print. A firm understanding of CMS, Trello, Pulse and Chartbeat is essential. Our benefits The nature of our industry means life at the Telegraph Media Group is fast-paced, demanding, and interesting. We also want it to be rewarding for everyone who works here by creating a suite of benefits that contribute to lifestyle choices and leisure activities. From dynamic working opportunities, medical cover, and parental leave (six months fully paid maternity leave and enhanced paternity/partner leave), to life assurance and season ticket loans, you can choose from a range of flexible benefits, designed to support your lifestyle and help you achieve a healthy work-life balance. Training and development With support from your manager and colleagues, you'll also have access to a variety of training and development opportunities through The Academy. Covering a range of personal and professional skills, our courses enable you to develop an enjoyable and rewarding career. Our commitment to inclusion At Telegraph Media Group, we foster a diverse and inclusive workplace and we are committed to building a team that reflects a wide variety of skills, perspectives and backgrounds. We believe in equality of opportunity and welcome candidates from all backgrounds, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We are proud to be a Level 3 Disability Confident Leader as part of the government's Disability Confident Scheme. If you are disabled or have a long-term health condition and would like support in applying for any of our roles or if you require any reasonable adjustments in the recruitment process with us, please make us aware. To find out more about Diversity, Inclusion and Belonging at Telegraph Media Group, and for more information on our purpose, beliefs, and people values, please visit our website.
Jan 09, 2026
Full time
Role purpose and overview A senior position working alongside the Assistant Editor, editing The Telegraph's award-winning Homepage and App, Working across a seven-day rota, this role will lead the team to ensure The Telegraph's homepage and app is driving the news agenda, as well as presenting the best content from across the newsroom. The candidate needs to have experience of working in an editor role on a national title with extensive knowledge of digital publishing. Key responsibilities Overseeing the curation of The Telegraph's Homepage and App. Liaising with Heads of Departments and publishers. Managing a team of homepage and app publishers. Reacting to breaking news stories. Growing The Telegraph's subscriber community with informative and engaging content. Working alongside the data publishing team to help create more subscriber-driven content. Liaising with the community team and off-platform editors to ensure all Telegraph content aligns. Key skills The candidate will have a strong background in news reporting and homepage editing on a national title. The role involves making decisions quickly and with precision, so staying calm during stressful breaking stories is essential. They should also have a firm understanding of data-led publishing and the type of stories that work well at certain times of the day, 'heat-mapping'. A good knowledge of publishing and the best way to promote The Telegraph's premium content is key. Being able to demonstrate whether a story should be told as a live blog, standalone or video is crucial to this role, as well as knowing what images, graphics and videos should be accompanying it. Experience in managing a team is crucial. Understanding why The Telegraph subscriber comes to the app and homepage is important, along with knowledge on what sets the publisher apart from rivals. Understanding the news agenda is crucial, as is being aware of what other titles are doing online and in print. A firm understanding of CMS, Trello, Pulse and Chartbeat is essential. Our benefits The nature of our industry means life at the Telegraph Media Group is fast-paced, demanding, and interesting. We also want it to be rewarding for everyone who works here by creating a suite of benefits that contribute to lifestyle choices and leisure activities. From dynamic working opportunities, medical cover, and parental leave (six months fully paid maternity leave and enhanced paternity/partner leave), to life assurance and season ticket loans, you can choose from a range of flexible benefits, designed to support your lifestyle and help you achieve a healthy work-life balance. Training and development With support from your manager and colleagues, you'll also have access to a variety of training and development opportunities through The Academy. Covering a range of personal and professional skills, our courses enable you to develop an enjoyable and rewarding career. Our commitment to inclusion At Telegraph Media Group, we foster a diverse and inclusive workplace and we are committed to building a team that reflects a wide variety of skills, perspectives and backgrounds. We believe in equality of opportunity and welcome candidates from all backgrounds, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We are proud to be a Level 3 Disability Confident Leader as part of the government's Disability Confident Scheme. If you are disabled or have a long-term health condition and would like support in applying for any of our roles or if you require any reasonable adjustments in the recruitment process with us, please make us aware. To find out more about Diversity, Inclusion and Belonging at Telegraph Media Group, and for more information on our purpose, beliefs, and people values, please visit our website.
We are looking for an experienced, values-led Registered Manager to lead a well-established domiciliary care service in Enfield. Registered Manager - Domiciliary Care Location: Enfield Hours: Monday to Friday, 8.30am - 5.00pm Salary: £40,000 per annum We are looking for an experienced, values-led Registered Manager to lead a well-established domiciliary care service in Enfield. This role is ideal for someone who has operated at a senior level within domiciliary care and is looking for a more focused, manageable role, or for someone with strong Registered Manager experience in a similar service who can step straight in and maintain high standards. This is not a step-up role. We are looking for someone confident, capable and ready to take ownership from day one, within a stable service with established processes and a supportive office team. Alongside care quality and compliance, the role includes a measured business development element, supporting sustainable growth through relationship building and local engagement. Key Responsibilities Hold CQC registration as the Registered Manager for the service Ensure full compliance with CQC regulations, safeguarding requirements and company policies Provide clear, visible leadership to office and care teams Maintain and continuously improve care quality and service standards Lead audits, inspections and quality assurance activity Oversee recruitment, onboarding and retention in collaboration with the wider team Support business development through local networking, relationship building and referrals Work closely with stakeholders to support growth in line with capacity and quality standards Oversee assessments, care planning and service delivery Monitor operational performance, staffing levels and KPIs About You Current or previous Registered Manager experience within domiciliary care Alternatively, strong experience in a closely comparable regulated care leadership role In-depth understanding of CQC standards and compliance Confident, steady leadership style with sound decision-making ability Comfortable balancing operational delivery with growth activity Organised, structured and able to take ownership without close supervision Local to Enfield or within a reasonable commuting distance What's on Offer Salary of £40,000 per annum Monday to Friday working hours, 8.30am - 5.00pm Established service with clear systems and support in place Opportunity to focus on quality, people and sustainable growth A role with balance, clarity and impact Next Steps If you are an experienced Registered Manager looking for a role that combines operational stability with measured growth, we would welcome a confidential conversation. Apply For Job
Jan 09, 2026
Full time
We are looking for an experienced, values-led Registered Manager to lead a well-established domiciliary care service in Enfield. Registered Manager - Domiciliary Care Location: Enfield Hours: Monday to Friday, 8.30am - 5.00pm Salary: £40,000 per annum We are looking for an experienced, values-led Registered Manager to lead a well-established domiciliary care service in Enfield. This role is ideal for someone who has operated at a senior level within domiciliary care and is looking for a more focused, manageable role, or for someone with strong Registered Manager experience in a similar service who can step straight in and maintain high standards. This is not a step-up role. We are looking for someone confident, capable and ready to take ownership from day one, within a stable service with established processes and a supportive office team. Alongside care quality and compliance, the role includes a measured business development element, supporting sustainable growth through relationship building and local engagement. Key Responsibilities Hold CQC registration as the Registered Manager for the service Ensure full compliance with CQC regulations, safeguarding requirements and company policies Provide clear, visible leadership to office and care teams Maintain and continuously improve care quality and service standards Lead audits, inspections and quality assurance activity Oversee recruitment, onboarding and retention in collaboration with the wider team Support business development through local networking, relationship building and referrals Work closely with stakeholders to support growth in line with capacity and quality standards Oversee assessments, care planning and service delivery Monitor operational performance, staffing levels and KPIs About You Current or previous Registered Manager experience within domiciliary care Alternatively, strong experience in a closely comparable regulated care leadership role In-depth understanding of CQC standards and compliance Confident, steady leadership style with sound decision-making ability Comfortable balancing operational delivery with growth activity Organised, structured and able to take ownership without close supervision Local to Enfield or within a reasonable commuting distance What's on Offer Salary of £40,000 per annum Monday to Friday working hours, 8.30am - 5.00pm Established service with clear systems and support in place Opportunity to focus on quality, people and sustainable growth A role with balance, clarity and impact Next Steps If you are an experienced Registered Manager looking for a role that combines operational stability with measured growth, we would welcome a confidential conversation. Apply For Job
.A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, healtheducationand interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world's grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world. About the Role: To define, develop and embed compelling customer value propositions for key Academic segments, ensuring marketing communications and campaigns are rooted in customer insight, brand alignment, and strategic messaging. This role translates complex portfolio offerings into clear, audience-led messaging and narrative frameworks that connect to institutional priorities across academia, funders, and government.This role plays a central part in enabling Elsevier's shift to a segment-first, customer-led marketing model - working closely with colleagues across marketing, sales, and product to align storytelling, improve campaign effectiveness, and increase customer engagement. Responsibilities: Develop and align value propositions for institutional buyer segments, built around customer needs, solution benefits, and aligned with Segment Strategy, audience tiering, and Elsevier's overall brand and transformation goals. Requirements: Extensive experience (7-10+ years) in B2B marketing, strategic communications, brand management, or customer insights Proven ability to develop messaging and value propositions for enterprise buyers and complex product or service portfolios Experience collaborating with sales and marketing teams on go-to-market planning and enablement Proficient writing and editing skills, including the development of messaging frameworks and concise communications Ability to balance audience insights, brand strategy, and commercial objectives Preferred experience Experience in research, education, SaaS or data-driven industriesFamiliarity with academic institutions, research funders, or public sector buyer needs We promote a healthy work/life balance across theorganisation. We offer an appealing working prospect for our people. Withnumerouswellbeing initiatives, shared parental leave, studyassistanceand sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: Generous holiday allowance with the option to buy additional days Health screening, eye care vouchers and private medical benefits Wellbeing programs Life assurance Access to a competitive contributory pension scheme Save As You Earn share option scheme Travel Season ticket loan Electric Vehicle Scheme Optional Dental Insurance Maternity, paternity and shared parental leave Employee AssistanceProgramme Access to emergency care for both the elderly and children RECARES days, giving you time to support the charities and causes that matter to you Access to employee resource groups with dedicated time to volunteer Access to extensive learning and development resources Access to employee discounts scheme via Perks at Work A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, healtheducationand interactive learning, as well as exceptionalhealthcare and clinical practice. What you do every day will help advance science and healthcare to advance human progress.Elsevier is a global leader in advanced information and decision support for science and healthcare. We believe that by working together with the communities we serve, we can shape human progress to go further, happen faster, and benefit all.We support continuous discovery and uphold the highest standards of content integrity, reliability, and reproducibility so the communities we serve can advance their field of science, healthcare or innovation with confidence. By combining high-quality content with powerful analytics, we transform complexity into clarity and deliver mission-critical insights that help professionals make better decisions when it matters most.We deliver insights that help research institutions, governments, and funders achieve their goals. We help researchers discover and share knowledge, collaborate, and accelerate innovation. We help librarians provide verified, quality information to universities. We help innovators turn knowledge into new products. We help health professionals improve patient care and educators train the next generation of doctors and nurses. Connecting quality content and innovative technologies, we make progress go further and happen faster. And by championing inclusion and sustainability, we ensure progress benefits all.With 9,500 employees, over 2,300 technologists in 5 major tech hubs, and more than 60 locations across the globe, we are committed to supporting the scientific and healthcare communities around the world. We offer a diverse range of opportunities across technology, commercial, business, and early career jobs. If you are looking for a career that inspires progress in science, innovation and health, and allows you to grow every day, find your team at Elsevier.Elsevier is part of RELX Group.Let's shape progress together. Join
Jan 09, 2026
Full time
.A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, healtheducationand interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world's grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world. About the Role: To define, develop and embed compelling customer value propositions for key Academic segments, ensuring marketing communications and campaigns are rooted in customer insight, brand alignment, and strategic messaging. This role translates complex portfolio offerings into clear, audience-led messaging and narrative frameworks that connect to institutional priorities across academia, funders, and government.This role plays a central part in enabling Elsevier's shift to a segment-first, customer-led marketing model - working closely with colleagues across marketing, sales, and product to align storytelling, improve campaign effectiveness, and increase customer engagement. Responsibilities: Develop and align value propositions for institutional buyer segments, built around customer needs, solution benefits, and aligned with Segment Strategy, audience tiering, and Elsevier's overall brand and transformation goals. Requirements: Extensive experience (7-10+ years) in B2B marketing, strategic communications, brand management, or customer insights Proven ability to develop messaging and value propositions for enterprise buyers and complex product or service portfolios Experience collaborating with sales and marketing teams on go-to-market planning and enablement Proficient writing and editing skills, including the development of messaging frameworks and concise communications Ability to balance audience insights, brand strategy, and commercial objectives Preferred experience Experience in research, education, SaaS or data-driven industriesFamiliarity with academic institutions, research funders, or public sector buyer needs We promote a healthy work/life balance across theorganisation. We offer an appealing working prospect for our people. Withnumerouswellbeing initiatives, shared parental leave, studyassistanceand sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: Generous holiday allowance with the option to buy additional days Health screening, eye care vouchers and private medical benefits Wellbeing programs Life assurance Access to a competitive contributory pension scheme Save As You Earn share option scheme Travel Season ticket loan Electric Vehicle Scheme Optional Dental Insurance Maternity, paternity and shared parental leave Employee AssistanceProgramme Access to emergency care for both the elderly and children RECARES days, giving you time to support the charities and causes that matter to you Access to employee resource groups with dedicated time to volunteer Access to extensive learning and development resources Access to employee discounts scheme via Perks at Work A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, healtheducationand interactive learning, as well as exceptionalhealthcare and clinical practice. What you do every day will help advance science and healthcare to advance human progress.Elsevier is a global leader in advanced information and decision support for science and healthcare. We believe that by working together with the communities we serve, we can shape human progress to go further, happen faster, and benefit all.We support continuous discovery and uphold the highest standards of content integrity, reliability, and reproducibility so the communities we serve can advance their field of science, healthcare or innovation with confidence. By combining high-quality content with powerful analytics, we transform complexity into clarity and deliver mission-critical insights that help professionals make better decisions when it matters most.We deliver insights that help research institutions, governments, and funders achieve their goals. We help researchers discover and share knowledge, collaborate, and accelerate innovation. We help librarians provide verified, quality information to universities. We help innovators turn knowledge into new products. We help health professionals improve patient care and educators train the next generation of doctors and nurses. Connecting quality content and innovative technologies, we make progress go further and happen faster. And by championing inclusion and sustainability, we ensure progress benefits all.With 9,500 employees, over 2,300 technologists in 5 major tech hubs, and more than 60 locations across the globe, we are committed to supporting the scientific and healthcare communities around the world. We offer a diverse range of opportunities across technology, commercial, business, and early career jobs. If you are looking for a career that inspires progress in science, innovation and health, and allows you to grow every day, find your team at Elsevier.Elsevier is part of RELX Group.Let's shape progress together. Join
The postholder is responsible for managing the Estates team to help deliver the corporate aims, objectives and objectives of the Trust. The postholder will provide specialist advice and guidance for estates on technical and compliance matters relating to all aspects of the Trust's Estate. The post-holder will ensure that the Trust's estate complies with Statutory Legislation, Health Technical Memorandum's (HTM's), Codes of Practice and meets patient and service needs. The will manage the EME team and services, as the Trust's Senior Operational Manager, whilst also being competent to line manage the Authorised Person/s, in the areas listed below and as defined within HTM-00 for:- Operational Engineering Management Electrical Services Mechanical Services Building Fabric Maintenance Programmes Sustainability Minor Improvement Works Service / Maintenance Contracts Grounds and Gardens Security Fire Lead on specialist aspects of Estates services, responsible for interpreting legislative requirements on Estates matters. Main duties of the job Manage, monitor and co-ordinate all estates activities with appropriate arrangements in place for the delivery of responsive and effective estates services including 'out of hours' on-call services and emergency contingency plans. Responds to estates emergencies and manages and participates in the 'out of hour' emergency on-call management rota. Manage the Trust's relationship with third party organisations ensuring good working relationships. Responsible to the Associate Director of Estates and Facilities for all delegated matters affecting the control, procurement and management of estates and to undertake deputising duties when required. Undertakes the line management of the estates staff, including the Fire Safety Advisor. Manage resources within the delegated funding for all estate activities, ensuring that all works meet safety standards, statutory compliance and that activities are carried out in the most cost effective and efficient way. Advise the Associate Director of Estates and Facilities on all estates matters and systems concerning any problematic areas, non-compliance with statutory or mandatory regulations and risks to business continuity in respect of the estate. Be capable and share with the Estates Manager the duties of 'Responsible Person' for Legionella as defined in HSE - The Control of Legionella Bacteria in water Systems (L8) - Approved Code of Practice & Guidance and HTM 04-01 the Control of Legionella in Healthcare Premises guidance. About us Rated GOOD overall with outstanding care by the CQC. A specialist NHS hospital providing life-changing reconstructive surgery, burns care and rehabilitation services across the South of England and beyond. We specialise in conditions of the eyes (corneoplastics), hands, head and neck cancer and skin cancer, reconstructive breast surgery, maxillofacial surgery and prosthetics, providing regional and national services in these areas of clinical expertise.Our world-leading clinical teams also treat more common conditions of the eyes, hands, skin, and teeth for the people of East Grinstead and the surrounding areas. In addition, QVH provides a minor injuries unit, expert therapies, a sleep service, and a growing portfolio of community-based services.Patients consistently rate QVH amongst the top hospitals in the country for quality of care. Our success is underpinned by the skills and enthusiasm of our staff and a strong culture of partnership. We are fully committed to training and development of the workforce with support for continuing education and learning. Job responsibilities Management of an effective maintenance, reporting and reporting assurance programme including planned preventative maintenance (PPM) and reactive maintenance for buildings, engineering services and plant maintenance ensuring that an appropriate balance between planned and reactive maintenance is achieved. Management of contracting and tendering procedures ensuring good practice in the letting of contracts for maintenance agreements, specialist plant or equipment maintenance, in conjunction with the procurement team. Develop estates policies, processes and procedures for engineering and building maintenance of the Trusts assets in line with latest legislation and standards in conjunction with Infection Control and Nursing requirements. Responsible for ensuring the development and maintenance of all engineering and estates records including as-fitted drawings, maintenance manuals, service records, statistical returns, Estates Return Information Collection (ERIC), Premises Assurance Model, (PAMs) performance reports, controlled documents, logbooks, policies and procedures. Research and review relevant new technologies, including best practice for integration into existing and new engineering services to ensure they provide cost effectiveness, efficiency and appropriate levels of safety. Monitor estate performance through benchmarking and performance indicators. Provide estates advice on future service and major capital developments. Prepare business cases for the Trusts Capital schemes in relation to reduction of backlog maintenance. Provide estates advice on future service and major capital developments to ensure compliance and maintainability of services. Undertakes plant replacement and system upgrade projects and provides regular reports on progress. Person Specification Application Form, Interview and presentation Degree Building Services or Engineering Experience of running a complex NHS Estate Experience of managing a team IOSH/NEBOSH AP Medical Gas AP Ventilation Financial Management of Budgets Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. £76,965 to £88,682 a yearpa plus on-call rota (1 in 4 weeks at present)
Jan 09, 2026
Full time
The postholder is responsible for managing the Estates team to help deliver the corporate aims, objectives and objectives of the Trust. The postholder will provide specialist advice and guidance for estates on technical and compliance matters relating to all aspects of the Trust's Estate. The post-holder will ensure that the Trust's estate complies with Statutory Legislation, Health Technical Memorandum's (HTM's), Codes of Practice and meets patient and service needs. The will manage the EME team and services, as the Trust's Senior Operational Manager, whilst also being competent to line manage the Authorised Person/s, in the areas listed below and as defined within HTM-00 for:- Operational Engineering Management Electrical Services Mechanical Services Building Fabric Maintenance Programmes Sustainability Minor Improvement Works Service / Maintenance Contracts Grounds and Gardens Security Fire Lead on specialist aspects of Estates services, responsible for interpreting legislative requirements on Estates matters. Main duties of the job Manage, monitor and co-ordinate all estates activities with appropriate arrangements in place for the delivery of responsive and effective estates services including 'out of hours' on-call services and emergency contingency plans. Responds to estates emergencies and manages and participates in the 'out of hour' emergency on-call management rota. Manage the Trust's relationship with third party organisations ensuring good working relationships. Responsible to the Associate Director of Estates and Facilities for all delegated matters affecting the control, procurement and management of estates and to undertake deputising duties when required. Undertakes the line management of the estates staff, including the Fire Safety Advisor. Manage resources within the delegated funding for all estate activities, ensuring that all works meet safety standards, statutory compliance and that activities are carried out in the most cost effective and efficient way. Advise the Associate Director of Estates and Facilities on all estates matters and systems concerning any problematic areas, non-compliance with statutory or mandatory regulations and risks to business continuity in respect of the estate. Be capable and share with the Estates Manager the duties of 'Responsible Person' for Legionella as defined in HSE - The Control of Legionella Bacteria in water Systems (L8) - Approved Code of Practice & Guidance and HTM 04-01 the Control of Legionella in Healthcare Premises guidance. About us Rated GOOD overall with outstanding care by the CQC. A specialist NHS hospital providing life-changing reconstructive surgery, burns care and rehabilitation services across the South of England and beyond. We specialise in conditions of the eyes (corneoplastics), hands, head and neck cancer and skin cancer, reconstructive breast surgery, maxillofacial surgery and prosthetics, providing regional and national services in these areas of clinical expertise.Our world-leading clinical teams also treat more common conditions of the eyes, hands, skin, and teeth for the people of East Grinstead and the surrounding areas. In addition, QVH provides a minor injuries unit, expert therapies, a sleep service, and a growing portfolio of community-based services.Patients consistently rate QVH amongst the top hospitals in the country for quality of care. Our success is underpinned by the skills and enthusiasm of our staff and a strong culture of partnership. We are fully committed to training and development of the workforce with support for continuing education and learning. Job responsibilities Management of an effective maintenance, reporting and reporting assurance programme including planned preventative maintenance (PPM) and reactive maintenance for buildings, engineering services and plant maintenance ensuring that an appropriate balance between planned and reactive maintenance is achieved. Management of contracting and tendering procedures ensuring good practice in the letting of contracts for maintenance agreements, specialist plant or equipment maintenance, in conjunction with the procurement team. Develop estates policies, processes and procedures for engineering and building maintenance of the Trusts assets in line with latest legislation and standards in conjunction with Infection Control and Nursing requirements. Responsible for ensuring the development and maintenance of all engineering and estates records including as-fitted drawings, maintenance manuals, service records, statistical returns, Estates Return Information Collection (ERIC), Premises Assurance Model, (PAMs) performance reports, controlled documents, logbooks, policies and procedures. Research and review relevant new technologies, including best practice for integration into existing and new engineering services to ensure they provide cost effectiveness, efficiency and appropriate levels of safety. Monitor estate performance through benchmarking and performance indicators. Provide estates advice on future service and major capital developments. Prepare business cases for the Trusts Capital schemes in relation to reduction of backlog maintenance. Provide estates advice on future service and major capital developments to ensure compliance and maintainability of services. Undertakes plant replacement and system upgrade projects and provides regular reports on progress. Person Specification Application Form, Interview and presentation Degree Building Services or Engineering Experience of running a complex NHS Estate Experience of managing a team IOSH/NEBOSH AP Medical Gas AP Ventilation Financial Management of Budgets Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. £76,965 to £88,682 a yearpa plus on-call rota (1 in 4 weeks at present)
About Us The industry in which we operate offers a dynamic and challenging environment and our excellent reputation is contributing to the growth of our business from an expanding portfolio of clients. We have aspirations to extend that client base, and deliver truly integrated solutions, through the use of our highly innovative software platform, Mantle, across our work. Dalriada Together is part of Dalriada Trustees Limited (Dalriada) a leading independent trustee. Within the Together model we work closely with our colleagues within the Together team. The Team consists of Trustees, administrators, client managers and actuaries. As such, joining us as a Pensions Administrator will open up opportunities for you to use your experience to add value across the group and to get involved in a way of working that is collaborative and leads to fast decisions Our unique award-winning approach to the provision of services has resulted in rapid growth over the last few seven offices in Belfast, Birmingham, Bristol, Glasgow, Leeds, London and Manchester. We do not pigeonhole colleagues and aim to provide challenging and interesting work which will allow our staff to build rewarding careers. About You We are hiring a Senior Pensions Administrator who wants the opportunity to carve out a successful role within an award-winning and growing organisation. The successful candidate will have proven experience as a Senior Administrator and leading/supporting other colleagues. In addition, being able to work as part of an integrated Trustee team, supporting all aspects of the services covered under the Dalriada Together proposition We are looking for candidates who are ambitious and enjoy working with people and who is looking for a role that can offer opportunities to be involved in the wider aspects of Trustee services. You will be well organised and proactive, calm under pressure and can communicate effectively. You will enjoy working in a challenging environment in which you can develop both personally and professionally. You will be a conscientious individual with exceptional attention to detail, with a passion for delivering a quality product to our customers. You will have the ability to build strong relationships internally and externally and work to demanding deadlines and targets. Responsibilities & Criteria As a Senior Pensions Administrator, you will manage and maintain the administration aspects of defined benefit schemes on behalf of the trustee. Acting as point of contact for scheme members, working closely within and contributing to the trustee team and other third party suppliers appointed to a Scheme. An important part of the role is ensuring proactive project management of tasks being undertaken on a scheme and that they are completed within agreed service levels. As part of this the candidate will need to provide project management oversight and mentor and peer review work being undertaken by other more junior members working on a scheme. Our team carry out all types of exercises from winding up schemes and calculating members' pension benefits to carrying out forensic research for schemes, all the while providing an excellent service to the members of our Schemes. This variation makes Together an exciting opportunity. Broad pension's technical knowledge, with at least eight years' experience working in a Defined Benefit pension administration environment and with a detailed understanding of defined benefit pensions schemes and UK pensions legislation, regulation and codes of practice Knowledge of systems e.g. Microsoft Office/ Windows applications. Experience in managing ad-hoc and annual pension projects Excellent communication skills both written and oral with the ability to articulate and communicate current and relevant issues to scheme members; pension trustees; and other relevant third parties. Experience of working pro-actively and using own initiative to complete tasks. The ability to perform in a fast-moving environment providing excellent service to clients and third parties with a desire to succeed at accomplishing challenging objectives. A flexible working approach, with the desire to support and contribute to other areas of Trustee services offered by the Together team. Desirable Criteria Qualified or on the way to qualifying in the relevant pensions qualifications Knowledge of and experience with GMP Reconciliation / Equalisation calculations. Experience in attending Trustee meetings. The ability to support and develop less experienced members of the team. Project Management oversight Benefits include; Excellent Remuneration Package Flexible Annual Leave Flexible Working (Onsite, Hybrid) Matched Pension Contribution Income Protection and Life assurance. Comprehensive Private Medical, Dental Cover include Employee Assistance Programme Annual Health Screening Car Leasing Scheme Reserved Parking (Belfast & Manchester) Cycle to Work Scheme Annual Season Ticket Centrally located modern offices equipped with shower facilities Great Coffee, Daily snacks, fresh fruit and weekly company lunches Social Events, Games and away days Charity Payroll Giving Circumstances Working hours: Monday to Friday, 37.5 hours per week with additional hours as and when required. Location: UK-wide with opportunity available in Belfast, Manchester or Glasgow All roles are subject to a six-month probationary period and all prospective employees are required to complete an Access NI check. As part of the pre-hire process the successful candidate will be subject to reference checking security vetting. 3173 is an Equal Opportunity Employer. Applying with a disability or long-term health condition? As part of our belief that we benefit from the differences among us, we are committed to increasing the representation of disabled colleagues and want to remove any barriers or challenges that get in the way of candidates with a disability or long-term health condition from applying to work with us. As part of this commitment, we guarantee to automatically interview anyone with a disability who meets the minimum criteria. If there is support or an adjustment that we can provide to enable you to be at your best during the recruitment and selection process, we encourage you to advise us in good time so that we may make suitable arrangements. We understand that being open with us may feel uncomfortable so please only share with us the information that you are comfortable to share, and rest assured that we will use this only to provide you with the right support. Any information you give us will be treated completely confidentially. To discuss this further please calland ask to speak to a member of the People team.
Jan 09, 2026
Full time
About Us The industry in which we operate offers a dynamic and challenging environment and our excellent reputation is contributing to the growth of our business from an expanding portfolio of clients. We have aspirations to extend that client base, and deliver truly integrated solutions, through the use of our highly innovative software platform, Mantle, across our work. Dalriada Together is part of Dalriada Trustees Limited (Dalriada) a leading independent trustee. Within the Together model we work closely with our colleagues within the Together team. The Team consists of Trustees, administrators, client managers and actuaries. As such, joining us as a Pensions Administrator will open up opportunities for you to use your experience to add value across the group and to get involved in a way of working that is collaborative and leads to fast decisions Our unique award-winning approach to the provision of services has resulted in rapid growth over the last few seven offices in Belfast, Birmingham, Bristol, Glasgow, Leeds, London and Manchester. We do not pigeonhole colleagues and aim to provide challenging and interesting work which will allow our staff to build rewarding careers. About You We are hiring a Senior Pensions Administrator who wants the opportunity to carve out a successful role within an award-winning and growing organisation. The successful candidate will have proven experience as a Senior Administrator and leading/supporting other colleagues. In addition, being able to work as part of an integrated Trustee team, supporting all aspects of the services covered under the Dalriada Together proposition We are looking for candidates who are ambitious and enjoy working with people and who is looking for a role that can offer opportunities to be involved in the wider aspects of Trustee services. You will be well organised and proactive, calm under pressure and can communicate effectively. You will enjoy working in a challenging environment in which you can develop both personally and professionally. You will be a conscientious individual with exceptional attention to detail, with a passion for delivering a quality product to our customers. You will have the ability to build strong relationships internally and externally and work to demanding deadlines and targets. Responsibilities & Criteria As a Senior Pensions Administrator, you will manage and maintain the administration aspects of defined benefit schemes on behalf of the trustee. Acting as point of contact for scheme members, working closely within and contributing to the trustee team and other third party suppliers appointed to a Scheme. An important part of the role is ensuring proactive project management of tasks being undertaken on a scheme and that they are completed within agreed service levels. As part of this the candidate will need to provide project management oversight and mentor and peer review work being undertaken by other more junior members working on a scheme. Our team carry out all types of exercises from winding up schemes and calculating members' pension benefits to carrying out forensic research for schemes, all the while providing an excellent service to the members of our Schemes. This variation makes Together an exciting opportunity. Broad pension's technical knowledge, with at least eight years' experience working in a Defined Benefit pension administration environment and with a detailed understanding of defined benefit pensions schemes and UK pensions legislation, regulation and codes of practice Knowledge of systems e.g. Microsoft Office/ Windows applications. Experience in managing ad-hoc and annual pension projects Excellent communication skills both written and oral with the ability to articulate and communicate current and relevant issues to scheme members; pension trustees; and other relevant third parties. Experience of working pro-actively and using own initiative to complete tasks. The ability to perform in a fast-moving environment providing excellent service to clients and third parties with a desire to succeed at accomplishing challenging objectives. A flexible working approach, with the desire to support and contribute to other areas of Trustee services offered by the Together team. Desirable Criteria Qualified or on the way to qualifying in the relevant pensions qualifications Knowledge of and experience with GMP Reconciliation / Equalisation calculations. Experience in attending Trustee meetings. The ability to support and develop less experienced members of the team. Project Management oversight Benefits include; Excellent Remuneration Package Flexible Annual Leave Flexible Working (Onsite, Hybrid) Matched Pension Contribution Income Protection and Life assurance. Comprehensive Private Medical, Dental Cover include Employee Assistance Programme Annual Health Screening Car Leasing Scheme Reserved Parking (Belfast & Manchester) Cycle to Work Scheme Annual Season Ticket Centrally located modern offices equipped with shower facilities Great Coffee, Daily snacks, fresh fruit and weekly company lunches Social Events, Games and away days Charity Payroll Giving Circumstances Working hours: Monday to Friday, 37.5 hours per week with additional hours as and when required. Location: UK-wide with opportunity available in Belfast, Manchester or Glasgow All roles are subject to a six-month probationary period and all prospective employees are required to complete an Access NI check. As part of the pre-hire process the successful candidate will be subject to reference checking security vetting. 3173 is an Equal Opportunity Employer. Applying with a disability or long-term health condition? As part of our belief that we benefit from the differences among us, we are committed to increasing the representation of disabled colleagues and want to remove any barriers or challenges that get in the way of candidates with a disability or long-term health condition from applying to work with us. As part of this commitment, we guarantee to automatically interview anyone with a disability who meets the minimum criteria. If there is support or an adjustment that we can provide to enable you to be at your best during the recruitment and selection process, we encourage you to advise us in good time so that we may make suitable arrangements. We understand that being open with us may feel uncomfortable so please only share with us the information that you are comfortable to share, and rest assured that we will use this only to provide you with the right support. Any information you give us will be treated completely confidentially. To discuss this further please calland ask to speak to a member of the People team.
Senior Night Mental Health Rehabilitation Worker When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Job Title: Senior Mental Health Rehabilitation Worker Location: Based in Catford in a well connected area near Bellingham, Catford, and Catford Bridge stations, with nearby bus stops. Please be kindly aware there is no step free access at this location and some of our other sites. Salary: £28,000 Shift Pattern: 37.5 hours per week, Monday to Sunday on a rota which includes 3 to 4 night shifts a week between 20:00 - 08:30. There may be some flexibility required around these hours as per service requirements. About the Role We're looking for a Senior Mental Health Rehabilitation Worker to support in leading the night shift within our Lewisham service. The service offers specialist intensive rehabilitation for people who require more enhanced interventions than that which is offered within community services. We provide residents with support to step down into less supported accommodation, becoming more independent and integrated into the community. As a Senior within the team, you will be the main point of contact during the night shift across two residential properties, leading the team by example, providing specialist support and managing the environment to be psychologically informed to empower the team and residents to ensure safety, wellbeing, and progress towards resident recovery goals. Some key responsibilities include: Providing tailored, person centred support that promotes recovery, rehabilitation and independence. Monitoring residents wellbeing, carrying out regular checks, and responding to any incidents or emergencies. Ensuring a calm, safe, and supportive environment that promotes positive engagement and progress. Remain alert and monitor CCTV throughout the shift. Complete all routine night duties and any tasks handed over by the day shift or service manager. Key worker responsibilities: complete inductions, support plans, reviews, risk assessments, and welfare checks; update records, monitor access, manage unauthorized visitors, follow missing person protocols, and escalate issues to on call when needed. About You We re looking for a resilient and compassionate individual to join our team as a Senior Mental Health Rehabilitation Worker, supporting residents to reach their full potential within a flexible, recovery focused service. You ll provide high quality care, working collaboratively as part of a supportive team that values communication, empathy, and empowerment. You will be able to be proactive and continue supporting our residents even during quieter hours, supporting with ensuring the service runs smoothly and you are actively engaged with the wider team and residents, supporting the team to stay motivated and working together to achieve the service KPI's. Some key responsibilities include: Previous experience working with people with multiple complex backgrounds/needs, mental health, substance misuse, alcohol, and behaviours Previous experience creating co-produced support plans, key working, and care planning, providing appropriate interventions for service users Previous experience in a similar position, where you can share your skills knowledge, and experience to support others Ability to be a point of contact and specialist in the service to support the team and residents with various queries and challenges IT Proficiency; ability to learn new software and basic Microsoft Understanding of the housing and social needs of people with multiple and complex needs Alignment with our core values Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria. What we Offer 25 days (Full time equivalent) annual leave, increasing with the length of service Employer Pension Contribution Eligibility to register with Blue Light Discount Card Access to discounted tickets for music events, shows, sports and more Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work Training and Development, including access to courses, upskilling, and progression plans Employee Assistance Programme, including counselling Life Assurance Scheme Cycle-to-work scheme Annual Staff Awards EDI Ambassador programme About Social Interest Group (SIG) SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets. Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. Additional Information Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages. Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Jan 09, 2026
Full time
Senior Night Mental Health Rehabilitation Worker When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Job Title: Senior Mental Health Rehabilitation Worker Location: Based in Catford in a well connected area near Bellingham, Catford, and Catford Bridge stations, with nearby bus stops. Please be kindly aware there is no step free access at this location and some of our other sites. Salary: £28,000 Shift Pattern: 37.5 hours per week, Monday to Sunday on a rota which includes 3 to 4 night shifts a week between 20:00 - 08:30. There may be some flexibility required around these hours as per service requirements. About the Role We're looking for a Senior Mental Health Rehabilitation Worker to support in leading the night shift within our Lewisham service. The service offers specialist intensive rehabilitation for people who require more enhanced interventions than that which is offered within community services. We provide residents with support to step down into less supported accommodation, becoming more independent and integrated into the community. As a Senior within the team, you will be the main point of contact during the night shift across two residential properties, leading the team by example, providing specialist support and managing the environment to be psychologically informed to empower the team and residents to ensure safety, wellbeing, and progress towards resident recovery goals. Some key responsibilities include: Providing tailored, person centred support that promotes recovery, rehabilitation and independence. Monitoring residents wellbeing, carrying out regular checks, and responding to any incidents or emergencies. Ensuring a calm, safe, and supportive environment that promotes positive engagement and progress. Remain alert and monitor CCTV throughout the shift. Complete all routine night duties and any tasks handed over by the day shift or service manager. Key worker responsibilities: complete inductions, support plans, reviews, risk assessments, and welfare checks; update records, monitor access, manage unauthorized visitors, follow missing person protocols, and escalate issues to on call when needed. About You We re looking for a resilient and compassionate individual to join our team as a Senior Mental Health Rehabilitation Worker, supporting residents to reach their full potential within a flexible, recovery focused service. You ll provide high quality care, working collaboratively as part of a supportive team that values communication, empathy, and empowerment. You will be able to be proactive and continue supporting our residents even during quieter hours, supporting with ensuring the service runs smoothly and you are actively engaged with the wider team and residents, supporting the team to stay motivated and working together to achieve the service KPI's. Some key responsibilities include: Previous experience working with people with multiple complex backgrounds/needs, mental health, substance misuse, alcohol, and behaviours Previous experience creating co-produced support plans, key working, and care planning, providing appropriate interventions for service users Previous experience in a similar position, where you can share your skills knowledge, and experience to support others Ability to be a point of contact and specialist in the service to support the team and residents with various queries and challenges IT Proficiency; ability to learn new software and basic Microsoft Understanding of the housing and social needs of people with multiple and complex needs Alignment with our core values Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria. What we Offer 25 days (Full time equivalent) annual leave, increasing with the length of service Employer Pension Contribution Eligibility to register with Blue Light Discount Card Access to discounted tickets for music events, shows, sports and more Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work Training and Development, including access to courses, upskilling, and progression plans Employee Assistance Programme, including counselling Life Assurance Scheme Cycle-to-work scheme Annual Staff Awards EDI Ambassador programme About Social Interest Group (SIG) SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets. Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. Additional Information Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages. Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Senior Pipeline Engineer (Contract) Location: Epsom Duration: Initial contract with extensions Pay Rate: 59.63 per hour (Umbrella) Start: ASAP An exciting opportunity for an experienced Senior Pipeline Engineer to support major UK infrastructure programmes delivering critical water and pipeline engineering projects nationwide. This role offers the chance to work on large-scale, transformational schemes within a collaborative, multidisciplinary environment. Key Responsibilities: ? Lead and manage pipeline engineering design activities ? Deliver high-quality, compliant designs to UK standards and codes ? Manage technical teams, budgets, and project programmes ? Prepare scopes of work, technical briefs, and bid inputs ? Coordinate with multidisciplinary teams in the UK and overseas ? Ensure quality assurance standards are met throughout design delivery Requirements: ? Chartered Civil Engineer ? Proven experience delivering pipeline design projects ? Strong knowledge of hydraulics, pipeline materials, jointing, restraint, bedding, and UTX ? Experience managing multidisciplinary design teams ? Proficient in design tools such as HADES, InfoWorks, or EPANET This role is PAYE, 40 hours per week, with expenses paid. Security clearance may be required depending on the project. We can only consider applications from candidates eligible to work in the UK. Additional compliance checks may be required. For more information or to apply, please contact: Ellie Pope - ARM Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Jan 09, 2026
Contractor
Senior Pipeline Engineer (Contract) Location: Epsom Duration: Initial contract with extensions Pay Rate: 59.63 per hour (Umbrella) Start: ASAP An exciting opportunity for an experienced Senior Pipeline Engineer to support major UK infrastructure programmes delivering critical water and pipeline engineering projects nationwide. This role offers the chance to work on large-scale, transformational schemes within a collaborative, multidisciplinary environment. Key Responsibilities: ? Lead and manage pipeline engineering design activities ? Deliver high-quality, compliant designs to UK standards and codes ? Manage technical teams, budgets, and project programmes ? Prepare scopes of work, technical briefs, and bid inputs ? Coordinate with multidisciplinary teams in the UK and overseas ? Ensure quality assurance standards are met throughout design delivery Requirements: ? Chartered Civil Engineer ? Proven experience delivering pipeline design projects ? Strong knowledge of hydraulics, pipeline materials, jointing, restraint, bedding, and UTX ? Experience managing multidisciplinary design teams ? Proficient in design tools such as HADES, InfoWorks, or EPANET This role is PAYE, 40 hours per week, with expenses paid. Security clearance may be required depending on the project. We can only consider applications from candidates eligible to work in the UK. Additional compliance checks may be required. For more information or to apply, please contact: Ellie Pope - ARM Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
About Us The industry in which we operate offers a dynamic and challenging environment and our excellent reputation is contributing to the growth of our business from an expanding portfolio of clients. We have aspirations to extend that client base, and deliver truly integrated solutions, through the use of our highly innovative software platform, Mantle, across our work. Dalriada Together is part of Dalriada Trustees Limited (Dalriada) a leading independent trustee. Within the Together model we work closely with our colleagues within the Together team. The Team consists of Trustees, administrators, client managers and actuaries. As such, joining us as a Pensions Administrator will open up opportunities for you to use your experience to add value across the group and to get involved in a way of working that is collaborative and leads to fast decisions Our unique award-winning approach to the provision of services has resulted in rapid growth over the last few seven offices in Belfast, Birmingham, Bristol, Glasgow, Leeds, London and Manchester. We do not pigeonhole colleagues and aim to provide challenging and interesting work which will allow our staff to build rewarding careers. About You We are hiring a Senior Pensions Administrator who wants the opportunity to carve out a successful role within an award-winning and growing organisation. The successful candidate will have proven experience as a Senior Administrator and leading/supporting other colleagues. In addition, being able to work as part of an integrated Trustee team, supporting all aspects of the services covered under the Dalriada Together proposition We are looking for candidates who are ambitious and enjoy working with people and who is looking for a role that can offer opportunities to be involved in the wider aspects of Trustee services. You will be well organised and proactive, calm under pressure and can communicate effectively. You will enjoy working in a challenging environment in which you can develop both personally and professionally. You will be a conscientious individual with exceptional attention to detail, with a passion for delivering a quality product to our customers. You will have the ability to build strong relationships internally and externally and work to demanding deadlines and targets. Responsibilities & Criteria As a Senior Pensions Administrator, you will manage and maintain the administration aspects of defined benefit schemes on behalf of the trustee. Acting as point of contact for scheme members, working closely within and contributing to the trustee team and other third party suppliers appointed to a Scheme. An important part of the role is ensuring proactive project management of tasks being undertaken on a scheme and that they are completed within agreed service levels. As part of this the candidate will need to provide project management oversight and mentor and peer review work being undertaken by other more junior members working on a scheme. Our team carry out all types of exercises from winding up schemes and calculating members' pension benefits to carrying out forensic research for schemes, all the while providing an excellent service to the members of our Schemes. This variation makes Together an exciting opportunity. Broad pension's technical knowledge, with at least eight years' experience working in a Defined Benefit pension administration environment and with a detailed understanding of defined benefit pensions schemes and UK pensions legislation, regulation and codes of practice Knowledge of systems e.g. Microsoft Office/ Windows applications. Experience in managing ad-hoc and annual pension projects Excellent communication skills both written and oral with the ability to articulate and communicate current and relevant issues to scheme members; pension trustees; and other relevant third parties. Experience of working pro-actively and using own initiative to complete tasks. The ability to perform in a fast-moving environment providing excellent service to clients and third parties with a desire to succeed at accomplishing challenging objectives. A flexible working approach, with the desire to support and contribute to other areas of Trustee services offered by the Together team. Desirable Criteria Qualified or on the way to qualifying in the relevant pensions qualifications Knowledge of and experience with GMP Reconciliation / Equalisation calculations. Experience in attending Trustee meetings. The ability to support and develop less experienced members of the team. Project Management oversight Benefits include; Excellent Remuneration Package Flexible Annual Leave Flexible Working (Onsite, Hybrid) Matched Pension Contribution Income Protection and Life assurance. Comprehensive Private Medical, Dental Cover include Employee Assistance Programme Annual Health Screening Car Leasing Scheme Reserved Parking (Belfast & Manchester) Cycle to Work Scheme Annual Season Ticket Centrally located modern offices equipped with shower facilities Great Coffee, Daily snacks, fresh fruit and weekly company lunches Social Events, Games and away days Charity Payroll Giving Circumstances Working hours: Monday to Friday, 37.5 hours per week with additional hours as and when required. Location: UK-wide with opportunity available in Belfast, Manchester or Glasgow All roles are subject to a six-month probationary period and all prospective employees are required to complete an Access NI check. As part of the pre-hire process the successful candidate will be subject to reference checking security vetting. 3173 is an Equal Opportunity Employer. Applying with a disability or long-term health condition? As part of our belief that we benefit from the differences among us, we are committed to increasing the representation of disabled colleagues and want to remove any barriers or challenges that get in the way of candidates with a disability or long-term health condition from applying to work with us. As part of this commitment, we guarantee to automatically interview anyone with a disability who meets the minimum criteria. If there is support or an adjustment that we can provide to enable you to be at your best during the recruitment and selection process, we encourage you to advise us in good time so that we may make suitable arrangements. We understand that being open with us may feel uncomfortable so please only share with us the information that you are comfortable to share, and rest assured that we will use this only to provide you with the right support. Any information you give us will be treated completely confidentially. To discuss this further please calland ask to speak to a member of the People team.
Jan 09, 2026
Full time
About Us The industry in which we operate offers a dynamic and challenging environment and our excellent reputation is contributing to the growth of our business from an expanding portfolio of clients. We have aspirations to extend that client base, and deliver truly integrated solutions, through the use of our highly innovative software platform, Mantle, across our work. Dalriada Together is part of Dalriada Trustees Limited (Dalriada) a leading independent trustee. Within the Together model we work closely with our colleagues within the Together team. The Team consists of Trustees, administrators, client managers and actuaries. As such, joining us as a Pensions Administrator will open up opportunities for you to use your experience to add value across the group and to get involved in a way of working that is collaborative and leads to fast decisions Our unique award-winning approach to the provision of services has resulted in rapid growth over the last few seven offices in Belfast, Birmingham, Bristol, Glasgow, Leeds, London and Manchester. We do not pigeonhole colleagues and aim to provide challenging and interesting work which will allow our staff to build rewarding careers. About You We are hiring a Senior Pensions Administrator who wants the opportunity to carve out a successful role within an award-winning and growing organisation. The successful candidate will have proven experience as a Senior Administrator and leading/supporting other colleagues. In addition, being able to work as part of an integrated Trustee team, supporting all aspects of the services covered under the Dalriada Together proposition We are looking for candidates who are ambitious and enjoy working with people and who is looking for a role that can offer opportunities to be involved in the wider aspects of Trustee services. You will be well organised and proactive, calm under pressure and can communicate effectively. You will enjoy working in a challenging environment in which you can develop both personally and professionally. You will be a conscientious individual with exceptional attention to detail, with a passion for delivering a quality product to our customers. You will have the ability to build strong relationships internally and externally and work to demanding deadlines and targets. Responsibilities & Criteria As a Senior Pensions Administrator, you will manage and maintain the administration aspects of defined benefit schemes on behalf of the trustee. Acting as point of contact for scheme members, working closely within and contributing to the trustee team and other third party suppliers appointed to a Scheme. An important part of the role is ensuring proactive project management of tasks being undertaken on a scheme and that they are completed within agreed service levels. As part of this the candidate will need to provide project management oversight and mentor and peer review work being undertaken by other more junior members working on a scheme. Our team carry out all types of exercises from winding up schemes and calculating members' pension benefits to carrying out forensic research for schemes, all the while providing an excellent service to the members of our Schemes. This variation makes Together an exciting opportunity. Broad pension's technical knowledge, with at least eight years' experience working in a Defined Benefit pension administration environment and with a detailed understanding of defined benefit pensions schemes and UK pensions legislation, regulation and codes of practice Knowledge of systems e.g. Microsoft Office/ Windows applications. Experience in managing ad-hoc and annual pension projects Excellent communication skills both written and oral with the ability to articulate and communicate current and relevant issues to scheme members; pension trustees; and other relevant third parties. Experience of working pro-actively and using own initiative to complete tasks. The ability to perform in a fast-moving environment providing excellent service to clients and third parties with a desire to succeed at accomplishing challenging objectives. A flexible working approach, with the desire to support and contribute to other areas of Trustee services offered by the Together team. Desirable Criteria Qualified or on the way to qualifying in the relevant pensions qualifications Knowledge of and experience with GMP Reconciliation / Equalisation calculations. Experience in attending Trustee meetings. The ability to support and develop less experienced members of the team. Project Management oversight Benefits include; Excellent Remuneration Package Flexible Annual Leave Flexible Working (Onsite, Hybrid) Matched Pension Contribution Income Protection and Life assurance. Comprehensive Private Medical, Dental Cover include Employee Assistance Programme Annual Health Screening Car Leasing Scheme Reserved Parking (Belfast & Manchester) Cycle to Work Scheme Annual Season Ticket Centrally located modern offices equipped with shower facilities Great Coffee, Daily snacks, fresh fruit and weekly company lunches Social Events, Games and away days Charity Payroll Giving Circumstances Working hours: Monday to Friday, 37.5 hours per week with additional hours as and when required. Location: UK-wide with opportunity available in Belfast, Manchester or Glasgow All roles are subject to a six-month probationary period and all prospective employees are required to complete an Access NI check. As part of the pre-hire process the successful candidate will be subject to reference checking security vetting. 3173 is an Equal Opportunity Employer. Applying with a disability or long-term health condition? As part of our belief that we benefit from the differences among us, we are committed to increasing the representation of disabled colleagues and want to remove any barriers or challenges that get in the way of candidates with a disability or long-term health condition from applying to work with us. As part of this commitment, we guarantee to automatically interview anyone with a disability who meets the minimum criteria. If there is support or an adjustment that we can provide to enable you to be at your best during the recruitment and selection process, we encourage you to advise us in good time so that we may make suitable arrangements. We understand that being open with us may feel uncomfortable so please only share with us the information that you are comfortable to share, and rest assured that we will use this only to provide you with the right support. Any information you give us will be treated completely confidentially. To discuss this further please calland ask to speak to a member of the People team.
London Stock Exchange Group
Nottingham, Nottinghamshire
Career Stage: Manager London Stock Exchange Group (LSEG) Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.Please take a moment to read this carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, .If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice. Lead. Inspire. Deliver. As a key member of the departmental leadership team , you'll have the opportunity to develop strategy, influence decisions, and drive organisational success . What You'll Do Lead & Develop: Manage a team of Delivery Leads, fostering a high-performance culture and supporting career growth through coaching and mentoring. Drive Delivery Excellence: Coordinate multiple teams to deliver projects on time, within scope, and to budget, while nurturing continuous improvement. Be the Go-To Leader: Act as the escalation point for complex challenges and ensure delivery standards are met. Handle Resources: Be responsible for a significant budget, ensuring effective allocation and cost control. Engage & Influence: Build strong relationships with senior partners, communicate progress clearly, and align delivery with strategic objectives. Ensure Quality: Uphold governance, risk management, and assurance across all delivery teams. Shape the Future: Contribute to leadership discussions, influencing priorities and shaping delivery strategy. What You Bring Qualifications Degree or equivalent experience in a relevant field. Professional certifications (e.g., Agile, SAFe, PRINCE2, MSP) desirable. A high-profile leadership role with real influence and responsibility. Competitive salary and benefits package. Opportunities for career progression and professional development . A dynamic, encouraging environment where your ideas and leadership make a difference.We are seeking a hands-on, upbeat Senior Delivery Manager who flourishes with leading a successful delivery function and making a real impact. If you pride yourself on ensuring timely, high-quality delivery of programmes and projects , and have a consistent track record in leading complex delivery across diverse, multi-cultural teams-this is the role for you. Validated leadership experience , ideally in delivery or programme management. A track record of success in complex, multi-team environments . Strong line management and people development skills . Experience handling large budgets and financial accountability. Expertise in Agile, Lean, or hybrid delivery methodologies . Exceptional partner management, decision-making, and negotiation skills . Ability to inspire change and foster collaboration across diverse teams.LSEG (London Stock Exchange Group) is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our culture of connecting, creating opportunity and delivering excellence shapes how we think, how we do things and how we help our people fulfil their potential.
Jan 09, 2026
Full time
Career Stage: Manager London Stock Exchange Group (LSEG) Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.Please take a moment to read this carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, .If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice. Lead. Inspire. Deliver. As a key member of the departmental leadership team , you'll have the opportunity to develop strategy, influence decisions, and drive organisational success . What You'll Do Lead & Develop: Manage a team of Delivery Leads, fostering a high-performance culture and supporting career growth through coaching and mentoring. Drive Delivery Excellence: Coordinate multiple teams to deliver projects on time, within scope, and to budget, while nurturing continuous improvement. Be the Go-To Leader: Act as the escalation point for complex challenges and ensure delivery standards are met. Handle Resources: Be responsible for a significant budget, ensuring effective allocation and cost control. Engage & Influence: Build strong relationships with senior partners, communicate progress clearly, and align delivery with strategic objectives. Ensure Quality: Uphold governance, risk management, and assurance across all delivery teams. Shape the Future: Contribute to leadership discussions, influencing priorities and shaping delivery strategy. What You Bring Qualifications Degree or equivalent experience in a relevant field. Professional certifications (e.g., Agile, SAFe, PRINCE2, MSP) desirable. A high-profile leadership role with real influence and responsibility. Competitive salary and benefits package. Opportunities for career progression and professional development . A dynamic, encouraging environment where your ideas and leadership make a difference.We are seeking a hands-on, upbeat Senior Delivery Manager who flourishes with leading a successful delivery function and making a real impact. If you pride yourself on ensuring timely, high-quality delivery of programmes and projects , and have a consistent track record in leading complex delivery across diverse, multi-cultural teams-this is the role for you. Validated leadership experience , ideally in delivery or programme management. A track record of success in complex, multi-team environments . Strong line management and people development skills . Experience handling large budgets and financial accountability. Expertise in Agile, Lean, or hybrid delivery methodologies . Exceptional partner management, decision-making, and negotiation skills . Ability to inspire change and foster collaboration across diverse teams.LSEG (London Stock Exchange Group) is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our culture of connecting, creating opportunity and delivering excellence shapes how we think, how we do things and how we help our people fulfil their potential.
About The Role SALARY: Up to £90,000 pa dependent on experience LOCATION: Brunswick Court, Milton Keynes, Buckinghamshire HYBRID WORKING: Our current hybrid working policy requires a minimum of 60% of working time to be based in the Milton Keynes office and flexibility is expected to meet the needs of the business and the role. HOURS / CONTRACT TYPE: Full Time Permanent - 35 hours per week CLOSING DATE: 21st January 2026 We reserve the right to close the advert earlier if we receive a high volume of applications. Are you ready to lead a team that shapes the future of retail customer service for some of the world's most iconic automotive brands? At Volkswagen Financial Services UK, we're not just about cars - we're about creating exceptional customer journeys that enable long term brand loyalty. As the Head of Customer Services, you'll be at the forefront of delivering innovative, customer centric solutions that set industry standards and inspire loyalty. This is your opportunity to make a real impact, driving transformation and excellence in a dynamic, diverse and performance driven business. We need you to provide strong leadership and strategic direction across our Customer Service teams in our Milton Keynes headquarters and for our Outsourced services. If you're a customer orientated, people driven leader who thrives on collaboration and teamwork, then read on. This is certified role under the Senior Manager and Certification Regime meaning the successful candidate is required to comply with the FCA's conduct rules. What you'll be doing: Inspire and Lead: Drive Customer Services performance by hitting key KPIs and KRIs, while building a strong leadership team that motivates employees to deliver exceptional customer outcomes aligned with strategic goals and regulatory requirements. Own Supplier Partnerships: Take charge of outsourced partner relationships-overseeing performance, quality, scheduling, budgets, and ensuring contractual compliance. Solve Complex Challenges: Handle escalated customer issues with a focus on root cause analysis and problem-solving to prevent repeat problems, improve satisfaction, boost retention, and reduce costs. Collaborate with improvement teams to eliminate dissatisfaction and feed insights into risk committees. Ensure Regulatory Excellence: Manage escalated complaints within FCA timelines, ensuring compliance and smooth handoffs to second line teams. Oversee goodwill gestures and redress payments to resolve issues effectively while balancing customer satisfaction and business objectives. Drive Continuous Improvement: Identify opportunities to enhance customer outcomes, improve commercial performance, and deliver operational efficiencies through smarter processes, demand reduction, and productivity gains. Empower Your Team: Regularly review performance, coach managers, and ensure everyone understands how their role contributes to the bigger picture. Champion Innovation: Foster an inclusive environment where ideas thrive-encouraging process improvements, leveraging competitor insights, and creating efficiencies that elevate both customer and colleague experiences. Be the Voice of Excellence: Act as a true ambassador for customer service, shaping strategies that set the standard for outstanding delivery. Full job description available on request. What you'll bring: You'll be an experienced leader, ideally within a Financial Services or Automotive contact centre environment. You'll have a passion for customer service with the ability to engage with a large number of direct/indirect reports and pass that passion onto them. Essential experience & skills Extensive management/senior management experience within a customer-facing environment. Significant experience of outsource and supplier management Experience of implementing and managing risk, financial/budget management. Significant experience in people management and effective team leadership. Experience of operating in both B2C and B2B environments Significant experience within the regulated Financial Services and/or relevant Automotive sector(s) Understanding and experience of relevant regulatory requirements Ability to lead, coach, motivate and develop people, creating a widespread commitment to achieving business goals and understanding risk culture of the business. Demonstrates energy and drive to question existing approaches, take the initiative, and be dedicated to driving improvement. Proven ability to effectively plan the workload in a demanding and customer focused sales and/or customer service environment to maximise delivery of business objectives. Ability to motivate and lead a team circa: 85 internally and 300+ externally Highly motivated and organised. What's in it for you? Bonus: Discretionary 25% on-target bonus (based on personal and Group company performance) Pension: Employer pension contribution of 9% (based on employee contribution of 3%). VWFS will pay 6% if employee chooses a 2% employee contribution. Car schemes : Choice of Employee Car Ownership (ECO) scheme for petrol/diesel and hybrid vehicles plus car insurance and fuel card. OR Company Car scheme for Battery Electric Vehicles (BEVs) plus car insurance cover for you and a partner/eligible family member. Other benefits: From day 1 we provide income protection, life assurance (4x salary), retail discount vouchers, access to Care Concierge (a service to support carers of adults), along with other salary sacrifice options including a will writing service and cycle to work (subject to scheme restrictions). Following successful completion of probation, you will have access to private medical insurance, access to our loan car scheme for up to 2 cars for your partner or eligible family members (subject to scheme restrictions) and during our annual benefit window you can purchase critical illness cover and dental cover, so you can select the benefits that matter to you. We invest in our people and are passionate about driving development. You'll have access to LinkedIn Learning via our Degreed platform as well as a host of professional development programmes and opportunities to build your technical and soft skills so you can further develop your career. We also offer mentoring schemes and reciprocal partnerships recognising that we can all learn from each other in the flow of work. About Us Why join VWFS UK? You'll have the opportunity to make a difference by helping us to achieve our mission. Our mission is straight forward; we want to be 'The Key to Mobility'. That means we make getting from A-to-B as easy and simple for as many people as possible. To truly meet the mobility needs of people in a changing world, our offering goes beyond traditional vehicle financing. We do this by providing a range of finance and aftersales products on Volkswagen Group vehicles, as well as developing innovative mobility products designed to solve real problems and support our customers. No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you! VWFS is proud to be an inclusive employer and encourages applications from a diverse range of candidates. Diversity, Equity & Inclusion isn't just a statement for us, we encourage and aspire for all our colleagues to be their 100% self. If you need any reasonable adjustments to assist you with the application and/or recruitment processes, please contact our Resourcing Team. This role does not meet the UKVI's criteria for the skilled worker sponsorship route, therefore we are unable to accept candidates requiring sponsorship for this role. The Head Customer Services is a 'Certified' /Senior Manager role under the Senior Manager and Certification Regime (SMCR) and the role holder is required to comply with the FCA's Conduct Rules. A mandatory requirement of the SMCR is for VWFS to certify that the role holder is fit and proper to perform the duties on an ongoing basis.
Jan 09, 2026
Full time
About The Role SALARY: Up to £90,000 pa dependent on experience LOCATION: Brunswick Court, Milton Keynes, Buckinghamshire HYBRID WORKING: Our current hybrid working policy requires a minimum of 60% of working time to be based in the Milton Keynes office and flexibility is expected to meet the needs of the business and the role. HOURS / CONTRACT TYPE: Full Time Permanent - 35 hours per week CLOSING DATE: 21st January 2026 We reserve the right to close the advert earlier if we receive a high volume of applications. Are you ready to lead a team that shapes the future of retail customer service for some of the world's most iconic automotive brands? At Volkswagen Financial Services UK, we're not just about cars - we're about creating exceptional customer journeys that enable long term brand loyalty. As the Head of Customer Services, you'll be at the forefront of delivering innovative, customer centric solutions that set industry standards and inspire loyalty. This is your opportunity to make a real impact, driving transformation and excellence in a dynamic, diverse and performance driven business. We need you to provide strong leadership and strategic direction across our Customer Service teams in our Milton Keynes headquarters and for our Outsourced services. If you're a customer orientated, people driven leader who thrives on collaboration and teamwork, then read on. This is certified role under the Senior Manager and Certification Regime meaning the successful candidate is required to comply with the FCA's conduct rules. What you'll be doing: Inspire and Lead: Drive Customer Services performance by hitting key KPIs and KRIs, while building a strong leadership team that motivates employees to deliver exceptional customer outcomes aligned with strategic goals and regulatory requirements. Own Supplier Partnerships: Take charge of outsourced partner relationships-overseeing performance, quality, scheduling, budgets, and ensuring contractual compliance. Solve Complex Challenges: Handle escalated customer issues with a focus on root cause analysis and problem-solving to prevent repeat problems, improve satisfaction, boost retention, and reduce costs. Collaborate with improvement teams to eliminate dissatisfaction and feed insights into risk committees. Ensure Regulatory Excellence: Manage escalated complaints within FCA timelines, ensuring compliance and smooth handoffs to second line teams. Oversee goodwill gestures and redress payments to resolve issues effectively while balancing customer satisfaction and business objectives. Drive Continuous Improvement: Identify opportunities to enhance customer outcomes, improve commercial performance, and deliver operational efficiencies through smarter processes, demand reduction, and productivity gains. Empower Your Team: Regularly review performance, coach managers, and ensure everyone understands how their role contributes to the bigger picture. Champion Innovation: Foster an inclusive environment where ideas thrive-encouraging process improvements, leveraging competitor insights, and creating efficiencies that elevate both customer and colleague experiences. Be the Voice of Excellence: Act as a true ambassador for customer service, shaping strategies that set the standard for outstanding delivery. Full job description available on request. What you'll bring: You'll be an experienced leader, ideally within a Financial Services or Automotive contact centre environment. You'll have a passion for customer service with the ability to engage with a large number of direct/indirect reports and pass that passion onto them. Essential experience & skills Extensive management/senior management experience within a customer-facing environment. Significant experience of outsource and supplier management Experience of implementing and managing risk, financial/budget management. Significant experience in people management and effective team leadership. Experience of operating in both B2C and B2B environments Significant experience within the regulated Financial Services and/or relevant Automotive sector(s) Understanding and experience of relevant regulatory requirements Ability to lead, coach, motivate and develop people, creating a widespread commitment to achieving business goals and understanding risk culture of the business. Demonstrates energy and drive to question existing approaches, take the initiative, and be dedicated to driving improvement. Proven ability to effectively plan the workload in a demanding and customer focused sales and/or customer service environment to maximise delivery of business objectives. Ability to motivate and lead a team circa: 85 internally and 300+ externally Highly motivated and organised. What's in it for you? Bonus: Discretionary 25% on-target bonus (based on personal and Group company performance) Pension: Employer pension contribution of 9% (based on employee contribution of 3%). VWFS will pay 6% if employee chooses a 2% employee contribution. Car schemes : Choice of Employee Car Ownership (ECO) scheme for petrol/diesel and hybrid vehicles plus car insurance and fuel card. OR Company Car scheme for Battery Electric Vehicles (BEVs) plus car insurance cover for you and a partner/eligible family member. Other benefits: From day 1 we provide income protection, life assurance (4x salary), retail discount vouchers, access to Care Concierge (a service to support carers of adults), along with other salary sacrifice options including a will writing service and cycle to work (subject to scheme restrictions). Following successful completion of probation, you will have access to private medical insurance, access to our loan car scheme for up to 2 cars for your partner or eligible family members (subject to scheme restrictions) and during our annual benefit window you can purchase critical illness cover and dental cover, so you can select the benefits that matter to you. We invest in our people and are passionate about driving development. You'll have access to LinkedIn Learning via our Degreed platform as well as a host of professional development programmes and opportunities to build your technical and soft skills so you can further develop your career. We also offer mentoring schemes and reciprocal partnerships recognising that we can all learn from each other in the flow of work. About Us Why join VWFS UK? You'll have the opportunity to make a difference by helping us to achieve our mission. Our mission is straight forward; we want to be 'The Key to Mobility'. That means we make getting from A-to-B as easy and simple for as many people as possible. To truly meet the mobility needs of people in a changing world, our offering goes beyond traditional vehicle financing. We do this by providing a range of finance and aftersales products on Volkswagen Group vehicles, as well as developing innovative mobility products designed to solve real problems and support our customers. No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you! VWFS is proud to be an inclusive employer and encourages applications from a diverse range of candidates. Diversity, Equity & Inclusion isn't just a statement for us, we encourage and aspire for all our colleagues to be their 100% self. If you need any reasonable adjustments to assist you with the application and/or recruitment processes, please contact our Resourcing Team. This role does not meet the UKVI's criteria for the skilled worker sponsorship route, therefore we are unable to accept candidates requiring sponsorship for this role. The Head Customer Services is a 'Certified' /Senior Manager role under the Senior Manager and Certification Regime (SMCR) and the role holder is required to comply with the FCA's Conduct Rules. A mandatory requirement of the SMCR is for VWFS to certify that the role holder is fit and proper to perform the duties on an ongoing basis.
Babcock Mission Critical Services España SA.
Plymouth, Devon
Senior Engineering Manager - ANZ Location: Devonport, Plymouth, Rosyth, Fife, or Bristol Role Type: Full time / Permanent Drive Excellence in Complex Engineering Projects At Babcock, we're working to create a safe and secure world, together. If you join us, you can play your part as a Senior Engineering Manager at one of our Babcock sites. The role As a Senior Engineering Manager, you'll have a role that's out of the ordinary. You'll be the focal point for planning and managing complex multi-discipline projects, promoting best practice, and mentoring team members. You'll identify and develop strategic capabilities - people, processes, and tools - to deliver technical excellence. Your leadership will make a real impact on national security and open doors for your own career growth. Day-to-day, you'll have the following responsibilities: Manage multi-discipline teams to ensure delivery of technical scope. Build strong customer relationships to deliver agreed project outcomes efficiently. Approve technical documentation in line with the Engineering Design Lifecycle. Oversee technical management of the supply chain to ensure compliance and quality. Manage resource demands for recruitment, development, and allocation to projects. This role is full time and is a hybrid role with 2 days onsite and 3 days working from home. Essential experience of the Senior Engineering Manager: Significant post-degree experience across engineering disciplines, including design, analysis, specification, safety case support, installation, commissioning, and team supervision. Proven ability to manage complex projects across varied technical topics. Qualifications for the Senior Engineering Manager: Engineering or Science degree in a relevant discipline with substantial experience. Chartered Engineer status and membership of a relevant institution. Security Clearance The successful candidate must be able to achieve and maintain Security Check (SC) security clearance for this role. Many of the positions within our company are subject to national security clearance and Trade Control restrictions. This means that your eligibility for certain roles may be affected by your place of birth, nationality, current or former citizenship, and any residency you hold or have held. Further details are available at United Kingdom Security Vetting: clearance levels - GOV.UK. What we offer Matched contribution pension scheme, with life assurance Access to a Digital GP, annual health check, and nutritional consultations through Aviva DigiCare+ Employee share scheme Employee shopping savings portal Payment of Professional Fees Reservists in the armed forces receive 10-days special paid leave Holiday Trading is a benefit that allows UK Babcock employees to buy additional leave or to sell up to one working week of annual leave from their annual entitlement. This Window opens February through to March annually. 'Be Kind Day' enables employees to take one working day's paid leave a year (or equivalent hours) to undertake volunteering work with their chosen organisation or registered charity Excellent development opportunities and benefits package including an employee assistance programme supporting physical, mental and financial wellbeing. About Babcock International For over a century Babcock has helped to defend nations, protect communities and build a better world. To continue, we must adapt, advance and be a sustainable business with a shared goal. Equal Opportunity & Reasonable Adjustments We are a disability confident committed employer. If you have a disability or need any reasonable adjustments during the application and selection stages, please email with the subject header 'Reasonable adjustments requirement'. We're committed to building an inclusive culture where everyone's free to thrive. We are happy to talk about flexible working - please ask about alternative patterns of work at interview.
Jan 09, 2026
Full time
Senior Engineering Manager - ANZ Location: Devonport, Plymouth, Rosyth, Fife, or Bristol Role Type: Full time / Permanent Drive Excellence in Complex Engineering Projects At Babcock, we're working to create a safe and secure world, together. If you join us, you can play your part as a Senior Engineering Manager at one of our Babcock sites. The role As a Senior Engineering Manager, you'll have a role that's out of the ordinary. You'll be the focal point for planning and managing complex multi-discipline projects, promoting best practice, and mentoring team members. You'll identify and develop strategic capabilities - people, processes, and tools - to deliver technical excellence. Your leadership will make a real impact on national security and open doors for your own career growth. Day-to-day, you'll have the following responsibilities: Manage multi-discipline teams to ensure delivery of technical scope. Build strong customer relationships to deliver agreed project outcomes efficiently. Approve technical documentation in line with the Engineering Design Lifecycle. Oversee technical management of the supply chain to ensure compliance and quality. Manage resource demands for recruitment, development, and allocation to projects. This role is full time and is a hybrid role with 2 days onsite and 3 days working from home. Essential experience of the Senior Engineering Manager: Significant post-degree experience across engineering disciplines, including design, analysis, specification, safety case support, installation, commissioning, and team supervision. Proven ability to manage complex projects across varied technical topics. Qualifications for the Senior Engineering Manager: Engineering or Science degree in a relevant discipline with substantial experience. Chartered Engineer status and membership of a relevant institution. Security Clearance The successful candidate must be able to achieve and maintain Security Check (SC) security clearance for this role. Many of the positions within our company are subject to national security clearance and Trade Control restrictions. This means that your eligibility for certain roles may be affected by your place of birth, nationality, current or former citizenship, and any residency you hold or have held. Further details are available at United Kingdom Security Vetting: clearance levels - GOV.UK. What we offer Matched contribution pension scheme, with life assurance Access to a Digital GP, annual health check, and nutritional consultations through Aviva DigiCare+ Employee share scheme Employee shopping savings portal Payment of Professional Fees Reservists in the armed forces receive 10-days special paid leave Holiday Trading is a benefit that allows UK Babcock employees to buy additional leave or to sell up to one working week of annual leave from their annual entitlement. This Window opens February through to March annually. 'Be Kind Day' enables employees to take one working day's paid leave a year (or equivalent hours) to undertake volunteering work with their chosen organisation or registered charity Excellent development opportunities and benefits package including an employee assistance programme supporting physical, mental and financial wellbeing. About Babcock International For over a century Babcock has helped to defend nations, protect communities and build a better world. To continue, we must adapt, advance and be a sustainable business with a shared goal. Equal Opportunity & Reasonable Adjustments We are a disability confident committed employer. If you have a disability or need any reasonable adjustments during the application and selection stages, please email with the subject header 'Reasonable adjustments requirement'. We're committed to building an inclusive culture where everyone's free to thrive. We are happy to talk about flexible working - please ask about alternative patterns of work at interview.
Forvis Mazars is a leading global professional services network providing audit & assurance, tax, and advisory services. Forvis Mazars in the UK spans 14 offices across the nation and has over 3,400 professionals, with 190 partners. We have a clear purpose and a shared commitment to shape a better future. You'll join a collaborative and inclusive team where you're supported to grow your skills, explore new opportunities, and contribute from day one. You'll work with a diverse client base, develop meaningful connections, and gain experience that extends beyond your local team. Together, we grow, belong and impact. The Role We are looking for an individual to join the Risk Consulting practice, based in London, with a particular focus on the Public & Social Sector. The role is a senior one which would involve high levels of collaboration across Forvis Mazars Advisory & Consulting service line amongst others. For the right person this is an exciting opportunity to progress to a Partner role in the future. In total, in the UK, Public and Social sector has income of approximately £40 million per annum and consists of 300 staff and partners. The public and social sector are one of the major markets of the global and UK firm. The Public and Social sector are vital parts of the economy. Public interest is at the heart of service provision in the public and social sectors. Forvis Mazars is committed to serving the public interest. Within this practice, the Risk Consulting team provides Internal Audit, Internal Controls, Risk Advisory, External Quality Assessments and other independent advice and assurance to our clients across public, not for profit and private sector organisations (including FTSE350). Forvis Mazars has a strong reputation in the Public & Social Sector, being a leading provider of audit, advice and assurance. Our clients span the breadth and diversity of the sector including Central Government, Local Government, Education, Charities and Social Housing. Your Experience We are looking for an experienced risk and internal control professional, with a proven track record in developing, delivering and growing such services within a professional services firm. You do not need to have worked exclusively in such a role and experience as a Chief Audit Executive with sector experience would also be welcomed. The right person will be a genuine leader of the team with deep areas of sector knowledge and a vision around how to continue to grow our offering as part of a wider suite of Consulting services. You will deliver an unparalleled client experience with the ability to persuade clients and prospects of this offering and to establish deep long-term relationships both internally and externally. The following are the specific areas envisaged as likely to be central to the role: Professional responsibilities Business development and strategy; You will take a key role in the growth of the Public and Social Sector and will be empowered to develop and deliver strategies in the sector working closely with other areas of Forvis Mazars - building on existing relationships and experience. Active sector point of contact within Forvis Mazars UK. Client development: broaden client relationships to help drive repeat business as well as opportunities across the firm. Engagement leadership Oversee and run a Risk Consulting portfolio/engagements and be a key senior day-to-day point of contact for clients. Delivery of quality work to agreed standards. Maintain positive relationships with clients. Ongoing guidance to team members. Team leadership A key aspect of the role will be to guide and develop the team. Includes coaching and people manager responsibilities, take responsibility for people's career development. Key Requirements The right person is likely to have significant experience in the Public & Social Sector. Technically strong in Internal Audit, including application of the Global Internal Audit Standards alongside sector specific codes/working practises. Ability to think strategically and adapt to an everchanging technology landscape. Develop and supervise team members. Multiple engagement management, a track record of building enduring client relationships and people management skills. Expertise in practice management. Self-motivated and ambitious and hard working. Driven by a passion to provide excellent client service and to build a growing business, with a strong team ethic. Diversity, Equity & Inclusion At Forvis Mazars diversity, equity and inclusion are central to our values. We value our people's unique backgrounds, perspectives, and experience, and know this diversity create better outcomes for our clients. We seek to attract, develop, and retain the best talent, inclusive of sex, ethnicity, disability, socio-economic background, sexual orientation, gender identity, nationality, and faith. We select candidates based on skills, knowledge, qualifications, and experience and aim to support all our team members to reach their potential. At Forvis Mazars, we promote an environment in which you can grow your skills, belong to a team that values your ideas, and make an impact that matters.
Jan 09, 2026
Full time
Forvis Mazars is a leading global professional services network providing audit & assurance, tax, and advisory services. Forvis Mazars in the UK spans 14 offices across the nation and has over 3,400 professionals, with 190 partners. We have a clear purpose and a shared commitment to shape a better future. You'll join a collaborative and inclusive team where you're supported to grow your skills, explore new opportunities, and contribute from day one. You'll work with a diverse client base, develop meaningful connections, and gain experience that extends beyond your local team. Together, we grow, belong and impact. The Role We are looking for an individual to join the Risk Consulting practice, based in London, with a particular focus on the Public & Social Sector. The role is a senior one which would involve high levels of collaboration across Forvis Mazars Advisory & Consulting service line amongst others. For the right person this is an exciting opportunity to progress to a Partner role in the future. In total, in the UK, Public and Social sector has income of approximately £40 million per annum and consists of 300 staff and partners. The public and social sector are one of the major markets of the global and UK firm. The Public and Social sector are vital parts of the economy. Public interest is at the heart of service provision in the public and social sectors. Forvis Mazars is committed to serving the public interest. Within this practice, the Risk Consulting team provides Internal Audit, Internal Controls, Risk Advisory, External Quality Assessments and other independent advice and assurance to our clients across public, not for profit and private sector organisations (including FTSE350). Forvis Mazars has a strong reputation in the Public & Social Sector, being a leading provider of audit, advice and assurance. Our clients span the breadth and diversity of the sector including Central Government, Local Government, Education, Charities and Social Housing. Your Experience We are looking for an experienced risk and internal control professional, with a proven track record in developing, delivering and growing such services within a professional services firm. You do not need to have worked exclusively in such a role and experience as a Chief Audit Executive with sector experience would also be welcomed. The right person will be a genuine leader of the team with deep areas of sector knowledge and a vision around how to continue to grow our offering as part of a wider suite of Consulting services. You will deliver an unparalleled client experience with the ability to persuade clients and prospects of this offering and to establish deep long-term relationships both internally and externally. The following are the specific areas envisaged as likely to be central to the role: Professional responsibilities Business development and strategy; You will take a key role in the growth of the Public and Social Sector and will be empowered to develop and deliver strategies in the sector working closely with other areas of Forvis Mazars - building on existing relationships and experience. Active sector point of contact within Forvis Mazars UK. Client development: broaden client relationships to help drive repeat business as well as opportunities across the firm. Engagement leadership Oversee and run a Risk Consulting portfolio/engagements and be a key senior day-to-day point of contact for clients. Delivery of quality work to agreed standards. Maintain positive relationships with clients. Ongoing guidance to team members. Team leadership A key aspect of the role will be to guide and develop the team. Includes coaching and people manager responsibilities, take responsibility for people's career development. Key Requirements The right person is likely to have significant experience in the Public & Social Sector. Technically strong in Internal Audit, including application of the Global Internal Audit Standards alongside sector specific codes/working practises. Ability to think strategically and adapt to an everchanging technology landscape. Develop and supervise team members. Multiple engagement management, a track record of building enduring client relationships and people management skills. Expertise in practice management. Self-motivated and ambitious and hard working. Driven by a passion to provide excellent client service and to build a growing business, with a strong team ethic. Diversity, Equity & Inclusion At Forvis Mazars diversity, equity and inclusion are central to our values. We value our people's unique backgrounds, perspectives, and experience, and know this diversity create better outcomes for our clients. We seek to attract, develop, and retain the best talent, inclusive of sex, ethnicity, disability, socio-economic background, sexual orientation, gender identity, nationality, and faith. We select candidates based on skills, knowledge, qualifications, and experience and aim to support all our team members to reach their potential. At Forvis Mazars, we promote an environment in which you can grow your skills, belong to a team that values your ideas, and make an impact that matters.
Cambridge University Press
Frampton On Severn, Gloucestershire
Job Title: Senior Customer Support Manager Salary: £45,100 - £60,400 per annum Location: Cambridge with hybrid working (minimum 2 days per week in the office) Contract: Full Time, Permanent Are you ready to shape the future of customer experience at a world-leading organisation? Join Cambridge University Press & Assessment as our Senior Customer Support Manager and play a pivotal role in championing our international customer strategy. You'll lead a talented team, drive continuous improvement, and ensure our customers receive outstanding support across the globe. We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge. About the role As Senior Customer Support Manager, you will: Lead and develop the Customer Support Managers and Data Manager, ensuring your team is empowered and supported. Be the escalation point for technical issues, system outages, and complex customer queries. Oversee quality audits and ensure business continuity across our Cambridge and Manila teams. Manage the recruitment process and resolve HR matters within the team. Design, implement, and manage the Customer Support Data team, owning data governance and analysis. Collaborate with colleagues across departments to deliver end-to-end customer experience improvements. Support regional teams with complex and escalated queries, enabling them to provide accurate information to diverse customer groups. About you We're looking for someone with extensive experience in customer service and people management. You'll be educated to degree level or have equivalent professional experience in customer experience, support, or related fields. You demonstrate excellent analytical, problem-solving, and communication skills, and are confident working with CRM systems and customer data governance. Thriving in a fast-paced, evolving environment, you adapt to change with innovation and resilience. You value collaboration, inclusivity, and integrity, and inspire others to achieve their best. If you would like to know more about this opportunity and what will make you successful, please see the full job description attached to the bottom of this vacancy on our careers site. Rewards and benefits We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package, featuring family-friendly and planet-friendly benefits including: 28 days annual leave plus bank holidays Private medical and Permanent Health Insurance Discretionary annual bonus Group personal pension scheme Life assurance up to 4 x annual salary Green travel schemes We are a hybrid working organisation, and we offer a range of flexible working options from day one. We expect most hybrid-working colleagues to spend 40-60% of their time at their dedicated office or location. We will also consider other work arrangements if you wish to work more flexibly or require adjustments due to a disability. Ready to pursue your potential? Apply now. We review applications on an ongoing basis, with a closing date for all applications being 12th January 2026. If successful, first stage interviews are scheduled to take place on the week commencing 26th January 2026. Second stage interviews are due to take place on week commencing 9th February 2026. Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry. Cambridge University Press & Assessment is an approved UK employer for the sponsorship of eligible roles and applicants under the Skilled Worker visa route. Please refer to the gov.uk website for guidance to understand your own eligibility based on the role you are applying for. Why join us Joining us is your opportunity to pursue potential. You'll belong to a collaborative team that's exploring new and better ways to serve students, teachers and researchers across the globe - for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration. Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it's safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background. We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.
Jan 09, 2026
Full time
Job Title: Senior Customer Support Manager Salary: £45,100 - £60,400 per annum Location: Cambridge with hybrid working (minimum 2 days per week in the office) Contract: Full Time, Permanent Are you ready to shape the future of customer experience at a world-leading organisation? Join Cambridge University Press & Assessment as our Senior Customer Support Manager and play a pivotal role in championing our international customer strategy. You'll lead a talented team, drive continuous improvement, and ensure our customers receive outstanding support across the globe. We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge. About the role As Senior Customer Support Manager, you will: Lead and develop the Customer Support Managers and Data Manager, ensuring your team is empowered and supported. Be the escalation point for technical issues, system outages, and complex customer queries. Oversee quality audits and ensure business continuity across our Cambridge and Manila teams. Manage the recruitment process and resolve HR matters within the team. Design, implement, and manage the Customer Support Data team, owning data governance and analysis. Collaborate with colleagues across departments to deliver end-to-end customer experience improvements. Support regional teams with complex and escalated queries, enabling them to provide accurate information to diverse customer groups. About you We're looking for someone with extensive experience in customer service and people management. You'll be educated to degree level or have equivalent professional experience in customer experience, support, or related fields. You demonstrate excellent analytical, problem-solving, and communication skills, and are confident working with CRM systems and customer data governance. Thriving in a fast-paced, evolving environment, you adapt to change with innovation and resilience. You value collaboration, inclusivity, and integrity, and inspire others to achieve their best. If you would like to know more about this opportunity and what will make you successful, please see the full job description attached to the bottom of this vacancy on our careers site. Rewards and benefits We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package, featuring family-friendly and planet-friendly benefits including: 28 days annual leave plus bank holidays Private medical and Permanent Health Insurance Discretionary annual bonus Group personal pension scheme Life assurance up to 4 x annual salary Green travel schemes We are a hybrid working organisation, and we offer a range of flexible working options from day one. We expect most hybrid-working colleagues to spend 40-60% of their time at their dedicated office or location. We will also consider other work arrangements if you wish to work more flexibly or require adjustments due to a disability. Ready to pursue your potential? Apply now. We review applications on an ongoing basis, with a closing date for all applications being 12th January 2026. If successful, first stage interviews are scheduled to take place on the week commencing 26th January 2026. Second stage interviews are due to take place on week commencing 9th February 2026. Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry. Cambridge University Press & Assessment is an approved UK employer for the sponsorship of eligible roles and applicants under the Skilled Worker visa route. Please refer to the gov.uk website for guidance to understand your own eligibility based on the role you are applying for. Why join us Joining us is your opportunity to pursue potential. You'll belong to a collaborative team that's exploring new and better ways to serve students, teachers and researchers across the globe - for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration. Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it's safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background. We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.
Shape the Future of our cities and environments. Are you ready to take up a vital role in shaping some of our exciting projects? How about joining our talented team, where everyone has a voice, and together we face our clients' challenges head on. It's'a diverse and inclusive work environment where world class talent knows no distinctions. Bring your skills to the mix as a Senior/Principal Mechanical Engineer, you'll play a vital role in every aspect of mechanical engineering on Transformational Programmes for critical UK infrastructure with opportunities to work on iconic engineering projects at home and abroad. We specialise in all aspects of mechanical engineering, within multiple challenging and engaging sectors such as Water, Aviation, Defence, Energy, Cities & Development and Education. We continue to provide industry leading mechanical engineering solutions right through the project lifecycle, with value added through client side support as well as construction phases. If being a part of a team with a passion for this industry is for you then we would love to talk to you. We currently have opportunities in our Bristol office. Your Role Lead or Manage or work in with team to undertake technical design work following relevant design standards and codes, and to high quality levels. Prepare briefs, scopes of work, and input into bid proposals. Successfully manage time and budgets to key project milestones and programmes. Work closely with teams in the UK and overseas to deliver integrated design solutions. Adhere to quality assurance standards in design. Hi there, I'm Akshit Poonia and I manage this role Experience in design delivery, including multidisciplinary design. Sound knowledge in mechanical equipment, such as pumps, blowers, screens and chemical dosing plant as well as an in depth understanding of current UK design standards and working practices. Strong understanding of legislation such as CDM and ATEX. Wherever you are in your career - and whoever you are - AtkinsRéalis is for you. Here, support and collaboration are a vibrant part of a culture that lets you choose where - and how far - your career can go. Take on projects that push boundaries and drive sustainable impact, surrounded by colleagues who believe there's no limit to how brilliant you can be. It's time to join a like minded team where you'll be rewarded, supported, and free to be your kind of brilliant. Explore the rewards and benefits that help you thrive - at every stage of your life and your career. Enjoy competitive salaries, employee rewards and a brilliant range of benefits you can tailor to suit your own health, wellbeing, financial and lifestyle choices. Make the most of a myriad of opportunities for training and professional development to grow your skills and expertise. And combine our hybrid working culture and flexible holiday allowances to balance a great job and fulfilling personal life. Make it brilliant, a career with AtkinsRéalis Our supportive, collaborative culture inspires us as a global community every day. Watch this short film and imagine what you could achieve here, too. We're AtkinsRéalis , a world class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people. This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview. The vetting process is delivered by United Kingdom Security Vetting (UKSV) and may require candidates to provide proof of residency in the UK of 5 years or longer. If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance. We are committed to creating a culture where everyone feels that they belong - a place where we can all be ourselves, thrive and develop to be the best we can be. So, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee resource groups to support all employees. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability. 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Jan 09, 2026
Full time
Shape the Future of our cities and environments. Are you ready to take up a vital role in shaping some of our exciting projects? How about joining our talented team, where everyone has a voice, and together we face our clients' challenges head on. It's'a diverse and inclusive work environment where world class talent knows no distinctions. Bring your skills to the mix as a Senior/Principal Mechanical Engineer, you'll play a vital role in every aspect of mechanical engineering on Transformational Programmes for critical UK infrastructure with opportunities to work on iconic engineering projects at home and abroad. We specialise in all aspects of mechanical engineering, within multiple challenging and engaging sectors such as Water, Aviation, Defence, Energy, Cities & Development and Education. We continue to provide industry leading mechanical engineering solutions right through the project lifecycle, with value added through client side support as well as construction phases. If being a part of a team with a passion for this industry is for you then we would love to talk to you. We currently have opportunities in our Bristol office. Your Role Lead or Manage or work in with team to undertake technical design work following relevant design standards and codes, and to high quality levels. Prepare briefs, scopes of work, and input into bid proposals. Successfully manage time and budgets to key project milestones and programmes. Work closely with teams in the UK and overseas to deliver integrated design solutions. Adhere to quality assurance standards in design. Hi there, I'm Akshit Poonia and I manage this role Experience in design delivery, including multidisciplinary design. Sound knowledge in mechanical equipment, such as pumps, blowers, screens and chemical dosing plant as well as an in depth understanding of current UK design standards and working practices. Strong understanding of legislation such as CDM and ATEX. Wherever you are in your career - and whoever you are - AtkinsRéalis is for you. Here, support and collaboration are a vibrant part of a culture that lets you choose where - and how far - your career can go. Take on projects that push boundaries and drive sustainable impact, surrounded by colleagues who believe there's no limit to how brilliant you can be. It's time to join a like minded team where you'll be rewarded, supported, and free to be your kind of brilliant. Explore the rewards and benefits that help you thrive - at every stage of your life and your career. Enjoy competitive salaries, employee rewards and a brilliant range of benefits you can tailor to suit your own health, wellbeing, financial and lifestyle choices. Make the most of a myriad of opportunities for training and professional development to grow your skills and expertise. And combine our hybrid working culture and flexible holiday allowances to balance a great job and fulfilling personal life. Make it brilliant, a career with AtkinsRéalis Our supportive, collaborative culture inspires us as a global community every day. Watch this short film and imagine what you could achieve here, too. We're AtkinsRéalis , a world class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people. This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview. The vetting process is delivered by United Kingdom Security Vetting (UKSV) and may require candidates to provide proof of residency in the UK of 5 years or longer. If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance. We are committed to creating a culture where everyone feels that they belong - a place where we can all be ourselves, thrive and develop to be the best we can be. So, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee resource groups to support all employees. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability. 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Senior Graphic Designer Our client is seeking a talented Senior Graphic Designer to deliver a brilliant array of visual content that supports marketing and fundraising activity. This is an exceptional opportunity for a high-calibre graphic designer to take their career to the next level and use their extensive talents to build narrative and tell our client's amazing story. Location: Kent or Oxford (with hybrid working) Rewards: Salary of £45,000, plus a generous pension scheme, annual leave entitlement, and other great benefits and professional growth opportunities. Contract: Permanent, full-time The Role As a Senior Graphic Designer, you will create, and lead others in the creation of exceptional visual design solutions that make our client's brand stand out, display their vision and engage with their audiences. Right now is an incredible time to join our client as they start a new chapter of ambition and growth. They're integrating what they do, bringing together services, people and systems to make sure they are operating in a unified way. You'll be a key part of this process, working closely with the fundraising and marketing teams to elevate their visual offering, develop creative designs that meet needs and drive awareness, and mentor and up-skill colleagues. Day-to-day, you'll create high-impact designs and visual work for both print and digital formats, pushing the brand forwards and supporting campaigns that increase donor income, brand awareness and reach. Leading campaign and content design, you'll deliver concept development and lead art direction, define and document design systems and brand standards and adopt and integrate new tools that will streamline and enhance our client's work. Additionally, you will - Facilitate creative workshops - Champion accessibility and inclusion in design - Act as brand guardian for consistency across UI/UX and traditional graphic design - Evaluate and integrate AI-assisted workflows and develop guidelines for use - Scope, brief, and quality-assure external suppliers - Mentor designers and content creators - Define and track creative campaign goals About You To join our client as a Senior Graphic Designer, you will need: - Significant professional experience in a multi-channel design role covering both print and digital, ideally within the charity or values-driven sector - Proven track record leading creative for integrated campaigns, from concept to delivery, working closely with fundraising and marketing teams - Experience establishing and maintaining design systems and brand governance across a growing organisation - Supplier management and quality assurance experience across print and digital production and confidence with specifications and proofs - Experience leading in accessibility standards and inclusive design principles to improve reach and impact - Experience working with an agile framework and familiarity with scrum and sprint methodologies - Expert user of Adobe Creative Cloud (InDesign, Illustrator, Photoshop, After Effects/Premiere) and familiarity with Figma or similar for components and libraries - Familiarity with AI-assisted creative tools (e.g., Adobe Firefly, Microsoft Co-Pilot) and their appropriate, ethical use - Degree-level qualification (or equivalent experience) in Graphic Design, Visual Communication, Interaction Design or related field The Organisation Our client is a faith-based organisation that delivers practical support and religious awareness across the globe. The Benefits - Salary of £45,000 per annum - Annual leave entitlement of 22 days per year plus 8 paid public holidays per year - Non-contributory pension scheme (10% of salary); employees may make voluntary additional contributions - Death in service payment - Flexible working policy - Access to an Employee Assistance Programme This is a rare opportunity to have real impact every day, deliver exciting visual campaigns that will support and drive our client's mission. You'll be the key component of their marketing and fundraising work, playing a lead role, setting the tone and driving the delivery whilst growing and developing your own skills and implementing exciting new tech and processes. What's more, you'll discover a wide range of reward schemes and benefits alongside the chance to help make a difference to communities around the world that are in need. Other organisations may call this role Lead Graphic Designer, Visual Communications Manager, Marketing Designer, Brand Visual Lead, or Visual Campaign Designer. So, if you're ready to create incredible visuals as a Senior Graphic Designer, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Jan 08, 2026
Full time
Senior Graphic Designer Our client is seeking a talented Senior Graphic Designer to deliver a brilliant array of visual content that supports marketing and fundraising activity. This is an exceptional opportunity for a high-calibre graphic designer to take their career to the next level and use their extensive talents to build narrative and tell our client's amazing story. Location: Kent or Oxford (with hybrid working) Rewards: Salary of £45,000, plus a generous pension scheme, annual leave entitlement, and other great benefits and professional growth opportunities. Contract: Permanent, full-time The Role As a Senior Graphic Designer, you will create, and lead others in the creation of exceptional visual design solutions that make our client's brand stand out, display their vision and engage with their audiences. Right now is an incredible time to join our client as they start a new chapter of ambition and growth. They're integrating what they do, bringing together services, people and systems to make sure they are operating in a unified way. You'll be a key part of this process, working closely with the fundraising and marketing teams to elevate their visual offering, develop creative designs that meet needs and drive awareness, and mentor and up-skill colleagues. Day-to-day, you'll create high-impact designs and visual work for both print and digital formats, pushing the brand forwards and supporting campaigns that increase donor income, brand awareness and reach. Leading campaign and content design, you'll deliver concept development and lead art direction, define and document design systems and brand standards and adopt and integrate new tools that will streamline and enhance our client's work. Additionally, you will - Facilitate creative workshops - Champion accessibility and inclusion in design - Act as brand guardian for consistency across UI/UX and traditional graphic design - Evaluate and integrate AI-assisted workflows and develop guidelines for use - Scope, brief, and quality-assure external suppliers - Mentor designers and content creators - Define and track creative campaign goals About You To join our client as a Senior Graphic Designer, you will need: - Significant professional experience in a multi-channel design role covering both print and digital, ideally within the charity or values-driven sector - Proven track record leading creative for integrated campaigns, from concept to delivery, working closely with fundraising and marketing teams - Experience establishing and maintaining design systems and brand governance across a growing organisation - Supplier management and quality assurance experience across print and digital production and confidence with specifications and proofs - Experience leading in accessibility standards and inclusive design principles to improve reach and impact - Experience working with an agile framework and familiarity with scrum and sprint methodologies - Expert user of Adobe Creative Cloud (InDesign, Illustrator, Photoshop, After Effects/Premiere) and familiarity with Figma or similar for components and libraries - Familiarity with AI-assisted creative tools (e.g., Adobe Firefly, Microsoft Co-Pilot) and their appropriate, ethical use - Degree-level qualification (or equivalent experience) in Graphic Design, Visual Communication, Interaction Design or related field The Organisation Our client is a faith-based organisation that delivers practical support and religious awareness across the globe. The Benefits - Salary of £45,000 per annum - Annual leave entitlement of 22 days per year plus 8 paid public holidays per year - Non-contributory pension scheme (10% of salary); employees may make voluntary additional contributions - Death in service payment - Flexible working policy - Access to an Employee Assistance Programme This is a rare opportunity to have real impact every day, deliver exciting visual campaigns that will support and drive our client's mission. You'll be the key component of their marketing and fundraising work, playing a lead role, setting the tone and driving the delivery whilst growing and developing your own skills and implementing exciting new tech and processes. What's more, you'll discover a wide range of reward schemes and benefits alongside the chance to help make a difference to communities around the world that are in need. Other organisations may call this role Lead Graphic Designer, Visual Communications Manager, Marketing Designer, Brand Visual Lead, or Visual Campaign Designer. So, if you're ready to create incredible visuals as a Senior Graphic Designer, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.