Store Supervisor

On behalf of our client, we are seeking to recruit a Store Supervisor to join my client on a 12 -month contract. As the Store Supervisor you will have experince in retail management and you will lead and develop your team to achieve the store goals.

Role: Store Supervisor
Pay: DOE
Location: London
Contract: 12 month contract
IR35 Status: Inside

Responsibilities

• Maintain and uphold high standards for customer experience, visual merchandising, and overall store environment.
• Proactively manage customer escalations, ensuring timely resolution aligned with brand values.
• Partner with the team to deliver personalized, meaningful interactions that convert customers into brand advocates.
• Recruit, coach, and develop managers and future store leaders.
• Set clear team and individual targets, track performance, and provide ongoing feedback and development.
• Lead by example to foster a positive, motivated, and collaborative team culture.
• Drive store performance across key metrics (profit, volume, conversion rate, NPS, average transaction value, attrition) to ensure sustainable growth.
• Monitor results, identify trends, and take corrective action or provide strategic recommendations.
• Execute operational and merchandising strategies in alignment with local HQ direction.
• Ensure compliance with company policies, procedures, and standards across operations, security, cash handling, health & safety, and loss prevention.
• Safeguard company assets, including confidential customer, team, and business information.
• Oversee store opening and closing, inventory accuracy, and general maintenance activities.
• Resolve operational and team-related issues efficiently to maintain performance standards.

Essential Skills:

• Solid retail management experience in high-performance, customer-facing environments in relevant format.
• Proactive and resourceful, energetic and outcome-focused, always taking initiatives.
• Strong communication, interpersonal, and decision-making skills.
• Ability to work a schedule that may include weekends, and holidays, based on retail needs.
• Proficiency in English and, where relevant, the local language.
• Proven record for exceeding sales targets and achieving operational excellence.
• Ability to manage ambiguity and make sound judgments under pressure.
• Strong integrity, emotional intelligence, and ability to build trust.

If you are interested in applying for this position and you meet the requirements, please send your updated CV to: Natalie Dalkin at Line Up Aviation

Line Up Aviation has carved its own place in the recruitment of Aviation and Aerospace personnel all over the world for more than 30 years. We work with some of the industry's best known companies who demand the highest standard of applicants.

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