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head of financial operations
Hays Accounts and Finance
Financial Controller
Hays Accounts and Finance City, London
Your new company Join a fast-scaling, Series B SaaS business, headquartered in Shoreditch. The business is looking for a Financial Controller to lead technical finance operations and support strategic growth. Your new role Own financial reporting, tax, and international compliance (IFRS) Prepare for audit readiness and manage internal controls Support commercial finance and provide insights via Power BI Oversee finance operations using Xero Collaborate with leadership and contribute to scaling processes What you'll need to succeed Qualified accountant (ACA/ACCA/CIMA) with startup and large company experience Strong technical finance background: tax, compliance, audit prep Comfortable in a fast-paced, high-growth environment Experience with US revenue and international operations Must have Technology sector experience What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jan 09, 2026
Full time
Your new company Join a fast-scaling, Series B SaaS business, headquartered in Shoreditch. The business is looking for a Financial Controller to lead technical finance operations and support strategic growth. Your new role Own financial reporting, tax, and international compliance (IFRS) Prepare for audit readiness and manage internal controls Support commercial finance and provide insights via Power BI Oversee finance operations using Xero Collaborate with leadership and contribute to scaling processes What you'll need to succeed Qualified accountant (ACA/ACCA/CIMA) with startup and large company experience Strong technical finance background: tax, compliance, audit prep Comfortable in a fast-paced, high-growth environment Experience with US revenue and international operations Must have Technology sector experience What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
LSE Students' Union
Head of Operations
LSE Students' Union
Job Advert JOB TITLE: Head of Operations SALARY: £56,000 (pro rata) LOCATION: LSE Students Union, Central London Office WORKING HOURS: 22.2 hours per week (0.6 FTE) CONTRACT TYPE: Permanent The LSE Students Union is seeking an experienced and strategic leader to join our Senior Leadership Team as Head of Operations. This is a newly created position, offering an exciting opportunity to take senior oversight of our central teams and ensure the effective delivery of our operational functions. Reporting directly to the Chief Executive Officer, you will provide leadership and direction across finance, HR, governance, compliance, and risk management. Your work will underpin the Union s ability to deliver its strategic objectives and maintain high standards of accountability, transparency, and operational excellence. As Head of Operations, you will lead our finance and HR team, ensuring robust financial management, effective people practices, and strong governance frameworks. You will oversee budgeting, audits, and financial reporting, while promoting a positive and inclusive workplace culture. Acting as a key adviser to the Board of Trustees and relevant committees, you will also manage risk and data protection across the organisation. Who are we? LSESU is a vibrant, student-led organisation committed to helping LSE students make the most of the life-changing experiences open to them during their time at university. As part of our Senior Leadership Team, you will play a critical role in shaping our future and helping us to create a student experience which is enjoyable and empowering. Founded in 1897, LSE Students' Union is one of the oldest Students' Unions in the UK. We provide support, representation, and opportunities to help students thrive during their time at university. Everything we do is shaped by our members and guided by our values to be bold and inclusive, working collaboratively to create a welcoming community built on integrity and respect. Who are we looking for? We are looking for a candidate who combines strategic vision with operational expertise. You will bring a recognised accounting qualification and strong financial acumen, alongside experience in managing both finance and HR functions. Your knowledge of governance, compliance, and risk management frameworks will be essential, as will your ability to provide clear leadership and build effective relationships at all levels. You ll need excellent organisation and planning skills, with a keen eye for detail and the ability to manage multiple priorities effectively. A commitment to equality, diversity, and inclusion is fundamental, together with an interest in working within a democratic, student-led environment. Why apply? As Head of Operations, you will play a pivotal role in shaping the future of the Union and supporting thousands of students at one of the world s leading universities. We offer: - 25 days of holiday per year (pro rata) - Additional closure periods at Christmas and Easter - Free LSE Students Union gym membership - Opportunities for professional development and growth. - Access to TOTUM (NUS) card, which provides a wide range of discounts - Flexibility for work-life balance How to apply We want to ensure that all systems, policies and processes are free from bias or discrimination and are fair and accessible. Therefore, we ask that all candidates complete our application process by uploading the following three documents: Part 1: CV Outlining your skills and experience to date. Part 2: Supporting Statement A one-page statement explaining your suitability for the role. This will be used to determine if you are shortlisted for an interview. Please do not include any personal information (e.g., name or date of birth). Use the attached job description and person specification to help with this. Part 3: Equal Opportunities Monitoring and Contact Form This includes personal information so we can contact you if you are shortlisted for an interview. It also allows us to gather and analyse demographic information about our applicants. This form will only be seen by HR and will not impact shortlisting. Want to apply? To apply for this role, please complete an online application. Job Application Timeline Closing date: Thursday 29th January 2026 at 10am Intended interview dates: 12th / 13th February 2026 Compulsory Requirement - The UK Government sets the legal regulations that we are required to follow. As an employer we must ensure that everyone is eligible to work in the UK and this is done by us checking and making a copy of the correct original identification/documentation before your first day of work. Currently we require you to have the right to work in the UK, as we are not a Home Office approved sponsor.
Jan 09, 2026
Full time
Job Advert JOB TITLE: Head of Operations SALARY: £56,000 (pro rata) LOCATION: LSE Students Union, Central London Office WORKING HOURS: 22.2 hours per week (0.6 FTE) CONTRACT TYPE: Permanent The LSE Students Union is seeking an experienced and strategic leader to join our Senior Leadership Team as Head of Operations. This is a newly created position, offering an exciting opportunity to take senior oversight of our central teams and ensure the effective delivery of our operational functions. Reporting directly to the Chief Executive Officer, you will provide leadership and direction across finance, HR, governance, compliance, and risk management. Your work will underpin the Union s ability to deliver its strategic objectives and maintain high standards of accountability, transparency, and operational excellence. As Head of Operations, you will lead our finance and HR team, ensuring robust financial management, effective people practices, and strong governance frameworks. You will oversee budgeting, audits, and financial reporting, while promoting a positive and inclusive workplace culture. Acting as a key adviser to the Board of Trustees and relevant committees, you will also manage risk and data protection across the organisation. Who are we? LSESU is a vibrant, student-led organisation committed to helping LSE students make the most of the life-changing experiences open to them during their time at university. As part of our Senior Leadership Team, you will play a critical role in shaping our future and helping us to create a student experience which is enjoyable and empowering. Founded in 1897, LSE Students' Union is one of the oldest Students' Unions in the UK. We provide support, representation, and opportunities to help students thrive during their time at university. Everything we do is shaped by our members and guided by our values to be bold and inclusive, working collaboratively to create a welcoming community built on integrity and respect. Who are we looking for? We are looking for a candidate who combines strategic vision with operational expertise. You will bring a recognised accounting qualification and strong financial acumen, alongside experience in managing both finance and HR functions. Your knowledge of governance, compliance, and risk management frameworks will be essential, as will your ability to provide clear leadership and build effective relationships at all levels. You ll need excellent organisation and planning skills, with a keen eye for detail and the ability to manage multiple priorities effectively. A commitment to equality, diversity, and inclusion is fundamental, together with an interest in working within a democratic, student-led environment. Why apply? As Head of Operations, you will play a pivotal role in shaping the future of the Union and supporting thousands of students at one of the world s leading universities. We offer: - 25 days of holiday per year (pro rata) - Additional closure periods at Christmas and Easter - Free LSE Students Union gym membership - Opportunities for professional development and growth. - Access to TOTUM (NUS) card, which provides a wide range of discounts - Flexibility for work-life balance How to apply We want to ensure that all systems, policies and processes are free from bias or discrimination and are fair and accessible. Therefore, we ask that all candidates complete our application process by uploading the following three documents: Part 1: CV Outlining your skills and experience to date. Part 2: Supporting Statement A one-page statement explaining your suitability for the role. This will be used to determine if you are shortlisted for an interview. Please do not include any personal information (e.g., name or date of birth). Use the attached job description and person specification to help with this. Part 3: Equal Opportunities Monitoring and Contact Form This includes personal information so we can contact you if you are shortlisted for an interview. It also allows us to gather and analyse demographic information about our applicants. This form will only be seen by HR and will not impact shortlisting. Want to apply? To apply for this role, please complete an online application. Job Application Timeline Closing date: Thursday 29th January 2026 at 10am Intended interview dates: 12th / 13th February 2026 Compulsory Requirement - The UK Government sets the legal regulations that we are required to follow. As an employer we must ensure that everyone is eligible to work in the UK and this is done by us checking and making a copy of the correct original identification/documentation before your first day of work. Currently we require you to have the right to work in the UK, as we are not a Home Office approved sponsor.
First People Recruitment
Banking Job - Mandarin speaking Head of Risk Management - London - wm
First People Recruitment City, London
Please note that this role is for a Mandarin speaking Head of Risk Management. Your New Job Title: Mandarin speaking Head of Risk Management This is a permanent office-based role with a salary of up to £150k, depending on experience. The ideal candidate will be fluent in Mandarin Chinese and have experience in best practice risk management and governance frameworks in the commodity or energy sector. Responsibilities: Responsible for the daily operations and human resources allocation of the Risk Management Department; Developing and enhancing risk management policies, mechanisms, instructions and procedures; Maintaining close and effective communication with the group in relation to Risk policies update and implementation; Providing timely and effective risk management information to the board; Setting various risk management indicators and monitoring measures; Executing internal control procedures and providing advice and recommendations to management; Ensuring that the data used by the firm to assess its risks are fit for purpose in terms of quality, quantity and breadth; Providing oversight and challenge of the firm's systems and controls in respect of risk management; Providing oversight and validation of the firm's external reporting of risk; Providing risk assessment and recommendations over business projects or new products launch; Dealing with unexpected major risk events and providing remedial measures; Ensuring the adequacy of risk information, risk analysis and risk training provided to members of the firm's governing body; Reporting to the firm's governing body on the firm's risk exposures relative to its risk appetite and tolerance; Maintaining and developing margin models for current and new products/markets; Providing risk input to the ICARA process; Risk Management Committee (RMC), supervising sub-committees such as Credit Committee, Electronic Trading Committee, and Procurement Committee; Overseeing the NPA process via RMC; Requirements: Leadership skills, including the ability to exercise oversight of risk governance Considerable knowledge and experience of best practice risk management and governance frameworks, methodologies, and practices Proven ability to oversee a number of risk types, including credit, market, liquidity, operational risk etc. Knowledge of regulatory environment and key regulatory regime. Experience with the commodities or energy market. Strong financial analytical skills and IT skills We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability. People First is committed to increasing diversity, and maintaining an inclusive workplace culture.
Jan 09, 2026
Full time
Please note that this role is for a Mandarin speaking Head of Risk Management. Your New Job Title: Mandarin speaking Head of Risk Management This is a permanent office-based role with a salary of up to £150k, depending on experience. The ideal candidate will be fluent in Mandarin Chinese and have experience in best practice risk management and governance frameworks in the commodity or energy sector. Responsibilities: Responsible for the daily operations and human resources allocation of the Risk Management Department; Developing and enhancing risk management policies, mechanisms, instructions and procedures; Maintaining close and effective communication with the group in relation to Risk policies update and implementation; Providing timely and effective risk management information to the board; Setting various risk management indicators and monitoring measures; Executing internal control procedures and providing advice and recommendations to management; Ensuring that the data used by the firm to assess its risks are fit for purpose in terms of quality, quantity and breadth; Providing oversight and challenge of the firm's systems and controls in respect of risk management; Providing oversight and validation of the firm's external reporting of risk; Providing risk assessment and recommendations over business projects or new products launch; Dealing with unexpected major risk events and providing remedial measures; Ensuring the adequacy of risk information, risk analysis and risk training provided to members of the firm's governing body; Reporting to the firm's governing body on the firm's risk exposures relative to its risk appetite and tolerance; Maintaining and developing margin models for current and new products/markets; Providing risk input to the ICARA process; Risk Management Committee (RMC), supervising sub-committees such as Credit Committee, Electronic Trading Committee, and Procurement Committee; Overseeing the NPA process via RMC; Requirements: Leadership skills, including the ability to exercise oversight of risk governance Considerable knowledge and experience of best practice risk management and governance frameworks, methodologies, and practices Proven ability to oversee a number of risk types, including credit, market, liquidity, operational risk etc. Knowledge of regulatory environment and key regulatory regime. Experience with the commodities or energy market. Strong financial analytical skills and IT skills We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability. People First is committed to increasing diversity, and maintaining an inclusive workplace culture.
Aerospace Bristol
Chief Operating Officer
Aerospace Bristol
Chief Operating Officer (COO) Job Title: Chief Operating Officer Organisation: Aerospace Bristol (Bristol Aero Collection Trust) Reports to: CEO Location: Patchway, North Bristol with flexiblity to work from home Contract: permanent, 37.5 hrs. per week, flexibility required to meet job requirements. Salary: £65,000 Closing date for applications: 25 January 2026 Interview dates: 9 & 10 February 2026 Aerospace Bristol is where imagination takes off. Based on the historic Filton Airfield, where a community began and an idea became an industry, our purpose is to inspire, educate and connect people through the legacy of aerospace in Bristol. Aerospace Bristol are looking for a commercially astute and visitor focused leader to be our first Chief Operating Officer. This is an important role overseeing the day-to-day running of the museum and site and leading some of the organisation s core business functions, including finance, commercial, operations, and HR. The post holder will develop a motivated staff and volunteer community, continuously seeking to improve the quality of the visitor offer and increase the commercial success of the museum. The Role The Chief Operating Officer (COO) is a new role within the museum and forms an integral part of the Senior Management Team (SMT), overseeing the day-to-day running of the site and leading some of the organisation s core business functions, including visitor experience, finance, commercial and operations. The post holder will develop a motivated staff and volunteer community, continuously seeking to improve the quality of the visitor offer and increase the commercial success of the museum. Duties & Responsibilities Lead all commercial activities, including retail, café, venue hire, hospitality ensuring they contribute to Aerospace Bristol s financial resilience. Oversee financial planning, budgeting, and forecasting processes and financial reporting, working closely with the Head of Finance. Develop and implement plans to increase revenue across all commercial areas Take responsibility for the day-to-day operation of the museum through collaborative working with managers and functions. Ensure Aerospace Bristol s operational policies (health and safety, data protection (GDPR), and safeguarding) and processes are compliant with legal and regulatory requirements. Lead on contract negotiation and management, ensuring best value for services and effective supplier relationships. Ensure Aerospace Bristol s IT systems support operational efficiency. Ensure the visitor experience delivers the highest standards of customer service. Oversee training and development policy in key areas such as safeguarding, first aid, health and safety/risk, equality, and inclusion. Regularly review and develop the organisation s appraisal and personal development processes. Provide clear and effective leadership to managers, ensuring administration, finance, marketing, visitor experience, and commercial functions work together strategically. Foster high performance and an inclusive culture, supporting professional development and talent retention. Act as a key advisor to the Board, ensuring transparency and accountability in financial and operational decision-making. Prepare clear, data-driven reports on financial performance, operational efficiency, and strategic outcomes. Play an integral role within the management team to shape and develop the strategic plans for the charity, and be collectively responsible for their successful delivery. Deputise for the CEO during periods of absence and represent Aerospace Bristol at a range of partnership and networking events. Undertake any task that may be requested from time to time by the CEO or Board of Trustees, in line with the nature and scope of this post. Person Specification Extensive senior leadership experience in operational or corporate services, ideally with experience of the heritage, cultural, tourism or non-profit sector. Proven ability to build and lead multidisciplinary teams. Excellent stakeholder engagement capabilities, with the ability to build and maintain relationships across departments and with external partners. Significant experience and expertise in at least one of the following areas: Finance, Visitor Experience, Operations, Retail or Catering and Events. Strong financial and business management skills, including budgeting and governance. Ability to work at both a strategic and tactical level as needed in a small organisation. Deep understanding of governance, compliance, and accountability, including financial and regulatory standards. Commitment to heritage, public engagement, and community involvement. Highly organised and flexible in approach. Approachable, collaborative and supportive, with the ability to communicate effectively with people and lead teams across all areas of the museum. To apply for this role, please send your CV and a cover letter outlining why you would be suitable for the position. Shortlisted candidates will be invited to interview on 9 or 10 February. The interview process will include a structured Q&A, and candidates will also be asked to prepare a short presentation on What you would tackle first and how you would drive lasting change . This is an exciting opportunity to showcase both your strategic thinking and your ability to drive impact from day one. We are committed to creating an inclusive and diverse workplace. We welcome applications from people of all backgrounds and experiences and are proud to be an equal opportunities employer. If you require any reasonable adjustments during the recruitment process, please contact us and we will be happy to discuss your needs.
Jan 09, 2026
Full time
Chief Operating Officer (COO) Job Title: Chief Operating Officer Organisation: Aerospace Bristol (Bristol Aero Collection Trust) Reports to: CEO Location: Patchway, North Bristol with flexiblity to work from home Contract: permanent, 37.5 hrs. per week, flexibility required to meet job requirements. Salary: £65,000 Closing date for applications: 25 January 2026 Interview dates: 9 & 10 February 2026 Aerospace Bristol is where imagination takes off. Based on the historic Filton Airfield, where a community began and an idea became an industry, our purpose is to inspire, educate and connect people through the legacy of aerospace in Bristol. Aerospace Bristol are looking for a commercially astute and visitor focused leader to be our first Chief Operating Officer. This is an important role overseeing the day-to-day running of the museum and site and leading some of the organisation s core business functions, including finance, commercial, operations, and HR. The post holder will develop a motivated staff and volunteer community, continuously seeking to improve the quality of the visitor offer and increase the commercial success of the museum. The Role The Chief Operating Officer (COO) is a new role within the museum and forms an integral part of the Senior Management Team (SMT), overseeing the day-to-day running of the site and leading some of the organisation s core business functions, including visitor experience, finance, commercial and operations. The post holder will develop a motivated staff and volunteer community, continuously seeking to improve the quality of the visitor offer and increase the commercial success of the museum. Duties & Responsibilities Lead all commercial activities, including retail, café, venue hire, hospitality ensuring they contribute to Aerospace Bristol s financial resilience. Oversee financial planning, budgeting, and forecasting processes and financial reporting, working closely with the Head of Finance. Develop and implement plans to increase revenue across all commercial areas Take responsibility for the day-to-day operation of the museum through collaborative working with managers and functions. Ensure Aerospace Bristol s operational policies (health and safety, data protection (GDPR), and safeguarding) and processes are compliant with legal and regulatory requirements. Lead on contract negotiation and management, ensuring best value for services and effective supplier relationships. Ensure Aerospace Bristol s IT systems support operational efficiency. Ensure the visitor experience delivers the highest standards of customer service. Oversee training and development policy in key areas such as safeguarding, first aid, health and safety/risk, equality, and inclusion. Regularly review and develop the organisation s appraisal and personal development processes. Provide clear and effective leadership to managers, ensuring administration, finance, marketing, visitor experience, and commercial functions work together strategically. Foster high performance and an inclusive culture, supporting professional development and talent retention. Act as a key advisor to the Board, ensuring transparency and accountability in financial and operational decision-making. Prepare clear, data-driven reports on financial performance, operational efficiency, and strategic outcomes. Play an integral role within the management team to shape and develop the strategic plans for the charity, and be collectively responsible for their successful delivery. Deputise for the CEO during periods of absence and represent Aerospace Bristol at a range of partnership and networking events. Undertake any task that may be requested from time to time by the CEO or Board of Trustees, in line with the nature and scope of this post. Person Specification Extensive senior leadership experience in operational or corporate services, ideally with experience of the heritage, cultural, tourism or non-profit sector. Proven ability to build and lead multidisciplinary teams. Excellent stakeholder engagement capabilities, with the ability to build and maintain relationships across departments and with external partners. Significant experience and expertise in at least one of the following areas: Finance, Visitor Experience, Operations, Retail or Catering and Events. Strong financial and business management skills, including budgeting and governance. Ability to work at both a strategic and tactical level as needed in a small organisation. Deep understanding of governance, compliance, and accountability, including financial and regulatory standards. Commitment to heritage, public engagement, and community involvement. Highly organised and flexible in approach. Approachable, collaborative and supportive, with the ability to communicate effectively with people and lead teams across all areas of the museum. To apply for this role, please send your CV and a cover letter outlining why you would be suitable for the position. Shortlisted candidates will be invited to interview on 9 or 10 February. The interview process will include a structured Q&A, and candidates will also be asked to prepare a short presentation on What you would tackle first and how you would drive lasting change . This is an exciting opportunity to showcase both your strategic thinking and your ability to drive impact from day one. We are committed to creating an inclusive and diverse workplace. We welcome applications from people of all backgrounds and experiences and are proud to be an equal opportunities employer. If you require any reasonable adjustments during the recruitment process, please contact us and we will be happy to discuss your needs.
ISEAL Alliance
Finance Manager (Financial Accounting), 25 hours pw
ISEAL Alliance
ISEAL is looking for a Finance Manager to manage the day-to-day finance function in a sustainability focused international not-for-profit organisation. The Finance Manager, Financial Accounting is a hands-on role, leading a mostly remote team of 3 part-time staff, who collectively process all ISEAL s transactions. They report to and work closely with the Finance & Operations Director, playing an important role to ensure that ISEAL s finance system operates effectively. The successful candidate will bring the technical know-how of a qualified accountant, the ability to support colleagues, an eye for detail and be happy managing a varied workload, both for themselves and the team. ISEAL has recently implemented Sage Intacct accounting software and an initial priority for the role will be to support the team to improve their facility with and exploitation of the new system as well as supporting the roll-out of new functionality across the organisation. In return, ISEAL offers a involvement in all aspects of the financial management of an international NGO environment, an inspiring insight into the world of sustainability initiatives and a supportive, flexible organisational culture. ISEAL is the global membership organisation for sustainability systems and includes many of the most respected sustainability schemes worldwide. ISEAL members cover social and environmental sustainability issues from labour rights and sustainable livelihoods to biodiversity conservation and are active across a diverse range of sectors. Find out more on our website. Key responsibilities Team management Oversee a team of 3 (2 direct reports) who process ISEAL s day to day transactions, incl. purchase ledger, sales ledger and staff expenses /credit cards and payroll accounting Coordinate work planning, payment runs and monthly/quarterly accounting processes Work with the Finance Director to hold effective monthly Face to face team meetings. At times, provide back up and support to the different roles in the team Line manage, support and provide development and growth opportunities to direct reports Financial accounting Responsible for and oversee the capture of all day-to-day transactions in ISEAL s accounting records Reconcile balance sheet accounts on monthly/quarterly basis Oversee the payroll accounting, including 4 overseas payrolls Review VAT treatment of transactions and prepare VAT returns for review and submit it to HMRC Oversee timesheet processes and the calculation/allocation of staff costs into accounting system Consolidate ISEAL s accounts and forecasts into management accounting-packs Support on preparation of the statutory accounts Wider responsibilities Support the evolution of financial accounting procedures that are robust, effective and efficient, incl. acting as an administrator on Sage Intacct accounting software Engagement with the wider organisation on questions of accounting processes Experience, knowledge and attributes ACA, ACCA or CIMA qualification, or equivalent level experience Solid professional work experience in overseeing a finance function, ideally in an international setting using multiple currencies Competent in the use and exploitation of accounting systems Proficiency with Excel and ability to analyse, manipulate and present data to non-finance colleagues High level of accuracy in own work and ability to check work done by others Excellent organisational and time management skills, with ability to establish priorities for self and others Ability to respond flexibly to demands of the role and work collaboratively in a small finance team Well-honed interpersonal skills, displaying professionalism, tact and awareness of others, including sensitivity to cultural differences and perceptions Ability to build and maintain relationships with colleagues, including remotely, where most interaction will be virtual Excellent written and spoken English Ability to manage and motivate others Additionally desirable Experience with grant/donor reporting and international-charity-VAT (Reverse charge/place of supply and business/non-business input tax recovery) Interest in and motivated by issues of sustainable consumption and/or environmental issues ISEAL s culture and how we will help you thrive Our values are connection, empowerment, inspiration, wellbeing, effective working, and creativity . These are traits we value in each other and in the organisation. We instil these values in all our processes and interactions. We work on global issues and our team reflects this, with individuals from different backgrounds and nationalities. This diversity adds to the quality of work that we deliver and through our commitment to diversity and inclusion we strengthen our team. Diversity for us includes race and gender identity, age, disability status, sexual orientation, religion and many other areas that form someone s identity. We are proud to be an equal opportunities employer. As an organisation, we also support our people in their personal and professional development, with the budget and processes in place for staff to take advantage of development opportunities. We offer 25 days of annual leave, with an additional day a year added after two years (to a maximum of 30 days). In addition, we add an extra five days as a one off, once you have been with us for five years. We have a hybrid-working model with a minimum of four days per month in the London office, as well as the opportunity to apply for flexible working arrangements to suit individual s needs. Other relevant information Term: Permanent Position Salary: k pro rata, depending on experience Working hours: Part-time, 25 hours, pattern to be agreed (Full time equivalent 37.5 hours per week) Location: Based in ISEAL s London head office, with a hybrid approach to work. Office attendance requires 2 days minimum per month. Applicants will need to provide evidence that they are entitled to work in the UK Annual leave: 25 days / year increasing to 30 days over time. Ideal start date: From Jan 2025. Our priority is to get the right candidate. How to apply This is a readvertisement - previous applicants need not reply. Specific enquiries about this role and the application process can be sent to the recruitment(at)sealalliance(.)org. Deadline for applications is 20 January. Please note that we will only contact shortlisted applicants. Please note that we would like to see candidates own writing in the cover letter and discourage the use of AI for this purpose. Interview process Please see below the planned interview process (please note that we will endeavor to keep to this schedule, but some dates may be subject to change) First interviews (Teams): 9-20 January Pre-interview timed exercises (between minutes from home): Panel interviews (in person): 28 January 2025 Decision: w/c 2 February January Accessibility If candidates require additional time or other considerations for the interview process, we are committed to accommodating any reasonable requests. Please note that ISEAL will cover travel expenses for in person interviews for candidates travelling from outside of Greater London. ISEAL also covers caring expenses for candidates who are carers and need to arrange of cover for the duration of the interview/exercises
Jan 09, 2026
Full time
ISEAL is looking for a Finance Manager to manage the day-to-day finance function in a sustainability focused international not-for-profit organisation. The Finance Manager, Financial Accounting is a hands-on role, leading a mostly remote team of 3 part-time staff, who collectively process all ISEAL s transactions. They report to and work closely with the Finance & Operations Director, playing an important role to ensure that ISEAL s finance system operates effectively. The successful candidate will bring the technical know-how of a qualified accountant, the ability to support colleagues, an eye for detail and be happy managing a varied workload, both for themselves and the team. ISEAL has recently implemented Sage Intacct accounting software and an initial priority for the role will be to support the team to improve their facility with and exploitation of the new system as well as supporting the roll-out of new functionality across the organisation. In return, ISEAL offers a involvement in all aspects of the financial management of an international NGO environment, an inspiring insight into the world of sustainability initiatives and a supportive, flexible organisational culture. ISEAL is the global membership organisation for sustainability systems and includes many of the most respected sustainability schemes worldwide. ISEAL members cover social and environmental sustainability issues from labour rights and sustainable livelihoods to biodiversity conservation and are active across a diverse range of sectors. Find out more on our website. Key responsibilities Team management Oversee a team of 3 (2 direct reports) who process ISEAL s day to day transactions, incl. purchase ledger, sales ledger and staff expenses /credit cards and payroll accounting Coordinate work planning, payment runs and monthly/quarterly accounting processes Work with the Finance Director to hold effective monthly Face to face team meetings. At times, provide back up and support to the different roles in the team Line manage, support and provide development and growth opportunities to direct reports Financial accounting Responsible for and oversee the capture of all day-to-day transactions in ISEAL s accounting records Reconcile balance sheet accounts on monthly/quarterly basis Oversee the payroll accounting, including 4 overseas payrolls Review VAT treatment of transactions and prepare VAT returns for review and submit it to HMRC Oversee timesheet processes and the calculation/allocation of staff costs into accounting system Consolidate ISEAL s accounts and forecasts into management accounting-packs Support on preparation of the statutory accounts Wider responsibilities Support the evolution of financial accounting procedures that are robust, effective and efficient, incl. acting as an administrator on Sage Intacct accounting software Engagement with the wider organisation on questions of accounting processes Experience, knowledge and attributes ACA, ACCA or CIMA qualification, or equivalent level experience Solid professional work experience in overseeing a finance function, ideally in an international setting using multiple currencies Competent in the use and exploitation of accounting systems Proficiency with Excel and ability to analyse, manipulate and present data to non-finance colleagues High level of accuracy in own work and ability to check work done by others Excellent organisational and time management skills, with ability to establish priorities for self and others Ability to respond flexibly to demands of the role and work collaboratively in a small finance team Well-honed interpersonal skills, displaying professionalism, tact and awareness of others, including sensitivity to cultural differences and perceptions Ability to build and maintain relationships with colleagues, including remotely, where most interaction will be virtual Excellent written and spoken English Ability to manage and motivate others Additionally desirable Experience with grant/donor reporting and international-charity-VAT (Reverse charge/place of supply and business/non-business input tax recovery) Interest in and motivated by issues of sustainable consumption and/or environmental issues ISEAL s culture and how we will help you thrive Our values are connection, empowerment, inspiration, wellbeing, effective working, and creativity . These are traits we value in each other and in the organisation. We instil these values in all our processes and interactions. We work on global issues and our team reflects this, with individuals from different backgrounds and nationalities. This diversity adds to the quality of work that we deliver and through our commitment to diversity and inclusion we strengthen our team. Diversity for us includes race and gender identity, age, disability status, sexual orientation, religion and many other areas that form someone s identity. We are proud to be an equal opportunities employer. As an organisation, we also support our people in their personal and professional development, with the budget and processes in place for staff to take advantage of development opportunities. We offer 25 days of annual leave, with an additional day a year added after two years (to a maximum of 30 days). In addition, we add an extra five days as a one off, once you have been with us for five years. We have a hybrid-working model with a minimum of four days per month in the London office, as well as the opportunity to apply for flexible working arrangements to suit individual s needs. Other relevant information Term: Permanent Position Salary: k pro rata, depending on experience Working hours: Part-time, 25 hours, pattern to be agreed (Full time equivalent 37.5 hours per week) Location: Based in ISEAL s London head office, with a hybrid approach to work. Office attendance requires 2 days minimum per month. Applicants will need to provide evidence that they are entitled to work in the UK Annual leave: 25 days / year increasing to 30 days over time. Ideal start date: From Jan 2025. Our priority is to get the right candidate. How to apply This is a readvertisement - previous applicants need not reply. Specific enquiries about this role and the application process can be sent to the recruitment(at)sealalliance(.)org. Deadline for applications is 20 January. Please note that we will only contact shortlisted applicants. Please note that we would like to see candidates own writing in the cover letter and discourage the use of AI for this purpose. Interview process Please see below the planned interview process (please note that we will endeavor to keep to this schedule, but some dates may be subject to change) First interviews (Teams): 9-20 January Pre-interview timed exercises (between minutes from home): Panel interviews (in person): 28 January 2025 Decision: w/c 2 February January Accessibility If candidates require additional time or other considerations for the interview process, we are committed to accommodating any reasonable requests. Please note that ISEAL will cover travel expenses for in person interviews for candidates travelling from outside of Greater London. ISEAL also covers caring expenses for candidates who are carers and need to arrange of cover for the duration of the interview/exercises
Managing Director
Top End jobs City, Birmingham
Managing Director (MD) - Job Description Reporting To: Chair, Board of Directors. Direct Reports: Heads of Department. Background Minster Services Limited is a national Franchisor in the UK, focused on the Commercial Cleaning sector with a network of Franchisees who collectively turnover circa £60m. The business was founded in 1982 and has been franchising successfully since 1992. The MD is the key link between the Franchisor and Franchisees. The MD also has day-to-day responsibility for support services provided by the Network Support Centre (HO) to our 45 franchise branches through a team of 4 Heads of Departments (HoD's). This vacancy opportunity is to replace the long-standing MD who is retiring. The MD is responsible for providing strategic leadership, driving commercial performance, and ensuring the long-term sustainability and growth of the business. The MD leads the company's operational, financial, and commercial activities, ensuring compliance with UK laws and regulations while fostering a positive culture focused on excellence, innovation, and franchisee satisfaction. Key Responsibilities Strategic Leadership Provide strategic advice to the Chair and Board in alignment with the Board's vision. Identify growth opportunities, new market trends, and commercial partnerships. Lead business transformation, change management, and innovation initiatives across support functions. Operational Management Oversee day-to-day operations, ensuring efficiency, quality, safety, and service excellence through the HoD's. Establish and manage key performance indicators (KPIs) across business functions together with appropriate policies and procedures to ensure we remain a compliant employer and compliant franchisor. Develop the company's annual plan and review monthly P&L, budgeting, and financial planning processes. Monitor financial performance throughout the year and present to the board, recommending action where needed. Ensure strong cashflow management, cost control, debtor management and sustainable profitability working closely with the Head of Finance. Lead, support, and develop the Heads of Departments to achieve performance goals. Oversee hiring processes and retention practices to ensure the team functions effectively and efficiently. Promote a culture of teamwork, accountability, inclusion, and continuous improvement. Relationship Management Act as the primary point of contact for the Board, keeping members informed of progress and risks. Build strong relationships with franchisees, suppliers and industry bodies. Negotiate to improve all relationships as required whilst maintaining long term outcomes. Manage franchisee exits (Resales), new franchisee recruitment through purchase and sale transactions. Represent the business at external events, industry forums, and with local communities. Governance & Compliance Ensure compliance with UK company law, industry regulations, and health & safety standards. Ensure compliance with BFA Code of conduct. Uphold high standards of corporate governance, ethics, and integrity. Maintain robust reporting, audit processes, and statutory obligations. Other responsibilities Ad hoc requests from Chairman. Person Specification Skills, Experience and Qualifications Proven experience in a senior leadership role within a commercial environment. 10 years of experience in managing people and resources at a senior level. Strong track record in strategic planning, business growth, and financial management. Excellent communication, negotiation, and stakeholder management skills. Demonstrable experience leading teams and driving cultural and operational excellence. A sound knowledge of SME finances, P&L, Cashflow & debtor management. A good understanding of CMS similar software applications - preferred. Experience in the UK Franchising sector would be an advantage. Degree education or higher, preferably business related. Strategic thinker with strong commercial acumen. Decisive, resilient, and adaptable. Collaborative leadership style with the ability to inspire and influence. High integrity and commitment to responsible and ethical business practices. Benefits Package Competitive annual salary of £130,000 p.a. Workplace pension. Fully expensed company car. Lease value £700 +vat pm/4 years. A profit share scheme. Other considerations Country wide travel to visit Franchisees and to attend networking events. This will necessitate over night stays typically a few nights per month. The role is office based in Birmingham and applicant must be able to commute daily. Monday to Friday.
Jan 09, 2026
Full time
Managing Director (MD) - Job Description Reporting To: Chair, Board of Directors. Direct Reports: Heads of Department. Background Minster Services Limited is a national Franchisor in the UK, focused on the Commercial Cleaning sector with a network of Franchisees who collectively turnover circa £60m. The business was founded in 1982 and has been franchising successfully since 1992. The MD is the key link between the Franchisor and Franchisees. The MD also has day-to-day responsibility for support services provided by the Network Support Centre (HO) to our 45 franchise branches through a team of 4 Heads of Departments (HoD's). This vacancy opportunity is to replace the long-standing MD who is retiring. The MD is responsible for providing strategic leadership, driving commercial performance, and ensuring the long-term sustainability and growth of the business. The MD leads the company's operational, financial, and commercial activities, ensuring compliance with UK laws and regulations while fostering a positive culture focused on excellence, innovation, and franchisee satisfaction. Key Responsibilities Strategic Leadership Provide strategic advice to the Chair and Board in alignment with the Board's vision. Identify growth opportunities, new market trends, and commercial partnerships. Lead business transformation, change management, and innovation initiatives across support functions. Operational Management Oversee day-to-day operations, ensuring efficiency, quality, safety, and service excellence through the HoD's. Establish and manage key performance indicators (KPIs) across business functions together with appropriate policies and procedures to ensure we remain a compliant employer and compliant franchisor. Develop the company's annual plan and review monthly P&L, budgeting, and financial planning processes. Monitor financial performance throughout the year and present to the board, recommending action where needed. Ensure strong cashflow management, cost control, debtor management and sustainable profitability working closely with the Head of Finance. Lead, support, and develop the Heads of Departments to achieve performance goals. Oversee hiring processes and retention practices to ensure the team functions effectively and efficiently. Promote a culture of teamwork, accountability, inclusion, and continuous improvement. Relationship Management Act as the primary point of contact for the Board, keeping members informed of progress and risks. Build strong relationships with franchisees, suppliers and industry bodies. Negotiate to improve all relationships as required whilst maintaining long term outcomes. Manage franchisee exits (Resales), new franchisee recruitment through purchase and sale transactions. Represent the business at external events, industry forums, and with local communities. Governance & Compliance Ensure compliance with UK company law, industry regulations, and health & safety standards. Ensure compliance with BFA Code of conduct. Uphold high standards of corporate governance, ethics, and integrity. Maintain robust reporting, audit processes, and statutory obligations. Other responsibilities Ad hoc requests from Chairman. Person Specification Skills, Experience and Qualifications Proven experience in a senior leadership role within a commercial environment. 10 years of experience in managing people and resources at a senior level. Strong track record in strategic planning, business growth, and financial management. Excellent communication, negotiation, and stakeholder management skills. Demonstrable experience leading teams and driving cultural and operational excellence. A sound knowledge of SME finances, P&L, Cashflow & debtor management. A good understanding of CMS similar software applications - preferred. Experience in the UK Franchising sector would be an advantage. Degree education or higher, preferably business related. Strategic thinker with strong commercial acumen. Decisive, resilient, and adaptable. Collaborative leadership style with the ability to inspire and influence. High integrity and commitment to responsible and ethical business practices. Benefits Package Competitive annual salary of £130,000 p.a. Workplace pension. Fully expensed company car. Lease value £700 +vat pm/4 years. A profit share scheme. Other considerations Country wide travel to visit Franchisees and to attend networking events. This will necessitate over night stays typically a few nights per month. The role is office based in Birmingham and applicant must be able to commute daily. Monday to Friday.
Condé Nast
Senior Manager, Technical Program Management
Condé Nast City, London
Condé Nast is a global media company producing the highest quality content with a footprint of more than 1 billion consumers in 32 territories through print, digital, video and social platforms. The company's portfolio includes many of the world's most respected and influential media properties including Vogue, Vanity Fair, Glamour, Self, GQ, The New Yorker, Condé Nast Traveler/Traveller, Allure, AD, Bon Appétit and Wired, among others.# Job Description Location:London, GB Condé Nast is a global media company, home to iconic brands including and , among many others. We are headquartered in New York and London and operate in 32 markets worldwide, with a footprint of more than 1 billion consumers across print, digital, video and social platforms.Condé Nast thrives on collaboration, and our teams come together in the office four days a week (Monday - Thursday).We value diversity of background, views and cultures. We celebrate people for their personal qualities, skills and contributions, recognising the power our brands have to influence and shape culture. The Role: We are looking for an experienced Senior Manager, Technical Program Management who has successfully delivered complex transformation programs for technology and product organisations. To be successful in this role, you will bring deep knowledge of SDLC and PMO best practices, experience implementing process and technology optimisation initiatives, and a passion for building high-performing global teams that deliver digital transformation at scale. This role partners with business, product, and engineering leaders to define and deliver the portfolio of programs and projects within our Publishing domain. You will set and execute goals aligned with organisational strategy, owning delivery across the full SDLC and product lifecycle. As a functional leader, you will shape best practices for program and project management across Condé Nast's global Publishing Platform teams, driving operational maturity, performance, and excellence in collaboration with business, product, data, and technology leaders. Direct multiple complex technical and product programs across areas such as content services, content planning toolkit, publishing platforms, distribution as well as brand enablement, and driving content experience projects. Oversee portfolio governance, managing interdependencies, risks, and priorities across multiple programs and workstreams. Manage and develop a team of Technical Program and Project Managers to ensure effective execution and delivery outcomes. Partner with Product, Engineering, Design, Data, and Business leaders to deliver transformative software and platform solutions. Design and implement program governance frameworks, performance dashboards, and portfolio-level reporting for senior leadership. Apply and refine ITIL, LEAN, and AGILE best practices to improve delivery efficiency and quality. Develop and manage program business cases, budgets, and benefits realisation plans; ensure financial accountability across all programs. Partner with Product and Engineering leaders to define and track program OKRs and ensure alignment with organisational objectives. Monitor delivery performance, forecast resource requirements, and implement improvement or mitigation plans as needed. Ensure all program operations adhere to legal, financial, and organisational policies. Drive a culture of transparency, accountability, and continuous improvement. About you: Strong proven experience in Technical Program Management, with proven success at a Senior Manager level. Demonstrated success delivering large-scale technology and product transformation programs in a global or enterprise environment (Media or Publishing experience preferred). Understand core technical concepts in relation to Publishing platforms. Familiar with distributed system designs, enterprise architecture as well as data storage and transfer mechanisms. Strong expertise in program governance, portfolio management, and cross-functional stakeholder engagement. Strong financial acumen, including business case development, capex/opex management, and value realisation. Proven experience managing a PMO, implementing ITIL, LEAN, and AGILE frameworks, and driving continuous improvement. Demonstrated experience working with OKR and SDLC frameworks with Product and Engineering teams. Experienced in leading, mentoring, and developing technical program and project management teams. Excellent communication, influence, and stakeholder management skills across all levels of the organisation. Expert proficiency in JIRA, Confluence, Smartsheet, Airtable, Microsoft Project, Excel, and Google Workspace. Holds a recognised Program/Portfolio Management certification (PRINCE2, PMP/PMI, or P3O). Collaborative, self-driven, and results-oriented; able to manage ambiguity and deliver outcomes in a fast-paced environment. Flexible to collaborate across global time zones. Good to have : Experience with Machine learning projects, GraphQL data, site search APIs, content management systems, front-end user experience tooling and design system, taxonomy understanding, web application rendering and SEO optimization. 25 days holiday (plus bank holidays) and extra days of annual leave if you move house or want to volunteer. You'll have access to a competitive pension scheme, Bupa Private Healthcare, Season ticket loans and eye tests. We offer a range of tools to support your wellbeing, including core hours, 10 remote days (from home or a country with a Condé Nast office location), access to our Employee Assistance Programme, corporate gym membership and cycle to work scheme. We're a dog friendly office, plus you'll enjoy discounts and magazine subscriptions, keeping you up to date with all things Condé Nast. We encourage personal and professional growth through the Condé Nast Learning Hub where you'll find an extensive portfolio of learning courses and training, available in local languages. Our Employee Resource Groups provide a platform for employees to identify shared objectives, exchange ideas, and work on community priorities for our global workforce.Wenn Sie an dieser Gelegenheit interessiert sind, bewerben Sie sich bitte unten, und wir werden Ihre Bewerbung So bald wie möglich überprüfen. Sie können Ihren Lebenslauf jederzeit aktualisieren oder ein Anschreiben hochladen, indem Sie auf Ihr Kandidatenprofil zugreifen. Condé Nast ist ein Arbeitgeber, der Chancengleichheit fördert. Wir bewerten qualifizierte Bewerber ohne Rücksicht auf Rasse, Hautfarbe, Religion, Geschlecht, sexuelle Orientierung, Geschlechtsidentität, nationale Herkunft, Behinderung, Veteranenstatus, Alter, Familienstand und andere gesetzlich geschützte Eigenschaften. Condé Nast is a global media company home to iconic brands including Vogue, GQ, AD, Condé Nast Traveler, Vanity Fair, Wired, The New Yorker, Glamour, Allure, Bon Appétit, Self and many more. Headquartered in New York and London, the company produces award-winning journalism, content and entertainment for every platform today and operates in 32 markets worldwide including China, France, Germany, India, Italy, Japan, Mexico, Spain, the U.K. and U.S., and Taiwan.At Condé Nast we value diversity of background, views and cultures. We celebrate people for their personal qualities, their skills and contributions. And we recognize the power our brands have to influence and shape culture, catalyze action and help make our world a better place for all.For more information, please visit and for Twitter for Instagram.
Jan 09, 2026
Full time
Condé Nast is a global media company producing the highest quality content with a footprint of more than 1 billion consumers in 32 territories through print, digital, video and social platforms. The company's portfolio includes many of the world's most respected and influential media properties including Vogue, Vanity Fair, Glamour, Self, GQ, The New Yorker, Condé Nast Traveler/Traveller, Allure, AD, Bon Appétit and Wired, among others.# Job Description Location:London, GB Condé Nast is a global media company, home to iconic brands including and , among many others. We are headquartered in New York and London and operate in 32 markets worldwide, with a footprint of more than 1 billion consumers across print, digital, video and social platforms.Condé Nast thrives on collaboration, and our teams come together in the office four days a week (Monday - Thursday).We value diversity of background, views and cultures. We celebrate people for their personal qualities, skills and contributions, recognising the power our brands have to influence and shape culture. The Role: We are looking for an experienced Senior Manager, Technical Program Management who has successfully delivered complex transformation programs for technology and product organisations. To be successful in this role, you will bring deep knowledge of SDLC and PMO best practices, experience implementing process and technology optimisation initiatives, and a passion for building high-performing global teams that deliver digital transformation at scale. This role partners with business, product, and engineering leaders to define and deliver the portfolio of programs and projects within our Publishing domain. You will set and execute goals aligned with organisational strategy, owning delivery across the full SDLC and product lifecycle. As a functional leader, you will shape best practices for program and project management across Condé Nast's global Publishing Platform teams, driving operational maturity, performance, and excellence in collaboration with business, product, data, and technology leaders. Direct multiple complex technical and product programs across areas such as content services, content planning toolkit, publishing platforms, distribution as well as brand enablement, and driving content experience projects. Oversee portfolio governance, managing interdependencies, risks, and priorities across multiple programs and workstreams. Manage and develop a team of Technical Program and Project Managers to ensure effective execution and delivery outcomes. Partner with Product, Engineering, Design, Data, and Business leaders to deliver transformative software and platform solutions. Design and implement program governance frameworks, performance dashboards, and portfolio-level reporting for senior leadership. Apply and refine ITIL, LEAN, and AGILE best practices to improve delivery efficiency and quality. Develop and manage program business cases, budgets, and benefits realisation plans; ensure financial accountability across all programs. Partner with Product and Engineering leaders to define and track program OKRs and ensure alignment with organisational objectives. Monitor delivery performance, forecast resource requirements, and implement improvement or mitigation plans as needed. Ensure all program operations adhere to legal, financial, and organisational policies. Drive a culture of transparency, accountability, and continuous improvement. About you: Strong proven experience in Technical Program Management, with proven success at a Senior Manager level. Demonstrated success delivering large-scale technology and product transformation programs in a global or enterprise environment (Media or Publishing experience preferred). Understand core technical concepts in relation to Publishing platforms. Familiar with distributed system designs, enterprise architecture as well as data storage and transfer mechanisms. Strong expertise in program governance, portfolio management, and cross-functional stakeholder engagement. Strong financial acumen, including business case development, capex/opex management, and value realisation. Proven experience managing a PMO, implementing ITIL, LEAN, and AGILE frameworks, and driving continuous improvement. Demonstrated experience working with OKR and SDLC frameworks with Product and Engineering teams. Experienced in leading, mentoring, and developing technical program and project management teams. Excellent communication, influence, and stakeholder management skills across all levels of the organisation. Expert proficiency in JIRA, Confluence, Smartsheet, Airtable, Microsoft Project, Excel, and Google Workspace. Holds a recognised Program/Portfolio Management certification (PRINCE2, PMP/PMI, or P3O). Collaborative, self-driven, and results-oriented; able to manage ambiguity and deliver outcomes in a fast-paced environment. Flexible to collaborate across global time zones. Good to have : Experience with Machine learning projects, GraphQL data, site search APIs, content management systems, front-end user experience tooling and design system, taxonomy understanding, web application rendering and SEO optimization. 25 days holiday (plus bank holidays) and extra days of annual leave if you move house or want to volunteer. You'll have access to a competitive pension scheme, Bupa Private Healthcare, Season ticket loans and eye tests. We offer a range of tools to support your wellbeing, including core hours, 10 remote days (from home or a country with a Condé Nast office location), access to our Employee Assistance Programme, corporate gym membership and cycle to work scheme. We're a dog friendly office, plus you'll enjoy discounts and magazine subscriptions, keeping you up to date with all things Condé Nast. We encourage personal and professional growth through the Condé Nast Learning Hub where you'll find an extensive portfolio of learning courses and training, available in local languages. Our Employee Resource Groups provide a platform for employees to identify shared objectives, exchange ideas, and work on community priorities for our global workforce.Wenn Sie an dieser Gelegenheit interessiert sind, bewerben Sie sich bitte unten, und wir werden Ihre Bewerbung So bald wie möglich überprüfen. Sie können Ihren Lebenslauf jederzeit aktualisieren oder ein Anschreiben hochladen, indem Sie auf Ihr Kandidatenprofil zugreifen. Condé Nast ist ein Arbeitgeber, der Chancengleichheit fördert. Wir bewerten qualifizierte Bewerber ohne Rücksicht auf Rasse, Hautfarbe, Religion, Geschlecht, sexuelle Orientierung, Geschlechtsidentität, nationale Herkunft, Behinderung, Veteranenstatus, Alter, Familienstand und andere gesetzlich geschützte Eigenschaften. Condé Nast is a global media company home to iconic brands including Vogue, GQ, AD, Condé Nast Traveler, Vanity Fair, Wired, The New Yorker, Glamour, Allure, Bon Appétit, Self and many more. Headquartered in New York and London, the company produces award-winning journalism, content and entertainment for every platform today and operates in 32 markets worldwide including China, France, Germany, India, Italy, Japan, Mexico, Spain, the U.K. and U.S., and Taiwan.At Condé Nast we value diversity of background, views and cultures. We celebrate people for their personal qualities, their skills and contributions. And we recognize the power our brands have to influence and shape culture, catalyze action and help make our world a better place for all.For more information, please visit and for Twitter for Instagram.
SS&C
Director of Operations - Wealth
SS&C Basildon, Essex
Director of Operations - Wealth page is loaded Director of Operations - Wealthlocations: Basildon, UKtime type: Full timeposted on: Posted Todayjob requisition id: R37756As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology. Job Description Job Title: Director of Operations Locations : London/Essex Hybrid Get To Know the Role We are seeking an experienced and strategic Director of Operations to lead the operational function of our wealth platform and complex wealth clients. This role is central to scaling operational infrastructure, enhancing client experience, and driving transformation across onboarding, custody, settlements, reporting, and regulatory compliance. You will oversee daily operations, lead cross-functional initiatives, and act as a senior stakeholder in shaping the Wealth platform's growth and resilience. Why You Will Love It Here! Flexibility : Hybrid Work Model & a Business Casual Dress Code, including jeans Your Future: Professional Development Reimbursement Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity Training: Hands-On, Team-Customized, including SS&C University Extra Perks: Discounts on fitness clubs, travel and more! What You Will Get to Do: Strategic Leadership Define and execute the operational strategy aligned with business growth and client needs Lead transformation initiatives to digitise and streamline operational workflows Act as a senior advisor to executive leadership on operational matters and client servicing models Client-Centric Operations Ensure seamless onboarding, account setup, and ongoing servicing Manage bespoke client structures including multi-jurisdictional accounts, trusts, and alternative assets Platform & Process Oversight Partner with product and technology teams to enhance platform capabilities and scalability Ensure operational readiness for new product launches / new clients Risk, Controls & Compliance Maintain robust control frameworks to mitigate operational, regulatory, and reputational risks. Ensure compliance with FCA, MiFID II, FATCA, and other relevant regulations. Lead operational audits, regulatory reviews, and internal assessments. Team Leadership & Development Build and lead a high-performing operations team Foster a culture of accountability, service excellence, and continuous improvement Manage resource planning, succession, and talent development Stakeholder Engagement Serve as a senior point of contact for internal stakeholders, clients, custodians, and vendors Provide clear and timely communication on operational performance, risks, and initiatives Represent operations in governance forums and strategic planning sessions Additionally Comply with the regulatory regime and all relevant FCA regulations to ensure compliance and fair outcomes for clients and investors Maintain a client and customer centric approach with "doing things right" and "Treating Customers Fairly" at the heart of all you do Be open and transparent with clients, employees, industry bodies and regulators Keep knowledge up to date on relevant industry changes and developments Observe proper standards of market, business and personal conduct, demonstrating integrity in the execution of dutiesBehave to a high personal standard in line with SS&C's Code of Conduct and Ethics and also the FCA conduct rules: You must act with integrity You must act with due care , skill and diligence You must be open and cooperative with the FCA, the PRA and other regulators You must pay due regard to the interests of customers and treat them fairly You must observe proper standards of market conduct What You Will Bring: Extensive knowledge and understanding of industry products, characteristics and application of wealth solutions. Strong analytical skills and ability to interpret data, document findings and suggest solutions. Subject matter expert in operational processes. Track record of evaluating organisational needs and pioneering the development of technical solutions. Works collaboratively as part of team and ability to utilise strengths of others to accomplish objectives. Ability to define procedures and standards and document accordingly. Change management experience with system design and integration. Strong communication skills, written and verbal, at all levels. Flexibility and adaptability combined with a positive "can do" attitude.Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.
Jan 09, 2026
Full time
Director of Operations - Wealth page is loaded Director of Operations - Wealthlocations: Basildon, UKtime type: Full timeposted on: Posted Todayjob requisition id: R37756As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology. Job Description Job Title: Director of Operations Locations : London/Essex Hybrid Get To Know the Role We are seeking an experienced and strategic Director of Operations to lead the operational function of our wealth platform and complex wealth clients. This role is central to scaling operational infrastructure, enhancing client experience, and driving transformation across onboarding, custody, settlements, reporting, and regulatory compliance. You will oversee daily operations, lead cross-functional initiatives, and act as a senior stakeholder in shaping the Wealth platform's growth and resilience. Why You Will Love It Here! Flexibility : Hybrid Work Model & a Business Casual Dress Code, including jeans Your Future: Professional Development Reimbursement Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity Training: Hands-On, Team-Customized, including SS&C University Extra Perks: Discounts on fitness clubs, travel and more! What You Will Get to Do: Strategic Leadership Define and execute the operational strategy aligned with business growth and client needs Lead transformation initiatives to digitise and streamline operational workflows Act as a senior advisor to executive leadership on operational matters and client servicing models Client-Centric Operations Ensure seamless onboarding, account setup, and ongoing servicing Manage bespoke client structures including multi-jurisdictional accounts, trusts, and alternative assets Platform & Process Oversight Partner with product and technology teams to enhance platform capabilities and scalability Ensure operational readiness for new product launches / new clients Risk, Controls & Compliance Maintain robust control frameworks to mitigate operational, regulatory, and reputational risks. Ensure compliance with FCA, MiFID II, FATCA, and other relevant regulations. Lead operational audits, regulatory reviews, and internal assessments. Team Leadership & Development Build and lead a high-performing operations team Foster a culture of accountability, service excellence, and continuous improvement Manage resource planning, succession, and talent development Stakeholder Engagement Serve as a senior point of contact for internal stakeholders, clients, custodians, and vendors Provide clear and timely communication on operational performance, risks, and initiatives Represent operations in governance forums and strategic planning sessions Additionally Comply with the regulatory regime and all relevant FCA regulations to ensure compliance and fair outcomes for clients and investors Maintain a client and customer centric approach with "doing things right" and "Treating Customers Fairly" at the heart of all you do Be open and transparent with clients, employees, industry bodies and regulators Keep knowledge up to date on relevant industry changes and developments Observe proper standards of market, business and personal conduct, demonstrating integrity in the execution of dutiesBehave to a high personal standard in line with SS&C's Code of Conduct and Ethics and also the FCA conduct rules: You must act with integrity You must act with due care , skill and diligence You must be open and cooperative with the FCA, the PRA and other regulators You must pay due regard to the interests of customers and treat them fairly You must observe proper standards of market conduct What You Will Bring: Extensive knowledge and understanding of industry products, characteristics and application of wealth solutions. Strong analytical skills and ability to interpret data, document findings and suggest solutions. Subject matter expert in operational processes. Track record of evaluating organisational needs and pioneering the development of technical solutions. Works collaboratively as part of team and ability to utilise strengths of others to accomplish objectives. Ability to define procedures and standards and document accordingly. Change management experience with system design and integration. Strong communication skills, written and verbal, at all levels. Flexibility and adaptability combined with a positive "can do" attitude.Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.
Deloitte LLP
Senior Consultant - Senior Manager, Banking Financial Resource Management
Deloitte LLP City, London
We are seeking experienced financial services practitioners to join Deloitte's Actuarial Insurance & Banking team ('AI&B') as a Senior Consultant or Senior Manager. The AI&B Banking team, which operates under Deloitte Consulting, is expanding our offering and have become increasingly involved in designing and implementing major financial resource management initiatives for Tier 1 banks globally, with a primary objective of delivering shareholder returns. These initiatives encompass financial resourcing strategy, operational framework and risk and regulations, all rooted in a thorough understanding of the intricacies within the banking sector and supported by state-of-the-art analytical methodologies and tools. You will be joining a team of 30 management consultants with diverse analytical skills, industry experience and banking backgrounds. Our team comprises experts in financial analysis, economics, quantitative modelling, and data science, with experience drawn from both industry and advisory backgrounds in strategy, finance, treasury, risk, regulatory, commercial, and operational domains. Over the past three years, our banking team has experienced a high growth rate, while maintaining a remarkably low attrition level. We expect that growth to continue as our clients increasingly seek our help to guide strategies, measure and manage performance, allocate scarce financial resources, develop customer service innovations, manage risk, respond to regulatory and other stakeholder demands and expectations, and optimise operations. We are hugely ambitious and excited for the future. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte?It'show we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, whereverwe arein the world, welead the way,serve with integrity, take care of each other ,fosterinclusion, andcollaborate for measurable impact. These five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity Our project work spans a wide range of engagements - from designing and implementing prototypes to solutions in the financial resource management domain to support large scale transformation or remediation programmes. We often work collaboratively in multi-disciplinary teams alongside other Deloitte practice areas and Service Lines. Providing strategic advice and guidance to Tier 1 banks on balance sheet optimization and management, ensuring compliance with regulatory requirements and identifying opportunities for risk mitigation. Developing cost of equity frameworks, assessing credit ratings for illiquid assets, and contributing to sustainable finance initiatives in the banking industry. Supporting clients in strategy development by bringing insights on client demand response to price changes and capital allocation frameworks to inform pricing strategy implementation across product and client segments. Collaborating with clients to design and develop data models, dashboards, and analytical frameworks to gain insights into costs, resources, and key metrics for efficient decision-making and cost reduction measures. Manage large scale projects and programs such as technology implementation, M&A and regulatory oversight, track progress and communicate with stakeholders. Spearheading business restructuring initiatives to address pricing and charges remediation, working closely with cross-functional teams and senior stakeholders at a large UK wealth manager. Overseeing complex investment platform migration projects for large European investment managers, enhancing investment algorithms, credit evaluation, and tax optimization within core engines. Advising on treasury-related areas, including capital management, liquidity management, funds transfer pricing, and interest rate risk management. Driving the development and enhancement of treasury risk management frameworks, incorporating best practices, regulatory requirements, and aligning treasury, risk, finance, and business objectives. Connect to your skills and professional experience Your contributions will include supporting engagement teams with the analysis of the client problem statement, identification of options for its potential solution and the implementation of our recommendation into changes to methodology / systems and operating model, depending on the phase of the project. You will do so by leveraging your prior project or industry experience. Whilst the most important skill is adaptability and curiosity to develop new solutions to our clients' problems, your prior skills and experience should include a combination of: (i) Core banking industry knowledge developed in finance, treasury, risk, or product teams (as practitioner, supervisor and/ or adviser); and (ii) Proficiency in analytical, modelling, communication, and presentation techniques. Your specific technical skills, knowledge and experience should include: Familiarity with the broad spectrum of banking and capital markets products and services, their financial dynamics and risk profiles, and the broad outlines of banking regulation as well as governance, control processes and frameworks. Familiarity with the purpose and format of banks' financial reports and other disclosures, and the key financial, risk and other indicators they reveal. Advanced analytical skills in the Office suite. Familiarity with financial models and practical use of statistical frameworks in the context of financial services applications. Strong interpersonal and communication skills to effectively collaborate with clients and stakeholders at all levels. Strong business acumen and understanding of the broader economic landscape and its impact on the banking industry. Strong project management skills, with the ability to lead and support projects across different clients and initiatives. Adaptability and ability to work in multi-disciplinary teams, collaborating with stakeholders from different practice areas within Deloitte and across the industry. Strong problem-solving skills, with the ability to analyse complex client situations and data and provide specific insights and solutions. Attention to detail and a commitment to delivering high-quality work within project timelines and client expectations. Proven ability to navigate complex projects, manage multiple priorities, and deliver results within tight deadlines. You will be committed to ongoing personal professional development, ideally being either already enrolled / part-qualified in, or willing to consider, a professional course of study such as CFA, FRM or similar, or equivalent. Prior experience in either Balance Sheet Management, ALM, structuring of hedge programmes or pricing strategies across banking book products. Familiarity with the asset and wealth management industry, their customer needs and market structures, which are forcing asset managers to adapt their value propositions and business models to remain vibrant and valuable. Advanced knowledge in quantitative models and Object-Oriented Programming in Python or other modern programming language (i.e., Java, C#, SAS, R). Proficiency in business modelling and formulation of comprehensive business cases is advantageous. Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Human Capital People are what powers enterprise. That's why we need to focus on the human experience in an ever-changing, digital world. We help clients utilise technology to support their workforce, organisation, and HR Transformations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "The great culture, flexibility, and range of experiences that Deloitte offers is what sets this firm apart. In Human Capital, Deloitte is far ahead of any of our immediate competitors." - Sophia, Technology and Transformation . click apply for full job details
Jan 09, 2026
Full time
We are seeking experienced financial services practitioners to join Deloitte's Actuarial Insurance & Banking team ('AI&B') as a Senior Consultant or Senior Manager. The AI&B Banking team, which operates under Deloitte Consulting, is expanding our offering and have become increasingly involved in designing and implementing major financial resource management initiatives for Tier 1 banks globally, with a primary objective of delivering shareholder returns. These initiatives encompass financial resourcing strategy, operational framework and risk and regulations, all rooted in a thorough understanding of the intricacies within the banking sector and supported by state-of-the-art analytical methodologies and tools. You will be joining a team of 30 management consultants with diverse analytical skills, industry experience and banking backgrounds. Our team comprises experts in financial analysis, economics, quantitative modelling, and data science, with experience drawn from both industry and advisory backgrounds in strategy, finance, treasury, risk, regulatory, commercial, and operational domains. Over the past three years, our banking team has experienced a high growth rate, while maintaining a remarkably low attrition level. We expect that growth to continue as our clients increasingly seek our help to guide strategies, measure and manage performance, allocate scarce financial resources, develop customer service innovations, manage risk, respond to regulatory and other stakeholder demands and expectations, and optimise operations. We are hugely ambitious and excited for the future. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte?It'show we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, whereverwe arein the world, welead the way,serve with integrity, take care of each other ,fosterinclusion, andcollaborate for measurable impact. These five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity Our project work spans a wide range of engagements - from designing and implementing prototypes to solutions in the financial resource management domain to support large scale transformation or remediation programmes. We often work collaboratively in multi-disciplinary teams alongside other Deloitte practice areas and Service Lines. Providing strategic advice and guidance to Tier 1 banks on balance sheet optimization and management, ensuring compliance with regulatory requirements and identifying opportunities for risk mitigation. Developing cost of equity frameworks, assessing credit ratings for illiquid assets, and contributing to sustainable finance initiatives in the banking industry. Supporting clients in strategy development by bringing insights on client demand response to price changes and capital allocation frameworks to inform pricing strategy implementation across product and client segments. Collaborating with clients to design and develop data models, dashboards, and analytical frameworks to gain insights into costs, resources, and key metrics for efficient decision-making and cost reduction measures. Manage large scale projects and programs such as technology implementation, M&A and regulatory oversight, track progress and communicate with stakeholders. Spearheading business restructuring initiatives to address pricing and charges remediation, working closely with cross-functional teams and senior stakeholders at a large UK wealth manager. Overseeing complex investment platform migration projects for large European investment managers, enhancing investment algorithms, credit evaluation, and tax optimization within core engines. Advising on treasury-related areas, including capital management, liquidity management, funds transfer pricing, and interest rate risk management. Driving the development and enhancement of treasury risk management frameworks, incorporating best practices, regulatory requirements, and aligning treasury, risk, finance, and business objectives. Connect to your skills and professional experience Your contributions will include supporting engagement teams with the analysis of the client problem statement, identification of options for its potential solution and the implementation of our recommendation into changes to methodology / systems and operating model, depending on the phase of the project. You will do so by leveraging your prior project or industry experience. Whilst the most important skill is adaptability and curiosity to develop new solutions to our clients' problems, your prior skills and experience should include a combination of: (i) Core banking industry knowledge developed in finance, treasury, risk, or product teams (as practitioner, supervisor and/ or adviser); and (ii) Proficiency in analytical, modelling, communication, and presentation techniques. Your specific technical skills, knowledge and experience should include: Familiarity with the broad spectrum of banking and capital markets products and services, their financial dynamics and risk profiles, and the broad outlines of banking regulation as well as governance, control processes and frameworks. Familiarity with the purpose and format of banks' financial reports and other disclosures, and the key financial, risk and other indicators they reveal. Advanced analytical skills in the Office suite. Familiarity with financial models and practical use of statistical frameworks in the context of financial services applications. Strong interpersonal and communication skills to effectively collaborate with clients and stakeholders at all levels. Strong business acumen and understanding of the broader economic landscape and its impact on the banking industry. Strong project management skills, with the ability to lead and support projects across different clients and initiatives. Adaptability and ability to work in multi-disciplinary teams, collaborating with stakeholders from different practice areas within Deloitte and across the industry. Strong problem-solving skills, with the ability to analyse complex client situations and data and provide specific insights and solutions. Attention to detail and a commitment to delivering high-quality work within project timelines and client expectations. Proven ability to navigate complex projects, manage multiple priorities, and deliver results within tight deadlines. You will be committed to ongoing personal professional development, ideally being either already enrolled / part-qualified in, or willing to consider, a professional course of study such as CFA, FRM or similar, or equivalent. Prior experience in either Balance Sheet Management, ALM, structuring of hedge programmes or pricing strategies across banking book products. Familiarity with the asset and wealth management industry, their customer needs and market structures, which are forcing asset managers to adapt their value propositions and business models to remain vibrant and valuable. Advanced knowledge in quantitative models and Object-Oriented Programming in Python or other modern programming language (i.e., Java, C#, SAS, R). Proficiency in business modelling and formulation of comprehensive business cases is advantageous. Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Human Capital People are what powers enterprise. That's why we need to focus on the human experience in an ever-changing, digital world. We help clients utilise technology to support their workforce, organisation, and HR Transformations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "The great culture, flexibility, and range of experiences that Deloitte offers is what sets this firm apart. In Human Capital, Deloitte is far ahead of any of our immediate competitors." - Sophia, Technology and Transformation . click apply for full job details
Principal Product Manager - Insurance and Asset Owners EMEA
Clearwater Analytics, Ltd City, London
Principal Product Manager - Insurance and Asset Owners EMEA page is loaded Principal Product Manager - Insurance and Asset Owners EMEAlocations: London Officetime type: Full timeposted on: Posted Yesterdayjob requisition id: R11184We are seeking an Insurance and Asset Owner Product Leader for EMEA, who can establish a strategy and execute to drive growth in our core middle and back-office market ranging from Insurance to Pensions and Corporates. As a Product Lead, you will also play a critical role in scaling our products to address the needs of key industries and asset classes.This is an exceptional opportunity for a seasoned professional with experience building financial technology software who wishes to be a business and product leader alike. You will partner very closely with the Sales, Client Services and Operations leaders in EMEA to drive revenue growth and unit economics, support client success with increasing NPS/CSAT. You will also implement the high-level road map of new and existing product lines by collaborating with functional product leaders while also driving the EMEA specific product strategy.You will report to the Global Head of Product for Insurance and Asset Owners and will be responsible for identifying market opportunities, developing product strategy to address those opportunities, executing on product roadmap and supporting go-to-market (GTM) motions. Responsibilities: Conduct market analysis across front, middle and back-office (FBO) applications. Collaborate with sales and CS leaders to build a consensus on the market opportunity, competitive landscape, alternatives, and barriers to CW solutions adoption in the market. Assess Clearwater products fit by market and client segments and build a clear and differentiated product strategy with investment needs and growth projections. Document replacement grade functionality requirements. Build trust and confidence with current and prospective Customers. Be the voice of the customer and ensure there is alignment of asks from the customer with items on the roadmap. Develop a comprehensive EMEA product strategy and roadmap that is validated with clients and aligned with current CW functional product capabilities. Collaborate closely with engineering, marketing, sales and client delivery leaders to bring products to life that are intuitive, scalable Oversee execution of the roadmap by PMs and deliver concrete "wins" with each release. Drive thought leadership, champion product direction internally with senior leadership team, and externally to customers, analysts, and media. When needed, dive into details and write compelling product requirements documentation that meet customer demands in the market. Cultivate relationships with key strategic clients across multiple geographies, support executive forums, and help develop future revenue opportunities. Participate in Quarterly Business Review with senior leadership to monitor revenue, key business metrics and trends, manage budgets, and ensure product investments align with growth targets and customer needs. Partner laterally across the organization, establish and maintain outstanding communication, and build/maintain collaborative relationships at all levels. Stay abreast of competitive and market dynamics and apply insights to the CW product strategy and execution. Build and mentor a diverse, high-performing team if product managers focused on outcomes and excellence. What we look for: At least 15 years of experience in Investment management technologies and operations either at Insurance/Asset owner firm or technology provider, with a minimum of 5 years in leading a product. Experience as a practitioner or product creator for the business processes in multiple of these areas: investment accounting, regulatory reporting, compliance, performance attribution and risk analytics, trade operations, client reporting/EDM, EMEA specific asset pricing and valuations. Defendable opinion into the current EMEA investment management market such as growth areas, buyer, competition, budgets and client business drivers. You may be asked to present. Demonstrated ability to build new SaaS products and build a product business with revenues and growth. Deep familiarity with modern data, analytics, and trading technologies from data integration, and investment management systems landscape to front end reporting. Deep domain expertise in investment management, particularly in investment accounting, regulatory reporting, valuations, risk/performance and related areas Proven ability to manage complex programs, including execution, implementation, and influencing skills. Excellent communication and presentation skills, commitment to delivering superior internal and external customer experience. Bachelor's degree in finance, accounting, business, computer science, or other relevant technical discipline. Willingness to travel 25%-50% of the time across EMEA. Preferred Qualifications: CA/CPA or related certifications or an MBA from a top university Location: London Conversational knowledge of French or German What we offer: Business casual atmosphere Team focused culture that promotes innovation and ownership Access cutting edge investment reporting technology and expertise RSUs as well as employee stock purchase plan (discounted shares) Private medical and dental insurance Various social and volunteering opportunities, including volunteer time off to give back to the community Defined and undefined career pathways allowing you to grow your own way Work from anywhere 3 weeks out of the year An opportunity to revolutionize the investment industryStudies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with the job description, we encourage you to still apply! You may be just what we're looking for.
Jan 09, 2026
Full time
Principal Product Manager - Insurance and Asset Owners EMEA page is loaded Principal Product Manager - Insurance and Asset Owners EMEAlocations: London Officetime type: Full timeposted on: Posted Yesterdayjob requisition id: R11184We are seeking an Insurance and Asset Owner Product Leader for EMEA, who can establish a strategy and execute to drive growth in our core middle and back-office market ranging from Insurance to Pensions and Corporates. As a Product Lead, you will also play a critical role in scaling our products to address the needs of key industries and asset classes.This is an exceptional opportunity for a seasoned professional with experience building financial technology software who wishes to be a business and product leader alike. You will partner very closely with the Sales, Client Services and Operations leaders in EMEA to drive revenue growth and unit economics, support client success with increasing NPS/CSAT. You will also implement the high-level road map of new and existing product lines by collaborating with functional product leaders while also driving the EMEA specific product strategy.You will report to the Global Head of Product for Insurance and Asset Owners and will be responsible for identifying market opportunities, developing product strategy to address those opportunities, executing on product roadmap and supporting go-to-market (GTM) motions. Responsibilities: Conduct market analysis across front, middle and back-office (FBO) applications. Collaborate with sales and CS leaders to build a consensus on the market opportunity, competitive landscape, alternatives, and barriers to CW solutions adoption in the market. Assess Clearwater products fit by market and client segments and build a clear and differentiated product strategy with investment needs and growth projections. Document replacement grade functionality requirements. Build trust and confidence with current and prospective Customers. Be the voice of the customer and ensure there is alignment of asks from the customer with items on the roadmap. Develop a comprehensive EMEA product strategy and roadmap that is validated with clients and aligned with current CW functional product capabilities. Collaborate closely with engineering, marketing, sales and client delivery leaders to bring products to life that are intuitive, scalable Oversee execution of the roadmap by PMs and deliver concrete "wins" with each release. Drive thought leadership, champion product direction internally with senior leadership team, and externally to customers, analysts, and media. When needed, dive into details and write compelling product requirements documentation that meet customer demands in the market. Cultivate relationships with key strategic clients across multiple geographies, support executive forums, and help develop future revenue opportunities. Participate in Quarterly Business Review with senior leadership to monitor revenue, key business metrics and trends, manage budgets, and ensure product investments align with growth targets and customer needs. Partner laterally across the organization, establish and maintain outstanding communication, and build/maintain collaborative relationships at all levels. Stay abreast of competitive and market dynamics and apply insights to the CW product strategy and execution. Build and mentor a diverse, high-performing team if product managers focused on outcomes and excellence. What we look for: At least 15 years of experience in Investment management technologies and operations either at Insurance/Asset owner firm or technology provider, with a minimum of 5 years in leading a product. Experience as a practitioner or product creator for the business processes in multiple of these areas: investment accounting, regulatory reporting, compliance, performance attribution and risk analytics, trade operations, client reporting/EDM, EMEA specific asset pricing and valuations. Defendable opinion into the current EMEA investment management market such as growth areas, buyer, competition, budgets and client business drivers. You may be asked to present. Demonstrated ability to build new SaaS products and build a product business with revenues and growth. Deep familiarity with modern data, analytics, and trading technologies from data integration, and investment management systems landscape to front end reporting. Deep domain expertise in investment management, particularly in investment accounting, regulatory reporting, valuations, risk/performance and related areas Proven ability to manage complex programs, including execution, implementation, and influencing skills. Excellent communication and presentation skills, commitment to delivering superior internal and external customer experience. Bachelor's degree in finance, accounting, business, computer science, or other relevant technical discipline. Willingness to travel 25%-50% of the time across EMEA. Preferred Qualifications: CA/CPA or related certifications or an MBA from a top university Location: London Conversational knowledge of French or German What we offer: Business casual atmosphere Team focused culture that promotes innovation and ownership Access cutting edge investment reporting technology and expertise RSUs as well as employee stock purchase plan (discounted shares) Private medical and dental insurance Various social and volunteering opportunities, including volunteer time off to give back to the community Defined and undefined career pathways allowing you to grow your own way Work from anywhere 3 weeks out of the year An opportunity to revolutionize the investment industryStudies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with the job description, we encourage you to still apply! You may be just what we're looking for.
Global Head of Procurement
APEX Group
You can find out more about this in ourGlobal Head of Procurement page is loaded Global Head of Procurementlocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: JR-The Apex Group was established in Bermuda in 2003 and is now one of the world's largest fund administration and middle office solutions providers.Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion.That's why, at Apex Group, we will do more than simply 'empower' you. We will work to supercharge your unique skills and experience.Take the lead and we'll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.For our business, for clients, and for you# Global Head of Procurement London Position Summary The Global Procurement Director will be responsible for defining and executing Apex's global procurement strategy across all regions and categories, with a strong focus on technology, professional services, and operational spend. Role will be responsible for overseeing all purchasing activities, managing vendor relationships, and implementing best-in-class procurement policies and systems. This role is critical in ensuring the efficient acquisition of goods and services, driving cost savings, mitigating supply chain risks, and supporting the company's overall strategic objectives. This position plays a critical role in ensuring cost optimization, regulatory compliance, and risk management while enabling digital transformation and supporting strategic business objectives. Key Responsibilities Strategy & Leadership Develop, implement, and manage a global/regional procurement strategy that aligns with the company's financial and operational goals and regulatory requirements. Lead, mentor, and develop the procurement team, fostering a culture of high performance, collaboration, and continuous improvement. Establish and monitor key performance indicators (KPIs) for the procurement function, focusing on cost reduction, quality, and supplier performance. Establish procurement policies, standards, and governance frameworks to ensure compliance across all jurisdictions. Sourcing & Category Management Direct all strategic sourcing activities across all categories Conduct complex negotiations with key suppliers to secure optimal terms, quality, service levels, and pricing. Oversee the Request for Proposal (RFP) process, ensuring rigorous and objective supplier evaluation and selection. Implement best practices in spend analysis and category management to identify and realize cost-saving opportunities. Risk & Compliance Develop robust supplier risk management protocols to ensure continuity of supply and compliance with all relevant regulations and ethical standards. Ensure all procurement activities adhere to internal controls, company policies, and external regulatory requirements. Ensure compliance with financial services regulations (FCA, SEC, GDPR, SOX) and internal risk frameworks. Oversee third-party risk management programs, including due diligence, ongoing monitoring, and remediation plans. Manage the contract lifecycle, ensuring favorable terms and conditions are maintained with all critical vendors. Collaborate with Legal, Risk, and Compliance teams to mitigate operational and reputational risks. System & Process Improvement Identify, evaluate, and implement procurement technologies (e.g., P2P systems, e-Sourcing tools) to enhance efficiency and transparency. Drive data-driven decision-making through spend analysis and predictive modeling. Streamline and standardize procurement processes across all business units. Drive the adoption of sustainable and ethical sourcing practices throughout the supply chain. Cost Optimization & Value Creation Deliver cost savings and operational efficiencies through strategic sourcing, category management, and supplier consolidation. Implement performance metrics and KPIs to measure procurement effectiveness and supplier performance. Stakeholder Engagement Act as a trusted advisor to senior leadership on procurement strategy, risk, and cost optimization. Build strong relationships with internal stakeholders across Finance, Operations, IT, and Legal to ensure alignment and collaboration. Education: Bachelor's degree in Business, Finance, Supply Chain, or related field. Extensive experience in procurement or supply chain management, with at least 5 years in a global leadership role within financial services. Proven track record in strategic sourcing, contract negotiation, and supplier relationship management. Strong financial acumen and ability to interpret complex data for decision-making. Proficiency in procurement systems and digital tools. MCIPS or equivalent professional designation preferred. What you will expose: Be part of a dynamic and fast-paced team that makes a genuine impact on the success of the entire organisation. Opportunity to work with a diverse, agile, and global team. Exposure to all aspects of the business, cross-jurisdiction. A genuinely unique opportunity to be part of an expanding large global business. Competitive remuneration in line with skills and experience. Training and development opportunities.Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners. About Apex Group We are dedicated to driving positive change in financial services while fuelling the growth and ambitions of asset managers, allocators, financial institutions, and family offices. Established in Bermuda in 2003, the Group has continually disrupted the asset serving industry through our investment in innovation and talent. Today, we set the pace in asset servicing and stand out for our unique single-source solution and unified cross asset-class platform which supports the entire value chain, harnesses leading innovative technology, and benefits from cross-jurisdictional expertise delivered by a long-standing management team and over 13,000 highly integrated professionals. We're a people-powered business, and our people are full of ambition. Together, we're inspired to lead the new era of data and tech enabled service. Bringing new products and services to market. Sharpening our client focus. Disrupting the market to exceed expectations. Innovating across a range of specialisms. With our focus on making a difference to our people, our planet and our society, you'll experience more here than you would at most other companies.
Jan 09, 2026
Full time
You can find out more about this in ourGlobal Head of Procurement page is loaded Global Head of Procurementlocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: JR-The Apex Group was established in Bermuda in 2003 and is now one of the world's largest fund administration and middle office solutions providers.Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion.That's why, at Apex Group, we will do more than simply 'empower' you. We will work to supercharge your unique skills and experience.Take the lead and we'll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.For our business, for clients, and for you# Global Head of Procurement London Position Summary The Global Procurement Director will be responsible for defining and executing Apex's global procurement strategy across all regions and categories, with a strong focus on technology, professional services, and operational spend. Role will be responsible for overseeing all purchasing activities, managing vendor relationships, and implementing best-in-class procurement policies and systems. This role is critical in ensuring the efficient acquisition of goods and services, driving cost savings, mitigating supply chain risks, and supporting the company's overall strategic objectives. This position plays a critical role in ensuring cost optimization, regulatory compliance, and risk management while enabling digital transformation and supporting strategic business objectives. Key Responsibilities Strategy & Leadership Develop, implement, and manage a global/regional procurement strategy that aligns with the company's financial and operational goals and regulatory requirements. Lead, mentor, and develop the procurement team, fostering a culture of high performance, collaboration, and continuous improvement. Establish and monitor key performance indicators (KPIs) for the procurement function, focusing on cost reduction, quality, and supplier performance. Establish procurement policies, standards, and governance frameworks to ensure compliance across all jurisdictions. Sourcing & Category Management Direct all strategic sourcing activities across all categories Conduct complex negotiations with key suppliers to secure optimal terms, quality, service levels, and pricing. Oversee the Request for Proposal (RFP) process, ensuring rigorous and objective supplier evaluation and selection. Implement best practices in spend analysis and category management to identify and realize cost-saving opportunities. Risk & Compliance Develop robust supplier risk management protocols to ensure continuity of supply and compliance with all relevant regulations and ethical standards. Ensure all procurement activities adhere to internal controls, company policies, and external regulatory requirements. Ensure compliance with financial services regulations (FCA, SEC, GDPR, SOX) and internal risk frameworks. Oversee third-party risk management programs, including due diligence, ongoing monitoring, and remediation plans. Manage the contract lifecycle, ensuring favorable terms and conditions are maintained with all critical vendors. Collaborate with Legal, Risk, and Compliance teams to mitigate operational and reputational risks. System & Process Improvement Identify, evaluate, and implement procurement technologies (e.g., P2P systems, e-Sourcing tools) to enhance efficiency and transparency. Drive data-driven decision-making through spend analysis and predictive modeling. Streamline and standardize procurement processes across all business units. Drive the adoption of sustainable and ethical sourcing practices throughout the supply chain. Cost Optimization & Value Creation Deliver cost savings and operational efficiencies through strategic sourcing, category management, and supplier consolidation. Implement performance metrics and KPIs to measure procurement effectiveness and supplier performance. Stakeholder Engagement Act as a trusted advisor to senior leadership on procurement strategy, risk, and cost optimization. Build strong relationships with internal stakeholders across Finance, Operations, IT, and Legal to ensure alignment and collaboration. Education: Bachelor's degree in Business, Finance, Supply Chain, or related field. Extensive experience in procurement or supply chain management, with at least 5 years in a global leadership role within financial services. Proven track record in strategic sourcing, contract negotiation, and supplier relationship management. Strong financial acumen and ability to interpret complex data for decision-making. Proficiency in procurement systems and digital tools. MCIPS or equivalent professional designation preferred. What you will expose: Be part of a dynamic and fast-paced team that makes a genuine impact on the success of the entire organisation. Opportunity to work with a diverse, agile, and global team. Exposure to all aspects of the business, cross-jurisdiction. A genuinely unique opportunity to be part of an expanding large global business. Competitive remuneration in line with skills and experience. Training and development opportunities.Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners. About Apex Group We are dedicated to driving positive change in financial services while fuelling the growth and ambitions of asset managers, allocators, financial institutions, and family offices. Established in Bermuda in 2003, the Group has continually disrupted the asset serving industry through our investment in innovation and talent. Today, we set the pace in asset servicing and stand out for our unique single-source solution and unified cross asset-class platform which supports the entire value chain, harnesses leading innovative technology, and benefits from cross-jurisdictional expertise delivered by a long-standing management team and over 13,000 highly integrated professionals. We're a people-powered business, and our people are full of ambition. Together, we're inspired to lead the new era of data and tech enabled service. Bringing new products and services to market. Sharpening our client focus. Disrupting the market to exceed expectations. Innovating across a range of specialisms. With our focus on making a difference to our people, our planet and our society, you'll experience more here than you would at most other companies.
FINANCIAL CONTROLLER
Petroleum Experts Guildford, Surrey
PE Limited is a market leader in integrated engineering software solutions, deliveringstate-of-the-artmodelling and optimisation products, primarily to the global oil and gas,miningand renewable industries. Ourcutting-edgetools support critical decision-making for all of the world's leading energy companies by integrating complex data into powerful, easy-to-use models. Established in 1990, we have grown into a hugely successful business with more than 450 clients across the world, ranging from small consultancies to major multinational corporations. Our expansion led us torelocatingour UK Headquarters from Edinburgh to Guildford in 2025, with further growthanticipatedinternationally. With ambitious plans to expand into new industry sectors, this is an exciting time to join us as we grow our brand presence and broaden our impact across the energy landscape. About this Vacancy Overview We are seeking a dynamic and experienced Financial Controller to join our finance team, reporting directly to the Group Financial Controller . This role offers a clear pathway for progression, with the intention of stepping into the Group Financial Controller position in due course. It is a hands-on role with broad responsibilities, ideal for a proactive individual looking to grow within a forward-thinking expanding organisation. Key Responsibilities As Financial Controller, you will be responsible for: Leading and mentoring the finance team, including oversight of an overseas subsidiary's finance function. Taking ownership of the month-end close process and ensuring timely and accurate reporting. Preparing and submitting tax returns, including VAT and Corporation Tax, and other non-UK tax returns. Consolidating group accounts and managing multi-currency transactions. Leading the year-end audit cycle, including coordination with external auditors and preparation of consolidated statutory accounts under FRS 102. Ensuring adherence to financial controlsand compliance. Overseeing payroll and pension scheme administration. Managing treasury operations, including liquidity management and banking relationships. Ensuring compliance with international tax regulations related to cross-border sales. Supporting wider business functions, including Contracts and Licensing where appropriate. Performing a variety of ad hoc financial and operational tasks as required. Contributing to adding value for finance teams function to the wider business. Assisting in the preparation of budgets, forecasts, and financial plans. Qualifications About You To succeed in this role, you will bring: A recognised accounting qualification (e.g. ACA, ACCA). 5+ years qualified. A degree in finance, accounting, or a related discipline. Strong technical accounting knowledge, accuracy and experience across the listed responsibilities. Advanced proficiency in Microsoft Excel. A proactive, hands-on approach with the ability to adapt in a dynamic environment. Excellent communication and leadership skills. A desire to grow professionally and take on increasing responsibility within the finance function. Package Within a comprehensive package we also offer an annual performance bonus, an excellent pension to which the company will match up to 10% of all employee contributions, private health and dental insurance, and other benefits.
Jan 09, 2026
Full time
PE Limited is a market leader in integrated engineering software solutions, deliveringstate-of-the-artmodelling and optimisation products, primarily to the global oil and gas,miningand renewable industries. Ourcutting-edgetools support critical decision-making for all of the world's leading energy companies by integrating complex data into powerful, easy-to-use models. Established in 1990, we have grown into a hugely successful business with more than 450 clients across the world, ranging from small consultancies to major multinational corporations. Our expansion led us torelocatingour UK Headquarters from Edinburgh to Guildford in 2025, with further growthanticipatedinternationally. With ambitious plans to expand into new industry sectors, this is an exciting time to join us as we grow our brand presence and broaden our impact across the energy landscape. About this Vacancy Overview We are seeking a dynamic and experienced Financial Controller to join our finance team, reporting directly to the Group Financial Controller . This role offers a clear pathway for progression, with the intention of stepping into the Group Financial Controller position in due course. It is a hands-on role with broad responsibilities, ideal for a proactive individual looking to grow within a forward-thinking expanding organisation. Key Responsibilities As Financial Controller, you will be responsible for: Leading and mentoring the finance team, including oversight of an overseas subsidiary's finance function. Taking ownership of the month-end close process and ensuring timely and accurate reporting. Preparing and submitting tax returns, including VAT and Corporation Tax, and other non-UK tax returns. Consolidating group accounts and managing multi-currency transactions. Leading the year-end audit cycle, including coordination with external auditors and preparation of consolidated statutory accounts under FRS 102. Ensuring adherence to financial controlsand compliance. Overseeing payroll and pension scheme administration. Managing treasury operations, including liquidity management and banking relationships. Ensuring compliance with international tax regulations related to cross-border sales. Supporting wider business functions, including Contracts and Licensing where appropriate. Performing a variety of ad hoc financial and operational tasks as required. Contributing to adding value for finance teams function to the wider business. Assisting in the preparation of budgets, forecasts, and financial plans. Qualifications About You To succeed in this role, you will bring: A recognised accounting qualification (e.g. ACA, ACCA). 5+ years qualified. A degree in finance, accounting, or a related discipline. Strong technical accounting knowledge, accuracy and experience across the listed responsibilities. Advanced proficiency in Microsoft Excel. A proactive, hands-on approach with the ability to adapt in a dynamic environment. Excellent communication and leadership skills. A desire to grow professionally and take on increasing responsibility within the finance function. Package Within a comprehensive package we also offer an annual performance bonus, an excellent pension to which the company will match up to 10% of all employee contributions, private health and dental insurance, and other benefits.
Head of Global Financial Networks (Worldwide/Remote)
ZEN Greenwich, London
Overview Head of Global Financial Networks (Worldwide/Remote) - Remote is a smart financial app designed for your everyday life - at home and on the go. We make payments, online shopping, and personal finance management fast, secure, and effortless. With ZEN, you can enjoy cashback on purchases, full control over your spending, and peace of mind thanks to purchase protection. A built-in multi-currency account lets you spend abroad or shop internationally with great exchange rates and no hidden fees. Head of Global Financial Networks: We're a pioneering fintech firm dedicated to building the next generation of financial infrastructure. Our mission is to empower businesses with seamless, intelligent financial tools; redefine the global payments landscape. We are a high-growth company composed of builders and disruptors, and we're searching for a visionary leader to architect our global banking strategy and forge the partnerships that will underpin our international expansion and a world-class customer experience. The Opportunity: Building the Future of Global Finance We're seeking an exceptional Head of Global Financial Networks to spearhead the establishment and management of our global financial network. This is a critical leadership role for a seasoned professional with a deep and proven network across the banking, fintech, and digital asset communities. You'll be instrumental in forging strategic partnerships that not only support our core business, but also directly enhance our product offerings and elevate the customer journey. Key Responsibilities Global & Local Banking Strategy: Lead the development and execution of our banking strategy, identifying and onboarding key global and local banking partners. This includes securing agreements and forging relationships with banks globally to enable new market entry and support our global expansion roadmap for a seamless customer experience for money movement. Product & Customer Experience Integration: Act as the voice of the customer and product within the partnerships function. You'll work tirelessly to ensure that new and existing partnerships directly translate into a better product and a more seamless user experience. You'll be responsible for making sure our financial infrastructure is invisible to the user-fast, reliable, and effortless. Digital Asset Rails: Build partnerships with key players in the blockchain and crypto space to facilitate faster, cheaper, and more efficient cross-border settlements and payments. Your work will directly enable our goal of providing our customers with near-instant, low-cost global transfers. FX Management: Oversee the development and management of our Foreign Exchange (FX) rails, optimizing for cost, speed, and transparency. Establish a robust treasury and liquidity management framework to support our global operations and diverse payment flows, ensuring real-time currency exchange for our users. Strategic Partnerships and Negotiation: Act as the primary point of contact for all banking relationships. Lead the negotiation of complex commercial and technical agreements, ensuring mutually beneficial outcomes and seamless integration. You'll work to remove friction and complexity for our users by creating robust financial ties in the background. Regulatory & Compliance Leadership: Work in close collaboration with our compliance, legal, and risk teams to ensure all banking activities and partnerships adhere to strict regulatory standards, including KYC/AML and licensing requirements in each jurisdiction. Internal Collaboration & Product Enablement: Collaborate with product, engineering, and sales teams to ensure our banking capabilities meet business needs. You will translate market opportunities into tangible product requirements and support our go-to-market strategy. Industry Representation: Act as a key spokesperson for at industry events, conferences, and forums, expanding our network and enhancing our brand presence as a leader in global financial technology. What You Bring Extensive Experience: A minimum of e.g., 10+ years of experience in senior roles within the banking or fintech sectors, with a strong focus on business development, partnerships, and relationship management. Deep Connections: A strong current network of C-level and senior contacts within global and regional banks, as well as with innovators in the digital asset space. Fintech & Banking Expertise: A deep understanding of both the traditional banking ecosystem and the evolving fintech landscape, including a solid grasp of stablecoins, FX, and API-based banking. Strategic Acumen: Proven ability to develop and execute complex business development and market entry strategies. Exceptional Negotiation & Communication: Outstanding negotiation, presentation, and interpersonal skills with a track record of closing high-value deals. Results-Oriented: A strong history of achieving ambitious targets and a passion for building from the ground up in a fast-paced, high-growth environment. Product-Minded Approach: A genuine curiosity for product development and a deep understanding of what makes a financial product intuitive and enjoyable for customers. Why Join Us? This is more than a job; it's an opportunity to leave a legacy. You will be empowered to build a global financial network from the ground up, work with cutting-edge technology, and directly contribute to the success of a hyper-growth company by shaping the core of our customer experience.
Jan 09, 2026
Full time
Overview Head of Global Financial Networks (Worldwide/Remote) - Remote is a smart financial app designed for your everyday life - at home and on the go. We make payments, online shopping, and personal finance management fast, secure, and effortless. With ZEN, you can enjoy cashback on purchases, full control over your spending, and peace of mind thanks to purchase protection. A built-in multi-currency account lets you spend abroad or shop internationally with great exchange rates and no hidden fees. Head of Global Financial Networks: We're a pioneering fintech firm dedicated to building the next generation of financial infrastructure. Our mission is to empower businesses with seamless, intelligent financial tools; redefine the global payments landscape. We are a high-growth company composed of builders and disruptors, and we're searching for a visionary leader to architect our global banking strategy and forge the partnerships that will underpin our international expansion and a world-class customer experience. The Opportunity: Building the Future of Global Finance We're seeking an exceptional Head of Global Financial Networks to spearhead the establishment and management of our global financial network. This is a critical leadership role for a seasoned professional with a deep and proven network across the banking, fintech, and digital asset communities. You'll be instrumental in forging strategic partnerships that not only support our core business, but also directly enhance our product offerings and elevate the customer journey. Key Responsibilities Global & Local Banking Strategy: Lead the development and execution of our banking strategy, identifying and onboarding key global and local banking partners. This includes securing agreements and forging relationships with banks globally to enable new market entry and support our global expansion roadmap for a seamless customer experience for money movement. Product & Customer Experience Integration: Act as the voice of the customer and product within the partnerships function. You'll work tirelessly to ensure that new and existing partnerships directly translate into a better product and a more seamless user experience. You'll be responsible for making sure our financial infrastructure is invisible to the user-fast, reliable, and effortless. Digital Asset Rails: Build partnerships with key players in the blockchain and crypto space to facilitate faster, cheaper, and more efficient cross-border settlements and payments. Your work will directly enable our goal of providing our customers with near-instant, low-cost global transfers. FX Management: Oversee the development and management of our Foreign Exchange (FX) rails, optimizing for cost, speed, and transparency. Establish a robust treasury and liquidity management framework to support our global operations and diverse payment flows, ensuring real-time currency exchange for our users. Strategic Partnerships and Negotiation: Act as the primary point of contact for all banking relationships. Lead the negotiation of complex commercial and technical agreements, ensuring mutually beneficial outcomes and seamless integration. You'll work to remove friction and complexity for our users by creating robust financial ties in the background. Regulatory & Compliance Leadership: Work in close collaboration with our compliance, legal, and risk teams to ensure all banking activities and partnerships adhere to strict regulatory standards, including KYC/AML and licensing requirements in each jurisdiction. Internal Collaboration & Product Enablement: Collaborate with product, engineering, and sales teams to ensure our banking capabilities meet business needs. You will translate market opportunities into tangible product requirements and support our go-to-market strategy. Industry Representation: Act as a key spokesperson for at industry events, conferences, and forums, expanding our network and enhancing our brand presence as a leader in global financial technology. What You Bring Extensive Experience: A minimum of e.g., 10+ years of experience in senior roles within the banking or fintech sectors, with a strong focus on business development, partnerships, and relationship management. Deep Connections: A strong current network of C-level and senior contacts within global and regional banks, as well as with innovators in the digital asset space. Fintech & Banking Expertise: A deep understanding of both the traditional banking ecosystem and the evolving fintech landscape, including a solid grasp of stablecoins, FX, and API-based banking. Strategic Acumen: Proven ability to develop and execute complex business development and market entry strategies. Exceptional Negotiation & Communication: Outstanding negotiation, presentation, and interpersonal skills with a track record of closing high-value deals. Results-Oriented: A strong history of achieving ambitious targets and a passion for building from the ground up in a fast-paced, high-growth environment. Product-Minded Approach: A genuine curiosity for product development and a deep understanding of what makes a financial product intuitive and enjoyable for customers. Why Join Us? This is more than a job; it's an opportunity to leave a legacy. You will be empowered to build a global financial network from the ground up, work with cutting-edge technology, and directly contribute to the success of a hyper-growth company by shaping the core of our customer experience.
Deputy Head of Central Compliance
Marex Group Greenwich, London
Marex Group plc is a diversified global financial services platform, providing essential liquidity, market access and infrastructure services to clients in the energy, commodities and financial markets. It listed on Nasdaq Global Select Market in April 2024. With more than 35 offices in Europe, US and APAC, it has unique access across markets with significant share globally both on and off exchange. The depth of knowledge amongst its teams and divisions provides its customers with clear advantage, and its technology-led service provides access to all major exchanges, order-flow management via screen, voice and DMA, plus award-winning data, insights and analytics. In supporting the Firm in meeting its regulatory obligations, Compliance provides expert advice, oversight and thought leadership in relation to relevant rules and regulations. Compliance is responsible for overseeing the adherence to regulatory requirements and expectations through compliance policies, advisory activity, training, monitoring, surveillance and supporting the firm to implement regulatory change. Central Compliance are responsible for the development and implementation of compliance policies, training, regulatory registrations, exchange returns, complaints handling, conflicts management, regulatory interactions, regulatory developments, audit requests and whistleblowing framework oversight. The Deputy Head of Central Compliance role supports the Head of Central Compliance with both the day-to-day operation as well as the continuous enhancement of the Central Compliance function. The role will oversee and support the following key areas which forms part of the Central Compliance function including directing and guiding staff as required: Compliance Policy & Procedure Development and Implementation Training Individual Accountability Framework & Registrations Firm Regulatory Registrations & Filings Exchange Returns Complaints Handling Conflicts Management (including PA Dealing) Regulatory Interactions Regulatory Development (including Horizon Scanning Audit Requests Responsibilities Overseeing the SM&CR framework for the firm's regulated entities including Supporting changes and enhancements to the SMR framework; managing internal SMR compliance policies and procedures; and chairing the quarterly SMCR Forum. Carrying out SM Reviews including assisting SMFs in maintaining and managing regulatory documentation, including Statements of Responsibilities, Fitness & Propriety assessments, SM Handover documentation, etc). Liaising with Compliance Advisory teams, business, and HR to advise on regulatory registrations and learning and development requirements. Preparing and submit regulatory filings and individual and firm applications (i.e. SMF applications, Certification notifications, firm authorisations, variation of permission applications, etc). Tracking and supporting the day-to-day operation and management of Compliance tasks across the Central Compliance team including escalating as appropriate. Overseeing employee compliance policies and training including reviewing and providing challenge and quality control. Supporting regulatory developments and managing responses to emerging trends and changes of regulatory rules. Supporting regulatory responses, audit responses and dealing with client complaints including reviewing and providing challenge as part of quality control. Assisting in identifying enhancement opportunities as well as supporting and delivering on change initiatives to strengthen the overall Compliance Framework. Inputting, as required, into the firm's overall conduct framework and submitting conduct related regulatory returns. Overseeing the maintenance of compliance registers including logging and managing breaches, business events and escalations. Prepare briefing notes, presentations, reports and Management Information (MI) for senior stakeholders. Input into the Whistleblowing Oversight by preparing the Annual Whistleblowing Report and responding to ad-hoc queries relating the Whistleblowing policies and procedures. Supporting the Compliance Function in responding to ad-hoc requests. Skills and Experience Mandatory Experience of working within a small to medium sized financial services firm Minimum 10 -15 years' experience is delivering on projects and programmes, including 'hands-on' delivery, through end-to-end lifecycle of delivery and transition to BAU Experience of delivering on regulatory compliance change e.g. SMCR, MIFID, Trade Surveillance. Experience with drafting regulatory responses and dealing with senior stakeholders. Excellent interpersonal, communication skills and presentation skills. Experience of working within a UK regulated environment e.g. SMCR, MIFID, MAR Experience of working within a medium sized financial services firm Experience of dealing with various different stakeholders (Front Office, Legal, CoSec, Risk, Front Office, IT, Finance, HR, etc) Experience of supporting the day-to-day operations of a Compliance Function Experience of working in both a brokerage/ trading firm as well as a large financial institution (investment bank, corporate bank, asset manager, etc.) Compliance specific industry certifications including those awarded by the ICA or CISI. A collaborative team player, approachable, self-sufficient and influences a positive work environment Demonstrates curiosity and attention to detail Resilient in a challenging, fast-paced environment Ability to take responsibility for own delivery in a fast pace and high-volume environment Excels at building relationships, networking and influencing others Conduct Rules You must: Act with integrity Act with due skill, care and diligence Be open and cooperative with the FCA, the PRA and other regulators Pay due regard to the interests of customers and treat them fairly Observe proper standard of market conduct Company Values Acting as a role model for the values of the Company: Respect - Clients are at the heart of our business, with superior execution and superb client service the foundation of the firm. We respect our clients and always treat them fairly. Integrity - Doing business the right way is the only way. We hold ourselves to a high ethical standard in everything we do - our clients expect this and we demand it of ourselves. Collaborative - We work in teams - open and direct communication and the willingness to work hard and collaboratively are the basis for effective teamwork. Working well with others is necessary for us to succeed at what we do. Developing our People - Our people are the basis of our competitive advantage. We look to "grow our own" and make Marex the place ambitious, hardworking, talented people choose to build their careers. Adaptable and Nimble - Our size and flexibility is an advantage. We are big enough to support our client's various needs, and adaptable and nimble enough to respond quickly to changing conditions or requirements. A non-bureaucratic, but well controlled environment fosters initiative as well as employee satisfaction. Applicants outside of this range will also be considered Marex is fully committed to the elimination of unlawful or unfair discrimination and values the differences that a diverse workforce brings to the company.
Jan 09, 2026
Full time
Marex Group plc is a diversified global financial services platform, providing essential liquidity, market access and infrastructure services to clients in the energy, commodities and financial markets. It listed on Nasdaq Global Select Market in April 2024. With more than 35 offices in Europe, US and APAC, it has unique access across markets with significant share globally both on and off exchange. The depth of knowledge amongst its teams and divisions provides its customers with clear advantage, and its technology-led service provides access to all major exchanges, order-flow management via screen, voice and DMA, plus award-winning data, insights and analytics. In supporting the Firm in meeting its regulatory obligations, Compliance provides expert advice, oversight and thought leadership in relation to relevant rules and regulations. Compliance is responsible for overseeing the adherence to regulatory requirements and expectations through compliance policies, advisory activity, training, monitoring, surveillance and supporting the firm to implement regulatory change. Central Compliance are responsible for the development and implementation of compliance policies, training, regulatory registrations, exchange returns, complaints handling, conflicts management, regulatory interactions, regulatory developments, audit requests and whistleblowing framework oversight. The Deputy Head of Central Compliance role supports the Head of Central Compliance with both the day-to-day operation as well as the continuous enhancement of the Central Compliance function. The role will oversee and support the following key areas which forms part of the Central Compliance function including directing and guiding staff as required: Compliance Policy & Procedure Development and Implementation Training Individual Accountability Framework & Registrations Firm Regulatory Registrations & Filings Exchange Returns Complaints Handling Conflicts Management (including PA Dealing) Regulatory Interactions Regulatory Development (including Horizon Scanning Audit Requests Responsibilities Overseeing the SM&CR framework for the firm's regulated entities including Supporting changes and enhancements to the SMR framework; managing internal SMR compliance policies and procedures; and chairing the quarterly SMCR Forum. Carrying out SM Reviews including assisting SMFs in maintaining and managing regulatory documentation, including Statements of Responsibilities, Fitness & Propriety assessments, SM Handover documentation, etc). Liaising with Compliance Advisory teams, business, and HR to advise on regulatory registrations and learning and development requirements. Preparing and submit regulatory filings and individual and firm applications (i.e. SMF applications, Certification notifications, firm authorisations, variation of permission applications, etc). Tracking and supporting the day-to-day operation and management of Compliance tasks across the Central Compliance team including escalating as appropriate. Overseeing employee compliance policies and training including reviewing and providing challenge and quality control. Supporting regulatory developments and managing responses to emerging trends and changes of regulatory rules. Supporting regulatory responses, audit responses and dealing with client complaints including reviewing and providing challenge as part of quality control. Assisting in identifying enhancement opportunities as well as supporting and delivering on change initiatives to strengthen the overall Compliance Framework. Inputting, as required, into the firm's overall conduct framework and submitting conduct related regulatory returns. Overseeing the maintenance of compliance registers including logging and managing breaches, business events and escalations. Prepare briefing notes, presentations, reports and Management Information (MI) for senior stakeholders. Input into the Whistleblowing Oversight by preparing the Annual Whistleblowing Report and responding to ad-hoc queries relating the Whistleblowing policies and procedures. Supporting the Compliance Function in responding to ad-hoc requests. Skills and Experience Mandatory Experience of working within a small to medium sized financial services firm Minimum 10 -15 years' experience is delivering on projects and programmes, including 'hands-on' delivery, through end-to-end lifecycle of delivery and transition to BAU Experience of delivering on regulatory compliance change e.g. SMCR, MIFID, Trade Surveillance. Experience with drafting regulatory responses and dealing with senior stakeholders. Excellent interpersonal, communication skills and presentation skills. Experience of working within a UK regulated environment e.g. SMCR, MIFID, MAR Experience of working within a medium sized financial services firm Experience of dealing with various different stakeholders (Front Office, Legal, CoSec, Risk, Front Office, IT, Finance, HR, etc) Experience of supporting the day-to-day operations of a Compliance Function Experience of working in both a brokerage/ trading firm as well as a large financial institution (investment bank, corporate bank, asset manager, etc.) Compliance specific industry certifications including those awarded by the ICA or CISI. A collaborative team player, approachable, self-sufficient and influences a positive work environment Demonstrates curiosity and attention to detail Resilient in a challenging, fast-paced environment Ability to take responsibility for own delivery in a fast pace and high-volume environment Excels at building relationships, networking and influencing others Conduct Rules You must: Act with integrity Act with due skill, care and diligence Be open and cooperative with the FCA, the PRA and other regulators Pay due regard to the interests of customers and treat them fairly Observe proper standard of market conduct Company Values Acting as a role model for the values of the Company: Respect - Clients are at the heart of our business, with superior execution and superb client service the foundation of the firm. We respect our clients and always treat them fairly. Integrity - Doing business the right way is the only way. We hold ourselves to a high ethical standard in everything we do - our clients expect this and we demand it of ourselves. Collaborative - We work in teams - open and direct communication and the willingness to work hard and collaboratively are the basis for effective teamwork. Working well with others is necessary for us to succeed at what we do. Developing our People - Our people are the basis of our competitive advantage. We look to "grow our own" and make Marex the place ambitious, hardworking, talented people choose to build their careers. Adaptable and Nimble - Our size and flexibility is an advantage. We are big enough to support our client's various needs, and adaptable and nimble enough to respond quickly to changing conditions or requirements. A non-bureaucratic, but well controlled environment fosters initiative as well as employee satisfaction. Applicants outside of this range will also be considered Marex is fully committed to the elimination of unlawful or unfair discrimination and values the differences that a diverse workforce brings to the company.
Head of Operations (Auto/Secured lending)
Lendable Ltd City, London
About the role Role Purpose The Head of Operations (Auto/Secured lending) is responsible for the daily performance, development, and continuous improvement of the frontline teams dedicated to one or more of our existing products, spanning both Customer Service and Financial Support functions. Reporting to the Operations Director, you will lead and coach a team of Team Leads, ensuring their teams deliver exceptional service, maintain high operational efficiency, and are accountable for consistently achieving defined service levels alongside consistently meeting regulatory and customer outcomes, including customers in financial difficulty or vulnerable situations. You will play a pivotal role in translating strategic operational initiatives, including those involving AI and automation, into effective frontline execution. You will be accountable for identifying and implementing data-driven improvements that enhance efficiency, scalability, and customer outcomes within your product remit, fostering a culture of continuous improvement and digital adoption across your teams. Key Responsibilities 1. Team Leadership & Development Lead, coach, and develop a team of Team Leads, enabling them to inspire and manage their frontline agents effectively across both customer service and financial support streams. Foster a high-performance culture of continuous learning, accountability, and problem-solving within the operations teams, ensuring a strong focus on empathetic customer support and compliance. Oversee the performance management for the teams, ensuring consistent achievement of KPIs (e.g., customer satisfaction, quality, compliance, productivity, SLAs). Lead the identification of skill gaps and drive upskilling initiatives within your teams to ensure they are proficient and adaptable to new technologies, particularly automation, AI tools, and enhanced digital workflows, fostering a digitally-savvy workforce.2. Operational Oversight & Performance Manage the day-to-day operations of the customer service and financial support teams, ensuring smooth delivery, effective resource allocation, and adherence to service level agreements. Leverage comprehensive data analysis (KPIs, dashboards, quality scores, customer feedback), including insights derived from AI tools, to identify operational trends, performance gaps, and opportunities for automation or process re-engineering. Formulate and propose data-backed recommendations for continuous improvement and strategic adjustments specific to the product within your remit, aiming for enhanced efficiency and customer experience. Proactively address operational challenges and escalations and implement timely solutions to maintain service quality and efficiency.3. Process Improvement & Product Focus Proactively identify and analyse process pain points within the customer journeys and operational workflows, translating these insights into concrete recommendations for automation, digital enhancements, and intelligent process re-engineering, specifically within your product scope. Oversee and drive the implementation of approved automation, digital enhancements, and re-engineered processes, ensuring they significantly improve customer experience, operational efficiency, and accessibility for your product. Champion and embed these innovative process changes and new technological tools within the frontline teams, ensuring smooth adoption, adherence, and alignment with the overarching operational strategy.4. Risk, Quality & Compliance Ensure that all customer interactions and processes related to your product remit meet regulatory and compliance standards, with particular attention to vulnerable or high-risk cardholders. Promote strong risk awareness and adherence to policies within the teams, supporting the embedding of governance and quality frameworks. Accountable for the development, maintenance, and adherence to robust operational procedures, internal risk controls, and relevant compliance documentation. Act as a key point of contact for compliance issues specific to your product remit, supporting corrective actions as needed.5. Stakeholder Collaboration Collaborate effectively with Product, Technology, Risk, and Compliance teams on initiatives impacting customer journeys and operational processes. Communicate performance updates, risks, and improvement recommendations to the Operations Director and relevant internal stakeholders. Represent the operations teams, advocating for frontline feedback and customer insights to drive positive change.6. Reporting & Insight Contribute to operational reporting by providing comprehensive data and insights specific to your product remit, including performance of new automated processes and AI-driven initiatives, covering KPIs, efficiency, and customer outcomes. Proactively leverage analytical insights to diagnose operational issues, identify emerging operational trends and issues within your product domain, driving the implementation of appropriate tooling and tactical actions, and providing data-driven input for strategic improvements. Understanding of compliance, risk management, and regulatory requirements, particularly relevant to financial products and vulnerable customers. Person Specification Experience & Skills Proven experience managing or supervising multiple teams in a customer-facing or operations environment, ideally within a regulated or tech-enabled financial services context. Demonstrable experience in driving team performance and development, including coaching and mentoring Team Leads or supervisors. Strong analytical skills, with the ability to interpret operational data (KPIs, dashboards, quality scores, customer feedback) to identify trends, diagnose root causes, and propose actionable solutions. Demonstrable experience in identifying, evaluating, and successfully implementing process improvements, with a strong focus on leveraging automation, digital enhancements, and AI tools to drive efficiency and enhance customer outcomes at an operational management level. Proven ability to develop, implement, and maintain operational procedures and risk/control documentation. Demonstrable experience in identifying, evaluating, and successfully implementing process improvements, with a strong focus on leveraging automation, digital enhancements, and AI tools to drive efficiency and enhance customer outcomes at an operational management level. Strong written and verbal communication skills, with the ability to effectively engage and influence internal stakeholders. Understanding of compliance, risk management, and regulatory requirements, particularly relevant to financial products like cards and vulnerable customers. Experience managing operations related to a specific product (e.g., cards, Loans, Car Finance) is highly desirable.Behaviours & Approach Customer-Focused: Committed to delivering compassionate, fair, and efficient support to all customers, with a particular awareness for vulnerable cardholders. Action-Oriented Problem Solver: Proactive in identifying operational challenges, analysing root causes, and recommending and implementing effective solutions within their remit. Data-Informed: Uses evidence and insights to guide decision-making and team management, proactively seeking opportunities for data-driven recommendations. Enabling Leader: Motivating and supportive of Team Leads and their teams, fostering a collaborative, accountable, and development-oriented environment. Detail-Oriented & Diligent: Ensures accuracy and completeness in operational procedures and compliance documentation. Adaptable & Resilient: Able to thrive in a fast-paced, dynamic environment, balancing competing priorities and adapting to change. Process & Technology Improvement Mindset: A proactive drive to identify and implement innovative solutions, including automation and
Jan 09, 2026
Full time
About the role Role Purpose The Head of Operations (Auto/Secured lending) is responsible for the daily performance, development, and continuous improvement of the frontline teams dedicated to one or more of our existing products, spanning both Customer Service and Financial Support functions. Reporting to the Operations Director, you will lead and coach a team of Team Leads, ensuring their teams deliver exceptional service, maintain high operational efficiency, and are accountable for consistently achieving defined service levels alongside consistently meeting regulatory and customer outcomes, including customers in financial difficulty or vulnerable situations. You will play a pivotal role in translating strategic operational initiatives, including those involving AI and automation, into effective frontline execution. You will be accountable for identifying and implementing data-driven improvements that enhance efficiency, scalability, and customer outcomes within your product remit, fostering a culture of continuous improvement and digital adoption across your teams. Key Responsibilities 1. Team Leadership & Development Lead, coach, and develop a team of Team Leads, enabling them to inspire and manage their frontline agents effectively across both customer service and financial support streams. Foster a high-performance culture of continuous learning, accountability, and problem-solving within the operations teams, ensuring a strong focus on empathetic customer support and compliance. Oversee the performance management for the teams, ensuring consistent achievement of KPIs (e.g., customer satisfaction, quality, compliance, productivity, SLAs). Lead the identification of skill gaps and drive upskilling initiatives within your teams to ensure they are proficient and adaptable to new technologies, particularly automation, AI tools, and enhanced digital workflows, fostering a digitally-savvy workforce.2. Operational Oversight & Performance Manage the day-to-day operations of the customer service and financial support teams, ensuring smooth delivery, effective resource allocation, and adherence to service level agreements. Leverage comprehensive data analysis (KPIs, dashboards, quality scores, customer feedback), including insights derived from AI tools, to identify operational trends, performance gaps, and opportunities for automation or process re-engineering. Formulate and propose data-backed recommendations for continuous improvement and strategic adjustments specific to the product within your remit, aiming for enhanced efficiency and customer experience. Proactively address operational challenges and escalations and implement timely solutions to maintain service quality and efficiency.3. Process Improvement & Product Focus Proactively identify and analyse process pain points within the customer journeys and operational workflows, translating these insights into concrete recommendations for automation, digital enhancements, and intelligent process re-engineering, specifically within your product scope. Oversee and drive the implementation of approved automation, digital enhancements, and re-engineered processes, ensuring they significantly improve customer experience, operational efficiency, and accessibility for your product. Champion and embed these innovative process changes and new technological tools within the frontline teams, ensuring smooth adoption, adherence, and alignment with the overarching operational strategy.4. Risk, Quality & Compliance Ensure that all customer interactions and processes related to your product remit meet regulatory and compliance standards, with particular attention to vulnerable or high-risk cardholders. Promote strong risk awareness and adherence to policies within the teams, supporting the embedding of governance and quality frameworks. Accountable for the development, maintenance, and adherence to robust operational procedures, internal risk controls, and relevant compliance documentation. Act as a key point of contact for compliance issues specific to your product remit, supporting corrective actions as needed.5. Stakeholder Collaboration Collaborate effectively with Product, Technology, Risk, and Compliance teams on initiatives impacting customer journeys and operational processes. Communicate performance updates, risks, and improvement recommendations to the Operations Director and relevant internal stakeholders. Represent the operations teams, advocating for frontline feedback and customer insights to drive positive change.6. Reporting & Insight Contribute to operational reporting by providing comprehensive data and insights specific to your product remit, including performance of new automated processes and AI-driven initiatives, covering KPIs, efficiency, and customer outcomes. Proactively leverage analytical insights to diagnose operational issues, identify emerging operational trends and issues within your product domain, driving the implementation of appropriate tooling and tactical actions, and providing data-driven input for strategic improvements. Understanding of compliance, risk management, and regulatory requirements, particularly relevant to financial products and vulnerable customers. Person Specification Experience & Skills Proven experience managing or supervising multiple teams in a customer-facing or operations environment, ideally within a regulated or tech-enabled financial services context. Demonstrable experience in driving team performance and development, including coaching and mentoring Team Leads or supervisors. Strong analytical skills, with the ability to interpret operational data (KPIs, dashboards, quality scores, customer feedback) to identify trends, diagnose root causes, and propose actionable solutions. Demonstrable experience in identifying, evaluating, and successfully implementing process improvements, with a strong focus on leveraging automation, digital enhancements, and AI tools to drive efficiency and enhance customer outcomes at an operational management level. Proven ability to develop, implement, and maintain operational procedures and risk/control documentation. Demonstrable experience in identifying, evaluating, and successfully implementing process improvements, with a strong focus on leveraging automation, digital enhancements, and AI tools to drive efficiency and enhance customer outcomes at an operational management level. Strong written and verbal communication skills, with the ability to effectively engage and influence internal stakeholders. Understanding of compliance, risk management, and regulatory requirements, particularly relevant to financial products like cards and vulnerable customers. Experience managing operations related to a specific product (e.g., cards, Loans, Car Finance) is highly desirable.Behaviours & Approach Customer-Focused: Committed to delivering compassionate, fair, and efficient support to all customers, with a particular awareness for vulnerable cardholders. Action-Oriented Problem Solver: Proactive in identifying operational challenges, analysing root causes, and recommending and implementing effective solutions within their remit. Data-Informed: Uses evidence and insights to guide decision-making and team management, proactively seeking opportunities for data-driven recommendations. Enabling Leader: Motivating and supportive of Team Leads and their teams, fostering a collaborative, accountable, and development-oriented environment. Detail-Oriented & Diligent: Ensures accuracy and completeness in operational procedures and compliance documentation. Adaptable & Resilient: Able to thrive in a fast-paced, dynamic environment, balancing competing priorities and adapting to change. Process & Technology Improvement Mindset: A proactive drive to identify and implement innovative solutions, including automation and
Ultimate Banking Ltd
Mortgage Product & Proposition Strategy Consultant
Ultimate Banking Ltd Barrow-in-furness, Cumbria
Mortgage Product & Proposition Strategy Consultant £dependent on experience 12 months FTC North West England Our client is an established and successful specialist mortgage lender, based in the North West but serve the whole of the UK via broker channels. They are undertaking an exciting mortgage transformation project looking at reviewing and enhancing their entire customer journey from product / proposition inception through to completion. This role will be an integral part of that project team, the lead Subject Matter Expert on the Mortgage Product & Proposition workstream. Working closely with the Head of Mortgage Strategy and Programme colleagues, you will identify, design, and implement new mortgage product and service propositions to enter new national markets as well as core local members, aiming to be 'better and different' than other national lender offerings. Responsibilities Identify and design new national product propositions that delivers high commercial returns and create a new identity for the lender in the broker market Obtain all committee approvals for new propositions, including product governance and consumer duty requirements Work with marketing, operations, distribution, finance, and IT colleagues to implement new propositions Identify and change key mortgage criteria and affordability assessments to substantially improve existing propositions Manage all elements of product risk, including conduct, financial, operational, and regulatory risk Qualifications Our client is looking for an experienced Product Manager with a background in mortgages and an analytical mindset with strong report writing and presentation skills. In return there is a competitive salary package on offer and the chance to really enhance the product offering / capability of a highly customer focussed mortgage lender. The role is offered on a hybrid nature, you will be expected to be in the office on a weekly basis, likely a couple of days, with travel and accommodation expenses paid for those that do not live within commutable distance. If this is the type of change project that interests you then we would love to hear from you.
Jan 09, 2026
Full time
Mortgage Product & Proposition Strategy Consultant £dependent on experience 12 months FTC North West England Our client is an established and successful specialist mortgage lender, based in the North West but serve the whole of the UK via broker channels. They are undertaking an exciting mortgage transformation project looking at reviewing and enhancing their entire customer journey from product / proposition inception through to completion. This role will be an integral part of that project team, the lead Subject Matter Expert on the Mortgage Product & Proposition workstream. Working closely with the Head of Mortgage Strategy and Programme colleagues, you will identify, design, and implement new mortgage product and service propositions to enter new national markets as well as core local members, aiming to be 'better and different' than other national lender offerings. Responsibilities Identify and design new national product propositions that delivers high commercial returns and create a new identity for the lender in the broker market Obtain all committee approvals for new propositions, including product governance and consumer duty requirements Work with marketing, operations, distribution, finance, and IT colleagues to implement new propositions Identify and change key mortgage criteria and affordability assessments to substantially improve existing propositions Manage all elements of product risk, including conduct, financial, operational, and regulatory risk Qualifications Our client is looking for an experienced Product Manager with a background in mortgages and an analytical mindset with strong report writing and presentation skills. In return there is a competitive salary package on offer and the chance to really enhance the product offering / capability of a highly customer focussed mortgage lender. The role is offered on a hybrid nature, you will be expected to be in the office on a weekly basis, likely a couple of days, with travel and accommodation expenses paid for those that do not live within commutable distance. If this is the type of change project that interests you then we would love to hear from you.
Finance Business Partner - Corporate Services
RM Education
Overview Would you like to help enrich the lives of learners around the world? At RM, we've been pioneers of education technology since 1973. We provide technology and resources to the education sector, supporting over 10 million students worldwide. We work with over 28,000 schools, nurseries, and education trusts in 115 countries to deliver customer-centric solutions that improve education outcomes. What we do helps learners at all stages of their lives, from preschool to higher education and professional qualification; we partner with schools, examination boards, central governments and other professional institutions to enrich the lives of learners. RM Group operates through three businesses: Technology (Managed Services, Software and Infrastructure for Schools), Assessment (Software and Services) and TTS (Educational Resources). Visit our website to find out more: The purpose of this role is to act as the bridge between finance and IT, reporting to our Operations Finance Director and working with the Head of IT. You will help the IT department to deliver its financial goals including setting budgets, forecasting and project reporting. The role requires collaboration with multiple departments (e.g. Finance, IT, HR, Procurement) so that you can deliver world-class financial insight while meeting tight deadlines. This role would be ideal for a newly or recently qualified accountant looking to take the next step on their Finance Business Partner career.
Jan 09, 2026
Full time
Overview Would you like to help enrich the lives of learners around the world? At RM, we've been pioneers of education technology since 1973. We provide technology and resources to the education sector, supporting over 10 million students worldwide. We work with over 28,000 schools, nurseries, and education trusts in 115 countries to deliver customer-centric solutions that improve education outcomes. What we do helps learners at all stages of their lives, from preschool to higher education and professional qualification; we partner with schools, examination boards, central governments and other professional institutions to enrich the lives of learners. RM Group operates through three businesses: Technology (Managed Services, Software and Infrastructure for Schools), Assessment (Software and Services) and TTS (Educational Resources). Visit our website to find out more: The purpose of this role is to act as the bridge between finance and IT, reporting to our Operations Finance Director and working with the Head of IT. You will help the IT department to deliver its financial goals including setting budgets, forecasting and project reporting. The role requires collaboration with multiple departments (e.g. Finance, IT, HR, Procurement) so that you can deliver world-class financial insight while meeting tight deadlines. This role would be ideal for a newly or recently qualified accountant looking to take the next step on their Finance Business Partner career.
Head of Compliance Advisory
InvestEngine Limited
About InvestEngine InvestEngine is everything the modern investor should need. Unbeatable value, market-leading automation, and built for easy, long-term investing. We've built a strong foundation, have over £2 billion invested, award-winning service, and a passionate team, now we're ready to scale. About the Role We're looking for a Head of Compliance Advisory to join our Compliance team. You'll be working on leading the InvestEngine's compliance advisory function - providing real-time regulatory guidance across teams and ensuring we innovate safely while meeting FCA expectations and strong customer outcomes. You'll also lead and develop a team of compliance advisors, setting clear standards for quality, consistency, and responsiveness. This role is ideal for someone who's pragmatic, customer centric, and confident using expert judgement, with the ability to translate regulatory requirements into clear, actionable guidance in a fast moving environment. You'll work closely with Product Managers, Operations leads, Marketing, Investments, Treasury, Legal, and senior stakeholders, and have the autonomy to shape advisory approaches end to end - from early stage change input and financial promotions oversight to training and compliance culture uplift. What You'll Do Lead the compliance advisory function, setting standards for quality, consistency, prioritisation, and delivery across the business Provide timely and actionable regulatory advice within agreed SLAs to enable compliant decision making at pace Advise Product, Operations, Marketing, Investments, and Treasury on regulatory risks across customer journeys, onboarding, suitability, and communications Guide complex complaint scenarios and escalation points, ensuring responses meet DISP and Consumer Duty expectations Partner with teams early in change initiatives to identify regulatory risks before build and reduce downstream remediation Develop and coach a team of compliance advisors, building capability and reinforcing a strong compliance culture What We're Looking For 8+ years of experience in fintech and regulated environments, with retail investor sector experience (e.g., investment platforms, wealth/investing products), and senior level compliance advisory responsibility Proven experience leading or managing a compliance advisory team, setting standards and direction Strong FCA regulatory interpretation skills, translating rules and guidance into evidence based advice Deep expertise in Consumer Duty, customer communications, and conduct risk - including DISP compliant complaints advisory Extensive experience overseeing financial promotions and influencer/finfluencer activity, aligned with FCA expectations, COBS, and internal policy Excellent communication and stakeholder management skills, with the ability to influence effectively across different levels of the organisation Strong delivery focus and prioritisation skills, managing workload and team capacity to consistently meet agreed SLAs and business priorities English fluency (C1 level and above) - we are a UK based company, and the role involves regular communication with the team Nice to Have Experience delivering practical, engaging compliance training for frontline teams Background in high growth start ups How We Work We're a lean, fast moving team that values clarity, ownership, and transparency. You'll have the freedom to experiment, the responsibility to follow through, and the backing of a team that values clear thinking and open dialogue. We believe in solving problems at the root, not just treating the symptoms. What We Offer Impact from day one You'll take on meaningful work from the start, tackling real challenges that drive the stability, efficiency, and growth of our business. Room to grow As we scale, you'll have opportunities to expand your responsibilities, influence how we work, and help shape our long term direction. Transparent and open culture We share decisions openly, keep communication channels clear, and encourage collaboration across every part of the business. Supportive, high calibre team Work alongside talented professionals who are experts in their fields - smart, driven, and generous with their knowledge. Remote first and flexible Work in the way that best suits you. We focus on results, not rigid hours, and trust you to manage your time effectively. Our Hiring Process Introductory call with our Talent team Experience deep dive interview with a focus on your competencies Stakeholder interview with Marketing and Product leadership to assess your commercial acumen and ability to partner effectively in a growth focused environment Gamified cognitive assessment to understand how you think and problem solve Senior leadership interview to explore alignment with our culture, values, and strategic direction
Jan 09, 2026
Full time
About InvestEngine InvestEngine is everything the modern investor should need. Unbeatable value, market-leading automation, and built for easy, long-term investing. We've built a strong foundation, have over £2 billion invested, award-winning service, and a passionate team, now we're ready to scale. About the Role We're looking for a Head of Compliance Advisory to join our Compliance team. You'll be working on leading the InvestEngine's compliance advisory function - providing real-time regulatory guidance across teams and ensuring we innovate safely while meeting FCA expectations and strong customer outcomes. You'll also lead and develop a team of compliance advisors, setting clear standards for quality, consistency, and responsiveness. This role is ideal for someone who's pragmatic, customer centric, and confident using expert judgement, with the ability to translate regulatory requirements into clear, actionable guidance in a fast moving environment. You'll work closely with Product Managers, Operations leads, Marketing, Investments, Treasury, Legal, and senior stakeholders, and have the autonomy to shape advisory approaches end to end - from early stage change input and financial promotions oversight to training and compliance culture uplift. What You'll Do Lead the compliance advisory function, setting standards for quality, consistency, prioritisation, and delivery across the business Provide timely and actionable regulatory advice within agreed SLAs to enable compliant decision making at pace Advise Product, Operations, Marketing, Investments, and Treasury on regulatory risks across customer journeys, onboarding, suitability, and communications Guide complex complaint scenarios and escalation points, ensuring responses meet DISP and Consumer Duty expectations Partner with teams early in change initiatives to identify regulatory risks before build and reduce downstream remediation Develop and coach a team of compliance advisors, building capability and reinforcing a strong compliance culture What We're Looking For 8+ years of experience in fintech and regulated environments, with retail investor sector experience (e.g., investment platforms, wealth/investing products), and senior level compliance advisory responsibility Proven experience leading or managing a compliance advisory team, setting standards and direction Strong FCA regulatory interpretation skills, translating rules and guidance into evidence based advice Deep expertise in Consumer Duty, customer communications, and conduct risk - including DISP compliant complaints advisory Extensive experience overseeing financial promotions and influencer/finfluencer activity, aligned with FCA expectations, COBS, and internal policy Excellent communication and stakeholder management skills, with the ability to influence effectively across different levels of the organisation Strong delivery focus and prioritisation skills, managing workload and team capacity to consistently meet agreed SLAs and business priorities English fluency (C1 level and above) - we are a UK based company, and the role involves regular communication with the team Nice to Have Experience delivering practical, engaging compliance training for frontline teams Background in high growth start ups How We Work We're a lean, fast moving team that values clarity, ownership, and transparency. You'll have the freedom to experiment, the responsibility to follow through, and the backing of a team that values clear thinking and open dialogue. We believe in solving problems at the root, not just treating the symptoms. What We Offer Impact from day one You'll take on meaningful work from the start, tackling real challenges that drive the stability, efficiency, and growth of our business. Room to grow As we scale, you'll have opportunities to expand your responsibilities, influence how we work, and help shape our long term direction. Transparent and open culture We share decisions openly, keep communication channels clear, and encourage collaboration across every part of the business. Supportive, high calibre team Work alongside talented professionals who are experts in their fields - smart, driven, and generous with their knowledge. Remote first and flexible Work in the way that best suits you. We focus on results, not rigid hours, and trust you to manage your time effectively. Our Hiring Process Introductory call with our Talent team Experience deep dive interview with a focus on your competencies Stakeholder interview with Marketing and Product leadership to assess your commercial acumen and ability to partner effectively in a growth focused environment Gamified cognitive assessment to understand how you think and problem solve Senior leadership interview to explore alignment with our culture, values, and strategic direction
Product Owner London
Bondsmith Savings Ltd. City, London
Bondsmith is a fast growing digital cash savings platform focused on helping customers make the most of their money by offering access to a wide range of savings products. We work with financial institutions like wealth managers, fintechs, banks, and advisors, providing them with tools to get better returns on cash, engage more effectively with clients, and simplify their operations. Our goal is to help savers get the most out of their cash. At Bondsmith, our core values are rapid and continuous improvement, delivering good customer outcomes, and taking end to end ownership. Our team is made up of experienced professionals who are passionate about delivering excellent service and finding new ways to solve challenges in financial services. Joining us means working in a fast-paced environment where you will be making an impact on the financial lives of thousands of savers. We're regulated by the Financial Conduct Authority in the UK. The Role As a Product Owner at Bondsmith, you'll be the bridge between business objectives and technical execution for our savings platform. You'll own the product backlog, translate high-level business goals into actionable requirements, and work closely with engineers, designers, and partners to deliver impactful features. Your work will ensure the platform continues to scale efficiently, delight users, and unlock new opportunities across our embedded finance ecosystem. Key Responsibilities Own and manage the product backlog -write detailed user stories, acceptance criteria, and technical requirements. Collaborate with engineering, design, operations, and compliance teams to deliver features on time and within scope. Translate complex financial and regulatory needs into clear, testable requirements. Support project planning and sprint execution to ensure smooth delivery cycles. Gather and prioritise feedback from internal and external stakeholders. Conduct market and user research to validate requirements and support product decisions. Work closely with the Head of Product to align backlog priorities with the product roadmap. Track progress, identify delivery risks, and maintain clear communication across teams. Requirements 3+ years of experience as a Product Owner, Business Analyst, or similar role. Strong understanding ofAPIs, banking infrastructure, or embedded finance. Excellent requirements writing, project management, and communication skills. Analytical mindset with a focus on delivering measurable impact. Familiarity with savings or wealth products is a plus. Experience using tools such as Jira, Notion, or equivalent for backlog and sprint management. Salary range Why Join Bondsmith? Bondsmith is a fintech success story in the making. We're a small, focused team delivering real value to major enterprise clients, and the demand for what we're building continues to grow. As an early joiner, you'll have the rare opportunity to make a meaningful impact, shape the future of our products, and grow alongside the company. If you're excited by high-growth environments and want your work to matter, Bondsmith is the place to be. Company Benefits Competitive salary Hybrid working (average of 3 days a week expected in office) Share scheme participation All the right equipment to make sure you're working at your best Deliveroo for working late in the office Create a Job Alert Interested in building your career at Bondsmith? Get future opportunities sent straight to your email. Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf
Jan 09, 2026
Full time
Bondsmith is a fast growing digital cash savings platform focused on helping customers make the most of their money by offering access to a wide range of savings products. We work with financial institutions like wealth managers, fintechs, banks, and advisors, providing them with tools to get better returns on cash, engage more effectively with clients, and simplify their operations. Our goal is to help savers get the most out of their cash. At Bondsmith, our core values are rapid and continuous improvement, delivering good customer outcomes, and taking end to end ownership. Our team is made up of experienced professionals who are passionate about delivering excellent service and finding new ways to solve challenges in financial services. Joining us means working in a fast-paced environment where you will be making an impact on the financial lives of thousands of savers. We're regulated by the Financial Conduct Authority in the UK. The Role As a Product Owner at Bondsmith, you'll be the bridge between business objectives and technical execution for our savings platform. You'll own the product backlog, translate high-level business goals into actionable requirements, and work closely with engineers, designers, and partners to deliver impactful features. Your work will ensure the platform continues to scale efficiently, delight users, and unlock new opportunities across our embedded finance ecosystem. Key Responsibilities Own and manage the product backlog -write detailed user stories, acceptance criteria, and technical requirements. Collaborate with engineering, design, operations, and compliance teams to deliver features on time and within scope. Translate complex financial and regulatory needs into clear, testable requirements. Support project planning and sprint execution to ensure smooth delivery cycles. Gather and prioritise feedback from internal and external stakeholders. Conduct market and user research to validate requirements and support product decisions. Work closely with the Head of Product to align backlog priorities with the product roadmap. Track progress, identify delivery risks, and maintain clear communication across teams. Requirements 3+ years of experience as a Product Owner, Business Analyst, or similar role. Strong understanding ofAPIs, banking infrastructure, or embedded finance. Excellent requirements writing, project management, and communication skills. Analytical mindset with a focus on delivering measurable impact. Familiarity with savings or wealth products is a plus. Experience using tools such as Jira, Notion, or equivalent for backlog and sprint management. Salary range Why Join Bondsmith? Bondsmith is a fintech success story in the making. We're a small, focused team delivering real value to major enterprise clients, and the demand for what we're building continues to grow. As an early joiner, you'll have the rare opportunity to make a meaningful impact, shape the future of our products, and grow alongside the company. If you're excited by high-growth environments and want your work to matter, Bondsmith is the place to be. Company Benefits Competitive salary Hybrid working (average of 3 days a week expected in office) Share scheme participation All the right equipment to make sure you're working at your best Deliveroo for working late in the office Create a Job Alert Interested in building your career at Bondsmith? Get future opportunities sent straight to your email. Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf
Head of Operational Admin
Cornerstone Horley, Surrey
Head of Operational Admin Horley - Personal Contract Full Time Hybrid - minimum 3 days in office Competitive pension scheme - Bonus Scheme - Private Medical Insurance - Enhanced maternity/paternity pay - Life assurance - Holiday Plus - Cycle2work Scheme & more REQ5386 We deliver safety, warmth, and comfort to homes and businesses. Every role, whether in the office or on the front line, plays a key part in this mission. Here's how you will contribute The Head of Operational Administration is a critical leadership role within SGN, accountable for shaping and delivering the strategic vision for administrative operations across Connections and Replacement, whilst having responsibility for Streetworks and liabilities across all workstreams (including Emergency & Repair). This position will lead a large, complex function of approximately 50 professionals, ensure operational excellence, regulatory and legislative compliance, and financial stewardship while driving innovation and transformation. The role demands a visionary leader who can embed technology solutions, optimise processes, and deliver measurable improvements in efficiency, cost control, and customer experience. Acting as a key member of the Operational Support function within the COO directorate, the Head of Operational Admin will influence cross-functional priorities, champion continuous improvement, and ensure SGN meets its safety obligations, regulatory and legislative commitments, and customer satisfaction targets. What you will need Degree level qualification is desirable, with strong experience in process improvement across large infrastructure organisations. >Proven experience in a senior leadership role within a complex, regulated environment. Exceptional strategic thinking and ability to translate vision into actionable plans. Strong financial acumen with experience managing multi-million-pound budgets. Advanced stakeholder engagement and influencing skills at executive and external levels. Deep understanding of regulatory frameworks, compliance requirements, and operational processes. Track record of leading through change and driving cultural transformation. Knowledge of operational areas including Connections, Repex, Streetworks, and reinstatement (desirable). Not sure you meet every requirement? Research shows some people - particularly women and those from underrepresented backgrounds - may hesitate to apply unless they meet every criterion. At SGN, we value diverse backgrounds, experiences and perspectives. If this role interests you but you're not sure you tick every box, we'd still love to hear from you. You might be just who we're looking for - now or in the future. Why SGN? SGN is a leader in pioneering research and development toward a net zero energy system. Our cutting edge technologies and innovative thinking are driving change in the gas industry, all while keeping people safe and warm. About us Benefits Diversity and inclusion If you require any accommodations or support during the application process, reach out to us. We're here to help ensure an inclusive and accessible experience for everyone.
Jan 09, 2026
Full time
Head of Operational Admin Horley - Personal Contract Full Time Hybrid - minimum 3 days in office Competitive pension scheme - Bonus Scheme - Private Medical Insurance - Enhanced maternity/paternity pay - Life assurance - Holiday Plus - Cycle2work Scheme & more REQ5386 We deliver safety, warmth, and comfort to homes and businesses. Every role, whether in the office or on the front line, plays a key part in this mission. Here's how you will contribute The Head of Operational Administration is a critical leadership role within SGN, accountable for shaping and delivering the strategic vision for administrative operations across Connections and Replacement, whilst having responsibility for Streetworks and liabilities across all workstreams (including Emergency & Repair). This position will lead a large, complex function of approximately 50 professionals, ensure operational excellence, regulatory and legislative compliance, and financial stewardship while driving innovation and transformation. The role demands a visionary leader who can embed technology solutions, optimise processes, and deliver measurable improvements in efficiency, cost control, and customer experience. Acting as a key member of the Operational Support function within the COO directorate, the Head of Operational Admin will influence cross-functional priorities, champion continuous improvement, and ensure SGN meets its safety obligations, regulatory and legislative commitments, and customer satisfaction targets. What you will need Degree level qualification is desirable, with strong experience in process improvement across large infrastructure organisations. >Proven experience in a senior leadership role within a complex, regulated environment. Exceptional strategic thinking and ability to translate vision into actionable plans. Strong financial acumen with experience managing multi-million-pound budgets. Advanced stakeholder engagement and influencing skills at executive and external levels. Deep understanding of regulatory frameworks, compliance requirements, and operational processes. Track record of leading through change and driving cultural transformation. Knowledge of operational areas including Connections, Repex, Streetworks, and reinstatement (desirable). Not sure you meet every requirement? Research shows some people - particularly women and those from underrepresented backgrounds - may hesitate to apply unless they meet every criterion. At SGN, we value diverse backgrounds, experiences and perspectives. If this role interests you but you're not sure you tick every box, we'd still love to hear from you. You might be just who we're looking for - now or in the future. Why SGN? SGN is a leader in pioneering research and development toward a net zero energy system. Our cutting edge technologies and innovative thinking are driving change in the gas industry, all while keeping people safe and warm. About us Benefits Diversity and inclusion If you require any accommodations or support during the application process, reach out to us. We're here to help ensure an inclusive and accessible experience for everyone.

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