5 jobs found

Axis CLC, is a trusted property services specialist delivering responsive repairs, planned works, refurbishments and voids services. We employ more than 1,500 people and support over 250 clients across London and the Southeast. Backed by over 110 years of combined experience across the Axis CLC group, we help keep residents safe, properties well maintained and clients fully compliant. Becoming an apprentice at Axis CLC is an excellent opportunity to gain practical experience and training. You will work alongside experienced colleagues, whilst learning on the job. You will be expected to attend school/college once a week as part of your apprenticeship. Upon successful completion of your apprenticeship, you could be offered a permanent position. To work with the Apprentice team learning the skills and gaining experience of Business Administration whilst studying towards completion of the Level 3 Apprenticeship. What You'll Deliver Provide customer service to residents and customers. Arrange appointments for residents with trades people in a cost effective and organised manner. Dealing with queries from residents and changing appointments. Rescheduling appointments using our planning tools. Logging current jobs onto our job management system/database. Updating and changing information as the job changes. Ordering equipment needed for the job. Work as an integral team member with other apprentices, Axis operatives, clients, customers, and tenants. Keeping all activity logged and up to date in an accurate manner. Liaising with staff at customer sites keeping them up to date with progress information. Follow the company's policies and procedures at all times. Cooperate with colleagues from other departments in a timely manner if and when necessary. Provide information to your Line Manager in a timely manner when requested to do so. Follow and support policies, procedures, initiatives, and work instructions related to sustainability improvement and environmental compliance. Ensure college course attendance is 100% and college absence communicated to your Line Manager and Apprentice Co-ordinator every time you fail to attend college. Communicate any absence from work as per your contractual terms and conditions. Communicate college requirements for completion of the Level 3 apprenticeship portfolio work with Axis Mentor, Apprentice Co-ordinator, and Line Manager. Pass all college exams and projects in each year of college to ensure continued progression in your apprenticeship. About you GCSE 4 & above (A-C) in Maths & English or equivalent Good communication Presentable Positive attitude to work Attention to detail What We Offer Salary of £8 per hour plus benefits including: Pension scheme and life assurance Travel Expense Coverage: Enabling all apprentices to travel to/from college and/or apprentice/work-related events. 25 days' holiday + bank holidays Access to Perkbox (discounts, perks & wellbeing offers) 1 paid volunteer day Access to Learning and development opportunities: These include financial wellbeing, technical skills and coaching. Why Axis CLC? Joining Axis CLC means being part of a national organisation that delivers essential services across housing, education, healthcare, defence and commercial property. You'll be joining a team that values reliability, quality and social impact, offering long-term stability, meaningful work and genuine opportunities to grow and progress in your career. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.

Job Title: Property Manager (Fixed Term Contract) Contract: Full Time, 3-month fixed term (with potential extension) Location: Leicester (Hybrid working) DBS Check: Basic Working Pattern Office-based: 2 days per week (Leicester office) Home working: 2/3 days per week Role Overview Our client, a well established social housing provider, is seeking an experienced Property Manager to join them on a 3 month fixed term contract, with strong potential for extension. This role is vital in ensuring continuity of service delivery during a period of organisational change and team restructuring. If you are an operationally focused property professional with strong leadership skills and a background in social housing, this is an excellent opportunity to step into a high impact interim role. Key Responsibilities Line management of a team of 5 staff (1 Administrator and 4 Surveyors) Provide clear direction, support, and performance management to the team Oversee responsive repairs and voids management, ensuring works are delivered on time and within budget Ensure emergency repairs are prioritised and completed within required timescales Monitor performance and quality of repairs across dispersed stock Manage and monitor contractor performance against KPIs and SLAs Address performance issues and ensure value for money Maintain strong working relationships with external contractors Embed and oversee compliance with the Housing Health and Safety Rating System (HHSRS) Ensure service delivery aligns with Awaab's Law, particularly around damp, mould, and hazard response times Support property-related compliance within tenancy and leasehold arrangements Manage property-related issues linked to tenancies and leaseholds Provide advice and resolution on complex property and leasehold matters Essential Skills & Experience Proven experience in property management within social housing Strong knowledge of responsive repairs, voids, and contractor management Experience managing and motivating multi-disciplinary teams Working knowledge of HHSRS and current housing compliance standards Understanding of Awaab's Law and its operational impact Ability to manage dispersed housing stock and site-based work Strong organisational, communication, and decision-making skills Desirable Experience working in interim or fixed-term roles Knowledge of housing regulation and best practice in property services

Job Title: Administrator Contract Type: Permanent Salary:£28,155.84 per annum Working Hours: 37.5 hours per week Working Pattern:Monday to Friday Location:Lewisham If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don'tmeet all the essential criteria on the job description. The difference you will make as an Administrator The Administrator is responsible for assisting in the delivery of the administration service across a variety of supported and sheltered schemes and for providing administration assistance within a client focused environment. About you We are looking for someone with: Experience of working with administration and financial systems. To demonstrate IT Skills to include a basic proficiency in Microsoft Office including Word and Excel as well as a willingness to learn specific IT systems used within Care and Support; and complete relevant IT training where required. Why Riverside? (One Housing is a part of Riverside) At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you'll enjoy: Flexible working options available Investment in your learning, personal development and technology A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Applications may close before the deadline, so please apply early to be considered. Role File Job Purpose The Administrator is responsible for assisting in the delivery of the administration service across a variety of supported and sheltered schemes and for providing administration assistance within a client focused environment. Accountabilities or "What You Have to Do" Carry out day to day office administrative functions to ensure that all records and files are maintained and held securely and that the confidentiality of information is upheld. Assisting with the procurement and management of service contracts. Assisting the delivery of an effective and consistent administration system across the cluster. Ensuring culture and diversity issues have been considered across the client group and to tackle any forms of discrimination, adhering to equality and diversity procedures. Collating and submitting information returns, including funding, health and safety and performance returns. Promote and encourage a high level of client involvement, consultation and communication. Ordering and monitoring office supplies and equipment. Maintaining all financial administration systems, including rent accounts, invoices, petty cash and banking. Collating internal financial monitoring reports as and when required. Providing personal administration support where appropriate. Ensuring appropriate recording and IT systems are in place. Working in line with health and safety requirements to ensure the overall safety and security of the scheme. Attend various meetings to provide a minute taking function. To understand your role in the organisation and to be accountable for your contribution to maximise profitability. To understand how your job contributes to the overall purpose of the organisation and be accountable for delivering it in the most efficient way. To understand that your efforts will be client led and be accountable for positive and tangible outcomes. To understand that Riverside is a nationally focused organisation and to be accountable for adhering to the agreed corporate policies and procedures. Working within a multi-disciplinary team of housing and support staff. Assisting in meeting key performance indicators, such as voids and arrears targets. Supporting and promoting the highest level of tenant consultation, communication and partnership in all aspects of service delivery. Active involvement in team meetings and attending regular supervisions. Working in line with company policies and procedures and the requirements of funders and stakeholders to ensure effective service delivery. Attending appropriate training and development opportunities as required. Proficient in the use of IT packages including word processing, spreadsheets, internet based systems and email. Occasional travel across schemes in the cluster. To provide a high quality, customer-orientated service championing Constantly review work outputs, setting improvement targets and appraising individual performance Participate in the work of the Divisional team, encouraging innovation Undertake personal development and training as necessary to keep up to date with legal, political, financial and other developments in the fields of housing and customer service To ensure compliance with Riverside's Equality and Diversity policy, in respect of employment and service delivery. Ensure that all data is compliant with legislation and policies relating to data quality To actively promote Riverside locally. Any other relevant duties as required by the designated manager. To ensure compliance with Riverside's safeguarding policies and procedures in every aspect of service delivery. Knowledge, Skills and Experience Experience of working with administration and financial systems. To demonstrate IT Skills to include a basic proficiency in Microsoft Office including Word and Excel as well as a willingness to learn specific IT systems used within Care and Support; and complete relevant IT training where required. About Us Riverside is one of the UK's leading not-for-profit social housing and regeneration organisations, owning or managing around 75,000 homes from Irvine to Kent. We are a leading provider of supported housing services, particularly for those affected by homelessness, and our track record of transforming lives and revitalising neighbourhoods dates back over 90 years. We have plans to build over 15,000 affordable homes over the next decade.