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Our client is seeking an experienced Growth Marketing Manager to join their dynamic team and play a pivotal role in developing and delivering strategic, data-driven marketing campaigns that build brand awareness, drive customer acquisition, and strengthen market positioning. This role requires a highly organised, commercially minded professional who can work collaboratively across functions - including marketing, product, sales, content, account management, and customer experience - to deliver measurable business results. Our client requires a highly motivated, energetic candidate with the ability to thoroughly research and own the paid digital components of the role, supported by strong foundational Google expertise. Key Responsibilities as Growth Marketing Manager: Develop and execute integrated marketing campaigns Collaborate cross-functionally with internal stakeholders Establish clear performance metrics, continuously monitor outcomes, and optimise campaigns based on data insights to maximise effectiveness and return on investment Manage the full campaign lifecycle Oversee campaign budgets and forecasting performance Utilise data and analytics to inform audience segmentation, targeting strategies, and message development Lead, coach, and mentor a Campaign Executive Champion innovation, incorporating automation, AI, and emerging technologies to enhance campaign impact and efficiency Safeguard brand integrity across all marketing communications, maintaining consistency in tone Support PR and communications activities Manage customer journey mapping, ensuring seamless omnichannel experiences and alignment with the organisation's strategic objectives The person: Demonstrable experience in campaign or demand generation marketing, ideally within a SaaS, technology, or B2B environment Proven ability to plan, implement, and optimise multi-channel marketing campaigns with measurable outcomes Strong copywriting and communication skills Highly analytical and data-driven Proficiency in marketing automation and analytics platforms, such as Pardot, Salesforce, Google Analytics, and WordPress (desirable) Strong budget management and commercial acumen, with experience delivering campaigns against defined KPIs Excellent project management and organisational skills, with meticulous attention to detail Collaborative, proactive, and adaptable, Staff management experience Benefits and Rewards: Flexible working arrangements, including the option to work from home 29 days of annual leave, plus access to Perkbox benefits and wellbeing initiatives Three annual charity days to support community engagement Discretionary annual bonus aligned with individual and company performance Life insurance provided following completion of probation A professional and collaborative environment that values innovation, excellence, and career development

You will ensure the organisation runs efficiently day-to-day while also driving longer term improvements that support CFLM s strategic goals - including achieving annual surpluses and meeting ambitious income targets. As the operational lead, you will work closely with colleagues across all departments and manage key relationships with external providers in HR, IT, and facilities. You will also play a central role in governance processes and provide high quality administrative support to the CEO and Deputy CEO. Projects you will lead on include completing UKCF Quality Assurance and implementing the UKCF CRM (Salesforce) system.

The Senior Funding Operations Officer is a key role in the Finance and Funding Operations team, that provides operational and financial support across the organisation. The role is responsible for: Grant and contract management activities, ensuring all grants and contracts are progressed appropriately and systems are kept up to date Liaising with teams, both inside the organisation and externally, to ensure the smooth running of grant processes Managing complex operational administrative issues Assuming joint responsibility with the rest of the Finance and Operations team for: maintaining the accuracy and integrity of the grants management system; preventing fraud; providing cover for absent colleagues when required; and performing any other tasks as may reasonably be required for the team to operate effectively. Key Responsibilities Grants management (for Impact on Urban Health, NHS Charities and Special fund grants) Managing the process of ensuring ongoing grant requirements (such as reports and milestones) are met, including producing monthly reports of outstanding requirements, supporting Funding Operations Officers with requesting conditions/reports and following up on these requests when not received, and liaising with internal grant managers regarding persistent issues. Managing the post-award workflow for grants, including production of grant documentation and working with grant managers to establish payment and reporting schedules and updating grant management systems. Carrying out due diligence checks on grant applicants. Producing and actioning reports to ensure that grant records are accurate and properly reflect the stage each grant has reached, in particular, ensuring grants are closed appropriately and any outstanding funds are written back to enable further grant funding. Provide assistance to the Funding Operations Officers with queries regarding post-award processes. Support grant managers with the monitoring of complex grants and portfolios, ensuring compliance with terms and conditions. Ensuring clear audit trail of approval of awards and conditions to ensure efficient execution of grant agreements and payment of grant instalments. Reviewing investment papers for Impact on Urban Health projects Processing of all charitable spend ensuring compliance with grant agreements Contract management Carrying out due diligence checks on new contractors. Maintaining appropriate records in relation to service contracts, including adding and updating contract records on internal systems. Processing of all charitable spend ensuring compliance with signed contracts Special purpose fund management Supporting communications with fund holders, including writing and distributing newsletters, and drafting key messages as required. Providing assistance to Funding Operations Officers with complex queries and management of spending commitments and related invoices. Managing queries from Guy's and St Thomas' NHS Foundation Trust Finance staff and fundholders in relation to invoice payments. Authorisation of Special Purpose Fund expense claims and invoices in absence of Funding Operations Manager. General Providing cover for the Funding Operations Manager, as appropriate. Deputising for the Funding Operations Manager at Executive Investment Committee meetings to contribute to the Funding Operations perspective on discussions about grant applications, due diligences and awards. Assist with the development of Salesforce, new or improved processes, and new ways of working through user testing and development of guidance. Ensure grants and contract records are accurately maintained. Creating and maintaining reports to support effective management of grants and contracts Provide absence cover for other Funding Operations team members as agreed from time-to-time. Support induction of new colleagues across the Foundation, and development and dissemination of guidance. Liaising with Guy's & St Thomas' NHS Foundation Trust finance staff to ensure all charitable payments for the Trust are made in an accurate and timely way and provide regular updates and reports regarding payments due and invoices received. The post holder will be working in a developing environment and will therefore be expected to undertake other appropriate duties as required for the effective operation of the Foundation. Role responsibilities are not exhaustive, and you would be reasonably expected to take on wider tasks that are commensurate with the level of your role. Skills, abilities, and attributes : Self-starter who is adaptable, works with integrity, and exhibits the Foundation's enterprising, collaborative, inclusive and delivery-minded cultural and behavioural values. Willing to learn and develop new skills, and help to develop the knowledge and skills of peers. Committed to the principle of continuous improvement, with careful attention to detail and due process. Committed to delivering consistent and high-quality customer service to both internal and external stakeholders. Good interpersonal skills and able to effectively liaise with both internal and external communities. Confident in communicating well, both in writing and verbally, and exhibits listening and influencing skills. Problem solving skills, able to use initiative and actively seeks pragmatic solutions. Good planning and organisational skills, able to work to multiple prioritised tasks, targets and deadlines, with careful attention to detail. Team player, with an ability to support effective working relationships. A self-sufficient individual, who enjoys the challenge of working with multiple stakeholders and complex systems Knowledge, experience, and qualifications: Familiarity with grant making and grant management processes. Familiarity with financial concepts around invoicing and grant payments. Able to communicate effectively with others, both verbally and in writing, especially when explaining process. Computer literacy. Experience of grants administration. Experience in financial reconciliations Regular use of database/CRM systems, finance systems and grants management systems. Experience using the Microsoft Office suite. Desirable Familiarity with Salesforce or other grant management systems. Some familiarity with health/social care/voluntary sector technical language and organisations. Understanding of contract and supplier management. Experience working within the charity sector. Report development and data analysis skills

Join our team at the Guardian and be a part of a diverse and inclusive global organisation that delivers fearless, investigative journalism, and holds power to account. Our team of award-winning journalists, cutting-edge commercial professionals, and industry-leading digital experts are committed to making a difference and represent a wide range of backgrounds and perspectives. We offer a challenging and exciting environment for career development, with a focus on training, growth and fostering an inclusive culture. We're looking for an Engineering Manager to work on our Supporter Revenue stream within the Product & Engineering department. The Supporter Revenue stream currently comprises 3 teams whose responsibilities align to guide readers through the Supporter lifecycle: from being encouraged to support whilst reading our journalism, to picking the best product for their needs from our portfolio, to providing their payment details, onboarding and transacting successfully, before experiencing an enriched digital experience or receiving their newspaper posted through the door a few weeks later. Supporting those 3 teams is a Platform team that ensures the billing, payments, customer service and data processes run smoothly and efficiently. The tech stack comprises TypeScript, Scala and React-based web apps, hosted within AWS and Salesforce ServiceCloud infrastructure, to principally orchestrate between the APIs of Zuora, Stripe, GoCardless, PayPal, Braze, BigQuery and mParticle SaaS platforms. We work collaboratively with designers, user experience architects, and other developers in the team. The majority of our code is openly available on GitHub, and some of our projects are widely used throughout the Open Source community. About the Role Support a group of developers with their technical and personal development, providing regular feedback and guidance. Coach developers on areas for development, celebrating achievements and recognising their strengths. Use your knowledge and expertise as an experienced developer to provide hands-on support to the team. Effectively communicate your team's goals and vision. Ensure effective collaboration with stakeholders. Ensure your team balances product delivery and technical maintenance, prioritising your team's workload to ensure effectiveness. Work with engineering managers across P&E to evolve our development, recruitment and mentoring practices. About You: Demonstrated experience managing a team of developers/engineers with experience gained in marketing, finance or customer services Extensive experience as a developer with a variety of experience across domains and technologies, including Typescript, Scala and React. Experience with AWS and Salesforce ServiceCloud as well as SaaS platforms such as Zuora, Stripe, GoCardless, PayPal, Braze, BigQuery and mParticle SaaS platforms. Strong stakeholder management skills, role modelling collaboration and knowledge sharing Experience coaching developers and providing guidance and feedback Able to balance product delivery and technical maintenance and prioritise work to ensure effectiveness. We actively encourage applications from candidates who are Black, Asian or minority-ethnic (BAME), or from other groups traditionally underrepresented in the UK media. We strive for transparency in remuneration. The salary for new Engineering Managers at the Guardian is £101,000 per annum. The majority of Guardian staff in the UK are based in the Kings Place office for three days a week, as we believe we are at our best when most staff work from the office together, most of the time. However there is a recognition that not all software development roles require such a regular presence in the office, and so there are different expectations per role: Engineering Managers and Head of Engineering (including this role): 3 days per week in the office All Software Developers/Engineers: 1 day per week in the office If you want to come in a lot more than that, that's great too. We value and respect all differences (seen and unseen) in all people. We aspire to have inclusive working experiences and an environment that reflects the audience we serve, where our people have equal access to career development opportunities, their voices are heard and can contribute to our future. We actively encourage applications from people of all backgrounds. Many of our staff work flexibly and we will consider all requests for flexible working arrangements. How to Apply To apply, please upload your latest CV and a cover letter which outlines why you'd love to take on this role, and why you're a great match for what we're looking for. We appreciate the time taken to prepare each application we receive. We do not use AI-assisted technology to review applications; every application is reviewed by a member of our recruitment team. The closing date for applications is Thursday 15th January 2026. All roles at the Guardian are open for everybody to apply. It is important to us that you feel supported and comfortable throughout your recruitment process, in order to perform your best. Please let us know if there are any changes we could make to help your application, this includes providing documents in accessible formats or personalising the process to better support your needs. Please contact Anna Vipers on to discuss further so we can work with you to support you through your application. Benefits at the Guardian You'll have 30 days of annual leave per year (plus bank holidays) with the option to purchase an additional 5 days. Our pension scheme is generous; if you contribute 5% then we will contribute 8-12% (depending on your age). We believe in giving back, which is why employees are given 2 volunteering days annually and the option of payroll giving. Season ticket loans are also available. You are entitled to private healthcare, life cover, income protection, and eye tests. You can also opt in to dental insurance. We have enhanced maternity, paternity, adoption and shared parental leave policies in place. We also support our employees by offering an IVF, menopause, baby loss, and trans equality policy. Culture and Wellbeing We want everyone to feel like they belong at the Guardian and we champion diversity of thought. Our various employee forums provide a platform to use their voice to foster an inclusive workplace. We became the first major media organisation to achieve B Corp status. We offer tools to help you prioritise your wellbeing including access to our employee benefits platform which provides tailored support for health and wellbeing. In addition, we also offer free yoga and pilates classes. These run alongside our corporate gym membership and cycle to work scheme. Our canteen has views overlooking the Regents Canal and caters for breakfast, lunch and dinner. Learning and Development We encourage personal and professional growth. Employees have access to a broad range of tools and solutions, and we are happy to support the pursuit of professional qualifications through vocational courses and apprenticeships.

The Salesforce and Systems Manager will play a key role in the Programmes team ensuring that our systems and processes run smoothly, that data is accurate and well maintained, and that we continue to innovate through our use of data systems to improve delivery and working across the wider Trust. You will lead the usage and development of our Customer Relationship Management (CRM) platform, Salesforce, for the delivery and evaluation of our programmes. You will be responsible for overseeing the building and management of application and evaluation forms ensuring that internal and external colleagues views have been considered. Whilst this role sits within the programmes directorate, you will lead on Salesforce for the Trust as a whole and collaborate with other teams to ensure optimal running of the platform. You will manage a number of external relationships, including our external Salesforce partners, application site partners and other digital and data partners to ensure that work is well managed, delivered on time and on budget. You will work closely with the Senior Impact and Evaluation Manager to ensure data on applications, evaluations, and long-term destinations is of high quality and securely held. The role will report to the Senior Impact and Evaluation Manager, and work alongside, and with support from, the Data and Evaluation Officer. Main duties Act as the Trust s in-house Salesforce lead, keeping up to date with sector updates (including Artificial Intelligence), training staff members in how best to use Salesforce Lead on the management and integration between Salesforce and the Trust s other data collection platforms including Form Assembly, Sutton Trust Online, Campaign Monitor, and Zoom Work cross-Trust to identify potential Salesforce process improvements or system changes that will deliver efficiencies, prioritising these and overseeing their build and deployment Manage relationships with external stakeholders including web developers and Salesforce/Form Assembly representatives Manage the build and development of programme application sites with input from programme leads Responsibility for quality of data coming into and held in Salesforce, complying with GDPR requirements Manage the design, building, and dissemination of evaluation forms and ensure high rates of completion Manage the two-way sharing of application and engagement data with universities and delivery partners Support the communication of data and insights in Salesforce through the creation of dashboards and reports Prepare data for annual HEAT submissions Support the Senior Impact and Evaluation Manager with data and analysis when required Other duties as necessary from time to time Person Specification We welcome applications from individuals who the following: Skills: High degree of initiative and the ability to take responsibility and prioritise own workload Strong problem solving and analytical abilities Organised, independent and able to work to deadlines Ability to think strategically Excellent attention to detail Demonstrates a willingness to learn Excellent verbal and written communication Experience Experience as a Salesforce administrator, particularly in the non-profit sector Understanding of UK GDPR principles and compliance Proficiency in Microsoft Excel and the Office suite Knowledge of project management, including experience leading projects with both internal and external stakeholders, and analysing user needs Experience in/knowledge of the following areas will help you to stand out, but is not required, and training will be provided for the right candidate: Knowledge and experience of the higher education, education, and/or non-profit sectors Familiarity with platforms such as Form Assembly, and the Higher Education Access Tracker Holding a Salesforce Administrator Certificate Project management training We are also looking for an individual who: Is sympathetic to the aims of the Trust and its mission to address educational disadvantage; Has first-class interpersonal skills - a natural ambassador able to represent the Sutton Trust in a range of settings Is eligible to work in the UK (see here for information about right to work) Terms of Appointment Contract: Full-time, Permanent Salary: £42,025-£45,000 per annum Working location: Minimum of 2 office days per week Office location: The Sutton Trust, 9th Floor, Millbank Tower, 21-24 Millbank, London, SW1P 4QP. Our home working policy gives staff the option to work from home for up to 60% of the time, with approval from their line managers Hours: The standard working hours are 9am to 5pm, Monday to Friday and may also be required to attend events / meetings outside of their normal working hours during weekday evenings and occasionally at weekends DBS check will be required Interviews Applications should reach us by 23:59, Wednesday 28th January, with first round interviews held over Zoom on Wednesday, 11th February, and second round interviews held at our London offices on Wednesday, 18th February. Safeguarding statement The Sutton Trust believes that a child, young person or vulnerable adult should never experience abuse of any kind. We all have a responsibility to promote the welfare of all children and young people and to keep them safe. Therefore all posts undergo a safer recruitment process, including but not limited to, disclosure of criminal records where necessary and eligibility to work in the UK. We have procedures in place to promote safeguarding and a safe culture at the Trust. Contextual recruitment The Trust is committed to ensuring equality of opportunity and that all applicants receive equal consideration for employment. We strongly encourage individuals from all backgrounds, including those underrepresented at present at the Trust, to apply for this role. As such we particularly welcome applications from people with disabilities, Black, Asian or Minority Ethnic backgrounds, LGBTQ+ and from different socio-economic and educational backgrounds. We are committed to being an inclusive and welcoming place to work and know that greater diversity will lead to even greater results for the young people we support. We are committed to providing reasonable adjustments for disabled candidates throughout our recruitment process and during employment. We also operate contextual recruitment at the Sutton Trust. Our application process gives you the option to include information about your background, such as whether you were eligible for free school meals, whether your parents went to university, or whether you attended a state school. For more examples and information on contextual recruitment, please see our website.

PCS is seeking a motivated and experienced individual to join our Member Response team as Team Leader. This is an exciting opportunity to play a key role in supporting the growth and success of the union by leading a dynamic team handling queries and calls. This post is based in PCS Birmingham with hybrid working arrangements. This role offers the chance to make a meaningful impact in our union. Salary and Location Band 3, Regional Spine points 37-33 Starting salary: £39,403 p.a. rising to £43,715 p.a. in annual increments PCS Birmingham Successful candidates for the Member Response Team Leader will be able to demonstrate: Experience leading teams or supervising staff Working in a customer-focused organisation or service A strong understanding of GDPR Experience using CRM platforms such as Salesforce The main duties of the Member Response Team Leader role include: Managing a team of Member Response Team Administrators Day-to-day operations of the team Ensuring workflows are managed efficiently and service level agreements are consistently met With an ability to foster a positive and collaborative working environment both remotely and in person, the Member Response Team Leader will be expected to provide clear direction, conduct appraisals, and support the professional development of their team. Strong leadership skills, a proactive approach to problem-solving, and the ability to motivate and engage staff are essential. The role of Member Response Team Leader offers hybrid working with flexibility to work from home outside of peak periods. Due to key operational and democratic activities, the Member Response Team Leader will be required to attend the office daily from February to April each year and additional periods throughout the year. Outside of this period, hybrid flexibility will apply in line with team needs and organisational policy. Closing date: at 12 midday on Thursday 22 January 2026 Interviews will be in person: Thursday 5 February 2026 About PCS PCS is the Public and Commercial Services Union, representing many thousands of members working in the civil service and related areas. Employer Benefits You will have access to a generous package of staff benefits including flexible working (including hybrid working) childcare and family support generous maternity/paternity leave 32 days leave and Christmas closure pension scheme employee assistance programme Learning and Development The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development. PCS Recruiting Process We use CVMinder to manage all recruitment activities. It helps us to maintain our commitment to equality and diversity by ensuring that we are fair and compliant with our recruiting practices. Applications must be received by the closing date and time specified. Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date. CVs will not be accepted. Please see the job description/person specification and follow the application process. PCS is working towards equal opportunities and is positive about disabled people. All posts can be considered on a full-time, part-time or job share basis. Please view our guidance for applicants. JOB DESCRIPTION: MEMBER RESPONSE TEAM LEADER Ref: 0226 Grade: Band 3, Birmingham Salary: Spine points 37- 33 Starting salary £39,403 p.a. rising to £43,715 p.a. Location: PCS Birmingham Purpose of the job: To assist in maximising the potential for union growth, development and success through managing, co-ordinating and supporting the work of the Member Response Team, in line with PCS policy and our ethos as an organising union. Responsible to: Member Response Team Manager Responsible for: Member Response Administrators Contacts External: PCS Union Representatives, Members, Government Departments, Employees of other trade unions, Suppliers, TUC, Employers, legal and other professional advisors, other external contacts Internal: PCS staff and officials, Bargaining Units, Membership and Balloting, and other internal departments Main duties and responsibilities 1. People Management Day-to-day management of staff and workflow Manage work allocation, future planning and support for team/line manager Through the appraisal system, identify training and development needs, train or organise training for staff Undertake induction programmes, 1 to 1s and appraisals with staff as appropriate Apply the staff conduct policies e.g. discipline, grievance, capability, dignity at work and IT security policies as and when required Check work standards and maintain consistent quality of delegated tasks Proactively promote diversity including equality in line with the wider PCS approach Continuously improve effectiveness and efficiency of the administrative team Ensure health, safety and welfare of team members 2. Systems Management Develop and make best use of relevant systems e.g. office, IT, finance, etc. Attend relevant training and ensure staff are appropriately trained on system changes and developments Regularly reviewing existing systems, and ensure consistency and organisational best practice is followed Equality-proof and check that the design and operation of any new systems are in line with wider PCS policy, e.g. health and safety, and IT security policies, and make recommendations to senior officers as appropriate where new systems are designed that could be applicable to the wider union Implement an ongoing development and monitoring process for systems including managing resources, gathering, monitoring, collating and reconciling information, checking allocations, preparing reports, highlighting budget over and under spends Set up statistical systems to produce reports and analyse information i.e. membership reports, personal cases management system, equality statistics Organise and allocate work, deal with queries and correspondence, research information, produce briefs, documents and responses Ensure the membership system e.g. Salesforce is used to maintain up-to-date data Contract management work including scoping suppliers, drawing up tendering documents and recommendations, provide reports to bodies and committees 3. Team Working Proactively promote team working Initiate, organise, lead and participate in team meetings as appropriate Maintain high levels of confidentiality of sensitive issues at all times Provide assistance to team members 4. Office Coordination / Project Management Plan ahead and prioritise the teams work Share best practice with colleagues across the organisation Manage the physical work environment e.g. undertake risk assessments, coordinate office resources, review office layout in line with facilities systems, work with department head / SNO to deploy non-staff resources (e.g. office furniture and equipment) in the most effective manner Prepare for, attend and record meetings and events and take follow up action Liaise with senior officials both within PCS and external organisations e.g. trade unions, government departments and agencies Handle projects as directed by the line manager Deal with complex queries, issues, arising from staff or via correspondence from members Draft complex correspondence, briefs, reports as appropriate 5. Meeting, Conference, Election, Ballot, Events Arrangements Organise, co-ordinate and supervise arrangements for meetings, elections, conferences, seminars and other external and internal events Develop appropriate systems and support for events, conferences, elections, meetings, ballots, etc. e.g. ensuring computer and internet services are available, determine schedule for printing materials, and encourage participation Agree and manage timetables, processes and procedures Attend and contribute to events as appropriate Ensure compliance with rules and legal requirements, including equality issues, seeking guidance where appropriate 6. Union Organising and Campaigning (where appropriate) Co-ordinate and assist in the delivery of union organising activity at PCS members workplaces in support of and alongside the relevant PCS Officers Prepare, plan, and co-ordinate team(s) support for scheduled union organising and campaigning activity Maintain direct contact with PCS members within their workplace(s)/branches as required Co-ordinate and delegate union organising and campaigning support work/activity to direct staff team as required 7. General At all times implement and promote the PCSs Equal Opportunities Policy adhering to the PCS Values Take due and reasonable care of self and others in respect of Health & Safety at Work Participate in appraisal, training and development systems In all work activities . click apply for full job details

PROGRAMME ADMINISTRATOR, HEALTH SYSTEMS ENGAGEMENT Salary: £32,000 - £35,000 per annum Reports to: Lindsay Hough, Senior Manager, Health Systems Products and Engagement Grade: P1 Department: Policy, Information and Communications Location: Stratford, London w/ high-flex (1 - 2 days per week in the office) or home-based Employment type: Fixed Term Contract - 12 months Working hours: Full time 35 hours per week Closing date: 11 January 2026, 23:55 Interview date: From 13th January 2026 Interview process: 1 stage competency interview How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively. Please let us know if there are any reasonable adjustments that would make it easier for you to apply. Please contact Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship. At Cancer Research UK, we exist to beat cancer. Join our Health Systems Engagement (HSE) Team and help turn evidence into action. We work at the heart of health systems across the UK, driving the adoption of innovative solutions and reducing cancer inequalities through education, engagement, and impactful programmes. As a Health Programmes Administrator, you'll play a vital role in supporting our managers and senior leaders, ensuring smooth delivery of projects and operations. From coordinating key activities and managing relationships to handling financial processes and leading small-scale projects, your work will help us make a real difference. What will I be doing? Provide operational, administrative, and project support to deliver products and programmes aligned with the HSE strategy. Take ownership of specific tasks that enable successful delivery of team objectives, such as organising engagement events, managing meetings, and coordinating reporting on designated work packages. Oversee day-to-day administrative and financial processes, including procurement, liaison with funding recipients, and travel or accommodation bookings. Manage key communication processes, ensuring HSE priorities, activities, and successes are shared effectively through newsletters and stakeholder updates. Support the team in using the CRUK customer relationship management system (Salesforce) for relationship management and reporting. Assist with senior and external meetings by preparing papers, taking high-quality minutes, and tracking actions. Lead small-scale projects within the HSE portfolio, with guidance from project and programme managers. Identify opportunities to improve operational processes and keep the team informed of organisational changes. Support governance and oversight activities, including KPI and budget reporting, risk and issue logging, and secretariat functions. Build and maintain relationships with internal and external contacts to ensure smooth delivery of tasks. What are we looking for? Strong organisational skills and experience in administrative support. Awareness of project management principles. Familiarity with Salesforce or other CRM systems. Ability to work with procurement and financial systems. Excellent prioritisation skills and ability to work independently and collaboratively. Proficiency in Microsoft Office and online tools. Confident communicator with experience liaising with external stakeholders or suppliers. Proactive approach to adding value and supporting team objectives. Understanding of data protection principles. Our organisation values are designed to guide all that we do. Bold: Act with ambition, courage and determination Credible: Act with rigour and professionalism Human: Act to have a positive impact on people Together: Act inclusively and collaboratively We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer. What will I gain? We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals. You can explore our benefits by visiting our careers web page. Additional information For more Information on our work and careers, follow us on: LinkedIn, Facebook, Instagram, X and YouTube.

About the Role Grade Level (for internal use): 10 The Team: Customer Success Management is a dynamic global team where the work changes daily. The team is responsible for a successful customer journey and touchpoints that create long term client engagement, driving adoption, retention, user/usage growth, and supporting strategic objectives at the account level. This team develops and executes data driven approaches to deliver a world class customer experience. The Customer Success Management team directly supports the Risk & Valuation Services (R&VS) and Desktop & Research (D&R) clients and organizations. This team acts as experts in the credit, risk and data spaces. They have a strong understanding of the different personas and workflows and can have credible diagnostic conversations with clients or prospects. The S&P Global Market Intelligence business units bring together cutting edge analytics, differentiated data, technology, and workflow solutions to help our clients stay ahead of the competition, pinpoint risk exposures, and spot the right opportunities in an unpredictable market environment. The team reaches across all account types and client segments with a focus on our top accounts. The Impact: The CSM team's interactions with the client reaffirm and strengthen the organization's relationship with existing accounts and their decision to work with S&P Global Market Intelligence. Through delivering a positive overall client experience, supporting strategic objectives on the account level, and driving increased client adoption, this team educates and spreads awareness within our client base about S&P Global Market Intelligence's capabilities. These efforts are a critical factor in revenue retention and growth. Responsibilities Through engaging with clients, provide the account management team with ammunition in order to increase renewal rates and reduce churn. Influence future lifetime value through driving higher S&P Capital IQ Pro, Ratings Direct and Credit Analytics product adoption, customer satisfaction and overall health scores. Drive new business growth through greater advocacy and reference ability - identify referral opportunities for S&P Global Market Intelligence and cross divisional services. Define and optimize customer lifecycle. Map customer journey. Identify opportunities for continuous improvement - raise product enhancement queries, and take ownership on communication of client feedback to product team. Learn from best practices in industry. Ongoing learning, deepening the credit knowledge of the suite of products and services offered, and ongoing enhancements and new offerings and how they relate to customers. Training - focus on deep credit knowledge, with thorough understanding of credit research and the full R&VS and D&R value proposition. Targeted engagement on new functionality - with a focus on new research/relative interesting themes. Collaborate with Account Management, Sales, Product, and Support teams to project manage large, coordinated efforts around Ratings Direct users. Drive adoption of tools that support and enable Customer Success Managers to be more effective (i.e., Salesforce, Churnzero, Calendly, etc.). Required Experience / Skills 3+ years relevant experience in customer facing organizations with a deep knowledge and understanding of Customer Success Management, Sales, Client Services. Credit expertise / Financial background highly desired. Proficiency in additional European languages (French, German, Italian, Spanish). Strong stakeholder management skills - highly collaborative personality, with experience building strong cross functional partnerships and the ability to influence. Strong empathy for customers and passion for revenue growth. Deep understanding of value drivers in recurring revenue business models. Analytical and process oriented mindset. Demonstrated desire for continuous learning and improvement. Excellent communication and presentation skills. About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction. For more information, visit What's In It For You? Our Mission Advancing Essential Intelligence. Our People We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference. Our Values Integrity, Discovery, Partnership Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company matched student loan contribution, and financial wellness programs. Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference. For more information on benefits by country visit: Global Hiring and Opportunity at S&P Global At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert If you receive an email from a domain or any other regionally based domains, it is a scam and should be reported to . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, "pre employment training" or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here (). Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: and your request will be forwarded to the appropriate person. US Candidates Only The EEO is the Law Poster describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - 20 - Professional (EEO-2 Job Categories-United States of America), SLSGRP202.1 - Middle Professional Tier I (EEO Job Group) Job ID: 322789 Posted On: 2025-11-20 Location: London, United Kingdom

About Smile Train Smile Train is changing the world one smile at a time. Our goal is to transform every person's life impacted by a cleft lip or palate. We train and support doctors and medical professionals to provide our beneficiaries with free, life-changing comprehensive cleft treatment. Our sustainable model has allowed us to reach 1.5 million children in 90+ countries, and we re just starting. We are truly changing the world one smile at a time. Smile Train is looking for exceptional people to join a worldwide team of dedicated, passionate professionals. Our team is creative and highly motivated individuals working to make a positive impact. Join us! Role Summary: We are looking for a highly-skilled Philanthropy Manager to create impact through building and growing our high-value donor programme. You will effectively manage a portfolio of high-capacity individual donors and prospects, with the goal of securing five- and six-figure gifts and will proactively engage donors and prospects through strategic outreach, personalized stewardship, and compelling solicitations. The ideal candidate is a highly motivated relationship builder who thrives in a fast-paced, vision-driven environment. This is a full-time, hybrid opportunity starting as soon as possible. Ability to travel, when necessary, for donor visits and organizational events is required. Reports To : UK Fundraising Director Key responsibilities: Develop and execute cultivation, solicitation, and stewardship strategies for a portfolio of approximately 130 mid-level and major donors and prospects with the capacity to make 5- and low 6-figure annual gifts (bigger gifts would fall to UK Fundraising Director) Effectively complete the moves management process and engage a portfolio of donors through meaningful connections including phone calls, personalized emails and mailings, face-to-face meetings, and other communications. Create a plan for each donor to serve as the annual engagement plan, effectively and, in a timely manner, execute that plan to retain and upgrade donors, and document all activities in Moves Management and/or Tasks in the database. Prepare and personalize correspondence and fundraising materials, including donor stewardship and impact reports, funding proposals, briefing memos, and acknowledgment letters as appropriate. Provide recommendations and assist in executing effective strategies to practice moves management and increase fundraising results. Assist the UK Director with developing projects that will enhance the philanthropy programme of the Development Department and support developing strategy briefs and leading preparation meetings. Help produce cultivation and stewardship programs for prospects and mid-level and major donors. Organise events for major donors and prospects. Complete research on major donors and prospects within data compliance requirements. Complete administrative tasks for the philanthropy programme. Other duties as appropriate for this role. Essential functions: Sitting Supervisory responsibilities: None Required Education and Experience: 5+ years of relevant experience with exposure to major gift donor cultivation, solicitation and stewardship processes preferred. A proven history of generating income in the £100,000 s and securing gifts of £25,000 or more. Demonstrated success in developing substantive donor relationships and in coordinating with senior management and program staff to execute donor engagement strategies. Excellent verbal and written communications skills and strong interpersonal skills with the ability to interact with both management and donors. Extremely detail-oriented with strong organisational and time management skills. Able to take ownership of a process and to use problem solving skills to resolve issues. Able to make sound decisions based on analysis, experience, and judgment. Able to function both independently and as part of a global team. Familiar with the MS Office and donor management systems. Knowledge of Salesforce preferred. Bachelor s degree or equivalent, although an equivalent combination of education and experience may be accepted as a satisfactory substitute for this required level of education. Accountability Expectations: Ownership of Outcomes: Take full responsibility for one s own performance, ensuring alignment with Smile Train s mission and objectives. Transparent Communication: Communicate openly and effectively with team members, fostering trust and a shared understanding of expectations and priorities. Emotional Intelligence: Demonstrate empathy, understanding, and cultural sensitivity to contribute to an inclusive and supportive team environment. Empowerment: Effectively communicate with supervisors to ensure you are equipped with the resources, guidance, and autonomy you need to excel in your role Team Cohesion: Contribute to a culture of collaboration, mutual respect, and shared accountability, helping the team to thrive in a fast-paced, mission-driven environment Compensation Range: £45-£47K Travel: Ability to travel, when necessary, for donor visits and organizational events is required This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, obligations, and activities may change, or new ones may be assigned at any time, with or without notice. Application Information: Smile Train is an equal opportunity employer, committed to inclusive hiring and dedicated to diversity in our work and staff. We strongly encourage candidates from all groups and communities to apply. To apply, please complete the application online. Include your CV, and a cover letter that describes why you believe you would be a good fit for Smile Train and this role. We encourage interested applicants to apply as soon as possible.

Corporate Resources and Business Improvement The Corporate Resources and Business Improvement directorate is led by Dianne Tranmer. It is responsible for: People Function, Facilities Management, Digital Experience Unit and Technology Group, Information Governance, Executive Support Team and leadership of all our shared services across the GLA Group. This role is within the Digital Experience Unit (DEU), which is responsible for the delivery of all internal and external digital products and services at the GLA. About the team Digital and data services at the GLA play a critical role in enabling the delivery of the functions of the Mayor of London and the London Assembly, and a dedicated focus on user needs is critical to ensuring these services provide the best experience for our users. This matrix-managed role sits in the Product team, but will work with the Grant Services team; a newly formed team situated within the Digital Experience Unit who are designing a new service to support grants management across the GLA Group. Our portfolio of projects is not just focused on replacing systems but looking at the full end-to-end experience of grantees, grant making teams and other users, and the support provided to them through people, technology, policy and guidance. We have been engaging teams across the GLA to understand ways of working and pain points to help us understand what we can streamline, standardise and improve, and ultimately, design a new service that supports this. We are now in an exciting delivery phase and require additional project delivery support. About the role As Product Manager for the Grant Services team, you will be responsible for the planning, prioritisation and delivery of improved products and processes to support transformation and continuous improvement in this area, championing good practice, accessibility and a user-centred mindset. We require an experienced Product Manager to hit the ground running on supporting a number of active products in the grants and loans space, including: Salesforce GLA OPS Skills Gateway Jaspersoft This role will need to work in a complex delivery partner landscape that includes: Salesforce Hyphen8 Deloitte Internal system administrators GLA Finance / Transport for London The candidate would benefit from experience in working with enterprise architecture and/or the above products. They will need to develop and configure a set of product and platforms to create effective systems through integrations that may include SAP, DocuSign, Spotlight and others. What your day will look like: You'll work closely with grants programme teams to understand their funding requirements and translate these into product features and improvements in Salesforce, balancing stakeholder needs with realistic delivery timelines. You'll collaborate with the grants delivery team to prioritise the product backlog, making decisions about which enhancements move forward based on user needs, regulatory requirements, and organisational impact. You'll engage with users to gather feedback on the grants management system, identifying pain points and opportunities to streamline processes while maintaining compliance with funding and data protection requirements. You'll work alongside technical specialists and delivery partners to define requirements for system configurations, integrations with corporate systems and data migrations. You'll maintain product documentation including user stories and acceptance criteria, while participating in user acceptance testing and training activities to help grants officers adopt new features. Skills, knowledge and experience To be considered for the role you must meet the following essential criteria: Experience and passion for working according to the Government Service Standard. Confident in promoting the benefits of it to others at all levels of management. Experience working in a multidisciplinary, agile team, often with differing reporting lines, based in or out of the office, with in-house staff and contractors, whilst managing multiple suppliers. Experience in managing multiple projects at once, maintaining roadmaps and setting direction and digital product strategy. Extensive experience working in a user-centred manner, drawing out user needs and building, testing and iterating user stories. Demonstrable track record of maintaining and improving digital services. Thorough understanding of digital trends, practices and directions. Experience of grants management and Salesforce is desirable. The core competencies that we will be shortlisting against (all level 3): Building and managing relationships - is developing rapport and working effectively with a diverse range of people, sharing knowledge and skills to deliver shared goals. Communicating and influencing - is presenting information and arguments clearly and convincingly so that others see us as credible and articulate and engage with us. Problem solving - is analysing and interpreting situations from a variety of viewpoints and finding creative, workable and timely solutions. The GLA Competency Framework Guidelines further detailing each competency and the different level indicators can be found here: GLA Competency Framework How to apply If you would like to apply for the role you will need to submit the following: Up to date CV. Personal statement with a maximum of 1500 words. Please ensure you address how you demonstrate the essential criteria outlined above in the advert. Please ensure your CV and Personal Statement have a maximum file size of 1.5MB each and upload your Personal Statement to the 'CV and Cover Letters' section' of the form, ensuring you address the technical requirements and competencies in your Personal Statement. Word or PDF format preferred and do not include any photographs or images. Please ensure your CV and Personal Statement are saved with the job reference number as part of the naming convention (E.g., "CV - applicant name - 012345). As part of GLA's continuing commitment to be an inclusive and equal opportunity employer we will be removing personal identifiable information from CVs and Personal Statements that could cause discrimination. If you have questions about the role If you wish to talk to someone about the role, the hiring manager Michele Lambert / Helen Wilson would be happy to speak to you. Please contact them via . If you have any questions about the recruitment process, contact the who support the GLA with recruitment. Assessment process Once you have submitted an application, your details will be reviewed by a panel. If shortlisted, you'll be invited to an interview/assessment. The interview/assessment date is: Week of 19 - 26 January 2026 (may be subject to change). Equality, diversity and inclusion London's diversity is its biggest asset, and we strive to ensure our workforce reflects London's diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability. We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce. We are committed to being an inclusive employer and we are happy to consider flexible working arrangements. We would welcome applications from candidates who are seeking part time work as this role is open to job share. Please note we are a Disability Confident Employer so for candidates who wish to be considered under the scheme and meet the essential criteria, they will automatically be invited to interview. Please note, should you require any adjustments through the process, we will accommodate as much as possible. Please contact the recruitment team for further information if required. Benefits GLA staff are hybrid working up to 3 days a week in our offices and remotely depending on their role. As part of this, you will need to split your time between home working and coming into the office. In addition to a good salary package, you will be paid every four weeks, providing frequent salary payments. We also offer an attractive range of benefits including 30 days' annual leave, interest free season ticket loan, interest free bicycle loan and a career average pension scheme. Additional Information Please note, all candidates will need to confirm that the information provided in this application form is true and correct. Should a candidate deliberately give false information, including the use of AI software, they understand that this would disqualify them from consideration. Successful candidates must undergo a criminal record (DBS) check but some roles may require additional security screening. More Support If you have a disability which makes submitting an online application form difficult, please contact .

Herts, Beds, Bucks, Northants, North London Job Type: Package: Wide company car choice, 25 days, 10% pension contribution. In this role, you will be responsible for selling a comprehensive range of domestic and commercial landscaping products, including natural stone, concrete paving, stone walling, patios, driveway paving, steps, and porcelain ranges. These products are highly durable and available in a wide variety of styles, colours, and finishes, enabling you to meet the needs of diverse customer requirements. Manage and develop relationships with National and Independent merchants and Buying Groups, including NBG, Travis Perkins, Jewson, Huws Gray, Grant & Stone, Buttles, Builder Depot, and Rose Group. Drive sales growth across an established region with a turnover of several million. Territory Management Oversee a well-established and high-performing region covering North London, Hertfordshire, Bedfordshire, Buckinghamshire, and Northamptonshire. Plan and execute strategic visits, sales calls, and product presentations to maximise regional performance. Work closely with developers, contractors, groundworkers, and other end users to influence specification, support project requirements, and ensure product selection aligns with project needs. Provide technical guidance and product expertise to support successful project delivery. Product Promotion Showcase a robust portfolio of landscaping solutions, highlighting durability, aesthetics, and suitability for a wide range of domestic and commercial applications. Deliver product training and range updates to merchant staff and key customers. Company My client is a leading supplier and highly respected brand within the hard landscaping industry. This is a rare opportunity to join an established team within a business known for quality, service, and a strong product offering. Please contact me directly for further information. Person My client is open to candidates from a landscaping or heavyside construction background, including those who have worked for competitors or have sold into contractors, developers, or merchants. Having an established customer base within the merchant sector will be a strong advantage, though not essential. Experience using a CRM system such as Salesforce will also be beneficial.

Bathroom Installation Manager Twickenham 40k - 50k Depending on experience + Car Allowance + Bonus Elliott Recruitment are pleased to represent a national organisation with an excellent opportunity for a Bathroom Installation Manager based in London. My client, a national organisation and a market leader in their field have a new opportunity for a Bathroom Installation Manager based in Twickenham or the surrounding areas to join their team on a permanent basis. Reporting to the Director of Installations, key duties will include: Conducting a technical survey within the customers property to enable right first-time installation. Oversee installation teams throughout the install. Conduct regular site visits to quality check and resolve any site-based issues. Manage remedial works and warranty issues. The successful candidate will ideally have previous experience in an Installation Manager role as well as knowledge of the plumbing industry and wider building trade. You will have a strong background in managing domestic projects. Customer service driven you will be able to communicate well with customers, installers and head office-based staff to resolve issues as they arise. Experience of CAD and / or Salesforce would be advantageous but is not essential. My client is offering a competitive base salary of up to 50k, plus 4800 car allowance, bonus, 25 days holiday, and additional benefits including laptop, phone and extra leave for your birthday. If you have the skills and experience for this role please apply online ASAP as immediate interviews are available.