The Company: For 13 years we have been offering our famous EAT.DRINK.PLAY experience with unrivalled street food, bars, shops and entertainment all under one roof. Where else could you eat Greek gyros and catch a Harry Styles party all in one place? Or play crazy golf, eat a Bao and watch Stormzy perform? No where! In 2011 we created the world's first pop-up dining and shopping destination in the heart of Shoreditch before opening venues in other iconic locations in Croydon, Wembley and in 2024 we opened in Liverpool and Camden. We are growing quickly with new sites planned for Bristol and London, so we are delighted to expand our team. Join the thrilling ride at BOXPARK if you're ready for a challenge! The role: A skilled role suited to a tradesperson with experience across all disciplines and a passion for delivering excellence. Reporting to the Head of Facilities and Maintenance you will be responsible for: The general maintenance and upkeep of the London venues Overseeing contractors ensuring logging of works is thoroughly documented Sign-off of shop fits and installations and ensuring the company fit out guide is implemented and executed correctly Maintaining the facilities infrastructure Supporting the Site Management Teams in implementing Health and Safety systems Managing the Maintenance Assistants to ensure that priorities are delivered Applicants must be flexible and able to commit to hours that include, daytime, evening and weekends. Pay and Benefits: Our people are at the heart of all we do at BOXPARK and therefore as well as paying competitive salaries, we have some awesome employee perks to make you feel special and supported throughout your journey with us. Wellbeing Health cash plan in the form of SimplyHealth which provides cash back on dental, optical, prescriptions, online GP and 24/7 counselling. Wellbeing champions in all venues and they are all trained Mental Health First Aiders. We run a range of initiatives focusing on mental, financial, physical and social health throughout the year. Financial Discretionary annual bonus scheme Wagestream - Financial planning tool which allows access to your earned wages whenever you need. No more waiting for payday. Access to our Cycle to Work scheme to buy a tax-free bicycle, equipment, or both. TIPs - All guest tips go straight to our teams. 50% off drinks 'You' Time We offer a generous 25 days (plus bank holidays) which rises after one year up to 30 days. Not enough holidays .we hear you! We offer a holiday purchase scheme which allows you to purchase an additional 5 days annual leave each year Enhanced maternity, paternity, adoption and shared parental leave Carers Leave - 2 days paid carers leave per year to help you be there when your dependants need you Career Progression Want to grow and progress in your career? Then BOXPARK really is the place to be. We have development programs for all of our team from Bar Team Member up to General Manager. BOXPARK is an equal-opportunity employer. We are committed to diversity and inclusion and do not discriminate based on race, religion, gender, age, sexuality, gender, or physical ability.
Jan 08, 2026
Full time
The Company: For 13 years we have been offering our famous EAT.DRINK.PLAY experience with unrivalled street food, bars, shops and entertainment all under one roof. Where else could you eat Greek gyros and catch a Harry Styles party all in one place? Or play crazy golf, eat a Bao and watch Stormzy perform? No where! In 2011 we created the world's first pop-up dining and shopping destination in the heart of Shoreditch before opening venues in other iconic locations in Croydon, Wembley and in 2024 we opened in Liverpool and Camden. We are growing quickly with new sites planned for Bristol and London, so we are delighted to expand our team. Join the thrilling ride at BOXPARK if you're ready for a challenge! The role: A skilled role suited to a tradesperson with experience across all disciplines and a passion for delivering excellence. Reporting to the Head of Facilities and Maintenance you will be responsible for: The general maintenance and upkeep of the London venues Overseeing contractors ensuring logging of works is thoroughly documented Sign-off of shop fits and installations and ensuring the company fit out guide is implemented and executed correctly Maintaining the facilities infrastructure Supporting the Site Management Teams in implementing Health and Safety systems Managing the Maintenance Assistants to ensure that priorities are delivered Applicants must be flexible and able to commit to hours that include, daytime, evening and weekends. Pay and Benefits: Our people are at the heart of all we do at BOXPARK and therefore as well as paying competitive salaries, we have some awesome employee perks to make you feel special and supported throughout your journey with us. Wellbeing Health cash plan in the form of SimplyHealth which provides cash back on dental, optical, prescriptions, online GP and 24/7 counselling. Wellbeing champions in all venues and they are all trained Mental Health First Aiders. We run a range of initiatives focusing on mental, financial, physical and social health throughout the year. Financial Discretionary annual bonus scheme Wagestream - Financial planning tool which allows access to your earned wages whenever you need. No more waiting for payday. Access to our Cycle to Work scheme to buy a tax-free bicycle, equipment, or both. TIPs - All guest tips go straight to our teams. 50% off drinks 'You' Time We offer a generous 25 days (plus bank holidays) which rises after one year up to 30 days. Not enough holidays .we hear you! We offer a holiday purchase scheme which allows you to purchase an additional 5 days annual leave each year Enhanced maternity, paternity, adoption and shared parental leave Carers Leave - 2 days paid carers leave per year to help you be there when your dependants need you Career Progression Want to grow and progress in your career? Then BOXPARK really is the place to be. We have development programs for all of our team from Bar Team Member up to General Manager. BOXPARK is an equal-opportunity employer. We are committed to diversity and inclusion and do not discriminate based on race, religion, gender, age, sexuality, gender, or physical ability.
About the Opportunity We are looking for an Engineering Manager (f/m/d) to lead a new Business Services team, focused on building AI-enabled products for marketers . This team will play a key role in expanding Contentful's impact by capturing adjacent spend and workflows, driving innovation at the intersection of content, data, and AI. Because this is a new group being formed, it represents a unique opportunity to act as an entrepreneur inside Contentful: shaping vision, culture, and execution from the ground up. What to expect? In this role you'll get to work closely with senior stakeholders across the business to understand business strategy & goals, and work with internal teams and external partners to ensure our technical architecture, tech stack and development strategy are aligned to deliver impact against business goals. Lead and grow a high-performing, globally-distributed engineering team, ensuring a culture of collaboration, ownership, and continuous improvement. Partner with Product, Design, and cross-functional stakeholders to define the roadmap for AI-enabled marketing solutions. Build scalable, high-performance products that integrate AI capabilities into marketers' daily workflows, with a focus on usability, automation, and business impact. Drive innovation and experimentation while ensuring secure, reliable, and performant systems. Mentor and develop engineers across levels, fostering technical excellence and leadership growth. Guide the team through solution design, coding, testing, deployment, and operations. Ensure alignment between technical execution and business objectives, with clear communication of progress and priorities. What you need to be successful We're looking for an enthusiastic and entrepreneurial Engineering Manager (f/m/d) who thrives in building new teams and products. To succeed in this role, you should: 2+ years of experience leading development teams, with a track record of delivering complex, high-impact technical solutions. Be comfortable operating in ambiguous, fast-changing environments, balancing short-term impact with long-term strategy. Experience building or integrating AI-powered products (e.g., LLM-based systems, recommendation engines, personalization features), with a focus on delivering customer and business impact. Bring technical depth in modern web technologies and AI/ML-enabled applications, with enough hands on experience to guide solutioning and challenge technical decisions. Excel at optimizing performance and scalability, with experience handling complex content structures and large datasets. Balance innovation with immediate impact, overseeing technical delivery while driving team capabilities and capacity. You're eager to work with the latest technologies and products. Collaborate effectively across teams (Product, Design, Data, Engineering), aligning technical work with business goals. Have a strong mentoring track record, fostering a culture of continuous learning, technical excellence, and quality within a distributed team. Embrace continuous learning, staying up to date with industry trends and encouraging growth within your team. Bonus: Familiarity with martech ecosystems, marketing workflows, and integrations. Experience working in entrepreneurial or incubation environments, such as starting new teams or products from scratch. Knowledge of data privacy, compliance, and security best practices in SaaS and AI-enabled applications. What's in it for you? Join an ambitious tech company reshaping the way people build digital experiences Full-time employees receive Stock Options for the opportunity to share in the success of our company Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family. We value Work-Life balance and You Time!A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days Time off to care for and focus on your growing family Use your personal annual education budget to improve your skills and grow in your career Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties An annual wellbeing stipend to care for your physical, financial, or emotional health A monthly communication phone/internet stipend and phone hardware upgrade reimbursement. New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best. Who are we? Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real time experimentation, powering next generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide. Everyone is welcome here! "Everyone is welcome here" is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical dis ability, or length of time spent unemployed. We invite you to apply and join us! If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know. Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at with any information you may have. By clicking "Apply for this job," I acknowledge that I have read the "Contentful's Candidate Privacy Notice" and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Jan 08, 2026
Full time
About the Opportunity We are looking for an Engineering Manager (f/m/d) to lead a new Business Services team, focused on building AI-enabled products for marketers . This team will play a key role in expanding Contentful's impact by capturing adjacent spend and workflows, driving innovation at the intersection of content, data, and AI. Because this is a new group being formed, it represents a unique opportunity to act as an entrepreneur inside Contentful: shaping vision, culture, and execution from the ground up. What to expect? In this role you'll get to work closely with senior stakeholders across the business to understand business strategy & goals, and work with internal teams and external partners to ensure our technical architecture, tech stack and development strategy are aligned to deliver impact against business goals. Lead and grow a high-performing, globally-distributed engineering team, ensuring a culture of collaboration, ownership, and continuous improvement. Partner with Product, Design, and cross-functional stakeholders to define the roadmap for AI-enabled marketing solutions. Build scalable, high-performance products that integrate AI capabilities into marketers' daily workflows, with a focus on usability, automation, and business impact. Drive innovation and experimentation while ensuring secure, reliable, and performant systems. Mentor and develop engineers across levels, fostering technical excellence and leadership growth. Guide the team through solution design, coding, testing, deployment, and operations. Ensure alignment between technical execution and business objectives, with clear communication of progress and priorities. What you need to be successful We're looking for an enthusiastic and entrepreneurial Engineering Manager (f/m/d) who thrives in building new teams and products. To succeed in this role, you should: 2+ years of experience leading development teams, with a track record of delivering complex, high-impact technical solutions. Be comfortable operating in ambiguous, fast-changing environments, balancing short-term impact with long-term strategy. Experience building or integrating AI-powered products (e.g., LLM-based systems, recommendation engines, personalization features), with a focus on delivering customer and business impact. Bring technical depth in modern web technologies and AI/ML-enabled applications, with enough hands on experience to guide solutioning and challenge technical decisions. Excel at optimizing performance and scalability, with experience handling complex content structures and large datasets. Balance innovation with immediate impact, overseeing technical delivery while driving team capabilities and capacity. You're eager to work with the latest technologies and products. Collaborate effectively across teams (Product, Design, Data, Engineering), aligning technical work with business goals. Have a strong mentoring track record, fostering a culture of continuous learning, technical excellence, and quality within a distributed team. Embrace continuous learning, staying up to date with industry trends and encouraging growth within your team. Bonus: Familiarity with martech ecosystems, marketing workflows, and integrations. Experience working in entrepreneurial or incubation environments, such as starting new teams or products from scratch. Knowledge of data privacy, compliance, and security best practices in SaaS and AI-enabled applications. What's in it for you? Join an ambitious tech company reshaping the way people build digital experiences Full-time employees receive Stock Options for the opportunity to share in the success of our company Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family. We value Work-Life balance and You Time!A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days Time off to care for and focus on your growing family Use your personal annual education budget to improve your skills and grow in your career Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties An annual wellbeing stipend to care for your physical, financial, or emotional health A monthly communication phone/internet stipend and phone hardware upgrade reimbursement. New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best. Who are we? Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real time experimentation, powering next generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide. Everyone is welcome here! "Everyone is welcome here" is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical dis ability, or length of time spent unemployed. We invite you to apply and join us! If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know. Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at with any information you may have. By clicking "Apply for this job," I acknowledge that I have read the "Contentful's Candidate Privacy Notice" and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Group Head of Hospitality - Regional, covering Herts, Bucks, Essex, and London Location: Regional - covering Herts, Bucks, Essex and London Salary: £55,000 to £60,000 per annum Hours: Monday to Friday, 37.5 hours per week, 9am - 5pm Job type: Permanent Come and make a difference with the team at Westgate Healthcare! We are now seeking an inspiring and experienced Group Head of Hospitality to lead and elevate hospitality standards across our portfolio of care homes. You will be instrumental in shaping, implementing, and maintaining the highest standards of hospitality across our services. Overseeing all front-of-house functions-including dining, housekeeping standards, reception experience, and overall home presentation-you will ensure a consistent luxury standard is delivered every day. You will work closely with Home Managers, hospitality teams, and the Regional Head Chef to create refined dining experiences, drive continuous improvement, and support the operational excellence that Westgate Healthcare is known for. This is a key leadership role within our organisation - ideal for a hospitality professional who thrives in a high-quality, multi-site environment and is passionate about crafting unforgettable guest and resident experiences. About the role: Lead and embed luxury hospitality standards across all homes, ensuring exceptional presentation and service at all times. Develop and implement group-wide SOPs, monitoring delivery and driving continuous improvement. Work with the Regional Chef to enhance dining experiences, menus, and special events. Oversee housekeeping standards, ensuring environments are pristine, safe, and aligned with Westgate brand expectations. Manage supplier relationships, stock control, and operational efficiencies to support value and consistency. Train, coach, and inspire hospitality teams, promoting a culture of professionalism and outstanding customer care. Monitor key performance indicators, prepare reports, and lead improvement initiatives across hospitality functions. Build strong relationships with residents, families, and home teams, acting as an ambassador for Westgate Healthcare. Maintain compliance with policies and regulations, champion health and safety, and support wider operational needs as required. About You: We are looking for a leader who is: Experienced in hospitality management within premium, luxury, or multi-site environments. Skilled in service design, guest experience, and operational leadership. Able to inspire and motivate teams to deliver consistently high standards. Proactive, organised, and detail-driven. Passionate about creating memorable experiences for residents and their families. Why work at Westgate? Improve your financial wellness and flexibility with Stream; access your wages before pay day and enjoy exclusive discounts at a variety of the UK's favourite shops Access to the Blue Light Card (employee discount scheme) Access to other discount schemes; Byond Prepayment Card (employee cashback card), Extras Discounts (employee discount scheme) and Cycle to Work Scheme Internal and external employee recognition schemes (e.g. Employee of the Month and Long Service) and team building social events Comprehensive staff induction with free training and professional development We reserve the right to close this vacancy once we receive suitable applications, therefore, an early submission is encouraged. Due to a high volume of applications, if you do not hear from us within 5 working days, please assume that your application has been unsuccessful. Westgate Healthcare is an equal opportunities employer, and we welcome applications from all suitably qualified candidates regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Jan 08, 2026
Full time
Group Head of Hospitality - Regional, covering Herts, Bucks, Essex, and London Location: Regional - covering Herts, Bucks, Essex and London Salary: £55,000 to £60,000 per annum Hours: Monday to Friday, 37.5 hours per week, 9am - 5pm Job type: Permanent Come and make a difference with the team at Westgate Healthcare! We are now seeking an inspiring and experienced Group Head of Hospitality to lead and elevate hospitality standards across our portfolio of care homes. You will be instrumental in shaping, implementing, and maintaining the highest standards of hospitality across our services. Overseeing all front-of-house functions-including dining, housekeeping standards, reception experience, and overall home presentation-you will ensure a consistent luxury standard is delivered every day. You will work closely with Home Managers, hospitality teams, and the Regional Head Chef to create refined dining experiences, drive continuous improvement, and support the operational excellence that Westgate Healthcare is known for. This is a key leadership role within our organisation - ideal for a hospitality professional who thrives in a high-quality, multi-site environment and is passionate about crafting unforgettable guest and resident experiences. About the role: Lead and embed luxury hospitality standards across all homes, ensuring exceptional presentation and service at all times. Develop and implement group-wide SOPs, monitoring delivery and driving continuous improvement. Work with the Regional Chef to enhance dining experiences, menus, and special events. Oversee housekeeping standards, ensuring environments are pristine, safe, and aligned with Westgate brand expectations. Manage supplier relationships, stock control, and operational efficiencies to support value and consistency. Train, coach, and inspire hospitality teams, promoting a culture of professionalism and outstanding customer care. Monitor key performance indicators, prepare reports, and lead improvement initiatives across hospitality functions. Build strong relationships with residents, families, and home teams, acting as an ambassador for Westgate Healthcare. Maintain compliance with policies and regulations, champion health and safety, and support wider operational needs as required. About You: We are looking for a leader who is: Experienced in hospitality management within premium, luxury, or multi-site environments. Skilled in service design, guest experience, and operational leadership. Able to inspire and motivate teams to deliver consistently high standards. Proactive, organised, and detail-driven. Passionate about creating memorable experiences for residents and their families. Why work at Westgate? Improve your financial wellness and flexibility with Stream; access your wages before pay day and enjoy exclusive discounts at a variety of the UK's favourite shops Access to the Blue Light Card (employee discount scheme) Access to other discount schemes; Byond Prepayment Card (employee cashback card), Extras Discounts (employee discount scheme) and Cycle to Work Scheme Internal and external employee recognition schemes (e.g. Employee of the Month and Long Service) and team building social events Comprehensive staff induction with free training and professional development We reserve the right to close this vacancy once we receive suitable applications, therefore, an early submission is encouraged. Due to a high volume of applications, if you do not hear from us within 5 working days, please assume that your application has been unsuccessful. Westgate Healthcare is an equal opportunities employer, and we welcome applications from all suitably qualified candidates regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Workplace Experience Host CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Experience Host to join the team located in Newcastle . Role Summary: This position is responsible for performing various administrative tasks, including answering telephones and giving information to employees and guests; often the first point of engagement with employees and visitors. Responsible for making a good first impression for the organization, which can affect the organisation's success. Greets employees and announces clients, applicants, and visitors. Conducts guest registration through badging software. Arranges escorts as needed. Issues visitor passes and validates parking Assists with scheduling and preparing meeting and conference rooms. Coordinates setup of conference/meetings rooms. Arranges for and reserves projectors and other meeting equipment, ensuring equipment is in good operating condition. Arranges video and/or web conferencing as needed. Provides personal services to employees and guests such as arrangement of local transportation, office wayfinding, lobby appearance management, visitor volume tracking & reporting, visitor refreshments, storytelling & building tours, meal orders, guest & administrative support (preparation of meeting materials), and other services as needed. Coordinates catering for meeting and events. Maintains neat appearance reception area, conference rooms caf and other common areas. Requests building and housekeeping services as needed. Periodically inspects common area equipment to ensure good operating condition. Arranges equipment service as needed. Assists the Workplace Experience Team and CBRE community with general administrative support including all mail services, event management, desk booking, bike locker management, etc. Requests building and/or equipment services as needed. Assists with the CBRE community on-boarding process, including new employee orientation, training, equipment and software ordering - workflow assistance and welcoming procedures and first day orientation management. Provides administrative support including meeting coordination, office and workplace experience equipment care, and supply management. Responds to community requests and complaints regarding Workplace Experience services. Ensure safety standards are met by those delivery workplace experience services; whether CBRE employees or third-party service providers. Manages facilities and office requests, follow up on all request upon completion and escalate recurring issues. Manage reception stock and ensure system is in place to ensure optimum levels Any other task suitable and agreeable within scope Site Specific - Reception Promptly and efficiently deal with telephone calls in a welcoming positive manner Take and pass on accurate messages as required using multiple technology's (Email, Skype) Courteously greet and interact with visitors to the premises in line with host Deal with any other reception duties as required Manage room and hospitality bookings Hospitality Setting up meeting rooms Arranging hospitality Organising catering Diary management and planning Customer service Deal with any enquiries in a prompt and efficient manner Anticipate needs and offer assistance wherever possible To immediately raise any health and safety concerns to your manager or team leader Communication Skills: Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. Ability to effectively present information to an internal department and/or large groups of employees. Experience Required: A minimum of 1 - 2 years related experience (e.g. Front Desk, Concierge, Hospitality, Room Management, or Customer Service roles) is preferred. Advanced communication skills with the ability to effectively present information to an internal department and/or large groups of employees. Experience in facilities management and/or dealing with suppliers/contractors beneficial. Ability to solve problems and deal with a variety of options in complex situations.
Jan 08, 2026
Full time
Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Workplace Experience Host CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Experience Host to join the team located in Newcastle . Role Summary: This position is responsible for performing various administrative tasks, including answering telephones and giving information to employees and guests; often the first point of engagement with employees and visitors. Responsible for making a good first impression for the organization, which can affect the organisation's success. Greets employees and announces clients, applicants, and visitors. Conducts guest registration through badging software. Arranges escorts as needed. Issues visitor passes and validates parking Assists with scheduling and preparing meeting and conference rooms. Coordinates setup of conference/meetings rooms. Arranges for and reserves projectors and other meeting equipment, ensuring equipment is in good operating condition. Arranges video and/or web conferencing as needed. Provides personal services to employees and guests such as arrangement of local transportation, office wayfinding, lobby appearance management, visitor volume tracking & reporting, visitor refreshments, storytelling & building tours, meal orders, guest & administrative support (preparation of meeting materials), and other services as needed. Coordinates catering for meeting and events. Maintains neat appearance reception area, conference rooms caf and other common areas. Requests building and housekeeping services as needed. Periodically inspects common area equipment to ensure good operating condition. Arranges equipment service as needed. Assists the Workplace Experience Team and CBRE community with general administrative support including all mail services, event management, desk booking, bike locker management, etc. Requests building and/or equipment services as needed. Assists with the CBRE community on-boarding process, including new employee orientation, training, equipment and software ordering - workflow assistance and welcoming procedures and first day orientation management. Provides administrative support including meeting coordination, office and workplace experience equipment care, and supply management. Responds to community requests and complaints regarding Workplace Experience services. Ensure safety standards are met by those delivery workplace experience services; whether CBRE employees or third-party service providers. Manages facilities and office requests, follow up on all request upon completion and escalate recurring issues. Manage reception stock and ensure system is in place to ensure optimum levels Any other task suitable and agreeable within scope Site Specific - Reception Promptly and efficiently deal with telephone calls in a welcoming positive manner Take and pass on accurate messages as required using multiple technology's (Email, Skype) Courteously greet and interact with visitors to the premises in line with host Deal with any other reception duties as required Manage room and hospitality bookings Hospitality Setting up meeting rooms Arranging hospitality Organising catering Diary management and planning Customer service Deal with any enquiries in a prompt and efficient manner Anticipate needs and offer assistance wherever possible To immediately raise any health and safety concerns to your manager or team leader Communication Skills: Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. Ability to effectively present information to an internal department and/or large groups of employees. Experience Required: A minimum of 1 - 2 years related experience (e.g. Front Desk, Concierge, Hospitality, Room Management, or Customer Service roles) is preferred. Advanced communication skills with the ability to effectively present information to an internal department and/or large groups of employees. Experience in facilities management and/or dealing with suppliers/contractors beneficial. Ability to solve problems and deal with a variety of options in complex situations.
Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Workplace Experience Host CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Experience Host to join the team located in Central Leeds . Role Summary: This position is responsible for performing various administrative tasks, including answering telephones and giving information to employees and guests; often the first point of engagement with employees and visitors. Responsible for making a good first impression for the organization, which can affect the organisation's success. Greets employees and announces clients, applicants, and visitors. Conducts guest registration through badging software. Arranges escorts as needed. Issues visitor passes and validates parking Assists with scheduling and preparing meeting and conference rooms. Coordinates setup of conference/meetings rooms. Arranges for and reserves projectors and other meeting equipment, ensuring equipment is in good operating condition. Arranges video and/or web conferencing as needed. Provides personal services to employees and guests such as arrangement of local transportation, office wayfinding, lobby appearance management, visitor volume tracking & reporting, visitor refreshments, storytelling & building tours, meal orders, guest & administrative support (preparation of meeting materials), and other services as needed. Coordinates catering for meeting and events. Maintains neat appearance reception area, conference rooms caf and other common areas. Requests building and housekeeping services as needed. Periodically inspects common area equipment to ensure good operating condition. Arranges equipment service as needed. Assists the Workplace Experience Team and CBRE community with general administrative support including all mail services, event management, desk booking, bike locker management, etc. Requests building and/or equipment services as needed. Assists with the CBRE community on-boarding process, including new employee orientation, training, equipment and software ordering - workflow assistance and welcoming procedures and first day orientation management. Provides administrative support including meeting coordination, office and workplace experience equipment care, and supply management. Responds to community requests and complaints regarding Workplace Experience services. Ensure safety standards are met by those delivery workplace experience services; whether CBRE employees or third-party service providers. Manages facilities and office requests, follow up on all request upon completion and escalate recurring issues. Manage reception stock and ensure system is in place to ensure optimum levels Any other task suitable and agreeable within scope Site Specific - Reception Promptly and efficiently deal with telephone calls in a welcoming positive manner Take and pass on accurate messages as required using multiple technology's (Email, Skype) Courteously greet and interact with visitors to the premises in line with host Deal with any other reception duties as required Manage room and hospitality bookings Hospitality Setting up meeting rooms Arranging hospitality Organising catering Diary management and planning Customer service Deal with any enquiries in a prompt and efficient manner Anticipate needs and offer assistance wherever possible To immediately raise any health and safety concerns to your manager or team leader Communication Skills: Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. Ability to effectively present information to an internal department and/or large groups of employees. Experience Required: A minimum of 1 - 2 years related experience (e.g. Front Desk, Concierge, Hospitality, Room Management, or Customer Service roles) is preferred. Advanced communication skills with the ability to effectively present information to an internal department and/or large groups of employees. Experience in facilities management and/or dealing with suppliers/contractors beneficial. Ability to solve problems and deal with a variety of options in complex situations.
Jan 08, 2026
Full time
Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Workplace Experience Host CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Experience Host to join the team located in Central Leeds . Role Summary: This position is responsible for performing various administrative tasks, including answering telephones and giving information to employees and guests; often the first point of engagement with employees and visitors. Responsible for making a good first impression for the organization, which can affect the organisation's success. Greets employees and announces clients, applicants, and visitors. Conducts guest registration through badging software. Arranges escorts as needed. Issues visitor passes and validates parking Assists with scheduling and preparing meeting and conference rooms. Coordinates setup of conference/meetings rooms. Arranges for and reserves projectors and other meeting equipment, ensuring equipment is in good operating condition. Arranges video and/or web conferencing as needed. Provides personal services to employees and guests such as arrangement of local transportation, office wayfinding, lobby appearance management, visitor volume tracking & reporting, visitor refreshments, storytelling & building tours, meal orders, guest & administrative support (preparation of meeting materials), and other services as needed. Coordinates catering for meeting and events. Maintains neat appearance reception area, conference rooms caf and other common areas. Requests building and housekeeping services as needed. Periodically inspects common area equipment to ensure good operating condition. Arranges equipment service as needed. Assists the Workplace Experience Team and CBRE community with general administrative support including all mail services, event management, desk booking, bike locker management, etc. Requests building and/or equipment services as needed. Assists with the CBRE community on-boarding process, including new employee orientation, training, equipment and software ordering - workflow assistance and welcoming procedures and first day orientation management. Provides administrative support including meeting coordination, office and workplace experience equipment care, and supply management. Responds to community requests and complaints regarding Workplace Experience services. Ensure safety standards are met by those delivery workplace experience services; whether CBRE employees or third-party service providers. Manages facilities and office requests, follow up on all request upon completion and escalate recurring issues. Manage reception stock and ensure system is in place to ensure optimum levels Any other task suitable and agreeable within scope Site Specific - Reception Promptly and efficiently deal with telephone calls in a welcoming positive manner Take and pass on accurate messages as required using multiple technology's (Email, Skype) Courteously greet and interact with visitors to the premises in line with host Deal with any other reception duties as required Manage room and hospitality bookings Hospitality Setting up meeting rooms Arranging hospitality Organising catering Diary management and planning Customer service Deal with any enquiries in a prompt and efficient manner Anticipate needs and offer assistance wherever possible To immediately raise any health and safety concerns to your manager or team leader Communication Skills: Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. Ability to effectively present information to an internal department and/or large groups of employees. Experience Required: A minimum of 1 - 2 years related experience (e.g. Front Desk, Concierge, Hospitality, Room Management, or Customer Service roles) is preferred. Advanced communication skills with the ability to effectively present information to an internal department and/or large groups of employees. Experience in facilities management and/or dealing with suppliers/contractors beneficial. Ability to solve problems and deal with a variety of options in complex situations.
Eden Hotel Collection Limited
Leamington Spa, Warwickshire
We're proud winners of the AA Small Hotel Group of the year 2024-25, rated as a Top 30 Best Place to Work in Hospitality 2024 by The Caterer, and recently crowned Best Employer at the 2025 Springboard Awards for Excellence Eden Hotel Collection is proud to offer university students the opportunity to complete their professional placement within our luxury boutique hotels. This is a unique opportunity for passionate and ambitious individuals studying for a degree in Hospitality Management, Travel & Tourism, or Business to gain hands on experience in a quality led, guest focused environment. Who is this for? This placement is designed for university students seeking a 6+ month industry placement as part of their degree programme - whether a sandwich year, extended internship, or bespoke placement. It provides a meaningful springboard into the world of luxury hospitality and hotel operations. What you'll be doing? We offer a structured and flexible experience across key operational departments: Food & Beverage - Work alongside experienced teams in our award winning restaurants and brasseries (all holding 2-3 AA Rosettes), delivering exceptional dining experiences. Front Office - Join our reception, porterage, or guest services teams to play a key role in shaping the guest journey from arrival to departure. Bespoke Rotational Placements - For longer placements, we can offer exposure to multiple departments while focusing on your areas of interest, primarily within Food & Beverage or Front Office. Throughout the placement, you will work closely with managers and team members, gradually building responsibility and confidence in a professional, fast paced environment. What you'll need? To be successful in this role, you will: Be currently studying a degree in Hospitality, Tourism, or Business. Have gained some relevant hospitality, guest facing work experience in the UK. Be committed to delivering a five star guest experience. Possess strong communication skills and a team oriented mindset. Demonstrate professionalism, a willingness to learn, and a genuine enthusiasm for the industry. What to expect? A full time role, working a minimum of 40 hours per week across 5 days, shifts may include early starts from 6:00am and late finishes during elements of your placement. Weekend working is expected, with time off scheduled accordingly. A fast paced, supportive environment where you'll be encouraged to grow and take initiative. The placement does not include live in accommodation. Candidates will be expected to find their own living arrangements. What's in it for you? This is your opportunity to gain meaningful experience in a luxury hospitality setting. As a placement student, you'll develop practical skills, build your confidence, and work with an award winning team passionate about quality and guest service. Many of our previous placement students have gone on to pursue graduate opportunities within the Eden Hotel Collection or the wider hospitality industry. At Eden Hotel Collection, we're proud of our award winning approach to employee wellbeing, engagement, and recognition (with industry award wins in 2023, 2024 and 2025!)-which means you're joining a team that values your happiness, growth, and success every step of the way. Benefits Generous Time Off: 31 days of leave, increasing to 33 with service. Monthly Tips: Fairly shared service charge/gratuities, all paid on second pay date in the month. Discounts & Perks: Exclusive savings at 800+ retailers, gyms, restaurants, days out, and utilities. Wellbeing Centre: Access to Hello Fresh recipes, fitness videos, and financial planning tools. Health & Wellness Plans: Dental, vision, alternative care, and 24/7 GP access. Sustainable Commuting: Cycle to Work and Electric Vehicle Leasing options. Exclusive EHC Perks: Discounted stays, spa treatments, golf, and leisure at our properties. The Happy Hub: Our reward and recognition platform where you can send peer to peer cards, earn monetary rewards, be celebrated as Employee of the Month, and receive long service vouchers. Genuine Wellbeing Support: We're here to support your financial, mental, and physical wellbeing both via our supportive teams and Hospitality Action. Employee Comm's: Stay connected through Eden Engage for all the latest team news. Grow with Eden: Develop with us through apprenticeships and leadership programs like RISE & THRIVE. Family Friendly Policies: Enhanced leave and return to work financial support for life's key moments. Everyday Essentials: Free parking, meals on duty, uniform provided and a footwear allowance. A Culture of Collaboration and Care We work together to create a truly inclusive workplace, where your voice matters, and real change happens: Your Voice Matters: Regular surveys that value your input. Real Action: "You said, we did"-because we listen and respond. Sustainability Focus: Employee champions at every hotel and HQ. We're proud members of the Hoteliers' Charter, and our team is always at the heart of what we do, guided by our values of Heart, Honesty, Spirit, and Team. Our commitment to equity means we welcome talent from all backgrounds, perspectives, and experiences, and we encourage applications from all communities, including underrepresented groups, parents, people living with disabilities, and those bringing diverse perspectives. Join us to experience what it means to work for a values led, award winning employer. Want to hear more about 'Life at Eden'? Follow us on
Jan 08, 2026
Full time
We're proud winners of the AA Small Hotel Group of the year 2024-25, rated as a Top 30 Best Place to Work in Hospitality 2024 by The Caterer, and recently crowned Best Employer at the 2025 Springboard Awards for Excellence Eden Hotel Collection is proud to offer university students the opportunity to complete their professional placement within our luxury boutique hotels. This is a unique opportunity for passionate and ambitious individuals studying for a degree in Hospitality Management, Travel & Tourism, or Business to gain hands on experience in a quality led, guest focused environment. Who is this for? This placement is designed for university students seeking a 6+ month industry placement as part of their degree programme - whether a sandwich year, extended internship, or bespoke placement. It provides a meaningful springboard into the world of luxury hospitality and hotel operations. What you'll be doing? We offer a structured and flexible experience across key operational departments: Food & Beverage - Work alongside experienced teams in our award winning restaurants and brasseries (all holding 2-3 AA Rosettes), delivering exceptional dining experiences. Front Office - Join our reception, porterage, or guest services teams to play a key role in shaping the guest journey from arrival to departure. Bespoke Rotational Placements - For longer placements, we can offer exposure to multiple departments while focusing on your areas of interest, primarily within Food & Beverage or Front Office. Throughout the placement, you will work closely with managers and team members, gradually building responsibility and confidence in a professional, fast paced environment. What you'll need? To be successful in this role, you will: Be currently studying a degree in Hospitality, Tourism, or Business. Have gained some relevant hospitality, guest facing work experience in the UK. Be committed to delivering a five star guest experience. Possess strong communication skills and a team oriented mindset. Demonstrate professionalism, a willingness to learn, and a genuine enthusiasm for the industry. What to expect? A full time role, working a minimum of 40 hours per week across 5 days, shifts may include early starts from 6:00am and late finishes during elements of your placement. Weekend working is expected, with time off scheduled accordingly. A fast paced, supportive environment where you'll be encouraged to grow and take initiative. The placement does not include live in accommodation. Candidates will be expected to find their own living arrangements. What's in it for you? This is your opportunity to gain meaningful experience in a luxury hospitality setting. As a placement student, you'll develop practical skills, build your confidence, and work with an award winning team passionate about quality and guest service. Many of our previous placement students have gone on to pursue graduate opportunities within the Eden Hotel Collection or the wider hospitality industry. At Eden Hotel Collection, we're proud of our award winning approach to employee wellbeing, engagement, and recognition (with industry award wins in 2023, 2024 and 2025!)-which means you're joining a team that values your happiness, growth, and success every step of the way. Benefits Generous Time Off: 31 days of leave, increasing to 33 with service. Monthly Tips: Fairly shared service charge/gratuities, all paid on second pay date in the month. Discounts & Perks: Exclusive savings at 800+ retailers, gyms, restaurants, days out, and utilities. Wellbeing Centre: Access to Hello Fresh recipes, fitness videos, and financial planning tools. Health & Wellness Plans: Dental, vision, alternative care, and 24/7 GP access. Sustainable Commuting: Cycle to Work and Electric Vehicle Leasing options. Exclusive EHC Perks: Discounted stays, spa treatments, golf, and leisure at our properties. The Happy Hub: Our reward and recognition platform where you can send peer to peer cards, earn monetary rewards, be celebrated as Employee of the Month, and receive long service vouchers. Genuine Wellbeing Support: We're here to support your financial, mental, and physical wellbeing both via our supportive teams and Hospitality Action. Employee Comm's: Stay connected through Eden Engage for all the latest team news. Grow with Eden: Develop with us through apprenticeships and leadership programs like RISE & THRIVE. Family Friendly Policies: Enhanced leave and return to work financial support for life's key moments. Everyday Essentials: Free parking, meals on duty, uniform provided and a footwear allowance. A Culture of Collaboration and Care We work together to create a truly inclusive workplace, where your voice matters, and real change happens: Your Voice Matters: Regular surveys that value your input. Real Action: "You said, we did"-because we listen and respond. Sustainability Focus: Employee champions at every hotel and HQ. We're proud members of the Hoteliers' Charter, and our team is always at the heart of what we do, guided by our values of Heart, Honesty, Spirit, and Team. Our commitment to equity means we welcome talent from all backgrounds, perspectives, and experiences, and we encourage applications from all communities, including underrepresented groups, parents, people living with disabilities, and those bringing diverse perspectives. Join us to experience what it means to work for a values led, award winning employer. Want to hear more about 'Life at Eden'? Follow us on
Join Our Team as a Casual Receptionist! Are you a cheerful, customer-oriented individual looking for a flexible role in a vibrant environment? Our client is on the lookout for a dedicated Casual Receptionist to be the face of their organisation! This temporary position offers a fantastic hourly rate of 13.05, and you'll play a crucial role in providing exceptional service to visitors. What You'll Do: As the first point of contact, you will: Deliver outstanding customer service, ensuring every visitor feels welcomed and valued. Assist the Sales & Service Manager in managing memberships, including sales, retention, and administration. Promote our client's facilities and services, sharing your enthusiasm for the leisure and fitness industry. Create a warm, professional atmosphere that encourages guests to achieve their fitness goals. Key Responsibilities: Greet visitors with a friendly smile and provide them with information about our services. Handle inquiries and resolve issues efficiently, maintaining a positive experience for all. Support administrative tasks related to membership management. Collaborate with the team to enhance service delivery and customer satisfaction. What We're Looking For: A customer-focused attitude with a passion for helping others. Excellent communication skills, both verbal and written. An interest in the leisure and fitness sector, with knowledge of our client's offerings. Flexibility to work early, late, and weekend shifts as part of a rota system. Shift Details: Hours: 6:15 AM - 10:00 PM, Monday to Sunday. This is a bank position to cover absences due to sickness or holidays. Additional Requirements: Two verbal references will be required. An enhanced DBS check is mandatory for this role. Why Join Us? Be part of a dynamic team that prioritises customer satisfaction. Gain valuable experience in the leisure industry. Enjoy a flexible work schedule that fits your lifestyle. If you're ready to bring your positive energy and commitment to our client's front desk, we'd love to hear from you! Apply now to seize this exciting opportunity and help create memorable experiences for every visitor! Apply Today! Bring your passion for customer service to our client's team as a Casual Receptionist! Note: This position is temporary and subject to the essential qualifications highlighted in the person specification. Adecco is a disability-confident employer. We are committed to running an inclusive and accessible recruitment process to support candidates of all backgrounds and abilities. If you require reasonable adjustments at any stage, please let us know, and we will be happy to support you. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Jan 08, 2026
Seasonal
Join Our Team as a Casual Receptionist! Are you a cheerful, customer-oriented individual looking for a flexible role in a vibrant environment? Our client is on the lookout for a dedicated Casual Receptionist to be the face of their organisation! This temporary position offers a fantastic hourly rate of 13.05, and you'll play a crucial role in providing exceptional service to visitors. What You'll Do: As the first point of contact, you will: Deliver outstanding customer service, ensuring every visitor feels welcomed and valued. Assist the Sales & Service Manager in managing memberships, including sales, retention, and administration. Promote our client's facilities and services, sharing your enthusiasm for the leisure and fitness industry. Create a warm, professional atmosphere that encourages guests to achieve their fitness goals. Key Responsibilities: Greet visitors with a friendly smile and provide them with information about our services. Handle inquiries and resolve issues efficiently, maintaining a positive experience for all. Support administrative tasks related to membership management. Collaborate with the team to enhance service delivery and customer satisfaction. What We're Looking For: A customer-focused attitude with a passion for helping others. Excellent communication skills, both verbal and written. An interest in the leisure and fitness sector, with knowledge of our client's offerings. Flexibility to work early, late, and weekend shifts as part of a rota system. Shift Details: Hours: 6:15 AM - 10:00 PM, Monday to Sunday. This is a bank position to cover absences due to sickness or holidays. Additional Requirements: Two verbal references will be required. An enhanced DBS check is mandatory for this role. Why Join Us? Be part of a dynamic team that prioritises customer satisfaction. Gain valuable experience in the leisure industry. Enjoy a flexible work schedule that fits your lifestyle. If you're ready to bring your positive energy and commitment to our client's front desk, we'd love to hear from you! Apply now to seize this exciting opportunity and help create memorable experiences for every visitor! Apply Today! Bring your passion for customer service to our client's team as a Casual Receptionist! Note: This position is temporary and subject to the essential qualifications highlighted in the person specification. Adecco is a disability-confident employer. We are committed to running an inclusive and accessible recruitment process to support candidates of all backgrounds and abilities. If you require reasonable adjustments at any stage, please let us know, and we will be happy to support you. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Global Workplace Solutions is a division of CBRE providing integrated solutions across large multi-discipline property portfolios. We are an organisation that has people at the heart of its culture and our aim for this account is to deliver an exceptional service to BT. Our BT Workplace team provide a full range of building maintenance services to their 7,000 buildings in the UK, from commercial offices and telephone exchanges to call centres and retail shops. We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect, Integrity, Service, Excellence The role: Multiskilled Host Acting as the heart of the office, our Hosts anticipate customer needs and provide a 'hassle-free' workplace experience that's designed to make life easier and enhance our customers' well-being. Hosts deliver people-focused, anticipatory services in order to provide a cohesive and connected workplace experience for building occupants and visitors. Hosts will enhance the moments that matter throughout a colleague's working day. Our Hosts are the first point of contact when people enter the building, providing a warm welcome to colleagues and building visitors alike and being knowledgeable about the local area. They are at the forefront of delivering a positive office experience; being the first point-of-contact for building users throughout the day, acting as a liaison between the occupants and the wider workplace team for all building and housekeeping services to keep our client workspace running smoothly. Supporting colleagues in using meeting room technology, delivering engagement activities and games for wellbeing, ensuring consumables are stocked, and ensuring the building is reset so each day it looks like it did on 'day one'. At larger locations Hosts manage meetings and event spaces. From greeting guests to assisting with bookings, catering, AV and other event activities; Hosts ensure everything runs smoothly so our client can concentrate on enjoying their event. We ensure an exceptional workplace experience journey for our colleagues and clients alike. It's about detail, best practice, knowing what good looks like and then raising the bar. Key responsibilities are as follows: To deliver a best in class Front of House service to welcome clients, visitors, colleagues and business partners at all times. To plan and prioritise own work allocation according to the needs of the site as determined by your Line Manager Carry out daily building walks to ensure all floors are tidy, compliant and reset back to 'day one' and proactively manage any issues identified. This includes health, safety and security checks each day in alignment with the daily checklist. Act as the go to' for your floor neighbourhoods and see yourself as an extension of BT and promote their culture and values in everything you do. Provide proactive, innovative solutions and resolution of BT colleague issues and provide visible assistance when required. Activity planning and delivery to support BT colleague engagement Support the wider FM team, ensuring the site always remains compliant with current Health & Safety legislation Ensure all building communications are up to date and in line with company expectations and have relevant information always displayed Ensure that all requests made via the Facilities Helpdesk are entered on to the system in a timely manner and that completed jobs are updated through the CAFM systems within the contractual SLA Engage with other service partners, such as housekeeping and security to ensure prompt and effective request solutions and close out Provide Front of House / Reception services, work across and deliver services across different floors and support all meetings and events as required Provide basic housekeeping duties across your areas of work, including but not limited to: loading and unloading of dishwashers, general spot cleaning of highly utilised areas, meeting room and communal area resets and general upkeep of kitchen facilities. Ensure floor and kitchen consumables are monitored, ordered and re-stocked as and when required. Assist and co-ordinate with the in-house Engineering team to ensure all tasks are completed within SLA and to a quality standard Always promote and maintain the core values of CBRE Provide porterage and event set up support as and when required. Monitor and report as needed on building occupancy and utilization To provide any other administrative duties as required To ensure there is a pleasant and positive working environment for BT business colleagues with hosts who are available and accessible within the building To build relationships with clients and colleagues, ensuring they have everything they need for their working day and ensure all workplace facilities are maintained and inspected regularly. To be proactively visible in all areas of the building Deliver site inductions to new client colleagues and building users To communicate effectively and appropriately - using verbal and written channels in both a proactive and professional manner Utilise skills and knowledge to join/become a subject matter expert and/or champion to support with continuous improvement and innovations Person Specification: Previous experience in a customer-facing role is essential. Excellent communication and customer service skills with a high level of attention to detail. Ability to seek out opportunities for continuous improvement and portray vision, values and passion. Exceptional written and verbal communication skills Ability to successfully multitask and able to adjust tasks in accordance with changing deadlines and priorities in a high-pressured environment. Organised, independent and self-motivated, enthusiastic, dependable, detail-oriented, flexible in scheduling and prioritisation. Flexible approach to work Understands and appreciates the importance of using discretion at all times Does not let issues go; follows up on issues through to resolution. Our mission: To build a world-class business through exceptional service and exceptional people Why CBRE? Salary & Benefits: Enjoy a competitive salary with a comprehensive benefits programme, designed to make sure you feel valued in your role, with benefits that support the mental, physical, emotional and financial health for you and your family. Learning & Development: Access LinkedIn Learning from day one with over 16,000 courses available, grow through our internal career pathways an unlimited training support on Talent Coach. Values-Based Culture: We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect, Integrity, Service and Excellence. Positive Work Environment: Over 74% of our colleagues would recommend us as a great place to work, according to our latest internal engagement survey. Volunteering Days: Benefit from 2 paid volunteering days per year. Exclusive Discounts: Nuffield gym memberships and restaurant discount cards At CBRE, we value diversity and believe that everyone is extraordinary in their own way. We are an inclusive employer. Even if you are not sure you fit all the requirements for a particular role, we'd still love to hear from you. There may be another opportunity within CBRE that is more suitable for you now or in the future.
Jan 08, 2026
Full time
Global Workplace Solutions is a division of CBRE providing integrated solutions across large multi-discipline property portfolios. We are an organisation that has people at the heart of its culture and our aim for this account is to deliver an exceptional service to BT. Our BT Workplace team provide a full range of building maintenance services to their 7,000 buildings in the UK, from commercial offices and telephone exchanges to call centres and retail shops. We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect, Integrity, Service, Excellence The role: Multiskilled Host Acting as the heart of the office, our Hosts anticipate customer needs and provide a 'hassle-free' workplace experience that's designed to make life easier and enhance our customers' well-being. Hosts deliver people-focused, anticipatory services in order to provide a cohesive and connected workplace experience for building occupants and visitors. Hosts will enhance the moments that matter throughout a colleague's working day. Our Hosts are the first point of contact when people enter the building, providing a warm welcome to colleagues and building visitors alike and being knowledgeable about the local area. They are at the forefront of delivering a positive office experience; being the first point-of-contact for building users throughout the day, acting as a liaison between the occupants and the wider workplace team for all building and housekeeping services to keep our client workspace running smoothly. Supporting colleagues in using meeting room technology, delivering engagement activities and games for wellbeing, ensuring consumables are stocked, and ensuring the building is reset so each day it looks like it did on 'day one'. At larger locations Hosts manage meetings and event spaces. From greeting guests to assisting with bookings, catering, AV and other event activities; Hosts ensure everything runs smoothly so our client can concentrate on enjoying their event. We ensure an exceptional workplace experience journey for our colleagues and clients alike. It's about detail, best practice, knowing what good looks like and then raising the bar. Key responsibilities are as follows: To deliver a best in class Front of House service to welcome clients, visitors, colleagues and business partners at all times. To plan and prioritise own work allocation according to the needs of the site as determined by your Line Manager Carry out daily building walks to ensure all floors are tidy, compliant and reset back to 'day one' and proactively manage any issues identified. This includes health, safety and security checks each day in alignment with the daily checklist. Act as the go to' for your floor neighbourhoods and see yourself as an extension of BT and promote their culture and values in everything you do. Provide proactive, innovative solutions and resolution of BT colleague issues and provide visible assistance when required. Activity planning and delivery to support BT colleague engagement Support the wider FM team, ensuring the site always remains compliant with current Health & Safety legislation Ensure all building communications are up to date and in line with company expectations and have relevant information always displayed Ensure that all requests made via the Facilities Helpdesk are entered on to the system in a timely manner and that completed jobs are updated through the CAFM systems within the contractual SLA Engage with other service partners, such as housekeeping and security to ensure prompt and effective request solutions and close out Provide Front of House / Reception services, work across and deliver services across different floors and support all meetings and events as required Provide basic housekeeping duties across your areas of work, including but not limited to: loading and unloading of dishwashers, general spot cleaning of highly utilised areas, meeting room and communal area resets and general upkeep of kitchen facilities. Ensure floor and kitchen consumables are monitored, ordered and re-stocked as and when required. Assist and co-ordinate with the in-house Engineering team to ensure all tasks are completed within SLA and to a quality standard Always promote and maintain the core values of CBRE Provide porterage and event set up support as and when required. Monitor and report as needed on building occupancy and utilization To provide any other administrative duties as required To ensure there is a pleasant and positive working environment for BT business colleagues with hosts who are available and accessible within the building To build relationships with clients and colleagues, ensuring they have everything they need for their working day and ensure all workplace facilities are maintained and inspected regularly. To be proactively visible in all areas of the building Deliver site inductions to new client colleagues and building users To communicate effectively and appropriately - using verbal and written channels in both a proactive and professional manner Utilise skills and knowledge to join/become a subject matter expert and/or champion to support with continuous improvement and innovations Person Specification: Previous experience in a customer-facing role is essential. Excellent communication and customer service skills with a high level of attention to detail. Ability to seek out opportunities for continuous improvement and portray vision, values and passion. Exceptional written and verbal communication skills Ability to successfully multitask and able to adjust tasks in accordance with changing deadlines and priorities in a high-pressured environment. Organised, independent and self-motivated, enthusiastic, dependable, detail-oriented, flexible in scheduling and prioritisation. Flexible approach to work Understands and appreciates the importance of using discretion at all times Does not let issues go; follows up on issues through to resolution. Our mission: To build a world-class business through exceptional service and exceptional people Why CBRE? Salary & Benefits: Enjoy a competitive salary with a comprehensive benefits programme, designed to make sure you feel valued in your role, with benefits that support the mental, physical, emotional and financial health for you and your family. Learning & Development: Access LinkedIn Learning from day one with over 16,000 courses available, grow through our internal career pathways an unlimited training support on Talent Coach. Values-Based Culture: We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect, Integrity, Service and Excellence. Positive Work Environment: Over 74% of our colleagues would recommend us as a great place to work, according to our latest internal engagement survey. Volunteering Days: Benefit from 2 paid volunteering days per year. Exclusive Discounts: Nuffield gym memberships and restaurant discount cards At CBRE, we value diversity and believe that everyone is extraordinary in their own way. We are an inclusive employer. Even if you are not sure you fit all the requirements for a particular role, we'd still love to hear from you. There may be another opportunity within CBRE that is more suitable for you now or in the future.
Eden Hotel Collection Limited
Kidderminster, Worcestershire
We're proud winners of the AA Small Hotel Group of the year 2024-25, rated as a Top 30 Best Place to Work in Hospitality 2024 by The Caterer, and recently crowned Best Employer at the 2025 Springboard Awards for Excellence Eden Hotel Collection is proud to offer university students the opportunity to complete their professional placement within our luxury boutique hotels. This is a unique opportunity for passionate and ambitious individuals studying for a degree in Hospitality Management, Travel & Tourism, or Business to gain hands on experience in a quality led, guest-focused environment. Who is this for? This placement is designed for university students seeking a 6+ month industry placement as part of their degree programme - whether a sandwich year, extended internship, or bespoke placement. It provides a meaningful springboard into the world of luxury hospitality and hotel operations. What you'll be doing? We offer a structured and flexible experience across key operational departments: Food & Beverage - Work alongside experienced teams in our award winning restaurants and brasseries (all holding 2-3 AA Rosettes), delivering exceptional dining experiences. Front Office - Join our reception, porterage, or guest services teams to play a key role in shaping the guest journey from arrival to departure. Bespoke Rotational Placements - For longer placements, we can offer exposure to multiple departments while focusing on your areas of interest, primarily within Food & Beverage or Front Office. Throughout the placement, you will work closely with managers and team members, gradually building responsibility and confidence in a professional, fast paced environment. What you'll need? To be successful in this role, you will: Be currently studying a degree in Hospitality, Tourism, or Business. Have gained some relevant hospitality, guest facing work experience in the UK. Be committed to delivering a five star guest experience. Possess strong communication skills and a team oriented mindset. Demonstrate professionalism, a willingness to learn, and a genuine enthusiasm for the industry. What to expect? A full time role, working a minimum of 40 hours per week across 5 days, shifts may include early starts from 6:00am and late finishes during elements of your placement. Weekend working is expected, with time off scheduled accordingly. A fast paced, supportive environment where you'll be encouraged to grow and take initiative. The placement does not include live in accommodation. Candidates will be expected to find their own living arrangements. What's in it for you? This is your opportunity to gain meaningful experience in a luxury hospitality setting. As a placement student, you'll develop practical skills, build your confidence, and work with an award winning team passionate about quality and guest service. Many of our previous placement students have gone on to pursue graduate opportunities within the Eden Hotel Collection or the wider hospitality industry. At Eden Hotel Collection, we're proud of our award winning approach to employee wellbeing, engagement, and recognition (with industry award wins in both 2023, 2024 and 2025!)-which means you're joining a team that values your happiness, growth, and success every step of the way. Generous Time Off: 31 days of leave, increasing to 33 with service. Monthly Tips: Fairly shared service charge/gratuities, all paid on second pay date in the month. Discounts & Perks: Exclusive savings at 800+ retailers, gyms, restaurants, days out, and utilities. Wellbeing Centre: Access to Hello Fresh recipes, fitness videos, and financial planning tools. Health & Wellness Plans: Dental, vision, alternative care, and 24/7 GP access. Sustainable Commuting: Cycle to Work and Electric Vehicle Leasing options. Exclusive EHC Perks: Discounted stays, spa treatments, golf, and leisure at our properties. The Happy Hub: Our reward and recognition platform where you can send peer to peer cards, earn monetary rewards, be celebrated as Employee of the Month, and receive long service vouchers. Genuine Wellbeing Support: We're here to support your financial, mental, and physical wellbeing both via our supportive teams and Hospitality Action. Employee Comm's: Stay connected through Eden Engage for all the latest team news. Grow with Eden: Develop with us through apprenticeships and leadership programs like RISE & THRIVE. Family-Friendly Policies: Enhanced leave and return to work financial support for life's key moments. Everyday Essentials: Free parking, meals on duty, uniform provided and a footwear allowance. A Culture of Collaboration and Care We work together to create a truly inclusive workplace, where your voice matters, and real change happens. Your Voice Matters: Regular surveys that value your input. Real Action: "You said, we did"-because we listen and respond. Sustainability Focus: Employee champions at every hotel and HQ. We're proud members of the Hoteliers' Charter, and our team is always at the heart of what we do, guided by our values of Heart, Honesty, Spirit, and Team. Our commitment to equity means we welcome talent from all backgrounds, perspectives, and experiences, and we encourage applications from all communities, including underrepresented groups, parents, people living with disabilities, and those bringing diverse perspectives. Join us to experience what it means to work for a values led, award winning employer. Want to hear more about 'Life at Eden'? Follow us on
Jan 08, 2026
Full time
We're proud winners of the AA Small Hotel Group of the year 2024-25, rated as a Top 30 Best Place to Work in Hospitality 2024 by The Caterer, and recently crowned Best Employer at the 2025 Springboard Awards for Excellence Eden Hotel Collection is proud to offer university students the opportunity to complete their professional placement within our luxury boutique hotels. This is a unique opportunity for passionate and ambitious individuals studying for a degree in Hospitality Management, Travel & Tourism, or Business to gain hands on experience in a quality led, guest-focused environment. Who is this for? This placement is designed for university students seeking a 6+ month industry placement as part of their degree programme - whether a sandwich year, extended internship, or bespoke placement. It provides a meaningful springboard into the world of luxury hospitality and hotel operations. What you'll be doing? We offer a structured and flexible experience across key operational departments: Food & Beverage - Work alongside experienced teams in our award winning restaurants and brasseries (all holding 2-3 AA Rosettes), delivering exceptional dining experiences. Front Office - Join our reception, porterage, or guest services teams to play a key role in shaping the guest journey from arrival to departure. Bespoke Rotational Placements - For longer placements, we can offer exposure to multiple departments while focusing on your areas of interest, primarily within Food & Beverage or Front Office. Throughout the placement, you will work closely with managers and team members, gradually building responsibility and confidence in a professional, fast paced environment. What you'll need? To be successful in this role, you will: Be currently studying a degree in Hospitality, Tourism, or Business. Have gained some relevant hospitality, guest facing work experience in the UK. Be committed to delivering a five star guest experience. Possess strong communication skills and a team oriented mindset. Demonstrate professionalism, a willingness to learn, and a genuine enthusiasm for the industry. What to expect? A full time role, working a minimum of 40 hours per week across 5 days, shifts may include early starts from 6:00am and late finishes during elements of your placement. Weekend working is expected, with time off scheduled accordingly. A fast paced, supportive environment where you'll be encouraged to grow and take initiative. The placement does not include live in accommodation. Candidates will be expected to find their own living arrangements. What's in it for you? This is your opportunity to gain meaningful experience in a luxury hospitality setting. As a placement student, you'll develop practical skills, build your confidence, and work with an award winning team passionate about quality and guest service. Many of our previous placement students have gone on to pursue graduate opportunities within the Eden Hotel Collection or the wider hospitality industry. At Eden Hotel Collection, we're proud of our award winning approach to employee wellbeing, engagement, and recognition (with industry award wins in both 2023, 2024 and 2025!)-which means you're joining a team that values your happiness, growth, and success every step of the way. Generous Time Off: 31 days of leave, increasing to 33 with service. Monthly Tips: Fairly shared service charge/gratuities, all paid on second pay date in the month. Discounts & Perks: Exclusive savings at 800+ retailers, gyms, restaurants, days out, and utilities. Wellbeing Centre: Access to Hello Fresh recipes, fitness videos, and financial planning tools. Health & Wellness Plans: Dental, vision, alternative care, and 24/7 GP access. Sustainable Commuting: Cycle to Work and Electric Vehicle Leasing options. Exclusive EHC Perks: Discounted stays, spa treatments, golf, and leisure at our properties. The Happy Hub: Our reward and recognition platform where you can send peer to peer cards, earn monetary rewards, be celebrated as Employee of the Month, and receive long service vouchers. Genuine Wellbeing Support: We're here to support your financial, mental, and physical wellbeing both via our supportive teams and Hospitality Action. Employee Comm's: Stay connected through Eden Engage for all the latest team news. Grow with Eden: Develop with us through apprenticeships and leadership programs like RISE & THRIVE. Family-Friendly Policies: Enhanced leave and return to work financial support for life's key moments. Everyday Essentials: Free parking, meals on duty, uniform provided and a footwear allowance. A Culture of Collaboration and Care We work together to create a truly inclusive workplace, where your voice matters, and real change happens. Your Voice Matters: Regular surveys that value your input. Real Action: "You said, we did"-because we listen and respond. Sustainability Focus: Employee champions at every hotel and HQ. We're proud members of the Hoteliers' Charter, and our team is always at the heart of what we do, guided by our values of Heart, Honesty, Spirit, and Team. Our commitment to equity means we welcome talent from all backgrounds, perspectives, and experiences, and we encourage applications from all communities, including underrepresented groups, parents, people living with disabilities, and those bringing diverse perspectives. Join us to experience what it means to work for a values led, award winning employer. Want to hear more about 'Life at Eden'? Follow us on
JLL empowers you to shape a brighter way .Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Senior Operations and General manager - Hospitality & Workplace Operations - London Headquarters Position Overview We are seeking an exceptional Senior Operations and General manager to serve as the dedicated single point of contact for our client's prestigious London headquarters. This full-time, office-based role (5 days per week) requires a passionate professional who will live and breathe the client brand, treating our flagship building as their own home while delivering an uncompromising 5-star experience for employees, clients, and visitors.The successful candidate will combine extensive facilities management expertise with luxury hospitality excellence, ideally bringing hotel industry experience to elevate our workplace into a world-class destination that reflects our client's global reputation and values. Key Responsibilities Facilities Management Excellence Own end-to-end facilities operations for our client's London HQ, ensuring seamless daily operations across all building systems and services Serve as the primary facilities liaison for the client's leadership, providing proactive communication and swift issue resolution Coordinate with building engineering teams, maintenance contractors, and service providers to maintain optimal building performance Oversee space utilization, workplace optimization, and facility upgrades that enhance the client's employee experience Ensure full compliance with safety regulations, building codes, and corporate standards while maintaining the premium aesthetic that reflects our brand 5-Star Hospitality Delivery Establish and maintain luxury service standards that create memorable experiences for the client's employees, clients, and VIP visitors Design and implement comprehensive hospitality protocols spanning reception services, concierge operations, guest relations, and executive support Develop innovative workplace programs that enhance employee engagement and reinforce the client's culture and values Personally manage high-profile visitor experiences and executive-level hospitality requirements Brand Stewardship & Client Relations Embody the client's brand values and ensure all facilities operations reflect our commitment to excellence Build and maintain strong relationships with the client's stakeholders at all levels, from front-line employees to senior executives Serve as the trusted facilities advisor to client's leadership, anticipating needs and delivering solutions Handle all facilities-related escalations with professionalism, ensuring our client's reputation is always protected and enhanced Team Leadership & Service Culture Lead and inspire facilities and hospitality teams to deliver consistent 5-star service that exceeds the client's expectations Foster a service culture that prioritizes proactive care, problem-solving, and continuous improvement Ensure adequate staffing and seamless service delivery across all operational hours Conduct regular training to ensure all team members understand and embody the client's standards Required Qualifications Essential Experience Minimum 5-7 years progressive facilities management experience in premium corporate environments, luxury hotels, or high-end mixed-use properties Hotel industry experience strongly preferred, with demonstrated ability to translate hospitality excellence to corporate workplace settings Proven track record managing comprehensive facilities operations including HVAC, security, technology infrastructure, and maintenance coordination Experience serving as single point of contact for senior executives and managing high-stakes client relationships Technical Expertise Working knowledge of building systems, preventive maintenance programs, and facilities management software platforms Experience with space planning, workplace design, and facility optimization in corporate banking or financial services environments preferred Proficiency in facilities management systems, work order platforms, and Microsoft Office Suite Core Competencies Exceptional interpersonal skills with ability to build trust and credibility with client's leadership and teams Strong commercial acumen with budget management experience and P&L accountability Outstanding communication skills for presenting to executives and coordinating with diverse stakeholder groups Demonstrated passion for service excellence and brand stewardship Ability to work independently while maintaining close collaboration with client stakeholders teams Personal Attributes Genuine passion for hospitality and facilities excellence with pride in workplace presentation Flexibility and resilience to handle multiple priorities in a dynamic banking environment Professional presentation and demeanour suitable for interaction with senior executives and external clients Preferred Qualifications Professional certifications in facilities management (CFM, FMP) or hospitality management (CHA, CHE) Experience in financial services or banking environments Background coordinating events and executive meetings in corporate settings International experience or cultural awareness aligned with the client's global presence Location & Working Arrangements This role is based full-time (5 days per week) at the London headquarters, requiring a dedicated on-site presence to ensure continuous service excellence and immediate responsiveness to our teams and clients. Location: On-site -London, GBRIf this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email or call + 44 ( 0 ) to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our page > I want to work for JLL. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy .At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL),
Jan 07, 2026
Full time
JLL empowers you to shape a brighter way .Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Senior Operations and General manager - Hospitality & Workplace Operations - London Headquarters Position Overview We are seeking an exceptional Senior Operations and General manager to serve as the dedicated single point of contact for our client's prestigious London headquarters. This full-time, office-based role (5 days per week) requires a passionate professional who will live and breathe the client brand, treating our flagship building as their own home while delivering an uncompromising 5-star experience for employees, clients, and visitors.The successful candidate will combine extensive facilities management expertise with luxury hospitality excellence, ideally bringing hotel industry experience to elevate our workplace into a world-class destination that reflects our client's global reputation and values. Key Responsibilities Facilities Management Excellence Own end-to-end facilities operations for our client's London HQ, ensuring seamless daily operations across all building systems and services Serve as the primary facilities liaison for the client's leadership, providing proactive communication and swift issue resolution Coordinate with building engineering teams, maintenance contractors, and service providers to maintain optimal building performance Oversee space utilization, workplace optimization, and facility upgrades that enhance the client's employee experience Ensure full compliance with safety regulations, building codes, and corporate standards while maintaining the premium aesthetic that reflects our brand 5-Star Hospitality Delivery Establish and maintain luxury service standards that create memorable experiences for the client's employees, clients, and VIP visitors Design and implement comprehensive hospitality protocols spanning reception services, concierge operations, guest relations, and executive support Develop innovative workplace programs that enhance employee engagement and reinforce the client's culture and values Personally manage high-profile visitor experiences and executive-level hospitality requirements Brand Stewardship & Client Relations Embody the client's brand values and ensure all facilities operations reflect our commitment to excellence Build and maintain strong relationships with the client's stakeholders at all levels, from front-line employees to senior executives Serve as the trusted facilities advisor to client's leadership, anticipating needs and delivering solutions Handle all facilities-related escalations with professionalism, ensuring our client's reputation is always protected and enhanced Team Leadership & Service Culture Lead and inspire facilities and hospitality teams to deliver consistent 5-star service that exceeds the client's expectations Foster a service culture that prioritizes proactive care, problem-solving, and continuous improvement Ensure adequate staffing and seamless service delivery across all operational hours Conduct regular training to ensure all team members understand and embody the client's standards Required Qualifications Essential Experience Minimum 5-7 years progressive facilities management experience in premium corporate environments, luxury hotels, or high-end mixed-use properties Hotel industry experience strongly preferred, with demonstrated ability to translate hospitality excellence to corporate workplace settings Proven track record managing comprehensive facilities operations including HVAC, security, technology infrastructure, and maintenance coordination Experience serving as single point of contact for senior executives and managing high-stakes client relationships Technical Expertise Working knowledge of building systems, preventive maintenance programs, and facilities management software platforms Experience with space planning, workplace design, and facility optimization in corporate banking or financial services environments preferred Proficiency in facilities management systems, work order platforms, and Microsoft Office Suite Core Competencies Exceptional interpersonal skills with ability to build trust and credibility with client's leadership and teams Strong commercial acumen with budget management experience and P&L accountability Outstanding communication skills for presenting to executives and coordinating with diverse stakeholder groups Demonstrated passion for service excellence and brand stewardship Ability to work independently while maintaining close collaboration with client stakeholders teams Personal Attributes Genuine passion for hospitality and facilities excellence with pride in workplace presentation Flexibility and resilience to handle multiple priorities in a dynamic banking environment Professional presentation and demeanour suitable for interaction with senior executives and external clients Preferred Qualifications Professional certifications in facilities management (CFM, FMP) or hospitality management (CHA, CHE) Experience in financial services or banking environments Background coordinating events and executive meetings in corporate settings International experience or cultural awareness aligned with the client's global presence Location & Working Arrangements This role is based full-time (5 days per week) at the London headquarters, requiring a dedicated on-site presence to ensure continuous service excellence and immediate responsiveness to our teams and clients. Location: On-site -London, GBRIf this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email or call + 44 ( 0 ) to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our page > I want to work for JLL. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy .At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL),
We're proud winners of the AA Small Hotel Group of the year 2024-25, rated as a Top 30 Best Place to Work in Hospitality 2024 by The Caterer, and recently crowned Best Employer at the 2025 Springboard Awards for Excellence Eden Hotel Collection is proud to offer university students the opportunity to complete their professional placement within our luxury boutique hotels. This is a unique opportunity for passionate and ambitious individuals studying for a degree in Hospitality Management, Travel & Tourism, or Business to gain hands on experience in a quality led, guest focused environment. Who is this for? This placement is designed for university students seeking a 6+ month industry placement as part of their degree programme - whether a sandwich year, extended internship, or bespoke placement. It provides a meaningful springboard into the world of luxury hospitality and hotel operations. What you'll be doing? We offer a structured and flexible experience across key operational departments: Food & Beverage - Work alongside experienced teams in our award winning restaurants and brasseries (all holding 2-3 AA Rosettes), delivering exceptional dining experiences. Front Office - Join our reception, porterage, or guest services teams to play a key role in shaping the guest journey from arrival to departure. Bespoke Rotational Placements - For longer placements, we can offer exposure to multiple departments while focusing on your areas of interest, primarily within Food & Beverage or Front Office. Throughout the placement, you will work closely with managers and team members, gradually building responsibility and confidence in a professional, fast paced environment. What you'll need? To be successful in this role, you will: Be currently studying a degree in Hospitality, Tourism, or Business. Have gained some relevant hospitality, guest facing work experience in the UK. Be committed to delivering a five star guest experience. Possess strong communication skills and a team oriented mindset. Demonstrate professionalism, a willingness to learn, and a genuine enthusiasm for the industry. What to expect? A full time role, working a minimum of 40 hours per week across 5 days, Shifts may include early starts from 6:00am and late finishes during elements of your placement. Weekend working is expected, with time off scheduled accordingly. A fast paced, supportive environment where you'll be encouraged to grow and take initiative. The placement does not include live in accommodation. Candidates will be expected to find their own living arrangements. What's in it for you? This is your opportunity to gain meaningful experience in a luxury hospitality setting. As a placement student, you'll develop practical skills, build your confidence, and work with an award winning team passionate about quality and guest service. Many of our previous placement students have gone on to pursue graduate opportunities within the Eden Hotel Collection or the wider hospitality industry. At Eden Hotel Collection, we're proud of our award winning approach to employee wellbeing, engagement, and recognition (with industry award wins in both 2023, 2024 and 2025!)-which means you're joining a team that values your happiness, growth, and success every step of the way. Generous Time Off: 31 days of leave, increasing to 33 with service. Monthly Tips: Fairly shared service charge/gratuities, all paid on second pay date in the month. Discounts & Perks: Exclusive savings at 800+ retailers, gyms, restaurants, days out, and utilities. Wellbeing Centre: Access to Hello Fresh recipes, fitness videos, and financial planning tools. Health & Wellness Plans: Dental, vision, alternative care, and 24/7 GP access. Sustainable Commuting: Cycle to Work and Electric Vehicle Leasing options. Exclusive EHC Perks: Discounted stays, spa treatments, golf, and leisure at our properties. The Happy Hub: Our reward and recognition platform where you can send peer to peer cards, earn monetary rewards, be celebrated as Employee of the Month, and receive long service vouchers. Genuine Wellbeing Support: We're here to support your financial, mental, and physical wellbeing both via our supportive teams and Hospitality Action. Employee Comm's: Stay connected through Eden Engage for all the latest team news. Grow with Eden: Develop with us through apprenticeships and leadership programs like RISE & THRIVE. Family Friendly Policies: Enhanced leave and return to work financial support for life's key moments. Everyday Essentials: Free parking, meals on duty, uniform provided and a footwear allowance. A Culture of Collaboration and Care We work together to create a truly inclusive workplace, where your voice matters, and real change happens: Your Voice Matters: Regular surveys that value your input. Real Action: "You said, we did" - because we listen and respond. Sustainability Focus: Employee champions at every hotel and HQ. We're proud members of the Hoteliers' Charter, and our team is always at the heart of what we do, guided by our values of Heart, Honesty, Spirit, and Team. Our commitment to equity means we welcome talent from all backgrounds, perspectives, and experiences, and we encourage applications from all communities, including underrepresented groups, parents, people living with disabilities, and those bringing diverse perspectives. Join us to experience what it means to work for a values led, award winning employer. Want to hear more about 'Life at Eden'? Follow us on
Jan 07, 2026
Full time
We're proud winners of the AA Small Hotel Group of the year 2024-25, rated as a Top 30 Best Place to Work in Hospitality 2024 by The Caterer, and recently crowned Best Employer at the 2025 Springboard Awards for Excellence Eden Hotel Collection is proud to offer university students the opportunity to complete their professional placement within our luxury boutique hotels. This is a unique opportunity for passionate and ambitious individuals studying for a degree in Hospitality Management, Travel & Tourism, or Business to gain hands on experience in a quality led, guest focused environment. Who is this for? This placement is designed for university students seeking a 6+ month industry placement as part of their degree programme - whether a sandwich year, extended internship, or bespoke placement. It provides a meaningful springboard into the world of luxury hospitality and hotel operations. What you'll be doing? We offer a structured and flexible experience across key operational departments: Food & Beverage - Work alongside experienced teams in our award winning restaurants and brasseries (all holding 2-3 AA Rosettes), delivering exceptional dining experiences. Front Office - Join our reception, porterage, or guest services teams to play a key role in shaping the guest journey from arrival to departure. Bespoke Rotational Placements - For longer placements, we can offer exposure to multiple departments while focusing on your areas of interest, primarily within Food & Beverage or Front Office. Throughout the placement, you will work closely with managers and team members, gradually building responsibility and confidence in a professional, fast paced environment. What you'll need? To be successful in this role, you will: Be currently studying a degree in Hospitality, Tourism, or Business. Have gained some relevant hospitality, guest facing work experience in the UK. Be committed to delivering a five star guest experience. Possess strong communication skills and a team oriented mindset. Demonstrate professionalism, a willingness to learn, and a genuine enthusiasm for the industry. What to expect? A full time role, working a minimum of 40 hours per week across 5 days, Shifts may include early starts from 6:00am and late finishes during elements of your placement. Weekend working is expected, with time off scheduled accordingly. A fast paced, supportive environment where you'll be encouraged to grow and take initiative. The placement does not include live in accommodation. Candidates will be expected to find their own living arrangements. What's in it for you? This is your opportunity to gain meaningful experience in a luxury hospitality setting. As a placement student, you'll develop practical skills, build your confidence, and work with an award winning team passionate about quality and guest service. Many of our previous placement students have gone on to pursue graduate opportunities within the Eden Hotel Collection or the wider hospitality industry. At Eden Hotel Collection, we're proud of our award winning approach to employee wellbeing, engagement, and recognition (with industry award wins in both 2023, 2024 and 2025!)-which means you're joining a team that values your happiness, growth, and success every step of the way. Generous Time Off: 31 days of leave, increasing to 33 with service. Monthly Tips: Fairly shared service charge/gratuities, all paid on second pay date in the month. Discounts & Perks: Exclusive savings at 800+ retailers, gyms, restaurants, days out, and utilities. Wellbeing Centre: Access to Hello Fresh recipes, fitness videos, and financial planning tools. Health & Wellness Plans: Dental, vision, alternative care, and 24/7 GP access. Sustainable Commuting: Cycle to Work and Electric Vehicle Leasing options. Exclusive EHC Perks: Discounted stays, spa treatments, golf, and leisure at our properties. The Happy Hub: Our reward and recognition platform where you can send peer to peer cards, earn monetary rewards, be celebrated as Employee of the Month, and receive long service vouchers. Genuine Wellbeing Support: We're here to support your financial, mental, and physical wellbeing both via our supportive teams and Hospitality Action. Employee Comm's: Stay connected through Eden Engage for all the latest team news. Grow with Eden: Develop with us through apprenticeships and leadership programs like RISE & THRIVE. Family Friendly Policies: Enhanced leave and return to work financial support for life's key moments. Everyday Essentials: Free parking, meals on duty, uniform provided and a footwear allowance. A Culture of Collaboration and Care We work together to create a truly inclusive workplace, where your voice matters, and real change happens: Your Voice Matters: Regular surveys that value your input. Real Action: "You said, we did" - because we listen and respond. Sustainability Focus: Employee champions at every hotel and HQ. We're proud members of the Hoteliers' Charter, and our team is always at the heart of what we do, guided by our values of Heart, Honesty, Spirit, and Team. Our commitment to equity means we welcome talent from all backgrounds, perspectives, and experiences, and we encourage applications from all communities, including underrepresented groups, parents, people living with disabilities, and those bringing diverse perspectives. Join us to experience what it means to work for a values led, award winning employer. Want to hear more about 'Life at Eden'? Follow us on
Head Of Retail And Beverage - Edgbaston Cricket Ground, Birmingham Full-Time / Permanent Up to £45000 + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more. We're looking for As the Head of Retail and Beverage at Edgbaston Cricket Stadium, you will be pivotal in orchestrating the seamless delivery of top-tier catering services to patrons, in collaboration with Levy UK & I. Your role encompasses meticulous planning, execution, and supervision of all public GA catering operations, guaranteeing alignment with organisational benchmarks and exceeding client anticipations. Your core responsibilities revolve around optimising operational processes, adeptly leading staff, fostering unparalleled customer experiences, safeguarding financial soundness of a £3.2m revenue, and upholding regulatory compliance standards. We are Levy Levy is about elevating experiences. We are a leading global hospitality partner, designing and delivering unforgettable guest moments that prioritise people and the planet. Trusted by some of the world's most iconic stadiums, entertainment venues, and major events, from Wimbledon and Twickenham to Tottenham Hotspur Stadium, Edgbaston, the SEC and ExCeL London we bring experiences to life with passion and precision. Our mission is to succeed the right way. From pioneering tech and seamless operations to show-stopping menus and exceptional service, we use insight and innovation to understand guests, improve the customer journey, reduce environmental impact, and support local communities. We are a passionate, diverse team of venue specialists dedicated to making the planet better for future generations. Head Of Retail And Beverage - The Role Operational Excellence: Line manage the retail and cellar team, setting performance expectations and driving accountability. Provide first class non-match day and match day retail, bar, third party concessions operations To champion HSE within the unit and lead by example, ensuring compliance with all regulations and statutory and legal requirements, including in respect of health and safety matters Setting quality and operational standards Establish excellent relationships with clients, contractors and other departments Management and development of relevant personnel, providing inspiration and leadership to deliver exceptional service Review performance and optimise sales and profitability to ensure delivery of departmental financial targets, as driven by a 'smart' approach to maximising the customer experience in terms of queue times, use and application of technology and the provision of enticing marketing offers Demonstrate full alignment with the Levy and client vision and values by consistently doing the right things and celebrating successes Optimise staffing levels at events to ensure that we meet the highest levels of customer service and maximise profitability Liaison with 3rd party suppliers and contractors to underpin effective service delivery and product quality Continually aware of the customer journey, pressure points and opportunities to observe, capture and act on client and customer feedback continually Review wastage with the culinary team and cellar team, look at opportunities to control, educate and reduce to support overall GP% targets To be aware and adhere with statutory, legal and Company policy requirements for; Health and Safety, Food Hygiene, Licensing Laws, Employment Law, Fire Regulations, Sales of good/Trade Description, Personnel/HR procedures. Ensure all operational areas are risk-assessed, compliant, and operating to Compass/Levy policy. Own the operational planning cycle, including capacity modelling, queue-flow planning, technology optimisation, and delivery coordination with Logistics, Cellar, and Culinary teams. Collaborate cross-departmentally to deliver innovation, efficiencies, and continuous improvement. Staff Management and Learning and Development: Serve as the site lead for stock integrity across all Retail & Beverage operations. Implement stock protection strategies aligned to Compass profit protection standards. Working with the Cellar Manager and the Logistics Manager to oversee the smooth running of the department To ensure that all new team members are inducted, trained, and developed to ensure that the highest levels of efficiency within the operation and customer service are always employed. To engender good staff, customer, and client relations always To ensure that all staff are trained promptly in all areas of food hygiene and health and safety, ensuring that training record cards are duly signed. To identify employees with potential for development and promotions within the operation, ensuring the correct development and training opportunities are given. To be engaged in and an active supporter in your team's learning and development plans To regularly provide feedback suitable to each team member's learning style to your direct reports to ensure their continued growth within the company. Foster a culture of high performance, teamwork and inclusion - in line with the Levy and Edgbaston Values. Address underperformance promptly using a structured and fair performance framework Quality Control and Customer Service: Monitor food and beverage quality throughout the catering process, addressing any issues promptly to maintain high standards of taste, presentation, and hygiene. Monitor food safety throughout the service operation and set up, ensuring all HACCP processes within your control are adhered to with any risk mitigated where necessary. Interact with customers to understand their needs and preferences, ensuring a personalised and memorable dining experience. Handle customer complaints and inquiries with professionalism and efficiency, resolving issues to their satisfaction and upholding the venue's reputation. Financial Management: Monitor labour, consumables, and operating costs, ensuring delivery against financial targets.To thoroughly investigate and feedback to the General Manager on any variances found and put an operational plan in place to mitigate them. Analyse stock performance, waste, yield, and margin to drive GP% improvements.To suggest to the General Manager developments in the operation that may improve the profitability, where agreed, implement, and monitor these changes once approved.To e
Jan 07, 2026
Full time
Head Of Retail And Beverage - Edgbaston Cricket Ground, Birmingham Full-Time / Permanent Up to £45000 + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more. We're looking for As the Head of Retail and Beverage at Edgbaston Cricket Stadium, you will be pivotal in orchestrating the seamless delivery of top-tier catering services to patrons, in collaboration with Levy UK & I. Your role encompasses meticulous planning, execution, and supervision of all public GA catering operations, guaranteeing alignment with organisational benchmarks and exceeding client anticipations. Your core responsibilities revolve around optimising operational processes, adeptly leading staff, fostering unparalleled customer experiences, safeguarding financial soundness of a £3.2m revenue, and upholding regulatory compliance standards. We are Levy Levy is about elevating experiences. We are a leading global hospitality partner, designing and delivering unforgettable guest moments that prioritise people and the planet. Trusted by some of the world's most iconic stadiums, entertainment venues, and major events, from Wimbledon and Twickenham to Tottenham Hotspur Stadium, Edgbaston, the SEC and ExCeL London we bring experiences to life with passion and precision. Our mission is to succeed the right way. From pioneering tech and seamless operations to show-stopping menus and exceptional service, we use insight and innovation to understand guests, improve the customer journey, reduce environmental impact, and support local communities. We are a passionate, diverse team of venue specialists dedicated to making the planet better for future generations. Head Of Retail And Beverage - The Role Operational Excellence: Line manage the retail and cellar team, setting performance expectations and driving accountability. Provide first class non-match day and match day retail, bar, third party concessions operations To champion HSE within the unit and lead by example, ensuring compliance with all regulations and statutory and legal requirements, including in respect of health and safety matters Setting quality and operational standards Establish excellent relationships with clients, contractors and other departments Management and development of relevant personnel, providing inspiration and leadership to deliver exceptional service Review performance and optimise sales and profitability to ensure delivery of departmental financial targets, as driven by a 'smart' approach to maximising the customer experience in terms of queue times, use and application of technology and the provision of enticing marketing offers Demonstrate full alignment with the Levy and client vision and values by consistently doing the right things and celebrating successes Optimise staffing levels at events to ensure that we meet the highest levels of customer service and maximise profitability Liaison with 3rd party suppliers and contractors to underpin effective service delivery and product quality Continually aware of the customer journey, pressure points and opportunities to observe, capture and act on client and customer feedback continually Review wastage with the culinary team and cellar team, look at opportunities to control, educate and reduce to support overall GP% targets To be aware and adhere with statutory, legal and Company policy requirements for; Health and Safety, Food Hygiene, Licensing Laws, Employment Law, Fire Regulations, Sales of good/Trade Description, Personnel/HR procedures. Ensure all operational areas are risk-assessed, compliant, and operating to Compass/Levy policy. Own the operational planning cycle, including capacity modelling, queue-flow planning, technology optimisation, and delivery coordination with Logistics, Cellar, and Culinary teams. Collaborate cross-departmentally to deliver innovation, efficiencies, and continuous improvement. Staff Management and Learning and Development: Serve as the site lead for stock integrity across all Retail & Beverage operations. Implement stock protection strategies aligned to Compass profit protection standards. Working with the Cellar Manager and the Logistics Manager to oversee the smooth running of the department To ensure that all new team members are inducted, trained, and developed to ensure that the highest levels of efficiency within the operation and customer service are always employed. To engender good staff, customer, and client relations always To ensure that all staff are trained promptly in all areas of food hygiene and health and safety, ensuring that training record cards are duly signed. To identify employees with potential for development and promotions within the operation, ensuring the correct development and training opportunities are given. To be engaged in and an active supporter in your team's learning and development plans To regularly provide feedback suitable to each team member's learning style to your direct reports to ensure their continued growth within the company. Foster a culture of high performance, teamwork and inclusion - in line with the Levy and Edgbaston Values. Address underperformance promptly using a structured and fair performance framework Quality Control and Customer Service: Monitor food and beverage quality throughout the catering process, addressing any issues promptly to maintain high standards of taste, presentation, and hygiene. Monitor food safety throughout the service operation and set up, ensuring all HACCP processes within your control are adhered to with any risk mitigated where necessary. Interact with customers to understand their needs and preferences, ensuring a personalised and memorable dining experience. Handle customer complaints and inquiries with professionalism and efficiency, resolving issues to their satisfaction and upholding the venue's reputation. Financial Management: Monitor labour, consumables, and operating costs, ensuring delivery against financial targets.To thoroughly investigate and feedback to the General Manager on any variances found and put an operational plan in place to mitigate them. Analyse stock performance, waste, yield, and margin to drive GP% improvements.To suggest to the General Manager developments in the operation that may improve the profitability, where agreed, implement, and monitor these changes once approved.To e
Important notice In line with our redeployment policy, we'll prioritise applications from employees who are under formal notice of redundancy. We're looking for a Facilities & Support Services Manager to lead facilities management and business support services across a complex property portfolio. This is a key leadership role, ensuring safe, efficient and sustainable operations while supporting great experiences for visitors, staff and volunteers. What it's like to work here At the National Trust, we care for nature, beauty and history for everyone, for ever. You'll be part of a collaborative team that values high standards, sustainability and continuous improvement. Working closely with colleagues and contractors, you'll help create a safe and welcoming environment that supports our conservation purpose and enhances the visitor experience. What you'll be doing You'll oversee facilities and business support services, ensuring compliance with health and safety, fire safety and security standards. Managing budgets and resources effectively, you'll deliver cost-efficient operations and lead on environmental initiatives such as energy and waste management. Your role includes leading a team of staff and volunteers, fostering a positive culture and maximising involvement. You'll act as the main point of contact for internal and external queries, maintaining strong relationships and delivering excellent customer service. As part of the leadership team, you may contribute to business planning and take on duty management responsibilities. Who we're looking for Applications from redeployees are assessed against the minimum criteria for the role. In your application, please provide details of how you meet the minimum criteria below: Delivery of facilities management and supporting services. Compliance and risk management Leadership and team development Financial and resource management Use of Systems and Information Management Conservation, environmental and sustainability awareness Customer service and stakeholder engagement Criteria for all other applicants: Strong understanding of facilities management and maintenance requirements Excellent knowledge of health and safety and compliance legislation Proven leadership skills, including team development and volunteer management Experience managing budgets, projects and contracts effectively Strong communication and relationship-building skills Advanced IT skills and experience using asset management systems The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Rental deposit loan scheme Season ticket loan EV car lease scheme (for roles that meet the salary criteria) Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places
Jan 07, 2026
Full time
Important notice In line with our redeployment policy, we'll prioritise applications from employees who are under formal notice of redundancy. We're looking for a Facilities & Support Services Manager to lead facilities management and business support services across a complex property portfolio. This is a key leadership role, ensuring safe, efficient and sustainable operations while supporting great experiences for visitors, staff and volunteers. What it's like to work here At the National Trust, we care for nature, beauty and history for everyone, for ever. You'll be part of a collaborative team that values high standards, sustainability and continuous improvement. Working closely with colleagues and contractors, you'll help create a safe and welcoming environment that supports our conservation purpose and enhances the visitor experience. What you'll be doing You'll oversee facilities and business support services, ensuring compliance with health and safety, fire safety and security standards. Managing budgets and resources effectively, you'll deliver cost-efficient operations and lead on environmental initiatives such as energy and waste management. Your role includes leading a team of staff and volunteers, fostering a positive culture and maximising involvement. You'll act as the main point of contact for internal and external queries, maintaining strong relationships and delivering excellent customer service. As part of the leadership team, you may contribute to business planning and take on duty management responsibilities. Who we're looking for Applications from redeployees are assessed against the minimum criteria for the role. In your application, please provide details of how you meet the minimum criteria below: Delivery of facilities management and supporting services. Compliance and risk management Leadership and team development Financial and resource management Use of Systems and Information Management Conservation, environmental and sustainability awareness Customer service and stakeholder engagement Criteria for all other applicants: Strong understanding of facilities management and maintenance requirements Excellent knowledge of health and safety and compliance legislation Proven leadership skills, including team development and volunteer management Experience managing budgets, projects and contracts effectively Strong communication and relationship-building skills Advanced IT skills and experience using asset management systems The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Rental deposit loan scheme Season ticket loan EV car lease scheme (for roles that meet the salary criteria) Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places
Important notice In line with our redeployment policy, we'll prioritise applications from employees who are under formal notice of redundancy. We're looking for a Facilities Manager at Giant's Causeway. What it's like to work here Flanked by the wild North Atlantic Ocean and a landscape of dramatic cliffs, for centuries the Giant's Causeway has inspired artists, stirred scientific debate, and captured the imagination of all who visit. Northern Ireland's North Coast is one of the largest and stunning portfolios within the National Trust, welcoming over 600,000 visitors every year, who come to explore the iconic coastline. This is an operational role based at the Giant's Causeway, comprising a team of approximately 100 passionate and enthusiastic staff, working hard to provide exceptional and well cared for visitor services and life-long memories for our visitors. What you'll be doing As our Facilities Manager, you'll be leading all planned preventative, reactive and small projects across the estate. You'll also be involved in the day-to-day running of capital works projects. You'll be based primarily at our award-winning, sustainable Visitor Centre at the Giant's Causeway and will have facilities management responsibility for the entire Causeway site, Carrick-a-Rede Rope Bridge and Downhill Demesne properties. You will line-manage the facilities team, who are responsible for the efficient management, maintenance and compliance of our built assets, maintaining high standards of care and quality throughout the estate portfolio. You'll also form strong links with your fellow heads of department and work together to improve our assets and maintenance strategies and use resources efficiently. You'll be part of the Property Leadership Team, and the duty manager team, which means you'll have direct delegated budget management and compliance task responsibilities, as well as occasionally acting as duty manager. Who we're looking for Applications from redeployees are assessed against the minimum criteria for the role. In your application, please provide details of how you meet the minimum criteria below: experience in leading compliance with health, safety, fire, and security regulations proven ability lead and develop a team experience planning maintenance in buildings budget management skills customer service skills Criteria for all other applicants: experienced in managing facilities, or supervising, and looking to develop your career keenly interested in looking after buildings and assets to a high standard skilled in managing relations with contractors focused on detail, especially to do with health and safety and compliance knowledgeable of environmental and climate initiatives able to manage large maintenance budgets and make sure projects run smoothly. The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Rental deposit loan scheme Season ticket loan EV car lease scheme (for roles that meet the salary criteria) Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places
Jan 07, 2026
Full time
Important notice In line with our redeployment policy, we'll prioritise applications from employees who are under formal notice of redundancy. We're looking for a Facilities Manager at Giant's Causeway. What it's like to work here Flanked by the wild North Atlantic Ocean and a landscape of dramatic cliffs, for centuries the Giant's Causeway has inspired artists, stirred scientific debate, and captured the imagination of all who visit. Northern Ireland's North Coast is one of the largest and stunning portfolios within the National Trust, welcoming over 600,000 visitors every year, who come to explore the iconic coastline. This is an operational role based at the Giant's Causeway, comprising a team of approximately 100 passionate and enthusiastic staff, working hard to provide exceptional and well cared for visitor services and life-long memories for our visitors. What you'll be doing As our Facilities Manager, you'll be leading all planned preventative, reactive and small projects across the estate. You'll also be involved in the day-to-day running of capital works projects. You'll be based primarily at our award-winning, sustainable Visitor Centre at the Giant's Causeway and will have facilities management responsibility for the entire Causeway site, Carrick-a-Rede Rope Bridge and Downhill Demesne properties. You will line-manage the facilities team, who are responsible for the efficient management, maintenance and compliance of our built assets, maintaining high standards of care and quality throughout the estate portfolio. You'll also form strong links with your fellow heads of department and work together to improve our assets and maintenance strategies and use resources efficiently. You'll be part of the Property Leadership Team, and the duty manager team, which means you'll have direct delegated budget management and compliance task responsibilities, as well as occasionally acting as duty manager. Who we're looking for Applications from redeployees are assessed against the minimum criteria for the role. In your application, please provide details of how you meet the minimum criteria below: experience in leading compliance with health, safety, fire, and security regulations proven ability lead and develop a team experience planning maintenance in buildings budget management skills customer service skills Criteria for all other applicants: experienced in managing facilities, or supervising, and looking to develop your career keenly interested in looking after buildings and assets to a high standard skilled in managing relations with contractors focused on detail, especially to do with health and safety and compliance knowledgeable of environmental and climate initiatives able to manage large maintenance budgets and make sure projects run smoothly. The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Rental deposit loan scheme Season ticket loan EV car lease scheme (for roles that meet the salary criteria) Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places
Important notice In line with our redeployment policy, we'll prioritise applications from employees who are under formal notice of redundancy. We have an exciting opportunity for a Head Gardener to join the team in the West Cornwall group, managing and caring for two amazing gardens and their plant collections. We are looking for someone to bring their passion, knowledge and expertise to lead our garden teams in caring for these two beautiful yet distinctly different Cornish gardens at Godolphin and Trengwainton. We want to welcome all our visitors and for them to enjoy the experience of visiting such significant places and provide opportunities to join us in caring for our places. What it's like to work here Trengwainton is home to an important plant collection, which has continued to develop from its the early twentieth century beginning and the historic families passion for plants. The garden continues to flourish with the National Trust to this day. The extensive woodland garden also contains a walled garden that shelters some unusual and more tender plants and has areas of productive horticulture. Godolphin is truly an ancient garden, with the remains of a layout that could date from as early as the 14th century. Despite its atmosphere of deep time, it is gardened sensitively in a sustainable way via organic methods. An orchard, newly planted woodland, and ancient bluebell woodland compliment the landscape. Reporting to the General Manager, you'll be a key part of the Property Leadership Team holding accountability for day-to-day maintenance and long-term planning for the gardens. You'll set and deliver your own operating and conservation budgets and be responsible for the safety and compliance within the garden. What you'll be doing As Head Gardener for the West Cornwall group, you will lead two gardens, where you will provide support and develop the teams. You'll have a flexible and innovative approach with a 'can do' attitude and will enjoy trialling new techniques and planting ideas. You'll manage day to day work schedules, support and mentor staff and volunteers, contribute to visitor engagement through events and tours, and ensure the budgets are used effectively. Tree and woodland management form a part of this role, as well as maintaining community links with our local partners and historic family. You'll work closely with the visitor experience team to champion our work and engage visitors with the beauty, nature and history of our gardens. You'll support an inclusive culture, where everyone feels a positive sense of belonging and pride for the part they play. You'll work with property teams to make changes that improve access to the garden. You'll have a close working relationship with experts from our internal consultancy and will connect yourself internally and externally to ensure you are always learning from others, identifying partnership opportunities where relevant, and sharing your knowledge and skills. Who we're looking for Applications from redeployees are assessed against the minimum criteria for the role. In your application, please provide details of how you meet the minimum criteria below: A skilled communicator, who can build strong relationships within diverse teams, both internally and externally A flexible thinker and problem-solver, skilled at negotiating and building productive networks, and confident in using your expertise to influence decisions Proactive and organised, with experience of managing projects and a talent for multi-tasking and getting things done, strongly focused on detail, quality, cost and time. A leader for inclusion, who finds ways to create an inclusive culture. A leader with skills with experience of managing and supporting teams of staff and volunteers Criteria for all other applicants: Significant practical horticultural experience supported by appropriate qualifications to at least RHS level 3 or above (or equivalent vocational experience) Experience of managing a diverse garden throughout the seasons and able to draw on your excellent knowledge of plants and plant care Knowledge and understanding of the conservation of historic landscapes and the ability to work with key management documents including Statement of Significance, Conservation Management Plan and the Garden Management Plan in order to retain as well as build upon the garden's unique character Experience of personal contribution to the development and delivery of interventions and/or programming within gardens and the outdoors to enhance visitor engagement, drive visitor growth or deepen community connections Experience with managing operational risk and compliance requirements relevant to horticulture Experience with managing resources, budgets and work plans to ensure quality delivery The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Rental deposit loan scheme Season ticket loan EV car lease scheme (for roles that meet the salary criteria) Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places
Jan 07, 2026
Full time
Important notice In line with our redeployment policy, we'll prioritise applications from employees who are under formal notice of redundancy. We have an exciting opportunity for a Head Gardener to join the team in the West Cornwall group, managing and caring for two amazing gardens and their plant collections. We are looking for someone to bring their passion, knowledge and expertise to lead our garden teams in caring for these two beautiful yet distinctly different Cornish gardens at Godolphin and Trengwainton. We want to welcome all our visitors and for them to enjoy the experience of visiting such significant places and provide opportunities to join us in caring for our places. What it's like to work here Trengwainton is home to an important plant collection, which has continued to develop from its the early twentieth century beginning and the historic families passion for plants. The garden continues to flourish with the National Trust to this day. The extensive woodland garden also contains a walled garden that shelters some unusual and more tender plants and has areas of productive horticulture. Godolphin is truly an ancient garden, with the remains of a layout that could date from as early as the 14th century. Despite its atmosphere of deep time, it is gardened sensitively in a sustainable way via organic methods. An orchard, newly planted woodland, and ancient bluebell woodland compliment the landscape. Reporting to the General Manager, you'll be a key part of the Property Leadership Team holding accountability for day-to-day maintenance and long-term planning for the gardens. You'll set and deliver your own operating and conservation budgets and be responsible for the safety and compliance within the garden. What you'll be doing As Head Gardener for the West Cornwall group, you will lead two gardens, where you will provide support and develop the teams. You'll have a flexible and innovative approach with a 'can do' attitude and will enjoy trialling new techniques and planting ideas. You'll manage day to day work schedules, support and mentor staff and volunteers, contribute to visitor engagement through events and tours, and ensure the budgets are used effectively. Tree and woodland management form a part of this role, as well as maintaining community links with our local partners and historic family. You'll work closely with the visitor experience team to champion our work and engage visitors with the beauty, nature and history of our gardens. You'll support an inclusive culture, where everyone feels a positive sense of belonging and pride for the part they play. You'll work with property teams to make changes that improve access to the garden. You'll have a close working relationship with experts from our internal consultancy and will connect yourself internally and externally to ensure you are always learning from others, identifying partnership opportunities where relevant, and sharing your knowledge and skills. Who we're looking for Applications from redeployees are assessed against the minimum criteria for the role. In your application, please provide details of how you meet the minimum criteria below: A skilled communicator, who can build strong relationships within diverse teams, both internally and externally A flexible thinker and problem-solver, skilled at negotiating and building productive networks, and confident in using your expertise to influence decisions Proactive and organised, with experience of managing projects and a talent for multi-tasking and getting things done, strongly focused on detail, quality, cost and time. A leader for inclusion, who finds ways to create an inclusive culture. A leader with skills with experience of managing and supporting teams of staff and volunteers Criteria for all other applicants: Significant practical horticultural experience supported by appropriate qualifications to at least RHS level 3 or above (or equivalent vocational experience) Experience of managing a diverse garden throughout the seasons and able to draw on your excellent knowledge of plants and plant care Knowledge and understanding of the conservation of historic landscapes and the ability to work with key management documents including Statement of Significance, Conservation Management Plan and the Garden Management Plan in order to retain as well as build upon the garden's unique character Experience of personal contribution to the development and delivery of interventions and/or programming within gardens and the outdoors to enhance visitor engagement, drive visitor growth or deepen community connections Experience with managing operational risk and compliance requirements relevant to horticulture Experience with managing resources, budgets and work plans to ensure quality delivery The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Rental deposit loan scheme Season ticket loan EV car lease scheme (for roles that meet the salary criteria) Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places
Job title: Junior Assistant Manager Salary: 32,110 Location: Sidmouth, Devon Accommodation provided: N/A Type of contract: Permanent Workplace description: With wonderful sea views, this hotel is one of Sidmouth's popular 4-star hotels. It is a short level walk from the town centre. It has private manicured gardens and a terrace for drinks or lunches close to the sea. The bar, lounges and most bedrooms also have exceptional sea views, and guests find them warm and comfortable. The restaurant has a modern English menu and friendly and efficient staff. Main duties and responsibilities: The following may include and are not limited to; - Staff; Supervise, assist and if necessary train staff in their duties in a professional manner in keeping with their position. Service; Ensure a pleasant and polite service is provided to all the Hotel s guests. Assist with the complaints procedure if necessary. Organise and/or assist in all in-house entertainment. Stock; Where necessary take responsibility for any stock/equipment in line with Hotel procedure. Premises; Ensure premises are maintained internally and externally whilst ensuring that all hygiene and security procedures are followed. Monetary; Ensure that all procedures are observed with regard to the handling of any monies. Personal Requirements; Maintain an exceptional neat and tidy appearance, adhering to the Company / Hotel uniform standards at all times. Maintaining professional behaviour at all times. Legislation: Adhere to all Health and Safety, Fire Safety , Food Safety, General Data Protection Regulations and any other relevant legislation where required, at all times. Other Duties; Perform any other reasonable tasks as and when required. Essential criteria: Must be able to demonstrate the right to work in the United Kingdom Education: Good general standard of education and preferably a relevant Hospitality qualification Experience: Previous Hotel/Restaurant experience in a similar establishment essential. Excellent communication and interpersonal skills required. Level of English at Level C2 (CEFR) or above I would like to thank you for your interest shown in this position. Please note that we take your application very seriously, but must stress that applications will only be answered in person if they match the criteria of the position advertised. Important Notes: 1. Applications should be made by email or phone. 2. Applications should be in Word format only and in ENGLISH! 3. DDH Recruitment Ltd does not charge work seekers for its services. 4. All workers will be subject to UK taxation. Please be aware that if you apply for this vacancy then you have given permission under Data Protection (GDPR) for DDH Recruitment Ltd to work with your enclosed information and CV content and to share these details with our clients. We take the receipt of your CV as your permission to proceed with your application. If you do not wish DDH Recruitment Ltd to use your details with our clients, please contact us as soon as possible.
Jan 07, 2026
Full time
Job title: Junior Assistant Manager Salary: 32,110 Location: Sidmouth, Devon Accommodation provided: N/A Type of contract: Permanent Workplace description: With wonderful sea views, this hotel is one of Sidmouth's popular 4-star hotels. It is a short level walk from the town centre. It has private manicured gardens and a terrace for drinks or lunches close to the sea. The bar, lounges and most bedrooms also have exceptional sea views, and guests find them warm and comfortable. The restaurant has a modern English menu and friendly and efficient staff. Main duties and responsibilities: The following may include and are not limited to; - Staff; Supervise, assist and if necessary train staff in their duties in a professional manner in keeping with their position. Service; Ensure a pleasant and polite service is provided to all the Hotel s guests. Assist with the complaints procedure if necessary. Organise and/or assist in all in-house entertainment. Stock; Where necessary take responsibility for any stock/equipment in line with Hotel procedure. Premises; Ensure premises are maintained internally and externally whilst ensuring that all hygiene and security procedures are followed. Monetary; Ensure that all procedures are observed with regard to the handling of any monies. Personal Requirements; Maintain an exceptional neat and tidy appearance, adhering to the Company / Hotel uniform standards at all times. Maintaining professional behaviour at all times. Legislation: Adhere to all Health and Safety, Fire Safety , Food Safety, General Data Protection Regulations and any other relevant legislation where required, at all times. Other Duties; Perform any other reasonable tasks as and when required. Essential criteria: Must be able to demonstrate the right to work in the United Kingdom Education: Good general standard of education and preferably a relevant Hospitality qualification Experience: Previous Hotel/Restaurant experience in a similar establishment essential. Excellent communication and interpersonal skills required. Level of English at Level C2 (CEFR) or above I would like to thank you for your interest shown in this position. Please note that we take your application very seriously, but must stress that applications will only be answered in person if they match the criteria of the position advertised. Important Notes: 1. Applications should be made by email or phone. 2. Applications should be in Word format only and in ENGLISH! 3. DDH Recruitment Ltd does not charge work seekers for its services. 4. All workers will be subject to UK taxation. Please be aware that if you apply for this vacancy then you have given permission under Data Protection (GDPR) for DDH Recruitment Ltd to work with your enclosed information and CV content and to share these details with our clients. We take the receipt of your CV as your permission to proceed with your application. If you do not wish DDH Recruitment Ltd to use your details with our clients, please contact us as soon as possible.
Summary Sidley in London We are proud to offer our lawyers and professional staff myriad opportunities to apply their talents toward important, challenging projects on a global stage. Our culture of collegiality attracts people with diverse skills and backgrounds who are dedicated to teamwork, collaboration and superior client service. Sidley has built an inclusive, collegiate culture firmwide and we maintain an environment focused on teamwork and cooperation. Our London office has a relaxed, down-to-earth friendliness, with lawyers and business professionals at all levels treating each other with genuine respect. We value the skills and knowledge that each team member brings and believe in creating a work environment where everyone thrives. We are located in a distinctive new development at 70 St. Mary Axe with panoramic views across London. Based in the heart of the City and close to Liverpool Street station with all the area has to offer - fantastic restaurants and bars, shopping and sporting facilities. You'll find a great social scene within the office, with organised events including sailing and skiing weekends, seasonal parties and charitable team activities. Inclusion Sidley is committed to fostering a welcoming and inclusive culture. We recognise that bringing together individuals from various backgrounds, experiences, and perspectives strengthens the quality of our legal work and continues to position us as a trusted leader in the legal profession. Our commitment to inclusion not only enriches our workplace but also enhances our ability to fulfil our mission providing the highest quality legal services for our clients. Role overview The Legal Networks Events Specialist works closely with the Legal Networks Manager and serves as a liaison and coordinator of the legal networks for Sidley's life sciences clients. The legal networks are membership-based benchmarking and networking groups for in-house regulatory counsel at life sciences companies working on specific areas of regulatory law. Alongside the Legal Networks Manager, they will work directly with partners and other stakeholders, and assist in coordinating the legal networks membership groups. Projects will include planning and execution of the biannual meetings and webinars; assisting in the maintenance of membership collateral for the networks; supporting efforts to retain and expand the legal networks membership base; managing all membership data; monitoring progress against planned priorities; and brainstorming on strategies to improve the profile of the networks. They will take an active role in learning about the life sciences industry practices and other network-related practices. The role requires the development of strong and effective working relationships within the Marketing department, as well as with other administrative departments and lawyers. The Legal Networks Specialist also works closely with Business Development and Marketing team members across different offices (across multiple time zones) to coordinate marketing efforts. It is essential that the Specialist is a self-starter and enjoys working within a fast-paced, international team environment. Duties and Responsibilities Key responsibilities To perform this job successfully, an individual must be able to perform each Essential Duty and Responsibility (the "Essential Duties") satisfactorily. The requirements listed are representative of the minimum knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the Essential Duties. Membership Maintenance Work in collaboration with the responsible lawyers within each legal networks' planning team and the Legal Networks Manager on related business development activities to support the maintenance of the current membership base and recruit new member companies across each legal network. Responsibilities include: Function as a primary liaison between the legal networks and its members. This includes answering queries, providing information, preparing regular communication activities, maintaining membership records, and assisting with the annual renewals process. Maintain and regularly update company contacts and event-related details across CRM platforms to ensure accuracy Direct engagement with Sidley colleagues across the firm to promote the legal networks through a variety of channels, including drafting tailored emails for lawyer outreach to clients, and presenting the benefits of the networks on internal calls and at practice group meetings. Cross-sell other legal networks to the existing networks membership base when the opportunity arises. Annually review and contact paying members who are not actively using their membership for feedback. Research Requests for Sidley Lawyers for Billable Matters Undertake research within the legal networks extranet site for topics covered at past meetings or within previous benchmarking reports to assist Sidley lawyers with billable matters. Curate and summarise research into clear and concise reports, and communicate findings to the lawyers promptly. Programs, Events and Communications Working with the Legal Networks Manager to develop, plan, lead, and execute legal networks events for members. Responsibilities include: Creation and management of project plans and timelines. Chair and schedule regular planning calls with the planning teams for each legal network to ensure the network meetings are making adequate progress. Lead on event related tasks. Onsite event management. Draft and coordinate all related internal and external communications. Compile, analyse and report event feedback and participation data to support planning decisions and network growth strategies. Work closely with the planning teams, the Legal Networks Manager, regional and relevant Business Development and Marketing colleagues, and IT on event logistics, including invitations, strategic development of guest lists, nametags, handout materials, site management, multimedia, speakers, visual presentations, and follow-up. Qualifications Candidate profile The following candidate attributes are essential for this position: A minimum of two (2) years of experience planning and leading events in a corporate or professional services environment Excellent written communication skills and experience of writing for a variety of audiences, tailoring your writing appropriately, and strong attention to detail On-site event management A talent for building strong relationships General understanding of effective business development and marketing activities Strong computer skills, including knowledge of the Microsoft Office Suite The following will also be required of the successful candidate: Experience of managing events within a membership organisation A Bachelor's degree, preferably in event management, marketing, business, or related field Experience of using CRM software (i.e., Salesforce, InterAction) Advanced knowledge of internal marketing databases and technologies to track, maintain, and disseminate content, including Vuture and InterAction Someone who enjoys working collaboratively, pulling on the strengths of people with different viewpoints and ideas with the goal of finding the most promising solution or approach Proven ability to identify opportunities for efficiency and process improvement Regularly "thinks outside of the box" regarding strategies to boost the profile for the legal networks within Sidley In addition to the above, the successful candidate will have: Strong organisational skills Strong judgment and attention to detail Strong interpersonal communication and analytical and problem-solving skills Works harmoniously and effectively with others Able to preserve confidentiality and exercise discretion Able to work under pressure and manage multiple projects with competing deadlines and priorities Benefits Annual discretionary performance bonus Non-contributory pension scheme - 5% employer contribution, with an additional 3% matched from you 33 days paid time off - inclusive of short-term sickness absence Private Medical Insurance Permanent Health Insurance Life Assurance - equivalent to four times your salary Health club contribution Interest free season ticket loan Free GP service and regular health checks
Jan 07, 2026
Full time
Summary Sidley in London We are proud to offer our lawyers and professional staff myriad opportunities to apply their talents toward important, challenging projects on a global stage. Our culture of collegiality attracts people with diverse skills and backgrounds who are dedicated to teamwork, collaboration and superior client service. Sidley has built an inclusive, collegiate culture firmwide and we maintain an environment focused on teamwork and cooperation. Our London office has a relaxed, down-to-earth friendliness, with lawyers and business professionals at all levels treating each other with genuine respect. We value the skills and knowledge that each team member brings and believe in creating a work environment where everyone thrives. We are located in a distinctive new development at 70 St. Mary Axe with panoramic views across London. Based in the heart of the City and close to Liverpool Street station with all the area has to offer - fantastic restaurants and bars, shopping and sporting facilities. You'll find a great social scene within the office, with organised events including sailing and skiing weekends, seasonal parties and charitable team activities. Inclusion Sidley is committed to fostering a welcoming and inclusive culture. We recognise that bringing together individuals from various backgrounds, experiences, and perspectives strengthens the quality of our legal work and continues to position us as a trusted leader in the legal profession. Our commitment to inclusion not only enriches our workplace but also enhances our ability to fulfil our mission providing the highest quality legal services for our clients. Role overview The Legal Networks Events Specialist works closely with the Legal Networks Manager and serves as a liaison and coordinator of the legal networks for Sidley's life sciences clients. The legal networks are membership-based benchmarking and networking groups for in-house regulatory counsel at life sciences companies working on specific areas of regulatory law. Alongside the Legal Networks Manager, they will work directly with partners and other stakeholders, and assist in coordinating the legal networks membership groups. Projects will include planning and execution of the biannual meetings and webinars; assisting in the maintenance of membership collateral for the networks; supporting efforts to retain and expand the legal networks membership base; managing all membership data; monitoring progress against planned priorities; and brainstorming on strategies to improve the profile of the networks. They will take an active role in learning about the life sciences industry practices and other network-related practices. The role requires the development of strong and effective working relationships within the Marketing department, as well as with other administrative departments and lawyers. The Legal Networks Specialist also works closely with Business Development and Marketing team members across different offices (across multiple time zones) to coordinate marketing efforts. It is essential that the Specialist is a self-starter and enjoys working within a fast-paced, international team environment. Duties and Responsibilities Key responsibilities To perform this job successfully, an individual must be able to perform each Essential Duty and Responsibility (the "Essential Duties") satisfactorily. The requirements listed are representative of the minimum knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the Essential Duties. Membership Maintenance Work in collaboration with the responsible lawyers within each legal networks' planning team and the Legal Networks Manager on related business development activities to support the maintenance of the current membership base and recruit new member companies across each legal network. Responsibilities include: Function as a primary liaison between the legal networks and its members. This includes answering queries, providing information, preparing regular communication activities, maintaining membership records, and assisting with the annual renewals process. Maintain and regularly update company contacts and event-related details across CRM platforms to ensure accuracy Direct engagement with Sidley colleagues across the firm to promote the legal networks through a variety of channels, including drafting tailored emails for lawyer outreach to clients, and presenting the benefits of the networks on internal calls and at practice group meetings. Cross-sell other legal networks to the existing networks membership base when the opportunity arises. Annually review and contact paying members who are not actively using their membership for feedback. Research Requests for Sidley Lawyers for Billable Matters Undertake research within the legal networks extranet site for topics covered at past meetings or within previous benchmarking reports to assist Sidley lawyers with billable matters. Curate and summarise research into clear and concise reports, and communicate findings to the lawyers promptly. Programs, Events and Communications Working with the Legal Networks Manager to develop, plan, lead, and execute legal networks events for members. Responsibilities include: Creation and management of project plans and timelines. Chair and schedule regular planning calls with the planning teams for each legal network to ensure the network meetings are making adequate progress. Lead on event related tasks. Onsite event management. Draft and coordinate all related internal and external communications. Compile, analyse and report event feedback and participation data to support planning decisions and network growth strategies. Work closely with the planning teams, the Legal Networks Manager, regional and relevant Business Development and Marketing colleagues, and IT on event logistics, including invitations, strategic development of guest lists, nametags, handout materials, site management, multimedia, speakers, visual presentations, and follow-up. Qualifications Candidate profile The following candidate attributes are essential for this position: A minimum of two (2) years of experience planning and leading events in a corporate or professional services environment Excellent written communication skills and experience of writing for a variety of audiences, tailoring your writing appropriately, and strong attention to detail On-site event management A talent for building strong relationships General understanding of effective business development and marketing activities Strong computer skills, including knowledge of the Microsoft Office Suite The following will also be required of the successful candidate: Experience of managing events within a membership organisation A Bachelor's degree, preferably in event management, marketing, business, or related field Experience of using CRM software (i.e., Salesforce, InterAction) Advanced knowledge of internal marketing databases and technologies to track, maintain, and disseminate content, including Vuture and InterAction Someone who enjoys working collaboratively, pulling on the strengths of people with different viewpoints and ideas with the goal of finding the most promising solution or approach Proven ability to identify opportunities for efficiency and process improvement Regularly "thinks outside of the box" regarding strategies to boost the profile for the legal networks within Sidley In addition to the above, the successful candidate will have: Strong organisational skills Strong judgment and attention to detail Strong interpersonal communication and analytical and problem-solving skills Works harmoniously and effectively with others Able to preserve confidentiality and exercise discretion Able to work under pressure and manage multiple projects with competing deadlines and priorities Benefits Annual discretionary performance bonus Non-contributory pension scheme - 5% employer contribution, with an additional 3% matched from you 33 days paid time off - inclusive of short-term sickness absence Private Medical Insurance Permanent Health Insurance Life Assurance - equivalent to four times your salary Health club contribution Interest free season ticket loan Free GP service and regular health checks
Position Title: Part-Time Ad Hoc Worker Location: HU6 7EL Working Hours: Flexible, As Needed Overview: We are looking for enthusiastic and reliable individuals to join our team as part-time ad hoc workers. This role involves completing a variety of tasks, including cleaning, deep cleaning, front-of-house duties, and basic maintenance. If you are friendly, approachable, and enjoy working in a dynamic environment where no two days are the same, we'd love to hear from you! Key Responsibilities: - Perform general cleaning and deep cleaning duties to maintain a safe and hygienic environment. - Provide exceptional front-of-house service, including greeting customers/guests and addressing their needs with a positive attitude. - Assist with basic maintenance tasks, ensuring facilities and equipment are in good working order. - Respond to ad hoc requests and tasks as assigned by the manager or supervisor. - Collaborate with team members to ensure smooth operations and a positive workplace atmosphere. Key Attributes and Skills: - Friendly, approachable, and a "people person" with excellent customer service skills. - Self-motivated and adaptable, with the ability to take initiative and complete tasks independently. - Strong communication skills and the ability to interact effectively with team members and customers. - Attention to detail, especially when performing cleaning or maintenance tasks. - Dependable and punctual, with a strong work ethic. Requirements: - Previous experience in cleaning, customer service, or maintenance is a plus but not essential - training can be provided. - A flexible schedule and the ability to work on an as-needed basis. - Must be physically capable of performing manual tasks such as cleaning or lifting light equipment. - A positive attitude and willingness to learn new skills. What We Offer: - Flexible working hours to fit around your schedule. - A friendly and supportive work environment. - Opportunities to develop new skills and gain valuable experience. If you are a proactive and approachable individual who thrives in a hands-on role, we'd love to have you join our team! To apply, please send your CV and a brief cover letter or call us on (phone number removed). Should you require any support or assistance on your application, please contact your local Gi Group office directly. Gi Group Holdings Recruitment Limited are proud founding members of Menopause in business, pledge members for Neurodiversity in business, Disability committed members, Gold status pledge members for the Armed Forces Covenant, and Bronze trail blazers for Racial Equality matters. Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited, Grafton Professional Staffing Limited, Encore Personnel Services, Gi Group Ireland Limited and Kelly Services (UK) Ltd. Gi Group Ireland Limited are acting as an Employment Agency in relation to this role. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Gi Group Privacy Statement. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group website.
Jan 06, 2026
Full time
Position Title: Part-Time Ad Hoc Worker Location: HU6 7EL Working Hours: Flexible, As Needed Overview: We are looking for enthusiastic and reliable individuals to join our team as part-time ad hoc workers. This role involves completing a variety of tasks, including cleaning, deep cleaning, front-of-house duties, and basic maintenance. If you are friendly, approachable, and enjoy working in a dynamic environment where no two days are the same, we'd love to hear from you! Key Responsibilities: - Perform general cleaning and deep cleaning duties to maintain a safe and hygienic environment. - Provide exceptional front-of-house service, including greeting customers/guests and addressing their needs with a positive attitude. - Assist with basic maintenance tasks, ensuring facilities and equipment are in good working order. - Respond to ad hoc requests and tasks as assigned by the manager or supervisor. - Collaborate with team members to ensure smooth operations and a positive workplace atmosphere. Key Attributes and Skills: - Friendly, approachable, and a "people person" with excellent customer service skills. - Self-motivated and adaptable, with the ability to take initiative and complete tasks independently. - Strong communication skills and the ability to interact effectively with team members and customers. - Attention to detail, especially when performing cleaning or maintenance tasks. - Dependable and punctual, with a strong work ethic. Requirements: - Previous experience in cleaning, customer service, or maintenance is a plus but not essential - training can be provided. - A flexible schedule and the ability to work on an as-needed basis. - Must be physically capable of performing manual tasks such as cleaning or lifting light equipment. - A positive attitude and willingness to learn new skills. What We Offer: - Flexible working hours to fit around your schedule. - A friendly and supportive work environment. - Opportunities to develop new skills and gain valuable experience. If you are a proactive and approachable individual who thrives in a hands-on role, we'd love to have you join our team! To apply, please send your CV and a brief cover letter or call us on (phone number removed). Should you require any support or assistance on your application, please contact your local Gi Group office directly. Gi Group Holdings Recruitment Limited are proud founding members of Menopause in business, pledge members for Neurodiversity in business, Disability committed members, Gold status pledge members for the Armed Forces Covenant, and Bronze trail blazers for Racial Equality matters. Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited, Grafton Professional Staffing Limited, Encore Personnel Services, Gi Group Ireland Limited and Kelly Services (UK) Ltd. Gi Group Ireland Limited are acting as an Employment Agency in relation to this role. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Gi Group Privacy Statement. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group website.
Position: Facilities Coordinator Location: West End, London Hours: Monday to Friday, 8:00am - 5:00pm Salary: £37,000 per annum Employment Type: Full-time, Permanent An excellent opportunity has arisen for a Facilities Coordinator to join a well-established facilities management provider, based within a state-of-the-art commercial facility in the West End of London. This is a highly client-facing, office-based role, ideal for an organised and professional individual with strong coordination and administrative skills. You will be a key point of contact on site, supporting the smooth day-to-day operation of the workplace, ensuring an exceptional experience for occupiers, visitors, and stakeholders. What you'll do: Act as the front-of-house and facilities point of contact, welcoming visitors and managing guest access. Coordinate meeting rooms, events, and workplace services, ensuring spaces are set up and maintained to a high standard. Respond to service requests, issues, and queries promptly, liaising with cleaning, maintenance, and service partners as required. Support health & safety processes, including routine checks and compliance documentation. Assist with facilities inductions for new starters and support wider site communications. Manage office supplies, stock control, and hospitality arrangements. Raise purchase orders, support invoice processing, and assist with basic budget tracking. Maintain accurate records, trackers, and reports using internal systems and databases. Provide cover and support to the Facilities Manager when required. What you'll bring: Previous experience in a Facilities, Workplace, or Office Coordination role. Strong organisational skills with the ability to manage multiple tasks in a fast-paced environment. Confident communicator with a professional, customer-focused approach. Good IT skills, including Microsoft Office and database or tracking systems. A proactive mindset with strong attention to detail. Knowledge of basic health & safety and office services is advantageous. Why Apply? Work within a modern facility in the West End Join a reputable FM provider with a strong client portfolio Stable Monday to Friday working hours Competitive salary of £37,000 per annum Opportunity to develop and grow within facilities management This role is well suited to someone who enjoys being at the heart of a workplace operation and delivering a first-class facilities experience.
Jan 06, 2026
Full time
Position: Facilities Coordinator Location: West End, London Hours: Monday to Friday, 8:00am - 5:00pm Salary: £37,000 per annum Employment Type: Full-time, Permanent An excellent opportunity has arisen for a Facilities Coordinator to join a well-established facilities management provider, based within a state-of-the-art commercial facility in the West End of London. This is a highly client-facing, office-based role, ideal for an organised and professional individual with strong coordination and administrative skills. You will be a key point of contact on site, supporting the smooth day-to-day operation of the workplace, ensuring an exceptional experience for occupiers, visitors, and stakeholders. What you'll do: Act as the front-of-house and facilities point of contact, welcoming visitors and managing guest access. Coordinate meeting rooms, events, and workplace services, ensuring spaces are set up and maintained to a high standard. Respond to service requests, issues, and queries promptly, liaising with cleaning, maintenance, and service partners as required. Support health & safety processes, including routine checks and compliance documentation. Assist with facilities inductions for new starters and support wider site communications. Manage office supplies, stock control, and hospitality arrangements. Raise purchase orders, support invoice processing, and assist with basic budget tracking. Maintain accurate records, trackers, and reports using internal systems and databases. Provide cover and support to the Facilities Manager when required. What you'll bring: Previous experience in a Facilities, Workplace, or Office Coordination role. Strong organisational skills with the ability to manage multiple tasks in a fast-paced environment. Confident communicator with a professional, customer-focused approach. Good IT skills, including Microsoft Office and database or tracking systems. A proactive mindset with strong attention to detail. Knowledge of basic health & safety and office services is advantageous. Why Apply? Work within a modern facility in the West End Join a reputable FM provider with a strong client portfolio Stable Monday to Friday working hours Competitive salary of £37,000 per annum Opportunity to develop and grow within facilities management This role is well suited to someone who enjoys being at the heart of a workplace operation and delivering a first-class facilities experience.
Hilton Worldwide, Inc.
City Of Westminster, London
Job Title General Manager - Hilton London Paddington (Job Number: HOT0C6CE) Work Locations Hilton London Paddington Hotel, 146 Praed Street, London W2 1EE About the Brand Hilton Hotels & Resorts is the flagship brand of Hilton, setting the standard for hospitality with product innovations and services that meet guests' evolving needs. About the Property The Hilton London Paddington forms part of the Paddington Station complex and was originally the idea of Isambard Kingdom Brunel. Built to rival continental hotels, it opened in 2002 with 423 guest rooms, an on site fitness centre, 19 meeting rooms that can accommodate up to 350 guests, an Executive Lounge, and three food & beverage outlets. Role Overview The General Manager will lead the hotel and its management team, ensuring smooth operation, strong commercial performance, excellent guest and team member experience, and profitability in line with owners' expectations. Key Responsibilities Manage and lead hotel operations. Maintain profitability, ensuring revenue, guest satisfaction and team member engagement goals are met and exceeded. Lead key property issues including capital projects, customer service, and refurbishment. Make decisions that benefit the hotel and Hilton. Deliver achievable budgets and set short and long term strategic goals. Provide exceptional leadership to team members focused on Hilton culture and values. Lead all aspects of business planning. Comply with and exceed Hilton Brand Service Standards. Control costs. Develop the executive team, ensuring career progression and effective succession planning. Hold regular briefings and communication meetings with the heads of department. Respond to audits to achieve continual improvement. Qualifications & Experience Established GM with full service complex hotel operations experience, ideally in London. Resilient and organised, with a proven ability to manage refurbishment projects. Strong communicator, commercially astute, ensuring owners' ROI. Creative, particularly in repositioning the hotel, and able to transform the business while
Jan 05, 2026
Full time
Job Title General Manager - Hilton London Paddington (Job Number: HOT0C6CE) Work Locations Hilton London Paddington Hotel, 146 Praed Street, London W2 1EE About the Brand Hilton Hotels & Resorts is the flagship brand of Hilton, setting the standard for hospitality with product innovations and services that meet guests' evolving needs. About the Property The Hilton London Paddington forms part of the Paddington Station complex and was originally the idea of Isambard Kingdom Brunel. Built to rival continental hotels, it opened in 2002 with 423 guest rooms, an on site fitness centre, 19 meeting rooms that can accommodate up to 350 guests, an Executive Lounge, and three food & beverage outlets. Role Overview The General Manager will lead the hotel and its management team, ensuring smooth operation, strong commercial performance, excellent guest and team member experience, and profitability in line with owners' expectations. Key Responsibilities Manage and lead hotel operations. Maintain profitability, ensuring revenue, guest satisfaction and team member engagement goals are met and exceeded. Lead key property issues including capital projects, customer service, and refurbishment. Make decisions that benefit the hotel and Hilton. Deliver achievable budgets and set short and long term strategic goals. Provide exceptional leadership to team members focused on Hilton culture and values. Lead all aspects of business planning. Comply with and exceed Hilton Brand Service Standards. Control costs. Develop the executive team, ensuring career progression and effective succession planning. Hold regular briefings and communication meetings with the heads of department. Respond to audits to achieve continual improvement. Qualifications & Experience Established GM with full service complex hotel operations experience, ideally in London. Resilient and organised, with a proven ability to manage refurbishment projects. Strong communicator, commercially astute, ensuring owners' ROI. Creative, particularly in repositioning the hotel, and able to transform the business while
