Job Description
Single Homeless Project has an opportunity for a Facilities Manager to join and work in our team based in Camden. You will join us on a full time, permanent basis and in return, you will receive a competitive salary starting at £50,718.46 and rising incrementally to £53,786.23 per annum.
About the role:
This is a hands-on, people-facing role for someone who takes pride in creating spaces that really work. As our Facilities Manager, you ll be the driving force behind safe, welcoming and well-run workplaces that allow our teams to focus on what matters most - supporting people out of homelessness. From the moment someone walks through the door of one of our offices, your work will be felt. If you re someone who spots what needs fixing, improves things before they become problems, and enjoys being right at the heart of an organisation, this role is for you.
Based full-time at our Head Office in King s Cross, you ll be visible, present and involved - working on site five days a week and travelling across London to our other offices and services. No two days will look the same. One day you might be problem-solving with a manager, walking a site, or supporting a health and safety issue; the next you could be leading a refurbishment, improving how a space is used, or making sure contractors are delivering what they promised. You ll manage a small facilities team, oversee reception services, and work closely with colleagues across Single Homeless Project (SHP) to make sure our buildings actively support the work happening inside them.
This is a role for someone who likes ownership and momentum. You ll need to be practical, organised and confident making decisions - but also warm, approachable and collaborative. If you re excited by the idea of being a visible leader, enjoy balancing detail with big-picture thinking, and want your work to directly enable frontline services across London, we d love you to bring your energy, ideas and grit to SHP.
About you:
- You have hands-on facilities management experience and know how to keep buildings safe, functional and fit for purpose.
- You re confident handling a wide range of property and technical issues, and know when to fix, escalate or bring in the right expertise.
- You hold a relevant Health & Safety qualification and are comfortable leading on compliance in busy office environments.
- You ve procured and managed facilities contracts before and are confident holding suppliers and contractors to account.
- You re a strong, people-focused communicator with experience managing staff and delivering a reliable, high-quality service to colleagues.
About Us:
We re London s leading homelessness charity and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we re not shying away. We re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that s bold, compassionate and determined to do better for the people we support and for each other. You ll work alongside colleagues with lived experience, in a space that s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We re not perfect, but we re real. We listen. We learn. And we push forward, together. Because this isn t just a job. It s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important Info:
Closing date: Sunday 25th January at midnight
Interview date: Wednesday 4th and Thursday 5th February Online via Microsoft Teams
There will be a second stage in person at our head office in Kings Cross for progressed candidates.
This post will require a basic DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship will not be accepted or progressed.
Our attractive benefits package includes:
- A salary increase after successfully completing six month's probationary period
- A 37.5 hour working week including flexible working hours (core hours are 10am 4pm) in non-accommodation services
- 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays),
- A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary
- Staff Health Cash Plan and discounts scheme
Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work
Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces. We are also Disability Confident Committed and are IIP Silver accredited.
