HackerOne is a global leader in Continuous Threat Exposure Management (CTEM). The HackerOne Platform unites agentic AI solutions with the ingenuity of the world's largest community of security researchers to continuously discover, validate, prioritize, and remediate exposures across code, cloud, and AI systems. Through solutions like bug bounty, vulnerability disclosure, agentic pentesting, AI red teaming, and code security, HackerOne delivers measurable, continuous reduction of cyber risk for enterprises. Industry leaders, including Anthropic, General Motors, Goldman Sachs, Lufthansa, Uber, UK Ministry of Defence, and the U.S. Department of Defense, trust HackerOne to safeguard their digital ecosystems. HackerOne was recognized in Gartner's Emerging Tech Impact Radar: AI Cybersecurity Ecosystem report for its leadership in AI Security Testing and has been named a Most Loved Workplace for Young Professionals (2024). HackerOne is at a pivotal inflection point in the security industry. Offensive security is no longer optional - it is the standard for forward-thinking companies that want to build trust and resilience in a world where AI-driven innovation and adversaries are moving faster than ever. With the industry shifting, HackerOne stands apart: we combine the ingenuity of the largest security research community with a best-in-class AI-powered platform, trusted by the world's top organizations. HackerOne Values HackerOne is dedicated to fostering a strong and inclusive culture. HackerOne is Customer Obsessed and prioritizes customer outcomes in our decisions and actions. We Default to Disclosure by operating with transparency and integrity, ensuring trust and accountability. Employees, researchers, customers, and partners Win Together by fostering empowerment, inclusion, respect, and accountability. Privacy Counsel Remote Location: United Kingdom Position Summary HackerOne is seeking a Privacy Counsel to join our Privacy function to support the growing volume and complexity of global data protection, AI governance, and commercial contracting needs across the business. In this role, you will help accelerate product development, sales motions, internal procurement and cross-border data operations by providing thoughtful, practical, and globally relevant privacy support. In addition to our legal and privacy teams, you will work closely with colleagues in our Product, Security, Compliance, Engineering, and Sales to deliver clear guidance, supporting privacy assessments, and review customer and vendor agreements to help us move quickly and responsibly as we grow. This is an individual contributor role ideal for a privacy lawyer who enjoys hands on work, cross functional collaboration, and applying structured legal thinking to emerging technologies. What You Will Do Apply an AI-First approach by using AI tools responsibly to improve research quality, drafting efficiency, and privacy assessment workflows. Demonstrate Change Agility by adapting quickly to evolving global privacy and AI regulations, adjusting guidance as new risks, tools, or requirements emerge. Use First Principles Problem Solving to simplify complex privacy questions, clarify assumptions, and provide clear, structured recommendations. Leverage Data-Driven Decision Making during DPIAs, and related assessments by grounding evaluations in evidence, criteria, and regulatory expectations. Support the current Privacy function with global privacy assessments, including DPIAs, AI DPIAs, TIAs, LIAs, and other structured risk reviews. Review new and existing product features, AI capabilities, and data practices as part of privacy-by-design, identifying risks and opportunities early in development. Draft, review, and negotiate data processing agreements (DPAs), privacy terms, and commercial contracts to support global sales and procurement. Maintain and update privacy contractual documentation and internal templates and policies. Create and deliver internal training on privacy and AI governance. As part of the Privacy function, support internal and external privacy audits, coordinate with external advisors, and ensure alignment across business functions on assessment findings and remediation. Monitor evolving privacy laws, case law, AI governance frameworks, and regulatory trends, sharing key insights with stakeholders to maintain compliance and anticipate future requirements. Minimum Qualifications Qualified lawyer (UK or EU) with GDPR experience PQE 5+ years (mix of in house or private practice experience). Years matter less to us than impact. If you have relevant specialist experience, apply even if you don't quite hit the 5+ years. Strong knowledge of EU/UK GDPR and familiarity with global privacy laws (US, Middle East, Asia). Experience drafting and negotiating data processing agreements and handling privacy related issues in a global business context. Proven ability to manage data breaches, regulatory notifications and privacy audits. Excellent communication skills with the ability to simplify complex legal concepts for non legal audiences. Strong understanding of AI technologies, their ethical implications, and related legal frameworks. Excellent analytical, problem solving, and decision making skills with the ability to provide practical and strategic legal advice. Experience in using privacy management systems such as OneTrust is required. Ability to manage multiple priorities and work collaboratively across diverse teams. Comfortable working independently in a fast paced, global environment Preferred Qualifications Certified Information Privacy Professional (CIPP), Artificial Intelligence Governance Professional (AIGP) and other relevant certifications, German language proficiency. Experience in cybersecurity, offensive security, or SaaS environments. Compensation Band UK Tier: £80K - £100K • Offers Equity Job Benefits: Health (medical, vision, dental), life, and disability insurance Equity stock options Retirement plans Paid public holidays and unlimited PTO Paid maternity and parental leave Leaves of absence (including caregiver leave and leave under CO's Healthy Families and Workplaces Act) Employee Assistance Program Flexible Work Stipend Eligibility may differ by country We're committed to building a global team! For certain roles outside the United States, India, the U.K., and the Netherlands, we partner with as our Employer of Record (EOR). Visa/work permit sponsorship is not available. Employment at HackerOne is contingent on a background check. HackerOne is an Equal Opportunity Employer in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, pregnancy, disability or veteran status, or any other protected characteristic as outlined by international, federal, state, or local laws. This policy applies to all HackerOne employment practices, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. HackerOne makes hiring decisions based solely on qualifications, merit, and business needs at the time. For US based roles only: Pursuant to the San Francisco Fair Chance Ordinance, all qualified applicants with arrest and conviction records will be considered for the position.
Jan 09, 2026
Full time
HackerOne is a global leader in Continuous Threat Exposure Management (CTEM). The HackerOne Platform unites agentic AI solutions with the ingenuity of the world's largest community of security researchers to continuously discover, validate, prioritize, and remediate exposures across code, cloud, and AI systems. Through solutions like bug bounty, vulnerability disclosure, agentic pentesting, AI red teaming, and code security, HackerOne delivers measurable, continuous reduction of cyber risk for enterprises. Industry leaders, including Anthropic, General Motors, Goldman Sachs, Lufthansa, Uber, UK Ministry of Defence, and the U.S. Department of Defense, trust HackerOne to safeguard their digital ecosystems. HackerOne was recognized in Gartner's Emerging Tech Impact Radar: AI Cybersecurity Ecosystem report for its leadership in AI Security Testing and has been named a Most Loved Workplace for Young Professionals (2024). HackerOne is at a pivotal inflection point in the security industry. Offensive security is no longer optional - it is the standard for forward-thinking companies that want to build trust and resilience in a world where AI-driven innovation and adversaries are moving faster than ever. With the industry shifting, HackerOne stands apart: we combine the ingenuity of the largest security research community with a best-in-class AI-powered platform, trusted by the world's top organizations. HackerOne Values HackerOne is dedicated to fostering a strong and inclusive culture. HackerOne is Customer Obsessed and prioritizes customer outcomes in our decisions and actions. We Default to Disclosure by operating with transparency and integrity, ensuring trust and accountability. Employees, researchers, customers, and partners Win Together by fostering empowerment, inclusion, respect, and accountability. Privacy Counsel Remote Location: United Kingdom Position Summary HackerOne is seeking a Privacy Counsel to join our Privacy function to support the growing volume and complexity of global data protection, AI governance, and commercial contracting needs across the business. In this role, you will help accelerate product development, sales motions, internal procurement and cross-border data operations by providing thoughtful, practical, and globally relevant privacy support. In addition to our legal and privacy teams, you will work closely with colleagues in our Product, Security, Compliance, Engineering, and Sales to deliver clear guidance, supporting privacy assessments, and review customer and vendor agreements to help us move quickly and responsibly as we grow. This is an individual contributor role ideal for a privacy lawyer who enjoys hands on work, cross functional collaboration, and applying structured legal thinking to emerging technologies. What You Will Do Apply an AI-First approach by using AI tools responsibly to improve research quality, drafting efficiency, and privacy assessment workflows. Demonstrate Change Agility by adapting quickly to evolving global privacy and AI regulations, adjusting guidance as new risks, tools, or requirements emerge. Use First Principles Problem Solving to simplify complex privacy questions, clarify assumptions, and provide clear, structured recommendations. Leverage Data-Driven Decision Making during DPIAs, and related assessments by grounding evaluations in evidence, criteria, and regulatory expectations. Support the current Privacy function with global privacy assessments, including DPIAs, AI DPIAs, TIAs, LIAs, and other structured risk reviews. Review new and existing product features, AI capabilities, and data practices as part of privacy-by-design, identifying risks and opportunities early in development. Draft, review, and negotiate data processing agreements (DPAs), privacy terms, and commercial contracts to support global sales and procurement. Maintain and update privacy contractual documentation and internal templates and policies. Create and deliver internal training on privacy and AI governance. As part of the Privacy function, support internal and external privacy audits, coordinate with external advisors, and ensure alignment across business functions on assessment findings and remediation. Monitor evolving privacy laws, case law, AI governance frameworks, and regulatory trends, sharing key insights with stakeholders to maintain compliance and anticipate future requirements. Minimum Qualifications Qualified lawyer (UK or EU) with GDPR experience PQE 5+ years (mix of in house or private practice experience). Years matter less to us than impact. If you have relevant specialist experience, apply even if you don't quite hit the 5+ years. Strong knowledge of EU/UK GDPR and familiarity with global privacy laws (US, Middle East, Asia). Experience drafting and negotiating data processing agreements and handling privacy related issues in a global business context. Proven ability to manage data breaches, regulatory notifications and privacy audits. Excellent communication skills with the ability to simplify complex legal concepts for non legal audiences. Strong understanding of AI technologies, their ethical implications, and related legal frameworks. Excellent analytical, problem solving, and decision making skills with the ability to provide practical and strategic legal advice. Experience in using privacy management systems such as OneTrust is required. Ability to manage multiple priorities and work collaboratively across diverse teams. Comfortable working independently in a fast paced, global environment Preferred Qualifications Certified Information Privacy Professional (CIPP), Artificial Intelligence Governance Professional (AIGP) and other relevant certifications, German language proficiency. Experience in cybersecurity, offensive security, or SaaS environments. Compensation Band UK Tier: £80K - £100K • Offers Equity Job Benefits: Health (medical, vision, dental), life, and disability insurance Equity stock options Retirement plans Paid public holidays and unlimited PTO Paid maternity and parental leave Leaves of absence (including caregiver leave and leave under CO's Healthy Families and Workplaces Act) Employee Assistance Program Flexible Work Stipend Eligibility may differ by country We're committed to building a global team! For certain roles outside the United States, India, the U.K., and the Netherlands, we partner with as our Employer of Record (EOR). Visa/work permit sponsorship is not available. Employment at HackerOne is contingent on a background check. HackerOne is an Equal Opportunity Employer in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, pregnancy, disability or veteran status, or any other protected characteristic as outlined by international, federal, state, or local laws. This policy applies to all HackerOne employment practices, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. HackerOne makes hiring decisions based solely on qualifications, merit, and business needs at the time. For US based roles only: Pursuant to the San Francisco Fair Chance Ordinance, all qualified applicants with arrest and conviction records will be considered for the position.
Job Title: Inzpire - MCAST Littoral Strike Planner Location: Portsmouth, England, United Kingdom Role Type: Permanent - Full Time THE COMPANY We are a highly innovative and rapidly growing defence and technology company that design, develop, and deliver some of the world's most advanced defence related training, products, and services. We were recently crowned Employer of the Year at the British Ex-Forces in Business Awards 2023. We have been listed as one of the '100 Best Large Companies to Work For' in the UK and Midlands by Best Companies several times as well as achieving 'Best Companies 3 Star Accreditation' and a rating of 'world class' for our employee engagement on a number of occasions. We are also proud to have been honoured with two Queen's Awards for Enterprise in Innovation, for our next generation GECO military mission planning system. As part of a unique and specialist defence company, our friendly team consists of experienced and highly capable individuals, working together with a mature 'can do' work ethic. Our central business functions are located in an easily accessible, bright and modern head office to the west of Lincoln, alongside our mission systems team, while the majority of our operational specialists are embedded alongside our Defence customers. THE ROLE Inzpire's Maritime Division provides maritime warfare consultancy and expertise, end to end maritime services and solutions to global clients. We are identifying candidates in an exciting role supporting the Royal Navy and Royal Marines in the delivery of maritime battlestaff training. As the Maritime Command and Staff Trainer (MCAST) Littoral Strike Planner you are a key member within the MCAST team. As such, you will be responsible for advising on and scripting Littoral Strike vignettes for a variety of training audiences, including the writing of or supervision of injects that support this activity. You will be supporting the writing of the EXPLAN for all HQ Commando Forces and Commando Group related exercises and will be expected to contribute to the delivery of Maritime Battlestaff specific events. You will be a key POC for the RM training audience and will be required to help shape training events to fulfil their training objectives. You will also be expected to continue to build and maintain relationships with business partners and prospective business partners of the Company and to positively contribute to other Company business activity. You will have the following responsibilities: Support the planning and delivery of battle staff exercises. Support the littoral strike lead planner in the design and delivery of littoral focussed battlestaff exercises. Work within EXCEN during exercise delivery, primarily in EXCON, but supporting HICON and SIDECON activity as required. Provide dynamic scripting capability during exercises. Be part of a professional white force in a multi domain environment. Provide insightful coaching, mentoring and analysis of the Training Audiences through maritime military scenarios and help present After Action Reports to promote effective learning. Lead/Support one day vignettes and team events. THE PERSON We are looking to hire talented, experienced people who are passionate about maritime and amphibious training and implementing modern, engaging collective training services. The successful candidate will be supporting colleagues in delivering core outputs from day one. We seek applications from those with following experience: Royal Marine with significant experience of relevant processes. 1 /2 Battalion and/or Unit HQ experience. Instructing, coaching and mentoring skills within an RM training environment. Currency in Joint / Combined Multi Domain Operations. Excellent organisational and time management skills with a proven ability to multi task and prioritise. Excellent oral and written communication skills, with attention to detail and the ability to present information, which is compelling, engaging, and unambiguous. Work proactively, seamlessly, constructively, both independently and as part of a team. Excellent IT skills, to include Office 360. Highly Desirable Amphibious and Task Group Operations experience. Due to the nature of elements of the role, the successful applicant must be a UK National and may be required to successfully complete National Security Vetting which may require criminal record, security service and credit reference checks; qualification will also normally require a minimum UK residency of at least 5 years. HOW TO APPLY If you have the required background and are interested in joining a high performing team, supporting the delivery of exceptional award winning products and services to our customers, we would be delighted to hear from you. Please click apply and follow the instructions to upload your CV. Please note that we are part of the QinetiQ group and you will be taken to the QinetiQ careers website in order to complete your application. BENEFITS 30 days paid holiday plus 8 days bank holidays per year. Uncapped paid leave scheme (upon successful completion of probation period). Company provided private medical and dental insurance. QinetiQ Share Incentive Scheme. Enhanced maternity and paternity pay. Annual profit and performance related pay scheme. Death in service (x4 salary). Company contributions into a group personal pension scheme. Business travel insurance. Tax efficient cycle to work and charitable giving schemes. Tax efficient electric vehicle company car scheme EQUAL OPPORTUNITIES Inzpire are committed to creating an inclusive and respectful environment for current and prospective employees. We recognise that a diverse, talented and highly motivated workforce is pivotal to our continuing success, therefore our selection decisions are based on the merit of the individual, irrespective of their race, colour, religion, gender, age, sexual orientation, marital status, disability or any other characteristic. We genuinely recognise the benefits of a diverse and inclusive working environment. We are proud to be a Disability Confident Committed Employer, a supportive signatory of the Armed Forces Covenant and a Gold award winner within the Defence Employer Recognition Scheme. We are therefore delighted to offer a guaranteed interview scheme to service leavers, reservists and military spouses or partners (including those of service leavers) who meet all our advertised requirements.
Jan 09, 2026
Full time
Job Title: Inzpire - MCAST Littoral Strike Planner Location: Portsmouth, England, United Kingdom Role Type: Permanent - Full Time THE COMPANY We are a highly innovative and rapidly growing defence and technology company that design, develop, and deliver some of the world's most advanced defence related training, products, and services. We were recently crowned Employer of the Year at the British Ex-Forces in Business Awards 2023. We have been listed as one of the '100 Best Large Companies to Work For' in the UK and Midlands by Best Companies several times as well as achieving 'Best Companies 3 Star Accreditation' and a rating of 'world class' for our employee engagement on a number of occasions. We are also proud to have been honoured with two Queen's Awards for Enterprise in Innovation, for our next generation GECO military mission planning system. As part of a unique and specialist defence company, our friendly team consists of experienced and highly capable individuals, working together with a mature 'can do' work ethic. Our central business functions are located in an easily accessible, bright and modern head office to the west of Lincoln, alongside our mission systems team, while the majority of our operational specialists are embedded alongside our Defence customers. THE ROLE Inzpire's Maritime Division provides maritime warfare consultancy and expertise, end to end maritime services and solutions to global clients. We are identifying candidates in an exciting role supporting the Royal Navy and Royal Marines in the delivery of maritime battlestaff training. As the Maritime Command and Staff Trainer (MCAST) Littoral Strike Planner you are a key member within the MCAST team. As such, you will be responsible for advising on and scripting Littoral Strike vignettes for a variety of training audiences, including the writing of or supervision of injects that support this activity. You will be supporting the writing of the EXPLAN for all HQ Commando Forces and Commando Group related exercises and will be expected to contribute to the delivery of Maritime Battlestaff specific events. You will be a key POC for the RM training audience and will be required to help shape training events to fulfil their training objectives. You will also be expected to continue to build and maintain relationships with business partners and prospective business partners of the Company and to positively contribute to other Company business activity. You will have the following responsibilities: Support the planning and delivery of battle staff exercises. Support the littoral strike lead planner in the design and delivery of littoral focussed battlestaff exercises. Work within EXCEN during exercise delivery, primarily in EXCON, but supporting HICON and SIDECON activity as required. Provide dynamic scripting capability during exercises. Be part of a professional white force in a multi domain environment. Provide insightful coaching, mentoring and analysis of the Training Audiences through maritime military scenarios and help present After Action Reports to promote effective learning. Lead/Support one day vignettes and team events. THE PERSON We are looking to hire talented, experienced people who are passionate about maritime and amphibious training and implementing modern, engaging collective training services. The successful candidate will be supporting colleagues in delivering core outputs from day one. We seek applications from those with following experience: Royal Marine with significant experience of relevant processes. 1 /2 Battalion and/or Unit HQ experience. Instructing, coaching and mentoring skills within an RM training environment. Currency in Joint / Combined Multi Domain Operations. Excellent organisational and time management skills with a proven ability to multi task and prioritise. Excellent oral and written communication skills, with attention to detail and the ability to present information, which is compelling, engaging, and unambiguous. Work proactively, seamlessly, constructively, both independently and as part of a team. Excellent IT skills, to include Office 360. Highly Desirable Amphibious and Task Group Operations experience. Due to the nature of elements of the role, the successful applicant must be a UK National and may be required to successfully complete National Security Vetting which may require criminal record, security service and credit reference checks; qualification will also normally require a minimum UK residency of at least 5 years. HOW TO APPLY If you have the required background and are interested in joining a high performing team, supporting the delivery of exceptional award winning products and services to our customers, we would be delighted to hear from you. Please click apply and follow the instructions to upload your CV. Please note that we are part of the QinetiQ group and you will be taken to the QinetiQ careers website in order to complete your application. BENEFITS 30 days paid holiday plus 8 days bank holidays per year. Uncapped paid leave scheme (upon successful completion of probation period). Company provided private medical and dental insurance. QinetiQ Share Incentive Scheme. Enhanced maternity and paternity pay. Annual profit and performance related pay scheme. Death in service (x4 salary). Company contributions into a group personal pension scheme. Business travel insurance. Tax efficient cycle to work and charitable giving schemes. Tax efficient electric vehicle company car scheme EQUAL OPPORTUNITIES Inzpire are committed to creating an inclusive and respectful environment for current and prospective employees. We recognise that a diverse, talented and highly motivated workforce is pivotal to our continuing success, therefore our selection decisions are based on the merit of the individual, irrespective of their race, colour, religion, gender, age, sexual orientation, marital status, disability or any other characteristic. We genuinely recognise the benefits of a diverse and inclusive working environment. We are proud to be a Disability Confident Committed Employer, a supportive signatory of the Armed Forces Covenant and a Gold award winner within the Defence Employer Recognition Scheme. We are therefore delighted to offer a guaranteed interview scheme to service leavers, reservists and military spouses or partners (including those of service leavers) who meet all our advertised requirements.
Ad Tech Consultant - Lead page is loaded Ad Tech Consultant - Leadlocations: Londontime type: 全职posted on: 今天发布job requisition id: R本职位负责进行数据分析/指导交付成果开发 以支持评估/战略可交付成果 Job Description: About Merkle & Dentsu Merkle is a leading data-driven customer experience management (CXM) company that specialises in delivering unique, personalised customer experiences across platforms and devices. With a 30-year heritage as a data and analytics consultancy, Merkle became part of Dentsu in 2016-one of the world's top five agency networks, with 60,000+ employees across 146 countriesDentsu leads the region in digital media trading. We generate more data, drive more audience engagement, and track everything. We specialise in applying technology to deliver unmatched ROI for our clients. As a result, we take a laser-focused approach to implementing and integrating technology across our digital business The Role Every year, a larger share of advertising and marketing is bought digitally, and companies are turning to advanced technologies to maximise their budgets. However, implementing adtech and martech is complex, challenging, and ever-changing-which is why specialist knowledge is essential to ensure it's done correctly.Google Marketing Platform (GMP) is among the world's most advanced platforms for buying, managing, and measuring digital advertising. Merkle is one of a select group of companies entrusted by Google to help global businesses set up their technologies the right way.As an Ad-Tech Consultant , you will lead projects advising some of the world's biggest companies on how to architect and implement advertising and marketing technologies-including GMP-to deliver best-in-class digital communications. You will also help companies measure the impact of their media activity using Google and other tracking technologiesInitially, the role will focus on consultancy services around Paid Search, notably SA360 and Google Ads, but will increasingly span multiple platforms. No two client engagements are the same, making this an exciting opportunity for a candidate looking to leverage their paid media expertise while gaining exposure to broader platforms, data, adtech, and martech Life as an Ad-Tech Consultant at Merkle You will report to the Ad Tech Consulting Director, working across a portfolio of retained clients and project work Key responsibilities include: Leading client relationships across technology partner operations, assisting businesses with GMP implementation (notably SA360) and features to drive results Conducting discovery sessions with clients to deeply understand their businesses and translate complex needs into clear technology requirements Advising clients on how their advertising and marketing technologies should be set up and integrated Training clients, their teams, and agency partners on the architecture and best practices you've defined Contributing to consultancy projects, including auditing advertising technologies and creating recommendations to enhance tool and platform usage Collaborating with vendor technology teams to co-deliver architecture projects and proactively suggest and test product improvements What You Will Bring to the Team 5+ years of experience in digital marketing, advertising, and/or analytics Strong knowledge of the Google Marketing Platform stack, especially SA360. Experience with DV360, CM360, or Paid Social platforms (Meta, Snap Ads) is an advantage Solid understanding of measurement technologies related to GMP (GA4, Floodlight, Enhanced Conversions, Consent Mode) and how conversion measurement impacts paid media optimisation Expertise in performance optimisation strategies and platform features (particularly SA360) Significant experience working directly with clients and/or internal stakeholders, including leading meetings and presentations Familiarity with platform integrations, data flows, and campaign taxonomies Understanding of how to utilise client first-party data to optimise marketing activity within GMP A few of the benefits You'll have a great compensation package, private health & dental insurance, corporate discounts and career development through Dentsu University, and free access to LinkedIn learning 29+ days of annual leave (25 days of regular holidays, birthdays off and 3 additional wellness days) We also offer the opportunity to volunteer for up to 2 days per year and tend to close down the agency between Christmas and New Years You'll have a hybrid working schedule, with flexible start/end hours Inclusion and Diversity At Dentsu, we embrace diversity and inclusion, valuing the unique perspectives and contributions of every individual. We believe that diversity fuels creativity and innovation, benefiting our employees, partners, and communities.We welcome applications from all individuals, regardless of race, ethnicity, nationality, religion, gender, gender identity, sexual orientation, age, disability, marital status, or any other protected characteristic. Beyond recruitment, we strive to create an environment where everyone feels respected, supported, and empowered to bring their authentic selves to work.We recognize the importance of work-life balance and are open to discussing flexible working arrangements for all roles. If you need reasonable adjustments due to a disability or medical condition during our recruitment process, please contact us at , quoting the reference number of the role that you are applying for. Your needs will be handled with respect and confidentiality to ensure an inclusive and accessible experience. Location: London Brand: Merkle Time Type: 全职 Contract Type: 永久
Jan 09, 2026
Full time
Ad Tech Consultant - Lead page is loaded Ad Tech Consultant - Leadlocations: Londontime type: 全职posted on: 今天发布job requisition id: R本职位负责进行数据分析/指导交付成果开发 以支持评估/战略可交付成果 Job Description: About Merkle & Dentsu Merkle is a leading data-driven customer experience management (CXM) company that specialises in delivering unique, personalised customer experiences across platforms and devices. With a 30-year heritage as a data and analytics consultancy, Merkle became part of Dentsu in 2016-one of the world's top five agency networks, with 60,000+ employees across 146 countriesDentsu leads the region in digital media trading. We generate more data, drive more audience engagement, and track everything. We specialise in applying technology to deliver unmatched ROI for our clients. As a result, we take a laser-focused approach to implementing and integrating technology across our digital business The Role Every year, a larger share of advertising and marketing is bought digitally, and companies are turning to advanced technologies to maximise their budgets. However, implementing adtech and martech is complex, challenging, and ever-changing-which is why specialist knowledge is essential to ensure it's done correctly.Google Marketing Platform (GMP) is among the world's most advanced platforms for buying, managing, and measuring digital advertising. Merkle is one of a select group of companies entrusted by Google to help global businesses set up their technologies the right way.As an Ad-Tech Consultant , you will lead projects advising some of the world's biggest companies on how to architect and implement advertising and marketing technologies-including GMP-to deliver best-in-class digital communications. You will also help companies measure the impact of their media activity using Google and other tracking technologiesInitially, the role will focus on consultancy services around Paid Search, notably SA360 and Google Ads, but will increasingly span multiple platforms. No two client engagements are the same, making this an exciting opportunity for a candidate looking to leverage their paid media expertise while gaining exposure to broader platforms, data, adtech, and martech Life as an Ad-Tech Consultant at Merkle You will report to the Ad Tech Consulting Director, working across a portfolio of retained clients and project work Key responsibilities include: Leading client relationships across technology partner operations, assisting businesses with GMP implementation (notably SA360) and features to drive results Conducting discovery sessions with clients to deeply understand their businesses and translate complex needs into clear technology requirements Advising clients on how their advertising and marketing technologies should be set up and integrated Training clients, their teams, and agency partners on the architecture and best practices you've defined Contributing to consultancy projects, including auditing advertising technologies and creating recommendations to enhance tool and platform usage Collaborating with vendor technology teams to co-deliver architecture projects and proactively suggest and test product improvements What You Will Bring to the Team 5+ years of experience in digital marketing, advertising, and/or analytics Strong knowledge of the Google Marketing Platform stack, especially SA360. Experience with DV360, CM360, or Paid Social platforms (Meta, Snap Ads) is an advantage Solid understanding of measurement technologies related to GMP (GA4, Floodlight, Enhanced Conversions, Consent Mode) and how conversion measurement impacts paid media optimisation Expertise in performance optimisation strategies and platform features (particularly SA360) Significant experience working directly with clients and/or internal stakeholders, including leading meetings and presentations Familiarity with platform integrations, data flows, and campaign taxonomies Understanding of how to utilise client first-party data to optimise marketing activity within GMP A few of the benefits You'll have a great compensation package, private health & dental insurance, corporate discounts and career development through Dentsu University, and free access to LinkedIn learning 29+ days of annual leave (25 days of regular holidays, birthdays off and 3 additional wellness days) We also offer the opportunity to volunteer for up to 2 days per year and tend to close down the agency between Christmas and New Years You'll have a hybrid working schedule, with flexible start/end hours Inclusion and Diversity At Dentsu, we embrace diversity and inclusion, valuing the unique perspectives and contributions of every individual. We believe that diversity fuels creativity and innovation, benefiting our employees, partners, and communities.We welcome applications from all individuals, regardless of race, ethnicity, nationality, religion, gender, gender identity, sexual orientation, age, disability, marital status, or any other protected characteristic. Beyond recruitment, we strive to create an environment where everyone feels respected, supported, and empowered to bring their authentic selves to work.We recognize the importance of work-life balance and are open to discussing flexible working arrangements for all roles. If you need reasonable adjustments due to a disability or medical condition during our recruitment process, please contact us at , quoting the reference number of the role that you are applying for. Your needs will be handled with respect and confidentiality to ensure an inclusive and accessible experience. Location: London Brand: Merkle Time Type: 全职 Contract Type: 永久
Sewell Wallis is recruiting for a global firm in the heart of Sheffield, South Yorkshire, who are looking for an experienced Facilities Assistant. This business operates in 40+ countries and has well over 50 offices worldwide. Due to expansion, they are looking for an experienced Facilities Assistant who will support the firm's operations by handling a range of duties related to admin and office maintenance. The ideal candidate will have previous experience as a Facilities Assistant who has previous maintenance experience. What will you be doing? Contribute to the provision of a high-quality service and environment for both clients and visitors Shared monitoring of the One North Facilities Helpdesk inbox, providing a timely response to all queries raised Build awareness of service delivery targets via SLA and KPI's Liaise with contractors carrying out works, understand the task and monitor progress A variety of basic maintenance and fabric tasks, e.g. desk moves, recording tap temperatures and low usage outlet flushing Contribute to the provision of a safe workplace by proactively monitoring the office environment, reporting issues to the team and raising jobs with the FM provider Become familiar with the emergency evacuation procedure and contribute to annual drills Keep updated on HSE legislation and policies Work with the Client Services team on meeting room setups, understanding capacity and styles available Carry out daily AV checks in meeting rooms Greet internal and external visitors as required Adhere to security procedures for visitors and clients, including access passes. Record and track these to uphold security procedures. What skills are we looking for? Good communication skills Good practical aptitude, matched with enthusiasm and a desire to solve problems Understanding the right questions to ask to gather information, teamed with the ability to consider a problem and suggest practical solutions A team player Customer Service oriented with a 'can-do' attitude A basic understanding of all Microsoft applications is desirable Ability to work on own initiative with a proactive attitude while maintaining standards under pressure Well organised, able to plan and prioritise work, with strong attention to detail The ability to listen, question and interpret information to understand requirements Problem-solving skills and the ability to suggest and deliver creative/innovative solutions Excellent verbal and written communication skills Able to build strong relationships with key stakeholders, e.g. landlord, contractors, internal staff, and other Facilities teams when required Flexibility to support outside usual hours if required What's on offer? Competitive basic salary (reviewed annually) Generous bonus scheme Up to 25 days holiday (rising to 28 days with service) Holiday exchange scheme Private medical insurance Enhanced parental leave Apply below, or for more information, contact Lewis Walker. To apply please send your CV, quoting our reference and specifying which website you saw this position advertised on. Due to the high volume of applications please accept that if we have not responded to your application within seven days, your application has not been successful. Sewell Wallis is a specialist recruitment company with a vast amount of experience in our industry we offer permanent, temporary and interim recruitment support for accounting and finance, human resources and business support positions. We recruit at all levels within finance from Purchase Ledger Administrator and Credit Controller level through to Financial Controller and Director positions. With offices in Sheffield and Leeds, we are well situated to cover all of South Yorkshire, West Yorkshire and Manchester. Please visit our website for more information on accountancy and finance jobs and human resources or business support positions.
Jan 08, 2026
Full time
Sewell Wallis is recruiting for a global firm in the heart of Sheffield, South Yorkshire, who are looking for an experienced Facilities Assistant. This business operates in 40+ countries and has well over 50 offices worldwide. Due to expansion, they are looking for an experienced Facilities Assistant who will support the firm's operations by handling a range of duties related to admin and office maintenance. The ideal candidate will have previous experience as a Facilities Assistant who has previous maintenance experience. What will you be doing? Contribute to the provision of a high-quality service and environment for both clients and visitors Shared monitoring of the One North Facilities Helpdesk inbox, providing a timely response to all queries raised Build awareness of service delivery targets via SLA and KPI's Liaise with contractors carrying out works, understand the task and monitor progress A variety of basic maintenance and fabric tasks, e.g. desk moves, recording tap temperatures and low usage outlet flushing Contribute to the provision of a safe workplace by proactively monitoring the office environment, reporting issues to the team and raising jobs with the FM provider Become familiar with the emergency evacuation procedure and contribute to annual drills Keep updated on HSE legislation and policies Work with the Client Services team on meeting room setups, understanding capacity and styles available Carry out daily AV checks in meeting rooms Greet internal and external visitors as required Adhere to security procedures for visitors and clients, including access passes. Record and track these to uphold security procedures. What skills are we looking for? Good communication skills Good practical aptitude, matched with enthusiasm and a desire to solve problems Understanding the right questions to ask to gather information, teamed with the ability to consider a problem and suggest practical solutions A team player Customer Service oriented with a 'can-do' attitude A basic understanding of all Microsoft applications is desirable Ability to work on own initiative with a proactive attitude while maintaining standards under pressure Well organised, able to plan and prioritise work, with strong attention to detail The ability to listen, question and interpret information to understand requirements Problem-solving skills and the ability to suggest and deliver creative/innovative solutions Excellent verbal and written communication skills Able to build strong relationships with key stakeholders, e.g. landlord, contractors, internal staff, and other Facilities teams when required Flexibility to support outside usual hours if required What's on offer? Competitive basic salary (reviewed annually) Generous bonus scheme Up to 25 days holiday (rising to 28 days with service) Holiday exchange scheme Private medical insurance Enhanced parental leave Apply below, or for more information, contact Lewis Walker. To apply please send your CV, quoting our reference and specifying which website you saw this position advertised on. Due to the high volume of applications please accept that if we have not responded to your application within seven days, your application has not been successful. Sewell Wallis is a specialist recruitment company with a vast amount of experience in our industry we offer permanent, temporary and interim recruitment support for accounting and finance, human resources and business support positions. We recruit at all levels within finance from Purchase Ledger Administrator and Credit Controller level through to Financial Controller and Director positions. With offices in Sheffield and Leeds, we are well situated to cover all of South Yorkshire, West Yorkshire and Manchester. Please visit our website for more information on accountancy and finance jobs and human resources or business support positions.
Contract Administrator - Luton Think Specialist Recruitment are delighted to be working with a large well respected organisation who are a market leader in their field. Our client are currently experiencing a increase in business, and are looking to expand their team, so are currently in the market for another Service Contracts Administrator. This is a fully office-based role however once you have completed probation there is opportunity for hybrid working. The core hours for this role are Monday to Friday 9:30am - 6pm; however due to needs of the business to be available to Customers at all times, the successful candidate will be expected to work one weekend a month. Our clients' are offering a generous competative salary, along with an attractive package of company perks including a substantial company pension, and private health insurance. Duties: Prepare, review, administer, track and manage service contract proposals and renewals. Administer and manage existing service agreements with customers. Execute the delivery of high-quality service contracts administration & management, consistent with our clients global standards, ensuring you comply with local and legal requirements. Manage & build relationships with key account clients to maintain/establish our client as an important asset to their operations. Support the Service Sales Director in winning contracts by accurately quoting and writing contracts, whilst efficiently processing won contracts on our clients systems. Maintain compliance with service contracts, ensuring that all stakeholders understand and comply with the specific contract terms. Prepare & continuously update service contracts, in line with the agreed terms between our client and their customers. Receive and manage incoming service requests and dispatch technical engineers, prioritizing as necessary to meet the needs & requirements of different clients. Prepare and send invoices to clients, ensuring that these are processed in accordance with internal procedures. Process technical engineer's callouts, via our clients systems; review the technical engineers documentation & assuring all requirements are met, whilst also proceeding with payment to the technical engineers. Develop and execute administrative processes that advance the company's service goals and objectives. Management of all customer data, ensuring that all records are accurate & consistently updated. Provide out of hours cover to our clients, one weekend per month, take calls & manage emails for callouts, as necessary. Candidate Requirements: Previous Customer Service experience is a must. Proven previous administration experience is desired. Strong Microsoft Word, Powerpoint and Excel skills. Salesforce experience would be considered an advantage. Self-driven, independent personality with lots of enthusiasm and a desire to learn, grow and progress. Customer focused, with excellent interpersonal communication skills. Strong organisational and time management skills. Clear attention to detail. Excellent analytical & problem-solving skills. Team player who will be able to work alone or as part of a successful technical support team. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support
Jan 08, 2026
Full time
Contract Administrator - Luton Think Specialist Recruitment are delighted to be working with a large well respected organisation who are a market leader in their field. Our client are currently experiencing a increase in business, and are looking to expand their team, so are currently in the market for another Service Contracts Administrator. This is a fully office-based role however once you have completed probation there is opportunity for hybrid working. The core hours for this role are Monday to Friday 9:30am - 6pm; however due to needs of the business to be available to Customers at all times, the successful candidate will be expected to work one weekend a month. Our clients' are offering a generous competative salary, along with an attractive package of company perks including a substantial company pension, and private health insurance. Duties: Prepare, review, administer, track and manage service contract proposals and renewals. Administer and manage existing service agreements with customers. Execute the delivery of high-quality service contracts administration & management, consistent with our clients global standards, ensuring you comply with local and legal requirements. Manage & build relationships with key account clients to maintain/establish our client as an important asset to their operations. Support the Service Sales Director in winning contracts by accurately quoting and writing contracts, whilst efficiently processing won contracts on our clients systems. Maintain compliance with service contracts, ensuring that all stakeholders understand and comply with the specific contract terms. Prepare & continuously update service contracts, in line with the agreed terms between our client and their customers. Receive and manage incoming service requests and dispatch technical engineers, prioritizing as necessary to meet the needs & requirements of different clients. Prepare and send invoices to clients, ensuring that these are processed in accordance with internal procedures. Process technical engineer's callouts, via our clients systems; review the technical engineers documentation & assuring all requirements are met, whilst also proceeding with payment to the technical engineers. Develop and execute administrative processes that advance the company's service goals and objectives. Management of all customer data, ensuring that all records are accurate & consistently updated. Provide out of hours cover to our clients, one weekend per month, take calls & manage emails for callouts, as necessary. Candidate Requirements: Previous Customer Service experience is a must. Proven previous administration experience is desired. Strong Microsoft Word, Powerpoint and Excel skills. Salesforce experience would be considered an advantage. Self-driven, independent personality with lots of enthusiasm and a desire to learn, grow and progress. Customer focused, with excellent interpersonal communication skills. Strong organisational and time management skills. Clear attention to detail. Excellent analytical & problem-solving skills. Team player who will be able to work alone or as part of a successful technical support team. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support
Hello! Thanks for stopping by. Let us tell you about all the great reasons to join us here at Yorkshire Water: We offer a competitive salary, depending on experience (£49,589 - £61,987) Annual incentive related bonus (£1000 maximum bonus opportunity for the performance year) Attractive pension scheme (up to 12% company contribution) Development opportunities in line with the Operational Finance Systems Manager progression plan 25 days annual leave plus bank holidays - plus an extra wellness day! Life assurance cover of 4 times pensionable salary A great benefits package - choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Retail savings scheme Online GP service, cycle to work scheme, gym membership discounts and many more! Location: West Yorkshire / Hybrid Working (1-3 days in the office a week - Bradford but then relocating to Leeds Summer 2026) Work type: Permanent. 37 hours per week, Monday - Friday. We have an exciting opportunity for a Operational Finance Systems Manager to join the Finance team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you? What we do: Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 million people living in the region and the millions of people who visit our region each year, can rely on our services, and have clean and safe drinking water on tap and that their wastewater is taken away. But for us, it's so much more than this. We look after communities, protect the environment, and plan to look after Yorkshire's water, today, tomorrow 24/7, 365 days a year. We provide essential water and wastewater services to every corner of the Yorkshire region, and play a key role in the region's health, wellbeing, and prosperity. New environmental legislation, unprecedented levels of investment and changing expectations from customers means that this is an exciting time to discover opportunities within the water industry. The Finance function is a key part of how we plan to meet the changing expectations of customers and regulators. Lead the transformation of finance operations by optimizing systems, driving data excellence, and delivering powerful insights. Join a forward-thinking organization where innovation meets impact, and your ideas will shape the future of finance and empower smarter decisions across the business. Where you fit in: As our Operational Finance Systems Manager, you will: Review and optimize Procure-to-Pay (P2P) and Order-to-Cash (O2C) technologies, providing recommendations and driving improvement projects. Maximize system capabilities and deliver effective P2P training to end users. Coordinate system enhancement projects and rollouts for P2P and O2C processes. Manage communications with users, including updates and future plans. Partner with the Technology team to ensure seamless collaboration between P2P/O2C functions. Take ownership of data management, quality, and standards, driving continuous improvement. Design and implement a robust training strategy to promote adoption, accuracy, and efficiency. Maintain strong relationships with SAP Ariba and internal SAP teams for specialist support. Lead and manage SAP Concur Travel & Expense system, including updates and reporting. Develop and maintain performance dashboards and insightful reports. Implement and monitor data protocols and processes to ensure consistency and compliance. Oversee data entry, maintenance, and cleansing, introducing automated checks and audits. Collaborate with stakeholders to deliver reporting and insights aligned with strategic goals. Facilitate and manage effective resource and workload planning to ensure quality service delivery. Communicate company and local updates through team meetings, 1:1s, and hub sessions. What skills & qualifications you will need: Proven experience with SAP and SAP Ariba, with the confidence to navigate complex systems and optimize their use. A solid track record in data management, ensuring accuracy, integrity, and consistency across processes. Hands on experience in delivering P2P system solutions that improve efficiency and user experience. Ability to troubleshoot technical issues, collaborate effectively, and make informed decisions with confidence. Deep understanding of Purchase to Pay systems and processes, coupled with a good grasp of system interfaces and integration. Bonus points for project management expertise, familiarity with SAP Concur, and knowledge of Agile methodologies. Experience in delivering P2P solutions for asset intensive businesses will set you apart. Although we operate 24 hours a day, 365 days a year, it's important to us that we support flexible working patterns and job share options (when we can), to help you make the best of both your work and home life. We know that juggling childcare responsibilities or getting that ideal work/life balance isn't always easy! Do we sound like your cup of tea? If you've got experience in Operational Finance and want to help us deliver great service for our customers whilst looking after the environment, then be sure to apply today to find out what a career with Yorkshire Water can offer you. If successful for the role, you will be required to undergo pre employment checks that will include a Basic Disclosure Check, carried out through a Third Party Company, prior to commencing employment. Depending on the role, you may also be required to go through the security vetting process for either a Counter Terrorist Check or Security Check clearance. All our roles are subject to a medical questionnaire, and further medicals when required. We are committed to removing barriers and ensuring our recruitment process is accessible to everyone. We offer a range of adjustments to make your application experience as comfortable and straightforward as possible. If you have an accessibility need, disability, or condition that requires changes to the recruitment process, please include this information in your application. We will then discuss any reasonable adjustments required. Kelda Group reserve the right to close this position before the published closing date, should the need occur. We therefore advise that you complete and submit your application as soon as possible.
Jan 08, 2026
Full time
Hello! Thanks for stopping by. Let us tell you about all the great reasons to join us here at Yorkshire Water: We offer a competitive salary, depending on experience (£49,589 - £61,987) Annual incentive related bonus (£1000 maximum bonus opportunity for the performance year) Attractive pension scheme (up to 12% company contribution) Development opportunities in line with the Operational Finance Systems Manager progression plan 25 days annual leave plus bank holidays - plus an extra wellness day! Life assurance cover of 4 times pensionable salary A great benefits package - choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Retail savings scheme Online GP service, cycle to work scheme, gym membership discounts and many more! Location: West Yorkshire / Hybrid Working (1-3 days in the office a week - Bradford but then relocating to Leeds Summer 2026) Work type: Permanent. 37 hours per week, Monday - Friday. We have an exciting opportunity for a Operational Finance Systems Manager to join the Finance team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you? What we do: Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 million people living in the region and the millions of people who visit our region each year, can rely on our services, and have clean and safe drinking water on tap and that their wastewater is taken away. But for us, it's so much more than this. We look after communities, protect the environment, and plan to look after Yorkshire's water, today, tomorrow 24/7, 365 days a year. We provide essential water and wastewater services to every corner of the Yorkshire region, and play a key role in the region's health, wellbeing, and prosperity. New environmental legislation, unprecedented levels of investment and changing expectations from customers means that this is an exciting time to discover opportunities within the water industry. The Finance function is a key part of how we plan to meet the changing expectations of customers and regulators. Lead the transformation of finance operations by optimizing systems, driving data excellence, and delivering powerful insights. Join a forward-thinking organization where innovation meets impact, and your ideas will shape the future of finance and empower smarter decisions across the business. Where you fit in: As our Operational Finance Systems Manager, you will: Review and optimize Procure-to-Pay (P2P) and Order-to-Cash (O2C) technologies, providing recommendations and driving improvement projects. Maximize system capabilities and deliver effective P2P training to end users. Coordinate system enhancement projects and rollouts for P2P and O2C processes. Manage communications with users, including updates and future plans. Partner with the Technology team to ensure seamless collaboration between P2P/O2C functions. Take ownership of data management, quality, and standards, driving continuous improvement. Design and implement a robust training strategy to promote adoption, accuracy, and efficiency. Maintain strong relationships with SAP Ariba and internal SAP teams for specialist support. Lead and manage SAP Concur Travel & Expense system, including updates and reporting. Develop and maintain performance dashboards and insightful reports. Implement and monitor data protocols and processes to ensure consistency and compliance. Oversee data entry, maintenance, and cleansing, introducing automated checks and audits. Collaborate with stakeholders to deliver reporting and insights aligned with strategic goals. Facilitate and manage effective resource and workload planning to ensure quality service delivery. Communicate company and local updates through team meetings, 1:1s, and hub sessions. What skills & qualifications you will need: Proven experience with SAP and SAP Ariba, with the confidence to navigate complex systems and optimize their use. A solid track record in data management, ensuring accuracy, integrity, and consistency across processes. Hands on experience in delivering P2P system solutions that improve efficiency and user experience. Ability to troubleshoot technical issues, collaborate effectively, and make informed decisions with confidence. Deep understanding of Purchase to Pay systems and processes, coupled with a good grasp of system interfaces and integration. Bonus points for project management expertise, familiarity with SAP Concur, and knowledge of Agile methodologies. Experience in delivering P2P solutions for asset intensive businesses will set you apart. Although we operate 24 hours a day, 365 days a year, it's important to us that we support flexible working patterns and job share options (when we can), to help you make the best of both your work and home life. We know that juggling childcare responsibilities or getting that ideal work/life balance isn't always easy! Do we sound like your cup of tea? If you've got experience in Operational Finance and want to help us deliver great service for our customers whilst looking after the environment, then be sure to apply today to find out what a career with Yorkshire Water can offer you. If successful for the role, you will be required to undergo pre employment checks that will include a Basic Disclosure Check, carried out through a Third Party Company, prior to commencing employment. Depending on the role, you may also be required to go through the security vetting process for either a Counter Terrorist Check or Security Check clearance. All our roles are subject to a medical questionnaire, and further medicals when required. We are committed to removing barriers and ensuring our recruitment process is accessible to everyone. We offer a range of adjustments to make your application experience as comfortable and straightforward as possible. If you have an accessibility need, disability, or condition that requires changes to the recruitment process, please include this information in your application. We will then discuss any reasonable adjustments required. Kelda Group reserve the right to close this position before the published closing date, should the need occur. We therefore advise that you complete and submit your application as soon as possible.
Area Manager - Tesco Travel Money page is loaded Area Manager - Tesco Travel Moneylocations: GBR - Tesco - Yeoviltime type: Full timeposted on: Posted Todayjob requisition id: JR48515 Retail Area Manager - Tesco Travel Money Job Type: Fixed Term - MAT Leave - 1 Year Hours per week: 37.5 Location : Remote - however covering stores across southwest, Bristol to Cornwall. You must have a UK full driving license and the capability to travel within these locations.As an Area Manager in the Tesco Retail Division, you will inspire a team of Bureau Managers and Travel Service Partners. A key aspect of the role will include motivating your team to achieve sales targets as well as taking ownership of budget management, revenues and general retail costs.You will have a passion for driving customer service through your team and create a team of high performers through a clear succession plan. Manage and coach a team of Bureaus Managers to drive performance, recruitment and colleague development Manage costs, expenses and resource profiling across the area to ensure operational efficiency Ensure all colleagues in your area are fully compliant with various health and safety, operational training, procedures and standards Support the expansion of the Travel Money network to maximise profitability by being involved in the coordination of new bureau implementation and upgrades of existing bureau Drive product launches and in-store promotions/campaigns Manage communication for all store colleagues and Bureau Managers Execute business plans designed by the Divisional Manager and maintain ownership of area-specific plans that support strategy delivery Using data, prioritize interventions, business performance improvements and margin optimization, including discount management Build and maintain strong relationships with Head of Retail, Divisional Manager, Tesco store managers, and internal support functions (finance, HR, IT, compliance, commercial/product team) Foster collaboration and alignment across all stakeholders to support commercial and operational objectives Experience managing multi-site retail or service operations, driving profitability, growth and operational efficiency Proven ability to lead, coach and develop teams, including succession planning and performance management Confident, decisive communication style and the ability to motivate your team Experience leading a team across multiple sites and achieving the best results The willingness to learn, be hands-on and manage teams remotely Strong record of performance delivery through increased customer service sales and cost management Background in customer facing environment Excellent planning, organizational and decision-making skills Operational capabilities In-depth understanding of compliance & risk in a retail and financial services environment Ability to analyze complex reports and place actions accordingly UK Driving License and capability to travel across the assigned area. Frequent travel will be required for business meetings & site visits outside of the designated areaWe believe our colleagues are our key differentiator. We aim to create a safe and dynamic environment where all colleagues can thrive, feel supported and engaged, and reach their full potential. Company pension scheme A leading flexible benefits package including but not limited to critical illness, dental insurance, and private medical insurance Cycle to Work Scheme and an employee wellness programme that offers wellbeing and financial advice A wide range of employee discounts provided by Bravo Benefit 25 days holiday (pro-rata). Bank holidays and the opportunity to gain more days the longer you are a part of Travelex, as well as the option to buy more days About Travelex We are one of the market leading specialist providers of foreign exchange. Founded in 1976 and differentiated by our brand and market footprint, over the past 45 years we have built a network of foreign exchange stores and developed Travelex as a trusted and widely recognized brand in international money. Our mission is to simplify our customers' access to international money, however and whenever. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Jan 08, 2026
Full time
Area Manager - Tesco Travel Money page is loaded Area Manager - Tesco Travel Moneylocations: GBR - Tesco - Yeoviltime type: Full timeposted on: Posted Todayjob requisition id: JR48515 Retail Area Manager - Tesco Travel Money Job Type: Fixed Term - MAT Leave - 1 Year Hours per week: 37.5 Location : Remote - however covering stores across southwest, Bristol to Cornwall. You must have a UK full driving license and the capability to travel within these locations.As an Area Manager in the Tesco Retail Division, you will inspire a team of Bureau Managers and Travel Service Partners. A key aspect of the role will include motivating your team to achieve sales targets as well as taking ownership of budget management, revenues and general retail costs.You will have a passion for driving customer service through your team and create a team of high performers through a clear succession plan. Manage and coach a team of Bureaus Managers to drive performance, recruitment and colleague development Manage costs, expenses and resource profiling across the area to ensure operational efficiency Ensure all colleagues in your area are fully compliant with various health and safety, operational training, procedures and standards Support the expansion of the Travel Money network to maximise profitability by being involved in the coordination of new bureau implementation and upgrades of existing bureau Drive product launches and in-store promotions/campaigns Manage communication for all store colleagues and Bureau Managers Execute business plans designed by the Divisional Manager and maintain ownership of area-specific plans that support strategy delivery Using data, prioritize interventions, business performance improvements and margin optimization, including discount management Build and maintain strong relationships with Head of Retail, Divisional Manager, Tesco store managers, and internal support functions (finance, HR, IT, compliance, commercial/product team) Foster collaboration and alignment across all stakeholders to support commercial and operational objectives Experience managing multi-site retail or service operations, driving profitability, growth and operational efficiency Proven ability to lead, coach and develop teams, including succession planning and performance management Confident, decisive communication style and the ability to motivate your team Experience leading a team across multiple sites and achieving the best results The willingness to learn, be hands-on and manage teams remotely Strong record of performance delivery through increased customer service sales and cost management Background in customer facing environment Excellent planning, organizational and decision-making skills Operational capabilities In-depth understanding of compliance & risk in a retail and financial services environment Ability to analyze complex reports and place actions accordingly UK Driving License and capability to travel across the assigned area. Frequent travel will be required for business meetings & site visits outside of the designated areaWe believe our colleagues are our key differentiator. We aim to create a safe and dynamic environment where all colleagues can thrive, feel supported and engaged, and reach their full potential. Company pension scheme A leading flexible benefits package including but not limited to critical illness, dental insurance, and private medical insurance Cycle to Work Scheme and an employee wellness programme that offers wellbeing and financial advice A wide range of employee discounts provided by Bravo Benefit 25 days holiday (pro-rata). Bank holidays and the opportunity to gain more days the longer you are a part of Travelex, as well as the option to buy more days About Travelex We are one of the market leading specialist providers of foreign exchange. Founded in 1976 and differentiated by our brand and market footprint, over the past 45 years we have built a network of foreign exchange stores and developed Travelex as a trusted and widely recognized brand in international money. Our mission is to simplify our customers' access to international money, however and whenever. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Area Manager - Tesco Travel Money page is loaded Area Manager - Tesco Travel Moneylocations: GBR - Tesco - Exeter Valetime type: Full timeposted on: Posted 16 Days Agojob requisition id: JR48516 Retail Area Manager - Tesco Travel Money Job Type: Fixed Term - MAT Leave - 1 Year Hours per week: 37.5 Location : Remote - however covering stores across southwest, Bristol to Cornwall. You must have a UK full driving license and the capability to travel within these locations.As an Area Manager in the Tesco Retail Division, you will inspire a team of Bureau Managers and Travel Service Partners. A key aspect of the role will include motivating your team to achieve sales targets as well as taking ownership of budget management, revenues and general retail costs.You will have a passion for driving customer service through your team and create a team of high performers through a clear succession plan. Manage and coach a team of Bureaus Managers to drive performance, recruitment and colleague development Manage costs, expenses and resource profiling across the area to ensure operational efficiency Ensure all colleagues in your area are fully compliant with various health and safety, operational training, procedures and standards Support the expansion of the Travel Money network to maximise profitability by being involved in the coordination of new bureau implementation and upgrades of existing bureau Drive product launches and in-store promotions/campaigns Manage communication for all store colleagues and Bureau Managers Execute business plans designed by the Divisional Manager and maintain ownership of area-specific plans that support strategy delivery Using data, prioritize interventions, business performance improvements and margin optimization, including discount management Build and maintain strong relationships with Head of Retail, Divisional Manager, Tesco store managers, and internal support functions (finance, HR, IT, compliance, commercial/product team) Foster collaboration and alignment across all stakeholders to support commercial and operational objectives Experience managing multi-site retail or service operations, driving profitability, growth and operational efficiency Proven ability to lead, coach and develop teams, including succession planning and performance management Confident, decisive communication style and the ability to motivate your team Experience leading a team across multiple sites and achieving the best results The willingness to learn, be hands-on and manage teams remotely Strong record of performance delivery through increased customer service sales and cost management Background in customer facing environment Excellent planning, organizational and decision-making skills Operational capabilities In-depth understanding of compliance & risk in a retail and financial services environment Ability to analyze complex reports and place actions accordingly UK Driving License and capability to travel across the assigned area. Frequent travel will be required for business meetings & site visits outside of the designated areaWe believe our colleagues are our key differentiator. We aim to create a safe and dynamic environment where all colleagues can thrive, feel supported and engaged, and reach their full potential. Company pension scheme A leading flexible benefits package including but not limited to critical illness, dental insurance, and private medical insurance Cycle to Work Scheme and an employee wellness programme that offers wellbeing and financial advice A wide range of employee discounts provided by Bravo Benefit 25 days holiday (pro-rata). Bank holidays and the opportunity to gain more days the longer you are a part of Travelex, as well as the option to buy more days About Travelex We are one of the market leading specialist providers of foreign exchange. Founded in 1976 and differentiated by our brand and market footprint, over the past 45 years we have built a network of foreign exchange stores and developed Travelex as a trusted and widely recognized brand in international money. Our mission is to simplify our customers' access to international money, however and whenever. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Jan 08, 2026
Full time
Area Manager - Tesco Travel Money page is loaded Area Manager - Tesco Travel Moneylocations: GBR - Tesco - Exeter Valetime type: Full timeposted on: Posted 16 Days Agojob requisition id: JR48516 Retail Area Manager - Tesco Travel Money Job Type: Fixed Term - MAT Leave - 1 Year Hours per week: 37.5 Location : Remote - however covering stores across southwest, Bristol to Cornwall. You must have a UK full driving license and the capability to travel within these locations.As an Area Manager in the Tesco Retail Division, you will inspire a team of Bureau Managers and Travel Service Partners. A key aspect of the role will include motivating your team to achieve sales targets as well as taking ownership of budget management, revenues and general retail costs.You will have a passion for driving customer service through your team and create a team of high performers through a clear succession plan. Manage and coach a team of Bureaus Managers to drive performance, recruitment and colleague development Manage costs, expenses and resource profiling across the area to ensure operational efficiency Ensure all colleagues in your area are fully compliant with various health and safety, operational training, procedures and standards Support the expansion of the Travel Money network to maximise profitability by being involved in the coordination of new bureau implementation and upgrades of existing bureau Drive product launches and in-store promotions/campaigns Manage communication for all store colleagues and Bureau Managers Execute business plans designed by the Divisional Manager and maintain ownership of area-specific plans that support strategy delivery Using data, prioritize interventions, business performance improvements and margin optimization, including discount management Build and maintain strong relationships with Head of Retail, Divisional Manager, Tesco store managers, and internal support functions (finance, HR, IT, compliance, commercial/product team) Foster collaboration and alignment across all stakeholders to support commercial and operational objectives Experience managing multi-site retail or service operations, driving profitability, growth and operational efficiency Proven ability to lead, coach and develop teams, including succession planning and performance management Confident, decisive communication style and the ability to motivate your team Experience leading a team across multiple sites and achieving the best results The willingness to learn, be hands-on and manage teams remotely Strong record of performance delivery through increased customer service sales and cost management Background in customer facing environment Excellent planning, organizational and decision-making skills Operational capabilities In-depth understanding of compliance & risk in a retail and financial services environment Ability to analyze complex reports and place actions accordingly UK Driving License and capability to travel across the assigned area. Frequent travel will be required for business meetings & site visits outside of the designated areaWe believe our colleagues are our key differentiator. We aim to create a safe and dynamic environment where all colleagues can thrive, feel supported and engaged, and reach their full potential. Company pension scheme A leading flexible benefits package including but not limited to critical illness, dental insurance, and private medical insurance Cycle to Work Scheme and an employee wellness programme that offers wellbeing and financial advice A wide range of employee discounts provided by Bravo Benefit 25 days holiday (pro-rata). Bank holidays and the opportunity to gain more days the longer you are a part of Travelex, as well as the option to buy more days About Travelex We are one of the market leading specialist providers of foreign exchange. Founded in 1976 and differentiated by our brand and market footprint, over the past 45 years we have built a network of foreign exchange stores and developed Travelex as a trusted and widely recognized brand in international money. Our mission is to simplify our customers' access to international money, however and whenever. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
An award-winning specialist insurer, who deliver high-quality, tailored insurance solutions have a requirement for proactive and collaborative Compliance Support Officer to join their Compliance team. Reporting to the Compliance Manager, youll help ensure operations, decisions and customer journeys meet regulatory, legal and internal standards click apply for full job details
Jan 08, 2026
Full time
An award-winning specialist insurer, who deliver high-quality, tailored insurance solutions have a requirement for proactive and collaborative Compliance Support Officer to join their Compliance team. Reporting to the Compliance Manager, youll help ensure operations, decisions and customer journeys meet regulatory, legal and internal standards click apply for full job details
Get Staffed Online Recruitment Limited
Chesterfield, Derbyshire
Operations Manager (Industrial Equipment Sales Organisation) Are you an un-appreciated or frustrated, experiencedOperation Manager with a strong Sales attitude who wants to be a leader in a successful industrial equipment business? Do your efforts and performance successes go un-recognised by your present employer or do you feel you re not being rewarded appropriately for the results you are getting? Do you love managing a full business team and growing the team's commercial performance? Do you want to join an Established Business that will appreciate your successes, compensate you accordingly, and be an important cog in their growth plan? Our client is a Pump Retail Specialist based in Chesterfield and who supply nationally and have an in-house repair facility. They are seeking an experienced, passionate and results-oriented Operations Manager, someone who wants to progress their career. This is an important role, and you will be part of a growing, successful team who are focused on getting the business to the next level. Salary and Hours: £35,000 £40,000 per annum + success bonuses Full time working in the office Monday Thursday; 8:00am 5:00pm Friday; 8:00am 4:00pm Benefits They Offer: Paid training Career growth opportunities Healthcare Insurance after 2 years of continuous work Dental Insurance after 2 years of continuous work Sick pay cover Early finish on a Friday Duties and Responsibilities Take full ownership of the day-to-day operational management of the business, including: Administration oversight: Ensure all documentation, orders, and processes are accurate and timely. Accounts oversight: Monitor invoices, payments, and cost controls, liaising with external accountants where necessary. HR and Personnel management: Enforce company rules, address performance issues promptly, and maintain clear personnel records. Customer service: Ensure client queries, complaints, and orders are handled quickly and correctly. Stock and Logistics: Maintain optimal stock levels, monitor supplier performance, and ensure timely deliveries. Compliance: Ensure health and safety, environmental, and industry regulations are met. Audit and refine processes to remove inefficiency and error. Hold staff accountable for their work: Identify mistakes, fix them, and prevent recurrence through training or discipline. Report regularly to the Managing Director on KPIs, problems, and opportunities. Implement continuous improvement in all operational areas. Results Expected: A smooth-running daily operation with minimal direct involvement from the Managing Director. Staff output and accuracy measurably improved within three months. Errors and rework reduced by at least 50% within six months. Increased operational efficiency resulting in faster order turnaround and improved customer satisfaction. All regulatory and safety obligations met without issue. Profit margins protected or improved through cost control and process optimisation. Knowledge, Skills and Abilities: Strong commercial awareness and an understanding of profit drivers in an industrial business. Advanced organisational and time management skills. Proficient in using office and ERP/CRM systems. Not crucial but advantageous Knowledge of industrial/mechanical equipment, ideally pumps, HVAC, machinery, or plant. Ability to analyse operations and implement improvements quickly. Strong people management skills, including handling underperformance and conflict. Solid understanding of compliance in H&S and employment law Meet These Standards: Zero tolerance for avoidable errors mistakes identified, corrected, and prevented. Clear, concise, and timely communication no ambiguity or delays. Firm, fair, and professional management of staff respect earned through competence and consistency, not popularity. Decisions backed by commercial logic and data, not gut feel alone. Visible improvement in staff discipline, efficiency, and morale (without pandering). Experience Needed: Minimum 5 years experience in an operational or general management role within an industrial or mechanical sector. Proven track record of running day-to-day business operations without constant supervision. Demonstrated success in improving processes, reducing errors, and increasing efficiency. Experience managing multi-disciplinary teams, including admin, sales, and warehouse/logistics. Exposure to customer service in a B2B environment. Financial oversight experience budgeting, cost control, and interpreting accounts. Other/Special Requirements: Rapidly growing business identify areas of expansion. Summary If you want to join a Well-Established Business, and be a catalyst for their future growth, then this is the job for you! Come join our client s team and contribute to their mission of delivering Exceptional Pumping Installations and Servicing. Their selection process is unique in the marketplace and attracts motivated, productive team members, who they know will be successful and have a great career with them. They look forward to hearing from you. Don't miss this opportunity. Start your application NOW!
Jan 08, 2026
Full time
Operations Manager (Industrial Equipment Sales Organisation) Are you an un-appreciated or frustrated, experiencedOperation Manager with a strong Sales attitude who wants to be a leader in a successful industrial equipment business? Do your efforts and performance successes go un-recognised by your present employer or do you feel you re not being rewarded appropriately for the results you are getting? Do you love managing a full business team and growing the team's commercial performance? Do you want to join an Established Business that will appreciate your successes, compensate you accordingly, and be an important cog in their growth plan? Our client is a Pump Retail Specialist based in Chesterfield and who supply nationally and have an in-house repair facility. They are seeking an experienced, passionate and results-oriented Operations Manager, someone who wants to progress their career. This is an important role, and you will be part of a growing, successful team who are focused on getting the business to the next level. Salary and Hours: £35,000 £40,000 per annum + success bonuses Full time working in the office Monday Thursday; 8:00am 5:00pm Friday; 8:00am 4:00pm Benefits They Offer: Paid training Career growth opportunities Healthcare Insurance after 2 years of continuous work Dental Insurance after 2 years of continuous work Sick pay cover Early finish on a Friday Duties and Responsibilities Take full ownership of the day-to-day operational management of the business, including: Administration oversight: Ensure all documentation, orders, and processes are accurate and timely. Accounts oversight: Monitor invoices, payments, and cost controls, liaising with external accountants where necessary. HR and Personnel management: Enforce company rules, address performance issues promptly, and maintain clear personnel records. Customer service: Ensure client queries, complaints, and orders are handled quickly and correctly. Stock and Logistics: Maintain optimal stock levels, monitor supplier performance, and ensure timely deliveries. Compliance: Ensure health and safety, environmental, and industry regulations are met. Audit and refine processes to remove inefficiency and error. Hold staff accountable for their work: Identify mistakes, fix them, and prevent recurrence through training or discipline. Report regularly to the Managing Director on KPIs, problems, and opportunities. Implement continuous improvement in all operational areas. Results Expected: A smooth-running daily operation with minimal direct involvement from the Managing Director. Staff output and accuracy measurably improved within three months. Errors and rework reduced by at least 50% within six months. Increased operational efficiency resulting in faster order turnaround and improved customer satisfaction. All regulatory and safety obligations met without issue. Profit margins protected or improved through cost control and process optimisation. Knowledge, Skills and Abilities: Strong commercial awareness and an understanding of profit drivers in an industrial business. Advanced organisational and time management skills. Proficient in using office and ERP/CRM systems. Not crucial but advantageous Knowledge of industrial/mechanical equipment, ideally pumps, HVAC, machinery, or plant. Ability to analyse operations and implement improvements quickly. Strong people management skills, including handling underperformance and conflict. Solid understanding of compliance in H&S and employment law Meet These Standards: Zero tolerance for avoidable errors mistakes identified, corrected, and prevented. Clear, concise, and timely communication no ambiguity or delays. Firm, fair, and professional management of staff respect earned through competence and consistency, not popularity. Decisions backed by commercial logic and data, not gut feel alone. Visible improvement in staff discipline, efficiency, and morale (without pandering). Experience Needed: Minimum 5 years experience in an operational or general management role within an industrial or mechanical sector. Proven track record of running day-to-day business operations without constant supervision. Demonstrated success in improving processes, reducing errors, and increasing efficiency. Experience managing multi-disciplinary teams, including admin, sales, and warehouse/logistics. Exposure to customer service in a B2B environment. Financial oversight experience budgeting, cost control, and interpreting accounts. Other/Special Requirements: Rapidly growing business identify areas of expansion. Summary If you want to join a Well-Established Business, and be a catalyst for their future growth, then this is the job for you! Come join our client s team and contribute to their mission of delivering Exceptional Pumping Installations and Servicing. Their selection process is unique in the marketplace and attracts motivated, productive team members, who they know will be successful and have a great career with them. They look forward to hearing from you. Don't miss this opportunity. Start your application NOW!
Commercial Ancillary Manager page is loaded Commercial Ancillary Managerlocations: Remote Locationtime type: Full timeposted on: Posted Todayjob requisition id: Job Title: Commercial Ancillary Manager Location: Leicester / London / Bexhill / Remote/Hybrid Welcome to Hastings Direct We're a digital insurance provider with a clear strategy to become the best and biggest player in the UK market. As a company, we've made huge investments in our technology, pricing, data and analytics capabilities over the past few years, along with nurturing our 4Cs culture and substantial investment in our people. And as a Finance team, we're doing exactly the same - building a market leading finance technology platform, investing in our team and our approach to leadership development, with a real focus on commercially adding value to the business.The fact you're now reading this job advert means we've tempted you to find out more about . If you like what you see, we hope you'll consider joining our team.We have high standards and understand some people may not apply for jobs unless they feel they tick every box. If you're excited about joining us and think you have some of what we are looking for, even if you're not 100% sure, we would love to hear from you. Role overview Product owner for a range of products within Hastings' Ancillary portfolio, with responsibility for all customer and commercial outcomes. Analyse performance using data and insights to identify opportunities for enhancements to products and pricing; developing and implementing strategies for ancillary products, driving long term profitability: delivering fair value whilst acting in the best interests of our customers. Accountabilities Management of strong relationships with our ancillary partners ensuring we effectively manage commercial and contractual relations and customer outcomes to ensure long-standing, mutually beneficial partnerships Responsible for trading performance and customer value outcomes and monitoring of trends and future risks and holding partners to account for delivery against these Responsible for the delivery of good customer outcomes; effective monitoring of customer value and mitigation of potential customer detriment; input to the completion of annual product review & value assessment; and reporting to OpCo / Conduct Committee. Delivery of strategic and tactical initiatives to improve commercial and customer outcomes (including product proposition and pricing reviews, claims process reviews, sales and in life journeys). Working in partnership with other business functions including Pricing, Operations, Claims, IT and Digital & Marketing Strong response to net rate reviews with ability to challenge rating increases based on analysis of claims and loss ratio performance/forecasts Lead, develop and implement Ancillary Product development strategies (Provider / product / pricing / processes) to support the commercial performance whilst ensuring fair consumer value, regulatory compliance and reputational integrity Lead Ancillary Partner strategy with responsibility for the selection, oversight and performance of Ancillary providers for allocated products Support the rectification of any commercial or operational issues. Engaging with colleagues across the business and third party partners to collaboratively resolve issues Support development of new products and propositions as these are developed and introduced. Working across the organisation to look at wider opportunities within the ancillary value chain Essential skills/experience: Experience of working with highly regulated General Insurance products ideally within ancillary or claims function Results-oriented, with drive to deliver against commercial and customer targets Strong numerical reasoning with data analysis Commercial focus and ability to drive strong negotiations that deliver benefits to all parties. Innovative and driven - able to seek out opportunities to disrupt and innovate while also incrementally evolving current practices; Strong stakeholder management experience, within a fast-paced, matrixed environment. Able to build strong connections with other functions to embed strategy and support delivery of trading outcomes Interview Process: 1st Round - Intro call with Hiring manager + 12nd Round - Case study round followed by call with Hiring leader What we will give you: Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Not to mention plenty of recognition and rewards, and the scope to voice your ideas and put them into practice.As a Disability Confident employer, we're committed to ensuring our recruitment processes are fully inclusive - what this means to you is if you're applying for a job with us, you'll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS).For more information on the DCS, please visit our inclusive business page on our careers website Benefits: in addition to a competitive salary and £5k car allowance you will also receive Flexible working - we champion a flexible hybrid working approach - please speak to your recruiter to discuss in more detail Competitive bonus scheme - all colleagues are eligible for our annual 4Cs performance bonus Physical wellbeing - as a Band 4 colleague, Hastings pay for you to receive private medical Insurance (also known as PMI). This gives you flexibility and convenience to see a specialist or consultant and allows you to decide when and where you will be seen Financial wellbeing - as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award-winning package which includes - discounts, cashback, free independent mortgage advice and free access to financial wellbeing support Mental wellbeing programme - we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs There's more! - 27 days annual leave + bank holidays, with the option to buy or sell one of your weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more .Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we'll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve.Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks.At Hastings Direct, we're committed to creating an inclusive environment where everyone has the opportunity
Jan 08, 2026
Full time
Commercial Ancillary Manager page is loaded Commercial Ancillary Managerlocations: Remote Locationtime type: Full timeposted on: Posted Todayjob requisition id: Job Title: Commercial Ancillary Manager Location: Leicester / London / Bexhill / Remote/Hybrid Welcome to Hastings Direct We're a digital insurance provider with a clear strategy to become the best and biggest player in the UK market. As a company, we've made huge investments in our technology, pricing, data and analytics capabilities over the past few years, along with nurturing our 4Cs culture and substantial investment in our people. And as a Finance team, we're doing exactly the same - building a market leading finance technology platform, investing in our team and our approach to leadership development, with a real focus on commercially adding value to the business.The fact you're now reading this job advert means we've tempted you to find out more about . If you like what you see, we hope you'll consider joining our team.We have high standards and understand some people may not apply for jobs unless they feel they tick every box. If you're excited about joining us and think you have some of what we are looking for, even if you're not 100% sure, we would love to hear from you. Role overview Product owner for a range of products within Hastings' Ancillary portfolio, with responsibility for all customer and commercial outcomes. Analyse performance using data and insights to identify opportunities for enhancements to products and pricing; developing and implementing strategies for ancillary products, driving long term profitability: delivering fair value whilst acting in the best interests of our customers. Accountabilities Management of strong relationships with our ancillary partners ensuring we effectively manage commercial and contractual relations and customer outcomes to ensure long-standing, mutually beneficial partnerships Responsible for trading performance and customer value outcomes and monitoring of trends and future risks and holding partners to account for delivery against these Responsible for the delivery of good customer outcomes; effective monitoring of customer value and mitigation of potential customer detriment; input to the completion of annual product review & value assessment; and reporting to OpCo / Conduct Committee. Delivery of strategic and tactical initiatives to improve commercial and customer outcomes (including product proposition and pricing reviews, claims process reviews, sales and in life journeys). Working in partnership with other business functions including Pricing, Operations, Claims, IT and Digital & Marketing Strong response to net rate reviews with ability to challenge rating increases based on analysis of claims and loss ratio performance/forecasts Lead, develop and implement Ancillary Product development strategies (Provider / product / pricing / processes) to support the commercial performance whilst ensuring fair consumer value, regulatory compliance and reputational integrity Lead Ancillary Partner strategy with responsibility for the selection, oversight and performance of Ancillary providers for allocated products Support the rectification of any commercial or operational issues. Engaging with colleagues across the business and third party partners to collaboratively resolve issues Support development of new products and propositions as these are developed and introduced. Working across the organisation to look at wider opportunities within the ancillary value chain Essential skills/experience: Experience of working with highly regulated General Insurance products ideally within ancillary or claims function Results-oriented, with drive to deliver against commercial and customer targets Strong numerical reasoning with data analysis Commercial focus and ability to drive strong negotiations that deliver benefits to all parties. Innovative and driven - able to seek out opportunities to disrupt and innovate while also incrementally evolving current practices; Strong stakeholder management experience, within a fast-paced, matrixed environment. Able to build strong connections with other functions to embed strategy and support delivery of trading outcomes Interview Process: 1st Round - Intro call with Hiring manager + 12nd Round - Case study round followed by call with Hiring leader What we will give you: Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Not to mention plenty of recognition and rewards, and the scope to voice your ideas and put them into practice.As a Disability Confident employer, we're committed to ensuring our recruitment processes are fully inclusive - what this means to you is if you're applying for a job with us, you'll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS).For more information on the DCS, please visit our inclusive business page on our careers website Benefits: in addition to a competitive salary and £5k car allowance you will also receive Flexible working - we champion a flexible hybrid working approach - please speak to your recruiter to discuss in more detail Competitive bonus scheme - all colleagues are eligible for our annual 4Cs performance bonus Physical wellbeing - as a Band 4 colleague, Hastings pay for you to receive private medical Insurance (also known as PMI). This gives you flexibility and convenience to see a specialist or consultant and allows you to decide when and where you will be seen Financial wellbeing - as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award-winning package which includes - discounts, cashback, free independent mortgage advice and free access to financial wellbeing support Mental wellbeing programme - we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs There's more! - 27 days annual leave + bank holidays, with the option to buy or sell one of your weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more .Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we'll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve.Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks.At Hastings Direct, we're committed to creating an inclusive environment where everyone has the opportunity
Commercial Ancillary Manager page is loaded Commercial Ancillary Managerlocations: Remote Locationtime type: Full timeposted on: Posted Todayjob requisition id: Job Title: Commercial Ancillary Manager Location: Leicester / London / Bexhill / Remote/Hybrid Welcome to Hastings Direct We're a digital insurance provider with a clear strategy to become the best and biggest player in the UK market. As a company, we've made huge investments in our technology, pricing, data and analytics capabilities over the past few years, along with nurturing our 4Cs culture and substantial investment in our people. And as a Finance team, we're doing exactly the same - building a market leading finance technology platform, investing in our team and our approach to leadership development, with a real focus on commercially adding value to the business.The fact you're now reading this job advert means we've tempted you to find out more about . If you like what you see, we hope you'll consider joining our team.We have high standards and understand some people may not apply for jobs unless they feel they tick every box. If you're excited about joining us and think you have some of what we are looking for, even if you're not 100% sure, we would love to hear from you. Role overview Product owner for a range of products within Hastings' Ancillary portfolio, with responsibility for all customer and commercial outcomes. Analyse performance using data and insights to identify opportunities for enhancements to products and pricing; developing and implementing strategies for ancillary products, driving long term profitability: delivering fair value whilst acting in the best interests of our customers. Accountabilities Management of strong relationships with our ancillary partners ensuring we effectively manage commercial and contractual relations and customer outcomes to ensure long-standing, mutually beneficial partnerships Responsible for trading performance and customer value outcomes and monitoring of trends and future risks and holding partners to account for delivery against these Responsible for the delivery of good customer outcomes; effective monitoring of customer value and mitigation of potential customer detriment; input to the completion of annual product review & value assessment; and reporting to OpCo / Conduct Committee. Delivery of strategic and tactical initiatives to improve commercial and customer outcomes (including product proposition and pricing reviews, claims process reviews, sales and in life journeys). Working in partnership with other business functions including Pricing, Operations, Claims, IT and Digital & Marketing Strong response to net rate reviews with ability to challenge rating increases based on analysis of claims and loss ratio performance/forecasts Lead, develop and implement Ancillary Product development strategies (Provider / product / pricing / processes) to support the commercial performance whilst ensuring fair consumer value, regulatory compliance and reputational integrity Lead Ancillary Partner strategy with responsibility for the selection, oversight and performance of Ancillary providers for allocated products Support the rectification of any commercial or operational issues. Engaging with colleagues across the business and third party partners to collaboratively resolve issues Support development of new products and propositions as these are developed and introduced. Working across the organisation to look at wider opportunities within the ancillary value chain Essential skills/experience: Experience of working with highly regulated General Insurance products ideally within ancillary or claims function Results-oriented, with drive to deliver against commercial and customer targets Strong numerical reasoning with data analysis Commercial focus and ability to drive strong negotiations that deliver benefits to all parties. Innovative and driven - able to seek out opportunities to disrupt and innovate while also incrementally evolving current practices; Strong stakeholder management experience, within a fast-paced, matrixed environment. Able to build strong connections with other functions to embed strategy and support delivery of trading outcomes Interview Process: 1st Round - Intro call with Hiring manager + 12nd Round - Case study round followed by call with Hiring leader What we will give you: Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Not to mention plenty of recognition and rewards, and the scope to voice your ideas and put them into practice.As a Disability Confident employer, we're committed to ensuring our recruitment processes are fully inclusive - what this means to you is if you're applying for a job with us, you'll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS).For more information on the DCS, please visit our inclusive business page on our careers website Benefits: in addition to a competitive salary and £5k car allowance you will also receive Flexible working - we champion a flexible hybrid working approach - please speak to your recruiter to discuss in more detail Competitive bonus scheme - all colleagues are eligible for our annual 4Cs performance bonus Physical wellbeing - as a Band 4 colleague, Hastings pay for you to receive private medical Insurance (also known as PMI). This gives you flexibility and convenience to see a specialist or consultant and allows you to decide when and where you will be seen Financial wellbeing - as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award-winning package which includes - discounts, cashback, free independent mortgage advice and free access to financial wellbeing support Mental wellbeing programme - we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs There's more! - 27 days annual leave + bank holidays, with the option to buy or sell one of your weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more .Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we'll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve.Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks.At Hastings Direct, we're committed to creating an inclusive environment where everyone has the opportunity
Jan 08, 2026
Full time
Commercial Ancillary Manager page is loaded Commercial Ancillary Managerlocations: Remote Locationtime type: Full timeposted on: Posted Todayjob requisition id: Job Title: Commercial Ancillary Manager Location: Leicester / London / Bexhill / Remote/Hybrid Welcome to Hastings Direct We're a digital insurance provider with a clear strategy to become the best and biggest player in the UK market. As a company, we've made huge investments in our technology, pricing, data and analytics capabilities over the past few years, along with nurturing our 4Cs culture and substantial investment in our people. And as a Finance team, we're doing exactly the same - building a market leading finance technology platform, investing in our team and our approach to leadership development, with a real focus on commercially adding value to the business.The fact you're now reading this job advert means we've tempted you to find out more about . If you like what you see, we hope you'll consider joining our team.We have high standards and understand some people may not apply for jobs unless they feel they tick every box. If you're excited about joining us and think you have some of what we are looking for, even if you're not 100% sure, we would love to hear from you. Role overview Product owner for a range of products within Hastings' Ancillary portfolio, with responsibility for all customer and commercial outcomes. Analyse performance using data and insights to identify opportunities for enhancements to products and pricing; developing and implementing strategies for ancillary products, driving long term profitability: delivering fair value whilst acting in the best interests of our customers. Accountabilities Management of strong relationships with our ancillary partners ensuring we effectively manage commercial and contractual relations and customer outcomes to ensure long-standing, mutually beneficial partnerships Responsible for trading performance and customer value outcomes and monitoring of trends and future risks and holding partners to account for delivery against these Responsible for the delivery of good customer outcomes; effective monitoring of customer value and mitigation of potential customer detriment; input to the completion of annual product review & value assessment; and reporting to OpCo / Conduct Committee. Delivery of strategic and tactical initiatives to improve commercial and customer outcomes (including product proposition and pricing reviews, claims process reviews, sales and in life journeys). Working in partnership with other business functions including Pricing, Operations, Claims, IT and Digital & Marketing Strong response to net rate reviews with ability to challenge rating increases based on analysis of claims and loss ratio performance/forecasts Lead, develop and implement Ancillary Product development strategies (Provider / product / pricing / processes) to support the commercial performance whilst ensuring fair consumer value, regulatory compliance and reputational integrity Lead Ancillary Partner strategy with responsibility for the selection, oversight and performance of Ancillary providers for allocated products Support the rectification of any commercial or operational issues. Engaging with colleagues across the business and third party partners to collaboratively resolve issues Support development of new products and propositions as these are developed and introduced. Working across the organisation to look at wider opportunities within the ancillary value chain Essential skills/experience: Experience of working with highly regulated General Insurance products ideally within ancillary or claims function Results-oriented, with drive to deliver against commercial and customer targets Strong numerical reasoning with data analysis Commercial focus and ability to drive strong negotiations that deliver benefits to all parties. Innovative and driven - able to seek out opportunities to disrupt and innovate while also incrementally evolving current practices; Strong stakeholder management experience, within a fast-paced, matrixed environment. Able to build strong connections with other functions to embed strategy and support delivery of trading outcomes Interview Process: 1st Round - Intro call with Hiring manager + 12nd Round - Case study round followed by call with Hiring leader What we will give you: Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Not to mention plenty of recognition and rewards, and the scope to voice your ideas and put them into practice.As a Disability Confident employer, we're committed to ensuring our recruitment processes are fully inclusive - what this means to you is if you're applying for a job with us, you'll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS).For more information on the DCS, please visit our inclusive business page on our careers website Benefits: in addition to a competitive salary and £5k car allowance you will also receive Flexible working - we champion a flexible hybrid working approach - please speak to your recruiter to discuss in more detail Competitive bonus scheme - all colleagues are eligible for our annual 4Cs performance bonus Physical wellbeing - as a Band 4 colleague, Hastings pay for you to receive private medical Insurance (also known as PMI). This gives you flexibility and convenience to see a specialist or consultant and allows you to decide when and where you will be seen Financial wellbeing - as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award-winning package which includes - discounts, cashback, free independent mortgage advice and free access to financial wellbeing support Mental wellbeing programme - we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs There's more! - 27 days annual leave + bank holidays, with the option to buy or sell one of your weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more .Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we'll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve.Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks.At Hastings Direct, we're committed to creating an inclusive environment where everyone has the opportunity
Help us provide an outstanding new business service to our customers across the UK while working for a recognised leading global insurance company here at Markel as a Broker Advisor • Monday - Friday only with shifts between 8.30am - 5.30pm • Great starting salary + achievable monthly bonus Join us and play your part in something special! The opportunity: It's an exciting time to join Markel as our NMUK Direct division launches our brand-new Broker sales team. Due to this growth we have an exciting, brand-new opportunity for an Insurance Broker to join us based in our Manchester office.The Caunce O'Hara broking team provides specialist insurance services to contractors, consultants, freelancers, and self-employed professionals through the Caunce O'Hara and OLLO brands. We offer a comprehensive range of insurance coverage, including professional indemnity, public liability, employers' liability, directors and officers liability, property, occupational personal accident, legal representation and employment cover, and cyber insurance. Customers can obtain quotes and purchase coverage directly through our websites or receive assistance from our team of insurance experts over the telephone. We have ambitious plans for growth to expand our presence within our target sectors. This role presents an exciting opportunity for the someone who is looking to advance their career in insurance. What you'll be doing: Contacting customers who have received quotes but haven't made a purchase, following up on online quote referrals, reconnecting with former customers, and renewing policies with the aim of generating new business. Providing insurance options from various providers. Handling incoming calls from both new and existing clients. Promoting additional products from different insurers. Quoting, binding, renewing, and processing policy payments. Addressing customer inquiries through phone, live chat, and email. Pursuing outstanding renewals. Managing online quote referrals and completing underwriting questions required by insurers. Handling mid-term adjustments and sending renewal invitations. Performing administrative duties to satisfy customer needs. Coordinating with different insurance companies to secure policies for clients. Our must haves: Experience in insurance or financial services. Proven ability to meet sales or retention targets within a telephony environment. Exceptional sales skills and an aptitude for identifying cross-sell opportunities. A customer-focused approach with meticulous attention to detail. Ability to effectively assimilate information, enabling accurate recall of benefits and add-ons offered by various insurers. Strong communication skills. Excellent numeracy and literacy capabilities. Understanding of conduct risk and non-advised status. Drive and enthusiasm to meet deadlines. Proficiency in liaising with external stakeholders effectively. Who we are: Markel Corporation (NYSE - MKL) a Fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world. We're all about people We win together We strive for better We enjoy the everyday We think further What's in it for you: A great starting salary plus generous monthly bonus & strong benefits package 25 days paid holiday plus Bank Holidays, with the opportunity to buy / sell extra leave Fantastic company pension scheme, private medical and dental cover, life assurance, travel insurance cover, income protection, season ticket loan as well as other great benefits on offer There are countless opportunities to learn new skills and develop in your career, and we can provide the support needed to do just that!Choose 'Apply Now' to fill out our short application, so that we can find out more about you.Markel celebrates the value of a diverse workforce that brings experience and expertise from a wide variety of backgrounds and life circumstances. Whatever your background, if you feel you meet the requirements of this role then we want to hear from you. We are also happy to consider candidates who are looking for flexible working patterns.We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.We will ensure that individuals with disabilities are provided with all reasonable accommodations to be able to participate in the job application or interview process and to perform essential job functions if successful. Please contact us via email at or call us at to request any accommodations that may be needed. This includes any alternative formats of any documents or information on how to apply offline.
Jan 08, 2026
Full time
Help us provide an outstanding new business service to our customers across the UK while working for a recognised leading global insurance company here at Markel as a Broker Advisor • Monday - Friday only with shifts between 8.30am - 5.30pm • Great starting salary + achievable monthly bonus Join us and play your part in something special! The opportunity: It's an exciting time to join Markel as our NMUK Direct division launches our brand-new Broker sales team. Due to this growth we have an exciting, brand-new opportunity for an Insurance Broker to join us based in our Manchester office.The Caunce O'Hara broking team provides specialist insurance services to contractors, consultants, freelancers, and self-employed professionals through the Caunce O'Hara and OLLO brands. We offer a comprehensive range of insurance coverage, including professional indemnity, public liability, employers' liability, directors and officers liability, property, occupational personal accident, legal representation and employment cover, and cyber insurance. Customers can obtain quotes and purchase coverage directly through our websites or receive assistance from our team of insurance experts over the telephone. We have ambitious plans for growth to expand our presence within our target sectors. This role presents an exciting opportunity for the someone who is looking to advance their career in insurance. What you'll be doing: Contacting customers who have received quotes but haven't made a purchase, following up on online quote referrals, reconnecting with former customers, and renewing policies with the aim of generating new business. Providing insurance options from various providers. Handling incoming calls from both new and existing clients. Promoting additional products from different insurers. Quoting, binding, renewing, and processing policy payments. Addressing customer inquiries through phone, live chat, and email. Pursuing outstanding renewals. Managing online quote referrals and completing underwriting questions required by insurers. Handling mid-term adjustments and sending renewal invitations. Performing administrative duties to satisfy customer needs. Coordinating with different insurance companies to secure policies for clients. Our must haves: Experience in insurance or financial services. Proven ability to meet sales or retention targets within a telephony environment. Exceptional sales skills and an aptitude for identifying cross-sell opportunities. A customer-focused approach with meticulous attention to detail. Ability to effectively assimilate information, enabling accurate recall of benefits and add-ons offered by various insurers. Strong communication skills. Excellent numeracy and literacy capabilities. Understanding of conduct risk and non-advised status. Drive and enthusiasm to meet deadlines. Proficiency in liaising with external stakeholders effectively. Who we are: Markel Corporation (NYSE - MKL) a Fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world. We're all about people We win together We strive for better We enjoy the everyday We think further What's in it for you: A great starting salary plus generous monthly bonus & strong benefits package 25 days paid holiday plus Bank Holidays, with the opportunity to buy / sell extra leave Fantastic company pension scheme, private medical and dental cover, life assurance, travel insurance cover, income protection, season ticket loan as well as other great benefits on offer There are countless opportunities to learn new skills and develop in your career, and we can provide the support needed to do just that!Choose 'Apply Now' to fill out our short application, so that we can find out more about you.Markel celebrates the value of a diverse workforce that brings experience and expertise from a wide variety of backgrounds and life circumstances. Whatever your background, if you feel you meet the requirements of this role then we want to hear from you. We are also happy to consider candidates who are looking for flexible working patterns.We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.We will ensure that individuals with disabilities are provided with all reasonable accommodations to be able to participate in the job application or interview process and to perform essential job functions if successful. Please contact us via email at or call us at to request any accommodations that may be needed. This includes any alternative formats of any documents or information on how to apply offline.
Commercial Ancillary Manager page is loaded Commercial Ancillary Managerlocations: Remote Locationtime type: Full timeposted on: Posted Todayjob requisition id: Job Title: Commercial Ancillary Manager Location: Leicester / London / Bexhill / Remote/Hybrid Welcome to Hastings Direct We're a digital insurance provider with a clear strategy to become the best and biggest player in the UK market. As a company, we've made huge investments in our technology, pricing, data and analytics capabilities over the past few years, along with nurturing our 4Cs culture and substantial investment in our people. And as a Finance team, we're doing exactly the same - building a market leading finance technology platform, investing in our team and our approach to leadership development, with a real focus on commercially adding value to the business.The fact you're now reading this job advert means we've tempted you to find out more about . If you like what you see, we hope you'll consider joining our team.We have high standards and understand some people may not apply for jobs unless they feel they tick every box. If you're excited about joining us and think you have some of what we are looking for, even if you're not 100% sure, we would love to hear from you. Role overview Product owner for a range of products within Hastings' Ancillary portfolio, with responsibility for all customer and commercial outcomes. Analyse performance using data and insights to identify opportunities for enhancements to products and pricing; developing and implementing strategies for ancillary products, driving long term profitability: delivering fair value whilst acting in the best interests of our customers. Accountabilities Management of strong relationships with our ancillary partners ensuring we effectively manage commercial and contractual relations and customer outcomes to ensure long-standing, mutually beneficial partnerships Responsible for trading performance and customer value outcomes and monitoring of trends and future risks and holding partners to account for delivery against these Responsible for the delivery of good customer outcomes; effective monitoring of customer value and mitigation of potential customer detriment; input to the completion of annual product review & value assessment; and reporting to OpCo / Conduct Committee. Delivery of strategic and tactical initiatives to improve commercial and customer outcomes (including product proposition and pricing reviews, claims process reviews, sales and in life journeys). Working in partnership with other business functions including Pricing, Operations, Claims, IT and Digital & Marketing Strong response to net rate reviews with ability to challenge rating increases based on analysis of claims and loss ratio performance/forecasts Lead, develop and implement Ancillary Product development strategies (Provider / product / pricing / processes) to support the commercial performance whilst ensuring fair consumer value, regulatory compliance and reputational integrity Lead Ancillary Partner strategy with responsibility for the selection, oversight and performance of Ancillary providers for allocated products Support the rectification of any commercial or operational issues. Engaging with colleagues across the business and third party partners to collaboratively resolve issues Support development of new products and propositions as these are developed and introduced. Working across the organisation to look at wider opportunities within the ancillary value chain Essential skills/experience: Experience of working with highly regulated General Insurance products ideally within ancillary or claims function Results-oriented, with drive to deliver against commercial and customer targets Strong numerical reasoning with data analysis Commercial focus and ability to drive strong negotiations that deliver benefits to all parties. Innovative and driven - able to seek out opportunities to disrupt and innovate while also incrementally evolving current practices; Strong stakeholder management experience, within a fast-paced, matrixed environment. Able to build strong connections with other functions to embed strategy and support delivery of trading outcomes Interview Process: 1st Round - Intro call with Hiring manager + 12nd Round - Case study round followed by call with Hiring leader What we will give you: Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Not to mention plenty of recognition and rewards, and the scope to voice your ideas and put them into practice.As a Disability Confident employer, we're committed to ensuring our recruitment processes are fully inclusive - what this means to you is if you're applying for a job with us, you'll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS).For more information on the DCS, please visit our inclusive business page on our careers website Benefits: in addition to a competitive salary and £5k car allowance you will also receive Flexible working - we champion a flexible hybrid working approach - please speak to your recruiter to discuss in more detail Competitive bonus scheme - all colleagues are eligible for our annual 4Cs performance bonus Physical wellbeing - as a Band 4 colleague, Hastings pay for you to receive private medical Insurance (also known as PMI). This gives you flexibility and convenience to see a specialist or consultant and allows you to decide when and where you will be seen Financial wellbeing - as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award-winning package which includes - discounts, cashback, free independent mortgage advice and free access to financial wellbeing support Mental wellbeing programme - we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs There's more! - 27 days annual leave + bank holidays, with the option to buy or sell one of your weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more .Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we'll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve.Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks.At Hastings Direct, we're committed to creating an inclusive environment where everyone has the opportunity
Jan 07, 2026
Full time
Commercial Ancillary Manager page is loaded Commercial Ancillary Managerlocations: Remote Locationtime type: Full timeposted on: Posted Todayjob requisition id: Job Title: Commercial Ancillary Manager Location: Leicester / London / Bexhill / Remote/Hybrid Welcome to Hastings Direct We're a digital insurance provider with a clear strategy to become the best and biggest player in the UK market. As a company, we've made huge investments in our technology, pricing, data and analytics capabilities over the past few years, along with nurturing our 4Cs culture and substantial investment in our people. And as a Finance team, we're doing exactly the same - building a market leading finance technology platform, investing in our team and our approach to leadership development, with a real focus on commercially adding value to the business.The fact you're now reading this job advert means we've tempted you to find out more about . If you like what you see, we hope you'll consider joining our team.We have high standards and understand some people may not apply for jobs unless they feel they tick every box. If you're excited about joining us and think you have some of what we are looking for, even if you're not 100% sure, we would love to hear from you. Role overview Product owner for a range of products within Hastings' Ancillary portfolio, with responsibility for all customer and commercial outcomes. Analyse performance using data and insights to identify opportunities for enhancements to products and pricing; developing and implementing strategies for ancillary products, driving long term profitability: delivering fair value whilst acting in the best interests of our customers. Accountabilities Management of strong relationships with our ancillary partners ensuring we effectively manage commercial and contractual relations and customer outcomes to ensure long-standing, mutually beneficial partnerships Responsible for trading performance and customer value outcomes and monitoring of trends and future risks and holding partners to account for delivery against these Responsible for the delivery of good customer outcomes; effective monitoring of customer value and mitigation of potential customer detriment; input to the completion of annual product review & value assessment; and reporting to OpCo / Conduct Committee. Delivery of strategic and tactical initiatives to improve commercial and customer outcomes (including product proposition and pricing reviews, claims process reviews, sales and in life journeys). Working in partnership with other business functions including Pricing, Operations, Claims, IT and Digital & Marketing Strong response to net rate reviews with ability to challenge rating increases based on analysis of claims and loss ratio performance/forecasts Lead, develop and implement Ancillary Product development strategies (Provider / product / pricing / processes) to support the commercial performance whilst ensuring fair consumer value, regulatory compliance and reputational integrity Lead Ancillary Partner strategy with responsibility for the selection, oversight and performance of Ancillary providers for allocated products Support the rectification of any commercial or operational issues. Engaging with colleagues across the business and third party partners to collaboratively resolve issues Support development of new products and propositions as these are developed and introduced. Working across the organisation to look at wider opportunities within the ancillary value chain Essential skills/experience: Experience of working with highly regulated General Insurance products ideally within ancillary or claims function Results-oriented, with drive to deliver against commercial and customer targets Strong numerical reasoning with data analysis Commercial focus and ability to drive strong negotiations that deliver benefits to all parties. Innovative and driven - able to seek out opportunities to disrupt and innovate while also incrementally evolving current practices; Strong stakeholder management experience, within a fast-paced, matrixed environment. Able to build strong connections with other functions to embed strategy and support delivery of trading outcomes Interview Process: 1st Round - Intro call with Hiring manager + 12nd Round - Case study round followed by call with Hiring leader What we will give you: Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Not to mention plenty of recognition and rewards, and the scope to voice your ideas and put them into practice.As a Disability Confident employer, we're committed to ensuring our recruitment processes are fully inclusive - what this means to you is if you're applying for a job with us, you'll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS).For more information on the DCS, please visit our inclusive business page on our careers website Benefits: in addition to a competitive salary and £5k car allowance you will also receive Flexible working - we champion a flexible hybrid working approach - please speak to your recruiter to discuss in more detail Competitive bonus scheme - all colleagues are eligible for our annual 4Cs performance bonus Physical wellbeing - as a Band 4 colleague, Hastings pay for you to receive private medical Insurance (also known as PMI). This gives you flexibility and convenience to see a specialist or consultant and allows you to decide when and where you will be seen Financial wellbeing - as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award-winning package which includes - discounts, cashback, free independent mortgage advice and free access to financial wellbeing support Mental wellbeing programme - we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs There's more! - 27 days annual leave + bank holidays, with the option to buy or sell one of your weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more .Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we'll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve.Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks.At Hastings Direct, we're committed to creating an inclusive environment where everyone has the opportunity
Overview NOVA Wealth is a fast growing start up looking to change the face of financial advice and the way it's delivered in the UK. We firmly believe that a human adviser needs to be at the heart of every client relationship, however by leveraging technology we can empower our advisers to deliver higher levels of service and cut out a lot of the day to day admin that gets in the way. At our core, we're here to build a game changer in the advice industry that delivers better customer outcomes, at a lower cost, for more people. Through customer-centric advisers supported by our innovative Lifeline technology, we empower our customers to go beyond just making smarter financial decisions to living the lives they dream of. About the role We have an exciting opportunity to join the team as a Graduate Operations Specialist. You will be responsible for supporting all aspects of day-to-day operations in the business from onboarding clients to developing and implementing new, more efficient processes. You will need to be proactive and be interested in learning about all aspects of personal finance and how a business operates. This role will allow you to kickstart your career in financial planning and you'll be supported in achieving the CII diploma (Chartered Insurance Institute). This will require dedication from you and a significant amount of self-study. It's an unusually broad role that will suit someone who loves learning. It's a fantastic opportunity to join a business at the start, and play a key role in shaping our future. What you'll be doing Onboarding new clients & relationship management - (e.g. collecting personal and financial information, talking to clients and executing our recommendations) Owning operational processes; constantly looking to innovate and improve Act as a point of contact for questions relating to operational processes Maintaining information across multiple systems Learning key regulatory requirements and maintaining our compliance Become a culture ambassador within the company by engaging with colleagues and coming up with new ideas for collaboration Qualifications The successful applicant will be eager to pursue the CII Diploma in Regulated Financial Planning, a pathway to proficiency in offering regulated financial advice. This Level 4 diploma covers investment principles, taxation, retirement planning, and protection products, providing essential skills and knowledge for success in the field. A genuine interest in personal finance and motivation to build your knowledge in the fintech space A great communicator, able to be patient and empathise with customers and colleagues Able to balance professionalism with a sense of fun Ability to not just complete tasks but think about how to make them easier and faster A quick learner who uses their initiative to solve problems - loves a challenge Have strong organisational and time management skills; whilst maintaining attention to detail Highly motivated with a keen eye for detail - Either a 2:1 in any discipline for university graduates, or non-university graduates who can demonstrate highly relevant experiences We regret to inform you that NOVA cannot provide sponsorship for students from abroad. Therefore, if you do not have full entitlement to work in the UK, we kindly ask that you refrain from applying for this position. Thank you for your understanding. You'll feel right at home if you're Helpful: random acts of kindness make the workplace a better place so, go out of your way to be helpful, and give people reasons to smile. Straightforward: life is complicated enough. Don't make it harder for yourself, or others. Sometimes the simplest approach works wonders. Bold: every great business started with a flash of inspiration. If you've got a great idea, don't keep it to yourself All applicants are asked to submit a brief cover letter explaining their enthusiasm for pursuing a career in wealth management. Additionally, applicants are encouraged to share any relevant experiences or skills that demonstrate their suitability for the role. Benefits & How to Apply Join a firm with genuine purpose and impact on our customers, along with a strong moral code Competitive salary + benefits (bonus, pension, private medical, income protection, death in service) Potential to get equity in the company in the future Access to Wellness / mental health support (Headspace App + mental health support through private medical) Budget for additional learning / cost of exams Electric vehicle leasing through salary sacrifice / cycle to work scheme Flexible working hours and hybrid remote working after a period of full time office based training (typically 3 days a week working in the office (20 Farringdon Street Exceptionally open and diverse, multinational team Entrepreneurial, creative environment
Jan 07, 2026
Full time
Overview NOVA Wealth is a fast growing start up looking to change the face of financial advice and the way it's delivered in the UK. We firmly believe that a human adviser needs to be at the heart of every client relationship, however by leveraging technology we can empower our advisers to deliver higher levels of service and cut out a lot of the day to day admin that gets in the way. At our core, we're here to build a game changer in the advice industry that delivers better customer outcomes, at a lower cost, for more people. Through customer-centric advisers supported by our innovative Lifeline technology, we empower our customers to go beyond just making smarter financial decisions to living the lives they dream of. About the role We have an exciting opportunity to join the team as a Graduate Operations Specialist. You will be responsible for supporting all aspects of day-to-day operations in the business from onboarding clients to developing and implementing new, more efficient processes. You will need to be proactive and be interested in learning about all aspects of personal finance and how a business operates. This role will allow you to kickstart your career in financial planning and you'll be supported in achieving the CII diploma (Chartered Insurance Institute). This will require dedication from you and a significant amount of self-study. It's an unusually broad role that will suit someone who loves learning. It's a fantastic opportunity to join a business at the start, and play a key role in shaping our future. What you'll be doing Onboarding new clients & relationship management - (e.g. collecting personal and financial information, talking to clients and executing our recommendations) Owning operational processes; constantly looking to innovate and improve Act as a point of contact for questions relating to operational processes Maintaining information across multiple systems Learning key regulatory requirements and maintaining our compliance Become a culture ambassador within the company by engaging with colleagues and coming up with new ideas for collaboration Qualifications The successful applicant will be eager to pursue the CII Diploma in Regulated Financial Planning, a pathway to proficiency in offering regulated financial advice. This Level 4 diploma covers investment principles, taxation, retirement planning, and protection products, providing essential skills and knowledge for success in the field. A genuine interest in personal finance and motivation to build your knowledge in the fintech space A great communicator, able to be patient and empathise with customers and colleagues Able to balance professionalism with a sense of fun Ability to not just complete tasks but think about how to make them easier and faster A quick learner who uses their initiative to solve problems - loves a challenge Have strong organisational and time management skills; whilst maintaining attention to detail Highly motivated with a keen eye for detail - Either a 2:1 in any discipline for university graduates, or non-university graduates who can demonstrate highly relevant experiences We regret to inform you that NOVA cannot provide sponsorship for students from abroad. Therefore, if you do not have full entitlement to work in the UK, we kindly ask that you refrain from applying for this position. Thank you for your understanding. You'll feel right at home if you're Helpful: random acts of kindness make the workplace a better place so, go out of your way to be helpful, and give people reasons to smile. Straightforward: life is complicated enough. Don't make it harder for yourself, or others. Sometimes the simplest approach works wonders. Bold: every great business started with a flash of inspiration. If you've got a great idea, don't keep it to yourself All applicants are asked to submit a brief cover letter explaining their enthusiasm for pursuing a career in wealth management. Additionally, applicants are encouraged to share any relevant experiences or skills that demonstrate their suitability for the role. Benefits & How to Apply Join a firm with genuine purpose and impact on our customers, along with a strong moral code Competitive salary + benefits (bonus, pension, private medical, income protection, death in service) Potential to get equity in the company in the future Access to Wellness / mental health support (Headspace App + mental health support through private medical) Budget for additional learning / cost of exams Electric vehicle leasing through salary sacrifice / cycle to work scheme Flexible working hours and hybrid remote working after a period of full time office based training (typically 3 days a week working in the office (20 Farringdon Street Exceptionally open and diverse, multinational team Entrepreneurial, creative environment
Location: One Braham (4140), London, United KingdomSalary: Competitive with Excellent Benefits Recruiter: Trevor Newman Career Grade: D Internal Closing Date: 26/01/26 Our leadership standards Looking in: Leading inclusively and Safely I inspire and build trust through self-awareness, honesty and integrity. Owning outcomes I take the right decisions that benefit the broader organisation. Looking out: Delivering for the customer I execute brilliantly on clear priorities that add value to our customers and the wider business. Commercially savvy I demonstrate strong commercial focus, bringing an external perspective to decision-making. Looking to the future: Growth mindset I experiment and identify opportunities for growth for both myself and the organisation. Building for the future I build diverse future-ready teams where all individuals can be at their best. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you're a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team. BENEFITS: Annual On target bonus 10% (personal and company multipliers) BT Pension scheme; minimum 5% employee contribution, BT contribution 10% Life Assurance Direct share scheme Exclusive colleague discounts on our latest and greatest BT broadband packages 50% off EE mobile pay monthly or SIM only plans and 50% discount for friends and family on EE SIM only plans My Discounts gives colleagues access to unbeatable savings on everyday purchases at hundreds of retailers Discounted EE TV including TNT Sport and the NOW Entertainment membership Great support for working parents including pay whilst on maternity, adoptive, and paternity leave Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc. 25 days annual leave (not including bank holidays), increasing with service with buy holiday option Volunteering days so you can give back to your local community Brand new electric vehicle salary sacrifice arrangement, known as 'My EV' Why this job matters We are looking for a Data Science & AI Specialist to obtain value from the full range of all BT data sets using advanced DS and AI models. In this role, you will be responsible for designing, building, deploying, and operationalizing artificial intelligence and machine learning models within the AWS ecosystem. This role combines strong software engineering practices with data science knowledge, leveraging SageMaker's full suite of tools to manage the entire ML lifecycle. What you'll be doing • Leads the extraction and analysis of Mobile data through the application of Machine learning & AI techniques to generate insight from data to support decision-making across the business or to embed in new products and services. • Drives model development, including data exploration, training data, feature extraction, validation and scoring. • Drives the development of insightful visualisations to make sophisticated analyses accessible to a broad audience. • Drives initiatives related to fairness, ethics, interpretability, safety, robustness, and privacy in the context of artificial intelligence and machine learning. • Leverage Amazon SageMaker's capabilities, such as SageMaker Studio, Pipelines, and Endpoints, to streamline the process of building, training, evaluating, and deploying models at scale. • Implement and maintain robust Machine Learning Operations (MLOps) practices, including CI/CD pipelines, model versioning, monitoring for drift and performance, and automated retraining processes. • Collaborate on data acquisition, preprocessing, feature engineering, and data analysis to prepare large datasets for model training. • Leads the identification of opportunities and implementation of Sagemaker machine learning techniques to derive business insights. • Drives machine learning model development, including data exploration, training data, feature extraction, validation and scoring • Contributes towards the development of machine learning guidelines, policies, and architecture which supports scalable machine learning pipelines. • Drives new data set sourcing, transformation and preparation new data sets from across the BT group's platforms to build foundational data models for data science, analytics and machine learning. The skills you'll need • 2-3 years+ of proven success at applying Data Science approaches or developing and shaping AI algorithms and models. (Mandatory) • Cloud Platforms - Experience with AWS cloud services for scalable AI & data solutions. (Mandatory) • Experience in programming languages such as Python/Java and strong knowledge of AI/ML libraries. (Mandatory) • Solid understanding of software architecture, data modeling, and various data structures. • Knowledge of data governance practices to ensure data quality, security, and compliance. • Demonstrates a comprehensive understanding of ethical considerations related to artificial intelligence and possesses the capability to develop and implement fair and responsible AI solutions. • Research skills to stay up-to-date with the latest AI trends and continue to learn new techniques. • Excellent communication - the ability to listen and to share ideas clearly to a range of audiences. • Experience in leading, managing and/or coaching others - particularly those in technical roles, whether as a line manager or not.BT Group was the world's first telco and our heritage in the sector is unrivalled. As home to several of the UK's most recognised and cherished brands - BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business. Over the next two years, we will complete the UK's largest and most successful digital infrastructure project - connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other. While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK's best telco, reimagining the customer experience and relationship with one of this country's biggest infrastructure companies. Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era.
Jan 07, 2026
Full time
Location: One Braham (4140), London, United KingdomSalary: Competitive with Excellent Benefits Recruiter: Trevor Newman Career Grade: D Internal Closing Date: 26/01/26 Our leadership standards Looking in: Leading inclusively and Safely I inspire and build trust through self-awareness, honesty and integrity. Owning outcomes I take the right decisions that benefit the broader organisation. Looking out: Delivering for the customer I execute brilliantly on clear priorities that add value to our customers and the wider business. Commercially savvy I demonstrate strong commercial focus, bringing an external perspective to decision-making. Looking to the future: Growth mindset I experiment and identify opportunities for growth for both myself and the organisation. Building for the future I build diverse future-ready teams where all individuals can be at their best. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you're a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team. BENEFITS: Annual On target bonus 10% (personal and company multipliers) BT Pension scheme; minimum 5% employee contribution, BT contribution 10% Life Assurance Direct share scheme Exclusive colleague discounts on our latest and greatest BT broadband packages 50% off EE mobile pay monthly or SIM only plans and 50% discount for friends and family on EE SIM only plans My Discounts gives colleagues access to unbeatable savings on everyday purchases at hundreds of retailers Discounted EE TV including TNT Sport and the NOW Entertainment membership Great support for working parents including pay whilst on maternity, adoptive, and paternity leave Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc. 25 days annual leave (not including bank holidays), increasing with service with buy holiday option Volunteering days so you can give back to your local community Brand new electric vehicle salary sacrifice arrangement, known as 'My EV' Why this job matters We are looking for a Data Science & AI Specialist to obtain value from the full range of all BT data sets using advanced DS and AI models. In this role, you will be responsible for designing, building, deploying, and operationalizing artificial intelligence and machine learning models within the AWS ecosystem. This role combines strong software engineering practices with data science knowledge, leveraging SageMaker's full suite of tools to manage the entire ML lifecycle. What you'll be doing • Leads the extraction and analysis of Mobile data through the application of Machine learning & AI techniques to generate insight from data to support decision-making across the business or to embed in new products and services. • Drives model development, including data exploration, training data, feature extraction, validation and scoring. • Drives the development of insightful visualisations to make sophisticated analyses accessible to a broad audience. • Drives initiatives related to fairness, ethics, interpretability, safety, robustness, and privacy in the context of artificial intelligence and machine learning. • Leverage Amazon SageMaker's capabilities, such as SageMaker Studio, Pipelines, and Endpoints, to streamline the process of building, training, evaluating, and deploying models at scale. • Implement and maintain robust Machine Learning Operations (MLOps) practices, including CI/CD pipelines, model versioning, monitoring for drift and performance, and automated retraining processes. • Collaborate on data acquisition, preprocessing, feature engineering, and data analysis to prepare large datasets for model training. • Leads the identification of opportunities and implementation of Sagemaker machine learning techniques to derive business insights. • Drives machine learning model development, including data exploration, training data, feature extraction, validation and scoring • Contributes towards the development of machine learning guidelines, policies, and architecture which supports scalable machine learning pipelines. • Drives new data set sourcing, transformation and preparation new data sets from across the BT group's platforms to build foundational data models for data science, analytics and machine learning. The skills you'll need • 2-3 years+ of proven success at applying Data Science approaches or developing and shaping AI algorithms and models. (Mandatory) • Cloud Platforms - Experience with AWS cloud services for scalable AI & data solutions. (Mandatory) • Experience in programming languages such as Python/Java and strong knowledge of AI/ML libraries. (Mandatory) • Solid understanding of software architecture, data modeling, and various data structures. • Knowledge of data governance practices to ensure data quality, security, and compliance. • Demonstrates a comprehensive understanding of ethical considerations related to artificial intelligence and possesses the capability to develop and implement fair and responsible AI solutions. • Research skills to stay up-to-date with the latest AI trends and continue to learn new techniques. • Excellent communication - the ability to listen and to share ideas clearly to a range of audiences. • Experience in leading, managing and/or coaching others - particularly those in technical roles, whether as a line manager or not.BT Group was the world's first telco and our heritage in the sector is unrivalled. As home to several of the UK's most recognised and cherished brands - BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business. Over the next two years, we will complete the UK's largest and most successful digital infrastructure project - connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other. While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK's best telco, reimagining the customer experience and relationship with one of this country's biggest infrastructure companies. Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era.
Store Manager Opportunity Join the team. Drive Sales. Be the Most You! At Claire's, we're all about self-expression, creativity, and bringing the latest trends to life for our customers. If you thrive in a fast-paced retail environment, love engaging with customers, and have a passion for driving sales, this is the perfect opportunity for you! Responsibilities Sales and Profit: Infuse your passion for Claire's products into achieving retail store targets, fostering growth, and spreading the joy of self-expression; Implementing strategies and promotions to drive traffic and increase sales. Memorable Shopping Experiences: Infuse every customer's interaction with Claire's positivity and inclusivity. Shopping at Claire's is about finding pieces that reflect their unique personality and celebrating who they are. Piercing Excellence: Join the ranks of our piercing experts through comprehensive training. Become a trusted guide for customers - conducting piercings, educating on aftercare, maintaining a sterile environment, addressing questions and concerns throughout the process. Store Operations: Keep the heartbeat of our store strong by overseeing operations with efficiency and flair. From managing inventory and handling cash transactions to visual merchandising and coordinating promotional activities. You ensure that every aspect of store operations reflects the fun and joy that defines Claire's. Team Leadership: Recruit, train, manage, and provide direction and development to your team. Foster a culture of collaboration, motivation, and accountability to drive results and ensure team members are continually challenged and achieving their full potential. Brand Representation: Showcase Claire's products and services with enthusiasm and offer fashion-related tips and advice. Ensure your store is well-merchandised reflecting the latest trends and maximizing sales opportunities. About You Sales-Driven Mindset: You thrive on meeting and exceeding sales targets, always looking for ways to maximize opportunities. Customer-Centric Approach: You're passionate about providing exceptional service and creating memorable shopping experiences. Retail & Leadership Experience: At least one year of retail management experience preferred, with a proven ability to drive sales and support team success. Confidence in Piercing Services: Willingness to become a trained piercing specialist and provide expert guidance to customers. Strong Communication & Selling Skills: You know how to engage customers, build relationships, and close the sale. Ability to Work Independently: You're self-motivated, organized, and can take charge when needed. Job Requirements You can conduct piercings and demonstrate patience and empathy, particularly with young or anxious customers. You are proficient in operating a POS system to facilitate transactions and manage sales efficiently, contributing to smooth store operations. You hold a high school diploma or equivalent and have 1-2 years of retail management experience. You can stand during scheduled shifts and maneuver 11-35kg (25-75lbs). You can bend, stoop, extended reaching, and climb ladders or step stools while placing merchandise throughout the store and assisting customers. You are passionate about providing our customers with opportunities to express themselves freely every day. You are energized by interacting with customers and stive to provide excellent service throughout their visit. You are inspired by our values of teamwork, compassion, integrity, customer delight, diversity, and self-expression. You have strong verbal and written communication skills to effectively interact with customers, employees, and management. You possess a strong grasp of mathematics, essential for tasks such as inventory management, sales analysis, and cash handling. You are a driven team leader with a positive attitude and willingness to learn. You're self-motivated and organized, as some of our stores may require you to work alone at times. You show a passion for fashion and stay up to date with the latest trends, which can contribute to enhancing the customer experience and driving sales. You can create a curated fashion look with product during your shift. Perks and Benefits Full-Time employees will be eligible for benefits (Medical, Dental, Vision, Employee Assistance Program, Life Insurance) Generous employee discount on Claire's products Opportunities for advancement and career development Fun and inclusive work environment with supportive teammates Candidate Journey Upon submitting your application, you can expect an update within 5 days. If the hiring manager wants to proceed with your application, the process will involve a face-to-face interview in one of our stores. This will provide you with the opportunity to showcase your passion for customer service, teamwork, and self-expression, while also giving us a chance to get to know you better. Claire's is an equal opportunity employer committed to diversity, equity and inclusion and we encourage applications from members of all underrepresented groups, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require.
Jan 07, 2026
Full time
Store Manager Opportunity Join the team. Drive Sales. Be the Most You! At Claire's, we're all about self-expression, creativity, and bringing the latest trends to life for our customers. If you thrive in a fast-paced retail environment, love engaging with customers, and have a passion for driving sales, this is the perfect opportunity for you! Responsibilities Sales and Profit: Infuse your passion for Claire's products into achieving retail store targets, fostering growth, and spreading the joy of self-expression; Implementing strategies and promotions to drive traffic and increase sales. Memorable Shopping Experiences: Infuse every customer's interaction with Claire's positivity and inclusivity. Shopping at Claire's is about finding pieces that reflect their unique personality and celebrating who they are. Piercing Excellence: Join the ranks of our piercing experts through comprehensive training. Become a trusted guide for customers - conducting piercings, educating on aftercare, maintaining a sterile environment, addressing questions and concerns throughout the process. Store Operations: Keep the heartbeat of our store strong by overseeing operations with efficiency and flair. From managing inventory and handling cash transactions to visual merchandising and coordinating promotional activities. You ensure that every aspect of store operations reflects the fun and joy that defines Claire's. Team Leadership: Recruit, train, manage, and provide direction and development to your team. Foster a culture of collaboration, motivation, and accountability to drive results and ensure team members are continually challenged and achieving their full potential. Brand Representation: Showcase Claire's products and services with enthusiasm and offer fashion-related tips and advice. Ensure your store is well-merchandised reflecting the latest trends and maximizing sales opportunities. About You Sales-Driven Mindset: You thrive on meeting and exceeding sales targets, always looking for ways to maximize opportunities. Customer-Centric Approach: You're passionate about providing exceptional service and creating memorable shopping experiences. Retail & Leadership Experience: At least one year of retail management experience preferred, with a proven ability to drive sales and support team success. Confidence in Piercing Services: Willingness to become a trained piercing specialist and provide expert guidance to customers. Strong Communication & Selling Skills: You know how to engage customers, build relationships, and close the sale. Ability to Work Independently: You're self-motivated, organized, and can take charge when needed. Job Requirements You can conduct piercings and demonstrate patience and empathy, particularly with young or anxious customers. You are proficient in operating a POS system to facilitate transactions and manage sales efficiently, contributing to smooth store operations. You hold a high school diploma or equivalent and have 1-2 years of retail management experience. You can stand during scheduled shifts and maneuver 11-35kg (25-75lbs). You can bend, stoop, extended reaching, and climb ladders or step stools while placing merchandise throughout the store and assisting customers. You are passionate about providing our customers with opportunities to express themselves freely every day. You are energized by interacting with customers and stive to provide excellent service throughout their visit. You are inspired by our values of teamwork, compassion, integrity, customer delight, diversity, and self-expression. You have strong verbal and written communication skills to effectively interact with customers, employees, and management. You possess a strong grasp of mathematics, essential for tasks such as inventory management, sales analysis, and cash handling. You are a driven team leader with a positive attitude and willingness to learn. You're self-motivated and organized, as some of our stores may require you to work alone at times. You show a passion for fashion and stay up to date with the latest trends, which can contribute to enhancing the customer experience and driving sales. You can create a curated fashion look with product during your shift. Perks and Benefits Full-Time employees will be eligible for benefits (Medical, Dental, Vision, Employee Assistance Program, Life Insurance) Generous employee discount on Claire's products Opportunities for advancement and career development Fun and inclusive work environment with supportive teammates Candidate Journey Upon submitting your application, you can expect an update within 5 days. If the hiring manager wants to proceed with your application, the process will involve a face-to-face interview in one of our stores. This will provide you with the opportunity to showcase your passion for customer service, teamwork, and self-expression, while also giving us a chance to get to know you better. Claire's is an equal opportunity employer committed to diversity, equity and inclusion and we encourage applications from members of all underrepresented groups, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require.
RF Systems and Product Test Engineer - Automotive Sector Remote-based (with regular visits to West Drayton, Middlesex) Our client is the UK s leading provider of Stolen Vehicle Recovery (SVR) services, with additional strength in fleet and insurance telematics. They stand apart from competitors thanks to two truly unique capabilities: proprietary VHF technology and a formal partnership with UK policing, which enables them to directly support investigations and help dismantle organised criminal networks. In 2025 alone they helped shut down over 60 illegal "chop shops." The Role: We are looking for an experienced RF Systems and Product Test Engineer, ideally from an automotive background, to take ownership of testing, analysing, and optimising RF-based systems and products. You will develop and execute test plans to ensure quality, performance, and compliance, working closely with internal engineering teams, third-party developers, and specialist test houses. This is a remote-based role with regular travel to our warehouse in West Drayton (Middlesex) to carry out hands-on testing. What you ll do: Build and test prototype equipment, measure performance, troubleshoot, and optimise RF systems and products. Ensure compliance with industry and regulatory standards for emissions and safety. Develop test plans, diagnostic procedures, and detailed reports based on product specs and business needs. Conduct integration testing across multi-vendor systems and collaborate with third-party laboratories. Analyse test data, generate performance metrics, and recommend product improvements. Work closely with our Senior Network Operations Manager, design partners, service providers, and customers to maintain and enhance our market-leading product suite. Define and document robust test processes and present findings to technical and non-technical stakeholders. What we re looking for: Qualifications & experience: HNC/HND/BTEC Higher in Engineering, or equivalent qualification/apprenticeship in a related technical field. Strong knowledge of electronic device testing, RF systems, and use of RF test equipment. Comfortable reading schematics and applying electromagnetic theory. IT literate, with experience of statistical process control (SPC) methods an advantage. ALL APPLICANTS MUST BE FREE TO WORK IN THE UK FREE FROM THE RESTRICTIONS OF VISA AND WORK PERMITS. Exposed Solutions is acting as an employment agency to this client. Please note that no terminology in this advert is intended to discriminate on any grounds, and we confirm that we will accept applications from any person for this role.
Jan 07, 2026
Full time
RF Systems and Product Test Engineer - Automotive Sector Remote-based (with regular visits to West Drayton, Middlesex) Our client is the UK s leading provider of Stolen Vehicle Recovery (SVR) services, with additional strength in fleet and insurance telematics. They stand apart from competitors thanks to two truly unique capabilities: proprietary VHF technology and a formal partnership with UK policing, which enables them to directly support investigations and help dismantle organised criminal networks. In 2025 alone they helped shut down over 60 illegal "chop shops." The Role: We are looking for an experienced RF Systems and Product Test Engineer, ideally from an automotive background, to take ownership of testing, analysing, and optimising RF-based systems and products. You will develop and execute test plans to ensure quality, performance, and compliance, working closely with internal engineering teams, third-party developers, and specialist test houses. This is a remote-based role with regular travel to our warehouse in West Drayton (Middlesex) to carry out hands-on testing. What you ll do: Build and test prototype equipment, measure performance, troubleshoot, and optimise RF systems and products. Ensure compliance with industry and regulatory standards for emissions and safety. Develop test plans, diagnostic procedures, and detailed reports based on product specs and business needs. Conduct integration testing across multi-vendor systems and collaborate with third-party laboratories. Analyse test data, generate performance metrics, and recommend product improvements. Work closely with our Senior Network Operations Manager, design partners, service providers, and customers to maintain and enhance our market-leading product suite. Define and document robust test processes and present findings to technical and non-technical stakeholders. What we re looking for: Qualifications & experience: HNC/HND/BTEC Higher in Engineering, or equivalent qualification/apprenticeship in a related technical field. Strong knowledge of electronic device testing, RF systems, and use of RF test equipment. Comfortable reading schematics and applying electromagnetic theory. IT literate, with experience of statistical process control (SPC) methods an advantage. ALL APPLICANTS MUST BE FREE TO WORK IN THE UK FREE FROM THE RESTRICTIONS OF VISA AND WORK PERMITS. Exposed Solutions is acting as an employment agency to this client. Please note that no terminology in this advert is intended to discriminate on any grounds, and we confirm that we will accept applications from any person for this role.
Our insurance clients engage us to solve their most complex problems, helping them to shape and deliver a strategy in response to new competition, the increased focus on the Digital environment, and the rise of the number of InsurTechs revolutionising the competitive landscape. As part of this team, you'll work alongside a team of Insurance specialists from across Insurance markets and will be able to quickly build upon your existing industry knowledge and consultancy skills to develop your expertise. We will be looking to you to help lead project teams and develop the talent and insight in our community. As part of Insurance Operations & Domain Solutions team, you'll be working with a multitude of market leading teams from Deloitte to deliver value to our clients across the full delivery lifecycle starting from strategy and proposition definition to detailed operations and tech design, and being part of engineering and implementation teams to deliver for our clients. We have a diverse team with vast knowledge, experience and backgrounds enabling us to provide the best value to our clients. Within our team you will have the opportunity to work alongside and collaborate with industry experts as well as having access to a range of both internal and industry certified learning courses and qualifications. If you're looking for a role in a fast paced, exciting environment where you can make a big impact in the General Insurance, London Markets or Life & Pension insurers this is the role for you. Benefiting from early client exposure and working with and learning from some of the top practitioners in our field, you will develop quickly, add real value and build credibility in the industry from an early stage thus increasing your own marketability. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte?It'show we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, whereverwe arein the world, welead the way,serve with integrity, take care of each other ,fosterinclusion, andcollaborate for measurable impact. These five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity As a Delivery Lead within Deloitte's Insurance practice, you will be a driving force in delivering impactful technology and transformation projects for our clients. You will take ownership of the end-to-end project lifecycle, from initial planning and requirements gathering to successful implementation and delivery. Your leadership, combined with your deep understanding of the insurance industry and project management methodologies, will be crucial in navigating complex projects and exceeding client expectations. The specific roles and responsibilities of the role are as follows: Apply project management methodologies, establish guidelines and ways of working in complex delivery and stakeholder environments to successfully deliver engagements. Manage workstreams across a full project lifecycle, including integrating into wider programme or organisation governance routines as required. Work closely with key internal and client stakeholders and effectively demonstrate core project and people management skills. Maintain and improve the existing project governance to promote stakeholder confidence by ensuring that financial and RAID reporting is timely, accurate, actionable, and fit for purpose. Ensure that both your progress, and that of the team, is not blocked and team members are able to access people and tools they need to achieve their goals. Support clients throughout project lifecycle including project planning, requirements gathering & process definition. Work within diverse teams to help deliver measurable business outcomes to quality and timescales. Mentor, Coach and Manage performance of junior members of the practice, supporting their career development, learning and well-being. Build effective relationships with stakeholders at all levels & geographies across all business workstreams including Operations, Risk and IT as well as internal project stakeholders, including Developers / Testers / UI/UX teams - depending on the lifecycle of the project. Lead business development work such as pre-sales, bid preparation and client presentations. Participate in internal Deloitte practice development activities to assist the growth of the insurance practice and the Industry Solutions division including supporting the firm's commitment to creating a more diverse and inclusive culture. Be open to continuing education in keeping oneself updated on the latest skill sets & certifications. Connect to your skills and professional experience We are looking for enthusiastic and passionate individuals who are driving change and real impact for the Insurance industry. An independent thinker who also thrives as part of a team, with excellent communication and presentation skills. Someone who enjoys solving new and complex problems and challenging themselves to work in new fields to contribute to market facing propositions, client engagements and internal initiatives. Dedicated to learning and staying up to date with emerging market and industry trends. Professional experience needs to include: Proven experience of working in a similar role in a professional services business with project management experience, with hands on experience of leading on projects through a full lifecycle of initial requirements gathering and specification through to the acceptance and delivery of solutions/outcomes. Experience gained within a leading insurer, broker, or consulting firm with a track record of high performance and success in complex and high impact roles. Exceptionally well versed in project management methodologies (Agile, Waterfall, Hybrid) and PMO functions. Significant experience in one of the following delivery areas: Technology Delivery (including Cloud) Business Transformation Roadmap Design Delivery Resource Planning Significant experience in one of the following functional areas: General Insurance processes, reporting and governance across quote, placement Underwriting, Policy administration, Billing, Claims, Accounts/ Finance & Risk Management. London Market specific processes, reporting and governance. Outward & Inward Reinsurance Underwriting, Accounting and Claims. Well-versed in emerging technology trends in insurance and broader financial services. Experienced in managing senior stakeholder relationships. Preferably you will also have: Experience leading (consulting) bids, e.g. responding to RFI/RFP, and developing industry relationships. Experience in implementing AI-driven solution within the general insurance lifecycle (e.g., claims automation, fraud detection, risk assessment, etc.) is highly desirable. Connect to your business -Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Engineering, AI and Data We lead transformation at the heart of our clients; re-engineering the core of our clients' organisations, helping to unleash growth, and creating better futures for their customers, citizens and employees. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte's clients include many of the world's largest organisations; I wanted to be part of a team that made a difference that I could be proud of." - Dan, Technology & Transformation "I get to work on projects that help clients in a sector I feel truly passionate about." - Rhiannon, Technology & Transformation "Everyone always says "it's the people," and that's true. Working for a brand you feel proud of feels pretty good too. And you don't have any stress about fitting into a particular stereotype, because there are so many different types of people in Deloitte Digital." - Gillian, Technology & Transformation . click apply for full job details
Jan 06, 2026
Full time
Our insurance clients engage us to solve their most complex problems, helping them to shape and deliver a strategy in response to new competition, the increased focus on the Digital environment, and the rise of the number of InsurTechs revolutionising the competitive landscape. As part of this team, you'll work alongside a team of Insurance specialists from across Insurance markets and will be able to quickly build upon your existing industry knowledge and consultancy skills to develop your expertise. We will be looking to you to help lead project teams and develop the talent and insight in our community. As part of Insurance Operations & Domain Solutions team, you'll be working with a multitude of market leading teams from Deloitte to deliver value to our clients across the full delivery lifecycle starting from strategy and proposition definition to detailed operations and tech design, and being part of engineering and implementation teams to deliver for our clients. We have a diverse team with vast knowledge, experience and backgrounds enabling us to provide the best value to our clients. Within our team you will have the opportunity to work alongside and collaborate with industry experts as well as having access to a range of both internal and industry certified learning courses and qualifications. If you're looking for a role in a fast paced, exciting environment where you can make a big impact in the General Insurance, London Markets or Life & Pension insurers this is the role for you. Benefiting from early client exposure and working with and learning from some of the top practitioners in our field, you will develop quickly, add real value and build credibility in the industry from an early stage thus increasing your own marketability. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte?It'show we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, whereverwe arein the world, welead the way,serve with integrity, take care of each other ,fosterinclusion, andcollaborate for measurable impact. These five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity As a Delivery Lead within Deloitte's Insurance practice, you will be a driving force in delivering impactful technology and transformation projects for our clients. You will take ownership of the end-to-end project lifecycle, from initial planning and requirements gathering to successful implementation and delivery. Your leadership, combined with your deep understanding of the insurance industry and project management methodologies, will be crucial in navigating complex projects and exceeding client expectations. The specific roles and responsibilities of the role are as follows: Apply project management methodologies, establish guidelines and ways of working in complex delivery and stakeholder environments to successfully deliver engagements. Manage workstreams across a full project lifecycle, including integrating into wider programme or organisation governance routines as required. Work closely with key internal and client stakeholders and effectively demonstrate core project and people management skills. Maintain and improve the existing project governance to promote stakeholder confidence by ensuring that financial and RAID reporting is timely, accurate, actionable, and fit for purpose. Ensure that both your progress, and that of the team, is not blocked and team members are able to access people and tools they need to achieve their goals. Support clients throughout project lifecycle including project planning, requirements gathering & process definition. Work within diverse teams to help deliver measurable business outcomes to quality and timescales. Mentor, Coach and Manage performance of junior members of the practice, supporting their career development, learning and well-being. Build effective relationships with stakeholders at all levels & geographies across all business workstreams including Operations, Risk and IT as well as internal project stakeholders, including Developers / Testers / UI/UX teams - depending on the lifecycle of the project. Lead business development work such as pre-sales, bid preparation and client presentations. Participate in internal Deloitte practice development activities to assist the growth of the insurance practice and the Industry Solutions division including supporting the firm's commitment to creating a more diverse and inclusive culture. Be open to continuing education in keeping oneself updated on the latest skill sets & certifications. Connect to your skills and professional experience We are looking for enthusiastic and passionate individuals who are driving change and real impact for the Insurance industry. An independent thinker who also thrives as part of a team, with excellent communication and presentation skills. Someone who enjoys solving new and complex problems and challenging themselves to work in new fields to contribute to market facing propositions, client engagements and internal initiatives. Dedicated to learning and staying up to date with emerging market and industry trends. Professional experience needs to include: Proven experience of working in a similar role in a professional services business with project management experience, with hands on experience of leading on projects through a full lifecycle of initial requirements gathering and specification through to the acceptance and delivery of solutions/outcomes. Experience gained within a leading insurer, broker, or consulting firm with a track record of high performance and success in complex and high impact roles. Exceptionally well versed in project management methodologies (Agile, Waterfall, Hybrid) and PMO functions. Significant experience in one of the following delivery areas: Technology Delivery (including Cloud) Business Transformation Roadmap Design Delivery Resource Planning Significant experience in one of the following functional areas: General Insurance processes, reporting and governance across quote, placement Underwriting, Policy administration, Billing, Claims, Accounts/ Finance & Risk Management. London Market specific processes, reporting and governance. Outward & Inward Reinsurance Underwriting, Accounting and Claims. Well-versed in emerging technology trends in insurance and broader financial services. Experienced in managing senior stakeholder relationships. Preferably you will also have: Experience leading (consulting) bids, e.g. responding to RFI/RFP, and developing industry relationships. Experience in implementing AI-driven solution within the general insurance lifecycle (e.g., claims automation, fraud detection, risk assessment, etc.) is highly desirable. Connect to your business -Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Engineering, AI and Data We lead transformation at the heart of our clients; re-engineering the core of our clients' organisations, helping to unleash growth, and creating better futures for their customers, citizens and employees. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte's clients include many of the world's largest organisations; I wanted to be part of a team that made a difference that I could be proud of." - Dan, Technology & Transformation "I get to work on projects that help clients in a sector I feel truly passionate about." - Rhiannon, Technology & Transformation "Everyone always says "it's the people," and that's true. Working for a brand you feel proud of feels pretty good too. And you don't have any stress about fitting into a particular stereotype, because there are so many different types of people in Deloitte Digital." - Gillian, Technology & Transformation . click apply for full job details
Maintenance Supervisor (Electrical)Plymouth - Drake Circus Shopping CentrePermanentSalary : £44,000 per annum, plus excellent benefits, overtime, and free on-site parking NG Bailey Facilities Services are recruiting for an experienced Electrical Maintenance Supervisor to join our team at Drake Circus Shopping Centre , located in the heart of Plymouth's vibrant city centre. With high footfall and a diverse mix of retail and leisure occupiers, this is a fast-paced and complex environment that offers an excellent opportunity to lead and influence site operations. As Maintenance Supervisor, you will be responsible for the day-to-day supervision of site engineering activities, leading a team of Technicians, coordinating planned and reactive maintenance, supporting small works, and maintaining strong working relationships with the client and centre occupiers. This is a hands-on role requiring both technical expertise and strong leadership capability. Working hours: Monday to Friday, 08:00-17:00, with flexibility required to meet operational needs. Key Responsibilities Lead and supervise a team of six on-site Technicians. Carry out hands-on electrical (and some mechanical) maintenance as required. Ensure reactive and planned maintenance tasks are completed in line with contract KPIs. Oversee PPM delivery and ensure statutory compliance. Monitor and maintain building systems, including BMS, HVAC, pumps, and control systems. Conduct regular site inspections and safety audits in line with NG Bailey standards. Ensure full compliance with health & safety legislation and company procedures. Coordinate and supervise specialist subcontractors when required. Ensure accurate completion of all maintenance documentation and client system updates. Produce reports, checklists, and maintenance records using Microsoft Word and Excel. What We're Looking For We are seeking an experienced Supervisor with a strong electrical bias , capable of leading teams in a large commercial environment while remaining hands-on and customer-focused. Essential Qualifications and Experience: NVQ / City & Guilds Level 3 in Electrical Installation or equivalent. 18th Edition Wiring Regulations. Proven experience delivering electrical and mechanical PPM programmes. Strong technical knowledge of AHUs, HVAC systems, heating and ventilation plant, water systems and treatment, emergency generators, and associated building services. Good working knowledge of BMS and emergency lighting systems (desirable). Flexible, proactive, and able to work independently or as part of a team. Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Salary : £44,000 per annum, Plus O/T Available 25 Days Holiday plus 8 Bank Holidays Sick Pay Pension with a leading provider and employer contribution Salary sacrifice car scheme (Hybrid/Electric Vehicle) Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes. Personal development programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Jan 06, 2026
Full time
Maintenance Supervisor (Electrical)Plymouth - Drake Circus Shopping CentrePermanentSalary : £44,000 per annum, plus excellent benefits, overtime, and free on-site parking NG Bailey Facilities Services are recruiting for an experienced Electrical Maintenance Supervisor to join our team at Drake Circus Shopping Centre , located in the heart of Plymouth's vibrant city centre. With high footfall and a diverse mix of retail and leisure occupiers, this is a fast-paced and complex environment that offers an excellent opportunity to lead and influence site operations. As Maintenance Supervisor, you will be responsible for the day-to-day supervision of site engineering activities, leading a team of Technicians, coordinating planned and reactive maintenance, supporting small works, and maintaining strong working relationships with the client and centre occupiers. This is a hands-on role requiring both technical expertise and strong leadership capability. Working hours: Monday to Friday, 08:00-17:00, with flexibility required to meet operational needs. Key Responsibilities Lead and supervise a team of six on-site Technicians. Carry out hands-on electrical (and some mechanical) maintenance as required. Ensure reactive and planned maintenance tasks are completed in line with contract KPIs. Oversee PPM delivery and ensure statutory compliance. Monitor and maintain building systems, including BMS, HVAC, pumps, and control systems. Conduct regular site inspections and safety audits in line with NG Bailey standards. Ensure full compliance with health & safety legislation and company procedures. Coordinate and supervise specialist subcontractors when required. Ensure accurate completion of all maintenance documentation and client system updates. Produce reports, checklists, and maintenance records using Microsoft Word and Excel. What We're Looking For We are seeking an experienced Supervisor with a strong electrical bias , capable of leading teams in a large commercial environment while remaining hands-on and customer-focused. Essential Qualifications and Experience: NVQ / City & Guilds Level 3 in Electrical Installation or equivalent. 18th Edition Wiring Regulations. Proven experience delivering electrical and mechanical PPM programmes. Strong technical knowledge of AHUs, HVAC systems, heating and ventilation plant, water systems and treatment, emergency generators, and associated building services. Good working knowledge of BMS and emergency lighting systems (desirable). Flexible, proactive, and able to work independently or as part of a team. Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Salary : £44,000 per annum, Plus O/T Available 25 Days Holiday plus 8 Bank Holidays Sick Pay Pension with a leading provider and employer contribution Salary sacrifice car scheme (Hybrid/Electric Vehicle) Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes. Personal development programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
