About the Role We are looking for a Senior Salesforce Administrator to take a lead role in the ongoing development, stability, and optimisation of Salesforce at Telegraph Media Group. This role is central to supporting our AI-driven transformation and ensuring the integrity of a complex Service Cloud + Zuora subscription ecosystem. You will oversee advanced BAU work, drive key AI initiatives (Agentforce & Einstein for Service), and work closely with developers, architects, and business stakeholders to deliver scalable, resilient solutions. You will be responsible for advanced configuration, automation, troubleshooting, flow design, and deployment processes. The position sits at the heart of our digital and customer operations strategy and is ideal for someone who wants to work across modern Salesforce capabilities, including Agentforce for Service, Einstein Copilot actions, and intelligent automation across channels. You will lead on higher-complexity work, act as a subject-matter expert, and play a key part in shaping TMG's AI roadmap. To be successful in this role, you will need proven experience within Agent Force and Einstein for Service. Key Responsibilities Platform Ownership & Advanced Administration Act as a senior system administrator across TMG's Salesforce platform, with ownership of advanced BAU tasks and complex support requests. Design, build, debug, and optimise Flows, orchestrations, automations, and error-handling frameworks. Lead the investigation and resolution of complex issues, including failures in integrations, flows, API-driven processes, and subscription logic (Zuora/MPP). Oversee release management alongside developers, including participating in deployment rota, validating builds, and ensuring sandboxes remain aligned with production. Agentforce / Einstein Lead the configuration and expansion of Agentforce for Service, including: New agent builds or updates to existing agents Reasoning engine filters and deterministic behaviour Action orchestration and topic configuration Testing, regression, and behavioural tuning Support the rollout of Einstein for Service capabilities, including: Service Replies / Email Drafts Article Recommendations Case Wrap-Up enhancements Case Classification improvements Einstein Copilot Actions and future expansions such as Next Best Action/Service Plans Stay current with rapidly evolving AI features and help guide internal adoption. Collaboration, Stakeholder Engagement & Delivery Work closely with our developers and QAs on solution design, technical refinement, and deployment readiness. Partner with the business to translate requirements into actionable Salesforce solutions that are scalable and maintainable. Document configuration, logic, and release steps in Jira/Confluence. Assist in internal training and enablement, helping bring AI and automation features into day-to-day agent workflows. Governance, Data Quality & Platform Hygiene Conduct regular platform health checks, audits, and maintenance cycles. Support data quality initiatives, ensuring accuracy across subscriptions, offers, case management, and customer objects. Contribute to improving platform governance processes, including testing, change control, and regression cycles. Essential Skills Salesforce Skills Strong, hands on experience configuring Service Cloud in a complex environment. Expert level Flow creation, troubleshooting, and optimisation. Experience with deployments, change sets/devops tooling, and sandbox management. Ability to design scalable, maintainable solutions that follow platform best practices. Strong understanding of Salesforce data structures, APIs, and error handling principles. Experience with Omni Channel, case assignment routing, and automation around service operations. AI/Agentforce/Einstein Experience working with Agentforce / AI Agents or a strong ability to learn rapidly. Familiarity with Einstein for Service tools (Email Drafts, Case Wrap Up, Article Recommendations, Case Classification). Ideally holds Agentforce Specialist certification or relevant Trailhead credentials. Working Style & Delivery Proven experience in a senior admin or advanced second line Salesforce role. Comfortable taking ownership of complex BAU issues and leading technical resolution. Experience working in Agile delivery teams with Jira/Confluence. Strong communication skills with both technical and non technical stakeholders. Ability to support and guide junior admins and act as a subject matter expert. Desirable Skills Understanding of subscription platforms (Zuora, MPP) and subscription lifecycle logic. Background working in a multi system environment with integrations and API monitoring. Exposure to Data Cloud or interest in learning it. Experience with Next Best Action or any other similar decisioning frameworks. The nature of our industry means life at the Telegraph Media Group is fast paced, demanding, and interesting. We also want it to be rewarding for everyone who works here by creating a suite of benefits that contribute to lifestyle choices and leisure activities. From dynamic working opportunities, medical cover, and parental leave (six months fully paid maternity leave and enhanced paternity/partner leave), to life assurance and season ticket loans, you can choose from a range of flexible benefits, designed to support your lifestyle and help you achieve a healthy work life balance. Training and development With support from your manager and colleagues, you'll also have access to a variety of training and development opportunities through The Academy. Covering a range of personal and professional skills, our courses enable you to develop an enjoyable and rewarding career. Our commitment to inclusion At Telegraph Media Group, we foster a diverse and inclusive workplace and we are committed to building a team that reflects a wide variety of skills, perspectives and backgrounds. We believe in equality of opportunity and welcome candidates from all backgrounds, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio economic background, religion and/or belief. We are proud to be a Level 3 Disability Confident Leader as part of the government's Disability Confident Scheme. If you are disabled or have a long term health condition and would like support in applying for any of our roles or if you require any reasonable adjustments in the recruitment process with us, please make us aware. To find out more about Diversity, Inclusion and Belonging at Telegraph Media Group, and for more information on our purpose, beliefs, and people values, please visit our website.
Jan 09, 2026
Full time
About the Role We are looking for a Senior Salesforce Administrator to take a lead role in the ongoing development, stability, and optimisation of Salesforce at Telegraph Media Group. This role is central to supporting our AI-driven transformation and ensuring the integrity of a complex Service Cloud + Zuora subscription ecosystem. You will oversee advanced BAU work, drive key AI initiatives (Agentforce & Einstein for Service), and work closely with developers, architects, and business stakeholders to deliver scalable, resilient solutions. You will be responsible for advanced configuration, automation, troubleshooting, flow design, and deployment processes. The position sits at the heart of our digital and customer operations strategy and is ideal for someone who wants to work across modern Salesforce capabilities, including Agentforce for Service, Einstein Copilot actions, and intelligent automation across channels. You will lead on higher-complexity work, act as a subject-matter expert, and play a key part in shaping TMG's AI roadmap. To be successful in this role, you will need proven experience within Agent Force and Einstein for Service. Key Responsibilities Platform Ownership & Advanced Administration Act as a senior system administrator across TMG's Salesforce platform, with ownership of advanced BAU tasks and complex support requests. Design, build, debug, and optimise Flows, orchestrations, automations, and error-handling frameworks. Lead the investigation and resolution of complex issues, including failures in integrations, flows, API-driven processes, and subscription logic (Zuora/MPP). Oversee release management alongside developers, including participating in deployment rota, validating builds, and ensuring sandboxes remain aligned with production. Agentforce / Einstein Lead the configuration and expansion of Agentforce for Service, including: New agent builds or updates to existing agents Reasoning engine filters and deterministic behaviour Action orchestration and topic configuration Testing, regression, and behavioural tuning Support the rollout of Einstein for Service capabilities, including: Service Replies / Email Drafts Article Recommendations Case Wrap-Up enhancements Case Classification improvements Einstein Copilot Actions and future expansions such as Next Best Action/Service Plans Stay current with rapidly evolving AI features and help guide internal adoption. Collaboration, Stakeholder Engagement & Delivery Work closely with our developers and QAs on solution design, technical refinement, and deployment readiness. Partner with the business to translate requirements into actionable Salesforce solutions that are scalable and maintainable. Document configuration, logic, and release steps in Jira/Confluence. Assist in internal training and enablement, helping bring AI and automation features into day-to-day agent workflows. Governance, Data Quality & Platform Hygiene Conduct regular platform health checks, audits, and maintenance cycles. Support data quality initiatives, ensuring accuracy across subscriptions, offers, case management, and customer objects. Contribute to improving platform governance processes, including testing, change control, and regression cycles. Essential Skills Salesforce Skills Strong, hands on experience configuring Service Cloud in a complex environment. Expert level Flow creation, troubleshooting, and optimisation. Experience with deployments, change sets/devops tooling, and sandbox management. Ability to design scalable, maintainable solutions that follow platform best practices. Strong understanding of Salesforce data structures, APIs, and error handling principles. Experience with Omni Channel, case assignment routing, and automation around service operations. AI/Agentforce/Einstein Experience working with Agentforce / AI Agents or a strong ability to learn rapidly. Familiarity with Einstein for Service tools (Email Drafts, Case Wrap Up, Article Recommendations, Case Classification). Ideally holds Agentforce Specialist certification or relevant Trailhead credentials. Working Style & Delivery Proven experience in a senior admin or advanced second line Salesforce role. Comfortable taking ownership of complex BAU issues and leading technical resolution. Experience working in Agile delivery teams with Jira/Confluence. Strong communication skills with both technical and non technical stakeholders. Ability to support and guide junior admins and act as a subject matter expert. Desirable Skills Understanding of subscription platforms (Zuora, MPP) and subscription lifecycle logic. Background working in a multi system environment with integrations and API monitoring. Exposure to Data Cloud or interest in learning it. Experience with Next Best Action or any other similar decisioning frameworks. The nature of our industry means life at the Telegraph Media Group is fast paced, demanding, and interesting. We also want it to be rewarding for everyone who works here by creating a suite of benefits that contribute to lifestyle choices and leisure activities. From dynamic working opportunities, medical cover, and parental leave (six months fully paid maternity leave and enhanced paternity/partner leave), to life assurance and season ticket loans, you can choose from a range of flexible benefits, designed to support your lifestyle and help you achieve a healthy work life balance. Training and development With support from your manager and colleagues, you'll also have access to a variety of training and development opportunities through The Academy. Covering a range of personal and professional skills, our courses enable you to develop an enjoyable and rewarding career. Our commitment to inclusion At Telegraph Media Group, we foster a diverse and inclusive workplace and we are committed to building a team that reflects a wide variety of skills, perspectives and backgrounds. We believe in equality of opportunity and welcome candidates from all backgrounds, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio economic background, religion and/or belief. We are proud to be a Level 3 Disability Confident Leader as part of the government's Disability Confident Scheme. If you are disabled or have a long term health condition and would like support in applying for any of our roles or if you require any reasonable adjustments in the recruitment process with us, please make us aware. To find out more about Diversity, Inclusion and Belonging at Telegraph Media Group, and for more information on our purpose, beliefs, and people values, please visit our website.
At IBM CIC, we provide technical and industry expertise to a wide range of public and private sector clients in the UK. A career in IBM CIC means you'll have the opportunity to work with leading professionals across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. You will get the chance to deliver effective solutions, driving meaningful business change for our clients, using some of the latest technology platforms. Curiosity and a constant quest for knowledge serve as the foundation to success here. You'll be encouraged and supported to constantly reinvent yourself, focusing on skills in demand in an ever changing market. You'll be working with diverse teams, coming up with creative solutions which impact a wide network of clients, who may be at their site or one of our CIC or IBM locations. Our culture of evolution centres on long term career growth and development opportunities in an environment that embraces your unique skills and experience. We offer: Many training opportunities from classroom to e learning, mentoring and coaching programs and the chance to gain industry recognized certifications Regular and frequent promotion opportunities to ensure you can drive and develop your career with us Feedback and checkpoints throughout the year Diversity & Inclusion as an essential and authentic component of our culture through our policies and process as well as our Employee Champion teams and support networks A culture where your ideas for growth and innovation are always welcome Internal recognition programs for peer to peer appreciation as well as from manager to employees Tools and policies to support your work life balance from flexible working approaches, sabbatical programs, paid paternity leave, maternity leave and an innovative maternity returners scheme More traditional benefits, such as 25 days holiday (in addition to public holidays), private medical, dental & optical cover, online shopping discounts, an Employee Assistance Program, life assurance and a group personal pension plan of an additional 5% of your base salary paid by us monthly to save for your future. In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology. Your role and responsibilities As a Senior Salesforce Developer, you will lead the development of custom solutions on the Salesforce platform. You will be responsible for writing Apex code, creating visualforce pages, and implementing integrations. You will have a strong understanding of the Salesforce platform and experience leading successful projects. A Senior Salesforce Developer will have a deep understanding of the Salesforce platform and the ability to develop complex solutions, mentor and lead the development team, troubleshoot and provide technical support to clients. They will also have a solid understanding of web development concepts and languages and keep up to date with new Salesforce features and best practices. Responsibilities Designing and developing complex Salesforce solutions to meet business requirements Customising Salesforce to meet the specific needs of clients Configuring Salesforce to integrate with other systems Leading the development team and mentoring junior developers Providing ongoing support and troubleshooting assistance to clients Collaborating with other senior developers and team members to deliver projects on time and within budget Keeping up to date with new Salesforce features and best practices Required education None Preferred education Bachelor's Degree Required technical and professional expertise 5+ years of experience working with Salesforce, with multiple Salesforce certifications Strong experience with Apex, Visualforce, and other Salesforce development tools Experienced in building accessible WCAG 2.2 compliant portals integrating via REST/SOAP APIs and using declarative tools like Flows and Process Builder. Knowledge of Agile methodologies and project management Strong attention to detail and ability to multitask Strong leadership and mentoring skills Proven track record of successful Salesforce projects Ability to work well in a team environment Strong problem solving and communication skills As an equal opportunities' employer, we welcome applications from individuals of all backgrounds. However, for you to be eligible for this role, you must have the valid right to work in the UK. Unfortunately, we do not offer visa sponsorship and have no future plans to do so. You must be a resident in the UK and have been living continuously in the UK for the last 5 years. Preferred technical and professional experience These certifications are not essential for working as a Senior Salesforce developer, but they are highly desirable. Salesforce Certified Associate Salesforce Certified Platform Developer I Salesforce Certified Platform Developer II Salesforce Certified JavaScript Developer I Salesforce Certified Application Architect Salesforce Certified System Architect Salesforce Certified Technical Architect (CTA) ABOUT BUSINESS UNIT IBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet. YOUR In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better. Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background. Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can do attitude and always striving for an outcome focused approach within everything that they do. Are you ready to be an IBMer? ABOUT IBM IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world. Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world. IBM is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status. OTHER RELEVANT JOB DETAILS IBM wants you to bring your whole self to work and for you this might mean the ability to work flexibly. If you are interested in a flexible working pattern, please talk to our recruitment team to find out if this is possible in the current working environment. Job Title Job ID 73734 City / Township / Village State / Province Hampshire, London, City of, Leicester Country United Kingdom Work arrangement Hybrid Area of work Software Engineering Employment type Regular Position type Professional Up to 80% or 4 days a week (home on weekends - based on project requirements) Company Shift General (daytime) Is this role a commissionable/sales incentive based position?
Jan 01, 2026
Full time
At IBM CIC, we provide technical and industry expertise to a wide range of public and private sector clients in the UK. A career in IBM CIC means you'll have the opportunity to work with leading professionals across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. You will get the chance to deliver effective solutions, driving meaningful business change for our clients, using some of the latest technology platforms. Curiosity and a constant quest for knowledge serve as the foundation to success here. You'll be encouraged and supported to constantly reinvent yourself, focusing on skills in demand in an ever changing market. You'll be working with diverse teams, coming up with creative solutions which impact a wide network of clients, who may be at their site or one of our CIC or IBM locations. Our culture of evolution centres on long term career growth and development opportunities in an environment that embraces your unique skills and experience. We offer: Many training opportunities from classroom to e learning, mentoring and coaching programs and the chance to gain industry recognized certifications Regular and frequent promotion opportunities to ensure you can drive and develop your career with us Feedback and checkpoints throughout the year Diversity & Inclusion as an essential and authentic component of our culture through our policies and process as well as our Employee Champion teams and support networks A culture where your ideas for growth and innovation are always welcome Internal recognition programs for peer to peer appreciation as well as from manager to employees Tools and policies to support your work life balance from flexible working approaches, sabbatical programs, paid paternity leave, maternity leave and an innovative maternity returners scheme More traditional benefits, such as 25 days holiday (in addition to public holidays), private medical, dental & optical cover, online shopping discounts, an Employee Assistance Program, life assurance and a group personal pension plan of an additional 5% of your base salary paid by us monthly to save for your future. In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology. Your role and responsibilities As a Senior Salesforce Developer, you will lead the development of custom solutions on the Salesforce platform. You will be responsible for writing Apex code, creating visualforce pages, and implementing integrations. You will have a strong understanding of the Salesforce platform and experience leading successful projects. A Senior Salesforce Developer will have a deep understanding of the Salesforce platform and the ability to develop complex solutions, mentor and lead the development team, troubleshoot and provide technical support to clients. They will also have a solid understanding of web development concepts and languages and keep up to date with new Salesforce features and best practices. Responsibilities Designing and developing complex Salesforce solutions to meet business requirements Customising Salesforce to meet the specific needs of clients Configuring Salesforce to integrate with other systems Leading the development team and mentoring junior developers Providing ongoing support and troubleshooting assistance to clients Collaborating with other senior developers and team members to deliver projects on time and within budget Keeping up to date with new Salesforce features and best practices Required education None Preferred education Bachelor's Degree Required technical and professional expertise 5+ years of experience working with Salesforce, with multiple Salesforce certifications Strong experience with Apex, Visualforce, and other Salesforce development tools Experienced in building accessible WCAG 2.2 compliant portals integrating via REST/SOAP APIs and using declarative tools like Flows and Process Builder. Knowledge of Agile methodologies and project management Strong attention to detail and ability to multitask Strong leadership and mentoring skills Proven track record of successful Salesforce projects Ability to work well in a team environment Strong problem solving and communication skills As an equal opportunities' employer, we welcome applications from individuals of all backgrounds. However, for you to be eligible for this role, you must have the valid right to work in the UK. Unfortunately, we do not offer visa sponsorship and have no future plans to do so. You must be a resident in the UK and have been living continuously in the UK for the last 5 years. Preferred technical and professional experience These certifications are not essential for working as a Senior Salesforce developer, but they are highly desirable. Salesforce Certified Associate Salesforce Certified Platform Developer I Salesforce Certified Platform Developer II Salesforce Certified JavaScript Developer I Salesforce Certified Application Architect Salesforce Certified System Architect Salesforce Certified Technical Architect (CTA) ABOUT BUSINESS UNIT IBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet. YOUR In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better. Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background. Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can do attitude and always striving for an outcome focused approach within everything that they do. Are you ready to be an IBMer? ABOUT IBM IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world. Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world. IBM is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status. OTHER RELEVANT JOB DETAILS IBM wants you to bring your whole self to work and for you this might mean the ability to work flexibly. If you are interested in a flexible working pattern, please talk to our recruitment team to find out if this is possible in the current working environment. Job Title Job ID 73734 City / Township / Village State / Province Hampshire, London, City of, Leicester Country United Kingdom Work arrangement Hybrid Area of work Software Engineering Employment type Regular Position type Professional Up to 80% or 4 days a week (home on weekends - based on project requirements) Company Shift General (daytime) Is this role a commissionable/sales incentive based position?
Lead Salesforce Developer page is loaded Lead Salesforce Developerlocations: GB - United Kingdom (London - Office)time type: Full timeposted on: Posted Todayjob requisition id: REQ-4 Job Title: Lead Salesforce Developer Department: 5820 - Customer Ecosystem Development/IT FLSA Status: Exempt Position Overview: The Lead SFDC Developer will focus on projects and processes related to call center support, marketing automation, data management, mobile applications, and sales/field rep modules. We are looking for a leader who would be empowered to drive initiatives from a concept to a delivered product with minimal supervision, providing guidance and direction to others on the team. The ideal candidate will have the demonstrated ability to lead a development staff including on-shore and off-shore resources, deep technical knowledge of and has been involved in enforcing organized development standards. Working closely with other tech leads, architects and Managers of Salesforce development system, the successful candidate will be a hands-on owner of Salesforce ecosystem's architecture, direction, and governance, as well as leading the tech team for achieving the organization goal for customer success. Responsibilities: Develop and maintain custom solutions on platform with the top-notch knowledge on Apex and Visualforce by establishing best practices of application development and data integrity. Develop and support new functionalities using Lightning LWC or Aura framework for internal and external applications like community Able to configure and drive the decision with strong knowledge on the Lightning flow builder and its best practices and make the choice between Flow or Custom as when needed Work with Program managers, Functional leads, business analysts and other senior developers to create project roadmaps, technical specifications and ensure effective collaboration through all phases of the project lifecycle Develop and maintain coding, Unit testing framework standards and best practices and maintain the design documents Enforce best practices through code reviews and technical architecture reviews Present the technical design and architecture flow framework with solution to stakeholders like Product Managers, Product Owners, business users, Senior Leaders from Tech team Identify and develop plans for process improvements on various aspects of development lifecycle and Salesforce platform management Conduct on-going review of Salesforce instance to ensure operational stability and compatibility with evolving business needs Manage daily support and maintenance of Salesforce instance for business continuity Assess the impact of proposed changes and recommend alternative solution choices, determining trade-offs and impact analysis Support Insulet's enterprise integration program by working with integration leads on processes moving data between Salesforce and other third-party Enterprise systems such as marketing automation or ERP, AWS Mentor junior developers and conduct trainings within the team to walk through on Salesforce new releases alongside guiding on the development principles Occasional off-hour support of production applications/processes, should the issues arise outside of business hours Education and Skills/Experience: 7+ years as a Senior Salesforce developer working on Sales, Service and Experience cloud. Experience on Health cloud platform is a plus Experience in leading a team of developers and ability to operate independently along with the ability to drive the tech decision among the team Strong knowledge of custom Salesforce development including Apex, Visualforce, basic administration, flows, reporting, and general design concepts Expert in Aura framework and Lighting Web Components Experience managing large Customer portals on Salesforce a strong plus Strong knowledge of OOAD, Design Patterns and general architectural best practices Proven ability to lead teams of developers, provide best practice coding standards and manage a complex CRM environment Good experience in presentation of design, communication to stakeholders along with the proficiency in visio or any other architectural design tool for visual presentation Good understanding of OAUTH principle and other security/encryption best practices Proficient understanding of relational database concepts Experience working on web technologies like HTML, JavaScript, and CSS Experience building webservices using SOAP, REST, XML, JSON Proficient in DevOps best practices, CI/CD and deployment for an IT organization of enterprise scale, either with Salesforce specific tools like Copado or Git, Bamboo etc. Knowledge or experience working with middleware platforms such as Mulesoft a plus Platform Developer I and Platform Developer II certification preferred. System and Application Architect certifications are a plus General knowledge of the software development life cycle process Agile, SAFE etc. Good to have MS in an IT-related discipline such as Computer Science Preferred experience supporting or working with a Commercial organization in the pharmaceutical, medical device, or any other regulatory controlled industry Desired Skills and Competencies: Self-sufficient, flexible, and motivated team player capable of managing several activities simultaneously Strong writing skills. Must have the ability to document process and technical knowledge in clear, easily understood presentations Positive, results driven, rational, logical, team player Physical Requirements: General office environment, may need to stretch working hours bit long depending on the complex release schedule and off hours hypercare support otherwise generally flexible Domestic travel may be required which may be less than 5% of the time This position is primarily based out of UK with London locationInsulet Corporation (NASDAQ: PODD), headquartered in Massachusetts, is an innovative medical device company dedicated to simplifying life for people with diabetes and other conditions through its Omnipod product platform. The Omnipod Insulin Management System provides a unique alternative to traditional insulin delivery methods. With its simple, wearable design, the tubeless disposable Pod provides up to three days of non-stop insulin delivery, without the need to see or handle a needle. Insulet's flagship innovation, the Omnipod 5 Automated Insulin Delivery System, integrates with a continuous glucose monitor to manage blood sugar with no multiple daily injections, zero fingersticks, and can be controlled by a compatible personal smartphone in the U.S. or by the Omnipod 5 Controller. Insulet also leverages the unique design of its Pod by tailoring its Omnipod technology platform for the delivery of non-insulin subcutaneous drugs across other therapeutic areas. For more information, please visit and We are looking for highly motivated, performance-driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it!Please read our Privacy Notice to learn how Insulet handles your personal information when you apply for a vacancy with us .
Jan 01, 2026
Full time
Lead Salesforce Developer page is loaded Lead Salesforce Developerlocations: GB - United Kingdom (London - Office)time type: Full timeposted on: Posted Todayjob requisition id: REQ-4 Job Title: Lead Salesforce Developer Department: 5820 - Customer Ecosystem Development/IT FLSA Status: Exempt Position Overview: The Lead SFDC Developer will focus on projects and processes related to call center support, marketing automation, data management, mobile applications, and sales/field rep modules. We are looking for a leader who would be empowered to drive initiatives from a concept to a delivered product with minimal supervision, providing guidance and direction to others on the team. The ideal candidate will have the demonstrated ability to lead a development staff including on-shore and off-shore resources, deep technical knowledge of and has been involved in enforcing organized development standards. Working closely with other tech leads, architects and Managers of Salesforce development system, the successful candidate will be a hands-on owner of Salesforce ecosystem's architecture, direction, and governance, as well as leading the tech team for achieving the organization goal for customer success. Responsibilities: Develop and maintain custom solutions on platform with the top-notch knowledge on Apex and Visualforce by establishing best practices of application development and data integrity. Develop and support new functionalities using Lightning LWC or Aura framework for internal and external applications like community Able to configure and drive the decision with strong knowledge on the Lightning flow builder and its best practices and make the choice between Flow or Custom as when needed Work with Program managers, Functional leads, business analysts and other senior developers to create project roadmaps, technical specifications and ensure effective collaboration through all phases of the project lifecycle Develop and maintain coding, Unit testing framework standards and best practices and maintain the design documents Enforce best practices through code reviews and technical architecture reviews Present the technical design and architecture flow framework with solution to stakeholders like Product Managers, Product Owners, business users, Senior Leaders from Tech team Identify and develop plans for process improvements on various aspects of development lifecycle and Salesforce platform management Conduct on-going review of Salesforce instance to ensure operational stability and compatibility with evolving business needs Manage daily support and maintenance of Salesforce instance for business continuity Assess the impact of proposed changes and recommend alternative solution choices, determining trade-offs and impact analysis Support Insulet's enterprise integration program by working with integration leads on processes moving data between Salesforce and other third-party Enterprise systems such as marketing automation or ERP, AWS Mentor junior developers and conduct trainings within the team to walk through on Salesforce new releases alongside guiding on the development principles Occasional off-hour support of production applications/processes, should the issues arise outside of business hours Education and Skills/Experience: 7+ years as a Senior Salesforce developer working on Sales, Service and Experience cloud. Experience on Health cloud platform is a plus Experience in leading a team of developers and ability to operate independently along with the ability to drive the tech decision among the team Strong knowledge of custom Salesforce development including Apex, Visualforce, basic administration, flows, reporting, and general design concepts Expert in Aura framework and Lighting Web Components Experience managing large Customer portals on Salesforce a strong plus Strong knowledge of OOAD, Design Patterns and general architectural best practices Proven ability to lead teams of developers, provide best practice coding standards and manage a complex CRM environment Good experience in presentation of design, communication to stakeholders along with the proficiency in visio or any other architectural design tool for visual presentation Good understanding of OAUTH principle and other security/encryption best practices Proficient understanding of relational database concepts Experience working on web technologies like HTML, JavaScript, and CSS Experience building webservices using SOAP, REST, XML, JSON Proficient in DevOps best practices, CI/CD and deployment for an IT organization of enterprise scale, either with Salesforce specific tools like Copado or Git, Bamboo etc. Knowledge or experience working with middleware platforms such as Mulesoft a plus Platform Developer I and Platform Developer II certification preferred. System and Application Architect certifications are a plus General knowledge of the software development life cycle process Agile, SAFE etc. Good to have MS in an IT-related discipline such as Computer Science Preferred experience supporting or working with a Commercial organization in the pharmaceutical, medical device, or any other regulatory controlled industry Desired Skills and Competencies: Self-sufficient, flexible, and motivated team player capable of managing several activities simultaneously Strong writing skills. Must have the ability to document process and technical knowledge in clear, easily understood presentations Positive, results driven, rational, logical, team player Physical Requirements: General office environment, may need to stretch working hours bit long depending on the complex release schedule and off hours hypercare support otherwise generally flexible Domestic travel may be required which may be less than 5% of the time This position is primarily based out of UK with London locationInsulet Corporation (NASDAQ: PODD), headquartered in Massachusetts, is an innovative medical device company dedicated to simplifying life for people with diabetes and other conditions through its Omnipod product platform. The Omnipod Insulin Management System provides a unique alternative to traditional insulin delivery methods. With its simple, wearable design, the tubeless disposable Pod provides up to three days of non-stop insulin delivery, without the need to see or handle a needle. Insulet's flagship innovation, the Omnipod 5 Automated Insulin Delivery System, integrates with a continuous glucose monitor to manage blood sugar with no multiple daily injections, zero fingersticks, and can be controlled by a compatible personal smartphone in the U.S. or by the Omnipod 5 Controller. Insulet also leverages the unique design of its Pod by tailoring its Omnipod technology platform for the delivery of non-insulin subcutaneous drugs across other therapeutic areas. For more information, please visit and We are looking for highly motivated, performance-driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it!Please read our Privacy Notice to learn how Insulet handles your personal information when you apply for a vacancy with us .
A leading medical device company is seeking a Lead Salesforce Developer in London. The successful candidate will be responsible for developing custom solutions on the Salesforce platform and leading a team of developers. Strong experience in Salesforce development, particularly in Apex and Lightning frameworks, is essential. This role requires a collaborative spirit to engage with various departments, drive project initiatives, and mentor junior staff members. Join us to contribute to innovative solutions for diabetes management.
Jan 01, 2026
Full time
A leading medical device company is seeking a Lead Salesforce Developer in London. The successful candidate will be responsible for developing custom solutions on the Salesforce platform and leading a team of developers. Strong experience in Salesforce development, particularly in Apex and Lightning frameworks, is essential. This role requires a collaborative spirit to engage with various departments, drive project initiatives, and mentor junior staff members. Join us to contribute to innovative solutions for diabetes management.
Senior Case Management Systems Developer Department: IT Employment Type: Permanent - Full Time Location: Leeds Description To support the firm's ambitious growth plans, we are looking for a skilled Senior Systems Developer to join our Systems Development team to lead the development and optimisation of our legal case management systems, workflows and integrations, primarily within OneAdvanced's Partner for Windows (P4W) environment. As a Senior Case Management Systems Developer, you will be a lead technical resource for the development, configuration and ongoing enhancement of the firm's case and practice management systems. You will work closely with stakeholders across legal teams, IT and Compliance to improve processes, implement automation, and support the evolution of our technology strategy. This role is ideal for someone with deep technical expertise in P4W and a solid understanding of legal workflows and practice management needs. This is a full time permanent position which can be based at our Derby or Leeds offices. Key Responsibilities Develop and enhance the workflows, screens and automation within Partner for Windows and - to a lesser extent - within DPS and Liberate (Classic & SE). Develop IT processes and workflows using Development toolkits. Develop integration and data transfers (including using SQL and SSIS) between client and internal systems. Identify development opportunities to improve IT processes and automation, developing reliable and innovative solutions. Gather, interpret, and translate business requirements into functional and technical specifications as appropriate. Create and maintain application documentation including process diagrams, technical specifications and knowledge bases as required. Work through the entire product lifecycle; from initial requirements gathering, workshops, design, and construction. Collaborate with fee earners, managers, department heads and support services to identify opportunities for system improvement and automation. Provide regular and effective progress updates to ensure the management of delivery risks and alignment with IT standard governance. Mentor junior developers and assist with the provision of technical leadership within the Systems Development Team. Assist and with user training and support. Troubleshoot problems. Create and maintain reporting solutions using MS SQL reporting services and other reporting tools. Support the wider IT operations by collaborating with the wider expertise across the IT function to optimise delivery. Skills, Knowledge and Expertise You will have: Proven experience developing in a Legal Case Management System such as Partner for Windows or similar (eg. LexisNexis Visualfiles, Actionstep, Proclaim, etc.) or Business Process Automation software (eg. SAP, Dynamics, Salesforce) Experience of using a scripting languages (eg Python, SQL) Excellent knowledge of SQL and database administration Experience of creating operational reports using reporting tools such as SSRS and PowerBI Experience of developing data integrations and data transfer packages Strong problem solving skills and the ability to manage multiple projects simultaneously Excellent communication skills and a collaborative approach to stakeholder engagement Ideally, knowledge of .NET Web APIs (not essential) Ideally, knowledge of case and matter lifecycle management in a legal environment (not essential) Disclosure will be required in the event that a position is offered. Financial checks will be required in the event that a position is offered. Benefits Competitive salary Bonus potential Life insurance Car parking provided by the firm Great working environment at our Derby head offices Career development opportunities 25 days holiday plus bank holidays Options to buy & sell 1 week's holiday 1 week's holiday carry over Extra day off for your birthday Staff card discount scheme for local shops Social days and evenings on the firm Monthly food on the firm for all staff Staff discounts on legal services
Jan 01, 2026
Full time
Senior Case Management Systems Developer Department: IT Employment Type: Permanent - Full Time Location: Leeds Description To support the firm's ambitious growth plans, we are looking for a skilled Senior Systems Developer to join our Systems Development team to lead the development and optimisation of our legal case management systems, workflows and integrations, primarily within OneAdvanced's Partner for Windows (P4W) environment. As a Senior Case Management Systems Developer, you will be a lead technical resource for the development, configuration and ongoing enhancement of the firm's case and practice management systems. You will work closely with stakeholders across legal teams, IT and Compliance to improve processes, implement automation, and support the evolution of our technology strategy. This role is ideal for someone with deep technical expertise in P4W and a solid understanding of legal workflows and practice management needs. This is a full time permanent position which can be based at our Derby or Leeds offices. Key Responsibilities Develop and enhance the workflows, screens and automation within Partner for Windows and - to a lesser extent - within DPS and Liberate (Classic & SE). Develop IT processes and workflows using Development toolkits. Develop integration and data transfers (including using SQL and SSIS) between client and internal systems. Identify development opportunities to improve IT processes and automation, developing reliable and innovative solutions. Gather, interpret, and translate business requirements into functional and technical specifications as appropriate. Create and maintain application documentation including process diagrams, technical specifications and knowledge bases as required. Work through the entire product lifecycle; from initial requirements gathering, workshops, design, and construction. Collaborate with fee earners, managers, department heads and support services to identify opportunities for system improvement and automation. Provide regular and effective progress updates to ensure the management of delivery risks and alignment with IT standard governance. Mentor junior developers and assist with the provision of technical leadership within the Systems Development Team. Assist and with user training and support. Troubleshoot problems. Create and maintain reporting solutions using MS SQL reporting services and other reporting tools. Support the wider IT operations by collaborating with the wider expertise across the IT function to optimise delivery. Skills, Knowledge and Expertise You will have: Proven experience developing in a Legal Case Management System such as Partner for Windows or similar (eg. LexisNexis Visualfiles, Actionstep, Proclaim, etc.) or Business Process Automation software (eg. SAP, Dynamics, Salesforce) Experience of using a scripting languages (eg Python, SQL) Excellent knowledge of SQL and database administration Experience of creating operational reports using reporting tools such as SSRS and PowerBI Experience of developing data integrations and data transfer packages Strong problem solving skills and the ability to manage multiple projects simultaneously Excellent communication skills and a collaborative approach to stakeholder engagement Ideally, knowledge of .NET Web APIs (not essential) Ideally, knowledge of case and matter lifecycle management in a legal environment (not essential) Disclosure will be required in the event that a position is offered. Financial checks will be required in the event that a position is offered. Benefits Competitive salary Bonus potential Life insurance Car parking provided by the firm Great working environment at our Derby head offices Career development opportunities 25 days holiday plus bank holidays Options to buy & sell 1 week's holiday 1 week's holiday carry over Extra day off for your birthday Staff card discount scheme for local shops Social days and evenings on the firm Monthly food on the firm for all staff Staff discounts on legal services
Partner Experience Business Analysis Manager Business Systems London Full time 8x8, Inc. (NASDAQ: EGHT) believes that CX limits were meant to be shattered. We connect people and organizations through seamless communication on the industry's most integrated platform for Customer Experience-combining Contact Center, Unified Communications, and CPaaS APIs. The 8x8 Platform for CX integrates AI at every level to enable personalized customer journeys, drive operational excellence and insights, and facilitate team collaboration. We help customer experience and IT leaders become the heartbeat of their organizations, empowering them to unlock the potential of every interaction. With one platform, one ecosystem, and one data model, you can turn every team into a customer-facing team and unify your CX to conquer the complexity. As an organization, we are looking for Team8s who are AI-proficient, open to innovation, and skilled in leveraging AI for efficiency and growth. We are seeking for a Business Analysis Managerwith extensive expertise in Salesforce technologies and Partner Relationship Management (PRM) to lead the design, implementation, and optimization of our global partner ecosystem. The ideal candidate will have a proven track record of managing complex partner programs, including recruitment, onboarding, registration, support, self-ordering, billing, and marketing. This role will leverage Salesforce Sales Cloud, CPQ, and Experience Cloud to deliver scalable and innovative solutions for our global partner network. Key Responsibilities: Strategic Leadership: Act as the primary functional lead for PRM initiatives, driving the design and implementation of Salesforce Experience Cloud portals tailored for global partner ecosystems. Define and document the architecture for PRM portals, including user roles, permissions, sharing rules, and data visibility. Ensure alignment with industry best practices and Salesforce platform capabilities. Partner Portal Management: Lead the configuration and optimization of Salesforce Experience Cloud portals for partner onboarding, registration, enablement, and self-service capabilities. Manage complex partner lifecycle processes, including recruitment, accreditation, performance tracking, and partner tiering. Implement and maintain advanced PRM features such as deal registration, lead distribution, partner ordering, partner billing, and partner marketing programs. Requirement Gathering & Solution Design: Collaborate with global business stakeholders to gather and document PRM-specific requirements, including partner hierarchies, tiering, and performance tracking. Translate business needs into functional specifications, user stories, and process flows. Conduct workshops and interviews with business teams to identify pain points and recommend process improvements. Configure Salesforce Sales Cloud, CPQ, and Experience Cloud to support partner ordering, billing, and marketing processes. Leverage Salesforce features like Opportunity Splits, Campaign Influence, and Partner Roles to enhance partner collaboration and performance tracking. Integrate third-party tools (e.g., Marketing Cloud, Tableau) for advanced data analysis, reporting, and partner engagement. Provide guidance and mentorship to junior team members, ensuring alignment with project goals and best practices. Act as a subject matter expert (SME) for PRM and Salesforce technologies, recommending enhancements and providing ongoing support to improve partner experiences. Project Delivery & Support: Act as the primary functional lead for PRM projects, coordinating with developers, architects, and administrators to ensure seamless implementation. Provide demos of new functionality to stakeholders and support User Acceptance Testing (UAT), business testing, and post-production support. Ensure scalability and maintainability of PRM portals by adhering to Salesforce best practices. Data Analysis & Reporting: Analyze partner performance data and generate actionable insights to improve partner engagement and program effectiveness. Develop and maintain dashboards and reports to track key partner metrics, such as deal registration, order fulfillment, and billing accuracy. Work within Agile and Scrum frameworks to deliver PRM solutions in iterative sprints. Participate in sprint planning, grooming sessions, and retrospectives to ensure alignment with project goals. Additional Responsibilities: Collaborate with Product Managers to align PRM initiatives with the overall product roadmap and business strategy. Serve as a bridge between the product team and business stakeholders, managing expectations and maintaining alignment. Market & Competitive Analysis: Conduct ongoing market discovery and viability assessments to ensure the PRM solutions remain competitive and aligned with industry trends. Account for business value, economics, and budget considerations in PRM initiatives. Product Marketing & OCM: Develop product marketing strategies and organizational change management (OCM) plans to ensure successful adoption of PRM solutions. Accountable for achieving product-market fit for PRM solutions. Required Skills & Experience: 10+ years of hands-on experience with Salesforce Sales Cloud, CPQ, and Experience Cloud. Proven experience in designing and implementing PRM portals for global partner ecosystems. Strong understanding of Salesforce CRM functionalities, including partner lifecycle management, deal registration, lead distribution, and performance tracking. Technical Skills: Familiarity with Salesforce Experience Cloud configuration, including branding, navigation, and personalized experiences using Experience Builder. Knowledge of Salesforce security models, sharing rules, and data access configurations specific to PRM portals. Experience with third-party tools like Marketing Cloud, Tableau, or similar platforms for data analysis and reporting is a plus. Certifications: Salesforce Certifications such as Salesforce Certified Administrator, Salesforce Experience Cloud Consultant, or Sales Cloud Consultant are highly desirable. Additional certifications in CPQ or Service Cloud are a plus. Soft Skills: Excellent communication and collaboration skills to work with global stakeholders and cross-functional teams. Strong problem-solving skills and the ability to take ownership of projects from start to finish. Ability to envision end-to-end impacts of functionality and build requirements accordingly. Education: Bachelor's degree in Computer Science, Information Systems, Business Administration, or a related field. Preferred Qualifications: Experience in the SaaS industry, particularly in handling reseller order and billing processes for SaaS services. Familiarity with Agile and Scrum methodologies for IT project delivery. Knowledge of partner business plans, partner tiers, and partner lifecycle management in a global context. Why Join Us? Opportunity to work on cutting-edge Salesforce technologies and global partner ecosystems. Collaborative and innovative work environment with a focus on professional growth. Competitive compensation and benefits package. For a closer look into what life at 8x8 UK Ltd. is about check out our Instagram page. 8x8 believes diversity makes our company stronger which is why we are a proud equal opportunities employer and encourage all of our staff to bring their authentic selves to work. We believe in fairness which is why we have been a member of the Living Wage Foundation for many years and we believe in security so reserve the right to undertake background checks on anyone that we extend an employment offer to. Our Job Applicant Privacy Notice can be found here . Where communication empowers, collaboration inspires and work finds meaning.
Jan 01, 2026
Full time
Partner Experience Business Analysis Manager Business Systems London Full time 8x8, Inc. (NASDAQ: EGHT) believes that CX limits were meant to be shattered. We connect people and organizations through seamless communication on the industry's most integrated platform for Customer Experience-combining Contact Center, Unified Communications, and CPaaS APIs. The 8x8 Platform for CX integrates AI at every level to enable personalized customer journeys, drive operational excellence and insights, and facilitate team collaboration. We help customer experience and IT leaders become the heartbeat of their organizations, empowering them to unlock the potential of every interaction. With one platform, one ecosystem, and one data model, you can turn every team into a customer-facing team and unify your CX to conquer the complexity. As an organization, we are looking for Team8s who are AI-proficient, open to innovation, and skilled in leveraging AI for efficiency and growth. We are seeking for a Business Analysis Managerwith extensive expertise in Salesforce technologies and Partner Relationship Management (PRM) to lead the design, implementation, and optimization of our global partner ecosystem. The ideal candidate will have a proven track record of managing complex partner programs, including recruitment, onboarding, registration, support, self-ordering, billing, and marketing. This role will leverage Salesforce Sales Cloud, CPQ, and Experience Cloud to deliver scalable and innovative solutions for our global partner network. Key Responsibilities: Strategic Leadership: Act as the primary functional lead for PRM initiatives, driving the design and implementation of Salesforce Experience Cloud portals tailored for global partner ecosystems. Define and document the architecture for PRM portals, including user roles, permissions, sharing rules, and data visibility. Ensure alignment with industry best practices and Salesforce platform capabilities. Partner Portal Management: Lead the configuration and optimization of Salesforce Experience Cloud portals for partner onboarding, registration, enablement, and self-service capabilities. Manage complex partner lifecycle processes, including recruitment, accreditation, performance tracking, and partner tiering. Implement and maintain advanced PRM features such as deal registration, lead distribution, partner ordering, partner billing, and partner marketing programs. Requirement Gathering & Solution Design: Collaborate with global business stakeholders to gather and document PRM-specific requirements, including partner hierarchies, tiering, and performance tracking. Translate business needs into functional specifications, user stories, and process flows. Conduct workshops and interviews with business teams to identify pain points and recommend process improvements. Configure Salesforce Sales Cloud, CPQ, and Experience Cloud to support partner ordering, billing, and marketing processes. Leverage Salesforce features like Opportunity Splits, Campaign Influence, and Partner Roles to enhance partner collaboration and performance tracking. Integrate third-party tools (e.g., Marketing Cloud, Tableau) for advanced data analysis, reporting, and partner engagement. Provide guidance and mentorship to junior team members, ensuring alignment with project goals and best practices. Act as a subject matter expert (SME) for PRM and Salesforce technologies, recommending enhancements and providing ongoing support to improve partner experiences. Project Delivery & Support: Act as the primary functional lead for PRM projects, coordinating with developers, architects, and administrators to ensure seamless implementation. Provide demos of new functionality to stakeholders and support User Acceptance Testing (UAT), business testing, and post-production support. Ensure scalability and maintainability of PRM portals by adhering to Salesforce best practices. Data Analysis & Reporting: Analyze partner performance data and generate actionable insights to improve partner engagement and program effectiveness. Develop and maintain dashboards and reports to track key partner metrics, such as deal registration, order fulfillment, and billing accuracy. Work within Agile and Scrum frameworks to deliver PRM solutions in iterative sprints. Participate in sprint planning, grooming sessions, and retrospectives to ensure alignment with project goals. Additional Responsibilities: Collaborate with Product Managers to align PRM initiatives with the overall product roadmap and business strategy. Serve as a bridge between the product team and business stakeholders, managing expectations and maintaining alignment. Market & Competitive Analysis: Conduct ongoing market discovery and viability assessments to ensure the PRM solutions remain competitive and aligned with industry trends. Account for business value, economics, and budget considerations in PRM initiatives. Product Marketing & OCM: Develop product marketing strategies and organizational change management (OCM) plans to ensure successful adoption of PRM solutions. Accountable for achieving product-market fit for PRM solutions. Required Skills & Experience: 10+ years of hands-on experience with Salesforce Sales Cloud, CPQ, and Experience Cloud. Proven experience in designing and implementing PRM portals for global partner ecosystems. Strong understanding of Salesforce CRM functionalities, including partner lifecycle management, deal registration, lead distribution, and performance tracking. Technical Skills: Familiarity with Salesforce Experience Cloud configuration, including branding, navigation, and personalized experiences using Experience Builder. Knowledge of Salesforce security models, sharing rules, and data access configurations specific to PRM portals. Experience with third-party tools like Marketing Cloud, Tableau, or similar platforms for data analysis and reporting is a plus. Certifications: Salesforce Certifications such as Salesforce Certified Administrator, Salesforce Experience Cloud Consultant, or Sales Cloud Consultant are highly desirable. Additional certifications in CPQ or Service Cloud are a plus. Soft Skills: Excellent communication and collaboration skills to work with global stakeholders and cross-functional teams. Strong problem-solving skills and the ability to take ownership of projects from start to finish. Ability to envision end-to-end impacts of functionality and build requirements accordingly. Education: Bachelor's degree in Computer Science, Information Systems, Business Administration, or a related field. Preferred Qualifications: Experience in the SaaS industry, particularly in handling reseller order and billing processes for SaaS services. Familiarity with Agile and Scrum methodologies for IT project delivery. Knowledge of partner business plans, partner tiers, and partner lifecycle management in a global context. Why Join Us? Opportunity to work on cutting-edge Salesforce technologies and global partner ecosystems. Collaborative and innovative work environment with a focus on professional growth. Competitive compensation and benefits package. For a closer look into what life at 8x8 UK Ltd. is about check out our Instagram page. 8x8 believes diversity makes our company stronger which is why we are a proud equal opportunities employer and encourage all of our staff to bring their authentic selves to work. We believe in fairness which is why we have been a member of the Living Wage Foundation for many years and we believe in security so reserve the right to undertake background checks on anyone that we extend an employment offer to. Our Job Applicant Privacy Notice can be found here . Where communication empowers, collaboration inspires and work finds meaning.
At Quantcast, we're redefining what's possible in digital advertising. As a global Demand Side Platform (DSP) powered by AI, we help marketers connect with the right audiences and deliver measurable results across the Open Web. Our foundation is built on cutting edge measurement and consumer analytics, giving our clients the tools they need to drive success in an ever evolving digital landscape. Since our start in 2006, we've pioneered industry firsts-from launching the original measurement platform for digital publishers to introducing the first AI driven DSP. If you're ready to be part of a dynamic, forward thinking team that thrives on creating transformative solutions, Quantcast is the perfect place to grow your career. Quantcast is seeking a Senior Salesforce Engineer to join our IT Enterprise Applications team. As a key member of the global Corporate Technology organization, you will lead the design and development of enterprise grade Salesforce solutions that drive productivity across Sales, Marketing, Finance, HR, and Engineering. This role is ideal for a technical leader with deep Salesforce platform expertise-particularly in Salesforce CPQ-who thrives in solving complex business challenges with scalable, performant, and future forward systems. Our internal applications are rapidly evolving, and you will have a major influence in shaping the next generation of our architecture and business process automation. This is a high impact, highly visible role with broad scope, direct collaboration with stakeholders at all levels, and partnership with both internal teams and external technology vendors. You'll be empowered to lead initiatives, influence architectural direction, and mentor other developers, all while working in a dynamic, fast paced environment. What you'll do: Lead the design, development, and deployment of customized solutions on the platform to support critical business functions. Architect and implement scalable Salesforce CPQ solutions to meet complex pricing, product configuration, and quoting needs. Serve as a subject matter expert and technical advisor across Salesforce and Salesforce CPQ technologies. Design and build advanced customizations, flows, and logic to support quoting workflows, discount approvals, renewals, subscriptions, and billing integration. Mentor junior developers and support cross functional teams by promoting best practices in Salesforce development and deployment. Design and implement robust integrations between Salesforce (including CPQ) and external systems using web services and APIs. Conduct code reviews and enforce development standards to maintain code quality and performance. Oversee and continuously improve CI/CD pipelines and DevOps automation strategies. Provide strategic input and technical leadership in platform optimization, security, and scalability. Stay updated with Salesforce releases, especially those affecting CPQ, and assess the impact of new features on current implementations. Document detailed technical specifications and deliver clear communication to both technical and non technical stakeholders. Who you are: Bachelor's in Computer Science, Engineering, Information Systems, or a related field. 5+ years of hands on experience developing solutions on the Salesforce platform in enterprise environments. 3+ years of direct experience with Salesforce CPQ development, including custom product rules, pricing rules, quote templates, guided selling, and advanced approval processes. Certifications (required): Salesforce Certified Platform Developer I (required) Salesforce Certified Platform Developer II (required) Salesforce CPQ Specialist (strongly preferred) Salesforce Certified Application Architect or System Architect (preferred) Salesforce Certified Integration Architecture Designer or Development Lifecycle & Deployment Designer (preferred) Advanced experience with Salesforce development tools and technologies, including: Apex, Visualforce, Lightning Web Components (LWC) Triggers, Batch Jobs, and Custom Metadata Types Experience building and maintaining managed packages (a plus) Additional experience: Strong proficiency in web technologies: HTML, CSS, JavaScript, REST, SOAP, XML, JSON. Deep understanding of SOQL, SOSL, and relational database tools (e.g., MySQL, Oracle, AWS RDS). Proven expertise in Salesforce DevOps practices, including use of Git, Jenkins, Jira, Copado or Gearset for CI/CD. Experience with Omnistudio and Experience Cloud is a plus. Demonstrated ability to manage multiple priorities in a fast paced, dynamic environment. Strong analytical thinking, problem solving, and communication skills. At Quantcast, we craft offers that reflect your unique skills, expertise, and geographic location. On top of a competitive salary, this position includes eligibility for a performance bonus, equity, and a comprehensive benefits package. Depending on your location, this may include generous vacation, medical, dental, and vision coverage, and retirement plans. For more details, visit our Careers page and see how we support our team. Please see the Applicant Privacy Notice for details on our applicant privacy policy. Founded in 2006 and headquartered in San Francisco, we are a diverse, aligned community with offices across 10 countries worldwide. Join the team that unlocks potential. Quantcast is an Equal Opportunity Employer.
Jan 01, 2026
Full time
At Quantcast, we're redefining what's possible in digital advertising. As a global Demand Side Platform (DSP) powered by AI, we help marketers connect with the right audiences and deliver measurable results across the Open Web. Our foundation is built on cutting edge measurement and consumer analytics, giving our clients the tools they need to drive success in an ever evolving digital landscape. Since our start in 2006, we've pioneered industry firsts-from launching the original measurement platform for digital publishers to introducing the first AI driven DSP. If you're ready to be part of a dynamic, forward thinking team that thrives on creating transformative solutions, Quantcast is the perfect place to grow your career. Quantcast is seeking a Senior Salesforce Engineer to join our IT Enterprise Applications team. As a key member of the global Corporate Technology organization, you will lead the design and development of enterprise grade Salesforce solutions that drive productivity across Sales, Marketing, Finance, HR, and Engineering. This role is ideal for a technical leader with deep Salesforce platform expertise-particularly in Salesforce CPQ-who thrives in solving complex business challenges with scalable, performant, and future forward systems. Our internal applications are rapidly evolving, and you will have a major influence in shaping the next generation of our architecture and business process automation. This is a high impact, highly visible role with broad scope, direct collaboration with stakeholders at all levels, and partnership with both internal teams and external technology vendors. You'll be empowered to lead initiatives, influence architectural direction, and mentor other developers, all while working in a dynamic, fast paced environment. What you'll do: Lead the design, development, and deployment of customized solutions on the platform to support critical business functions. Architect and implement scalable Salesforce CPQ solutions to meet complex pricing, product configuration, and quoting needs. Serve as a subject matter expert and technical advisor across Salesforce and Salesforce CPQ technologies. Design and build advanced customizations, flows, and logic to support quoting workflows, discount approvals, renewals, subscriptions, and billing integration. Mentor junior developers and support cross functional teams by promoting best practices in Salesforce development and deployment. Design and implement robust integrations between Salesforce (including CPQ) and external systems using web services and APIs. Conduct code reviews and enforce development standards to maintain code quality and performance. Oversee and continuously improve CI/CD pipelines and DevOps automation strategies. Provide strategic input and technical leadership in platform optimization, security, and scalability. Stay updated with Salesforce releases, especially those affecting CPQ, and assess the impact of new features on current implementations. Document detailed technical specifications and deliver clear communication to both technical and non technical stakeholders. Who you are: Bachelor's in Computer Science, Engineering, Information Systems, or a related field. 5+ years of hands on experience developing solutions on the Salesforce platform in enterprise environments. 3+ years of direct experience with Salesforce CPQ development, including custom product rules, pricing rules, quote templates, guided selling, and advanced approval processes. Certifications (required): Salesforce Certified Platform Developer I (required) Salesforce Certified Platform Developer II (required) Salesforce CPQ Specialist (strongly preferred) Salesforce Certified Application Architect or System Architect (preferred) Salesforce Certified Integration Architecture Designer or Development Lifecycle & Deployment Designer (preferred) Advanced experience with Salesforce development tools and technologies, including: Apex, Visualforce, Lightning Web Components (LWC) Triggers, Batch Jobs, and Custom Metadata Types Experience building and maintaining managed packages (a plus) Additional experience: Strong proficiency in web technologies: HTML, CSS, JavaScript, REST, SOAP, XML, JSON. Deep understanding of SOQL, SOSL, and relational database tools (e.g., MySQL, Oracle, AWS RDS). Proven expertise in Salesforce DevOps practices, including use of Git, Jenkins, Jira, Copado or Gearset for CI/CD. Experience with Omnistudio and Experience Cloud is a plus. Demonstrated ability to manage multiple priorities in a fast paced, dynamic environment. Strong analytical thinking, problem solving, and communication skills. At Quantcast, we craft offers that reflect your unique skills, expertise, and geographic location. On top of a competitive salary, this position includes eligibility for a performance bonus, equity, and a comprehensive benefits package. Depending on your location, this may include generous vacation, medical, dental, and vision coverage, and retirement plans. For more details, visit our Careers page and see how we support our team. Please see the Applicant Privacy Notice for details on our applicant privacy policy. Founded in 2006 and headquartered in San Francisco, we are a diverse, aligned community with offices across 10 countries worldwide. Join the team that unlocks potential. Quantcast is an Equal Opportunity Employer.
Senior Case Management Systems Developer Department: IT Employment Type: Permanent - Full Time Location: Derby, UK Description To support the firm's ambitious growth plans, we are looking for a skilled Senior Systems Developer to join our Systems Development team to lead the development and optimisation of our legal case management systems, workflows and integrations, primarily within OneAdvanced's Partner for Windows (P4W) environment. As a Senior Case Management Systems Developer, you will be a lead technical resource for the development, configuration and ongoing enhancement of the firm's case and practice management systems. You will work closely with stakeholders across legal teams, IT and Compliance to improve processes, implement automation, and support the evolution of our technology strategy. This role is ideal for someone with deep technical expertise in P4W and a solid understanding of legal workflows and practice management needs. This is a full-time permanent position which can be based at our Derby or Birmingham offices. Key Responsibilities Develop and enhance the workflows, screens and automation within Partner for Windows and - to a lesser extent - within DPS and Liberate (Classic & SE). Develop IT processes and workflows using Development toolkits. Develop integration and data transfers (including using SQL and SSIS) between client and internal systems. Identify development opportunities to improve IT processes and automation, developing reliable and innovative solutions. Gather, interpret, and translate business requirements into functional and technical specifications as appropriate. Create and maintain application documentation including process diagrams, technical specifications and knowledge bases as required. Work through the entire product lifecycle; from initial requirements gathering, workshops, design, and construction. Collaborate with fee earners, managers, department heads and support services to identify opportunities for system improvement and automation. Provide regular and effective progress updates to ensure the management of delivery risks and alignment with IT standard governance. Mentor junior developers and assist with the provision of technical leadership within the Systems Development Team. Assist and with user training and support. Troubleshoot problems. Create and maintain reporting solutions using MS SQL reporting services and other reporting tools. Support the wider IT operations by collaborating with the wider expertise across the IT function to optimise delivery. Skills, Knowledge and Expertise You will have: Proven experience developing in a Legal Case Management System such as Partner for Windows or similar (eg. LexisNexis Visualfiles, Actionstep, Proclaim, etc.) or Business Process Automation software (eg. SAP, Dynamics, Salesforce) Experience of using a scripting languages (eg Python, SQL) Excellent knowledge of SQL and database administration Experience of creating operational reports using reporting tools such as SSRS and PowerBI Experience of developing data integrations and data transfer packages Strong problem-solving skills and the ability to manage multiple projects simultaneously Excellent communication skills and a collaborative approach to stakeholder engagement Ideally, knowledge of .NET Web APIs (not essential) Ideally, knowledge of case and matter lifecycle management in a legal environment (not essential) Disclosure will be required in the event that a position is offered. Financial checks will be required in the event that a position is offered. Benefits Competitive salary Bonus potential Life insurance Car parking provided by the firm Great working environment at our Derby head offices Career development opportunities 25 days holiday plus bank holidays Options to buy & sell 1 week's holiday 1 week's holiday carry over Extra day off for your birthday Staff card discount scheme for local shops Social days and evenings on the firm Monthly food on the firm for all staff Staff discounts on legal services
Jan 01, 2026
Full time
Senior Case Management Systems Developer Department: IT Employment Type: Permanent - Full Time Location: Derby, UK Description To support the firm's ambitious growth plans, we are looking for a skilled Senior Systems Developer to join our Systems Development team to lead the development and optimisation of our legal case management systems, workflows and integrations, primarily within OneAdvanced's Partner for Windows (P4W) environment. As a Senior Case Management Systems Developer, you will be a lead technical resource for the development, configuration and ongoing enhancement of the firm's case and practice management systems. You will work closely with stakeholders across legal teams, IT and Compliance to improve processes, implement automation, and support the evolution of our technology strategy. This role is ideal for someone with deep technical expertise in P4W and a solid understanding of legal workflows and practice management needs. This is a full-time permanent position which can be based at our Derby or Birmingham offices. Key Responsibilities Develop and enhance the workflows, screens and automation within Partner for Windows and - to a lesser extent - within DPS and Liberate (Classic & SE). Develop IT processes and workflows using Development toolkits. Develop integration and data transfers (including using SQL and SSIS) between client and internal systems. Identify development opportunities to improve IT processes and automation, developing reliable and innovative solutions. Gather, interpret, and translate business requirements into functional and technical specifications as appropriate. Create and maintain application documentation including process diagrams, technical specifications and knowledge bases as required. Work through the entire product lifecycle; from initial requirements gathering, workshops, design, and construction. Collaborate with fee earners, managers, department heads and support services to identify opportunities for system improvement and automation. Provide regular and effective progress updates to ensure the management of delivery risks and alignment with IT standard governance. Mentor junior developers and assist with the provision of technical leadership within the Systems Development Team. Assist and with user training and support. Troubleshoot problems. Create and maintain reporting solutions using MS SQL reporting services and other reporting tools. Support the wider IT operations by collaborating with the wider expertise across the IT function to optimise delivery. Skills, Knowledge and Expertise You will have: Proven experience developing in a Legal Case Management System such as Partner for Windows or similar (eg. LexisNexis Visualfiles, Actionstep, Proclaim, etc.) or Business Process Automation software (eg. SAP, Dynamics, Salesforce) Experience of using a scripting languages (eg Python, SQL) Excellent knowledge of SQL and database administration Experience of creating operational reports using reporting tools such as SSRS and PowerBI Experience of developing data integrations and data transfer packages Strong problem-solving skills and the ability to manage multiple projects simultaneously Excellent communication skills and a collaborative approach to stakeholder engagement Ideally, knowledge of .NET Web APIs (not essential) Ideally, knowledge of case and matter lifecycle management in a legal environment (not essential) Disclosure will be required in the event that a position is offered. Financial checks will be required in the event that a position is offered. Benefits Competitive salary Bonus potential Life insurance Car parking provided by the firm Great working environment at our Derby head offices Career development opportunities 25 days holiday plus bank holidays Options to buy & sell 1 week's holiday 1 week's holiday carry over Extra day off for your birthday Staff card discount scheme for local shops Social days and evenings on the firm Monthly food on the firm for all staff Staff discounts on legal services
Job Details: Junior Courseware Developer Full details of the job. Vacancy Name Vacancy Name Junior Courseware Developer Employment Type Employment Type Permanent Location Location UK - Remote Summary Responsible for excellent delivery quality of training materials for all audience groups including customers, partners and employees, ensuring customer satisfaction. Managing all aspects of training administration including courseware uploads, updates, notifications and course assignments to end users. About Smart Communications Summary Responsible for excellent delivery quality of training materials for all audience groups including customers, partners and employees, ensuring customer satisfaction. Managing all aspects of training administration including courseware uploads, updates, notifications and course assignments to end users. About Smart Communications Smart Communications is the trusted choice for regulated enterprises looking to modernize complex processes and connect with customers in the moments that matter most. Its Conversation Cloud platform powers frictionless, compliant, digital-first experiences through omnichannel communications, intelligent data capture, and secure digital archival. More than 650 enterprises worldwide-including Zurich Insurance, Priority Health, The Pacific Financial Group, and The Bancorp-rely on Smart Communications to reduce compliance risk, boost operational efficiency, lower costs, and fast-track digital transformation that fuels business growth and elevates the customer experience. With more than 30 pre-built connectors, Smart Communications' cloud-native platform integrates effortlessly with the world's most trusted enterprise systems including Salesforce, Guidewire, DuckCreek, OneSpan, and Pega, enabling more than 60 billion mission-critical customer conversations globally, and driving faster time to value. The responsibilities of the role include: Develop eLearning training courses Develop Instructor Led Training courses Evaluate the effectiveness of the training and course outcomes Participate in designing and building new course materials for Smart Communications product releases and enhancements Participate in developing quality training documentation including handouts, manuals and exercises Work effectively with other senior business leaders in the execution of new business strategies as they relate to the delivery of Smart Communications training services Attain complete mastery over the Smart Communications Product implementation process and all related services What we're looking for: 0 - 2 years IT training experience both in eLearning & Instructor Led Training Class facilitation experience to understand on how to deliver training content 0 - 2 years experience of design, build and implementation of eLearning and Instructor Led Training programmes 0 - 2 years of experience to work with ILT/eLearning development training tools like Articulate, Captivate, Camtasia and LMS systems (i.e. Litmos) Experience in Voiceover recordings for eLearning modules Effective interpersonal skills and ability to interface with other parts of the business We look for the following SMART values in everyone we hire at Smart Communications: S peak Openly - We are positive, creative, helpful, kind and we have fun. We listen and provide constructive feedback. Through meaningful conversations we encourage each other to be the best that we can be. We're not complainers we're problem solvers. M ake a Difference - We focus on the things that matter and prioritize the things that have the greatest impact. We celebrate success and hold ourselves accountable for our choices. We don't sit on the sidelines. A gile & Flexible - We are focused on evolving, improving and growing. We think differently and challenge the status quo with open minds. We ask 'why?' so that we can help remove complexity. We don't allow hurdles to get in our way. R esults-Focused - We get stuff done by being efficient, working at pace and paying attention to detail. We focus on finding solutions and fixing things. We don't believe in being busy for the sake of being busy, we focus on productivity. T eamwork - We are stronger and better together. We collaborate, trust and support each other to deliver results for our company and our customers. We don't want anyone to feel disengaged, we're in this together! What's the deal? We will provide you with the tools, equipment and support to give you the best possible chance of success and over-achieving your goals. Salary will depend on your experience and will be highly competitive. In addition to a friendly and fun working environment, we provide a range of other benefits, including extensive health insurance, income protection, life assurance, subsidised gym membership, leisure travel insurance, pension contribution and 25 days' holiday allowance plus an additional day off for your birthday! Located in Covent Garden, our offices are comfortable, flexible, and are always stocked with free beverages and fresh fruit. This role has a hybrid setup with occasional work from the office required. So, if we interest you , please let us know by applying for this position and tell us all about yourself. Please note: we only consider applicants with current legal right to work in the countries in which our positions are based. All qualified applicants will receive consideration for employment regardless of Protected characteristic. To learn more about Smart Communications visit:
Jan 01, 2026
Full time
Job Details: Junior Courseware Developer Full details of the job. Vacancy Name Vacancy Name Junior Courseware Developer Employment Type Employment Type Permanent Location Location UK - Remote Summary Responsible for excellent delivery quality of training materials for all audience groups including customers, partners and employees, ensuring customer satisfaction. Managing all aspects of training administration including courseware uploads, updates, notifications and course assignments to end users. About Smart Communications Summary Responsible for excellent delivery quality of training materials for all audience groups including customers, partners and employees, ensuring customer satisfaction. Managing all aspects of training administration including courseware uploads, updates, notifications and course assignments to end users. About Smart Communications Smart Communications is the trusted choice for regulated enterprises looking to modernize complex processes and connect with customers in the moments that matter most. Its Conversation Cloud platform powers frictionless, compliant, digital-first experiences through omnichannel communications, intelligent data capture, and secure digital archival. More than 650 enterprises worldwide-including Zurich Insurance, Priority Health, The Pacific Financial Group, and The Bancorp-rely on Smart Communications to reduce compliance risk, boost operational efficiency, lower costs, and fast-track digital transformation that fuels business growth and elevates the customer experience. With more than 30 pre-built connectors, Smart Communications' cloud-native platform integrates effortlessly with the world's most trusted enterprise systems including Salesforce, Guidewire, DuckCreek, OneSpan, and Pega, enabling more than 60 billion mission-critical customer conversations globally, and driving faster time to value. The responsibilities of the role include: Develop eLearning training courses Develop Instructor Led Training courses Evaluate the effectiveness of the training and course outcomes Participate in designing and building new course materials for Smart Communications product releases and enhancements Participate in developing quality training documentation including handouts, manuals and exercises Work effectively with other senior business leaders in the execution of new business strategies as they relate to the delivery of Smart Communications training services Attain complete mastery over the Smart Communications Product implementation process and all related services What we're looking for: 0 - 2 years IT training experience both in eLearning & Instructor Led Training Class facilitation experience to understand on how to deliver training content 0 - 2 years experience of design, build and implementation of eLearning and Instructor Led Training programmes 0 - 2 years of experience to work with ILT/eLearning development training tools like Articulate, Captivate, Camtasia and LMS systems (i.e. Litmos) Experience in Voiceover recordings for eLearning modules Effective interpersonal skills and ability to interface with other parts of the business We look for the following SMART values in everyone we hire at Smart Communications: S peak Openly - We are positive, creative, helpful, kind and we have fun. We listen and provide constructive feedback. Through meaningful conversations we encourage each other to be the best that we can be. We're not complainers we're problem solvers. M ake a Difference - We focus on the things that matter and prioritize the things that have the greatest impact. We celebrate success and hold ourselves accountable for our choices. We don't sit on the sidelines. A gile & Flexible - We are focused on evolving, improving and growing. We think differently and challenge the status quo with open minds. We ask 'why?' so that we can help remove complexity. We don't allow hurdles to get in our way. R esults-Focused - We get stuff done by being efficient, working at pace and paying attention to detail. We focus on finding solutions and fixing things. We don't believe in being busy for the sake of being busy, we focus on productivity. T eamwork - We are stronger and better together. We collaborate, trust and support each other to deliver results for our company and our customers. We don't want anyone to feel disengaged, we're in this together! What's the deal? We will provide you with the tools, equipment and support to give you the best possible chance of success and over-achieving your goals. Salary will depend on your experience and will be highly competitive. In addition to a friendly and fun working environment, we provide a range of other benefits, including extensive health insurance, income protection, life assurance, subsidised gym membership, leisure travel insurance, pension contribution and 25 days' holiday allowance plus an additional day off for your birthday! Located in Covent Garden, our offices are comfortable, flexible, and are always stocked with free beverages and fresh fruit. This role has a hybrid setup with occasional work from the office required. So, if we interest you , please let us know by applying for this position and tell us all about yourself. Please note: we only consider applicants with current legal right to work in the countries in which our positions are based. All qualified applicants will receive consideration for employment regardless of Protected characteristic. To learn more about Smart Communications visit:
Developer page is loaded Salesforce Developerlocations: London Officetime type: Full timeposted on: Posted Todayjob requisition id: JR100394Darktrace is a global leader in AI for cybersecurity that keeps organizations ahead of the changing threat landscape every day. Founded in 2013, Darktrace provides the essential cybersecurity platform protecting nearly 10,000 organizations from unknown threats using its proprietary AI.The Darktrace Active AI Security Platform delivers a proactive approach to cyber resilience to secure the business across the entire digital estate - from network to cloud to email. Breakthrough innovations from our R&D teams have resulted in over 200 patent applications filed. Darktrace's platform and services are supported by over 2,400 employees around the world. To learn more, visit . Job D escription : As the Salesforce Developer, you will lead the end-to-end implementation of Salesforce from the ground up, ensuring the platform is strategically designed and configured to align with our business objectives. This includes gathering and translating stakeholder requirements into scalable solutions, overseeing data migration and system integration, and establishing best practices for user adoption and ongoing platform optimization. What will I be doing: This role demands a blend of technical expertise and strategic insight to build a strong partnership with Salesforce and deliver tailored solutions that meet evolving business needs. As the Salesforce Developer, you will lead the full implementation of Salesforce, ensuring a smooth rollout and seamless integration into daily operations. You'll be responsible for designing and delivering customized solutions that support business requirements, collaborating closely with project managers, stakeholders, and technical teams throughout development, testing, and deployment phases. You will be responsible but not limited to: Leading the end-to-end implementation of Salesforce across the business. Collaborating with cross-functional teams to ensure alignment and successful delivery. Identifying and resolving system bugs to maintain platform stability and performance. Defining development goals, timelines, and milestones for Salesforce projects. Ensuring the system architecture aligns with the agreed solution design. Monitoring platform performance to ensure it meets current and future business needs. Providing training and mentorship to junior developers, promoting best practices. Managing data migration and integration with existing systems. Staying up to date with Salesforce releases and recommending relevant enhancements. What experience do I need: To be successful in the role the candidate should have proven experience in leading successful Salesforce implementations and delivering scalable, business-aligned solutions. Other qualifications and experience include: The ideal candidate holds multiple Salesforce certifications including Platform Developer I, Platform App Builder, and Advanced Admin, Demonstrates strong proficiency in Salesforce development tools and frameworks, including Lightning and CPQ, A solid understanding of database scripting languages such as MySQL, Apex, and VisualForce, Intermediate knowledge of JavaScript, C#, and APEX coding standards. This role requires someone who can work independently while collaborating effectively across teams, with excellent problem-solving and communication skills to translate technical concepts for non-technical stakeholders. Benefits: 23 days' holiday + all public holidays, rising to 25 days after 2 years of service, Additional day off for your birthday, Private medical insurance which covers you, your cohabiting partner and children, Life insurance of 4 times your base salary, Salary sacrifice pension scheme, Enhanced family leave, Confidential Employee Assistance Program, Cycle to work scheme.
Jan 01, 2026
Full time
Developer page is loaded Salesforce Developerlocations: London Officetime type: Full timeposted on: Posted Todayjob requisition id: JR100394Darktrace is a global leader in AI for cybersecurity that keeps organizations ahead of the changing threat landscape every day. Founded in 2013, Darktrace provides the essential cybersecurity platform protecting nearly 10,000 organizations from unknown threats using its proprietary AI.The Darktrace Active AI Security Platform delivers a proactive approach to cyber resilience to secure the business across the entire digital estate - from network to cloud to email. Breakthrough innovations from our R&D teams have resulted in over 200 patent applications filed. Darktrace's platform and services are supported by over 2,400 employees around the world. To learn more, visit . Job D escription : As the Salesforce Developer, you will lead the end-to-end implementation of Salesforce from the ground up, ensuring the platform is strategically designed and configured to align with our business objectives. This includes gathering and translating stakeholder requirements into scalable solutions, overseeing data migration and system integration, and establishing best practices for user adoption and ongoing platform optimization. What will I be doing: This role demands a blend of technical expertise and strategic insight to build a strong partnership with Salesforce and deliver tailored solutions that meet evolving business needs. As the Salesforce Developer, you will lead the full implementation of Salesforce, ensuring a smooth rollout and seamless integration into daily operations. You'll be responsible for designing and delivering customized solutions that support business requirements, collaborating closely with project managers, stakeholders, and technical teams throughout development, testing, and deployment phases. You will be responsible but not limited to: Leading the end-to-end implementation of Salesforce across the business. Collaborating with cross-functional teams to ensure alignment and successful delivery. Identifying and resolving system bugs to maintain platform stability and performance. Defining development goals, timelines, and milestones for Salesforce projects. Ensuring the system architecture aligns with the agreed solution design. Monitoring platform performance to ensure it meets current and future business needs. Providing training and mentorship to junior developers, promoting best practices. Managing data migration and integration with existing systems. Staying up to date with Salesforce releases and recommending relevant enhancements. What experience do I need: To be successful in the role the candidate should have proven experience in leading successful Salesforce implementations and delivering scalable, business-aligned solutions. Other qualifications and experience include: The ideal candidate holds multiple Salesforce certifications including Platform Developer I, Platform App Builder, and Advanced Admin, Demonstrates strong proficiency in Salesforce development tools and frameworks, including Lightning and CPQ, A solid understanding of database scripting languages such as MySQL, Apex, and VisualForce, Intermediate knowledge of JavaScript, C#, and APEX coding standards. This role requires someone who can work independently while collaborating effectively across teams, with excellent problem-solving and communication skills to translate technical concepts for non-technical stakeholders. Benefits: 23 days' holiday + all public holidays, rising to 25 days after 2 years of service, Additional day off for your birthday, Private medical insurance which covers you, your cohabiting partner and children, Life insurance of 4 times your base salary, Salary sacrifice pension scheme, Enhanced family leave, Confidential Employee Assistance Program, Cycle to work scheme.
