ServiceNow Architect 6 Month Contract Reading (Hybrid) £(Apply online only)/day (Outside IR35) ServiceNow Architect needed for a 6 Month Contract in Reading (Hybrid). Start ideally in Dec 2025 / Jan 2026. A chance to work with a global IT Consultancy on a ServiceNow design + integration project for an external client. Hybrid Working - 2 days/week working remotely (WFH) + 3 days/week working from the office in Reading . Paying up to £525/day (Outside IR35). Key skills, experience + tasks will include: ServiceNow Architect responsible for leading the technical direction, architecture design, integration + platform governance for ServiceNow implementations. In-depth hands-on ServiceNow Architecture expertise including design, configuration + implementation. Deep ServiceNow modules + workflows experience including: ITSM, ITOM, Discovery, ITAM, CSM, HRSD, SecOps, GRC). Managing integrations between ServiceNow and other systems (via REST, SOAP APIs, IntegrationHub, MID Server, custom integrations), ensuring reliability, security, latency, error handling, monitoring. Defining + implementing technical governance, architecture operating models, and instance strategy. Knowledge of CMDB, data modelling, metadata, core data, data governance + security. Leading stakeholder workshops + discovery sessions to understand current-state processes, define future-state vision, scope requirements, constraints, risks, and opportunities. Defining roadmaps and solutions intent/blueprints, translating business goals into ServiceNow architecture, module usage, and platform configuration vs custom development. Establishing ServiceNow architecture governance, reviewing designs, code reviews, progress monitoring. Working with Enterprise Architects / Platform Owners to define ServiceNow architecture strategy + upgrade / migration plans. Ensuring ServiceNow solutions are scalable, maintainable, secure, and aligned with business strategy and best practices. ServiceNow Certifications preferred: ServiceNow Certified System Administrator (CSA), Certified Application Developer (CAD), Certified Master Architect, Certified Technical Architect, CIS.
Jan 09, 2026
Contractor
ServiceNow Architect 6 Month Contract Reading (Hybrid) £(Apply online only)/day (Outside IR35) ServiceNow Architect needed for a 6 Month Contract in Reading (Hybrid). Start ideally in Dec 2025 / Jan 2026. A chance to work with a global IT Consultancy on a ServiceNow design + integration project for an external client. Hybrid Working - 2 days/week working remotely (WFH) + 3 days/week working from the office in Reading . Paying up to £525/day (Outside IR35). Key skills, experience + tasks will include: ServiceNow Architect responsible for leading the technical direction, architecture design, integration + platform governance for ServiceNow implementations. In-depth hands-on ServiceNow Architecture expertise including design, configuration + implementation. Deep ServiceNow modules + workflows experience including: ITSM, ITOM, Discovery, ITAM, CSM, HRSD, SecOps, GRC). Managing integrations between ServiceNow and other systems (via REST, SOAP APIs, IntegrationHub, MID Server, custom integrations), ensuring reliability, security, latency, error handling, monitoring. Defining + implementing technical governance, architecture operating models, and instance strategy. Knowledge of CMDB, data modelling, metadata, core data, data governance + security. Leading stakeholder workshops + discovery sessions to understand current-state processes, define future-state vision, scope requirements, constraints, risks, and opportunities. Defining roadmaps and solutions intent/blueprints, translating business goals into ServiceNow architecture, module usage, and platform configuration vs custom development. Establishing ServiceNow architecture governance, reviewing designs, code reviews, progress monitoring. Working with Enterprise Architects / Platform Owners to define ServiceNow architecture strategy + upgrade / migration plans. Ensuring ServiceNow solutions are scalable, maintainable, secure, and aligned with business strategy and best practices. ServiceNow Certifications preferred: ServiceNow Certified System Administrator (CSA), Certified Application Developer (CAD), Certified Master Architect, Certified Technical Architect, CIS.
Security Operations Centre / SOC Team Lead 58,252 - 68,586 per annum 28.97% Employer pension contribution and more great benefits Relaxed hybrid and flexible working environment Location: Glasgow or Edinburgh About the Role Hays' Cyber practice have partnered exclusively with Registers of Scotland (RoS) on the search for a Technical Team Lead within their internal Security Operations Centre. This role will have you leading a team of analysts and working alongside security engineers to develop and automate threat detection and response playbooks, as well as security architects and the wider IT function. The ideal candidate will have the technical expertise to work on day-to-day operations within a busy SOC, but also will have led SOC teams from a line-management, pastoral leadership, and ITSM perspective, ranging from SIEM use case tuning, to employee appraisals, KPI's and reporting metrics. About the Organisation Registers of Scotland (RoS) manages 21 land, property and other legal registers which are a critical asset for the Scottish economy. They aim to provide the best public service for Scotland and are on a mission to make some of the oldest public land registers in the world into some of the most modern. Registers of Scotland (RoS) is also an award-winning organisation recognised for its technology and innovation and is a world-leading pioneer in land and property registration. Their full-stack teams design, architect, and build all our registration products in-house, and they work to create digital solutions for the people of Scotland. You will get an opportunity to nurture your creativity and develop with RoS through access to the latest data, software engineering and product delivery techniques. Key Responsibilities Provide day-to-day line management, coaching, and development of SOC analysts and engineers. Lead the configuration, tuning, and maintenance of core SOC capabilities including log aggregation, alerting, correlation, threat detection, and response tooling. Define, track, and report SOC performance metrics and KPIs, ensuring operational efficiency and alignment with organisation objectives. Manage and mentor SOC team members, setting clear performance objectives, monitoring KPIs, analysing metrics, and driving continuous improvement through coaching, training, and performance reviews. Collaborate with cyber engineers to develop and automate detection logic and incident response playbooks. Work with Technical Product Manager and Security Architect to ensure SOC capabilities align with enterprise security architecture and strategy. Ensure SOC processes are integrated with ITSM systems for effective incident, change, and problem management. Develop and maintain scenario-based runbooks and technical procedures for incident response. Engage with project teams to provide security assurance for new and existing services. Drive continuous improvement in SOC operations, tooling, and team capability. What We're Looking For Proven experience in a Security Operations Centre or operational security environment. Demonstrable experience managing or leading a technical team or function in an enterprise setting. Strong background in operating and maintaining SOC capabilities such as log management, alerting, threat detection, and incident response tooling. Experience in incident response, including leading technical investigations and developing response frameworks. Proficiency in integrating and operationalising cyber threat intelligence. Experience working with ITSM systems to manage and prioritise workloads. Experience reporting on SOC metrics including SLA/OLA performance, MTTD/MTTR, alert accuracy, and outcome-based security improvements. Excellent interpersonal and communication skills, with the ability to work effectively across technical and non-technical teams. Experience developing or implementing vulnerability management tools and processes. Familiarity with cloud security monitoring and hybrid infrastructure environments. Knowledge of relevant security frameworks such as NIST CRF, ISO 27001, NCSC CAF, and MITRE ATT&CK. Experience contributing to or leading SOC maturity assessments or improvement programmes. Package, Benefits and What's in it for you Up to 68,586 inclusive of market supplement Pay progression 28.97% pension (employer contribution) 38 days annual holiday, increasing to 42 days with length of service. Other benefits such as career development opportunities, qualifications, up to a year in parental leave and more Further information For further information relating to RoS, including: Additional details on pay & benefits The Civil Service Code Complaints process Use of AI in the application/recruitment process, Please view our additional information page online: ros . gov . uk/about/publications/governance-and-corporate/2024/recruitment-information Nationality and immigration status In general, only nationals from the following countries (and associations of countries) are eligible for employment in the Civil Service: the United Kingdom, the Republic of Ireland, and the Commonwealth. EU nationals (with settled or pre-settled status), certain EEA nationals, Swiss and Turkish nationals are also eligible for employment. Detailed provisions on determining eligibility on the grounds of nationality and, where relevant, immigration status can be reviewed here. gov . uk/government/publications/nationality-rules What you need to do now If you're interested in this role, click 'apply now' to send us your CV, or contact us for a confidential discussion. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jan 09, 2026
Full time
Security Operations Centre / SOC Team Lead 58,252 - 68,586 per annum 28.97% Employer pension contribution and more great benefits Relaxed hybrid and flexible working environment Location: Glasgow or Edinburgh About the Role Hays' Cyber practice have partnered exclusively with Registers of Scotland (RoS) on the search for a Technical Team Lead within their internal Security Operations Centre. This role will have you leading a team of analysts and working alongside security engineers to develop and automate threat detection and response playbooks, as well as security architects and the wider IT function. The ideal candidate will have the technical expertise to work on day-to-day operations within a busy SOC, but also will have led SOC teams from a line-management, pastoral leadership, and ITSM perspective, ranging from SIEM use case tuning, to employee appraisals, KPI's and reporting metrics. About the Organisation Registers of Scotland (RoS) manages 21 land, property and other legal registers which are a critical asset for the Scottish economy. They aim to provide the best public service for Scotland and are on a mission to make some of the oldest public land registers in the world into some of the most modern. Registers of Scotland (RoS) is also an award-winning organisation recognised for its technology and innovation and is a world-leading pioneer in land and property registration. Their full-stack teams design, architect, and build all our registration products in-house, and they work to create digital solutions for the people of Scotland. You will get an opportunity to nurture your creativity and develop with RoS through access to the latest data, software engineering and product delivery techniques. Key Responsibilities Provide day-to-day line management, coaching, and development of SOC analysts and engineers. Lead the configuration, tuning, and maintenance of core SOC capabilities including log aggregation, alerting, correlation, threat detection, and response tooling. Define, track, and report SOC performance metrics and KPIs, ensuring operational efficiency and alignment with organisation objectives. Manage and mentor SOC team members, setting clear performance objectives, monitoring KPIs, analysing metrics, and driving continuous improvement through coaching, training, and performance reviews. Collaborate with cyber engineers to develop and automate detection logic and incident response playbooks. Work with Technical Product Manager and Security Architect to ensure SOC capabilities align with enterprise security architecture and strategy. Ensure SOC processes are integrated with ITSM systems for effective incident, change, and problem management. Develop and maintain scenario-based runbooks and technical procedures for incident response. Engage with project teams to provide security assurance for new and existing services. Drive continuous improvement in SOC operations, tooling, and team capability. What We're Looking For Proven experience in a Security Operations Centre or operational security environment. Demonstrable experience managing or leading a technical team or function in an enterprise setting. Strong background in operating and maintaining SOC capabilities such as log management, alerting, threat detection, and incident response tooling. Experience in incident response, including leading technical investigations and developing response frameworks. Proficiency in integrating and operationalising cyber threat intelligence. Experience working with ITSM systems to manage and prioritise workloads. Experience reporting on SOC metrics including SLA/OLA performance, MTTD/MTTR, alert accuracy, and outcome-based security improvements. Excellent interpersonal and communication skills, with the ability to work effectively across technical and non-technical teams. Experience developing or implementing vulnerability management tools and processes. Familiarity with cloud security monitoring and hybrid infrastructure environments. Knowledge of relevant security frameworks such as NIST CRF, ISO 27001, NCSC CAF, and MITRE ATT&CK. Experience contributing to or leading SOC maturity assessments or improvement programmes. Package, Benefits and What's in it for you Up to 68,586 inclusive of market supplement Pay progression 28.97% pension (employer contribution) 38 days annual holiday, increasing to 42 days with length of service. Other benefits such as career development opportunities, qualifications, up to a year in parental leave and more Further information For further information relating to RoS, including: Additional details on pay & benefits The Civil Service Code Complaints process Use of AI in the application/recruitment process, Please view our additional information page online: ros . gov . uk/about/publications/governance-and-corporate/2024/recruitment-information Nationality and immigration status In general, only nationals from the following countries (and associations of countries) are eligible for employment in the Civil Service: the United Kingdom, the Republic of Ireland, and the Commonwealth. EU nationals (with settled or pre-settled status), certain EEA nationals, Swiss and Turkish nationals are also eligible for employment. Detailed provisions on determining eligibility on the grounds of nationality and, where relevant, immigration status can be reviewed here. gov . uk/government/publications/nationality-rules What you need to do now If you're interested in this role, click 'apply now' to send us your CV, or contact us for a confidential discussion. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Job Description: About the Role We're looking for a seasoned Senior SAP Basis / Solution Manager Administrator to lead the technical operations and lifecycle management of our SAP landscapes. You will be the go-to expert for platform stability, performance, security, and release management, with a special focus on SAP Solution Manager 7.2 (e.g., ChaRM, ITSM, Technical Monitoring, Focused Insights). This role is hands on and strategic-ideal for someone who thrives on complex problem solving, automation, and guiding best practices across enterprise environments. What You'll Do SAP Basis Administration Own end to end Basis operations across S/4HANA, ECC, BW/4HANA, PO/PI, GRC, Portal, and supporting components. Perform installations, upgrades, and migrations using SWPM, SUM (incl. DMO), SPAM/SAINT, Maintenance Planner, and Software Download Center. Manage Transport Management System (TMS), CTS+, transport routes, and import governance. Optimize performance (work processes, buffers, memory, I/O, HANA sizing/tiering); analyze traces and logs (ST02/ST03/ST05/SM21/DBACOCKPIT). Administer SAP HANA (multitenant DBs, backup/restore, replication, HA/DR), and coordinate with DB and infra teams. Implement and maintain SNC/SSO, SAPRouter, TLS, RFC destinations, background jobs, and interface connectivity. Support system role management and security hardening; support audits and EWA recommendations. Maintain system copies, client strategy, kernel patching, parameter management, and housekeeping. Keep the SAP landscape compliant with all SAP Security Notes and Hot News. Participate in on call rotation and major incident response; lead root cause analysis and preventative actions. Renew SAP SSL/SSO Certificates. SAP Solution Manager (7.2) Lead configuration and operation of SolMan_SETUP, LMDB, System Landscape, Solution Documentation, and Technical Monitoring. Administer ChaRM (workflows, retrofit, transport queues, approvals), ITSM and Focused Insights dashboards. Establish monitoring and alerting (CCMS, MAI, health checks); leverage EarlyWatch Alerts and proactive tuning. Enable testing and release management processes; integration with external ITSM tools. Platform Reliability & Automation Support the automation for provisioning, monitoring, patching, and backups (Ansible/Shell/PowerShell/Python). Contribute and support HA/DR design activities and architectures (cluster management, failover, DR drills). Collaborate across Infra/Security/Apps for capacity planning, change management, and compliance. Create and maintain runbooks, SOPs, architecture diagrams, and platform standards. What You'll Bring Extensive SAP Basis administration experience with demonstrable ownership of complex landscapes. Strong experience with SAP Solution Manager 7.2 (ChaRM, ITSM, Technical Monitoring, LMDB, SolMan_SETUP). Deep knowledge of S/4HANA and HANA DB operations (backup/restore, replication, performance). Hands on with SWPM/SUM/DMO, SPAM/SAINT, Maintenance Planner, TMS, CTS+ Expertise in security (SNC/SSO, SAPRouter, TLS, roles/authorizations) and audit readiness. Solid OS and infrastructure fundamentals (Linux, networking, storage, virtualization, clustering). Proven incident and problem management skills; ability to lead complex troubleshooting under pressure. Knowledge of SAP BTP, SAP Router, Web Dispatcher, Fiori Technical Administration. Script/automation experience (e.g., Bash, PowerShell, or Python). Excellent documentation and stakeholder communication skills. Preferred / Nice to Have Experience with cloud hosted SAP on Azure/AWS/GCP/Sovereign Cloud (IaaS, ExpressRoute/VPN, backups, monitoring). Exposure to CI/CD for transports, and DevOps practices. Familiarity with GRC, Solution Documentation, BPMon, and Focused Build. Integration with external ITSM/monitoring tools (ServiceNow, Jira, Dynatrace, Splunk, Prometheus/Grafana). Performance tuning experience or demonstrable success in optimization of SAP environments. Education & Certifications Bachelor's degree in Computer Science/Engineering or equivalent experience. SAP Certified Technology Specialist (Basis/HANA) and/or SAP Solution Manager 7.2 certifications are a plus. Why DXC Technology? At DXC, you'll join a team that values innovation, collaboration, and impact. We work with major global clients to solve complex challenges and build digital solutions that power transformation. You'll have the opportunity to grow your SAP expertise, share your ideas, and be part of a culture that celebrates continuous learning. Flexible Benefits Package, private medical insurance, dental, travel cover, and more. You'll also enjoy exclusive discounts on restaurants and everyday purchases. At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive. Recruitment fraud is a scheme that offers fictitious opportunities. DXC never asks for money or payments from applicants. For more information on employment scams, visit our safety page.
Jan 09, 2026
Full time
Job Description: About the Role We're looking for a seasoned Senior SAP Basis / Solution Manager Administrator to lead the technical operations and lifecycle management of our SAP landscapes. You will be the go-to expert for platform stability, performance, security, and release management, with a special focus on SAP Solution Manager 7.2 (e.g., ChaRM, ITSM, Technical Monitoring, Focused Insights). This role is hands on and strategic-ideal for someone who thrives on complex problem solving, automation, and guiding best practices across enterprise environments. What You'll Do SAP Basis Administration Own end to end Basis operations across S/4HANA, ECC, BW/4HANA, PO/PI, GRC, Portal, and supporting components. Perform installations, upgrades, and migrations using SWPM, SUM (incl. DMO), SPAM/SAINT, Maintenance Planner, and Software Download Center. Manage Transport Management System (TMS), CTS+, transport routes, and import governance. Optimize performance (work processes, buffers, memory, I/O, HANA sizing/tiering); analyze traces and logs (ST02/ST03/ST05/SM21/DBACOCKPIT). Administer SAP HANA (multitenant DBs, backup/restore, replication, HA/DR), and coordinate with DB and infra teams. Implement and maintain SNC/SSO, SAPRouter, TLS, RFC destinations, background jobs, and interface connectivity. Support system role management and security hardening; support audits and EWA recommendations. Maintain system copies, client strategy, kernel patching, parameter management, and housekeeping. Keep the SAP landscape compliant with all SAP Security Notes and Hot News. Participate in on call rotation and major incident response; lead root cause analysis and preventative actions. Renew SAP SSL/SSO Certificates. SAP Solution Manager (7.2) Lead configuration and operation of SolMan_SETUP, LMDB, System Landscape, Solution Documentation, and Technical Monitoring. Administer ChaRM (workflows, retrofit, transport queues, approvals), ITSM and Focused Insights dashboards. Establish monitoring and alerting (CCMS, MAI, health checks); leverage EarlyWatch Alerts and proactive tuning. Enable testing and release management processes; integration with external ITSM tools. Platform Reliability & Automation Support the automation for provisioning, monitoring, patching, and backups (Ansible/Shell/PowerShell/Python). Contribute and support HA/DR design activities and architectures (cluster management, failover, DR drills). Collaborate across Infra/Security/Apps for capacity planning, change management, and compliance. Create and maintain runbooks, SOPs, architecture diagrams, and platform standards. What You'll Bring Extensive SAP Basis administration experience with demonstrable ownership of complex landscapes. Strong experience with SAP Solution Manager 7.2 (ChaRM, ITSM, Technical Monitoring, LMDB, SolMan_SETUP). Deep knowledge of S/4HANA and HANA DB operations (backup/restore, replication, performance). Hands on with SWPM/SUM/DMO, SPAM/SAINT, Maintenance Planner, TMS, CTS+ Expertise in security (SNC/SSO, SAPRouter, TLS, roles/authorizations) and audit readiness. Solid OS and infrastructure fundamentals (Linux, networking, storage, virtualization, clustering). Proven incident and problem management skills; ability to lead complex troubleshooting under pressure. Knowledge of SAP BTP, SAP Router, Web Dispatcher, Fiori Technical Administration. Script/automation experience (e.g., Bash, PowerShell, or Python). Excellent documentation and stakeholder communication skills. Preferred / Nice to Have Experience with cloud hosted SAP on Azure/AWS/GCP/Sovereign Cloud (IaaS, ExpressRoute/VPN, backups, monitoring). Exposure to CI/CD for transports, and DevOps practices. Familiarity with GRC, Solution Documentation, BPMon, and Focused Build. Integration with external ITSM/monitoring tools (ServiceNow, Jira, Dynatrace, Splunk, Prometheus/Grafana). Performance tuning experience or demonstrable success in optimization of SAP environments. Education & Certifications Bachelor's degree in Computer Science/Engineering or equivalent experience. SAP Certified Technology Specialist (Basis/HANA) and/or SAP Solution Manager 7.2 certifications are a plus. Why DXC Technology? At DXC, you'll join a team that values innovation, collaboration, and impact. We work with major global clients to solve complex challenges and build digital solutions that power transformation. You'll have the opportunity to grow your SAP expertise, share your ideas, and be part of a culture that celebrates continuous learning. Flexible Benefits Package, private medical insurance, dental, travel cover, and more. You'll also enjoy exclusive discounts on restaurants and everyday purchases. At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive. Recruitment fraud is a scheme that offers fictitious opportunities. DXC never asks for money or payments from applicants. For more information on employment scams, visit our safety page.
Global Technology Solutions Ltd
Watford, Hertfordshire
Technical Solution Architect Integration ITSM Services Salary: £80,000 - £100,000 per annum (Permanent) Location: Hybrid 2 days per week onsite in Watford Office About the Role We are seeking a skilled Solution Architect to join our Expert Services team. In this role, youll design and deliver scalable, resilient integration solutions provided as part of a fully managed service model click apply for full job details
Jan 09, 2026
Full time
Technical Solution Architect Integration ITSM Services Salary: £80,000 - £100,000 per annum (Permanent) Location: Hybrid 2 days per week onsite in Watford Office About the Role We are seeking a skilled Solution Architect to join our Expert Services team. In this role, youll design and deliver scalable, resilient integration solutions provided as part of a fully managed service model click apply for full job details
Role/Job Title:ServiceNow Technical Architect Work Location:London, UK ( 2 to 3 days) Any Other Working Conditions Travel/On-call/Shifts UK working hours, on call for high priority incidents The Role ServiceNow Technical Architect Required Technical Skill Set ServiceNow, ITSM Modules, SNVA, and other ServiceNow modules Desired Experience Range:8+ Your Responsibilities Understand solution for the implementat click apply for full job details
Jan 09, 2026
Contractor
Role/Job Title:ServiceNow Technical Architect Work Location:London, UK ( 2 to 3 days) Any Other Working Conditions Travel/On-call/Shifts UK working hours, on call for high priority incidents The Role ServiceNow Technical Architect Required Technical Skill Set ServiceNow, ITSM Modules, SNVA, and other ServiceNow modules Desired Experience Range:8+ Your Responsibilities Understand solution for the implementat click apply for full job details
Job Details Job Title:ServiceNow Technical Architect Work Mode:Hybrid Location (if hybrid/office-based):Guildford / London (2 to 3 days) Role Description Need a ServiceNow CSM (Customer Service Management) or ITSM Architect with strong integration experience who will design, implement, and maintain ServiceNow CSM/ITSM solutions to meet business needs click apply for full job details
Jan 09, 2026
Contractor
Job Details Job Title:ServiceNow Technical Architect Work Mode:Hybrid Location (if hybrid/office-based):Guildford / London (2 to 3 days) Role Description Need a ServiceNow CSM (Customer Service Management) or ITSM Architect with strong integration experience who will design, implement, and maintain ServiceNow CSM/ITSM solutions to meet business needs click apply for full job details
ServiceNow Technical Architect Location: Gulidford/London (Hybrid) Day Rate: Market rate (Inside IR35) Contract Duration: 6 months Start Date: Immediate Role Overview We are seeking a ServiceNow Technical Architect specialising in Customer Service Management (CSM) or ITSM with strong integration experience click apply for full job details
Jan 08, 2026
Contractor
ServiceNow Technical Architect Location: Gulidford/London (Hybrid) Day Rate: Market rate (Inside IR35) Contract Duration: 6 months Start Date: Immediate Role Overview We are seeking a ServiceNow Technical Architect specialising in Customer Service Management (CSM) or ITSM with strong integration experience click apply for full job details
Service Architect Location: Hybrid, 40% onsite - 60% home BARROW IN FURNESS Duration: 26/06/2026 Rate 625 MUST HOLD ACTIVE SC MUST BE PAYE THROUGH UMBRELLA Role Description: The Service Architect is responsible for designing and defining end-to-end IT service solutions that meet business requirements and align with organizational standards. This role ensures that services are scalable, secure, and deliverable within agreed SLAs, while integrating seamlessly with existing processes and technologies. Key Responsibilities Service Design: Develop service architectures that cover infrastructure, applications, and operational processes. Requirements Analysis: Work with stakeholders to capture functional and non-functional requirements for new or modified services. Integration: Ensure new services integrate effectively with existing ITSM processes (e.g., Incident, Problem, Change, and Configuration Management). Documentation: Produce service design packages, including service models, operational procedures, and support documentation. Governance: Define service standards and ensure compliance with organizational and regulatory requirements. Transition Support: Collaborate with project teams to ensure smooth transition from design to live operation. Continuous Improvement: Identify opportunities to enhance service performance and cost efficiency. Required Skills & Experience Proven experience in service architecture or IT service design roles. Strong understanding of ITIL framework and service management principles. Knowledge of enterprise infrastructure and application landscapes. Ability to create detailed service models and operational documentation. Excellent stakeholder engagement and communication skills. Security Clearance Must hold or be eligible to obtain SC clearance Ability to work with sensitive and classified information in compliance with government and organizational security policies. Preferred Qualifications ITIL certification (Foundation or higher). Experience in large-scale enterprise or government environments. Familiarity with service modeling tools and frameworks. Must hold or be eligible to obtain SC clearance
Jan 07, 2026
Contractor
Service Architect Location: Hybrid, 40% onsite - 60% home BARROW IN FURNESS Duration: 26/06/2026 Rate 625 MUST HOLD ACTIVE SC MUST BE PAYE THROUGH UMBRELLA Role Description: The Service Architect is responsible for designing and defining end-to-end IT service solutions that meet business requirements and align with organizational standards. This role ensures that services are scalable, secure, and deliverable within agreed SLAs, while integrating seamlessly with existing processes and technologies. Key Responsibilities Service Design: Develop service architectures that cover infrastructure, applications, and operational processes. Requirements Analysis: Work with stakeholders to capture functional and non-functional requirements for new or modified services. Integration: Ensure new services integrate effectively with existing ITSM processes (e.g., Incident, Problem, Change, and Configuration Management). Documentation: Produce service design packages, including service models, operational procedures, and support documentation. Governance: Define service standards and ensure compliance with organizational and regulatory requirements. Transition Support: Collaborate with project teams to ensure smooth transition from design to live operation. Continuous Improvement: Identify opportunities to enhance service performance and cost efficiency. Required Skills & Experience Proven experience in service architecture or IT service design roles. Strong understanding of ITIL framework and service management principles. Knowledge of enterprise infrastructure and application landscapes. Ability to create detailed service models and operational documentation. Excellent stakeholder engagement and communication skills. Security Clearance Must hold or be eligible to obtain SC clearance Ability to work with sensitive and classified information in compliance with government and organizational security policies. Preferred Qualifications ITIL certification (Foundation or higher). Experience in large-scale enterprise or government environments. Familiarity with service modeling tools and frameworks. Must hold or be eligible to obtain SC clearance
UK - ServiceNow Consultant - Hybrid I'm supporting a leading consultancy that is expanding its ServiceNow capability in the UK. We're seeking ServiceNow specialists across multiple levels, from experienced consultants through to senior architects, to join a high-performing and growing practice. Role Overview Contribute to or lead full lifecycle ServiceNow implementations across modules such as ITSM, ITOM, HRSD, SecOps, and CSM Work directly with business and technical stakeholders to shape high-quality solutions Support the development of best-practice frameworks and platform standards Mentor junior colleagues (for senior-level applicants) Occasional travel to client sites across the UK, with full flexibility Requirements Hands-on experience with the ServiceNow platform in consulting or delivery roles Strong understanding of platform configuration, integrations, and delivery methodologies Excellent communication and stakeholder engagement skills Relevant ServiceNow certifications (CSA, CIS, CTA, etc.) are a strong plus What's Offered Clear career progression pathways within a growing ServiceNow practice Flexible working arrangements Opportunity to deliver impactful, enterprise-scale digital transformation projects If you're exploring your next move within the UK's ServiceNow market, I'd be happy to arrange a confidential discussion.
Jan 07, 2026
Full time
UK - ServiceNow Consultant - Hybrid I'm supporting a leading consultancy that is expanding its ServiceNow capability in the UK. We're seeking ServiceNow specialists across multiple levels, from experienced consultants through to senior architects, to join a high-performing and growing practice. Role Overview Contribute to or lead full lifecycle ServiceNow implementations across modules such as ITSM, ITOM, HRSD, SecOps, and CSM Work directly with business and technical stakeholders to shape high-quality solutions Support the development of best-practice frameworks and platform standards Mentor junior colleagues (for senior-level applicants) Occasional travel to client sites across the UK, with full flexibility Requirements Hands-on experience with the ServiceNow platform in consulting or delivery roles Strong understanding of platform configuration, integrations, and delivery methodologies Excellent communication and stakeholder engagement skills Relevant ServiceNow certifications (CSA, CIS, CTA, etc.) are a strong plus What's Offered Clear career progression pathways within a growing ServiceNow practice Flexible working arrangements Opportunity to deliver impactful, enterprise-scale digital transformation projects If you're exploring your next move within the UK's ServiceNow market, I'd be happy to arrange a confidential discussion.
Job Title: ServiceNow Platform Owner Location: London (Hybrid) Employment Type: Permanent Overview: We are working with a growing consultancy that delivers services to multiple companies across its wider group. They are seeking an experienced ServiceNow Platform Owner to take full ownership of the ServiceNow platform, defining and delivering the platform strategy while ensuring it supports business growth across the organisation. This is a senior role with responsibility for strategy, governance, financial management (P&L), vendor management, and the establishment of a ServiceNow Centre of Excellence (CoE) . Key Responsibilities: Own and define the end-to-end ServiceNow platform strategy and roadmap Act as the senior accountable owner for the ServiceNow platform across multiple business units Establish and lead a ServiceNow Centre of Excellence (CoE), including standards, best practices, and governance Own the ServiceNow P&L, including budgeting, forecasting, cost optimisation, and value realisation Manage and govern third-party vendors and implementation partners Oversee ServiceNow implementations, upgrades, and ongoing platform evolution Define platform operating model, intake processes, prioritisation, and demand management Ensure platform stability, scalability, security, and compliance Engage senior stakeholders across the business to align ServiceNow capabilities with strategic objectives Measure and report on platform performance, adoption, and ROI Key Skills & Experience: Proven experience in a ServiceNow Platform Owner, Product Owner, or Platform Lead role Strong understanding of ServiceNow architecture, licensing, and commercial models Experience owning budgets and P&L within a platform or product function Demonstrated experience building and running a ServiceNow Centre of Excellence Strong vendor and partner management experience Experience delivering ServiceNow in a multi-entity or consultancy environment Excellent stakeholder management skills, including engagement at executive level Desirable: ServiceNow certifications (CSA, CIS, or higher-level certifications) Experience across multiple ServiceNow modules (ITSM, ITOM, HRSD, CSM, etc.) Background in consulting or managed services environments ITIL or similar service management qualifications Why Join: Opportunity to shape and own a strategic ServiceNow platform High-visibility role with commercial accountability Influence platform direction across multiple businesses Work within a consultancy-style environment with strong growth ambitions
Jan 06, 2026
Full time
Job Title: ServiceNow Platform Owner Location: London (Hybrid) Employment Type: Permanent Overview: We are working with a growing consultancy that delivers services to multiple companies across its wider group. They are seeking an experienced ServiceNow Platform Owner to take full ownership of the ServiceNow platform, defining and delivering the platform strategy while ensuring it supports business growth across the organisation. This is a senior role with responsibility for strategy, governance, financial management (P&L), vendor management, and the establishment of a ServiceNow Centre of Excellence (CoE) . Key Responsibilities: Own and define the end-to-end ServiceNow platform strategy and roadmap Act as the senior accountable owner for the ServiceNow platform across multiple business units Establish and lead a ServiceNow Centre of Excellence (CoE), including standards, best practices, and governance Own the ServiceNow P&L, including budgeting, forecasting, cost optimisation, and value realisation Manage and govern third-party vendors and implementation partners Oversee ServiceNow implementations, upgrades, and ongoing platform evolution Define platform operating model, intake processes, prioritisation, and demand management Ensure platform stability, scalability, security, and compliance Engage senior stakeholders across the business to align ServiceNow capabilities with strategic objectives Measure and report on platform performance, adoption, and ROI Key Skills & Experience: Proven experience in a ServiceNow Platform Owner, Product Owner, or Platform Lead role Strong understanding of ServiceNow architecture, licensing, and commercial models Experience owning budgets and P&L within a platform or product function Demonstrated experience building and running a ServiceNow Centre of Excellence Strong vendor and partner management experience Experience delivering ServiceNow in a multi-entity or consultancy environment Excellent stakeholder management skills, including engagement at executive level Desirable: ServiceNow certifications (CSA, CIS, or higher-level certifications) Experience across multiple ServiceNow modules (ITSM, ITOM, HRSD, CSM, etc.) Background in consulting or managed services environments ITIL or similar service management qualifications Why Join: Opportunity to shape and own a strategic ServiceNow platform High-visibility role with commercial accountability Influence platform direction across multiple businesses Work within a consultancy-style environment with strong growth ambitions
Job Title: ServiceNow Technical Consultant Location: London (Hybrid/Remote options depending on client needs) Contract Length: 6-12 Months Overview: We are seeking an experienced ServiceNow Technical Consultant to support the delivery of ServiceNow implementations and enhancements across one or more client engagements. This role will suit a hands-on consultant who can work across the full delivery lifecycle, from design through to build and deployment. Key Responsibilities: Design and deliver technical ServiceNow solutions aligned to client requirements Configure and customise the ServiceNow platform, including workflows, business rules, client scripts, UI policies, and integrations Provide technical leadership and guidance during implementations and upgrades Translate functional requirements into robust technical designs Build and support integrations using REST/SOAP APIs and middleware where required Ensure solutions adhere to ServiceNow best practices and platform standards Support testing, UAT, deployment, and post-go-live activities Troubleshoot and resolve complex technical issues Produce technical documentation and contribute to knowledge sharing Key Skills & Experience: Strong hands-on experience as a ServiceNow Technical Consultant or Senior Developer In-depth knowledge of ServiceNow architecture and scripting (JavaScript) Experience across one or more ServiceNow modules (e.g. ITSM, ITOM, HRSD, CSM) Proven experience delivering ServiceNow implementations in client-facing environments Experience with integrations, data migration, and platform configuration Comfortable working autonomously in a contract role Desirable: ServiceNow certifications (CSA, CAD, CIS) Consulting or systems integrator background Experience working in Agile delivery environments Previous contract experience Start Date: ASAP (or flexible for the right candidate)
Jan 04, 2026
Contractor
Job Title: ServiceNow Technical Consultant Location: London (Hybrid/Remote options depending on client needs) Contract Length: 6-12 Months Overview: We are seeking an experienced ServiceNow Technical Consultant to support the delivery of ServiceNow implementations and enhancements across one or more client engagements. This role will suit a hands-on consultant who can work across the full delivery lifecycle, from design through to build and deployment. Key Responsibilities: Design and deliver technical ServiceNow solutions aligned to client requirements Configure and customise the ServiceNow platform, including workflows, business rules, client scripts, UI policies, and integrations Provide technical leadership and guidance during implementations and upgrades Translate functional requirements into robust technical designs Build and support integrations using REST/SOAP APIs and middleware where required Ensure solutions adhere to ServiceNow best practices and platform standards Support testing, UAT, deployment, and post-go-live activities Troubleshoot and resolve complex technical issues Produce technical documentation and contribute to knowledge sharing Key Skills & Experience: Strong hands-on experience as a ServiceNow Technical Consultant or Senior Developer In-depth knowledge of ServiceNow architecture and scripting (JavaScript) Experience across one or more ServiceNow modules (e.g. ITSM, ITOM, HRSD, CSM) Proven experience delivering ServiceNow implementations in client-facing environments Experience with integrations, data migration, and platform configuration Comfortable working autonomously in a contract role Desirable: ServiceNow certifications (CSA, CAD, CIS) Consulting or systems integrator background Experience working in Agile delivery environments Previous contract experience Start Date: ASAP (or flexible for the right candidate)
Digital Workspace Technical Product Manager Location: Guernsey, Haywards Heath, Home Office (Remote) or Manchester Salary: £73,652 - £92,065, depending on experience Department: Technology and Data We're 1st Central, a market-leading insurance company utilising smart data and technology at pace. Rapid growth has been based on giving our 1.4 million customers exactly what they want: great value insurance with an excellent service. And that's the same for our colleagues too; we won Insurance Employer of the Year at the British Insurance Awards 2024 and our Glassdoor score is pretty mega too! We're on the hunt for a Digital WorkSpace Technical Product Manager who'll be the technical authority for all digital workspace products and services, with responsibility for supporting the desired architecture, integration, configuration, and lifecycle management across platforms like Microsoft 365, Azure, Intune, and Gen-AI tooling. You'll lead the technical delivery and automation of services across the Digital Employee Experience ecosystem, covering end-user computing, device management, hardware/software provisioning, service desk operations, and collaboration platforms like Microsoft 365 and Azure, ensuring performance, security, and user-centric design through direct hands-on engagement. You'll operate at the intersection of the business, focusing on technical optimisation, automation, and user-level telemetry to support continual Digital Employee Experience product improvement and adoption. We value flexible working arrangements, so you can choose to work remotely or maybe you live within a commutable distance from one of our offices in Salford Quays, Manchester, Haywards Heath, West Sussex, or Guernsey, and want to work in the office occasionally. Core skills were looking for to succeed in the role: Demonstrable understanding of financial management, planning and operational oversight Open, collaborative and enabling mindset, able to focus on empowering colleagues to fully exploit workspace technologies. Good communication skills, both verbal and written. Good time management and organisation skills. Passion for delivering an excellent coaching experience. Works effectively across business functions, IT teams, and vendors. Ability to drive service improvements through process optimization and automation. Ability to align digital workspace initiatives with long-term business and technology strategies. Ability to identify and explain how the business can exploit technology and data solutions to improve the colleague experience, colleague engagement and organisational efficiency. Ability to drive service improvements through process optimisation and automation What's involved: You'll own the technical delivery and configuration of end-user platforms (Intune, AVD, M365, Autopilot, SCCM, etc.). You'll lead the engineering lifecycle for all digital workspace platforms-build, release, test, and support-adopting CI/CD and infrastructure-as-code principles. You'll own and drive the joiners, movers, and leavers (JML) process, embedding automation to reduce manual effort while ensuring assurance, efficiency, and continuous process maturity.Implement automated workflows for device provisioning, patch management, and endpoint hardening using PowerShell, Graph API, and automation platforms. You'll develop and maintain APIs and integrations across workspace systems (e.g., ServiceNow, JAMF, DEX tools). You'll drive the adoption of AI-based automation and telemetry ingestion for continuous service improvement. You'll embed Gen-AI technologies (e.g., Microsoft Copilot, OpenAI APIs) into workspace tools and processes to enhance digital workflows and employee interactions. You'll use AI/ML techniques to build predictive maintenance models for device and application health. You'll support the definition of architecture for AI-enhanced service desk automation, including copilots, bots, and intelligent knowledge management. You'll implement and fine-tune Digital Experience Monitoring (DEM) tools to measure system health, device usage, and performance. You'll analyse telemetry to deliver proactive and contextual UX enhancements at both system and user levels. You'll build dashboards and analytics pipelines to track performance, adoption, and satisfaction KPIs using platforms like Power BI and Azure Monitor. You'll own the roadmap, release pipeline, and technical backlog for digital workspace platforms. You'll collaborate with security teams to ensure compliance and governance (data residency, encryption, Zero Trust principles). You'll manage versioning, lifecycle, and upgrades for M365, collaboration platforms, and mobile device management systems. You'll design, implement, and manage end-user computing (EUC) environments using Microsoft Intune, Autopilot, and Configuration Manager (SCCM), ensuring secure device provisioning, policy enforcement, and compliance at scale. You'll optimise device performance and user experience by deploying Microsoft Endpoint Analytics, configuring proactive remediation scripts, and maintaining standardized security baselines via Intune Security Policies and Group Policy Objects (GPO). You'll enforce regulatory and organisational compliance by integrating Microsoft Defender for Endpoint, BitLocker encryption, Conditional Access policies, and Azure AD compliance configurations across all managed devices. You'll automate the full device lifecycle using Windows Autopilot, Azure Logic Apps, Power Automate, and PowerShell scripting - covering zero-touch onboarding, application deployment, patch management, and deprovisioning. You'll continuously monitor and enhance EUC infrastructure using Microsoft Endpoint Manager, Desktop Analytics, and Azure Monitor to identify performance bottlenecks, track adoption metrics, and drive platform improvements aligned to business goals. You'll work closely with architects, infrastructure leads, and application owners to design scalable, secure workspace solutions. You'll act as a technical advisor in projects involving infrastructure change, network upgrades, or security policy shifts that impact workspace delivery. You'll support vendor evaluation, PoCs, and onboarding from a deep technical perspective, including hands-on testing and security assessments. You'll ensure all incidents, request, programs, audit actions, vulnerabilities, are resolved within SLA. You'll support the 365/24/7 on-call to manage incidents, security alerts, and escalations as required. You'll oversee day-to-day team delivery and ensure both BAU and strategic changes are delivered effectively on time, and within budget. You'll manage teams, perform 121s, mentoring and development You'll lead and drive forward the Digital Workpsace teams transformation of digital capabilities You'll ensure core processes, audit, attestations, control testing, and joiner-mover-leaver workflows-are continually improved and matured using automation and AI. You'll comply with the requirements, and act in accordance with, the Group Code of Conduct and Fitness and Propriety policies at all times You'll ensure compliance with Company Policies, Values and guidelines and other relevant standards/ regulations at all times You'll act as deputy to the Tech Senior Leadership Team as required Experience & Knowledge: Significant demonstratable hands-on engineering experience across M365, Azure AD, Endpoint Manager (Intune), SCCM, Autopilot, and Windows Virtual Desktop. Proven expertise in scripting and automation tools (PowerShell, Python, Graph API). Demonstrated ability to implement and maintain AI-based support systems and experience platforms. Advanced knowledge of ITSM, Agile, and integration pipelines. Strong experience managing and remediating digital experience via DEM tools. Track record in delivering solutions with backlog management tools (Azure DevOps/Jira) in Agile and DevOps environments. Demonstrable experience of working with IT frameworks and processes such as Agile (Scaled Preferred) and ITIL including key processes such as major incident management, service management and change. Automation & AI Integration Expertise Data-Driven Decision-Making using telemetry Security & Compliance by Design Technical Communication & Documentation Qualifications Maintain certifications and expertise in Azure technologies (Desirable), including but not limited to: MS-102 - Microsoft 365 Administrator Expert SC-300 - Identity & Access Administrator AI-102 - Designing & Implementing AI Solutions in Azure ITIL v4 Foundation Certified in DEX platforms Skills Demonstrable understanding of financial management, planning and operational oversight Open, collaborative and enabling mindset, able to focus on empowering colleagues to fully exploit workspace technologies. Good communication skills, both verbal and written. Good time management and organisation skills. Passion for delivering an excellent coaching experience. Works effectively across business functions, IT teams, and vendors. Ability to drive service improvements through process optimization and automation. Ability to align digital workspace initiatives with long-term business and technology strategies. . click apply for full job details
Jan 01, 2026
Full time
Digital Workspace Technical Product Manager Location: Guernsey, Haywards Heath, Home Office (Remote) or Manchester Salary: £73,652 - £92,065, depending on experience Department: Technology and Data We're 1st Central, a market-leading insurance company utilising smart data and technology at pace. Rapid growth has been based on giving our 1.4 million customers exactly what they want: great value insurance with an excellent service. And that's the same for our colleagues too; we won Insurance Employer of the Year at the British Insurance Awards 2024 and our Glassdoor score is pretty mega too! We're on the hunt for a Digital WorkSpace Technical Product Manager who'll be the technical authority for all digital workspace products and services, with responsibility for supporting the desired architecture, integration, configuration, and lifecycle management across platforms like Microsoft 365, Azure, Intune, and Gen-AI tooling. You'll lead the technical delivery and automation of services across the Digital Employee Experience ecosystem, covering end-user computing, device management, hardware/software provisioning, service desk operations, and collaboration platforms like Microsoft 365 and Azure, ensuring performance, security, and user-centric design through direct hands-on engagement. You'll operate at the intersection of the business, focusing on technical optimisation, automation, and user-level telemetry to support continual Digital Employee Experience product improvement and adoption. We value flexible working arrangements, so you can choose to work remotely or maybe you live within a commutable distance from one of our offices in Salford Quays, Manchester, Haywards Heath, West Sussex, or Guernsey, and want to work in the office occasionally. Core skills were looking for to succeed in the role: Demonstrable understanding of financial management, planning and operational oversight Open, collaborative and enabling mindset, able to focus on empowering colleagues to fully exploit workspace technologies. Good communication skills, both verbal and written. Good time management and organisation skills. Passion for delivering an excellent coaching experience. Works effectively across business functions, IT teams, and vendors. Ability to drive service improvements through process optimization and automation. Ability to align digital workspace initiatives with long-term business and technology strategies. Ability to identify and explain how the business can exploit technology and data solutions to improve the colleague experience, colleague engagement and organisational efficiency. Ability to drive service improvements through process optimisation and automation What's involved: You'll own the technical delivery and configuration of end-user platforms (Intune, AVD, M365, Autopilot, SCCM, etc.). You'll lead the engineering lifecycle for all digital workspace platforms-build, release, test, and support-adopting CI/CD and infrastructure-as-code principles. You'll own and drive the joiners, movers, and leavers (JML) process, embedding automation to reduce manual effort while ensuring assurance, efficiency, and continuous process maturity.Implement automated workflows for device provisioning, patch management, and endpoint hardening using PowerShell, Graph API, and automation platforms. You'll develop and maintain APIs and integrations across workspace systems (e.g., ServiceNow, JAMF, DEX tools). You'll drive the adoption of AI-based automation and telemetry ingestion for continuous service improvement. You'll embed Gen-AI technologies (e.g., Microsoft Copilot, OpenAI APIs) into workspace tools and processes to enhance digital workflows and employee interactions. You'll use AI/ML techniques to build predictive maintenance models for device and application health. You'll support the definition of architecture for AI-enhanced service desk automation, including copilots, bots, and intelligent knowledge management. You'll implement and fine-tune Digital Experience Monitoring (DEM) tools to measure system health, device usage, and performance. You'll analyse telemetry to deliver proactive and contextual UX enhancements at both system and user levels. You'll build dashboards and analytics pipelines to track performance, adoption, and satisfaction KPIs using platforms like Power BI and Azure Monitor. You'll own the roadmap, release pipeline, and technical backlog for digital workspace platforms. You'll collaborate with security teams to ensure compliance and governance (data residency, encryption, Zero Trust principles). You'll manage versioning, lifecycle, and upgrades for M365, collaboration platforms, and mobile device management systems. You'll design, implement, and manage end-user computing (EUC) environments using Microsoft Intune, Autopilot, and Configuration Manager (SCCM), ensuring secure device provisioning, policy enforcement, and compliance at scale. You'll optimise device performance and user experience by deploying Microsoft Endpoint Analytics, configuring proactive remediation scripts, and maintaining standardized security baselines via Intune Security Policies and Group Policy Objects (GPO). You'll enforce regulatory and organisational compliance by integrating Microsoft Defender for Endpoint, BitLocker encryption, Conditional Access policies, and Azure AD compliance configurations across all managed devices. You'll automate the full device lifecycle using Windows Autopilot, Azure Logic Apps, Power Automate, and PowerShell scripting - covering zero-touch onboarding, application deployment, patch management, and deprovisioning. You'll continuously monitor and enhance EUC infrastructure using Microsoft Endpoint Manager, Desktop Analytics, and Azure Monitor to identify performance bottlenecks, track adoption metrics, and drive platform improvements aligned to business goals. You'll work closely with architects, infrastructure leads, and application owners to design scalable, secure workspace solutions. You'll act as a technical advisor in projects involving infrastructure change, network upgrades, or security policy shifts that impact workspace delivery. You'll support vendor evaluation, PoCs, and onboarding from a deep technical perspective, including hands-on testing and security assessments. You'll ensure all incidents, request, programs, audit actions, vulnerabilities, are resolved within SLA. You'll support the 365/24/7 on-call to manage incidents, security alerts, and escalations as required. You'll oversee day-to-day team delivery and ensure both BAU and strategic changes are delivered effectively on time, and within budget. You'll manage teams, perform 121s, mentoring and development You'll lead and drive forward the Digital Workpsace teams transformation of digital capabilities You'll ensure core processes, audit, attestations, control testing, and joiner-mover-leaver workflows-are continually improved and matured using automation and AI. You'll comply with the requirements, and act in accordance with, the Group Code of Conduct and Fitness and Propriety policies at all times You'll ensure compliance with Company Policies, Values and guidelines and other relevant standards/ regulations at all times You'll act as deputy to the Tech Senior Leadership Team as required Experience & Knowledge: Significant demonstratable hands-on engineering experience across M365, Azure AD, Endpoint Manager (Intune), SCCM, Autopilot, and Windows Virtual Desktop. Proven expertise in scripting and automation tools (PowerShell, Python, Graph API). Demonstrated ability to implement and maintain AI-based support systems and experience platforms. Advanced knowledge of ITSM, Agile, and integration pipelines. Strong experience managing and remediating digital experience via DEM tools. Track record in delivering solutions with backlog management tools (Azure DevOps/Jira) in Agile and DevOps environments. Demonstrable experience of working with IT frameworks and processes such as Agile (Scaled Preferred) and ITIL including key processes such as major incident management, service management and change. Automation & AI Integration Expertise Data-Driven Decision-Making using telemetry Security & Compliance by Design Technical Communication & Documentation Qualifications Maintain certifications and expertise in Azure technologies (Desirable), including but not limited to: MS-102 - Microsoft 365 Administrator Expert SC-300 - Identity & Access Administrator AI-102 - Designing & Implementing AI Solutions in Azure ITIL v4 Foundation Certified in DEX platforms Skills Demonstrable understanding of financial management, planning and operational oversight Open, collaborative and enabling mindset, able to focus on empowering colleagues to fully exploit workspace technologies. Good communication skills, both verbal and written. Good time management and organisation skills. Passion for delivering an excellent coaching experience. Works effectively across business functions, IT teams, and vendors. Ability to drive service improvements through process optimization and automation. Ability to align digital workspace initiatives with long-term business and technology strategies. . click apply for full job details
Logiq is a fast-growing technology Company, providing cutting-edge solutions to high-risk clients across Private and Public Sector. Due to rapid growth, we are looking for an experienced Lead Solution Architect to join our team. Location: Hybrid Salary: Negotiable, plus car allowance, plus up to 10% performance bonus , plus excellent benefits package. Travel Required: Travel expected to client or Logiq's offices in Bristol, Chippenham or Exeter Category: Architecture Clearance: UK - SC Role Status: Open / Accepting Applications As the Lead Solution Architect, you will provide technical leadership and solution architecture expertise across all aspects of programme delivery. This pivotal role ensures the integrity and success of complex solutions within a dynamic, multi-stakeholder environment. Key Responsibilities Solution Assurance & Oversight: Act as the technical authority for the programme, ensuring architectural integrity and compliance throughout delivery. Design Ownership: Maintain all High-Level Design (HLD) artefacts and client-facing architecture materials, ensuring clarity and alignment with programme objectives. Change Leadership: Serve as the solution lead for all customer-driven Change Requests, assessing impact and guiding design evolution. Technical Strategy & Roadmap: Define and sustain the programme's technical vision, ensuring alignment with business goals and emerging requirements. Collaborative Delivery: Work closely with programme leadership including the Delivery Managers, Lead Architects and Consultants, and Service & Security Leads to successfully drive successful execution. Trusted Advisor: Build and maintain strong relationships with customer technical and programme leadership, acting as a strategic partner to align objectives and outcomes. Role Context You will join Logiq's Secure Solution Delivery team, contributing to both programme delivery and broader solution innovation. This includes: Peer reviews and technical assurance Input into R&D initiatives and white papers Knowledge sharing through team briefings and technical exchanges Scope of Impact The Lead Solution Architect leads solution planning and technical governance across: Hardware, software, and network design Development, integration, and verification & validation Core Duties Conduct systems requirements analysis, functional and timeline analysis, trade studies, and interface definition. Provide technical management, integration oversight, and quality assurance. Influence solution development to meet programme goals. Recommend innovative technical solutions and approaches. Lead technical teams where deliverables have significant impact. Resolve complex technical challenges through conceptual and analytical reasoning.Communicate effectively with executive stakeholders on matters critical to programme success. Employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history at the point of application. Travel to client sites and Logiq offices will be required. What We're Looking For Proven experience defining and maintaining technical solutions for large-scale programmes. Deep understanding of technology principles across diverse contexts. Expertise in core IT domains: Cloud, Infrastructure & Networks, Applications, Data (including AI/ML), ITSM (ITIL), Cyber Security, and Automation. Ability to design and deliver complex, mission-critical systems within time and budget constraints. Strong communication skills , both written and verbal, to engage senior stakeholders and lead technical teams. Experience conducting technical solution reviews for major programmes and bids. Why Join Logiq Work on impactful projects that drive efficiency and innovation across diverse sectors. Access professional development pathways tailored to your career ambitions. Enjoy flexible working arrangements and a competitive benefits package. What the Team Say "At Logiq, I love being part of a team that thrives on exciting, fast-paced projects in complex environments. We focus on delivering real value rather than getting bogged down by unnecessary processes. The collaborative culture encourages initiative and empowers me to make impactful decisions, with support always available when I need it. I also feel supported in my project work and career development, with plenty of opportunities to enhance my skills and take on new challenges. Logiq's investment in its people ensures I have both the tools and encouragement to achieve my goals." As someone with a challenging home life, including children with additional needs, the hybrid working model has been invaluable. Logiq treats me as a professional, trusting me to manage my work, projects, and outputs while balancing my family commitments. The flexibility to adapt my schedule for school runs and care needs, combined with a supportive team and rewarding work, makes this a truly unique place to grow and succeed. Other Information Logiq is committed to investing in people, offering clear progression pathway into our consultancy service, and we will passionately support professional growth to develop our employees. Flexible working is available including part-time / term time working patterns. All suggestions are welcomed to be discussed as part of a proposed employment package. Logiq is dedicated to fostering an inclusive workplace. Our commitment is to ensure equal opportunities for all in both employment and career advancement. We base our decisions on individual merit, qualifications and suitability for the role, without regard to gender, age, marital or civil partnership status, sexual orientation, ethnicity, disability, race, religion or national background. Bonus payments are discretionary and awarded upon successful completion of probation. Start Your Application Name (Required) First Last Email (Required) Phone (Required) CV Upload (Required) Accepted file types: pdf, docx, Max. file size: 10 MB. Accepted file types: pdf, docx, Max. file size: 5 MB. Logiq Recruitment Terms and Conditions Logiq is committed to safeguarding the privacy and confidentiality of your personal data. When you apply for a position with us, we ensure that all personally identifying information provided is handled in accordance with the General Data Protection Regulation (GDPR) and relevant data protection laws. By submitting your application, you consent to the processing of your personal data for recruitment purposes. If you have any questions or concerns about how your personal data is handled, or if you wish to exercise your rights under the GDPR, such as the right to access, rectify, or erase your personal data, please view ourprivacy policy . Candidates must be able to work in the UK without restrictions in accordance with UK National Law and be prepared to successfully undertake an appropriate level of UK National Security Vetting according to UK Government National Security Vetting criteria. Recruitment agencies: please be advised that any CVs submitted to us that have not been specifically requested by our internal recruitment team will be considered unsolicited and treated as free introductions, as per our Preferred Supplier List (PSL) policy.
Jan 01, 2026
Full time
Logiq is a fast-growing technology Company, providing cutting-edge solutions to high-risk clients across Private and Public Sector. Due to rapid growth, we are looking for an experienced Lead Solution Architect to join our team. Location: Hybrid Salary: Negotiable, plus car allowance, plus up to 10% performance bonus , plus excellent benefits package. Travel Required: Travel expected to client or Logiq's offices in Bristol, Chippenham or Exeter Category: Architecture Clearance: UK - SC Role Status: Open / Accepting Applications As the Lead Solution Architect, you will provide technical leadership and solution architecture expertise across all aspects of programme delivery. This pivotal role ensures the integrity and success of complex solutions within a dynamic, multi-stakeholder environment. Key Responsibilities Solution Assurance & Oversight: Act as the technical authority for the programme, ensuring architectural integrity and compliance throughout delivery. Design Ownership: Maintain all High-Level Design (HLD) artefacts and client-facing architecture materials, ensuring clarity and alignment with programme objectives. Change Leadership: Serve as the solution lead for all customer-driven Change Requests, assessing impact and guiding design evolution. Technical Strategy & Roadmap: Define and sustain the programme's technical vision, ensuring alignment with business goals and emerging requirements. Collaborative Delivery: Work closely with programme leadership including the Delivery Managers, Lead Architects and Consultants, and Service & Security Leads to successfully drive successful execution. Trusted Advisor: Build and maintain strong relationships with customer technical and programme leadership, acting as a strategic partner to align objectives and outcomes. Role Context You will join Logiq's Secure Solution Delivery team, contributing to both programme delivery and broader solution innovation. This includes: Peer reviews and technical assurance Input into R&D initiatives and white papers Knowledge sharing through team briefings and technical exchanges Scope of Impact The Lead Solution Architect leads solution planning and technical governance across: Hardware, software, and network design Development, integration, and verification & validation Core Duties Conduct systems requirements analysis, functional and timeline analysis, trade studies, and interface definition. Provide technical management, integration oversight, and quality assurance. Influence solution development to meet programme goals. Recommend innovative technical solutions and approaches. Lead technical teams where deliverables have significant impact. Resolve complex technical challenges through conceptual and analytical reasoning.Communicate effectively with executive stakeholders on matters critical to programme success. Employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history at the point of application. Travel to client sites and Logiq offices will be required. What We're Looking For Proven experience defining and maintaining technical solutions for large-scale programmes. Deep understanding of technology principles across diverse contexts. Expertise in core IT domains: Cloud, Infrastructure & Networks, Applications, Data (including AI/ML), ITSM (ITIL), Cyber Security, and Automation. Ability to design and deliver complex, mission-critical systems within time and budget constraints. Strong communication skills , both written and verbal, to engage senior stakeholders and lead technical teams. Experience conducting technical solution reviews for major programmes and bids. Why Join Logiq Work on impactful projects that drive efficiency and innovation across diverse sectors. Access professional development pathways tailored to your career ambitions. Enjoy flexible working arrangements and a competitive benefits package. What the Team Say "At Logiq, I love being part of a team that thrives on exciting, fast-paced projects in complex environments. We focus on delivering real value rather than getting bogged down by unnecessary processes. The collaborative culture encourages initiative and empowers me to make impactful decisions, with support always available when I need it. I also feel supported in my project work and career development, with plenty of opportunities to enhance my skills and take on new challenges. Logiq's investment in its people ensures I have both the tools and encouragement to achieve my goals." As someone with a challenging home life, including children with additional needs, the hybrid working model has been invaluable. Logiq treats me as a professional, trusting me to manage my work, projects, and outputs while balancing my family commitments. The flexibility to adapt my schedule for school runs and care needs, combined with a supportive team and rewarding work, makes this a truly unique place to grow and succeed. Other Information Logiq is committed to investing in people, offering clear progression pathway into our consultancy service, and we will passionately support professional growth to develop our employees. Flexible working is available including part-time / term time working patterns. All suggestions are welcomed to be discussed as part of a proposed employment package. Logiq is dedicated to fostering an inclusive workplace. Our commitment is to ensure equal opportunities for all in both employment and career advancement. We base our decisions on individual merit, qualifications and suitability for the role, without regard to gender, age, marital or civil partnership status, sexual orientation, ethnicity, disability, race, religion or national background. Bonus payments are discretionary and awarded upon successful completion of probation. Start Your Application Name (Required) First Last Email (Required) Phone (Required) CV Upload (Required) Accepted file types: pdf, docx, Max. file size: 10 MB. Accepted file types: pdf, docx, Max. file size: 5 MB. Logiq Recruitment Terms and Conditions Logiq is committed to safeguarding the privacy and confidentiality of your personal data. When you apply for a position with us, we ensure that all personally identifying information provided is handled in accordance with the General Data Protection Regulation (GDPR) and relevant data protection laws. By submitting your application, you consent to the processing of your personal data for recruitment purposes. If you have any questions or concerns about how your personal data is handled, or if you wish to exercise your rights under the GDPR, such as the right to access, rectify, or erase your personal data, please view ourprivacy policy . Candidates must be able to work in the UK without restrictions in accordance with UK National Law and be prepared to successfully undertake an appropriate level of UK National Security Vetting according to UK Government National Security Vetting criteria. Recruitment agencies: please be advised that any CVs submitted to us that have not been specifically requested by our internal recruitment team will be considered unsolicited and treated as free introductions, as per our Preferred Supplier List (PSL) policy.
Description Solution Architect - National Security and Defence (NS&D) Location: Farnborough office for the majority time with occasional travel to customer locations and working from home. The Role: Leidos have an opportunity for an experienced Solution Architect to provide solution and technical leadership for programmes, including bids, growth opportunities and project delivery, designing differentiating and innovative solutions and services that address customer's business problems. The Solution Architect will develop innovative approaches and solutions, applying experience and guidelines from past experience and ensuring the quality and credibility of solutions align with programme delivery needs. You will be expected to have broad knowledge of a large range of technical capabilities and technologies including hardware, software, networks, cloud, data, analytics, IT services and cyber security. What will I be doing? Provide Solution leadership on assigned programmes and opportunities in the National Security & Defence (NS&D) portfolio, working in conjunction with the Programme leadership and Business Development and Capture communities, meeting key timescales and milestones as necessary to support customer and internal timescales, milestones and governance. Enable delivery of key NS&D programmes by leading Solution execution covering Design, technical Customer engagement, programme innovation, growth and solution quality. Develop solution concepts and high-level narrative material guiding input from identified internal and external SME's and relevant partners. Work as part of the NS&D Solution Architect team to develop the business landscape and identify and action both short and long-term approaches needed to develop the business and establish key client engagements. Support growth within the NS&D division by bringing and applying domain knowledge across its breadth to enhance the value that Leidos brings to customer opportunities and challenges. Work across the NS&D and wider Office of Technology community to further Leidos capabilities and develop the solution portfolio for the benefit of NS&D and the wider business. Work with the NS&D Chief Architect to provide the optimal approach for design, development and delivery of NS&D capability, whilst supporting the needs of the wider Leidos business. What does Leidos need from me? Solution and high-level technical designs, solution concepts and approaches, supporting design materials and collateral, White Papers and Points of View, customer and internal briefings, innovation ideas including business cases and solution research briefings and progress and status reports, solutions as part of responding to client opportunities and programme execution. Experience in defining and maintaining the appropriate technical solution for the opportunity or programme. This involves engaging business stakeholders to understand their needs, justifying the strategy to get approvals, communicating it to the business and supporting the assurance of designed solutions. In-depth understanding of technology and technical principles, theories, concepts and their application across range of programmes and contexts. Knowledge and experience of core IT capabilities including Cloud, Infrastructure & Networks, Application including development, Data including database, analytics, AI (including Agentic and Generative) and ML, ITSM including ITIL an ESM, Cyber Security, Automation. Highly skilled at solutioning and designing complex mission critical systems and services which meet customer needs whilst remaining implementable within schedule and budget. Excellent communications skills to engage with executive leadership (internally and client) articulating solution and technical capability aligned to the business challenges. Excellent written and presentation communication skills. Experience conducting technical solution reviews for large programmes and bids to ensure their success. Experience of the Defence domain is required for this role. Clearance Requirements: Applicants must already hold a valid UK DV and meet nationality requirements (sole UK National). What we do for you: At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing a healthy work-life balance. We provide an employment package that attracts, develops and retains only the best in talent. Our reward scheme includes: Contributory Pension Scheme Private Medical Insurance 33 days Annual Leave (including public and privilege holidays) Access to Flexible benefits (including life assurance, health schemes, gym memberships, annual buy and sell holidays and a cycle to work scheme) Flexi-Time Working Commitment to Diversity: We welcome applications from every part of the community and are committed to a truly diverse and inclusive culture. We foster a sense of belonging, welcoming all perspectives and contributions, and providing equal access to opportunities and resources for everyone. If you have a disability or need any reasonable adjustments during the application and selection stages please let us know, and we will respond in a way that best fits your needs. Who We Are: Leidos UK & EUROPE () - we work to make the worldsafer, healthier, and more efficient through technology, engineering and science. Leidos is a growing company delivering innovative technology and solutions focused on safeguarding critical capabilities and transformation in frontline services, our work in the United Kingdom includes addressing some of the most complex problems in defence, healthcare, government, safety and security, and transportation. What Makes Us Different: Purpose: you can use your passion and abilities at Leidos to keep the people you care about safe. We are at the forefront of machine learning, AI, cyber security and solutions. Using your skills in the technology frontline by helping to build a safer world. You can inspire change. Collaboration: having flexibility to do your job is one of our core benefits, enabling you to become part of our extraordinary team. We have been empowering our people to work flexibly for years. Whether you work from home, the office or on customer sites, we will give you the digital tools and the flexibility to work smarter and align your needs and ours. People: Leidos empowers people from every background to be themselves and gives you the tools to learn new skills by enabling growth whilst developing . We believe that extraordinary people need opportunities to grow, to be inspired and to inspire others. At Leidos, we invest in technical academies, career rotations and a career development plans that enhance your future. At Leidos, we don't want someone who "fits the mold"-we want someone who melts it down and builds something better. This is a role for the restless, the over caffeinated, the ones who ask, "what's next?" before the dust settles on "what's now." If you're already scheming step 20 while everyone else is still debating step 2 good. You'll fit right in. Original Posting: For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. Pay Range: £74,700.00-£98,300.00 The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. REQNUMBER: R- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Leidos will consider qualified applicants with criminal histories for employment in accordance with relevant Laws. Leidos is an equal opportunity employer/disability/vet.
Jan 01, 2026
Full time
Description Solution Architect - National Security and Defence (NS&D) Location: Farnborough office for the majority time with occasional travel to customer locations and working from home. The Role: Leidos have an opportunity for an experienced Solution Architect to provide solution and technical leadership for programmes, including bids, growth opportunities and project delivery, designing differentiating and innovative solutions and services that address customer's business problems. The Solution Architect will develop innovative approaches and solutions, applying experience and guidelines from past experience and ensuring the quality and credibility of solutions align with programme delivery needs. You will be expected to have broad knowledge of a large range of technical capabilities and technologies including hardware, software, networks, cloud, data, analytics, IT services and cyber security. What will I be doing? Provide Solution leadership on assigned programmes and opportunities in the National Security & Defence (NS&D) portfolio, working in conjunction with the Programme leadership and Business Development and Capture communities, meeting key timescales and milestones as necessary to support customer and internal timescales, milestones and governance. Enable delivery of key NS&D programmes by leading Solution execution covering Design, technical Customer engagement, programme innovation, growth and solution quality. Develop solution concepts and high-level narrative material guiding input from identified internal and external SME's and relevant partners. Work as part of the NS&D Solution Architect team to develop the business landscape and identify and action both short and long-term approaches needed to develop the business and establish key client engagements. Support growth within the NS&D division by bringing and applying domain knowledge across its breadth to enhance the value that Leidos brings to customer opportunities and challenges. Work across the NS&D and wider Office of Technology community to further Leidos capabilities and develop the solution portfolio for the benefit of NS&D and the wider business. Work with the NS&D Chief Architect to provide the optimal approach for design, development and delivery of NS&D capability, whilst supporting the needs of the wider Leidos business. What does Leidos need from me? Solution and high-level technical designs, solution concepts and approaches, supporting design materials and collateral, White Papers and Points of View, customer and internal briefings, innovation ideas including business cases and solution research briefings and progress and status reports, solutions as part of responding to client opportunities and programme execution. Experience in defining and maintaining the appropriate technical solution for the opportunity or programme. This involves engaging business stakeholders to understand their needs, justifying the strategy to get approvals, communicating it to the business and supporting the assurance of designed solutions. In-depth understanding of technology and technical principles, theories, concepts and their application across range of programmes and contexts. Knowledge and experience of core IT capabilities including Cloud, Infrastructure & Networks, Application including development, Data including database, analytics, AI (including Agentic and Generative) and ML, ITSM including ITIL an ESM, Cyber Security, Automation. Highly skilled at solutioning and designing complex mission critical systems and services which meet customer needs whilst remaining implementable within schedule and budget. Excellent communications skills to engage with executive leadership (internally and client) articulating solution and technical capability aligned to the business challenges. Excellent written and presentation communication skills. Experience conducting technical solution reviews for large programmes and bids to ensure their success. Experience of the Defence domain is required for this role. Clearance Requirements: Applicants must already hold a valid UK DV and meet nationality requirements (sole UK National). What we do for you: At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing a healthy work-life balance. We provide an employment package that attracts, develops and retains only the best in talent. Our reward scheme includes: Contributory Pension Scheme Private Medical Insurance 33 days Annual Leave (including public and privilege holidays) Access to Flexible benefits (including life assurance, health schemes, gym memberships, annual buy and sell holidays and a cycle to work scheme) Flexi-Time Working Commitment to Diversity: We welcome applications from every part of the community and are committed to a truly diverse and inclusive culture. We foster a sense of belonging, welcoming all perspectives and contributions, and providing equal access to opportunities and resources for everyone. If you have a disability or need any reasonable adjustments during the application and selection stages please let us know, and we will respond in a way that best fits your needs. Who We Are: Leidos UK & EUROPE () - we work to make the worldsafer, healthier, and more efficient through technology, engineering and science. Leidos is a growing company delivering innovative technology and solutions focused on safeguarding critical capabilities and transformation in frontline services, our work in the United Kingdom includes addressing some of the most complex problems in defence, healthcare, government, safety and security, and transportation. What Makes Us Different: Purpose: you can use your passion and abilities at Leidos to keep the people you care about safe. We are at the forefront of machine learning, AI, cyber security and solutions. Using your skills in the technology frontline by helping to build a safer world. You can inspire change. Collaboration: having flexibility to do your job is one of our core benefits, enabling you to become part of our extraordinary team. We have been empowering our people to work flexibly for years. Whether you work from home, the office or on customer sites, we will give you the digital tools and the flexibility to work smarter and align your needs and ours. People: Leidos empowers people from every background to be themselves and gives you the tools to learn new skills by enabling growth whilst developing . We believe that extraordinary people need opportunities to grow, to be inspired and to inspire others. At Leidos, we invest in technical academies, career rotations and a career development plans that enhance your future. At Leidos, we don't want someone who "fits the mold"-we want someone who melts it down and builds something better. This is a role for the restless, the over caffeinated, the ones who ask, "what's next?" before the dust settles on "what's now." If you're already scheming step 20 while everyone else is still debating step 2 good. You'll fit right in. Original Posting: For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. Pay Range: £74,700.00-£98,300.00 The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. REQNUMBER: R- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Leidos will consider qualified applicants with criminal histories for employment in accordance with relevant Laws. Leidos is an equal opportunity employer/disability/vet.
Computacenter AG & Co. oHG
Hatfield, Hertfordshire
Overview Select how often (in days) to receive an alert: Solution Architect (ServiceNow) Location: UK - Hatfield, UK - London, UK - Reading, UK - Milton Keynes Job-ID: 213091 Contract type: Standard Business Unit: Information Technology What you'll do Demonstrable experience as a ServiceNow Solution Architect in large, complex enterprise environments. In-depth understanding of key ServiceNow modules: TPSM, FSM, ITSM, CSM, App Engine, HRSD. Define and govern integrations across ServiceNow modules and external systems (e.g., SAP, CRM, supplier/customer platforms). Establish and promote reusable integration patterns and standards, leveraging tools such as IntegrationHub, APIs, and middleware. Align portal design with user personas, customer journeys, and accessibility best practices. Guide cross-functional teams across design, development, and deployment, ensuring architectural coherence. Create architecture artefacts including data flows, sequence diagrams, and component models to support stakeholder alignment. Advise on security and identity integration (e.g., SSO, SAML, OAuth) within the portal and across connected systems. Contribute to governance forums, design reviews, and solution assurance processes. What you'll need Proven track record in designing and implementing Experience Portals Strong background in enterprise integration, including: - REST/SOAP APIs - IntegrationHub / Flow Designer - Event-driven and asynchronous patterns - External customer and supplier platforms Experience in enterprise identity, authentication and role-based access controls. Ability to work collaboratively across business and technical teams to drive outcome-focused architecture. Integration with intelligent locker solutions (e.g., for field service, click-and-collect, returns, or logistics scenarios). Experience with SAP integration, Salesforce, or third-party field service and logistics platforms. Familiarity with domain separation and multi-tenant ServiceNow environments. ServiceNow certifications (e.g. Certified System Administrator, Implementation Specialist in key modules). Knowledge of enterprise architecture standards and Agile/DevOps practices. About us Computacenter is a leading independent provider of IT infrastructure services, with about 20,000 employees worldwide. We work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology and managing our customers' infrastructures. We offer a friendly, open working environment without too much fuss about hierarchy. We are looking for professionals with diverse competencies, personalities and strengths who want to live our shared value of teamwork and performance. Interested in joining a company with a strong sense of community? We're growing. We're hiring. We encourage. We empower. We support.
Jan 01, 2026
Full time
Overview Select how often (in days) to receive an alert: Solution Architect (ServiceNow) Location: UK - Hatfield, UK - London, UK - Reading, UK - Milton Keynes Job-ID: 213091 Contract type: Standard Business Unit: Information Technology What you'll do Demonstrable experience as a ServiceNow Solution Architect in large, complex enterprise environments. In-depth understanding of key ServiceNow modules: TPSM, FSM, ITSM, CSM, App Engine, HRSD. Define and govern integrations across ServiceNow modules and external systems (e.g., SAP, CRM, supplier/customer platforms). Establish and promote reusable integration patterns and standards, leveraging tools such as IntegrationHub, APIs, and middleware. Align portal design with user personas, customer journeys, and accessibility best practices. Guide cross-functional teams across design, development, and deployment, ensuring architectural coherence. Create architecture artefacts including data flows, sequence diagrams, and component models to support stakeholder alignment. Advise on security and identity integration (e.g., SSO, SAML, OAuth) within the portal and across connected systems. Contribute to governance forums, design reviews, and solution assurance processes. What you'll need Proven track record in designing and implementing Experience Portals Strong background in enterprise integration, including: - REST/SOAP APIs - IntegrationHub / Flow Designer - Event-driven and asynchronous patterns - External customer and supplier platforms Experience in enterprise identity, authentication and role-based access controls. Ability to work collaboratively across business and technical teams to drive outcome-focused architecture. Integration with intelligent locker solutions (e.g., for field service, click-and-collect, returns, or logistics scenarios). Experience with SAP integration, Salesforce, or third-party field service and logistics platforms. Familiarity with domain separation and multi-tenant ServiceNow environments. ServiceNow certifications (e.g. Certified System Administrator, Implementation Specialist in key modules). Knowledge of enterprise architecture standards and Agile/DevOps practices. About us Computacenter is a leading independent provider of IT infrastructure services, with about 20,000 employees worldwide. We work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology and managing our customers' infrastructures. We offer a friendly, open working environment without too much fuss about hierarchy. We are looking for professionals with diverse competencies, personalities and strengths who want to live our shared value of teamwork and performance. Interested in joining a company with a strong sense of community? We're growing. We're hiring. We encourage. We empower. We support.
Logiq is a fast-growing technology Company, providing cutting-edge solutions to high-risk clients across Private and Public Sector. Due to rapid growth, we are looking for an experienced Lead Solution Architect to join our team. Location: Hybrid Salary: Negotiable, plus car allowance, plus up to 10% performance bonus , plus excellent benefits package. Travel Required: Travel expected to client or Logiq's offices in Bristol, Chippenham or Exeter Category: Architecture Clearance: UK - SC Role Status: Open / Accepting Applications As the Lead Solution Architect, you will provide technical leadership and solution architecture expertise across all aspects of programme delivery. This pivotal role ensures the integrity and success of complex solutions within a dynamic, multi-stakeholder environment. Key Responsibilities Solution Assurance & Oversight: Act as the technical authority for the programme, ensuring architectural integrity and compliance throughout delivery. Design Ownership: Maintain all High-Level Design (HLD) artefacts and client-facing architecture materials, ensuring clarity and alignment with programme objectives. Change Leadership: Serve as the solution lead for all customer-driven Change Requests, assessing impact and guiding design evolution. Technical Strategy & Roadmap: Define and sustain the programme's technical vision, ensuring alignment with business goals and emerging requirements. Collaborative Delivery: Work closely with programme leadership including the Delivery Managers, Lead Architects and Consultants, and Service & Security Leads to successfully drive successful execution. Trusted Advisor: Build and maintain strong relationships with customer technical and programme leadership, acting as a strategic partner to align objectives and outcomes. Role Context You will join Logiq's Secure Solution Delivery team, contributing to both programme delivery and broader solution innovation. This includes: Peer reviews and technical assurance Input into R&D initiatives and white papers Knowledge sharing through team briefings and technical exchanges Scope of Impact The Lead Solution Architect leads solution planning and technical governance across: Hardware, software, and network design Development, integration, and verification & validation Core Duties Conduct systems requirements analysis, functional and timeline analysis, trade studies, and interface definition. Provide technical management, integration oversight, and quality assurance. Influence solution development to meet programme goals. Recommend innovative technical solutions and approaches. Lead technical teams where deliverables have significant impact. Resolve complex technical challenges through conceptual and analytical reasoning.Communicate effectively with executive stakeholders on matters critical to programme success. Employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history at the point of application. Travel to client sites and Logiq offices will be required. What We're Looking For Proven experience defining and maintaining technical solutions for large-scale programmes. Deep understanding of technology principles across diverse contexts. Expertise in core IT domains: Cloud, Infrastructure & Networks, Applications, Data (including AI/ML), ITSM (ITIL), Cyber Security, and Automation. Ability to design and deliver complex, mission-critical systems within time and budget constraints. Strong communication skills , both written and verbal, to engage senior stakeholders and lead technical teams. Experience conducting technical solution reviews for major programmes and bids. Why Join Logiq Work on impactful projects that drive efficiency and innovation across diverse sectors. Access professional development pathways tailored to your career ambitions. Enjoy flexible working arrangements and a competitive benefits package. What the Team Say "At Logiq, I love being part of a team that thrives on exciting, fast-paced projects in complex environments. We focus on delivering real value rather than getting bogged down by unnecessary processes. The collaborative culture encourages initiative and empowers me to make impactful decisions, with support always available when I need it. I also feel supported in my project work and career development, with plenty of opportunities to enhance my skills and take on new challenges. Logiq's investment in its people ensures I have both the tools and encouragement to achieve my goals." As someone with a challenging home life, including children with additional needs, the hybrid working model has been invaluable. Logiq treats me as a professional, trusting me to manage my work, projects, and outputs while balancing my family commitments. The flexibility to adapt my schedule for school runs and care needs, combined with a supportive team and rewarding work, makes this a truly unique place to grow and succeed. Other Information Logiq is committed to investing in people, offering clear progression pathway into our consultancy service, and we will passionately support professional growth to develop our employees. Flexible working is available including part-time / term time working patterns. All suggestions are welcomed to be discussed as part of a proposed employment package. Logiq is dedicated to fostering an inclusive workplace. Our commitment is to ensure equal opportunities for all in both employment and career advancement. We base our decisions on individual merit, qualifications and suitability for the role, without regard to gender, age, marital or civil partnership status, sexual orientation, ethnicity, disability, race, religion or national background. Bonus payments are discretionary and awarded upon successful completion of probation. Start Your Application Name (Required) First Last Email (Required) Phone (Required) CV Upload (Required) Accepted file types: pdf, docx, Max. file size: 10 MB. Accepted file types: pdf, docx, Max. file size: 5 MB. Logiq Recruitment Terms and Conditions Logiq is committed to safeguarding the privacy and confidentiality of your personal data. When you apply for a position with us, we ensure that all personally identifying information provided is handled in accordance with the General Data Protection Regulation (GDPR) and relevant data protection laws. By submitting your application, you consent to the processing of your personal data for recruitment purposes. If you have any questions or concerns about how your personal data is handled, or if you wish to exercise your rights under the GDPR, such as the right to access, rectify, or erase your personal data, please view ourprivacy policy . Candidates must be able to work in the UK without restrictions in accordance with UK National Law and be prepared to successfully undertake an appropriate level of UK National Security Vetting according to UK Government National Security Vetting criteria. Recruitment agencies: please be advised that any CVs submitted to us that have not been specifically requested by our internal recruitment team will be considered unsolicited and treated as free introductions, as per our Preferred Supplier List (PSL) policy.
Jan 01, 2026
Full time
Logiq is a fast-growing technology Company, providing cutting-edge solutions to high-risk clients across Private and Public Sector. Due to rapid growth, we are looking for an experienced Lead Solution Architect to join our team. Location: Hybrid Salary: Negotiable, plus car allowance, plus up to 10% performance bonus , plus excellent benefits package. Travel Required: Travel expected to client or Logiq's offices in Bristol, Chippenham or Exeter Category: Architecture Clearance: UK - SC Role Status: Open / Accepting Applications As the Lead Solution Architect, you will provide technical leadership and solution architecture expertise across all aspects of programme delivery. This pivotal role ensures the integrity and success of complex solutions within a dynamic, multi-stakeholder environment. Key Responsibilities Solution Assurance & Oversight: Act as the technical authority for the programme, ensuring architectural integrity and compliance throughout delivery. Design Ownership: Maintain all High-Level Design (HLD) artefacts and client-facing architecture materials, ensuring clarity and alignment with programme objectives. Change Leadership: Serve as the solution lead for all customer-driven Change Requests, assessing impact and guiding design evolution. Technical Strategy & Roadmap: Define and sustain the programme's technical vision, ensuring alignment with business goals and emerging requirements. Collaborative Delivery: Work closely with programme leadership including the Delivery Managers, Lead Architects and Consultants, and Service & Security Leads to successfully drive successful execution. Trusted Advisor: Build and maintain strong relationships with customer technical and programme leadership, acting as a strategic partner to align objectives and outcomes. Role Context You will join Logiq's Secure Solution Delivery team, contributing to both programme delivery and broader solution innovation. This includes: Peer reviews and technical assurance Input into R&D initiatives and white papers Knowledge sharing through team briefings and technical exchanges Scope of Impact The Lead Solution Architect leads solution planning and technical governance across: Hardware, software, and network design Development, integration, and verification & validation Core Duties Conduct systems requirements analysis, functional and timeline analysis, trade studies, and interface definition. Provide technical management, integration oversight, and quality assurance. Influence solution development to meet programme goals. Recommend innovative technical solutions and approaches. Lead technical teams where deliverables have significant impact. Resolve complex technical challenges through conceptual and analytical reasoning.Communicate effectively with executive stakeholders on matters critical to programme success. Employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history at the point of application. Travel to client sites and Logiq offices will be required. What We're Looking For Proven experience defining and maintaining technical solutions for large-scale programmes. Deep understanding of technology principles across diverse contexts. Expertise in core IT domains: Cloud, Infrastructure & Networks, Applications, Data (including AI/ML), ITSM (ITIL), Cyber Security, and Automation. Ability to design and deliver complex, mission-critical systems within time and budget constraints. Strong communication skills , both written and verbal, to engage senior stakeholders and lead technical teams. Experience conducting technical solution reviews for major programmes and bids. Why Join Logiq Work on impactful projects that drive efficiency and innovation across diverse sectors. Access professional development pathways tailored to your career ambitions. Enjoy flexible working arrangements and a competitive benefits package. What the Team Say "At Logiq, I love being part of a team that thrives on exciting, fast-paced projects in complex environments. We focus on delivering real value rather than getting bogged down by unnecessary processes. The collaborative culture encourages initiative and empowers me to make impactful decisions, with support always available when I need it. I also feel supported in my project work and career development, with plenty of opportunities to enhance my skills and take on new challenges. Logiq's investment in its people ensures I have both the tools and encouragement to achieve my goals." As someone with a challenging home life, including children with additional needs, the hybrid working model has been invaluable. Logiq treats me as a professional, trusting me to manage my work, projects, and outputs while balancing my family commitments. The flexibility to adapt my schedule for school runs and care needs, combined with a supportive team and rewarding work, makes this a truly unique place to grow and succeed. Other Information Logiq is committed to investing in people, offering clear progression pathway into our consultancy service, and we will passionately support professional growth to develop our employees. Flexible working is available including part-time / term time working patterns. All suggestions are welcomed to be discussed as part of a proposed employment package. Logiq is dedicated to fostering an inclusive workplace. Our commitment is to ensure equal opportunities for all in both employment and career advancement. We base our decisions on individual merit, qualifications and suitability for the role, without regard to gender, age, marital or civil partnership status, sexual orientation, ethnicity, disability, race, religion or national background. Bonus payments are discretionary and awarded upon successful completion of probation. Start Your Application Name (Required) First Last Email (Required) Phone (Required) CV Upload (Required) Accepted file types: pdf, docx, Max. file size: 10 MB. Accepted file types: pdf, docx, Max. file size: 5 MB. Logiq Recruitment Terms and Conditions Logiq is committed to safeguarding the privacy and confidentiality of your personal data. When you apply for a position with us, we ensure that all personally identifying information provided is handled in accordance with the General Data Protection Regulation (GDPR) and relevant data protection laws. By submitting your application, you consent to the processing of your personal data for recruitment purposes. If you have any questions or concerns about how your personal data is handled, or if you wish to exercise your rights under the GDPR, such as the right to access, rectify, or erase your personal data, please view ourprivacy policy . Candidates must be able to work in the UK without restrictions in accordance with UK National Law and be prepared to successfully undertake an appropriate level of UK National Security Vetting according to UK Government National Security Vetting criteria. Recruitment agencies: please be advised that any CVs submitted to us that have not been specifically requested by our internal recruitment team will be considered unsolicited and treated as free introductions, as per our Preferred Supplier List (PSL) policy.
Job description Contract type: Permanent Location: London with a minimum of 2 days per week in the office Salary: c£62,000 per annum plus civil service pension scheme employer contribution of 28.9% Nationality Requirements: UK nationals Nationals of Commonwealth countries who have the right to work in the UK Nationals from the EU, EEA or Switzerland with (or eligible for) status under the European Union Settlement Scheme (EUSS) Please note, we are not able to sponsor work visas. Please contact us should you have any questions on your nationality eligibility. The closing date for applications is 11.59pm 7 Jan 2026. First stage interviews over MS Teams will take place between 19-21 January 2026. Second stage interviews will take place at our offices in Victoria on Wednesday 28 and Friday 30 January. About the National Audit Office The National Audit Office (NAO) is the UK's main public sector audit body. Independent of government, we have responsibility for auditing the accounts of various public sector bodies, examining the propriety of government spending, assessing risks to financial control and accountability, and reviewing the economy, efficiency and effectiveness of programmes, projects and activities. We report directly to Parliament, through the Committee of Public Accounts of the House of Commons which uses our reports as the basis of its own investigations. We employ around 1,000 staff, most of whom are qualified accountants, trainees or technicians. They work in either of our two service lines, financial audit or value for money (VFM) audit or within the corporate enabling group. The NAO welcomes applications from everyone. We value diversity in all its forms and the difference it makes to our organisation. By removing barriers and creating an inclusive culture all our people have the opportunity to develop and maximise their full potential. As members of the Business Disability Forum and the Disability Confident Scheme we guarantee to interview all disabled applicants who meet the minimum criteria. The NAO supports flexible working and is happy to discuss this with you at application stage. How Digital Services enable the NAO Digital Services (DS) enables the NAO by delivering a resilient, scalable, and strategically aligned IT service architecture that empowers teams to operate efficiently and innovate confidently. Through clearly defined roles, structured governance, and a separation of reactive and proactive workstreams, DS ensures that operational delivery supports the NAO's broader strategic outcomes. The team's purpose is rooted in enabling high-quality, secure, and user-focused digital services-spanning Infrastructure, Cloud, Networks, End User Computing (EUC), and service management-while fostering continuous improvement and partner assurance. By embedding ITIL and Digital, Data and Technology (DDaT) aligned capabilities across its structure, DS enhances transparency, accountability, and agility, allowing the NAO to lead by example in digital maturity and operational excellence. Who are the Service Management Team? This role sits within a 3-person team under the Head of Digital Operations that work together with the Infrastructure Operations Team and both work with all other teams across DS as well as multi supplier partners. DS is strengthening governance around Service Management including partner assurance, change management, service transition, continuity, problem, availability and capacity management. Ensuring new and existing services are onboarded safely, are compliant, and meet operational readiness before go-live and are actively managed and assured. This role will focus on assuring that partners and suppliers are delivering in line with contracted agreements, with a primary focus on End-User Computing (EUC) and supporting other leads within Infrastructure Operations to assure their partners are doing the same. Responsibilities What are the main responsibilities of this role? Manage partners/suppliers to assure service continuity and supplier performance in terms of technical quality and performance metrics. Responsible for EUC service delivery, ensuring availability, performance, and compliance. Produce Statements of work for Suppliers to deliver to and manage delivery, assure success and technical quality of the work delivered. Lead endpoint strategy, lifecycle planning, and BIOS/driver governance. Manage Intune migration and endpoint refresh programmes. Oversee AV device management (Surface Hubs, Cisco, Neat Boards). Collaborate with InfoSec on endpoint security to ensure EUC estate is compliant. Drive automation, standardisation, and proactive monitoring. Act as escalation point for EUC-related incidents and problems. Maintain structured documentation, SOPs, and CMDB accuracy. How does this align to the Government Digital Service DDaT Roles? This position aligns with the Digital, Data and Technology (DDaT) profession role of "IT Service Manager" within the Government Digital Service framework. While this serves as a reference point for capability and expectations, the responsibilities of this role extend beyond the standard DDaT definition. For further details, please refer to the official DDaT role description: IT Service Manager - DDaT Capability Framework. Relationships: Reporting to: Head of Service Management Relationships: Part of a 3-person team alongside the Service Management Lead working under the Head of Service Management, which in turn works alongside the Infrastructure Operations team under the Head of Digital Operations. Internal: Working with all teams across Digital Services and Information Security (InfoSec). External: Multiple third-party support vendors. Resources Managed: None Security Clearance: NAO DS Operators at this level must be SC cleared as part of the onboarding process. Responsibilities: Organisational Admin & Management Maintain structured documentation and SOPs for EUC services. Support internal communications and cross-team knowledge sharing. Contribute to CMDB accuracy and asset lifecycle governance. Participate in team engagement and improvement workshops. Lead and assurance of onboarding new devices and services. Represent EUC operations in governance forums. Service Delivery Ensure availability, performance, and SLA compliance across EUC platforms including supplier performance management. Responsible for MDM tooling and endpoint refresh programmes. Administer Windows Operating System, Office 365, and third-party applications. Lead Video Conferencing/Audio-visual device management (Surface Hubs, Cisco, Neat, etc.) including peripherals and managing supplier who supports and develops. Maintain accurate configuration and asset data in ITSM Tools. Lead on service validation and testing for new deployments. Manage vendors and suppliers to ensure service continuity and upgrades. Monitor endpoint performance and identify improvement opportunities. Manage patching, backup, and DR readiness for endpoint platforms. Lead onboarding of EUC services into operational support. Strategic Lead endpoint strategy, BIOS/driver/firmware governance, and app lifecycle planning. Produce technology roadmaps to ensure architecture decisions for all EUC and AV services are fit for purpose. Write Statements of work, engaging in supplier workshops to determine solutions where necessary. Contribute to service catalogue evolution and governance frameworks. Recommend tooling improvements and automation opportunities. Provide input into training needs and capability uplift. Liaise with senior stakeholders on EUC priorities. Develop metrics and dashboards for EUC performance and risk. Advocate for cost-effective and scalable endpoint solutions. Support Act as escalation point for EUC-related incidents and problems. Conduct root cause analysis and manage known error records. Provide mentoring and guidance on structured troubleshooting. Support resolution of ad hoc technical issues with a strategic approach. Deliver remote support to Newcastle office and mobile users. Collaborate with Problem Management Lead to remediate recurring issues. Collaborate with Service Delivery Manager on queue management to ensure incidents are resolved within SLA/KPIs Security & Risk Implement endpoint security controls and compliance policies. Collaborate with InfoSec on vulnerability remediation and access governance. Support change governance and compliance processes; provide evidence for GRC audits and align to industry certifications where applicable (including, but not limited to ISO 27001 & CE+). Track and report on endpoint-related risk metrics and posture improvements. Development Contribute to automation scripts and tooling enhancements. Participate in pilots for new endpoint technologies and service improvements. Emergency Capacity Provide capacity for major and urgent incidents. Working Environment & Requirements • You'll work on an agreed support rota to ensure coverage from 08:00 - 18:00, with core hours of 09:00 - 17:00, Monday to Friday, on-site in Victoria, London . click apply for full job details
Jan 01, 2026
Full time
Job description Contract type: Permanent Location: London with a minimum of 2 days per week in the office Salary: c£62,000 per annum plus civil service pension scheme employer contribution of 28.9% Nationality Requirements: UK nationals Nationals of Commonwealth countries who have the right to work in the UK Nationals from the EU, EEA or Switzerland with (or eligible for) status under the European Union Settlement Scheme (EUSS) Please note, we are not able to sponsor work visas. Please contact us should you have any questions on your nationality eligibility. The closing date for applications is 11.59pm 7 Jan 2026. First stage interviews over MS Teams will take place between 19-21 January 2026. Second stage interviews will take place at our offices in Victoria on Wednesday 28 and Friday 30 January. About the National Audit Office The National Audit Office (NAO) is the UK's main public sector audit body. Independent of government, we have responsibility for auditing the accounts of various public sector bodies, examining the propriety of government spending, assessing risks to financial control and accountability, and reviewing the economy, efficiency and effectiveness of programmes, projects and activities. We report directly to Parliament, through the Committee of Public Accounts of the House of Commons which uses our reports as the basis of its own investigations. We employ around 1,000 staff, most of whom are qualified accountants, trainees or technicians. They work in either of our two service lines, financial audit or value for money (VFM) audit or within the corporate enabling group. The NAO welcomes applications from everyone. We value diversity in all its forms and the difference it makes to our organisation. By removing barriers and creating an inclusive culture all our people have the opportunity to develop and maximise their full potential. As members of the Business Disability Forum and the Disability Confident Scheme we guarantee to interview all disabled applicants who meet the minimum criteria. The NAO supports flexible working and is happy to discuss this with you at application stage. How Digital Services enable the NAO Digital Services (DS) enables the NAO by delivering a resilient, scalable, and strategically aligned IT service architecture that empowers teams to operate efficiently and innovate confidently. Through clearly defined roles, structured governance, and a separation of reactive and proactive workstreams, DS ensures that operational delivery supports the NAO's broader strategic outcomes. The team's purpose is rooted in enabling high-quality, secure, and user-focused digital services-spanning Infrastructure, Cloud, Networks, End User Computing (EUC), and service management-while fostering continuous improvement and partner assurance. By embedding ITIL and Digital, Data and Technology (DDaT) aligned capabilities across its structure, DS enhances transparency, accountability, and agility, allowing the NAO to lead by example in digital maturity and operational excellence. Who are the Service Management Team? This role sits within a 3-person team under the Head of Digital Operations that work together with the Infrastructure Operations Team and both work with all other teams across DS as well as multi supplier partners. DS is strengthening governance around Service Management including partner assurance, change management, service transition, continuity, problem, availability and capacity management. Ensuring new and existing services are onboarded safely, are compliant, and meet operational readiness before go-live and are actively managed and assured. This role will focus on assuring that partners and suppliers are delivering in line with contracted agreements, with a primary focus on End-User Computing (EUC) and supporting other leads within Infrastructure Operations to assure their partners are doing the same. Responsibilities What are the main responsibilities of this role? Manage partners/suppliers to assure service continuity and supplier performance in terms of technical quality and performance metrics. Responsible for EUC service delivery, ensuring availability, performance, and compliance. Produce Statements of work for Suppliers to deliver to and manage delivery, assure success and technical quality of the work delivered. Lead endpoint strategy, lifecycle planning, and BIOS/driver governance. Manage Intune migration and endpoint refresh programmes. Oversee AV device management (Surface Hubs, Cisco, Neat Boards). Collaborate with InfoSec on endpoint security to ensure EUC estate is compliant. Drive automation, standardisation, and proactive monitoring. Act as escalation point for EUC-related incidents and problems. Maintain structured documentation, SOPs, and CMDB accuracy. How does this align to the Government Digital Service DDaT Roles? This position aligns with the Digital, Data and Technology (DDaT) profession role of "IT Service Manager" within the Government Digital Service framework. While this serves as a reference point for capability and expectations, the responsibilities of this role extend beyond the standard DDaT definition. For further details, please refer to the official DDaT role description: IT Service Manager - DDaT Capability Framework. Relationships: Reporting to: Head of Service Management Relationships: Part of a 3-person team alongside the Service Management Lead working under the Head of Service Management, which in turn works alongside the Infrastructure Operations team under the Head of Digital Operations. Internal: Working with all teams across Digital Services and Information Security (InfoSec). External: Multiple third-party support vendors. Resources Managed: None Security Clearance: NAO DS Operators at this level must be SC cleared as part of the onboarding process. Responsibilities: Organisational Admin & Management Maintain structured documentation and SOPs for EUC services. Support internal communications and cross-team knowledge sharing. Contribute to CMDB accuracy and asset lifecycle governance. Participate in team engagement and improvement workshops. Lead and assurance of onboarding new devices and services. Represent EUC operations in governance forums. Service Delivery Ensure availability, performance, and SLA compliance across EUC platforms including supplier performance management. Responsible for MDM tooling and endpoint refresh programmes. Administer Windows Operating System, Office 365, and third-party applications. Lead Video Conferencing/Audio-visual device management (Surface Hubs, Cisco, Neat, etc.) including peripherals and managing supplier who supports and develops. Maintain accurate configuration and asset data in ITSM Tools. Lead on service validation and testing for new deployments. Manage vendors and suppliers to ensure service continuity and upgrades. Monitor endpoint performance and identify improvement opportunities. Manage patching, backup, and DR readiness for endpoint platforms. Lead onboarding of EUC services into operational support. Strategic Lead endpoint strategy, BIOS/driver/firmware governance, and app lifecycle planning. Produce technology roadmaps to ensure architecture decisions for all EUC and AV services are fit for purpose. Write Statements of work, engaging in supplier workshops to determine solutions where necessary. Contribute to service catalogue evolution and governance frameworks. Recommend tooling improvements and automation opportunities. Provide input into training needs and capability uplift. Liaise with senior stakeholders on EUC priorities. Develop metrics and dashboards for EUC performance and risk. Advocate for cost-effective and scalable endpoint solutions. Support Act as escalation point for EUC-related incidents and problems. Conduct root cause analysis and manage known error records. Provide mentoring and guidance on structured troubleshooting. Support resolution of ad hoc technical issues with a strategic approach. Deliver remote support to Newcastle office and mobile users. Collaborate with Problem Management Lead to remediate recurring issues. Collaborate with Service Delivery Manager on queue management to ensure incidents are resolved within SLA/KPIs Security & Risk Implement endpoint security controls and compliance policies. Collaborate with InfoSec on vulnerability remediation and access governance. Support change governance and compliance processes; provide evidence for GRC audits and align to industry certifications where applicable (including, but not limited to ISO 27001 & CE+). Track and report on endpoint-related risk metrics and posture improvements. Development Contribute to automation scripts and tooling enhancements. Participate in pilots for new endpoint technologies and service improvements. Emergency Capacity Provide capacity for major and urgent incidents. Working Environment & Requirements • You'll work on an agreed support rota to ensure coverage from 08:00 - 18:00, with core hours of 09:00 - 17:00, Monday to Friday, on-site in Victoria, London . click apply for full job details
Arbuthnot Latham has been associated with banking since 1833. We combine private and commercial banking, wealth planning and investment management. We believe in traditional relationship and service-led banking powered by modern technology. Job purpose The key purpose of this role is to provide support and expertise on the design, development and enhancement and performing day to day production support activities of ServiceNow, to assist the business increasing operational efficiency and reduce operational risks. To be an escalation point for all users, t o fix application and system problems, or any incident that is disrupting the application service that business users depend on. This role will proactively identify and deliver platform enhancements to maximise value, working with colleagues across IT Team and beyond to enable the Arbuthnot business to meet their strategic and business objectives. Where applicable - to place the interests of customers at the centre of all activities, act in a way that is consistent with achieving good outcomes for consumers; and to comply with the FCA and PRA's Conduct Rules. Key Responsibilities: Use technology appropriately and flexibly, taking into consideration the company's strategy and security requirements. Adhere to the company's standards and best practices, including, but not limited to, documentation, testing and peer review. Ensure maintenance of the development infrastructure required by the above tools. Maintenance the source code repository, continuous build and deployment facilities. Provide technical advice to the business users by identifying the most appropriate tools/processes for any given task. Ensures quality and consistency throughout the architecture and implementation of the code base. Set-up, configuration and day-to-day administration of the ServiceNow platform including conducting changes to the platform e.g., overseeing integration with new systems, creating new workflow or amending existing workflow/configs to meet our needs. Proactive identification and execution of platform enhancements to maximise value, inputting into roadmaps and continual improvement plans for the platform 'Advanced' automation including workflow and system integration. Technical governance to ensure a seamless user experience that aligns with the platform design strategy. Responsible for technical documentation, compliance with all agreed Arbuthnot policies and that key controls are kept up to date. Builds excellent collaborative relationships with key internal stakeholders, external suppliers and partners in addition to representing technology through positive contribution at forums and industry groups relevant to networks. Maintains the Discovery schedules and ensures these are operational at all times, resolving any issues that occur. General maintenance of ITOM and ITAM processes in the tool. Maintaining and creating new integrations as and when required to systems such as Qualys, Intune, solarwinds etc. Maintaining Purchase order data such as project codes and approver lists. Rolling out functionality to new internal teams (such as onboarding PMO to utilise Purchase ordering). Identify and deploy new modules as required (such as HR modules). Risk: Responsible for managing risks inherent to the role by diligently observing internal policies and procedures Key Interfaces: Head of IT Platforms Business Transformation and Systems Development Director Head of Infrastructure & Operations Head of Transformation Enablement External Suppliers Person Specification Knowledge/ Experience/Skills: Extensive experience in configuring the ServiceNow platform. Extensive experience in a busy IT department. Financial Services background desirable Knowledge of ITIL & Service Management framework / Practices Broad knowledge of technologies across the IT landscape Ability to manage multiple conflicting priorities, adapting to changing business demands, whilst also being able to set expectations with internal customers. Diagnosis and resolution of data related errors. Full Software lifecycle knowledge: Requirements Design Development Testing Implementation Deployment and DevOps pipeline experience Thorough understanding of Operating Systems Analytical and problem solving skills. Highly computer literate; with strong Business Analysis skills Excellent communication skills both written and verbal with colleagues, providers and senior management. Qualifications: Essential (ITIL & SCA + One of CAD, ITSM, ITOM) ITIL Foundation ServiceNow Certified System Administrator ServiceNow Certified Implementation Specialist (ITSM) ServiceNow Certified Application Developer ServiceNow Certified IT Operations Management Discovery Implementer Certified Implementation Specialist - Software Asset Management ServiceNow Delivery Accreditation - Legal Service Delivery Problem Solving & Judgment Customer Focus Planning & Reviewing Performance Focus Communication & Confidence About Us Life, Work and Benefits Arbuthnot Latham is committed to equal-opportunities for all staff and candidates. We embrace inclusion & diversity and understand why they are critical for the success of our business and people. Agile working - (3 Days in London Office per week) Competitive salary, pension & holiday allowance BUPA Health cover 4x Life Assurance Discretionary bonus Market leading maternity/paternity and menopause policies Data Privacy and Reasonable adjustments We take keeping your data security seriously. For more detail on how we may keep your data please refer to our Privacy Notice Reasonable adjustments : Please let us know of any adjustments or arrangements that you may need to help you apply to this role or that will help you during the recruitment process. If you wish to discuss any particular requirements or concerns you have because of a disability or medical condition please contact us . Information you provide about any disability or medical condition will remain confidential unless it is necessary to disclose it to other members of staff or outside agencies to ensure the health and safety of yourself and others, or to implement the adjustments you require. In these circumstances we will first discuss with you how and to whom the information may be disclosed.
Jan 01, 2026
Full time
Arbuthnot Latham has been associated with banking since 1833. We combine private and commercial banking, wealth planning and investment management. We believe in traditional relationship and service-led banking powered by modern technology. Job purpose The key purpose of this role is to provide support and expertise on the design, development and enhancement and performing day to day production support activities of ServiceNow, to assist the business increasing operational efficiency and reduce operational risks. To be an escalation point for all users, t o fix application and system problems, or any incident that is disrupting the application service that business users depend on. This role will proactively identify and deliver platform enhancements to maximise value, working with colleagues across IT Team and beyond to enable the Arbuthnot business to meet their strategic and business objectives. Where applicable - to place the interests of customers at the centre of all activities, act in a way that is consistent with achieving good outcomes for consumers; and to comply with the FCA and PRA's Conduct Rules. Key Responsibilities: Use technology appropriately and flexibly, taking into consideration the company's strategy and security requirements. Adhere to the company's standards and best practices, including, but not limited to, documentation, testing and peer review. Ensure maintenance of the development infrastructure required by the above tools. Maintenance the source code repository, continuous build and deployment facilities. Provide technical advice to the business users by identifying the most appropriate tools/processes for any given task. Ensures quality and consistency throughout the architecture and implementation of the code base. Set-up, configuration and day-to-day administration of the ServiceNow platform including conducting changes to the platform e.g., overseeing integration with new systems, creating new workflow or amending existing workflow/configs to meet our needs. Proactive identification and execution of platform enhancements to maximise value, inputting into roadmaps and continual improvement plans for the platform 'Advanced' automation including workflow and system integration. Technical governance to ensure a seamless user experience that aligns with the platform design strategy. Responsible for technical documentation, compliance with all agreed Arbuthnot policies and that key controls are kept up to date. Builds excellent collaborative relationships with key internal stakeholders, external suppliers and partners in addition to representing technology through positive contribution at forums and industry groups relevant to networks. Maintains the Discovery schedules and ensures these are operational at all times, resolving any issues that occur. General maintenance of ITOM and ITAM processes in the tool. Maintaining and creating new integrations as and when required to systems such as Qualys, Intune, solarwinds etc. Maintaining Purchase order data such as project codes and approver lists. Rolling out functionality to new internal teams (such as onboarding PMO to utilise Purchase ordering). Identify and deploy new modules as required (such as HR modules). Risk: Responsible for managing risks inherent to the role by diligently observing internal policies and procedures Key Interfaces: Head of IT Platforms Business Transformation and Systems Development Director Head of Infrastructure & Operations Head of Transformation Enablement External Suppliers Person Specification Knowledge/ Experience/Skills: Extensive experience in configuring the ServiceNow platform. Extensive experience in a busy IT department. Financial Services background desirable Knowledge of ITIL & Service Management framework / Practices Broad knowledge of technologies across the IT landscape Ability to manage multiple conflicting priorities, adapting to changing business demands, whilst also being able to set expectations with internal customers. Diagnosis and resolution of data related errors. Full Software lifecycle knowledge: Requirements Design Development Testing Implementation Deployment and DevOps pipeline experience Thorough understanding of Operating Systems Analytical and problem solving skills. Highly computer literate; with strong Business Analysis skills Excellent communication skills both written and verbal with colleagues, providers and senior management. Qualifications: Essential (ITIL & SCA + One of CAD, ITSM, ITOM) ITIL Foundation ServiceNow Certified System Administrator ServiceNow Certified Implementation Specialist (ITSM) ServiceNow Certified Application Developer ServiceNow Certified IT Operations Management Discovery Implementer Certified Implementation Specialist - Software Asset Management ServiceNow Delivery Accreditation - Legal Service Delivery Problem Solving & Judgment Customer Focus Planning & Reviewing Performance Focus Communication & Confidence About Us Life, Work and Benefits Arbuthnot Latham is committed to equal-opportunities for all staff and candidates. We embrace inclusion & diversity and understand why they are critical for the success of our business and people. Agile working - (3 Days in London Office per week) Competitive salary, pension & holiday allowance BUPA Health cover 4x Life Assurance Discretionary bonus Market leading maternity/paternity and menopause policies Data Privacy and Reasonable adjustments We take keeping your data security seriously. For more detail on how we may keep your data please refer to our Privacy Notice Reasonable adjustments : Please let us know of any adjustments or arrangements that you may need to help you apply to this role or that will help you during the recruitment process. If you wish to discuss any particular requirements or concerns you have because of a disability or medical condition please contact us . Information you provide about any disability or medical condition will remain confidential unless it is necessary to disclose it to other members of staff or outside agencies to ensure the health and safety of yourself and others, or to implement the adjustments you require. In these circumstances we will first discuss with you how and to whom the information may be disclosed.
Service Architect Location: Hybrid, 40% onsite - 60% home BARROW IN FURNESS Duration: 26/06/2026 Rate: £625 MUST HOLD ACTIVE SC MUST BE PAYE THROUGH UMBRELLA Role Description: The Service Architect is responsible for designing and defining end to end IT service solutions that meet business requirements and align with organizational standards. This role ensures that services are scalable, secure, and deliverable within agreed SLAs, while integrating seamlessly with existing processes and technologies. Key Responsibilities Service Design: Develop service architectures that cover infrastructure, applications, and operational processes. Requirements Analysis: Work with stakeholders to capture functional and non functional requirements for new or modified services. Integration: Ensure new services integrate effectively with existing ITSM processes (e.g., Incident, Problem, Change, and Configuration Management). Documentation: Produce service design packages, including service models, operational procedures, and support documentation. Governance: Define service standards and ensure compliance with organizational and regulatory requirements. Transition Support: Collaborate with project teams to ensure smooth transition from design to live operation. Continuous Improvement: Identify opportunities to enhance service performance and cost efficiency. Required Skills & Experience Proven experience in service architecture or IT service design roles. Strong understanding of ITIL framework and service management principles. Knowledge of enterprise infrastructure and application landscapes. Ability to create detailed service models and operational documentation. Excellent stakeholder engagement and communication skills. Security Clearance Security Clearance Must hold or be eligible to obtain SC clearance Ability to work with sensitive and classified information in compliance with government and organizational security policies. Preferred Qualifications ITIL certification (Foundation or higher). Experience in large scale enterprise or government environments. Familiarity with service modeling tools and frameworks. Must hold or be eligible to obtain SC clearance
Jan 01, 2026
Full time
Service Architect Location: Hybrid, 40% onsite - 60% home BARROW IN FURNESS Duration: 26/06/2026 Rate: £625 MUST HOLD ACTIVE SC MUST BE PAYE THROUGH UMBRELLA Role Description: The Service Architect is responsible for designing and defining end to end IT service solutions that meet business requirements and align with organizational standards. This role ensures that services are scalable, secure, and deliverable within agreed SLAs, while integrating seamlessly with existing processes and technologies. Key Responsibilities Service Design: Develop service architectures that cover infrastructure, applications, and operational processes. Requirements Analysis: Work with stakeholders to capture functional and non functional requirements for new or modified services. Integration: Ensure new services integrate effectively with existing ITSM processes (e.g., Incident, Problem, Change, and Configuration Management). Documentation: Produce service design packages, including service models, operational procedures, and support documentation. Governance: Define service standards and ensure compliance with organizational and regulatory requirements. Transition Support: Collaborate with project teams to ensure smooth transition from design to live operation. Continuous Improvement: Identify opportunities to enhance service performance and cost efficiency. Required Skills & Experience Proven experience in service architecture or IT service design roles. Strong understanding of ITIL framework and service management principles. Knowledge of enterprise infrastructure and application landscapes. Ability to create detailed service models and operational documentation. Excellent stakeholder engagement and communication skills. Security Clearance Security Clearance Must hold or be eligible to obtain SC clearance Ability to work with sensitive and classified information in compliance with government and organizational security policies. Preferred Qualifications ITIL certification (Foundation or higher). Experience in large scale enterprise or government environments. Familiarity with service modeling tools and frameworks. Must hold or be eligible to obtain SC clearance
Overview Job Title: ServiceNow Technical Architect / Developer Location: London, Manchester or Birmingham Level: Associate Manager & Specialist Salary: Competitive Salary & Package (Dependent on Experience) Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) at the point of application. Note: The above information relates to a specific client requirement Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team: A global professional services organization, which includes being avital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Accenture is recognised as the No 1 Service Partner globally due to our work on delivering the most complex, innovative and impactful ServiceNow solutions in the world. The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise to deliver true total enterprise reinvention. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform. And in the era of AI, Accenture are investing heavily to bring the promise of AI to businesses and the ServiceNow Business Group already have an impressive list of clients who are realising the value of AI and GenAI with ServiceNow to transform their business. We are looking for talented, entrepreneurial technical talent to work on the most exciting projects in the ecosystem. We are not just any partner but proud to be the defining ServiceNow partner in the ecosystem. As a ServiceNow Technical Lead/Architect or Developer you: You can understand business challenges and architect system solutions with ServiceNow You are wanting to work with global clients across industries in a trusted advisor capacity to design and deliver new solutions for our clients. Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems. You are a continuous learner, taking advantage of new learning opportunities including willingness to undertake new certifications such as Certified Master Architect You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings. As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities. Able to identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress. Drive the continuous improvements of our implementation methodology and service offerings based on client experiences. Technical Architects can expect to manage and lead teams of ServiceNow Developers in a technical management and mentorship capacity. You are someone that is process oriented and prefers order over chaos. You are comfortability asking for help from peers and Subject Matter Experts when needed. Strong background working with Enterprise Software companies and/or Consulting companies. Qualification We are looking for experience in the following skills: Knowledge and experienceworking with ServiceNow in Development or Technical Architecture capacity. Minimum 5+ ServiceNow CIS certifications Experience 3 product lines outside of ITSM (e.g. ITOM, ITAM, HAM/SAM, SPM, HR, CSM, etc.) Ability todemonstrate advanced scripting and integration skills-JavaScript, SQL, API Web Services Experience integrating ServiceNow with Cloud Infrastructure (e.g AWS, Azure, GCP) Security Clearance is desirable, or the ability to obtain SC clearance is required. Locations London Birmingham Manchester Additional Information Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process. About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces . Join Accenture to work at the heart of change. Visit us at
Jan 01, 2026
Full time
Overview Job Title: ServiceNow Technical Architect / Developer Location: London, Manchester or Birmingham Level: Associate Manager & Specialist Salary: Competitive Salary & Package (Dependent on Experience) Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) at the point of application. Note: The above information relates to a specific client requirement Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team: A global professional services organization, which includes being avital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Accenture is recognised as the No 1 Service Partner globally due to our work on delivering the most complex, innovative and impactful ServiceNow solutions in the world. The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise to deliver true total enterprise reinvention. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform. And in the era of AI, Accenture are investing heavily to bring the promise of AI to businesses and the ServiceNow Business Group already have an impressive list of clients who are realising the value of AI and GenAI with ServiceNow to transform their business. We are looking for talented, entrepreneurial technical talent to work on the most exciting projects in the ecosystem. We are not just any partner but proud to be the defining ServiceNow partner in the ecosystem. As a ServiceNow Technical Lead/Architect or Developer you: You can understand business challenges and architect system solutions with ServiceNow You are wanting to work with global clients across industries in a trusted advisor capacity to design and deliver new solutions for our clients. Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems. You are a continuous learner, taking advantage of new learning opportunities including willingness to undertake new certifications such as Certified Master Architect You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings. As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities. Able to identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress. Drive the continuous improvements of our implementation methodology and service offerings based on client experiences. Technical Architects can expect to manage and lead teams of ServiceNow Developers in a technical management and mentorship capacity. You are someone that is process oriented and prefers order over chaos. You are comfortability asking for help from peers and Subject Matter Experts when needed. Strong background working with Enterprise Software companies and/or Consulting companies. Qualification We are looking for experience in the following skills: Knowledge and experienceworking with ServiceNow in Development or Technical Architecture capacity. Minimum 5+ ServiceNow CIS certifications Experience 3 product lines outside of ITSM (e.g. ITOM, ITAM, HAM/SAM, SPM, HR, CSM, etc.) Ability todemonstrate advanced scripting and integration skills-JavaScript, SQL, API Web Services Experience integrating ServiceNow with Cloud Infrastructure (e.g AWS, Azure, GCP) Security Clearance is desirable, or the ability to obtain SC clearance is required. Locations London Birmingham Manchester Additional Information Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process. About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces . Join Accenture to work at the heart of change. Visit us at
