About The Role Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a?friendly, fun and respectful environment where you are encouraged to th click apply for full job details
Jan 08, 2026
Full time
About The Role Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a?friendly, fun and respectful environment where you are encouraged to th click apply for full job details
Adecco are please to be recruiting for a Administration Assistant to work within the Cumbria Constabulary Are you an enthusiastic and organised individual with a passion for administration? Our client in the public sector is looking for a dedicated Admin Support professional to join their Central Ticket Office team! This temporary role offers an exciting opportunity to contribute to the effective operation of a vital public service, with an hourly rate of 13.10. Contract Type: Temporary End Date: January 2027 (12 months) Working Pattern: Full Time Monday to Friday 9am to 5pm 37 hours per week Why Join Us? At our client's organisation, you will play a pivotal role in providing essential administrative support to all staff. Your efforts will help ensure the smooth operation of the Central Ticket Office, making a real difference in the community. Key Responsibilities: Open and record all incoming post on the National Fixed Penalty System. Process post through scanning and the Electronic Document Management System for prompt decisions. Produce daily prints and check all documents for future court action. Manage enquiries received in the Central Ticket Office email, ensuring timely responses. Operate the electronic mailing system, preparing documents for posting. Handle payments for transfers to the Fixed Penalty Office. Generate correspondence using Microsoft Word and the National Fixed Penalty System. Assist with processing driver admissions and checking for any discrepancies. Address enquiries from the public, remaining calm and professional, even in challenging situations. Liaise with Police Officers and Fixed Penalty Offices to resolve queries. Maintain accurate records in compliance with Data Protection regulations. What We're Looking For: The ideal candidate will possess: English GCSE (A-C) or equivalent. RSA II or equivalent experience. Clerical experience, demonstrating strong administrative skills. Proficiency in Microsoft Word, Microsoft Outlook, and IT literacy. Exceptional time management skills and the ability to prioritise tasks under pressure. Experience in customer service, particularly with public interactions. Conflict resolution skills to handle enquiries tactfully and assertively. Join Us! If you're ready to step into a role that offers variety and the chance to support the public sector, we want to hear from you! Your contributions will not only help in processing around 42,000 fixed penalties annually, which generates significant revenue, but also ensure that the community receives timely and accurate information. Apply today and become a part of a dynamic team where your skills will shine, and your efforts will be valued! Our client is an equal opportunities employer and welcomes applications from all sectors of the community. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Jan 07, 2026
Seasonal
Adecco are please to be recruiting for a Administration Assistant to work within the Cumbria Constabulary Are you an enthusiastic and organised individual with a passion for administration? Our client in the public sector is looking for a dedicated Admin Support professional to join their Central Ticket Office team! This temporary role offers an exciting opportunity to contribute to the effective operation of a vital public service, with an hourly rate of 13.10. Contract Type: Temporary End Date: January 2027 (12 months) Working Pattern: Full Time Monday to Friday 9am to 5pm 37 hours per week Why Join Us? At our client's organisation, you will play a pivotal role in providing essential administrative support to all staff. Your efforts will help ensure the smooth operation of the Central Ticket Office, making a real difference in the community. Key Responsibilities: Open and record all incoming post on the National Fixed Penalty System. Process post through scanning and the Electronic Document Management System for prompt decisions. Produce daily prints and check all documents for future court action. Manage enquiries received in the Central Ticket Office email, ensuring timely responses. Operate the electronic mailing system, preparing documents for posting. Handle payments for transfers to the Fixed Penalty Office. Generate correspondence using Microsoft Word and the National Fixed Penalty System. Assist with processing driver admissions and checking for any discrepancies. Address enquiries from the public, remaining calm and professional, even in challenging situations. Liaise with Police Officers and Fixed Penalty Offices to resolve queries. Maintain accurate records in compliance with Data Protection regulations. What We're Looking For: The ideal candidate will possess: English GCSE (A-C) or equivalent. RSA II or equivalent experience. Clerical experience, demonstrating strong administrative skills. Proficiency in Microsoft Word, Microsoft Outlook, and IT literacy. Exceptional time management skills and the ability to prioritise tasks under pressure. Experience in customer service, particularly with public interactions. Conflict resolution skills to handle enquiries tactfully and assertively. Join Us! If you're ready to step into a role that offers variety and the chance to support the public sector, we want to hear from you! Your contributions will not only help in processing around 42,000 fixed penalties annually, which generates significant revenue, but also ensure that the community receives timely and accurate information. Apply today and become a part of a dynamic team where your skills will shine, and your efforts will be valued! Our client is an equal opportunities employer and welcomes applications from all sectors of the community. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive click apply for full job details
Jan 07, 2026
Full time
Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive click apply for full job details
is a smart financial app designed for your everyday life - at home and on the go. We make payments, online shopping, and personal finance management fast, secure, and effortless. With ZEN, you can enjoy cashback on purchases, full control over your spending, and peace of mind thanks to purchase protection. A built-in multi-currency account lets you spend abroad or shop internationally with great exchange rates and no hidden fees. About the role The Senior FX Manager will be a critical leader in our Commercial Finance, Treasury and Product teams, responsible for the strategic analysis, pricing, and execution of our Foreign Exchange and cross-border payment offerings. This role requires a blend of deep market expertise, strong analytical skills, and proven leadership ability to drive critical and optimized business decisions. Key Responsibilities FX Pricing & Profitability: Own the end-to-end FX pricing strategy for retail and business products (multi-currency accounts, payments, and in-app exchange), ensuring competitiveness, compliance, and optimal margin capture. This includes setting dynamic spreads and developing tiered pricing structures based on customer segmentation and market conditions. Customer Behavior & Needs Analysis (Strengthened Focus): Deep Customer Segmentation: Conduct granular analysis of the existing customer base (both consumer and business) to understand FX consumption patterns, frequency, average volume, and preferred exchange corridors. Behavioral Modeling: Utilize data to model and predict future FX needs and behavioral triggers (e.g., wallet top-ups, international commerce payments) to inform proactive liquidity positioning and optimize customer-facing exchange rates. Pricing Elasticity: Analyze the price sensitivity of different customer segments to FX spreads and fees to drive volume growth while maximizing profit. Market Analysis & Insights: Conduct deep-dive analysis on global macroeconomic trends, central bank policies, and market liquidity to generate actionable insights and forecasting models for proprietary risk management and product development. Present concise daily market updates to internal trading and product teams. Hedge Management: Develop and execute advanced hedging strategies (e.g., limit orders, forwards, NDFs, options) to mitigate currency risk exposure across ZEN's balance sheet and operational cash flows. Oversee the calculation of FX exposure and manage counterparty relationships for execution. System Optimization: Work closely with engineering and product teams to enhance and automate our internal FX trading and settlement infrastructure, ensuring best-in-class execution, minimal slippage, and efficient straight-through processing (STP). Act as the FX SME for the implementation of new trading algorithms or liquidity connectors. Reporting & Governance: Design, produce, and present detailed FX performance reports to senior management, highlighting revenue drivers, cost of funds, hedging effectiveness, and adherence to risk limits. Cross-Functional & Product Collaboration (Strengthened Focus): Serve as the primary FX subject matter expert (SME) for critical cross-functional teams. Customer-Centric Product Design: Proactively use insights derived from customer FX behavior analysis to inform and champion the development of new multi-currency product features, new payment corridors, and improved in-app exchange experiences that directly address expressed customer needs. Translate complex regulatory or market dynamics into clear, actionable requirements and business specifications for product development. Regulatory Liaison: Stay abreast of evolving global FX regulations (e.g., T+1, MiFID II, PSD2, local payment regulations) and collaborate with the Compliance Officer to ensure ZEN's FX activities remain fully compliant across all operating jurisdictions. Counterparty Relationship Management: Manage and monitor relationships with Liquidity Providers (LPs) and banking partners, evaluating their pricing quality, execution reliability, and credit lines to ensure ZEN has the most efficient access to the FX market. Required Qualifications & Skills Experience: Minimum 5-7 years of direct experience in FX analysis, Treasury, or a quantitative FX trading role, with at least 2 years in a managerial or senior lead position, preferably within a fintech, neobank, or e-money institution. Education: Bachelor's degree in Finance, Economics, Quantitative Analysis, or a related field. An advanced degree (Master's) or a professional certification (e.g., CFA, FRM, or Ariel Certification in Quantitative Finance) is highly advantageous. Technical Expertise: Expert proficiency in data analysis tools, specifically SQL for data extraction and modeling. Demonstrable experience building and maintaining quantitative models for FX pricing, forecasting, or risk measurement (Python or R proficiency is a significant plus). In-depth knowledge of FX execution platforms, including best execution principles, matching engines, and API connectivity. Fintech Acumen: Deep understanding of the payments and cross-border FX ecosystem, including liquidity management, FX pricing methodologies, and the application of technology (API integration, cloud infrastructure) in a regulated environment. Communication: Exceptional analytical report writing and presentation skills, with the ability to clearly articulate complex financial concepts and customer-derived insights to executive stakeholders and technical teams.
Jan 06, 2026
Full time
is a smart financial app designed for your everyday life - at home and on the go. We make payments, online shopping, and personal finance management fast, secure, and effortless. With ZEN, you can enjoy cashback on purchases, full control over your spending, and peace of mind thanks to purchase protection. A built-in multi-currency account lets you spend abroad or shop internationally with great exchange rates and no hidden fees. About the role The Senior FX Manager will be a critical leader in our Commercial Finance, Treasury and Product teams, responsible for the strategic analysis, pricing, and execution of our Foreign Exchange and cross-border payment offerings. This role requires a blend of deep market expertise, strong analytical skills, and proven leadership ability to drive critical and optimized business decisions. Key Responsibilities FX Pricing & Profitability: Own the end-to-end FX pricing strategy for retail and business products (multi-currency accounts, payments, and in-app exchange), ensuring competitiveness, compliance, and optimal margin capture. This includes setting dynamic spreads and developing tiered pricing structures based on customer segmentation and market conditions. Customer Behavior & Needs Analysis (Strengthened Focus): Deep Customer Segmentation: Conduct granular analysis of the existing customer base (both consumer and business) to understand FX consumption patterns, frequency, average volume, and preferred exchange corridors. Behavioral Modeling: Utilize data to model and predict future FX needs and behavioral triggers (e.g., wallet top-ups, international commerce payments) to inform proactive liquidity positioning and optimize customer-facing exchange rates. Pricing Elasticity: Analyze the price sensitivity of different customer segments to FX spreads and fees to drive volume growth while maximizing profit. Market Analysis & Insights: Conduct deep-dive analysis on global macroeconomic trends, central bank policies, and market liquidity to generate actionable insights and forecasting models for proprietary risk management and product development. Present concise daily market updates to internal trading and product teams. Hedge Management: Develop and execute advanced hedging strategies (e.g., limit orders, forwards, NDFs, options) to mitigate currency risk exposure across ZEN's balance sheet and operational cash flows. Oversee the calculation of FX exposure and manage counterparty relationships for execution. System Optimization: Work closely with engineering and product teams to enhance and automate our internal FX trading and settlement infrastructure, ensuring best-in-class execution, minimal slippage, and efficient straight-through processing (STP). Act as the FX SME for the implementation of new trading algorithms or liquidity connectors. Reporting & Governance: Design, produce, and present detailed FX performance reports to senior management, highlighting revenue drivers, cost of funds, hedging effectiveness, and adherence to risk limits. Cross-Functional & Product Collaboration (Strengthened Focus): Serve as the primary FX subject matter expert (SME) for critical cross-functional teams. Customer-Centric Product Design: Proactively use insights derived from customer FX behavior analysis to inform and champion the development of new multi-currency product features, new payment corridors, and improved in-app exchange experiences that directly address expressed customer needs. Translate complex regulatory or market dynamics into clear, actionable requirements and business specifications for product development. Regulatory Liaison: Stay abreast of evolving global FX regulations (e.g., T+1, MiFID II, PSD2, local payment regulations) and collaborate with the Compliance Officer to ensure ZEN's FX activities remain fully compliant across all operating jurisdictions. Counterparty Relationship Management: Manage and monitor relationships with Liquidity Providers (LPs) and banking partners, evaluating their pricing quality, execution reliability, and credit lines to ensure ZEN has the most efficient access to the FX market. Required Qualifications & Skills Experience: Minimum 5-7 years of direct experience in FX analysis, Treasury, or a quantitative FX trading role, with at least 2 years in a managerial or senior lead position, preferably within a fintech, neobank, or e-money institution. Education: Bachelor's degree in Finance, Economics, Quantitative Analysis, or a related field. An advanced degree (Master's) or a professional certification (e.g., CFA, FRM, or Ariel Certification in Quantitative Finance) is highly advantageous. Technical Expertise: Expert proficiency in data analysis tools, specifically SQL for data extraction and modeling. Demonstrable experience building and maintaining quantitative models for FX pricing, forecasting, or risk measurement (Python or R proficiency is a significant plus). In-depth knowledge of FX execution platforms, including best execution principles, matching engines, and API connectivity. Fintech Acumen: Deep understanding of the payments and cross-border FX ecosystem, including liquidity management, FX pricing methodologies, and the application of technology (API integration, cloud infrastructure) in a regulated environment. Communication: Exceptional analytical report writing and presentation skills, with the ability to clearly articulate complex financial concepts and customer-derived insights to executive stakeholders and technical teams.
Introduction SymphonyAI Financial Services is seeking a Senior Product Manager (AI First) to lead the product vision and roadmap for our Sensa Investigation - the central case management, workflow, and analyst experience layer across our financial crime and compliance portfolio (ie., AML Transaction Monitoring, KYC, Sanctions, Fraud and extending across the Compliance and Risk framework). This role is ideal for a hands on, AI native product leader who deeply understands financial crime investigations and disclosures, and is excited to re imagine the end to end investigation lifecycle using AI and Agentic AI - from alert triage and case creation through investigation, collaboration, decisioning, disclosure/reporting, and post case learning. You will own the product strategy for Sensa Investigation, define and deliver an AI first analyst experience, and drive cross functional execution with engineering, design, data science, go to market teams, and customers. Job Description Key Responsibilities Product Vision & Strategy Define and continuously refine the product vision, strategy, and multi year roadmap for Sensa Investigation as the core investigation and case management platform for SymphonyAI Financial Services. Develop a clear AI first and Agentic AI strategy for investigations, spanning intelligent alert triage, dynamic case assembly, automated evidence gathering, recommended actions, draft decisions, and disclosures. Translate market trends, regulatory developments, and customer feedback into a cohesive, differentiated product strategy that aligns with SymphonyAI's platform and portfolio direction. Define the role of Sensa Investigation within the overall product suite (screening, monitoring, KYC/CDD, fraud, market surveillance, customer risk rating, entity resolution, etc.) and ensure tight product integration. Domain & Customer Leadership Act as a domain expert and trusted partner to our customers on AML TM, KYC, Sanctions, Fraud, and Financial Crime investigations - including typologies, investigative workflows, adverse media, escalation rules, quality assurance, and governance. Deeply understand investigation and case management processes (e.g., Level 1 / Level 2 / Level 3 investigations, referrals, escalations, quality checks, audit, closure, SAR/STR/SMR filing, regulatory disclosures, and post case reviews). Engage regularly with compliance officers, investigation teams, operations leaders, and technology stakeholders at Tier 1 and Tier 2 financial institutions to understand pain points and validate concepts. Maintain a strong understanding of global regulations and expectations impacting investigations (e.g., BSA/AML, FATF, OFAC, EU AML directives, sanctions regimes, fraud and consumer protection regs, surveillance regulations). AI & Agentic AI Productization Partner with AI/ML and data science teams to define AI powered investigation capabilities, including: Intelligent case creation, clustering, and prioritization. Agent driven evidence gathering across internal and external data sources. AI copilots for investigators (guided investigations, recommended next steps, narrative generation). Automated/draft disclosures and regulatory reports (e.g., SAR/STR narratives, supporting documentation, decision rationales). Continuous learning from case outcomes, QA feedback, and regulatory changes. Define Agentic AI patterns and use cases for autonomous or semi autonomous workflows (e.g., auto closure of low risk alerts, pre investigation triage, periodic review workflows, negative news investigations). Own the balance between AI innovation, explainability, controls, and regulatory defensibility - ensuring all AI driven features meet standards for transparency, auditability, and human in the loop oversight. Collaborate with platform and engineering teams to align Sensa Investigation capabilities with the underlying AI platform, data fabric, ontologies, and workflow engines. Product Execution & Delivery Translate strategy into clear, prioritized product roadmaps, epics, and user stories with crisp acceptance criteria and measurable outcomes. Lead backlog grooming, sprint planning, and release scoping in close partnership with engineering, UX, and data science. Drive the end to end product lifecycle - from concept and discovery through design, build, test, launch, and iterative improvement. Collaborate with UX to design intuitive, high performance analyst and manager experiences - dashboards, queues, case views, timelines, evidence workspaces, investigation notebooks, and reporting. Ensure the product meets the needs of complex enterprise deployments - including multi jurisdiction and multi business unit operations, configurable workflows, permissions, data residency, and extensibility. Stakeholder & Go To Market Collaboration Partner with Sales, Customer Success, and Solutions teams to support strategic opportunities, customer workshops, RFP responses, and demos. Own the pricing, packaging, ROI narrative and competitive differentiation, ultimately driving revenue growth. Provide product expertise and positioning to Marketing for messaging, collateral, and thought leadership (whitepapers, webinars, conference talks). Work closely with Implementation and Professional Services teams to ensure that Sensa Investigation is deployable, configurable, and scalable in real world environments. Define and track product KPIs and customer value metrics (e.g., case handling time, investigation quality, consistency of decisions, SAR/NFA mix, productivity uplift, AI adoption and impact). What Success Looks Like (First 12-18 Months) A clear, multi release roadmap for Sensa Investigation that is understood and endorsed by internal stakeholders and key customers. Delivery of high impact AI and Agentic AI features that demonstrably improve investigation efficiency, quality, and consistency. Strong customer adoption and satisfaction, with Sensa Investigation recognized as the primary console and workflow engine for investigators across multiple domains. Documented value stories and case studies around productivity gains, improved disclosure quality, and risk outcomes enabled by the platform. A clear feedback and learning loop between customers, engineering, and AI teams that continuously improves both product capabilities and underlying models. Candidate Profile Experience 7+ years of product management experience, with significant time in financial services, regtech, or fintech, ideally focused on financial crime or compliance products. Deep practical exposure to case management and investigations workflows in one or more of the following domains: AML transaction monitoring and investigations KYC/CDD and periodic reviews Sanctions and name screening investigations Fraud investigations (payments, cards, digital channels) Trade/market surveillance or conduct risk investigations Experience building and shipping AI powered enterprise products, preferably involving intelligent workflows, recommendations, copilots, or autonomous/agentic components. Proven track record of driving complex B2B or SaaS products from concept to successful market adoption across multiple releases. Experience working with global banks, broker dealers, insurers, or large fintechs, understanding their governance, risk, compliance, and technology landscapes. Skills & Competencies AI First Product Mindset: Ability to think from first principles about how AI and Agentic AI can reshape the investigation lifecycle, not just add point features. Comfort working with LLMs, ML models, retrieval systems, and orchestration frameworks, and translating these into user facing capabilities and requirements. Domain Depth in Investigations & Disclosures: Strong understanding of how investigators work day to day: data they consume, tools they use, pain points in existing case management and workflow tools. Familiarity with the end to end disclosure lifecycle (e.g., SAR/STR narrative standards, supporting documentation, internal approvals, regulatory expectations around timeliness and quality). Product Leadership & Execution: Demonstrated ability to own a product area end to end, set direction, and lead cross functional teams. Strong skills in requirements discovery, prioritization, trade off decisions, and stakeholder management. Data driven decision maker, comfortable with defining metrics, experiments, and success criteria. User Centric & Design Oriented: Passion for creating best in class analyst and case manager experiences that reduce friction, cognitive load, and operational risk. Ability to work closely with UX to turn complex workflows into simple, powerful, and intuitive experiences. Communication & Influence: Excellent written and verbal communication skills, including the ability to explain AI driven features and constraints in business terms to non technical stakeholders. Comfortable presenting to executives, regulators, and senior compliance stakeholders, as well as leading detailed working sessions with investigators and operations teams. Education Bachelor's degree in Computer Science, Engineering, Data Science, Business, or related field. Nice to Have . click apply for full job details
Jan 06, 2026
Full time
Introduction SymphonyAI Financial Services is seeking a Senior Product Manager (AI First) to lead the product vision and roadmap for our Sensa Investigation - the central case management, workflow, and analyst experience layer across our financial crime and compliance portfolio (ie., AML Transaction Monitoring, KYC, Sanctions, Fraud and extending across the Compliance and Risk framework). This role is ideal for a hands on, AI native product leader who deeply understands financial crime investigations and disclosures, and is excited to re imagine the end to end investigation lifecycle using AI and Agentic AI - from alert triage and case creation through investigation, collaboration, decisioning, disclosure/reporting, and post case learning. You will own the product strategy for Sensa Investigation, define and deliver an AI first analyst experience, and drive cross functional execution with engineering, design, data science, go to market teams, and customers. Job Description Key Responsibilities Product Vision & Strategy Define and continuously refine the product vision, strategy, and multi year roadmap for Sensa Investigation as the core investigation and case management platform for SymphonyAI Financial Services. Develop a clear AI first and Agentic AI strategy for investigations, spanning intelligent alert triage, dynamic case assembly, automated evidence gathering, recommended actions, draft decisions, and disclosures. Translate market trends, regulatory developments, and customer feedback into a cohesive, differentiated product strategy that aligns with SymphonyAI's platform and portfolio direction. Define the role of Sensa Investigation within the overall product suite (screening, monitoring, KYC/CDD, fraud, market surveillance, customer risk rating, entity resolution, etc.) and ensure tight product integration. Domain & Customer Leadership Act as a domain expert and trusted partner to our customers on AML TM, KYC, Sanctions, Fraud, and Financial Crime investigations - including typologies, investigative workflows, adverse media, escalation rules, quality assurance, and governance. Deeply understand investigation and case management processes (e.g., Level 1 / Level 2 / Level 3 investigations, referrals, escalations, quality checks, audit, closure, SAR/STR/SMR filing, regulatory disclosures, and post case reviews). Engage regularly with compliance officers, investigation teams, operations leaders, and technology stakeholders at Tier 1 and Tier 2 financial institutions to understand pain points and validate concepts. Maintain a strong understanding of global regulations and expectations impacting investigations (e.g., BSA/AML, FATF, OFAC, EU AML directives, sanctions regimes, fraud and consumer protection regs, surveillance regulations). AI & Agentic AI Productization Partner with AI/ML and data science teams to define AI powered investigation capabilities, including: Intelligent case creation, clustering, and prioritization. Agent driven evidence gathering across internal and external data sources. AI copilots for investigators (guided investigations, recommended next steps, narrative generation). Automated/draft disclosures and regulatory reports (e.g., SAR/STR narratives, supporting documentation, decision rationales). Continuous learning from case outcomes, QA feedback, and regulatory changes. Define Agentic AI patterns and use cases for autonomous or semi autonomous workflows (e.g., auto closure of low risk alerts, pre investigation triage, periodic review workflows, negative news investigations). Own the balance between AI innovation, explainability, controls, and regulatory defensibility - ensuring all AI driven features meet standards for transparency, auditability, and human in the loop oversight. Collaborate with platform and engineering teams to align Sensa Investigation capabilities with the underlying AI platform, data fabric, ontologies, and workflow engines. Product Execution & Delivery Translate strategy into clear, prioritized product roadmaps, epics, and user stories with crisp acceptance criteria and measurable outcomes. Lead backlog grooming, sprint planning, and release scoping in close partnership with engineering, UX, and data science. Drive the end to end product lifecycle - from concept and discovery through design, build, test, launch, and iterative improvement. Collaborate with UX to design intuitive, high performance analyst and manager experiences - dashboards, queues, case views, timelines, evidence workspaces, investigation notebooks, and reporting. Ensure the product meets the needs of complex enterprise deployments - including multi jurisdiction and multi business unit operations, configurable workflows, permissions, data residency, and extensibility. Stakeholder & Go To Market Collaboration Partner with Sales, Customer Success, and Solutions teams to support strategic opportunities, customer workshops, RFP responses, and demos. Own the pricing, packaging, ROI narrative and competitive differentiation, ultimately driving revenue growth. Provide product expertise and positioning to Marketing for messaging, collateral, and thought leadership (whitepapers, webinars, conference talks). Work closely with Implementation and Professional Services teams to ensure that Sensa Investigation is deployable, configurable, and scalable in real world environments. Define and track product KPIs and customer value metrics (e.g., case handling time, investigation quality, consistency of decisions, SAR/NFA mix, productivity uplift, AI adoption and impact). What Success Looks Like (First 12-18 Months) A clear, multi release roadmap for Sensa Investigation that is understood and endorsed by internal stakeholders and key customers. Delivery of high impact AI and Agentic AI features that demonstrably improve investigation efficiency, quality, and consistency. Strong customer adoption and satisfaction, with Sensa Investigation recognized as the primary console and workflow engine for investigators across multiple domains. Documented value stories and case studies around productivity gains, improved disclosure quality, and risk outcomes enabled by the platform. A clear feedback and learning loop between customers, engineering, and AI teams that continuously improves both product capabilities and underlying models. Candidate Profile Experience 7+ years of product management experience, with significant time in financial services, regtech, or fintech, ideally focused on financial crime or compliance products. Deep practical exposure to case management and investigations workflows in one or more of the following domains: AML transaction monitoring and investigations KYC/CDD and periodic reviews Sanctions and name screening investigations Fraud investigations (payments, cards, digital channels) Trade/market surveillance or conduct risk investigations Experience building and shipping AI powered enterprise products, preferably involving intelligent workflows, recommendations, copilots, or autonomous/agentic components. Proven track record of driving complex B2B or SaaS products from concept to successful market adoption across multiple releases. Experience working with global banks, broker dealers, insurers, or large fintechs, understanding their governance, risk, compliance, and technology landscapes. Skills & Competencies AI First Product Mindset: Ability to think from first principles about how AI and Agentic AI can reshape the investigation lifecycle, not just add point features. Comfort working with LLMs, ML models, retrieval systems, and orchestration frameworks, and translating these into user facing capabilities and requirements. Domain Depth in Investigations & Disclosures: Strong understanding of how investigators work day to day: data they consume, tools they use, pain points in existing case management and workflow tools. Familiarity with the end to end disclosure lifecycle (e.g., SAR/STR narrative standards, supporting documentation, internal approvals, regulatory expectations around timeliness and quality). Product Leadership & Execution: Demonstrated ability to own a product area end to end, set direction, and lead cross functional teams. Strong skills in requirements discovery, prioritization, trade off decisions, and stakeholder management. Data driven decision maker, comfortable with defining metrics, experiments, and success criteria. User Centric & Design Oriented: Passion for creating best in class analyst and case manager experiences that reduce friction, cognitive load, and operational risk. Ability to work closely with UX to turn complex workflows into simple, powerful, and intuitive experiences. Communication & Influence: Excellent written and verbal communication skills, including the ability to explain AI driven features and constraints in business terms to non technical stakeholders. Comfortable presenting to executives, regulators, and senior compliance stakeholders, as well as leading detailed working sessions with investigators and operations teams. Education Bachelor's degree in Computer Science, Engineering, Data Science, Business, or related field. Nice to Have . click apply for full job details
Our client, a logistics company based in the United Kingdom, is seeking an Executive Managing Director to serve as their senior leader responsible for driving revenue growth. The successful candidate will combine deep logistics industry expertise with proven ability to identify new business opportunities, negotiate major contracts, and deliver sustained profitable growth in a competitive marketplace. Key Responsibilities Develop and implement a comprehensive commercial strategy aligned with the company's long-term growth objectives and market positioning Lead, mentor, and expand the sales and business development teams to consistently achieve and exceed revenue targets Identify and pursue new market opportunities, service offerings, and geographic expansion initiatives Build and maintain strategic relationships with major clients, negotiating complex contracts and ensuring exceptional service delivery Collaborate with operations, finance, and technology leadership to ensure commercial initiatives are supported by appropriate infrastructure and resources Analyse market trends, competitive dynamics, and customer needs to inform pricing strategies and service development Present regular performance updates to the Board, providing clear visibility into pipeline health, revenue forecasts, and strategic priorities Represent the company at industry events, conferences, and in media engagements to enhance brand visibility and thought leadership Drive a culture of accountability, innovation, and customer focus throughout the organisation Required Qualifications Minimum 15 years of progressive leadership experience, with at least 5 years in a senior executive commercial role Demonstrated track record of delivering significant revenue growth within logistics, supply chain, freight forwarding, or related industries Strong commercial acumen with experience in contract negotiation, pricing strategy, and key account management Proven ability to build, develop, and lead high-performing sales organisations Experience working with and presenting to boards of directors and senior stakeholders Exceptional communication, negotiation, and relationship-building skills Bachelor's degree in related field. Preferred Qualifications MBA or equivalent advanced degree Experience with international logistics operations and cross-border commercial partnerships Salary: £200,000 - £250,000 per annum, commensurate with experience Benefits Package: Performance-based annual bonus scheme Comprehensive benefits package (Medical and Pension) Equal Employment Opportunity and Non-Discrimination Policy Equal Employment Opportunity Statement Both Keller Executive Search and our clients are Equal Opportunity Employers. For all positions, whether with Keller Executive Search or our clients, qualified applicants will receive consideration for employment without regard to race, skin color, religion, sex, sexual orientation, gender identity, gender expression, nationality, age, disability, genetic information, or any other characteristic protected under EU law and the laws of the respective EU member states. Commitment to Diversity Keller Executive Search and its clients are committed to fostering a diverse and inclusive work environment where all individuals are valued and respected. We recognize and celebrate the cultural diversity across EU member states. Reasonable Accommodations Both Keller Executive Search and our clients are committed to providing reasonable accommodations to individuals with disabilities, in accordance with EU Directive 2000/78/EC and national laws of EU member states. We engage in an interactive process to determine effective, reasonable accommodations. Compensation Information For client positions, compensation information will be provided in accordance with applicable EU and national laws. When required by law, salary information will be included in job postings or provided during the recruitment process. We are committed to pay transparency and equal pay for equal work, in line with EU Directive 2006/54/EC and national laws on pay equity. Compliance with Laws Both Keller Executive Search and our clients comply with EU laws, directives, and regulations, as well as national laws of EU member states governing non-discrimination in employment. This policy applies to all employment terms and conditions, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Workplace Harassment Both Keller Executive Search and our clients expressly prohibit any form of workplace harassment based on any protected characteristic under EU law and the laws of EU member states. This includes, but is not limited to, harassment based on race, ethnic origin, religion, sex, sexual orientation, gender identity or expression, nationality, age, disability, or genetic information. Data Protection and Privacy We process personal data in compliance with the General Data Protection Regulation (GDPR) and applicable national data protection laws. For more information about how we collect and process personal data for recruitment and employment purposes, please review our Privacy Policy at . Pay Equity Both Keller Executive Search and our clients are committed to pay equity and conduct periodic pay equity analyses in accordance with applicable EU and national laws. Working Time and Leave We comply with EU Directive 2003/88/EC concerning certain aspects of the organization of working time, as well as national laws of EU member states regarding working hours, rest periods, and leave entitlements. Health and Safety We are committed to providing a safe and healthy work environment in accordance with EU Framework Directive 89/391/EEC on Safety and Health at Work and relevant national laws of EU member states. Works Councils and Employee Representation We respect the rights of employees to form and join works councils and other forms of employee representation in accordance with EU Directive 2009/38/EC and national laws of EU member states. Country-Specific Declarations While this policy provides a general framework applicable across the EU, it's important to note that specific employment laws can vary significantly between EU member states. To ensure full compliance with local regulations, we make the following provisions: Local Law Compliance: In addition to EU-wide regulations, we comply with all national laws and regulations of the specific EU member state where the employment takes place. Country-Specific Addenda: For each EU country where we operate, we maintain country-specific addenda to this policy. These addenda outline any additional requirements, protections, or procedures mandated by national law that go beyond or differ from EU-wide standards. Language Requirements: In countries where local law requires that employment policies be provided in the local language, we will make available a properly translated version of this policy and its country-specific addendum. Notification of Applicable Laws: During the recruitment process, candidates will be informed of the specific national laws that apply to their potential employment, in addition to EU-wide regulations. Regular Updates: We commit to regularly reviewing and updating our country-specific addenda to reflect any changes in national employment laws. Precedence of National Law: Where national law provides greater protection or additional rights to employees beyond what is outlined in this general EU policy, the national law will take precedence. Specific Declarations: Where required by national law, we will make specific declarations regarding matters such as: Pay transparency and gender pay gap reporting Working time arrangements Collective bargaining agreements Data protection and privacy measures Whistleblower protection mechanisms Any quota systems for underrepresented groups in employment Access to Information: Employees and candidates can request information about the country-specific policies applicable to their employment or potential employment by contacting . Genetic Information In accordance with EU and national laws, both Keller Executive Search and our clients do not discriminate based on genetic information. We do not request or require genetic information from applicants or employees, except as permitted by law. Local Laws Both Keller Executive Search and our clients comply with all applicable local laws and ordinances regarding employment practices in the areas where we operate within the EU. Note: This job posting may be for a position with Keller Executive Search or one of our clients. The specific employer will be identified during the application and interview process. Employment laws and requirements may vary depending on the employer and location within the EU.
Jan 06, 2026
Full time
Our client, a logistics company based in the United Kingdom, is seeking an Executive Managing Director to serve as their senior leader responsible for driving revenue growth. The successful candidate will combine deep logistics industry expertise with proven ability to identify new business opportunities, negotiate major contracts, and deliver sustained profitable growth in a competitive marketplace. Key Responsibilities Develop and implement a comprehensive commercial strategy aligned with the company's long-term growth objectives and market positioning Lead, mentor, and expand the sales and business development teams to consistently achieve and exceed revenue targets Identify and pursue new market opportunities, service offerings, and geographic expansion initiatives Build and maintain strategic relationships with major clients, negotiating complex contracts and ensuring exceptional service delivery Collaborate with operations, finance, and technology leadership to ensure commercial initiatives are supported by appropriate infrastructure and resources Analyse market trends, competitive dynamics, and customer needs to inform pricing strategies and service development Present regular performance updates to the Board, providing clear visibility into pipeline health, revenue forecasts, and strategic priorities Represent the company at industry events, conferences, and in media engagements to enhance brand visibility and thought leadership Drive a culture of accountability, innovation, and customer focus throughout the organisation Required Qualifications Minimum 15 years of progressive leadership experience, with at least 5 years in a senior executive commercial role Demonstrated track record of delivering significant revenue growth within logistics, supply chain, freight forwarding, or related industries Strong commercial acumen with experience in contract negotiation, pricing strategy, and key account management Proven ability to build, develop, and lead high-performing sales organisations Experience working with and presenting to boards of directors and senior stakeholders Exceptional communication, negotiation, and relationship-building skills Bachelor's degree in related field. Preferred Qualifications MBA or equivalent advanced degree Experience with international logistics operations and cross-border commercial partnerships Salary: £200,000 - £250,000 per annum, commensurate with experience Benefits Package: Performance-based annual bonus scheme Comprehensive benefits package (Medical and Pension) Equal Employment Opportunity and Non-Discrimination Policy Equal Employment Opportunity Statement Both Keller Executive Search and our clients are Equal Opportunity Employers. For all positions, whether with Keller Executive Search or our clients, qualified applicants will receive consideration for employment without regard to race, skin color, religion, sex, sexual orientation, gender identity, gender expression, nationality, age, disability, genetic information, or any other characteristic protected under EU law and the laws of the respective EU member states. Commitment to Diversity Keller Executive Search and its clients are committed to fostering a diverse and inclusive work environment where all individuals are valued and respected. We recognize and celebrate the cultural diversity across EU member states. Reasonable Accommodations Both Keller Executive Search and our clients are committed to providing reasonable accommodations to individuals with disabilities, in accordance with EU Directive 2000/78/EC and national laws of EU member states. We engage in an interactive process to determine effective, reasonable accommodations. Compensation Information For client positions, compensation information will be provided in accordance with applicable EU and national laws. When required by law, salary information will be included in job postings or provided during the recruitment process. We are committed to pay transparency and equal pay for equal work, in line with EU Directive 2006/54/EC and national laws on pay equity. Compliance with Laws Both Keller Executive Search and our clients comply with EU laws, directives, and regulations, as well as national laws of EU member states governing non-discrimination in employment. This policy applies to all employment terms and conditions, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Workplace Harassment Both Keller Executive Search and our clients expressly prohibit any form of workplace harassment based on any protected characteristic under EU law and the laws of EU member states. This includes, but is not limited to, harassment based on race, ethnic origin, religion, sex, sexual orientation, gender identity or expression, nationality, age, disability, or genetic information. Data Protection and Privacy We process personal data in compliance with the General Data Protection Regulation (GDPR) and applicable national data protection laws. For more information about how we collect and process personal data for recruitment and employment purposes, please review our Privacy Policy at . Pay Equity Both Keller Executive Search and our clients are committed to pay equity and conduct periodic pay equity analyses in accordance with applicable EU and national laws. Working Time and Leave We comply with EU Directive 2003/88/EC concerning certain aspects of the organization of working time, as well as national laws of EU member states regarding working hours, rest periods, and leave entitlements. Health and Safety We are committed to providing a safe and healthy work environment in accordance with EU Framework Directive 89/391/EEC on Safety and Health at Work and relevant national laws of EU member states. Works Councils and Employee Representation We respect the rights of employees to form and join works councils and other forms of employee representation in accordance with EU Directive 2009/38/EC and national laws of EU member states. Country-Specific Declarations While this policy provides a general framework applicable across the EU, it's important to note that specific employment laws can vary significantly between EU member states. To ensure full compliance with local regulations, we make the following provisions: Local Law Compliance: In addition to EU-wide regulations, we comply with all national laws and regulations of the specific EU member state where the employment takes place. Country-Specific Addenda: For each EU country where we operate, we maintain country-specific addenda to this policy. These addenda outline any additional requirements, protections, or procedures mandated by national law that go beyond or differ from EU-wide standards. Language Requirements: In countries where local law requires that employment policies be provided in the local language, we will make available a properly translated version of this policy and its country-specific addendum. Notification of Applicable Laws: During the recruitment process, candidates will be informed of the specific national laws that apply to their potential employment, in addition to EU-wide regulations. Regular Updates: We commit to regularly reviewing and updating our country-specific addenda to reflect any changes in national employment laws. Precedence of National Law: Where national law provides greater protection or additional rights to employees beyond what is outlined in this general EU policy, the national law will take precedence. Specific Declarations: Where required by national law, we will make specific declarations regarding matters such as: Pay transparency and gender pay gap reporting Working time arrangements Collective bargaining agreements Data protection and privacy measures Whistleblower protection mechanisms Any quota systems for underrepresented groups in employment Access to Information: Employees and candidates can request information about the country-specific policies applicable to their employment or potential employment by contacting . Genetic Information In accordance with EU and national laws, both Keller Executive Search and our clients do not discriminate based on genetic information. We do not request or require genetic information from applicants or employees, except as permitted by law. Local Laws Both Keller Executive Search and our clients comply with all applicable local laws and ordinances regarding employment practices in the areas where we operate within the EU. Note: This job posting may be for a position with Keller Executive Search or one of our clients. The specific employer will be identified during the application and interview process. Employment laws and requirements may vary depending on the employer and location within the EU.
Join our team at the Guardian and be a part of a diverse and inclusive global organisation that delivers fearless, investigative journalism, and holds power to account. Our team of award-winning journalists, cutting-edge commercial professionals, and industry-leading digital experts are committed to making a difference and represent a wide range of backgrounds and perspectives. We offer a challenging and exciting environment for career development, with a focus on training, growth and fostering an inclusive culture. We are now looking for an Executive Assistant to provide dedicated support to the Chief Supporter Officer (CSO). As part of our Marketing and Reader Revenue team (MRR) you'll work closely alongside the CSO on a day-to-day basis to support them with their key priorities, business area, special projects and daily and weekly objectives. This role is ideally suited to a proactive individual who is passionate about working in an internationally-focused, progressive journalism organisation. About the Role Understand the CSO's priorities and proactively plan their time in order to maximise their efficiency. Complex diary management, including the scheduling of all internal and external meetings across multiple time zones, video and audio conference calls, travel and events. Extensive inbox management; prioritising and sorting a high frequency of incoming emails; acting on behalf of the CSO to respond directly to emails where appropriate. Run regular updates with the CSO, working with them to prioritise tasks and meeting requests with long and short term planning and goal setting. Acting as both gate-keeper and first point of contact for all internal and external stakeholder communication. Fielding and directing requests where necessary and assisting with incoming enquiries in a timely manner. Organisation and coordination of internal and external business meetings, including full management of all meeting logistics, agendas, guest lists, venue liaison, travel, briefing materials and any necessary technical support. Manage the CSO's expenses. Work strategically with the Marketing and Reader Revenue senior leadership team to manage department culture. About You Extensive Executive Assistant experience at C-Suite level within a large or global organisation Experience working in a fast-paced business along with an understanding of the media landscape Exceptional time management and organisational skills, including complex diary management and travel arrangements Excellent verbal, written, grammatical, editing and proofing skills. Experience with Google Suite and MS Office. Proactive, with a proven ability to anticipate actions, requirements and contingency plans to ensure various conflicting deadlines are met and commitments achieved Able to build relationships quickly with stakeholders at all levels and work in the strictest of confidence . Process-oriented thinking and strong attention to detail with an anticipatory, forward planning mindset. A flexible can do attitude, adaptable, agile and enjoys a challenge. Diplomatic and confident decision maker. Manages confidential information with a discreet and tactful approach. We actively encourage applications from candidates who are Black, Asian or minority-ethnic (BAME), or from other groups traditionally underrepresented in the UK media. We operate in a hybrid environment working 3 days a week from our offices in Kings Cross and 2 days a week remotely. We value and respect all differences (seen and unseen) in all people. We aspire to have inclusive working experiences and an environment that reflects the audience we serve, where our people have equal access to career development opportunities, their voices are heard and can contribute to our future. We actively encourage applications from people of all backgrounds. Many of our staff work flexibly and we will consider all requests for flexible working arrangements. How to Apply To apply, please upload your latest CV and a cover letter which outlines why you'd love to take on this role, and why you're a great match for what we're looking for. We appreciate the time taken to prepare each application we receive. We do not use AI-assisted technology to review applications; every application is reviewed by a member of our recruitment team. The closing date for applications is Monday 12th January 2026. All roles at the Guardian are open for everybody to apply. It is important to us that you feel supported and comfortable throughout your recruitment process, in order to perform your best. Please let us know if there are any changes we could make to help your application, this includes providing documents in accessible formats or personalising the process to better support your needs. Please contact Anna Vipers on to discuss further so we can work with you to support you through your application. Benefits at the Guardian You'll have 30 days of annual leave per year (plus bank holidays) with the option to purchase an additional 5 days. Our pension scheme is generous; if you contribute 5% then we will contribute 8-12% (depending on your age). We believe in giving back, which is why employees are given 2 volunteering days annually and the option of payroll giving. Season ticket loans are also available. You are entitled to private healthcare, life cover, income protection, and eye tests. You can also opt in to dental insurance. We have enhanced maternity, paternity, adoption and shared parental leave policies in place. We also support our employees by offering an IVF, menopause, baby loss, and trans equality policy. Culture and Wellbeing We want everyone to feel like they belong at the Guardian and we champion diversity of thought. Our various employee forums provide a platform to use their voice to foster an inclusive workplace. We became the first major media organisation to achieve B Corp status. We offer tools to help you prioritise your wellbeing including access to our employee benefits platform which provides tailored support for health and wellbeing. In addition, we also offer free yoga and pilates classes. These run alongside our corporate gym membership and cycle to work scheme. Our canteen has views overlooking the Regents Canal and caters for breakfast, lunch and dinner. Learning and Development We encourage personal and professional growth. Employees have access to a broad range of tools and solutions, and we are happy to support the pursuit of professional qualifications through vocational courses and apprenticeships.
Jan 06, 2026
Full time
Join our team at the Guardian and be a part of a diverse and inclusive global organisation that delivers fearless, investigative journalism, and holds power to account. Our team of award-winning journalists, cutting-edge commercial professionals, and industry-leading digital experts are committed to making a difference and represent a wide range of backgrounds and perspectives. We offer a challenging and exciting environment for career development, with a focus on training, growth and fostering an inclusive culture. We are now looking for an Executive Assistant to provide dedicated support to the Chief Supporter Officer (CSO). As part of our Marketing and Reader Revenue team (MRR) you'll work closely alongside the CSO on a day-to-day basis to support them with their key priorities, business area, special projects and daily and weekly objectives. This role is ideally suited to a proactive individual who is passionate about working in an internationally-focused, progressive journalism organisation. About the Role Understand the CSO's priorities and proactively plan their time in order to maximise their efficiency. Complex diary management, including the scheduling of all internal and external meetings across multiple time zones, video and audio conference calls, travel and events. Extensive inbox management; prioritising and sorting a high frequency of incoming emails; acting on behalf of the CSO to respond directly to emails where appropriate. Run regular updates with the CSO, working with them to prioritise tasks and meeting requests with long and short term planning and goal setting. Acting as both gate-keeper and first point of contact for all internal and external stakeholder communication. Fielding and directing requests where necessary and assisting with incoming enquiries in a timely manner. Organisation and coordination of internal and external business meetings, including full management of all meeting logistics, agendas, guest lists, venue liaison, travel, briefing materials and any necessary technical support. Manage the CSO's expenses. Work strategically with the Marketing and Reader Revenue senior leadership team to manage department culture. About You Extensive Executive Assistant experience at C-Suite level within a large or global organisation Experience working in a fast-paced business along with an understanding of the media landscape Exceptional time management and organisational skills, including complex diary management and travel arrangements Excellent verbal, written, grammatical, editing and proofing skills. Experience with Google Suite and MS Office. Proactive, with a proven ability to anticipate actions, requirements and contingency plans to ensure various conflicting deadlines are met and commitments achieved Able to build relationships quickly with stakeholders at all levels and work in the strictest of confidence . Process-oriented thinking and strong attention to detail with an anticipatory, forward planning mindset. A flexible can do attitude, adaptable, agile and enjoys a challenge. Diplomatic and confident decision maker. Manages confidential information with a discreet and tactful approach. We actively encourage applications from candidates who are Black, Asian or minority-ethnic (BAME), or from other groups traditionally underrepresented in the UK media. We operate in a hybrid environment working 3 days a week from our offices in Kings Cross and 2 days a week remotely. We value and respect all differences (seen and unseen) in all people. We aspire to have inclusive working experiences and an environment that reflects the audience we serve, where our people have equal access to career development opportunities, their voices are heard and can contribute to our future. We actively encourage applications from people of all backgrounds. Many of our staff work flexibly and we will consider all requests for flexible working arrangements. How to Apply To apply, please upload your latest CV and a cover letter which outlines why you'd love to take on this role, and why you're a great match for what we're looking for. We appreciate the time taken to prepare each application we receive. We do not use AI-assisted technology to review applications; every application is reviewed by a member of our recruitment team. The closing date for applications is Monday 12th January 2026. All roles at the Guardian are open for everybody to apply. It is important to us that you feel supported and comfortable throughout your recruitment process, in order to perform your best. Please let us know if there are any changes we could make to help your application, this includes providing documents in accessible formats or personalising the process to better support your needs. Please contact Anna Vipers on to discuss further so we can work with you to support you through your application. Benefits at the Guardian You'll have 30 days of annual leave per year (plus bank holidays) with the option to purchase an additional 5 days. Our pension scheme is generous; if you contribute 5% then we will contribute 8-12% (depending on your age). We believe in giving back, which is why employees are given 2 volunteering days annually and the option of payroll giving. Season ticket loans are also available. You are entitled to private healthcare, life cover, income protection, and eye tests. You can also opt in to dental insurance. We have enhanced maternity, paternity, adoption and shared parental leave policies in place. We also support our employees by offering an IVF, menopause, baby loss, and trans equality policy. Culture and Wellbeing We want everyone to feel like they belong at the Guardian and we champion diversity of thought. Our various employee forums provide a platform to use their voice to foster an inclusive workplace. We became the first major media organisation to achieve B Corp status. We offer tools to help you prioritise your wellbeing including access to our employee benefits platform which provides tailored support for health and wellbeing. In addition, we also offer free yoga and pilates classes. These run alongside our corporate gym membership and cycle to work scheme. Our canteen has views overlooking the Regents Canal and caters for breakfast, lunch and dinner. Learning and Development We encourage personal and professional growth. Employees have access to a broad range of tools and solutions, and we are happy to support the pursuit of professional qualifications through vocational courses and apprenticeships.
About The Role Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thr click apply for full job details
Jan 06, 2026
Full time
About The Role Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thr click apply for full job details
Senior Legal Counsel Our client, a global Fintech business is seeking a seasoned Senior Legal Counsel to focus on commercial contracting for the company s global SaaS products, working closely with Sales, Customer Success, Product and other internal stakeholders. The position is suited to someone who is practical, commercial, and comfortable managing a high volume of contract work. Key Responsibilities Lead on the drafting, review and negotiation of a wide range of sales-driven commercial contracts, including SaaS subscription agreements, MSAs, DPAs, partnership agreements and renewals (approximately % of the workload) Provide clear, commercially focused legal advice to support revenue generation and customer growth Support corporate, company secretarial and general advisory matters as required Advise internal teams on contractual risk, compliance considerations and practical mitigations Maintain contract templates and ensure alignment with evolving regulatory, commercial and data protection requirements Work closely with cross-functional teams to support deal closure, contract governance and operational effectiveness Ensure contracts are negotiated efficiently while protecting the company s legal, commercial and data protection interests Key Skills Qualified solicitor in the UK with at least 5 years post-qualification experience (PQE) in a relevant legal field. Experience in technology and software industries. Strong understanding of commercial contracts, intellectual property law, data protection (GDPR), and regulatory compliance. Excellent communication skills, with the ability to provide clear and practical legal advice to non-legal stakeholders. Ability to manage a variety of legal issues and prioritize effectively in a fast-paced, growing company. Strong negotiation skills and the ability to navigate complex legal and business issues. Experience working within or advising on matters for a fast-growing, technology-driven business is a plus. Attributes Must have strong experience of SaaS contracting, ideally within a fintech or technology company Demonstrable background managing high-volume, contract-heavy workloads with a commercial and pragmatic approach Comfortable working independently on commercial contracts but also able to collaborate effectively with stakeholders across the business Ability to communicate legal concepts clearly and translate contractual implications into practical business guidance Strong organisational skills, with the ability to move quickly in a fast-paced environment Key Stakeholders Reports to the Chief Finance Officer Senior Management Team Salary £85,000 - £120,000 (depending on location and experience) plus benefits (see attached)
Jan 05, 2026
Full time
Senior Legal Counsel Our client, a global Fintech business is seeking a seasoned Senior Legal Counsel to focus on commercial contracting for the company s global SaaS products, working closely with Sales, Customer Success, Product and other internal stakeholders. The position is suited to someone who is practical, commercial, and comfortable managing a high volume of contract work. Key Responsibilities Lead on the drafting, review and negotiation of a wide range of sales-driven commercial contracts, including SaaS subscription agreements, MSAs, DPAs, partnership agreements and renewals (approximately % of the workload) Provide clear, commercially focused legal advice to support revenue generation and customer growth Support corporate, company secretarial and general advisory matters as required Advise internal teams on contractual risk, compliance considerations and practical mitigations Maintain contract templates and ensure alignment with evolving regulatory, commercial and data protection requirements Work closely with cross-functional teams to support deal closure, contract governance and operational effectiveness Ensure contracts are negotiated efficiently while protecting the company s legal, commercial and data protection interests Key Skills Qualified solicitor in the UK with at least 5 years post-qualification experience (PQE) in a relevant legal field. Experience in technology and software industries. Strong understanding of commercial contracts, intellectual property law, data protection (GDPR), and regulatory compliance. Excellent communication skills, with the ability to provide clear and practical legal advice to non-legal stakeholders. Ability to manage a variety of legal issues and prioritize effectively in a fast-paced, growing company. Strong negotiation skills and the ability to navigate complex legal and business issues. Experience working within or advising on matters for a fast-growing, technology-driven business is a plus. Attributes Must have strong experience of SaaS contracting, ideally within a fintech or technology company Demonstrable background managing high-volume, contract-heavy workloads with a commercial and pragmatic approach Comfortable working independently on commercial contracts but also able to collaborate effectively with stakeholders across the business Ability to communicate legal concepts clearly and translate contractual implications into practical business guidance Strong organisational skills, with the ability to move quickly in a fast-paced environment Key Stakeholders Reports to the Chief Finance Officer Senior Management Team Salary £85,000 - £120,000 (depending on location and experience) plus benefits (see attached)
About The Role Right across infrastructure,theresa requirement to not onlymaintain, but also renew and reimagine. Whatever stageyoureat in your career, with usyoullhave an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a?friendly,funand respectful environment where you are encouraged to thrive click apply for full job details
Jan 02, 2026
Full time
About The Role Right across infrastructure,theresa requirement to not onlymaintain, but also renew and reimagine. Whatever stageyoureat in your career, with usyoullhave an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a?friendly,funand respectful environment where you are encouraged to thrive click apply for full job details
Regional Head of Sales (Midlands) IT Managed Services & Technology Solutions Competitive Package Lead Regional Sales Performance - £120k-£130k OTE Proven IT sales leader? Drive revenue growth and build a winning team. The Opportunity Focus Group has grown to a £1bn valuation serving 30,000+ UK businesses with comprehensive IT managed services, telecoms, and cyber security solutions. As we continue our aggressive growth trajectory, we need an experienced Regional Head of Sales to drive performance in a key region. This is a hands on leadership role for someone who lives and breathes IT services sales. You'll lead a high performing sales team, translate regional strategy into actionable plans, and ensure consistent achievement of ambitious revenue targets. Critical requirement: This role demands experience in IT managed services, MSP solutions, or technology services sales. What You'll Do Sales Performance & Revenue: Drive consistent achievement of individual and team sales targets, quotas, and KPIs Develop and execute tactical sales plans to maximize revenue and market penetration Monitor sales performance metrics and implement corrective actions where needed Oversee the entire sales pipeline with accurate forecasting and proactive opportunity management Ensure your team consistently converts opportunities across IT managed services, cloud, cyber security, and telecoms Leadership & Team Development: Build and maintain a high performing sales team capable of selling complex IT solutions Provide hands on coaching to develop consultative selling skills in managed services environments Challenge and support your managers to grow their leadership capabilities Have difficult conversations and manage underperformance decisively Inspire and motivate sales professionals to exceed targets Strategic Execution: Collaborate with Regional Managing Director to translate strategy into executable sales initiatives Ensure departmental activities align with company objectives and regional growth plans Engage with key stakeholders to solve complex departmental challenges Communicate transparently and ensure team alignment with strategic goals Make informed, strategically aligned decisions to drive progress Essential: IT Sales Background Required We need someone who has been in the trenches selling IT managed services and understands this market inside out: IT managed services sales (MSP, IT support, infrastructure, cloud solutions) Proven track record selling complex IT solutions to SME and mid market businesses (deal sizes £20k-£200k+) as well as an understanding of modern sales methodologies such as MEDDICC Deep understanding of IT service offerings: managed services, cloud migration, network infrastructure, cyber security Experience navigating technical sales cycles: involving multiple stakeholders (IT managers, CTOs, CFOs, business owners) Understanding of competitive landscape in the UK MSP and IT services market 3+ years in sales leadership managing, coaching, and developing sales teams Additional Essential Skills Leadership & People Management: Exceptional ability to inspire, motivate, and develop sales professionals Strong coaching skills with proven ability to improve individual and team performance Comfortable having difficult conversations and managing underperformance decisively Track record of building high performing teams in competitive environments Communication & Collaboration: Exceptional verbal and written communication skills Strong relationship building abilities with customers, colleagues, and senior stakeholders Collaborative approach with ability to work effectively across departments (technical, operations, finance) Ability to communicate complex IT solutions in business terms Compensation & Benefits Competitive base salary + commission (OTE £120k-£130k) Company car allowance Benefits package: Company pension, private healthcare, wellbeing support Incentives: Annual trips, recognition programs, executive perks About Focus Group £1bn valuation with backing from PE firm Hg 30,000+ customers across the UK 1,200+ employees across 16 offices Full stack technology provider: IT managed services, telecoms, cyber security, mobile, cloud Aggressive growth trajectory through organic expansion and strategic M&A Award winning employer (UK's Best 100 Companies to Work For) Next Steps Ready to lead our regional sales growth? We want to hear about: Your background in IT managed services or MSP sales Your approach to building and developing high performing sales teams A time you turned around underperforming team or individual Your sales leadership philosophy and coaching methodology Why you're ready for this Head of Sales opportunity Focus Group is committed to diversity and inclusion. We welcome applications from all backgrounds and will provide reasonable adjustments during the recruitment process. Focus Group Ltd is committed to protecting all personal data in accordance with GDPR. All employees share responsibility for data protection. Report any concerns to your manager or Data Protection Officer.
Jan 01, 2026
Full time
Regional Head of Sales (Midlands) IT Managed Services & Technology Solutions Competitive Package Lead Regional Sales Performance - £120k-£130k OTE Proven IT sales leader? Drive revenue growth and build a winning team. The Opportunity Focus Group has grown to a £1bn valuation serving 30,000+ UK businesses with comprehensive IT managed services, telecoms, and cyber security solutions. As we continue our aggressive growth trajectory, we need an experienced Regional Head of Sales to drive performance in a key region. This is a hands on leadership role for someone who lives and breathes IT services sales. You'll lead a high performing sales team, translate regional strategy into actionable plans, and ensure consistent achievement of ambitious revenue targets. Critical requirement: This role demands experience in IT managed services, MSP solutions, or technology services sales. What You'll Do Sales Performance & Revenue: Drive consistent achievement of individual and team sales targets, quotas, and KPIs Develop and execute tactical sales plans to maximize revenue and market penetration Monitor sales performance metrics and implement corrective actions where needed Oversee the entire sales pipeline with accurate forecasting and proactive opportunity management Ensure your team consistently converts opportunities across IT managed services, cloud, cyber security, and telecoms Leadership & Team Development: Build and maintain a high performing sales team capable of selling complex IT solutions Provide hands on coaching to develop consultative selling skills in managed services environments Challenge and support your managers to grow their leadership capabilities Have difficult conversations and manage underperformance decisively Inspire and motivate sales professionals to exceed targets Strategic Execution: Collaborate with Regional Managing Director to translate strategy into executable sales initiatives Ensure departmental activities align with company objectives and regional growth plans Engage with key stakeholders to solve complex departmental challenges Communicate transparently and ensure team alignment with strategic goals Make informed, strategically aligned decisions to drive progress Essential: IT Sales Background Required We need someone who has been in the trenches selling IT managed services and understands this market inside out: IT managed services sales (MSP, IT support, infrastructure, cloud solutions) Proven track record selling complex IT solutions to SME and mid market businesses (deal sizes £20k-£200k+) as well as an understanding of modern sales methodologies such as MEDDICC Deep understanding of IT service offerings: managed services, cloud migration, network infrastructure, cyber security Experience navigating technical sales cycles: involving multiple stakeholders (IT managers, CTOs, CFOs, business owners) Understanding of competitive landscape in the UK MSP and IT services market 3+ years in sales leadership managing, coaching, and developing sales teams Additional Essential Skills Leadership & People Management: Exceptional ability to inspire, motivate, and develop sales professionals Strong coaching skills with proven ability to improve individual and team performance Comfortable having difficult conversations and managing underperformance decisively Track record of building high performing teams in competitive environments Communication & Collaboration: Exceptional verbal and written communication skills Strong relationship building abilities with customers, colleagues, and senior stakeholders Collaborative approach with ability to work effectively across departments (technical, operations, finance) Ability to communicate complex IT solutions in business terms Compensation & Benefits Competitive base salary + commission (OTE £120k-£130k) Company car allowance Benefits package: Company pension, private healthcare, wellbeing support Incentives: Annual trips, recognition programs, executive perks About Focus Group £1bn valuation with backing from PE firm Hg 30,000+ customers across the UK 1,200+ employees across 16 offices Full stack technology provider: IT managed services, telecoms, cyber security, mobile, cloud Aggressive growth trajectory through organic expansion and strategic M&A Award winning employer (UK's Best 100 Companies to Work For) Next Steps Ready to lead our regional sales growth? We want to hear about: Your background in IT managed services or MSP sales Your approach to building and developing high performing sales teams A time you turned around underperforming team or individual Your sales leadership philosophy and coaching methodology Why you're ready for this Head of Sales opportunity Focus Group is committed to diversity and inclusion. We welcome applications from all backgrounds and will provide reasonable adjustments during the recruitment process. Focus Group Ltd is committed to protecting all personal data in accordance with GDPR. All employees share responsibility for data protection. Report any concerns to your manager or Data Protection Officer.
As a Revenue Protection Officer , you'll play a critical role in ensuring parcels move through our hubs accurately, compliantly, and transparently - protecting revenue, improving data quality, and supporting operational excellence across our network. This is a hands-on, highly visible role where you'll work independently and alongside hub teams to ensure revenue protection processes are followed con click apply for full job details
Dec 25, 2025
Full time
As a Revenue Protection Officer , you'll play a critical role in ensuring parcels move through our hubs accurately, compliantly, and transparently - protecting revenue, improving data quality, and supporting operational excellence across our network. This is a hands-on, highly visible role where you'll work independently and alongside hub teams to ensure revenue protection processes are followed con click apply for full job details
About The Role Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thr click apply for full job details
Dec 23, 2025
Full time
About The Role Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thr click apply for full job details
Overview: Reporting to: Chief Commercial Officer Visa sponsorship: UK national or visa holder preferred, but not a dealbreaker. Background checks: Due to the nature of the work we do with global governments and partners, all employees need to pass background checks, verifying your identity, education (if relevant), work history, sanctions, criminal record, adverse financial history and right to work. You can expect to hear from us, no matter the outcome, by: 23rd January 2026. Salary: £110,000 to £130,000 base + bonus. Salary expectations: We aim for transparency on salary bands. If our range is misaligned with your expectations, we'd welcome an open conversation as early as possible. About Apolitical Apolitical's mission is to make governments smarter for people and the planet and we reach over 40 million public servants through our partnerships with governments globally. We are the largest global network for governments, used by 270,000+ public servants in 160 countries to find and share best practices and gain skills on critical topics from AI to climate change to emerging technologies. Governments use Apolitical to solve public sector transformation challenges - from AI augmentation to reskilling. We offer governments five interoperable components - research and analysis, workforce productivity tools, customisable training, vibrant learning communities and high impact convenings. Everything we do is powered by our unique global network and real-time data. Apolitical is trusted by 60+ governments and leading organisations that work with governments. Governments include schools of government, departments, ministries and government adjacent bodies in the UK, Canada, India, EU, UAE, Brazil, Ethiopia, Singapore and more. Global foundation partners include the Bezos Earth Fund, Gates Foundation and Rockefeller Foundation, who view governments as key stakeholders in achieving systemic change. Apolitical's corporate partners include organisations such as Google, AWS and Microsoft who work with us at scale with governments and public sector bodies worldwide. Our Government AI Campus and our Government Energy and Climate Campus are examples of our success in bringing together corporate and philanthropic intent with great technology to deliver impactful government learning and capability building on a global scale. About the role Drive global revenue growth within public sector marketplaces and multilateral institutions (e.g. World Bank, UN), developing and managing strategic international relationships on behalf of Apolitical. The Commercial Team drives revenue growth and strategic market expansion at Apolitical. Under the guidance of the Chief Commercial Officer, this team proactively identifies business development and sales opportunities worldwide, cultivates high-value partnerships globally, and ensures robust revenue performance in critical markets with partners ranging from national governments, to foundations and philanthropic organisations and corporate partners. Through structured account management, business development, and compelling sales proposals, via a carefully managed pipeline architecture, the Global Public Sector Lead turns market potential into tangible, recurring revenue, enabling Apolitical's ambition of significant and sustained growth. Key responsibilities: Lead the growth strategy (identification, qualification, conversion), relationship management, and business expansion across the global public sector. Manage and expand strategic public sector partnerships, ensuring high customer retention, margin protection and revenue optimisation, across multiple existing accounts Collaborate closely with the Delivery function to align account strategy with seamless service delivery. About you To be successful in this role, we expect that you will likely have experience (5+ years) in a similar or equivalent role. This is a great fit if you Have a strong track record securing government & public sector contracts Have experience managing tender pipelines, including market engagement, qualification and live opportunities Can demonstrate commercial acumen, effective judgement and compliance awareness, to enable strategic business goals Understand government process and security requirements Are a good professional communicator and project manager Enjoy coordination and collaboration with a wide range of people Are proactive, agile and adaptable, balancing quality with pace Are passionate about government capability This won't be the right role if you Work best with a limited number of work streams or projects Are looking for a position with direct reports. This is not currently a people-management position - though there will be lots of cross-functional working and support Are not performance-driven or don't enjoy a target-oriented work culture Don't meet every single expectation? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. Apolitical is dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Dec 22, 2025
Full time
Overview: Reporting to: Chief Commercial Officer Visa sponsorship: UK national or visa holder preferred, but not a dealbreaker. Background checks: Due to the nature of the work we do with global governments and partners, all employees need to pass background checks, verifying your identity, education (if relevant), work history, sanctions, criminal record, adverse financial history and right to work. You can expect to hear from us, no matter the outcome, by: 23rd January 2026. Salary: £110,000 to £130,000 base + bonus. Salary expectations: We aim for transparency on salary bands. If our range is misaligned with your expectations, we'd welcome an open conversation as early as possible. About Apolitical Apolitical's mission is to make governments smarter for people and the planet and we reach over 40 million public servants through our partnerships with governments globally. We are the largest global network for governments, used by 270,000+ public servants in 160 countries to find and share best practices and gain skills on critical topics from AI to climate change to emerging technologies. Governments use Apolitical to solve public sector transformation challenges - from AI augmentation to reskilling. We offer governments five interoperable components - research and analysis, workforce productivity tools, customisable training, vibrant learning communities and high impact convenings. Everything we do is powered by our unique global network and real-time data. Apolitical is trusted by 60+ governments and leading organisations that work with governments. Governments include schools of government, departments, ministries and government adjacent bodies in the UK, Canada, India, EU, UAE, Brazil, Ethiopia, Singapore and more. Global foundation partners include the Bezos Earth Fund, Gates Foundation and Rockefeller Foundation, who view governments as key stakeholders in achieving systemic change. Apolitical's corporate partners include organisations such as Google, AWS and Microsoft who work with us at scale with governments and public sector bodies worldwide. Our Government AI Campus and our Government Energy and Climate Campus are examples of our success in bringing together corporate and philanthropic intent with great technology to deliver impactful government learning and capability building on a global scale. About the role Drive global revenue growth within public sector marketplaces and multilateral institutions (e.g. World Bank, UN), developing and managing strategic international relationships on behalf of Apolitical. The Commercial Team drives revenue growth and strategic market expansion at Apolitical. Under the guidance of the Chief Commercial Officer, this team proactively identifies business development and sales opportunities worldwide, cultivates high-value partnerships globally, and ensures robust revenue performance in critical markets with partners ranging from national governments, to foundations and philanthropic organisations and corporate partners. Through structured account management, business development, and compelling sales proposals, via a carefully managed pipeline architecture, the Global Public Sector Lead turns market potential into tangible, recurring revenue, enabling Apolitical's ambition of significant and sustained growth. Key responsibilities: Lead the growth strategy (identification, qualification, conversion), relationship management, and business expansion across the global public sector. Manage and expand strategic public sector partnerships, ensuring high customer retention, margin protection and revenue optimisation, across multiple existing accounts Collaborate closely with the Delivery function to align account strategy with seamless service delivery. About you To be successful in this role, we expect that you will likely have experience (5+ years) in a similar or equivalent role. This is a great fit if you Have a strong track record securing government & public sector contracts Have experience managing tender pipelines, including market engagement, qualification and live opportunities Can demonstrate commercial acumen, effective judgement and compliance awareness, to enable strategic business goals Understand government process and security requirements Are a good professional communicator and project manager Enjoy coordination and collaboration with a wide range of people Are proactive, agile and adaptable, balancing quality with pace Are passionate about government capability This won't be the right role if you Work best with a limited number of work streams or projects Are looking for a position with direct reports. This is not currently a people-management position - though there will be lots of cross-functional working and support Are not performance-driven or don't enjoy a target-oriented work culture Don't meet every single expectation? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. Apolitical is dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
