Application Security Analyst - SQL Rate- £500 - £550 Inside IR35 total to umbrella Location- Bristol twice a week on site Duration- 6 months The Role: We're working with a global organisation that is seeking an Application Security Consultant to support a long-standing, business-critical payments product within their Global portfolio click apply for full job details
Jan 10, 2026
Contractor
Application Security Analyst - SQL Rate- £500 - £550 Inside IR35 total to umbrella Location- Bristol twice a week on site Duration- 6 months The Role: We're working with a global organisation that is seeking an Application Security Consultant to support a long-standing, business-critical payments product within their Global portfolio click apply for full job details
Laboratory Operations Technician - Onsite page is loaded Laboratory Operations Technician - Onsitelocations: Glasgowtime type: Full timeposted on: Posted Todayjob requisition id: R38302Join our Sterility and Mycoplasma Testing team as a Laboratory Technician at our Newhouse site.We are looking for a Laboratory Technician to join the Sterility and Mycoplasma testing department at Sartorius Stedim BioOutsource. In this role, you will be responsible for supporting Study Analysts, Associate Scientists and Scientists by ensuring that the laboratories are stocked with the required materials and reagents to perform assay work and equipment is functioning, within calibration date and are cleaned on a regular basis.The overall team consists of 6 people, and we are looking forward to shaping the future with you.This position is available full-time with a salary of up to £25,000 per annum depending on skills and experience. This is an onsite role at our Newhouse site near Motherwell. Grow with us - Your Responsibilities On a daily basis you will arrange sample transfers and book in samples on receipt to site You will prepare stock reagents for microbiology testing such as media You will prepare aliquots of buffers and reagents, and cell culture media Perform stock checks and maintain accurate stock levels of materials and reagents in the laboratories You will perform routine discards of expired materials, equipment and laboratory cleans, maintenance and calibrations Address equipment alarms, perform freezer defrosts, gas cylinder changes In addition, you will be following the health and safety policies, SOPs, GMP regulations and maintain them in day-to-day activities Once fully trained, you will be able to perform lab work which may include routine cell culture and client testing What will convince us You may be educated to Higher level or equivalent No experience is necessary as full training will be provided (though experience from a laboratory or fast - paced environment i.e.: retail or hospitality would be beneficial) Being motivated to learn and can meet deadlines Ability to work in a fast-paced environment and have strong organisational skills You possess good communication and written skills with strong attention to detail Being a team player is important in this role and the ability to follow correct procedures and quality standards Demonstrate the ability to priorities workload requirements Experience of using MS Office tools i.e.: Word, Outlook, ExcelIn order to commence working with us, the successful candidate must have the right to work in the UK. What we offer As a growing global life science company, stock listed on the German DAX and TecDAX, Sartorius offers a wide range of benefits: Making an impact right from the start: Comprehensive onboarding, including a virtual online platform - even before joining Welcoming Culture: Mutual support, team-spirit and international collaboration; communities on numerous topics such as coaching, agile working and businesswomen network Health & Well-Being : Wide section of health and well-being support such as healthcare plans and health assessment services Benefits Attractive Working Conditions 35 hours working week 29 days annual leave, plus 4 public holidays Annual option to buy, sell or carry over annual leave Free parking on site Free hot and cold drinks Regular social events Health & Wellbeing Competitive benefits package, including: + Private Medical Insurance + Private Dental Insurance + Group Life Assurance + Travel Insurance (Employee Paid) + Salary Sacrifice Health Assessment Service + Salary Sacrifice Cycle to Work Scheme Planning Ahead For Your Future Group Personal Pension Plan Group Income Protection Salary Sacrifice Will Writing Service About Sartorius Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide.We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment.Join our global team and become part of the solution. We are looking forward to receiving your application.
Jan 10, 2026
Full time
Laboratory Operations Technician - Onsite page is loaded Laboratory Operations Technician - Onsitelocations: Glasgowtime type: Full timeposted on: Posted Todayjob requisition id: R38302Join our Sterility and Mycoplasma Testing team as a Laboratory Technician at our Newhouse site.We are looking for a Laboratory Technician to join the Sterility and Mycoplasma testing department at Sartorius Stedim BioOutsource. In this role, you will be responsible for supporting Study Analysts, Associate Scientists and Scientists by ensuring that the laboratories are stocked with the required materials and reagents to perform assay work and equipment is functioning, within calibration date and are cleaned on a regular basis.The overall team consists of 6 people, and we are looking forward to shaping the future with you.This position is available full-time with a salary of up to £25,000 per annum depending on skills and experience. This is an onsite role at our Newhouse site near Motherwell. Grow with us - Your Responsibilities On a daily basis you will arrange sample transfers and book in samples on receipt to site You will prepare stock reagents for microbiology testing such as media You will prepare aliquots of buffers and reagents, and cell culture media Perform stock checks and maintain accurate stock levels of materials and reagents in the laboratories You will perform routine discards of expired materials, equipment and laboratory cleans, maintenance and calibrations Address equipment alarms, perform freezer defrosts, gas cylinder changes In addition, you will be following the health and safety policies, SOPs, GMP regulations and maintain them in day-to-day activities Once fully trained, you will be able to perform lab work which may include routine cell culture and client testing What will convince us You may be educated to Higher level or equivalent No experience is necessary as full training will be provided (though experience from a laboratory or fast - paced environment i.e.: retail or hospitality would be beneficial) Being motivated to learn and can meet deadlines Ability to work in a fast-paced environment and have strong organisational skills You possess good communication and written skills with strong attention to detail Being a team player is important in this role and the ability to follow correct procedures and quality standards Demonstrate the ability to priorities workload requirements Experience of using MS Office tools i.e.: Word, Outlook, ExcelIn order to commence working with us, the successful candidate must have the right to work in the UK. What we offer As a growing global life science company, stock listed on the German DAX and TecDAX, Sartorius offers a wide range of benefits: Making an impact right from the start: Comprehensive onboarding, including a virtual online platform - even before joining Welcoming Culture: Mutual support, team-spirit and international collaboration; communities on numerous topics such as coaching, agile working and businesswomen network Health & Well-Being : Wide section of health and well-being support such as healthcare plans and health assessment services Benefits Attractive Working Conditions 35 hours working week 29 days annual leave, plus 4 public holidays Annual option to buy, sell or carry over annual leave Free parking on site Free hot and cold drinks Regular social events Health & Wellbeing Competitive benefits package, including: + Private Medical Insurance + Private Dental Insurance + Group Life Assurance + Travel Insurance (Employee Paid) + Salary Sacrifice Health Assessment Service + Salary Sacrifice Cycle to Work Scheme Planning Ahead For Your Future Group Personal Pension Plan Group Income Protection Salary Sacrifice Will Writing Service About Sartorius Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide.We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment.Join our global team and become part of the solution. We are looking forward to receiving your application.
Overview Salary: £25,500 per annum+ shift allowance after training + comprehensive benefits package Jisc grade:TGE1 (internal use only) Job Type: Permanent Hours: 35 hours per week Shifts: Core working hours whilst training, followed by Monday-Friday rotating 4-weekly shift pattern (Early 07:00 -15:00/Core 09:00 - 17:00/Late 14.00-22.00) Reports into: Customer success team leader Working style: Hybrid - A blend of working from home and your nominated hub office. We have hubs located in London, Bristol, Manchester and Oxford. For 30 years Jisc has pioneered digital solutions for UK education and research, transforming how knowledge is created, shared and used. We are uniquely positioned to protect, promote and lead the sector in digital and data transformation, making a difference to students, communities and society. Together, we are working to build a better digital future for education and research. Raise your potential at Jisc through our culture of lifelong learning. At Jisc, we're all about growth, so embrace new challenges, sharpen your skills and shape a career that excites you. The role OpenAthens, part of Jisc, has the vision to become the world's most user-friendly information access management experience, helping academics, students, scientists and library patrons gain access to the knowledge they need to achieve great things. As a Support and onboarding analyst you will provide expert knowledge, first-class support and a great customer experience to customers using OpenAthens products and services. You will be providing service desk and implementation support to both new and existing OpenAthens customers and partners worldwide, who rely on the team's expertise and guidance. We want you to thrive in this technical role within the OpenAthens customer success team, your goal being to deliver the gold standard of technical support and onboarding expertise to our global customer base. What you'll be doing Providing first-class customer support for all OpenAthens products Effective and timely monitoring and triage of all incoming customer support queries Maintaining a high level of customer service to all stakeholders Ensuring all customer support queries and tasks are handled effectively and in line with our processes and SLAs Identifying trends or patterns, and communicate these appropriately Collaborating with OpenAthens stakeholders on projects and in product workshops What we are looking for Experience in a customer-facing role is essential Excellent customer service skills, including empathy, listening skills and patience Excellent time management and organisational skills as you will be working to SLAs and call management procedures Excellent problem-solving and troubleshooting skills Ability to communicate with both technical and non-technical customers Strong teamwork skills We know that sometimes people can be put off applying for a job if they think they can't tick every box, so we encourage you to apply even if you do not meet 100% of the requirements, but if you feel this role is perfect for you. You may be just the right candidate for this or other roles! Specific patterns for working in the office are not mandated, and the frequency of time worked in the office is agreed with your manager. Meeting in person is something we value, so you may need to travel on occasion to any of our hub offices. Why work for us? At Jisc, every role is meaningful, and every individual is valued. We foster a culture of continuous learning and personal growth, offering opportunities to develop new skills and make a real impact in education and research. With a strong focus on work-life balance, we embrace flexible working that prioritises outcomes over hours, empowering you to create a rhythm that energises both your professional and personal life. Jisc's culture is powered by our four guiding principles: putting customers first, driving innovation, creating impact, and championing inclusive collaboration to deliver sustainable outcomes and shape a better future. Discover the amazing benefits we provide Flexible work pattern, which can adapt to suit your schedules and personal commitments 31 days annual leave (plus bank holidays) that includes three closure days over Christmas Buy up to an additional 5 days leave during the flexible benefits window A range of wellbeing lifestyle benefits including company paid health care cash plan, mental health first aiders and support A company culture of continuous learning with access to thousands of LinkedIn Learning courses, and lots of resources and opportunities to support your development Allocated allowance of up to £250 to equip your home office Financial well-being support including access to preferential loan and savings plans, mortgage advice, will writing tools and support and resources to help you make the most of your money A wide range of discounts and cashback from retailers and big-name high-street stores Family friendly policies including enhanced parental, maternity and paternity and co-parental leave as well as opportunity for career breaks Support your volunteering with up to 3 days volunteer leave Equity, diversity and inclusion Jisc believe our people make all the difference in cultivating an inclusive culture that welcomes ideas, encourages innovation, and values belonging. We work hard to create an equitable experience for our candidates and workforce which embraces all aspects of their identity including race and ethnicity, religion and belief, sex, gender identity, sexual orientation, trans identities, age, class, disability, neurodivergence, or veteran status. Application process Please let us know how we can best accommodate you throughout the recruitment process. We’re committed to making our process accessible and comfortable for everyone - just tell us what works best for you. Just so you know, we review CVs as soon as we can and aim to provide an update on your application within 4 weeks of receiving it. However, you may hear from us a lot sooner, so please keep an eye out for our emails or calls! We're really looking forward to getting to know the real you. While we encourage the use of AI tools to help you get started on your CV or cover letter, we encourage you to review your application before submitting. Make sure it truly reflects your own voice, experiences, and personality. If you are currently a Jisc employee, please apply through your Dayforce Employee profile. We have a thorough background screening process that verifies the details you share with us in your CV and your application. Any inaccurate information supplied during the application stages can lead to a job offer being withdrawn. Sponsorship Please note that this role is not eligible for Skilled Worker visa sponsorship. This decision is based on current Home Office eligibility criteria, which require specific conditions to be met in terms of job type, salary level, and other factors. As such, we are unable to offer sponsorship for this position.
Jan 10, 2026
Full time
Overview Salary: £25,500 per annum+ shift allowance after training + comprehensive benefits package Jisc grade:TGE1 (internal use only) Job Type: Permanent Hours: 35 hours per week Shifts: Core working hours whilst training, followed by Monday-Friday rotating 4-weekly shift pattern (Early 07:00 -15:00/Core 09:00 - 17:00/Late 14.00-22.00) Reports into: Customer success team leader Working style: Hybrid - A blend of working from home and your nominated hub office. We have hubs located in London, Bristol, Manchester and Oxford. For 30 years Jisc has pioneered digital solutions for UK education and research, transforming how knowledge is created, shared and used. We are uniquely positioned to protect, promote and lead the sector in digital and data transformation, making a difference to students, communities and society. Together, we are working to build a better digital future for education and research. Raise your potential at Jisc through our culture of lifelong learning. At Jisc, we're all about growth, so embrace new challenges, sharpen your skills and shape a career that excites you. The role OpenAthens, part of Jisc, has the vision to become the world's most user-friendly information access management experience, helping academics, students, scientists and library patrons gain access to the knowledge they need to achieve great things. As a Support and onboarding analyst you will provide expert knowledge, first-class support and a great customer experience to customers using OpenAthens products and services. You will be providing service desk and implementation support to both new and existing OpenAthens customers and partners worldwide, who rely on the team's expertise and guidance. We want you to thrive in this technical role within the OpenAthens customer success team, your goal being to deliver the gold standard of technical support and onboarding expertise to our global customer base. What you'll be doing Providing first-class customer support for all OpenAthens products Effective and timely monitoring and triage of all incoming customer support queries Maintaining a high level of customer service to all stakeholders Ensuring all customer support queries and tasks are handled effectively and in line with our processes and SLAs Identifying trends or patterns, and communicate these appropriately Collaborating with OpenAthens stakeholders on projects and in product workshops What we are looking for Experience in a customer-facing role is essential Excellent customer service skills, including empathy, listening skills and patience Excellent time management and organisational skills as you will be working to SLAs and call management procedures Excellent problem-solving and troubleshooting skills Ability to communicate with both technical and non-technical customers Strong teamwork skills We know that sometimes people can be put off applying for a job if they think they can't tick every box, so we encourage you to apply even if you do not meet 100% of the requirements, but if you feel this role is perfect for you. You may be just the right candidate for this or other roles! Specific patterns for working in the office are not mandated, and the frequency of time worked in the office is agreed with your manager. Meeting in person is something we value, so you may need to travel on occasion to any of our hub offices. Why work for us? At Jisc, every role is meaningful, and every individual is valued. We foster a culture of continuous learning and personal growth, offering opportunities to develop new skills and make a real impact in education and research. With a strong focus on work-life balance, we embrace flexible working that prioritises outcomes over hours, empowering you to create a rhythm that energises both your professional and personal life. Jisc's culture is powered by our four guiding principles: putting customers first, driving innovation, creating impact, and championing inclusive collaboration to deliver sustainable outcomes and shape a better future. Discover the amazing benefits we provide Flexible work pattern, which can adapt to suit your schedules and personal commitments 31 days annual leave (plus bank holidays) that includes three closure days over Christmas Buy up to an additional 5 days leave during the flexible benefits window A range of wellbeing lifestyle benefits including company paid health care cash plan, mental health first aiders and support A company culture of continuous learning with access to thousands of LinkedIn Learning courses, and lots of resources and opportunities to support your development Allocated allowance of up to £250 to equip your home office Financial well-being support including access to preferential loan and savings plans, mortgage advice, will writing tools and support and resources to help you make the most of your money A wide range of discounts and cashback from retailers and big-name high-street stores Family friendly policies including enhanced parental, maternity and paternity and co-parental leave as well as opportunity for career breaks Support your volunteering with up to 3 days volunteer leave Equity, diversity and inclusion Jisc believe our people make all the difference in cultivating an inclusive culture that welcomes ideas, encourages innovation, and values belonging. We work hard to create an equitable experience for our candidates and workforce which embraces all aspects of their identity including race and ethnicity, religion and belief, sex, gender identity, sexual orientation, trans identities, age, class, disability, neurodivergence, or veteran status. Application process Please let us know how we can best accommodate you throughout the recruitment process. We’re committed to making our process accessible and comfortable for everyone - just tell us what works best for you. Just so you know, we review CVs as soon as we can and aim to provide an update on your application within 4 weeks of receiving it. However, you may hear from us a lot sooner, so please keep an eye out for our emails or calls! We're really looking forward to getting to know the real you. While we encourage the use of AI tools to help you get started on your CV or cover letter, we encourage you to review your application before submitting. Make sure it truly reflects your own voice, experiences, and personality. If you are currently a Jisc employee, please apply through your Dayforce Employee profile. We have a thorough background screening process that verifies the details you share with us in your CV and your application. Any inaccurate information supplied during the application stages can lead to a job offer being withdrawn. Sponsorship Please note that this role is not eligible for Skilled Worker visa sponsorship. This decision is based on current Home Office eligibility criteria, which require specific conditions to be met in terms of job type, salary level, and other factors. As such, we are unable to offer sponsorship for this position.
About Us: Solirius Reply, part of the Reply Group, delivers technical consultancy and application delivery to our clients in order to solve real world problems and allow our clients to respond to an ever changing technical landscape. We partner closely with our clients, embedding our consultants into their businesses in order to provide a bespoke service, allowing us to truly understand our clients' needs. It is this close collaboration with our clients that has enabled us to grow rapidly in recent years and will drive our ambitious future growth plans. We currently have over 300 consultants working with a variety of key clients from both the public and private sectors such as the Ministry of Justice, Department for Education, FCDOS, UEFA, International Olympic Committee and Mercedes Benz; with plans to increase our client base further in the near future. We operate as a flat organisation and believe in trusting and supporting our team to operate independently. We pride ourselves on being specialists at what we do, making the most of our consultants' expertise in their fields in order to provide a best in class service to our clients. All our consultants have the opportunity to work on a range of different projects, providing a broad range of knowledge on which to develop their careers and progress in the direction they choose. About You: You are a motivated and adaptable professional with a strong analytical mindset and a passion for using technology to solve real world problems. You enjoy working in collaborative, agile teams and take pride in delivering high quality solutions that make a tangible impact. With strong communication skills and a consultative approach, you're comfortable engaging with clients, understanding their needs, and translating them into effective outcomes. You understand and align with Solirius Reply Values. The Role: We are looking for an experienced Data Analyst to join our team here at Solirius. You will be working as part of a team, developing and delivering exciting projects with a fantastic team of technology experts. You will be a fundamental part of the team and will be an expert in your field/specialism. Key Responsibilities: Develop data solutions for our clients/projects Diagnostics and Analysis for complex technical projects Working collaboratively with the client and understanding their requirements Working with a range of technical professionals to reach a desired outcome, including designing and delivering technical solutions. Key Skills/Experience: Extensive experience of Data Analytics and Data Science with the ability to use BI tools like Power BI, Tableau etc. Extensive knowledge of Performance Analytics and tooling such as Google Analytics, Google Tag Manager, Amplitude etc. Experience in capturing requirements and Governance & Control documentation, knowledge of GDS is an added advantage Applied experience of metadata analysis, fields/entity, and data lineage, sql/ no sql databases Experience with one of Azure/AWS/GCP ETL tools like Informatica, Alteryx and Business Glossary tools like Collibra, Azure Purview or Apache Atlas. TDD/BDD, Experience working in an Agile development environment Identity management and synchronisation will be an add on for the resources Experience with Data Dictionaries, Business glossaries would be an advantage Package and Benefits: Competitive Salary Bonus Scheme Private Healthcare Insurance 25 Days Annual Leave + Bank Holidays Up to 10 days allocated for development training per year Enhanced Parental Leave Paid Fertility Leave (5 Days) Statutory & Contributory Pension EAP with Gym Membership Benefits Flexible Working Annual Away Days/Company Socials Equality & Diversity: Solirius Consulting is an equal opportunities employer. We are committed to creating a work environment that supports, celebrates, encourages, and respects all individuals and in which all processes are based on merit, competence and business needs. We do not discriminate on the basis of race, religion, gender, sexuality, age, disability, ethnicity, marital status or any other protected characteristics. Should you require further assistance or require any reasonable adjustments be put in place to better support your application process, please do not hesitate to raise this with us.
Jan 10, 2026
Full time
About Us: Solirius Reply, part of the Reply Group, delivers technical consultancy and application delivery to our clients in order to solve real world problems and allow our clients to respond to an ever changing technical landscape. We partner closely with our clients, embedding our consultants into their businesses in order to provide a bespoke service, allowing us to truly understand our clients' needs. It is this close collaboration with our clients that has enabled us to grow rapidly in recent years and will drive our ambitious future growth plans. We currently have over 300 consultants working with a variety of key clients from both the public and private sectors such as the Ministry of Justice, Department for Education, FCDOS, UEFA, International Olympic Committee and Mercedes Benz; with plans to increase our client base further in the near future. We operate as a flat organisation and believe in trusting and supporting our team to operate independently. We pride ourselves on being specialists at what we do, making the most of our consultants' expertise in their fields in order to provide a best in class service to our clients. All our consultants have the opportunity to work on a range of different projects, providing a broad range of knowledge on which to develop their careers and progress in the direction they choose. About You: You are a motivated and adaptable professional with a strong analytical mindset and a passion for using technology to solve real world problems. You enjoy working in collaborative, agile teams and take pride in delivering high quality solutions that make a tangible impact. With strong communication skills and a consultative approach, you're comfortable engaging with clients, understanding their needs, and translating them into effective outcomes. You understand and align with Solirius Reply Values. The Role: We are looking for an experienced Data Analyst to join our team here at Solirius. You will be working as part of a team, developing and delivering exciting projects with a fantastic team of technology experts. You will be a fundamental part of the team and will be an expert in your field/specialism. Key Responsibilities: Develop data solutions for our clients/projects Diagnostics and Analysis for complex technical projects Working collaboratively with the client and understanding their requirements Working with a range of technical professionals to reach a desired outcome, including designing and delivering technical solutions. Key Skills/Experience: Extensive experience of Data Analytics and Data Science with the ability to use BI tools like Power BI, Tableau etc. Extensive knowledge of Performance Analytics and tooling such as Google Analytics, Google Tag Manager, Amplitude etc. Experience in capturing requirements and Governance & Control documentation, knowledge of GDS is an added advantage Applied experience of metadata analysis, fields/entity, and data lineage, sql/ no sql databases Experience with one of Azure/AWS/GCP ETL tools like Informatica, Alteryx and Business Glossary tools like Collibra, Azure Purview or Apache Atlas. TDD/BDD, Experience working in an Agile development environment Identity management and synchronisation will be an add on for the resources Experience with Data Dictionaries, Business glossaries would be an advantage Package and Benefits: Competitive Salary Bonus Scheme Private Healthcare Insurance 25 Days Annual Leave + Bank Holidays Up to 10 days allocated for development training per year Enhanced Parental Leave Paid Fertility Leave (5 Days) Statutory & Contributory Pension EAP with Gym Membership Benefits Flexible Working Annual Away Days/Company Socials Equality & Diversity: Solirius Consulting is an equal opportunities employer. We are committed to creating a work environment that supports, celebrates, encourages, and respects all individuals and in which all processes are based on merit, competence and business needs. We do not discriminate on the basis of race, religion, gender, sexuality, age, disability, ethnicity, marital status or any other protected characteristics. Should you require further assistance or require any reasonable adjustments be put in place to better support your application process, please do not hesitate to raise this with us.
Early applications are encouraged as we may close the advert ahead of the stated closing date. Joining our Commissioning Team as a Digital Ticketing Officer, you'll play a key role in improving the efficiency and sustainability of our school transport routes. With over 6,000 students expected to use digital bus passes daily by September 2026, this is an exciting time to help drive digital transformation in school transport. What you'll do: Monitor and analyse digital bus pass utilisation data and data from other relevant tools to identify potential cost-saving opportunities. Collaborate with and make recommendations to Commissioning and Contracts teams to optimise routes and implement approved savings opportunities. Oversee and respond to customer queries related to digital bus passes, including parents, schools, and operators. Support sustainability initiatives by reducing unnecessary vehicle use. What we're looking for: GCSEs in English and Maths (grades A - C or 9- 4) or equivalent. Practical experience using and managing administrative systems and procedures. Previous experience in transport logistics and a customer focused environment. Strong analytical skills with the ability to interpret complex data and identify trends. Excellent IT skills with experience of using a variety of software for data management and reporting, including Microsoft Office. Excellent organisational skills and ability to resiliently manage multiple priorities under pressure. Strong communication and interpersonal skills to work with diverse stakeholders at varying levels. Ability to work independently and collaboratively across teams. Why join us: Be part of a forward-thinking team driving digital transformation in school transport. Opportunity to make a tangible impact on efficiency and sustainability. Work in a supportive environment that values collaboration and innovation. Opportunities for professional development and career progression. Access to Health Assured's comprehensive Employee Assistance Programme to support your physical and mental wellbeing, including 24/7 telephone support, a suite of online resources, and legal and financial advice. A competitive benefits package that includes generous annual leave entitlement, occupational sick pay, and access to the Local Government Pension Scheme. Find more information by visiting our website. To learn more about this role, please review our Candidate Pack available on our website. Please click on the Apply button for details. Applicants can expect to hear from us within two weeks of the advertised closing date. Please note: We are unable to offer sponsorship for this role and therefore it is essential that you already have the right to work in the UK before applying. Other roles you may have experience of may include: Digital Transport Solutions Officer, School Transport Data & Digital Officer, Digital Mobility Coordinator, Digital Ticketing & Customer Support Officer, School Transport Innovation Officer, Digital Access & Transport Analyst, Smart Transport Solutions Officer, Digital Bus Pass Operations Officer
Jan 10, 2026
Full time
Early applications are encouraged as we may close the advert ahead of the stated closing date. Joining our Commissioning Team as a Digital Ticketing Officer, you'll play a key role in improving the efficiency and sustainability of our school transport routes. With over 6,000 students expected to use digital bus passes daily by September 2026, this is an exciting time to help drive digital transformation in school transport. What you'll do: Monitor and analyse digital bus pass utilisation data and data from other relevant tools to identify potential cost-saving opportunities. Collaborate with and make recommendations to Commissioning and Contracts teams to optimise routes and implement approved savings opportunities. Oversee and respond to customer queries related to digital bus passes, including parents, schools, and operators. Support sustainability initiatives by reducing unnecessary vehicle use. What we're looking for: GCSEs in English and Maths (grades A - C or 9- 4) or equivalent. Practical experience using and managing administrative systems and procedures. Previous experience in transport logistics and a customer focused environment. Strong analytical skills with the ability to interpret complex data and identify trends. Excellent IT skills with experience of using a variety of software for data management and reporting, including Microsoft Office. Excellent organisational skills and ability to resiliently manage multiple priorities under pressure. Strong communication and interpersonal skills to work with diverse stakeholders at varying levels. Ability to work independently and collaboratively across teams. Why join us: Be part of a forward-thinking team driving digital transformation in school transport. Opportunity to make a tangible impact on efficiency and sustainability. Work in a supportive environment that values collaboration and innovation. Opportunities for professional development and career progression. Access to Health Assured's comprehensive Employee Assistance Programme to support your physical and mental wellbeing, including 24/7 telephone support, a suite of online resources, and legal and financial advice. A competitive benefits package that includes generous annual leave entitlement, occupational sick pay, and access to the Local Government Pension Scheme. Find more information by visiting our website. To learn more about this role, please review our Candidate Pack available on our website. Please click on the Apply button for details. Applicants can expect to hear from us within two weeks of the advertised closing date. Please note: We are unable to offer sponsorship for this role and therefore it is essential that you already have the right to work in the UK before applying. Other roles you may have experience of may include: Digital Transport Solutions Officer, School Transport Data & Digital Officer, Digital Mobility Coordinator, Digital Ticketing & Customer Support Officer, School Transport Innovation Officer, Digital Access & Transport Analyst, Smart Transport Solutions Officer, Digital Bus Pass Operations Officer
RWE Renewables UK Management Ltd. To start as soon as possible, full time, permanent Functional area: Engineering RWE Offshore Wind is part of RWE Group and one of the largest renewable companies in Europe. The Technical Performance Analysis team is responsible for analysing wind turbine SCADA and CMS data to identify component and performance issues on any turbine, throughout our fleet. The Senior CMS Engineer will improve wind farm performance by directing vibration diagnostics and condition monitoring activities, supporting Operations and Asset Management, and guiding junior engineers where needed. About the role Condition Monitoring & Data Analysis Lead fleet-wide condition monitoring and vibration diagnostics to assess turbine and component health Analyse complex vibration signals using advanced techniques (FFT, envelope analysis, order tracking, cepstrum, time waveform analysis) Identify early-stage mechanical faults, assess criticality, and recommend corrective or preventive actions Review, validate, and optimise CMS alarm thresholds, diagnostic logic, and platform parameters across multiple systems. Conduct and coordinate root cause analysis (RCA) for vibration-related events, proposing design or operational improvements Perform drivetrain vibration assessments and support O&M teams by translating findings into actionable maintenance decisions Work closely with Performance Analysts to combine vibration insights with SCADA data for holistic turbine condition assessment Technical Support & Team Development Act as Subject Matter Expert in vibration analysis Technically support the TPA CMS Team in CMS methods Execute the CMS Strategy forward, linking between the team and the Technical Lead Expert Use team KPIs to enhance performance and make improvements in the team Stakeholder & Cross-Functional Collaboration Cultivate synergies throughout the business and manage internal and external stakeholders to minimise downtime and optimise turbine performance Coordination within Technical Performance Analysis and stakeholder management; standardising activities around condition monitoring process and working collaboratively with the site staff concerning the condition monitoring system Provide commissioning & start-up support for new CMS installations Oversee the in-housing of CMS analysis for new wind farms, including building business cases, conducting blind performance tests to validate capability, and demonstrating value to support the transition from external to internal analysis Establish and further develop guidelines and technical standards for vibration monitoring, forming the basis for procurement specifications and operational procedures Data Management & Technical Standards Develop and maintain a comprehensive vibration fault library and failure mode database for fleet wide use. Support discussion with IT/OT on data, data storage and team requirements Job requirements and experience University degree in engineering or similar In-depth understanding of turbine engineering, drivetrain dynamics, bearing failure mechanisms, and gearbox fault modes Certified Vibration Analyst - Category III (ISO 18436-2) or equivalent Significant experience in Vibration & Condition Monitoring Ability to communicate and work effectively with various project teams Willingness to travel up to 20% of the time Advanced diagnostic and analytical thinking Good management skills including organisational ability, communication, team working, time management, organisational and interpersonal skills It is essential to have good English Language skills, both verbal and written Advantageous, but not essential Knowledge of additional condition monitoring techniques (oil analysis, thermography, ultrasound) Location UK - Swindon, London or Coventry or any UK Offshore Site Office Apply with just a few clicks: ad code 91411, application period: 09/01/2026. Any questions? Contact HR: Marie Bennell, We value diversity and therefore welcome all applications - regardless of gender, disability, nationality, ethnic and social origin, religion/belief, age, sexual orientation, and identity.
Jan 10, 2026
Full time
RWE Renewables UK Management Ltd. To start as soon as possible, full time, permanent Functional area: Engineering RWE Offshore Wind is part of RWE Group and one of the largest renewable companies in Europe. The Technical Performance Analysis team is responsible for analysing wind turbine SCADA and CMS data to identify component and performance issues on any turbine, throughout our fleet. The Senior CMS Engineer will improve wind farm performance by directing vibration diagnostics and condition monitoring activities, supporting Operations and Asset Management, and guiding junior engineers where needed. About the role Condition Monitoring & Data Analysis Lead fleet-wide condition monitoring and vibration diagnostics to assess turbine and component health Analyse complex vibration signals using advanced techniques (FFT, envelope analysis, order tracking, cepstrum, time waveform analysis) Identify early-stage mechanical faults, assess criticality, and recommend corrective or preventive actions Review, validate, and optimise CMS alarm thresholds, diagnostic logic, and platform parameters across multiple systems. Conduct and coordinate root cause analysis (RCA) for vibration-related events, proposing design or operational improvements Perform drivetrain vibration assessments and support O&M teams by translating findings into actionable maintenance decisions Work closely with Performance Analysts to combine vibration insights with SCADA data for holistic turbine condition assessment Technical Support & Team Development Act as Subject Matter Expert in vibration analysis Technically support the TPA CMS Team in CMS methods Execute the CMS Strategy forward, linking between the team and the Technical Lead Expert Use team KPIs to enhance performance and make improvements in the team Stakeholder & Cross-Functional Collaboration Cultivate synergies throughout the business and manage internal and external stakeholders to minimise downtime and optimise turbine performance Coordination within Technical Performance Analysis and stakeholder management; standardising activities around condition monitoring process and working collaboratively with the site staff concerning the condition monitoring system Provide commissioning & start-up support for new CMS installations Oversee the in-housing of CMS analysis for new wind farms, including building business cases, conducting blind performance tests to validate capability, and demonstrating value to support the transition from external to internal analysis Establish and further develop guidelines and technical standards for vibration monitoring, forming the basis for procurement specifications and operational procedures Data Management & Technical Standards Develop and maintain a comprehensive vibration fault library and failure mode database for fleet wide use. Support discussion with IT/OT on data, data storage and team requirements Job requirements and experience University degree in engineering or similar In-depth understanding of turbine engineering, drivetrain dynamics, bearing failure mechanisms, and gearbox fault modes Certified Vibration Analyst - Category III (ISO 18436-2) or equivalent Significant experience in Vibration & Condition Monitoring Ability to communicate and work effectively with various project teams Willingness to travel up to 20% of the time Advanced diagnostic and analytical thinking Good management skills including organisational ability, communication, team working, time management, organisational and interpersonal skills It is essential to have good English Language skills, both verbal and written Advantageous, but not essential Knowledge of additional condition monitoring techniques (oil analysis, thermography, ultrasound) Location UK - Swindon, London or Coventry or any UK Offshore Site Office Apply with just a few clicks: ad code 91411, application period: 09/01/2026. Any questions? Contact HR: Marie Bennell, We value diversity and therefore welcome all applications - regardless of gender, disability, nationality, ethnic and social origin, religion/belief, age, sexual orientation, and identity.
Sustainability Reporting and Project Manager page is loaded Sustainability Reporting and Project Managerlocations: Bexhill / Hybrid: Leicester / Hybrid: London / Hybridtime type: Full timeposted on: Posted Todayjob requisition id: Job Title: Sustainability Reporting and Project Manager (Fixed Term Contract) Location: Leicester, London or Bexhill-on-Sea (all hybrid - approx. one day a week in your preferred office) Welcome to Hastings Direct We're a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We've made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We're proud of the journey we're on as a company and know that our continued success will rely on the contribution of our talented colleagues. We provide insurance for over four million customers, but we know there's even bigger opportunity out there. The fact you're now reading this job advert means we've tempted you to find out more about - we really hope you like what you see, and you'll join us to share in the success of the exciting chapter that lies ahead. We understand some people may not apply for jobs unless they feel they tick every box. If you're excited about joining us and think you have some of what we're looking for, even if you're not 100% sure we would love to hear from you. Role overview The role will report into Rhianna Dumelow, our Head of Sustainability, and will focus on ESG reporting requirements including the Hastings Group annual sustainability report and disclosures to Sampo Group for annual reporting. This role also includes management and delivery of projects in line with ESG strategy. This is a fast-paced and challenging environment offering you the opportunity to make your mark. You will have support from the wider business for your career to develop into a wide range of future opportunities within Hastings. Job details - you'll need to have demonstrable experience in: Responsibility for the project management and delivery of the Hastings Group annual sustainability reporting, including all stages of project lifecycles and documentation Supporting with the collation and creation of annual sustainability reports, TCFD and CDP disclosures and quarterly sustainability reporting Delivering and continuously reviewing (and improving) regulatory and framework reporting as part of the annual reporting cycle Working with Assurance, Risk & Compliance, Legal and any other relevant teams to identify, understand and support the implementation of new ESG reporting and regulatory requirements Working closely with the Head of Sustainability and other key stakeholders across the business to manage and deliver strategic and regulatory projects in line with our strategy, including a full suite of project management governance, documentation and controls, as well as supporting our ESG Analyst with the Green House Gas, Carbon Footprint reporting and ESG dashboard updates Creating and supporting the preparation of reports and materials for ExCo/Board and assisting with the Head of Sustainability risk reviews and analysis work, alongside any other sustainability related activities where needed Essential skills/experience: Strong technical knowledge and a genuine passion around the ESG agenda and broader sustainability, environmental management, environmental legislation and environmental science Strong communication, organisational and reporting skills with the confidence to work with colleagues of all levels, including senior management Detailed reporting writing ability (both corporate and colleague level) with the ability to translate technical complex issues into appropriate language The interview process Our interview process involves the below: Recruiter screening call 1st stage interview with hiring leader 2nd interview with a further senior leaderAs a Disability Confident employer, we're committed to ensuring our recruitment processes are fully inclusive - what this means to you is if you're applying for a job with us, you'll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS).For more information on the DCS, please visit our inclusive business page on our careers website Regrettably we are unable to offer sponsorship for this role. Benefits: in addition to a competitive salary and £5k car allowance you will also receive Flexible working - we champion a flexible hybrid working approach - please speak to your recruiter to discuss in more detail Competitive bonus scheme - all colleagues are eligible for our annual 4Cs performance bonus Physical wellbeing - as a Band 4 colleague, Hastings pay for you to receive private medical Insurance (also known as PMI). This gives you flexibility and convenience to see a specialist or consultant and allows you to decide when and where you will be seen Financial wellbeing - as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award winning package which includes - discounts, cashback, free independent mortgage advice and free access to financial wellbeing support Mental wellbeing programme - we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs There's more! - 27 days annual leave + bank holidays, with the option to buy or sell one of your weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we'll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve.Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks.At Hastings Direct, we're committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all.Job posting end date:and check out the what we offer tab to learn more.Hastings Direct is a fast growing, agile, digitally focused general insurance provider of products and services to over 4 million customers in the UK, employing over 4,600 colleagues. Our vision - to be the best and biggest digital insurance provider in the market.It's our attitude and the way we run our business that makes us different. We focus on getting it right for our colleagues, customers, company and community. It's a dynamic, flexible, fun and constantly changing environment. You'll enjoy
Jan 10, 2026
Full time
Sustainability Reporting and Project Manager page is loaded Sustainability Reporting and Project Managerlocations: Bexhill / Hybrid: Leicester / Hybrid: London / Hybridtime type: Full timeposted on: Posted Todayjob requisition id: Job Title: Sustainability Reporting and Project Manager (Fixed Term Contract) Location: Leicester, London or Bexhill-on-Sea (all hybrid - approx. one day a week in your preferred office) Welcome to Hastings Direct We're a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We've made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We're proud of the journey we're on as a company and know that our continued success will rely on the contribution of our talented colleagues. We provide insurance for over four million customers, but we know there's even bigger opportunity out there. The fact you're now reading this job advert means we've tempted you to find out more about - we really hope you like what you see, and you'll join us to share in the success of the exciting chapter that lies ahead. We understand some people may not apply for jobs unless they feel they tick every box. If you're excited about joining us and think you have some of what we're looking for, even if you're not 100% sure we would love to hear from you. Role overview The role will report into Rhianna Dumelow, our Head of Sustainability, and will focus on ESG reporting requirements including the Hastings Group annual sustainability report and disclosures to Sampo Group for annual reporting. This role also includes management and delivery of projects in line with ESG strategy. This is a fast-paced and challenging environment offering you the opportunity to make your mark. You will have support from the wider business for your career to develop into a wide range of future opportunities within Hastings. Job details - you'll need to have demonstrable experience in: Responsibility for the project management and delivery of the Hastings Group annual sustainability reporting, including all stages of project lifecycles and documentation Supporting with the collation and creation of annual sustainability reports, TCFD and CDP disclosures and quarterly sustainability reporting Delivering and continuously reviewing (and improving) regulatory and framework reporting as part of the annual reporting cycle Working with Assurance, Risk & Compliance, Legal and any other relevant teams to identify, understand and support the implementation of new ESG reporting and regulatory requirements Working closely with the Head of Sustainability and other key stakeholders across the business to manage and deliver strategic and regulatory projects in line with our strategy, including a full suite of project management governance, documentation and controls, as well as supporting our ESG Analyst with the Green House Gas, Carbon Footprint reporting and ESG dashboard updates Creating and supporting the preparation of reports and materials for ExCo/Board and assisting with the Head of Sustainability risk reviews and analysis work, alongside any other sustainability related activities where needed Essential skills/experience: Strong technical knowledge and a genuine passion around the ESG agenda and broader sustainability, environmental management, environmental legislation and environmental science Strong communication, organisational and reporting skills with the confidence to work with colleagues of all levels, including senior management Detailed reporting writing ability (both corporate and colleague level) with the ability to translate technical complex issues into appropriate language The interview process Our interview process involves the below: Recruiter screening call 1st stage interview with hiring leader 2nd interview with a further senior leaderAs a Disability Confident employer, we're committed to ensuring our recruitment processes are fully inclusive - what this means to you is if you're applying for a job with us, you'll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS).For more information on the DCS, please visit our inclusive business page on our careers website Regrettably we are unable to offer sponsorship for this role. Benefits: in addition to a competitive salary and £5k car allowance you will also receive Flexible working - we champion a flexible hybrid working approach - please speak to your recruiter to discuss in more detail Competitive bonus scheme - all colleagues are eligible for our annual 4Cs performance bonus Physical wellbeing - as a Band 4 colleague, Hastings pay for you to receive private medical Insurance (also known as PMI). This gives you flexibility and convenience to see a specialist or consultant and allows you to decide when and where you will be seen Financial wellbeing - as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award winning package which includes - discounts, cashback, free independent mortgage advice and free access to financial wellbeing support Mental wellbeing programme - we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs There's more! - 27 days annual leave + bank holidays, with the option to buy or sell one of your weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we'll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve.Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks.At Hastings Direct, we're committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all.Job posting end date:and check out the what we offer tab to learn more.Hastings Direct is a fast growing, agile, digitally focused general insurance provider of products and services to over 4 million customers in the UK, employing over 4,600 colleagues. Our vision - to be the best and biggest digital insurance provider in the market.It's our attitude and the way we run our business that makes us different. We focus on getting it right for our colleagues, customers, company and community. It's a dynamic, flexible, fun and constantly changing environment. You'll enjoy
Are you an experienced Inventory Planner with a strong SAP background, looking to deepen your impact within a fast-paced FMCG or retail environment? This is an opportunity to join a well-established consumer goods business, supporting inventory accuracy, availability, and reporting across a high-volume, multi-SKU operation. The Company A highly respected consumer goods organisation operating across the UK and international markets, this business is known for its strong brand portfolio, robust supply chain infrastructure, and commitment to continuous improvement. With a collaborative and commercially minded culture, the company offers long-term development opportunities within supply chain and operations. The Role Sitting within the Supply Chain function, the Inventory Planner will play a critical role in managing stock integrity and availability, with a particular focus on SAP driven planning, reconciliation, and performance reporting. You ll work closely with Operations, Demand Planning, Finance, and Commercial teams to ensure inventory accuracy while balancing service level and working capital targets. This role is well-suited to someone coming from an FMCG or retail background, comfortable working with complex data, tight timelines, and high stock turnover. Key Responsibilities Manage inventory levels across multiple SKUs and locations using SAP, ensuring availability and service targets are consistently met. Own inventory reconciliation processes, including cycle counts, stock adjustments, variance investigation, and month-end close support. Produce and maintain inventory reports and dashboards, tracking KPIs such as stock cover, availability, slow-moving and obsolete stock. Work closely with Demand Planning to align forecasts, promotions, and replenishment plans. Support purchase order planning and stock movements in line with lead times, capacity, and operational constraints. Partner with Operations and Finance to resolve discrepancies and improve stock accuracy. Identify risks and opportunities within inventory performance, recommending corrective actions where required. Contribute to continuous improvement initiatives across SAP processes, data accuracy, and reporting standards. What We re Looking For Proven experience in an Inventory Planner / Inventory Coordinator / Stock Analyst role within FMCG or retail. Strong SAP experience (MM, APO, or similar modules highly desirable). Solid experience with inventory reconciliation, reporting, and variance analysis. Advanced Excel skills for data analysis and reporting (pivot tables, lookups, etc.). Highly organised, detail-focused, and comfortable managing competing priorities. Confident communicator with the ability to work cross-functionally in a fast-paced environment. Interested? Click Apply or email your CV to (url removed) The Advocate Group is a leading recruitment partner to the FMCG and consumer product sectors. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. By applying for this role, you are agreeing to our Privacy Policy, which can be found on our website. The Advocate Group is acting as an employment agency in relation to this vacancy.
Jan 10, 2026
Full time
Are you an experienced Inventory Planner with a strong SAP background, looking to deepen your impact within a fast-paced FMCG or retail environment? This is an opportunity to join a well-established consumer goods business, supporting inventory accuracy, availability, and reporting across a high-volume, multi-SKU operation. The Company A highly respected consumer goods organisation operating across the UK and international markets, this business is known for its strong brand portfolio, robust supply chain infrastructure, and commitment to continuous improvement. With a collaborative and commercially minded culture, the company offers long-term development opportunities within supply chain and operations. The Role Sitting within the Supply Chain function, the Inventory Planner will play a critical role in managing stock integrity and availability, with a particular focus on SAP driven planning, reconciliation, and performance reporting. You ll work closely with Operations, Demand Planning, Finance, and Commercial teams to ensure inventory accuracy while balancing service level and working capital targets. This role is well-suited to someone coming from an FMCG or retail background, comfortable working with complex data, tight timelines, and high stock turnover. Key Responsibilities Manage inventory levels across multiple SKUs and locations using SAP, ensuring availability and service targets are consistently met. Own inventory reconciliation processes, including cycle counts, stock adjustments, variance investigation, and month-end close support. Produce and maintain inventory reports and dashboards, tracking KPIs such as stock cover, availability, slow-moving and obsolete stock. Work closely with Demand Planning to align forecasts, promotions, and replenishment plans. Support purchase order planning and stock movements in line with lead times, capacity, and operational constraints. Partner with Operations and Finance to resolve discrepancies and improve stock accuracy. Identify risks and opportunities within inventory performance, recommending corrective actions where required. Contribute to continuous improvement initiatives across SAP processes, data accuracy, and reporting standards. What We re Looking For Proven experience in an Inventory Planner / Inventory Coordinator / Stock Analyst role within FMCG or retail. Strong SAP experience (MM, APO, or similar modules highly desirable). Solid experience with inventory reconciliation, reporting, and variance analysis. Advanced Excel skills for data analysis and reporting (pivot tables, lookups, etc.). Highly organised, detail-focused, and comfortable managing competing priorities. Confident communicator with the ability to work cross-functionally in a fast-paced environment. Interested? Click Apply or email your CV to (url removed) The Advocate Group is a leading recruitment partner to the FMCG and consumer product sectors. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. By applying for this role, you are agreeing to our Privacy Policy, which can be found on our website. The Advocate Group is acting as an employment agency in relation to this vacancy.
Would you enjoy being a part of a rapidly growing organization within Deloitte? Do projects that involve managing corporate governance, legal entity simplification and reviewing governance structures excite you? Deloitte's Tax Technology Consulting, Legal Business Services ("LBS") assists clients with all aspects of reporting and process for business as usual, as well as triggering and regulatory events. The Legal Entity Management team specifically focuses on corporate document assessments, annual compliance and management of corporate data. Additionally this team will be leading the review of governance structures, corporate changes, legal entity simplification, as well as central coordination combined with local, on the ground experience with jurisdictions around the world. Bring your expertise and client service skills to Deloitte and click "apply" now! Work you'll do: As a Senior Consultant in Legal Entity Management, your focus will be enabling our clients annual governance process with an emphasis on United States compliance, you will also support the review of governance structures, assessments of corporate documents and management of corporate data. You will be client facing, working with Deloitte Partners, Staff and Associates, on Legal Entity Management (LEM) projects and engagements. As a part of the practice you will proactively identify, pursue and execute on continuous service improvements through technology and process improvements. Responsibilities will include: Structuring, running, and playing an execution role in the delivery of our United States Legal Entity Management operate services Developing eminence and thought leadership materials in the field of Legal Entity Management and, more broadly, legal innovation Monitoring the performance of LEM engagement delivery teams Advising on proposals Advising, planning and preparation for Board of Directors' and stockholders' meetings. Assisting with formation, maintenance, and dissolution of legal entities, including legal entity corporate compliance activities, such as annual meetings, appointment of directors and officers, powers of attorney, annual reports, document preparation, etc. The Team: Globally, Deloitte provides legal business services, outside the US, we provide legal advisory services (traditional practice of law/legal advice) to clients and in the US, LMS is part of the TTC practice. At Deloitte Tax LLP, our TTC practice helps tax and legal departments pursue a streamlined, transparent, and efficient tax and legal functions that enhance the core responsibilities of compliance, reporting and planning, while also positioning tax and legal as a strategic business advisor for the digital era. We specialize in tax and legal and can effectively address corporate tax and legal function's unique needs, requirements and obligations. As technology specialists, we help clients make appropriate technology choices across all business cycles. Deloitte TTC professionals are aligned across our global network of member firms to support our clients' objectives and address their challenges. Our team's multi-disciplinary approach combines tax and legal technical and technology skillsets, enabling greater impact and efficiency within our client's organization. Learn more about Deloitte Tax Technology Consulting. Qualifications Required: Ability to perform job responsibilities within a hybrid work model that requires US Tax professionals to co-locate in person 2-3 days per week 3+ years of relevant legal/legal entity management experience, corporate legal secretarial experience, or alternative legal service industry experience Limited immigration sponsorship may be available Bachelor's degree Experience with entity management lifecycle including annual compliance and event driven activities including regular filings, drafting consent, associated entity management activities, etc. Experience with legal technology and its application in the legal entity management space or in the contract lifecycle management field Experience with Microsoft Office and other technology skills including, but not limited to, Excel, PPT, Visio, Power BI, Tableau Ability to travel up to 50%, on average, based on the work you do and the clients and industries/sectors you serve One of the following active accreditations obtained, in process, or willing and able to obtain: Licensed CPA in state of practice/primary office if eligible to sit for the CPA If not CPA eligible: Licensed Attorney (or foreign equivalent) Enrolled Agent PMP (Project Management Certification) Contract & Commercial Management (CCM) Certification Program Certified Financial Analyst (CFA) PMI Agile Certified Practitioner (Project Management Institute-ACP) Certified Change Management Professional (CCMP) Certified Business Analysis Professional (CBAP) Procurement/Legal Procurement or SAS Certified Data Scientist. Paralegal Certification with a 4-year degree Other Technical Certifications: Six Sigma (Black Belt and Green Belt) Microsoft Certified Solutions Developer (MCSD) Contract & Commercial Management (CCM) Certification Program, PMI Agile Certified Practitioner (Project Management Institute-ACP) Certified Systems Engineering Professional (CSEP) The Information Systems Security Architecture Professional (CISSP-ISSAP) Certified Change Management Professional (CCMP) or SAS Certified Data Scientist DocuSign (Workflow Manager, E-signature, CLM, etc.) iCertis Onit Product Suite (Level 2 and above) Conga CLM Agiloft Sirion Labs Kira Thomson Reuters (Legal Tracker, High Q, or Contract Express) Wolters Kluwer Passport (Passport Legal Spend and Matter Management) Mitratech Team Connect and TAP Preferred: Attorney's barred in a US jurisdiction Experience in legal entity management, preferably in the context of the financial services industry Aptitude and commitment to continue to learn various IT platforms and additional software skills Lean Six-Sigma and/or Project Management Professional certification Knowledge of and working experience with Legal Entity Management databases and other complementary systems Experience maintaining legal entity records and optimally evaluating and remediating records The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $95,900 to $203,060. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. Information for applicants with a need for accommodation:
Jan 10, 2026
Full time
Would you enjoy being a part of a rapidly growing organization within Deloitte? Do projects that involve managing corporate governance, legal entity simplification and reviewing governance structures excite you? Deloitte's Tax Technology Consulting, Legal Business Services ("LBS") assists clients with all aspects of reporting and process for business as usual, as well as triggering and regulatory events. The Legal Entity Management team specifically focuses on corporate document assessments, annual compliance and management of corporate data. Additionally this team will be leading the review of governance structures, corporate changes, legal entity simplification, as well as central coordination combined with local, on the ground experience with jurisdictions around the world. Bring your expertise and client service skills to Deloitte and click "apply" now! Work you'll do: As a Senior Consultant in Legal Entity Management, your focus will be enabling our clients annual governance process with an emphasis on United States compliance, you will also support the review of governance structures, assessments of corporate documents and management of corporate data. You will be client facing, working with Deloitte Partners, Staff and Associates, on Legal Entity Management (LEM) projects and engagements. As a part of the practice you will proactively identify, pursue and execute on continuous service improvements through technology and process improvements. Responsibilities will include: Structuring, running, and playing an execution role in the delivery of our United States Legal Entity Management operate services Developing eminence and thought leadership materials in the field of Legal Entity Management and, more broadly, legal innovation Monitoring the performance of LEM engagement delivery teams Advising on proposals Advising, planning and preparation for Board of Directors' and stockholders' meetings. Assisting with formation, maintenance, and dissolution of legal entities, including legal entity corporate compliance activities, such as annual meetings, appointment of directors and officers, powers of attorney, annual reports, document preparation, etc. The Team: Globally, Deloitte provides legal business services, outside the US, we provide legal advisory services (traditional practice of law/legal advice) to clients and in the US, LMS is part of the TTC practice. At Deloitte Tax LLP, our TTC practice helps tax and legal departments pursue a streamlined, transparent, and efficient tax and legal functions that enhance the core responsibilities of compliance, reporting and planning, while also positioning tax and legal as a strategic business advisor for the digital era. We specialize in tax and legal and can effectively address corporate tax and legal function's unique needs, requirements and obligations. As technology specialists, we help clients make appropriate technology choices across all business cycles. Deloitte TTC professionals are aligned across our global network of member firms to support our clients' objectives and address their challenges. Our team's multi-disciplinary approach combines tax and legal technical and technology skillsets, enabling greater impact and efficiency within our client's organization. Learn more about Deloitte Tax Technology Consulting. Qualifications Required: Ability to perform job responsibilities within a hybrid work model that requires US Tax professionals to co-locate in person 2-3 days per week 3+ years of relevant legal/legal entity management experience, corporate legal secretarial experience, or alternative legal service industry experience Limited immigration sponsorship may be available Bachelor's degree Experience with entity management lifecycle including annual compliance and event driven activities including regular filings, drafting consent, associated entity management activities, etc. Experience with legal technology and its application in the legal entity management space or in the contract lifecycle management field Experience with Microsoft Office and other technology skills including, but not limited to, Excel, PPT, Visio, Power BI, Tableau Ability to travel up to 50%, on average, based on the work you do and the clients and industries/sectors you serve One of the following active accreditations obtained, in process, or willing and able to obtain: Licensed CPA in state of practice/primary office if eligible to sit for the CPA If not CPA eligible: Licensed Attorney (or foreign equivalent) Enrolled Agent PMP (Project Management Certification) Contract & Commercial Management (CCM) Certification Program Certified Financial Analyst (CFA) PMI Agile Certified Practitioner (Project Management Institute-ACP) Certified Change Management Professional (CCMP) Certified Business Analysis Professional (CBAP) Procurement/Legal Procurement or SAS Certified Data Scientist. Paralegal Certification with a 4-year degree Other Technical Certifications: Six Sigma (Black Belt and Green Belt) Microsoft Certified Solutions Developer (MCSD) Contract & Commercial Management (CCM) Certification Program, PMI Agile Certified Practitioner (Project Management Institute-ACP) Certified Systems Engineering Professional (CSEP) The Information Systems Security Architecture Professional (CISSP-ISSAP) Certified Change Management Professional (CCMP) or SAS Certified Data Scientist DocuSign (Workflow Manager, E-signature, CLM, etc.) iCertis Onit Product Suite (Level 2 and above) Conga CLM Agiloft Sirion Labs Kira Thomson Reuters (Legal Tracker, High Q, or Contract Express) Wolters Kluwer Passport (Passport Legal Spend and Matter Management) Mitratech Team Connect and TAP Preferred: Attorney's barred in a US jurisdiction Experience in legal entity management, preferably in the context of the financial services industry Aptitude and commitment to continue to learn various IT platforms and additional software skills Lean Six-Sigma and/or Project Management Professional certification Knowledge of and working experience with Legal Entity Management databases and other complementary systems Experience maintaining legal entity records and optimally evaluating and remediating records The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $95,900 to $203,060. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. Information for applicants with a need for accommodation:
Job Title: Collibra Integration Engineer Location: HEX - London - 3 days a week onsite Contract Type: 6 months Rate: Circa 415.16 per day Are you passionate about data governance and eager to make a significant impact? Our client is looking for a dynamic Collibra Integration Engineer to join their innovative EMEA Data Office team! This is an exciting opportunity to support the implementation of robust data governance practises across essential business services. My client is one of the largest financial institutions headquartered in Japan, with an established presence across all consumer and corporate banking businesses. Through its subsidiaries and affiliates, they offer a diverse range of financial services, including commercial banking, leasing, securities, credit card, consumer finance and other services. Purpose of the Role: As a Collibra Integration Engineer, you will play a crucial role in ensuring that all policies, procedures, standards, and technical metadata are effectively captured and represented within the Collibra platform. Your work will be integral to maintaining data lineage and governance, enabling the organisation to make data-driven decisions with confidence. What We're Looking For: To thrive in this role, you should possess: Hands-on experience with Collibra (DIP / CDQ platform) Strong understanding of data governance, metadata management, and data lineage Experience configuring Collibra EDGE and Lineage Harvester Ability to map physical data to logical data models Strong communication and stakeholder management skills Strong experience with Collibra and data governance practises. Proficiency in data lineage, technical metadata, and data mapping. Excellent stakeholder analysis skills. A solid understanding of data quality, ETL processes, and database administration (DBA). Exceptional communication and collaboration skills, with the ability to work across diverse teams. What You'll Be Doing: In this role, you will: Collaborate closely with Data Governance Analysts and IT teams to capture and maintain technical assets within Collibra. Liaise with various functions including the Data Office, Application Teams, ETL Teams, and DBAs to manage prerequisites for data sources. Design and implement advanced data governance solutions using the Collibra DIP/CDQ platform. analyse stakeholder data governance needs and challenges to deliver tailored solutions. Enable efficient data lineage and metadata management within the Collibra platform. Configure and run EDGE and Lineage Harvester to access different datastores for generating physical and lineage assets. Establish consistent contact with all teams to provide updates, manage timelines, and report risks and issues promptly. Additional Responsibilities: You will also: Support monthly Collibra upgrades and regression testing during implementation phases. Manage and maintain the technical assets within the Collibra EMEA Community. Why Join Us? This is more than just a job; it's a chance to be part of a forward-thinking organisation that values innovation and creativity. You'll have the opportunity to make a real difference in how data is governed, ensuring it is accessible and reliable for decision-making processes. If you are ready to take on this exciting challenge and enhance your career, we want to hear from you! Apply today to join our client's team and help shape the future of data governance. How to Apply: Please send your CV and a brief cover letter outlining your relevant experience to insert contact details here . We look forward to welcoming you to the team! Note: This position is temporary and expected to last for 6 months. Rate is competitive. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Jan 10, 2026
Contractor
Job Title: Collibra Integration Engineer Location: HEX - London - 3 days a week onsite Contract Type: 6 months Rate: Circa 415.16 per day Are you passionate about data governance and eager to make a significant impact? Our client is looking for a dynamic Collibra Integration Engineer to join their innovative EMEA Data Office team! This is an exciting opportunity to support the implementation of robust data governance practises across essential business services. My client is one of the largest financial institutions headquartered in Japan, with an established presence across all consumer and corporate banking businesses. Through its subsidiaries and affiliates, they offer a diverse range of financial services, including commercial banking, leasing, securities, credit card, consumer finance and other services. Purpose of the Role: As a Collibra Integration Engineer, you will play a crucial role in ensuring that all policies, procedures, standards, and technical metadata are effectively captured and represented within the Collibra platform. Your work will be integral to maintaining data lineage and governance, enabling the organisation to make data-driven decisions with confidence. What We're Looking For: To thrive in this role, you should possess: Hands-on experience with Collibra (DIP / CDQ platform) Strong understanding of data governance, metadata management, and data lineage Experience configuring Collibra EDGE and Lineage Harvester Ability to map physical data to logical data models Strong communication and stakeholder management skills Strong experience with Collibra and data governance practises. Proficiency in data lineage, technical metadata, and data mapping. Excellent stakeholder analysis skills. A solid understanding of data quality, ETL processes, and database administration (DBA). Exceptional communication and collaboration skills, with the ability to work across diverse teams. What You'll Be Doing: In this role, you will: Collaborate closely with Data Governance Analysts and IT teams to capture and maintain technical assets within Collibra. Liaise with various functions including the Data Office, Application Teams, ETL Teams, and DBAs to manage prerequisites for data sources. Design and implement advanced data governance solutions using the Collibra DIP/CDQ platform. analyse stakeholder data governance needs and challenges to deliver tailored solutions. Enable efficient data lineage and metadata management within the Collibra platform. Configure and run EDGE and Lineage Harvester to access different datastores for generating physical and lineage assets. Establish consistent contact with all teams to provide updates, manage timelines, and report risks and issues promptly. Additional Responsibilities: You will also: Support monthly Collibra upgrades and regression testing during implementation phases. Manage and maintain the technical assets within the Collibra EMEA Community. Why Join Us? This is more than just a job; it's a chance to be part of a forward-thinking organisation that values innovation and creativity. You'll have the opportunity to make a real difference in how data is governed, ensuring it is accessible and reliable for decision-making processes. If you are ready to take on this exciting challenge and enhance your career, we want to hear from you! Apply today to join our client's team and help shape the future of data governance. How to Apply: Please send your CV and a brief cover letter outlining your relevant experience to insert contact details here . We look forward to welcoming you to the team! Note: This position is temporary and expected to last for 6 months. Rate is competitive. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Oracle HCM Systems Analyst Our Business Support teams deliver the vital services to ensure the continued success of our business divisions. These services include HR, Finance, Procurement, Marketing, Legal and Commercial, Estates and Facilities, Core Technology, Corporate Security, IT, and Fleet. Every person in every team is contributing the lasting impact our Team makes. Help build and keep the nation's critical infrastructure connected and protected 24/7. Reporting to the Senior Product Owner, you'll be hands-on with analysis, troubleshooting, testing, implementation of new system functionalities and continuous improvements. You'll also coach colleagues, simplify processes, and provide first-line support to keep our HR systems running smoothly. This is a hybrid working role with a requirement to be in our Warwick HQ 1 day per month. What you'll do: Providing day-to-day functional first line support to the business Investigate, troubleshoot, and resolve system issues Collaborate with relevant teams to implement new system functionalities Acting as a subject matter expert on HR and Payroll Cloud processes, roadmaps, and enhancements. Support testing and updates across all Oracle HCM modules, including patch releases and new functionalities, ensuring processes continue to function effectively. Produce clear, high-quality documentation and sharing knowledge with the wider team Contribute to continuous improvement projects, suggesting enhancements to system functionality and user experience. Assist with change management initiatives, including adoption of new processes, system updates, and data management. Who you are: You're an experienced HR Systems professional with a solid background in Oracle Fusion HCM (Core HR) Analytical and detail-oriented, you enjoy problem-solving and explaining technical issues in a clear, approachable way. Key Requirements: Hands-on experience with Oracle Cloud Applications (HCM / Fusion HCM / Core HR modules) Experience in implementation and configuration of new system functionalities Experience providing 1st line system support and raising SR's Familiarity with ITIL processes and wider HR business processes. Strong analytical mindset with the ability to diagnose and resolve system issues Strong ability to translate business requirements into functional solutions Excellent communication skills, both written and verbal What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: 34 days holiday, including public holidays, plus the option to buy or sell days annually OR 26 days holiday, plus public holidays, and the option to buy or sell days annually Company pension scheme A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme. Learn more about Telent: Click here for Telent Video! We're passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support.
Jan 10, 2026
Full time
Oracle HCM Systems Analyst Our Business Support teams deliver the vital services to ensure the continued success of our business divisions. These services include HR, Finance, Procurement, Marketing, Legal and Commercial, Estates and Facilities, Core Technology, Corporate Security, IT, and Fleet. Every person in every team is contributing the lasting impact our Team makes. Help build and keep the nation's critical infrastructure connected and protected 24/7. Reporting to the Senior Product Owner, you'll be hands-on with analysis, troubleshooting, testing, implementation of new system functionalities and continuous improvements. You'll also coach colleagues, simplify processes, and provide first-line support to keep our HR systems running smoothly. This is a hybrid working role with a requirement to be in our Warwick HQ 1 day per month. What you'll do: Providing day-to-day functional first line support to the business Investigate, troubleshoot, and resolve system issues Collaborate with relevant teams to implement new system functionalities Acting as a subject matter expert on HR and Payroll Cloud processes, roadmaps, and enhancements. Support testing and updates across all Oracle HCM modules, including patch releases and new functionalities, ensuring processes continue to function effectively. Produce clear, high-quality documentation and sharing knowledge with the wider team Contribute to continuous improvement projects, suggesting enhancements to system functionality and user experience. Assist with change management initiatives, including adoption of new processes, system updates, and data management. Who you are: You're an experienced HR Systems professional with a solid background in Oracle Fusion HCM (Core HR) Analytical and detail-oriented, you enjoy problem-solving and explaining technical issues in a clear, approachable way. Key Requirements: Hands-on experience with Oracle Cloud Applications (HCM / Fusion HCM / Core HR modules) Experience in implementation and configuration of new system functionalities Experience providing 1st line system support and raising SR's Familiarity with ITIL processes and wider HR business processes. Strong analytical mindset with the ability to diagnose and resolve system issues Strong ability to translate business requirements into functional solutions Excellent communication skills, both written and verbal What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: 34 days holiday, including public holidays, plus the option to buy or sell days annually OR 26 days holiday, plus public holidays, and the option to buy or sell days annually Company pension scheme A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme. Learn more about Telent: Click here for Telent Video! We're passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support.
Senior Pensions Administrator page is loaded Senior Pensions Administratorlocations: Crawley - Sutherland House: Caithness - William Smith Housetime type: Full timeposted on: Posted Todayjob requisition id: R16626Management LevelHEQ Retirement Solutions is transforming the retirement and pensions markets with leading administration and technology solutions. With over 1200 employees globally, 189 years of knowledge and 11 million pension scheme members and policyholders, we are here to help people plan for a confident financial future by delivering innovative, reliable and customer-focused retirement services. Our teams are driven by a shared commitment to excellence, collaboration and making a real impact to the lives of our clients and customers. Role Summary The Senior Pension Administrator Role will be responsible for the implementation of training and development of Pension Administrators and authorising/quality marking work completed by the Pension Administration team. The role is collaborative in nature and the candidate will be required to liaise with a fellow Senior Pension Administrator, Pension Technical Analyst and Team Manager to ensure all authorisations, support and guidance is completed correctly and in a timely manner, aiming towards continuous improvement of customer service. Core Duties/Responsibilities The successful candidate will be responsible for the following: Provide administration services to customers, working to agreed targets To complete / check casework and provide feedback Resolving customer enquiries (oral and written) Drafting of non-standard correspondence in response to customer enquiries Performing and issuing pension calculations including manual calculations Carrying out projects and ad-hoc activities, as determined by your Team Leader Skills, Capabilities and Attributes The successful candidate will demonstrate the following experience, skills and behaviours: Excellent attention to detail and capable of following defined processes and procedures Strong communication skills Strong desire to deliver exceptional customer service The ability to develop positive and productive working relationships Computer literate with a willingness to learn a variety of systems Strong numeracy and literacy skills The desire to deliver exceptional customer service The ability to develop positive and productive working relationships What We Offer Save For Your Future - Equiniti Pension Plan; Equiniti matches your pension contributions up to 10% Health and Wellbeing - Employee Assistance Programme: counselling, legal & wellbeing support for colleagues and their households. Life assurance cover at 4x salary with the ability to purchase enhance cover. Employee discounts - Discounts and cashback at your favourite high street stores through our EQ Wins Platform. Flexible Benefits - The ability to purchase a wide variety of benefits through our flex plan; gadgets, travel insurance, will writing, holiday trading and more. Time Off - Typically 29 days holiday + bank holidays. 2 volunteer days to get involved with a charity of your choosing. Winning together - Equiniti ICON award vouchers; recognising the individuals going above and beyond to help the business succeed. Learning & Development - Investment in LinkedIn Learning for all colleagues.We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.Please note any offer of employment is subject to satisfactory pre-employment screening checks. These consist of 5 year activity & GAP verification, DBS or Access NI, Credit, Sanctions & CIFAS checks.Our people and platforms connect businesses with markets, engage customers with their investments and allow organisations to grow and transform. Our vision is to help businesses and individuals succeed, creating positive experiences for the millions of people who rely on us for a sustainable future. We provide share registration, deliver services for reward and benefits and develop solutions for customer management in regulated industries. Our work with some of the most significant organisations in the UK and US means we engage with 29 million of their shareholders, pensioners and employees.
Jan 10, 2026
Full time
Senior Pensions Administrator page is loaded Senior Pensions Administratorlocations: Crawley - Sutherland House: Caithness - William Smith Housetime type: Full timeposted on: Posted Todayjob requisition id: R16626Management LevelHEQ Retirement Solutions is transforming the retirement and pensions markets with leading administration and technology solutions. With over 1200 employees globally, 189 years of knowledge and 11 million pension scheme members and policyholders, we are here to help people plan for a confident financial future by delivering innovative, reliable and customer-focused retirement services. Our teams are driven by a shared commitment to excellence, collaboration and making a real impact to the lives of our clients and customers. Role Summary The Senior Pension Administrator Role will be responsible for the implementation of training and development of Pension Administrators and authorising/quality marking work completed by the Pension Administration team. The role is collaborative in nature and the candidate will be required to liaise with a fellow Senior Pension Administrator, Pension Technical Analyst and Team Manager to ensure all authorisations, support and guidance is completed correctly and in a timely manner, aiming towards continuous improvement of customer service. Core Duties/Responsibilities The successful candidate will be responsible for the following: Provide administration services to customers, working to agreed targets To complete / check casework and provide feedback Resolving customer enquiries (oral and written) Drafting of non-standard correspondence in response to customer enquiries Performing and issuing pension calculations including manual calculations Carrying out projects and ad-hoc activities, as determined by your Team Leader Skills, Capabilities and Attributes The successful candidate will demonstrate the following experience, skills and behaviours: Excellent attention to detail and capable of following defined processes and procedures Strong communication skills Strong desire to deliver exceptional customer service The ability to develop positive and productive working relationships Computer literate with a willingness to learn a variety of systems Strong numeracy and literacy skills The desire to deliver exceptional customer service The ability to develop positive and productive working relationships What We Offer Save For Your Future - Equiniti Pension Plan; Equiniti matches your pension contributions up to 10% Health and Wellbeing - Employee Assistance Programme: counselling, legal & wellbeing support for colleagues and their households. Life assurance cover at 4x salary with the ability to purchase enhance cover. Employee discounts - Discounts and cashback at your favourite high street stores through our EQ Wins Platform. Flexible Benefits - The ability to purchase a wide variety of benefits through our flex plan; gadgets, travel insurance, will writing, holiday trading and more. Time Off - Typically 29 days holiday + bank holidays. 2 volunteer days to get involved with a charity of your choosing. Winning together - Equiniti ICON award vouchers; recognising the individuals going above and beyond to help the business succeed. Learning & Development - Investment in LinkedIn Learning for all colleagues.We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.Please note any offer of employment is subject to satisfactory pre-employment screening checks. These consist of 5 year activity & GAP verification, DBS or Access NI, Credit, Sanctions & CIFAS checks.Our people and platforms connect businesses with markets, engage customers with their investments and allow organisations to grow and transform. Our vision is to help businesses and individuals succeed, creating positive experiences for the millions of people who rely on us for a sustainable future. We provide share registration, deliver services for reward and benefits and develop solutions for customer management in regulated industries. Our work with some of the most significant organisations in the UK and US means we engage with 29 million of their shareholders, pensioners and employees.
The role of technology in legal functions is growing exponentially and allowing legal departments to transform how they improve their processes, increase efficiencies and transform the future of legal services delivery. If you are someone who thrives in navigating the growing legal transformation through a technology lens and partnering with passionate professionals to help companies achieve their objectives; then we would like to get to know you. Apply now! What you'll do As a professional in Deloitte's Tax Technology Consulting (TTC) team, you will be a part of a team that provides an integrated approach to technology implementations, automation,data wrangling and document extraction and data management and analytics that help legal departments maximize the strategic value to the organization. You will deliver services for companies that streamline their process and increase efficiency; leveraging numerous applications. This is a unique opportunity for you to join a team as it expands and help us position Deloitte as the clear legal technology leader. As a Legal Technology Manager Client Management: Manage the day-to-day interactions with executive clients and sponsors. Delivery: Work with a team to optimize legal processes, leveraging technology to align legal software with the clients' specific requirements and goals. Solutions: Identify, design and leverage technology and innovative solutions to address the legal department needs. Support: Provide training around day-to-day activities, related to processes and various technologies or situational changes. Cross Functional Teaming: Understand and articulate the broader practice and Deloitte overall. Maintain relationships and serve clients holistically. People Development: Perform role of counselor and coach; participate in the staffing process and retention activities. Business Development: Develop and maintain contacts, organize and lead pursuit teams; contribute to business development. Qualifications Required Ability to perform job responsibilities within a hybrid work model that requires US Tax professionals to co-locate in person 2-3 days per week Limited immigration sponsorship may be available 5+ years' experience with legal and/or technology solutions Bachelor's degree Experience with one or more of the following: Implementation experience with Agiloft, SirionOne, Icertis or any other CLM (contract lifecycle management) software Experience with document extraction tools, data wrangling tools such as Alteryx, and visualization/BI tools such as Power BI, Tableau or QlikView and others Experience with DocuSign CLM or Salesforce configuration Ability to travel up to 50%, on average, based on the work you do and the clients and industries/sectors you serve One of the following active accreditations obtained: Licensed CPA in state of practice/primary office if eligible to sit for the CPA If not CPA eligible: Licensed Attorney (or foreign equivalent) Enrolled Agent PMP (Project Management Certification) Contract & Commercial Management (CCM) Certification Program Certified Financial Analyst (CFA) PMI Agile Certified Practitioner (Project Management Institute-ACP) Certified Change Management Professional (CCMP) Certified Business Analysis Professional (CBAP) Procurement/Legal Procurement or SAS Certified Data Scientist. Paralegal Certification with a 4-year degree Other Technical Certifications: Six Sigma (Black Belt and Green Belt) Microsoft Certified Solutions Developer (MCSD) Contract & Commercial Management (CCM) Certification Program, PMI Agile Certified Practitioner (Project Management Institute-ACP) Certified Systems Engineering Professional (CSEP) The Information Systems Security Architecture Professional (CISSP-ISSAP) Certified Change Management Professional (CCMP) or SAS Certified Data Scientist DocuSign (Workflow Manager, E-signature, CLM, etc.) iCertis Onit Product Suite (Level 2 and above) Conga CLM Agiloft Sirion Labs Kira Thomson Reuters (Legal Tracker, High Q, or Contract Express) Wolters Kluwer Passport (Passport Legal Spend and Matter Management) Mitratech Team Connect and TAP Vendor certification for management of implementations (SAP, Thomson Reuters, etc.) or relevant industry certification such as Microsoft Certified Solutions Developer (MCSD), AWS (Amazon Web Services) or GCP (Google Cloud Platform) Preferred Advanced Degree in any of the above fields Experience with template rationalization and harmonization, guide or playbook creation and the design of the contracting processes The team At Deloitte Tax LLP, our Tax Technology Consulting (TTC) practice helps legal and tax departments pursue a streamlined, transparent, and efficient function that enhances the core responsibilities of contracting, compliance, reporting and planning, while also positioning legal and tax as a for the digital era. We specialize in tax and can effectively address a corporate legal and tax function's unique needs, requirements and obligations. As technology specialists, we help clients make appropriate technology choices for legal departments and for both direct and indirect taxes across all business cycles that have a tax impact tax. Our team, the largest of its type, offers the necessary combination of skills, methodology and practical experience to help clients with a successful ERP implementation. Deloitte TTC professionals are aligned across our global network of member firms to support our clients' objectives and address their challenges. Our team's multi-disciplinary approach combines legal, tax technical and technology skillsets, enabling greater impact and efficiency within our client's organization. TTC's business services help clients with operating model evaluation, technology roadmap development for a desired future state, data, document and contract management solutions, automation opportunities, portals, cloud for enterprise systems, agile resourcing models, risk, provision and compliance. Learn more about Deloitte Tax Technology Consulting. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is$108,430 to $246,870. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. Information for applicants with a need for accommodation:
Jan 10, 2026
Full time
The role of technology in legal functions is growing exponentially and allowing legal departments to transform how they improve their processes, increase efficiencies and transform the future of legal services delivery. If you are someone who thrives in navigating the growing legal transformation through a technology lens and partnering with passionate professionals to help companies achieve their objectives; then we would like to get to know you. Apply now! What you'll do As a professional in Deloitte's Tax Technology Consulting (TTC) team, you will be a part of a team that provides an integrated approach to technology implementations, automation,data wrangling and document extraction and data management and analytics that help legal departments maximize the strategic value to the organization. You will deliver services for companies that streamline their process and increase efficiency; leveraging numerous applications. This is a unique opportunity for you to join a team as it expands and help us position Deloitte as the clear legal technology leader. As a Legal Technology Manager Client Management: Manage the day-to-day interactions with executive clients and sponsors. Delivery: Work with a team to optimize legal processes, leveraging technology to align legal software with the clients' specific requirements and goals. Solutions: Identify, design and leverage technology and innovative solutions to address the legal department needs. Support: Provide training around day-to-day activities, related to processes and various technologies or situational changes. Cross Functional Teaming: Understand and articulate the broader practice and Deloitte overall. Maintain relationships and serve clients holistically. People Development: Perform role of counselor and coach; participate in the staffing process and retention activities. Business Development: Develop and maintain contacts, organize and lead pursuit teams; contribute to business development. Qualifications Required Ability to perform job responsibilities within a hybrid work model that requires US Tax professionals to co-locate in person 2-3 days per week Limited immigration sponsorship may be available 5+ years' experience with legal and/or technology solutions Bachelor's degree Experience with one or more of the following: Implementation experience with Agiloft, SirionOne, Icertis or any other CLM (contract lifecycle management) software Experience with document extraction tools, data wrangling tools such as Alteryx, and visualization/BI tools such as Power BI, Tableau or QlikView and others Experience with DocuSign CLM or Salesforce configuration Ability to travel up to 50%, on average, based on the work you do and the clients and industries/sectors you serve One of the following active accreditations obtained: Licensed CPA in state of practice/primary office if eligible to sit for the CPA If not CPA eligible: Licensed Attorney (or foreign equivalent) Enrolled Agent PMP (Project Management Certification) Contract & Commercial Management (CCM) Certification Program Certified Financial Analyst (CFA) PMI Agile Certified Practitioner (Project Management Institute-ACP) Certified Change Management Professional (CCMP) Certified Business Analysis Professional (CBAP) Procurement/Legal Procurement or SAS Certified Data Scientist. Paralegal Certification with a 4-year degree Other Technical Certifications: Six Sigma (Black Belt and Green Belt) Microsoft Certified Solutions Developer (MCSD) Contract & Commercial Management (CCM) Certification Program, PMI Agile Certified Practitioner (Project Management Institute-ACP) Certified Systems Engineering Professional (CSEP) The Information Systems Security Architecture Professional (CISSP-ISSAP) Certified Change Management Professional (CCMP) or SAS Certified Data Scientist DocuSign (Workflow Manager, E-signature, CLM, etc.) iCertis Onit Product Suite (Level 2 and above) Conga CLM Agiloft Sirion Labs Kira Thomson Reuters (Legal Tracker, High Q, or Contract Express) Wolters Kluwer Passport (Passport Legal Spend and Matter Management) Mitratech Team Connect and TAP Vendor certification for management of implementations (SAP, Thomson Reuters, etc.) or relevant industry certification such as Microsoft Certified Solutions Developer (MCSD), AWS (Amazon Web Services) or GCP (Google Cloud Platform) Preferred Advanced Degree in any of the above fields Experience with template rationalization and harmonization, guide or playbook creation and the design of the contracting processes The team At Deloitte Tax LLP, our Tax Technology Consulting (TTC) practice helps legal and tax departments pursue a streamlined, transparent, and efficient function that enhances the core responsibilities of contracting, compliance, reporting and planning, while also positioning legal and tax as a for the digital era. We specialize in tax and can effectively address a corporate legal and tax function's unique needs, requirements and obligations. As technology specialists, we help clients make appropriate technology choices for legal departments and for both direct and indirect taxes across all business cycles that have a tax impact tax. Our team, the largest of its type, offers the necessary combination of skills, methodology and practical experience to help clients with a successful ERP implementation. Deloitte TTC professionals are aligned across our global network of member firms to support our clients' objectives and address their challenges. Our team's multi-disciplinary approach combines legal, tax technical and technology skillsets, enabling greater impact and efficiency within our client's organization. TTC's business services help clients with operating model evaluation, technology roadmap development for a desired future state, data, document and contract management solutions, automation opportunities, portals, cloud for enterprise systems, agile resourcing models, risk, provision and compliance. Learn more about Deloitte Tax Technology Consulting. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is$108,430 to $246,870. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. Information for applicants with a need for accommodation:
Job Title: Digital and IT Senior Analyst Location: Ansty Park - 4 days on site and 1 day working from home Duration: 6 Months (Contract) Rate: 300 per day via umbrella company Clearance: Candidate needs to be BPSS eligible Overview The Digital and IT Senior Analyst defines, configures, tests, trains and supports business-related information technology requirements and systems. Collaborating with Group and Division subject matter experts and 3rd party IT vendors, they lead directly, or co-lead, single technology or regional IT projects with accountability for completing on time, budget and meeting expectations. Essential Functions Leads directly, or co-leads, complex and/or global digital and IT project tasks delivering business results that meet deadlines; provide guidance to project resources within and across multiple teams as needed Performs system analysis, interprets data to identify gaps in technology or processes and makes recommendations within the IT and/or business function Assists in the development and implementation of new technologies/services including communication and reporting to key stakeholders on status and project closure Communicates decisions & formalize recommendations impacting area of responsibility to manager and business partners and key stakeholders where appropriate Point of contact assisting with most communications and project expectations with 3rd party IT and service vendors Manages own priorities and provides direction, guidance and mentoring to team members Delivers multiple solutions while managing conflicting priorities and resources Conducts knowledge transfer and/or cross training with team members Empowering and encouraging team members to provide feedback on ideas that deliver quality solutions Ability to travel as needed Available to provide after-hours and weekend technical support as needed Key Digital and IT Disciplines Application Programming Software Support Database Administration PC Support LAN/WAN Support Help Desk Engineering Systems IT Security Business Systems (MSS, JDE, SAP or similar) Qualifications Bachelor's degree in computer science, information systems, or related area (or international equivalent) 4+ years related IT experience Excellent written and verbal communication and collaboration skills Strong interpersonal skills, relates well with all levels of the organization Demonstrated leadership aptitude, learning agility, and adaptability Demonstrated ability to lead teams and manage projects effectively
Jan 10, 2026
Contractor
Job Title: Digital and IT Senior Analyst Location: Ansty Park - 4 days on site and 1 day working from home Duration: 6 Months (Contract) Rate: 300 per day via umbrella company Clearance: Candidate needs to be BPSS eligible Overview The Digital and IT Senior Analyst defines, configures, tests, trains and supports business-related information technology requirements and systems. Collaborating with Group and Division subject matter experts and 3rd party IT vendors, they lead directly, or co-lead, single technology or regional IT projects with accountability for completing on time, budget and meeting expectations. Essential Functions Leads directly, or co-leads, complex and/or global digital and IT project tasks delivering business results that meet deadlines; provide guidance to project resources within and across multiple teams as needed Performs system analysis, interprets data to identify gaps in technology or processes and makes recommendations within the IT and/or business function Assists in the development and implementation of new technologies/services including communication and reporting to key stakeholders on status and project closure Communicates decisions & formalize recommendations impacting area of responsibility to manager and business partners and key stakeholders where appropriate Point of contact assisting with most communications and project expectations with 3rd party IT and service vendors Manages own priorities and provides direction, guidance and mentoring to team members Delivers multiple solutions while managing conflicting priorities and resources Conducts knowledge transfer and/or cross training with team members Empowering and encouraging team members to provide feedback on ideas that deliver quality solutions Ability to travel as needed Available to provide after-hours and weekend technical support as needed Key Digital and IT Disciplines Application Programming Software Support Database Administration PC Support LAN/WAN Support Help Desk Engineering Systems IT Security Business Systems (MSS, JDE, SAP or similar) Qualifications Bachelor's degree in computer science, information systems, or related area (or international equivalent) 4+ years related IT experience Excellent written and verbal communication and collaboration skills Strong interpersonal skills, relates well with all levels of the organization Demonstrated leadership aptitude, learning agility, and adaptability Demonstrated ability to lead teams and manage projects effectively
Data Administrator Location: Nottingham (Hybrid after training) Salary: 28,000 - 34,000 (Pro Rata) Start Date: Immediate / January Contract: Inside IR35 - 9 to 12 Months Are you an organised and detail-focused Data Administrator / Analyst looking for an immediate contract role? This is an excellent opportunity to join a major organisation in Nottingham, supporting their data reporting, cleansing, and Power BI analytics across a busy operational team. This hybrid role would suit someone with a strong Administration background, highly IT capable, experience producing reports and dashboards, and confidence working with large data sets. Ideal for a Data Analyst, Technical Administrator, Office Administrator with data responsibilities, or IT savvy individual ready to take the next step. The Role Clean, validate and manage large data sets Build and maintain Power BI dashboards and reports Produce statistics and regular operational reporting Support teams with data queries, analysis and insight Hybrid working after training period, 3 days office The Person Strong IT skills including Excel and Power BI (essential) Experience in data cleansing, reporting or analytics Background in administration, technical administration or IT support beneficial Highly organised with excellent attention to detail Able to commute to Nottingham (hybrid after training period, 3 days office) Reference Number: BBBH2659 To apply for this role or to be considered for further roles, please click "Apply Now" or contact Ed Douglass at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
Jan 10, 2026
Contractor
Data Administrator Location: Nottingham (Hybrid after training) Salary: 28,000 - 34,000 (Pro Rata) Start Date: Immediate / January Contract: Inside IR35 - 9 to 12 Months Are you an organised and detail-focused Data Administrator / Analyst looking for an immediate contract role? This is an excellent opportunity to join a major organisation in Nottingham, supporting their data reporting, cleansing, and Power BI analytics across a busy operational team. This hybrid role would suit someone with a strong Administration background, highly IT capable, experience producing reports and dashboards, and confidence working with large data sets. Ideal for a Data Analyst, Technical Administrator, Office Administrator with data responsibilities, or IT savvy individual ready to take the next step. The Role Clean, validate and manage large data sets Build and maintain Power BI dashboards and reports Produce statistics and regular operational reporting Support teams with data queries, analysis and insight Hybrid working after training period, 3 days office The Person Strong IT skills including Excel and Power BI (essential) Experience in data cleansing, reporting or analytics Background in administration, technical administration or IT support beneficial Highly organised with excellent attention to detail Able to commute to Nottingham (hybrid after training period, 3 days office) Reference Number: BBBH2659 To apply for this role or to be considered for further roles, please click "Apply Now" or contact Ed Douglass at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
About us We areThe Very Group, and we're here to help families get more out of life. We know our customers work hard for their families and have a lot to balance in their busy lives. That's why we combine amazing brands and products with flexible payment options onVery.co.ukto help them say yes to the things they love. We're just as passionate about helping our people get more out of life too-building careers with real growth, a sense of purpose, belonging, and wellbeing. About Financial Services Our Financial Services team helps customers say yes to the things they love by offering flexible and responsible ways to pay. From credit products to insurance and account management, we make sure every financial interaction is simple, transparent, and customer-focused. It's a dynamic environment where data-driven decisions and regulatory compliance go hand in hand with innovation-delivering fair outcomes and great experiences for millions of customers About the role We're looking for a Senior Delivery Manager to lead the end-to-end delivery of medium to large initiatives and optimisation programmes within Financial Services while also ensuring small change and BAU land smoothly. You'll drive delivery excellence, foster a high-performing culture, and embed continuous improvement. You'll manage complex, high risk products and services, orchestrating multi-disciplinary teams (including third parties) to deliver on time, on cost, and with quality-unlocking value early and often. What you will be doing Team Leadership and Delivery Lead cross disciplinary delivery teams (direct, matrix, and third parties) to deliver outcomes on time, to budget, and to the right standard for our customers. Facilitate squad ceremonies (stand ups, planning, reviews, retrospectives) and remove blockers. Create and manage delivery plans; align dependencies across squads and initiatives. Partner with Product and Engineering on roadmaps; refine and prioritise backlogs with Product Managers and Business Analysts. Coach teams to ship high quality solutions regularly and predictably, using metrics to drive continuous improvement. Role model excellent delivery principles and a culture of performance, accountability and learning. Planning and Prioritisation Lead planning cycles across squads and contribute to quarterly/portfolio planning. Balance technical and product priorities across multiple roadmaps to maximise value delivery. Risk, Issues and Dependency Management Proactively identify and manage risks, issues, assumptions and dependencies affecting delivery and benefits realisation. Escalate appropriately through Portfolio Management and portfolio governance where needed. Governance and Change Control Build and run fit for purpose governance across projects, small change and BAU in liaison with portfolio governance (ePMO). Ensure decisions are documented with the right level of sign off. Keep delivery in scope; manage change requests and surface impacts early. Resource and Capacity Management Manage squad capacity and align resources to priorities; resolve bottlenecks with the Portfolio Manager. Coordinate internal teams and partners to maintain flow across services and squads. Financial Management Manage squad/initiative budgets; track spend and hold regular cost reviews, escalating issues as required. Input into business cases and benefits tracking; support investment decisions with clear advice and data. Report on productivity and flow metrics (e.g., value delivered, burndown, cycle time, lead time). Stakeholder Engagement and Communication Build trusted relationships with senior leaders, Heads of Product, Heads of Tech and delivery teams. Provide clear, timely updates on progress, risks and changes to portfolio governance and business stakeholders. Foster a high trust, collaborative culture across internal teams and external partners. Change Management and Transition Ensure effective transition of changes into BAU with a focus on adoption, stability and measured benefits. Reporting and MI Provide regular initiative and roadmap reporting, highlighting risks and mitigations. Deliver accurate, timely reporting on KPIs and delivery metrics to drive decisions. About you A proven ability to govern large, complex, and cross functional initiatives Good commercial and financial acumen. Proficient in Agile, waterfall and Hybrid delivery models. Strong grasp of Kanban Good capacity planning. Can recognise when something does not work and encourage a mindset of experimentation. Able to listen to the needs of technical and business stakeholders and interpret them. A bias towards action, always finding ways to remove barriers to rapid delivery. Strong stakeholder and 3rd party management skills. Manages stakeholder expectations and facilitate discussions about high risk and complexity even within constrained timescales. Actively addresses the most complicated risks, issues and dependencies including where ownership exists outside the team or no clear ownership exists. Can identify dependencies in plans across services and coordinate delivery. Engages colleagues with enthusiasm and commitment. They are able to bring people together to form a motivated team. Knows how to optimise the delivery flow of teams, managing the pace and tempo. They fully understand the environment they work in and can prioritise the most important or highest value tasks. Has the ability to reflect, and be resilient Clear, concise communication; strong facilitation and negotiation Some of our Benefits Flexible, hybrid working model Inclusive culture and environment, check out our Glassdoor reviews £1000 flexible benefits allowance to suit your needs 30 days holiday + bank holidays Udemy learning access Bonus potential (performance and business-related) Up to 25% discount on Very.co.uk Matched pension up to 6% More benefits can be found on our career site How to apply Please note that the talent acquisition team are managing this vacancy directly, and if successful in securing this role, you will be required to undertake a credit, CIFAS, Right to Work checks and if a specific requirement of your role a DBS (criminal records) check. Should your application progress we require you to let the team know if there is anything you need to disclose in relation to any of these checks prior to them being undertaken, including any unspent criminal convictions. What happens next? Our talent acquisition team will be in touch if you're successful so keep an eye on your emails! We'll arrange a short call to learn more about you, as well as answer any questions you have. If it feels like we're a good match, we'll share your CV with the hiring manager to review. Our interview process is tailored to each role and can be in-person or held remotely. You can expect a two-stage interview process for this position: 1st stage - An informal 30-minute video call with the hiring team to discuss your skills and relevant experience. This is a great opportunity to find out more about the role and to ask any questions you may have. 2nd Stage - A one-hour formal interview where you can expect both competency and technical questions (task based) This can be held either in-person or remotely. As an inclusive employer please do let us know if you require any reasonable adjustments. If you'd like to know more about our interviews, you can find out here. Equal opportunities We're an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Jan 10, 2026
Full time
About us We areThe Very Group, and we're here to help families get more out of life. We know our customers work hard for their families and have a lot to balance in their busy lives. That's why we combine amazing brands and products with flexible payment options onVery.co.ukto help them say yes to the things they love. We're just as passionate about helping our people get more out of life too-building careers with real growth, a sense of purpose, belonging, and wellbeing. About Financial Services Our Financial Services team helps customers say yes to the things they love by offering flexible and responsible ways to pay. From credit products to insurance and account management, we make sure every financial interaction is simple, transparent, and customer-focused. It's a dynamic environment where data-driven decisions and regulatory compliance go hand in hand with innovation-delivering fair outcomes and great experiences for millions of customers About the role We're looking for a Senior Delivery Manager to lead the end-to-end delivery of medium to large initiatives and optimisation programmes within Financial Services while also ensuring small change and BAU land smoothly. You'll drive delivery excellence, foster a high-performing culture, and embed continuous improvement. You'll manage complex, high risk products and services, orchestrating multi-disciplinary teams (including third parties) to deliver on time, on cost, and with quality-unlocking value early and often. What you will be doing Team Leadership and Delivery Lead cross disciplinary delivery teams (direct, matrix, and third parties) to deliver outcomes on time, to budget, and to the right standard for our customers. Facilitate squad ceremonies (stand ups, planning, reviews, retrospectives) and remove blockers. Create and manage delivery plans; align dependencies across squads and initiatives. Partner with Product and Engineering on roadmaps; refine and prioritise backlogs with Product Managers and Business Analysts. Coach teams to ship high quality solutions regularly and predictably, using metrics to drive continuous improvement. Role model excellent delivery principles and a culture of performance, accountability and learning. Planning and Prioritisation Lead planning cycles across squads and contribute to quarterly/portfolio planning. Balance technical and product priorities across multiple roadmaps to maximise value delivery. Risk, Issues and Dependency Management Proactively identify and manage risks, issues, assumptions and dependencies affecting delivery and benefits realisation. Escalate appropriately through Portfolio Management and portfolio governance where needed. Governance and Change Control Build and run fit for purpose governance across projects, small change and BAU in liaison with portfolio governance (ePMO). Ensure decisions are documented with the right level of sign off. Keep delivery in scope; manage change requests and surface impacts early. Resource and Capacity Management Manage squad capacity and align resources to priorities; resolve bottlenecks with the Portfolio Manager. Coordinate internal teams and partners to maintain flow across services and squads. Financial Management Manage squad/initiative budgets; track spend and hold regular cost reviews, escalating issues as required. Input into business cases and benefits tracking; support investment decisions with clear advice and data. Report on productivity and flow metrics (e.g., value delivered, burndown, cycle time, lead time). Stakeholder Engagement and Communication Build trusted relationships with senior leaders, Heads of Product, Heads of Tech and delivery teams. Provide clear, timely updates on progress, risks and changes to portfolio governance and business stakeholders. Foster a high trust, collaborative culture across internal teams and external partners. Change Management and Transition Ensure effective transition of changes into BAU with a focus on adoption, stability and measured benefits. Reporting and MI Provide regular initiative and roadmap reporting, highlighting risks and mitigations. Deliver accurate, timely reporting on KPIs and delivery metrics to drive decisions. About you A proven ability to govern large, complex, and cross functional initiatives Good commercial and financial acumen. Proficient in Agile, waterfall and Hybrid delivery models. Strong grasp of Kanban Good capacity planning. Can recognise when something does not work and encourage a mindset of experimentation. Able to listen to the needs of technical and business stakeholders and interpret them. A bias towards action, always finding ways to remove barriers to rapid delivery. Strong stakeholder and 3rd party management skills. Manages stakeholder expectations and facilitate discussions about high risk and complexity even within constrained timescales. Actively addresses the most complicated risks, issues and dependencies including where ownership exists outside the team or no clear ownership exists. Can identify dependencies in plans across services and coordinate delivery. Engages colleagues with enthusiasm and commitment. They are able to bring people together to form a motivated team. Knows how to optimise the delivery flow of teams, managing the pace and tempo. They fully understand the environment they work in and can prioritise the most important or highest value tasks. Has the ability to reflect, and be resilient Clear, concise communication; strong facilitation and negotiation Some of our Benefits Flexible, hybrid working model Inclusive culture and environment, check out our Glassdoor reviews £1000 flexible benefits allowance to suit your needs 30 days holiday + bank holidays Udemy learning access Bonus potential (performance and business-related) Up to 25% discount on Very.co.uk Matched pension up to 6% More benefits can be found on our career site How to apply Please note that the talent acquisition team are managing this vacancy directly, and if successful in securing this role, you will be required to undertake a credit, CIFAS, Right to Work checks and if a specific requirement of your role a DBS (criminal records) check. Should your application progress we require you to let the team know if there is anything you need to disclose in relation to any of these checks prior to them being undertaken, including any unspent criminal convictions. What happens next? Our talent acquisition team will be in touch if you're successful so keep an eye on your emails! We'll arrange a short call to learn more about you, as well as answer any questions you have. If it feels like we're a good match, we'll share your CV with the hiring manager to review. Our interview process is tailored to each role and can be in-person or held remotely. You can expect a two-stage interview process for this position: 1st stage - An informal 30-minute video call with the hiring team to discuss your skills and relevant experience. This is a great opportunity to find out more about the role and to ask any questions you may have. 2nd Stage - A one-hour formal interview where you can expect both competency and technical questions (task based) This can be held either in-person or remotely. As an inclusive employer please do let us know if you require any reasonable adjustments. If you'd like to know more about our interviews, you can find out here. Equal opportunities We're an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Data & BI Lead (Private Equity backed) B2B SaaS (Recently acquired by Private Equity) This is a pivotal role for a data leader who can design and deliver a modern, scalable data environment to give the C suite clear visibility across ARR, financial performance, and commercial operations. The company is consolidating ERP and CRM systems, implementing Microsoft Fabric, and building a central data lake to bring everything under one roof. You'll be responsible for defining the architecture, integrating key systems, and delivering executive level reporting that supports data driven decision making and post acquisition integration. You'll join a B2B SaaS company, newly acquired by a top tier Private Equity firm, that will be going through rapid M&A fuelled growth over the next few years, so the data infrastructure you'll be responsible for will need to be scalable & reliable. Key Responsibilities Own the end to end data architecture using Microsoft Fabric / Azure. Build a single source of truth combining data from ERP (GL systems), CRM, and other core business applications. Design scalable pipelines and models that can easily incorporate newly acquired businesses. Analytics & Reporting Develop executive dashboards and self service BI capabilities (Power BI preferred). Deliver C suite reporting on ARR, bookings, churn, revenue recognition, and operational KPIs. Maintain data accuracy, governance, and standard definitions across teams. Governance & Best Practice Define and enforce data modelling, naming, and version control standards. Ensure data quality, lineage, and security throughout the ecosystem. Establish repeatable processes for ingestion, validation, and reporting. Cross Functional Leadership Partner closely with Finance, RevOps, and IT to align systems and reporting needs. Translate business questions into data models and analytical outputs. Build and mentor a small team of engineers/analysts as the data function scales. Experience Required Proven experience owning or leading Data & BI environments in a high growth or PE backed business. Deep hands on expertise with Microsoft Fabric, Power BI, Azure Data Factory, SQL, Synapse, or related tools. Strong understanding of ERP (GL/finance data) and CRM (sales and revenue data) integration. Financial literacy - understands ARR, MRR, deferred revenue, margin, and related commercial metrics. Track record of designing scalable, best practice data environments that can handle acquisitions and system consolidation. Excellent stakeholder management skills - able to communicate technical detail to non technical executives. Ideal Profile Hybrid of architect + strategist + doer - someone who can design, build, and operate the data environment. Pragmatic and commercial: knows what "good enough" looks like in a PE timeline. Comfortable operating in fast changing, post acquisition environment. Why Join Build a modern data capability from the ground up. Your work will have a direct impact on the CFO & Board, and will drive strategic decisions. Be part of a PE backed value creation journey with real scale and impact; working alongside one of the most high profile PE firms in Tech
Jan 10, 2026
Full time
Data & BI Lead (Private Equity backed) B2B SaaS (Recently acquired by Private Equity) This is a pivotal role for a data leader who can design and deliver a modern, scalable data environment to give the C suite clear visibility across ARR, financial performance, and commercial operations. The company is consolidating ERP and CRM systems, implementing Microsoft Fabric, and building a central data lake to bring everything under one roof. You'll be responsible for defining the architecture, integrating key systems, and delivering executive level reporting that supports data driven decision making and post acquisition integration. You'll join a B2B SaaS company, newly acquired by a top tier Private Equity firm, that will be going through rapid M&A fuelled growth over the next few years, so the data infrastructure you'll be responsible for will need to be scalable & reliable. Key Responsibilities Own the end to end data architecture using Microsoft Fabric / Azure. Build a single source of truth combining data from ERP (GL systems), CRM, and other core business applications. Design scalable pipelines and models that can easily incorporate newly acquired businesses. Analytics & Reporting Develop executive dashboards and self service BI capabilities (Power BI preferred). Deliver C suite reporting on ARR, bookings, churn, revenue recognition, and operational KPIs. Maintain data accuracy, governance, and standard definitions across teams. Governance & Best Practice Define and enforce data modelling, naming, and version control standards. Ensure data quality, lineage, and security throughout the ecosystem. Establish repeatable processes for ingestion, validation, and reporting. Cross Functional Leadership Partner closely with Finance, RevOps, and IT to align systems and reporting needs. Translate business questions into data models and analytical outputs. Build and mentor a small team of engineers/analysts as the data function scales. Experience Required Proven experience owning or leading Data & BI environments in a high growth or PE backed business. Deep hands on expertise with Microsoft Fabric, Power BI, Azure Data Factory, SQL, Synapse, or related tools. Strong understanding of ERP (GL/finance data) and CRM (sales and revenue data) integration. Financial literacy - understands ARR, MRR, deferred revenue, margin, and related commercial metrics. Track record of designing scalable, best practice data environments that can handle acquisitions and system consolidation. Excellent stakeholder management skills - able to communicate technical detail to non technical executives. Ideal Profile Hybrid of architect + strategist + doer - someone who can design, build, and operate the data environment. Pragmatic and commercial: knows what "good enough" looks like in a PE timeline. Comfortable operating in fast changing, post acquisition environment. Why Join Build a modern data capability from the ground up. Your work will have a direct impact on the CFO & Board, and will drive strategic decisions. Be part of a PE backed value creation journey with real scale and impact; working alongside one of the most high profile PE firms in Tech
Business Intelligence Analyst London, Madrid, Warsaw working from home up to 40% Reference 7368 Are you ready to make an impact in the fast paced world of financial data? Join our Global Risk, Regulatory & Rights Management team at SIX and help us drive our ambitious growth. We are looking for an organized, motivated self starter who thrives with minimal supervision and enjoys tackling exciting challenges. In this role, you will take ownership of Data Compliance, supporting the implementation of market and reference data, advising on product configuration, and managing entitlement set up. You will play a key part in intellectual property rights management, ensuring accurate traceability from data intake to customer delivery. Your expertise will support both client facing and back office teams, making you a vital link in our data value chain. If you have a solid understanding of financial services, a keen interest in intellectual property rights, and a knack for technical infrastructure, we want to hear from you! Strong MS Excel and SQL skills, analytical thinking, and a hands on, pragmatic approach will set you up for success in this exciting opportunity. What You Will Do analyze Data Suppliers' data product packages and license agreements on intellectual property rights communicate and negotiate with Data Suppliers on intellectual property rights management review changes in data processing for impact on intellectual property rights take responsibility and guide Business Analysts, Development, and Data Licensing Management team on data implementation participate in projects as a subject matter expert by providing internal consulting on intellectual property rights management and entitlement capabilities What You Bring Masters or bachelor's degree with working knowledge of topics such as market data, reference data, data vendors, and information management Minimum of 5 7 years' experience within financial services, at least 3 of which working in a market data team demonstrating strong knowledge of market data suppliers and vendors High commitment to qualitative, reliable, structured and independent working methods Demonstrate effective technical skills to bridge the business and technical requirements of the role Customer focus and good communication skills with German, French and/or Spanish being an additional asset If you have any questions, check out our FAQ page or call Anthony Mills at . For this vacancy we only accept direct applications in English. Diversity is important to us. Therefore, we are looking to receiving applications regardless of any personal background. What We Offer Flexible Work Models We trust our employees and offer a work environment that is well balanced, productive and fosters success. Personal Development You will benefit from a culture of continuous learning and feedback. Your personal growth is supported through an extensive learning offering. Agile Working Methods Whether through scrum or design thinking, we solve exciting tasks together in teams.
Jan 10, 2026
Full time
Business Intelligence Analyst London, Madrid, Warsaw working from home up to 40% Reference 7368 Are you ready to make an impact in the fast paced world of financial data? Join our Global Risk, Regulatory & Rights Management team at SIX and help us drive our ambitious growth. We are looking for an organized, motivated self starter who thrives with minimal supervision and enjoys tackling exciting challenges. In this role, you will take ownership of Data Compliance, supporting the implementation of market and reference data, advising on product configuration, and managing entitlement set up. You will play a key part in intellectual property rights management, ensuring accurate traceability from data intake to customer delivery. Your expertise will support both client facing and back office teams, making you a vital link in our data value chain. If you have a solid understanding of financial services, a keen interest in intellectual property rights, and a knack for technical infrastructure, we want to hear from you! Strong MS Excel and SQL skills, analytical thinking, and a hands on, pragmatic approach will set you up for success in this exciting opportunity. What You Will Do analyze Data Suppliers' data product packages and license agreements on intellectual property rights communicate and negotiate with Data Suppliers on intellectual property rights management review changes in data processing for impact on intellectual property rights take responsibility and guide Business Analysts, Development, and Data Licensing Management team on data implementation participate in projects as a subject matter expert by providing internal consulting on intellectual property rights management and entitlement capabilities What You Bring Masters or bachelor's degree with working knowledge of topics such as market data, reference data, data vendors, and information management Minimum of 5 7 years' experience within financial services, at least 3 of which working in a market data team demonstrating strong knowledge of market data suppliers and vendors High commitment to qualitative, reliable, structured and independent working methods Demonstrate effective technical skills to bridge the business and technical requirements of the role Customer focus and good communication skills with German, French and/or Spanish being an additional asset If you have any questions, check out our FAQ page or call Anthony Mills at . For this vacancy we only accept direct applications in English. Diversity is important to us. Therefore, we are looking to receiving applications regardless of any personal background. What We Offer Flexible Work Models We trust our employees and offer a work environment that is well balanced, productive and fosters success. Personal Development You will benefit from a culture of continuous learning and feedback. Your personal growth is supported through an extensive learning offering. Agile Working Methods Whether through scrum or design thinking, we solve exciting tasks together in teams.
Sword is a leading provider of business technology solutions within the Energy, Public and Finance Sectors, driving transformational change within our clients. We use proven technology, specialist teams and domain expertise to build solid technical foundations across platforms, data, and business applications. We have a passion for using technology to solve business problems, working in partnership with our clients to help in achieving their goals. About the role: As an ERP Analyst, you will play a key role in supporting and evolving critical ERP systems, ensuring they run smoothly, meet business needs, and deliver meaningful value to users across multiple functions. You will work at the centre of how business processes, technology and people connect. From coordinating user acceptance testing to organising requirements and engaging with stakeholders, you'll help ensure enhancements are well understood, thoroughly tested and effectively adopted. This role is ideal for someone early in their applications or technology journey - someone who enjoys problem-solving, coordinating activities, working with people, and understanding how systems support business operations. No deep technical knowledge is required; what matters most is curiosity, organisation and a willingness to learn. As an ERP Analyst, you will: Provide day-to-day support to the ERP Technical Lead, helping manage and optimise ERP systems, including Maximo. Take ownership of User Acceptance Testing (UAT), including planning, documentation, stakeholder engagement, and execution of test cycles. Prioritise testing activities based on business impact and project timelines. Support requirement gathering sessions, documenting and organising requirements clearly and accurately. Act as a positive and professional point of contact for vendors, ensuring smooth communication and timely updates. Build strong relationships across Finance, Supply Chain and operational teams to ensure system alignment and understanding. Maintain clear documentation on testing outcomes, issues, and resolutions, producing reports for internal stakeholders. Contribute to improving processes, communication and visibility across the ERP portfolio. We're looking for someone who is organised, proactive and genuinely interested in how business systems work. You don't need to tick every box - if the role excites you and you feel you could grow into it, we'd love to hear from you. Strong organisational skills and the ability to manage multiple priorities confidently. A collaborative mindset, with the ability to build positive working relationships across teams. Excellent attention to detail, especially when it comes to documentation, testing and communication. A natural curiosity or aptitude for learning new systems and understanding how applications support business processes. A problem solving approach, with the confidence to highlight issues and escalates when needed. Clear, professional communication skills - both written and verbal. It would be great if you had: Exposure to ERP systems or experience in an applications support environment. Familiarity with UAT processes. Experience with Maximo or other ERP platforms. But none of these are essential - what matters most is your enthusiasm, your organisation, and your willingness to learn. At Sword, our core values and culture are based on caring about our people, investing in training and career development, and building inclusive teams where we are all encouraged to contribute to achieve success. We offer comprehensive benefits designed to support your professional development and enhance your overall quality of life. In addition to a Competitive Salary, here's what you can expect as part of our benefits package: Personalised Career Development: We create a development plan customised to your goals and aspirations, with a range of learning and development opportunities within a culture that encourages growth. Flexible working: Flexible work arrangements to support your work life balance. We can't promise to always be able to meet every request, however, are keen to discuss your individual preferences to make it work where we can. A Fantastic Benefits Package: This includes generous annual leave allowance, enhanced family friendly benefits, pension scheme, access to private health, well being, and insurance schemes, an employee assistance programme, discounted cash plan and more . At Sword we are dedicated to fostering a diverse and inclusive workplace and are proud to be an equal opportunities employer, ensuring that all applicants receive fair and equal consideration for employment, regardless of whether they meet every requirement. If you don't tick all the boxes but feel you have some of the relevant skills and experience we're looking for, please do consider applying and highlight your transferable skills and experience. We embrace diversity in all its forms, valuing individuals regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity status, race, colour, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation. Your perspective and potential are important to us. If we can do anything to help make the hiring process more accessible, please let our talent acquisition team know when you apply so we can support any adjustments.
Jan 10, 2026
Full time
Sword is a leading provider of business technology solutions within the Energy, Public and Finance Sectors, driving transformational change within our clients. We use proven technology, specialist teams and domain expertise to build solid technical foundations across platforms, data, and business applications. We have a passion for using technology to solve business problems, working in partnership with our clients to help in achieving their goals. About the role: As an ERP Analyst, you will play a key role in supporting and evolving critical ERP systems, ensuring they run smoothly, meet business needs, and deliver meaningful value to users across multiple functions. You will work at the centre of how business processes, technology and people connect. From coordinating user acceptance testing to organising requirements and engaging with stakeholders, you'll help ensure enhancements are well understood, thoroughly tested and effectively adopted. This role is ideal for someone early in their applications or technology journey - someone who enjoys problem-solving, coordinating activities, working with people, and understanding how systems support business operations. No deep technical knowledge is required; what matters most is curiosity, organisation and a willingness to learn. As an ERP Analyst, you will: Provide day-to-day support to the ERP Technical Lead, helping manage and optimise ERP systems, including Maximo. Take ownership of User Acceptance Testing (UAT), including planning, documentation, stakeholder engagement, and execution of test cycles. Prioritise testing activities based on business impact and project timelines. Support requirement gathering sessions, documenting and organising requirements clearly and accurately. Act as a positive and professional point of contact for vendors, ensuring smooth communication and timely updates. Build strong relationships across Finance, Supply Chain and operational teams to ensure system alignment and understanding. Maintain clear documentation on testing outcomes, issues, and resolutions, producing reports for internal stakeholders. Contribute to improving processes, communication and visibility across the ERP portfolio. We're looking for someone who is organised, proactive and genuinely interested in how business systems work. You don't need to tick every box - if the role excites you and you feel you could grow into it, we'd love to hear from you. Strong organisational skills and the ability to manage multiple priorities confidently. A collaborative mindset, with the ability to build positive working relationships across teams. Excellent attention to detail, especially when it comes to documentation, testing and communication. A natural curiosity or aptitude for learning new systems and understanding how applications support business processes. A problem solving approach, with the confidence to highlight issues and escalates when needed. Clear, professional communication skills - both written and verbal. It would be great if you had: Exposure to ERP systems or experience in an applications support environment. Familiarity with UAT processes. Experience with Maximo or other ERP platforms. But none of these are essential - what matters most is your enthusiasm, your organisation, and your willingness to learn. At Sword, our core values and culture are based on caring about our people, investing in training and career development, and building inclusive teams where we are all encouraged to contribute to achieve success. We offer comprehensive benefits designed to support your professional development and enhance your overall quality of life. In addition to a Competitive Salary, here's what you can expect as part of our benefits package: Personalised Career Development: We create a development plan customised to your goals and aspirations, with a range of learning and development opportunities within a culture that encourages growth. Flexible working: Flexible work arrangements to support your work life balance. We can't promise to always be able to meet every request, however, are keen to discuss your individual preferences to make it work where we can. A Fantastic Benefits Package: This includes generous annual leave allowance, enhanced family friendly benefits, pension scheme, access to private health, well being, and insurance schemes, an employee assistance programme, discounted cash plan and more . At Sword we are dedicated to fostering a diverse and inclusive workplace and are proud to be an equal opportunities employer, ensuring that all applicants receive fair and equal consideration for employment, regardless of whether they meet every requirement. If you don't tick all the boxes but feel you have some of the relevant skills and experience we're looking for, please do consider applying and highlight your transferable skills and experience. We embrace diversity in all its forms, valuing individuals regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity status, race, colour, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation. Your perspective and potential are important to us. If we can do anything to help make the hiring process more accessible, please let our talent acquisition team know when you apply so we can support any adjustments.
Overview Salary: £25,500 per annum+ shift allowance after training + comprehensive benefits package Jisc grade:TGE1 (internal use only) Job Type: Permanent Hours: 35 hours per week Shifts: Core working hours whilst training, followed by Monday-Friday rotating 4-weekly shift pattern (Early 07:00 -15:00/Core 09:00 - 17:00/Late 14.00-22.00) Reports into: Customer success team leader Working style: Hybrid - A blend of working from home and your nominated hub office. We have hubs located in London, Bristol, Manchester and Oxford. For 30 years Jisc has pioneered digital solutions for UK education and research, transforming how knowledge is created, shared and used. We are uniquely positioned to protect, promote and lead the sector in digital and data transformation, making a difference to students, communities and society. Together, we are working to build a better digital future for education and research. Raise your potential at Jisc through our culture of lifelong learning. At Jisc, we're all about growth, so embrace new challenges, sharpen your skills and shape a career that excites you. The role OpenAthens, part of Jisc, has the vision to become the world's most user-friendly information access management experience, helping academics, students, scientists and library patrons gain access to the knowledge they need to achieve great things. As a Support and onboarding analyst you will provide expert knowledge, first-class support and a great customer experience to customers using OpenAthens products and services. You will be providing service desk and implementation support to both new and existing OpenAthens customers and partners worldwide, who rely on the team's expertise and guidance. We want you to thrive in this technical role within the OpenAthens customer success team, your goal being to deliver the gold standard of technical support and onboarding expertise to our global customer base. What you'll be doing Providing first-class customer support for all OpenAthens products Effective and timely monitoring and triage of all incoming customer support queries Maintaining a high level of customer service to all stakeholders Ensuring all customer support queries and tasks are handled effectively and in line with our processes and SLAs Identifying trends or patterns, and communicate these appropriately Collaborating with OpenAthens stakeholders on projects and in product workshops What we are looking for Experience in a customer-facing role is essential Excellent customer service skills, including empathy, listening skills and patience Excellent time management and organisational skills as you will be working to SLAs and call management procedures Excellent problem-solving and troubleshooting skills Ability to communicate with both technical and non-technical customers Strong teamwork skills We know that sometimes people can be put off applying for a job if they think they can't tick every box, so we encourage you to apply even if you do not meet 100% of the requirements, but if you feel this role is perfect for you. You may be just the right candidate for this or other roles! Specific patterns for working in the office are not mandated, and the frequency of time worked in the office is agreed with your manager. Meeting in person is something we value, so you may need to travel on occasion to any of our hub offices. Why work for us? At Jisc, every role is meaningful, and every individual is valued. We foster a culture of continuous learning and personal growth, offering opportunities to develop new skills and make a real impact in education and research. With a strong focus on work-life balance, we embrace flexible working that prioritises outcomes over hours, empowering you to create a rhythm that energises both your professional and personal life. Jisc's culture is powered by our four guiding principles: putting customers first, driving innovation, creating impact, and championing inclusive collaboration to deliver sustainable outcomes and shape a better future. Discover the amazing benefits we provide Flexible work pattern, which can adapt to suit your schedules and personal commitments 31 days annual leave (plus bank holidays) that includes three closure days over Christmas Buy up to an additional 5 days leave during the flexible benefits window A range of wellbeing lifestyle benefits including company paid health care cash plan, mental health first aiders and support A company culture of continuous learning with access to thousands of LinkedIn Learning courses, and lots of resources and opportunities to support your development Allocated allowance of up to £250 to equip your home office Financial well-being support including access to preferential loan and savings plans, mortgage advice, will writing tools and support and resources to help you make the most of your money A wide range of discounts and cashback from retailers and big-name high-street stores Family friendly policies including enhanced parental, maternity and paternity and co-parental leave as well as opportunity for career breaks Support your volunteering with up to 3 days volunteer leave Equity, diversity and inclusion Jisc believe our people make all the difference in cultivating an inclusive culture that welcomes ideas, encourages innovation, and values belonging. We work hard to create an equitable experience for our candidates and workforce which embraces all aspects of their identity including race and ethnicity, religion and belief, sex, gender identity, sexual orientation, trans identities, age, class, disability, neurodivergence, or veteran status. Application process Please let us know how we can best accommodate you throughout the recruitment process. We’re committed to making our process accessible and comfortable for everyone - just tell us what works best for you. Just so you know, we review CVs as soon as we can and aim to provide an update on your application within 4 weeks of receiving it. However, you may hear from us a lot sooner, so please keep an eye out for our emails or calls! We're really looking forward to getting to know the real you. While we encourage the use of AI tools to help you get started on your CV or cover letter, we encourage you to review your application before submitting. Make sure it truly reflects your own voice, experiences, and personality. If you are currently a Jisc employee, please apply through your Dayforce Employee profile. We have a thorough background screening process that verifies the details you share with us in your CV and your application. Any inaccurate information supplied during the application stages can lead to a job offer being withdrawn. Sponsorship Please note that this role is not eligible for Skilled Worker visa sponsorship. This decision is based on current Home Office eligibility criteria, which require specific conditions to be met in terms of job type, salary level, and other factors. As such, we are unable to offer sponsorship for this position.
Jan 10, 2026
Full time
Overview Salary: £25,500 per annum+ shift allowance after training + comprehensive benefits package Jisc grade:TGE1 (internal use only) Job Type: Permanent Hours: 35 hours per week Shifts: Core working hours whilst training, followed by Monday-Friday rotating 4-weekly shift pattern (Early 07:00 -15:00/Core 09:00 - 17:00/Late 14.00-22.00) Reports into: Customer success team leader Working style: Hybrid - A blend of working from home and your nominated hub office. We have hubs located in London, Bristol, Manchester and Oxford. For 30 years Jisc has pioneered digital solutions for UK education and research, transforming how knowledge is created, shared and used. We are uniquely positioned to protect, promote and lead the sector in digital and data transformation, making a difference to students, communities and society. Together, we are working to build a better digital future for education and research. Raise your potential at Jisc through our culture of lifelong learning. At Jisc, we're all about growth, so embrace new challenges, sharpen your skills and shape a career that excites you. The role OpenAthens, part of Jisc, has the vision to become the world's most user-friendly information access management experience, helping academics, students, scientists and library patrons gain access to the knowledge they need to achieve great things. As a Support and onboarding analyst you will provide expert knowledge, first-class support and a great customer experience to customers using OpenAthens products and services. You will be providing service desk and implementation support to both new and existing OpenAthens customers and partners worldwide, who rely on the team's expertise and guidance. We want you to thrive in this technical role within the OpenAthens customer success team, your goal being to deliver the gold standard of technical support and onboarding expertise to our global customer base. What you'll be doing Providing first-class customer support for all OpenAthens products Effective and timely monitoring and triage of all incoming customer support queries Maintaining a high level of customer service to all stakeholders Ensuring all customer support queries and tasks are handled effectively and in line with our processes and SLAs Identifying trends or patterns, and communicate these appropriately Collaborating with OpenAthens stakeholders on projects and in product workshops What we are looking for Experience in a customer-facing role is essential Excellent customer service skills, including empathy, listening skills and patience Excellent time management and organisational skills as you will be working to SLAs and call management procedures Excellent problem-solving and troubleshooting skills Ability to communicate with both technical and non-technical customers Strong teamwork skills We know that sometimes people can be put off applying for a job if they think they can't tick every box, so we encourage you to apply even if you do not meet 100% of the requirements, but if you feel this role is perfect for you. You may be just the right candidate for this or other roles! Specific patterns for working in the office are not mandated, and the frequency of time worked in the office is agreed with your manager. Meeting in person is something we value, so you may need to travel on occasion to any of our hub offices. Why work for us? At Jisc, every role is meaningful, and every individual is valued. We foster a culture of continuous learning and personal growth, offering opportunities to develop new skills and make a real impact in education and research. With a strong focus on work-life balance, we embrace flexible working that prioritises outcomes over hours, empowering you to create a rhythm that energises both your professional and personal life. Jisc's culture is powered by our four guiding principles: putting customers first, driving innovation, creating impact, and championing inclusive collaboration to deliver sustainable outcomes and shape a better future. Discover the amazing benefits we provide Flexible work pattern, which can adapt to suit your schedules and personal commitments 31 days annual leave (plus bank holidays) that includes three closure days over Christmas Buy up to an additional 5 days leave during the flexible benefits window A range of wellbeing lifestyle benefits including company paid health care cash plan, mental health first aiders and support A company culture of continuous learning with access to thousands of LinkedIn Learning courses, and lots of resources and opportunities to support your development Allocated allowance of up to £250 to equip your home office Financial well-being support including access to preferential loan and savings plans, mortgage advice, will writing tools and support and resources to help you make the most of your money A wide range of discounts and cashback from retailers and big-name high-street stores Family friendly policies including enhanced parental, maternity and paternity and co-parental leave as well as opportunity for career breaks Support your volunteering with up to 3 days volunteer leave Equity, diversity and inclusion Jisc believe our people make all the difference in cultivating an inclusive culture that welcomes ideas, encourages innovation, and values belonging. We work hard to create an equitable experience for our candidates and workforce which embraces all aspects of their identity including race and ethnicity, religion and belief, sex, gender identity, sexual orientation, trans identities, age, class, disability, neurodivergence, or veteran status. Application process Please let us know how we can best accommodate you throughout the recruitment process. We’re committed to making our process accessible and comfortable for everyone - just tell us what works best for you. Just so you know, we review CVs as soon as we can and aim to provide an update on your application within 4 weeks of receiving it. However, you may hear from us a lot sooner, so please keep an eye out for our emails or calls! We're really looking forward to getting to know the real you. While we encourage the use of AI tools to help you get started on your CV or cover letter, we encourage you to review your application before submitting. Make sure it truly reflects your own voice, experiences, and personality. If you are currently a Jisc employee, please apply through your Dayforce Employee profile. We have a thorough background screening process that verifies the details you share with us in your CV and your application. Any inaccurate information supplied during the application stages can lead to a job offer being withdrawn. Sponsorship Please note that this role is not eligible for Skilled Worker visa sponsorship. This decision is based on current Home Office eligibility criteria, which require specific conditions to be met in terms of job type, salary level, and other factors. As such, we are unable to offer sponsorship for this position.
