Customer Service - German Speaking

Crewe 28,000- 29,000 per annum (DOE) Office-based Monday to Friday Full Time

Acorn by Synergie is proudly recruiting for a German Speaking Customer Service Advisor on behalf of a well-established and rapidly growing business in Crewe. This is an exciting opportunity to join a company known for its fantastic team culture, supportive management and excellent employee benefits. Full training is provided, but previous office-based customer service experience and good Excel skills would be highly advantageous.

• Respond to inbound calls and emails from customers in German and English.

• Provide accurate information and resolve product or account queries.

• Log customer details and maintain up-to-date CRM records.

• Follow up on outstanding queries to ensure timely resolution.

• Work collaboratively with other departments to enhance service and processes.

• Fluent in German and English, written and spoken.

• Previous customer service or administrative experience preferred.

• Confident user of Microsoft Excel and Office applications.

• Strong communication and problem-solving skills.

• Friendly, professional and reliable approach.

• Regular team socials and fully funded events.

• Monthly incentives with vouchers, prizes and extra holidays.

• Quarterly awards, summer and Christmas parties.

• Birthday leave.

• Free onsite parking.

• Excellent opportunities for career development and progression.

If you're fluent in German and English and want to join a friendly, people-focused company, apply now or contact your local Acorn by Synergie branch for more details.

Acorn by Synergie acts as an employment agency for permanent recruitment.