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risk manager customer operations
Customer Implementation Manager
Raft
Raft is the intelligent logistics platform that's rewriting the technology playbook for freight forwarders and customs brokers in the automation era. A dynamic UK-based technology company with a global impact across logistics, we're searching for a Customer Implementation Manager who is excited by the prospect of working in a rapidly growing international scale up. We have significant runway thanks to our most recent Series B funding, which we raised from some of the best investors in the space: Eight Roads (Alibaba, Spendesk, Toast), Bessemer Venture Partners (LinkedIn, Twilio, Shopify), Episode 1 (Zoopla, Betfair, Shazam) and Dynamo Ventures (Sennder, Stord, Gatik). As a Customer Implementation Manager, you will be essential in onboarding both new and existing customers to the Raft platform. You will manage the technical integration of customer projects, ensuring the design, development, and deployment of Raft create value for the customer. In addition, you will support customer process improvements, helping optimise their operations and enhance their experience with Raft. Using your technical skills, project management expertise and strong interpersonal skills, you will coordinate resources, track milestones, and ensure customers achieve their desired outcomes through their partnership with Raft. Day to day you will: Own and manage the entire implementation cycle from signed to live for enterprise Freight Forwarder, ensuring they progress through each phase of the implementation successfully. Function as the main contact for onboarding schedules, deliverables, and risk management. Create and manage scalable implementation project plans for a portfolio of enterprise customers. Lead technical discovery sessions with customers to align on functional technical requirements, operational design, and necessary deliverables for complex integrations. Work closely with technical teams to facilitate integration testing across several functional test case scenarios and resolve technical integration issues throughout the testing phase. Lead User Acceptance Testing with end users, ensuring successful testing and approval before the integration goes live. Work closely with the Sales, Product, CS and Support teams, and lead a cross functional effort to ensure timely delivery of all projects. Proactively manage customer and internal stakeholders' expectations during the onboarding and deployment phases. Take full ownership of all pre implementation tasks for your accounts and ensure a smooth go live execution. We specifically want someone who has: Significant experience in implementation and/or project management with software projects within a Software as a Service (SaaS) environment. Knowledge/experience of the Freight Forwarding industry would be a plus. Great people skills and at ease communicating with stakeholders from all levels of an organisation. Sound business judgment and decision making abilities. Lead end to end technical implementations of Raft, owning onboarding, configuration, integration, testing, and go live for enterprise customers. Manage and execute integrations using APIs and EDI standards collaborating closely with customer technical teams. Perform hands on technical troubleshooting across integrations, data pipelines, and system configurations; analyze logs, payloads, and error responses to identify root causes. Document integration architectures, data flows, and implementation outcomes to support long term customer success and scalability. The mindset of continuous improvement with a desire and drive to own, manage and develop new or existing processes. Apply because you want to Have the opportunity to work in a global market and compete with best in class companies who are on the front line of innovation Work in a modern Product led company Get exposure to working with stakeholders on a global level across different industries Work in a tech, fast paced and challenging environment that provides opportunities for professional and personal growth Work in a multicultural environment
Jan 08, 2026
Full time
Raft is the intelligent logistics platform that's rewriting the technology playbook for freight forwarders and customs brokers in the automation era. A dynamic UK-based technology company with a global impact across logistics, we're searching for a Customer Implementation Manager who is excited by the prospect of working in a rapidly growing international scale up. We have significant runway thanks to our most recent Series B funding, which we raised from some of the best investors in the space: Eight Roads (Alibaba, Spendesk, Toast), Bessemer Venture Partners (LinkedIn, Twilio, Shopify), Episode 1 (Zoopla, Betfair, Shazam) and Dynamo Ventures (Sennder, Stord, Gatik). As a Customer Implementation Manager, you will be essential in onboarding both new and existing customers to the Raft platform. You will manage the technical integration of customer projects, ensuring the design, development, and deployment of Raft create value for the customer. In addition, you will support customer process improvements, helping optimise their operations and enhance their experience with Raft. Using your technical skills, project management expertise and strong interpersonal skills, you will coordinate resources, track milestones, and ensure customers achieve their desired outcomes through their partnership with Raft. Day to day you will: Own and manage the entire implementation cycle from signed to live for enterprise Freight Forwarder, ensuring they progress through each phase of the implementation successfully. Function as the main contact for onboarding schedules, deliverables, and risk management. Create and manage scalable implementation project plans for a portfolio of enterprise customers. Lead technical discovery sessions with customers to align on functional technical requirements, operational design, and necessary deliverables for complex integrations. Work closely with technical teams to facilitate integration testing across several functional test case scenarios and resolve technical integration issues throughout the testing phase. Lead User Acceptance Testing with end users, ensuring successful testing and approval before the integration goes live. Work closely with the Sales, Product, CS and Support teams, and lead a cross functional effort to ensure timely delivery of all projects. Proactively manage customer and internal stakeholders' expectations during the onboarding and deployment phases. Take full ownership of all pre implementation tasks for your accounts and ensure a smooth go live execution. We specifically want someone who has: Significant experience in implementation and/or project management with software projects within a Software as a Service (SaaS) environment. Knowledge/experience of the Freight Forwarding industry would be a plus. Great people skills and at ease communicating with stakeholders from all levels of an organisation. Sound business judgment and decision making abilities. Lead end to end technical implementations of Raft, owning onboarding, configuration, integration, testing, and go live for enterprise customers. Manage and execute integrations using APIs and EDI standards collaborating closely with customer technical teams. Perform hands on technical troubleshooting across integrations, data pipelines, and system configurations; analyze logs, payloads, and error responses to identify root causes. Document integration architectures, data flows, and implementation outcomes to support long term customer success and scalability. The mindset of continuous improvement with a desire and drive to own, manage and develop new or existing processes. Apply because you want to Have the opportunity to work in a global market and compete with best in class companies who are on the front line of innovation Work in a modern Product led company Get exposure to working with stakeholders on a global level across different industries Work in a tech, fast paced and challenging environment that provides opportunities for professional and personal growth Work in a multicultural environment
Pertemps
Field Operations Manager
Pertemps Hatfield, Yorkshire
We are looking for a Field Operations Manager to join Thames Water permanently. You will lead a multi-disciplined team, who will be carrying out Operational and Maintenance activities at Sewage Pumping Stations in the Home Counties area. You will be responsible for operational and maintenance delivery through the effective leadership and direction of resources to achieve set performance and expenditure targets, quality standards and statutory requirements. Base Location: Mill Green STW, AL9 5PE What makes this role unique? You will join a team that is recognised as having operational expertise across a wide geographical area, providing critical services to Waste Pumping Assets. This role will allow you to support the development of Field Technicians and maintain a good awareness of the maintenance needs of Sewage Pumping Stations. You will be managing teams with a wide range of operational, mechanical and electrical expertise. Field Operations Managers are people experts and will drive the performance of their teams, ensuring that health, safety, and quality standards are maintained. What will this role involve? Lead a multi-disciplined team delivering planned and reactive maintenance for approximately 250 pumping stations across the Home Counties Area. Lead, Coach and Develop People to fulfil the business needs. Champion change through a passion for continuous improvement, promoting best practice ways of working and sharing local knowledge. Manage, control and report on an assigned budget, including contributing to budgetary planning to ensure that financial targets are met. Assist with developing risk assessment and Safe Systems of Work for complex work activities. Conduct health and safety audits. Demonstrate adherence to health and safety policies, and a clear commitment to continuously improving the health and safety of our people and sites. You will work in an area alongside a Field Operations Manager and a team of technicians with a wide variety of skillsets ranging from unskilled through to mechanical, electrical and ICA. Waste Control Centre - Monitor our telemetry. Planning and Scheduling - Plan and deliver work to the technician. Liaising with customers and customer representatives, including the council. Assist with developing risk assessment and Safe Systems of Work for complex work activities. To thrive in this role, the essential criteria you'll need is: Proven supervisory experience with strong leadership skills. Background in a process-related or technical industry is desirable. Solid understanding of Health and Safety at Work regulations. IT literate, with experience using SAP Click or similar systems. Excellent communication and interpersonal skills across all levels. High attention to detail and strong problem solving abilities. Good business and stakeholder awareness. Team player with strong influencing skills and ability to work independently. Flexible and proactive approach to work. Full, current UK driving licence required. What's in it for you!? Offering a salary up to £47,000 per annum, depending on skills and experience. Car Allowance. WeCare, a variety of health and well being services for you and your family, including up to 10 specialist counselling sessions, 24/7 access to a virtual GP, get fit programmes and access to a nutritionist. Benefits on Tap, access to discounts, cashback and instant vouchers. Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid. Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay. Ongoing performance development reviews to help you be your best and identify growth opportunities. Performance related pay plan directly linked to company performance measures and targets. Contributory pension - Defined Contribution - Maximum of 12% - 2x employee contribution. Personal Medical Assessments - Open to all once a year. Find out more about our benefits and perks Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Water Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We're committed to being a great, diverse and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else just let us know, we're here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
Jan 08, 2026
Full time
We are looking for a Field Operations Manager to join Thames Water permanently. You will lead a multi-disciplined team, who will be carrying out Operational and Maintenance activities at Sewage Pumping Stations in the Home Counties area. You will be responsible for operational and maintenance delivery through the effective leadership and direction of resources to achieve set performance and expenditure targets, quality standards and statutory requirements. Base Location: Mill Green STW, AL9 5PE What makes this role unique? You will join a team that is recognised as having operational expertise across a wide geographical area, providing critical services to Waste Pumping Assets. This role will allow you to support the development of Field Technicians and maintain a good awareness of the maintenance needs of Sewage Pumping Stations. You will be managing teams with a wide range of operational, mechanical and electrical expertise. Field Operations Managers are people experts and will drive the performance of their teams, ensuring that health, safety, and quality standards are maintained. What will this role involve? Lead a multi-disciplined team delivering planned and reactive maintenance for approximately 250 pumping stations across the Home Counties Area. Lead, Coach and Develop People to fulfil the business needs. Champion change through a passion for continuous improvement, promoting best practice ways of working and sharing local knowledge. Manage, control and report on an assigned budget, including contributing to budgetary planning to ensure that financial targets are met. Assist with developing risk assessment and Safe Systems of Work for complex work activities. Conduct health and safety audits. Demonstrate adherence to health and safety policies, and a clear commitment to continuously improving the health and safety of our people and sites. You will work in an area alongside a Field Operations Manager and a team of technicians with a wide variety of skillsets ranging from unskilled through to mechanical, electrical and ICA. Waste Control Centre - Monitor our telemetry. Planning and Scheduling - Plan and deliver work to the technician. Liaising with customers and customer representatives, including the council. Assist with developing risk assessment and Safe Systems of Work for complex work activities. To thrive in this role, the essential criteria you'll need is: Proven supervisory experience with strong leadership skills. Background in a process-related or technical industry is desirable. Solid understanding of Health and Safety at Work regulations. IT literate, with experience using SAP Click or similar systems. Excellent communication and interpersonal skills across all levels. High attention to detail and strong problem solving abilities. Good business and stakeholder awareness. Team player with strong influencing skills and ability to work independently. Flexible and proactive approach to work. Full, current UK driving licence required. What's in it for you!? Offering a salary up to £47,000 per annum, depending on skills and experience. Car Allowance. WeCare, a variety of health and well being services for you and your family, including up to 10 specialist counselling sessions, 24/7 access to a virtual GP, get fit programmes and access to a nutritionist. Benefits on Tap, access to discounts, cashback and instant vouchers. Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid. Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay. Ongoing performance development reviews to help you be your best and identify growth opportunities. Performance related pay plan directly linked to company performance measures and targets. Contributory pension - Defined Contribution - Maximum of 12% - 2x employee contribution. Personal Medical Assessments - Open to all once a year. Find out more about our benefits and perks Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Water Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We're committed to being a great, diverse and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else just let us know, we're here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
Deloitte LLP
Manager, Life and Pensions Strategy, Strategy & Business Design
Deloitte LLP City, London
Join our market-leading Life and Pensions strategy consulting team, widely recognised by our clients for original insight and deep sector expertise. Create impactful strategies: our work is highly varied, advising on some of the most ambitious strategic programmes in the sector, including: New product development and market entry analysis Customer and adviser strategy Commercial analysis and business case construction Strategy input to digital transformation or delivery programmes Work in a growing practice with leading clients: our team has a strong and growing client network across the industry, including the UK's largest pension providers, wealth managers and insurers Learn from world-class experts: As well as being strategy experts, bridging the gap between strategy and execution is at the heart of what we do. We work closely with Deloitte experts in digital, marketing, risk, product, M&A and actuarial, learning from each other and bringing the best of Deloitte to our clients. Build a brand: Everyone in our team brings unique skills and experience. We take time to help each other develop a domain of expertise, building what we are known for as individuals and in the market. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte?It'show we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, whereverwe arein the world, welead the way,serve with integrity, take care of each other ,fosterinclusion, andcollaborate for measurable impact. These five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity As a Manager you will be delivering strategy work for our clients day-to-day. While no two projects are the same, you will typically be leading a workstream within a larger engagement, managing a small number of analysts or consultants, with oversight and support from a Strategy Manager or senior colleagues as needed. You'll play a vital hands-on role in designing and executing the strategic analysis required, conducting research and assembling evidence, distilling insights and constructing strategic recommendations. At times the role will include working with our customer research and proposition design teams. Alongside strong strategy skills, we particularly welcome applications from candidates with experience in marketing, customer strategy or life and pensions proposition design. The nature of the work we do includes: working with clients to understand and define strategic choices ahead of key investment decisions traditional evidence-led analysis to identify market development opportunities to support client strategies determining the optimum business or commercial model to effectively deliver client objectives helping our clients configure effectively and develop their ability to deliver operational excellence in specific areas identifying new ways of working that will stimulate innovation and growth, and lead to better decision-making guiding and supporting clients through imagining, defining and delivering their digital journey to enable competitive advantage The team: The role sits within the Life and Pensions practice, part of Deloitte's Insurance Strategy Consulting team. You will join and learn from a group of experienced Senior Strategy Consultants and Managers with expertise across customer and adviser strategy, wealth management, financial planning and taking new products to market. You'll also benefit from being part of the wider Insurance Strategy community. Beyond the Strategy team, you will build a network with Pensions and Life experts across Deloitte, in digital, marketing, M&A and operations consulting lines. Development: We offer a structured career path and invest in continuous development and learning, which matter greatly to us. Our growth in recent years has been strong and we have ambitious plans for the future: you will find that there is no lack of opportunity for you to develop your career, wherever you may choose to take it. As a Manager your responsibilities will include: Executing rigorous and insightful analysis to build an evidence base to support strategy development and change Mastery of strategy tools and frameworks to solve client problems, and sharing best practice within the team Independently leading a workstream or small project Managing and mentoring junior colleagues to ensure successful project delivery Relationship management: working closely with clients and internal stakeholders, developing strong professional relationships and liaising across Deloitte to deliver a seamless client experience Proactively developing your own skills, seeking feedback, building knowledge, and sharing your insight with colleagues Supporting development of the Insurance Strategy community and team, and supporting business development with clients Connect to your skills and professional experience We are looking for individuals who are trained in strategy and want to build a career in financial services consulting. Direct experience of strategy consulting within a consulting firm, or a strategy-related qualification (e.g. MBA or equivalent) Proven experience of working directly in the Life and Pensions market and a desire to build a career in this area A strong understanding of Life and Pensions propositions, product and regulatory landscape Good understanding of how to construct and evidence strategic arguments, and creativity in identifying evidence sources A strong academic track record Flexibility to travel Any sector specific qualifications (e.g. courses or relevant certificates) Experience in proposition design and delivery Experience in marketing or customer strategy Connect to your business -Strategy, Risk & Transactions Advisory In an ever-evolving world, there are no certainties in business. Our teams help clients to navigate risks, process major transactions and deliver transformational change that will future-proof their business. Join us to make a positive difference. Strategy and Business Design The experts in our teams in Strategy and Business Design are trusted advisors to CEOs and their wider organisations. Whether that's launching a new arm of a business, anticipating new and emerging risks or collaborating with other teams, we work on a huge range of varied projects. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "For me it's the people that make it. They are bright, supportive, interesting; we work brilliantly together as a team. But it's not just that, the number of opportunities you get working for such a large firm is amazing." -Jess, Risk & Transactions Advisory Our hybrid working policy You'll be based in Edinburgh or London with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritiseyour wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. Our commitment to you Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for click apply for full job details
Jan 08, 2026
Full time
Join our market-leading Life and Pensions strategy consulting team, widely recognised by our clients for original insight and deep sector expertise. Create impactful strategies: our work is highly varied, advising on some of the most ambitious strategic programmes in the sector, including: New product development and market entry analysis Customer and adviser strategy Commercial analysis and business case construction Strategy input to digital transformation or delivery programmes Work in a growing practice with leading clients: our team has a strong and growing client network across the industry, including the UK's largest pension providers, wealth managers and insurers Learn from world-class experts: As well as being strategy experts, bridging the gap between strategy and execution is at the heart of what we do. We work closely with Deloitte experts in digital, marketing, risk, product, M&A and actuarial, learning from each other and bringing the best of Deloitte to our clients. Build a brand: Everyone in our team brings unique skills and experience. We take time to help each other develop a domain of expertise, building what we are known for as individuals and in the market. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte?It'show we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, whereverwe arein the world, welead the way,serve with integrity, take care of each other ,fosterinclusion, andcollaborate for measurable impact. These five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity As a Manager you will be delivering strategy work for our clients day-to-day. While no two projects are the same, you will typically be leading a workstream within a larger engagement, managing a small number of analysts or consultants, with oversight and support from a Strategy Manager or senior colleagues as needed. You'll play a vital hands-on role in designing and executing the strategic analysis required, conducting research and assembling evidence, distilling insights and constructing strategic recommendations. At times the role will include working with our customer research and proposition design teams. Alongside strong strategy skills, we particularly welcome applications from candidates with experience in marketing, customer strategy or life and pensions proposition design. The nature of the work we do includes: working with clients to understand and define strategic choices ahead of key investment decisions traditional evidence-led analysis to identify market development opportunities to support client strategies determining the optimum business or commercial model to effectively deliver client objectives helping our clients configure effectively and develop their ability to deliver operational excellence in specific areas identifying new ways of working that will stimulate innovation and growth, and lead to better decision-making guiding and supporting clients through imagining, defining and delivering their digital journey to enable competitive advantage The team: The role sits within the Life and Pensions practice, part of Deloitte's Insurance Strategy Consulting team. You will join and learn from a group of experienced Senior Strategy Consultants and Managers with expertise across customer and adviser strategy, wealth management, financial planning and taking new products to market. You'll also benefit from being part of the wider Insurance Strategy community. Beyond the Strategy team, you will build a network with Pensions and Life experts across Deloitte, in digital, marketing, M&A and operations consulting lines. Development: We offer a structured career path and invest in continuous development and learning, which matter greatly to us. Our growth in recent years has been strong and we have ambitious plans for the future: you will find that there is no lack of opportunity for you to develop your career, wherever you may choose to take it. As a Manager your responsibilities will include: Executing rigorous and insightful analysis to build an evidence base to support strategy development and change Mastery of strategy tools and frameworks to solve client problems, and sharing best practice within the team Independently leading a workstream or small project Managing and mentoring junior colleagues to ensure successful project delivery Relationship management: working closely with clients and internal stakeholders, developing strong professional relationships and liaising across Deloitte to deliver a seamless client experience Proactively developing your own skills, seeking feedback, building knowledge, and sharing your insight with colleagues Supporting development of the Insurance Strategy community and team, and supporting business development with clients Connect to your skills and professional experience We are looking for individuals who are trained in strategy and want to build a career in financial services consulting. Direct experience of strategy consulting within a consulting firm, or a strategy-related qualification (e.g. MBA or equivalent) Proven experience of working directly in the Life and Pensions market and a desire to build a career in this area A strong understanding of Life and Pensions propositions, product and regulatory landscape Good understanding of how to construct and evidence strategic arguments, and creativity in identifying evidence sources A strong academic track record Flexibility to travel Any sector specific qualifications (e.g. courses or relevant certificates) Experience in proposition design and delivery Experience in marketing or customer strategy Connect to your business -Strategy, Risk & Transactions Advisory In an ever-evolving world, there are no certainties in business. Our teams help clients to navigate risks, process major transactions and deliver transformational change that will future-proof their business. Join us to make a positive difference. Strategy and Business Design The experts in our teams in Strategy and Business Design are trusted advisors to CEOs and their wider organisations. Whether that's launching a new arm of a business, anticipating new and emerging risks or collaborating with other teams, we work on a huge range of varied projects. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "For me it's the people that make it. They are bright, supportive, interesting; we work brilliantly together as a team. But it's not just that, the number of opportunities you get working for such a large firm is amazing." -Jess, Risk & Transactions Advisory Our hybrid working policy You'll be based in Edinburgh or London with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritiseyour wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. Our commitment to you Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for click apply for full job details
Red Sky Personnel Ltd
Fleet Coordinator
Red Sky Personnel Ltd
Fleet Support Coordinator (Fixed Term Contract 12 Months) The Opportunity We are looking for a Fleet Support Coordinator to join our team and play a vital role in ensuring fleet availability and operational efficiency. You will support seamless communication, excellent customer service, and effective fleet management in a fast-paced 24/7 environment. Key Responsibilities Provide telephone support to clients, managing fleet availability and recovery plans. Handle and resolve breakdowns, incidents, defect reports, and service status updates. Investigate aircraft delays and communicate findings to clients. Monitor and coordinate SLA recovery plans, ensuring timely client notifications. Escalate safety incidents and operational risks to the Lead Fleet Coordinator or Call Centre Manager. Liaise with clients regarding vehicle status, maintenance schedules, and repairs. Process and allocate jobs in SAP, including creating service requests and raising purchase orders. Coordinate with suppliers, subcontractors, and manufacturers on repairs and warranty claims. Maintain accurate records of fleet movements, repairs, and service costs. Promote a safe work environment by reporting hazards, incidents, and near-misses. Skills, Experience & Behaviours Previous customer service or call centre experience. Strong understanding of fleet management, vehicle maintenance, and workshop operations. Familiarity with SAP systems and customer service operations in a logistics environment. Experience in a client-focused role within the vehicle maintenance or aviation sector. Proficient in Microsoft Office (Excel, Word, Outlook) with strong organisational skills. Proactive, self-motivated, and able to prioritise tasks effectively. A team player with strong communication and problem-solving skills. Client-focused with a detail-oriented and professional approach. Why You Will Enjoy Working With Us Competitive salary and benefits package. Opportunities for career progression within a growing company. A dynamic, team-focused work environment that prioritises safety and quality service. Benefits 6% employer pension contribution. 3x salary Life Assurance. Private medical coverage. Employee Assistance Programme (EAP). About Our Client: We are a global leader in vehicle maintenance solutions, committed to safety, reliability, and excellence. Our core values are passion, integrity, accountability, and open-mindedness. Working Hours / Shift Pattern Split Day & Night Shifts: Week 1 Days 05 30 or 06 00 Week 2 Nights 17 30 or 18 00 Week 3 Days 05 30 or 06 00 Week 4 Nights 17 30 or 18 00 Location: London Heathrow Airport
Jan 08, 2026
Full time
Fleet Support Coordinator (Fixed Term Contract 12 Months) The Opportunity We are looking for a Fleet Support Coordinator to join our team and play a vital role in ensuring fleet availability and operational efficiency. You will support seamless communication, excellent customer service, and effective fleet management in a fast-paced 24/7 environment. Key Responsibilities Provide telephone support to clients, managing fleet availability and recovery plans. Handle and resolve breakdowns, incidents, defect reports, and service status updates. Investigate aircraft delays and communicate findings to clients. Monitor and coordinate SLA recovery plans, ensuring timely client notifications. Escalate safety incidents and operational risks to the Lead Fleet Coordinator or Call Centre Manager. Liaise with clients regarding vehicle status, maintenance schedules, and repairs. Process and allocate jobs in SAP, including creating service requests and raising purchase orders. Coordinate with suppliers, subcontractors, and manufacturers on repairs and warranty claims. Maintain accurate records of fleet movements, repairs, and service costs. Promote a safe work environment by reporting hazards, incidents, and near-misses. Skills, Experience & Behaviours Previous customer service or call centre experience. Strong understanding of fleet management, vehicle maintenance, and workshop operations. Familiarity with SAP systems and customer service operations in a logistics environment. Experience in a client-focused role within the vehicle maintenance or aviation sector. Proficient in Microsoft Office (Excel, Word, Outlook) with strong organisational skills. Proactive, self-motivated, and able to prioritise tasks effectively. A team player with strong communication and problem-solving skills. Client-focused with a detail-oriented and professional approach. Why You Will Enjoy Working With Us Competitive salary and benefits package. Opportunities for career progression within a growing company. A dynamic, team-focused work environment that prioritises safety and quality service. Benefits 6% employer pension contribution. 3x salary Life Assurance. Private medical coverage. Employee Assistance Programme (EAP). About Our Client: We are a global leader in vehicle maintenance solutions, committed to safety, reliability, and excellence. Our core values are passion, integrity, accountability, and open-mindedness. Working Hours / Shift Pattern Split Day & Night Shifts: Week 1 Days 05 30 or 06 00 Week 2 Nights 17 30 or 18 00 Week 3 Days 05 30 or 06 00 Week 4 Nights 17 30 or 18 00 Location: London Heathrow Airport
Aspire Recruitment
Technical Manager - Raw Meat
Aspire Recruitment
Technical Manager Raw Meat Location: Greater Manchester Contract Type: Full-time, Permanent Salary: Negotiable - DOE Hours: Monday to Friday, 7:00am 4:00pm (flexible within business operating hours of 5:00am 6:00pm) Reports to: Director A BRC Approved and AA standard, fast-growing food manufacturing and meat wholesaling business seeking a dynamic and experienced Technical Manager to lead our technical function. This pivotal role ensures the highest standards of food safety, quality, and integrity across our high-risk and low-risk production areas, serving both own-brand and third-party customers. Your Mission Develop and execute the site s technical strategy, aligning with commercial and operational goals. Lead Technical, QA, QC, and Hygiene teams to deliver vertically integrated products across produce and meat categories. Champion quality culture and drive continuous improvement across the site. Oversee and enhance quality assurance and quality control systems to ensure consistent compliance with food safety, legality, and customer specifications. Implement robust QA/QC procedures to monitor product integrity, traceability, and performance. Ensure full compliance with UK/EU food legislation, industry standards, and customer codes of practice.Lead internal and external audit processes, including BRCGS, customer audits, and regulatory inspections. Apply lean manufacturing principles to streamline processes, reduce waste, and improve operational efficiency. Collaborate with cross-functional teams to fine-tune profitability through cost control, quality improvement, and process innovation. Safeguard product safety, legality, and quality protecting our customers and our brand What We re Really Looking For This is a hands-on role that requires initiative and drive. We re not looking for someone to sit behind a desk we need a leader who will actively shape and evolve the role, making it essential to our business. You ll be empowered to introduce new traceable metrics and KPIs that directly improve company performance and product quality. If you re passionate about making a tangible impact and thrive in a dynamic environment, we want to hear from you. What You ll Bring Proven leadership in technical management within a diverse produce or meat operation Strong QA/QC experience in food manufacturing, with a track record of implementing and managing effective quality systems In-depth knowledge of food safety controls, UK/EU legislation, audit requirements, and Health & Safety regulations Experience managing BRCGS certification and leading successful audit outcomes Expertise in lean manufacturing and continuous improvement methodologies Commercial awareness and ability to drive profitability through technical and operational excellence Experience collaborating across At Source, site technical, procurement, and operations teams Strong change management and performance improvement capabilities Recognised qualifications in Microbiology, Food Science/Technology, HACCP, Lead Auditing, and Health & Safety (e.g., NEBOSH or equivalent) Exceptional communication and stakeholder engagement skills Key Relationships You ll work closely with: Suppliers, Retail, Procurement, Commercial, and Operations teams. Regulatory bodies, industry specialists, and service providers. What You ll Get Benefit Details Holidays Pension Free onsite parking Mobile provided Career development Progression opportunities Bonus scheme / Car allowance can be incorporated as a package Staff events/social To apply, send your CV to (url removed) or call Helen on (phone number removed). This vacancy is being handled by Aspire Recruitment. Due to high application volumes, we will only contact you within 14 days if selected for interview. By applying, you agree to our Privacy Policy and consent to Aspire Recruitment keeping you informed about future opportunities.
Jan 08, 2026
Full time
Technical Manager Raw Meat Location: Greater Manchester Contract Type: Full-time, Permanent Salary: Negotiable - DOE Hours: Monday to Friday, 7:00am 4:00pm (flexible within business operating hours of 5:00am 6:00pm) Reports to: Director A BRC Approved and AA standard, fast-growing food manufacturing and meat wholesaling business seeking a dynamic and experienced Technical Manager to lead our technical function. This pivotal role ensures the highest standards of food safety, quality, and integrity across our high-risk and low-risk production areas, serving both own-brand and third-party customers. Your Mission Develop and execute the site s technical strategy, aligning with commercial and operational goals. Lead Technical, QA, QC, and Hygiene teams to deliver vertically integrated products across produce and meat categories. Champion quality culture and drive continuous improvement across the site. Oversee and enhance quality assurance and quality control systems to ensure consistent compliance with food safety, legality, and customer specifications. Implement robust QA/QC procedures to monitor product integrity, traceability, and performance. Ensure full compliance with UK/EU food legislation, industry standards, and customer codes of practice.Lead internal and external audit processes, including BRCGS, customer audits, and regulatory inspections. Apply lean manufacturing principles to streamline processes, reduce waste, and improve operational efficiency. Collaborate with cross-functional teams to fine-tune profitability through cost control, quality improvement, and process innovation. Safeguard product safety, legality, and quality protecting our customers and our brand What We re Really Looking For This is a hands-on role that requires initiative and drive. We re not looking for someone to sit behind a desk we need a leader who will actively shape and evolve the role, making it essential to our business. You ll be empowered to introduce new traceable metrics and KPIs that directly improve company performance and product quality. If you re passionate about making a tangible impact and thrive in a dynamic environment, we want to hear from you. What You ll Bring Proven leadership in technical management within a diverse produce or meat operation Strong QA/QC experience in food manufacturing, with a track record of implementing and managing effective quality systems In-depth knowledge of food safety controls, UK/EU legislation, audit requirements, and Health & Safety regulations Experience managing BRCGS certification and leading successful audit outcomes Expertise in lean manufacturing and continuous improvement methodologies Commercial awareness and ability to drive profitability through technical and operational excellence Experience collaborating across At Source, site technical, procurement, and operations teams Strong change management and performance improvement capabilities Recognised qualifications in Microbiology, Food Science/Technology, HACCP, Lead Auditing, and Health & Safety (e.g., NEBOSH or equivalent) Exceptional communication and stakeholder engagement skills Key Relationships You ll work closely with: Suppliers, Retail, Procurement, Commercial, and Operations teams. Regulatory bodies, industry specialists, and service providers. What You ll Get Benefit Details Holidays Pension Free onsite parking Mobile provided Career development Progression opportunities Bonus scheme / Car allowance can be incorporated as a package Staff events/social To apply, send your CV to (url removed) or call Helen on (phone number removed). This vacancy is being handled by Aspire Recruitment. Due to high application volumes, we will only contact you within 14 days if selected for interview. By applying, you agree to our Privacy Policy and consent to Aspire Recruitment keeping you informed about future opportunities.
Senior Software Developer: Analytics
Rex Technologies GmbH
About Marex Marex Group plc is a diversified global financial services platform, providing essential liquidity, market access and infrastructure services to clients in the energy, commodities and financial markets. It listed on Nasdaq Global Select Market in April 2024. With more than 35 offices in Europe, US and APAC, it has unique access across markets with significant share globally both on and off exchange. The depth of knowledge amongst its teams and divisions provides its customers with clear advantage, and its technology led service provides access to all major exchanges, order flow management via screen, voice and DMA, plus award winning data, insights and analytics. Technology Department The Technology Department delivers differentiation, scalability and security for the business. Reporting to the CEO, Technology provides digital tools, software services and infrastructure globally to all business groups. Software development and support teams work in agile 'streams' aligned to specific business areas. Our other teams work enterprise wide to provide critical services including our global service desk, network and system infrastructure, IT operations, security, enterprise architecture and design. Senior C# Developer - Analytics Development Team (London) We're looking for a highly skilled C# engineer with deep software engineering expertise and a strong understanding of financial markets. You'll contribute to the design and development of advanced pricing and risk platforms, including a high performance distributed computing and market data system that supports quantitative research and trading. This role involves close collaboration with technology, trading, and quantitative teams, ensuring solutions meet business objectives while promoting Agile best practices, robust architecture, and continuous innovation. We're seeking a strong C# engineer who's passionate about building scalable, high performance systems and developing innovative products that evolve with the business. Responsibilities Contribute to the architecture, design, and implementation of technology solutions developed and maintained by the team. Collaborate with the Software Development Manager to shape the development roadmap and define strategic priorities. Ensure all delivered systems meet production quality standards, are fully documented, and support a smooth handover for long term maintenance. Help define, promote, and uphold best practices in software engineering to ensure consistency, quality, and scalability across the team's work. Actively participate in Agile ceremonies - including sprint planning, stand ups, and retrospectives - ensuring principles are applied effectively. Support sprint delivery by ensuring stories and bugs are well defined, prioritised, testable, and accompanied by clear acceptance criteria. Troubleshoot, diagnose, and resolve support issues efficiently, maintaining a professional and customer focused approach. Comply with the Operational Risk Framework, meeting all regulatory, security, and company standards. Demonstrate and promote integrity, professionalism, and alignment with Marex values in all interactions. Skills and Experience Expert in C# Strong in Pythonn Hands on experience with React, JavaScript, and TypeScript for front end development. Proven exceptional mathematical and analytical abilities. Strong understanding of risk sensitivities ("Greeks"). Solid experience with derivative products. Skilled in working with SQL Server and MongoDB databases. Experience implementing Infrastructure as Code using Terraform or similar tools. Familiar with modern CI/CD pipelines and DevOps best practices. Knowledge of cloud technologies, ideally AWS (Amazon Web Services). Proficient in using unit and integration testing frameworks to ensure code quality and reliability. Strong understanding of Agile and Scrum methodologies. Methodical approach to software architecture and design, with the ability to apply the right design patterns and principles for each project. Excellent verbal and written communication skills, with the ability to convey complex Competencies Excellent verbal and written communication skills A collaborative team player, approachable, self efficient and influences a positive work environment Demonstrates curiosity Resilient in a challenging, fast paced environment Ability to take a high level of responsibility in a fast pace and high volume environment Excels at building relationships, networking and influencing others Additional Information If you're forging a career in this area and are looking for your next step, get in touch! Marex is fully committed to being an inclusive employer and providing an inclusive and accessible recruitment process for all. We will provide reasonable adjustments to remove any disadvantage to you being considered for this role. We value the differences that a diverse workforce brings to the company. We welcome applications from candidates returning to the workforce. Also, Marex is committed to avoiding circumstances in which the appearance or possibility of conflicts of interest may exist within the hiring process. If you would like to receive any information in a different way or would like us to do anything differently to help you, please include it in your application.
Jan 08, 2026
Full time
About Marex Marex Group plc is a diversified global financial services platform, providing essential liquidity, market access and infrastructure services to clients in the energy, commodities and financial markets. It listed on Nasdaq Global Select Market in April 2024. With more than 35 offices in Europe, US and APAC, it has unique access across markets with significant share globally both on and off exchange. The depth of knowledge amongst its teams and divisions provides its customers with clear advantage, and its technology led service provides access to all major exchanges, order flow management via screen, voice and DMA, plus award winning data, insights and analytics. Technology Department The Technology Department delivers differentiation, scalability and security for the business. Reporting to the CEO, Technology provides digital tools, software services and infrastructure globally to all business groups. Software development and support teams work in agile 'streams' aligned to specific business areas. Our other teams work enterprise wide to provide critical services including our global service desk, network and system infrastructure, IT operations, security, enterprise architecture and design. Senior C# Developer - Analytics Development Team (London) We're looking for a highly skilled C# engineer with deep software engineering expertise and a strong understanding of financial markets. You'll contribute to the design and development of advanced pricing and risk platforms, including a high performance distributed computing and market data system that supports quantitative research and trading. This role involves close collaboration with technology, trading, and quantitative teams, ensuring solutions meet business objectives while promoting Agile best practices, robust architecture, and continuous innovation. We're seeking a strong C# engineer who's passionate about building scalable, high performance systems and developing innovative products that evolve with the business. Responsibilities Contribute to the architecture, design, and implementation of technology solutions developed and maintained by the team. Collaborate with the Software Development Manager to shape the development roadmap and define strategic priorities. Ensure all delivered systems meet production quality standards, are fully documented, and support a smooth handover for long term maintenance. Help define, promote, and uphold best practices in software engineering to ensure consistency, quality, and scalability across the team's work. Actively participate in Agile ceremonies - including sprint planning, stand ups, and retrospectives - ensuring principles are applied effectively. Support sprint delivery by ensuring stories and bugs are well defined, prioritised, testable, and accompanied by clear acceptance criteria. Troubleshoot, diagnose, and resolve support issues efficiently, maintaining a professional and customer focused approach. Comply with the Operational Risk Framework, meeting all regulatory, security, and company standards. Demonstrate and promote integrity, professionalism, and alignment with Marex values in all interactions. Skills and Experience Expert in C# Strong in Pythonn Hands on experience with React, JavaScript, and TypeScript for front end development. Proven exceptional mathematical and analytical abilities. Strong understanding of risk sensitivities ("Greeks"). Solid experience with derivative products. Skilled in working with SQL Server and MongoDB databases. Experience implementing Infrastructure as Code using Terraform or similar tools. Familiar with modern CI/CD pipelines and DevOps best practices. Knowledge of cloud technologies, ideally AWS (Amazon Web Services). Proficient in using unit and integration testing frameworks to ensure code quality and reliability. Strong understanding of Agile and Scrum methodologies. Methodical approach to software architecture and design, with the ability to apply the right design patterns and principles for each project. Excellent verbal and written communication skills, with the ability to convey complex Competencies Excellent verbal and written communication skills A collaborative team player, approachable, self efficient and influences a positive work environment Demonstrates curiosity Resilient in a challenging, fast paced environment Ability to take a high level of responsibility in a fast pace and high volume environment Excels at building relationships, networking and influencing others Additional Information If you're forging a career in this area and are looking for your next step, get in touch! Marex is fully committed to being an inclusive employer and providing an inclusive and accessible recruitment process for all. We will provide reasonable adjustments to remove any disadvantage to you being considered for this role. We value the differences that a diverse workforce brings to the company. We welcome applications from candidates returning to the workforce. Also, Marex is committed to avoiding circumstances in which the appearance or possibility of conflicts of interest may exist within the hiring process. If you would like to receive any information in a different way or would like us to do anything differently to help you, please include it in your application.
Telent Technology Services Limited
Senior Project Manager
Telent Technology Services Limited Hampton Magna, Warwickshire
Senior Project Manager - Rail As a Senior Project Manager/Leader at Telent, you will be trusted and empowered to deliver critical and complex work. You'll be free to innovate, to take ownership and make smart, agile decisions. We need the best people to help us achieve our ambitions. Come, work in an environment where you can stretch your abilities and deliver on your potential. Help build and keep the nation's critical infrastructure connected and protected 24/7. Reporting into the Programme Manager, the Senior Project Manager is responsible for managing a portfolio of SISS related projects for our Rail customers on a national basis. You will develop and manage large teams with accountability for Health and Safety, Quality, Financial Performance and Operational Delivery. This is a hybrid working role with a requirement to be in our Warwick HQ on a weekly basis, as well as ad-hoc travel across England and Wales. What You'll Do: The SPM will own and lead their portion of the project portfolio, ensuring all projects are delivered smoothly and efficiently. They will also be a key governance holder, working in line with Telent's standards and continuously improving governance practices. Acting as the central leader, they will align the project manager, engineering lead, and operations staff, while mentoring assistant project managers and project coordinators to grow their skills. They will foster a culture of continuous improvement and teamwork. Lead bid submissions and be responsible for maintaining and growing client relationships, ensuring that customer satisfaction and portfolio growth are top priorities. Ensure financial controls are in place to manage projects within agreed budgets Ensure the setup of stage gate meetings such as project kick off meetings, project gate reviews (design, start on construction), project close out sessions as defined in the Project Execution/Mobilisation Plan Will be required to report financial performance of assigned projects, including managing financial performance through designated system Providing support to bid submissions including Project Plans, Risks, Actions, Issues, Decisions (RAID) log and method statement responses as required. Manage direct reports in line with HR policies, procedures and business processes Who you are: You will have previous experience in a similar role, ideally managing SISS or Telecoms related projects within the rail industry. You will have experience managing a portfolio of projects upwards of 10-15M, along with the ability to lead and manage a high performing team. Key requirements: Formal PM Qualification (APM, PMP, Prince 2) or equivalent experience. Excellent knowledge of Profit & Loss accounts and cash flow forecasting Excellent financial and commercial experience of managing multi-million-pound business critical projects Ability to direct teams in large complex environments Sound Knowledge of Quality, Health, Safety and Environment regulations Experience of managing complex customer and end user relationships What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: 34 days holiday, including public holidays, plus the option to buy or sell five days each year Company pension scheme A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme Learn more about Telent: Click here for Telent Video! Brilliance brought together.
Jan 08, 2026
Full time
Senior Project Manager - Rail As a Senior Project Manager/Leader at Telent, you will be trusted and empowered to deliver critical and complex work. You'll be free to innovate, to take ownership and make smart, agile decisions. We need the best people to help us achieve our ambitions. Come, work in an environment where you can stretch your abilities and deliver on your potential. Help build and keep the nation's critical infrastructure connected and protected 24/7. Reporting into the Programme Manager, the Senior Project Manager is responsible for managing a portfolio of SISS related projects for our Rail customers on a national basis. You will develop and manage large teams with accountability for Health and Safety, Quality, Financial Performance and Operational Delivery. This is a hybrid working role with a requirement to be in our Warwick HQ on a weekly basis, as well as ad-hoc travel across England and Wales. What You'll Do: The SPM will own and lead their portion of the project portfolio, ensuring all projects are delivered smoothly and efficiently. They will also be a key governance holder, working in line with Telent's standards and continuously improving governance practices. Acting as the central leader, they will align the project manager, engineering lead, and operations staff, while mentoring assistant project managers and project coordinators to grow their skills. They will foster a culture of continuous improvement and teamwork. Lead bid submissions and be responsible for maintaining and growing client relationships, ensuring that customer satisfaction and portfolio growth are top priorities. Ensure financial controls are in place to manage projects within agreed budgets Ensure the setup of stage gate meetings such as project kick off meetings, project gate reviews (design, start on construction), project close out sessions as defined in the Project Execution/Mobilisation Plan Will be required to report financial performance of assigned projects, including managing financial performance through designated system Providing support to bid submissions including Project Plans, Risks, Actions, Issues, Decisions (RAID) log and method statement responses as required. Manage direct reports in line with HR policies, procedures and business processes Who you are: You will have previous experience in a similar role, ideally managing SISS or Telecoms related projects within the rail industry. You will have experience managing a portfolio of projects upwards of 10-15M, along with the ability to lead and manage a high performing team. Key requirements: Formal PM Qualification (APM, PMP, Prince 2) or equivalent experience. Excellent knowledge of Profit & Loss accounts and cash flow forecasting Excellent financial and commercial experience of managing multi-million-pound business critical projects Ability to direct teams in large complex environments Sound Knowledge of Quality, Health, Safety and Environment regulations Experience of managing complex customer and end user relationships What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: 34 days holiday, including public holidays, plus the option to buy or sell five days each year Company pension scheme A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme Learn more about Telent: Click here for Telent Video! Brilliance brought together.
Consultant, Client Success
Visa Inc.
Client Engagement & Relationship Management Serve as the primary point of contact for assigned clients, managing the entire customer lifecycle from onboarding through to extended adoption. Build and maintain strong relationships with client stakeholders, translating their business goals into actionable success plans. Establish and nurture relationships at the C-level within enterprise organisations. Technical & Operational Excellence Provide expert guidance on platform features, card payment processing, and core banking operations. Conduct regular check-ins, training sessions, and meet-ups to ensure customers are fully equipped to maximise platform value. Coordinate troubleshooting of technical issues with internal teams, escalating as needed to resolve client challenges promptly. Customer Success Delivery Develop a deep understanding of each customer's business and industry to deliver tailored solutions and advice. Conduct regular operational and executive reviews to ensure customers leverage the full capabilities of Pismo offerings. Act as a customer advocate within the company, representing client feedback and needs. Monitor customer health metrics and usage data to proactively identify risks and opportunities. Develop and execute strategies to drive user adoption, satisfaction, and retention. Process Improvement & Best Practices Document and share best practices and success stories with clients and internal teams. Influence and implement new internal processes to improve overall experience and organisational efficiency. This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager. Minimum 7 years' experience in customer success, consulting, or technical account management, ideally within SaaS, card payments, core banking, or a hyper-growth B2B environment. Strong technical understanding of payment card processing, major networks (Visa, Mastercard), and core banking systems. Experience in programme management, solution deployment, and client training. Excellent communication, stakeholder management, and problem solving skills. Analytical mindset with the ability to interpret data and drive actionable insights. Structured and critical thinking, with a strong focus on strategy and results. Detail oriented, with strong analytical, writing, and communication skills. Innovative and receptive to change. Bachelor's degree in business, Computer Science, or a related field. Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Jan 08, 2026
Full time
Client Engagement & Relationship Management Serve as the primary point of contact for assigned clients, managing the entire customer lifecycle from onboarding through to extended adoption. Build and maintain strong relationships with client stakeholders, translating their business goals into actionable success plans. Establish and nurture relationships at the C-level within enterprise organisations. Technical & Operational Excellence Provide expert guidance on platform features, card payment processing, and core banking operations. Conduct regular check-ins, training sessions, and meet-ups to ensure customers are fully equipped to maximise platform value. Coordinate troubleshooting of technical issues with internal teams, escalating as needed to resolve client challenges promptly. Customer Success Delivery Develop a deep understanding of each customer's business and industry to deliver tailored solutions and advice. Conduct regular operational and executive reviews to ensure customers leverage the full capabilities of Pismo offerings. Act as a customer advocate within the company, representing client feedback and needs. Monitor customer health metrics and usage data to proactively identify risks and opportunities. Develop and execute strategies to drive user adoption, satisfaction, and retention. Process Improvement & Best Practices Document and share best practices and success stories with clients and internal teams. Influence and implement new internal processes to improve overall experience and organisational efficiency. This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager. Minimum 7 years' experience in customer success, consulting, or technical account management, ideally within SaaS, card payments, core banking, or a hyper-growth B2B environment. Strong technical understanding of payment card processing, major networks (Visa, Mastercard), and core banking systems. Experience in programme management, solution deployment, and client training. Excellent communication, stakeholder management, and problem solving skills. Analytical mindset with the ability to interpret data and drive actionable insights. Structured and critical thinking, with a strong focus on strategy and results. Detail oriented, with strong analytical, writing, and communication skills. Innovative and receptive to change. Bachelor's degree in business, Computer Science, or a related field. Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
RecruitmentRevolution.com
Client Service Coordinator - Global Chemical Distribution - 6 Month FT
RecruitmentRevolution.com Caerphilly, Mid Glamorgan
Are you passionate about delivering outstanding service and making things work better across a business? Looking for a role where your customer service, administration, attention to detail, and problem-solving mindset genuinely make a difference? This is an exciting opportunity to join a global distributor of chemicals and ingredients used in everyday products as a Service Coordinator, working at the heart of a fast-paced,collaborative operation. The Role at a Glance: Service Coordinator Caerphilly - Hybrid - 3 days per week in the office Competitive Market Salary Plus Excellent Company Benefits Including Pension Scheme, Annual Bonus Scheme, Discounted Private Health, 33 days holiday Full Time - Shift patterns: 8am-4pm, 8:30am - 4:30pm or 9am-5pm 6-month temporary contract, with the potential for extension Company: Global Distributor of Chemicals & Ingredients Used in Everyday Products Your Skills / Background: Experience in customer service or administration, ideally within a commercial environment Background in distribution, manufacturing, or warehousing environments is highly desirable Strong written and verbal communication skills, with the confidence to work cross-functionally Highly literate and numerate, with strong attention to detail Comfortable using Excel at a basic level (e.g. data entry, filtering, simple formulas) About the role: The Service Coordinator Team plays a vital role in driving business growth and customer retention by delivering outstanding customer service and proactive communication. Working at the heart of the business, the team collaborates closely with cross-functional partners to continuously review and enhance processes, identify gaps, and turn challenges into opportunities for improvement. What Your Day Might Look Like: No two days are the same. You ll be at the centre of the operation, connecting teams, solving problems, and driving service performance that customers genuinely feel. Your day might start by leading energised operational calls with Transport and Operations, aligning priorities and tackling risks head-on to keep OTIF (On Time In Full) performance on track. As issues arise, you ll take ownership - investigating service escalations, uncovering root causes behind OTIF failures, and turning challenges into opportunities for improvement. You ll spot emerging trends across service-critical customers and stock, translating insight into action and partnering with the Process Improvement team to deliver meaningful, lasting change. Throughout the day, you ll influence at every level of the business - sharing clear, proactive updates, supporting managers through change, and delivering training that embeds new ways of working. You ll balance pace with precision, ensuring full compliance while producing health-check reporting that strengthens cross-functional discipline, drives continuous improvement, and ultimately elevates the customer experience. Who We Are: With revenues in excess of $9 billion, we are one of the largest chemical & specialty product distribution businesses in the world. Our portfolio spans almost every industry - from food ingredients and automotive to pharmaceutical, cosmetic, and manufacturing industries. We deliver industry-leading products, services, and technical support to help our customers find the right solution to their challenges. Our Values: • Serious about safety • We do what we say • Where people matter • Valuable to others • Together we win If you enjoy working cross-functionally, thrive on improving processes, and want to be part of a business where people matter and together we win, we d love to hear from you. Apply today to take the next step in your career as a Service Coordinator and become part of a company with real purpose, global scale, and genuine opportunities to grow. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Jan 08, 2026
Contractor
Are you passionate about delivering outstanding service and making things work better across a business? Looking for a role where your customer service, administration, attention to detail, and problem-solving mindset genuinely make a difference? This is an exciting opportunity to join a global distributor of chemicals and ingredients used in everyday products as a Service Coordinator, working at the heart of a fast-paced,collaborative operation. The Role at a Glance: Service Coordinator Caerphilly - Hybrid - 3 days per week in the office Competitive Market Salary Plus Excellent Company Benefits Including Pension Scheme, Annual Bonus Scheme, Discounted Private Health, 33 days holiday Full Time - Shift patterns: 8am-4pm, 8:30am - 4:30pm or 9am-5pm 6-month temporary contract, with the potential for extension Company: Global Distributor of Chemicals & Ingredients Used in Everyday Products Your Skills / Background: Experience in customer service or administration, ideally within a commercial environment Background in distribution, manufacturing, or warehousing environments is highly desirable Strong written and verbal communication skills, with the confidence to work cross-functionally Highly literate and numerate, with strong attention to detail Comfortable using Excel at a basic level (e.g. data entry, filtering, simple formulas) About the role: The Service Coordinator Team plays a vital role in driving business growth and customer retention by delivering outstanding customer service and proactive communication. Working at the heart of the business, the team collaborates closely with cross-functional partners to continuously review and enhance processes, identify gaps, and turn challenges into opportunities for improvement. What Your Day Might Look Like: No two days are the same. You ll be at the centre of the operation, connecting teams, solving problems, and driving service performance that customers genuinely feel. Your day might start by leading energised operational calls with Transport and Operations, aligning priorities and tackling risks head-on to keep OTIF (On Time In Full) performance on track. As issues arise, you ll take ownership - investigating service escalations, uncovering root causes behind OTIF failures, and turning challenges into opportunities for improvement. You ll spot emerging trends across service-critical customers and stock, translating insight into action and partnering with the Process Improvement team to deliver meaningful, lasting change. Throughout the day, you ll influence at every level of the business - sharing clear, proactive updates, supporting managers through change, and delivering training that embeds new ways of working. You ll balance pace with precision, ensuring full compliance while producing health-check reporting that strengthens cross-functional discipline, drives continuous improvement, and ultimately elevates the customer experience. Who We Are: With revenues in excess of $9 billion, we are one of the largest chemical & specialty product distribution businesses in the world. Our portfolio spans almost every industry - from food ingredients and automotive to pharmaceutical, cosmetic, and manufacturing industries. We deliver industry-leading products, services, and technical support to help our customers find the right solution to their challenges. Our Values: • Serious about safety • We do what we say • Where people matter • Valuable to others • Together we win If you enjoy working cross-functionally, thrive on improving processes, and want to be part of a business where people matter and together we win, we d love to hear from you. Apply today to take the next step in your career as a Service Coordinator and become part of a company with real purpose, global scale, and genuine opportunities to grow. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Whiteoak Associates
Continuous Improvement Manager
Whiteoak Associates Worcester, Worcestershire
Project Manager Business Change & Continuous Improvement £60,000 £70,000 + Company Car + Bonus + Benefits Our client is a leading manufacturer, supplying customers across the UK, Europe, and North America. With ambitious but achievable growth plans over the next three years, the business is investing in change and improvement across its operations. They are now looking to appoint an experienced Project Manager to lead a range of business transformation and process improvement initiatives. Based on site in Worcester, & reporting directly to the COO, this role will act as the central point of coordination for multiple cross-functional projects, both hard (systems, process and operational change) and soft (culture, ways of working and organisational improvement). Key Responsibilities Plan and deliver business change projects, defining project milestones, deliverables and timelines. Identify risks, dependencies and improvement opportunities throughout project lifecycles. Partner with leaders across Sales, Finance, HR, Manufacturing, New Product Development, Marketing and IT. Support departmental teams to deliver project objectives on time and to the required standards. Facilitate stakeholder engagement, communication and adoption of change. Skills & Experience Recognised project management qualification (e.g., Prince2, Agile, PMP or equivalent). Proven experience managing cross-functional business change and continuous improvement projects. Strong stakeholder management and communication skills at multiple organisational levels. Experience within a manufacturing environment is advantageous but not essential. Benefits Salary £60k £75k basic Company car Pension & medical cover 24 days annual leave Company bonus scheme On site parking If you are passionate about leading change, improving processes and enabling growth, this is an excellent opportunity to influence a growing international organisation.
Jan 08, 2026
Full time
Project Manager Business Change & Continuous Improvement £60,000 £70,000 + Company Car + Bonus + Benefits Our client is a leading manufacturer, supplying customers across the UK, Europe, and North America. With ambitious but achievable growth plans over the next three years, the business is investing in change and improvement across its operations. They are now looking to appoint an experienced Project Manager to lead a range of business transformation and process improvement initiatives. Based on site in Worcester, & reporting directly to the COO, this role will act as the central point of coordination for multiple cross-functional projects, both hard (systems, process and operational change) and soft (culture, ways of working and organisational improvement). Key Responsibilities Plan and deliver business change projects, defining project milestones, deliverables and timelines. Identify risks, dependencies and improvement opportunities throughout project lifecycles. Partner with leaders across Sales, Finance, HR, Manufacturing, New Product Development, Marketing and IT. Support departmental teams to deliver project objectives on time and to the required standards. Facilitate stakeholder engagement, communication and adoption of change. Skills & Experience Recognised project management qualification (e.g., Prince2, Agile, PMP or equivalent). Proven experience managing cross-functional business change and continuous improvement projects. Strong stakeholder management and communication skills at multiple organisational levels. Experience within a manufacturing environment is advantageous but not essential. Benefits Salary £60k £75k basic Company car Pension & medical cover 24 days annual leave Company bonus scheme On site parking If you are passionate about leading change, improving processes and enabling growth, this is an excellent opportunity to influence a growing international organisation.
London Stock Exchange Group
Senior Manager, Workforce Sustainability Reporting
London Stock Exchange Group City, London
Senior Manager, Workforce Sustainability Reporting page is loaded Senior Manager, Workforce Sustainability Reportinglocations: London, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: RLSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a commitment to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge, and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It's how we've contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years.Through a comprehensive suite of trusted financial market infrastructure services - and our open-access model - we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity.LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across EMEA, North America, Latin America and Asia Pacific. We employ 25,000 people globally, more than half located in Asia Pacific. LSEG's ticker symbol is LSEG. Our People People are at the heart of what we do and drive the success of our business. Our culture of connecting, creating opportunity and delivering excellence shape how we think, how we do things and how we help our people fulfil their potential.We embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives. We break down barriers and encourage teamwork, enabling innovation and rapid development of solutions that make a difference. Our workplace generates an enriching and rewarding experience for our people and customers alike. Our vision is to build an inclusive culture in which everyone feels encouraged to fulfil their potential.As a global organisation spanning 70 countries and one rooted in a culture of growth, opportunity, diversity, and innovation, LSEG is a place where everyone can grow, develop and fulfil your potential with meaningful careers. Role purpose Lead the successful delivery of LSEG's workforce reporting programme under CSRD, starting from FY2025. This role ensures the organisation meets its reporting obligations through accurate, transparent, and comprehensive quantitative and qualitative disclosures. You'll drive collaboration across the People Function to embed reporting excellence and support strategic decision-making.This position reports to the Director, People Data Governance & Business Intelligence. What you'll be doing Lead the delivery of LSEG's workforce reporting under ESRS S1 (CSRD), ensuring we meet our obligations with clear, accurate, and impactful quantitative and qualitative disclosures. Partner closely with the CSRD Programme Team to keep delivery on track and aligned with key milestones. Collaborate with subject matter experts across the People Function to define and implement action plans that address ESRS S1 gaps. Establish and maintain robust controls for all disclosures in scope, proactively resolving any issues that arise. Support data integration into CSRD reporting platforms, ensuring consistency and reliability. Drive assurance readiness, preparing materials and participating in review activities to validate reporting quality. Coordinate mid-year and year-end reporting, bringing together both data and narrative to tell a compelling workforce story. Engage with subsidiaries to align data collection and reporting practices across the group. Manage and mentor the Senior Analyst, Workforce Sustainability Reporting (CSRD), fostering growth and accountability. Report progress, risks, and milestones to the CSRD Working Group and People Function CSRD SteerCo with clarity and transparency. What You'll bring Key success metrics; Experience of delivering regulatory reporting on workforce metrics Hands -on involvement of project / programme management Expertise in either HR processes or workforce analytics & reporting. Senior stakeholder management, and ability to lead through influence.Desirable skills; Knowledge of data governance practices within financial services / technology companies Experience of regulatory change programmes. Existing knowledge of CSRD / sustainability disclosure good practice Knowledge of Workday and reporting via data warehouses Cultural awareness and sensitivity along with technology savvy.Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.Please take a moment to read this carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, .If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.LSEG (London Stock Exchange Group) is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our culture of connecting, creating opportunity and delivering excellence shapes how we think, how we do things and how we help our people fulfil their potential.
Jan 08, 2026
Full time
Senior Manager, Workforce Sustainability Reporting page is loaded Senior Manager, Workforce Sustainability Reportinglocations: London, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: RLSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a commitment to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge, and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It's how we've contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years.Through a comprehensive suite of trusted financial market infrastructure services - and our open-access model - we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity.LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across EMEA, North America, Latin America and Asia Pacific. We employ 25,000 people globally, more than half located in Asia Pacific. LSEG's ticker symbol is LSEG. Our People People are at the heart of what we do and drive the success of our business. Our culture of connecting, creating opportunity and delivering excellence shape how we think, how we do things and how we help our people fulfil their potential.We embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives. We break down barriers and encourage teamwork, enabling innovation and rapid development of solutions that make a difference. Our workplace generates an enriching and rewarding experience for our people and customers alike. Our vision is to build an inclusive culture in which everyone feels encouraged to fulfil their potential.As a global organisation spanning 70 countries and one rooted in a culture of growth, opportunity, diversity, and innovation, LSEG is a place where everyone can grow, develop and fulfil your potential with meaningful careers. Role purpose Lead the successful delivery of LSEG's workforce reporting programme under CSRD, starting from FY2025. This role ensures the organisation meets its reporting obligations through accurate, transparent, and comprehensive quantitative and qualitative disclosures. You'll drive collaboration across the People Function to embed reporting excellence and support strategic decision-making.This position reports to the Director, People Data Governance & Business Intelligence. What you'll be doing Lead the delivery of LSEG's workforce reporting under ESRS S1 (CSRD), ensuring we meet our obligations with clear, accurate, and impactful quantitative and qualitative disclosures. Partner closely with the CSRD Programme Team to keep delivery on track and aligned with key milestones. Collaborate with subject matter experts across the People Function to define and implement action plans that address ESRS S1 gaps. Establish and maintain robust controls for all disclosures in scope, proactively resolving any issues that arise. Support data integration into CSRD reporting platforms, ensuring consistency and reliability. Drive assurance readiness, preparing materials and participating in review activities to validate reporting quality. Coordinate mid-year and year-end reporting, bringing together both data and narrative to tell a compelling workforce story. Engage with subsidiaries to align data collection and reporting practices across the group. Manage and mentor the Senior Analyst, Workforce Sustainability Reporting (CSRD), fostering growth and accountability. Report progress, risks, and milestones to the CSRD Working Group and People Function CSRD SteerCo with clarity and transparency. What You'll bring Key success metrics; Experience of delivering regulatory reporting on workforce metrics Hands -on involvement of project / programme management Expertise in either HR processes or workforce analytics & reporting. Senior stakeholder management, and ability to lead through influence.Desirable skills; Knowledge of data governance practices within financial services / technology companies Experience of regulatory change programmes. Existing knowledge of CSRD / sustainability disclosure good practice Knowledge of Workday and reporting via data warehouses Cultural awareness and sensitivity along with technology savvy.Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.Please take a moment to read this carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, .If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.LSEG (London Stock Exchange Group) is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our culture of connecting, creating opportunity and delivering excellence shapes how we think, how we do things and how we help our people fulfil their potential.
Marcus by Goldman Sachs, Business Risk Analyst, Analyst, London London United Kingdom Analyst
Goldman Sachs Bank AG City, Birmingham
Marcus by Goldman Sachs, Business Risk Analyst, Analyst, Birmingham location_on Birmingham, West Midlands, England, United Kingdom OUR IMPACT Across Wealth Management, Goldman Sachs helps empower clients and customers around the world to reach their financial goals. Our advisor led wealth management businesses provide financial planning, investment management, banking, and comprehensive advice to a wide range of clients, including ultra high net worth and high net worth individuals, as well as family offices, foundations and endowments, and corporations and their employees. Our direct to consumer business provides digital solutions that help customers save and invest. Across Wealth Management, our growth is driven by a relentless focus on our people, our clients and customers, and leading edge technology, data, and design. Marcus by Goldman Sachs The firm's direct to consumer business, Marcus by Goldman Sachs, combines the entrepreneurial spirit of a start up with more than 150 years of experience. Today, we serve millions of customers across multiple products, leveraging innovative design, data, engineering, and other core capabilities to provide customers with powerful tools and products that are grounded in value, transparency, and simplicity. YOUR IMPACT Are you passionate about customer service? Do you have experience in delivering and designing training across large organisations? Do you have a background in risk management and controls operating in the 1st line? We're looking for a first line risk analyst to support our business risk team in our Marcus UK business. Whatyou'll do: Supports the Business Risk Managers in designing and developing suitable controls for the Marcus Operations team Works with Customer Support team to build a strong understanding with established policies, procedures and authority levels across multiple cross functional teams and processes and works with risk manager to define and set controls to ensures compliance Carries out monthly control testing on all procedures, as directed by the management team, to identify any gaps in controls of new / emerging risks Completes ongoing risk assessments of agreed procedures, as directed by the wider management team; analysing existing risks along with new and emerging risks and identifying, describing and estimating the risks affecting the team Works closely with Training team to establish quality issues and ensure this is embedded into policies, procedures and controls Partners with Training and Development analysts to collect and analyze data from each audit/monitor activity and assist customer support teams with the development and implementation of appropriate corrective action plans, training tips, and team communication to improve overall quality results Supports regular audits of policy and compliance to standards Supports and maintain the Risk Control Self Assessments for the Customer Support teams Inputs into the monthly Risk and Compliance dashboard. Provides control results to feed into monthly report on control testing Works with business risk strategy manager to ensure the incident management and business continuity plans are understood Deputises for business risk managers as required Ensure that all risk actions are updated regularly, and closed as appropriate What we're looking for: Must be self directed, detail oriented, positive attitude, driven, able to work independently in a team oriented and fast paced environment Proven ability to lead by example, with a positive attitude Good interpersonal skills Excellent communication and delivery skills Ability to lead teams and drive performance standards Good leadership skills and the ability to motivate and coach staff A desire to help others work towards targets and develop their skills Basic Qualifications Basic understanding of risk management, preferably within Retail Banking environment Desirable Qualifications Experience in a regulated and audited service environment Understanding of the UK regulatory environment ABOUT GOLDMAN SACHS At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at We're committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Veteran/Sexual Orientation/Gender Identity Healthcare & Medical Insurance We offer a wide range of health and welfare programs that vary depending on office location. These generally include medical, dental, short term disability, long term disability, life, accidental death, labor accident and business travel accident insurance. We offer competitive vacation policies based on employee level and office location. We promote time off from work to recharge by providing generous vacation entitlements and a minimum of three weeks expected vacation usage each year. Financial Wellness & Retirement We assist employees in saving and planning for retirement, offer financial support for higher education, and provide a number of benefits to help employees prepare for the unexpected. We offer live financial education and content on a variety of topics to address the spectrum of employees' priorities. Health Services We offer a medical advocacy service for employees and family members facing critical health situations, and counseling and referral services through the Employee Assistance Program (EAP). We provide Global Medical, Security and Travel Assistance and a Workplace Ergonomics Program. We also offer state of the art on site health centers in certain offices. Fitness To encourage employees to live a healthy and active lifestyle, some of our offices feature on site fitness centers. For eligible employees we typically reimburse fees paid for a fitness club membership or activity (up to a pre approved amount). Child Care & Family Care We offer on site child care centers that provide full time and emergency back up care, as well as mother and baby rooms and homework rooms. In every office, we provide advice and counseling services, expectant parent resources and transitional programs for parents returning from parental leave. Adoption, surrogacy, egg donation and egg retrieval stipends are also available. Benefits at Goldman Sachs Read more about the full suite of class leading benefits our firm has to offer.
Jan 08, 2026
Full time
Marcus by Goldman Sachs, Business Risk Analyst, Analyst, Birmingham location_on Birmingham, West Midlands, England, United Kingdom OUR IMPACT Across Wealth Management, Goldman Sachs helps empower clients and customers around the world to reach their financial goals. Our advisor led wealth management businesses provide financial planning, investment management, banking, and comprehensive advice to a wide range of clients, including ultra high net worth and high net worth individuals, as well as family offices, foundations and endowments, and corporations and their employees. Our direct to consumer business provides digital solutions that help customers save and invest. Across Wealth Management, our growth is driven by a relentless focus on our people, our clients and customers, and leading edge technology, data, and design. Marcus by Goldman Sachs The firm's direct to consumer business, Marcus by Goldman Sachs, combines the entrepreneurial spirit of a start up with more than 150 years of experience. Today, we serve millions of customers across multiple products, leveraging innovative design, data, engineering, and other core capabilities to provide customers with powerful tools and products that are grounded in value, transparency, and simplicity. YOUR IMPACT Are you passionate about customer service? Do you have experience in delivering and designing training across large organisations? Do you have a background in risk management and controls operating in the 1st line? We're looking for a first line risk analyst to support our business risk team in our Marcus UK business. Whatyou'll do: Supports the Business Risk Managers in designing and developing suitable controls for the Marcus Operations team Works with Customer Support team to build a strong understanding with established policies, procedures and authority levels across multiple cross functional teams and processes and works with risk manager to define and set controls to ensures compliance Carries out monthly control testing on all procedures, as directed by the management team, to identify any gaps in controls of new / emerging risks Completes ongoing risk assessments of agreed procedures, as directed by the wider management team; analysing existing risks along with new and emerging risks and identifying, describing and estimating the risks affecting the team Works closely with Training team to establish quality issues and ensure this is embedded into policies, procedures and controls Partners with Training and Development analysts to collect and analyze data from each audit/monitor activity and assist customer support teams with the development and implementation of appropriate corrective action plans, training tips, and team communication to improve overall quality results Supports regular audits of policy and compliance to standards Supports and maintain the Risk Control Self Assessments for the Customer Support teams Inputs into the monthly Risk and Compliance dashboard. Provides control results to feed into monthly report on control testing Works with business risk strategy manager to ensure the incident management and business continuity plans are understood Deputises for business risk managers as required Ensure that all risk actions are updated regularly, and closed as appropriate What we're looking for: Must be self directed, detail oriented, positive attitude, driven, able to work independently in a team oriented and fast paced environment Proven ability to lead by example, with a positive attitude Good interpersonal skills Excellent communication and delivery skills Ability to lead teams and drive performance standards Good leadership skills and the ability to motivate and coach staff A desire to help others work towards targets and develop their skills Basic Qualifications Basic understanding of risk management, preferably within Retail Banking environment Desirable Qualifications Experience in a regulated and audited service environment Understanding of the UK regulatory environment ABOUT GOLDMAN SACHS At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at We're committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Veteran/Sexual Orientation/Gender Identity Healthcare & Medical Insurance We offer a wide range of health and welfare programs that vary depending on office location. These generally include medical, dental, short term disability, long term disability, life, accidental death, labor accident and business travel accident insurance. We offer competitive vacation policies based on employee level and office location. We promote time off from work to recharge by providing generous vacation entitlements and a minimum of three weeks expected vacation usage each year. Financial Wellness & Retirement We assist employees in saving and planning for retirement, offer financial support for higher education, and provide a number of benefits to help employees prepare for the unexpected. We offer live financial education and content on a variety of topics to address the spectrum of employees' priorities. Health Services We offer a medical advocacy service for employees and family members facing critical health situations, and counseling and referral services through the Employee Assistance Program (EAP). We provide Global Medical, Security and Travel Assistance and a Workplace Ergonomics Program. We also offer state of the art on site health centers in certain offices. Fitness To encourage employees to live a healthy and active lifestyle, some of our offices feature on site fitness centers. For eligible employees we typically reimburse fees paid for a fitness club membership or activity (up to a pre approved amount). Child Care & Family Care We offer on site child care centers that provide full time and emergency back up care, as well as mother and baby rooms and homework rooms. In every office, we provide advice and counseling services, expectant parent resources and transitional programs for parents returning from parental leave. Adoption, surrogacy, egg donation and egg retrieval stipends are also available. Benefits at Goldman Sachs Read more about the full suite of class leading benefits our firm has to offer.
Product Owner - Report Hub
Delta Capita Group Croydon, London
Product Owner Location - London Permanent Being a Product Owner at Delta Capitameans being the go-to partner for our clients - helping them navigate complex reporting needs with confidence. You're not just solving problems; you're building trust, driving improvements, and making a real impact in how the financial world stays connected and compliant. It's a role where your voice matters, your relationships grow, and your work truly makes a difference. Being a member of theProduct Management group within Delta Capita's exciting new Trade Reporting Product business line, the Product Owner is responsible for translating the product vision into squad deliverables to achieve the product strategy, aligned with maximising value to the client. This is done through managing scope and the product backlog in collaboration with the squad, Product Manager, clients (internal/external) and key stakeholders. The Product Management group provides overall product development & business analysis for all pre and post reporting initiatives through DC's Trade Reporting suit of products including Report Hub. The business supports regulatory trade reporting across multiple jurisdictions including all derivative asset classes and SFTs. The product management team collaborates with internal stakeholders and business heads in assessing the enhancements and revisions of the new or enhanced product service offering. In addition, the team works closely with the client stakeholders in identifying, describing, planning and delivery of these initiatives. The Role and Responsibilities Primary responsibilities Product Owner overseeing an Agile squad and partnering with internal teams for the delivery of new features ensuring that all proposed changes are reviewed, feedback is incorporated, and any impact is fully communicated to internal stakeholders. Responsible for a product backlog working with the product manager to prioritise and deliver against the roadmap and meet client demand. Gathers requirements for upcoming changes (including regulatory changes) and contributes to service descriptions. Identifies potential risks to achieving project objectives and elevates to appropriate management. Oversee, review and create enhancement requests and defects. Prioritise these requests using Agile methodology concepts and commonly used tools, such as JIRA to document requirements in a clear and consistent manner to agreed standards Keeps the client experience (internal and external) at the forefront of all decision-making ensuring documentation is up to date and communications are timely, clear and concise. Bridges the gap between the customer and organization through (but not limited to) representation at external and other relevant subject matter working groups. Facilitates horizon scanning across TR's, regulator and industry groups to ensure requirements are gathered and prioritised. Expected to be SME in an area of the product and regulatory reporting jurisdiction (EMIR, CFTC, ASIC, MAS, MiFIR), where required, to attend meetings with clients to help with the product area of expertise. Qualifications: Proven experience in a similar role Bachelor's degree preferred with Masters or equivalent experience Knowledge of financial services operations, in particular the Trade Booking process and Regulatory Trade Reporting, including detailed experience in a BAU or a change role focused on at least one of EMIR, ASIC, MAS, or MiFIR / MiFID II relevantto trade and transaction reporting Talents need for success Experience in Agile/scrum methodology, including defining a minimal viable product and prioritising appropriately. Knowledge of financial services operations, in particular the Trade Booking process and Regulatory Trade Reporting, including detailed experience in a BAU or a change role focused on at least one of EMIR, ASIC, MAS, or MiFIR / MiFID II relevantto trade and transaction reporting. How We Work: Delta Capita is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, colour, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you require any reasonable adjustments through your interview process, please use the designated space within the application questionnaire. This is a permanent full time position located in London with hybrid working. As the selection and interview process is ongoing, please submit your application in English as soon as possible, if your profile is selected, a member of our team will contact you within 4 weeks. Who We Are: Delta Capita Group (a member of the Prytek Group) is a global managed services, consulting and solutions provider with a unique combination of experience in Financial Services and technology innovation capability. Our mission is to reinvent the financial services value chain providing technology based mutualised services for financial institutions for non-differentiating services. Our 3 offerings are: Managed Services Consulting & Solutions Technology To know more about Delta Capita and our culture click here: Working at DC - Delta Capita .
Jan 08, 2026
Full time
Product Owner Location - London Permanent Being a Product Owner at Delta Capitameans being the go-to partner for our clients - helping them navigate complex reporting needs with confidence. You're not just solving problems; you're building trust, driving improvements, and making a real impact in how the financial world stays connected and compliant. It's a role where your voice matters, your relationships grow, and your work truly makes a difference. Being a member of theProduct Management group within Delta Capita's exciting new Trade Reporting Product business line, the Product Owner is responsible for translating the product vision into squad deliverables to achieve the product strategy, aligned with maximising value to the client. This is done through managing scope and the product backlog in collaboration with the squad, Product Manager, clients (internal/external) and key stakeholders. The Product Management group provides overall product development & business analysis for all pre and post reporting initiatives through DC's Trade Reporting suit of products including Report Hub. The business supports regulatory trade reporting across multiple jurisdictions including all derivative asset classes and SFTs. The product management team collaborates with internal stakeholders and business heads in assessing the enhancements and revisions of the new or enhanced product service offering. In addition, the team works closely with the client stakeholders in identifying, describing, planning and delivery of these initiatives. The Role and Responsibilities Primary responsibilities Product Owner overseeing an Agile squad and partnering with internal teams for the delivery of new features ensuring that all proposed changes are reviewed, feedback is incorporated, and any impact is fully communicated to internal stakeholders. Responsible for a product backlog working with the product manager to prioritise and deliver against the roadmap and meet client demand. Gathers requirements for upcoming changes (including regulatory changes) and contributes to service descriptions. Identifies potential risks to achieving project objectives and elevates to appropriate management. Oversee, review and create enhancement requests and defects. Prioritise these requests using Agile methodology concepts and commonly used tools, such as JIRA to document requirements in a clear and consistent manner to agreed standards Keeps the client experience (internal and external) at the forefront of all decision-making ensuring documentation is up to date and communications are timely, clear and concise. Bridges the gap between the customer and organization through (but not limited to) representation at external and other relevant subject matter working groups. Facilitates horizon scanning across TR's, regulator and industry groups to ensure requirements are gathered and prioritised. Expected to be SME in an area of the product and regulatory reporting jurisdiction (EMIR, CFTC, ASIC, MAS, MiFIR), where required, to attend meetings with clients to help with the product area of expertise. Qualifications: Proven experience in a similar role Bachelor's degree preferred with Masters or equivalent experience Knowledge of financial services operations, in particular the Trade Booking process and Regulatory Trade Reporting, including detailed experience in a BAU or a change role focused on at least one of EMIR, ASIC, MAS, or MiFIR / MiFID II relevantto trade and transaction reporting Talents need for success Experience in Agile/scrum methodology, including defining a minimal viable product and prioritising appropriately. Knowledge of financial services operations, in particular the Trade Booking process and Regulatory Trade Reporting, including detailed experience in a BAU or a change role focused on at least one of EMIR, ASIC, MAS, or MiFIR / MiFID II relevantto trade and transaction reporting. How We Work: Delta Capita is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, colour, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you require any reasonable adjustments through your interview process, please use the designated space within the application questionnaire. This is a permanent full time position located in London with hybrid working. As the selection and interview process is ongoing, please submit your application in English as soon as possible, if your profile is selected, a member of our team will contact you within 4 weeks. Who We Are: Delta Capita Group (a member of the Prytek Group) is a global managed services, consulting and solutions provider with a unique combination of experience in Financial Services and technology innovation capability. Our mission is to reinvent the financial services value chain providing technology based mutualised services for financial institutions for non-differentiating services. Our 3 offerings are: Managed Services Consulting & Solutions Technology To know more about Delta Capita and our culture click here: Working at DC - Delta Capita .
Transaction Banking - Software Engineering - Analyst / Associate - London London United Kingd ...
Goldman Sachs Bank AG City, London
Transaction Banking - Software Engineering - Analyst / Associate - London location_on London, Greater London, England, United Kingdom WHO WE ARE At Goldman Sachs, our Engineers don't just make things - we make things possible. Change the world by connecting people and capital with ideas. Solve the most challenging and pressing engineering problems for our clients. Join our engineering teams that build massively scalable software and systems, architect low latency infrastructure solutions, proactively guard against cyber threats, and leverage machine learning alongside financial engineering to continuously turn data into action. Create new businesses, transform finance, and explore a world of opportunity at the speed of markets. Goldman Sachs Engineers are innovators and problem-solvers, building solutions in risk management, big data, mobile and more. We look for creative collaborators who evolve, adapt to change and thrive in a fast-paced global environment. Want to push the limit of digital possibilities? Start here. Transaction Banking (TxB) aims to bring innovative solutions to traditional banking and lending activities. We combine the strength and heritage of a 148-year-old financial institution with the agility and entrepreneurial spirit of a tech start-up. Our goal is to provide the best client experience. Using modern technologies centred on data and analytics, we provide customers with powerful tools that are grounded in value, transparency and simplicity to improve cash flow management efficiency. Payments lay at the heart of what we are doing in Corporate Cash Management and our mission is to build a market leading payment platform that meets our corporate client's needs. We are starting with a clean slate and one singular goal in mind: Build a highly scalable, resilient, 24x7 available cloud-based payment platform that our corporate clients can run rely on to run and grow their businesses. HOW YOU WILL FULFILL YOUR POTENTIAL As part of our global team, you will work on various technologies and components as an application developer. Your role includes specification, development, as well as the testing and roll out of new features focusing on code quality, automation, testability and security. Payment systems, due to their criticality present unique engineering challenges around resiliency, availability and scale. You will have the opportunity to contribute to the vision, understand our product roadmap and contribute to building an engineering culture within our global team. We expect the successful candidate to deliver high quality software and to be passionate about software engineering. You must have a proficient understanding of software development concepts. A good understanding of the Cloud and Container concepts is a plus. You will also be responsible to develop supportable software and liaise with our SRE (Site Reliability Engineering) team to factor in their requirements. Our flat structure requires and enables team members to evolve through the entire spectrum of the software life cycle and closely collaborate with product owners, business and operations users. We are looking for someone with lots of energy that has excellent communication skills, enjoys engineering challenges, has a passion to deliver high quality technology products and can operate in a highly fluid, rapidly changing environment. RESPONSIBILITIES AND QUALIFICATIONS Develop full stack applications with due consideration to security, design, validation and SDLC framework Collaborate with product managers, business operations, engineers to define product requirements, objectives in building customer centric products Manage multiple tasks and use sound judgment when prioritizing Must be passionate about technology and engineering Must be independent and comfortable in a fast paced, ambiguous and often multi directional work environment Exceptional analytical skills and ability to apply knowledge and experience in decision making to arrive at creative and commercial solutions Analyse existing software implementations to identify areas of improvement and provide deadline estimates for implementing new features Establish trusted partnerships with peers, product heads, and executive level stakeholders Ability to leverage technology to deliver business value B.S. or higher in Computer Science (or equivalent work experience) Minimum 2 years of relevant professional experience using a modern programming language (preferably Java) Experience in working with databases - NoSQL and/or Relational. Proficiency in development with Java, spring boot, REST APIs Proficiency with algorithms, data structures and software design Experience leveraging test driven development methodologies Comfort with Agile operating models (practical experience of Scrum/Kanban) Team oriented, strong interpersonal and communication skills Energetic, self directed, and self motivated Preferred Qualifications Experience with development and design of distributed systems Experience with Payments systems (understanding of the various payment networks) Experience in Financial Services or Fintech Experience with microservice architectures (SOA) Experience with Kafka, MongoDB, Hadoop, Cassandra Experience with SQL databases (PostgreSQL/Oracle/Sybase) Experience with AWS services - Amazon MSK/Apache kafka, ECS/kubernetes, S3 Experience with Snowflake Experience with Terraform Comfort with Agile operating models (practical experience of Scrum / Kanban) ABOUT GOLDMAN SACHS At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at We're committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law. Healthcare & Medical Insurance We offer a wide range of health and welfare programs that vary depending on office location. These generally include medical, dental, short term disability, long term disability, life, accidental death, labor accident and business travel accident insurance. Financial Wellness & Retirement We assist employees in saving and planning for retirement, offer financial support for higher education, and provide a number of benefits to help employees prepare for the unexpected. We offer live financial education and content on a variety of topics to address the spectrum of employees' priorities. Health Services We offer a medical advocacy service for employees and family members facing critical health situations, and counseling and referral services through the Employee Assistance Program (EAP). We provide Global Medical, Security and Travel Assistance and a Workplace Ergonomics Program. We also offer state of the art on site health centers in certain offices. Fitness To encourage employees to live a healthy and active lifestyle, some of our offices feature on site fitness centers. For eligible employees we typically reimburse fees paid for a fitness club membership or activity (up to a pre approved amount). Child Care & Family Care We offer on site child care centers that provide full time and emergency back up care, as well as mother and baby rooms and homework rooms. In every office, we provide advice and counseling services, expectant parent resources and transitional programs for parents returning from parental leave. Adoption, surrogacy, egg donation and egg retrieval stipends are also available. Benefits at Goldman Sachs Read more about the full suite of class leading benefits our firm has to offer.
Jan 08, 2026
Full time
Transaction Banking - Software Engineering - Analyst / Associate - London location_on London, Greater London, England, United Kingdom WHO WE ARE At Goldman Sachs, our Engineers don't just make things - we make things possible. Change the world by connecting people and capital with ideas. Solve the most challenging and pressing engineering problems for our clients. Join our engineering teams that build massively scalable software and systems, architect low latency infrastructure solutions, proactively guard against cyber threats, and leverage machine learning alongside financial engineering to continuously turn data into action. Create new businesses, transform finance, and explore a world of opportunity at the speed of markets. Goldman Sachs Engineers are innovators and problem-solvers, building solutions in risk management, big data, mobile and more. We look for creative collaborators who evolve, adapt to change and thrive in a fast-paced global environment. Want to push the limit of digital possibilities? Start here. Transaction Banking (TxB) aims to bring innovative solutions to traditional banking and lending activities. We combine the strength and heritage of a 148-year-old financial institution with the agility and entrepreneurial spirit of a tech start-up. Our goal is to provide the best client experience. Using modern technologies centred on data and analytics, we provide customers with powerful tools that are grounded in value, transparency and simplicity to improve cash flow management efficiency. Payments lay at the heart of what we are doing in Corporate Cash Management and our mission is to build a market leading payment platform that meets our corporate client's needs. We are starting with a clean slate and one singular goal in mind: Build a highly scalable, resilient, 24x7 available cloud-based payment platform that our corporate clients can run rely on to run and grow their businesses. HOW YOU WILL FULFILL YOUR POTENTIAL As part of our global team, you will work on various technologies and components as an application developer. Your role includes specification, development, as well as the testing and roll out of new features focusing on code quality, automation, testability and security. Payment systems, due to their criticality present unique engineering challenges around resiliency, availability and scale. You will have the opportunity to contribute to the vision, understand our product roadmap and contribute to building an engineering culture within our global team. We expect the successful candidate to deliver high quality software and to be passionate about software engineering. You must have a proficient understanding of software development concepts. A good understanding of the Cloud and Container concepts is a plus. You will also be responsible to develop supportable software and liaise with our SRE (Site Reliability Engineering) team to factor in their requirements. Our flat structure requires and enables team members to evolve through the entire spectrum of the software life cycle and closely collaborate with product owners, business and operations users. We are looking for someone with lots of energy that has excellent communication skills, enjoys engineering challenges, has a passion to deliver high quality technology products and can operate in a highly fluid, rapidly changing environment. RESPONSIBILITIES AND QUALIFICATIONS Develop full stack applications with due consideration to security, design, validation and SDLC framework Collaborate with product managers, business operations, engineers to define product requirements, objectives in building customer centric products Manage multiple tasks and use sound judgment when prioritizing Must be passionate about technology and engineering Must be independent and comfortable in a fast paced, ambiguous and often multi directional work environment Exceptional analytical skills and ability to apply knowledge and experience in decision making to arrive at creative and commercial solutions Analyse existing software implementations to identify areas of improvement and provide deadline estimates for implementing new features Establish trusted partnerships with peers, product heads, and executive level stakeholders Ability to leverage technology to deliver business value B.S. or higher in Computer Science (or equivalent work experience) Minimum 2 years of relevant professional experience using a modern programming language (preferably Java) Experience in working with databases - NoSQL and/or Relational. Proficiency in development with Java, spring boot, REST APIs Proficiency with algorithms, data structures and software design Experience leveraging test driven development methodologies Comfort with Agile operating models (practical experience of Scrum/Kanban) Team oriented, strong interpersonal and communication skills Energetic, self directed, and self motivated Preferred Qualifications Experience with development and design of distributed systems Experience with Payments systems (understanding of the various payment networks) Experience in Financial Services or Fintech Experience with microservice architectures (SOA) Experience with Kafka, MongoDB, Hadoop, Cassandra Experience with SQL databases (PostgreSQL/Oracle/Sybase) Experience with AWS services - Amazon MSK/Apache kafka, ECS/kubernetes, S3 Experience with Snowflake Experience with Terraform Comfort with Agile operating models (practical experience of Scrum / Kanban) ABOUT GOLDMAN SACHS At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at We're committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law. Healthcare & Medical Insurance We offer a wide range of health and welfare programs that vary depending on office location. These generally include medical, dental, short term disability, long term disability, life, accidental death, labor accident and business travel accident insurance. Financial Wellness & Retirement We assist employees in saving and planning for retirement, offer financial support for higher education, and provide a number of benefits to help employees prepare for the unexpected. We offer live financial education and content on a variety of topics to address the spectrum of employees' priorities. Health Services We offer a medical advocacy service for employees and family members facing critical health situations, and counseling and referral services through the Employee Assistance Program (EAP). We provide Global Medical, Security and Travel Assistance and a Workplace Ergonomics Program. We also offer state of the art on site health centers in certain offices. Fitness To encourage employees to live a healthy and active lifestyle, some of our offices feature on site fitness centers. For eligible employees we typically reimburse fees paid for a fitness club membership or activity (up to a pre approved amount). Child Care & Family Care We offer on site child care centers that provide full time and emergency back up care, as well as mother and baby rooms and homework rooms. In every office, we provide advice and counseling services, expectant parent resources and transitional programs for parents returning from parental leave. Adoption, surrogacy, egg donation and egg retrieval stipends are also available. Benefits at Goldman Sachs Read more about the full suite of class leading benefits our firm has to offer.
Director of Investment Operations & Reporting
Just Group plc Tower Hamlets, London
Director of Investment Operations & Reporting We help people achieve a better later life. That's our purpose and it's the reason we exist. We are a fast-growing FTSE 250 company helping customers enjoy the retirement they deserve. We do this through a variety of market leading, award-winning products and services, delivered by a diverse team of over 1,400 purpose-led colleagues who genuinely put the customer at the heart of everything we do. This is a brilliant time to join our business. We are on an exciting growth journey to become the UK's most loved retirement expert. About the role We are looking for a Director of Investment Operations and Reporting to lead the investment operations and reporting teams, assuming accountability for its outcomes (including planning, prioritization, and execution). The role involves providing leadership, interfacing/partnering with other business areas, driving significant change & improvements, and contributing to the overall growth of the organization. You will be responsible for driving BAU, change, and improvements across Middle Office, Back Office, short-term liquidity risk management, and collateral management. Additionally, overseeing the Treasury Management System ("TMS") - Quantum. Responsibilities Middle Office Lead the validation of trade instructions' execution with third parties and internal investment teams. Build and leverage third-party relationships, including oversight of custody, asset managers, and banks. Oversee the validation and settlement of investment fees with third parties. Manage the accuracy of information flowing to the Datawarehouse and inputs to actuarial/finance processes. Liquidity Management Lead the risk framework and policy for short-term liquidity. Devise tools for managing liquidity, including active deployment of excess liquidity into appropriate return-yielding investments. Oversee the production of MI regarding cash and liquidity, including cash flow forecasts and PRA Reports. Ensure liquidity risk is managed per policies and stress testing is conducted regularly. Manage and report on collateral, including execution of instructions for collateral moves. Investment Accounting Lead the generation of accounting records and analyses of invested assets. Develop and operate external debt operational accounting & reporting processes. Report on IFRS, Solvency II, and other regulatory requirements. Manage independent price verification of publicly traded assets. Team Management Build a high-performing team, improving skills and capabilities. Ensure proper maintenance and actioning of Risk Sword / OneSumX for risks, controls, and incidents. Participate in key governance committees such as ALCO, Matching Adjustment Committee, Credit Committee, and Complex Assets Valuation Committee. Skills and Experience Experience leading middle and back-office investment activities in complex financial services, ideally in life insurance. Strong understanding of balance sheet management and performance drivers in life insurance organizations. Exposure to short/medium-term liquidity risk management. Treasury or investment qualification is desirable. Strong problem-solving and influencing skills, with the ability to persuade at senior levels. Benefits include a competitive salary, pension scheme, life assurance, 25 days of annual leave plus your birthday off, private medical cover, income protection, a bonus scheme, and opportunities for career progression. Additional benefits include access to Headspace, Employee Assistance Helpline, and various employee-funded benefits. Why Just? At Just, you'll develop your career while making a difference. We're ambitious, curious, and collaborative, with a culture centered on being Just and delivering the best outcomes for our customers. We're committed to sustainability and diversity, equity, inclusion, and belonging (DEIB) initiatives, aiming to create a supportive and innovative workplace.
Jan 08, 2026
Full time
Director of Investment Operations & Reporting We help people achieve a better later life. That's our purpose and it's the reason we exist. We are a fast-growing FTSE 250 company helping customers enjoy the retirement they deserve. We do this through a variety of market leading, award-winning products and services, delivered by a diverse team of over 1,400 purpose-led colleagues who genuinely put the customer at the heart of everything we do. This is a brilliant time to join our business. We are on an exciting growth journey to become the UK's most loved retirement expert. About the role We are looking for a Director of Investment Operations and Reporting to lead the investment operations and reporting teams, assuming accountability for its outcomes (including planning, prioritization, and execution). The role involves providing leadership, interfacing/partnering with other business areas, driving significant change & improvements, and contributing to the overall growth of the organization. You will be responsible for driving BAU, change, and improvements across Middle Office, Back Office, short-term liquidity risk management, and collateral management. Additionally, overseeing the Treasury Management System ("TMS") - Quantum. Responsibilities Middle Office Lead the validation of trade instructions' execution with third parties and internal investment teams. Build and leverage third-party relationships, including oversight of custody, asset managers, and banks. Oversee the validation and settlement of investment fees with third parties. Manage the accuracy of information flowing to the Datawarehouse and inputs to actuarial/finance processes. Liquidity Management Lead the risk framework and policy for short-term liquidity. Devise tools for managing liquidity, including active deployment of excess liquidity into appropriate return-yielding investments. Oversee the production of MI regarding cash and liquidity, including cash flow forecasts and PRA Reports. Ensure liquidity risk is managed per policies and stress testing is conducted regularly. Manage and report on collateral, including execution of instructions for collateral moves. Investment Accounting Lead the generation of accounting records and analyses of invested assets. Develop and operate external debt operational accounting & reporting processes. Report on IFRS, Solvency II, and other regulatory requirements. Manage independent price verification of publicly traded assets. Team Management Build a high-performing team, improving skills and capabilities. Ensure proper maintenance and actioning of Risk Sword / OneSumX for risks, controls, and incidents. Participate in key governance committees such as ALCO, Matching Adjustment Committee, Credit Committee, and Complex Assets Valuation Committee. Skills and Experience Experience leading middle and back-office investment activities in complex financial services, ideally in life insurance. Strong understanding of balance sheet management and performance drivers in life insurance organizations. Exposure to short/medium-term liquidity risk management. Treasury or investment qualification is desirable. Strong problem-solving and influencing skills, with the ability to persuade at senior levels. Benefits include a competitive salary, pension scheme, life assurance, 25 days of annual leave plus your birthday off, private medical cover, income protection, a bonus scheme, and opportunities for career progression. Additional benefits include access to Headspace, Employee Assistance Helpline, and various employee-funded benefits. Why Just? At Just, you'll develop your career while making a difference. We're ambitious, curious, and collaborative, with a culture centered on being Just and delivering the best outcomes for our customers. We're committed to sustainability and diversity, equity, inclusion, and belonging (DEIB) initiatives, aiming to create a supportive and innovative workplace.
Future Select Recruitment
Legionella Sales Administrator
Future Select Recruitment Great Crosby, Merseyside
Job Title: Legionella Sales Administrator Location: Crosby, Merseyside Salary/Benefits: 25k - 32k DOE + Training & Benefits We are recruiting for a confident go-getting Legionella Sales Administrator who has a loyal history and is based in the North West Region. This office-based role requires strong client facing skills and a hard-working attitude as you will be undertaking client enquiries, cold calling and supporting colleagues by sending emails and phone calls. This well-established company can offer competitive salaries, considerable packages and training for career development. Locations that are considered: Warrington, St Helens, Prescot, Rainhill, Huyton, Prescot, Kirkby, Litherland, Bootle, Fromby, Aughton, Ormskirk, Burscough, Skelmersdale, Southport, Liverpool, Ashton-in-Makerfield, Great Altcar, Lathom Experience / Qualifications: - Amazing interpersonal skills - Beneficial to have experience working for a Water Hygiene company - Superb attitude and resilience - Experienced using IT software such as Microsoft Office Suite - Active listening and professional telephone manner - Brilliant literacy and numeracy skills - Ideally have some sales experience The Role: - Support the successful running of the company - Cold calling - Book in sales meetings - Basic administrative duties like filing and scanning documents, sending emails and phone calls - Updating and protecting documents - Liaising with clients answering enquiries via telephone and email - Prioritise workload and meeting targets - Supporting team members Alternative job titles: Project Coordinator, Operations Support Administrator, Customer Liaison Officer, Administrator, Office Admin Assistant, Water Treatment Admin Assistant, Water Hygiene Schedular, Liaison Officer, Quality Checker Future Select are recruiting in the Water Treatment/Hygiene industry; we work with the best clients & candidates and supply the majority of permanent jobs in the market. We would be interested in speaking to candidates with experience in any disciplines from Risk Assessors, Service Engineers, Account Managers and Business Development/Operational Managers through to Director level. We are inundated with applications, we will endeavour to get back in touch, however if you have applied to Future Select and you have not heard from us after a week, on this occasion, you will not have been successful. Your details will be saved on our system and you will be contacted in the future if a vacancy matches your skills. Future Select Copyright 2025
Jan 08, 2026
Full time
Job Title: Legionella Sales Administrator Location: Crosby, Merseyside Salary/Benefits: 25k - 32k DOE + Training & Benefits We are recruiting for a confident go-getting Legionella Sales Administrator who has a loyal history and is based in the North West Region. This office-based role requires strong client facing skills and a hard-working attitude as you will be undertaking client enquiries, cold calling and supporting colleagues by sending emails and phone calls. This well-established company can offer competitive salaries, considerable packages and training for career development. Locations that are considered: Warrington, St Helens, Prescot, Rainhill, Huyton, Prescot, Kirkby, Litherland, Bootle, Fromby, Aughton, Ormskirk, Burscough, Skelmersdale, Southport, Liverpool, Ashton-in-Makerfield, Great Altcar, Lathom Experience / Qualifications: - Amazing interpersonal skills - Beneficial to have experience working for a Water Hygiene company - Superb attitude and resilience - Experienced using IT software such as Microsoft Office Suite - Active listening and professional telephone manner - Brilliant literacy and numeracy skills - Ideally have some sales experience The Role: - Support the successful running of the company - Cold calling - Book in sales meetings - Basic administrative duties like filing and scanning documents, sending emails and phone calls - Updating and protecting documents - Liaising with clients answering enquiries via telephone and email - Prioritise workload and meeting targets - Supporting team members Alternative job titles: Project Coordinator, Operations Support Administrator, Customer Liaison Officer, Administrator, Office Admin Assistant, Water Treatment Admin Assistant, Water Hygiene Schedular, Liaison Officer, Quality Checker Future Select are recruiting in the Water Treatment/Hygiene industry; we work with the best clients & candidates and supply the majority of permanent jobs in the market. We would be interested in speaking to candidates with experience in any disciplines from Risk Assessors, Service Engineers, Account Managers and Business Development/Operational Managers through to Director level. We are inundated with applications, we will endeavour to get back in touch, however if you have applied to Future Select and you have not heard from us after a week, on this occasion, you will not have been successful. Your details will be saved on our system and you will be contacted in the future if a vacancy matches your skills. Future Select Copyright 2025
Product Owner - CCTV
Mindera
Here at Mindera, we are building a world-class team and would love it for you to join us! We are looking for an experienced Product Manager to lead the evolution of our client's Contact Centre platform. Our client's Contact Centre handles all post-purchase customer issues - from refunds and replacements to delivery problems - supporting millions of customer interactions every year. With around 500 agents operating daily in Zendesk, and a wider ecosystem powered by Twilio (voice routing/IVR), Google CCAI, and Dialogflow CX, this domain is large, highly visible, and operationally critical. You will join a lean D&T team of around 10 people responsible for a complex and business-critical platform. Your first mission: bring order and clarity. You will establish a structured, prioritised backlog; define clear requirements; and build a roadmap that directly connects operational pain points to the technical work required to solve them. What You'll Do Own and develop the product vision, strategy, and roadmap for the Contact Centre platform. Create and maintain a structured, prioritised backlog aligned to operational goals and technical feasibility. Translate ambiguous requests into clear, actionable requirements. Collaborate with engineering, operations, and CX teams to ensure alignment across Zendesk, Twilio, Google CCAI, and Dialogflow CX capabilities. Identify and drive automation opportunities across voice and digital channels. Optimise end-to-end agent workflows to improve efficiency, quality, and customer experience. Improve system-to-system handoff, ensuring a seamless journey for customers and agents. Analyse performance, pain points, and data insights to inform prioritisation and continuous improvement. Communicate progress, risks, and outcomes clearly to senior stakeholders. What You'll Bring Proven experience as a Product Manager in a Contact Centre, CX platform, or similarly complex operational environment. Strong understanding of Zendesk, Twilio, and conversational AI platforms (Google CCAI / Dialogflow CX experience highly beneficial). Demonstrated ability to impose structure quickly: build backlogs, define requirements, and set direction in ambiguous environments. Excellent problem-solving skills and the ability to translate operational challenges into actionable product initiatives. Strong stakeholder management and communication skills, especially with non-technical teams. A passion for operational excellence and improving the customer journey at scale. We offer Fun, happy and politics-free work culture built on the principles of lean and self-organisation Competitive Rates About Mindera At Mindera we use technology to build products we are proud of, with people we love. Software Engineering Applications, including Web and Mobile, are at the core of what we do at Mindera. We partner with our clients, to understand their product and deliver high performance, resilient and scalable software systems that create an impact in their users and businesses across the world. You get to work with a bunch of great people, where the whole team owns the project together. Our culture reflects our lean and self-organisation attitude. We encourage our colleagues to take risks, make decisions, work in a collaborative way and talk to everyone to enhance communication. We are proud of our work and we love to learn all and everything while navigating through an Agile, Lean and collaborative environment. Check out our Blog: and our Handbook: Our offices are located: Porto, Portugal Aveiro, Portugal Coimbra, Portugal Leicester, UK San Diego, USA San Francisco, USA Chennai, India Bengaluru, India Mindera is an equal opportunity employer and does not discriminate on the basis of age, disability, gender including gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, or any other protected status. All matters related to employment are decided on the basis of qualifications, merit and business need. No agencies, please.
Jan 08, 2026
Full time
Here at Mindera, we are building a world-class team and would love it for you to join us! We are looking for an experienced Product Manager to lead the evolution of our client's Contact Centre platform. Our client's Contact Centre handles all post-purchase customer issues - from refunds and replacements to delivery problems - supporting millions of customer interactions every year. With around 500 agents operating daily in Zendesk, and a wider ecosystem powered by Twilio (voice routing/IVR), Google CCAI, and Dialogflow CX, this domain is large, highly visible, and operationally critical. You will join a lean D&T team of around 10 people responsible for a complex and business-critical platform. Your first mission: bring order and clarity. You will establish a structured, prioritised backlog; define clear requirements; and build a roadmap that directly connects operational pain points to the technical work required to solve them. What You'll Do Own and develop the product vision, strategy, and roadmap for the Contact Centre platform. Create and maintain a structured, prioritised backlog aligned to operational goals and technical feasibility. Translate ambiguous requests into clear, actionable requirements. Collaborate with engineering, operations, and CX teams to ensure alignment across Zendesk, Twilio, Google CCAI, and Dialogflow CX capabilities. Identify and drive automation opportunities across voice and digital channels. Optimise end-to-end agent workflows to improve efficiency, quality, and customer experience. Improve system-to-system handoff, ensuring a seamless journey for customers and agents. Analyse performance, pain points, and data insights to inform prioritisation and continuous improvement. Communicate progress, risks, and outcomes clearly to senior stakeholders. What You'll Bring Proven experience as a Product Manager in a Contact Centre, CX platform, or similarly complex operational environment. Strong understanding of Zendesk, Twilio, and conversational AI platforms (Google CCAI / Dialogflow CX experience highly beneficial). Demonstrated ability to impose structure quickly: build backlogs, define requirements, and set direction in ambiguous environments. Excellent problem-solving skills and the ability to translate operational challenges into actionable product initiatives. Strong stakeholder management and communication skills, especially with non-technical teams. A passion for operational excellence and improving the customer journey at scale. We offer Fun, happy and politics-free work culture built on the principles of lean and self-organisation Competitive Rates About Mindera At Mindera we use technology to build products we are proud of, with people we love. Software Engineering Applications, including Web and Mobile, are at the core of what we do at Mindera. We partner with our clients, to understand their product and deliver high performance, resilient and scalable software systems that create an impact in their users and businesses across the world. You get to work with a bunch of great people, where the whole team owns the project together. Our culture reflects our lean and self-organisation attitude. We encourage our colleagues to take risks, make decisions, work in a collaborative way and talk to everyone to enhance communication. We are proud of our work and we love to learn all and everything while navigating through an Agile, Lean and collaborative environment. Check out our Blog: and our Handbook: Our offices are located: Porto, Portugal Aveiro, Portugal Coimbra, Portugal Leicester, UK San Diego, USA San Francisco, USA Chennai, India Bengaluru, India Mindera is an equal opportunity employer and does not discriminate on the basis of age, disability, gender including gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, or any other protected status. All matters related to employment are decided on the basis of qualifications, merit and business need. No agencies, please.
National Highways
Construction Assurance Manager- Returners
National Highways Great Sankey, Warrington
Are you looking to return to work following a career break of 2 or more years? If you are an experienced professional looking to return to the workplace, this could be the perfect opportunity for you. To apply for this vacancy and join our Returners Programme, applicants must be returning from a career break of 2 or more years or have been freelancing or working in a home business, in that time. About the job National Highways is looking for a Construction Assurance Manager to join our Northwest Operations team. In this pivotal role, you'll be at the heart of delivering major Capital Investment Schemes, representing our interests on civil engineering construction and maintenance sites and ensuring every project meets the highest standards. Reporting to the Construction Manager, you'll be the driving force behind schemes delivered on time, within budget, and to exceptional quality and safety standards, all while safeguarding a positive customer experience. Join a well-established team that prides itself on collaboration and culture, and enjoy a role that promises variety, challenge, and impact every single day. Based in either Warrington or Preston, this opportunity is ideal for professionals with background as an Agent, Sub Agent, or in similar construction site management roles who are ready to take the next step in their career. You will also be required to drive as part of your role and you will need to have no more than 3 points to be considered for this position and during employment. Assuring the completion of planned works to agreed standards and escalating any concerns to the Construction Manager, in line with agreed governance requirements. Ensuring that all works are constructed in line with: CDM regulations, HSE Legislation, Chapter 8 requirements, Design Manual for Roads and Bridges (DMRB) and Manual of Contract Documents for Highways Works (MCHW). Ensuring Project Managers receive regular and timely feedback on scheme construction progress, risks, early warnings, design related issues, and act as the initial point of escalation for any on-site issues that need to be resolved. Acting as liaison between all key supply chain partners and co-ordinate the delivery programme, ensuring buildability reviews are carried out on all projects. Maintaining good liaison with Project Managers and Commercial & Procurement colleagues, providing relevant and timely information on Early Warnings and Compensation Events. About you Proven highways/structures maintenance/construction experience is essential; experience of working on high-speed Trunk Road/Motorway Networks. Knowledge of site-based processes, relevant legislation, practices and policies for health & safety, environmental and quality management, including good understanding of the DMRB, MCHW, Chapter 8 of the Traffic Signs Manual and CDM Regulations. CSCS Card Holder essential; Institution of Occupational Safety and Health (IOSH) or Site Management Safety Training Scheme (SMSTS). Excellent communication and interpersonal skills including stakeholder management, with a strong customer focus and managing geographically dispersed teams. Experienced in using the NEC 4 ECC form of contract. About us Here at National Highways, we manage and improve England's motorways and major A roads, helping our customers have safer, smoother and more reliable journeys. Our priorities are safety, customers and delivery, and at the core of this, are our values of passion, integrity, safety, teamwork and ownership. Operations is at the heart of keeping the strategic road network moving and ensuring our customers get the best possible experience when using our roads. We address over 39,000 customer enquiries every month, plan and deliver all maintenance activities on the network, drive efficiencies and improvements across our systems and roads, and respond to incidents across 4,500 miles of motorways and major A-roads that we manage. All to make sure National Highways customers have safer, smoother, and more reliable journeys. External candidates will be offered a starting salary at the lower end of the pay scale, while current employees will be appointed in accordance with our established pay policy. We are committed to creating a diverse environment and welcome applicants from all backgrounds.
Jan 08, 2026
Full time
Are you looking to return to work following a career break of 2 or more years? If you are an experienced professional looking to return to the workplace, this could be the perfect opportunity for you. To apply for this vacancy and join our Returners Programme, applicants must be returning from a career break of 2 or more years or have been freelancing or working in a home business, in that time. About the job National Highways is looking for a Construction Assurance Manager to join our Northwest Operations team. In this pivotal role, you'll be at the heart of delivering major Capital Investment Schemes, representing our interests on civil engineering construction and maintenance sites and ensuring every project meets the highest standards. Reporting to the Construction Manager, you'll be the driving force behind schemes delivered on time, within budget, and to exceptional quality and safety standards, all while safeguarding a positive customer experience. Join a well-established team that prides itself on collaboration and culture, and enjoy a role that promises variety, challenge, and impact every single day. Based in either Warrington or Preston, this opportunity is ideal for professionals with background as an Agent, Sub Agent, or in similar construction site management roles who are ready to take the next step in their career. You will also be required to drive as part of your role and you will need to have no more than 3 points to be considered for this position and during employment. Assuring the completion of planned works to agreed standards and escalating any concerns to the Construction Manager, in line with agreed governance requirements. Ensuring that all works are constructed in line with: CDM regulations, HSE Legislation, Chapter 8 requirements, Design Manual for Roads and Bridges (DMRB) and Manual of Contract Documents for Highways Works (MCHW). Ensuring Project Managers receive regular and timely feedback on scheme construction progress, risks, early warnings, design related issues, and act as the initial point of escalation for any on-site issues that need to be resolved. Acting as liaison between all key supply chain partners and co-ordinate the delivery programme, ensuring buildability reviews are carried out on all projects. Maintaining good liaison with Project Managers and Commercial & Procurement colleagues, providing relevant and timely information on Early Warnings and Compensation Events. About you Proven highways/structures maintenance/construction experience is essential; experience of working on high-speed Trunk Road/Motorway Networks. Knowledge of site-based processes, relevant legislation, practices and policies for health & safety, environmental and quality management, including good understanding of the DMRB, MCHW, Chapter 8 of the Traffic Signs Manual and CDM Regulations. CSCS Card Holder essential; Institution of Occupational Safety and Health (IOSH) or Site Management Safety Training Scheme (SMSTS). Excellent communication and interpersonal skills including stakeholder management, with a strong customer focus and managing geographically dispersed teams. Experienced in using the NEC 4 ECC form of contract. About us Here at National Highways, we manage and improve England's motorways and major A roads, helping our customers have safer, smoother and more reliable journeys. Our priorities are safety, customers and delivery, and at the core of this, are our values of passion, integrity, safety, teamwork and ownership. Operations is at the heart of keeping the strategic road network moving and ensuring our customers get the best possible experience when using our roads. We address over 39,000 customer enquiries every month, plan and deliver all maintenance activities on the network, drive efficiencies and improvements across our systems and roads, and respond to incidents across 4,500 miles of motorways and major A-roads that we manage. All to make sure National Highways customers have safer, smoother, and more reliable journeys. External candidates will be offered a starting salary at the lower end of the pay scale, while current employees will be appointed in accordance with our established pay policy. We are committed to creating a diverse environment and welcome applicants from all backgrounds.
RecruitME
Contracts Manager - Northern Home Counties (Royston)
RecruitME
Contracts Manager - Northern Home Counties (Royston) Salary: £50,000 - £55,000 + car allowance, fuel card, 31 days holiday, pension and bonus Location: Royston, Hertfordshire, covering the Northern Home Counties Join a Leading National Property Services Contractor An exciting opportunity has arisen for an experienced Contracts Manager to join a well-established and growing national property services contractor. This role will see you leading multiple contracts across the Northern Home Counties region, ensuring high-quality delivery, safety compliance, and customer satisfaction on every project. If you're a strong communicator with a proven track record in contract management, team leadership, and delivering works across housing, maintenance, or planned projects, this could be the perfect next step for your career. The Role As Contracts Manager, you'll be responsible for overseeing the safe, efficient, and profitable delivery of multi-trade contracts. You'll manage client relationships, site teams, subcontractors, and resources to achieve programme, cost, and quality targets. Manage end-to-end contract delivery from mobilisation to handover and aftercare. Plan labour, materials, and subcontractor resources effectively. Monitor progress, budgets, and risks, implementing corrective actions where needed. Lead on health, safety, and quality compliance across multiple live sites. Conduct regular site inspections and team briefings. Build strong client relationships and maintain KPIs and service levels. Collaborate with Estimators and Quantity Surveyors on valuations and variations. Drive continuous improvement, best practice, and sustainability initiatives. About You You'll be a confident leader who thrives on accountability and achieving results. You'll have strong commercial awareness, communication skills, and the ability to manage several concurrent projects while maintaining the highest safety and quality standards. Essential 5+ years' contracts management experience within social housing, property services, or multi-trade environments. SSSTS or SMSTS and IOSH certified. Full UK driving licence. Excellent organisational, client-facing, and problem-solving skills. Desirable NVQ in Site Supervision or Site Management. Experience delivering planned works, damp & mould, retrofit or decarbonisation projects. Why Apply? This is a fantastic opportunity to join a respected and expanding national business with a genuine commitment to career development, safety, and sustainability. You'll play a key part in managing regional operations and will be rewarded with a competitive package, autonomy, and long-term progression prospects. £55,000 - £60,000 basic salary. Car allowance or fuel card. 31 days' holiday (increasing with service). Pension, life assurance, and employee assistance programme. Bonus potential and career progression. Apply Today If you're a proactive and results-driven Contracts Manager looking for your next challenge, apply now with your CV. Join a business where your leadership and experience make a real difference in delivering quality, safety, and service excellence across every project.
Jan 08, 2026
Full time
Contracts Manager - Northern Home Counties (Royston) Salary: £50,000 - £55,000 + car allowance, fuel card, 31 days holiday, pension and bonus Location: Royston, Hertfordshire, covering the Northern Home Counties Join a Leading National Property Services Contractor An exciting opportunity has arisen for an experienced Contracts Manager to join a well-established and growing national property services contractor. This role will see you leading multiple contracts across the Northern Home Counties region, ensuring high-quality delivery, safety compliance, and customer satisfaction on every project. If you're a strong communicator with a proven track record in contract management, team leadership, and delivering works across housing, maintenance, or planned projects, this could be the perfect next step for your career. The Role As Contracts Manager, you'll be responsible for overseeing the safe, efficient, and profitable delivery of multi-trade contracts. You'll manage client relationships, site teams, subcontractors, and resources to achieve programme, cost, and quality targets. Manage end-to-end contract delivery from mobilisation to handover and aftercare. Plan labour, materials, and subcontractor resources effectively. Monitor progress, budgets, and risks, implementing corrective actions where needed. Lead on health, safety, and quality compliance across multiple live sites. Conduct regular site inspections and team briefings. Build strong client relationships and maintain KPIs and service levels. Collaborate with Estimators and Quantity Surveyors on valuations and variations. Drive continuous improvement, best practice, and sustainability initiatives. About You You'll be a confident leader who thrives on accountability and achieving results. You'll have strong commercial awareness, communication skills, and the ability to manage several concurrent projects while maintaining the highest safety and quality standards. Essential 5+ years' contracts management experience within social housing, property services, or multi-trade environments. SSSTS or SMSTS and IOSH certified. Full UK driving licence. Excellent organisational, client-facing, and problem-solving skills. Desirable NVQ in Site Supervision or Site Management. Experience delivering planned works, damp & mould, retrofit or decarbonisation projects. Why Apply? This is a fantastic opportunity to join a respected and expanding national business with a genuine commitment to career development, safety, and sustainability. You'll play a key part in managing regional operations and will be rewarded with a competitive package, autonomy, and long-term progression prospects. £55,000 - £60,000 basic salary. Car allowance or fuel card. 31 days' holiday (increasing with service). Pension, life assurance, and employee assistance programme. Bonus potential and career progression. Apply Today If you're a proactive and results-driven Contracts Manager looking for your next challenge, apply now with your CV. Join a business where your leadership and experience make a real difference in delivering quality, safety, and service excellence across every project.
Manager, Recruiting Support Services
ARCTIC WOLF City, Newcastle Upon Tyne
At Arctic Wolf, we're not just navigating the cybersecurity landscape - we're redefining it. Our global team of dedicated Pack members is driving innovation and setting new industry standards every day. Our impact speaks for itself: we've earned recognition on the Forbes Cloud 100, CNBC Disruptor 50, Fortune Future 50, and Fortune Cyber 60 lists, and we recently took home the 2024 CRN Products of the Year award. We're proud to be named a Leader in the IDC MarketScape for Worldwide Managed Detection and Response Services and earning a Customers' Choice distinction from Gartner Peer Insights . Our Aurora Platform also received CRN's Products of the Year award in the inaugural Security Operations Platform category. Join a company that's not only leading, but also shaping, the future of security operations.Our mission is simple: End Cyber Risk.We're looking for a Talent Experience Operations Manager to be based in our EMEA HQ Newcastle, UK office to be part of making this happen.The Talent Experience Operations Manager plays a pivotal role in leading a global team of Talent Experience Coordinators to deliver a consistent, compliant, and high-quality hiring experience across all regions. This position is responsible for overseeing coordination processes, ensuring regulatory compliance, and supporting executive-level hiring activities. The ideal candidate will bring over five years of recruitment coordination experience, a strong foundation in hiring compliance, and demonstrated leadership capabilities. This role also serves as a hands-on backup during peak periods and holidays, ensuring uninterrupted support for the team and stakeholders. Primary Responsibilities and Duties: Team Leadership & Development Develop and execute strategic plans for the Talent Experience Coordination team, aligning with broader Talent Acquisition goals. Monitor team performance against strategic objectives and KPIs, adjusting priorities and resources as needed. Lead, coach, and develop a global team of Talent Experience Coordinators. Foster a collaborative and high-performance team culture. Manage workload distribution and ensure consistent service delivery across regions. Serve as a backup coordinator during peak periods, holidays, or team absences to ensure continuity of service.Executive-Level Coordination Personally manage and oversee coordination and offer processes for VP-level and above roles globally, ensuring a high-touch and confidential experience. Partner closely with Talent Acquisition Partner and HR leaders to support senior-level hiring.Compliance & Audit Management Serve as the primary point of contact for all compliance-related questions related to interviewing and onboarding. Ensure adherence to internal policies and external regulations for new hires, prior workers, and internal mobility.Process Optimisation Own the intake and prioritisation of data-related requests, ensuring timely and accurate delivery of insights to stakeholders. Leverage data analytics to identify trends, inform decision-making, and continuously improve coordination processes. Identify and implement process improvements to enhance efficiency and candidate experience. Collaborate with Talent Acquisition Operations and PMO to align coordination practices with broader TA strategies.Systems & Tools Preferred experience with Workday; familiarity with other ATS platforms is acceptable. Ensure data governance and integrity across systems, enabling reliable analytics and audit readiness. Maintain and enhance reporting infrastructure to support global coordination activities and compliance tracking. Partnership with TA Operations, prioritization of process improvements to systems and process.Stakeholder Collaboration Partner with recruiters, hiring managers, HR, and other internal teams to support hiring needs. Act as a liaison between coordination and other TA functions to ensure smooth operations. Required Skills and Experience: Minimum 5+ years of recruitment coordination experience, preferably in a global or matrix environment. Previous leadership experience with a track record of team development and performance management. Strong understanding of hiring compliance, including audits, documentation, and regulatory requirements. Experience coordinating executive-level hiring processes. Excellent communication, organisational, prioritisation and problem-solving skills. Experience with Workday or other ATS platforms. Previous experience managing a global team Detail-oriented with a passion for operational excellence. Comfortable navigating ambiguity. Empathetic leader who values team engagement and development. Our offer: All wolves receive compelling compensation and benefits packages, including: Equity for all employees 28 days annual leave, 8 bank holidays and paid volunteering days off Pension plan employer match Training and career development programs Robust Employee Assistance Program (EAP) with mental health service Comprehensive private benefits plan including medical insurance, virtual GP, optical and dental cash back, life insurance (4x basic salary) and group income protection. Fertility support and paid parental leaveWe celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity . Our Values Arctic Wolf recognises that success comes from delighting our customers, so we work together to ensure that happens every day. We believe in diversity and inclusion, and truly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate that-by protecting people's and organizations' sensitive data and seeking to end cyber risk- we get to work in an industry that is fundamental to the greater good.Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, colour, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Arctic Wolf is committed to fostering a welcoming, accessible, respectful, and inclusive environment ensuring equal access and participation for people with disabilities. As such, we strive to make our entireemployeeexperience as accessible as possible and provideaccommodationsas required for candidates and employees with disabilities and/or other specific needs where possible.Security Requirements Conducts duties and responsibilities in accordance with AWN's Information Security policies, standards, processes, and controls to protect the confidentiality, integrity, and availability of AWN business information (in accordance with our employee handbook and corporate policies). Background checks are required for this position. This position may require access to information protected under U.S. export control laws and regulations, including the Export Administration Regulations ("EAR"). Please note that, if applicable, an offer for employment will be conditioned on authorisation to receive software or technology controlled under these laws and regulations.Please be aware that you need to be eligible to work in the UK. Visa sponsorships are not provided.At Arctic Wolf, we recognize that success comes from delighting our customers. We believe in being lean - in constantly building, measuring, and learning in all aspects of our business. We truly value people. All wolves are welcome to join the Arctic Wolf pack, with compelling compensation packages, benefits, and equity for employees.Arctic Wolf is focused on building a workforce that is diverse and inclusive. If you're excited about this role, but do not meet all of the qualifications listed above, we encourage you to apply. We review
Jan 08, 2026
Full time
At Arctic Wolf, we're not just navigating the cybersecurity landscape - we're redefining it. Our global team of dedicated Pack members is driving innovation and setting new industry standards every day. Our impact speaks for itself: we've earned recognition on the Forbes Cloud 100, CNBC Disruptor 50, Fortune Future 50, and Fortune Cyber 60 lists, and we recently took home the 2024 CRN Products of the Year award. We're proud to be named a Leader in the IDC MarketScape for Worldwide Managed Detection and Response Services and earning a Customers' Choice distinction from Gartner Peer Insights . Our Aurora Platform also received CRN's Products of the Year award in the inaugural Security Operations Platform category. Join a company that's not only leading, but also shaping, the future of security operations.Our mission is simple: End Cyber Risk.We're looking for a Talent Experience Operations Manager to be based in our EMEA HQ Newcastle, UK office to be part of making this happen.The Talent Experience Operations Manager plays a pivotal role in leading a global team of Talent Experience Coordinators to deliver a consistent, compliant, and high-quality hiring experience across all regions. This position is responsible for overseeing coordination processes, ensuring regulatory compliance, and supporting executive-level hiring activities. The ideal candidate will bring over five years of recruitment coordination experience, a strong foundation in hiring compliance, and demonstrated leadership capabilities. This role also serves as a hands-on backup during peak periods and holidays, ensuring uninterrupted support for the team and stakeholders. Primary Responsibilities and Duties: Team Leadership & Development Develop and execute strategic plans for the Talent Experience Coordination team, aligning with broader Talent Acquisition goals. Monitor team performance against strategic objectives and KPIs, adjusting priorities and resources as needed. Lead, coach, and develop a global team of Talent Experience Coordinators. Foster a collaborative and high-performance team culture. Manage workload distribution and ensure consistent service delivery across regions. Serve as a backup coordinator during peak periods, holidays, or team absences to ensure continuity of service.Executive-Level Coordination Personally manage and oversee coordination and offer processes for VP-level and above roles globally, ensuring a high-touch and confidential experience. Partner closely with Talent Acquisition Partner and HR leaders to support senior-level hiring.Compliance & Audit Management Serve as the primary point of contact for all compliance-related questions related to interviewing and onboarding. Ensure adherence to internal policies and external regulations for new hires, prior workers, and internal mobility.Process Optimisation Own the intake and prioritisation of data-related requests, ensuring timely and accurate delivery of insights to stakeholders. Leverage data analytics to identify trends, inform decision-making, and continuously improve coordination processes. Identify and implement process improvements to enhance efficiency and candidate experience. Collaborate with Talent Acquisition Operations and PMO to align coordination practices with broader TA strategies.Systems & Tools Preferred experience with Workday; familiarity with other ATS platforms is acceptable. Ensure data governance and integrity across systems, enabling reliable analytics and audit readiness. Maintain and enhance reporting infrastructure to support global coordination activities and compliance tracking. Partnership with TA Operations, prioritization of process improvements to systems and process.Stakeholder Collaboration Partner with recruiters, hiring managers, HR, and other internal teams to support hiring needs. Act as a liaison between coordination and other TA functions to ensure smooth operations. Required Skills and Experience: Minimum 5+ years of recruitment coordination experience, preferably in a global or matrix environment. Previous leadership experience with a track record of team development and performance management. Strong understanding of hiring compliance, including audits, documentation, and regulatory requirements. Experience coordinating executive-level hiring processes. Excellent communication, organisational, prioritisation and problem-solving skills. Experience with Workday or other ATS platforms. Previous experience managing a global team Detail-oriented with a passion for operational excellence. Comfortable navigating ambiguity. Empathetic leader who values team engagement and development. Our offer: All wolves receive compelling compensation and benefits packages, including: Equity for all employees 28 days annual leave, 8 bank holidays and paid volunteering days off Pension plan employer match Training and career development programs Robust Employee Assistance Program (EAP) with mental health service Comprehensive private benefits plan including medical insurance, virtual GP, optical and dental cash back, life insurance (4x basic salary) and group income protection. Fertility support and paid parental leaveWe celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity . Our Values Arctic Wolf recognises that success comes from delighting our customers, so we work together to ensure that happens every day. We believe in diversity and inclusion, and truly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate that-by protecting people's and organizations' sensitive data and seeking to end cyber risk- we get to work in an industry that is fundamental to the greater good.Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, colour, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Arctic Wolf is committed to fostering a welcoming, accessible, respectful, and inclusive environment ensuring equal access and participation for people with disabilities. As such, we strive to make our entireemployeeexperience as accessible as possible and provideaccommodationsas required for candidates and employees with disabilities and/or other specific needs where possible.Security Requirements Conducts duties and responsibilities in accordance with AWN's Information Security policies, standards, processes, and controls to protect the confidentiality, integrity, and availability of AWN business information (in accordance with our employee handbook and corporate policies). Background checks are required for this position. This position may require access to information protected under U.S. export control laws and regulations, including the Export Administration Regulations ("EAR"). Please note that, if applicable, an offer for employment will be conditioned on authorisation to receive software or technology controlled under these laws and regulations.Please be aware that you need to be eligible to work in the UK. Visa sponsorships are not provided.At Arctic Wolf, we recognize that success comes from delighting our customers. We believe in being lean - in constantly building, measuring, and learning in all aspects of our business. We truly value people. All wolves are welcome to join the Arctic Wolf pack, with compelling compensation packages, benefits, and equity for employees.Arctic Wolf is focused on building a workforce that is diverse and inclusive. If you're excited about this role, but do not meet all of the qualifications listed above, we encourage you to apply. We review

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