Age UK is hiring a Funded Delivery Manager to successfully manage the delivery of funded programme, projects and activity. This role will work closely with Age UK Network Partners and National Services to deliver high impact services, and with other internal and external stakeholders to ensure whole funded activity delivery is achieved. You'll ensure that key deliverables and contractual obligations are met within a robust delivery management framework, planning for delivery using appropriate tools, and developing these plans across internal stakeholders involved in the delivery of the activity. You will ensure activities progress according to plan, adapting and reforecasting plans as required. The role will be responsible for budget management of specific contracts and grants, ensuring regular reporting is in place as required for the delivery of restricted activity We operate a hybrid-working model, a blend of home and office working. This role will include regular days working from our London office (EC3N 2LB) - currently at least once a week and may involve travel across the UK. Travel costs to the London office are the responsibility of the postholder and are not covered by the charity. Please note this role is being offered as a Fixed Term Contract (12 months) Age UK internal grade: 6L Last date for applications Wednesday 14th January 2026. Must haves: The below competencies will be assessed at the indicated stage of the recruitment process: Application = A, Interview = I, Test = T, Presentation = P Experience Track record of successful project and activity delivery within a fast-paced complex organisation. A, I Experience of whole project lifecycle, design, set up, delivery and close down. A, I Experience managing grant agreements and contracts, working with a range of funding bodies and reporting requirements. A, I Experience of working collaboratively in a complex environment, building networks with a diverse range of people and managing cross-divisional and cross-organisational work. A, I Experience of proactively managing risk and budgets on funded activity, working with stakeholders to implement mitigations and controls. A, I Skills and Knowledge Excellent organisational and planning skills, with demonstrable project and delivery management experience. I Excellent communication skills including both verbal and written, with a wide range of audiences at all levels, through a variety of means. A, I Ability to analyse and solve problems. I Ability to influence, negotiate and facilitate both internally and externally as necessary to secure progress towards goals. I Excellent team working and interpersonal skills with proven ability to network and build effective working relationships and partnerships. A, I Ability to plan and prioritise own workload to meet deadlines. I Keen understanding of the issues facing older people. A, I Personal attributes Confident dealing with people from different levels and backgrounds. I Able to work flexibly as part of a team. A, I Great to haves: The below competencies will be assessed at the indicated stage of the recruitment process: Application = A, Interview = I, Test = T, Presentation = P Experience Experience of managing activity related to the delivery of services for older people in a federated, or national delivery structure. A Knowledge of the role of statutory, voluntary and private sectors in the relation to service provision for older people. A What we offer in return Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme Wellbeing days - 2 paid days per year (pro rata for our part-time colleagues) Excellent pension scheme, life assurance, Bupa health cashback plan and EAP Car Benefit scheme, Cycle to Work scheme Home & Tech - apply to buy any Home & Tech items from 'Currys' & 'IKEA', up to £1000, and spread the cost over 12 months, interest free. (subject to affordability) Blue Light Card scheme You Did It Awards - recognition awards from £100-250. Additional Information Supporting statements and anonymisation Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected. Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview. Equal opportunities & Disability Confident Scheme Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job. Reasonable adjustments Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions. Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment. Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time. Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them. For a full list of benefits please visit our website.
Jan 08, 2026
Full time
Age UK is hiring a Funded Delivery Manager to successfully manage the delivery of funded programme, projects and activity. This role will work closely with Age UK Network Partners and National Services to deliver high impact services, and with other internal and external stakeholders to ensure whole funded activity delivery is achieved. You'll ensure that key deliverables and contractual obligations are met within a robust delivery management framework, planning for delivery using appropriate tools, and developing these plans across internal stakeholders involved in the delivery of the activity. You will ensure activities progress according to plan, adapting and reforecasting plans as required. The role will be responsible for budget management of specific contracts and grants, ensuring regular reporting is in place as required for the delivery of restricted activity We operate a hybrid-working model, a blend of home and office working. This role will include regular days working from our London office (EC3N 2LB) - currently at least once a week and may involve travel across the UK. Travel costs to the London office are the responsibility of the postholder and are not covered by the charity. Please note this role is being offered as a Fixed Term Contract (12 months) Age UK internal grade: 6L Last date for applications Wednesday 14th January 2026. Must haves: The below competencies will be assessed at the indicated stage of the recruitment process: Application = A, Interview = I, Test = T, Presentation = P Experience Track record of successful project and activity delivery within a fast-paced complex organisation. A, I Experience of whole project lifecycle, design, set up, delivery and close down. A, I Experience managing grant agreements and contracts, working with a range of funding bodies and reporting requirements. A, I Experience of working collaboratively in a complex environment, building networks with a diverse range of people and managing cross-divisional and cross-organisational work. A, I Experience of proactively managing risk and budgets on funded activity, working with stakeholders to implement mitigations and controls. A, I Skills and Knowledge Excellent organisational and planning skills, with demonstrable project and delivery management experience. I Excellent communication skills including both verbal and written, with a wide range of audiences at all levels, through a variety of means. A, I Ability to analyse and solve problems. I Ability to influence, negotiate and facilitate both internally and externally as necessary to secure progress towards goals. I Excellent team working and interpersonal skills with proven ability to network and build effective working relationships and partnerships. A, I Ability to plan and prioritise own workload to meet deadlines. I Keen understanding of the issues facing older people. A, I Personal attributes Confident dealing with people from different levels and backgrounds. I Able to work flexibly as part of a team. A, I Great to haves: The below competencies will be assessed at the indicated stage of the recruitment process: Application = A, Interview = I, Test = T, Presentation = P Experience Experience of managing activity related to the delivery of services for older people in a federated, or national delivery structure. A Knowledge of the role of statutory, voluntary and private sectors in the relation to service provision for older people. A What we offer in return Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme Wellbeing days - 2 paid days per year (pro rata for our part-time colleagues) Excellent pension scheme, life assurance, Bupa health cashback plan and EAP Car Benefit scheme, Cycle to Work scheme Home & Tech - apply to buy any Home & Tech items from 'Currys' & 'IKEA', up to £1000, and spread the cost over 12 months, interest free. (subject to affordability) Blue Light Card scheme You Did It Awards - recognition awards from £100-250. Additional Information Supporting statements and anonymisation Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected. Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview. Equal opportunities & Disability Confident Scheme Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job. Reasonable adjustments Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions. Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment. Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time. Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them. For a full list of benefits please visit our website.
Hello, we're Starling. Banking was broken - so we decided to fix it. The vision? Fast technology, fair service and honest values. All at the tap of a phone, all the time. We built Britain's first digital bank. One hard-won banking licence later, we set about giving people a new way to spend, save and manage their money (and take better care of the planet, too). We're changing banking for good. Back then, we were obsessed with unravelling the knotty world of finance and solving people's problems rather than selling them stuff. We still are. Since then, we've grown. A lot. Over four million accounts (and four account types!). A team of thousands. Headquartered in London with offices in Cardiff, Dublin, Manchester and Southampton. Five years voted Which? Recommended Provider and Britain's Best Banking Brand. Still zero branches. Our culture is open, inclusive and focused on solving real customer problems, with an emphasis on doing the right thing, even when it's not always the easy thing. From our approach to working together and sustainability to how we build our products, our decisions need to make the world - and Starling - a better place to be. Everyone at Starling is essential to our mission, which is really quite simple: to solve our customer's problems - and build the best bank in the world! And now we're providing Starling to other banks, via a Software-as-a-Service (SaaS) proposition through our subsidiary Engine, using the proprietary technology platform that it uses to power our own bank. The Role: We are looking for a Risk and Controls Manager to join our People team on a fixed term contract for 12 months. This strategic role will support the Group Chief People Officer (GCPO) and wider People and Facilities Management teams by overseeing the governance and management of non-financial risks, including Health & Safety, for the Starling Group (Starling Group Holdings and its subsidiaries). You will partner with Risk and Control Owners to serve as a trusted advisor and create a culture of effective and consistent controls assurance, risk management, oversight, and reporting. You will play a pivotal role in ensuring Starling operates within its risk appetite while driving risk awareness in the first line. The Risk and Controls Manager will bring robust Risk Management experience within the banking sector (first or second line), ideally with experience managing 1LoD risk for a multinational organisation. You must have a proven record of risk governance and control oversight. Experience gained in People function is an advantage, as is the ability to manage Health & Safety risk frameworks. We are looking for someone with passion and enthusiasm who can build strong relationships to drive risk awareness. Key Accountabilities & Responsibilities: Risk Strategy & Governance 1LoD Oversight: Responsible for the ongoing monitoring and strategic oversight of the first line of defence (1LoD) People and Facilities risk and control profile, using insight and information from various sources. Health & Safety Risk Management: Lead the identification, assessment, and mitigation of Health & Safety risks, ensuring compliance with relevant safety legislation and internal policies. Advisory & Culture: Act as a key contributor to the ongoing development of a risk-aware culture within the 1LoD. Work with Risk and Control owners by providing advice, challenge, and input on key decisions, enabling them to clearly articulate and manage their risk profile. Policy & Emerging Risk: Engage with 2LoD, 3LoD, and other key stakeholders on the development of policy, socialising it within the 1LoD, and overseeing embedding and adherence. Collaborate with the People and Facilities Management Leadership Team to scan for emerging risks. Operational Risk Management RCSA: Support the Risk Controls Self Assessment (RCSA) process. Testing & Assurance: Oversee the creation and execution of 1LoD Control testing plans and challenge the risk and control environment to drive improvements. Committee Management: Support the operation of risk governance fora (People Risk Management Forum/ Health and Safety Forum) and support the 1LoD risk reporting, providing senior management with oversight of key themes, risks, and issues. Event Management: Oversee Operational Event management and reviews, ensuring robust root cause analysis, containment, lessons learned, and read across are completed. System Maintenance: Oversee the maintenance of Risk information in the GRC system (CAMMS). Experience & Knowledge Multinational Experience: Ideally, you must have experience managing 1LoD risk for a multinational organisation, understanding the complexities of risk across different jurisdictions. Health & Safety: Proven ability to support and manage Health & Safety Risk Management frameworks. Risk Frameworks: A deep understanding of risk management frameworks, controls testing methodologies, and experience executing or overseeing controls testing to a high standard. Regulatory Knowledge: Understanding of Conduct Risk, employment related legislation, and the Consumer Duty would be an advantage. Behaviours & Competencies Stakeholder Management: A natural ability to build strong stakeholder relationships. Analytical Mindset: An inquisitive and analytical mind to understand risks, controls, and processes, identifying control gaps and suggesting improvements. Proactive: A proactive approach to managing workloads with a 'can do' attitude, using initiative to take ownership and see complex issues through to resolution. Challenger: Ability to challenge the status quo, helping us shape operations to be best in class across financial services. Skills Proficient in Google Suite products (Docs and Sheets). Exposure to working within First or Second line risk. 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work and Salary Sacrificed Gym partnerships About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. By submitting your application, you agree that Starling Bank may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Jan 06, 2026
Full time
Hello, we're Starling. Banking was broken - so we decided to fix it. The vision? Fast technology, fair service and honest values. All at the tap of a phone, all the time. We built Britain's first digital bank. One hard-won banking licence later, we set about giving people a new way to spend, save and manage their money (and take better care of the planet, too). We're changing banking for good. Back then, we were obsessed with unravelling the knotty world of finance and solving people's problems rather than selling them stuff. We still are. Since then, we've grown. A lot. Over four million accounts (and four account types!). A team of thousands. Headquartered in London with offices in Cardiff, Dublin, Manchester and Southampton. Five years voted Which? Recommended Provider and Britain's Best Banking Brand. Still zero branches. Our culture is open, inclusive and focused on solving real customer problems, with an emphasis on doing the right thing, even when it's not always the easy thing. From our approach to working together and sustainability to how we build our products, our decisions need to make the world - and Starling - a better place to be. Everyone at Starling is essential to our mission, which is really quite simple: to solve our customer's problems - and build the best bank in the world! And now we're providing Starling to other banks, via a Software-as-a-Service (SaaS) proposition through our subsidiary Engine, using the proprietary technology platform that it uses to power our own bank. The Role: We are looking for a Risk and Controls Manager to join our People team on a fixed term contract for 12 months. This strategic role will support the Group Chief People Officer (GCPO) and wider People and Facilities Management teams by overseeing the governance and management of non-financial risks, including Health & Safety, for the Starling Group (Starling Group Holdings and its subsidiaries). You will partner with Risk and Control Owners to serve as a trusted advisor and create a culture of effective and consistent controls assurance, risk management, oversight, and reporting. You will play a pivotal role in ensuring Starling operates within its risk appetite while driving risk awareness in the first line. The Risk and Controls Manager will bring robust Risk Management experience within the banking sector (first or second line), ideally with experience managing 1LoD risk for a multinational organisation. You must have a proven record of risk governance and control oversight. Experience gained in People function is an advantage, as is the ability to manage Health & Safety risk frameworks. We are looking for someone with passion and enthusiasm who can build strong relationships to drive risk awareness. Key Accountabilities & Responsibilities: Risk Strategy & Governance 1LoD Oversight: Responsible for the ongoing monitoring and strategic oversight of the first line of defence (1LoD) People and Facilities risk and control profile, using insight and information from various sources. Health & Safety Risk Management: Lead the identification, assessment, and mitigation of Health & Safety risks, ensuring compliance with relevant safety legislation and internal policies. Advisory & Culture: Act as a key contributor to the ongoing development of a risk-aware culture within the 1LoD. Work with Risk and Control owners by providing advice, challenge, and input on key decisions, enabling them to clearly articulate and manage their risk profile. Policy & Emerging Risk: Engage with 2LoD, 3LoD, and other key stakeholders on the development of policy, socialising it within the 1LoD, and overseeing embedding and adherence. Collaborate with the People and Facilities Management Leadership Team to scan for emerging risks. Operational Risk Management RCSA: Support the Risk Controls Self Assessment (RCSA) process. Testing & Assurance: Oversee the creation and execution of 1LoD Control testing plans and challenge the risk and control environment to drive improvements. Committee Management: Support the operation of risk governance fora (People Risk Management Forum/ Health and Safety Forum) and support the 1LoD risk reporting, providing senior management with oversight of key themes, risks, and issues. Event Management: Oversee Operational Event management and reviews, ensuring robust root cause analysis, containment, lessons learned, and read across are completed. System Maintenance: Oversee the maintenance of Risk information in the GRC system (CAMMS). Experience & Knowledge Multinational Experience: Ideally, you must have experience managing 1LoD risk for a multinational organisation, understanding the complexities of risk across different jurisdictions. Health & Safety: Proven ability to support and manage Health & Safety Risk Management frameworks. Risk Frameworks: A deep understanding of risk management frameworks, controls testing methodologies, and experience executing or overseeing controls testing to a high standard. Regulatory Knowledge: Understanding of Conduct Risk, employment related legislation, and the Consumer Duty would be an advantage. Behaviours & Competencies Stakeholder Management: A natural ability to build strong stakeholder relationships. Analytical Mindset: An inquisitive and analytical mind to understand risks, controls, and processes, identifying control gaps and suggesting improvements. Proactive: A proactive approach to managing workloads with a 'can do' attitude, using initiative to take ownership and see complex issues through to resolution. Challenger: Ability to challenge the status quo, helping us shape operations to be best in class across financial services. Skills Proficient in Google Suite products (Docs and Sheets). Exposure to working within First or Second line risk. 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work and Salary Sacrificed Gym partnerships About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. By submitting your application, you agree that Starling Bank may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Hello, we're Starling. Banking was broken - so we decided to fix it. The vision? Fast technology, fair service and honest values. All at the tap of a phone, all the time. We built Britain's first digital bank. One hard-won banking licence later, we set about giving people a new way to spend, save and manage their money (and take better care of the planet, too). We're changing banking for good. Back then, we were obsessed with unravelling the knotty world of finance and solving people's problems rather than selling them stuff. We still are. Since then, we've grown. A lot. Over four million accounts (and four account types!). A team of thousands. Headquartered in London with offices in Cardiff, Dublin, Manchester and Southampton. Five years voted Which? Recommended Provider and Britain's Best Banking Brand. Still zero branches. Our culture is open, inclusive and focused on solving real customer problems, with an emphasis on doing the right thing, even when it's not always the easy thing. From our approach to working together and sustainability to how we build our products, our decisions need to make the world - and Starling - a better place to be. Everyone at Starling is essential to our mission, which is really quite simple: to solve our customer's problems - and build the best bank in the world! And now we're providing Starling to other banks, via a Software-as-a-Service (SaaS) proposition through our subsidiary Engine, using the proprietary technology platform that it uses to power our own bank. The Role: We are looking for a Risk and Controls Manager to join our People team on a fixed term contract for 12 months. This strategic role will support the Group Chief People Officer (GCPO) and wider People and Facilities Management teams by overseeing the governance and management of non-financial risks, including Health & Safety, for the Starling Group (Starling Group Holdings and its subsidiaries). You will partner with Risk and Control Owners to serve as a trusted advisor and create a culture of effective and consistent controls assurance, risk management, oversight, and reporting. You will play a pivotal role in ensuring Starling operates within its risk appetite while driving risk awareness in the first line. The Risk and Controls Manager will bring robust Risk Management experience within the banking sector (first or second line), ideally with experience managing 1LoD risk for a multinational organisation. You must have a proven record of risk governance and control oversight. Experience gained in People function is an advantage, as is the ability to manage Health & Safety risk frameworks. We are looking for someone with passion and enthusiasm who can build strong relationships to drive risk awareness. Key Accountabilities & Responsibilities: Risk Strategy & Governance 1LoD Oversight: Responsible for the ongoing monitoring and strategic oversight of the first line of defence (1LoD) People and Facilities risk and control profile, using insight and information from various sources. Health & Safety Risk Management: Lead the identification, assessment, and mitigation of Health & Safety risks, ensuring compliance with relevant safety legislation and internal policies. Advisory & Culture: Act as a key contributor to the ongoing development of a risk-aware culture within the 1LoD. Work with Risk and Control owners by providing advice, challenge, and input on key decisions, enabling them to clearly articulate and manage their risk profile. Policy & Emerging Risk: Engage with 2LoD, 3LoD, and other key stakeholders on the development of policy, socialising it within the 1LoD, and overseeing embedding and adherence. Collaborate with the People and Facilities Management Leadership Team to scan for emerging risks. Operational Risk Management RCSA: Support the Risk Controls Self Assessment (RCSA) process. Testing & Assurance: Oversee the creation and execution of 1LoD Control testing plans and challenge the risk and control environment to drive improvements. Committee Management: Support the operation of risk governance fora (People Risk Management Forum/ Health and Safety Forum) and support the 1LoD risk reporting, providing senior management with oversight of key themes, risks, and issues. Event Management: Oversee Operational Event management and reviews, ensuring robust root cause analysis, containment, lessons learned, and read across are completed. System Maintenance: Oversee the maintenance of Risk information in the GRC system (CAMMS). Experience & Knowledge Multinational Experience: Ideally, you must have experience managing 1LoD risk for a multinational organisation, understanding the complexities of risk across different jurisdictions. Health & Safety: Proven ability to support and manage Health & Safety Risk Management frameworks. Risk Frameworks: A deep understanding of risk management frameworks, controls testing methodologies, and experience executing or overseeing controls testing to a high standard. Regulatory Knowledge: Understanding of Conduct Risk, employment related legislation, and the Consumer Duty would be an advantage. Behaviours & Competencies Stakeholder Management: A natural ability to build strong stakeholder relationships. Analytical Mindset: An inquisitive and analytical mind to understand risks, controls, and processes, identifying control gaps and suggesting improvements. Proactive: A proactive approach to managing workloads with a 'can do' attitude, using initiative to take ownership and see complex issues through to resolution. Challenger: Ability to challenge the status quo, helping us shape operations to be best in class across financial services. Skills Proficient in Google Suite products (Docs and Sheets). Exposure to working within First or Second line risk. 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work and Salary Sacrificed Gym partnerships About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. By submitting your application, you agree that Starling Bank may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Jan 05, 2026
Full time
Hello, we're Starling. Banking was broken - so we decided to fix it. The vision? Fast technology, fair service and honest values. All at the tap of a phone, all the time. We built Britain's first digital bank. One hard-won banking licence later, we set about giving people a new way to spend, save and manage their money (and take better care of the planet, too). We're changing banking for good. Back then, we were obsessed with unravelling the knotty world of finance and solving people's problems rather than selling them stuff. We still are. Since then, we've grown. A lot. Over four million accounts (and four account types!). A team of thousands. Headquartered in London with offices in Cardiff, Dublin, Manchester and Southampton. Five years voted Which? Recommended Provider and Britain's Best Banking Brand. Still zero branches. Our culture is open, inclusive and focused on solving real customer problems, with an emphasis on doing the right thing, even when it's not always the easy thing. From our approach to working together and sustainability to how we build our products, our decisions need to make the world - and Starling - a better place to be. Everyone at Starling is essential to our mission, which is really quite simple: to solve our customer's problems - and build the best bank in the world! And now we're providing Starling to other banks, via a Software-as-a-Service (SaaS) proposition through our subsidiary Engine, using the proprietary technology platform that it uses to power our own bank. The Role: We are looking for a Risk and Controls Manager to join our People team on a fixed term contract for 12 months. This strategic role will support the Group Chief People Officer (GCPO) and wider People and Facilities Management teams by overseeing the governance and management of non-financial risks, including Health & Safety, for the Starling Group (Starling Group Holdings and its subsidiaries). You will partner with Risk and Control Owners to serve as a trusted advisor and create a culture of effective and consistent controls assurance, risk management, oversight, and reporting. You will play a pivotal role in ensuring Starling operates within its risk appetite while driving risk awareness in the first line. The Risk and Controls Manager will bring robust Risk Management experience within the banking sector (first or second line), ideally with experience managing 1LoD risk for a multinational organisation. You must have a proven record of risk governance and control oversight. Experience gained in People function is an advantage, as is the ability to manage Health & Safety risk frameworks. We are looking for someone with passion and enthusiasm who can build strong relationships to drive risk awareness. Key Accountabilities & Responsibilities: Risk Strategy & Governance 1LoD Oversight: Responsible for the ongoing monitoring and strategic oversight of the first line of defence (1LoD) People and Facilities risk and control profile, using insight and information from various sources. Health & Safety Risk Management: Lead the identification, assessment, and mitigation of Health & Safety risks, ensuring compliance with relevant safety legislation and internal policies. Advisory & Culture: Act as a key contributor to the ongoing development of a risk-aware culture within the 1LoD. Work with Risk and Control owners by providing advice, challenge, and input on key decisions, enabling them to clearly articulate and manage their risk profile. Policy & Emerging Risk: Engage with 2LoD, 3LoD, and other key stakeholders on the development of policy, socialising it within the 1LoD, and overseeing embedding and adherence. Collaborate with the People and Facilities Management Leadership Team to scan for emerging risks. Operational Risk Management RCSA: Support the Risk Controls Self Assessment (RCSA) process. Testing & Assurance: Oversee the creation and execution of 1LoD Control testing plans and challenge the risk and control environment to drive improvements. Committee Management: Support the operation of risk governance fora (People Risk Management Forum/ Health and Safety Forum) and support the 1LoD risk reporting, providing senior management with oversight of key themes, risks, and issues. Event Management: Oversee Operational Event management and reviews, ensuring robust root cause analysis, containment, lessons learned, and read across are completed. System Maintenance: Oversee the maintenance of Risk information in the GRC system (CAMMS). Experience & Knowledge Multinational Experience: Ideally, you must have experience managing 1LoD risk for a multinational organisation, understanding the complexities of risk across different jurisdictions. Health & Safety: Proven ability to support and manage Health & Safety Risk Management frameworks. Risk Frameworks: A deep understanding of risk management frameworks, controls testing methodologies, and experience executing or overseeing controls testing to a high standard. Regulatory Knowledge: Understanding of Conduct Risk, employment related legislation, and the Consumer Duty would be an advantage. Behaviours & Competencies Stakeholder Management: A natural ability to build strong stakeholder relationships. Analytical Mindset: An inquisitive and analytical mind to understand risks, controls, and processes, identifying control gaps and suggesting improvements. Proactive: A proactive approach to managing workloads with a 'can do' attitude, using initiative to take ownership and see complex issues through to resolution. Challenger: Ability to challenge the status quo, helping us shape operations to be best in class across financial services. Skills Proficient in Google Suite products (Docs and Sheets). Exposure to working within First or Second line risk. 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work and Salary Sacrificed Gym partnerships About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. By submitting your application, you agree that Starling Bank may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
House to Home Supervisor Salary £16,200 to £17,400 (£27,000 to £29,000) depending on experience. Reports to: Director of Programme Delivery Location: Mainly Romford, but occasional travel to other areas of London maybe required. 22.5 hours per week, 12 month fixed term contract. Candidates must have the right to work in the UK. A DBS check will be required. About Habitat for Humanity Great Britain Habitat for Humanity Great Britain (HFHGB) is part of the global Habitat for Humanity Federation, fighting global poverty and homelessness. Decent and affordable housing is about much more than four walls and a roof housing intersects with critical development issues, including gender equality, human rights, and climate change. We believe that a decent home helps to permanently break the cycle of poverty and allows families to achieve strength, stability, and self-reliance. Job Purpose House to Home (H2H) is a newly developed programme, following the success of a similar project in Ireland. Through H2H, HFHGB aims to transform the homes of people in the community, giving them a say in creating a space that feels like home and setting them up for their future. The H2H Supervisor will be responsible for the overall delivery and on-site safety of H2H projects, instructing and supporting volunteers to paint, decorate and carry out light-touch repairs within the homes. This is an important role, ensuring that volunteers feel empowered and supported, that projects are delivered to a high standard and that safety measures and procedures are followed at all times. The H2H Supervisor will work closely with the H2H Volunteer Manager and ReStore colleagues to plan projects and source items for the homes. Key Accountabilities/Responsibilities: Supervision and Coordination Leading H2H projects with up to 5 volunteers, typically over a period of two days per home. Providing training and demonstrations, such as painting and decorating, to all volunteers. Liaising with clients about their homes and their preferred décor and furniture requirements. Organising and ensuring the correct materials are available to carry out projects as required, such as paint, tools and items from HFHGB s ReStore. Ensuring safety procedures are followed at all times. Escalate safety or safeguarding concerns within a timely manner. Admin and Reporting Liaise with the H2H Volunteer Manager, ensuring there are sufficient volunteers and supervision in place to carry out H2H projects. Support the Director of Programmes and H2H Volunteer Manager to carry out relevant tracking and reporting duties, providing regular updates and inputs for the organisational Performance Framework. Person profile: Demonstrable experience of supervising volunteer activities and workshops. Experience in decorating and home repairs. Good knowledge of risk management and health and safety policies and procedures. Experience of working with vulnerable individuals and an understanding of the importance of safeguarding and protecting beneficiaries. Physically able to move ladders, paint rooms and engage in light manual handling. Skills and competencies Good verbal communication skills and the ability to engage volunteers, clearly explaining the value of their support on clients. Ability to work collaboratively and productively with a diverse group of colleagues and stakeholders. Ability to use own initiative, with good problem solving and time management skills, and the ability to work to deadlines. A positive team member who demonstrates integrity, respect for others and a commitment to equity, diversity and inclusion. The role and responsibilities will be carried out in a way which reflects: HFHGB s commitment to safeguarding children and adults at risk in accordance with the Safeguarding Policy. A commitment to HFHGB s vision, mission, values and approach. A commitment to effective management of risk, by operating within the Charity s code of conduct, policies, procedures and controls and by carrying out the risk management and assurance responsibilities of the role as set out in relevant Policy and Procedures. Please note: t his role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK. Start your Habitat journey here We want the recruitment process to give you the opportunity to shine, to share your skills and experience as clearly as possible, and for you to find out more about Habitat GB in return. You are welcome to get in touch and arrange an informal chat before submitting an application. To apply for the role, please send us your CV and a supporting statement (max two sides of A4) telling us about the skills and experience you would bring to the role and your motivation for applying, to our recruitment inbox (details on our website). Send by email referencing the job title in the subject line. The deadline for applications is Friday 16th January 2026 (at 11:59 pm). Habitat for Humanity requires that all employees take seriously their ethical responsibilities to safeguard our intended beneficiaries, their communities, and all those with whom we work. Managers at all levels have responsibilities to support and develop systems that create and maintain an environment that prevents harassment, sexual exploitation and abuse, safeguards the rights of beneficiaries and community members (especially children), and promotes the implementation of our code of conduct. The employment of this position will be subject to a satisfactory reference check and a Disclosure and Barring Service (DBS) check.
Jan 02, 2026
Full time
House to Home Supervisor Salary £16,200 to £17,400 (£27,000 to £29,000) depending on experience. Reports to: Director of Programme Delivery Location: Mainly Romford, but occasional travel to other areas of London maybe required. 22.5 hours per week, 12 month fixed term contract. Candidates must have the right to work in the UK. A DBS check will be required. About Habitat for Humanity Great Britain Habitat for Humanity Great Britain (HFHGB) is part of the global Habitat for Humanity Federation, fighting global poverty and homelessness. Decent and affordable housing is about much more than four walls and a roof housing intersects with critical development issues, including gender equality, human rights, and climate change. We believe that a decent home helps to permanently break the cycle of poverty and allows families to achieve strength, stability, and self-reliance. Job Purpose House to Home (H2H) is a newly developed programme, following the success of a similar project in Ireland. Through H2H, HFHGB aims to transform the homes of people in the community, giving them a say in creating a space that feels like home and setting them up for their future. The H2H Supervisor will be responsible for the overall delivery and on-site safety of H2H projects, instructing and supporting volunteers to paint, decorate and carry out light-touch repairs within the homes. This is an important role, ensuring that volunteers feel empowered and supported, that projects are delivered to a high standard and that safety measures and procedures are followed at all times. The H2H Supervisor will work closely with the H2H Volunteer Manager and ReStore colleagues to plan projects and source items for the homes. Key Accountabilities/Responsibilities: Supervision and Coordination Leading H2H projects with up to 5 volunteers, typically over a period of two days per home. Providing training and demonstrations, such as painting and decorating, to all volunteers. Liaising with clients about their homes and their preferred décor and furniture requirements. Organising and ensuring the correct materials are available to carry out projects as required, such as paint, tools and items from HFHGB s ReStore. Ensuring safety procedures are followed at all times. Escalate safety or safeguarding concerns within a timely manner. Admin and Reporting Liaise with the H2H Volunteer Manager, ensuring there are sufficient volunteers and supervision in place to carry out H2H projects. Support the Director of Programmes and H2H Volunteer Manager to carry out relevant tracking and reporting duties, providing regular updates and inputs for the organisational Performance Framework. Person profile: Demonstrable experience of supervising volunteer activities and workshops. Experience in decorating and home repairs. Good knowledge of risk management and health and safety policies and procedures. Experience of working with vulnerable individuals and an understanding of the importance of safeguarding and protecting beneficiaries. Physically able to move ladders, paint rooms and engage in light manual handling. Skills and competencies Good verbal communication skills and the ability to engage volunteers, clearly explaining the value of their support on clients. Ability to work collaboratively and productively with a diverse group of colleagues and stakeholders. Ability to use own initiative, with good problem solving and time management skills, and the ability to work to deadlines. A positive team member who demonstrates integrity, respect for others and a commitment to equity, diversity and inclusion. The role and responsibilities will be carried out in a way which reflects: HFHGB s commitment to safeguarding children and adults at risk in accordance with the Safeguarding Policy. A commitment to HFHGB s vision, mission, values and approach. A commitment to effective management of risk, by operating within the Charity s code of conduct, policies, procedures and controls and by carrying out the risk management and assurance responsibilities of the role as set out in relevant Policy and Procedures. Please note: t his role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK. Start your Habitat journey here We want the recruitment process to give you the opportunity to shine, to share your skills and experience as clearly as possible, and for you to find out more about Habitat GB in return. You are welcome to get in touch and arrange an informal chat before submitting an application. To apply for the role, please send us your CV and a supporting statement (max two sides of A4) telling us about the skills and experience you would bring to the role and your motivation for applying, to our recruitment inbox (details on our website). Send by email referencing the job title in the subject line. The deadline for applications is Friday 16th January 2026 (at 11:59 pm). Habitat for Humanity requires that all employees take seriously their ethical responsibilities to safeguard our intended beneficiaries, their communities, and all those with whom we work. Managers at all levels have responsibilities to support and develop systems that create and maintain an environment that prevents harassment, sexual exploitation and abuse, safeguards the rights of beneficiaries and community members (especially children), and promotes the implementation of our code of conduct. The employment of this position will be subject to a satisfactory reference check and a Disclosure and Barring Service (DBS) check.
Regulatory Support Manager - Product Governance - (12 Month FTC) London Reference: HH/RF-13643 Regulatory Support Manager • 12-Month Fixed Term Contract • Global Insurance Broker Operations Controls Function • London Hybrid Working Overview We are seeking an experienced Regulatory Support Manager to join a Global Insurance Broker within the Operations Controls function on a 12-month fixed-term contract. This is a first line of defence role requiring a confident, hands on professional who can drive activity forward, manage competing priorities and provide clear direction to stakeholders. The initial focus of the role will be Product Governance, followed by support on integration of a recent acquisition, working across a complex programme with multiple moving parts. This role is suited to someone who has "done the doing" - with practical experience delivering product governance activity - and who is comfortable challenging, influencing and directing others to ensure progress and outcomes. Key Responsibilities Product Governance (Initial Focus) Act as a key first line owner for Product Governance activity within the Operations Controls function. Drive delivery of product related actions, ensuring momentum and progress. Provide oversight and coordination of reviews undertaken by operational and support teams. Respond to regulatory and internal challenges, queries and issues raised by stakeholders. Clearly direct actions, set expectations and hold stakeholders to account. Support the embedding of product governance standards and good practice across the business. Acquisition Integration Provide first line regulatory and governance support to the integration programme. Work across multiple workstreams, helping to coordinate, prioritise and progress regulatory related activity. Operate effectively in an evolving environment with multiple moving parts and changing requirements. Act as a pragmatic problem solver, ensuring regulatory activity continues to move forward. Operational & People Oversight Manage the day to day operation of one or two support areas (typically administration and/or customer service) in line with established policies and procedures. Ensure employee conformance with established practices, regulatory requirements and internal standards. Support the training, guidance and development of staff to ensure consistent and compliant delivery. Monitor workload, output and performance to ensure operational effectiveness. Governance, Reporting & Assurance Prepare management information, reports and updates relating to product governance and regulatory activity. Audit and review current procedures to assess effectiveness, identify gaps and monitor operational efficiency. Support continuous improvement initiatives to strengthen controls and processes. Act as a key point of contact for first line regulatory matters within the Operations Controls function. Skills & Experience Proven experience in Product Governance within a regulated financial services or insurance environment. Strong first line of defence background (this is not a 2nd line Risk or Compliance role). Hands on delivery experience, with the confidence to lead activity and drive outcomes. Experience overseeing operational or support teams, ideally within admin or customer service environments. Strong stakeholder management skills, including the ability to challenge and influence effectively. Experience supporting change, integration or transformation initiatives. Personal Attributes Pragmatic, action oriented and delivery focused. Confident, credible and comfortable giving clear direction. Able to operate at pace and hit the ground running. Organised, resilient and solutions focused.
Jan 01, 2026
Full time
Regulatory Support Manager - Product Governance - (12 Month FTC) London Reference: HH/RF-13643 Regulatory Support Manager • 12-Month Fixed Term Contract • Global Insurance Broker Operations Controls Function • London Hybrid Working Overview We are seeking an experienced Regulatory Support Manager to join a Global Insurance Broker within the Operations Controls function on a 12-month fixed-term contract. This is a first line of defence role requiring a confident, hands on professional who can drive activity forward, manage competing priorities and provide clear direction to stakeholders. The initial focus of the role will be Product Governance, followed by support on integration of a recent acquisition, working across a complex programme with multiple moving parts. This role is suited to someone who has "done the doing" - with practical experience delivering product governance activity - and who is comfortable challenging, influencing and directing others to ensure progress and outcomes. Key Responsibilities Product Governance (Initial Focus) Act as a key first line owner for Product Governance activity within the Operations Controls function. Drive delivery of product related actions, ensuring momentum and progress. Provide oversight and coordination of reviews undertaken by operational and support teams. Respond to regulatory and internal challenges, queries and issues raised by stakeholders. Clearly direct actions, set expectations and hold stakeholders to account. Support the embedding of product governance standards and good practice across the business. Acquisition Integration Provide first line regulatory and governance support to the integration programme. Work across multiple workstreams, helping to coordinate, prioritise and progress regulatory related activity. Operate effectively in an evolving environment with multiple moving parts and changing requirements. Act as a pragmatic problem solver, ensuring regulatory activity continues to move forward. Operational & People Oversight Manage the day to day operation of one or two support areas (typically administration and/or customer service) in line with established policies and procedures. Ensure employee conformance with established practices, regulatory requirements and internal standards. Support the training, guidance and development of staff to ensure consistent and compliant delivery. Monitor workload, output and performance to ensure operational effectiveness. Governance, Reporting & Assurance Prepare management information, reports and updates relating to product governance and regulatory activity. Audit and review current procedures to assess effectiveness, identify gaps and monitor operational efficiency. Support continuous improvement initiatives to strengthen controls and processes. Act as a key point of contact for first line regulatory matters within the Operations Controls function. Skills & Experience Proven experience in Product Governance within a regulated financial services or insurance environment. Strong first line of defence background (this is not a 2nd line Risk or Compliance role). Hands on delivery experience, with the confidence to lead activity and drive outcomes. Experience overseeing operational or support teams, ideally within admin or customer service environments. Strong stakeholder management skills, including the ability to challenge and influence effectively. Experience supporting change, integration or transformation initiatives. Personal Attributes Pragmatic, action oriented and delivery focused. Confident, credible and comfortable giving clear direction. Able to operate at pace and hit the ground running. Organised, resilient and solutions focused.
