Store Manager - Charity Retail

Store Manager - Charity Retail

Gatehouse Way, Aylesbury
Salary: 30,176.55 per annum
Hours: Full-time, 5 days per week
Contract: Permanent

Free on site Parking

Make a difference through retail. Lead a store at the heart of the community.

We are recruiting on behalf of a well-established, values-led hospice charity based in Buckinghamshire that is making a meaningful impact across the region. With a growing network of 21 shops and ambitious plans for further development, this is an exciting time to join their supportive retail leadership team as a Store Manager.

The Role - Store Manager (Charity Retail)

As Store Manager, you will have full responsibility for the performance of the Gatehouse Way store, leading both paid staff and volunteers to maximise income through sales, Gift Aid, and the Hospice Lottery.

Key Responsibilities:

• Maximise the commercial potential of the Gatehouse Way store through a strong retail offer and excellent customer experience
• Lead, motivate and develop an experienced team of staff and volunteers to achieve income targets
• Drive sales, profit, Gift Aid sign-ups and Hospice Lottery participation
• Recruit, induct, train and retain volunteers, creating a positive and inclusive environment
• Manage stock effectively, with a strong focus on donated goods and visual merchandising
• Line manage the store team, including performance reviews, KPIs and development plans
• Ensure high standards of compliance, health & safety and brand presentation

About You

We're looking for a confident and motivated Retail Store Manager with experience in either charity retail or commercial retail.

You will bring:

• Proven experience managing a large team in charity retail or commercial retail
• A strong track record of achieving and exceeding sales targets
• Experience working with and supporting volunteers
• Excellent people management and leadership skills
• A passion for donated stock, sustainability and ethical retail
• A positive, solution-focused and "can-do" attitude
• Strong organisational skills, particularly around stock management

Benefits:

• Competitive salary of 30,176.55 per annum
• Workplace pension - 5% employer contribution (option to increase to 6%)
• 26 days annual leave plus bank holidays, increasing with service
• Generous company sick pay
• Enhanced maternity, paternity and adoption leave
• Access to Smart Health, including 24/7 online GP
• Employee Assistance Programme
• Life assurance (3x salary)
• Membership of the Blue Light Card discount scheme
• Supportive culture with a strong focus on work-life balance

Apply Now

If you're an experienced Store Manager looking for a rewarding role where retail skills meet community impact, we would love to hear from you.

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