We are seeking a dynamic and results-driven Business Development Manager to cover central and the North West of England. Responsible for winning and managing client accounts, fostering relationships, driving sales growth retention across varying customers including national franchises, large independents and multi-site customers click apply for full job details
Jan 09, 2026
Full time
We are seeking a dynamic and results-driven Business Development Manager to cover central and the North West of England. Responsible for winning and managing client accounts, fostering relationships, driving sales growth retention across varying customers including national franchises, large independents and multi-site customers click apply for full job details
Emplifi's unified social media management platform empowers more than 20,000 of the world's leading brands to revolutionize the digital and social customer experience. With comprehensive and integrated social media marketing, social commerce, and care, combined with unified analytics and AI, Emplifi fuels growth resulting in happy customers, increased product sales, and improved brand loyalty. About the Customer Success Team The Customer Success team is responsible for onboarding new clients and helping them use our products, so they get maximum value - leading to retention of existing client relationships and revenues at scale. We leverage the largest social media data set and CX management suite in the industry. We continue to challenge the status quo by introducing new innovations and enabling our clients to adopt our technology, helping them to scale their business no matter where they are or what industry they are in. As part of an international team, you will have the opportunity to work with colleagues from Sydney all the way to Sao Paulo, from New York to Singapore and be part of an ever-growing family. You will be supported in your career by a team of professionals dedicated to your development, so that you can grow as a professional and a social media expert advisor.Job Summary The Customer Success Manager is a crucial ambassador for our clients. With a core focus on sustaining positive client relationships, the CSM plays a central role in customer retention, renewal strategies, product adoption, and identifying expansion opportunities. The CSM will manage contract renewals and some upsells for a defined book of business. What You'll Do Here Client Relationship Management: Serve as the primary point of contact for customers in the assigned named accounts. Build and maintain strong, lasting customer relationships to ensure satisfaction and loyalty. Understand customer objectives and align our services to achieve those goals. Onboarding: Oversee and manage the onboarding process for new clients, ensuring a smooth and timely product adoption. Collaborate with internal teams to expedite service delivery and meet onboarding timelines. Product Adoption: Monitor client usage and product adoption rates. Conduct regular check ins and offer training sessions to ensure clients are leveraging the platform to its fullest potential. Address any adoption challenges with tailored solutions. Renewal and Retention: Develop strategies to ensure high retention rates and manage the contract renewal process. Predict and address potential churn risks, implementing mitigation strategies as needed. Upselling and Cross Selling: Recognize and present opportunities for clients to expand their service portfolio based on their evolving needs. Collaborate with the Account Sales Director to ensure smooth transitions for upselling or cross selling activities. Feedback Loop: Gather client feedback and provide it to the product and service delivery teams to ensure continuous improvement. Act as the client's advocate within the company, ensuring their needs and concerns are addressed. Reporting and Analytics: Use CRM and Gainsight to maintain up to date client records, track interactions, and measure success metrics. Provide regular updates to management on client health, renewal forecasts, and potential risks. What You'll Bring to Us Bachelor's degree in Business, Marketing, Communications, or a related field. Experience in customer success, account management, or a similar role, preferably within the digital marketing industry. Demonstrated ability to build strong relationships and manage key customer accounts. Proficient understanding of digital marketing services such as social media, content marketing, etc. Strong problem solving skills and the ability to handle challenging client situations with grace. Proficiency with CRM and customer success tools such as Salesforce, Gainsight, or similar platforms. Excellent verbal and written communication skills. What We Offer International, fast paced and growing environment Chance to work with the world's biggest brands at the CX tech leader Agile and open minded culture, with high levels of trust and flexibility Opportunity for professional growth and development Possibility to learn new and cutting edge technologies, in an environment that encourages new ideas Benefits package including Private Health Insurance and Pension Unlimited PTO Enhanced family/ parental leave Modern office in the heart of Central London There's more as well! Speak with us to find out all details! At Emplifi, we are committed to creating a workplace where everyone is valued, respected, and empowered to bring their whole selves to work. We welcome applications from individuals of all ages, races, religions, genders, sexual orientations, gender identities, and LGBTQ+ communities. Emplifi offers a safe, inclusive, and supportive environment where every employee has the opportunity to thrive and is encouraged to be who they are. Learn more about how we protect your personal information during our recruitment process in the Emplifi Recruitment Privacy Statement.
Jan 06, 2026
Full time
Emplifi's unified social media management platform empowers more than 20,000 of the world's leading brands to revolutionize the digital and social customer experience. With comprehensive and integrated social media marketing, social commerce, and care, combined with unified analytics and AI, Emplifi fuels growth resulting in happy customers, increased product sales, and improved brand loyalty. About the Customer Success Team The Customer Success team is responsible for onboarding new clients and helping them use our products, so they get maximum value - leading to retention of existing client relationships and revenues at scale. We leverage the largest social media data set and CX management suite in the industry. We continue to challenge the status quo by introducing new innovations and enabling our clients to adopt our technology, helping them to scale their business no matter where they are or what industry they are in. As part of an international team, you will have the opportunity to work with colleagues from Sydney all the way to Sao Paulo, from New York to Singapore and be part of an ever-growing family. You will be supported in your career by a team of professionals dedicated to your development, so that you can grow as a professional and a social media expert advisor.Job Summary The Customer Success Manager is a crucial ambassador for our clients. With a core focus on sustaining positive client relationships, the CSM plays a central role in customer retention, renewal strategies, product adoption, and identifying expansion opportunities. The CSM will manage contract renewals and some upsells for a defined book of business. What You'll Do Here Client Relationship Management: Serve as the primary point of contact for customers in the assigned named accounts. Build and maintain strong, lasting customer relationships to ensure satisfaction and loyalty. Understand customer objectives and align our services to achieve those goals. Onboarding: Oversee and manage the onboarding process for new clients, ensuring a smooth and timely product adoption. Collaborate with internal teams to expedite service delivery and meet onboarding timelines. Product Adoption: Monitor client usage and product adoption rates. Conduct regular check ins and offer training sessions to ensure clients are leveraging the platform to its fullest potential. Address any adoption challenges with tailored solutions. Renewal and Retention: Develop strategies to ensure high retention rates and manage the contract renewal process. Predict and address potential churn risks, implementing mitigation strategies as needed. Upselling and Cross Selling: Recognize and present opportunities for clients to expand their service portfolio based on their evolving needs. Collaborate with the Account Sales Director to ensure smooth transitions for upselling or cross selling activities. Feedback Loop: Gather client feedback and provide it to the product and service delivery teams to ensure continuous improvement. Act as the client's advocate within the company, ensuring their needs and concerns are addressed. Reporting and Analytics: Use CRM and Gainsight to maintain up to date client records, track interactions, and measure success metrics. Provide regular updates to management on client health, renewal forecasts, and potential risks. What You'll Bring to Us Bachelor's degree in Business, Marketing, Communications, or a related field. Experience in customer success, account management, or a similar role, preferably within the digital marketing industry. Demonstrated ability to build strong relationships and manage key customer accounts. Proficient understanding of digital marketing services such as social media, content marketing, etc. Strong problem solving skills and the ability to handle challenging client situations with grace. Proficiency with CRM and customer success tools such as Salesforce, Gainsight, or similar platforms. Excellent verbal and written communication skills. What We Offer International, fast paced and growing environment Chance to work with the world's biggest brands at the CX tech leader Agile and open minded culture, with high levels of trust and flexibility Opportunity for professional growth and development Possibility to learn new and cutting edge technologies, in an environment that encourages new ideas Benefits package including Private Health Insurance and Pension Unlimited PTO Enhanced family/ parental leave Modern office in the heart of Central London There's more as well! Speak with us to find out all details! At Emplifi, we are committed to creating a workplace where everyone is valued, respected, and empowered to bring their whole selves to work. We welcome applications from individuals of all ages, races, religions, genders, sexual orientations, gender identities, and LGBTQ+ communities. Emplifi offers a safe, inclusive, and supportive environment where every employee has the opportunity to thrive and is encouraged to be who they are. Learn more about how we protect your personal information during our recruitment process in the Emplifi Recruitment Privacy Statement.
Join Infiterra and help power the future of subscription e-commerce. Infiterra's B2B SaaS platform helps IT Distributors and Managed Service Providers (MSPs) automate and grow their subscription business. With 100+ customers in 75 countries, we're recognized for innovation and global impact-and we're just getting started. We foster a collaborative and growth-oriented culture, allowing you to be part of a dynamic, forward-thinking team. The role in a nutshell As a Business Analyst, you'll play a crucial role in bridging the gap between our product vision and technical execution. You'll work closely with developers, QA engineers, product managers, and stakeholders to gather, define, and refine business and technical requirements that shape our platform. Your goal? To ensure clarity, alignment, and efficiency across the software development lifecycle-delivering features that solve real problems, with minimal ambiguity and maximum value. You'll always keep the MVP mindset in focus, helping the team prioritize what's essential and iterate quickly based on feedback. You'll dive deep into product flows, create detailed documentation (using Jira and Confluence), and facilitate smooth communication between business and technical teams. From backlog grooming to sprint planning, your input will help shape the scope, priorities, and design of what we build. You'll also participate in manual testing activities to validate that our solutions meet expectations-not just technically, but from a user and business perspective. This role is ideal for someone who enjoys structured thinking, clear communication, and the opportunity to contribute both strategically and tactically across projects. ️ Our Ideal Candidate Profile You're a curious, hands on problem solver, an analytical, detail oriented thinker who's passionate about solving business problems with technology. You excel at breaking down complex requirements into structured, actionable stories-and you know how to prioritize what matters most. You thrive in collaborative environments, but you are also confident in driving your own work. You're not just a note taker-you ask the right questions, challenge assumptions, and dig into the why behind the what. You understand both business needs and technical constraints, and you're comfortable navigating both worlds. You're a proactive communicator in both Greek and English, and you take ownership of quality and clarity throughout the product lifecycle. Why You'll Love It Here A product-focused team that values clarity, collaboration, and continuous improvement Exposure to innovative technology and global SaaS delivery from a business and technical perspective Opportunities to influence product decisions and contribute to platform evolution A supportive team environment where your voice matters Role Requirements and Responsibilities Comprehend the underlying business factors and determine the priorities and significance of various scenarios. Work closely with stakeholders to gather and analyze business needs and translate them into clear, actionable requirements. Document functional and non functional requirements, user stories, acceptance criteria, and test scenarios (our main tools are Jira and Confluence). Serve as a bridge between technical and non technical teams to convey requirements and facilitate the SDLC by managing dependencies, timelines, and blockers. Support backlog refinement and prioritization by analyzing business impact, technical constraints, and MVP scope in collaboration with the Product Owner. Analyze requirements to fit specifications, with the MVP always in mind. Design and refine user flows, feature specifications, and test cases. Help validate delivered features through hands on manual testing and UAT support. Improve and automate business processes through discovery, modeling, analysis, and optimization. Collaborate with development, QA, and product teams during Agile rituals (3 Amigos, sprint planning, reviews, retrospectives). ️ What you bring At least 4 years of experience as a Business Analyst, Technical Business Analyst, or similar role in a software development environment. Solid understanding of engineering principles along with commercial practices. Experience in gathering, analyzing, and documenting business and technical requirements. Proficient in documenting test processes and outcomes, as well as efficiently monitoring changes. Strong analytical mindset and ability to translate complex concepts into clear documentation. Experience in analysis techniques beyond process flow diagrams and user stories. Strong problem solving and solutions oriented mindset. Familiarity with RESTful APIs, JSON, XML, and system integrations. Experience with ERPs, CRMs, or other software products (ideally with SaaS). You are fluent in both Greek and English. Hands on experience with Agile methodologies. Bachelor's/Master's degree in Computer Science, Business Administration, or a related field. Sounds like you? It is a Win Win A tech passionate team with a friendly culture and an international breed. Remote first & hybrid work. Flexible working hours. Work from anywhere scheme. Health and life insurance plan. Home office allowance. Learning & development budget. State of the art workspaces for on site collaboration. If you're an experienced Business Analyst looking to make an impact, influence product strategy, and bring clarity to intricate projects, we would be thrilled to connect with you! Join us and play a key role in shaping a platform that fuels global innovation in subscription e-commerce. All applications will be treated with confidentiality. Please note that due to the high volume of CVs received, only candidates who are a good fit will be contacted for an interview. As part of our commitment to diversity in the workforce, Infiterra is dedicated to Equal Employment Opportunity, ensuring that all individuals are treated with respect and consideration without regard to race, color, national origin, ethnicity, gender, disability, sexual orientation, gender identity, or religion.
Jan 06, 2026
Full time
Join Infiterra and help power the future of subscription e-commerce. Infiterra's B2B SaaS platform helps IT Distributors and Managed Service Providers (MSPs) automate and grow their subscription business. With 100+ customers in 75 countries, we're recognized for innovation and global impact-and we're just getting started. We foster a collaborative and growth-oriented culture, allowing you to be part of a dynamic, forward-thinking team. The role in a nutshell As a Business Analyst, you'll play a crucial role in bridging the gap between our product vision and technical execution. You'll work closely with developers, QA engineers, product managers, and stakeholders to gather, define, and refine business and technical requirements that shape our platform. Your goal? To ensure clarity, alignment, and efficiency across the software development lifecycle-delivering features that solve real problems, with minimal ambiguity and maximum value. You'll always keep the MVP mindset in focus, helping the team prioritize what's essential and iterate quickly based on feedback. You'll dive deep into product flows, create detailed documentation (using Jira and Confluence), and facilitate smooth communication between business and technical teams. From backlog grooming to sprint planning, your input will help shape the scope, priorities, and design of what we build. You'll also participate in manual testing activities to validate that our solutions meet expectations-not just technically, but from a user and business perspective. This role is ideal for someone who enjoys structured thinking, clear communication, and the opportunity to contribute both strategically and tactically across projects. ️ Our Ideal Candidate Profile You're a curious, hands on problem solver, an analytical, detail oriented thinker who's passionate about solving business problems with technology. You excel at breaking down complex requirements into structured, actionable stories-and you know how to prioritize what matters most. You thrive in collaborative environments, but you are also confident in driving your own work. You're not just a note taker-you ask the right questions, challenge assumptions, and dig into the why behind the what. You understand both business needs and technical constraints, and you're comfortable navigating both worlds. You're a proactive communicator in both Greek and English, and you take ownership of quality and clarity throughout the product lifecycle. Why You'll Love It Here A product-focused team that values clarity, collaboration, and continuous improvement Exposure to innovative technology and global SaaS delivery from a business and technical perspective Opportunities to influence product decisions and contribute to platform evolution A supportive team environment where your voice matters Role Requirements and Responsibilities Comprehend the underlying business factors and determine the priorities and significance of various scenarios. Work closely with stakeholders to gather and analyze business needs and translate them into clear, actionable requirements. Document functional and non functional requirements, user stories, acceptance criteria, and test scenarios (our main tools are Jira and Confluence). Serve as a bridge between technical and non technical teams to convey requirements and facilitate the SDLC by managing dependencies, timelines, and blockers. Support backlog refinement and prioritization by analyzing business impact, technical constraints, and MVP scope in collaboration with the Product Owner. Analyze requirements to fit specifications, with the MVP always in mind. Design and refine user flows, feature specifications, and test cases. Help validate delivered features through hands on manual testing and UAT support. Improve and automate business processes through discovery, modeling, analysis, and optimization. Collaborate with development, QA, and product teams during Agile rituals (3 Amigos, sprint planning, reviews, retrospectives). ️ What you bring At least 4 years of experience as a Business Analyst, Technical Business Analyst, or similar role in a software development environment. Solid understanding of engineering principles along with commercial practices. Experience in gathering, analyzing, and documenting business and technical requirements. Proficient in documenting test processes and outcomes, as well as efficiently monitoring changes. Strong analytical mindset and ability to translate complex concepts into clear documentation. Experience in analysis techniques beyond process flow diagrams and user stories. Strong problem solving and solutions oriented mindset. Familiarity with RESTful APIs, JSON, XML, and system integrations. Experience with ERPs, CRMs, or other software products (ideally with SaaS). You are fluent in both Greek and English. Hands on experience with Agile methodologies. Bachelor's/Master's degree in Computer Science, Business Administration, or a related field. Sounds like you? It is a Win Win A tech passionate team with a friendly culture and an international breed. Remote first & hybrid work. Flexible working hours. Work from anywhere scheme. Health and life insurance plan. Home office allowance. Learning & development budget. State of the art workspaces for on site collaboration. If you're an experienced Business Analyst looking to make an impact, influence product strategy, and bring clarity to intricate projects, we would be thrilled to connect with you! Join us and play a key role in shaping a platform that fuels global innovation in subscription e-commerce. All applications will be treated with confidentiality. Please note that due to the high volume of CVs received, only candidates who are a good fit will be contacted for an interview. As part of our commitment to diversity in the workforce, Infiterra is dedicated to Equal Employment Opportunity, ensuring that all individuals are treated with respect and consideration without regard to race, color, national origin, ethnicity, gender, disability, sexual orientation, gender identity, or religion.
Let's be STOXX is seeking a Technical Product Manager to create and manage products in our Governance Solutions Business. Within the Governance Solutions team, you'll lead the charge in developing and overseeing a diverse array of cutting-edge, governance-driven products and solutions. This portfolio includes Governance Research, Voting, and Engagement-related products. Join us in driving innovation and impact in the realm of investment stewardship. ISS STOXX is the foremost provider of corporate governance solutions globally, serving over 1,700 clients who rely on its expertise for informed investment decisions on behalf of company owners. Their comprehensive services encompass objective governance research, proxy voting solutions, securities class-action claims management, reliable Governance and Sustainability data and analytics tools. The Role: Develop, enhance, and maintain products for Governance Solutions in order to maximize revenues, maintain high renewal rates, and ensure client satisfaction. Work alongside development teams to build new platform and data delivery functionalities. Conduct market research and competitive intelligence assessments to assess industry trends, client needs, and the competitive landscape for ISS Governance Research. Define business requirements, test products prior to launch, and develop training plans for Governance Solutions client-facing teams. Write detailed product requirements and manage projects from inception to launch. Assist client success and sales teams by serving as the content expert in presenting solutions to prospects and clients. Work with cross-functional resources in Development, Testing, Application Management, Marketing, and other areas for timely product launches. Prepare and present at external and internal webinars, client meetings, and other relevant forums. What you bring to ISS STOXX Minimum of three years' experience building platform-based products Experience testing platform functionality and analysing data Superior requirements writing and analysis, presentation and communication skills Understanding of the corporate governance landscape Excellent project management and time-management skills Ability to work well in a cross-functional team environment Please note that due to the holiday period, we will respond to applications in early January What You Can Expect from Us At ISS STOXX, our people are our driving force. We are committed to building a culture that values diverse skills, perspectives, and experiences. We hire the best talent in our industry and empower them with the resources, support, and opportunities to grow-professionally and personally. Together, we foster an environment that fuels creativity, drives innovation, and shapes our future success. Let's empower, collaborate, and inspire. Let's be . About ISS STOXX ISS STOXX GmbH is a leading provider of research and technology solutions for the financial market. Established in 1985, we offer top-notch benchmark and custom indices globally, helping clients identify investment opportunities and manage portfolio risks. Our services cover corporate governance, sustainability, cyber risk, and fund intelligence. Majority-owned by Deutsche Börse Group, ISS STOXX has over 3,400 professionals in 33 locations worldwide, serving around 6,400 clients, including institutional investors and companies focused on ESG, cyber, and governance risk. Clients trust our expertise to make informed decisions for their stakeholders' benefit. Founded in 1985 as Institutional Shareholder Services (ISS) Inc., ISS Governance is a leading global provider of independent and objective shareholder meeting research and recommendations, providing multiple voting policy choices as well as end-to-end workflow solutions for institutional investors. More than 1,600 clients worldwide utilize ISS Governance's actionable expertise to help them make informed investment stewardship decisions, and to help them manage their voting responsibilities. Covering over 50,000 meetings annually, ISS Governance leverages its extensive global footprint, deep experience, high quality data and analysis, unified client support, and technology infrastructure to continuously evolve and extend its innovative suite of solutions to meet clients' evolving portfolio, fiduciary, and stewardship requirements. Visit our website: View additional open roles: Institutional Shareholder Services ("ISS") is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. It is our policy to prohibit discrimination or harassment against any applicant or employee on the basis of race, color, ethnicity, creed, religion, sex, age, height, weight, citizenship status, national origin, social origin, sexual orientation, gender identity or gender expression, pregnancy status, marital status, familial status, mental or physical disability, veteran status, military service or status, genetic information, or any other characteristic protected by law (referred to as "protected status"). All activities including, but not limited to, recruiting and hiring, recruitment advertising, promotions, performance appraisals, training, job assignments, compensation, demotions, transfers, terminations (including layoffs), benefits, and other terms, conditions, and privileges of employment, are and will be administered on a non-discriminatory basis, consistent with all applicable federal, state, and local requirements. Let's empower, collaborate, and inspire one another. Let's be !ISS STOXX GmbH, through its group companies, is a leading provider of comprehensive and data-centric research and technology solutions that help capital market participants identify investment opportunities, detect qualitative and quantitative portfolio company risks, and meet evolving regulatory requirements. With roots dating back to 1985, we today deliver world-class benchmark and custom indices across asset classes and geographies and serve as a premier source of independent corporate governance, sustainability, cyber risk, and fund intelligence research, data, and related offerings. Our products and services give clients the scale and leverage they need to grow their business more effectively and efficiently. ISS STOXX, which is majority owned by Deutsche Börse Group, is comprised of more than 3,400 professionals operating across 33 global locations in 19 countries. Its approximately 6,400 clients include many of the world's leading institutional investors who turn to ISS STOXX for its objective and varied offerings, as well as companies focused on ESG, cyber, and governance risk mitigation as a shareholder value enhancing measure. Clients rely on ISS STOXX's expertise to help them make informed decisions to benefit their stakeholders.
Jan 02, 2026
Full time
Let's be STOXX is seeking a Technical Product Manager to create and manage products in our Governance Solutions Business. Within the Governance Solutions team, you'll lead the charge in developing and overseeing a diverse array of cutting-edge, governance-driven products and solutions. This portfolio includes Governance Research, Voting, and Engagement-related products. Join us in driving innovation and impact in the realm of investment stewardship. ISS STOXX is the foremost provider of corporate governance solutions globally, serving over 1,700 clients who rely on its expertise for informed investment decisions on behalf of company owners. Their comprehensive services encompass objective governance research, proxy voting solutions, securities class-action claims management, reliable Governance and Sustainability data and analytics tools. The Role: Develop, enhance, and maintain products for Governance Solutions in order to maximize revenues, maintain high renewal rates, and ensure client satisfaction. Work alongside development teams to build new platform and data delivery functionalities. Conduct market research and competitive intelligence assessments to assess industry trends, client needs, and the competitive landscape for ISS Governance Research. Define business requirements, test products prior to launch, and develop training plans for Governance Solutions client-facing teams. Write detailed product requirements and manage projects from inception to launch. Assist client success and sales teams by serving as the content expert in presenting solutions to prospects and clients. Work with cross-functional resources in Development, Testing, Application Management, Marketing, and other areas for timely product launches. Prepare and present at external and internal webinars, client meetings, and other relevant forums. What you bring to ISS STOXX Minimum of three years' experience building platform-based products Experience testing platform functionality and analysing data Superior requirements writing and analysis, presentation and communication skills Understanding of the corporate governance landscape Excellent project management and time-management skills Ability to work well in a cross-functional team environment Please note that due to the holiday period, we will respond to applications in early January What You Can Expect from Us At ISS STOXX, our people are our driving force. We are committed to building a culture that values diverse skills, perspectives, and experiences. We hire the best talent in our industry and empower them with the resources, support, and opportunities to grow-professionally and personally. Together, we foster an environment that fuels creativity, drives innovation, and shapes our future success. Let's empower, collaborate, and inspire. Let's be . About ISS STOXX ISS STOXX GmbH is a leading provider of research and technology solutions for the financial market. Established in 1985, we offer top-notch benchmark and custom indices globally, helping clients identify investment opportunities and manage portfolio risks. Our services cover corporate governance, sustainability, cyber risk, and fund intelligence. Majority-owned by Deutsche Börse Group, ISS STOXX has over 3,400 professionals in 33 locations worldwide, serving around 6,400 clients, including institutional investors and companies focused on ESG, cyber, and governance risk. Clients trust our expertise to make informed decisions for their stakeholders' benefit. Founded in 1985 as Institutional Shareholder Services (ISS) Inc., ISS Governance is a leading global provider of independent and objective shareholder meeting research and recommendations, providing multiple voting policy choices as well as end-to-end workflow solutions for institutional investors. More than 1,600 clients worldwide utilize ISS Governance's actionable expertise to help them make informed investment stewardship decisions, and to help them manage their voting responsibilities. Covering over 50,000 meetings annually, ISS Governance leverages its extensive global footprint, deep experience, high quality data and analysis, unified client support, and technology infrastructure to continuously evolve and extend its innovative suite of solutions to meet clients' evolving portfolio, fiduciary, and stewardship requirements. Visit our website: View additional open roles: Institutional Shareholder Services ("ISS") is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. It is our policy to prohibit discrimination or harassment against any applicant or employee on the basis of race, color, ethnicity, creed, religion, sex, age, height, weight, citizenship status, national origin, social origin, sexual orientation, gender identity or gender expression, pregnancy status, marital status, familial status, mental or physical disability, veteran status, military service or status, genetic information, or any other characteristic protected by law (referred to as "protected status"). All activities including, but not limited to, recruiting and hiring, recruitment advertising, promotions, performance appraisals, training, job assignments, compensation, demotions, transfers, terminations (including layoffs), benefits, and other terms, conditions, and privileges of employment, are and will be administered on a non-discriminatory basis, consistent with all applicable federal, state, and local requirements. Let's empower, collaborate, and inspire one another. Let's be !ISS STOXX GmbH, through its group companies, is a leading provider of comprehensive and data-centric research and technology solutions that help capital market participants identify investment opportunities, detect qualitative and quantitative portfolio company risks, and meet evolving regulatory requirements. With roots dating back to 1985, we today deliver world-class benchmark and custom indices across asset classes and geographies and serve as a premier source of independent corporate governance, sustainability, cyber risk, and fund intelligence research, data, and related offerings. Our products and services give clients the scale and leverage they need to grow their business more effectively and efficiently. ISS STOXX, which is majority owned by Deutsche Börse Group, is comprised of more than 3,400 professionals operating across 33 global locations in 19 countries. Its approximately 6,400 clients include many of the world's leading institutional investors who turn to ISS STOXX for its objective and varied offerings, as well as companies focused on ESG, cyber, and governance risk mitigation as a shareholder value enhancing measure. Clients rely on ISS STOXX's expertise to help them make informed decisions to benefit their stakeholders.
Senior Business Development Manager - Americas (Events & MICE) Central London, Borough (Hybrid) Our Story Worldwide Events is the parent company behind two highly successful event brands: M&I and Private Luxury Events, each serving distinct sectors of the global travel and events industry. Our brands connect the major players in both MICE and leisure travel through one-to-one meetings, inspirational social events, education, and destination discovery activities. Our suppliers and exhibitors are ground-breaking hotels, venues, and destinations in the events and hospitality industry who want to reach the world's most respected event planners and travel designers. We bring people together and facilitate strong relationships, connecting people on a human level first, business second. We call this H2H connection, and it is at the heart of everything we do. At M&I we connect the global MICE industry through world-class events in the world's best destinations, attracting key buyers and creating an atmosphere perfect for networking. This is where the most valuable business connections are made. We believe in the power of human-to-human connections to secure high-quality business. The Role As a company, we're on an exciting journey of growth and development. That's where you come in We're recruiting for a Senior Business Development Manager dedicated to the Americas market, working American hours (11:00-19:00 UK time). This is a proactive sales role with a strong emphasis on new business development and achieving monthly targets. You'll be responsible for driving buyer recruitment for our world-class M&I events, hitting the ground running with high-volume outbound calls and strategic outreach. A strong sales background in MICE industry is essential. As well as intensive telesales campaigns, this role involves regular international travel at our M&I events, attendance at industry trade shows and the possibility of face-to-face sales trips as we evolve in the future. Additionally, you'll: Expand our global buyer network by identifying new opportunities in the MICE sector. Provide mentorship to junior team members and contribute to team development. Reach and exceed personal buyer recruitment targets every month. Manage the full recruitment process from prospecting to confirmed attendance of buyers. Nurture long-lasting relationships with clients and develop a thorough understanding of their business. Keep up with industry trends to advise management on strategies and tactical development. Attending the events to further develop relationships with your clients and assist with onsite event management. Due to the nature of the events industry, you may occasionally be required to work outside of hours to meet deadlines. To be considered as a Business Development Manager, you'll need: Proven senior sales experience with a track record of exceeding targets and driving revenue growth. Previous experience working in events, hotels, DMCs, venues, or elsewhere in the MICE industry. Passionate about the global meetings and incentives industry, with a keen interest in shaping high-impact connections across the Americas market. Energetic, driven, and commercially minded with a hunger to succeed in a fast-paced sales environment. Strong strategic sales and negotiation skills. Confident in both cold outreach and face-to-face presentations, with a consultative approach to relationship-building. Confidence in networking with C-level executives. Exceptional verbal and written communication skills, with the ability to engage stakeholders at all levels. Highly organised with strong time management and pipeline prioritisation skills. Ability to work independently and drive results with minimal supervision. Experience using a CRM and Office 365. Additional language skills are an advantage. We offer a competitive salary and a thoughtful benefits package designed to support your well-being, growth, and work-life balance. At M&I, we bring together colleagues from around the world to deliver exceptional event experiences, and our benefits reflect that spirit. £60,000 OTE, including performance-based incentives and an attractive compensation package. 36 days of paid holiday (including bank holidays), with additional days awarded for length of service. Receive £50/month contribution towards Bupa private health insurance, starting after probation. Access confidential 24/7 support through Health Assured's Employee Assistance Programme, covering mental health wellbeing, financial guidance and life changes. Benefit from extended maternity leave and enhanced paternity leave to support growing families. Team members have the exciting opportunity to travel the world, providing support at our events. Start your weekend early with a 4 pm Friday finish! Our Commitment to Diversity Our approach to diversity is simple: it's about embracing everyone. We are committed to welcoming all individuals, regardless of gender identity, orientation, expression, age, race, physical or mental ability, ethnicity, or perspective. Our diversity fuels innovation, brings diverse thoughts, and connects us more closely to our clients and the communities we serve. How to Apply We review every application with care and attention. If you're excited to contribute to our mission, we'd love to hear from you. Applications are reviewed on a rolling basis. To ensure your experience and perspective are considered, we encourage you to apply early. Our Company Website Our Events Portfolio
Jan 02, 2026
Full time
Senior Business Development Manager - Americas (Events & MICE) Central London, Borough (Hybrid) Our Story Worldwide Events is the parent company behind two highly successful event brands: M&I and Private Luxury Events, each serving distinct sectors of the global travel and events industry. Our brands connect the major players in both MICE and leisure travel through one-to-one meetings, inspirational social events, education, and destination discovery activities. Our suppliers and exhibitors are ground-breaking hotels, venues, and destinations in the events and hospitality industry who want to reach the world's most respected event planners and travel designers. We bring people together and facilitate strong relationships, connecting people on a human level first, business second. We call this H2H connection, and it is at the heart of everything we do. At M&I we connect the global MICE industry through world-class events in the world's best destinations, attracting key buyers and creating an atmosphere perfect for networking. This is where the most valuable business connections are made. We believe in the power of human-to-human connections to secure high-quality business. The Role As a company, we're on an exciting journey of growth and development. That's where you come in We're recruiting for a Senior Business Development Manager dedicated to the Americas market, working American hours (11:00-19:00 UK time). This is a proactive sales role with a strong emphasis on new business development and achieving monthly targets. You'll be responsible for driving buyer recruitment for our world-class M&I events, hitting the ground running with high-volume outbound calls and strategic outreach. A strong sales background in MICE industry is essential. As well as intensive telesales campaigns, this role involves regular international travel at our M&I events, attendance at industry trade shows and the possibility of face-to-face sales trips as we evolve in the future. Additionally, you'll: Expand our global buyer network by identifying new opportunities in the MICE sector. Provide mentorship to junior team members and contribute to team development. Reach and exceed personal buyer recruitment targets every month. Manage the full recruitment process from prospecting to confirmed attendance of buyers. Nurture long-lasting relationships with clients and develop a thorough understanding of their business. Keep up with industry trends to advise management on strategies and tactical development. Attending the events to further develop relationships with your clients and assist with onsite event management. Due to the nature of the events industry, you may occasionally be required to work outside of hours to meet deadlines. To be considered as a Business Development Manager, you'll need: Proven senior sales experience with a track record of exceeding targets and driving revenue growth. Previous experience working in events, hotels, DMCs, venues, or elsewhere in the MICE industry. Passionate about the global meetings and incentives industry, with a keen interest in shaping high-impact connections across the Americas market. Energetic, driven, and commercially minded with a hunger to succeed in a fast-paced sales environment. Strong strategic sales and negotiation skills. Confident in both cold outreach and face-to-face presentations, with a consultative approach to relationship-building. Confidence in networking with C-level executives. Exceptional verbal and written communication skills, with the ability to engage stakeholders at all levels. Highly organised with strong time management and pipeline prioritisation skills. Ability to work independently and drive results with minimal supervision. Experience using a CRM and Office 365. Additional language skills are an advantage. We offer a competitive salary and a thoughtful benefits package designed to support your well-being, growth, and work-life balance. At M&I, we bring together colleagues from around the world to deliver exceptional event experiences, and our benefits reflect that spirit. £60,000 OTE, including performance-based incentives and an attractive compensation package. 36 days of paid holiday (including bank holidays), with additional days awarded for length of service. Receive £50/month contribution towards Bupa private health insurance, starting after probation. Access confidential 24/7 support through Health Assured's Employee Assistance Programme, covering mental health wellbeing, financial guidance and life changes. Benefit from extended maternity leave and enhanced paternity leave to support growing families. Team members have the exciting opportunity to travel the world, providing support at our events. Start your weekend early with a 4 pm Friday finish! Our Commitment to Diversity Our approach to diversity is simple: it's about embracing everyone. We are committed to welcoming all individuals, regardless of gender identity, orientation, expression, age, race, physical or mental ability, ethnicity, or perspective. Our diversity fuels innovation, brings diverse thoughts, and connects us more closely to our clients and the communities we serve. How to Apply We review every application with care and attention. If you're excited to contribute to our mission, we'd love to hear from you. Applications are reviewed on a rolling basis. To ensure your experience and perspective are considered, we encourage you to apply early. Our Company Website Our Events Portfolio
ML Engineer / Data Scientist, Applied AI page is loaded ML Engineer / Data Scientist, Applied AIremote type: Hybridlocations: GBR - 27 Wrights Lane - Londontime type: Full timeposted on: Posted Todayjob requisition id: R-026462ML Engineer / Data Scientist, Applied AI Job Description: At Warner Music Group, we're a global collective of music makers and music lovers, tech innovators and inspired entrepreneurs, game-changing creatives and passionate team members. Here, we turn dreams into stardom and audiences into fans. We are guided by three core values that underpin everything we do across all our diverse businesses: Curiosity : We do our best work when we're immersing ourselves in culture and breaking through barriers. Curiosity is the driving force behind creativity and ingenuity. It fuels innovation, and innovation is the key to our future. Collaboration : Making music and bringing it to the world is all about the power of originality amplified by teamwork. A great idea, like a great song, travels globally. We ignite passions and build connections across our diverse community of artists, songwriters, partners, and fans. Commitment : We pursue excellence for our team and our talent. Everything in music starts with a leap into the unknown, and we're committed to keeping the faith, acting with integrity, and delivering on our promises. WMG is home to a wide range of artists, musicians, and songwriters that fuel our success. That is why we are committed to creating a work environment that actively values, appreciates, and respects everyone. We encourage applications from people with a wide variety of backgrounds and experiences. Consider a career at WMG and get the best of both worlds - an innovative global music company that retains the creative spirit of a nimble independent. This role is the technical engine of our AI transformation. You will be responsible for bringing our most impactful AI models out of the lab and scaling them into reliable, high-performance production systems. Mission Reporting to the VP Data Solutions & Innovation within the Business Intelligence organization, you will lead the technical effort in exploring, validating, and accelerating the next generation of AI use cases. Your mission is focused on rapid scientific discovery and robust engineering: you will design and execute advanced modeling experiments to unlock new business value, and you will ensure that the most successful prototypes are engineered into scalable, high-performance production systems.You will operate with an innovator's mindset, tackling complex, unstructured music and market data, using techniques such as Deep Learning and Generative AI. Your core objective is to maximize the rate of successful innovation and reliably deploy verified solutions, ensuring our entire BI ecosystem is propelled toward predictive and augmented intelligence. Key responsibilities Rapid Modeling & Experimentation: Design, develop, and benchmark state-of-the-art machine learning models (forecasting, segmentation, recommendation, NLP, etc.) with a strong emphasis on quick iteration and scientific validation of new concepts. Generative AI & Exploration: Lead hands-on technical exploration into advanced techniques, including LLMs, RAG architectures, and Generative AI applications to create new forms of automated analysis and augmented intelligence products. Production Engineering & MLOps: Translate validated prototypes into robust, production-ready specifications, and lead the implementation of MLOps best practices (CI/CD, monitoring, serving) required for the reliable deployment of models. Complex Data & Feature Engineering: Deeply explore complex, multi-modal data (e.g., high-dimensional data, text, time series) defining the necessary features and data pipelines to support highly accurate experimental models for strategic analysis. Cross-Functional Collaboration: Work closely with the Product Manager, Data Scientists, and business stakeholders to ensure technical solutions maximize tangible business impact and adhere to ethical AI standards. Technology Scouting: Drive innovation through hands-on exploration of new AI technologies, including LLMs, GenAI, and vector databases, and evaluate their practical application to our music and operational data. Knowledge Transfer: Contribute to AI adoption and technical literacy across the company through clear documentation, workshops, and knowledge sharing with both technical and non-technical teams. Skills & Experience Education: Bachelor's degree required in Applied Mathematics, Computer Science, Software Engineering, or a highly technical quantitative discipline. A Master's degree (MS) or higher is strongly preferred. Experience: 2+ years of professional experience as a Machine Learning Engineer, Applied ML Scientist, or similar role, with a clear focus on productionizing models and advanced AI techniques. Technical Depth: Strong expertise in Python development and established skills in deploying and managing the full lifecycle of complex ML/DL models. Experience with advanced analysis of unstructured or multi-modal data (e.g., high-dimensional feature vectors, dense embeddings) is highly valued. MLOps Mindset: Proven track record of transforming R&D proofs-of-concept into robust, scalable, and monitored production-grade ML solutions. Engineering Rigor: A background in software engineering best practices (clean code, testing, Git) is essential. Communication: Exceptional ability to communicate complex concepts and model limitations clearly and effectively to product and non-technical stakeholders. Domain Affinity: High curiosity and enthusiasm for music, entertainment, or culture is a strong plus. WMG is committed to inclusion and diversity in all aspects of our business. We are proud to be an equal opportunity workplace and will evaluate qualified applicants without regard to race, religion or belief, age, sex, sexual orientation, gender, gender identity or gender reassignment, marital or civil partnership status, disability, pregnancy, childbirth or any other characteristic protected by law.
Jan 01, 2026
Full time
ML Engineer / Data Scientist, Applied AI page is loaded ML Engineer / Data Scientist, Applied AIremote type: Hybridlocations: GBR - 27 Wrights Lane - Londontime type: Full timeposted on: Posted Todayjob requisition id: R-026462ML Engineer / Data Scientist, Applied AI Job Description: At Warner Music Group, we're a global collective of music makers and music lovers, tech innovators and inspired entrepreneurs, game-changing creatives and passionate team members. Here, we turn dreams into stardom and audiences into fans. We are guided by three core values that underpin everything we do across all our diverse businesses: Curiosity : We do our best work when we're immersing ourselves in culture and breaking through barriers. Curiosity is the driving force behind creativity and ingenuity. It fuels innovation, and innovation is the key to our future. Collaboration : Making music and bringing it to the world is all about the power of originality amplified by teamwork. A great idea, like a great song, travels globally. We ignite passions and build connections across our diverse community of artists, songwriters, partners, and fans. Commitment : We pursue excellence for our team and our talent. Everything in music starts with a leap into the unknown, and we're committed to keeping the faith, acting with integrity, and delivering on our promises. WMG is home to a wide range of artists, musicians, and songwriters that fuel our success. That is why we are committed to creating a work environment that actively values, appreciates, and respects everyone. We encourage applications from people with a wide variety of backgrounds and experiences. Consider a career at WMG and get the best of both worlds - an innovative global music company that retains the creative spirit of a nimble independent. This role is the technical engine of our AI transformation. You will be responsible for bringing our most impactful AI models out of the lab and scaling them into reliable, high-performance production systems. Mission Reporting to the VP Data Solutions & Innovation within the Business Intelligence organization, you will lead the technical effort in exploring, validating, and accelerating the next generation of AI use cases. Your mission is focused on rapid scientific discovery and robust engineering: you will design and execute advanced modeling experiments to unlock new business value, and you will ensure that the most successful prototypes are engineered into scalable, high-performance production systems.You will operate with an innovator's mindset, tackling complex, unstructured music and market data, using techniques such as Deep Learning and Generative AI. Your core objective is to maximize the rate of successful innovation and reliably deploy verified solutions, ensuring our entire BI ecosystem is propelled toward predictive and augmented intelligence. Key responsibilities Rapid Modeling & Experimentation: Design, develop, and benchmark state-of-the-art machine learning models (forecasting, segmentation, recommendation, NLP, etc.) with a strong emphasis on quick iteration and scientific validation of new concepts. Generative AI & Exploration: Lead hands-on technical exploration into advanced techniques, including LLMs, RAG architectures, and Generative AI applications to create new forms of automated analysis and augmented intelligence products. Production Engineering & MLOps: Translate validated prototypes into robust, production-ready specifications, and lead the implementation of MLOps best practices (CI/CD, monitoring, serving) required for the reliable deployment of models. Complex Data & Feature Engineering: Deeply explore complex, multi-modal data (e.g., high-dimensional data, text, time series) defining the necessary features and data pipelines to support highly accurate experimental models for strategic analysis. Cross-Functional Collaboration: Work closely with the Product Manager, Data Scientists, and business stakeholders to ensure technical solutions maximize tangible business impact and adhere to ethical AI standards. Technology Scouting: Drive innovation through hands-on exploration of new AI technologies, including LLMs, GenAI, and vector databases, and evaluate their practical application to our music and operational data. Knowledge Transfer: Contribute to AI adoption and technical literacy across the company through clear documentation, workshops, and knowledge sharing with both technical and non-technical teams. Skills & Experience Education: Bachelor's degree required in Applied Mathematics, Computer Science, Software Engineering, or a highly technical quantitative discipline. A Master's degree (MS) or higher is strongly preferred. Experience: 2+ years of professional experience as a Machine Learning Engineer, Applied ML Scientist, or similar role, with a clear focus on productionizing models and advanced AI techniques. Technical Depth: Strong expertise in Python development and established skills in deploying and managing the full lifecycle of complex ML/DL models. Experience with advanced analysis of unstructured or multi-modal data (e.g., high-dimensional feature vectors, dense embeddings) is highly valued. MLOps Mindset: Proven track record of transforming R&D proofs-of-concept into robust, scalable, and monitored production-grade ML solutions. Engineering Rigor: A background in software engineering best practices (clean code, testing, Git) is essential. Communication: Exceptional ability to communicate complex concepts and model limitations clearly and effectively to product and non-technical stakeholders. Domain Affinity: High curiosity and enthusiasm for music, entertainment, or culture is a strong plus. WMG is committed to inclusion and diversity in all aspects of our business. We are proud to be an equal opportunity workplace and will evaluate qualified applicants without regard to race, religion or belief, age, sex, sexual orientation, gender, gender identity or gender reassignment, marital or civil partnership status, disability, pregnancy, childbirth or any other characteristic protected by law.
TrustedHousesitters is a fast growing, direct-to-consumer marketplace that is redefining pet care and travel. Our platform connects a thriving global community of pet lovers through a unique trust-based membership model. We're on a mission to create a world where pet owners can travel with peace of mind , knowing their pets are in safe hands, while sitters enjoy unique homestays around the world. Our vision is simple: to become the world's most loved travel solution for pet people - and we're making it a reality. With almost 250,000 members worldwide with the ambition of scaling to 1 Million, 97% say we have improved their lives, and our growth is high as word-of-mouth fuels a fast-growing, passionate community. TrustedHousesitters was named one of Escape the City's top organisations to work for in 2023 and we were proud to be part of the 2024 cohort of Technation's Future Fifty, the UK's leading pre-IPO programme. In October 2024 we secured B Corp certification, reflecting our commitment to our people, the planet and pets across the world. At TrustedHousesitters, we embrace a collaborative, high-impact work environment where innovation, individual accountability, and ownership drive everything we do. We believe in empowering our people to see the real impact of their work. Every team member plays a role in crafting quality experiences for our members, and we continuously push ourselves to improve, iterate, and innovate always with the goal of strengthening our global community of pet lovers. Now is an exciting time to join TrustedHousesitters where innovation, advocacy and community-driven growth are at the heart of our success. If you're looking to make a real impact in a mission-led, fast-scaling tech business, this is the right place for you. We're looking for a Senior Data Analyst who thrives on turning complex data into clear, actionable insights. You'll be deeply hands-on, while also acting as a key collaborator between product, engineering, finance and other stakeholders across the business. You'll play a central role in shaping how we understand and grow member lifetime value, supporting product squads with hands-on analysis and enabling stakeholders across the business to use data more effectively. You'll be comfortable challenging assumptions, uncovering the 'why' behind user behaviours, and translating member problems into opportunities that drive both business growth and a better platform experience. This is a unique opportunity to work across the full member experience , from activation and retention to long-term success. You'll have the scope to explore and support projects across the full user journey, directly influencing how we build a stronger, more valuable platform for our members. The role is ideal for someone with strong technical skills in SQL, experimentation, and customer metrics (retention, churn, member success, LTV) , who's comfortable working cross-functionally and influencing decision-making. You'll take independent ownership of multiple complex projects, driving them end-to-end - from data capture through to insight and recommendations. You'll balance near-term delivery with forward planning, ensuring your work aligns with and influences priorities across squads and the wider business. What you'll be doing Member insights Proactively generate insights on retention, churn, member success and lifetime value, exploring patterns and identifying opportunities to improve the member journey. Translate opportunities insights into clear, actionable recommendations that influence decisions and drive measurable growth across the business. Evaluate requests and opportunities across squads and stakeholders, prioritising work that has the greatest strategic impact for the business and our members. Technical ownership: Support the end-to-end implementation of new features by translating product and engineering requirements into accurate data capture and clear measurement of impact. Work hands-on with SQL, dbt and other tools to extract, model and validate data across the platform. Experimentation & testing Be the trusted subject matter expert in experimentation, support the establishment of best-practice standards and guiding cross-squad testing strategies. Ensure all experiments are statistically robust, unbiased, and deliver actionable insights that drive business decisions. Mentor and enable others to design, run, and interpret tests independently, building experimentation capability and raising the overall standard of testing across the business. Dashboards & reporting: Develop scalable reporting and automation that improves processes, reduces manual effort, and makes insights readily accessible across squads and the wider business. Translate complex data into clear visualisations and narratives that explain what the numbers really mean, and present insights in a way that persuades and guides decision-making. Cross-functional collaboration: Act as the analytical partner for product managers, engineers and other stakeholders, helping teams make data-driven decisions and influencing how priorities are shaped. Challenge assumptions and provide objective, evidence-based guidance in a way that reassures and influences stakeholders, becoming a trusted voice of reason in driving the right decisions. Mentorship & enablement: Support and upskill other analysts and stakeholders across the business, sharing best practices in SQL, experimentation and data storytelling. Empower teams to better understand and use data independently, fostering a culture of curiosity and evidence-driven action. What we're looking for Proven experience in product, member, or customer analytics, ideally in subscription, marketplace, SaaS, or platform businesses. Advanced SQL skills; experience with data transformation and modeling tools such as dbt is a plus. Advanced understanding of statistics and experimentation, including hypothesis design, A/B testing, statistical significance, and regression techniques, with proven experience applying these methods to drive product decisions. Experience with visualisation and BI tools (Looker, Mode, Tableau, or similar). Experience with event tracking tools and customer data platforms (Segment, Amplitude, Mixpanel or similar). Excellent communication and data storytelling skills. Ability to translate complex analyses into clear, actionable insights for different audiences. Solid understanding of product lifecycles and customer metrics (retention, churn, lifetime value, sentiment). Proactive and curious mindset, able to challenge assumptions, ask the right questions, and identify opportunities. Ability to work autonomously, balancing delivery with longer-term thinking. Nice to have Experience with Python or R for modelling, advanced analytics, or automation. Familiarity with cloud data platforms (e.g., Snowflake, BigQuery, Redshift). Experience working in a scale up business, or in a fast-moving, high-growth environment. £60,000 - £65,000 a year Benefits In addition to a competitive salary and bonus, we offer a range of benefits, including: Fully remote work Generous equity options Discretionary 10% annual bonus scheme 25 days holiday annually plus bank holidays and Christmas to New Year closure Pension scheme: 5% from you as an employee and 3% from TrustedHousesitters Premium TrustedHousesitters pet owner and sitter membership. This includes benefits like airport lounge passes, sit cancellation insurance, and home and contents insurance for sits for you X5 premium memberships for your friends and family each year Our team have an unlimited housesitting allowance, can work remotely from their sits, and are eligible to £500 per year towards travel costs £200 annually towards home office equipment Access to Spaces (co-working) Locations across the globe Monthly working from home stipend Macbook Find a rescue pet to join your family and we'll cover the adoption fees, as well as paternity to help any pet settle into their new home. We host a quarterly all-expenses paid meet-up and will fund team events (remote or in person) throughout the year We can cover costs of personal development resources, and have a regular time set aside for personal development Bupa Health Insurance and Dental Insurance plan SimplyHealth Healthcare Cash plan Trusted Giving scheme - employee volunteering via Onhand and employee giving via Tyve Weekly virtual yoga sessions Brighton Bikeshare Recruitment Referral Bonus If you're ready to join us on our mission to become the most loved pet travel solution, we'd love to hear from you! In your application, please feel free to note which pronouns you use (For example- she/her/hers, he/him/his, they/them/theirs, etc). At the heart of our team are a mix of diverse backgrounds. Here at TrustedHousesitters, we're committed to the equal opportunities policy throughout the interview process and selection. Offers of employment into TrustedHousesitters are based solely on individual merit, qualifications, and the person's professional suitability. Gender identity, sexual orientation, marital or civil partnership status, colour, race, nationality, ethnic or national origins, religion or beliefs, age, mental or physical disability, medical condition, pregnancy or maternity status . click apply for full job details
Jan 01, 2026
Full time
TrustedHousesitters is a fast growing, direct-to-consumer marketplace that is redefining pet care and travel. Our platform connects a thriving global community of pet lovers through a unique trust-based membership model. We're on a mission to create a world where pet owners can travel with peace of mind , knowing their pets are in safe hands, while sitters enjoy unique homestays around the world. Our vision is simple: to become the world's most loved travel solution for pet people - and we're making it a reality. With almost 250,000 members worldwide with the ambition of scaling to 1 Million, 97% say we have improved their lives, and our growth is high as word-of-mouth fuels a fast-growing, passionate community. TrustedHousesitters was named one of Escape the City's top organisations to work for in 2023 and we were proud to be part of the 2024 cohort of Technation's Future Fifty, the UK's leading pre-IPO programme. In October 2024 we secured B Corp certification, reflecting our commitment to our people, the planet and pets across the world. At TrustedHousesitters, we embrace a collaborative, high-impact work environment where innovation, individual accountability, and ownership drive everything we do. We believe in empowering our people to see the real impact of their work. Every team member plays a role in crafting quality experiences for our members, and we continuously push ourselves to improve, iterate, and innovate always with the goal of strengthening our global community of pet lovers. Now is an exciting time to join TrustedHousesitters where innovation, advocacy and community-driven growth are at the heart of our success. If you're looking to make a real impact in a mission-led, fast-scaling tech business, this is the right place for you. We're looking for a Senior Data Analyst who thrives on turning complex data into clear, actionable insights. You'll be deeply hands-on, while also acting as a key collaborator between product, engineering, finance and other stakeholders across the business. You'll play a central role in shaping how we understand and grow member lifetime value, supporting product squads with hands-on analysis and enabling stakeholders across the business to use data more effectively. You'll be comfortable challenging assumptions, uncovering the 'why' behind user behaviours, and translating member problems into opportunities that drive both business growth and a better platform experience. This is a unique opportunity to work across the full member experience , from activation and retention to long-term success. You'll have the scope to explore and support projects across the full user journey, directly influencing how we build a stronger, more valuable platform for our members. The role is ideal for someone with strong technical skills in SQL, experimentation, and customer metrics (retention, churn, member success, LTV) , who's comfortable working cross-functionally and influencing decision-making. You'll take independent ownership of multiple complex projects, driving them end-to-end - from data capture through to insight and recommendations. You'll balance near-term delivery with forward planning, ensuring your work aligns with and influences priorities across squads and the wider business. What you'll be doing Member insights Proactively generate insights on retention, churn, member success and lifetime value, exploring patterns and identifying opportunities to improve the member journey. Translate opportunities insights into clear, actionable recommendations that influence decisions and drive measurable growth across the business. Evaluate requests and opportunities across squads and stakeholders, prioritising work that has the greatest strategic impact for the business and our members. Technical ownership: Support the end-to-end implementation of new features by translating product and engineering requirements into accurate data capture and clear measurement of impact. Work hands-on with SQL, dbt and other tools to extract, model and validate data across the platform. Experimentation & testing Be the trusted subject matter expert in experimentation, support the establishment of best-practice standards and guiding cross-squad testing strategies. Ensure all experiments are statistically robust, unbiased, and deliver actionable insights that drive business decisions. Mentor and enable others to design, run, and interpret tests independently, building experimentation capability and raising the overall standard of testing across the business. Dashboards & reporting: Develop scalable reporting and automation that improves processes, reduces manual effort, and makes insights readily accessible across squads and the wider business. Translate complex data into clear visualisations and narratives that explain what the numbers really mean, and present insights in a way that persuades and guides decision-making. Cross-functional collaboration: Act as the analytical partner for product managers, engineers and other stakeholders, helping teams make data-driven decisions and influencing how priorities are shaped. Challenge assumptions and provide objective, evidence-based guidance in a way that reassures and influences stakeholders, becoming a trusted voice of reason in driving the right decisions. Mentorship & enablement: Support and upskill other analysts and stakeholders across the business, sharing best practices in SQL, experimentation and data storytelling. Empower teams to better understand and use data independently, fostering a culture of curiosity and evidence-driven action. What we're looking for Proven experience in product, member, or customer analytics, ideally in subscription, marketplace, SaaS, or platform businesses. Advanced SQL skills; experience with data transformation and modeling tools such as dbt is a plus. Advanced understanding of statistics and experimentation, including hypothesis design, A/B testing, statistical significance, and regression techniques, with proven experience applying these methods to drive product decisions. Experience with visualisation and BI tools (Looker, Mode, Tableau, or similar). Experience with event tracking tools and customer data platforms (Segment, Amplitude, Mixpanel or similar). Excellent communication and data storytelling skills. Ability to translate complex analyses into clear, actionable insights for different audiences. Solid understanding of product lifecycles and customer metrics (retention, churn, lifetime value, sentiment). Proactive and curious mindset, able to challenge assumptions, ask the right questions, and identify opportunities. Ability to work autonomously, balancing delivery with longer-term thinking. Nice to have Experience with Python or R for modelling, advanced analytics, or automation. Familiarity with cloud data platforms (e.g., Snowflake, BigQuery, Redshift). Experience working in a scale up business, or in a fast-moving, high-growth environment. £60,000 - £65,000 a year Benefits In addition to a competitive salary and bonus, we offer a range of benefits, including: Fully remote work Generous equity options Discretionary 10% annual bonus scheme 25 days holiday annually plus bank holidays and Christmas to New Year closure Pension scheme: 5% from you as an employee and 3% from TrustedHousesitters Premium TrustedHousesitters pet owner and sitter membership. This includes benefits like airport lounge passes, sit cancellation insurance, and home and contents insurance for sits for you X5 premium memberships for your friends and family each year Our team have an unlimited housesitting allowance, can work remotely from their sits, and are eligible to £500 per year towards travel costs £200 annually towards home office equipment Access to Spaces (co-working) Locations across the globe Monthly working from home stipend Macbook Find a rescue pet to join your family and we'll cover the adoption fees, as well as paternity to help any pet settle into their new home. We host a quarterly all-expenses paid meet-up and will fund team events (remote or in person) throughout the year We can cover costs of personal development resources, and have a regular time set aside for personal development Bupa Health Insurance and Dental Insurance plan SimplyHealth Healthcare Cash plan Trusted Giving scheme - employee volunteering via Onhand and employee giving via Tyve Weekly virtual yoga sessions Brighton Bikeshare Recruitment Referral Bonus If you're ready to join us on our mission to become the most loved pet travel solution, we'd love to hear from you! In your application, please feel free to note which pronouns you use (For example- she/her/hers, he/him/his, they/them/theirs, etc). At the heart of our team are a mix of diverse backgrounds. Here at TrustedHousesitters, we're committed to the equal opportunities policy throughout the interview process and selection. Offers of employment into TrustedHousesitters are based solely on individual merit, qualifications, and the person's professional suitability. Gender identity, sexual orientation, marital or civil partnership status, colour, race, nationality, ethnic or national origins, religion or beliefs, age, mental or physical disability, medical condition, pregnancy or maternity status . click apply for full job details
Please visit our careers site to find out more about working at Ki Full details of the job. Vacancy Name Vacancy Name Senior Exposure Management Analyst Employment Type Employment Type Permanent Location Location London Role Details Who are we? Look at the latest headlines and you will see something Ki insures. Think space shuttles, world tours, wind farms, and even footballers' legs. Ki's mission is simple. Digitally disrupt and revolutionise a 335-year-old market. Working with Google and UCL, Ki has created a platform that uses algorithms, machine learning and large language models to give insurance brokers quotes in seconds, rather than days. Ki is proudly the biggest global algorithmic insurance carrier. It is the fastest growing syndicate in the Lloyd's of London market, and the first ever to make $100m in profit in 3 years. Ki's teams have varied backgrounds and work together in an agile, cross-functional way to build the very best experience for its customers. Ki has big ambitions but needs more excellent minds to challenge the status-quo and help it reach new horizons. Where you come in? From an exposure management perspective, Ki represents a unique opportunity to work within a data and technology rich environment to directly influence the algorithmic underwriting of risks at point of quote in addition to the more traditional post-bind monitoring and reporting of risk aggregations. The team is responsible for ensuring that Ki identify, measure, manage and report catastrophe risks and material exposures across all classes considering both natural and non-natural catastrophe risks with a particular focus on the reporting and communication of these exposures to internal and external stakeholders. In addition, the team plays a critical role in the delivery of Ki's algorithmic underwriting capabilities through the development and maintenance of data and tools applied in the quotation process to support the optimal selection of risks and allocation of capacity reflecting existing exposures and overall risk-taking capacity. At the heart of this technology and data focused business, the exposure management team works hand in hand with a range of functions spanning actuarial, data science and engineering skills applying a rich universe of external data and emerging risk modelling practices to the understanding, modelling and optimisation of risk exposures. What you will be doing: ️ - Lead the preparation, validation, and submission of regulatory reports related to exposure management, ensuring accuracy, completeness, and compliance with regulatory requirements (e.g., RDL/LCM). - Analyse large datasets to extract insights related to exposure, risk, and regulatory compliance. Identify trends, anomalies, and areas of concern in regulatory/internal reporting. - Monitor changes in regulatory requirements and ensure reporting processes are updated to reflect new rules and standards. Collaborate with compliance and legal teams to interpret regulatory guidelines. - Develop and implement process improvements to enhance the efficiency, accuracy, and timeliness of internal and regulatory reporting. Automate reporting workflows where possible using advanced tools and technologies. - Assist in assessing exposure risks and their impact on regulatory capital requirements. Provide insights to senior management on regulatory reporting trends and potential risks. - Work with the Catastrophe Modeling, Algorithmic Underwriting, Capital Modelling, Actuarial, Risk and other relevant functions to continuously develop the business' understanding of its risk profile. - Provide analytics, management information and reporting to relevant stakeholders (e.g. Underwriting, Outwards Reinsurance, Management and Investors) with a high degree of accuracy and timeliness. - Contribute to the development of the company's view of risk and its implementation in the tools, systems and analytics delivered by the team including the evaluation and adoption of emerging external models. - Provide relevant subject matter expert input into wider Risk & Actuarial projects and deliverables. - Interact with and maintain good relationships with all internal (e.g., Technology & Data) and external stakeholders (e.g. Model Vendors, Regulators, Brokers and Partner Syndicate Capacity Providers). - Work cross-functionally with other team members to support product development and advance Ki's view of risk across various classes of business and product offerings. What you will bring to the role: - Educated to degree level with relevant background in quantitative risk, actuarial or data science fields. - Experience in the Lloyd's/London Market gained at a (re)insurer, broker, software vendor, regulator, or consultancy exposed to specialty insurance risks. - Previous experience developing and operating aggregation and reporting methodologies for physical risks. - Strong awareness and understanding of catastrophe modelling approaches and processes gained through direct exposure and / or formal training e.g. CEEM. - Previous experience implementing views of risk into aggregation, pricing, and portfolio optimisation and supporting underwriting. - Advanced IT skills including data manipulation and modelling tools and interest / experience in emerging data science techniques. - A good understanding of the (re)insurance industry and risk / catastrophe modelling concepts. - A high level of numeracy skills with a good understanding of actuarial concepts is desirable. - Able to work effectively as part of a team and on own initiative with high levels of self-motivation. - Good communication skills with the ability to communicate with different levels. - The ability to independently prioritise tasks and meet tight deadlines. - A positive and flexible approach to work and colleagues. What to expect during the recruitment process: 1) Initial recruiter screening call 2) Interview with hiring manager 3) Technical Interview (this may vary depending on the role) 4) Values Interview Ki Values: - Know Your Customer: Put yourself in their shoes. Understand and balance the different needs of our customers, acting with integrity and empathy to create something excellent - Grow Together: Empower each other to succeed. Recognise the work of our teams, while celebrating individual success. Embrace diverse perspectives so we can develop and grow together. - Be Courageous: Think big, push boundaries. Don't be afraid to fail because that's how we learn. Test, adapt, improve - always strive to be better. Our culture: At Ki, we are committed to creating an inclusive environment where every colleague is valued and respected for who they are and can do the best work of their careers. Inclusion is a critical foundation of our business and people strategies and supports our vision of becoming a market-leading, digital and data-led specialty insurance business. An inclusive workplace fuels innovation because creativity thrives when everyone feels valued, respected, and supported to drive it. So, no matter who you are, where you're from, how you think, or who you love, we believe you should be you. What we offer You'll get a highly competitive remuneration and benefits package. This is kept under constant review to make sure it stays relevant. We understand the power of saying thank you and take time to acknowledge and reward extraordinary effort by teams or individuals. If this sounds like a role and a culture that appeals to you, apply now!
Jan 01, 2026
Full time
Please visit our careers site to find out more about working at Ki Full details of the job. Vacancy Name Vacancy Name Senior Exposure Management Analyst Employment Type Employment Type Permanent Location Location London Role Details Who are we? Look at the latest headlines and you will see something Ki insures. Think space shuttles, world tours, wind farms, and even footballers' legs. Ki's mission is simple. Digitally disrupt and revolutionise a 335-year-old market. Working with Google and UCL, Ki has created a platform that uses algorithms, machine learning and large language models to give insurance brokers quotes in seconds, rather than days. Ki is proudly the biggest global algorithmic insurance carrier. It is the fastest growing syndicate in the Lloyd's of London market, and the first ever to make $100m in profit in 3 years. Ki's teams have varied backgrounds and work together in an agile, cross-functional way to build the very best experience for its customers. Ki has big ambitions but needs more excellent minds to challenge the status-quo and help it reach new horizons. Where you come in? From an exposure management perspective, Ki represents a unique opportunity to work within a data and technology rich environment to directly influence the algorithmic underwriting of risks at point of quote in addition to the more traditional post-bind monitoring and reporting of risk aggregations. The team is responsible for ensuring that Ki identify, measure, manage and report catastrophe risks and material exposures across all classes considering both natural and non-natural catastrophe risks with a particular focus on the reporting and communication of these exposures to internal and external stakeholders. In addition, the team plays a critical role in the delivery of Ki's algorithmic underwriting capabilities through the development and maintenance of data and tools applied in the quotation process to support the optimal selection of risks and allocation of capacity reflecting existing exposures and overall risk-taking capacity. At the heart of this technology and data focused business, the exposure management team works hand in hand with a range of functions spanning actuarial, data science and engineering skills applying a rich universe of external data and emerging risk modelling practices to the understanding, modelling and optimisation of risk exposures. What you will be doing: ️ - Lead the preparation, validation, and submission of regulatory reports related to exposure management, ensuring accuracy, completeness, and compliance with regulatory requirements (e.g., RDL/LCM). - Analyse large datasets to extract insights related to exposure, risk, and regulatory compliance. Identify trends, anomalies, and areas of concern in regulatory/internal reporting. - Monitor changes in regulatory requirements and ensure reporting processes are updated to reflect new rules and standards. Collaborate with compliance and legal teams to interpret regulatory guidelines. - Develop and implement process improvements to enhance the efficiency, accuracy, and timeliness of internal and regulatory reporting. Automate reporting workflows where possible using advanced tools and technologies. - Assist in assessing exposure risks and their impact on regulatory capital requirements. Provide insights to senior management on regulatory reporting trends and potential risks. - Work with the Catastrophe Modeling, Algorithmic Underwriting, Capital Modelling, Actuarial, Risk and other relevant functions to continuously develop the business' understanding of its risk profile. - Provide analytics, management information and reporting to relevant stakeholders (e.g. Underwriting, Outwards Reinsurance, Management and Investors) with a high degree of accuracy and timeliness. - Contribute to the development of the company's view of risk and its implementation in the tools, systems and analytics delivered by the team including the evaluation and adoption of emerging external models. - Provide relevant subject matter expert input into wider Risk & Actuarial projects and deliverables. - Interact with and maintain good relationships with all internal (e.g., Technology & Data) and external stakeholders (e.g. Model Vendors, Regulators, Brokers and Partner Syndicate Capacity Providers). - Work cross-functionally with other team members to support product development and advance Ki's view of risk across various classes of business and product offerings. What you will bring to the role: - Educated to degree level with relevant background in quantitative risk, actuarial or data science fields. - Experience in the Lloyd's/London Market gained at a (re)insurer, broker, software vendor, regulator, or consultancy exposed to specialty insurance risks. - Previous experience developing and operating aggregation and reporting methodologies for physical risks. - Strong awareness and understanding of catastrophe modelling approaches and processes gained through direct exposure and / or formal training e.g. CEEM. - Previous experience implementing views of risk into aggregation, pricing, and portfolio optimisation and supporting underwriting. - Advanced IT skills including data manipulation and modelling tools and interest / experience in emerging data science techniques. - A good understanding of the (re)insurance industry and risk / catastrophe modelling concepts. - A high level of numeracy skills with a good understanding of actuarial concepts is desirable. - Able to work effectively as part of a team and on own initiative with high levels of self-motivation. - Good communication skills with the ability to communicate with different levels. - The ability to independently prioritise tasks and meet tight deadlines. - A positive and flexible approach to work and colleagues. What to expect during the recruitment process: 1) Initial recruiter screening call 2) Interview with hiring manager 3) Technical Interview (this may vary depending on the role) 4) Values Interview Ki Values: - Know Your Customer: Put yourself in their shoes. Understand and balance the different needs of our customers, acting with integrity and empathy to create something excellent - Grow Together: Empower each other to succeed. Recognise the work of our teams, while celebrating individual success. Embrace diverse perspectives so we can develop and grow together. - Be Courageous: Think big, push boundaries. Don't be afraid to fail because that's how we learn. Test, adapt, improve - always strive to be better. Our culture: At Ki, we are committed to creating an inclusive environment where every colleague is valued and respected for who they are and can do the best work of their careers. Inclusion is a critical foundation of our business and people strategies and supports our vision of becoming a market-leading, digital and data-led specialty insurance business. An inclusive workplace fuels innovation because creativity thrives when everyone feels valued, respected, and supported to drive it. So, no matter who you are, where you're from, how you think, or who you love, we believe you should be you. What we offer You'll get a highly competitive remuneration and benefits package. This is kept under constant review to make sure it stays relevant. We understand the power of saying thank you and take time to acknowledge and reward extraordinary effort by teams or individuals. If this sounds like a role and a culture that appeals to you, apply now!
Institutional Shareholder Services Inc.
City, London
Let's be Overview: In this role, you are an experienced and highly skilled Agile Project Manager as part of our dynamic Index Team. You will play a crucial role in planning, executing, and delivering various initiatives on the Index Roadmap on time and within scope, aligning with the company's overall product roadmap and strategic objectives. Responsibilities: Project Management for STOXX Business Unit : Focus on planning, execution, and successful closing of increments of prioritized initiatives on the Index Roadmap assigned to you. Produce adequate documentation and take accountability for successful delivery. Key activities include: Stakeholder Management : Identify and coordinate key stakeholders, including vendors and service providers. Maintain effective communication to achieve results, manage expectations, and provide project updates. Resource Allocation : Gather and coordinate the allocation of resources, both human and technical, to execute project tasks. Budget Management : Prepare and track the project budget, monitor expenses, and control costs throughout the project. Risk Management : Identify and manage potential risks and issues related to the project. Quality Assurance/Project Status Reports : Ensure adherence to quality standards, timelines, and industry best practices. Maintain project documentation and generate regular status reports for stakeholders. Dependency Management : Manage dependencies and drive decision-making where a plan is dependent on decisions not yet taken. Best Practices for Change Execution : Cement best practices for change execution, including supporting the Index teams in transitioning from waterfall to agile methodologies. Support PMO Development : Support the development of PMO activities, including centralized reporting, resource tracking, and digitization of program management in Jira and/or Lucid. Required Qualifications: Proven experience (7+ years) in project management roles and working with Agile methodologies in the financial services or technology sector. Experience in the indexing industry is an advantage. Project management and Agile certification (e.g., Certified ScrumMaster, PMP, PRINCE2). Degree in Computer Science, Engineering, Business, or a related field. Previous exposure to and understanding of the index value chain and ecosystem, as well as market data and analytics solutions. Proficiency in project management tools and software (e.g., Jira, MS Project, Lucid). Excellent communication and interpersonal skills, with the ability to effectively collaborate with diverse teams and stakeholders. Strategic thinker with a track record of driving innovation and delivering results in a fast-paced environment. Analytical mindset with proficiency in data-driven decision-making and problem-solving. Strong leadership, adaptability, and conflict resolution skills. Commitment to fostering an inclusive and diverse work environment. What You Can Expect from Us At ISS STOXX, our people are our driving force. We are committed to building a culture that values diverse skills, perspectives, and experiences. We hire the best talent in our industry and empower them with the resources, support, and opportunities to grow-professionally and personally. Together, we foster an environment that fuels creativity, drives innovation, and shapes our future success. Let's empower, collaborate, and inspire. Let's be . About ISS STOXX ISS STOXX GmbH is a leading provider of research and technology solutions for the financial market. Established in 1985, we offer top-notch benchmark and custom indices globally, helping clients identify investment opportunities and manage portfolio risks. Our services cover corporate governance, sustainability, cyber risk, and fund intelligence. Majority-owned by Deutsche Börse Group, ISS STOXX has over 3,400 professionals in 33 locations worldwide, serving around 6,400 clients, including institutional investors and companies focused on ESG, cyber, and governance risk. Clients trust our expertise to make informed decisions for their stakeholders' benefit. Visit our website: View additional open roles: Institutional Shareholder Services ("ISS") is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. It is our policy to prohibit discrimination or harassment against any applicant or employee on the basis of race, color, ethnicity, creed, religion, sex, age, height, weight, citizenship status, national origin, social origin, sexual orientation, gender identity or gender expression, pregnancy status, marital status, familial status, mental or physical disability, veteran status, military service or status, genetic information, or any other characteristic protected by law (referred to as "protected status"). All activities including, but not limited to, recruiting and hiring, recruitment advertising, promotions, performance appraisals, training, job assignments, compensation, demotions, transfers, terminations (including layoffs), benefits, and other terms, conditions, and privileges of employment, are and will be administered on a non-discriminatory basis, consistent with all applicable federal, state, and local requirements. ISS STOXX is looking for a dynamic Senior Project Manager to join our London team.Let's empower, collaborate, and inspire one another. Let's be !ISS STOXX GmbH, through its group companies, is a leading provider of comprehensive and data-centric research and technology solutions that help capital market participants identify investment opportunities, detect qualitative and quantitative portfolio company risks, and meet evolving regulatory requirements. With roots dating back to 1985, we today deliver world-class benchmark and custom indices across asset classes and geographies and serve as a premier source of independent corporate governance, sustainability, cyber risk, and fund intelligence research, data, and related offerings. Our products and services give clients the scale and leverage they need to grow their business more effectively and efficiently. ISS STOXX, which is majority owned by Deutsche Börse Group, is comprised of more than 3,400 professionals operating across 33 global locations in 19 countries. Its approximately 6,400 clients include many of the world's leading institutional investors who turn to ISS STOXX for its objective and varied offerings, as well as companies focused on ESG, cyber, and governance risk mitigation as a shareholder value enhancing measure. Clients rely on ISS STOXX's expertise to help them make informed decisions to benefit their stakeholders.
Jan 01, 2026
Full time
Let's be Overview: In this role, you are an experienced and highly skilled Agile Project Manager as part of our dynamic Index Team. You will play a crucial role in planning, executing, and delivering various initiatives on the Index Roadmap on time and within scope, aligning with the company's overall product roadmap and strategic objectives. Responsibilities: Project Management for STOXX Business Unit : Focus on planning, execution, and successful closing of increments of prioritized initiatives on the Index Roadmap assigned to you. Produce adequate documentation and take accountability for successful delivery. Key activities include: Stakeholder Management : Identify and coordinate key stakeholders, including vendors and service providers. Maintain effective communication to achieve results, manage expectations, and provide project updates. Resource Allocation : Gather and coordinate the allocation of resources, both human and technical, to execute project tasks. Budget Management : Prepare and track the project budget, monitor expenses, and control costs throughout the project. Risk Management : Identify and manage potential risks and issues related to the project. Quality Assurance/Project Status Reports : Ensure adherence to quality standards, timelines, and industry best practices. Maintain project documentation and generate regular status reports for stakeholders. Dependency Management : Manage dependencies and drive decision-making where a plan is dependent on decisions not yet taken. Best Practices for Change Execution : Cement best practices for change execution, including supporting the Index teams in transitioning from waterfall to agile methodologies. Support PMO Development : Support the development of PMO activities, including centralized reporting, resource tracking, and digitization of program management in Jira and/or Lucid. Required Qualifications: Proven experience (7+ years) in project management roles and working with Agile methodologies in the financial services or technology sector. Experience in the indexing industry is an advantage. Project management and Agile certification (e.g., Certified ScrumMaster, PMP, PRINCE2). Degree in Computer Science, Engineering, Business, or a related field. Previous exposure to and understanding of the index value chain and ecosystem, as well as market data and analytics solutions. Proficiency in project management tools and software (e.g., Jira, MS Project, Lucid). Excellent communication and interpersonal skills, with the ability to effectively collaborate with diverse teams and stakeholders. Strategic thinker with a track record of driving innovation and delivering results in a fast-paced environment. Analytical mindset with proficiency in data-driven decision-making and problem-solving. Strong leadership, adaptability, and conflict resolution skills. Commitment to fostering an inclusive and diverse work environment. What You Can Expect from Us At ISS STOXX, our people are our driving force. We are committed to building a culture that values diverse skills, perspectives, and experiences. We hire the best talent in our industry and empower them with the resources, support, and opportunities to grow-professionally and personally. Together, we foster an environment that fuels creativity, drives innovation, and shapes our future success. Let's empower, collaborate, and inspire. Let's be . About ISS STOXX ISS STOXX GmbH is a leading provider of research and technology solutions for the financial market. Established in 1985, we offer top-notch benchmark and custom indices globally, helping clients identify investment opportunities and manage portfolio risks. Our services cover corporate governance, sustainability, cyber risk, and fund intelligence. Majority-owned by Deutsche Börse Group, ISS STOXX has over 3,400 professionals in 33 locations worldwide, serving around 6,400 clients, including institutional investors and companies focused on ESG, cyber, and governance risk. Clients trust our expertise to make informed decisions for their stakeholders' benefit. Visit our website: View additional open roles: Institutional Shareholder Services ("ISS") is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. It is our policy to prohibit discrimination or harassment against any applicant or employee on the basis of race, color, ethnicity, creed, religion, sex, age, height, weight, citizenship status, national origin, social origin, sexual orientation, gender identity or gender expression, pregnancy status, marital status, familial status, mental or physical disability, veteran status, military service or status, genetic information, or any other characteristic protected by law (referred to as "protected status"). All activities including, but not limited to, recruiting and hiring, recruitment advertising, promotions, performance appraisals, training, job assignments, compensation, demotions, transfers, terminations (including layoffs), benefits, and other terms, conditions, and privileges of employment, are and will be administered on a non-discriminatory basis, consistent with all applicable federal, state, and local requirements. ISS STOXX is looking for a dynamic Senior Project Manager to join our London team.Let's empower, collaborate, and inspire one another. Let's be !ISS STOXX GmbH, through its group companies, is a leading provider of comprehensive and data-centric research and technology solutions that help capital market participants identify investment opportunities, detect qualitative and quantitative portfolio company risks, and meet evolving regulatory requirements. With roots dating back to 1985, we today deliver world-class benchmark and custom indices across asset classes and geographies and serve as a premier source of independent corporate governance, sustainability, cyber risk, and fund intelligence research, data, and related offerings. Our products and services give clients the scale and leverage they need to grow their business more effectively and efficiently. ISS STOXX, which is majority owned by Deutsche Börse Group, is comprised of more than 3,400 professionals operating across 33 global locations in 19 countries. Its approximately 6,400 clients include many of the world's leading institutional investors who turn to ISS STOXX for its objective and varied offerings, as well as companies focused on ESG, cyber, and governance risk mitigation as a shareholder value enhancing measure. Clients rely on ISS STOXX's expertise to help them make informed decisions to benefit their stakeholders.
Senior Business Development Manager - Americas (MICE) Central London, Borough (Hybrid) Our Story Worldwide Events is the parent company behind two highly successful event brands: M&I and Private Luxury Events, each serving distinct sectors of the global travel and events industry. Our brands connect the major players in both MICE and leisure travel through one to one meetings, inspirational social events, education, and destination discovery activities. Our suppliers and exhibitors are ground breaking hotels, venues, and destinations in the events and hospitality industry who want to reach the world's most respected event planners and travel designers. We bring people together and facilitate strong relationships, connecting people on a human level first, business second. We call this H2H connection, and it is at the heart of everything we do. At M&I we connect the global MICE industry through world class events in the world's best destinations, attracting key buyers and creating an atmosphere perfect for networking. This is where the most valuable business connections are made. We believe in the power of human to human connections to secure high quality business. The Role As a company, we're on an exciting journey of growth and development. That's where you come in We're recruiting for a Senior Business Development Manager dedicated to the Americas market, working American hours (11:00-19:00 UK time). This is a proactive sales role with a strong emphasis on new business development and achieving monthly targets. You'll be responsible for driving buyer recruitment for our world class M&I events, hitting the ground running with high volume outbound calls and strategic outreach. A strong sales background in MICE industry is essential. As well as intensive telesales campaigns, this role involves regular international travel at our M&I events, attendance at industry trade shows and the possibility of face to face sales trips as we evolve in the future. Additionally, you'll: Expand our global buyer network by identifying new opportunities in the MICE sector. Provide mentorship to junior team members and contribute to team development. Reach and exceed personal buyer recruitment targets every month. Manage the full recruitment process from prospecting to confirmed attendance of buyers. Nurture long lasting relationships with clients and develop a thorough understanding of their business. Keep up with industry trends to advise management on strategies and tactical development. Attending the events to further develop relationships with your clients and assist with onsite event management. Due to the nature of the events industry, you may occasionally be required to work outside of hours to meet deadlines. To be considered as a Business Development Manager, you'll need: Proven senior sales experience with a track record of exceeding targets and driving revenue growth. Previous experience working in events, hotels, DMCs, venues, or elsewhere in the MICE industry. Passionate about the global meetings and incentives industry, with a keen interest in shaping high impact connections across the Americas market. Energetic, driven, and commercially minded with a hunger to succeed in a fast paced sales environment. Strong strategic sales and negotiation skills. Confident in both cold outreach and face to face presentations, with a consultative approach to relationship building. Confidence in networking with C level executives. Exceptional verbal and written communication skills, with the ability to engage stakeholders at all levels. Highly organised with strong time management and pipeline prioritisation skills. Ability to work independently and drive results with minimal supervision. Experience using a CRM and Office 365. Additional language skills are an advantage. We offer a competitive salary and a thoughtful benefits package designed to support your well being, growth, and work life balance. At M&I, we bring together colleagues from around the world to deliver exceptional event experiences, and our benefits reflect that spirit. £60,000 OTE, including performance based incentives and an attractive compensation package. 36 days of paid holiday (including bank holidays), with additional days awarded for length of service. Receive £50/month contribution towards Bupa private health insurance, starting after probation. Access confidential 24/7 support through Health Assured's Employee Assistance Programme, covering mental health, wellbeing, financial guidance and life changes. Benefit from extended maternity leave and enhanced paternity leave to support growing families. Team members have the exciting opportunity to travel the world, providing support at our events. Start your weekend early with a 4 pm Friday finish! Our Commitment to Diversity Our approach to diversity is simple: it's about embracing everyone. We are committed to welcoming all individuals, regardless of gender identity, orientation, expression, age, race, physical or mental ability, ethnicity, or perspective. Our diversity fuels innovation, brings diverse thoughts, and connects us more closely to our clients and the communities we serve. How to Apply We review every application with care and attention. If you're excited to contribute to our mission, we'd love to hear from you. Applications are reviewed on a rolling basis. To ensure your experience and perspective are considered, we encourage you to apply early. Our Company Website Our Events Portfolio
Jan 01, 2026
Full time
Senior Business Development Manager - Americas (MICE) Central London, Borough (Hybrid) Our Story Worldwide Events is the parent company behind two highly successful event brands: M&I and Private Luxury Events, each serving distinct sectors of the global travel and events industry. Our brands connect the major players in both MICE and leisure travel through one to one meetings, inspirational social events, education, and destination discovery activities. Our suppliers and exhibitors are ground breaking hotels, venues, and destinations in the events and hospitality industry who want to reach the world's most respected event planners and travel designers. We bring people together and facilitate strong relationships, connecting people on a human level first, business second. We call this H2H connection, and it is at the heart of everything we do. At M&I we connect the global MICE industry through world class events in the world's best destinations, attracting key buyers and creating an atmosphere perfect for networking. This is where the most valuable business connections are made. We believe in the power of human to human connections to secure high quality business. The Role As a company, we're on an exciting journey of growth and development. That's where you come in We're recruiting for a Senior Business Development Manager dedicated to the Americas market, working American hours (11:00-19:00 UK time). This is a proactive sales role with a strong emphasis on new business development and achieving monthly targets. You'll be responsible for driving buyer recruitment for our world class M&I events, hitting the ground running with high volume outbound calls and strategic outreach. A strong sales background in MICE industry is essential. As well as intensive telesales campaigns, this role involves regular international travel at our M&I events, attendance at industry trade shows and the possibility of face to face sales trips as we evolve in the future. Additionally, you'll: Expand our global buyer network by identifying new opportunities in the MICE sector. Provide mentorship to junior team members and contribute to team development. Reach and exceed personal buyer recruitment targets every month. Manage the full recruitment process from prospecting to confirmed attendance of buyers. Nurture long lasting relationships with clients and develop a thorough understanding of their business. Keep up with industry trends to advise management on strategies and tactical development. Attending the events to further develop relationships with your clients and assist with onsite event management. Due to the nature of the events industry, you may occasionally be required to work outside of hours to meet deadlines. To be considered as a Business Development Manager, you'll need: Proven senior sales experience with a track record of exceeding targets and driving revenue growth. Previous experience working in events, hotels, DMCs, venues, or elsewhere in the MICE industry. Passionate about the global meetings and incentives industry, with a keen interest in shaping high impact connections across the Americas market. Energetic, driven, and commercially minded with a hunger to succeed in a fast paced sales environment. Strong strategic sales and negotiation skills. Confident in both cold outreach and face to face presentations, with a consultative approach to relationship building. Confidence in networking with C level executives. Exceptional verbal and written communication skills, with the ability to engage stakeholders at all levels. Highly organised with strong time management and pipeline prioritisation skills. Ability to work independently and drive results with minimal supervision. Experience using a CRM and Office 365. Additional language skills are an advantage. We offer a competitive salary and a thoughtful benefits package designed to support your well being, growth, and work life balance. At M&I, we bring together colleagues from around the world to deliver exceptional event experiences, and our benefits reflect that spirit. £60,000 OTE, including performance based incentives and an attractive compensation package. 36 days of paid holiday (including bank holidays), with additional days awarded for length of service. Receive £50/month contribution towards Bupa private health insurance, starting after probation. Access confidential 24/7 support through Health Assured's Employee Assistance Programme, covering mental health, wellbeing, financial guidance and life changes. Benefit from extended maternity leave and enhanced paternity leave to support growing families. Team members have the exciting opportunity to travel the world, providing support at our events. Start your weekend early with a 4 pm Friday finish! Our Commitment to Diversity Our approach to diversity is simple: it's about embracing everyone. We are committed to welcoming all individuals, regardless of gender identity, orientation, expression, age, race, physical or mental ability, ethnicity, or perspective. Our diversity fuels innovation, brings diverse thoughts, and connects us more closely to our clients and the communities we serve. How to Apply We review every application with care and attention. If you're excited to contribute to our mission, we'd love to hear from you. Applications are reviewed on a rolling basis. To ensure your experience and perspective are considered, we encourage you to apply early. Our Company Website Our Events Portfolio
Head of Product Portfolio - THG Nutrition Division Location UK, Manchester Job Type Full-time About THG We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition. Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition. From Manchester to New York, we're powered by a team of over 2500 people who work together, lead by example, and think BIG. With us, you'll go further, faster. What are you waiting for? About THG Nutrition: THG Nutrition is home to some of the best-loved and most trusted names in wellbeing and nutrition, including Myprotein, the world's largest online sports nutrition brand, its family of brands, Myvegan, Myvitamins & MP Activewear. We want to be the world's most empowering health movement, championing everyone to live healthier, more active lives. Our brands and people exist to break boundaries, to power and to empower those who want more. Everything we do is in-house, from manufacturing and new product development to content creation, e-commerce, marketing and logistics. This means we're perfectly positioned to deliver to our vision and keep our place at the top of a fast-moving, global industry. It's an incredibly exciting time to join the team, and we're always looking for talented people who share our vision and values to drive our Nutrition movement forward. Role: Head of Product Portfolio Reporting to: Product Director Location: THG HQ, Manchester (WA15 0AF) - Fully Office Based Overview The Head of Product Portfolio at Myprotein is responsible for shaping, managing, and optimising the full range of products across all categories. This role safeguards the integrity and performance of the portfolio by driving end-to-end product lifecycle management, generating actionable product insights, and leading the product gating process to ensure only the most compelling, commercially viable products reach customers. You'll combine strategic vision with operational excellence, working cross-functionally to deliver a high-performing, consumer-centric portfolio that fuels brand growth. Key Responsibilities Own and evolve the global product portfolio strategy, ensuring alignment with brand direction, commercial targets, and market opportunities. Build and maintain a balanced and future-ready product lineup, including contributing to innovation, optimisation, and rationalisation plans. Drive portfolio prioritisation, resource allocation, and long-term roadmap development across both on and offline channels. Product Lifecycle Management Oversee full lifecycle ownership-from concept through launch, growth, maturity, and discontinuation-working with the Head of Innovation and wider teams to ensure each product has a clear purpose and performance plan. Monitor portfolio health and take data-led decisions on renovation, repositioning, or retirement. Partner with Supply Chain, Commercial, NPD, Brand, and Finance to ensure smooth transitions, timely launches, and effective end-of-life processes. Product Insights & Performance Analytics Lead the generation of consumer, category, and competitive insights to influence portfolio decisions and innovation strategy. Develop robust performance tracking frameworks to evaluate product impact, market relevance, and financial contribution. Translate insights into clear recommendations that optimise the portfolio and support strategic bets. Product Gating & Governance Own and lead the product gating process, ensuring rigour, transparency, and cross-functional alignment throughout each stage. Assess new product proposals based on strategic fit, consumer need, feasibility, cost, and expected commercial impact. Working alongside the Head of Innovation maintain high standards of product quality, compliance, and brand consistency through structured governance. Cross-Functional Collaboration Work closely with Innovation, Category , Regulatory, Brand, Commercial, and Operations teams to deliver a cohesive product agenda. Act as a key decision-maker and facilitator in product councils, portfolio reviews, and stage-gate meetings. Foster a culture of accountability, curiosity, and continuous improvement across the product organisation. Leadership & Team Development Lead, mentor, and develop a team of product managers and analysts. Build strong communication channels and ensure clarity of priorities across teams and regions Skills & Experience Proven experience in portfolio management, product management, category management, or similar roles-ideally within the Health & Wellness industry Strong analytical and strategic thinking skills with a track record of using data to shape product decisions. Deep understanding of product lifecycle management frameworks and stage-gate processes. Ability to balance innovation with operational realities and commercial goals. Confident communicator capable of influencing senior stakeholders. Experience leading cross-functional teams in a fast-paced environment. What We Offer Access bespoke development programmes that have been designed and developed by our in-house L&D team. Continued development through our upskilling programme that is delivered in partnership with an industry-leading training provider. Enhanced Leave 25 days annual leave plus bank holidays. Don't want to work on your birthday? We don't either! Enjoy your day off on us! Enhanced maternity and paternity pay, depending on length of service. Up to 10 days compassionate leave. Buy back up to 3 days each year. Access face-to-face and virtual appointments with our in-house GP. Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa. State-of-the-art on-site gym. Access to our on-site physio. Other Perks Save up to 12% on the cost of personal tech through our salary sacrifice scheme. Subsidised bus pass from Manchester City Centre to our ICON office. Up to 50% staff discount on THG brands. On-site staff shop. Access to on-site barber. Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation. Anniversary gifts when you hit 5 and 10 years of service THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability. THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community. Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further. Apply for this job Required First Name Last Name Email Phone Resume/CV Resume/CV Do you require sponsorship to work in the UK? How did you hear about THG? LinkedIn Profile Please disclose your current salary and expectations to ensure they align with our budgets
Jan 01, 2026
Full time
Head of Product Portfolio - THG Nutrition Division Location UK, Manchester Job Type Full-time About THG We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition. Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition. From Manchester to New York, we're powered by a team of over 2500 people who work together, lead by example, and think BIG. With us, you'll go further, faster. What are you waiting for? About THG Nutrition: THG Nutrition is home to some of the best-loved and most trusted names in wellbeing and nutrition, including Myprotein, the world's largest online sports nutrition brand, its family of brands, Myvegan, Myvitamins & MP Activewear. We want to be the world's most empowering health movement, championing everyone to live healthier, more active lives. Our brands and people exist to break boundaries, to power and to empower those who want more. Everything we do is in-house, from manufacturing and new product development to content creation, e-commerce, marketing and logistics. This means we're perfectly positioned to deliver to our vision and keep our place at the top of a fast-moving, global industry. It's an incredibly exciting time to join the team, and we're always looking for talented people who share our vision and values to drive our Nutrition movement forward. Role: Head of Product Portfolio Reporting to: Product Director Location: THG HQ, Manchester (WA15 0AF) - Fully Office Based Overview The Head of Product Portfolio at Myprotein is responsible for shaping, managing, and optimising the full range of products across all categories. This role safeguards the integrity and performance of the portfolio by driving end-to-end product lifecycle management, generating actionable product insights, and leading the product gating process to ensure only the most compelling, commercially viable products reach customers. You'll combine strategic vision with operational excellence, working cross-functionally to deliver a high-performing, consumer-centric portfolio that fuels brand growth. Key Responsibilities Own and evolve the global product portfolio strategy, ensuring alignment with brand direction, commercial targets, and market opportunities. Build and maintain a balanced and future-ready product lineup, including contributing to innovation, optimisation, and rationalisation plans. Drive portfolio prioritisation, resource allocation, and long-term roadmap development across both on and offline channels. Product Lifecycle Management Oversee full lifecycle ownership-from concept through launch, growth, maturity, and discontinuation-working with the Head of Innovation and wider teams to ensure each product has a clear purpose and performance plan. Monitor portfolio health and take data-led decisions on renovation, repositioning, or retirement. Partner with Supply Chain, Commercial, NPD, Brand, and Finance to ensure smooth transitions, timely launches, and effective end-of-life processes. Product Insights & Performance Analytics Lead the generation of consumer, category, and competitive insights to influence portfolio decisions and innovation strategy. Develop robust performance tracking frameworks to evaluate product impact, market relevance, and financial contribution. Translate insights into clear recommendations that optimise the portfolio and support strategic bets. Product Gating & Governance Own and lead the product gating process, ensuring rigour, transparency, and cross-functional alignment throughout each stage. Assess new product proposals based on strategic fit, consumer need, feasibility, cost, and expected commercial impact. Working alongside the Head of Innovation maintain high standards of product quality, compliance, and brand consistency through structured governance. Cross-Functional Collaboration Work closely with Innovation, Category , Regulatory, Brand, Commercial, and Operations teams to deliver a cohesive product agenda. Act as a key decision-maker and facilitator in product councils, portfolio reviews, and stage-gate meetings. Foster a culture of accountability, curiosity, and continuous improvement across the product organisation. Leadership & Team Development Lead, mentor, and develop a team of product managers and analysts. Build strong communication channels and ensure clarity of priorities across teams and regions Skills & Experience Proven experience in portfolio management, product management, category management, or similar roles-ideally within the Health & Wellness industry Strong analytical and strategic thinking skills with a track record of using data to shape product decisions. Deep understanding of product lifecycle management frameworks and stage-gate processes. Ability to balance innovation with operational realities and commercial goals. Confident communicator capable of influencing senior stakeholders. Experience leading cross-functional teams in a fast-paced environment. What We Offer Access bespoke development programmes that have been designed and developed by our in-house L&D team. Continued development through our upskilling programme that is delivered in partnership with an industry-leading training provider. Enhanced Leave 25 days annual leave plus bank holidays. Don't want to work on your birthday? We don't either! Enjoy your day off on us! Enhanced maternity and paternity pay, depending on length of service. Up to 10 days compassionate leave. Buy back up to 3 days each year. Access face-to-face and virtual appointments with our in-house GP. Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa. State-of-the-art on-site gym. Access to our on-site physio. Other Perks Save up to 12% on the cost of personal tech through our salary sacrifice scheme. Subsidised bus pass from Manchester City Centre to our ICON office. Up to 50% staff discount on THG brands. On-site staff shop. Access to on-site barber. Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation. Anniversary gifts when you hit 5 and 10 years of service THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability. THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community. Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further. Apply for this job Required First Name Last Name Email Phone Resume/CV Resume/CV Do you require sponsorship to work in the UK? How did you hear about THG? LinkedIn Profile Please disclose your current salary and expectations to ensure they align with our budgets
Your Growth Driving lasting impact and building long-term capabilities with our clients is not easy work. You are the kind of person who thrives in a high performance/high reward culture - doing hard things, picking yourself up when you stumble, and having the resilience to try another way forward. In return for your drive, determination, and curiosity, we'll provide the resources, mentorship, and opportunities you need to become a stronger leader faster than you ever thought possible. Your colleagues-at all levels-will invest deeply in your development, just as much as they invest in delivering exceptional results for clients. Every day, you'll receive apprenticeship, coaching, and exposure that will accelerate your growth in ways you won't find anywhere else. When you join us, you will have: Continuous learning: Our learning and apprenticeship culture, backed by structured programs, is all about helping you grow while creating an environment where feedback is clear, actionable, and focused on your development. The real magic happens when you take the input from others to heart and embrace the fast paced learning experience, owning your journey. A voice that matters: From day one, we value your ideas and contributions. You'll make a tangible impact by offering innovative ideas and practical solutions, all while upholding our unwavering commitment to ethics and integrity. We not only encourage diverse perspectives, but they are critical in driving us toward the best possible outcomes. Global community: With colleagues across 65+ countries and over 100 different nationalities, our firm's diversity fuels creativity and helps us come up with the best solutions for our clients. Plus, you'll have the opportunity to learn from exceptional colleagues with diverse backgrounds and experiences. World class benefits: On top of a competitive salary (based on your location, experience, and skills), we provide a comprehensive benefits package to enable holistic well being for you and your family. Your Impact You will be part of QuantumBlack Labs and work in a team of software engineers, product managers, data scientists, data engineers and designers to create innovative products and new technologies that accelerate and scale our work in artificial intelligence and machine learning. We hire engineers into multiple product teams (e.g. agentic AI systems, digital twins, advanced analytics platforms). Team placement will depend on your skills and interests. Our teams in QuantumBlack Labs are responsible for designing products that explain complex data landscapes and insights to our users, building frameworks and libraries that enable Data Scientists, Data Engineers, and Machine Learning Engineers to work effectively on large scale, complex projects-including open sourcing some of these frameworks, such as Kedro and ARK-and developing innovative, industry specific AI/ML solutions that embed our distinctive technical approach and business knowledge for enterprise clients. As a Software Engineer II, you will collaborate with interdisciplinary teams to design and deliver innovative solutions. You'll continuously enhance your skills, address user needs, and contribute to building impactful, high quality products that drive real world outcomes. In this role, you will take initiative in your learning and development. You will actively seek opportunities to grow by participating in training, conferences, and hands on projects. With a growing understanding of the investment and return of solutions, you will help create reusable components that accelerate product development across infrastructure, platforms, and services. Your work will have a real world impact by driving innovation and delivering scalable solutions. By collaborating with diverse teams, you will contribute to McKinsey's shift toward asset based consulting, helping to create high value tools that address critical client needs and shape industry leading outcomes. You will join our London or Madrid office and collaborate within cross functional teams to create and develop innovative tools and products by managing workstreams, engaging in discussions, and crafting technical solutions tailored to user needs. Your responsibilities will include working collaboratively in Agile teams through code reviews, pair programming, and iterative delivery, where you will deliver well structured, production quality code, own small to medium features end to end, participate in design discussions with senior engineers, write tests, document code, maintain high reliability, and engage in code reviews while contributing to team best practices. This role offers an exceptional opportunity to grow as a technologist and leader. With McKinsey's global network, leadership development resources, and exposure to cutting edge challenges, you will expand your expertise, collaborate with inspiring teams, and play a key role in advancing technology innovation. Your qualifications and skills Degree in computer science or related field, or equivalent practical experience 2 5+ years of relevant experience Experience building production grade applications in at least one part of the stack (backend, frontend, infra), with willingness to learn others as needed. Ability to deliver features independently, participate in design discussions, and collaborate with senior engineers on system architecture. Experience pair programming collaboratively with other developers Exposure to or interest in working with modern AI systems (LLMs, agent frameworks, cloud deployment). ML experience is a plus but not required. Nice to have: Experience with cloud deployment (Azure/AWS/GCP), containerization (Docker), frontend frameworks (React), CI/CD environments, and interest in agentic systems, LLMs, or workflow automation Demonstrated experience working collaboratively with other developers, as well as technical and non technical people within software team While we advocate for using the right tech for the right task, we often leverage the following technologies: Python, TypeScript/JavaScript, React, Node, Flask, SQL, cloud infra, CI/CD. Exceptional time management to meet your responsibilities in a complex and largely autonomous work environment. Strong communication skills, both verbal and written, in English and local office language(s), with the ability to adjust your style to suit different perspectives and seniority levels.
Jan 01, 2026
Full time
Your Growth Driving lasting impact and building long-term capabilities with our clients is not easy work. You are the kind of person who thrives in a high performance/high reward culture - doing hard things, picking yourself up when you stumble, and having the resilience to try another way forward. In return for your drive, determination, and curiosity, we'll provide the resources, mentorship, and opportunities you need to become a stronger leader faster than you ever thought possible. Your colleagues-at all levels-will invest deeply in your development, just as much as they invest in delivering exceptional results for clients. Every day, you'll receive apprenticeship, coaching, and exposure that will accelerate your growth in ways you won't find anywhere else. When you join us, you will have: Continuous learning: Our learning and apprenticeship culture, backed by structured programs, is all about helping you grow while creating an environment where feedback is clear, actionable, and focused on your development. The real magic happens when you take the input from others to heart and embrace the fast paced learning experience, owning your journey. A voice that matters: From day one, we value your ideas and contributions. You'll make a tangible impact by offering innovative ideas and practical solutions, all while upholding our unwavering commitment to ethics and integrity. We not only encourage diverse perspectives, but they are critical in driving us toward the best possible outcomes. Global community: With colleagues across 65+ countries and over 100 different nationalities, our firm's diversity fuels creativity and helps us come up with the best solutions for our clients. Plus, you'll have the opportunity to learn from exceptional colleagues with diverse backgrounds and experiences. World class benefits: On top of a competitive salary (based on your location, experience, and skills), we provide a comprehensive benefits package to enable holistic well being for you and your family. Your Impact You will be part of QuantumBlack Labs and work in a team of software engineers, product managers, data scientists, data engineers and designers to create innovative products and new technologies that accelerate and scale our work in artificial intelligence and machine learning. We hire engineers into multiple product teams (e.g. agentic AI systems, digital twins, advanced analytics platforms). Team placement will depend on your skills and interests. Our teams in QuantumBlack Labs are responsible for designing products that explain complex data landscapes and insights to our users, building frameworks and libraries that enable Data Scientists, Data Engineers, and Machine Learning Engineers to work effectively on large scale, complex projects-including open sourcing some of these frameworks, such as Kedro and ARK-and developing innovative, industry specific AI/ML solutions that embed our distinctive technical approach and business knowledge for enterprise clients. As a Software Engineer II, you will collaborate with interdisciplinary teams to design and deliver innovative solutions. You'll continuously enhance your skills, address user needs, and contribute to building impactful, high quality products that drive real world outcomes. In this role, you will take initiative in your learning and development. You will actively seek opportunities to grow by participating in training, conferences, and hands on projects. With a growing understanding of the investment and return of solutions, you will help create reusable components that accelerate product development across infrastructure, platforms, and services. Your work will have a real world impact by driving innovation and delivering scalable solutions. By collaborating with diverse teams, you will contribute to McKinsey's shift toward asset based consulting, helping to create high value tools that address critical client needs and shape industry leading outcomes. You will join our London or Madrid office and collaborate within cross functional teams to create and develop innovative tools and products by managing workstreams, engaging in discussions, and crafting technical solutions tailored to user needs. Your responsibilities will include working collaboratively in Agile teams through code reviews, pair programming, and iterative delivery, where you will deliver well structured, production quality code, own small to medium features end to end, participate in design discussions with senior engineers, write tests, document code, maintain high reliability, and engage in code reviews while contributing to team best practices. This role offers an exceptional opportunity to grow as a technologist and leader. With McKinsey's global network, leadership development resources, and exposure to cutting edge challenges, you will expand your expertise, collaborate with inspiring teams, and play a key role in advancing technology innovation. Your qualifications and skills Degree in computer science or related field, or equivalent practical experience 2 5+ years of relevant experience Experience building production grade applications in at least one part of the stack (backend, frontend, infra), with willingness to learn others as needed. Ability to deliver features independently, participate in design discussions, and collaborate with senior engineers on system architecture. Experience pair programming collaboratively with other developers Exposure to or interest in working with modern AI systems (LLMs, agent frameworks, cloud deployment). ML experience is a plus but not required. Nice to have: Experience with cloud deployment (Azure/AWS/GCP), containerization (Docker), frontend frameworks (React), CI/CD environments, and interest in agentic systems, LLMs, or workflow automation Demonstrated experience working collaboratively with other developers, as well as technical and non technical people within software team While we advocate for using the right tech for the right task, we often leverage the following technologies: Python, TypeScript/JavaScript, React, Node, Flask, SQL, cloud infra, CI/CD. Exceptional time management to meet your responsibilities in a complex and largely autonomous work environment. Strong communication skills, both verbal and written, in English and local office language(s), with the ability to adjust your style to suit different perspectives and seniority levels.
Leeds, United Kingdom / London, United Kingdom / Glasgow, United Kingdom / Reading, United Kingdom / Brighton, United Kingdom / Manchester, United Kingdom / Cambridge, United Kingdom / Edinburgh, United Kingdom Position location:Glasgow, Edinburgh, Leeds, Cambridge, London, Reading, Bristol, Brighton & Manchester Recruiter contact: Laura Easdon We're a global engineering, management, and development consultancy. Our purpose is to improve society by considering social outcomes in everything we do, relentlessly focusing on excellence and digital innovation, transforming our clients' businesses, our communities and employee opportunities. A fundamental part of this is respecting each person's differences and striving to meet their needs. About the division The Water Consultancy Division is Mott MacDonald's centre of excellence for responding to water and wastewater challenges, offering fantastic opportunities to get involved in diverse and technically challenging work. The work we do is at the forefront of ensuring safe water supplies for future generations and protecting our environment. Our multi-disciplinary teams provide a variety of services throughout the full project life cycle, from advisory services and feasibility studies, through outline and detailed design, to construction support and site supervision. Ready for your next challenge? We're a company that actively fuels the creativity of our people We create the right foundations to bring brain and soul together and we understand that careers take many forms. We've had enormous success in the AMP8 frameworks, and we know that variety is key to job satisfaction. We use our success to help our people learn through new challenges. So take the next step in your career, with a company focused on supporting the development of our people through defined technical career pathways and supporting creativity with global and local mentors. You have the skills, now use them at Mott MacDonald, a company that values a different perspective. If water's the new gold - shift your career and help address our planet's needs. Overview of role Do you want to work for a company whose purpose is to improve society by considering social outcomes, and to transform businesses, communities, and opportunities for its employees?Mott MacDonald is a market leader in the UK water sector, being a key supplier to major water companies and delivering a wide variety of engineering and advisory projects to address the challenges faced by the sector. Our Water Consultancy Division has ambitious growth plans in line with the significant proposed investment across the water sector and in particular the development of Strategic Resource Options to address future water supply challenges. We are proud of our strong reputation in the industry which is allowing us to expand our business. As a Principal Design Manager, you will lead and direct a highly motivated team of engineers in the technical delivery of major water supply projects. These will include development of new solutions, from concept through to construction support, and introducing innovative, new thinking to existing schemes.You will be responsible for successful project delivery, defined by technical excellence and performance to programme whilst maintaining commercial margins and improving client KPIs. You will also mentor more junior staff and provide technical and pastoral mentoring to aid their development.You will support our cross-cutting technical practices in developing inter-disciplinary services between water, environment, and technology. Alongside your technical role, you will have the opportunity to develop your skills in project leadership and business development through engaging with our multiple water sector and regulatory frameworks. Mott MacDonald offers a highly innovative and collaborative environment within which to further develop your career. We can offer career opportunities in technical, management or client-facing directions. You will have control of your own career path and great prospects for progression as the business continues to grow. Demonstrable technical experience in design of dams, reservoirs, water transfers, treatment works and/or pumping stations Proven track record in project leadership and delivery of complex, multidisciplinary projects Proven track record in managing clients and other project stakeholders Excellent communication skills with experience in effective collaboration across internal multi-disciplinary teams with other technical disciplines including environmental specialists, geotechnical, structural, electrical and mechanical engineers A drive to stay abreast of professional development and knowledge of current and emerging technical solutions Motivation and ability to collocate within client offices, notionally 1-2 days/week Chartered or Incorporated with a relevant professional institution Proven track record of client-based or collocated roles, overseeing the deliverables of others Ability and enthusiasm to provide supervision to engineers, technicians and apprentices We are actively recruiting a diverse workforce that is reflective of the communities we serve. We recognise that differences in ability, skills and experience are a strength and encourage applications from people of all backgrounds Equality, diversity, and inclusion We put equality, diversity, and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they can contribute. UK Immigration Mott MacDonald Ltd. are not currently offering sponsorship to candidates under the Skilled Worker visa route in the UK. This decision is as a consequence of the changes made to the Skilled Worker route by the UK Government in April 2024. We continue to welcome applications from candidates who are eligible for alternative immigration routes in the UK, that do not require sponsorship as a Skilled Worker now or in future. Accessibility We want you to perform your best at every stage in the recruitment process. If you are disabled or need any support to enable you to apply or attend an interview, please contact us at and we will talk to you about how we can support you. Happy to talk Flexible Working and how we can support your responsibilities beyond the workplace. We offer some fantastic benefits including: Health and wellbeing Private medical insurance for all UK colleagues. Health cash plan to support you with every day health costs and treatments. Access to Peppy, providing free support from menopause experts for all UK colleagues. A variety of wellbeing support is available through our comprehensive wellbeing program, including access for you and your family. Ability to flex your salary to opt into a wide range of health benefits, many of which can be extended to your family too. Financial wellbeing We match employee pension contributions between 4.5% and 7%. Life assurance equal up to 4 x your basic salary, with an option to increase the level of cover to 6 x your salary. Our income protection scheme provides a financial benefit, as well as absence and return to work support due to long-term illness or injury. Flexible benefits, including increased life assurance cover, critical illness insurance, payroll saving and will writing. As an independently owned business we share the financial success of the business with all our colleagues in various ways including annual bonus schemes. Lifestyle A minimum of 33-35 days holiday each year, inclusive of public holidays and dependent on level, with the ability to buy or sell leave through our flexible benefits programme. Holiday entitlement increased to a minimum of 35 days after 5 years' service. Variety of employee saving schemes and discounts from high-street retailers. Enhanced family and carers leave Enhanced family leave policies, including 26 weeks paid maternity and adoption leave, and two weeks paid paternity/partner leave. Our shared parental leave matches maternity leave meaning we pay up to 24 weeks at full pay. Up to five additional days leave are provided for those with significant caring responsibilities, two of which are paid. Learning and development Primary annual professional institution subscription. A broad range of opportunities to enhance both technical and soft skills through mentoring, formal training, and self-development options. Networks, communities, and social outcomes Join a wide range of groups including our Advanced Employee Networks which support our LGBTQ+, gender, race and ethnicity, disability, and parents/carers communities. Apply now, or for more information about our application process, click here.
Jan 01, 2026
Full time
Leeds, United Kingdom / London, United Kingdom / Glasgow, United Kingdom / Reading, United Kingdom / Brighton, United Kingdom / Manchester, United Kingdom / Cambridge, United Kingdom / Edinburgh, United Kingdom Position location:Glasgow, Edinburgh, Leeds, Cambridge, London, Reading, Bristol, Brighton & Manchester Recruiter contact: Laura Easdon We're a global engineering, management, and development consultancy. Our purpose is to improve society by considering social outcomes in everything we do, relentlessly focusing on excellence and digital innovation, transforming our clients' businesses, our communities and employee opportunities. A fundamental part of this is respecting each person's differences and striving to meet their needs. About the division The Water Consultancy Division is Mott MacDonald's centre of excellence for responding to water and wastewater challenges, offering fantastic opportunities to get involved in diverse and technically challenging work. The work we do is at the forefront of ensuring safe water supplies for future generations and protecting our environment. Our multi-disciplinary teams provide a variety of services throughout the full project life cycle, from advisory services and feasibility studies, through outline and detailed design, to construction support and site supervision. Ready for your next challenge? We're a company that actively fuels the creativity of our people We create the right foundations to bring brain and soul together and we understand that careers take many forms. We've had enormous success in the AMP8 frameworks, and we know that variety is key to job satisfaction. We use our success to help our people learn through new challenges. So take the next step in your career, with a company focused on supporting the development of our people through defined technical career pathways and supporting creativity with global and local mentors. You have the skills, now use them at Mott MacDonald, a company that values a different perspective. If water's the new gold - shift your career and help address our planet's needs. Overview of role Do you want to work for a company whose purpose is to improve society by considering social outcomes, and to transform businesses, communities, and opportunities for its employees?Mott MacDonald is a market leader in the UK water sector, being a key supplier to major water companies and delivering a wide variety of engineering and advisory projects to address the challenges faced by the sector. Our Water Consultancy Division has ambitious growth plans in line with the significant proposed investment across the water sector and in particular the development of Strategic Resource Options to address future water supply challenges. We are proud of our strong reputation in the industry which is allowing us to expand our business. As a Principal Design Manager, you will lead and direct a highly motivated team of engineers in the technical delivery of major water supply projects. These will include development of new solutions, from concept through to construction support, and introducing innovative, new thinking to existing schemes.You will be responsible for successful project delivery, defined by technical excellence and performance to programme whilst maintaining commercial margins and improving client KPIs. You will also mentor more junior staff and provide technical and pastoral mentoring to aid their development.You will support our cross-cutting technical practices in developing inter-disciplinary services between water, environment, and technology. Alongside your technical role, you will have the opportunity to develop your skills in project leadership and business development through engaging with our multiple water sector and regulatory frameworks. Mott MacDonald offers a highly innovative and collaborative environment within which to further develop your career. We can offer career opportunities in technical, management or client-facing directions. You will have control of your own career path and great prospects for progression as the business continues to grow. Demonstrable technical experience in design of dams, reservoirs, water transfers, treatment works and/or pumping stations Proven track record in project leadership and delivery of complex, multidisciplinary projects Proven track record in managing clients and other project stakeholders Excellent communication skills with experience in effective collaboration across internal multi-disciplinary teams with other technical disciplines including environmental specialists, geotechnical, structural, electrical and mechanical engineers A drive to stay abreast of professional development and knowledge of current and emerging technical solutions Motivation and ability to collocate within client offices, notionally 1-2 days/week Chartered or Incorporated with a relevant professional institution Proven track record of client-based or collocated roles, overseeing the deliverables of others Ability and enthusiasm to provide supervision to engineers, technicians and apprentices We are actively recruiting a diverse workforce that is reflective of the communities we serve. We recognise that differences in ability, skills and experience are a strength and encourage applications from people of all backgrounds Equality, diversity, and inclusion We put equality, diversity, and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they can contribute. UK Immigration Mott MacDonald Ltd. are not currently offering sponsorship to candidates under the Skilled Worker visa route in the UK. This decision is as a consequence of the changes made to the Skilled Worker route by the UK Government in April 2024. We continue to welcome applications from candidates who are eligible for alternative immigration routes in the UK, that do not require sponsorship as a Skilled Worker now or in future. Accessibility We want you to perform your best at every stage in the recruitment process. If you are disabled or need any support to enable you to apply or attend an interview, please contact us at and we will talk to you about how we can support you. Happy to talk Flexible Working and how we can support your responsibilities beyond the workplace. We offer some fantastic benefits including: Health and wellbeing Private medical insurance for all UK colleagues. Health cash plan to support you with every day health costs and treatments. Access to Peppy, providing free support from menopause experts for all UK colleagues. A variety of wellbeing support is available through our comprehensive wellbeing program, including access for you and your family. Ability to flex your salary to opt into a wide range of health benefits, many of which can be extended to your family too. Financial wellbeing We match employee pension contributions between 4.5% and 7%. Life assurance equal up to 4 x your basic salary, with an option to increase the level of cover to 6 x your salary. Our income protection scheme provides a financial benefit, as well as absence and return to work support due to long-term illness or injury. Flexible benefits, including increased life assurance cover, critical illness insurance, payroll saving and will writing. As an independently owned business we share the financial success of the business with all our colleagues in various ways including annual bonus schemes. Lifestyle A minimum of 33-35 days holiday each year, inclusive of public holidays and dependent on level, with the ability to buy or sell leave through our flexible benefits programme. Holiday entitlement increased to a minimum of 35 days after 5 years' service. Variety of employee saving schemes and discounts from high-street retailers. Enhanced family and carers leave Enhanced family leave policies, including 26 weeks paid maternity and adoption leave, and two weeks paid paternity/partner leave. Our shared parental leave matches maternity leave meaning we pay up to 24 weeks at full pay. Up to five additional days leave are provided for those with significant caring responsibilities, two of which are paid. Learning and development Primary annual professional institution subscription. A broad range of opportunities to enhance both technical and soft skills through mentoring, formal training, and self-development options. Networks, communities, and social outcomes Join a wide range of groups including our Advanced Employee Networks which support our LGBTQ+, gender, race and ethnicity, disability, and parents/carers communities. Apply now, or for more information about our application process, click here.
The Infrastructure & Capital programmes team is part of Deloitte's Major Programmes practice (part of the wider Human Capital offering). Major Programmes typically involve the delivery of a major capital asset or infrastructure through large, complex programmes that require significant investments and span multiple years. Historically, most Programmes of this scale and impact fail to deliver value, on time and on budget. Over the last 50 years, the world has changed significantly, but the approach to tackling these increasingly cross-cutting, capital intensive and technologically complex programmes has not evolved at the same pace. Our clients look to us and our deep and broad programme delivery expertise to lead them through complex transformations and implement new and effective ways to deliver major programmes. Our market leading next generation delivery approach, Programme Aerodynamics, replaces siloed, conventional, linear thinking with multidisciplinary capability to help our clients deliver their most critical and demanding programmes while reinforcing Deloitte's commitment to purpose led change. Programme Aerodynamics is a fundamentally new approach bringing together mindsets, expertise, methodologies, and solutions from Strategy, Programme, Digital, Programme Leadership and Human Centred Transformation to better anticipate, shape and manage change in Major Programmes. It empowers project leaders to effectively anticipate and manage change, risk, and uncertainty across a programme's lifecycle, shaping its success. Our practice comprises a blend of those who have worked previously in industry (in both technical and non-technical roles) and those who have prior consulting experience. The strength and value Major Programmes bring to our clients and Deloitte is a result of challenges our clients face requires us to leverage this diverse range of skillsets and experiences. You will have the opportunity to work across a range of impactful programmes, building your skills and experience on the job, as well as supported by our world class professional development approach. You will also experience the breadth of what Deloitte offers, working with colleagues across a range of disciplines in a dynamic and collaborative environment and drawing on our market leading methods, and our global assets and tools. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte?It'show we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, whereverwe arein the world, welead the way,serve with integrity, take care of each other ,fosterinclusion, andcollaborate for measurable impact. These five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity Are you energized by the opportunity to tackle some of the world's biggest and most complex social, environmental, and economic challenges? Do you get excited about working with a diverse and global team of experts and experienced professionals? Are you passionate about leading organisations through transformation to deliver value and sustainable benefits to their customers, clients, and staff? If so, Deloitte's Infrastructure & Capital Programmes team could be the place for you! The Infrastructure and Capital Programmes team within Deloitte's Major Programmes Consulting practice works with organisations across asset intensive sectors delivering large, complex capital programmes and managing the operations and maintenance of major infrastructure assets. We are currently recruiting for individuals with industry and technical skills that can strengthen our capability to address complex programme challenges and create conditions for success for the world's most impactful programmes. Our work spans sectors including Transport (Rail, Road, Aviation), Nuclear, Power and Utilities, Real Estate, Oil and Gas, Mining, Emerging/Alternate Fuels, Defence, Manufacturing, and Telecommunications. We leverage Deloitte's breadth of expertise, including strong ties with Deloitte Digital, Risk Advisory, Real Estate, and Corporate Finance, to deliver comprehensive solutions. As a global centre of excellence, we collaborate with other geographies and member firms on high-profile engagements. This role offers the opportunity to work across diverse sectors, deploying your experience to help clients deliver programmes, manage operations, and maintain infrastructure assets. You will have access to a recognized development programme and market-leading frameworks successfully implemented on high-profile projects. Your Role The Infrastructure & Capital Programmes team are looking for skills and experience across 4 key areas: Providing our clients with tools and expertise within Programme Controls to enable improved programme performance and deliver value. Our bespoke, industry-leading toolkit focused on Capability development and Operational Model Design to define, delivery and demonstrate improvements in organisational capability maturity through each project lifecycle Catering for a diverse range of sectors to improve asset performance, reduce costs, enhance operational efficiency and increase overall value of the asset portfolio. A multifaceted offering designed to help organisations navigate the complexities of digital transformation to be more agile, efficient and competitive in the digital age. Connect to your skills and professional experience As a Manager: Take the lead in partnering with clients to solve complex issues, through leading teams to design, shape and deliver strategically significant projects and programmes Lead, develop and manage teams and workstreams including the development of engagement plans, managing critical paths and interdependencies, between workstreams that are implementing change for capital programme organisations including, but not limited to: Capability Development, Operating Model design and implementation Project Controls Transformation Digital Transformation Asset Management Progress reporting, risk management and financial controls in relation to the programme or workstream. The growth of client relationships and managing business development materials Mentoring and coaching of teams and team members. Work with a range of senior stakeholders both internally within Deloitte and in client organisations, at all levels including the C-suite, as a subject matter expert on Capital Programmes. Apply a combination of consulting experience, industry knowledge, tools and technology to anticipate and address programme and change management challenges with client and colleague teams. Support business development by bringing existing relationships, contributing to new business proposals, completing the sale with the client, and taking lead roles in industry and account teams. Bring competitor awareness and industry trends to inform best practice thinking. Contribute to internal practice development by participating in proposition, methodology and point of view development activities and supporting knowledge capture and sharing. Your responsibilities will flex depending on the size and nature of engagements, expertise within the project team and client requirements. Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Human Capital People are what powers enterprise. That's why we need to focus on the human experience in an ever-changing, digital world. We help clients utilise technology to support their workforce, organisation, and HR Transformations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "I've never experienced another business culture that's so unafraid to break traditional boundaries and is so forward looking in its strategy and approach." -Gillian, Consulting "The great culture, flexibility, and range of experiences that Deloitte offers is what sets this firm apart. In Human Capital, Deloitte is far ahead of any of our immediate competitors." - Sophia, Technology and Transformation . click apply for full job details
Jan 01, 2026
Full time
The Infrastructure & Capital programmes team is part of Deloitte's Major Programmes practice (part of the wider Human Capital offering). Major Programmes typically involve the delivery of a major capital asset or infrastructure through large, complex programmes that require significant investments and span multiple years. Historically, most Programmes of this scale and impact fail to deliver value, on time and on budget. Over the last 50 years, the world has changed significantly, but the approach to tackling these increasingly cross-cutting, capital intensive and technologically complex programmes has not evolved at the same pace. Our clients look to us and our deep and broad programme delivery expertise to lead them through complex transformations and implement new and effective ways to deliver major programmes. Our market leading next generation delivery approach, Programme Aerodynamics, replaces siloed, conventional, linear thinking with multidisciplinary capability to help our clients deliver their most critical and demanding programmes while reinforcing Deloitte's commitment to purpose led change. Programme Aerodynamics is a fundamentally new approach bringing together mindsets, expertise, methodologies, and solutions from Strategy, Programme, Digital, Programme Leadership and Human Centred Transformation to better anticipate, shape and manage change in Major Programmes. It empowers project leaders to effectively anticipate and manage change, risk, and uncertainty across a programme's lifecycle, shaping its success. Our practice comprises a blend of those who have worked previously in industry (in both technical and non-technical roles) and those who have prior consulting experience. The strength and value Major Programmes bring to our clients and Deloitte is a result of challenges our clients face requires us to leverage this diverse range of skillsets and experiences. You will have the opportunity to work across a range of impactful programmes, building your skills and experience on the job, as well as supported by our world class professional development approach. You will also experience the breadth of what Deloitte offers, working with colleagues across a range of disciplines in a dynamic and collaborative environment and drawing on our market leading methods, and our global assets and tools. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte?It'show we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, whereverwe arein the world, welead the way,serve with integrity, take care of each other ,fosterinclusion, andcollaborate for measurable impact. These five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity Are you energized by the opportunity to tackle some of the world's biggest and most complex social, environmental, and economic challenges? Do you get excited about working with a diverse and global team of experts and experienced professionals? Are you passionate about leading organisations through transformation to deliver value and sustainable benefits to their customers, clients, and staff? If so, Deloitte's Infrastructure & Capital Programmes team could be the place for you! The Infrastructure and Capital Programmes team within Deloitte's Major Programmes Consulting practice works with organisations across asset intensive sectors delivering large, complex capital programmes and managing the operations and maintenance of major infrastructure assets. We are currently recruiting for individuals with industry and technical skills that can strengthen our capability to address complex programme challenges and create conditions for success for the world's most impactful programmes. Our work spans sectors including Transport (Rail, Road, Aviation), Nuclear, Power and Utilities, Real Estate, Oil and Gas, Mining, Emerging/Alternate Fuels, Defence, Manufacturing, and Telecommunications. We leverage Deloitte's breadth of expertise, including strong ties with Deloitte Digital, Risk Advisory, Real Estate, and Corporate Finance, to deliver comprehensive solutions. As a global centre of excellence, we collaborate with other geographies and member firms on high-profile engagements. This role offers the opportunity to work across diverse sectors, deploying your experience to help clients deliver programmes, manage operations, and maintain infrastructure assets. You will have access to a recognized development programme and market-leading frameworks successfully implemented on high-profile projects. Your Role The Infrastructure & Capital Programmes team are looking for skills and experience across 4 key areas: Providing our clients with tools and expertise within Programme Controls to enable improved programme performance and deliver value. Our bespoke, industry-leading toolkit focused on Capability development and Operational Model Design to define, delivery and demonstrate improvements in organisational capability maturity through each project lifecycle Catering for a diverse range of sectors to improve asset performance, reduce costs, enhance operational efficiency and increase overall value of the asset portfolio. A multifaceted offering designed to help organisations navigate the complexities of digital transformation to be more agile, efficient and competitive in the digital age. Connect to your skills and professional experience As a Manager: Take the lead in partnering with clients to solve complex issues, through leading teams to design, shape and deliver strategically significant projects and programmes Lead, develop and manage teams and workstreams including the development of engagement plans, managing critical paths and interdependencies, between workstreams that are implementing change for capital programme organisations including, but not limited to: Capability Development, Operating Model design and implementation Project Controls Transformation Digital Transformation Asset Management Progress reporting, risk management and financial controls in relation to the programme or workstream. The growth of client relationships and managing business development materials Mentoring and coaching of teams and team members. Work with a range of senior stakeholders both internally within Deloitte and in client organisations, at all levels including the C-suite, as a subject matter expert on Capital Programmes. Apply a combination of consulting experience, industry knowledge, tools and technology to anticipate and address programme and change management challenges with client and colleague teams. Support business development by bringing existing relationships, contributing to new business proposals, completing the sale with the client, and taking lead roles in industry and account teams. Bring competitor awareness and industry trends to inform best practice thinking. Contribute to internal practice development by participating in proposition, methodology and point of view development activities and supporting knowledge capture and sharing. Your responsibilities will flex depending on the size and nature of engagements, expertise within the project team and client requirements. Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Human Capital People are what powers enterprise. That's why we need to focus on the human experience in an ever-changing, digital world. We help clients utilise technology to support their workforce, organisation, and HR Transformations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "I've never experienced another business culture that's so unafraid to break traditional boundaries and is so forward looking in its strategy and approach." -Gillian, Consulting "The great culture, flexibility, and range of experiences that Deloitte offers is what sets this firm apart. In Human Capital, Deloitte is far ahead of any of our immediate competitors." - Sophia, Technology and Transformation . click apply for full job details
Join Axon and be a Force for Good. At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you'll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. Your Impact As a Senior Platform Engineer on Dedrone's Infrastructure Services team, you will accelerate product development by building and maintaining the core infrastructure, tooling, and automation systems that engineering teams rely on. You will shape the CI/CD ecosystem, strengthen observability platforms, and deliver scalable, secure cloud infrastructure. This role enables deep technical ownership and provides significant opportunities to influence engineering standards, developer experience, and future platform architecture across the product teams. What You'll Do Location: Onsite at our London, UK office 4 days a week Reports to: Engineering Manager, Infrastructure Services Direct Reports: none Own, design, and optimize CI/CD pipelines supporting Dedrone's distributed, product ecosystem-reducing build times, deployment friction, and manual overhead. Build, automate, and maintain AWS infrastructure using Infrastructure-as-Code (Terraform or AWS CDK), ensuring scalable, secure, and reusable cloud environments. Maintain and evolve backend services owned by the team Architect, optimize, and secure Docker images and container workflows; support orchestration environments (such as ECS, EKS, Kubernetes). Strengthen and expand Dedrone's observability stack-metrics, logging, tracing, and alerting-leveraging tools such as Grafana, Cloudwatch Establish and promote engineering best practices across development standards, CI/CD patterns, infrastructure templates, and reusable tooling. Partner closely with product engineering teams to understand bottlenecks, reduce toil, and increase overall developer velocity. Contribute to security-focused improvements across the platform CI/CD, IAM, secrets management, and cloud resource hardening. Collaborate with Axon platform, infrastructure, and security teams to align workflows and adopt shared best practices. Deliver measurable improvements to system reliability, automation, and infrastructure scalability. What You Bring 3+ years of relevant experience in cloud infrastructure, developer tooling, backend engineering, or platform/DevOps roles, with an emphasis on practical, hands on expertise over formal education. Proficiency with modern cloud and automation tooling, including CI/CD pipeline development, AWS services (EC2, ECS/EKS, S3, IAM, CloudWatch), Infrastructure-as-Code (Terraform or AWS CDK), and containerization using Docker and orchestration tools such as ECS, EKS, or Kubernetes. Strong engineering fundamentals, including backend development experience (e.g., Java, Go, Python), as well as Linux, Bash, and scripting skills used for automation, debugging, and improving developer workflows. Experience implementing observability practices-including metrics, logging, and tracing-and using insights to diagnose issues, improve reliability, and elevate developer experience across systems. A collaborative approach grounded in Axon's values-showing ownership, candor, customer success, the courage to boldly go, and the ambition to aim far and win right-supported by a track record of reducing toil, resolving bottlenecks, and strengthening the overall engineering ecosystem. Work Location This role is based out of our London, UK office and follows a hybrid schedule. We rely on in person collaboration and ask that team members work onsite Tuesday through Friday, with flexibility to work remotely on Mondays unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in office culture is designed to foster meaningful teamwork, mentorship, and shared success. Benefits that Benefit You Competitive base salary and RSUs Comprehensive pension plan with matching contribution Private health insurance & cash plans 30 days paid holiday + UK public holidays Enhanced maternity/paternity leave GymPass subscription Life assurance & income protection Career growth support and wellness resources Benefits listed herein may vary depending on the nature of your employment and the location where you work. Don't meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve. Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you're excited about this role and our mission to Protect Life but your experience doesn't align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Important Notes The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions. Some roles may also require legal eligibility to work in a firearms environment. We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice. Axon's mission is to Protect Life and is committed to the well being and safety of its employees as well as Axon's impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment. We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We're committed to hiring the best talent-regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances-and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email . Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.
Jan 01, 2026
Full time
Join Axon and be a Force for Good. At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you'll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. Your Impact As a Senior Platform Engineer on Dedrone's Infrastructure Services team, you will accelerate product development by building and maintaining the core infrastructure, tooling, and automation systems that engineering teams rely on. You will shape the CI/CD ecosystem, strengthen observability platforms, and deliver scalable, secure cloud infrastructure. This role enables deep technical ownership and provides significant opportunities to influence engineering standards, developer experience, and future platform architecture across the product teams. What You'll Do Location: Onsite at our London, UK office 4 days a week Reports to: Engineering Manager, Infrastructure Services Direct Reports: none Own, design, and optimize CI/CD pipelines supporting Dedrone's distributed, product ecosystem-reducing build times, deployment friction, and manual overhead. Build, automate, and maintain AWS infrastructure using Infrastructure-as-Code (Terraform or AWS CDK), ensuring scalable, secure, and reusable cloud environments. Maintain and evolve backend services owned by the team Architect, optimize, and secure Docker images and container workflows; support orchestration environments (such as ECS, EKS, Kubernetes). Strengthen and expand Dedrone's observability stack-metrics, logging, tracing, and alerting-leveraging tools such as Grafana, Cloudwatch Establish and promote engineering best practices across development standards, CI/CD patterns, infrastructure templates, and reusable tooling. Partner closely with product engineering teams to understand bottlenecks, reduce toil, and increase overall developer velocity. Contribute to security-focused improvements across the platform CI/CD, IAM, secrets management, and cloud resource hardening. Collaborate with Axon platform, infrastructure, and security teams to align workflows and adopt shared best practices. Deliver measurable improvements to system reliability, automation, and infrastructure scalability. What You Bring 3+ years of relevant experience in cloud infrastructure, developer tooling, backend engineering, or platform/DevOps roles, with an emphasis on practical, hands on expertise over formal education. Proficiency with modern cloud and automation tooling, including CI/CD pipeline development, AWS services (EC2, ECS/EKS, S3, IAM, CloudWatch), Infrastructure-as-Code (Terraform or AWS CDK), and containerization using Docker and orchestration tools such as ECS, EKS, or Kubernetes. Strong engineering fundamentals, including backend development experience (e.g., Java, Go, Python), as well as Linux, Bash, and scripting skills used for automation, debugging, and improving developer workflows. Experience implementing observability practices-including metrics, logging, and tracing-and using insights to diagnose issues, improve reliability, and elevate developer experience across systems. A collaborative approach grounded in Axon's values-showing ownership, candor, customer success, the courage to boldly go, and the ambition to aim far and win right-supported by a track record of reducing toil, resolving bottlenecks, and strengthening the overall engineering ecosystem. Work Location This role is based out of our London, UK office and follows a hybrid schedule. We rely on in person collaboration and ask that team members work onsite Tuesday through Friday, with flexibility to work remotely on Mondays unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in office culture is designed to foster meaningful teamwork, mentorship, and shared success. Benefits that Benefit You Competitive base salary and RSUs Comprehensive pension plan with matching contribution Private health insurance & cash plans 30 days paid holiday + UK public holidays Enhanced maternity/paternity leave GymPass subscription Life assurance & income protection Career growth support and wellness resources Benefits listed herein may vary depending on the nature of your employment and the location where you work. Don't meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve. Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you're excited about this role and our mission to Protect Life but your experience doesn't align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Important Notes The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions. Some roles may also require legal eligibility to work in a firearms environment. We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice. Axon's mission is to Protect Life and is committed to the well being and safety of its employees as well as Axon's impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment. We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We're committed to hiring the best talent-regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances-and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email . Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.
Overview Vacancy: Data Analyst. Location: London. Employment Type: Permanent. We are Ki, an innovative, data-led insurance business. Ki's mission is to digitally disrupt and revolutionise a 335-year-old market, working with partners like Google and UCL to build analytics-led products that support strategic business goals. Responsibilities Bring experience building dashboards in a modern BI and Python to support the development of data visualisation initiatives, including design, build and maintenance to meet business requirements and user needs. Generate valuable data insights for the business, and identify opportunities to use data science/engineering techniques to extract value from internal/external data assets to enrich analytical capabilities. Utilise statistical techniques (e.g., regression, clustering, correlation analysis) as part of the role where applicable. What you will be doing Work at the intersection of analytics, engineering and product. Collaborate within and across teams to support and drive design, development, and optimization of analytics, data models, reports, and other data-driven products that support strategic business goals. Recruitment process Initial recruiter screening call Interview with hiring manager Technical interview (scope may vary by role) Values interview Ki Values Know Your Customer: Put yourself in their shoes. Understand and balance the different needs of our customers, acting with integrity and empathy to create something excellent. Grow Together: Empower each other to succeed. Recognise the work of our teams, while celebrating individual success. Embrace diverse perspectives so we can develop and grow together. Be Courageous: Think big, push boundaries. Don't be afraid to fail because that's how we learn. Test, adapt, improve - always strive to be better. Our culture Ki is committed to creating an inclusive environment where every colleague is valued and respected for who they are and can do the best work of their careers. Inclusion is a critical foundation of our business and people strategies, supporting our vision of becoming a market-leading, digital and data-led specialty insurance business. An inclusive workplace fuels innovation because creativity thrives when everyone feels valued, respected, and supported to drive it. What we offer You'll receive a highly competitive remuneration and benefits package. This is kept under constant review to remain relevant. We understand the power of saying thank you and take time to acknowledge and reward extraordinary effort by teams or individuals. If this sounds like a role and a culture that appeals to you, apply now!
Jan 01, 2026
Full time
Overview Vacancy: Data Analyst. Location: London. Employment Type: Permanent. We are Ki, an innovative, data-led insurance business. Ki's mission is to digitally disrupt and revolutionise a 335-year-old market, working with partners like Google and UCL to build analytics-led products that support strategic business goals. Responsibilities Bring experience building dashboards in a modern BI and Python to support the development of data visualisation initiatives, including design, build and maintenance to meet business requirements and user needs. Generate valuable data insights for the business, and identify opportunities to use data science/engineering techniques to extract value from internal/external data assets to enrich analytical capabilities. Utilise statistical techniques (e.g., regression, clustering, correlation analysis) as part of the role where applicable. What you will be doing Work at the intersection of analytics, engineering and product. Collaborate within and across teams to support and drive design, development, and optimization of analytics, data models, reports, and other data-driven products that support strategic business goals. Recruitment process Initial recruiter screening call Interview with hiring manager Technical interview (scope may vary by role) Values interview Ki Values Know Your Customer: Put yourself in their shoes. Understand and balance the different needs of our customers, acting with integrity and empathy to create something excellent. Grow Together: Empower each other to succeed. Recognise the work of our teams, while celebrating individual success. Embrace diverse perspectives so we can develop and grow together. Be Courageous: Think big, push boundaries. Don't be afraid to fail because that's how we learn. Test, adapt, improve - always strive to be better. Our culture Ki is committed to creating an inclusive environment where every colleague is valued and respected for who they are and can do the best work of their careers. Inclusion is a critical foundation of our business and people strategies, supporting our vision of becoming a market-leading, digital and data-led specialty insurance business. An inclusive workplace fuels innovation because creativity thrives when everyone feels valued, respected, and supported to drive it. What we offer You'll receive a highly competitive remuneration and benefits package. This is kept under constant review to remain relevant. We understand the power of saying thank you and take time to acknowledge and reward extraordinary effort by teams or individuals. If this sounds like a role and a culture that appeals to you, apply now!
Agile Delivery Manager - Defined Benefit area Location: London - hybrid 50% Full time - 35 hours At Just we encourage a flexible and agile working environment for the majority of our opportunities. Get in touch with us to discuss in more detail. Who are Just? We help people achieve a better later life. That's our purpose and it's the reason we exist. We are a fast-growing FTSE 250 company helping customers enjoy the retirement they deserve. We do this through a variety of market leading, award-winning products and services, delivered by a diverse team of over 1,400 purpose-led colleagues who genuinely put the customer at the heart of everything we do. This is a brilliant time to join our business. We are on an exciting growth journey to become the UK's most loved retirement expert. About the role The Delivery Manager leads Agile teams to deliver complex projects on time, within scope, and aligned with business priorities. They drive business value by enabling cross-functional collaboration and promoting agility and continuous improvement. With a proactive approach, the Delivery Manager oversees end-to-end delivery across multiple domains, managing risks and ensuring alignment with company standards while focusing on iterative value throughout the project lifecycle. Collaborating closely with stakeholders in business, change, and software engineering, they help shape priorities, support business case development, and create actionable delivery plans, thriving in a fast-paced Agile environment to ensure project success. Key Responsibilities Delivery Management:Plan, execute, and deliver projects over £2M, ensuring alignment with business goals and stakeholder expectations. Benefits Realisation:Collaborate with Sponsors and Product Owners to define and prioritise business outcomes and success measures. Scrum Master Duties:Facilitate Scrum ceremonies, remove blockers, and support team performance. Coaching & Mentoring:Guide teams and stakeholders to improve Agile practices and maturity. Facilitation:Lead teams through project phases to drive continuous improvement and overcome challenges. Agile Training:Educate on Agile methods, including Scrum, Kanban, story mapping, refinement, and release planning. Problem Solving:Identify and resolve issues impacting team performance using data-driven insights. Conflict Resolution:Transform conflicts into constructive discussions to enhance team effectiveness. Role Modelling:Build trust, demonstrate values, and promote continuous improvement. Servant Leadership:Protect the team from distractions and ensure transparency to enable leadership support. Change Advocacy:Promote organizational transformation and share best practices across teams. Community Engagement:Contribute to communities of practice with fresh ideas and energy. Adaptability:Lead diverse teams, including those using bespoke software frameworks, with flexibility. Skills and Knowledge and Experience Proven experience in Financial Services is essential. Background in Change Delivery for Bulk Purchase Annuities (BPA) or Pension Risk Transfer (PRT) products is highly desirable. Strong Agile expertise in Scrum, Kanban, and scaling frameworks (e.g., SAFe, LeSS), with a deep understanding of Agile principles and lean thinking. Significant experience coaching Product Owners, teams, stakeholders, and senior leadership on Agile delivery within regulated environments. Proven servant leadership and strong communication skills, able to influence at all levels. Solid delivery management experience across multi-functional projects, including risk and dependency management, with familiarity of the software development lifecycle. Experience managing third-party vendors and aligning cross-functional teams toward common delivery goals. Active contributor to Scrum Master and Delivery communities of practice. Broad delivery experience including Kanban, XP, Design Thinking, and Coaching Competency. Company Benefits A Competitive Salary, Pension Scheme and Life Assurance Along with 25 Days Annual Leave plus an Additional Day on us for your Birthday Private Medical Cover and Income Protection, just in case A generous and highly achievable bonus scheme - paid annually based on individual and company performance against targets Opportunity to progress within your career both in-role and within the company FREE access to the Headspace App, a 24/7 Employee Assistance Helpline and Trained Physical & Mental Health First Aiders (On-Site) A variety of Employee Funded Benefits available to you via our Online Benefits Portal Plus, several additional purchase options available for you and your loved ones Why Just? At Just you'll have the opportunity to develop your career, whilst making a difference to the lives of those around you. You'll be part of a company with a strong and distinctiveculture - we're ambitious, curious and collaborative - and every decision we make centres around being Just and delivering the best outcomes for our customers. We're committed to building a more sustainable business, and we're working hard to make progress against ourNet Zero targets . We're reducing our reliance on fossil fuels in our offices, switching to more sustainable sources of energy and we're investing more of our money in green and social assets. Valuing diversity of thought and fostering a sense of belonging is critical to our business success, driving innovation and balanced decision making. Our work onDEIB (Diversity, Equity, Inclusion and Belonging) aims to deliver a brilliant employee experience underpinned by a sense of belonging, where our people feel proud to work at Just. We remain committed to our publicly disclosed HM Treasury Women in Finance Charter and Race at Work Charter targets and support a wide range of employee network and events, championing issues including intergenerational working, social mobility and neurodiversity.
Jan 01, 2026
Full time
Agile Delivery Manager - Defined Benefit area Location: London - hybrid 50% Full time - 35 hours At Just we encourage a flexible and agile working environment for the majority of our opportunities. Get in touch with us to discuss in more detail. Who are Just? We help people achieve a better later life. That's our purpose and it's the reason we exist. We are a fast-growing FTSE 250 company helping customers enjoy the retirement they deserve. We do this through a variety of market leading, award-winning products and services, delivered by a diverse team of over 1,400 purpose-led colleagues who genuinely put the customer at the heart of everything we do. This is a brilliant time to join our business. We are on an exciting growth journey to become the UK's most loved retirement expert. About the role The Delivery Manager leads Agile teams to deliver complex projects on time, within scope, and aligned with business priorities. They drive business value by enabling cross-functional collaboration and promoting agility and continuous improvement. With a proactive approach, the Delivery Manager oversees end-to-end delivery across multiple domains, managing risks and ensuring alignment with company standards while focusing on iterative value throughout the project lifecycle. Collaborating closely with stakeholders in business, change, and software engineering, they help shape priorities, support business case development, and create actionable delivery plans, thriving in a fast-paced Agile environment to ensure project success. Key Responsibilities Delivery Management:Plan, execute, and deliver projects over £2M, ensuring alignment with business goals and stakeholder expectations. Benefits Realisation:Collaborate with Sponsors and Product Owners to define and prioritise business outcomes and success measures. Scrum Master Duties:Facilitate Scrum ceremonies, remove blockers, and support team performance. Coaching & Mentoring:Guide teams and stakeholders to improve Agile practices and maturity. Facilitation:Lead teams through project phases to drive continuous improvement and overcome challenges. Agile Training:Educate on Agile methods, including Scrum, Kanban, story mapping, refinement, and release planning. Problem Solving:Identify and resolve issues impacting team performance using data-driven insights. Conflict Resolution:Transform conflicts into constructive discussions to enhance team effectiveness. Role Modelling:Build trust, demonstrate values, and promote continuous improvement. Servant Leadership:Protect the team from distractions and ensure transparency to enable leadership support. Change Advocacy:Promote organizational transformation and share best practices across teams. Community Engagement:Contribute to communities of practice with fresh ideas and energy. Adaptability:Lead diverse teams, including those using bespoke software frameworks, with flexibility. Skills and Knowledge and Experience Proven experience in Financial Services is essential. Background in Change Delivery for Bulk Purchase Annuities (BPA) or Pension Risk Transfer (PRT) products is highly desirable. Strong Agile expertise in Scrum, Kanban, and scaling frameworks (e.g., SAFe, LeSS), with a deep understanding of Agile principles and lean thinking. Significant experience coaching Product Owners, teams, stakeholders, and senior leadership on Agile delivery within regulated environments. Proven servant leadership and strong communication skills, able to influence at all levels. Solid delivery management experience across multi-functional projects, including risk and dependency management, with familiarity of the software development lifecycle. Experience managing third-party vendors and aligning cross-functional teams toward common delivery goals. Active contributor to Scrum Master and Delivery communities of practice. Broad delivery experience including Kanban, XP, Design Thinking, and Coaching Competency. Company Benefits A Competitive Salary, Pension Scheme and Life Assurance Along with 25 Days Annual Leave plus an Additional Day on us for your Birthday Private Medical Cover and Income Protection, just in case A generous and highly achievable bonus scheme - paid annually based on individual and company performance against targets Opportunity to progress within your career both in-role and within the company FREE access to the Headspace App, a 24/7 Employee Assistance Helpline and Trained Physical & Mental Health First Aiders (On-Site) A variety of Employee Funded Benefits available to you via our Online Benefits Portal Plus, several additional purchase options available for you and your loved ones Why Just? At Just you'll have the opportunity to develop your career, whilst making a difference to the lives of those around you. You'll be part of a company with a strong and distinctiveculture - we're ambitious, curious and collaborative - and every decision we make centres around being Just and delivering the best outcomes for our customers. We're committed to building a more sustainable business, and we're working hard to make progress against ourNet Zero targets . We're reducing our reliance on fossil fuels in our offices, switching to more sustainable sources of energy and we're investing more of our money in green and social assets. Valuing diversity of thought and fostering a sense of belonging is critical to our business success, driving innovation and balanced decision making. Our work onDEIB (Diversity, Equity, Inclusion and Belonging) aims to deliver a brilliant employee experience underpinned by a sense of belonging, where our people feel proud to work at Just. We remain committed to our publicly disclosed HM Treasury Women in Finance Charter and Race at Work Charter targets and support a wide range of employee network and events, championing issues including intergenerational working, social mobility and neurodiversity.
At Just we encourage a flexible and agile working environment for the majority of our opportunities. Get in touch with us to discuss in more detail. Who are Just? We help people achieve a better later life. That's our purpose and it's the reason we exist. We are a fast-growing FTSE 250 company helping customers enjoy the retirement they deserve. We do this through a variety of market leading, award-winning products and services, delivered by a diverse team of over 1,400 purpose-led colleagues who genuinely put the customer at the heart of everything we do. This is a brilliant time to join our business. We are on an exciting growth journey to become the UK's most loved retirement expert. The Role We're looking for a Software Engineer to join one of our multidisciplinary, cross-functional, lean delivery squads, focused on rapidly delivering value to our customers through our mobile app and website. Our ideal candidate will have experience across different technologies and projects, combined with a desire to keep growing their skills - learning new languages, technologies and practices, solving tough problems and mastering areas you already know. You'll be comfortable working alongside a mixed team of software engineers, senior software engineers and product managers and other colleagues to ensure we're delivering the right thing in the right way. As well as hands-on coding we would like to see your ability to clearly explain your work to the team and broader stakeholders. You are passionate about the craft of software development and contribute to technical and non-technical discussions that help shape the direction of digital product delivery. You are able to work independently, as well as collaboratively, on user stories within an agile delivery environment and are versed in modern software delivery practices. You care about creating quality software that delivers value to consumers, in a thoughtfully pragmatic way. Key Responsibilities Providing engineering expertise and experience as a member of a cross functional delivery team, working alongside other engineers, designers, QA, delivery lead and a tech lead Employ modern development practices to ship high-quality software Ability to adapt to new languages and frameworks Helping to choose the right technology for the job, striving for simplicity Providing support for digital products once they are live Pair programming with other members of the team, including designers and QAs Own the delivery of user stories end-to-end, working within agile principles Help break large deliverables into small, lean incremental user stories Actively contribute to agile ceremonies Working collaboratively with other engineers within Just to advance our practice across product squads. Your Experience Web/mobile development languages (Typescript, Tailwind and a good understanding of underlying HTML, CSS). Databases (Mongo) Test automation following Test Driven Development Practices including Unit, Integration and end-to-end testing Supporting a highly-available production system, diagnosing issues raised from logs and observability tooling (Dynatrace), triage and resolution. Company Benefits A Competitive Salary, Pension Scheme and Life Assurance Along with 25 Days Annual Leave plus an Additional Day on us for your Birthday Private Medical Cover and Income Protection, just in case A generous and highly achievable bonus scheme - paid annually based on individual and company performance against targets Opportunity to progress within your career both in-role and within the company FREE access to the Headspace App, a 24/7 Employee Assistance Helpline and Trained Physical & Mental Health First Aiders (On-Site) A variety of Employee Funded Benefits available to you via our Online Benefits Portal Plus, several additional purchase options available for you and your loved ones Why Just? At Just you'll have the opportunity to develop your career, whilst making a difference to the lives of those around you. You'll be part of a company with a strong and distinctive culture - we're ambitious, curious and collaborative - and every decision we make centres around being Just and delivering the best outcomes for our customers. We're committed to building a more sustainable business, and we're working hard to make progress against our Net Zero targets . We're reducing our reliance on fossil fuels in our offices, switching to more sustainable sources of energy and we're investing more of our money in green and social assets. Valuing diversity of thought and fostering a sense of belonging is critical to our business success, driving innovation and balanced decision making. Our work on DEIB (Diversity, Equity, Inclusion and Belonging) aims to deliver a brilliant employee experience underpinned by a sense of belonging, where our people feel proud to work at Just. We remain committed to our publicly disclosed HM Treasury Women in Finance Charter and Race at Work Charter targets and support a wide range of employee network and events, championing issues including intergenerational working, social mobility and neurodiversity.
Jan 01, 2026
Full time
At Just we encourage a flexible and agile working environment for the majority of our opportunities. Get in touch with us to discuss in more detail. Who are Just? We help people achieve a better later life. That's our purpose and it's the reason we exist. We are a fast-growing FTSE 250 company helping customers enjoy the retirement they deserve. We do this through a variety of market leading, award-winning products and services, delivered by a diverse team of over 1,400 purpose-led colleagues who genuinely put the customer at the heart of everything we do. This is a brilliant time to join our business. We are on an exciting growth journey to become the UK's most loved retirement expert. The Role We're looking for a Software Engineer to join one of our multidisciplinary, cross-functional, lean delivery squads, focused on rapidly delivering value to our customers through our mobile app and website. Our ideal candidate will have experience across different technologies and projects, combined with a desire to keep growing their skills - learning new languages, technologies and practices, solving tough problems and mastering areas you already know. You'll be comfortable working alongside a mixed team of software engineers, senior software engineers and product managers and other colleagues to ensure we're delivering the right thing in the right way. As well as hands-on coding we would like to see your ability to clearly explain your work to the team and broader stakeholders. You are passionate about the craft of software development and contribute to technical and non-technical discussions that help shape the direction of digital product delivery. You are able to work independently, as well as collaboratively, on user stories within an agile delivery environment and are versed in modern software delivery practices. You care about creating quality software that delivers value to consumers, in a thoughtfully pragmatic way. Key Responsibilities Providing engineering expertise and experience as a member of a cross functional delivery team, working alongside other engineers, designers, QA, delivery lead and a tech lead Employ modern development practices to ship high-quality software Ability to adapt to new languages and frameworks Helping to choose the right technology for the job, striving for simplicity Providing support for digital products once they are live Pair programming with other members of the team, including designers and QAs Own the delivery of user stories end-to-end, working within agile principles Help break large deliverables into small, lean incremental user stories Actively contribute to agile ceremonies Working collaboratively with other engineers within Just to advance our practice across product squads. Your Experience Web/mobile development languages (Typescript, Tailwind and a good understanding of underlying HTML, CSS). Databases (Mongo) Test automation following Test Driven Development Practices including Unit, Integration and end-to-end testing Supporting a highly-available production system, diagnosing issues raised from logs and observability tooling (Dynatrace), triage and resolution. Company Benefits A Competitive Salary, Pension Scheme and Life Assurance Along with 25 Days Annual Leave plus an Additional Day on us for your Birthday Private Medical Cover and Income Protection, just in case A generous and highly achievable bonus scheme - paid annually based on individual and company performance against targets Opportunity to progress within your career both in-role and within the company FREE access to the Headspace App, a 24/7 Employee Assistance Helpline and Trained Physical & Mental Health First Aiders (On-Site) A variety of Employee Funded Benefits available to you via our Online Benefits Portal Plus, several additional purchase options available for you and your loved ones Why Just? At Just you'll have the opportunity to develop your career, whilst making a difference to the lives of those around you. You'll be part of a company with a strong and distinctive culture - we're ambitious, curious and collaborative - and every decision we make centres around being Just and delivering the best outcomes for our customers. We're committed to building a more sustainable business, and we're working hard to make progress against our Net Zero targets . We're reducing our reliance on fossil fuels in our offices, switching to more sustainable sources of energy and we're investing more of our money in green and social assets. Valuing diversity of thought and fostering a sense of belonging is critical to our business success, driving innovation and balanced decision making. Our work on DEIB (Diversity, Equity, Inclusion and Belonging) aims to deliver a brilliant employee experience underpinned by a sense of belonging, where our people feel proud to work at Just. We remain committed to our publicly disclosed HM Treasury Women in Finance Charter and Race at Work Charter targets and support a wide range of employee network and events, championing issues including intergenerational working, social mobility and neurodiversity.
Join Pigment: The AI Platform Redefining Business Planning Pigment is the AI-powered business planning and performance management platform built for agility and scale. We connect people, data, and processes in one intuitive, feature-rich solution, empowering every team-from Finance to HR-to build, adapt, and align strategic plans in real time. Founded in 2019, Pigment is one of the fastest-growing SaaS companies globally. Industry leaders like Unilever, Snowflake, Siemens, and DPD use Pigment daily to make more informed decisions and confidently navigate any scenario. With a team of 500+ across Paris, London, New York, San Francisco, and Toronto, we've raised nearly $400M from top-tier investors and were named a Visionary in the 2024 Gartner Magic Quadrant for Financial Planning Software. At Pigment, we take smart risks, celebrate bold ideas, and challenge the status quo-all while working as one team. If you're driven by innovation and ready to make an impact at scale, we'd love to hear from you. As a Customer Success Manager (CSM), you'll ensure our customers achieve a high level of adoption and business value from using Pigment, with a specific focus on supporting a book of high-value accounts. You will play a crucial role in developing a trusted advisor relationship with customer executive sponsors while establishing measurable goals & KPIs for your accounts and driving a plan to completion. Additional Responsibilities Manage customer implementations of Pigment, ensuring that customers understand the platform's value and attain a high level of adoption Navigate through multiple departments within an organisation to expand use cases and the business value of Pigment. Deliver awe-inspiring presentations and trainings; provide recommendations on insightful best practices, and structure creative solutions to optimize engagement. Lead the development of the Pigment community through thought leadership, events, and developing best practices. Develop deep product expertise and creativity, working closely with our product team on the product vision and roadmap. Minimum Requirements BA/BS degree required, MBA or other relevant advanced degree preferred. 5 years of experience in customer success, account management or a similar role within a software/SaaS company. You have a proven track record of effectively managing a high-volume of accounts; driving customer adoption, satisfaction, renewals, and expansion. Preferred Qualifications 5 years of experience in account management, sales, or professional services at a software/SaaS company. Proven track record of building strong C-level executive relationships and demonstrating a deep sense of empathy and dedication. Experience preparing and delivering presentations targeted to a senior audience. Ability to explain technical solutions, establish goals, develop opportunities, and provide reporting/dashboards to identify trends and improve the customer experience. Experience deploying SaaS platforms across enterprise organizations and driving long-term engagement Strategic thinker who is comfortable in a fast-paced, always-on, highly ambiguous start-up environment. What we offer Competitive package Stock options to ensure you have a stake in Pigment's growth Bike2work scheme - save on a new bike and gear while commuting the greener way Trust and flexible working hours Along with one company offsite every year, we have brand new offices at the heart of major cities including New York, San Francisco, Toronto, Paris, and London High-end equipment (based on stock/availability) to do your work in the best conditions Remote-friendly environment How we work Thrive Together: We win as a team - acting as founders and doing the right thing for our peers, customers, partners, and planet. Never Settle: We push boundaries with ambition and rigor, building a passionate Pigment community. Go For It: We're biased towards action. Every step fuels learning and brings us closer to our mission. Be Real, Be Humble: We value feedback, empathy, and openness - knowing we're all striving to do our best. Champion Our Customer: We lead with empathy, simplify complexity, and make our customers heroes in their organisations. We conduct background checks as part of our hiring process, in accordance with applicable laws and regulations in the countries where we operate. This may include verification of employment history, education, and, where legally permitted, criminal records. Any checks will be conducted lawfully prior to formal employment contracts being signed, with candidate consent, and information will be treated confidentially. Pigment is an equal opportunity employer. We believe diversity is a strength and fosters innovation. We are committed to enabling everyone to feel included and valued at the workplace. All qualified applicants will receive consideration for employment without regard to age, color, family, gender identity, marital status, national origin, physical or mental disability, sex (including pregnancy), sexual orientation, social origin, or any other characteristic protected by applicable laws. We may process your personal data in accordance with our HR Data Protection Notice.
Jan 01, 2026
Full time
Join Pigment: The AI Platform Redefining Business Planning Pigment is the AI-powered business planning and performance management platform built for agility and scale. We connect people, data, and processes in one intuitive, feature-rich solution, empowering every team-from Finance to HR-to build, adapt, and align strategic plans in real time. Founded in 2019, Pigment is one of the fastest-growing SaaS companies globally. Industry leaders like Unilever, Snowflake, Siemens, and DPD use Pigment daily to make more informed decisions and confidently navigate any scenario. With a team of 500+ across Paris, London, New York, San Francisco, and Toronto, we've raised nearly $400M from top-tier investors and were named a Visionary in the 2024 Gartner Magic Quadrant for Financial Planning Software. At Pigment, we take smart risks, celebrate bold ideas, and challenge the status quo-all while working as one team. If you're driven by innovation and ready to make an impact at scale, we'd love to hear from you. As a Customer Success Manager (CSM), you'll ensure our customers achieve a high level of adoption and business value from using Pigment, with a specific focus on supporting a book of high-value accounts. You will play a crucial role in developing a trusted advisor relationship with customer executive sponsors while establishing measurable goals & KPIs for your accounts and driving a plan to completion. Additional Responsibilities Manage customer implementations of Pigment, ensuring that customers understand the platform's value and attain a high level of adoption Navigate through multiple departments within an organisation to expand use cases and the business value of Pigment. Deliver awe-inspiring presentations and trainings; provide recommendations on insightful best practices, and structure creative solutions to optimize engagement. Lead the development of the Pigment community through thought leadership, events, and developing best practices. Develop deep product expertise and creativity, working closely with our product team on the product vision and roadmap. Minimum Requirements BA/BS degree required, MBA or other relevant advanced degree preferred. 5 years of experience in customer success, account management or a similar role within a software/SaaS company. You have a proven track record of effectively managing a high-volume of accounts; driving customer adoption, satisfaction, renewals, and expansion. Preferred Qualifications 5 years of experience in account management, sales, or professional services at a software/SaaS company. Proven track record of building strong C-level executive relationships and demonstrating a deep sense of empathy and dedication. Experience preparing and delivering presentations targeted to a senior audience. Ability to explain technical solutions, establish goals, develop opportunities, and provide reporting/dashboards to identify trends and improve the customer experience. Experience deploying SaaS platforms across enterprise organizations and driving long-term engagement Strategic thinker who is comfortable in a fast-paced, always-on, highly ambiguous start-up environment. What we offer Competitive package Stock options to ensure you have a stake in Pigment's growth Bike2work scheme - save on a new bike and gear while commuting the greener way Trust and flexible working hours Along with one company offsite every year, we have brand new offices at the heart of major cities including New York, San Francisco, Toronto, Paris, and London High-end equipment (based on stock/availability) to do your work in the best conditions Remote-friendly environment How we work Thrive Together: We win as a team - acting as founders and doing the right thing for our peers, customers, partners, and planet. Never Settle: We push boundaries with ambition and rigor, building a passionate Pigment community. Go For It: We're biased towards action. Every step fuels learning and brings us closer to our mission. Be Real, Be Humble: We value feedback, empathy, and openness - knowing we're all striving to do our best. Champion Our Customer: We lead with empathy, simplify complexity, and make our customers heroes in their organisations. We conduct background checks as part of our hiring process, in accordance with applicable laws and regulations in the countries where we operate. This may include verification of employment history, education, and, where legally permitted, criminal records. Any checks will be conducted lawfully prior to formal employment contracts being signed, with candidate consent, and information will be treated confidentially. Pigment is an equal opportunity employer. We believe diversity is a strength and fosters innovation. We are committed to enabling everyone to feel included and valued at the workplace. All qualified applicants will receive consideration for employment without regard to age, color, family, gender identity, marital status, national origin, physical or mental disability, sex (including pregnancy), sexual orientation, social origin, or any other characteristic protected by applicable laws. We may process your personal data in accordance with our HR Data Protection Notice.
Position Overview Executes and manages systems and processes to deliver A level operations and customer experiences in company restaurants. This will be a hands on role that leads the RGM's supporting the expansion of the company footprint and builds stability and sustained results in company restaurants. Visits and evaluates restaurant performance using company audit forms, coaching RGM's and Teams (WDRV and FSA etc). Accountable for delivering company financial results. Talent planning, development and acquisition to support company operations. Company restaurant Culture ambassador. Partners with training and HR to plan and execute the company cadence of new restaurant opens. Partners with cross functional departments on all company projects/ initiatives. Key Responsibilities Operational Performance Responsible for Company restaurant execution of all systems and tools that deliver an exceptional customer experience grounded in the "Wendy's Way" Model, resulting in A level restaurants. Conducts restaurant evaluations to monitor and provide feedback on performance. Creates a company business plan that ladders up to the overall market plan with clear operational targets. Activates and develops action plans and strategies to deliver A level operations. Ensures all food safety procedures are executed according to brand, and health regulations. Financial Performance Financial performance of company restaurants to achieve planned profitability. Through leadership, coaching and direction of the team. Key management areas, Food, Labour, controllable costs, cash control. Execution of safety and security policies as related to risk. Ensures the use of all core systems to support financial result. People Recruitment Development Partnering with HR, develops and executes a people recruitment plan that supports company restaurant growth plan and ongoing business needs. Partners with Training to develop and execute training plans that fuels the pipeline of trained leaders to support company restaurant growth. Manages the performance management processes for company restaurants, leveraging IPP, IDP, and proper escalation of any employee issues. Activates a productive, motivating workplace through coaching development and recognition. The customers experience will never exceed the employees experience. Builds the restaurant culture. Business Partnership Driving Company Results and Restaurant Count Partners with Marketing to develop and implement the markets plan to maximize sales and blunt competitor intrusion. In company restaurants. Partners with development and construction and HOO to deliver effective timely and successful company restaurant opens. Partners cross functionally on company related projects/ tests. Qualifications Bachelor's Degree; MBA or Master's Degree Minimum 5 years' experience with increasing responsibility in operations management, including experience in P&L management of multi unit operators Proven successful track record in -related role, including supervisory role in, geographically dispersed restaurant organization Self motivated, results oriented, customer focused team player, holds her or himself accountable for performance, and takes absolute ownership Natural capacity to quickly establish and build effective relationships. Strong influencing, consulting and communication skills; has the ability to influence, engage and motivate people. Superior operating skills, financial and marketing acumen. Compensation: Competitive salary
Jan 01, 2026
Full time
Position Overview Executes and manages systems and processes to deliver A level operations and customer experiences in company restaurants. This will be a hands on role that leads the RGM's supporting the expansion of the company footprint and builds stability and sustained results in company restaurants. Visits and evaluates restaurant performance using company audit forms, coaching RGM's and Teams (WDRV and FSA etc). Accountable for delivering company financial results. Talent planning, development and acquisition to support company operations. Company restaurant Culture ambassador. Partners with training and HR to plan and execute the company cadence of new restaurant opens. Partners with cross functional departments on all company projects/ initiatives. Key Responsibilities Operational Performance Responsible for Company restaurant execution of all systems and tools that deliver an exceptional customer experience grounded in the "Wendy's Way" Model, resulting in A level restaurants. Conducts restaurant evaluations to monitor and provide feedback on performance. Creates a company business plan that ladders up to the overall market plan with clear operational targets. Activates and develops action plans and strategies to deliver A level operations. Ensures all food safety procedures are executed according to brand, and health regulations. Financial Performance Financial performance of company restaurants to achieve planned profitability. Through leadership, coaching and direction of the team. Key management areas, Food, Labour, controllable costs, cash control. Execution of safety and security policies as related to risk. Ensures the use of all core systems to support financial result. People Recruitment Development Partnering with HR, develops and executes a people recruitment plan that supports company restaurant growth plan and ongoing business needs. Partners with Training to develop and execute training plans that fuels the pipeline of trained leaders to support company restaurant growth. Manages the performance management processes for company restaurants, leveraging IPP, IDP, and proper escalation of any employee issues. Activates a productive, motivating workplace through coaching development and recognition. The customers experience will never exceed the employees experience. Builds the restaurant culture. Business Partnership Driving Company Results and Restaurant Count Partners with Marketing to develop and implement the markets plan to maximize sales and blunt competitor intrusion. In company restaurants. Partners with development and construction and HOO to deliver effective timely and successful company restaurant opens. Partners cross functionally on company related projects/ tests. Qualifications Bachelor's Degree; MBA or Master's Degree Minimum 5 years' experience with increasing responsibility in operations management, including experience in P&L management of multi unit operators Proven successful track record in -related role, including supervisory role in, geographically dispersed restaurant organization Self motivated, results oriented, customer focused team player, holds her or himself accountable for performance, and takes absolute ownership Natural capacity to quickly establish and build effective relationships. Strong influencing, consulting and communication skills; has the ability to influence, engage and motivate people. Superior operating skills, financial and marketing acumen. Compensation: Competitive salary
