Our client is now offering a fantastic opportunity for a Senior Groups Operations Executive to move into MICE where full training and support will be given! They are recruiting a German or French speaker to join their MICE team who are based in London. Their team deliver outstanding service, creative ideas and exceptionally professional meetings, incentives, conferences and events! You will handle corporate and incentive groups coming into England and Scotland from mainly Europe, South Africa, USA, South East Asia and Latam. This is a hybrid work position based in Central London. Position As a MICE Executive / Project Manager, you will act as the "middle-person" in terms of liaising with both the client as well as suppliers/venues to book services such as accommodation, restaurant dinners, tours, excursions, concerts, transport and hotels. The role will include taking full ownership of some large-scale events and will involve a lot of detailed logistics and admin (as well as account management) and a considerable amount of on-site event management. Other responsibilities will include taking briefs, assisting with pitches and client presentations, venue & ground services research, event management & complex transportation/coach transfer logistics (to/from multiple hotel locations), budget coordination, administration (reporting, filing, contract preparation, obtaining quotes, raising invoicing, client reports and proposals), site inspections, attending client meetings, post event reconciliation and account handling. Desired Skills and Experience You are an experienced Group Operations INBOUND candidate with a minimum of 2 years' experience working in a DMC and must already have planned and organised social events, excursions and transportation for large groups. You should be very organised and quick-thinking with strong commercial acumen and have an extremely good knowledge of London and UK in terms of venues, special event options (excursions, tours, sight-seeing), and transport and travel distances. And finally, . you MUST be fluent in English and in either German or Italian (written and spoken), any additional languages would be a benefit. Our client offers a comprehensive benefits package, including: Competitive salary up t £36,000 2 Days office based - Central London Opportunities for professional development and career growth Supportive and inclusive work environment
Jan 07, 2026
Full time
Our client is now offering a fantastic opportunity for a Senior Groups Operations Executive to move into MICE where full training and support will be given! They are recruiting a German or French speaker to join their MICE team who are based in London. Their team deliver outstanding service, creative ideas and exceptionally professional meetings, incentives, conferences and events! You will handle corporate and incentive groups coming into England and Scotland from mainly Europe, South Africa, USA, South East Asia and Latam. This is a hybrid work position based in Central London. Position As a MICE Executive / Project Manager, you will act as the "middle-person" in terms of liaising with both the client as well as suppliers/venues to book services such as accommodation, restaurant dinners, tours, excursions, concerts, transport and hotels. The role will include taking full ownership of some large-scale events and will involve a lot of detailed logistics and admin (as well as account management) and a considerable amount of on-site event management. Other responsibilities will include taking briefs, assisting with pitches and client presentations, venue & ground services research, event management & complex transportation/coach transfer logistics (to/from multiple hotel locations), budget coordination, administration (reporting, filing, contract preparation, obtaining quotes, raising invoicing, client reports and proposals), site inspections, attending client meetings, post event reconciliation and account handling. Desired Skills and Experience You are an experienced Group Operations INBOUND candidate with a minimum of 2 years' experience working in a DMC and must already have planned and organised social events, excursions and transportation for large groups. You should be very organised and quick-thinking with strong commercial acumen and have an extremely good knowledge of London and UK in terms of venues, special event options (excursions, tours, sight-seeing), and transport and travel distances. And finally, . you MUST be fluent in English and in either German or Italian (written and spoken), any additional languages would be a benefit. Our client offers a comprehensive benefits package, including: Competitive salary up t £36,000 2 Days office based - Central London Opportunities for professional development and career growth Supportive and inclusive work environment
Job Details Job Title: Investment Banker, FIG, Associate (French Speaker) Job Code: 9915 Country: GB City: London Skill Category: Investment Banking Description Company overview Nomura is a global financial services group with an integrated network spanning approximately 30 countries and regions. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its three business divisions: Wealth Management, Investment Management, and Wholesale (Global Markets and Investment Banking). Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship, serving clients with creative solutions and considered thought leadership. For further information about Nomura, visit Financial Institutions Group FIG is one of the largest teams in Investment Banking and executes high profile deals, providing analysts with unparalleled deal execution experience. Diversified Financials (incl. asset and wealth managers, insurance brokers and fund administrators) as a subsector of FIG is a highly dynamic and an in-demand specialism where the right candidate will be able to grow a rewarding career. FIG as a whole is a dominant revenue contributor in the EMEA Investment Banking Division. Diversified Financials operate EMEA-wide coverage alongside other sectors including banks, insurance, specialty finance (consumer finance, leasing, etc.). The team is closely integrated with key product teams across Global Finance (Equity Advisory and Debt Capital Markets, Acquisition & Leveraged Finance, Insurance and Risk Solutions Group). Role description Key objectives critical to success: Assisting in execution of on-going deals within the group, e.g. M&A transactions, strategic advisory Supporting senior bankers delivering strategic advice to clients Strategic idea generation and sector coverage Preparation of pitch book and discussion materials Data analysis Financial modelling and valuation Project management and client handling Skills, experience, qualifications and knowledge required Essential Experience / strong interest in FIG sector, ideally the capital-light segment Experience of working within Investment Banking, Transaction Services/Corporate Finance Group of a Big 4 Accountancy Firm or boutique advisory firm Mastery of complex modelling and financial analysis (e.g. operating models, DCF, merger models, LBO) Detail oriented and accurate Ability to identify key issues, draw conclusions and raise questions about results Takes ownership and drives processes forward Prioritises and coordinates projects effectively Judgement Fluency in French and English Nomura competencies Trusted Partner Understand clients' needs and issues, and provide solutions utilizing Nomura Group company's resources, earn the clients' trust Acquire a wide range of knowledge as an employee of Nomura, instead of focusing only on one's own area of expertise; play a part in improving the company's services level and corporate value Entrepreneurial leadership Take on new challenges for improvement and cultivate a corporate culture of challenge by driving change in business operations Teamwork Collaboration Ensure views are not biased, accept different opinions and perspectives, and collaborate with other members to create common values Influence Provide appropriate guidance to others and act in a manner that places emphasis on the performance and growth of the organization Integrity Improve further the understanding and awareness of corporate philosophy, professional ethics, compliance risk management, and code of conduct, and make decisions and take actions from a management position Diversity Statement Nomura is committed to an employment policy of equal opportunities, and is fundamentally opposed to any less favourable treatment accorded to existing or potential members of staff on the grounds of race, creed, colour, nationality, disability, marital status, pregnancy, gender or sexual orientation. Disclaimer This Job Description is for reference only, and whilst this is intended to be an accurate reflection of the current job, it is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. The management reserves the right to revise the job and may, at its discretion, assign or reassign duties and responsibilities to this job at any time. Nomura is an Equal Opportunity Employer
Jan 05, 2026
Full time
Job Details Job Title: Investment Banker, FIG, Associate (French Speaker) Job Code: 9915 Country: GB City: London Skill Category: Investment Banking Description Company overview Nomura is a global financial services group with an integrated network spanning approximately 30 countries and regions. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its three business divisions: Wealth Management, Investment Management, and Wholesale (Global Markets and Investment Banking). Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship, serving clients with creative solutions and considered thought leadership. For further information about Nomura, visit Financial Institutions Group FIG is one of the largest teams in Investment Banking and executes high profile deals, providing analysts with unparalleled deal execution experience. Diversified Financials (incl. asset and wealth managers, insurance brokers and fund administrators) as a subsector of FIG is a highly dynamic and an in-demand specialism where the right candidate will be able to grow a rewarding career. FIG as a whole is a dominant revenue contributor in the EMEA Investment Banking Division. Diversified Financials operate EMEA-wide coverage alongside other sectors including banks, insurance, specialty finance (consumer finance, leasing, etc.). The team is closely integrated with key product teams across Global Finance (Equity Advisory and Debt Capital Markets, Acquisition & Leveraged Finance, Insurance and Risk Solutions Group). Role description Key objectives critical to success: Assisting in execution of on-going deals within the group, e.g. M&A transactions, strategic advisory Supporting senior bankers delivering strategic advice to clients Strategic idea generation and sector coverage Preparation of pitch book and discussion materials Data analysis Financial modelling and valuation Project management and client handling Skills, experience, qualifications and knowledge required Essential Experience / strong interest in FIG sector, ideally the capital-light segment Experience of working within Investment Banking, Transaction Services/Corporate Finance Group of a Big 4 Accountancy Firm or boutique advisory firm Mastery of complex modelling and financial analysis (e.g. operating models, DCF, merger models, LBO) Detail oriented and accurate Ability to identify key issues, draw conclusions and raise questions about results Takes ownership and drives processes forward Prioritises and coordinates projects effectively Judgement Fluency in French and English Nomura competencies Trusted Partner Understand clients' needs and issues, and provide solutions utilizing Nomura Group company's resources, earn the clients' trust Acquire a wide range of knowledge as an employee of Nomura, instead of focusing only on one's own area of expertise; play a part in improving the company's services level and corporate value Entrepreneurial leadership Take on new challenges for improvement and cultivate a corporate culture of challenge by driving change in business operations Teamwork Collaboration Ensure views are not biased, accept different opinions and perspectives, and collaborate with other members to create common values Influence Provide appropriate guidance to others and act in a manner that places emphasis on the performance and growth of the organization Integrity Improve further the understanding and awareness of corporate philosophy, professional ethics, compliance risk management, and code of conduct, and make decisions and take actions from a management position Diversity Statement Nomura is committed to an employment policy of equal opportunities, and is fundamentally opposed to any less favourable treatment accorded to existing or potential members of staff on the grounds of race, creed, colour, nationality, disability, marital status, pregnancy, gender or sexual orientation. Disclaimer This Job Description is for reference only, and whilst this is intended to be an accurate reflection of the current job, it is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. The management reserves the right to revise the job and may, at its discretion, assign or reassign duties and responsibilities to this job at any time. Nomura is an Equal Opportunity Employer
Overview Company overview Nomura is a global financial services group with an integrated network spanning approximately 30 countries and regions. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its three business divisions: Wealth Management, Investment Management, and Wholesale (Global Markets and Investment Banking). Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship, serving clients with creative solutions and considered thought leadership. For further information about Nomura, visit Job title and location Job title: Investment Banker, Financial Institutions Group (French Speaker) Corporate Title: Associate Department: Investment Banking Location: London Role description Financial Institutions Group FIG is one of the largest teams in Investment Banking and executes high profile deals, providing analysts with unparalleled deal execution experience. Diversified Financials (incl. asset and wealth managers, insurance brokers and fund administrators) as a subsector of FIG is a highly dynamic and an in-demand specialism where the right candidate will be able to grow a rewarding career. FIG as a whole is a dominant revenue contributor in the EMEA Investment Banking Division. Diversified Financials operate EMEA-wide coverage alongside other sectors including banks, insurance, specialty finance (consumer finance, leasing, etc.). The team is closely integrated with key product teams across Global Finance (Equity Advisory and Debt Capital Markets, Acquisition & Leveraged Finance, Insurance and Risk Solutions Group). Key objectives and responsibilities Assisting in execution of on-going deals within the group, e.g. M&A transactions, strategic advisory Supporting senior bankers delivering strategic advice to clients Strategic idea generation and sector coverage Preparation of pitch book and discussion materials Data analysis Financial modelling and valuation Project management and client handling Skills, experience, qualifications and knowledge required Essential Experience / strong interest in FIG sector, ideally the capital-light segment Experience of working within Investment Banking, Transaction Services/Corporate Finance Group of 'Big 4' Accountancy Firm or boutique advisory firm Mastery of complex modelling and financial analysis (e.g. operating models, DCF, merger models, LBO) Detail orientated and accurate Ability to identify key issues, draw conclusions and raise questions about results Takes ownership and drives processes forward Prioritises and coordinates projects effectively Judgement Fluency in French and English Nomura competencies Trusted Partner Understand clients' needs and issues, and provide solutions utilizing Nomura Group company's resources, earn the clients' trust Acquire a wide range of knowledge as an employee of Nomura, instead of focusing only on one's own area of expertise; play a part in improving the company's services level and corporate value Entrepreneurial leadership Take on new challenges for improvement and cultivate a corporate culture of challenge by driving change in business operations Teamwork Collaboration Ensure views are not biased, accept different opinions and perspectives, and collaborate with other members to create common values Influence Provide appropriate guidance to others and act in a manner that places emphasis on the performance and growth of the organization Integrity Improve further the understanding and awareness of corporate philosophy, professional ethics, compliance risk management, and code of conduct, and make decisions and take actions from a management position Diversity Statement Nomura is committed to an employment policy of equal opportunities, and is fundamentally opposed to any less favourable treatment accorded to existing or potential members of staff on the grounds of race, creed, colour, nationality, disability, marital status, pregnancy, gender or sexual orientation. Disclaimer DISCLAIMER: This Job Description is for reference only, and whilst this is intended to be an accurate reflection of the current job, it is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. The management reserves the right to revise the job and may, at his or her discretion, assign or reassign duties and responsibilities to this job at any time. Nomura is an Equal Opportunity Employer
Jan 05, 2026
Full time
Overview Company overview Nomura is a global financial services group with an integrated network spanning approximately 30 countries and regions. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its three business divisions: Wealth Management, Investment Management, and Wholesale (Global Markets and Investment Banking). Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship, serving clients with creative solutions and considered thought leadership. For further information about Nomura, visit Job title and location Job title: Investment Banker, Financial Institutions Group (French Speaker) Corporate Title: Associate Department: Investment Banking Location: London Role description Financial Institutions Group FIG is one of the largest teams in Investment Banking and executes high profile deals, providing analysts with unparalleled deal execution experience. Diversified Financials (incl. asset and wealth managers, insurance brokers and fund administrators) as a subsector of FIG is a highly dynamic and an in-demand specialism where the right candidate will be able to grow a rewarding career. FIG as a whole is a dominant revenue contributor in the EMEA Investment Banking Division. Diversified Financials operate EMEA-wide coverage alongside other sectors including banks, insurance, specialty finance (consumer finance, leasing, etc.). The team is closely integrated with key product teams across Global Finance (Equity Advisory and Debt Capital Markets, Acquisition & Leveraged Finance, Insurance and Risk Solutions Group). Key objectives and responsibilities Assisting in execution of on-going deals within the group, e.g. M&A transactions, strategic advisory Supporting senior bankers delivering strategic advice to clients Strategic idea generation and sector coverage Preparation of pitch book and discussion materials Data analysis Financial modelling and valuation Project management and client handling Skills, experience, qualifications and knowledge required Essential Experience / strong interest in FIG sector, ideally the capital-light segment Experience of working within Investment Banking, Transaction Services/Corporate Finance Group of 'Big 4' Accountancy Firm or boutique advisory firm Mastery of complex modelling and financial analysis (e.g. operating models, DCF, merger models, LBO) Detail orientated and accurate Ability to identify key issues, draw conclusions and raise questions about results Takes ownership and drives processes forward Prioritises and coordinates projects effectively Judgement Fluency in French and English Nomura competencies Trusted Partner Understand clients' needs and issues, and provide solutions utilizing Nomura Group company's resources, earn the clients' trust Acquire a wide range of knowledge as an employee of Nomura, instead of focusing only on one's own area of expertise; play a part in improving the company's services level and corporate value Entrepreneurial leadership Take on new challenges for improvement and cultivate a corporate culture of challenge by driving change in business operations Teamwork Collaboration Ensure views are not biased, accept different opinions and perspectives, and collaborate with other members to create common values Influence Provide appropriate guidance to others and act in a manner that places emphasis on the performance and growth of the organization Integrity Improve further the understanding and awareness of corporate philosophy, professional ethics, compliance risk management, and code of conduct, and make decisions and take actions from a management position Diversity Statement Nomura is committed to an employment policy of equal opportunities, and is fundamentally opposed to any less favourable treatment accorded to existing or potential members of staff on the grounds of race, creed, colour, nationality, disability, marital status, pregnancy, gender or sexual orientation. Disclaimer DISCLAIMER: This Job Description is for reference only, and whilst this is intended to be an accurate reflection of the current job, it is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. The management reserves the right to revise the job and may, at his or her discretion, assign or reassign duties and responsibilities to this job at any time. Nomura is an Equal Opportunity Employer
Overview ELEVATE CONCEIRGE Lead Development Representative (LDR) French Speaker is a plus. Who we are The CONCEIRGE team is at the forefront of ELEVATE's vision for helping companies sell more. We are a lead qualification team that takes inbound leads for Fortune 500 clients and validates inquiries, routes opportunities to respective departments and reports the effectiveness of Digital Marketing successes to its clients. This collective strategy between Sales and Marketing teams turns interest into potential customers. ELEVATE's CONCEIRGE team are knowledgeable professionals that are customer-centered and sales-driven. We value teamwork, creativity, innovation, and flawless execution. We are thinkers, doers, storytellers, and problem solvers. Above all, we live by core timeless principles that cannot be trained and constantly deliver results. What you will do The ELEVATE CONCEIRGE Lead Development Representative is responsible for answering inbound leads from various sources, working to foster the relationship, and determine the specific needs of each customer on behalf of the world's largest and most prestigious companies. This individual will provide a crucial link to connect with prospects, build rapport, gather information, and identify opportunities that meet the minimum qualification criteria for our customer sales teams. You will work closely with multiple project managers to execute personalized telephone and email outreach, on a range of commercial real estate solutions and products. This role requires a passion to continually demonstrate the ability to exceed expectations and deliver above average results for our customers in diverse industries. Key Responsibilities Answer incoming calls following a calling guide that ensures a consistent customer experience Answer incoming written support tickets through a customer service platform Make outbound calls to inbound inquiries either to return missed calls or left voicemails Route all qualified leads via email following a template based on pre-defined routing rules Log results of all qualified leads into a Client Relationship Management (CRM) platform Consistently maintain communications with the team supervisor and provide reporting of any abnormality in volumes of inquiries, platforms used, or responses received Deliver seamless and consistent experience for the customer Who you are You are a skilled and charming Lead Development Representative with excellent verbal and written communications, that enjoys helping people get to the best solution to their needs in the most efficient and pleasant manner. Empathetic, supportive, encouraging, and nurturing disposition Strong interpersonal, relationship-building and listening skills, with a natural, effective conversation style Exceptional oral and written skills Good organizational skills, with attention to detail, accuracy, and accountability Energy and passion for delivering results with the agreed SLAs Hunger for knowledge and learning of new products, services, and business A 'can-do', flexible, and proactive approach to resolving problems and demands Strong relationship building skills and a commitment to customer service is required. Strong organization and time management skills are critical. Strong logic and analytical approach to solving challenges. You will have held prior roles and have experience in: Working within a call center and providing superior customer service outcomes The ability to rapidly understand customer objectives and value propositions Utilization of best class calling guides to structure conversations with customers Who you will work with Our team works with the world's most prestigious and forward-thinking companies to help them sell more! Our customer base is diverse, from technology, to professional services, to commercial real estate. We work closely with our customer sales, marketing, and digital teams to help them launch into new markets, new geographies, and new products. We take that seriously. Why ELEVATE? At our core we have a team of outstanding, smart and passionate people, who care about getting the best out of each other. Our people are our number one priority; we take the time to recruit the brightest minds in the business and invest greatly in their development, making sure they constantly progress. Our ethos is, as ever brutally simple - we hire for the skills that cannot be trained and if you look after your people, then the work will be exceptional. Ultimately, we are many individuals, many cultures, many specialisms. One core, one team, one adventure. Colorful hair? Don't care. Tattoos? Show off your ink. Like polka dots? That's cool. Pop culture geek? Many of us are. Be you, with us!
Jan 01, 2026
Full time
Overview ELEVATE CONCEIRGE Lead Development Representative (LDR) French Speaker is a plus. Who we are The CONCEIRGE team is at the forefront of ELEVATE's vision for helping companies sell more. We are a lead qualification team that takes inbound leads for Fortune 500 clients and validates inquiries, routes opportunities to respective departments and reports the effectiveness of Digital Marketing successes to its clients. This collective strategy between Sales and Marketing teams turns interest into potential customers. ELEVATE's CONCEIRGE team are knowledgeable professionals that are customer-centered and sales-driven. We value teamwork, creativity, innovation, and flawless execution. We are thinkers, doers, storytellers, and problem solvers. Above all, we live by core timeless principles that cannot be trained and constantly deliver results. What you will do The ELEVATE CONCEIRGE Lead Development Representative is responsible for answering inbound leads from various sources, working to foster the relationship, and determine the specific needs of each customer on behalf of the world's largest and most prestigious companies. This individual will provide a crucial link to connect with prospects, build rapport, gather information, and identify opportunities that meet the minimum qualification criteria for our customer sales teams. You will work closely with multiple project managers to execute personalized telephone and email outreach, on a range of commercial real estate solutions and products. This role requires a passion to continually demonstrate the ability to exceed expectations and deliver above average results for our customers in diverse industries. Key Responsibilities Answer incoming calls following a calling guide that ensures a consistent customer experience Answer incoming written support tickets through a customer service platform Make outbound calls to inbound inquiries either to return missed calls or left voicemails Route all qualified leads via email following a template based on pre-defined routing rules Log results of all qualified leads into a Client Relationship Management (CRM) platform Consistently maintain communications with the team supervisor and provide reporting of any abnormality in volumes of inquiries, platforms used, or responses received Deliver seamless and consistent experience for the customer Who you are You are a skilled and charming Lead Development Representative with excellent verbal and written communications, that enjoys helping people get to the best solution to their needs in the most efficient and pleasant manner. Empathetic, supportive, encouraging, and nurturing disposition Strong interpersonal, relationship-building and listening skills, with a natural, effective conversation style Exceptional oral and written skills Good organizational skills, with attention to detail, accuracy, and accountability Energy and passion for delivering results with the agreed SLAs Hunger for knowledge and learning of new products, services, and business A 'can-do', flexible, and proactive approach to resolving problems and demands Strong relationship building skills and a commitment to customer service is required. Strong organization and time management skills are critical. Strong logic and analytical approach to solving challenges. You will have held prior roles and have experience in: Working within a call center and providing superior customer service outcomes The ability to rapidly understand customer objectives and value propositions Utilization of best class calling guides to structure conversations with customers Who you will work with Our team works with the world's most prestigious and forward-thinking companies to help them sell more! Our customer base is diverse, from technology, to professional services, to commercial real estate. We work closely with our customer sales, marketing, and digital teams to help them launch into new markets, new geographies, and new products. We take that seriously. Why ELEVATE? At our core we have a team of outstanding, smart and passionate people, who care about getting the best out of each other. Our people are our number one priority; we take the time to recruit the brightest minds in the business and invest greatly in their development, making sure they constantly progress. Our ethos is, as ever brutally simple - we hire for the skills that cannot be trained and if you look after your people, then the work will be exceptional. Ultimately, we are many individuals, many cultures, many specialisms. One core, one team, one adventure. Colorful hair? Don't care. Tattoos? Show off your ink. Like polka dots? That's cool. Pop culture geek? Many of us are. Be you, with us!
Senior Solutions Architect, Professional Services at Airtable - London, United Kingdom Airtable is the no-code app platform that empowers people closest to the work to accelerate their most critical business processes. More than 500,000 organizations, including 80% of the Fortune 100, rely on Airtable to transform how work gets done. As a member of our Professional Services organisation, you'll partner closely with our clients, Services team and Account teams to design and deliver transformative solutions. You'll advise on and visually map complex business processes, shape data governance models, and create implementation plans that allow our customers to realise value from Airtable's platform quickly and efficiently. As a member of our Solutions Architecture Team, you'll also play a crucial role in shaping key processes and organisational structure as we scale. Please note, this is a hybrid position based in London with the expectation of 3 days a week in office. What you'll do Partner with Airtable Engagement Managers to validate scope for professional services engagements Deeply understand clients' business processes, requirements, and pain points; advise on best practices for integrating Airtable into their workflow Advise customers on the creation and management of their data governance models from license administration through long-term solution maintenance Develop solution architecture designs, implementation plans, and project timelines that align with clients' objectives and requirements Developer mindset - provide technical guidance and support to clients and internal teams throughout the implementation process, addressing concerns or issues that arise Respond to customer feedback; mitigate objections with sound counsel and relay any product improvements to the right Airtable cross-functional partners Manage project plans when delivering single consultant engagements ensuring on time delivery, risk mitigation, and regular project communications Partner with other services and partner team members on larger engagements Partner with Product and Engineering to provide feedback from customer engagements on critical features and platform improvements Mentor Solution Architects and Delivery Consultants, sharing solution design frameworks and best practices Who you are You have 5+ years of solution engineering, consulting or implementation experience supporting Enterprise SaaS platforms Experienced in solution architecture, with a background in Airtable build, delivery, and project management You're well-versed in database design and governance best practices and familiar with the Enterprise SaaS technology landscape Ability to understand and customise messaging and consulting across verticals, use cases and geographies You have a keen understanding of business workflows and are comfortable using process mapping tools such as LucidChart and Visio You have excellent communication skills: you can modulate your style to engage stakeholders of varying seniority and technical backgrounds, and you deliver compelling presentations and product demonstrations You have 3-4 years of experience in a professional services or consulting role You are able to prioritise and influence customer priorities (including pushing back on customers when needed) and demonstrate strong project management capabilities You're able to influence customer priorities, prioritise competing demands, and balance customer needs against the priorities of our business You are a highly collaborative team player who is comfortable navigating ambiguity and thrives collaborating with a broad range of cross functional teams You're able to adapt to new technologies and learn quickly; previous experience with Airtable is required! Customer focused mindset with a track record of driving adoption, satisfaction, and business outcomes You demonstrate at least Experimenter-level AI fluency: you've built or meaningfully automated a task using AI (e.g., via custom scripts, GPT workflows, or Airtable automations enhanced by LLMs) Nice to have: Fluent French or German speaker What We Offer In addition to NHS coverage, you will have access to supplemental insurance 100% covered (and your dependents covered at 85%) Competitive pension scheme, life insurance, paid leave and sick leave Complimentary mental health support via Modern Health Family planning support via Carrot (fertility, adoption, and surrogacy) Flexible and generous time off and sick time benefits Monthly "Lifestyle Wallet" to use for benefits like personal fitness (e.g., gym memberships, fitness equipment, etc.) to pet care to nutrition coaching, and more. Supplemental reimbursement for Gender Afffirmation procedures and services Legal services - access to online tools to legal forms At Airtable, we embrace diversity and strive to create a workplace where everyone has an equal opportunity to thrive. We welcome people of different backgrounds, experiences, abilities, and perspectives. We strive for Airtable to be a pleasant and supportive place to work, and to attract and retain a diverse team of talented people. We take great pride in holding everyone accountable for treating each other with dignity and respect. Airtable is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a medical condition or disability which inhibits your ability to complete any part of the application process, please complete our Accommodations Request Form and let us know how we may assist you. Please see our Privacy Notice for details regarding Airtable's collection and use of personal information relating to the application and recruitment process by clickinghere. Stay Safe from Job Scams All official Airtable communication will come from an email address. We will never ask you to share sensitive information or purchase equipment during the hiring process. If in doubt, contact us at . Learn more about avoiding job scams here.
Jan 01, 2026
Full time
Senior Solutions Architect, Professional Services at Airtable - London, United Kingdom Airtable is the no-code app platform that empowers people closest to the work to accelerate their most critical business processes. More than 500,000 organizations, including 80% of the Fortune 100, rely on Airtable to transform how work gets done. As a member of our Professional Services organisation, you'll partner closely with our clients, Services team and Account teams to design and deliver transformative solutions. You'll advise on and visually map complex business processes, shape data governance models, and create implementation plans that allow our customers to realise value from Airtable's platform quickly and efficiently. As a member of our Solutions Architecture Team, you'll also play a crucial role in shaping key processes and organisational structure as we scale. Please note, this is a hybrid position based in London with the expectation of 3 days a week in office. What you'll do Partner with Airtable Engagement Managers to validate scope for professional services engagements Deeply understand clients' business processes, requirements, and pain points; advise on best practices for integrating Airtable into their workflow Advise customers on the creation and management of their data governance models from license administration through long-term solution maintenance Develop solution architecture designs, implementation plans, and project timelines that align with clients' objectives and requirements Developer mindset - provide technical guidance and support to clients and internal teams throughout the implementation process, addressing concerns or issues that arise Respond to customer feedback; mitigate objections with sound counsel and relay any product improvements to the right Airtable cross-functional partners Manage project plans when delivering single consultant engagements ensuring on time delivery, risk mitigation, and regular project communications Partner with other services and partner team members on larger engagements Partner with Product and Engineering to provide feedback from customer engagements on critical features and platform improvements Mentor Solution Architects and Delivery Consultants, sharing solution design frameworks and best practices Who you are You have 5+ years of solution engineering, consulting or implementation experience supporting Enterprise SaaS platforms Experienced in solution architecture, with a background in Airtable build, delivery, and project management You're well-versed in database design and governance best practices and familiar with the Enterprise SaaS technology landscape Ability to understand and customise messaging and consulting across verticals, use cases and geographies You have a keen understanding of business workflows and are comfortable using process mapping tools such as LucidChart and Visio You have excellent communication skills: you can modulate your style to engage stakeholders of varying seniority and technical backgrounds, and you deliver compelling presentations and product demonstrations You have 3-4 years of experience in a professional services or consulting role You are able to prioritise and influence customer priorities (including pushing back on customers when needed) and demonstrate strong project management capabilities You're able to influence customer priorities, prioritise competing demands, and balance customer needs against the priorities of our business You are a highly collaborative team player who is comfortable navigating ambiguity and thrives collaborating with a broad range of cross functional teams You're able to adapt to new technologies and learn quickly; previous experience with Airtable is required! Customer focused mindset with a track record of driving adoption, satisfaction, and business outcomes You demonstrate at least Experimenter-level AI fluency: you've built or meaningfully automated a task using AI (e.g., via custom scripts, GPT workflows, or Airtable automations enhanced by LLMs) Nice to have: Fluent French or German speaker What We Offer In addition to NHS coverage, you will have access to supplemental insurance 100% covered (and your dependents covered at 85%) Competitive pension scheme, life insurance, paid leave and sick leave Complimentary mental health support via Modern Health Family planning support via Carrot (fertility, adoption, and surrogacy) Flexible and generous time off and sick time benefits Monthly "Lifestyle Wallet" to use for benefits like personal fitness (e.g., gym memberships, fitness equipment, etc.) to pet care to nutrition coaching, and more. Supplemental reimbursement for Gender Afffirmation procedures and services Legal services - access to online tools to legal forms At Airtable, we embrace diversity and strive to create a workplace where everyone has an equal opportunity to thrive. We welcome people of different backgrounds, experiences, abilities, and perspectives. We strive for Airtable to be a pleasant and supportive place to work, and to attract and retain a diverse team of talented people. We take great pride in holding everyone accountable for treating each other with dignity and respect. Airtable is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a medical condition or disability which inhibits your ability to complete any part of the application process, please complete our Accommodations Request Form and let us know how we may assist you. Please see our Privacy Notice for details regarding Airtable's collection and use of personal information relating to the application and recruitment process by clickinghere. Stay Safe from Job Scams All official Airtable communication will come from an email address. We will never ask you to share sensitive information or purchase equipment during the hiring process. If in doubt, contact us at . Learn more about avoiding job scams here.
About the Opportunity Contentful Solution Architects are principally outwards-facing. They are trusted advisors to technologists, developers, content creators, and product teams. As a Senior Solution Architect, you'll partner with international customers and digital agencies post-sale-helping visionary brands turn ideas into scalable digital experiences. You'll provide technical guidance, subject matter expertise, and strategic consultation to ensure projects succeed. This includes leading technical and editorial training, facilitating collaborative workshops, and guiding teams through architecture definition and design. Occasional travel (up to 25%) may be required for on-site engagements. Beyond direct customer impact, you'll bring back insights that shape Contentful itself. Your first hand knowledge of how organisations use our platform will provide real world context to our Product Management and Engineering teams, influencing product direction and ensuring we build with customer needs in mind. What to expect? Create and deliver technical enablement on product platform features to customers as well as providing consultative advice & recommendations on specific implementation use cases Identify and propose comprehensive solution designs to complex business problems after running customer discovery sessions Keep abreast of Contentful product developments and synthesise these into best practices, workshops & enablement materials for our customers Create prototypes or code examples to facilitate customer onboarding and to support projects Maintain a foundational understanding of technologies related to Contentful as well as staying up to date with industry trends Continuously seek, synthesise and communicate customer product feedback to our Product Management, Engineering, and Marketing teams Support engagement managers on quoting and scoping of SOWs Partner with Sales, Customer Success Managers and Solution Engineers, to ensure a successful customer experience with Contentful. Continuously improve your professional skills through activities such as training, reading and seeking mentorship from others What you need to be successful? Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent experience 5+ years in a customer facing Solution Architect, Technical Consultant, or Implementation Consultant role. Consulting experience is preferred; candidates must have experience leading technical discussions with both technical and non technical stakeholders. Proven expertise with API first, composable content platforms (i.e. Contentful, Contentstack, Sanity); experience with legacy CMS platforms (i.e. Drupal, AEM, Sitecore) a plus Strong understanding of composable/MACH principles, headless CMS architecture, and best practices for building content driven applications Professional experience designing or implementing microservices based architectures and transitioning away from monolithic systems Hands on proficiency with modern web technologies, such as React/Next.js, Vue, Angular, REST and GraphQL APIs, and cloud based microservices Developer level skills in at least one programming language (e.g., JavaScript ES6, Node.js, Ruby, .NET, Swift, Java, Python, PHP) Familiarity with web rendering approaches (server side, client side, hybrid, SSG, ISR) and modern frameworks (Next.js, Nuxt.js, Remix, Gatsby) Experience with commerce and marketing technology platforms, as well as personalisation, experimentation, and analytics tools (preferred) Strong presentation, interpersonal, and facilitation skills-able to engage technical and non technical audiences, lead discovery sessions, and influence decision making Experience creating and delivering both in person and virtual workshops, training, or educational content Well organised, with the ability to manage multiple concurrent projects, meet tight deadlines, and thrive in a fast paced environment Fluency in English and German or French What's in it for you? Join an ambitious tech company reshaping the way people build digital experiences Full time employees receive Stock Options for the opportunity to share in the success of our company Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family. We value Work Life balance and You Time!A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days Time off to care for and focus on your growing family Use your personal annual education budget to improve your skills and grow in your career Enjoy a full range of virtual and in person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties An annual wellbeing stipend to care for your physical, financial, or emotional health A monthly communication phone/internet stipend and phone hardware upgrade reimbursement. New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best. Who are we? Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real time experimentation, powering next generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide. Everyone is welcome here! "Everyone is welcome here" is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical dis ability, or length of time spent unemployed. We invite you to apply and join us! If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know. Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at with any information you may have. By clicking "Apply for this job," I acknowledge that I have read the "Contentful's Candidate Privacy Notice" and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Jan 01, 2026
Full time
About the Opportunity Contentful Solution Architects are principally outwards-facing. They are trusted advisors to technologists, developers, content creators, and product teams. As a Senior Solution Architect, you'll partner with international customers and digital agencies post-sale-helping visionary brands turn ideas into scalable digital experiences. You'll provide technical guidance, subject matter expertise, and strategic consultation to ensure projects succeed. This includes leading technical and editorial training, facilitating collaborative workshops, and guiding teams through architecture definition and design. Occasional travel (up to 25%) may be required for on-site engagements. Beyond direct customer impact, you'll bring back insights that shape Contentful itself. Your first hand knowledge of how organisations use our platform will provide real world context to our Product Management and Engineering teams, influencing product direction and ensuring we build with customer needs in mind. What to expect? Create and deliver technical enablement on product platform features to customers as well as providing consultative advice & recommendations on specific implementation use cases Identify and propose comprehensive solution designs to complex business problems after running customer discovery sessions Keep abreast of Contentful product developments and synthesise these into best practices, workshops & enablement materials for our customers Create prototypes or code examples to facilitate customer onboarding and to support projects Maintain a foundational understanding of technologies related to Contentful as well as staying up to date with industry trends Continuously seek, synthesise and communicate customer product feedback to our Product Management, Engineering, and Marketing teams Support engagement managers on quoting and scoping of SOWs Partner with Sales, Customer Success Managers and Solution Engineers, to ensure a successful customer experience with Contentful. Continuously improve your professional skills through activities such as training, reading and seeking mentorship from others What you need to be successful? Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent experience 5+ years in a customer facing Solution Architect, Technical Consultant, or Implementation Consultant role. Consulting experience is preferred; candidates must have experience leading technical discussions with both technical and non technical stakeholders. Proven expertise with API first, composable content platforms (i.e. Contentful, Contentstack, Sanity); experience with legacy CMS platforms (i.e. Drupal, AEM, Sitecore) a plus Strong understanding of composable/MACH principles, headless CMS architecture, and best practices for building content driven applications Professional experience designing or implementing microservices based architectures and transitioning away from monolithic systems Hands on proficiency with modern web technologies, such as React/Next.js, Vue, Angular, REST and GraphQL APIs, and cloud based microservices Developer level skills in at least one programming language (e.g., JavaScript ES6, Node.js, Ruby, .NET, Swift, Java, Python, PHP) Familiarity with web rendering approaches (server side, client side, hybrid, SSG, ISR) and modern frameworks (Next.js, Nuxt.js, Remix, Gatsby) Experience with commerce and marketing technology platforms, as well as personalisation, experimentation, and analytics tools (preferred) Strong presentation, interpersonal, and facilitation skills-able to engage technical and non technical audiences, lead discovery sessions, and influence decision making Experience creating and delivering both in person and virtual workshops, training, or educational content Well organised, with the ability to manage multiple concurrent projects, meet tight deadlines, and thrive in a fast paced environment Fluency in English and German or French What's in it for you? Join an ambitious tech company reshaping the way people build digital experiences Full time employees receive Stock Options for the opportunity to share in the success of our company Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family. We value Work Life balance and You Time!A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days Time off to care for and focus on your growing family Use your personal annual education budget to improve your skills and grow in your career Enjoy a full range of virtual and in person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties An annual wellbeing stipend to care for your physical, financial, or emotional health A monthly communication phone/internet stipend and phone hardware upgrade reimbursement. New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best. Who are we? Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real time experimentation, powering next generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide. Everyone is welcome here! "Everyone is welcome here" is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical dis ability, or length of time spent unemployed. We invite you to apply and join us! If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know. Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at with any information you may have. By clicking "Apply for this job," I acknowledge that I have read the "Contentful's Candidate Privacy Notice" and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Senior Solutions Engineer (French Speaker) Remote - United Kingdom Who we are At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions tohundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. See yourself at Twilio Join the team as our next Solutions Engineer for our Twilio Communications EMEA team. About the job The Twilio Solutions Engineer is both highly technical and a skilled executive relationship builder. They are comfortable showing an engaging communications experience to a CEO or sketching out a flow on a whiteboard with technical decision makers. This position is needed to deliver the technical win and product fit to our customers across the EMEA region. A Twilio Communications Solutions Engineer is an experienced pre sales engineer who builds customer trust in Twilio's Customer Engagement Platform. Responsibilities In this role, you'll: Work alongside Twilio New business Account Executives, other Twilio Solutions Engineers, Professional Services and Twilio Partners as needed through the pre sales process, to strategise and plan for deal success. Build a successful business partnership with Twilio Account Executives focussing on great business discovery within prospects and communicating the business value of Twilio solutions. Take part alongside Account Executives in qualification, discovery, demonstrations, Proof of Concept, RFP response, design documentation, technical presentations and enablement sessions during the sales cycle. Develop subject matter expertise on the customer needs and requirements, and Twilio's best in class communications technology. Lead technical discovery sessions with our customers to uncover their needs and challenges to articulate Twilio's ability to enable their success and solve their challenges. Build and present powerful and complex presentations and product demos to help showcase the capabilities of Twilio Communications Products. Form an understanding of a customers business and help solve problems they've identified as well as uncover areas of opportunity. Build trusted advisor relationships at the highest levels of our customers and present creative new solutions and architectures that enable and inspire innovation Contribute to the wider Twilio Solutions Engineer community by sharing knowledge, building demo assets and reusable presentations. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: At least 3 years in a technical pre sales role in CPaaS, SaaS or Telecom space Solid understanding and experience of the sales cycle and the role of a pre sales engineer Solid understanding of voice protocols (VoIP), SIP implementations or messaging APIs Creativity: you'll need to be a problem solver, able to collaborate with others to drive success. An engaging storyteller: you can gain audience confidence and communicate complex topics to multiple levels of technical and non technical audience. Ability to ask the right questions to build a deep understanding of a customers needs and guide them to a technical solution using Twilio Communications products Knowledge of public cloud platforms (Amazon Web Services, Google Cloud, Microsoft Azure) and cloud application architectures Experience writing code in one or more of the following areas, multiple areas of experience would be advantageous: Backend (Java, C#, Node.js, Python or PHP) Web (JS, React) Experience with designing and consuming REST APIs Hands on experience with backend development (Java, C#, Node.js, Python, PHP, etc) Familiarity with Mobile development, especially for iOS and Android. Previous experience in Telecommunications, SIP, WebRTC, or Contact Centre in a technical role Experience with automation, cloud native development and skills with a major cloud platform. Experience with sales methodologies Location This role will be remote and based in the UK. Travel We prioritise connection and opportunities to build relationships with our customers and each other. For this role, approximately 35% travel is anticipated to help you connect in person in a meaningful way. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values - something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E Verify program in certain locations, as required by law. International - Self-Identification of Demographic Information Twilio invites you to self identify certain personal demographic information to help continue our mission to foster inclusivity in our workplace. Completing this survey is voluntary, but we do hope that you will participate because your responses help us measure the effectiveness of our outreach and recruitment activities. Responding is completely optional and voluntary and will not be used for the purposes of any employment decision. Any information you provide is confidential and is not accessible by recruiters, hiring managers or the interview team at any time. This data is collected, stored and otherwise processed in accordance with legal requirements. We hope you will join us in our commitment and enthusiasm for making Twilio a place where everyone belongs! Voluntary Self Identification of Gender Select By checking this box, I consent to Twilio collecting, storing, and processing my responses to the demographic data surveys above.
Jan 01, 2026
Full time
Senior Solutions Engineer (French Speaker) Remote - United Kingdom Who we are At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions tohundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. See yourself at Twilio Join the team as our next Solutions Engineer for our Twilio Communications EMEA team. About the job The Twilio Solutions Engineer is both highly technical and a skilled executive relationship builder. They are comfortable showing an engaging communications experience to a CEO or sketching out a flow on a whiteboard with technical decision makers. This position is needed to deliver the technical win and product fit to our customers across the EMEA region. A Twilio Communications Solutions Engineer is an experienced pre sales engineer who builds customer trust in Twilio's Customer Engagement Platform. Responsibilities In this role, you'll: Work alongside Twilio New business Account Executives, other Twilio Solutions Engineers, Professional Services and Twilio Partners as needed through the pre sales process, to strategise and plan for deal success. Build a successful business partnership with Twilio Account Executives focussing on great business discovery within prospects and communicating the business value of Twilio solutions. Take part alongside Account Executives in qualification, discovery, demonstrations, Proof of Concept, RFP response, design documentation, technical presentations and enablement sessions during the sales cycle. Develop subject matter expertise on the customer needs and requirements, and Twilio's best in class communications technology. Lead technical discovery sessions with our customers to uncover their needs and challenges to articulate Twilio's ability to enable their success and solve their challenges. Build and present powerful and complex presentations and product demos to help showcase the capabilities of Twilio Communications Products. Form an understanding of a customers business and help solve problems they've identified as well as uncover areas of opportunity. Build trusted advisor relationships at the highest levels of our customers and present creative new solutions and architectures that enable and inspire innovation Contribute to the wider Twilio Solutions Engineer community by sharing knowledge, building demo assets and reusable presentations. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: At least 3 years in a technical pre sales role in CPaaS, SaaS or Telecom space Solid understanding and experience of the sales cycle and the role of a pre sales engineer Solid understanding of voice protocols (VoIP), SIP implementations or messaging APIs Creativity: you'll need to be a problem solver, able to collaborate with others to drive success. An engaging storyteller: you can gain audience confidence and communicate complex topics to multiple levels of technical and non technical audience. Ability to ask the right questions to build a deep understanding of a customers needs and guide them to a technical solution using Twilio Communications products Knowledge of public cloud platforms (Amazon Web Services, Google Cloud, Microsoft Azure) and cloud application architectures Experience writing code in one or more of the following areas, multiple areas of experience would be advantageous: Backend (Java, C#, Node.js, Python or PHP) Web (JS, React) Experience with designing and consuming REST APIs Hands on experience with backend development (Java, C#, Node.js, Python, PHP, etc) Familiarity with Mobile development, especially for iOS and Android. Previous experience in Telecommunications, SIP, WebRTC, or Contact Centre in a technical role Experience with automation, cloud native development and skills with a major cloud platform. Experience with sales methodologies Location This role will be remote and based in the UK. Travel We prioritise connection and opportunities to build relationships with our customers and each other. For this role, approximately 35% travel is anticipated to help you connect in person in a meaningful way. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values - something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E Verify program in certain locations, as required by law. International - Self-Identification of Demographic Information Twilio invites you to self identify certain personal demographic information to help continue our mission to foster inclusivity in our workplace. Completing this survey is voluntary, but we do hope that you will participate because your responses help us measure the effectiveness of our outreach and recruitment activities. Responding is completely optional and voluntary and will not be used for the purposes of any employment decision. Any information you provide is confidential and is not accessible by recruiters, hiring managers or the interview team at any time. This data is collected, stored and otherwise processed in accordance with legal requirements. We hope you will join us in our commitment and enthusiasm for making Twilio a place where everyone belongs! Voluntary Self Identification of Gender Select By checking this box, I consent to Twilio collecting, storing, and processing my responses to the demographic data surveys above.
We are a leading company in the wireless broadband communications industry looking for talented professionals with a winning attitude. Job Description Duties and responsibilities Revenue Growth and account penetration o Develop and execute a comprehensive business development plan for the UK telecom and Service Operators market to drive revenue growth.o Identify and evaluate market trends, customer needs, and competitor activities to ensure the organization's competitive advantage.o Establish and maintain BD key performance indicators (KPIs) to track and report on business growth progress regularly. New Business Opportunities: o Identify, assess, and create new business opportunities in alignment with the company's strategic growth goals.o Formulate and execute plans to enter existing and new accounts, develop new account network, and expand existing account relationships Relationship Building with Senior Stakeholders: o Cultivate and nurture strong relationships with senior stakeholders within our customer/prospect base.o Act as a primary point of contact for key customers, addressing their concerns, and ensuring their needs are met.o Leverage relationships to identify opportunities for cross-selling and upselling our products and services.# 4. Telecom Market Expertise:o Possess in-depth knowledge and expertise in the telecom industry, with a focus on UK market trends, technologies, and regulations.o Stay updated on emerging technologies and trends in the telecom sector and assess their potential impact on the company's offerings.o Provide guidance to the product development team to ensure our products and services align with market demands in the telecom sector.# 5. Understanding of RFX Processes:o Have a strong understanding of the Request for X (RFP, RFI, RFQ) process, particularly as it relates to the telecom and service operators industry.o Lead the development and submission of RFP responses, working closely with the sales and technical teams to ensure timely and accurate submissions.o Analyze RFP requirements, assess our capabilities, and recommend bid or no-bid decisions to maximize success rates.o Develop and maintain a repository of RFP responses, ensuring that they are up-to-date and compliant with industry standards. Qualifications Bachelor's degree in Business, technology, or a related field (MBA preferred). Proven track record of at least 8 years in technology and/ord telecom business development, sales, or a related role, with a minimum of 5 years in a senior manager capacity. Understanding of OEM/ODM business model and hardware/CPE Strong analytical and strategic thinking skills, with the ability to turn market insights into actionable plans. Exceptional negotiation, communication, and presentation skills. Ability to influence and build consensus across cross-functional teams. Multilingual skills, with proficiency in English and ideally, one European language. Market Analysis: Proficiency in market analysis tools and methodologies to evaluate market trends, competitor activities, and customer needs effectively. Collaborative Mindset: Ability to work collaboratively with cross-functional teams and departments to ensure the successful execution of business development strategies and initiatives. Capable of creating innovative business model proposals, demonstrating executive presence, and managing relationships effectively. Quick learner with excellent analytical and problem-solving abilities. Strong work ethic, team-player mentality, and ability to multitask efficiently. Soft Skills Adaptability: The ability to adapt to a dynamic and ever-changing business environment is essential. The UK Business Development Directormust be flexible and open to adjusting strategies and approaches as market conditions evolve. Influence and Persuasion: Strong interpersonal and persuasion skills are necessary to build and maintain relationships with senior stakeholders. The ability to influence and convince others, both within the organization and with customers, is critical. Problem-Solving: This role demands a strong problem-solving ability. Soft skills such as critical thinking, creative problem-solving, and the capacity to make informed decisions under pressure are essential for addressing complex market challenges. Cultural Sensitivity: Given the diversity of the European market and Taiwanese business practices, cultural sensitivity and awareness are crucial. Understanding and respecting cultural nuances and differences within the region will facilitate effective communication and relationship-building. Resilience: Business development can be a challenging field with ups and downs. The ability to bounce back from setbacks and maintain a positive attitude in the face of obstacles is a valuable soft skill for this role. Experience 15+ years with a proven track record of business development and sales/Business development, including at least 5 years of executive relationships/engagement with Tier 1 Telco operators. Deep understanding of Broadband Service Providers with a proven track record Minimum 8 years of managing technology support for OEMs, ODMs across telecom portfolios: broadband, CPE, wireless, Software Minimum 10 years of experiences responding, leading RFI, RFP, from a technology perspective Languages Native English speaker Second European language preferred (Spanish, French, German) Chinese a plus Location and working conditions UK based with regular visits to other European locations20-30% of time will be spent on the road and travelling across Europe and other geographies Direct reports Initially, this role is an individual contributor and will report to WNC's Europe Senior Vice President. Depending on performance this role will evolve to a team management role. Education Work Experience Language Skills Business Development, Business Relationship Management (BRM), Business-to-Business (B2B), Change Management, Commercial Awareness, Customer Analytics, Customer Intelligence, Customer Retentions, Executing Plans, Forecast Management, International Business Development, Market Opportunities, Market Potential, Market Share, Negotiation Strategies, New Business Development, Order Management, Partner Relationship Management (PRM), Positioning Strategies, Professional Presentation, Sales Operations, Sales Orders, Sales Territory Management, Shareholder Value, Strategic AlliancesWNC has established itself as a company with a solid, robust culture built upon the core values of fundamentals advocacy, team cohesion, customer trust, and value creation.We have also established a comprehensive talent cultivation system that ensures a great work experience at WNC through digital transformation, employee learning & development programs, recruitment and compensation strategies and friendly workplace initiatives. We have also been implementing a "learning organization" initiative to encourage employees to adopt a mindset of always striving to better yourself. At WNC, you will receive the resources you need to enhance your cross-disciplinary skills and open up new possibilities for your career!In today's interconnected world, our goal is to make WNC a leading company in the field of network communications technology integration. Come join us and work together to create positive connections and interactions as well as a harmonious, sustainable society for all.
Jan 01, 2026
Full time
We are a leading company in the wireless broadband communications industry looking for talented professionals with a winning attitude. Job Description Duties and responsibilities Revenue Growth and account penetration o Develop and execute a comprehensive business development plan for the UK telecom and Service Operators market to drive revenue growth.o Identify and evaluate market trends, customer needs, and competitor activities to ensure the organization's competitive advantage.o Establish and maintain BD key performance indicators (KPIs) to track and report on business growth progress regularly. New Business Opportunities: o Identify, assess, and create new business opportunities in alignment with the company's strategic growth goals.o Formulate and execute plans to enter existing and new accounts, develop new account network, and expand existing account relationships Relationship Building with Senior Stakeholders: o Cultivate and nurture strong relationships with senior stakeholders within our customer/prospect base.o Act as a primary point of contact for key customers, addressing their concerns, and ensuring their needs are met.o Leverage relationships to identify opportunities for cross-selling and upselling our products and services.# 4. Telecom Market Expertise:o Possess in-depth knowledge and expertise in the telecom industry, with a focus on UK market trends, technologies, and regulations.o Stay updated on emerging technologies and trends in the telecom sector and assess their potential impact on the company's offerings.o Provide guidance to the product development team to ensure our products and services align with market demands in the telecom sector.# 5. Understanding of RFX Processes:o Have a strong understanding of the Request for X (RFP, RFI, RFQ) process, particularly as it relates to the telecom and service operators industry.o Lead the development and submission of RFP responses, working closely with the sales and technical teams to ensure timely and accurate submissions.o Analyze RFP requirements, assess our capabilities, and recommend bid or no-bid decisions to maximize success rates.o Develop and maintain a repository of RFP responses, ensuring that they are up-to-date and compliant with industry standards. Qualifications Bachelor's degree in Business, technology, or a related field (MBA preferred). Proven track record of at least 8 years in technology and/ord telecom business development, sales, or a related role, with a minimum of 5 years in a senior manager capacity. Understanding of OEM/ODM business model and hardware/CPE Strong analytical and strategic thinking skills, with the ability to turn market insights into actionable plans. Exceptional negotiation, communication, and presentation skills. Ability to influence and build consensus across cross-functional teams. Multilingual skills, with proficiency in English and ideally, one European language. Market Analysis: Proficiency in market analysis tools and methodologies to evaluate market trends, competitor activities, and customer needs effectively. Collaborative Mindset: Ability to work collaboratively with cross-functional teams and departments to ensure the successful execution of business development strategies and initiatives. Capable of creating innovative business model proposals, demonstrating executive presence, and managing relationships effectively. Quick learner with excellent analytical and problem-solving abilities. Strong work ethic, team-player mentality, and ability to multitask efficiently. Soft Skills Adaptability: The ability to adapt to a dynamic and ever-changing business environment is essential. The UK Business Development Directormust be flexible and open to adjusting strategies and approaches as market conditions evolve. Influence and Persuasion: Strong interpersonal and persuasion skills are necessary to build and maintain relationships with senior stakeholders. The ability to influence and convince others, both within the organization and with customers, is critical. Problem-Solving: This role demands a strong problem-solving ability. Soft skills such as critical thinking, creative problem-solving, and the capacity to make informed decisions under pressure are essential for addressing complex market challenges. Cultural Sensitivity: Given the diversity of the European market and Taiwanese business practices, cultural sensitivity and awareness are crucial. Understanding and respecting cultural nuances and differences within the region will facilitate effective communication and relationship-building. Resilience: Business development can be a challenging field with ups and downs. The ability to bounce back from setbacks and maintain a positive attitude in the face of obstacles is a valuable soft skill for this role. Experience 15+ years with a proven track record of business development and sales/Business development, including at least 5 years of executive relationships/engagement with Tier 1 Telco operators. Deep understanding of Broadband Service Providers with a proven track record Minimum 8 years of managing technology support for OEMs, ODMs across telecom portfolios: broadband, CPE, wireless, Software Minimum 10 years of experiences responding, leading RFI, RFP, from a technology perspective Languages Native English speaker Second European language preferred (Spanish, French, German) Chinese a plus Location and working conditions UK based with regular visits to other European locations20-30% of time will be spent on the road and travelling across Europe and other geographies Direct reports Initially, this role is an individual contributor and will report to WNC's Europe Senior Vice President. Depending on performance this role will evolve to a team management role. Education Work Experience Language Skills Business Development, Business Relationship Management (BRM), Business-to-Business (B2B), Change Management, Commercial Awareness, Customer Analytics, Customer Intelligence, Customer Retentions, Executing Plans, Forecast Management, International Business Development, Market Opportunities, Market Potential, Market Share, Negotiation Strategies, New Business Development, Order Management, Partner Relationship Management (PRM), Positioning Strategies, Professional Presentation, Sales Operations, Sales Orders, Sales Territory Management, Shareholder Value, Strategic AlliancesWNC has established itself as a company with a solid, robust culture built upon the core values of fundamentals advocacy, team cohesion, customer trust, and value creation.We have also established a comprehensive talent cultivation system that ensures a great work experience at WNC through digital transformation, employee learning & development programs, recruitment and compensation strategies and friendly workplace initiatives. We have also been implementing a "learning organization" initiative to encourage employees to adopt a mindset of always striving to better yourself. At WNC, you will receive the resources you need to enhance your cross-disciplinary skills and open up new possibilities for your career!In today's interconnected world, our goal is to make WNC a leading company in the field of network communications technology integration. Come join us and work together to create positive connections and interactions as well as a harmonious, sustainable society for all.
Tour Partner Group is a leading B2B Destination Management Company (DMC) specialising in travel experiences across the UK, Ireland, the Nordics, and the Baltics. With offices in London, Edinburgh, Dublin, and Copenhagen, we bring together over 300 destination specialists, designing unforgettable travel experiences for Groups and FIT, as well as curated MICE programmes under our dedicated brand, Horizons by Tour Partner Group. At Tour Partner Group, we believe in responsible travel, continuously challenging ourselves to elevate our standards and ensure that every journey we create leaves a positive impact on both people and the planet. Tour Partner Group is a leading DMC for the UK, Ireland, the Nordics and Baltics. We bring together more than 300 destination specialists, designing B2B travel for Groups and FIT. Along with our MICE division, HORIZONS by Tour Partner Group, we are the experts in creating authentic experiences and memories that last a lifetime. We have offices in London, Edinburgh, Dublin, Copenhagen, and Phoenix. Our mission is to deliver personally tailored, authentic tours. Perfectly. What will I be doing? Sourcing European hotel space within the company's portfolio for booked groups, Series and for offers Acquiring a competitive price for our client, within a short turnaround time Negotiating hotel rates and terms & conditions Helping achieve an expected margin for the company Developing relationships with hotels: exchanging feedback, providing updates, identifying ways of presenting group booking requests to each individual supplier to optimize outcome; dealing with supplier book-outs, supporting supplier complaint resolution Liaising with internal clients, i.e. Commercial, Operations and Sales Storing and presenting product knowledge Constant dialogue with the Purchasing Team for Europe, as well as Sales, and the Account Management teams to ensure that client/hotel timeline requirements are met Helping the Head of Contracts with the delivery of the overall Contracts strategy Assisting the Head of Contracts with the implementation and roll out of internal departmental procedures Ensuring all contracts are loaded correctly into Tourplan for company wide use Running various reports, comparing charts, updating the system if necessary to keep an overview of your allocated areas Assisting in the placing of group series business within the budgets and standards expected by the client Represent TPG at specific applicable industry events Visiting key hotels on a regular basis as needed and other hotels where necessary, to ensure quality is maintained and producing hotel meeting reports for the company Dealing with book-out situations and supplier issues Supporting the Head of Contracts in contracting allocations and series allocations when needed Supporting contracting other locations as needed To flexibly support team members of the same region (and other regions where business requirements demand) to fulfil their role as and when needed, for business reasons such as productivity, expertise absence, illness etc What skills do I need? Fluent French Speaker Full driving license Good time management and self-management skills Good organizational skills and, particularly, a keen eye for detail Strong IT command for Excel and preferably TourPlan Ability to develop strong teamwork and collaboration Outstanding interpersonal and networking skills Please, fill in the contact form. Don't forget to attach your CV. Drag and drop files here or browse (Supported file formats: pdf,doc,docs,txt,rtf,epub. File size up to 5MB)
Jan 01, 2026
Full time
Tour Partner Group is a leading B2B Destination Management Company (DMC) specialising in travel experiences across the UK, Ireland, the Nordics, and the Baltics. With offices in London, Edinburgh, Dublin, and Copenhagen, we bring together over 300 destination specialists, designing unforgettable travel experiences for Groups and FIT, as well as curated MICE programmes under our dedicated brand, Horizons by Tour Partner Group. At Tour Partner Group, we believe in responsible travel, continuously challenging ourselves to elevate our standards and ensure that every journey we create leaves a positive impact on both people and the planet. Tour Partner Group is a leading DMC for the UK, Ireland, the Nordics and Baltics. We bring together more than 300 destination specialists, designing B2B travel for Groups and FIT. Along with our MICE division, HORIZONS by Tour Partner Group, we are the experts in creating authentic experiences and memories that last a lifetime. We have offices in London, Edinburgh, Dublin, Copenhagen, and Phoenix. Our mission is to deliver personally tailored, authentic tours. Perfectly. What will I be doing? Sourcing European hotel space within the company's portfolio for booked groups, Series and for offers Acquiring a competitive price for our client, within a short turnaround time Negotiating hotel rates and terms & conditions Helping achieve an expected margin for the company Developing relationships with hotels: exchanging feedback, providing updates, identifying ways of presenting group booking requests to each individual supplier to optimize outcome; dealing with supplier book-outs, supporting supplier complaint resolution Liaising with internal clients, i.e. Commercial, Operations and Sales Storing and presenting product knowledge Constant dialogue with the Purchasing Team for Europe, as well as Sales, and the Account Management teams to ensure that client/hotel timeline requirements are met Helping the Head of Contracts with the delivery of the overall Contracts strategy Assisting the Head of Contracts with the implementation and roll out of internal departmental procedures Ensuring all contracts are loaded correctly into Tourplan for company wide use Running various reports, comparing charts, updating the system if necessary to keep an overview of your allocated areas Assisting in the placing of group series business within the budgets and standards expected by the client Represent TPG at specific applicable industry events Visiting key hotels on a regular basis as needed and other hotels where necessary, to ensure quality is maintained and producing hotel meeting reports for the company Dealing with book-out situations and supplier issues Supporting the Head of Contracts in contracting allocations and series allocations when needed Supporting contracting other locations as needed To flexibly support team members of the same region (and other regions where business requirements demand) to fulfil their role as and when needed, for business reasons such as productivity, expertise absence, illness etc What skills do I need? Fluent French Speaker Full driving license Good time management and self-management skills Good organizational skills and, particularly, a keen eye for detail Strong IT command for Excel and preferably TourPlan Ability to develop strong teamwork and collaboration Outstanding interpersonal and networking skills Please, fill in the contact form. Don't forget to attach your CV. Drag and drop files here or browse (Supported file formats: pdf,doc,docs,txt,rtf,epub. File size up to 5MB)
