Commercial Ancillary Manager page is loaded Commercial Ancillary Managerlocations: Remote Locationtime type: Full timeposted on: Posted Todayjob requisition id: Job Title: Commercial Ancillary Manager Location: Leicester / London / Bexhill / Remote/Hybrid Welcome to Hastings Direct We're a digital insurance provider with a clear strategy to become the best and biggest player in the UK market. As a company, we've made huge investments in our technology, pricing, data and analytics capabilities over the past few years, along with nurturing our 4Cs culture and substantial investment in our people. And as a Finance team, we're doing exactly the same - building a market leading finance technology platform, investing in our team and our approach to leadership development, with a real focus on commercially adding value to the business.The fact you're now reading this job advert means we've tempted you to find out more about . If you like what you see, we hope you'll consider joining our team.We have high standards and understand some people may not apply for jobs unless they feel they tick every box. If you're excited about joining us and think you have some of what we are looking for, even if you're not 100% sure, we would love to hear from you. Role overview Product owner for a range of products within Hastings' Ancillary portfolio, with responsibility for all customer and commercial outcomes. Analyse performance using data and insights to identify opportunities for enhancements to products and pricing; developing and implementing strategies for ancillary products, driving long term profitability: delivering fair value whilst acting in the best interests of our customers. Accountabilities Management of strong relationships with our ancillary partners ensuring we effectively manage commercial and contractual relations and customer outcomes to ensure long-standing, mutually beneficial partnerships Responsible for trading performance and customer value outcomes and monitoring of trends and future risks and holding partners to account for delivery against these Responsible for the delivery of good customer outcomes; effective monitoring of customer value and mitigation of potential customer detriment; input to the completion of annual product review & value assessment; and reporting to OpCo / Conduct Committee. Delivery of strategic and tactical initiatives to improve commercial and customer outcomes (including product proposition and pricing reviews, claims process reviews, sales and in life journeys). Working in partnership with other business functions including Pricing, Operations, Claims, IT and Digital & Marketing Strong response to net rate reviews with ability to challenge rating increases based on analysis of claims and loss ratio performance/forecasts Lead, develop and implement Ancillary Product development strategies (Provider / product / pricing / processes) to support the commercial performance whilst ensuring fair consumer value, regulatory compliance and reputational integrity Lead Ancillary Partner strategy with responsibility for the selection, oversight and performance of Ancillary providers for allocated products Support the rectification of any commercial or operational issues. Engaging with colleagues across the business and third party partners to collaboratively resolve issues Support development of new products and propositions as these are developed and introduced. Working across the organisation to look at wider opportunities within the ancillary value chain Essential skills/experience: Experience of working with highly regulated General Insurance products ideally within ancillary or claims function Results-oriented, with drive to deliver against commercial and customer targets Strong numerical reasoning with data analysis Commercial focus and ability to drive strong negotiations that deliver benefits to all parties. Innovative and driven - able to seek out opportunities to disrupt and innovate while also incrementally evolving current practices; Strong stakeholder management experience, within a fast-paced, matrixed environment. Able to build strong connections with other functions to embed strategy and support delivery of trading outcomes Interview Process: 1st Round - Intro call with Hiring manager + 12nd Round - Case study round followed by call with Hiring leader What we will give you: Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Not to mention plenty of recognition and rewards, and the scope to voice your ideas and put them into practice.As a Disability Confident employer, we're committed to ensuring our recruitment processes are fully inclusive - what this means to you is if you're applying for a job with us, you'll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS).For more information on the DCS, please visit our inclusive business page on our careers website Benefits: in addition to a competitive salary and £5k car allowance you will also receive Flexible working - we champion a flexible hybrid working approach - please speak to your recruiter to discuss in more detail Competitive bonus scheme - all colleagues are eligible for our annual 4Cs performance bonus Physical wellbeing - as a Band 4 colleague, Hastings pay for you to receive private medical Insurance (also known as PMI). This gives you flexibility and convenience to see a specialist or consultant and allows you to decide when and where you will be seen Financial wellbeing - as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award-winning package which includes - discounts, cashback, free independent mortgage advice and free access to financial wellbeing support Mental wellbeing programme - we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs There's more! - 27 days annual leave + bank holidays, with the option to buy or sell one of your weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more .Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we'll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve.Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks.At Hastings Direct, we're committed to creating an inclusive environment where everyone has the opportunity
Jan 08, 2026
Full time
Commercial Ancillary Manager page is loaded Commercial Ancillary Managerlocations: Remote Locationtime type: Full timeposted on: Posted Todayjob requisition id: Job Title: Commercial Ancillary Manager Location: Leicester / London / Bexhill / Remote/Hybrid Welcome to Hastings Direct We're a digital insurance provider with a clear strategy to become the best and biggest player in the UK market. As a company, we've made huge investments in our technology, pricing, data and analytics capabilities over the past few years, along with nurturing our 4Cs culture and substantial investment in our people. And as a Finance team, we're doing exactly the same - building a market leading finance technology platform, investing in our team and our approach to leadership development, with a real focus on commercially adding value to the business.The fact you're now reading this job advert means we've tempted you to find out more about . If you like what you see, we hope you'll consider joining our team.We have high standards and understand some people may not apply for jobs unless they feel they tick every box. If you're excited about joining us and think you have some of what we are looking for, even if you're not 100% sure, we would love to hear from you. Role overview Product owner for a range of products within Hastings' Ancillary portfolio, with responsibility for all customer and commercial outcomes. Analyse performance using data and insights to identify opportunities for enhancements to products and pricing; developing and implementing strategies for ancillary products, driving long term profitability: delivering fair value whilst acting in the best interests of our customers. Accountabilities Management of strong relationships with our ancillary partners ensuring we effectively manage commercial and contractual relations and customer outcomes to ensure long-standing, mutually beneficial partnerships Responsible for trading performance and customer value outcomes and monitoring of trends and future risks and holding partners to account for delivery against these Responsible for the delivery of good customer outcomes; effective monitoring of customer value and mitigation of potential customer detriment; input to the completion of annual product review & value assessment; and reporting to OpCo / Conduct Committee. Delivery of strategic and tactical initiatives to improve commercial and customer outcomes (including product proposition and pricing reviews, claims process reviews, sales and in life journeys). Working in partnership with other business functions including Pricing, Operations, Claims, IT and Digital & Marketing Strong response to net rate reviews with ability to challenge rating increases based on analysis of claims and loss ratio performance/forecasts Lead, develop and implement Ancillary Product development strategies (Provider / product / pricing / processes) to support the commercial performance whilst ensuring fair consumer value, regulatory compliance and reputational integrity Lead Ancillary Partner strategy with responsibility for the selection, oversight and performance of Ancillary providers for allocated products Support the rectification of any commercial or operational issues. Engaging with colleagues across the business and third party partners to collaboratively resolve issues Support development of new products and propositions as these are developed and introduced. Working across the organisation to look at wider opportunities within the ancillary value chain Essential skills/experience: Experience of working with highly regulated General Insurance products ideally within ancillary or claims function Results-oriented, with drive to deliver against commercial and customer targets Strong numerical reasoning with data analysis Commercial focus and ability to drive strong negotiations that deliver benefits to all parties. Innovative and driven - able to seek out opportunities to disrupt and innovate while also incrementally evolving current practices; Strong stakeholder management experience, within a fast-paced, matrixed environment. Able to build strong connections with other functions to embed strategy and support delivery of trading outcomes Interview Process: 1st Round - Intro call with Hiring manager + 12nd Round - Case study round followed by call with Hiring leader What we will give you: Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Not to mention plenty of recognition and rewards, and the scope to voice your ideas and put them into practice.As a Disability Confident employer, we're committed to ensuring our recruitment processes are fully inclusive - what this means to you is if you're applying for a job with us, you'll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS).For more information on the DCS, please visit our inclusive business page on our careers website Benefits: in addition to a competitive salary and £5k car allowance you will also receive Flexible working - we champion a flexible hybrid working approach - please speak to your recruiter to discuss in more detail Competitive bonus scheme - all colleagues are eligible for our annual 4Cs performance bonus Physical wellbeing - as a Band 4 colleague, Hastings pay for you to receive private medical Insurance (also known as PMI). This gives you flexibility and convenience to see a specialist or consultant and allows you to decide when and where you will be seen Financial wellbeing - as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award-winning package which includes - discounts, cashback, free independent mortgage advice and free access to financial wellbeing support Mental wellbeing programme - we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs There's more! - 27 days annual leave + bank holidays, with the option to buy or sell one of your weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more .Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we'll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve.Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks.At Hastings Direct, we're committed to creating an inclusive environment where everyone has the opportunity
Quality & Outcomes Framework (QOF) Support Admin (Mat Cover) An exciting opportunity has arisen for a QOF Support Administrator to join the Business Intelligence team at Beacon Medical Group. This is a temporary maternity cover position of 22.5 hours per week. The working pattern for this position is: Wed: 09 00 Thur: 09 00 Fri: 09 00 The postholder will run their own areas of our Quality and Outcomes Framework (QOF) and similar schemes, keeping up to date with any changes and fully understanding any business rules that are published. They will be required to play a central role in the delivery of QOF, supporting the practice to deliver best care to our patients ensuring all long term condition reviews are attended, and routine data gathering. The postholder will be responsible for prioritisation of their own workload, often to changing deadlines and priorities. We are looking for someone who can effectively work as part of a team, has an eye for detail, is proud of their work and ensures everything is fully documented and delivered to high a standard. A working knowledge of general practice is desirable. Please note: Please ensure that your application is entirely your own original work. Applications found to be generated by artificial intelligence (AI) will not be considered. Main duties of the job This is a varied administrative role providing dedicated support to the business agenda. To play an active role to support patient care by ensuring checks are carried out promptly and patients needs are recorded through coding. To assist the business intelligence team to co ordinate all matters concerned with the delivery of QOF and similar schemes. Assisting the business intelligence team with the recall process to enable the practice to meet its QOF targets. To ensure the administration of QOF within the Practice are carried out within the Practice's guidelines and policies. To run set quality outcome framework domain, following annual NHS guidelines, ensuring all targets are met. Other work as required to meet the administration support needs of the Business intelligence team, allocated by the team leader. About us Beacon Medical Group Practice is a single practice, Primary Care Network (PCN), providing care to 43,000 patients across Plympton and the South Hams. We are a team of Partners, Salaried GPs, Paramedics, Clinical Pharmacists, Pharmacy Technicians, Practice and specialist Nurses, HCAs, Phlebotomists, First Contact Physios, Social Prescribers, Advanced Clinical Practitioners, Clinical Practitioners and Administrative support staff. Our mission is to give all our patients the right care, at the right time, in the right place. We are a forward thinking partnership always looking for opportunities to improve services for our patients. We have a good reputation for delivering good healthcare, leading at scale and innovating primary care services. This is a really exciting time to be joining us as we diversify our teams, our partnership and services. If you join our team; you will receive support, opportunities to grow in your role, training, and work with colleagues who care about you. Job responsibilities JOB TITLE: QOF Support Administrator SUMMARY OF ROLE: This is a varied, administration & customer facing information role providing dedicated support to the business agenda. To play an active role to support patient care by ensuring checks are carried out promptly and patients needs are recorded through read coding. To assist the business intelligence team to co ordinate all matters concerned with the delivery of QOF (quality outcome framework). Assisting the business intelligence team with the recall process to enable the practice to meet its QOF (quality outcome framework) targets. To ensure the administration of QOF (Quality outcome framework) within the Practice are carried out within the Practice's guidelines and policies. To run set quality outcome framework domain, following annual NHS guidelines, ensuring all targets are met. Supporting the business intelligence team with any admin role. Other work as required to meet the needs of the Business intelligence team, allocated by the team leader. PAY RATE: £12.40 per hour CONTRACTUAL HOURS: 22.5 PLACE OF WORK: Based at Plympton Health centre, may be required to visit any site as needed. CONTRACT TYPE: Temporary, Maternity Cover ACCOUNTABLE TO: Operations Support Manager Key Responsibilities: Quality and outcome framework (QOF) Recalls Coding Administrative Confidentiality Equality and Diversity Personal/Professional Development Health and Safety Communication Quality Contribution to the implementation of services: To be responsible for your own continuing self development, undertaking training as appropriate. To undertake other duties appropriate to the grading of the post as required. Must be able to work flexible hours. Quality and outcome framework (QOF): Run & be responsible for set QOF domain following QOF guidelines. Contact patients using letter, SMS, email & phone call to ensure contact is made with patients in correct time scales. Ensuring patients are booked into the correct clinics for owned QOF domain. Achieving QOF targets in a timely manner to set business targets. Recalls: Action Recalls within own area of responsibility; Child Immunisations, Woman's health etc. Completion of Childhood Immunisation Returns if this is an area of responsibility. Coding: Assist the Business Intelligence team with audits related to QOF and Enhanced services, updating and amending coding as required. Ensure accurate read-coding. Support dealing with queries relating to coding, where suitable. Administrative: Support the business intelligence team with any Admin work, folding letters in envelopes, adding information leaflets. Liaising with the patient liaison manager ensuring promotions for health awareness & promotions run alongside business plan. Confidentiality: The post holder must maintain confidentiality, security and integrity of information relating to patients, staff and the business. In the performance of the duties outlined in this job description, the postholder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential. Personal/Professional Development: The postholder will participate in any training programme implemented by the practice as part of this employment, such training to include: Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development. Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work. Quality: The postholder will strive to maintain quality within the practice, and will: Alert other team members to issues of quality and risk. Assess own performance and take accountability for own actions, either directly or under supervision. Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team's performance. Work effectively with individuals in other agencies to meet patients needs. Effectively manage own time, workload and resources. Contribution to the implementation of services: The postholder will: Apply practice policies, standards and guidance. Discuss with other members of the team how the policies, standards and guidelines will affect own work. Participate in audit where appropriate. Health and Safety: Ensure all members of staff comply with the Group's health and safety policy. Carry out risk assessments to comply with current Health and Safety legislation. Ensure any health and safety concerns are reported to the Operations Manager. To be aware of and adhere to applicable practice rules, regulations, legislation and procedures, national legislation (Health and Safety, COSHH, Data Protection). Equality and Diversity: The post-holder will support the equality, diversity and rights of patients, carers and colleagues. Act in a way that recognises the importance of people's rights, interpreting them in a way that is consistent with group processes and policies and current legislation. Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues. Behaving in a manner that is welcoming, non judgemental and respects the individuals' circumstances, feelings, priorities and rights. The details contained in this job description are not exhaustive and may change as the post develops. Governance: Identify and record risks and issues, developing contingency plans with service and contract leads. Ensure the PCN is compliant with health and safety policies and procedures to reflect current best practice. . click apply for full job details
Jan 08, 2026
Full time
Quality & Outcomes Framework (QOF) Support Admin (Mat Cover) An exciting opportunity has arisen for a QOF Support Administrator to join the Business Intelligence team at Beacon Medical Group. This is a temporary maternity cover position of 22.5 hours per week. The working pattern for this position is: Wed: 09 00 Thur: 09 00 Fri: 09 00 The postholder will run their own areas of our Quality and Outcomes Framework (QOF) and similar schemes, keeping up to date with any changes and fully understanding any business rules that are published. They will be required to play a central role in the delivery of QOF, supporting the practice to deliver best care to our patients ensuring all long term condition reviews are attended, and routine data gathering. The postholder will be responsible for prioritisation of their own workload, often to changing deadlines and priorities. We are looking for someone who can effectively work as part of a team, has an eye for detail, is proud of their work and ensures everything is fully documented and delivered to high a standard. A working knowledge of general practice is desirable. Please note: Please ensure that your application is entirely your own original work. Applications found to be generated by artificial intelligence (AI) will not be considered. Main duties of the job This is a varied administrative role providing dedicated support to the business agenda. To play an active role to support patient care by ensuring checks are carried out promptly and patients needs are recorded through coding. To assist the business intelligence team to co ordinate all matters concerned with the delivery of QOF and similar schemes. Assisting the business intelligence team with the recall process to enable the practice to meet its QOF targets. To ensure the administration of QOF within the Practice are carried out within the Practice's guidelines and policies. To run set quality outcome framework domain, following annual NHS guidelines, ensuring all targets are met. Other work as required to meet the administration support needs of the Business intelligence team, allocated by the team leader. About us Beacon Medical Group Practice is a single practice, Primary Care Network (PCN), providing care to 43,000 patients across Plympton and the South Hams. We are a team of Partners, Salaried GPs, Paramedics, Clinical Pharmacists, Pharmacy Technicians, Practice and specialist Nurses, HCAs, Phlebotomists, First Contact Physios, Social Prescribers, Advanced Clinical Practitioners, Clinical Practitioners and Administrative support staff. Our mission is to give all our patients the right care, at the right time, in the right place. We are a forward thinking partnership always looking for opportunities to improve services for our patients. We have a good reputation for delivering good healthcare, leading at scale and innovating primary care services. This is a really exciting time to be joining us as we diversify our teams, our partnership and services. If you join our team; you will receive support, opportunities to grow in your role, training, and work with colleagues who care about you. Job responsibilities JOB TITLE: QOF Support Administrator SUMMARY OF ROLE: This is a varied, administration & customer facing information role providing dedicated support to the business agenda. To play an active role to support patient care by ensuring checks are carried out promptly and patients needs are recorded through read coding. To assist the business intelligence team to co ordinate all matters concerned with the delivery of QOF (quality outcome framework). Assisting the business intelligence team with the recall process to enable the practice to meet its QOF (quality outcome framework) targets. To ensure the administration of QOF (Quality outcome framework) within the Practice are carried out within the Practice's guidelines and policies. To run set quality outcome framework domain, following annual NHS guidelines, ensuring all targets are met. Supporting the business intelligence team with any admin role. Other work as required to meet the needs of the Business intelligence team, allocated by the team leader. PAY RATE: £12.40 per hour CONTRACTUAL HOURS: 22.5 PLACE OF WORK: Based at Plympton Health centre, may be required to visit any site as needed. CONTRACT TYPE: Temporary, Maternity Cover ACCOUNTABLE TO: Operations Support Manager Key Responsibilities: Quality and outcome framework (QOF) Recalls Coding Administrative Confidentiality Equality and Diversity Personal/Professional Development Health and Safety Communication Quality Contribution to the implementation of services: To be responsible for your own continuing self development, undertaking training as appropriate. To undertake other duties appropriate to the grading of the post as required. Must be able to work flexible hours. Quality and outcome framework (QOF): Run & be responsible for set QOF domain following QOF guidelines. Contact patients using letter, SMS, email & phone call to ensure contact is made with patients in correct time scales. Ensuring patients are booked into the correct clinics for owned QOF domain. Achieving QOF targets in a timely manner to set business targets. Recalls: Action Recalls within own area of responsibility; Child Immunisations, Woman's health etc. Completion of Childhood Immunisation Returns if this is an area of responsibility. Coding: Assist the Business Intelligence team with audits related to QOF and Enhanced services, updating and amending coding as required. Ensure accurate read-coding. Support dealing with queries relating to coding, where suitable. Administrative: Support the business intelligence team with any Admin work, folding letters in envelopes, adding information leaflets. Liaising with the patient liaison manager ensuring promotions for health awareness & promotions run alongside business plan. Confidentiality: The post holder must maintain confidentiality, security and integrity of information relating to patients, staff and the business. In the performance of the duties outlined in this job description, the postholder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential. Personal/Professional Development: The postholder will participate in any training programme implemented by the practice as part of this employment, such training to include: Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development. Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work. Quality: The postholder will strive to maintain quality within the practice, and will: Alert other team members to issues of quality and risk. Assess own performance and take accountability for own actions, either directly or under supervision. Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team's performance. Work effectively with individuals in other agencies to meet patients needs. Effectively manage own time, workload and resources. Contribution to the implementation of services: The postholder will: Apply practice policies, standards and guidance. Discuss with other members of the team how the policies, standards and guidelines will affect own work. Participate in audit where appropriate. Health and Safety: Ensure all members of staff comply with the Group's health and safety policy. Carry out risk assessments to comply with current Health and Safety legislation. Ensure any health and safety concerns are reported to the Operations Manager. To be aware of and adhere to applicable practice rules, regulations, legislation and procedures, national legislation (Health and Safety, COSHH, Data Protection). Equality and Diversity: The post-holder will support the equality, diversity and rights of patients, carers and colleagues. Act in a way that recognises the importance of people's rights, interpreting them in a way that is consistent with group processes and policies and current legislation. Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues. Behaving in a manner that is welcoming, non judgemental and respects the individuals' circumstances, feelings, priorities and rights. The details contained in this job description are not exhaustive and may change as the post develops. Governance: Identify and record risks and issues, developing contingency plans with service and contract leads. Ensure the PCN is compliant with health and safety policies and procedures to reflect current best practice. . click apply for full job details
End Date Sunday 04 January 2026 Salary Range £76,464 - £84,960 Flexible Working Options Hybrid Working, Job Share Job Description Summary The Control Assurance team plays a critical role in safeguarding CIB by independently assessing the design and operating effectiveness of its non-financial controls. This role ensures that key controls mitigate risks across all risk types, supporting CIB's strategic ambitions and regulatory commitments. Job Description BUSINESS UNIT: Corporate & Institutional Banking (CIB) - Chief Controls Office LOCATION: London, Birmingham and Edinburgh HOURS: Full Time - 35 hours per week WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites shown above.We're looking for a motivated and meticulous Control Assurance Manager who has a restless curiosity to identify areas for testing, devise testing strategies, and distil key information from testing outcomes into actionable insights that improve controls and mitigate risk. ABOUT THE ROLE As a Control Assurance Manager, you'll deliver independent, objective testing of key business controls across CIB. You'll validate control design and operational effectiveness, identify weaknesses, and recommend improvements to strengthen the control environment. This role combines technical expertise, data analytics, and stakeholder engagement to drive continuous improvement and operational resilience. KEY ACCOUNTABILITIES Risk & Control Testing & Assurance Identify new potential testing areas and deliver targeted testing of high-risk processes (e.g., trading mandates). Validate control design and operational effectiveness against risk toolkits and regulatory standards. Utilise data skills and coding capability to compare datasets and identify reconciliation exceptions. Document findings, root cause analysis, and remediation recommendations. Contribute to the development of control testing strategies and implementation of risk management processes. Identify systemic issues, consider read-across, and propose enhancements to strengthen the control environment. Control Optimisation Support initiatives to embed "Control by Design" principles and automation. Recommend and implement improvements to streamline manual controls and enhance efficiency, utilising AI inputs. Stakeholder Engagement Act as a trusted partner across the three lines of defence. Provide input and constructive challenge into change programmes to ensure testing outcomes are integrated. WHAT YOU'LL NEED The successful candidate will drive continuous improvement in control design, automation, and operational resilience, leveraging data analytics and emerging technologies.To be considered for this role, you'll need to demonstrate: Risk & Control Expertise Strong understanding of operational risk and control frameworks. Experience in control testing methodologies and assurance practices. Knowledge of non-financial risk types relevant to CIB (e.g., conduct, economic crime, data resilience). Familiarity with Control by Design (CbD) methodology. Data & Technology Skills Coding skills (e.g., Python) to identify and leverage insights on data irregularities and exceptions. Analytical skills for data-driven insights and root cause analysis. Communication & Collaboration Excellent communication skills for reporting and stakeholder engagement. Ability to interpret and apply risk policies and regulatory requirements. Exposure to Agile ways of working and transformation programmes. ABOUT WORKING FOR US Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture.We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.And it's why we especially welcome applications from under-represented groups. We're disability confident. So, if you'd like reasonable adjustments to be made to our recruitment processes, just let us know.If you're excited by the thought of becoming part of our team, get in touch. We'd love to hear from you! At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference. With 320 years under our belt, we're used to change, and today is no different. Join us and help drive this change, shaping the future of finance whilst working at pace to deliver for our customers.Here, you'll do the best work of your career. Your impact will be amplified by our scale as you learn and develop, gaining skills for the future.
Jan 08, 2026
Full time
End Date Sunday 04 January 2026 Salary Range £76,464 - £84,960 Flexible Working Options Hybrid Working, Job Share Job Description Summary The Control Assurance team plays a critical role in safeguarding CIB by independently assessing the design and operating effectiveness of its non-financial controls. This role ensures that key controls mitigate risks across all risk types, supporting CIB's strategic ambitions and regulatory commitments. Job Description BUSINESS UNIT: Corporate & Institutional Banking (CIB) - Chief Controls Office LOCATION: London, Birmingham and Edinburgh HOURS: Full Time - 35 hours per week WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites shown above.We're looking for a motivated and meticulous Control Assurance Manager who has a restless curiosity to identify areas for testing, devise testing strategies, and distil key information from testing outcomes into actionable insights that improve controls and mitigate risk. ABOUT THE ROLE As a Control Assurance Manager, you'll deliver independent, objective testing of key business controls across CIB. You'll validate control design and operational effectiveness, identify weaknesses, and recommend improvements to strengthen the control environment. This role combines technical expertise, data analytics, and stakeholder engagement to drive continuous improvement and operational resilience. KEY ACCOUNTABILITIES Risk & Control Testing & Assurance Identify new potential testing areas and deliver targeted testing of high-risk processes (e.g., trading mandates). Validate control design and operational effectiveness against risk toolkits and regulatory standards. Utilise data skills and coding capability to compare datasets and identify reconciliation exceptions. Document findings, root cause analysis, and remediation recommendations. Contribute to the development of control testing strategies and implementation of risk management processes. Identify systemic issues, consider read-across, and propose enhancements to strengthen the control environment. Control Optimisation Support initiatives to embed "Control by Design" principles and automation. Recommend and implement improvements to streamline manual controls and enhance efficiency, utilising AI inputs. Stakeholder Engagement Act as a trusted partner across the three lines of defence. Provide input and constructive challenge into change programmes to ensure testing outcomes are integrated. WHAT YOU'LL NEED The successful candidate will drive continuous improvement in control design, automation, and operational resilience, leveraging data analytics and emerging technologies.To be considered for this role, you'll need to demonstrate: Risk & Control Expertise Strong understanding of operational risk and control frameworks. Experience in control testing methodologies and assurance practices. Knowledge of non-financial risk types relevant to CIB (e.g., conduct, economic crime, data resilience). Familiarity with Control by Design (CbD) methodology. Data & Technology Skills Coding skills (e.g., Python) to identify and leverage insights on data irregularities and exceptions. Analytical skills for data-driven insights and root cause analysis. Communication & Collaboration Excellent communication skills for reporting and stakeholder engagement. Ability to interpret and apply risk policies and regulatory requirements. Exposure to Agile ways of working and transformation programmes. ABOUT WORKING FOR US Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture.We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.And it's why we especially welcome applications from under-represented groups. We're disability confident. So, if you'd like reasonable adjustments to be made to our recruitment processes, just let us know.If you're excited by the thought of becoming part of our team, get in touch. We'd love to hear from you! At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference. With 320 years under our belt, we're used to change, and today is no different. Join us and help drive this change, shaping the future of finance whilst working at pace to deliver for our customers.Here, you'll do the best work of your career. Your impact will be amplified by our scale as you learn and develop, gaining skills for the future.
Commercial Ancillary Manager page is loaded Commercial Ancillary Managerlocations: Remote Locationtime type: Full timeposted on: Posted Todayjob requisition id: Job Title: Commercial Ancillary Manager Location: Leicester / London / Bexhill / Remote/Hybrid Welcome to Hastings Direct We're a digital insurance provider with a clear strategy to become the best and biggest player in the UK market. As a company, we've made huge investments in our technology, pricing, data and analytics capabilities over the past few years, along with nurturing our 4Cs culture and substantial investment in our people. And as a Finance team, we're doing exactly the same - building a market leading finance technology platform, investing in our team and our approach to leadership development, with a real focus on commercially adding value to the business.The fact you're now reading this job advert means we've tempted you to find out more about . If you like what you see, we hope you'll consider joining our team.We have high standards and understand some people may not apply for jobs unless they feel they tick every box. If you're excited about joining us and think you have some of what we are looking for, even if you're not 100% sure, we would love to hear from you. Role overview Product owner for a range of products within Hastings' Ancillary portfolio, with responsibility for all customer and commercial outcomes. Analyse performance using data and insights to identify opportunities for enhancements to products and pricing; developing and implementing strategies for ancillary products, driving long term profitability: delivering fair value whilst acting in the best interests of our customers. Accountabilities Management of strong relationships with our ancillary partners ensuring we effectively manage commercial and contractual relations and customer outcomes to ensure long-standing, mutually beneficial partnerships Responsible for trading performance and customer value outcomes and monitoring of trends and future risks and holding partners to account for delivery against these Responsible for the delivery of good customer outcomes; effective monitoring of customer value and mitigation of potential customer detriment; input to the completion of annual product review & value assessment; and reporting to OpCo / Conduct Committee. Delivery of strategic and tactical initiatives to improve commercial and customer outcomes (including product proposition and pricing reviews, claims process reviews, sales and in life journeys). Working in partnership with other business functions including Pricing, Operations, Claims, IT and Digital & Marketing Strong response to net rate reviews with ability to challenge rating increases based on analysis of claims and loss ratio performance/forecasts Lead, develop and implement Ancillary Product development strategies (Provider / product / pricing / processes) to support the commercial performance whilst ensuring fair consumer value, regulatory compliance and reputational integrity Lead Ancillary Partner strategy with responsibility for the selection, oversight and performance of Ancillary providers for allocated products Support the rectification of any commercial or operational issues. Engaging with colleagues across the business and third party partners to collaboratively resolve issues Support development of new products and propositions as these are developed and introduced. Working across the organisation to look at wider opportunities within the ancillary value chain Essential skills/experience: Experience of working with highly regulated General Insurance products ideally within ancillary or claims function Results-oriented, with drive to deliver against commercial and customer targets Strong numerical reasoning with data analysis Commercial focus and ability to drive strong negotiations that deliver benefits to all parties. Innovative and driven - able to seek out opportunities to disrupt and innovate while also incrementally evolving current practices; Strong stakeholder management experience, within a fast-paced, matrixed environment. Able to build strong connections with other functions to embed strategy and support delivery of trading outcomes Interview Process: 1st Round - Intro call with Hiring manager + 12nd Round - Case study round followed by call with Hiring leader What we will give you: Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Not to mention plenty of recognition and rewards, and the scope to voice your ideas and put them into practice.As a Disability Confident employer, we're committed to ensuring our recruitment processes are fully inclusive - what this means to you is if you're applying for a job with us, you'll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS).For more information on the DCS, please visit our inclusive business page on our careers website Benefits: in addition to a competitive salary and £5k car allowance you will also receive Flexible working - we champion a flexible hybrid working approach - please speak to your recruiter to discuss in more detail Competitive bonus scheme - all colleagues are eligible for our annual 4Cs performance bonus Physical wellbeing - as a Band 4 colleague, Hastings pay for you to receive private medical Insurance (also known as PMI). This gives you flexibility and convenience to see a specialist or consultant and allows you to decide when and where you will be seen Financial wellbeing - as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award-winning package which includes - discounts, cashback, free independent mortgage advice and free access to financial wellbeing support Mental wellbeing programme - we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs There's more! - 27 days annual leave + bank holidays, with the option to buy or sell one of your weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more .Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we'll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve.Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks.At Hastings Direct, we're committed to creating an inclusive environment where everyone has the opportunity
Jan 08, 2026
Full time
Commercial Ancillary Manager page is loaded Commercial Ancillary Managerlocations: Remote Locationtime type: Full timeposted on: Posted Todayjob requisition id: Job Title: Commercial Ancillary Manager Location: Leicester / London / Bexhill / Remote/Hybrid Welcome to Hastings Direct We're a digital insurance provider with a clear strategy to become the best and biggest player in the UK market. As a company, we've made huge investments in our technology, pricing, data and analytics capabilities over the past few years, along with nurturing our 4Cs culture and substantial investment in our people. And as a Finance team, we're doing exactly the same - building a market leading finance technology platform, investing in our team and our approach to leadership development, with a real focus on commercially adding value to the business.The fact you're now reading this job advert means we've tempted you to find out more about . If you like what you see, we hope you'll consider joining our team.We have high standards and understand some people may not apply for jobs unless they feel they tick every box. If you're excited about joining us and think you have some of what we are looking for, even if you're not 100% sure, we would love to hear from you. Role overview Product owner for a range of products within Hastings' Ancillary portfolio, with responsibility for all customer and commercial outcomes. Analyse performance using data and insights to identify opportunities for enhancements to products and pricing; developing and implementing strategies for ancillary products, driving long term profitability: delivering fair value whilst acting in the best interests of our customers. Accountabilities Management of strong relationships with our ancillary partners ensuring we effectively manage commercial and contractual relations and customer outcomes to ensure long-standing, mutually beneficial partnerships Responsible for trading performance and customer value outcomes and monitoring of trends and future risks and holding partners to account for delivery against these Responsible for the delivery of good customer outcomes; effective monitoring of customer value and mitigation of potential customer detriment; input to the completion of annual product review & value assessment; and reporting to OpCo / Conduct Committee. Delivery of strategic and tactical initiatives to improve commercial and customer outcomes (including product proposition and pricing reviews, claims process reviews, sales and in life journeys). Working in partnership with other business functions including Pricing, Operations, Claims, IT and Digital & Marketing Strong response to net rate reviews with ability to challenge rating increases based on analysis of claims and loss ratio performance/forecasts Lead, develop and implement Ancillary Product development strategies (Provider / product / pricing / processes) to support the commercial performance whilst ensuring fair consumer value, regulatory compliance and reputational integrity Lead Ancillary Partner strategy with responsibility for the selection, oversight and performance of Ancillary providers for allocated products Support the rectification of any commercial or operational issues. Engaging with colleagues across the business and third party partners to collaboratively resolve issues Support development of new products and propositions as these are developed and introduced. Working across the organisation to look at wider opportunities within the ancillary value chain Essential skills/experience: Experience of working with highly regulated General Insurance products ideally within ancillary or claims function Results-oriented, with drive to deliver against commercial and customer targets Strong numerical reasoning with data analysis Commercial focus and ability to drive strong negotiations that deliver benefits to all parties. Innovative and driven - able to seek out opportunities to disrupt and innovate while also incrementally evolving current practices; Strong stakeholder management experience, within a fast-paced, matrixed environment. Able to build strong connections with other functions to embed strategy and support delivery of trading outcomes Interview Process: 1st Round - Intro call with Hiring manager + 12nd Round - Case study round followed by call with Hiring leader What we will give you: Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Not to mention plenty of recognition and rewards, and the scope to voice your ideas and put them into practice.As a Disability Confident employer, we're committed to ensuring our recruitment processes are fully inclusive - what this means to you is if you're applying for a job with us, you'll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS).For more information on the DCS, please visit our inclusive business page on our careers website Benefits: in addition to a competitive salary and £5k car allowance you will also receive Flexible working - we champion a flexible hybrid working approach - please speak to your recruiter to discuss in more detail Competitive bonus scheme - all colleagues are eligible for our annual 4Cs performance bonus Physical wellbeing - as a Band 4 colleague, Hastings pay for you to receive private medical Insurance (also known as PMI). This gives you flexibility and convenience to see a specialist or consultant and allows you to decide when and where you will be seen Financial wellbeing - as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award-winning package which includes - discounts, cashback, free independent mortgage advice and free access to financial wellbeing support Mental wellbeing programme - we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs There's more! - 27 days annual leave + bank holidays, with the option to buy or sell one of your weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more .Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we'll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve.Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks.At Hastings Direct, we're committed to creating an inclusive environment where everyone has the opportunity
The Onyx Research Data Tech organization represents a major investment by GSK R&D and Digital & Tech, designed to deliver a step-change in our ability to leverage data, knowledge, and prediction to find new medicines. We are a full-stack shop consisting of product and portfolio leadership, data engineering, infrastructure and DevOps, data / metadata / knowledge platforms, and AI/ML and analysis platforms, all geared toward: Building a next-generation data experience for GSK's scientists, engineers, and decision-makers, increasing productivity and reducing time spent on "data mechanics" Providing best-in-class AI/ML and data analysis environments to accelerate our predictive capabilities and attract top-tier talent Aggressively engineering our data at scale to unlock the value of our combined data assets and predictions in real-time Onyx Product Management is at the heart of our mission, ensuring that everything from our infrastructure, to platforms, to end-user facing data assets and environments is designed to maximize our impact on R&D. The Product Management team partners with R&D stakeholders and Onyx leadership to develop a strategic roadmap for all customer-facing aspects of Onyx, including data assets, ontology, Knowledge Graph / semantic search, data / computing / analysis platforms, and data-powered applications. We are seeking an experienced Product Manager II who will be accountable for designing and delivering the road map for FinOps for all Onyx cloud platforms, products, and services. As a Product Manager II for FinOps Products, you will play a crucial role in optimizing our cloud spend and enhancing financial transparency across Onyx's platforms and services. Working closely with senior product leaders, engineering, finance, R&D leaders, and cloud operations teams, you will contribute to the development and delivery of products and features that empower our engineers, developers, scientists, and finance stakeholders to manage, forecast, and optimize cloud costs effectively. This is an exciting opportunity for a product professional passionate about cloud economics and building solutions that drive financial accountability and efficiency at scale. In this role you will Product Feature Ownership: Own the full product lifecycle for specific features or components within our FinOps product suite, from ideation and requirements gathering to launch, adoption, and iteration. Cloud Cost Visibility: Drive the development of tools and dashboards that provide clear, accurate, and granular visibility into cloud spending across Onyx platforms and services, enabling teams to understand their consumption patterns. Cost Optimization Enablement: Identify, define, and deliver capabilities that empower engineering teams to make cost-efficient choices, including recommendations for resource rightsizing, reserved instance/savings plan management, and identification of idle or underutilized resources. Financial Governance Support: Assist in implementing and monitoring cloud financial governance policies and guardrails, including budget alerts, spend limits, and chargeback/showback mechanisms. User Research & Requirements: Conduct in-depth user research with engineers, developers, data scientists, and finance teams to deeply understand their challenges and needs related to cloud cost management. Translate these insights into detailed product requirements and user stories. Data Analysis & Reporting: Leverage cloud billing data and other financial inputs to analyze spending trends, identify cost anomalies, and support the creation of actionable financial reports and forecasts. Agile Product Development: Actively participate in an agile development environment, collaborating daily with engineering, UX, and QA teams to ensure successful and timely delivery of high-quality product releases. Cross-Functional Collaboration: Partner effectively with Cloud Platform Engineering, Data Platform Engineering, Finance, and R&D teams to ensure product features meet business needs, integrate seamlessly, and drive desired financial outcomes. Documentation & Training: Create clear product documentation, user guides, and training materials to facilitate product adoption and ensure users can effectively leverage FinOps tools and insights. Why you? Qualifications & Skills: We are looking for professionals with these required skills to achieve our goals: Bachelors degree in a technical or scientific field, with a focus on computational science, Engineering, Finance, Business or related discipline Experience in product management, cloud financial management (FinOps), or a related role such as a Cloud Engineer with a strong cost optimization focus. Demonstrated understanding of cloud billing models, cost drivers, and service offerings across major cloud providers (e.g., AWS, GCP, Azure). Experience with data analysis and reporting tools to extract insights from financial or operational data. Familiarity with agile product development methodologies. Preferred Qualifications & Skills: If you have the following characteristics, it would be a plus: Master's degree or MBA. FinOps Certified Practitioner (FOCP) or equivalent certification. Direct experience with FinOps platforms and tools (e.g., Cloudability, CloudHealth, or native cloud cost management tools). Experience contributing to products that support large-scale, multi-cloud environments. Understanding of enterprise financial processes, budgeting, forecasting, and cost allocation. Strong communication and stakeholder management skills, with the ability to articulate technical and financial concepts to diverse audiences. Prior experience in the life sciences or biopharma industry, understanding the unique compute and data needs of scientific research. Closing Date for Applications: Tuesday 6th January 2026 (COB) Please note: As we approach the holiday season, our recruitment team and hiring managers will have limited availability between now and early January. We encourage you to apply and will review all applications, however response times may be longer than usual, and interviews may be scheduled after the New Year. We appreciate your understanding and look forward to connecting soon! Please take a copy of the Job Description, as this will not be available post closure of the advert. When applying for this role, please use the 'cover letter' of the online application or your CV to describe how you meet the competencies for this role, as outlined in the job requirements above. The information that you have provided in your cover letter and CV will be used to assess your application. During the course of your application, you will be requested to complete voluntary information which will be used to monitoring the effectiveness of our equality and diversity policies. Your information will be treated as confidential and will not be used in any part of the selection process. If you require a reasonable adjustment to the application / selection process to enable you to demonstrate your ability to perform the job requirements, please contact . This will help us to understand any modifications we may need to make to support you throughout our selection process. Why GSK? Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases - to impact health at scale. People and patients around the world count on the medicines and vaccines we make, so we're committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people. GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are. Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us on or . The helpline is available from 8.30am to 12.00 noon Monday to Friday, during bank holidays these times and days may vary. Please note should your enquiry not relate to adjustments, we will not be able to support you through these channels. However, we have created a UK Recruitment FAQ guide. Click the link and scroll to the Careers Section where you will find answers to multiple questions we receive . click apply for full job details
Jan 08, 2026
Full time
The Onyx Research Data Tech organization represents a major investment by GSK R&D and Digital & Tech, designed to deliver a step-change in our ability to leverage data, knowledge, and prediction to find new medicines. We are a full-stack shop consisting of product and portfolio leadership, data engineering, infrastructure and DevOps, data / metadata / knowledge platforms, and AI/ML and analysis platforms, all geared toward: Building a next-generation data experience for GSK's scientists, engineers, and decision-makers, increasing productivity and reducing time spent on "data mechanics" Providing best-in-class AI/ML and data analysis environments to accelerate our predictive capabilities and attract top-tier talent Aggressively engineering our data at scale to unlock the value of our combined data assets and predictions in real-time Onyx Product Management is at the heart of our mission, ensuring that everything from our infrastructure, to platforms, to end-user facing data assets and environments is designed to maximize our impact on R&D. The Product Management team partners with R&D stakeholders and Onyx leadership to develop a strategic roadmap for all customer-facing aspects of Onyx, including data assets, ontology, Knowledge Graph / semantic search, data / computing / analysis platforms, and data-powered applications. We are seeking an experienced Product Manager II who will be accountable for designing and delivering the road map for FinOps for all Onyx cloud platforms, products, and services. As a Product Manager II for FinOps Products, you will play a crucial role in optimizing our cloud spend and enhancing financial transparency across Onyx's platforms and services. Working closely with senior product leaders, engineering, finance, R&D leaders, and cloud operations teams, you will contribute to the development and delivery of products and features that empower our engineers, developers, scientists, and finance stakeholders to manage, forecast, and optimize cloud costs effectively. This is an exciting opportunity for a product professional passionate about cloud economics and building solutions that drive financial accountability and efficiency at scale. In this role you will Product Feature Ownership: Own the full product lifecycle for specific features or components within our FinOps product suite, from ideation and requirements gathering to launch, adoption, and iteration. Cloud Cost Visibility: Drive the development of tools and dashboards that provide clear, accurate, and granular visibility into cloud spending across Onyx platforms and services, enabling teams to understand their consumption patterns. Cost Optimization Enablement: Identify, define, and deliver capabilities that empower engineering teams to make cost-efficient choices, including recommendations for resource rightsizing, reserved instance/savings plan management, and identification of idle or underutilized resources. Financial Governance Support: Assist in implementing and monitoring cloud financial governance policies and guardrails, including budget alerts, spend limits, and chargeback/showback mechanisms. User Research & Requirements: Conduct in-depth user research with engineers, developers, data scientists, and finance teams to deeply understand their challenges and needs related to cloud cost management. Translate these insights into detailed product requirements and user stories. Data Analysis & Reporting: Leverage cloud billing data and other financial inputs to analyze spending trends, identify cost anomalies, and support the creation of actionable financial reports and forecasts. Agile Product Development: Actively participate in an agile development environment, collaborating daily with engineering, UX, and QA teams to ensure successful and timely delivery of high-quality product releases. Cross-Functional Collaboration: Partner effectively with Cloud Platform Engineering, Data Platform Engineering, Finance, and R&D teams to ensure product features meet business needs, integrate seamlessly, and drive desired financial outcomes. Documentation & Training: Create clear product documentation, user guides, and training materials to facilitate product adoption and ensure users can effectively leverage FinOps tools and insights. Why you? Qualifications & Skills: We are looking for professionals with these required skills to achieve our goals: Bachelors degree in a technical or scientific field, with a focus on computational science, Engineering, Finance, Business or related discipline Experience in product management, cloud financial management (FinOps), or a related role such as a Cloud Engineer with a strong cost optimization focus. Demonstrated understanding of cloud billing models, cost drivers, and service offerings across major cloud providers (e.g., AWS, GCP, Azure). Experience with data analysis and reporting tools to extract insights from financial or operational data. Familiarity with agile product development methodologies. Preferred Qualifications & Skills: If you have the following characteristics, it would be a plus: Master's degree or MBA. FinOps Certified Practitioner (FOCP) or equivalent certification. Direct experience with FinOps platforms and tools (e.g., Cloudability, CloudHealth, or native cloud cost management tools). Experience contributing to products that support large-scale, multi-cloud environments. Understanding of enterprise financial processes, budgeting, forecasting, and cost allocation. Strong communication and stakeholder management skills, with the ability to articulate technical and financial concepts to diverse audiences. Prior experience in the life sciences or biopharma industry, understanding the unique compute and data needs of scientific research. Closing Date for Applications: Tuesday 6th January 2026 (COB) Please note: As we approach the holiday season, our recruitment team and hiring managers will have limited availability between now and early January. We encourage you to apply and will review all applications, however response times may be longer than usual, and interviews may be scheduled after the New Year. We appreciate your understanding and look forward to connecting soon! Please take a copy of the Job Description, as this will not be available post closure of the advert. When applying for this role, please use the 'cover letter' of the online application or your CV to describe how you meet the competencies for this role, as outlined in the job requirements above. The information that you have provided in your cover letter and CV will be used to assess your application. During the course of your application, you will be requested to complete voluntary information which will be used to monitoring the effectiveness of our equality and diversity policies. Your information will be treated as confidential and will not be used in any part of the selection process. If you require a reasonable adjustment to the application / selection process to enable you to demonstrate your ability to perform the job requirements, please contact . This will help us to understand any modifications we may need to make to support you throughout our selection process. Why GSK? Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases - to impact health at scale. People and patients around the world count on the medicines and vaccines we make, so we're committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people. GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are. Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us on or . The helpline is available from 8.30am to 12.00 noon Monday to Friday, during bank holidays these times and days may vary. Please note should your enquiry not relate to adjustments, we will not be able to support you through these channels. However, we have created a UK Recruitment FAQ guide. Click the link and scroll to the Careers Section where you will find answers to multiple questions we receive . click apply for full job details
Sazerac Company Overview Build your career at Sazerac! With almost 400 years of rich history, Sazerac Company has thrived as an independent, American family owned company with operations in the United States and around the world. Since the 2000s, Sazerac has averaged double digit growth every year! Sazerac Company produces and markets the most award winning bourbons and whiskeys in the world, including Buffalo Trace, Pappy Van Winkle, Eagle Rare, Blanton's, Traveller, and Sazerac Rye. Additionally, Sazerac owns many popular brands across a range of spirits, including Fireball, Svedka, Wheatley, BuzzBallz, Southern Comfort, Seagram's V.O., Myers's, Goldschläger, Parrot Bay, 99 Brand, and Platinum Vodka. Company/Location Overview Sazerac UK is one of the UK's leading spirit distributors with a diverse portfolio of award winning brands. Parented by Sazerac company, the spirits manufacturer in North America that was founded in 1850 in New Orleans. Sazerac UK and Ireland are entrepreneurial businesses that was founded in 1999 and 2017 respectively, with both businesses experiencing exceptional growth that has resulted in becoming one of the top distributors. We believe in bringing the right brands to each consumer and have a flexible approach that allows us to work with brands with zero budget through to those with multi million pound budgets. Job Description/Responsibilities The Commercial Finance Manager is responsible for partnering with the commercial teams to drive volume and profitability of the UK and Ireland business units whilst owning the governance on pricing and discounts. This will include being the business owner of our price decision tool Vistaar, regular interaction with the sales team to ensure schemes are setup, accrued, paid and closed appropriately. Ensuring controls and insightful analysis is in place that enable policy adherence. A self starter who is naturally curious, building relationships with stakeholders to challenge and add value within our customer discounts to deliver profitability. Key Responsibilities: Pricing Optimisation Identify and implement execution plans to optimise customer and brand pricing that maximises volume and profit on key brands (BuzzBallz, Southern Comfort, Buffalo Trace, Fireball) Partner with commercial team to deliver annual price increases, addressing outliers (loss making prices), enabling further investment in key brands Own Vistaar, be the subject matter expert and develop the pricing tool, driving insightful analysis and efficiencies through the Vistaar tool; Implement and maintain pricing guardrails to support profitable brand growth across portfolio Proactively partner Sales to ensure price plans are submitted accurately avoiding undue delays Proactively partner Vistaar to ensure software meets commercial and business requirements Monthly analysis of pricing accuracy comparing ERP system to Vistaar Ensure accurate integration of pricing from Vistaar into ERP system Train and coach sales team to complete Vistaar price plans and invoice approvals to avoid undue delays in processing Drive pricing process improvements with Operations and Account Receivable Partner internal IT team to ensure timely integration of customer and product master data Depletion Allowance Management Pro actively challenge DA accruals with Account Managers and Sales Director Manage, coach and support the Commercial Finance Analyst to report and provide insightful analysis on the following Issuing Daily Sales report in PowerBI Weekly report on month to date DA accrual vs PY and Plan End of month analysis by customer and brand Ageing of DA's process and pay all DA accruals and invoices in timely manner. Work with AR team to manage deductions, maximising cashflow and limit aged debt Ensure DA's are paid on a regular basis (monthly, quarterly, annually) Implement continuous improvement in the depletion allowance (DA) processes that drives efficiency and effectiveness of DA mplement ongoing ROI analysis of promotions partnering internal stakeholders to ensure efficient use of EPOS data Partner external IT consultant to ensure ERP system continues to meet business requirements Accurate and timely internal and external reporting Work with Finance Director to enable "one version of the truth reporting" through local Power BI and global systems Monthly review of DA accrual for completeness and accuracy, providing insightful commentary on key drivers of the mix/variance analysis Own and prepare month end reporting/analysis and the annual auditing requirements for discounts. Including Marketing accruals Ensuring all external reporting for customer claims are accurate for retrospective invoices. Update forecast volumes (indirect DA's) in conjunction with sales team to ensure accruals are accurate. Maintain financial internal controls Monthly balance sheet reconciliations. Partner the sales leadership team to monitor and track compliance with relevant policies and approval limits. Ensure Discounts reported under IFRS and global accounting policy. Accountable for NBD Value Chains creation and approval. Other Commercial support to Finance Director and Finance Controller Represent UK and Ireland on key global projects (Oracle implementation, Marketing invoice automation) Qualifications/Requirements Knowledge, Skills and Experience: ACA/ACCA/CIMA qualified with commercial finance experience Ability to communicate with all levels of an organisation Demonstrated ability to work quickly and effectively in demanding situations Detail oriented and demonstrated ability to perform work with high degree of accuracy Good time management skills and a strong ability to prioritise Working knowledge of MS Office Products (PBI, Word, Excel and Outlook), ability to manage large datasets is an advantage. Personal Characteristics: Have a natural curiosity with the ability to operate in the detail and high level Positive and pro active work ethic with a 'can do' attitude (Drive for Results mindset) Ability to build strong relationships within finance and non finance across several geographies Good organisational and interpersonal skills Be a team player with excellent attention to detail Pro active in seeking and suggesting ways to improve process/system efficiency
Jan 08, 2026
Full time
Sazerac Company Overview Build your career at Sazerac! With almost 400 years of rich history, Sazerac Company has thrived as an independent, American family owned company with operations in the United States and around the world. Since the 2000s, Sazerac has averaged double digit growth every year! Sazerac Company produces and markets the most award winning bourbons and whiskeys in the world, including Buffalo Trace, Pappy Van Winkle, Eagle Rare, Blanton's, Traveller, and Sazerac Rye. Additionally, Sazerac owns many popular brands across a range of spirits, including Fireball, Svedka, Wheatley, BuzzBallz, Southern Comfort, Seagram's V.O., Myers's, Goldschläger, Parrot Bay, 99 Brand, and Platinum Vodka. Company/Location Overview Sazerac UK is one of the UK's leading spirit distributors with a diverse portfolio of award winning brands. Parented by Sazerac company, the spirits manufacturer in North America that was founded in 1850 in New Orleans. Sazerac UK and Ireland are entrepreneurial businesses that was founded in 1999 and 2017 respectively, with both businesses experiencing exceptional growth that has resulted in becoming one of the top distributors. We believe in bringing the right brands to each consumer and have a flexible approach that allows us to work with brands with zero budget through to those with multi million pound budgets. Job Description/Responsibilities The Commercial Finance Manager is responsible for partnering with the commercial teams to drive volume and profitability of the UK and Ireland business units whilst owning the governance on pricing and discounts. This will include being the business owner of our price decision tool Vistaar, regular interaction with the sales team to ensure schemes are setup, accrued, paid and closed appropriately. Ensuring controls and insightful analysis is in place that enable policy adherence. A self starter who is naturally curious, building relationships with stakeholders to challenge and add value within our customer discounts to deliver profitability. Key Responsibilities: Pricing Optimisation Identify and implement execution plans to optimise customer and brand pricing that maximises volume and profit on key brands (BuzzBallz, Southern Comfort, Buffalo Trace, Fireball) Partner with commercial team to deliver annual price increases, addressing outliers (loss making prices), enabling further investment in key brands Own Vistaar, be the subject matter expert and develop the pricing tool, driving insightful analysis and efficiencies through the Vistaar tool; Implement and maintain pricing guardrails to support profitable brand growth across portfolio Proactively partner Sales to ensure price plans are submitted accurately avoiding undue delays Proactively partner Vistaar to ensure software meets commercial and business requirements Monthly analysis of pricing accuracy comparing ERP system to Vistaar Ensure accurate integration of pricing from Vistaar into ERP system Train and coach sales team to complete Vistaar price plans and invoice approvals to avoid undue delays in processing Drive pricing process improvements with Operations and Account Receivable Partner internal IT team to ensure timely integration of customer and product master data Depletion Allowance Management Pro actively challenge DA accruals with Account Managers and Sales Director Manage, coach and support the Commercial Finance Analyst to report and provide insightful analysis on the following Issuing Daily Sales report in PowerBI Weekly report on month to date DA accrual vs PY and Plan End of month analysis by customer and brand Ageing of DA's process and pay all DA accruals and invoices in timely manner. Work with AR team to manage deductions, maximising cashflow and limit aged debt Ensure DA's are paid on a regular basis (monthly, quarterly, annually) Implement continuous improvement in the depletion allowance (DA) processes that drives efficiency and effectiveness of DA mplement ongoing ROI analysis of promotions partnering internal stakeholders to ensure efficient use of EPOS data Partner external IT consultant to ensure ERP system continues to meet business requirements Accurate and timely internal and external reporting Work with Finance Director to enable "one version of the truth reporting" through local Power BI and global systems Monthly review of DA accrual for completeness and accuracy, providing insightful commentary on key drivers of the mix/variance analysis Own and prepare month end reporting/analysis and the annual auditing requirements for discounts. Including Marketing accruals Ensuring all external reporting for customer claims are accurate for retrospective invoices. Update forecast volumes (indirect DA's) in conjunction with sales team to ensure accruals are accurate. Maintain financial internal controls Monthly balance sheet reconciliations. Partner the sales leadership team to monitor and track compliance with relevant policies and approval limits. Ensure Discounts reported under IFRS and global accounting policy. Accountable for NBD Value Chains creation and approval. Other Commercial support to Finance Director and Finance Controller Represent UK and Ireland on key global projects (Oracle implementation, Marketing invoice automation) Qualifications/Requirements Knowledge, Skills and Experience: ACA/ACCA/CIMA qualified with commercial finance experience Ability to communicate with all levels of an organisation Demonstrated ability to work quickly and effectively in demanding situations Detail oriented and demonstrated ability to perform work with high degree of accuracy Good time management skills and a strong ability to prioritise Working knowledge of MS Office Products (PBI, Word, Excel and Outlook), ability to manage large datasets is an advantage. Personal Characteristics: Have a natural curiosity with the ability to operate in the detail and high level Positive and pro active work ethic with a 'can do' attitude (Drive for Results mindset) Ability to build strong relationships within finance and non finance across several geographies Good organisational and interpersonal skills Be a team player with excellent attention to detail Pro active in seeking and suggesting ways to improve process/system efficiency
Empower Customers. Drive Impact. Grow with Seeq. At Seeq, we're on a mission to help industrial companies transform how they work through advanced analytics and data-driven insights. As a Customer Success Manager (CSM), you'll play a pivotal role in that transformation-building deep partnerships with our customers, helping them unlock the full value of Seeq, and ensuring their long-term success. Our CSMs are trusted advisors and strategic partners. You'll act as the customer's champion, aligning their goals with Seeq's solutions, driving adoption, and ensuring seamless renewals and expansions. This is your opportunity to make a measurable impact at a fast-growing SaaS company while working with some of the world's largest and most innovative organizations. What You'll Do Be the customer's advocate: Understand their strategic goals and proactively create success plans to drive measurable outcomes. Deliver value consistently: Lead quarterly success reviews, share insights on product updates, and guide customers on their journey to achieve maximum ROI. Drive adoption: Oversee onboarding, promote training opportunities, build customer communities, and keep engagement high. Own renewals & growth: Manage the renewal process, minimize churn, and partner with Sales to identify expansion, cross-sell, and upsell opportunities. Problem-solve with impact: Anticipate challenges, connect customers to the right internal resources, and advocate for new product features when needed. Collaborate cross-functionally: Work closely with Product, Training, Support, and Sales teams to deliver a world-class customer experience. What You Bring 7+ years in a customer-facing role within B2B SaaS, technology, or industrial/manufacturing organizations. Experience working with customers in process manufacturing industries (e.g., chemicals, oil & gas, food & beverage, pharmaceuticals) and understanding their workflows and challenges. Ability to translate technical solutions into business value for process manufacturing clients. Strong knowledge of process manufacturing operations and KPIs to drive adoption and success. Proven ability to engage with senior leaders (Director+) at Fortune 500 companies and build lasting relationships. Experience managing renewals and driving account growth in complex, global organizations. Strong business acumen with a data-driven mindset-you know how to use customer health indicators to pivot strategies when needed. Comfort navigating enterprise IT/OT environments; knowledge of time-series and industrial data analytics is a plus. Skilled at translating corporate objectives into actionable customer strategies and delivering executive-ready presentations. Current or prior experience using Seeq's product is a huge plus. Why Join Seeq? Impactful work: Help global enterprises transform how they analyze and act on data. Culture of collaboration: Work with passionate, curious, and mission-driven colleagues in a fully remote environment. Growth opportunities: Shape your career at a company scaling rapidly across industries and markets. Customer-first philosophy: Be empowered to do what's right for customers while supported by a cross-functional team. If you're passionate about helping customers succeed, thrive on solving complex challenges, and want to make a real difference at a high-growth SaaS company, we'd love to hear from you. Seeq is a remote-first (only) company founded by serial entrepreneurs. Our executive team and board of directors have extensive experience with successful startup ventures in high-growth environments. We are founded on the idea that companies need better solutions for quickly and easily getting business insight from their industrial process data. Our mission is to provide software and services that convert that data into meaningful information that the business can use to improve profitability. We have a wonderful, kind-hearted, talented team that loves to collaborate, lead by example, and exceed our customers' expectations. We are certified as a great place to work, an emerging startup, the Technology Fast 500, and Inc. Magazine's Best Places to Work. The Perks of Working at Seeq Competitive salary plus variable commission $135,000 USD base salary Benefits: Internet and mobile phone reimbursements Generous home office allowance The best co-workers (we've analyzed the data, so we know it's true.) Pet-friendly workspace (your dog will be so happy to have you home) You love your job! Seeq provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. You must be authorized to work in the country in which you reside. Seeq does not sponsor US F1 or H-1B work visas.
Jan 08, 2026
Full time
Empower Customers. Drive Impact. Grow with Seeq. At Seeq, we're on a mission to help industrial companies transform how they work through advanced analytics and data-driven insights. As a Customer Success Manager (CSM), you'll play a pivotal role in that transformation-building deep partnerships with our customers, helping them unlock the full value of Seeq, and ensuring their long-term success. Our CSMs are trusted advisors and strategic partners. You'll act as the customer's champion, aligning their goals with Seeq's solutions, driving adoption, and ensuring seamless renewals and expansions. This is your opportunity to make a measurable impact at a fast-growing SaaS company while working with some of the world's largest and most innovative organizations. What You'll Do Be the customer's advocate: Understand their strategic goals and proactively create success plans to drive measurable outcomes. Deliver value consistently: Lead quarterly success reviews, share insights on product updates, and guide customers on their journey to achieve maximum ROI. Drive adoption: Oversee onboarding, promote training opportunities, build customer communities, and keep engagement high. Own renewals & growth: Manage the renewal process, minimize churn, and partner with Sales to identify expansion, cross-sell, and upsell opportunities. Problem-solve with impact: Anticipate challenges, connect customers to the right internal resources, and advocate for new product features when needed. Collaborate cross-functionally: Work closely with Product, Training, Support, and Sales teams to deliver a world-class customer experience. What You Bring 7+ years in a customer-facing role within B2B SaaS, technology, or industrial/manufacturing organizations. Experience working with customers in process manufacturing industries (e.g., chemicals, oil & gas, food & beverage, pharmaceuticals) and understanding their workflows and challenges. Ability to translate technical solutions into business value for process manufacturing clients. Strong knowledge of process manufacturing operations and KPIs to drive adoption and success. Proven ability to engage with senior leaders (Director+) at Fortune 500 companies and build lasting relationships. Experience managing renewals and driving account growth in complex, global organizations. Strong business acumen with a data-driven mindset-you know how to use customer health indicators to pivot strategies when needed. Comfort navigating enterprise IT/OT environments; knowledge of time-series and industrial data analytics is a plus. Skilled at translating corporate objectives into actionable customer strategies and delivering executive-ready presentations. Current or prior experience using Seeq's product is a huge plus. Why Join Seeq? Impactful work: Help global enterprises transform how they analyze and act on data. Culture of collaboration: Work with passionate, curious, and mission-driven colleagues in a fully remote environment. Growth opportunities: Shape your career at a company scaling rapidly across industries and markets. Customer-first philosophy: Be empowered to do what's right for customers while supported by a cross-functional team. If you're passionate about helping customers succeed, thrive on solving complex challenges, and want to make a real difference at a high-growth SaaS company, we'd love to hear from you. Seeq is a remote-first (only) company founded by serial entrepreneurs. Our executive team and board of directors have extensive experience with successful startup ventures in high-growth environments. We are founded on the idea that companies need better solutions for quickly and easily getting business insight from their industrial process data. Our mission is to provide software and services that convert that data into meaningful information that the business can use to improve profitability. We have a wonderful, kind-hearted, talented team that loves to collaborate, lead by example, and exceed our customers' expectations. We are certified as a great place to work, an emerging startup, the Technology Fast 500, and Inc. Magazine's Best Places to Work. The Perks of Working at Seeq Competitive salary plus variable commission $135,000 USD base salary Benefits: Internet and mobile phone reimbursements Generous home office allowance The best co-workers (we've analyzed the data, so we know it's true.) Pet-friendly workspace (your dog will be so happy to have you home) You love your job! Seeq provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. You must be authorized to work in the country in which you reside. Seeq does not sponsor US F1 or H-1B work visas.
Select how often (in days) to receive an alert: Department: Health and Social Care (Catering and Hospitality S Closing Date: Salary: £35,936.16 per annum Requisition: 227056 Guest Services Manager £35,936.16 per annum 39 hours per week Delivering hospitality that feels effortless We're looking for a Guest Services Manager to join our team at Bayards Court in Dartmouth. In this role, you'll oversee the smooth running of key back-of-house operations, ensuring every detail reflects the quality and values that define Vivant Care. From managing service standards to creating an environment that feels welcoming and well-organised, you'll be the person who makes sure everything behind the scenes supports an exceptional experience for residents and guests. If you're proactive, detail-driven and passionate about hospitality, this is the role for you. Your role Oversee guest services including concierge, dining, housekeeping, events and home presentation Lead and motivate hospitality teams to deliver exceptional resident experiences Develop varied, inclusive hospitality offerings that promote well-being Manage budgets for catering, events and housekeeping; ensure cost efficiency Build strong relationships with residents, families and stakeholders; resolve issues promptly Recruit, train and mentor staff; foster a collaborative, high-performing team Ensure compliance with health and safety regulations and maintain luxury standards Evaluate service delivery, recommend improvements and implement best practices Provide duty management support and respond to complaints professionally Conduct audits and inspections to uphold cleanliness and operational excellence Degree, management qualification or relevant professional certification (preferably in catering, hospitality or related field) Proven ability to manage catering and domestic services in a care/support environment Knowledge of building regulations, catering legislation and Health & Safety compliance Experience in budget preparation, cost control and meeting deadlines Strong people management skills with experience leading teams Ability to analyse problems and implement effective solutions Your rewards You deserve more than the basics. That's why, alongside 25 days' annual leave (rising to 30, plus bank holidays), occupational sick pay linked to length of service, and a pension matched up to 7%, we've created a package to help you thrive: Health and wellbeing support - including Aviva Digicare+ with virtual GP appointments, plus an Employee Assistance Programme offering medical, financial, and legal advice, as well as short-term counselling Company-paid life insurance Parental leave arrangements and paid volunteering days Company-funded training and ongoing career development opportunities Flexible working options Exclusive retail discounts , Cycle to Work, and brand-new salary sacrifice electric car schemes Some rewards are subject to a qualifying period or other criteria - please get in touch for more information. Why Vivant? With over 25 years of experience from Sanctuary Care behind us, Vivant Care is built on a foundation of trusted expertise and a bold vision for the future of care. When you join Vivant Care, you're not just stepping into a role - you're helping shape a new standard for later-life living. Curious about what it's like to work with us? Discover our values, culture, and real stories from our teams at or follow us on socials. Before you apply We're currently only accepting applications from those with the right to work in the UK. If you're applying internally, please use your internal careers account to submit your application. We may receive a high volume of applications and reserve the right to close this advert early - so don't miss out, apply as soon as you can. Inclusion is one of our core values We're committed to being a diverse and inclusive organisation where everyone can thrive. We welcome applications from people of all backgrounds and will make reasonable adjustments throughout the recruitment process in line with our Disability Confident employer status. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Vivant Care is a subsidiary of Sanctuary Housing Association, an exempt charity . Job Segment: Housekeeping, Manager, Healthcare, Management
Jan 08, 2026
Full time
Select how often (in days) to receive an alert: Department: Health and Social Care (Catering and Hospitality S Closing Date: Salary: £35,936.16 per annum Requisition: 227056 Guest Services Manager £35,936.16 per annum 39 hours per week Delivering hospitality that feels effortless We're looking for a Guest Services Manager to join our team at Bayards Court in Dartmouth. In this role, you'll oversee the smooth running of key back-of-house operations, ensuring every detail reflects the quality and values that define Vivant Care. From managing service standards to creating an environment that feels welcoming and well-organised, you'll be the person who makes sure everything behind the scenes supports an exceptional experience for residents and guests. If you're proactive, detail-driven and passionate about hospitality, this is the role for you. Your role Oversee guest services including concierge, dining, housekeeping, events and home presentation Lead and motivate hospitality teams to deliver exceptional resident experiences Develop varied, inclusive hospitality offerings that promote well-being Manage budgets for catering, events and housekeeping; ensure cost efficiency Build strong relationships with residents, families and stakeholders; resolve issues promptly Recruit, train and mentor staff; foster a collaborative, high-performing team Ensure compliance with health and safety regulations and maintain luxury standards Evaluate service delivery, recommend improvements and implement best practices Provide duty management support and respond to complaints professionally Conduct audits and inspections to uphold cleanliness and operational excellence Degree, management qualification or relevant professional certification (preferably in catering, hospitality or related field) Proven ability to manage catering and domestic services in a care/support environment Knowledge of building regulations, catering legislation and Health & Safety compliance Experience in budget preparation, cost control and meeting deadlines Strong people management skills with experience leading teams Ability to analyse problems and implement effective solutions Your rewards You deserve more than the basics. That's why, alongside 25 days' annual leave (rising to 30, plus bank holidays), occupational sick pay linked to length of service, and a pension matched up to 7%, we've created a package to help you thrive: Health and wellbeing support - including Aviva Digicare+ with virtual GP appointments, plus an Employee Assistance Programme offering medical, financial, and legal advice, as well as short-term counselling Company-paid life insurance Parental leave arrangements and paid volunteering days Company-funded training and ongoing career development opportunities Flexible working options Exclusive retail discounts , Cycle to Work, and brand-new salary sacrifice electric car schemes Some rewards are subject to a qualifying period or other criteria - please get in touch for more information. Why Vivant? With over 25 years of experience from Sanctuary Care behind us, Vivant Care is built on a foundation of trusted expertise and a bold vision for the future of care. When you join Vivant Care, you're not just stepping into a role - you're helping shape a new standard for later-life living. Curious about what it's like to work with us? Discover our values, culture, and real stories from our teams at or follow us on socials. Before you apply We're currently only accepting applications from those with the right to work in the UK. If you're applying internally, please use your internal careers account to submit your application. We may receive a high volume of applications and reserve the right to close this advert early - so don't miss out, apply as soon as you can. Inclusion is one of our core values We're committed to being a diverse and inclusive organisation where everyone can thrive. We welcome applications from people of all backgrounds and will make reasonable adjustments throughout the recruitment process in line with our Disability Confident employer status. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Vivant Care is a subsidiary of Sanctuary Housing Association, an exempt charity . Job Segment: Housekeeping, Manager, Healthcare, Management
We have an exciting opportunity for you to join a progressive and friendly company as a Credit Controller/Accounts Receivable Specialist. This is a full time role in Dover, working Monday - Friday, 8:30am - 5pm , you will be paid between 26,000 to 28,000 depending on experience + 10% bonus based on your individual and company performance. Your next company offer incredible benefits : 25 days annual leave, free fruit each week, drinks from Costa, Career progression! As an Accounts Receivable Specialist , you will play a vital role in ensuring accurate, timely invoicing and effective receivables management. Working as part of a collaborative finance team, you will apply strong attention to detail, customer focus, and sound accounting principles to support business operations and growth. Key Responsibilities Create and issue customer invoices in line with individual requirements and strict deadlines Upload invoices to customer portals as required Monitor customer payments and escalate overdue balances to management when necessary Communicate with sales and operations teams via email and phone to resolve billing and payment queries Assist in improving processes and supporting automation initiatives to enhance efficiency Monitor and manage fuel surcharges Support annual and ad-hoc audit requests Process customer credit requests by collecting required financial information, including credit reports and references Forward completed credit documentation to the Credit Manager in accordance with Credit Department policies Assist the allocation team by providing accurate allocation details Perform additional duties as assigned Preferred Qualifications & Experience Strong mathematical and numerical skills Customer service experience preferred High level of accuracy and attention to detail Ability to work effectively in a fast-paced, deadline-driven environment Next steps: If you're enthusiastic to utilise your credit control or accounts skills and you're passionate about Customer service, we would love to hear from you - apply today ! Don't miss out on this fantastic opportunity to join a leading organisation. Know someone who might be perfect for this role? Refer them and if they're successful, you'll receive a 100 voucher of your choice! (Terms apply) Don't forget: If your application matches the job requirements, we'll email you - please check your junk/spam folders. If you hear from us, call Bonnie (Candidate Manager) or Nicola (Elite Consultant) on (phone number removed) within 24 hours to discuss the role in more detail. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jan 08, 2026
Full time
We have an exciting opportunity for you to join a progressive and friendly company as a Credit Controller/Accounts Receivable Specialist. This is a full time role in Dover, working Monday - Friday, 8:30am - 5pm , you will be paid between 26,000 to 28,000 depending on experience + 10% bonus based on your individual and company performance. Your next company offer incredible benefits : 25 days annual leave, free fruit each week, drinks from Costa, Career progression! As an Accounts Receivable Specialist , you will play a vital role in ensuring accurate, timely invoicing and effective receivables management. Working as part of a collaborative finance team, you will apply strong attention to detail, customer focus, and sound accounting principles to support business operations and growth. Key Responsibilities Create and issue customer invoices in line with individual requirements and strict deadlines Upload invoices to customer portals as required Monitor customer payments and escalate overdue balances to management when necessary Communicate with sales and operations teams via email and phone to resolve billing and payment queries Assist in improving processes and supporting automation initiatives to enhance efficiency Monitor and manage fuel surcharges Support annual and ad-hoc audit requests Process customer credit requests by collecting required financial information, including credit reports and references Forward completed credit documentation to the Credit Manager in accordance with Credit Department policies Assist the allocation team by providing accurate allocation details Perform additional duties as assigned Preferred Qualifications & Experience Strong mathematical and numerical skills Customer service experience preferred High level of accuracy and attention to detail Ability to work effectively in a fast-paced, deadline-driven environment Next steps: If you're enthusiastic to utilise your credit control or accounts skills and you're passionate about Customer service, we would love to hear from you - apply today ! Don't miss out on this fantastic opportunity to join a leading organisation. Know someone who might be perfect for this role? Refer them and if they're successful, you'll receive a 100 voucher of your choice! (Terms apply) Don't forget: If your application matches the job requirements, we'll email you - please check your junk/spam folders. If you hear from us, call Bonnie (Candidate Manager) or Nicola (Elite Consultant) on (phone number removed) within 24 hours to discuss the role in more detail. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Job Role: Temporary Accounts Administrator - Immediate Start Location: Wellington, Somerset Hours: 9am - 5pm, Monday to Friday Hourly rate: Up to 16.48 per hour (DOE) Benefits: We would love for you to join us, some of the great perks of temping through Office Angels include Weekly pay Access to Boost - our exclusive platform with discounts on hundreds of retailers, a wellbeing hub with recipes, an exercise area, and a mindfulness section with blogs & videos Temporary candidate of the month award Temporary candidate lunches/treats Regular pay review Online timesheets A dedicated consultant as an additional layer of support We're recruiting for a methodical Accounts Administrator to join a fast-growing international business that's leading the way across multiple continents This is your opportunity to join a high-performing team where your skills will be valued, your ideas heard, and your career supported. This is initially a temporary role for 4 - 6 months however for the right candidate it may become permanent therefore you must be available immediately. What You'll Be Doing: Work with the Finance Manager to establish clear and best practice credit policies, protocols, and guidelines that reflect wider group objectives and minimum standards. Conduct thorough credit assessments and manage associated credit limits for new and existing customers. Key liaison with existing and future credit insurance agencies, ensuring regular and timely notifications and adherence to credit insurance policy conditions to avoid non-conformance. Diligently monitor outstanding balances, aging reports and cash-collection targets to reduce Days Sales Outstanding (DSO). Proactively engage with debtors via email, telecoms and virtual meetings to provide for smooth debt recovery, negotiate payment plans and resolve disputes. Collaborate with sales, legal and finance teams to escalate high-risk accounts to mitigate against credit risk and recommend write-offs or litigation where necessary. Management of a multi-currency debtor portfolio, ensuring accurate ledger postings that reflect bank account entries, and month-end close. Maintain accurate and well-managed credit accounts within the ERP system, providing timely administration for general account information, credit limit revisions, and hold/release statuses. Analyse debtor trends, prepare regular management reports and present actionable insights to senior leadership. Undertake ad-hoc reporting and project analysis, as required. What You'll Bring: Proficient Microsoft Office 365 skills, knowledge of SAP or a similar accounting software would be advantageous Analytical mindset with strong attention to detail and accuracy in reporting. Strong communication skills to clearly manage internal and external stakeholder relationships Comfortable to operate and influence at all levels of the group business management structure Strong reporting & presentation skills Interested? Send your CV to (url removed) or call Nicole on (phone number removed) to find out more. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jan 08, 2026
Seasonal
Job Role: Temporary Accounts Administrator - Immediate Start Location: Wellington, Somerset Hours: 9am - 5pm, Monday to Friday Hourly rate: Up to 16.48 per hour (DOE) Benefits: We would love for you to join us, some of the great perks of temping through Office Angels include Weekly pay Access to Boost - our exclusive platform with discounts on hundreds of retailers, a wellbeing hub with recipes, an exercise area, and a mindfulness section with blogs & videos Temporary candidate of the month award Temporary candidate lunches/treats Regular pay review Online timesheets A dedicated consultant as an additional layer of support We're recruiting for a methodical Accounts Administrator to join a fast-growing international business that's leading the way across multiple continents This is your opportunity to join a high-performing team where your skills will be valued, your ideas heard, and your career supported. This is initially a temporary role for 4 - 6 months however for the right candidate it may become permanent therefore you must be available immediately. What You'll Be Doing: Work with the Finance Manager to establish clear and best practice credit policies, protocols, and guidelines that reflect wider group objectives and minimum standards. Conduct thorough credit assessments and manage associated credit limits for new and existing customers. Key liaison with existing and future credit insurance agencies, ensuring regular and timely notifications and adherence to credit insurance policy conditions to avoid non-conformance. Diligently monitor outstanding balances, aging reports and cash-collection targets to reduce Days Sales Outstanding (DSO). Proactively engage with debtors via email, telecoms and virtual meetings to provide for smooth debt recovery, negotiate payment plans and resolve disputes. Collaborate with sales, legal and finance teams to escalate high-risk accounts to mitigate against credit risk and recommend write-offs or litigation where necessary. Management of a multi-currency debtor portfolio, ensuring accurate ledger postings that reflect bank account entries, and month-end close. Maintain accurate and well-managed credit accounts within the ERP system, providing timely administration for general account information, credit limit revisions, and hold/release statuses. Analyse debtor trends, prepare regular management reports and present actionable insights to senior leadership. Undertake ad-hoc reporting and project analysis, as required. What You'll Bring: Proficient Microsoft Office 365 skills, knowledge of SAP or a similar accounting software would be advantageous Analytical mindset with strong attention to detail and accuracy in reporting. Strong communication skills to clearly manage internal and external stakeholder relationships Comfortable to operate and influence at all levels of the group business management structure Strong reporting & presentation skills Interested? Send your CV to (url removed) or call Nicole on (phone number removed) to find out more. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Protec Camerfield Sprinkler & Water Mist Project Manager 35,000 - 55,000 (dependent on experience) Manchester/NW Protec Camerfield have an opportunity for a self-motivated individual who can manage all aspects of mechanical sprinkler or water mist suppression systems. The role requires a pro-active and pragmatic individual who can work alone and part of a team to collaborate with all relevant contributors for the design, supply, installation and commissioning of the systems with excellent communication and quality results to our customers. The project manager will have direct involvement from pre-order through to final account and warranty period. This is an opportunity to join a growing diverse team within an expanding sector of the fire industry. Current and forthcoming projects cover public and private sectors; including custodial, healthcare, hotels, retail and residential; and range in value from 10k to 5M. Projects are located nationwide and a degree of flexibility in working location may be required. Protec cover all travel and accommodation expenses. Training, further qualifications and bonus scheme will be offered to the successful candidate. Responsibilities To expertly handle sprinkler or water mist installation contracts from initial enquiry through to final accounts. Assume full financial control of projects, delivering the works efficiently and profitably, including responsibility for raising purchase and subcontract orders. Effectively manage the installation work on site; attending regular client meetings; having responsibility for health and safety; producing progress updates and reports; and completion of project quality assurance checks. Prepare and communicate detailed programmes of work to ensure deadlines and contract requirements are met. Liaise with suppliers, design, engineers, and subcontractors to ensure timely delivery and information flow, and accurately report to clients, contractors and governing bodies as necessary. Negotiate, monitor, and produce quotations for contract variations. Highlight possible problem areas at the earliest opportunity and obtain commercial advice where necessary. Prepare technical reports and submittals including operating and maintenance manuals and handover documents, by collating and presenting relevant information. Identify and report deviations or nonconformities from scope, Standards or contract. Ability to travel within the UK, and visit European suppliers as necessary for the role. Any other duties commensurate with the role. Qualifications GCSE in Maths and English Mechanical engineering qualification NVQ Level 6 in Construction Management CSCS Construction Skills Card Health and Safety Qualification, IOSH, SMSTS, etc. Experience Experience of construction project engineering or management Experience within sprinkler or water mist suppression project engineering or management Knowledge of current relevant suppression British Standards and Regulations, including LPC 12845, BS 8489, BS 9251, NFPA, FM Global Knowledge of sprinkler or water mist equipment and installation
Jan 07, 2026
Full time
Protec Camerfield Sprinkler & Water Mist Project Manager 35,000 - 55,000 (dependent on experience) Manchester/NW Protec Camerfield have an opportunity for a self-motivated individual who can manage all aspects of mechanical sprinkler or water mist suppression systems. The role requires a pro-active and pragmatic individual who can work alone and part of a team to collaborate with all relevant contributors for the design, supply, installation and commissioning of the systems with excellent communication and quality results to our customers. The project manager will have direct involvement from pre-order through to final account and warranty period. This is an opportunity to join a growing diverse team within an expanding sector of the fire industry. Current and forthcoming projects cover public and private sectors; including custodial, healthcare, hotels, retail and residential; and range in value from 10k to 5M. Projects are located nationwide and a degree of flexibility in working location may be required. Protec cover all travel and accommodation expenses. Training, further qualifications and bonus scheme will be offered to the successful candidate. Responsibilities To expertly handle sprinkler or water mist installation contracts from initial enquiry through to final accounts. Assume full financial control of projects, delivering the works efficiently and profitably, including responsibility for raising purchase and subcontract orders. Effectively manage the installation work on site; attending regular client meetings; having responsibility for health and safety; producing progress updates and reports; and completion of project quality assurance checks. Prepare and communicate detailed programmes of work to ensure deadlines and contract requirements are met. Liaise with suppliers, design, engineers, and subcontractors to ensure timely delivery and information flow, and accurately report to clients, contractors and governing bodies as necessary. Negotiate, monitor, and produce quotations for contract variations. Highlight possible problem areas at the earliest opportunity and obtain commercial advice where necessary. Prepare technical reports and submittals including operating and maintenance manuals and handover documents, by collating and presenting relevant information. Identify and report deviations or nonconformities from scope, Standards or contract. Ability to travel within the UK, and visit European suppliers as necessary for the role. Any other duties commensurate with the role. Qualifications GCSE in Maths and English Mechanical engineering qualification NVQ Level 6 in Construction Management CSCS Construction Skills Card Health and Safety Qualification, IOSH, SMSTS, etc. Experience Experience of construction project engineering or management Experience within sprinkler or water mist suppression project engineering or management Knowledge of current relevant suppression British Standards and Regulations, including LPC 12845, BS 8489, BS 9251, NFPA, FM Global Knowledge of sprinkler or water mist equipment and installation
Inspired PLC is a UK market leading technology enabled provider of energy and sustainability advisory services. Since 2000, it has grown in scale and capability and is servicing over 3,400 UK and Irish clients across all sectors. To enable businesses to respond to the climate emergency, we focus on solving their toughest challenges. By managing data comprehensively, sourcing energy sustainably and reducing carbon efficiently, we allow our clients to control costs effectively, make authentic ESG disclosures, improve their business performance, whilst powering their journey to net zero. This role is ideally suited to a career minded, ambitious individual who is looking for that unique opportunity to prove what they can do and then be rewarded for it. We are looking for a Portfolio Manager to join our successful Risk team. This is a hybrid role, requiring 3 days per week in our Kirkham (Lancashire) head office. Role and Responsibilities The Supplier Relationship Manager will be responsible for managing the Inspired Collectives (portfolios). The role would involve tendering supply contracts, managing and maintaining the portfolios, communicating with suppliers and internally. In addition, building and managing relationships with the portfolio suppliers, working alongside the Supplier Relationship Manager. The successful candidate's responsibilities will include but not be limited to: Weekly tendering for all Collectives customers sites and meters Check all supply contracts prior to sending to the Account Managers Portfolio site lists must be cross referenced with the suppliers each month. Any differences need to be highlighted and then discussed with the client facing teams where necessary. Issuing regular site lists to the client facing teams. The Portfolio Manager is responsible for obtaining trade shapes and position reports on a monthly basis from the supplier. Managing the volume in the portfolios, it should be monitored and reported each month to the Risk Directors. Terms and Conditions on any trade shape documents should be checked they are in line with what has been agreed between Inspired and the supplier. Monthly monitoring of volume tolerances Relevant information must be uploaded and updated on Sugar (internal system) Credit information must be relayed to relevant parties at the earliest opportunity Management of the Collectives timeline both internally and externally Obtain all Non-Commodity rates, and ensure they are validated, in line with the agreed timeline Communicate all billing rates to the internal teams Add all billing rates to Sugar (internal system) Assist with the future Collectives framework tenders Carry out Key Performance Indicator (KPI) meetings or conference calls with relevant suppliers on a regular basis. Support the Supplier Relationship Manager with the day-to-day supplier activities and escalations for the Collectives suppliers being managed Ad hoc tasks as required Qualifications and Experience Requirements Essential: Energy industry experience Educated to degree level or demonstrate equivalent experience, including English and Maths at least grade C or equivalent Excellent attention to detail and analytical skills Excel proficient Ability to travel What we offer Training and development opportunities Company pension Sharesave scheme Life insurance 4pm finish on Friday If you are interested in the role and would like to be considered, please apply now and a member of our In House Recruitment Team will be in touch. Good Luck!
Jan 07, 2026
Full time
Inspired PLC is a UK market leading technology enabled provider of energy and sustainability advisory services. Since 2000, it has grown in scale and capability and is servicing over 3,400 UK and Irish clients across all sectors. To enable businesses to respond to the climate emergency, we focus on solving their toughest challenges. By managing data comprehensively, sourcing energy sustainably and reducing carbon efficiently, we allow our clients to control costs effectively, make authentic ESG disclosures, improve their business performance, whilst powering their journey to net zero. This role is ideally suited to a career minded, ambitious individual who is looking for that unique opportunity to prove what they can do and then be rewarded for it. We are looking for a Portfolio Manager to join our successful Risk team. This is a hybrid role, requiring 3 days per week in our Kirkham (Lancashire) head office. Role and Responsibilities The Supplier Relationship Manager will be responsible for managing the Inspired Collectives (portfolios). The role would involve tendering supply contracts, managing and maintaining the portfolios, communicating with suppliers and internally. In addition, building and managing relationships with the portfolio suppliers, working alongside the Supplier Relationship Manager. The successful candidate's responsibilities will include but not be limited to: Weekly tendering for all Collectives customers sites and meters Check all supply contracts prior to sending to the Account Managers Portfolio site lists must be cross referenced with the suppliers each month. Any differences need to be highlighted and then discussed with the client facing teams where necessary. Issuing regular site lists to the client facing teams. The Portfolio Manager is responsible for obtaining trade shapes and position reports on a monthly basis from the supplier. Managing the volume in the portfolios, it should be monitored and reported each month to the Risk Directors. Terms and Conditions on any trade shape documents should be checked they are in line with what has been agreed between Inspired and the supplier. Monthly monitoring of volume tolerances Relevant information must be uploaded and updated on Sugar (internal system) Credit information must be relayed to relevant parties at the earliest opportunity Management of the Collectives timeline both internally and externally Obtain all Non-Commodity rates, and ensure they are validated, in line with the agreed timeline Communicate all billing rates to the internal teams Add all billing rates to Sugar (internal system) Assist with the future Collectives framework tenders Carry out Key Performance Indicator (KPI) meetings or conference calls with relevant suppliers on a regular basis. Support the Supplier Relationship Manager with the day-to-day supplier activities and escalations for the Collectives suppliers being managed Ad hoc tasks as required Qualifications and Experience Requirements Essential: Energy industry experience Educated to degree level or demonstrate equivalent experience, including English and Maths at least grade C or equivalent Excellent attention to detail and analytical skills Excel proficient Ability to travel What we offer Training and development opportunities Company pension Sharesave scheme Life insurance 4pm finish on Friday If you are interested in the role and would like to be considered, please apply now and a member of our In House Recruitment Team will be in touch. Good Luck!
Account Manager Merchr T/A The Souvenir Collection Remote Based (UK) Salary - Competitive + Sales Bonus/Commission Please Note: Applicants must be eligible to work in the UK. The Souvenir Collection continues to be the leading specialist provider of accessories and gifting to attractions across the UK and Europe. We pride ourselves on our ability to offer custom designed, branded and quality products to suit the vision and needs of our customers. We are currently hiring an Account Manager to join our growing team and are looking for someone who is motivated, target/results driven and passionate about what they do. You will be an experienced sales professional with an eye for expanding business with our existing clients through consultative and cross selling but also able to penetrate new customers, including on-line sales to increase revenue and deliver outstanding customer interaction. Previous experience of the souvenir/retail market would be advantageous. As Account Manager, you will confidently present to clients, regularly discuss product ranges, be able to have commercial input and have creative flair. Role responsibilities: Develop, manage and control a portfolio of existing accounts, deepen trading relationships with existing customers through operational efficiency and product exposure. Source and develop new business opportunities. Take responsibility for day-to-day customer relationships to ensure customer satisfaction, retention and growth and maintaining regular contact. Consistently achieve your personal monthly sales targets. Use provided data to explore all ways to grow and deepen the relationship with your customers. Maintain profit margins through effective negotiation and communication. Work with the marketing and design team to ensure we deliver effective marketing and campaigns with customers. Preparation of business plans to target each account to its maximum potential. Maintain a good awareness of market & competitor activities. Attend & present competently at customer & internal meetings. Attend trade & industry events to help build the Company brand image. Key skills & Experience A strong sales background with a proven track record of successful account management and development. A work ethic that drives intense daily customer activity. Excellent negotiation skills that focus on the benefits we bring to customers. Commercial awareness and business acumen. Experience in proactively building and fostering internal and external relationships. Positive outlook and confident can-do attitude. Excellent communication skills both verbal and written. Confident presentation skills to peer group and business colleagues Benefits Commission Scheme Pension Scheme Eye care scheme Day off on your Birthday Enhanced maternity/paternity pay Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
Jan 07, 2026
Full time
Account Manager Merchr T/A The Souvenir Collection Remote Based (UK) Salary - Competitive + Sales Bonus/Commission Please Note: Applicants must be eligible to work in the UK. The Souvenir Collection continues to be the leading specialist provider of accessories and gifting to attractions across the UK and Europe. We pride ourselves on our ability to offer custom designed, branded and quality products to suit the vision and needs of our customers. We are currently hiring an Account Manager to join our growing team and are looking for someone who is motivated, target/results driven and passionate about what they do. You will be an experienced sales professional with an eye for expanding business with our existing clients through consultative and cross selling but also able to penetrate new customers, including on-line sales to increase revenue and deliver outstanding customer interaction. Previous experience of the souvenir/retail market would be advantageous. As Account Manager, you will confidently present to clients, regularly discuss product ranges, be able to have commercial input and have creative flair. Role responsibilities: Develop, manage and control a portfolio of existing accounts, deepen trading relationships with existing customers through operational efficiency and product exposure. Source and develop new business opportunities. Take responsibility for day-to-day customer relationships to ensure customer satisfaction, retention and growth and maintaining regular contact. Consistently achieve your personal monthly sales targets. Use provided data to explore all ways to grow and deepen the relationship with your customers. Maintain profit margins through effective negotiation and communication. Work with the marketing and design team to ensure we deliver effective marketing and campaigns with customers. Preparation of business plans to target each account to its maximum potential. Maintain a good awareness of market & competitor activities. Attend & present competently at customer & internal meetings. Attend trade & industry events to help build the Company brand image. Key skills & Experience A strong sales background with a proven track record of successful account management and development. A work ethic that drives intense daily customer activity. Excellent negotiation skills that focus on the benefits we bring to customers. Commercial awareness and business acumen. Experience in proactively building and fostering internal and external relationships. Positive outlook and confident can-do attitude. Excellent communication skills both verbal and written. Confident presentation skills to peer group and business colleagues Benefits Commission Scheme Pension Scheme Eye care scheme Day off on your Birthday Enhanced maternity/paternity pay Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
Inspired Energy Solutions Ltd
Northampton, Northamptonshire
Ignite Energy Ignite Energy is part of the Inspired PLC family. Inspired PLC is a UK market leading technology enabled provider of energy and sustainability advisory services. Since 2000, it has grown in scale and capability and is servicing over 3,400 UK and Irish clients across all sectors. To enable businesses to respond to the climate emergency, we focus on solving their toughest challenges. By managing data comprehensively, sourcing energy sustainably and reducing carbon efficiently, we allow our clients to control costs effectively, make authentic ESG disclosures, improve their business performance, whilst powering their journey to net zero. This role is ideally suited to a career minded, ambitious individual who is looking for that unique opportunity to prove what they can do and then be rewarded for it. We are looking for a Portfolio Executive to join our successful team. This role is based in our Northampton office. Role and Responsibilities The Portfolio Executive role contributes to service delivery to several customers, for services including Procurement, Bill Validation, Finance Reporting, Metering and CRC. Working with a Portfolio Team to assist with the delivery of the services across customers, a Portfolio Executive develops the skills over time to work more independently and take on more responsibility for client delivery. The successful candidate's responsibilities will include but not be limited to: Customer Service Dealing with customer queries and requests in a professional and efficient manner. Maintaining the portfolio based on information provided by the customer and other third parties. Procurement (where supplied to customer) Assisting the Procurement team providing necessary information for utility contracts. Managing acquisitions and disposals for existing contracts. Bill Validation Processing utility billing. Performing or contributing to regular validation runs to identify whether billing contains errors and required challenging. Submitting regular batches of validated invoices to the customer to pay. Ensuring invoices are paid within terms, communicating remittance information to suppliers. Supplier account management, liaising with suppliers to ensure payments are correctly allocated and debt positions are managed. Resolving challenges and obtaining refunds/credits (savings), meeting a stated savings target to ensure the customer is saving at the anticipated level. Analysing and querying historic billing to recover overcharging, including site investigations if necessary, delivering savings against target for contract income (shared savings). Metering (where supplied to customer) Assisting with the management of new metering, including site scheduling. Supporting with the maintenance and data collection of metering portfolio once up and running. Adding/removing supplies from relevant MOP and DC contract. Other responsibilities Read and comply with the company Health & Safety Policy; taking reasonable care for the Health & Safety of themselves and others; co-operate with managers and other employees in fulfilling our objectives and statutory duties. Experience and Qualifications Ideally have familiarity with the utility industry and its terminology. Have a mathematical and analytical skillset understanding for reporting. Have excellent communication skills for dealing with customers, contractors, and other team members. Be self-motivated and able to work autonomously. Skilled in the use of Microsoft Excel and computer literate. Experience within a finance accounts role would be beneficial Well-presented and professional. What we offer Training and development opportunities Company pension Life insurance Access to a wide range of voluntary benefits through our Inspired Benefits Portal If you are interested in the role and would like to be considered, please apply now and a member of our In House Recruitment Team will be in touch. Good Luck!
Jan 07, 2026
Full time
Ignite Energy Ignite Energy is part of the Inspired PLC family. Inspired PLC is a UK market leading technology enabled provider of energy and sustainability advisory services. Since 2000, it has grown in scale and capability and is servicing over 3,400 UK and Irish clients across all sectors. To enable businesses to respond to the climate emergency, we focus on solving their toughest challenges. By managing data comprehensively, sourcing energy sustainably and reducing carbon efficiently, we allow our clients to control costs effectively, make authentic ESG disclosures, improve their business performance, whilst powering their journey to net zero. This role is ideally suited to a career minded, ambitious individual who is looking for that unique opportunity to prove what they can do and then be rewarded for it. We are looking for a Portfolio Executive to join our successful team. This role is based in our Northampton office. Role and Responsibilities The Portfolio Executive role contributes to service delivery to several customers, for services including Procurement, Bill Validation, Finance Reporting, Metering and CRC. Working with a Portfolio Team to assist with the delivery of the services across customers, a Portfolio Executive develops the skills over time to work more independently and take on more responsibility for client delivery. The successful candidate's responsibilities will include but not be limited to: Customer Service Dealing with customer queries and requests in a professional and efficient manner. Maintaining the portfolio based on information provided by the customer and other third parties. Procurement (where supplied to customer) Assisting the Procurement team providing necessary information for utility contracts. Managing acquisitions and disposals for existing contracts. Bill Validation Processing utility billing. Performing or contributing to regular validation runs to identify whether billing contains errors and required challenging. Submitting regular batches of validated invoices to the customer to pay. Ensuring invoices are paid within terms, communicating remittance information to suppliers. Supplier account management, liaising with suppliers to ensure payments are correctly allocated and debt positions are managed. Resolving challenges and obtaining refunds/credits (savings), meeting a stated savings target to ensure the customer is saving at the anticipated level. Analysing and querying historic billing to recover overcharging, including site investigations if necessary, delivering savings against target for contract income (shared savings). Metering (where supplied to customer) Assisting with the management of new metering, including site scheduling. Supporting with the maintenance and data collection of metering portfolio once up and running. Adding/removing supplies from relevant MOP and DC contract. Other responsibilities Read and comply with the company Health & Safety Policy; taking reasonable care for the Health & Safety of themselves and others; co-operate with managers and other employees in fulfilling our objectives and statutory duties. Experience and Qualifications Ideally have familiarity with the utility industry and its terminology. Have a mathematical and analytical skillset understanding for reporting. Have excellent communication skills for dealing with customers, contractors, and other team members. Be self-motivated and able to work autonomously. Skilled in the use of Microsoft Excel and computer literate. Experience within a finance accounts role would be beneficial Well-presented and professional. What we offer Training and development opportunities Company pension Life insurance Access to a wide range of voluntary benefits through our Inspired Benefits Portal If you are interested in the role and would like to be considered, please apply now and a member of our In House Recruitment Team will be in touch. Good Luck!
Sainsbury's Supermarkets Ltd
Downpatrick, County Down
Salary: From £45,000 Location: Downpatrick Argos, Downpatrick, BT30 6DR Contract type: Permanent Business area: Argos Retail Closing date: 18 January 2026 Requisition ID: Shift hours Must be available to work flexibly 5/7 days including early shifts, evenings, weekends and bank holiday What you'll do You will lead and create a high-performing team, spreading our customer centric culture in your every word and action across the hub and spoke community. Equipped with a clear vision, growth mindset and excellent leadership skills, you'll inspire, motivate and empower your colleagues to realise their potential and deliver business success in an ever evolving multi channel retail environment. Reporting to the Area Manager, you will have total accountability for a significant store and customer fulfilment operation, delivering on all KPIs. As importantly, you'll ensure of exceptional store standards and delivery of process, so that we meet our complete customer offer from in store to home. Who you are Positive about change and the opportunities it offers, you lead and support others and put customers firmly at the top of the agenda. You'll know how to create a vision along with your team and inspire them to deliver it. In addition, you'll recognize the strengths and skill gaps in yourself and those around you, and look to address them. Your decision making, communication and listening skills will all be key, and you'll be adept at nurturing an environment where understanding of the customer experience should be reflected in what we do - customer first, process second. Lastly, you'll know what needs to be achieved and how to put in place the right plan and resources to do it. How you'll progress There's a host of routes to choose from. Prove yourself in this role, and we'll really encourage you to develop. Whether you choose to stay with Argos and perhaps step into a Store and then Regional Manager role or move across and develop in one of our Sainsbury's stores or regions, you'll have every opportunity to take your career where you want it to go. Relentless in your pursuit of better customer experiences, you'll evidence how you've changed things for the better for customers in a previous role. You've managed a fast paced operation, delivering results across service, sales, customer outcomes and team performance. You use insight to make smart decisions that improve performance and customer experiences. You're confident navigating employee relations, and apply HR policies with consistency and care. You've developed and supported performance and capability within a team, helping others step up and succeed. You know how to lead through change - keeping your team motivated and focused. You walk the talk - showing up every day as a role model for service and values. What we'll give you Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including: Discount card - 10% discount off on your shopping at Sainsbury's, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day. Free food and hot drinks provided for Colleagues in all our stores. Generous holiday entitlement, maternity and paternity leave. Pension - we'll match 4-7% of your pension contributions. Sainsbury's share scheme - build up an investment at discounted rates. Wellbeing support - access to emotional support, counselling, legal and financial advice. Colleague networks - link with like minded people to help fulfil your potential. Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI. Special offers on gym memberships, restaurants, holidays, retail vouchers and more.
Jan 07, 2026
Full time
Salary: From £45,000 Location: Downpatrick Argos, Downpatrick, BT30 6DR Contract type: Permanent Business area: Argos Retail Closing date: 18 January 2026 Requisition ID: Shift hours Must be available to work flexibly 5/7 days including early shifts, evenings, weekends and bank holiday What you'll do You will lead and create a high-performing team, spreading our customer centric culture in your every word and action across the hub and spoke community. Equipped with a clear vision, growth mindset and excellent leadership skills, you'll inspire, motivate and empower your colleagues to realise their potential and deliver business success in an ever evolving multi channel retail environment. Reporting to the Area Manager, you will have total accountability for a significant store and customer fulfilment operation, delivering on all KPIs. As importantly, you'll ensure of exceptional store standards and delivery of process, so that we meet our complete customer offer from in store to home. Who you are Positive about change and the opportunities it offers, you lead and support others and put customers firmly at the top of the agenda. You'll know how to create a vision along with your team and inspire them to deliver it. In addition, you'll recognize the strengths and skill gaps in yourself and those around you, and look to address them. Your decision making, communication and listening skills will all be key, and you'll be adept at nurturing an environment where understanding of the customer experience should be reflected in what we do - customer first, process second. Lastly, you'll know what needs to be achieved and how to put in place the right plan and resources to do it. How you'll progress There's a host of routes to choose from. Prove yourself in this role, and we'll really encourage you to develop. Whether you choose to stay with Argos and perhaps step into a Store and then Regional Manager role or move across and develop in one of our Sainsbury's stores or regions, you'll have every opportunity to take your career where you want it to go. Relentless in your pursuit of better customer experiences, you'll evidence how you've changed things for the better for customers in a previous role. You've managed a fast paced operation, delivering results across service, sales, customer outcomes and team performance. You use insight to make smart decisions that improve performance and customer experiences. You're confident navigating employee relations, and apply HR policies with consistency and care. You've developed and supported performance and capability within a team, helping others step up and succeed. You know how to lead through change - keeping your team motivated and focused. You walk the talk - showing up every day as a role model for service and values. What we'll give you Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including: Discount card - 10% discount off on your shopping at Sainsbury's, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day. Free food and hot drinks provided for Colleagues in all our stores. Generous holiday entitlement, maternity and paternity leave. Pension - we'll match 4-7% of your pension contributions. Sainsbury's share scheme - build up an investment at discounted rates. Wellbeing support - access to emotional support, counselling, legal and financial advice. Colleague networks - link with like minded people to help fulfil your potential. Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI. Special offers on gym memberships, restaurants, holidays, retail vouchers and more.
The Company You'll Join Carta connects founders, investors, and limited partners through world-class software, purpose-built for everyone in venture capital, private equity and private credit. Trusted by 65,000+ companies in 160+ countries, Carta's platform of software and services lays the groundwork so you can build, invest, and scale with confidence. Carta's Fund Administration platform supports 9,000+ funds and SPVs, representing nearly $185B in assets under management, with tools designed to enhance the strategic impact of fund CFOs. Recognized by Fortune, Forbes, Fast Company, Inc. and Great Places to Work, Carta is shaping the future of private market infrastructure. Together, Carta is creating the end-to-end ERP platform for private markets. Traditional ERP solutions don't work for Private Funds. Private capital markets need a comprehensive software solution to replace outdated spreadsheets and fragmented service providers. Carta's software for the Office of the Fund CFO does just that - it's a new category of software to make private markets look more like public markets - a connected ERP for private capital. For more information about our offices and culture, check out our Carta careers page. The Team You'll Work With The Customer Success team here at Carta is a key part of the broader Corporations business unit. We manage the full lifecycle of our 38,000+ Private Markets customers, from early stage to IPO. Many of these companies drive the direction of our product and vision. This team is hyper-focused on the health and growth of these valuable customers, and is purely dedicated to their success. The Problems You'll Solve Pioneer the in-market CS motion; building and optimising an operating model to best serve the needs of your customers and maximize their growth Own the success and health of assigned clients by developing strategies for increasing engagement, revenue, and mitigating churn. Develop consultative relationships with assigned territory of customers by delivering value, sharing best practices, and acting as the voice of the customer internally. Drive product adoption and usage of Carta throughout the customer journey. Drive retention and growth among our customers by understanding their business needs and identifying additional ways Carta can support them. Ensure all our customers feel valued by gathering insights about their adoption trends, engagement, overall health, and sentiment. Marshal resources internally as needed to resolve customer issues and proactively identify areas of risk and develop plans to address these needs. Collaborate with R&D and Customer Support teams to resolve issues and share customer feedback in an ongoing effort to improve our product. Work with cross-functional teams to improve processes that scale. Leverage technology to proactively engage with customers at scale regarding Carta's values, upsell opportunities, and upcoming renewals. Negotiate win-win outcomes for the customer and Carta. The Impact You'll Have By building relationships and proactively engaging with our customers, you will be helping to improve our overall customer retention, secure our future pipeline for new product lines, and drive change for the broader company and mission. About You We're looking for our first flagship CS hire in the UAE - a self-starter, go-getter, resourceful professional excited to build a top-tier customer experience in the market. You'll be part of a larger International customer-centric CS team, who know how to work in a dynamic environment with multiple priorities. Cross-departmental collaboration and communication is critical to success in the role, as well as efficient time management. In addition, we're prioritizing: More than 5 years prior experience working in a Customer Success or Account Management role, preferably in a SaaS environment The candidate should be a self-starter who thrives in a fast-paced environment, with a proven ability to build and manage relationships. Diplomacy, tact and poise under pressure, and a high tolerance for ambiguity are essential qualities for this role. A growth mindset, proactive approach, and action-oriented mindset are highly valued in this position. Experience working with any customer success platforms such as Catalyst, Salesforce, Jira, Metabase is a plus Fluency in everyday AI tools such as Gemini & Glean, as well as automations & process optimizations including platforms such as n8n Disclosures We are an equal opportunity employer and are committed to providing a positive interview experience for every candidate. If accommodations due to a disability or medical condition are needed, please connect with the talent partner via email. Carta uses E-Verify in the United States for employment authorization. See the E-Verify and Department of Justice websites for more details. For information on our data privacy policies, see Privacy, CA Candidate Privacy, and Brazil Transparency Report. Please note that all official communications from us will come from domain. Report any contact from unapproved domains to .
Jan 07, 2026
Full time
The Company You'll Join Carta connects founders, investors, and limited partners through world-class software, purpose-built for everyone in venture capital, private equity and private credit. Trusted by 65,000+ companies in 160+ countries, Carta's platform of software and services lays the groundwork so you can build, invest, and scale with confidence. Carta's Fund Administration platform supports 9,000+ funds and SPVs, representing nearly $185B in assets under management, with tools designed to enhance the strategic impact of fund CFOs. Recognized by Fortune, Forbes, Fast Company, Inc. and Great Places to Work, Carta is shaping the future of private market infrastructure. Together, Carta is creating the end-to-end ERP platform for private markets. Traditional ERP solutions don't work for Private Funds. Private capital markets need a comprehensive software solution to replace outdated spreadsheets and fragmented service providers. Carta's software for the Office of the Fund CFO does just that - it's a new category of software to make private markets look more like public markets - a connected ERP for private capital. For more information about our offices and culture, check out our Carta careers page. The Team You'll Work With The Customer Success team here at Carta is a key part of the broader Corporations business unit. We manage the full lifecycle of our 38,000+ Private Markets customers, from early stage to IPO. Many of these companies drive the direction of our product and vision. This team is hyper-focused on the health and growth of these valuable customers, and is purely dedicated to their success. The Problems You'll Solve Pioneer the in-market CS motion; building and optimising an operating model to best serve the needs of your customers and maximize their growth Own the success and health of assigned clients by developing strategies for increasing engagement, revenue, and mitigating churn. Develop consultative relationships with assigned territory of customers by delivering value, sharing best practices, and acting as the voice of the customer internally. Drive product adoption and usage of Carta throughout the customer journey. Drive retention and growth among our customers by understanding their business needs and identifying additional ways Carta can support them. Ensure all our customers feel valued by gathering insights about their adoption trends, engagement, overall health, and sentiment. Marshal resources internally as needed to resolve customer issues and proactively identify areas of risk and develop plans to address these needs. Collaborate with R&D and Customer Support teams to resolve issues and share customer feedback in an ongoing effort to improve our product. Work with cross-functional teams to improve processes that scale. Leverage technology to proactively engage with customers at scale regarding Carta's values, upsell opportunities, and upcoming renewals. Negotiate win-win outcomes for the customer and Carta. The Impact You'll Have By building relationships and proactively engaging with our customers, you will be helping to improve our overall customer retention, secure our future pipeline for new product lines, and drive change for the broader company and mission. About You We're looking for our first flagship CS hire in the UAE - a self-starter, go-getter, resourceful professional excited to build a top-tier customer experience in the market. You'll be part of a larger International customer-centric CS team, who know how to work in a dynamic environment with multiple priorities. Cross-departmental collaboration and communication is critical to success in the role, as well as efficient time management. In addition, we're prioritizing: More than 5 years prior experience working in a Customer Success or Account Management role, preferably in a SaaS environment The candidate should be a self-starter who thrives in a fast-paced environment, with a proven ability to build and manage relationships. Diplomacy, tact and poise under pressure, and a high tolerance for ambiguity are essential qualities for this role. A growth mindset, proactive approach, and action-oriented mindset are highly valued in this position. Experience working with any customer success platforms such as Catalyst, Salesforce, Jira, Metabase is a plus Fluency in everyday AI tools such as Gemini & Glean, as well as automations & process optimizations including platforms such as n8n Disclosures We are an equal opportunity employer and are committed to providing a positive interview experience for every candidate. If accommodations due to a disability or medical condition are needed, please connect with the talent partner via email. Carta uses E-Verify in the United States for employment authorization. See the E-Verify and Department of Justice websites for more details. For information on our data privacy policies, see Privacy, CA Candidate Privacy, and Brazil Transparency Report. Please note that all official communications from us will come from domain. Report any contact from unapproved domains to .
Inspired Energy Solutions Ltd
Wantage, Oxfordshire
Ignite Energy Ignite Energy is part of the Inspired PLC family. Inspired PLC is a UK market leading technology enabled provider of energy and sustainability advisory services. Since 2000, it has grown in scale and capability and is servicing over 3,400 UK and Irish clients across all sectors. To enable businesses to respond to the climate emergency, we focus on solving their toughest challenges. By managing data comprehensively, sourcing energy sustainably and reducing carbon efficiently, we allow our clients to control costs effectively, make authentic ESG disclosures, improve their business performance, whilst powering their journey to net zero. This role is ideally suited to a career minded, ambitious individual who is looking for that unique opportunity to prove what they can do and then be rewarded for it. We are looking for a Portfolio Executive to join our successful team. This role is based in our Northampton office. Role and Responsibilities The Portfolio Executive role contributes to service delivery to several customers, for services including Procurement, Bill Validation, Finance Reporting, Metering and CRC. Working with a Portfolio Team to assist with the delivery of the services across customers, a Portfolio Executive develops the skills over time to work more independently and take on more responsibility for client delivery. The successful candidate's responsibilities will include but not be limited to: Customer Service Dealing with customer queries and requests in a professional and efficient manner. Maintaining the portfolio based on information provided by the customer and other third parties. Procurement (where supplied to customer) Assisting the Procurement team providing necessary information for utility contracts. Managing acquisitions and disposals for existing contracts. Bill Validation Processing utility billing. Performing or contributing to regular validation runs to identify whether billing contains errors and required challenging. Submitting regular batches of validated invoices to the customer to pay. Ensuring invoices are paid within terms, communicating remittance information to suppliers. Supplier account management, liaising with suppliers to ensure payments are correctly allocated and debt positions are managed. Resolving challenges and obtaining refunds/credits (savings), meeting a stated savings target to ensure the customer is saving at the anticipated level. Analysing and querying historic billing to recover overcharging, including site investigations if necessary, delivering savings against target for contract income (shared savings). Metering (where supplied to customer) Assisting with the management of new metering, including site scheduling. Supporting with the maintenance and data collection of metering portfolio once up and running. Adding/removing supplies from relevant MOP and DC contract. Other responsibilities Read and comply with the company Health & Safety Policy; taking reasonable care for the Health & Safety of themselves and others; co-operate with managers and other employees in fulfilling our objectives and statutory duties. Experience and Qualifications Ideally have familiarity with the utility industry and its terminology. Have a mathematical and analytical skillset understanding for reporting. Have excellent communication skills for dealing with customers, contractors, and other team members. Be self-motivated and able to work autonomously. Skilled in the use of Microsoft Excel and computer literate. Experience within a finance accounts role would be beneficial Well-presented and professional. What we offer Training and development opportunities Company pension Life insurance Access to a wide range of voluntary benefits through our Inspired Benefits Portal If you are interested in the role and would like to be considered, please apply now and a member of our In House Recruitment Team will be in touch. Good Luck!
Jan 07, 2026
Full time
Ignite Energy Ignite Energy is part of the Inspired PLC family. Inspired PLC is a UK market leading technology enabled provider of energy and sustainability advisory services. Since 2000, it has grown in scale and capability and is servicing over 3,400 UK and Irish clients across all sectors. To enable businesses to respond to the climate emergency, we focus on solving their toughest challenges. By managing data comprehensively, sourcing energy sustainably and reducing carbon efficiently, we allow our clients to control costs effectively, make authentic ESG disclosures, improve their business performance, whilst powering their journey to net zero. This role is ideally suited to a career minded, ambitious individual who is looking for that unique opportunity to prove what they can do and then be rewarded for it. We are looking for a Portfolio Executive to join our successful team. This role is based in our Northampton office. Role and Responsibilities The Portfolio Executive role contributes to service delivery to several customers, for services including Procurement, Bill Validation, Finance Reporting, Metering and CRC. Working with a Portfolio Team to assist with the delivery of the services across customers, a Portfolio Executive develops the skills over time to work more independently and take on more responsibility for client delivery. The successful candidate's responsibilities will include but not be limited to: Customer Service Dealing with customer queries and requests in a professional and efficient manner. Maintaining the portfolio based on information provided by the customer and other third parties. Procurement (where supplied to customer) Assisting the Procurement team providing necessary information for utility contracts. Managing acquisitions and disposals for existing contracts. Bill Validation Processing utility billing. Performing or contributing to regular validation runs to identify whether billing contains errors and required challenging. Submitting regular batches of validated invoices to the customer to pay. Ensuring invoices are paid within terms, communicating remittance information to suppliers. Supplier account management, liaising with suppliers to ensure payments are correctly allocated and debt positions are managed. Resolving challenges and obtaining refunds/credits (savings), meeting a stated savings target to ensure the customer is saving at the anticipated level. Analysing and querying historic billing to recover overcharging, including site investigations if necessary, delivering savings against target for contract income (shared savings). Metering (where supplied to customer) Assisting with the management of new metering, including site scheduling. Supporting with the maintenance and data collection of metering portfolio once up and running. Adding/removing supplies from relevant MOP and DC contract. Other responsibilities Read and comply with the company Health & Safety Policy; taking reasonable care for the Health & Safety of themselves and others; co-operate with managers and other employees in fulfilling our objectives and statutory duties. Experience and Qualifications Ideally have familiarity with the utility industry and its terminology. Have a mathematical and analytical skillset understanding for reporting. Have excellent communication skills for dealing with customers, contractors, and other team members. Be self-motivated and able to work autonomously. Skilled in the use of Microsoft Excel and computer literate. Experience within a finance accounts role would be beneficial Well-presented and professional. What we offer Training and development opportunities Company pension Life insurance Access to a wide range of voluntary benefits through our Inspired Benefits Portal If you are interested in the role and would like to be considered, please apply now and a member of our In House Recruitment Team will be in touch. Good Luck!
We are now recruiting for a temporary Back-Office Administrator for a very well-established international business that have a head office based here in Hemel Hempstead, working closely with the team based in their modern offices in the Maylands area. This team have a very calm and relaxed ethos that runs through the company, as well as offering an extremely flexible working environment. As a minimum, people are required in the offices 3 times a week, when training you will ideally need to spend more time in the offices. The role would be ideal for someone that is free for at least the next 3 months and up to possibly 6+ months for a temporary role - Suiting either someone that just wants a temp role, but I wouldn't rule out the potential of anything longer term! In this position, you'd be working closely with the service planning team who are responsible for managing and organising engineers and projects across the country and supporting them as a dedicated administrator. Your role isn't to speak with engineers/customers though, this would very much be back-office support and supporting with administration to help free up the team to spend more time coordinating and liaising with their contacts. Ideally, we need someone that has used SAP - But usage of Oracle or similar CRM/ERP systems would be hugely beneficial too. This role would be working Monday to Friday, and you can choose to work either 8am to 4pm or 9am to 5pm, with a 45-minute lunch break and early finish Friday's. As such, you'd be working a 36-hour week, weekly pay as it's temporary and an hourly rate of 13 to 14 per hour DOE + holiday pay. We're looking at completing interviews during December and then getting started asap in January in this role. To give you an idea of what you'll be supporting on: Work closely with Account Managers to prepare accurate quotations, ensuring timely submission, proactive follow up on order statuses, delivery timelines, and alignment with customer needs and agreements. Oversee the creation and processing of sales orders and invoices, ensuring compliance with company standards. Coordinate internally and externally where necessary to ensure accurate order fulfilment and resolve any logistical challenges. Support with stock management, including inventory checks and back office administrative tasks. What do we need from you: Some form of experience working with SAP, Oracle or similar systems would be ideal. Prior experience working in administration focussed roles, possibly even used to temp work, would be a huge benefit. Local to Hemel Hempstead or easily able to get to the Maylands area regularly is a must have. We are actively recruiting for this role now and looking to interview and find the right person to offer and start asap, please don't hesitate to apply and also call in and speak with Bobby Collins about this role. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
Jan 07, 2026
Seasonal
We are now recruiting for a temporary Back-Office Administrator for a very well-established international business that have a head office based here in Hemel Hempstead, working closely with the team based in their modern offices in the Maylands area. This team have a very calm and relaxed ethos that runs through the company, as well as offering an extremely flexible working environment. As a minimum, people are required in the offices 3 times a week, when training you will ideally need to spend more time in the offices. The role would be ideal for someone that is free for at least the next 3 months and up to possibly 6+ months for a temporary role - Suiting either someone that just wants a temp role, but I wouldn't rule out the potential of anything longer term! In this position, you'd be working closely with the service planning team who are responsible for managing and organising engineers and projects across the country and supporting them as a dedicated administrator. Your role isn't to speak with engineers/customers though, this would very much be back-office support and supporting with administration to help free up the team to spend more time coordinating and liaising with their contacts. Ideally, we need someone that has used SAP - But usage of Oracle or similar CRM/ERP systems would be hugely beneficial too. This role would be working Monday to Friday, and you can choose to work either 8am to 4pm or 9am to 5pm, with a 45-minute lunch break and early finish Friday's. As such, you'd be working a 36-hour week, weekly pay as it's temporary and an hourly rate of 13 to 14 per hour DOE + holiday pay. We're looking at completing interviews during December and then getting started asap in January in this role. To give you an idea of what you'll be supporting on: Work closely with Account Managers to prepare accurate quotations, ensuring timely submission, proactive follow up on order statuses, delivery timelines, and alignment with customer needs and agreements. Oversee the creation and processing of sales orders and invoices, ensuring compliance with company standards. Coordinate internally and externally where necessary to ensure accurate order fulfilment and resolve any logistical challenges. Support with stock management, including inventory checks and back office administrative tasks. What do we need from you: Some form of experience working with SAP, Oracle or similar systems would be ideal. Prior experience working in administration focussed roles, possibly even used to temp work, would be a huge benefit. Local to Hemel Hempstead or easily able to get to the Maylands area regularly is a must have. We are actively recruiting for this role now and looking to interview and find the right person to offer and start asap, please don't hesitate to apply and also call in and speak with Bobby Collins about this role. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
Introduction Saab in UK is growing rapidly, with over 500 colleagues across eight sites. We bring together Swedish heritage and British expertise to drive innovation in areas such as software engineering, underwater robotics, radars, AI, and armed forces training. Joining Saab in UK means contributing to the security and resilience of society while building a career with real scope for personal and professional growth. What you will be part of Explore a wealth of possibilities. Take on challenges, create smart inventions, and grow beyond. This is a place for curious minds, brave pioneers, and everyone in between. Together, we achieve the extraordinary, each bringing our unique perspectives. Your part matters. Blue Bear is a leading autonomy and unmanned systems company now owned by Saab. Saab is a leading defence and security company with an enduring mission, to help nations keep their people and society safe. Empowered by its 26,000 talented people, Saab constantly pushes the boundaries of technology to create a safer and more sustainable world. Saab designs, manufactures and maintains advanced systems in aeronautics, weapons, command and control, sensors and underwater systems. Saab is headquartered in Sweden. It has major operations all over the world and is part of the domestic defence capability of several nations. Read more about us here. Role Purpose The Project Manager will be responsible for the successful execution and delivery of multiple projects assigned to them. Projects range in size from fast paced Research projects to larger Development and System Integration projects. Success in this role will be measured against an agreed set of Metrics including aspects such as On Time Delivery, Budget Control, Revenue targets and customer satisfaction leading to repeat orders. The role will support bids and proposal activities through the management of the process to ensure on time submission of quality proposals are achieved. The Project Manager will also provide Project Management input in support of the technical write up for bids and proposals. A requirement to support other business functions with process initiatives and continuous improvement projects will be required. Key Responsibilities Accountable for the delivery of assigned Projects, both internally funded and customer funded. Responsibility for supply chain activities on assigned projects, including delivery, relationship management, supplier PoC and negotiations. Bids and proposals management, including budget management, resource planning, process management, bid writing and bid delivery. Customer point of contact for assigned projects. Supporting the functional leads to introduce new process, tools and Standard Operating Procedures (SOPs). This will include the introduction and management of Key Performance Indicators (KPIs) and Metrics on projects. Function and team leadership, mentoring and Programme Management training of project leads across the business. Resource management, including planning, resource allocation and resource conflict management. Project planning including scheduling for all projects. Risk Management for assigned projects. Budget management for assigned projects. Other Duties and Responsibilities To actively participate in Blue Bear's Performance Management Scheme. To undertake such other duties and responsibilities as may be reasonably required within the grade and level of the post. You will be expected to perform different tasks as necessitated by your evolving role within the company and the overall business objectives of the company. Some travel within the UK may be required
Jan 07, 2026
Full time
Introduction Saab in UK is growing rapidly, with over 500 colleagues across eight sites. We bring together Swedish heritage and British expertise to drive innovation in areas such as software engineering, underwater robotics, radars, AI, and armed forces training. Joining Saab in UK means contributing to the security and resilience of society while building a career with real scope for personal and professional growth. What you will be part of Explore a wealth of possibilities. Take on challenges, create smart inventions, and grow beyond. This is a place for curious minds, brave pioneers, and everyone in between. Together, we achieve the extraordinary, each bringing our unique perspectives. Your part matters. Blue Bear is a leading autonomy and unmanned systems company now owned by Saab. Saab is a leading defence and security company with an enduring mission, to help nations keep their people and society safe. Empowered by its 26,000 talented people, Saab constantly pushes the boundaries of technology to create a safer and more sustainable world. Saab designs, manufactures and maintains advanced systems in aeronautics, weapons, command and control, sensors and underwater systems. Saab is headquartered in Sweden. It has major operations all over the world and is part of the domestic defence capability of several nations. Read more about us here. Role Purpose The Project Manager will be responsible for the successful execution and delivery of multiple projects assigned to them. Projects range in size from fast paced Research projects to larger Development and System Integration projects. Success in this role will be measured against an agreed set of Metrics including aspects such as On Time Delivery, Budget Control, Revenue targets and customer satisfaction leading to repeat orders. The role will support bids and proposal activities through the management of the process to ensure on time submission of quality proposals are achieved. The Project Manager will also provide Project Management input in support of the technical write up for bids and proposals. A requirement to support other business functions with process initiatives and continuous improvement projects will be required. Key Responsibilities Accountable for the delivery of assigned Projects, both internally funded and customer funded. Responsibility for supply chain activities on assigned projects, including delivery, relationship management, supplier PoC and negotiations. Bids and proposals management, including budget management, resource planning, process management, bid writing and bid delivery. Customer point of contact for assigned projects. Supporting the functional leads to introduce new process, tools and Standard Operating Procedures (SOPs). This will include the introduction and management of Key Performance Indicators (KPIs) and Metrics on projects. Function and team leadership, mentoring and Programme Management training of project leads across the business. Resource management, including planning, resource allocation and resource conflict management. Project planning including scheduling for all projects. Risk Management for assigned projects. Budget management for assigned projects. Other Duties and Responsibilities To actively participate in Blue Bear's Performance Management Scheme. To undertake such other duties and responsibilities as may be reasonably required within the grade and level of the post. You will be expected to perform different tasks as necessitated by your evolving role within the company and the overall business objectives of the company. Some travel within the UK may be required
Senior Product Manager - Road Operations Transformation Reference NVR02997 Contract Type Full Time Location Oldbury Closing Date 19-01-2026 Company Description/ Business Unit Job Title: Senior Product Manager - Road Operations Transformation Location: Oldbury - Hybrid - Three Days in Office Employment Type: Permanent Hours: Monday-Friday AA Summary Think the AA is just about roadside assistance? Think again! As one of the UK's most trusted brands, we provide a wide range of services to millions of customers. From comprehensive Home and Motor Insurance to personalised Financial Services like Loans and Savings, and outstanding B2B, Consumer, Business Services, Driver Training, Car Care, and Service Maintenance and Repair, we've got you covered. Our mission is to keep Britain moving, and we're looking for dedicated individuals to join our team. Ready to join us? This is the job Join us as a Senior Product Manager - Road Operations Transformation and help shape the future of roadside services. You'll lead the charge in delivering innovative solutions that enhance our fleet, people, and processes, ensuring we continue to provide exceptional service to millions of customers. Working closely with stakeholders across the business, you'll drive forward a transformation roadmap that's focused on efficiency, accountability, and data led decision making. This is a strategic role at the heart of a major change programme. You'll be the voice of the customer, translating business needs into high impact solutions, and collaborating with partners to future prove our technology and operations. If you're passionate about driving meaningful change and thrive in a fast paced, forward thinking environment, this is your opportunity to make a real difference. What will I be doing? Leading the strategic direction of a core pillar within a high profile transformation programme, shaping the future of roadside operations Developing robust, data driven business cases to support informed decision making and ensure delivery of measurable outcomes Acting as the senior voice of the customer, translating complex business needs into impactful solutions that drive operational excellence Partnering with senior stakeholders across the organisation to capture, challenge and refine business requirements with precision Bringing external insight into the business by exploring market trends, competitor activity and emerging technologies Collaborating with fellow Product Managers and Business Application Owners to shape and prioritise a product backlog aligned to strategic goals Driving governance and alignment by maintaining clear documentation and ensuring all activities support wider organisational objectives Applying subject matter expertise to oversee solution design and testing, ensuring outputs are fit for purpose and future ready Identifying and managing cross functional dependencies to enable seamless delivery and integration of new solutions Providing clear, regular updates to senior stakeholders, highlighting risks, opportunities and progress against key milestones What do I need? Proven experience in leading the delivery of high impact projects across varied scale and scope A strong background in business transformation, with a focus on operational and customer centric improvements Demonstrated ability to manage and influence large, diverse stakeholder groups, including senior leadership A solid understanding of commercial operations and customer service environments Expertise in facilitating workshops, leading strategic discussions, and driving consensus Excellent communication skills, with the ability to engage professionally across all levels of the organisation Familiarity with the full software development lifecycle and project delivery methodologies Strong analytical skills, with experience in process mapping, requirements gathering and solution design A sound understanding of systems architecture and how technology enables business outcomes Proficiency in using tools such as Jira, Confluence, MIRO, Figma and Microsoft 365 in day to day delivery Additional information We're always looking to recognise and reward our employees for the work they do. As a valued member of The AA team, you'll have access to a range of benefits including: 25 days annual leave plus bank holidays + holiday buying scheme Worksave pension scheme with up to 7% employer contribution Free AA breakdown membership from Day 1 plus 50% discount for family and friends Discounts on AA products including car and home insurance Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more Company funded life assurance Diverse learning and development opportunities to support you to progress in your career Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family Plus, so much more! We're an equal opportunities employer and welcome applications from everyone. The AA values diversity and the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best and feel like you truly belong. We have five communities to bring together people with shared characteristics and backgrounds and drive positive change. As part of the onboarding process, we complete several pre employment checks including work reference, credit and criminal record checks. We may close the vacancy sooner than the advertised date if we get a high volume of applications, please apply now if you are interested.
Jan 07, 2026
Full time
Senior Product Manager - Road Operations Transformation Reference NVR02997 Contract Type Full Time Location Oldbury Closing Date 19-01-2026 Company Description/ Business Unit Job Title: Senior Product Manager - Road Operations Transformation Location: Oldbury - Hybrid - Three Days in Office Employment Type: Permanent Hours: Monday-Friday AA Summary Think the AA is just about roadside assistance? Think again! As one of the UK's most trusted brands, we provide a wide range of services to millions of customers. From comprehensive Home and Motor Insurance to personalised Financial Services like Loans and Savings, and outstanding B2B, Consumer, Business Services, Driver Training, Car Care, and Service Maintenance and Repair, we've got you covered. Our mission is to keep Britain moving, and we're looking for dedicated individuals to join our team. Ready to join us? This is the job Join us as a Senior Product Manager - Road Operations Transformation and help shape the future of roadside services. You'll lead the charge in delivering innovative solutions that enhance our fleet, people, and processes, ensuring we continue to provide exceptional service to millions of customers. Working closely with stakeholders across the business, you'll drive forward a transformation roadmap that's focused on efficiency, accountability, and data led decision making. This is a strategic role at the heart of a major change programme. You'll be the voice of the customer, translating business needs into high impact solutions, and collaborating with partners to future prove our technology and operations. If you're passionate about driving meaningful change and thrive in a fast paced, forward thinking environment, this is your opportunity to make a real difference. What will I be doing? Leading the strategic direction of a core pillar within a high profile transformation programme, shaping the future of roadside operations Developing robust, data driven business cases to support informed decision making and ensure delivery of measurable outcomes Acting as the senior voice of the customer, translating complex business needs into impactful solutions that drive operational excellence Partnering with senior stakeholders across the organisation to capture, challenge and refine business requirements with precision Bringing external insight into the business by exploring market trends, competitor activity and emerging technologies Collaborating with fellow Product Managers and Business Application Owners to shape and prioritise a product backlog aligned to strategic goals Driving governance and alignment by maintaining clear documentation and ensuring all activities support wider organisational objectives Applying subject matter expertise to oversee solution design and testing, ensuring outputs are fit for purpose and future ready Identifying and managing cross functional dependencies to enable seamless delivery and integration of new solutions Providing clear, regular updates to senior stakeholders, highlighting risks, opportunities and progress against key milestones What do I need? Proven experience in leading the delivery of high impact projects across varied scale and scope A strong background in business transformation, with a focus on operational and customer centric improvements Demonstrated ability to manage and influence large, diverse stakeholder groups, including senior leadership A solid understanding of commercial operations and customer service environments Expertise in facilitating workshops, leading strategic discussions, and driving consensus Excellent communication skills, with the ability to engage professionally across all levels of the organisation Familiarity with the full software development lifecycle and project delivery methodologies Strong analytical skills, with experience in process mapping, requirements gathering and solution design A sound understanding of systems architecture and how technology enables business outcomes Proficiency in using tools such as Jira, Confluence, MIRO, Figma and Microsoft 365 in day to day delivery Additional information We're always looking to recognise and reward our employees for the work they do. As a valued member of The AA team, you'll have access to a range of benefits including: 25 days annual leave plus bank holidays + holiday buying scheme Worksave pension scheme with up to 7% employer contribution Free AA breakdown membership from Day 1 plus 50% discount for family and friends Discounts on AA products including car and home insurance Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more Company funded life assurance Diverse learning and development opportunities to support you to progress in your career Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family Plus, so much more! We're an equal opportunities employer and welcome applications from everyone. The AA values diversity and the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best and feel like you truly belong. We have five communities to bring together people with shared characteristics and backgrounds and drive positive change. As part of the onboarding process, we complete several pre employment checks including work reference, credit and criminal record checks. We may close the vacancy sooner than the advertised date if we get a high volume of applications, please apply now if you are interested.
