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customer operations insurance specialist
Operational Finance Systems Manager
Yorkshire Water Leeds, Yorkshire
Hello! Thanks for stopping by. Let us tell you about all the great reasons to join us here at Yorkshire Water: We offer a competitive salary, depending on experience (£49,589 - £61,987) Annual incentive related bonus (£1000 maximum bonus opportunity for the performance year) Attractive pension scheme (up to 12% company contribution) Development opportunities in line with the Operational Finance Systems Manager progression plan 25 days annual leave plus bank holidays - plus an extra wellness day! Life assurance cover of 4 times pensionable salary A great benefits package - choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Retail savings scheme Online GP service, cycle to work scheme, gym membership discounts and many more! Location: West Yorkshire / Hybrid Working (1-3 days in the office a week - Bradford but then relocating to Leeds Summer 2026) Work type: Permanent. 37 hours per week, Monday - Friday. We have an exciting opportunity for a Operational Finance Systems Manager to join the Finance team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you? What we do: Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 million people living in the region and the millions of people who visit our region each year, can rely on our services, and have clean and safe drinking water on tap and that their wastewater is taken away. But for us, it's so much more than this. We look after communities, protect the environment, and plan to look after Yorkshire's water, today, tomorrow 24/7, 365 days a year. We provide essential water and wastewater services to every corner of the Yorkshire region, and play a key role in the region's health, wellbeing, and prosperity. New environmental legislation, unprecedented levels of investment and changing expectations from customers means that this is an exciting time to discover opportunities within the water industry. The Finance function is a key part of how we plan to meet the changing expectations of customers and regulators. Lead the transformation of finance operations by optimizing systems, driving data excellence, and delivering powerful insights. Join a forward-thinking organization where innovation meets impact, and your ideas will shape the future of finance and empower smarter decisions across the business. Where you fit in: As our Operational Finance Systems Manager, you will: Review and optimize Procure-to-Pay (P2P) and Order-to-Cash (O2C) technologies, providing recommendations and driving improvement projects. Maximize system capabilities and deliver effective P2P training to end users. Coordinate system enhancement projects and rollouts for P2P and O2C processes. Manage communications with users, including updates and future plans. Partner with the Technology team to ensure seamless collaboration between P2P/O2C functions. Take ownership of data management, quality, and standards, driving continuous improvement. Design and implement a robust training strategy to promote adoption, accuracy, and efficiency. Maintain strong relationships with SAP Ariba and internal SAP teams for specialist support. Lead and manage SAP Concur Travel & Expense system, including updates and reporting. Develop and maintain performance dashboards and insightful reports. Implement and monitor data protocols and processes to ensure consistency and compliance. Oversee data entry, maintenance, and cleansing, introducing automated checks and audits. Collaborate with stakeholders to deliver reporting and insights aligned with strategic goals. Facilitate and manage effective resource and workload planning to ensure quality service delivery. Communicate company and local updates through team meetings, 1:1s, and hub sessions. What skills & qualifications you will need: Proven experience with SAP and SAP Ariba, with the confidence to navigate complex systems and optimize their use. A solid track record in data management, ensuring accuracy, integrity, and consistency across processes. Hands on experience in delivering P2P system solutions that improve efficiency and user experience. Ability to troubleshoot technical issues, collaborate effectively, and make informed decisions with confidence. Deep understanding of Purchase to Pay systems and processes, coupled with a good grasp of system interfaces and integration. Bonus points for project management expertise, familiarity with SAP Concur, and knowledge of Agile methodologies. Experience in delivering P2P solutions for asset intensive businesses will set you apart. Although we operate 24 hours a day, 365 days a year, it's important to us that we support flexible working patterns and job share options (when we can), to help you make the best of both your work and home life. We know that juggling childcare responsibilities or getting that ideal work/life balance isn't always easy! Do we sound like your cup of tea? If you've got experience in Operational Finance and want to help us deliver great service for our customers whilst looking after the environment, then be sure to apply today to find out what a career with Yorkshire Water can offer you. If successful for the role, you will be required to undergo pre employment checks that will include a Basic Disclosure Check, carried out through a Third Party Company, prior to commencing employment. Depending on the role, you may also be required to go through the security vetting process for either a Counter Terrorist Check or Security Check clearance. All our roles are subject to a medical questionnaire, and further medicals when required. We are committed to removing barriers and ensuring our recruitment process is accessible to everyone. We offer a range of adjustments to make your application experience as comfortable and straightforward as possible. If you have an accessibility need, disability, or condition that requires changes to the recruitment process, please include this information in your application. We will then discuss any reasonable adjustments required. Kelda Group reserve the right to close this position before the published closing date, should the need occur. We therefore advise that you complete and submit your application as soon as possible.
Jan 09, 2026
Full time
Hello! Thanks for stopping by. Let us tell you about all the great reasons to join us here at Yorkshire Water: We offer a competitive salary, depending on experience (£49,589 - £61,987) Annual incentive related bonus (£1000 maximum bonus opportunity for the performance year) Attractive pension scheme (up to 12% company contribution) Development opportunities in line with the Operational Finance Systems Manager progression plan 25 days annual leave plus bank holidays - plus an extra wellness day! Life assurance cover of 4 times pensionable salary A great benefits package - choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Retail savings scheme Online GP service, cycle to work scheme, gym membership discounts and many more! Location: West Yorkshire / Hybrid Working (1-3 days in the office a week - Bradford but then relocating to Leeds Summer 2026) Work type: Permanent. 37 hours per week, Monday - Friday. We have an exciting opportunity for a Operational Finance Systems Manager to join the Finance team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you? What we do: Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 million people living in the region and the millions of people who visit our region each year, can rely on our services, and have clean and safe drinking water on tap and that their wastewater is taken away. But for us, it's so much more than this. We look after communities, protect the environment, and plan to look after Yorkshire's water, today, tomorrow 24/7, 365 days a year. We provide essential water and wastewater services to every corner of the Yorkshire region, and play a key role in the region's health, wellbeing, and prosperity. New environmental legislation, unprecedented levels of investment and changing expectations from customers means that this is an exciting time to discover opportunities within the water industry. The Finance function is a key part of how we plan to meet the changing expectations of customers and regulators. Lead the transformation of finance operations by optimizing systems, driving data excellence, and delivering powerful insights. Join a forward-thinking organization where innovation meets impact, and your ideas will shape the future of finance and empower smarter decisions across the business. Where you fit in: As our Operational Finance Systems Manager, you will: Review and optimize Procure-to-Pay (P2P) and Order-to-Cash (O2C) technologies, providing recommendations and driving improvement projects. Maximize system capabilities and deliver effective P2P training to end users. Coordinate system enhancement projects and rollouts for P2P and O2C processes. Manage communications with users, including updates and future plans. Partner with the Technology team to ensure seamless collaboration between P2P/O2C functions. Take ownership of data management, quality, and standards, driving continuous improvement. Design and implement a robust training strategy to promote adoption, accuracy, and efficiency. Maintain strong relationships with SAP Ariba and internal SAP teams for specialist support. Lead and manage SAP Concur Travel & Expense system, including updates and reporting. Develop and maintain performance dashboards and insightful reports. Implement and monitor data protocols and processes to ensure consistency and compliance. Oversee data entry, maintenance, and cleansing, introducing automated checks and audits. Collaborate with stakeholders to deliver reporting and insights aligned with strategic goals. Facilitate and manage effective resource and workload planning to ensure quality service delivery. Communicate company and local updates through team meetings, 1:1s, and hub sessions. What skills & qualifications you will need: Proven experience with SAP and SAP Ariba, with the confidence to navigate complex systems and optimize their use. A solid track record in data management, ensuring accuracy, integrity, and consistency across processes. Hands on experience in delivering P2P system solutions that improve efficiency and user experience. Ability to troubleshoot technical issues, collaborate effectively, and make informed decisions with confidence. Deep understanding of Purchase to Pay systems and processes, coupled with a good grasp of system interfaces and integration. Bonus points for project management expertise, familiarity with SAP Concur, and knowledge of Agile methodologies. Experience in delivering P2P solutions for asset intensive businesses will set you apart. Although we operate 24 hours a day, 365 days a year, it's important to us that we support flexible working patterns and job share options (when we can), to help you make the best of both your work and home life. We know that juggling childcare responsibilities or getting that ideal work/life balance isn't always easy! Do we sound like your cup of tea? If you've got experience in Operational Finance and want to help us deliver great service for our customers whilst looking after the environment, then be sure to apply today to find out what a career with Yorkshire Water can offer you. If successful for the role, you will be required to undergo pre employment checks that will include a Basic Disclosure Check, carried out through a Third Party Company, prior to commencing employment. Depending on the role, you may also be required to go through the security vetting process for either a Counter Terrorist Check or Security Check clearance. All our roles are subject to a medical questionnaire, and further medicals when required. We are committed to removing barriers and ensuring our recruitment process is accessible to everyone. We offer a range of adjustments to make your application experience as comfortable and straightforward as possible. If you have an accessibility need, disability, or condition that requires changes to the recruitment process, please include this information in your application. We will then discuss any reasonable adjustments required. Kelda Group reserve the right to close this position before the published closing date, should the need occur. We therefore advise that you complete and submit your application as soon as possible.
Service Delivery Manager - Peterborough, UK (hybrid) New Peterborough
Convera Holdings, LLC. Peterborough, Cambridgeshire
Customer Delivery Manager - Peterborough, UK (hybrid) Peterborough As a Customer Delivery Manager with Convera based in our Peterborough office, you will be responsible to provide Best in Class Care to Convera customers from first contact through to resolution or where cases are not resolved within the expected timeframes leading to dissatisfaction or complaint. This role works closely with Transaction Processing and Relationship Management teams covering the E2E transaction process. The Senior Customer Care Specialist is also expected to coach team members through escalations and provide quality assurance feedback across people / process / product to improve the customer experience. Responsibilities Drive a seamless customer experience that creates positive sentiment for Convera brand. Develop in-depth knowledge of our product offerings and provide informative support and tailored recommendations to customers. Collaborate with Relationship, Product, Operations and Compliance teams to drive constant improvement. Own and investigate customer escalations and complaints from receipt through to resolution, with speed and quality interactions being paramount. Analyzing and solving problems of diverse scope. Ability to devise solutions based on limited information and precedent and adapt existing approaches to resolve issues. Evaluate processes, devise improvements, measure results, and iterate. Ability to imagine and ambitiously drives towards "Best in Class Customer Care". Identifying and documenting the root cause or defect trends and work with business partners to ensure corrective actions are delivered to improve outcomes. Conduct regular service reviews with customer and provide recommendations on how they can improve payment delivery rate and reduce returns. Understand regulatory requirements and how Convera's policies and processes support our customers and our obligations. Manage requests from external legal entities, Global Regulators eg: FMA, FCA and/or Global ADR bodies e.g.: UK Financial Ombudsman Service (FOS), Australian Financial Complaints Authority (AFCA) etc in connection with complaints. Required to work on projects and assist with business improvements. Supports leadership with delivering Management Information, regulatory reporting, analytical reporting, and statistical summaries. While demonstrating the ability to use data to draw a comprehensive, balanced view. Qualifications A minimum of 5 years of related experience. Bachelor's degree (or similar); or equivalent work experience. Expert communication skills, both written and oral and can clearly explain complex information to customers and internal stakeholders. A passion for Best-in-Class Customer Care, a Customer Champion. Exceptional problem-solving ability, backed by good judgement. Experience with bringing cross functional teams together to problem solve. The ability to enhance relationships and networks with senior internal/external partners who are not familiar with the subject matter often requiring persuasion. Adapts style to differing audiences and advises on difficult topics with tact. Be a self-starter and master of time management, the ability to multi-task, and prioritize consistently sustaining high levels of productivity and quality in a fast-moving growth focused organization. The ability to remain calm and resilient when solving problems, facing challenges, and recovering from mistakes. Strong knowledge of MS applications. Ability to view, analyse and present data to differing audiences. Must be able to conduct regular client visits face to face. This role cannot be delivered fully remote. Preferred Qualifications Experience in customer-facing role with direct responsibility of managing customers in Banking, Payments, or Financial Services. Experience with onboarding/training new starters and customers. Experience with data analytics tools such as Power BI and DataHub. Experience with applications such as JIRA, Confluence, Sharepoint. Excellent attention to detail. Ability to communicate in more than one language. About Convera Convera is the largest non-bank B2B cross-border payments company in the world. Formerly Western Union Business Solutions, we leverage decades of industry expertise and technology-led payment solutions to deliver smarter money movements to our customers - helping them capture more value with every transaction. Convera serves more than 30,000 customers ranging from small business owners to enterprise treasurers to educational institutions to financial institutions to law firms to NGOs. Our teams care deeply about the value we bring to our customers which makes Convera a rewarding place to work. This is an exciting time for our organization as we build our team with growth-minded, results-oriented people who are looking to move fast in an innovative environment. As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging. Benefits Market competitive salary Opportunity to earn an annual bonus Great career growth and development opportunities in a global organization A flexible approach to work (hybrid model) Generous insurance (health, disability, life) Paid holidays, time-off and leave policies for life events (maternity, paternity, adoption) Paid time off for volunteering opportunities (5 days per year) There are plenty of amazing opportunities at Convera for talented, creative problem solvers who never settle for good enough and are looking to transform Business to Business payments. Apply now! Convera requires background checks of all new employees at the appropriate stage of the application procedure, including, in certain countries, the investigation of criminal convictions, in accordance with applicable federal, state and local law. Disclosure of a criminal record will not necessarily disqualify you for employment. Any conviction or guilty plea will be evaluated on its own merit with respect to time, nature, circumstances and seriousness, as well as any other factors required pursuant to applicable federal, state and local law, in relation to the job for which you are indicating interest. However, failure to disclose this information when requested, in accordance with applicable federal, state and local law, will generally result in a disqualification of your application or termination of employment.
Jan 09, 2026
Full time
Customer Delivery Manager - Peterborough, UK (hybrid) Peterborough As a Customer Delivery Manager with Convera based in our Peterborough office, you will be responsible to provide Best in Class Care to Convera customers from first contact through to resolution or where cases are not resolved within the expected timeframes leading to dissatisfaction or complaint. This role works closely with Transaction Processing and Relationship Management teams covering the E2E transaction process. The Senior Customer Care Specialist is also expected to coach team members through escalations and provide quality assurance feedback across people / process / product to improve the customer experience. Responsibilities Drive a seamless customer experience that creates positive sentiment for Convera brand. Develop in-depth knowledge of our product offerings and provide informative support and tailored recommendations to customers. Collaborate with Relationship, Product, Operations and Compliance teams to drive constant improvement. Own and investigate customer escalations and complaints from receipt through to resolution, with speed and quality interactions being paramount. Analyzing and solving problems of diverse scope. Ability to devise solutions based on limited information and precedent and adapt existing approaches to resolve issues. Evaluate processes, devise improvements, measure results, and iterate. Ability to imagine and ambitiously drives towards "Best in Class Customer Care". Identifying and documenting the root cause or defect trends and work with business partners to ensure corrective actions are delivered to improve outcomes. Conduct regular service reviews with customer and provide recommendations on how they can improve payment delivery rate and reduce returns. Understand regulatory requirements and how Convera's policies and processes support our customers and our obligations. Manage requests from external legal entities, Global Regulators eg: FMA, FCA and/or Global ADR bodies e.g.: UK Financial Ombudsman Service (FOS), Australian Financial Complaints Authority (AFCA) etc in connection with complaints. Required to work on projects and assist with business improvements. Supports leadership with delivering Management Information, regulatory reporting, analytical reporting, and statistical summaries. While demonstrating the ability to use data to draw a comprehensive, balanced view. Qualifications A minimum of 5 years of related experience. Bachelor's degree (or similar); or equivalent work experience. Expert communication skills, both written and oral and can clearly explain complex information to customers and internal stakeholders. A passion for Best-in-Class Customer Care, a Customer Champion. Exceptional problem-solving ability, backed by good judgement. Experience with bringing cross functional teams together to problem solve. The ability to enhance relationships and networks with senior internal/external partners who are not familiar with the subject matter often requiring persuasion. Adapts style to differing audiences and advises on difficult topics with tact. Be a self-starter and master of time management, the ability to multi-task, and prioritize consistently sustaining high levels of productivity and quality in a fast-moving growth focused organization. The ability to remain calm and resilient when solving problems, facing challenges, and recovering from mistakes. Strong knowledge of MS applications. Ability to view, analyse and present data to differing audiences. Must be able to conduct regular client visits face to face. This role cannot be delivered fully remote. Preferred Qualifications Experience in customer-facing role with direct responsibility of managing customers in Banking, Payments, or Financial Services. Experience with onboarding/training new starters and customers. Experience with data analytics tools such as Power BI and DataHub. Experience with applications such as JIRA, Confluence, Sharepoint. Excellent attention to detail. Ability to communicate in more than one language. About Convera Convera is the largest non-bank B2B cross-border payments company in the world. Formerly Western Union Business Solutions, we leverage decades of industry expertise and technology-led payment solutions to deliver smarter money movements to our customers - helping them capture more value with every transaction. Convera serves more than 30,000 customers ranging from small business owners to enterprise treasurers to educational institutions to financial institutions to law firms to NGOs. Our teams care deeply about the value we bring to our customers which makes Convera a rewarding place to work. This is an exciting time for our organization as we build our team with growth-minded, results-oriented people who are looking to move fast in an innovative environment. As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging. Benefits Market competitive salary Opportunity to earn an annual bonus Great career growth and development opportunities in a global organization A flexible approach to work (hybrid model) Generous insurance (health, disability, life) Paid holidays, time-off and leave policies for life events (maternity, paternity, adoption) Paid time off for volunteering opportunities (5 days per year) There are plenty of amazing opportunities at Convera for talented, creative problem solvers who never settle for good enough and are looking to transform Business to Business payments. Apply now! Convera requires background checks of all new employees at the appropriate stage of the application procedure, including, in certain countries, the investigation of criminal convictions, in accordance with applicable federal, state and local law. Disclosure of a criminal record will not necessarily disqualify you for employment. Any conviction or guilty plea will be evaluated on its own merit with respect to time, nature, circumstances and seriousness, as well as any other factors required pursuant to applicable federal, state and local law, in relation to the job for which you are indicating interest. However, failure to disclose this information when requested, in accordance with applicable federal, state and local law, will generally result in a disqualification of your application or termination of employment.
MASS
FPGA Engineer
MASS Thorpe, Lincolnshire
FPGA Engineer North Hykeham, Lincoln - Permanent Salary £33,000 - £44,000 DOE 25 days annual leave Buy or sell up to 5 days annual leave Annual Wellbeing allowance Two pension schemes to choose from Private Medical Insurance + discounts for additional family members Life Assurance scheme up to 4 x salary Share Save scheme Electric/Hybrid Car leasing scheme Cycle to work scheme Retail discounts MASS is an independent, global technology company, trusted by highly secure organisations to provide advanced, digital services that manage data and keep information safe. With our heritage in defence, we offer robust solutions to sectors where security expertise is essential. We work in partnership with customers, using skilled, technical experts. We think innovatively to provide tailored, agile and resilient solutions that secure advantage, so you re ready for digital transformation. We re growing our Electronic Warfare Operations Support Group (EWOS), a team of over 60 specialists from a wide range of backgrounds. Our engineers, scientists, and ex-military personnel work together to help our customers achieve their true operational potential and help keep their people and platforms safe. As part of this growth, MASS is looking for a FPGA Engineer to join our modelling team in North Hykeham, Lincoln, supporting team development and the delivery of technical excellence. This is a hands-on role suited to someone with experience in FPGA design and a strong background in digital logic, computer architecture, and programming who enjoys working at the intersection of hardware and software to design and test custom digital circuits. The ideal candidate will be a problem-solver who is passionate about technology and enjoys creating tangible electronic systems and has passion for developing signal processing systems for complex, real-world challenges. Key responsibilities: Implement FPGA architectures for RF signal processing Develop for RFSoCs and FPGAs, including integration with high-speed ADCs/DACs. Support test and lab evaluation using signal generators, spectrum analysers, and oscilloscopes. Implement designs using VHDL, SystemVerilog, and MATLAB/Simulink HDL Coder. Develop C/C++ software for deployment to embedded systems Use industry-standard tools such as Vivado, Quartus, and ModelSim for simulation, synthesis, and implementation Essential Experience Degree in a STEM subject ideally in Mathematics, physics or electronics Working knowledge (2+ years) of DSP algorithm development on FPGA architectures Experience using MATLAB/Simulink Experience using laboratory equipment for digital hardware/firmware design testing (Oscilloscopes, signal generators and logic analysers) Desirable Experience Experience working with embedded Linux, bare-metal C drivers, or FPGA-based system integration Knowledge of data framing, tagging, and high-throughput IQ data handling Experience working with synthetic electromagnetic environments and their associated software and hardware requirements and limitations Familiarity with Atlassian products (Jira/Bitbucket) for project and task management and collaborative development Experience with C/C++ for embedded systems Knowledge of EW systems and concepts, including radar systems Wellbeing is at the core to our culture, allowing employees to flourish and to achieve their full potential. Our people are important to us, and we take pride in our wellbeing programmes and policies that support individuals, including mental health first aiders and readily available support through our extensive employee assistance programme. Our non-negotiables: Due to the highly secure nature of the projects that you will be involved with, you must be: A UK National Eligible to obtain and maintain a UK Government SC-level security clearance Apply today to see how working for MASS could work for you!
Jan 09, 2026
Full time
FPGA Engineer North Hykeham, Lincoln - Permanent Salary £33,000 - £44,000 DOE 25 days annual leave Buy or sell up to 5 days annual leave Annual Wellbeing allowance Two pension schemes to choose from Private Medical Insurance + discounts for additional family members Life Assurance scheme up to 4 x salary Share Save scheme Electric/Hybrid Car leasing scheme Cycle to work scheme Retail discounts MASS is an independent, global technology company, trusted by highly secure organisations to provide advanced, digital services that manage data and keep information safe. With our heritage in defence, we offer robust solutions to sectors where security expertise is essential. We work in partnership with customers, using skilled, technical experts. We think innovatively to provide tailored, agile and resilient solutions that secure advantage, so you re ready for digital transformation. We re growing our Electronic Warfare Operations Support Group (EWOS), a team of over 60 specialists from a wide range of backgrounds. Our engineers, scientists, and ex-military personnel work together to help our customers achieve their true operational potential and help keep their people and platforms safe. As part of this growth, MASS is looking for a FPGA Engineer to join our modelling team in North Hykeham, Lincoln, supporting team development and the delivery of technical excellence. This is a hands-on role suited to someone with experience in FPGA design and a strong background in digital logic, computer architecture, and programming who enjoys working at the intersection of hardware and software to design and test custom digital circuits. The ideal candidate will be a problem-solver who is passionate about technology and enjoys creating tangible electronic systems and has passion for developing signal processing systems for complex, real-world challenges. Key responsibilities: Implement FPGA architectures for RF signal processing Develop for RFSoCs and FPGAs, including integration with high-speed ADCs/DACs. Support test and lab evaluation using signal generators, spectrum analysers, and oscilloscopes. Implement designs using VHDL, SystemVerilog, and MATLAB/Simulink HDL Coder. Develop C/C++ software for deployment to embedded systems Use industry-standard tools such as Vivado, Quartus, and ModelSim for simulation, synthesis, and implementation Essential Experience Degree in a STEM subject ideally in Mathematics, physics or electronics Working knowledge (2+ years) of DSP algorithm development on FPGA architectures Experience using MATLAB/Simulink Experience using laboratory equipment for digital hardware/firmware design testing (Oscilloscopes, signal generators and logic analysers) Desirable Experience Experience working with embedded Linux, bare-metal C drivers, or FPGA-based system integration Knowledge of data framing, tagging, and high-throughput IQ data handling Experience working with synthetic electromagnetic environments and their associated software and hardware requirements and limitations Familiarity with Atlassian products (Jira/Bitbucket) for project and task management and collaborative development Experience with C/C++ for embedded systems Knowledge of EW systems and concepts, including radar systems Wellbeing is at the core to our culture, allowing employees to flourish and to achieve their full potential. Our people are important to us, and we take pride in our wellbeing programmes and policies that support individuals, including mental health first aiders and readily available support through our extensive employee assistance programme. Our non-negotiables: Due to the highly secure nature of the projects that you will be involved with, you must be: A UK National Eligible to obtain and maintain a UK Government SC-level security clearance Apply today to see how working for MASS could work for you!
Phlebotomist - ESC
Bluecrest Health Screening Limited Winchester, Hampshire
Bluecrest Wellness Lyndhurst, United Kingdom Field Operations Warning! Vacancy not published Company Description An organisation with a strong purpose, vision and goal - we're all about living health confident. Position £20,837.25 (OTE of up to £38,000 pa with commission, expenses and overtime, Expenses and Benefits) We would be looking to recruit people from various areas in and around; Southampton, Lyndhurst, Winchester, Salisbury, Eastleigh. If you choose to join us, you'll be known internally as a Health Assessment Specialist. You will have the opportunity to be part of our mission to make health confidence accessible to all. The hours 30 hours per week 3 x 10-hour (not including travel time) shifts per week, any 3 days between Monday and Sunday on a rota basis. Any times between 6am - 10pm based on the shift patterns allocated to you by our teams. Rota is released 3 weeks in advance., rolling. Base salary of £20,837.25 per year (OTE of up to £38,000 pa with commission, expenses and overtime on top) - plus standard company benefits Responsibilities At Bluecrest everything we do is of the highest quality - this includes our clinic venues and each shift you'll find yourself working in many new and wonderful venues throughout your region. The first step of the day involves planning your route and travelling to your allocated venue - you can expect to drive anything from 30 minutes up to 2 hours to get to your venue of the day, on arrival you'll unpack and set up your kit and begin greeting your first customers for the day - you can expect to see anything from 15 to 22 customers in a day and appointments can range anything from 10 to 45 minutes per customer depending on the type of package and assessments chosen. From there you will begin performing various types of health assessments with our customers based on their chosen packages including but not limited to; PAD, ECG, Phlebotomy (once qualified), Lung Function, Body Composition, and short fitness tests, as well as offering advice on further testing should this be appropriate for the customer. You will also ensure to update and maintain all relevant administration records. You will not be required to relay any results or further lifestyle advice with customers after the assessments are complete. What can we offer you in return? Matched company pension (up to 5% or up to capped amount) The opportunity to gain qualifications in Phlebotomy Expenses paid with mileage at 45p per mile (up to 10,000 miles, and 25p per mile thereafter) Life Insurance Competitive annual leave scheme - plus bank holidays on top! 4 Free Health Assessments every 12 months (these can be used by family or friends plus a further 50% off any additional testing for employees) Refer a Friend Scheme of up to £1,000 per referral (if hired) Cycle to Work Scheme Employee Charity Sponsorship Scheme Discounted Gym Membership Requirements For this role, you will need Full UK License and access to a car (you will be required to transport certain kit items in your car for this role, so access to a standard sized car is required) Ability to work Monday to Sunday on a rota-basis IT literate Clear DBS (we will process this on your behalf) Be living within the correct distance of the regional location of the role A real willingness to learn and take on new skills Please note: as part of the onboarding process for this role you will require a satisfactory enhanced criminal records check. Nice to have Interest in health and wellbeing Prior experience in Phlebotomy Background or qualifications in Sports Science or similar Background in general healthcare Other information Bluecrest Wellness is a proud promoter of the Equality Act 2010. We believe in fair treatment of all our employees and commit to promoting diversity in our employment practices. We do not discriminate in employment based on race, religion, sexual orientation, national origin, political affiliation, disability, age, marital status, medical history, parental status or genetic information. We base all our employment decisions on merit, job requirements and organisational needs. Our mission at Bluecrest is to welcome everyone and create inclusive teams. We celebrate difference and encourage everyone to join us, and be themselves at work. Other The post you are applying for is exempt from the provision of Section 4(2) of the Rehabilitation of Offenders Act 1974 (Exceptions) (Amendment) Orders 1975 and 2001 and therefore all convictions, cautions and bind-overs, including those regarded as 'spent', must be declared. We kindly ask recruitment agencies to refrain from making contact with us. Any personal information you share with us will be treated in line with our company Privacy Policy. Applicants must be authorised to work for any employer in the UK - We are unable to sponsor or take over sponsorship of an employment Visa at this time. Whilst full training is provided, this position may suit people currently working within Phlebotomy, Care Assistant/Health Care, Personal Trainers, and those with a background in sports science.
Jan 09, 2026
Full time
Bluecrest Wellness Lyndhurst, United Kingdom Field Operations Warning! Vacancy not published Company Description An organisation with a strong purpose, vision and goal - we're all about living health confident. Position £20,837.25 (OTE of up to £38,000 pa with commission, expenses and overtime, Expenses and Benefits) We would be looking to recruit people from various areas in and around; Southampton, Lyndhurst, Winchester, Salisbury, Eastleigh. If you choose to join us, you'll be known internally as a Health Assessment Specialist. You will have the opportunity to be part of our mission to make health confidence accessible to all. The hours 30 hours per week 3 x 10-hour (not including travel time) shifts per week, any 3 days between Monday and Sunday on a rota basis. Any times between 6am - 10pm based on the shift patterns allocated to you by our teams. Rota is released 3 weeks in advance., rolling. Base salary of £20,837.25 per year (OTE of up to £38,000 pa with commission, expenses and overtime on top) - plus standard company benefits Responsibilities At Bluecrest everything we do is of the highest quality - this includes our clinic venues and each shift you'll find yourself working in many new and wonderful venues throughout your region. The first step of the day involves planning your route and travelling to your allocated venue - you can expect to drive anything from 30 minutes up to 2 hours to get to your venue of the day, on arrival you'll unpack and set up your kit and begin greeting your first customers for the day - you can expect to see anything from 15 to 22 customers in a day and appointments can range anything from 10 to 45 minutes per customer depending on the type of package and assessments chosen. From there you will begin performing various types of health assessments with our customers based on their chosen packages including but not limited to; PAD, ECG, Phlebotomy (once qualified), Lung Function, Body Composition, and short fitness tests, as well as offering advice on further testing should this be appropriate for the customer. You will also ensure to update and maintain all relevant administration records. You will not be required to relay any results or further lifestyle advice with customers after the assessments are complete. What can we offer you in return? Matched company pension (up to 5% or up to capped amount) The opportunity to gain qualifications in Phlebotomy Expenses paid with mileage at 45p per mile (up to 10,000 miles, and 25p per mile thereafter) Life Insurance Competitive annual leave scheme - plus bank holidays on top! 4 Free Health Assessments every 12 months (these can be used by family or friends plus a further 50% off any additional testing for employees) Refer a Friend Scheme of up to £1,000 per referral (if hired) Cycle to Work Scheme Employee Charity Sponsorship Scheme Discounted Gym Membership Requirements For this role, you will need Full UK License and access to a car (you will be required to transport certain kit items in your car for this role, so access to a standard sized car is required) Ability to work Monday to Sunday on a rota-basis IT literate Clear DBS (we will process this on your behalf) Be living within the correct distance of the regional location of the role A real willingness to learn and take on new skills Please note: as part of the onboarding process for this role you will require a satisfactory enhanced criminal records check. Nice to have Interest in health and wellbeing Prior experience in Phlebotomy Background or qualifications in Sports Science or similar Background in general healthcare Other information Bluecrest Wellness is a proud promoter of the Equality Act 2010. We believe in fair treatment of all our employees and commit to promoting diversity in our employment practices. We do not discriminate in employment based on race, religion, sexual orientation, national origin, political affiliation, disability, age, marital status, medical history, parental status or genetic information. We base all our employment decisions on merit, job requirements and organisational needs. Our mission at Bluecrest is to welcome everyone and create inclusive teams. We celebrate difference and encourage everyone to join us, and be themselves at work. Other The post you are applying for is exempt from the provision of Section 4(2) of the Rehabilitation of Offenders Act 1974 (Exceptions) (Amendment) Orders 1975 and 2001 and therefore all convictions, cautions and bind-overs, including those regarded as 'spent', must be declared. We kindly ask recruitment agencies to refrain from making contact with us. Any personal information you share with us will be treated in line with our company Privacy Policy. Applicants must be authorised to work for any employer in the UK - We are unable to sponsor or take over sponsorship of an employment Visa at this time. Whilst full training is provided, this position may suit people currently working within Phlebotomy, Care Assistant/Health Care, Personal Trainers, and those with a background in sports science.
Barclays Bank Plc
Customer Care Advisor - Sunderland
Barclays Bank Plc City, Glasgow
Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Jan 09, 2026
Full time
Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Barclays Bank Plc
Customer Relations Advisor - Sunderland
Barclays Bank Plc City, Glasgow
Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Jan 09, 2026
Full time
Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Barclays Bank Plc
Customer Service Advisor
Barclays Bank Plc City, Glasgow
Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Jan 09, 2026
Full time
Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Barclays Bank Plc
Customer Service Advisor - Sunderland
Barclays Bank Plc City, Glasgow
Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Jan 09, 2026
Full time
Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
James Jones & Sons, Pallets & packaging Ltd
HGV 1 Driver (Tramper)
James Jones & Sons, Pallets & packaging Ltd Wrexham, Clwyd
HGV Class 1 Tramper Driver- Wrexham LL13 9RG (4 nights away) James Jones & Sons Ltd is a 5th generation family business and one of the UK's largest and most progressive timber processing companies with core activities in timber harvesting, sawmilling, pallets & packaging, and distribution. We operate from 25 sites across the UK, 20 Australian and New Zealand sites and employ over 2,100 people. In the UK, we operate seven sawmills throughout Scotland and the north east of England: an engineered wood manufacturing plant in the north of Scotland and pallet and packaging operations at 14 sites across the UK. We produce high quality, British grown timber for the UK construction, landscaping, and agricultural sectors; market-leading JJI-Joists for the housebuilding and construction markets and pallets and packaging for blue chip domestic and exporting businesses. Our pallet and packaging operation benefits from the most advanced manufacturing facilities in the UK, a national distribution network, and offers a complete range of pallets and specialist timber packaging. We are currently looking for an additional full time, permanent experienced HGV Class 1 driver to join our team at one of our Pallet sites at Oak Road, wrexham, LL13 9RG. This post reports to the Planning/Transport Manager. For further information on James Jones & Sons Ltd, visit . The successful candidate will hold a CPC licence and a digital tachograph card preferably with a current counterbalance folk lift truck licence. Applicants must have a flexible approach, with the ability to work as part of a team and operate individually. A commitment to safe working practices is essential. Minimum Requirements Must hold a valid Driver's Licence Experience in a similar role Positive attitude Excellent verbal communication Professional appearance Ability to read maps efficiently Able to multi-task and work in a fast-paced environment Strong customer service orientation. Able to communicate effectively with customers and co-workers An ability to function well as part of a team Diligent attention to detail Diligent attention to safety Minimum Requirements Must hold a valid Driver's Licence Experience in a similar role Positive attitude Excellent verbal communication Professional appearance Ability to read maps efficiently Able to multi-task and work in a fast-paced environment Strong customer service orientation. Able to communicate effectively with customers and co-workers An ability to function well as part of a team Diligent attention to detail Diligent attention to safety Main Duties: Safely transport equipment to customer locations in a timely, safe and courteous manner Determine each customer's ability to use the equipment in a safe manner Demonstrate Good use of equipment to customers Maintain daily & weekly time sheet Complete Daily defect Inspections Follow all Company Operational Procedures and QC Standards Adhere to all safety requirements particular to the equipment, Maintain Truck Equipment/Inventory Maintain the service and appearance of truck Follow delivery/pickup instructions from Dispatch Note, Sales coordinator Perform any other duties as assigned by Sales coordinator / Transport Manager Ensure Vehicles are loaded in a safe and secure manner Complying with the requirements of Legislation & Operating Procedures relating to the use of Drivers, Hours Physical Demands and Work Environment Frequent holding and grasping with the hands when loading and unloading equipment and tying and chaining down equipment Frequent use of foot/feet to operate foot pedal/s on equipment and trucks Frequent lifting up to 50 lbs.; occasional lifting up to 90 lbs. Exposure to bright lights, extreme temperatures, loud noise, dust, gas and/or fumes Applicants must be able to prove that they are eligible to work in the UK without the need for sponsorship. Responsibilities: - Safely operate a commercial vehicle, such as a flatbed truck, to transport goods and materials to designated locations - Load and unload cargo, ensuring proper securement and adherence to safety regulations - Plan routes and follow delivery schedules to ensure timely and efficient transportation of goods - Inspect vehicles for mechanical issues and perform routine maintenance checks - Maintain accurate records of deliveries, mileage, and fuel usage - Adhere to all traffic laws and regulations while operating the vehicle - Communicate effectively with dispatchers, customers, and team members Requirements: - Valid commercial driver's license (CDL) with appropriate endorsements - Proven experience as a truck driver or delivery driver - Clean driving record with no recent accidents or traffic violations - Ability to operate a flatbed truck and properly secure cargo for transport - Strong knowledge of commercial driving regulations and safety protocols - Excellent time management skills with the ability to meet delivery deadlines - Physical stamina and strength to load and unload heavy cargo - Good communication skills and the ability to work well in a team Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, requirements, or working conditions associated with the job. Job Types: Full-time, Permanent Pay: £16.88 per hour Expected hours: No less than 42.5 per week Benefits: Bereavement leave Company pension Employee discount Free parking Health & wellbeing programme Life insurance Schedule: 10 hour shift Monday to Friday Experience: Driving: 1 year (required) Licence/Certification: Driving Licence (required) Driver CPC (required) Work authorisation: United Kingdom (required) Work Location: In person Reference ID: Wrexham HGV 1 Driver Tramper
Jan 09, 2026
Full time
HGV Class 1 Tramper Driver- Wrexham LL13 9RG (4 nights away) James Jones & Sons Ltd is a 5th generation family business and one of the UK's largest and most progressive timber processing companies with core activities in timber harvesting, sawmilling, pallets & packaging, and distribution. We operate from 25 sites across the UK, 20 Australian and New Zealand sites and employ over 2,100 people. In the UK, we operate seven sawmills throughout Scotland and the north east of England: an engineered wood manufacturing plant in the north of Scotland and pallet and packaging operations at 14 sites across the UK. We produce high quality, British grown timber for the UK construction, landscaping, and agricultural sectors; market-leading JJI-Joists for the housebuilding and construction markets and pallets and packaging for blue chip domestic and exporting businesses. Our pallet and packaging operation benefits from the most advanced manufacturing facilities in the UK, a national distribution network, and offers a complete range of pallets and specialist timber packaging. We are currently looking for an additional full time, permanent experienced HGV Class 1 driver to join our team at one of our Pallet sites at Oak Road, wrexham, LL13 9RG. This post reports to the Planning/Transport Manager. For further information on James Jones & Sons Ltd, visit . The successful candidate will hold a CPC licence and a digital tachograph card preferably with a current counterbalance folk lift truck licence. Applicants must have a flexible approach, with the ability to work as part of a team and operate individually. A commitment to safe working practices is essential. Minimum Requirements Must hold a valid Driver's Licence Experience in a similar role Positive attitude Excellent verbal communication Professional appearance Ability to read maps efficiently Able to multi-task and work in a fast-paced environment Strong customer service orientation. Able to communicate effectively with customers and co-workers An ability to function well as part of a team Diligent attention to detail Diligent attention to safety Minimum Requirements Must hold a valid Driver's Licence Experience in a similar role Positive attitude Excellent verbal communication Professional appearance Ability to read maps efficiently Able to multi-task and work in a fast-paced environment Strong customer service orientation. Able to communicate effectively with customers and co-workers An ability to function well as part of a team Diligent attention to detail Diligent attention to safety Main Duties: Safely transport equipment to customer locations in a timely, safe and courteous manner Determine each customer's ability to use the equipment in a safe manner Demonstrate Good use of equipment to customers Maintain daily & weekly time sheet Complete Daily defect Inspections Follow all Company Operational Procedures and QC Standards Adhere to all safety requirements particular to the equipment, Maintain Truck Equipment/Inventory Maintain the service and appearance of truck Follow delivery/pickup instructions from Dispatch Note, Sales coordinator Perform any other duties as assigned by Sales coordinator / Transport Manager Ensure Vehicles are loaded in a safe and secure manner Complying with the requirements of Legislation & Operating Procedures relating to the use of Drivers, Hours Physical Demands and Work Environment Frequent holding and grasping with the hands when loading and unloading equipment and tying and chaining down equipment Frequent use of foot/feet to operate foot pedal/s on equipment and trucks Frequent lifting up to 50 lbs.; occasional lifting up to 90 lbs. Exposure to bright lights, extreme temperatures, loud noise, dust, gas and/or fumes Applicants must be able to prove that they are eligible to work in the UK without the need for sponsorship. Responsibilities: - Safely operate a commercial vehicle, such as a flatbed truck, to transport goods and materials to designated locations - Load and unload cargo, ensuring proper securement and adherence to safety regulations - Plan routes and follow delivery schedules to ensure timely and efficient transportation of goods - Inspect vehicles for mechanical issues and perform routine maintenance checks - Maintain accurate records of deliveries, mileage, and fuel usage - Adhere to all traffic laws and regulations while operating the vehicle - Communicate effectively with dispatchers, customers, and team members Requirements: - Valid commercial driver's license (CDL) with appropriate endorsements - Proven experience as a truck driver or delivery driver - Clean driving record with no recent accidents or traffic violations - Ability to operate a flatbed truck and properly secure cargo for transport - Strong knowledge of commercial driving regulations and safety protocols - Excellent time management skills with the ability to meet delivery deadlines - Physical stamina and strength to load and unload heavy cargo - Good communication skills and the ability to work well in a team Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, requirements, or working conditions associated with the job. Job Types: Full-time, Permanent Pay: £16.88 per hour Expected hours: No less than 42.5 per week Benefits: Bereavement leave Company pension Employee discount Free parking Health & wellbeing programme Life insurance Schedule: 10 hour shift Monday to Friday Experience: Driving: 1 year (required) Licence/Certification: Driving Licence (required) Driver CPC (required) Work authorisation: United Kingdom (required) Work Location: In person Reference ID: Wrexham HGV 1 Driver Tramper
Privacy Counsel
HackerOne Inc.
HackerOne is a global leader in Continuous Threat Exposure Management (CTEM). The HackerOne Platform unites agentic AI solutions with the ingenuity of the world's largest community of security researchers to continuously discover, validate, prioritize, and remediate exposures across code, cloud, and AI systems. Through solutions like bug bounty, vulnerability disclosure, agentic pentesting, AI red teaming, and code security, HackerOne delivers measurable, continuous reduction of cyber risk for enterprises. Industry leaders, including Anthropic, General Motors, Goldman Sachs, Lufthansa, Uber, UK Ministry of Defence, and the U.S. Department of Defense, trust HackerOne to safeguard their digital ecosystems. HackerOne was recognized in Gartner's Emerging Tech Impact Radar: AI Cybersecurity Ecosystem report for its leadership in AI Security Testing and has been named a Most Loved Workplace for Young Professionals (2024). HackerOne is at a pivotal inflection point in the security industry. Offensive security is no longer optional - it is the standard for forward-thinking companies that want to build trust and resilience in a world where AI-driven innovation and adversaries are moving faster than ever. With the industry shifting, HackerOne stands apart: we combine the ingenuity of the largest security research community with a best-in-class AI-powered platform, trusted by the world's top organizations. HackerOne Values HackerOne is dedicated to fostering a strong and inclusive culture. HackerOne is Customer Obsessed and prioritizes customer outcomes in our decisions and actions. We Default to Disclosure by operating with transparency and integrity, ensuring trust and accountability. Employees, researchers, customers, and partners Win Together by fostering empowerment, inclusion, respect, and accountability. Privacy Counsel Remote Location: United Kingdom Position Summary HackerOne is seeking a Privacy Counsel to join our Privacy function to support the growing volume and complexity of global data protection, AI governance, and commercial contracting needs across the business. In this role, you will help accelerate product development, sales motions, internal procurement and cross-border data operations by providing thoughtful, practical, and globally relevant privacy support. In addition to our legal and privacy teams, you will work closely with colleagues in our Product, Security, Compliance, Engineering, and Sales to deliver clear guidance, supporting privacy assessments, and review customer and vendor agreements to help us move quickly and responsibly as we grow. This is an individual contributor role ideal for a privacy lawyer who enjoys hands on work, cross functional collaboration, and applying structured legal thinking to emerging technologies. What You Will Do Apply an AI-First approach by using AI tools responsibly to improve research quality, drafting efficiency, and privacy assessment workflows. Demonstrate Change Agility by adapting quickly to evolving global privacy and AI regulations, adjusting guidance as new risks, tools, or requirements emerge. Use First Principles Problem Solving to simplify complex privacy questions, clarify assumptions, and provide clear, structured recommendations. Leverage Data-Driven Decision Making during DPIAs, and related assessments by grounding evaluations in evidence, criteria, and regulatory expectations. Support the current Privacy function with global privacy assessments, including DPIAs, AI DPIAs, TIAs, LIAs, and other structured risk reviews. Review new and existing product features, AI capabilities, and data practices as part of privacy-by-design, identifying risks and opportunities early in development. Draft, review, and negotiate data processing agreements (DPAs), privacy terms, and commercial contracts to support global sales and procurement. Maintain and update privacy contractual documentation and internal templates and policies. Create and deliver internal training on privacy and AI governance. As part of the Privacy function, support internal and external privacy audits, coordinate with external advisors, and ensure alignment across business functions on assessment findings and remediation. Monitor evolving privacy laws, case law, AI governance frameworks, and regulatory trends, sharing key insights with stakeholders to maintain compliance and anticipate future requirements. Minimum Qualifications Qualified lawyer (UK or EU) with GDPR experience PQE 5+ years (mix of in house or private practice experience). Years matter less to us than impact. If you have relevant specialist experience, apply even if you don't quite hit the 5+ years. Strong knowledge of EU/UK GDPR and familiarity with global privacy laws (US, Middle East, Asia). Experience drafting and negotiating data processing agreements and handling privacy related issues in a global business context. Proven ability to manage data breaches, regulatory notifications and privacy audits. Excellent communication skills with the ability to simplify complex legal concepts for non legal audiences. Strong understanding of AI technologies, their ethical implications, and related legal frameworks. Excellent analytical, problem solving, and decision making skills with the ability to provide practical and strategic legal advice. Experience in using privacy management systems such as OneTrust is required. Ability to manage multiple priorities and work collaboratively across diverse teams. Comfortable working independently in a fast paced, global environment Preferred Qualifications Certified Information Privacy Professional (CIPP), Artificial Intelligence Governance Professional (AIGP) and other relevant certifications, German language proficiency. Experience in cybersecurity, offensive security, or SaaS environments. Compensation Band UK Tier: £80K - £100K • Offers Equity Job Benefits: Health (medical, vision, dental), life, and disability insurance Equity stock options Retirement plans Paid public holidays and unlimited PTO Paid maternity and parental leave Leaves of absence (including caregiver leave and leave under CO's Healthy Families and Workplaces Act) Employee Assistance Program Flexible Work Stipend Eligibility may differ by country We're committed to building a global team! For certain roles outside the United States, India, the U.K., and the Netherlands, we partner with as our Employer of Record (EOR). Visa/work permit sponsorship is not available. Employment at HackerOne is contingent on a background check. HackerOne is an Equal Opportunity Employer in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, pregnancy, disability or veteran status, or any other protected characteristic as outlined by international, federal, state, or local laws. This policy applies to all HackerOne employment practices, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. HackerOne makes hiring decisions based solely on qualifications, merit, and business needs at the time. For US based roles only: Pursuant to the San Francisco Fair Chance Ordinance, all qualified applicants with arrest and conviction records will be considered for the position.
Jan 09, 2026
Full time
HackerOne is a global leader in Continuous Threat Exposure Management (CTEM). The HackerOne Platform unites agentic AI solutions with the ingenuity of the world's largest community of security researchers to continuously discover, validate, prioritize, and remediate exposures across code, cloud, and AI systems. Through solutions like bug bounty, vulnerability disclosure, agentic pentesting, AI red teaming, and code security, HackerOne delivers measurable, continuous reduction of cyber risk for enterprises. Industry leaders, including Anthropic, General Motors, Goldman Sachs, Lufthansa, Uber, UK Ministry of Defence, and the U.S. Department of Defense, trust HackerOne to safeguard their digital ecosystems. HackerOne was recognized in Gartner's Emerging Tech Impact Radar: AI Cybersecurity Ecosystem report for its leadership in AI Security Testing and has been named a Most Loved Workplace for Young Professionals (2024). HackerOne is at a pivotal inflection point in the security industry. Offensive security is no longer optional - it is the standard for forward-thinking companies that want to build trust and resilience in a world where AI-driven innovation and adversaries are moving faster than ever. With the industry shifting, HackerOne stands apart: we combine the ingenuity of the largest security research community with a best-in-class AI-powered platform, trusted by the world's top organizations. HackerOne Values HackerOne is dedicated to fostering a strong and inclusive culture. HackerOne is Customer Obsessed and prioritizes customer outcomes in our decisions and actions. We Default to Disclosure by operating with transparency and integrity, ensuring trust and accountability. Employees, researchers, customers, and partners Win Together by fostering empowerment, inclusion, respect, and accountability. Privacy Counsel Remote Location: United Kingdom Position Summary HackerOne is seeking a Privacy Counsel to join our Privacy function to support the growing volume and complexity of global data protection, AI governance, and commercial contracting needs across the business. In this role, you will help accelerate product development, sales motions, internal procurement and cross-border data operations by providing thoughtful, practical, and globally relevant privacy support. In addition to our legal and privacy teams, you will work closely with colleagues in our Product, Security, Compliance, Engineering, and Sales to deliver clear guidance, supporting privacy assessments, and review customer and vendor agreements to help us move quickly and responsibly as we grow. This is an individual contributor role ideal for a privacy lawyer who enjoys hands on work, cross functional collaboration, and applying structured legal thinking to emerging technologies. What You Will Do Apply an AI-First approach by using AI tools responsibly to improve research quality, drafting efficiency, and privacy assessment workflows. Demonstrate Change Agility by adapting quickly to evolving global privacy and AI regulations, adjusting guidance as new risks, tools, or requirements emerge. Use First Principles Problem Solving to simplify complex privacy questions, clarify assumptions, and provide clear, structured recommendations. Leverage Data-Driven Decision Making during DPIAs, and related assessments by grounding evaluations in evidence, criteria, and regulatory expectations. Support the current Privacy function with global privacy assessments, including DPIAs, AI DPIAs, TIAs, LIAs, and other structured risk reviews. Review new and existing product features, AI capabilities, and data practices as part of privacy-by-design, identifying risks and opportunities early in development. Draft, review, and negotiate data processing agreements (DPAs), privacy terms, and commercial contracts to support global sales and procurement. Maintain and update privacy contractual documentation and internal templates and policies. Create and deliver internal training on privacy and AI governance. As part of the Privacy function, support internal and external privacy audits, coordinate with external advisors, and ensure alignment across business functions on assessment findings and remediation. Monitor evolving privacy laws, case law, AI governance frameworks, and regulatory trends, sharing key insights with stakeholders to maintain compliance and anticipate future requirements. Minimum Qualifications Qualified lawyer (UK or EU) with GDPR experience PQE 5+ years (mix of in house or private practice experience). Years matter less to us than impact. If you have relevant specialist experience, apply even if you don't quite hit the 5+ years. Strong knowledge of EU/UK GDPR and familiarity with global privacy laws (US, Middle East, Asia). Experience drafting and negotiating data processing agreements and handling privacy related issues in a global business context. Proven ability to manage data breaches, regulatory notifications and privacy audits. Excellent communication skills with the ability to simplify complex legal concepts for non legal audiences. Strong understanding of AI technologies, their ethical implications, and related legal frameworks. Excellent analytical, problem solving, and decision making skills with the ability to provide practical and strategic legal advice. Experience in using privacy management systems such as OneTrust is required. Ability to manage multiple priorities and work collaboratively across diverse teams. Comfortable working independently in a fast paced, global environment Preferred Qualifications Certified Information Privacy Professional (CIPP), Artificial Intelligence Governance Professional (AIGP) and other relevant certifications, German language proficiency. Experience in cybersecurity, offensive security, or SaaS environments. Compensation Band UK Tier: £80K - £100K • Offers Equity Job Benefits: Health (medical, vision, dental), life, and disability insurance Equity stock options Retirement plans Paid public holidays and unlimited PTO Paid maternity and parental leave Leaves of absence (including caregiver leave and leave under CO's Healthy Families and Workplaces Act) Employee Assistance Program Flexible Work Stipend Eligibility may differ by country We're committed to building a global team! For certain roles outside the United States, India, the U.K., and the Netherlands, we partner with as our Employer of Record (EOR). Visa/work permit sponsorship is not available. Employment at HackerOne is contingent on a background check. HackerOne is an Equal Opportunity Employer in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, pregnancy, disability or veteran status, or any other protected characteristic as outlined by international, federal, state, or local laws. This policy applies to all HackerOne employment practices, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. HackerOne makes hiring decisions based solely on qualifications, merit, and business needs at the time. For US based roles only: Pursuant to the San Francisco Fair Chance Ordinance, all qualified applicants with arrest and conviction records will be considered for the position.
Inzpire - MCAST Littoral Strike Planner
QinetiQ Limited Todmorden, Lancashire
Job Title: Inzpire - MCAST Littoral Strike Planner Location: Portsmouth, England, United Kingdom Role Type: Permanent - Full Time THE COMPANY We are a highly innovative and rapidly growing defence and technology company that design, develop, and deliver some of the world's most advanced defence related training, products, and services. We were recently crowned Employer of the Year at the British Ex-Forces in Business Awards 2023. We have been listed as one of the '100 Best Large Companies to Work For' in the UK and Midlands by Best Companies several times as well as achieving 'Best Companies 3 Star Accreditation' and a rating of 'world class' for our employee engagement on a number of occasions. We are also proud to have been honoured with two Queen's Awards for Enterprise in Innovation, for our next generation GECO military mission planning system. As part of a unique and specialist defence company, our friendly team consists of experienced and highly capable individuals, working together with a mature 'can do' work ethic. Our central business functions are located in an easily accessible, bright and modern head office to the west of Lincoln, alongside our mission systems team, while the majority of our operational specialists are embedded alongside our Defence customers. THE ROLE Inzpire's Maritime Division provides maritime warfare consultancy and expertise, end to end maritime services and solutions to global clients. We are identifying candidates in an exciting role supporting the Royal Navy and Royal Marines in the delivery of maritime battlestaff training. As the Maritime Command and Staff Trainer (MCAST) Littoral Strike Planner you are a key member within the MCAST team. As such, you will be responsible for advising on and scripting Littoral Strike vignettes for a variety of training audiences, including the writing of or supervision of injects that support this activity. You will be supporting the writing of the EXPLAN for all HQ Commando Forces and Commando Group related exercises and will be expected to contribute to the delivery of Maritime Battlestaff specific events. You will be a key POC for the RM training audience and will be required to help shape training events to fulfil their training objectives. You will also be expected to continue to build and maintain relationships with business partners and prospective business partners of the Company and to positively contribute to other Company business activity. You will have the following responsibilities: Support the planning and delivery of battle staff exercises. Support the littoral strike lead planner in the design and delivery of littoral focussed battlestaff exercises. Work within EXCEN during exercise delivery, primarily in EXCON, but supporting HICON and SIDECON activity as required. Provide dynamic scripting capability during exercises. Be part of a professional white force in a multi domain environment. Provide insightful coaching, mentoring and analysis of the Training Audiences through maritime military scenarios and help present After Action Reports to promote effective learning. Lead/Support one day vignettes and team events. THE PERSON We are looking to hire talented, experienced people who are passionate about maritime and amphibious training and implementing modern, engaging collective training services. The successful candidate will be supporting colleagues in delivering core outputs from day one. We seek applications from those with following experience: Royal Marine with significant experience of relevant processes. 1 /2 Battalion and/or Unit HQ experience. Instructing, coaching and mentoring skills within an RM training environment. Currency in Joint / Combined Multi Domain Operations. Excellent organisational and time management skills with a proven ability to multi task and prioritise. Excellent oral and written communication skills, with attention to detail and the ability to present information, which is compelling, engaging, and unambiguous. Work proactively, seamlessly, constructively, both independently and as part of a team. Excellent IT skills, to include Office 360. Highly Desirable Amphibious and Task Group Operations experience. Due to the nature of elements of the role, the successful applicant must be a UK National and may be required to successfully complete National Security Vetting which may require criminal record, security service and credit reference checks; qualification will also normally require a minimum UK residency of at least 5 years. HOW TO APPLY If you have the required background and are interested in joining a high performing team, supporting the delivery of exceptional award winning products and services to our customers, we would be delighted to hear from you. Please click apply and follow the instructions to upload your CV. Please note that we are part of the QinetiQ group and you will be taken to the QinetiQ careers website in order to complete your application. BENEFITS 30 days paid holiday plus 8 days bank holidays per year. Uncapped paid leave scheme (upon successful completion of probation period). Company provided private medical and dental insurance. QinetiQ Share Incentive Scheme. Enhanced maternity and paternity pay. Annual profit and performance related pay scheme. Death in service (x4 salary). Company contributions into a group personal pension scheme. Business travel insurance. Tax efficient cycle to work and charitable giving schemes. Tax efficient electric vehicle company car scheme EQUAL OPPORTUNITIES Inzpire are committed to creating an inclusive and respectful environment for current and prospective employees. We recognise that a diverse, talented and highly motivated workforce is pivotal to our continuing success, therefore our selection decisions are based on the merit of the individual, irrespective of their race, colour, religion, gender, age, sexual orientation, marital status, disability or any other characteristic. We genuinely recognise the benefits of a diverse and inclusive working environment. We are proud to be a Disability Confident Committed Employer, a supportive signatory of the Armed Forces Covenant and a Gold award winner within the Defence Employer Recognition Scheme. We are therefore delighted to offer a guaranteed interview scheme to service leavers, reservists and military spouses or partners (including those of service leavers) who meet all our advertised requirements.
Jan 09, 2026
Full time
Job Title: Inzpire - MCAST Littoral Strike Planner Location: Portsmouth, England, United Kingdom Role Type: Permanent - Full Time THE COMPANY We are a highly innovative and rapidly growing defence and technology company that design, develop, and deliver some of the world's most advanced defence related training, products, and services. We were recently crowned Employer of the Year at the British Ex-Forces in Business Awards 2023. We have been listed as one of the '100 Best Large Companies to Work For' in the UK and Midlands by Best Companies several times as well as achieving 'Best Companies 3 Star Accreditation' and a rating of 'world class' for our employee engagement on a number of occasions. We are also proud to have been honoured with two Queen's Awards for Enterprise in Innovation, for our next generation GECO military mission planning system. As part of a unique and specialist defence company, our friendly team consists of experienced and highly capable individuals, working together with a mature 'can do' work ethic. Our central business functions are located in an easily accessible, bright and modern head office to the west of Lincoln, alongside our mission systems team, while the majority of our operational specialists are embedded alongside our Defence customers. THE ROLE Inzpire's Maritime Division provides maritime warfare consultancy and expertise, end to end maritime services and solutions to global clients. We are identifying candidates in an exciting role supporting the Royal Navy and Royal Marines in the delivery of maritime battlestaff training. As the Maritime Command and Staff Trainer (MCAST) Littoral Strike Planner you are a key member within the MCAST team. As such, you will be responsible for advising on and scripting Littoral Strike vignettes for a variety of training audiences, including the writing of or supervision of injects that support this activity. You will be supporting the writing of the EXPLAN for all HQ Commando Forces and Commando Group related exercises and will be expected to contribute to the delivery of Maritime Battlestaff specific events. You will be a key POC for the RM training audience and will be required to help shape training events to fulfil their training objectives. You will also be expected to continue to build and maintain relationships with business partners and prospective business partners of the Company and to positively contribute to other Company business activity. You will have the following responsibilities: Support the planning and delivery of battle staff exercises. Support the littoral strike lead planner in the design and delivery of littoral focussed battlestaff exercises. Work within EXCEN during exercise delivery, primarily in EXCON, but supporting HICON and SIDECON activity as required. Provide dynamic scripting capability during exercises. Be part of a professional white force in a multi domain environment. Provide insightful coaching, mentoring and analysis of the Training Audiences through maritime military scenarios and help present After Action Reports to promote effective learning. Lead/Support one day vignettes and team events. THE PERSON We are looking to hire talented, experienced people who are passionate about maritime and amphibious training and implementing modern, engaging collective training services. The successful candidate will be supporting colleagues in delivering core outputs from day one. We seek applications from those with following experience: Royal Marine with significant experience of relevant processes. 1 /2 Battalion and/or Unit HQ experience. Instructing, coaching and mentoring skills within an RM training environment. Currency in Joint / Combined Multi Domain Operations. Excellent organisational and time management skills with a proven ability to multi task and prioritise. Excellent oral and written communication skills, with attention to detail and the ability to present information, which is compelling, engaging, and unambiguous. Work proactively, seamlessly, constructively, both independently and as part of a team. Excellent IT skills, to include Office 360. Highly Desirable Amphibious and Task Group Operations experience. Due to the nature of elements of the role, the successful applicant must be a UK National and may be required to successfully complete National Security Vetting which may require criminal record, security service and credit reference checks; qualification will also normally require a minimum UK residency of at least 5 years. HOW TO APPLY If you have the required background and are interested in joining a high performing team, supporting the delivery of exceptional award winning products and services to our customers, we would be delighted to hear from you. Please click apply and follow the instructions to upload your CV. Please note that we are part of the QinetiQ group and you will be taken to the QinetiQ careers website in order to complete your application. BENEFITS 30 days paid holiday plus 8 days bank holidays per year. Uncapped paid leave scheme (upon successful completion of probation period). Company provided private medical and dental insurance. QinetiQ Share Incentive Scheme. Enhanced maternity and paternity pay. Annual profit and performance related pay scheme. Death in service (x4 salary). Company contributions into a group personal pension scheme. Business travel insurance. Tax efficient cycle to work and charitable giving schemes. Tax efficient electric vehicle company car scheme EQUAL OPPORTUNITIES Inzpire are committed to creating an inclusive and respectful environment for current and prospective employees. We recognise that a diverse, talented and highly motivated workforce is pivotal to our continuing success, therefore our selection decisions are based on the merit of the individual, irrespective of their race, colour, religion, gender, age, sexual orientation, marital status, disability or any other characteristic. We genuinely recognise the benefits of a diverse and inclusive working environment. We are proud to be a Disability Confident Committed Employer, a supportive signatory of the Armed Forces Covenant and a Gold award winner within the Defence Employer Recognition Scheme. We are therefore delighted to offer a guaranteed interview scheme to service leavers, reservists and military spouses or partners (including those of service leavers) who meet all our advertised requirements.
Ad Tech Consultant - Lead
Dentsu Aegis Network Ltd.
Ad Tech Consultant - Lead page is loaded Ad Tech Consultant - Leadlocations: Londontime type: 全职posted on: 今天发布job requisition id: R本职位负责进行数据分析/指导交付成果开发 以支持评估/战略可交付成果 Job Description: About Merkle & Dentsu Merkle is a leading data-driven customer experience management (CXM) company that specialises in delivering unique, personalised customer experiences across platforms and devices. With a 30-year heritage as a data and analytics consultancy, Merkle became part of Dentsu in 2016-one of the world's top five agency networks, with 60,000+ employees across 146 countriesDentsu leads the region in digital media trading. We generate more data, drive more audience engagement, and track everything. We specialise in applying technology to deliver unmatched ROI for our clients. As a result, we take a laser-focused approach to implementing and integrating technology across our digital business The Role Every year, a larger share of advertising and marketing is bought digitally, and companies are turning to advanced technologies to maximise their budgets. However, implementing adtech and martech is complex, challenging, and ever-changing-which is why specialist knowledge is essential to ensure it's done correctly.Google Marketing Platform (GMP) is among the world's most advanced platforms for buying, managing, and measuring digital advertising. Merkle is one of a select group of companies entrusted by Google to help global businesses set up their technologies the right way.As an Ad-Tech Consultant , you will lead projects advising some of the world's biggest companies on how to architect and implement advertising and marketing technologies-including GMP-to deliver best-in-class digital communications. You will also help companies measure the impact of their media activity using Google and other tracking technologiesInitially, the role will focus on consultancy services around Paid Search, notably SA360 and Google Ads, but will increasingly span multiple platforms. No two client engagements are the same, making this an exciting opportunity for a candidate looking to leverage their paid media expertise while gaining exposure to broader platforms, data, adtech, and martech Life as an Ad-Tech Consultant at Merkle You will report to the Ad Tech Consulting Director, working across a portfolio of retained clients and project work Key responsibilities include: Leading client relationships across technology partner operations, assisting businesses with GMP implementation (notably SA360) and features to drive results Conducting discovery sessions with clients to deeply understand their businesses and translate complex needs into clear technology requirements Advising clients on how their advertising and marketing technologies should be set up and integrated Training clients, their teams, and agency partners on the architecture and best practices you've defined Contributing to consultancy projects, including auditing advertising technologies and creating recommendations to enhance tool and platform usage Collaborating with vendor technology teams to co-deliver architecture projects and proactively suggest and test product improvements What You Will Bring to the Team 5+ years of experience in digital marketing, advertising, and/or analytics Strong knowledge of the Google Marketing Platform stack, especially SA360. Experience with DV360, CM360, or Paid Social platforms (Meta, Snap Ads) is an advantage Solid understanding of measurement technologies related to GMP (GA4, Floodlight, Enhanced Conversions, Consent Mode) and how conversion measurement impacts paid media optimisation Expertise in performance optimisation strategies and platform features (particularly SA360) Significant experience working directly with clients and/or internal stakeholders, including leading meetings and presentations Familiarity with platform integrations, data flows, and campaign taxonomies Understanding of how to utilise client first-party data to optimise marketing activity within GMP A few of the benefits You'll have a great compensation package, private health & dental insurance, corporate discounts and career development through Dentsu University, and free access to LinkedIn learning 29+ days of annual leave (25 days of regular holidays, birthdays off and 3 additional wellness days) We also offer the opportunity to volunteer for up to 2 days per year and tend to close down the agency between Christmas and New Years You'll have a hybrid working schedule, with flexible start/end hours Inclusion and Diversity At Dentsu, we embrace diversity and inclusion, valuing the unique perspectives and contributions of every individual. We believe that diversity fuels creativity and innovation, benefiting our employees, partners, and communities.We welcome applications from all individuals, regardless of race, ethnicity, nationality, religion, gender, gender identity, sexual orientation, age, disability, marital status, or any other protected characteristic. Beyond recruitment, we strive to create an environment where everyone feels respected, supported, and empowered to bring their authentic selves to work.We recognize the importance of work-life balance and are open to discussing flexible working arrangements for all roles. If you need reasonable adjustments due to a disability or medical condition during our recruitment process, please contact us at , quoting the reference number of the role that you are applying for. Your needs will be handled with respect and confidentiality to ensure an inclusive and accessible experience. Location: London Brand: Merkle Time Type: 全职 Contract Type: 永久
Jan 09, 2026
Full time
Ad Tech Consultant - Lead page is loaded Ad Tech Consultant - Leadlocations: Londontime type: 全职posted on: 今天发布job requisition id: R本职位负责进行数据分析/指导交付成果开发 以支持评估/战略可交付成果 Job Description: About Merkle & Dentsu Merkle is a leading data-driven customer experience management (CXM) company that specialises in delivering unique, personalised customer experiences across platforms and devices. With a 30-year heritage as a data and analytics consultancy, Merkle became part of Dentsu in 2016-one of the world's top five agency networks, with 60,000+ employees across 146 countriesDentsu leads the region in digital media trading. We generate more data, drive more audience engagement, and track everything. We specialise in applying technology to deliver unmatched ROI for our clients. As a result, we take a laser-focused approach to implementing and integrating technology across our digital business The Role Every year, a larger share of advertising and marketing is bought digitally, and companies are turning to advanced technologies to maximise their budgets. However, implementing adtech and martech is complex, challenging, and ever-changing-which is why specialist knowledge is essential to ensure it's done correctly.Google Marketing Platform (GMP) is among the world's most advanced platforms for buying, managing, and measuring digital advertising. Merkle is one of a select group of companies entrusted by Google to help global businesses set up their technologies the right way.As an Ad-Tech Consultant , you will lead projects advising some of the world's biggest companies on how to architect and implement advertising and marketing technologies-including GMP-to deliver best-in-class digital communications. You will also help companies measure the impact of their media activity using Google and other tracking technologiesInitially, the role will focus on consultancy services around Paid Search, notably SA360 and Google Ads, but will increasingly span multiple platforms. No two client engagements are the same, making this an exciting opportunity for a candidate looking to leverage their paid media expertise while gaining exposure to broader platforms, data, adtech, and martech Life as an Ad-Tech Consultant at Merkle You will report to the Ad Tech Consulting Director, working across a portfolio of retained clients and project work Key responsibilities include: Leading client relationships across technology partner operations, assisting businesses with GMP implementation (notably SA360) and features to drive results Conducting discovery sessions with clients to deeply understand their businesses and translate complex needs into clear technology requirements Advising clients on how their advertising and marketing technologies should be set up and integrated Training clients, their teams, and agency partners on the architecture and best practices you've defined Contributing to consultancy projects, including auditing advertising technologies and creating recommendations to enhance tool and platform usage Collaborating with vendor technology teams to co-deliver architecture projects and proactively suggest and test product improvements What You Will Bring to the Team 5+ years of experience in digital marketing, advertising, and/or analytics Strong knowledge of the Google Marketing Platform stack, especially SA360. Experience with DV360, CM360, or Paid Social platforms (Meta, Snap Ads) is an advantage Solid understanding of measurement technologies related to GMP (GA4, Floodlight, Enhanced Conversions, Consent Mode) and how conversion measurement impacts paid media optimisation Expertise in performance optimisation strategies and platform features (particularly SA360) Significant experience working directly with clients and/or internal stakeholders, including leading meetings and presentations Familiarity with platform integrations, data flows, and campaign taxonomies Understanding of how to utilise client first-party data to optimise marketing activity within GMP A few of the benefits You'll have a great compensation package, private health & dental insurance, corporate discounts and career development through Dentsu University, and free access to LinkedIn learning 29+ days of annual leave (25 days of regular holidays, birthdays off and 3 additional wellness days) We also offer the opportunity to volunteer for up to 2 days per year and tend to close down the agency between Christmas and New Years You'll have a hybrid working schedule, with flexible start/end hours Inclusion and Diversity At Dentsu, we embrace diversity and inclusion, valuing the unique perspectives and contributions of every individual. We believe that diversity fuels creativity and innovation, benefiting our employees, partners, and communities.We welcome applications from all individuals, regardless of race, ethnicity, nationality, religion, gender, gender identity, sexual orientation, age, disability, marital status, or any other protected characteristic. Beyond recruitment, we strive to create an environment where everyone feels respected, supported, and empowered to bring their authentic selves to work.We recognize the importance of work-life balance and are open to discussing flexible working arrangements for all roles. If you need reasonable adjustments due to a disability or medical condition during our recruitment process, please contact us at , quoting the reference number of the role that you are applying for. Your needs will be handled with respect and confidentiality to ensure an inclusive and accessible experience. Location: London Brand: Merkle Time Type: 全职 Contract Type: 永久
Sewell Wallis Ltd
Facilities Assistant
Sewell Wallis Ltd City, Sheffield
Sewell Wallis is recruiting for a global firm in the heart of Sheffield, South Yorkshire, who are looking for an experienced Facilities Assistant. This business operates in 40+ countries and has well over 50 offices worldwide. Due to expansion, they are looking for an experienced Facilities Assistant who will support the firm's operations by handling a range of duties related to admin and office maintenance. The ideal candidate will have previous experience as a Facilities Assistant who has previous maintenance experience. What will you be doing? Contribute to the provision of a high-quality service and environment for both clients and visitors Shared monitoring of the One North Facilities Helpdesk inbox, providing a timely response to all queries raised Build awareness of service delivery targets via SLA and KPI's Liaise with contractors carrying out works, understand the task and monitor progress A variety of basic maintenance and fabric tasks, e.g. desk moves, recording tap temperatures and low usage outlet flushing Contribute to the provision of a safe workplace by proactively monitoring the office environment, reporting issues to the team and raising jobs with the FM provider Become familiar with the emergency evacuation procedure and contribute to annual drills Keep updated on HSE legislation and policies Work with the Client Services team on meeting room setups, understanding capacity and styles available Carry out daily AV checks in meeting rooms Greet internal and external visitors as required Adhere to security procedures for visitors and clients, including access passes. Record and track these to uphold security procedures. What skills are we looking for? Good communication skills Good practical aptitude, matched with enthusiasm and a desire to solve problems Understanding the right questions to ask to gather information, teamed with the ability to consider a problem and suggest practical solutions A team player Customer Service oriented with a 'can-do' attitude A basic understanding of all Microsoft applications is desirable Ability to work on own initiative with a proactive attitude while maintaining standards under pressure Well organised, able to plan and prioritise work, with strong attention to detail The ability to listen, question and interpret information to understand requirements Problem-solving skills and the ability to suggest and deliver creative/innovative solutions Excellent verbal and written communication skills Able to build strong relationships with key stakeholders, e.g. landlord, contractors, internal staff, and other Facilities teams when required Flexibility to support outside usual hours if required What's on offer? Competitive basic salary (reviewed annually) Generous bonus scheme Up to 25 days holiday (rising to 28 days with service) Holiday exchange scheme Private medical insurance Enhanced parental leave Apply below, or for more information, contact Lewis Walker. To apply please send your CV, quoting our reference and specifying which website you saw this position advertised on. Due to the high volume of applications please accept that if we have not responded to your application within seven days, your application has not been successful. Sewell Wallis is a specialist recruitment company with a vast amount of experience in our industry we offer permanent, temporary and interim recruitment support for accounting and finance, human resources and business support positions. We recruit at all levels within finance from Purchase Ledger Administrator and Credit Controller level through to Financial Controller and Director positions. With offices in Sheffield and Leeds, we are well situated to cover all of South Yorkshire, West Yorkshire and Manchester. Please visit our website for more information on accountancy and finance jobs and human resources or business support positions.
Jan 08, 2026
Full time
Sewell Wallis is recruiting for a global firm in the heart of Sheffield, South Yorkshire, who are looking for an experienced Facilities Assistant. This business operates in 40+ countries and has well over 50 offices worldwide. Due to expansion, they are looking for an experienced Facilities Assistant who will support the firm's operations by handling a range of duties related to admin and office maintenance. The ideal candidate will have previous experience as a Facilities Assistant who has previous maintenance experience. What will you be doing? Contribute to the provision of a high-quality service and environment for both clients and visitors Shared monitoring of the One North Facilities Helpdesk inbox, providing a timely response to all queries raised Build awareness of service delivery targets via SLA and KPI's Liaise with contractors carrying out works, understand the task and monitor progress A variety of basic maintenance and fabric tasks, e.g. desk moves, recording tap temperatures and low usage outlet flushing Contribute to the provision of a safe workplace by proactively monitoring the office environment, reporting issues to the team and raising jobs with the FM provider Become familiar with the emergency evacuation procedure and contribute to annual drills Keep updated on HSE legislation and policies Work with the Client Services team on meeting room setups, understanding capacity and styles available Carry out daily AV checks in meeting rooms Greet internal and external visitors as required Adhere to security procedures for visitors and clients, including access passes. Record and track these to uphold security procedures. What skills are we looking for? Good communication skills Good practical aptitude, matched with enthusiasm and a desire to solve problems Understanding the right questions to ask to gather information, teamed with the ability to consider a problem and suggest practical solutions A team player Customer Service oriented with a 'can-do' attitude A basic understanding of all Microsoft applications is desirable Ability to work on own initiative with a proactive attitude while maintaining standards under pressure Well organised, able to plan and prioritise work, with strong attention to detail The ability to listen, question and interpret information to understand requirements Problem-solving skills and the ability to suggest and deliver creative/innovative solutions Excellent verbal and written communication skills Able to build strong relationships with key stakeholders, e.g. landlord, contractors, internal staff, and other Facilities teams when required Flexibility to support outside usual hours if required What's on offer? Competitive basic salary (reviewed annually) Generous bonus scheme Up to 25 days holiday (rising to 28 days with service) Holiday exchange scheme Private medical insurance Enhanced parental leave Apply below, or for more information, contact Lewis Walker. To apply please send your CV, quoting our reference and specifying which website you saw this position advertised on. Due to the high volume of applications please accept that if we have not responded to your application within seven days, your application has not been successful. Sewell Wallis is a specialist recruitment company with a vast amount of experience in our industry we offer permanent, temporary and interim recruitment support for accounting and finance, human resources and business support positions. We recruit at all levels within finance from Purchase Ledger Administrator and Credit Controller level through to Financial Controller and Director positions. With offices in Sheffield and Leeds, we are well situated to cover all of South Yorkshire, West Yorkshire and Manchester. Please visit our website for more information on accountancy and finance jobs and human resources or business support positions.
Think Specialist Recruitment
Contract Administrator
Think Specialist Recruitment Luton, Bedfordshire
Contract Administrator - Luton Think Specialist Recruitment are delighted to be working with a large well respected organisation who are a market leader in their field. Our client are currently experiencing a increase in business, and are looking to expand their team, so are currently in the market for another Service Contracts Administrator. This is a fully office-based role however once you have completed probation there is opportunity for hybrid working. The core hours for this role are Monday to Friday 9:30am - 6pm; however due to needs of the business to be available to Customers at all times, the successful candidate will be expected to work one weekend a month. Our clients' are offering a generous competative salary, along with an attractive package of company perks including a substantial company pension, and private health insurance. Duties: Prepare, review, administer, track and manage service contract proposals and renewals. Administer and manage existing service agreements with customers. Execute the delivery of high-quality service contracts administration & management, consistent with our clients global standards, ensuring you comply with local and legal requirements. Manage & build relationships with key account clients to maintain/establish our client as an important asset to their operations. Support the Service Sales Director in winning contracts by accurately quoting and writing contracts, whilst efficiently processing won contracts on our clients systems. Maintain compliance with service contracts, ensuring that all stakeholders understand and comply with the specific contract terms. Prepare & continuously update service contracts, in line with the agreed terms between our client and their customers. Receive and manage incoming service requests and dispatch technical engineers, prioritizing as necessary to meet the needs & requirements of different clients. Prepare and send invoices to clients, ensuring that these are processed in accordance with internal procedures. Process technical engineer's callouts, via our clients systems; review the technical engineers documentation & assuring all requirements are met, whilst also proceeding with payment to the technical engineers. Develop and execute administrative processes that advance the company's service goals and objectives. Management of all customer data, ensuring that all records are accurate & consistently updated. Provide out of hours cover to our clients, one weekend per month, take calls & manage emails for callouts, as necessary. Candidate Requirements: Previous Customer Service experience is a must. Proven previous administration experience is desired. Strong Microsoft Word, Powerpoint and Excel skills. Salesforce experience would be considered an advantage. Self-driven, independent personality with lots of enthusiasm and a desire to learn, grow and progress. Customer focused, with excellent interpersonal communication skills. Strong organisational and time management skills. Clear attention to detail. Excellent analytical & problem-solving skills. Team player who will be able to work alone or as part of a successful technical support team. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support
Jan 08, 2026
Full time
Contract Administrator - Luton Think Specialist Recruitment are delighted to be working with a large well respected organisation who are a market leader in their field. Our client are currently experiencing a increase in business, and are looking to expand their team, so are currently in the market for another Service Contracts Administrator. This is a fully office-based role however once you have completed probation there is opportunity for hybrid working. The core hours for this role are Monday to Friday 9:30am - 6pm; however due to needs of the business to be available to Customers at all times, the successful candidate will be expected to work one weekend a month. Our clients' are offering a generous competative salary, along with an attractive package of company perks including a substantial company pension, and private health insurance. Duties: Prepare, review, administer, track and manage service contract proposals and renewals. Administer and manage existing service agreements with customers. Execute the delivery of high-quality service contracts administration & management, consistent with our clients global standards, ensuring you comply with local and legal requirements. Manage & build relationships with key account clients to maintain/establish our client as an important asset to their operations. Support the Service Sales Director in winning contracts by accurately quoting and writing contracts, whilst efficiently processing won contracts on our clients systems. Maintain compliance with service contracts, ensuring that all stakeholders understand and comply with the specific contract terms. Prepare & continuously update service contracts, in line with the agreed terms between our client and their customers. Receive and manage incoming service requests and dispatch technical engineers, prioritizing as necessary to meet the needs & requirements of different clients. Prepare and send invoices to clients, ensuring that these are processed in accordance with internal procedures. Process technical engineer's callouts, via our clients systems; review the technical engineers documentation & assuring all requirements are met, whilst also proceeding with payment to the technical engineers. Develop and execute administrative processes that advance the company's service goals and objectives. Management of all customer data, ensuring that all records are accurate & consistently updated. Provide out of hours cover to our clients, one weekend per month, take calls & manage emails for callouts, as necessary. Candidate Requirements: Previous Customer Service experience is a must. Proven previous administration experience is desired. Strong Microsoft Word, Powerpoint and Excel skills. Salesforce experience would be considered an advantage. Self-driven, independent personality with lots of enthusiasm and a desire to learn, grow and progress. Customer focused, with excellent interpersonal communication skills. Strong organisational and time management skills. Clear attention to detail. Excellent analytical & problem-solving skills. Team player who will be able to work alone or as part of a successful technical support team. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support
Operational Finance Systems Manager
Yorkshire Water Bradford, Yorkshire
Hello! Thanks for stopping by. Let us tell you about all the great reasons to join us here at Yorkshire Water: We offer a competitive salary, depending on experience (£49,589 - £61,987) Annual incentive related bonus (£1000 maximum bonus opportunity for the performance year) Attractive pension scheme (up to 12% company contribution) Development opportunities in line with the Operational Finance Systems Manager progression plan 25 days annual leave plus bank holidays - plus an extra wellness day! Life assurance cover of 4 times pensionable salary A great benefits package - choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Retail savings scheme Online GP service, cycle to work scheme, gym membership discounts and many more! Location: West Yorkshire / Hybrid Working (1-3 days in the office a week - Bradford but then relocating to Leeds Summer 2026) Work type: Permanent. 37 hours per week, Monday - Friday. We have an exciting opportunity for a Operational Finance Systems Manager to join the Finance team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you? What we do: Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 million people living in the region and the millions of people who visit our region each year, can rely on our services, and have clean and safe drinking water on tap and that their wastewater is taken away. But for us, it's so much more than this. We look after communities, protect the environment, and plan to look after Yorkshire's water, today, tomorrow 24/7, 365 days a year. We provide essential water and wastewater services to every corner of the Yorkshire region, and play a key role in the region's health, wellbeing, and prosperity. New environmental legislation, unprecedented levels of investment and changing expectations from customers means that this is an exciting time to discover opportunities within the water industry. The Finance function is a key part of how we plan to meet the changing expectations of customers and regulators. Lead the transformation of finance operations by optimizing systems, driving data excellence, and delivering powerful insights. Join a forward-thinking organization where innovation meets impact, and your ideas will shape the future of finance and empower smarter decisions across the business. Where you fit in: As our Operational Finance Systems Manager, you will: Review and optimize Procure-to-Pay (P2P) and Order-to-Cash (O2C) technologies, providing recommendations and driving improvement projects. Maximize system capabilities and deliver effective P2P training to end users. Coordinate system enhancement projects and rollouts for P2P and O2C processes. Manage communications with users, including updates and future plans. Partner with the Technology team to ensure seamless collaboration between P2P/O2C functions. Take ownership of data management, quality, and standards, driving continuous improvement. Design and implement a robust training strategy to promote adoption, accuracy, and efficiency. Maintain strong relationships with SAP Ariba and internal SAP teams for specialist support. Lead and manage SAP Concur Travel & Expense system, including updates and reporting. Develop and maintain performance dashboards and insightful reports. Implement and monitor data protocols and processes to ensure consistency and compliance. Oversee data entry, maintenance, and cleansing, introducing automated checks and audits. Collaborate with stakeholders to deliver reporting and insights aligned with strategic goals. Facilitate and manage effective resource and workload planning to ensure quality service delivery. Communicate company and local updates through team meetings, 1:1s, and hub sessions. What skills & qualifications you will need: Proven experience with SAP and SAP Ariba, with the confidence to navigate complex systems and optimize their use. A solid track record in data management, ensuring accuracy, integrity, and consistency across processes. Hands on experience in delivering P2P system solutions that improve efficiency and user experience. Ability to troubleshoot technical issues, collaborate effectively, and make informed decisions with confidence. Deep understanding of Purchase to Pay systems and processes, coupled with a good grasp of system interfaces and integration. Bonus points for project management expertise, familiarity with SAP Concur, and knowledge of Agile methodologies. Experience in delivering P2P solutions for asset intensive businesses will set you apart. Although we operate 24 hours a day, 365 days a year, it's important to us that we support flexible working patterns and job share options (when we can), to help you make the best of both your work and home life. We know that juggling childcare responsibilities or getting that ideal work/life balance isn't always easy! Do we sound like your cup of tea? If you've got experience in Operational Finance and want to help us deliver great service for our customers whilst looking after the environment, then be sure to apply today to find out what a career with Yorkshire Water can offer you. If successful for the role, you will be required to undergo pre employment checks that will include a Basic Disclosure Check, carried out through a Third Party Company, prior to commencing employment. Depending on the role, you may also be required to go through the security vetting process for either a Counter Terrorist Check or Security Check clearance. All our roles are subject to a medical questionnaire, and further medicals when required. We are committed to removing barriers and ensuring our recruitment process is accessible to everyone. We offer a range of adjustments to make your application experience as comfortable and straightforward as possible. If you have an accessibility need, disability, or condition that requires changes to the recruitment process, please include this information in your application. We will then discuss any reasonable adjustments required. Kelda Group reserve the right to close this position before the published closing date, should the need occur. We therefore advise that you complete and submit your application as soon as possible.
Jan 08, 2026
Full time
Hello! Thanks for stopping by. Let us tell you about all the great reasons to join us here at Yorkshire Water: We offer a competitive salary, depending on experience (£49,589 - £61,987) Annual incentive related bonus (£1000 maximum bonus opportunity for the performance year) Attractive pension scheme (up to 12% company contribution) Development opportunities in line with the Operational Finance Systems Manager progression plan 25 days annual leave plus bank holidays - plus an extra wellness day! Life assurance cover of 4 times pensionable salary A great benefits package - choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Retail savings scheme Online GP service, cycle to work scheme, gym membership discounts and many more! Location: West Yorkshire / Hybrid Working (1-3 days in the office a week - Bradford but then relocating to Leeds Summer 2026) Work type: Permanent. 37 hours per week, Monday - Friday. We have an exciting opportunity for a Operational Finance Systems Manager to join the Finance team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you? What we do: Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 million people living in the region and the millions of people who visit our region each year, can rely on our services, and have clean and safe drinking water on tap and that their wastewater is taken away. But for us, it's so much more than this. We look after communities, protect the environment, and plan to look after Yorkshire's water, today, tomorrow 24/7, 365 days a year. We provide essential water and wastewater services to every corner of the Yorkshire region, and play a key role in the region's health, wellbeing, and prosperity. New environmental legislation, unprecedented levels of investment and changing expectations from customers means that this is an exciting time to discover opportunities within the water industry. The Finance function is a key part of how we plan to meet the changing expectations of customers and regulators. Lead the transformation of finance operations by optimizing systems, driving data excellence, and delivering powerful insights. Join a forward-thinking organization where innovation meets impact, and your ideas will shape the future of finance and empower smarter decisions across the business. Where you fit in: As our Operational Finance Systems Manager, you will: Review and optimize Procure-to-Pay (P2P) and Order-to-Cash (O2C) technologies, providing recommendations and driving improvement projects. Maximize system capabilities and deliver effective P2P training to end users. Coordinate system enhancement projects and rollouts for P2P and O2C processes. Manage communications with users, including updates and future plans. Partner with the Technology team to ensure seamless collaboration between P2P/O2C functions. Take ownership of data management, quality, and standards, driving continuous improvement. Design and implement a robust training strategy to promote adoption, accuracy, and efficiency. Maintain strong relationships with SAP Ariba and internal SAP teams for specialist support. Lead and manage SAP Concur Travel & Expense system, including updates and reporting. Develop and maintain performance dashboards and insightful reports. Implement and monitor data protocols and processes to ensure consistency and compliance. Oversee data entry, maintenance, and cleansing, introducing automated checks and audits. Collaborate with stakeholders to deliver reporting and insights aligned with strategic goals. Facilitate and manage effective resource and workload planning to ensure quality service delivery. Communicate company and local updates through team meetings, 1:1s, and hub sessions. What skills & qualifications you will need: Proven experience with SAP and SAP Ariba, with the confidence to navigate complex systems and optimize their use. A solid track record in data management, ensuring accuracy, integrity, and consistency across processes. Hands on experience in delivering P2P system solutions that improve efficiency and user experience. Ability to troubleshoot technical issues, collaborate effectively, and make informed decisions with confidence. Deep understanding of Purchase to Pay systems and processes, coupled with a good grasp of system interfaces and integration. Bonus points for project management expertise, familiarity with SAP Concur, and knowledge of Agile methodologies. Experience in delivering P2P solutions for asset intensive businesses will set you apart. Although we operate 24 hours a day, 365 days a year, it's important to us that we support flexible working patterns and job share options (when we can), to help you make the best of both your work and home life. We know that juggling childcare responsibilities or getting that ideal work/life balance isn't always easy! Do we sound like your cup of tea? If you've got experience in Operational Finance and want to help us deliver great service for our customers whilst looking after the environment, then be sure to apply today to find out what a career with Yorkshire Water can offer you. If successful for the role, you will be required to undergo pre employment checks that will include a Basic Disclosure Check, carried out through a Third Party Company, prior to commencing employment. Depending on the role, you may also be required to go through the security vetting process for either a Counter Terrorist Check or Security Check clearance. All our roles are subject to a medical questionnaire, and further medicals when required. We are committed to removing barriers and ensuring our recruitment process is accessible to everyone. We offer a range of adjustments to make your application experience as comfortable and straightforward as possible. If you have an accessibility need, disability, or condition that requires changes to the recruitment process, please include this information in your application. We will then discuss any reasonable adjustments required. Kelda Group reserve the right to close this position before the published closing date, should the need occur. We therefore advise that you complete and submit your application as soon as possible.
Area Manager - Tesco Travel Money
Travelex Deutschland Gmbh Yeovil, Somerset
Area Manager - Tesco Travel Money page is loaded Area Manager - Tesco Travel Moneylocations: GBR - Tesco - Yeoviltime type: Full timeposted on: Posted Todayjob requisition id: JR48515 Retail Area Manager - Tesco Travel Money Job Type: Fixed Term - MAT Leave - 1 Year Hours per week: 37.5 Location : Remote - however covering stores across southwest, Bristol to Cornwall. You must have a UK full driving license and the capability to travel within these locations.As an Area Manager in the Tesco Retail Division, you will inspire a team of Bureau Managers and Travel Service Partners. A key aspect of the role will include motivating your team to achieve sales targets as well as taking ownership of budget management, revenues and general retail costs.You will have a passion for driving customer service through your team and create a team of high performers through a clear succession plan. Manage and coach a team of Bureaus Managers to drive performance, recruitment and colleague development Manage costs, expenses and resource profiling across the area to ensure operational efficiency Ensure all colleagues in your area are fully compliant with various health and safety, operational training, procedures and standards Support the expansion of the Travel Money network to maximise profitability by being involved in the coordination of new bureau implementation and upgrades of existing bureau Drive product launches and in-store promotions/campaigns Manage communication for all store colleagues and Bureau Managers Execute business plans designed by the Divisional Manager and maintain ownership of area-specific plans that support strategy delivery Using data, prioritize interventions, business performance improvements and margin optimization, including discount management Build and maintain strong relationships with Head of Retail, Divisional Manager, Tesco store managers, and internal support functions (finance, HR, IT, compliance, commercial/product team) Foster collaboration and alignment across all stakeholders to support commercial and operational objectives Experience managing multi-site retail or service operations, driving profitability, growth and operational efficiency Proven ability to lead, coach and develop teams, including succession planning and performance management Confident, decisive communication style and the ability to motivate your team Experience leading a team across multiple sites and achieving the best results The willingness to learn, be hands-on and manage teams remotely Strong record of performance delivery through increased customer service sales and cost management Background in customer facing environment Excellent planning, organizational and decision-making skills Operational capabilities In-depth understanding of compliance & risk in a retail and financial services environment Ability to analyze complex reports and place actions accordingly UK Driving License and capability to travel across the assigned area. Frequent travel will be required for business meetings & site visits outside of the designated areaWe believe our colleagues are our key differentiator. We aim to create a safe and dynamic environment where all colleagues can thrive, feel supported and engaged, and reach their full potential. Company pension scheme A leading flexible benefits package including but not limited to critical illness, dental insurance, and private medical insurance Cycle to Work Scheme and an employee wellness programme that offers wellbeing and financial advice A wide range of employee discounts provided by Bravo Benefit 25 days holiday (pro-rata). Bank holidays and the opportunity to gain more days the longer you are a part of Travelex, as well as the option to buy more days About Travelex We are one of the market leading specialist providers of foreign exchange. Founded in 1976 and differentiated by our brand and market footprint, over the past 45 years we have built a network of foreign exchange stores and developed Travelex as a trusted and widely recognized brand in international money. Our mission is to simplify our customers' access to international money, however and whenever. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Jan 08, 2026
Full time
Area Manager - Tesco Travel Money page is loaded Area Manager - Tesco Travel Moneylocations: GBR - Tesco - Yeoviltime type: Full timeposted on: Posted Todayjob requisition id: JR48515 Retail Area Manager - Tesco Travel Money Job Type: Fixed Term - MAT Leave - 1 Year Hours per week: 37.5 Location : Remote - however covering stores across southwest, Bristol to Cornwall. You must have a UK full driving license and the capability to travel within these locations.As an Area Manager in the Tesco Retail Division, you will inspire a team of Bureau Managers and Travel Service Partners. A key aspect of the role will include motivating your team to achieve sales targets as well as taking ownership of budget management, revenues and general retail costs.You will have a passion for driving customer service through your team and create a team of high performers through a clear succession plan. Manage and coach a team of Bureaus Managers to drive performance, recruitment and colleague development Manage costs, expenses and resource profiling across the area to ensure operational efficiency Ensure all colleagues in your area are fully compliant with various health and safety, operational training, procedures and standards Support the expansion of the Travel Money network to maximise profitability by being involved in the coordination of new bureau implementation and upgrades of existing bureau Drive product launches and in-store promotions/campaigns Manage communication for all store colleagues and Bureau Managers Execute business plans designed by the Divisional Manager and maintain ownership of area-specific plans that support strategy delivery Using data, prioritize interventions, business performance improvements and margin optimization, including discount management Build and maintain strong relationships with Head of Retail, Divisional Manager, Tesco store managers, and internal support functions (finance, HR, IT, compliance, commercial/product team) Foster collaboration and alignment across all stakeholders to support commercial and operational objectives Experience managing multi-site retail or service operations, driving profitability, growth and operational efficiency Proven ability to lead, coach and develop teams, including succession planning and performance management Confident, decisive communication style and the ability to motivate your team Experience leading a team across multiple sites and achieving the best results The willingness to learn, be hands-on and manage teams remotely Strong record of performance delivery through increased customer service sales and cost management Background in customer facing environment Excellent planning, organizational and decision-making skills Operational capabilities In-depth understanding of compliance & risk in a retail and financial services environment Ability to analyze complex reports and place actions accordingly UK Driving License and capability to travel across the assigned area. Frequent travel will be required for business meetings & site visits outside of the designated areaWe believe our colleagues are our key differentiator. We aim to create a safe and dynamic environment where all colleagues can thrive, feel supported and engaged, and reach their full potential. Company pension scheme A leading flexible benefits package including but not limited to critical illness, dental insurance, and private medical insurance Cycle to Work Scheme and an employee wellness programme that offers wellbeing and financial advice A wide range of employee discounts provided by Bravo Benefit 25 days holiday (pro-rata). Bank holidays and the opportunity to gain more days the longer you are a part of Travelex, as well as the option to buy more days About Travelex We are one of the market leading specialist providers of foreign exchange. Founded in 1976 and differentiated by our brand and market footprint, over the past 45 years we have built a network of foreign exchange stores and developed Travelex as a trusted and widely recognized brand in international money. Our mission is to simplify our customers' access to international money, however and whenever. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Area Manager - Tesco Travel Money
Travelex Deutschland Gmbh Exeter, Devon
Area Manager - Tesco Travel Money page is loaded Area Manager - Tesco Travel Moneylocations: GBR - Tesco - Exeter Valetime type: Full timeposted on: Posted 16 Days Agojob requisition id: JR48516 Retail Area Manager - Tesco Travel Money Job Type: Fixed Term - MAT Leave - 1 Year Hours per week: 37.5 Location : Remote - however covering stores across southwest, Bristol to Cornwall. You must have a UK full driving license and the capability to travel within these locations.As an Area Manager in the Tesco Retail Division, you will inspire a team of Bureau Managers and Travel Service Partners. A key aspect of the role will include motivating your team to achieve sales targets as well as taking ownership of budget management, revenues and general retail costs.You will have a passion for driving customer service through your team and create a team of high performers through a clear succession plan. Manage and coach a team of Bureaus Managers to drive performance, recruitment and colleague development Manage costs, expenses and resource profiling across the area to ensure operational efficiency Ensure all colleagues in your area are fully compliant with various health and safety, operational training, procedures and standards Support the expansion of the Travel Money network to maximise profitability by being involved in the coordination of new bureau implementation and upgrades of existing bureau Drive product launches and in-store promotions/campaigns Manage communication for all store colleagues and Bureau Managers Execute business plans designed by the Divisional Manager and maintain ownership of area-specific plans that support strategy delivery Using data, prioritize interventions, business performance improvements and margin optimization, including discount management Build and maintain strong relationships with Head of Retail, Divisional Manager, Tesco store managers, and internal support functions (finance, HR, IT, compliance, commercial/product team) Foster collaboration and alignment across all stakeholders to support commercial and operational objectives Experience managing multi-site retail or service operations, driving profitability, growth and operational efficiency Proven ability to lead, coach and develop teams, including succession planning and performance management Confident, decisive communication style and the ability to motivate your team Experience leading a team across multiple sites and achieving the best results The willingness to learn, be hands-on and manage teams remotely Strong record of performance delivery through increased customer service sales and cost management Background in customer facing environment Excellent planning, organizational and decision-making skills Operational capabilities In-depth understanding of compliance & risk in a retail and financial services environment Ability to analyze complex reports and place actions accordingly UK Driving License and capability to travel across the assigned area. Frequent travel will be required for business meetings & site visits outside of the designated areaWe believe our colleagues are our key differentiator. We aim to create a safe and dynamic environment where all colleagues can thrive, feel supported and engaged, and reach their full potential. Company pension scheme A leading flexible benefits package including but not limited to critical illness, dental insurance, and private medical insurance Cycle to Work Scheme and an employee wellness programme that offers wellbeing and financial advice A wide range of employee discounts provided by Bravo Benefit 25 days holiday (pro-rata). Bank holidays and the opportunity to gain more days the longer you are a part of Travelex, as well as the option to buy more days About Travelex We are one of the market leading specialist providers of foreign exchange. Founded in 1976 and differentiated by our brand and market footprint, over the past 45 years we have built a network of foreign exchange stores and developed Travelex as a trusted and widely recognized brand in international money. Our mission is to simplify our customers' access to international money, however and whenever. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Jan 08, 2026
Full time
Area Manager - Tesco Travel Money page is loaded Area Manager - Tesco Travel Moneylocations: GBR - Tesco - Exeter Valetime type: Full timeposted on: Posted 16 Days Agojob requisition id: JR48516 Retail Area Manager - Tesco Travel Money Job Type: Fixed Term - MAT Leave - 1 Year Hours per week: 37.5 Location : Remote - however covering stores across southwest, Bristol to Cornwall. You must have a UK full driving license and the capability to travel within these locations.As an Area Manager in the Tesco Retail Division, you will inspire a team of Bureau Managers and Travel Service Partners. A key aspect of the role will include motivating your team to achieve sales targets as well as taking ownership of budget management, revenues and general retail costs.You will have a passion for driving customer service through your team and create a team of high performers through a clear succession plan. Manage and coach a team of Bureaus Managers to drive performance, recruitment and colleague development Manage costs, expenses and resource profiling across the area to ensure operational efficiency Ensure all colleagues in your area are fully compliant with various health and safety, operational training, procedures and standards Support the expansion of the Travel Money network to maximise profitability by being involved in the coordination of new bureau implementation and upgrades of existing bureau Drive product launches and in-store promotions/campaigns Manage communication for all store colleagues and Bureau Managers Execute business plans designed by the Divisional Manager and maintain ownership of area-specific plans that support strategy delivery Using data, prioritize interventions, business performance improvements and margin optimization, including discount management Build and maintain strong relationships with Head of Retail, Divisional Manager, Tesco store managers, and internal support functions (finance, HR, IT, compliance, commercial/product team) Foster collaboration and alignment across all stakeholders to support commercial and operational objectives Experience managing multi-site retail or service operations, driving profitability, growth and operational efficiency Proven ability to lead, coach and develop teams, including succession planning and performance management Confident, decisive communication style and the ability to motivate your team Experience leading a team across multiple sites and achieving the best results The willingness to learn, be hands-on and manage teams remotely Strong record of performance delivery through increased customer service sales and cost management Background in customer facing environment Excellent planning, organizational and decision-making skills Operational capabilities In-depth understanding of compliance & risk in a retail and financial services environment Ability to analyze complex reports and place actions accordingly UK Driving License and capability to travel across the assigned area. Frequent travel will be required for business meetings & site visits outside of the designated areaWe believe our colleagues are our key differentiator. We aim to create a safe and dynamic environment where all colleagues can thrive, feel supported and engaged, and reach their full potential. Company pension scheme A leading flexible benefits package including but not limited to critical illness, dental insurance, and private medical insurance Cycle to Work Scheme and an employee wellness programme that offers wellbeing and financial advice A wide range of employee discounts provided by Bravo Benefit 25 days holiday (pro-rata). Bank holidays and the opportunity to gain more days the longer you are a part of Travelex, as well as the option to buy more days About Travelex We are one of the market leading specialist providers of foreign exchange. Founded in 1976 and differentiated by our brand and market footprint, over the past 45 years we have built a network of foreign exchange stores and developed Travelex as a trusted and widely recognized brand in international money. Our mission is to simplify our customers' access to international money, however and whenever. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Compliance Support Officer
Cavendish Maine
An award-winning specialist insurer, who deliver high-quality, tailored insurance solutions have a requirement for proactive and collaborative Compliance Support Officer to join their Compliance team. Reporting to the Compliance Manager, youll help ensure operations, decisions and customer journeys meet regulatory, legal and internal standards click apply for full job details
Jan 08, 2026
Full time
An award-winning specialist insurer, who deliver high-quality, tailored insurance solutions have a requirement for proactive and collaborative Compliance Support Officer to join their Compliance team. Reporting to the Compliance Manager, youll help ensure operations, decisions and customer journeys meet regulatory, legal and internal standards click apply for full job details
Get Staffed Online Recruitment Limited
Operations Manager
Get Staffed Online Recruitment Limited Chesterfield, Derbyshire
Operations Manager (Industrial Equipment Sales Organisation) Are you an un-appreciated or frustrated, experiencedOperation Manager with a strong Sales attitude who wants to be a leader in a successful industrial equipment business? Do your efforts and performance successes go un-recognised by your present employer or do you feel you re not being rewarded appropriately for the results you are getting? Do you love managing a full business team and growing the team's commercial performance? Do you want to join an Established Business that will appreciate your successes, compensate you accordingly, and be an important cog in their growth plan? Our client is a Pump Retail Specialist based in Chesterfield and who supply nationally and have an in-house repair facility. They are seeking an experienced, passionate and results-oriented Operations Manager, someone who wants to progress their career. This is an important role, and you will be part of a growing, successful team who are focused on getting the business to the next level. Salary and Hours: £35,000 £40,000 per annum + success bonuses Full time working in the office Monday Thursday; 8:00am 5:00pm Friday; 8:00am 4:00pm Benefits They Offer: Paid training Career growth opportunities Healthcare Insurance after 2 years of continuous work Dental Insurance after 2 years of continuous work Sick pay cover Early finish on a Friday Duties and Responsibilities Take full ownership of the day-to-day operational management of the business, including: Administration oversight: Ensure all documentation, orders, and processes are accurate and timely. Accounts oversight: Monitor invoices, payments, and cost controls, liaising with external accountants where necessary. HR and Personnel management: Enforce company rules, address performance issues promptly, and maintain clear personnel records. Customer service: Ensure client queries, complaints, and orders are handled quickly and correctly. Stock and Logistics: Maintain optimal stock levels, monitor supplier performance, and ensure timely deliveries. Compliance: Ensure health and safety, environmental, and industry regulations are met. Audit and refine processes to remove inefficiency and error. Hold staff accountable for their work: Identify mistakes, fix them, and prevent recurrence through training or discipline. Report regularly to the Managing Director on KPIs, problems, and opportunities. Implement continuous improvement in all operational areas. Results Expected: A smooth-running daily operation with minimal direct involvement from the Managing Director. Staff output and accuracy measurably improved within three months. Errors and rework reduced by at least 50% within six months. Increased operational efficiency resulting in faster order turnaround and improved customer satisfaction. All regulatory and safety obligations met without issue. Profit margins protected or improved through cost control and process optimisation. Knowledge, Skills and Abilities: Strong commercial awareness and an understanding of profit drivers in an industrial business. Advanced organisational and time management skills. Proficient in using office and ERP/CRM systems. Not crucial but advantageous Knowledge of industrial/mechanical equipment, ideally pumps, HVAC, machinery, or plant. Ability to analyse operations and implement improvements quickly. Strong people management skills, including handling underperformance and conflict. Solid understanding of compliance in H&S and employment law Meet These Standards: Zero tolerance for avoidable errors mistakes identified, corrected, and prevented. Clear, concise, and timely communication no ambiguity or delays. Firm, fair, and professional management of staff respect earned through competence and consistency, not popularity. Decisions backed by commercial logic and data, not gut feel alone. Visible improvement in staff discipline, efficiency, and morale (without pandering). Experience Needed: Minimum 5 years experience in an operational or general management role within an industrial or mechanical sector. Proven track record of running day-to-day business operations without constant supervision. Demonstrated success in improving processes, reducing errors, and increasing efficiency. Experience managing multi-disciplinary teams, including admin, sales, and warehouse/logistics. Exposure to customer service in a B2B environment. Financial oversight experience budgeting, cost control, and interpreting accounts. Other/Special Requirements: Rapidly growing business identify areas of expansion. Summary If you want to join a Well-Established Business, and be a catalyst for their future growth, then this is the job for you! Come join our client s team and contribute to their mission of delivering Exceptional Pumping Installations and Servicing. Their selection process is unique in the marketplace and attracts motivated, productive team members, who they know will be successful and have a great career with them. They look forward to hearing from you. Don't miss this opportunity. Start your application NOW!
Jan 08, 2026
Full time
Operations Manager (Industrial Equipment Sales Organisation) Are you an un-appreciated or frustrated, experiencedOperation Manager with a strong Sales attitude who wants to be a leader in a successful industrial equipment business? Do your efforts and performance successes go un-recognised by your present employer or do you feel you re not being rewarded appropriately for the results you are getting? Do you love managing a full business team and growing the team's commercial performance? Do you want to join an Established Business that will appreciate your successes, compensate you accordingly, and be an important cog in their growth plan? Our client is a Pump Retail Specialist based in Chesterfield and who supply nationally and have an in-house repair facility. They are seeking an experienced, passionate and results-oriented Operations Manager, someone who wants to progress their career. This is an important role, and you will be part of a growing, successful team who are focused on getting the business to the next level. Salary and Hours: £35,000 £40,000 per annum + success bonuses Full time working in the office Monday Thursday; 8:00am 5:00pm Friday; 8:00am 4:00pm Benefits They Offer: Paid training Career growth opportunities Healthcare Insurance after 2 years of continuous work Dental Insurance after 2 years of continuous work Sick pay cover Early finish on a Friday Duties and Responsibilities Take full ownership of the day-to-day operational management of the business, including: Administration oversight: Ensure all documentation, orders, and processes are accurate and timely. Accounts oversight: Monitor invoices, payments, and cost controls, liaising with external accountants where necessary. HR and Personnel management: Enforce company rules, address performance issues promptly, and maintain clear personnel records. Customer service: Ensure client queries, complaints, and orders are handled quickly and correctly. Stock and Logistics: Maintain optimal stock levels, monitor supplier performance, and ensure timely deliveries. Compliance: Ensure health and safety, environmental, and industry regulations are met. Audit and refine processes to remove inefficiency and error. Hold staff accountable for their work: Identify mistakes, fix them, and prevent recurrence through training or discipline. Report regularly to the Managing Director on KPIs, problems, and opportunities. Implement continuous improvement in all operational areas. Results Expected: A smooth-running daily operation with minimal direct involvement from the Managing Director. Staff output and accuracy measurably improved within three months. Errors and rework reduced by at least 50% within six months. Increased operational efficiency resulting in faster order turnaround and improved customer satisfaction. All regulatory and safety obligations met without issue. Profit margins protected or improved through cost control and process optimisation. Knowledge, Skills and Abilities: Strong commercial awareness and an understanding of profit drivers in an industrial business. Advanced organisational and time management skills. Proficient in using office and ERP/CRM systems. Not crucial but advantageous Knowledge of industrial/mechanical equipment, ideally pumps, HVAC, machinery, or plant. Ability to analyse operations and implement improvements quickly. Strong people management skills, including handling underperformance and conflict. Solid understanding of compliance in H&S and employment law Meet These Standards: Zero tolerance for avoidable errors mistakes identified, corrected, and prevented. Clear, concise, and timely communication no ambiguity or delays. Firm, fair, and professional management of staff respect earned through competence and consistency, not popularity. Decisions backed by commercial logic and data, not gut feel alone. Visible improvement in staff discipline, efficiency, and morale (without pandering). Experience Needed: Minimum 5 years experience in an operational or general management role within an industrial or mechanical sector. Proven track record of running day-to-day business operations without constant supervision. Demonstrated success in improving processes, reducing errors, and increasing efficiency. Experience managing multi-disciplinary teams, including admin, sales, and warehouse/logistics. Exposure to customer service in a B2B environment. Financial oversight experience budgeting, cost control, and interpreting accounts. Other/Special Requirements: Rapidly growing business identify areas of expansion. Summary If you want to join a Well-Established Business, and be a catalyst for their future growth, then this is the job for you! Come join our client s team and contribute to their mission of delivering Exceptional Pumping Installations and Servicing. Their selection process is unique in the marketplace and attracts motivated, productive team members, who they know will be successful and have a great career with them. They look forward to hearing from you. Don't miss this opportunity. Start your application NOW!
Hastings Direct
Commercial Ancillary Manager
Hastings Direct Bexhill-on-sea, Sussex
Commercial Ancillary Manager page is loaded Commercial Ancillary Managerlocations: Remote Locationtime type: Full timeposted on: Posted Todayjob requisition id: Job Title: Commercial Ancillary Manager Location: Leicester / London / Bexhill / Remote/Hybrid Welcome to Hastings Direct We're a digital insurance provider with a clear strategy to become the best and biggest player in the UK market. As a company, we've made huge investments in our technology, pricing, data and analytics capabilities over the past few years, along with nurturing our 4Cs culture and substantial investment in our people. And as a Finance team, we're doing exactly the same - building a market leading finance technology platform, investing in our team and our approach to leadership development, with a real focus on commercially adding value to the business.The fact you're now reading this job advert means we've tempted you to find out more about . If you like what you see, we hope you'll consider joining our team.We have high standards and understand some people may not apply for jobs unless they feel they tick every box. If you're excited about joining us and think you have some of what we are looking for, even if you're not 100% sure, we would love to hear from you. Role overview Product owner for a range of products within Hastings' Ancillary portfolio, with responsibility for all customer and commercial outcomes. Analyse performance using data and insights to identify opportunities for enhancements to products and pricing; developing and implementing strategies for ancillary products, driving long term profitability: delivering fair value whilst acting in the best interests of our customers. Accountabilities Management of strong relationships with our ancillary partners ensuring we effectively manage commercial and contractual relations and customer outcomes to ensure long-standing, mutually beneficial partnerships Responsible for trading performance and customer value outcomes and monitoring of trends and future risks and holding partners to account for delivery against these Responsible for the delivery of good customer outcomes; effective monitoring of customer value and mitigation of potential customer detriment; input to the completion of annual product review & value assessment; and reporting to OpCo / Conduct Committee. Delivery of strategic and tactical initiatives to improve commercial and customer outcomes (including product proposition and pricing reviews, claims process reviews, sales and in life journeys). Working in partnership with other business functions including Pricing, Operations, Claims, IT and Digital & Marketing Strong response to net rate reviews with ability to challenge rating increases based on analysis of claims and loss ratio performance/forecasts Lead, develop and implement Ancillary Product development strategies (Provider / product / pricing / processes) to support the commercial performance whilst ensuring fair consumer value, regulatory compliance and reputational integrity Lead Ancillary Partner strategy with responsibility for the selection, oversight and performance of Ancillary providers for allocated products Support the rectification of any commercial or operational issues. Engaging with colleagues across the business and third party partners to collaboratively resolve issues Support development of new products and propositions as these are developed and introduced. Working across the organisation to look at wider opportunities within the ancillary value chain Essential skills/experience: Experience of working with highly regulated General Insurance products ideally within ancillary or claims function Results-oriented, with drive to deliver against commercial and customer targets Strong numerical reasoning with data analysis Commercial focus and ability to drive strong negotiations that deliver benefits to all parties. Innovative and driven - able to seek out opportunities to disrupt and innovate while also incrementally evolving current practices; Strong stakeholder management experience, within a fast-paced, matrixed environment. Able to build strong connections with other functions to embed strategy and support delivery of trading outcomes Interview Process: 1st Round - Intro call with Hiring manager + 12nd Round - Case study round followed by call with Hiring leader What we will give you: Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Not to mention plenty of recognition and rewards, and the scope to voice your ideas and put them into practice.As a Disability Confident employer, we're committed to ensuring our recruitment processes are fully inclusive - what this means to you is if you're applying for a job with us, you'll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS).For more information on the DCS, please visit our inclusive business page on our careers website Benefits: in addition to a competitive salary and £5k car allowance you will also receive Flexible working - we champion a flexible hybrid working approach - please speak to your recruiter to discuss in more detail Competitive bonus scheme - all colleagues are eligible for our annual 4Cs performance bonus Physical wellbeing - as a Band 4 colleague, Hastings pay for you to receive private medical Insurance (also known as PMI). This gives you flexibility and convenience to see a specialist or consultant and allows you to decide when and where you will be seen Financial wellbeing - as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award-winning package which includes - discounts, cashback, free independent mortgage advice and free access to financial wellbeing support Mental wellbeing programme - we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs There's more! - 27 days annual leave + bank holidays, with the option to buy or sell one of your weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more .Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we'll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve.Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks.At Hastings Direct, we're committed to creating an inclusive environment where everyone has the opportunity
Jan 08, 2026
Full time
Commercial Ancillary Manager page is loaded Commercial Ancillary Managerlocations: Remote Locationtime type: Full timeposted on: Posted Todayjob requisition id: Job Title: Commercial Ancillary Manager Location: Leicester / London / Bexhill / Remote/Hybrid Welcome to Hastings Direct We're a digital insurance provider with a clear strategy to become the best and biggest player in the UK market. As a company, we've made huge investments in our technology, pricing, data and analytics capabilities over the past few years, along with nurturing our 4Cs culture and substantial investment in our people. And as a Finance team, we're doing exactly the same - building a market leading finance technology platform, investing in our team and our approach to leadership development, with a real focus on commercially adding value to the business.The fact you're now reading this job advert means we've tempted you to find out more about . If you like what you see, we hope you'll consider joining our team.We have high standards and understand some people may not apply for jobs unless they feel they tick every box. If you're excited about joining us and think you have some of what we are looking for, even if you're not 100% sure, we would love to hear from you. Role overview Product owner for a range of products within Hastings' Ancillary portfolio, with responsibility for all customer and commercial outcomes. Analyse performance using data and insights to identify opportunities for enhancements to products and pricing; developing and implementing strategies for ancillary products, driving long term profitability: delivering fair value whilst acting in the best interests of our customers. Accountabilities Management of strong relationships with our ancillary partners ensuring we effectively manage commercial and contractual relations and customer outcomes to ensure long-standing, mutually beneficial partnerships Responsible for trading performance and customer value outcomes and monitoring of trends and future risks and holding partners to account for delivery against these Responsible for the delivery of good customer outcomes; effective monitoring of customer value and mitigation of potential customer detriment; input to the completion of annual product review & value assessment; and reporting to OpCo / Conduct Committee. Delivery of strategic and tactical initiatives to improve commercial and customer outcomes (including product proposition and pricing reviews, claims process reviews, sales and in life journeys). Working in partnership with other business functions including Pricing, Operations, Claims, IT and Digital & Marketing Strong response to net rate reviews with ability to challenge rating increases based on analysis of claims and loss ratio performance/forecasts Lead, develop and implement Ancillary Product development strategies (Provider / product / pricing / processes) to support the commercial performance whilst ensuring fair consumer value, regulatory compliance and reputational integrity Lead Ancillary Partner strategy with responsibility for the selection, oversight and performance of Ancillary providers for allocated products Support the rectification of any commercial or operational issues. Engaging with colleagues across the business and third party partners to collaboratively resolve issues Support development of new products and propositions as these are developed and introduced. Working across the organisation to look at wider opportunities within the ancillary value chain Essential skills/experience: Experience of working with highly regulated General Insurance products ideally within ancillary or claims function Results-oriented, with drive to deliver against commercial and customer targets Strong numerical reasoning with data analysis Commercial focus and ability to drive strong negotiations that deliver benefits to all parties. Innovative and driven - able to seek out opportunities to disrupt and innovate while also incrementally evolving current practices; Strong stakeholder management experience, within a fast-paced, matrixed environment. Able to build strong connections with other functions to embed strategy and support delivery of trading outcomes Interview Process: 1st Round - Intro call with Hiring manager + 12nd Round - Case study round followed by call with Hiring leader What we will give you: Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Not to mention plenty of recognition and rewards, and the scope to voice your ideas and put them into practice.As a Disability Confident employer, we're committed to ensuring our recruitment processes are fully inclusive - what this means to you is if you're applying for a job with us, you'll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS).For more information on the DCS, please visit our inclusive business page on our careers website Benefits: in addition to a competitive salary and £5k car allowance you will also receive Flexible working - we champion a flexible hybrid working approach - please speak to your recruiter to discuss in more detail Competitive bonus scheme - all colleagues are eligible for our annual 4Cs performance bonus Physical wellbeing - as a Band 4 colleague, Hastings pay for you to receive private medical Insurance (also known as PMI). This gives you flexibility and convenience to see a specialist or consultant and allows you to decide when and where you will be seen Financial wellbeing - as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award-winning package which includes - discounts, cashback, free independent mortgage advice and free access to financial wellbeing support Mental wellbeing programme - we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs There's more! - 27 days annual leave + bank holidays, with the option to buy or sell one of your weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more .Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we'll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve.Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks.At Hastings Direct, we're committed to creating an inclusive environment where everyone has the opportunity

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