Senior Product Manager - Road Operations Transformation Reference NVR02997 Contract Type Full Time Location Oldbury Closing Date 19-01-2026 Company Description/ Business Unit Job Title: Senior Product Manager - Road Operations Transformation Location: Oldbury - Hybrid - Three Days in Office Employment Type: Permanent Hours: Monday-Friday AA Summary Think the AA is just about roadside assistance? Think again! As one of the UK's most trusted brands, we provide a wide range of services to millions of customers. From comprehensive Home and Motor Insurance to personalised Financial Services like Loans and Savings, and outstanding B2B, Consumer, Business Services, Driver Training, Car Care, and Service Maintenance and Repair, we've got you covered. Our mission is to keep Britain moving, and we're looking for dedicated individuals to join our team. Ready to join us? This is the job Join us as a Senior Product Manager - Road Operations Transformation and help shape the future of roadside services. You'll lead the charge in delivering innovative solutions that enhance our fleet, people, and processes, ensuring we continue to provide exceptional service to millions of customers. Working closely with stakeholders across the business, you'll drive forward a transformation roadmap that's focused on efficiency, accountability, and data led decision making. This is a strategic role at the heart of a major change programme. You'll be the voice of the customer, translating business needs into high impact solutions, and collaborating with partners to future prove our technology and operations. If you're passionate about driving meaningful change and thrive in a fast paced, forward thinking environment, this is your opportunity to make a real difference. What will I be doing? Leading the strategic direction of a core pillar within a high profile transformation programme, shaping the future of roadside operations Developing robust, data driven business cases to support informed decision making and ensure delivery of measurable outcomes Acting as the senior voice of the customer, translating complex business needs into impactful solutions that drive operational excellence Partnering with senior stakeholders across the organisation to capture, challenge and refine business requirements with precision Bringing external insight into the business by exploring market trends, competitor activity and emerging technologies Collaborating with fellow Product Managers and Business Application Owners to shape and prioritise a product backlog aligned to strategic goals Driving governance and alignment by maintaining clear documentation and ensuring all activities support wider organisational objectives Applying subject matter expertise to oversee solution design and testing, ensuring outputs are fit for purpose and future ready Identifying and managing cross functional dependencies to enable seamless delivery and integration of new solutions Providing clear, regular updates to senior stakeholders, highlighting risks, opportunities and progress against key milestones What do I need? Proven experience in leading the delivery of high impact projects across varied scale and scope A strong background in business transformation, with a focus on operational and customer centric improvements Demonstrated ability to manage and influence large, diverse stakeholder groups, including senior leadership A solid understanding of commercial operations and customer service environments Expertise in facilitating workshops, leading strategic discussions, and driving consensus Excellent communication skills, with the ability to engage professionally across all levels of the organisation Familiarity with the full software development lifecycle and project delivery methodologies Strong analytical skills, with experience in process mapping, requirements gathering and solution design A sound understanding of systems architecture and how technology enables business outcomes Proficiency in using tools such as Jira, Confluence, MIRO, Figma and Microsoft 365 in day to day delivery Additional information We're always looking to recognise and reward our employees for the work they do. As a valued member of The AA team, you'll have access to a range of benefits including: 25 days annual leave plus bank holidays + holiday buying scheme Worksave pension scheme with up to 7% employer contribution Free AA breakdown membership from Day 1 plus 50% discount for family and friends Discounts on AA products including car and home insurance Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more Company funded life assurance Diverse learning and development opportunities to support you to progress in your career Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family Plus, so much more! We're an equal opportunities employer and welcome applications from everyone. The AA values diversity and the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best and feel like you truly belong. We have five communities to bring together people with shared characteristics and backgrounds and drive positive change. As part of the onboarding process, we complete several pre employment checks including work reference, credit and criminal record checks. We may close the vacancy sooner than the advertised date if we get a high volume of applications, please apply now if you are interested.
Jan 07, 2026
Full time
Senior Product Manager - Road Operations Transformation Reference NVR02997 Contract Type Full Time Location Oldbury Closing Date 19-01-2026 Company Description/ Business Unit Job Title: Senior Product Manager - Road Operations Transformation Location: Oldbury - Hybrid - Three Days in Office Employment Type: Permanent Hours: Monday-Friday AA Summary Think the AA is just about roadside assistance? Think again! As one of the UK's most trusted brands, we provide a wide range of services to millions of customers. From comprehensive Home and Motor Insurance to personalised Financial Services like Loans and Savings, and outstanding B2B, Consumer, Business Services, Driver Training, Car Care, and Service Maintenance and Repair, we've got you covered. Our mission is to keep Britain moving, and we're looking for dedicated individuals to join our team. Ready to join us? This is the job Join us as a Senior Product Manager - Road Operations Transformation and help shape the future of roadside services. You'll lead the charge in delivering innovative solutions that enhance our fleet, people, and processes, ensuring we continue to provide exceptional service to millions of customers. Working closely with stakeholders across the business, you'll drive forward a transformation roadmap that's focused on efficiency, accountability, and data led decision making. This is a strategic role at the heart of a major change programme. You'll be the voice of the customer, translating business needs into high impact solutions, and collaborating with partners to future prove our technology and operations. If you're passionate about driving meaningful change and thrive in a fast paced, forward thinking environment, this is your opportunity to make a real difference. What will I be doing? Leading the strategic direction of a core pillar within a high profile transformation programme, shaping the future of roadside operations Developing robust, data driven business cases to support informed decision making and ensure delivery of measurable outcomes Acting as the senior voice of the customer, translating complex business needs into impactful solutions that drive operational excellence Partnering with senior stakeholders across the organisation to capture, challenge and refine business requirements with precision Bringing external insight into the business by exploring market trends, competitor activity and emerging technologies Collaborating with fellow Product Managers and Business Application Owners to shape and prioritise a product backlog aligned to strategic goals Driving governance and alignment by maintaining clear documentation and ensuring all activities support wider organisational objectives Applying subject matter expertise to oversee solution design and testing, ensuring outputs are fit for purpose and future ready Identifying and managing cross functional dependencies to enable seamless delivery and integration of new solutions Providing clear, regular updates to senior stakeholders, highlighting risks, opportunities and progress against key milestones What do I need? Proven experience in leading the delivery of high impact projects across varied scale and scope A strong background in business transformation, with a focus on operational and customer centric improvements Demonstrated ability to manage and influence large, diverse stakeholder groups, including senior leadership A solid understanding of commercial operations and customer service environments Expertise in facilitating workshops, leading strategic discussions, and driving consensus Excellent communication skills, with the ability to engage professionally across all levels of the organisation Familiarity with the full software development lifecycle and project delivery methodologies Strong analytical skills, with experience in process mapping, requirements gathering and solution design A sound understanding of systems architecture and how technology enables business outcomes Proficiency in using tools such as Jira, Confluence, MIRO, Figma and Microsoft 365 in day to day delivery Additional information We're always looking to recognise and reward our employees for the work they do. As a valued member of The AA team, you'll have access to a range of benefits including: 25 days annual leave plus bank holidays + holiday buying scheme Worksave pension scheme with up to 7% employer contribution Free AA breakdown membership from Day 1 plus 50% discount for family and friends Discounts on AA products including car and home insurance Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more Company funded life assurance Diverse learning and development opportunities to support you to progress in your career Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family Plus, so much more! We're an equal opportunities employer and welcome applications from everyone. The AA values diversity and the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best and feel like you truly belong. We have five communities to bring together people with shared characteristics and backgrounds and drive positive change. As part of the onboarding process, we complete several pre employment checks including work reference, credit and criminal record checks. We may close the vacancy sooner than the advertised date if we get a high volume of applications, please apply now if you are interested.
Choose a partner with intimate knowledge of your industry and first-hand experience of defining its future.Select your locationSelect your locationIndustriesChoose a partner with intimate knowledge of your industry and first-hand experience of defining its future.Glasgow, London, Manchester# AI & Data Science Manager / Senior ManagerAt Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose.In a world of globalisation and constant innovation organisations are creating, consuming, and transforming unprecedented volumes of data. We work alongside our clients to extract and leverage key insights driven by our Data Science and Analytics expertise and capabilities. It's an exciting time to join our Data Science Team as we grow together to keep up with client demand and launch offerings to the market. In your role, you will partner with our clients to deliver outcomes through the application of cutting-edge data science methods. YOUR ROLE In this position you will play a key part in: Lead delivery of Agentic & Generative AI, Data Science, and Analytics projects, ensuring client expectations are met at every stage. Inspire clients by demonstrating the transformative potential of Agentic & Gen AI and data science to unlock business value. Design and implement scalable AI solutions in collaboration with architecture and platform teams. Mentor and develop data science consultants, championing technical excellence and delivery standards. Drive business growth by contributing to proposals, pitches, and strategic direction alongside leading client delivery.As part of your role you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories: Business Development - Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events. Internal contribution - Campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development. Learning & development - Training to support your career development and the skills demand within the company, certifications etc. YOUR PROFILE We'd love to meet someone with: Proven experience leading complex data science, Agentic & Generative AI, and analytics projects, delivering value across the ML lifecycle using strong foundations in statistical modelling, natural language processing, time-series analysis, spatial analytics, and mathematical modelling methodologies. Experience managing the delivery of AI/Data Science projects, gained through roles in either a consulting firm or industry, leading end-to-end client engagements. A growth mindset with strong collaboration, communication, and analytical skills, able to build and maintain stakeholder relationships and influence effectively within a matrixed consulting environment. The ability to apply domain expertise and AI/ML innovation to solve client challenges, and present clear, compelling insights to diverse audiences. A proactive approach to business growth - identifying opportunities, contributing to proposals and pitches, fostering client trust, and supporting others' professional development within the organisation.Working knowledge in one or more of the following areas: Cloud data platforms such as Google Cloud, AWS, Azure, and Databricks. Programming languages such as Python, R, or PySpark. Agentic & Generative AI platforms such as Microsoft Copilot Studio, Adept AI, UiPath, OpenAI GPT-5 Agents, Orby AI, and Beam AI. DevOps and MLOps principles for production AI deployments.Data Science Consulting brings an inventive quantitative approach to our clients' biggest business and data challenges to unlock tangible business value by delivering intelligent data products and solutions through rapid innovation leveraging AI. We strive to be acknowledged as innovative and industry leading data science professionals and seek to achieve this by focusing on three area of the data science lifecycle:To be successfully appointed to this role, it is a requirement to obtain Security Check (SC) clearance. ( To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements.Throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality. Some posts are restricted to sole UK Nationals for security reasons; therefore you may be asked about your citizenship in the application process. Exploring the art of the possible with AI by combining domain knowledge and AI expertise to identify opportunities across industries and functions where AI can deliver value and by shaping AI/ML roadmaps, and ideation using use cases aligned with data science and business strategies. Accelerating impact with AI by enabling proof of value through prototypes and by translating complex AI concepts into practical solutions that democratise access and maximise business advantage for our clients. Scaling AI from lab to live by defining and implementing responsible AI design principles throughout the AI journey and establishing sustainable, resilient, and scalable AI/ML Ops architectures and platforms for integrating AI products and solutions into business processes for real-time decision making. Declare they have a disability, and Meet the minimum essential criteria for the role.We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing.Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice.We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance.Experience levelExperienced ProfessionalsLocationGlasgow, London, Manchester
Jan 07, 2026
Full time
Choose a partner with intimate knowledge of your industry and first-hand experience of defining its future.Select your locationSelect your locationIndustriesChoose a partner with intimate knowledge of your industry and first-hand experience of defining its future.Glasgow, London, Manchester# AI & Data Science Manager / Senior ManagerAt Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose.In a world of globalisation and constant innovation organisations are creating, consuming, and transforming unprecedented volumes of data. We work alongside our clients to extract and leverage key insights driven by our Data Science and Analytics expertise and capabilities. It's an exciting time to join our Data Science Team as we grow together to keep up with client demand and launch offerings to the market. In your role, you will partner with our clients to deliver outcomes through the application of cutting-edge data science methods. YOUR ROLE In this position you will play a key part in: Lead delivery of Agentic & Generative AI, Data Science, and Analytics projects, ensuring client expectations are met at every stage. Inspire clients by demonstrating the transformative potential of Agentic & Gen AI and data science to unlock business value. Design and implement scalable AI solutions in collaboration with architecture and platform teams. Mentor and develop data science consultants, championing technical excellence and delivery standards. Drive business growth by contributing to proposals, pitches, and strategic direction alongside leading client delivery.As part of your role you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories: Business Development - Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events. Internal contribution - Campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development. Learning & development - Training to support your career development and the skills demand within the company, certifications etc. YOUR PROFILE We'd love to meet someone with: Proven experience leading complex data science, Agentic & Generative AI, and analytics projects, delivering value across the ML lifecycle using strong foundations in statistical modelling, natural language processing, time-series analysis, spatial analytics, and mathematical modelling methodologies. Experience managing the delivery of AI/Data Science projects, gained through roles in either a consulting firm or industry, leading end-to-end client engagements. A growth mindset with strong collaboration, communication, and analytical skills, able to build and maintain stakeholder relationships and influence effectively within a matrixed consulting environment. The ability to apply domain expertise and AI/ML innovation to solve client challenges, and present clear, compelling insights to diverse audiences. A proactive approach to business growth - identifying opportunities, contributing to proposals and pitches, fostering client trust, and supporting others' professional development within the organisation.Working knowledge in one or more of the following areas: Cloud data platforms such as Google Cloud, AWS, Azure, and Databricks. Programming languages such as Python, R, or PySpark. Agentic & Generative AI platforms such as Microsoft Copilot Studio, Adept AI, UiPath, OpenAI GPT-5 Agents, Orby AI, and Beam AI. DevOps and MLOps principles for production AI deployments.Data Science Consulting brings an inventive quantitative approach to our clients' biggest business and data challenges to unlock tangible business value by delivering intelligent data products and solutions through rapid innovation leveraging AI. We strive to be acknowledged as innovative and industry leading data science professionals and seek to achieve this by focusing on three area of the data science lifecycle:To be successfully appointed to this role, it is a requirement to obtain Security Check (SC) clearance. ( To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements.Throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality. Some posts are restricted to sole UK Nationals for security reasons; therefore you may be asked about your citizenship in the application process. Exploring the art of the possible with AI by combining domain knowledge and AI expertise to identify opportunities across industries and functions where AI can deliver value and by shaping AI/ML roadmaps, and ideation using use cases aligned with data science and business strategies. Accelerating impact with AI by enabling proof of value through prototypes and by translating complex AI concepts into practical solutions that democratise access and maximise business advantage for our clients. Scaling AI from lab to live by defining and implementing responsible AI design principles throughout the AI journey and establishing sustainable, resilient, and scalable AI/ML Ops architectures and platforms for integrating AI products and solutions into business processes for real-time decision making. Declare they have a disability, and Meet the minimum essential criteria for the role.We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing.Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice.We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance.Experience levelExperienced ProfessionalsLocationGlasgow, London, Manchester
Head Chef Overview The Head Chef will lead the kitchen brigade in delivering an exceptional lifestyle dining experience. By setting the standard for culture, creativity, and service excellence, the Head Chef will drive both commercial performance and brand success. The Gallery is a contemporary international grill and bar concept, complemented by an in-residence dining service and a pop-up roof deck designed for year-round activations and events. The organisation is committed to safeguarding and promoting the welfare of children and adults at risk and expects all team members and volunteers to share this commitment. Appropriate background and DBS checks will be completed prior to employment commencing. The Role & Responsibilities Design, deliver, and evolve a best-in-class, award-winning food and beverage offering Lead, inspire, and develop a high-performing kitchen team within a premium, high-profile environment Champion innovation and create a culture of continuous menu development Maintain strong financial control across labour, food, and operational costs while protecting menu quality and integrity Place both guest and team experience at the heart of the operation, leading by example and fostering a positive, empowered culture Work closely with the F&B Manager and General Manager on menu development, ensuring consistency, quality, and creativity Partner with external catering suppliers to deliver large-scale and high-profile event hospitality Inspire creativity and ambition across the kitchen team to consistently exceed expectations Take full ownership of departmental Profit & Loss, including budgeting, forecasting, and financial planning Implement clear procedures, policies, and checklists that provide structure while minimising administration during peak service Plan and manage staff rotas, holidays, and leave in line with business demands Communicate, implement, and monitor operational standards set by the General Manager Ensure robust controls are in place for stock, equipment, and departmental budgets Oversee ordering and purchasing processes, maintaining accurate stock levels Ensure all team members are trained in procedures, safe working practices, and luxury service standards Act as the primary point of contact for guest feedback and complaints, including in-person, digital, and social platforms Proactively identify and resolve issues impacting food quality or operational performance Provide recommendations to senior management on improvements beyond direct control Maintain clear communication with all department heads regarding operational changes Contribute to the planning and delivery of wider business objectives Performance & Success Measures We are driven by a clear vision, guided by strong brand values, and committed to achieving industry-leading and award-winning standards. Our Vision To be recognised as one of the most exciting, authentic, and intelligently created hospitality destinations in the world. Our Values & Brand Standards We are Ultimate Hosts passionate, intuitive, and dedicated to making every guest experience effortless. We are Complete Connoisseurs innovative, detail-driven, and uncompromising on quality, presentation, and consistency. Key Performance Focus Areas: Culinary Leadership You will be the ambassador for all food operations, creating a profitable and dynamic dining environment that places guest experience at its core. Creativity, consistency, wellbeing, and performance will underpin everything the kitchen delivers. Guest & Owner Experience You will build and lead a team aligned with the passions of our guests and owners, ensuring every stay is seamless, memorable, and effortless. Commercial & Financial Performance You will demonstrate strong business acumen and commercial awareness, driving revenue while tightly controlling costs and protecting profit. Detailed objectives will be agreed through the Personal Development Review (PDR) process. Experience, Skills & Expertise Minimum of 2 years experience as a Head Chef or Senior Sous Chef within a successful lifestyle or distinctive restaurant Pre-opening experience is highly desirable Proven ability to manage and develop teams of 15+ staff A confident, positive, and inspirational leadership style Strong communication skills with an excellent command of English Immaculate standards of personal presentation and hygiene Full, clean UK driving licence
Jan 07, 2026
Full time
Head Chef Overview The Head Chef will lead the kitchen brigade in delivering an exceptional lifestyle dining experience. By setting the standard for culture, creativity, and service excellence, the Head Chef will drive both commercial performance and brand success. The Gallery is a contemporary international grill and bar concept, complemented by an in-residence dining service and a pop-up roof deck designed for year-round activations and events. The organisation is committed to safeguarding and promoting the welfare of children and adults at risk and expects all team members and volunteers to share this commitment. Appropriate background and DBS checks will be completed prior to employment commencing. The Role & Responsibilities Design, deliver, and evolve a best-in-class, award-winning food and beverage offering Lead, inspire, and develop a high-performing kitchen team within a premium, high-profile environment Champion innovation and create a culture of continuous menu development Maintain strong financial control across labour, food, and operational costs while protecting menu quality and integrity Place both guest and team experience at the heart of the operation, leading by example and fostering a positive, empowered culture Work closely with the F&B Manager and General Manager on menu development, ensuring consistency, quality, and creativity Partner with external catering suppliers to deliver large-scale and high-profile event hospitality Inspire creativity and ambition across the kitchen team to consistently exceed expectations Take full ownership of departmental Profit & Loss, including budgeting, forecasting, and financial planning Implement clear procedures, policies, and checklists that provide structure while minimising administration during peak service Plan and manage staff rotas, holidays, and leave in line with business demands Communicate, implement, and monitor operational standards set by the General Manager Ensure robust controls are in place for stock, equipment, and departmental budgets Oversee ordering and purchasing processes, maintaining accurate stock levels Ensure all team members are trained in procedures, safe working practices, and luxury service standards Act as the primary point of contact for guest feedback and complaints, including in-person, digital, and social platforms Proactively identify and resolve issues impacting food quality or operational performance Provide recommendations to senior management on improvements beyond direct control Maintain clear communication with all department heads regarding operational changes Contribute to the planning and delivery of wider business objectives Performance & Success Measures We are driven by a clear vision, guided by strong brand values, and committed to achieving industry-leading and award-winning standards. Our Vision To be recognised as one of the most exciting, authentic, and intelligently created hospitality destinations in the world. Our Values & Brand Standards We are Ultimate Hosts passionate, intuitive, and dedicated to making every guest experience effortless. We are Complete Connoisseurs innovative, detail-driven, and uncompromising on quality, presentation, and consistency. Key Performance Focus Areas: Culinary Leadership You will be the ambassador for all food operations, creating a profitable and dynamic dining environment that places guest experience at its core. Creativity, consistency, wellbeing, and performance will underpin everything the kitchen delivers. Guest & Owner Experience You will build and lead a team aligned with the passions of our guests and owners, ensuring every stay is seamless, memorable, and effortless. Commercial & Financial Performance You will demonstrate strong business acumen and commercial awareness, driving revenue while tightly controlling costs and protecting profit. Detailed objectives will be agreed through the Personal Development Review (PDR) process. Experience, Skills & Expertise Minimum of 2 years experience as a Head Chef or Senior Sous Chef within a successful lifestyle or distinctive restaurant Pre-opening experience is highly desirable Proven ability to manage and develop teams of 15+ staff A confident, positive, and inspirational leadership style Strong communication skills with an excellent command of English Immaculate standards of personal presentation and hygiene Full, clean UK driving licence
We are delighted to be working in partnership with World Vision UK. As a global Christian humanitarian charity, World Vision is dedicated to tackling the root causes of poverty and injustice, empowering children, families, and communities to thrive. Through advocacy, emergency relief, and long-term development, they bring hope and transformation where it s needed most. At the heart of their mission is a deep commitment to demonstrating God s unconditional love. We are seeking a meticulous and strategic Prospect Researcher to play a vital role in supporting fundraising growth by identifying, validating and researching potential major donors, mid-level supporters, churches, trusts and foundations, and corporate partners. As part of the Fundraising and Marketing Directorate, you'll help unlock resources that transform lives and bring lasting change to vulnerable communities worldwide, contributing to World Vision's ambitious goal to impact 5.5 million lives and raise £100m in sustainable income by 2029. In this important role, you'll proactively identify and qualify new major gift prospects using a range of internal and external sources, conducting detailed research to assess giving potential, affinity, and influence. Working closely with relationship managers across Major, Mid-Level, Trusts & Foundations, and Church teams, you'll ensure they have the insights and tools to prioritise prospects, build effective donor journeys, and steward relationships for maximum impact. You'll support systematic prospect management, provide concise, high-quality profiles and briefing notes to equip fundraisers ahead of meetings and events, and produce regular reports on the prospect pipeline and fundraising KPIs. You'll also contribute to horizon scanning, identifying new opportunities in the external landscape that align with World Vision's mission and fundraising strategy. This is an excellent opportunity to use your research and analytical skills to directly support life-changing work with vulnerable children around the world. The successful candidate must be able to demonstrate: Proven experience in the field of prospect research of major donor prospects Strong understanding of GDPR and ethical considerations in data gathering and donor profiling Expertise using CRM platforms for prospect tracking and portfolio management Ability to interpret and validate data from multiple sources Come and be part of a mission-focused organisation where your research expertise will directly contribute to bringing opportunity, dignity and lasting transformation to vulnerable children and communities across nearly 100 countries. By equipping fundraisers with high-quality research, you'll help unlock resources that transform lives and bring lasting change to those who need it most. This role is subject to a Enhanced DBS check, which will be carried out by the employer. For more information, please contact Nick Thomas, Senior Consultant, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement. Charisma is committed to inclusive and accessible recruitment processes. If you have any reasonable adjustments or wish to apply for this role under the Disability Confident Scheme, please confirm in your application, or contact our Operations Teams separately. Charisma will ensure all candidates who disclose that they wish to apply under the Disability Confident Scheme and that meet the minimum criteria for the role will receive an opportunity to interview with the Charisma Consultant representing the vacancy. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status or other category protected by law. Location: Hybrid / Milton Keynes (2 days per week onsite) Closing date for applications: Applications are being reviewed on receipt and interviews will be conducted on a rolling basis. When a suitable candidate is found the role will close, so please apply without delay to avoid disappointment.
Jan 07, 2026
Full time
We are delighted to be working in partnership with World Vision UK. As a global Christian humanitarian charity, World Vision is dedicated to tackling the root causes of poverty and injustice, empowering children, families, and communities to thrive. Through advocacy, emergency relief, and long-term development, they bring hope and transformation where it s needed most. At the heart of their mission is a deep commitment to demonstrating God s unconditional love. We are seeking a meticulous and strategic Prospect Researcher to play a vital role in supporting fundraising growth by identifying, validating and researching potential major donors, mid-level supporters, churches, trusts and foundations, and corporate partners. As part of the Fundraising and Marketing Directorate, you'll help unlock resources that transform lives and bring lasting change to vulnerable communities worldwide, contributing to World Vision's ambitious goal to impact 5.5 million lives and raise £100m in sustainable income by 2029. In this important role, you'll proactively identify and qualify new major gift prospects using a range of internal and external sources, conducting detailed research to assess giving potential, affinity, and influence. Working closely with relationship managers across Major, Mid-Level, Trusts & Foundations, and Church teams, you'll ensure they have the insights and tools to prioritise prospects, build effective donor journeys, and steward relationships for maximum impact. You'll support systematic prospect management, provide concise, high-quality profiles and briefing notes to equip fundraisers ahead of meetings and events, and produce regular reports on the prospect pipeline and fundraising KPIs. You'll also contribute to horizon scanning, identifying new opportunities in the external landscape that align with World Vision's mission and fundraising strategy. This is an excellent opportunity to use your research and analytical skills to directly support life-changing work with vulnerable children around the world. The successful candidate must be able to demonstrate: Proven experience in the field of prospect research of major donor prospects Strong understanding of GDPR and ethical considerations in data gathering and donor profiling Expertise using CRM platforms for prospect tracking and portfolio management Ability to interpret and validate data from multiple sources Come and be part of a mission-focused organisation where your research expertise will directly contribute to bringing opportunity, dignity and lasting transformation to vulnerable children and communities across nearly 100 countries. By equipping fundraisers with high-quality research, you'll help unlock resources that transform lives and bring lasting change to those who need it most. This role is subject to a Enhanced DBS check, which will be carried out by the employer. For more information, please contact Nick Thomas, Senior Consultant, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement. Charisma is committed to inclusive and accessible recruitment processes. If you have any reasonable adjustments or wish to apply for this role under the Disability Confident Scheme, please confirm in your application, or contact our Operations Teams separately. Charisma will ensure all candidates who disclose that they wish to apply under the Disability Confident Scheme and that meet the minimum criteria for the role will receive an opportunity to interview with the Charisma Consultant representing the vacancy. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status or other category protected by law. Location: Hybrid / Milton Keynes (2 days per week onsite) Closing date for applications: Applications are being reviewed on receipt and interviews will be conducted on a rolling basis. When a suitable candidate is found the role will close, so please apply without delay to avoid disappointment.
The Operational Resilience team is a first line assurance oversight team who work with colleagues at all levels across the business to understand our business services, their underlying processes and ensure their dependencies are mapped, regularly tested, and reported appropriately. The Operational Resilience Analyst delivers varied programme of work which is documented in the Operational Resilience Plan. As an Operational Resilience Analyst, you will also play a role in ensuring the firm meets its obligations under the FCA's Consumer Duty.Your work will directly support the firm's commitment to delivering good outcomes for customers including ensuring continued resiliency of the assets which we rely on to deliver services to our customers. What does the job involve? The Operational Resilience Analyst is responsible for the delivery of the Operational Resilience objectives as set out in the Operational Resilience Methodology. This is achieved by; Taking ownership of several resilience mapping workbooks and ensuring that they remain current and complete, clearly evidencing where there are contingency gaps. Supports the Operational Resilience Manager to review Impact Tolerances, ensuring relevant metrics are collated, analysed and documented. Leading on the delivery and robust documentation of a broad range of scenario tests, which includes producing delivery slides, running desktop exercises, performing data analysis, and simulation exercises and ensuring all related materials are accurate and complete. Assisting with the design of resilience targets, working with the wider business to ensure that resilience tests are performed where necessary by Technology Services Takes ownership of documenting in-depth lessons learned and vulnerabilities following scenario testing or real disruption and can articulate the findings to a senior audience Maintaining and/or monitoring resilience related policies, procedures and response plans. Producing clear and accurate MI and reporting in various formats each month Assists with the collation and documentation of Third Party Supplier resilience assurance and escalates effectively where there are resilience gaps. What you'll have This role sits within the First Line Assurance Oversight team and is ideal for someone with a strong understanding of our business operations or previous experience in Operational Resilience. The successful candidate will be able to demonstrate the following skills and experience; Minimum of three years' experience in the Financial Services sector within an oversight role or a role which has required meticulous documentation and professionalism. Highly organised with a strong sense of governance Can work independently as well as part of a team Able to communicate proactively and confidently to influence stakeholders across the business Is forward thinking and anticipates deadlines without prompting Has a genuine interest in resilience and strengthening our capabilities and contingency planning Has a strong sense of ownership About us: AJ Bell is one of the fastest-growing investment platform businesses in the UK offering an award-winning range of solutions that caters for everyone, from professional financial advisers to DIY investors with little to no experience. We have over 644,000 customers using our award-winning platform propositions to manage assets totalling more than £103.3 billion. Our customers trust us with their investments, and by continuously striving to make investing easier, we aim to help even more people take control of their financial futures. Having listed on the Main Market of the London Stock Exchange in December 2018, AJ Bell is now a FTSE 250 company. Headquartered in Manchester with offices in central London and Bristol, we now have over 1,500 employees and have been named one of the UK's 'Best 100 Companies to Work For' for six consecutive years and in 2025 named a Great Place to Work . At AJ Bell you can expect a friendly working environment with a strong sense of teamwork, we have a great sense of pride in what we do, and this is reflected in our guiding principles. What we offer: Starting holiday entitlement of 25 days, increasing up to 31 days with length of service plus a holiday buy and sell scheme A choice of pension schemes with matched contributions up to 6% Discretionary bonus scheme Annual free share awards scheme Buy As You Earn (BAYE) Scheme Health Cash Plan - provided by SimplyHealth Discounted private healthcare scheme and dental plan Free on-site gym providing a wide range of free classes Employee Assistance Programme Sick pay+ pledge Enhanced maternity, paternity, and shared parental leave Discounted nursery fees at Kids Planet on Exchange Quay Loans for travel season tickets Charitable giving opportunities through salary sacrifice Calendar of social events, including monthly payday drinks, annual Christmas party, summer party and much more Parking at Exchange Quay (Subject to availability) Personal development programmes built around you and your career goals, including access to personal skills workshops Ongoing technical training Peer recognition scheme, with rewards including restaurant and shopping vouchers or time off Monthly leadership breakfasts and lunches Casual dress code Access to a range of benefits from our sponsorship deals At AJ Bell, our people are the heart of our culture. We believe in building strong connections by working together. That's why we offer a hybrid working model, where you'll spend a minimum of 50% of your working time per month in the office. For new team members, an initial period will be full-time in the office to help you immerse yourself in our business and build valuable relationships with your colleagues. AJ Bell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and all employees are empowered to bring their whole self to work. We do not discriminate on the basis of race, sex, gender identity, sexual orientation, age, pregnancy, religion, physical and mental disability, marital status and any other characteristics protected by the Equality Act 2010. All decisions to hire are based on qualifications, merit and business need. If you like the sound of the above or just want to know more about the company and the role, we'd love to speak to you.
Jan 07, 2026
Full time
The Operational Resilience team is a first line assurance oversight team who work with colleagues at all levels across the business to understand our business services, their underlying processes and ensure their dependencies are mapped, regularly tested, and reported appropriately. The Operational Resilience Analyst delivers varied programme of work which is documented in the Operational Resilience Plan. As an Operational Resilience Analyst, you will also play a role in ensuring the firm meets its obligations under the FCA's Consumer Duty.Your work will directly support the firm's commitment to delivering good outcomes for customers including ensuring continued resiliency of the assets which we rely on to deliver services to our customers. What does the job involve? The Operational Resilience Analyst is responsible for the delivery of the Operational Resilience objectives as set out in the Operational Resilience Methodology. This is achieved by; Taking ownership of several resilience mapping workbooks and ensuring that they remain current and complete, clearly evidencing where there are contingency gaps. Supports the Operational Resilience Manager to review Impact Tolerances, ensuring relevant metrics are collated, analysed and documented. Leading on the delivery and robust documentation of a broad range of scenario tests, which includes producing delivery slides, running desktop exercises, performing data analysis, and simulation exercises and ensuring all related materials are accurate and complete. Assisting with the design of resilience targets, working with the wider business to ensure that resilience tests are performed where necessary by Technology Services Takes ownership of documenting in-depth lessons learned and vulnerabilities following scenario testing or real disruption and can articulate the findings to a senior audience Maintaining and/or monitoring resilience related policies, procedures and response plans. Producing clear and accurate MI and reporting in various formats each month Assists with the collation and documentation of Third Party Supplier resilience assurance and escalates effectively where there are resilience gaps. What you'll have This role sits within the First Line Assurance Oversight team and is ideal for someone with a strong understanding of our business operations or previous experience in Operational Resilience. The successful candidate will be able to demonstrate the following skills and experience; Minimum of three years' experience in the Financial Services sector within an oversight role or a role which has required meticulous documentation and professionalism. Highly organised with a strong sense of governance Can work independently as well as part of a team Able to communicate proactively and confidently to influence stakeholders across the business Is forward thinking and anticipates deadlines without prompting Has a genuine interest in resilience and strengthening our capabilities and contingency planning Has a strong sense of ownership About us: AJ Bell is one of the fastest-growing investment platform businesses in the UK offering an award-winning range of solutions that caters for everyone, from professional financial advisers to DIY investors with little to no experience. We have over 644,000 customers using our award-winning platform propositions to manage assets totalling more than £103.3 billion. Our customers trust us with their investments, and by continuously striving to make investing easier, we aim to help even more people take control of their financial futures. Having listed on the Main Market of the London Stock Exchange in December 2018, AJ Bell is now a FTSE 250 company. Headquartered in Manchester with offices in central London and Bristol, we now have over 1,500 employees and have been named one of the UK's 'Best 100 Companies to Work For' for six consecutive years and in 2025 named a Great Place to Work . At AJ Bell you can expect a friendly working environment with a strong sense of teamwork, we have a great sense of pride in what we do, and this is reflected in our guiding principles. What we offer: Starting holiday entitlement of 25 days, increasing up to 31 days with length of service plus a holiday buy and sell scheme A choice of pension schemes with matched contributions up to 6% Discretionary bonus scheme Annual free share awards scheme Buy As You Earn (BAYE) Scheme Health Cash Plan - provided by SimplyHealth Discounted private healthcare scheme and dental plan Free on-site gym providing a wide range of free classes Employee Assistance Programme Sick pay+ pledge Enhanced maternity, paternity, and shared parental leave Discounted nursery fees at Kids Planet on Exchange Quay Loans for travel season tickets Charitable giving opportunities through salary sacrifice Calendar of social events, including monthly payday drinks, annual Christmas party, summer party and much more Parking at Exchange Quay (Subject to availability) Personal development programmes built around you and your career goals, including access to personal skills workshops Ongoing technical training Peer recognition scheme, with rewards including restaurant and shopping vouchers or time off Monthly leadership breakfasts and lunches Casual dress code Access to a range of benefits from our sponsorship deals At AJ Bell, our people are the heart of our culture. We believe in building strong connections by working together. That's why we offer a hybrid working model, where you'll spend a minimum of 50% of your working time per month in the office. For new team members, an initial period will be full-time in the office to help you immerse yourself in our business and build valuable relationships with your colleagues. AJ Bell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and all employees are empowered to bring their whole self to work. We do not discriminate on the basis of race, sex, gender identity, sexual orientation, age, pregnancy, religion, physical and mental disability, marital status and any other characteristics protected by the Equality Act 2010. All decisions to hire are based on qualifications, merit and business need. If you like the sound of the above or just want to know more about the company and the role, we'd love to speak to you.
Finance Business Partner - Retail Costs & Service charge page is loaded Finance Business Partner - Retail Costs & Service chargelocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: R# We are Landsec We identify and shape places that create opportunity, enhance quality of life, and bring joy to the people connected to them.This is how we've created the UK's leading portfolio of urban places and one of the largest real estate companies in Europe.Our £10 billion portfolio is built around premium workplaces, the country's pre-eminent retail platform, and a residential pipeline that will redefine urban life.We've honed this ability over 80 years. Spotting the opportunities, building the partnerships, and continually adapting to shape the places that meet the needs of a changing world.Places where life happens. Where businesses grow. And where cities are defined. Location: The role is based in London, Victoria. The role offers hybrid working, with majority of the working week in the office. We recommend discussing arrangements with the hiring manager to find the best fit for both you and the role. The Team Reporting into the Finance Director - Retail, the role will work closely with the other Finance Business Partners, the Commercial Planning & Performance team and FP&A. Key business partners will be the Head of Consumer, Head of Retail Operations and the relevant Asset Directors. The role Business partner aligned to ExCo members - Head of Consumer, Head of Retail Operations, as well as partnering on specific assets with Asset Directors Manage performance and develop financial plans for Retail's cost-base and commercialisation activities, working across the portfolio to drive performance through analysis and initiatives to drive income Principle Accountabilities Act as a key business partner to ExCo members, business leads, Asset Managers and Directors across cost, service charge and allocated asset portfolios, providing robust challenge and influencing delivery of financial KPIs. Lead budgeting and forecasting for the portfolio, ensuring submissions are realistic yet challenging, benchmarked against best practice, and supported by scenario planning with clear articulation of risks, opportunities and trade-offs. Work closely with Commercial FP&A to design and deliver forward-looking executive reports, insightful analysis and exception reporting that enable informed decisions and identify opportunities to enhance portfolio performance. Serve as the primary strategic partner to business leads, translating monthly results into actionable plans to improve NRI, margin and KPI trends, and presenting clear options for performance improvement. Drive commercial performance across cost, service charge, commercialisation and assets, challenging teams to deliver better outcomes and embedding a culture of continuous improvement. Provide financial analysis to support decision-making, including lease and investment appraisals and ad hoc reviews, ensuring recommendations drive optimal returns. Coordinate Post Investment Reviews for key leasing deals and investments, documenting lessons learned and ensuring implementation by action owners. Maintain strong compliance and control frameworks, ensuring approval processes are followed and risks mitigated. Support external reporting deliverables (including valuations) with accurate data and insightful commentary, and review JV reporting to meet contractual obligations. Act as financial lead for leasing, standardising lease approval outputs and challenging assumptions to maximise returns. Ensure accuracy of financial and non-financial data sources, holding business owners accountable for timely updates and corrections. Develop the Commercial Performance & Planning team, building commercial acumen, focusing on insight-driven outputs, and providing constructive feedback to enhance effectiveness. Your skills, experience and qualifications: Essential Criteria Fully Qualified Accountant PQE (ACA, CIMA, ACCA) Previous business partnering experience with demonstratable examples of outputs driving improvements & performance in a business Strong commercial acumen Budgeting and Forecasting experience Strong relationship building and stakeholder management # Life and Benefits at Landsec We have a great benefits package, there to support you with your work-life balance and in moments that matter. We offer fantastic Learning and Development opportunities to help you grow and reach your potential and we also play our part in supporting the communities where we live and work.Below are some of our core benefits, make sure to visit our page for more information. Performance based annual bonus plan 25 days annual leave (plus bank holidays) rising to 27 days after 2 years and the option to purchase up to 10 additional days each year. Enjoy an additional three-day December festive break on top of your leave and a special 'My Day' to take off for whatever you choose. Enhanced pension contributions - Landsec will contribute up to 10.5% subject to your contribution. Private medical insurance, Health Cash Plan, Life assurance and income protection. Enhanced maternity, adoption, shared parental leave policies (view our for more details) Two different share plans enabling you to share in the success you will help to build Up to 4 working days to volunteer per year and 'Give As You Earn' programmes allowing you to donate to charities straight out of your pay and we top up by 20%And when it comes to your health and wellbeing you will also have access to other benefits: our employee assistance programme, digital GP, cycle to work scheme, a mindfulness app and a health app supporting fertility and menopause Diversity and Inclusion At Landsec, we value diversity & inclusion. We work to better reflect the diversity of the communities we work within and empower everyone who works at Landsec to realise their potential.We strive to ensure all our information, and services are accessible to and usable by everyone. If you would like to receive any information in a different way or would like us to do anything differently to help you apply for our roles, please get in touch with our recruitment partners by emailing find out more about our approach, visit our . Life at LandsecWe have a great benefits package, there to support you with your work-life balance and in moments that matter. Visit our for more informationDepending on the nature of your role, Landsec may be able to offer different ways of working to fit around your lifestyle. We know that flexible working can make a real difference to your wellbeing and professional development, and in turn can benefit us as an employer and our customers. The flexible working options available to you is something that can be discussed at the interview stage during the recruitment processTo apply for a role at Landsec please click apply in any available role, create a candidate account and upload your CV with the supporting information. Stage 1: Review CV's Once you have applied your application will be assessed against the required skills, experience and qualifications. Commonly you will be informed whether you move onto the interview process via a telephone call or email message within 2 weeks of your application being uploaded. Stage 2: Interview In most cases the interview process will take between 2-4 weeks with a single on-site interview that may be supported by telephone interviews. In more senior positions you may be asked to attend site and meet other members of the team for less formal interviews. Stage 3: Offer and Contract If you are successful a verbal offer will be made and your start date discussed before a contract and offer is sent out to you via
Jan 07, 2026
Full time
Finance Business Partner - Retail Costs & Service charge page is loaded Finance Business Partner - Retail Costs & Service chargelocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: R# We are Landsec We identify and shape places that create opportunity, enhance quality of life, and bring joy to the people connected to them.This is how we've created the UK's leading portfolio of urban places and one of the largest real estate companies in Europe.Our £10 billion portfolio is built around premium workplaces, the country's pre-eminent retail platform, and a residential pipeline that will redefine urban life.We've honed this ability over 80 years. Spotting the opportunities, building the partnerships, and continually adapting to shape the places that meet the needs of a changing world.Places where life happens. Where businesses grow. And where cities are defined. Location: The role is based in London, Victoria. The role offers hybrid working, with majority of the working week in the office. We recommend discussing arrangements with the hiring manager to find the best fit for both you and the role. The Team Reporting into the Finance Director - Retail, the role will work closely with the other Finance Business Partners, the Commercial Planning & Performance team and FP&A. Key business partners will be the Head of Consumer, Head of Retail Operations and the relevant Asset Directors. The role Business partner aligned to ExCo members - Head of Consumer, Head of Retail Operations, as well as partnering on specific assets with Asset Directors Manage performance and develop financial plans for Retail's cost-base and commercialisation activities, working across the portfolio to drive performance through analysis and initiatives to drive income Principle Accountabilities Act as a key business partner to ExCo members, business leads, Asset Managers and Directors across cost, service charge and allocated asset portfolios, providing robust challenge and influencing delivery of financial KPIs. Lead budgeting and forecasting for the portfolio, ensuring submissions are realistic yet challenging, benchmarked against best practice, and supported by scenario planning with clear articulation of risks, opportunities and trade-offs. Work closely with Commercial FP&A to design and deliver forward-looking executive reports, insightful analysis and exception reporting that enable informed decisions and identify opportunities to enhance portfolio performance. Serve as the primary strategic partner to business leads, translating monthly results into actionable plans to improve NRI, margin and KPI trends, and presenting clear options for performance improvement. Drive commercial performance across cost, service charge, commercialisation and assets, challenging teams to deliver better outcomes and embedding a culture of continuous improvement. Provide financial analysis to support decision-making, including lease and investment appraisals and ad hoc reviews, ensuring recommendations drive optimal returns. Coordinate Post Investment Reviews for key leasing deals and investments, documenting lessons learned and ensuring implementation by action owners. Maintain strong compliance and control frameworks, ensuring approval processes are followed and risks mitigated. Support external reporting deliverables (including valuations) with accurate data and insightful commentary, and review JV reporting to meet contractual obligations. Act as financial lead for leasing, standardising lease approval outputs and challenging assumptions to maximise returns. Ensure accuracy of financial and non-financial data sources, holding business owners accountable for timely updates and corrections. Develop the Commercial Performance & Planning team, building commercial acumen, focusing on insight-driven outputs, and providing constructive feedback to enhance effectiveness. Your skills, experience and qualifications: Essential Criteria Fully Qualified Accountant PQE (ACA, CIMA, ACCA) Previous business partnering experience with demonstratable examples of outputs driving improvements & performance in a business Strong commercial acumen Budgeting and Forecasting experience Strong relationship building and stakeholder management # Life and Benefits at Landsec We have a great benefits package, there to support you with your work-life balance and in moments that matter. We offer fantastic Learning and Development opportunities to help you grow and reach your potential and we also play our part in supporting the communities where we live and work.Below are some of our core benefits, make sure to visit our page for more information. Performance based annual bonus plan 25 days annual leave (plus bank holidays) rising to 27 days after 2 years and the option to purchase up to 10 additional days each year. Enjoy an additional three-day December festive break on top of your leave and a special 'My Day' to take off for whatever you choose. Enhanced pension contributions - Landsec will contribute up to 10.5% subject to your contribution. Private medical insurance, Health Cash Plan, Life assurance and income protection. Enhanced maternity, adoption, shared parental leave policies (view our for more details) Two different share plans enabling you to share in the success you will help to build Up to 4 working days to volunteer per year and 'Give As You Earn' programmes allowing you to donate to charities straight out of your pay and we top up by 20%And when it comes to your health and wellbeing you will also have access to other benefits: our employee assistance programme, digital GP, cycle to work scheme, a mindfulness app and a health app supporting fertility and menopause Diversity and Inclusion At Landsec, we value diversity & inclusion. We work to better reflect the diversity of the communities we work within and empower everyone who works at Landsec to realise their potential.We strive to ensure all our information, and services are accessible to and usable by everyone. If you would like to receive any information in a different way or would like us to do anything differently to help you apply for our roles, please get in touch with our recruitment partners by emailing find out more about our approach, visit our . Life at LandsecWe have a great benefits package, there to support you with your work-life balance and in moments that matter. Visit our for more informationDepending on the nature of your role, Landsec may be able to offer different ways of working to fit around your lifestyle. We know that flexible working can make a real difference to your wellbeing and professional development, and in turn can benefit us as an employer and our customers. The flexible working options available to you is something that can be discussed at the interview stage during the recruitment processTo apply for a role at Landsec please click apply in any available role, create a candidate account and upload your CV with the supporting information. Stage 1: Review CV's Once you have applied your application will be assessed against the required skills, experience and qualifications. Commonly you will be informed whether you move onto the interview process via a telephone call or email message within 2 weeks of your application being uploaded. Stage 2: Interview In most cases the interview process will take between 2-4 weeks with a single on-site interview that may be supported by telephone interviews. In more senior positions you may be asked to attend site and meet other members of the team for less formal interviews. Stage 3: Offer and Contract If you are successful a verbal offer will be made and your start date discussed before a contract and offer is sent out to you via
Infrastructure Project Manager (DV Security Clearance) Position Description The Space, Defence and Intelligence business unit in CGI is a true IT Systems Integrator. We work, build, and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We bring innovation to our clients using proven and emerging technologies, agile delivery processes and our deep expertise across the breadth of space, defence, intelligence, aerospace and maritime, all underpinned by our end-to-end cyber capability. We work collaboratively with global technology companies, cutting edge SMEs and academia to deliver the optimal solution for each client. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named one of the 'World's Best Employers' by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This position will be full time position, working out of our site near Cheltenham. Your future duties and responsibilities In this role, you will lead the full lifecycle of infrastructure projects, ensuring delivery aligns with technical requirements, budget expectations, and business objectives. You will apply your technical expertise to communicate effectively with engineers and operations teams, while also providing visibility to senior stakeholders through clear reporting and governance. You will take responsibility for project planning, resource management, and financial tracking, ensuring risks are managed and deliverables achieved on time and within budget. Working in a collaborative environment, you will guide cross-functional teams, apply Agile principles, and ensure solutions meet the highest standards of quality and compliance. Key responsibilities: • Lead & deliver end-to-end infrastructure projects from planning to handover. • Align & integrate technical solutions with business outcomes. • Build & maintain schedules, resource plans, and risk registers using industry tools. • Develop & manage project budgets, tracking spend, forecasting, and reporting. • Communicate & report progress to stakeholders through presentations and dashboards. • Apply Agile practices to drive iterative delivery and rapid issue resolution. • Collaborate & coordinate across technical teams including cloud, security, and network engineers. • Maintain & govern project documentation including scope, risks, and change control. Required qualifications to be successful in this role To succeed, you should bring a strong track record in managing technical infrastructure projects, combining deep technical awareness with proven project delivery skills. You should be confident managing budgets, risks, and stakeholders while guiding diverse teams toward successful outcomes. Essential qualifications: • Proven experience delivering complex infrastructure projects end-to-end. • Strong technical understanding of infrastructure environments. • Proficiency with Microsoft Project, Jira, Confluence, and Excel. • Demonstrated ability to manage budgets, financials, and vendor costs. • Excellent stakeholder engagement and presentation skills. • Experience applying Agile methodologies within project delivery. • Eligibility for the highest-level UK Security Clearance. (To be eligible you require single UK citizenship). Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Jan 07, 2026
Full time
Infrastructure Project Manager (DV Security Clearance) Position Description The Space, Defence and Intelligence business unit in CGI is a true IT Systems Integrator. We work, build, and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We bring innovation to our clients using proven and emerging technologies, agile delivery processes and our deep expertise across the breadth of space, defence, intelligence, aerospace and maritime, all underpinned by our end-to-end cyber capability. We work collaboratively with global technology companies, cutting edge SMEs and academia to deliver the optimal solution for each client. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named one of the 'World's Best Employers' by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This position will be full time position, working out of our site near Cheltenham. Your future duties and responsibilities In this role, you will lead the full lifecycle of infrastructure projects, ensuring delivery aligns with technical requirements, budget expectations, and business objectives. You will apply your technical expertise to communicate effectively with engineers and operations teams, while also providing visibility to senior stakeholders through clear reporting and governance. You will take responsibility for project planning, resource management, and financial tracking, ensuring risks are managed and deliverables achieved on time and within budget. Working in a collaborative environment, you will guide cross-functional teams, apply Agile principles, and ensure solutions meet the highest standards of quality and compliance. Key responsibilities: • Lead & deliver end-to-end infrastructure projects from planning to handover. • Align & integrate technical solutions with business outcomes. • Build & maintain schedules, resource plans, and risk registers using industry tools. • Develop & manage project budgets, tracking spend, forecasting, and reporting. • Communicate & report progress to stakeholders through presentations and dashboards. • Apply Agile practices to drive iterative delivery and rapid issue resolution. • Collaborate & coordinate across technical teams including cloud, security, and network engineers. • Maintain & govern project documentation including scope, risks, and change control. Required qualifications to be successful in this role To succeed, you should bring a strong track record in managing technical infrastructure projects, combining deep technical awareness with proven project delivery skills. You should be confident managing budgets, risks, and stakeholders while guiding diverse teams toward successful outcomes. Essential qualifications: • Proven experience delivering complex infrastructure projects end-to-end. • Strong technical understanding of infrastructure environments. • Proficiency with Microsoft Project, Jira, Confluence, and Excel. • Demonstrated ability to manage budgets, financials, and vendor costs. • Excellent stakeholder engagement and presentation skills. • Experience applying Agile methodologies within project delivery. • Eligibility for the highest-level UK Security Clearance. (To be eligible you require single UK citizenship). Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Business Development Manager (Maritime) Position Description The Space, Defence and Intelligence (SDI) business unit in CGI is a true IT Systems Integrator. We work, build, and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We bring innovation to our clients using proven and emerging technologies, agile delivery processes and our deep expertise across the breadth of space, defence, intelligence, aerospace and maritime, all underpinned by our end-to-end cyber capability. We work collaboratively with global technology companies, cutting edge SMEs and academia to deliver the optimal solution for each client. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named one of the 'World's Best Employers' by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. As a Business Development Manager at CGI, you will play a pivotal role in identifying, qualifying, developing, and securing new business opportunities for CGI OpenSea360 and other maritime related areas. Working closely with the leadership team in maritime and wider SDI, you will execute strategies that drive growth across both public and private sector clients. This role will primarily be based at our Chippenham office, however there will be regular travel to client site across the UK and abroad. Due to the secure nature of the programme, you will need to hold UK Security Clearance. Your future duties and responsibilities . Support and execute the strategy for OpenSea360 and other maritime areas to identify, qualify, and secure sales opportunities. . Drive engagement through direct client interaction, presentations, proposals, sea trials, and thought leadership content (white papers). . Develop and implement marketing and sales programmes aligned with CGI's brand positioning to increase band awareness. . Lead product introduction and market penetration initiatives to strengthen CGI's presence across targeted market segments, working with established and new geographies and new markets entirely. . Build and maintain strong, trusted relationships with key stakeholders, including Government, Defence, and Maritime industry leaders and boat builders. . Serve as a trusted advisor by understanding client challenges and aligning CGI solutions to deliver measurable value and influence key stakeholders. . Lead the preparation and delivery of tailored proposals and client presentations. Collaborate across CGI teams to ensure all technical and business requirements are addressed effectively. . Represent CGI at relevant industry events, trade shows, and forums to promote CGI's capabilities, thought leadership, and market visibility globally. Required qualifications to be successful in this role Essential: . Minimum 5 years of experience in the Navy, maritime operations, or defence industry, including exposure to navigation, tactical operations, or advanced electronic systems. . Proven ability to develop and execute business development strategies within B2B or B2G environments. . Strong negotiation, communication, and stakeholder management skills, with confidence presenting to senior audiences for multi-million pounds deals. . Understanding of sales and marketing in defence, government, or maritime environments. . Highly self-motivated, capable of working independently and collaboratively within a dynamic, team-oriented organization. . Broad network across boat users, procurement, boat builders, COTS manufacturers, and the maritime ecosystem . Driving licence & willingness to travel in UK and beyond Desirable: . Familiar with SV-ECS, Mini-ECDIS, ECDIS and WECDIS . Comfortable operating an 8m RIB CGI owned craft independently and managing associated administration . Powerboat Level 2 license or equivalent real-world powerboat experience . A high level understanding of boat electronic systems Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Jan 07, 2026
Full time
Business Development Manager (Maritime) Position Description The Space, Defence and Intelligence (SDI) business unit in CGI is a true IT Systems Integrator. We work, build, and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We bring innovation to our clients using proven and emerging technologies, agile delivery processes and our deep expertise across the breadth of space, defence, intelligence, aerospace and maritime, all underpinned by our end-to-end cyber capability. We work collaboratively with global technology companies, cutting edge SMEs and academia to deliver the optimal solution for each client. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named one of the 'World's Best Employers' by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. As a Business Development Manager at CGI, you will play a pivotal role in identifying, qualifying, developing, and securing new business opportunities for CGI OpenSea360 and other maritime related areas. Working closely with the leadership team in maritime and wider SDI, you will execute strategies that drive growth across both public and private sector clients. This role will primarily be based at our Chippenham office, however there will be regular travel to client site across the UK and abroad. Due to the secure nature of the programme, you will need to hold UK Security Clearance. Your future duties and responsibilities . Support and execute the strategy for OpenSea360 and other maritime areas to identify, qualify, and secure sales opportunities. . Drive engagement through direct client interaction, presentations, proposals, sea trials, and thought leadership content (white papers). . Develop and implement marketing and sales programmes aligned with CGI's brand positioning to increase band awareness. . Lead product introduction and market penetration initiatives to strengthen CGI's presence across targeted market segments, working with established and new geographies and new markets entirely. . Build and maintain strong, trusted relationships with key stakeholders, including Government, Defence, and Maritime industry leaders and boat builders. . Serve as a trusted advisor by understanding client challenges and aligning CGI solutions to deliver measurable value and influence key stakeholders. . Lead the preparation and delivery of tailored proposals and client presentations. Collaborate across CGI teams to ensure all technical and business requirements are addressed effectively. . Represent CGI at relevant industry events, trade shows, and forums to promote CGI's capabilities, thought leadership, and market visibility globally. Required qualifications to be successful in this role Essential: . Minimum 5 years of experience in the Navy, maritime operations, or defence industry, including exposure to navigation, tactical operations, or advanced electronic systems. . Proven ability to develop and execute business development strategies within B2B or B2G environments. . Strong negotiation, communication, and stakeholder management skills, with confidence presenting to senior audiences for multi-million pounds deals. . Understanding of sales and marketing in defence, government, or maritime environments. . Highly self-motivated, capable of working independently and collaboratively within a dynamic, team-oriented organization. . Broad network across boat users, procurement, boat builders, COTS manufacturers, and the maritime ecosystem . Driving licence & willingness to travel in UK and beyond Desirable: . Familiar with SV-ECS, Mini-ECDIS, ECDIS and WECDIS . Comfortable operating an 8m RIB CGI owned craft independently and managing associated administration . Powerboat Level 2 license or equivalent real-world powerboat experience . A high level understanding of boat electronic systems Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
We re hiring a Business Support & Planning Coordinator to join our team at Zeta Compliance Services . You will be responsible for the effective planning, booking, and coordination of daily workloads for a team of technicians operating across multiple UK locations. Your role will ensure that resources are scheduled efficiently to support high-quality service delivery, meet commercial objectives, and satisfy operational requirements. Proactive scheduling of all client visits will be a key part of your role, requiring a forward-thinking, organised approach to ensure timely service delivery. This is a role that demands initiative, attention to detail, and the ability to thrive in a fast-paced, service-driven environment. What you receive for joining us: We re offering a salary of £25,000 to £30,000 per annum , depending on experience, along with a strong package designed to support you both in and out of work. You ll have access to private healthcare, an employee assistance programme including a 24/7 mental health helpline, to support your wellbeing. You ll work 37.75hrs per week (Mon-Thur 8.45am-5.00pm, Fri 8.45am-4.00pm) and benefit from annual leave that increases by 2 days every two years of service, plus bank holidays. Here s a look at some of the things you ll be doing: Plan, coordinate, and manage the daily workload of technicians across the UK, ensuring efficient allocation of internal and external resources based on location, skill set, and job requirements. Maintain accurate scheduling via the Labour Management System, proactively booking client visits in line with contractual deadlines and SLAs through both email and telephone communication Collaborate closely with Commercial, Operations, and senior leadership including the Head of Internal Operations and Head of Infield Service Delivery to ensure field activity aligns with divisional goals and business priorities. Regularly communicate to meet client expectations and escalate service or client issues promptly and appropriately Proactively manage client portals, review changes, and notify account managers as needed. Identify and resolve scheduling conflicts or capacity gaps to prevent service disruption. Provide responsive telephone and email support to field-based staff to ensure continuity of service Champion continuous business improvement, uphold company values as an internal and external ambassador, and comply with Health & Safety policies and safe working practices reporting incidents or near misses in line with procedures and maintaining responsibility for safety within the work environment Can you show experience in some of these areas: Organised, self-driven, and equipped with strong work ethic and time management skills, with the ability to work independently or as part of a team and perform well under pressure Personable and communicative, with a clear understanding of when to escalate or communicate concerns appropriately, always maintaining professionalism Demonstrates a strong sense of confidentiality and shows flexibility in working hours to meet both customer and business needs Do you see yourself reflected in the description above? If so, we encourage you to submit your application today. Uncertain whether your skills align perfectly? Don't hesitate to apply regardless; we value candidates with diverse skill sets and will carefully consider all applicants. Introducing our organisation: Zeta Compliance Services is proud to be part of Complii, a leading organisation widely recognised for its commitment to providing unparalleled safety and regulatory compliance services. With specialised divisions focusing on Electrical, Fire, and Water services, we excel as an integrated provider. Trusted as compliance partners, we collaborate with clients in sectors such as Education, Health, Care Homes, Public Sector, Local Authority, Industry, Pharmaceutical, Hospitality, Leisure, Food & Beverage, Retail, and Media, to ensure risk reduction, safety improvement, and regulatory compliance.
Jan 07, 2026
Full time
We re hiring a Business Support & Planning Coordinator to join our team at Zeta Compliance Services . You will be responsible for the effective planning, booking, and coordination of daily workloads for a team of technicians operating across multiple UK locations. Your role will ensure that resources are scheduled efficiently to support high-quality service delivery, meet commercial objectives, and satisfy operational requirements. Proactive scheduling of all client visits will be a key part of your role, requiring a forward-thinking, organised approach to ensure timely service delivery. This is a role that demands initiative, attention to detail, and the ability to thrive in a fast-paced, service-driven environment. What you receive for joining us: We re offering a salary of £25,000 to £30,000 per annum , depending on experience, along with a strong package designed to support you both in and out of work. You ll have access to private healthcare, an employee assistance programme including a 24/7 mental health helpline, to support your wellbeing. You ll work 37.75hrs per week (Mon-Thur 8.45am-5.00pm, Fri 8.45am-4.00pm) and benefit from annual leave that increases by 2 days every two years of service, plus bank holidays. Here s a look at some of the things you ll be doing: Plan, coordinate, and manage the daily workload of technicians across the UK, ensuring efficient allocation of internal and external resources based on location, skill set, and job requirements. Maintain accurate scheduling via the Labour Management System, proactively booking client visits in line with contractual deadlines and SLAs through both email and telephone communication Collaborate closely with Commercial, Operations, and senior leadership including the Head of Internal Operations and Head of Infield Service Delivery to ensure field activity aligns with divisional goals and business priorities. Regularly communicate to meet client expectations and escalate service or client issues promptly and appropriately Proactively manage client portals, review changes, and notify account managers as needed. Identify and resolve scheduling conflicts or capacity gaps to prevent service disruption. Provide responsive telephone and email support to field-based staff to ensure continuity of service Champion continuous business improvement, uphold company values as an internal and external ambassador, and comply with Health & Safety policies and safe working practices reporting incidents or near misses in line with procedures and maintaining responsibility for safety within the work environment Can you show experience in some of these areas: Organised, self-driven, and equipped with strong work ethic and time management skills, with the ability to work independently or as part of a team and perform well under pressure Personable and communicative, with a clear understanding of when to escalate or communicate concerns appropriately, always maintaining professionalism Demonstrates a strong sense of confidentiality and shows flexibility in working hours to meet both customer and business needs Do you see yourself reflected in the description above? If so, we encourage you to submit your application today. Uncertain whether your skills align perfectly? Don't hesitate to apply regardless; we value candidates with diverse skill sets and will carefully consider all applicants. Introducing our organisation: Zeta Compliance Services is proud to be part of Complii, a leading organisation widely recognised for its commitment to providing unparalleled safety and regulatory compliance services. With specialised divisions focusing on Electrical, Fire, and Water services, we excel as an integrated provider. Trusted as compliance partners, we collaborate with clients in sectors such as Education, Health, Care Homes, Public Sector, Local Authority, Industry, Pharmaceutical, Hospitality, Leisure, Food & Beverage, Retail, and Media, to ensure risk reduction, safety improvement, and regulatory compliance.
Security ID Badge Operator Frimley Mon - Fri 37.5 hrs per week. The Badging Operator supports the Security team in managing secure identification badges for employees working internationally. The role ensures compliance with security standards and smooth global operations through efficient badging processes. Key Responsibilities Issue and manage secure, smart-chipped employee ID badges for new hires and staff. Handle badge requests, queries, and shipment documentation. Liaise with internal teams and external suppliers to meet requirements. Monitor and maintain inventory of badging supplies and equipment. Test, troubleshoot, and escalate equipment issues as needed. Ensure compliance with company and local data protection/security policies. Contribute ideas for process and operational improvements. Qualifications & Requirements Must meet Baseline Personnel Security Standard (5 years UK residency). Strong communication skills and proficiency with standard IT programs. Ability to multitask effectively in a fast-paced environment. Office-based at Frimley (moving to Heathrow in 2026). Reports to Senior Manager, Global Security Services . Valid UK driving licence and passport required; proof of ID and address needed at interview. Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
Jan 07, 2026
Contractor
Security ID Badge Operator Frimley Mon - Fri 37.5 hrs per week. The Badging Operator supports the Security team in managing secure identification badges for employees working internationally. The role ensures compliance with security standards and smooth global operations through efficient badging processes. Key Responsibilities Issue and manage secure, smart-chipped employee ID badges for new hires and staff. Handle badge requests, queries, and shipment documentation. Liaise with internal teams and external suppliers to meet requirements. Monitor and maintain inventory of badging supplies and equipment. Test, troubleshoot, and escalate equipment issues as needed. Ensure compliance with company and local data protection/security policies. Contribute ideas for process and operational improvements. Qualifications & Requirements Must meet Baseline Personnel Security Standard (5 years UK residency). Strong communication skills and proficiency with standard IT programs. Ability to multitask effectively in a fast-paced environment. Office-based at Frimley (moving to Heathrow in 2026). Reports to Senior Manager, Global Security Services . Valid UK driving licence and passport required; proof of ID and address needed at interview. Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
Reward Lead £70,000- £75,000 plus benefits Reports to: Director of HR Partnering & Operations Directorate: Chief Operating Office Contract: Permanent Hours: Full time 35 hours per week (Happy to have a conversation around flexible working) Location: Stratford, London Office-based with high flexibility (1-2 days per week in the office) Closing date: 23:th January 2026 Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship. At Cancer Research UK, we exist to beat cancer. We are looking for an experienced Reward professional to join us and shape our strategic reward agenda. This is an exciting opportunity to lead a small, high-impact team at the UK's largest cancer charity, driving innovative approaches to reward and recognition across a diverse workforce of nearly 5,000 employees. With a focus on commercial and strategic thinking, the successful candidate will act as CRUK'S subject matter expert on reward & benefits - advising senior leadership and shaping our reward strategy in collaboration with HR Business Partners and key stakeholders, supported by a Reward Specialist and Pensions Manager. What will I be doing? Develop CRUK's strategic approach to reward and benefits to ensure that we have the appropriate reward policies, governance, role grading and pay structures in place to ensure consistency whilst enabling CRUK to attract and retain the right people across a broad range of roles/ sectors. Work collaboratively with Heads of HR, HR teams, including Business Partners and Talent Acquisition Partners, to understand emerging issues and opportunities and support them in reward related discussions with leadership teams as appropriate. Accountable for the oversight and delivery of our annual salary review (ASR) and any market increases. Ensure that the appropriate frameworks and governance are in place to ensure consistency, fairness and affordability. Provide accurate and relevant pay and benchmarking data to ensure that the ranges for all our roles are competitive, appropriate and aligned to CRUK's pay position. Provide relevant internal and external pay data to ensure equal pay. Develop and deliver an appropriate broader reward offer including pensions and other associated benefits; oversee the management of any associated programmes including our cycle to work scheme, purchasing annual leave, pension scheme etc. Provide effective line management for both the Reward Advisor and Pensions Manager, setting clear expectations aligned to the HR strategy and plan. Establish objectives and KPIs, give regular feedback, and manage performance to ensure high standards across the team. Oversee CRUK's pension provision, including death in service, ensuring compliance with regulatory requirements and that the scheme and associated benefits serve the best interests of CRUK and that the offer is sustainable for the charity. What are you looking for? Highly numerate with the ability to manage, analyse and understand complex pay data Excellent excel skills with the ability to manipulate complex pay data and provide relevant metrics, reporting and data that drive insight and decision making Relevant experience of effectively managing reward, benefits and pensions processes including salary reviews, job evaluation and job families Relevant experience of developing, reviewing and evolving pay policies, principles and governance for a diverse organisation Good working understanding of employment law affecting pay and reward Excellent stakeholder management with the ability to influence senior colleagues and present papers to leadership and trustees A collaborative approach with a proven track record of working successful with HR Partners that are customer facing Our organisation values are designed to guide all that we do. Bold: Act with ambition, courage and determination Credible: Act with rigour and professionalism Human : Act to have a positive impact on people Together: Act inclusively and collaboratively We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer. If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you. What will I gain? We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals. You can explore our benefits by visiting our careers web page. How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively.
Jan 07, 2026
Full time
Reward Lead £70,000- £75,000 plus benefits Reports to: Director of HR Partnering & Operations Directorate: Chief Operating Office Contract: Permanent Hours: Full time 35 hours per week (Happy to have a conversation around flexible working) Location: Stratford, London Office-based with high flexibility (1-2 days per week in the office) Closing date: 23:th January 2026 Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship. At Cancer Research UK, we exist to beat cancer. We are looking for an experienced Reward professional to join us and shape our strategic reward agenda. This is an exciting opportunity to lead a small, high-impact team at the UK's largest cancer charity, driving innovative approaches to reward and recognition across a diverse workforce of nearly 5,000 employees. With a focus on commercial and strategic thinking, the successful candidate will act as CRUK'S subject matter expert on reward & benefits - advising senior leadership and shaping our reward strategy in collaboration with HR Business Partners and key stakeholders, supported by a Reward Specialist and Pensions Manager. What will I be doing? Develop CRUK's strategic approach to reward and benefits to ensure that we have the appropriate reward policies, governance, role grading and pay structures in place to ensure consistency whilst enabling CRUK to attract and retain the right people across a broad range of roles/ sectors. Work collaboratively with Heads of HR, HR teams, including Business Partners and Talent Acquisition Partners, to understand emerging issues and opportunities and support them in reward related discussions with leadership teams as appropriate. Accountable for the oversight and delivery of our annual salary review (ASR) and any market increases. Ensure that the appropriate frameworks and governance are in place to ensure consistency, fairness and affordability. Provide accurate and relevant pay and benchmarking data to ensure that the ranges for all our roles are competitive, appropriate and aligned to CRUK's pay position. Provide relevant internal and external pay data to ensure equal pay. Develop and deliver an appropriate broader reward offer including pensions and other associated benefits; oversee the management of any associated programmes including our cycle to work scheme, purchasing annual leave, pension scheme etc. Provide effective line management for both the Reward Advisor and Pensions Manager, setting clear expectations aligned to the HR strategy and plan. Establish objectives and KPIs, give regular feedback, and manage performance to ensure high standards across the team. Oversee CRUK's pension provision, including death in service, ensuring compliance with regulatory requirements and that the scheme and associated benefits serve the best interests of CRUK and that the offer is sustainable for the charity. What are you looking for? Highly numerate with the ability to manage, analyse and understand complex pay data Excellent excel skills with the ability to manipulate complex pay data and provide relevant metrics, reporting and data that drive insight and decision making Relevant experience of effectively managing reward, benefits and pensions processes including salary reviews, job evaluation and job families Relevant experience of developing, reviewing and evolving pay policies, principles and governance for a diverse organisation Good working understanding of employment law affecting pay and reward Excellent stakeholder management with the ability to influence senior colleagues and present papers to leadership and trustees A collaborative approach with a proven track record of working successful with HR Partners that are customer facing Our organisation values are designed to guide all that we do. Bold: Act with ambition, courage and determination Credible: Act with rigour and professionalism Human : Act to have a positive impact on people Together: Act inclusively and collaboratively We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer. If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you. What will I gain? We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals. You can explore our benefits by visiting our careers web page. How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively.
Operations Manager Are you a tech savvy problem solver with experience in setting up standard operating procedures for office functions, events and membership services? Do you have experience working for membership organisations? We have the perfect job for you! Our client is a small but mighty membership organisation specialising in safe, environmentally responsible, and reliable maritime shipping. They have created a new role in the organisation to ensure the efficient functions of office operations, financial processes, event logistics, and supporting communications. The role is a pivotal role in the organisation, freeing senior leadership to focus on strategic priorities that will build and solidify the organisation as a leader in their field. Role: Operations Manager Role Type: Permanent Salary: up to 70,000 (flexible depending on experience) Benefits: Healthcare benefit or cash in lieu, season ticket loan, Pension, Option to choose salary sacrifice for NEST, 25 days annual leave in addition to the 8 public holidays Location: Central London Key Responsibilities Governance & Compliance Create, maintain and update office procedures, induction packs, and compliance documentation. Support HR processes (contracts, appraisals, recruitment coordination) in cooperation with the available external HR consultant. Ensure adherence to the organisation's Bye-Laws and registration requirements. Financial Management Prepare and monitor annual operational Secretariat budget. Oversee event budgets and track expenditure against forecasts. Manage contract follow-up for venues, AV suppliers, and consultants. Liaise with Finance Manager for reconciliations, VAT returns, and audit preparation. Office & Team Management Line-manage operational staff including Reception/Admin, Membership Manager, and Finance Manager. Allocate tasks, monitor performance, support and provide professional development. Ensure smooth day-to-day office operations and vendor management. Event Coordination Lead logistics for Board meetings, webinars, and workshops. Negotiate and manage contracts with venues and service providers. Maintain a centralised event calendar and contract register. Communications Support Assist in producing authoritative content for newsletters and member updates. Coordinate video production and webinar organisation. Work with external agencies for branding and media projects. Digital & Process Improvement Drive implementation of new membership database and digital tools. Identify opportunities for automation and efficiency improvements. Ensure close communication with IT provider and optimise IT applications in office. Skills & Qualifications Degree in Business Management, Communication/Media, IT, History/Social Sciences/Languages etc. or equivalent would be advantageous for this role Strong organisational and leadership skills. Financial literacy (budgeting, reporting). Experience in event management and vendor negotiation. Excellent written and verbal communication skills. Familiarity with digital tools (IT, CRM, webinar platforms). The goals of the role are to: Enhance operational resilience. Improve member experience. Support strategic goals of governance, engagement, and knowledge management. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jan 07, 2026
Full time
Operations Manager Are you a tech savvy problem solver with experience in setting up standard operating procedures for office functions, events and membership services? Do you have experience working for membership organisations? We have the perfect job for you! Our client is a small but mighty membership organisation specialising in safe, environmentally responsible, and reliable maritime shipping. They have created a new role in the organisation to ensure the efficient functions of office operations, financial processes, event logistics, and supporting communications. The role is a pivotal role in the organisation, freeing senior leadership to focus on strategic priorities that will build and solidify the organisation as a leader in their field. Role: Operations Manager Role Type: Permanent Salary: up to 70,000 (flexible depending on experience) Benefits: Healthcare benefit or cash in lieu, season ticket loan, Pension, Option to choose salary sacrifice for NEST, 25 days annual leave in addition to the 8 public holidays Location: Central London Key Responsibilities Governance & Compliance Create, maintain and update office procedures, induction packs, and compliance documentation. Support HR processes (contracts, appraisals, recruitment coordination) in cooperation with the available external HR consultant. Ensure adherence to the organisation's Bye-Laws and registration requirements. Financial Management Prepare and monitor annual operational Secretariat budget. Oversee event budgets and track expenditure against forecasts. Manage contract follow-up for venues, AV suppliers, and consultants. Liaise with Finance Manager for reconciliations, VAT returns, and audit preparation. Office & Team Management Line-manage operational staff including Reception/Admin, Membership Manager, and Finance Manager. Allocate tasks, monitor performance, support and provide professional development. Ensure smooth day-to-day office operations and vendor management. Event Coordination Lead logistics for Board meetings, webinars, and workshops. Negotiate and manage contracts with venues and service providers. Maintain a centralised event calendar and contract register. Communications Support Assist in producing authoritative content for newsletters and member updates. Coordinate video production and webinar organisation. Work with external agencies for branding and media projects. Digital & Process Improvement Drive implementation of new membership database and digital tools. Identify opportunities for automation and efficiency improvements. Ensure close communication with IT provider and optimise IT applications in office. Skills & Qualifications Degree in Business Management, Communication/Media, IT, History/Social Sciences/Languages etc. or equivalent would be advantageous for this role Strong organisational and leadership skills. Financial literacy (budgeting, reporting). Experience in event management and vendor negotiation. Excellent written and verbal communication skills. Familiarity with digital tools (IT, CRM, webinar platforms). The goals of the role are to: Enhance operational resilience. Improve member experience. Support strategic goals of governance, engagement, and knowledge management. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Manager - Customer Operations About The Role As a Risk Manager in the UK Risk Office, you will support Customer Operations by providing professional risk judgment that enables business partners to tackle major business challenges. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the business, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable Customer Operations to consistently deliver good outcomes. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business, partnering closely with senior business and risk office leaders, Customer Operations, Compliance, Legal, and Operational Risk Management. What You Will Do Develop a deep understanding of business strategies, products, services, and risk profile; Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite through Enterprise Risk Assessments; Analyse data to proactively identify risks and trends and provide insights that support internal customers in decision-making; Provide guidance and advice to business partners on implementing risk policies and programs; Work collaboratively between the risk, compliance, legal, and other business support functions; Ensure independent escalation of risk management gaps, issues, and concerns to business stakeholders, including emerging risks and regulatory focus areas; Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams Audit and Exam Management - Provide support to Customer Operations during audits and regulatory exams; support in the delivery of key risk mitigation and remediation activities Leverage strong written and verbal communication skills to present risk topics to business and functional stakeholders What We Are Looking For You should have an appetite to drive change, understand our business and have an enthusiasm to learn. An analytical mindset and the ability to break down problems and identify great solutions is critical. Other skills and competencies we are looking for include: Curious and Analytical - You ask why, explore possibilities, and bring your unique perspective to the table. You are comfortable with ambiguity and are a truth seeker. You make it your business to master the data and signals to drive innovative solutions that are grounded in evidence. Communicative and Influential - You communicate complex ideas concisely and convincingly. You adjust your communication to your audience and are comfortable with presenting to senior leaders. Discerning and Deliberative - You are careful and methodical, navigate uncertainty and risks expertly, and have a knack for steering away from impulsive or ill-informed decisions. Action-Oriented and Results-Driven - You have a desire to take action, try new things, and sometimes fail. Roadblocks won't set you back, because you'll stay focused on your goals. You're organized, able to juggle multiple deliverables, and prioritize your work while keeping the customer at the forefront of everything you do. Up for a Challenge - Big, undefined, unfamiliar, and complex problems will be exciting for you as you work to identify well-rounded solutions. You have an insatiable appetite for learning, and are constantly seeking out new challenges. Collaborative and Team-Oriented - You value diverse perspectives and seek insights from others. You bring energy to the group and rally them around a common goal. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Jan 07, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Manager - Customer Operations About The Role As a Risk Manager in the UK Risk Office, you will support Customer Operations by providing professional risk judgment that enables business partners to tackle major business challenges. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the business, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable Customer Operations to consistently deliver good outcomes. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business, partnering closely with senior business and risk office leaders, Customer Operations, Compliance, Legal, and Operational Risk Management. What You Will Do Develop a deep understanding of business strategies, products, services, and risk profile; Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite through Enterprise Risk Assessments; Analyse data to proactively identify risks and trends and provide insights that support internal customers in decision-making; Provide guidance and advice to business partners on implementing risk policies and programs; Work collaboratively between the risk, compliance, legal, and other business support functions; Ensure independent escalation of risk management gaps, issues, and concerns to business stakeholders, including emerging risks and regulatory focus areas; Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams Audit and Exam Management - Provide support to Customer Operations during audits and regulatory exams; support in the delivery of key risk mitigation and remediation activities Leverage strong written and verbal communication skills to present risk topics to business and functional stakeholders What We Are Looking For You should have an appetite to drive change, understand our business and have an enthusiasm to learn. An analytical mindset and the ability to break down problems and identify great solutions is critical. Other skills and competencies we are looking for include: Curious and Analytical - You ask why, explore possibilities, and bring your unique perspective to the table. You are comfortable with ambiguity and are a truth seeker. You make it your business to master the data and signals to drive innovative solutions that are grounded in evidence. Communicative and Influential - You communicate complex ideas concisely and convincingly. You adjust your communication to your audience and are comfortable with presenting to senior leaders. Discerning and Deliberative - You are careful and methodical, navigate uncertainty and risks expertly, and have a knack for steering away from impulsive or ill-informed decisions. Action-Oriented and Results-Driven - You have a desire to take action, try new things, and sometimes fail. Roadblocks won't set you back, because you'll stay focused on your goals. You're organized, able to juggle multiple deliverables, and prioritize your work while keeping the customer at the forefront of everything you do. Up for a Challenge - Big, undefined, unfamiliar, and complex problems will be exciting for you as you work to identify well-rounded solutions. You have an insatiable appetite for learning, and are constantly seeking out new challenges. Collaborative and Team-Oriented - You value diverse perspectives and seek insights from others. You bring energy to the group and rally them around a common goal. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Country Director - Scotland We are seeking an experienced and credible senior leader to provide strategic direction and operational leadership for a national fostering charity's work in Scotland. Position: Country Director - Scotland Salary: £53,836 to £59,012 per annum Location: Glasgow, with hybrid and home based working considered Hours: Full time, 35 hours per week Contract: Permanent Closing date: Sunday 25 January 2026 About the role This is a senior leadership role with responsibility for leading and delivering the organisation's vision, strategy and impact across Scotland. As a member of the Leadership Team, you will provide strategic oversight, manage people and budgets, and act as a key external representative with government, regulators and sector partners. Key responsibilities include: Providing overall leadership and management of the organisation's work in Scotland Developing and delivering Scotland specific strategies aligned to UK wide objectives Leading, managing and supporting staff, volunteers and associates Building and maintaining strong relationships with national and local government, regulators, fostering services and members Acting as a spokesperson and senior representative in Scotland Overseeing the design, delivery and evaluation of impactful programmes for foster carers and children Driving robust monitoring, impact measurement and reporting Securing funding through grants, tenders and partnerships Holding and managing budgets in line with organisational policies Identifying opportunities for innovation, collaboration and sector improvement Growing individual and corporate membership across Scotland Acting as safeguarding lead for the country and ensuring compliance with safeguarding policies About you You will be an experienced senior leader with strong credibility across children's social care and fostering, comfortable operating at strategic and operational levels. You will bring: Senior leadership and management experience within children's social care or a closely related field In depth knowledge of foster care practice and policy across the UK Experience of working with statutory local authority services and senior stakeholders Proven ability to lead teams, manage change and deliver strategic plans Experience of managing budgets and securing funding Strong relationship building, influencing and communication skills Sound safeguarding knowledge and practice Excellent organisational and IT skills, including confidence using Microsoft Teams and Office 365 A clear commitment to equality, diversity and inclusion and to the organisation's mission and values Desirable experience includes a social work qualification, experience in the voluntary or independent sector, working across a national remit, or lived experience of foster care. About the organisation The organisation is the leading fostering charity in the UK, working to improve outcomes for children and young people through support, advocacy, programmes and membership services for foster carers and fostering services. It operates across all UK nations, working closely with governments, regulators and partners to influence policy and practice. Other roles you may have experience of could include; Director of Children's Services, Head of Fostering, Assistant Director Social Care, Regional Director, Service Director, Programme Director, Policy Director, Operations Director, Strategic Lead Children's Services, Senior Social Work Manager, National Manager. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Jan 07, 2026
Full time
Country Director - Scotland We are seeking an experienced and credible senior leader to provide strategic direction and operational leadership for a national fostering charity's work in Scotland. Position: Country Director - Scotland Salary: £53,836 to £59,012 per annum Location: Glasgow, with hybrid and home based working considered Hours: Full time, 35 hours per week Contract: Permanent Closing date: Sunday 25 January 2026 About the role This is a senior leadership role with responsibility for leading and delivering the organisation's vision, strategy and impact across Scotland. As a member of the Leadership Team, you will provide strategic oversight, manage people and budgets, and act as a key external representative with government, regulators and sector partners. Key responsibilities include: Providing overall leadership and management of the organisation's work in Scotland Developing and delivering Scotland specific strategies aligned to UK wide objectives Leading, managing and supporting staff, volunteers and associates Building and maintaining strong relationships with national and local government, regulators, fostering services and members Acting as a spokesperson and senior representative in Scotland Overseeing the design, delivery and evaluation of impactful programmes for foster carers and children Driving robust monitoring, impact measurement and reporting Securing funding through grants, tenders and partnerships Holding and managing budgets in line with organisational policies Identifying opportunities for innovation, collaboration and sector improvement Growing individual and corporate membership across Scotland Acting as safeguarding lead for the country and ensuring compliance with safeguarding policies About you You will be an experienced senior leader with strong credibility across children's social care and fostering, comfortable operating at strategic and operational levels. You will bring: Senior leadership and management experience within children's social care or a closely related field In depth knowledge of foster care practice and policy across the UK Experience of working with statutory local authority services and senior stakeholders Proven ability to lead teams, manage change and deliver strategic plans Experience of managing budgets and securing funding Strong relationship building, influencing and communication skills Sound safeguarding knowledge and practice Excellent organisational and IT skills, including confidence using Microsoft Teams and Office 365 A clear commitment to equality, diversity and inclusion and to the organisation's mission and values Desirable experience includes a social work qualification, experience in the voluntary or independent sector, working across a national remit, or lived experience of foster care. About the organisation The organisation is the leading fostering charity in the UK, working to improve outcomes for children and young people through support, advocacy, programmes and membership services for foster carers and fostering services. It operates across all UK nations, working closely with governments, regulators and partners to influence policy and practice. Other roles you may have experience of could include; Director of Children's Services, Head of Fostering, Assistant Director Social Care, Regional Director, Service Director, Programme Director, Policy Director, Operations Director, Strategic Lead Children's Services, Senior Social Work Manager, National Manager. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Employee Health & Wellbeing (EHW) Advisor Covering Ashby-de-la-Zouch, Leominster, and Uttoxeter Part-time 24 hours per week Join our snack-loving team We're looking for an EHW Advisor to join us at KP Snacks. If you're ready to bring your ideas to the table, grow your skills and be part of a team that values what makes you, you - this could be your next big move. About the role As our Employee Health & Wellbeing (EHW) Advisor, you'll help deliver KP Snacks' health and wellbeing agenda through occupational health services, including case management, health surveillance and targeted health promotion activities. You'll work as part of a team of five, partnering with Operations and Corporate Functions to provide expert advice and solutions. This role will mainly cover our Ashby, Leominster, Uttoxeter sites, with travel to other sites as needed. You'll collaborate with HR, Health & Safety and senior leaders to shape initiatives that keep our colleagues healthy, safe and supported. What's in it for you? We believe in rewarding our colleagues and helping them thrive. Here's a flavour of what we offer: Annual bonus scheme, with a strong track record of overachievement Comprehensive healthcare support - including Medicash Health Cash Plan or Private Healthcare, Digital GP, Best Doctors second opinion service and specialist cancer care KP Pension Plan - contribution matching up to 7% of your salary 25 days holiday, plus the option to buy more KP4ME - our online platform for benefits, discounts, wellbeing tools and more What will you be doing? Deliver occupational health services including case management, health surveillance and wellbeing initiatives Provide professional advice and solutions on all EHW-related matters, partnering with HR and line managers Analyse data and trends to develop health initiatives aligned with Government guidance and business needs Support Employee Relations and business change through effective consultation and communication Collaborate with HR, Health & Safety and senior leaders to review and maintain EHW policies and processes Who are we? We're KP Snacks, part of the Intersnack family. Across more than 30 countries, over 15,000 of us work together to make the snacks people love - from Hula Hoops to McCoy's. In the UK, we're a team of around 2,400 colleagues, based across seven sites and our Slough HQ. We're proud of our close-knit culture, where we speak up, celebrate differences and push boundaries together. We're committed to inclusion We're building a workplace where everyone belongs. If you don't tick every box, we'd still love to hear from you - your unique perspective could be just what we need. And if there's anything we can do to make the process easier for you, just let us know. We'd love to hear from you if you can bring: Registered General Nurse (RGN) - NMC Part 3 register as OH Advisor Experience in occupational health within a fast-paced environment (ideally manufacturing) Strong communication skills and ability to build relationships across functions Evidence-based clinical practice and ability to produce high-quality reports Organised, collaborative and proactive approach with a passion for mental wellbeing Car owner with flexibility to travel (mileage and expenses reimbursed)
Jan 07, 2026
Full time
Employee Health & Wellbeing (EHW) Advisor Covering Ashby-de-la-Zouch, Leominster, and Uttoxeter Part-time 24 hours per week Join our snack-loving team We're looking for an EHW Advisor to join us at KP Snacks. If you're ready to bring your ideas to the table, grow your skills and be part of a team that values what makes you, you - this could be your next big move. About the role As our Employee Health & Wellbeing (EHW) Advisor, you'll help deliver KP Snacks' health and wellbeing agenda through occupational health services, including case management, health surveillance and targeted health promotion activities. You'll work as part of a team of five, partnering with Operations and Corporate Functions to provide expert advice and solutions. This role will mainly cover our Ashby, Leominster, Uttoxeter sites, with travel to other sites as needed. You'll collaborate with HR, Health & Safety and senior leaders to shape initiatives that keep our colleagues healthy, safe and supported. What's in it for you? We believe in rewarding our colleagues and helping them thrive. Here's a flavour of what we offer: Annual bonus scheme, with a strong track record of overachievement Comprehensive healthcare support - including Medicash Health Cash Plan or Private Healthcare, Digital GP, Best Doctors second opinion service and specialist cancer care KP Pension Plan - contribution matching up to 7% of your salary 25 days holiday, plus the option to buy more KP4ME - our online platform for benefits, discounts, wellbeing tools and more What will you be doing? Deliver occupational health services including case management, health surveillance and wellbeing initiatives Provide professional advice and solutions on all EHW-related matters, partnering with HR and line managers Analyse data and trends to develop health initiatives aligned with Government guidance and business needs Support Employee Relations and business change through effective consultation and communication Collaborate with HR, Health & Safety and senior leaders to review and maintain EHW policies and processes Who are we? We're KP Snacks, part of the Intersnack family. Across more than 30 countries, over 15,000 of us work together to make the snacks people love - from Hula Hoops to McCoy's. In the UK, we're a team of around 2,400 colleagues, based across seven sites and our Slough HQ. We're proud of our close-knit culture, where we speak up, celebrate differences and push boundaries together. We're committed to inclusion We're building a workplace where everyone belongs. If you don't tick every box, we'd still love to hear from you - your unique perspective could be just what we need. And if there's anything we can do to make the process easier for you, just let us know. We'd love to hear from you if you can bring: Registered General Nurse (RGN) - NMC Part 3 register as OH Advisor Experience in occupational health within a fast-paced environment (ideally manufacturing) Strong communication skills and ability to build relationships across functions Evidence-based clinical practice and ability to produce high-quality reports Organised, collaborative and proactive approach with a passion for mental wellbeing Car owner with flexibility to travel (mileage and expenses reimbursed)
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Manager - Customer Operations About The Role As a Risk Manager in the UK Risk Office, you will support Customer Operations by providing professional risk judgment that enables business partners to tackle major business challenges. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the business, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable Customer Operations to consistently deliver good outcomes. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business, partnering closely with senior business and risk office leaders, Customer Operations, Compliance, Legal, and Operational Risk Management. What You Will Do Develop a deep understanding of business strategies, products, services, and risk profile; Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite through Enterprise Risk Assessments; Analyse data to proactively identify risks and trends and provide insights that support internal customers in decision-making; Provide guidance and advice to business partners on implementing risk policies and programs; Work collaboratively between the risk, compliance, legal, and other business support functions; Ensure independent escalation of risk management gaps, issues, and concerns to business stakeholders, including emerging risks and regulatory focus areas; Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams Audit and Exam Management - Provide support to Customer Operations during audits and regulatory exams; support in the delivery of key risk mitigation and remediation activities Leverage strong written and verbal communication skills to present risk topics to business and functional stakeholders What We Are Looking For You should have an appetite to drive change, understand our business and have an enthusiasm to learn. An analytical mindset and the ability to break down problems and identify great solutions is critical. Other skills and competencies we are looking for include: Curious and Analytical - You ask why, explore possibilities, and bring your unique perspective to the table. You are comfortable with ambiguity and are a truth seeker. You make it your business to master the data and signals to drive innovative solutions that are grounded in evidence. Communicative and Influential - You communicate complex ideas concisely and convincingly. You adjust your communication to your audience and are comfortable with presenting to senior leaders. Discerning and Deliberative - You are careful and methodical, navigate uncertainty and risks expertly, and have a knack for steering away from impulsive or ill-informed decisions. Action-Oriented and Results-Driven - You have a desire to take action, try new things, and sometimes fail. Roadblocks won't set you back, because you'll stay focused on your goals. You're organized, able to juggle multiple deliverables, and prioritize your work while keeping the customer at the forefront of everything you do. Up for a Challenge - Big, undefined, unfamiliar, and complex problems will be exciting for you as you work to identify well-rounded solutions. You have an insatiable appetite for learning, and are constantly seeking out new challenges. Collaborative and Team-Oriented - You value diverse perspectives and seek insights from others. You bring energy to the group and rally them around a common goal. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Jan 07, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Manager - Customer Operations About The Role As a Risk Manager in the UK Risk Office, you will support Customer Operations by providing professional risk judgment that enables business partners to tackle major business challenges. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the business, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable Customer Operations to consistently deliver good outcomes. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business, partnering closely with senior business and risk office leaders, Customer Operations, Compliance, Legal, and Operational Risk Management. What You Will Do Develop a deep understanding of business strategies, products, services, and risk profile; Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite through Enterprise Risk Assessments; Analyse data to proactively identify risks and trends and provide insights that support internal customers in decision-making; Provide guidance and advice to business partners on implementing risk policies and programs; Work collaboratively between the risk, compliance, legal, and other business support functions; Ensure independent escalation of risk management gaps, issues, and concerns to business stakeholders, including emerging risks and regulatory focus areas; Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams Audit and Exam Management - Provide support to Customer Operations during audits and regulatory exams; support in the delivery of key risk mitigation and remediation activities Leverage strong written and verbal communication skills to present risk topics to business and functional stakeholders What We Are Looking For You should have an appetite to drive change, understand our business and have an enthusiasm to learn. An analytical mindset and the ability to break down problems and identify great solutions is critical. Other skills and competencies we are looking for include: Curious and Analytical - You ask why, explore possibilities, and bring your unique perspective to the table. You are comfortable with ambiguity and are a truth seeker. You make it your business to master the data and signals to drive innovative solutions that are grounded in evidence. Communicative and Influential - You communicate complex ideas concisely and convincingly. You adjust your communication to your audience and are comfortable with presenting to senior leaders. Discerning and Deliberative - You are careful and methodical, navigate uncertainty and risks expertly, and have a knack for steering away from impulsive or ill-informed decisions. Action-Oriented and Results-Driven - You have a desire to take action, try new things, and sometimes fail. Roadblocks won't set you back, because you'll stay focused on your goals. You're organized, able to juggle multiple deliverables, and prioritize your work while keeping the customer at the forefront of everything you do. Up for a Challenge - Big, undefined, unfamiliar, and complex problems will be exciting for you as you work to identify well-rounded solutions. You have an insatiable appetite for learning, and are constantly seeking out new challenges. Collaborative and Team-Oriented - You value diverse perspectives and seek insights from others. You bring energy to the group and rally them around a common goal. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Manager - Customer Operations About The Role As a Risk Manager in the UK Risk Office, you will support Customer Operations by providing professional risk judgment that enables business partners to tackle major business challenges. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the business, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable Customer Operations to consistently deliver good outcomes. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business, partnering closely with senior business and risk office leaders, Customer Operations, Compliance, Legal, and Operational Risk Management. What You Will Do Develop a deep understanding of business strategies, products, services, and risk profile; Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite through Enterprise Risk Assessments; Analyse data to proactively identify risks and trends and provide insights that support internal customers in decision-making; Provide guidance and advice to business partners on implementing risk policies and programs; Work collaboratively between the risk, compliance, legal, and other business support functions; Ensure independent escalation of risk management gaps, issues, and concerns to business stakeholders, including emerging risks and regulatory focus areas; Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams Audit and Exam Management - Provide support to Customer Operations during audits and regulatory exams; support in the delivery of key risk mitigation and remediation activities Leverage strong written and verbal communication skills to present risk topics to business and functional stakeholders What We Are Looking For You should have an appetite to drive change, understand our business and have an enthusiasm to learn. An analytical mindset and the ability to break down problems and identify great solutions is critical. Other skills and competencies we are looking for include: Curious and Analytical - You ask why, explore possibilities, and bring your unique perspective to the table. You are comfortable with ambiguity and are a truth seeker. You make it your business to master the data and signals to drive innovative solutions that are grounded in evidence. Communicative and Influential - You communicate complex ideas concisely and convincingly. You adjust your communication to your audience and are comfortable with presenting to senior leaders. Discerning and Deliberative - You are careful and methodical, navigate uncertainty and risks expertly, and have a knack for steering away from impulsive or ill-informed decisions. Action-Oriented and Results-Driven - You have a desire to take action, try new things, and sometimes fail. Roadblocks won't set you back, because you'll stay focused on your goals. You're organized, able to juggle multiple deliverables, and prioritize your work while keeping the customer at the forefront of everything you do. Up for a Challenge - Big, undefined, unfamiliar, and complex problems will be exciting for you as you work to identify well-rounded solutions. You have an insatiable appetite for learning, and are constantly seeking out new challenges. Collaborative and Team-Oriented - You value diverse perspectives and seek insights from others. You bring energy to the group and rally them around a common goal. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Jan 07, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Manager - Customer Operations About The Role As a Risk Manager in the UK Risk Office, you will support Customer Operations by providing professional risk judgment that enables business partners to tackle major business challenges. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the business, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable Customer Operations to consistently deliver good outcomes. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business, partnering closely with senior business and risk office leaders, Customer Operations, Compliance, Legal, and Operational Risk Management. What You Will Do Develop a deep understanding of business strategies, products, services, and risk profile; Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite through Enterprise Risk Assessments; Analyse data to proactively identify risks and trends and provide insights that support internal customers in decision-making; Provide guidance and advice to business partners on implementing risk policies and programs; Work collaboratively between the risk, compliance, legal, and other business support functions; Ensure independent escalation of risk management gaps, issues, and concerns to business stakeholders, including emerging risks and regulatory focus areas; Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams Audit and Exam Management - Provide support to Customer Operations during audits and regulatory exams; support in the delivery of key risk mitigation and remediation activities Leverage strong written and verbal communication skills to present risk topics to business and functional stakeholders What We Are Looking For You should have an appetite to drive change, understand our business and have an enthusiasm to learn. An analytical mindset and the ability to break down problems and identify great solutions is critical. Other skills and competencies we are looking for include: Curious and Analytical - You ask why, explore possibilities, and bring your unique perspective to the table. You are comfortable with ambiguity and are a truth seeker. You make it your business to master the data and signals to drive innovative solutions that are grounded in evidence. Communicative and Influential - You communicate complex ideas concisely and convincingly. You adjust your communication to your audience and are comfortable with presenting to senior leaders. Discerning and Deliberative - You are careful and methodical, navigate uncertainty and risks expertly, and have a knack for steering away from impulsive or ill-informed decisions. Action-Oriented and Results-Driven - You have a desire to take action, try new things, and sometimes fail. Roadblocks won't set you back, because you'll stay focused on your goals. You're organized, able to juggle multiple deliverables, and prioritize your work while keeping the customer at the forefront of everything you do. Up for a Challenge - Big, undefined, unfamiliar, and complex problems will be exciting for you as you work to identify well-rounded solutions. You have an insatiable appetite for learning, and are constantly seeking out new challenges. Collaborative and Team-Oriented - You value diverse perspectives and seek insights from others. You bring energy to the group and rally them around a common goal. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Director Consulting Services (DCS) Position Description The Secure Innovation (SI) sub-sector is part of the SDI BU and sits within the Secure Innovation & Advisory (SIA) sector. SI is seeking to appoint a Director Consulting Services (DCS) to manage project delivery, partner management and business development into Secure Government. The DCS will be part of the Delivery Unit leadership team, formally reporting to VPCS Secure Innovation (SI). The successful applicant will also be part of the SIA management team. This is an exciting opportunity to work for the largest UK client-facing BU in an area that is well established, known for high performance, fast-paced, and successful delivery of mission critical projects to a range of important clients. You will be able to demonstrate significant experience as a client lead, where you have developed senior client relationships to deliver optimal business solutions. Your future duties and responsibilities . Work with the Director team within SI to define and shape an efficient business strategy that links Consultancy with Development, grows the business and further enhances CGI's delivery reputation with the clients. . Deliver business outcomes that enable SI to achieve its full set of FY objectives Team and partner Management . Take career responsibility for up to 20 partners, ensuring that: . Manage recruitment to develop a pipeline of suitable development capability . Ensure efficient resourcing so that partner utilisation remains in line with SI&C metrics. . Complete PSAP meetings in accordance with the plan and ensure timely completion of questionnaires . Assess PSAP comments to develop and deliver suitable initiatives that continuously improve the area's PSAP scores . Develop and deliver regular team meetings and events to ensure on-going partner engagement . Promote partner involvement in CGIs Social Value initiatives Operations Management . Ensure application of all relevant CGI Frameworks (OMF, CPMF, BEMF, CMF) . Approve timesheets and invoices in line with CGI deadlines . Manage invoicing and payments to control WIP, A/R and DSO . Manage partner availability and utilisation . Accurately forecast and deliver revenue, margin and cash collection . Shape and maintain a strong security culture that conforms to the client's requirements as well as CGI's. . Develop and maintain a clearance pipeline for partners. . Take a full role in the monthly SI Steering Board, Sector Cabinet and BU Director events Service Delivery . Oversee and ensure the successful delivery of all CGI projects/services rendered to clients under your responsibility . Ensure governance and program/project committees are in place . Ensure engagement health checks are performed and resulting actions taken . Lead teams to shape, innovate, develop and improve CGI services and portfolio for client benefit & CGI's profitable growth . For winning bids, ensure a successful transition into delivery with STEP reviews taking place as per the BEMF processes. . Ensure that engagements operate efficiently, deliver CRU margins, achieve contracted delivery milestones and enhance partners careers. Client Relationship & Business Development: . Conduct CSAPs in line with the SI CSAP plan. . Maintain regular contact with client managers to ensure appropriate engagement visibility, demonstrations and reporting. . Work with the VPCS and the SIA team of DCSs to support the engagement with new client areas as required . Maintain a pipeline of new opportunities, engagement extensions and enhancements. . Remain up to date with CGI offerings that may be relevant to the business domain. This includes Emerging Technology initiatives and the work of the Emerging Technology Lab . Maintain a current set of opportunity data on the CRM tool. Information to be suitably declassified. . Work with the relevant DCSs and DCEs to shape and produce viable CGI bids . Work with the BU Finance, Security, Commercial and HR specialists to ensure that bid submissions are compliant with CGI's Management Foundation. . Ensure that bids are compliant with client requirements and timely submission. Required qualifications to be successful in this role . Hold or be able to hold a current HMG HLC or any other current UK HLC that is less than three years old. . Be able to attend client site in London on a regular basis. . Demonstrate experience of delivering client engagements (projects, services or delivery centre operations) ideally to HMG. . Have practical experience of implementing the CGI Management Framework, in particular CPMF and aspects of the Enterprise Policies and Processes. . Have experience managing partners including annual reviews and career development in line with MPMF. Ideally the candidate will be able to demonstrate knowledge and experience of the Secure Government and their operational environment. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Jan 07, 2026
Full time
Director Consulting Services (DCS) Position Description The Secure Innovation (SI) sub-sector is part of the SDI BU and sits within the Secure Innovation & Advisory (SIA) sector. SI is seeking to appoint a Director Consulting Services (DCS) to manage project delivery, partner management and business development into Secure Government. The DCS will be part of the Delivery Unit leadership team, formally reporting to VPCS Secure Innovation (SI). The successful applicant will also be part of the SIA management team. This is an exciting opportunity to work for the largest UK client-facing BU in an area that is well established, known for high performance, fast-paced, and successful delivery of mission critical projects to a range of important clients. You will be able to demonstrate significant experience as a client lead, where you have developed senior client relationships to deliver optimal business solutions. Your future duties and responsibilities . Work with the Director team within SI to define and shape an efficient business strategy that links Consultancy with Development, grows the business and further enhances CGI's delivery reputation with the clients. . Deliver business outcomes that enable SI to achieve its full set of FY objectives Team and partner Management . Take career responsibility for up to 20 partners, ensuring that: . Manage recruitment to develop a pipeline of suitable development capability . Ensure efficient resourcing so that partner utilisation remains in line with SI&C metrics. . Complete PSAP meetings in accordance with the plan and ensure timely completion of questionnaires . Assess PSAP comments to develop and deliver suitable initiatives that continuously improve the area's PSAP scores . Develop and deliver regular team meetings and events to ensure on-going partner engagement . Promote partner involvement in CGIs Social Value initiatives Operations Management . Ensure application of all relevant CGI Frameworks (OMF, CPMF, BEMF, CMF) . Approve timesheets and invoices in line with CGI deadlines . Manage invoicing and payments to control WIP, A/R and DSO . Manage partner availability and utilisation . Accurately forecast and deliver revenue, margin and cash collection . Shape and maintain a strong security culture that conforms to the client's requirements as well as CGI's. . Develop and maintain a clearance pipeline for partners. . Take a full role in the monthly SI Steering Board, Sector Cabinet and BU Director events Service Delivery . Oversee and ensure the successful delivery of all CGI projects/services rendered to clients under your responsibility . Ensure governance and program/project committees are in place . Ensure engagement health checks are performed and resulting actions taken . Lead teams to shape, innovate, develop and improve CGI services and portfolio for client benefit & CGI's profitable growth . For winning bids, ensure a successful transition into delivery with STEP reviews taking place as per the BEMF processes. . Ensure that engagements operate efficiently, deliver CRU margins, achieve contracted delivery milestones and enhance partners careers. Client Relationship & Business Development: . Conduct CSAPs in line with the SI CSAP plan. . Maintain regular contact with client managers to ensure appropriate engagement visibility, demonstrations and reporting. . Work with the VPCS and the SIA team of DCSs to support the engagement with new client areas as required . Maintain a pipeline of new opportunities, engagement extensions and enhancements. . Remain up to date with CGI offerings that may be relevant to the business domain. This includes Emerging Technology initiatives and the work of the Emerging Technology Lab . Maintain a current set of opportunity data on the CRM tool. Information to be suitably declassified. . Work with the relevant DCSs and DCEs to shape and produce viable CGI bids . Work with the BU Finance, Security, Commercial and HR specialists to ensure that bid submissions are compliant with CGI's Management Foundation. . Ensure that bids are compliant with client requirements and timely submission. Required qualifications to be successful in this role . Hold or be able to hold a current HMG HLC or any other current UK HLC that is less than three years old. . Be able to attend client site in London on a regular basis. . Demonstrate experience of delivering client engagements (projects, services or delivery centre operations) ideally to HMG. . Have practical experience of implementing the CGI Management Framework, in particular CPMF and aspects of the Enterprise Policies and Processes. . Have experience managing partners including annual reviews and career development in line with MPMF. Ideally the candidate will be able to demonstrate knowledge and experience of the Secure Government and their operational environment. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Job Description: Job Summary As the HR and Reward Advisor you will hold a pivotal role with real influence and visibility across the business. In this high-impact reward role, your main responsibilities will include the provision of HR solutions and tools and expertise in compliance with the appropriate HR Reward policies and processes. You will ensure the maintenance and management of all benefits and collective remuneration processes on the site and this will, at times, involve supporting the national reward team. HOW YOU WILL CONTRIBUTE TO THE TEAM You will be the key focal point for reward queries from employees and managers, ensuring response within a timely manner and escalating as necessary Directly responsible for the operational delivery of compensation and benefit deliverables, new initiatives and data-driven recommendations You will manage invoice and purchase order processing, completing checks to ensure accuracy and processing within the agreed timescales. Liaising with Finance, Payroll, Accounts Payable, Procurement and external suppliers as appropriate Dealing with sensitive data with a high level of discretion (eg salary information, medical etc) Champion HR and Reward operational accountabilities and represent the team with internal and external stakeholders Budget management and input into annual operational budget planning Ongoing ad hoc support to the wider Reward team Employee Benefits You will establish a comprehensive understanding of employee benefit arrangements to support the transition and ongoing business as usual. This will include liaising with suppliers to ensure a smooth process, including annual renewals and ensuring the correct eligibility is applied relevant to the contracts You will need to have regular communications with the Reward Operations team to provide monthly benefit choices/deductions and benefit in kind reporting Pay Review & Benchmarking You will complete annual Benchmarking activities, reviewing external market rates to support the annual pay and bonus cycles Lead on all pay and reward cycles Data analysis, reporting and the communication of insights Ad-hoc query resolution to support the business, employee engagement, retention and new hires Focal point for all reward queries and support on cross-functional projects Job Evaluation Provide expert advice on job evaluation and pay benchmarking to include the presentation of recommendations to senior leaders and HRBPs You will use evaluation tools in order to review and establish the correct grading of roles as required by request from Managers or HRBP or as part of the recruitment process Relocation You will be the focal point for any relocation queries to include data collation and liaising with the recruitment and HR teams Long Service/Recognition You will review and manage long service and recognition events for employees and ensure the smooth running of the recognition and award processes Management of the awards and recognition portal ABOUT YOU 5+ years experience in a similar role within Human Resources with knowledge of reward, compensation and benefits management Experience of working within faced-paced, customer-facing environments The ability to interpret data, spot trends and provide creative solutions Confident in presenting to and influencing stakeholders Project management and strong problem solving skills - liaising with Payroll and Suppliers as well as the wider UK Reward Team Experience working with external suppliers as well as internally liaising cross-divisionally Experience comparing reports/data with strong attention to detail and focus on data quality High energy with the ability to work fully autonomously Query response management and ability to problem solve Experience liaising with employees and managers - for example, ability to create and share appropriate communication pieces, utilising suitable channels This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth. This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth. Company: Airbus Belfast Limited Employment Type: Permanent - Experience Level: Professional Job Family: HR Expertise By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to . At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.
Jan 07, 2026
Full time
Job Description: Job Summary As the HR and Reward Advisor you will hold a pivotal role with real influence and visibility across the business. In this high-impact reward role, your main responsibilities will include the provision of HR solutions and tools and expertise in compliance with the appropriate HR Reward policies and processes. You will ensure the maintenance and management of all benefits and collective remuneration processes on the site and this will, at times, involve supporting the national reward team. HOW YOU WILL CONTRIBUTE TO THE TEAM You will be the key focal point for reward queries from employees and managers, ensuring response within a timely manner and escalating as necessary Directly responsible for the operational delivery of compensation and benefit deliverables, new initiatives and data-driven recommendations You will manage invoice and purchase order processing, completing checks to ensure accuracy and processing within the agreed timescales. Liaising with Finance, Payroll, Accounts Payable, Procurement and external suppliers as appropriate Dealing with sensitive data with a high level of discretion (eg salary information, medical etc) Champion HR and Reward operational accountabilities and represent the team with internal and external stakeholders Budget management and input into annual operational budget planning Ongoing ad hoc support to the wider Reward team Employee Benefits You will establish a comprehensive understanding of employee benefit arrangements to support the transition and ongoing business as usual. This will include liaising with suppliers to ensure a smooth process, including annual renewals and ensuring the correct eligibility is applied relevant to the contracts You will need to have regular communications with the Reward Operations team to provide monthly benefit choices/deductions and benefit in kind reporting Pay Review & Benchmarking You will complete annual Benchmarking activities, reviewing external market rates to support the annual pay and bonus cycles Lead on all pay and reward cycles Data analysis, reporting and the communication of insights Ad-hoc query resolution to support the business, employee engagement, retention and new hires Focal point for all reward queries and support on cross-functional projects Job Evaluation Provide expert advice on job evaluation and pay benchmarking to include the presentation of recommendations to senior leaders and HRBPs You will use evaluation tools in order to review and establish the correct grading of roles as required by request from Managers or HRBP or as part of the recruitment process Relocation You will be the focal point for any relocation queries to include data collation and liaising with the recruitment and HR teams Long Service/Recognition You will review and manage long service and recognition events for employees and ensure the smooth running of the recognition and award processes Management of the awards and recognition portal ABOUT YOU 5+ years experience in a similar role within Human Resources with knowledge of reward, compensation and benefits management Experience of working within faced-paced, customer-facing environments The ability to interpret data, spot trends and provide creative solutions Confident in presenting to and influencing stakeholders Project management and strong problem solving skills - liaising with Payroll and Suppliers as well as the wider UK Reward Team Experience working with external suppliers as well as internally liaising cross-divisionally Experience comparing reports/data with strong attention to detail and focus on data quality High energy with the ability to work fully autonomously Query response management and ability to problem solve Experience liaising with employees and managers - for example, ability to create and share appropriate communication pieces, utilising suitable channels This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth. This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth. Company: Airbus Belfast Limited Employment Type: Permanent - Experience Level: Professional Job Family: HR Expertise By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to . At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Manager - Customer Operations About The Role As a Risk Manager in the UK Risk Office, you will support Customer Operations by providing professional risk judgment that enables business partners to tackle major business challenges. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the business, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable Customer Operations to consistently deliver good outcomes. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business, partnering closely with senior business and risk office leaders, Customer Operations, Compliance, Legal, and Operational Risk Management. What You Will Do Develop a deep understanding of business strategies, products, services, and risk profile; Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite through Enterprise Risk Assessments; Analyse data to proactively identify risks and trends and provide insights that support internal customers in decision-making; Provide guidance and advice to business partners on implementing risk policies and programs; Work collaboratively between the risk, compliance, legal, and other business support functions; Ensure independent escalation of risk management gaps, issues, and concerns to business stakeholders, including emerging risks and regulatory focus areas; Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams Audit and Exam Management - Provide support to Customer Operations during audits and regulatory exams; support in the delivery of key risk mitigation and remediation activities Leverage strong written and verbal communication skills to present risk topics to business and functional stakeholders What We Are Looking For You should have an appetite to drive change, understand our business and have an enthusiasm to learn. An analytical mindset and the ability to break down problems and identify great solutions is critical. Other skills and competencies we are looking for include: Curious and Analytical - You ask why, explore possibilities, and bring your unique perspective to the table. You are comfortable with ambiguity and are a truth seeker. You make it your business to master the data and signals to drive innovative solutions that are grounded in evidence. Communicative and Influential - You communicate complex ideas concisely and convincingly. You adjust your communication to your audience and are comfortable with presenting to senior leaders. Discerning and Deliberative - You are careful and methodical, navigate uncertainty and risks expertly, and have a knack for steering away from impulsive or ill-informed decisions. Action-Oriented and Results-Driven - You have a desire to take action, try new things, and sometimes fail. Roadblocks won't set you back, because you'll stay focused on your goals. You're organized, able to juggle multiple deliverables, and prioritize your work while keeping the customer at the forefront of everything you do. Up for a Challenge - Big, undefined, unfamiliar, and complex problems will be exciting for you as you work to identify well-rounded solutions. You have an insatiable appetite for learning, and are constantly seeking out new challenges. Collaborative and Team-Oriented - You value diverse perspectives and seek insights from others. You bring energy to the group and rally them around a common goal. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Jan 07, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Manager - Customer Operations About The Role As a Risk Manager in the UK Risk Office, you will support Customer Operations by providing professional risk judgment that enables business partners to tackle major business challenges. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the business, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable Customer Operations to consistently deliver good outcomes. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business, partnering closely with senior business and risk office leaders, Customer Operations, Compliance, Legal, and Operational Risk Management. What You Will Do Develop a deep understanding of business strategies, products, services, and risk profile; Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite through Enterprise Risk Assessments; Analyse data to proactively identify risks and trends and provide insights that support internal customers in decision-making; Provide guidance and advice to business partners on implementing risk policies and programs; Work collaboratively between the risk, compliance, legal, and other business support functions; Ensure independent escalation of risk management gaps, issues, and concerns to business stakeholders, including emerging risks and regulatory focus areas; Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams Audit and Exam Management - Provide support to Customer Operations during audits and regulatory exams; support in the delivery of key risk mitigation and remediation activities Leverage strong written and verbal communication skills to present risk topics to business and functional stakeholders What We Are Looking For You should have an appetite to drive change, understand our business and have an enthusiasm to learn. An analytical mindset and the ability to break down problems and identify great solutions is critical. Other skills and competencies we are looking for include: Curious and Analytical - You ask why, explore possibilities, and bring your unique perspective to the table. You are comfortable with ambiguity and are a truth seeker. You make it your business to master the data and signals to drive innovative solutions that are grounded in evidence. Communicative and Influential - You communicate complex ideas concisely and convincingly. You adjust your communication to your audience and are comfortable with presenting to senior leaders. Discerning and Deliberative - You are careful and methodical, navigate uncertainty and risks expertly, and have a knack for steering away from impulsive or ill-informed decisions. Action-Oriented and Results-Driven - You have a desire to take action, try new things, and sometimes fail. Roadblocks won't set you back, because you'll stay focused on your goals. You're organized, able to juggle multiple deliverables, and prioritize your work while keeping the customer at the forefront of everything you do. Up for a Challenge - Big, undefined, unfamiliar, and complex problems will be exciting for you as you work to identify well-rounded solutions. You have an insatiable appetite for learning, and are constantly seeking out new challenges. Collaborative and Team-Oriented - You value diverse perspectives and seek insights from others. You bring energy to the group and rally them around a common goal. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
