Our Customer - Olympia We are proud to be working with Olympia, one of London's most ambitious regeneration projects. The £1.3 billion transformation will turn Olympia into a showcase for the remarkable and the extraordinary. The transformed destination will add new spaces alongside its existing heritage halls, including British Airways ARC, a new 3,800-capacity live music venue managed by AEG Presents; the British Airways Theatre, London's largest purpose-built theatre in almost 50 years, managed by Trafalgar Entertainment and The Shubert Organization; two hotels operated by citizenM and Hyatt Regency; 30 restaurants, bars and eateries; Wetherby Pembridge, a new co-educational senior school; a boutique gym by 1Rebel, 550,000 sq. ft of offices boasting some of the largest terraces in London, as well as new public spaces for visitors to enjoy. The Benefits Flexible financial supportwith instant access to earned and authorised wages. Full induction, ongoing training, and structured career development to help you thrive in your role. Quality kit and uniform - so you feel comfortable and can perform your role effectively. Fully funded SIA top-up training from our own team of in-house trainers. Employee Assistance Program - supporting your mental, physical, and emotional wellbeing at all times. Refer a Friend Scheme - earn £100 for every person you refer who starts with us. Long service and recognition awards - celebrating your achievements. Excellent hourly pay rate The Role The Reception Security Officer is responsible for providing a safe, secure, and welcoming environment by monitoring access, verifying identities, and maintaining a professional security presence at the office building entrance. You will remain vigilant, support emergency procedures, and ensure clear communication with the Control Room and building management while upholding high standards of conduct and confidentiality.As part of a skilled team of SIA licenced security and customer service professionals, you will be motivated, approachable, flexible, and dependable. You will demonstrate service excellence through all interactions with stakeholders, including our customer, resident businesses, and members of the public. This role is about more than just security; it's about making a difference through supporting our customers in their local community. Providing a warm welcome, reassuring presence, and creating a safe environment for all. Key Responsibilities Access Control & Identity Verification Monitor and control access to the office building, ensuring only authorised personnel, contractors, and pre-registered visitors are admitted. Verify credentials using access control systems, and digital visitor management platforms. Security Presence & Professional Conduct Maintain a discreet yet authoritative security presence at the office building entrance, aligned with the expectations of high-profile tenants. Deter unauthorised access and respond professionally to any access disputes or policy breaches. Uphold a high standard of personal appearance, conduct, and confidentiality at all times. Surveillance & Threat Detection Remain vigilant for suspicious behaviour, tailgating, or unauthorised deliveries. Monitor lobby-area and report anomalies to the Control Room. Conduct visual inspections of bags or packages if required, in line with estate policy and tenant agreements. Emergency Response & Evacuation Support Act as a designated point of contact during fire alarms, evacuations, or lockdowns affecting the office building. Follow instructions from the Control Room and assist in guiding occupants to safety or designated refuge areas. Support first aid or emergency services access as needed. Coordination & Communication Liaise with tenant representatives, building management, and the Control Room to ensure seamless coordination of access and security measures. Maintain clear and accurate logs of access events, incidents, and shift handovers using digital reporting tools. Communicate effectively via radio and phone with other security personnel and estate departments. Compliance & Training Operate in full compliance with SIA licensing conditions, GDPR, and Olympia's safeguarding and data protection policies. Participate in regular training, briefings, and drills to maintain readiness and awareness of evolving threats or procedures. Skills & Experience Previous experience working in a busy reception or front of house role. Able to work independently and as part of a team in a busy environment. SIA Guarding or Door Supervision licence holder. 5 years checkable work and address history. Experienced in customer-facing roles and busy working environments. A team player, flexible and supportive, putting team goals first. Effective people skills, able to interact with colleagues, customers and members of the public in a positive and professional manner. Key Behaviours and Competencies Ability to remain calm under pressure. Attention to detail. Friendly, approachable, and professional in all interactions. Keen to learn, grow, and contribute to a positive team culture. Punctual, dependable, assured, and smart in appearance. Enthusiastic and motivated to do a great job. Previous experience in a reception or front of house role is important, but what's just as important is your enthusiasm and willingness to learn. We will provide all the training and support you need to succeed. Our goal is to help you to become a skilled and valued member of the Carlisle team that supports Olympia. About Us We're proud to work with some of the UK's most iconic brands. Our venues, include Tottenham Hotspur Stadium, Jaguar Land Rover, Tesco, and BBC StudioWorks. Join over 5,000 team members delivering security, events, cleaning, and facilities services across the UK. We're committed to creating a diverse and inclusive workplace where everyone can thrive. We welcome applications from parents returning to work, career changers, and those with a passion for making a difference. Equality, Diversity, and Inclusion At C
Mar 17, 2026
Full time
Our Customer - Olympia We are proud to be working with Olympia, one of London's most ambitious regeneration projects. The £1.3 billion transformation will turn Olympia into a showcase for the remarkable and the extraordinary. The transformed destination will add new spaces alongside its existing heritage halls, including British Airways ARC, a new 3,800-capacity live music venue managed by AEG Presents; the British Airways Theatre, London's largest purpose-built theatre in almost 50 years, managed by Trafalgar Entertainment and The Shubert Organization; two hotels operated by citizenM and Hyatt Regency; 30 restaurants, bars and eateries; Wetherby Pembridge, a new co-educational senior school; a boutique gym by 1Rebel, 550,000 sq. ft of offices boasting some of the largest terraces in London, as well as new public spaces for visitors to enjoy. The Benefits Flexible financial supportwith instant access to earned and authorised wages. Full induction, ongoing training, and structured career development to help you thrive in your role. Quality kit and uniform - so you feel comfortable and can perform your role effectively. Fully funded SIA top-up training from our own team of in-house trainers. Employee Assistance Program - supporting your mental, physical, and emotional wellbeing at all times. Refer a Friend Scheme - earn £100 for every person you refer who starts with us. Long service and recognition awards - celebrating your achievements. Excellent hourly pay rate The Role The Reception Security Officer is responsible for providing a safe, secure, and welcoming environment by monitoring access, verifying identities, and maintaining a professional security presence at the office building entrance. You will remain vigilant, support emergency procedures, and ensure clear communication with the Control Room and building management while upholding high standards of conduct and confidentiality.As part of a skilled team of SIA licenced security and customer service professionals, you will be motivated, approachable, flexible, and dependable. You will demonstrate service excellence through all interactions with stakeholders, including our customer, resident businesses, and members of the public. This role is about more than just security; it's about making a difference through supporting our customers in their local community. Providing a warm welcome, reassuring presence, and creating a safe environment for all. Key Responsibilities Access Control & Identity Verification Monitor and control access to the office building, ensuring only authorised personnel, contractors, and pre-registered visitors are admitted. Verify credentials using access control systems, and digital visitor management platforms. Security Presence & Professional Conduct Maintain a discreet yet authoritative security presence at the office building entrance, aligned with the expectations of high-profile tenants. Deter unauthorised access and respond professionally to any access disputes or policy breaches. Uphold a high standard of personal appearance, conduct, and confidentiality at all times. Surveillance & Threat Detection Remain vigilant for suspicious behaviour, tailgating, or unauthorised deliveries. Monitor lobby-area and report anomalies to the Control Room. Conduct visual inspections of bags or packages if required, in line with estate policy and tenant agreements. Emergency Response & Evacuation Support Act as a designated point of contact during fire alarms, evacuations, or lockdowns affecting the office building. Follow instructions from the Control Room and assist in guiding occupants to safety or designated refuge areas. Support first aid or emergency services access as needed. Coordination & Communication Liaise with tenant representatives, building management, and the Control Room to ensure seamless coordination of access and security measures. Maintain clear and accurate logs of access events, incidents, and shift handovers using digital reporting tools. Communicate effectively via radio and phone with other security personnel and estate departments. Compliance & Training Operate in full compliance with SIA licensing conditions, GDPR, and Olympia's safeguarding and data protection policies. Participate in regular training, briefings, and drills to maintain readiness and awareness of evolving threats or procedures. Skills & Experience Previous experience working in a busy reception or front of house role. Able to work independently and as part of a team in a busy environment. SIA Guarding or Door Supervision licence holder. 5 years checkable work and address history. Experienced in customer-facing roles and busy working environments. A team player, flexible and supportive, putting team goals first. Effective people skills, able to interact with colleagues, customers and members of the public in a positive and professional manner. Key Behaviours and Competencies Ability to remain calm under pressure. Attention to detail. Friendly, approachable, and professional in all interactions. Keen to learn, grow, and contribute to a positive team culture. Punctual, dependable, assured, and smart in appearance. Enthusiastic and motivated to do a great job. Previous experience in a reception or front of house role is important, but what's just as important is your enthusiasm and willingness to learn. We will provide all the training and support you need to succeed. Our goal is to help you to become a skilled and valued member of the Carlisle team that supports Olympia. About Us We're proud to work with some of the UK's most iconic brands. Our venues, include Tottenham Hotspur Stadium, Jaguar Land Rover, Tesco, and BBC StudioWorks. Join over 5,000 team members delivering security, events, cleaning, and facilities services across the UK. We're committed to creating a diverse and inclusive workplace where everyone can thrive. We welcome applications from parents returning to work, career changers, and those with a passion for making a difference. Equality, Diversity, and Inclusion At C
Intensive Housing Management Officer (FTC) When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Job Title: Intensive Housing Management Officer (FTC) Location: Havering. This service does not have step free access Salary: £27,000 (Annual Equivalent) Shift Pattern: 6 month fixed term contract, 37.5 hours per week Monday to Friday 09:00 - 17:00. You may be required to work outside these hours depending on service needs. About the Role We're looking for a Intensive Housing Management Officer to join our team on a fixed term basis to successfully rehabilitate and reintegrate our male residents back into the community. In this role, you will be responsible for maintaining social contact and company to enhance quality of life, enhance personal safety, health and security, sustainment of tenancy, and improving financial independence and economic wellbeing to support our residents back into the community. Our Complex Needs Accommodation provides supported accommodation, bespoke person-centred care and support as well as intensive housing management services in the community for adults with specific accommodation and well-being support needs. You will play a vital role in building safe, inclusive, and thriving communities for our residents. This dynamic position focuses on delivering high-quality housing management support, ensuring our properties are maintained to excellent standards and tenancies are successfully sustained. With a commitment to professionalism, teamwork, and customer service, you will address tenancy matters proactively, providing responsive support and fostering a positive environment where residents feel secure and valued. Key Responsibilities Include: Assist the management team in managing rent/charge collections, arrears, voids, and issuing warnings as necessary. Carry out regular occupancy checks. Ensure all repairs and maintenance issues are correctly reported and managed through to completion. Enhancing personal safety, health, and security through meaningful social interactions. Assist the management team in managing rent/charge collections, arrears, voids, and issuing warnings as necessary. Supporting residents to sustain their tenancies and achieve financial independence. Work with the wider team to support residents with their long term needs. Promoting economic wellbeing and helping residents reintegrate into the community. Complete safeguarding and other referrals where required. Other duties may include but is not limited to; maintain clean and tidy environments, removing rubbish, reporting repairs, ordering supplies, and other general duties. About You This role is ideal for someone who enjoys building strong relationships, approaches challenges with compassion and a non-judgmental attitude, and is motivated by finding practical solutions to support residents in achieving their goals. We re looking for someone with a genuine passion and felt purpose to help people, challenge stigma, and make a real difference to people s lives! You will be a team player, driven to provide high quality care and support to others, an effective communicator who is able to build rapport with others from various backgrounds. You will be compassionate, supportive, and empowering to others, whilst able to form effective, positive and motivational relationships. What are looking for: Previous experience in coordinating/delivering activities and interventions with people from different backgrounds Experience of working with people of complex backgrounds and/or a good understanding of the sector Knowledge of risk management and risk assessment Knowledge of license conditions and public protection Knowledge of tenancy management, able to share knowledge with others in the team and residents Understanding of the housing and social needs of people with multiple and complex needs The ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs. Excellent interpersonal skills, both written and oral. Ability to form and build effective relationships and rapport with others Ability to influence and negotiate positive outcomes with others; Proactive in making decisions Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria. What we Offer 25 days (Full time equivalent) annual leave, increasing with the length of service Employer Pension Contribution Eligibility to register with Blue Light Discount Card Access to discounted tickets for music events, shows, sports and more Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work Training and Development, including access to courses, upskilling, and progression plans Employee Assistance Programme, including counselling Life Assurance Scheme Cycle-to-work scheme Annual Staff Awards EDI Ambassador programme About Social Interest Group (SIG) SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets. Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. Additional Information Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Mar 17, 2026
Full time
Intensive Housing Management Officer (FTC) When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Job Title: Intensive Housing Management Officer (FTC) Location: Havering. This service does not have step free access Salary: £27,000 (Annual Equivalent) Shift Pattern: 6 month fixed term contract, 37.5 hours per week Monday to Friday 09:00 - 17:00. You may be required to work outside these hours depending on service needs. About the Role We're looking for a Intensive Housing Management Officer to join our team on a fixed term basis to successfully rehabilitate and reintegrate our male residents back into the community. In this role, you will be responsible for maintaining social contact and company to enhance quality of life, enhance personal safety, health and security, sustainment of tenancy, and improving financial independence and economic wellbeing to support our residents back into the community. Our Complex Needs Accommodation provides supported accommodation, bespoke person-centred care and support as well as intensive housing management services in the community for adults with specific accommodation and well-being support needs. You will play a vital role in building safe, inclusive, and thriving communities for our residents. This dynamic position focuses on delivering high-quality housing management support, ensuring our properties are maintained to excellent standards and tenancies are successfully sustained. With a commitment to professionalism, teamwork, and customer service, you will address tenancy matters proactively, providing responsive support and fostering a positive environment where residents feel secure and valued. Key Responsibilities Include: Assist the management team in managing rent/charge collections, arrears, voids, and issuing warnings as necessary. Carry out regular occupancy checks. Ensure all repairs and maintenance issues are correctly reported and managed through to completion. Enhancing personal safety, health, and security through meaningful social interactions. Assist the management team in managing rent/charge collections, arrears, voids, and issuing warnings as necessary. Supporting residents to sustain their tenancies and achieve financial independence. Work with the wider team to support residents with their long term needs. Promoting economic wellbeing and helping residents reintegrate into the community. Complete safeguarding and other referrals where required. Other duties may include but is not limited to; maintain clean and tidy environments, removing rubbish, reporting repairs, ordering supplies, and other general duties. About You This role is ideal for someone who enjoys building strong relationships, approaches challenges with compassion and a non-judgmental attitude, and is motivated by finding practical solutions to support residents in achieving their goals. We re looking for someone with a genuine passion and felt purpose to help people, challenge stigma, and make a real difference to people s lives! You will be a team player, driven to provide high quality care and support to others, an effective communicator who is able to build rapport with others from various backgrounds. You will be compassionate, supportive, and empowering to others, whilst able to form effective, positive and motivational relationships. What are looking for: Previous experience in coordinating/delivering activities and interventions with people from different backgrounds Experience of working with people of complex backgrounds and/or a good understanding of the sector Knowledge of risk management and risk assessment Knowledge of license conditions and public protection Knowledge of tenancy management, able to share knowledge with others in the team and residents Understanding of the housing and social needs of people with multiple and complex needs The ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs. Excellent interpersonal skills, both written and oral. Ability to form and build effective relationships and rapport with others Ability to influence and negotiate positive outcomes with others; Proactive in making decisions Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria. What we Offer 25 days (Full time equivalent) annual leave, increasing with the length of service Employer Pension Contribution Eligibility to register with Blue Light Discount Card Access to discounted tickets for music events, shows, sports and more Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work Training and Development, including access to courses, upskilling, and progression plans Employee Assistance Programme, including counselling Life Assurance Scheme Cycle-to-work scheme Annual Staff Awards EDI Ambassador programme About Social Interest Group (SIG) SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets. Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. Additional Information Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Reed FE are a leading recruitment agency working with colleges, prisons, universities, and training providers across the Midlands. We are always looking for talented/aspiring lecturers, tutors, and assessors to join our team and help us deliver high-quality education to learners of all ages and backgrounds, in different disciplines and levels. Salary: £14-£15.75 Contract: Temporary Hours: Full time, 36.5 hours per week Location: Birmingham (role may require working across campuses) About the Role We are looking for a detail-focused and proactive People Operations Officer to join our clients People Services team. This role is ideal for an experienced HR administrator who enjoys being at the heart of people operations and providing high-quality support across the full employee lifecycle. As the first point of contact for HR-related queries, you will play a vital role in delivering an efficient, compliant, and customer-focused HR service. You will support managers and employees alike, ensuring processes are followed accurately and in line with legislation and college policies. Key Responsibilities Act as the first point of contact for HR operational enquiries, providing advice and guidance to managers, employees, and external stakeholders Manage pre-employment compliance and vetting in line with Safer Recruitment and Keeping Children Safe in Education requirements Support recruitment activities including advertising, recruitment packs, fairs, and interview schedules Administer all stages of the employee lifecycle, from onboarding to exit Issue contracts, offer letters, and variations in line with employment legislation Maintain accurate employee records, including the Single Central Record Support payroll processes by ensuring timely and accurate submission of employee changes Produce HR metrics and reports for senior leaders Manage HR inbox workflows in line with service KPIs Provide administrative support to the Employee Relations team as required Essential criteria: Minimum of 2 years' HR generalist administration experience Strong understanding of HR policies, procedures, and employment terms Excellent written and verbal communication skills Experience producing accurate contractual documentation Strong organisational skills with the ability to manage competing priorities Proficiency in Microsoft Office and experience using HR systems Sound understanding of data protection and GDPR Desirable: CIPD Level 3 qualification (or working towards / willingness to work towards) At Reed, we believe that experience is just as important as qualifications. So, if you have experience in teaching others, we encourage you to start your registration today. You will be joining a team of passionate professionals who provide the best possible education to the students of our clients. To apply for this role, please send us your updated CV by clicking 'Apply Now'. Reed Further Education is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment by undergoing a 2 year' employment check and a DBS Application, completing mandatory training within 6 weeks of your first assignment and annually thereafter.
Mar 17, 2026
Seasonal
Reed FE are a leading recruitment agency working with colleges, prisons, universities, and training providers across the Midlands. We are always looking for talented/aspiring lecturers, tutors, and assessors to join our team and help us deliver high-quality education to learners of all ages and backgrounds, in different disciplines and levels. Salary: £14-£15.75 Contract: Temporary Hours: Full time, 36.5 hours per week Location: Birmingham (role may require working across campuses) About the Role We are looking for a detail-focused and proactive People Operations Officer to join our clients People Services team. This role is ideal for an experienced HR administrator who enjoys being at the heart of people operations and providing high-quality support across the full employee lifecycle. As the first point of contact for HR-related queries, you will play a vital role in delivering an efficient, compliant, and customer-focused HR service. You will support managers and employees alike, ensuring processes are followed accurately and in line with legislation and college policies. Key Responsibilities Act as the first point of contact for HR operational enquiries, providing advice and guidance to managers, employees, and external stakeholders Manage pre-employment compliance and vetting in line with Safer Recruitment and Keeping Children Safe in Education requirements Support recruitment activities including advertising, recruitment packs, fairs, and interview schedules Administer all stages of the employee lifecycle, from onboarding to exit Issue contracts, offer letters, and variations in line with employment legislation Maintain accurate employee records, including the Single Central Record Support payroll processes by ensuring timely and accurate submission of employee changes Produce HR metrics and reports for senior leaders Manage HR inbox workflows in line with service KPIs Provide administrative support to the Employee Relations team as required Essential criteria: Minimum of 2 years' HR generalist administration experience Strong understanding of HR policies, procedures, and employment terms Excellent written and verbal communication skills Experience producing accurate contractual documentation Strong organisational skills with the ability to manage competing priorities Proficiency in Microsoft Office and experience using HR systems Sound understanding of data protection and GDPR Desirable: CIPD Level 3 qualification (or working towards / willingness to work towards) At Reed, we believe that experience is just as important as qualifications. So, if you have experience in teaching others, we encourage you to start your registration today. You will be joining a team of passionate professionals who provide the best possible education to the students of our clients. To apply for this role, please send us your updated CV by clicking 'Apply Now'. Reed Further Education is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment by undergoing a 2 year' employment check and a DBS Application, completing mandatory training within 6 weeks of your first assignment and annually thereafter.
Our Customer - Olympia We are proud to be working with Olympia, one of London's most ambitious regeneration projects. The £1.3 billion transformation will turn Olympia into a showcase for the remarkable and the extraordinary. The transformed destination will add new spaces alongside its existing heritage halls, including British Airways ARC, a new 3,800-capacity live music venue managed by AEG Presents; the British Airways Theatre, London's largest purpose-built theatre in almost 50 years, managed by Trafalgar Entertainment and The Shubert Organization; two hotels operated by citizenM and Hyatt Regency; 30 restaurants, bars and eateries; Wetherby Pembridge, a new co-educational senior school; a boutique gym by 1Rebel, 550,000 sq. ft of offices boasting some of the largest terraces in London, as well as new public spaces for visitors to enjoy. The Benefits Flexible financial supportwith instant access to earned and authorised wages. Full induction, ongoing training, and structured career development to help you thrive in your role. Quality kit and uniform - so you feel comfortable and can perform your role effectively. Fully funded SIA top-up training from our own team of in-house trainers. Employee Assistance Program - supporting your mental, physical, and emotional wellbeing at all times. Refer a Friend Scheme - earn £100 for every person you refer who starts with us. Long service and recognition awards - celebrating your achievements. Excellent hourly pay rate The Role The Reception Security Officer is responsible for providing a safe, secure, and welcoming environment by monitoring access, verifying identities, and maintaining a professional security presence at the office building entrance. You will remain vigilant, support emergency procedures, and ensure clear communication with the Control Room and building management while upholding high standards of conduct and confidentiality.As part of a skilled team of SIA licenced security and customer service professionals, you will be motivated, approachable, flexible, and dependable. You will demonstrate service excellence through all interactions with stakeholders, including our customer, resident businesses, and members of the public. This role is about more than just security; it's about making a difference through supporting our customers in their local community. Providing a warm welcome, reassuring presence, and creating a safe environment for all. Key Responsibilities Access Control & Identity Verification Monitor and control access to the office building, ensuring only authorised personnel, contractors, and pre-registered visitors are admitted. Verify credentials using access control systems, and digital visitor management platforms. Security Presence & Professional Conduct Maintain a discreet yet authoritative security presence at the office building entrance, aligned with the expectations of high-profile tenants. Deter unauthorised access and respond professionally to any access disputes or policy breaches. Uphold a high standard of personal appearance, conduct, and confidentiality at all times. Surveillance & Threat Detection Remain vigilant for suspicious behaviour, tailgating, or unauthorised deliveries. Monitor lobby-area and report anomalies to the Control Room. Conduct visual inspections of bags or packages if required, in line with estate policy and tenant agreements. Emergency Response & Evacuation Support Act as a designated point of contact during fire alarms, evacuations, or lockdowns affecting the office building. Follow instructions from the Control Room and assist in guiding occupants to safety or designated refuge areas. Support first aid or emergency services access as needed. Coordination & Communication Liaise with tenant representatives, building management, and the Control Room to ensure seamless coordination of access and security measures. Maintain clear and accurate logs of access events, incidents, and shift handovers using digital reporting tools. Communicate effectively via radio and phone with other security personnel and estate departments. Compliance & Training Operate in full compliance with SIA licensing conditions, GDPR, and Olympia's safeguarding and data protection policies. Participate in regular training, briefings, and drills to maintain readiness and awareness of evolving threats or procedures. Skills & Experience Previous experience working in a busy reception or front of house role. Able to work independently and as part of a team in a busy environment. SIA Guarding or Door Supervision licence holder. 5 years checkable work and address history. Experienced in customer-facing roles and busy working environments. A team player, flexible and supportive, putting team goals first. Effective people skills, able to interact with colleagues, customers and members of the public in a positive and professional manner. Key Behaviours and Competencies Ability to remain calm under pressure. Attention to detail. Friendly, approachable, and professional in all interactions. Keen to learn, grow, and contribute to a positive team culture. Punctual, dependable, assured, and smart in appearance. Enthusiastic and motivated to do a great job. Previous experience in a reception or front of house role is important, but what's just as important is your enthusiasm and willingness to learn. We will provide all the training and support you need to succeed. Our goal is to help you to become a skilled and valued member of the Carlisle team that supports Olympia. About Us We're proud to work with some of the UK's most iconic brands. Our venues, include Tottenham Hotspur Stadium, Jaguar Land Rover, Tesco, and BBC StudioWorks. Join over 5,000 team members delivering security, events, cleaning, and facilities services across the UK. We're committed to creating a diverse and inclusive workplace where everyone can thrive. We welcome applications from parents returning to work, career changers, and those with a passion for making a difference. Equality, Diversity, and Inclusion At Carlisle,
Mar 17, 2026
Full time
Our Customer - Olympia We are proud to be working with Olympia, one of London's most ambitious regeneration projects. The £1.3 billion transformation will turn Olympia into a showcase for the remarkable and the extraordinary. The transformed destination will add new spaces alongside its existing heritage halls, including British Airways ARC, a new 3,800-capacity live music venue managed by AEG Presents; the British Airways Theatre, London's largest purpose-built theatre in almost 50 years, managed by Trafalgar Entertainment and The Shubert Organization; two hotels operated by citizenM and Hyatt Regency; 30 restaurants, bars and eateries; Wetherby Pembridge, a new co-educational senior school; a boutique gym by 1Rebel, 550,000 sq. ft of offices boasting some of the largest terraces in London, as well as new public spaces for visitors to enjoy. The Benefits Flexible financial supportwith instant access to earned and authorised wages. Full induction, ongoing training, and structured career development to help you thrive in your role. Quality kit and uniform - so you feel comfortable and can perform your role effectively. Fully funded SIA top-up training from our own team of in-house trainers. Employee Assistance Program - supporting your mental, physical, and emotional wellbeing at all times. Refer a Friend Scheme - earn £100 for every person you refer who starts with us. Long service and recognition awards - celebrating your achievements. Excellent hourly pay rate The Role The Reception Security Officer is responsible for providing a safe, secure, and welcoming environment by monitoring access, verifying identities, and maintaining a professional security presence at the office building entrance. You will remain vigilant, support emergency procedures, and ensure clear communication with the Control Room and building management while upholding high standards of conduct and confidentiality.As part of a skilled team of SIA licenced security and customer service professionals, you will be motivated, approachable, flexible, and dependable. You will demonstrate service excellence through all interactions with stakeholders, including our customer, resident businesses, and members of the public. This role is about more than just security; it's about making a difference through supporting our customers in their local community. Providing a warm welcome, reassuring presence, and creating a safe environment for all. Key Responsibilities Access Control & Identity Verification Monitor and control access to the office building, ensuring only authorised personnel, contractors, and pre-registered visitors are admitted. Verify credentials using access control systems, and digital visitor management platforms. Security Presence & Professional Conduct Maintain a discreet yet authoritative security presence at the office building entrance, aligned with the expectations of high-profile tenants. Deter unauthorised access and respond professionally to any access disputes or policy breaches. Uphold a high standard of personal appearance, conduct, and confidentiality at all times. Surveillance & Threat Detection Remain vigilant for suspicious behaviour, tailgating, or unauthorised deliveries. Monitor lobby-area and report anomalies to the Control Room. Conduct visual inspections of bags or packages if required, in line with estate policy and tenant agreements. Emergency Response & Evacuation Support Act as a designated point of contact during fire alarms, evacuations, or lockdowns affecting the office building. Follow instructions from the Control Room and assist in guiding occupants to safety or designated refuge areas. Support first aid or emergency services access as needed. Coordination & Communication Liaise with tenant representatives, building management, and the Control Room to ensure seamless coordination of access and security measures. Maintain clear and accurate logs of access events, incidents, and shift handovers using digital reporting tools. Communicate effectively via radio and phone with other security personnel and estate departments. Compliance & Training Operate in full compliance with SIA licensing conditions, GDPR, and Olympia's safeguarding and data protection policies. Participate in regular training, briefings, and drills to maintain readiness and awareness of evolving threats or procedures. Skills & Experience Previous experience working in a busy reception or front of house role. Able to work independently and as part of a team in a busy environment. SIA Guarding or Door Supervision licence holder. 5 years checkable work and address history. Experienced in customer-facing roles and busy working environments. A team player, flexible and supportive, putting team goals first. Effective people skills, able to interact with colleagues, customers and members of the public in a positive and professional manner. Key Behaviours and Competencies Ability to remain calm under pressure. Attention to detail. Friendly, approachable, and professional in all interactions. Keen to learn, grow, and contribute to a positive team culture. Punctual, dependable, assured, and smart in appearance. Enthusiastic and motivated to do a great job. Previous experience in a reception or front of house role is important, but what's just as important is your enthusiasm and willingness to learn. We will provide all the training and support you need to succeed. Our goal is to help you to become a skilled and valued member of the Carlisle team that supports Olympia. About Us We're proud to work with some of the UK's most iconic brands. Our venues, include Tottenham Hotspur Stadium, Jaguar Land Rover, Tesco, and BBC StudioWorks. Join over 5,000 team members delivering security, events, cleaning, and facilities services across the UK. We're committed to creating a diverse and inclusive workplace where everyone can thrive. We welcome applications from parents returning to work, career changers, and those with a passion for making a difference. Equality, Diversity, and Inclusion At Carlisle,
Positive Employment is currently recruiting for a Housing Triage Officer for our client a government organisation in Exeter. The successful post holder will provide comprehensive housing advice and assistance, face to face, by telephone and by email regarding a wide range of housing issues having an in-depth knowledge of relevant housing and homeless legislation including Case Law, to ensure that the Council's statutory duties are carried out under the Homelessness Reduction Act 2018. Prior experience as a housing options/homelessness triage officer is essential. This role is a temporary contract initially for 3 months with the possibility to extend. This role is hybrid working with a minimum of two days working from the office. Duties and Responsibilities but not limited to: Be the first point of contact (face to face, by telephone or by email) for customers who are homeless or threatened with homelessness and to carry out an initial assessment and investigation. Liaising with a variety of outside partner agencies, such as rough sleepers outreach services, and hostel providers to look for creative housing solutions for clients with a variety of complex needs. Hold a caseload of clients, deciding Homelessness Reduction Act duties and making pro-active interventions to provide wide-ranging person centred housing advice and advocacy on housing rights, income maximisation, financial management, relevant support services and to inform, support and signpost customers to specialist advice agencies when appropriate. Pro-actively take actions to prevent homelessness either short term or long term using all means available. This also includes immediate interventions to prevent homelessness including where possible and reasonable helping customers to retain or re-access their current accommodation by; liaising with families and friends, landlords, supported housing, solicitors, courts, social services and other agencies. Be responsible for safeguarding vulnerable clients that present, often in a chaotic manner, by obtaining relevant information from, to a range of services such as the police, Domestic Abuse Services, Children's Services or Adult Social Care and making safeguarding referrals when necessary. Deputising for other Officers within the service, as directed by a manager, to ensure that casework service standards are maintained and customers are placed into temporary accommodation efficiently. Contribute to the achievement of government targets by researching and providing statistical information ensuring the objectives of both Housing and Homelessness Strategies and local service standards. Attendance of statistical case review meetings (e.g. MARAC) as directed by Team Leaders and managers. Personal Requirements: Prior experience as a housing options/homelessness triage officer is essential. Educated to A-level or equivalent, or possess specialist knowledge obtained in a housing environment. An in-depth working knowledge of homeless legislation including the Homelessness Reduction Act 2017,The Localism Act 2011, the Housing Act 1996 part VII and part VI (as amended by the Homelessness Act 2002. An in-depth knowledge of law relating to landlord and tenant issues and general housing rights. A current working knowledge of the welfare benefits system. Detailed knowledge of the support needs associated with homelessness and the role of wider agencies in the provision of care and support services. Experience of using Microsoft windows packages and client information systems on a frequent basis. Working Hours: 37hrs / Monday - Friday Pay: £19.14 per hour Please note this role is within the scope of IR35.
Mar 17, 2026
Full time
Positive Employment is currently recruiting for a Housing Triage Officer for our client a government organisation in Exeter. The successful post holder will provide comprehensive housing advice and assistance, face to face, by telephone and by email regarding a wide range of housing issues having an in-depth knowledge of relevant housing and homeless legislation including Case Law, to ensure that the Council's statutory duties are carried out under the Homelessness Reduction Act 2018. Prior experience as a housing options/homelessness triage officer is essential. This role is a temporary contract initially for 3 months with the possibility to extend. This role is hybrid working with a minimum of two days working from the office. Duties and Responsibilities but not limited to: Be the first point of contact (face to face, by telephone or by email) for customers who are homeless or threatened with homelessness and to carry out an initial assessment and investigation. Liaising with a variety of outside partner agencies, such as rough sleepers outreach services, and hostel providers to look for creative housing solutions for clients with a variety of complex needs. Hold a caseload of clients, deciding Homelessness Reduction Act duties and making pro-active interventions to provide wide-ranging person centred housing advice and advocacy on housing rights, income maximisation, financial management, relevant support services and to inform, support and signpost customers to specialist advice agencies when appropriate. Pro-actively take actions to prevent homelessness either short term or long term using all means available. This also includes immediate interventions to prevent homelessness including where possible and reasonable helping customers to retain or re-access their current accommodation by; liaising with families and friends, landlords, supported housing, solicitors, courts, social services and other agencies. Be responsible for safeguarding vulnerable clients that present, often in a chaotic manner, by obtaining relevant information from, to a range of services such as the police, Domestic Abuse Services, Children's Services or Adult Social Care and making safeguarding referrals when necessary. Deputising for other Officers within the service, as directed by a manager, to ensure that casework service standards are maintained and customers are placed into temporary accommodation efficiently. Contribute to the achievement of government targets by researching and providing statistical information ensuring the objectives of both Housing and Homelessness Strategies and local service standards. Attendance of statistical case review meetings (e.g. MARAC) as directed by Team Leaders and managers. Personal Requirements: Prior experience as a housing options/homelessness triage officer is essential. Educated to A-level or equivalent, or possess specialist knowledge obtained in a housing environment. An in-depth working knowledge of homeless legislation including the Homelessness Reduction Act 2017,The Localism Act 2011, the Housing Act 1996 part VII and part VI (as amended by the Homelessness Act 2002. An in-depth knowledge of law relating to landlord and tenant issues and general housing rights. A current working knowledge of the welfare benefits system. Detailed knowledge of the support needs associated with homelessness and the role of wider agencies in the provision of care and support services. Experience of using Microsoft windows packages and client information systems on a frequent basis. Working Hours: 37hrs / Monday - Friday Pay: £19.14 per hour Please note this role is within the scope of IR35.
Water Quality Environment Officer Role ID: 200401 Location: Buckley Office Grade/Salary range: 5: £37,594 - £41,428 Working pattern: Full time Contract type: Permanent Closing date: 18/03/2026 Welsh Language level: B2 - Upper Intermediate The role We're looking for someone who enjoys working with people, solving real environmental challenges, and getting hands-on outdoors. Based in beautiful North East Wales, this role is all about protecting and improving our natural environment. As a Water Quality Environment Officer, you'll help improve the health of our rivers and catchments through strategic, evidence-based action. You'll tackle water quality issues, support sustainable water resource management, and play a key role in delivering high impact environmental campaigns that protect our rivers and coastal waters. You'll also carry out essential regulatory work under the Environmental Permitting Regulations and respond quickly to environmental incidents as part of NRW's duties as a Category 1 responder. Working closely with landowners, communities, permit holders, and public bodies, you'll help drive practical, sustainable solutions on the ground. You'll be supported by a friendly, forward thinking team that embraces flexibility, hybrid working, and professional development. This is your chance to make a real impact-protecting North East Wales' environment where it matters most. If you're motivated, hands on, and passionate about safeguarding nature, we'd love to hear from you. Driving is essential to this role. You must hold a full and current UK driving license. As an organisation we support flexible working. You will be contracted to the NRW office at the above location and a suitable hybrid working pattern will be agreed on appointment. Any regular face to face meetings or training will be planned in advance. Successful applicants will be subject to a satisfactory Disclosure and Barring Service Check (DBS) check. Appointments are normally made within 4 to 8 weeks of the closing date. About us We value working as a team to protect and enhance our Environment. You will be joining a fast-paced team who turn their hands to many different tasks. As an operational team we cover a range of remits, alongside the regulation of permits, we manage protected sites, bathing waters and respond to environmental incidents and provide local advice and guidance to others. What you will do Work with a wide range of internal and external customers including permit holders, landowners, businesses, public bodies, recreation groups, volunteers and third sector organisations to enable others to achieve SMNR. Establish, maintain and advise partners to support the development of partnership projects and plans through from concepts to implementation. These projects will deliver outcomes aligned with place priorities. Assess compliance with relevant legislation, permit or consent conditions. Where non-compliance is identified, determine and implement the most appropriate intervention option to ensure a return to compliance as quickly as possible. Take appropriate actions to collect evidence for enforcement purposes, in accordance with defined procedures. Draft valid consents and assents for operations affecting protected sites. For all work areas produce required advice, investigations, documentation and reports to agreed quality standards to support operational and management decisions, protected site notification, public enquiries, court cases etc so that information, evidence and NRW interests are accurately and effectively presented. Within your area of expertise, provide professional local advice and responses to consultations from planning and permitting teams. Maintain working relationships with these teams through regular liaison. Monitor progress of work, which may include interpretation of data, contractor management, project delivery or compliance with management agreements or statutory legal notices. Identify and support any remedial actions to ensure outcome delivery. Play a role in a resilient NRW Incident Management Service that follows NRW process to ensure effective, timely and safe response to incidents. Undertake health and safety duties and responsibilities appropriate to the post. Be committed to Natural Resources Wales Equal Opportunities and Diversity Policy, together with an understanding of how it operates within the responsibilities of the post. Be committed to your own development through the effective use of your personal development plan (known as Sgwrs). Required to take part in incident response activities. Any other reasonable duties requested commensurate with the grade of this role. Your qualifications, experience, knowledge and skills In your application and interview you will be asked to demonstrate the following skills and experience using the STAR method. A good working knowledge of environment management, agriculture, fisheries, conservation or biodiversity, with focused experience in one of these distinct areas of the team remit. An understanding of how these multi-functional teams can contribute to the sustainable management of natural resources. Ensure continuing professional and personal development, expertise and competence through formal and informal learning and certification. Strong and effective self-management and organisational skills. The ability to influence, negotiate and gain cooperation of others. Experience of dealing successfully with difficult people / situations is important. The ability to use specialised IT systems, such as GIS or NRW customised applications. Able to work well as part of a team. Hold a current full UK valid licence to drive NRW fleet vehicles (cars and vans). Welsh Language level requirements Essential: Level B2 - Upper intermediate level
Mar 17, 2026
Full time
Water Quality Environment Officer Role ID: 200401 Location: Buckley Office Grade/Salary range: 5: £37,594 - £41,428 Working pattern: Full time Contract type: Permanent Closing date: 18/03/2026 Welsh Language level: B2 - Upper Intermediate The role We're looking for someone who enjoys working with people, solving real environmental challenges, and getting hands-on outdoors. Based in beautiful North East Wales, this role is all about protecting and improving our natural environment. As a Water Quality Environment Officer, you'll help improve the health of our rivers and catchments through strategic, evidence-based action. You'll tackle water quality issues, support sustainable water resource management, and play a key role in delivering high impact environmental campaigns that protect our rivers and coastal waters. You'll also carry out essential regulatory work under the Environmental Permitting Regulations and respond quickly to environmental incidents as part of NRW's duties as a Category 1 responder. Working closely with landowners, communities, permit holders, and public bodies, you'll help drive practical, sustainable solutions on the ground. You'll be supported by a friendly, forward thinking team that embraces flexibility, hybrid working, and professional development. This is your chance to make a real impact-protecting North East Wales' environment where it matters most. If you're motivated, hands on, and passionate about safeguarding nature, we'd love to hear from you. Driving is essential to this role. You must hold a full and current UK driving license. As an organisation we support flexible working. You will be contracted to the NRW office at the above location and a suitable hybrid working pattern will be agreed on appointment. Any regular face to face meetings or training will be planned in advance. Successful applicants will be subject to a satisfactory Disclosure and Barring Service Check (DBS) check. Appointments are normally made within 4 to 8 weeks of the closing date. About us We value working as a team to protect and enhance our Environment. You will be joining a fast-paced team who turn their hands to many different tasks. As an operational team we cover a range of remits, alongside the regulation of permits, we manage protected sites, bathing waters and respond to environmental incidents and provide local advice and guidance to others. What you will do Work with a wide range of internal and external customers including permit holders, landowners, businesses, public bodies, recreation groups, volunteers and third sector organisations to enable others to achieve SMNR. Establish, maintain and advise partners to support the development of partnership projects and plans through from concepts to implementation. These projects will deliver outcomes aligned with place priorities. Assess compliance with relevant legislation, permit or consent conditions. Where non-compliance is identified, determine and implement the most appropriate intervention option to ensure a return to compliance as quickly as possible. Take appropriate actions to collect evidence for enforcement purposes, in accordance with defined procedures. Draft valid consents and assents for operations affecting protected sites. For all work areas produce required advice, investigations, documentation and reports to agreed quality standards to support operational and management decisions, protected site notification, public enquiries, court cases etc so that information, evidence and NRW interests are accurately and effectively presented. Within your area of expertise, provide professional local advice and responses to consultations from planning and permitting teams. Maintain working relationships with these teams through regular liaison. Monitor progress of work, which may include interpretation of data, contractor management, project delivery or compliance with management agreements or statutory legal notices. Identify and support any remedial actions to ensure outcome delivery. Play a role in a resilient NRW Incident Management Service that follows NRW process to ensure effective, timely and safe response to incidents. Undertake health and safety duties and responsibilities appropriate to the post. Be committed to Natural Resources Wales Equal Opportunities and Diversity Policy, together with an understanding of how it operates within the responsibilities of the post. Be committed to your own development through the effective use of your personal development plan (known as Sgwrs). Required to take part in incident response activities. Any other reasonable duties requested commensurate with the grade of this role. Your qualifications, experience, knowledge and skills In your application and interview you will be asked to demonstrate the following skills and experience using the STAR method. A good working knowledge of environment management, agriculture, fisheries, conservation or biodiversity, with focused experience in one of these distinct areas of the team remit. An understanding of how these multi-functional teams can contribute to the sustainable management of natural resources. Ensure continuing professional and personal development, expertise and competence through formal and informal learning and certification. Strong and effective self-management and organisational skills. The ability to influence, negotiate and gain cooperation of others. Experience of dealing successfully with difficult people / situations is important. The ability to use specialised IT systems, such as GIS or NRW customised applications. Able to work well as part of a team. Hold a current full UK valid licence to drive NRW fleet vehicles (cars and vans). Welsh Language level requirements Essential: Level B2 - Upper intermediate level
Interim Chief Executive Officer North Surrey Domestic Abuse Service (NSDAS) Location: Elmbridge, Epsom & Ewell and Spelthorne (hybrid; 2 days per week on-site presence Salary: circa £60,000 FTE (PAYE) Contract: Fixed term 18-24 months, 4 days per week Are you a seasoned, compassionate leader ready to stabilise and strengthen a trauma-informed frontline charity supporting survivors across North Surrey? About North Surrey Domestic Abuse Service (NSDAS) NSDAS is a specialist, survivor-centred charity formed as an independent Charitable Incorporated Organisation in 2024 following a period hosted by Citizens Advice. We provide confidential practical and emotional support to adults and children affected by domestic abuse across Elmbridge, Epsom & Ewell and Spelthorne, delivering helpline and email advice, advocacy, safety planning, refuge and housing pathways, recovery programmes and targeted work for children and young people. Our practice is trauma-informed and feminist in outlook, foregrounding safety, confidentiality and the lived experience of survivors. We are a small, specialist organisation with an average headcount of around 18 (approximately 15 frontline staff and three support roles), supported by a committed cohort of volunteers. Since independence our trustees have prioritised governance, compliance and capacity building; in our first independently reported year total income was c.£932k and trustees view the near-term financial position as stable while planning prudently for the medium term. This interim appointment offers the chance to lead NSDAS through consolidation and prepare the charity for its next strategic phase. As our next Interim Chief Executive Officer, you will: • Strategy & Impact: Develop and deliver a clear 12-month operational plan, with pragmatic milestones and measurable outcomes that align with trustee priorities and service needs. • Governance & Finance: Strengthen governance and risk reporting to the Board, maintain oversight of day-to-day financial control and cashflow, and support the Treasurer in preparing budgets and regular management reports. • Operational Leadership: Provide stable, visible leadership and day-to-day operational management, ensuring continuity and quality of frontline services. • Income Generation: Lead practical income-generation activity alongside trustees and fundraising staff, identify suitable funding opportunities and support bid development to diversify income and build unrestricted reserves. • Service Quality & Safeguarding: Ensure survivor-centred practice, robust case recording, up-to-date safeguarding and lone-working protocols, and quality assurance across services. • People & Wellbeing: Prioritise staff and volunteer wellbeing by embedding clinical supervision, promoting psychological safety and improving supervision and development arrangements. • Community & Partnerships: Maintain and build constructive relationships with statutory partners (local authorities, police), Surrey Domestic Abuse Partnership members and other key stakeholders; represent NSDAS at multi-agency forums. • Brand & Profile: Advocate for local service needs, raise NSDAS s profile within the local ecosystem and support trustee work to communicate impact and local value. Who you are • A seasoned senior leader with proven executive experience in a small to medium-sized charity or comparable organisation (c.8 20 staff; turnover circa £0.5m+). • Demonstrable experience of leading organisations through change or transition while maintaining service continuity. • Strong people leadership skills with experience managing sensitive HR matters, staff wellbeing and clinical/therapeutic supervision arrangements. • A track record of successful income generation and relationship management with funders, commissioners and statutory partners. • Financially competent with experience of budgetary control, reading management accounts and reporting to trustees. • Excellent communicator, credible at both operational detail and strategic discussion, with highly developed stakeholder engagement skills. • Knowledge of domestic abuse and trauma-informed approaches is essential (practical experience in the VAWG sector strongly preferred). • Commitment to equality, diversity and survivor-centred practice and the ability to travel across the boroughs and work flexibly. • Essential occupational requirement: This post is open to female applicants only as this is deemed a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. • Desirable: experience of working within statutory commissioning environments and experience of accreditation/standards (for example Women s Aid) or practical organisational transition/partnership development. Why NSDAS? • Lead a values-driven, trauma-informed charity delivering critical local services and making a tangible difference to survivors lives. • Join a small, committed team with a clear focus on staff wellbeing, clinical supervision and psychologically safe practice. • A visible leadership role during an important phase of consolidation and strategic development, with clear 12-month priorities and trustee support. • Hybrid and flexible working (3 4 days per week), regional travel as required and a meaningful, high-impact interim appointment. • Opportunity to strengthen governance, diversify income and build unrestricted reserves for longer-term resilience. Closing date for applications: 9am, Monday 30th March 2026 For full details of the role including how to apply, please download the full appointment brief. For an informal and confidential conversation about this position, please contact Jenny Hills at Harris Hill via the apply button with times to speak and (optional but appreciated) a CV or professional profile which will be treated with the strictest confidence. As leading charity recruitment specialists and a certified B Corp, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications for this role from women from all sections of the community regardless of age, disability, race, religion, sexuality and other protected characteristics.
Mar 17, 2026
Full time
Interim Chief Executive Officer North Surrey Domestic Abuse Service (NSDAS) Location: Elmbridge, Epsom & Ewell and Spelthorne (hybrid; 2 days per week on-site presence Salary: circa £60,000 FTE (PAYE) Contract: Fixed term 18-24 months, 4 days per week Are you a seasoned, compassionate leader ready to stabilise and strengthen a trauma-informed frontline charity supporting survivors across North Surrey? About North Surrey Domestic Abuse Service (NSDAS) NSDAS is a specialist, survivor-centred charity formed as an independent Charitable Incorporated Organisation in 2024 following a period hosted by Citizens Advice. We provide confidential practical and emotional support to adults and children affected by domestic abuse across Elmbridge, Epsom & Ewell and Spelthorne, delivering helpline and email advice, advocacy, safety planning, refuge and housing pathways, recovery programmes and targeted work for children and young people. Our practice is trauma-informed and feminist in outlook, foregrounding safety, confidentiality and the lived experience of survivors. We are a small, specialist organisation with an average headcount of around 18 (approximately 15 frontline staff and three support roles), supported by a committed cohort of volunteers. Since independence our trustees have prioritised governance, compliance and capacity building; in our first independently reported year total income was c.£932k and trustees view the near-term financial position as stable while planning prudently for the medium term. This interim appointment offers the chance to lead NSDAS through consolidation and prepare the charity for its next strategic phase. As our next Interim Chief Executive Officer, you will: • Strategy & Impact: Develop and deliver a clear 12-month operational plan, with pragmatic milestones and measurable outcomes that align with trustee priorities and service needs. • Governance & Finance: Strengthen governance and risk reporting to the Board, maintain oversight of day-to-day financial control and cashflow, and support the Treasurer in preparing budgets and regular management reports. • Operational Leadership: Provide stable, visible leadership and day-to-day operational management, ensuring continuity and quality of frontline services. • Income Generation: Lead practical income-generation activity alongside trustees and fundraising staff, identify suitable funding opportunities and support bid development to diversify income and build unrestricted reserves. • Service Quality & Safeguarding: Ensure survivor-centred practice, robust case recording, up-to-date safeguarding and lone-working protocols, and quality assurance across services. • People & Wellbeing: Prioritise staff and volunteer wellbeing by embedding clinical supervision, promoting psychological safety and improving supervision and development arrangements. • Community & Partnerships: Maintain and build constructive relationships with statutory partners (local authorities, police), Surrey Domestic Abuse Partnership members and other key stakeholders; represent NSDAS at multi-agency forums. • Brand & Profile: Advocate for local service needs, raise NSDAS s profile within the local ecosystem and support trustee work to communicate impact and local value. Who you are • A seasoned senior leader with proven executive experience in a small to medium-sized charity or comparable organisation (c.8 20 staff; turnover circa £0.5m+). • Demonstrable experience of leading organisations through change or transition while maintaining service continuity. • Strong people leadership skills with experience managing sensitive HR matters, staff wellbeing and clinical/therapeutic supervision arrangements. • A track record of successful income generation and relationship management with funders, commissioners and statutory partners. • Financially competent with experience of budgetary control, reading management accounts and reporting to trustees. • Excellent communicator, credible at both operational detail and strategic discussion, with highly developed stakeholder engagement skills. • Knowledge of domestic abuse and trauma-informed approaches is essential (practical experience in the VAWG sector strongly preferred). • Commitment to equality, diversity and survivor-centred practice and the ability to travel across the boroughs and work flexibly. • Essential occupational requirement: This post is open to female applicants only as this is deemed a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. • Desirable: experience of working within statutory commissioning environments and experience of accreditation/standards (for example Women s Aid) or practical organisational transition/partnership development. Why NSDAS? • Lead a values-driven, trauma-informed charity delivering critical local services and making a tangible difference to survivors lives. • Join a small, committed team with a clear focus on staff wellbeing, clinical supervision and psychologically safe practice. • A visible leadership role during an important phase of consolidation and strategic development, with clear 12-month priorities and trustee support. • Hybrid and flexible working (3 4 days per week), regional travel as required and a meaningful, high-impact interim appointment. • Opportunity to strengthen governance, diversify income and build unrestricted reserves for longer-term resilience. Closing date for applications: 9am, Monday 30th March 2026 For full details of the role including how to apply, please download the full appointment brief. For an informal and confidential conversation about this position, please contact Jenny Hills at Harris Hill via the apply button with times to speak and (optional but appreciated) a CV or professional profile which will be treated with the strictest confidence. As leading charity recruitment specialists and a certified B Corp, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications for this role from women from all sections of the community regardless of age, disability, race, religion, sexuality and other protected characteristics.
Location: SHC Office, Seymour Buildings, with occasional visits to Daventry Street and Grove Dwellings; occasional remote working at Line Manager's discretion Hours: 21 hours per week, including an average of two evening meetings per month Salary: £49,000 pro rata Contract Type: Fixed term, 18 months Reporting to: Line Manager designated by the Management Committee (MC) Seymour Housing Co operative (SHC) was founded in 1976. We are driven by co operative values and democratic participation, and we aim to provide high quality, affordable housing for people who understand and support co operative living. We are seeking an experienced and motivated Housing & Co operative Services Manager to join our small, dedicated team. You will work closely with our Maintenance Manager and external service providers, and you will report to the Management Committee, through the designated Staff Line Manager. About the Role You will deliver high quality housing management services, support governance and record keeping, maintain strong, positive relationships with residents and partners, and ensure compliance with Co op policies, GDPR and regulatory standards. What We're Looking For If you are a motivated housing professional looking for a role where your work directly supports a democratic community, we would love to hear from you. You combine a deep commitment to co-operative values with a proven track record in housing management and delivering excellent customer service. You excel at working collaboratively with diverse members, committees, and external agencies and possess strong organisational and problem-solving skills. Overall, Purpose of the Role To deliver a professional, proactive housing management service for tenants and applicants, oversee day to day Co op operations, and ensure high quality administrative, governance, and service delivery support to the Management Committee (MC). The role includes responsibility for managing external contractors and ensuring compliance with relevant legislation, policies, and regulatory requirements. Key Responsibilities 1. Housing Management • Lead and coordinate day to day housing management operations, ensuring efficient service delivery and high quality tenant support. • Prepare and issue tenancy agreements, Good Neighbour Agreements and share certificates on behalf of the Co op. • Provide guidance on transfers, mutual exchanges and other housing options. • Enforce tenancy terms, working with the Maintenance Manager to ensure properties remain in good condition. • Conduct regular tenancy audits to maintain accurate member records. • Act as the Complaints Officer, resolving complaints in line with Co op policies and the Housing Ombudsman's Complaint Handling Code requirements, and providing required data and updates to the MC. • Liaise with local authorities and relevant agencies, providing timely updates to the MC • Serve as the Co op's designated safeguarding lead and escalate concerns to appropriate authorities. 2. Allocations and Lettings • Maintain records of property allocations in line with nomination agreements. • Monitor relevant housing legislation and advise the Allocations Subcommittee (ASC) and MC on necessary policy updates. • Service the ASC and support the convenor. • Organise and administer allocations panels, communicating outcomes to applicants and requesting additional documentation when needed. • Maintain and monitor the internal transfer list, ensuring accuracy, eligibility verification and prevention of fraudulent claims. • Complete thorough applicant checks to ensure eligibility and detect fraudulent applications. • Ensure efficient void turnaround to minimise income loss. 3. Co op Governance • Monitor changes in housing legislation and regulation and advise the MC when these require policy or procedural changes. • Circulate updated or new policies to all members. • Ensure the Co op meets statutory and regulatory requirements and follows good practice. • Develop initiatives to increase member engagement and participation in governance and committee work. • Provide administrative support to the MC and subcommittees, including preparing and issuing agendas, minutes, and reports within required deadlines (7 days prior). • Assist the Secretary with AGM organisation, including minutes, timely document distribution and facilitation of the nomination and election process. • Maintain clear, accessible informational resources to support member understanding of policies, procedures and Co op values. • Identify and coordinate training opportunities for MC members, subcommittee members, officers, volunteers and staff. 4. Financial and Legal Management Working within the authority delegated by the MC: • Liaise with the outsourced rent management provider to produce arrears reports, monitor repayment agreements and ensure arrears actions follow Co op policy. • Support members with housing benefit claims when required. • Represent the Co op in County Court matters (including arrears cases) and accompany bailiffs where necessary. • Arrange insurance renewals and obtain tenders when required. • Support the Treasurer, Finance Subcommittee and Maintenance Manager in preparing the annual budget. • Assist the Treasurer with calculations of rent and service charge increases and prepare communications to tenants. • Liaise with accountants and auditors as required. • Submit audited accounts and required documents to external bodies within deadlines. • Maintain petty cash records and manage the deposit of income from the Seymour Building laundries. 5. Office Administration and General Responsibilities • Ensure smooth day to day operation of the Co op office and maintain a professional, welcoming environment. • Oversee incoming and outgoing communications, ensuring timely and appropriate responses. • Maintain accurate, compliant electronic and physical records using relevant systems (including CHICs). • Coordinate with the Maintenance Manager, MC officers, managing agents and consultants to support efficient Co op operations. • Adhere to all Co op rules, policies and procedures including complaints, data protection, confidentiality, health and safety, equal opportunities, fraud prevention and value for money requirements. • Maintain strict confidentiality regarding members, finances and Co op operations. • Develop and maintain a comprehensive office manual to support member participation in Co op operations. • Provide cover for colleagues during absences to maintain continuity of essential functions. • Undertake additional reasonable duties aligned with the Co op's mission and agreed with the Line Manager or MC officers; boundaries of authority should be confirmed and documented as needed. Person Specification 1. Qualifications & Knowledge - Essential Minimum of 3 A levels or equivalent, with a good general standard of education. Strong understanding of housing management principles and practices, including governance arrangements for housing providers and co operatives. Knowledge of relevant housing legislation and regulatory frameworks, including RSH, Homes England, and the Housing Ombudsman. Clear understanding of data protection and confidentiality principles (GDPR). Desirable Qualifications Degree level education or equivalent. CIH Level 4 or 5 qualification or working towards this. Understanding of co operative governance structures and principles. 2. Experience - Essential Demonstrable experience in housing management or a closely related field. Proven ability to build and maintain positive relationships with diverse stakeholders (residents, committees, external agencies). Track record of delivering excellent customer service, including effective complaint handling and resolution. Experience liaising with external contractors and service providers. Experience in policy and procedure development and implementation. Experience of governance and record keeping, including minute taking and report writing. Proficiency using the Microsoft Office suite and relevant housing management systems (e.g., CHICS or similar). Desirable Experience Experience working within co operatives or member led organisations. Experience supporting democratic, participatory decision making environments. 3. Skills & Abilities Excellent organisational and time management skills, with the ability to prioritise and manage multiple tasks. Strong written and verbal communication skills, adaptable to a wide range of audiences. Ability to work independently and collaboratively, demonstrating initiative, flexibility, and problem solving capability. Strong numerical skills and proficiency with databases and relevant software. For further information and details of how to apply, please visit our website . Closing date: Monday 30 March
Mar 17, 2026
Full time
Location: SHC Office, Seymour Buildings, with occasional visits to Daventry Street and Grove Dwellings; occasional remote working at Line Manager's discretion Hours: 21 hours per week, including an average of two evening meetings per month Salary: £49,000 pro rata Contract Type: Fixed term, 18 months Reporting to: Line Manager designated by the Management Committee (MC) Seymour Housing Co operative (SHC) was founded in 1976. We are driven by co operative values and democratic participation, and we aim to provide high quality, affordable housing for people who understand and support co operative living. We are seeking an experienced and motivated Housing & Co operative Services Manager to join our small, dedicated team. You will work closely with our Maintenance Manager and external service providers, and you will report to the Management Committee, through the designated Staff Line Manager. About the Role You will deliver high quality housing management services, support governance and record keeping, maintain strong, positive relationships with residents and partners, and ensure compliance with Co op policies, GDPR and regulatory standards. What We're Looking For If you are a motivated housing professional looking for a role where your work directly supports a democratic community, we would love to hear from you. You combine a deep commitment to co-operative values with a proven track record in housing management and delivering excellent customer service. You excel at working collaboratively with diverse members, committees, and external agencies and possess strong organisational and problem-solving skills. Overall, Purpose of the Role To deliver a professional, proactive housing management service for tenants and applicants, oversee day to day Co op operations, and ensure high quality administrative, governance, and service delivery support to the Management Committee (MC). The role includes responsibility for managing external contractors and ensuring compliance with relevant legislation, policies, and regulatory requirements. Key Responsibilities 1. Housing Management • Lead and coordinate day to day housing management operations, ensuring efficient service delivery and high quality tenant support. • Prepare and issue tenancy agreements, Good Neighbour Agreements and share certificates on behalf of the Co op. • Provide guidance on transfers, mutual exchanges and other housing options. • Enforce tenancy terms, working with the Maintenance Manager to ensure properties remain in good condition. • Conduct regular tenancy audits to maintain accurate member records. • Act as the Complaints Officer, resolving complaints in line with Co op policies and the Housing Ombudsman's Complaint Handling Code requirements, and providing required data and updates to the MC. • Liaise with local authorities and relevant agencies, providing timely updates to the MC • Serve as the Co op's designated safeguarding lead and escalate concerns to appropriate authorities. 2. Allocations and Lettings • Maintain records of property allocations in line with nomination agreements. • Monitor relevant housing legislation and advise the Allocations Subcommittee (ASC) and MC on necessary policy updates. • Service the ASC and support the convenor. • Organise and administer allocations panels, communicating outcomes to applicants and requesting additional documentation when needed. • Maintain and monitor the internal transfer list, ensuring accuracy, eligibility verification and prevention of fraudulent claims. • Complete thorough applicant checks to ensure eligibility and detect fraudulent applications. • Ensure efficient void turnaround to minimise income loss. 3. Co op Governance • Monitor changes in housing legislation and regulation and advise the MC when these require policy or procedural changes. • Circulate updated or new policies to all members. • Ensure the Co op meets statutory and regulatory requirements and follows good practice. • Develop initiatives to increase member engagement and participation in governance and committee work. • Provide administrative support to the MC and subcommittees, including preparing and issuing agendas, minutes, and reports within required deadlines (7 days prior). • Assist the Secretary with AGM organisation, including minutes, timely document distribution and facilitation of the nomination and election process. • Maintain clear, accessible informational resources to support member understanding of policies, procedures and Co op values. • Identify and coordinate training opportunities for MC members, subcommittee members, officers, volunteers and staff. 4. Financial and Legal Management Working within the authority delegated by the MC: • Liaise with the outsourced rent management provider to produce arrears reports, monitor repayment agreements and ensure arrears actions follow Co op policy. • Support members with housing benefit claims when required. • Represent the Co op in County Court matters (including arrears cases) and accompany bailiffs where necessary. • Arrange insurance renewals and obtain tenders when required. • Support the Treasurer, Finance Subcommittee and Maintenance Manager in preparing the annual budget. • Assist the Treasurer with calculations of rent and service charge increases and prepare communications to tenants. • Liaise with accountants and auditors as required. • Submit audited accounts and required documents to external bodies within deadlines. • Maintain petty cash records and manage the deposit of income from the Seymour Building laundries. 5. Office Administration and General Responsibilities • Ensure smooth day to day operation of the Co op office and maintain a professional, welcoming environment. • Oversee incoming and outgoing communications, ensuring timely and appropriate responses. • Maintain accurate, compliant electronic and physical records using relevant systems (including CHICs). • Coordinate with the Maintenance Manager, MC officers, managing agents and consultants to support efficient Co op operations. • Adhere to all Co op rules, policies and procedures including complaints, data protection, confidentiality, health and safety, equal opportunities, fraud prevention and value for money requirements. • Maintain strict confidentiality regarding members, finances and Co op operations. • Develop and maintain a comprehensive office manual to support member participation in Co op operations. • Provide cover for colleagues during absences to maintain continuity of essential functions. • Undertake additional reasonable duties aligned with the Co op's mission and agreed with the Line Manager or MC officers; boundaries of authority should be confirmed and documented as needed. Person Specification 1. Qualifications & Knowledge - Essential Minimum of 3 A levels or equivalent, with a good general standard of education. Strong understanding of housing management principles and practices, including governance arrangements for housing providers and co operatives. Knowledge of relevant housing legislation and regulatory frameworks, including RSH, Homes England, and the Housing Ombudsman. Clear understanding of data protection and confidentiality principles (GDPR). Desirable Qualifications Degree level education or equivalent. CIH Level 4 or 5 qualification or working towards this. Understanding of co operative governance structures and principles. 2. Experience - Essential Demonstrable experience in housing management or a closely related field. Proven ability to build and maintain positive relationships with diverse stakeholders (residents, committees, external agencies). Track record of delivering excellent customer service, including effective complaint handling and resolution. Experience liaising with external contractors and service providers. Experience in policy and procedure development and implementation. Experience of governance and record keeping, including minute taking and report writing. Proficiency using the Microsoft Office suite and relevant housing management systems (e.g., CHICS or similar). Desirable Experience Experience working within co operatives or member led organisations. Experience supporting democratic, participatory decision making environments. 3. Skills & Abilities Excellent organisational and time management skills, with the ability to prioritise and manage multiple tasks. Strong written and verbal communication skills, adaptable to a wide range of audiences. Ability to work independently and collaboratively, demonstrating initiative, flexibility, and problem solving capability. Strong numerical skills and proficiency with databases and relevant software. For further information and details of how to apply, please visit our website . Closing date: Monday 30 March
Senior Research Officer Bowel Cancer UK is the UK s leading bowel cancer charity. We re determined to save lives and improve the quality of life of everyone affected by bowel cancer. We support and fund targeted research, provide expert information and support to patients and their families, educate the public and professionals about the disease and campaign for early diagnosis and access to best treatment and care. We currently have employees working across four nations in England, Wales, Scotland and Northern Ireland. Thanks to the generosity of our community, we re in a privileged position to be able to deliver our ambitious new strategy, On a Mission. There are huge challenges facing bowel cancer patients across the UK and our community needs us now more than ever. We re building a strong and united team to bring us closer to a world where nobody dies of bowel cancer. Job Summary - Senior Research Officer We are seeking a confident and organised Senior Research Officer to join our small but ambitious Research Team. This is a hands-on role with real scope to contribute to how we fund and manage research, and to make a genuine difference to a programme that's helping to save lives. The Senior Research Officer will lead the delivery of our grant funding processes from end to end - managing application rounds, overseeing the active portfolio, coordinating our scientific committees, supporting our research events and leading our approach to patient and public involvement in research. Working in a small, specialist team means you'll also have real scope to contribute ideas, help improve how we do things, and play a meaningful part in the development of the research programme beyond the day-to-day. Interviews will be held on Thursday 16 April. If you have a track record in grants administration, bring experience, confidence and good judgement, and are genuinely committed to making research funding work well, we want to hear from you. Safeguarding Safeguarding is everyone's responsibility and at Bowel Cancer UK we are committed to safeguarding children, young people and vulnerable adults and we expect all staff and volunteers to share this commitment. Successful candidates may be subject to either a satisfactory basic, standard or enhanced DBS check from the Disclosure and Barring Service (DBS) dependent upon the role.
Mar 17, 2026
Full time
Senior Research Officer Bowel Cancer UK is the UK s leading bowel cancer charity. We re determined to save lives and improve the quality of life of everyone affected by bowel cancer. We support and fund targeted research, provide expert information and support to patients and their families, educate the public and professionals about the disease and campaign for early diagnosis and access to best treatment and care. We currently have employees working across four nations in England, Wales, Scotland and Northern Ireland. Thanks to the generosity of our community, we re in a privileged position to be able to deliver our ambitious new strategy, On a Mission. There are huge challenges facing bowel cancer patients across the UK and our community needs us now more than ever. We re building a strong and united team to bring us closer to a world where nobody dies of bowel cancer. Job Summary - Senior Research Officer We are seeking a confident and organised Senior Research Officer to join our small but ambitious Research Team. This is a hands-on role with real scope to contribute to how we fund and manage research, and to make a genuine difference to a programme that's helping to save lives. The Senior Research Officer will lead the delivery of our grant funding processes from end to end - managing application rounds, overseeing the active portfolio, coordinating our scientific committees, supporting our research events and leading our approach to patient and public involvement in research. Working in a small, specialist team means you'll also have real scope to contribute ideas, help improve how we do things, and play a meaningful part in the development of the research programme beyond the day-to-day. Interviews will be held on Thursday 16 April. If you have a track record in grants administration, bring experience, confidence and good judgement, and are genuinely committed to making research funding work well, we want to hear from you. Safeguarding Safeguarding is everyone's responsibility and at Bowel Cancer UK we are committed to safeguarding children, young people and vulnerable adults and we expect all staff and volunteers to share this commitment. Successful candidates may be subject to either a satisfactory basic, standard or enhanced DBS check from the Disclosure and Barring Service (DBS) dependent upon the role.
PLEASE MENTION GREENJOBS WHEN RESPONDING TO THIS CAREER OPPORTUNITY Water Quality Environment Officer Role ID: 200401 Location: Buckley Office Grade/Salary range: 5: £37,594 - £41,428 Working pattern: Full time Contract type: Permanent Closing date: 18/03/2026 Welsh Language level: B2 Upper Intermediate The role We re looking for someone who enjoys working with people, solving real environmental challenges, and getting hands-on outdoors. Based in beautiful North East Wales, this role is all about protecting and improving our natural environment. As a Water Quality Environment Officer, you ll help improve the health of our rivers and catchments through strategic, evidence-based action. You ll tackle water quality issues, support sustainable water resource management, and play a key role in delivering high impact environmental campaigns that protect our rivers and coastal waters. You ll also carry out essential regulatory work under the Environmental Permitting Regulations and respond quickly to environmental incidents as part of NRW s duties as a Category 1 responder. Working closely with landowners, communities, permit holders, and public bodies, you ll help drive practical, sustainable solutions on the ground. You ll be supported by a friendly, forward thinking team that embraces flexibility, hybrid working, and professional development. This is your chance to make a real impact protecting North East Wales environment where it matters most. If you re motivated, hands on, and passionate about safeguarding nature, we d love to hear from you. Driving is essential to this role. You must hold a full and current UK driving license. As an organisation we support flexible working. You will be contracted to the NRW office at the above location and a suitable hybrid working pattern will be agreed on appointment. Any regular face to face meetings or training will be planned in advance. Successful applicants will be subject to a satisfactory Disclosure and Barring Service Check (DBS) check. Appointments are normally made within 4 to 8 weeks of the closing date. About us We value working as a team to protect and enhance our Environment. You will be joining a fast-paced team who turn their hands to many different tasks. As an operational team we cover a range of remits, alongside the regulation of permits, we manage protected sites, bathing waters and respond to environmental incidents and provide local advice and guidance to others. What you will do Work with a wide range of internal and external customers including permit holders, landowners, businesses, public bodies, recreation groups, volunteers and third sector organisations to enable others to achieve SMNR. Establish, maintain and advise partners to support the development of partnership projects and plans through from concepts to implementation. These projects will deliver outcomes aligned with place priorities. Assess compliance with relevant legislation, permit or consent conditions. Where non-compliance is identified, determine and implement the most appropriate intervention option to ensure a return to compliance as quickly as possible. Take appropriate actions to collect evidence for enforcement purposes, in accordance with defined procedures. Draft valid consents and assents for operations affecting protected sites. For all work areas produce required advice, investigations, documentation and reports to agreed quality standards to support operational and management decisions, protected site notification, public enquiries, court cases etc so that information, evidence and NRW interests are accurately and effectively presented. Within your area of expertise, provide professional local advice and responses to consultations from planning and permitting teams. Maintain working relationships with these teams through regular liaison. Monitor progress of work, which may include interpretation of data, contractor management, project delivery or compliance with management agreements or statutory legal notices. Identify and support any remedial actions to ensure outcome delivery. Play a role in a resilient NRW Incident Management Service that follows NRW process to ensure effective, timely and safe response to incidents. Undertake health and safety duties and responsibilities appropriate to the post. Be committed to Natural Resources Wales Equal Opportunities and Diversity Policy, together with an understanding of how it operates within the responsibilities of the post. Be committed to your own development through the effective use of your personal development plan (known as Sgwrs). Required to take part in incident response activities. Any other reasonable duties requested commensurate with the grade of this role. Your qualifications, experience, knowledge and skills In your application and interview you will be asked to demonstrate the following skills and experience using the STAR method. A good working knowledge of environment management, agriculture, fisheries, conservation or biodiversity, with focused experience in one of these distinct areas of the team remit. An understanding of how these multi-functional teams can contribute to the sustainable management of natural resources. Ensure continuing professional and personal development, expertise and competence through formal and informal learning and certification. Strong and effective self-management and organisational skills. The ability to influence, negotiate and gain cooperation of others. Experience of dealing successfully with difficult people / situations is important. The ability to use specialised IT systems, such as GIS or NRW customised applications. Able to work well as part of a team. Hold a current full UK valid licence to drive NRW fleet vehicles (cars and vans). Welsh Language level requirements Essential: Level B2 - Upper intermediate level TO APPLY PLEASE CLICK THE "APPLY NOW" BUTTON AND YOU WILL BE REDIRECTED TO BEGIN THE APPLICATION PROCES
Mar 17, 2026
Full time
PLEASE MENTION GREENJOBS WHEN RESPONDING TO THIS CAREER OPPORTUNITY Water Quality Environment Officer Role ID: 200401 Location: Buckley Office Grade/Salary range: 5: £37,594 - £41,428 Working pattern: Full time Contract type: Permanent Closing date: 18/03/2026 Welsh Language level: B2 Upper Intermediate The role We re looking for someone who enjoys working with people, solving real environmental challenges, and getting hands-on outdoors. Based in beautiful North East Wales, this role is all about protecting and improving our natural environment. As a Water Quality Environment Officer, you ll help improve the health of our rivers and catchments through strategic, evidence-based action. You ll tackle water quality issues, support sustainable water resource management, and play a key role in delivering high impact environmental campaigns that protect our rivers and coastal waters. You ll also carry out essential regulatory work under the Environmental Permitting Regulations and respond quickly to environmental incidents as part of NRW s duties as a Category 1 responder. Working closely with landowners, communities, permit holders, and public bodies, you ll help drive practical, sustainable solutions on the ground. You ll be supported by a friendly, forward thinking team that embraces flexibility, hybrid working, and professional development. This is your chance to make a real impact protecting North East Wales environment where it matters most. If you re motivated, hands on, and passionate about safeguarding nature, we d love to hear from you. Driving is essential to this role. You must hold a full and current UK driving license. As an organisation we support flexible working. You will be contracted to the NRW office at the above location and a suitable hybrid working pattern will be agreed on appointment. Any regular face to face meetings or training will be planned in advance. Successful applicants will be subject to a satisfactory Disclosure and Barring Service Check (DBS) check. Appointments are normally made within 4 to 8 weeks of the closing date. About us We value working as a team to protect and enhance our Environment. You will be joining a fast-paced team who turn their hands to many different tasks. As an operational team we cover a range of remits, alongside the regulation of permits, we manage protected sites, bathing waters and respond to environmental incidents and provide local advice and guidance to others. What you will do Work with a wide range of internal and external customers including permit holders, landowners, businesses, public bodies, recreation groups, volunteers and third sector organisations to enable others to achieve SMNR. Establish, maintain and advise partners to support the development of partnership projects and plans through from concepts to implementation. These projects will deliver outcomes aligned with place priorities. Assess compliance with relevant legislation, permit or consent conditions. Where non-compliance is identified, determine and implement the most appropriate intervention option to ensure a return to compliance as quickly as possible. Take appropriate actions to collect evidence for enforcement purposes, in accordance with defined procedures. Draft valid consents and assents for operations affecting protected sites. For all work areas produce required advice, investigations, documentation and reports to agreed quality standards to support operational and management decisions, protected site notification, public enquiries, court cases etc so that information, evidence and NRW interests are accurately and effectively presented. Within your area of expertise, provide professional local advice and responses to consultations from planning and permitting teams. Maintain working relationships with these teams through regular liaison. Monitor progress of work, which may include interpretation of data, contractor management, project delivery or compliance with management agreements or statutory legal notices. Identify and support any remedial actions to ensure outcome delivery. Play a role in a resilient NRW Incident Management Service that follows NRW process to ensure effective, timely and safe response to incidents. Undertake health and safety duties and responsibilities appropriate to the post. Be committed to Natural Resources Wales Equal Opportunities and Diversity Policy, together with an understanding of how it operates within the responsibilities of the post. Be committed to your own development through the effective use of your personal development plan (known as Sgwrs). Required to take part in incident response activities. Any other reasonable duties requested commensurate with the grade of this role. Your qualifications, experience, knowledge and skills In your application and interview you will be asked to demonstrate the following skills and experience using the STAR method. A good working knowledge of environment management, agriculture, fisheries, conservation or biodiversity, with focused experience in one of these distinct areas of the team remit. An understanding of how these multi-functional teams can contribute to the sustainable management of natural resources. Ensure continuing professional and personal development, expertise and competence through formal and informal learning and certification. Strong and effective self-management and organisational skills. The ability to influence, negotiate and gain cooperation of others. Experience of dealing successfully with difficult people / situations is important. The ability to use specialised IT systems, such as GIS or NRW customised applications. Able to work well as part of a team. Hold a current full UK valid licence to drive NRW fleet vehicles (cars and vans). Welsh Language level requirements Essential: Level B2 - Upper intermediate level TO APPLY PLEASE CLICK THE "APPLY NOW" BUTTON AND YOU WILL BE REDIRECTED TO BEGIN THE APPLICATION PROCES
Location: SHC Office, Seymour Buildings, with occasional visits to Daventry Street and Grove Dwellings; occasional remote working at Line Manager's discretion Hours: 21 hours per week, including an average of two evening meetings per month Salary: £49,000 pro rata Contract Type: Fixed term, 18 months Reporting to: Line Manager designated by the Management Committee (MC) Seymour Housing Co operative (SHC) was founded in 1976. We are driven by co operative values and democratic participation, and we aim to provide high quality, affordable housing for people who understand and support co operative living. We are seeking an experienced and motivated Housing & Co operative Services Manager to join our small, dedicated team. You will work closely with our Maintenance Manager and external service providers, and you will report to the Management Committee, through the designated Staff Line Manager. About the Role You will deliver high quality housing management services, support governance and record keeping, maintain strong, positive relationships with residents and partners, and ensure compliance with Co op policies, GDPR and regulatory standards. What We're Looking For If you are a motivated housing professional looking for a role where your work directly supports a democratic community, we would love to hear from you. You combine a deep commitment to co-operative values with a proven track record in housing management and delivering excellent customer service. You excel at working collaboratively with diverse members, committees, and external agencies and possess strong organisational and problem-solving skills. Overall, Purpose of the Role To deliver a professional, proactive housing management service for tenants and applicants, oversee day to day Co op operations, and ensure high quality administrative, governance, and service delivery support to the Management Committee (MC). The role includes responsibility for managing external contractors and ensuring compliance with relevant legislation, policies, and regulatory requirements. Key Responsibilities 1. Housing Management • Lead and coordinate day to day housing management operations, ensuring efficient service delivery and high quality tenant support. • Prepare and issue tenancy agreements, Good Neighbour Agreements and share certificates on behalf of the Co op. • Provide guidance on transfers, mutual exchanges and other housing options. • Enforce tenancy terms, working with the Maintenance Manager to ensure properties remain in good condition. • Conduct regular tenancy audits to maintain accurate member records. • Act as the Complaints Officer, resolving complaints in line with Co op policies and the Housing Ombudsman's Complaint Handling Code requirements, and providing required data and updates to the MC. • Liaise with local authorities and relevant agencies, providing timely updates to the MC • Serve as the Co op's designated safeguarding lead and escalate concerns to appropriate authorities. 2. Allocations and Lettings • Maintain records of property allocations in line with nomination agreements. • Monitor relevant housing legislation and advise the Allocations Subcommittee (ASC) and MC on necessary policy updates. • Service the ASC and support the convenor. • Organise and administer allocations panels, communicating outcomes to applicants and requesting additional documentation when needed. • Maintain and monitor the internal transfer list, ensuring accuracy, eligibility verification and prevention of fraudulent claims. • Complete thorough applicant checks to ensure eligibility and detect fraudulent applications. • Ensure efficient void turnaround to minimise income loss. 3. Co op Governance • Monitor changes in housing legislation and regulation and advise the MC when these require policy or procedural changes. • Circulate updated or new policies to all members. • Ensure the Co op meets statutory and regulatory requirements and follows good practice. • Develop initiatives to increase member engagement and participation in governance and committee work. • Provide administrative support to the MC and subcommittees, including preparing and issuing agendas, minutes, and reports within required deadlines (7 days prior). • Assist the Secretary with AGM organisation, including minutes, timely document distribution and facilitation of the nomination and election process. • Maintain clear, accessible informational resources to support member understanding of policies, procedures and Co op values. • Identify and coordinate training opportunities for MC members, subcommittee members, officers, volunteers and staff. 4. Financial and Legal Management Working within the authority delegated by the MC: • Liaise with the outsourced rent management provider to produce arrears reports, monitor repayment agreements and ensure arrears actions follow Co op policy. • Support members with housing benefit claims when required. • Represent the Co op in County Court matters (including arrears cases) and accompany bailiffs where necessary. • Arrange insurance renewals and obtain tenders when required. • Support the Treasurer, Finance Subcommittee and Maintenance Manager in preparing the annual budget. • Assist the Treasurer with calculations of rent and service charge increases and prepare communications to tenants. • Liaise with accountants and auditors as required. • Submit audited accounts and required documents to external bodies within deadlines. • Maintain petty cash records and manage the deposit of income from the Seymour Building laundries. 5. Office Administration and General Responsibilities • Ensure smooth day to day operation of the Co op office and maintain a professional, welcoming environment. • Oversee incoming and outgoing communications, ensuring timely and appropriate responses. • Maintain accurate, compliant electronic and physical records using relevant systems (including CHICs). • Coordinate with the Maintenance Manager, MC officers, managing agents and consultants to support efficient Co op operations. • Adhere to all Co op rules, policies and procedures including complaints, data protection, confidentiality, health and safety, equal opportunities, fraud prevention and value for money requirements. • Maintain strict confidentiality regarding members, finances and Co op operations. • Develop and maintain a comprehensive office manual to support member participation in Co op operations. • Provide cover for colleagues during absences to maintain continuity of essential functions. • Undertake additional reasonable duties aligned with the Co op's mission and agreed with the Line Manager or MC officers; boundaries of authority should be confirmed and documented as needed. Person Specification 1. Qualifications & Knowledge - Essential Minimum of 3 A levels or equivalent, with a good general standard of education. Strong understanding of housing management principles and practices, including governance arrangements for housing providers and co operatives. Knowledge of relevant housing legislation and regulatory frameworks, including RSH, Homes England, and the Housing Ombudsman. Clear understanding of data protection and confidentiality principles (GDPR). Desirable Qualifications Degree level education or equivalent. CIH Level 4 or 5 qualification or working towards this. Understanding of co operative governance structures and principles. 2. Experience - Essential Demonstrable experience in housing management or a closely related field. Proven ability to build and maintain positive relationships with diverse stakeholders (residents, committees, external agencies). Track record of delivering excellent customer service, including effective complaint handling and resolution. Experience liaising with external contractors and service providers. Experience in policy and procedure development and implementation. Experience of governance and record keeping, including minute taking and report writing. Proficiency using the Microsoft Office suite and relevant housing management systems (e.g., CHICS or similar). Desirable Experience Experience working within co operatives or member led organisations. Experience supporting democratic, participatory decision making environments. 3. Skills & Abilities Excellent organisational and time management skills, with the ability to prioritise and manage multiple tasks. Strong written and verbal communication skills, adaptable to a wide range of audiences. Ability to work independently and collaboratively, demonstrating initiative, flexibility, and problem solving capability. Strong numerical skills and proficiency with databases and relevant software. For further information and details of how to apply, please visit our website . Closing date: Monday 30 March
Mar 17, 2026
Full time
Location: SHC Office, Seymour Buildings, with occasional visits to Daventry Street and Grove Dwellings; occasional remote working at Line Manager's discretion Hours: 21 hours per week, including an average of two evening meetings per month Salary: £49,000 pro rata Contract Type: Fixed term, 18 months Reporting to: Line Manager designated by the Management Committee (MC) Seymour Housing Co operative (SHC) was founded in 1976. We are driven by co operative values and democratic participation, and we aim to provide high quality, affordable housing for people who understand and support co operative living. We are seeking an experienced and motivated Housing & Co operative Services Manager to join our small, dedicated team. You will work closely with our Maintenance Manager and external service providers, and you will report to the Management Committee, through the designated Staff Line Manager. About the Role You will deliver high quality housing management services, support governance and record keeping, maintain strong, positive relationships with residents and partners, and ensure compliance with Co op policies, GDPR and regulatory standards. What We're Looking For If you are a motivated housing professional looking for a role where your work directly supports a democratic community, we would love to hear from you. You combine a deep commitment to co-operative values with a proven track record in housing management and delivering excellent customer service. You excel at working collaboratively with diverse members, committees, and external agencies and possess strong organisational and problem-solving skills. Overall, Purpose of the Role To deliver a professional, proactive housing management service for tenants and applicants, oversee day to day Co op operations, and ensure high quality administrative, governance, and service delivery support to the Management Committee (MC). The role includes responsibility for managing external contractors and ensuring compliance with relevant legislation, policies, and regulatory requirements. Key Responsibilities 1. Housing Management • Lead and coordinate day to day housing management operations, ensuring efficient service delivery and high quality tenant support. • Prepare and issue tenancy agreements, Good Neighbour Agreements and share certificates on behalf of the Co op. • Provide guidance on transfers, mutual exchanges and other housing options. • Enforce tenancy terms, working with the Maintenance Manager to ensure properties remain in good condition. • Conduct regular tenancy audits to maintain accurate member records. • Act as the Complaints Officer, resolving complaints in line with Co op policies and the Housing Ombudsman's Complaint Handling Code requirements, and providing required data and updates to the MC. • Liaise with local authorities and relevant agencies, providing timely updates to the MC • Serve as the Co op's designated safeguarding lead and escalate concerns to appropriate authorities. 2. Allocations and Lettings • Maintain records of property allocations in line with nomination agreements. • Monitor relevant housing legislation and advise the Allocations Subcommittee (ASC) and MC on necessary policy updates. • Service the ASC and support the convenor. • Organise and administer allocations panels, communicating outcomes to applicants and requesting additional documentation when needed. • Maintain and monitor the internal transfer list, ensuring accuracy, eligibility verification and prevention of fraudulent claims. • Complete thorough applicant checks to ensure eligibility and detect fraudulent applications. • Ensure efficient void turnaround to minimise income loss. 3. Co op Governance • Monitor changes in housing legislation and regulation and advise the MC when these require policy or procedural changes. • Circulate updated or new policies to all members. • Ensure the Co op meets statutory and regulatory requirements and follows good practice. • Develop initiatives to increase member engagement and participation in governance and committee work. • Provide administrative support to the MC and subcommittees, including preparing and issuing agendas, minutes, and reports within required deadlines (7 days prior). • Assist the Secretary with AGM organisation, including minutes, timely document distribution and facilitation of the nomination and election process. • Maintain clear, accessible informational resources to support member understanding of policies, procedures and Co op values. • Identify and coordinate training opportunities for MC members, subcommittee members, officers, volunteers and staff. 4. Financial and Legal Management Working within the authority delegated by the MC: • Liaise with the outsourced rent management provider to produce arrears reports, monitor repayment agreements and ensure arrears actions follow Co op policy. • Support members with housing benefit claims when required. • Represent the Co op in County Court matters (including arrears cases) and accompany bailiffs where necessary. • Arrange insurance renewals and obtain tenders when required. • Support the Treasurer, Finance Subcommittee and Maintenance Manager in preparing the annual budget. • Assist the Treasurer with calculations of rent and service charge increases and prepare communications to tenants. • Liaise with accountants and auditors as required. • Submit audited accounts and required documents to external bodies within deadlines. • Maintain petty cash records and manage the deposit of income from the Seymour Building laundries. 5. Office Administration and General Responsibilities • Ensure smooth day to day operation of the Co op office and maintain a professional, welcoming environment. • Oversee incoming and outgoing communications, ensuring timely and appropriate responses. • Maintain accurate, compliant electronic and physical records using relevant systems (including CHICs). • Coordinate with the Maintenance Manager, MC officers, managing agents and consultants to support efficient Co op operations. • Adhere to all Co op rules, policies and procedures including complaints, data protection, confidentiality, health and safety, equal opportunities, fraud prevention and value for money requirements. • Maintain strict confidentiality regarding members, finances and Co op operations. • Develop and maintain a comprehensive office manual to support member participation in Co op operations. • Provide cover for colleagues during absences to maintain continuity of essential functions. • Undertake additional reasonable duties aligned with the Co op's mission and agreed with the Line Manager or MC officers; boundaries of authority should be confirmed and documented as needed. Person Specification 1. Qualifications & Knowledge - Essential Minimum of 3 A levels or equivalent, with a good general standard of education. Strong understanding of housing management principles and practices, including governance arrangements for housing providers and co operatives. Knowledge of relevant housing legislation and regulatory frameworks, including RSH, Homes England, and the Housing Ombudsman. Clear understanding of data protection and confidentiality principles (GDPR). Desirable Qualifications Degree level education or equivalent. CIH Level 4 or 5 qualification or working towards this. Understanding of co operative governance structures and principles. 2. Experience - Essential Demonstrable experience in housing management or a closely related field. Proven ability to build and maintain positive relationships with diverse stakeholders (residents, committees, external agencies). Track record of delivering excellent customer service, including effective complaint handling and resolution. Experience liaising with external contractors and service providers. Experience in policy and procedure development and implementation. Experience of governance and record keeping, including minute taking and report writing. Proficiency using the Microsoft Office suite and relevant housing management systems (e.g., CHICS or similar). Desirable Experience Experience working within co operatives or member led organisations. Experience supporting democratic, participatory decision making environments. 3. Skills & Abilities Excellent organisational and time management skills, with the ability to prioritise and manage multiple tasks. Strong written and verbal communication skills, adaptable to a wide range of audiences. Ability to work independently and collaboratively, demonstrating initiative, flexibility, and problem solving capability. Strong numerical skills and proficiency with databases and relevant software. For further information and details of how to apply, please visit our website . Closing date: Monday 30 March
St Mary Redcliffe is a thriving, inclusive Christian community that has grown significantly over the past twelve years . It is a traditional, robed, choral church that is also theologically progressive, committed to welcoming and valuing people of all ages, backgrounds, identities, abilities, and circumstances. The church reflects a diverse and vibrant congregation united by a shared commitment to faith, inclusion, and the belief that all are equally loved and welcomed by God. Alongside its worshipping life, St Mary Redcliffe is a well-established heritage destination and an active force for good in one of the most deprived parishes in the country. Thousands of visitors already come each year, with ambitious plans through Project 450 to expand access, facilities, education, and interpretation, enabling many more to engage with the church s history, heritage, and Christian story. Deeply rooted in its local context, the church invests heavily in community development, runs a community hub, and is recognised by the city as a key civic partner. All of this is sustained by a small, committed staff team, working creatively and energetically across worship, community engagement, safeguarding, heritage, governance, and the complex practical demands of running a large, historic parish church. We are seeking an experienced and committed Finance Manager to support the work of the church by ensuring excellent financial stewardship, strong governance, and clear financial planning. This is a key role, working closely with the staff team, clergy, churchwardens and PCC, and offering both strategic oversight and hands-on financial management. About the Parish A large and active congregation with multiple weekly services A broad programme of pastoral care, community engagement, and outreach A team of clergy, paid staff, and volunteers Significant restricted and unrestricted funds Annual income and expenditure of approximately £1.4 million The Role at a Glance Job Title: Finance Manager Reports to: Head of Operations Works closely with: Staff team, clergy, churchwardens and PCC Hours: Full time: 37.5 hours per week, with the option to reduce depending on candidate and circumstance Contract: Permanent Salary: £34,628 Location: Primarily on site, with opportunities for flexible/hybrid working Purpose of the Role The Finance Manager is responsible for the effective financial management and in large part, delivery of the church, ensuring robust systems, accurate reporting, compliance with charity and diocesan requirements, and strong financial planning. The role supports the PCC in fulfilling its legal and fiduciary responsibilities and enables staff and clergy teams to focus on the strategic priorities of the church. This is a broad role with a large scope requiring close attention to detail in a complex organisation. There is a requirement for oversight and management as well as day to day bookkeeping delivery. Key Responsibilities Financial Management and Reporting Oversee all day-to-day financial operations of the church. Prepare accurate management accounts for the Head of Operations, Incumbent, Treasurer, and PCC. Monitor income and expenditure against budget, identifying risks and opportunities. Manage cash flow to ensure the parish can meet its financial commitments. Prepare year-end accounts and act as the main liaison with independent examiners or auditors. Budgeting and Financial Planning Lead the annual budgeting process in collaboration with staff team colleagues, clergy and PCC. Support medium- and long-term financial planning aligned with wider church strategy and organisational priorities. Provide clear financial analysis and advice to inform decision-making. Governance, Compliance, and Risk Ensure compliance with Charity Commission requirements, diocesan financial regulations, and PCC policies. Support the PCC in meeting its fiduciary responsibilities. Maintain appropriate financial controls, policies, and procedures. Assist with risk management and internal controls, including fraud prevention. Income, Funds, and Stewardship Oversee the management of restricted, designated, and unrestricted funds. Monitor and reconcile income streams, including: Planned giving and donations Service fees (weddings, funerals, etc.) Grants and trusts Commercial and events income Support stewardship campaigns and fundraising initiatives with financial insight and reporting. Payroll and Staffing Costs Working closely with the Governance and Administration Officer & our payroll provider to oversee payroll processing, pensions, and staff-related financial matters. Ensure compliance with employment and HMRC requirements. Work with line managers on staffing budgets and forecasts. Systems and Processes Maintain and develop effective financial systems and software. Ensure accurate record-keeping and audit trails. Improve processes to enhance efficiency, transparency, and resilience. Collaboration and Communication Work closely with the Head of Operations and PCC Treasurer, offering professional financial expertise and support. Occasional requirement to attend relevant subcommittee meetings, presenting financial reports clearly and accessibly. Where appropriate, support staff and volunteers with budget management and financial understanding. Communicate financial information sensitively and clearly to non-financial audiences. Person Specification Essential Experience and Skills Significant experience in financial management, accounting, or a related role. Strong understanding of budgeting, cash flow management, and financial reporting. Experience working within a charity, not-for-profit, or public-sector environment. Knowledge of charity finance and governance requirements. Experience of financial software High level of accuracy, attention to detail, and integrity. Strong excel skills. Ability to explain financial information clearly to non-specialists. Strong organisational skills and ability to manage multiple priorities. Desirable Experience and Skills Experience working within a church context. Familiarity with diocesan financial frameworks. Experience managing complex or multi-stream income. Knowledge of payroll, pensions, and employment-related finance. Personal Qualities Commitment to the values and mission of the parish. Discreet, trustworthy, and professional. Calm, collaborative, and solutions-focused. Confident in offering advice and constructive challenge where needed. Able to work independently while being an effective team member. Safeguarding St Mary Redcliffe Church is committed to safeguarding and promoting the welfare of children and vulnerable adults. All appointments are subject to appropriate safeguarding checks. How to Apply Applicants are invited to submit: Their CV and a covering letter of no more than 2 pages, outlining suitability for the role based on the information contained in the recruitment pack. Closing Date: By 10am on Thursday 2nd April
Mar 17, 2026
Full time
St Mary Redcliffe is a thriving, inclusive Christian community that has grown significantly over the past twelve years . It is a traditional, robed, choral church that is also theologically progressive, committed to welcoming and valuing people of all ages, backgrounds, identities, abilities, and circumstances. The church reflects a diverse and vibrant congregation united by a shared commitment to faith, inclusion, and the belief that all are equally loved and welcomed by God. Alongside its worshipping life, St Mary Redcliffe is a well-established heritage destination and an active force for good in one of the most deprived parishes in the country. Thousands of visitors already come each year, with ambitious plans through Project 450 to expand access, facilities, education, and interpretation, enabling many more to engage with the church s history, heritage, and Christian story. Deeply rooted in its local context, the church invests heavily in community development, runs a community hub, and is recognised by the city as a key civic partner. All of this is sustained by a small, committed staff team, working creatively and energetically across worship, community engagement, safeguarding, heritage, governance, and the complex practical demands of running a large, historic parish church. We are seeking an experienced and committed Finance Manager to support the work of the church by ensuring excellent financial stewardship, strong governance, and clear financial planning. This is a key role, working closely with the staff team, clergy, churchwardens and PCC, and offering both strategic oversight and hands-on financial management. About the Parish A large and active congregation with multiple weekly services A broad programme of pastoral care, community engagement, and outreach A team of clergy, paid staff, and volunteers Significant restricted and unrestricted funds Annual income and expenditure of approximately £1.4 million The Role at a Glance Job Title: Finance Manager Reports to: Head of Operations Works closely with: Staff team, clergy, churchwardens and PCC Hours: Full time: 37.5 hours per week, with the option to reduce depending on candidate and circumstance Contract: Permanent Salary: £34,628 Location: Primarily on site, with opportunities for flexible/hybrid working Purpose of the Role The Finance Manager is responsible for the effective financial management and in large part, delivery of the church, ensuring robust systems, accurate reporting, compliance with charity and diocesan requirements, and strong financial planning. The role supports the PCC in fulfilling its legal and fiduciary responsibilities and enables staff and clergy teams to focus on the strategic priorities of the church. This is a broad role with a large scope requiring close attention to detail in a complex organisation. There is a requirement for oversight and management as well as day to day bookkeeping delivery. Key Responsibilities Financial Management and Reporting Oversee all day-to-day financial operations of the church. Prepare accurate management accounts for the Head of Operations, Incumbent, Treasurer, and PCC. Monitor income and expenditure against budget, identifying risks and opportunities. Manage cash flow to ensure the parish can meet its financial commitments. Prepare year-end accounts and act as the main liaison with independent examiners or auditors. Budgeting and Financial Planning Lead the annual budgeting process in collaboration with staff team colleagues, clergy and PCC. Support medium- and long-term financial planning aligned with wider church strategy and organisational priorities. Provide clear financial analysis and advice to inform decision-making. Governance, Compliance, and Risk Ensure compliance with Charity Commission requirements, diocesan financial regulations, and PCC policies. Support the PCC in meeting its fiduciary responsibilities. Maintain appropriate financial controls, policies, and procedures. Assist with risk management and internal controls, including fraud prevention. Income, Funds, and Stewardship Oversee the management of restricted, designated, and unrestricted funds. Monitor and reconcile income streams, including: Planned giving and donations Service fees (weddings, funerals, etc.) Grants and trusts Commercial and events income Support stewardship campaigns and fundraising initiatives with financial insight and reporting. Payroll and Staffing Costs Working closely with the Governance and Administration Officer & our payroll provider to oversee payroll processing, pensions, and staff-related financial matters. Ensure compliance with employment and HMRC requirements. Work with line managers on staffing budgets and forecasts. Systems and Processes Maintain and develop effective financial systems and software. Ensure accurate record-keeping and audit trails. Improve processes to enhance efficiency, transparency, and resilience. Collaboration and Communication Work closely with the Head of Operations and PCC Treasurer, offering professional financial expertise and support. Occasional requirement to attend relevant subcommittee meetings, presenting financial reports clearly and accessibly. Where appropriate, support staff and volunteers with budget management and financial understanding. Communicate financial information sensitively and clearly to non-financial audiences. Person Specification Essential Experience and Skills Significant experience in financial management, accounting, or a related role. Strong understanding of budgeting, cash flow management, and financial reporting. Experience working within a charity, not-for-profit, or public-sector environment. Knowledge of charity finance and governance requirements. Experience of financial software High level of accuracy, attention to detail, and integrity. Strong excel skills. Ability to explain financial information clearly to non-specialists. Strong organisational skills and ability to manage multiple priorities. Desirable Experience and Skills Experience working within a church context. Familiarity with diocesan financial frameworks. Experience managing complex or multi-stream income. Knowledge of payroll, pensions, and employment-related finance. Personal Qualities Commitment to the values and mission of the parish. Discreet, trustworthy, and professional. Calm, collaborative, and solutions-focused. Confident in offering advice and constructive challenge where needed. Able to work independently while being an effective team member. Safeguarding St Mary Redcliffe Church is committed to safeguarding and promoting the welfare of children and vulnerable adults. All appointments are subject to appropriate safeguarding checks. How to Apply Applicants are invited to submit: Their CV and a covering letter of no more than 2 pages, outlining suitability for the role based on the information contained in the recruitment pack. Closing Date: By 10am on Thursday 2nd April
Fostering Recruitment Officer - Part Time Salary: £16,112 per annum (increasing to £17,903 in 18 months) + £450 Homeworking Allowance per annum Hours: 21 Hours per week- 3 days a week (Monday + 2 days other days) Contract: Permanent Location: North West. Travel required around the North West with a focus on travel to Merseyside & Wirral regions As a 'not for profit' organisation, TACT puts the needs of our children and carers first and look to appoint individuals who are as passionate about fostering as we are. We are a homeworking organisation, and we pride ourselves on our flexible working opportunities, available from day one, an extensive wellbeing programme and our benefits package, all curated to nurture a healthy work life balance for all our employees so they can give an excellent service to our carers and the young people and children we care for. As a foster care charity, TACTinvests all surplus income into services, staff, carers, and childdevelopment.This means that we have been able to investuniqueprojects likeTACT Connect , our unique and ground-breaking scheme for TACT care experienced young people and adults, as well as our expanding Education and Health services.All our activities are built on our commitment to becoming a fully trauma informed organisation, in line with our key values and ethos. In 2024 TACT became one of the top 5 charities to work for in the UK, placing 5th in theUK Best Companies Work For survey results , and a top 25 mid-sized company to work with across the whole of the UK. 97% of our people feel proud to work with TACT and think that TACT cares about their wellbeing, while 92% of our people would say they " love working for TACT". This is an exciting opportunity to join TACT in the new role of Fostering Recruitment Officer as they grow their presence in the North West. The Fostering Recruitment Officer will drive recruitment of Foster Carers across the area, innovating engagement and participation alongside the Fostering Recruitment Manager, in collaboration with the whole team. The Fostering Recruitment Officer will be required to work on Monday as one of the 3 working days. The other 2 working days can be discussed with the hiring managers during the recruitment process. Overall Duties of the Fostering Recruitment Officer will include: Working collaboratively across relevant teams to progress enquiry management Support community recruitment activity to create a consistent pipeline of carer applicants Facilitating a smooth application and assessment process for potential carers Undertaking essential administrative tasks relating to record keeping, creation of data for analysis, evidence for measuring objectives Creatively contribute to innovation and improvement of strategies and local activities Maintaining an understanding of regulations and requirements for provision of foster care services TACT offer an excellent employee benefits package including: Progression to salary target rate upon completion of 18 months service. 45p per mile for business travel. Flexible working arrangements (including compressed hours, flexibility around core hours, volunteer days policy). Family friendly policies. Homeworking 'bundle' including annual allowance, IT equipment and a loan for home office set up. Employee Assistance Programme (including CBT counselling, 24/7 remote GP appointments, physiotherapy, mental health support and second opinions on serious diagnosis). An hour a week of live, expert led activities through the Annual Employee wellbeing Programme. Menopause Policy and free Menopause Clinician Appointments. Stakeholder Pension Scheme (salary sacrifice). Fantastic learning and development opportunities for all roles. The Fostering Recruitment Officer must be based in the North West, as travel is required throughout this region, with a focus on Merseyside & Wirral to visit potential new foster carers. Travel to attend 6 weekly face-to-face meetings in Merseyside, alongside team wellbeing events and training is also required. AnEnhanced DBS clearanceis required for this role and will be processed by TACT on your behalf. Please see theJob Information Pack,Job Description, and the TACT website at tactcare.org.ukfor more detailed information. Safeguarding is everyone's business and TACT believes that only the people with the right skills and values should work in social work. As part of TACT's commitment to safeguarding, we properly examine the skills, experience, qualifications, and values of potential staff in relation to our work with vulnerable young children. We use rigorous and consistent recruitment approaches to help safeguard TACT's young people. All our staff are expected to work in line with TACT's safeguarding policies. We reserve the right to close a vacancy earlier than advertised if the volume of applications is excessive. You are therefore advised to apply at your earliest convenience. TACT does not accept unsolicited CVs from external recruitment agencies, nor the fees associated with them.
Mar 17, 2026
Full time
Fostering Recruitment Officer - Part Time Salary: £16,112 per annum (increasing to £17,903 in 18 months) + £450 Homeworking Allowance per annum Hours: 21 Hours per week- 3 days a week (Monday + 2 days other days) Contract: Permanent Location: North West. Travel required around the North West with a focus on travel to Merseyside & Wirral regions As a 'not for profit' organisation, TACT puts the needs of our children and carers first and look to appoint individuals who are as passionate about fostering as we are. We are a homeworking organisation, and we pride ourselves on our flexible working opportunities, available from day one, an extensive wellbeing programme and our benefits package, all curated to nurture a healthy work life balance for all our employees so they can give an excellent service to our carers and the young people and children we care for. As a foster care charity, TACTinvests all surplus income into services, staff, carers, and childdevelopment.This means that we have been able to investuniqueprojects likeTACT Connect , our unique and ground-breaking scheme for TACT care experienced young people and adults, as well as our expanding Education and Health services.All our activities are built on our commitment to becoming a fully trauma informed organisation, in line with our key values and ethos. In 2024 TACT became one of the top 5 charities to work for in the UK, placing 5th in theUK Best Companies Work For survey results , and a top 25 mid-sized company to work with across the whole of the UK. 97% of our people feel proud to work with TACT and think that TACT cares about their wellbeing, while 92% of our people would say they " love working for TACT". This is an exciting opportunity to join TACT in the new role of Fostering Recruitment Officer as they grow their presence in the North West. The Fostering Recruitment Officer will drive recruitment of Foster Carers across the area, innovating engagement and participation alongside the Fostering Recruitment Manager, in collaboration with the whole team. The Fostering Recruitment Officer will be required to work on Monday as one of the 3 working days. The other 2 working days can be discussed with the hiring managers during the recruitment process. Overall Duties of the Fostering Recruitment Officer will include: Working collaboratively across relevant teams to progress enquiry management Support community recruitment activity to create a consistent pipeline of carer applicants Facilitating a smooth application and assessment process for potential carers Undertaking essential administrative tasks relating to record keeping, creation of data for analysis, evidence for measuring objectives Creatively contribute to innovation and improvement of strategies and local activities Maintaining an understanding of regulations and requirements for provision of foster care services TACT offer an excellent employee benefits package including: Progression to salary target rate upon completion of 18 months service. 45p per mile for business travel. Flexible working arrangements (including compressed hours, flexibility around core hours, volunteer days policy). Family friendly policies. Homeworking 'bundle' including annual allowance, IT equipment and a loan for home office set up. Employee Assistance Programme (including CBT counselling, 24/7 remote GP appointments, physiotherapy, mental health support and second opinions on serious diagnosis). An hour a week of live, expert led activities through the Annual Employee wellbeing Programme. Menopause Policy and free Menopause Clinician Appointments. Stakeholder Pension Scheme (salary sacrifice). Fantastic learning and development opportunities for all roles. The Fostering Recruitment Officer must be based in the North West, as travel is required throughout this region, with a focus on Merseyside & Wirral to visit potential new foster carers. Travel to attend 6 weekly face-to-face meetings in Merseyside, alongside team wellbeing events and training is also required. AnEnhanced DBS clearanceis required for this role and will be processed by TACT on your behalf. Please see theJob Information Pack,Job Description, and the TACT website at tactcare.org.ukfor more detailed information. Safeguarding is everyone's business and TACT believes that only the people with the right skills and values should work in social work. As part of TACT's commitment to safeguarding, we properly examine the skills, experience, qualifications, and values of potential staff in relation to our work with vulnerable young children. We use rigorous and consistent recruitment approaches to help safeguard TACT's young people. All our staff are expected to work in line with TACT's safeguarding policies. We reserve the right to close a vacancy earlier than advertised if the volume of applications is excessive. You are therefore advised to apply at your earliest convenience. TACT does not accept unsolicited CVs from external recruitment agencies, nor the fees associated with them.
Location: SHC Office, Seymour Buildings, with occasional visits to Daventry Street and Grove Dwellings; occasional remote working at Line Manager's discretion Hours: 21 hours per week, including an average of two evening meetings per month Salary: £49,000 pro rata Contract Type: Fixed term, 18 months Reporting to: Line Manager designated by the Management Committee (MC) Seymour Housing Co operative (SHC) was founded in 1976. We are driven by co operative values and democratic participation, and we aim to provide high quality, affordable housing for people who understand and support co operative living. We are seeking an experienced and motivated Housing & Co operative Services Manager to join our small, dedicated team. You will work closely with our Maintenance Manager and external service providers, and you will report to the Management Committee, through the designated Staff Line Manager. About the Role You will deliver high quality housing management services, support governance and record keeping, maintain strong, positive relationships with residents and partners, and ensure compliance with Co op policies, GDPR and regulatory standards. What We're Looking For If you are a motivated housing professional looking for a role where your work directly supports a democratic community, we would love to hear from you. You combine a deep commitment to co-operative values with a proven track record in housing management and delivering excellent customer service. You excel at working collaboratively with diverse members, committees, and external agencies and possess strong organisational and problem-solving skills. Overall, Purpose of the Role To deliver a professional, proactive housing management service for tenants and applicants, oversee day to day Co op operations, and ensure high quality administrative, governance, and service delivery support to the Management Committee (MC). The role includes responsibility for managing external contractors and ensuring compliance with relevant legislation, policies, and regulatory requirements. Key Responsibilities 1. Housing Management • Lead and coordinate day to day housing management operations, ensuring efficient service delivery and high quality tenant support. • Prepare and issue tenancy agreements, Good Neighbour Agreements and share certificates on behalf of the Co op. • Provide guidance on transfers, mutual exchanges and other housing options. • Enforce tenancy terms, working with the Maintenance Manager to ensure properties remain in good condition. • Conduct regular tenancy audits to maintain accurate member records. • Act as the Complaints Officer, resolving complaints in line with Co op policies and the Housing Ombudsman's Complaint Handling Code requirements, and providing required data and updates to the MC. • Liaise with local authorities and relevant agencies, providing timely updates to the MC • Serve as the Co op's designated safeguarding lead and escalate concerns to appropriate authorities. 2. Allocations and Lettings • Maintain records of property allocations in line with nomination agreements. • Monitor relevant housing legislation and advise the Allocations Subcommittee (ASC) and MC on necessary policy updates. • Service the ASC and support the convenor. • Organise and administer allocations panels, communicating outcomes to applicants and requesting additional documentation when needed. • Maintain and monitor the internal transfer list, ensuring accuracy, eligibility verification and prevention of fraudulent claims. • Complete thorough applicant checks to ensure eligibility and detect fraudulent applications. • Ensure efficient void turnaround to minimise income loss. 3. Co op Governance • Monitor changes in housing legislation and regulation and advise the MC when these require policy or procedural changes. • Circulate updated or new policies to all members. • Ensure the Co op meets statutory and regulatory requirements and follows good practice. • Develop initiatives to increase member engagement and participation in governance and committee work. • Provide administrative support to the MC and subcommittees, including preparing and issuing agendas, minutes, and reports within required deadlines (7 days prior). • Assist the Secretary with AGM organisation, including minutes, timely document distribution and facilitation of the nomination and election process. • Maintain clear, accessible informational resources to support member understanding of policies, procedures and Co op values. • Identify and coordinate training opportunities for MC members, subcommittee members, officers, volunteers and staff. 4. Financial and Legal Management Working within the authority delegated by the MC: • Liaise with the outsourced rent management provider to produce arrears reports, monitor repayment agreements and ensure arrears actions follow Co op policy. • Support members with housing benefit claims when required. • Represent the Co op in County Court matters (including arrears cases) and accompany bailiffs where necessary. • Arrange insurance renewals and obtain tenders when required. • Support the Treasurer, Finance Subcommittee and Maintenance Manager in preparing the annual budget. • Assist the Treasurer with calculations of rent and service charge increases and prepare communications to tenants. • Liaise with accountants and auditors as required. • Submit audited accounts and required documents to external bodies within deadlines. • Maintain petty cash records and manage the deposit of income from the Seymour Building laundries. 5. Office Administration and General Responsibilities • Ensure smooth day to day operation of the Co op office and maintain a professional, welcoming environment. • Oversee incoming and outgoing communications, ensuring timely and appropriate responses. • Maintain accurate, compliant electronic and physical records using relevant systems (including CHICs). • Coordinate with the Maintenance Manager, MC officers, managing agents and consultants to support efficient Co op operations. • Adhere to all Co op rules, policies and procedures including complaints, data protection, confidentiality, health and safety, equal opportunities, fraud prevention and value for money requirements. • Maintain strict confidentiality regarding members, finances and Co op operations. • Develop and maintain a comprehensive office manual to support member participation in Co op operations. • Provide cover for colleagues during absences to maintain continuity of essential functions. • Undertake additional reasonable duties aligned with the Co op's mission and agreed with the Line Manager or MC officers; boundaries of authority should be confirmed and documented as needed. Person Specification 1. Qualifications & Knowledge - Essential Minimum of 3 A levels or equivalent, with a good general standard of education. Strong understanding of housing management principles and practices, including governance arrangements for housing providers and co operatives. Knowledge of relevant housing legislation and regulatory frameworks, including RSH, Homes England, and the Housing Ombudsman. Clear understanding of data protection and confidentiality principles (GDPR). Desirable Qualifications Degree level education or equivalent. CIH Level 4 or 5 qualification or working towards this. Understanding of co operative governance structures and principles. 2. Experience - Essential Demonstrable experience in housing management or a closely related field. Proven ability to build and maintain positive relationships with diverse stakeholders (residents, committees, external agencies). Track record of delivering excellent customer service, including effective complaint handling and resolution. Experience liaising with external contractors and service providers. Experience in policy and procedure development and implementation. Experience of governance and record keeping, including minute taking and report writing. Proficiency using the Microsoft Office suite and relevant housing management systems (e.g., CHICS or similar). Desirable Experience Experience working within co operatives or member led organisations. Experience supporting democratic, participatory decision making environments. 3. Skills & Abilities Excellent organisational and time management skills, with the ability to prioritise and manage multiple tasks. Strong written and verbal communication skills, adaptable to a wide range of audiences. Ability to work independently and collaboratively, demonstrating initiative, flexibility, and problem solving capability. Strong numerical skills and proficiency with databases and relevant software. For further information and details of how to apply, please visit our website . Closing date: Monday 30 March
Mar 17, 2026
Full time
Location: SHC Office, Seymour Buildings, with occasional visits to Daventry Street and Grove Dwellings; occasional remote working at Line Manager's discretion Hours: 21 hours per week, including an average of two evening meetings per month Salary: £49,000 pro rata Contract Type: Fixed term, 18 months Reporting to: Line Manager designated by the Management Committee (MC) Seymour Housing Co operative (SHC) was founded in 1976. We are driven by co operative values and democratic participation, and we aim to provide high quality, affordable housing for people who understand and support co operative living. We are seeking an experienced and motivated Housing & Co operative Services Manager to join our small, dedicated team. You will work closely with our Maintenance Manager and external service providers, and you will report to the Management Committee, through the designated Staff Line Manager. About the Role You will deliver high quality housing management services, support governance and record keeping, maintain strong, positive relationships with residents and partners, and ensure compliance with Co op policies, GDPR and regulatory standards. What We're Looking For If you are a motivated housing professional looking for a role where your work directly supports a democratic community, we would love to hear from you. You combine a deep commitment to co-operative values with a proven track record in housing management and delivering excellent customer service. You excel at working collaboratively with diverse members, committees, and external agencies and possess strong organisational and problem-solving skills. Overall, Purpose of the Role To deliver a professional, proactive housing management service for tenants and applicants, oversee day to day Co op operations, and ensure high quality administrative, governance, and service delivery support to the Management Committee (MC). The role includes responsibility for managing external contractors and ensuring compliance with relevant legislation, policies, and regulatory requirements. Key Responsibilities 1. Housing Management • Lead and coordinate day to day housing management operations, ensuring efficient service delivery and high quality tenant support. • Prepare and issue tenancy agreements, Good Neighbour Agreements and share certificates on behalf of the Co op. • Provide guidance on transfers, mutual exchanges and other housing options. • Enforce tenancy terms, working with the Maintenance Manager to ensure properties remain in good condition. • Conduct regular tenancy audits to maintain accurate member records. • Act as the Complaints Officer, resolving complaints in line with Co op policies and the Housing Ombudsman's Complaint Handling Code requirements, and providing required data and updates to the MC. • Liaise with local authorities and relevant agencies, providing timely updates to the MC • Serve as the Co op's designated safeguarding lead and escalate concerns to appropriate authorities. 2. Allocations and Lettings • Maintain records of property allocations in line with nomination agreements. • Monitor relevant housing legislation and advise the Allocations Subcommittee (ASC) and MC on necessary policy updates. • Service the ASC and support the convenor. • Organise and administer allocations panels, communicating outcomes to applicants and requesting additional documentation when needed. • Maintain and monitor the internal transfer list, ensuring accuracy, eligibility verification and prevention of fraudulent claims. • Complete thorough applicant checks to ensure eligibility and detect fraudulent applications. • Ensure efficient void turnaround to minimise income loss. 3. Co op Governance • Monitor changes in housing legislation and regulation and advise the MC when these require policy or procedural changes. • Circulate updated or new policies to all members. • Ensure the Co op meets statutory and regulatory requirements and follows good practice. • Develop initiatives to increase member engagement and participation in governance and committee work. • Provide administrative support to the MC and subcommittees, including preparing and issuing agendas, minutes, and reports within required deadlines (7 days prior). • Assist the Secretary with AGM organisation, including minutes, timely document distribution and facilitation of the nomination and election process. • Maintain clear, accessible informational resources to support member understanding of policies, procedures and Co op values. • Identify and coordinate training opportunities for MC members, subcommittee members, officers, volunteers and staff. 4. Financial and Legal Management Working within the authority delegated by the MC: • Liaise with the outsourced rent management provider to produce arrears reports, monitor repayment agreements and ensure arrears actions follow Co op policy. • Support members with housing benefit claims when required. • Represent the Co op in County Court matters (including arrears cases) and accompany bailiffs where necessary. • Arrange insurance renewals and obtain tenders when required. • Support the Treasurer, Finance Subcommittee and Maintenance Manager in preparing the annual budget. • Assist the Treasurer with calculations of rent and service charge increases and prepare communications to tenants. • Liaise with accountants and auditors as required. • Submit audited accounts and required documents to external bodies within deadlines. • Maintain petty cash records and manage the deposit of income from the Seymour Building laundries. 5. Office Administration and General Responsibilities • Ensure smooth day to day operation of the Co op office and maintain a professional, welcoming environment. • Oversee incoming and outgoing communications, ensuring timely and appropriate responses. • Maintain accurate, compliant electronic and physical records using relevant systems (including CHICs). • Coordinate with the Maintenance Manager, MC officers, managing agents and consultants to support efficient Co op operations. • Adhere to all Co op rules, policies and procedures including complaints, data protection, confidentiality, health and safety, equal opportunities, fraud prevention and value for money requirements. • Maintain strict confidentiality regarding members, finances and Co op operations. • Develop and maintain a comprehensive office manual to support member participation in Co op operations. • Provide cover for colleagues during absences to maintain continuity of essential functions. • Undertake additional reasonable duties aligned with the Co op's mission and agreed with the Line Manager or MC officers; boundaries of authority should be confirmed and documented as needed. Person Specification 1. Qualifications & Knowledge - Essential Minimum of 3 A levels or equivalent, with a good general standard of education. Strong understanding of housing management principles and practices, including governance arrangements for housing providers and co operatives. Knowledge of relevant housing legislation and regulatory frameworks, including RSH, Homes England, and the Housing Ombudsman. Clear understanding of data protection and confidentiality principles (GDPR). Desirable Qualifications Degree level education or equivalent. CIH Level 4 or 5 qualification or working towards this. Understanding of co operative governance structures and principles. 2. Experience - Essential Demonstrable experience in housing management or a closely related field. Proven ability to build and maintain positive relationships with diverse stakeholders (residents, committees, external agencies). Track record of delivering excellent customer service, including effective complaint handling and resolution. Experience liaising with external contractors and service providers. Experience in policy and procedure development and implementation. Experience of governance and record keeping, including minute taking and report writing. Proficiency using the Microsoft Office suite and relevant housing management systems (e.g., CHICS or similar). Desirable Experience Experience working within co operatives or member led organisations. Experience supporting democratic, participatory decision making environments. 3. Skills & Abilities Excellent organisational and time management skills, with the ability to prioritise and manage multiple tasks. Strong written and verbal communication skills, adaptable to a wide range of audiences. Ability to work independently and collaboratively, demonstrating initiative, flexibility, and problem solving capability. Strong numerical skills and proficiency with databases and relevant software. For further information and details of how to apply, please visit our website . Closing date: Monday 30 March
Economy Skills and Neighbourhoods Education and Early Years/SEND Team SEND Officer Ref : 001368 Contract: Fixed Term (12 months) Salary: £39,152 - £42,839 per annum (Grade7) Hours: 36.66 per week Based: Oldham Council Offices, Spindles Shopping Centre, George St, Oldham, OL1 1HD Closing Date: Wednesday 25th March 2026 Interview Dates : TBC. Role Overview: Are you passionate and motivated? Are you looking to join the right Local Authority and team with a proven record of integrating people into a career in SEND? If so, come to Oldham and help us to affect positive change for children and young people and their families. We consider enthusiasm as important as experience and seek candidates who can demonstrate our values and behaviours. We have high aspirations to achieve the very best outcomes for children and their families and put the needs of children at the heart of everything we do. This requires professionals like you who share our determination to meet the diverse needs of our children and young people. Key Responsibilities: To manage a caseload of Children or Young People with SEND where they are undergoing an Education and Care Plan Needs Assessment, have an Education, Health and Care Plan, or where they are referred to the SEND Team. To lead on the drafting and issuing of Education, Health and Care Plans, the reviewing and maintaining of EHCP's following annual reviews and to manage the complex cases of vulnerable pupils. To lead in the EHC assessment process, with responsibility for preparing and presenting information about individual pupils and participation in decision making, about the provision required to meet the special educational needs and disabilities of pupils whose needs have been assessed. To be responsible for the production of high quality and person-centered Education, Health and Care Plans that are produced and reviewed in accordance with the Section 19 principles of the children and Families Act 2014, within statutory timescales and in accordance with the SEND Regulations 2014 and the SEND Code of Practice: 0- 25. To have a significant knowledge of the Children and Families Act and Special Educational Needs and Disability, Code of Practice 0 25 years, and all associated legislation and guidance, in relation to working with and supporting children and young people with special educational needs and disabilities and their families. To prepare reports, present information and make recommendations at decision making panels for potentially high-cost placements, independent special schools and commissioned bespoke provision where appropriate. To ensure children, young people and their parents or carers are central to the assessment process and meet with them regularly to ensure that provision is being delivered in accordance with their SEND. Where appropriate to lead and manage person centered meetings, ensuring that the child, young person and their parents or carers are central to the discussion. To lead on training SENCOs on the principles of coproduction and how to undertake a person-centred planning or review meeting. To lead on the communication with parents and school SENCO's and to manage the expectations of parents/ carers, children and young people, all stakeholders undergoing an Education, Health and Care Plan Needs Assessment, and where and EHC Plan is in place. To work in partnership with schools, support staff, parents/carers, health and social care and gather quality information in line with need and ensure the provision and placement is able to meet need and resolve issues relating to placement and provision. To lead on complex cases where vulnerable children and young people are on a Child Protection Plan or Looked After, coordinating educational provision and educational placements and being the key lead on all cases where children and young people are known to Social Care. To monitor the progress of children and young people against the objectives of their EHC Plan. Attend annual review meetings and offer appropriate challenge regarding progress towards the objectives of the Education, Health and Care Plan. Lead on the decision making within the legislation as to whether an EHCP needs to be amended or ceased and to make amendments to the Education Health and Care Plan following receipt of the Annual Review summary. Support parents of children and young people with an EHCP at transition points ensuring the law is followed. To represent the council and be an active participant at statutory annual review meetings to ensure the EHC plan continues to be up to date, and the provision continues to be appropriate. To challenge education settings where appropriate, to ensure support is being provided in line with the SEND Code of Practice. To prepare and present requests to the SEND Resource panel for changes in provision where appropriate. To prepare cases for, represent and make decisions on behalf of the council at mediations relating to, refusal to undertake an Education, Health and Care plans needs assessment, issue an Education, Health and Care Plan, Part I of the Plan or the provision named within plan. To be responsible for writing reports, providing information and data and undertaking project work where required. To undertake other duties as reasonably required and which correspond to the general character of the post and its level of responsibility. Key Requirements: To succeed in this role, you will need as a minimum: The ability and experience to analyse and interpret data and present it effectively to various audiences to inform decision-making. Excellent communication and interpersonal skills are required to effectively advise and support senior officers, with confidence to challenge where appropriate based on evidence. Excellent organisational skills will be needed to agree, develop and manage the provision of appropriate business intelligence; ensuring managers have access to appropriate and timely information about their service and Oldham. For an informal discussion regarding this role please contact Eleanor.Masonoldham.gov.uk or Vicky.Brennanoldham.gov.uk About Us: We want Oldham to have vibrant, safe neighbourhoods where people are proud to live with opportunities for healthier, more fulfilled lives; and a sustainable, thriving economy. As we look to the future, the challenges may be significant, but so are the opportunities. We've identified three missions with our residents and partners, focusing on what will deliver the biggest impact: A Great Place to Live, Healthier, Happier Lives, and Green and Growing. We're looking for candidates who will support us to achieve our ambitions and we encourage you to download our Corporate Plan: Ready for the Future and our Oldham Plan for further information . Our Values and Behaviours: By driving innovation, investing in our people, and championing our communities, we will ensure that Oldham continues to be a place where everyone can live their best life. To support this, we have three core values which define who we are and how we operate. These are ' Proud, Ambitious, and Together' , and they shape our culture, inform our decisions, and inspire us to deliver on our commitments to the people of Oldham. We have translated these values into five behaviours which guide our actions and are the standards we hold ourselves to, day in and day out: Work with a resident focus Support local leaders Committed to the borough Delivery high performance Take ownership and drive change You can find out more about our values and behaviours on our greater.jobs Oldham page Our Benefits Package: At Oldham Council we offer a great benefits package for our employees, which includes the following: 25 days annual leave which increases after 5 and 10-years' service The option to purchase additional annual leave. An attractive LGPS benefit pension scheme with the option to make shared cost additional voluntary contributions. Discounted gym membership with Oldham Active . Staff discount scheme for shopping, entertainment, eating-out, eating-in, travel, motoring and more. Salary sacrifice scheme for home and electronics and Cycle to Work. Wellbeing support, including a Mental Health First Aider network and an Employment Assistance Programme that provides 24 hours access to advice and support. Staff recognition and celebration events. Peer support groups Inclusive Recruitment: We work closely with employees to help them work at their best, including making adjustments such as flexible working, describing available working patterns, providing equipment or making changes to the workplace. We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and therefore expect all staff and volunteers to share this commitment. If you have lived or worked abroad for 3 months or more in the last 5 years or 12 months or more (whether continuously or in total) in the last 10 years whilst aged 18 or over, please refer to the link below for details for how to obtain your Certificates of Good Character. Unfortunately, at this time we are not able to offer sponsorship. If you have completed the GM Elevate (Leadership Development) Programme please indicate this within the 'About You' or 'Supporting Statement' section of your application. If you're an applicant with disabilities and have previously been in or currently in care, a carer, someone who has served in the Armed Forces . click apply for full job details
Mar 17, 2026
Full time
Economy Skills and Neighbourhoods Education and Early Years/SEND Team SEND Officer Ref : 001368 Contract: Fixed Term (12 months) Salary: £39,152 - £42,839 per annum (Grade7) Hours: 36.66 per week Based: Oldham Council Offices, Spindles Shopping Centre, George St, Oldham, OL1 1HD Closing Date: Wednesday 25th March 2026 Interview Dates : TBC. Role Overview: Are you passionate and motivated? Are you looking to join the right Local Authority and team with a proven record of integrating people into a career in SEND? If so, come to Oldham and help us to affect positive change for children and young people and their families. We consider enthusiasm as important as experience and seek candidates who can demonstrate our values and behaviours. We have high aspirations to achieve the very best outcomes for children and their families and put the needs of children at the heart of everything we do. This requires professionals like you who share our determination to meet the diverse needs of our children and young people. Key Responsibilities: To manage a caseload of Children or Young People with SEND where they are undergoing an Education and Care Plan Needs Assessment, have an Education, Health and Care Plan, or where they are referred to the SEND Team. To lead on the drafting and issuing of Education, Health and Care Plans, the reviewing and maintaining of EHCP's following annual reviews and to manage the complex cases of vulnerable pupils. To lead in the EHC assessment process, with responsibility for preparing and presenting information about individual pupils and participation in decision making, about the provision required to meet the special educational needs and disabilities of pupils whose needs have been assessed. To be responsible for the production of high quality and person-centered Education, Health and Care Plans that are produced and reviewed in accordance with the Section 19 principles of the children and Families Act 2014, within statutory timescales and in accordance with the SEND Regulations 2014 and the SEND Code of Practice: 0- 25. To have a significant knowledge of the Children and Families Act and Special Educational Needs and Disability, Code of Practice 0 25 years, and all associated legislation and guidance, in relation to working with and supporting children and young people with special educational needs and disabilities and their families. To prepare reports, present information and make recommendations at decision making panels for potentially high-cost placements, independent special schools and commissioned bespoke provision where appropriate. To ensure children, young people and their parents or carers are central to the assessment process and meet with them regularly to ensure that provision is being delivered in accordance with their SEND. Where appropriate to lead and manage person centered meetings, ensuring that the child, young person and their parents or carers are central to the discussion. To lead on training SENCOs on the principles of coproduction and how to undertake a person-centred planning or review meeting. To lead on the communication with parents and school SENCO's and to manage the expectations of parents/ carers, children and young people, all stakeholders undergoing an Education, Health and Care Plan Needs Assessment, and where and EHC Plan is in place. To work in partnership with schools, support staff, parents/carers, health and social care and gather quality information in line with need and ensure the provision and placement is able to meet need and resolve issues relating to placement and provision. To lead on complex cases where vulnerable children and young people are on a Child Protection Plan or Looked After, coordinating educational provision and educational placements and being the key lead on all cases where children and young people are known to Social Care. To monitor the progress of children and young people against the objectives of their EHC Plan. Attend annual review meetings and offer appropriate challenge regarding progress towards the objectives of the Education, Health and Care Plan. Lead on the decision making within the legislation as to whether an EHCP needs to be amended or ceased and to make amendments to the Education Health and Care Plan following receipt of the Annual Review summary. Support parents of children and young people with an EHCP at transition points ensuring the law is followed. To represent the council and be an active participant at statutory annual review meetings to ensure the EHC plan continues to be up to date, and the provision continues to be appropriate. To challenge education settings where appropriate, to ensure support is being provided in line with the SEND Code of Practice. To prepare and present requests to the SEND Resource panel for changes in provision where appropriate. To prepare cases for, represent and make decisions on behalf of the council at mediations relating to, refusal to undertake an Education, Health and Care plans needs assessment, issue an Education, Health and Care Plan, Part I of the Plan or the provision named within plan. To be responsible for writing reports, providing information and data and undertaking project work where required. To undertake other duties as reasonably required and which correspond to the general character of the post and its level of responsibility. Key Requirements: To succeed in this role, you will need as a minimum: The ability and experience to analyse and interpret data and present it effectively to various audiences to inform decision-making. Excellent communication and interpersonal skills are required to effectively advise and support senior officers, with confidence to challenge where appropriate based on evidence. Excellent organisational skills will be needed to agree, develop and manage the provision of appropriate business intelligence; ensuring managers have access to appropriate and timely information about their service and Oldham. For an informal discussion regarding this role please contact Eleanor.Masonoldham.gov.uk or Vicky.Brennanoldham.gov.uk About Us: We want Oldham to have vibrant, safe neighbourhoods where people are proud to live with opportunities for healthier, more fulfilled lives; and a sustainable, thriving economy. As we look to the future, the challenges may be significant, but so are the opportunities. We've identified three missions with our residents and partners, focusing on what will deliver the biggest impact: A Great Place to Live, Healthier, Happier Lives, and Green and Growing. We're looking for candidates who will support us to achieve our ambitions and we encourage you to download our Corporate Plan: Ready for the Future and our Oldham Plan for further information . Our Values and Behaviours: By driving innovation, investing in our people, and championing our communities, we will ensure that Oldham continues to be a place where everyone can live their best life. To support this, we have three core values which define who we are and how we operate. These are ' Proud, Ambitious, and Together' , and they shape our culture, inform our decisions, and inspire us to deliver on our commitments to the people of Oldham. We have translated these values into five behaviours which guide our actions and are the standards we hold ourselves to, day in and day out: Work with a resident focus Support local leaders Committed to the borough Delivery high performance Take ownership and drive change You can find out more about our values and behaviours on our greater.jobs Oldham page Our Benefits Package: At Oldham Council we offer a great benefits package for our employees, which includes the following: 25 days annual leave which increases after 5 and 10-years' service The option to purchase additional annual leave. An attractive LGPS benefit pension scheme with the option to make shared cost additional voluntary contributions. Discounted gym membership with Oldham Active . Staff discount scheme for shopping, entertainment, eating-out, eating-in, travel, motoring and more. Salary sacrifice scheme for home and electronics and Cycle to Work. Wellbeing support, including a Mental Health First Aider network and an Employment Assistance Programme that provides 24 hours access to advice and support. Staff recognition and celebration events. Peer support groups Inclusive Recruitment: We work closely with employees to help them work at their best, including making adjustments such as flexible working, describing available working patterns, providing equipment or making changes to the workplace. We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and therefore expect all staff and volunteers to share this commitment. If you have lived or worked abroad for 3 months or more in the last 5 years or 12 months or more (whether continuously or in total) in the last 10 years whilst aged 18 or over, please refer to the link below for details for how to obtain your Certificates of Good Character. Unfortunately, at this time we are not able to offer sponsorship. If you have completed the GM Elevate (Leadership Development) Programme please indicate this within the 'About You' or 'Supporting Statement' section of your application. If you're an applicant with disabilities and have previously been in or currently in care, a carer, someone who has served in the Armed Forces . click apply for full job details
Plumbing Lecturer Hours; Full time (37hrs per week, all year round) Duration; Permanent Salary; £33,487 - £38,487 per annum (dependant teaching qualifications) Location; Rotherham College, Rotherham About the Role This is a fantastic opportunity for a Plumbing & Heating professional to make a career change; down with the tools and into the classroom to share your knowledge and expertise influencing the next generation of skilled Plumbers. You may also be an experienced tutor, assessor or IQA, looking for a change or a new challenge. Whatever your rationale, this role is a fantastic opportunity to make a real difference. We are growing and developing our curriculum and want passionate, industry experienced and commitment individuals to help us achieve our goals develop the area as a Centre of Excellence. Within this role the successful candidate will be responsible for delivering outstanding teaching, assessment and IQA up to Level 3 which includes study programmes, adult programmes and apprenticeships within Plumbing and Heating, in both a workshop and classroom environment. With an enthusiastic and engaging approach, you will have the ability to motivate students and support them to achieve their potential. The role of lecturer is to equip our students with skills for their future through the delivery of outstanding education and training and inspire students to achieve their potential. This role offers you the opportunity to do this every day. It is the job satisfaction that comes from this that makes a teaching role special. The key roles of a Lecturer are to deliver excellent teaching, completing the relevant preparation and marking that supports this, and to set SMART targets to enable students to reach their potential. You will You will play an important role in developing creative resources to inspire outstanding learning and will be responsible for the monitoring and tracking of learner progress to promote positive outcomes for learners. You should be an effective and motivated team player, with excellent interpersonal skills and ability to work effectively with colleagues and management to achieve strategic and organisational objectives. You will hold a vocational qualification at Level 3 or above, as well as a relevant teaching qualification and assessors award, or be willing to work towards. You will be able to bring the subject to life, using combined methods of practical, theoretical and digital which will engage your learners and provide them with the best skills, knowledge and behaviours for the future. You will hold a Level 2 (or equivalent) qualification in English and Maths (or be willing to undertake). Department Info You will work as part of the curriculum team at Rotherham and you will also closely, and take direction from our Curriculum Team Leaders. You will be line managed by the Curriculum Manager. In this role you will also work in collaboration with Technicians, Personal Development Coordinators, Work Placement Officers and other internal departments such as Examinations and Curriculum Administration. Our excellent benefits and rewards package: Eligibility to join the Teachers Pensions Scheme Up to 50 days annual leave per year (pro-rata for part time working) including closure during Christmas period Access to our gyms, restaurants and salons Staff health & wellbeing and benefits schemes including in-house Occupational Health service Full, part time and flexible working hours available in many roles Parking available at all of our sites Fantastic career development opportunities including funding for teacher training, apprenticeships and various other industry recognised qualifications New FE teachers can also apply for grants of up to £6,000 in STEM subjects (conditions apply) through the levelling up premium payments initiative Recruitment Referral Scheme for all employee s worth by to £200 per referral made What is the RNN Group? RNN Group s main goal is to be an outstanding education and training provider and this is at the heart of everything that we do. To help us achieve this we are looking to recruit highly motivated, innovative and dynamic individuals to join our existing teams. To be a part of the team at RNN Group we will expect you to be committed to our values too; We are Inclusive, We have Integrity, We Deliver, We are One Team. We are OFSTED Good (November 2022) We celebrate diversity and are proud to have been recognised as Investors in Diversity for our commitment to the FREDIE (Fairness, Respect, Equality, Diversity, Inclusion and Engagement) Model. This means that you d be working in a supportive environment that encourages, recognises and celebrates effort, achievement and cooperative attitudes. We welcome applications from everyone regardless of age, gender, ethnicity, sexuality, faith or disability. We are also proud to be part of the Disability Confidence Scheme. The RNN Group is proud to be part of the South Yorkshire Institute of Technology (SYIoT). We are committed to safeguarding and promoting the welfare of children, vulnerable adults and young people. All new employees will be required undertake a DBS check and other associated checks in line with Keeping Children Safe in Education Guidance. All candidates must have the legal right to work in the UK. Closing date: Monday 23 March 2026
Mar 17, 2026
Full time
Plumbing Lecturer Hours; Full time (37hrs per week, all year round) Duration; Permanent Salary; £33,487 - £38,487 per annum (dependant teaching qualifications) Location; Rotherham College, Rotherham About the Role This is a fantastic opportunity for a Plumbing & Heating professional to make a career change; down with the tools and into the classroom to share your knowledge and expertise influencing the next generation of skilled Plumbers. You may also be an experienced tutor, assessor or IQA, looking for a change or a new challenge. Whatever your rationale, this role is a fantastic opportunity to make a real difference. We are growing and developing our curriculum and want passionate, industry experienced and commitment individuals to help us achieve our goals develop the area as a Centre of Excellence. Within this role the successful candidate will be responsible for delivering outstanding teaching, assessment and IQA up to Level 3 which includes study programmes, adult programmes and apprenticeships within Plumbing and Heating, in both a workshop and classroom environment. With an enthusiastic and engaging approach, you will have the ability to motivate students and support them to achieve their potential. The role of lecturer is to equip our students with skills for their future through the delivery of outstanding education and training and inspire students to achieve their potential. This role offers you the opportunity to do this every day. It is the job satisfaction that comes from this that makes a teaching role special. The key roles of a Lecturer are to deliver excellent teaching, completing the relevant preparation and marking that supports this, and to set SMART targets to enable students to reach their potential. You will You will play an important role in developing creative resources to inspire outstanding learning and will be responsible for the monitoring and tracking of learner progress to promote positive outcomes for learners. You should be an effective and motivated team player, with excellent interpersonal skills and ability to work effectively with colleagues and management to achieve strategic and organisational objectives. You will hold a vocational qualification at Level 3 or above, as well as a relevant teaching qualification and assessors award, or be willing to work towards. You will be able to bring the subject to life, using combined methods of practical, theoretical and digital which will engage your learners and provide them with the best skills, knowledge and behaviours for the future. You will hold a Level 2 (or equivalent) qualification in English and Maths (or be willing to undertake). Department Info You will work as part of the curriculum team at Rotherham and you will also closely, and take direction from our Curriculum Team Leaders. You will be line managed by the Curriculum Manager. In this role you will also work in collaboration with Technicians, Personal Development Coordinators, Work Placement Officers and other internal departments such as Examinations and Curriculum Administration. Our excellent benefits and rewards package: Eligibility to join the Teachers Pensions Scheme Up to 50 days annual leave per year (pro-rata for part time working) including closure during Christmas period Access to our gyms, restaurants and salons Staff health & wellbeing and benefits schemes including in-house Occupational Health service Full, part time and flexible working hours available in many roles Parking available at all of our sites Fantastic career development opportunities including funding for teacher training, apprenticeships and various other industry recognised qualifications New FE teachers can also apply for grants of up to £6,000 in STEM subjects (conditions apply) through the levelling up premium payments initiative Recruitment Referral Scheme for all employee s worth by to £200 per referral made What is the RNN Group? RNN Group s main goal is to be an outstanding education and training provider and this is at the heart of everything that we do. To help us achieve this we are looking to recruit highly motivated, innovative and dynamic individuals to join our existing teams. To be a part of the team at RNN Group we will expect you to be committed to our values too; We are Inclusive, We have Integrity, We Deliver, We are One Team. We are OFSTED Good (November 2022) We celebrate diversity and are proud to have been recognised as Investors in Diversity for our commitment to the FREDIE (Fairness, Respect, Equality, Diversity, Inclusion and Engagement) Model. This means that you d be working in a supportive environment that encourages, recognises and celebrates effort, achievement and cooperative attitudes. We welcome applications from everyone regardless of age, gender, ethnicity, sexuality, faith or disability. We are also proud to be part of the Disability Confidence Scheme. The RNN Group is proud to be part of the South Yorkshire Institute of Technology (SYIoT). We are committed to safeguarding and promoting the welfare of children, vulnerable adults and young people. All new employees will be required undertake a DBS check and other associated checks in line with Keeping Children Safe in Education Guidance. All candidates must have the legal right to work in the UK. Closing date: Monday 23 March 2026
Pertemps Network Group are delighted to be supporting a forward-thinking London housing provider in the recruitment of a Fire Safety Compliance Officer within the Property and Compliance Service. This is a pivotal frontline role focused on fire safety within the housing provider. Working closely with the London Fire Brigade and internal housing services, you will act as the key operational link between residents, property services, and partner agencies to ensure residents are safe in their homes. The postholder will be predominantly based at the London Fire Brigade , strengthening partnership working and developing joint fire safety initiatives that deliver measurable outcomes for residents. Flexibility : Hybrid Rate: 200-220 per day (Umbrella) Availability: Immediate Key Responsibilities Act as the primary point of contact for fire safety concerns raised in housing properties. Triage referrals from residents, housing officers, property services and partner agencies, determining appropriate action. Conduct home visits and undertake person-centred fire risk assessments . Develop and implement action plans in partnership with the London Fire Brigade. Refer cases to relevant departments (Housing Management, Adult Social Care) and monitor outcomes. Escalate cases not actioned within agreed timescales. Act as housing caseworker for hoarding cases, working jointly with Adult Social Care and housing colleagues. Monitor and analyse referral trends, producing clear and actionable reports for senior managers and partners. Promote fire safety awareness across housing services and act as a service champion. Ensure tenancy and lease compliance where safety concerns relate to occupation or breaches. Deliver services in line with equality, diversity and inclusion principles. Critically assess service delivery models and identify improvements to enhance performance and value for money. Undertake home visits across the borough in line with lone working and health & safety policies. About You We are seeking an experienced housing or compliance professional who combines technical knowledge with strong partnership and case management skills. Essential Qualifications Educated to GCSE "A" Level / NVQ Level 3 or equivalent experience. Desirable Housing qualification. Experience Required Experience within tenancy management in a social housing environment. Experience managing complex casework, ideally including safeguarding or hoarding cases. Proven ability to maintain accurate records and produce management information reports. Experience delivering excellent customer service in challenging or sensitive situations. Strong stakeholder engagement and partnership working experience. Demonstrable contribution to service improvement initiatives. Knowledge & Skills Sound understanding of housing legislation, regulatory frameworks and relevant case law. Knowledge of fire safety risks within residential settings. Ability to conduct risk assessments and implement mitigation plans. Excellent written communication skills with the ability to tailor reports to varied audiences. Strong partnership-building capability. Calm and resilient when dealing with confrontational situations. Analytical mindset with strong problem-solving ability. Why Apply? Opportunity to work directly alongside the London Fire Brigade. Meaningful frontline impact improving resident safety. Strategic role contributing to service development and compliance excellence. Flexible working scheme. If you are an experienced housing or compliance professional with a passion for resident safety and partnership working, we would welcome your application. Apply Now for a Fire Safety Compliance Officer.
Mar 17, 2026
Full time
Pertemps Network Group are delighted to be supporting a forward-thinking London housing provider in the recruitment of a Fire Safety Compliance Officer within the Property and Compliance Service. This is a pivotal frontline role focused on fire safety within the housing provider. Working closely with the London Fire Brigade and internal housing services, you will act as the key operational link between residents, property services, and partner agencies to ensure residents are safe in their homes. The postholder will be predominantly based at the London Fire Brigade , strengthening partnership working and developing joint fire safety initiatives that deliver measurable outcomes for residents. Flexibility : Hybrid Rate: 200-220 per day (Umbrella) Availability: Immediate Key Responsibilities Act as the primary point of contact for fire safety concerns raised in housing properties. Triage referrals from residents, housing officers, property services and partner agencies, determining appropriate action. Conduct home visits and undertake person-centred fire risk assessments . Develop and implement action plans in partnership with the London Fire Brigade. Refer cases to relevant departments (Housing Management, Adult Social Care) and monitor outcomes. Escalate cases not actioned within agreed timescales. Act as housing caseworker for hoarding cases, working jointly with Adult Social Care and housing colleagues. Monitor and analyse referral trends, producing clear and actionable reports for senior managers and partners. Promote fire safety awareness across housing services and act as a service champion. Ensure tenancy and lease compliance where safety concerns relate to occupation or breaches. Deliver services in line with equality, diversity and inclusion principles. Critically assess service delivery models and identify improvements to enhance performance and value for money. Undertake home visits across the borough in line with lone working and health & safety policies. About You We are seeking an experienced housing or compliance professional who combines technical knowledge with strong partnership and case management skills. Essential Qualifications Educated to GCSE "A" Level / NVQ Level 3 or equivalent experience. Desirable Housing qualification. Experience Required Experience within tenancy management in a social housing environment. Experience managing complex casework, ideally including safeguarding or hoarding cases. Proven ability to maintain accurate records and produce management information reports. Experience delivering excellent customer service in challenging or sensitive situations. Strong stakeholder engagement and partnership working experience. Demonstrable contribution to service improvement initiatives. Knowledge & Skills Sound understanding of housing legislation, regulatory frameworks and relevant case law. Knowledge of fire safety risks within residential settings. Ability to conduct risk assessments and implement mitigation plans. Excellent written communication skills with the ability to tailor reports to varied audiences. Strong partnership-building capability. Calm and resilient when dealing with confrontational situations. Analytical mindset with strong problem-solving ability. Why Apply? Opportunity to work directly alongside the London Fire Brigade. Meaningful frontline impact improving resident safety. Strategic role contributing to service development and compliance excellence. Flexible working scheme. If you are an experienced housing or compliance professional with a passion for resident safety and partnership working, we would welcome your application. Apply Now for a Fire Safety Compliance Officer.
Tribunal Case Officer Special Needs Assessment Service £37,602 - £45,564 per annum Permanent Full Time (36 hours) Wandsworth, London This is a public facing role and home working is by agreement. Are you motivated by delivering a high quality, child centred Tribunal process that makes a difference to the lives of children and young people with Special Educational Needs and Disabilities (SEND) and their families? As a Tribunal Case Officer, you will coordinate and lead on medium complexity SEND appeals, ensuring that our responses are clear, lawful and grounded in strong professional evidence. You will play an essential role in helping families navigate the SEND Tribunal process, working closely with professionals across education, health and social care. You will be part of the wider SEND and Inclusion Service who work together to ensure our decision making is fair, transparent and focussed on achieving the best outcomes for children and young people. About the role As a Tribunal Case Officer, you will work within the SEND Assessment and Review Team, supporting statutory processes linked to the SEND Code of Practice (2015) and Education, Health and Care Plans (EHCPs). Your responsibilities will include: Coordinating and managing a caseload of medium complexity Tribunal appeals, particularly those relating to Sections B, F and I. Drafting the Local Authority's case statements and ensuring all evidence is gathered, clearly presented and legally sound. Working closely with parents, carers, legal representatives, schools, professionals and colleagues to ensure a well coordinated and transparent process. Attending mediations and case resolution meetings, supporting early and positive dispute resolution wherever possible. Ensuring decisions made at Tribunal are actioned promptly, including updates to EHCPs and placements. Maintaining accurate case records and contributing to service audits, reviews and learning. Promoting a parent focused approach throughout all stages of the Tribunal process. This is a role where your communication, organisation and legal understanding will directly support families during some of the most challenging moments of the SEND journey. Essential Qualifications, Skills and Experience: A strong understanding of SEND law, including the Children and Families Act (2014) and the SEND Code of Practice (2015). Experience managing complex casework and preparing detailed written reports or statements. An understanding of the roles of key partner agencies involved in SEND services, such as schools, Educational Psychology, health and social care. Experience working collaboratively in a multi agency environment. The ability to work empathetically and professionally with families, especially those under stress or involved in disputes. If you meet the above criteria and are looking for a rewarding opportunity to contribute to a vital area of SEND work, we encourage you to apply. For an informal conversation about the role, please contact: Emma Maffre - Service Manager , Special Needs Assessment Service Closing Date: 22 March 2026. Shortlisting Date: w/c 23 March 2026. Interview Date: w/c 30 March 2026. Test/Presentation: You will be expected to demonstrate your skills in this specialist area. We may close this vacancy once a sufficient number of applications has been received. Please submit your application as soon as possible to avoid disappointment. Richmond and Wandsworth Better Service Partnership are committed to making our recruitment practices as inclusive as possible for everyone.We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know. We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment.Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan.
Mar 17, 2026
Full time
Tribunal Case Officer Special Needs Assessment Service £37,602 - £45,564 per annum Permanent Full Time (36 hours) Wandsworth, London This is a public facing role and home working is by agreement. Are you motivated by delivering a high quality, child centred Tribunal process that makes a difference to the lives of children and young people with Special Educational Needs and Disabilities (SEND) and their families? As a Tribunal Case Officer, you will coordinate and lead on medium complexity SEND appeals, ensuring that our responses are clear, lawful and grounded in strong professional evidence. You will play an essential role in helping families navigate the SEND Tribunal process, working closely with professionals across education, health and social care. You will be part of the wider SEND and Inclusion Service who work together to ensure our decision making is fair, transparent and focussed on achieving the best outcomes for children and young people. About the role As a Tribunal Case Officer, you will work within the SEND Assessment and Review Team, supporting statutory processes linked to the SEND Code of Practice (2015) and Education, Health and Care Plans (EHCPs). Your responsibilities will include: Coordinating and managing a caseload of medium complexity Tribunal appeals, particularly those relating to Sections B, F and I. Drafting the Local Authority's case statements and ensuring all evidence is gathered, clearly presented and legally sound. Working closely with parents, carers, legal representatives, schools, professionals and colleagues to ensure a well coordinated and transparent process. Attending mediations and case resolution meetings, supporting early and positive dispute resolution wherever possible. Ensuring decisions made at Tribunal are actioned promptly, including updates to EHCPs and placements. Maintaining accurate case records and contributing to service audits, reviews and learning. Promoting a parent focused approach throughout all stages of the Tribunal process. This is a role where your communication, organisation and legal understanding will directly support families during some of the most challenging moments of the SEND journey. Essential Qualifications, Skills and Experience: A strong understanding of SEND law, including the Children and Families Act (2014) and the SEND Code of Practice (2015). Experience managing complex casework and preparing detailed written reports or statements. An understanding of the roles of key partner agencies involved in SEND services, such as schools, Educational Psychology, health and social care. Experience working collaboratively in a multi agency environment. The ability to work empathetically and professionally with families, especially those under stress or involved in disputes. If you meet the above criteria and are looking for a rewarding opportunity to contribute to a vital area of SEND work, we encourage you to apply. For an informal conversation about the role, please contact: Emma Maffre - Service Manager , Special Needs Assessment Service Closing Date: 22 March 2026. Shortlisting Date: w/c 23 March 2026. Interview Date: w/c 30 March 2026. Test/Presentation: You will be expected to demonstrate your skills in this specialist area. We may close this vacancy once a sufficient number of applications has been received. Please submit your application as soon as possible to avoid disappointment. Richmond and Wandsworth Better Service Partnership are committed to making our recruitment practices as inclusive as possible for everyone.We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know. We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment.Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan.
Attendance Officer Grade 3: £27,254 to £33,699 - Scale Point 9 to 22 Working Hours: 36.5 hours per week The Oval Primary School, Whittington Oval, Yardley, Birmingham, B33 8JG Headteacher: Mrs Dawn Williams Are you an effective attendance lead with a proven track record of improving attendance and punctuality within your setting? If the answer is yes, then this exciting post may be the next step on your career ladder. We will offer you: A supportive and nurturing Senior Leadership Team. The opportunity to make a difference in the lives of disadvantaged children. The benefit of being part of a multi academy trust, offering the support of experienced colleagues across our schools and greater opportunities for career progression. Supportive and hardworking colleagues. drb Ignite MAT is an ambitious multi academy trust, which currently comprises nine schools, and is committed to safeguarding and promoting the welfare of children and young people. It expects all staff and volunteers to share this commitment. All appointments are subject to an enhanced DBS check as part of our prevent duty. We are an equal opportunities employer and want our staff profile to reflect the community we serve. We strongly suggest you call to arrange an informal visit and meet our team. The closing date Friday 13th March 2026 at 12pm. To apply for the position please visit / . Please note: In line with Safer Recruitment Practice, a minimum of two references will be sought for shortlisted candidates prior to interview. One reference must be the candidate's current/most recent employer. The Trust is absolutely committed to safeguarding and promoting the welfare of children and adults through its safer recruitment processes. An enhanced DBS check will be required for this post. We encourage all applicants to review our Safeguarding and Child Protection Policy, which outlines our commitment to the safety and wellbeing of students. As part of our due diligence an online search will be carried out for all shortlisted candidates. Rehabilitation of Offenders This post is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020. Which means that when applying for certain jobs and activities certain spent convictions and cautions are 'protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS filtering guide. This post is covered by Part 7 of the Immigration Act (2016). Therefore, the ability to speak fluent and spoken English is an essential requirement for this role. Attached documents Attendance Officer - Job Description.pdf Attendance Officer - Person Specification.pdf
Mar 16, 2026
Full time
Attendance Officer Grade 3: £27,254 to £33,699 - Scale Point 9 to 22 Working Hours: 36.5 hours per week The Oval Primary School, Whittington Oval, Yardley, Birmingham, B33 8JG Headteacher: Mrs Dawn Williams Are you an effective attendance lead with a proven track record of improving attendance and punctuality within your setting? If the answer is yes, then this exciting post may be the next step on your career ladder. We will offer you: A supportive and nurturing Senior Leadership Team. The opportunity to make a difference in the lives of disadvantaged children. The benefit of being part of a multi academy trust, offering the support of experienced colleagues across our schools and greater opportunities for career progression. Supportive and hardworking colleagues. drb Ignite MAT is an ambitious multi academy trust, which currently comprises nine schools, and is committed to safeguarding and promoting the welfare of children and young people. It expects all staff and volunteers to share this commitment. All appointments are subject to an enhanced DBS check as part of our prevent duty. We are an equal opportunities employer and want our staff profile to reflect the community we serve. We strongly suggest you call to arrange an informal visit and meet our team. The closing date Friday 13th March 2026 at 12pm. To apply for the position please visit / . Please note: In line with Safer Recruitment Practice, a minimum of two references will be sought for shortlisted candidates prior to interview. One reference must be the candidate's current/most recent employer. The Trust is absolutely committed to safeguarding and promoting the welfare of children and adults through its safer recruitment processes. An enhanced DBS check will be required for this post. We encourage all applicants to review our Safeguarding and Child Protection Policy, which outlines our commitment to the safety and wellbeing of students. As part of our due diligence an online search will be carried out for all shortlisted candidates. Rehabilitation of Offenders This post is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020. Which means that when applying for certain jobs and activities certain spent convictions and cautions are 'protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS filtering guide. This post is covered by Part 7 of the Immigration Act (2016). Therefore, the ability to speak fluent and spoken English is an essential requirement for this role. Attached documents Attendance Officer - Job Description.pdf Attendance Officer - Person Specification.pdf
Placement & Progression Officer (PPO) Hours: Full-Time, Permanent Location: West Bromwich Salary: £24,000 - £28,000 per annum, (depending on experience & qualifications) Are you looking for a new role? We have an exciting opportunity for you to join our team as a Placement Progression Officer (PPO) based in our West Bromwich centre. As a PPO you will be required to support the identified centre(s) to deliver a high-quality service to learners. Support with the development of referral and employer partnerships. To ensure learners and employees receive high quality IAG that leads to positive outcomes. The key measure of success in the role will be against the achievement of company and contractual KPIs. Key Responsibilities: Support learners with the transition from centre to work placements. Undertake the initial vetting and any update of work experience/apprenticeship placements. Undertake periodic reviews of learners in work experience placements ensuring full learner and employer engagement. Where placements progress positively, encourage the employer to employ the learner and engage them on an Apprenticeship or Traineeship programme. Create strong relationships with colleagues and other organisations that act as key progression routes. Undertake localised marketing and outreach activities to ensure an outgoing flow of referrals to the learner recruitment service. Co-ordinate local marketing and careers events. Support learners to source suitable progression routes and assist with a smooth transition into the learners chosen destination. Requirements: Relevant, successful experience within a sales/IAG orientated business to customer environment. Minimum level 2 literacy, numeracy & ICT Highly proficient in Google, Gmail and Google Meets. Experience of successfully managing own performance targets against stringent and challenging targets IAG qualification would be desirable. Full, clean UK Driving License Employee Benefits: 25 days holiday entitlement increasing to 30 with length of service Day off for your Birthday Optional early finish on a Friday at 2.30pm Holiday Purchase Scheme, allowing you to purchase an additional 2 weeks holiday per year. Employee Assistance Programme, 24/7 support for you, direct family members and dependents over the age of 16. Employee Referral Scheme, potential to earn up to £500 if you refer somebody we employ. Cycle to Work Scheme. Employee Discount Scheme Significant savings on essential and everyday purchases through instant vouchers, reloadable cards and cashback. Nova Training places the highest priority on safeguarding all of our learners and staff. We are a Safer Recruitment employer, job applications will be subject to detailed scrutiny. Applicants for all jobs will undergo appropriate screening including identity checks with past employers, Disclosure Barring Service (DBS) check and entitlement to work in the UK will be verified as part of our further recruitment process, following a face-to-face interview. All relevant employment documents will be seen and verified. NB: Only original or certified documents are acceptable. Applications for employment must be made on the NTS1d Employment Application Form which you will be sent if you are called for an interview. Nova Training receives a high number of applications for each role advertised and although we would like to, we are not always able to deliver feedback to unsuccessful candidates. If you have not been contacted within 7 days then unfortunately your application has been unsuccessful. Thank you for your interest and please do take a look at our website and Indeed for future opportunities.
Mar 16, 2026
Full time
Placement & Progression Officer (PPO) Hours: Full-Time, Permanent Location: West Bromwich Salary: £24,000 - £28,000 per annum, (depending on experience & qualifications) Are you looking for a new role? We have an exciting opportunity for you to join our team as a Placement Progression Officer (PPO) based in our West Bromwich centre. As a PPO you will be required to support the identified centre(s) to deliver a high-quality service to learners. Support with the development of referral and employer partnerships. To ensure learners and employees receive high quality IAG that leads to positive outcomes. The key measure of success in the role will be against the achievement of company and contractual KPIs. Key Responsibilities: Support learners with the transition from centre to work placements. Undertake the initial vetting and any update of work experience/apprenticeship placements. Undertake periodic reviews of learners in work experience placements ensuring full learner and employer engagement. Where placements progress positively, encourage the employer to employ the learner and engage them on an Apprenticeship or Traineeship programme. Create strong relationships with colleagues and other organisations that act as key progression routes. Undertake localised marketing and outreach activities to ensure an outgoing flow of referrals to the learner recruitment service. Co-ordinate local marketing and careers events. Support learners to source suitable progression routes and assist with a smooth transition into the learners chosen destination. Requirements: Relevant, successful experience within a sales/IAG orientated business to customer environment. Minimum level 2 literacy, numeracy & ICT Highly proficient in Google, Gmail and Google Meets. Experience of successfully managing own performance targets against stringent and challenging targets IAG qualification would be desirable. Full, clean UK Driving License Employee Benefits: 25 days holiday entitlement increasing to 30 with length of service Day off for your Birthday Optional early finish on a Friday at 2.30pm Holiday Purchase Scheme, allowing you to purchase an additional 2 weeks holiday per year. Employee Assistance Programme, 24/7 support for you, direct family members and dependents over the age of 16. Employee Referral Scheme, potential to earn up to £500 if you refer somebody we employ. Cycle to Work Scheme. Employee Discount Scheme Significant savings on essential and everyday purchases through instant vouchers, reloadable cards and cashback. Nova Training places the highest priority on safeguarding all of our learners and staff. We are a Safer Recruitment employer, job applications will be subject to detailed scrutiny. Applicants for all jobs will undergo appropriate screening including identity checks with past employers, Disclosure Barring Service (DBS) check and entitlement to work in the UK will be verified as part of our further recruitment process, following a face-to-face interview. All relevant employment documents will be seen and verified. NB: Only original or certified documents are acceptable. Applications for employment must be made on the NTS1d Employment Application Form which you will be sent if you are called for an interview. Nova Training receives a high number of applications for each role advertised and although we would like to, we are not always able to deliver feedback to unsuccessful candidates. If you have not been contacted within 7 days then unfortunately your application has been unsuccessful. Thank you for your interest and please do take a look at our website and Indeed for future opportunities.
