PCS is seeking a motivated and experienced individual to join our Member Response team as Team Leader. This is an exciting opportunity to play a key role in supporting the growth and success of the union by leading a dynamic team handling queries and calls. This post is based in PCS Birmingham with hybrid working arrangements. This role offers the chance to make a meaningful impact in our union. Salary and Location Band 3, Regional Spine points 37-33 Starting salary: £39,403 p.a. rising to £43,715 p.a. in annual increments PCS Birmingham Successful candidates for the Member Response Team Leader will be able to demonstrate: Experience leading teams or supervising staff Working in a customer-focused organisation or service A strong understanding of GDPR Experience using CRM platforms such as Salesforce The main duties of the Member Response Team Leader role include: Managing a team of Member Response Team Administrators Day-to-day operations of the team Ensuring workflows are managed efficiently and service level agreements are consistently met With an ability to foster a positive and collaborative working environment both remotely and in person, the Member Response Team Leader will be expected to provide clear direction, conduct appraisals, and support the professional development of their team. Strong leadership skills, a proactive approach to problem-solving, and the ability to motivate and engage staff are essential. The role of Member Response Team Leader offers hybrid working with flexibility to work from home outside of peak periods. Due to key operational and democratic activities, the Member Response Team Leader will be required to attend the office daily from February to April each year and additional periods throughout the year. Outside of this period, hybrid flexibility will apply in line with team needs and organisational policy. Closing date: at 12 midday on Thursday 22 January 2026 Interviews will be in person: Thursday 5 February 2026 About PCS PCS is the Public and Commercial Services Union, representing many thousands of members working in the civil service and related areas. Employer Benefits You will have access to a generous package of staff benefits including flexible working (including hybrid working) childcare and family support generous maternity/paternity leave 32 days leave and Christmas closure pension scheme employee assistance programme Learning and Development The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development. PCS Recruiting Process We use CVMinder to manage all recruitment activities. It helps us to maintain our commitment to equality and diversity by ensuring that we are fair and compliant with our recruiting practices. Applications must be received by the closing date and time specified. Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date. CVs will not be accepted. Please see the job description/person specification and follow the application process. PCS is working towards equal opportunities and is positive about disabled people. All posts can be considered on a full-time, part-time or job share basis. Please view our guidance for applicants. JOB DESCRIPTION: MEMBER RESPONSE TEAM LEADER Ref: 0226 Grade: Band 3, Birmingham Salary: Spine points 37- 33 Starting salary £39,403 p.a. rising to £43,715 p.a. Location: PCS Birmingham Purpose of the job: To assist in maximising the potential for union growth, development and success through managing, co-ordinating and supporting the work of the Member Response Team, in line with PCS policy and our ethos as an organising union. Responsible to: Member Response Team Manager Responsible for: Member Response Administrators Contacts External: PCS Union Representatives, Members, Government Departments, Employees of other trade unions, Suppliers, TUC, Employers, legal and other professional advisors, other external contacts Internal: PCS staff and officials, Bargaining Units, Membership and Balloting, and other internal departments Main duties and responsibilities 1. People Management Day-to-day management of staff and workflow Manage work allocation, future planning and support for team/line manager Through the appraisal system, identify training and development needs, train or organise training for staff Undertake induction programmes, 1 to 1s and appraisals with staff as appropriate Apply the staff conduct policies e.g. discipline, grievance, capability, dignity at work and IT security policies as and when required Check work standards and maintain consistent quality of delegated tasks Proactively promote diversity including equality in line with the wider PCS approach Continuously improve effectiveness and efficiency of the administrative team Ensure health, safety and welfare of team members 2. Systems Management Develop and make best use of relevant systems e.g. office, IT, finance, etc. Attend relevant training and ensure staff are appropriately trained on system changes and developments Regularly reviewing existing systems, and ensure consistency and organisational best practice is followed Equality-proof and check that the design and operation of any new systems are in line with wider PCS policy, e.g. health and safety, and IT security policies, and make recommendations to senior officers as appropriate where new systems are designed that could be applicable to the wider union Implement an ongoing development and monitoring process for systems including managing resources, gathering, monitoring, collating and reconciling information, checking allocations, preparing reports, highlighting budget over and under spends Set up statistical systems to produce reports and analyse information i.e. membership reports, personal cases management system, equality statistics Organise and allocate work, deal with queries and correspondence, research information, produce briefs, documents and responses Ensure the membership system e.g. Salesforce is used to maintain up-to-date data Contract management work including scoping suppliers, drawing up tendering documents and recommendations, provide reports to bodies and committees 3. Team Working Proactively promote team working Initiate, organise, lead and participate in team meetings as appropriate Maintain high levels of confidentiality of sensitive issues at all times Provide assistance to team members 4. Office Coordination / Project Management Plan ahead and prioritise the teams work Share best practice with colleagues across the organisation Manage the physical work environment e.g. undertake risk assessments, coordinate office resources, review office layout in line with facilities systems, work with department head / SNO to deploy non-staff resources (e.g. office furniture and equipment) in the most effective manner Prepare for, attend and record meetings and events and take follow up action Liaise with senior officials both within PCS and external organisations e.g. trade unions, government departments and agencies Handle projects as directed by the line manager Deal with complex queries, issues, arising from staff or via correspondence from members Draft complex correspondence, briefs, reports as appropriate 5. Meeting, Conference, Election, Ballot, Events Arrangements Organise, co-ordinate and supervise arrangements for meetings, elections, conferences, seminars and other external and internal events Develop appropriate systems and support for events, conferences, elections, meetings, ballots, etc. e.g. ensuring computer and internet services are available, determine schedule for printing materials, and encourage participation Agree and manage timetables, processes and procedures Attend and contribute to events as appropriate Ensure compliance with rules and legal requirements, including equality issues, seeking guidance where appropriate 6. Union Organising and Campaigning (where appropriate) Co-ordinate and assist in the delivery of union organising activity at PCS members workplaces in support of and alongside the relevant PCS Officers Prepare, plan, and co-ordinate team(s) support for scheduled union organising and campaigning activity Maintain direct contact with PCS members within their workplace(s)/branches as required Co-ordinate and delegate union organising and campaigning support work/activity to direct staff team as required 7. General At all times implement and promote the PCSs Equal Opportunities Policy adhering to the PCS Values Take due and reasonable care of self and others in respect of Health & Safety at Work Participate in appraisal, training and development systems In all work activities . click apply for full job details
Jan 07, 2026
Full time
PCS is seeking a motivated and experienced individual to join our Member Response team as Team Leader. This is an exciting opportunity to play a key role in supporting the growth and success of the union by leading a dynamic team handling queries and calls. This post is based in PCS Birmingham with hybrid working arrangements. This role offers the chance to make a meaningful impact in our union. Salary and Location Band 3, Regional Spine points 37-33 Starting salary: £39,403 p.a. rising to £43,715 p.a. in annual increments PCS Birmingham Successful candidates for the Member Response Team Leader will be able to demonstrate: Experience leading teams or supervising staff Working in a customer-focused organisation or service A strong understanding of GDPR Experience using CRM platforms such as Salesforce The main duties of the Member Response Team Leader role include: Managing a team of Member Response Team Administrators Day-to-day operations of the team Ensuring workflows are managed efficiently and service level agreements are consistently met With an ability to foster a positive and collaborative working environment both remotely and in person, the Member Response Team Leader will be expected to provide clear direction, conduct appraisals, and support the professional development of their team. Strong leadership skills, a proactive approach to problem-solving, and the ability to motivate and engage staff are essential. The role of Member Response Team Leader offers hybrid working with flexibility to work from home outside of peak periods. Due to key operational and democratic activities, the Member Response Team Leader will be required to attend the office daily from February to April each year and additional periods throughout the year. Outside of this period, hybrid flexibility will apply in line with team needs and organisational policy. Closing date: at 12 midday on Thursday 22 January 2026 Interviews will be in person: Thursday 5 February 2026 About PCS PCS is the Public and Commercial Services Union, representing many thousands of members working in the civil service and related areas. Employer Benefits You will have access to a generous package of staff benefits including flexible working (including hybrid working) childcare and family support generous maternity/paternity leave 32 days leave and Christmas closure pension scheme employee assistance programme Learning and Development The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development. PCS Recruiting Process We use CVMinder to manage all recruitment activities. It helps us to maintain our commitment to equality and diversity by ensuring that we are fair and compliant with our recruiting practices. Applications must be received by the closing date and time specified. Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date. CVs will not be accepted. Please see the job description/person specification and follow the application process. PCS is working towards equal opportunities and is positive about disabled people. All posts can be considered on a full-time, part-time or job share basis. Please view our guidance for applicants. JOB DESCRIPTION: MEMBER RESPONSE TEAM LEADER Ref: 0226 Grade: Band 3, Birmingham Salary: Spine points 37- 33 Starting salary £39,403 p.a. rising to £43,715 p.a. Location: PCS Birmingham Purpose of the job: To assist in maximising the potential for union growth, development and success through managing, co-ordinating and supporting the work of the Member Response Team, in line with PCS policy and our ethos as an organising union. Responsible to: Member Response Team Manager Responsible for: Member Response Administrators Contacts External: PCS Union Representatives, Members, Government Departments, Employees of other trade unions, Suppliers, TUC, Employers, legal and other professional advisors, other external contacts Internal: PCS staff and officials, Bargaining Units, Membership and Balloting, and other internal departments Main duties and responsibilities 1. People Management Day-to-day management of staff and workflow Manage work allocation, future planning and support for team/line manager Through the appraisal system, identify training and development needs, train or organise training for staff Undertake induction programmes, 1 to 1s and appraisals with staff as appropriate Apply the staff conduct policies e.g. discipline, grievance, capability, dignity at work and IT security policies as and when required Check work standards and maintain consistent quality of delegated tasks Proactively promote diversity including equality in line with the wider PCS approach Continuously improve effectiveness and efficiency of the administrative team Ensure health, safety and welfare of team members 2. Systems Management Develop and make best use of relevant systems e.g. office, IT, finance, etc. Attend relevant training and ensure staff are appropriately trained on system changes and developments Regularly reviewing existing systems, and ensure consistency and organisational best practice is followed Equality-proof and check that the design and operation of any new systems are in line with wider PCS policy, e.g. health and safety, and IT security policies, and make recommendations to senior officers as appropriate where new systems are designed that could be applicable to the wider union Implement an ongoing development and monitoring process for systems including managing resources, gathering, monitoring, collating and reconciling information, checking allocations, preparing reports, highlighting budget over and under spends Set up statistical systems to produce reports and analyse information i.e. membership reports, personal cases management system, equality statistics Organise and allocate work, deal with queries and correspondence, research information, produce briefs, documents and responses Ensure the membership system e.g. Salesforce is used to maintain up-to-date data Contract management work including scoping suppliers, drawing up tendering documents and recommendations, provide reports to bodies and committees 3. Team Working Proactively promote team working Initiate, organise, lead and participate in team meetings as appropriate Maintain high levels of confidentiality of sensitive issues at all times Provide assistance to team members 4. Office Coordination / Project Management Plan ahead and prioritise the teams work Share best practice with colleagues across the organisation Manage the physical work environment e.g. undertake risk assessments, coordinate office resources, review office layout in line with facilities systems, work with department head / SNO to deploy non-staff resources (e.g. office furniture and equipment) in the most effective manner Prepare for, attend and record meetings and events and take follow up action Liaise with senior officials both within PCS and external organisations e.g. trade unions, government departments and agencies Handle projects as directed by the line manager Deal with complex queries, issues, arising from staff or via correspondence from members Draft complex correspondence, briefs, reports as appropriate 5. Meeting, Conference, Election, Ballot, Events Arrangements Organise, co-ordinate and supervise arrangements for meetings, elections, conferences, seminars and other external and internal events Develop appropriate systems and support for events, conferences, elections, meetings, ballots, etc. e.g. ensuring computer and internet services are available, determine schedule for printing materials, and encourage participation Agree and manage timetables, processes and procedures Attend and contribute to events as appropriate Ensure compliance with rules and legal requirements, including equality issues, seeking guidance where appropriate 6. Union Organising and Campaigning (where appropriate) Co-ordinate and assist in the delivery of union organising activity at PCS members workplaces in support of and alongside the relevant PCS Officers Prepare, plan, and co-ordinate team(s) support for scheduled union organising and campaigning activity Maintain direct contact with PCS members within their workplace(s)/branches as required Co-ordinate and delegate union organising and campaigning support work/activity to direct staff team as required 7. General At all times implement and promote the PCSs Equal Opportunities Policy adhering to the PCS Values Take due and reasonable care of self and others in respect of Health & Safety at Work Participate in appraisal, training and development systems In all work activities . click apply for full job details
MidKent College Group - Chief Finance Officer Vacancy Description We are delighted to be working with MidKent College (T/O £60m), a unique education group dedicated to creating opportunities and transforming lives. Renowned for its technical and vocational provision, the college serves the communities of Medway and Maidstone and surrounding areas through its state-of-the-art campuses (Gillingham / Maidstone / Medway ) as well as its technical training division supporting the defence sector through its commercial business, MKCTS. This unique model has ensured the long-term sustainability of the Group, and with student numbers growing year on year, they are seeking to appoint a commercially orientated CFO to help support this ongoing success story. The role is to provide strategic leadership across all aspects of Group Finance, Estates, Risk & Audit activities. You will work closely with the Principal & Chief Executive and the Corporation Board to deliver a sustainable financial environment within which to enhance a truly student-centric estate, whilst maximising the college's commercial potential through effective risk and investment management, whilst maintaining their outstanding financial health. To facilitate this, you will be a qualified, commercially oriented finance professional with a proven track record of success in a highly complex customer-centric environment (education, public, commercial, regulated or charity) with an evident ability to use data to shape and inform both operational and strategic decision making. You must be able to provide progressive leadership to colleagues across all areas of the role's remit, raising aspirations aligned with the college's mission and vision. For more information, please review the brief below. To apply, please forward an up-to-date CV with covering letter and salary details, quotingREF DP3137 by 9:00 am Monday 11 th August 2025. For a confidential and informal discussion, please call John Dodd on / or email him directly at
Jan 07, 2026
Full time
MidKent College Group - Chief Finance Officer Vacancy Description We are delighted to be working with MidKent College (T/O £60m), a unique education group dedicated to creating opportunities and transforming lives. Renowned for its technical and vocational provision, the college serves the communities of Medway and Maidstone and surrounding areas through its state-of-the-art campuses (Gillingham / Maidstone / Medway ) as well as its technical training division supporting the defence sector through its commercial business, MKCTS. This unique model has ensured the long-term sustainability of the Group, and with student numbers growing year on year, they are seeking to appoint a commercially orientated CFO to help support this ongoing success story. The role is to provide strategic leadership across all aspects of Group Finance, Estates, Risk & Audit activities. You will work closely with the Principal & Chief Executive and the Corporation Board to deliver a sustainable financial environment within which to enhance a truly student-centric estate, whilst maximising the college's commercial potential through effective risk and investment management, whilst maintaining their outstanding financial health. To facilitate this, you will be a qualified, commercially oriented finance professional with a proven track record of success in a highly complex customer-centric environment (education, public, commercial, regulated or charity) with an evident ability to use data to shape and inform both operational and strategic decision making. You must be able to provide progressive leadership to colleagues across all areas of the role's remit, raising aspirations aligned with the college's mission and vision. For more information, please review the brief below. To apply, please forward an up-to-date CV with covering letter and salary details, quotingREF DP3137 by 9:00 am Monday 11 th August 2025. For a confidential and informal discussion, please call John Dodd on / or email him directly at
About the Role A fantastic opportunity has opened for an experienced and proactive Finance Manager to join a well-established local government organisation based in Ringwood, Hampshire. This key position offers a high degree of flexibility and autonomy, making it ideal for someone seeking part-time hours that can be tailored around other commitments. As the Responsible Finance Officer (RFO), you will lead on all aspects of financial planning, management, and compliance, working closely with senior leaders to support the strategic direction. Key Responsibilities Lead and manage the organisation's day-to-day financial operations Prepare and monitor budgets, forecasts, financial reports, and statutory returns Manage income and expenditure tracking, VAT returns, and bank reconciliations Maintain the Asset Register and coordinate insurance requirements Oversee payroll administration and carry out financial risk assessments Liaise with internal and external auditors and ensure financial governance is met Provide clear, timely financial insights to support decision-making at leadership level About You A clear and confident communicator, able to present financial information effectively Highly organised, detail-oriented, and capable of managing multiple priorities Professional, diplomatic, and able to build strong working relationships Resilient, politically aware, and able to work with discretion and integrity A self-starter who can work independently while contributing to a team Open to occasional evening meetings as part of the role Draws on a solid foundation of financial experience, ideally within a public or non-profit setting Benefits Up to £48k Flexible working hours to support work life balance Part time role with autonomy and responsibility Generous leave entitlement Membership of the Local Government Pension Scheme Opportunity to make a meaningful impact within your local community If you're looking for a leadership role that values flexibility, autonomy, and community impact, this could be the perfect opportunity.
Jan 07, 2026
Full time
About the Role A fantastic opportunity has opened for an experienced and proactive Finance Manager to join a well-established local government organisation based in Ringwood, Hampshire. This key position offers a high degree of flexibility and autonomy, making it ideal for someone seeking part-time hours that can be tailored around other commitments. As the Responsible Finance Officer (RFO), you will lead on all aspects of financial planning, management, and compliance, working closely with senior leaders to support the strategic direction. Key Responsibilities Lead and manage the organisation's day-to-day financial operations Prepare and monitor budgets, forecasts, financial reports, and statutory returns Manage income and expenditure tracking, VAT returns, and bank reconciliations Maintain the Asset Register and coordinate insurance requirements Oversee payroll administration and carry out financial risk assessments Liaise with internal and external auditors and ensure financial governance is met Provide clear, timely financial insights to support decision-making at leadership level About You A clear and confident communicator, able to present financial information effectively Highly organised, detail-oriented, and capable of managing multiple priorities Professional, diplomatic, and able to build strong working relationships Resilient, politically aware, and able to work with discretion and integrity A self-starter who can work independently while contributing to a team Open to occasional evening meetings as part of the role Draws on a solid foundation of financial experience, ideally within a public or non-profit setting Benefits Up to £48k Flexible working hours to support work life balance Part time role with autonomy and responsibility Generous leave entitlement Membership of the Local Government Pension Scheme Opportunity to make a meaningful impact within your local community If you're looking for a leadership role that values flexibility, autonomy, and community impact, this could be the perfect opportunity.
Overview With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility . Please note: this description outlines the role details; this includes the role summary, responsibilities and qualifications. Responsibilities Provide objective analysis of financial, operational and risk management processes by organising and overseeing Delegated Authority Audits. Interact with executives and officers across the businesses and report to the Delegated Underwriting Manager. This position is based in London. To ensure Arch has an audit strategy that includes delegated underwriting technical reviews and operational audits of third parties that support the delegated underwriting process. Organise Pre-Inception Audits as Arch is presented with new opportunities on new relationships and/or to extend existing operations. Provide actionable feedback to the Underwriting and Compliance teams and business partners based on the outcome of the reviews undertaken. Maintain the Delegated Authority audit and review schedules ensuring participation in Lloyd's co-ordinated audit activities. Maintain audit and review recommendations and follow up on remediation actions as required to ensure compliance with recommendations. Ensure audits are managed and conducted in a competent, thorough and professional manner. Ensure that audit reports are produced following each audit in a clear, concise and timely manner for consideration by senior management. Establish and maintain effective working relationship with colleagues, business partners and relevant stakeholders. Provide general assurance to the business with respect to delegated business. To produce and present summary papers for consideration at the governance committees (including the quarterly delegated committee, syndicate management committees and Audit committee). General Duties and Tasks To plan, organise and manage the output of audit reviews as per the Audit and Schedule. To identify any risks arising from Delegated Authority Audits carried out and ensure appropriate remedial action is communicated and taken to address them. To report and make recommendations on the systems and procedures being reviewed, monitor management's response and facilitate implementation. To maintain the 'Audit and Product Review Tracker' in accordance with the guidelines set. Conduct annual audit planning and reporting to the audit committee. Work alongside other business units or external resources on specialist ad hoc audit projects. To act as a point of contact for DUA on the integration of Coverholder data into the VIPR Intarga Product Experience requirements. Skills and Qualifications Five or more years of combined audit and finance experience with a property/casualty insurance and/or reinsurance organization or public accounting firm. A strong desire to add value and succeed as a member of the Internal Audit Services team and the ability to assume increased responsibilities within a dynamic and growing organization. Highly effective interpersonal & communication skills with the ability to function in a team environment. Knowledge of Lloyd's structure and policies in delegated underwriting. Understanding of Conduct Risk regulations and their application to the product review process. Excellent communications skills, both verbal and written. Demonstrated project management skills. Ability to analyse documents for completeness and exceptions. Ability to review financial statements, claims information and business plans, identifying areas of concern and for further investigation. An experienced auditor with insurance background would be desirable but not essential. Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn't the right fit but you're interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch's Talent Acquisition team. Company and Compliance notices 14101 Arch Europe Insurance Services Ltd Arch Capital Group Ltd. is a Bermuda-based specialty insurer that provides insurance, reinsurance and mortgage insurance on a worldwide basis. With a 20+-year track record of delivering results and a coveted position on the S&P 500 index, Arch is a great place to grow your career. Attention Job Seekers: Arch Capital Group Ltd. (Arch) and its affiliates take your interest in working here very seriously. Please be vigilant to fraudulent activity if you receive a communication or email asking you to submit any personal information. Do not send money or pass any details to someone suggesting they can provide employment with Arch. You should only enter your information into our official career portal. Please know the following about our interviewing and hiring practices. We never make job offers without a formal, in person, interview process. We never ask you to send money of any kind.
Jan 07, 2026
Full time
Overview With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility . Please note: this description outlines the role details; this includes the role summary, responsibilities and qualifications. Responsibilities Provide objective analysis of financial, operational and risk management processes by organising and overseeing Delegated Authority Audits. Interact with executives and officers across the businesses and report to the Delegated Underwriting Manager. This position is based in London. To ensure Arch has an audit strategy that includes delegated underwriting technical reviews and operational audits of third parties that support the delegated underwriting process. Organise Pre-Inception Audits as Arch is presented with new opportunities on new relationships and/or to extend existing operations. Provide actionable feedback to the Underwriting and Compliance teams and business partners based on the outcome of the reviews undertaken. Maintain the Delegated Authority audit and review schedules ensuring participation in Lloyd's co-ordinated audit activities. Maintain audit and review recommendations and follow up on remediation actions as required to ensure compliance with recommendations. Ensure audits are managed and conducted in a competent, thorough and professional manner. Ensure that audit reports are produced following each audit in a clear, concise and timely manner for consideration by senior management. Establish and maintain effective working relationship with colleagues, business partners and relevant stakeholders. Provide general assurance to the business with respect to delegated business. To produce and present summary papers for consideration at the governance committees (including the quarterly delegated committee, syndicate management committees and Audit committee). General Duties and Tasks To plan, organise and manage the output of audit reviews as per the Audit and Schedule. To identify any risks arising from Delegated Authority Audits carried out and ensure appropriate remedial action is communicated and taken to address them. To report and make recommendations on the systems and procedures being reviewed, monitor management's response and facilitate implementation. To maintain the 'Audit and Product Review Tracker' in accordance with the guidelines set. Conduct annual audit planning and reporting to the audit committee. Work alongside other business units or external resources on specialist ad hoc audit projects. To act as a point of contact for DUA on the integration of Coverholder data into the VIPR Intarga Product Experience requirements. Skills and Qualifications Five or more years of combined audit and finance experience with a property/casualty insurance and/or reinsurance organization or public accounting firm. A strong desire to add value and succeed as a member of the Internal Audit Services team and the ability to assume increased responsibilities within a dynamic and growing organization. Highly effective interpersonal & communication skills with the ability to function in a team environment. Knowledge of Lloyd's structure and policies in delegated underwriting. Understanding of Conduct Risk regulations and their application to the product review process. Excellent communications skills, both verbal and written. Demonstrated project management skills. Ability to analyse documents for completeness and exceptions. Ability to review financial statements, claims information and business plans, identifying areas of concern and for further investigation. An experienced auditor with insurance background would be desirable but not essential. Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn't the right fit but you're interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch's Talent Acquisition team. Company and Compliance notices 14101 Arch Europe Insurance Services Ltd Arch Capital Group Ltd. is a Bermuda-based specialty insurer that provides insurance, reinsurance and mortgage insurance on a worldwide basis. With a 20+-year track record of delivering results and a coveted position on the S&P 500 index, Arch is a great place to grow your career. Attention Job Seekers: Arch Capital Group Ltd. (Arch) and its affiliates take your interest in working here very seriously. Please be vigilant to fraudulent activity if you receive a communication or email asking you to submit any personal information. Do not send money or pass any details to someone suggesting they can provide employment with Arch. You should only enter your information into our official career portal. Please know the following about our interviewing and hiring practices. We never make job offers without a formal, in person, interview process. We never ask you to send money of any kind.
Hey! We're Plum, your smart saving and investing app on a mission to help grow money for life. Whether you're stashing the cash for tea and toast in your first home or catching some rays during retirement, Plum's got your back. Since 2016, over 2 million people in 10 European markets have set aside more than £2 billion with our clever automation and AI -that's the magic of Plum! As recognition for our work, we've received awards from the likes of Deloitte, Finder, and more. That's all down to our passionate team of 230+ Plumsters, who work around Europe to help us achieve our mission. And now we're looking for more brilliant people to join us on our journey. The Role We are looking for a proactive, highly motivated and ambitious individual who will hold the role of Regulatory Compliance Officer to expand our Compliance team. You will assist in the enhancement of compliance culture and support our team's mission to act as a liaison between the company and regulatory bodies. You will work closely with the team on various compliance activities, ensuring regulatory requirements are implemented by cooperating closely with teams within the company. In particular, we are seeking someone with proven experience in the oversight of ISAs and/or investment products in the UK, including familiarity with applicable FCA rules and ISA Regulations. Experience in compliance monitoring will be considered a strong advantage. What you'll be doing Develop and assist in the implementation of compliance policies and procedures by engaging in drafting and/or updating them to ensure adherence to all applicable regulations. Conduct checks, risk assessments and assist in the production of compliance reports, in accordance with our Compliance Monitoring Programme to ensure regular reviews and assessments. Execute checks in connection with Consumer Duty and support the build-out of the firm's Consumer Duty framework. Provide oversight of ISA and/or investment product operations to ensure adherence to UK regulatory requirements, including FCA rules and HMRC ISA Regulations. Review marketing, advertising and press material to ensure they comply with regulatory requirements. Design and monitor the implementation of the annual compliance plan, and deal with internal ad-hoc compliance requests to ensure that internal processes and policies are applied. Investigate from a compliance and financial crime perspective, any SARs escalations, complaints, incidents, breach of data laws, fraud-related requests and any other compliance or financial crime related request received by the Compliance Team, for review and input. Prepare compliance reports addressed to the regulators to support the Compliance Team in their role as a liaison between the company and regulatory bodies. Compile and prepare compliance and financial crime regulatory filings and respond to requests from our partners. Prepare compliance training addressed to the employees of the company. Maintain the Compliance Team's files, cases and issues, achieve deadlines and document actions needed/requested. Share knowledge and experience with peers through team meetings, presentations and collaboration sessions. Work cooperatively with other teams such as the Products' Team, Customer Service, Fraud Team, Finance Team, Data Team, Risk Management Team, Partnerships' Team and Marketing Team. Monitor regulatory changes, amendments, trends or any other developments that may impact our operations and update internal records accordingly. What we're looking for Bachelor's degree in law, economics, business, or a related field. MBA or Master's degree in Law/European Banking/Payments Regulation, Risk Management or in related fields will be considered a strong plus. At least 2-3 years of experience in a compliance-related role within the financial services industry. Relevant sectors include: Payments, Banking, Investment Services. Demonstrable experience in the oversight of ISAs and/or investment products in the UK, with a strong understanding of relevant FCA rules and HMRC ISA Regulations. Knowledge of FCA and EU compliance and AML/TF regulation, including GDPR and investment services regulation. Experience in compliance monitoring, including designing and delivering against a compliance monitoring plan, will be considered a strong advantage. Excellent written and verbal communication skills in English. Strong analytical skills and attention to detail. Ability to work both independently and in a team environment, to complete assigned tasks. Ability to prioritise multiple tasks and bring tasks to completion within established timeframes. Professional certification in compliance (such as ICA or CISI) will be considered an advantage. Plum's Perks Own part of the company you're helping grow through stock options Private health insurance Annual training budget Plum Premium for free Competitive referral scheme Flexible approach to remote working: we encourage at least 2 days a week in one of our beautiful offices in London, Athens or Cyprus Team breakfasts and team lunches 25 days holiday + bank holidays 45 work-from-anywhere days to give you flexibility to work your way 2 weeks sabbatical after 4 years to take the break you deserve Enhanced parental leave 1 paid volunteering day annually Annual team trip to a surprise destination! A fun, inclusive company culture (think ) If you think this sounds like you, don't hesitate to get in touch! Thanks, Plum Team Plum is an Equal Opportunity Employer. Plum does not discriminate on the basis of age, race, religion, sex, gender identity, sexual orientation, non-disqualifying physical or mental disability, national origin or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit and business need.
Jan 07, 2026
Full time
Hey! We're Plum, your smart saving and investing app on a mission to help grow money for life. Whether you're stashing the cash for tea and toast in your first home or catching some rays during retirement, Plum's got your back. Since 2016, over 2 million people in 10 European markets have set aside more than £2 billion with our clever automation and AI -that's the magic of Plum! As recognition for our work, we've received awards from the likes of Deloitte, Finder, and more. That's all down to our passionate team of 230+ Plumsters, who work around Europe to help us achieve our mission. And now we're looking for more brilliant people to join us on our journey. The Role We are looking for a proactive, highly motivated and ambitious individual who will hold the role of Regulatory Compliance Officer to expand our Compliance team. You will assist in the enhancement of compliance culture and support our team's mission to act as a liaison between the company and regulatory bodies. You will work closely with the team on various compliance activities, ensuring regulatory requirements are implemented by cooperating closely with teams within the company. In particular, we are seeking someone with proven experience in the oversight of ISAs and/or investment products in the UK, including familiarity with applicable FCA rules and ISA Regulations. Experience in compliance monitoring will be considered a strong advantage. What you'll be doing Develop and assist in the implementation of compliance policies and procedures by engaging in drafting and/or updating them to ensure adherence to all applicable regulations. Conduct checks, risk assessments and assist in the production of compliance reports, in accordance with our Compliance Monitoring Programme to ensure regular reviews and assessments. Execute checks in connection with Consumer Duty and support the build-out of the firm's Consumer Duty framework. Provide oversight of ISA and/or investment product operations to ensure adherence to UK regulatory requirements, including FCA rules and HMRC ISA Regulations. Review marketing, advertising and press material to ensure they comply with regulatory requirements. Design and monitor the implementation of the annual compliance plan, and deal with internal ad-hoc compliance requests to ensure that internal processes and policies are applied. Investigate from a compliance and financial crime perspective, any SARs escalations, complaints, incidents, breach of data laws, fraud-related requests and any other compliance or financial crime related request received by the Compliance Team, for review and input. Prepare compliance reports addressed to the regulators to support the Compliance Team in their role as a liaison between the company and regulatory bodies. Compile and prepare compliance and financial crime regulatory filings and respond to requests from our partners. Prepare compliance training addressed to the employees of the company. Maintain the Compliance Team's files, cases and issues, achieve deadlines and document actions needed/requested. Share knowledge and experience with peers through team meetings, presentations and collaboration sessions. Work cooperatively with other teams such as the Products' Team, Customer Service, Fraud Team, Finance Team, Data Team, Risk Management Team, Partnerships' Team and Marketing Team. Monitor regulatory changes, amendments, trends or any other developments that may impact our operations and update internal records accordingly. What we're looking for Bachelor's degree in law, economics, business, or a related field. MBA or Master's degree in Law/European Banking/Payments Regulation, Risk Management or in related fields will be considered a strong plus. At least 2-3 years of experience in a compliance-related role within the financial services industry. Relevant sectors include: Payments, Banking, Investment Services. Demonstrable experience in the oversight of ISAs and/or investment products in the UK, with a strong understanding of relevant FCA rules and HMRC ISA Regulations. Knowledge of FCA and EU compliance and AML/TF regulation, including GDPR and investment services regulation. Experience in compliance monitoring, including designing and delivering against a compliance monitoring plan, will be considered a strong advantage. Excellent written and verbal communication skills in English. Strong analytical skills and attention to detail. Ability to work both independently and in a team environment, to complete assigned tasks. Ability to prioritise multiple tasks and bring tasks to completion within established timeframes. Professional certification in compliance (such as ICA or CISI) will be considered an advantage. Plum's Perks Own part of the company you're helping grow through stock options Private health insurance Annual training budget Plum Premium for free Competitive referral scheme Flexible approach to remote working: we encourage at least 2 days a week in one of our beautiful offices in London, Athens or Cyprus Team breakfasts and team lunches 25 days holiday + bank holidays 45 work-from-anywhere days to give you flexibility to work your way 2 weeks sabbatical after 4 years to take the break you deserve Enhanced parental leave 1 paid volunteering day annually Annual team trip to a surprise destination! A fun, inclusive company culture (think ) If you think this sounds like you, don't hesitate to get in touch! Thanks, Plum Team Plum is an Equal Opportunity Employer. Plum does not discriminate on the basis of age, race, religion, sex, gender identity, sexual orientation, non-disqualifying physical or mental disability, national origin or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit and business need.
Chief Financial Officer Recruiting within the B postcodes in the Birmingham area! What's the opportunity? If you're a top quality Chief Financial Officer / Finance Director who's frustrated and fed up with the confines of a normal corporate life and you're looking for something different, or you're an independent CFO who's already made the break from corporate life, or a working or returning CFO parent who wants more work flexibility and work life balance, then read on, this might be for you. You'll be responsible for providing CFO services to ambitious £2-50M private businesses, supporting business owners to climb their Everest. We're not interested in people who just want a job. You'll help our clients reach those summits, you'll be a self-starter with ambition, energy, and a 'can do' attitude, who has a passion to help our clients, typically business owners, entrepreneurs, CEO's or MD's. You'll thrive on the challenge and autonomy of growing your own portfolio of clients, supported by an incredible network of CFOs based across world. We have big dreams, and we expect you to have the same. What do you need to have? You need to be qualified from one of the UKs major chartered accounting institutes and have been a real-life CFO/FD once, twice or several times over, with strong experience and understanding of commercial finance, business strategy, and a track record of success, although your "special sauce" is your natural ability to build genuine long-lasting relationships with our clients. Part CFO, part advisor, part strategist, part friend. Your clients will say "this person and The CFO Centre are in it with me for the long-term, and I know they really care". Working closely with your Regional Director and team of CFO/FDs in a highly collegiate environment. We pride ourselves on being a great place to work, with family at our core, as is often found in our own client's operations. "I love the family feel of working here. People genuinely care, and you're not just a number. Colin, his wife Julie and all four of their sons make you feel like this business is yours as well." UK Colleague How does it work? The role is self-employed, whilst operating within a defined model, combining the benefits of being part of a team and supported by a well-established organisation, but with a level of autonomy and freedom in how you deliver outcomes for clients. Rather than feeding you fish, we teach you how to catch them and how to build a portfolio career that can be a game changer for clients and yourself. You'll love the challenge, variety and interest of working for multiple clients and appreciate the flexibility this way of working provides. A great listener, and even better at asking great questions, at first you'll wake up every day and think "how do I build my portfolio today" and then as your portfolio builds think "how do I add value and do something special for my clients today?" We're the UK & Global Market leading provider of part-time Finance Director's and Chief Finance Officer's services to mid-sized businesses. As we say, for those businesses that don't want, don't need and probably can't afford a full time CFO/FD, yet who want access to that skillset on an affordable part-time basis. Who are we? We're 700+ people, in 5 continents, operating across multiple regions in the UK & Ireland. We started The CFO Centre to change the game for mid-tier businesses! You'll join a collective team of former CEOs, Executives, CFOs, FDs, and successful business owners who count themselves at top of the game, and who've experienced success in their former lives. We're the Avengers team of the financial strategy world, bringing together thousands of years of collective experience to supercharge our clients' businesses. "I started here 4 years ago and I'm loving the lifestyle, loving the challenge, and loving the difference I can make to the clients I am working with, and the ethos of what this place is all about. I even get to go to my kids football games now!" - CFO Centre CFO We're a movement of people that left 'corporate' seeking a freedom-based lifestyle. This isn't about retiring or kicking back drinking pina coladas on a beach in Thailand. It's about doing something purposeful and being the captain of your own ship. Freedom is loving what you do, and about having choice. What do we do? We define and deliver the numbers that really matter. What does that mean? Well anyone can come up with numbers, we help our clients find the ones that really make a difference, not only to their business, but to their lives, and help deliver them! Whether that's growth, acquisition, consolidation, or setting them up for the lifestyle they've always wanted. "Working with The CFO Centre has been a game changer for my business. Not only have we doubled our revenue, I'm also able to focus on the things that really matter in the business now." - CEO Client Company We want to continue to change the game, and we are looking for a game changer to join us. Apply now if this sounds like you!
Jan 07, 2026
Full time
Chief Financial Officer Recruiting within the B postcodes in the Birmingham area! What's the opportunity? If you're a top quality Chief Financial Officer / Finance Director who's frustrated and fed up with the confines of a normal corporate life and you're looking for something different, or you're an independent CFO who's already made the break from corporate life, or a working or returning CFO parent who wants more work flexibility and work life balance, then read on, this might be for you. You'll be responsible for providing CFO services to ambitious £2-50M private businesses, supporting business owners to climb their Everest. We're not interested in people who just want a job. You'll help our clients reach those summits, you'll be a self-starter with ambition, energy, and a 'can do' attitude, who has a passion to help our clients, typically business owners, entrepreneurs, CEO's or MD's. You'll thrive on the challenge and autonomy of growing your own portfolio of clients, supported by an incredible network of CFOs based across world. We have big dreams, and we expect you to have the same. What do you need to have? You need to be qualified from one of the UKs major chartered accounting institutes and have been a real-life CFO/FD once, twice or several times over, with strong experience and understanding of commercial finance, business strategy, and a track record of success, although your "special sauce" is your natural ability to build genuine long-lasting relationships with our clients. Part CFO, part advisor, part strategist, part friend. Your clients will say "this person and The CFO Centre are in it with me for the long-term, and I know they really care". Working closely with your Regional Director and team of CFO/FDs in a highly collegiate environment. We pride ourselves on being a great place to work, with family at our core, as is often found in our own client's operations. "I love the family feel of working here. People genuinely care, and you're not just a number. Colin, his wife Julie and all four of their sons make you feel like this business is yours as well." UK Colleague How does it work? The role is self-employed, whilst operating within a defined model, combining the benefits of being part of a team and supported by a well-established organisation, but with a level of autonomy and freedom in how you deliver outcomes for clients. Rather than feeding you fish, we teach you how to catch them and how to build a portfolio career that can be a game changer for clients and yourself. You'll love the challenge, variety and interest of working for multiple clients and appreciate the flexibility this way of working provides. A great listener, and even better at asking great questions, at first you'll wake up every day and think "how do I build my portfolio today" and then as your portfolio builds think "how do I add value and do something special for my clients today?" We're the UK & Global Market leading provider of part-time Finance Director's and Chief Finance Officer's services to mid-sized businesses. As we say, for those businesses that don't want, don't need and probably can't afford a full time CFO/FD, yet who want access to that skillset on an affordable part-time basis. Who are we? We're 700+ people, in 5 continents, operating across multiple regions in the UK & Ireland. We started The CFO Centre to change the game for mid-tier businesses! You'll join a collective team of former CEOs, Executives, CFOs, FDs, and successful business owners who count themselves at top of the game, and who've experienced success in their former lives. We're the Avengers team of the financial strategy world, bringing together thousands of years of collective experience to supercharge our clients' businesses. "I started here 4 years ago and I'm loving the lifestyle, loving the challenge, and loving the difference I can make to the clients I am working with, and the ethos of what this place is all about. I even get to go to my kids football games now!" - CFO Centre CFO We're a movement of people that left 'corporate' seeking a freedom-based lifestyle. This isn't about retiring or kicking back drinking pina coladas on a beach in Thailand. It's about doing something purposeful and being the captain of your own ship. Freedom is loving what you do, and about having choice. What do we do? We define and deliver the numbers that really matter. What does that mean? Well anyone can come up with numbers, we help our clients find the ones that really make a difference, not only to their business, but to their lives, and help deliver them! Whether that's growth, acquisition, consolidation, or setting them up for the lifestyle they've always wanted. "Working with The CFO Centre has been a game changer for my business. Not only have we doubled our revenue, I'm also able to focus on the things that really matter in the business now." - CEO Client Company We want to continue to change the game, and we are looking for a game changer to join us. Apply now if this sounds like you!
The starting salary for this role is 33,552 per annum, working 36 hours per week. We are seeking a motivated and experienced Contract Support Officer to join our team. This role is ideal for individuals with some contract management experience who are looking to further develop their skills and grow within a supportive and dynamic environment. Rewards and Benefits 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About the Team The Application Assurance team is part of the IT & Digital service, and the team supports the Council's contractual software and renewal purchases for the Enterprise Application Portfolio team (EAP) to ensure value for money and compliant contracts. About the Role As a Contract Support Officer, your responsibilities will include assisting with Freedom of Information (FOI) requests related to IT and Digital services. You will be responsible for preparing requisition requests and producing ad hoc contractual documentation. A key part of your role will involve supporting the maintenance and updating of contract data within MySurrey (Unit4), Proactis, and our SharePoint repository, with a particular focus on contract management. You will also contribute to contract-related activities, ensuring adherence to procurement policies and guidelines. In addition, you will engage with stakeholders to foster effective communication and collaboration. Shortlisting Criteria To be considered for shortlisting for this position, your application will clearly evidence the following: Willingness to learn Business Processes: An eagerness to learn about related business processes in areas like procurement and finance. Basic understanding of how these processes interface with contract management is a plus but not essential. Collaboration Skills: Ability to work effectively with other departments to ensure seamless contract management processes. This includes strong interpersonal skills, the ability to communicate clearly and professionally with colleagues from different areas of the organisation, and a proactive approach to building and maintaining positive working relationships. Understanding of Contract Principles: Basic knowledge or willingness to learn about contract management principles and best practices - for example, understanding terms and conditions, service level agreements (SLAs), Key Performance Indicators (KPI) and governance of contracts. Analytical Skills: Basic analytical and data skills, with an interest in using tools like Microsoft Excel for data analysis and reporting. You should be willing to learn how to read and interpret data and use this insight to drive decision-making or improvements. Problem-Solving Abilities: An interest in developing strong troubleshooting and diagnostic abilities. Willingness to learn how to methodically investigate contract-related issues or system problems, identify root causes, and contribute to effective solutions. Attention to detail and a methodical approach to gathering and recording information are important in this role. The job advert closes at 23:59 on 14/12/2025 with interviews to follow. Local Government Reorganisation Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents!
Jan 07, 2026
Contractor
The starting salary for this role is 33,552 per annum, working 36 hours per week. We are seeking a motivated and experienced Contract Support Officer to join our team. This role is ideal for individuals with some contract management experience who are looking to further develop their skills and grow within a supportive and dynamic environment. Rewards and Benefits 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About the Team The Application Assurance team is part of the IT & Digital service, and the team supports the Council's contractual software and renewal purchases for the Enterprise Application Portfolio team (EAP) to ensure value for money and compliant contracts. About the Role As a Contract Support Officer, your responsibilities will include assisting with Freedom of Information (FOI) requests related to IT and Digital services. You will be responsible for preparing requisition requests and producing ad hoc contractual documentation. A key part of your role will involve supporting the maintenance and updating of contract data within MySurrey (Unit4), Proactis, and our SharePoint repository, with a particular focus on contract management. You will also contribute to contract-related activities, ensuring adherence to procurement policies and guidelines. In addition, you will engage with stakeholders to foster effective communication and collaboration. Shortlisting Criteria To be considered for shortlisting for this position, your application will clearly evidence the following: Willingness to learn Business Processes: An eagerness to learn about related business processes in areas like procurement and finance. Basic understanding of how these processes interface with contract management is a plus but not essential. Collaboration Skills: Ability to work effectively with other departments to ensure seamless contract management processes. This includes strong interpersonal skills, the ability to communicate clearly and professionally with colleagues from different areas of the organisation, and a proactive approach to building and maintaining positive working relationships. Understanding of Contract Principles: Basic knowledge or willingness to learn about contract management principles and best practices - for example, understanding terms and conditions, service level agreements (SLAs), Key Performance Indicators (KPI) and governance of contracts. Analytical Skills: Basic analytical and data skills, with an interest in using tools like Microsoft Excel for data analysis and reporting. You should be willing to learn how to read and interpret data and use this insight to drive decision-making or improvements. Problem-Solving Abilities: An interest in developing strong troubleshooting and diagnostic abilities. Willingness to learn how to methodically investigate contract-related issues or system problems, identify root causes, and contribute to effective solutions. Attention to detail and a methodical approach to gathering and recording information are important in this role. The job advert closes at 23:59 on 14/12/2025 with interviews to follow. Local Government Reorganisation Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents!
Pivotal senior leadership position, trusted advisor to the Chief Constable S151 Officer, ensuring long-term financial sustainability & transparency About Our Client South Yorkshire Police cover an area of approximately 600 square miles and a population of almost 1.4 million. Their annual budget is in excess of £300 million and the organisation employs over 3,000 police officers and 2,200 support staf click apply for full job details
Jan 07, 2026
Full time
Pivotal senior leadership position, trusted advisor to the Chief Constable S151 Officer, ensuring long-term financial sustainability & transparency About Our Client South Yorkshire Police cover an area of approximately 600 square miles and a population of almost 1.4 million. Their annual budget is in excess of £300 million and the organisation employs over 3,000 police officers and 2,200 support staf click apply for full job details
Chief Finance Officers Directorate Supports the Mayors Office and wider GLA on a variety of different aspects: from managing daily financial decisions to setting long-term objectives; budget setting; and observing and recognising projects and opportunities in the market that may be worthy of development or investment click apply for full job details
Jan 07, 2026
Contractor
Chief Finance Officers Directorate Supports the Mayors Office and wider GLA on a variety of different aspects: from managing daily financial decisions to setting long-term objectives; budget setting; and observing and recognising projects and opportunities in the market that may be worthy of development or investment click apply for full job details
Finance officer Upperton Pharma Solutions is a Nottingham-based CDMO that specialises in the development and manufacture of pharmaceutical products, providing a complete service from early-stage feasibility to GMP clinical manufacture. Formulations cover a range of delivery routes, typically including oral (tablets & capsules), nasal and inhaled click apply for full job details
Jan 07, 2026
Full time
Finance officer Upperton Pharma Solutions is a Nottingham-based CDMO that specialises in the development and manufacture of pharmaceutical products, providing a complete service from early-stage feasibility to GMP clinical manufacture. Formulations cover a range of delivery routes, typically including oral (tablets & capsules), nasal and inhaled click apply for full job details
Finance Manager required! Salary: 57,884 Location: Bristol, BS1 Hours: Monday - Friday 9am - 5pm Purpose of the job To provide financial advice and guidance to managers to improve business performance and the delivery of the corporate vision, priorities & values. To take a proactive approach in managing and delivering timely financial and management accounting services including budgeting, medium- and long-term financial planning, project support, forecasting, in-year financial reporting (including the closure of the annual accounts) and control. Be an integral member of the finance management team, identifying, developing & supporting opportunities and initiatives to transform the delivery of financial services across the council including debt management and governance. Provide a key consultative role in the strategic & operational development of wide-ranging services, drawing on the post holder's specialist expertise and provide confident & clear management to ensure the successful delivery of agreed objectives Key job outcomes/accountabilities To identify, develop and support opportunities and initiatives to transform the delivery of financial services across the council. Assist in the preparation of information for officers, elected members and the public in relation to financial issues & collaborate with external partners and agencies as required. To progress all the key internal & external financial documents for your respective area of the portfolio; in accordance with council procedures & delegated level of financial authority, having regard to recommended & mandatory professional accounting practices. Undertake appropriate development work as required in response to changing financial regimes, new government legislation & initiatives and to determine the financial implications of policy changes/decisions. Manage & motivate staff assigned to the post, ensuring robust management and supervisory practices are undertaken, learning & development proactively supported and to provide coaching and mentoring as appropriate. Requirement - ESSENTIAL CCAB (or equivalent) qualification with post qualification experience and evidence of continuing professional development. Experience of planning, motivating & controlling the work of a diverse team of Finance staff dealing with complex accounting issues, to manage & motivate a team, including holding all team members to account. Experience of ensuring that resources are used to maximise service output and minimise risk. Experience of resolving complex technical accountancy issues within an organisational environment. Experience of dealing with a range of stakeholders with a varying degree of understanding of financial matters and ability to communicate effectively both verbally and in written format to establish excellent working relationships. Please apply today! Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
Jan 07, 2026
Full time
Finance Manager required! Salary: 57,884 Location: Bristol, BS1 Hours: Monday - Friday 9am - 5pm Purpose of the job To provide financial advice and guidance to managers to improve business performance and the delivery of the corporate vision, priorities & values. To take a proactive approach in managing and delivering timely financial and management accounting services including budgeting, medium- and long-term financial planning, project support, forecasting, in-year financial reporting (including the closure of the annual accounts) and control. Be an integral member of the finance management team, identifying, developing & supporting opportunities and initiatives to transform the delivery of financial services across the council including debt management and governance. Provide a key consultative role in the strategic & operational development of wide-ranging services, drawing on the post holder's specialist expertise and provide confident & clear management to ensure the successful delivery of agreed objectives Key job outcomes/accountabilities To identify, develop and support opportunities and initiatives to transform the delivery of financial services across the council. Assist in the preparation of information for officers, elected members and the public in relation to financial issues & collaborate with external partners and agencies as required. To progress all the key internal & external financial documents for your respective area of the portfolio; in accordance with council procedures & delegated level of financial authority, having regard to recommended & mandatory professional accounting practices. Undertake appropriate development work as required in response to changing financial regimes, new government legislation & initiatives and to determine the financial implications of policy changes/decisions. Manage & motivate staff assigned to the post, ensuring robust management and supervisory practices are undertaken, learning & development proactively supported and to provide coaching and mentoring as appropriate. Requirement - ESSENTIAL CCAB (or equivalent) qualification with post qualification experience and evidence of continuing professional development. Experience of planning, motivating & controlling the work of a diverse team of Finance staff dealing with complex accounting issues, to manage & motivate a team, including holding all team members to account. Experience of ensuring that resources are used to maximise service output and minimise risk. Experience of resolving complex technical accountancy issues within an organisational environment. Experience of dealing with a range of stakeholders with a varying degree of understanding of financial matters and ability to communicate effectively both verbally and in written format to establish excellent working relationships. Please apply today! Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
Penderels Trust has an opportunity for someone to join our Financial Money Management Department, based in Coventry, as a Finance Officer. The main purpose of the role will be to manage the financial accounts of our customers. The successful candidate will be joining a leading not-for-profit organisation that provides independent living services to people with disabilities and health care needs na click apply for full job details
Jan 07, 2026
Full time
Penderels Trust has an opportunity for someone to join our Financial Money Management Department, based in Coventry, as a Finance Officer. The main purpose of the role will be to manage the financial accounts of our customers. The successful candidate will be joining a leading not-for-profit organisation that provides independent living services to people with disabilities and health care needs na click apply for full job details
Service Charge Finance Officer Location: Didsbury, Manchester Salary: £31,968 As a Service Charge Finance Officer, youll play a key role in ensuring our service charge budgets, accounts, and reporting are accurate, compliant, and well-managed. Youll work closely with budget holders and contract managers, providing financial insight, analysis, and support to help us deliver fair, transparent, and high click apply for full job details
Jan 07, 2026
Full time
Service Charge Finance Officer Location: Didsbury, Manchester Salary: £31,968 As a Service Charge Finance Officer, youll play a key role in ensuring our service charge budgets, accounts, and reporting are accurate, compliant, and well-managed. Youll work closely with budget holders and contract managers, providing financial insight, analysis, and support to help us deliver fair, transparent, and high click apply for full job details
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Manager - Customer Operations About The Role As a Risk Manager in the UK Risk Office, you will support Customer Operations by providing professional risk judgment that enables business partners to tackle major business challenges. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the business, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable Customer Operations to consistently deliver good outcomes. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business, partnering closely with senior business and risk office leaders, Customer Operations, Compliance, Legal, and Operational Risk Management. What You Will Do Develop a deep understanding of business strategies, products, services, and risk profile; Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite through Enterprise Risk Assessments; Analyse data to proactively identify risks and trends and provide insights that support internal customers in decision-making; Provide guidance and advice to business partners on implementing risk policies and programs; Work collaboratively between the risk, compliance, legal, and other business support functions; Ensure independent escalation of risk management gaps, issues, and concerns to business stakeholders, including emerging risks and regulatory focus areas; Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams Audit and Exam Management - Provide support to Customer Operations during audits and regulatory exams; support in the delivery of key risk mitigation and remediation activities Leverage strong written and verbal communication skills to present risk topics to business and functional stakeholders What We Are Looking For You should have an appetite to drive change, understand our business and have an enthusiasm to learn. An analytical mindset and the ability to break down problems and identify great solutions is critical. Other skills and competencies we are looking for include: Curious and Analytical - You ask why, explore possibilities, and bring your unique perspective to the table. You are comfortable with ambiguity and are a truth seeker. You make it your business to master the data and signals to drive innovative solutions that are grounded in evidence. Communicative and Influential - You communicate complex ideas concisely and convincingly. You adjust your communication to your audience and are comfortable with presenting to senior leaders. Discerning and Deliberative - You are careful and methodical, navigate uncertainty and risks expertly, and have a knack for steering away from impulsive or ill-informed decisions. Action-Oriented and Results-Driven - You have a desire to take action, try new things, and sometimes fail. Roadblocks won't set you back, because you'll stay focused on your goals. You're organized, able to juggle multiple deliverables, and prioritize your work while keeping the customer at the forefront of everything you do. Up for a Challenge - Big, undefined, unfamiliar, and complex problems will be exciting for you as you work to identify well-rounded solutions. You have an insatiable appetite for learning, and are constantly seeking out new challenges. Collaborative and Team-Oriented - You value diverse perspectives and seek insights from others. You bring energy to the group and rally them around a common goal. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Jan 07, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Manager - Customer Operations About The Role As a Risk Manager in the UK Risk Office, you will support Customer Operations by providing professional risk judgment that enables business partners to tackle major business challenges. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the business, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable Customer Operations to consistently deliver good outcomes. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business, partnering closely with senior business and risk office leaders, Customer Operations, Compliance, Legal, and Operational Risk Management. What You Will Do Develop a deep understanding of business strategies, products, services, and risk profile; Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite through Enterprise Risk Assessments; Analyse data to proactively identify risks and trends and provide insights that support internal customers in decision-making; Provide guidance and advice to business partners on implementing risk policies and programs; Work collaboratively between the risk, compliance, legal, and other business support functions; Ensure independent escalation of risk management gaps, issues, and concerns to business stakeholders, including emerging risks and regulatory focus areas; Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams Audit and Exam Management - Provide support to Customer Operations during audits and regulatory exams; support in the delivery of key risk mitigation and remediation activities Leverage strong written and verbal communication skills to present risk topics to business and functional stakeholders What We Are Looking For You should have an appetite to drive change, understand our business and have an enthusiasm to learn. An analytical mindset and the ability to break down problems and identify great solutions is critical. Other skills and competencies we are looking for include: Curious and Analytical - You ask why, explore possibilities, and bring your unique perspective to the table. You are comfortable with ambiguity and are a truth seeker. You make it your business to master the data and signals to drive innovative solutions that are grounded in evidence. Communicative and Influential - You communicate complex ideas concisely and convincingly. You adjust your communication to your audience and are comfortable with presenting to senior leaders. Discerning and Deliberative - You are careful and methodical, navigate uncertainty and risks expertly, and have a knack for steering away from impulsive or ill-informed decisions. Action-Oriented and Results-Driven - You have a desire to take action, try new things, and sometimes fail. Roadblocks won't set you back, because you'll stay focused on your goals. You're organized, able to juggle multiple deliverables, and prioritize your work while keeping the customer at the forefront of everything you do. Up for a Challenge - Big, undefined, unfamiliar, and complex problems will be exciting for you as you work to identify well-rounded solutions. You have an insatiable appetite for learning, and are constantly seeking out new challenges. Collaborative and Team-Oriented - You value diverse perspectives and seek insights from others. You bring energy to the group and rally them around a common goal. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Manager - Customer Operations About The Role As a Risk Manager in the UK Risk Office, you will support Customer Operations by providing professional risk judgment that enables business partners to tackle major business challenges. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the business, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable Customer Operations to consistently deliver good outcomes. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business, partnering closely with senior business and risk office leaders, Customer Operations, Compliance, Legal, and Operational Risk Management. What You Will Do Develop a deep understanding of business strategies, products, services, and risk profile; Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite through Enterprise Risk Assessments; Analyse data to proactively identify risks and trends and provide insights that support internal customers in decision-making; Provide guidance and advice to business partners on implementing risk policies and programs; Work collaboratively between the risk, compliance, legal, and other business support functions; Ensure independent escalation of risk management gaps, issues, and concerns to business stakeholders, including emerging risks and regulatory focus areas; Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams Audit and Exam Management - Provide support to Customer Operations during audits and regulatory exams; support in the delivery of key risk mitigation and remediation activities Leverage strong written and verbal communication skills to present risk topics to business and functional stakeholders What We Are Looking For You should have an appetite to drive change, understand our business and have an enthusiasm to learn. An analytical mindset and the ability to break down problems and identify great solutions is critical. Other skills and competencies we are looking for include: Curious and Analytical - You ask why, explore possibilities, and bring your unique perspective to the table. You are comfortable with ambiguity and are a truth seeker. You make it your business to master the data and signals to drive innovative solutions that are grounded in evidence. Communicative and Influential - You communicate complex ideas concisely and convincingly. You adjust your communication to your audience and are comfortable with presenting to senior leaders. Discerning and Deliberative - You are careful and methodical, navigate uncertainty and risks expertly, and have a knack for steering away from impulsive or ill-informed decisions. Action-Oriented and Results-Driven - You have a desire to take action, try new things, and sometimes fail. Roadblocks won't set you back, because you'll stay focused on your goals. You're organized, able to juggle multiple deliverables, and prioritize your work while keeping the customer at the forefront of everything you do. Up for a Challenge - Big, undefined, unfamiliar, and complex problems will be exciting for you as you work to identify well-rounded solutions. You have an insatiable appetite for learning, and are constantly seeking out new challenges. Collaborative and Team-Oriented - You value diverse perspectives and seek insights from others. You bring energy to the group and rally them around a common goal. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Jan 07, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Manager - Customer Operations About The Role As a Risk Manager in the UK Risk Office, you will support Customer Operations by providing professional risk judgment that enables business partners to tackle major business challenges. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the business, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable Customer Operations to consistently deliver good outcomes. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business, partnering closely with senior business and risk office leaders, Customer Operations, Compliance, Legal, and Operational Risk Management. What You Will Do Develop a deep understanding of business strategies, products, services, and risk profile; Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite through Enterprise Risk Assessments; Analyse data to proactively identify risks and trends and provide insights that support internal customers in decision-making; Provide guidance and advice to business partners on implementing risk policies and programs; Work collaboratively between the risk, compliance, legal, and other business support functions; Ensure independent escalation of risk management gaps, issues, and concerns to business stakeholders, including emerging risks and regulatory focus areas; Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams Audit and Exam Management - Provide support to Customer Operations during audits and regulatory exams; support in the delivery of key risk mitigation and remediation activities Leverage strong written and verbal communication skills to present risk topics to business and functional stakeholders What We Are Looking For You should have an appetite to drive change, understand our business and have an enthusiasm to learn. An analytical mindset and the ability to break down problems and identify great solutions is critical. Other skills and competencies we are looking for include: Curious and Analytical - You ask why, explore possibilities, and bring your unique perspective to the table. You are comfortable with ambiguity and are a truth seeker. You make it your business to master the data and signals to drive innovative solutions that are grounded in evidence. Communicative and Influential - You communicate complex ideas concisely and convincingly. You adjust your communication to your audience and are comfortable with presenting to senior leaders. Discerning and Deliberative - You are careful and methodical, navigate uncertainty and risks expertly, and have a knack for steering away from impulsive or ill-informed decisions. Action-Oriented and Results-Driven - You have a desire to take action, try new things, and sometimes fail. Roadblocks won't set you back, because you'll stay focused on your goals. You're organized, able to juggle multiple deliverables, and prioritize your work while keeping the customer at the forefront of everything you do. Up for a Challenge - Big, undefined, unfamiliar, and complex problems will be exciting for you as you work to identify well-rounded solutions. You have an insatiable appetite for learning, and are constantly seeking out new challenges. Collaborative and Team-Oriented - You value diverse perspectives and seek insights from others. You bring energy to the group and rally them around a common goal. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Chief Finance Officer We are seeking a Chief Finance Officer who will provide strategic financial leadership, playing a pivotal role in securing the long-term sustainability of this nationally significant Cathedral. Position: Chief Finance Officer Location: Chichester/Hybrid Hours: Part-time (21 hours per week) Salary: £60,000 pro rata Contract: Permanent Benefits: Pension contribution, pro rata of 34 da click apply for full job details
Jan 07, 2026
Full time
Chief Finance Officer We are seeking a Chief Finance Officer who will provide strategic financial leadership, playing a pivotal role in securing the long-term sustainability of this nationally significant Cathedral. Position: Chief Finance Officer Location: Chichester/Hybrid Hours: Part-time (21 hours per week) Salary: £60,000 pro rata Contract: Permanent Benefits: Pension contribution, pro rata of 34 da click apply for full job details
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Manager - Customer Operations About The Role As a Risk Manager in the UK Risk Office, you will support Customer Operations by providing professional risk judgment that enables business partners to tackle major business challenges. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the business, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable Customer Operations to consistently deliver good outcomes. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business, partnering closely with senior business and risk office leaders, Customer Operations, Compliance, Legal, and Operational Risk Management. What You Will Do Develop a deep understanding of business strategies, products, services, and risk profile; Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite through Enterprise Risk Assessments; Analyse data to proactively identify risks and trends and provide insights that support internal customers in decision-making; Provide guidance and advice to business partners on implementing risk policies and programs; Work collaboratively between the risk, compliance, legal, and other business support functions; Ensure independent escalation of risk management gaps, issues, and concerns to business stakeholders, including emerging risks and regulatory focus areas; Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams Audit and Exam Management - Provide support to Customer Operations during audits and regulatory exams; support in the delivery of key risk mitigation and remediation activities Leverage strong written and verbal communication skills to present risk topics to business and functional stakeholders What We Are Looking For You should have an appetite to drive change, understand our business and have an enthusiasm to learn. An analytical mindset and the ability to break down problems and identify great solutions is critical. Other skills and competencies we are looking for include: Curious and Analytical - You ask why, explore possibilities, and bring your unique perspective to the table. You are comfortable with ambiguity and are a truth seeker. You make it your business to master the data and signals to drive innovative solutions that are grounded in evidence. Communicative and Influential - You communicate complex ideas concisely and convincingly. You adjust your communication to your audience and are comfortable with presenting to senior leaders. Discerning and Deliberative - You are careful and methodical, navigate uncertainty and risks expertly, and have a knack for steering away from impulsive or ill-informed decisions. Action-Oriented and Results-Driven - You have a desire to take action, try new things, and sometimes fail. Roadblocks won't set you back, because you'll stay focused on your goals. You're organized, able to juggle multiple deliverables, and prioritize your work while keeping the customer at the forefront of everything you do. Up for a Challenge - Big, undefined, unfamiliar, and complex problems will be exciting for you as you work to identify well-rounded solutions. You have an insatiable appetite for learning, and are constantly seeking out new challenges. Collaborative and Team-Oriented - You value diverse perspectives and seek insights from others. You bring energy to the group and rally them around a common goal. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Jan 07, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Manager - Customer Operations About The Role As a Risk Manager in the UK Risk Office, you will support Customer Operations by providing professional risk judgment that enables business partners to tackle major business challenges. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the business, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable Customer Operations to consistently deliver good outcomes. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business, partnering closely with senior business and risk office leaders, Customer Operations, Compliance, Legal, and Operational Risk Management. What You Will Do Develop a deep understanding of business strategies, products, services, and risk profile; Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite through Enterprise Risk Assessments; Analyse data to proactively identify risks and trends and provide insights that support internal customers in decision-making; Provide guidance and advice to business partners on implementing risk policies and programs; Work collaboratively between the risk, compliance, legal, and other business support functions; Ensure independent escalation of risk management gaps, issues, and concerns to business stakeholders, including emerging risks and regulatory focus areas; Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams Audit and Exam Management - Provide support to Customer Operations during audits and regulatory exams; support in the delivery of key risk mitigation and remediation activities Leverage strong written and verbal communication skills to present risk topics to business and functional stakeholders What We Are Looking For You should have an appetite to drive change, understand our business and have an enthusiasm to learn. An analytical mindset and the ability to break down problems and identify great solutions is critical. Other skills and competencies we are looking for include: Curious and Analytical - You ask why, explore possibilities, and bring your unique perspective to the table. You are comfortable with ambiguity and are a truth seeker. You make it your business to master the data and signals to drive innovative solutions that are grounded in evidence. Communicative and Influential - You communicate complex ideas concisely and convincingly. You adjust your communication to your audience and are comfortable with presenting to senior leaders. Discerning and Deliberative - You are careful and methodical, navigate uncertainty and risks expertly, and have a knack for steering away from impulsive or ill-informed decisions. Action-Oriented and Results-Driven - You have a desire to take action, try new things, and sometimes fail. Roadblocks won't set you back, because you'll stay focused on your goals. You're organized, able to juggle multiple deliverables, and prioritize your work while keeping the customer at the forefront of everything you do. Up for a Challenge - Big, undefined, unfamiliar, and complex problems will be exciting for you as you work to identify well-rounded solutions. You have an insatiable appetite for learning, and are constantly seeking out new challenges. Collaborative and Team-Oriented - You value diverse perspectives and seek insights from others. You bring energy to the group and rally them around a common goal. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Manager - Customer Operations About The Role As a Risk Manager in the UK Risk Office, you will support Customer Operations by providing professional risk judgment that enables business partners to tackle major business challenges. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the business, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable Customer Operations to consistently deliver good outcomes. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business, partnering closely with senior business and risk office leaders, Customer Operations, Compliance, Legal, and Operational Risk Management. What You Will Do Develop a deep understanding of business strategies, products, services, and risk profile; Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite through Enterprise Risk Assessments; Analyse data to proactively identify risks and trends and provide insights that support internal customers in decision-making; Provide guidance and advice to business partners on implementing risk policies and programs; Work collaboratively between the risk, compliance, legal, and other business support functions; Ensure independent escalation of risk management gaps, issues, and concerns to business stakeholders, including emerging risks and regulatory focus areas; Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams Audit and Exam Management - Provide support to Customer Operations during audits and regulatory exams; support in the delivery of key risk mitigation and remediation activities Leverage strong written and verbal communication skills to present risk topics to business and functional stakeholders What We Are Looking For You should have an appetite to drive change, understand our business and have an enthusiasm to learn. An analytical mindset and the ability to break down problems and identify great solutions is critical. Other skills and competencies we are looking for include: Curious and Analytical - You ask why, explore possibilities, and bring your unique perspective to the table. You are comfortable with ambiguity and are a truth seeker. You make it your business to master the data and signals to drive innovative solutions that are grounded in evidence. Communicative and Influential - You communicate complex ideas concisely and convincingly. You adjust your communication to your audience and are comfortable with presenting to senior leaders. Discerning and Deliberative - You are careful and methodical, navigate uncertainty and risks expertly, and have a knack for steering away from impulsive or ill-informed decisions. Action-Oriented and Results-Driven - You have a desire to take action, try new things, and sometimes fail. Roadblocks won't set you back, because you'll stay focused on your goals. You're organized, able to juggle multiple deliverables, and prioritize your work while keeping the customer at the forefront of everything you do. Up for a Challenge - Big, undefined, unfamiliar, and complex problems will be exciting for you as you work to identify well-rounded solutions. You have an insatiable appetite for learning, and are constantly seeking out new challenges. Collaborative and Team-Oriented - You value diverse perspectives and seek insights from others. You bring energy to the group and rally them around a common goal. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Jan 07, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Manager - Customer Operations About The Role As a Risk Manager in the UK Risk Office, you will support Customer Operations by providing professional risk judgment that enables business partners to tackle major business challenges. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the business, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable Customer Operations to consistently deliver good outcomes. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business, partnering closely with senior business and risk office leaders, Customer Operations, Compliance, Legal, and Operational Risk Management. What You Will Do Develop a deep understanding of business strategies, products, services, and risk profile; Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite through Enterprise Risk Assessments; Analyse data to proactively identify risks and trends and provide insights that support internal customers in decision-making; Provide guidance and advice to business partners on implementing risk policies and programs; Work collaboratively between the risk, compliance, legal, and other business support functions; Ensure independent escalation of risk management gaps, issues, and concerns to business stakeholders, including emerging risks and regulatory focus areas; Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams Audit and Exam Management - Provide support to Customer Operations during audits and regulatory exams; support in the delivery of key risk mitigation and remediation activities Leverage strong written and verbal communication skills to present risk topics to business and functional stakeholders What We Are Looking For You should have an appetite to drive change, understand our business and have an enthusiasm to learn. An analytical mindset and the ability to break down problems and identify great solutions is critical. Other skills and competencies we are looking for include: Curious and Analytical - You ask why, explore possibilities, and bring your unique perspective to the table. You are comfortable with ambiguity and are a truth seeker. You make it your business to master the data and signals to drive innovative solutions that are grounded in evidence. Communicative and Influential - You communicate complex ideas concisely and convincingly. You adjust your communication to your audience and are comfortable with presenting to senior leaders. Discerning and Deliberative - You are careful and methodical, navigate uncertainty and risks expertly, and have a knack for steering away from impulsive or ill-informed decisions. Action-Oriented and Results-Driven - You have a desire to take action, try new things, and sometimes fail. Roadblocks won't set you back, because you'll stay focused on your goals. You're organized, able to juggle multiple deliverables, and prioritize your work while keeping the customer at the forefront of everything you do. Up for a Challenge - Big, undefined, unfamiliar, and complex problems will be exciting for you as you work to identify well-rounded solutions. You have an insatiable appetite for learning, and are constantly seeking out new challenges. Collaborative and Team-Oriented - You value diverse perspectives and seek insights from others. You bring energy to the group and rally them around a common goal. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Manager - Customer Operations About The Role As a Risk Manager in the UK Risk Office, you will support Customer Operations by providing professional risk judgment that enables business partners to tackle major business challenges. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the business, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable Customer Operations to consistently deliver good outcomes. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business, partnering closely with senior business and risk office leaders, Customer Operations, Compliance, Legal, and Operational Risk Management. What You Will Do Develop a deep understanding of business strategies, products, services, and risk profile; Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite through Enterprise Risk Assessments; Analyse data to proactively identify risks and trends and provide insights that support internal customers in decision-making; Provide guidance and advice to business partners on implementing risk policies and programs; Work collaboratively between the risk, compliance, legal, and other business support functions; Ensure independent escalation of risk management gaps, issues, and concerns to business stakeholders, including emerging risks and regulatory focus areas; Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams Audit and Exam Management - Provide support to Customer Operations during audits and regulatory exams; support in the delivery of key risk mitigation and remediation activities Leverage strong written and verbal communication skills to present risk topics to business and functional stakeholders What We Are Looking For You should have an appetite to drive change, understand our business and have an enthusiasm to learn. An analytical mindset and the ability to break down problems and identify great solutions is critical. Other skills and competencies we are looking for include: Curious and Analytical - You ask why, explore possibilities, and bring your unique perspective to the table. You are comfortable with ambiguity and are a truth seeker. You make it your business to master the data and signals to drive innovative solutions that are grounded in evidence. Communicative and Influential - You communicate complex ideas concisely and convincingly. You adjust your communication to your audience and are comfortable with presenting to senior leaders. Discerning and Deliberative - You are careful and methodical, navigate uncertainty and risks expertly, and have a knack for steering away from impulsive or ill-informed decisions. Action-Oriented and Results-Driven - You have a desire to take action, try new things, and sometimes fail. Roadblocks won't set you back, because you'll stay focused on your goals. You're organized, able to juggle multiple deliverables, and prioritize your work while keeping the customer at the forefront of everything you do. Up for a Challenge - Big, undefined, unfamiliar, and complex problems will be exciting for you as you work to identify well-rounded solutions. You have an insatiable appetite for learning, and are constantly seeking out new challenges. Collaborative and Team-Oriented - You value diverse perspectives and seek insights from others. You bring energy to the group and rally them around a common goal. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Jan 07, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Manager - Customer Operations About The Role As a Risk Manager in the UK Risk Office, you will support Customer Operations by providing professional risk judgment that enables business partners to tackle major business challenges. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the business, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable Customer Operations to consistently deliver good outcomes. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business, partnering closely with senior business and risk office leaders, Customer Operations, Compliance, Legal, and Operational Risk Management. What You Will Do Develop a deep understanding of business strategies, products, services, and risk profile; Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite through Enterprise Risk Assessments; Analyse data to proactively identify risks and trends and provide insights that support internal customers in decision-making; Provide guidance and advice to business partners on implementing risk policies and programs; Work collaboratively between the risk, compliance, legal, and other business support functions; Ensure independent escalation of risk management gaps, issues, and concerns to business stakeholders, including emerging risks and regulatory focus areas; Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams Audit and Exam Management - Provide support to Customer Operations during audits and regulatory exams; support in the delivery of key risk mitigation and remediation activities Leverage strong written and verbal communication skills to present risk topics to business and functional stakeholders What We Are Looking For You should have an appetite to drive change, understand our business and have an enthusiasm to learn. An analytical mindset and the ability to break down problems and identify great solutions is critical. Other skills and competencies we are looking for include: Curious and Analytical - You ask why, explore possibilities, and bring your unique perspective to the table. You are comfortable with ambiguity and are a truth seeker. You make it your business to master the data and signals to drive innovative solutions that are grounded in evidence. Communicative and Influential - You communicate complex ideas concisely and convincingly. You adjust your communication to your audience and are comfortable with presenting to senior leaders. Discerning and Deliberative - You are careful and methodical, navigate uncertainty and risks expertly, and have a knack for steering away from impulsive or ill-informed decisions. Action-Oriented and Results-Driven - You have a desire to take action, try new things, and sometimes fail. Roadblocks won't set you back, because you'll stay focused on your goals. You're organized, able to juggle multiple deliverables, and prioritize your work while keeping the customer at the forefront of everything you do. Up for a Challenge - Big, undefined, unfamiliar, and complex problems will be exciting for you as you work to identify well-rounded solutions. You have an insatiable appetite for learning, and are constantly seeking out new challenges. Collaborative and Team-Oriented - You value diverse perspectives and seek insights from others. You bring energy to the group and rally them around a common goal. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Manager - Customer Operations About The Role As a Risk Manager in the UK Risk Office, you will support Customer Operations by providing professional risk judgment that enables business partners to tackle major business challenges. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the business, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable Customer Operations to consistently deliver good outcomes. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business, partnering closely with senior business and risk office leaders, Customer Operations, Compliance, Legal, and Operational Risk Management. What You Will Do Develop a deep understanding of business strategies, products, services, and risk profile; Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite through Enterprise Risk Assessments; Analyse data to proactively identify risks and trends and provide insights that support internal customers in decision-making; Provide guidance and advice to business partners on implementing risk policies and programs; Work collaboratively between the risk, compliance, legal, and other business support functions; Ensure independent escalation of risk management gaps, issues, and concerns to business stakeholders, including emerging risks and regulatory focus areas; Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams Audit and Exam Management - Provide support to Customer Operations during audits and regulatory exams; support in the delivery of key risk mitigation and remediation activities Leverage strong written and verbal communication skills to present risk topics to business and functional stakeholders What We Are Looking For You should have an appetite to drive change, understand our business and have an enthusiasm to learn. An analytical mindset and the ability to break down problems and identify great solutions is critical. Other skills and competencies we are looking for include: Curious and Analytical - You ask why, explore possibilities, and bring your unique perspective to the table. You are comfortable with ambiguity and are a truth seeker. You make it your business to master the data and signals to drive innovative solutions that are grounded in evidence. Communicative and Influential - You communicate complex ideas concisely and convincingly. You adjust your communication to your audience and are comfortable with presenting to senior leaders. Discerning and Deliberative - You are careful and methodical, navigate uncertainty and risks expertly, and have a knack for steering away from impulsive or ill-informed decisions. Action-Oriented and Results-Driven - You have a desire to take action, try new things, and sometimes fail. Roadblocks won't set you back, because you'll stay focused on your goals. You're organized, able to juggle multiple deliverables, and prioritize your work while keeping the customer at the forefront of everything you do. Up for a Challenge - Big, undefined, unfamiliar, and complex problems will be exciting for you as you work to identify well-rounded solutions. You have an insatiable appetite for learning, and are constantly seeking out new challenges. Collaborative and Team-Oriented - You value diverse perspectives and seek insights from others. You bring energy to the group and rally them around a common goal. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Jan 07, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Manager - Customer Operations About The Role As a Risk Manager in the UK Risk Office, you will support Customer Operations by providing professional risk judgment that enables business partners to tackle major business challenges. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the business, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable Customer Operations to consistently deliver good outcomes. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business, partnering closely with senior business and risk office leaders, Customer Operations, Compliance, Legal, and Operational Risk Management. What You Will Do Develop a deep understanding of business strategies, products, services, and risk profile; Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite through Enterprise Risk Assessments; Analyse data to proactively identify risks and trends and provide insights that support internal customers in decision-making; Provide guidance and advice to business partners on implementing risk policies and programs; Work collaboratively between the risk, compliance, legal, and other business support functions; Ensure independent escalation of risk management gaps, issues, and concerns to business stakeholders, including emerging risks and regulatory focus areas; Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams Audit and Exam Management - Provide support to Customer Operations during audits and regulatory exams; support in the delivery of key risk mitigation and remediation activities Leverage strong written and verbal communication skills to present risk topics to business and functional stakeholders What We Are Looking For You should have an appetite to drive change, understand our business and have an enthusiasm to learn. An analytical mindset and the ability to break down problems and identify great solutions is critical. Other skills and competencies we are looking for include: Curious and Analytical - You ask why, explore possibilities, and bring your unique perspective to the table. You are comfortable with ambiguity and are a truth seeker. You make it your business to master the data and signals to drive innovative solutions that are grounded in evidence. Communicative and Influential - You communicate complex ideas concisely and convincingly. You adjust your communication to your audience and are comfortable with presenting to senior leaders. Discerning and Deliberative - You are careful and methodical, navigate uncertainty and risks expertly, and have a knack for steering away from impulsive or ill-informed decisions. Action-Oriented and Results-Driven - You have a desire to take action, try new things, and sometimes fail. Roadblocks won't set you back, because you'll stay focused on your goals. You're organized, able to juggle multiple deliverables, and prioritize your work while keeping the customer at the forefront of everything you do. Up for a Challenge - Big, undefined, unfamiliar, and complex problems will be exciting for you as you work to identify well-rounded solutions. You have an insatiable appetite for learning, and are constantly seeking out new challenges. Collaborative and Team-Oriented - You value diverse perspectives and seek insights from others. You bring energy to the group and rally them around a common goal. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
