Senior Product Analyst - FlexiPay & Credit Card Funding Circle is seeking a Senior Product Analyst to join our innovative FlexiPay and Credit Card team. This is a key role within the analytics function where you will have the opportunity to build data-driven strategies, drive strategic decisions and shape the future roadmap of our products. Who are we? We're Funding Circle. We back small businesses to succeed. At Funding Circle, we believe the world needs small businesses. That's why we've made it our mission to help them get the finance they need to grow. Our mission is to provide them with the finance they need to grow, and we've built a game-changing platform with cutting-edge data and technology that's reshaping the landscape of SME lending. We know that good business is about good people. So we pride ourselves on providing meaningful, human support as well as fast, hassle free processes to deliver an unbeatable customer experience. The role We are looking for a data-driven and commercially-minded Product Analyst to join our dynamic analytics team, with a dedicated focus on our FlexiPay product. You will be a dedicated analytical partner to various teams across the business, including Product, Marketing, and Commercial working hand-in-hand with them to ensure the strategies for FlexiPay are grounded in robust data and insight. This is a key role where you will have the autonomy to explore data, formulate hypotheses, and see your insights directly shape and scale FlexiPay and Credit cards into core products for Funding Circle, products that thousands of businesses rely on. Responsibilities Drive Strategy with Data: Analyse user behaviour, identify trends, and provide clear, data-backed recommendations that directly influence the product roadmap and growth strategy. Champion Experimentation: Own the end-to-end process for experimentation. You will collaborate with product managers to design experiments, define success metrics, analyse results with statistical rigour, and present findings that guide product iterations. Build for Scale: Design, build, and maintain insightful and intuitive dashboards and reports that provide a clear view of product performance. Your work will empower the wider team with self-service analytics, enabling them to make faster, better-informed decisions. Be a Cross-Functional Partner: Work closely with Product Managers, Engineers, and Designers from initial discovery and ideation through to launch. You'll be the go-to data expert within your team, ensuring we are asking the right questions and measuring what matters. Define and Measure Success: Establish, monitor, and report on Key Performance Indicators (KPIs) to track product health and communicate progress towards team goals, ensuring everyone is aligned and informed. Serve as a Data Expert: Act as the primary analytical point of contact for key product areas, providing insights across the entire customer lifecycle, including user acquisition, engagement, and retention. You will proactively guide stakeholders to articulate their data needs and help them form impactful questions. Qualifications Analytical Experience: 4+ years of hands-on experience in a product analytics/data analysis role. Industry Background (Preferred): Previous experience in the financial services or fintech industry, especially in areas like retail or SME lending, is a strong plus. Technical Proficiency: Excellent proficiency in SQL and Python for complex data querying and manipulation. Data Stack Familiarity: Experience with modern data stack tools (e.g., BI visualisation tools like Tableau/Looker, data pipeline tools like dbt/Airflow). Statistical Rigour: A solid foundation in statistics and a proven track record of designing, running, and interpreting A/B tests to make product decisions. Proactive Ownership: A strong sense of ownership and a self-starter mindset. You are comfortable navigating ambiguity in a fast-paced environment, adept at identifying high-impact opportunities, and skilled at prioritising your focus. Influential Communication: Exceptional communication and stakeholder management skills. You can translate complex analysis into compelling narratives that influence peers and leadership, driving data-informed decisions across the business. At Funding Circle we are committed to building diverse teams so please apply even if your past experience doesn't align perfectly with the requirements. Want to learn more? We have a huge impact on the businesses that borrow through our platform, the communities they serve and the overall economy (last year £7.2bn of GDP generated). You can read our full Impact Report here: To see what our customers think, visit our Trustpilot page: Why join us? At Funding Circle, we celebrate and support the differences that make you, you. We're proud to be an equal-opportunity workplace and affirmative-action employer. We truly believe that diversity makes us better. As a flexible-first employer we offer hybrid working at Funding Circle, and we've long believed in a 'best of both' approach to in-office collaboration and non-office days. We expect our teams to be in our London office three times a week, where you can take advantage of our newly refurbished hybrid working space, barista made coffee and subsidised lunches (via JustEat) every day! We back our Circlers to build their own incredible career, making a difference to small businesses every day. Our Circler proposition is designed to support employees both in and out of work, and it is anchored around four pillars: Health, Wealth, Development & Lifestyle. A few highlights: Flexibility: We provide you with a benefit allowance so that you can tailor your benefit selection to you and your family's needs. Health: Private Medical Insurance, Dental Insurance, Health Cash Plan, Health Assessments (including female fertility health assessments), eyecare vouchers, flu jabs, Wellhub (for discounted flexible gym membership and access to wellbeing apps) access to a free Employee Assistance Programme and free Digital GP for yourself and any children under 16. Wealth: Life Assurance, Income Protection, Critical Illness Cover, financial coaching through Octopus Money Coach, a tax-advantaged share scheme, a free mortgage advisor partnership and discounts across numerous retailers through Perks at Work. Development: Dedicated annual Learning & Development allowance and full access to internal learning platform. Lifestyle: Electric Car Scheme, Cycle to Work scheme, Season Ticket Loans, and more! And finally, we have award winning parental leave policies supporting parents through enhanced maternity, partner and adoption leave, as well as additional leave for parental bereavement and for fertility treatments. Ready to make a difference? We'd love to hear from you.
Jan 07, 2026
Full time
Senior Product Analyst - FlexiPay & Credit Card Funding Circle is seeking a Senior Product Analyst to join our innovative FlexiPay and Credit Card team. This is a key role within the analytics function where you will have the opportunity to build data-driven strategies, drive strategic decisions and shape the future roadmap of our products. Who are we? We're Funding Circle. We back small businesses to succeed. At Funding Circle, we believe the world needs small businesses. That's why we've made it our mission to help them get the finance they need to grow. Our mission is to provide them with the finance they need to grow, and we've built a game-changing platform with cutting-edge data and technology that's reshaping the landscape of SME lending. We know that good business is about good people. So we pride ourselves on providing meaningful, human support as well as fast, hassle free processes to deliver an unbeatable customer experience. The role We are looking for a data-driven and commercially-minded Product Analyst to join our dynamic analytics team, with a dedicated focus on our FlexiPay product. You will be a dedicated analytical partner to various teams across the business, including Product, Marketing, and Commercial working hand-in-hand with them to ensure the strategies for FlexiPay are grounded in robust data and insight. This is a key role where you will have the autonomy to explore data, formulate hypotheses, and see your insights directly shape and scale FlexiPay and Credit cards into core products for Funding Circle, products that thousands of businesses rely on. Responsibilities Drive Strategy with Data: Analyse user behaviour, identify trends, and provide clear, data-backed recommendations that directly influence the product roadmap and growth strategy. Champion Experimentation: Own the end-to-end process for experimentation. You will collaborate with product managers to design experiments, define success metrics, analyse results with statistical rigour, and present findings that guide product iterations. Build for Scale: Design, build, and maintain insightful and intuitive dashboards and reports that provide a clear view of product performance. Your work will empower the wider team with self-service analytics, enabling them to make faster, better-informed decisions. Be a Cross-Functional Partner: Work closely with Product Managers, Engineers, and Designers from initial discovery and ideation through to launch. You'll be the go-to data expert within your team, ensuring we are asking the right questions and measuring what matters. Define and Measure Success: Establish, monitor, and report on Key Performance Indicators (KPIs) to track product health and communicate progress towards team goals, ensuring everyone is aligned and informed. Serve as a Data Expert: Act as the primary analytical point of contact for key product areas, providing insights across the entire customer lifecycle, including user acquisition, engagement, and retention. You will proactively guide stakeholders to articulate their data needs and help them form impactful questions. Qualifications Analytical Experience: 4+ years of hands-on experience in a product analytics/data analysis role. Industry Background (Preferred): Previous experience in the financial services or fintech industry, especially in areas like retail or SME lending, is a strong plus. Technical Proficiency: Excellent proficiency in SQL and Python for complex data querying and manipulation. Data Stack Familiarity: Experience with modern data stack tools (e.g., BI visualisation tools like Tableau/Looker, data pipeline tools like dbt/Airflow). Statistical Rigour: A solid foundation in statistics and a proven track record of designing, running, and interpreting A/B tests to make product decisions. Proactive Ownership: A strong sense of ownership and a self-starter mindset. You are comfortable navigating ambiguity in a fast-paced environment, adept at identifying high-impact opportunities, and skilled at prioritising your focus. Influential Communication: Exceptional communication and stakeholder management skills. You can translate complex analysis into compelling narratives that influence peers and leadership, driving data-informed decisions across the business. At Funding Circle we are committed to building diverse teams so please apply even if your past experience doesn't align perfectly with the requirements. Want to learn more? We have a huge impact on the businesses that borrow through our platform, the communities they serve and the overall economy (last year £7.2bn of GDP generated). You can read our full Impact Report here: To see what our customers think, visit our Trustpilot page: Why join us? At Funding Circle, we celebrate and support the differences that make you, you. We're proud to be an equal-opportunity workplace and affirmative-action employer. We truly believe that diversity makes us better. As a flexible-first employer we offer hybrid working at Funding Circle, and we've long believed in a 'best of both' approach to in-office collaboration and non-office days. We expect our teams to be in our London office three times a week, where you can take advantage of our newly refurbished hybrid working space, barista made coffee and subsidised lunches (via JustEat) every day! We back our Circlers to build their own incredible career, making a difference to small businesses every day. Our Circler proposition is designed to support employees both in and out of work, and it is anchored around four pillars: Health, Wealth, Development & Lifestyle. A few highlights: Flexibility: We provide you with a benefit allowance so that you can tailor your benefit selection to you and your family's needs. Health: Private Medical Insurance, Dental Insurance, Health Cash Plan, Health Assessments (including female fertility health assessments), eyecare vouchers, flu jabs, Wellhub (for discounted flexible gym membership and access to wellbeing apps) access to a free Employee Assistance Programme and free Digital GP for yourself and any children under 16. Wealth: Life Assurance, Income Protection, Critical Illness Cover, financial coaching through Octopus Money Coach, a tax-advantaged share scheme, a free mortgage advisor partnership and discounts across numerous retailers through Perks at Work. Development: Dedicated annual Learning & Development allowance and full access to internal learning platform. Lifestyle: Electric Car Scheme, Cycle to Work scheme, Season Ticket Loans, and more! And finally, we have award winning parental leave policies supporting parents through enhanced maternity, partner and adoption leave, as well as additional leave for parental bereavement and for fertility treatments. Ready to make a difference? We'd love to hear from you.
Description Starling is the UK's first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time. Starling is the UK's first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We're a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We're a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices. Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together! The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness. Hybrid Working We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. In Technology, we're asking that you attend the office a minimum of 1 day per week. Our Data Environment Our Data teams are aligned to divisions covering the following Banking Services & Products, Customer Identity & Financial Crime and Data & ML Engineering. Our Data teams are excited about delivering meaningful and impactful insights to both the business and more importantly our customers. Hear from the team in our latest blogs or our case studies with Women in Tech . We are looking for talented data professionals at all levels to join the team. We value people being engaged and caring about customers, caring about the code they write and the contribution they make to Starling. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Starling, to continue changing banking for good. Responsibilities: Building out cloud-native Warehouse and Machine Learning platforms Improve existing and implement new tooling in and between AWS and GCP Requirements Good knowledge of programming languages such as Python or Java. Solid understanding and practical experience with Kubernetes (Operators, Helm, etc) Proficiency with either AWS or GCP Experience with Terraform to define and manage cloud infrastructure through code Good practical experience with SQL and relational databases (PostgreSQL preferred) Desirables: Experience in SQL-based transformation workflows, particularly using DBT in BigQuery Familiarity with streaming data ingestion technologies (Kafka, Debezium) Exposure to Data management and Linux administration Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: Stage 1 - 30 mins with one of the team Stage 2 - Take-home challenge Stage 3 - 60 mins technical interview with two team members Stage 4 - 45 min final with two data executives Benefits 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling Bank will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Jan 07, 2026
Full time
Description Starling is the UK's first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time. Starling is the UK's first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We're a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We're a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices. Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together! The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness. Hybrid Working We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. In Technology, we're asking that you attend the office a minimum of 1 day per week. Our Data Environment Our Data teams are aligned to divisions covering the following Banking Services & Products, Customer Identity & Financial Crime and Data & ML Engineering. Our Data teams are excited about delivering meaningful and impactful insights to both the business and more importantly our customers. Hear from the team in our latest blogs or our case studies with Women in Tech . We are looking for talented data professionals at all levels to join the team. We value people being engaged and caring about customers, caring about the code they write and the contribution they make to Starling. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Starling, to continue changing banking for good. Responsibilities: Building out cloud-native Warehouse and Machine Learning platforms Improve existing and implement new tooling in and between AWS and GCP Requirements Good knowledge of programming languages such as Python or Java. Solid understanding and practical experience with Kubernetes (Operators, Helm, etc) Proficiency with either AWS or GCP Experience with Terraform to define and manage cloud infrastructure through code Good practical experience with SQL and relational databases (PostgreSQL preferred) Desirables: Experience in SQL-based transformation workflows, particularly using DBT in BigQuery Familiarity with streaming data ingestion technologies (Kafka, Debezium) Exposure to Data management and Linux administration Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: Stage 1 - 30 mins with one of the team Stage 2 - Take-home challenge Stage 3 - 60 mins technical interview with two team members Stage 4 - 45 min final with two data executives Benefits 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling Bank will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Description At Engine by Starling , we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. Engine is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling Bank, and two years ago we split out as a separate business. Starling has seen exceptional growth and success, and a large part of that is down to the fact that we have built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success. As a company, everyone is expected to roll up their sleeves to help deliver great outcomes for our clients. We are an engineering led company and we're looking for someone who will be excited by the potential for Engine's technology to transform banking in different markets around the world. Hybrid Working We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. About the Role This role will sit within the Client Success Team and will support Engine's Clients by; Coordinating Incident Management for Gold and Silver Teams Monitoring adherence to the Incident Management and Escalation Framework, and driving continuous improvements Reviewing incident impacts, root cause and lessons learned Training a core team of people capable of leading Gold and Silver incident coordination What you'll get to do: Reviewing the risk and control environment, including conducting thematic reviews of incidents Conducting assurance activities on incidents and incident management driving consistency and continuous improvement Providing training to stakeholders on incidents and incident response activities Developing and maintaining specialist procedures related to Incident Management Development of reporting and management information covering incident management and wider risk impacts Tracking of audit trail for incidents including any agreed actions and Post Incident Reviews Working with Risk and Control owners by providing advice, challenge and input on key decisions, ensuring Risk and Control owners are aware and accountable and enabling them to clearly articulate and manage their risk profile. Key contributor to the ongoing development of a risk aware culture within Engine. Presentation of Risk Management information, collating data and presenting in a way that can be cascaded. Assisting key stakeholders on the identification of risk and creation of controls including development of continuous monitoring approaches. Identifying control deficiencies and areas for enhancement. Requirements Skills & Knowledge An understanding of risk management frameworks. Understanding of reporting obligations under various global regulatory frameworks (e.g. PSD2) would be an advantage. Behavours A natural ability to build strong stakeholder relationships. An inquisitive and analytical mind is key and will help you to really understand risks, controls, processes and whether our controls are working sufficiently to mitigate our risks, identifying control gaps & suggesting improvements. A proactive approach to managing workloads and 'can do' attitude, along with ability to use initiative, taking ownership and seeing things through. Ability to challenge the status quo, helping us shape financial crime operations to be the best in class across financial services. Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: Stage 1 - 45 mins with someone from the Client team Stage 2 - 60 min with two team members from either Client or Tech Stage 3 - Final with either CTO/ Deputy CTO or VP Client Services Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Engine by Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Engine by Starling and Starling will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Jan 07, 2026
Full time
Description At Engine by Starling , we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. Engine is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling Bank, and two years ago we split out as a separate business. Starling has seen exceptional growth and success, and a large part of that is down to the fact that we have built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success. As a company, everyone is expected to roll up their sleeves to help deliver great outcomes for our clients. We are an engineering led company and we're looking for someone who will be excited by the potential for Engine's technology to transform banking in different markets around the world. Hybrid Working We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. About the Role This role will sit within the Client Success Team and will support Engine's Clients by; Coordinating Incident Management for Gold and Silver Teams Monitoring adherence to the Incident Management and Escalation Framework, and driving continuous improvements Reviewing incident impacts, root cause and lessons learned Training a core team of people capable of leading Gold and Silver incident coordination What you'll get to do: Reviewing the risk and control environment, including conducting thematic reviews of incidents Conducting assurance activities on incidents and incident management driving consistency and continuous improvement Providing training to stakeholders on incidents and incident response activities Developing and maintaining specialist procedures related to Incident Management Development of reporting and management information covering incident management and wider risk impacts Tracking of audit trail for incidents including any agreed actions and Post Incident Reviews Working with Risk and Control owners by providing advice, challenge and input on key decisions, ensuring Risk and Control owners are aware and accountable and enabling them to clearly articulate and manage their risk profile. Key contributor to the ongoing development of a risk aware culture within Engine. Presentation of Risk Management information, collating data and presenting in a way that can be cascaded. Assisting key stakeholders on the identification of risk and creation of controls including development of continuous monitoring approaches. Identifying control deficiencies and areas for enhancement. Requirements Skills & Knowledge An understanding of risk management frameworks. Understanding of reporting obligations under various global regulatory frameworks (e.g. PSD2) would be an advantage. Behavours A natural ability to build strong stakeholder relationships. An inquisitive and analytical mind is key and will help you to really understand risks, controls, processes and whether our controls are working sufficiently to mitigate our risks, identifying control gaps & suggesting improvements. A proactive approach to managing workloads and 'can do' attitude, along with ability to use initiative, taking ownership and seeing things through. Ability to challenge the status quo, helping us shape financial crime operations to be the best in class across financial services. Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: Stage 1 - 45 mins with someone from the Client team Stage 2 - 60 min with two team members from either Client or Tech Stage 3 - Final with either CTO/ Deputy CTO or VP Client Services Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Engine by Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Engine by Starling and Starling will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
At OakNorth, we're on a mission to empower the UK's most ambitious businesses. Since 2015, we've lent over $18 billion across the UK and US, helped create more than 58,000 new homes and 36,000 new jobs, and supported hundreds of thousands of personal savers - all while fuelling the UK economy. Team Mission In this role, you'll own Core Banking- the foundational banking capabilities that power OakNorth's business banking services across the UK and US. You'll define the product vision, strategy, and roadmap for Core Banking, collaborating closely with commercial, engineering, design, and other teams to deliver impactful, customer-centric solutions. Reporting to the Product Director, you will be a senior member of the product team with true ownership from strategy through to delivery. This role is ideal for someone who thrives in ambiguity, takes ownership, aligns stakeholders, and builds high-quality digital products with cross functional teams. The role Defining the next phase of Core Banking: Develop a strategy informed by business goals, customer insights, and market opportunities. Translate long term strategies into actionable, iterative plans that deliver exceptional customer experiences. Defining Pricing strategy: Develop pricing strategy for our deposit products in close collaboration with Treasury and Finance, ensuring compliance with ALCO requirements. Leading Core Banking roadmap:Identify and define new products, and capabilities. Support our US market expansion, ensuring core banking capabilities meet US market requirements. Collaborating cross functionally: Work iteratively with teams across design, engineering, marketing, compliance, external partners, and other squads to refine and execute your strategy. Developing subject matter expertise: Become the subject matter expert for core banking, including financial account management, bank ledger, reconciliations, interest calculations, and regulatory compliance. Leading strategic decision making: Make build versus buy decisions for critical banking functionality. Navigating complex regulatory requirementsacross UK (PRA, FCA) and US markets, partnering with Compliance, 1LOD, and 2LOD teams. Providing mentorship through influence: Work with the Product Director to help shape best practices and offer strategic guidance, supporting a culture of high talent density in Business Banking. What we're looking for 8+ years of product management experience, with significant time in financial services or banking technology. Proven experience shipping successful, user centric digital products in fast paced environments. Strong technical fluency to engage meaningfully with engineering teams on architecture and implementation. Track record navigating regulatory environments and working with compliance and risk functions. Demonstrated ability to manage complex stakeholder relationships across business and technical teams. Experience in scale up or growth environments, building capabilities from scratch. Experience leading or mentoring other product managers. Excellent communication skills, with the ability to collaborate effectively and convey complex ideas clearly. Nice to have Deep understanding of core banking systems, account structures, and banking operations Familiarity with APIs, data platforms, and microservices architectures Experience with modern core banking platforms (ThoughtMachine highly valued) Accountancy qualification or background in accounting, ledger management or reconciliations Professional experience in payments, cards, or lending operations Dual market banking operations experience (UK/US) What makes working here better This is a truly hybrid role, offering engineers the flexibility to work from home while also providing opportunities to collaborate in person with the team when it adds value. There's no fixed requirement for days in the office, instead, we focus on creating space for engineers to engage meaningfully, whether that's in person for whiteboarding sessions or remote for deep focus work. Work life balance - 25 days holiday (plus bank holidays) each year, and enhanced family leave allowances. Competitive salary & equity - We want people to have a serious stake in the business. Good kit - Your choice of the best laptop, running macOS or Ubuntu. Team socials - The opportunity to get to know each other outside of work. Company socials - A chance to catch up and meet new colleagues weekly over informal office breakfasts and dinners at OakNorth - or at our free barista bar every day. Commuter support - We offer the cycle to work & EV scheme.
Jan 07, 2026
Full time
At OakNorth, we're on a mission to empower the UK's most ambitious businesses. Since 2015, we've lent over $18 billion across the UK and US, helped create more than 58,000 new homes and 36,000 new jobs, and supported hundreds of thousands of personal savers - all while fuelling the UK economy. Team Mission In this role, you'll own Core Banking- the foundational banking capabilities that power OakNorth's business banking services across the UK and US. You'll define the product vision, strategy, and roadmap for Core Banking, collaborating closely with commercial, engineering, design, and other teams to deliver impactful, customer-centric solutions. Reporting to the Product Director, you will be a senior member of the product team with true ownership from strategy through to delivery. This role is ideal for someone who thrives in ambiguity, takes ownership, aligns stakeholders, and builds high-quality digital products with cross functional teams. The role Defining the next phase of Core Banking: Develop a strategy informed by business goals, customer insights, and market opportunities. Translate long term strategies into actionable, iterative plans that deliver exceptional customer experiences. Defining Pricing strategy: Develop pricing strategy for our deposit products in close collaboration with Treasury and Finance, ensuring compliance with ALCO requirements. Leading Core Banking roadmap:Identify and define new products, and capabilities. Support our US market expansion, ensuring core banking capabilities meet US market requirements. Collaborating cross functionally: Work iteratively with teams across design, engineering, marketing, compliance, external partners, and other squads to refine and execute your strategy. Developing subject matter expertise: Become the subject matter expert for core banking, including financial account management, bank ledger, reconciliations, interest calculations, and regulatory compliance. Leading strategic decision making: Make build versus buy decisions for critical banking functionality. Navigating complex regulatory requirementsacross UK (PRA, FCA) and US markets, partnering with Compliance, 1LOD, and 2LOD teams. Providing mentorship through influence: Work with the Product Director to help shape best practices and offer strategic guidance, supporting a culture of high talent density in Business Banking. What we're looking for 8+ years of product management experience, with significant time in financial services or banking technology. Proven experience shipping successful, user centric digital products in fast paced environments. Strong technical fluency to engage meaningfully with engineering teams on architecture and implementation. Track record navigating regulatory environments and working with compliance and risk functions. Demonstrated ability to manage complex stakeholder relationships across business and technical teams. Experience in scale up or growth environments, building capabilities from scratch. Experience leading or mentoring other product managers. Excellent communication skills, with the ability to collaborate effectively and convey complex ideas clearly. Nice to have Deep understanding of core banking systems, account structures, and banking operations Familiarity with APIs, data platforms, and microservices architectures Experience with modern core banking platforms (ThoughtMachine highly valued) Accountancy qualification or background in accounting, ledger management or reconciliations Professional experience in payments, cards, or lending operations Dual market banking operations experience (UK/US) What makes working here better This is a truly hybrid role, offering engineers the flexibility to work from home while also providing opportunities to collaborate in person with the team when it adds value. There's no fixed requirement for days in the office, instead, we focus on creating space for engineers to engage meaningfully, whether that's in person for whiteboarding sessions or remote for deep focus work. Work life balance - 25 days holiday (plus bank holidays) each year, and enhanced family leave allowances. Competitive salary & equity - We want people to have a serious stake in the business. Good kit - Your choice of the best laptop, running macOS or Ubuntu. Team socials - The opportunity to get to know each other outside of work. Company socials - A chance to catch up and meet new colleagues weekly over informal office breakfasts and dinners at OakNorth - or at our free barista bar every day. Commuter support - We offer the cycle to work & EV scheme.
Associate Director, Core Banking Transformation Lead, Operations Industry & Domain Solutions, Technology & Transformation Basic information Location Bristol, Edinburgh, Glasgow, London, Manchester Business Line Job Type Permanent / FTC Date published 15-Aug-2025 20105 Connect to your Industry The banking industry has been revolutionised by digital challenger banks and a vast FinTech landscape. Digital Banking Solutions is a Deloitte Operations Industry & Domain Solutions team who adopts a technology focused approach in delivering business benefit to our clients. Our banking clients engage us to solve their most complex problems, help shape technology strategies and most importantly, to deliver those strategies through modern technology solutions. As part of this team, you'll work alongside a team of Banking specialists from across retail & commercial banking, where you will take an active role in shaping and architecting transformational solutions for our clients. You'll be working with likeminded Subject-Matter Experts and be a pivotal part of our growing solution architecture capability. Our clients range from the largest, most important Banks and Financial Institutions from across the UK, Europe, and the Middle East, to the modern digital challenger banks and the FinTech companies that help them grow. With our global alliances with key technology partners, you will help us strive to deliver modern, innovation and cutting-edge technology to our clients. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte?It'show we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, whereverwe arein the world, welead the way,serve with integrity, take care of each other ,fosterinclusion, andcollaborate for measurable impact. These five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity As an Associate Director, you will play a pivotal role in shaping and delivering core banking transformation projects for our clients. Your responsibilities will vary depending on the client and project phase, but will consistently involve: Leading the design and implementation of modular and composable core banking solutions: This includes understanding the client's current state, defining future state architecture, and identifying the optimal components for deployment. Deep understanding of modular architecture principles and their application in core banking ecosystem is crucial. Advising senior stakeholders throughout the assessment, selection and implementation of next-generation core banking platforms based on client need and in-depth understanding of the core banking vendor landscape: experience with platforms such as 10x, Thought Machine, Mambu & Starling engine is essential. Managing requirements gathering and solution design: You will work closely with product owners, solution architects, development teams, and programme managers, leveraging agile methodologies throughout the software delivery lifecycle. This includes backlog definition, story mapping, writing user stories and developing design documents. Appreciation of emerging technology and trends in banking with an understanding and knowledge of different players in the core banking ecosystem, ranging from specialized cores to Banking-as-Service solutions. Understanding of core banking modules, including knowledge of front, middle, and/or back-office capabilities and key trends impacting these capabilities in the market. Acting as point of contact for key Core Banking partners, managing relationships with them and ensuring their capabilities meet the need of our clients. Overseeing programme management efforts and coordinating multiple interconnected workstreams to ensure alignment and successful delivery of core banking solutions. Collaborating with engineering and platform teams on tasks such as setting up environments, configuration and supporting technical and product aspects of various core implementations. Driving data-driven decisions and process optimisation: You will leverage data analysis to inform design choices and ensure efficient processes. Mentoring and coaching team members: You will contribute to the development of our business analysis capability by guiding and supporting less experienced colleagues. Building and maintaining strong client relationships: You will collaborate effectively with stakeholders across IT, operations, and risk. Leading business development: you will lead pre-sales activities, bid preparation, requests for proposal and client presentations. Connect to your skills and professional experience You are an enthusiastic, passionate, independent thinker. These attributes will help you work with your teams to drive change and real impact in the banking industry, demonstrating your excellent communication and presentation skills. You are technically minded and enjoy solving complex problems. You enjoy challenging yourself with new problems and bring a technical mindset and skillset to reaching into the detail of complex problems to identify and deliver technical solutions. You are on the pulse of the banking industry. You are up to date on the latest banking trends and technology. You know the problems our clients face and the solutions available to resolve them. The essentials: We are recruiting candidates with the following experience: Experience of working with Next Gen Core Banking Solutions (specifically 10x, Thought Machine, Mambu, Starling Engine). Excellent stakeholder management and communication skills with the ability to engage and influence senior stakeholders and a broad range of individuals and teams across various disciplines. Experience in advising clients throughout the selection and shortlisting process of core banking solutions based on their need and deep understanding of the market landscape. Experience of core system modernisation (in particular within Banking but broader FS would be helpful) with a track record of high performance and success in your role delivering change and transformation for your end client. Experience in leading business development such as leading bids, requests for proposals, and client presentations. Experience of complex systems integration programmes preferably with FS example of this could include new core integration into existing legacy architecture and required migration activities. End user focused requirements definition/technical design experience in a banking or other highly regulated environment, leveraging agile ways of working from backlog definition, story mapping and writing epics/user stories to support the software delivery lifecycle. Experience in working with technical stakeholders to create and shape technical solution designs leveraging latest thinking on architectural approaches, e.g. modular architecture. Working closely and collaborating with internal and client stakeholders to understand and articulate challenges to implement overall vision. The Desirables: Experience or understanding of banking products, processes, and technologies in areas such as: Commercial and/or Retail banking including but not limited to; products such as payments, mortgages, lending, trade and supply chain finance, cash management and liquidity. Digital channels including but not limited to; mobile, web and Relationship Manager focused channels. Digital platforms and technologies including but not limited to; cloud, API/Microservices, data and analytics. Experience of successfully managing small teams, leading technology implementations within the banking sector and building and maintaining relationships with external stakeholders. Experienced of guiding and coaching junior talent through challenging situations and providing honest and constructive development points. Working with engineering and test teams to help translate and communicate technical designs during implementation to help deliver solutions to end users. Appreciation of emerging technology and trends in banking with an understanding and knowledge of different players in the banking ecosystem, ranging from FinTechs to established global technology providers. Proficiency with data modelling and working with UML diagrams to support design activities. Strong proficiency in key day to day applications such as Microsoft Office, Jira and Confluence. Recognised certification(s) in one of the modular core solutions such as Mambu, 10X and TM. Preferably you will also have: Industry certifications such as Scrum Master, Product Owner, BCS, ITIL, TOGAF, and Cloud certifications such as AWS/GCP/Azure among others. Proficiency or experience with a software development language e.g. Java, Python, SQL, HTML, JSON. At Deloitte we champion individuality, and we understand that our differences are what keep us strong, successful, and diverse . click apply for full job details
Jan 07, 2026
Full time
Associate Director, Core Banking Transformation Lead, Operations Industry & Domain Solutions, Technology & Transformation Basic information Location Bristol, Edinburgh, Glasgow, London, Manchester Business Line Job Type Permanent / FTC Date published 15-Aug-2025 20105 Connect to your Industry The banking industry has been revolutionised by digital challenger banks and a vast FinTech landscape. Digital Banking Solutions is a Deloitte Operations Industry & Domain Solutions team who adopts a technology focused approach in delivering business benefit to our clients. Our banking clients engage us to solve their most complex problems, help shape technology strategies and most importantly, to deliver those strategies through modern technology solutions. As part of this team, you'll work alongside a team of Banking specialists from across retail & commercial banking, where you will take an active role in shaping and architecting transformational solutions for our clients. You'll be working with likeminded Subject-Matter Experts and be a pivotal part of our growing solution architecture capability. Our clients range from the largest, most important Banks and Financial Institutions from across the UK, Europe, and the Middle East, to the modern digital challenger banks and the FinTech companies that help them grow. With our global alliances with key technology partners, you will help us strive to deliver modern, innovation and cutting-edge technology to our clients. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte?It'show we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, whereverwe arein the world, welead the way,serve with integrity, take care of each other ,fosterinclusion, andcollaborate for measurable impact. These five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity As an Associate Director, you will play a pivotal role in shaping and delivering core banking transformation projects for our clients. Your responsibilities will vary depending on the client and project phase, but will consistently involve: Leading the design and implementation of modular and composable core banking solutions: This includes understanding the client's current state, defining future state architecture, and identifying the optimal components for deployment. Deep understanding of modular architecture principles and their application in core banking ecosystem is crucial. Advising senior stakeholders throughout the assessment, selection and implementation of next-generation core banking platforms based on client need and in-depth understanding of the core banking vendor landscape: experience with platforms such as 10x, Thought Machine, Mambu & Starling engine is essential. Managing requirements gathering and solution design: You will work closely with product owners, solution architects, development teams, and programme managers, leveraging agile methodologies throughout the software delivery lifecycle. This includes backlog definition, story mapping, writing user stories and developing design documents. Appreciation of emerging technology and trends in banking with an understanding and knowledge of different players in the core banking ecosystem, ranging from specialized cores to Banking-as-Service solutions. Understanding of core banking modules, including knowledge of front, middle, and/or back-office capabilities and key trends impacting these capabilities in the market. Acting as point of contact for key Core Banking partners, managing relationships with them and ensuring their capabilities meet the need of our clients. Overseeing programme management efforts and coordinating multiple interconnected workstreams to ensure alignment and successful delivery of core banking solutions. Collaborating with engineering and platform teams on tasks such as setting up environments, configuration and supporting technical and product aspects of various core implementations. Driving data-driven decisions and process optimisation: You will leverage data analysis to inform design choices and ensure efficient processes. Mentoring and coaching team members: You will contribute to the development of our business analysis capability by guiding and supporting less experienced colleagues. Building and maintaining strong client relationships: You will collaborate effectively with stakeholders across IT, operations, and risk. Leading business development: you will lead pre-sales activities, bid preparation, requests for proposal and client presentations. Connect to your skills and professional experience You are an enthusiastic, passionate, independent thinker. These attributes will help you work with your teams to drive change and real impact in the banking industry, demonstrating your excellent communication and presentation skills. You are technically minded and enjoy solving complex problems. You enjoy challenging yourself with new problems and bring a technical mindset and skillset to reaching into the detail of complex problems to identify and deliver technical solutions. You are on the pulse of the banking industry. You are up to date on the latest banking trends and technology. You know the problems our clients face and the solutions available to resolve them. The essentials: We are recruiting candidates with the following experience: Experience of working with Next Gen Core Banking Solutions (specifically 10x, Thought Machine, Mambu, Starling Engine). Excellent stakeholder management and communication skills with the ability to engage and influence senior stakeholders and a broad range of individuals and teams across various disciplines. Experience in advising clients throughout the selection and shortlisting process of core banking solutions based on their need and deep understanding of the market landscape. Experience of core system modernisation (in particular within Banking but broader FS would be helpful) with a track record of high performance and success in your role delivering change and transformation for your end client. Experience in leading business development such as leading bids, requests for proposals, and client presentations. Experience of complex systems integration programmes preferably with FS example of this could include new core integration into existing legacy architecture and required migration activities. End user focused requirements definition/technical design experience in a banking or other highly regulated environment, leveraging agile ways of working from backlog definition, story mapping and writing epics/user stories to support the software delivery lifecycle. Experience in working with technical stakeholders to create and shape technical solution designs leveraging latest thinking on architectural approaches, e.g. modular architecture. Working closely and collaborating with internal and client stakeholders to understand and articulate challenges to implement overall vision. The Desirables: Experience or understanding of banking products, processes, and technologies in areas such as: Commercial and/or Retail banking including but not limited to; products such as payments, mortgages, lending, trade and supply chain finance, cash management and liquidity. Digital channels including but not limited to; mobile, web and Relationship Manager focused channels. Digital platforms and technologies including but not limited to; cloud, API/Microservices, data and analytics. Experience of successfully managing small teams, leading technology implementations within the banking sector and building and maintaining relationships with external stakeholders. Experienced of guiding and coaching junior talent through challenging situations and providing honest and constructive development points. Working with engineering and test teams to help translate and communicate technical designs during implementation to help deliver solutions to end users. Appreciation of emerging technology and trends in banking with an understanding and knowledge of different players in the banking ecosystem, ranging from FinTechs to established global technology providers. Proficiency with data modelling and working with UML diagrams to support design activities. Strong proficiency in key day to day applications such as Microsoft Office, Jira and Confluence. Recognised certification(s) in one of the modular core solutions such as Mambu, 10X and TM. Preferably you will also have: Industry certifications such as Scrum Master, Product Owner, BCS, ITIL, TOGAF, and Cloud certifications such as AWS/GCP/Azure among others. Proficiency or experience with a software development language e.g. Java, Python, SQL, HTML, JSON. At Deloitte we champion individuality, and we understand that our differences are what keep us strong, successful, and diverse . click apply for full job details
London LHV Bank Limited is a UK licensed bank operating across three core business segments: Retail Banking, SME Lending, and Banking Services (BaaS). The bank is a wholly owned subsidiary of LHV Group, a listed financial services provider headquartered in Estonia. LHV Bank operates under a full UK banking licence granted in May 2023. The Bank supports over 200 fintech clients with embedded financial infrastructure, provides retail savings products via digital channels, and offers SME credit solutions across the UK. In line with its regulatory responsibilities and growth ambitions, LHV Bank is committed to maintaining a robust and proportionate financial crime control environment. Expanding our services, LHV Bank now provides personal banking solutions. Our offerings include current accounts with competitive interest rates, fixed rate bonds for long term savings, and debit cards. Customers can conveniently access these services through the LHV App, enabling secure account opening and management. The Role We are seeking an experienced and visionary Team Lead & Product Lead to oversee our Banking Services Product team. This pivotal role combines leadership, product strategy, and hands on product management for our core banking platform and customer facing products. You will guide a team of Product Managers, own the roadmap and delivery for the Banking Services segment, and directly manage products and services that are not covered by other PMs. As the system owner of our Core, you will act as the bank wide visionary and trusted consultant for cross domain initiatives, shaping direction, advising stakeholders, and driving the launch of new products across the bank while ensuring operational excellence, compliance, and ongoing innovation in our core banking infrastructure. Key Responsibilities Serve as Product Lead for all customer facing products in the Banking Services segment, including Connect API and customer facing channels, core backend services, and related platforms. Own and manage the product vision, strategy, and roadmap, ensuring alignment with business objectives, regulatory requirements, and customer needs. Review and prioritise product backlogs and development epics. Analyse market trends, customer feedback, and competitive landscape to inform product direction. Collaborate with stakeholders (engineering, compliance, operations, business) to prioritise initiatives and deliver value. Lead visioning and discovery for new products; define problem statements, success metrics, and high level solution concepts. Drive product design from concept to validated prototypes, partnering with UX, engineering, and stakeholders. Evaluate and select best fit tools, platforms, and vendors for new initiatives; define the recommended path forward and rollout plan. Provide oversight and ownership of the enterprise architecture for Banking Services, ensuring coherence, scalability, and compliance across products and systems. Serve as the primary system owner for the core, responsible for system configuration, release management, and user access controls. Act as a key partner for major Banking Services customers, ensuring high service levels and effective SLA management. Ensure all products and systems comply with relevant regulations (FCA, PSD2, Open Banking, DORA, etc.). Coordinate cross team performance and load testing for customer facing services, ensuring end to end coverage across domains and clear ownership of remediation actions. Significant experience in product management, or demonstrable experience preferably in banking, fintech, or API driven environments. Proven experience leading product teams and managing cross functional stakeholders. Deep understanding of core banking systems, financial products, and API ecosystems. Strong knowledge of regulatory frameworks (FCA, PSD2, Open Banking, DORA). Experience with roadmap management, compliance, risk management, and release processes. Excellent communication, analytical, and problem solving skills. Proficiency with Jira, Confluence, and agile methodologies. Ability to balance strategic vision with hands on execution. Benefits Competitive salary & lots of opportunities to learn, grow and progress professionally. Open and inclusive culture. Fantastic offices and great working environment. Vitality Health Plan (includes private health insurance, travel insurance, gym discounts) Life assurance - 4 salary. Income protection insurance - 75% 28 days holiday plus 3 additional days, and further days for various key life events as well as the opportunity to sell up to 5 days per calendar year. Swap public/bank holidays each year for alternative days that align with your personal, cultural, or religious observances. Enhanced family friendly and family forming policies. Access to a wide range of retail discounts. Team socials. Apply for this job To apply, click the "Apply" button above and submit your CV and cover letter. We look forward to hearing from you.
Jan 07, 2026
Full time
London LHV Bank Limited is a UK licensed bank operating across three core business segments: Retail Banking, SME Lending, and Banking Services (BaaS). The bank is a wholly owned subsidiary of LHV Group, a listed financial services provider headquartered in Estonia. LHV Bank operates under a full UK banking licence granted in May 2023. The Bank supports over 200 fintech clients with embedded financial infrastructure, provides retail savings products via digital channels, and offers SME credit solutions across the UK. In line with its regulatory responsibilities and growth ambitions, LHV Bank is committed to maintaining a robust and proportionate financial crime control environment. Expanding our services, LHV Bank now provides personal banking solutions. Our offerings include current accounts with competitive interest rates, fixed rate bonds for long term savings, and debit cards. Customers can conveniently access these services through the LHV App, enabling secure account opening and management. The Role We are seeking an experienced and visionary Team Lead & Product Lead to oversee our Banking Services Product team. This pivotal role combines leadership, product strategy, and hands on product management for our core banking platform and customer facing products. You will guide a team of Product Managers, own the roadmap and delivery for the Banking Services segment, and directly manage products and services that are not covered by other PMs. As the system owner of our Core, you will act as the bank wide visionary and trusted consultant for cross domain initiatives, shaping direction, advising stakeholders, and driving the launch of new products across the bank while ensuring operational excellence, compliance, and ongoing innovation in our core banking infrastructure. Key Responsibilities Serve as Product Lead for all customer facing products in the Banking Services segment, including Connect API and customer facing channels, core backend services, and related platforms. Own and manage the product vision, strategy, and roadmap, ensuring alignment with business objectives, regulatory requirements, and customer needs. Review and prioritise product backlogs and development epics. Analyse market trends, customer feedback, and competitive landscape to inform product direction. Collaborate with stakeholders (engineering, compliance, operations, business) to prioritise initiatives and deliver value. Lead visioning and discovery for new products; define problem statements, success metrics, and high level solution concepts. Drive product design from concept to validated prototypes, partnering with UX, engineering, and stakeholders. Evaluate and select best fit tools, platforms, and vendors for new initiatives; define the recommended path forward and rollout plan. Provide oversight and ownership of the enterprise architecture for Banking Services, ensuring coherence, scalability, and compliance across products and systems. Serve as the primary system owner for the core, responsible for system configuration, release management, and user access controls. Act as a key partner for major Banking Services customers, ensuring high service levels and effective SLA management. Ensure all products and systems comply with relevant regulations (FCA, PSD2, Open Banking, DORA, etc.). Coordinate cross team performance and load testing for customer facing services, ensuring end to end coverage across domains and clear ownership of remediation actions. Significant experience in product management, or demonstrable experience preferably in banking, fintech, or API driven environments. Proven experience leading product teams and managing cross functional stakeholders. Deep understanding of core banking systems, financial products, and API ecosystems. Strong knowledge of regulatory frameworks (FCA, PSD2, Open Banking, DORA). Experience with roadmap management, compliance, risk management, and release processes. Excellent communication, analytical, and problem solving skills. Proficiency with Jira, Confluence, and agile methodologies. Ability to balance strategic vision with hands on execution. Benefits Competitive salary & lots of opportunities to learn, grow and progress professionally. Open and inclusive culture. Fantastic offices and great working environment. Vitality Health Plan (includes private health insurance, travel insurance, gym discounts) Life assurance - 4 salary. Income protection insurance - 75% 28 days holiday plus 3 additional days, and further days for various key life events as well as the opportunity to sell up to 5 days per calendar year. Swap public/bank holidays each year for alternative days that align with your personal, cultural, or religious observances. Enhanced family friendly and family forming policies. Access to a wide range of retail discounts. Team socials. Apply for this job To apply, click the "Apply" button above and submit your CV and cover letter. We look forward to hearing from you.
Senior Conversational Designer (Conversational AI / Agentic AI) Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Location : London - 2 days per week onsite (Thursday & Friday, with some flexibility) Contract : 6 months (strong likelihood of extension) Rate : 600 per day (inside IR35) The Opportunity We're working with a major UK financial services organisation that is investing heavily in next-generation Conversational AI. This role sits within a brand-new, greenfield proposition, focused on evolving traditional chatbots into agentic AI experiences that can reason, act, and support customers in more meaningful ways. This is a rare opportunity for a senior-level conversational designer to help define the approach, processes, and standards for conversational AI at enterprise scale, within a highly visible and innovative programme. What You'll Be Doing Lead the design of customer-facing conversational AI experiences, including an AI-powered savings and investments assistant Apply core conversation design principles to complex, probabilistic AI systems and agentic workflows Design and evolve natural, human-like back-and-forth conversational interactions Work across discovery, journey mapping, and problem framing to deeply understand user needs Help establish new design processes and ways of working in an environment with no existing blueprint Collaborate closely with designers, product, and engineering teams Take ownership of design decisions, clearly articulate the rationale, and influence direction across the team What We're Looking For Strong, hands-on experience in Conversational AI (essential) Background in content design, with a clear move into conversation design Deep understanding of human conversation fundamentals and how they translate into machine-led interactions Experience designing conversational interfaces using large language models (LLMs) Comfortable working in fast-paced, experimental environments with evolving requirements Confident senior designer who can lead through ambiguity and bring others along Curious, engaged, and ideally active in design communities, bringing external thinking into the organisation Tools & Technologies Figma Large Language Models (LLMs) Conversational and agentic AI interfaces Candidates will ideally show evidence of the above in their CV to be considered please click the "apply" button. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly.
Jan 06, 2026
Contractor
Senior Conversational Designer (Conversational AI / Agentic AI) Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Location : London - 2 days per week onsite (Thursday & Friday, with some flexibility) Contract : 6 months (strong likelihood of extension) Rate : 600 per day (inside IR35) The Opportunity We're working with a major UK financial services organisation that is investing heavily in next-generation Conversational AI. This role sits within a brand-new, greenfield proposition, focused on evolving traditional chatbots into agentic AI experiences that can reason, act, and support customers in more meaningful ways. This is a rare opportunity for a senior-level conversational designer to help define the approach, processes, and standards for conversational AI at enterprise scale, within a highly visible and innovative programme. What You'll Be Doing Lead the design of customer-facing conversational AI experiences, including an AI-powered savings and investments assistant Apply core conversation design principles to complex, probabilistic AI systems and agentic workflows Design and evolve natural, human-like back-and-forth conversational interactions Work across discovery, journey mapping, and problem framing to deeply understand user needs Help establish new design processes and ways of working in an environment with no existing blueprint Collaborate closely with designers, product, and engineering teams Take ownership of design decisions, clearly articulate the rationale, and influence direction across the team What We're Looking For Strong, hands-on experience in Conversational AI (essential) Background in content design, with a clear move into conversation design Deep understanding of human conversation fundamentals and how they translate into machine-led interactions Experience designing conversational interfaces using large language models (LLMs) Comfortable working in fast-paced, experimental environments with evolving requirements Confident senior designer who can lead through ambiguity and bring others along Curious, engaged, and ideally active in design communities, bringing external thinking into the organisation Tools & Technologies Figma Large Language Models (LLMs) Conversational and agentic AI interfaces Candidates will ideally show evidence of the above in their CV to be considered please click the "apply" button. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly.
Overview At Engine by Starling, we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. Engine is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling Bank, and two years ago we split out as a separate business. Starling Bank has seen exceptional growth and success, and a large part of that is down to the fact that we have built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features and efficient back-office processes that have helped achieve Starling's success. As a company, everyone is expected to roll up their sleeves to help deliver great outcomes for our clients. We are an engineering led company and we're looking for someone who will be excited by the potential for Engine's technology to transform banking in different markets around the world. Hybrid Working We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. About the Role The Engine Platform is a highly configurable core banking platform, supporting clients globally. This role is focused on development and delivery of our core Platform technical strategy, such as integrations, connections, configurations, and internal tools to facilitate the platform's growth and allow our clients to integrate with their local providers into the platform. As a Technical Platform Owner at Engine, you will collaborate closely with teams across Technology and work with our engineering and product teams to ensure that our technology platform meets the needs of our clients and partner engineers who integrate with it. You will also ensure that the platform aligns with the company's broader technical strategy, long term goals and make integrating with Engine as seamless as possible. At Engine, we spend our time building products that we're really proud of. We focus on the experience, often delivering things with real polish but sometimes making a fast strategic move. We think being good at product requires clear communication, a sense of focus, and to challenge the conventional ways of doing things. We're open-minded when it comes to hiring, we care more about skills and attitude than specific experience or qualifications. Key Responsibilities Work with platform engineering teams to develop and communicate a cohesive product roadmap that delivers high-impact outcomes that improve developer productivity and experience for our clients engineers. Gather feedback and break down problems: Actively listen to teams for pain points and feedback, gather requirements, and break down complex problems into actionable projects across teams. Drive adoption and education: Promote the platform's capabilities by creating clear documentation (with the help of our technical writers), providing training and guidance to our internal teams. Define and Measure Success: Establish and track key technical and business metrics like API latency, developer satisfaction, integration time, and platform adoption rates to ensure our strategy is impactful. Ensure security and compliance: Collaborate with security and compliance teams to embed best practices and meet all regulatory requirements. Qualifications A deep, hands-on understanding of how modern, distributed systems are built at scale. You should be able to articulate the trade-offs of different architectural decisions and speak fluently about REST APIs, webhooks, event-driven architecture, and asynchronous communication patterns. Hands-on engineering experience or a technical background. Proven experience as a product or platform owner in a highly technical domain. Ideally, you've been a part of a team that has scaled a platform from a foundational stage to a widely adopted product. The ability to simplify and provide clarity on complex, architectural problems to a wide range of stakeholders, from junior engineers to executive leadership. Experience in making evidence-based product decisions using both qualitative and quantitative data, specifically within a technical product context. A proven ability to act as a voice for the user and influence teams and stakeholders without direct authority, particularly in engineering-led environments. You should be comfortable working directly with engineers, both internally and externally. You can "speak their language" and have a strong understanding of how they would integrate into a technical platform. Experience building B2B SaaS products from the ground up. Nice to have Experience integrating with a core banking platform. Experience in the FinTech or banking industry. Experience in taking a software from an internal tool to an external, revenue-generating product. Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: Stage 1 - 45 mins with someone from the tech team Stage 2 - 60 min with two team members Stage 3 - Final with either CTO/ Deputy CTO or Engineering Director Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Engine by Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Engine by Starling and Starling Bank will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Jan 06, 2026
Full time
Overview At Engine by Starling, we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. Engine is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling Bank, and two years ago we split out as a separate business. Starling Bank has seen exceptional growth and success, and a large part of that is down to the fact that we have built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features and efficient back-office processes that have helped achieve Starling's success. As a company, everyone is expected to roll up their sleeves to help deliver great outcomes for our clients. We are an engineering led company and we're looking for someone who will be excited by the potential for Engine's technology to transform banking in different markets around the world. Hybrid Working We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. About the Role The Engine Platform is a highly configurable core banking platform, supporting clients globally. This role is focused on development and delivery of our core Platform technical strategy, such as integrations, connections, configurations, and internal tools to facilitate the platform's growth and allow our clients to integrate with their local providers into the platform. As a Technical Platform Owner at Engine, you will collaborate closely with teams across Technology and work with our engineering and product teams to ensure that our technology platform meets the needs of our clients and partner engineers who integrate with it. You will also ensure that the platform aligns with the company's broader technical strategy, long term goals and make integrating with Engine as seamless as possible. At Engine, we spend our time building products that we're really proud of. We focus on the experience, often delivering things with real polish but sometimes making a fast strategic move. We think being good at product requires clear communication, a sense of focus, and to challenge the conventional ways of doing things. We're open-minded when it comes to hiring, we care more about skills and attitude than specific experience or qualifications. Key Responsibilities Work with platform engineering teams to develop and communicate a cohesive product roadmap that delivers high-impact outcomes that improve developer productivity and experience for our clients engineers. Gather feedback and break down problems: Actively listen to teams for pain points and feedback, gather requirements, and break down complex problems into actionable projects across teams. Drive adoption and education: Promote the platform's capabilities by creating clear documentation (with the help of our technical writers), providing training and guidance to our internal teams. Define and Measure Success: Establish and track key technical and business metrics like API latency, developer satisfaction, integration time, and platform adoption rates to ensure our strategy is impactful. Ensure security and compliance: Collaborate with security and compliance teams to embed best practices and meet all regulatory requirements. Qualifications A deep, hands-on understanding of how modern, distributed systems are built at scale. You should be able to articulate the trade-offs of different architectural decisions and speak fluently about REST APIs, webhooks, event-driven architecture, and asynchronous communication patterns. Hands-on engineering experience or a technical background. Proven experience as a product or platform owner in a highly technical domain. Ideally, you've been a part of a team that has scaled a platform from a foundational stage to a widely adopted product. The ability to simplify and provide clarity on complex, architectural problems to a wide range of stakeholders, from junior engineers to executive leadership. Experience in making evidence-based product decisions using both qualitative and quantitative data, specifically within a technical product context. A proven ability to act as a voice for the user and influence teams and stakeholders without direct authority, particularly in engineering-led environments. You should be comfortable working directly with engineers, both internally and externally. You can "speak their language" and have a strong understanding of how they would integrate into a technical platform. Experience building B2B SaaS products from the ground up. Nice to have Experience integrating with a core banking platform. Experience in the FinTech or banking industry. Experience in taking a software from an internal tool to an external, revenue-generating product. Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: Stage 1 - 45 mins with someone from the tech team Stage 2 - 60 min with two team members Stage 3 - Final with either CTO/ Deputy CTO or Engineering Director Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Engine by Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Engine by Starling and Starling Bank will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Our insurance clients engage us to solve their most complex problems, helping them to shape and deliver a strategy in response to new competition, the increased focus on the Digital environment, and the rise of the number of InsurTechs revolutionising the competitive landscape. As part of this team, you'll work alongside a team of Insurance specialists from across Insurance markets and will be able to quickly build upon your existing industry knowledge and consultancy skills to develop your expertise. We will be looking to you to help lead project teams and develop the talent and insight in our community. As part of Insurance Operations & Domain Solutions team, you'll be working with a multitude of market leading teams from Deloitte to deliver value to our clients across the full delivery lifecycle starting from strategy and proposition definition to detailed operations and tech design, and being part of engineering and implementation teams to deliver for our clients. We have a diverse team with vast knowledge, experience and backgrounds enabling us to provide the best value to our clients. Within our team you will have the opportunity to work alongside and collaborate with industry experts as well as having access to a range of both internal and industry certified learning courses and qualifications. If you're looking for a role in a fast paced, exciting environment where you can make a big impact in the General Insurance, London Markets or Life & Pension insurers this is the role for you. Benefiting from early client exposure and working with and learning from some of the top practitioners in our field, you will develop quickly, add real value and build credibility in the industry from an early stage thus increasing your own marketability. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte?It'show we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, whereverwe arein the world, welead the way,serve with integrity, take care of each other ,fosterinclusion, andcollaborate for measurable impact. These five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity As a Delivery Lead within Deloitte's Insurance practice, you will be a driving force in delivering impactful technology and transformation projects for our clients. You will take ownership of the end-to-end project lifecycle, from initial planning and requirements gathering to successful implementation and delivery. Your leadership, combined with your deep understanding of the insurance industry and project management methodologies, will be crucial in navigating complex projects and exceeding client expectations. The specific roles and responsibilities of the role are as follows: Apply project management methodologies, establish guidelines and ways of working in complex delivery and stakeholder environments to successfully deliver engagements. Manage workstreams across a full project lifecycle, including integrating into wider programme or organisation governance routines as required. Work closely with key internal and client stakeholders and effectively demonstrate core project and people management skills. Maintain and improve the existing project governance to promote stakeholder confidence by ensuring that financial and RAID reporting is timely, accurate, actionable, and fit for purpose. Ensure that both your progress, and that of the team, is not blocked and team members are able to access people and tools they need to achieve their goals. Support clients throughout project lifecycle including project planning, requirements gathering & process definition. Work within diverse teams to help deliver measurable business outcomes to quality and timescales. Mentor, Coach and Manage performance of junior members of the practice, supporting their career development, learning and well-being. Build effective relationships with stakeholders at all levels & geographies across all business workstreams including Operations, Risk and IT as well as internal project stakeholders, including Developers / Testers / UI/UX teams - depending on the lifecycle of the project. Lead business development work such as pre-sales, bid preparation and client presentations. Participate in internal Deloitte practice development activities to assist the growth of the insurance practice and the Industry Solutions division including supporting the firm's commitment to creating a more diverse and inclusive culture. Be open to continuing education in keeping oneself updated on the latest skill sets & certifications. Connect to your skills and professional experience We are looking for enthusiastic and passionate individuals who are driving change and real impact for the Insurance industry. An independent thinker who also thrives as part of a team, with excellent communication and presentation skills. Someone who enjoys solving new and complex problems and challenging themselves to work in new fields to contribute to market facing propositions, client engagements and internal initiatives. Dedicated to learning and staying up to date with emerging market and industry trends. Professional experience needs to include: Proven experience of working in a similar role in a professional services business with project management experience, with hands on experience of leading on projects through a full lifecycle of initial requirements gathering and specification through to the acceptance and delivery of solutions/outcomes. Experience gained within a leading insurer, broker, or consulting firm with a track record of high performance and success in complex and high impact roles. Exceptionally well versed in project management methodologies (Agile, Waterfall, Hybrid) and PMO functions. Significant experience in one of the following delivery areas: Technology Delivery (including Cloud) Business Transformation Roadmap Design Delivery Resource Planning Significant experience in one of the following functional areas: General Insurance processes, reporting and governance across quote, placement Underwriting, Policy administration, Billing, Claims, Accounts/ Finance & Risk Management. London Market specific processes, reporting and governance. Outward & Inward Reinsurance Underwriting, Accounting and Claims. Well-versed in emerging technology trends in insurance and broader financial services. Experienced in managing senior stakeholder relationships. Preferably you will also have: Experience leading (consulting) bids, e.g. responding to RFI/RFP, and developing industry relationships. Experience in implementing AI-driven solution within the general insurance lifecycle (e.g., claims automation, fraud detection, risk assessment, etc.) is highly desirable. Connect to your business -Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Engineering, AI and Data We lead transformation at the heart of our clients; re-engineering the core of our clients' organisations, helping to unleash growth, and creating better futures for their customers, citizens and employees. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte's clients include many of the world's largest organisations; I wanted to be part of a team that made a difference that I could be proud of." - Dan, Technology & Transformation "I get to work on projects that help clients in a sector I feel truly passionate about." - Rhiannon, Technology & Transformation "Everyone always says "it's the people," and that's true. Working for a brand you feel proud of feels pretty good too. And you don't have any stress about fitting into a particular stereotype, because there are so many different types of people in Deloitte Digital." - Gillian, Technology & Transformation . click apply for full job details
Jan 06, 2026
Full time
Our insurance clients engage us to solve their most complex problems, helping them to shape and deliver a strategy in response to new competition, the increased focus on the Digital environment, and the rise of the number of InsurTechs revolutionising the competitive landscape. As part of this team, you'll work alongside a team of Insurance specialists from across Insurance markets and will be able to quickly build upon your existing industry knowledge and consultancy skills to develop your expertise. We will be looking to you to help lead project teams and develop the talent and insight in our community. As part of Insurance Operations & Domain Solutions team, you'll be working with a multitude of market leading teams from Deloitte to deliver value to our clients across the full delivery lifecycle starting from strategy and proposition definition to detailed operations and tech design, and being part of engineering and implementation teams to deliver for our clients. We have a diverse team with vast knowledge, experience and backgrounds enabling us to provide the best value to our clients. Within our team you will have the opportunity to work alongside and collaborate with industry experts as well as having access to a range of both internal and industry certified learning courses and qualifications. If you're looking for a role in a fast paced, exciting environment where you can make a big impact in the General Insurance, London Markets or Life & Pension insurers this is the role for you. Benefiting from early client exposure and working with and learning from some of the top practitioners in our field, you will develop quickly, add real value and build credibility in the industry from an early stage thus increasing your own marketability. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte?It'show we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, whereverwe arein the world, welead the way,serve with integrity, take care of each other ,fosterinclusion, andcollaborate for measurable impact. These five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity As a Delivery Lead within Deloitte's Insurance practice, you will be a driving force in delivering impactful technology and transformation projects for our clients. You will take ownership of the end-to-end project lifecycle, from initial planning and requirements gathering to successful implementation and delivery. Your leadership, combined with your deep understanding of the insurance industry and project management methodologies, will be crucial in navigating complex projects and exceeding client expectations. The specific roles and responsibilities of the role are as follows: Apply project management methodologies, establish guidelines and ways of working in complex delivery and stakeholder environments to successfully deliver engagements. Manage workstreams across a full project lifecycle, including integrating into wider programme or organisation governance routines as required. Work closely with key internal and client stakeholders and effectively demonstrate core project and people management skills. Maintain and improve the existing project governance to promote stakeholder confidence by ensuring that financial and RAID reporting is timely, accurate, actionable, and fit for purpose. Ensure that both your progress, and that of the team, is not blocked and team members are able to access people and tools they need to achieve their goals. Support clients throughout project lifecycle including project planning, requirements gathering & process definition. Work within diverse teams to help deliver measurable business outcomes to quality and timescales. Mentor, Coach and Manage performance of junior members of the practice, supporting their career development, learning and well-being. Build effective relationships with stakeholders at all levels & geographies across all business workstreams including Operations, Risk and IT as well as internal project stakeholders, including Developers / Testers / UI/UX teams - depending on the lifecycle of the project. Lead business development work such as pre-sales, bid preparation and client presentations. Participate in internal Deloitte practice development activities to assist the growth of the insurance practice and the Industry Solutions division including supporting the firm's commitment to creating a more diverse and inclusive culture. Be open to continuing education in keeping oneself updated on the latest skill sets & certifications. Connect to your skills and professional experience We are looking for enthusiastic and passionate individuals who are driving change and real impact for the Insurance industry. An independent thinker who also thrives as part of a team, with excellent communication and presentation skills. Someone who enjoys solving new and complex problems and challenging themselves to work in new fields to contribute to market facing propositions, client engagements and internal initiatives. Dedicated to learning and staying up to date with emerging market and industry trends. Professional experience needs to include: Proven experience of working in a similar role in a professional services business with project management experience, with hands on experience of leading on projects through a full lifecycle of initial requirements gathering and specification through to the acceptance and delivery of solutions/outcomes. Experience gained within a leading insurer, broker, or consulting firm with a track record of high performance and success in complex and high impact roles. Exceptionally well versed in project management methodologies (Agile, Waterfall, Hybrid) and PMO functions. Significant experience in one of the following delivery areas: Technology Delivery (including Cloud) Business Transformation Roadmap Design Delivery Resource Planning Significant experience in one of the following functional areas: General Insurance processes, reporting and governance across quote, placement Underwriting, Policy administration, Billing, Claims, Accounts/ Finance & Risk Management. London Market specific processes, reporting and governance. Outward & Inward Reinsurance Underwriting, Accounting and Claims. Well-versed in emerging technology trends in insurance and broader financial services. Experienced in managing senior stakeholder relationships. Preferably you will also have: Experience leading (consulting) bids, e.g. responding to RFI/RFP, and developing industry relationships. Experience in implementing AI-driven solution within the general insurance lifecycle (e.g., claims automation, fraud detection, risk assessment, etc.) is highly desirable. Connect to your business -Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Engineering, AI and Data We lead transformation at the heart of our clients; re-engineering the core of our clients' organisations, helping to unleash growth, and creating better futures for their customers, citizens and employees. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte's clients include many of the world's largest organisations; I wanted to be part of a team that made a difference that I could be proud of." - Dan, Technology & Transformation "I get to work on projects that help clients in a sector I feel truly passionate about." - Rhiannon, Technology & Transformation "Everyone always says "it's the people," and that's true. Working for a brand you feel proud of feels pretty good too. And you don't have any stress about fitting into a particular stereotype, because there are so many different types of people in Deloitte Digital." - Gillian, Technology & Transformation . click apply for full job details
Introduction SymphonyAI Financial Services is seeking a Senior Product Manager (AI First) to lead the product vision and roadmap for our Sensa Investigation - the central case management, workflow, and analyst experience layer across our financial crime and compliance portfolio (ie., AML Transaction Monitoring, KYC, Sanctions, Fraud and extending across the Compliance and Risk framework). This role is ideal for a hands on, AI native product leader who deeply understands financial crime investigations and disclosures, and is excited to re imagine the end to end investigation lifecycle using AI and Agentic AI - from alert triage and case creation through investigation, collaboration, decisioning, disclosure/reporting, and post case learning. You will own the product strategy for Sensa Investigation, define and deliver an AI first analyst experience, and drive cross functional execution with engineering, design, data science, go to market teams, and customers. Job Description Key Responsibilities Product Vision & Strategy Define and continuously refine the product vision, strategy, and multi year roadmap for Sensa Investigation as the core investigation and case management platform for SymphonyAI Financial Services. Develop a clear AI first and Agentic AI strategy for investigations, spanning intelligent alert triage, dynamic case assembly, automated evidence gathering, recommended actions, draft decisions, and disclosures. Translate market trends, regulatory developments, and customer feedback into a cohesive, differentiated product strategy that aligns with SymphonyAI's platform and portfolio direction. Define the role of Sensa Investigation within the overall product suite (screening, monitoring, KYC/CDD, fraud, market surveillance, customer risk rating, entity resolution, etc.) and ensure tight product integration. Domain & Customer Leadership Act as a domain expert and trusted partner to our customers on AML TM, KYC, Sanctions, Fraud, and Financial Crime investigations - including typologies, investigative workflows, adverse media, escalation rules, quality assurance, and governance. Deeply understand investigation and case management processes (e.g., Level 1 / Level 2 / Level 3 investigations, referrals, escalations, quality checks, audit, closure, SAR/STR/SMR filing, regulatory disclosures, and post case reviews). Engage regularly with compliance officers, investigation teams, operations leaders, and technology stakeholders at Tier 1 and Tier 2 financial institutions to understand pain points and validate concepts. Maintain a strong understanding of global regulations and expectations impacting investigations (e.g., BSA/AML, FATF, OFAC, EU AML directives, sanctions regimes, fraud and consumer protection regs, surveillance regulations). AI & Agentic AI Productization Partner with AI/ML and data science teams to define AI powered investigation capabilities, including: Intelligent case creation, clustering, and prioritization. Agent driven evidence gathering across internal and external data sources. AI copilots for investigators (guided investigations, recommended next steps, narrative generation). Automated/draft disclosures and regulatory reports (e.g., SAR/STR narratives, supporting documentation, decision rationales). Continuous learning from case outcomes, QA feedback, and regulatory changes. Define Agentic AI patterns and use cases for autonomous or semi autonomous workflows (e.g., auto closure of low risk alerts, pre investigation triage, periodic review workflows, negative news investigations). Own the balance between AI innovation, explainability, controls, and regulatory defensibility - ensuring all AI driven features meet standards for transparency, auditability, and human in the loop oversight. Collaborate with platform and engineering teams to align Sensa Investigation capabilities with the underlying AI platform, data fabric, ontologies, and workflow engines. Product Execution & Delivery Translate strategy into clear, prioritized product roadmaps, epics, and user stories with crisp acceptance criteria and measurable outcomes. Lead backlog grooming, sprint planning, and release scoping in close partnership with engineering, UX, and data science. Drive the end to end product lifecycle - from concept and discovery through design, build, test, launch, and iterative improvement. Collaborate with UX to design intuitive, high performance analyst and manager experiences - dashboards, queues, case views, timelines, evidence workspaces, investigation notebooks, and reporting. Ensure the product meets the needs of complex enterprise deployments - including multi jurisdiction and multi business unit operations, configurable workflows, permissions, data residency, and extensibility. Stakeholder & Go To Market Collaboration Partner with Sales, Customer Success, and Solutions teams to support strategic opportunities, customer workshops, RFP responses, and demos. Own the pricing, packaging, ROI narrative and competitive differentiation, ultimately driving revenue growth. Provide product expertise and positioning to Marketing for messaging, collateral, and thought leadership (whitepapers, webinars, conference talks). Work closely with Implementation and Professional Services teams to ensure that Sensa Investigation is deployable, configurable, and scalable in real world environments. Define and track product KPIs and customer value metrics (e.g., case handling time, investigation quality, consistency of decisions, SAR/NFA mix, productivity uplift, AI adoption and impact). What Success Looks Like (First 12-18 Months) A clear, multi release roadmap for Sensa Investigation that is understood and endorsed by internal stakeholders and key customers. Delivery of high impact AI and Agentic AI features that demonstrably improve investigation efficiency, quality, and consistency. Strong customer adoption and satisfaction, with Sensa Investigation recognized as the primary console and workflow engine for investigators across multiple domains. Documented value stories and case studies around productivity gains, improved disclosure quality, and risk outcomes enabled by the platform. A clear feedback and learning loop between customers, engineering, and AI teams that continuously improves both product capabilities and underlying models. Candidate Profile Experience 7+ years of product management experience, with significant time in financial services, regtech, or fintech, ideally focused on financial crime or compliance products. Deep practical exposure to case management and investigations workflows in one or more of the following domains: AML transaction monitoring and investigations KYC/CDD and periodic reviews Sanctions and name screening investigations Fraud investigations (payments, cards, digital channels) Trade/market surveillance or conduct risk investigations Experience building and shipping AI powered enterprise products, preferably involving intelligent workflows, recommendations, copilots, or autonomous/agentic components. Proven track record of driving complex B2B or SaaS products from concept to successful market adoption across multiple releases. Experience working with global banks, broker dealers, insurers, or large fintechs, understanding their governance, risk, compliance, and technology landscapes. Skills & Competencies AI First Product Mindset: Ability to think from first principles about how AI and Agentic AI can reshape the investigation lifecycle, not just add point features. Comfort working with LLMs, ML models, retrieval systems, and orchestration frameworks, and translating these into user facing capabilities and requirements. Domain Depth in Investigations & Disclosures: Strong understanding of how investigators work day to day: data they consume, tools they use, pain points in existing case management and workflow tools. Familiarity with the end to end disclosure lifecycle (e.g., SAR/STR narrative standards, supporting documentation, internal approvals, regulatory expectations around timeliness and quality). Product Leadership & Execution: Demonstrated ability to own a product area end to end, set direction, and lead cross functional teams. Strong skills in requirements discovery, prioritization, trade off decisions, and stakeholder management. Data driven decision maker, comfortable with defining metrics, experiments, and success criteria. User Centric & Design Oriented: Passion for creating best in class analyst and case manager experiences that reduce friction, cognitive load, and operational risk. Ability to work closely with UX to turn complex workflows into simple, powerful, and intuitive experiences. Communication & Influence: Excellent written and verbal communication skills, including the ability to explain AI driven features and constraints in business terms to non technical stakeholders. Comfortable presenting to executives, regulators, and senior compliance stakeholders, as well as leading detailed working sessions with investigators and operations teams. Education Bachelor's degree in Computer Science, Engineering, Data Science, Business, or related field. Nice to Have . click apply for full job details
Jan 06, 2026
Full time
Introduction SymphonyAI Financial Services is seeking a Senior Product Manager (AI First) to lead the product vision and roadmap for our Sensa Investigation - the central case management, workflow, and analyst experience layer across our financial crime and compliance portfolio (ie., AML Transaction Monitoring, KYC, Sanctions, Fraud and extending across the Compliance and Risk framework). This role is ideal for a hands on, AI native product leader who deeply understands financial crime investigations and disclosures, and is excited to re imagine the end to end investigation lifecycle using AI and Agentic AI - from alert triage and case creation through investigation, collaboration, decisioning, disclosure/reporting, and post case learning. You will own the product strategy for Sensa Investigation, define and deliver an AI first analyst experience, and drive cross functional execution with engineering, design, data science, go to market teams, and customers. Job Description Key Responsibilities Product Vision & Strategy Define and continuously refine the product vision, strategy, and multi year roadmap for Sensa Investigation as the core investigation and case management platform for SymphonyAI Financial Services. Develop a clear AI first and Agentic AI strategy for investigations, spanning intelligent alert triage, dynamic case assembly, automated evidence gathering, recommended actions, draft decisions, and disclosures. Translate market trends, regulatory developments, and customer feedback into a cohesive, differentiated product strategy that aligns with SymphonyAI's platform and portfolio direction. Define the role of Sensa Investigation within the overall product suite (screening, monitoring, KYC/CDD, fraud, market surveillance, customer risk rating, entity resolution, etc.) and ensure tight product integration. Domain & Customer Leadership Act as a domain expert and trusted partner to our customers on AML TM, KYC, Sanctions, Fraud, and Financial Crime investigations - including typologies, investigative workflows, adverse media, escalation rules, quality assurance, and governance. Deeply understand investigation and case management processes (e.g., Level 1 / Level 2 / Level 3 investigations, referrals, escalations, quality checks, audit, closure, SAR/STR/SMR filing, regulatory disclosures, and post case reviews). Engage regularly with compliance officers, investigation teams, operations leaders, and technology stakeholders at Tier 1 and Tier 2 financial institutions to understand pain points and validate concepts. Maintain a strong understanding of global regulations and expectations impacting investigations (e.g., BSA/AML, FATF, OFAC, EU AML directives, sanctions regimes, fraud and consumer protection regs, surveillance regulations). AI & Agentic AI Productization Partner with AI/ML and data science teams to define AI powered investigation capabilities, including: Intelligent case creation, clustering, and prioritization. Agent driven evidence gathering across internal and external data sources. AI copilots for investigators (guided investigations, recommended next steps, narrative generation). Automated/draft disclosures and regulatory reports (e.g., SAR/STR narratives, supporting documentation, decision rationales). Continuous learning from case outcomes, QA feedback, and regulatory changes. Define Agentic AI patterns and use cases for autonomous or semi autonomous workflows (e.g., auto closure of low risk alerts, pre investigation triage, periodic review workflows, negative news investigations). Own the balance between AI innovation, explainability, controls, and regulatory defensibility - ensuring all AI driven features meet standards for transparency, auditability, and human in the loop oversight. Collaborate with platform and engineering teams to align Sensa Investigation capabilities with the underlying AI platform, data fabric, ontologies, and workflow engines. Product Execution & Delivery Translate strategy into clear, prioritized product roadmaps, epics, and user stories with crisp acceptance criteria and measurable outcomes. Lead backlog grooming, sprint planning, and release scoping in close partnership with engineering, UX, and data science. Drive the end to end product lifecycle - from concept and discovery through design, build, test, launch, and iterative improvement. Collaborate with UX to design intuitive, high performance analyst and manager experiences - dashboards, queues, case views, timelines, evidence workspaces, investigation notebooks, and reporting. Ensure the product meets the needs of complex enterprise deployments - including multi jurisdiction and multi business unit operations, configurable workflows, permissions, data residency, and extensibility. Stakeholder & Go To Market Collaboration Partner with Sales, Customer Success, and Solutions teams to support strategic opportunities, customer workshops, RFP responses, and demos. Own the pricing, packaging, ROI narrative and competitive differentiation, ultimately driving revenue growth. Provide product expertise and positioning to Marketing for messaging, collateral, and thought leadership (whitepapers, webinars, conference talks). Work closely with Implementation and Professional Services teams to ensure that Sensa Investigation is deployable, configurable, and scalable in real world environments. Define and track product KPIs and customer value metrics (e.g., case handling time, investigation quality, consistency of decisions, SAR/NFA mix, productivity uplift, AI adoption and impact). What Success Looks Like (First 12-18 Months) A clear, multi release roadmap for Sensa Investigation that is understood and endorsed by internal stakeholders and key customers. Delivery of high impact AI and Agentic AI features that demonstrably improve investigation efficiency, quality, and consistency. Strong customer adoption and satisfaction, with Sensa Investigation recognized as the primary console and workflow engine for investigators across multiple domains. Documented value stories and case studies around productivity gains, improved disclosure quality, and risk outcomes enabled by the platform. A clear feedback and learning loop between customers, engineering, and AI teams that continuously improves both product capabilities and underlying models. Candidate Profile Experience 7+ years of product management experience, with significant time in financial services, regtech, or fintech, ideally focused on financial crime or compliance products. Deep practical exposure to case management and investigations workflows in one or more of the following domains: AML transaction monitoring and investigations KYC/CDD and periodic reviews Sanctions and name screening investigations Fraud investigations (payments, cards, digital channels) Trade/market surveillance or conduct risk investigations Experience building and shipping AI powered enterprise products, preferably involving intelligent workflows, recommendations, copilots, or autonomous/agentic components. Proven track record of driving complex B2B or SaaS products from concept to successful market adoption across multiple releases. Experience working with global banks, broker dealers, insurers, or large fintechs, understanding their governance, risk, compliance, and technology landscapes. Skills & Competencies AI First Product Mindset: Ability to think from first principles about how AI and Agentic AI can reshape the investigation lifecycle, not just add point features. Comfort working with LLMs, ML models, retrieval systems, and orchestration frameworks, and translating these into user facing capabilities and requirements. Domain Depth in Investigations & Disclosures: Strong understanding of how investigators work day to day: data they consume, tools they use, pain points in existing case management and workflow tools. Familiarity with the end to end disclosure lifecycle (e.g., SAR/STR narrative standards, supporting documentation, internal approvals, regulatory expectations around timeliness and quality). Product Leadership & Execution: Demonstrated ability to own a product area end to end, set direction, and lead cross functional teams. Strong skills in requirements discovery, prioritization, trade off decisions, and stakeholder management. Data driven decision maker, comfortable with defining metrics, experiments, and success criteria. User Centric & Design Oriented: Passion for creating best in class analyst and case manager experiences that reduce friction, cognitive load, and operational risk. Ability to work closely with UX to turn complex workflows into simple, powerful, and intuitive experiences. Communication & Influence: Excellent written and verbal communication skills, including the ability to explain AI driven features and constraints in business terms to non technical stakeholders. Comfortable presenting to executives, regulators, and senior compliance stakeholders, as well as leading detailed working sessions with investigators and operations teams. Education Bachelor's degree in Computer Science, Engineering, Data Science, Business, or related field. Nice to Have . click apply for full job details
About Unlimit Founded in 2009, Unlimit is a global fintech company with 16 offices worldwide and more than 500 employees, offering a comprehensive portfolio of financial services-from acquiring (payment processing) to banking-as-a-service. Our mission is to be "ready for tomorrow," providing our customers with stability in the ever-changing financial landscape and empowering them to seize opportunities ahead of the curve. While others observe, our customers take the lead. About The Job As a Temenos Lead Specialist at Unlimit, you will be at the forefront of architecting, integrating, and evolving our Temenos ecosystem to power next-generation payments and banking services. This is more than an implementation role - you'll lead cross-functional initiatives, guide technical teams, and leverage AI-driven insights to optimize performance, scalability, and compliance. You'll be responsible for defining best practices, driving end-to-end delivery of complex configurations, and ensuring our Temenos solutions stay ahead of business demands and regulatory changes. From enabling intelligent automation in transaction flows to enhancing data-driven decision-making, your leadership will ensure our systems operate with precision, resilience, and innovation. If you're ready to lead high-impact projects, mentor specialists, and push the boundaries of what's possible in modern core banking with AI-powered agility - we want you on our team. What you will be doing At Unlimit, AI is not a marketing buzzword - it is the operating principle behind how we build, run, and evolve our banking systems. As the Temenos Lead Specialist, you will lead the transformation of our Temenos ecosystem into an AI-native, self optimizing core that can adapt to market shifts and regulatory changes in real time. You will work at the intersection of architecture, integration, and innovation, ensuring that Temenos Transact (T24) is not just implemented, but reimagined as a platform where AI agents autonomously handle complex operational workflows - from intelligent payment routing to proactive exception resolution - freeing human teams to focus on growth and strategy. You will be responsible for crafting and executing a forward looking architecture strategy that makes annual Temenos upgrades nearly effortless, ensuring we remain continuously aligned with the latest capabilities without disruption to business operations. This will include designing AI enabled monitoring and automation pipelines so our systems not only detect and respond to performance bottlenecks, but anticipate them before they occur. You will drive the integration of Temenos with real time data streams, external fintech ecosystems, and predictive analytics engines, enabling our AI agents to act decisively. Your leadership will guide technical teams to think beyond traditional banking solutions, fostering a culture where compliance, scalability, and innovation coexist without trade offs. You will work closely with business and regulatory stakeholders to ensure that every enhancement, integration, and upgrade advances our strategic vision of a core banking platform that is resilient, agile, and perpetually ahead of the curve. In this role, you will not merely configure Temenos - you will architect its evolution into an AI empowered backbone for global payments and banking. Key Responsibilities Temenos System Configuration: Implement and customize Temenos Transact (T24) modules based on business requirements. Solution Architecture: Translate complex business requirements into technical designs and actionable implementation plans. System Development and Integration: Oversee the configuration, deployment, and CI/CD processes for Temenos Transact (T24) modules. Ensure seamless integration with external systems using modern architecture practices. Performance Optimization: Identify and implement improvements to enhance system performance and reliability. Collaboration: Work closely with cross functional teams to align technical solutions with business objectives. Compliance and Standards: Ensure adherence to payment standards (e.g., SWIFT, SEPA, TARGET) and implement best practices for security and reliability. Requirements Experience: 6+ years in the Temenos environment, with roles such as Senior Product Engineer or similar. Proven experience in leading technical projects and teams. Technical Expertise: Advanced knowledge of Temenos Transact (T24) modules, including AA, TPH, Product Builder, Integration Framework, DSF, and Design Studio. Strong understanding of databases (Oracle/MSSQL/PostgreSQL) and cloud platforms (AWS). Expertise in event driven architecture and API integrations. Banking Knowledge: Solid understanding of payment standards and interfaces, including SWIFT, SEPA, TARGET, BACS, CHAPS, and FPS. Leadership Qualities: Strong analytical skills with a focus on delivering innovative solutions. Excellent communication and the ability to manage and inspire technical teams. Preferred Skills: Experience in the banking, credit card, or payment industry. Familiarity with data migration and Temenos Data Hub. Knowledge of JIRA/Confluence and SCRUM/Agile methodologies. Join Unlimit Team now! Unlimit is an equal opportunity employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief.
Jan 06, 2026
Full time
About Unlimit Founded in 2009, Unlimit is a global fintech company with 16 offices worldwide and more than 500 employees, offering a comprehensive portfolio of financial services-from acquiring (payment processing) to banking-as-a-service. Our mission is to be "ready for tomorrow," providing our customers with stability in the ever-changing financial landscape and empowering them to seize opportunities ahead of the curve. While others observe, our customers take the lead. About The Job As a Temenos Lead Specialist at Unlimit, you will be at the forefront of architecting, integrating, and evolving our Temenos ecosystem to power next-generation payments and banking services. This is more than an implementation role - you'll lead cross-functional initiatives, guide technical teams, and leverage AI-driven insights to optimize performance, scalability, and compliance. You'll be responsible for defining best practices, driving end-to-end delivery of complex configurations, and ensuring our Temenos solutions stay ahead of business demands and regulatory changes. From enabling intelligent automation in transaction flows to enhancing data-driven decision-making, your leadership will ensure our systems operate with precision, resilience, and innovation. If you're ready to lead high-impact projects, mentor specialists, and push the boundaries of what's possible in modern core banking with AI-powered agility - we want you on our team. What you will be doing At Unlimit, AI is not a marketing buzzword - it is the operating principle behind how we build, run, and evolve our banking systems. As the Temenos Lead Specialist, you will lead the transformation of our Temenos ecosystem into an AI-native, self optimizing core that can adapt to market shifts and regulatory changes in real time. You will work at the intersection of architecture, integration, and innovation, ensuring that Temenos Transact (T24) is not just implemented, but reimagined as a platform where AI agents autonomously handle complex operational workflows - from intelligent payment routing to proactive exception resolution - freeing human teams to focus on growth and strategy. You will be responsible for crafting and executing a forward looking architecture strategy that makes annual Temenos upgrades nearly effortless, ensuring we remain continuously aligned with the latest capabilities without disruption to business operations. This will include designing AI enabled monitoring and automation pipelines so our systems not only detect and respond to performance bottlenecks, but anticipate them before they occur. You will drive the integration of Temenos with real time data streams, external fintech ecosystems, and predictive analytics engines, enabling our AI agents to act decisively. Your leadership will guide technical teams to think beyond traditional banking solutions, fostering a culture where compliance, scalability, and innovation coexist without trade offs. You will work closely with business and regulatory stakeholders to ensure that every enhancement, integration, and upgrade advances our strategic vision of a core banking platform that is resilient, agile, and perpetually ahead of the curve. In this role, you will not merely configure Temenos - you will architect its evolution into an AI empowered backbone for global payments and banking. Key Responsibilities Temenos System Configuration: Implement and customize Temenos Transact (T24) modules based on business requirements. Solution Architecture: Translate complex business requirements into technical designs and actionable implementation plans. System Development and Integration: Oversee the configuration, deployment, and CI/CD processes for Temenos Transact (T24) modules. Ensure seamless integration with external systems using modern architecture practices. Performance Optimization: Identify and implement improvements to enhance system performance and reliability. Collaboration: Work closely with cross functional teams to align technical solutions with business objectives. Compliance and Standards: Ensure adherence to payment standards (e.g., SWIFT, SEPA, TARGET) and implement best practices for security and reliability. Requirements Experience: 6+ years in the Temenos environment, with roles such as Senior Product Engineer or similar. Proven experience in leading technical projects and teams. Technical Expertise: Advanced knowledge of Temenos Transact (T24) modules, including AA, TPH, Product Builder, Integration Framework, DSF, and Design Studio. Strong understanding of databases (Oracle/MSSQL/PostgreSQL) and cloud platforms (AWS). Expertise in event driven architecture and API integrations. Banking Knowledge: Solid understanding of payment standards and interfaces, including SWIFT, SEPA, TARGET, BACS, CHAPS, and FPS. Leadership Qualities: Strong analytical skills with a focus on delivering innovative solutions. Excellent communication and the ability to manage and inspire technical teams. Preferred Skills: Experience in the banking, credit card, or payment industry. Familiarity with data migration and Temenos Data Hub. Knowledge of JIRA/Confluence and SCRUM/Agile methodologies. Join Unlimit Team now! Unlimit is an equal opportunity employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief.
About Lightyear We're on a mission to make investing better for everyone in Europe. More specifically, we're making it light years better (sorry we had to!). We're combining multi-currency accounts with unlimited access to global markets so that everyone in Europe can invest without sneaky hidden fees or unnecessary barriers. In just four years, we've gone from idea to fully regulated in both the UK and EU, launched across 25 countries, raised $58M, and built a 70+ strong team from Europe's top fintechs and startups. We're backed by a stellar line-up of investors - including Lightspeed Venture Partners, Sir Richard Branson, Mosaic Ventures, NordicNinja, and some of Europe's top founders like Taavet Hinrikus (Wise), Jaan Tallinn (Skype), and Markus Villig (Bolt). TL;DR Lightyear scaled from zero to $1B+ in customer assets in four years by obsessing over customer success. When customers win, we win. As PM for Experience, you'll do the figuring-out and the building: turn our system, regulatory setup, market reality, and customer mindset into crisp propositions - and ship them with quality and speed. This is a high ownership, high impact role, and your team will meaningfully improve the experience of European investors. Own the experience end-to-end: make investing simple and provide exceptional value for beginners and powerful for experts across web and mobile. Localise deeply: language, taxes, payments, onboarding, disclosures-a truly native feel in every country we serve. Deliver outcomes: raise activation, engagement, and trust through clarity, performance, and craft. What you will do Figure it out Ship it: Understand customer needs, regulatory realities, market landscape, and consumer insight into clear product propositions-then deliver them. Craft world-class journeys: own flows and details that build confidence and speed. Serve every skill level: build beginner pathways with guidance and guardrails, while keeping expert workflows fast and flexible-no bloat, just value. Localise for real markets: incorporate tax logic, languages, products, and UX localisation so the product feels native per country. Lead cross-functionally: partner tightly with Design and Engineering to scope, prioritise, and ship; balance craft with delivery. Decide with evidence: talk to customers; measure the performance; prove what works, kill what doesn't. Raise the bar: set and enforce standards for clarity, performance, accessibility, trust signals, and consistency across core surfaces. Requirements Passion for investing: you are building this product for yourself and then for the rest of Europe. Proven product management experience shipping customer experiences in fintech or another regulated domain. Regulatory intuition: translate compliance/tax/disclosure requirements into product logic, copy, and UI states. Strong UX judgment: you sweat copy, states, edge cases-and keep both beginner and expert paths clean and fast. Interest for AI and technology: comfortable with data, models, queries and systems. Analytical mindset: define meaningful metrics and make evidence-based calls. Customer & market sense: craft propositions that resonate with different European customer segments and needs. Benefits A competitive startup package including tax-advantaged EMI stock options that vest monthly after a one-year cliff. Offices in central London (Old Street). Flexible working hours. A flexible approach to working remotely. Private health insurance. Enhanced parental leave. All the usual office facilities, including free tea, coffee & snacks. Dog-friendly office. Quarterly international team events.
Jan 06, 2026
Full time
About Lightyear We're on a mission to make investing better for everyone in Europe. More specifically, we're making it light years better (sorry we had to!). We're combining multi-currency accounts with unlimited access to global markets so that everyone in Europe can invest without sneaky hidden fees or unnecessary barriers. In just four years, we've gone from idea to fully regulated in both the UK and EU, launched across 25 countries, raised $58M, and built a 70+ strong team from Europe's top fintechs and startups. We're backed by a stellar line-up of investors - including Lightspeed Venture Partners, Sir Richard Branson, Mosaic Ventures, NordicNinja, and some of Europe's top founders like Taavet Hinrikus (Wise), Jaan Tallinn (Skype), and Markus Villig (Bolt). TL;DR Lightyear scaled from zero to $1B+ in customer assets in four years by obsessing over customer success. When customers win, we win. As PM for Experience, you'll do the figuring-out and the building: turn our system, regulatory setup, market reality, and customer mindset into crisp propositions - and ship them with quality and speed. This is a high ownership, high impact role, and your team will meaningfully improve the experience of European investors. Own the experience end-to-end: make investing simple and provide exceptional value for beginners and powerful for experts across web and mobile. Localise deeply: language, taxes, payments, onboarding, disclosures-a truly native feel in every country we serve. Deliver outcomes: raise activation, engagement, and trust through clarity, performance, and craft. What you will do Figure it out Ship it: Understand customer needs, regulatory realities, market landscape, and consumer insight into clear product propositions-then deliver them. Craft world-class journeys: own flows and details that build confidence and speed. Serve every skill level: build beginner pathways with guidance and guardrails, while keeping expert workflows fast and flexible-no bloat, just value. Localise for real markets: incorporate tax logic, languages, products, and UX localisation so the product feels native per country. Lead cross-functionally: partner tightly with Design and Engineering to scope, prioritise, and ship; balance craft with delivery. Decide with evidence: talk to customers; measure the performance; prove what works, kill what doesn't. Raise the bar: set and enforce standards for clarity, performance, accessibility, trust signals, and consistency across core surfaces. Requirements Passion for investing: you are building this product for yourself and then for the rest of Europe. Proven product management experience shipping customer experiences in fintech or another regulated domain. Regulatory intuition: translate compliance/tax/disclosure requirements into product logic, copy, and UI states. Strong UX judgment: you sweat copy, states, edge cases-and keep both beginner and expert paths clean and fast. Interest for AI and technology: comfortable with data, models, queries and systems. Analytical mindset: define meaningful metrics and make evidence-based calls. Customer & market sense: craft propositions that resonate with different European customer segments and needs. Benefits A competitive startup package including tax-advantaged EMI stock options that vest monthly after a one-year cliff. Offices in central London (Old Street). Flexible working hours. A flexible approach to working remotely. Private health insurance. Enhanced parental leave. All the usual office facilities, including free tea, coffee & snacks. Dog-friendly office. Quarterly international team events.
SCIB VP, Trade & Working Capital Middle East Originator page is loaded SCIB VP, Trade & Working Capital Middle East Originatorlocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: ReqSCIB VP, Trade & Working Capital Middle East OriginatorCountry: United Kingdom IT STARTS HERE Santander is evolving from a global, high-impact brand into a technology-driven organization - and our people are central to this transformation. Together, we are building a customer-centric future powered by bold thinking, innovation, and the confidence to challenge what's possible.This is more than a strategic shift. It's an opportunity for ambitious professionals to grow, learn, and make a meaningful impact.Our purpose is to help people and businesses prosper. A strong risk culture underpins everything we do, and all colleagues are expected to take a proactive, responsible approach to risk management.Santander Corporate & Investment Banking (Santander CIB) is our global division supporting some of the world's most complex and sophisticated corporate and institutional clients, delivering tailored solutions and value-added wholesale products to meet their evolving needs. THE DIFFERENCE YOU MAKE SCIB i s looking for a Trade & Working Capital Solutions originator dedicated to the Middle East region, based out of London . We're shaping the way we work through innovation, cutting-edge technology, collaboration and the freedom to explore new ideas. As a Trade originator, you will be responsible for corporate customers in the Middle East and the related P&L in the Trade & Working Capital product domain.Focus countries are UAE and Qatar. To succeed in this role, you will: Originate new Trade & Working Capital business through regular client calling, by developing key relationships and by overseeing junior staff in accelerating and maintaining revenues already in the portfolio. The client portfolio will be defined by Santander's existing strategic SCIB client portfolio, as well as Trade only originated clients. Frequent travel is a requirement of the role, primarily to UAE and Qatar, for client and partner engagement. Coordinate and align on business requests, commercial plans, financial analyses, client / transaction pitches, working alongside the relationship management team, as well as other internal stakeholders (Product, Private Debt Mobilisation, Compliance, Legal, IT, Operations, etc.) to provide a best-in-class service and seamless end to end origination and execution. Maintain knowledge and awareness of key trends across core sectors together with potential applications of our working capital solutions in order to position and facilitate cross-selling opportunities for Santander Deliver client presentations and actively drive sales and coverage initiatives. Manage client journey from sales through implementation, and act as escalation point of contact internally and externally. Manage transactions through the internal approval and execution process, considering the bank's strategic, profitability and risk requirements Adherence to internal processes and governance to ensure control and transparency over sales activity Manage, teach and develop junior staff and support hiring and interviewing What You'll Bring Our people are our greatest strength. Every individual contributes unique perspectives that make us stronger as a team and as an organization. We're enabling teams to go beyond by valuing who they are and empowering what they bring. The following requirements represent the knowledge, skills, and abilities essential for success in this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Strong experience in Banking and or Trade & Working Capital solutions, and Customer facing and or sales experience, in direct contact with clients in the UAE, Qatar and the Middle East region desirable. The candidate should demonstrate expertise in Traditional Trade Finance, Structured Trade and Working Capital solutions, together with Middle East market knowledge. B.A. in Finance, Business Administration or equivalent ideal, or other university and business school qualifications, such as finance, law, engineering, math, physics, or economics, as examples Fluency in English Arabic is a plus What else you need to know This role is based in our Triton Square office in London, conveniently located within walking distance from Euston Station and Warren Street Station. WE VALUE YOUR IMPACT Your contribution matters , and it's recognized. You can expect a fair, competitive reward package that reflects the impact you create and the value you deliver. But we know rewards go beyond numbers. We enable our teams to go beyond through global opportunities and broad career paths. Flexibility that works. Enjoy a hybrid working models-some days remote, some days onsite with your team-along with flexible hours. Pension with generous contributions of up to 12.5% from Santander, depending on your own contribution and length of employment with us 30 days holiday plus bank holidays, with the option to purchase up to 5 contractual days per year Company funded individual private medical insurance Voluntary healthcare benefits at discounted rates such as private medical insurance for your family, dental insurance, healthcare cash plan and health assessments Benefits supporting you and your family, such as death-in-service benefit, income protection, and voluntary life assurance and critical illness cover Share in Santander's success by investing in our Sharesave and Partnership shares plans Learning for life. Access hundreds of courses on our platforms, including exclusive access to our global learning space: Santander Open Academy () Competitive rewards. Receive a highly competitive salary with performance-based bonuses, motivating you to keep growing with us. Financial advantages. Benefit from preferential banking terms, special interest rates on loans, life insurance, and more. Your health is our priority. Through BeHealthy, our global wellness programme, we promote Holistic wellbeing.We're here to keep you motivated , help you reach your goals, and celebrate your progress, every step of the way. For more information about our wide range of benefits and family friendly policies visit our website. Equal Opportunities Santander are an equal opportunities employer. When we talk about diversity, we don't just want to pay lip service. Our customers come from a wide range of backgrounds, and so do our people. It's important to us that we create an inclusive culture where everyone counts, and we particularly welcome applications from different underrepresented groups.For more information on our commitment to equal opportunities, please visit our diversity page. What to do next If this sounds like a role you're interested in, then please apply on the link.Due to high volume of applications we may need to close this role earlier than the advertised date, so recommend submitting an application as soon as possible. (blob:)0:00 / 1:01
Jan 06, 2026
Full time
SCIB VP, Trade & Working Capital Middle East Originator page is loaded SCIB VP, Trade & Working Capital Middle East Originatorlocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: ReqSCIB VP, Trade & Working Capital Middle East OriginatorCountry: United Kingdom IT STARTS HERE Santander is evolving from a global, high-impact brand into a technology-driven organization - and our people are central to this transformation. Together, we are building a customer-centric future powered by bold thinking, innovation, and the confidence to challenge what's possible.This is more than a strategic shift. It's an opportunity for ambitious professionals to grow, learn, and make a meaningful impact.Our purpose is to help people and businesses prosper. A strong risk culture underpins everything we do, and all colleagues are expected to take a proactive, responsible approach to risk management.Santander Corporate & Investment Banking (Santander CIB) is our global division supporting some of the world's most complex and sophisticated corporate and institutional clients, delivering tailored solutions and value-added wholesale products to meet their evolving needs. THE DIFFERENCE YOU MAKE SCIB i s looking for a Trade & Working Capital Solutions originator dedicated to the Middle East region, based out of London . We're shaping the way we work through innovation, cutting-edge technology, collaboration and the freedom to explore new ideas. As a Trade originator, you will be responsible for corporate customers in the Middle East and the related P&L in the Trade & Working Capital product domain.Focus countries are UAE and Qatar. To succeed in this role, you will: Originate new Trade & Working Capital business through regular client calling, by developing key relationships and by overseeing junior staff in accelerating and maintaining revenues already in the portfolio. The client portfolio will be defined by Santander's existing strategic SCIB client portfolio, as well as Trade only originated clients. Frequent travel is a requirement of the role, primarily to UAE and Qatar, for client and partner engagement. Coordinate and align on business requests, commercial plans, financial analyses, client / transaction pitches, working alongside the relationship management team, as well as other internal stakeholders (Product, Private Debt Mobilisation, Compliance, Legal, IT, Operations, etc.) to provide a best-in-class service and seamless end to end origination and execution. Maintain knowledge and awareness of key trends across core sectors together with potential applications of our working capital solutions in order to position and facilitate cross-selling opportunities for Santander Deliver client presentations and actively drive sales and coverage initiatives. Manage client journey from sales through implementation, and act as escalation point of contact internally and externally. Manage transactions through the internal approval and execution process, considering the bank's strategic, profitability and risk requirements Adherence to internal processes and governance to ensure control and transparency over sales activity Manage, teach and develop junior staff and support hiring and interviewing What You'll Bring Our people are our greatest strength. Every individual contributes unique perspectives that make us stronger as a team and as an organization. We're enabling teams to go beyond by valuing who they are and empowering what they bring. The following requirements represent the knowledge, skills, and abilities essential for success in this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Strong experience in Banking and or Trade & Working Capital solutions, and Customer facing and or sales experience, in direct contact with clients in the UAE, Qatar and the Middle East region desirable. The candidate should demonstrate expertise in Traditional Trade Finance, Structured Trade and Working Capital solutions, together with Middle East market knowledge. B.A. in Finance, Business Administration or equivalent ideal, or other university and business school qualifications, such as finance, law, engineering, math, physics, or economics, as examples Fluency in English Arabic is a plus What else you need to know This role is based in our Triton Square office in London, conveniently located within walking distance from Euston Station and Warren Street Station. WE VALUE YOUR IMPACT Your contribution matters , and it's recognized. You can expect a fair, competitive reward package that reflects the impact you create and the value you deliver. But we know rewards go beyond numbers. We enable our teams to go beyond through global opportunities and broad career paths. Flexibility that works. Enjoy a hybrid working models-some days remote, some days onsite with your team-along with flexible hours. Pension with generous contributions of up to 12.5% from Santander, depending on your own contribution and length of employment with us 30 days holiday plus bank holidays, with the option to purchase up to 5 contractual days per year Company funded individual private medical insurance Voluntary healthcare benefits at discounted rates such as private medical insurance for your family, dental insurance, healthcare cash plan and health assessments Benefits supporting you and your family, such as death-in-service benefit, income protection, and voluntary life assurance and critical illness cover Share in Santander's success by investing in our Sharesave and Partnership shares plans Learning for life. Access hundreds of courses on our platforms, including exclusive access to our global learning space: Santander Open Academy () Competitive rewards. Receive a highly competitive salary with performance-based bonuses, motivating you to keep growing with us. Financial advantages. Benefit from preferential banking terms, special interest rates on loans, life insurance, and more. Your health is our priority. Through BeHealthy, our global wellness programme, we promote Holistic wellbeing.We're here to keep you motivated , help you reach your goals, and celebrate your progress, every step of the way. For more information about our wide range of benefits and family friendly policies visit our website. Equal Opportunities Santander are an equal opportunities employer. When we talk about diversity, we don't just want to pay lip service. Our customers come from a wide range of backgrounds, and so do our people. It's important to us that we create an inclusive culture where everyone counts, and we particularly welcome applications from different underrepresented groups.For more information on our commitment to equal opportunities, please visit our diversity page. What to do next If this sounds like a role you're interested in, then please apply on the link.Due to high volume of applications we may need to close this role earlier than the advertised date, so recommend submitting an application as soon as possible. (blob:)0:00 / 1:01
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Job Title : Lead AI Scientist Contract : Initial 6-Month Contract Location : London Rate : 750 - 800 inside umbrella About Us: Join an organization that is at the forefront of delivering safe, secure energy to homes, communities, and businesses! We are dedicated to connecting people with the energy they need while shaping the sustainable future of our industry. As we navigate a rapidly changing landscape, we seek to anticipate customer needs, optimize energy delivery costs, and innovate flexible energy systems. By delivering on our promises and pursuing growth opportunities, we aim to revolutionize the energy sector. In our IT and Digital division, we collaborate with diverse energy businesses, leveraging technology to drive efficiency and empower our teams. With a strong commitment to Agile methodologies and a digital mindset, we are leading the charge towards a carbon-free future. Join our multicultural, customer-centric global team and embark on an exciting professional development journey! Your Role: As the Lead AI Strategy & Value Specialist, you will be pivotal in expanding the roadmap of AI opportunities within our AI Center of Excellence. You will ensure that our business units make impactful investments in analytics and AI while maximizing the value of these investments. Your responsibilities will include: Scoping Opportunities : Collaborate with core business and IT teams to identify high-impact AI opportunities and envision analytics-powered processes. Business Case Documentation : Create compelling business cases that outline financial and non-financial benefits of proposed AI solutions. Collaboration with Delivery Teams : Work closely with solution delivery teams to define technical requirements and serve as the main interface with business units. Performance Tracking : Monitor AI program performance using KPIs to assess the impact of AI solutions and engagement with the Value Office. Governance Support : Partner with data and AI governance teams to evaluate risks associated with analytics and AI solutions. Engaging Presentations : Craft and present engaging updates to leadership and stakeholders, showcasing the vision, progress, and impact of the AI Value Office. Executive Reporting : Deliver concise reports on AI Value Office achievements and future initiatives. Strategy Development : Support the organization's AI and data strategy development while staying current with industry trends. What You'll Bring: A Bachelor's or Master's degree in Computer Science, Engineering, Data Science, Statistics, Economics, Business Management, or a related field. Relevant experience in asset-heavy industries such as Utilities, Energy, Mining, Engineering, or Manufacturing. A strong understanding of Analytics and AI, including Generative AI, and a passion for leveraging these solutions to drive business success. Exceptional business analysis skills, with expertise in capturing requirements and crafting clear business cases. Outstanding presentation skills, with a knack for delivering impactful content to diverse audiences. Proven communication and stakeholder management abilities, especially engaging with senior executives. An independent work ethic, with the ability to influence and navigate within a matrixed organization. Experience in a consulting role is a plus, particularly in strategic transformation initiatives related to data, analytics, or AI. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Jan 06, 2026
Contractor
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Job Title : Lead AI Scientist Contract : Initial 6-Month Contract Location : London Rate : 750 - 800 inside umbrella About Us: Join an organization that is at the forefront of delivering safe, secure energy to homes, communities, and businesses! We are dedicated to connecting people with the energy they need while shaping the sustainable future of our industry. As we navigate a rapidly changing landscape, we seek to anticipate customer needs, optimize energy delivery costs, and innovate flexible energy systems. By delivering on our promises and pursuing growth opportunities, we aim to revolutionize the energy sector. In our IT and Digital division, we collaborate with diverse energy businesses, leveraging technology to drive efficiency and empower our teams. With a strong commitment to Agile methodologies and a digital mindset, we are leading the charge towards a carbon-free future. Join our multicultural, customer-centric global team and embark on an exciting professional development journey! Your Role: As the Lead AI Strategy & Value Specialist, you will be pivotal in expanding the roadmap of AI opportunities within our AI Center of Excellence. You will ensure that our business units make impactful investments in analytics and AI while maximizing the value of these investments. Your responsibilities will include: Scoping Opportunities : Collaborate with core business and IT teams to identify high-impact AI opportunities and envision analytics-powered processes. Business Case Documentation : Create compelling business cases that outline financial and non-financial benefits of proposed AI solutions. Collaboration with Delivery Teams : Work closely with solution delivery teams to define technical requirements and serve as the main interface with business units. Performance Tracking : Monitor AI program performance using KPIs to assess the impact of AI solutions and engagement with the Value Office. Governance Support : Partner with data and AI governance teams to evaluate risks associated with analytics and AI solutions. Engaging Presentations : Craft and present engaging updates to leadership and stakeholders, showcasing the vision, progress, and impact of the AI Value Office. Executive Reporting : Deliver concise reports on AI Value Office achievements and future initiatives. Strategy Development : Support the organization's AI and data strategy development while staying current with industry trends. What You'll Bring: A Bachelor's or Master's degree in Computer Science, Engineering, Data Science, Statistics, Economics, Business Management, or a related field. Relevant experience in asset-heavy industries such as Utilities, Energy, Mining, Engineering, or Manufacturing. A strong understanding of Analytics and AI, including Generative AI, and a passion for leveraging these solutions to drive business success. Exceptional business analysis skills, with expertise in capturing requirements and crafting clear business cases. Outstanding presentation skills, with a knack for delivering impactful content to diverse audiences. Proven communication and stakeholder management abilities, especially engaging with senior executives. An independent work ethic, with the ability to influence and navigate within a matrixed organization. Experience in a consulting role is a plus, particularly in strategic transformation initiatives related to data, analytics, or AI. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
About 9fin The world's largest asset class, debt, operates with the worst data. Technology has revolutionized equity markets with electronic trading, quant algos and instantaneous news. However, in debt capital markets, the picture is completely different. It still behaves like it's in the 1980s; trillions of dollars of trades are placed over the phone, news is slow, and corporate credit information is imperfect and scattered. Our mission is to change this. 9fin's proprietary technology delivers fast and comprehensive financial, credit, legal & ESG analysis. Our clients are able to make faster, more informed decisions, win more business and most importantly, save time. Our fast growing list of clients include 9 of the top 10 Investment Banks, leading Asset Managers, Hedge Funds and Law Firms. The opportunity Join 9fin's fast-growing Data, Design, Product & Engineering organisation, fresh off a $50M Series B funding round. We're building a world-class product team that's set to lead the market. With ten product squads already established and plans for further growth, we are looking for a Senior Product Manager to lead our Deals team. This team sits at the very heart of the 9fin platform, taking full ownership of our instrument and deal-related data-from core data points and ratings to pricing and real-time deal updates. This is a great opportunity to shape the future of a product and a company that's using tech to revolutionise the trillion-dollar debt capital market. Key responsibilities: Product Strategy & Execution Strategy: Collaboratively create and champion a clear product vision and strategy for the Deals team. Problem definition & structured thinking: Synthesise insights from various sources to craft a clear problem statement, articulating the root cause in a structured way. Discovery: Use a range of techniques to identify and understand what users need and their workflows. Impact driven: Align the team around a key outcome and effectively prioritise initiatives across multiple dimensions. Measuring success: Proactively identify and track metrics to measure client and business benefit. Work with the team to define and manage a process for continuous model evaluation and improvement. Team Leadership & Communication Team success: Create a collaborative environment for your squad, providing wider context and clear goals so everyone can do their best work. Communication: Ensure all people involved are aware of the team's strategy, initiatives, and progress. You must be able to effectively communicate complex financial concepts to technical audiences and similarly communicate tech concepts to non-technical audiences. Influence: Build strong relationships to empower the squad to achieve the desired outcome, often by influencing stakeholders outside of your team. Stakeholder management: Work closely with stakeholders, like our credit team, to gather the right input and insights. You'll need to be able to listen carefully & bring people on a journey. About You This role will be a great fit if: You are an experienced Product Manager with a solid understanding of financial markets. You may have built products for a similar user base to 9fin, or perhaps you started your career in the industry before moving into Product Management. If your background aligns, we'd love to hear from you. You're analytical & strategic thinker. You have an outstanding ability to think on your feet and tackle intellectually challenging problems. You are highly analytical and accustomed to using complex data to make decisions. You can define a product strategy and vision that leverages technology to solve a genuine customer problem, ensuring the team is always focused on a valuable product. You're a collaborative leader. You have an empathetic leadership style and build strong, effective relationships. You love working autonomously but are able to earn the trust of others with a collaborative style. You are a great prioritiser, not afraid to say no, and excel at managing stakeholders while also being confident in voicing your own opinions and challenging others. You're a user-centric communicator. You have an excellent ability to understand user needs and behaviours. You're skilled at managing expectations and can effectively communicate complex concepts to both technical and non-technical audiences, distilling complex solutions into bite-sized pieces when speaking and writing. You've got a keen interest in AI. You actively use AI in your day-to-day and follow industry developments. You thrive in a fast-paced environment. You are forward-thinking and ambitious, with a proven ability to quickly get up to speed in a domain, identify trends and opportunities, and adapt to an environment where things change quickly. Please Note: due to the holiday season, response to applications will be in the New Year. Benefits We're a scaling start up, and we enjoy sharing our success, when the company succeeds, we always reinvest that in our people. We also offer huge amounts of responsibility, an abundance of opportunity for growth and a platform to truly excel. Financial & Insurance Competitive Salary (our salary bands are benchmarked at the top end of the market) Pension (your minimum contributions are 4% with 9fin matching up to 7%) Private Medical Insurance Paid sick leave with Income Protection for long periods of illness Group Life Assurance Season Ticket Loan & Cycle to Work schemes Time off 25 holiday days per year Local public holidays (with the ability to exchange them for alternative days) Hybrid working model, to allow you the flexibility to decide how, where and when you do your best work Work abroad for up to 3 months a year 1 month paid sabbatical after 5 years of service Enhanced parental leave & flexible working arrangements available Training & Culture Professional learning and development budget Quarterly team socials Summer and Winter company social events 9fin is an equal opportunities employer At 9fin we are dedicated to building and promoting a fair and inclusive workplace where everyone can reach their full potential and truly belong. We recognize that building diverse teams enables a more creative and productive environment. If you're excited about this role but your experience doesn't perfectly align with the job description, we encourage you to apply anyway. You might just be who we're looking for - either for this role, or perhaps another.
Jan 05, 2026
Full time
About 9fin The world's largest asset class, debt, operates with the worst data. Technology has revolutionized equity markets with electronic trading, quant algos and instantaneous news. However, in debt capital markets, the picture is completely different. It still behaves like it's in the 1980s; trillions of dollars of trades are placed over the phone, news is slow, and corporate credit information is imperfect and scattered. Our mission is to change this. 9fin's proprietary technology delivers fast and comprehensive financial, credit, legal & ESG analysis. Our clients are able to make faster, more informed decisions, win more business and most importantly, save time. Our fast growing list of clients include 9 of the top 10 Investment Banks, leading Asset Managers, Hedge Funds and Law Firms. The opportunity Join 9fin's fast-growing Data, Design, Product & Engineering organisation, fresh off a $50M Series B funding round. We're building a world-class product team that's set to lead the market. With ten product squads already established and plans for further growth, we are looking for a Senior Product Manager to lead our Deals team. This team sits at the very heart of the 9fin platform, taking full ownership of our instrument and deal-related data-from core data points and ratings to pricing and real-time deal updates. This is a great opportunity to shape the future of a product and a company that's using tech to revolutionise the trillion-dollar debt capital market. Key responsibilities: Product Strategy & Execution Strategy: Collaboratively create and champion a clear product vision and strategy for the Deals team. Problem definition & structured thinking: Synthesise insights from various sources to craft a clear problem statement, articulating the root cause in a structured way. Discovery: Use a range of techniques to identify and understand what users need and their workflows. Impact driven: Align the team around a key outcome and effectively prioritise initiatives across multiple dimensions. Measuring success: Proactively identify and track metrics to measure client and business benefit. Work with the team to define and manage a process for continuous model evaluation and improvement. Team Leadership & Communication Team success: Create a collaborative environment for your squad, providing wider context and clear goals so everyone can do their best work. Communication: Ensure all people involved are aware of the team's strategy, initiatives, and progress. You must be able to effectively communicate complex financial concepts to technical audiences and similarly communicate tech concepts to non-technical audiences. Influence: Build strong relationships to empower the squad to achieve the desired outcome, often by influencing stakeholders outside of your team. Stakeholder management: Work closely with stakeholders, like our credit team, to gather the right input and insights. You'll need to be able to listen carefully & bring people on a journey. About You This role will be a great fit if: You are an experienced Product Manager with a solid understanding of financial markets. You may have built products for a similar user base to 9fin, or perhaps you started your career in the industry before moving into Product Management. If your background aligns, we'd love to hear from you. You're analytical & strategic thinker. You have an outstanding ability to think on your feet and tackle intellectually challenging problems. You are highly analytical and accustomed to using complex data to make decisions. You can define a product strategy and vision that leverages technology to solve a genuine customer problem, ensuring the team is always focused on a valuable product. You're a collaborative leader. You have an empathetic leadership style and build strong, effective relationships. You love working autonomously but are able to earn the trust of others with a collaborative style. You are a great prioritiser, not afraid to say no, and excel at managing stakeholders while also being confident in voicing your own opinions and challenging others. You're a user-centric communicator. You have an excellent ability to understand user needs and behaviours. You're skilled at managing expectations and can effectively communicate complex concepts to both technical and non-technical audiences, distilling complex solutions into bite-sized pieces when speaking and writing. You've got a keen interest in AI. You actively use AI in your day-to-day and follow industry developments. You thrive in a fast-paced environment. You are forward-thinking and ambitious, with a proven ability to quickly get up to speed in a domain, identify trends and opportunities, and adapt to an environment where things change quickly. Please Note: due to the holiday season, response to applications will be in the New Year. Benefits We're a scaling start up, and we enjoy sharing our success, when the company succeeds, we always reinvest that in our people. We also offer huge amounts of responsibility, an abundance of opportunity for growth and a platform to truly excel. Financial & Insurance Competitive Salary (our salary bands are benchmarked at the top end of the market) Pension (your minimum contributions are 4% with 9fin matching up to 7%) Private Medical Insurance Paid sick leave with Income Protection for long periods of illness Group Life Assurance Season Ticket Loan & Cycle to Work schemes Time off 25 holiday days per year Local public holidays (with the ability to exchange them for alternative days) Hybrid working model, to allow you the flexibility to decide how, where and when you do your best work Work abroad for up to 3 months a year 1 month paid sabbatical after 5 years of service Enhanced parental leave & flexible working arrangements available Training & Culture Professional learning and development budget Quarterly team socials Summer and Winter company social events 9fin is an equal opportunities employer At 9fin we are dedicated to building and promoting a fair and inclusive workplace where everyone can reach their full potential and truly belong. We recognize that building diverse teams enables a more creative and productive environment. If you're excited about this role but your experience doesn't perfectly align with the job description, we encourage you to apply anyway. You might just be who we're looking for - either for this role, or perhaps another.
Lead Blockchain Payments Engineer - Fiat Ramps & Financial Infrastructure Location: Full-time, In-person - London, UK Compensation: $250K - $300K Join a team of elite builders and a high-growth software company redefining what is possible in the fintech and crypto space. We operate with a philosophy of speed, ownership, and talent density, driving towards a future where financial flows are seamless and instantaneous. As the Lead Blockchain Payments Engineer, you will be a core architect and owner of our essential financial infrastructure. This high-impact role requires you to design and scale the core services that power seamless fiat crypto flows, real-time risk decisions, and rock-solid financial records for a high-volume, global platform. You will act as a backend and onramp specialist, leading the development of high-throughput, low-latency distributed systems that manage the entire financial lifecycle from user deposit to on-chain settlement. Payment Orchestration & Integrations Own the end-to-end payment orchestration for major bank rails (ACH/RTP/FedNow/SEPA/Open Banking) and card schemes (including Apple Pay/Google Pay). Design and implement idempotent, fault-tolerant APIs and robust webhook processing systems. Integrate and manage third-party providers for connectivity (Plaid/TrueLayer/Tink), card processing (), and on-chain risk/compliance (Chainalysis/TRM, Travel Rule networks). Real-Time Risk & Compliance Build and scale a real-time risk engine ($ 300 ms) combining ML scores, rules, device signals, sanctions/KYC hits, and payment intelligence to yield fast GREEN/AMBER/RED outcomes. Implement foundational KYC/AML primitives (CIP/CDD, sanctions/PEP screening, Travel Rule data plumbing) in close partnership with the Compliance team, ensuring audit-ready decision journaling. Financial Integrity & Reconciliation Ship a double-entry ledger and automated reconciliation jobs that accurately tie together processors, bank statements, and on chain balances. Develop daily break detection and automated remediation workflows to maintain absolute financial integrity. Blockchain & Operations Ensure safe and rapid crypto delivery (e.g., USDC/SOL) to user wallets by managing hot wallet flows, transaction creation, confirmations, and operational safeguards. Instrument everything with traces, metrics, and logs. Build internal operations and compliance dashboards and participate in the production on call rotation for our 24/7 system. Cross-Functional Collaboration Work closely with Product, Mobile, Compliance, Risk, and Finance teams, driving features from initial concept through production deployment and iteration. Fiat Onramp Expertise: Proven experience building fiat ramps end to end, including bank and card integrations. System Design & Scale: Deep experience designing and scaling high throughput, low latency distributed systems in payments, fintech, or risk platforms. Language Fluency: Fluent in one or more systems languages (Rust, Go), or strong systems chops in TypeScript/Node/Python. Database Mastery: Expert level knowledge of Postgres (transactions, indexing, locking), with familiarity in Redis and event/OLAP stores (Kafka/Redpanda, ClickHouse). API & Webhook Craftsmanship: Mastery of gRPC/REST best practices (versioning, idempotency keys) and building rock solid webhook consumers. Event Driven Design: Experience designing systems with queues, outbox/inbox patterns, Sagas, and ensuring exactly once effective behavior for financial transactions. Security Mindset: Practical experience with key management (HSM/KMS), secrets hygiene, least privilege, and data auditability. Ownership & Ambiguity: Ownership driven and comfortable operating in high ambiguity environments-you move quickly, measure results, and iterate aggressively. Nice to Have (Signal Boosters) Payments: ACH/NACHA returns, 3DS/SCA, AVS/CVV, BIN analysis, chargeback workflows, Apple/Google Pay. Compliance Plumbing: Experience with sanctions/PEP screening, Travel Rule networks (e.g., Notabene/TRISA), and SAR/STR workflow integration. Accounting: Experience with double-entry ledgers, reconciliation jobs, and data modeling for regulatory/tax reporting. Crypto Delivery: Solana RPCs, USDC flows, wallet operations, and Chainalysis/TRM integrations. Infra: Experience with AWS, Terraform, Docker/Kubernetes, and OpenTelemetry/Prometheus/Grafana. Compensation: Competitive Base Salary Incentives: Token/Equity package for long term alignment. Culture: High-impact role in a company driven by speed, ownership, and talent density. Location: Full-time, in person role in London. Commitment to Equality and Accessibility: At MLabs, we are committed to offer equal opportunities to all candidates. We ensure no discrimination, accessible job adverts, and providing information in accessible formats. Our goal is to foster a diverse, inclusive workplace with equal opportunities for all. If you need any reasonable adjustments during any part of the hiring process or you would like to see the job advert in an accessible format please let us know at the earliest opportunity by emailing human . MLabs Ltd collects and processes the personal information you provide such as your contact details, work history, resume, and other relevant data for recruitment purposes only. This information is managed securely in accordance with MLabs Ltd's Privacy Policy and Information Security Policy, and in compliance with applicable data protection laws. Your data may be shared only with clients and trusted partners where necessary for recruitment purposes. You may request the deletion of your data or withdraw your consent at any time by contacting .
Jan 05, 2026
Full time
Lead Blockchain Payments Engineer - Fiat Ramps & Financial Infrastructure Location: Full-time, In-person - London, UK Compensation: $250K - $300K Join a team of elite builders and a high-growth software company redefining what is possible in the fintech and crypto space. We operate with a philosophy of speed, ownership, and talent density, driving towards a future where financial flows are seamless and instantaneous. As the Lead Blockchain Payments Engineer, you will be a core architect and owner of our essential financial infrastructure. This high-impact role requires you to design and scale the core services that power seamless fiat crypto flows, real-time risk decisions, and rock-solid financial records for a high-volume, global platform. You will act as a backend and onramp specialist, leading the development of high-throughput, low-latency distributed systems that manage the entire financial lifecycle from user deposit to on-chain settlement. Payment Orchestration & Integrations Own the end-to-end payment orchestration for major bank rails (ACH/RTP/FedNow/SEPA/Open Banking) and card schemes (including Apple Pay/Google Pay). Design and implement idempotent, fault-tolerant APIs and robust webhook processing systems. Integrate and manage third-party providers for connectivity (Plaid/TrueLayer/Tink), card processing (), and on-chain risk/compliance (Chainalysis/TRM, Travel Rule networks). Real-Time Risk & Compliance Build and scale a real-time risk engine ($ 300 ms) combining ML scores, rules, device signals, sanctions/KYC hits, and payment intelligence to yield fast GREEN/AMBER/RED outcomes. Implement foundational KYC/AML primitives (CIP/CDD, sanctions/PEP screening, Travel Rule data plumbing) in close partnership with the Compliance team, ensuring audit-ready decision journaling. Financial Integrity & Reconciliation Ship a double-entry ledger and automated reconciliation jobs that accurately tie together processors, bank statements, and on chain balances. Develop daily break detection and automated remediation workflows to maintain absolute financial integrity. Blockchain & Operations Ensure safe and rapid crypto delivery (e.g., USDC/SOL) to user wallets by managing hot wallet flows, transaction creation, confirmations, and operational safeguards. Instrument everything with traces, metrics, and logs. Build internal operations and compliance dashboards and participate in the production on call rotation for our 24/7 system. Cross-Functional Collaboration Work closely with Product, Mobile, Compliance, Risk, and Finance teams, driving features from initial concept through production deployment and iteration. Fiat Onramp Expertise: Proven experience building fiat ramps end to end, including bank and card integrations. System Design & Scale: Deep experience designing and scaling high throughput, low latency distributed systems in payments, fintech, or risk platforms. Language Fluency: Fluent in one or more systems languages (Rust, Go), or strong systems chops in TypeScript/Node/Python. Database Mastery: Expert level knowledge of Postgres (transactions, indexing, locking), with familiarity in Redis and event/OLAP stores (Kafka/Redpanda, ClickHouse). API & Webhook Craftsmanship: Mastery of gRPC/REST best practices (versioning, idempotency keys) and building rock solid webhook consumers. Event Driven Design: Experience designing systems with queues, outbox/inbox patterns, Sagas, and ensuring exactly once effective behavior for financial transactions. Security Mindset: Practical experience with key management (HSM/KMS), secrets hygiene, least privilege, and data auditability. Ownership & Ambiguity: Ownership driven and comfortable operating in high ambiguity environments-you move quickly, measure results, and iterate aggressively. Nice to Have (Signal Boosters) Payments: ACH/NACHA returns, 3DS/SCA, AVS/CVV, BIN analysis, chargeback workflows, Apple/Google Pay. Compliance Plumbing: Experience with sanctions/PEP screening, Travel Rule networks (e.g., Notabene/TRISA), and SAR/STR workflow integration. Accounting: Experience with double-entry ledgers, reconciliation jobs, and data modeling for regulatory/tax reporting. Crypto Delivery: Solana RPCs, USDC flows, wallet operations, and Chainalysis/TRM integrations. Infra: Experience with AWS, Terraform, Docker/Kubernetes, and OpenTelemetry/Prometheus/Grafana. Compensation: Competitive Base Salary Incentives: Token/Equity package for long term alignment. Culture: High-impact role in a company driven by speed, ownership, and talent density. Location: Full-time, in person role in London. Commitment to Equality and Accessibility: At MLabs, we are committed to offer equal opportunities to all candidates. We ensure no discrimination, accessible job adverts, and providing information in accessible formats. Our goal is to foster a diverse, inclusive workplace with equal opportunities for all. If you need any reasonable adjustments during any part of the hiring process or you would like to see the job advert in an accessible format please let us know at the earliest opportunity by emailing human . MLabs Ltd collects and processes the personal information you provide such as your contact details, work history, resume, and other relevant data for recruitment purposes only. This information is managed securely in accordance with MLabs Ltd's Privacy Policy and Information Security Policy, and in compliance with applicable data protection laws. Your data may be shared only with clients and trusted partners where necessary for recruitment purposes. You may request the deletion of your data or withdraw your consent at any time by contacting .
Posted Sunday, December 14, 2025 at 10:00 PM Chemelex is a global leader in electric thermal and sensing solutions, protecting the world's critical processes, places and people. With over 50 years of innovation and a commitment to excellence, we develop solutions that ensure safety, reliability, and efficiency in diverse environments - from industrial plants and data centers to people's homes. We deliver future-ready technologies, advanced engineering capabilities and local expertise backed by global standards. Our offering includes a leading portfolio from our trusted brands: Raychem, Tracer, Nuheat and Pyrotenax. We are seeking an energetic, curious, and agile Contract Manager - Legal Counsel to join our growing Global Legal and Compliance Team. This role provides comprehensive commercial and contract support for proposals, negotiations, and project execution within an EPC and industrial context. The primary responsibilities include reviewing, drafting, and negotiating complex commercial contracts to support Chemelex's business in the EMEAI region, as well as operations in Mexico and North America. Reporting to the VP, Legal and Compliance, the Legal Counsel will be a trusted advisor, customer service-oriented, eager to tackle a wide range of legal and business issues, and able to balance legal risks with business objectives to close deals successfully and promptly. The role also involves providing counsel on compliance with applicable laws, regulations, and company policies. What you will experience in this position: Partner with Sales, Procurement, Estimating, Proposals, Finance, and Project Management to identify risks and maximize opportunities during proposal and contract negotiations. Negotiate commercial terms and conditions with third parties in compliance with internal authority and contract management guidelines. Draft and prepare documents relevant to the EPC practice area. Engage in the preparation, review, and approval of contract change orders. Manage subcontractor pre-qualification and subcontract agreement processes. Assist in developing, negotiating, and executing third-party agreements, including nondisclosure, field test, R&D, and supplier agreements. Initiate and manage lien filings and participate in lien resolutions. Coordinate the issuance of insurance certificates, bonds, and letters of credit to meet contractual requirements. Collaborate with the Global Legal & Compliance Team on specific projects within your area of responsibility. You have: Excellent communication, negotiation, and relationship-building skills. 4 years+ professional experience in legal contract management preferably in a large, multi-national GC/EPC environment. Qualified lawyer in a civil or common law jurisdiction, and / or extensive experience of legal contract management with a legal qualification at least at bachelor's degree Experience resolving conflicts, coordination, contract and lien laws and closing skills. Experience in relation to Data Privacy Laws (ideal) A solid understanding of contract law, legal terminology and relevant regulations necessary to carry out the role English language fluency (essential), German fluency (ideal), Spanish and/or French fluency (useful) Willingness to travel occasionally across the region. You are: Naturally curious and agile, quick to solve customer problems, and adaptable to diverse market conditions across Europe, the Middle East, Africa, and India. A skilled negotiator with the ability to secure favorable terms and communicate complex information clearly to both internal and external parties. A natural problem solver with the skills to analyze contract terms, identify potential issues, and develop creative solutions to optimize agreements and resolve challenges. Collaborative by nature with strong interpersonal skills. Meticulous when it comes to attention to detail. Embodies Chemelex values: empathetic, exploratory, impactful, and a role model for others. At Chemelex: We protect places of progress through electric excellence. Pioneering plants, sprawling data centers, busy transport hubs, and your own home. These are the places that bring progress to the world, and the places that we protect with time-tested technologies, advanced engineering, and a suite of services. Because here, excellence is everything. Our Dimensions of Excellence reflect the core values of Chemelex. Together, they inspire our decisions and guide our actions - defining excellence in our work for colleagues, customers and communities. Experts with empathy Example for others Exceptional impact We are committed to equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by national, federal, state or local law.
Jan 05, 2026
Full time
Posted Sunday, December 14, 2025 at 10:00 PM Chemelex is a global leader in electric thermal and sensing solutions, protecting the world's critical processes, places and people. With over 50 years of innovation and a commitment to excellence, we develop solutions that ensure safety, reliability, and efficiency in diverse environments - from industrial plants and data centers to people's homes. We deliver future-ready technologies, advanced engineering capabilities and local expertise backed by global standards. Our offering includes a leading portfolio from our trusted brands: Raychem, Tracer, Nuheat and Pyrotenax. We are seeking an energetic, curious, and agile Contract Manager - Legal Counsel to join our growing Global Legal and Compliance Team. This role provides comprehensive commercial and contract support for proposals, negotiations, and project execution within an EPC and industrial context. The primary responsibilities include reviewing, drafting, and negotiating complex commercial contracts to support Chemelex's business in the EMEAI region, as well as operations in Mexico and North America. Reporting to the VP, Legal and Compliance, the Legal Counsel will be a trusted advisor, customer service-oriented, eager to tackle a wide range of legal and business issues, and able to balance legal risks with business objectives to close deals successfully and promptly. The role also involves providing counsel on compliance with applicable laws, regulations, and company policies. What you will experience in this position: Partner with Sales, Procurement, Estimating, Proposals, Finance, and Project Management to identify risks and maximize opportunities during proposal and contract negotiations. Negotiate commercial terms and conditions with third parties in compliance with internal authority and contract management guidelines. Draft and prepare documents relevant to the EPC practice area. Engage in the preparation, review, and approval of contract change orders. Manage subcontractor pre-qualification and subcontract agreement processes. Assist in developing, negotiating, and executing third-party agreements, including nondisclosure, field test, R&D, and supplier agreements. Initiate and manage lien filings and participate in lien resolutions. Coordinate the issuance of insurance certificates, bonds, and letters of credit to meet contractual requirements. Collaborate with the Global Legal & Compliance Team on specific projects within your area of responsibility. You have: Excellent communication, negotiation, and relationship-building skills. 4 years+ professional experience in legal contract management preferably in a large, multi-national GC/EPC environment. Qualified lawyer in a civil or common law jurisdiction, and / or extensive experience of legal contract management with a legal qualification at least at bachelor's degree Experience resolving conflicts, coordination, contract and lien laws and closing skills. Experience in relation to Data Privacy Laws (ideal) A solid understanding of contract law, legal terminology and relevant regulations necessary to carry out the role English language fluency (essential), German fluency (ideal), Spanish and/or French fluency (useful) Willingness to travel occasionally across the region. You are: Naturally curious and agile, quick to solve customer problems, and adaptable to diverse market conditions across Europe, the Middle East, Africa, and India. A skilled negotiator with the ability to secure favorable terms and communicate complex information clearly to both internal and external parties. A natural problem solver with the skills to analyze contract terms, identify potential issues, and develop creative solutions to optimize agreements and resolve challenges. Collaborative by nature with strong interpersonal skills. Meticulous when it comes to attention to detail. Embodies Chemelex values: empathetic, exploratory, impactful, and a role model for others. At Chemelex: We protect places of progress through electric excellence. Pioneering plants, sprawling data centers, busy transport hubs, and your own home. These are the places that bring progress to the world, and the places that we protect with time-tested technologies, advanced engineering, and a suite of services. Because here, excellence is everything. Our Dimensions of Excellence reflect the core values of Chemelex. Together, they inspire our decisions and guide our actions - defining excellence in our work for colleagues, customers and communities. Experts with empathy Example for others Exceptional impact We are committed to equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by national, federal, state or local law.
Crisp is a fast-growing SaaS company that helps CPG brands and retailers drive performance through real-time data, collaboration, and actionable insights. SKUtrak, a key demand intelligence platform within the Crisp ecosystem, delivers powerful supply chain visibility and performance analytics across major UK retailers, helping brands make smarter, faster decisions in an increasingly complex retail landscape. Here at Crisp, we value the strength in teamwork, and strongly believe that it's the key to Crisp's success. By bringing together bright, motivated creators, we are leveraging humanity's diversity of experience and background in order to understand the challenges facing our food supply, and solve them together. Come join us, and help build the type of business you'd like to be a part of. Purpose Customer Success protects existing revenue and identifies growth opportunities with our existing customers. We protect revenue by understanding customer needs and measures of success, driving adoption and guiding them to find the most value from our products. Overview This role currently reports to SaaS Operations Director, Customer Success with ample opportunity for growth. Whether you are coming from a startup or corporate background, you appreciate how much impact there is to be had in smaller organisations and you relish the ability to shape your own role and the future of the company. As a Customer Success Manager, it's critical to understand our customers' challenges and needs both at an organisational and individual level. You will be our customer's trusted advisor by guiding them to find the most value out of our products , including delivering user training sessions to help customers build confidence and proficiency in SKUtrak. Signs of a great candidate for Customer Success Friendly and eager to help. You enjoy working with people to solve their problems. Whether you're sending a follow-up email or jumping on an ad-hoc support call, you're always happy to help. You understand that you are often the face of the company and you appreciate the responsibility that comes with that. Organised and reliable. Your work is crucial not only for the success of our customers, but for the success of many other teams within the company as well. With many people relying on you to be successful themselves, your organisation, reliability and consistency are critical. Clear and articulate. You can clearly communicate with our customers to ensure they are successful with using our product. You have excellent verbal and written communication skills, including the ability to chair meetings with executive leadership and support training (where required). You help voice the concerns of customers to our product and engineering teams, so they can prioritise product updates and features to meet customer needs. Motivated to learn and grow. This position exposes the candidate to all aspects of a successful product, from development through end-user adoption and beyond. You are passionate about technology and expect to learn continuously as our product evolves. You have the experience and ability to thrive in unknown territory and a desire to contribute on a strategic level. Skilled educator. You can explain concepts simply, facilitate user training sessions, and tailor enablement materials to audiences with varying levels of technical comfort. Responsibilities and Duties Your primary duties include, but are not limited to (for a defined portfolio of customers) : Customer outreach and ownership of client reviews. Establish deep long-lasting relationships by collaborating with customers to define success metrics against their goals and measure progress to demonstrate value in SKUtrak. Share SKUtrak best practices to drive satisfaction, retention, additional usage and enrichment opportunities. Adoption - Regularly analyse usage metrics to understand who and how SKUtrak is being used to encourage cross functional adoption to drive customer efficiencies across their organisation. Deliver training sessions for new users, ensuring teams understand how to navigate SKUtrak, interpret key analytics, and apply insights to their workflows. Ensure timely identification and escalation of issues which could impact customer deliverables, usage, satisfaction or retention. Stay up-to-date with customer and industry news and trends to support credible discussions in client reviews. Capture all customer communications, product requests/feedback, and maintain up-to-date records, activities and interactions within CRM tools. Solicit, record and share internally key customer use cases and feedback within Crisp. Be a strong customer advocate. Collaborate with the Crisp Account Managers where required to support their account development plans. Collaborate closely with Helpdesk and Product teams to share client feedback, resolve escalations, to enhance client satisfaction and retention. Respond to neutral & negative NPS scores. Required Skills & Experience 2-3 years of experience in a customer-facing role, ideally in customer success management/account management. Passion for speaking with customers, building a natural rapport to deliver exceptional customer experiences. Excellent communication (written and verbal), presentation and relationship-building skills, with the ability to interact credibly with customers at varying levels. Experience delivering user training, workshops, or product enablement. sessions-comfortable presenting to groups with varied skill levels. Empathy and desire to help customers succeed and solve business problems. Comfort and speed in learning new software and using many tools to perform day to day tasks. Ability to troubleshoot and describe customer/product issues to diverse audiences across the company. Ability to analyse issues and determine best course of action using available resources. Self motivated with ability to work independently with strong multi-tasking, prioritisation and time management skills. Accountability and dependability. Strong collaborative nature when working with internal cross-functional teams and stakeholders. Competent using CRM software (e.g. Hubspot, Salesforce, Vitally) and GSuite / Google Docs. Preference given to candidates with: Previous experience managing customers in a SaaS environment Former FMCG experience What Makes a Great Fit at Crisp Collaboration : You believe the best results come from working together. You share ideas, pitch in, and elevate those around you. Grit : You're curious, self-driven, and unafraid to roll up your sleeves. You get the job done even when the path isn't clear and adapt quickly when things change. People : You stay close to those we serve. Listening, learning, and building what matters most. Feedback : You see it as fuel. You give it with care, take it with humility, and use it to level up. Ingenuity : You solve problems with creativity and speed. You look for ways to streamline, automate, or improve without being asked. We are committed to transparency, diversity, and meritocracy, fostering an environment where every team member is empowered to make an impact, grow personally, and advance in their career. We invite you to join us - not just to take on a role, but to help shape a company you're proud to be part of. Applicants must be authorized to work for any employer in the United Kingdom. Crisp is unable to sponsor or take over sponsorship of an employment Visa at this time.
Jan 04, 2026
Full time
Crisp is a fast-growing SaaS company that helps CPG brands and retailers drive performance through real-time data, collaboration, and actionable insights. SKUtrak, a key demand intelligence platform within the Crisp ecosystem, delivers powerful supply chain visibility and performance analytics across major UK retailers, helping brands make smarter, faster decisions in an increasingly complex retail landscape. Here at Crisp, we value the strength in teamwork, and strongly believe that it's the key to Crisp's success. By bringing together bright, motivated creators, we are leveraging humanity's diversity of experience and background in order to understand the challenges facing our food supply, and solve them together. Come join us, and help build the type of business you'd like to be a part of. Purpose Customer Success protects existing revenue and identifies growth opportunities with our existing customers. We protect revenue by understanding customer needs and measures of success, driving adoption and guiding them to find the most value from our products. Overview This role currently reports to SaaS Operations Director, Customer Success with ample opportunity for growth. Whether you are coming from a startup or corporate background, you appreciate how much impact there is to be had in smaller organisations and you relish the ability to shape your own role and the future of the company. As a Customer Success Manager, it's critical to understand our customers' challenges and needs both at an organisational and individual level. You will be our customer's trusted advisor by guiding them to find the most value out of our products , including delivering user training sessions to help customers build confidence and proficiency in SKUtrak. Signs of a great candidate for Customer Success Friendly and eager to help. You enjoy working with people to solve their problems. Whether you're sending a follow-up email or jumping on an ad-hoc support call, you're always happy to help. You understand that you are often the face of the company and you appreciate the responsibility that comes with that. Organised and reliable. Your work is crucial not only for the success of our customers, but for the success of many other teams within the company as well. With many people relying on you to be successful themselves, your organisation, reliability and consistency are critical. Clear and articulate. You can clearly communicate with our customers to ensure they are successful with using our product. You have excellent verbal and written communication skills, including the ability to chair meetings with executive leadership and support training (where required). You help voice the concerns of customers to our product and engineering teams, so they can prioritise product updates and features to meet customer needs. Motivated to learn and grow. This position exposes the candidate to all aspects of a successful product, from development through end-user adoption and beyond. You are passionate about technology and expect to learn continuously as our product evolves. You have the experience and ability to thrive in unknown territory and a desire to contribute on a strategic level. Skilled educator. You can explain concepts simply, facilitate user training sessions, and tailor enablement materials to audiences with varying levels of technical comfort. Responsibilities and Duties Your primary duties include, but are not limited to (for a defined portfolio of customers) : Customer outreach and ownership of client reviews. Establish deep long-lasting relationships by collaborating with customers to define success metrics against their goals and measure progress to demonstrate value in SKUtrak. Share SKUtrak best practices to drive satisfaction, retention, additional usage and enrichment opportunities. Adoption - Regularly analyse usage metrics to understand who and how SKUtrak is being used to encourage cross functional adoption to drive customer efficiencies across their organisation. Deliver training sessions for new users, ensuring teams understand how to navigate SKUtrak, interpret key analytics, and apply insights to their workflows. Ensure timely identification and escalation of issues which could impact customer deliverables, usage, satisfaction or retention. Stay up-to-date with customer and industry news and trends to support credible discussions in client reviews. Capture all customer communications, product requests/feedback, and maintain up-to-date records, activities and interactions within CRM tools. Solicit, record and share internally key customer use cases and feedback within Crisp. Be a strong customer advocate. Collaborate with the Crisp Account Managers where required to support their account development plans. Collaborate closely with Helpdesk and Product teams to share client feedback, resolve escalations, to enhance client satisfaction and retention. Respond to neutral & negative NPS scores. Required Skills & Experience 2-3 years of experience in a customer-facing role, ideally in customer success management/account management. Passion for speaking with customers, building a natural rapport to deliver exceptional customer experiences. Excellent communication (written and verbal), presentation and relationship-building skills, with the ability to interact credibly with customers at varying levels. Experience delivering user training, workshops, or product enablement. sessions-comfortable presenting to groups with varied skill levels. Empathy and desire to help customers succeed and solve business problems. Comfort and speed in learning new software and using many tools to perform day to day tasks. Ability to troubleshoot and describe customer/product issues to diverse audiences across the company. Ability to analyse issues and determine best course of action using available resources. Self motivated with ability to work independently with strong multi-tasking, prioritisation and time management skills. Accountability and dependability. Strong collaborative nature when working with internal cross-functional teams and stakeholders. Competent using CRM software (e.g. Hubspot, Salesforce, Vitally) and GSuite / Google Docs. Preference given to candidates with: Previous experience managing customers in a SaaS environment Former FMCG experience What Makes a Great Fit at Crisp Collaboration : You believe the best results come from working together. You share ideas, pitch in, and elevate those around you. Grit : You're curious, self-driven, and unafraid to roll up your sleeves. You get the job done even when the path isn't clear and adapt quickly when things change. People : You stay close to those we serve. Listening, learning, and building what matters most. Feedback : You see it as fuel. You give it with care, take it with humility, and use it to level up. Ingenuity : You solve problems with creativity and speed. You look for ways to streamline, automate, or improve without being asked. We are committed to transparency, diversity, and meritocracy, fostering an environment where every team member is empowered to make an impact, grow personally, and advance in their career. We invite you to join us - not just to take on a role, but to help shape a company you're proud to be part of. Applicants must be authorized to work for any employer in the United Kingdom. Crisp is unable to sponsor or take over sponsorship of an employment Visa at this time.
Data Migrations Analyst page is loaded Data Migrations Analystlocations: England (Home Workers): London: Southamptontime type: Full timeposted on: Posted Todaytime left to apply: End Date: January 30, 2026 (27 days left to apply)job requisition id: R5109Fixed Term Contract Duration - 11 Months# About the Business Quilter plc is a leading wealth management business, helping to enable brighter financial futures for every generation. Quilter oversees £126.3 billion in customer investments (as of August 2025). It has an adviser and customer offering spanning financial advice, investment platforms, multi-asset investment solutions, and discretionary fund management. The business is comprised of two segments: Affluent and High Net Worth. Affluent encompasses the financial planning business, Quilter Financial Planning, the Quilter Investment Platform and Quilter Investors, the multi-asset investment solutions business. High Net Worth includes the discretionary fund management business, Quilter Cheviot, together with Quilter Cheviot Financial Planning - offering a highly personalised service to private clients, charities, trustees, and professional partners. Quilter Cheviot has presence throughout the UK, Ireland and Channel Islands. At Quilter we never stand still. Our foundations are rooted in our extraordinary expertise, which is trusted by hundreds of thousands of customers, but we have great ambitions to stay one step ahead and make an even greater difference to the people and communities we serve, including our colleagues. Our business is transforming, continually modernising, and becoming even more customer centric. So, if you want to be bold in the pursuit of your ambitions, bring new ideas, and challenge and evolve what we do, it's the perfect time to join us!# About the Role Level: 3Department: DataLocation: Home WorkerContract type: Fixed Term Contract-12 monthsWe are transforming our Advice business and have a vacancy within our team for a strong data minded individual to support the data mapping, data validation and data reconciliations, bringing between our technical teams and business SMEs as we proceed with a major data migration programme.This role offers the opportunity to gets hands on with the technology, data and processes that our advisers use daily to meet their clients' needs. You will be joining a small and friendly team of similarly skilled individuals.We're looking for someone with experience in data mapping and migration. Knowledge of the QFP Advice business or Payments processes, business or finance reporting and prior knowledge of our existing payments and point of sale systems is preferred.The ideal candidate will have strong analytical skills and attention to detail, who is able to work closely with Business SMEs and other BAs working on the programme to elicit data migration and reconciliation requirements.The role will involve getting hands-on with data analysis and data mappings, including investigating data issues, performing reconciliations, and resolving mapping or testing defects.Any prior knowledge and experience in using Power BI, Data Bricks and SQL would be beneficial, but not essential - you will be working alongside a team of data engineers and data analysts who will assist accessing our data for analysis. However, the candidate must be comfortable with performing analysis on large data sets, performing data investigations and analytics and participating in the testing of data transformations and reconciliation solutions.This role is a fantastic opportunity to learn in depth about our Advice technology and be involved in the next step of our strategic journey to simplify and grow our business.The candidate is expected to be pro-active in managing their work to meet the overall programme delivery plan, reporting progress, issues and risks to the Project Manager.# About You Candidates with knowledge and experience working in the QFP Advice area of our business, familiar with our business processes, operations and systems. Comfortable with data analysis techniques, with past experience of Data Transformation, Data Migrations, Data Reconciliation, or Finance/Operations business reporting work. Enjoys getting hands-on, collaborative, comfortable working to a varied activities as testing and the programme lifecycle progresses. Good stakeholder management skills, with ability to elicit requirements and proactively engage across business areas. As well as strong interpersonal, communication and team working skills. The ability to work with data is essential to this role, and the candidate must have a strong attention to detail Inclusion & Diversity We value diversity and strive to promote inclusivity in all aspects of our culture. We believe in equal opportunities for all, ensuring that no applicant encounters less favourable treatment based on anything but their skills, qualifications, experience, and potential. We celebrate the unique contributions of a diverse workforce and create a respectful, nurturing environment where every colleague can thrive. Values Do the right thing: We act with integrity and are proudly committed to going above and beyond in service of our clients and the support we provide our communities. Always curious: We continuously seek new ideas and knowledge so we're one step ahead of our clients' needs. We look for inspiration everywhere and encourage experimentation, recognising that this is how we create brilliant solutions for brighter futures. Embrace challenge: We aim high to transform our potential into meaningful outcomes. With ambition as our driving force and a steadfast commitment to growth, we succeed for the good of every generation. Stronger together : Combining our diverse talents, we accomplish more collectively than we ever could do alone. We speak openly, actively listen, and support each other, and constructively challenge and embrace new ideas. We seek empowerment and demonstrate ownership and trust, with the confidence to make impactful decisions. Core Benefits Holiday: 182 hours (26 days) Quilter Incentive Scheme: All employees are eligible to participate in incentive scheme, to incentivise business performance and their contribution. Pension Scheme: A non-contributory company pension scheme that can be boosted through personal contributions. Healthcare Cash Plan: Jersey employees only. Benefit Allowance: A cash benefit allowance is payable in lieu of some of our core benefits. In addition to our core benefits, we offer a range of flexible benefits to UK employees that you can choose from and pay for conveniently via a salary deduction. We create brighter financial futures for every generation.We do this by guiding our customers and their families through the complexity of planning for their financial future, responding to their rapidly evolving needs and giving them peace of mind. And, with all that's happening in the world today, our role in society has never been more meaningful.Our impressive talents and capabilities set us apart, but our unwavering commitment to our customers is what defines us. We truly believe that we have all the ingredients to be the very best in our industry, and we want great people with the care and creativity that we need, to help us get there.We are passionate about building an inclusive culture where everyone's contribution is valued, and our people can thrive. No matter what your role is or where you sit, your voice will matter. We hope you like what you hear and are interested in learning more about joining us.We believe our workplace needs to work for you, so we offer an environment where you can balance a successful career with your commitments and interests outside of work. Some roles lend themselves to
Jan 04, 2026
Full time
Data Migrations Analyst page is loaded Data Migrations Analystlocations: England (Home Workers): London: Southamptontime type: Full timeposted on: Posted Todaytime left to apply: End Date: January 30, 2026 (27 days left to apply)job requisition id: R5109Fixed Term Contract Duration - 11 Months# About the Business Quilter plc is a leading wealth management business, helping to enable brighter financial futures for every generation. Quilter oversees £126.3 billion in customer investments (as of August 2025). It has an adviser and customer offering spanning financial advice, investment platforms, multi-asset investment solutions, and discretionary fund management. The business is comprised of two segments: Affluent and High Net Worth. Affluent encompasses the financial planning business, Quilter Financial Planning, the Quilter Investment Platform and Quilter Investors, the multi-asset investment solutions business. High Net Worth includes the discretionary fund management business, Quilter Cheviot, together with Quilter Cheviot Financial Planning - offering a highly personalised service to private clients, charities, trustees, and professional partners. Quilter Cheviot has presence throughout the UK, Ireland and Channel Islands. At Quilter we never stand still. Our foundations are rooted in our extraordinary expertise, which is trusted by hundreds of thousands of customers, but we have great ambitions to stay one step ahead and make an even greater difference to the people and communities we serve, including our colleagues. Our business is transforming, continually modernising, and becoming even more customer centric. So, if you want to be bold in the pursuit of your ambitions, bring new ideas, and challenge and evolve what we do, it's the perfect time to join us!# About the Role Level: 3Department: DataLocation: Home WorkerContract type: Fixed Term Contract-12 monthsWe are transforming our Advice business and have a vacancy within our team for a strong data minded individual to support the data mapping, data validation and data reconciliations, bringing between our technical teams and business SMEs as we proceed with a major data migration programme.This role offers the opportunity to gets hands on with the technology, data and processes that our advisers use daily to meet their clients' needs. You will be joining a small and friendly team of similarly skilled individuals.We're looking for someone with experience in data mapping and migration. Knowledge of the QFP Advice business or Payments processes, business or finance reporting and prior knowledge of our existing payments and point of sale systems is preferred.The ideal candidate will have strong analytical skills and attention to detail, who is able to work closely with Business SMEs and other BAs working on the programme to elicit data migration and reconciliation requirements.The role will involve getting hands-on with data analysis and data mappings, including investigating data issues, performing reconciliations, and resolving mapping or testing defects.Any prior knowledge and experience in using Power BI, Data Bricks and SQL would be beneficial, but not essential - you will be working alongside a team of data engineers and data analysts who will assist accessing our data for analysis. However, the candidate must be comfortable with performing analysis on large data sets, performing data investigations and analytics and participating in the testing of data transformations and reconciliation solutions.This role is a fantastic opportunity to learn in depth about our Advice technology and be involved in the next step of our strategic journey to simplify and grow our business.The candidate is expected to be pro-active in managing their work to meet the overall programme delivery plan, reporting progress, issues and risks to the Project Manager.# About You Candidates with knowledge and experience working in the QFP Advice area of our business, familiar with our business processes, operations and systems. Comfortable with data analysis techniques, with past experience of Data Transformation, Data Migrations, Data Reconciliation, or Finance/Operations business reporting work. Enjoys getting hands-on, collaborative, comfortable working to a varied activities as testing and the programme lifecycle progresses. Good stakeholder management skills, with ability to elicit requirements and proactively engage across business areas. As well as strong interpersonal, communication and team working skills. The ability to work with data is essential to this role, and the candidate must have a strong attention to detail Inclusion & Diversity We value diversity and strive to promote inclusivity in all aspects of our culture. We believe in equal opportunities for all, ensuring that no applicant encounters less favourable treatment based on anything but their skills, qualifications, experience, and potential. We celebrate the unique contributions of a diverse workforce and create a respectful, nurturing environment where every colleague can thrive. Values Do the right thing: We act with integrity and are proudly committed to going above and beyond in service of our clients and the support we provide our communities. Always curious: We continuously seek new ideas and knowledge so we're one step ahead of our clients' needs. We look for inspiration everywhere and encourage experimentation, recognising that this is how we create brilliant solutions for brighter futures. Embrace challenge: We aim high to transform our potential into meaningful outcomes. With ambition as our driving force and a steadfast commitment to growth, we succeed for the good of every generation. Stronger together : Combining our diverse talents, we accomplish more collectively than we ever could do alone. We speak openly, actively listen, and support each other, and constructively challenge and embrace new ideas. We seek empowerment and demonstrate ownership and trust, with the confidence to make impactful decisions. Core Benefits Holiday: 182 hours (26 days) Quilter Incentive Scheme: All employees are eligible to participate in incentive scheme, to incentivise business performance and their contribution. Pension Scheme: A non-contributory company pension scheme that can be boosted through personal contributions. Healthcare Cash Plan: Jersey employees only. Benefit Allowance: A cash benefit allowance is payable in lieu of some of our core benefits. In addition to our core benefits, we offer a range of flexible benefits to UK employees that you can choose from and pay for conveniently via a salary deduction. We create brighter financial futures for every generation.We do this by guiding our customers and their families through the complexity of planning for their financial future, responding to their rapidly evolving needs and giving them peace of mind. And, with all that's happening in the world today, our role in society has never been more meaningful.Our impressive talents and capabilities set us apart, but our unwavering commitment to our customers is what defines us. We truly believe that we have all the ingredients to be the very best in our industry, and we want great people with the care and creativity that we need, to help us get there.We are passionate about building an inclusive culture where everyone's contribution is valued, and our people can thrive. No matter what your role is or where you sit, your voice will matter. We hope you like what you hear and are interested in learning more about joining us.We believe our workplace needs to work for you, so we offer an environment where you can balance a successful career with your commitments and interests outside of work. Some roles lend themselves to
Overview Role: Terrestrial Ecologist - Environmental and Ecological Assessment Location: London - Hybrid Role ID: Our vision is to create a safe and sustainable world. Ricardo, member of WSP, is a global strategic, environmental, and engineering consulting company. With over 100 years of engineering excellence and employing close to 3,000 employees in more than 20 countries, we provide exceptional levels of expertise in delivering leading-edge and innovative cross-sector sustainable products and solutions. Every day, we enable our customers to solve the most complex and dynamic challenges to help achieve a safe and sustainable world. The Role We are currently looking for a Consultant Ecologist to join our Ecology team within the Water Practice based in our London office. Key responsibilities Provide technical, administrative or professional support to winning & executing projects. Gather relevant information. Solve problems, make decisions independently within own area of responsibility, or in conjunction with other team members or more senior colleagues. Undertake tasks on projects/bids and begins to manage tasks where appropriate. Develop client relationships at operational level on projects and tasks. Key competencies and experience A degree in a relevant subject, such as ecology or other biological sciences. Demonstrable relevant work experience. Graduate or Associate membership of CIEEM. Basic knowledge of UK and EU Wildlife Legislation, planning policies, licensing requirements and best practice survey techniques. Capable of leading surveys and writing reports for Preliminary Ecological Assessments (PEA), Habitat Condition Assessments (HCA) and Protected species surveys. Skills and Behaviour Communicates information clearly and accurately. An understanding of undertaking surveys safely and to the right quality standard. Good team working skills are essential. Plans, organises and reviews activities effectively and efficiently in order to meet defined expectations. Be organised with proven ability to multi - task and handle several projects simultaneously. Desirable Experience of project management and/or preparation of ecology proposals and tenders. Broad ecological survey experience with demonstrable proficiency in particular protected species surveys and/or habitat surveys and providing mitigation recommendations. Experience of planning and conducting ecological surveys, including habitat survey and protected species surveys and providing mitigation recommendations. Ideally at least one protected species survey licence. Experience of working on large scale infrastructure of development projects. Experience of Ecological Clerk of Works (ECoW). Working here You will be warmly welcomed into our workplace where every voice matters. We are diverse thinkers and doers, coming together to create a culture of inclusion. We will support you to find your place. We will encourage you to use your passion and expertise to make a positive impact through the projects you work on. Your knowledge and desire to bring about change will be invaluable in helping deliver innovative solutions that support communities across the globe in becoming safer and more sustainable. Work life balance We offer flexible approaches to work, whether that is working from home, being in the office, or as a hybrid worker. We're happy to discuss flexible working arrangements. Wellbeing is at the core to our culture, allowing employees to flourish and to achieve their full potential. Benefits We want you to know how much you are valued. Your remuneration and benefits package will reflect that. You will receive a range of benefits which include support for your physical and mental health. Our core benefits include 25 days' annual leave, plus 8 flexible bank holidays, a competitive company pension scheme, life assurance and professional subscriptions reimbursement. We also offer a wide range of flexible benefits to suit your lifestyle. Diversity, Equality, and Inclusion statement We are an Equal Opportunity Employer, we believe in each person's potential, and we'll help you reach yours. We have an ambitious diversity, equality, and inclusion approach as explained here. We value diversity; recognising that a more diverse workforce creates a richer and more varied working environment. Diversity also drives innovation, by allowing us to offer our clients the best consultancy service that we can. As part of our commitment to engage positively and pro-actively with all our employees and to ensure an inclusive culture, we are a recognised as a 'disability confident' employer. Next steps Once you have submitted your application a member of our Recruitment Team will be in touch. Please be aware that the timing can vary dependent on the volume of applications that we receive for each role and in some cases, we may start to review applications prior to the closing date. Ricardo is a Disability confident employer please advise the recruitment team you require any adjustments to support you throughout the recruitment process.
Jan 04, 2026
Full time
Overview Role: Terrestrial Ecologist - Environmental and Ecological Assessment Location: London - Hybrid Role ID: Our vision is to create a safe and sustainable world. Ricardo, member of WSP, is a global strategic, environmental, and engineering consulting company. With over 100 years of engineering excellence and employing close to 3,000 employees in more than 20 countries, we provide exceptional levels of expertise in delivering leading-edge and innovative cross-sector sustainable products and solutions. Every day, we enable our customers to solve the most complex and dynamic challenges to help achieve a safe and sustainable world. The Role We are currently looking for a Consultant Ecologist to join our Ecology team within the Water Practice based in our London office. Key responsibilities Provide technical, administrative or professional support to winning & executing projects. Gather relevant information. Solve problems, make decisions independently within own area of responsibility, or in conjunction with other team members or more senior colleagues. Undertake tasks on projects/bids and begins to manage tasks where appropriate. Develop client relationships at operational level on projects and tasks. Key competencies and experience A degree in a relevant subject, such as ecology or other biological sciences. Demonstrable relevant work experience. Graduate or Associate membership of CIEEM. Basic knowledge of UK and EU Wildlife Legislation, planning policies, licensing requirements and best practice survey techniques. Capable of leading surveys and writing reports for Preliminary Ecological Assessments (PEA), Habitat Condition Assessments (HCA) and Protected species surveys. Skills and Behaviour Communicates information clearly and accurately. An understanding of undertaking surveys safely and to the right quality standard. Good team working skills are essential. Plans, organises and reviews activities effectively and efficiently in order to meet defined expectations. Be organised with proven ability to multi - task and handle several projects simultaneously. Desirable Experience of project management and/or preparation of ecology proposals and tenders. Broad ecological survey experience with demonstrable proficiency in particular protected species surveys and/or habitat surveys and providing mitigation recommendations. Experience of planning and conducting ecological surveys, including habitat survey and protected species surveys and providing mitigation recommendations. Ideally at least one protected species survey licence. Experience of working on large scale infrastructure of development projects. Experience of Ecological Clerk of Works (ECoW). Working here You will be warmly welcomed into our workplace where every voice matters. We are diverse thinkers and doers, coming together to create a culture of inclusion. We will support you to find your place. We will encourage you to use your passion and expertise to make a positive impact through the projects you work on. Your knowledge and desire to bring about change will be invaluable in helping deliver innovative solutions that support communities across the globe in becoming safer and more sustainable. Work life balance We offer flexible approaches to work, whether that is working from home, being in the office, or as a hybrid worker. We're happy to discuss flexible working arrangements. Wellbeing is at the core to our culture, allowing employees to flourish and to achieve their full potential. Benefits We want you to know how much you are valued. Your remuneration and benefits package will reflect that. You will receive a range of benefits which include support for your physical and mental health. Our core benefits include 25 days' annual leave, plus 8 flexible bank holidays, a competitive company pension scheme, life assurance and professional subscriptions reimbursement. We also offer a wide range of flexible benefits to suit your lifestyle. Diversity, Equality, and Inclusion statement We are an Equal Opportunity Employer, we believe in each person's potential, and we'll help you reach yours. We have an ambitious diversity, equality, and inclusion approach as explained here. We value diversity; recognising that a more diverse workforce creates a richer and more varied working environment. Diversity also drives innovation, by allowing us to offer our clients the best consultancy service that we can. As part of our commitment to engage positively and pro-actively with all our employees and to ensure an inclusive culture, we are a recognised as a 'disability confident' employer. Next steps Once you have submitted your application a member of our Recruitment Team will be in touch. Please be aware that the timing can vary dependent on the volume of applications that we receive for each role and in some cases, we may start to review applications prior to the closing date. Ricardo is a Disability confident employer please advise the recruitment team you require any adjustments to support you throughout the recruitment process.
