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catering manager
CBRE Local UK
Workplace Experience Host
CBRE Local UK Newcastle Upon Tyne, Tyne And Wear
Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Workplace Experience Host CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Experience Host to join the team located in Newcastle . Role Summary: This position is responsible for performing various administrative tasks, including answering telephones and giving information to employees and guests; often the first point of engagement with employees and visitors. Responsible for making a good first impression for the organization, which can affect the organisation's success. Greets employees and announces clients, applicants, and visitors. Conducts guest registration through badging software. Arranges escorts as needed. Issues visitor passes and validates parking Assists with scheduling and preparing meeting and conference rooms. Coordinates setup of conference/meetings rooms. Arranges for and reserves projectors and other meeting equipment, ensuring equipment is in good operating condition. Arranges video and/or web conferencing as needed. Provides personal services to employees and guests such as arrangement of local transportation, office wayfinding, lobby appearance management, visitor volume tracking & reporting, visitor refreshments, storytelling & building tours, meal orders, guest & administrative support (preparation of meeting materials), and other services as needed. Coordinates catering for meeting and events. Maintains neat appearance reception area, conference rooms caf and other common areas. Requests building and housekeeping services as needed. Periodically inspects common area equipment to ensure good operating condition. Arranges equipment service as needed. Assists the Workplace Experience Team and CBRE community with general administrative support including all mail services, event management, desk booking, bike locker management, etc. Requests building and/or equipment services as needed. Assists with the CBRE community on-boarding process, including new employee orientation, training, equipment and software ordering - workflow assistance and welcoming procedures and first day orientation management. Provides administrative support including meeting coordination, office and workplace experience equipment care, and supply management. Responds to community requests and complaints regarding Workplace Experience services. Ensure safety standards are met by those delivery workplace experience services; whether CBRE employees or third-party service providers. Manages facilities and office requests, follow up on all request upon completion and escalate recurring issues. Manage reception stock and ensure system is in place to ensure optimum levels Any other task suitable and agreeable within scope Site Specific - Reception Promptly and efficiently deal with telephone calls in a welcoming positive manner Take and pass on accurate messages as required using multiple technology's (Email, Skype) Courteously greet and interact with visitors to the premises in line with host Deal with any other reception duties as required Manage room and hospitality bookings Hospitality Setting up meeting rooms Arranging hospitality Organising catering Diary management and planning Customer service Deal with any enquiries in a prompt and efficient manner Anticipate needs and offer assistance wherever possible To immediately raise any health and safety concerns to your manager or team leader Communication Skills: Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. Ability to effectively present information to an internal department and/or large groups of employees. Experience Required: A minimum of 1 - 2 years related experience (e.g. Front Desk, Concierge, Hospitality, Room Management, or Customer Service roles) is preferred. Advanced communication skills with the ability to effectively present information to an internal department and/or large groups of employees. Experience in facilities management and/or dealing with suppliers/contractors beneficial. Ability to solve problems and deal with a variety of options in complex situations.
Jan 08, 2026
Full time
Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Workplace Experience Host CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Experience Host to join the team located in Newcastle . Role Summary: This position is responsible for performing various administrative tasks, including answering telephones and giving information to employees and guests; often the first point of engagement with employees and visitors. Responsible for making a good first impression for the organization, which can affect the organisation's success. Greets employees and announces clients, applicants, and visitors. Conducts guest registration through badging software. Arranges escorts as needed. Issues visitor passes and validates parking Assists with scheduling and preparing meeting and conference rooms. Coordinates setup of conference/meetings rooms. Arranges for and reserves projectors and other meeting equipment, ensuring equipment is in good operating condition. Arranges video and/or web conferencing as needed. Provides personal services to employees and guests such as arrangement of local transportation, office wayfinding, lobby appearance management, visitor volume tracking & reporting, visitor refreshments, storytelling & building tours, meal orders, guest & administrative support (preparation of meeting materials), and other services as needed. Coordinates catering for meeting and events. Maintains neat appearance reception area, conference rooms caf and other common areas. Requests building and housekeeping services as needed. Periodically inspects common area equipment to ensure good operating condition. Arranges equipment service as needed. Assists the Workplace Experience Team and CBRE community with general administrative support including all mail services, event management, desk booking, bike locker management, etc. Requests building and/or equipment services as needed. Assists with the CBRE community on-boarding process, including new employee orientation, training, equipment and software ordering - workflow assistance and welcoming procedures and first day orientation management. Provides administrative support including meeting coordination, office and workplace experience equipment care, and supply management. Responds to community requests and complaints regarding Workplace Experience services. Ensure safety standards are met by those delivery workplace experience services; whether CBRE employees or third-party service providers. Manages facilities and office requests, follow up on all request upon completion and escalate recurring issues. Manage reception stock and ensure system is in place to ensure optimum levels Any other task suitable and agreeable within scope Site Specific - Reception Promptly and efficiently deal with telephone calls in a welcoming positive manner Take and pass on accurate messages as required using multiple technology's (Email, Skype) Courteously greet and interact with visitors to the premises in line with host Deal with any other reception duties as required Manage room and hospitality bookings Hospitality Setting up meeting rooms Arranging hospitality Organising catering Diary management and planning Customer service Deal with any enquiries in a prompt and efficient manner Anticipate needs and offer assistance wherever possible To immediately raise any health and safety concerns to your manager or team leader Communication Skills: Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. Ability to effectively present information to an internal department and/or large groups of employees. Experience Required: A minimum of 1 - 2 years related experience (e.g. Front Desk, Concierge, Hospitality, Room Management, or Customer Service roles) is preferred. Advanced communication skills with the ability to effectively present information to an internal department and/or large groups of employees. Experience in facilities management and/or dealing with suppliers/contractors beneficial. Ability to solve problems and deal with a variety of options in complex situations.
CBRE Local UK
Workplace Experience Host
CBRE Local UK City, Leeds
Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Workplace Experience Host CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Experience Host to join the team located in Central Leeds . Role Summary: This position is responsible for performing various administrative tasks, including answering telephones and giving information to employees and guests; often the first point of engagement with employees and visitors. Responsible for making a good first impression for the organization, which can affect the organisation's success. Greets employees and announces clients, applicants, and visitors. Conducts guest registration through badging software. Arranges escorts as needed. Issues visitor passes and validates parking Assists with scheduling and preparing meeting and conference rooms. Coordinates setup of conference/meetings rooms. Arranges for and reserves projectors and other meeting equipment, ensuring equipment is in good operating condition. Arranges video and/or web conferencing as needed. Provides personal services to employees and guests such as arrangement of local transportation, office wayfinding, lobby appearance management, visitor volume tracking & reporting, visitor refreshments, storytelling & building tours, meal orders, guest & administrative support (preparation of meeting materials), and other services as needed. Coordinates catering for meeting and events. Maintains neat appearance reception area, conference rooms caf and other common areas. Requests building and housekeeping services as needed. Periodically inspects common area equipment to ensure good operating condition. Arranges equipment service as needed. Assists the Workplace Experience Team and CBRE community with general administrative support including all mail services, event management, desk booking, bike locker management, etc. Requests building and/or equipment services as needed. Assists with the CBRE community on-boarding process, including new employee orientation, training, equipment and software ordering - workflow assistance and welcoming procedures and first day orientation management. Provides administrative support including meeting coordination, office and workplace experience equipment care, and supply management. Responds to community requests and complaints regarding Workplace Experience services. Ensure safety standards are met by those delivery workplace experience services; whether CBRE employees or third-party service providers. Manages facilities and office requests, follow up on all request upon completion and escalate recurring issues. Manage reception stock and ensure system is in place to ensure optimum levels Any other task suitable and agreeable within scope Site Specific - Reception Promptly and efficiently deal with telephone calls in a welcoming positive manner Take and pass on accurate messages as required using multiple technology's (Email, Skype) Courteously greet and interact with visitors to the premises in line with host Deal with any other reception duties as required Manage room and hospitality bookings Hospitality Setting up meeting rooms Arranging hospitality Organising catering Diary management and planning Customer service Deal with any enquiries in a prompt and efficient manner Anticipate needs and offer assistance wherever possible To immediately raise any health and safety concerns to your manager or team leader Communication Skills: Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. Ability to effectively present information to an internal department and/or large groups of employees. Experience Required: A minimum of 1 - 2 years related experience (e.g. Front Desk, Concierge, Hospitality, Room Management, or Customer Service roles) is preferred. Advanced communication skills with the ability to effectively present information to an internal department and/or large groups of employees. Experience in facilities management and/or dealing with suppliers/contractors beneficial. Ability to solve problems and deal with a variety of options in complex situations.
Jan 08, 2026
Full time
Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Workplace Experience Host CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Experience Host to join the team located in Central Leeds . Role Summary: This position is responsible for performing various administrative tasks, including answering telephones and giving information to employees and guests; often the first point of engagement with employees and visitors. Responsible for making a good first impression for the organization, which can affect the organisation's success. Greets employees and announces clients, applicants, and visitors. Conducts guest registration through badging software. Arranges escorts as needed. Issues visitor passes and validates parking Assists with scheduling and preparing meeting and conference rooms. Coordinates setup of conference/meetings rooms. Arranges for and reserves projectors and other meeting equipment, ensuring equipment is in good operating condition. Arranges video and/or web conferencing as needed. Provides personal services to employees and guests such as arrangement of local transportation, office wayfinding, lobby appearance management, visitor volume tracking & reporting, visitor refreshments, storytelling & building tours, meal orders, guest & administrative support (preparation of meeting materials), and other services as needed. Coordinates catering for meeting and events. Maintains neat appearance reception area, conference rooms caf and other common areas. Requests building and housekeeping services as needed. Periodically inspects common area equipment to ensure good operating condition. Arranges equipment service as needed. Assists the Workplace Experience Team and CBRE community with general administrative support including all mail services, event management, desk booking, bike locker management, etc. Requests building and/or equipment services as needed. Assists with the CBRE community on-boarding process, including new employee orientation, training, equipment and software ordering - workflow assistance and welcoming procedures and first day orientation management. Provides administrative support including meeting coordination, office and workplace experience equipment care, and supply management. Responds to community requests and complaints regarding Workplace Experience services. Ensure safety standards are met by those delivery workplace experience services; whether CBRE employees or third-party service providers. Manages facilities and office requests, follow up on all request upon completion and escalate recurring issues. Manage reception stock and ensure system is in place to ensure optimum levels Any other task suitable and agreeable within scope Site Specific - Reception Promptly and efficiently deal with telephone calls in a welcoming positive manner Take and pass on accurate messages as required using multiple technology's (Email, Skype) Courteously greet and interact with visitors to the premises in line with host Deal with any other reception duties as required Manage room and hospitality bookings Hospitality Setting up meeting rooms Arranging hospitality Organising catering Diary management and planning Customer service Deal with any enquiries in a prompt and efficient manner Anticipate needs and offer assistance wherever possible To immediately raise any health and safety concerns to your manager or team leader Communication Skills: Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. Ability to effectively present information to an internal department and/or large groups of employees. Experience Required: A minimum of 1 - 2 years related experience (e.g. Front Desk, Concierge, Hospitality, Room Management, or Customer Service roles) is preferred. Advanced communication skills with the ability to effectively present information to an internal department and/or large groups of employees. Experience in facilities management and/or dealing with suppliers/contractors beneficial. Ability to solve problems and deal with a variety of options in complex situations.
Get Staffed Online Recruitment Limited
Sales Account Executive
Get Staffed Online Recruitment Limited
Sales Account Executive Location: Storey s Gate, SW1H This is an office-based role, with the option for a level of hybrid working following successful completion of the probationary period Job type: Full time; Temporary fixed-term contract for 12 months Salary Range: £29,500 £34,850 per annum (based on experience) Reports to: Head of Sales and Marketing Department: Sales Number of reports: 0 About Our Client Our client is owned by Trustees appointed by the Methodist Church. They conduct business in line with the Church s ethics and their own company values. They are seeking a proactive and results driven Sales and Accounts Executive to join their Sales and Marketing team, reporting directly to the Head of Sales and Marketing. This role is focused on converting enquiries into confirmed bookings and generating revenue for our client by promoting their unique event spaces to corporate, charity, and private clients. Their venues host a diverse range of events, from small meetings of two people to large-scale concerts of up to 2,400 attendees. About You Key responsibilities include converting incoming sales enquiries from multiple channels and actively maximising opportunities across all accounts. You will seek to grow income from an extensive portfolio of repeat business while also proactively selling to new clients and emerging markets. You will apply effective yield management to each enquiry to ensure profitability and consistently work towards confirming bookings. This role involves working closely with internal stakeholders to maximise revenue from every client and ensure a seamless customer journey. You will collaborate with the Head of Sales and Marketing and the Business Development Manager, supporting hosted events and proactive sales activities as required, while contributing to the overall commercial success of the organisation You Will Have: Demonstrable experience of sales conversions, preferably in a catering, hotel, conferencing or venue environment. Confident negotiator with good presentation skills and a professional, client focused approach. Highly organised with strong attention to detail, numeracy, and the ability to meet strict deadlines. Competent in Microsoft Office with excellent administration and time management skills Ability to work confidently on your own initiative. Good working knowledge of iVvy (Cloud based venue management software). Knowledge of foreign languages would be an advantage. An understanding and sympathy to the values of the Methodist Church. Benefits: As a member of our client s team, you will have access to a range of benefits, including: Generous pension Private medical insurance Life assurance Staff referral bonus Season ticket loan 25 days of annual leave + bank holidays and paid birthday leave 2 additional paid volunteering days each year Employee Assistance Programme Enhanced family leave Enhanced sick leave 50% discount at their in-house café and discounts to food and shopping places in local area
Jan 08, 2026
Full time
Sales Account Executive Location: Storey s Gate, SW1H This is an office-based role, with the option for a level of hybrid working following successful completion of the probationary period Job type: Full time; Temporary fixed-term contract for 12 months Salary Range: £29,500 £34,850 per annum (based on experience) Reports to: Head of Sales and Marketing Department: Sales Number of reports: 0 About Our Client Our client is owned by Trustees appointed by the Methodist Church. They conduct business in line with the Church s ethics and their own company values. They are seeking a proactive and results driven Sales and Accounts Executive to join their Sales and Marketing team, reporting directly to the Head of Sales and Marketing. This role is focused on converting enquiries into confirmed bookings and generating revenue for our client by promoting their unique event spaces to corporate, charity, and private clients. Their venues host a diverse range of events, from small meetings of two people to large-scale concerts of up to 2,400 attendees. About You Key responsibilities include converting incoming sales enquiries from multiple channels and actively maximising opportunities across all accounts. You will seek to grow income from an extensive portfolio of repeat business while also proactively selling to new clients and emerging markets. You will apply effective yield management to each enquiry to ensure profitability and consistently work towards confirming bookings. This role involves working closely with internal stakeholders to maximise revenue from every client and ensure a seamless customer journey. You will collaborate with the Head of Sales and Marketing and the Business Development Manager, supporting hosted events and proactive sales activities as required, while contributing to the overall commercial success of the organisation You Will Have: Demonstrable experience of sales conversions, preferably in a catering, hotel, conferencing or venue environment. Confident negotiator with good presentation skills and a professional, client focused approach. Highly organised with strong attention to detail, numeracy, and the ability to meet strict deadlines. Competent in Microsoft Office with excellent administration and time management skills Ability to work confidently on your own initiative. Good working knowledge of iVvy (Cloud based venue management software). Knowledge of foreign languages would be an advantage. An understanding and sympathy to the values of the Methodist Church. Benefits: As a member of our client s team, you will have access to a range of benefits, including: Generous pension Private medical insurance Life assurance Staff referral bonus Season ticket loan 25 days of annual leave + bank holidays and paid birthday leave 2 additional paid volunteering days each year Employee Assistance Programme Enhanced family leave Enhanced sick leave 50% discount at their in-house café and discounts to food and shopping places in local area
Compass Group UK
Assistant Kitchen Manager - Rugby
Compass Group UK Rugby, Warwickshire
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, Booking and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families We're recruiting an experienced Assistant Kitchen Manager who is passionate about exceptional food and world-class customer service, and who can confidently oversee all Compass Group UK&I catering and service operations for Chartwells on a full time basis. As an Assistant Kitchen Manager, you will be responsible for ensuring our kitchens and service counters run smoothly and helping to deliver truly incredible food experiences. In return, you'll have the opportunity to progress your catering career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Here's an idea of what your shift patterns will be: 5 out of 7 days Could you shine as Chartwells's next Assistant Kitchen Manager? Here's what you need to know before applying: Your key responsibilities will include: Liaising between the team and manager to ensure we continually exceed expectations Motivating the team to keep everyone on task Assisting the manager with managing inventories, monitoring budgets and implementing action plans Managing the tills and processing payments Supporting and training our teams, leading from the front to make sure everyone can excel in their role Assisting with paperwork when required Representing Compass Group UK&I and maintaining a positive brand image Our ideal Assistant Kitchen Manager will: Be passionate about exceptional customer service Have previous experience in a similar role Have experience managing teams Have excellent communication and organisational skills Be an ambitious and motivated individual who is always looking to upskill About Us As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Job Reference: com R/SU House Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Jan 08, 2026
Full time
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, Booking and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families We're recruiting an experienced Assistant Kitchen Manager who is passionate about exceptional food and world-class customer service, and who can confidently oversee all Compass Group UK&I catering and service operations for Chartwells on a full time basis. As an Assistant Kitchen Manager, you will be responsible for ensuring our kitchens and service counters run smoothly and helping to deliver truly incredible food experiences. In return, you'll have the opportunity to progress your catering career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Here's an idea of what your shift patterns will be: 5 out of 7 days Could you shine as Chartwells's next Assistant Kitchen Manager? Here's what you need to know before applying: Your key responsibilities will include: Liaising between the team and manager to ensure we continually exceed expectations Motivating the team to keep everyone on task Assisting the manager with managing inventories, monitoring budgets and implementing action plans Managing the tills and processing payments Supporting and training our teams, leading from the front to make sure everyone can excel in their role Assisting with paperwork when required Representing Compass Group UK&I and maintaining a positive brand image Our ideal Assistant Kitchen Manager will: Be passionate about exceptional customer service Have previous experience in a similar role Have experience managing teams Have excellent communication and organisational skills Be an ambitious and motivated individual who is always looking to upskill About Us As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Job Reference: com R/SU House Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
CBRE Local UK
Multiskilled Host
CBRE Local UK City, Sheffield
Global Workplace Solutions is a division of CBRE providing integrated solutions across large multi-discipline property portfolios. We are an organisation that has people at the heart of its culture and our aim for this account is to deliver an exceptional service to BT. Our BT Workplace team provide a full range of building maintenance services to their 7,000 buildings in the UK, from commercial offices and telephone exchanges to call centres and retail shops. We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect, Integrity, Service, Excellence The role: Multiskilled Host Acting as the heart of the office, our Hosts anticipate customer needs and provide a 'hassle-free' workplace experience that's designed to make life easier and enhance our customers' well-being. Hosts deliver people-focused, anticipatory services in order to provide a cohesive and connected workplace experience for building occupants and visitors. Hosts will enhance the moments that matter throughout a colleague's working day. Our Hosts are the first point of contact when people enter the building, providing a warm welcome to colleagues and building visitors alike and being knowledgeable about the local area. They are at the forefront of delivering a positive office experience; being the first point-of-contact for building users throughout the day, acting as a liaison between the occupants and the wider workplace team for all building and housekeeping services to keep our client workspace running smoothly. Supporting colleagues in using meeting room technology, delivering engagement activities and games for wellbeing, ensuring consumables are stocked, and ensuring the building is reset so each day it looks like it did on 'day one'. At larger locations Hosts manage meetings and event spaces. From greeting guests to assisting with bookings, catering, AV and other event activities; Hosts ensure everything runs smoothly so our client can concentrate on enjoying their event. We ensure an exceptional workplace experience journey for our colleagues and clients alike. It's about detail, best practice, knowing what good looks like and then raising the bar. Key responsibilities are as follows: To deliver a best in class Front of House service to welcome clients, visitors, colleagues and business partners at all times. To plan and prioritise own work allocation according to the needs of the site as determined by your Line Manager Carry out daily building walks to ensure all floors are tidy, compliant and reset back to 'day one' and proactively manage any issues identified. This includes health, safety and security checks each day in alignment with the daily checklist. Act as the go to' for your floor neighbourhoods and see yourself as an extension of BT and promote their culture and values in everything you do. Provide proactive, innovative solutions and resolution of BT colleague issues and provide visible assistance when required. Activity planning and delivery to support BT colleague engagement Support the wider FM team, ensuring the site always remains compliant with current Health & Safety legislation Ensure all building communications are up to date and in line with company expectations and have relevant information always displayed Ensure that all requests made via the Facilities Helpdesk are entered on to the system in a timely manner and that completed jobs are updated through the CAFM systems within the contractual SLA Engage with other service partners, such as housekeeping and security to ensure prompt and effective request solutions and close out Provide Front of House / Reception services, work across and deliver services across different floors and support all meetings and events as required Provide basic housekeeping duties across your areas of work, including but not limited to: loading and unloading of dishwashers, general spot cleaning of highly utilised areas, meeting room and communal area resets and general upkeep of kitchen facilities. Ensure floor and kitchen consumables are monitored, ordered and re-stocked as and when required. Assist and co-ordinate with the in-house Engineering team to ensure all tasks are completed within SLA and to a quality standard Always promote and maintain the core values of CBRE Provide porterage and event set up support as and when required. Monitor and report as needed on building occupancy and utilization To provide any other administrative duties as required To ensure there is a pleasant and positive working environment for BT business colleagues with hosts who are available and accessible within the building To build relationships with clients and colleagues, ensuring they have everything they need for their working day and ensure all workplace facilities are maintained and inspected regularly. To be proactively visible in all areas of the building Deliver site inductions to new client colleagues and building users To communicate effectively and appropriately - using verbal and written channels in both a proactive and professional manner Utilise skills and knowledge to join/become a subject matter expert and/or champion to support with continuous improvement and innovations Person Specification: Previous experience in a customer-facing role is essential. Excellent communication and customer service skills with a high level of attention to detail. Ability to seek out opportunities for continuous improvement and portray vision, values and passion. Exceptional written and verbal communication skills Ability to successfully multitask and able to adjust tasks in accordance with changing deadlines and priorities in a high-pressured environment. Organised, independent and self-motivated, enthusiastic, dependable, detail-oriented, flexible in scheduling and prioritisation. Flexible approach to work Understands and appreciates the importance of using discretion at all times Does not let issues go; follows up on issues through to resolution. Our mission: To build a world-class business through exceptional service and exceptional people Why CBRE? Salary & Benefits: Enjoy a competitive salary with a comprehensive benefits programme, designed to make sure you feel valued in your role, with benefits that support the mental, physical, emotional and financial health for you and your family. Learning & Development: Access LinkedIn Learning from day one with over 16,000 courses available, grow through our internal career pathways an unlimited training support on Talent Coach. Values-Based Culture: We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect, Integrity, Service and Excellence. Positive Work Environment: Over 74% of our colleagues would recommend us as a great place to work, according to our latest internal engagement survey. Volunteering Days: Benefit from 2 paid volunteering days per year. Exclusive Discounts: Nuffield gym memberships and restaurant discount cards At CBRE, we value diversity and believe that everyone is extraordinary in their own way. We are an inclusive employer. Even if you are not sure you fit all the requirements for a particular role, we'd still love to hear from you. There may be another opportunity within CBRE that is more suitable for you now or in the future.
Jan 08, 2026
Full time
Global Workplace Solutions is a division of CBRE providing integrated solutions across large multi-discipline property portfolios. We are an organisation that has people at the heart of its culture and our aim for this account is to deliver an exceptional service to BT. Our BT Workplace team provide a full range of building maintenance services to their 7,000 buildings in the UK, from commercial offices and telephone exchanges to call centres and retail shops. We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect, Integrity, Service, Excellence The role: Multiskilled Host Acting as the heart of the office, our Hosts anticipate customer needs and provide a 'hassle-free' workplace experience that's designed to make life easier and enhance our customers' well-being. Hosts deliver people-focused, anticipatory services in order to provide a cohesive and connected workplace experience for building occupants and visitors. Hosts will enhance the moments that matter throughout a colleague's working day. Our Hosts are the first point of contact when people enter the building, providing a warm welcome to colleagues and building visitors alike and being knowledgeable about the local area. They are at the forefront of delivering a positive office experience; being the first point-of-contact for building users throughout the day, acting as a liaison between the occupants and the wider workplace team for all building and housekeeping services to keep our client workspace running smoothly. Supporting colleagues in using meeting room technology, delivering engagement activities and games for wellbeing, ensuring consumables are stocked, and ensuring the building is reset so each day it looks like it did on 'day one'. At larger locations Hosts manage meetings and event spaces. From greeting guests to assisting with bookings, catering, AV and other event activities; Hosts ensure everything runs smoothly so our client can concentrate on enjoying their event. We ensure an exceptional workplace experience journey for our colleagues and clients alike. It's about detail, best practice, knowing what good looks like and then raising the bar. Key responsibilities are as follows: To deliver a best in class Front of House service to welcome clients, visitors, colleagues and business partners at all times. To plan and prioritise own work allocation according to the needs of the site as determined by your Line Manager Carry out daily building walks to ensure all floors are tidy, compliant and reset back to 'day one' and proactively manage any issues identified. This includes health, safety and security checks each day in alignment with the daily checklist. Act as the go to' for your floor neighbourhoods and see yourself as an extension of BT and promote their culture and values in everything you do. Provide proactive, innovative solutions and resolution of BT colleague issues and provide visible assistance when required. Activity planning and delivery to support BT colleague engagement Support the wider FM team, ensuring the site always remains compliant with current Health & Safety legislation Ensure all building communications are up to date and in line with company expectations and have relevant information always displayed Ensure that all requests made via the Facilities Helpdesk are entered on to the system in a timely manner and that completed jobs are updated through the CAFM systems within the contractual SLA Engage with other service partners, such as housekeeping and security to ensure prompt and effective request solutions and close out Provide Front of House / Reception services, work across and deliver services across different floors and support all meetings and events as required Provide basic housekeeping duties across your areas of work, including but not limited to: loading and unloading of dishwashers, general spot cleaning of highly utilised areas, meeting room and communal area resets and general upkeep of kitchen facilities. Ensure floor and kitchen consumables are monitored, ordered and re-stocked as and when required. Assist and co-ordinate with the in-house Engineering team to ensure all tasks are completed within SLA and to a quality standard Always promote and maintain the core values of CBRE Provide porterage and event set up support as and when required. Monitor and report as needed on building occupancy and utilization To provide any other administrative duties as required To ensure there is a pleasant and positive working environment for BT business colleagues with hosts who are available and accessible within the building To build relationships with clients and colleagues, ensuring they have everything they need for their working day and ensure all workplace facilities are maintained and inspected regularly. To be proactively visible in all areas of the building Deliver site inductions to new client colleagues and building users To communicate effectively and appropriately - using verbal and written channels in both a proactive and professional manner Utilise skills and knowledge to join/become a subject matter expert and/or champion to support with continuous improvement and innovations Person Specification: Previous experience in a customer-facing role is essential. Excellent communication and customer service skills with a high level of attention to detail. Ability to seek out opportunities for continuous improvement and portray vision, values and passion. Exceptional written and verbal communication skills Ability to successfully multitask and able to adjust tasks in accordance with changing deadlines and priorities in a high-pressured environment. Organised, independent and self-motivated, enthusiastic, dependable, detail-oriented, flexible in scheduling and prioritisation. Flexible approach to work Understands and appreciates the importance of using discretion at all times Does not let issues go; follows up on issues through to resolution. Our mission: To build a world-class business through exceptional service and exceptional people Why CBRE? Salary & Benefits: Enjoy a competitive salary with a comprehensive benefits programme, designed to make sure you feel valued in your role, with benefits that support the mental, physical, emotional and financial health for you and your family. Learning & Development: Access LinkedIn Learning from day one with over 16,000 courses available, grow through our internal career pathways an unlimited training support on Talent Coach. Values-Based Culture: We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect, Integrity, Service and Excellence. Positive Work Environment: Over 74% of our colleagues would recommend us as a great place to work, according to our latest internal engagement survey. Volunteering Days: Benefit from 2 paid volunteering days per year. Exclusive Discounts: Nuffield gym memberships and restaurant discount cards At CBRE, we value diversity and believe that everyone is extraordinary in their own way. We are an inclusive employer. Even if you are not sure you fit all the requirements for a particular role, we'd still love to hear from you. There may be another opportunity within CBRE that is more suitable for you now or in the future.
RWK Goodman
Senior Receptionist
RWK Goodman
Senior Receptionist Term type: Permanent Working hours: 37.5 Business Unit: Facilities & Front of House Location: London Senior Receptionist Job Summary To ensure consistently high standards are applied across the Front of House team in London to provide a first class, professional service as first point of contact for all clients. To ensure that reception areas look professional and meet client needs. To carry out day to day supervision of the London Reception team with support from the Facilities Manager. Senior Receptionist Key Responsibilities To be an ambassador for the Firm & promote a consistent and professional image to all clients internally and externally, leading by example. In conjunction with the Client Contact Manager develop and implement a call handling procedure for all reception staff. Ensuring that there is a seamless service from the arrival of a client, handover to fee earner and the clients departure. First point of contact for the teams for any challenging clients. Monitoring overall colleague behavior and dress code (internal, in client areas). Embed a proactive client focused culture with all receptionists. Coach, develop and train team members to make sure that the client is at the heart of everything we do. To provide day to day supervision and management for the London Reception team, managing absence and organising cover during sickness and annual leave. To carry out appraisals and mid-year reviews for Reception teams. To deal with on-site reception enquiries from both external clients & internal clients. To greet all clients & ensure they are dealt with promptly whilst waiting in reception, notifying the relevant member of staff of their arrival, and offering them refreshments whilst in reception. To assist the Marketing team with the organisation of RWK Goodman events as required, and to be the first point of contact in meeting and greeting delegates on the day. To liaise with the Facilities Teams to ensure that all events are properly prepared for, presented and managed. To organise catering and refreshments for all events and client meetings, as appropriate. To ensure that the meeting rooms in London are always properly and professionally presented and made ready for all clients and internal meetings. To ensure that all rooms are properly refreshed and replenished following meeting completions, in readiness for the next meeting. Always work with tact and discretion both face to face and on the telephone. Ensure reception and meeting rooms are always maintained to the required standards throughout the day. To work with and provide support to the Facilities team for events and as and when required. When necessary, to provide support with incoming post/DX (including occasional 2nd post) and distribute when applicable. To deal with and accept deliveries to RWK Goodman when necessary. Responsible for the budget for client related spends. Attend all departmental and other meetings as and when required. Provide general/administration to various teams/departments within the Firm, as and when required. Providing support to Marketing in preparation for events. Data inputting on the CRM system. To send invoice reminders for accounts. Diary management (for large meetings). Any other reasonable duties as requested. Senior Receptionist Skills and Experience Previous experience within a Receptionist role at a Law Firm. About Us At RWK Goodman, you can enjoy a strong legal career, with exceptional client work. And you ll be supported, every step of the way. Over 650 colleagues. 36 specialist areas. 3 legal divisions. With offices across the South West, Thames Valley and London. Committed to collaborative growth and shared success, we re focused on delivering sustained positive change. Because we want to make a lasting difference to the world around us and achieve our vision of being the firm what clients want to work with and people want to work for. Career Development We know our people are what sets us apart. That s why we continue to nurture and develop our colleagues and attract and retain the best talent. We support colleagues with a robust programme of learning and development opportunities, underpinned by our transparent Career Development Framework (CDF), which shows exactly what you need to achieve to grow your career with us. From mentoring initiatives, through to personal development programmes and courses, we are proud to offer a suite of opportunities to drive your career and achieve your ambitions. Inclusive Employer We re on a mission to create a dynamic and inclusive culture. And that starts with our recruitment process. If you have a disability, whether visible or not, we want to work with you every step of the way. Because we want to give you the best chance of success when you apply. If you need any reasonable adjustments to accommodate your disability, such as extra time on written assessments, an accessible interview room or a quiet space before and after the interview, please speak to our Recruitment Team so that we can work together to help bring your best self.
Jan 08, 2026
Full time
Senior Receptionist Term type: Permanent Working hours: 37.5 Business Unit: Facilities & Front of House Location: London Senior Receptionist Job Summary To ensure consistently high standards are applied across the Front of House team in London to provide a first class, professional service as first point of contact for all clients. To ensure that reception areas look professional and meet client needs. To carry out day to day supervision of the London Reception team with support from the Facilities Manager. Senior Receptionist Key Responsibilities To be an ambassador for the Firm & promote a consistent and professional image to all clients internally and externally, leading by example. In conjunction with the Client Contact Manager develop and implement a call handling procedure for all reception staff. Ensuring that there is a seamless service from the arrival of a client, handover to fee earner and the clients departure. First point of contact for the teams for any challenging clients. Monitoring overall colleague behavior and dress code (internal, in client areas). Embed a proactive client focused culture with all receptionists. Coach, develop and train team members to make sure that the client is at the heart of everything we do. To provide day to day supervision and management for the London Reception team, managing absence and organising cover during sickness and annual leave. To carry out appraisals and mid-year reviews for Reception teams. To deal with on-site reception enquiries from both external clients & internal clients. To greet all clients & ensure they are dealt with promptly whilst waiting in reception, notifying the relevant member of staff of their arrival, and offering them refreshments whilst in reception. To assist the Marketing team with the organisation of RWK Goodman events as required, and to be the first point of contact in meeting and greeting delegates on the day. To liaise with the Facilities Teams to ensure that all events are properly prepared for, presented and managed. To organise catering and refreshments for all events and client meetings, as appropriate. To ensure that the meeting rooms in London are always properly and professionally presented and made ready for all clients and internal meetings. To ensure that all rooms are properly refreshed and replenished following meeting completions, in readiness for the next meeting. Always work with tact and discretion both face to face and on the telephone. Ensure reception and meeting rooms are always maintained to the required standards throughout the day. To work with and provide support to the Facilities team for events and as and when required. When necessary, to provide support with incoming post/DX (including occasional 2nd post) and distribute when applicable. To deal with and accept deliveries to RWK Goodman when necessary. Responsible for the budget for client related spends. Attend all departmental and other meetings as and when required. Provide general/administration to various teams/departments within the Firm, as and when required. Providing support to Marketing in preparation for events. Data inputting on the CRM system. To send invoice reminders for accounts. Diary management (for large meetings). Any other reasonable duties as requested. Senior Receptionist Skills and Experience Previous experience within a Receptionist role at a Law Firm. About Us At RWK Goodman, you can enjoy a strong legal career, with exceptional client work. And you ll be supported, every step of the way. Over 650 colleagues. 36 specialist areas. 3 legal divisions. With offices across the South West, Thames Valley and London. Committed to collaborative growth and shared success, we re focused on delivering sustained positive change. Because we want to make a lasting difference to the world around us and achieve our vision of being the firm what clients want to work with and people want to work for. Career Development We know our people are what sets us apart. That s why we continue to nurture and develop our colleagues and attract and retain the best talent. We support colleagues with a robust programme of learning and development opportunities, underpinned by our transparent Career Development Framework (CDF), which shows exactly what you need to achieve to grow your career with us. From mentoring initiatives, through to personal development programmes and courses, we are proud to offer a suite of opportunities to drive your career and achieve your ambitions. Inclusive Employer We re on a mission to create a dynamic and inclusive culture. And that starts with our recruitment process. If you have a disability, whether visible or not, we want to work with you every step of the way. Because we want to give you the best chance of success when you apply. If you need any reasonable adjustments to accommodate your disability, such as extra time on written assessments, an accessible interview room or a quiet space before and after the interview, please speak to our Recruitment Team so that we can work together to help bring your best self.
Venus Recruitment Ltd
Senior Financial & Operational Administrator
Venus Recruitment Ltd Farnborough, Hampshire
An international manufacturing business is offering a busy, varied role within their small Farnborough team as it enters an exciting phase of growth. The Financial Admin and Operational Support role is a key senior position responsible for providing efficient and effective support to the business, undertaking a wide range of financial and production related administration, shipping coordination, reporting, purchasing and general support to the Operations Manager. This is a full-time role Monday to Friday with some flexibility on the hours core hours are 8am to 4.30pm. The role reports into the Director in Farnborough and works closely with the Financial Controller and his team who are based in Ireland. Responsibilities include: Maintaining accounts using Sage Providing inputs for monthly Management Accounts Bank reconciliations, payments and direct debits Accounts receivable and accounts payable including reconciliation of purchase orders and sales Inputting monthly payroll for the Farnborough team to external provider Cash flow forecasting and Credit Control Expense payments and VAT Submissions. Working with Production, the Operations Manager, and wider team in Farnborough, responsibilities include: Shipping support, producing shipping invoices and liaising with customs Liaising with customers/suppliers, order entry and production orders Completing weekly/monthly updates for production reports Monitoring stock levels and maintaining inventory records Providing facilities management support Liaising with insurance provider for vehicle insurance Ordering and purchasing consumables, PPE and equipment for production Support the Operations Manager with scheduling a 3 shift production cycle Act as first point of contact for calls/meeting and greeting visitors Arrange and prepare for meetings and events including booking catering. Skills we re looking for: Previous financial/accounting experience using SAGE Strong organisational, communication and interpersonal skills Ability to multitask and prioritise own workload Positive 'can do' attitude with excellent problem-solving skills Detail-oriented with a high level of accuracy Discretion and a high level of confidentiality is essential Ability to use initiative and take ownership of assigned responsibilities Excellent customer relations skills and a professional phone manner Accounting technician qualification would be desirable but not essential Proficient MS Office skills. A good benefits package is offered including 23 days holiday plus BH rising with service, enhanced pension scheme - up to 15% employer contribution, Private Health, DIS x 3.
Jan 08, 2026
Full time
An international manufacturing business is offering a busy, varied role within their small Farnborough team as it enters an exciting phase of growth. The Financial Admin and Operational Support role is a key senior position responsible for providing efficient and effective support to the business, undertaking a wide range of financial and production related administration, shipping coordination, reporting, purchasing and general support to the Operations Manager. This is a full-time role Monday to Friday with some flexibility on the hours core hours are 8am to 4.30pm. The role reports into the Director in Farnborough and works closely with the Financial Controller and his team who are based in Ireland. Responsibilities include: Maintaining accounts using Sage Providing inputs for monthly Management Accounts Bank reconciliations, payments and direct debits Accounts receivable and accounts payable including reconciliation of purchase orders and sales Inputting monthly payroll for the Farnborough team to external provider Cash flow forecasting and Credit Control Expense payments and VAT Submissions. Working with Production, the Operations Manager, and wider team in Farnborough, responsibilities include: Shipping support, producing shipping invoices and liaising with customs Liaising with customers/suppliers, order entry and production orders Completing weekly/monthly updates for production reports Monitoring stock levels and maintaining inventory records Providing facilities management support Liaising with insurance provider for vehicle insurance Ordering and purchasing consumables, PPE and equipment for production Support the Operations Manager with scheduling a 3 shift production cycle Act as first point of contact for calls/meeting and greeting visitors Arrange and prepare for meetings and events including booking catering. Skills we re looking for: Previous financial/accounting experience using SAGE Strong organisational, communication and interpersonal skills Ability to multitask and prioritise own workload Positive 'can do' attitude with excellent problem-solving skills Detail-oriented with a high level of accuracy Discretion and a high level of confidentiality is essential Ability to use initiative and take ownership of assigned responsibilities Excellent customer relations skills and a professional phone manner Accounting technician qualification would be desirable but not essential Proficient MS Office skills. A good benefits package is offered including 23 days holiday plus BH rising with service, enhanced pension scheme - up to 15% employer contribution, Private Health, DIS x 3.
Compass Group UK
Catering Operations Manager - Northumbria University
Compass Group UK Newcastle Upon Tyne, Tyne And Wear
Operations Manager Location: Northumbria University Business: Chartwells - part of Compass Group UK & Ireland About the role We have an exciting opportunity for an experienced Operations Manager to join our senior management team at Northumbria University , working in partnership with our client to deliver outstanding food, hospitality and event catering experiences for students, staff and visitors. This is a key strategic role, responsible for operational excellence, commercial performance, customer experience and people leadership across a busy, multi-outlet university campus. If you're passionate about food, love delivering great events and thrive in a fast-paced environment, we'd love to hear from you. Key responsibilities Operational & Compliance Leadership Ensure full compliance with food safety, health & safety, brand, legal and contractual standards, maintaining excellent audit results Implement and monitor operational standards consistently across all units Proactively identify and mitigate operational risks Ensure accurate reporting and adherence to company and university policies People Leadership Lead, support and develop operational teams through clear communication, coaching and visible leadership Create a positive, inclusive and high-performing team culture Manage recruitment, retention, succession planning and absence management Develop management capability through regular 1:1s, performance reviews and development plans Senior Management Team Contribution Act as a key member of the Senior Management Team, contributing to strategy and decision-making Collaborate with peers to deliver shared objectives Support change initiatives and represent operations confidently with university stakeholders Commercial Performance Drive sales growth, cost control and labour optimisation Analyse financial performance and implement action plans to improve margins Support commercial strategies, promotions and events aligned to the university calendar Ensure effective stock management, pricing and purchasing controls Customer Experience Champion a customer-first culture across all outlets Use feedback and insight to continuously improve service and offer Work closely with university stakeholders to ensure services meet evolving needs Lead by example in delivering warm, professional service About you You'll be a confident, visible leader with a genuine passion for food, people and service excellence. Comfortable engaging with students and senior stakeholders alike, you'll bring energy, creativity and commercial focus to everything you do. Essential experience: Proven experience in contract catering, ideally within a multi-unit environment Strong knowledge of food safety, health & safety and legislative compliance Demonstrable commercial capability, including budget management and margin improvement Excellent people management and leadership skills Experience contributing as part of a senior management team Clear, confident communication and stakeholder management skills Desirable: Experience in a higher education setting Multi-site contract catering experience Relevant qualification in H&S, management or commercial disciplines Why join Chartwells? As part of Compass Group UK & Ireland, you'll be joining a market-leading organisation that values its people, invests in development and is passionate about delivering great food and memorable experiences. We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Free meals Free on-site gym Free onsite swimming pool access Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, Booking and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families About Us As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Job Reference: com SU & Colleges Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Jan 08, 2026
Full time
Operations Manager Location: Northumbria University Business: Chartwells - part of Compass Group UK & Ireland About the role We have an exciting opportunity for an experienced Operations Manager to join our senior management team at Northumbria University , working in partnership with our client to deliver outstanding food, hospitality and event catering experiences for students, staff and visitors. This is a key strategic role, responsible for operational excellence, commercial performance, customer experience and people leadership across a busy, multi-outlet university campus. If you're passionate about food, love delivering great events and thrive in a fast-paced environment, we'd love to hear from you. Key responsibilities Operational & Compliance Leadership Ensure full compliance with food safety, health & safety, brand, legal and contractual standards, maintaining excellent audit results Implement and monitor operational standards consistently across all units Proactively identify and mitigate operational risks Ensure accurate reporting and adherence to company and university policies People Leadership Lead, support and develop operational teams through clear communication, coaching and visible leadership Create a positive, inclusive and high-performing team culture Manage recruitment, retention, succession planning and absence management Develop management capability through regular 1:1s, performance reviews and development plans Senior Management Team Contribution Act as a key member of the Senior Management Team, contributing to strategy and decision-making Collaborate with peers to deliver shared objectives Support change initiatives and represent operations confidently with university stakeholders Commercial Performance Drive sales growth, cost control and labour optimisation Analyse financial performance and implement action plans to improve margins Support commercial strategies, promotions and events aligned to the university calendar Ensure effective stock management, pricing and purchasing controls Customer Experience Champion a customer-first culture across all outlets Use feedback and insight to continuously improve service and offer Work closely with university stakeholders to ensure services meet evolving needs Lead by example in delivering warm, professional service About you You'll be a confident, visible leader with a genuine passion for food, people and service excellence. Comfortable engaging with students and senior stakeholders alike, you'll bring energy, creativity and commercial focus to everything you do. Essential experience: Proven experience in contract catering, ideally within a multi-unit environment Strong knowledge of food safety, health & safety and legislative compliance Demonstrable commercial capability, including budget management and margin improvement Excellent people management and leadership skills Experience contributing as part of a senior management team Clear, confident communication and stakeholder management skills Desirable: Experience in a higher education setting Multi-site contract catering experience Relevant qualification in H&S, management or commercial disciplines Why join Chartwells? As part of Compass Group UK & Ireland, you'll be joining a market-leading organisation that values its people, invests in development and is passionate about delivering great food and memorable experiences. We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Free meals Free on-site gym Free onsite swimming pool access Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, Booking and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families About Us As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Job Reference: com SU & Colleges Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Executive Chef Manager - St Andrews RC School
CH&CO Leatherhead, Surrey
Pabulum Catering are now recruiting for a Executive Chef Manager to help us deliver exceptional food experiences to our children at St Andrews RC School. You will have a close relationship with the school and be responsible for a well-established kitchen, dedicated to providing the best for all children click apply for full job details
Jan 08, 2026
Full time
Pabulum Catering are now recruiting for a Executive Chef Manager to help us deliver exceptional food experiences to our children at St Andrews RC School. You will have a close relationship with the school and be responsible for a well-established kitchen, dedicated to providing the best for all children click apply for full job details
Royal College of General Practitioners
RCGPNI Executive Assistant
Royal College of General Practitioners
RCGPNI Executive Assistant Part time, 28 hours per week Permanent Salary, Grade FN £25,496 per annum (FTE £31,870) Location: Belfast - Hybrid Working (minimum 2 days per week in office) Closing date: 5.00pm on Friday, 16 January 2026 Interview date: Tuesday, 27 January 2026 The Royal College of General Practitioners is the largest membership organisation solely for GPs in the United Kingdom. Founded in 1952, it has over 55,000 members who are committed to improving patient care for the 1 million that visit their family doctor every day. We are recruiting an organised and professional Executive Assistant to provide comprehensive and effective administration support to the Chair and Head of Northern Ireland. We are looking for someone with exceptional organisational skills, attention to detail and a can-do attitude. You will have previous experience of providing high level and complex administrative support as well as executive diary management and travel booking. You will also have experience of working in a busy office environment to tight deadlines. This is a fast-paced role with regular competing demands, so the ability to manage your time effectively and prioritise your workload is essential. The role will also work closely with RCGPNI Policy & Public Affairs Manager to support the work of the Chair and Vice Chair Policy of RCGP NI. You will be the first point of contact for all queries relating to RCGP NI Chair and will ensure that incoming correspondence is addressed promptly, decisions are progressed and are actioned appropriately in a timely manner. You will arrange internal and external meetings, book catering, travel and accommodation and provide itineraries as required, as well as being the key contact for the office health and safety and facilities management. This role will involve hybrid working with a minimum of two working days in the Belfast office in the city centre. We offer flexible working hours Monday to Friday. If you're enthusiastic, driven, and want a role where you can really make a difference to the organisation and your own career, we want to hear from you. You will be joining a vibrant and supportive team, and the College offers excellent terms and conditions. A full job description for the role is included in the Candidate Pack. For further details please click on the APPLY button. The Royal College of General Practitioners is an equal opportunities employer and welcomes applications from all sections of the community.
Jan 08, 2026
Full time
RCGPNI Executive Assistant Part time, 28 hours per week Permanent Salary, Grade FN £25,496 per annum (FTE £31,870) Location: Belfast - Hybrid Working (minimum 2 days per week in office) Closing date: 5.00pm on Friday, 16 January 2026 Interview date: Tuesday, 27 January 2026 The Royal College of General Practitioners is the largest membership organisation solely for GPs in the United Kingdom. Founded in 1952, it has over 55,000 members who are committed to improving patient care for the 1 million that visit their family doctor every day. We are recruiting an organised and professional Executive Assistant to provide comprehensive and effective administration support to the Chair and Head of Northern Ireland. We are looking for someone with exceptional organisational skills, attention to detail and a can-do attitude. You will have previous experience of providing high level and complex administrative support as well as executive diary management and travel booking. You will also have experience of working in a busy office environment to tight deadlines. This is a fast-paced role with regular competing demands, so the ability to manage your time effectively and prioritise your workload is essential. The role will also work closely with RCGPNI Policy & Public Affairs Manager to support the work of the Chair and Vice Chair Policy of RCGP NI. You will be the first point of contact for all queries relating to RCGP NI Chair and will ensure that incoming correspondence is addressed promptly, decisions are progressed and are actioned appropriately in a timely manner. You will arrange internal and external meetings, book catering, travel and accommodation and provide itineraries as required, as well as being the key contact for the office health and safety and facilities management. This role will involve hybrid working with a minimum of two working days in the Belfast office in the city centre. We offer flexible working hours Monday to Friday. If you're enthusiastic, driven, and want a role where you can really make a difference to the organisation and your own career, we want to hear from you. You will be joining a vibrant and supportive team, and the College offers excellent terms and conditions. A full job description for the role is included in the Candidate Pack. For further details please click on the APPLY button. The Royal College of General Practitioners is an equal opportunities employer and welcomes applications from all sections of the community.
Sanctuary Group
Guest Services Manager
Sanctuary Group Kingswear, Devon
Select how often (in days) to receive an alert: Department: Health and Social Care (Catering and Hospitality S Closing Date: Salary: £35,936.16 per annum Requisition: 227056 Guest Services Manager £35,936.16 per annum 39 hours per week Delivering hospitality that feels effortless We're looking for a Guest Services Manager to join our team at Bayards Court in Dartmouth. In this role, you'll oversee the smooth running of key back-of-house operations, ensuring every detail reflects the quality and values that define Vivant Care. From managing service standards to creating an environment that feels welcoming and well-organised, you'll be the person who makes sure everything behind the scenes supports an exceptional experience for residents and guests. If you're proactive, detail-driven and passionate about hospitality, this is the role for you. Your role Oversee guest services including concierge, dining, housekeeping, events and home presentation Lead and motivate hospitality teams to deliver exceptional resident experiences Develop varied, inclusive hospitality offerings that promote well-being Manage budgets for catering, events and housekeeping; ensure cost efficiency Build strong relationships with residents, families and stakeholders; resolve issues promptly Recruit, train and mentor staff; foster a collaborative, high-performing team Ensure compliance with health and safety regulations and maintain luxury standards Evaluate service delivery, recommend improvements and implement best practices Provide duty management support and respond to complaints professionally Conduct audits and inspections to uphold cleanliness and operational excellence Degree, management qualification or relevant professional certification (preferably in catering, hospitality or related field) Proven ability to manage catering and domestic services in a care/support environment Knowledge of building regulations, catering legislation and Health & Safety compliance Experience in budget preparation, cost control and meeting deadlines Strong people management skills with experience leading teams Ability to analyse problems and implement effective solutions Your rewards You deserve more than the basics. That's why, alongside 25 days' annual leave (rising to 30, plus bank holidays), occupational sick pay linked to length of service, and a pension matched up to 7%, we've created a package to help you thrive: Health and wellbeing support - including Aviva Digicare+ with virtual GP appointments, plus an Employee Assistance Programme offering medical, financial, and legal advice, as well as short-term counselling Company-paid life insurance Parental leave arrangements and paid volunteering days Company-funded training and ongoing career development opportunities Flexible working options Exclusive retail discounts , Cycle to Work, and brand-new salary sacrifice electric car schemes Some rewards are subject to a qualifying period or other criteria - please get in touch for more information. Why Vivant? With over 25 years of experience from Sanctuary Care behind us, Vivant Care is built on a foundation of trusted expertise and a bold vision for the future of care. When you join Vivant Care, you're not just stepping into a role - you're helping shape a new standard for later-life living. Curious about what it's like to work with us? Discover our values, culture, and real stories from our teams at or follow us on socials. Before you apply We're currently only accepting applications from those with the right to work in the UK. If you're applying internally, please use your internal careers account to submit your application. We may receive a high volume of applications and reserve the right to close this advert early - so don't miss out, apply as soon as you can. Inclusion is one of our core values We're committed to being a diverse and inclusive organisation where everyone can thrive. We welcome applications from people of all backgrounds and will make reasonable adjustments throughout the recruitment process in line with our Disability Confident employer status. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Vivant Care is a subsidiary of Sanctuary Housing Association, an exempt charity . Job Segment: Housekeeping, Manager, Healthcare, Management
Jan 08, 2026
Full time
Select how often (in days) to receive an alert: Department: Health and Social Care (Catering and Hospitality S Closing Date: Salary: £35,936.16 per annum Requisition: 227056 Guest Services Manager £35,936.16 per annum 39 hours per week Delivering hospitality that feels effortless We're looking for a Guest Services Manager to join our team at Bayards Court in Dartmouth. In this role, you'll oversee the smooth running of key back-of-house operations, ensuring every detail reflects the quality and values that define Vivant Care. From managing service standards to creating an environment that feels welcoming and well-organised, you'll be the person who makes sure everything behind the scenes supports an exceptional experience for residents and guests. If you're proactive, detail-driven and passionate about hospitality, this is the role for you. Your role Oversee guest services including concierge, dining, housekeeping, events and home presentation Lead and motivate hospitality teams to deliver exceptional resident experiences Develop varied, inclusive hospitality offerings that promote well-being Manage budgets for catering, events and housekeeping; ensure cost efficiency Build strong relationships with residents, families and stakeholders; resolve issues promptly Recruit, train and mentor staff; foster a collaborative, high-performing team Ensure compliance with health and safety regulations and maintain luxury standards Evaluate service delivery, recommend improvements and implement best practices Provide duty management support and respond to complaints professionally Conduct audits and inspections to uphold cleanliness and operational excellence Degree, management qualification or relevant professional certification (preferably in catering, hospitality or related field) Proven ability to manage catering and domestic services in a care/support environment Knowledge of building regulations, catering legislation and Health & Safety compliance Experience in budget preparation, cost control and meeting deadlines Strong people management skills with experience leading teams Ability to analyse problems and implement effective solutions Your rewards You deserve more than the basics. That's why, alongside 25 days' annual leave (rising to 30, plus bank holidays), occupational sick pay linked to length of service, and a pension matched up to 7%, we've created a package to help you thrive: Health and wellbeing support - including Aviva Digicare+ with virtual GP appointments, plus an Employee Assistance Programme offering medical, financial, and legal advice, as well as short-term counselling Company-paid life insurance Parental leave arrangements and paid volunteering days Company-funded training and ongoing career development opportunities Flexible working options Exclusive retail discounts , Cycle to Work, and brand-new salary sacrifice electric car schemes Some rewards are subject to a qualifying period or other criteria - please get in touch for more information. Why Vivant? With over 25 years of experience from Sanctuary Care behind us, Vivant Care is built on a foundation of trusted expertise and a bold vision for the future of care. When you join Vivant Care, you're not just stepping into a role - you're helping shape a new standard for later-life living. Curious about what it's like to work with us? Discover our values, culture, and real stories from our teams at or follow us on socials. Before you apply We're currently only accepting applications from those with the right to work in the UK. If you're applying internally, please use your internal careers account to submit your application. We may receive a high volume of applications and reserve the right to close this advert early - so don't miss out, apply as soon as you can. Inclusion is one of our core values We're committed to being a diverse and inclusive organisation where everyone can thrive. We welcome applications from people of all backgrounds and will make reasonable adjustments throughout the recruitment process in line with our Disability Confident employer status. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Vivant Care is a subsidiary of Sanctuary Housing Association, an exempt charity . Job Segment: Housekeeping, Manager, Healthcare, Management
Interaction Recruitment
Part Time School Chef - South Northants
Interaction Recruitment Showsley, Northamptonshire
Interaction Recruitment are supporting a school near Towcester NN12 in searching for a part time Chef to work school hours on a permanent basis, to start as soon as possible. PLEASE READ THE FOLLOWING BEFORE APPLYING The current hourly rate will be £14.59 per hour, however, this can be negotiated for the right person. We re also open to recruiting a Chef via the agency at £17 per hour + holiday pay at 12.07% for a period of 13 weeks before going permanent. The rota is Monday to Friday 08:00 to 14:00 excluding bank holidays. It is a 30-hour contract per week. This would be an ideal Chef position for someone who has children or other commitments as you would not be required to work over these hours. There are no split shifts, no working during school holidays, no weekends! The ideal Chef: Will be a highly experienced and senior General Assistant or Chef De Partie or Sous Chef or Head Chef or School Cook with leadership or managerial experience Shall register with Interaction Recruitment by providing compliance documentation including an enhanced DBS certificate Must have full UK Right To Work Must be able to drive and have access to a reliable vehicle due to location Must reside within a reasonable commute of Towcester, NN12 Should be team player, professional, reliable, punctual and presentable at all times Will have an enhanced DBS Certificate dated within the last 3 months, be willing to complete a new enhanced DBS or be part of the DBS Update Service Should be able to evident Food Hygiene / Food Allergens training Contact: Lucie Campbell or Cheryl Wilson Interaction Recruitment Northampton Branch Tel: (phone number removed) Address: 82a Abington St, Northampton, NN1 2AP Contact Interaction Recruitment Catering & Hospitality, call into the office or apply this advert at your earliest opportunity to be considered for this vacancy. INDNH
Jan 08, 2026
Full time
Interaction Recruitment are supporting a school near Towcester NN12 in searching for a part time Chef to work school hours on a permanent basis, to start as soon as possible. PLEASE READ THE FOLLOWING BEFORE APPLYING The current hourly rate will be £14.59 per hour, however, this can be negotiated for the right person. We re also open to recruiting a Chef via the agency at £17 per hour + holiday pay at 12.07% for a period of 13 weeks before going permanent. The rota is Monday to Friday 08:00 to 14:00 excluding bank holidays. It is a 30-hour contract per week. This would be an ideal Chef position for someone who has children or other commitments as you would not be required to work over these hours. There are no split shifts, no working during school holidays, no weekends! The ideal Chef: Will be a highly experienced and senior General Assistant or Chef De Partie or Sous Chef or Head Chef or School Cook with leadership or managerial experience Shall register with Interaction Recruitment by providing compliance documentation including an enhanced DBS certificate Must have full UK Right To Work Must be able to drive and have access to a reliable vehicle due to location Must reside within a reasonable commute of Towcester, NN12 Should be team player, professional, reliable, punctual and presentable at all times Will have an enhanced DBS Certificate dated within the last 3 months, be willing to complete a new enhanced DBS or be part of the DBS Update Service Should be able to evident Food Hygiene / Food Allergens training Contact: Lucie Campbell or Cheryl Wilson Interaction Recruitment Northampton Branch Tel: (phone number removed) Address: 82a Abington St, Northampton, NN1 2AP Contact Interaction Recruitment Catering & Hospitality, call into the office or apply this advert at your earliest opportunity to be considered for this vacancy. INDNH
Chef Manager
CH&CO City, London
At Gather & Gather , we are known as one of the UK & Irelands most distinctive workplace catering experts, we are passionate about great food and great coffee and putting our employees and customers at the heart of everything that we do. We are currently recruiting for a Chef Manager at Nutford House click apply for full job details
Jan 07, 2026
Full time
At Gather & Gather , we are known as one of the UK & Irelands most distinctive workplace catering experts, we are passionate about great food and great coffee and putting our employees and customers at the heart of everything that we do. We are currently recruiting for a Chef Manager at Nutford House click apply for full job details
Outcomes First Group
Facilities Manager
Outcomes First Group Guildford, Surrey
At OFG, we work smarter so you can spend more time doing what makes you happy! Job Title: Facilities Manager Location: Castle Gate School, Guildford, Surrey GU2 4DU Salary: Up to £35,000.00 per annum depending on experience ( not pro rata ) Hours: 40 hours per week Monday to Friday Contract: Permanent Full Time 52 weeks Start: January 2026 UK applicants only - this role does not offer sponsorship Options Autism is proud to be opening Castle Gate School in Guildford, a cutting-edge specialist school for pupils with autism, learning difficulties, and complex needs. About the Role We're looking for an experienced Facilities Manager to play a key role in maintaining and enhancing our school environment - ensuring it's a place where pupils can thrive and staff can do their best work. This is an opportunity to make a real impact every day. You'll lead our dedicated facilities team, oversee maintenance and repairs, manage budgets, and ensure every aspect of our site runs smoothly and safely. From developing long-term improvement plans to managing day-to-day operations, your work will help shape a setting that feels welcoming, professional, and cared for. What You'll Be Doing: Leading and motivating the facilities team to deliver outstanding service across maintenance, cleaning, and catering (where applicable) Managing planned and reactive maintenance programmes to keep the school running efficiently Overseeing budgets, contracts, and suppliers to ensure cost-effective and high-quality service delivery Taking ownership of health and safety, fire safety, and compliance across the site Conducting regular risk assessments, audits, and inspections to maintain the highest standards Responding swiftly to maintenance issues and ensuring they're resolved effectively Coordinating vehicle maintenance, security, and safe equipment use Playing an active role in developing long-term facilities and improvement plans What We're Looking For: Proven experience in facilities or site management (ideally within a school or similar environment) Excellent leadership and organisational skills with a proactive, can-do approach Strong knowledge of health and safety regulations and compliance processes Confidence managing budgets, suppliers, and maintenance schedules A practical problem solver who takes pride in maintaining high-quality environments If you're someone who thrives on responsibility, enjoys variety, and wants to make a genuine difference, this is your chance to lead a team that keeps our school running at its best - every single day. About Us Opening in September 2026, this brand-new school in Guildford is part of the Options Autism group, a leading provider of specialist education individuals with complex needs. The school will support up to 40 pupils aged 11-18, offering a safe, structured, and inclusive environment tailored to meet a wide range of needs. Our schools are unique environments, each one having its own special atmosphere and range of opportunities and resources. Our teachers enjoy becoming part of their school's 'family', exploring the potential of the building and environment and getting to know the brilliant pupils in our care. For over 19 years Options Autism have provided support and education to pupils and adults with autism, complex needs and learning difficulties. As part of Outcomes First Group, we are leading our sector in setting and delivering new approaches that provide measurable outcomes for those in our care. We are really proud to say that in 2025, Outcomes First Group were officially certified as a 'Great Place to Work' for the sixth year running. Why join Options Autism? We place the outcomes of the pupils and vulnerable young adults in our services at the heart of everything we do, so you'll wake every day in the knowledge that your role will have a significant positive impact on the lives of others. We are committed to the safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS. Benefits Your health and wellbeing are important to us, so you'll get an exceptional reward package including: Life Assurance Pension scheme with options to increase your contributions "Your Wellbeing Matters" - access to a wide range of first-class mental health support services and physical health checks And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that's right for you, including: A wide range of health, wellbeing, and insurance benefits 100's of discount options valid in the UK and abroad Cycle to Work Schemes Electric Car Purchase Scheme Critical illness cover Family Growth Support - inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support. We reserve the right to close the vacancy early if we receive a high volume of suitable applications. Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales.
Jan 07, 2026
Full time
At OFG, we work smarter so you can spend more time doing what makes you happy! Job Title: Facilities Manager Location: Castle Gate School, Guildford, Surrey GU2 4DU Salary: Up to £35,000.00 per annum depending on experience ( not pro rata ) Hours: 40 hours per week Monday to Friday Contract: Permanent Full Time 52 weeks Start: January 2026 UK applicants only - this role does not offer sponsorship Options Autism is proud to be opening Castle Gate School in Guildford, a cutting-edge specialist school for pupils with autism, learning difficulties, and complex needs. About the Role We're looking for an experienced Facilities Manager to play a key role in maintaining and enhancing our school environment - ensuring it's a place where pupils can thrive and staff can do their best work. This is an opportunity to make a real impact every day. You'll lead our dedicated facilities team, oversee maintenance and repairs, manage budgets, and ensure every aspect of our site runs smoothly and safely. From developing long-term improvement plans to managing day-to-day operations, your work will help shape a setting that feels welcoming, professional, and cared for. What You'll Be Doing: Leading and motivating the facilities team to deliver outstanding service across maintenance, cleaning, and catering (where applicable) Managing planned and reactive maintenance programmes to keep the school running efficiently Overseeing budgets, contracts, and suppliers to ensure cost-effective and high-quality service delivery Taking ownership of health and safety, fire safety, and compliance across the site Conducting regular risk assessments, audits, and inspections to maintain the highest standards Responding swiftly to maintenance issues and ensuring they're resolved effectively Coordinating vehicle maintenance, security, and safe equipment use Playing an active role in developing long-term facilities and improvement plans What We're Looking For: Proven experience in facilities or site management (ideally within a school or similar environment) Excellent leadership and organisational skills with a proactive, can-do approach Strong knowledge of health and safety regulations and compliance processes Confidence managing budgets, suppliers, and maintenance schedules A practical problem solver who takes pride in maintaining high-quality environments If you're someone who thrives on responsibility, enjoys variety, and wants to make a genuine difference, this is your chance to lead a team that keeps our school running at its best - every single day. About Us Opening in September 2026, this brand-new school in Guildford is part of the Options Autism group, a leading provider of specialist education individuals with complex needs. The school will support up to 40 pupils aged 11-18, offering a safe, structured, and inclusive environment tailored to meet a wide range of needs. Our schools are unique environments, each one having its own special atmosphere and range of opportunities and resources. Our teachers enjoy becoming part of their school's 'family', exploring the potential of the building and environment and getting to know the brilliant pupils in our care. For over 19 years Options Autism have provided support and education to pupils and adults with autism, complex needs and learning difficulties. As part of Outcomes First Group, we are leading our sector in setting and delivering new approaches that provide measurable outcomes for those in our care. We are really proud to say that in 2025, Outcomes First Group were officially certified as a 'Great Place to Work' for the sixth year running. Why join Options Autism? We place the outcomes of the pupils and vulnerable young adults in our services at the heart of everything we do, so you'll wake every day in the knowledge that your role will have a significant positive impact on the lives of others. We are committed to the safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS. Benefits Your health and wellbeing are important to us, so you'll get an exceptional reward package including: Life Assurance Pension scheme with options to increase your contributions "Your Wellbeing Matters" - access to a wide range of first-class mental health support services and physical health checks And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that's right for you, including: A wide range of health, wellbeing, and insurance benefits 100's of discount options valid in the UK and abroad Cycle to Work Schemes Electric Car Purchase Scheme Critical illness cover Family Growth Support - inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support. We reserve the right to close the vacancy early if we receive a high volume of suitable applications. Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales.
Concept Technical
Head Chef High Profile Role
Concept Technical Towcester, Northamptonshire
Head Chef Overview The Head Chef will lead the kitchen brigade in delivering an exceptional lifestyle dining experience. By setting the standard for culture, creativity, and service excellence, the Head Chef will drive both commercial performance and brand success. The Gallery is a contemporary international grill and bar concept, complemented by an in-residence dining service and a pop-up roof deck designed for year-round activations and events. The organisation is committed to safeguarding and promoting the welfare of children and adults at risk and expects all team members and volunteers to share this commitment. Appropriate background and DBS checks will be completed prior to employment commencing. The Role & Responsibilities Design, deliver, and evolve a best-in-class, award-winning food and beverage offering Lead, inspire, and develop a high-performing kitchen team within a premium, high-profile environment Champion innovation and create a culture of continuous menu development Maintain strong financial control across labour, food, and operational costs while protecting menu quality and integrity Place both guest and team experience at the heart of the operation, leading by example and fostering a positive, empowered culture Work closely with the F&B Manager and General Manager on menu development, ensuring consistency, quality, and creativity Partner with external catering suppliers to deliver large-scale and high-profile event hospitality Inspire creativity and ambition across the kitchen team to consistently exceed expectations Take full ownership of departmental Profit & Loss, including budgeting, forecasting, and financial planning Implement clear procedures, policies, and checklists that provide structure while minimising administration during peak service Plan and manage staff rotas, holidays, and leave in line with business demands Communicate, implement, and monitor operational standards set by the General Manager Ensure robust controls are in place for stock, equipment, and departmental budgets Oversee ordering and purchasing processes, maintaining accurate stock levels Ensure all team members are trained in procedures, safe working practices, and luxury service standards Act as the primary point of contact for guest feedback and complaints, including in-person, digital, and social platforms Proactively identify and resolve issues impacting food quality or operational performance Provide recommendations to senior management on improvements beyond direct control Maintain clear communication with all department heads regarding operational changes Contribute to the planning and delivery of wider business objectives Performance & Success Measures We are driven by a clear vision, guided by strong brand values, and committed to achieving industry-leading and award-winning standards. Our Vision To be recognised as one of the most exciting, authentic, and intelligently created hospitality destinations in the world. Our Values & Brand Standards We are Ultimate Hosts passionate, intuitive, and dedicated to making every guest experience effortless. We are Complete Connoisseurs innovative, detail-driven, and uncompromising on quality, presentation, and consistency. Key Performance Focus Areas: Culinary Leadership You will be the ambassador for all food operations, creating a profitable and dynamic dining environment that places guest experience at its core. Creativity, consistency, wellbeing, and performance will underpin everything the kitchen delivers. Guest & Owner Experience You will build and lead a team aligned with the passions of our guests and owners, ensuring every stay is seamless, memorable, and effortless. Commercial & Financial Performance You will demonstrate strong business acumen and commercial awareness, driving revenue while tightly controlling costs and protecting profit. Detailed objectives will be agreed through the Personal Development Review (PDR) process. Experience, Skills & Expertise Minimum of 2 years experience as a Head Chef or Senior Sous Chef within a successful lifestyle or distinctive restaurant Pre-opening experience is highly desirable Proven ability to manage and develop teams of 15+ staff A confident, positive, and inspirational leadership style Strong communication skills with an excellent command of English Immaculate standards of personal presentation and hygiene Full, clean UK driving licence
Jan 07, 2026
Full time
Head Chef Overview The Head Chef will lead the kitchen brigade in delivering an exceptional lifestyle dining experience. By setting the standard for culture, creativity, and service excellence, the Head Chef will drive both commercial performance and brand success. The Gallery is a contemporary international grill and bar concept, complemented by an in-residence dining service and a pop-up roof deck designed for year-round activations and events. The organisation is committed to safeguarding and promoting the welfare of children and adults at risk and expects all team members and volunteers to share this commitment. Appropriate background and DBS checks will be completed prior to employment commencing. The Role & Responsibilities Design, deliver, and evolve a best-in-class, award-winning food and beverage offering Lead, inspire, and develop a high-performing kitchen team within a premium, high-profile environment Champion innovation and create a culture of continuous menu development Maintain strong financial control across labour, food, and operational costs while protecting menu quality and integrity Place both guest and team experience at the heart of the operation, leading by example and fostering a positive, empowered culture Work closely with the F&B Manager and General Manager on menu development, ensuring consistency, quality, and creativity Partner with external catering suppliers to deliver large-scale and high-profile event hospitality Inspire creativity and ambition across the kitchen team to consistently exceed expectations Take full ownership of departmental Profit & Loss, including budgeting, forecasting, and financial planning Implement clear procedures, policies, and checklists that provide structure while minimising administration during peak service Plan and manage staff rotas, holidays, and leave in line with business demands Communicate, implement, and monitor operational standards set by the General Manager Ensure robust controls are in place for stock, equipment, and departmental budgets Oversee ordering and purchasing processes, maintaining accurate stock levels Ensure all team members are trained in procedures, safe working practices, and luxury service standards Act as the primary point of contact for guest feedback and complaints, including in-person, digital, and social platforms Proactively identify and resolve issues impacting food quality or operational performance Provide recommendations to senior management on improvements beyond direct control Maintain clear communication with all department heads regarding operational changes Contribute to the planning and delivery of wider business objectives Performance & Success Measures We are driven by a clear vision, guided by strong brand values, and committed to achieving industry-leading and award-winning standards. Our Vision To be recognised as one of the most exciting, authentic, and intelligently created hospitality destinations in the world. Our Values & Brand Standards We are Ultimate Hosts passionate, intuitive, and dedicated to making every guest experience effortless. We are Complete Connoisseurs innovative, detail-driven, and uncompromising on quality, presentation, and consistency. Key Performance Focus Areas: Culinary Leadership You will be the ambassador for all food operations, creating a profitable and dynamic dining environment that places guest experience at its core. Creativity, consistency, wellbeing, and performance will underpin everything the kitchen delivers. Guest & Owner Experience You will build and lead a team aligned with the passions of our guests and owners, ensuring every stay is seamless, memorable, and effortless. Commercial & Financial Performance You will demonstrate strong business acumen and commercial awareness, driving revenue while tightly controlling costs and protecting profit. Detailed objectives will be agreed through the Personal Development Review (PDR) process. Experience, Skills & Expertise Minimum of 2 years experience as a Head Chef or Senior Sous Chef within a successful lifestyle or distinctive restaurant Pre-opening experience is highly desirable Proven ability to manage and develop teams of 15+ staff A confident, positive, and inspirational leadership style Strong communication skills with an excellent command of English Immaculate standards of personal presentation and hygiene Full, clean UK driving licence
Academics Ltd
School Catering Manager
Academics Ltd Worksop, Nottinghamshire
School Catering Manager - Worksop Start Date: February 2026 £13.68-£15.00 per hour (PAYE) / Temporary Academics Education Agency is supporting a local school in Worksop to recruit an experienced School Catering Manager from February 2026. This is an exciting opportunity for a dedicated School Catering Manager looking to lead a busy kitchen team and deliver a high-quality catering service within
Jan 07, 2026
Full time
School Catering Manager - Worksop Start Date: February 2026 £13.68-£15.00 per hour (PAYE) / Temporary Academics Education Agency is supporting a local school in Worksop to recruit an experienced School Catering Manager from February 2026. This is an exciting opportunity for a dedicated School Catering Manager looking to lead a busy kitchen team and deliver a high-quality catering service within
Academics Ltd
School Catering Manager
Academics Ltd Worksop, Nottinghamshire
School Catering Manager - Worksop Start Date: February .68- 15.00 per hour (PAYE) / Temporary Academics Education Agency is supporting a local school in Worksop to recruit an experienced School Catering Manager from February 2026 . This is an exciting opportunity for a dedicated School Catering Manager looking to lead a busy kitchen team and deliver a high-quality catering service within a vibrant Worksop school community. As the School Catering Manager , you will oversee the day-to-day running of the school kitchen in Worksop , including preparing and cooking meals, supervising staff, organising stock and food orders, maintaining hygiene standards, and promoting healthy eating across the school. You will also manage catering for special events, liaise with teaching staff on food-related activities, and ensure all safeguarding procedures are followed. Key Requirements: Previous experience as a School Catering Manager or senior catering role Strong organisational, supervisory and kitchen management skills Good literacy and numeracy skills Ability to plan menus, manage dietary needs and maintain stock levels Confidence in sourcing food in line with healthy-eating policies Commitment to safeguarding and pupil wellbeing Enhanced DBS (Academics can assist with this) Why work through Academics? Competitive pay 13.68- 15.00 per hour, paid via PAYE Support from a dedicated local consultant Access to exclusive long-term roles in Worksop schools A trusted national agency, rapidly becoming the UK's number one education recruitment provider Incentives such as 75 Love to Shop Vouchers If you are an enthusiastic School Catering Manager ready for your next opportunity in Worksop , apply today and join Academics Education Agency.
Jan 07, 2026
Seasonal
School Catering Manager - Worksop Start Date: February .68- 15.00 per hour (PAYE) / Temporary Academics Education Agency is supporting a local school in Worksop to recruit an experienced School Catering Manager from February 2026 . This is an exciting opportunity for a dedicated School Catering Manager looking to lead a busy kitchen team and deliver a high-quality catering service within a vibrant Worksop school community. As the School Catering Manager , you will oversee the day-to-day running of the school kitchen in Worksop , including preparing and cooking meals, supervising staff, organising stock and food orders, maintaining hygiene standards, and promoting healthy eating across the school. You will also manage catering for special events, liaise with teaching staff on food-related activities, and ensure all safeguarding procedures are followed. Key Requirements: Previous experience as a School Catering Manager or senior catering role Strong organisational, supervisory and kitchen management skills Good literacy and numeracy skills Ability to plan menus, manage dietary needs and maintain stock levels Confidence in sourcing food in line with healthy-eating policies Commitment to safeguarding and pupil wellbeing Enhanced DBS (Academics can assist with this) Why work through Academics? Competitive pay 13.68- 15.00 per hour, paid via PAYE Support from a dedicated local consultant Access to exclusive long-term roles in Worksop schools A trusted national agency, rapidly becoming the UK's number one education recruitment provider Incentives such as 75 Love to Shop Vouchers If you are an enthusiastic School Catering Manager ready for your next opportunity in Worksop , apply today and join Academics Education Agency.
Compass Group UK
Head Of Retail And Beverage- Edgbaston
Compass Group UK
Head Of Retail And Beverage - Edgbaston Cricket Ground, Birmingham Full-Time / Permanent Up to £45000 + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more. We're looking for As the Head of Retail and Beverage at Edgbaston Cricket Stadium, you will be pivotal in orchestrating the seamless delivery of top-tier catering services to patrons, in collaboration with Levy UK & I. Your role encompasses meticulous planning, execution, and supervision of all public GA catering operations, guaranteeing alignment with organisational benchmarks and exceeding client anticipations. Your core responsibilities revolve around optimising operational processes, adeptly leading staff, fostering unparalleled customer experiences, safeguarding financial soundness of a £3.2m revenue, and upholding regulatory compliance standards. We are Levy Levy is about elevating experiences. We are a leading global hospitality partner, designing and delivering unforgettable guest moments that prioritise people and the planet. Trusted by some of the world's most iconic stadiums, entertainment venues, and major events, from Wimbledon and Twickenham to Tottenham Hotspur Stadium, Edgbaston, the SEC and ExCeL London we bring experiences to life with passion and precision. Our mission is to succeed the right way. From pioneering tech and seamless operations to show-stopping menus and exceptional service, we use insight and innovation to understand guests, improve the customer journey, reduce environmental impact, and support local communities. We are a passionate, diverse team of venue specialists dedicated to making the planet better for future generations. Head Of Retail And Beverage - The Role Operational Excellence: Line manage the retail and cellar team, setting performance expectations and driving accountability. Provide first class non-match day and match day retail, bar, third party concessions operations To champion HSE within the unit and lead by example, ensuring compliance with all regulations and statutory and legal requirements, including in respect of health and safety matters Setting quality and operational standards Establish excellent relationships with clients, contractors and other departments Management and development of relevant personnel, providing inspiration and leadership to deliver exceptional service Review performance and optimise sales and profitability to ensure delivery of departmental financial targets, as driven by a 'smart' approach to maximising the customer experience in terms of queue times, use and application of technology and the provision of enticing marketing offers Demonstrate full alignment with the Levy and client vision and values by consistently doing the right things and celebrating successes Optimise staffing levels at events to ensure that we meet the highest levels of customer service and maximise profitability Liaison with 3rd party suppliers and contractors to underpin effective service delivery and product quality Continually aware of the customer journey, pressure points and opportunities to observe, capture and act on client and customer feedback continually Review wastage with the culinary team and cellar team, look at opportunities to control, educate and reduce to support overall GP% targets To be aware and adhere with statutory, legal and Company policy requirements for; Health and Safety, Food Hygiene, Licensing Laws, Employment Law, Fire Regulations, Sales of good/Trade Description, Personnel/HR procedures. Ensure all operational areas are risk-assessed, compliant, and operating to Compass/Levy policy. Own the operational planning cycle, including capacity modelling, queue-flow planning, technology optimisation, and delivery coordination with Logistics, Cellar, and Culinary teams. Collaborate cross-departmentally to deliver innovation, efficiencies, and continuous improvement. Staff Management and Learning and Development: Serve as the site lead for stock integrity across all Retail & Beverage operations. Implement stock protection strategies aligned to Compass profit protection standards. Working with the Cellar Manager and the Logistics Manager to oversee the smooth running of the department To ensure that all new team members are inducted, trained, and developed to ensure that the highest levels of efficiency within the operation and customer service are always employed. To engender good staff, customer, and client relations always To ensure that all staff are trained promptly in all areas of food hygiene and health and safety, ensuring that training record cards are duly signed. To identify employees with potential for development and promotions within the operation, ensuring the correct development and training opportunities are given. To be engaged in and an active supporter in your team's learning and development plans To regularly provide feedback suitable to each team member's learning style to your direct reports to ensure their continued growth within the company. Foster a culture of high performance, teamwork and inclusion - in line with the Levy and Edgbaston Values. Address underperformance promptly using a structured and fair performance framework Quality Control and Customer Service: Monitor food and beverage quality throughout the catering process, addressing any issues promptly to maintain high standards of taste, presentation, and hygiene. Monitor food safety throughout the service operation and set up, ensuring all HACCP processes within your control are adhered to with any risk mitigated where necessary. Interact with customers to understand their needs and preferences, ensuring a personalised and memorable dining experience. Handle customer complaints and inquiries with professionalism and efficiency, resolving issues to their satisfaction and upholding the venue's reputation. Financial Management: Monitor labour, consumables, and operating costs, ensuring delivery against financial targets.To thoroughly investigate and feedback to the General Manager on any variances found and put an operational plan in place to mitigate them. Analyse stock performance, waste, yield, and margin to drive GP% improvements.To suggest to the General Manager developments in the operation that may improve the profitability, where agreed, implement, and monitor these changes once approved.To e
Jan 07, 2026
Full time
Head Of Retail And Beverage - Edgbaston Cricket Ground, Birmingham Full-Time / Permanent Up to £45000 + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more. We're looking for As the Head of Retail and Beverage at Edgbaston Cricket Stadium, you will be pivotal in orchestrating the seamless delivery of top-tier catering services to patrons, in collaboration with Levy UK & I. Your role encompasses meticulous planning, execution, and supervision of all public GA catering operations, guaranteeing alignment with organisational benchmarks and exceeding client anticipations. Your core responsibilities revolve around optimising operational processes, adeptly leading staff, fostering unparalleled customer experiences, safeguarding financial soundness of a £3.2m revenue, and upholding regulatory compliance standards. We are Levy Levy is about elevating experiences. We are a leading global hospitality partner, designing and delivering unforgettable guest moments that prioritise people and the planet. Trusted by some of the world's most iconic stadiums, entertainment venues, and major events, from Wimbledon and Twickenham to Tottenham Hotspur Stadium, Edgbaston, the SEC and ExCeL London we bring experiences to life with passion and precision. Our mission is to succeed the right way. From pioneering tech and seamless operations to show-stopping menus and exceptional service, we use insight and innovation to understand guests, improve the customer journey, reduce environmental impact, and support local communities. We are a passionate, diverse team of venue specialists dedicated to making the planet better for future generations. Head Of Retail And Beverage - The Role Operational Excellence: Line manage the retail and cellar team, setting performance expectations and driving accountability. Provide first class non-match day and match day retail, bar, third party concessions operations To champion HSE within the unit and lead by example, ensuring compliance with all regulations and statutory and legal requirements, including in respect of health and safety matters Setting quality and operational standards Establish excellent relationships with clients, contractors and other departments Management and development of relevant personnel, providing inspiration and leadership to deliver exceptional service Review performance and optimise sales and profitability to ensure delivery of departmental financial targets, as driven by a 'smart' approach to maximising the customer experience in terms of queue times, use and application of technology and the provision of enticing marketing offers Demonstrate full alignment with the Levy and client vision and values by consistently doing the right things and celebrating successes Optimise staffing levels at events to ensure that we meet the highest levels of customer service and maximise profitability Liaison with 3rd party suppliers and contractors to underpin effective service delivery and product quality Continually aware of the customer journey, pressure points and opportunities to observe, capture and act on client and customer feedback continually Review wastage with the culinary team and cellar team, look at opportunities to control, educate and reduce to support overall GP% targets To be aware and adhere with statutory, legal and Company policy requirements for; Health and Safety, Food Hygiene, Licensing Laws, Employment Law, Fire Regulations, Sales of good/Trade Description, Personnel/HR procedures. Ensure all operational areas are risk-assessed, compliant, and operating to Compass/Levy policy. Own the operational planning cycle, including capacity modelling, queue-flow planning, technology optimisation, and delivery coordination with Logistics, Cellar, and Culinary teams. Collaborate cross-departmentally to deliver innovation, efficiencies, and continuous improvement. Staff Management and Learning and Development: Serve as the site lead for stock integrity across all Retail & Beverage operations. Implement stock protection strategies aligned to Compass profit protection standards. Working with the Cellar Manager and the Logistics Manager to oversee the smooth running of the department To ensure that all new team members are inducted, trained, and developed to ensure that the highest levels of efficiency within the operation and customer service are always employed. To engender good staff, customer, and client relations always To ensure that all staff are trained promptly in all areas of food hygiene and health and safety, ensuring that training record cards are duly signed. To identify employees with potential for development and promotions within the operation, ensuring the correct development and training opportunities are given. To be engaged in and an active supporter in your team's learning and development plans To regularly provide feedback suitable to each team member's learning style to your direct reports to ensure their continued growth within the company. Foster a culture of high performance, teamwork and inclusion - in line with the Levy and Edgbaston Values. Address underperformance promptly using a structured and fair performance framework Quality Control and Customer Service: Monitor food and beverage quality throughout the catering process, addressing any issues promptly to maintain high standards of taste, presentation, and hygiene. Monitor food safety throughout the service operation and set up, ensuring all HACCP processes within your control are adhered to with any risk mitigated where necessary. Interact with customers to understand their needs and preferences, ensuring a personalised and memorable dining experience. Handle customer complaints and inquiries with professionalism and efficiency, resolving issues to their satisfaction and upholding the venue's reputation. Financial Management: Monitor labour, consumables, and operating costs, ensuring delivery against financial targets.To thoroughly investigate and feedback to the General Manager on any variances found and put an operational plan in place to mitigate them. Analyse stock performance, waste, yield, and margin to drive GP% improvements.To suggest to the General Manager developments in the operation that may improve the profitability, where agreed, implement, and monitor these changes once approved.To e
Jubilee Catering Recruitment
Catering Supervisor - No late nights
Jubilee Catering Recruitment
About Us We are seeking an organized, proactive Catering Supervisor to join our dedicated team. Our catering team plays an essential role in supporting student wellbeing by delivering nutritious, enjoyable meals every day. Benefits of a Catering Supervisor Competitive salary Generous pension scheme, with employer contribution at 9% Free meals on shift Life insurance and critical illness cover A supportive induction programme Access to a modern gym and swimming pool Discounted school fees Responsibilities of a Catering Supervisor Assist the Catering and Events Manager in the day to day running of the catering operation, in any catering outlet on site Supervise all General Assistants and Kitchen Porters on shift Take responsibility for servicing hospitality and events as directed by the Catering and Events Manager Ensure that organisational standards are met with regards to hygiene, safety and cleanliness About you Previous experience working in a similar role, catering for large numbers Ability to communicate with colleagues and pupils Strong organissational skills able to direct colleagues Work well as a team member and perform to the highest standards Hold a current drivers license / has means of transport, since the school is in a rural location with limited public transport links. Apply to be our Catering Supervisor today with your CV we review every application with complete fairness and confidentiality.
Jan 07, 2026
Full time
About Us We are seeking an organized, proactive Catering Supervisor to join our dedicated team. Our catering team plays an essential role in supporting student wellbeing by delivering nutritious, enjoyable meals every day. Benefits of a Catering Supervisor Competitive salary Generous pension scheme, with employer contribution at 9% Free meals on shift Life insurance and critical illness cover A supportive induction programme Access to a modern gym and swimming pool Discounted school fees Responsibilities of a Catering Supervisor Assist the Catering and Events Manager in the day to day running of the catering operation, in any catering outlet on site Supervise all General Assistants and Kitchen Porters on shift Take responsibility for servicing hospitality and events as directed by the Catering and Events Manager Ensure that organisational standards are met with regards to hygiene, safety and cleanliness About you Previous experience working in a similar role, catering for large numbers Ability to communicate with colleagues and pupils Strong organissational skills able to direct colleagues Work well as a team member and perform to the highest standards Hold a current drivers license / has means of transport, since the school is in a rural location with limited public transport links. Apply to be our Catering Supervisor today with your CV we review every application with complete fairness and confidentiality.
Hornet Services Sailing Club
Club General Manager
Hornet Services Sailing Club Gosport, Hampshire
We are delighted to be partnering with Hornet Services Sailing Club , a not-for-profit members' Club providing high-quality and affordable sailing, marina and social facilities for serving and veteran members of the Armed Forces and MOD civil servants. The Club operates a 180-berth marina, a busy clubhouse with a 7-day a week bar and restaurant, a varied programme of formal and social events, leased and listed buildings (including Grade 2 listed), and boat storage facilities. With 500 members, 180 berth holders and an annual turnover of circa £1.1m, the new Club General Manager will be the most senior paid staff member and hold full responsibility for the Club's performance, financial sustainability and day-to-day delivery. Working closely with the Commodore, Flag Officers and Committee, and supported by a management team, you will shape the overall member experience while ensuring the Club operates safely, efficiently and in line with its values and traditions. This is a broad, hands-on leadership role where no two days are the same. You will oversee marina operations, hospitality services, estate and facilities management, governance and compliance, staff leadership and member engagement. You will have genuine scope to influence standards, develop people, improve systems and processes and ensure the long-term sustainability of a much-loved organisation. To succeed in this role, you'll bring: Relevant professional experience, including the management of a multi-functional organisation and strategic business planning and delivery Facilities management, including overseeing infrastructure and maintenance projects Strong financial management capability, including ownership of budgets of circa £1million A working knowledge of employment law, HR best practice, GDPR and staff development. Comprehensive understanding of bar and catering principles Experience of sailing, marina or waterside operations (highly beneficial, but not essential) If you are a capable, people-centered leader who enjoys variety, responsibility and the opportunity to make a visible impact, this role offers a rare chance to combine operational leadership with community, heritage and purpose. For more information, please contact Katherine Anderson-Scott, Executive Director of Charisma Charity Recruitment on or email . Applications should be submitted via the Charisma website and include your CV and a supporting statement. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, or any other category protected by law. Contract & Hours: Permanent, full-time. Weekdays with some Saturdays and evenings as required Closing date: 3rd February 2026 Charisma vetting interviews must be completed by 12th February, prior to shortlisting on the 13th. Interviews with Hornet Services Sailing Club: w/c 23th February onwards
Jan 07, 2026
Full time
We are delighted to be partnering with Hornet Services Sailing Club , a not-for-profit members' Club providing high-quality and affordable sailing, marina and social facilities for serving and veteran members of the Armed Forces and MOD civil servants. The Club operates a 180-berth marina, a busy clubhouse with a 7-day a week bar and restaurant, a varied programme of formal and social events, leased and listed buildings (including Grade 2 listed), and boat storage facilities. With 500 members, 180 berth holders and an annual turnover of circa £1.1m, the new Club General Manager will be the most senior paid staff member and hold full responsibility for the Club's performance, financial sustainability and day-to-day delivery. Working closely with the Commodore, Flag Officers and Committee, and supported by a management team, you will shape the overall member experience while ensuring the Club operates safely, efficiently and in line with its values and traditions. This is a broad, hands-on leadership role where no two days are the same. You will oversee marina operations, hospitality services, estate and facilities management, governance and compliance, staff leadership and member engagement. You will have genuine scope to influence standards, develop people, improve systems and processes and ensure the long-term sustainability of a much-loved organisation. To succeed in this role, you'll bring: Relevant professional experience, including the management of a multi-functional organisation and strategic business planning and delivery Facilities management, including overseeing infrastructure and maintenance projects Strong financial management capability, including ownership of budgets of circa £1million A working knowledge of employment law, HR best practice, GDPR and staff development. Comprehensive understanding of bar and catering principles Experience of sailing, marina or waterside operations (highly beneficial, but not essential) If you are a capable, people-centered leader who enjoys variety, responsibility and the opportunity to make a visible impact, this role offers a rare chance to combine operational leadership with community, heritage and purpose. For more information, please contact Katherine Anderson-Scott, Executive Director of Charisma Charity Recruitment on or email . Applications should be submitted via the Charisma website and include your CV and a supporting statement. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, or any other category protected by law. Contract & Hours: Permanent, full-time. Weekdays with some Saturdays and evenings as required Closing date: 3rd February 2026 Charisma vetting interviews must be completed by 12th February, prior to shortlisting on the 13th. Interviews with Hornet Services Sailing Club: w/c 23th February onwards

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