About this role We are seeking an Associate who is passionate about operational resilience and looking to work in a dynamic environment that values proactive, innovative and pragmatic solutions. With over USD $13 trillion of assets, we have an extraordinary responsibility: our technology and services empower millions of investors to save for retirement, pay for college, buy a home and improve their financial well-being. Operating in 128 offices across 38 countries, and with over 20,000 employees, BlackRock is a truly global firm that can combine the benefits of worldwide reach with local service and relationships. This role offers a genuine opportunity to experience what it feels like to be part of an organization that makes a difference. For additional information, please visit the Company's website at . Organizational Overview The role will reside in the Resilience & Safety team, part of the Enterprise Services organization within the Technology and Operations group at BlackRock. Technology and Operations is the backbone for BlackRock's client and investment lifecycle. The group ensures that the firm's operations are consistent and efficient across all investment products, client channels and geographies, helping to deliver a superior client experience and drive scalability. Technology and Operations is driven by a global network of Operating Centers of Excellence, which centralizes knowledge and equips support teams with the data and timely information needed to innovate and deliver on behalf of internal stakeholders and clients. Enterprise Services contributes to the continued success of BlackRock through strategic solutions and business services that provide each employee with an efficient, resilient, safe and high-performance workplace experience. Enterprise Services is comprised of four key functions - Resilience & Safety, Real Estate Management, Workplace Experience, and Executive Operations & Corporate Security. The Resilience & Safety team has responsibility for protecting the firm's employees and visitors, reputation, physical and information assets, and operations from disruptive events so BlackRock can continue to meet the needs of its clients. The teams brings together operational resilience with business continuity, disaster recovery and crisis management, to ensure the resilience of BlackRock by working to prevent, adapt, respond to, recover, and learn from operational disruptions. Position Purpose The role will support maintaining the Resilience framework globally to meet both business and regulatory expectations. The role will be responsible for working with other members of the Resilience team and other risk teams (e.g. information security, technology, 3rd party risk, operational risk), along with business stakeholders to coordinate and implement the resilience program as it relates to the firm's Operational Resilience Regulatory requirements (e.g. DORA (Digital Operational Resilience Act activities. The role will report to the Resilience team lead for Governance and be based in Edinburgh. The successful candidate for this position will be able to deliver exceptional performance in a professional, innovative, scalable, and pragmatic manner. Your key responsibilities: General Resilience responsibilities: Be part of the team designing, delivering, and embedding the resilience framework and strategy across the firm. Support the continued development of policy and standards as well as governance arrangements for resilience, to ensure these meet global regulatory, business and client expectations. Help support program change caused by business, regulatory, or industry-specific change initiatives. Support the development and maintenance of key program documentation including process documentation and reporting materials for Boards and other governance groups. Partner with business functions to maintain or develop response plans in the event of severe but plausible operational disruptions. Monitor operating events relating to resilience, including near misses and help escalate, remediate, and coordinate the firm's response as required, including participation in major incident management where required. Help identify areas to mature in the program to increase the firm's resilience capabilities, assisting the business functions in identifying and remediating gaps in their resilience capabilities and proactively identifying and implementing innovative solutions to mitigate resilience risks. Support the firm in Resilience engagement with regulators, clients, suppliers, and industry bodies. Assist in the planning and execution of resilience projects and initiatives as required. Regulatory responsibilities: Be a subject matter expert within the team on matters relating to resilience regulations. Provide support to business teams in the maintenance of their documentation as it relates to their Important Business Services (IBSs) and Critical and Important functions (CIFs). Assist in the response, classification and review of incidents that have the potential to cause operational disruption and be subject to regulatory reporting. Partnering with other teams to support the creation, maintenance and submissions of the Registers of Information and other regulatory reports. Help support the delivery and reporting of resilience exercises and tests. Assist in performing risk and resiliency assessments of the firm's IBS and CIF supporting 3rd parties as part of an onboarding and ongoing due diligence and oversight program. Create and maintain governance policies, standards and procedures and other documents as required. Assist in the production of internal reports for Boards and other governance bodies as required. Help create and maintain annual reports reviewing the Operational Resilience and ICT Risk Management framework. Partner with other teams to monitor the various obligations and requirements set out in policies and standards are being met and to report and elevate on these as needed. Coordinate responses to client requests about the firm's relevant programs. Create and deliver training, education and awareness programs as required. Qualifications, Experience and Key Competencies: 2+ years of relevant experience in a resilience, compliance or risk-related field. Ideally 1+ year of DORA or UK operational resilience experience. Financial Services industry experience, preferably in asset management. Knowledge of financial regulatory requirements relating to resilience. Excellent written and verbal communication skills. Excellent / presentation / data visualization design skills. Excellent data analytics skills. Excellent client facing skills. Works well in a matrix team environment, with a flexible and collaborative approach. Strong technical proficiency in Microsoft Office (Excel, PowerPoint, Word, Outlook). Experience with Resiliency or Risk systems a plus. Availability during off hours during emergencies or incidents may be required. Certifications: CBCP, ISO 22301, or similar a plus. Our benefits To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well-being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about. Our hybrid work model BlackRock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person - aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock. About BlackRock At BlackRock, we are all connected by one mission: to help more and more people experience financial well being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress. This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive. BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, race, religion, sex, sexual orientation and other protected characteristics at law.
Jan 09, 2026
Full time
About this role We are seeking an Associate who is passionate about operational resilience and looking to work in a dynamic environment that values proactive, innovative and pragmatic solutions. With over USD $13 trillion of assets, we have an extraordinary responsibility: our technology and services empower millions of investors to save for retirement, pay for college, buy a home and improve their financial well-being. Operating in 128 offices across 38 countries, and with over 20,000 employees, BlackRock is a truly global firm that can combine the benefits of worldwide reach with local service and relationships. This role offers a genuine opportunity to experience what it feels like to be part of an organization that makes a difference. For additional information, please visit the Company's website at . Organizational Overview The role will reside in the Resilience & Safety team, part of the Enterprise Services organization within the Technology and Operations group at BlackRock. Technology and Operations is the backbone for BlackRock's client and investment lifecycle. The group ensures that the firm's operations are consistent and efficient across all investment products, client channels and geographies, helping to deliver a superior client experience and drive scalability. Technology and Operations is driven by a global network of Operating Centers of Excellence, which centralizes knowledge and equips support teams with the data and timely information needed to innovate and deliver on behalf of internal stakeholders and clients. Enterprise Services contributes to the continued success of BlackRock through strategic solutions and business services that provide each employee with an efficient, resilient, safe and high-performance workplace experience. Enterprise Services is comprised of four key functions - Resilience & Safety, Real Estate Management, Workplace Experience, and Executive Operations & Corporate Security. The Resilience & Safety team has responsibility for protecting the firm's employees and visitors, reputation, physical and information assets, and operations from disruptive events so BlackRock can continue to meet the needs of its clients. The teams brings together operational resilience with business continuity, disaster recovery and crisis management, to ensure the resilience of BlackRock by working to prevent, adapt, respond to, recover, and learn from operational disruptions. Position Purpose The role will support maintaining the Resilience framework globally to meet both business and regulatory expectations. The role will be responsible for working with other members of the Resilience team and other risk teams (e.g. information security, technology, 3rd party risk, operational risk), along with business stakeholders to coordinate and implement the resilience program as it relates to the firm's Operational Resilience Regulatory requirements (e.g. DORA (Digital Operational Resilience Act activities. The role will report to the Resilience team lead for Governance and be based in Edinburgh. The successful candidate for this position will be able to deliver exceptional performance in a professional, innovative, scalable, and pragmatic manner. Your key responsibilities: General Resilience responsibilities: Be part of the team designing, delivering, and embedding the resilience framework and strategy across the firm. Support the continued development of policy and standards as well as governance arrangements for resilience, to ensure these meet global regulatory, business and client expectations. Help support program change caused by business, regulatory, or industry-specific change initiatives. Support the development and maintenance of key program documentation including process documentation and reporting materials for Boards and other governance groups. Partner with business functions to maintain or develop response plans in the event of severe but plausible operational disruptions. Monitor operating events relating to resilience, including near misses and help escalate, remediate, and coordinate the firm's response as required, including participation in major incident management where required. Help identify areas to mature in the program to increase the firm's resilience capabilities, assisting the business functions in identifying and remediating gaps in their resilience capabilities and proactively identifying and implementing innovative solutions to mitigate resilience risks. Support the firm in Resilience engagement with regulators, clients, suppliers, and industry bodies. Assist in the planning and execution of resilience projects and initiatives as required. Regulatory responsibilities: Be a subject matter expert within the team on matters relating to resilience regulations. Provide support to business teams in the maintenance of their documentation as it relates to their Important Business Services (IBSs) and Critical and Important functions (CIFs). Assist in the response, classification and review of incidents that have the potential to cause operational disruption and be subject to regulatory reporting. Partnering with other teams to support the creation, maintenance and submissions of the Registers of Information and other regulatory reports. Help support the delivery and reporting of resilience exercises and tests. Assist in performing risk and resiliency assessments of the firm's IBS and CIF supporting 3rd parties as part of an onboarding and ongoing due diligence and oversight program. Create and maintain governance policies, standards and procedures and other documents as required. Assist in the production of internal reports for Boards and other governance bodies as required. Help create and maintain annual reports reviewing the Operational Resilience and ICT Risk Management framework. Partner with other teams to monitor the various obligations and requirements set out in policies and standards are being met and to report and elevate on these as needed. Coordinate responses to client requests about the firm's relevant programs. Create and deliver training, education and awareness programs as required. Qualifications, Experience and Key Competencies: 2+ years of relevant experience in a resilience, compliance or risk-related field. Ideally 1+ year of DORA or UK operational resilience experience. Financial Services industry experience, preferably in asset management. Knowledge of financial regulatory requirements relating to resilience. Excellent written and verbal communication skills. Excellent / presentation / data visualization design skills. Excellent data analytics skills. Excellent client facing skills. Works well in a matrix team environment, with a flexible and collaborative approach. Strong technical proficiency in Microsoft Office (Excel, PowerPoint, Word, Outlook). Experience with Resiliency or Risk systems a plus. Availability during off hours during emergencies or incidents may be required. Certifications: CBCP, ISO 22301, or similar a plus. Our benefits To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well-being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about. Our hybrid work model BlackRock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person - aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock. About BlackRock At BlackRock, we are all connected by one mission: to help more and more people experience financial well being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress. This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive. BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, race, religion, sex, sexual orientation and other protected characteristics at law.
At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation. The Opportunity: UKI Senior Finance Business Partner (1 year fixed contract - maternity cover) Location: London, UK Work type: hybrid (1 day per week from the office) We're in search of an experienced Senior Finance Business Partner. In this position you will be pivotal in enhancing profitability and guiding strategic decision-making with advanced financial analysis and reporting. This position demands a driven individual with profound financial knowledge and robust leadership capabilities. Your role in our mission Work closely with business in the UK to oversee the Core Storage business. Business partner with business teams to drive performance management. Support UKI core business growth and real estate strategy. Execution of monthly business reporting to the cluster leadership. Responsible for timely management information, preparation of financial planning including forecasting, budgeting and dynamic planning. Perform analysis and projections, support business-planning processes and drive continuous improvement of business performance. Commercial deal support on large scale deals. Direct line management of one Finance Analyst based in Poland. Valued skills and experience: Oversee pre-close Financials and make corrective adjustments when required. Understand the monthly results and provide robust communication on performance vs Budget. Preparation of the forecasts, supported by forecast templates. Understand risk analysis, review and provide recommendations for corrective action. Support and partner with ops and GBS to deliver real estate strategy. Understand pricing actions and how they influences financial performance. Build and maintain effective relationships with both non-finance and finance stakeholders. Support with Ad hoc project requests Discover what awaits you: Discover Limitless Possibilities: Embark on an exciting journey with Iron Mountain, a global organization that embraces transformation and innovation. Empowering Inclusion: Join a supportive environment where everyone's voice is heard, opinions are valued, and feedback is encouraged, fostering an atmosphere of inclusion and belonging. Global Connectivity: Connect with 26,000+ talented individuals from 59 countries, opening doors to diverse cultures and fostering global learning opportunities. Championing Individuality: Be part of a winning team that celebrates diversity and encourages individual differences to drive greatness. Competitive Total Rewards: supporting your career at Iron Mountain, family, personal wellness, and wellbeing. (Local benefits may vary based on country-specific policies.) Embrace Flexibility: Experience the freedom of remote/hybrid work, enabling a harmonious work-life balance (dependent on role). Unleash Your Potential: Access abundant opportunities for personal and professional growth, preparing you for a digitalized future. Valuing Every Contribution: Join a workplace that actively encourages and supports all talents, recognizing the unique impact of each individual. Pioneering Sustainability: Contribute to our vision of fostering a sustainable and thriving workforce, leaving an enduring legacy for generations to come. Category: Finance Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers' assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here. Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together. If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to . See the Supplement to learn more about Equal Employment Opportunity. Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE Requisition: J
Jan 09, 2026
Full time
At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation. The Opportunity: UKI Senior Finance Business Partner (1 year fixed contract - maternity cover) Location: London, UK Work type: hybrid (1 day per week from the office) We're in search of an experienced Senior Finance Business Partner. In this position you will be pivotal in enhancing profitability and guiding strategic decision-making with advanced financial analysis and reporting. This position demands a driven individual with profound financial knowledge and robust leadership capabilities. Your role in our mission Work closely with business in the UK to oversee the Core Storage business. Business partner with business teams to drive performance management. Support UKI core business growth and real estate strategy. Execution of monthly business reporting to the cluster leadership. Responsible for timely management information, preparation of financial planning including forecasting, budgeting and dynamic planning. Perform analysis and projections, support business-planning processes and drive continuous improvement of business performance. Commercial deal support on large scale deals. Direct line management of one Finance Analyst based in Poland. Valued skills and experience: Oversee pre-close Financials and make corrective adjustments when required. Understand the monthly results and provide robust communication on performance vs Budget. Preparation of the forecasts, supported by forecast templates. Understand risk analysis, review and provide recommendations for corrective action. Support and partner with ops and GBS to deliver real estate strategy. Understand pricing actions and how they influences financial performance. Build and maintain effective relationships with both non-finance and finance stakeholders. Support with Ad hoc project requests Discover what awaits you: Discover Limitless Possibilities: Embark on an exciting journey with Iron Mountain, a global organization that embraces transformation and innovation. Empowering Inclusion: Join a supportive environment where everyone's voice is heard, opinions are valued, and feedback is encouraged, fostering an atmosphere of inclusion and belonging. Global Connectivity: Connect with 26,000+ talented individuals from 59 countries, opening doors to diverse cultures and fostering global learning opportunities. Championing Individuality: Be part of a winning team that celebrates diversity and encourages individual differences to drive greatness. Competitive Total Rewards: supporting your career at Iron Mountain, family, personal wellness, and wellbeing. (Local benefits may vary based on country-specific policies.) Embrace Flexibility: Experience the freedom of remote/hybrid work, enabling a harmonious work-life balance (dependent on role). Unleash Your Potential: Access abundant opportunities for personal and professional growth, preparing you for a digitalized future. Valuing Every Contribution: Join a workplace that actively encourages and supports all talents, recognizing the unique impact of each individual. Pioneering Sustainability: Contribute to our vision of fostering a sustainable and thriving workforce, leaving an enduring legacy for generations to come. Category: Finance Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers' assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here. Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together. If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to . See the Supplement to learn more about Equal Employment Opportunity. Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE Requisition: J
Who we're looking for: We are looking for someone motivated and energetic to join our growing Finance team. You'll need to be an excellent communicator as this role will see you supporting the team, the wider business and of course our customers The challenge: Our Finance team pride themselves on excellence as a team as well as providing the best service to customers, suppliers & other teams at Tillo. Where you'll work: This role will be based in our Hove office 3 days a week The Tillo Difference We're in the business of rewards and incentives, so we know a thing or two about the importance of giving back. We can't grow as a business without growing as individuals, so we are committed to providing a workplace where passionate, driven individuals can thrive. We value collaboration, trust, positivity, and a willingness to learn - only by working as a team will we reach our goals. We're the market leader in the UK and are active in a number of other markets including USA, Europe, Australia and India. Overview We're scaling fast, backed by Private Equity, and building a finance function that can keep pace with a high-growth fintech. Our Financial Controller will be the engine room of that transformation; hands on, commercially sharp, and confident steering the team through evolving requirements, tighter controls, and increasing complexity. This role is for someone who's already thrived in a PE backed environment and knows what "good" looks like during rapid expansion. You'll bring best in class financial control skills and experience, be willing to challenge the status quo, and help shape a finance team built for the next stage of growth. Day to day this role will be covering Reporting & Insight Overseeing group accounting, reporting, and internal controls. Partnering with management to define KPIs and financial goals. Driving financial strategy, forecasting, and commercial insight. Accountable for managing and delivering best in class group accounting, reporting, and internal controls. Strong partnering with SLT and business management to support delivery of our KPIs and financial goals. Driving commercial insight through quality of reporting and engagement with the Commercial business teams. Implement high quality analytics, tracking and monthly reporting against budget, forecasts and projects for all internal and external stakeholders and deliver to critical deadlines. Maintain month end close at WD5 at all times. Deliver the monthly pre board finance pack. Finance Transformation & Systems Implement new finance systems, processes and controls to deliver best in class standards by Dec 26. Transform finance data capabilities from insight to action and drive strong business partnership for value creation. Drive ongoing finance system, process and controls development and implementation, ensuring robust internal controls. Work closely with Business Technology to integrate core finance platforms with wider product and operational systems. Champion process improvement, automation, and scalability across the finance function. Performance Management & Budgeting Contribute to rolling budgets, forecasting, and variance analysis-ensuring consistency across all financial reporting. Elevate the quality, reliability, and tempo of business performance insights. People Leadership Lead, motivate, and develop a growing finance team, creating a high ownership, high accountability culture. Upskill and coach team members as the business and expectations evolve. Finance team transformation in accordance with CFO roadmap and upskilling of end state team. Compliance, Tax & Audit Manage and deliver all reporting for Audit Committee. Deliver clean external and internal audit outcomes and file statutory accounts within 90 days of year end. Prepare for PE driven scrutiny: due diligence, statutory audits, lender reporting, and governance requirements. Manage all tax including tax submissions, payments, projects and compliance timelines. Build strong relationships with banks, auditors, legal advisors, and other external stakeholders. What we're looking for Essential Qualified accountant with strong PQE in PE backed or high growth environments. Leadership & communication: confident, excellent leadership, and stakeholder management. Analytical: highly analytical, problem solving, attention to detail. Proactive & adaptable: hands on, proactive, comfortable in dynamic, evolving settings. Ability to handle pressure, meet tight deadlines, and balance multiple priorities. Experience leading finance teams through change, transformation, or rapid scaling. Demonstrable improvements in systems, controls, and processes. International experience (US and Europe a bonus). Fintech exposure or experience with transaction heavy environments. Strong reconciliation and Excel capability (you know, the kind where people ask you for the clever formulas). Desirable Hands on involvement in systems implementation and UAT. Acquisitions/mergers/due diligence experience. Prior roles in businesses that went from "busy" to "blisteringly fast" in a short space of time. Benefits We offer all our employees trust and empower our team to work with flexibility and autonomy. We're a close knit team and love working collaboratively, with our hybrid model, our team can come together at our fantastic office in Hove, but also focus in their own space. The Tillo team are a motivated bunch and we all work hard to push Tillo forwards, always innovating. We completely understand the importance of work/life balance and offer a supportive and collaborative working environment with the following benefits: Enhanced annual leave of 26 days per annum (plus an additional day for your birthday ) Private medical care through Vitality Employee incentive scheme Access to Tillo's storefront with discounts & gift card vouchers Hybrid working Top spec equipment including laptop, mouse, keyboard, monitor Anniversary gifts Monthly breakfasts, drinks, snacks and events Team learning & development budget About Tillo Tillo makes gift cards, rewards, and incentives simple, efficient, and profitable. Operating in over 37 markets and 25 currencies, Tillo processes billions in gift card transactions through a single, plug and go API, powering rewards and incentives for the world's leading businesses. Backed by Tenzing, Tillo is setting the global standard for digital gift card infrastructure. Diversity, Equity, and Inclusion Statement We are committed to fostering a diverse and inclusive workplace where everyone feels valued and respected. We welcome applications from individuals of all backgrounds, regardless of age, disability, gender identity, marital status, race, ethnicity, religion or belief, sex, or sexual orientation. If you require any reasonable adjustments during the recruitment process, please let us know, and we will be happy to accommodate your needs.
Jan 09, 2026
Full time
Who we're looking for: We are looking for someone motivated and energetic to join our growing Finance team. You'll need to be an excellent communicator as this role will see you supporting the team, the wider business and of course our customers The challenge: Our Finance team pride themselves on excellence as a team as well as providing the best service to customers, suppliers & other teams at Tillo. Where you'll work: This role will be based in our Hove office 3 days a week The Tillo Difference We're in the business of rewards and incentives, so we know a thing or two about the importance of giving back. We can't grow as a business without growing as individuals, so we are committed to providing a workplace where passionate, driven individuals can thrive. We value collaboration, trust, positivity, and a willingness to learn - only by working as a team will we reach our goals. We're the market leader in the UK and are active in a number of other markets including USA, Europe, Australia and India. Overview We're scaling fast, backed by Private Equity, and building a finance function that can keep pace with a high-growth fintech. Our Financial Controller will be the engine room of that transformation; hands on, commercially sharp, and confident steering the team through evolving requirements, tighter controls, and increasing complexity. This role is for someone who's already thrived in a PE backed environment and knows what "good" looks like during rapid expansion. You'll bring best in class financial control skills and experience, be willing to challenge the status quo, and help shape a finance team built for the next stage of growth. Day to day this role will be covering Reporting & Insight Overseeing group accounting, reporting, and internal controls. Partnering with management to define KPIs and financial goals. Driving financial strategy, forecasting, and commercial insight. Accountable for managing and delivering best in class group accounting, reporting, and internal controls. Strong partnering with SLT and business management to support delivery of our KPIs and financial goals. Driving commercial insight through quality of reporting and engagement with the Commercial business teams. Implement high quality analytics, tracking and monthly reporting against budget, forecasts and projects for all internal and external stakeholders and deliver to critical deadlines. Maintain month end close at WD5 at all times. Deliver the monthly pre board finance pack. Finance Transformation & Systems Implement new finance systems, processes and controls to deliver best in class standards by Dec 26. Transform finance data capabilities from insight to action and drive strong business partnership for value creation. Drive ongoing finance system, process and controls development and implementation, ensuring robust internal controls. Work closely with Business Technology to integrate core finance platforms with wider product and operational systems. Champion process improvement, automation, and scalability across the finance function. Performance Management & Budgeting Contribute to rolling budgets, forecasting, and variance analysis-ensuring consistency across all financial reporting. Elevate the quality, reliability, and tempo of business performance insights. People Leadership Lead, motivate, and develop a growing finance team, creating a high ownership, high accountability culture. Upskill and coach team members as the business and expectations evolve. Finance team transformation in accordance with CFO roadmap and upskilling of end state team. Compliance, Tax & Audit Manage and deliver all reporting for Audit Committee. Deliver clean external and internal audit outcomes and file statutory accounts within 90 days of year end. Prepare for PE driven scrutiny: due diligence, statutory audits, lender reporting, and governance requirements. Manage all tax including tax submissions, payments, projects and compliance timelines. Build strong relationships with banks, auditors, legal advisors, and other external stakeholders. What we're looking for Essential Qualified accountant with strong PQE in PE backed or high growth environments. Leadership & communication: confident, excellent leadership, and stakeholder management. Analytical: highly analytical, problem solving, attention to detail. Proactive & adaptable: hands on, proactive, comfortable in dynamic, evolving settings. Ability to handle pressure, meet tight deadlines, and balance multiple priorities. Experience leading finance teams through change, transformation, or rapid scaling. Demonstrable improvements in systems, controls, and processes. International experience (US and Europe a bonus). Fintech exposure or experience with transaction heavy environments. Strong reconciliation and Excel capability (you know, the kind where people ask you for the clever formulas). Desirable Hands on involvement in systems implementation and UAT. Acquisitions/mergers/due diligence experience. Prior roles in businesses that went from "busy" to "blisteringly fast" in a short space of time. Benefits We offer all our employees trust and empower our team to work with flexibility and autonomy. We're a close knit team and love working collaboratively, with our hybrid model, our team can come together at our fantastic office in Hove, but also focus in their own space. The Tillo team are a motivated bunch and we all work hard to push Tillo forwards, always innovating. We completely understand the importance of work/life balance and offer a supportive and collaborative working environment with the following benefits: Enhanced annual leave of 26 days per annum (plus an additional day for your birthday ) Private medical care through Vitality Employee incentive scheme Access to Tillo's storefront with discounts & gift card vouchers Hybrid working Top spec equipment including laptop, mouse, keyboard, monitor Anniversary gifts Monthly breakfasts, drinks, snacks and events Team learning & development budget About Tillo Tillo makes gift cards, rewards, and incentives simple, efficient, and profitable. Operating in over 37 markets and 25 currencies, Tillo processes billions in gift card transactions through a single, plug and go API, powering rewards and incentives for the world's leading businesses. Backed by Tenzing, Tillo is setting the global standard for digital gift card infrastructure. Diversity, Equity, and Inclusion Statement We are committed to fostering a diverse and inclusive workplace where everyone feels valued and respected. We welcome applications from individuals of all backgrounds, regardless of age, disability, gender identity, marital status, race, ethnicity, religion or belief, sex, or sexual orientation. If you require any reasonable adjustments during the recruitment process, please let us know, and we will be happy to accommodate your needs.
About The Role SALARY: Up to £90,000 pa dependent on experience LOCATION: Brunswick Court, Milton Keynes, Buckinghamshire HYBRID WORKING: Our current hybrid working policy requires a minimum of 60% of working time to be based in the Milton Keynes office and flexibility is expected to meet the needs of the business and the role. HOURS / CONTRACT TYPE: Full Time Permanent - 35 hours per week CLOSING DATE: 21st January 2026 We reserve the right to close the advert earlier if we receive a high volume of applications. Are you ready to lead a team that shapes the future of retail customer service for some of the world's most iconic automotive brands? At Volkswagen Financial Services UK, we're not just about cars - we're about creating exceptional customer journeys that enable long term brand loyalty. As the Head of Customer Services, you'll be at the forefront of delivering innovative, customer centric solutions that set industry standards and inspire loyalty. This is your opportunity to make a real impact, driving transformation and excellence in a dynamic, diverse and performance driven business. We need you to provide strong leadership and strategic direction across our Customer Service teams in our Milton Keynes headquarters and for our Outsourced services. If you're a customer orientated, people driven leader who thrives on collaboration and teamwork, then read on. This is certified role under the Senior Manager and Certification Regime meaning the successful candidate is required to comply with the FCA's conduct rules. What you'll be doing: Inspire and Lead: Drive Customer Services performance by hitting key KPIs and KRIs, while building a strong leadership team that motivates employees to deliver exceptional customer outcomes aligned with strategic goals and regulatory requirements. Own Supplier Partnerships: Take charge of outsourced partner relationships-overseeing performance, quality, scheduling, budgets, and ensuring contractual compliance. Solve Complex Challenges: Handle escalated customer issues with a focus on root cause analysis and problem-solving to prevent repeat problems, improve satisfaction, boost retention, and reduce costs. Collaborate with improvement teams to eliminate dissatisfaction and feed insights into risk committees. Ensure Regulatory Excellence: Manage escalated complaints within FCA timelines, ensuring compliance and smooth handoffs to second line teams. Oversee goodwill gestures and redress payments to resolve issues effectively while balancing customer satisfaction and business objectives. Drive Continuous Improvement: Identify opportunities to enhance customer outcomes, improve commercial performance, and deliver operational efficiencies through smarter processes, demand reduction, and productivity gains. Empower Your Team: Regularly review performance, coach managers, and ensure everyone understands how their role contributes to the bigger picture. Champion Innovation: Foster an inclusive environment where ideas thrive-encouraging process improvements, leveraging competitor insights, and creating efficiencies that elevate both customer and colleague experiences. Be the Voice of Excellence: Act as a true ambassador for customer service, shaping strategies that set the standard for outstanding delivery. Full job description available on request. What you'll bring: You'll be an experienced leader, ideally within a Financial Services or Automotive contact centre environment. You'll have a passion for customer service with the ability to engage with a large number of direct/indirect reports and pass that passion onto them. Essential experience & skills Extensive management/senior management experience within a customer-facing environment. Significant experience of outsource and supplier management Experience of implementing and managing risk, financial/budget management. Significant experience in people management and effective team leadership. Experience of operating in both B2C and B2B environments Significant experience within the regulated Financial Services and/or relevant Automotive sector(s) Understanding and experience of relevant regulatory requirements Ability to lead, coach, motivate and develop people, creating a widespread commitment to achieving business goals and understanding risk culture of the business. Demonstrates energy and drive to question existing approaches, take the initiative, and be dedicated to driving improvement. Proven ability to effectively plan the workload in a demanding and customer focused sales and/or customer service environment to maximise delivery of business objectives. Ability to motivate and lead a team circa: 85 internally and 300+ externally Highly motivated and organised. What's in it for you? Bonus: Discretionary 25% on-target bonus (based on personal and Group company performance) Pension: Employer pension contribution of 9% (based on employee contribution of 3%). VWFS will pay 6% if employee chooses a 2% employee contribution. Car schemes : Choice of Employee Car Ownership (ECO) scheme for petrol/diesel and hybrid vehicles plus car insurance and fuel card. OR Company Car scheme for Battery Electric Vehicles (BEVs) plus car insurance cover for you and a partner/eligible family member. Other benefits: From day 1 we provide income protection, life assurance (4x salary), retail discount vouchers, access to Care Concierge (a service to support carers of adults), along with other salary sacrifice options including a will writing service and cycle to work (subject to scheme restrictions). Following successful completion of probation, you will have access to private medical insurance, access to our loan car scheme for up to 2 cars for your partner or eligible family members (subject to scheme restrictions) and during our annual benefit window you can purchase critical illness cover and dental cover, so you can select the benefits that matter to you. We invest in our people and are passionate about driving development. You'll have access to LinkedIn Learning via our Degreed platform as well as a host of professional development programmes and opportunities to build your technical and soft skills so you can further develop your career. We also offer mentoring schemes and reciprocal partnerships recognising that we can all learn from each other in the flow of work. About Us Why join VWFS UK? You'll have the opportunity to make a difference by helping us to achieve our mission. Our mission is straight forward; we want to be 'The Key to Mobility'. That means we make getting from A-to-B as easy and simple for as many people as possible. To truly meet the mobility needs of people in a changing world, our offering goes beyond traditional vehicle financing. We do this by providing a range of finance and aftersales products on Volkswagen Group vehicles, as well as developing innovative mobility products designed to solve real problems and support our customers. No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you! VWFS is proud to be an inclusive employer and encourages applications from a diverse range of candidates. Diversity, Equity & Inclusion isn't just a statement for us, we encourage and aspire for all our colleagues to be their 100% self. If you need any reasonable adjustments to assist you with the application and/or recruitment processes, please contact our Resourcing Team. This role does not meet the UKVI's criteria for the skilled worker sponsorship route, therefore we are unable to accept candidates requiring sponsorship for this role. The Head Customer Services is a 'Certified' /Senior Manager role under the Senior Manager and Certification Regime (SMCR) and the role holder is required to comply with the FCA's Conduct Rules. A mandatory requirement of the SMCR is for VWFS to certify that the role holder is fit and proper to perform the duties on an ongoing basis.
Jan 09, 2026
Full time
About The Role SALARY: Up to £90,000 pa dependent on experience LOCATION: Brunswick Court, Milton Keynes, Buckinghamshire HYBRID WORKING: Our current hybrid working policy requires a minimum of 60% of working time to be based in the Milton Keynes office and flexibility is expected to meet the needs of the business and the role. HOURS / CONTRACT TYPE: Full Time Permanent - 35 hours per week CLOSING DATE: 21st January 2026 We reserve the right to close the advert earlier if we receive a high volume of applications. Are you ready to lead a team that shapes the future of retail customer service for some of the world's most iconic automotive brands? At Volkswagen Financial Services UK, we're not just about cars - we're about creating exceptional customer journeys that enable long term brand loyalty. As the Head of Customer Services, you'll be at the forefront of delivering innovative, customer centric solutions that set industry standards and inspire loyalty. This is your opportunity to make a real impact, driving transformation and excellence in a dynamic, diverse and performance driven business. We need you to provide strong leadership and strategic direction across our Customer Service teams in our Milton Keynes headquarters and for our Outsourced services. If you're a customer orientated, people driven leader who thrives on collaboration and teamwork, then read on. This is certified role under the Senior Manager and Certification Regime meaning the successful candidate is required to comply with the FCA's conduct rules. What you'll be doing: Inspire and Lead: Drive Customer Services performance by hitting key KPIs and KRIs, while building a strong leadership team that motivates employees to deliver exceptional customer outcomes aligned with strategic goals and regulatory requirements. Own Supplier Partnerships: Take charge of outsourced partner relationships-overseeing performance, quality, scheduling, budgets, and ensuring contractual compliance. Solve Complex Challenges: Handle escalated customer issues with a focus on root cause analysis and problem-solving to prevent repeat problems, improve satisfaction, boost retention, and reduce costs. Collaborate with improvement teams to eliminate dissatisfaction and feed insights into risk committees. Ensure Regulatory Excellence: Manage escalated complaints within FCA timelines, ensuring compliance and smooth handoffs to second line teams. Oversee goodwill gestures and redress payments to resolve issues effectively while balancing customer satisfaction and business objectives. Drive Continuous Improvement: Identify opportunities to enhance customer outcomes, improve commercial performance, and deliver operational efficiencies through smarter processes, demand reduction, and productivity gains. Empower Your Team: Regularly review performance, coach managers, and ensure everyone understands how their role contributes to the bigger picture. Champion Innovation: Foster an inclusive environment where ideas thrive-encouraging process improvements, leveraging competitor insights, and creating efficiencies that elevate both customer and colleague experiences. Be the Voice of Excellence: Act as a true ambassador for customer service, shaping strategies that set the standard for outstanding delivery. Full job description available on request. What you'll bring: You'll be an experienced leader, ideally within a Financial Services or Automotive contact centre environment. You'll have a passion for customer service with the ability to engage with a large number of direct/indirect reports and pass that passion onto them. Essential experience & skills Extensive management/senior management experience within a customer-facing environment. Significant experience of outsource and supplier management Experience of implementing and managing risk, financial/budget management. Significant experience in people management and effective team leadership. Experience of operating in both B2C and B2B environments Significant experience within the regulated Financial Services and/or relevant Automotive sector(s) Understanding and experience of relevant regulatory requirements Ability to lead, coach, motivate and develop people, creating a widespread commitment to achieving business goals and understanding risk culture of the business. Demonstrates energy and drive to question existing approaches, take the initiative, and be dedicated to driving improvement. Proven ability to effectively plan the workload in a demanding and customer focused sales and/or customer service environment to maximise delivery of business objectives. Ability to motivate and lead a team circa: 85 internally and 300+ externally Highly motivated and organised. What's in it for you? Bonus: Discretionary 25% on-target bonus (based on personal and Group company performance) Pension: Employer pension contribution of 9% (based on employee contribution of 3%). VWFS will pay 6% if employee chooses a 2% employee contribution. Car schemes : Choice of Employee Car Ownership (ECO) scheme for petrol/diesel and hybrid vehicles plus car insurance and fuel card. OR Company Car scheme for Battery Electric Vehicles (BEVs) plus car insurance cover for you and a partner/eligible family member. Other benefits: From day 1 we provide income protection, life assurance (4x salary), retail discount vouchers, access to Care Concierge (a service to support carers of adults), along with other salary sacrifice options including a will writing service and cycle to work (subject to scheme restrictions). Following successful completion of probation, you will have access to private medical insurance, access to our loan car scheme for up to 2 cars for your partner or eligible family members (subject to scheme restrictions) and during our annual benefit window you can purchase critical illness cover and dental cover, so you can select the benefits that matter to you. We invest in our people and are passionate about driving development. You'll have access to LinkedIn Learning via our Degreed platform as well as a host of professional development programmes and opportunities to build your technical and soft skills so you can further develop your career. We also offer mentoring schemes and reciprocal partnerships recognising that we can all learn from each other in the flow of work. About Us Why join VWFS UK? You'll have the opportunity to make a difference by helping us to achieve our mission. Our mission is straight forward; we want to be 'The Key to Mobility'. That means we make getting from A-to-B as easy and simple for as many people as possible. To truly meet the mobility needs of people in a changing world, our offering goes beyond traditional vehicle financing. We do this by providing a range of finance and aftersales products on Volkswagen Group vehicles, as well as developing innovative mobility products designed to solve real problems and support our customers. No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you! VWFS is proud to be an inclusive employer and encourages applications from a diverse range of candidates. Diversity, Equity & Inclusion isn't just a statement for us, we encourage and aspire for all our colleagues to be their 100% self. If you need any reasonable adjustments to assist you with the application and/or recruitment processes, please contact our Resourcing Team. This role does not meet the UKVI's criteria for the skilled worker sponsorship route, therefore we are unable to accept candidates requiring sponsorship for this role. The Head Customer Services is a 'Certified' /Senior Manager role under the Senior Manager and Certification Regime (SMCR) and the role holder is required to comply with the FCA's Conduct Rules. A mandatory requirement of the SMCR is for VWFS to certify that the role holder is fit and proper to perform the duties on an ongoing basis.
Career Opportunities: Finance Business Partner (10892) Requisition ID10892-Posted -Finance-London Job Title: Finance Business Partner Department: COO LOCATION: MARBLE ARCH, LONDON (Hybrid - 4 days in office) REPORTING TO: BUSINESS PARTNER MANAGER TYPE OF CONTRACT: PERMANENT PLACES, PEOPLE, PREFER Our purpose is to create and manage outstanding places which deliver positive outcomes for all our stakeholders on a long term, sustainable basis. We are a FTSE listed business with a strong balance sheet and £13bn of assets under management. But with just 600 employees you're given the ability to make a big impact and elevate your career quickly. Our diverse, passionate team of experts works on some of the most ambitious, innovative and sustainable projects in the country - from our high-quality campuses across central London, to some of the top retail schemes in the UK - providing a rewarding career journey where you can shape how you grow. We believe in shared success and enabling people to be themselves. If you want to feel listened to and understood in an environment where your opinions count and bright ideas are encouraged, you've come to the right place! In our recent engagement survey 93% of our employees stated they were proud to work for British Land! THE ROLE This role is to provide financial control and support across the corporate business functions. Responsible for budgeting, forecasting, reporting, quarterly accounting processes and oversee work of junior members of the team. You will also provide a range of financial analysis to the CFO and Financial Controller to help the business achieve its financial goals. The role provides an exciting opportunity for someone wanting to work alongside senior management and work on a wide variety of tasks and projects. Candidates should be customer orientated with good stakeholder management and take a proactive approach to work tasks. WHAT YOU'LL DO Set annual net rent budget and other Real Estate team targets Collaborate with teams including Asset Management, Leasing, Sustainability, Marketing, Insights and Property Management to understand drivers of net rental income over a 1 and 5 year period Provide challenge to budget assumptions and identify risks and opportunities Understand key drivers of performance and identify priorities for the business Communicate outputs to the Real Estate team, including Head of Real Estate, Head of Commercial Finance and Asset Management Collaborate with FP&A to support understanding of the key drivers of the budget in the context of the overall corporate budget Responsible for quarterly reforecasting process for the portfolio, identifying key drivers of performance vs budget Meet with Asset Management and Leasing teams to understand and update forecast for latest view on leasing activity Prepare and communicate drivers of over/underperformance with the business Prepare Management Information and communicate to key stakeholders Performance vs budget, trend analysis, actuals vs prior periods, and other ad hoc analysis Prepare ExCo updates on performance vs leasing target and status of leasing priorities Responsibility for updates for the Quarterly Performance Review Support Real Estate teams in annual asset business plan process Agree asset level priorities with Asset Management Ensure adequate control exists around Real Estate processes Provide financial analysis for proposed leasing deals, highlighting any potential risks Ensure internal approval process is appropriately followed and provide support as required Assist with internal controls/risk reporting Support the joint venture finance team including preparation and co-ordination of annual business plan and budget as well as providing ad-hoc financial analysis Support internal, external, and joint venture reporting requirements Support Financial Reporting team in understanding variances between forecast and quarterly actuals Support Financial Reporting team in quarterly board reporting process for joint venture partners Ensure content in external announcements is appropriately verified. Identify and drive forward value creating initiatives across the team Maintenance and development of the Anaplan property forecast model Work on ad-hoc projects and analysis as required ABOUT YOU Qualified Accountant (ACA, CIMA) with post qualified experience Interpersonal and able to build strong working relationships across numerous teams and levels of seniority Able to communicate financial concepts and implications to non-finance professionals Self sufficient and able to manage a portfolio of responsibilities, prioritise and meet tight deadlines Logical approach to problem solving with ability to interpret financial impact of commercial decisions Comfortable with getting into the detail and as well as understanding the big picture Comfortable dealing with and manipulating data from different sources Eagerness to continually improve DESIRABLE: Relevant experience in Business Partnering or Financial Analysis Experience working in real estate and knowledge of property specific accounting treatments Experience of using Anaplan software OUR SHARED VALUES our values are what we stand for at British Land, they're not just a label on the door; they connect us every day to our vision, purpose, and strategy. They help us to promote an inclusive, positive, and collaborative culture. You can read more on our corporate website . Bring your whole self Smarter together Build for the future A REWARDING PLACE TO BE Our People - Just ask anyone why they love working here and they will tell you it's the people. They're highly talented, passionate, and collaborative! We thank our people with rewards that feel rewarding; you can review our market leading benefits here . OUR RECRUITMENT PROCESS If you enjoy bringing your whole self to work, share our values and are excited about our purpose we'd love to hear from you! We are committed to providing an accessible and inclusive process learn more about our selection process here. Please note that we endeavour to get back to all applicants within 28 days. If you haven't heard from us within this period, please assume that you have been unsuccessful on this occasion.
Jan 08, 2026
Full time
Career Opportunities: Finance Business Partner (10892) Requisition ID10892-Posted -Finance-London Job Title: Finance Business Partner Department: COO LOCATION: MARBLE ARCH, LONDON (Hybrid - 4 days in office) REPORTING TO: BUSINESS PARTNER MANAGER TYPE OF CONTRACT: PERMANENT PLACES, PEOPLE, PREFER Our purpose is to create and manage outstanding places which deliver positive outcomes for all our stakeholders on a long term, sustainable basis. We are a FTSE listed business with a strong balance sheet and £13bn of assets under management. But with just 600 employees you're given the ability to make a big impact and elevate your career quickly. Our diverse, passionate team of experts works on some of the most ambitious, innovative and sustainable projects in the country - from our high-quality campuses across central London, to some of the top retail schemes in the UK - providing a rewarding career journey where you can shape how you grow. We believe in shared success and enabling people to be themselves. If you want to feel listened to and understood in an environment where your opinions count and bright ideas are encouraged, you've come to the right place! In our recent engagement survey 93% of our employees stated they were proud to work for British Land! THE ROLE This role is to provide financial control and support across the corporate business functions. Responsible for budgeting, forecasting, reporting, quarterly accounting processes and oversee work of junior members of the team. You will also provide a range of financial analysis to the CFO and Financial Controller to help the business achieve its financial goals. The role provides an exciting opportunity for someone wanting to work alongside senior management and work on a wide variety of tasks and projects. Candidates should be customer orientated with good stakeholder management and take a proactive approach to work tasks. WHAT YOU'LL DO Set annual net rent budget and other Real Estate team targets Collaborate with teams including Asset Management, Leasing, Sustainability, Marketing, Insights and Property Management to understand drivers of net rental income over a 1 and 5 year period Provide challenge to budget assumptions and identify risks and opportunities Understand key drivers of performance and identify priorities for the business Communicate outputs to the Real Estate team, including Head of Real Estate, Head of Commercial Finance and Asset Management Collaborate with FP&A to support understanding of the key drivers of the budget in the context of the overall corporate budget Responsible for quarterly reforecasting process for the portfolio, identifying key drivers of performance vs budget Meet with Asset Management and Leasing teams to understand and update forecast for latest view on leasing activity Prepare and communicate drivers of over/underperformance with the business Prepare Management Information and communicate to key stakeholders Performance vs budget, trend analysis, actuals vs prior periods, and other ad hoc analysis Prepare ExCo updates on performance vs leasing target and status of leasing priorities Responsibility for updates for the Quarterly Performance Review Support Real Estate teams in annual asset business plan process Agree asset level priorities with Asset Management Ensure adequate control exists around Real Estate processes Provide financial analysis for proposed leasing deals, highlighting any potential risks Ensure internal approval process is appropriately followed and provide support as required Assist with internal controls/risk reporting Support the joint venture finance team including preparation and co-ordination of annual business plan and budget as well as providing ad-hoc financial analysis Support internal, external, and joint venture reporting requirements Support Financial Reporting team in understanding variances between forecast and quarterly actuals Support Financial Reporting team in quarterly board reporting process for joint venture partners Ensure content in external announcements is appropriately verified. Identify and drive forward value creating initiatives across the team Maintenance and development of the Anaplan property forecast model Work on ad-hoc projects and analysis as required ABOUT YOU Qualified Accountant (ACA, CIMA) with post qualified experience Interpersonal and able to build strong working relationships across numerous teams and levels of seniority Able to communicate financial concepts and implications to non-finance professionals Self sufficient and able to manage a portfolio of responsibilities, prioritise and meet tight deadlines Logical approach to problem solving with ability to interpret financial impact of commercial decisions Comfortable with getting into the detail and as well as understanding the big picture Comfortable dealing with and manipulating data from different sources Eagerness to continually improve DESIRABLE: Relevant experience in Business Partnering or Financial Analysis Experience working in real estate and knowledge of property specific accounting treatments Experience of using Anaplan software OUR SHARED VALUES our values are what we stand for at British Land, they're not just a label on the door; they connect us every day to our vision, purpose, and strategy. They help us to promote an inclusive, positive, and collaborative culture. You can read more on our corporate website . Bring your whole self Smarter together Build for the future A REWARDING PLACE TO BE Our People - Just ask anyone why they love working here and they will tell you it's the people. They're highly talented, passionate, and collaborative! We thank our people with rewards that feel rewarding; you can review our market leading benefits here . OUR RECRUITMENT PROCESS If you enjoy bringing your whole self to work, share our values and are excited about our purpose we'd love to hear from you! We are committed to providing an accessible and inclusive process learn more about our selection process here. Please note that we endeavour to get back to all applicants within 28 days. If you haven't heard from us within this period, please assume that you have been unsuccessful on this occasion.
Permanent, full time Location: London (Paddington), hybrid (3 days per week in office) We are DS Smith, together with International Paper, we are a global leader in sustainable packaging solutions and other fibre-based products.We believe a better, more sustainable tomorrow is possible with the right people, who challenge and support one another to enact positive change. We employ more than 65,000 colleagues in North America and Europe, Middle East and Africa (EMEA), who are experts in innovation,manufacturing, design, sales, sustainability, supply chain, and much more. Together with our customers, we make the world safer and more productive, one sustainable packaging solution at a time. Become part of a world-leading organisation and do your best work with us! About the role The Commercial Finance Business Partner role sits within our Packaging Division Commercial Finance team and reports to the Head of Commercial Finance. This is a broad, commercially oriented role covering several aspects of our global trading for the Packaging Division.As a Commercial Finance Business Partner / Manager, you will be at the heart of our strategic planning and decision-making processes. Your role will involve providing valuable analysis and insights to support and drive the Divisional Sales & Marketing teams on competitive initiatives, business planning and new business streams. There is a particular focus on E-commerce, Point of sale and other new service offerings. This role partners with the various teams to deliver performance and decision support, manage inflationary impacts, and drive appropriate actions through the sales team.Your remit will include but not limited to: Delivering robust, timely, accurate and useful financial information and analysis; Work with business partners to develop dependable short- and medium- term forecasting/ budgeting, ensuring that planning processes are geared towards action, mitigating risks and maximising opportunities; Drive performance against budget & forecasts, challenging stakeholders on variances and driving actions to mitigate against risks; Elevate the standard of commercial analysis, ensuring we continually learn and seek to improve our commercially driven mindset; Develop a profitability view for embedded service offerings - asses the viability and value of these initiatives and offer proposals; Own the Pricing mechanisms process, and partner closely with the commercial operations team to understand the underlying customer contractual agreements. Work closely with the Profit Lead to understand the end-to-end impact of our pricing policies. Developing a solid understanding of the paper commodities market will be integral to an effective delivery; Actively participate in the growth of a highly motivated team. Showing leadership and providing guidance to team members earlier in their careers. Delivering through others will be a key skill here. About you A formal finance qualification with a degree-level education is required; Previous experience in Commercial Finance/ FP&A is a must; Proven ability to operate and navigate in a multinational, corporate environment, with profound experience of working in matrix roles. Experience within FMCG is highly desirable; Excellent stakeholder management skills, with proven ability to deal with stakeholders on a Senior Management level. Precise and succinct communication is key in this role; Advanced skills working with MS Office tools (Excel particularly); Financial modelling experience preferred; experience with Power BI, Anaplan, Cognos reporting or similar is highly desirable; Ability to manage challenging conversations in an effective and conciliatory way; Ability to make decisions without having the full data view, and to find innovative ways of solving and pre-empting problems. Benefits Competitive salary Discretionary bonus 25 days holiday plus bank holidays Car allowance Pension scheme, life assurance and income protection Private medical insurance Salary sacrifice electric car scheme Employee Assistance Programme Employee Discounts Cycle to work scheme To fulfil our purpose of redefining packaging for a changing world, we aim to build a diverse, motivated, and engaged workforce. Our goal is to create a culture of inclusion where everyone is treated fairly, differences are valued, and everyone has an equal opportunity to succeed. Our people come from diverse backgrounds, bring different perspectives, ideas and experiences to generate unique solutions focused on present and future sustainability challenges. We welcome all candidates to apply, even those not meeting all criteria. We are DS Smith, together with International Paper, we are a global leader in sustainable packaging solutions and other fibre-based products.We believe a better, more sustainable tomorrow is possible with the right people, who challenge and support one another to enact positive change. We employ more than 60,000 colleagues in North America and Europe, Middle East and Africa (EMEA), who are experts in innovation,manufacturing, design, sales, sustainability, supply chain, and much more. Together with our customers, we make the world safer and more productive, one sustainable packaging solution at a time. Become part of a world-leading organisation and do your best work with us!
Jan 08, 2026
Full time
Permanent, full time Location: London (Paddington), hybrid (3 days per week in office) We are DS Smith, together with International Paper, we are a global leader in sustainable packaging solutions and other fibre-based products.We believe a better, more sustainable tomorrow is possible with the right people, who challenge and support one another to enact positive change. We employ more than 65,000 colleagues in North America and Europe, Middle East and Africa (EMEA), who are experts in innovation,manufacturing, design, sales, sustainability, supply chain, and much more. Together with our customers, we make the world safer and more productive, one sustainable packaging solution at a time. Become part of a world-leading organisation and do your best work with us! About the role The Commercial Finance Business Partner role sits within our Packaging Division Commercial Finance team and reports to the Head of Commercial Finance. This is a broad, commercially oriented role covering several aspects of our global trading for the Packaging Division.As a Commercial Finance Business Partner / Manager, you will be at the heart of our strategic planning and decision-making processes. Your role will involve providing valuable analysis and insights to support and drive the Divisional Sales & Marketing teams on competitive initiatives, business planning and new business streams. There is a particular focus on E-commerce, Point of sale and other new service offerings. This role partners with the various teams to deliver performance and decision support, manage inflationary impacts, and drive appropriate actions through the sales team.Your remit will include but not limited to: Delivering robust, timely, accurate and useful financial information and analysis; Work with business partners to develop dependable short- and medium- term forecasting/ budgeting, ensuring that planning processes are geared towards action, mitigating risks and maximising opportunities; Drive performance against budget & forecasts, challenging stakeholders on variances and driving actions to mitigate against risks; Elevate the standard of commercial analysis, ensuring we continually learn and seek to improve our commercially driven mindset; Develop a profitability view for embedded service offerings - asses the viability and value of these initiatives and offer proposals; Own the Pricing mechanisms process, and partner closely with the commercial operations team to understand the underlying customer contractual agreements. Work closely with the Profit Lead to understand the end-to-end impact of our pricing policies. Developing a solid understanding of the paper commodities market will be integral to an effective delivery; Actively participate in the growth of a highly motivated team. Showing leadership and providing guidance to team members earlier in their careers. Delivering through others will be a key skill here. About you A formal finance qualification with a degree-level education is required; Previous experience in Commercial Finance/ FP&A is a must; Proven ability to operate and navigate in a multinational, corporate environment, with profound experience of working in matrix roles. Experience within FMCG is highly desirable; Excellent stakeholder management skills, with proven ability to deal with stakeholders on a Senior Management level. Precise and succinct communication is key in this role; Advanced skills working with MS Office tools (Excel particularly); Financial modelling experience preferred; experience with Power BI, Anaplan, Cognos reporting or similar is highly desirable; Ability to manage challenging conversations in an effective and conciliatory way; Ability to make decisions without having the full data view, and to find innovative ways of solving and pre-empting problems. Benefits Competitive salary Discretionary bonus 25 days holiday plus bank holidays Car allowance Pension scheme, life assurance and income protection Private medical insurance Salary sacrifice electric car scheme Employee Assistance Programme Employee Discounts Cycle to work scheme To fulfil our purpose of redefining packaging for a changing world, we aim to build a diverse, motivated, and engaged workforce. Our goal is to create a culture of inclusion where everyone is treated fairly, differences are valued, and everyone has an equal opportunity to succeed. Our people come from diverse backgrounds, bring different perspectives, ideas and experiences to generate unique solutions focused on present and future sustainability challenges. We welcome all candidates to apply, even those not meeting all criteria. We are DS Smith, together with International Paper, we are a global leader in sustainable packaging solutions and other fibre-based products.We believe a better, more sustainable tomorrow is possible with the right people, who challenge and support one another to enact positive change. We employ more than 60,000 colleagues in North America and Europe, Middle East and Africa (EMEA), who are experts in innovation,manufacturing, design, sales, sustainability, supply chain, and much more. Together with our customers, we make the world safer and more productive, one sustainable packaging solution at a time. Become part of a world-leading organisation and do your best work with us!
Roles open in: Dublin, London, Manchester Associate Strategy Director Manchester/Dublin/London, hybrid DEPT is a Growth Invention company built to help the world's most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We're tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Meta, eBay, and OpenAI. We have been certified B Corp and Climate Neutral since 2021. JOB PURPOSE This position sits in our Experience & Engineering business unit. We primarily deliver large-scale website design and build projects, combining our skills in developing future-ready technical solutions with our expertise in creating beautiful designs to help clients including Nikon, London Marathon Events and END. We pride ourselves on delivering exceptional and engaging digital experiences. You're stepping into leadership, not just over projects, but over people, portfolios, and possibilities. As an Associate Strategy Director, you'll shape vision, elevate thinking, and grow both clients and team capabilities. You'll lead with clarity, and make space for others to shine. You will play a leadership role across meaningful client partnerships, with real influence on outcomes. The opportunity to lead, coach, and grow the next generation of strategists, as well as contributing to how we evolve as a team and as an agency, from strategy methods to client approach. You will have the support from a connected leadership team that values your voice and invests in your growth within a culture of openness, autonomy and ambition, where you can truly shape your path. WHAT YOU'LL DO Lead strategic work across a portfolio of accounts, ensuring quality, consistency, and business impact Set direction for projects and pitch work, guiding teams with a strong point of view and a clear path forward Serve as the strategic lead in client relationships, building trust, growing accounts, and spotting new opportunities Coach and support a small team of strategists, providing developmental feedback and day-to-day leadership Actively contribute to new business, helping define positioning, approach and value Partner with creative, tech and delivery leads to align strategy across disciplines Shape thinking around the future of digital experience, contributing to our internal culture of innovation. WHAT WE ARE LOOKING FOR Have strong experience in strategic leadership roles across digital, brand, product or service. Are skilled at balancing short-term needs and long-term vision in complex environments. Know how to structure strategy, elevate outputs, and steer client conversations at a senior level. Are energised by developing talent, building culture, and making great work happen through others. Are comfortable shaping opportunity, in the work, in the relationship, and in the team. WE OFFER: Great benefits that vary based on the country from which you choose to apply. Feel free to ask about the specific benefits available in your location. A flexible, hybrid working policy (2 days from the office, depending on location). An excellent salary based on experience and equal pay policies Social and Cultural Events, plenty of opportunities to connect with colleagues through organised activities and celebrations. Inspirational Talks, bringing the outside in with regular guest speakers and events. Learning and Development, supporting your growth with continuous opportunities to learn and advance. Buddy Programme: You will be paired with a 'Buddy' to help you through your first weeks' at DEPT . A reputation for doing good. DEPT has been a Certified B Corp since 2021 and named 'Agency of the Year' at both The Lovies and The Webby Awards. Awesome clients. Whether big or small, local or global - at DEPT you'll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together! The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications. Global annual DEPT Cares Month in which employees come together and donate their skills to support local charities. We are a Growth Invention company built to help the world's most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA. We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh t done. It is how we work, how we grow, and how we make things that matter. At DEPT , you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build. DIVERSITY, EQUITY & INCLUSION At DEPT , we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives. Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine. We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us. Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here. Be part of our digital future We may be spread across the world, but we all work together as one team. Inspiring each other, collaborating, innovating, and creating together.
Jan 07, 2026
Full time
Roles open in: Dublin, London, Manchester Associate Strategy Director Manchester/Dublin/London, hybrid DEPT is a Growth Invention company built to help the world's most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We're tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Meta, eBay, and OpenAI. We have been certified B Corp and Climate Neutral since 2021. JOB PURPOSE This position sits in our Experience & Engineering business unit. We primarily deliver large-scale website design and build projects, combining our skills in developing future-ready technical solutions with our expertise in creating beautiful designs to help clients including Nikon, London Marathon Events and END. We pride ourselves on delivering exceptional and engaging digital experiences. You're stepping into leadership, not just over projects, but over people, portfolios, and possibilities. As an Associate Strategy Director, you'll shape vision, elevate thinking, and grow both clients and team capabilities. You'll lead with clarity, and make space for others to shine. You will play a leadership role across meaningful client partnerships, with real influence on outcomes. The opportunity to lead, coach, and grow the next generation of strategists, as well as contributing to how we evolve as a team and as an agency, from strategy methods to client approach. You will have the support from a connected leadership team that values your voice and invests in your growth within a culture of openness, autonomy and ambition, where you can truly shape your path. WHAT YOU'LL DO Lead strategic work across a portfolio of accounts, ensuring quality, consistency, and business impact Set direction for projects and pitch work, guiding teams with a strong point of view and a clear path forward Serve as the strategic lead in client relationships, building trust, growing accounts, and spotting new opportunities Coach and support a small team of strategists, providing developmental feedback and day-to-day leadership Actively contribute to new business, helping define positioning, approach and value Partner with creative, tech and delivery leads to align strategy across disciplines Shape thinking around the future of digital experience, contributing to our internal culture of innovation. WHAT WE ARE LOOKING FOR Have strong experience in strategic leadership roles across digital, brand, product or service. Are skilled at balancing short-term needs and long-term vision in complex environments. Know how to structure strategy, elevate outputs, and steer client conversations at a senior level. Are energised by developing talent, building culture, and making great work happen through others. Are comfortable shaping opportunity, in the work, in the relationship, and in the team. WE OFFER: Great benefits that vary based on the country from which you choose to apply. Feel free to ask about the specific benefits available in your location. A flexible, hybrid working policy (2 days from the office, depending on location). An excellent salary based on experience and equal pay policies Social and Cultural Events, plenty of opportunities to connect with colleagues through organised activities and celebrations. Inspirational Talks, bringing the outside in with regular guest speakers and events. Learning and Development, supporting your growth with continuous opportunities to learn and advance. Buddy Programme: You will be paired with a 'Buddy' to help you through your first weeks' at DEPT . A reputation for doing good. DEPT has been a Certified B Corp since 2021 and named 'Agency of the Year' at both The Lovies and The Webby Awards. Awesome clients. Whether big or small, local or global - at DEPT you'll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together! The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications. Global annual DEPT Cares Month in which employees come together and donate their skills to support local charities. We are a Growth Invention company built to help the world's most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA. We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh t done. It is how we work, how we grow, and how we make things that matter. At DEPT , you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build. DIVERSITY, EQUITY & INCLUSION At DEPT , we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives. Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine. We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us. Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here. Be part of our digital future We may be spread across the world, but we all work together as one team. Inspiring each other, collaborating, innovating, and creating together.
About Bridewell One of the most exciting prospects in the UK cyber security sector today, Bridewell is a leading cyber security services company specialising in protecting and transforming critical business functions for some of the world's most trusted organisations. We are the trusted partner for operators of essential services and provide end to end cyber security capabilities that help our clients overcome their security challenges, allowing them to operate safely and securely. Bridewell holds the Gold level Investors in People award, which reflects the outstanding calibre that makes us truly one team. Who are we looking for? We are looking for a Head of IT to play a critical leadership role in shaping a mature, scalable, and secure IT environment that supports our people, platforms, and purpose. This is a unique opportunity to combine hands on technical expertise with strategic leadership, guiding the evolution of our IT function as we continue our growth. You will work closely with the CTO and cross functional leaders to implement strong governance, elevate IT operations, and champion a service oriented culture - all while ensuring operational excellence in a modern, hybrid workplace. What you'll be doing Strategic leadership of internal IT and IT Security operations, aligning to best practice frameworks such as ITIL and COBIT 5. Oversight of service desk operations, asset lifecycle management and end user support, ensuring scalable service delivery and continuous improvement. Ownership of our Microsoft 365 environment, alongside Azure AD and Intune, to enable secure, user friendly collaboration and device management. Management and evolution of Zero Trust architecture and associated controls, ensuring strong security posture across our hybrid workforce. Delivery of robust IT governance, including policy development, process documentation, risk management and compliance monitoring. Design and improvement of structured workflows and controls, including Joiner Mover Leaver (JML), Disaster Recovery and Change Management. Development of business cases and strategic recommendations for IT investment, tools and process enhancements. Building, mentoring and developing the members of the IT team. Building strong partnerships with business stakeholders to align IT services with evolving needs. You will need to have experience in: Proven experience in leading internal IT functions with strong focus on IT governance, risk and compliance. Familiarity with frameworks such as ITIL and COBIT 5, with the ability to implement scalable, process driven operations. Hands on experience with endpoint and identity management, infrastructure and support - especially within Microsoft 365, Azure AD and Intune. Strong understanding of modern enterprise security principles, including Zero Trust and cloud native controls. Demonstrated ability to lead IT service delivery with SLAs, KPIs and service governance in mind. Excellent communicator and stakeholder partner, with the ability to influence decisions and drive outcomes across the business. A collaborative leadership style, combining strategic oversight with a readiness to roll up your sleeves when needed. What's in it for you? 25 Days Holiday - Plus buy and sell options Flexible Working (around core office hours) Performance Incentive Bonus Company Pension Employee Shareholder Scheme Personal Day & Birthday Off - After 1 year of service Family Leave - After 1 year of service Enhanced Maternity based on length of service Dedicated Training Budget Life Assurance Electric Vehicle Scheme & Cycle to Work Scheme Private Healthcare (incl. Gym discounts and vision care) Location Hybrid Remote - you will be required to travel to different sites on occasion. Eligibility To be eligible for this job you must either hold SC clearance or be eligible and willing to go through security clearance. Diversity and Equality Bridewell values diversity in the workplace and is a fair and equal opportunity employer. We are committed to creating an inclusive working environment, with the aim that our employees will be truly representative of all sections of society and each person feels respected and able to give their best. Apply for this role To apply, please complete the form below and upload your resume. You will shortly receive a confirmation email that we have received your application and one of Bridewell's Talent Acquisition team will be in touch to confirm next steps should you be successful.
Jan 01, 2026
Full time
About Bridewell One of the most exciting prospects in the UK cyber security sector today, Bridewell is a leading cyber security services company specialising in protecting and transforming critical business functions for some of the world's most trusted organisations. We are the trusted partner for operators of essential services and provide end to end cyber security capabilities that help our clients overcome their security challenges, allowing them to operate safely and securely. Bridewell holds the Gold level Investors in People award, which reflects the outstanding calibre that makes us truly one team. Who are we looking for? We are looking for a Head of IT to play a critical leadership role in shaping a mature, scalable, and secure IT environment that supports our people, platforms, and purpose. This is a unique opportunity to combine hands on technical expertise with strategic leadership, guiding the evolution of our IT function as we continue our growth. You will work closely with the CTO and cross functional leaders to implement strong governance, elevate IT operations, and champion a service oriented culture - all while ensuring operational excellence in a modern, hybrid workplace. What you'll be doing Strategic leadership of internal IT and IT Security operations, aligning to best practice frameworks such as ITIL and COBIT 5. Oversight of service desk operations, asset lifecycle management and end user support, ensuring scalable service delivery and continuous improvement. Ownership of our Microsoft 365 environment, alongside Azure AD and Intune, to enable secure, user friendly collaboration and device management. Management and evolution of Zero Trust architecture and associated controls, ensuring strong security posture across our hybrid workforce. Delivery of robust IT governance, including policy development, process documentation, risk management and compliance monitoring. Design and improvement of structured workflows and controls, including Joiner Mover Leaver (JML), Disaster Recovery and Change Management. Development of business cases and strategic recommendations for IT investment, tools and process enhancements. Building, mentoring and developing the members of the IT team. Building strong partnerships with business stakeholders to align IT services with evolving needs. You will need to have experience in: Proven experience in leading internal IT functions with strong focus on IT governance, risk and compliance. Familiarity with frameworks such as ITIL and COBIT 5, with the ability to implement scalable, process driven operations. Hands on experience with endpoint and identity management, infrastructure and support - especially within Microsoft 365, Azure AD and Intune. Strong understanding of modern enterprise security principles, including Zero Trust and cloud native controls. Demonstrated ability to lead IT service delivery with SLAs, KPIs and service governance in mind. Excellent communicator and stakeholder partner, with the ability to influence decisions and drive outcomes across the business. A collaborative leadership style, combining strategic oversight with a readiness to roll up your sleeves when needed. What's in it for you? 25 Days Holiday - Plus buy and sell options Flexible Working (around core office hours) Performance Incentive Bonus Company Pension Employee Shareholder Scheme Personal Day & Birthday Off - After 1 year of service Family Leave - After 1 year of service Enhanced Maternity based on length of service Dedicated Training Budget Life Assurance Electric Vehicle Scheme & Cycle to Work Scheme Private Healthcare (incl. Gym discounts and vision care) Location Hybrid Remote - you will be required to travel to different sites on occasion. Eligibility To be eligible for this job you must either hold SC clearance or be eligible and willing to go through security clearance. Diversity and Equality Bridewell values diversity in the workplace and is a fair and equal opportunity employer. We are committed to creating an inclusive working environment, with the aim that our employees will be truly representative of all sections of society and each person feels respected and able to give their best. Apply for this role To apply, please complete the form below and upload your resume. You will shortly receive a confirmation email that we have received your application and one of Bridewell's Talent Acquisition team will be in touch to confirm next steps should you be successful.
About Us At Hiya, we're revolutionizing voice communication. Our mission is to modernize voice with intelligence for security and productivity Since 2015, when we introduced the first mobile caller ID and spam-blocking apps, we've been at the forefront of voice intelligence innovation. In 2016, we partnered with Samsung and AT&T to launch Hiya Protect, the first network-based spam-blocking solution. In 2019, we introduced Hiya Connect, a branded call SaaS platform that helps businesses reach more customers by phone. Today, our Voice Intelligence Platform supports over 500 million users globally. By using adaptive AI and audio intelligence, it delivers smarter, safer, and more productive voice calls across networks, apps, and devices. Our network & solution partners have grown to include British Telecom, EE, Virgin Media O2, Ericsson, Rogers, Bell Canada, MasMovil, Telenor, FICO, Twilio, and more. About the Position We are looking for a Technical Program Manager (TPM) to lead delivery of complex carrier integrations for Hiya Protect, including authenticated call setups and network-level voice security deployments. This role is delivery-focused, highly cross-functional, and deeply technical. You will be the primary point of contact between Hiya and carriers across EMEA, ensuring each integration is planned, executed, tracked, and delivered with precision. You will partner closely with Engineering, Product, Carrier Specialists, Customer Success, and external carrier technical teams to bring new Protect integrations to life. This role is based in London with an expectation of 3 days/week in-office to collaborate with engineering and delivery teams. What You'll Do Program & Delivery Leadership Own end-to-end delivery of Protect carrier integrations, from kickoff through deployment. Define and maintain realistic project plans (20-25 weeks), milestones, dependencies, and risk registers. Run weekly status meetings, maintain project tracking docs, and ensure all stakeholders are aligned. Ensure carriers deliver their components on time (network configs, SIP elements, API tests, certs, data mapping, billing inputs). Technical Leadership & Problem Solving Bring technical fluency in REST APIs, AWS services, and SIP/telephony basics. Collaborate with Engineering and Product to clarify requirements, data schemas, and integration patterns. Validate data elements required for billing, fraud detection, and Protect workflows. Identify technical blockers early, elevate appropriately, and drive resolution across teams. Stakeholder & Partner Management Act as the trusted point of contact for carriers, ensuring expectations, timelines, and responsibilities are clear. Manage cross-functional communication with Engineering, CS, Product, and leadership. Present clear, concise updates to both technical and non-technical audiences internally and externally. Build strong partnerships through persistence, clarity, and a bias toward action. Process Improvement Improve delivery practices, templates, and tooling for repeatability across future carrier integrations. Identify gaps in process, communication, or documentation and proactively address them. What You'll Need to Succeed 5+ years in technical program management or complex technical project delivery (SaaS preferred). Familiarity with software development lifecycle basics, Jira for ticket management, and program management methodologies is required. Experience leading integrations involving APIs, AWS, and complex technical data flows. Background in telecom, carriers, SIP/telephony, or adjacent industries Proven experience owning large implementations end-to-end, with hands on involvement in requirements, risks, and stakeholder alignment. Strong command of implementation tracking (status docs, dependencies, RAID logs). These qualities reflect Hiya's core values of Serving our customers, Doing rather than observing, Improving ourselves and our business, Owning and holding ourselves accountable for success, and Leading by showing up: Serve our customers - You lead with empathy, always seeking to understand customer challenges and provide solutions that deliver real value. Do rather than observe - You take initiative, move deals forward with urgency, and find creative ways to overcome obstacles. Improve yourself and our business - You embrace feedback, refine your craft, and seek opportunities to make our sales process and customer experience even better. Own and hold yourself accountable for success - You take responsibility for your results, celebrate wins, and learn from setbacks without excuses. Lead by showing up - You bring a clear point of view, engage in open and respectful discussion, and commit fully to team decisions that move Hiya forward. More Details Start Date: Immediately Status: Full-time Type: Hybrid Location: London, UK Travel Requirements: Some Department: Business Development Reports to: Senior Director Carrier Sales, Europe Benefits 25 holiday plus bank holidays Opt in salary sacrifice pension scheme (company full 4% of basic salary contribution) Paid parental leave Private medical insurance through Vitality (including dental & vision) Employer-paid life insurance 2x base salary Donation Matching for a charity of your choice (up to $1,000/ year) WFH equipment stipend $1,000/year in Professional Development funds Lunch provided on in- office days This position is based in London, UK. Office post code: W1F 8WE We are building a team with a variety of perspectives, identities, and professional experiences. We evaluate great candidates through a business lens and we strongly believe that diversity and unique perspectives make our company stronger, more dynamic, and a great place to build a career. Our team has won various awards over the last 4 years from Built-in Seattle and Seattle Business Week to on Deloitte Technology Fast 500 and Forbes Startup Employer. Here at Hiya, we are a people-centric company focused on helping each and every one of our employees grow both personally and professionally. We feel that creating a team culture of support and empowerment to challenge the status quo results in an energized and passionate team that is continuously challenged and passionate about the work they are doing. You'll love working here if you are looking for an innovative challenge that is disrupting an industry. Come join us!
Jan 01, 2026
Full time
About Us At Hiya, we're revolutionizing voice communication. Our mission is to modernize voice with intelligence for security and productivity Since 2015, when we introduced the first mobile caller ID and spam-blocking apps, we've been at the forefront of voice intelligence innovation. In 2016, we partnered with Samsung and AT&T to launch Hiya Protect, the first network-based spam-blocking solution. In 2019, we introduced Hiya Connect, a branded call SaaS platform that helps businesses reach more customers by phone. Today, our Voice Intelligence Platform supports over 500 million users globally. By using adaptive AI and audio intelligence, it delivers smarter, safer, and more productive voice calls across networks, apps, and devices. Our network & solution partners have grown to include British Telecom, EE, Virgin Media O2, Ericsson, Rogers, Bell Canada, MasMovil, Telenor, FICO, Twilio, and more. About the Position We are looking for a Technical Program Manager (TPM) to lead delivery of complex carrier integrations for Hiya Protect, including authenticated call setups and network-level voice security deployments. This role is delivery-focused, highly cross-functional, and deeply technical. You will be the primary point of contact between Hiya and carriers across EMEA, ensuring each integration is planned, executed, tracked, and delivered with precision. You will partner closely with Engineering, Product, Carrier Specialists, Customer Success, and external carrier technical teams to bring new Protect integrations to life. This role is based in London with an expectation of 3 days/week in-office to collaborate with engineering and delivery teams. What You'll Do Program & Delivery Leadership Own end-to-end delivery of Protect carrier integrations, from kickoff through deployment. Define and maintain realistic project plans (20-25 weeks), milestones, dependencies, and risk registers. Run weekly status meetings, maintain project tracking docs, and ensure all stakeholders are aligned. Ensure carriers deliver their components on time (network configs, SIP elements, API tests, certs, data mapping, billing inputs). Technical Leadership & Problem Solving Bring technical fluency in REST APIs, AWS services, and SIP/telephony basics. Collaborate with Engineering and Product to clarify requirements, data schemas, and integration patterns. Validate data elements required for billing, fraud detection, and Protect workflows. Identify technical blockers early, elevate appropriately, and drive resolution across teams. Stakeholder & Partner Management Act as the trusted point of contact for carriers, ensuring expectations, timelines, and responsibilities are clear. Manage cross-functional communication with Engineering, CS, Product, and leadership. Present clear, concise updates to both technical and non-technical audiences internally and externally. Build strong partnerships through persistence, clarity, and a bias toward action. Process Improvement Improve delivery practices, templates, and tooling for repeatability across future carrier integrations. Identify gaps in process, communication, or documentation and proactively address them. What You'll Need to Succeed 5+ years in technical program management or complex technical project delivery (SaaS preferred). Familiarity with software development lifecycle basics, Jira for ticket management, and program management methodologies is required. Experience leading integrations involving APIs, AWS, and complex technical data flows. Background in telecom, carriers, SIP/telephony, or adjacent industries Proven experience owning large implementations end-to-end, with hands on involvement in requirements, risks, and stakeholder alignment. Strong command of implementation tracking (status docs, dependencies, RAID logs). These qualities reflect Hiya's core values of Serving our customers, Doing rather than observing, Improving ourselves and our business, Owning and holding ourselves accountable for success, and Leading by showing up: Serve our customers - You lead with empathy, always seeking to understand customer challenges and provide solutions that deliver real value. Do rather than observe - You take initiative, move deals forward with urgency, and find creative ways to overcome obstacles. Improve yourself and our business - You embrace feedback, refine your craft, and seek opportunities to make our sales process and customer experience even better. Own and hold yourself accountable for success - You take responsibility for your results, celebrate wins, and learn from setbacks without excuses. Lead by showing up - You bring a clear point of view, engage in open and respectful discussion, and commit fully to team decisions that move Hiya forward. More Details Start Date: Immediately Status: Full-time Type: Hybrid Location: London, UK Travel Requirements: Some Department: Business Development Reports to: Senior Director Carrier Sales, Europe Benefits 25 holiday plus bank holidays Opt in salary sacrifice pension scheme (company full 4% of basic salary contribution) Paid parental leave Private medical insurance through Vitality (including dental & vision) Employer-paid life insurance 2x base salary Donation Matching for a charity of your choice (up to $1,000/ year) WFH equipment stipend $1,000/year in Professional Development funds Lunch provided on in- office days This position is based in London, UK. Office post code: W1F 8WE We are building a team with a variety of perspectives, identities, and professional experiences. We evaluate great candidates through a business lens and we strongly believe that diversity and unique perspectives make our company stronger, more dynamic, and a great place to build a career. Our team has won various awards over the last 4 years from Built-in Seattle and Seattle Business Week to on Deloitte Technology Fast 500 and Forbes Startup Employer. Here at Hiya, we are a people-centric company focused on helping each and every one of our employees grow both personally and professionally. We feel that creating a team culture of support and empowerment to challenge the status quo results in an energized and passionate team that is continuously challenged and passionate about the work they are doing. You'll love working here if you are looking for an innovative challenge that is disrupting an industry. Come join us!
We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don't like about finance and does the opposite. We're redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre - we've built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings ! We're incredibly proud of our achievements and none of it would be possible without the amazing team here. It's not just industry awards we're winning, we've also been named in the top three UK's Most Loved Workplaces. If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you'll thrive here at Zopa, so join us, and make it count.Want to see us in action? Follow us on This is an exciting new role in a growing Product Marketing function with the ambition to take our B2B-facing propositions to the next level of scale and help us become a top 2 player in the category. Initially working across three key products - retail finance, car finance and partnerships - this individual will be tasked to develop and communicate compelling Zopa Bank propositions to our core market targeting Corporate and Enterprise audiences. Ultimately we want to bring what makes Zopa Bank different - a high level of ease and exceptional value - to these sectors to drive better commercial growth for our partners. This means thinking B2B2C, starting with the end user and working backwards to help our clients and partners build genuinely impactful products. This person will partner closely with our Product and Sales/Commercial teams to deliver strong go-to-market plans and innovative B2B activations to help our products stand out and cut through. Our B2B clients span established retailers, large-scale car dealerships, sector brokers or bigger businesses looking to extend into financial services Key responsibilities Develop and execute an innovative approach to product marketing in line with our B2B strategic objectives and growth targets Bring a value proposition approach to every stage of the product lifecycle, so that marketing is embedded into the product development process Synthesise customer research and competitor analysis with a view to how to bring Zopa's B2B product value to the market in the most effective way Co-create and present compelling features with Product Management and Product Design with consideration to their marketability Elevate the value propositions for each headline and/or new products with the relevant proof points, well-crafted key messaging and associated collateral for Sales/Commercial teams to utilise in pitch decks effectively Develop the go-to-market approach and integrate launch plans - including product naming - for any significant releases or key feature innovations Create and manage content marketing outputs (e.g. white papers, case studies, webinars, blogs) to help engage decision makers and nurture leads Manage our key owned channels and touchpoints (, landing pages) to improve organic traffic and leads, and leverage email marketing to develop deeper engagement with our target audience Improve our profile with the relevant tradeshows and event presence, as well as partner with our PR team to leverage the right B2B press and social opportunities (e.g. LinkedIn). Manage key activations and coordinate campaigns on a quarterly cycle, partner with the relevant Growth, Marketing and PR specialists to leverage our wider capabilities and channels holistically. About you, ideally your track record and experience will look something like: You have experience working in B2B product marketing and/or a highly related marketing specialism You 'speak B2C too' - AKA are comfortable switching codes between what consumers and end users need vs the commercial goals of a B2B customer You have experience working in and/or for digital product businesses where you can demonstrate how your product marketing skills helped them scale and grow Some fintech experience is preferable but not essential You will have a nice mixture of strategic skillsets (e.g. proposition development) but are also adept in B2B operational marketing tactics (e.g. campaign management and activations) Your attitude and skills might look like: You have an end-to-end perspective on marketing and product. You can naturally engage with different functional specialists and subject matter experts quickly You will be highly entrepreneurial by nature with a bias for action. You enjoy getting stuck into new problems every day and have energy to deliver positive outcomes and key results for the business You are a great communicator and actively represent your discipline in the way you tell simple but compelling stories about the product and Zopa experience We're on the move! Towards the end of 2025 Zopa will be relocating to a brand-new headquarters at 20 Water Street in Canary Wharf. The 44,000 square foot workspace will foster collaboration and inspire creativity for our 900 employees amidst our 2025 growth blitz. At Zopa we value flexible ways of working. We value face-to-face collaboration and a good work-life balance. This hybrid role requires you to come to our London office 2-3 days a week. You'll also have the option of working from abroad for up to 120 days a year! But no matter where you are, we'll make sure you've got everything you need to thrive, both in your work and home life, from day one. Subject to having the right to work in the country of choice Diversity Statement Zopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments. The best jobs, news and all things creative, delivered to your inbox
Jan 01, 2026
Full time
We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don't like about finance and does the opposite. We're redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre - we've built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings ! We're incredibly proud of our achievements and none of it would be possible without the amazing team here. It's not just industry awards we're winning, we've also been named in the top three UK's Most Loved Workplaces. If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you'll thrive here at Zopa, so join us, and make it count.Want to see us in action? Follow us on This is an exciting new role in a growing Product Marketing function with the ambition to take our B2B-facing propositions to the next level of scale and help us become a top 2 player in the category. Initially working across three key products - retail finance, car finance and partnerships - this individual will be tasked to develop and communicate compelling Zopa Bank propositions to our core market targeting Corporate and Enterprise audiences. Ultimately we want to bring what makes Zopa Bank different - a high level of ease and exceptional value - to these sectors to drive better commercial growth for our partners. This means thinking B2B2C, starting with the end user and working backwards to help our clients and partners build genuinely impactful products. This person will partner closely with our Product and Sales/Commercial teams to deliver strong go-to-market plans and innovative B2B activations to help our products stand out and cut through. Our B2B clients span established retailers, large-scale car dealerships, sector brokers or bigger businesses looking to extend into financial services Key responsibilities Develop and execute an innovative approach to product marketing in line with our B2B strategic objectives and growth targets Bring a value proposition approach to every stage of the product lifecycle, so that marketing is embedded into the product development process Synthesise customer research and competitor analysis with a view to how to bring Zopa's B2B product value to the market in the most effective way Co-create and present compelling features with Product Management and Product Design with consideration to their marketability Elevate the value propositions for each headline and/or new products with the relevant proof points, well-crafted key messaging and associated collateral for Sales/Commercial teams to utilise in pitch decks effectively Develop the go-to-market approach and integrate launch plans - including product naming - for any significant releases or key feature innovations Create and manage content marketing outputs (e.g. white papers, case studies, webinars, blogs) to help engage decision makers and nurture leads Manage our key owned channels and touchpoints (, landing pages) to improve organic traffic and leads, and leverage email marketing to develop deeper engagement with our target audience Improve our profile with the relevant tradeshows and event presence, as well as partner with our PR team to leverage the right B2B press and social opportunities (e.g. LinkedIn). Manage key activations and coordinate campaigns on a quarterly cycle, partner with the relevant Growth, Marketing and PR specialists to leverage our wider capabilities and channels holistically. About you, ideally your track record and experience will look something like: You have experience working in B2B product marketing and/or a highly related marketing specialism You 'speak B2C too' - AKA are comfortable switching codes between what consumers and end users need vs the commercial goals of a B2B customer You have experience working in and/or for digital product businesses where you can demonstrate how your product marketing skills helped them scale and grow Some fintech experience is preferable but not essential You will have a nice mixture of strategic skillsets (e.g. proposition development) but are also adept in B2B operational marketing tactics (e.g. campaign management and activations) Your attitude and skills might look like: You have an end-to-end perspective on marketing and product. You can naturally engage with different functional specialists and subject matter experts quickly You will be highly entrepreneurial by nature with a bias for action. You enjoy getting stuck into new problems every day and have energy to deliver positive outcomes and key results for the business You are a great communicator and actively represent your discipline in the way you tell simple but compelling stories about the product and Zopa experience We're on the move! Towards the end of 2025 Zopa will be relocating to a brand-new headquarters at 20 Water Street in Canary Wharf. The 44,000 square foot workspace will foster collaboration and inspire creativity for our 900 employees amidst our 2025 growth blitz. At Zopa we value flexible ways of working. We value face-to-face collaboration and a good work-life balance. This hybrid role requires you to come to our London office 2-3 days a week. You'll also have the option of working from abroad for up to 120 days a year! But no matter where you are, we'll make sure you've got everything you need to thrive, both in your work and home life, from day one. Subject to having the right to work in the country of choice Diversity Statement Zopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments. The best jobs, news and all things creative, delivered to your inbox
About Us At Hiya, we're revolutionizing voice communication. Our mission is to modernize voice with intelligence for security and productivity Since 2015, when we introduced the first mobile caller ID and spam-blocking apps, we've been at the forefront of voice intelligence innovation. In 2016, we partnered with Samsung and AT&T to launch Hiya Protect, the first network-based spam-blocking solution. In 2019, we introduced Hiya Connect, a branded call SaaS platform that helps businesses reach more customers by phone. Today, our Voice Intelligence Platform supports over 500 million users globally. By using adaptive AI and audio intelligence, it delivers smarter, safer, and more productive voice calls across networks, apps, and devices. Our network & solution partners have grown to include British Telecom, EE, Virgin Media O2, Ericsson, Rogers, Bell Canada, MasMovil, Telenor, FICO, Twilio, and more. About the Position We are looking for a Technical Project Manager (TPM) to lead delivery of complex carrier integrations for Hiya Protect, including authenticated call setups and network-level voice security deployments. This role is delivery-focused, highly cross-functional, and deeply technical. You will be the primary point of contact between Hiya and carriers across EMEA, ensuring each integration is planned, executed, tracked, and delivered with precision. You will partner closely with Engineering, Product, Carrier Specialists, Customer Success, and external carrier technical teams to bring new Protect integrations to life. This role is based in London with an expectation of 3 days/week in-office to collaborate with engineering and delivery teams. What You'll Do Program & Delivery Leadership Own end-to-end delivery of Protect carrier integrations, from kickoff through deployment. Define and maintain realistic project plans (20-25 weeks), milestones, dependencies, and risk registers. Run weekly status meetings, maintain project tracking docs, and ensure all stakeholders are aligned. Ensure carriers deliver their components on time (network configs, SIP elements, API tests, certs, data mapping, billing inputs). Technical Leadership & Problem Solving Bring technical fluency in REST APIs, AWS services, and SIP/telephony basics. Collaborate with Engineering and Product to clarify requirements, data schemas, and integration patterns. Validate data elements required for billing, fraud detection, and Protect workflows. Identify technical blockers early, elevate appropriately, and drive resolution across teams. Stakeholder & Partner Management Act as the trusted point of contact for carriers, ensuring expectations, timelines, and responsibilities are clear. Manage cross-functional communication with Engineering, CS, Product, and leadership. Present clear, concise updates to both technical and non-technical audiences internally and externally. Build strong partnerships through persistence, clarity, and a bias toward action. Process Improvement Improve delivery practices, templates, and tooling for repeatability across future carrier integrations. Identify gaps in process, communication, or documentation and proactively address them. What You'll Need to Succeed 5+ years in technical management or complex technical project delivery (SaaS preferred). Familiarity with software development lifecycle basics, Jira for ticket management, and project management methodologies is required. Experience leading integrations involving APIs, AWS, and complex technical data flows. Background in telecom, carriers, SIP/telephony, or adjacent industries Proven experience owning large implementations end-to-end, with hands on involvement in requirements, risks, and stakeholder alignment. Strong command of implementation tracking (status docs, dependencies, RAID logs). These qualities reflect Hiya's core values of Serving our customers, Doing rather than observing, Improving ourselves and our business, Owning and holding ourselves accountable for success, and Leading by showing up: Serve our customers - You lead with empathy, always seeking to understand customer challenges and provide solutions that deliver real value. Do rather than observe - You take initiative, move deals forward with urgency, and find creative ways to overcome obstacles. Improve yourself and our business - You embrace feedback, refine your craft, and seek opportunities to make our sales process and customer experience even better. Own and hold yourself accountable for success - You take responsibility for your results, celebrate wins, and learn from setbacks without excuses. Lead by showing up - You bring a clear point of view, engage in open and respectful discussion, and commit fully to team decisions that move Hiya forward. The requirements listed in the job descriptions are guidelines. You don't have to satisfy every requirement or meet every qualification listed. If your skills are transferable we would still love to hear from you. More Details Start Date: Immediately Status: Full-time Type: Hybrid Location: London, UK Travel Requirements: Some Department: Business Development Reports to: Senior Director Carrier Sales, Europe Benefits 25 holiday plus bank holidays Opt in salary sacrifice pension scheme (company full 4% of basic salary contribution) Paid parental leave Private medical insurance through Vitality (including dental & vision) Employer-paid life insurance 2x base salary Donation Matching for a charity of your choice (up to $1,000/ year) WFH equipment stipend $1,000/year in Professional Development funds Lunch provided on in office days This position is based in London, UK. Office post code: W1F 8WE We are building a team with a variety of perspectives, identities, and professional experiences. We evaluate great candidates through a business lens and we strongly believe that diversity and unique perspectives make our company stronger, more dynamic, and a great place to build a career. Our team has won various awards over the last 4 years from Built-in Seattle and Seattle Business Week to on Deloitte Technology Fast 500 and Forbes Startup Employer. Here at Hiya, we are a people centric company focused on helping each and every one of our employees grow both personally and professionally. We feel that creating a team culture of support and empowerment to challenge the status quo results in an energized and passionate team that is continuously challenged and passionate about the work they are doing. You'll love working here if you are looking for an innovative challenge that is disrupting an industry. Come join us!
Jan 01, 2026
Full time
About Us At Hiya, we're revolutionizing voice communication. Our mission is to modernize voice with intelligence for security and productivity Since 2015, when we introduced the first mobile caller ID and spam-blocking apps, we've been at the forefront of voice intelligence innovation. In 2016, we partnered with Samsung and AT&T to launch Hiya Protect, the first network-based spam-blocking solution. In 2019, we introduced Hiya Connect, a branded call SaaS platform that helps businesses reach more customers by phone. Today, our Voice Intelligence Platform supports over 500 million users globally. By using adaptive AI and audio intelligence, it delivers smarter, safer, and more productive voice calls across networks, apps, and devices. Our network & solution partners have grown to include British Telecom, EE, Virgin Media O2, Ericsson, Rogers, Bell Canada, MasMovil, Telenor, FICO, Twilio, and more. About the Position We are looking for a Technical Project Manager (TPM) to lead delivery of complex carrier integrations for Hiya Protect, including authenticated call setups and network-level voice security deployments. This role is delivery-focused, highly cross-functional, and deeply technical. You will be the primary point of contact between Hiya and carriers across EMEA, ensuring each integration is planned, executed, tracked, and delivered with precision. You will partner closely with Engineering, Product, Carrier Specialists, Customer Success, and external carrier technical teams to bring new Protect integrations to life. This role is based in London with an expectation of 3 days/week in-office to collaborate with engineering and delivery teams. What You'll Do Program & Delivery Leadership Own end-to-end delivery of Protect carrier integrations, from kickoff through deployment. Define and maintain realistic project plans (20-25 weeks), milestones, dependencies, and risk registers. Run weekly status meetings, maintain project tracking docs, and ensure all stakeholders are aligned. Ensure carriers deliver their components on time (network configs, SIP elements, API tests, certs, data mapping, billing inputs). Technical Leadership & Problem Solving Bring technical fluency in REST APIs, AWS services, and SIP/telephony basics. Collaborate with Engineering and Product to clarify requirements, data schemas, and integration patterns. Validate data elements required for billing, fraud detection, and Protect workflows. Identify technical blockers early, elevate appropriately, and drive resolution across teams. Stakeholder & Partner Management Act as the trusted point of contact for carriers, ensuring expectations, timelines, and responsibilities are clear. Manage cross-functional communication with Engineering, CS, Product, and leadership. Present clear, concise updates to both technical and non-technical audiences internally and externally. Build strong partnerships through persistence, clarity, and a bias toward action. Process Improvement Improve delivery practices, templates, and tooling for repeatability across future carrier integrations. Identify gaps in process, communication, or documentation and proactively address them. What You'll Need to Succeed 5+ years in technical management or complex technical project delivery (SaaS preferred). Familiarity with software development lifecycle basics, Jira for ticket management, and project management methodologies is required. Experience leading integrations involving APIs, AWS, and complex technical data flows. Background in telecom, carriers, SIP/telephony, or adjacent industries Proven experience owning large implementations end-to-end, with hands on involvement in requirements, risks, and stakeholder alignment. Strong command of implementation tracking (status docs, dependencies, RAID logs). These qualities reflect Hiya's core values of Serving our customers, Doing rather than observing, Improving ourselves and our business, Owning and holding ourselves accountable for success, and Leading by showing up: Serve our customers - You lead with empathy, always seeking to understand customer challenges and provide solutions that deliver real value. Do rather than observe - You take initiative, move deals forward with urgency, and find creative ways to overcome obstacles. Improve yourself and our business - You embrace feedback, refine your craft, and seek opportunities to make our sales process and customer experience even better. Own and hold yourself accountable for success - You take responsibility for your results, celebrate wins, and learn from setbacks without excuses. Lead by showing up - You bring a clear point of view, engage in open and respectful discussion, and commit fully to team decisions that move Hiya forward. The requirements listed in the job descriptions are guidelines. You don't have to satisfy every requirement or meet every qualification listed. If your skills are transferable we would still love to hear from you. More Details Start Date: Immediately Status: Full-time Type: Hybrid Location: London, UK Travel Requirements: Some Department: Business Development Reports to: Senior Director Carrier Sales, Europe Benefits 25 holiday plus bank holidays Opt in salary sacrifice pension scheme (company full 4% of basic salary contribution) Paid parental leave Private medical insurance through Vitality (including dental & vision) Employer-paid life insurance 2x base salary Donation Matching for a charity of your choice (up to $1,000/ year) WFH equipment stipend $1,000/year in Professional Development funds Lunch provided on in office days This position is based in London, UK. Office post code: W1F 8WE We are building a team with a variety of perspectives, identities, and professional experiences. We evaluate great candidates through a business lens and we strongly believe that diversity and unique perspectives make our company stronger, more dynamic, and a great place to build a career. Our team has won various awards over the last 4 years from Built-in Seattle and Seattle Business Week to on Deloitte Technology Fast 500 and Forbes Startup Employer. Here at Hiya, we are a people centric company focused on helping each and every one of our employees grow both personally and professionally. We feel that creating a team culture of support and empowerment to challenge the status quo results in an energized and passionate team that is continuously challenged and passionate about the work they are doing. You'll love working here if you are looking for an innovative challenge that is disrupting an industry. Come join us!
Join Axon and be a Force for Good. At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you'll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. Your Impact As a Senior Platform Engineer on Dedrone's Infrastructure Services team, you will accelerate product development by building and maintaining the core infrastructure, tooling, and automation systems that engineering teams rely on. You will shape the CI/CD ecosystem, strengthen observability platforms, and deliver scalable, secure cloud infrastructure. This role enables deep technical ownership and provides significant opportunities to influence engineering standards, developer experience, and future platform architecture across the product teams. What You'll Do Location: Onsite at our London, UK office 4 days a week Reports to: Engineering Manager, Infrastructure Services Direct Reports: none Own, design, and optimize CI/CD pipelines supporting Dedrone's distributed, product ecosystem-reducing build times, deployment friction, and manual overhead. Build, automate, and maintain AWS infrastructure using Infrastructure-as-Code (Terraform or AWS CDK), ensuring scalable, secure, and reusable cloud environments. Maintain and evolve backend services owned by the team Architect, optimize, and secure Docker images and container workflows; support orchestration environments (such as ECS, EKS, Kubernetes). Strengthen and expand Dedrone's observability stack-metrics, logging, tracing, and alerting-leveraging tools such as Grafana, Cloudwatch Establish and promote engineering best practices across development standards, CI/CD patterns, infrastructure templates, and reusable tooling. Partner closely with product engineering teams to understand bottlenecks, reduce toil, and increase overall developer velocity. Contribute to security-focused improvements across the platform CI/CD, IAM, secrets management, and cloud resource hardening. Collaborate with Axon platform, infrastructure, and security teams to align workflows and adopt shared best practices. Deliver measurable improvements to system reliability, automation, and infrastructure scalability. What You Bring 3+ years of relevant experience in cloud infrastructure, developer tooling, backend engineering, or platform/DevOps roles, with an emphasis on practical, hands on expertise over formal education. Proficiency with modern cloud and automation tooling, including CI/CD pipeline development, AWS services (EC2, ECS/EKS, S3, IAM, CloudWatch), Infrastructure-as-Code (Terraform or AWS CDK), and containerization using Docker and orchestration tools such as ECS, EKS, or Kubernetes. Strong engineering fundamentals, including backend development experience (e.g., Java, Go, Python), as well as Linux, Bash, and scripting skills used for automation, debugging, and improving developer workflows. Experience implementing observability practices-including metrics, logging, and tracing-and using insights to diagnose issues, improve reliability, and elevate developer experience across systems. A collaborative approach grounded in Axon's values-showing ownership, candor, customer success, the courage to boldly go, and the ambition to aim far and win right-supported by a track record of reducing toil, resolving bottlenecks, and strengthening the overall engineering ecosystem. Work Location This role is based out of our London, UK office and follows a hybrid schedule. We rely on in person collaboration and ask that team members work onsite Tuesday through Friday, with flexibility to work remotely on Mondays unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in office culture is designed to foster meaningful teamwork, mentorship, and shared success. Benefits that Benefit You Competitive base salary and RSUs Comprehensive pension plan with matching contribution Private health insurance & cash plans 30 days paid holiday + UK public holidays Enhanced maternity/paternity leave GymPass subscription Life assurance & income protection Career growth support and wellness resources Benefits listed herein may vary depending on the nature of your employment and the location where you work. Don't meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve. Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you're excited about this role and our mission to Protect Life but your experience doesn't align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Important Notes The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions. Some roles may also require legal eligibility to work in a firearms environment. We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice. Axon's mission is to Protect Life and is committed to the well being and safety of its employees as well as Axon's impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment. We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We're committed to hiring the best talent-regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances-and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email . Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.
Jan 01, 2026
Full time
Join Axon and be a Force for Good. At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you'll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. Your Impact As a Senior Platform Engineer on Dedrone's Infrastructure Services team, you will accelerate product development by building and maintaining the core infrastructure, tooling, and automation systems that engineering teams rely on. You will shape the CI/CD ecosystem, strengthen observability platforms, and deliver scalable, secure cloud infrastructure. This role enables deep technical ownership and provides significant opportunities to influence engineering standards, developer experience, and future platform architecture across the product teams. What You'll Do Location: Onsite at our London, UK office 4 days a week Reports to: Engineering Manager, Infrastructure Services Direct Reports: none Own, design, and optimize CI/CD pipelines supporting Dedrone's distributed, product ecosystem-reducing build times, deployment friction, and manual overhead. Build, automate, and maintain AWS infrastructure using Infrastructure-as-Code (Terraform or AWS CDK), ensuring scalable, secure, and reusable cloud environments. Maintain and evolve backend services owned by the team Architect, optimize, and secure Docker images and container workflows; support orchestration environments (such as ECS, EKS, Kubernetes). Strengthen and expand Dedrone's observability stack-metrics, logging, tracing, and alerting-leveraging tools such as Grafana, Cloudwatch Establish and promote engineering best practices across development standards, CI/CD patterns, infrastructure templates, and reusable tooling. Partner closely with product engineering teams to understand bottlenecks, reduce toil, and increase overall developer velocity. Contribute to security-focused improvements across the platform CI/CD, IAM, secrets management, and cloud resource hardening. Collaborate with Axon platform, infrastructure, and security teams to align workflows and adopt shared best practices. Deliver measurable improvements to system reliability, automation, and infrastructure scalability. What You Bring 3+ years of relevant experience in cloud infrastructure, developer tooling, backend engineering, or platform/DevOps roles, with an emphasis on practical, hands on expertise over formal education. Proficiency with modern cloud and automation tooling, including CI/CD pipeline development, AWS services (EC2, ECS/EKS, S3, IAM, CloudWatch), Infrastructure-as-Code (Terraform or AWS CDK), and containerization using Docker and orchestration tools such as ECS, EKS, or Kubernetes. Strong engineering fundamentals, including backend development experience (e.g., Java, Go, Python), as well as Linux, Bash, and scripting skills used for automation, debugging, and improving developer workflows. Experience implementing observability practices-including metrics, logging, and tracing-and using insights to diagnose issues, improve reliability, and elevate developer experience across systems. A collaborative approach grounded in Axon's values-showing ownership, candor, customer success, the courage to boldly go, and the ambition to aim far and win right-supported by a track record of reducing toil, resolving bottlenecks, and strengthening the overall engineering ecosystem. Work Location This role is based out of our London, UK office and follows a hybrid schedule. We rely on in person collaboration and ask that team members work onsite Tuesday through Friday, with flexibility to work remotely on Mondays unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in office culture is designed to foster meaningful teamwork, mentorship, and shared success. Benefits that Benefit You Competitive base salary and RSUs Comprehensive pension plan with matching contribution Private health insurance & cash plans 30 days paid holiday + UK public holidays Enhanced maternity/paternity leave GymPass subscription Life assurance & income protection Career growth support and wellness resources Benefits listed herein may vary depending on the nature of your employment and the location where you work. Don't meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve. Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you're excited about this role and our mission to Protect Life but your experience doesn't align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Important Notes The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions. Some roles may also require legal eligibility to work in a firearms environment. We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice. Axon's mission is to Protect Life and is committed to the well being and safety of its employees as well as Axon's impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment. We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We're committed to hiring the best talent-regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances-and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email . Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.
Our vision is to give everyone the belief they can make their move. We aim to make moving simpler, by giving everyone the best place to turn to and return to for access to the tools, expertise, trust, and belief to make it happen. We're home to the UK's largest choice of properties and are the go-to destination for millions of people planning their next move, reading the latest industry news, or just browsing the market. Role: Senior iOS Engineer Location: Soho Square, London Office / Hybrid Reporting to: Engineering Manager The Role We are on a mission to be 'the app you can't move without'. Since launching Rightmove in 2000, we are now the biggest property app and website in the UK with over 2.5 million iOS users a month. We are seeking a highly skilled and product minded Senior iOS Engineer to join our mobile team. In this role, you will be instrumental in delivering high impact, user centric mobile applications. You will collaborate closely with cross functional teams, including product management, design and analytics, to bring innovative ideas to life. As a Senior Engineer, you'll be expected to mentor others, take ownership of projects, and drive best practices to elevate our product quality and user engagement. Responsibilities Partner with product managers and designers from the early stages of feature development, contributing insights to shape the product roadmap with user needs in mind. Lead and take full responsibility for the development lifecycle of new features, from concept through to production, ensuring a seamless user experience. Architect, design, and implement complex, high performance mobile applications using modern iOS development frameworks and best practices. Advocate for the user at every stage, ensuring the iOS app provides intuitive, accessible, and delightful experiences. Provide guidance, code reviews, and mentorship to junior and mid level engineers, fostering a collaborative learning culture. Collaborate with data teams to leverage analytics and user feedback to continuously improve and refine product features post launch. Ensure the codebase remains scalable, maintainable, and efficient through best in class engineering practices, including CI/CD and automated testing. Qualifications 5+ years of experience in iOS development, building and shipping high quality consumer applications. Demonstrated ability to understand product goals and translate them into technical solutions that resonate with users. Advanced proficiency with Swift, SwiftUI, UIKit, and familiarity with MVVM or other architectural patterns. Proven experience working in cross functional teams with product managers, designers, and QA to drive product outcomes. Familiarity with mobile analytics and a data driven approach to iterating on user experience. Deep understanding of iOS performance optimisation techniques to ensure smooth, responsive, high performing applications. Experience mentoring engineers, building team capabilities, and driving collaboration. Experience working in Agile or Lean environments. Understanding of accessibility standards and best practices for mobile applications. Familiarity with mobile release and testing strategies in CI/CD environments. Benefits Cash plan for dental, optical and physio treatments. Private Medical Insurance, Pension and Life Insurance, Employee Assistance Plan. 27 days holiday plus two voluntary days a year. Hybrid working pattern with 2 days in the office. Contributory stakeholder pension. Life assurance at 4x your basic salary to a spouse or family member. Competitive compensation package. Paid leave for maternity, paternity, adoption & fertility. Travel Loans, Bike to Work scheme, Rental Deposit Loan. Charitable contributions through Payroll Giving and donation matching. Access deals and discounts on travel, electronics, fashion, gym memberships, cinema etc. Equal Opportunity As an Equal Opportunity Employer, Rightmove will never discriminate based on age, disability, sex, race, religion or belief, gender reassignment, marriage or civil partnership, pregnancy or sexual orientation. At Rightmove, we believe that a diverse and inclusive workforce leads to better innovation, productivity and overall success. We are committed to creating a welcoming and inclusive environment for all employees, regardless of their background or identity. Privacy Policy By applying, you confirm that you've read and understood our Privacy Policy, which explains how Rightmove handles and protects your personal information during the recruitment process. Apply for this role Please submit your application through our online portal. (Link to career page)
Jan 01, 2026
Full time
Our vision is to give everyone the belief they can make their move. We aim to make moving simpler, by giving everyone the best place to turn to and return to for access to the tools, expertise, trust, and belief to make it happen. We're home to the UK's largest choice of properties and are the go-to destination for millions of people planning their next move, reading the latest industry news, or just browsing the market. Role: Senior iOS Engineer Location: Soho Square, London Office / Hybrid Reporting to: Engineering Manager The Role We are on a mission to be 'the app you can't move without'. Since launching Rightmove in 2000, we are now the biggest property app and website in the UK with over 2.5 million iOS users a month. We are seeking a highly skilled and product minded Senior iOS Engineer to join our mobile team. In this role, you will be instrumental in delivering high impact, user centric mobile applications. You will collaborate closely with cross functional teams, including product management, design and analytics, to bring innovative ideas to life. As a Senior Engineer, you'll be expected to mentor others, take ownership of projects, and drive best practices to elevate our product quality and user engagement. Responsibilities Partner with product managers and designers from the early stages of feature development, contributing insights to shape the product roadmap with user needs in mind. Lead and take full responsibility for the development lifecycle of new features, from concept through to production, ensuring a seamless user experience. Architect, design, and implement complex, high performance mobile applications using modern iOS development frameworks and best practices. Advocate for the user at every stage, ensuring the iOS app provides intuitive, accessible, and delightful experiences. Provide guidance, code reviews, and mentorship to junior and mid level engineers, fostering a collaborative learning culture. Collaborate with data teams to leverage analytics and user feedback to continuously improve and refine product features post launch. Ensure the codebase remains scalable, maintainable, and efficient through best in class engineering practices, including CI/CD and automated testing. Qualifications 5+ years of experience in iOS development, building and shipping high quality consumer applications. Demonstrated ability to understand product goals and translate them into technical solutions that resonate with users. Advanced proficiency with Swift, SwiftUI, UIKit, and familiarity with MVVM or other architectural patterns. Proven experience working in cross functional teams with product managers, designers, and QA to drive product outcomes. Familiarity with mobile analytics and a data driven approach to iterating on user experience. Deep understanding of iOS performance optimisation techniques to ensure smooth, responsive, high performing applications. Experience mentoring engineers, building team capabilities, and driving collaboration. Experience working in Agile or Lean environments. Understanding of accessibility standards and best practices for mobile applications. Familiarity with mobile release and testing strategies in CI/CD environments. Benefits Cash plan for dental, optical and physio treatments. Private Medical Insurance, Pension and Life Insurance, Employee Assistance Plan. 27 days holiday plus two voluntary days a year. Hybrid working pattern with 2 days in the office. Contributory stakeholder pension. Life assurance at 4x your basic salary to a spouse or family member. Competitive compensation package. Paid leave for maternity, paternity, adoption & fertility. Travel Loans, Bike to Work scheme, Rental Deposit Loan. Charitable contributions through Payroll Giving and donation matching. Access deals and discounts on travel, electronics, fashion, gym memberships, cinema etc. Equal Opportunity As an Equal Opportunity Employer, Rightmove will never discriminate based on age, disability, sex, race, religion or belief, gender reassignment, marriage or civil partnership, pregnancy or sexual orientation. At Rightmove, we believe that a diverse and inclusive workforce leads to better innovation, productivity and overall success. We are committed to creating a welcoming and inclusive environment for all employees, regardless of their background or identity. Privacy Policy By applying, you confirm that you've read and understood our Privacy Policy, which explains how Rightmove handles and protects your personal information during the recruitment process. Apply for this role Please submit your application through our online portal. (Link to career page)
Sr. Manager, Incentive Compensation page is loaded Sr. Manager, Incentive Compensation Apply locations GB - United Kingdom (London - Office) time type Full time posted on Posted Yesterday job requisition id REQ-2025-579 Position Overview As the Incentive Compensation & Deployment Sr. Manager, you will play a critical role in designing, implementing, and optimizing incentive compensation plans and sales force deployment strategies that elevate sales performance and align with commercial goals. You will collaborate cross-functionally to ensure sales planning, role design, territory alignment, and incentive structures are both effective and compliant. Your leadership will directly influence the motivation of the sales force, enhance field execution, and enable the broader commercial strategy. We're looking for: A strategic professional who can design and implement data-driven sales deployment and incentive strategies that align with business priorities A business planner who can drive improvements in sales force performance through actionable insights, compensation levers, and effective territory planning A collaborative leader who inspires and empowers a high-performing team, fostering a culture of innovation, accountability, and continuous improvement A strong communicator who can simplify complex compensation plans for stakeholders at all levels A compliance-conscious optimizer who ensures all sales compensation and deployment processes are accurate, auditable, and aligned with industry standards Responsibilities Design and Oversee Incentive Compensation Plans Lead the design, execution, and continuous improvement of incentive compensation plans that drive sales effectiveness and motivation Ensure fairness, alignment with business goals, and compliance with regulatory requirements Own the incentive compensation payout processes, including audit, governance, and controls for eligible roles Lead and Manage IC & Deployment Team Set clear priorities and direction for the IC & Deployment team, ensuring alignment with business and functional goals Mentor and develop analysts to grow both technical expertise and strategic influence Build a culture of innovation, excellence, and accountability Sales Force Deployment Oversee the design and implementation of sales force deployment strategies, including role design, resourcing, territory alignment, and targeting Partner with sales leadership to ensure territory structures and role deployments support strategic goals and market coverage needs Implement Quota-setting Methodology Develop and validate quota-setting methodologies that reflect market opportunity and support performance optimization Lead accurate and timely payout calculations based on predefined metrics and compensation plan design Address inquiries from the sales team and conduct regular audits to maintain payout integrity Cross-Functional Collaboration & Best Practice Sharing Collaborate with analytics, finance, HR, and commercial leaders to ensure incentive and deployment strategies support broader business objectives Share insights and best practices across the organization to elevate the strategic role of sales operation Education and Experience Bachelor's degree in business, data science, economics, or related field required Experience in sales operations managing incentive compensation and/or sales force deployment Experience leading small to mid-sized teams, cross-functional projects Skills and Competencies Ability to design and implement sales force strategies-including role structures, resourcing, and territory alignment-that enable commercial growth Strong analytical skills with the ability to interpret complex sales data and generate insights that inform compensation and deployment decisions Ability to ensure compliance through the development of robust processes, governance, and controls for accurate IC calculations and audits Ability to think strategically to align initiatives with evolving business objectives and diverse go-to-market models Proven leadership ability to manage, coach, and develop high-performing teams in a dynamic, data-driven environment Exceptional communication skills to clearly and confidently convey technical plans and deployment strategies to both technical and non-technical stakeholders Ability to collaborate effectively across commercial, finance, HR, and analytics teams to ensure sales operations strategies are integrated and impactful Physical Requirements Location: US / International Insulet Corporation (NASDAQ: PODD), headquartered in Massachusetts, is an innovative medical device company dedicated to simplifying life for people with diabetes and other conditions through its Omnipod product platform. The Omnipod Insulin Management System provides a unique alternative to traditional insulin delivery methods. With its simple, wearable design, the tubeless disposable Pod provides up to three days of non-stop insulin delivery, without the need to see or handle a needle. Insulet's flagship innovation, the Omnipod 5 Automated Insulin Delivery System, integrates with a continuous glucose monitor to manage blood sugar with no multiple daily injections, zero fingersticks, and can be controlled by a compatible personal smartphone in the U.S. or by the Omnipod 5 Controller. Insulet also leverages the unique design of its Pod by tailoring its Omnipod technology platform for the delivery of non-insulin subcutaneous drugs across other therapeutic areas. For more information, please visit and We are looking for highly motivated, performance-driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it! Please read our Privacy Notice to learn how Insulet handles your personal information when you apply for a vacancy with us here . Similar Jobs (1) Senior Commercial Operations Manager - EU Distributor Markets ( hybrid) locations GB - United Kingdom (London - Office) time type Full time posted on Posted 8 Days Ago Insulet Corporation is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Insulet employees are all focused on the same goal - to make a difference. Our relentless passion is to simplify life for people with diabetes. We excite and empower employees to bring their best selves to work through a culture that supports a healthy work and life balance. We set the bar high to meet customer needs, and our priority is to ensure our employees are equipped and supported to help us get there. We foster and celebrate curiosity, innovation, and learning. Our teams work collaboratively and are empowered to drive the best actions for our customers. Our innovation spirit and customer-centric focus position us as global pioneers - leading the way to improve health outcomes with revolutionary medical devices while breaking down barriers to access.
Jan 01, 2026
Full time
Sr. Manager, Incentive Compensation page is loaded Sr. Manager, Incentive Compensation Apply locations GB - United Kingdom (London - Office) time type Full time posted on Posted Yesterday job requisition id REQ-2025-579 Position Overview As the Incentive Compensation & Deployment Sr. Manager, you will play a critical role in designing, implementing, and optimizing incentive compensation plans and sales force deployment strategies that elevate sales performance and align with commercial goals. You will collaborate cross-functionally to ensure sales planning, role design, territory alignment, and incentive structures are both effective and compliant. Your leadership will directly influence the motivation of the sales force, enhance field execution, and enable the broader commercial strategy. We're looking for: A strategic professional who can design and implement data-driven sales deployment and incentive strategies that align with business priorities A business planner who can drive improvements in sales force performance through actionable insights, compensation levers, and effective territory planning A collaborative leader who inspires and empowers a high-performing team, fostering a culture of innovation, accountability, and continuous improvement A strong communicator who can simplify complex compensation plans for stakeholders at all levels A compliance-conscious optimizer who ensures all sales compensation and deployment processes are accurate, auditable, and aligned with industry standards Responsibilities Design and Oversee Incentive Compensation Plans Lead the design, execution, and continuous improvement of incentive compensation plans that drive sales effectiveness and motivation Ensure fairness, alignment with business goals, and compliance with regulatory requirements Own the incentive compensation payout processes, including audit, governance, and controls for eligible roles Lead and Manage IC & Deployment Team Set clear priorities and direction for the IC & Deployment team, ensuring alignment with business and functional goals Mentor and develop analysts to grow both technical expertise and strategic influence Build a culture of innovation, excellence, and accountability Sales Force Deployment Oversee the design and implementation of sales force deployment strategies, including role design, resourcing, territory alignment, and targeting Partner with sales leadership to ensure territory structures and role deployments support strategic goals and market coverage needs Implement Quota-setting Methodology Develop and validate quota-setting methodologies that reflect market opportunity and support performance optimization Lead accurate and timely payout calculations based on predefined metrics and compensation plan design Address inquiries from the sales team and conduct regular audits to maintain payout integrity Cross-Functional Collaboration & Best Practice Sharing Collaborate with analytics, finance, HR, and commercial leaders to ensure incentive and deployment strategies support broader business objectives Share insights and best practices across the organization to elevate the strategic role of sales operation Education and Experience Bachelor's degree in business, data science, economics, or related field required Experience in sales operations managing incentive compensation and/or sales force deployment Experience leading small to mid-sized teams, cross-functional projects Skills and Competencies Ability to design and implement sales force strategies-including role structures, resourcing, and territory alignment-that enable commercial growth Strong analytical skills with the ability to interpret complex sales data and generate insights that inform compensation and deployment decisions Ability to ensure compliance through the development of robust processes, governance, and controls for accurate IC calculations and audits Ability to think strategically to align initiatives with evolving business objectives and diverse go-to-market models Proven leadership ability to manage, coach, and develop high-performing teams in a dynamic, data-driven environment Exceptional communication skills to clearly and confidently convey technical plans and deployment strategies to both technical and non-technical stakeholders Ability to collaborate effectively across commercial, finance, HR, and analytics teams to ensure sales operations strategies are integrated and impactful Physical Requirements Location: US / International Insulet Corporation (NASDAQ: PODD), headquartered in Massachusetts, is an innovative medical device company dedicated to simplifying life for people with diabetes and other conditions through its Omnipod product platform. The Omnipod Insulin Management System provides a unique alternative to traditional insulin delivery methods. With its simple, wearable design, the tubeless disposable Pod provides up to three days of non-stop insulin delivery, without the need to see or handle a needle. Insulet's flagship innovation, the Omnipod 5 Automated Insulin Delivery System, integrates with a continuous glucose monitor to manage blood sugar with no multiple daily injections, zero fingersticks, and can be controlled by a compatible personal smartphone in the U.S. or by the Omnipod 5 Controller. Insulet also leverages the unique design of its Pod by tailoring its Omnipod technology platform for the delivery of non-insulin subcutaneous drugs across other therapeutic areas. For more information, please visit and We are looking for highly motivated, performance-driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it! Please read our Privacy Notice to learn how Insulet handles your personal information when you apply for a vacancy with us here . Similar Jobs (1) Senior Commercial Operations Manager - EU Distributor Markets ( hybrid) locations GB - United Kingdom (London - Office) time type Full time posted on Posted 8 Days Ago Insulet Corporation is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Insulet employees are all focused on the same goal - to make a difference. Our relentless passion is to simplify life for people with diabetes. We excite and empower employees to bring their best selves to work through a culture that supports a healthy work and life balance. We set the bar high to meet customer needs, and our priority is to ensure our employees are equipped and supported to help us get there. We foster and celebrate curiosity, innovation, and learning. Our teams work collaboratively and are empowered to drive the best actions for our customers. Our innovation spirit and customer-centric focus position us as global pioneers - leading the way to improve health outcomes with revolutionary medical devices while breaking down barriers to access.
Job Description The Technical Account Manager (TAM) serves as a strategic extension of our customers' teams, bridging technical expertise with business acumen. TAMs guide clients in maximizing value from Zendesk solutions by understanding their business strategy, consulting on implementation methodologies, and creating technical solutions to business problems. Rather than performing implementations themselves, they partner with clients to navigate configurations, integrations, and overall architecture to drive innovation and transformation. In this role you will: Establish relationships across client organizations from administrators to C-level executives Document customer CX ecosystems including use-cases, workflows, and technical architecture Develop and lead Customer Technical Roadmaps with short, medium, and long-term plans Conduct regular operational reviews, including weekly meetings and monthly value playbacks Orchestrate Zendesk resources (PSE, Professional Services, Product Managers) to support implementations Create critical issue resolution plans and work closely with support teams Advocate for customer needs with Zendesk product teams Collaborate with other TAMs to ensure continuous improvement and global delivery excellence You are/ have: Knowledge of Zendesk products and experience managing Zendesk environments Fluent in English with outstanding communication skills at all organizational levels from administrators to executives You have technical experience, with at least 5 years working in a SaaS Enterprise environments Proven track record driving technical initiatives within organizations Experience in service management, operational support, and customer experience management Customer-facing technical leadership in enterprise settings Ability to thrive in collaborative and matrix environments Understanding of SaaS implementations, API use cases, and logic-based workflows Proven ability to develop creative solutions to complex problems, paired with genuine technical curiosity Deep understanding of at least one industry vertical As a Technical Account Manager you should have: Strategic Vision & Technical Orchestration The ideal candidate identifies opportunities clients haven't recognized, translates business objectives into technical roadmaps, and helps clients reimagine their customer experience approach rather than simply optimizing existing processes.Business Impact & Value Demonstration Successful TAMs deliver measurable ROI, elevate their role from technical support to strategic advisor, and connect technical challenges to broader market trends that position clients ahead of competitors.Innovation & Future-Readiness We seek candidates who anticipate technology shifts before they become mainstream, implement solutions that create unexpected capabilities, and influence long-term technical architecture to accommodate future needs.Cross-Functional Leadership The position requires aligning multiple stakeholders with competing priorities, identifying patterns across clients to create portfolio-wide solutions, and elevating technical implementations into company-wide transformations.Self-Development & Learning Agility Top performers continuously address knowledge gaps to increase strategic value, adapt their approach to technical account management, and contribute to team-wide improvements in client service delivery. At Zendesk, the success indicators in this role are: Client adoption and expansion of Premier Enterprise offerings Measurable impact on client business outcomes Stakeholder engagement across all organizational levels Prevention of critical issues through proactive planning Influence on product development based on client feedback Contribution to Zendesk's collaborative culture and global excellence Working in a Hybrid model: We love flexibility - that's why our teams can benefit from a hybrid working model. We just recommend popping into the office once a week to catch up, collaborate, and enjoy our awesome perks. It's the perfect mix of freedom and fun!Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please .Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to with your specific accommodation request.
Jan 01, 2026
Full time
Job Description The Technical Account Manager (TAM) serves as a strategic extension of our customers' teams, bridging technical expertise with business acumen. TAMs guide clients in maximizing value from Zendesk solutions by understanding their business strategy, consulting on implementation methodologies, and creating technical solutions to business problems. Rather than performing implementations themselves, they partner with clients to navigate configurations, integrations, and overall architecture to drive innovation and transformation. In this role you will: Establish relationships across client organizations from administrators to C-level executives Document customer CX ecosystems including use-cases, workflows, and technical architecture Develop and lead Customer Technical Roadmaps with short, medium, and long-term plans Conduct regular operational reviews, including weekly meetings and monthly value playbacks Orchestrate Zendesk resources (PSE, Professional Services, Product Managers) to support implementations Create critical issue resolution plans and work closely with support teams Advocate for customer needs with Zendesk product teams Collaborate with other TAMs to ensure continuous improvement and global delivery excellence You are/ have: Knowledge of Zendesk products and experience managing Zendesk environments Fluent in English with outstanding communication skills at all organizational levels from administrators to executives You have technical experience, with at least 5 years working in a SaaS Enterprise environments Proven track record driving technical initiatives within organizations Experience in service management, operational support, and customer experience management Customer-facing technical leadership in enterprise settings Ability to thrive in collaborative and matrix environments Understanding of SaaS implementations, API use cases, and logic-based workflows Proven ability to develop creative solutions to complex problems, paired with genuine technical curiosity Deep understanding of at least one industry vertical As a Technical Account Manager you should have: Strategic Vision & Technical Orchestration The ideal candidate identifies opportunities clients haven't recognized, translates business objectives into technical roadmaps, and helps clients reimagine their customer experience approach rather than simply optimizing existing processes.Business Impact & Value Demonstration Successful TAMs deliver measurable ROI, elevate their role from technical support to strategic advisor, and connect technical challenges to broader market trends that position clients ahead of competitors.Innovation & Future-Readiness We seek candidates who anticipate technology shifts before they become mainstream, implement solutions that create unexpected capabilities, and influence long-term technical architecture to accommodate future needs.Cross-Functional Leadership The position requires aligning multiple stakeholders with competing priorities, identifying patterns across clients to create portfolio-wide solutions, and elevating technical implementations into company-wide transformations.Self-Development & Learning Agility Top performers continuously address knowledge gaps to increase strategic value, adapt their approach to technical account management, and contribute to team-wide improvements in client service delivery. At Zendesk, the success indicators in this role are: Client adoption and expansion of Premier Enterprise offerings Measurable impact on client business outcomes Stakeholder engagement across all organizational levels Prevention of critical issues through proactive planning Influence on product development based on client feedback Contribution to Zendesk's collaborative culture and global excellence Working in a Hybrid model: We love flexibility - that's why our teams can benefit from a hybrid working model. We just recommend popping into the office once a week to catch up, collaborate, and enjoy our awesome perks. It's the perfect mix of freedom and fun!Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please .Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to with your specific accommodation request.
We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don't like about finance and does the opposite. We're redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre - we've built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings ! We're incredibly proud of our achievements and none of it would be possible without the amazing team here. It's not just industry awards we're winning, we've also been named in the top three UK's Most Loved Workplaces. If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you'll thrive here at Zopa, so join us, and make it count.Want to see us in action? Follow us on Fresh from an $80 million funding round, Zopa Bank is looking to take its brand to the next level this year and unlock the next stage of customer growth beyond aggregators. Led by a new current account launch but with innovation across several other products and experiences, Zopa Bank is moving into a high frequency, high engagement app-based relationship with a bigger audience. In short, we want the Zopa Bank brand to become more mainstream and more meaningful to our customers. At this key moment in our journey, we are looking for an experienced Head of Brand Design and Creative to elevate Zopa's design approach and help us show up in a distinctive, compelling and coherent visual way. With plans to reset our design system across the end-to-end journey, we want an individual to lead this change and elevate our creative output. A day in the life Lead and direct our brand's creative expression across our channels - bringing your fresh ideas to how we use design to communicate our messaging and content. Own and manage the core Zopa Bank visual identity and its related brand design system assets in partnership with Experience Design and UI practitioners. Build a cohesive and contemporary approach to our look and feel across the end-to-end experience of the Zopa brand.Creating the right assets across marketing channels into our core web and app experience, including associated CRM and social channels. Direct the development of brand creative and partner with external agencies on key design projects, campaigns or advertising requirements. Find smart ways to adapt and build performance creative at a scale that meets our design principles and creative standards. Work with Experience Design to bring more creative expression into the UI and UX process.Collaborate with product teams (design, development and product management) to integrate creative moments into digital experiences (web and app), in line with our brand proposition. Develop a unified approach between our visual and verbal identity through close partnership on tone of voice with our Copywriting team. About you You have a holistic approach to design, with great knowledge of different specialisms and how to happily collaborate with other design practitioners. You are a great communicator and actively represent your discipline in the way you are able to tell simple but compelling stories about design and creative. You have a strong graphic design background and multi-dimensional creative experience (i.e. working across multiple formats, channels and applications).You have experience working with design systems and a full suite of creative tools (e.g. Figma, Adobe) and you are familiar with standard accessibility guidelines (e.g. WCAG AA).You have experience with AI and are experimenting with technology in your creative process. You have experience working in and/or for digital product businesses where you can demonstrate how your brand design skills made an impact.(Some fintech experience is preferable but not essential!) You can demonstrate experience of working with product teams to implement brand design (e.g. creative illustrations or motion) in web and app experiences. You're able to iterate your work based on customer feedback and/or performance data. You are able to demonstrate your ability to design direct (i.e. guide internal teams, agencies and freelancers to great design outcomes) but also are adept in technically making high quality assets. You are entrepreneurial, thrive with autonomy and can balance strategic creative direction with hands on or iterative execution where required. We're on the move! Towards the end of 2025 Zopa will be relocating to a brand-new headquarters at 20 Water Street in Canary Wharf. The 44,000 square foot workspace will foster collaboration and inspire creativity for our 900 employees amidst our 2025 growth blitz. At Zopa we value flexible ways of working. We value face-to-face collaboration and a good work-life balance. This hybrid role requires you to come to our London office 2-3 days a week. You'll also have the option of working from abroad for up to 120 days a year! But no matter where you are, we'll make sure you've got everything you need to thrive, both in your work and home life, from day one. Subject to having the right to work in the country of choice Diversity Statement Zopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments. The best jobs, news and all things creative, delivered to your inbox
Jan 01, 2026
Full time
We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don't like about finance and does the opposite. We're redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre - we've built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings ! We're incredibly proud of our achievements and none of it would be possible without the amazing team here. It's not just industry awards we're winning, we've also been named in the top three UK's Most Loved Workplaces. If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you'll thrive here at Zopa, so join us, and make it count.Want to see us in action? Follow us on Fresh from an $80 million funding round, Zopa Bank is looking to take its brand to the next level this year and unlock the next stage of customer growth beyond aggregators. Led by a new current account launch but with innovation across several other products and experiences, Zopa Bank is moving into a high frequency, high engagement app-based relationship with a bigger audience. In short, we want the Zopa Bank brand to become more mainstream and more meaningful to our customers. At this key moment in our journey, we are looking for an experienced Head of Brand Design and Creative to elevate Zopa's design approach and help us show up in a distinctive, compelling and coherent visual way. With plans to reset our design system across the end-to-end journey, we want an individual to lead this change and elevate our creative output. A day in the life Lead and direct our brand's creative expression across our channels - bringing your fresh ideas to how we use design to communicate our messaging and content. Own and manage the core Zopa Bank visual identity and its related brand design system assets in partnership with Experience Design and UI practitioners. Build a cohesive and contemporary approach to our look and feel across the end-to-end experience of the Zopa brand.Creating the right assets across marketing channels into our core web and app experience, including associated CRM and social channels. Direct the development of brand creative and partner with external agencies on key design projects, campaigns or advertising requirements. Find smart ways to adapt and build performance creative at a scale that meets our design principles and creative standards. Work with Experience Design to bring more creative expression into the UI and UX process.Collaborate with product teams (design, development and product management) to integrate creative moments into digital experiences (web and app), in line with our brand proposition. Develop a unified approach between our visual and verbal identity through close partnership on tone of voice with our Copywriting team. About you You have a holistic approach to design, with great knowledge of different specialisms and how to happily collaborate with other design practitioners. You are a great communicator and actively represent your discipline in the way you are able to tell simple but compelling stories about design and creative. You have a strong graphic design background and multi-dimensional creative experience (i.e. working across multiple formats, channels and applications).You have experience working with design systems and a full suite of creative tools (e.g. Figma, Adobe) and you are familiar with standard accessibility guidelines (e.g. WCAG AA).You have experience with AI and are experimenting with technology in your creative process. You have experience working in and/or for digital product businesses where you can demonstrate how your brand design skills made an impact.(Some fintech experience is preferable but not essential!) You can demonstrate experience of working with product teams to implement brand design (e.g. creative illustrations or motion) in web and app experiences. You're able to iterate your work based on customer feedback and/or performance data. You are able to demonstrate your ability to design direct (i.e. guide internal teams, agencies and freelancers to great design outcomes) but also are adept in technically making high quality assets. You are entrepreneurial, thrive with autonomy and can balance strategic creative direction with hands on or iterative execution where required. We're on the move! Towards the end of 2025 Zopa will be relocating to a brand-new headquarters at 20 Water Street in Canary Wharf. The 44,000 square foot workspace will foster collaboration and inspire creativity for our 900 employees amidst our 2025 growth blitz. At Zopa we value flexible ways of working. We value face-to-face collaboration and a good work-life balance. This hybrid role requires you to come to our London office 2-3 days a week. You'll also have the option of working from abroad for up to 120 days a year! But no matter where you are, we'll make sure you've got everything you need to thrive, both in your work and home life, from day one. Subject to having the right to work in the country of choice Diversity Statement Zopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments. The best jobs, news and all things creative, delivered to your inbox
Who We Are Founded in London in 2009, Ultimate Performance (UP) has grown into a global leader in body transformation, with 26 private gyms across four continents - from Los Angeles to Sydney. Our reputation is built on delivering exceptional, measurable results through science-backed training and nutrition programs, tailored to each client. The Role Are you ready to lead the global brand strategy for the world's leading personal training company? Ultimate Performance is searching for a dynamic Head of Brand & Campaigns to shape how our brand shows up across every market, platform, and audience. This is a rare opportunity to take the reins of a globally recognised fitness brand driving the creative vision, leading high-performing teams, and delivering powerful, integrated campaigns that drive growth across the world. What You'll Do As the Head of Brand & Campaigns, you'll be the architect of U.P.'s global brand presence. You will: Define and execute a world-class global brand strategy across all markets. Strengthen and evolve U.P.'s brand architecture, tone of voice, and visual identity. Champion a compelling brand narrative rooted in training, nutrition, consistency, and mastery. Drive brand governance to ensure clarity, consistency, and excellence in every region. Oversee brand reputation and build strategic partnerships that elevate U.P.'s global presence. Lead the conception and execution of multi-channel global campaigns across brand, product, PR, and seasonal initiatives. Oversee the annual campaign calendar, ensuring alignment with commercial objectives and business seasonality. Translate brand strategy into powerful campaign concepts that regional teams can adapt and localise. Define campaign KPIs, monitor performance, and continuously optimise based on data, insights, and market feedback. Collaborate with Creative, Digital Marketing, and CRM teams to deliver integrated go-to-market plans. Lead and mentor the Brand, PR, Social Media, and Campaign Management teams to produce best-in-class work. Foster collaboration across internal and external partners, including creative, PR, and performance agencies. Inspire a high-performance culture focused on precision, accountability, and creative excellence. Partner closely with regional marketing managers to ensure global brand strategy drives local market success. What we're looking for 7+ years' experience in brand marketing, campaign management, or communications within a global or premium consumer brand. Proven success in developing and executing global campaigns that deliver measurable business impact. Strong leadership experience managing multi-disciplinary teams (brand, PR, social, campaign). Deep understanding of brand strategy, storytelling, and performance integration. Experience managing external agencies and navigating complex stakeholder environments. Excellent communication and presentation skills with a precise and strategic mindset. Highly organised, with the ability to lead multiple initiatives across regions and time zones. Background in creative or marketing agencies, or experience within the fitness, health, or wellness sector, is a plus. Strategic and visionary: able to see the big picture while managing tactical execution. Collaborative and influential, capable of driving alignment across teams and senior leadership. Data-driven and insight-led, balancing creativity with commercial impact. Relentless in the pursuit of excellence, embodying the precision and constancy U.P. stands for. An empowering leader who develops talent and nurtures future leaders. What we value At UP, we believe in high standards and personal accountability. We look for people who embody our values: Results-Driven: You focus on outcomes that genuinely move the needle Own It: You take full ownership, wins, failures, & everything in between. Passion for Progress: You're driven by growth, not just the finish line. Supportive & Personalised: You adapt your approach because no two people (or challenges) are the same What You'll Get Here's what you can expect when you join the UP team: 25 days holiday, plus bank holidays Pension scheme: salary sacrifice with employer contributions Simply Health policy: claim back costs for dental, optical, physio, massage & more Exclusive UP discounts, including 40% off our supplements, books, and partner offers Personal Training discounts: up to 50% off our world-class transformation programme (up to 36 sessions a year) for you and a loved one Salary sacrifice benefits: Cycle to Work, Tech, and Home schemes Employee Assistance Programme: free 24/7 mental health, counselling, and financial advice Free group fitness classes at our Manchester gym in Spinningfields Hybrid working: two days per week working from home If you're interested in the Head of Brand and Campaigns role, please apply now! All job applicants are required to have a valid right to work. Your data will be stored by Ultimate Performance and will be used by our HR and recruitment teams for the purpose of managing your application.
Jan 01, 2026
Full time
Who We Are Founded in London in 2009, Ultimate Performance (UP) has grown into a global leader in body transformation, with 26 private gyms across four continents - from Los Angeles to Sydney. Our reputation is built on delivering exceptional, measurable results through science-backed training and nutrition programs, tailored to each client. The Role Are you ready to lead the global brand strategy for the world's leading personal training company? Ultimate Performance is searching for a dynamic Head of Brand & Campaigns to shape how our brand shows up across every market, platform, and audience. This is a rare opportunity to take the reins of a globally recognised fitness brand driving the creative vision, leading high-performing teams, and delivering powerful, integrated campaigns that drive growth across the world. What You'll Do As the Head of Brand & Campaigns, you'll be the architect of U.P.'s global brand presence. You will: Define and execute a world-class global brand strategy across all markets. Strengthen and evolve U.P.'s brand architecture, tone of voice, and visual identity. Champion a compelling brand narrative rooted in training, nutrition, consistency, and mastery. Drive brand governance to ensure clarity, consistency, and excellence in every region. Oversee brand reputation and build strategic partnerships that elevate U.P.'s global presence. Lead the conception and execution of multi-channel global campaigns across brand, product, PR, and seasonal initiatives. Oversee the annual campaign calendar, ensuring alignment with commercial objectives and business seasonality. Translate brand strategy into powerful campaign concepts that regional teams can adapt and localise. Define campaign KPIs, monitor performance, and continuously optimise based on data, insights, and market feedback. Collaborate with Creative, Digital Marketing, and CRM teams to deliver integrated go-to-market plans. Lead and mentor the Brand, PR, Social Media, and Campaign Management teams to produce best-in-class work. Foster collaboration across internal and external partners, including creative, PR, and performance agencies. Inspire a high-performance culture focused on precision, accountability, and creative excellence. Partner closely with regional marketing managers to ensure global brand strategy drives local market success. What we're looking for 7+ years' experience in brand marketing, campaign management, or communications within a global or premium consumer brand. Proven success in developing and executing global campaigns that deliver measurable business impact. Strong leadership experience managing multi-disciplinary teams (brand, PR, social, campaign). Deep understanding of brand strategy, storytelling, and performance integration. Experience managing external agencies and navigating complex stakeholder environments. Excellent communication and presentation skills with a precise and strategic mindset. Highly organised, with the ability to lead multiple initiatives across regions and time zones. Background in creative or marketing agencies, or experience within the fitness, health, or wellness sector, is a plus. Strategic and visionary: able to see the big picture while managing tactical execution. Collaborative and influential, capable of driving alignment across teams and senior leadership. Data-driven and insight-led, balancing creativity with commercial impact. Relentless in the pursuit of excellence, embodying the precision and constancy U.P. stands for. An empowering leader who develops talent and nurtures future leaders. What we value At UP, we believe in high standards and personal accountability. We look for people who embody our values: Results-Driven: You focus on outcomes that genuinely move the needle Own It: You take full ownership, wins, failures, & everything in between. Passion for Progress: You're driven by growth, not just the finish line. Supportive & Personalised: You adapt your approach because no two people (or challenges) are the same What You'll Get Here's what you can expect when you join the UP team: 25 days holiday, plus bank holidays Pension scheme: salary sacrifice with employer contributions Simply Health policy: claim back costs for dental, optical, physio, massage & more Exclusive UP discounts, including 40% off our supplements, books, and partner offers Personal Training discounts: up to 50% off our world-class transformation programme (up to 36 sessions a year) for you and a loved one Salary sacrifice benefits: Cycle to Work, Tech, and Home schemes Employee Assistance Programme: free 24/7 mental health, counselling, and financial advice Free group fitness classes at our Manchester gym in Spinningfields Hybrid working: two days per week working from home If you're interested in the Head of Brand and Campaigns role, please apply now! All job applicants are required to have a valid right to work. Your data will be stored by Ultimate Performance and will be used by our HR and recruitment teams for the purpose of managing your application.
Job Description The Technical Account Manager (TAM) serves as a strategic extension of our customers' teams, bridging technical expertise with business acumen. TAMs guide clients in maximizing value from Zendesk solutions by understanding their business strategy, consulting on implementation methodologies, and creating technical solutions to business problems. Rather than performing implementations themselves, they partner with clients to navigate configurations, integrations, and overall architecture to drive innovation and transformation. In this role you will: Establish relationships across client organizations from administrators to C-level executives Document customer CX ecosystems including use-cases, workflows, and technical architecture Develop and lead Customer Technical Roadmaps with short, medium, and long-term plans Conduct regular operational reviews, including weekly meetings and monthly value playbacks Orchestrate Zendesk resources (PSE, Professional Services, Product Managers) to support implementations Create critical issue resolution plans and work closely with support teams Advocate for customer needs with Zendesk product teams Collaborate with other TAMs to ensure continuous improvement and global delivery excellence You are/ have: Knowledge of Zendesk products and experience managing Zendesk environments Fluent in English with outstanding communication skills at all organizational levels from administrators to executives You have technical experience, with at least 5 years working in a SaaS Enterprise environments Proven track record driving technical initiatives within organizations Experience in service management, operational support, and customer experience management Customer-facing technical leadership in enterprise settings Ability to thrive in collaborative and matrix environments Understanding of SaaS implementations, API use cases, and logic-based workflows Proven ability to develop creative solutions to complex problems, paired with genuine technical curiosity Deep understanding of at least one industry vertical As a Technical Account Manager you should have: Strategic Vision & Technical Orchestration The ideal candidate identifies opportunities clients haven't recognized, translates business objectives into technical roadmaps, and helps clients reimagine their customer experience approach rather than simply optimizing existing processes.Business Impact & Value Demonstration Successful TAMs deliver measurable ROI, elevate their role from technical support to strategic advisor, and connect technical challenges to broader market trends that position clients ahead of competitors.Innovation & Future-Readiness We seek candidates who anticipate technology shifts before they become mainstream, implement solutions that create unexpected capabilities, and influence long-term technical architecture to accommodate future needs.Cross-Functional Leadership The position requires aligning multiple stakeholders with competing priorities, identifying patterns across clients to create portfolio-wide solutions, and elevating technical implementations into company-wide transformations.Self-Development & Learning Agility Top performers continuously address knowledge gaps to increase strategic value, adapt their approach to technical account management, and contribute to team-wide improvements in client service delivery. At Zendesk, the success indicators in this role are: Client adoption and expansion of Premier Enterprise offerings Measurable impact on client business outcomes Stakeholder engagement across all organizational levels Prevention of critical issues through proactive planning Influence on product development based on client feedback Contribution to Zendesk's collaborative culture and global excellence Working in a Hybrid model: We love flexibility - that's why our teams can benefit from a hybrid working model. We just recommend popping into the office once a week to catch up, collaborate, and enjoy our awesome perks. It's the perfect mix of freedom and fun!Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please .Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to with your specific accommodation request.
Jan 01, 2026
Full time
Job Description The Technical Account Manager (TAM) serves as a strategic extension of our customers' teams, bridging technical expertise with business acumen. TAMs guide clients in maximizing value from Zendesk solutions by understanding their business strategy, consulting on implementation methodologies, and creating technical solutions to business problems. Rather than performing implementations themselves, they partner with clients to navigate configurations, integrations, and overall architecture to drive innovation and transformation. In this role you will: Establish relationships across client organizations from administrators to C-level executives Document customer CX ecosystems including use-cases, workflows, and technical architecture Develop and lead Customer Technical Roadmaps with short, medium, and long-term plans Conduct regular operational reviews, including weekly meetings and monthly value playbacks Orchestrate Zendesk resources (PSE, Professional Services, Product Managers) to support implementations Create critical issue resolution plans and work closely with support teams Advocate for customer needs with Zendesk product teams Collaborate with other TAMs to ensure continuous improvement and global delivery excellence You are/ have: Knowledge of Zendesk products and experience managing Zendesk environments Fluent in English with outstanding communication skills at all organizational levels from administrators to executives You have technical experience, with at least 5 years working in a SaaS Enterprise environments Proven track record driving technical initiatives within organizations Experience in service management, operational support, and customer experience management Customer-facing technical leadership in enterprise settings Ability to thrive in collaborative and matrix environments Understanding of SaaS implementations, API use cases, and logic-based workflows Proven ability to develop creative solutions to complex problems, paired with genuine technical curiosity Deep understanding of at least one industry vertical As a Technical Account Manager you should have: Strategic Vision & Technical Orchestration The ideal candidate identifies opportunities clients haven't recognized, translates business objectives into technical roadmaps, and helps clients reimagine their customer experience approach rather than simply optimizing existing processes.Business Impact & Value Demonstration Successful TAMs deliver measurable ROI, elevate their role from technical support to strategic advisor, and connect technical challenges to broader market trends that position clients ahead of competitors.Innovation & Future-Readiness We seek candidates who anticipate technology shifts before they become mainstream, implement solutions that create unexpected capabilities, and influence long-term technical architecture to accommodate future needs.Cross-Functional Leadership The position requires aligning multiple stakeholders with competing priorities, identifying patterns across clients to create portfolio-wide solutions, and elevating technical implementations into company-wide transformations.Self-Development & Learning Agility Top performers continuously address knowledge gaps to increase strategic value, adapt their approach to technical account management, and contribute to team-wide improvements in client service delivery. At Zendesk, the success indicators in this role are: Client adoption and expansion of Premier Enterprise offerings Measurable impact on client business outcomes Stakeholder engagement across all organizational levels Prevention of critical issues through proactive planning Influence on product development based on client feedback Contribution to Zendesk's collaborative culture and global excellence Working in a Hybrid model: We love flexibility - that's why our teams can benefit from a hybrid working model. We just recommend popping into the office once a week to catch up, collaborate, and enjoy our awesome perks. It's the perfect mix of freedom and fun!Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please .Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to with your specific accommodation request.
Capital One (Europe) Plc
Nottingham, Nottinghamshire
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Cyber Security Manager - ISO About this role Security is an integral part of our culture at Capital One. It is essential to maintaining our position as an industry leader, and it is the responsibility of each employee to safeguard information, protect it from unauthorized access, and ensure regulatory compliance. Information Security has a significant effect on privacy, consumer confidence, external reputation, and it is a priority on everyone's agenda. Capital One's mission is to change banking for good by bringing humanity, ingenuity and simplicity to banking. The successful candidate will join the Information Security Office (ISO) function for the Capital One UK Division. At Capital One, you will help consult on initiatives, programs, and projects to raise their game in Information Security. You are pragmatic and practical in your understanding of risk and security, but also willing to know when to pull in experts and escalating. You collaborate and innovate with other teams within Capital One to push the envelope. You are comfortable with Cloud Service technologies like Storage Services, Security & Access Control Management, Container Services, and API Implementation and Management. You are familiar with various Cloud computing models to include IaaS, PaaS, and SaaS along with their architectural differences. Security is essential to what we do here, from protecting our customers to our associates. What you'll do The role will involve working across teams within the UK, as well as with our peers in North American business units and teams supporting the company's global cyber security programme. Responsibilities Act as a central point of contact for your line of business to the rest of Capital One's Information Security Office Team. Coordinate and execute proactive Information Security consulting to the business and technology teams covering topics such as Cloud, Infrastructure Security, Data Security, and User Access Management. Influence customers via threat modeling to leverage security capabilities and solutions to shift and integrate security to the left in development processes. Support the identification, management, prioritization and reduction of cyber security risk. Work in an agile environment to deliver secure, robust solutions that meet business requirements and customer expectations. Coaching and mentoring of application owners, users and delivery teams where required. Set, articulate and safeguard the bar for appropriate compliance assurance and risk management in language that the business can understand and engage with. Be a stakeholder for Cloud Productivity Engineering teams and provide Cyber consultancy on topics such as information architecture and data management. Become an expert in Capital One's Information Security capabilities, solutions, policies, procedures and standards. What we're looking for Ability to articulate complex details in a simplified, concise manner upwards to senior leadership as well as sideways/downwards with your peers. Evidence of applying strong critical/analytical thinking and ability to challenge the status quo. Deep understanding of strategic business objectives and the ability to drive results toward those objectives. Ability to engage effectively with a broad range of people and roles, including upper management, IT leaders, and technology vendors. Deep passion for securing modern computing platforms. Practical experience and/or certifications with AWS-cloud is a key part of our work. Desire to work in a fast moving, forward leaning, and modern computing environment. Thirst to continually learn about new technologies. Experience of working well under minimal supervision and effectively navigating through ambiguity. Clear ability to demonstrate calmness and clarity of thought under pressure and maintain confidentiality. Effective written and verbal communication skills. Practical experience in some of the following areas Hands on experience in security architecture and consultancy. Experience in a financial or highly regulated environment. Threat Modeling using MITRE ATT&CK/STRIDE. Cloud Security - IaaS (AWS), PaaS (Salesforce) & SaaS. Experience implementing security solutions surrounding cloud transformation, data management, data storage. Experience with Application Security (OWASP Top 10). Experience utilizing Agile methodologies. PCI DSS, GDPR, PSD2. Information Assurance frameworks. Technical risk analysis, assessment and mitigation. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our office and from home. You'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation. We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes. Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave. Open plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head office has a fully serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible and offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. For more information about our partnership programmes, please visit our Diversity & Inclusion page. Contact information for reasonable adjustment If you require a reasonable adjustment, please contact . All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. Contact information for technical support For technical support or questions about Capital One's recruiting process, please send an email to . Additional disclaimer Capital One does not provide, endorse nor guarantee and is not liable for third party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information based technology company. Still founded led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good. EEO Statement Capital One is committed to diversity in the workplace.
Jan 01, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Cyber Security Manager - ISO About this role Security is an integral part of our culture at Capital One. It is essential to maintaining our position as an industry leader, and it is the responsibility of each employee to safeguard information, protect it from unauthorized access, and ensure regulatory compliance. Information Security has a significant effect on privacy, consumer confidence, external reputation, and it is a priority on everyone's agenda. Capital One's mission is to change banking for good by bringing humanity, ingenuity and simplicity to banking. The successful candidate will join the Information Security Office (ISO) function for the Capital One UK Division. At Capital One, you will help consult on initiatives, programs, and projects to raise their game in Information Security. You are pragmatic and practical in your understanding of risk and security, but also willing to know when to pull in experts and escalating. You collaborate and innovate with other teams within Capital One to push the envelope. You are comfortable with Cloud Service technologies like Storage Services, Security & Access Control Management, Container Services, and API Implementation and Management. You are familiar with various Cloud computing models to include IaaS, PaaS, and SaaS along with their architectural differences. Security is essential to what we do here, from protecting our customers to our associates. What you'll do The role will involve working across teams within the UK, as well as with our peers in North American business units and teams supporting the company's global cyber security programme. Responsibilities Act as a central point of contact for your line of business to the rest of Capital One's Information Security Office Team. Coordinate and execute proactive Information Security consulting to the business and technology teams covering topics such as Cloud, Infrastructure Security, Data Security, and User Access Management. Influence customers via threat modeling to leverage security capabilities and solutions to shift and integrate security to the left in development processes. Support the identification, management, prioritization and reduction of cyber security risk. Work in an agile environment to deliver secure, robust solutions that meet business requirements and customer expectations. Coaching and mentoring of application owners, users and delivery teams where required. Set, articulate and safeguard the bar for appropriate compliance assurance and risk management in language that the business can understand and engage with. Be a stakeholder for Cloud Productivity Engineering teams and provide Cyber consultancy on topics such as information architecture and data management. Become an expert in Capital One's Information Security capabilities, solutions, policies, procedures and standards. What we're looking for Ability to articulate complex details in a simplified, concise manner upwards to senior leadership as well as sideways/downwards with your peers. Evidence of applying strong critical/analytical thinking and ability to challenge the status quo. Deep understanding of strategic business objectives and the ability to drive results toward those objectives. Ability to engage effectively with a broad range of people and roles, including upper management, IT leaders, and technology vendors. Deep passion for securing modern computing platforms. Practical experience and/or certifications with AWS-cloud is a key part of our work. Desire to work in a fast moving, forward leaning, and modern computing environment. Thirst to continually learn about new technologies. Experience of working well under minimal supervision and effectively navigating through ambiguity. Clear ability to demonstrate calmness and clarity of thought under pressure and maintain confidentiality. Effective written and verbal communication skills. Practical experience in some of the following areas Hands on experience in security architecture and consultancy. Experience in a financial or highly regulated environment. Threat Modeling using MITRE ATT&CK/STRIDE. Cloud Security - IaaS (AWS), PaaS (Salesforce) & SaaS. Experience implementing security solutions surrounding cloud transformation, data management, data storage. Experience with Application Security (OWASP Top 10). Experience utilizing Agile methodologies. PCI DSS, GDPR, PSD2. Information Assurance frameworks. Technical risk analysis, assessment and mitigation. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our office and from home. You'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation. We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes. Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave. Open plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head office has a fully serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible and offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. For more information about our partnership programmes, please visit our Diversity & Inclusion page. Contact information for reasonable adjustment If you require a reasonable adjustment, please contact . All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. Contact information for technical support For technical support or questions about Capital One's recruiting process, please send an email to . Additional disclaimer Capital One does not provide, endorse nor guarantee and is not liable for third party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information based technology company. Still founded led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good. EEO Statement Capital One is committed to diversity in the workplace.
About Us At Versa Networks, we're revolutionizing the way businesses connect, secure, and optimize their networks. Our mission is to secure anywhere, anytime access to anything. As a leader in Secure SD-WAN, SSE (Secure Service Edge), SASE (Secure Access Service Edge) and Next-generation Managed Services, we are empowering organizations across the globe to transform their IT infrastructure for the modern cloud era. Our innovative products enable enterprises to deliver a seamless, scalable, and secure digital experience, no matter where their users, devices, or applications are located. Founded by industry veterans and backed by premier venture capital firms, Versa is a market leader driving innovation and growth as it positions itself for a future IPO. We believe in fostering a culture of innovation, collaboration, and customer success. Our team is comprised of passionate, forward-thinking professionals dedicated to driving the future of networking technology. We encourage creativity, offer opportunities for growth, and provide a dynamic environment where our people can thrive and make an impact. At Versa Networks, we don't just build products - we build relationships, elevate businesses, and shape the digital future. Join us and be part of a fast-paced, cutting-edge company that's making a real difference in how the world connects and communicates. Job Summary As a Security Specialist, you provide technical expertise and guidance in customers' network security and zero trust journey. You will be key in defining technical solutions that secure a customer's key business imperatives. You will evangelize our industry leadership in on-prem, cloud, and security services that establish Versa as the cornerstone in a customer's zero trust architecture. Responsibilities Collaborate with sales teams to recommend and develop customer solutions around the VersaONE platform as well as serve as a subject matter expert in building customer presentations and other collateral Join sales calls with C-level customers to help close our largest and most strategic deals Present to customers as our expert at all levels in the customer hierarchy, from practitioner to senior leadership and evangelize our vision, point of view, and value proposition. Deliver technical demonstrations to customers that showcase the VersaONE platform Help to define and architect solutions that will help our customers strengthen and simplify their security posture Lead conversations about industry trends and emerging changes to the security landscape Responsible for discussing and highlighting product alignment with customer requirements and differentiation Collaborate with sales teams to assist and respond effectively to RFIs/RFPs Discuss, with credibility, competitive offers in the marketplace and position ours as the best alternative Guide the development of training and enablement for our SE teams and partners Identify and shape the top cybersecurity use cases, and provide expert content to campaign and field marketing teams to drive demand for repeatable sales plays Craft articles to be published as blogs containing thought leadership and industry expertise as well as technical pieces for the VersaONE platform Utilize public speaking skills to participate in podcasts, webinars, fireside chats, and panel interviews. Qualifications 5+ years experience in pre-sales/sales engineering within Zero Trust, Networking, Network Security, Enterprise Browser, NAC, DLP, CASB, SaaS Security and/or SSE/SASE Experience in developing zero trust architectures with customers and implementing network security solutions such as NGFW, NAC, DLP, CASB, SaaS Security and/or SSE/SASE products Outstanding customer communication and problem-solving skills Experience in working with customers, demonstrating problem-solving skills and a can-do attitude Solid understanding of NGFW, Network Security, SASE, SD-WAN, CASB, Proxy, DLP and BYOD Solutions Experience with incident response procedures and able to articulate to customers how to integrate VersaONE's visibility/reporting capabilities into their incident response playbook Able to articulate various compliances such as PCI, HIPPA, SOC2, FedRAMP, etc. with customers and architect the VersaONE platform to meet these compliances. Advanced knowledge of on-premise and Cloud-Delivered Network Security Technologies First-hand mastery of issues related to technology usage, and the most common software and technology providers in the ecosystem Able to articulate integrations with 3rd party security products such as SIEM, SOAR or other automation products, EDR/XDR solutions, etc. Experience working in and establishing a variety of supplier/partner relationship models, ideally including insource/outsource and software license models Exceptional public speaking and C-Level customer consultative and relationship skills Research and analytical skills Proven ability to balance a complex workload, with short- and long-term requirements Ability to work autonomously within predefined parameters Location: California, Colorado Applicants must be authorized to work in the US The pay range for this position at commencement of employment in California, Washington, or New York City is expected in the range of $200,000 - $300,000 USD OTE. A candidate's specific pay within this range will depend on a variety of factors, including job-related skills, training, location, experience, relevant education, certifications, and other business and organizational needs. Why Versa? At Versa Networks, we believe in taking care of our people - both professionally and personally. We offer a comprehensive benefits package designed to support the well-being, growth, and work-life balance of our employees. When you join our team, you can expect: Competitive Salary & Incentives: We offer a competitive compensation package with and pre-IPO equity to reward your hard work and dedication. Health & Wellness: Comprehensive medical, dental, and vision insurance plans to ensure you and your family stay healthy and covered. Paid Time Off (PTO): Enjoy a generous PTO policy that includes vacation days, sick leave, and paid holidays to recharge and take care of personal matters. Flexible Work Environment: We understand the importance of work-life balance. Enjoy the flexibility of remote work, and hybrid option to create the work schedule that works best for you. Professional Development: We believe in continuous learning. Access to training, certifications, and educational resources to help you grow in your career and stay ahead of industry trends. Employee Recognition: We celebrate achievements both big and small, with regular recognition programs and awards that highlight your contributions to our collective success. Collaborative Culture: Be part of a dynamic, inclusive, and supportive team where innovation and collaboration are at the heart of everything we do. Parental Leave: Generous parental leave policies to support you during life's important moments. At Versa Networks, our benefits are designed to help you thrive both inside and outside the office. Join us and experience a rewarding, fulfilling career in a supportive environment that values your health, happiness, and success. Versa Networks is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Jan 01, 2026
Full time
About Us At Versa Networks, we're revolutionizing the way businesses connect, secure, and optimize their networks. Our mission is to secure anywhere, anytime access to anything. As a leader in Secure SD-WAN, SSE (Secure Service Edge), SASE (Secure Access Service Edge) and Next-generation Managed Services, we are empowering organizations across the globe to transform their IT infrastructure for the modern cloud era. Our innovative products enable enterprises to deliver a seamless, scalable, and secure digital experience, no matter where their users, devices, or applications are located. Founded by industry veterans and backed by premier venture capital firms, Versa is a market leader driving innovation and growth as it positions itself for a future IPO. We believe in fostering a culture of innovation, collaboration, and customer success. Our team is comprised of passionate, forward-thinking professionals dedicated to driving the future of networking technology. We encourage creativity, offer opportunities for growth, and provide a dynamic environment where our people can thrive and make an impact. At Versa Networks, we don't just build products - we build relationships, elevate businesses, and shape the digital future. Join us and be part of a fast-paced, cutting-edge company that's making a real difference in how the world connects and communicates. Job Summary As a Security Specialist, you provide technical expertise and guidance in customers' network security and zero trust journey. You will be key in defining technical solutions that secure a customer's key business imperatives. You will evangelize our industry leadership in on-prem, cloud, and security services that establish Versa as the cornerstone in a customer's zero trust architecture. Responsibilities Collaborate with sales teams to recommend and develop customer solutions around the VersaONE platform as well as serve as a subject matter expert in building customer presentations and other collateral Join sales calls with C-level customers to help close our largest and most strategic deals Present to customers as our expert at all levels in the customer hierarchy, from practitioner to senior leadership and evangelize our vision, point of view, and value proposition. Deliver technical demonstrations to customers that showcase the VersaONE platform Help to define and architect solutions that will help our customers strengthen and simplify their security posture Lead conversations about industry trends and emerging changes to the security landscape Responsible for discussing and highlighting product alignment with customer requirements and differentiation Collaborate with sales teams to assist and respond effectively to RFIs/RFPs Discuss, with credibility, competitive offers in the marketplace and position ours as the best alternative Guide the development of training and enablement for our SE teams and partners Identify and shape the top cybersecurity use cases, and provide expert content to campaign and field marketing teams to drive demand for repeatable sales plays Craft articles to be published as blogs containing thought leadership and industry expertise as well as technical pieces for the VersaONE platform Utilize public speaking skills to participate in podcasts, webinars, fireside chats, and panel interviews. Qualifications 5+ years experience in pre-sales/sales engineering within Zero Trust, Networking, Network Security, Enterprise Browser, NAC, DLP, CASB, SaaS Security and/or SSE/SASE Experience in developing zero trust architectures with customers and implementing network security solutions such as NGFW, NAC, DLP, CASB, SaaS Security and/or SSE/SASE products Outstanding customer communication and problem-solving skills Experience in working with customers, demonstrating problem-solving skills and a can-do attitude Solid understanding of NGFW, Network Security, SASE, SD-WAN, CASB, Proxy, DLP and BYOD Solutions Experience with incident response procedures and able to articulate to customers how to integrate VersaONE's visibility/reporting capabilities into their incident response playbook Able to articulate various compliances such as PCI, HIPPA, SOC2, FedRAMP, etc. with customers and architect the VersaONE platform to meet these compliances. Advanced knowledge of on-premise and Cloud-Delivered Network Security Technologies First-hand mastery of issues related to technology usage, and the most common software and technology providers in the ecosystem Able to articulate integrations with 3rd party security products such as SIEM, SOAR or other automation products, EDR/XDR solutions, etc. Experience working in and establishing a variety of supplier/partner relationship models, ideally including insource/outsource and software license models Exceptional public speaking and C-Level customer consultative and relationship skills Research and analytical skills Proven ability to balance a complex workload, with short- and long-term requirements Ability to work autonomously within predefined parameters Location: California, Colorado Applicants must be authorized to work in the US The pay range for this position at commencement of employment in California, Washington, or New York City is expected in the range of $200,000 - $300,000 USD OTE. A candidate's specific pay within this range will depend on a variety of factors, including job-related skills, training, location, experience, relevant education, certifications, and other business and organizational needs. Why Versa? At Versa Networks, we believe in taking care of our people - both professionally and personally. We offer a comprehensive benefits package designed to support the well-being, growth, and work-life balance of our employees. When you join our team, you can expect: Competitive Salary & Incentives: We offer a competitive compensation package with and pre-IPO equity to reward your hard work and dedication. Health & Wellness: Comprehensive medical, dental, and vision insurance plans to ensure you and your family stay healthy and covered. Paid Time Off (PTO): Enjoy a generous PTO policy that includes vacation days, sick leave, and paid holidays to recharge and take care of personal matters. Flexible Work Environment: We understand the importance of work-life balance. Enjoy the flexibility of remote work, and hybrid option to create the work schedule that works best for you. Professional Development: We believe in continuous learning. Access to training, certifications, and educational resources to help you grow in your career and stay ahead of industry trends. Employee Recognition: We celebrate achievements both big and small, with regular recognition programs and awards that highlight your contributions to our collective success. Collaborative Culture: Be part of a dynamic, inclusive, and supportive team where innovation and collaboration are at the heart of everything we do. Parental Leave: Generous parental leave policies to support you during life's important moments. At Versa Networks, our benefits are designed to help you thrive both inside and outside the office. Join us and experience a rewarding, fulfilling career in a supportive environment that values your health, happiness, and success. Versa Networks is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.