Consortium Professional Recruitment Ltd
Sutton-on-hull, Yorkshire
IT Support Engineer Location: Hull Salary: £25,000 - £30,000 Are you an IT Support Engineer who enjoys variety, ownership, and getting involved in projects not just tickets? We re partnering with a growing, multi-site business to recruit an IT Support Engineer into a close-knit technical team. This is a hands-on, user-facing role where you ll have real autonomy, exposure to infrastructure and data projects, and the chance to make a visible impact across the business. This is a highly user-facing position where no two days are the same. You ll be the go-to person for colleagues across the business supporting everything from day-to-day troubleshooting to assisting with exciting new IT and data projects. What you ll be doing: Acting as the first point of contact for IT support across three sites and remote users Troubleshooting hardware, software, and network issues Installing, configuring, and maintaining IT systems including servers, networks, and desktop devices Managing Active Directory, DNS, DHCP, O365, SharePoint, and Exchange users Overseeing data backups, system security, and patch management Supporting data reporting and analytics using tools like PostgreSQL, HFSQL, and MSSQL Getting involved in new IT projects such as e-commerce and data analytics developments What we re looking for: Proven experience supporting end users in a multi-site IT environment Strong problem-solving and organisational skills Confident communicator with a customer-focused mindset Familiarity with tools such as ticketing systems, MS Active Directory, and MS Server A proactive approach and willingness to learn new technologies Desirable but not essential: Exposure to Power BI, Docuware, or Merlin ERP Basic coding knowledge or scripting experience Why you ll love it here: You ll be joining a supportive team where your ideas are valued and your work genuinely makes a difference. The role offers plenty of variety, autonomy, and opportunities to develop your technical skillset in a collaborative, people-focused environment. Consortium Professional Recruitment Ltd are a professional level recruitment consultancy specialising in the delivery of high relevance recruitment services on behalf of our clients across the UK. We regularly receive large responses to our advertising which can make providing individual feedback to every applicant challenging. If you haven t received a reply from us within 14 days of your application, we regret to say your application has been unsuccessful on this occasion. We have a policy of retaining your details for future vacancies unless you request otherwise. To learn more about our services, please visit (url removed)
Jan 07, 2026
Full time
IT Support Engineer Location: Hull Salary: £25,000 - £30,000 Are you an IT Support Engineer who enjoys variety, ownership, and getting involved in projects not just tickets? We re partnering with a growing, multi-site business to recruit an IT Support Engineer into a close-knit technical team. This is a hands-on, user-facing role where you ll have real autonomy, exposure to infrastructure and data projects, and the chance to make a visible impact across the business. This is a highly user-facing position where no two days are the same. You ll be the go-to person for colleagues across the business supporting everything from day-to-day troubleshooting to assisting with exciting new IT and data projects. What you ll be doing: Acting as the first point of contact for IT support across three sites and remote users Troubleshooting hardware, software, and network issues Installing, configuring, and maintaining IT systems including servers, networks, and desktop devices Managing Active Directory, DNS, DHCP, O365, SharePoint, and Exchange users Overseeing data backups, system security, and patch management Supporting data reporting and analytics using tools like PostgreSQL, HFSQL, and MSSQL Getting involved in new IT projects such as e-commerce and data analytics developments What we re looking for: Proven experience supporting end users in a multi-site IT environment Strong problem-solving and organisational skills Confident communicator with a customer-focused mindset Familiarity with tools such as ticketing systems, MS Active Directory, and MS Server A proactive approach and willingness to learn new technologies Desirable but not essential: Exposure to Power BI, Docuware, or Merlin ERP Basic coding knowledge or scripting experience Why you ll love it here: You ll be joining a supportive team where your ideas are valued and your work genuinely makes a difference. The role offers plenty of variety, autonomy, and opportunities to develop your technical skillset in a collaborative, people-focused environment. Consortium Professional Recruitment Ltd are a professional level recruitment consultancy specialising in the delivery of high relevance recruitment services on behalf of our clients across the UK. We regularly receive large responses to our advertising which can make providing individual feedback to every applicant challenging. If you haven t received a reply from us within 14 days of your application, we regret to say your application has been unsuccessful on this occasion. We have a policy of retaining your details for future vacancies unless you request otherwise. To learn more about our services, please visit (url removed)
Overview Ready to take your IT career to the next level? A leading global private equity firm with a strong track record of backing and scaling high-growth companies across Europe and North America is seeking an IT Support Engineer for its London office. With billions in assets under management and a reputation for building lasting partnerships with innovative businesses, the organisation is recognised for its agile approach to investment and commitment to fostering growth across diverse industries. This role offers the opportunity to deliver 1st and 2nd line IT support to a dynamic user base, while collaborating with teams across European offices and the US. It's a chance to take ownership of technical support, strengthen end-user relationships, and contribute to strategic IT projects in a fast-growing global environment. Looking for an opportunity to grow with a world-class investment leader? Apply now! Responsibilities Provide hands-on 1st and 2nd line support across laptops, desktops, and mobile devices (primarily Windows, with some Mac OS exposure) Troubleshoot and resolve Microsoft Office 365, Intune, and endpoint issues confidently and efficiently Support users in London and Europe while collaborating with US IT teams for seamless operations Manage user accounts, hardware setup, application support, and day-to-day troubleshooting with a customer-first mindset Proactively identify and implement improvements, bringing your ideas and solutions forward Get involved in IT projects and process improvement initiatives as the firm evolves Requirements 5+ years of IT Support experience (industry background flexible: finance, legal, professional services, or elsewhere) Solid knowledge of Microsoft Office 365, Intune, and endpoint troubleshooting Exposure to Mac OS is a plus Strong communication skills and a passion for delivering exceptional support A proactive, problem-solving mindset with the ability to work independently Eagerness to grow in a high-performing environment while supporting senior stakeholders Benefits Opportunity to take ownership and build strong internal relationships Get involved in interesting projects and continuous improvements A collaborative, high-calibre environment within private equity Scope to expand your skillset and career within a growing global firm Discretionary bonus Private healthcare Location Central London - on-site Salary £50-60k
Jan 06, 2026
Full time
Overview Ready to take your IT career to the next level? A leading global private equity firm with a strong track record of backing and scaling high-growth companies across Europe and North America is seeking an IT Support Engineer for its London office. With billions in assets under management and a reputation for building lasting partnerships with innovative businesses, the organisation is recognised for its agile approach to investment and commitment to fostering growth across diverse industries. This role offers the opportunity to deliver 1st and 2nd line IT support to a dynamic user base, while collaborating with teams across European offices and the US. It's a chance to take ownership of technical support, strengthen end-user relationships, and contribute to strategic IT projects in a fast-growing global environment. Looking for an opportunity to grow with a world-class investment leader? Apply now! Responsibilities Provide hands-on 1st and 2nd line support across laptops, desktops, and mobile devices (primarily Windows, with some Mac OS exposure) Troubleshoot and resolve Microsoft Office 365, Intune, and endpoint issues confidently and efficiently Support users in London and Europe while collaborating with US IT teams for seamless operations Manage user accounts, hardware setup, application support, and day-to-day troubleshooting with a customer-first mindset Proactively identify and implement improvements, bringing your ideas and solutions forward Get involved in IT projects and process improvement initiatives as the firm evolves Requirements 5+ years of IT Support experience (industry background flexible: finance, legal, professional services, or elsewhere) Solid knowledge of Microsoft Office 365, Intune, and endpoint troubleshooting Exposure to Mac OS is a plus Strong communication skills and a passion for delivering exceptional support A proactive, problem-solving mindset with the ability to work independently Eagerness to grow in a high-performing environment while supporting senior stakeholders Benefits Opportunity to take ownership and build strong internal relationships Get involved in interesting projects and continuous improvements A collaborative, high-calibre environment within private equity Scope to expand your skillset and career within a growing global firm Discretionary bonus Private healthcare Location Central London - on-site Salary £50-60k
Job Title: Desktop Compliance Administrator Smart Metering Location: Brentwood, Essex Contract Type: Full-time, Permanent Reports To: Contracts Manager Role Overview We are looking for a detail-oriented and proactive Desktop Compliance Administrator to support our Smart Metering Contract across Essex and Suffolk. The successful candidate will play a crucial role in ensuring the accuracy, completeness, and compliance of all installation and reinstatement documentation submitted to the client. This role is essential for maintaining data integrity, ensuring photographic and statutory evidence is complete, and helping the wider delivery team remain fully compliant with client and regulatory standards, including NRSWA. Key Responsibilities Compliance Checks: Review job packs, photographs, and reinstatement records to ensure all required evidence is present, accurate, and meets contractual and regulatory requirements (e.g., NRSWA, client standards). Data Validation & Submissions: Ensure all smart metering installation records, including reinstatement details, are correctly logged and submitted to CLC & Client systems in accordance with timeframes set by the Commercial & Operational team. Photo & Evidence Management: Check and ensure all site photos are catalogued on the CRM and client systems (before, during, after), ensuring geotags, timestamps, and site IDs are correctly recorded. Liaison with Field Teams: Communicate with engineers and supervisors to resolve missing data, incorrect records, or incomplete reinstatement evidence. Administrative Support: Provide day-to-day administrative support to the wider smart metering team including documentation, reporting, data entry, and responding to internal and external queries. Reporting & Analysis: Produce regular compliance and reinstatement performance reports for the operational & commercial teams, as well as client reviews. System Maintenance: Work with internal databases, asset management systems, and client portals to maintain accurate and up-to-date records. Ideal Candidate Profile Experience: Previous experience in a compliance, administrative, or coordination role within the utilities or smart metering industry Strong knowledge of reinstatement processes and NRSWA requirements Familiarity with smart metering operations and back-office processes Skills & Attributes: High attention to detail and accuracy Strong organisational and multitasking skills Excellent communication and interpersonal skills Proficient in Microsoft Office (Excel, Outlook, Word) Ability to work independently and as part of a delivery team Desirable Qualifications NRSWA awareness (Supervisory or Operative level desirable) Knowledge of photographic evidence standards for reinstatement work Experience using compliance platforms or asset management & CRM systems Understanding of utility regulations and reinstatement codes of practice What We Offer Competitive salary Training and development opportunities Supportive and collaborative working environment Opportunity to work on a key infrastructure project for Essex & Suffolk Base Location: Office-based (Brentwood Depot) Working Hours: Monday to Friday, 40 hours per week
Jan 06, 2026
Full time
Job Title: Desktop Compliance Administrator Smart Metering Location: Brentwood, Essex Contract Type: Full-time, Permanent Reports To: Contracts Manager Role Overview We are looking for a detail-oriented and proactive Desktop Compliance Administrator to support our Smart Metering Contract across Essex and Suffolk. The successful candidate will play a crucial role in ensuring the accuracy, completeness, and compliance of all installation and reinstatement documentation submitted to the client. This role is essential for maintaining data integrity, ensuring photographic and statutory evidence is complete, and helping the wider delivery team remain fully compliant with client and regulatory standards, including NRSWA. Key Responsibilities Compliance Checks: Review job packs, photographs, and reinstatement records to ensure all required evidence is present, accurate, and meets contractual and regulatory requirements (e.g., NRSWA, client standards). Data Validation & Submissions: Ensure all smart metering installation records, including reinstatement details, are correctly logged and submitted to CLC & Client systems in accordance with timeframes set by the Commercial & Operational team. Photo & Evidence Management: Check and ensure all site photos are catalogued on the CRM and client systems (before, during, after), ensuring geotags, timestamps, and site IDs are correctly recorded. Liaison with Field Teams: Communicate with engineers and supervisors to resolve missing data, incorrect records, or incomplete reinstatement evidence. Administrative Support: Provide day-to-day administrative support to the wider smart metering team including documentation, reporting, data entry, and responding to internal and external queries. Reporting & Analysis: Produce regular compliance and reinstatement performance reports for the operational & commercial teams, as well as client reviews. System Maintenance: Work with internal databases, asset management systems, and client portals to maintain accurate and up-to-date records. Ideal Candidate Profile Experience: Previous experience in a compliance, administrative, or coordination role within the utilities or smart metering industry Strong knowledge of reinstatement processes and NRSWA requirements Familiarity with smart metering operations and back-office processes Skills & Attributes: High attention to detail and accuracy Strong organisational and multitasking skills Excellent communication and interpersonal skills Proficient in Microsoft Office (Excel, Outlook, Word) Ability to work independently and as part of a delivery team Desirable Qualifications NRSWA awareness (Supervisory or Operative level desirable) Knowledge of photographic evidence standards for reinstatement work Experience using compliance platforms or asset management & CRM systems Understanding of utility regulations and reinstatement codes of practice What We Offer Competitive salary Training and development opportunities Supportive and collaborative working environment Opportunity to work on a key infrastructure project for Essex & Suffolk Base Location: Office-based (Brentwood Depot) Working Hours: Monday to Friday, 40 hours per week
Get Staffed Online Recruitment Limited
Ringwood, Hampshire
Project Manager Location: Ringwood, Hampshire, + Hybrid home working Salary: £40,000 £45,000 DOE + Profit Share and Benefits Hours: 37.5 hours per week Contract: Full time, Permanent role The Role This is a fantastic career opportunity for an experienced Project Manager who enjoys the challenges of working on multiple projects concurrently, delivering exceptionally high-quality projects for our client s customers. In this role you will engage with customers to help design and deliver projects which fit with their business needs and IT strategies, using PRINCE2 based methodology. Responsible for compiling Project Documentation such as PIDs, Highlight Reports, End of Project Reports etc. Managing relationships and communication with end users, customers, internal departments and third-party organisations. Managing and reporting project time and cost against budget. Ensure project risks and issues are identified, managed and mitigation plans are in place. Transition project deliverable into live service. Skills and Experience To succeed in this role, you ll need to hold a Prince2 Practitioner, ITIL, PMP or equivalent qualification and have an understanding or experience in some of the technologies being deployed, i.e. Desktop Refresh projects, Server Replacements, Network Infrastructure or Cloud Infrastructure deployments. Excellent interpersonal skills. Excellent time management skills. Experience managing projects. Strong verbal and written communication skills, and keen eye on attention to detail. Advanced Knowledge of Microsoft applications including, MS Excel, Word, PowerPoint and Visio. This role is subject to a standard DBS check. The Package: Ongoing training and support. Company Profit Share (first £3,600 is tax free). 22 days annual leave plus bank holidays, increasing with length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Company sick pay policy. Pension Scheme. Private Medical Insurance including dental. Free Parking. Hybrid Working after completion of probation. Fresh fruit, the occasional pizza and a posh coffee machine! Our Client Our client has been a specialist IT Infrastructure and Support Services provider for over 25 years. They are an Employee Ownership Trust a growing company. They are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Their core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. They encourage progression within themselves for their colleagues, offering opportunities in other teams and departments. Join their friendly company, where a great team and a positive culture await you.
Jan 06, 2026
Full time
Project Manager Location: Ringwood, Hampshire, + Hybrid home working Salary: £40,000 £45,000 DOE + Profit Share and Benefits Hours: 37.5 hours per week Contract: Full time, Permanent role The Role This is a fantastic career opportunity for an experienced Project Manager who enjoys the challenges of working on multiple projects concurrently, delivering exceptionally high-quality projects for our client s customers. In this role you will engage with customers to help design and deliver projects which fit with their business needs and IT strategies, using PRINCE2 based methodology. Responsible for compiling Project Documentation such as PIDs, Highlight Reports, End of Project Reports etc. Managing relationships and communication with end users, customers, internal departments and third-party organisations. Managing and reporting project time and cost against budget. Ensure project risks and issues are identified, managed and mitigation plans are in place. Transition project deliverable into live service. Skills and Experience To succeed in this role, you ll need to hold a Prince2 Practitioner, ITIL, PMP or equivalent qualification and have an understanding or experience in some of the technologies being deployed, i.e. Desktop Refresh projects, Server Replacements, Network Infrastructure or Cloud Infrastructure deployments. Excellent interpersonal skills. Excellent time management skills. Experience managing projects. Strong verbal and written communication skills, and keen eye on attention to detail. Advanced Knowledge of Microsoft applications including, MS Excel, Word, PowerPoint and Visio. This role is subject to a standard DBS check. The Package: Ongoing training and support. Company Profit Share (first £3,600 is tax free). 22 days annual leave plus bank holidays, increasing with length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Company sick pay policy. Pension Scheme. Private Medical Insurance including dental. Free Parking. Hybrid Working after completion of probation. Fresh fruit, the occasional pizza and a posh coffee machine! Our Client Our client has been a specialist IT Infrastructure and Support Services provider for over 25 years. They are an Employee Ownership Trust a growing company. They are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Their core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. They encourage progression within themselves for their colleagues, offering opportunities in other teams and departments. Join their friendly company, where a great team and a positive culture await you.
1st Line Support Helpdesk Analyst Paddock Wood 25k - 30k DOE Do you have experience of working in a MSP? Are you looking to advance your career in IT? Maybe you have some 1st line Support experience and are looking to progress your career with a leading MSP? Looking for a company to invest in your Training? Ideally we are looking or candidates from a Managed Services Background but will consider other candidates who have a customer focused attitude. As part of the dedicated Services Desk, the 1st Line Support Helpdesk Analyst will work closely with the team supporting and helping clients succeed through technology. As first line support, you will be the first point of contact, providing exceptional telephone and remote support and if necessary an onsite response Due to the fast pace of a 1st line team, we require 1st line engineers to work from the office 5 days a week. Working hours are 8.30am to 17:30 This is a fun and rewarding environment where people are looked after and enabled to reach their full potential Duties Provide Remote/Onsite 1st Line support to clients relating to their core technologies - Microsoft 365, SharePoint, MS Desktop (Windows 11), Switches, Routers, Firewalls (WatchGuard), DHCP, DNS, MS Office (365), Antivirus, Printers & Active Directory First point of contact for support calls Installation work of core technologies - Microsoft 365, SharePoint, MS Desktop (Windows 11), Switches, Routers, Firewalls (WatchGuard), DHCP, DNS, MS Office (365), Antivirus, Printers & Active Directory Achieve both personal and team Golden KPIs targets such as customer satisfaction Working in order of SLA and priority of tickets System documentation Requirements Great customer service skills Positive and passionate about technology Good problem solving skills 1st Line level Experience with most of our core technologies: Microsoft 365, SharePoint, MS Desktop (Windows 11), Switches, Routers, Firewalls (WatchGuard), DHCP, DNS, MS Office (2010/365), Antivirus, Printers & Active Directory Benefits 25 days holiday Your Birthday as a bonus annual leave day Annual Staff Bonus Pension scheme 2 weeks of dedicated training days Service Desk gamification rewards Free onsite parking Ride2work Scheme Fully airconditioned offices Onsite Games Room Dress down Fridays Unlimited free fruit and soft drinks. Beans to cup coffee machine Company paid quarterly social events New client introduction bonus New staff introduction bonus Regular anonymous pulse surveys to help us help you PerkBox discounts and offers Our client values diversity and operates a fair recruitment process free of discrimination. Due to the nature of this role, candidates will be expected to pass security clearance.
Jan 05, 2026
Full time
1st Line Support Helpdesk Analyst Paddock Wood 25k - 30k DOE Do you have experience of working in a MSP? Are you looking to advance your career in IT? Maybe you have some 1st line Support experience and are looking to progress your career with a leading MSP? Looking for a company to invest in your Training? Ideally we are looking or candidates from a Managed Services Background but will consider other candidates who have a customer focused attitude. As part of the dedicated Services Desk, the 1st Line Support Helpdesk Analyst will work closely with the team supporting and helping clients succeed through technology. As first line support, you will be the first point of contact, providing exceptional telephone and remote support and if necessary an onsite response Due to the fast pace of a 1st line team, we require 1st line engineers to work from the office 5 days a week. Working hours are 8.30am to 17:30 This is a fun and rewarding environment where people are looked after and enabled to reach their full potential Duties Provide Remote/Onsite 1st Line support to clients relating to their core technologies - Microsoft 365, SharePoint, MS Desktop (Windows 11), Switches, Routers, Firewalls (WatchGuard), DHCP, DNS, MS Office (365), Antivirus, Printers & Active Directory First point of contact for support calls Installation work of core technologies - Microsoft 365, SharePoint, MS Desktop (Windows 11), Switches, Routers, Firewalls (WatchGuard), DHCP, DNS, MS Office (365), Antivirus, Printers & Active Directory Achieve both personal and team Golden KPIs targets such as customer satisfaction Working in order of SLA and priority of tickets System documentation Requirements Great customer service skills Positive and passionate about technology Good problem solving skills 1st Line level Experience with most of our core technologies: Microsoft 365, SharePoint, MS Desktop (Windows 11), Switches, Routers, Firewalls (WatchGuard), DHCP, DNS, MS Office (2010/365), Antivirus, Printers & Active Directory Benefits 25 days holiday Your Birthday as a bonus annual leave day Annual Staff Bonus Pension scheme 2 weeks of dedicated training days Service Desk gamification rewards Free onsite parking Ride2work Scheme Fully airconditioned offices Onsite Games Room Dress down Fridays Unlimited free fruit and soft drinks. Beans to cup coffee machine Company paid quarterly social events New client introduction bonus New staff introduction bonus Regular anonymous pulse surveys to help us help you PerkBox discounts and offers Our client values diversity and operates a fair recruitment process free of discrimination. Due to the nature of this role, candidates will be expected to pass security clearance.
2nd Line Support Engineer - EUC, Microsoft & Networking Location: LONDON 3 or 4 days on site due to nature of role Type: Full-Time Permanent Industry: IT Are you passionate about solving technical challenges and supporting cutting-edge software solutions? Join our growing team as a 2nd Line Support Engineer , where you'll play a key role in maintaining and enhancing the performance of our software systems across Europe. About Us We're a leading provider of software solutions, helping cities and private operators streamline mobility and improve user experience. Our technology integrates cloud-based platforms, mobile apps, and IoT devices to deliver smarter AT driven software Your Role As a 2nd Line Support Engineer, you'll be the technical backbone of our support operations, handling escalations from 1st line teams and working closely with engineering to resolve complex issues. Key Responsibilities: Provide 2nd line technical support across EUC (End User Computing), Microsoft technologies (Windows 10/11, M365, Azure), and networking (TCP/IP, DNS, DHCP, LAN/WAN). Troubleshoot and resolve incidents related to including integrations with hardware and cloud services. Collaborate with development and infrastructure teams to identify root causes and implement long-term fixes. Maintain documentation and contribute to knowledge base articles to support continuous improvement. Support onboarding and configuration of new customer environments. Ensure compliance with ITIL processes and SLAs. What We're Looking For: Proven experience in a 2nd line support or IT operations role. Strong knowledge of Microsoft technologies: Windows OS, Active Directory, M365, Azure. Solid understanding of networking fundamentals: routing, switching, firewalls, VPNs. Experience with EUC tools and remote support platforms. Excellent problem-solving skills and customer service mindset. People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
Jan 04, 2026
Full time
2nd Line Support Engineer - EUC, Microsoft & Networking Location: LONDON 3 or 4 days on site due to nature of role Type: Full-Time Permanent Industry: IT Are you passionate about solving technical challenges and supporting cutting-edge software solutions? Join our growing team as a 2nd Line Support Engineer , where you'll play a key role in maintaining and enhancing the performance of our software systems across Europe. About Us We're a leading provider of software solutions, helping cities and private operators streamline mobility and improve user experience. Our technology integrates cloud-based platforms, mobile apps, and IoT devices to deliver smarter AT driven software Your Role As a 2nd Line Support Engineer, you'll be the technical backbone of our support operations, handling escalations from 1st line teams and working closely with engineering to resolve complex issues. Key Responsibilities: Provide 2nd line technical support across EUC (End User Computing), Microsoft technologies (Windows 10/11, M365, Azure), and networking (TCP/IP, DNS, DHCP, LAN/WAN). Troubleshoot and resolve incidents related to including integrations with hardware and cloud services. Collaborate with development and infrastructure teams to identify root causes and implement long-term fixes. Maintain documentation and contribute to knowledge base articles to support continuous improvement. Support onboarding and configuration of new customer environments. Ensure compliance with ITIL processes and SLAs. What We're Looking For: Proven experience in a 2nd line support or IT operations role. Strong knowledge of Microsoft technologies: Windows OS, Active Directory, M365, Azure. Solid understanding of networking fundamentals: routing, switching, firewalls, VPNs. Experience with EUC tools and remote support platforms. Excellent problem-solving skills and customer service mindset. People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
Graduate Geo-Environmental Consultant Location: Birmingham Reference: BY Salary: 26,000 - 30,000. Are you a Geology, Geoscience, Earth Sciences or Geotechnical Engineering Grad? Are you seeking a new position in the West Midlands? This is the role for you! An exciting opportunity for a Graduate Geo-Environmental Consultant to join a team of specialists has presented itself near Coventry. With plenty of new and exciting projects to work on, the position offers excellent career progression prosects for individuals looking for the first step in their career. The Gradute Geo-Environmental Consultant selected will be provided with: A top salary ( 26,000 - 30,000). Company pension and benefits scheme. Annual salary and progression reviews. Excellent training. Continued Professional Development and career opportunities. Inclusive, friendly and supportive team of specialists to work with. The Graduate Geo-Environmental Consultant role will involve carrying out Phase 1 Desktop studies, site investigations, writing factual and interpretive reports, ground water and gas monitoring, soil sampling and borehole logging. You'll also be expected to help support and mentor junior team members and liaise with clients. Therefore the Graduate Geo-Environmental Consultant successful will: Have a degree in geology, geoscience, earth science or geotechnical engineering. be willing to work in a hands on role amongst a team. Hold a clean and valid UK Driving licence. Live in or near to Coventry. Have a full right to work in the UK. If you are interested in this or other roles in Geo-Environmental Engineering/Consulting roles please do not hesitate to contact Beth Young on (url removed) or call (phone number removed). We have many more vacancies available on our website. Please refer to (url removed). This is a permanent role. Penguin Recruitment is operating as a Recruitment Agency in respect to this position.
Jan 02, 2026
Full time
Graduate Geo-Environmental Consultant Location: Birmingham Reference: BY Salary: 26,000 - 30,000. Are you a Geology, Geoscience, Earth Sciences or Geotechnical Engineering Grad? Are you seeking a new position in the West Midlands? This is the role for you! An exciting opportunity for a Graduate Geo-Environmental Consultant to join a team of specialists has presented itself near Coventry. With plenty of new and exciting projects to work on, the position offers excellent career progression prosects for individuals looking for the first step in their career. The Gradute Geo-Environmental Consultant selected will be provided with: A top salary ( 26,000 - 30,000). Company pension and benefits scheme. Annual salary and progression reviews. Excellent training. Continued Professional Development and career opportunities. Inclusive, friendly and supportive team of specialists to work with. The Graduate Geo-Environmental Consultant role will involve carrying out Phase 1 Desktop studies, site investigations, writing factual and interpretive reports, ground water and gas monitoring, soil sampling and borehole logging. You'll also be expected to help support and mentor junior team members and liaise with clients. Therefore the Graduate Geo-Environmental Consultant successful will: Have a degree in geology, geoscience, earth science or geotechnical engineering. be willing to work in a hands on role amongst a team. Hold a clean and valid UK Driving licence. Live in or near to Coventry. Have a full right to work in the UK. If you are interested in this or other roles in Geo-Environmental Engineering/Consulting roles please do not hesitate to contact Beth Young on (url removed) or call (phone number removed). We have many more vacancies available on our website. Please refer to (url removed). This is a permanent role. Penguin Recruitment is operating as a Recruitment Agency in respect to this position.
C.I. Manager Job Type: Full Time (37 hours per week). Fixed term contract for 12 months. Location : Flexible / Huddersfield Salary : £35,000 - £38,000 per annum Reports to: Brand Transformation Overview of our Design Workstream Principle specialises in helping our clients to create, shape, plan and implement their brand, Corporate and Visual Identities around the world. We work across multiple different sectors, including Retail, Automotive, Banking, Healthcare, Transportation and Corporate office / workplace. We are a global business and as such we work with our clients to run rollout programmes of activity, wherever they may be based, around the world. Our in-house design management capability is a fundamental workstream of our Programme Management and Implementation infrastructure as well as bring intrinsically linked to our creative design consultancy business. Role: This role is to work directly with an automotive client to support them with creating, developing, and articulating their corporate and visual identity standards across their wider business stakeholders to provide them with deliverable design solutions and a consistent look and feel to their network of facilities. The role is UK based, but it will support a Global rollout programme of work. Key Responsibilities: Responsible for the quality of the Corporate and Visual Identity guidelines and how they are applied across all projects within the portfolio. Ensures that the content and requirements of the Corporate and Visual Identity guidelines are of a consistent quality. Support the development of any updates to the Corporate and Visual Identity manual. Provide architectural guidance to all current and upcoming projects, so that all projects comply with the Corporate and Visual Identity guidelines. Support and guide on the design intent pack process and manage the approvals process. Provide recommendations on architectural drawings & design schemes. Leads the communications between the client requirements and the design teams in each work-stream. Acts as the point of escalation for design decisions that are outside of the normal design guidance. Makes suggestions for value engineering, or better design solutions that enables improvements in time, cost & quality of installations. Develop and maintain a tracking system for the projects & drawings reviewed. Support the training of all third-party architects in the core principles of the Corporate and Visual Identity concept to ensure consistent application globally Managing enquiries and responses to Corporate and Visual Identity related questions and queries. Provide guidance on the approval of facility plans and advise on potential variations from the standards. Management of the local variation governance process. Processing and uploading project documentation / drawing reviews to the portal. Liaise with key regional and market stakeholders to provide support in the implementation of the programme. Facilitate communication between the key design, supplier and dealer points of contact. Oversee and support any product development with the approved supply chain. Collate and review technical drawings from the supply chain. Manage compliance of facility plans, advising globally and locally where appropriate gateways and processes are not being followed. Conduct or coordinate desktop compliance reviews, comprehensively reviewing sites and recording compliance data, making recommendations to the region for improvement. Update and maintenance of data management portal, supporting the reporting process. Obtain Retailer facility cost from completed projects (where possible). Collate and maintain information on CI costing elements (where possible). Ensure collation of high-resolution photographs for each completed facility, ensuring they are shared and saved on the management information system. Work on ad-hoc projects as required. Knowledge, Skills & Attributes: Essential Client Focussed, with excellent client management skills. Flexible approach. Willing to travel, including outside of the UK as required. Strong attention to detail with relevant experience preferable. Excellent organisational skills, focused and the ability to multi-task, prioritise projects and meet deadlines in an ever changing, fast paced environment. Desirable Proficient in design software, such as 2D AutoCAD, Photoshop, In Design, Sketch Up. Experience in commercial space planning. To Apply If you feel you are a suitable candidate and would like to work for Principle Global, please do not hesitate to apply.
Jan 01, 2026
Full time
C.I. Manager Job Type: Full Time (37 hours per week). Fixed term contract for 12 months. Location : Flexible / Huddersfield Salary : £35,000 - £38,000 per annum Reports to: Brand Transformation Overview of our Design Workstream Principle specialises in helping our clients to create, shape, plan and implement their brand, Corporate and Visual Identities around the world. We work across multiple different sectors, including Retail, Automotive, Banking, Healthcare, Transportation and Corporate office / workplace. We are a global business and as such we work with our clients to run rollout programmes of activity, wherever they may be based, around the world. Our in-house design management capability is a fundamental workstream of our Programme Management and Implementation infrastructure as well as bring intrinsically linked to our creative design consultancy business. Role: This role is to work directly with an automotive client to support them with creating, developing, and articulating their corporate and visual identity standards across their wider business stakeholders to provide them with deliverable design solutions and a consistent look and feel to their network of facilities. The role is UK based, but it will support a Global rollout programme of work. Key Responsibilities: Responsible for the quality of the Corporate and Visual Identity guidelines and how they are applied across all projects within the portfolio. Ensures that the content and requirements of the Corporate and Visual Identity guidelines are of a consistent quality. Support the development of any updates to the Corporate and Visual Identity manual. Provide architectural guidance to all current and upcoming projects, so that all projects comply with the Corporate and Visual Identity guidelines. Support and guide on the design intent pack process and manage the approvals process. Provide recommendations on architectural drawings & design schemes. Leads the communications between the client requirements and the design teams in each work-stream. Acts as the point of escalation for design decisions that are outside of the normal design guidance. Makes suggestions for value engineering, or better design solutions that enables improvements in time, cost & quality of installations. Develop and maintain a tracking system for the projects & drawings reviewed. Support the training of all third-party architects in the core principles of the Corporate and Visual Identity concept to ensure consistent application globally Managing enquiries and responses to Corporate and Visual Identity related questions and queries. Provide guidance on the approval of facility plans and advise on potential variations from the standards. Management of the local variation governance process. Processing and uploading project documentation / drawing reviews to the portal. Liaise with key regional and market stakeholders to provide support in the implementation of the programme. Facilitate communication between the key design, supplier and dealer points of contact. Oversee and support any product development with the approved supply chain. Collate and review technical drawings from the supply chain. Manage compliance of facility plans, advising globally and locally where appropriate gateways and processes are not being followed. Conduct or coordinate desktop compliance reviews, comprehensively reviewing sites and recording compliance data, making recommendations to the region for improvement. Update and maintenance of data management portal, supporting the reporting process. Obtain Retailer facility cost from completed projects (where possible). Collate and maintain information on CI costing elements (where possible). Ensure collation of high-resolution photographs for each completed facility, ensuring they are shared and saved on the management information system. Work on ad-hoc projects as required. Knowledge, Skills & Attributes: Essential Client Focussed, with excellent client management skills. Flexible approach. Willing to travel, including outside of the UK as required. Strong attention to detail with relevant experience preferable. Excellent organisational skills, focused and the ability to multi-task, prioritise projects and meet deadlines in an ever changing, fast paced environment. Desirable Proficient in design software, such as 2D AutoCAD, Photoshop, In Design, Sketch Up. Experience in commercial space planning. To Apply If you feel you are a suitable candidate and would like to work for Principle Global, please do not hesitate to apply.
Senior Geo-Environmental Consultant Reference: BY(phone number removed) Location: Crawley Salary: 32,000 - 42,000 This is a brilliant opportunity for an enthusiastic Geo-Environmental Consultant to join an expanding team of Ground Investigation specialists on a range of projects around the South East. You'll be joining only a handful of others on the team on a variety of site investigation projects, allowing for focussed career progression and varied projects. This is an excellent position to develop your career. This Senior Geo-Environmental Consultant role offers: A competitive salary ( 32,000 - 42,000). Enhanced company pension. Excellent benefits. Company car provided. Support to chartership. Opportunity to lead a team, develop skills and network. The successful applicant will be involved in a range of projects, carrying out Phase I desktop studies and Phase II investigations, overseeing site investigations, mentoring junior team members, reviewing factual and interpretive reports and contributing to bidding & tendering. This Geo-Environmental Consultant role requires: Extensive experience in the Geo-Environmental/Geotechnical industry. A degree in geology, geotechnical engineering, environmental engineering, geoscience (or a similar relevant subject). Commutable to Crawley, and willing to travel for work. Full UK driving licence. A full right to work in the UK. If you are interested in this or other roles Engineering/Remediation roles please do not hesitate to contact Beth Young on (url removed) or call (phone number removed). We have many more vacancies available on our website. Please refer to (url removed). This is a permanent role. Penguin Recruitment is operating as a Recruitment Agency in respect to this position.
Jan 01, 2026
Full time
Senior Geo-Environmental Consultant Reference: BY(phone number removed) Location: Crawley Salary: 32,000 - 42,000 This is a brilliant opportunity for an enthusiastic Geo-Environmental Consultant to join an expanding team of Ground Investigation specialists on a range of projects around the South East. You'll be joining only a handful of others on the team on a variety of site investigation projects, allowing for focussed career progression and varied projects. This is an excellent position to develop your career. This Senior Geo-Environmental Consultant role offers: A competitive salary ( 32,000 - 42,000). Enhanced company pension. Excellent benefits. Company car provided. Support to chartership. Opportunity to lead a team, develop skills and network. The successful applicant will be involved in a range of projects, carrying out Phase I desktop studies and Phase II investigations, overseeing site investigations, mentoring junior team members, reviewing factual and interpretive reports and contributing to bidding & tendering. This Geo-Environmental Consultant role requires: Extensive experience in the Geo-Environmental/Geotechnical industry. A degree in geology, geotechnical engineering, environmental engineering, geoscience (or a similar relevant subject). Commutable to Crawley, and willing to travel for work. Full UK driving licence. A full right to work in the UK. If you are interested in this or other roles Engineering/Remediation roles please do not hesitate to contact Beth Young on (url removed) or call (phone number removed). We have many more vacancies available on our website. Please refer to (url removed). This is a permanent role. Penguin Recruitment is operating as a Recruitment Agency in respect to this position.
Overview Duration: 12-month fixed-term staff contract (not freelance), with a strong potential for conversion to a permanent role. Location: This role is based in our office located in Hammersmith, London + 1 day remote work per week. Assala Energy is a dynamic Oil and Gas Exploration and Production company committed to the sustainable development of its assets in Gabon. We value a collaborative approach, promote diversity, and prioritize safety and integrity in all our operations. We are looking for a highly motivated and experienced Senior Infrastructure Engineer to join our global IT team. The successful candidate will play a key role in designing, implementing, maintaining, and supporting our entire IT infrastructure, which supports our business operations across multiple international locations. This is a practical role requiring a combination of deep technical expertise in Microsoft, VMware, and Cloud technologies, strategic thinking, and the ability to work effectively in a fast-paced, international setting. The ideal candidate will be a proactive problem-solver, a mentor to junior team members, and a driving force in the ongoing improvement of our IT services. Qualifications & Experience: Extensive experience (typically 7+ years) in a senior infrastructure engineering role, preferably within a global or multi-site SME. Key Responsibilities Design, build, and maintain the company's global IT infrastructure, including on-premises HPE/Dell server and storage hardware, co-located data centres, and cloud-based systems. Manage and administer our hybrid cloud environment, with a strong focus on Microsoft Azure, Entra ID, and Azure MDM for modern device management. Ensure the security of our infrastructure and data by managing on-premises and cloud security controls, and working closely with the Security Operations Centre (SoC) to action vulnerability management and system patching. Manage and maintain our Windows and Linux (CentOS, Red Hat, Ubuntu) server estate, as well as core Microsoft services (AD, GPO, DNS, NPS/Radius, CA, SMTP Relay), and our extensive VMware vSphere/vCenter virtualisation platform. Administer and optimise our System Centre Configuration Manager (SCCM) hierarchy, including Primary/Secondary sites, Distribution Points, Cloud Management Gateway (CMG), and Azure integration for global software deployment and updates. Manage and maintain our VDI environment (VMware Horizon / Citrix / OLVM), ensuring a reliable experience for our global user base. Take ownership of the company's backup and disaster recovery solutions, primarily using Veeam, and manage our tape library infrastructure. Provide 3rd line support for complex technical issues, acting as an escalation point for the service desk and junior engineers. Plan and execute infrastructure projects, including upgrades, migrations, and new implementations. Global Operations & Strategy Collaborate with international teams to ensure the seamless delivery of IT services to all global employees. Address the challenges of a distributed workforce, utilising technologies like SCCM CMG, and VDI for remote access and device provisioning. Navigate the complexities of regional IT regulations and data sovereignty requirements (e.g., GDPR). Contribute to the development of the global IT roadmap and strategy, identifying opportunities for innovation and improvement. Manage relationships with third-party vendors and service providers across different regions. Leadership & Mentoring Act as a technical lead and mentor for junior infrastructure engineers, fostering a culture of knowledge sharing and professional development. Create and maintain comprehensive documentation for infrastructure, systems, and procedures within our knowledge base to ensure accurate and up-to-date information. Lead by example in promoting best practices for IT security, service management (ITIL), and project management. Disclaimer: No changes to the original role description beyond formatting and clarity. Expertise & Technologies Expertise in the Microsoft Stack: In-depth knowledge of Active Directory, Group Policy Objects (GPOs), DNS, NPS (Radius), Certificate Authorities (CA), and SMTP relays. Strong scripting and automation skills using PowerShell. Cloud Technologies: Proven hands-on experience with Microsoft Azure (IaaS & PaaS, E5). Strong understanding of Entra ID (formerly Azure AD) for identity and access management. Experience with cloud-based device management, including Azure MDM and Windows Autopilot. System Centre Configuration Manager (SCCM): Proficient in managing a complex SCCM environment, including Distribution Points (DPs), and Primary and Secondary sites over slow WAN links. Demonstrable experience with Cloud Management Gateway (CMG) configuration and Azure integration. Skilled in application packaging and deploying software, updates, and operating systems. Ability to troubleshoot and ensure replication between all sites is working as expected. Virtualisation & VDI: Deep technical knowledge of VMware environments, including vSphere, vCenter, and ESXi host management. Commercial experience with at least one central VDI platform: VMware Horizon, Citrix, or OLVM. Hardware Experience: Hands-on experience with enterprise server and storage hardware from HPE and Dell. Experience managing and maintaining physical tape libraries. Familiarity with managing a diverse estate of endpoint devices (Laptops/Desktops) from Dell, HPE, and Lenovo. Networking & Monitoring: Solid understanding of networking principles (TCP/IP, VLANs) and exposure to routing protocols such as OSPF. Experience using monitoring tools, specifically Zabbix. Security & Asset Management: Direct experience with vulnerability management and patch management processes, working with security teams to ensure compliance. Proficiency in using asset discovery and management tools such as Lansweeper. Server Operating Systems & Backups: Strong knowledge of various Linux distributions (CentOS, Red Hat, Ubuntu). Expertise in managing enterprise backup solutions, specifically Veeam Backup & Replication. Qualifications & Experience Experience in ServiceNow administration and/or development would be a significant advantage. Relevant industry certifications, such as Microsoft Certified: Azure Administrator Associate, VMware Certified Professional (VCP), or other Microsoft 365/Security certifications. Familiarity with ITIL & NIST frameworks for service management. Experience working in an agile environment.
Jan 01, 2026
Full time
Overview Duration: 12-month fixed-term staff contract (not freelance), with a strong potential for conversion to a permanent role. Location: This role is based in our office located in Hammersmith, London + 1 day remote work per week. Assala Energy is a dynamic Oil and Gas Exploration and Production company committed to the sustainable development of its assets in Gabon. We value a collaborative approach, promote diversity, and prioritize safety and integrity in all our operations. We are looking for a highly motivated and experienced Senior Infrastructure Engineer to join our global IT team. The successful candidate will play a key role in designing, implementing, maintaining, and supporting our entire IT infrastructure, which supports our business operations across multiple international locations. This is a practical role requiring a combination of deep technical expertise in Microsoft, VMware, and Cloud technologies, strategic thinking, and the ability to work effectively in a fast-paced, international setting. The ideal candidate will be a proactive problem-solver, a mentor to junior team members, and a driving force in the ongoing improvement of our IT services. Qualifications & Experience: Extensive experience (typically 7+ years) in a senior infrastructure engineering role, preferably within a global or multi-site SME. Key Responsibilities Design, build, and maintain the company's global IT infrastructure, including on-premises HPE/Dell server and storage hardware, co-located data centres, and cloud-based systems. Manage and administer our hybrid cloud environment, with a strong focus on Microsoft Azure, Entra ID, and Azure MDM for modern device management. Ensure the security of our infrastructure and data by managing on-premises and cloud security controls, and working closely with the Security Operations Centre (SoC) to action vulnerability management and system patching. Manage and maintain our Windows and Linux (CentOS, Red Hat, Ubuntu) server estate, as well as core Microsoft services (AD, GPO, DNS, NPS/Radius, CA, SMTP Relay), and our extensive VMware vSphere/vCenter virtualisation platform. Administer and optimise our System Centre Configuration Manager (SCCM) hierarchy, including Primary/Secondary sites, Distribution Points, Cloud Management Gateway (CMG), and Azure integration for global software deployment and updates. Manage and maintain our VDI environment (VMware Horizon / Citrix / OLVM), ensuring a reliable experience for our global user base. Take ownership of the company's backup and disaster recovery solutions, primarily using Veeam, and manage our tape library infrastructure. Provide 3rd line support for complex technical issues, acting as an escalation point for the service desk and junior engineers. Plan and execute infrastructure projects, including upgrades, migrations, and new implementations. Global Operations & Strategy Collaborate with international teams to ensure the seamless delivery of IT services to all global employees. Address the challenges of a distributed workforce, utilising technologies like SCCM CMG, and VDI for remote access and device provisioning. Navigate the complexities of regional IT regulations and data sovereignty requirements (e.g., GDPR). Contribute to the development of the global IT roadmap and strategy, identifying opportunities for innovation and improvement. Manage relationships with third-party vendors and service providers across different regions. Leadership & Mentoring Act as a technical lead and mentor for junior infrastructure engineers, fostering a culture of knowledge sharing and professional development. Create and maintain comprehensive documentation for infrastructure, systems, and procedures within our knowledge base to ensure accurate and up-to-date information. Lead by example in promoting best practices for IT security, service management (ITIL), and project management. Disclaimer: No changes to the original role description beyond formatting and clarity. Expertise & Technologies Expertise in the Microsoft Stack: In-depth knowledge of Active Directory, Group Policy Objects (GPOs), DNS, NPS (Radius), Certificate Authorities (CA), and SMTP relays. Strong scripting and automation skills using PowerShell. Cloud Technologies: Proven hands-on experience with Microsoft Azure (IaaS & PaaS, E5). Strong understanding of Entra ID (formerly Azure AD) for identity and access management. Experience with cloud-based device management, including Azure MDM and Windows Autopilot. System Centre Configuration Manager (SCCM): Proficient in managing a complex SCCM environment, including Distribution Points (DPs), and Primary and Secondary sites over slow WAN links. Demonstrable experience with Cloud Management Gateway (CMG) configuration and Azure integration. Skilled in application packaging and deploying software, updates, and operating systems. Ability to troubleshoot and ensure replication between all sites is working as expected. Virtualisation & VDI: Deep technical knowledge of VMware environments, including vSphere, vCenter, and ESXi host management. Commercial experience with at least one central VDI platform: VMware Horizon, Citrix, or OLVM. Hardware Experience: Hands-on experience with enterprise server and storage hardware from HPE and Dell. Experience managing and maintaining physical tape libraries. Familiarity with managing a diverse estate of endpoint devices (Laptops/Desktops) from Dell, HPE, and Lenovo. Networking & Monitoring: Solid understanding of networking principles (TCP/IP, VLANs) and exposure to routing protocols such as OSPF. Experience using monitoring tools, specifically Zabbix. Security & Asset Management: Direct experience with vulnerability management and patch management processes, working with security teams to ensure compliance. Proficiency in using asset discovery and management tools such as Lansweeper. Server Operating Systems & Backups: Strong knowledge of various Linux distributions (CentOS, Red Hat, Ubuntu). Expertise in managing enterprise backup solutions, specifically Veeam Backup & Replication. Qualifications & Experience Experience in ServiceNow administration and/or development would be a significant advantage. Relevant industry certifications, such as Microsoft Certified: Azure Administrator Associate, VMware Certified Professional (VCP), or other Microsoft 365/Security certifications. Familiarity with ITIL & NIST frameworks for service management. Experience working in an agile environment.
CENTERPRISE INTERNATIONAL LIMITED
Caerphilly, Mid Glamorgan
Benefits 25 days holiday entitlement rising to 28 days after 5 years' service Holiday Purchase Scheme Company supported CSR Volunteer Day 2 days for personal wellbeing Pension - including option to join Salary Sacrifice/Exchange for Pension scheme (SXP) (subject to eligibility criteria) Electric Vehicle salary sacrifice scheme (subject to eligibility criteria) Death in Service - 4 times basic salary Private Medical Insurance available, partially subsidised by Ci SAGE Employee Benefits scheme Salary sacrifice charity donation scheme Ci Christmas Savings Club Ci Lottery Out of town offices with free parking Hybrid working arrangement - Monday & Friday optional WFH days Business Unit Services - Workplace Services Reporting to Workplace Operations Team Leader Location/site Caerphilly with potential to travel to other Ci/customer sites Vetting requirements Yes Company Overview Centerprise International (Ci) was established in 1983 and has over 30 years of experience and expertise in providing innovative products and services. Our financial strength, breadth and quality of services offered, together with our enviable record of success in supplying under many framework agreements and winning many government contracts makes Ci one of the leading ICT suppliers. Our cash reserves, recent strategic acquisitions and the quality of contracts held are an assurance of our future growth. Throughout its history, Ci has evolved to meet market demands and now offers Managed Services and Solution Design to complement our own products Ci actively seeks to attract talented ambitious individuals, to nurture and develop through their career with the organisation. The Ci Group comprises of wholly owned companies and a joint venture business, so the opportunity to build a wide and varied career path truly exists. All employees have the opportunity learn from successful, capable business professionals within the organisation, to absorb knowledge and experience first hand how a thriving privately owned business operates. Role Description As a Workplace Operations Engineer you will be pivotal in providing expert level support, managing escalations, and leading complex technical solutions for Centerprise's Managed Service customers. This requires an individual with excellent communication, problem solving skills, and crucially - the ability to proactively work to a resolution and deliver a high quality outcome through independent and collaborative working. The role is based from either our production facility in Caerphilly or our head office in Basingstoke, Hampshire where the Ci Services team work from, however there is the added opportunity to spend time in other locations such as customer sites or other Ci facilities. Access to a pool car or hire vehicle will be provided for the purposes of travelling to these locations. The role requires management and implementation experience of Enterprise EUC environments, including Windows, macOS, mobile devices, virtual desktops (VDI), and collaboration tools. Microsoft 365, Intune, Active Directory, Group Policy, and other modern workplace technologies. Virtualisation technologies (e.g., Proxmox, VMware, Microsoft Hyper V). Market leading Backup and recovery solutions. Security Management utilising AntiSpam, Web filtering and various AV Technologies. Edge Security management (configure, manage and monitor firewalls, VPNs and security appliances). In the role, you will carry a range of technical and customer focussed responsibilities, including: Delivering outstanding 3rd line technical support as the final escalation point for all EUC related incidents and service requests whilst working to high standards in the ITIL areas of Incident, Problem, Change and Service Request. Managing and optimising enterprise EUC environments, including Windows, macOS, mobile devices, virtual desktops (VDI), and collaboration tools. Maintaining and supporting Microsoft 365, Intune, Active Directory, Group Policy, and other modern workplace technologies. Deploying and managing endpoint security solutions, patching, and compliance policies. Providing technical leadership and mentorship to Tier 1 and Tier 2 engineers. Working at the technical lead on major incidents, problem management, and root cause analysis to prevent recurring issues. Collaborating with project teams on EUC transformation initiatives, including device rollouts, migrations, and modern workplace solutions. Maintaining and updating IT documentation and processes. Working hours fall within the hours of 07:00 to 18:00 daily, dictated by the shift pattern which you are allocated. Therefore, on occasions you will be required to cover additional shifts in the absence of colleagues, as directed by your manager. Working hours may occasionally include weekend and statutory public holiday working. The Company may from time to time require you to work such additional hours as may be necessary for the proper performance of your duties. Additionally, there is an on call rota for remote out of hours technical support which you would be a part of. Experience and Skills Core Responsibilities Proven experience working as a senior engineer within an MSP environment. Excellent problem solving skills and the ability to manage high pressure escalations. Strong communication skills with the ability to work effectively with clients and internal teams. Familiarity with ITIL framework and experience in a structured support environment. Expert knowledge of Windows 10/11, Microsoft 365, Intune, Autopilot, Azure AD, Group Policy, Intune Configuration policies and Sentinel. Server Technologies: Virtualisation, particularly Proxmox or Microsoft Hyper V, Microsoft Windows Server 2012 through to 2022. Public Cloud Solutions: Azure or AWS solution implementation, migration, and support. Exposure to Firewalls - Sophos, Cisco, Fortinet and PF Sense. Network Technologies: LAN/WLAN/WAN - solid understanding of networking principles (DNS, DHCP, VPNs) and security best practices. Hands on expertise in PowerShell scripting for automation and system management. Strong experience with desktop virtualisation technologies (e.g., Citrix, VMware Horizon, Windows 365, AVD). Proven experience managing and fault finding AV technologies such as Sophos, Defender etc. Exposure to backup technologies - Veeam, Carbonite, SaaS Protect, E Vault. Supplementary Skills Experience with device management solutions such as SCCM, Jamf, or equivalent. ITIL v3/4 Foundation. UC Technologies: IP voice, Collaboration Database systems: Microsoft SQL Server. A minimum of 5 years' experience working in an MSP environment. Use of 3rd party patching tools such as Ninja, Action1, Winget etc. Company Profile Ensure customer satisfaction is our number one priority. Be true to your work and go the extra mile to deliver on your promise. Have the strength to make a difference and don't be afraid to constructively challenge the status quo. Be innovative and do all that is reasonable to deliver a positive outcome. Giving your time and energy in the best interests of the Company. Customer Centric - Ensure customer satisfaction is our number one priority. Commitment - Be true to your work and go the extra mile to deliver on your promise. Courage to Challenge - Have the strength to make a difference and don't be afraid to constructively challenge the status quo. Succeed - Be innovative and do all that is reasonable to deliver a positive outcome. Dedication - Giving your time and energy in the best interests of the Company.
Jan 01, 2026
Full time
Benefits 25 days holiday entitlement rising to 28 days after 5 years' service Holiday Purchase Scheme Company supported CSR Volunteer Day 2 days for personal wellbeing Pension - including option to join Salary Sacrifice/Exchange for Pension scheme (SXP) (subject to eligibility criteria) Electric Vehicle salary sacrifice scheme (subject to eligibility criteria) Death in Service - 4 times basic salary Private Medical Insurance available, partially subsidised by Ci SAGE Employee Benefits scheme Salary sacrifice charity donation scheme Ci Christmas Savings Club Ci Lottery Out of town offices with free parking Hybrid working arrangement - Monday & Friday optional WFH days Business Unit Services - Workplace Services Reporting to Workplace Operations Team Leader Location/site Caerphilly with potential to travel to other Ci/customer sites Vetting requirements Yes Company Overview Centerprise International (Ci) was established in 1983 and has over 30 years of experience and expertise in providing innovative products and services. Our financial strength, breadth and quality of services offered, together with our enviable record of success in supplying under many framework agreements and winning many government contracts makes Ci one of the leading ICT suppliers. Our cash reserves, recent strategic acquisitions and the quality of contracts held are an assurance of our future growth. Throughout its history, Ci has evolved to meet market demands and now offers Managed Services and Solution Design to complement our own products Ci actively seeks to attract talented ambitious individuals, to nurture and develop through their career with the organisation. The Ci Group comprises of wholly owned companies and a joint venture business, so the opportunity to build a wide and varied career path truly exists. All employees have the opportunity learn from successful, capable business professionals within the organisation, to absorb knowledge and experience first hand how a thriving privately owned business operates. Role Description As a Workplace Operations Engineer you will be pivotal in providing expert level support, managing escalations, and leading complex technical solutions for Centerprise's Managed Service customers. This requires an individual with excellent communication, problem solving skills, and crucially - the ability to proactively work to a resolution and deliver a high quality outcome through independent and collaborative working. The role is based from either our production facility in Caerphilly or our head office in Basingstoke, Hampshire where the Ci Services team work from, however there is the added opportunity to spend time in other locations such as customer sites or other Ci facilities. Access to a pool car or hire vehicle will be provided for the purposes of travelling to these locations. The role requires management and implementation experience of Enterprise EUC environments, including Windows, macOS, mobile devices, virtual desktops (VDI), and collaboration tools. Microsoft 365, Intune, Active Directory, Group Policy, and other modern workplace technologies. Virtualisation technologies (e.g., Proxmox, VMware, Microsoft Hyper V). Market leading Backup and recovery solutions. Security Management utilising AntiSpam, Web filtering and various AV Technologies. Edge Security management (configure, manage and monitor firewalls, VPNs and security appliances). In the role, you will carry a range of technical and customer focussed responsibilities, including: Delivering outstanding 3rd line technical support as the final escalation point for all EUC related incidents and service requests whilst working to high standards in the ITIL areas of Incident, Problem, Change and Service Request. Managing and optimising enterprise EUC environments, including Windows, macOS, mobile devices, virtual desktops (VDI), and collaboration tools. Maintaining and supporting Microsoft 365, Intune, Active Directory, Group Policy, and other modern workplace technologies. Deploying and managing endpoint security solutions, patching, and compliance policies. Providing technical leadership and mentorship to Tier 1 and Tier 2 engineers. Working at the technical lead on major incidents, problem management, and root cause analysis to prevent recurring issues. Collaborating with project teams on EUC transformation initiatives, including device rollouts, migrations, and modern workplace solutions. Maintaining and updating IT documentation and processes. Working hours fall within the hours of 07:00 to 18:00 daily, dictated by the shift pattern which you are allocated. Therefore, on occasions you will be required to cover additional shifts in the absence of colleagues, as directed by your manager. Working hours may occasionally include weekend and statutory public holiday working. The Company may from time to time require you to work such additional hours as may be necessary for the proper performance of your duties. Additionally, there is an on call rota for remote out of hours technical support which you would be a part of. Experience and Skills Core Responsibilities Proven experience working as a senior engineer within an MSP environment. Excellent problem solving skills and the ability to manage high pressure escalations. Strong communication skills with the ability to work effectively with clients and internal teams. Familiarity with ITIL framework and experience in a structured support environment. Expert knowledge of Windows 10/11, Microsoft 365, Intune, Autopilot, Azure AD, Group Policy, Intune Configuration policies and Sentinel. Server Technologies: Virtualisation, particularly Proxmox or Microsoft Hyper V, Microsoft Windows Server 2012 through to 2022. Public Cloud Solutions: Azure or AWS solution implementation, migration, and support. Exposure to Firewalls - Sophos, Cisco, Fortinet and PF Sense. Network Technologies: LAN/WLAN/WAN - solid understanding of networking principles (DNS, DHCP, VPNs) and security best practices. Hands on expertise in PowerShell scripting for automation and system management. Strong experience with desktop virtualisation technologies (e.g., Citrix, VMware Horizon, Windows 365, AVD). Proven experience managing and fault finding AV technologies such as Sophos, Defender etc. Exposure to backup technologies - Veeam, Carbonite, SaaS Protect, E Vault. Supplementary Skills Experience with device management solutions such as SCCM, Jamf, or equivalent. ITIL v3/4 Foundation. UC Technologies: IP voice, Collaboration Database systems: Microsoft SQL Server. A minimum of 5 years' experience working in an MSP environment. Use of 3rd party patching tools such as Ninja, Action1, Winget etc. Company Profile Ensure customer satisfaction is our number one priority. Be true to your work and go the extra mile to deliver on your promise. Have the strength to make a difference and don't be afraid to constructively challenge the status quo. Be innovative and do all that is reasonable to deliver a positive outcome. Giving your time and energy in the best interests of the Company. Customer Centric - Ensure customer satisfaction is our number one priority. Commitment - Be true to your work and go the extra mile to deliver on your promise. Courage to Challenge - Have the strength to make a difference and don't be afraid to constructively challenge the status quo. Succeed - Be innovative and do all that is reasonable to deliver a positive outcome. Dedication - Giving your time and energy in the best interests of the Company.
Our client is seeking an Integration Software Engineer to join their team in London. Hybrid: 3 days onsite, 2 days remote. Qualifications & Skills: Experience in developing software using C/C++. An interest in developing system-level software for iOS, Android, or desktop operating systems used by third-party applications. A desire to expand your knowledge of video codecs and video streaming technology. Hold a degree in Computer Science or similar discipline. Responsibilities: Develop and maintain the integration of LCEVC (MPEG-5 Part 2) into various operating systems, including Android, Chromium, WebRTC, and JavaScript-based web decoders. Work on projects such as adding support for HDR content playback on mobile platforms and enabling LCEVC playback on web browsers. Collaborate with decoder and encoder teams to maintain and improve the core C++ codec integration layers. Integrate compression solutions, like VC6 and Point Cloud Compression, into different video editing and creation applications. Engage with the open-source community to contribute changes upstream to video player Open Source projects and assist in integrating LCEVC. Resolve defects within the codec integration layer and across different integrations. Participate in sprint planning and refinement sessions to discuss new features and issues to address in upcoming sprints. Attend daily stand-up meetings to report status, issues, and successes.
Jan 01, 2026
Full time
Our client is seeking an Integration Software Engineer to join their team in London. Hybrid: 3 days onsite, 2 days remote. Qualifications & Skills: Experience in developing software using C/C++. An interest in developing system-level software for iOS, Android, or desktop operating systems used by third-party applications. A desire to expand your knowledge of video codecs and video streaming technology. Hold a degree in Computer Science or similar discipline. Responsibilities: Develop and maintain the integration of LCEVC (MPEG-5 Part 2) into various operating systems, including Android, Chromium, WebRTC, and JavaScript-based web decoders. Work on projects such as adding support for HDR content playback on mobile platforms and enabling LCEVC playback on web browsers. Collaborate with decoder and encoder teams to maintain and improve the core C++ codec integration layers. Integrate compression solutions, like VC6 and Point Cloud Compression, into different video editing and creation applications. Engage with the open-source community to contribute changes upstream to video player Open Source projects and assist in integrating LCEVC. Resolve defects within the codec integration layer and across different integrations. Participate in sprint planning and refinement sessions to discuss new features and issues to address in upcoming sprints. Attend daily stand-up meetings to report status, issues, and successes.
London, United Kingdom Posted on 03/11/2025 Soldo is the proactive spend management solution that frees progressive businesses to accomplish more. Over 25,000 organisations across 31 countries use Soldo to end slow, messy, and inefficient spending, bringing financial agility and control over every expense. Soldo frees finance with a uniquely proactive approach to managing decentralised spending. By combining a powerful spend management platform, a user friendly app, and versatile payment methods, Soldo automates expense admin to eliminate inefficiency in managing business spending. By proactively managing decentralised spend, organisations empower employees to spend when and where it's needed, keeping productivity high while avoiding month end surprises. Founded in 2015 by Italian digital innovator Carlo Gualandri, Soldo is headquartered in London, with offices in Dublin, Milan, and Rome. We're looking for people with big ambitions, cool heads, sharp minds, and warm hearts. Come and join us as we grow together. What's in it for you Private healthcare - for you and your family Genuine career development opportunities (we love to see you succeed) - including your own annual £500 career development budget Access to training and development - including a mentoring programme, workshops and the opportunity to progress onto our leadership programme Flexible working options, including working from home, our Marylebone office 60 days' work anywhere - even outside the UK if you want 25 days' off a year, plus public holidays. Plus extra days off on Christmas Eve, New Year's Eve and on your Birthday Up to 2 volunteering days per year Your own personal company Soldo card Employee Assistance Programme The role As an IT Support Engineer, you will provide hands on, face to face and remote support to end users on various technical issues and problems relating to hardware, software, and peripherals. You will be required to work on site or via remote connection to assist with hardware installations, operating system and software upgrades, systems integrations and basic IT related issues. You possess a continual improvement mindset, and that will drive everything you do. You will be on the lookout for opportunities to gain efficiencies and actively contribute to the improvement and documentation of IT departmental processes and procedures. Responsibilities You will support multiple platforms including Windows 10/11 and Linux laptops, MacBooks, Android and iOS mobile devices, virtual desktops, videoconferencing equipment, and Microsoft Office 365 desktop and mobile applications. You will perform administrative tasks in Microsoft 365 management tools including Azure Active Directory, Azure toolsets (Intune, Autopilot, Data Loss Prevention, Flows etc) and assist in delivering differentiating solutions to the Soldo community. Additionally you will administer the Soldo Microsoft 365 tenant ensuring seamless service delivery to Soldo users. Maintaining a good working relationship with Soldo's managed service providers to maximise service delivery will be key to the role. This will include conducting knowledge transfer sessions, identifying and implementing improvements to standard operating procedures utilised by Level 1 and Level 2 teams, and providing feedback to the IT Service Manager ahead of service review meetings. You will be responsible for responding to, documenting, and resolving escalated service tickets in a timely manner according to SLA. You will perform troubleshooting and root cause analysis on escalated issues and recommend procedures and controls for problem prevention. This may require independent work, sharing information, or assisting other members of the IT team with work orders. Automation is central to service delivery at Soldo and you will assist in driving automation and utilisation of self service tools within end user compute and Soldo's Microsoft environment. You will occasionally document and implement change requests both onsite and remotely, and may be required to present changes at weekly CAB meetings. We're looking for someone who must have Commercial experience in a customer facing role supporting end user compute services, as a desktop support analyst or support technician. Proven experience working with Windows 10, Azure, Microsoft 365, and Intune is essential. Certification for Azure technologies is highly desirable. Mac device and macOS experience is highly desirable. Experience administering JAMF to manage macOS devices is a plus. Working with an ITIL environment and prior experience using ITIL Service Management tool (ServiceNow, BMC Remedy, Jira Service Management). Strong communication skills with the ability to develop strong relationships within your own team, department, and the wider business. Excellent problem solving skills to diagnose, evaluate, and resolve complex issues or, when appropriate, escalate or route them to other IT staff members. Flexible and adaptable with the ability to work in a fast paced environment. Exposure to working in a financially regulated environment would be beneficial.
Jan 01, 2026
Full time
London, United Kingdom Posted on 03/11/2025 Soldo is the proactive spend management solution that frees progressive businesses to accomplish more. Over 25,000 organisations across 31 countries use Soldo to end slow, messy, and inefficient spending, bringing financial agility and control over every expense. Soldo frees finance with a uniquely proactive approach to managing decentralised spending. By combining a powerful spend management platform, a user friendly app, and versatile payment methods, Soldo automates expense admin to eliminate inefficiency in managing business spending. By proactively managing decentralised spend, organisations empower employees to spend when and where it's needed, keeping productivity high while avoiding month end surprises. Founded in 2015 by Italian digital innovator Carlo Gualandri, Soldo is headquartered in London, with offices in Dublin, Milan, and Rome. We're looking for people with big ambitions, cool heads, sharp minds, and warm hearts. Come and join us as we grow together. What's in it for you Private healthcare - for you and your family Genuine career development opportunities (we love to see you succeed) - including your own annual £500 career development budget Access to training and development - including a mentoring programme, workshops and the opportunity to progress onto our leadership programme Flexible working options, including working from home, our Marylebone office 60 days' work anywhere - even outside the UK if you want 25 days' off a year, plus public holidays. Plus extra days off on Christmas Eve, New Year's Eve and on your Birthday Up to 2 volunteering days per year Your own personal company Soldo card Employee Assistance Programme The role As an IT Support Engineer, you will provide hands on, face to face and remote support to end users on various technical issues and problems relating to hardware, software, and peripherals. You will be required to work on site or via remote connection to assist with hardware installations, operating system and software upgrades, systems integrations and basic IT related issues. You possess a continual improvement mindset, and that will drive everything you do. You will be on the lookout for opportunities to gain efficiencies and actively contribute to the improvement and documentation of IT departmental processes and procedures. Responsibilities You will support multiple platforms including Windows 10/11 and Linux laptops, MacBooks, Android and iOS mobile devices, virtual desktops, videoconferencing equipment, and Microsoft Office 365 desktop and mobile applications. You will perform administrative tasks in Microsoft 365 management tools including Azure Active Directory, Azure toolsets (Intune, Autopilot, Data Loss Prevention, Flows etc) and assist in delivering differentiating solutions to the Soldo community. Additionally you will administer the Soldo Microsoft 365 tenant ensuring seamless service delivery to Soldo users. Maintaining a good working relationship with Soldo's managed service providers to maximise service delivery will be key to the role. This will include conducting knowledge transfer sessions, identifying and implementing improvements to standard operating procedures utilised by Level 1 and Level 2 teams, and providing feedback to the IT Service Manager ahead of service review meetings. You will be responsible for responding to, documenting, and resolving escalated service tickets in a timely manner according to SLA. You will perform troubleshooting and root cause analysis on escalated issues and recommend procedures and controls for problem prevention. This may require independent work, sharing information, or assisting other members of the IT team with work orders. Automation is central to service delivery at Soldo and you will assist in driving automation and utilisation of self service tools within end user compute and Soldo's Microsoft environment. You will occasionally document and implement change requests both onsite and remotely, and may be required to present changes at weekly CAB meetings. We're looking for someone who must have Commercial experience in a customer facing role supporting end user compute services, as a desktop support analyst or support technician. Proven experience working with Windows 10, Azure, Microsoft 365, and Intune is essential. Certification for Azure technologies is highly desirable. Mac device and macOS experience is highly desirable. Experience administering JAMF to manage macOS devices is a plus. Working with an ITIL environment and prior experience using ITIL Service Management tool (ServiceNow, BMC Remedy, Jira Service Management). Strong communication skills with the ability to develop strong relationships within your own team, department, and the wider business. Excellent problem solving skills to diagnose, evaluate, and resolve complex issues or, when appropriate, escalate or route them to other IT staff members. Flexible and adaptable with the ability to work in a fast paced environment. Exposure to working in a financially regulated environment would be beneficial.
2nd Line Support Engineer - EUC, Microsoft & Networking Location: LONDON 3 or 4 days on site due to nature of role Type: Full-Time Permanent Industry: IT Are you passionate about solving technical challenges and supporting cutting edge software solutions? Join our growing team as a 2nd Line Support Engineer, where you'll play a key role in maintaining and enhancing the performance of our software systems across Europe. About Us We're a leading provider of software solutions, helping cities and private operators streamline mobility and improve user experience. Our technology integrates cloud based platforms, mobile apps, and IoT devices to deliver smarter AT driven software Your Role As a 2nd Line Support Engineer, you'll be the technical backbone of our support operations, handling escalations from 1st line teams and working closely with engineering to resolve complex issues. Key Responsibilities Provide 2nd line technical support across EUC (End User Computing), Microsoft technologies (Windows 10/11, M365, Azure), and networking (TCP/IP, DNS, DHCP, LAN/WAN). Troubleshoot and resolve incidents related to including integrations with hardware and cloud services. Collaborate with development and infrastructure teams to identify root causes and implement long term fixes. Maintain documentation and contribute to knowledge base articles to support continuous improvement. Support onboarding and configuration of new customer environments. Ensure compliance with ITIL processes and SLAs. What We're Looking For Proven experience in a 2nd line support or IT operations role. Strong knowledge of Microsoft technologies: Windows OS, Active Directory, M365, Azure. Solid understanding of networking fundamentals: routing, switching, firewalls, VPNs. Experience with EUC tools and remote support platforms. Excellent problem solving skills and customer service mindset. People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
Jan 01, 2026
Full time
2nd Line Support Engineer - EUC, Microsoft & Networking Location: LONDON 3 or 4 days on site due to nature of role Type: Full-Time Permanent Industry: IT Are you passionate about solving technical challenges and supporting cutting edge software solutions? Join our growing team as a 2nd Line Support Engineer, where you'll play a key role in maintaining and enhancing the performance of our software systems across Europe. About Us We're a leading provider of software solutions, helping cities and private operators streamline mobility and improve user experience. Our technology integrates cloud based platforms, mobile apps, and IoT devices to deliver smarter AT driven software Your Role As a 2nd Line Support Engineer, you'll be the technical backbone of our support operations, handling escalations from 1st line teams and working closely with engineering to resolve complex issues. Key Responsibilities Provide 2nd line technical support across EUC (End User Computing), Microsoft technologies (Windows 10/11, M365, Azure), and networking (TCP/IP, DNS, DHCP, LAN/WAN). Troubleshoot and resolve incidents related to including integrations with hardware and cloud services. Collaborate with development and infrastructure teams to identify root causes and implement long term fixes. Maintain documentation and contribute to knowledge base articles to support continuous improvement. Support onboarding and configuration of new customer environments. Ensure compliance with ITIL processes and SLAs. What We're Looking For Proven experience in a 2nd line support or IT operations role. Strong knowledge of Microsoft technologies: Windows OS, Active Directory, M365, Azure. Solid understanding of networking fundamentals: routing, switching, firewalls, VPNs. Experience with EUC tools and remote support platforms. Excellent problem solving skills and customer service mindset. People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
Salary - £30,000 to £35,000 depending on skills and experience We are a small Dorset based IT support company, supporting businesses with up to 150 staff with all aspects of their IT infrastructure, both software and hardware. We also support a small number of residential clients. We are on a steady growth journey and aim to grow our business from its current position of £500,000 turnover up to £2,000,000. For the right person, this role represents an opportunity to grow with the business, learn and develop into a senior and integral cog in our organisation. The Role The primary role will be as an IT field engineer, conducting support, maintenance and installation works on customer sites. Key Areas: Knowledge of Windows Server Setting up, supporting and maintaining Microsoft 365 tenants and users SharePoint Online Windows File and Print Services Windows 8, 10 and 11 Desktop Support Helpdesk Administration (effective time and note recording through the ConnectWise platform) Network Switch and Router / Firewall Configuration HP / Dell Hardware Support and Maintenance Network Cabling and Testing Internet connectivity - diagnostics and new installation setup Full UK Driving License with own vehicle mileage allowance will be paid Desirable areas: Automation (ConnectWise) • Cyber Essentials knowledge / understanding SaaS Backup Solutions Apple Mac OS Support VoIP Telephone Systems Because we are a small company, there is a need for everyone to be able to do everything at busy times and to cover leave, however we anticipate that 70% of your time will be field based and 30% will be desk based. The Person The person we are looking for is one who will see this as an opportunity to grow with the company and become an integral part of its future. Whilst we try to schedule works to be completed during normal office hours, there will on occasions be a need for someone who is flexible with start and finish times to ensure jobs are completed within the required time frames, which we would expect to be normal for anyone with previous field engineering experience. Time off in lieu will be offered to compensate for this at our discretion and we are very fair and reasonable with this. Key attributes for this person will be: A bright and confident personality Someone who is practical and capable to drill a hole through a wall to run a cable, mount access points etc in addition to programming and diagnostic works. Someone who is driven to work hard and succeed Someone who is able to communicate positively with customers both on the phone and face to face Someone who is organised and concise with their record keeping Someone who is calm and collected under pressure Someone who has an outgoing personality and will mix well with the team Must live within a 25-mile radius of Dorchester Must have minimum of 3 years' experience in a similar role Must have a full UK Driving licence and own vehicle for site visits mileage reimbursed at £0.45 per mile Must be comfortable and effective working alone / unsupervised Must be capable of solving problems in a methodical manner and making own decisions whilst working on site This position has now been filled. Please check back for more job oppertunities.
Jan 01, 2026
Full time
Salary - £30,000 to £35,000 depending on skills and experience We are a small Dorset based IT support company, supporting businesses with up to 150 staff with all aspects of their IT infrastructure, both software and hardware. We also support a small number of residential clients. We are on a steady growth journey and aim to grow our business from its current position of £500,000 turnover up to £2,000,000. For the right person, this role represents an opportunity to grow with the business, learn and develop into a senior and integral cog in our organisation. The Role The primary role will be as an IT field engineer, conducting support, maintenance and installation works on customer sites. Key Areas: Knowledge of Windows Server Setting up, supporting and maintaining Microsoft 365 tenants and users SharePoint Online Windows File and Print Services Windows 8, 10 and 11 Desktop Support Helpdesk Administration (effective time and note recording through the ConnectWise platform) Network Switch and Router / Firewall Configuration HP / Dell Hardware Support and Maintenance Network Cabling and Testing Internet connectivity - diagnostics and new installation setup Full UK Driving License with own vehicle mileage allowance will be paid Desirable areas: Automation (ConnectWise) • Cyber Essentials knowledge / understanding SaaS Backup Solutions Apple Mac OS Support VoIP Telephone Systems Because we are a small company, there is a need for everyone to be able to do everything at busy times and to cover leave, however we anticipate that 70% of your time will be field based and 30% will be desk based. The Person The person we are looking for is one who will see this as an opportunity to grow with the company and become an integral part of its future. Whilst we try to schedule works to be completed during normal office hours, there will on occasions be a need for someone who is flexible with start and finish times to ensure jobs are completed within the required time frames, which we would expect to be normal for anyone with previous field engineering experience. Time off in lieu will be offered to compensate for this at our discretion and we are very fair and reasonable with this. Key attributes for this person will be: A bright and confident personality Someone who is practical and capable to drill a hole through a wall to run a cable, mount access points etc in addition to programming and diagnostic works. Someone who is driven to work hard and succeed Someone who is able to communicate positively with customers both on the phone and face to face Someone who is organised and concise with their record keeping Someone who is calm and collected under pressure Someone who has an outgoing personality and will mix well with the team Must live within a 25-mile radius of Dorchester Must have minimum of 3 years' experience in a similar role Must have a full UK Driving licence and own vehicle for site visits mileage reimbursed at £0.45 per mile Must be comfortable and effective working alone / unsupervised Must be capable of solving problems in a methodical manner and making own decisions whilst working on site This position has now been filled. Please check back for more job oppertunities.
We are working with a Bristol based market leading developer of application software for the global healthcare insurance sector who have an immediate requirement for an experienced forward-thinking Technical Services Consultant/DevOps Engineer with a strong DevOps/cloud hosting background. Working as part of a joint company/client team, this client facing role will be predominantly home based but with occasional travel to client sites in the UK and overseasand to the Bristol head office. The role: The Technical Services Consultant role encompasses two main activities: Technical Consulting for both on premise and on cloud Clients, and Configuration, Deployment and Technical Monitoring for their Clients in cloud. Technical Consulting duties will include: Provide technical consultancy to clients and inside the organisation in the deployment and usage of their software Definethe technical architecture for the integration of the software within Client and 3rd party strategic partners ecosystems. This includes defining Integration Strategy, completing gaps analysis, interface design, security analysis and software selection Plan, implementand manage data migration activities from client existing systems / applications Defineinfrastructure architecture for implementation projects on-premise and on SaaS for software, hardware, and network requirements SupportEnterprise Architecture in pre-sales activities, for example producing conceptual high-level client solution definitions Participatein implementation projects, owning technical work-streams including liaison with clients on their development and infrastructure activities. Understandand support smooth release delivery and installations for clients Preparedocumentation and present solutions to clients Gatherand documentrequirements for system enhancements working alongside the development and delivery teams Develop and maintain technical information and artefacts including continuous improvement to support internal and external needs Deliver standard packaged Monitoring tools to on premise clients Occasional travel to client sites, potentially overseas Cloud Technical Operations will include: Using the Companydashboard and alerts, ensure continuous monitoring along with the cloud team of cloud SaaS Clients, react on alerts and work with the different teams to resolve incidents Anticipate emerging problems by analysing monitoring warnings Participate to the provisioning of the infrastructure for new Clients or when changes for existing Clients are required Deploy and Configure the Company platform and IDHP releases in their cloud environments, using deployment and configuration tools released by the Head of Cloud Deploy and Configure monitoring tools released by the Head of Cloud With the Technical Services Manager, identify the Cloud and On Premise requirements for Configuration, Deployment and Monitoring tools. Define acceptance criteria and approve or reject new releases Work with the different teams to develop repeatable process and tools to facilitate the move of new clients to our cloud offer Flexible over working arrangements out of business hours for overnight or weekend on-call cover The person: A natural problem solver, you enjoy investigating, troubleshooting and resolving issues.Ideally your background will be in software development or deployment, preferably in the financial services or insurance industry and principally in Microsoft technologies with experience in: Requirements gathering and ability to document requirements, solutions, and infrastructure architecture design Delivery of SaaS projects including technical infrastructure, environments, networks, security processes and associated compliance / regulation Problem solving skills including experience in diagnosing issues in complex distributed architectures involving hybrid cloud scenarios, messaging systems and APIs. Implementing APIs to provide a service-oriented architecture Installation and configuration of services and applications on Microsoft and or Linux server/network/platforms Data migration System integration design and experience in integrating with 3rd parties Security best practices and understanding of data protection issues Thorough knowledge of database systems, e.g., SQL Server including T-SQL, Mongo DB Presentation skills - ideally experience of running client workshops Training - 3rd parties, client teams (e.g., infrastructure, developers) Implementing software in complex IT integration landscapes on premise and SaaS. Ideally you will possess experience in some of the following skills/tools: Rest API's and/or WCF services, working with JSON and SOAP PowerShell Web Server Configuration et. IIS, Nginx Dev-Ops experience around Cloud SQL server script writing Message bus technologies eg. NServiceBus VMware Virtual App and Desktops In return, there's a competitive salary on offer alongside an excellent range of benefits, remote working plus you'll be working with aprofessional, sociable and friendly team. If this sounds like the role you're looking for, please apply online with your CV.
Jan 01, 2026
Full time
We are working with a Bristol based market leading developer of application software for the global healthcare insurance sector who have an immediate requirement for an experienced forward-thinking Technical Services Consultant/DevOps Engineer with a strong DevOps/cloud hosting background. Working as part of a joint company/client team, this client facing role will be predominantly home based but with occasional travel to client sites in the UK and overseasand to the Bristol head office. The role: The Technical Services Consultant role encompasses two main activities: Technical Consulting for both on premise and on cloud Clients, and Configuration, Deployment and Technical Monitoring for their Clients in cloud. Technical Consulting duties will include: Provide technical consultancy to clients and inside the organisation in the deployment and usage of their software Definethe technical architecture for the integration of the software within Client and 3rd party strategic partners ecosystems. This includes defining Integration Strategy, completing gaps analysis, interface design, security analysis and software selection Plan, implementand manage data migration activities from client existing systems / applications Defineinfrastructure architecture for implementation projects on-premise and on SaaS for software, hardware, and network requirements SupportEnterprise Architecture in pre-sales activities, for example producing conceptual high-level client solution definitions Participatein implementation projects, owning technical work-streams including liaison with clients on their development and infrastructure activities. Understandand support smooth release delivery and installations for clients Preparedocumentation and present solutions to clients Gatherand documentrequirements for system enhancements working alongside the development and delivery teams Develop and maintain technical information and artefacts including continuous improvement to support internal and external needs Deliver standard packaged Monitoring tools to on premise clients Occasional travel to client sites, potentially overseas Cloud Technical Operations will include: Using the Companydashboard and alerts, ensure continuous monitoring along with the cloud team of cloud SaaS Clients, react on alerts and work with the different teams to resolve incidents Anticipate emerging problems by analysing monitoring warnings Participate to the provisioning of the infrastructure for new Clients or when changes for existing Clients are required Deploy and Configure the Company platform and IDHP releases in their cloud environments, using deployment and configuration tools released by the Head of Cloud Deploy and Configure monitoring tools released by the Head of Cloud With the Technical Services Manager, identify the Cloud and On Premise requirements for Configuration, Deployment and Monitoring tools. Define acceptance criteria and approve or reject new releases Work with the different teams to develop repeatable process and tools to facilitate the move of new clients to our cloud offer Flexible over working arrangements out of business hours for overnight or weekend on-call cover The person: A natural problem solver, you enjoy investigating, troubleshooting and resolving issues.Ideally your background will be in software development or deployment, preferably in the financial services or insurance industry and principally in Microsoft technologies with experience in: Requirements gathering and ability to document requirements, solutions, and infrastructure architecture design Delivery of SaaS projects including technical infrastructure, environments, networks, security processes and associated compliance / regulation Problem solving skills including experience in diagnosing issues in complex distributed architectures involving hybrid cloud scenarios, messaging systems and APIs. Implementing APIs to provide a service-oriented architecture Installation and configuration of services and applications on Microsoft and or Linux server/network/platforms Data migration System integration design and experience in integrating with 3rd parties Security best practices and understanding of data protection issues Thorough knowledge of database systems, e.g., SQL Server including T-SQL, Mongo DB Presentation skills - ideally experience of running client workshops Training - 3rd parties, client teams (e.g., infrastructure, developers) Implementing software in complex IT integration landscapes on premise and SaaS. Ideally you will possess experience in some of the following skills/tools: Rest API's and/or WCF services, working with JSON and SOAP PowerShell Web Server Configuration et. IIS, Nginx Dev-Ops experience around Cloud SQL server script writing Message bus technologies eg. NServiceBus VMware Virtual App and Desktops In return, there's a competitive salary on offer alongside an excellent range of benefits, remote working plus you'll be working with aprofessional, sociable and friendly team. If this sounds like the role you're looking for, please apply online with your CV.
Lead Systems Analyst page is loaded Lead Systems Analystlocations: London, United Kingdomtime type: Full timeposted on: Posted 2 Days Agojob requisition id: R93167# Wellington Management offers comprehensive investment management capabilities that span nearly all segments of the global capital markets. Our investment solutions, tailored to the unique return and risk objectives of institutional clients in more than 60 countries, draw on a robust body of proprietary research and a collaborative culture that encourages independent thought and healthy debate. As a private partnership, we believe our ownership structure fosters a long-term view that aligns our perspectives with those of our clients. About the RoleAt Wellington Management our appetite for technology is insatiable. We recognize that the world is full of fascinating questions that will impact the future of companies, economies, financial markets, and entire industries. We want you to help us find answers to these questions by building and evolving our innovative, industry leading, technology platform. We are seeking qualified candidates to join our expanding technology team. Together, you will not only dream up solutions to today's investment challenges, but you will build them to see real-life results. Technology needs are advancing, and this level of complexity requires a highly sophisticated well-managed technology platform that is built by people like you. This is your chance to build something incredible. We want you to think big, to solve challenges, and positively impact our clients.JOB OVERVIEWWe are currently seeking a strong Lead Systems Analyst to play a key role, deliver solutions to our business partners, solve complex problems, provide leadership to a well-established and strive to advance and sustain world-class technology platforms. This role engages directly with the firm's business professionals in support of their workflow processes. This individual will think strategically and provide a robust technology platform for these professionals in the office, offsite, and while mobile. Ensuring quick and efficient resolution of technology related problems is critical as is project management skills, strong technical knowledge and expertise, and people management skills.This individual needs to work with minimal direct guidance and work effectively in a strong team environment with a deep sense of ownership and urgency. They are expected to provide thought leadership to the team through a deep level of technical expertise. High stress situations involving problem diagnosis, business communication, and issue resolution must be handled with determination, effectiveness, and grace.In addition to working with a seasoned team that has built trusting relationships with the business teams, this role interacts closely with application support, engineering, and infrastructure teams across the IT department.RESPONSIBILITIES Support all aspects of the end user computing platform and technology service delivery for business professionals. Advance our customized support model designed to provide the highest level of service delivery to the business community. Serve as an escalation point for the team on advanced technical issues, with a deep understanding of standard desktop applications and infrastructure. Employ problem-solving skills on inquiries and issues that arise as part of the day-to-day business workflow. Drive for issue prevention by employing root-cause analysis, issue tracking, trend analysis, and status reporting. Provide day-to-day oversite over the flow of services request and incidents for the team, looking for process improvement opportunities. Coordinate IT staff and contractors to provide maintenance and repairs, moves, and equipment exchanges.QUALIFICATIONS At least three years in a lead role, with a minimum of seven years of hands-on desktop. Experience working in a financial firm a plus, but not a requirement Experience in PC hardware - desktops, laptops, and tablets Strong knowledge of Microsoft operating systems Strong knowledge of Microsoft Office\Microsoft 365 Apps including Outlook Experience with Mac OS X Experience with remote computing technologies including VPN and Remote Desktop Protocol (RDP) Strong understanding of desktop video conferencing solutions (Zoom, Microsoft Teams, Webex) Strong knowledge of mobile devices (iOS, Android, etc.) and Mobile Device Management (MDM) systems Experience working in a service delivery system (like ServiceNow), with solid queue management and oversite practices. Working knowledge of internet\intranet technology Must be self-starter, possessing drive and ability to work with minimal supervision Strong leadership qualities. Ability to provide direction, be a positive influence, and act as a role model to the rest of the team. Ability to manage conflicting priorities effectively Ability to perform research and share knowledge with team members Proven project and delivery management skills Attention to detail, strong written and oral communication skills Ability to work well in a team environmentOptional QUALIFICATIONS It is highly desired that this individual has several years of experience in the financial industry and possesses a strong understanding of financial markets. Experience with Market Data Service applications. Experience in a helpdesk environment ITIL Knowledge\Certifications. Experience with ServiceNowNot sure you meet 100% of our That's ok. If you believe that you could excel in this role, we encourage you to apply and welcome a chance to review your background. We are dedicated to building and maintaining a diversified workforce and considering a broad array of candidates with a variety of skill, workplace experiences, and backgrounds. As an equal opportunity employer, Wellington Management ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, sex, sexual orientation, gender identity, gender expression, religion, creed, national origin, age, ancestry, disability (physical or mental), medical condition, citizenship, marital status, pregnancy, veteran or military status, genetic information or any other characteristic protected by applicable law . If you are a candidate with a disability, or are assisting a candidate with a disability, and require an accommodation to apply for one of our jobs, please email us at . We believe that in person interactions inspire and energize our community and are essential to our culture. In support of this commitment, our employees work from our offices 4 days a week with flexibility to work remotely 1 day a week. We believe that this approach ultimately supports our mission to deliver investment excellence to our clients and their beneficiaries over the long term.
Jan 01, 2026
Full time
Lead Systems Analyst page is loaded Lead Systems Analystlocations: London, United Kingdomtime type: Full timeposted on: Posted 2 Days Agojob requisition id: R93167# Wellington Management offers comprehensive investment management capabilities that span nearly all segments of the global capital markets. Our investment solutions, tailored to the unique return and risk objectives of institutional clients in more than 60 countries, draw on a robust body of proprietary research and a collaborative culture that encourages independent thought and healthy debate. As a private partnership, we believe our ownership structure fosters a long-term view that aligns our perspectives with those of our clients. About the RoleAt Wellington Management our appetite for technology is insatiable. We recognize that the world is full of fascinating questions that will impact the future of companies, economies, financial markets, and entire industries. We want you to help us find answers to these questions by building and evolving our innovative, industry leading, technology platform. We are seeking qualified candidates to join our expanding technology team. Together, you will not only dream up solutions to today's investment challenges, but you will build them to see real-life results. Technology needs are advancing, and this level of complexity requires a highly sophisticated well-managed technology platform that is built by people like you. This is your chance to build something incredible. We want you to think big, to solve challenges, and positively impact our clients.JOB OVERVIEWWe are currently seeking a strong Lead Systems Analyst to play a key role, deliver solutions to our business partners, solve complex problems, provide leadership to a well-established and strive to advance and sustain world-class technology platforms. This role engages directly with the firm's business professionals in support of their workflow processes. This individual will think strategically and provide a robust technology platform for these professionals in the office, offsite, and while mobile. Ensuring quick and efficient resolution of technology related problems is critical as is project management skills, strong technical knowledge and expertise, and people management skills.This individual needs to work with minimal direct guidance and work effectively in a strong team environment with a deep sense of ownership and urgency. They are expected to provide thought leadership to the team through a deep level of technical expertise. High stress situations involving problem diagnosis, business communication, and issue resolution must be handled with determination, effectiveness, and grace.In addition to working with a seasoned team that has built trusting relationships with the business teams, this role interacts closely with application support, engineering, and infrastructure teams across the IT department.RESPONSIBILITIES Support all aspects of the end user computing platform and technology service delivery for business professionals. Advance our customized support model designed to provide the highest level of service delivery to the business community. Serve as an escalation point for the team on advanced technical issues, with a deep understanding of standard desktop applications and infrastructure. Employ problem-solving skills on inquiries and issues that arise as part of the day-to-day business workflow. Drive for issue prevention by employing root-cause analysis, issue tracking, trend analysis, and status reporting. Provide day-to-day oversite over the flow of services request and incidents for the team, looking for process improvement opportunities. Coordinate IT staff and contractors to provide maintenance and repairs, moves, and equipment exchanges.QUALIFICATIONS At least three years in a lead role, with a minimum of seven years of hands-on desktop. Experience working in a financial firm a plus, but not a requirement Experience in PC hardware - desktops, laptops, and tablets Strong knowledge of Microsoft operating systems Strong knowledge of Microsoft Office\Microsoft 365 Apps including Outlook Experience with Mac OS X Experience with remote computing technologies including VPN and Remote Desktop Protocol (RDP) Strong understanding of desktop video conferencing solutions (Zoom, Microsoft Teams, Webex) Strong knowledge of mobile devices (iOS, Android, etc.) and Mobile Device Management (MDM) systems Experience working in a service delivery system (like ServiceNow), with solid queue management and oversite practices. Working knowledge of internet\intranet technology Must be self-starter, possessing drive and ability to work with minimal supervision Strong leadership qualities. Ability to provide direction, be a positive influence, and act as a role model to the rest of the team. Ability to manage conflicting priorities effectively Ability to perform research and share knowledge with team members Proven project and delivery management skills Attention to detail, strong written and oral communication skills Ability to work well in a team environmentOptional QUALIFICATIONS It is highly desired that this individual has several years of experience in the financial industry and possesses a strong understanding of financial markets. Experience with Market Data Service applications. Experience in a helpdesk environment ITIL Knowledge\Certifications. Experience with ServiceNowNot sure you meet 100% of our That's ok. If you believe that you could excel in this role, we encourage you to apply and welcome a chance to review your background. We are dedicated to building and maintaining a diversified workforce and considering a broad array of candidates with a variety of skill, workplace experiences, and backgrounds. As an equal opportunity employer, Wellington Management ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, sex, sexual orientation, gender identity, gender expression, religion, creed, national origin, age, ancestry, disability (physical or mental), medical condition, citizenship, marital status, pregnancy, veteran or military status, genetic information or any other characteristic protected by applicable law . If you are a candidate with a disability, or are assisting a candidate with a disability, and require an accommodation to apply for one of our jobs, please email us at . We believe that in person interactions inspire and energize our community and are essential to our culture. In support of this commitment, our employees work from our offices 4 days a week with flexibility to work remotely 1 day a week. We believe that this approach ultimately supports our mission to deliver investment excellence to our clients and their beneficiaries over the long term.
Logiq is a fast-growing technology Company, providing cutting-edge solutions to high-risk clients across Private and Public Sector. Due to rapid growth, we are looking for an experienced Infrastructure Engineer to join our team. Location: Hybrid Salary: Negotiable, plus car allowance, plus up to 10% performance bonus , plus excellent benefits package. Travel Required: Travel expected to client or Logiq's offices in Bristol, Chippenham or Exeter Category: Architecture Clearance: UK - SC Role Status: Open / Accepting Applications As a Senior Security Infrastructure Engineer, you will provide technical leadership and hands on expertise in securing enterprise infrastructure and networks. This critical role ensures the resilience, compliance, and integrity of systems across a complex, multi technology environment. Key Responsibilities Infrastructure & Network Security: Design, implement, and maintain secure network architectures, including firewalls, VPNs, IDS/IPS, and segmentation controls. Microsoft Platform Security: Design and harden Microsoft Operating Systems (Server and Desktop), Active Directory, and Group Policies to enforce robust security baselines. Authentication & Access Control: Deploy and manage Multifactor Authentication solutions (YubiKey, RSA) to safeguard identity and access across the enterprise. Virtualisation & Endpoint Protection: Secure virtualisation platforms (Hyper V, VMware) and implement endpoint security solutions including EDR, anti malware, and DLP. Monitoring & Threat Detection: Operate and optimise SIEM tools (Splunk, Microsoft Sentinel) for proactive threat detection and incident response. Vulnerability Management: Perform vulnerability assessments using Qualys and Tenable, driving remediation and continuous improvement. Compliance & Governance: Align security controls with frameworks such as ISO 27001, NIST, CIS, and Cyber Essentials, supporting audits and certification processes. Role Context You will join the Cybersecurity Engineering team, contributing to both operational security and strategic initiatives. This includes: Technical assurance and peer reviews Input into security architecture and design standards Knowledge sharing through team briefings and technical exchanges Scope of Impact The Senior Security Infrastructure Engineer leads technical implementation and governance across: Enterprise infrastructure and network security Identity and access management Endpoint and virtualisation security Monitoring, detection, and vulnerability remediation You will evaluate alternative approaches considering risk, compliance, cost, and operational impact, ensuring sustainable security outcomes. Core Duties Design, build and configure secure network and system architectures. Implement and enforce security baselines across Microsoft platforms. Manage authentication, access control, and endpoint protection solutions. Provide technical input into security policies and compliance audits. Collaborate with cross functional teams to embed security into all stages of delivery. Employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history at the point of application. Travel to client sites and Logiq offices will be required. What We're Looking For Proven experience in infrastructure or network security within complex enterprise environments. Strong knowledge of Microsoft technologies (Windows Server/Desktop, Active Directory, Group Policies). Hands on experience with MFA solutions, virtualisation platforms, and network security appliances. Understanding of SIEM operations, vulnerability management, and endpoint protection. Familiarity with recognised security frameworks (ISO 27001, NIST, CIS, CE). Excellent problem solving skills and ability to work under pressure. Strong communication skills to engage stakeholders and influence technical decisions. Why Join Logiq Work on impactful projects that drive efficiency and innovation across diverse sectors. Access professional development pathways tailored to your career ambitions. Enjoy flexible working arrangements and a competitive benefits package. What the Team Say "At Logiq, I love being part of a team that thrives on exciting, fast paced projects in complex environments. We focus on delivering real value rather than getting bogged down by unnecessary processes. The collaborative culture encourages initiative and empowers me to make impactful decisions, with support always available when I need it. I also feel supported in my project work and career development, with plenty of opportunities to enhance my skills and take on new challenges. Logiq's investment in its people ensures I have both the tools and encouragement to achieve my goals." "As someone with a challenging home life, including children with additional needs, the hybrid working model has been invaluable. Logiq treats me as a professional, trusting me to manage my work, projects, and outputs while balancing my family commitments. The flexibility to adapt my schedule for school runs and care needs, combined with a supportive team and rewarding work, makes this a truly unique place to grow and succeed." Other Information Logiq is committed to investing in people, offering clear progression pathway into our consultancy service, and we will passionately support professional growth to develop our employees. Flexible working is available including part time / term time working patterns. All suggestions are welcomed to be discussed as part of a proposed employment package. Logiq is dedicated to fostering an inclusive workplace. Our commitment is to ensure equal opportunities for all in both employment and career advancement. We base our decisions on individual merit, qualifications and suitability for the role, without regard to gender, age, marital or civil partnership status, sexual orientation, ethnicity, disability, race, religion or national background. Bonus payments are discretionary and awarded upon successful completion of probation. Start Your Application Name (Required) First Last Email (Required) Phone (Required) CV Upload (Required) Accepted file types: pdf, docx, Max. file size: 10 MB. Accepted file types: pdf, docx, Max. file size: 5 MB. Logiq Recruitment Terms and Conditions Logiq is committed to safeguarding the privacy and confidentiality of your personal data. When you apply for a position with us, we ensure that all personally identifying information provided is handled in accordance with the General Data Protection Regulation (GDPR) and relevant data protection laws. By submitting your application, you consent to the processing of your personal data for recruitment purposes. If you have any questions or concerns about how your personal data is handled, or if you wish to exercise your rights under the GDPR, such as the right to access, rectify, or erase your personal data, please view our privacy policy. Candidates must be able to work in the UK without restrictions in accordance with UK National Law and be prepared to successfully undertake an appropriate level of UK National Security Vetting according to UK Government National Security Vetting criteria. Recruitment agencies: please be advised that any CVs submitted to us that have not been specifically requested by our internal recruitment team will be considered unsolicited and treated as free introductions, as per our Preferred Supplier List (PSL) policy.
Jan 01, 2026
Full time
Logiq is a fast-growing technology Company, providing cutting-edge solutions to high-risk clients across Private and Public Sector. Due to rapid growth, we are looking for an experienced Infrastructure Engineer to join our team. Location: Hybrid Salary: Negotiable, plus car allowance, plus up to 10% performance bonus , plus excellent benefits package. Travel Required: Travel expected to client or Logiq's offices in Bristol, Chippenham or Exeter Category: Architecture Clearance: UK - SC Role Status: Open / Accepting Applications As a Senior Security Infrastructure Engineer, you will provide technical leadership and hands on expertise in securing enterprise infrastructure and networks. This critical role ensures the resilience, compliance, and integrity of systems across a complex, multi technology environment. Key Responsibilities Infrastructure & Network Security: Design, implement, and maintain secure network architectures, including firewalls, VPNs, IDS/IPS, and segmentation controls. Microsoft Platform Security: Design and harden Microsoft Operating Systems (Server and Desktop), Active Directory, and Group Policies to enforce robust security baselines. Authentication & Access Control: Deploy and manage Multifactor Authentication solutions (YubiKey, RSA) to safeguard identity and access across the enterprise. Virtualisation & Endpoint Protection: Secure virtualisation platforms (Hyper V, VMware) and implement endpoint security solutions including EDR, anti malware, and DLP. Monitoring & Threat Detection: Operate and optimise SIEM tools (Splunk, Microsoft Sentinel) for proactive threat detection and incident response. Vulnerability Management: Perform vulnerability assessments using Qualys and Tenable, driving remediation and continuous improvement. Compliance & Governance: Align security controls with frameworks such as ISO 27001, NIST, CIS, and Cyber Essentials, supporting audits and certification processes. Role Context You will join the Cybersecurity Engineering team, contributing to both operational security and strategic initiatives. This includes: Technical assurance and peer reviews Input into security architecture and design standards Knowledge sharing through team briefings and technical exchanges Scope of Impact The Senior Security Infrastructure Engineer leads technical implementation and governance across: Enterprise infrastructure and network security Identity and access management Endpoint and virtualisation security Monitoring, detection, and vulnerability remediation You will evaluate alternative approaches considering risk, compliance, cost, and operational impact, ensuring sustainable security outcomes. Core Duties Design, build and configure secure network and system architectures. Implement and enforce security baselines across Microsoft platforms. Manage authentication, access control, and endpoint protection solutions. Provide technical input into security policies and compliance audits. Collaborate with cross functional teams to embed security into all stages of delivery. Employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history at the point of application. Travel to client sites and Logiq offices will be required. What We're Looking For Proven experience in infrastructure or network security within complex enterprise environments. Strong knowledge of Microsoft technologies (Windows Server/Desktop, Active Directory, Group Policies). Hands on experience with MFA solutions, virtualisation platforms, and network security appliances. Understanding of SIEM operations, vulnerability management, and endpoint protection. Familiarity with recognised security frameworks (ISO 27001, NIST, CIS, CE). Excellent problem solving skills and ability to work under pressure. Strong communication skills to engage stakeholders and influence technical decisions. Why Join Logiq Work on impactful projects that drive efficiency and innovation across diverse sectors. Access professional development pathways tailored to your career ambitions. Enjoy flexible working arrangements and a competitive benefits package. What the Team Say "At Logiq, I love being part of a team that thrives on exciting, fast paced projects in complex environments. We focus on delivering real value rather than getting bogged down by unnecessary processes. The collaborative culture encourages initiative and empowers me to make impactful decisions, with support always available when I need it. I also feel supported in my project work and career development, with plenty of opportunities to enhance my skills and take on new challenges. Logiq's investment in its people ensures I have both the tools and encouragement to achieve my goals." "As someone with a challenging home life, including children with additional needs, the hybrid working model has been invaluable. Logiq treats me as a professional, trusting me to manage my work, projects, and outputs while balancing my family commitments. The flexibility to adapt my schedule for school runs and care needs, combined with a supportive team and rewarding work, makes this a truly unique place to grow and succeed." Other Information Logiq is committed to investing in people, offering clear progression pathway into our consultancy service, and we will passionately support professional growth to develop our employees. Flexible working is available including part time / term time working patterns. All suggestions are welcomed to be discussed as part of a proposed employment package. Logiq is dedicated to fostering an inclusive workplace. Our commitment is to ensure equal opportunities for all in both employment and career advancement. We base our decisions on individual merit, qualifications and suitability for the role, without regard to gender, age, marital or civil partnership status, sexual orientation, ethnicity, disability, race, religion or national background. Bonus payments are discretionary and awarded upon successful completion of probation. Start Your Application Name (Required) First Last Email (Required) Phone (Required) CV Upload (Required) Accepted file types: pdf, docx, Max. file size: 10 MB. Accepted file types: pdf, docx, Max. file size: 5 MB. Logiq Recruitment Terms and Conditions Logiq is committed to safeguarding the privacy and confidentiality of your personal data. When you apply for a position with us, we ensure that all personally identifying information provided is handled in accordance with the General Data Protection Regulation (GDPR) and relevant data protection laws. By submitting your application, you consent to the processing of your personal data for recruitment purposes. If you have any questions or concerns about how your personal data is handled, or if you wish to exercise your rights under the GDPR, such as the right to access, rectify, or erase your personal data, please view our privacy policy. Candidates must be able to work in the UK without restrictions in accordance with UK National Law and be prepared to successfully undertake an appropriate level of UK National Security Vetting according to UK Government National Security Vetting criteria. Recruitment agencies: please be advised that any CVs submitted to us that have not been specifically requested by our internal recruitment team will be considered unsolicited and treated as free introductions, as per our Preferred Supplier List (PSL) policy.
Founded in 2002, Exponential-e swiftly established itself as a UK Cloud, Connectivity and Communications pioneer. Throughout our history, a focus upon leveraging leading-edge technology to deliver profitable and innovative services to our clients and prospects has resulted in industry and peer recognition for our ground-breaking approach, a truly world-class ICT services company. We're a company of innovators who think big and achieve bigger! Our people are crucial to the continuing success of our company. From our CEO to our new Graduates, each of our people demonstrates our PRIDE principles which are at the core of everything we do. Overall purpose of the job: Acting as a representative of Exponential-e and provide a world class level of customer service. Progress Incident/Change/Problem tickets via ServiceNow in an MSP environment adhering to SLA's, OLA's & KPI's Provide 1st and 2nd Line remote desktop support to Exponential-e customers with occasional customer site visits. Provide the highest standard of customer service promoting NPS feedback. Primarily responsible for managing and owning support tickets and driving customer issues through to resolution. Key responsibilities for this job: Respond to support calls as assigned within Service Level Agreements. Work as a team to deliver timely resolution to customer requests from telephone and email. Maintain an understanding of the internal escalation process. Maintain excellent verbal and written communication skills with the ability to communicate effectively with technical and non-technical customer at all levels in the organization. To be a highly motivated team player with the skills and ability to manage changing priorities. Setup/Configure/Maintain/Administer desktop computers and peripherals and test network connections. Physical Workstation and peripheral relocations. Performs general preventative maintenance tasks on computers, laptops, printers. Access Management and Maintenance through Active Directory and M365 (Account Provision, Account Revocation, Password resets). Escalate issues and involve Service Desk wherever required to resolve an issue as quickly as possible. Field Engineer expectation to cover onsite support from customer offices, alternatively you may get assigned to a dedicate customer. Knowledge and experience required: Experience in managing/troubleshooting Windows Desktop Operating Systems & Apples Operating Systems Experience in Microsoft Exchange, Active Directory, Windows Server & Desktop technologies Previous experience as an end user support engineer, or similar role. Experience in using ITIL based ticketing system and Change management (ITIL foundation preferred) Experience of Provisioning desktop, laptops, tablets, mobile devices, and printers. An analytical mind and strong problem-solving ability Troubleshooting experience with Virtual Desktops General maintenance tasks to protect end user devices using Antivirus tools. Knowledge of Networking (DNS, DHCP, PING, TRACERT, NETSTAT, NBTSTAT, TELNET, FTP, FTPS, SFTP) Desired skills in Microsoft System Centre Configuration Manager, Intune, 365, PowerShell, Teams Calling (TCaaS) and SharePoint. Applicants will ideally be either MCP, MCSA, MCSE or VCP certified. Experience in Remote Support, troubleshooting and investigating home user setups. Knowledge of Networking (LAN, WAN, DHCP, VPN, DNS, MFA) Our People Our people are what makes Exponential-e Group the company it is today. This year's employee survey highlighted that 81% of employees who took the survey, would recommend a friend to work for our organisation. Learning and development are fundamental parts of daily life at Exponential-e. From their first day at the company, everyone is provided ample opportunities to develop their skills and broaden their horizons, with our own L&D team running a range of bespoke courses, based on the latest innovations and challenges across the digital landscape. Exponential-e Group is committed to providing equal opportunities in employment and treating all employees with respect and dignity. The company respects and values the diversity of its staff, striving to maintain an environment where there is opportunity for everyone to feel valued, their talents to be utilised and for both personal and organisational aspirations to be met. Every employee plays a vital role in helping to create an inclusive working environment by understanding and harnessing difference in a positive way. Create a Job Alert Interested in building your career at Exponential-e? Get future opportunities sent straight to your email. Apply for this job indicates a required field First Name Last Name Email Phone Country Phone Location (City) Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Right to work in the UK Select Do you have any unspent convictions? Select If yes, please provide details How did you hear about this job? Select Contacted by the Recruitment Team at Exponential-e Group From someone I know who works at Exponential-e Group LinkedIn Indeed CV Library Reed.co.uk Google Otta College/university Firebrand Apprenticeships Recruitment agency Job fair/Conference/Trade show Other Notice period required to start a new role Select Salary Expectations Do you have a UK driving license and a car? Select Are you open to relocating? Select We would like to know if you are open to relocating for a new role? Are you happy to work shifts? This will include day shifts 7am-7pm and night shifts 7pm-7am including weekends Select Working hours: 24/7 shift, 2 days on (7am - 7pm), 2 nights on (7pm - 7am), 4 days off. Please select your level of clearance you currently hold Select GDPR Select We treat personal data collected during the recruitment process in accordance with our privacy policy. Your personal data will be retained by Controller as long as controller determines it is necessary to evaluate your applications for employment. Under the GDPR, you have the right to request access to your personal data and the right to object to the processing of your data at any time.
Jan 01, 2026
Full time
Founded in 2002, Exponential-e swiftly established itself as a UK Cloud, Connectivity and Communications pioneer. Throughout our history, a focus upon leveraging leading-edge technology to deliver profitable and innovative services to our clients and prospects has resulted in industry and peer recognition for our ground-breaking approach, a truly world-class ICT services company. We're a company of innovators who think big and achieve bigger! Our people are crucial to the continuing success of our company. From our CEO to our new Graduates, each of our people demonstrates our PRIDE principles which are at the core of everything we do. Overall purpose of the job: Acting as a representative of Exponential-e and provide a world class level of customer service. Progress Incident/Change/Problem tickets via ServiceNow in an MSP environment adhering to SLA's, OLA's & KPI's Provide 1st and 2nd Line remote desktop support to Exponential-e customers with occasional customer site visits. Provide the highest standard of customer service promoting NPS feedback. Primarily responsible for managing and owning support tickets and driving customer issues through to resolution. Key responsibilities for this job: Respond to support calls as assigned within Service Level Agreements. Work as a team to deliver timely resolution to customer requests from telephone and email. Maintain an understanding of the internal escalation process. Maintain excellent verbal and written communication skills with the ability to communicate effectively with technical and non-technical customer at all levels in the organization. To be a highly motivated team player with the skills and ability to manage changing priorities. Setup/Configure/Maintain/Administer desktop computers and peripherals and test network connections. Physical Workstation and peripheral relocations. Performs general preventative maintenance tasks on computers, laptops, printers. Access Management and Maintenance through Active Directory and M365 (Account Provision, Account Revocation, Password resets). Escalate issues and involve Service Desk wherever required to resolve an issue as quickly as possible. Field Engineer expectation to cover onsite support from customer offices, alternatively you may get assigned to a dedicate customer. Knowledge and experience required: Experience in managing/troubleshooting Windows Desktop Operating Systems & Apples Operating Systems Experience in Microsoft Exchange, Active Directory, Windows Server & Desktop technologies Previous experience as an end user support engineer, or similar role. Experience in using ITIL based ticketing system and Change management (ITIL foundation preferred) Experience of Provisioning desktop, laptops, tablets, mobile devices, and printers. An analytical mind and strong problem-solving ability Troubleshooting experience with Virtual Desktops General maintenance tasks to protect end user devices using Antivirus tools. Knowledge of Networking (DNS, DHCP, PING, TRACERT, NETSTAT, NBTSTAT, TELNET, FTP, FTPS, SFTP) Desired skills in Microsoft System Centre Configuration Manager, Intune, 365, PowerShell, Teams Calling (TCaaS) and SharePoint. Applicants will ideally be either MCP, MCSA, MCSE or VCP certified. Experience in Remote Support, troubleshooting and investigating home user setups. Knowledge of Networking (LAN, WAN, DHCP, VPN, DNS, MFA) Our People Our people are what makes Exponential-e Group the company it is today. This year's employee survey highlighted that 81% of employees who took the survey, would recommend a friend to work for our organisation. Learning and development are fundamental parts of daily life at Exponential-e. From their first day at the company, everyone is provided ample opportunities to develop their skills and broaden their horizons, with our own L&D team running a range of bespoke courses, based on the latest innovations and challenges across the digital landscape. Exponential-e Group is committed to providing equal opportunities in employment and treating all employees with respect and dignity. The company respects and values the diversity of its staff, striving to maintain an environment where there is opportunity for everyone to feel valued, their talents to be utilised and for both personal and organisational aspirations to be met. Every employee plays a vital role in helping to create an inclusive working environment by understanding and harnessing difference in a positive way. Create a Job Alert Interested in building your career at Exponential-e? Get future opportunities sent straight to your email. Apply for this job indicates a required field First Name Last Name Email Phone Country Phone Location (City) Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Right to work in the UK Select Do you have any unspent convictions? Select If yes, please provide details How did you hear about this job? Select Contacted by the Recruitment Team at Exponential-e Group From someone I know who works at Exponential-e Group LinkedIn Indeed CV Library Reed.co.uk Google Otta College/university Firebrand Apprenticeships Recruitment agency Job fair/Conference/Trade show Other Notice period required to start a new role Select Salary Expectations Do you have a UK driving license and a car? Select Are you open to relocating? Select We would like to know if you are open to relocating for a new role? Are you happy to work shifts? This will include day shifts 7am-7pm and night shifts 7pm-7am including weekends Select Working hours: 24/7 shift, 2 days on (7am - 7pm), 2 nights on (7pm - 7am), 4 days off. Please select your level of clearance you currently hold Select GDPR Select We treat personal data collected during the recruitment process in accordance with our privacy policy. Your personal data will be retained by Controller as long as controller determines it is necessary to evaluate your applications for employment. Under the GDPR, you have the right to request access to your personal data and the right to object to the processing of your data at any time.
Here at Ruby Energy, we have an exciting position available for a IT Support Engineer to join our dynamic team based within our offices in Fleetwood Lancashire The IT Support Engineer (1st and 2nd Line Support) is responsible for providing effective and efficient IT support to all end users within the organisation. This role focuses on desktop services within a full Microsoft environment, including Microsoft 365 (M365). The IT Support Engineer will handle IMAC (Install, Move, Add, Change) activities, manage incident processes, fulfil service requests, and assist with problem management. The role requires a commitment to improving service quality and ensuring customer satisfaction in a busy environment with high demand and competing priorities. Please note this is a full time onsite role in Fleetwood Lancashire and the ideal candidate must be able to commute on site daily Working hours - Monday to Friday Buy & Sell Annual Leave Scheme Company Pension Referral program Free onsite parking Employee Assistance Programme (EAP) Employee Recognition Incentives Company events Monthly dress down days Tea & coffee facilities & On site Canteen Local discounts / benefits Early Finish Fridays Main Responsibilities (but not limited to) Desktop Support Provide 1st and 2nd line support for desktop services within a Microsoft environment. Manage and troubleshoot issues related to Microsoft 365 applications and services. Perform IMAC activities for hardware and software installations, moves, adds, and changes. Ensure all desktop services are operating effectively and efficiently. Log, categorise, and prioritise incidents in the IT service management system. Resolve incidents in a timely manner, ensuring minimal disruption to end users. Escalate complex incidents to higher level support teams when necessary. Follow up with end users to ensure incidents are resolved to their satisfaction. Process and fulfil service requests from end users promptly and efficiently. Maintain accurate records of service requests and their fulfilment status. Ensure that all service requests comply with established policies and procedures. Assist with the identification and resolution of recurring incidents and problems. Contribute to root cause analysis and the development of permanent solutions. Maintain documentation of known issues and solutions for future reference. Customer Service Provide excellent customer service to all end users, maintaining a positive and helpful attitude. Communicate technical information to end users in a clear and understandable manner. Educate end users on IT policies, procedures, and best practices. Process and Policy Compliance Follow established IT processes, procedures, and policies at all times. Contribute to the continuous improvement of IT support processes and procedures. Ensure compliance with organisational security policies and guidelines. Quality Improvement Continuously seek ways to improve the quality of IT support services. Participate in training and development activities to enhance technical skills and knowledge. Provide feedback and suggestions to the IT Service Desk Manager for service improvement. Take key roles in projects and continual service improvement work. Lead on specific change work as requested by Senior managers. Requirements to be considered Proven experience in a 1st and 2nd line IT support role. Strong knowledge of Microsoft 365 and desktop services in a Microsoft environment. Excellent troubleshooting and problem solving skills. Familiarity with IT service management frameworks and tools (e.g., ITIL, ServiceNow). Ability to manage multiple tasks and priorities in a busy environment. Strong customer service orientation with a positive and proactive attitude. Excellent communication skills, both verbal and written. Ability to work effectively as part of a team and independently. Our Journey Launched in 2002, we're experts in commercial utilities and we know what it takes to deliver high levels of customer service. With our Head Office in Fleetwood, Lancashire, and offices in Manchester, we are positioned to serve businesses across the UK with dedication and excellence. The Ruby Way Ruby's values are at the heart of everything we do: Collaborative: We ensure your voice is heard. We listen to our customers and strive to deliver strong, responsive customer service. Human: We give a personal touch and support to our customers and each other, treating everyone with respect and understanding. Committed: We use innovative solutions to improve our services and always stick to our word. We pride ourselves on delivering consistently high levels of customer service and innovative products to organisations across all industries. Our vision is to become the best independent commercial energy supplier in the country. We aim to provide contracts that are straightforward, competitive, and most importantly, tailored to your business needs. Investing in the Ruby Community We are committed to fairness, transparency, honesty, and professionalism. By heavily investing in our people, processes, and systems, we continuously improve our customer engagement and service offerings. What you need to do now If you would love to join us as our new IT Support Engineer, we encourage you to apply now! Be part of our bright future and talk to Ruby today! Here at Ruby Energy, we are passionate about our recruitment process and bringing even more talent into our existing teams. If you're looking for progression, and opportunity to grow your career with us in an exciting and diverse business, then we're for you!
Jan 01, 2026
Full time
Here at Ruby Energy, we have an exciting position available for a IT Support Engineer to join our dynamic team based within our offices in Fleetwood Lancashire The IT Support Engineer (1st and 2nd Line Support) is responsible for providing effective and efficient IT support to all end users within the organisation. This role focuses on desktop services within a full Microsoft environment, including Microsoft 365 (M365). The IT Support Engineer will handle IMAC (Install, Move, Add, Change) activities, manage incident processes, fulfil service requests, and assist with problem management. The role requires a commitment to improving service quality and ensuring customer satisfaction in a busy environment with high demand and competing priorities. Please note this is a full time onsite role in Fleetwood Lancashire and the ideal candidate must be able to commute on site daily Working hours - Monday to Friday Buy & Sell Annual Leave Scheme Company Pension Referral program Free onsite parking Employee Assistance Programme (EAP) Employee Recognition Incentives Company events Monthly dress down days Tea & coffee facilities & On site Canteen Local discounts / benefits Early Finish Fridays Main Responsibilities (but not limited to) Desktop Support Provide 1st and 2nd line support for desktop services within a Microsoft environment. Manage and troubleshoot issues related to Microsoft 365 applications and services. Perform IMAC activities for hardware and software installations, moves, adds, and changes. Ensure all desktop services are operating effectively and efficiently. Log, categorise, and prioritise incidents in the IT service management system. Resolve incidents in a timely manner, ensuring minimal disruption to end users. Escalate complex incidents to higher level support teams when necessary. Follow up with end users to ensure incidents are resolved to their satisfaction. Process and fulfil service requests from end users promptly and efficiently. Maintain accurate records of service requests and their fulfilment status. Ensure that all service requests comply with established policies and procedures. Assist with the identification and resolution of recurring incidents and problems. Contribute to root cause analysis and the development of permanent solutions. Maintain documentation of known issues and solutions for future reference. Customer Service Provide excellent customer service to all end users, maintaining a positive and helpful attitude. Communicate technical information to end users in a clear and understandable manner. Educate end users on IT policies, procedures, and best practices. Process and Policy Compliance Follow established IT processes, procedures, and policies at all times. Contribute to the continuous improvement of IT support processes and procedures. Ensure compliance with organisational security policies and guidelines. Quality Improvement Continuously seek ways to improve the quality of IT support services. Participate in training and development activities to enhance technical skills and knowledge. Provide feedback and suggestions to the IT Service Desk Manager for service improvement. Take key roles in projects and continual service improvement work. Lead on specific change work as requested by Senior managers. Requirements to be considered Proven experience in a 1st and 2nd line IT support role. Strong knowledge of Microsoft 365 and desktop services in a Microsoft environment. Excellent troubleshooting and problem solving skills. Familiarity with IT service management frameworks and tools (e.g., ITIL, ServiceNow). Ability to manage multiple tasks and priorities in a busy environment. Strong customer service orientation with a positive and proactive attitude. Excellent communication skills, both verbal and written. Ability to work effectively as part of a team and independently. Our Journey Launched in 2002, we're experts in commercial utilities and we know what it takes to deliver high levels of customer service. With our Head Office in Fleetwood, Lancashire, and offices in Manchester, we are positioned to serve businesses across the UK with dedication and excellence. The Ruby Way Ruby's values are at the heart of everything we do: Collaborative: We ensure your voice is heard. We listen to our customers and strive to deliver strong, responsive customer service. Human: We give a personal touch and support to our customers and each other, treating everyone with respect and understanding. Committed: We use innovative solutions to improve our services and always stick to our word. We pride ourselves on delivering consistently high levels of customer service and innovative products to organisations across all industries. Our vision is to become the best independent commercial energy supplier in the country. We aim to provide contracts that are straightforward, competitive, and most importantly, tailored to your business needs. Investing in the Ruby Community We are committed to fairness, transparency, honesty, and professionalism. By heavily investing in our people, processes, and systems, we continuously improve our customer engagement and service offerings. What you need to do now If you would love to join us as our new IT Support Engineer, we encourage you to apply now! Be part of our bright future and talk to Ruby today! Here at Ruby Energy, we are passionate about our recruitment process and bringing even more talent into our existing teams. If you're looking for progression, and opportunity to grow your career with us in an exciting and diverse business, then we're for you!
