Job Description
Aftersales Manager / Service Manager
Location: West London
Salary: 60,000 Basic OTE up to 75,000 Company Car
Hours: Monday to Friday 08:00 - 18:00, alternate Saturdays 08:00 - 13:00
The Opportunity
An established and highly respected main dealer automotive group is seeking an experienced Aftersales / Service Manager to lead a flagship site in West London.
This is a senior, hands-on leadership role within a high-performing, manufacturer-backed dealership, offering strong earning potential, long-term stability, and excellent career progression within a well-funded dealer group.
The Role
You will have full responsibility for the workshop, service and parts departments, ensuring operational excellence, profitability, and outstanding customer satisfaction.
Key Responsibilities:
- Lead and manage the workshop, service and parts functions
- Achieve and exceed labour sales, profit and budget targets
- Motivate, develop and retain a team of technicians, service advisors, parts staff and drivers
- Monitor customer satisfaction and implement performance improvements
- Control departmental budgets and produce performance reports
- Ensure full compliance with Health & Safety and environmental legislation
The Ideal Candidate
- Proven experience as a Service Manager or Aftersales Manager within a franchised dealership
- Strong leadership skills with the ability to drive performance across multiple departments
- Excellent operational and technical motor trade knowledge
- Commercially focused with strong budgeting and reporting experience
- Confident communicator with a customer-first approach
What's on Offer
- 60,000 basic salary
- OTE up to 75,000
- Company car
- Excellent long-term career prospects with a recognised dealer group
- Supportive senior leadership and manufacturer training
Interested?
For a confidential discussion or to apply, please contact Command Recruitment - a leading automotive recruitment specialist.
All applications will be handled in the strictest confidence.
