Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 17, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Estate Agent Partner Annual Salary: £50,000 - £80,000+ OTE Location: Chesterfield Job Type: Full-time, Employed Join a leading independent estate agency in the UK as an Estate Agent Partner. This role combines the flexibility of a self-employed model with the security of employed status, making it ideal for experienced estate agents who aspire to manage their own area while accessing extensive support and resources. Day-to-day of the role: Build and develop the estate agency profile within a designated core area. Become the 'go-to' property seller in this area, networking with the local community, embracing social media, and actively participating in local groups. Make strategic decisions on targeted marketing and canvassing to enhance business growth. Develop business contacts within local constituencies to boost referrals and expand the estate agency network. Value and convert market appraisal opportunities into instructions using a robust marketing budget. Oversee instructions to completion, utilizing a nearby hub office equipped with sales negotiators, sales progression, and admin staff for daily operations. Provide an end-to-end service for customers, from valuation to the completion of sale, ensuring a seamless customer journey. Required Skills & Qualifications: Minimum of 4 years+ experience in estate agency. Proximity to the area, being an expert in the local property market. Strong entrepreneurial spirit with a desire to run and grow a successful business. Excellent knowledge of the local property market and community. Proven track record of business generation and marketing personal brand. Exceptional customer service skills, with a focus on providing a memorable customer experience. Ability to work flexibly from home and in an office environment. Benefits: Competitive basic salary (£23,500 to £27,500) with uncapped commission (some earning over £100k!) Three months of supplementary payments plus a "business builder" scheme. Company car or car allowance. Comprehensive support from learning and development teams, local property centres, and industry-leading technology and marketing. Opportunities for career progression within one of the UK's leading estate agency brands. Pension and profit share options. This role is perfect for high-flying individuals who want the independence of managing their own area with the backing of a well-established company. If you are driven, customer-focused, and have a strong track record in estate agency, we would love to hear from you. To apply for the Estate Agent Partner position, please submit your CV and a cover letter detailing your relevant experience and why you are interested in this role.
Mar 17, 2026
Full time
Estate Agent Partner Annual Salary: £50,000 - £80,000+ OTE Location: Chesterfield Job Type: Full-time, Employed Join a leading independent estate agency in the UK as an Estate Agent Partner. This role combines the flexibility of a self-employed model with the security of employed status, making it ideal for experienced estate agents who aspire to manage their own area while accessing extensive support and resources. Day-to-day of the role: Build and develop the estate agency profile within a designated core area. Become the 'go-to' property seller in this area, networking with the local community, embracing social media, and actively participating in local groups. Make strategic decisions on targeted marketing and canvassing to enhance business growth. Develop business contacts within local constituencies to boost referrals and expand the estate agency network. Value and convert market appraisal opportunities into instructions using a robust marketing budget. Oversee instructions to completion, utilizing a nearby hub office equipped with sales negotiators, sales progression, and admin staff for daily operations. Provide an end-to-end service for customers, from valuation to the completion of sale, ensuring a seamless customer journey. Required Skills & Qualifications: Minimum of 4 years+ experience in estate agency. Proximity to the area, being an expert in the local property market. Strong entrepreneurial spirit with a desire to run and grow a successful business. Excellent knowledge of the local property market and community. Proven track record of business generation and marketing personal brand. Exceptional customer service skills, with a focus on providing a memorable customer experience. Ability to work flexibly from home and in an office environment. Benefits: Competitive basic salary (£23,500 to £27,500) with uncapped commission (some earning over £100k!) Three months of supplementary payments plus a "business builder" scheme. Company car or car allowance. Comprehensive support from learning and development teams, local property centres, and industry-leading technology and marketing. Opportunities for career progression within one of the UK's leading estate agency brands. Pension and profit share options. This role is perfect for high-flying individuals who want the independence of managing their own area with the backing of a well-established company. If you are driven, customer-focused, and have a strong track record in estate agency, we would love to hear from you. To apply for the Estate Agent Partner position, please submit your CV and a cover letter detailing your relevant experience and why you are interested in this role.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 17, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 17, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 17, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Full-Time Hybrid Working Full Study Support Excellent Benefits Career Progression Are you a Diploma-qualified Paraplanner or actively working towards your Level 4 qualification and seeking the next step in your career? An exceptional opportunity has arisen with a highly respected, independent financial advisory firm based in St Albans , known for its technical expertise and long-standing client relationships. The firm has experienced consistent and impressive growth over the last 15 years and is now looking to appoint a Junior Paraplanner on a clear, proven path toward a Paraplanner Manager position. What makes this role stand out? £45,000 - £52,000 salary depending on experience Full study support and structured training programme Hybrid working (3 days in the office, 2 from home after probation) Supportive and family-orientated culture Excellent benefits including a wellbeing suite Route to Adviser or Paraplanner Manager roles The Firm: This is a well-established IFA business that advises on Pensions, Investments, Retirement Planning, IHT, Tax Planning, Trusts, Mortgages, and Protection . They maintain a strong local presence in Hertfordshire and pride themselves on client loyalty and community reputation. Role Responsibilities: As a Paraplanner, you will work closely supporting a very successful Advisor- gaining exposure to complex planning strategies. Responsibilities include: Attending client meetings and taking detailed notes Writing high-quality, compliant suitability reports Conducting product research and supporting advice recommendations Preparing cashflow models and investment analysis Liaising with providers and investment partners Maintaining accurate client records and preparing for annual reviews Supporting the client journey through scheduling and documentation Ideal Candidate: Diploma Level 4 qualified (or working towards) Previous experience in a Paraplanning or technical support role within an IFA Strong attention to detail with a desire to progress Exposure to pensions, drawdown, or complex financial planning is advantageous Ambition to develop into a lead Paraplanner or Adviser This is an outstanding opportunity for someone who thrives in a technically focused, professional environment and is motivated by the chance to grow their career within a supportive and expanding firm . To apply or learn more, please contact Sam Negbenebor at Financial Divisions.
Mar 17, 2026
Full time
Full-Time Hybrid Working Full Study Support Excellent Benefits Career Progression Are you a Diploma-qualified Paraplanner or actively working towards your Level 4 qualification and seeking the next step in your career? An exceptional opportunity has arisen with a highly respected, independent financial advisory firm based in St Albans , known for its technical expertise and long-standing client relationships. The firm has experienced consistent and impressive growth over the last 15 years and is now looking to appoint a Junior Paraplanner on a clear, proven path toward a Paraplanner Manager position. What makes this role stand out? £45,000 - £52,000 salary depending on experience Full study support and structured training programme Hybrid working (3 days in the office, 2 from home after probation) Supportive and family-orientated culture Excellent benefits including a wellbeing suite Route to Adviser or Paraplanner Manager roles The Firm: This is a well-established IFA business that advises on Pensions, Investments, Retirement Planning, IHT, Tax Planning, Trusts, Mortgages, and Protection . They maintain a strong local presence in Hertfordshire and pride themselves on client loyalty and community reputation. Role Responsibilities: As a Paraplanner, you will work closely supporting a very successful Advisor- gaining exposure to complex planning strategies. Responsibilities include: Attending client meetings and taking detailed notes Writing high-quality, compliant suitability reports Conducting product research and supporting advice recommendations Preparing cashflow models and investment analysis Liaising with providers and investment partners Maintaining accurate client records and preparing for annual reviews Supporting the client journey through scheduling and documentation Ideal Candidate: Diploma Level 4 qualified (or working towards) Previous experience in a Paraplanning or technical support role within an IFA Strong attention to detail with a desire to progress Exposure to pensions, drawdown, or complex financial planning is advantageous Ambition to develop into a lead Paraplanner or Adviser This is an outstanding opportunity for someone who thrives in a technically focused, professional environment and is motivated by the chance to grow their career within a supportive and expanding firm . To apply or learn more, please contact Sam Negbenebor at Financial Divisions.
Job Title: PeopleXD Implementation Consultant Location: Remote Contract Type: Permanent Salary: £65,000 A leading consultantancy is seeking an experienced PeopleXD Implementation Consultant to join their growing HR systems delivery team. This role focuses on supporting organisations through the successful implementation and optimisation of payroll and workforce management solutions. Working remotely, you will partner with HR, payroll, and operational teams to ensure systems are configured correctly, processes are efficient, and payroll operations run smoothly. This position would suit a consultant with a strong understanding of payroll processes and workforce management systems who enjoys translating business requirements into practical system solutions. Key Responsibilities: Lead client discussions to understand payroll and workforce management requirements. Configure PeopleXD payroll and workforce management functionality to align with operational processes. Translate payroll rules, approval structures, and scheduling requirements into system configuration. Prepare clear documentation outlining system setup and functional design. Assist with the transfer of payroll and workforce data into the new system, ensuring accuracy and completeness. Build reports that enable payroll teams to manage data efficiently and reduce manual intervention. Work alongside technical teams to support integrations with finance platforms and other connected systems. Coordinate and support system testing phases, including system integration and user acceptance testing. Manage payroll comparison runs to validate system accuracy prior to launch. Provide support during final deployment and the immediate post launch period to ensure a stable transition. Deliver guidance and training sessions for payroll, HR, and operational users. Identify opportunities to streamline processes and improve system usage. Assist with ongoing system updates and provide post implementation support where required. Skills and Experience Required: Experience implementing payroll or workforce management solutions within HR systems. Strong knowledge of payroll governance, validation processes, and reconciliation practices. Practical experience configuring HR or payroll software platforms. Ability to run workshops and translate operational requirements into system functionality. Experience working with PeopleXD or comparable HR and payroll platforms. Exposure to complex programme delivery involving multiple stakeholders. Familiarity with system integrations or API based connections. Experience delivering projects within large or regulated organisations. Professional certification relating to HR, payroll systems, or the PeopleXD platform would be beneficial. Degree level education or equivalent industry experience. What Success Looks Like: Payroll and workforce management solutions delivered accurately and on schedule. Smooth payroll processing following implementation with minimal errors. Positive engagement from end users and strong client feedback. Ongoing improvements and optimisation following initial delivery. If you have strong payroll system expertise and enjoy working closely with clients to deliver effective HR technology solutions, we would welcome your application. JGA Recruitment Group Ltd ("We") are committed to equality of opportunity for all applications regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. We are also committed to protecting and respecting your privacy. We are a specialist Payroll and HR recruitment agency and recruitment business as defined in the Employment Agencies and Employment Businesses Regulations 2003 (our business). These statements together with our privacy notices set out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.
Mar 17, 2026
Full time
Job Title: PeopleXD Implementation Consultant Location: Remote Contract Type: Permanent Salary: £65,000 A leading consultantancy is seeking an experienced PeopleXD Implementation Consultant to join their growing HR systems delivery team. This role focuses on supporting organisations through the successful implementation and optimisation of payroll and workforce management solutions. Working remotely, you will partner with HR, payroll, and operational teams to ensure systems are configured correctly, processes are efficient, and payroll operations run smoothly. This position would suit a consultant with a strong understanding of payroll processes and workforce management systems who enjoys translating business requirements into practical system solutions. Key Responsibilities: Lead client discussions to understand payroll and workforce management requirements. Configure PeopleXD payroll and workforce management functionality to align with operational processes. Translate payroll rules, approval structures, and scheduling requirements into system configuration. Prepare clear documentation outlining system setup and functional design. Assist with the transfer of payroll and workforce data into the new system, ensuring accuracy and completeness. Build reports that enable payroll teams to manage data efficiently and reduce manual intervention. Work alongside technical teams to support integrations with finance platforms and other connected systems. Coordinate and support system testing phases, including system integration and user acceptance testing. Manage payroll comparison runs to validate system accuracy prior to launch. Provide support during final deployment and the immediate post launch period to ensure a stable transition. Deliver guidance and training sessions for payroll, HR, and operational users. Identify opportunities to streamline processes and improve system usage. Assist with ongoing system updates and provide post implementation support where required. Skills and Experience Required: Experience implementing payroll or workforce management solutions within HR systems. Strong knowledge of payroll governance, validation processes, and reconciliation practices. Practical experience configuring HR or payroll software platforms. Ability to run workshops and translate operational requirements into system functionality. Experience working with PeopleXD or comparable HR and payroll platforms. Exposure to complex programme delivery involving multiple stakeholders. Familiarity with system integrations or API based connections. Experience delivering projects within large or regulated organisations. Professional certification relating to HR, payroll systems, or the PeopleXD platform would be beneficial. Degree level education or equivalent industry experience. What Success Looks Like: Payroll and workforce management solutions delivered accurately and on schedule. Smooth payroll processing following implementation with minimal errors. Positive engagement from end users and strong client feedback. Ongoing improvements and optimisation following initial delivery. If you have strong payroll system expertise and enjoy working closely with clients to deliver effective HR technology solutions, we would welcome your application. JGA Recruitment Group Ltd ("We") are committed to equality of opportunity for all applications regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. We are also committed to protecting and respecting your privacy. We are a specialist Payroll and HR recruitment agency and recruitment business as defined in the Employment Agencies and Employment Businesses Regulations 2003 (our business). These statements together with our privacy notices set out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.
Exclusive Role: Senior Underwriter Property FacultativeReinsurerCity of London I am currently partnered exclusively with a leading Reinsurer who are seeking a Senior Underwriter to join their Property Fac team. This role will be Underwriting a variety of Property risks from multiple industries on a Facultative basis, solely on an XOL basis too. Including but not limited to; Power, Real Estate, Mining, Renewables and more. My client is looking for someone with a solid Property Underwriting background, either on a Fac basis or a primary basis who has had involvement with Fac placements. Key Responsibilities Underwriting Support the department's objective of building and sustaining a profitable property excess of loss portfolio. Underwrite and price individual risks and programme-based facultative reinsurance in line with underwriting philosophy, guidelines, rating tools, pricing methodologies, and documentation standards. Maintain a strong understanding of market pricing, terms, and conditions. Demonstrate in-depth expertise in contract and policy wordings, pricing structures, terms and conditions, and current underwriting issues. Negotiate and agree terms and conditions directly with clients. Client Account Management Build and maintain strong relationships with clients at both underwriting and senior management levels. Develop a thorough understanding of treaty structures and facultative reinsurance purchasing behaviour. Deliver tailored reinsurance solutions that meet client needs while maintaining technical pricing discipline and capacity limits. Take ownership of assigned client relationships, including the development and execution of marketing plans. Proactively identify new business opportunities within existing accounts and across the wider insurance market. Maintain awareness of broader market trends and industry developments. Teamwork Seek and provide high-quality peer review ("second head") support on facultative transactions where appropriate. Foster effective collaboration across client teams, branches, business units, and project teams by contributing to a positive, supportive, and disciplined working environment. Actively participate in training, development, and coaching initiatives. Consistently demonstrate professionalism, integrity, trust, and respect. Exhibit a strong work ethic and a proactive, results-driven mindset. Running the Business Contribute to branch planning activities in support of departmental objectives. Use management and diagnostic reporting to generate insights and share information effectively with property facultative colleagues and other corporate functions. Adhere to established operational and processing protocols while supporting continuous improvement initiatives. Coordinate, participate in, and lead special projects as required to support branch and business priorities.
Mar 17, 2026
Full time
Exclusive Role: Senior Underwriter Property FacultativeReinsurerCity of London I am currently partnered exclusively with a leading Reinsurer who are seeking a Senior Underwriter to join their Property Fac team. This role will be Underwriting a variety of Property risks from multiple industries on a Facultative basis, solely on an XOL basis too. Including but not limited to; Power, Real Estate, Mining, Renewables and more. My client is looking for someone with a solid Property Underwriting background, either on a Fac basis or a primary basis who has had involvement with Fac placements. Key Responsibilities Underwriting Support the department's objective of building and sustaining a profitable property excess of loss portfolio. Underwrite and price individual risks and programme-based facultative reinsurance in line with underwriting philosophy, guidelines, rating tools, pricing methodologies, and documentation standards. Maintain a strong understanding of market pricing, terms, and conditions. Demonstrate in-depth expertise in contract and policy wordings, pricing structures, terms and conditions, and current underwriting issues. Negotiate and agree terms and conditions directly with clients. Client Account Management Build and maintain strong relationships with clients at both underwriting and senior management levels. Develop a thorough understanding of treaty structures and facultative reinsurance purchasing behaviour. Deliver tailored reinsurance solutions that meet client needs while maintaining technical pricing discipline and capacity limits. Take ownership of assigned client relationships, including the development and execution of marketing plans. Proactively identify new business opportunities within existing accounts and across the wider insurance market. Maintain awareness of broader market trends and industry developments. Teamwork Seek and provide high-quality peer review ("second head") support on facultative transactions where appropriate. Foster effective collaboration across client teams, branches, business units, and project teams by contributing to a positive, supportive, and disciplined working environment. Actively participate in training, development, and coaching initiatives. Consistently demonstrate professionalism, integrity, trust, and respect. Exhibit a strong work ethic and a proactive, results-driven mindset. Running the Business Contribute to branch planning activities in support of departmental objectives. Use management and diagnostic reporting to generate insights and share information effectively with property facultative colleagues and other corporate functions. Adhere to established operational and processing protocols while supporting continuous improvement initiatives. Coordinate, participate in, and lead special projects as required to support branch and business priorities.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 17, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Exclusive Role: Underwriter Property FacultativeReinsurerCity of London I am currently partnered exclusively with a leading Reinsurer who are seeking an Underwriter to join their Property Fac team. This role will be Underwriting a variety of Property risks from multiple industries on a Facultative basis, solely on an XOL basis too. Including but not limited to; Power, Real Estate, Mining, Renewables and more. My client is looking for someone with a solid Property Underwriting background, either on a Fac basis or a primary basis who has had involvement with Fac placements. Key Responsibilities Underwriting Support the department's objective of building and sustaining a profitable property excess of loss portfolio. Underwrite and price individual risks and programme-based facultative reinsurance in line with underwriting philosophy, guidelines, rating tools, pricing methodologies, and documentation standards. Maintain a strong understanding of market pricing, terms, and conditions. Demonstrate in-depth expertise in contract and policy wordings, pricing structures, terms and conditions, and current underwriting issues. Negotiate and agree terms and conditions directly with clients. Client Account Management Build and maintain strong relationships with clients at both underwriting and senior management levels. Develop a thorough understanding of treaty structures and facultative reinsurance purchasing behaviour. Deliver tailored reinsurance solutions that meet client needs while maintaining technical pricing discipline and capacity limits. Take ownership of assigned client relationships, including the development and execution of marketing plans. Proactively identify new business opportunities within existing accounts and across the wider insurance market. Maintain awareness of broader market trends and industry developments. Teamwork Seek and provide high-quality peer review ("second head") support on facultative transactions where appropriate. Foster effective collaboration across client teams, branches, business units, and project teams by contributing to a positive, supportive, and disciplined working environment. Actively participate in training, development, and coaching initiatives. Consistently demonstrate professionalism, integrity, trust, and respect. Exhibit a strong work ethic and a proactive, results-driven mindset. Running the Business Contribute to branch planning activities in support of departmental objectives. Use management and diagnostic reporting to generate insights and share information effectively with property facultative colleagues and other corporate functions. Adhere to established operational and processing protocols while supporting continuous improvement initiatives. Coordinate, participate in, and lead special projects as required to support branch and business priorities.
Mar 17, 2026
Full time
Exclusive Role: Underwriter Property FacultativeReinsurerCity of London I am currently partnered exclusively with a leading Reinsurer who are seeking an Underwriter to join their Property Fac team. This role will be Underwriting a variety of Property risks from multiple industries on a Facultative basis, solely on an XOL basis too. Including but not limited to; Power, Real Estate, Mining, Renewables and more. My client is looking for someone with a solid Property Underwriting background, either on a Fac basis or a primary basis who has had involvement with Fac placements. Key Responsibilities Underwriting Support the department's objective of building and sustaining a profitable property excess of loss portfolio. Underwrite and price individual risks and programme-based facultative reinsurance in line with underwriting philosophy, guidelines, rating tools, pricing methodologies, and documentation standards. Maintain a strong understanding of market pricing, terms, and conditions. Demonstrate in-depth expertise in contract and policy wordings, pricing structures, terms and conditions, and current underwriting issues. Negotiate and agree terms and conditions directly with clients. Client Account Management Build and maintain strong relationships with clients at both underwriting and senior management levels. Develop a thorough understanding of treaty structures and facultative reinsurance purchasing behaviour. Deliver tailored reinsurance solutions that meet client needs while maintaining technical pricing discipline and capacity limits. Take ownership of assigned client relationships, including the development and execution of marketing plans. Proactively identify new business opportunities within existing accounts and across the wider insurance market. Maintain awareness of broader market trends and industry developments. Teamwork Seek and provide high-quality peer review ("second head") support on facultative transactions where appropriate. Foster effective collaboration across client teams, branches, business units, and project teams by contributing to a positive, supportive, and disciplined working environment. Actively participate in training, development, and coaching initiatives. Consistently demonstrate professionalism, integrity, trust, and respect. Exhibit a strong work ethic and a proactive, results-driven mindset. Running the Business Contribute to branch planning activities in support of departmental objectives. Use management and diagnostic reporting to generate insights and share information effectively with property facultative colleagues and other corporate functions. Adhere to established operational and processing protocols while supporting continuous improvement initiatives. Coordinate, participate in, and lead special projects as required to support branch and business priorities.
Associate/Senior Associate - Construction, Infrastructure & Projects Location: Cardiff Job Type: Full-time Salary: Competitive An exciting opportunity has arisen for an Associate or Senior Associate to join our client's esteemed Construction, Infrastructure & Projects team. This role offers a chance to be part of a team with a UK-wide reputation, known for its involvement in significant construction, engineering, and energy projects and disputes. Day-to-Day of the Role Work closely with the team's partners and junior lawyers. Manage your own matters with appropriate support, depending on your level of experience. Engage in both contentious and non-contentious work, contributing to a growing pipeline of projects. Utilize your experience with standard form contracts such as JCT and NEC. Navigate adjudication and litigation processes effectively. Build strong relationships with a diverse client base including government bodies, developers, contractors, and financial institutions. Required Skills & Qualifications 4+ years PQE in a relevant legal field. Familiarity with standard forms of construction contracts. Sound technical legal ability. Excellent interpersonal skills, confident and personable. Strong team player, able to collaborate effectively. Comfortable giving presentations and training. Practical and commercial approach. Strong IT skills. Enthusiasm for networking and business development. Benefits Minimum of 25 days holiday plus bank holidays. Two Corporate Social Responsibility days. Birthday day off. Death in service benefit equivalent to twice annual salary. Auto-enrolment pension scheme. Hybrid working model. Employee Assistance Programme. Discounts at local businesses. Professional fees paid (subject to role requirements). Employee recruitment incentive scheme. Our client is a leading, full-service UK law firm with a strong presence across the UK. They are committed to solving complex issues, protecting businesses and individuals, and supporting our communities. Their firm is known for its entrepreneurial spirit and a culture that values teamwork and innovation. How to Apply To apply for this Associate/Senior Associate position in Construction, Infrastructure & Projects, please submit your CV and a cover letter detailing your relevant experience and why you are interested in joining.
Mar 17, 2026
Full time
Associate/Senior Associate - Construction, Infrastructure & Projects Location: Cardiff Job Type: Full-time Salary: Competitive An exciting opportunity has arisen for an Associate or Senior Associate to join our client's esteemed Construction, Infrastructure & Projects team. This role offers a chance to be part of a team with a UK-wide reputation, known for its involvement in significant construction, engineering, and energy projects and disputes. Day-to-Day of the Role Work closely with the team's partners and junior lawyers. Manage your own matters with appropriate support, depending on your level of experience. Engage in both contentious and non-contentious work, contributing to a growing pipeline of projects. Utilize your experience with standard form contracts such as JCT and NEC. Navigate adjudication and litigation processes effectively. Build strong relationships with a diverse client base including government bodies, developers, contractors, and financial institutions. Required Skills & Qualifications 4+ years PQE in a relevant legal field. Familiarity with standard forms of construction contracts. Sound technical legal ability. Excellent interpersonal skills, confident and personable. Strong team player, able to collaborate effectively. Comfortable giving presentations and training. Practical and commercial approach. Strong IT skills. Enthusiasm for networking and business development. Benefits Minimum of 25 days holiday plus bank holidays. Two Corporate Social Responsibility days. Birthday day off. Death in service benefit equivalent to twice annual salary. Auto-enrolment pension scheme. Hybrid working model. Employee Assistance Programme. Discounts at local businesses. Professional fees paid (subject to role requirements). Employee recruitment incentive scheme. Our client is a leading, full-service UK law firm with a strong presence across the UK. They are committed to solving complex issues, protecting businesses and individuals, and supporting our communities. Their firm is known for its entrepreneurial spirit and a culture that values teamwork and innovation. How to Apply To apply for this Associate/Senior Associate position in Construction, Infrastructure & Projects, please submit your CV and a cover letter detailing your relevant experience and why you are interested in joining.
Job Title: Senior Human Factors Engineer Location: Warton - We offer a range flexible and hybrid working arrangements - please speak to your recruiter about the options for this particular role. Salary: £56,766+ Dependent of experience What you'll be doing Conduct Human Factors Integration and Human Centred Design activities through the development lifecycle, including: determining the role of the human in complex systems; physical workspace design and human machine interface design Conduct comprehensive assessments within high-fidelity simulation and operational environments, engaging directly with end users including pilots, maintainers, trainers and support specialists across the Future Combat Air Systems Programme. Produce clear, structured verbal and written reports, delivering actionable insights to a diverse range of technical and senior stakeholders Technically manage several projects, including problem definition, task breakdown & delegation, and schedule adherence with available resources (people & facilities). Create an effective and efficient technical team capable of delivering against the agreement programme of work along with Coaching and mentoring less experienced team members identifying development opportunities and building confidence Conduct cutting edge research into new and novel technologies Your skills and experiences Essential Demonstrated experience in design, development and evaluation of complex systems Experience of managing technical work e.g. task breakdown, scheduling, resourcing, reporting Degree or equivalent in Human Factors or related subject (e.g. psychology or user centred design) Confidence in presenting information to a wide variety of stakeholders along with Excellent written and verbal communication skills Desirable Holds Chartership or Senior / Full / Accredited membership status with a relevant professional body such as the Chartered Institute of Ergonomics and Human Factors (CIEHF) Experience in compliance within defence or highly regulated industry regulatory standards e.g. JSP 912/Def Stan 00-251 Coaching and developing others Benefits As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Human Factors Team The BAE Systems Human Factors Centre of Expertise operates as an internal consultancy supporting the full breadth of the Air sector's products and services. We are at the forefront of delivering Human Factors integration across some of the most complex and technologically advanced defence programmes in the world. We are seeking experienced Senior Human Factors Practitioners to join our team in Warton, working on high-profile programmes including Eurofighter Typhoon, Tempest and the Global Combat Air Programme (GCAP). In this role, you will act as an internal consultant and Subject Matter Expert , partnering with multidisciplinary teams to embed Human Factors principles across the product lifecycle. You will influence design decisions , provide specialist guidance, and ensure optimal human-system integration across cutting-edge air platforms. Joining our team means contributing to aircraft and systems that will remain in service for over 40 years, continuously evolving to maintain and enhance our customers' air defence capabilities. This role offers exposure to complex , world-leading programmes, collaboration with senior stakeholders, and opportunities for travel across the UK and internationally. If you are enthusiastic, forward-thinking and motivated by solving complex human-system challenges , we would love to hear from you. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date 30th March 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Mar 17, 2026
Full time
Job Title: Senior Human Factors Engineer Location: Warton - We offer a range flexible and hybrid working arrangements - please speak to your recruiter about the options for this particular role. Salary: £56,766+ Dependent of experience What you'll be doing Conduct Human Factors Integration and Human Centred Design activities through the development lifecycle, including: determining the role of the human in complex systems; physical workspace design and human machine interface design Conduct comprehensive assessments within high-fidelity simulation and operational environments, engaging directly with end users including pilots, maintainers, trainers and support specialists across the Future Combat Air Systems Programme. Produce clear, structured verbal and written reports, delivering actionable insights to a diverse range of technical and senior stakeholders Technically manage several projects, including problem definition, task breakdown & delegation, and schedule adherence with available resources (people & facilities). Create an effective and efficient technical team capable of delivering against the agreement programme of work along with Coaching and mentoring less experienced team members identifying development opportunities and building confidence Conduct cutting edge research into new and novel technologies Your skills and experiences Essential Demonstrated experience in design, development and evaluation of complex systems Experience of managing technical work e.g. task breakdown, scheduling, resourcing, reporting Degree or equivalent in Human Factors or related subject (e.g. psychology or user centred design) Confidence in presenting information to a wide variety of stakeholders along with Excellent written and verbal communication skills Desirable Holds Chartership or Senior / Full / Accredited membership status with a relevant professional body such as the Chartered Institute of Ergonomics and Human Factors (CIEHF) Experience in compliance within defence or highly regulated industry regulatory standards e.g. JSP 912/Def Stan 00-251 Coaching and developing others Benefits As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Human Factors Team The BAE Systems Human Factors Centre of Expertise operates as an internal consultancy supporting the full breadth of the Air sector's products and services. We are at the forefront of delivering Human Factors integration across some of the most complex and technologically advanced defence programmes in the world. We are seeking experienced Senior Human Factors Practitioners to join our team in Warton, working on high-profile programmes including Eurofighter Typhoon, Tempest and the Global Combat Air Programme (GCAP). In this role, you will act as an internal consultant and Subject Matter Expert , partnering with multidisciplinary teams to embed Human Factors principles across the product lifecycle. You will influence design decisions , provide specialist guidance, and ensure optimal human-system integration across cutting-edge air platforms. Joining our team means contributing to aircraft and systems that will remain in service for over 40 years, continuously evolving to maintain and enhance our customers' air defence capabilities. This role offers exposure to complex , world-leading programmes, collaboration with senior stakeholders, and opportunities for travel across the UK and internationally. If you are enthusiastic, forward-thinking and motivated by solving complex human-system challenges , we would love to hear from you. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date 30th March 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 17, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 17, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 17, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Arboricultural Consultant - South East Our core purpose is to enable nature and business to thrive together. Our brand mission is to be chosen by clients as their preferred specialists and regarded by people in our industry as the company to work for. We aim to be the most innovative, pragmatic and fast-growing environmental consultancy in the UK. With offices across the UK, our experts are committed to delivering exceptional outcomes to our clients across a range of environmental services and ecological contracting. Our services include but are not limited to: arboricultural services, terrestrial ecology, freshwater ecology, hydrology, ecological contracting, marine laboratory, geographic information systems (GIS) and mapping, environmental impact assessments. Position We have a fantastic opportunity for a skilled and motivated Arboricultural Consultant to join our dynamic and growing team. We are looking for candidates based in / around the South East of England. As an Arboricultural Consultant, you will have the opportunity to contribute to a wide range of projects, from site surveys and reporting to delivering high-quality projects and interacting directly with clients. This is an exciting opportunity to work on diverse and impactful assignments while developing your skills and knowledge in the field. We pride ourselves on the variety of work we offer. Our projects span from individual homeowners' needs to large-scale national infrastructure developments, giving you the chance to work on diverse and stimulating projects. Collaboration is at the heart of our work, and you'll have the chance to work alongside other specialists to deliver exceptional results. With clients across the country, this role will involve travel to different sites, and occasional overnight stays. If you're passionate about trees and thrive in an environment that challenges and excites you, Thomson is the place to grow and develop your skills. Salary c.£35,000 dependent on skillset. Requirements You will be a passionate arboriculturist with some consultancy experience. Key requirements for this role include: A level four qualification in Arboriculture (or currently working towards it). Proven tree survey experience within a consultancy or commercial environment. Expertise in Visual Tree Assessment (VTA) and development surveys in accordance with BS5837:2012. Ability to write Arboricultural Impact Assessments and Method Statements with precision and clarity. Strong communication skills-able to produce meticulous, accurate reports and confidently engage with clients and stakeholders. Experience using arboricultural tools and software such as THREATS, CAVAT, TEMPO, RAVEN, and iTree is preferable but not essential. Proficiency with MS Office, GIS/CAD systems, and tree survey software. A collaborative, trustworthy team player who thrives in a dynamic, fast-paced environment. A full, clean UK driving licence and ownership / use of a car (with business insurance) At Thomson we support hybrid working arrangements, employees can work a mix of remote and office working. Working at Thomson At Thomson, we strive to be the very best at what we do, both in the eyes of our customers and our colleagues. We believe in One Thomson; we draw on and value every individual's unique skills and experience to come together and support each other in delivering an exceptional service. Our people are our greatest asset. We want Thomson to be a great place to work, where everyone feels supported to be the best they can be. We are proud of our friendly, supportive, 'nothing is too much trouble' culture. We live and breathe our RISE (Respect, Integrity, Support, Excellence) values. Your opinions matter to us; we are constantly evolving. We promote a healthy work-life balance to ensure we have an engaged, productive and happy team. We are flexible and committed and welcome new challenges. We recognise the importance in training and developing our team as well as offering a competitive pay and reward package. Involving ourselves in our local communities is important to us and we are proud of our continued achievements in fund raising for charity. We work hard but have fun too. We are passionate about career development so we make sure we nurture talent. Our people benefit from access to a diverse range of industry-accredited external training, as well as in-house training opportunities led by our specialists. The variety of projects we deliver across the breadth of environmental services encourages cross-team working and collaboration. We can offer you the opportunity to contribute to and lead on high-profile, once in a life-time projects. You'll enjoy all the benefits we have to offer which include: 25 days annual leave, healthcare cash plan, enhanced stakeholder pension scheme, life insurance, discounted gym membership, paid professional memberships, clothing allowance, outstanding performance rewards, long service awards, free parking and regular local and company social events. Equality, Diversity and Inclusion As an equal opportunities employer, Thomson is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, gender reassignment, being married or in a civil partnership, being pregnant or on maternity leave, disability, race including colour, nationality, ethnic or national origin, religion or belief, sex, sexual orientation. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply to and join Thomson.
Mar 17, 2026
Full time
Arboricultural Consultant - South East Our core purpose is to enable nature and business to thrive together. Our brand mission is to be chosen by clients as their preferred specialists and regarded by people in our industry as the company to work for. We aim to be the most innovative, pragmatic and fast-growing environmental consultancy in the UK. With offices across the UK, our experts are committed to delivering exceptional outcomes to our clients across a range of environmental services and ecological contracting. Our services include but are not limited to: arboricultural services, terrestrial ecology, freshwater ecology, hydrology, ecological contracting, marine laboratory, geographic information systems (GIS) and mapping, environmental impact assessments. Position We have a fantastic opportunity for a skilled and motivated Arboricultural Consultant to join our dynamic and growing team. We are looking for candidates based in / around the South East of England. As an Arboricultural Consultant, you will have the opportunity to contribute to a wide range of projects, from site surveys and reporting to delivering high-quality projects and interacting directly with clients. This is an exciting opportunity to work on diverse and impactful assignments while developing your skills and knowledge in the field. We pride ourselves on the variety of work we offer. Our projects span from individual homeowners' needs to large-scale national infrastructure developments, giving you the chance to work on diverse and stimulating projects. Collaboration is at the heart of our work, and you'll have the chance to work alongside other specialists to deliver exceptional results. With clients across the country, this role will involve travel to different sites, and occasional overnight stays. If you're passionate about trees and thrive in an environment that challenges and excites you, Thomson is the place to grow and develop your skills. Salary c.£35,000 dependent on skillset. Requirements You will be a passionate arboriculturist with some consultancy experience. Key requirements for this role include: A level four qualification in Arboriculture (or currently working towards it). Proven tree survey experience within a consultancy or commercial environment. Expertise in Visual Tree Assessment (VTA) and development surveys in accordance with BS5837:2012. Ability to write Arboricultural Impact Assessments and Method Statements with precision and clarity. Strong communication skills-able to produce meticulous, accurate reports and confidently engage with clients and stakeholders. Experience using arboricultural tools and software such as THREATS, CAVAT, TEMPO, RAVEN, and iTree is preferable but not essential. Proficiency with MS Office, GIS/CAD systems, and tree survey software. A collaborative, trustworthy team player who thrives in a dynamic, fast-paced environment. A full, clean UK driving licence and ownership / use of a car (with business insurance) At Thomson we support hybrid working arrangements, employees can work a mix of remote and office working. Working at Thomson At Thomson, we strive to be the very best at what we do, both in the eyes of our customers and our colleagues. We believe in One Thomson; we draw on and value every individual's unique skills and experience to come together and support each other in delivering an exceptional service. Our people are our greatest asset. We want Thomson to be a great place to work, where everyone feels supported to be the best they can be. We are proud of our friendly, supportive, 'nothing is too much trouble' culture. We live and breathe our RISE (Respect, Integrity, Support, Excellence) values. Your opinions matter to us; we are constantly evolving. We promote a healthy work-life balance to ensure we have an engaged, productive and happy team. We are flexible and committed and welcome new challenges. We recognise the importance in training and developing our team as well as offering a competitive pay and reward package. Involving ourselves in our local communities is important to us and we are proud of our continued achievements in fund raising for charity. We work hard but have fun too. We are passionate about career development so we make sure we nurture talent. Our people benefit from access to a diverse range of industry-accredited external training, as well as in-house training opportunities led by our specialists. The variety of projects we deliver across the breadth of environmental services encourages cross-team working and collaboration. We can offer you the opportunity to contribute to and lead on high-profile, once in a life-time projects. You'll enjoy all the benefits we have to offer which include: 25 days annual leave, healthcare cash plan, enhanced stakeholder pension scheme, life insurance, discounted gym membership, paid professional memberships, clothing allowance, outstanding performance rewards, long service awards, free parking and regular local and company social events. Equality, Diversity and Inclusion As an equal opportunities employer, Thomson is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, gender reassignment, being married or in a civil partnership, being pregnant or on maternity leave, disability, race including colour, nationality, ethnic or national origin, religion or belief, sex, sexual orientation. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply to and join Thomson.
Sydenham Garden is seeking to appoint a Community Engagement and Fundraising Lead for two days per week on a fixed term contract for two years. They will join our team of 14 staff and 70 volunteers supporting people living with mental ill-health and dementia in south-east London. Positions: Community Engagement and Fundraising Lead Contract: Fixed term for 1 year, Hours: 0.4 FTE 15 hours per week Salary: £38,000 pro rata Annual leave: 33 days including bank holidays pro rata Location: Sydenham Garden Resource Centre, SE23 2LW or working from home minimum 1 day a month in office Application closing date: 9am Monday 13 April Interview date: Our Organisation Sydenham Garden, based in Lewisham in South-East London, is a special, unique and beloved wellbeing centre utilising its gardens, nature reserve and activity rooms to help people living with and recovering from mental and physical ill-health. We were established in 2002 and will celebrate our 25th anniversary in 2027. We provide nature and arts based creative, social and therapeutic activities for co-workers (the name we give our primary beneficiaries). People are referred to us from community organisations and health professionals and we use an integrative approach where those with different degrees of mental and physical ill health come together with volunteers from the local community to reduce social exclusion and prejudice. Each year we work with on average over 250 co-workers and over 70 volunteers. About you You ll have experience in building relationships with individual donors, increasing income from community sources and engaging and enthusing volunteers and supporters around a cause. You ll have excellent communication and people skills and feel comfortable both thinking strategically and managing competing priorities day-to-day. Most importantly, you ll thrive in a small team working to make a big impact for people living with mental ill-health and dementia. Why you should join us Sydenham Garden is a small team rooted in our local community, and that community is at the centre of everything we do; from the people we support, to the volunteers and neighbours who get involved in our gardens and our work in all sorts of ways. We work collaboratively, support each other across different areas of the organisation, and aren't afraid to try new approaches and learn from what doesn't work. We're values-led, we care deeply about our impact, and we hold ourselves accountable to the people and communities we serve. We're also confident advocates for our work, and comfortable making the case for Sydenham Garden to funders, partners and the wider community. Equity, Diversity and Inclusion Sydenham Garden is committed to Diversity, Equity and Inclusion (DEI). We want to build a diverse and inclusive staff, volunteer and trustee team where everyone feels that they belong and that reflects the profile of the communities we serve. Therefore, we will welcome and consider applications from candidates of all backgrounds and protected characteristics, and we particularly encourage applications from people of African or Caribbean heritage to ensure our staff team represents the communities we serve.
Mar 17, 2026
Full time
Sydenham Garden is seeking to appoint a Community Engagement and Fundraising Lead for two days per week on a fixed term contract for two years. They will join our team of 14 staff and 70 volunteers supporting people living with mental ill-health and dementia in south-east London. Positions: Community Engagement and Fundraising Lead Contract: Fixed term for 1 year, Hours: 0.4 FTE 15 hours per week Salary: £38,000 pro rata Annual leave: 33 days including bank holidays pro rata Location: Sydenham Garden Resource Centre, SE23 2LW or working from home minimum 1 day a month in office Application closing date: 9am Monday 13 April Interview date: Our Organisation Sydenham Garden, based in Lewisham in South-East London, is a special, unique and beloved wellbeing centre utilising its gardens, nature reserve and activity rooms to help people living with and recovering from mental and physical ill-health. We were established in 2002 and will celebrate our 25th anniversary in 2027. We provide nature and arts based creative, social and therapeutic activities for co-workers (the name we give our primary beneficiaries). People are referred to us from community organisations and health professionals and we use an integrative approach where those with different degrees of mental and physical ill health come together with volunteers from the local community to reduce social exclusion and prejudice. Each year we work with on average over 250 co-workers and over 70 volunteers. About you You ll have experience in building relationships with individual donors, increasing income from community sources and engaging and enthusing volunteers and supporters around a cause. You ll have excellent communication and people skills and feel comfortable both thinking strategically and managing competing priorities day-to-day. Most importantly, you ll thrive in a small team working to make a big impact for people living with mental ill-health and dementia. Why you should join us Sydenham Garden is a small team rooted in our local community, and that community is at the centre of everything we do; from the people we support, to the volunteers and neighbours who get involved in our gardens and our work in all sorts of ways. We work collaboratively, support each other across different areas of the organisation, and aren't afraid to try new approaches and learn from what doesn't work. We're values-led, we care deeply about our impact, and we hold ourselves accountable to the people and communities we serve. We're also confident advocates for our work, and comfortable making the case for Sydenham Garden to funders, partners and the wider community. Equity, Diversity and Inclusion Sydenham Garden is committed to Diversity, Equity and Inclusion (DEI). We want to build a diverse and inclusive staff, volunteer and trustee team where everyone feels that they belong and that reflects the profile of the communities we serve. Therefore, we will welcome and consider applications from candidates of all backgrounds and protected characteristics, and we particularly encourage applications from people of African or Caribbean heritage to ensure our staff team represents the communities we serve.
We're working with a leading global insurer to hire a Senior Contract Wordings Technician to join their high-performing Technical Wordings team. This is a fantastic opportunity to work within the Office of the Chief Underwriting Officer (OCUO), partnering closely with underwriters, senior leadership, and technical specialists to support the delivery of a growing and evolving underwriting portfolio. For the right individual, there is a clear pathway to progress into a Head of Wordings position, making this an excellent opportunity for someone looking to step into a more strategic leadership role over time. About the Role Sitting within a central, high-impact function, you'll play a key role in ensuring underwriting wordings are technically robust, compliant, and aligned with market and regulatory developments. You'll collaborate across underwriting, legal, compliance, and product governance teams, providing expert guidance on wording development, interpretation, and best practice. Key Responsibilities Review and advise on a range of insurance wordings, including products, binding authorities, and broker wordings Support underwriters with technical wording expertise to help deliver business plans Monitor and interpret legal, regulatory, and market developments, advising on their impact Maintain and manage the central wordings repository and reporting Ensure consistency and best practice across all product wordings Lead the development of bespoke clauses for complex or large risks Conduct post-bind thematic reviews of product lines Support audits, regulatory change, and strategic projects Deliver training and share technical knowledge across the business Communicate complex technical concepts clearly to a range of stakeholders What We're Looking For Experience in insurance policy drafting or legal contract wordings Strong knowledge of Specialty lines wordings, particularly within Casualty, Marine, and Energy Strong knowledge of the insurance market and terminology Excellent stakeholder management skills, including working with senior leadership Strong analytical skills and attention to detail Ability to manage multiple priorities and work independently A collaborative mindset with strong organisational skills Clear and concise communication style Why Apply? Opportunity to work in a highly visible, strategic function Clear progression path into a Head of Wordings role Exposure to senior stakeholders and complex risks Collaborative and supportive team environment Chance to contribute to product innovation and underwriting excellence
Mar 17, 2026
Full time
We're working with a leading global insurer to hire a Senior Contract Wordings Technician to join their high-performing Technical Wordings team. This is a fantastic opportunity to work within the Office of the Chief Underwriting Officer (OCUO), partnering closely with underwriters, senior leadership, and technical specialists to support the delivery of a growing and evolving underwriting portfolio. For the right individual, there is a clear pathway to progress into a Head of Wordings position, making this an excellent opportunity for someone looking to step into a more strategic leadership role over time. About the Role Sitting within a central, high-impact function, you'll play a key role in ensuring underwriting wordings are technically robust, compliant, and aligned with market and regulatory developments. You'll collaborate across underwriting, legal, compliance, and product governance teams, providing expert guidance on wording development, interpretation, and best practice. Key Responsibilities Review and advise on a range of insurance wordings, including products, binding authorities, and broker wordings Support underwriters with technical wording expertise to help deliver business plans Monitor and interpret legal, regulatory, and market developments, advising on their impact Maintain and manage the central wordings repository and reporting Ensure consistency and best practice across all product wordings Lead the development of bespoke clauses for complex or large risks Conduct post-bind thematic reviews of product lines Support audits, regulatory change, and strategic projects Deliver training and share technical knowledge across the business Communicate complex technical concepts clearly to a range of stakeholders What We're Looking For Experience in insurance policy drafting or legal contract wordings Strong knowledge of Specialty lines wordings, particularly within Casualty, Marine, and Energy Strong knowledge of the insurance market and terminology Excellent stakeholder management skills, including working with senior leadership Strong analytical skills and attention to detail Ability to manage multiple priorities and work independently A collaborative mindset with strong organisational skills Clear and concise communication style Why Apply? Opportunity to work in a highly visible, strategic function Clear progression path into a Head of Wordings role Exposure to senior stakeholders and complex risks Collaborative and supportive team environment Chance to contribute to product innovation and underwriting excellence
Job Title: Senior Human Factors Engineer Location: Warton - We offer a range flexible and hybrid working arrangements - please speak to your recruiter about the options for this particular role. Salary: £56,766+ Dependent of experience What you'll be doing Conduct Human Factors Integration and Human Centred Design activities through the development lifecycle, including: determining the role of the human in complex systems; physical workspace design and human machine interface design Conduct comprehensive assessments within high-fidelity simulation and operational environments, engaging directly with end users including pilots, maintainers, trainers and support specialists across the Future Combat Air Systems Programme. Produce clear, structured verbal and written reports, delivering actionable insights to a diverse range of technical and senior stakeholders Technically manage several projects, including problem definition, task breakdown & delegation, and schedule adherence with available resources (people & facilities). Create an effective and efficient technical team capable of delivering against the agreement programme of work along with Coaching and mentoring less experienced team members identifying development opportunities and building confidence Conduct cutting edge research into new and novel technologies Your skills and experiences Essential Demonstrated experience in design, development and evaluation of complex systems Experience of managing technical work e.g. task breakdown, scheduling, resourcing, reporting Degree or equivalent in Human Factors or related subject (e.g. psychology or user centred design) Confidence in presenting information to a wide variety of stakeholders along with Excellent written and verbal communication skills Desirable Holds Chartership or Senior / Full / Accredited membership status with a relevant professional body such as the Chartered Institute of Ergonomics and Human Factors (CIEHF) Experience in compliance within defence or highly regulated industry regulatory standards e.g. JSP 912/Def Stan 00-251 Coaching and developing others Benefits As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Human Factors Team The BAE Systems Human Factors Centre of Expertise operates as an internal consultancy supporting the full breadth of the Air sector's products and services. We are at the forefront of delivering Human Factors integration across some of the most complex and technologically advanced defence programmes in the world. We are seeking experienced Senior Human Factors Practitioners to join our team in Warton, working on high-profile programmes including Eurofighter Typhoon, Tempest and the Global Combat Air Programme (GCAP). In this role, you will act as an internal consultant and Subject Matter Expert , partnering with multidisciplinary teams to embed Human Factors principles across the product lifecycle. You will influence design decisions , provide specialist guidance, and ensure optimal human-system integration across cutting-edge air platforms. Joining our team means contributing to aircraft and systems that will remain in service for over 40 years, continuously evolving to maintain and enhance our customers' air defence capabilities. This role offers exposure to complex , world-leading programmes, collaboration with senior stakeholders, and opportunities for travel across the UK and internationally. If you are enthusiastic, forward-thinking and motivated by solving complex human-system challenges , we would love to hear from you. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date 30th March 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Mar 17, 2026
Full time
Job Title: Senior Human Factors Engineer Location: Warton - We offer a range flexible and hybrid working arrangements - please speak to your recruiter about the options for this particular role. Salary: £56,766+ Dependent of experience What you'll be doing Conduct Human Factors Integration and Human Centred Design activities through the development lifecycle, including: determining the role of the human in complex systems; physical workspace design and human machine interface design Conduct comprehensive assessments within high-fidelity simulation and operational environments, engaging directly with end users including pilots, maintainers, trainers and support specialists across the Future Combat Air Systems Programme. Produce clear, structured verbal and written reports, delivering actionable insights to a diverse range of technical and senior stakeholders Technically manage several projects, including problem definition, task breakdown & delegation, and schedule adherence with available resources (people & facilities). Create an effective and efficient technical team capable of delivering against the agreement programme of work along with Coaching and mentoring less experienced team members identifying development opportunities and building confidence Conduct cutting edge research into new and novel technologies Your skills and experiences Essential Demonstrated experience in design, development and evaluation of complex systems Experience of managing technical work e.g. task breakdown, scheduling, resourcing, reporting Degree or equivalent in Human Factors or related subject (e.g. psychology or user centred design) Confidence in presenting information to a wide variety of stakeholders along with Excellent written and verbal communication skills Desirable Holds Chartership or Senior / Full / Accredited membership status with a relevant professional body such as the Chartered Institute of Ergonomics and Human Factors (CIEHF) Experience in compliance within defence or highly regulated industry regulatory standards e.g. JSP 912/Def Stan 00-251 Coaching and developing others Benefits As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Human Factors Team The BAE Systems Human Factors Centre of Expertise operates as an internal consultancy supporting the full breadth of the Air sector's products and services. We are at the forefront of delivering Human Factors integration across some of the most complex and technologically advanced defence programmes in the world. We are seeking experienced Senior Human Factors Practitioners to join our team in Warton, working on high-profile programmes including Eurofighter Typhoon, Tempest and the Global Combat Air Programme (GCAP). In this role, you will act as an internal consultant and Subject Matter Expert , partnering with multidisciplinary teams to embed Human Factors principles across the product lifecycle. You will influence design decisions , provide specialist guidance, and ensure optimal human-system integration across cutting-edge air platforms. Joining our team means contributing to aircraft and systems that will remain in service for over 40 years, continuously evolving to maintain and enhance our customers' air defence capabilities. This role offers exposure to complex , world-leading programmes, collaboration with senior stakeholders, and opportunities for travel across the UK and internationally. If you are enthusiastic, forward-thinking and motivated by solving complex human-system challenges , we would love to hear from you. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date 30th March 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
IDEX are currently partnered with an incredibly well established and respected Lloyds Coverholder MGA, who are in the market for a Head of Specialty to take leadership of a successful division, covering verticals such as Motorsport, Equestrian, Leisure and some HNW PL. Due to a recent acquisition, you will be joining at a pivotal moment for the business. This new chapter brings fresh investment and a huge appetite for growth across the board. The Head of Specialty role is a fantastic opportunity to take the strategic lead on key divisions, shaping their future and driving their success This hire forms a part of the company's succession plans and will be taking over from the existing incumbent. More on the business This is a leading specialist MGA, which, over the last 20 years, has solidified its reputation for creating unique products in niche markets. They bring truly unique solutions into the market across verticals such as Motorsport, Equestrian and Leisure. With an already existing, sizeable footprint, this is an opportunity to take an already successful division to new heights. What's in it for you This is a career-defining move for an ambitious Underwriting leader. It's your chance to step into a pivotal leadership role and take complete ownership of the strategy for a crucial division. With the backing of the new investors, you will have the autonomy and resources to build, innovate and make a tangible impact. In short, if you're a senior underwriting or product professional ready to move beyond day-to-day management and set the vision for a major part of a growing business, this is your platform. About you You will operate in similar markets (Motorsport, Leisure, Equine, PL) and have a thorough understanding of the nuances within those verticals. This is critical as part of this role will be responsible for designing and setting the strategy, along with defining and managing the underwriting risk appetite. This isn't about managing from afar, as such, experience leading, coaching and developing teams is essential. The successful candidate for this role will have a passion for leading from the front, being hands on with the team, and, on occasion, being the SME and single source of truth. For those who prefer bullet points Developing and executing the underwriting strategy for the divisions, taking full ownership of their profitability and long-term growth. Defining and managing the underwriting risk appetite, creating a clear and effective framework for your teams to make smart, profitable decisions. Leading, mentoring, and developing a high-performing team of underwriters, empowering them to achieve their full potential. Acting as a key voice and advocate for the business in the market, building and nurturing strong relationships with capacity providers, brokers, and industry bodies. Using your deep market insight to identify future trends, threats, and opportunities, helping to shape our overall product and pricing approach. Bringing significant experience in General Insurance (Personal or Commercial Lines) with a proven track record in strategy, pricing, or product management. If you'd like a confidential conversation to find out more, contact Filip on / to find out more. Visit the IDEX Consulting Ltd website for further opportunities. Please note that the information supplied may be retained for up to 10 years for use in connection with future vacancies. For full information on how we use your data, please visit the IDEX Consulting website and view our Privacy Policy. Our Diversity, Equity and Inclusion Mission At IDEX, we strive for an inclusion-first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways.
Mar 17, 2026
Full time
IDEX are currently partnered with an incredibly well established and respected Lloyds Coverholder MGA, who are in the market for a Head of Specialty to take leadership of a successful division, covering verticals such as Motorsport, Equestrian, Leisure and some HNW PL. Due to a recent acquisition, you will be joining at a pivotal moment for the business. This new chapter brings fresh investment and a huge appetite for growth across the board. The Head of Specialty role is a fantastic opportunity to take the strategic lead on key divisions, shaping their future and driving their success This hire forms a part of the company's succession plans and will be taking over from the existing incumbent. More on the business This is a leading specialist MGA, which, over the last 20 years, has solidified its reputation for creating unique products in niche markets. They bring truly unique solutions into the market across verticals such as Motorsport, Equestrian and Leisure. With an already existing, sizeable footprint, this is an opportunity to take an already successful division to new heights. What's in it for you This is a career-defining move for an ambitious Underwriting leader. It's your chance to step into a pivotal leadership role and take complete ownership of the strategy for a crucial division. With the backing of the new investors, you will have the autonomy and resources to build, innovate and make a tangible impact. In short, if you're a senior underwriting or product professional ready to move beyond day-to-day management and set the vision for a major part of a growing business, this is your platform. About you You will operate in similar markets (Motorsport, Leisure, Equine, PL) and have a thorough understanding of the nuances within those verticals. This is critical as part of this role will be responsible for designing and setting the strategy, along with defining and managing the underwriting risk appetite. This isn't about managing from afar, as such, experience leading, coaching and developing teams is essential. The successful candidate for this role will have a passion for leading from the front, being hands on with the team, and, on occasion, being the SME and single source of truth. For those who prefer bullet points Developing and executing the underwriting strategy for the divisions, taking full ownership of their profitability and long-term growth. Defining and managing the underwriting risk appetite, creating a clear and effective framework for your teams to make smart, profitable decisions. Leading, mentoring, and developing a high-performing team of underwriters, empowering them to achieve their full potential. Acting as a key voice and advocate for the business in the market, building and nurturing strong relationships with capacity providers, brokers, and industry bodies. Using your deep market insight to identify future trends, threats, and opportunities, helping to shape our overall product and pricing approach. Bringing significant experience in General Insurance (Personal or Commercial Lines) with a proven track record in strategy, pricing, or product management. If you'd like a confidential conversation to find out more, contact Filip on / to find out more. Visit the IDEX Consulting Ltd website for further opportunities. Please note that the information supplied may be retained for up to 10 years for use in connection with future vacancies. For full information on how we use your data, please visit the IDEX Consulting website and view our Privacy Policy. Our Diversity, Equity and Inclusion Mission At IDEX, we strive for an inclusion-first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways.
