Are you a detail-oriented professional with a strong background in quality assurance? TPP are recruiting for an Assurance Officer on behalf of our client, a longstanding professional membership and awarding body . Benefits Salary: £32,500-34,000 per annum, depending on experience Employment type: FTC to 31st May 2026 Hours: Full time, 35 hours per week 9am-5pm Monday-Thursday with 45 minutes lunch 9am-4pm Friday with 1 hour lunch Working arrangements: Hybrid working (office in London) Other: Significant investment in employee CPD About the Organisation Our client, a respected professional body , plays a key role in maintaining quality standards within the training and certification sector. Working closely with training providers, this organisation is committed to upholding high standards of compliance and quality assurance to support the development of industry-recognised training programmes. The Role As an Assurance Officer , you'll manage a portfolio of Approved Training Providers (ATPs), ensuring they meet the organisation's stringent quality criteria . You'll deliver exceptional customer service , address quality issues proactively , and support the ongoing quality assurance of the organisation's certified training courses . Your role will also involve reviewing online exam videos to maintain the integrity of assessments. Key Responsibilities Manage applications from organisations seeking ATP status or course certification. Build and maintain strong relationships with ATPs, responding to queries promptly. Plan and support quality assurance activities, including audits, course observations, and performance analysis. Review proctoring videos to identify potential malpractice and ensure compliance. Handle quality issues, including complaints, delegate feedback, and pass rate data. Prepare reports and data for audits and investigations. Manage invoicing and payment processes for ATPs and Technical Assessors. Contribute to process improvements, enhancing the ATP and learner experience. Skills and Experience required Strong experience in quality assurance, ideally within an awarding organisation, regulatory environment, or professional body. Exceptional attention to detail and ability to critically assess information, identifying potential risks or irregularities. Strong customer service and account management skills with experience in building relationships with stakeholders. Proficiency in Microsoft Office and experience with CRM systems. Interviews 2 stages 1st stage online 2nd stage in person (London) To Apply Covering letter No more than 2 pages of A4 Addressing the required skills and experience listed above CV Deadline for Applications ASAP - applications will be reviewed on a rolling basis We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Jan 07, 2026
Full time
Are you a detail-oriented professional with a strong background in quality assurance? TPP are recruiting for an Assurance Officer on behalf of our client, a longstanding professional membership and awarding body . Benefits Salary: £32,500-34,000 per annum, depending on experience Employment type: FTC to 31st May 2026 Hours: Full time, 35 hours per week 9am-5pm Monday-Thursday with 45 minutes lunch 9am-4pm Friday with 1 hour lunch Working arrangements: Hybrid working (office in London) Other: Significant investment in employee CPD About the Organisation Our client, a respected professional body , plays a key role in maintaining quality standards within the training and certification sector. Working closely with training providers, this organisation is committed to upholding high standards of compliance and quality assurance to support the development of industry-recognised training programmes. The Role As an Assurance Officer , you'll manage a portfolio of Approved Training Providers (ATPs), ensuring they meet the organisation's stringent quality criteria . You'll deliver exceptional customer service , address quality issues proactively , and support the ongoing quality assurance of the organisation's certified training courses . Your role will also involve reviewing online exam videos to maintain the integrity of assessments. Key Responsibilities Manage applications from organisations seeking ATP status or course certification. Build and maintain strong relationships with ATPs, responding to queries promptly. Plan and support quality assurance activities, including audits, course observations, and performance analysis. Review proctoring videos to identify potential malpractice and ensure compliance. Handle quality issues, including complaints, delegate feedback, and pass rate data. Prepare reports and data for audits and investigations. Manage invoicing and payment processes for ATPs and Technical Assessors. Contribute to process improvements, enhancing the ATP and learner experience. Skills and Experience required Strong experience in quality assurance, ideally within an awarding organisation, regulatory environment, or professional body. Exceptional attention to detail and ability to critically assess information, identifying potential risks or irregularities. Strong customer service and account management skills with experience in building relationships with stakeholders. Proficiency in Microsoft Office and experience with CRM systems. Interviews 2 stages 1st stage online 2nd stage in person (London) To Apply Covering letter No more than 2 pages of A4 Addressing the required skills and experience listed above CV Deadline for Applications ASAP - applications will be reviewed on a rolling basis We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
PCS is seeking a motivated and experienced individual to join our Member Response team as Team Leader. This is an exciting opportunity to play a key role in supporting the growth and success of the union by leading a dynamic team handling queries and calls. This post is based in PCS Birmingham with hybrid working arrangements. This role offers the chance to make a meaningful impact in our union. Salary and Location Band 3, Regional Spine points 37-33 Starting salary: £39,403 p.a. rising to £43,715 p.a. in annual increments PCS Birmingham Successful candidates for the Member Response Team Leader will be able to demonstrate: Experience leading teams or supervising staff Working in a customer-focused organisation or service A strong understanding of GDPR Experience using CRM platforms such as Salesforce The main duties of the Member Response Team Leader role include: Managing a team of Member Response Team Administrators Day-to-day operations of the team Ensuring workflows are managed efficiently and service level agreements are consistently met With an ability to foster a positive and collaborative working environment both remotely and in person, the Member Response Team Leader will be expected to provide clear direction, conduct appraisals, and support the professional development of their team. Strong leadership skills, a proactive approach to problem-solving, and the ability to motivate and engage staff are essential. The role of Member Response Team Leader offers hybrid working with flexibility to work from home outside of peak periods. Due to key operational and democratic activities, the Member Response Team Leader will be required to attend the office daily from February to April each year and additional periods throughout the year. Outside of this period, hybrid flexibility will apply in line with team needs and organisational policy. Closing date: at 12 midday on Thursday 22 January 2026 Interviews will be in person: Thursday 5 February 2026 About PCS PCS is the Public and Commercial Services Union, representing many thousands of members working in the civil service and related areas. Employer Benefits You will have access to a generous package of staff benefits including flexible working (including hybrid working) childcare and family support generous maternity/paternity leave 32 days leave and Christmas closure pension scheme employee assistance programme Learning and Development The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development. PCS Recruiting Process We use CVMinder to manage all recruitment activities. It helps us to maintain our commitment to equality and diversity by ensuring that we are fair and compliant with our recruiting practices. Applications must be received by the closing date and time specified. Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date. CVs will not be accepted. Please see the job description/person specification and follow the application process. PCS is working towards equal opportunities and is positive about disabled people. All posts can be considered on a full-time, part-time or job share basis. Please view our guidance for applicants. JOB DESCRIPTION: MEMBER RESPONSE TEAM LEADER Ref: 0226 Grade: Band 3, Birmingham Salary: Spine points 37- 33 Starting salary £39,403 p.a. rising to £43,715 p.a. Location: PCS Birmingham Purpose of the job: To assist in maximising the potential for union growth, development and success through managing, co-ordinating and supporting the work of the Member Response Team, in line with PCS policy and our ethos as an organising union. Responsible to: Member Response Team Manager Responsible for: Member Response Administrators Contacts External: PCS Union Representatives, Members, Government Departments, Employees of other trade unions, Suppliers, TUC, Employers, legal and other professional advisors, other external contacts Internal: PCS staff and officials, Bargaining Units, Membership and Balloting, and other internal departments Main duties and responsibilities 1. People Management Day-to-day management of staff and workflow Manage work allocation, future planning and support for team/line manager Through the appraisal system, identify training and development needs, train or organise training for staff Undertake induction programmes, 1 to 1s and appraisals with staff as appropriate Apply the staff conduct policies e.g. discipline, grievance, capability, dignity at work and IT security policies as and when required Check work standards and maintain consistent quality of delegated tasks Proactively promote diversity including equality in line with the wider PCS approach Continuously improve effectiveness and efficiency of the administrative team Ensure health, safety and welfare of team members 2. Systems Management Develop and make best use of relevant systems e.g. office, IT, finance, etc. Attend relevant training and ensure staff are appropriately trained on system changes and developments Regularly reviewing existing systems, and ensure consistency and organisational best practice is followed Equality-proof and check that the design and operation of any new systems are in line with wider PCS policy, e.g. health and safety, and IT security policies, and make recommendations to senior officers as appropriate where new systems are designed that could be applicable to the wider union Implement an ongoing development and monitoring process for systems including managing resources, gathering, monitoring, collating and reconciling information, checking allocations, preparing reports, highlighting budget over and under spends Set up statistical systems to produce reports and analyse information i.e. membership reports, personal cases management system, equality statistics Organise and allocate work, deal with queries and correspondence, research information, produce briefs, documents and responses Ensure the membership system e.g. Salesforce is used to maintain up-to-date data Contract management work including scoping suppliers, drawing up tendering documents and recommendations, provide reports to bodies and committees 3. Team Working Proactively promote team working Initiate, organise, lead and participate in team meetings as appropriate Maintain high levels of confidentiality of sensitive issues at all times Provide assistance to team members 4. Office Coordination / Project Management Plan ahead and prioritise the teams work Share best practice with colleagues across the organisation Manage the physical work environment e.g. undertake risk assessments, coordinate office resources, review office layout in line with facilities systems, work with department head / SNO to deploy non-staff resources (e.g. office furniture and equipment) in the most effective manner Prepare for, attend and record meetings and events and take follow up action Liaise with senior officials both within PCS and external organisations e.g. trade unions, government departments and agencies Handle projects as directed by the line manager Deal with complex queries, issues, arising from staff or via correspondence from members Draft complex correspondence, briefs, reports as appropriate 5. Meeting, Conference, Election, Ballot, Events Arrangements Organise, co-ordinate and supervise arrangements for meetings, elections, conferences, seminars and other external and internal events Develop appropriate systems and support for events, conferences, elections, meetings, ballots, etc. e.g. ensuring computer and internet services are available, determine schedule for printing materials, and encourage participation Agree and manage timetables, processes and procedures Attend and contribute to events as appropriate Ensure compliance with rules and legal requirements, including equality issues, seeking guidance where appropriate 6. Union Organising and Campaigning (where appropriate) Co-ordinate and assist in the delivery of union organising activity at PCS members workplaces in support of and alongside the relevant PCS Officers Prepare, plan, and co-ordinate team(s) support for scheduled union organising and campaigning activity Maintain direct contact with PCS members within their workplace(s)/branches as required Co-ordinate and delegate union organising and campaigning support work/activity to direct staff team as required 7. General At all times implement and promote the PCSs Equal Opportunities Policy adhering to the PCS Values Take due and reasonable care of self and others in respect of Health & Safety at Work Participate in appraisal, training and development systems In all work activities . click apply for full job details
Jan 07, 2026
Full time
PCS is seeking a motivated and experienced individual to join our Member Response team as Team Leader. This is an exciting opportunity to play a key role in supporting the growth and success of the union by leading a dynamic team handling queries and calls. This post is based in PCS Birmingham with hybrid working arrangements. This role offers the chance to make a meaningful impact in our union. Salary and Location Band 3, Regional Spine points 37-33 Starting salary: £39,403 p.a. rising to £43,715 p.a. in annual increments PCS Birmingham Successful candidates for the Member Response Team Leader will be able to demonstrate: Experience leading teams or supervising staff Working in a customer-focused organisation or service A strong understanding of GDPR Experience using CRM platforms such as Salesforce The main duties of the Member Response Team Leader role include: Managing a team of Member Response Team Administrators Day-to-day operations of the team Ensuring workflows are managed efficiently and service level agreements are consistently met With an ability to foster a positive and collaborative working environment both remotely and in person, the Member Response Team Leader will be expected to provide clear direction, conduct appraisals, and support the professional development of their team. Strong leadership skills, a proactive approach to problem-solving, and the ability to motivate and engage staff are essential. The role of Member Response Team Leader offers hybrid working with flexibility to work from home outside of peak periods. Due to key operational and democratic activities, the Member Response Team Leader will be required to attend the office daily from February to April each year and additional periods throughout the year. Outside of this period, hybrid flexibility will apply in line with team needs and organisational policy. Closing date: at 12 midday on Thursday 22 January 2026 Interviews will be in person: Thursday 5 February 2026 About PCS PCS is the Public and Commercial Services Union, representing many thousands of members working in the civil service and related areas. Employer Benefits You will have access to a generous package of staff benefits including flexible working (including hybrid working) childcare and family support generous maternity/paternity leave 32 days leave and Christmas closure pension scheme employee assistance programme Learning and Development The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development. PCS Recruiting Process We use CVMinder to manage all recruitment activities. It helps us to maintain our commitment to equality and diversity by ensuring that we are fair and compliant with our recruiting practices. Applications must be received by the closing date and time specified. Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date. CVs will not be accepted. Please see the job description/person specification and follow the application process. PCS is working towards equal opportunities and is positive about disabled people. All posts can be considered on a full-time, part-time or job share basis. Please view our guidance for applicants. JOB DESCRIPTION: MEMBER RESPONSE TEAM LEADER Ref: 0226 Grade: Band 3, Birmingham Salary: Spine points 37- 33 Starting salary £39,403 p.a. rising to £43,715 p.a. Location: PCS Birmingham Purpose of the job: To assist in maximising the potential for union growth, development and success through managing, co-ordinating and supporting the work of the Member Response Team, in line with PCS policy and our ethos as an organising union. Responsible to: Member Response Team Manager Responsible for: Member Response Administrators Contacts External: PCS Union Representatives, Members, Government Departments, Employees of other trade unions, Suppliers, TUC, Employers, legal and other professional advisors, other external contacts Internal: PCS staff and officials, Bargaining Units, Membership and Balloting, and other internal departments Main duties and responsibilities 1. People Management Day-to-day management of staff and workflow Manage work allocation, future planning and support for team/line manager Through the appraisal system, identify training and development needs, train or organise training for staff Undertake induction programmes, 1 to 1s and appraisals with staff as appropriate Apply the staff conduct policies e.g. discipline, grievance, capability, dignity at work and IT security policies as and when required Check work standards and maintain consistent quality of delegated tasks Proactively promote diversity including equality in line with the wider PCS approach Continuously improve effectiveness and efficiency of the administrative team Ensure health, safety and welfare of team members 2. Systems Management Develop and make best use of relevant systems e.g. office, IT, finance, etc. Attend relevant training and ensure staff are appropriately trained on system changes and developments Regularly reviewing existing systems, and ensure consistency and organisational best practice is followed Equality-proof and check that the design and operation of any new systems are in line with wider PCS policy, e.g. health and safety, and IT security policies, and make recommendations to senior officers as appropriate where new systems are designed that could be applicable to the wider union Implement an ongoing development and monitoring process for systems including managing resources, gathering, monitoring, collating and reconciling information, checking allocations, preparing reports, highlighting budget over and under spends Set up statistical systems to produce reports and analyse information i.e. membership reports, personal cases management system, equality statistics Organise and allocate work, deal with queries and correspondence, research information, produce briefs, documents and responses Ensure the membership system e.g. Salesforce is used to maintain up-to-date data Contract management work including scoping suppliers, drawing up tendering documents and recommendations, provide reports to bodies and committees 3. Team Working Proactively promote team working Initiate, organise, lead and participate in team meetings as appropriate Maintain high levels of confidentiality of sensitive issues at all times Provide assistance to team members 4. Office Coordination / Project Management Plan ahead and prioritise the teams work Share best practice with colleagues across the organisation Manage the physical work environment e.g. undertake risk assessments, coordinate office resources, review office layout in line with facilities systems, work with department head / SNO to deploy non-staff resources (e.g. office furniture and equipment) in the most effective manner Prepare for, attend and record meetings and events and take follow up action Liaise with senior officials both within PCS and external organisations e.g. trade unions, government departments and agencies Handle projects as directed by the line manager Deal with complex queries, issues, arising from staff or via correspondence from members Draft complex correspondence, briefs, reports as appropriate 5. Meeting, Conference, Election, Ballot, Events Arrangements Organise, co-ordinate and supervise arrangements for meetings, elections, conferences, seminars and other external and internal events Develop appropriate systems and support for events, conferences, elections, meetings, ballots, etc. e.g. ensuring computer and internet services are available, determine schedule for printing materials, and encourage participation Agree and manage timetables, processes and procedures Attend and contribute to events as appropriate Ensure compliance with rules and legal requirements, including equality issues, seeking guidance where appropriate 6. Union Organising and Campaigning (where appropriate) Co-ordinate and assist in the delivery of union organising activity at PCS members workplaces in support of and alongside the relevant PCS Officers Prepare, plan, and co-ordinate team(s) support for scheduled union organising and campaigning activity Maintain direct contact with PCS members within their workplace(s)/branches as required Co-ordinate and delegate union organising and campaigning support work/activity to direct staff team as required 7. General At all times implement and promote the PCSs Equal Opportunities Policy adhering to the PCS Values Take due and reasonable care of self and others in respect of Health & Safety at Work Participate in appraisal, training and development systems In all work activities . click apply for full job details
In line with our redeployment policy, we'll prioritise applications from employees who are under formal notice of redundancy. We're looking for a Legacy Development Officer to join our Public Fundraising team. Legacies (gifts in wills) are the Trust's second-largest source of income, after membership, and we've got big ambitions to grow the number of supporters who give in this way. You'll bring experience of delivering fundraising programmes and use your understanding of legacy giving motivations and barriers to deliver effective legacy fundraising across a variety of activities and channels. You'll be a confident communicator with both internal stakeholders and external audiences, applying this across our marketing and events communications to present compelling messages that inspire legacy consideration. You'll bring an eye for detail and an understanding of fundraising compliance and best practice in order to expertly manage data and reporting to keep our operation running smoothly and will be data-led in your programme delivery. You'll be someone who can effectively collaborate with internal and external stakeholders to champion the role Public Fundraising plays, and specifically the importance of legacy giving. You'll inspire and support colleagues across the Trust to play their part in growing legacy giving and you'll personally enjoy engaging with supporters, confidently responding to enquiries and occasional complaints. We're open to applications from individuals with comparable experience in non-fundraising programmes and a dedication for developing their knowledge and skills in legacy fundraising This role involves travel and overnight stays when required. What it's like to work here You'll be working in the Public Fundraising team which incorporates Legacy Administration, Individual Giving and Legacy Development. Together, we're responsible for growing fundraising's engagement with our mass audiences and ultimately grow income from new and existing donors. We work with teams such as Public Engagement to grow awareness of the Trust as a charity and support our strategic goal to Inspire Millions. We're presented with a massive opportunity to grow legacy income over the next 20 years and in the Legacy Development team our ambition is to make this happen. We're ready to launch an exciting national campaign in early 2026 with the Trust's first ever charity TV ad. You'll be part of a skilled, motivated and passionate team of people who care about the Trust's ability to look after nature, beauty and history for everyone, for ever. Your contractual location will be our head office in Swindon and there will be an expectation for you to attend the office. However, there is flexibility on where you are based at other times. You will be required to work at a National Trust location for 40-60% of your working week. This will be discussed in more detail at interview. What you'll be doing You'll support the Legacy Development team with programme delivery, including marketing campaigns and a series of c.20 legacy events. You'll support the marketing brief writing process and manage the day to day implementation, liaising with stakeholders and external agency partners to implement campaigns. You'll ensure work is delivered on time and on budget. You'll be responsible for managing supporter data, particularly from our third party will-writing partners. You'll work with the Fundraising Events team to support successful delivery of our events, including pre- and post-event communications, event resources, data management and internal briefings etc. Working with SSC and the Legacy Development team you'll respond to supporter enquiries and provide an excellent supporter experience. As a key implementation role within Legacy Development, you may support other activities as required including things like our legacy storybank, processes & compliance, and reporting & evaluation mechanisms. Who we're looking for Applications from redeployees are assessed against the minimum criteria for the role. In your application, please provide details of how you meet the minimum criteria below: Experience applying legacy fundraising across different settings and audiences Ability to apply fundraising regulations and best practice standards in day-to-day work Strong stakeholder engagement skills, with the ability to build relationships, collaborate effectively and influence others Confident and adaptable communicator Experience delivering fundraising programmes in the not-for-profit sector Additional criteria for all other applicants: Knowledge of GDPR, fundraising compliance and ethical standards Experience of using CRM and Data systems to support data-driven decision making The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Rental deposit loan scheme Season ticket loan EV car lease scheme Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places
Jan 07, 2026
Full time
In line with our redeployment policy, we'll prioritise applications from employees who are under formal notice of redundancy. We're looking for a Legacy Development Officer to join our Public Fundraising team. Legacies (gifts in wills) are the Trust's second-largest source of income, after membership, and we've got big ambitions to grow the number of supporters who give in this way. You'll bring experience of delivering fundraising programmes and use your understanding of legacy giving motivations and barriers to deliver effective legacy fundraising across a variety of activities and channels. You'll be a confident communicator with both internal stakeholders and external audiences, applying this across our marketing and events communications to present compelling messages that inspire legacy consideration. You'll bring an eye for detail and an understanding of fundraising compliance and best practice in order to expertly manage data and reporting to keep our operation running smoothly and will be data-led in your programme delivery. You'll be someone who can effectively collaborate with internal and external stakeholders to champion the role Public Fundraising plays, and specifically the importance of legacy giving. You'll inspire and support colleagues across the Trust to play their part in growing legacy giving and you'll personally enjoy engaging with supporters, confidently responding to enquiries and occasional complaints. We're open to applications from individuals with comparable experience in non-fundraising programmes and a dedication for developing their knowledge and skills in legacy fundraising This role involves travel and overnight stays when required. What it's like to work here You'll be working in the Public Fundraising team which incorporates Legacy Administration, Individual Giving and Legacy Development. Together, we're responsible for growing fundraising's engagement with our mass audiences and ultimately grow income from new and existing donors. We work with teams such as Public Engagement to grow awareness of the Trust as a charity and support our strategic goal to Inspire Millions. We're presented with a massive opportunity to grow legacy income over the next 20 years and in the Legacy Development team our ambition is to make this happen. We're ready to launch an exciting national campaign in early 2026 with the Trust's first ever charity TV ad. You'll be part of a skilled, motivated and passionate team of people who care about the Trust's ability to look after nature, beauty and history for everyone, for ever. Your contractual location will be our head office in Swindon and there will be an expectation for you to attend the office. However, there is flexibility on where you are based at other times. You will be required to work at a National Trust location for 40-60% of your working week. This will be discussed in more detail at interview. What you'll be doing You'll support the Legacy Development team with programme delivery, including marketing campaigns and a series of c.20 legacy events. You'll support the marketing brief writing process and manage the day to day implementation, liaising with stakeholders and external agency partners to implement campaigns. You'll ensure work is delivered on time and on budget. You'll be responsible for managing supporter data, particularly from our third party will-writing partners. You'll work with the Fundraising Events team to support successful delivery of our events, including pre- and post-event communications, event resources, data management and internal briefings etc. Working with SSC and the Legacy Development team you'll respond to supporter enquiries and provide an excellent supporter experience. As a key implementation role within Legacy Development, you may support other activities as required including things like our legacy storybank, processes & compliance, and reporting & evaluation mechanisms. Who we're looking for Applications from redeployees are assessed against the minimum criteria for the role. In your application, please provide details of how you meet the minimum criteria below: Experience applying legacy fundraising across different settings and audiences Ability to apply fundraising regulations and best practice standards in day-to-day work Strong stakeholder engagement skills, with the ability to build relationships, collaborate effectively and influence others Confident and adaptable communicator Experience delivering fundraising programmes in the not-for-profit sector Additional criteria for all other applicants: Knowledge of GDPR, fundraising compliance and ethical standards Experience of using CRM and Data systems to support data-driven decision making The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Rental deposit loan scheme Season ticket loan EV car lease scheme Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places
We are recruiting four dedicated Locality Officer s to join our new initiative: Live Longer Better in an Age Friendly Hertfordshire where your skills can make a meaningful impact within local communities. These roles will be hosted by Age UK Hertfordshire and North Herts and Stevenage CVS. These pivotal roles within the programme team support the effective delivery of our work within local places so that more people across the county can enjoy their later life. Working under the programme Lead and working closely with the programme team you will take responsibility in ensuring that the local delivery plans are implemented, working with the wider stakeholders in the local community. You will provide direct support across multiple local areas on key actions, such as leading on walking audits, take a seat campaigns, and working with local stakeholders to identify, implement and embed age friendly priorities. In addition, you will play a key role with the programme communications and working with local communities, including overseeing and maintaining our approach to keeping contact with members, responding to enquiries and requests, coordinating events and email communications. You will be responsible for day-to-day delivery of the local action plan, working independently while maintaining strong communication with the programme team. You will support ongoing review and development of processes as the programme evolves, ensuring our approach remains effective and responsive. Responsibilities Lead engagement with district, borough, town and parish councils to embed Age Friendly principles within local strategies and service delivery, and support them through the process of preparing for and achieving formal Age Friendly accreditation. Collaborate with district partners to align local priorities and advance the Age Friendly agenda, establishing Age Friendly Partnerships(s) and working groups as required. Represent the programme and partner organisations at local community events, partnership meetings and engagement activities. Support establishment and ongoing delivery of local Older People s Forums or equivalent structures to ensure strong resident voice in shaping priorities. Work with local authority and VCFSE partners to identify and pursue funding opportunities that can support local Age Friendly projects and innovation. Recruit local organisations, community groups and stakeholders to join the Age Friendly Network and strengthen commitment to age-friendly practices and sign up to the Age Friendly employer pledge. Participate in programme steering groups, providing insight from local delivery to inform countywide planning, priorities and system-level action, and vice versa. Lead or support delivery of local campaigns and engagement activities, including initiatives linked to national movements (e.g., International Day of Older People, Act Now Age Better, Take 5 to Age Well). Promote and support awareness, recruitment and engagement with the Age Friendly Ambassador Programme across the local area. Support development and implementation of the action plan for the local area, ensure it remains on track and is delivered within agreed times. Manage volunteers who will be supporting the implementation of the local action plan. Engage stakeholders across community, voluntary and statutory sectors to build commitment, through attending meetings. Establish means by which to engage with local people, raise awareness and interest in participating in the initiative. Research and coordinate policy development in line with this work. Prepare and present briefings and reports about progress against plans, at internal and external events. Produce written reports as required for internal management purposes as well as for wider external publication. Maintain a lessons learned document to support and guide other areas wishing to progress an 'Age Friendly' assessment and programme of work. To develop an understanding of the needs of older people which are not being fully met and feed this information into the ongoing development plans for our services, and to help us target activity to address these needs. To assist with the evaluation of service feedback and ensure that relevant information is acted on by services and also used to develop future services. Keep accurate records using the partnership s client management system. Set up Network meetings and record minutes. Ensure all activities are delivered in accordance with agreed policies and procedures e.g. equalities and diversity, health and safety, confidentiality, data protection etc. Support regular network communications, including the monthly newsletter and member bulletins. Work with the team to ensure the online resources and web pages are up to date, accurate and accessible to members, and meet the needs of new and potential members. Promote and support open and effective collaboration across the programme. Carry out all duties in a professional manner and in line with our values You will have: An excellent understanding of project management The ability to influence a wide range of stakeholders, including local authorities, VCFSE partners, community groups and older residents. The ability to manage sensitive situations, differing viewpoints and competing priorities constructively. Excellent administration and time management skills. Excellent IT / information management skills. Excellent presentation skills. Good written & spoken communication skills. An understanding of the needs and concerns of older people, including those living with long-term conditions or disabilities or are underserved. Knowledge of statutory or voluntary agencies, ideally in Hertfordshire, and how they relate to those over 55 years of age. Knowledge of GDPR and its application in managing activities and volunteers. An understanding of marketing and communications. The ability to build effective working relationships with a range of people across sectors, and organisations, representing people of different cultures, background and beliefs. Ability to think strategically and develop/deliver detailed implementation plans. You should have experience of: Supporting programme or project teams through coordination, communication and organisational tasks. Working on multiple projects and managing multiple deadlines & stakeholders simultaneously. Working with membership, contact or stakeholder management tools (e.g. excel, CRM). Working autonomously and managing workload independently, including in remote or lone-working environments. Managing volunteers. Working collaboratively with other organisations. For further information about the roles and the Live Longer Better in an Age Friendly Hertfordshire please visit Age UK Hertfordshire's website. Interviews will be held on: 28th January, 2nd and 5th February 2026.
Jan 06, 2026
Full time
We are recruiting four dedicated Locality Officer s to join our new initiative: Live Longer Better in an Age Friendly Hertfordshire where your skills can make a meaningful impact within local communities. These roles will be hosted by Age UK Hertfordshire and North Herts and Stevenage CVS. These pivotal roles within the programme team support the effective delivery of our work within local places so that more people across the county can enjoy their later life. Working under the programme Lead and working closely with the programme team you will take responsibility in ensuring that the local delivery plans are implemented, working with the wider stakeholders in the local community. You will provide direct support across multiple local areas on key actions, such as leading on walking audits, take a seat campaigns, and working with local stakeholders to identify, implement and embed age friendly priorities. In addition, you will play a key role with the programme communications and working with local communities, including overseeing and maintaining our approach to keeping contact with members, responding to enquiries and requests, coordinating events and email communications. You will be responsible for day-to-day delivery of the local action plan, working independently while maintaining strong communication with the programme team. You will support ongoing review and development of processes as the programme evolves, ensuring our approach remains effective and responsive. Responsibilities Lead engagement with district, borough, town and parish councils to embed Age Friendly principles within local strategies and service delivery, and support them through the process of preparing for and achieving formal Age Friendly accreditation. Collaborate with district partners to align local priorities and advance the Age Friendly agenda, establishing Age Friendly Partnerships(s) and working groups as required. Represent the programme and partner organisations at local community events, partnership meetings and engagement activities. Support establishment and ongoing delivery of local Older People s Forums or equivalent structures to ensure strong resident voice in shaping priorities. Work with local authority and VCFSE partners to identify and pursue funding opportunities that can support local Age Friendly projects and innovation. Recruit local organisations, community groups and stakeholders to join the Age Friendly Network and strengthen commitment to age-friendly practices and sign up to the Age Friendly employer pledge. Participate in programme steering groups, providing insight from local delivery to inform countywide planning, priorities and system-level action, and vice versa. Lead or support delivery of local campaigns and engagement activities, including initiatives linked to national movements (e.g., International Day of Older People, Act Now Age Better, Take 5 to Age Well). Promote and support awareness, recruitment and engagement with the Age Friendly Ambassador Programme across the local area. Support development and implementation of the action plan for the local area, ensure it remains on track and is delivered within agreed times. Manage volunteers who will be supporting the implementation of the local action plan. Engage stakeholders across community, voluntary and statutory sectors to build commitment, through attending meetings. Establish means by which to engage with local people, raise awareness and interest in participating in the initiative. Research and coordinate policy development in line with this work. Prepare and present briefings and reports about progress against plans, at internal and external events. Produce written reports as required for internal management purposes as well as for wider external publication. Maintain a lessons learned document to support and guide other areas wishing to progress an 'Age Friendly' assessment and programme of work. To develop an understanding of the needs of older people which are not being fully met and feed this information into the ongoing development plans for our services, and to help us target activity to address these needs. To assist with the evaluation of service feedback and ensure that relevant information is acted on by services and also used to develop future services. Keep accurate records using the partnership s client management system. Set up Network meetings and record minutes. Ensure all activities are delivered in accordance with agreed policies and procedures e.g. equalities and diversity, health and safety, confidentiality, data protection etc. Support regular network communications, including the monthly newsletter and member bulletins. Work with the team to ensure the online resources and web pages are up to date, accurate and accessible to members, and meet the needs of new and potential members. Promote and support open and effective collaboration across the programme. Carry out all duties in a professional manner and in line with our values You will have: An excellent understanding of project management The ability to influence a wide range of stakeholders, including local authorities, VCFSE partners, community groups and older residents. The ability to manage sensitive situations, differing viewpoints and competing priorities constructively. Excellent administration and time management skills. Excellent IT / information management skills. Excellent presentation skills. Good written & spoken communication skills. An understanding of the needs and concerns of older people, including those living with long-term conditions or disabilities or are underserved. Knowledge of statutory or voluntary agencies, ideally in Hertfordshire, and how they relate to those over 55 years of age. Knowledge of GDPR and its application in managing activities and volunteers. An understanding of marketing and communications. The ability to build effective working relationships with a range of people across sectors, and organisations, representing people of different cultures, background and beliefs. Ability to think strategically and develop/deliver detailed implementation plans. You should have experience of: Supporting programme or project teams through coordination, communication and organisational tasks. Working on multiple projects and managing multiple deadlines & stakeholders simultaneously. Working with membership, contact or stakeholder management tools (e.g. excel, CRM). Working autonomously and managing workload independently, including in remote or lone-working environments. Managing volunteers. Working collaboratively with other organisations. For further information about the roles and the Live Longer Better in an Age Friendly Hertfordshire please visit Age UK Hertfordshire's website. Interviews will be held on: 28th January, 2nd and 5th February 2026.
Fundraising Officer We are seeking a motivated and creative fundraiser to join a UK conservation charity part time and build meaningful supporter relationships. Position: Fundraising Officer Salary: £30,000 to £34,000 pro rata, starting salary up to £32,100 depending on experience Location: Remote with a monthly co-working day in Diss, Norfolk (travel expenses paid) Hours: 16 hours per week across a minimum of 3 days Contract: Permanent Closing date: Midday on 9 January Interview dates: 15 or 16 January About the Role This is an exciting opportunity to help shape and grow individual giving for a specialist conservation charity dedicated to protecting the UK's wild songbird populations. You will lead on planning and delivering multichannel fundraising appeals, maximising income from individual giving, membership and selected fundraising products. You will develop engaging donor communications, improve supporter journeys and champion a data-led approach to fundraising. Working closely with colleagues in fundraising, supporter care, communications and operations, you will play a key part in stewarding supporters, increasing regular giving, strengthening membership retention and supporting the charity's growing corporate partnerships and weekly lottery activity. Key responsibilities include: Lead on individual giving activity and deliver multichannel appeals from concept to evaluation Develop and implement plans to market individual membership and reduce attrition Support the delivery and promotion of the weekly lottery Contribute to developing corporate partnerships activity Test and implement new fundraising ideas to diversify income Create and deliver engaging donor communications and stewardship journeys Use data and digital tools to optimise campaigns and target key audiences Represent the charity at events and uphold fundraising regulations and best practice About You You will bring energy, creativity and a confident grasp of individual giving. You enjoy using data to shape decisions, you write well and you are comfortable managing multiple projects at once. You will thrive in a small, supportive team and be confident working independently. You will have: Experience delivering successful individual giving campaigns Experience running fundraising appeals from planning through to evaluation Strong relationship building and supporter stewardship skills Experience using CRM systems and digital marketing platforms Knowledge of fundraising regulations and best practice Excellent written and verbal communication skills Strong organisational skills and the ability to manage competing deadlines A flexible, positive approach and a commitment to equality, diversity and inclusion Desirable: Experience with membership schemes or donor stewardship programmes Experience developing regular giving propositions or testing new fundraising activities Familiarity with corporate partnerships About the Organisation The charity is dedicated to protecting and conserving the UK's wild songbird population through scientific research, public engagement and evidence-based solutions. A small and ambitious team, they foster a friendly and supportive working culture focused on achieving meaningful impact. Staff are encouraged to bring new ideas, test approaches and help shape the future of the organisation. Benefits include flexible working patterns, a TOIL policy, pension scheme and training opportunities. Other roles you may have experience of could include; Individual Giving Officer, Membership Officer, Supporter Care Officer, Fundraising and Engagement Officer, Donor Relations Officer, Direct Marketing Officer, Regular Giving Officer, Communications and Fundraising Officer. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Jan 06, 2026
Full time
Fundraising Officer We are seeking a motivated and creative fundraiser to join a UK conservation charity part time and build meaningful supporter relationships. Position: Fundraising Officer Salary: £30,000 to £34,000 pro rata, starting salary up to £32,100 depending on experience Location: Remote with a monthly co-working day in Diss, Norfolk (travel expenses paid) Hours: 16 hours per week across a minimum of 3 days Contract: Permanent Closing date: Midday on 9 January Interview dates: 15 or 16 January About the Role This is an exciting opportunity to help shape and grow individual giving for a specialist conservation charity dedicated to protecting the UK's wild songbird populations. You will lead on planning and delivering multichannel fundraising appeals, maximising income from individual giving, membership and selected fundraising products. You will develop engaging donor communications, improve supporter journeys and champion a data-led approach to fundraising. Working closely with colleagues in fundraising, supporter care, communications and operations, you will play a key part in stewarding supporters, increasing regular giving, strengthening membership retention and supporting the charity's growing corporate partnerships and weekly lottery activity. Key responsibilities include: Lead on individual giving activity and deliver multichannel appeals from concept to evaluation Develop and implement plans to market individual membership and reduce attrition Support the delivery and promotion of the weekly lottery Contribute to developing corporate partnerships activity Test and implement new fundraising ideas to diversify income Create and deliver engaging donor communications and stewardship journeys Use data and digital tools to optimise campaigns and target key audiences Represent the charity at events and uphold fundraising regulations and best practice About You You will bring energy, creativity and a confident grasp of individual giving. You enjoy using data to shape decisions, you write well and you are comfortable managing multiple projects at once. You will thrive in a small, supportive team and be confident working independently. You will have: Experience delivering successful individual giving campaigns Experience running fundraising appeals from planning through to evaluation Strong relationship building and supporter stewardship skills Experience using CRM systems and digital marketing platforms Knowledge of fundraising regulations and best practice Excellent written and verbal communication skills Strong organisational skills and the ability to manage competing deadlines A flexible, positive approach and a commitment to equality, diversity and inclusion Desirable: Experience with membership schemes or donor stewardship programmes Experience developing regular giving propositions or testing new fundraising activities Familiarity with corporate partnerships About the Organisation The charity is dedicated to protecting and conserving the UK's wild songbird population through scientific research, public engagement and evidence-based solutions. A small and ambitious team, they foster a friendly and supportive working culture focused on achieving meaningful impact. Staff are encouraged to bring new ideas, test approaches and help shape the future of the organisation. Benefits include flexible working patterns, a TOIL policy, pension scheme and training opportunities. Other roles you may have experience of could include; Individual Giving Officer, Membership Officer, Supporter Care Officer, Fundraising and Engagement Officer, Donor Relations Officer, Direct Marketing Officer, Regular Giving Officer, Communications and Fundraising Officer. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Fundraising Officer We are seeking a motivated and creative fundraiser to join a UK conservation charity part time and build meaningful supporter relationships. Position: Fundraising Officer Salary: £30,000 to £34,000 pro rata, starting salary up to £32,100 depending on experience Location: Remote with a monthly co-working day in Diss, Norfolk (travel expenses paid) Hours: 16 hours per week across a minimum of 3 days Contract: Permanent Closing date: Midday on 9 January Interview dates: 15 or 16 January About the Role This is an exciting opportunity to help shape and grow individual giving for a specialist conservation charity dedicated to protecting the UK s wild songbird populations. You will lead on planning and delivering multichannel fundraising appeals, maximising income from individual giving, membership and selected fundraising products. You will develop engaging donor communications, improve supporter journeys and champion a data-led approach to fundraising. Working closely with colleagues in fundraising, supporter care, communications and operations, you will play a key part in stewarding supporters, increasing regular giving, strengthening membership retention and supporting the charity s growing corporate partnerships and weekly lottery activity. Key responsibilities include: Lead on individual giving activity and deliver multichannel appeals from concept to evaluation Develop and implement plans to market individual membership and reduce attrition Support the delivery and promotion of the weekly lottery Contribute to developing corporate partnerships activity Test and implement new fundraising ideas to diversify income Create and deliver engaging donor communications and stewardship journeys Use data and digital tools to optimise campaigns and target key audiences Represent the charity at events and uphold fundraising regulations and best practice About You You will bring energy, creativity and a confident grasp of individual giving. You enjoy using data to shape decisions, you write well and you are comfortable managing multiple projects at once. You will thrive in a small, supportive team and be confident working independently. You will have: Experience delivering successful individual giving campaigns Experience running fundraising appeals from planning through to evaluation Strong relationship building and supporter stewardship skills Experience using CRM systems and digital marketing platforms Knowledge of fundraising regulations and best practice Excellent written and verbal communication skills Strong organisational skills and the ability to manage competing deadlines A flexible, positive approach and a commitment to equality, diversity and inclusion Desirable: Experience with membership schemes or donor stewardship programmes Experience developing regular giving propositions or testing new fundraising activities Familiarity with corporate partnerships About the Organisation The charity is dedicated to protecting and conserving the UK s wild songbird population through scientific research, public engagement and evidence-based solutions. A small and ambitious team, they foster a friendly and supportive working culture focused on achieving meaningful impact. Staff are encouraged to bring new ideas, test approaches and help shape the future of the organisation. Benefits include flexible working patterns, a TOIL policy, pension scheme and training opportunities. Other roles you may have experience of could include; Individual Giving Officer, Membership Officer, Supporter Care Officer, Fundraising and Engagement Officer, Donor Relations Officer, Direct Marketing Officer, Regular Giving Officer, Communications and Fundraising Officer. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Jan 05, 2026
Full time
Fundraising Officer We are seeking a motivated and creative fundraiser to join a UK conservation charity part time and build meaningful supporter relationships. Position: Fundraising Officer Salary: £30,000 to £34,000 pro rata, starting salary up to £32,100 depending on experience Location: Remote with a monthly co-working day in Diss, Norfolk (travel expenses paid) Hours: 16 hours per week across a minimum of 3 days Contract: Permanent Closing date: Midday on 9 January Interview dates: 15 or 16 January About the Role This is an exciting opportunity to help shape and grow individual giving for a specialist conservation charity dedicated to protecting the UK s wild songbird populations. You will lead on planning and delivering multichannel fundraising appeals, maximising income from individual giving, membership and selected fundraising products. You will develop engaging donor communications, improve supporter journeys and champion a data-led approach to fundraising. Working closely with colleagues in fundraising, supporter care, communications and operations, you will play a key part in stewarding supporters, increasing regular giving, strengthening membership retention and supporting the charity s growing corporate partnerships and weekly lottery activity. Key responsibilities include: Lead on individual giving activity and deliver multichannel appeals from concept to evaluation Develop and implement plans to market individual membership and reduce attrition Support the delivery and promotion of the weekly lottery Contribute to developing corporate partnerships activity Test and implement new fundraising ideas to diversify income Create and deliver engaging donor communications and stewardship journeys Use data and digital tools to optimise campaigns and target key audiences Represent the charity at events and uphold fundraising regulations and best practice About You You will bring energy, creativity and a confident grasp of individual giving. You enjoy using data to shape decisions, you write well and you are comfortable managing multiple projects at once. You will thrive in a small, supportive team and be confident working independently. You will have: Experience delivering successful individual giving campaigns Experience running fundraising appeals from planning through to evaluation Strong relationship building and supporter stewardship skills Experience using CRM systems and digital marketing platforms Knowledge of fundraising regulations and best practice Excellent written and verbal communication skills Strong organisational skills and the ability to manage competing deadlines A flexible, positive approach and a commitment to equality, diversity and inclusion Desirable: Experience with membership schemes or donor stewardship programmes Experience developing regular giving propositions or testing new fundraising activities Familiarity with corporate partnerships About the Organisation The charity is dedicated to protecting and conserving the UK s wild songbird population through scientific research, public engagement and evidence-based solutions. A small and ambitious team, they foster a friendly and supportive working culture focused on achieving meaningful impact. Staff are encouraged to bring new ideas, test approaches and help shape the future of the organisation. Benefits include flexible working patterns, a TOIL policy, pension scheme and training opportunities. Other roles you may have experience of could include; Individual Giving Officer, Membership Officer, Supporter Care Officer, Fundraising and Engagement Officer, Donor Relations Officer, Direct Marketing Officer, Regular Giving Officer, Communications and Fundraising Officer. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Lead Generation Officer Business Disability Forum is the leading business membership organisation in disability inclusion. We are trusted partners, working with business, Government and disabled people to improve the life experiences of disabled employees and consumers, by removing barriers to inclusion. We work with over 600 Members and Partners employing over 5 million people in the UK, and a further 16 million people worldwide. We advise, support and encourage businesses (many of them global) to become more disability-smart. We influence policymakers by representing the voice of employers and disabled employees. We provide evidence-based thought leadership on how business affects the lives of disabled people. We help effect changes in business practices, products, services and policies that positively impact the life experiences of disabled people, and also benefit business. The role The Lead Generation Officer will support the Member Development Manager (MDM) by carrying out Lead generation opportunities via research - acquire relevant data and uploading it into our CRM. The role will also involve direct approaches to potential members via phone, email and social media platforms such as LinkedIn. The requirement Experience of developing and maintaining a pipeline of prospective members or equivalent sales experience Experience of market research Experience of working with a CRM preferably Salesforce Experience of telemarketing Ability to identify solutions and rebuff objections For the full job description and person specification of this role and instructions on how to apply please visit our website below via the button below: How to apply Applications should be by CV and a supporting statement, of up to 400 words, detailing why you think you would be suitable for the role. If you require any adjustments to the application process please contact Barnaby Powell as set out below. Applications should be addressed to Barnaby Powell, HR & Office Manager, Business Disability Forum, Dowgate Hill House, 14-16 Dowgate Hill, London EC4R 2SU. If you are submitting your application by email please do so to .org .uk Closing date for applications: Sunday, 18 January 2026. First interviews are planned for the week commencing 26 January 2026. Second interviews are likely to take place in the week commencing 2 February 2026. Business Disability Forum is committed to ensuring that all its information, products and services are as accessible as possible to everyone. If you wish to discuss anything in regards to accessibility or if you require alternative formats please contact Barnaby Powell by email at the email address above or by telephone on -3020. For further information on Business Disability Forum please refer to our website via the link onb this page. Equal opportunities We are committed to becoming disability-smart and an employer of choice irrespective of race (which includes colour, nationality and ethnic or national origins), sex, sexual orientation, gender reassignment, religion or belief, marital or civil partnership status, age, disability, or pregnancy and maternity. The ethical and business case of ensuring that our workforce is representative of wider society is at the heart of what we do. When we are recruiting, disabled candidates who meet all of the criteria will be offered an interview
Jan 05, 2026
Full time
Lead Generation Officer Business Disability Forum is the leading business membership organisation in disability inclusion. We are trusted partners, working with business, Government and disabled people to improve the life experiences of disabled employees and consumers, by removing barriers to inclusion. We work with over 600 Members and Partners employing over 5 million people in the UK, and a further 16 million people worldwide. We advise, support and encourage businesses (many of them global) to become more disability-smart. We influence policymakers by representing the voice of employers and disabled employees. We provide evidence-based thought leadership on how business affects the lives of disabled people. We help effect changes in business practices, products, services and policies that positively impact the life experiences of disabled people, and also benefit business. The role The Lead Generation Officer will support the Member Development Manager (MDM) by carrying out Lead generation opportunities via research - acquire relevant data and uploading it into our CRM. The role will also involve direct approaches to potential members via phone, email and social media platforms such as LinkedIn. The requirement Experience of developing and maintaining a pipeline of prospective members or equivalent sales experience Experience of market research Experience of working with a CRM preferably Salesforce Experience of telemarketing Ability to identify solutions and rebuff objections For the full job description and person specification of this role and instructions on how to apply please visit our website below via the button below: How to apply Applications should be by CV and a supporting statement, of up to 400 words, detailing why you think you would be suitable for the role. If you require any adjustments to the application process please contact Barnaby Powell as set out below. Applications should be addressed to Barnaby Powell, HR & Office Manager, Business Disability Forum, Dowgate Hill House, 14-16 Dowgate Hill, London EC4R 2SU. If you are submitting your application by email please do so to .org .uk Closing date for applications: Sunday, 18 January 2026. First interviews are planned for the week commencing 26 January 2026. Second interviews are likely to take place in the week commencing 2 February 2026. Business Disability Forum is committed to ensuring that all its information, products and services are as accessible as possible to everyone. If you wish to discuss anything in regards to accessibility or if you require alternative formats please contact Barnaby Powell by email at the email address above or by telephone on -3020. For further information on Business Disability Forum please refer to our website via the link onb this page. Equal opportunities We are committed to becoming disability-smart and an employer of choice irrespective of race (which includes colour, nationality and ethnic or national origins), sex, sexual orientation, gender reassignment, religion or belief, marital or civil partnership status, age, disability, or pregnancy and maternity. The ethical and business case of ensuring that our workforce is representative of wider society is at the heart of what we do. When we are recruiting, disabled candidates who meet all of the criteria will be offered an interview
Sightsavers is looking for a bi-lingual HR and Talent Officer (English and French) to work within our HR Operations team Salary: £28,992 to £34,108 Location: UK remote - with monthly travel to Haywards Heath, West Sussex Contract: 12-Month Fixed-Term Contract Hours: This is a full-time role with some flexibility around hours worked and mostly home working - within the UK Sightsavers is an international charity working to prevent avoidable blindness, support equality for people with disabilities and advocate for change. We work in more than 30 countries worldwide, focusing on Africa and Asia. We are seeking a bi-lingual (English and French) HR and Talent Officer to work within our busy HR Operations team and provide advice, guidance and support on all areas of the employee lifecycle from recruitment onwards, engaging with our c. 850 employees and stakeholders to creatively problem solve talent, people, contractual and legal issues. About the role This is an exciting role within the team and the postholder will actively engage in the use of our systems, lead on and support multiple HR Operations projects and deliver outcomes to a high standard for our inspirational colleagues located around the world. Typical duties will include: Identifying, designing and implementing successful recruitment campaigns that attract a diverse pool of candidates, and all related activities Preparing contractual paperwork Supporting employee onboarding, lifecycle activities and offboarding via a range of HR systems Responding to staff queries relating to the use of a number of HR systems in a constructive and timely manner Actively engaging with HRIS software changes Completing HR Operations onboarding requirements for new hires, including bilingual inductions and reasonable adjustment signposting Leading and delivering knowledge sessions Pay and benefits administration in conjunction with the Payroll team Working collaboratively as part of a proactive team to provide an effective HR Operations service to stakeholders This is an involved and varied role. Please read the full job description for further details Benefits Sightsavers offers some fantastic benefits. Our comprehensive benefits package includes generous annual leave allowance, pension, cycle to work scheme, discounted gym memberships and wellness discounts. If you choose to work in or are visiting our collaborative, modern office space, you will find it an easy 20-minute train journey from Brighton or 45 minutes from London. About you We are looking for a proactive, service-driven and organised individual with experience in an HR Officer/ Advisor and Talent Acquisition environment or within a Shared Services role. To succeed in this role you will also have: Proven experience in an HR Officer/Advisor and Talent Acquisition environment or Shared Services role (essential). Basic understanding of employment law in any of Sightsavers locations. Ideally previous HR/recruitment experience within an international or complex organisation. Demonstrable planning and prioritisation skills. Knowledge of HR and ATS/CRM systems, able to review and contribute to enhancing utilisation of HR databases. Intermediate level knowledge of Microsoft 365 products. Experience of leading on projects, fostering positive relationships and upskilling stakeholders as required. Proactive attitude to change with the ability to recommend improvements to process and practice, leading through to implementation. Fluency in French (essential). Please read the job description for full details of the essential knowledge and skills required for this role. Next steps To apply for this exciting opportunity, please complete an application via our recruitment portal. We are particularly interested in learning of your motivations for applying. Please note that there will be an expectation that you can visit our offices in Haywards Heath, West Sussex (RH16 3BW) on a monthly basis. We will be reviewing applications as they are received and plan to schedule interviews in mid-January. Longlisted candidates will be asked to complete an assessment including language, problem-solving and software skills. We reserve the right to end this advert early or to extend the deadline.
Jan 04, 2026
Full time
Sightsavers is looking for a bi-lingual HR and Talent Officer (English and French) to work within our HR Operations team Salary: £28,992 to £34,108 Location: UK remote - with monthly travel to Haywards Heath, West Sussex Contract: 12-Month Fixed-Term Contract Hours: This is a full-time role with some flexibility around hours worked and mostly home working - within the UK Sightsavers is an international charity working to prevent avoidable blindness, support equality for people with disabilities and advocate for change. We work in more than 30 countries worldwide, focusing on Africa and Asia. We are seeking a bi-lingual (English and French) HR and Talent Officer to work within our busy HR Operations team and provide advice, guidance and support on all areas of the employee lifecycle from recruitment onwards, engaging with our c. 850 employees and stakeholders to creatively problem solve talent, people, contractual and legal issues. About the role This is an exciting role within the team and the postholder will actively engage in the use of our systems, lead on and support multiple HR Operations projects and deliver outcomes to a high standard for our inspirational colleagues located around the world. Typical duties will include: Identifying, designing and implementing successful recruitment campaigns that attract a diverse pool of candidates, and all related activities Preparing contractual paperwork Supporting employee onboarding, lifecycle activities and offboarding via a range of HR systems Responding to staff queries relating to the use of a number of HR systems in a constructive and timely manner Actively engaging with HRIS software changes Completing HR Operations onboarding requirements for new hires, including bilingual inductions and reasonable adjustment signposting Leading and delivering knowledge sessions Pay and benefits administration in conjunction with the Payroll team Working collaboratively as part of a proactive team to provide an effective HR Operations service to stakeholders This is an involved and varied role. Please read the full job description for further details Benefits Sightsavers offers some fantastic benefits. Our comprehensive benefits package includes generous annual leave allowance, pension, cycle to work scheme, discounted gym memberships and wellness discounts. If you choose to work in or are visiting our collaborative, modern office space, you will find it an easy 20-minute train journey from Brighton or 45 minutes from London. About you We are looking for a proactive, service-driven and organised individual with experience in an HR Officer/ Advisor and Talent Acquisition environment or within a Shared Services role. To succeed in this role you will also have: Proven experience in an HR Officer/Advisor and Talent Acquisition environment or Shared Services role (essential). Basic understanding of employment law in any of Sightsavers locations. Ideally previous HR/recruitment experience within an international or complex organisation. Demonstrable planning and prioritisation skills. Knowledge of HR and ATS/CRM systems, able to review and contribute to enhancing utilisation of HR databases. Intermediate level knowledge of Microsoft 365 products. Experience of leading on projects, fostering positive relationships and upskilling stakeholders as required. Proactive attitude to change with the ability to recommend improvements to process and practice, leading through to implementation. Fluency in French (essential). Please read the job description for full details of the essential knowledge and skills required for this role. Next steps To apply for this exciting opportunity, please complete an application via our recruitment portal. We are particularly interested in learning of your motivations for applying. Please note that there will be an expectation that you can visit our offices in Haywards Heath, West Sussex (RH16 3BW) on a monthly basis. We will be reviewing applications as they are received and plan to schedule interviews in mid-January. Longlisted candidates will be asked to complete an assessment including language, problem-solving and software skills. We reserve the right to end this advert early or to extend the deadline.
Merrifield Consultants is recruiting a Senior Administrator for a membership organisation based in Luton . This is a temp to perm opportunity. The role will start on a temporary basis for 3 months, with the intention of moving into a permanent position. This is a key administrative role supporting membership services and internal operations. It would suit someone with solid senior administration experience who is comfortable managing systems, handling enquiries, and supporting a busy organisation. Key details Contract: Temp to perm Salary: 30,000 per annum / 16.50 per hour Location: Luton Working pattern: Hybrid - 2 days per week in the office Start date: ASAP Key responsibilities Providing day-to-day administrative support across the organisation Managing membership applications, renewals and records Maintaining and updating CRM and database systems Handling enquiries by phone and email in a professional manner Supporting finance-related administration including payments and renewals General office and administrative support as required Experience required Experience in a senior administration or administration officer role Experience working with membership processes or databases Confident using CRM systems and Microsoft Office Strong attention to detail and organisational skills Clear and professional communication For more information or to apply, please contact Vicky Smith at Merrifield Consultants. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.
Jan 03, 2026
Seasonal
Merrifield Consultants is recruiting a Senior Administrator for a membership organisation based in Luton . This is a temp to perm opportunity. The role will start on a temporary basis for 3 months, with the intention of moving into a permanent position. This is a key administrative role supporting membership services and internal operations. It would suit someone with solid senior administration experience who is comfortable managing systems, handling enquiries, and supporting a busy organisation. Key details Contract: Temp to perm Salary: 30,000 per annum / 16.50 per hour Location: Luton Working pattern: Hybrid - 2 days per week in the office Start date: ASAP Key responsibilities Providing day-to-day administrative support across the organisation Managing membership applications, renewals and records Maintaining and updating CRM and database systems Handling enquiries by phone and email in a professional manner Supporting finance-related administration including payments and renewals General office and administrative support as required Experience required Experience in a senior administration or administration officer role Experience working with membership processes or databases Confident using CRM systems and Microsoft Office Strong attention to detail and organisational skills Clear and professional communication For more information or to apply, please contact Vicky Smith at Merrifield Consultants. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.
Job summary Job title - Fundraising and Membership Officer Responsible to - Fundraising Operations Manager Salary - £24,645 - £26,275 FTE per annum (pro rata) (£19,716 - £21,020 actual) Exact salary dependent on experience Hours of work - Part time - 28 hours per week (0.8 FTE). We consider part-time/job-share and flexible working requests Annual leave - 30 days + 8 bank holidays per year pro rata Location - This role is hybrid - split between home working and our Bristol office. You will be required to work a minimum of 50% of your hours from the office each week. Job purpose This role will underpin the operation of our fundraising and membership programmes, with a mixture of public facing interactions and focused operational, database work. Our long-standing membership scheme is an integral part of our fundraising at Action for ME, and we are fortunate to have a generous membership base of over 3,000 loyal supporters. You will be the main point of contact for our members, ensuring they feel valued and connected to our work, as well as supporting efforts to increase our current membership. You will also be responsible for the smooth running of crucial operational processes for our membership, trading and individual giving income streams, both during fundraising campaigns and day to day. With a commitment to continuous improvement of these systems, you will help us to increase the efficiency and quality of our stewardship, retain our donors and bring in new supporters. Key duties Membership Be the main point of contact for our members and provide high quality stewardship over the phone, by email and by letter, always ensuring consistent and high-quality communication. Be responsible for delivering operational tasks relating to the membership scheme and improving their efficiency. Including, but not limited to, gift importing and processing, data administration, thanking members, processing renewals and sending out renewal reminders. Work with the Fundraising Operations Manager and our Senior Supporter Engagement Officer to monitor the performance of the membership programme and support its growth. Maintenance and creation of the mailing lists for our membership magazine, InterAction. Assist with the distribution of the magazine across all channels (post, email, audio). Individual Giving & Trading Ensure that gifts are processed, recorded and thanked appropriately in a timely manner; and that database records are kept up to date, in line with fundraising data regulations. Assisting with the administration of our Winter and Spring raffles and Lottery programme. Work with the Fundraising Operations Manager and the wider team to maximise fundraising potential using data and donor insights/feedback. Maintain a high standard of data quality and record keeping on our database, ensuring our fundraising processes and procedures are applied in line with all regulatory and governance requirements including GDPR and those of the Fundraising Regulator. Processing all outgoing post for the Fundraising team, including online shop orders, from our Bristol office. Complete other office-based tasks as required. You will be required to work at least 50% of your hours from the office. Work alongside the fundraising team to deliver our strategy and workplans, including involvement in projects and fundraising campaigns as required. Other duties To attend and contribute constructively to team meetings and other meetings as required To positively promote the work and activities of Action for ME at all times To contribute to the team s overall strategy delivery, annual planning and budgeting. To undertake any other reasonable activity in line with the responsibilities of the post as requested by the Fundraising Operations Manager, Director of Fundraising & Development or the Chief Executive. Act as an advocate for the Charity and its work. Person Specification Experience and knowledge Demonstrable experience in building relationships with customers or stewarding supporters and donors. Experience using Microsoft Excel for work, including basic excel functions, basic formulas and list tools. Experience of using a CRM database, preferably Raiser s Edge Minimum 2 years previous fundraising experience (desirable) Skills and Behaviours A confident multitasker who is comfortable dealing with a variety of enquiries and managing a varied workload. Excellent verbal communicator, skilled in engagement, empathy and interpersonal skills. Excellent written communication skills including creating reports to measure progress. Ability to use own initiative, solve problems, work independently and to work well in a team. An understanding of data protection including UKGDPR Strong IT skills, including the ability to use Microsoft Office, databases and web-related programmes and software. An understanding of ME and the impact on people affected by it (desirable). Attitudes and values Enthusiasm Integrity Resilient Key competencies Effective communicator Results driven Attention to detail
Jan 02, 2026
Full time
Job summary Job title - Fundraising and Membership Officer Responsible to - Fundraising Operations Manager Salary - £24,645 - £26,275 FTE per annum (pro rata) (£19,716 - £21,020 actual) Exact salary dependent on experience Hours of work - Part time - 28 hours per week (0.8 FTE). We consider part-time/job-share and flexible working requests Annual leave - 30 days + 8 bank holidays per year pro rata Location - This role is hybrid - split between home working and our Bristol office. You will be required to work a minimum of 50% of your hours from the office each week. Job purpose This role will underpin the operation of our fundraising and membership programmes, with a mixture of public facing interactions and focused operational, database work. Our long-standing membership scheme is an integral part of our fundraising at Action for ME, and we are fortunate to have a generous membership base of over 3,000 loyal supporters. You will be the main point of contact for our members, ensuring they feel valued and connected to our work, as well as supporting efforts to increase our current membership. You will also be responsible for the smooth running of crucial operational processes for our membership, trading and individual giving income streams, both during fundraising campaigns and day to day. With a commitment to continuous improvement of these systems, you will help us to increase the efficiency and quality of our stewardship, retain our donors and bring in new supporters. Key duties Membership Be the main point of contact for our members and provide high quality stewardship over the phone, by email and by letter, always ensuring consistent and high-quality communication. Be responsible for delivering operational tasks relating to the membership scheme and improving their efficiency. Including, but not limited to, gift importing and processing, data administration, thanking members, processing renewals and sending out renewal reminders. Work with the Fundraising Operations Manager and our Senior Supporter Engagement Officer to monitor the performance of the membership programme and support its growth. Maintenance and creation of the mailing lists for our membership magazine, InterAction. Assist with the distribution of the magazine across all channels (post, email, audio). Individual Giving & Trading Ensure that gifts are processed, recorded and thanked appropriately in a timely manner; and that database records are kept up to date, in line with fundraising data regulations. Assisting with the administration of our Winter and Spring raffles and Lottery programme. Work with the Fundraising Operations Manager and the wider team to maximise fundraising potential using data and donor insights/feedback. Maintain a high standard of data quality and record keeping on our database, ensuring our fundraising processes and procedures are applied in line with all regulatory and governance requirements including GDPR and those of the Fundraising Regulator. Processing all outgoing post for the Fundraising team, including online shop orders, from our Bristol office. Complete other office-based tasks as required. You will be required to work at least 50% of your hours from the office. Work alongside the fundraising team to deliver our strategy and workplans, including involvement in projects and fundraising campaigns as required. Other duties To attend and contribute constructively to team meetings and other meetings as required To positively promote the work and activities of Action for ME at all times To contribute to the team s overall strategy delivery, annual planning and budgeting. To undertake any other reasonable activity in line with the responsibilities of the post as requested by the Fundraising Operations Manager, Director of Fundraising & Development or the Chief Executive. Act as an advocate for the Charity and its work. Person Specification Experience and knowledge Demonstrable experience in building relationships with customers or stewarding supporters and donors. Experience using Microsoft Excel for work, including basic excel functions, basic formulas and list tools. Experience of using a CRM database, preferably Raiser s Edge Minimum 2 years previous fundraising experience (desirable) Skills and Behaviours A confident multitasker who is comfortable dealing with a variety of enquiries and managing a varied workload. Excellent verbal communicator, skilled in engagement, empathy and interpersonal skills. Excellent written communication skills including creating reports to measure progress. Ability to use own initiative, solve problems, work independently and to work well in a team. An understanding of data protection including UKGDPR Strong IT skills, including the ability to use Microsoft Office, databases and web-related programmes and software. An understanding of ME and the impact on people affected by it (desirable). Attitudes and values Enthusiasm Integrity Resilient Key competencies Effective communicator Results driven Attention to detail
Location: Birmingham / Hybrid with travel across the UK Hours: Full Time Contract: Permanent Salary: £35,588 - £41,867 Protecting patient safety is the primary function of the General Dental Council (GDC). One of the ways we achieve this is assuring dental education and training is both consistent and meets high quality standards. As an Education Quality Assurance Officer at the GDC you will have the opportunity to further your expertise in quality assurance whilst making a valuable contribution to protecting patients and making a real difference to people s lives. In this key role you will manage the quality assurance of education and training programmes for dentists and dental care professionals. This includes assessing new course submissions, inspecting, and monitoring programmes to identify any potential risks to patient safety, and handling complaints about qualifications. The role also involves managing a team of education associates, providing leadership and advice to associates and educational providers, and drafting detailed inspection reports that will be published. You will represent the GDC externally, build and maintain relationships with other team members and stakeholders, contribute to the design and implementation of changes to current and future quality assurance processes, and support the Head of Education Quality Assurance in carrying out other work to support the team. Please note the role requires travel across the UK on a regular basis and managing the work of the inspection team throughout the duration of inspections, including out of hours. About you The successful candidate will have the following skills: Experience of working in a quality assurance role, Working with quality assurance systems, education or within auditing. Experience of coordinating and leading teams using your strong interpersonal skills. Complaint handling experience. Effective communication skills along with analytical skills, capable in writing reports. IT knowledge and skills which will include strong competence in the use of CRM systems in addition to MS office. Strong planning and organisational skills, delivering to deadlines. About us: Our primary purpose is to protect patient safety and maintain public confidence in dental services. To achieve this, we register qualified dental professionals, set standards for the dental team, investigate complaints about dental professionals' fitness to practise, and work to ensure the quality of dental education. The GDC is committed to creating a diverse and inclusive workplace, that provides an environment that reflects our values and culture and allows employees to flourish. To support this we offer a range of family friendly, inclusive employment policies, including flexible working arrangements from day one and employee networks that aid growth and development. Some of our benefits include: 27 days holiday (plus 8 bank holidays) - rising to 30 days (plus 8 bank holidays) after 2 years service Flexi-time scheme Employer pension contributions up to 10% Buy/Sell annual leave Enhanced Maternity, Paternity and Adoption leave from 1 years service. Life assurance, income protection plan and enhanced sick leave policy Staff discounts including eye care contributions and discounted gym membership We encourage and support the recruitment, retention, and career development of people from as wide a range as possible of ethnic, cultural and social backgrounds. How to apply: As part of your application you are required to give a supporting statement. Within your supporting statement please expand on your experience on the role criteria below. Judgement and decision making Strong planning and organisational skills Persuasive communication skills For further details and to apply please click the apply button. Applications will be assessed on an ongoing basis, please note that we reserve the right to bring this recruitment campaign to an end without notice should we receive sufficient applications, and we encourage all interested candidates to apply as soon as possible. Interviews will be held in person week commencing 19 January 2026.
Jan 01, 2026
Full time
Location: Birmingham / Hybrid with travel across the UK Hours: Full Time Contract: Permanent Salary: £35,588 - £41,867 Protecting patient safety is the primary function of the General Dental Council (GDC). One of the ways we achieve this is assuring dental education and training is both consistent and meets high quality standards. As an Education Quality Assurance Officer at the GDC you will have the opportunity to further your expertise in quality assurance whilst making a valuable contribution to protecting patients and making a real difference to people s lives. In this key role you will manage the quality assurance of education and training programmes for dentists and dental care professionals. This includes assessing new course submissions, inspecting, and monitoring programmes to identify any potential risks to patient safety, and handling complaints about qualifications. The role also involves managing a team of education associates, providing leadership and advice to associates and educational providers, and drafting detailed inspection reports that will be published. You will represent the GDC externally, build and maintain relationships with other team members and stakeholders, contribute to the design and implementation of changes to current and future quality assurance processes, and support the Head of Education Quality Assurance in carrying out other work to support the team. Please note the role requires travel across the UK on a regular basis and managing the work of the inspection team throughout the duration of inspections, including out of hours. About you The successful candidate will have the following skills: Experience of working in a quality assurance role, Working with quality assurance systems, education or within auditing. Experience of coordinating and leading teams using your strong interpersonal skills. Complaint handling experience. Effective communication skills along with analytical skills, capable in writing reports. IT knowledge and skills which will include strong competence in the use of CRM systems in addition to MS office. Strong planning and organisational skills, delivering to deadlines. About us: Our primary purpose is to protect patient safety and maintain public confidence in dental services. To achieve this, we register qualified dental professionals, set standards for the dental team, investigate complaints about dental professionals' fitness to practise, and work to ensure the quality of dental education. The GDC is committed to creating a diverse and inclusive workplace, that provides an environment that reflects our values and culture and allows employees to flourish. To support this we offer a range of family friendly, inclusive employment policies, including flexible working arrangements from day one and employee networks that aid growth and development. Some of our benefits include: 27 days holiday (plus 8 bank holidays) - rising to 30 days (plus 8 bank holidays) after 2 years service Flexi-time scheme Employer pension contributions up to 10% Buy/Sell annual leave Enhanced Maternity, Paternity and Adoption leave from 1 years service. Life assurance, income protection plan and enhanced sick leave policy Staff discounts including eye care contributions and discounted gym membership We encourage and support the recruitment, retention, and career development of people from as wide a range as possible of ethnic, cultural and social backgrounds. How to apply: As part of your application you are required to give a supporting statement. Within your supporting statement please expand on your experience on the role criteria below. Judgement and decision making Strong planning and organisational skills Persuasive communication skills For further details and to apply please click the apply button. Applications will be assessed on an ongoing basis, please note that we reserve the right to bring this recruitment campaign to an end without notice should we receive sufficient applications, and we encourage all interested candidates to apply as soon as possible. Interviews will be held in person week commencing 19 January 2026.
ASVA: Association of Scottish Visitor Attractions
Edinburgh, Midlothian
Organisation: The Royal Zoological Society of Scotland Salary: Starting salary between £19,938-£20,436 (offer based on experience / salary pro rated based on 22.5hrs per week) with future salary progression up to £22,223 per annum (FTE £33,230-£34,060 with future progression up to £37,038 per annum). Location: Edinburgh Introduction: Use your skills and experience to save endangered species from extinction and improve people's lives through closer connection with nature. Join our small but highly successful fundraising team based in the heart of Edinburgh Zoo and you'll have an amazing opportunity to make an impact on conservation in Scotland and around the world. The role: Building on a successful individual giving programme at the Royal Zoological Society of Scotland (RZSS), this role focuses on developing a new legacy and in memory giving programme, encompassing marketing campaigns, stewardship, legacy administration and events. This is a permanent, part time role (22.5 hours per week) based at Edinburgh Zoo, but working across both sites which also covers Highland Wildlife Park. Some of the things you'll do: Work with the Fundraising Manager to develop and deliver compelling new legacy and in memory giving campaigns for RZSS. Liaise with relevant colleagues, including fundraising, marketing and communications teams, to gain insights into our audiences and help to prepare legacy and in memory giving copy and messaging. Lead on activities to promote legacies and in memory giving across all relevant RZSS platforms, including our websites, digital channels, events and direct mail. Lead on the planning and promotion of legacies and in memory giving through on site collateral and signage at Edinburgh Zoo and Highland Wildlife Park. Develop and manage fundraising data on the CRM system relating to legacy and in memorial giving, supervising other staff when necessary to ensure all data is entered correctly and kept up to date, producing reports upon request and ensuring that financial information is handled with sensitivity. Use supporter data to inform and improve the legacy and in memorial programme. Identify trends in fundraising and recommend opportunities to senior colleagues. What we're looking for: Educated to Degree level in relevant subject or equivalent level of experience in a similar role. CIOF Certificate of Fundraising or equivalent experience. Extensive knowledge of donor cultivation and stewardship principles. NEBOSH general certificate or equivalent qualification. Excellent written and verbal communication skills, e.g. producing creative materials for fundraising, with the ability to tailor complex information to a wide range of audiences/donors including those a senior level or requiring a sensitive approach. Demonstrable experience of working in a similar role, meeting deadlines in a busy environment. What you'll get in return: Starting salary between £19,938-£20,436 (offer based on experience / salary pro rated based on 22.5hrs per week) with future salary progression up to £22,223 per annum (FTE £33,230-£34,060 with future progression up to £37,038 per annum). 22.5hr working week (may require some occasional evening/weekend working). Hybrid working option available. 34 days annual leave (pro rata). Discount in both retail/catering. Access to a healthcare plan. Access to Employee Assistance Programme (EAP), that provide 24-hour counselling and support, including health, legal, finance, wellbeing and family advice. Employer contributory pension scheme. You will receive a staff membership which will give you (and family/friends) free (and discounted) entry to both the Highland Wildlife Park and Edinburgh Zoo as well as a number of other Zoo's across the UK.
Jan 01, 2026
Full time
Organisation: The Royal Zoological Society of Scotland Salary: Starting salary between £19,938-£20,436 (offer based on experience / salary pro rated based on 22.5hrs per week) with future salary progression up to £22,223 per annum (FTE £33,230-£34,060 with future progression up to £37,038 per annum). Location: Edinburgh Introduction: Use your skills and experience to save endangered species from extinction and improve people's lives through closer connection with nature. Join our small but highly successful fundraising team based in the heart of Edinburgh Zoo and you'll have an amazing opportunity to make an impact on conservation in Scotland and around the world. The role: Building on a successful individual giving programme at the Royal Zoological Society of Scotland (RZSS), this role focuses on developing a new legacy and in memory giving programme, encompassing marketing campaigns, stewardship, legacy administration and events. This is a permanent, part time role (22.5 hours per week) based at Edinburgh Zoo, but working across both sites which also covers Highland Wildlife Park. Some of the things you'll do: Work with the Fundraising Manager to develop and deliver compelling new legacy and in memory giving campaigns for RZSS. Liaise with relevant colleagues, including fundraising, marketing and communications teams, to gain insights into our audiences and help to prepare legacy and in memory giving copy and messaging. Lead on activities to promote legacies and in memory giving across all relevant RZSS platforms, including our websites, digital channels, events and direct mail. Lead on the planning and promotion of legacies and in memory giving through on site collateral and signage at Edinburgh Zoo and Highland Wildlife Park. Develop and manage fundraising data on the CRM system relating to legacy and in memorial giving, supervising other staff when necessary to ensure all data is entered correctly and kept up to date, producing reports upon request and ensuring that financial information is handled with sensitivity. Use supporter data to inform and improve the legacy and in memorial programme. Identify trends in fundraising and recommend opportunities to senior colleagues. What we're looking for: Educated to Degree level in relevant subject or equivalent level of experience in a similar role. CIOF Certificate of Fundraising or equivalent experience. Extensive knowledge of donor cultivation and stewardship principles. NEBOSH general certificate or equivalent qualification. Excellent written and verbal communication skills, e.g. producing creative materials for fundraising, with the ability to tailor complex information to a wide range of audiences/donors including those a senior level or requiring a sensitive approach. Demonstrable experience of working in a similar role, meeting deadlines in a busy environment. What you'll get in return: Starting salary between £19,938-£20,436 (offer based on experience / salary pro rated based on 22.5hrs per week) with future salary progression up to £22,223 per annum (FTE £33,230-£34,060 with future progression up to £37,038 per annum). 22.5hr working week (may require some occasional evening/weekend working). Hybrid working option available. 34 days annual leave (pro rata). Discount in both retail/catering. Access to a healthcare plan. Access to Employee Assistance Programme (EAP), that provide 24-hour counselling and support, including health, legal, finance, wellbeing and family advice. Employer contributory pension scheme. You will receive a staff membership which will give you (and family/friends) free (and discounted) entry to both the Highland Wildlife Park and Edinburgh Zoo as well as a number of other Zoo's across the UK.
Application closing date 5 th January 2026 About the Job The Membership Projects Senior Officer plays a vital role in strengthening project coordination, operational planning, and cross-functional alignment across the Member Engagement team. Reporting to the Senior Manager of Member Engagement, this role ensures that strategic initiatives are delivered efficiently, internal processes run smoothly, and our globally distributed team is consistently supported with strong project workflows. The Membership Projects Senior Officer will coordinate high-priority projects, manage core team processes, streamline reporting, and deliver operational support for key member engagement activities such as meetings, webinars, and consultations. This role is central to improving team cohesion, enhancing the quality of member engagement, and supporting the implementation of Better Cotton's membership growth strategy. The Challenge Looking ahead to 2030, we are targeting reducing GHG emissions from cotton production by half, big cuts in synthetic pesticide use, improve soil health across our network, improve farm income and support women's empowerment among farmers and farm workers. Responsibilities Coordinate and track delivery of key member engagement projects, ensuring timelines, procurement steps, consultant inputs, and deliverables are met. Identify workstreams that require formal project management and maintain a prioritised list for strategic planning. Support colleagues through RACI frameworks, clarifying roles and monitoring milestones. Maintain project tools (dashboards, trackers, documentation) to increase transparency and accountability. Provide operational support including meeting logistics, action tracking, documentation, and preparation of materials. Manage core team coordination mechanisms (monthly updates, bi-weekly global account manager calls, weekly meetings). Lead logistics and planning for member meetings, webinars, onboarding, and training. Support global account managers with cross-regional alignment of messaging and materials. Experience the following skills, knowledge, and experience: University degree or equivalent professional experience. Approximately two years' experience in project coordination, stakeholder engagement, or operational support. Strong organisational and time management skills; ability to manage multiple priorities across time zones. Experience using project management tools or CRM systems. Excellent attention to detail, proactive mindset, and strong relationship-building skills. Fluency in Englishrequired. Experience working in international, multicultural, or mission-driven organisations. Project management certifications. What we offer Hybrid working - one day per week in the office central London The opportunity to work from anywhere in the world for up to one month per year Flexible working, with core hours from 10 am to 4 pm local time Continuous learning and development A generous annual leave package, including paid holiday, public holidays, additional paid days off during the festive season, study and exam days, and extra discretionary leave for life events such as family weddings or moving home Enhanced parental benefits The opportunity to make your mark and make a difference. Working arrangements The position is full-time (40 hours per week) and will be based either in London. Better Cotton Initiative offers flexible working, with core hours being 10 am - 4 pm. Apply now Send us your CV (2 pages maximum) and a brief cover letter (1-page maximum) by or before 5 th January 2026 via this link. In your cover letter, please include an explanation of why your experience is specifically relevant to this role at Better Cotton Initiative. We want to see your personal style - what makes you tick and why you think your next opportunity is here with us. Better Cotton Initiative does not use artificial intelligence or automated screening tools in its hiring process. Every application is reviewed by our People & Culture team and relevant hiring managers to ensure a fair and human-led assessment experience. Our hiring process Initial Screening Applicant screening is a crucial step in our recruitment process. This stage may involve a brief phone interview or video call to evaluate your suitability for the position. During this screening, we review resumes and cover letters, and may conduct initial background checks to narrow down the pool of applicant. Internal candidates are encouraged to inform their line manager about their application to promote transparency and help facilitate a smooth transition if selected. Interviews If you successfully pass the initial screening, you will be invited for interviews. The interview process at Better Cotton Initiative may include one or more rounds of interviews with various stakeholders, such as the hiring manager, team members, and potentially senior management. As an internal candidate, you may have discussions regarding your current responsibilities and how they will transition to the new position. Assessment and Testing Depending on the role, you might be required to complete assessments, technical tests, or skills evaluations to gauge your competency and suitability for the position. Internal candidates may have the option to demonstrate their existing skills through current job performance or past project outcomes. Reference Checks Once you progress further in the process, reference checks are conducted to validate your work history, skills, and qualifications, and for some roles, your education and criminal history. Internal candidates may be asked for references from current or previous supervisors within Better Cotton Initiative to provide insights into their performance and capabilities. After completing interviews, assessments, and reference checks, the hiring team evaluates your performance and fit for the role. If you are selected and your references are relevant and satisfactory, you will receive a formal job offer letter outlining the terms of employment, compensation, benefits, and any other relevant details. For internal candidates, the offer process may include a discussion about how your transition to the new role will be managed and any support needed for a smooth handover. About Better Cotton Initiative Better Cotton Initiative is aglobal not-for-profit organisationsupporting theproduction of moreequitableandsustainable cotton at farmlevel. We exist to catalyse the cotton farming communitywithpartners,governments and others to continuously drive positive impact by setting standards and facilitating the supply and demand of more sustainable cotton from farm tobrand.In just 15 years we have aligned more than a fifth of the world's cotton with our standard and helped farmers and farming communities thrive. Join us in building a better, more sustainable future for cotton worldwide. About our Values The post holder will be expected to operate in line with our workplace values which are: Trustworthy (including honest, transparent, credible) As having Integrity (including responsible, authentic) Positive (including problem-solving, pragmatic) Engaging (including adaptable, inclusive, holistic) Daring (including courageous, innovative, game-changing) Better Cotton Initiative is committed to creating a diverse environment and is proud to be an equal opportunity employer with a strong commitment to good practice and transparency in the management of natural, human, and financial resources. We have a zero-tolerance approach to any attitudes or behaviours that put children or adults at risk of harm. Safeguarding incidents are acts of serious misconduct and are grounds for disciplinary action, up to and including, dismissal and referral to relevant authorities for criminal prosecution. Therefore, all offers of employment are subject to satisfactory references and appropriate screening checks.
Jan 01, 2026
Full time
Application closing date 5 th January 2026 About the Job The Membership Projects Senior Officer plays a vital role in strengthening project coordination, operational planning, and cross-functional alignment across the Member Engagement team. Reporting to the Senior Manager of Member Engagement, this role ensures that strategic initiatives are delivered efficiently, internal processes run smoothly, and our globally distributed team is consistently supported with strong project workflows. The Membership Projects Senior Officer will coordinate high-priority projects, manage core team processes, streamline reporting, and deliver operational support for key member engagement activities such as meetings, webinars, and consultations. This role is central to improving team cohesion, enhancing the quality of member engagement, and supporting the implementation of Better Cotton's membership growth strategy. The Challenge Looking ahead to 2030, we are targeting reducing GHG emissions from cotton production by half, big cuts in synthetic pesticide use, improve soil health across our network, improve farm income and support women's empowerment among farmers and farm workers. Responsibilities Coordinate and track delivery of key member engagement projects, ensuring timelines, procurement steps, consultant inputs, and deliverables are met. Identify workstreams that require formal project management and maintain a prioritised list for strategic planning. Support colleagues through RACI frameworks, clarifying roles and monitoring milestones. Maintain project tools (dashboards, trackers, documentation) to increase transparency and accountability. Provide operational support including meeting logistics, action tracking, documentation, and preparation of materials. Manage core team coordination mechanisms (monthly updates, bi-weekly global account manager calls, weekly meetings). Lead logistics and planning for member meetings, webinars, onboarding, and training. Support global account managers with cross-regional alignment of messaging and materials. Experience the following skills, knowledge, and experience: University degree or equivalent professional experience. Approximately two years' experience in project coordination, stakeholder engagement, or operational support. Strong organisational and time management skills; ability to manage multiple priorities across time zones. Experience using project management tools or CRM systems. Excellent attention to detail, proactive mindset, and strong relationship-building skills. Fluency in Englishrequired. Experience working in international, multicultural, or mission-driven organisations. Project management certifications. What we offer Hybrid working - one day per week in the office central London The opportunity to work from anywhere in the world for up to one month per year Flexible working, with core hours from 10 am to 4 pm local time Continuous learning and development A generous annual leave package, including paid holiday, public holidays, additional paid days off during the festive season, study and exam days, and extra discretionary leave for life events such as family weddings or moving home Enhanced parental benefits The opportunity to make your mark and make a difference. Working arrangements The position is full-time (40 hours per week) and will be based either in London. Better Cotton Initiative offers flexible working, with core hours being 10 am - 4 pm. Apply now Send us your CV (2 pages maximum) and a brief cover letter (1-page maximum) by or before 5 th January 2026 via this link. In your cover letter, please include an explanation of why your experience is specifically relevant to this role at Better Cotton Initiative. We want to see your personal style - what makes you tick and why you think your next opportunity is here with us. Better Cotton Initiative does not use artificial intelligence or automated screening tools in its hiring process. Every application is reviewed by our People & Culture team and relevant hiring managers to ensure a fair and human-led assessment experience. Our hiring process Initial Screening Applicant screening is a crucial step in our recruitment process. This stage may involve a brief phone interview or video call to evaluate your suitability for the position. During this screening, we review resumes and cover letters, and may conduct initial background checks to narrow down the pool of applicant. Internal candidates are encouraged to inform their line manager about their application to promote transparency and help facilitate a smooth transition if selected. Interviews If you successfully pass the initial screening, you will be invited for interviews. The interview process at Better Cotton Initiative may include one or more rounds of interviews with various stakeholders, such as the hiring manager, team members, and potentially senior management. As an internal candidate, you may have discussions regarding your current responsibilities and how they will transition to the new position. Assessment and Testing Depending on the role, you might be required to complete assessments, technical tests, or skills evaluations to gauge your competency and suitability for the position. Internal candidates may have the option to demonstrate their existing skills through current job performance or past project outcomes. Reference Checks Once you progress further in the process, reference checks are conducted to validate your work history, skills, and qualifications, and for some roles, your education and criminal history. Internal candidates may be asked for references from current or previous supervisors within Better Cotton Initiative to provide insights into their performance and capabilities. After completing interviews, assessments, and reference checks, the hiring team evaluates your performance and fit for the role. If you are selected and your references are relevant and satisfactory, you will receive a formal job offer letter outlining the terms of employment, compensation, benefits, and any other relevant details. For internal candidates, the offer process may include a discussion about how your transition to the new role will be managed and any support needed for a smooth handover. About Better Cotton Initiative Better Cotton Initiative is aglobal not-for-profit organisationsupporting theproduction of moreequitableandsustainable cotton at farmlevel. We exist to catalyse the cotton farming communitywithpartners,governments and others to continuously drive positive impact by setting standards and facilitating the supply and demand of more sustainable cotton from farm tobrand.In just 15 years we have aligned more than a fifth of the world's cotton with our standard and helped farmers and farming communities thrive. Join us in building a better, more sustainable future for cotton worldwide. About our Values The post holder will be expected to operate in line with our workplace values which are: Trustworthy (including honest, transparent, credible) As having Integrity (including responsible, authentic) Positive (including problem-solving, pragmatic) Engaging (including adaptable, inclusive, holistic) Daring (including courageous, innovative, game-changing) Better Cotton Initiative is committed to creating a diverse environment and is proud to be an equal opportunity employer with a strong commitment to good practice and transparency in the management of natural, human, and financial resources. We have a zero-tolerance approach to any attitudes or behaviours that put children or adults at risk of harm. Safeguarding incidents are acts of serious misconduct and are grounds for disciplinary action, up to and including, dismissal and referral to relevant authorities for criminal prosecution. Therefore, all offers of employment are subject to satisfactory references and appropriate screening checks.
JOB VACANCY: Membership Development Officer Reporting to: Commercial, Membership and Technical Director Location: Belfast, BT15 3DA, with travel across NI when required The Ulster Farmers' Union is seeking a proactive and relationship-focused Membership Development Officer to help grow and support our membership across Northern Ireland. This is an excellent opportunity for someone with strong knowledge of the agriculture sector who enjoys engaging with farmers, groups and partners. About the role Reporting to the Commercial, Membership and Technical Director, you will support the day-to-day running of the membership department and deliver a range of membership initiatives. You will work closely with UFU Groups, Group Managers, farming members, and corporate and affinity partners to drive recruitment, retention and engagement. Key areas of responsibility include: Supporting UFU Groups with membership recruitment and retention activity. Promoting student membership and organising events for student members. Organising, co-ordinating and promoting Group/HQ winter programme meetings. Actively identifying prospects and recruiting new members. Monitoring membership targets using the UFU database and leading on CRM data capture projects. Producing membership marketing and press materials and supporting Group activity PR. Assisting with UFU presence at events such as the Balmoral Show and representing UFU at livestock marts. Building strong relationships with Group Managers and co-ordinating Group Manager training. Assisting with corporate membership, membership initiatives and affinity partner deals. Supporting the UFU Training Division and helping to develop the overall membership journey. Maintaining accurate records and keeping up to date with agricultural industry and policy issues. This is an exciting opportunity to join a well-established organisation and make a real impact in the agricultural sector. Join the UFU and help shape the future of farming in Northern Ireland. The starting salary for this full-time permanent position is £28,090 per year. The Ulster Farmers Union operates a salary scale which is reviewed annually. Benefits include: Membership Plus, 25 days annual leave plus public and bank holidays; employer contribution to private pension scheme (up to 5%); car mileage for travel; cycle to work scheme; employee assistance programme. How to apply The closing date for the role is Friday 12 th December. Interviews will take place in our headquarters in Belfast on Wednesday 17th December. To apply, please email your CV, Cover letter and monitoring form to quoting "Membership Development Officer application" in the subject line. Please ensure you have clearly demonstrated on your CV how you meet the appropriate criteria. Note that monitoring form can be found by clicking on the 'Download Monitoring Form' button below.
Jan 01, 2026
Full time
JOB VACANCY: Membership Development Officer Reporting to: Commercial, Membership and Technical Director Location: Belfast, BT15 3DA, with travel across NI when required The Ulster Farmers' Union is seeking a proactive and relationship-focused Membership Development Officer to help grow and support our membership across Northern Ireland. This is an excellent opportunity for someone with strong knowledge of the agriculture sector who enjoys engaging with farmers, groups and partners. About the role Reporting to the Commercial, Membership and Technical Director, you will support the day-to-day running of the membership department and deliver a range of membership initiatives. You will work closely with UFU Groups, Group Managers, farming members, and corporate and affinity partners to drive recruitment, retention and engagement. Key areas of responsibility include: Supporting UFU Groups with membership recruitment and retention activity. Promoting student membership and organising events for student members. Organising, co-ordinating and promoting Group/HQ winter programme meetings. Actively identifying prospects and recruiting new members. Monitoring membership targets using the UFU database and leading on CRM data capture projects. Producing membership marketing and press materials and supporting Group activity PR. Assisting with UFU presence at events such as the Balmoral Show and representing UFU at livestock marts. Building strong relationships with Group Managers and co-ordinating Group Manager training. Assisting with corporate membership, membership initiatives and affinity partner deals. Supporting the UFU Training Division and helping to develop the overall membership journey. Maintaining accurate records and keeping up to date with agricultural industry and policy issues. This is an exciting opportunity to join a well-established organisation and make a real impact in the agricultural sector. Join the UFU and help shape the future of farming in Northern Ireland. The starting salary for this full-time permanent position is £28,090 per year. The Ulster Farmers Union operates a salary scale which is reviewed annually. Benefits include: Membership Plus, 25 days annual leave plus public and bank holidays; employer contribution to private pension scheme (up to 5%); car mileage for travel; cycle to work scheme; employee assistance programme. How to apply The closing date for the role is Friday 12 th December. Interviews will take place in our headquarters in Belfast on Wednesday 17th December. To apply, please email your CV, Cover letter and monitoring form to quoting "Membership Development Officer application" in the subject line. Please ensure you have clearly demonstrated on your CV how you meet the appropriate criteria. Note that monitoring form can be found by clicking on the 'Download Monitoring Form' button below.
Head of Memberships Summary Our client, an exclusive membership organisation for senior executives, is seeking a dynamic Head of Memberships to spearhead their commercial expansion and member engagement across Europe and the Americas. This is a permanent, full time position based in London with a competitive salary circa £60,000, plus a lucrative commission structure (£500 per new member, average 10-20 per month). About Us Dedicated to empowering women in leadership positions, providing them with invaluable learning and development experiences. Founded in 2021, the organisation has rapidly expanded, with clubhouses in major cities including Zurich, Athens, London, and Paris. Members include top executives and aspiring directors who benefit from exclusive events, coaching sessions, and networking opportunities. Role Purpose The Head of Memberships will play a pivotal role in driving new member acquisition, enhancing retention strategies, and curating exceptional member experiences. This hands on position requires a strong sales acumen and a passion for fostering community among influential women leaders. Key Responsibilities 1) Membership Growth (Sales) Own the entire sales process for new member acquisition across Europe and the Americas. Build and maintain a high quality pipeline through referrals, partnerships, events, and targeted outreach. Develop corporate partnerships and sponsorships that enhance member acquisition and visibility. Ensure accurate CRM management, forecasting, and weekly pipeline reporting. 2) Member Retention Lead strategies to maintain or exceed member retention targets. Curate impactful events and engagement initiatives to enhance member satisfaction. Oversee member experience managers to standardise best practices across locations. Monitor engagement signals and implement save plans for at risk members. Gather feedback to improve member experience and perceived value. Success Metrics (KPIs) New Members: 100 per year (50% weight) New Corporate Sponsors: 3 per year (15% weight) Member Retention: 75% annual renewal (25% weight) Event Participation: 25% of local member base on average (10% weight) Candidate Profile 7+ years in sales/growth, business development, or commercial roles with a successful track record in B2C/B2B memberships. Strong experience in renewal/retention ownership and relationship management with senior executives. Background in event programming/operations in premium or hospitality settings. Excellent communication skills with the ability to present confidently to C suite audiences. Data-driven, organized, and able to prioritise in a fast paced environment. Entrepreneurial mindset with a focus on quality in a high touch culture. Career Progression The role is designed for growth, with the potential to progress to Chief Revenue Officer (CRO) within months, contingent on meeting or exceeding annual targets. Collaboration & Values Embody our client's culture of trust, discretion, and member first service, operating as a fully aligned team member who models ownership and accountability. Compensation Competitive base salary complemented by a performance based commission structure and bonus aligned with the stated KPIs. If you are passionate about empowering women leaders and possess the skills to drive membership growth and engagement, we encourage you to apply for this exciting opportunity. Office Angels is an employment agency and business. We are an equal opportunities employer who puts expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jan 01, 2026
Full time
Head of Memberships Summary Our client, an exclusive membership organisation for senior executives, is seeking a dynamic Head of Memberships to spearhead their commercial expansion and member engagement across Europe and the Americas. This is a permanent, full time position based in London with a competitive salary circa £60,000, plus a lucrative commission structure (£500 per new member, average 10-20 per month). About Us Dedicated to empowering women in leadership positions, providing them with invaluable learning and development experiences. Founded in 2021, the organisation has rapidly expanded, with clubhouses in major cities including Zurich, Athens, London, and Paris. Members include top executives and aspiring directors who benefit from exclusive events, coaching sessions, and networking opportunities. Role Purpose The Head of Memberships will play a pivotal role in driving new member acquisition, enhancing retention strategies, and curating exceptional member experiences. This hands on position requires a strong sales acumen and a passion for fostering community among influential women leaders. Key Responsibilities 1) Membership Growth (Sales) Own the entire sales process for new member acquisition across Europe and the Americas. Build and maintain a high quality pipeline through referrals, partnerships, events, and targeted outreach. Develop corporate partnerships and sponsorships that enhance member acquisition and visibility. Ensure accurate CRM management, forecasting, and weekly pipeline reporting. 2) Member Retention Lead strategies to maintain or exceed member retention targets. Curate impactful events and engagement initiatives to enhance member satisfaction. Oversee member experience managers to standardise best practices across locations. Monitor engagement signals and implement save plans for at risk members. Gather feedback to improve member experience and perceived value. Success Metrics (KPIs) New Members: 100 per year (50% weight) New Corporate Sponsors: 3 per year (15% weight) Member Retention: 75% annual renewal (25% weight) Event Participation: 25% of local member base on average (10% weight) Candidate Profile 7+ years in sales/growth, business development, or commercial roles with a successful track record in B2C/B2B memberships. Strong experience in renewal/retention ownership and relationship management with senior executives. Background in event programming/operations in premium or hospitality settings. Excellent communication skills with the ability to present confidently to C suite audiences. Data-driven, organized, and able to prioritise in a fast paced environment. Entrepreneurial mindset with a focus on quality in a high touch culture. Career Progression The role is designed for growth, with the potential to progress to Chief Revenue Officer (CRO) within months, contingent on meeting or exceeding annual targets. Collaboration & Values Embody our client's culture of trust, discretion, and member first service, operating as a fully aligned team member who models ownership and accountability. Compensation Competitive base salary complemented by a performance based commission structure and bonus aligned with the stated KPIs. If you are passionate about empowering women leaders and possess the skills to drive membership growth and engagement, we encourage you to apply for this exciting opportunity. Office Angels is an employment agency and business. We are an equal opportunities employer who puts expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Starting salary in the range of: £33,141 to £35,855 Working pattern: Full-time (35 hours per week) - some out of hours work may be required for events. Pension: USS Annual leave: 25 days plus bank holidays, 3 well-being days per year (leave), an extended Christmas closure, and an employee benefits package. Location: Hybrid and flexible working (core hours between 10am-3pm); split between remote working and our office based in central London with occasional UK-wide travel. There is a mandatory, in-person team day once a month in our office near Euston and expected attendance at relevant in-person events (typically up to 5 days per month). Reports to: Director of Operations and Membership To apply: Please email with your CV and cover letter, addressed to Angellique Woolery, Director of Operations and Membership Purpose: The Events and Communications Officer will be responsible for supporting both membership events and communications activities. The ECO will work with both the Communications Manager and the Membership and Events Manager to ensure membership data is up-to-date, to track membership engagement, to support the organising and delivery of our events, and to craft and broadcast digital content and media outputs. This role requires a proactive, dynamic, and driven individual with excellent communication skills, an understanding of event management, confidence and experience using CRM databases and Excel, along with social media skills and an ability to spot new media opportunities. The ideal candidate will be highly organised, confident and adept with CRM systems, and enthusiastic about delivering excellent service to members whilst helping to promote the organisation's work across digital channels. Key Responsibilities Membership and Events Support: Working closely with the Membership and Events Manager to deliver strategies for recruiting, retaining, and engaging members. Maintain and update the CRM system, ensuring accurate records and consistent data standards. Support the processing of membership applications, renewals, and enquiries in a timely and professional manner. Support the organising and execution of member events, such as network and consortium meetings and other engagement activities as needed. Support with the preparation of regular reports on membership numbers, trends and engagement activities. Work closely with the Communications Manager and Membership and Events Manager to design, distribute, and collate the annual member survey. Input membership invoices and payments into Xero or relevant systems. Communications Support: Support a comprehensive media strategy set out by the Comms Manager to promote the organisation's mission and activities. Manage planned activities on all social media platforms, including content creation and community engagement. Proofread and distribute press releases, newsletters, and other communication materials. Maintain and update the organisation's website with relevant news and content. Managing the press inbox. Monitor media coverage and help prepare reports on media performance. Create engaging content for various platforms. The postholder will also be expected to: Actively support the delivery of the GuildHE strategy. To contribute positively to a small, professional team focused on delivering excellence in their members' interests. Support GuildHE events and communication activities as appropriate - including campaigns, writing articles, blogs and press releases. Build strong relationships with key stakeholders at HE institutions, including senior leaders, academics, and professional services staff. Gather feedback from HE institutions and use this to inform the continuous improvement of our services. Demonstrate a proactive approach to embedding EDI principles within all policy development and advocacy efforts. Represent GuildHE externally on a range of HE sector groups and projects where appropriate. Deputise for the Membership and Events manager, and the Communications manager as appropriate. Undertake any other reasonable duties as may be required. Person Specification Core Skills: Strong written and verbal communication. Excellent organisational and time management. Proficiency in Google Suite, Microsoft Office, CRM systems, and graphic design tools (such as Canva or Adobe Creative Suite). Ability to work independently and as part of a team. Ability to coordinate multiple tasks and meet deadlines. An ability to build relationships within our team, with members and with media contacts. Understanding of current media trends and best practices. Core Attributes Able to meet deadlines, to prioritise work and to anticipate issues and problems with strong attention to detail Be self-motivated and communicative with colleagues, with the ability to support the wider team when required in a flexible and dynamic working environment. An individual who shares our values of equity and inclusion and can translate these values into day to day work and impactful outcomes. Ideal Education: Bachelor's degree/ relevant experience and training in Communications, Marketing, Public Relations, Business Administration, or a related field. Ideal Experience: At least one (1) year's experience in membership support, communications, or an administrative role. Proven experience in social media management and content creation. Experience with CRM software and email marketing platforms. Experience in the tertiary or higher education sector. Experience with invoicing/ payment systems (e.g. Xero, QuickBooks, and the like).
Jan 01, 2026
Full time
Starting salary in the range of: £33,141 to £35,855 Working pattern: Full-time (35 hours per week) - some out of hours work may be required for events. Pension: USS Annual leave: 25 days plus bank holidays, 3 well-being days per year (leave), an extended Christmas closure, and an employee benefits package. Location: Hybrid and flexible working (core hours between 10am-3pm); split between remote working and our office based in central London with occasional UK-wide travel. There is a mandatory, in-person team day once a month in our office near Euston and expected attendance at relevant in-person events (typically up to 5 days per month). Reports to: Director of Operations and Membership To apply: Please email with your CV and cover letter, addressed to Angellique Woolery, Director of Operations and Membership Purpose: The Events and Communications Officer will be responsible for supporting both membership events and communications activities. The ECO will work with both the Communications Manager and the Membership and Events Manager to ensure membership data is up-to-date, to track membership engagement, to support the organising and delivery of our events, and to craft and broadcast digital content and media outputs. This role requires a proactive, dynamic, and driven individual with excellent communication skills, an understanding of event management, confidence and experience using CRM databases and Excel, along with social media skills and an ability to spot new media opportunities. The ideal candidate will be highly organised, confident and adept with CRM systems, and enthusiastic about delivering excellent service to members whilst helping to promote the organisation's work across digital channels. Key Responsibilities Membership and Events Support: Working closely with the Membership and Events Manager to deliver strategies for recruiting, retaining, and engaging members. Maintain and update the CRM system, ensuring accurate records and consistent data standards. Support the processing of membership applications, renewals, and enquiries in a timely and professional manner. Support the organising and execution of member events, such as network and consortium meetings and other engagement activities as needed. Support with the preparation of regular reports on membership numbers, trends and engagement activities. Work closely with the Communications Manager and Membership and Events Manager to design, distribute, and collate the annual member survey. Input membership invoices and payments into Xero or relevant systems. Communications Support: Support a comprehensive media strategy set out by the Comms Manager to promote the organisation's mission and activities. Manage planned activities on all social media platforms, including content creation and community engagement. Proofread and distribute press releases, newsletters, and other communication materials. Maintain and update the organisation's website with relevant news and content. Managing the press inbox. Monitor media coverage and help prepare reports on media performance. Create engaging content for various platforms. The postholder will also be expected to: Actively support the delivery of the GuildHE strategy. To contribute positively to a small, professional team focused on delivering excellence in their members' interests. Support GuildHE events and communication activities as appropriate - including campaigns, writing articles, blogs and press releases. Build strong relationships with key stakeholders at HE institutions, including senior leaders, academics, and professional services staff. Gather feedback from HE institutions and use this to inform the continuous improvement of our services. Demonstrate a proactive approach to embedding EDI principles within all policy development and advocacy efforts. Represent GuildHE externally on a range of HE sector groups and projects where appropriate. Deputise for the Membership and Events manager, and the Communications manager as appropriate. Undertake any other reasonable duties as may be required. Person Specification Core Skills: Strong written and verbal communication. Excellent organisational and time management. Proficiency in Google Suite, Microsoft Office, CRM systems, and graphic design tools (such as Canva or Adobe Creative Suite). Ability to work independently and as part of a team. Ability to coordinate multiple tasks and meet deadlines. An ability to build relationships within our team, with members and with media contacts. Understanding of current media trends and best practices. Core Attributes Able to meet deadlines, to prioritise work and to anticipate issues and problems with strong attention to detail Be self-motivated and communicative with colleagues, with the ability to support the wider team when required in a flexible and dynamic working environment. An individual who shares our values of equity and inclusion and can translate these values into day to day work and impactful outcomes. Ideal Education: Bachelor's degree/ relevant experience and training in Communications, Marketing, Public Relations, Business Administration, or a related field. Ideal Experience: At least one (1) year's experience in membership support, communications, or an administrative role. Proven experience in social media management and content creation. Experience with CRM software and email marketing platforms. Experience in the tertiary or higher education sector. Experience with invoicing/ payment systems (e.g. Xero, QuickBooks, and the like).
Supporter Care Officer Our client is the only UK-wide charity dedicated to uniting for a life unlimited for everyone affected by cystic fibrosis. They're working towards a brighter future for everyone with cystic fibrosis (CF) by funding cutting-edge research, driving up standards of care and supporting people with the condition and their loved ones every step of the way. Do you deliver brilliant customer service and love helping people? They're looking for a dedicated, compassionate and proactive Supporter Care Officer to join their team and help ensure that every supporter has an exceptional experience with the Trust. In this role, you will be responsible for key administrative tasks including updating supporter records, processing and setting up donations, managing regular gifts, updating communication preferences and sending heartfelt thank-yous to supporters. You will use their database daily, keeping information accurate and up to date, and deal with a wide range of enquiries by phone, email and post, providing warm, professional and timely responses. To be the right person for this role, you will: Have experience in financial processing and using CRM databases Be well-organised with good attention to detail Communicate clearly and respectfully with a wide range of people Be comfortable working independently and as part of a team Have excellent customer service and be willing to go the extra mile for supporters If you are passionate about great supporter care and want to help make a real impact, they would love to hear from you. They offer competitive benefits including opportunities for learning and development, flexible working, 30 days annual leave plus recognised bank holidays (pro-rata if part time), contributory pension scheme, healthcare cash plan covering dental, optical, 24/7 GP service, and an employee assistance programme. Please note you will need to have the Right to Work in the UK before joining them and they will check this. They do not hold a Home Office Sponsorship Licence and therefore cannot offer visa sponsorship for any of their roles. Closing date and interview date Closing date for completed applications is midn ight on Monday 12 January 2026. Interviews expected Wednesday 21 and Thursday 22 January 2026. They reserve the right to bring forward or extend the closing date if necessary. Therefore, if you are interested in this role, please submit your application as early as possible. No agencies please. How to apply Before applying, please ensure you read the job description for more information about the role. Applications should be made through their recruitment portal and to apply, please use the application button provided. Their commitment to an inclusive workplace They aim to be an inclusive workplace where everyone belongs, can be themselves and achieve their full potential. They want to attract, develop, and retain staff with different backgrounds, experiences and perspectives; particularly people who have cystic fibrosis, people who identify as being from an ethnic minority group, as LGBTQ+ and people with disabilities. It is their policy not to discriminate against any person because of their age, gender reassignment, being married or in a civil partnership, being pregnant or on maternity leave, disability (physical and mental), race including colour, nationality, ethnic or national origin, religion or belief (including lack of belief), sex, sexual orientation or union membership. REF-
Jan 01, 2026
Full time
Supporter Care Officer Our client is the only UK-wide charity dedicated to uniting for a life unlimited for everyone affected by cystic fibrosis. They're working towards a brighter future for everyone with cystic fibrosis (CF) by funding cutting-edge research, driving up standards of care and supporting people with the condition and their loved ones every step of the way. Do you deliver brilliant customer service and love helping people? They're looking for a dedicated, compassionate and proactive Supporter Care Officer to join their team and help ensure that every supporter has an exceptional experience with the Trust. In this role, you will be responsible for key administrative tasks including updating supporter records, processing and setting up donations, managing regular gifts, updating communication preferences and sending heartfelt thank-yous to supporters. You will use their database daily, keeping information accurate and up to date, and deal with a wide range of enquiries by phone, email and post, providing warm, professional and timely responses. To be the right person for this role, you will: Have experience in financial processing and using CRM databases Be well-organised with good attention to detail Communicate clearly and respectfully with a wide range of people Be comfortable working independently and as part of a team Have excellent customer service and be willing to go the extra mile for supporters If you are passionate about great supporter care and want to help make a real impact, they would love to hear from you. They offer competitive benefits including opportunities for learning and development, flexible working, 30 days annual leave plus recognised bank holidays (pro-rata if part time), contributory pension scheme, healthcare cash plan covering dental, optical, 24/7 GP service, and an employee assistance programme. Please note you will need to have the Right to Work in the UK before joining them and they will check this. They do not hold a Home Office Sponsorship Licence and therefore cannot offer visa sponsorship for any of their roles. Closing date and interview date Closing date for completed applications is midn ight on Monday 12 January 2026. Interviews expected Wednesday 21 and Thursday 22 January 2026. They reserve the right to bring forward or extend the closing date if necessary. Therefore, if you are interested in this role, please submit your application as early as possible. No agencies please. How to apply Before applying, please ensure you read the job description for more information about the role. Applications should be made through their recruitment portal and to apply, please use the application button provided. Their commitment to an inclusive workplace They aim to be an inclusive workplace where everyone belongs, can be themselves and achieve their full potential. They want to attract, develop, and retain staff with different backgrounds, experiences and perspectives; particularly people who have cystic fibrosis, people who identify as being from an ethnic minority group, as LGBTQ+ and people with disabilities. It is their policy not to discriminate against any person because of their age, gender reassignment, being married or in a civil partnership, being pregnant or on maternity leave, disability (physical and mental), race including colour, nationality, ethnic or national origin, religion or belief (including lack of belief), sex, sexual orientation or union membership. REF-
Membership Officer Due to our recent growth and strategic plans for 2026 and beyond, we are excited to be growing our team. Job Summary Membership at TOPRA is changing. We are accelerating plans to grow our membership, develop new membership offers and implement first-class account management to support our regulatory affairs professionals. This role will assist in developing and delivering our recruitment strategy; identify prospect individuals and companies; make connections and monitor conversions. The applicant will be expected to meet ambitious sales targets as TOPRA grows its membership across the globe. The successful applicant must also be able to contribute to the wider team in identifying improvements to the membership offer and supporting colleagues focused on account management. About TOPRA TOPRA (The Organisation for Professionals in Regulatory Affairs) was established in 1978 and is a professional membership organisation for Regulatory Affairs. TOPRA's membership body consists of individuals working across healthcare sectors, including pharmaceuticals, biotechnology and health technologies. TOPRA supports its members through training, development, and education, improving professional competence and setting standards for those who work in Regulatory Affairs. TOPRA provides networking and learning opportunities for its members and discussions on best practices through workshops, seminars, conferences, symposiums, etc. Key Responsibilities Recruit individuals and companies into TOPRA membership. Support the Global Director, Membership to develop a new membership recruitment strategy and compelling value proposition for prospect recruitment. Research membership prospects and maintain a target list. Collaborate with the Global Director, Membership to set and achieve stretching membership financial targets. Collaborate closely with, and support, the Head of Commercial to ensure leads are identified, progressed and converted, in order to continue to grow the membership. Support meetings with new potential members/enterprise partners to support the organisation's growth ambitions. Analyse prospect conversion and payment data and prepare reports for TOPRA's senior leadership team. Support the Global Director, Membership and Membership Officer (Account Management) with the annual renewals process. Collaborate with the marketing, communities and events team to develop compelling membership recruitment messaging and materials. Monitor the TOPRA website membership recruitment area, ensure information is regularly reviewed, updated and consistent with membership rules. Liaise with the Finance team to monitor and chase outstanding payments. Collaborate with the Membership Officer (Account Management) to ensure a smooth transition of joiners to the onboarding process. Collaborate with colleagues on TOPRA recruitment activities including attendance at third party events within the UK and internationally. Maintain oversight of direct and indirect competitor propositions and react to changes in the market. Maintain confidential prospect and membership records in accordance with GDPR. Qualifications and Skills Essential: Strong track record of achieving sales within a membership organisation, trade association or similar environment. Experience of identifying and researching prospects and tailoring approaches based on their identified priorities. Ability to communicate the member value proposition of a complex global organisation. Ability to respond positively to, and demonstrate experience of, working to targets. Experience of using a range of channels to reach prospects including phone, email marketing and event attendance. Experience of using feedback to help shape future and existing member services. Good standard of literacy and financial acumen. Experience of working with finance colleagues to ensure swift payment processing and manage renewal processes. Experience of assessing data and producing accurate and timely reports. Excellent IT skills including Microsoft Office and Teams and strong experience in using CRM systems. Key Competencies Persuasive and approachable with a strong desire to achieve stretching membership targets. Helpful, patient and professional. TOPRA's membership is global and for many of our members, English is not a first language. Willingness to use a variety of sales mechanisms including telephone, email and in person meetings. Willingness to quickly grasp a basic understanding of pharmaceutical and healthcare regulatory affairs. Good verbal and written communicator. Whilst a degree is not essential, demonstrable competency in English language and numeracy is essential. Ability to identify trends and opportunities and cognisant of when to escalate concerns. Flexible. The role may include periods of support for other membership colleagues on account management. Ability to work with our wider teams including commercial sales; marketing; finance and professional development. TOPRA is committed to equality of opportunity. We consider all candidates for roles within our organisation and welcome applications from all candidates, regardless of background. Please note that candidates will be required to provide proof of their right to work in the UK by the start of their employment. What We Offer Competitive salary and benefits package, including hybrid working arrangements. A collaborative, supportive working environment committed to excellence in regulatory affairs training. The chance to make a meaningful impact by shaping future leaders in regulatory affairs. Two days attendance at the office close to Canary Wharf is mandatory and must include Wednesdays. Application Process Interested candidates should submit their CV and a cover letter detailing their experience and suitability for the role. Closing Date: 9am 12 January 2026
Jan 01, 2026
Full time
Membership Officer Due to our recent growth and strategic plans for 2026 and beyond, we are excited to be growing our team. Job Summary Membership at TOPRA is changing. We are accelerating plans to grow our membership, develop new membership offers and implement first-class account management to support our regulatory affairs professionals. This role will assist in developing and delivering our recruitment strategy; identify prospect individuals and companies; make connections and monitor conversions. The applicant will be expected to meet ambitious sales targets as TOPRA grows its membership across the globe. The successful applicant must also be able to contribute to the wider team in identifying improvements to the membership offer and supporting colleagues focused on account management. About TOPRA TOPRA (The Organisation for Professionals in Regulatory Affairs) was established in 1978 and is a professional membership organisation for Regulatory Affairs. TOPRA's membership body consists of individuals working across healthcare sectors, including pharmaceuticals, biotechnology and health technologies. TOPRA supports its members through training, development, and education, improving professional competence and setting standards for those who work in Regulatory Affairs. TOPRA provides networking and learning opportunities for its members and discussions on best practices through workshops, seminars, conferences, symposiums, etc. Key Responsibilities Recruit individuals and companies into TOPRA membership. Support the Global Director, Membership to develop a new membership recruitment strategy and compelling value proposition for prospect recruitment. Research membership prospects and maintain a target list. Collaborate with the Global Director, Membership to set and achieve stretching membership financial targets. Collaborate closely with, and support, the Head of Commercial to ensure leads are identified, progressed and converted, in order to continue to grow the membership. Support meetings with new potential members/enterprise partners to support the organisation's growth ambitions. Analyse prospect conversion and payment data and prepare reports for TOPRA's senior leadership team. Support the Global Director, Membership and Membership Officer (Account Management) with the annual renewals process. Collaborate with the marketing, communities and events team to develop compelling membership recruitment messaging and materials. Monitor the TOPRA website membership recruitment area, ensure information is regularly reviewed, updated and consistent with membership rules. Liaise with the Finance team to monitor and chase outstanding payments. Collaborate with the Membership Officer (Account Management) to ensure a smooth transition of joiners to the onboarding process. Collaborate with colleagues on TOPRA recruitment activities including attendance at third party events within the UK and internationally. Maintain oversight of direct and indirect competitor propositions and react to changes in the market. Maintain confidential prospect and membership records in accordance with GDPR. Qualifications and Skills Essential: Strong track record of achieving sales within a membership organisation, trade association or similar environment. Experience of identifying and researching prospects and tailoring approaches based on their identified priorities. Ability to communicate the member value proposition of a complex global organisation. Ability to respond positively to, and demonstrate experience of, working to targets. Experience of using a range of channels to reach prospects including phone, email marketing and event attendance. Experience of using feedback to help shape future and existing member services. Good standard of literacy and financial acumen. Experience of working with finance colleagues to ensure swift payment processing and manage renewal processes. Experience of assessing data and producing accurate and timely reports. Excellent IT skills including Microsoft Office and Teams and strong experience in using CRM systems. Key Competencies Persuasive and approachable with a strong desire to achieve stretching membership targets. Helpful, patient and professional. TOPRA's membership is global and for many of our members, English is not a first language. Willingness to use a variety of sales mechanisms including telephone, email and in person meetings. Willingness to quickly grasp a basic understanding of pharmaceutical and healthcare regulatory affairs. Good verbal and written communicator. Whilst a degree is not essential, demonstrable competency in English language and numeracy is essential. Ability to identify trends and opportunities and cognisant of when to escalate concerns. Flexible. The role may include periods of support for other membership colleagues on account management. Ability to work with our wider teams including commercial sales; marketing; finance and professional development. TOPRA is committed to equality of opportunity. We consider all candidates for roles within our organisation and welcome applications from all candidates, regardless of background. Please note that candidates will be required to provide proof of their right to work in the UK by the start of their employment. What We Offer Competitive salary and benefits package, including hybrid working arrangements. A collaborative, supportive working environment committed to excellence in regulatory affairs training. The chance to make a meaningful impact by shaping future leaders in regulatory affairs. Two days attendance at the office close to Canary Wharf is mandatory and must include Wednesdays. Application Process Interested candidates should submit their CV and a cover letter detailing their experience and suitability for the role. Closing Date: 9am 12 January 2026
Lead Generation Officer Business Disability Forum is the leading business membership organisation in disability inclusion. We are trusted partners, working with business, Government and disabled people to improve the life experiences of disabled employees and consumers, by removing barriers to inclusion. We work with over 600 Members and Partners employing over 5 million people in the UK, and a further 16 million people worldwide. We advise, support and encourage businesses (many of them global) to become more disability-smart. We influence policymakers by representing the voice of employers and disabled employees. We provide evidence-based thought leadership on how business affects the lives of disabled people. We help effect changes in business practices, products, services and policies that positively impact the life experiences of disabled people, and also benefit business. The role The Lead Generation Officer will support the Member Development Manager (MDM) by carrying out Lead generation opportunities via research - acquire relevant data and uploading it into our CRM. The role will also involve direct approaches to potential members via phone, email and social media platforms such as LinkedIn. The requirement Experience of developing and maintaining a pipeline of prospective members or equivalent sales experience Experience of market research Experience of working with a CRM preferably Salesforce Experience of telemarketing Ability to identify solutions and rebuff objections For the full job description and person specification of this role and instructions on how to apply please visit our website below via the button below: How to apply Applications should be by CV and a supporting statement, of up to 400 words, detailing why you think you would be suitable for the role. If you require any adjustments to the application process please contact Barnaby Powell as set out below. Applications should be addressed to Barnaby Powell, HR & Office Manager, Business Disability Forum, Dowgate Hill House, 14-16 Dowgate Hill, London EC4R 2SU. If you are submitting your application by email please do so to Closing date for applications: Sunday, 18 January 2026. First interviews are planned for the week commencing 26 January 2026. Second interviews are likely to take place in the week commencing 2 February 2026. Business Disability Forum is committed to ensuring that all its information, products and services are as accessible as possible to everyone. If you wish to discuss anything in regards to accessibility or if you require alternative formats please contact Barnaby Powell by email at or or by telephone on -3020. For further information on Business Disability Forum please refer to . Equal opportunities We are committed to becoming disability-smart and an employer of choice irrespective of race (which includes colour, nationality and ethnic or national origins), sex, sexual orientation, gender reassignment, religion or belief, marital or civil partnership status, age, disability, or pregnancy and maternity. The ethical and business case of ensuring that our workforce is representative of wider society is at the heart of what we do. When we are recruiting, disabled candidates who meet all of the criteria will be offered an interview.
Dec 22, 2025
Full time
Lead Generation Officer Business Disability Forum is the leading business membership organisation in disability inclusion. We are trusted partners, working with business, Government and disabled people to improve the life experiences of disabled employees and consumers, by removing barriers to inclusion. We work with over 600 Members and Partners employing over 5 million people in the UK, and a further 16 million people worldwide. We advise, support and encourage businesses (many of them global) to become more disability-smart. We influence policymakers by representing the voice of employers and disabled employees. We provide evidence-based thought leadership on how business affects the lives of disabled people. We help effect changes in business practices, products, services and policies that positively impact the life experiences of disabled people, and also benefit business. The role The Lead Generation Officer will support the Member Development Manager (MDM) by carrying out Lead generation opportunities via research - acquire relevant data and uploading it into our CRM. The role will also involve direct approaches to potential members via phone, email and social media platforms such as LinkedIn. The requirement Experience of developing and maintaining a pipeline of prospective members or equivalent sales experience Experience of market research Experience of working with a CRM preferably Salesforce Experience of telemarketing Ability to identify solutions and rebuff objections For the full job description and person specification of this role and instructions on how to apply please visit our website below via the button below: How to apply Applications should be by CV and a supporting statement, of up to 400 words, detailing why you think you would be suitable for the role. If you require any adjustments to the application process please contact Barnaby Powell as set out below. Applications should be addressed to Barnaby Powell, HR & Office Manager, Business Disability Forum, Dowgate Hill House, 14-16 Dowgate Hill, London EC4R 2SU. If you are submitting your application by email please do so to Closing date for applications: Sunday, 18 January 2026. First interviews are planned for the week commencing 26 January 2026. Second interviews are likely to take place in the week commencing 2 February 2026. Business Disability Forum is committed to ensuring that all its information, products and services are as accessible as possible to everyone. If you wish to discuss anything in regards to accessibility or if you require alternative formats please contact Barnaby Powell by email at or or by telephone on -3020. For further information on Business Disability Forum please refer to . Equal opportunities We are committed to becoming disability-smart and an employer of choice irrespective of race (which includes colour, nationality and ethnic or national origins), sex, sexual orientation, gender reassignment, religion or belief, marital or civil partnership status, age, disability, or pregnancy and maternity. The ethical and business case of ensuring that our workforce is representative of wider society is at the heart of what we do. When we are recruiting, disabled candidates who meet all of the criteria will be offered an interview.
