28 jobs found

Our Client, an Insurance Broker, is looking to recruit another Commercial Claims Handler to join their friendly and growing team. This is a great opportunity to develop your Claims Handling knowledge and skills into handling a wide variety of Commercial Claims. It's your ability to deal with claimants and handle all aspects of Claims activities that is most important - specific technical class knowledge can be learnt. You'll work closely with the rest of the Commercial team including Handlers and Execs, who will value you help and support - as will your clients. Your main responsibilities as a Commercial Claims Handler will include: Receiving and actioning Claims instructions in a timely manner Obtaining Claims agreement as per contract conditions or within appropriate timescales to ensure secure, efficient, and auditable handling of client monies Ensuring claims are processed within agreed standard practices and procedures Creating and maintaining Claims files electronically Advising, updating and where necessary negotiating open market Claims Communicating with carriers, third parties and service providers Ensuring that all financial aspects are handled in a timely manner To be successful as a Commercial Claims Handler in this role you will have: Claims Handling experience Excellent communication and negotiation skills Strong work ethic and customer focus with a drive to achieve best possible settlements Ability to convey a professional and confident image

Commercial Account Handler - Darwen Join a brokerage where you're part of the team, not just a number. An independent broker in Darwen is looking for a Commercial Account Handler to support the Directors with their growing book of SME clients. The business is small, established, and built around a close-knit team that works closely together click apply for full job details

Job Title: Compliance Executive Location: Sharston, Manchester, M22 4SN Salary : Up to £35,000 Per annum, dependent on experience Job type: Full time, Permanent About Us: Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 64 out of more than 10,000 law firms. We have a 5-star rating on Trustpilot from over 8,000 reviews, which coming from our clients means a lot to us. We are proud of the work we do helping injured people, and this is the core of our business. The Role: We are seeking a proactive and detail-driven Compliance Executive to join our Compliance team within a busy personal injury practice. This role is responsible for ensuring adherence to UK legislation, Solicitors Regulation Authority (SRA) Standards and Regulations, professional conduct rules, ethical obligations, data protection requirements, and internal policies. The successful candidate will support lawyers and staff in managing risk and maintaining best practice across the firm. The primary focus of this position is analysing performance data and trends to identify areas for improvement across the business, maximising efficiency and profitability. Where required you will conduct in-depth file audits. The role will also involve managing reporting and accountability for higher-risk or complex cases, ensuring these matters remain compliant with firm procedures and regulatory obligations while reducing overall risk exposure. This role would suit an experienced Personal Injury Fee Earner who is looking to step away from a file-handling role and get more involved with file audits, risk management and quality control. Responsibilities: Work collaboratively across business teams to carry out regular file reviews for all personnel Use management information and reporting tools to assess and manage risk across specific case profiles, including matters approaching limitation Provide guidance and support on interpreting case progression in line with internal standards and procedures Assist with troubleshooting common issues, escalating to relevant stakeholders where appropriate, and providing feedback to the Training team to support targeted learning initiatives To conduct case related investigations on policy requirements, legal practices and case progression Advise teams on the effective use of Management Information (MI) metrics to support performance monitoring and risk management Critically evaluate case progress and challenge knowledge gaps where necessary (either yourself or the file handler) Reporting on caseload KPI performance of lawyers Contribute to the preparation of reports relating to compliance, operational efficiency, and policy effectiveness Provide data analysis and reporting to senior management to support informed decision-making Maintain an accurate audit log of activity Provide structured feedback to support the design and delivery of compliance training at all levels Assisting the Complaints Partner and COLP with file review and diagnosis of relevant facts Assisting with Data Protection and other compliance queries Person Specification: Essential criteria: Good commercial knowledge of Claimant Personal Injury practice Knowledge of operating within a firm monitored and regulated by the SRA Experience of running own personal injury caseload to a high standard Experience conducting case investigations and compliance reviews Understanding of quality and performance metrics Highly motivated, proactive self-starter with excellent judgement and professional maturity Ability to prioritise effectively in a high-volume environment, balancing regulatory and commercial considerations Strong research and analytical ability Ability to build trusted relationships with the key stakeholders within the business at all levels Experience using Excel to interpret and analyse data Desirable criteria: Knowledge of Proclaim case management Professional accreditation e.g. Solicitor, MBA, CILEX etc Auditing background e.g. Lexcel Hours: Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday. Benefits: Hybrid Working - 3/2 hybrid working pattern after probation. 23 Days Holiday - Rising to 26 days, plus bank/public holidays. Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement. Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more. Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of; Compliance Assistant, Legal Compliance Executive may also be considered for this role

New Business Account Handler Location: Lancing, West Sussex, BN15 8UW (Hybrid minimum 3 days in the office) Contract Type: Permanent Hours: 35 hours per week Salary: £26,199 per annum, Band C, Level 3 About the Role We re excited to be recruiting for a confident and driven New Business Account Handler to join our growing team. This is a fantastic opportunity to play a pivotal role in expanding our specialist insurance offering to small and medium-sized charities. As a key client-facing representative, you ll build strong relationships with prospective clients, understand their unique insurance requirements, and provide tailored solutions that truly support their organisations. If you enjoy consultative selling and delivering exceptional service, this could be the perfect role for you. What You ll Be Doing Engaging with prospective charity clients to understand their insurance needs Providing clear, tailored advice and producing accurate, competitive quotations Converting enquiries into new business while working towards achievable targets Identifying cross-selling and up-selling opportunities to support wider growth Managing the full client journey from initial enquiry through to policy documentation Key Responsibilities Handling new business enquiries from first contact through to completion Proactively following up on leads generated through marketing campaigns Matching client requirements with suitable insurance products and solutions Ensuring all documentation is accurate, compliant, and professionally presented Building long-term, trust-based relationships through outstanding client service What We re Looking For Experience within commercial insurance A positive, proactive, and client-focused mindset Strong communication skills, with the ability to build rapport and explain solutions clearly Confidence working towards goals and achieving targets in a supportive team environment Cert CII qualification, or progress toward achieving it What we offer as our New Business Account Handler: A supportive, inclusive, and collaborative team environment Ongoing learning and professional development opportunities 28 days annual leave, rising to 32 days after 2 years, plus additional time off over Christmas Flexible working options to suit you, your role, and your team A double-matched pension scheme, up to 10% employer contribution A family-friendly approach, with generous family leave policies For a full list of our benefits, click . Closing date for applications : 11:59 pm Sunday 26th April 2026 Interviews will be conducted on a rolling basis until the position has been filled. Please note that we reserve the right to close this vacancy early should we receive enough suitable applications. Strictly no agencies. The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.

We are looking for an experienced Account Handler to join a newly restructured commercial team. This role focuses entirely on servicing existing business, with no outbound new business requirements. You will manage your own allocation of clients across a wide range of commercial risks, from smaller packaged policies through to mid-market and more complex cases click apply for full job details

Commercial Account Handler Worsley, Manchester Hybrid £35,000 - £45,000 A highly respected insurance brokerage in Greater Manchester is now seeking an experienced Commercial Account Handler to join their established team. With a long-standing and loyal client portfolio, this is an opportunity to work on a broad range of SME and Mid-Market Commercial clients, and to work alongside some of the click apply for full job details

Commercial Account Handler - Nottingham - Hybrid Start as a handler. Become an Account Executive. An established independent brokerage with offices across the UK is looking for a Commercial Account Handler to join its Nottingham team. This is a replacement hire, and the plan is clear from day one: bring someone in at handler level, develop them properly, and move them into a hybrid Exec role withi click apply for full job details

Commercial Account Handler - Worsley - Hybrid A well-established brokerage in Worsley is continuing to grow its SME and mid-market book and now needs an additional Commercial Account Handler to support that growth. You'll manage your own portfolio of clients, handling renewals, MTAs, and day-to-day servicing across multiple classes click apply for full job details