Service Service Employment Agency Limited
Norwich, Norfolk
My client is a Norwich based Wealth Management practice who provide investment and retirement advice to a High-Net-Worth client base. They are a boutique practice that believes in putting their strong client base at the forefront of all that they do working from a newly refurbished office in the north outskirts of the city. The Role Reporting to the Operations Manager, you will provide high-level administrative, technical, and client service support to the Partners and advisers. As a senior member of the administration team, you will take ownership of complex cases, support regulatory processes, and contribute to the smooth and efficient running of the Practice. Key Responsibilities Providing high-level technical and administrative support to Financial Planning Partners and advisers Acting as a key point of contact for clients and third parties, handling enquiries professionally and efficiently Meeting and greeting clients and visitors, ensuring a professional and welcoming experience Managing the end-to-end client lifecycle, from onboarding through to ongoing servicing Processing new business submissions accurately and efficiently using bespoke financial services software Managing and maintaining accurate client records on the Practice CRM system Keeping back-office systems up to date with live files, detailed case notes, and supporting documentation Preparing meeting packs, valuations, and reports, and following up on client meeting actions and notes Taking ownership of more complex cases and seeing them through to resolution Supporting compliance and regulatory processes, ensuring adherence to FCA policies and procedures Assisting with Anti-Money Laundering (AML), Know Your Customer (KYC), client due diligence, and ongoing client file reviews Ensuring all client documentation and processes meet regulatory, audit, and data protection (GDPR) requirements Liaising with product providers, and other third parties as required Identifying opportunities to improve administrative processes and contribute to the development of internal procedures Supporting, training, and mentoring members of the administration team when required Providing ad-hoc support to the Partners and Operations Manager as needed About You To be successful in this role, you will ideally have: Several years' experience within Financial Services, ideally within a St. James's Place Practice, IFA, or insurance environment Experience supporting advisers and managing complex client cases Excellent customer service skills, with the ability to build trusted and long-lasting client relationships A proactive, self-motivated approach and the ability to work with minimal supervision Strong organisational and time management skills, with confidence prioritising workloads across multiple advisers High attention to detail and strong problem-solving ability Excellent written and verbal communication skills, with strong literacy and numeracy Strong IT skills, including Microsoft 365 and confidence using bespoke financial services systems A calm, professional approach when working under pressure Confidence working with colleagues, clients, and third parties, demonstrating honesty, integrity, and absolute discretion when handling sensitive information Hours of work: full-time, Monday to Friday 9am until 5pm with 1 hour for lunch. My clients holiday year runs from January 1st to December 31st each year, holiday starting point is 20 days, holiday entitlement will increase by 1 day and each year thereafter up to 25 days maximum. At Christmas, 2 additional discretionary days are awarded. After 2 full years of service you will receive your birthday as a day extra holiday if it falls on a working day. After 10 years with the company, holiday entitlement will increase to 27 days. Pension Parking Professional qualifications are supported
Mar 17, 2026
Full time
My client is a Norwich based Wealth Management practice who provide investment and retirement advice to a High-Net-Worth client base. They are a boutique practice that believes in putting their strong client base at the forefront of all that they do working from a newly refurbished office in the north outskirts of the city. The Role Reporting to the Operations Manager, you will provide high-level administrative, technical, and client service support to the Partners and advisers. As a senior member of the administration team, you will take ownership of complex cases, support regulatory processes, and contribute to the smooth and efficient running of the Practice. Key Responsibilities Providing high-level technical and administrative support to Financial Planning Partners and advisers Acting as a key point of contact for clients and third parties, handling enquiries professionally and efficiently Meeting and greeting clients and visitors, ensuring a professional and welcoming experience Managing the end-to-end client lifecycle, from onboarding through to ongoing servicing Processing new business submissions accurately and efficiently using bespoke financial services software Managing and maintaining accurate client records on the Practice CRM system Keeping back-office systems up to date with live files, detailed case notes, and supporting documentation Preparing meeting packs, valuations, and reports, and following up on client meeting actions and notes Taking ownership of more complex cases and seeing them through to resolution Supporting compliance and regulatory processes, ensuring adherence to FCA policies and procedures Assisting with Anti-Money Laundering (AML), Know Your Customer (KYC), client due diligence, and ongoing client file reviews Ensuring all client documentation and processes meet regulatory, audit, and data protection (GDPR) requirements Liaising with product providers, and other third parties as required Identifying opportunities to improve administrative processes and contribute to the development of internal procedures Supporting, training, and mentoring members of the administration team when required Providing ad-hoc support to the Partners and Operations Manager as needed About You To be successful in this role, you will ideally have: Several years' experience within Financial Services, ideally within a St. James's Place Practice, IFA, or insurance environment Experience supporting advisers and managing complex client cases Excellent customer service skills, with the ability to build trusted and long-lasting client relationships A proactive, self-motivated approach and the ability to work with minimal supervision Strong organisational and time management skills, with confidence prioritising workloads across multiple advisers High attention to detail and strong problem-solving ability Excellent written and verbal communication skills, with strong literacy and numeracy Strong IT skills, including Microsoft 365 and confidence using bespoke financial services systems A calm, professional approach when working under pressure Confidence working with colleagues, clients, and third parties, demonstrating honesty, integrity, and absolute discretion when handling sensitive information Hours of work: full-time, Monday to Friday 9am until 5pm with 1 hour for lunch. My clients holiday year runs from January 1st to December 31st each year, holiday starting point is 20 days, holiday entitlement will increase by 1 day and each year thereafter up to 25 days maximum. At Christmas, 2 additional discretionary days are awarded. After 2 full years of service you will receive your birthday as a day extra holiday if it falls on a working day. After 10 years with the company, holiday entitlement will increase to 27 days. Pension Parking Professional qualifications are supported
Emergency Nutrition Network (ENN) is seeking to appoint an outstanding Finance Manager with the desire to help address one of the world s great challenges. You will join the charity in the Summer 2026 and guide us through the next chapter of financial oversight and performance. We are looking for someone with the passion and required competence to help organisations achieve their mission through the most effective and efficient oversight and delivery of finance management. ENN is a highly respected Oxfordshire-based charity working to reduce malnutrition globally. ENN strives to enhance the effectiveness of nutrition policy and programming by connecting critical actors, building evidence and improving knowledge. We produce highly regarded research and publications that inform and inspire practitioners worldwide and we convene technical interest groups who are the go to networks for their specialisms. This is an exciting time to take on a lead role in this influential organisation. To read more about the responsibilities and requirements of the role, as well as details on how to apply, download a copy of the Job Description for further details. About Emergency Nutrition Network (ENN) Emergency Nutrition Network (ENN) works to reduce undernutrition globally. We enhance the effectiveness of nutrition policy and programming by improving knowledge, stimulating learning and building evidence. We are passionate about being network-driven, independent and evidence-based. Our vision is that: Every individual confronted by malnutrition has access to the knowledge, tools, services and resources they require to meet their needs We support agencies and individuals to implement evidence-based nutrition programming, predominantly in low- and middle-income countries and in fragile and conflict-affected states. ENN s portfolio includes projects specialising in Infant Feeding in Emergencies, Wasting and Stunting, Adolescent Nutrition and Management of small & nutritionally At-risk Infants under six months & their mothers (MAMI), as well as our highly regarded international publication, Field Exchange. ENN is governed by a Board of Trustees and has its office in Kidlington, Oxfordshire, UK. ENN is financially supported by foundations and trusts, government donors, international non-governmental organisations and United Nations agencies. For more information about ENN see our website. Our People ENN s team is made up of a range of technical experts in nutrition and a small, experienced operational team. ENN is highly committed to diversity and inclusion, to enabling and promoting flexible working for our staff, and to supporting continued professional development . We are proud that in our Employee Engagement Surveys our team say that they feel personally connected to ENN's overall purpose, they are clear about what they need to achieve in their objectives and that they are proud to tell people they work for ENN. Terms and Conditions Type of contract: Permanent Hours of work : Full time (37.5 hours per week) Location: Hybrid. This role will be expected to work Monday and Fridays from home and Tues/Weds/Thurs in the office. ENN will consider requests for further flexible working arrangements, including part time working. This will be considered on a case-by-case basis, balancing ENN s needs with a candidate s other commitments. Holidays: 25 days plus UK Public Holidays, increasing by one day per annum after two complete years of service to a maximum of 27 days per annum. Pro-rata for part-time staff. Salary: up to £60,000 per annum (FTE), dependent on experience Pension : Auto-Enrolment to ENN scheme with a generous Employer contribution of 5% Benefits: Dental cover, Life cover, Employee Assistance Program, Wellbeing contribution Purpose of the role The Finance (FM) contributes to ENN s vision through strategic management and governance of its financial resources and budgets. The Finance Manager is responsible for finance strategy, planning and oversight, reporting, regulatory compliance and aligning finance strategies with organisational goals and operations. The FM is a member of the management team, provides key insights to support business decisions, liaises with the board of trustees and holds the position of Company Secretary. Responsibilities Develop ENN s finance strategy in support of the delivery of its 5 year strategic goals. Proactively enhance ENN s financial systems to manage and oversee project budgets, forecast trends, identify opportunities, and analyse organizational performance through data-driven decision making Strategic Support Provide management information and financial insights to the management team and trustees including identification and mitigation of strategic and operational financial risks. Line Management Line manage and mentor the finance team (currently 1 management accountant) and ensure positive, productive, and supportive team relationships Oversee the core finance functions; including multi-currency (GBP, EUR and USD) payables , receivables, bank reconciliations, cash flow and general ledger reconciliations Budgeting & Forecasting - Lead the annual budgeting process and track financial performance of the organisation as well as budget variance analysis of project P&L s Manage finance year end and the Charity s annual and other audits, including holding the relationship with auditors and preparing the appropriate statements Contribute to the organisation s income generation ambitions, supporting partner due diligence and in providing advice, guidance and assistance, and in preparation of funding proposal budgets that meet ENN s requirements Internal Controls & Compliance - Advise the management team on any measures required to ensure that financial systems (including payroll and banking systems), policies, procedures and controls are robust and adhere to regulatory requirements and implement these procedures where appropriate. Manage effective payroll, including: Preparing payroll calculations, submissions on Bright Pay pension administration, payroll year end schedules and PSA calculation and submission. Charity Governance Company Secretary duties ensuring timely and accurate statutory filing with Companies House and The Charity Commission Maintain high quality records in line with regulatory requirements and GDPR Other tasks reasonably requested by the CEO Person Specification Essential Qualified Accountant (ACA, ACCA, CIMA) Extensive experience of leading financial management for organisations in the non-profit sector, with a thorough understanding of charity specific financial obligations. Demonstrated experience in reporting to and engaging with management teams and/or trustees on matters related to financial risk management, including presenting complex financial data, risk assessments, and strategic recommendations. Experience of building and managing grant funded project accounting with proportional allocation of staff costs to funds. Experience of developing funding proposals with a variety of funders, including institutional funders, foundations and NGO s Experience of managing payroll. Experience in line managing a team including appropriate delegation, performance management, staff engagement and development, and effective coordination of team workload Ability to work both autonomously and as pro-active business partner to members of a dispersed team. Strong interpersonal and communication skills Proficient user of Microsoft Excel, Word, PowerPoint, Outlook and a range of commercial financial software (ENN use iplicit accounting software) Desirable Specific experience with international institutional funders, foundations and International NGO s would be an advantage Experience in managing income and expenditure in multiple currencies Experience of iplicit accounting software, BrightPay payroll software Reporting Lines The Finance Manager is a member of ENN s Management Team and reports to the Chief Executive Officer and has line management responsibility for a small team (currently 1 management accountant). Eligibility to work The successful applicant is required to demonstrate they have the Right to Work in the UK . This includes evidencing a UK NI number and that they are a UK tax resident. A Certificate of Sponsorship and relocation package are not available for this position. ENN is committed to diversity and inclusion, and to building a culture where every team member is recognised and valued as an individual. We actively encourage applications from a broad range of experiences and backgrounds. Application Process Please submit a Cover Letter (no more than one page) outlining your motivation to take on the role and how your experience satisfies the Person Specification) along with your CV.
Mar 17, 2026
Full time
Emergency Nutrition Network (ENN) is seeking to appoint an outstanding Finance Manager with the desire to help address one of the world s great challenges. You will join the charity in the Summer 2026 and guide us through the next chapter of financial oversight and performance. We are looking for someone with the passion and required competence to help organisations achieve their mission through the most effective and efficient oversight and delivery of finance management. ENN is a highly respected Oxfordshire-based charity working to reduce malnutrition globally. ENN strives to enhance the effectiveness of nutrition policy and programming by connecting critical actors, building evidence and improving knowledge. We produce highly regarded research and publications that inform and inspire practitioners worldwide and we convene technical interest groups who are the go to networks for their specialisms. This is an exciting time to take on a lead role in this influential organisation. To read more about the responsibilities and requirements of the role, as well as details on how to apply, download a copy of the Job Description for further details. About Emergency Nutrition Network (ENN) Emergency Nutrition Network (ENN) works to reduce undernutrition globally. We enhance the effectiveness of nutrition policy and programming by improving knowledge, stimulating learning and building evidence. We are passionate about being network-driven, independent and evidence-based. Our vision is that: Every individual confronted by malnutrition has access to the knowledge, tools, services and resources they require to meet their needs We support agencies and individuals to implement evidence-based nutrition programming, predominantly in low- and middle-income countries and in fragile and conflict-affected states. ENN s portfolio includes projects specialising in Infant Feeding in Emergencies, Wasting and Stunting, Adolescent Nutrition and Management of small & nutritionally At-risk Infants under six months & their mothers (MAMI), as well as our highly regarded international publication, Field Exchange. ENN is governed by a Board of Trustees and has its office in Kidlington, Oxfordshire, UK. ENN is financially supported by foundations and trusts, government donors, international non-governmental organisations and United Nations agencies. For more information about ENN see our website. Our People ENN s team is made up of a range of technical experts in nutrition and a small, experienced operational team. ENN is highly committed to diversity and inclusion, to enabling and promoting flexible working for our staff, and to supporting continued professional development . We are proud that in our Employee Engagement Surveys our team say that they feel personally connected to ENN's overall purpose, they are clear about what they need to achieve in their objectives and that they are proud to tell people they work for ENN. Terms and Conditions Type of contract: Permanent Hours of work : Full time (37.5 hours per week) Location: Hybrid. This role will be expected to work Monday and Fridays from home and Tues/Weds/Thurs in the office. ENN will consider requests for further flexible working arrangements, including part time working. This will be considered on a case-by-case basis, balancing ENN s needs with a candidate s other commitments. Holidays: 25 days plus UK Public Holidays, increasing by one day per annum after two complete years of service to a maximum of 27 days per annum. Pro-rata for part-time staff. Salary: up to £60,000 per annum (FTE), dependent on experience Pension : Auto-Enrolment to ENN scheme with a generous Employer contribution of 5% Benefits: Dental cover, Life cover, Employee Assistance Program, Wellbeing contribution Purpose of the role The Finance (FM) contributes to ENN s vision through strategic management and governance of its financial resources and budgets. The Finance Manager is responsible for finance strategy, planning and oversight, reporting, regulatory compliance and aligning finance strategies with organisational goals and operations. The FM is a member of the management team, provides key insights to support business decisions, liaises with the board of trustees and holds the position of Company Secretary. Responsibilities Develop ENN s finance strategy in support of the delivery of its 5 year strategic goals. Proactively enhance ENN s financial systems to manage and oversee project budgets, forecast trends, identify opportunities, and analyse organizational performance through data-driven decision making Strategic Support Provide management information and financial insights to the management team and trustees including identification and mitigation of strategic and operational financial risks. Line Management Line manage and mentor the finance team (currently 1 management accountant) and ensure positive, productive, and supportive team relationships Oversee the core finance functions; including multi-currency (GBP, EUR and USD) payables , receivables, bank reconciliations, cash flow and general ledger reconciliations Budgeting & Forecasting - Lead the annual budgeting process and track financial performance of the organisation as well as budget variance analysis of project P&L s Manage finance year end and the Charity s annual and other audits, including holding the relationship with auditors and preparing the appropriate statements Contribute to the organisation s income generation ambitions, supporting partner due diligence and in providing advice, guidance and assistance, and in preparation of funding proposal budgets that meet ENN s requirements Internal Controls & Compliance - Advise the management team on any measures required to ensure that financial systems (including payroll and banking systems), policies, procedures and controls are robust and adhere to regulatory requirements and implement these procedures where appropriate. Manage effective payroll, including: Preparing payroll calculations, submissions on Bright Pay pension administration, payroll year end schedules and PSA calculation and submission. Charity Governance Company Secretary duties ensuring timely and accurate statutory filing with Companies House and The Charity Commission Maintain high quality records in line with regulatory requirements and GDPR Other tasks reasonably requested by the CEO Person Specification Essential Qualified Accountant (ACA, ACCA, CIMA) Extensive experience of leading financial management for organisations in the non-profit sector, with a thorough understanding of charity specific financial obligations. Demonstrated experience in reporting to and engaging with management teams and/or trustees on matters related to financial risk management, including presenting complex financial data, risk assessments, and strategic recommendations. Experience of building and managing grant funded project accounting with proportional allocation of staff costs to funds. Experience of developing funding proposals with a variety of funders, including institutional funders, foundations and NGO s Experience of managing payroll. Experience in line managing a team including appropriate delegation, performance management, staff engagement and development, and effective coordination of team workload Ability to work both autonomously and as pro-active business partner to members of a dispersed team. Strong interpersonal and communication skills Proficient user of Microsoft Excel, Word, PowerPoint, Outlook and a range of commercial financial software (ENN use iplicit accounting software) Desirable Specific experience with international institutional funders, foundations and International NGO s would be an advantage Experience in managing income and expenditure in multiple currencies Experience of iplicit accounting software, BrightPay payroll software Reporting Lines The Finance Manager is a member of ENN s Management Team and reports to the Chief Executive Officer and has line management responsibility for a small team (currently 1 management accountant). Eligibility to work The successful applicant is required to demonstrate they have the Right to Work in the UK . This includes evidencing a UK NI number and that they are a UK tax resident. A Certificate of Sponsorship and relocation package are not available for this position. ENN is committed to diversity and inclusion, and to building a culture where every team member is recognised and valued as an individual. We actively encourage applications from a broad range of experiences and backgrounds. Application Process Please submit a Cover Letter (no more than one page) outlining your motivation to take on the role and how your experience satisfies the Person Specification) along with your CV.
Internal Audit Assistant Manager Department: Assurance & Risk Employment Type: Permanent Location: Belfast Description As an Internal Audit Supervisor/Assistant Manager you will be responsible for conducting internal audit assignments for clients, evaluating their internal controls, and providing recommendations for improvement to mitigate identified risks, safeguard assets, and enhance operational efficiency. They will also supervise the work of junior auditors, contribute to team training and staff development, and support the management group in contributing to practice development as required. Key Responsibilities Audit Planning and Execution: Develop and implement tailored internal audit plans for clients based on risk assessments and organisational objectives. Conduct financial, compliance, and operational audits while overseeing and reviewing the work of junior auditors. Internal Controls Assessment: Evaluate the effectiveness of clients' internal controls, identify weaknesses, and recommend actionable solutions to mitigate risks and improve efficiency. Reporting and Recommendations: Prepare clear, concise audit reports with findings, conclusions, and practical recommendations to support clients in strengthening their operations. Collaboration and Client Engagement: Build strong relationships with clients to understand their processes and provide valuable insights and support during the audit process. Team Leadership and Development: Mentor and guide junior auditors, fostering their professional growth while contributing to the overall development of the internal audit team. Skills, Knowledge and Expertise Hold a bachelor's degree at 2.1 or above and membership of either the Chartered Institute of Internal Auditors or a CCAB recognised accountancy body (e.g. ICAEW, ACCA, ICAS). Proven experience in internal or external auditing, with a strong understanding of internal audit methodology. Supervising or managing teams in an audit environment. Using audit software, tools, and Microsoft Office Suite (Excel, Word, PowerPoint). Applying internal audit standards, principles, and best practices in various industries. You may be the type of person who enjoys: Analysing complex information and solving problems with a detail oriented approach. Building strong working relationships with clients and colleagues. Working independently while contributing to a collaborative team environment. Communicating findings clearly and effectively to a range of stakeholders. Mentoring and supporting team members, fostering professional growth and development. Benefits Competitive salary and benefits package, including access to our employee benefits hub, with resources on health and financial well being as well as lifestyle savings. Working in an environment that fosters learning and development. Internal mentor and buddy system to support you through your career journey. Personal development programs to facilitate career growth, alongside practical, on the job training. At Sumer Northern Ireland, we are committed to fostering a diverse, equitable, and inclusive workplace where everyone feels valued and empowered to succeed. We welcome applications from individuals of all backgrounds, experiences, and perspectives. We believe that diversity drives innovation, strengthens our team, and enhances the quality of our services.
Mar 17, 2026
Full time
Internal Audit Assistant Manager Department: Assurance & Risk Employment Type: Permanent Location: Belfast Description As an Internal Audit Supervisor/Assistant Manager you will be responsible for conducting internal audit assignments for clients, evaluating their internal controls, and providing recommendations for improvement to mitigate identified risks, safeguard assets, and enhance operational efficiency. They will also supervise the work of junior auditors, contribute to team training and staff development, and support the management group in contributing to practice development as required. Key Responsibilities Audit Planning and Execution: Develop and implement tailored internal audit plans for clients based on risk assessments and organisational objectives. Conduct financial, compliance, and operational audits while overseeing and reviewing the work of junior auditors. Internal Controls Assessment: Evaluate the effectiveness of clients' internal controls, identify weaknesses, and recommend actionable solutions to mitigate risks and improve efficiency. Reporting and Recommendations: Prepare clear, concise audit reports with findings, conclusions, and practical recommendations to support clients in strengthening their operations. Collaboration and Client Engagement: Build strong relationships with clients to understand their processes and provide valuable insights and support during the audit process. Team Leadership and Development: Mentor and guide junior auditors, fostering their professional growth while contributing to the overall development of the internal audit team. Skills, Knowledge and Expertise Hold a bachelor's degree at 2.1 or above and membership of either the Chartered Institute of Internal Auditors or a CCAB recognised accountancy body (e.g. ICAEW, ACCA, ICAS). Proven experience in internal or external auditing, with a strong understanding of internal audit methodology. Supervising or managing teams in an audit environment. Using audit software, tools, and Microsoft Office Suite (Excel, Word, PowerPoint). Applying internal audit standards, principles, and best practices in various industries. You may be the type of person who enjoys: Analysing complex information and solving problems with a detail oriented approach. Building strong working relationships with clients and colleagues. Working independently while contributing to a collaborative team environment. Communicating findings clearly and effectively to a range of stakeholders. Mentoring and supporting team members, fostering professional growth and development. Benefits Competitive salary and benefits package, including access to our employee benefits hub, with resources on health and financial well being as well as lifestyle savings. Working in an environment that fosters learning and development. Internal mentor and buddy system to support you through your career journey. Personal development programs to facilitate career growth, alongside practical, on the job training. At Sumer Northern Ireland, we are committed to fostering a diverse, equitable, and inclusive workplace where everyone feels valued and empowered to succeed. We welcome applications from individuals of all backgrounds, experiences, and perspectives. We believe that diversity drives innovation, strengthens our team, and enhances the quality of our services.
We are looking for an outstanding Catering Manager whos passionate about food and wants to make a difference.Youll be working 38.5 hours a week at Victoria House, creating an excellent experience for the people in our care. Main duties of the job At Cygnet, we support our people to grow their careers, gain new skills and keep stepping up.Apply now to enjoy excellent career prospects while reaping the rewards of making a difference to others every day. About us Cygnet Health Care was established in 1988. Since then we have developed a wide range of services for individuals with mental health needs, autism and learning disabilities within the UK.We have built a reputation for delivering pioneering services and outstanding outcomes for the people in our care.Our expert and highly dedicated care team of employees empower 2864 individuals across 150 services to consistently make a positive difference to their lives, through service-user focused care and rehabilitation. Job responsibilities Helping others improve and turn their lives around theres no better feeling. Its what we do for thousands of people at more than 150 sites across the UK. Be a part of it. We are looking for an outstandingCatering Managerwhos passionate about food and wants to make a difference. Youll be working38.5hours a week at Victoria House,creating an excellent experience for the people in our care. Cygnet Victoria House is a 26 bed mental health inpatient service for men. The service, split across two wards, provides a safe and stabilising environment for men who are experiencing an acute episode of mental illness and require an emergency admission. At Cygnet, our perks go way beyond pension schemes and excellent professional development. Youll also enjoy shopping, travel and leisure discounts as well as a range of healthcare and financial benefits to support you to be happy both in and out of work. With us, youll have the chance to progress your career in a vibrant, supportive culture tailored to help you thrive. Apply now to enjoy excellent career prospects while being part of an organisation that cares about helping people. Essential criteria for this role include NVQ Level 2 in Food Production or equivalent qualification At least 5 years' experience within catering management Detailed knowledge of food safety and related legislation Solid operational management and line management exp erience Experience of menu planning and gaining and acting on customer feedback A flexible, organised, proactive and hands-on approach to tasks Solid IT skills (including a good working knowledge of Microsoft Office software) Role and Responsibilities To directly manage all personnel assigned to work in the catering department, in accordance with company standards and training policies. This includes permanent, bank and agency members of staff. To lead on the purchase of materials, consumables, non-consumables and light equipment within budget and in accordance with the hospitals purchasing policy and procedures. To oversee the catering department's premises and equipment in accordance with company health & safety and hygiene policies. To lead on the induction of new team members and ongoing personal development and training to ensure all team members are trained to the required skill level. To lead and motivate the team to achieve the highest possible standards when carrying out their duties. To develop and maintain good working relationships with service users, staff and visitors. To be on hand to meet and support service users and staff with issues raised, e.g. dietary requirements. To assist the Assistant General Manager in preparing the annual budget and achieving and maintaining food costs in accordance with the budget. To produce cost and sales analysis as required by the Assistant General Manager. To recommend to the Assistant General Manager areas where cost reductions can be achieved, e.g. service improvements and change of suppliers or commodities. To ensure that accurate daily records are kept regarding the number of patient and staff meals provided each day. To plan, organise and control the catering operation to ensure food quality, presentation and service are provided to the standards set out by the Assistant General Manager and the Hospital SMT. To ensure the facility is operated to standards required by the statutory local authorities and company health, safety, fire and hygiene regulations and policies. To carry out all clerical activities in relation to controls, records and wages and compile and return information to the respective departments on the due day. To plan and execute specific events as agreed with the Assistant General Manager and Registered Managers for the three hospitals on site. To maintain Health & Safety and Hygiene standards as required. To ensure unit hygiene is implemented with due regard to the statutory laws including the Food Safety Act 1990. To attend meetings and training courses as required, e.g. Daily Service Meetings, Peoples Council and Ward Community Meetings and relevant training webinars & courses. To also ensure that Chefs and other nominated staff members attend meetings to represent the team and gain patient and staff feedback. To assist the Assistant General Manager with any specific tasks or projects considered necessary to further support the objectives of the department To understand and follow the fire drills in the event of a fire or an emergency. To undergo appropriate training to meet the required standards of the job and any changes in processes or procedures. To carry out other duties within the scope of your job title as directed by the Assistant General Manager. To regularly review catering output for staff meals and hospitality to ensure quality and service standards are met. To pro-actively seek feedback on catering service delivery from service users, staff and visitors. Why Cygnet? Well offer you Strong career progression opportunities Expert supervision & support Cycle to work scheme & employee discount saving Initial hourly pay rate - £14.24 per/hour starting You are A skilledCateringManager who can work under pressure Preferably experienced in the care sector Able to plan nourishing & attractive menus within available budgets The holder of a food hygiene certificate, with good personal hygiene standards Polite & professional, with a positive attitude to internal & external quests at all times An excellent communicator able to liaise with people at all levels Able to work under your own initiative, as part of a team & under supervision Qualified in catering to City & Guilds 706: 1 & 2 level or NVQ Level 2/3 Successful candidates will be required to undergo an enhanced DBS check. Cygnethas been providing a national network of high-quality specialist mental health services for more than 30 years. In this role youll have the chance to make a real impact on patients, service users & their families. What next? If you care about making a difference we want to talk to you. Click the button to apply Person Specification General Requirements Please refer to job description above Please refer to job description above Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Mar 17, 2026
Full time
We are looking for an outstanding Catering Manager whos passionate about food and wants to make a difference.Youll be working 38.5 hours a week at Victoria House, creating an excellent experience for the people in our care. Main duties of the job At Cygnet, we support our people to grow their careers, gain new skills and keep stepping up.Apply now to enjoy excellent career prospects while reaping the rewards of making a difference to others every day. About us Cygnet Health Care was established in 1988. Since then we have developed a wide range of services for individuals with mental health needs, autism and learning disabilities within the UK.We have built a reputation for delivering pioneering services and outstanding outcomes for the people in our care.Our expert and highly dedicated care team of employees empower 2864 individuals across 150 services to consistently make a positive difference to their lives, through service-user focused care and rehabilitation. Job responsibilities Helping others improve and turn their lives around theres no better feeling. Its what we do for thousands of people at more than 150 sites across the UK. Be a part of it. We are looking for an outstandingCatering Managerwhos passionate about food and wants to make a difference. Youll be working38.5hours a week at Victoria House,creating an excellent experience for the people in our care. Cygnet Victoria House is a 26 bed mental health inpatient service for men. The service, split across two wards, provides a safe and stabilising environment for men who are experiencing an acute episode of mental illness and require an emergency admission. At Cygnet, our perks go way beyond pension schemes and excellent professional development. Youll also enjoy shopping, travel and leisure discounts as well as a range of healthcare and financial benefits to support you to be happy both in and out of work. With us, youll have the chance to progress your career in a vibrant, supportive culture tailored to help you thrive. Apply now to enjoy excellent career prospects while being part of an organisation that cares about helping people. Essential criteria for this role include NVQ Level 2 in Food Production or equivalent qualification At least 5 years' experience within catering management Detailed knowledge of food safety and related legislation Solid operational management and line management exp erience Experience of menu planning and gaining and acting on customer feedback A flexible, organised, proactive and hands-on approach to tasks Solid IT skills (including a good working knowledge of Microsoft Office software) Role and Responsibilities To directly manage all personnel assigned to work in the catering department, in accordance with company standards and training policies. This includes permanent, bank and agency members of staff. To lead on the purchase of materials, consumables, non-consumables and light equipment within budget and in accordance with the hospitals purchasing policy and procedures. To oversee the catering department's premises and equipment in accordance with company health & safety and hygiene policies. To lead on the induction of new team members and ongoing personal development and training to ensure all team members are trained to the required skill level. To lead and motivate the team to achieve the highest possible standards when carrying out their duties. To develop and maintain good working relationships with service users, staff and visitors. To be on hand to meet and support service users and staff with issues raised, e.g. dietary requirements. To assist the Assistant General Manager in preparing the annual budget and achieving and maintaining food costs in accordance with the budget. To produce cost and sales analysis as required by the Assistant General Manager. To recommend to the Assistant General Manager areas where cost reductions can be achieved, e.g. service improvements and change of suppliers or commodities. To ensure that accurate daily records are kept regarding the number of patient and staff meals provided each day. To plan, organise and control the catering operation to ensure food quality, presentation and service are provided to the standards set out by the Assistant General Manager and the Hospital SMT. To ensure the facility is operated to standards required by the statutory local authorities and company health, safety, fire and hygiene regulations and policies. To carry out all clerical activities in relation to controls, records and wages and compile and return information to the respective departments on the due day. To plan and execute specific events as agreed with the Assistant General Manager and Registered Managers for the three hospitals on site. To maintain Health & Safety and Hygiene standards as required. To ensure unit hygiene is implemented with due regard to the statutory laws including the Food Safety Act 1990. To attend meetings and training courses as required, e.g. Daily Service Meetings, Peoples Council and Ward Community Meetings and relevant training webinars & courses. To also ensure that Chefs and other nominated staff members attend meetings to represent the team and gain patient and staff feedback. To assist the Assistant General Manager with any specific tasks or projects considered necessary to further support the objectives of the department To understand and follow the fire drills in the event of a fire or an emergency. To undergo appropriate training to meet the required standards of the job and any changes in processes or procedures. To carry out other duties within the scope of your job title as directed by the Assistant General Manager. To regularly review catering output for staff meals and hospitality to ensure quality and service standards are met. To pro-actively seek feedback on catering service delivery from service users, staff and visitors. Why Cygnet? Well offer you Strong career progression opportunities Expert supervision & support Cycle to work scheme & employee discount saving Initial hourly pay rate - £14.24 per/hour starting You are A skilledCateringManager who can work under pressure Preferably experienced in the care sector Able to plan nourishing & attractive menus within available budgets The holder of a food hygiene certificate, with good personal hygiene standards Polite & professional, with a positive attitude to internal & external quests at all times An excellent communicator able to liaise with people at all levels Able to work under your own initiative, as part of a team & under supervision Qualified in catering to City & Guilds 706: 1 & 2 level or NVQ Level 2/3 Successful candidates will be required to undergo an enhanced DBS check. Cygnethas been providing a national network of high-quality specialist mental health services for more than 30 years. In this role youll have the chance to make a real impact on patients, service users & their families. What next? If you care about making a difference we want to talk to you. Click the button to apply Person Specification General Requirements Please refer to job description above Please refer to job description above Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Competitive + Bonus Remote, UK Permanent full time Our client is looking for an experienced Senior Project Manager to lead high impact implementation projects within our HR Payroll division. You'll be at the forefront of delivering software solutions to new and existing clients, ensuring they experience the full value of their products from day one. This is a fantastic opportunity for an ambitious project delivery professional who loves working with customers, thrives in a dynamic environment, and wants to contribute to the success of a growing team. What You'll Be Doing Leading complex implementation projects, ensuring timely, high-quality delivery. Working closely with senior client stakeholders to understand priorities and drive successful outcomes. Managing multi-workstream projects with confidence and structure. Navigating challenges, mitigating risks, and ensuring clear communication throughout the project lifecycle. Building strong, trusted client relationships by acting as a strategic delivery partner. Mentoring and supporting other Project Managers, contributing to overall team capability. Ensuring documentation, reporting, and governance requirements are consistently met. What You'll Bring Experience in end-to-end project management. Experience delivering projects in fast-paced or complex environments. Payroll or HR software implementation experience (highly advantageous). Excellent communication skills across all levels of stakeholders. Strong problem-solving ability and a proactive, adaptable approach. A passion for delivering exceptional customer outcomes. Ability to build strong relationships and work collaboratively with cross-functional teams. Why Join Us? Be part of a collaborative, supportive team that values innovation and continuous improvement. Lead high-visibility projects that directly influence customer success. Access to excellent career development opportunities. Competitive salary and benefits package. How to Apply Apply now with your CV via our careers page, we look forward to hearing from you. Please note: We occasionally close vacancies early in the event that we receive a high volume of applications. Therefore we recommend you apply as soon as possible.
Mar 17, 2026
Full time
Competitive + Bonus Remote, UK Permanent full time Our client is looking for an experienced Senior Project Manager to lead high impact implementation projects within our HR Payroll division. You'll be at the forefront of delivering software solutions to new and existing clients, ensuring they experience the full value of their products from day one. This is a fantastic opportunity for an ambitious project delivery professional who loves working with customers, thrives in a dynamic environment, and wants to contribute to the success of a growing team. What You'll Be Doing Leading complex implementation projects, ensuring timely, high-quality delivery. Working closely with senior client stakeholders to understand priorities and drive successful outcomes. Managing multi-workstream projects with confidence and structure. Navigating challenges, mitigating risks, and ensuring clear communication throughout the project lifecycle. Building strong, trusted client relationships by acting as a strategic delivery partner. Mentoring and supporting other Project Managers, contributing to overall team capability. Ensuring documentation, reporting, and governance requirements are consistently met. What You'll Bring Experience in end-to-end project management. Experience delivering projects in fast-paced or complex environments. Payroll or HR software implementation experience (highly advantageous). Excellent communication skills across all levels of stakeholders. Strong problem-solving ability and a proactive, adaptable approach. A passion for delivering exceptional customer outcomes. Ability to build strong relationships and work collaboratively with cross-functional teams. Why Join Us? Be part of a collaborative, supportive team that values innovation and continuous improvement. Lead high-visibility projects that directly influence customer success. Access to excellent career development opportunities. Competitive salary and benefits package. How to Apply Apply now with your CV via our careers page, we look forward to hearing from you. Please note: We occasionally close vacancies early in the event that we receive a high volume of applications. Therefore we recommend you apply as soon as possible.
About the Company ASD Ltd is one of the leading metal stockholders and processing suppliers in the UK. We are renowned for supplying a diverse range of ferrous and non-ferrous products. Our extensive in-house processing portfolio in combination with our expertise enables us to deliver cost efficient metal solutions and high-quality steel products. We are passionate about sustainability and aim to transform our industry by playing an active role in building a sustainable future for our employees, customers, community and future generations. R ole Overview You will be responsible for producing accurate technical drawings and models for structural steel projects. Working closely with engineers, project managers and fabrication teams, you will ensure designs are practical, compliant, and ready for production. Key Responsibilities Interpret engineering drawings, specifications and project requirements. Prepare accurate estimates based around company pricing structure. Ability to create customer orders into an accurate production workflow. Liaise with sales, production, and fellow estimators to ensure part accuracy. Understanding of drawing control based on revisions etc. Ensure drawings comply with relevant standards and company procedures. Support customer requirements from concept through to delivery. Ability to draw in 2D CAD. Requirements Experience using 2D CAD software, preferably SIGMANEST. Ability to read and interpret technical and engineering drawings. Strong attention to detail and accuracy. Good communication and teamwork skills. Understanding of engineering file types. e.g, DWG, DXF, NC1, etc. Knowledge of nesting for flat bed lasers and waterjet machinery. Ability to optimise material yield based around workflow. Desirable Skills Knowledge of ferrous / non-ferrous materials, grades and applications. Knowledge of SAP systems particularly production transactions. Knowledge of 2D development of parts suitable for press breaking. Relevant qualification in Engineering, Design or CAD (preferred but not essential with experience). Knowledge of how material processing production works. What we offer: As well as a competitive salary we also offer an attractive benefits package which includes: Life assurance Contributory pension (5% contribution matched by the company) Discount cards for shops and restaurants Gym and health club discounts Holiday trading Cycle to work scheme Medicash (healthcare) programme Employee assistance programme Lifetime financial wellbeing Please note, due to the safety critical nature of our business, we carry out drug and alcohol testing, both pre employment and throughout employment. We have a zero tolerance approach. How to Apply Please ensure you attach an up to date CV to your online application.
Mar 17, 2026
Full time
About the Company ASD Ltd is one of the leading metal stockholders and processing suppliers in the UK. We are renowned for supplying a diverse range of ferrous and non-ferrous products. Our extensive in-house processing portfolio in combination with our expertise enables us to deliver cost efficient metal solutions and high-quality steel products. We are passionate about sustainability and aim to transform our industry by playing an active role in building a sustainable future for our employees, customers, community and future generations. R ole Overview You will be responsible for producing accurate technical drawings and models for structural steel projects. Working closely with engineers, project managers and fabrication teams, you will ensure designs are practical, compliant, and ready for production. Key Responsibilities Interpret engineering drawings, specifications and project requirements. Prepare accurate estimates based around company pricing structure. Ability to create customer orders into an accurate production workflow. Liaise with sales, production, and fellow estimators to ensure part accuracy. Understanding of drawing control based on revisions etc. Ensure drawings comply with relevant standards and company procedures. Support customer requirements from concept through to delivery. Ability to draw in 2D CAD. Requirements Experience using 2D CAD software, preferably SIGMANEST. Ability to read and interpret technical and engineering drawings. Strong attention to detail and accuracy. Good communication and teamwork skills. Understanding of engineering file types. e.g, DWG, DXF, NC1, etc. Knowledge of nesting for flat bed lasers and waterjet machinery. Ability to optimise material yield based around workflow. Desirable Skills Knowledge of ferrous / non-ferrous materials, grades and applications. Knowledge of SAP systems particularly production transactions. Knowledge of 2D development of parts suitable for press breaking. Relevant qualification in Engineering, Design or CAD (preferred but not essential with experience). Knowledge of how material processing production works. What we offer: As well as a competitive salary we also offer an attractive benefits package which includes: Life assurance Contributory pension (5% contribution matched by the company) Discount cards for shops and restaurants Gym and health club discounts Holiday trading Cycle to work scheme Medicash (healthcare) programme Employee assistance programme Lifetime financial wellbeing Please note, due to the safety critical nature of our business, we carry out drug and alcohol testing, both pre employment and throughout employment. We have a zero tolerance approach. How to Apply Please ensure you attach an up to date CV to your online application.
Role: Property Assistant Management Accountant Location: Hove, East Sussex (Flexibility for possible 1 day a week hybrid working) Hours: Full-time - 37.5 hours per week Pay: £18.00 per hour Contract: Temporary interim cover (3 - 4 months) An excellent opportunity has arisen for a temporary Property Assistant Management Accountant to join one of our longstanding clients, a rapidly growing group based in Hove. You will be responsible for supporting financial analysis across the property portfolio while working closely with the finance team in a growing organisation to cover an interim period of 3 - 4 months. The Requirements: Experience preparing or supporting the production of management accounts Strong numeracy and high attention to detail Solid bookkeeping and accounting knowledge Excellent written and verbal communication skills Strong organisational and time management abilities Microsoft Office proficiency, particularly advanced Excel skills Desirable: ACA / ACCA / CIMA part-qualified (QBE considered) Experience using Sage 200 or similar financial software Experience creating Excel models or financial analysis tools Exposure to the property investment sector The Role: Perform regular bank reconciliations and resolve discrepancies efficiently Review purchase and sales ledgers and investigate aged balances Process and reconcile company credit card expenses and employee expense claims Prepare balance sheet reconciliations and post journals accurately and on time Produce monthly management accounts with commentary and variance analysis Support departmental managers with financial queries and performance reviews Update financial forecasts following monthly reporting cycles Manage the property invoice mailbox and ensure invoices are processed promptly Assist with quarterly VAT return preparation and submission Provide support and cover for colleagues across the finance team when required If you're keen to join an exceptional team who can offer long-term career development within a growing property investment business, then please apply to this temporary Property Assistant Management Accountant role below or call Chloe McCausland on between 8:30aqm - 5:00pm.
Mar 17, 2026
Seasonal
Role: Property Assistant Management Accountant Location: Hove, East Sussex (Flexibility for possible 1 day a week hybrid working) Hours: Full-time - 37.5 hours per week Pay: £18.00 per hour Contract: Temporary interim cover (3 - 4 months) An excellent opportunity has arisen for a temporary Property Assistant Management Accountant to join one of our longstanding clients, a rapidly growing group based in Hove. You will be responsible for supporting financial analysis across the property portfolio while working closely with the finance team in a growing organisation to cover an interim period of 3 - 4 months. The Requirements: Experience preparing or supporting the production of management accounts Strong numeracy and high attention to detail Solid bookkeeping and accounting knowledge Excellent written and verbal communication skills Strong organisational and time management abilities Microsoft Office proficiency, particularly advanced Excel skills Desirable: ACA / ACCA / CIMA part-qualified (QBE considered) Experience using Sage 200 or similar financial software Experience creating Excel models or financial analysis tools Exposure to the property investment sector The Role: Perform regular bank reconciliations and resolve discrepancies efficiently Review purchase and sales ledgers and investigate aged balances Process and reconcile company credit card expenses and employee expense claims Prepare balance sheet reconciliations and post journals accurately and on time Produce monthly management accounts with commentary and variance analysis Support departmental managers with financial queries and performance reviews Update financial forecasts following monthly reporting cycles Manage the property invoice mailbox and ensure invoices are processed promptly Assist with quarterly VAT return preparation and submission Provide support and cover for colleagues across the finance team when required If you're keen to join an exceptional team who can offer long-term career development within a growing property investment business, then please apply to this temporary Property Assistant Management Accountant role below or call Chloe McCausland on between 8:30aqm - 5:00pm.
Location: SHC Office, Seymour Buildings, with occasional visits to Daventry Street and Grove Dwellings; occasional remote working at Line Manager's discretion Hours: 21 hours per week, including an average of two evening meetings per month Salary: £49,000 pro rata Contract Type: Fixed term, 18 months Reporting to: Line Manager designated by the Management Committee (MC) Seymour Housing Co operative (SHC) was founded in 1976. We are driven by co operative values and democratic participation, and we aim to provide high quality, affordable housing for people who understand and support co operative living. We are seeking an experienced and motivated Housing & Co operative Services Manager to join our small, dedicated team. You will work closely with our Maintenance Manager and external service providers, and you will report to the Management Committee, through the designated Staff Line Manager. About the Role You will deliver high quality housing management services, support governance and record keeping, maintain strong, positive relationships with residents and partners, and ensure compliance with Co op policies, GDPR and regulatory standards. What We're Looking For If you are a motivated housing professional looking for a role where your work directly supports a democratic community, we would love to hear from you. You combine a deep commitment to co-operative values with a proven track record in housing management and delivering excellent customer service. You excel at working collaboratively with diverse members, committees, and external agencies and possess strong organisational and problem-solving skills. Overall, Purpose of the Role To deliver a professional, proactive housing management service for tenants and applicants, oversee day to day Co op operations, and ensure high quality administrative, governance, and service delivery support to the Management Committee (MC). The role includes responsibility for managing external contractors and ensuring compliance with relevant legislation, policies, and regulatory requirements. Key Responsibilities 1. Housing Management • Lead and coordinate day to day housing management operations, ensuring efficient service delivery and high quality tenant support. • Prepare and issue tenancy agreements, Good Neighbour Agreements and share certificates on behalf of the Co op. • Provide guidance on transfers, mutual exchanges and other housing options. • Enforce tenancy terms, working with the Maintenance Manager to ensure properties remain in good condition. • Conduct regular tenancy audits to maintain accurate member records. • Act as the Complaints Officer, resolving complaints in line with Co op policies and the Housing Ombudsman's Complaint Handling Code requirements, and providing required data and updates to the MC. • Liaise with local authorities and relevant agencies, providing timely updates to the MC • Serve as the Co op's designated safeguarding lead and escalate concerns to appropriate authorities. 2. Allocations and Lettings • Maintain records of property allocations in line with nomination agreements. • Monitor relevant housing legislation and advise the Allocations Subcommittee (ASC) and MC on necessary policy updates. • Service the ASC and support the convenor. • Organise and administer allocations panels, communicating outcomes to applicants and requesting additional documentation when needed. • Maintain and monitor the internal transfer list, ensuring accuracy, eligibility verification and prevention of fraudulent claims. • Complete thorough applicant checks to ensure eligibility and detect fraudulent applications. • Ensure efficient void turnaround to minimise income loss. 3. Co op Governance • Monitor changes in housing legislation and regulation and advise the MC when these require policy or procedural changes. • Circulate updated or new policies to all members. • Ensure the Co op meets statutory and regulatory requirements and follows good practice. • Develop initiatives to increase member engagement and participation in governance and committee work. • Provide administrative support to the MC and subcommittees, including preparing and issuing agendas, minutes, and reports within required deadlines (7 days prior). • Assist the Secretary with AGM organisation, including minutes, timely document distribution and facilitation of the nomination and election process. • Maintain clear, accessible informational resources to support member understanding of policies, procedures and Co op values. • Identify and coordinate training opportunities for MC members, subcommittee members, officers, volunteers and staff. 4. Financial and Legal Management Working within the authority delegated by the MC: • Liaise with the outsourced rent management provider to produce arrears reports, monitor repayment agreements and ensure arrears actions follow Co op policy. • Support members with housing benefit claims when required. • Represent the Co op in County Court matters (including arrears cases) and accompany bailiffs where necessary. • Arrange insurance renewals and obtain tenders when required. • Support the Treasurer, Finance Subcommittee and Maintenance Manager in preparing the annual budget. • Assist the Treasurer with calculations of rent and service charge increases and prepare communications to tenants. • Liaise with accountants and auditors as required. • Submit audited accounts and required documents to external bodies within deadlines. • Maintain petty cash records and manage the deposit of income from the Seymour Building laundries. 5. Office Administration and General Responsibilities • Ensure smooth day to day operation of the Co op office and maintain a professional, welcoming environment. • Oversee incoming and outgoing communications, ensuring timely and appropriate responses. • Maintain accurate, compliant electronic and physical records using relevant systems (including CHICs). • Coordinate with the Maintenance Manager, MC officers, managing agents and consultants to support efficient Co op operations. • Adhere to all Co op rules, policies and procedures including complaints, data protection, confidentiality, health and safety, equal opportunities, fraud prevention and value for money requirements. • Maintain strict confidentiality regarding members, finances and Co op operations. • Develop and maintain a comprehensive office manual to support member participation in Co op operations. • Provide cover for colleagues during absences to maintain continuity of essential functions. • Undertake additional reasonable duties aligned with the Co op's mission and agreed with the Line Manager or MC officers; boundaries of authority should be confirmed and documented as needed. Person Specification 1. Qualifications & Knowledge - Essential Minimum of 3 A levels or equivalent, with a good general standard of education. Strong understanding of housing management principles and practices, including governance arrangements for housing providers and co operatives. Knowledge of relevant housing legislation and regulatory frameworks, including RSH, Homes England, and the Housing Ombudsman. Clear understanding of data protection and confidentiality principles (GDPR). Desirable Qualifications Degree level education or equivalent. CIH Level 4 or 5 qualification or working towards this. Understanding of co operative governance structures and principles. 2. Experience - Essential Demonstrable experience in housing management or a closely related field. Proven ability to build and maintain positive relationships with diverse stakeholders (residents, committees, external agencies). Track record of delivering excellent customer service, including effective complaint handling and resolution. Experience liaising with external contractors and service providers. Experience in policy and procedure development and implementation. Experience of governance and record keeping, including minute taking and report writing. Proficiency using the Microsoft Office suite and relevant housing management systems (e.g., CHICS or similar). Desirable Experience Experience working within co operatives or member led organisations. Experience supporting democratic, participatory decision making environments. 3. Skills & Abilities Excellent organisational and time management skills, with the ability to prioritise and manage multiple tasks. Strong written and verbal communication skills, adaptable to a wide range of audiences. Ability to work independently and collaboratively, demonstrating initiative, flexibility, and problem solving capability. Strong numerical skills and proficiency with databases and relevant software. For further information and details of how to apply, please visit our website . Closing date: Monday 30 March
Mar 17, 2026
Full time
Location: SHC Office, Seymour Buildings, with occasional visits to Daventry Street and Grove Dwellings; occasional remote working at Line Manager's discretion Hours: 21 hours per week, including an average of two evening meetings per month Salary: £49,000 pro rata Contract Type: Fixed term, 18 months Reporting to: Line Manager designated by the Management Committee (MC) Seymour Housing Co operative (SHC) was founded in 1976. We are driven by co operative values and democratic participation, and we aim to provide high quality, affordable housing for people who understand and support co operative living. We are seeking an experienced and motivated Housing & Co operative Services Manager to join our small, dedicated team. You will work closely with our Maintenance Manager and external service providers, and you will report to the Management Committee, through the designated Staff Line Manager. About the Role You will deliver high quality housing management services, support governance and record keeping, maintain strong, positive relationships with residents and partners, and ensure compliance with Co op policies, GDPR and regulatory standards. What We're Looking For If you are a motivated housing professional looking for a role where your work directly supports a democratic community, we would love to hear from you. You combine a deep commitment to co-operative values with a proven track record in housing management and delivering excellent customer service. You excel at working collaboratively with diverse members, committees, and external agencies and possess strong organisational and problem-solving skills. Overall, Purpose of the Role To deliver a professional, proactive housing management service for tenants and applicants, oversee day to day Co op operations, and ensure high quality administrative, governance, and service delivery support to the Management Committee (MC). The role includes responsibility for managing external contractors and ensuring compliance with relevant legislation, policies, and regulatory requirements. Key Responsibilities 1. Housing Management • Lead and coordinate day to day housing management operations, ensuring efficient service delivery and high quality tenant support. • Prepare and issue tenancy agreements, Good Neighbour Agreements and share certificates on behalf of the Co op. • Provide guidance on transfers, mutual exchanges and other housing options. • Enforce tenancy terms, working with the Maintenance Manager to ensure properties remain in good condition. • Conduct regular tenancy audits to maintain accurate member records. • Act as the Complaints Officer, resolving complaints in line with Co op policies and the Housing Ombudsman's Complaint Handling Code requirements, and providing required data and updates to the MC. • Liaise with local authorities and relevant agencies, providing timely updates to the MC • Serve as the Co op's designated safeguarding lead and escalate concerns to appropriate authorities. 2. Allocations and Lettings • Maintain records of property allocations in line with nomination agreements. • Monitor relevant housing legislation and advise the Allocations Subcommittee (ASC) and MC on necessary policy updates. • Service the ASC and support the convenor. • Organise and administer allocations panels, communicating outcomes to applicants and requesting additional documentation when needed. • Maintain and monitor the internal transfer list, ensuring accuracy, eligibility verification and prevention of fraudulent claims. • Complete thorough applicant checks to ensure eligibility and detect fraudulent applications. • Ensure efficient void turnaround to minimise income loss. 3. Co op Governance • Monitor changes in housing legislation and regulation and advise the MC when these require policy or procedural changes. • Circulate updated or new policies to all members. • Ensure the Co op meets statutory and regulatory requirements and follows good practice. • Develop initiatives to increase member engagement and participation in governance and committee work. • Provide administrative support to the MC and subcommittees, including preparing and issuing agendas, minutes, and reports within required deadlines (7 days prior). • Assist the Secretary with AGM organisation, including minutes, timely document distribution and facilitation of the nomination and election process. • Maintain clear, accessible informational resources to support member understanding of policies, procedures and Co op values. • Identify and coordinate training opportunities for MC members, subcommittee members, officers, volunteers and staff. 4. Financial and Legal Management Working within the authority delegated by the MC: • Liaise with the outsourced rent management provider to produce arrears reports, monitor repayment agreements and ensure arrears actions follow Co op policy. • Support members with housing benefit claims when required. • Represent the Co op in County Court matters (including arrears cases) and accompany bailiffs where necessary. • Arrange insurance renewals and obtain tenders when required. • Support the Treasurer, Finance Subcommittee and Maintenance Manager in preparing the annual budget. • Assist the Treasurer with calculations of rent and service charge increases and prepare communications to tenants. • Liaise with accountants and auditors as required. • Submit audited accounts and required documents to external bodies within deadlines. • Maintain petty cash records and manage the deposit of income from the Seymour Building laundries. 5. Office Administration and General Responsibilities • Ensure smooth day to day operation of the Co op office and maintain a professional, welcoming environment. • Oversee incoming and outgoing communications, ensuring timely and appropriate responses. • Maintain accurate, compliant electronic and physical records using relevant systems (including CHICs). • Coordinate with the Maintenance Manager, MC officers, managing agents and consultants to support efficient Co op operations. • Adhere to all Co op rules, policies and procedures including complaints, data protection, confidentiality, health and safety, equal opportunities, fraud prevention and value for money requirements. • Maintain strict confidentiality regarding members, finances and Co op operations. • Develop and maintain a comprehensive office manual to support member participation in Co op operations. • Provide cover for colleagues during absences to maintain continuity of essential functions. • Undertake additional reasonable duties aligned with the Co op's mission and agreed with the Line Manager or MC officers; boundaries of authority should be confirmed and documented as needed. Person Specification 1. Qualifications & Knowledge - Essential Minimum of 3 A levels or equivalent, with a good general standard of education. Strong understanding of housing management principles and practices, including governance arrangements for housing providers and co operatives. Knowledge of relevant housing legislation and regulatory frameworks, including RSH, Homes England, and the Housing Ombudsman. Clear understanding of data protection and confidentiality principles (GDPR). Desirable Qualifications Degree level education or equivalent. CIH Level 4 or 5 qualification or working towards this. Understanding of co operative governance structures and principles. 2. Experience - Essential Demonstrable experience in housing management or a closely related field. Proven ability to build and maintain positive relationships with diverse stakeholders (residents, committees, external agencies). Track record of delivering excellent customer service, including effective complaint handling and resolution. Experience liaising with external contractors and service providers. Experience in policy and procedure development and implementation. Experience of governance and record keeping, including minute taking and report writing. Proficiency using the Microsoft Office suite and relevant housing management systems (e.g., CHICS or similar). Desirable Experience Experience working within co operatives or member led organisations. Experience supporting democratic, participatory decision making environments. 3. Skills & Abilities Excellent organisational and time management skills, with the ability to prioritise and manage multiple tasks. Strong written and verbal communication skills, adaptable to a wide range of audiences. Ability to work independently and collaboratively, demonstrating initiative, flexibility, and problem solving capability. Strong numerical skills and proficiency with databases and relevant software. For further information and details of how to apply, please visit our website . Closing date: Monday 30 March
St Mary Redcliffe is a thriving, inclusive Christian community that has grown significantly over the past twelve years . It is a traditional, robed, choral church that is also theologically progressive, committed to welcoming and valuing people of all ages, backgrounds, identities, abilities, and circumstances. The church reflects a diverse and vibrant congregation united by a shared commitment to faith, inclusion, and the belief that all are equally loved and welcomed by God. Alongside its worshipping life, St Mary Redcliffe is a well-established heritage destination and an active force for good in one of the most deprived parishes in the country. Thousands of visitors already come each year, with ambitious plans through Project 450 to expand access, facilities, education, and interpretation, enabling many more to engage with the church s history, heritage, and Christian story. Deeply rooted in its local context, the church invests heavily in community development, runs a community hub, and is recognised by the city as a key civic partner. All of this is sustained by a small, committed staff team, working creatively and energetically across worship, community engagement, safeguarding, heritage, governance, and the complex practical demands of running a large, historic parish church. We are seeking an experienced and committed Finance Manager to support the work of the church by ensuring excellent financial stewardship, strong governance, and clear financial planning. This is a key role, working closely with the staff team, clergy, churchwardens and PCC, and offering both strategic oversight and hands-on financial management. About the Parish A large and active congregation with multiple weekly services A broad programme of pastoral care, community engagement, and outreach A team of clergy, paid staff, and volunteers Significant restricted and unrestricted funds Annual income and expenditure of approximately £1.4 million The Role at a Glance Job Title: Finance Manager Reports to: Head of Operations Works closely with: Staff team, clergy, churchwardens and PCC Hours: Full time: 37.5 hours per week, with the option to reduce depending on candidate and circumstance Contract: Permanent Salary: £34,628 Location: Primarily on site, with opportunities for flexible/hybrid working Purpose of the Role The Finance Manager is responsible for the effective financial management and in large part, delivery of the church, ensuring robust systems, accurate reporting, compliance with charity and diocesan requirements, and strong financial planning. The role supports the PCC in fulfilling its legal and fiduciary responsibilities and enables staff and clergy teams to focus on the strategic priorities of the church. This is a broad role with a large scope requiring close attention to detail in a complex organisation. There is a requirement for oversight and management as well as day to day bookkeeping delivery. Key Responsibilities Financial Management and Reporting Oversee all day-to-day financial operations of the church. Prepare accurate management accounts for the Head of Operations, Incumbent, Treasurer, and PCC. Monitor income and expenditure against budget, identifying risks and opportunities. Manage cash flow to ensure the parish can meet its financial commitments. Prepare year-end accounts and act as the main liaison with independent examiners or auditors. Budgeting and Financial Planning Lead the annual budgeting process in collaboration with staff team colleagues, clergy and PCC. Support medium- and long-term financial planning aligned with wider church strategy and organisational priorities. Provide clear financial analysis and advice to inform decision-making. Governance, Compliance, and Risk Ensure compliance with Charity Commission requirements, diocesan financial regulations, and PCC policies. Support the PCC in meeting its fiduciary responsibilities. Maintain appropriate financial controls, policies, and procedures. Assist with risk management and internal controls, including fraud prevention. Income, Funds, and Stewardship Oversee the management of restricted, designated, and unrestricted funds. Monitor and reconcile income streams, including: Planned giving and donations Service fees (weddings, funerals, etc.) Grants and trusts Commercial and events income Support stewardship campaigns and fundraising initiatives with financial insight and reporting. Payroll and Staffing Costs Working closely with the Governance and Administration Officer & our payroll provider to oversee payroll processing, pensions, and staff-related financial matters. Ensure compliance with employment and HMRC requirements. Work with line managers on staffing budgets and forecasts. Systems and Processes Maintain and develop effective financial systems and software. Ensure accurate record-keeping and audit trails. Improve processes to enhance efficiency, transparency, and resilience. Collaboration and Communication Work closely with the Head of Operations and PCC Treasurer, offering professional financial expertise and support. Occasional requirement to attend relevant subcommittee meetings, presenting financial reports clearly and accessibly. Where appropriate, support staff and volunteers with budget management and financial understanding. Communicate financial information sensitively and clearly to non-financial audiences. Person Specification Essential Experience and Skills Significant experience in financial management, accounting, or a related role. Strong understanding of budgeting, cash flow management, and financial reporting. Experience working within a charity, not-for-profit, or public-sector environment. Knowledge of charity finance and governance requirements. Experience of financial software High level of accuracy, attention to detail, and integrity. Strong excel skills. Ability to explain financial information clearly to non-specialists. Strong organisational skills and ability to manage multiple priorities. Desirable Experience and Skills Experience working within a church context. Familiarity with diocesan financial frameworks. Experience managing complex or multi-stream income. Knowledge of payroll, pensions, and employment-related finance. Personal Qualities Commitment to the values and mission of the parish. Discreet, trustworthy, and professional. Calm, collaborative, and solutions-focused. Confident in offering advice and constructive challenge where needed. Able to work independently while being an effective team member. Safeguarding St Mary Redcliffe Church is committed to safeguarding and promoting the welfare of children and vulnerable adults. All appointments are subject to appropriate safeguarding checks. How to Apply Applicants are invited to submit: Their CV and a covering letter of no more than 2 pages, outlining suitability for the role based on the information contained in the recruitment pack. Closing Date: By 10am on Thursday 2nd April
Mar 17, 2026
Full time
St Mary Redcliffe is a thriving, inclusive Christian community that has grown significantly over the past twelve years . It is a traditional, robed, choral church that is also theologically progressive, committed to welcoming and valuing people of all ages, backgrounds, identities, abilities, and circumstances. The church reflects a diverse and vibrant congregation united by a shared commitment to faith, inclusion, and the belief that all are equally loved and welcomed by God. Alongside its worshipping life, St Mary Redcliffe is a well-established heritage destination and an active force for good in one of the most deprived parishes in the country. Thousands of visitors already come each year, with ambitious plans through Project 450 to expand access, facilities, education, and interpretation, enabling many more to engage with the church s history, heritage, and Christian story. Deeply rooted in its local context, the church invests heavily in community development, runs a community hub, and is recognised by the city as a key civic partner. All of this is sustained by a small, committed staff team, working creatively and energetically across worship, community engagement, safeguarding, heritage, governance, and the complex practical demands of running a large, historic parish church. We are seeking an experienced and committed Finance Manager to support the work of the church by ensuring excellent financial stewardship, strong governance, and clear financial planning. This is a key role, working closely with the staff team, clergy, churchwardens and PCC, and offering both strategic oversight and hands-on financial management. About the Parish A large and active congregation with multiple weekly services A broad programme of pastoral care, community engagement, and outreach A team of clergy, paid staff, and volunteers Significant restricted and unrestricted funds Annual income and expenditure of approximately £1.4 million The Role at a Glance Job Title: Finance Manager Reports to: Head of Operations Works closely with: Staff team, clergy, churchwardens and PCC Hours: Full time: 37.5 hours per week, with the option to reduce depending on candidate and circumstance Contract: Permanent Salary: £34,628 Location: Primarily on site, with opportunities for flexible/hybrid working Purpose of the Role The Finance Manager is responsible for the effective financial management and in large part, delivery of the church, ensuring robust systems, accurate reporting, compliance with charity and diocesan requirements, and strong financial planning. The role supports the PCC in fulfilling its legal and fiduciary responsibilities and enables staff and clergy teams to focus on the strategic priorities of the church. This is a broad role with a large scope requiring close attention to detail in a complex organisation. There is a requirement for oversight and management as well as day to day bookkeeping delivery. Key Responsibilities Financial Management and Reporting Oversee all day-to-day financial operations of the church. Prepare accurate management accounts for the Head of Operations, Incumbent, Treasurer, and PCC. Monitor income and expenditure against budget, identifying risks and opportunities. Manage cash flow to ensure the parish can meet its financial commitments. Prepare year-end accounts and act as the main liaison with independent examiners or auditors. Budgeting and Financial Planning Lead the annual budgeting process in collaboration with staff team colleagues, clergy and PCC. Support medium- and long-term financial planning aligned with wider church strategy and organisational priorities. Provide clear financial analysis and advice to inform decision-making. Governance, Compliance, and Risk Ensure compliance with Charity Commission requirements, diocesan financial regulations, and PCC policies. Support the PCC in meeting its fiduciary responsibilities. Maintain appropriate financial controls, policies, and procedures. Assist with risk management and internal controls, including fraud prevention. Income, Funds, and Stewardship Oversee the management of restricted, designated, and unrestricted funds. Monitor and reconcile income streams, including: Planned giving and donations Service fees (weddings, funerals, etc.) Grants and trusts Commercial and events income Support stewardship campaigns and fundraising initiatives with financial insight and reporting. Payroll and Staffing Costs Working closely with the Governance and Administration Officer & our payroll provider to oversee payroll processing, pensions, and staff-related financial matters. Ensure compliance with employment and HMRC requirements. Work with line managers on staffing budgets and forecasts. Systems and Processes Maintain and develop effective financial systems and software. Ensure accurate record-keeping and audit trails. Improve processes to enhance efficiency, transparency, and resilience. Collaboration and Communication Work closely with the Head of Operations and PCC Treasurer, offering professional financial expertise and support. Occasional requirement to attend relevant subcommittee meetings, presenting financial reports clearly and accessibly. Where appropriate, support staff and volunteers with budget management and financial understanding. Communicate financial information sensitively and clearly to non-financial audiences. Person Specification Essential Experience and Skills Significant experience in financial management, accounting, or a related role. Strong understanding of budgeting, cash flow management, and financial reporting. Experience working within a charity, not-for-profit, or public-sector environment. Knowledge of charity finance and governance requirements. Experience of financial software High level of accuracy, attention to detail, and integrity. Strong excel skills. Ability to explain financial information clearly to non-specialists. Strong organisational skills and ability to manage multiple priorities. Desirable Experience and Skills Experience working within a church context. Familiarity with diocesan financial frameworks. Experience managing complex or multi-stream income. Knowledge of payroll, pensions, and employment-related finance. Personal Qualities Commitment to the values and mission of the parish. Discreet, trustworthy, and professional. Calm, collaborative, and solutions-focused. Confident in offering advice and constructive challenge where needed. Able to work independently while being an effective team member. Safeguarding St Mary Redcliffe Church is committed to safeguarding and promoting the welfare of children and vulnerable adults. All appointments are subject to appropriate safeguarding checks. How to Apply Applicants are invited to submit: Their CV and a covering letter of no more than 2 pages, outlining suitability for the role based on the information contained in the recruitment pack. Closing Date: By 10am on Thursday 2nd April
PLEASE MENTION GREENJOBS WHEN RESPONDING TO THIS CAREER OPPORTUNITY Wales Coast Path Advisor Role ID: 201380 Location: Flexible in North Wales Grade/Salary range: 5: £37,594 - £41,428 Working pattern: Full time Contract type: Permanent Closing date: 12/04/2026 Welsh Language level: B2 Upper Intermediate The role Do you have a passion for getting people outdoors? Do you enjoy working with others and do you have technical mapping knowledge and GIS skills? Join us in connecting people with nature on the iconic Wales Coast Path. NRW manages the Wales Coast Path in partnership; with funding provided by Welsh Government to maintain, develop and promote the path. As the Wales Coast Path Officer (North) you will play a vital role working and collaborating with colleagues in NRW and Flintshire, Denbighshire, Conwy and Anglesey councils to develop and champion the path in the region. You will have a good understanding of public access needs and carry out a range of tasks both outdoors and indoors. From carrying out the path condition survey, administering funding, advising local authorities on projects, using and administering the CAMS Geographic Information System to monitor impact, report on progress and inform planning. Reporting to the Outdoor Access and Recreation Team leader, you will also work closely with colleagues who lead on promotion, inclusivity, biodiversity and policy to help people of all abilities and backgrounds enjoy the Wales Coast Path. Driving is essential to this role. You must hold a full and current UK driving license. As an organisation we support flexible working. You will be contracted to an NRW office within the area above and a suitable hybrid working pattern will be agreed on appointment. Any regular face to face meetings or training will be planned in advance. Interviews will take place week commencing 20 April 2026 through Microsoft Teams. Successful applicants will be subject to a satisfactory Disclosure and Barring Service Check (DBS) check. Appointments are normally made within 4 to 8 weeks of the closing date. What you will do Prepare technical assessments, drawing on a range of information and data sources. Support the preparation of material to inform the development of NRW, WG and other Partners policy, statutory advice and guidance documents; Prepare the development of procedures, tools and guidance and lead the delivery of new ways of working. Provide regular accurate information to managers on progress, to adapt and ensure delivery of work to time and cost. Liaise with relevant NRW staff regarding interactions between Access and other land uses to ensure the timely and effective delivery of project, policy or strategy obligations. Project manage small evidence projects, in line with the agreed evidence programme. Support engagement with sectors, partners, Welsh Government; Visit Wales, Local Authorities; Welsh NGO's and other Environment bodies in Wales and the UK; and be a primary point of contact for customer queries related to your WCP section. Maintain knowledge of the outdoor recreation and access sector identifying the implications of legislative, technology and market changes for Natural Resources Wales and the Wales Coast Path. Contribute to task and finish groups, commissioned through the Business Boards, to prepare defined products as required. Undertake health and safety duties and responsibilities appropriate to the post Be committed to Natural Resources Wales Equal Opportunities and Diversity Policy, together with an understanding of how it operates within the responsibilities of the post Be committed to your own development through the effective use of your personal development plan (known as Sgwrs). Any other reasonable duties requested commensurate with the grade of this role. Your qualifications, experience, knowledge and skills In your application and interview you will be asked to demonstrate the following skills and experience using the STAR method. Knowledge of Welsh, UK and EU legislation related to outdoor access and recreation, long distance routes and public rights of way; Welsh, UK Government policy drivers relevant to the WCP, and the issues and opportunities in Wales. Experience of specialist/technical analysis and interpreting a range of environmental and outdoor access information and data; analysing large data sets; interpreting and applying relevant legislation. Competence in a range of IT software, specifically Geographic Information Systems and the suite of Microsoft Office software. Working with/in outdoor access & recreation sector, local authorities, landowners and managers; WCP national and regional groupings; representatives of outdoor/countryside organisations and voluntary bodies. Working in a programme and project management environment with Project Management experience and qualifications. Share your knowledge and expertise to help solve problems, supporting all Heads of Business in EPP as required. Hold a current full UK valid licence to drive NRW fleet vehicles (cars and vans). Welsh Language level requirements Essential: Level B2 - Upper intermediate level TO APPLY PLEASE CLICK THE "APPLY NOW" BUTTON AND YOU WILL BE REDIRECTED TO BEGIN THE APPLICATION PROCES
Mar 17, 2026
Full time
PLEASE MENTION GREENJOBS WHEN RESPONDING TO THIS CAREER OPPORTUNITY Wales Coast Path Advisor Role ID: 201380 Location: Flexible in North Wales Grade/Salary range: 5: £37,594 - £41,428 Working pattern: Full time Contract type: Permanent Closing date: 12/04/2026 Welsh Language level: B2 Upper Intermediate The role Do you have a passion for getting people outdoors? Do you enjoy working with others and do you have technical mapping knowledge and GIS skills? Join us in connecting people with nature on the iconic Wales Coast Path. NRW manages the Wales Coast Path in partnership; with funding provided by Welsh Government to maintain, develop and promote the path. As the Wales Coast Path Officer (North) you will play a vital role working and collaborating with colleagues in NRW and Flintshire, Denbighshire, Conwy and Anglesey councils to develop and champion the path in the region. You will have a good understanding of public access needs and carry out a range of tasks both outdoors and indoors. From carrying out the path condition survey, administering funding, advising local authorities on projects, using and administering the CAMS Geographic Information System to monitor impact, report on progress and inform planning. Reporting to the Outdoor Access and Recreation Team leader, you will also work closely with colleagues who lead on promotion, inclusivity, biodiversity and policy to help people of all abilities and backgrounds enjoy the Wales Coast Path. Driving is essential to this role. You must hold a full and current UK driving license. As an organisation we support flexible working. You will be contracted to an NRW office within the area above and a suitable hybrid working pattern will be agreed on appointment. Any regular face to face meetings or training will be planned in advance. Interviews will take place week commencing 20 April 2026 through Microsoft Teams. Successful applicants will be subject to a satisfactory Disclosure and Barring Service Check (DBS) check. Appointments are normally made within 4 to 8 weeks of the closing date. What you will do Prepare technical assessments, drawing on a range of information and data sources. Support the preparation of material to inform the development of NRW, WG and other Partners policy, statutory advice and guidance documents; Prepare the development of procedures, tools and guidance and lead the delivery of new ways of working. Provide regular accurate information to managers on progress, to adapt and ensure delivery of work to time and cost. Liaise with relevant NRW staff regarding interactions between Access and other land uses to ensure the timely and effective delivery of project, policy or strategy obligations. Project manage small evidence projects, in line with the agreed evidence programme. Support engagement with sectors, partners, Welsh Government; Visit Wales, Local Authorities; Welsh NGO's and other Environment bodies in Wales and the UK; and be a primary point of contact for customer queries related to your WCP section. Maintain knowledge of the outdoor recreation and access sector identifying the implications of legislative, technology and market changes for Natural Resources Wales and the Wales Coast Path. Contribute to task and finish groups, commissioned through the Business Boards, to prepare defined products as required. Undertake health and safety duties and responsibilities appropriate to the post Be committed to Natural Resources Wales Equal Opportunities and Diversity Policy, together with an understanding of how it operates within the responsibilities of the post Be committed to your own development through the effective use of your personal development plan (known as Sgwrs). Any other reasonable duties requested commensurate with the grade of this role. Your qualifications, experience, knowledge and skills In your application and interview you will be asked to demonstrate the following skills and experience using the STAR method. Knowledge of Welsh, UK and EU legislation related to outdoor access and recreation, long distance routes and public rights of way; Welsh, UK Government policy drivers relevant to the WCP, and the issues and opportunities in Wales. Experience of specialist/technical analysis and interpreting a range of environmental and outdoor access information and data; analysing large data sets; interpreting and applying relevant legislation. Competence in a range of IT software, specifically Geographic Information Systems and the suite of Microsoft Office software. Working with/in outdoor access & recreation sector, local authorities, landowners and managers; WCP national and regional groupings; representatives of outdoor/countryside organisations and voluntary bodies. Working in a programme and project management environment with Project Management experience and qualifications. Share your knowledge and expertise to help solve problems, supporting all Heads of Business in EPP as required. Hold a current full UK valid licence to drive NRW fleet vehicles (cars and vans). Welsh Language level requirements Essential: Level B2 - Upper intermediate level TO APPLY PLEASE CLICK THE "APPLY NOW" BUTTON AND YOU WILL BE REDIRECTED TO BEGIN THE APPLICATION PROCES
Location: SHC Office, Seymour Buildings, with occasional visits to Daventry Street and Grove Dwellings; occasional remote working at Line Manager's discretion Hours: 21 hours per week, including an average of two evening meetings per month Salary: £49,000 pro rata Contract Type: Fixed term, 18 months Reporting to: Line Manager designated by the Management Committee (MC) Seymour Housing Co operative (SHC) was founded in 1976. We are driven by co operative values and democratic participation, and we aim to provide high quality, affordable housing for people who understand and support co operative living. We are seeking an experienced and motivated Housing & Co operative Services Manager to join our small, dedicated team. You will work closely with our Maintenance Manager and external service providers, and you will report to the Management Committee, through the designated Staff Line Manager. About the Role You will deliver high quality housing management services, support governance and record keeping, maintain strong, positive relationships with residents and partners, and ensure compliance with Co op policies, GDPR and regulatory standards. What We're Looking For If you are a motivated housing professional looking for a role where your work directly supports a democratic community, we would love to hear from you. You combine a deep commitment to co-operative values with a proven track record in housing management and delivering excellent customer service. You excel at working collaboratively with diverse members, committees, and external agencies and possess strong organisational and problem-solving skills. Overall, Purpose of the Role To deliver a professional, proactive housing management service for tenants and applicants, oversee day to day Co op operations, and ensure high quality administrative, governance, and service delivery support to the Management Committee (MC). The role includes responsibility for managing external contractors and ensuring compliance with relevant legislation, policies, and regulatory requirements. Key Responsibilities 1. Housing Management • Lead and coordinate day to day housing management operations, ensuring efficient service delivery and high quality tenant support. • Prepare and issue tenancy agreements, Good Neighbour Agreements and share certificates on behalf of the Co op. • Provide guidance on transfers, mutual exchanges and other housing options. • Enforce tenancy terms, working with the Maintenance Manager to ensure properties remain in good condition. • Conduct regular tenancy audits to maintain accurate member records. • Act as the Complaints Officer, resolving complaints in line with Co op policies and the Housing Ombudsman's Complaint Handling Code requirements, and providing required data and updates to the MC. • Liaise with local authorities and relevant agencies, providing timely updates to the MC • Serve as the Co op's designated safeguarding lead and escalate concerns to appropriate authorities. 2. Allocations and Lettings • Maintain records of property allocations in line with nomination agreements. • Monitor relevant housing legislation and advise the Allocations Subcommittee (ASC) and MC on necessary policy updates. • Service the ASC and support the convenor. • Organise and administer allocations panels, communicating outcomes to applicants and requesting additional documentation when needed. • Maintain and monitor the internal transfer list, ensuring accuracy, eligibility verification and prevention of fraudulent claims. • Complete thorough applicant checks to ensure eligibility and detect fraudulent applications. • Ensure efficient void turnaround to minimise income loss. 3. Co op Governance • Monitor changes in housing legislation and regulation and advise the MC when these require policy or procedural changes. • Circulate updated or new policies to all members. • Ensure the Co op meets statutory and regulatory requirements and follows good practice. • Develop initiatives to increase member engagement and participation in governance and committee work. • Provide administrative support to the MC and subcommittees, including preparing and issuing agendas, minutes, and reports within required deadlines (7 days prior). • Assist the Secretary with AGM organisation, including minutes, timely document distribution and facilitation of the nomination and election process. • Maintain clear, accessible informational resources to support member understanding of policies, procedures and Co op values. • Identify and coordinate training opportunities for MC members, subcommittee members, officers, volunteers and staff. 4. Financial and Legal Management Working within the authority delegated by the MC: • Liaise with the outsourced rent management provider to produce arrears reports, monitor repayment agreements and ensure arrears actions follow Co op policy. • Support members with housing benefit claims when required. • Represent the Co op in County Court matters (including arrears cases) and accompany bailiffs where necessary. • Arrange insurance renewals and obtain tenders when required. • Support the Treasurer, Finance Subcommittee and Maintenance Manager in preparing the annual budget. • Assist the Treasurer with calculations of rent and service charge increases and prepare communications to tenants. • Liaise with accountants and auditors as required. • Submit audited accounts and required documents to external bodies within deadlines. • Maintain petty cash records and manage the deposit of income from the Seymour Building laundries. 5. Office Administration and General Responsibilities • Ensure smooth day to day operation of the Co op office and maintain a professional, welcoming environment. • Oversee incoming and outgoing communications, ensuring timely and appropriate responses. • Maintain accurate, compliant electronic and physical records using relevant systems (including CHICs). • Coordinate with the Maintenance Manager, MC officers, managing agents and consultants to support efficient Co op operations. • Adhere to all Co op rules, policies and procedures including complaints, data protection, confidentiality, health and safety, equal opportunities, fraud prevention and value for money requirements. • Maintain strict confidentiality regarding members, finances and Co op operations. • Develop and maintain a comprehensive office manual to support member participation in Co op operations. • Provide cover for colleagues during absences to maintain continuity of essential functions. • Undertake additional reasonable duties aligned with the Co op's mission and agreed with the Line Manager or MC officers; boundaries of authority should be confirmed and documented as needed. Person Specification 1. Qualifications & Knowledge - Essential Minimum of 3 A levels or equivalent, with a good general standard of education. Strong understanding of housing management principles and practices, including governance arrangements for housing providers and co operatives. Knowledge of relevant housing legislation and regulatory frameworks, including RSH, Homes England, and the Housing Ombudsman. Clear understanding of data protection and confidentiality principles (GDPR). Desirable Qualifications Degree level education or equivalent. CIH Level 4 or 5 qualification or working towards this. Understanding of co operative governance structures and principles. 2. Experience - Essential Demonstrable experience in housing management or a closely related field. Proven ability to build and maintain positive relationships with diverse stakeholders (residents, committees, external agencies). Track record of delivering excellent customer service, including effective complaint handling and resolution. Experience liaising with external contractors and service providers. Experience in policy and procedure development and implementation. Experience of governance and record keeping, including minute taking and report writing. Proficiency using the Microsoft Office suite and relevant housing management systems (e.g., CHICS or similar). Desirable Experience Experience working within co operatives or member led organisations. Experience supporting democratic, participatory decision making environments. 3. Skills & Abilities Excellent organisational and time management skills, with the ability to prioritise and manage multiple tasks. Strong written and verbal communication skills, adaptable to a wide range of audiences. Ability to work independently and collaboratively, demonstrating initiative, flexibility, and problem solving capability. Strong numerical skills and proficiency with databases and relevant software. For further information and details of how to apply, please visit our website . Closing date: Monday 30 March
Mar 17, 2026
Full time
Location: SHC Office, Seymour Buildings, with occasional visits to Daventry Street and Grove Dwellings; occasional remote working at Line Manager's discretion Hours: 21 hours per week, including an average of two evening meetings per month Salary: £49,000 pro rata Contract Type: Fixed term, 18 months Reporting to: Line Manager designated by the Management Committee (MC) Seymour Housing Co operative (SHC) was founded in 1976. We are driven by co operative values and democratic participation, and we aim to provide high quality, affordable housing for people who understand and support co operative living. We are seeking an experienced and motivated Housing & Co operative Services Manager to join our small, dedicated team. You will work closely with our Maintenance Manager and external service providers, and you will report to the Management Committee, through the designated Staff Line Manager. About the Role You will deliver high quality housing management services, support governance and record keeping, maintain strong, positive relationships with residents and partners, and ensure compliance with Co op policies, GDPR and regulatory standards. What We're Looking For If you are a motivated housing professional looking for a role where your work directly supports a democratic community, we would love to hear from you. You combine a deep commitment to co-operative values with a proven track record in housing management and delivering excellent customer service. You excel at working collaboratively with diverse members, committees, and external agencies and possess strong organisational and problem-solving skills. Overall, Purpose of the Role To deliver a professional, proactive housing management service for tenants and applicants, oversee day to day Co op operations, and ensure high quality administrative, governance, and service delivery support to the Management Committee (MC). The role includes responsibility for managing external contractors and ensuring compliance with relevant legislation, policies, and regulatory requirements. Key Responsibilities 1. Housing Management • Lead and coordinate day to day housing management operations, ensuring efficient service delivery and high quality tenant support. • Prepare and issue tenancy agreements, Good Neighbour Agreements and share certificates on behalf of the Co op. • Provide guidance on transfers, mutual exchanges and other housing options. • Enforce tenancy terms, working with the Maintenance Manager to ensure properties remain in good condition. • Conduct regular tenancy audits to maintain accurate member records. • Act as the Complaints Officer, resolving complaints in line with Co op policies and the Housing Ombudsman's Complaint Handling Code requirements, and providing required data and updates to the MC. • Liaise with local authorities and relevant agencies, providing timely updates to the MC • Serve as the Co op's designated safeguarding lead and escalate concerns to appropriate authorities. 2. Allocations and Lettings • Maintain records of property allocations in line with nomination agreements. • Monitor relevant housing legislation and advise the Allocations Subcommittee (ASC) and MC on necessary policy updates. • Service the ASC and support the convenor. • Organise and administer allocations panels, communicating outcomes to applicants and requesting additional documentation when needed. • Maintain and monitor the internal transfer list, ensuring accuracy, eligibility verification and prevention of fraudulent claims. • Complete thorough applicant checks to ensure eligibility and detect fraudulent applications. • Ensure efficient void turnaround to minimise income loss. 3. Co op Governance • Monitor changes in housing legislation and regulation and advise the MC when these require policy or procedural changes. • Circulate updated or new policies to all members. • Ensure the Co op meets statutory and regulatory requirements and follows good practice. • Develop initiatives to increase member engagement and participation in governance and committee work. • Provide administrative support to the MC and subcommittees, including preparing and issuing agendas, minutes, and reports within required deadlines (7 days prior). • Assist the Secretary with AGM organisation, including minutes, timely document distribution and facilitation of the nomination and election process. • Maintain clear, accessible informational resources to support member understanding of policies, procedures and Co op values. • Identify and coordinate training opportunities for MC members, subcommittee members, officers, volunteers and staff. 4. Financial and Legal Management Working within the authority delegated by the MC: • Liaise with the outsourced rent management provider to produce arrears reports, monitor repayment agreements and ensure arrears actions follow Co op policy. • Support members with housing benefit claims when required. • Represent the Co op in County Court matters (including arrears cases) and accompany bailiffs where necessary. • Arrange insurance renewals and obtain tenders when required. • Support the Treasurer, Finance Subcommittee and Maintenance Manager in preparing the annual budget. • Assist the Treasurer with calculations of rent and service charge increases and prepare communications to tenants. • Liaise with accountants and auditors as required. • Submit audited accounts and required documents to external bodies within deadlines. • Maintain petty cash records and manage the deposit of income from the Seymour Building laundries. 5. Office Administration and General Responsibilities • Ensure smooth day to day operation of the Co op office and maintain a professional, welcoming environment. • Oversee incoming and outgoing communications, ensuring timely and appropriate responses. • Maintain accurate, compliant electronic and physical records using relevant systems (including CHICs). • Coordinate with the Maintenance Manager, MC officers, managing agents and consultants to support efficient Co op operations. • Adhere to all Co op rules, policies and procedures including complaints, data protection, confidentiality, health and safety, equal opportunities, fraud prevention and value for money requirements. • Maintain strict confidentiality regarding members, finances and Co op operations. • Develop and maintain a comprehensive office manual to support member participation in Co op operations. • Provide cover for colleagues during absences to maintain continuity of essential functions. • Undertake additional reasonable duties aligned with the Co op's mission and agreed with the Line Manager or MC officers; boundaries of authority should be confirmed and documented as needed. Person Specification 1. Qualifications & Knowledge - Essential Minimum of 3 A levels or equivalent, with a good general standard of education. Strong understanding of housing management principles and practices, including governance arrangements for housing providers and co operatives. Knowledge of relevant housing legislation and regulatory frameworks, including RSH, Homes England, and the Housing Ombudsman. Clear understanding of data protection and confidentiality principles (GDPR). Desirable Qualifications Degree level education or equivalent. CIH Level 4 or 5 qualification or working towards this. Understanding of co operative governance structures and principles. 2. Experience - Essential Demonstrable experience in housing management or a closely related field. Proven ability to build and maintain positive relationships with diverse stakeholders (residents, committees, external agencies). Track record of delivering excellent customer service, including effective complaint handling and resolution. Experience liaising with external contractors and service providers. Experience in policy and procedure development and implementation. Experience of governance and record keeping, including minute taking and report writing. Proficiency using the Microsoft Office suite and relevant housing management systems (e.g., CHICS or similar). Desirable Experience Experience working within co operatives or member led organisations. Experience supporting democratic, participatory decision making environments. 3. Skills & Abilities Excellent organisational and time management skills, with the ability to prioritise and manage multiple tasks. Strong written and verbal communication skills, adaptable to a wide range of audiences. Ability to work independently and collaboratively, demonstrating initiative, flexibility, and problem solving capability. Strong numerical skills and proficiency with databases and relevant software. For further information and details of how to apply, please visit our website . Closing date: Monday 30 March
Wales Coast Path Advisor Role ID: 201380 Location: Flexible in North Wales Grade/Salary range: 5: £37,594 - £41,428 Working pattern: Full time Contract type: Permanent Closing date: 12/04/2026 Welsh Language level: B2 - Upper Intermediate The role Do you have a passion for getting people outdoors? Do you enjoy working with others and do you have technical mapping knowledge and GIS skills? Join us in connecting people with nature on the iconic Wales Coast Path. NRW manages the Wales Coast Path in partnership; with funding provided by Welsh Government to maintain, develop and promote the path. As the Wales Coast Path Officer (North) you will play a vital role working and collaborating with colleagues in NRW and Flintshire, Denbighshire, Conwy and Anglesey councils to develop and champion the path in the region. You will have a good understanding of public access needs and carry out a range of tasks both outdoors and indoors. From carrying out the path condition survey, administering funding, advising local authorities on projects, using and administering the CAMS Geographic Information System to monitor impact, report on progress and inform planning. Reporting to the Outdoor Access and Recreation Team leader, you will also work closely with colleagues who lead on promotion, inclusivity, biodiversity and policy to help people of all abilities and backgrounds enjoy the Wales Coast Path. Driving is essential to this role. You must hold a full and current UK driving license. As an organisation we support flexible working. You will be contracted to an NRW office within the area above and a suitable hybrid working pattern will be agreed on appointment. Any regular face to face meetings or training will be planned in advance. Interviews will take place week commencing 20 April 2026 through Microsoft Teams. Successful applicants will be subject to a satisfactory Disclosure and Barring Service Check (DBS) check. Appointments are normally made within 4 to 8 weeks of the closing date. What you will do Prepare technical assessments, drawing on a range of information and data sources. Support the preparation of material to inform the development of NRW, WG and other Partners policy, statutory advice and guidance documents; Prepare the development of procedures, tools and guidance and lead the delivery of new ways of working. Provide regular accurate information to managers on progress, to adapt and ensure delivery of work to time and cost. Liaise with relevant NRW staff regarding interactions between Access and other land uses to ensure the timely and effective delivery of project, policy or strategy obligations. Project manage small evidence projects, in line with the agreed evidence programme. Support engagement with sectors, partners, Welsh Government; Visit Wales, Local Authorities; Welsh NGO's and other Environment bodies in Wales and the UK; and be a primary point of contact for customer queries related to your WCP section. Maintain knowledge of the outdoor recreation and access sector identifying the implications of legislative, technology and market changes for Natural Resources Wales and the Wales Coast Path. Contribute to task and finish groups, commissioned through the Business Boards, to prepare defined products as required. Undertake health and safety duties and responsibilities appropriate to the post Be committed to Natural Resources Wales Equal Opportunities and Diversity Policy, together with an understanding of how it operates within the responsibilities of the post Be committed to your own development through the effective use of your personal development plan (known as Sgwrs). Any other reasonable duties requested commensurate with the grade of this role. Your qualifications, experience, knowledge and skills In your application and interview you will be asked to demonstrate the following skills and experience using the STAR method. Knowledge of Welsh, UK and EU legislation related to outdoor access and recreation, long distance routes and public rights of way; Welsh, UK Government policy drivers relevant to the WCP, and the issues and opportunities in Wales. Experience of specialist/technical analysis and interpreting a range of environmental and outdoor access information and data; analysing large data sets; interpreting and applying relevant legislation. Competence in a range of IT software, specifically Geographic Information Systems and the suite of Microsoft Office software. Working with/in outdoor access & recreation sector, local authorities, landowners and managers; WCP national and regional groupings; representatives of outdoor/countryside organisations and voluntary bodies. Working in a programme and project management environment with Project Management experience and qualifications. Share your knowledge and expertise to help solve problems, supporting all Heads of Business in EPP as required. Hold a current full UK valid licence to drive NRW fleet vehicles (cars and vans). Welsh Language level requirements Essential: Level B2 - Upper intermediate level
Mar 17, 2026
Full time
Wales Coast Path Advisor Role ID: 201380 Location: Flexible in North Wales Grade/Salary range: 5: £37,594 - £41,428 Working pattern: Full time Contract type: Permanent Closing date: 12/04/2026 Welsh Language level: B2 - Upper Intermediate The role Do you have a passion for getting people outdoors? Do you enjoy working with others and do you have technical mapping knowledge and GIS skills? Join us in connecting people with nature on the iconic Wales Coast Path. NRW manages the Wales Coast Path in partnership; with funding provided by Welsh Government to maintain, develop and promote the path. As the Wales Coast Path Officer (North) you will play a vital role working and collaborating with colleagues in NRW and Flintshire, Denbighshire, Conwy and Anglesey councils to develop and champion the path in the region. You will have a good understanding of public access needs and carry out a range of tasks both outdoors and indoors. From carrying out the path condition survey, administering funding, advising local authorities on projects, using and administering the CAMS Geographic Information System to monitor impact, report on progress and inform planning. Reporting to the Outdoor Access and Recreation Team leader, you will also work closely with colleagues who lead on promotion, inclusivity, biodiversity and policy to help people of all abilities and backgrounds enjoy the Wales Coast Path. Driving is essential to this role. You must hold a full and current UK driving license. As an organisation we support flexible working. You will be contracted to an NRW office within the area above and a suitable hybrid working pattern will be agreed on appointment. Any regular face to face meetings or training will be planned in advance. Interviews will take place week commencing 20 April 2026 through Microsoft Teams. Successful applicants will be subject to a satisfactory Disclosure and Barring Service Check (DBS) check. Appointments are normally made within 4 to 8 weeks of the closing date. What you will do Prepare technical assessments, drawing on a range of information and data sources. Support the preparation of material to inform the development of NRW, WG and other Partners policy, statutory advice and guidance documents; Prepare the development of procedures, tools and guidance and lead the delivery of new ways of working. Provide regular accurate information to managers on progress, to adapt and ensure delivery of work to time and cost. Liaise with relevant NRW staff regarding interactions between Access and other land uses to ensure the timely and effective delivery of project, policy or strategy obligations. Project manage small evidence projects, in line with the agreed evidence programme. Support engagement with sectors, partners, Welsh Government; Visit Wales, Local Authorities; Welsh NGO's and other Environment bodies in Wales and the UK; and be a primary point of contact for customer queries related to your WCP section. Maintain knowledge of the outdoor recreation and access sector identifying the implications of legislative, technology and market changes for Natural Resources Wales and the Wales Coast Path. Contribute to task and finish groups, commissioned through the Business Boards, to prepare defined products as required. Undertake health and safety duties and responsibilities appropriate to the post Be committed to Natural Resources Wales Equal Opportunities and Diversity Policy, together with an understanding of how it operates within the responsibilities of the post Be committed to your own development through the effective use of your personal development plan (known as Sgwrs). Any other reasonable duties requested commensurate with the grade of this role. Your qualifications, experience, knowledge and skills In your application and interview you will be asked to demonstrate the following skills and experience using the STAR method. Knowledge of Welsh, UK and EU legislation related to outdoor access and recreation, long distance routes and public rights of way; Welsh, UK Government policy drivers relevant to the WCP, and the issues and opportunities in Wales. Experience of specialist/technical analysis and interpreting a range of environmental and outdoor access information and data; analysing large data sets; interpreting and applying relevant legislation. Competence in a range of IT software, specifically Geographic Information Systems and the suite of Microsoft Office software. Working with/in outdoor access & recreation sector, local authorities, landowners and managers; WCP national and regional groupings; representatives of outdoor/countryside organisations and voluntary bodies. Working in a programme and project management environment with Project Management experience and qualifications. Share your knowledge and expertise to help solve problems, supporting all Heads of Business in EPP as required. Hold a current full UK valid licence to drive NRW fleet vehicles (cars and vans). Welsh Language level requirements Essential: Level B2 - Upper intermediate level
Location: SHC Office, Seymour Buildings, with occasional visits to Daventry Street and Grove Dwellings; occasional remote working at Line Manager's discretion Hours: 21 hours per week, including an average of two evening meetings per month Salary: £49,000 pro rata Contract Type: Fixed term, 18 months Reporting to: Line Manager designated by the Management Committee (MC) Seymour Housing Co operative (SHC) was founded in 1976. We are driven by co operative values and democratic participation, and we aim to provide high quality, affordable housing for people who understand and support co operative living. We are seeking an experienced and motivated Housing & Co operative Services Manager to join our small, dedicated team. You will work closely with our Maintenance Manager and external service providers, and you will report to the Management Committee, through the designated Staff Line Manager. About the Role You will deliver high quality housing management services, support governance and record keeping, maintain strong, positive relationships with residents and partners, and ensure compliance with Co op policies, GDPR and regulatory standards. What We're Looking For If you are a motivated housing professional looking for a role where your work directly supports a democratic community, we would love to hear from you. You combine a deep commitment to co-operative values with a proven track record in housing management and delivering excellent customer service. You excel at working collaboratively with diverse members, committees, and external agencies and possess strong organisational and problem-solving skills. Overall, Purpose of the Role To deliver a professional, proactive housing management service for tenants and applicants, oversee day to day Co op operations, and ensure high quality administrative, governance, and service delivery support to the Management Committee (MC). The role includes responsibility for managing external contractors and ensuring compliance with relevant legislation, policies, and regulatory requirements. Key Responsibilities 1. Housing Management • Lead and coordinate day to day housing management operations, ensuring efficient service delivery and high quality tenant support. • Prepare and issue tenancy agreements, Good Neighbour Agreements and share certificates on behalf of the Co op. • Provide guidance on transfers, mutual exchanges and other housing options. • Enforce tenancy terms, working with the Maintenance Manager to ensure properties remain in good condition. • Conduct regular tenancy audits to maintain accurate member records. • Act as the Complaints Officer, resolving complaints in line with Co op policies and the Housing Ombudsman's Complaint Handling Code requirements, and providing required data and updates to the MC. • Liaise with local authorities and relevant agencies, providing timely updates to the MC • Serve as the Co op's designated safeguarding lead and escalate concerns to appropriate authorities. 2. Allocations and Lettings • Maintain records of property allocations in line with nomination agreements. • Monitor relevant housing legislation and advise the Allocations Subcommittee (ASC) and MC on necessary policy updates. • Service the ASC and support the convenor. • Organise and administer allocations panels, communicating outcomes to applicants and requesting additional documentation when needed. • Maintain and monitor the internal transfer list, ensuring accuracy, eligibility verification and prevention of fraudulent claims. • Complete thorough applicant checks to ensure eligibility and detect fraudulent applications. • Ensure efficient void turnaround to minimise income loss. 3. Co op Governance • Monitor changes in housing legislation and regulation and advise the MC when these require policy or procedural changes. • Circulate updated or new policies to all members. • Ensure the Co op meets statutory and regulatory requirements and follows good practice. • Develop initiatives to increase member engagement and participation in governance and committee work. • Provide administrative support to the MC and subcommittees, including preparing and issuing agendas, minutes, and reports within required deadlines (7 days prior). • Assist the Secretary with AGM organisation, including minutes, timely document distribution and facilitation of the nomination and election process. • Maintain clear, accessible informational resources to support member understanding of policies, procedures and Co op values. • Identify and coordinate training opportunities for MC members, subcommittee members, officers, volunteers and staff. 4. Financial and Legal Management Working within the authority delegated by the MC: • Liaise with the outsourced rent management provider to produce arrears reports, monitor repayment agreements and ensure arrears actions follow Co op policy. • Support members with housing benefit claims when required. • Represent the Co op in County Court matters (including arrears cases) and accompany bailiffs where necessary. • Arrange insurance renewals and obtain tenders when required. • Support the Treasurer, Finance Subcommittee and Maintenance Manager in preparing the annual budget. • Assist the Treasurer with calculations of rent and service charge increases and prepare communications to tenants. • Liaise with accountants and auditors as required. • Submit audited accounts and required documents to external bodies within deadlines. • Maintain petty cash records and manage the deposit of income from the Seymour Building laundries. 5. Office Administration and General Responsibilities • Ensure smooth day to day operation of the Co op office and maintain a professional, welcoming environment. • Oversee incoming and outgoing communications, ensuring timely and appropriate responses. • Maintain accurate, compliant electronic and physical records using relevant systems (including CHICs). • Coordinate with the Maintenance Manager, MC officers, managing agents and consultants to support efficient Co op operations. • Adhere to all Co op rules, policies and procedures including complaints, data protection, confidentiality, health and safety, equal opportunities, fraud prevention and value for money requirements. • Maintain strict confidentiality regarding members, finances and Co op operations. • Develop and maintain a comprehensive office manual to support member participation in Co op operations. • Provide cover for colleagues during absences to maintain continuity of essential functions. • Undertake additional reasonable duties aligned with the Co op's mission and agreed with the Line Manager or MC officers; boundaries of authority should be confirmed and documented as needed. Person Specification 1. Qualifications & Knowledge - Essential Minimum of 3 A levels or equivalent, with a good general standard of education. Strong understanding of housing management principles and practices, including governance arrangements for housing providers and co operatives. Knowledge of relevant housing legislation and regulatory frameworks, including RSH, Homes England, and the Housing Ombudsman. Clear understanding of data protection and confidentiality principles (GDPR). Desirable Qualifications Degree level education or equivalent. CIH Level 4 or 5 qualification or working towards this. Understanding of co operative governance structures and principles. 2. Experience - Essential Demonstrable experience in housing management or a closely related field. Proven ability to build and maintain positive relationships with diverse stakeholders (residents, committees, external agencies). Track record of delivering excellent customer service, including effective complaint handling and resolution. Experience liaising with external contractors and service providers. Experience in policy and procedure development and implementation. Experience of governance and record keeping, including minute taking and report writing. Proficiency using the Microsoft Office suite and relevant housing management systems (e.g., CHICS or similar). Desirable Experience Experience working within co operatives or member led organisations. Experience supporting democratic, participatory decision making environments. 3. Skills & Abilities Excellent organisational and time management skills, with the ability to prioritise and manage multiple tasks. Strong written and verbal communication skills, adaptable to a wide range of audiences. Ability to work independently and collaboratively, demonstrating initiative, flexibility, and problem solving capability. Strong numerical skills and proficiency with databases and relevant software. For further information and details of how to apply, please visit our website . Closing date: Monday 30 March
Mar 17, 2026
Full time
Location: SHC Office, Seymour Buildings, with occasional visits to Daventry Street and Grove Dwellings; occasional remote working at Line Manager's discretion Hours: 21 hours per week, including an average of two evening meetings per month Salary: £49,000 pro rata Contract Type: Fixed term, 18 months Reporting to: Line Manager designated by the Management Committee (MC) Seymour Housing Co operative (SHC) was founded in 1976. We are driven by co operative values and democratic participation, and we aim to provide high quality, affordable housing for people who understand and support co operative living. We are seeking an experienced and motivated Housing & Co operative Services Manager to join our small, dedicated team. You will work closely with our Maintenance Manager and external service providers, and you will report to the Management Committee, through the designated Staff Line Manager. About the Role You will deliver high quality housing management services, support governance and record keeping, maintain strong, positive relationships with residents and partners, and ensure compliance with Co op policies, GDPR and regulatory standards. What We're Looking For If you are a motivated housing professional looking for a role where your work directly supports a democratic community, we would love to hear from you. You combine a deep commitment to co-operative values with a proven track record in housing management and delivering excellent customer service. You excel at working collaboratively with diverse members, committees, and external agencies and possess strong organisational and problem-solving skills. Overall, Purpose of the Role To deliver a professional, proactive housing management service for tenants and applicants, oversee day to day Co op operations, and ensure high quality administrative, governance, and service delivery support to the Management Committee (MC). The role includes responsibility for managing external contractors and ensuring compliance with relevant legislation, policies, and regulatory requirements. Key Responsibilities 1. Housing Management • Lead and coordinate day to day housing management operations, ensuring efficient service delivery and high quality tenant support. • Prepare and issue tenancy agreements, Good Neighbour Agreements and share certificates on behalf of the Co op. • Provide guidance on transfers, mutual exchanges and other housing options. • Enforce tenancy terms, working with the Maintenance Manager to ensure properties remain in good condition. • Conduct regular tenancy audits to maintain accurate member records. • Act as the Complaints Officer, resolving complaints in line with Co op policies and the Housing Ombudsman's Complaint Handling Code requirements, and providing required data and updates to the MC. • Liaise with local authorities and relevant agencies, providing timely updates to the MC • Serve as the Co op's designated safeguarding lead and escalate concerns to appropriate authorities. 2. Allocations and Lettings • Maintain records of property allocations in line with nomination agreements. • Monitor relevant housing legislation and advise the Allocations Subcommittee (ASC) and MC on necessary policy updates. • Service the ASC and support the convenor. • Organise and administer allocations panels, communicating outcomes to applicants and requesting additional documentation when needed. • Maintain and monitor the internal transfer list, ensuring accuracy, eligibility verification and prevention of fraudulent claims. • Complete thorough applicant checks to ensure eligibility and detect fraudulent applications. • Ensure efficient void turnaround to minimise income loss. 3. Co op Governance • Monitor changes in housing legislation and regulation and advise the MC when these require policy or procedural changes. • Circulate updated or new policies to all members. • Ensure the Co op meets statutory and regulatory requirements and follows good practice. • Develop initiatives to increase member engagement and participation in governance and committee work. • Provide administrative support to the MC and subcommittees, including preparing and issuing agendas, minutes, and reports within required deadlines (7 days prior). • Assist the Secretary with AGM organisation, including minutes, timely document distribution and facilitation of the nomination and election process. • Maintain clear, accessible informational resources to support member understanding of policies, procedures and Co op values. • Identify and coordinate training opportunities for MC members, subcommittee members, officers, volunteers and staff. 4. Financial and Legal Management Working within the authority delegated by the MC: • Liaise with the outsourced rent management provider to produce arrears reports, monitor repayment agreements and ensure arrears actions follow Co op policy. • Support members with housing benefit claims when required. • Represent the Co op in County Court matters (including arrears cases) and accompany bailiffs where necessary. • Arrange insurance renewals and obtain tenders when required. • Support the Treasurer, Finance Subcommittee and Maintenance Manager in preparing the annual budget. • Assist the Treasurer with calculations of rent and service charge increases and prepare communications to tenants. • Liaise with accountants and auditors as required. • Submit audited accounts and required documents to external bodies within deadlines. • Maintain petty cash records and manage the deposit of income from the Seymour Building laundries. 5. Office Administration and General Responsibilities • Ensure smooth day to day operation of the Co op office and maintain a professional, welcoming environment. • Oversee incoming and outgoing communications, ensuring timely and appropriate responses. • Maintain accurate, compliant electronic and physical records using relevant systems (including CHICs). • Coordinate with the Maintenance Manager, MC officers, managing agents and consultants to support efficient Co op operations. • Adhere to all Co op rules, policies and procedures including complaints, data protection, confidentiality, health and safety, equal opportunities, fraud prevention and value for money requirements. • Maintain strict confidentiality regarding members, finances and Co op operations. • Develop and maintain a comprehensive office manual to support member participation in Co op operations. • Provide cover for colleagues during absences to maintain continuity of essential functions. • Undertake additional reasonable duties aligned with the Co op's mission and agreed with the Line Manager or MC officers; boundaries of authority should be confirmed and documented as needed. Person Specification 1. Qualifications & Knowledge - Essential Minimum of 3 A levels or equivalent, with a good general standard of education. Strong understanding of housing management principles and practices, including governance arrangements for housing providers and co operatives. Knowledge of relevant housing legislation and regulatory frameworks, including RSH, Homes England, and the Housing Ombudsman. Clear understanding of data protection and confidentiality principles (GDPR). Desirable Qualifications Degree level education or equivalent. CIH Level 4 or 5 qualification or working towards this. Understanding of co operative governance structures and principles. 2. Experience - Essential Demonstrable experience in housing management or a closely related field. Proven ability to build and maintain positive relationships with diverse stakeholders (residents, committees, external agencies). Track record of delivering excellent customer service, including effective complaint handling and resolution. Experience liaising with external contractors and service providers. Experience in policy and procedure development and implementation. Experience of governance and record keeping, including minute taking and report writing. Proficiency using the Microsoft Office suite and relevant housing management systems (e.g., CHICS or similar). Desirable Experience Experience working within co operatives or member led organisations. Experience supporting democratic, participatory decision making environments. 3. Skills & Abilities Excellent organisational and time management skills, with the ability to prioritise and manage multiple tasks. Strong written and verbal communication skills, adaptable to a wide range of audiences. Ability to work independently and collaboratively, demonstrating initiative, flexibility, and problem solving capability. Strong numerical skills and proficiency with databases and relevant software. For further information and details of how to apply, please visit our website . Closing date: Monday 30 March
Hi, we're Back Market. We're here to help make tech reliable, affordable, and better than new. We're a global marketplace for refurbished devices, helping lower our collective environmental impact by providing trustworthy, affordable tech with 92% less carbon emissions than new. Yep, you read that right. Turns out refurbished tech is way better for the planet than new. In fact, With every device purchased on Back Market, our positive impact on the planet grows. From our Customer Care representatives to our software engineer, every individual at Back Market cuts the planet - and consumers - a break. Our mission is simple: to do more with what we already have. Are you ready to join us? You'll be the solo UK operator of our brand new London Innovation Lab - part quality detective, part tech evangelist, part public face of Back Market UK. Think: disassembling phones live on TV, auditing sellers on-site, and helping shape what quality refurbishment looks like at scale. London (Waterloo Station) Permanent contract 1 remote day/week YOUR MISSION (IF YOU ACCEPT IT) What you'll work on: Run weekly mystery orders: Order, inspect, and disassemble devices end-to-end (packaging, battery, accessories) to audit seller quality and ensure compliance with Back Market standards Own all UK media and public outreach - Lead press interviews, TV appearances, influencer workshops, and live device demonstrations. You'll be the UK equivalent of our France and US lab experts who appear on major media outlets Operate and architect the Innovation Lab - Host press conferences, investor roadshows, and client discovery workshops that showcase Back Market's leadership in refurbishment technology Conduct on-site seller audits - Visit UK factories to collect insights, identify quality issues, and translate findings into actionable improvement plans for Seller Success Managers Advise sellers on optimization - Build a knowledge network and curate a catalog of components, machines, and software at negotiated prices to help sellers achieve refurbishment excellence Solve cross-functional quality challenges - Work with Care, Legal, Marketing, and SSMs to develop solutions (test protocols, FAQs, software) for complex merchant and customer issues Reality check: The job is 70% quality control, 20% public-facing work, and 10% creative problem-solving - so you need to love both the meticulous work AND the spotlight. YOU ARE IN THE RIGHT PLACE IF: Must-haves: You have 5+ years of experience in the electronic repair and maintenance industry You have deep knowledge of tools, diagnostic software, and technical procedures for refurbishing electronic products You are a confident public speaker who can disassemble a phone live on camera, lead media interviews in English, and present to investors - this isn't optional, it's 20% of the role and growing You are analytically sharp - you can identify root causes and turn findings into concrete recommendations You are rigorous and organized - managing mystery order tracking, refunds, and reporting is part of the daily routine You are passionate about technology, sustainability, and the circular economy Nice-to-haves: You have experience working in certified Apple repair centers or as an Apple Genius Bar technician You have a background specifically in the refurbishment industry You are familiar with semi-automated testing software or device diagnostic tools You have previous media or public speaking experience (YouTube, podcasts, tech events) WHY SHOULD YOU JOIN US? At Back Market, we're committed to hiring and supporting diverse teams of people from all backgrounds, experiences, and perspectives : it's one of the reasons we're such a high-scoring certified B Corp company (93.2). No matter your role and seniority level, you'll enjoy impact-driven work with hands-on career development in an innovative, driven, and fast-paced environment : with benefits to match, like: A mission-driven work environment where your day-to-day makes an impact on the planet. Seriously. Hybrid work environment, with 1 remote day per week and 1 remote work week per quarter Employee Resource Groups, including mentorship programs, comprehensive accessibility policies, and cultural competency training At Back Market, we strive to create a workplace that embodies the world we're trying to change. We've embedded our diversity, equity, and inclusion principles into our DNA : from dedicated staff to employee resource groups to our company values. We know that the perfect background for a role doesn't mean the perfect fit : we encourage you to apply even if you feel you may not tick every box. If reasonable accommodations are needed for the interview process, please do not hesitate to discuss this with the Talent Acquisition Team.
Mar 17, 2026
Full time
Hi, we're Back Market. We're here to help make tech reliable, affordable, and better than new. We're a global marketplace for refurbished devices, helping lower our collective environmental impact by providing trustworthy, affordable tech with 92% less carbon emissions than new. Yep, you read that right. Turns out refurbished tech is way better for the planet than new. In fact, With every device purchased on Back Market, our positive impact on the planet grows. From our Customer Care representatives to our software engineer, every individual at Back Market cuts the planet - and consumers - a break. Our mission is simple: to do more with what we already have. Are you ready to join us? You'll be the solo UK operator of our brand new London Innovation Lab - part quality detective, part tech evangelist, part public face of Back Market UK. Think: disassembling phones live on TV, auditing sellers on-site, and helping shape what quality refurbishment looks like at scale. London (Waterloo Station) Permanent contract 1 remote day/week YOUR MISSION (IF YOU ACCEPT IT) What you'll work on: Run weekly mystery orders: Order, inspect, and disassemble devices end-to-end (packaging, battery, accessories) to audit seller quality and ensure compliance with Back Market standards Own all UK media and public outreach - Lead press interviews, TV appearances, influencer workshops, and live device demonstrations. You'll be the UK equivalent of our France and US lab experts who appear on major media outlets Operate and architect the Innovation Lab - Host press conferences, investor roadshows, and client discovery workshops that showcase Back Market's leadership in refurbishment technology Conduct on-site seller audits - Visit UK factories to collect insights, identify quality issues, and translate findings into actionable improvement plans for Seller Success Managers Advise sellers on optimization - Build a knowledge network and curate a catalog of components, machines, and software at negotiated prices to help sellers achieve refurbishment excellence Solve cross-functional quality challenges - Work with Care, Legal, Marketing, and SSMs to develop solutions (test protocols, FAQs, software) for complex merchant and customer issues Reality check: The job is 70% quality control, 20% public-facing work, and 10% creative problem-solving - so you need to love both the meticulous work AND the spotlight. YOU ARE IN THE RIGHT PLACE IF: Must-haves: You have 5+ years of experience in the electronic repair and maintenance industry You have deep knowledge of tools, diagnostic software, and technical procedures for refurbishing electronic products You are a confident public speaker who can disassemble a phone live on camera, lead media interviews in English, and present to investors - this isn't optional, it's 20% of the role and growing You are analytically sharp - you can identify root causes and turn findings into concrete recommendations You are rigorous and organized - managing mystery order tracking, refunds, and reporting is part of the daily routine You are passionate about technology, sustainability, and the circular economy Nice-to-haves: You have experience working in certified Apple repair centers or as an Apple Genius Bar technician You have a background specifically in the refurbishment industry You are familiar with semi-automated testing software or device diagnostic tools You have previous media or public speaking experience (YouTube, podcasts, tech events) WHY SHOULD YOU JOIN US? At Back Market, we're committed to hiring and supporting diverse teams of people from all backgrounds, experiences, and perspectives : it's one of the reasons we're such a high-scoring certified B Corp company (93.2). No matter your role and seniority level, you'll enjoy impact-driven work with hands-on career development in an innovative, driven, and fast-paced environment : with benefits to match, like: A mission-driven work environment where your day-to-day makes an impact on the planet. Seriously. Hybrid work environment, with 1 remote day per week and 1 remote work week per quarter Employee Resource Groups, including mentorship programs, comprehensive accessibility policies, and cultural competency training At Back Market, we strive to create a workplace that embodies the world we're trying to change. We've embedded our diversity, equity, and inclusion principles into our DNA : from dedicated staff to employee resource groups to our company values. We know that the perfect background for a role doesn't mean the perfect fit : we encourage you to apply even if you feel you may not tick every box. If reasonable accommodations are needed for the interview process, please do not hesitate to discuss this with the Talent Acquisition Team.
IT Sales: Business Development Manager Hardware/IT Infrastructure Location: UK Wide Salary: £60k-£80k BASIC, £120k-£200k OTE + Car Allowance + Benefits Ref: (phone number removed) Role: This well-established IT Infrastructure and Data Software provider is seeking a new business software sales professional to come onboard and join a highly motivated and determined team as our client looks to continue to augment its UK operation. This is a role where you will be committed to selling an array of our client s data, cybersecurity and AI solutions, alongside their cloud and on-premise infrastructure, primarily into private sector organisations (key sectors include banking and insurance) as they continue to progress their premier partnership status with several prominent vendors. Ideally, candidates will be self-motivated, new business hunters, with a proactive attitude and experienced in selling IT infrastructure solutions. It is critical that you are solution sales led and focused on achieving coveted results, with the capability to develop long-term, fruitful relationships. This is a fantastic opening to join a company who offer exceptional earnings opportunities and genuine career advancement to sales leadership within 2-3 years, for the successful candidate. Required: Proven track record of new logo wins Experience selling IT infrastructure Private sector sales background Driven, tenacious and determined to succeed Beneficial: Stable career record Experience selling cyber security software solutions Sold into the financial services sector (banking/insurance) To apply: Call Harry Atwal on (phone number removed) or email: (url removed) Please note: All candidates must be eligible to work and live in the UK. Please do not apply unless you have the required experience. All applications without the required experience will be unsuccessful. Reimin Reid We specialise in the placement of SaaS Sales Professionals. If you are looking for a new role and sell software and/or IT solutions and services, we would love to talk to you. Especially if you are currently holding/or have held the following positions: Business/Sales Development Representative Account Executive/Sales Executive/Senior Sales Executive Account Manager/Account Director Business Development Executive/Manager Partner/Channel/Alliance Manager Sales Manager/Sales Director/VP Sales/CRO etc.
Mar 17, 2026
Full time
IT Sales: Business Development Manager Hardware/IT Infrastructure Location: UK Wide Salary: £60k-£80k BASIC, £120k-£200k OTE + Car Allowance + Benefits Ref: (phone number removed) Role: This well-established IT Infrastructure and Data Software provider is seeking a new business software sales professional to come onboard and join a highly motivated and determined team as our client looks to continue to augment its UK operation. This is a role where you will be committed to selling an array of our client s data, cybersecurity and AI solutions, alongside their cloud and on-premise infrastructure, primarily into private sector organisations (key sectors include banking and insurance) as they continue to progress their premier partnership status with several prominent vendors. Ideally, candidates will be self-motivated, new business hunters, with a proactive attitude and experienced in selling IT infrastructure solutions. It is critical that you are solution sales led and focused on achieving coveted results, with the capability to develop long-term, fruitful relationships. This is a fantastic opening to join a company who offer exceptional earnings opportunities and genuine career advancement to sales leadership within 2-3 years, for the successful candidate. Required: Proven track record of new logo wins Experience selling IT infrastructure Private sector sales background Driven, tenacious and determined to succeed Beneficial: Stable career record Experience selling cyber security software solutions Sold into the financial services sector (banking/insurance) To apply: Call Harry Atwal on (phone number removed) or email: (url removed) Please note: All candidates must be eligible to work and live in the UK. Please do not apply unless you have the required experience. All applications without the required experience will be unsuccessful. Reimin Reid We specialise in the placement of SaaS Sales Professionals. If you are looking for a new role and sell software and/or IT solutions and services, we would love to talk to you. Especially if you are currently holding/or have held the following positions: Business/Sales Development Representative Account Executive/Sales Executive/Senior Sales Executive Account Manager/Account Director Business Development Executive/Manager Partner/Channel/Alliance Manager Sales Manager/Sales Director/VP Sales/CRO etc.
AMR - Specialist Property Recruiters
Radlett, Hertfordshire
Lettings Manager Are you a dynamic and results-driven professional with a passion for Residential Lettings? Do you thrive in a fast-paced environment and enjoy building strong relationships with clients and tenants? If so, we have an exciting opportunity for you! Located in South Herts, this established agency is dedicated to providing exceptional service and innovative solutions. With a strong reputation for excellence, they manage a diverse portfolio of residential properties and take pride in delivering outstanding customer satisfaction. As a Lettings Manager, you will be at the forefront of our operations, overseeing all aspects of the lettings process. Your responsibilities will include: Managing property viewings and tenant applications Negotiating and finalizing tenancy agreements Conducting property inspections and ensuring compliance with regulations Building and maintaining strong relationships with landlords and tenants Marketing properties to attract potential tenants Handling inquiries and resolving any issues that may arise during tenancies Key Requirements: Proven experience in lettings or property management Strong communication and negotiation skills Excellent organizational and multitasking abilities In-depth knowledge of local property market and regulations Proficiency in property management software A proactive and customer-focused approach Why Join? Competitive salary and performance-based incentives Opportunities for professional growth and development Supportive and collaborative team environment Modern office located in this popular Buckinghamshire location How to Apply: If you are ready to take your career to the next level and make a significant impact in the property management industry, we would love to hear from you! Please send your CV and a cover letter outlining your experience and why you are the perfect fit for this role.
Mar 17, 2026
Full time
Lettings Manager Are you a dynamic and results-driven professional with a passion for Residential Lettings? Do you thrive in a fast-paced environment and enjoy building strong relationships with clients and tenants? If so, we have an exciting opportunity for you! Located in South Herts, this established agency is dedicated to providing exceptional service and innovative solutions. With a strong reputation for excellence, they manage a diverse portfolio of residential properties and take pride in delivering outstanding customer satisfaction. As a Lettings Manager, you will be at the forefront of our operations, overseeing all aspects of the lettings process. Your responsibilities will include: Managing property viewings and tenant applications Negotiating and finalizing tenancy agreements Conducting property inspections and ensuring compliance with regulations Building and maintaining strong relationships with landlords and tenants Marketing properties to attract potential tenants Handling inquiries and resolving any issues that may arise during tenancies Key Requirements: Proven experience in lettings or property management Strong communication and negotiation skills Excellent organizational and multitasking abilities In-depth knowledge of local property market and regulations Proficiency in property management software A proactive and customer-focused approach Why Join? Competitive salary and performance-based incentives Opportunities for professional growth and development Supportive and collaborative team environment Modern office located in this popular Buckinghamshire location How to Apply: If you are ready to take your career to the next level and make a significant impact in the property management industry, we would love to hear from you! Please send your CV and a cover letter outlining your experience and why you are the perfect fit for this role.
Morson is working with the UK's leading defence manufacturer, seeking a talented Principal Quality Engineer to join the team at the Barrow in Furness site. Role Description The Principal Quality Engineer will provide support to the Quality Function, ensuring compliance with the local Quality Business Management System. As a competent Quality professional, you will manage your tasks, deliver results, and escalate any problem areas. You will also provide guidance to more junior members of the immediate team. This role involves conducting specialist Quality activities in areas such as Quality Assurance, Supplier Quality Assurance, Supplier Improvements, Quality Engineering, Quality Reporting, Quality Systems, Quality Records, Strategic Manufacturing, Field Engineers, Receipt Inspection, and Site Redevelopment Programme. Core Duties As a fully contributing member of the Quality team, you will work collaboratively to achieve our goals. It is essential to demonstrate SHE and responsible business behaviours in this role. You should have a clear understanding of and be able to develop the local Management System documentation, such as policies, procedures, workmanship standards, risk assessments, and processes in your related area. You will support the management of non-conformance resolution and corrective actions with key stakeholders and process owners. Conducting Quality investigations is a key responsibility of this role. You must have the ability to analyse data effectively, identifying themes and implementing corrective actions. Be an active contributor in working groups, ensuring deliverables are achieved and learning from experience (LfE) is captured and applied. As a Principal Quality Engineer, you should be capable of leading and driving a scope of work. Utilise company computer systems and software as appropriate. Be able to articulate and deliver Quality objectives. Support departmental reviews and liaise with the customer when required. Critique and tailor issues and ideas in written reports and presentations to ensure accuracy and clarity of meaning. Support the delivery of results through continuous improvement activities. Knowledge: Knowledge of ISO 9001/ EN9100 standards is required for this role. Understand the Business Management Systems, Operational Framework, and Operational Assurance process. Product safety should be a priority for you. Understand the importance of cross-functional integration. Export requirements knowledge, such as International Traffic in Arms Regulations (ITAR), is necessary for this role (where applicable). Skills: You should have the ability to interpret specifications, procedures, and contract requirements. Experience with Root Cause Analysis (RCA) methodologies, such as Fishbone, 5 Why, relationship diagrams, or six sigma, is essential for gathering and analysing evidence cross-functionally. Demonstrate effective action management and verification skills. Be an effective stakeholder manager, including with the customer. Qualifications: You must have an HNC or degree in an appropriate technical discipline or equivalent experience. Be a qualified Quality professional with lead auditor status or equivalent experience. If you are interested in applying for this position, please submit an up-to-date CV
Mar 17, 2026
Contractor
Morson is working with the UK's leading defence manufacturer, seeking a talented Principal Quality Engineer to join the team at the Barrow in Furness site. Role Description The Principal Quality Engineer will provide support to the Quality Function, ensuring compliance with the local Quality Business Management System. As a competent Quality professional, you will manage your tasks, deliver results, and escalate any problem areas. You will also provide guidance to more junior members of the immediate team. This role involves conducting specialist Quality activities in areas such as Quality Assurance, Supplier Quality Assurance, Supplier Improvements, Quality Engineering, Quality Reporting, Quality Systems, Quality Records, Strategic Manufacturing, Field Engineers, Receipt Inspection, and Site Redevelopment Programme. Core Duties As a fully contributing member of the Quality team, you will work collaboratively to achieve our goals. It is essential to demonstrate SHE and responsible business behaviours in this role. You should have a clear understanding of and be able to develop the local Management System documentation, such as policies, procedures, workmanship standards, risk assessments, and processes in your related area. You will support the management of non-conformance resolution and corrective actions with key stakeholders and process owners. Conducting Quality investigations is a key responsibility of this role. You must have the ability to analyse data effectively, identifying themes and implementing corrective actions. Be an active contributor in working groups, ensuring deliverables are achieved and learning from experience (LfE) is captured and applied. As a Principal Quality Engineer, you should be capable of leading and driving a scope of work. Utilise company computer systems and software as appropriate. Be able to articulate and deliver Quality objectives. Support departmental reviews and liaise with the customer when required. Critique and tailor issues and ideas in written reports and presentations to ensure accuracy and clarity of meaning. Support the delivery of results through continuous improvement activities. Knowledge: Knowledge of ISO 9001/ EN9100 standards is required for this role. Understand the Business Management Systems, Operational Framework, and Operational Assurance process. Product safety should be a priority for you. Understand the importance of cross-functional integration. Export requirements knowledge, such as International Traffic in Arms Regulations (ITAR), is necessary for this role (where applicable). Skills: You should have the ability to interpret specifications, procedures, and contract requirements. Experience with Root Cause Analysis (RCA) methodologies, such as Fishbone, 5 Why, relationship diagrams, or six sigma, is essential for gathering and analysing evidence cross-functionally. Demonstrate effective action management and verification skills. Be an effective stakeholder manager, including with the customer. Qualifications: You must have an HNC or degree in an appropriate technical discipline or equivalent experience. Be a qualified Quality professional with lead auditor status or equivalent experience. If you are interested in applying for this position, please submit an up-to-date CV
White Collar Factory (95009), United Kingdom, London, London Senior Software Development Engineer - Velocity Black UK Velocity Black by Capital One harnesses the power of artificial intelligence, the warmth of human experts and the convenience of the latest interfaces to help high-performance people actualize the full potential of their lives. It's concierge, reimagined for the digital age. By harnessing 24/7 chat, AI, and mobile payments, we help our customers do more and be more in the digital age. From access to the hottest restaurants to guaranteed upgrades at the world's finest resorts. Make a custom request through the app and you will be chatting to our team within 1 minute, 24/7/365. What unites us are the values we share: the relentless pursuit and celebration of excellence, actualising the full potential of our lives, and impacting the world in a positive way. We are looking for talented software engineers to join our global Velocity Black by Capital One engineering team, with the opportunity to specialise in frontend, backend or work in a full stack capacity. As a Senior Software Development Engineer, you'll have the opportunity to be on the forefront of driving a major transformation with the marrying of these two innovative companies. Joining a startup deeply invested in technology with Capital One's entrepreneurial spirit and customer-first, tech-led culture, creates an environment where engineers can continue to disrupt the status quo to develop best-in-class customer experiences for the digital age. You will work in a small but passionate team, and have a great deal of autonomy. You should be self-driven, willing to take ownership, ask the right questions and seek knowledge when necessary. If you think innovatively, and like to embrace bleeding edge technology, with a pragmatic approach, you will enjoy working here. The service we offer and build upon is unlike anything ever built before, and our product is rapidly evolving. Velocity Black is our core product, built in React Native and offering exclusive access and unbeatable word-wide service across Travel, Experiences, Luxury Goods and Dining. Our internal and bespoke request management platform, Gravity, is built with React and Node.js micro services, virtually augmenting our expert customer service agents with AI, delivering the unrivalled personal service our members expect and love. Explore our tech stack: What you'll do Deliver end to end functionality from ideation to delivery focused on the functionality surrounding the ability to make a request and message back and forth while helping to define and adopt best practices Work in a fast-paced, collaborative technical environment Utilise programming languages and tools like React Native, React, Node.js, JavaScript, TypeScript, micro services, AI, ML, open source frameworks, DevOps, large data sets, and more Perform software development leveraging a test-driven development pattern Collaborate with digital product managers, and deliver robust cloud-based solutions that drive powerful experiences to help high-performance people actualize the full potential of their lives Collaborate with and across Agile teams to design, develop, test, implement, and support technical solutions in full-stack development tools and technologies Share your passion for staying on top of tech trends, experimenting with and learning new technologies, participating in internal & external technology communities, mentoring other members of the engineering community What we're looking for Experience with influencing technical decisions with a tech team in an agile environment Proven experience in software development using JavaScript or TypeScript Experience with testing software (automated tests or Test Driven Development) Previous experience working with AWS, GCP, Microsoft Azure or another cloud service Have a passion for continued learning of the latest JavaScript and ES versions and trends What you'll get to learn (any previous experience would be advantageous) An in-depth understanding and experience working with the cloud/AWS and the opportunities that it brings Solving real world problems and being comfortable working in a complex regulated environment Where and how you'll work This is a permanent position based in our London office. We have a hybrid working model, so you'll be based in our offices 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole
Mar 17, 2026
Full time
White Collar Factory (95009), United Kingdom, London, London Senior Software Development Engineer - Velocity Black UK Velocity Black by Capital One harnesses the power of artificial intelligence, the warmth of human experts and the convenience of the latest interfaces to help high-performance people actualize the full potential of their lives. It's concierge, reimagined for the digital age. By harnessing 24/7 chat, AI, and mobile payments, we help our customers do more and be more in the digital age. From access to the hottest restaurants to guaranteed upgrades at the world's finest resorts. Make a custom request through the app and you will be chatting to our team within 1 minute, 24/7/365. What unites us are the values we share: the relentless pursuit and celebration of excellence, actualising the full potential of our lives, and impacting the world in a positive way. We are looking for talented software engineers to join our global Velocity Black by Capital One engineering team, with the opportunity to specialise in frontend, backend or work in a full stack capacity. As a Senior Software Development Engineer, you'll have the opportunity to be on the forefront of driving a major transformation with the marrying of these two innovative companies. Joining a startup deeply invested in technology with Capital One's entrepreneurial spirit and customer-first, tech-led culture, creates an environment where engineers can continue to disrupt the status quo to develop best-in-class customer experiences for the digital age. You will work in a small but passionate team, and have a great deal of autonomy. You should be self-driven, willing to take ownership, ask the right questions and seek knowledge when necessary. If you think innovatively, and like to embrace bleeding edge technology, with a pragmatic approach, you will enjoy working here. The service we offer and build upon is unlike anything ever built before, and our product is rapidly evolving. Velocity Black is our core product, built in React Native and offering exclusive access and unbeatable word-wide service across Travel, Experiences, Luxury Goods and Dining. Our internal and bespoke request management platform, Gravity, is built with React and Node.js micro services, virtually augmenting our expert customer service agents with AI, delivering the unrivalled personal service our members expect and love. Explore our tech stack: What you'll do Deliver end to end functionality from ideation to delivery focused on the functionality surrounding the ability to make a request and message back and forth while helping to define and adopt best practices Work in a fast-paced, collaborative technical environment Utilise programming languages and tools like React Native, React, Node.js, JavaScript, TypeScript, micro services, AI, ML, open source frameworks, DevOps, large data sets, and more Perform software development leveraging a test-driven development pattern Collaborate with digital product managers, and deliver robust cloud-based solutions that drive powerful experiences to help high-performance people actualize the full potential of their lives Collaborate with and across Agile teams to design, develop, test, implement, and support technical solutions in full-stack development tools and technologies Share your passion for staying on top of tech trends, experimenting with and learning new technologies, participating in internal & external technology communities, mentoring other members of the engineering community What we're looking for Experience with influencing technical decisions with a tech team in an agile environment Proven experience in software development using JavaScript or TypeScript Experience with testing software (automated tests or Test Driven Development) Previous experience working with AWS, GCP, Microsoft Azure or another cloud service Have a passion for continued learning of the latest JavaScript and ES versions and trends What you'll get to learn (any previous experience would be advantageous) An in-depth understanding and experience working with the cloud/AWS and the opportunities that it brings Solving real world problems and being comfortable working in a complex regulated environment Where and how you'll work This is a permanent position based in our London office. We have a hybrid working model, so you'll be based in our offices 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole
Begin your journey as a manager and leader through developing your Corporate Tax Advisory services, managing client expectations and passing your knowledge on to your own cohort of associates. Client Details This organisation is ranked in the Top-30 UK Practices and has 300 employees across 4 offices along the M4 corridor. Their excellence has been recognised in the Tolleys Taxation Awards, as two-time winners of 'Best Tax Practice in a Regional Firm'. With no glass ceiling for progression, our client is known for their outstanding approach towards professional development and employee care. Description Standard duties will include: Providing comprehensive corporate tax advisory services to clients. Reviewing complex tax returns and making necessary amendments. Maintaining professional relationships with clients and ensuring their tax compliance. Keeping up-to-date with changes in tax regulations. Liaising with other departments to ensure a holistic approach to client service. Developing junior staff through mentoring and training. Partaking in business development initiatives within the tax department. - Assisting in the planning and execution of tax projects, including: M&A tax advisory on both sale and buy side Capital reduction demergers EMI valuations Designing bespoke share incentives Transitions to Employee Ownership Tax valuations of shares subject to complex ratchet structures Profile A successful candidate should have: Have experience of either share schemes/tax evaluations or tax structuring Professional certification in tax or accounting - CTA, ACA, ACCA, CA or equivalent. Knowledge of tax software and MS Office Suite. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. The ability to work under pressure and meet deadlines. Job Offer A competitive salary range of 47,000 - 54,000 per year. A comprehensive benefits package - details can be provided on request. Opportunities for professional development & open routes for progression. A supportive and collaborative company culture. The chance to work in a thriving professional services industry in Cheltenham. If you believe that you have what it takes to succeed in this Associate Manager - Corporate Tax Advisory position, we encourage you to apply. This is an opportunity to develop your career and make a significant impact in a leading firm in the Professional Services
Mar 17, 2026
Full time
Begin your journey as a manager and leader through developing your Corporate Tax Advisory services, managing client expectations and passing your knowledge on to your own cohort of associates. Client Details This organisation is ranked in the Top-30 UK Practices and has 300 employees across 4 offices along the M4 corridor. Their excellence has been recognised in the Tolleys Taxation Awards, as two-time winners of 'Best Tax Practice in a Regional Firm'. With no glass ceiling for progression, our client is known for their outstanding approach towards professional development and employee care. Description Standard duties will include: Providing comprehensive corporate tax advisory services to clients. Reviewing complex tax returns and making necessary amendments. Maintaining professional relationships with clients and ensuring their tax compliance. Keeping up-to-date with changes in tax regulations. Liaising with other departments to ensure a holistic approach to client service. Developing junior staff through mentoring and training. Partaking in business development initiatives within the tax department. - Assisting in the planning and execution of tax projects, including: M&A tax advisory on both sale and buy side Capital reduction demergers EMI valuations Designing bespoke share incentives Transitions to Employee Ownership Tax valuations of shares subject to complex ratchet structures Profile A successful candidate should have: Have experience of either share schemes/tax evaluations or tax structuring Professional certification in tax or accounting - CTA, ACA, ACCA, CA or equivalent. Knowledge of tax software and MS Office Suite. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. The ability to work under pressure and meet deadlines. Job Offer A competitive salary range of 47,000 - 54,000 per year. A comprehensive benefits package - details can be provided on request. Opportunities for professional development & open routes for progression. A supportive and collaborative company culture. The chance to work in a thriving professional services industry in Cheltenham. If you believe that you have what it takes to succeed in this Associate Manager - Corporate Tax Advisory position, we encourage you to apply. This is an opportunity to develop your career and make a significant impact in a leading firm in the Professional Services
About us. We're the team behind digital retailer Very. Our purpose, helping families get more out of life, powers everything we do. And we want our people to get more out of life too! If you're high-performing, ambitious and make the most of every opportunity, we want to hear from you. In return, you'll enjoy heaps of flexibility, great perks and benefits, and the freedom to be yourself, keep learning and take your career wherever you want it to go. If you love making a difference, you'll love making it sparkle for millions of Very customers. Role Purpose The Lead Engineer is a key role within a Software sub-community providing technical leadership and guidance to Engineers across all squads working with them to deliver and maintain production ready, secure, stable, and performant code in line with TVG Engineering standards in a DevSecOps manner. They lead by example and play an active part of software design, coding, reviews, testing, and debugging. They are at the forefront of solving challenging technical problems, and are responsible for software engineering excellence, innovation, and continuous improvement within the sub-community across all squads they work with. Scope of Role Leadership: Technical mentor and coach to Software Engineers empowering them to excel in their roles and grow their skills. Champions the adoption of relevant standards such as TVG's SDLC, development of re-usable components, and generation of technical product roadmaps in collaboration with Engineering Managers and Architects. Plays an active role in maintaining a high performing software engineering team and contributes to a positive and inclusive culture where collaboration, open communication, and knowledge sharing are the norm and highly valued. Play a leading role in the Software technology selection for the squads they work with. The role is one of a technical expert and leader rather than people manager and may involve task management at times. Nature and Area of impact: The Lead Engineer works with peers in other sub-communities and other Technology leaders to advance TVG's Tech landscape in a manner that is aligned across the Community and is aligned to current standards and policies. About you Significant experience of delivery of software solutions in squads operating in a lean, agile, DevSecOps based environment, in a senior or leadership role. Proficiency in multiple programming languages, frameworks, and modern software engineering tooling. Experience with TypeScript, React, NodeJS, Nest.js, AWS is highly desirable. Demonstrable experience of providing clear technology leadership, direction and decision making for a whole team. Experience of building, integrating, maintaining, and managing complex software architectures (both build and bought), ideally across multi-cloud environments. Experience of building software applications that have security, reliability, scalability, high availability, and concurrency built-in from the outset. A strong collaborator, communicator, and decision maker. Confident and comfortable to share stories internally and externally to build our Very Group brand and credibility to attract and retain talent. Some of our benefits Flexible, hybrid working model Inclusive culture and environment £6500 flexible benefits allowance to suit your needs 30days holiday + bank holidays Udemy learning access Up to 25% discount on Very.co.uk Matched pension up to 6% More benefits can be found on our career site How to apply Please note that the talent acquisition team are managing this vacancy directly, and if successful in securing this role, you will be required to undertake a credit, CIFAS, Right to Work checks and if a specific requirement of your role a DBS (criminal records) check. Should your application progress we require you to let the team know if there is anything you need to disclose in relation to any of these checks prior to them being undertaken, including any unspent criminal convictions. What happens next? Our Talent Acquisition team will be in touch if you're successful so keep an eye on your emails! We'll arrange a short call to learn more about you, as well as answer any questions you have. For this role after meeting our Talent Acquisition Team you can expect a 2 stage process. First Stage - Take Home Technical Test - guide of 2-3 hours. Second Stage - Behavioural and Technical Interview, this interview focuses on your technical and softer skills, how you like to work as part of a Software Engineering Team (60 minutes onsite) If you'd like to know more about our interviews, you can find out here. Diversity, inclusion and equal opportunities We're building a culture of everyday inclusion, and welcome applications from anyone who believes they can do the job. We don't discriminate based on age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We want our recruitment process to be accessible to everyone. If you need reasonable adjustments to apply, interview, or perform a role, let us know via . We'll be happy to support you. We're proud to be a Disability Confident Committed Employer and have nine brilliant colleague networks - including DAWN (Disability Awareness at Very) and Think (Neurodiversity at Very) - that are helping us make Very an even more inclusive place to work.
Mar 17, 2026
Full time
About us. We're the team behind digital retailer Very. Our purpose, helping families get more out of life, powers everything we do. And we want our people to get more out of life too! If you're high-performing, ambitious and make the most of every opportunity, we want to hear from you. In return, you'll enjoy heaps of flexibility, great perks and benefits, and the freedom to be yourself, keep learning and take your career wherever you want it to go. If you love making a difference, you'll love making it sparkle for millions of Very customers. Role Purpose The Lead Engineer is a key role within a Software sub-community providing technical leadership and guidance to Engineers across all squads working with them to deliver and maintain production ready, secure, stable, and performant code in line with TVG Engineering standards in a DevSecOps manner. They lead by example and play an active part of software design, coding, reviews, testing, and debugging. They are at the forefront of solving challenging technical problems, and are responsible for software engineering excellence, innovation, and continuous improvement within the sub-community across all squads they work with. Scope of Role Leadership: Technical mentor and coach to Software Engineers empowering them to excel in their roles and grow their skills. Champions the adoption of relevant standards such as TVG's SDLC, development of re-usable components, and generation of technical product roadmaps in collaboration with Engineering Managers and Architects. Plays an active role in maintaining a high performing software engineering team and contributes to a positive and inclusive culture where collaboration, open communication, and knowledge sharing are the norm and highly valued. Play a leading role in the Software technology selection for the squads they work with. The role is one of a technical expert and leader rather than people manager and may involve task management at times. Nature and Area of impact: The Lead Engineer works with peers in other sub-communities and other Technology leaders to advance TVG's Tech landscape in a manner that is aligned across the Community and is aligned to current standards and policies. About you Significant experience of delivery of software solutions in squads operating in a lean, agile, DevSecOps based environment, in a senior or leadership role. Proficiency in multiple programming languages, frameworks, and modern software engineering tooling. Experience with TypeScript, React, NodeJS, Nest.js, AWS is highly desirable. Demonstrable experience of providing clear technology leadership, direction and decision making for a whole team. Experience of building, integrating, maintaining, and managing complex software architectures (both build and bought), ideally across multi-cloud environments. Experience of building software applications that have security, reliability, scalability, high availability, and concurrency built-in from the outset. A strong collaborator, communicator, and decision maker. Confident and comfortable to share stories internally and externally to build our Very Group brand and credibility to attract and retain talent. Some of our benefits Flexible, hybrid working model Inclusive culture and environment £6500 flexible benefits allowance to suit your needs 30days holiday + bank holidays Udemy learning access Up to 25% discount on Very.co.uk Matched pension up to 6% More benefits can be found on our career site How to apply Please note that the talent acquisition team are managing this vacancy directly, and if successful in securing this role, you will be required to undertake a credit, CIFAS, Right to Work checks and if a specific requirement of your role a DBS (criminal records) check. Should your application progress we require you to let the team know if there is anything you need to disclose in relation to any of these checks prior to them being undertaken, including any unspent criminal convictions. What happens next? Our Talent Acquisition team will be in touch if you're successful so keep an eye on your emails! We'll arrange a short call to learn more about you, as well as answer any questions you have. For this role after meeting our Talent Acquisition Team you can expect a 2 stage process. First Stage - Take Home Technical Test - guide of 2-3 hours. Second Stage - Behavioural and Technical Interview, this interview focuses on your technical and softer skills, how you like to work as part of a Software Engineering Team (60 minutes onsite) If you'd like to know more about our interviews, you can find out here. Diversity, inclusion and equal opportunities We're building a culture of everyday inclusion, and welcome applications from anyone who believes they can do the job. We don't discriminate based on age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We want our recruitment process to be accessible to everyone. If you need reasonable adjustments to apply, interview, or perform a role, let us know via . We'll be happy to support you. We're proud to be a Disability Confident Committed Employer and have nine brilliant colleague networks - including DAWN (Disability Awareness at Very) and Think (Neurodiversity at Very) - that are helping us make Very an even more inclusive place to work.
