25 jobs found

Design and Implementation Partitioning strategies, indexing, and consistency models should be carefully designed and implemented to ensure optimal performance. Build Reusable Libraries Consider building reusable libraries and frameworks using C#/.NET or Node.js to promote code reusability and maintainability. Continuous Integration and Continuous Deployment Develop and maintain CI/CD pipelines using Azure DevOps to automate the deployment process and ensure smooth delivery of updates. Performance Optimization Monitor and optimize Cosmos DB performance using Azure Monitor to identify bottlenecks and improve overall efficiency.

Digital Workspace Technical Product Manager Location: Guernsey, Haywards Heath, Home Office (Remote) or Manchester Salary: £73,652 - £92,065, depending on experience Department: Technology and Data We're 1st Central, a market-leading insurance company utilising smart data and technology at pace. Rapid growth has been based on giving our 1.4 million customers exactly what they want: great value insurance with an excellent service. And that's the same for our colleagues too; we won Insurance Employer of the Year at the British Insurance Awards 2024 and our Glassdoor score is pretty mega too! We're on the hunt for a Digital WorkSpace Technical Product Manager who'll be the technical authority for all digital workspace products and services, with responsibility for supporting the desired architecture, integration, configuration, and lifecycle management across platforms like Microsoft 365, Azure, Intune, and Gen-AI tooling. You'll lead the technical delivery and automation of services across the Digital Employee Experience ecosystem, covering end-user computing, device management, hardware/software provisioning, service desk operations, and collaboration platforms like Microsoft 365 and Azure, ensuring performance, security, and user-centric design through direct hands-on engagement. You'll operate at the intersection of the business, focusing on technical optimisation, automation, and user-level telemetry to support continual Digital Employee Experience product improvement and adoption. We value flexible working arrangements, so you can choose to work remotely or maybe you live within a commutable distance from one of our offices in Salford Quays, Manchester, Haywards Heath, West Sussex, or Guernsey, and want to work in the office occasionally. Core skills were looking for to succeed in the role: Demonstrable understanding of financial management, planning and operational oversight Open, collaborative and enabling mindset, able to focus on empowering colleagues to fully exploit workspace technologies. Good communication skills, both verbal and written. Good time management and organisation skills. Passion for delivering an excellent coaching experience. Works effectively across business functions, IT teams, and vendors. Ability to drive service improvements through process optimization and automation. Ability to align digital workspace initiatives with long-term business and technology strategies. Ability to identify and explain how the business can exploit technology and data solutions to improve the colleague experience, colleague engagement and organisational efficiency. Ability to drive service improvements through process optimisation and automation What's involved: You'll own the technical delivery and configuration of end-user platforms (Intune, AVD, M365, Autopilot, SCCM, etc.). You'll lead the engineering lifecycle for all digital workspace platforms-build, release, test, and support-adopting CI/CD and infrastructure-as-code principles. You'll own and drive the joiners, movers, and leavers (JML) process, embedding automation to reduce manual effort while ensuring assurance, efficiency, and continuous process maturity.Implement automated workflows for device provisioning, patch management, and endpoint hardening using PowerShell, Graph API, and automation platforms. You'll develop and maintain APIs and integrations across workspace systems (e.g., ServiceNow, JAMF, DEX tools). You'll drive the adoption of AI-based automation and telemetry ingestion for continuous service improvement. You'll embed Gen-AI technologies (e.g., Microsoft Copilot, OpenAI APIs) into workspace tools and processes to enhance digital workflows and employee interactions. You'll use AI/ML techniques to build predictive maintenance models for device and application health. You'll support the definition of architecture for AI-enhanced service desk automation, including copilots, bots, and intelligent knowledge management. You'll implement and fine-tune Digital Experience Monitoring (DEM) tools to measure system health, device usage, and performance. You'll analyse telemetry to deliver proactive and contextual UX enhancements at both system and user levels. You'll build dashboards and analytics pipelines to track performance, adoption, and satisfaction KPIs using platforms like Power BI and Azure Monitor. You'll own the roadmap, release pipeline, and technical backlog for digital workspace platforms. You'll collaborate with security teams to ensure compliance and governance (data residency, encryption, Zero Trust principles). You'll manage versioning, lifecycle, and upgrades for M365, collaboration platforms, and mobile device management systems. You'll design, implement, and manage end-user computing (EUC) environments using Microsoft Intune, Autopilot, and Configuration Manager (SCCM), ensuring secure device provisioning, policy enforcement, and compliance at scale. You'll optimise device performance and user experience by deploying Microsoft Endpoint Analytics, configuring proactive remediation scripts, and maintaining standardized security baselines via Intune Security Policies and Group Policy Objects (GPO). You'll enforce regulatory and organisational compliance by integrating Microsoft Defender for Endpoint, BitLocker encryption, Conditional Access policies, and Azure AD compliance configurations across all managed devices. You'll automate the full device lifecycle using Windows Autopilot, Azure Logic Apps, Power Automate, and PowerShell scripting - covering zero-touch onboarding, application deployment, patch management, and deprovisioning. You'll continuously monitor and enhance EUC infrastructure using Microsoft Endpoint Manager, Desktop Analytics, and Azure Monitor to identify performance bottlenecks, track adoption metrics, and drive platform improvements aligned to business goals. You'll work closely with architects, infrastructure leads, and application owners to design scalable, secure workspace solutions. You'll act as a technical advisor in projects involving infrastructure change, network upgrades, or security policy shifts that impact workspace delivery. You'll support vendor evaluation, PoCs, and onboarding from a deep technical perspective, including hands-on testing and security assessments. You'll ensure all incidents, request, programs, audit actions, vulnerabilities, are resolved within SLA. You'll support the 365/24/7 on-call to manage incidents, security alerts, and escalations as required. You'll oversee day-to-day team delivery and ensure both BAU and strategic changes are delivered effectively on time, and within budget. You'll manage teams, perform 121s, mentoring and development You'll lead and drive forward the Digital Workpsace teams transformation of digital capabilities You'll ensure core processes, audit, attestations, control testing, and joiner-mover-leaver workflows-are continually improved and matured using automation and AI. You'll comply with the requirements, and act in accordance with, the Group Code of Conduct and Fitness and Propriety policies at all times You'll ensure compliance with Company Policies, Values and guidelines and other relevant standards/ regulations at all times You'll act as deputy to the Tech Senior Leadership Team as required Experience & Knowledge: Significant demonstratable hands-on engineering experience across M365, Azure AD, Endpoint Manager (Intune), SCCM, Autopilot, and Windows Virtual Desktop. Proven expertise in scripting and automation tools (PowerShell, Python, Graph API). Demonstrated ability to implement and maintain AI-based support systems and experience platforms. Advanced knowledge of ITSM, Agile, and integration pipelines. Strong experience managing and remediating digital experience via DEM tools. Track record in delivering solutions with backlog management tools (Azure DevOps/Jira) in Agile and DevOps environments. Demonstrable experience of working with IT frameworks and processes such as Agile (Scaled Preferred) and ITIL including key processes such as major incident management, service management and change. Automation & AI Integration Expertise Data-Driven Decision-Making using telemetry Security & Compliance by Design Technical Communication & Documentation Qualifications Maintain certifications and expertise in Azure technologies (Desirable), including but not limited to: MS-102 - Microsoft 365 Administrator Expert SC-300 - Identity & Access Administrator AI-102 - Designing & Implementing AI Solutions in Azure ITIL v4 Foundation Certified in DEX platforms Skills Demonstrable understanding of financial management, planning and operational oversight Open, collaborative and enabling mindset, able to focus on empowering colleagues to fully exploit workspace technologies. Good communication skills, both verbal and written. Good time management and organisation skills. Passion for delivering an excellent coaching experience. Works effectively across business functions, IT teams, and vendors. Ability to drive service improvements through process optimization and automation. Ability to align digital workspace initiatives with long-term business and technology strategies. . click apply for full job details

At Gamma, we're more than just a leader in Unified Communications as a Service ( UCaaS ) - we're a dynamic, forward-thinking team , revolutioni s ing the way businesses connect and communicate. We provide voice, data, and mobile solutions to businesses across the UK, Germany, Spain, and the Benelux region, and we're expanding rapidly to bring digital automation and Gamma-powered services to SMEs through a growing network of channel partners. We move fast with a start up mindset, but we have the stability of a leading European business. Our team thrives on collaboration, innovation, and the belief that diverse perspectives make us stronger. Join us, and you'll have the opportunity to make an impact, grow your career, and be part of a company that celebrates inclusivity and fresh ideas. Who are we looking for? The System Administrator will provide operational support, administration, and maintenance of all OSS/BSS servers, including building new servers and maintaining the existing estate of over 600 servers hosting internal and customer facing applications and services. What will you be doing day to day? You will be responsible for building and maintaining secure Microsoft Windows servers to host company applications and services, ensuring these systems are up to date with the latest security patches and that any identified vulnerabilities are quickly addressed. You will ensure reliable operational systems are in place and that systems are monitored in a way that allows issues to be identified quickly and dealt with proactively. You will gain an architectural overview and knowledge of the following systems: Middleware components Database structure Log locations Common workarounds and scenarios Integrations with other applications and products You will be responsible for the creation and maintenance of documentation pertinent to the team. You will be responsible for ensuring servers are backed up according to business requirements and that restore procedures are in place and regularly tested. You will take part in a rota providing a 24/7 On Call Service. What You'll Need Experience of supporting a large Microsoft Windows Server estate. Required knowledge: Windows Server Administration IP Networking PowerShell VMWare Desirable knowledge: Security & Anti-Malware tools Disaster Recovery and Backup tools: Commvault, Zerto Vulnerability and Patch Management tools: Nucleus, Shavlik Monitoring tools: Nagios, Prometheus, Grafana, Elastic, Dynatrace Database Administration: Microsoft SQL Server Application Support: Java, Tomcat, Nginx, RabbitMQ , ActiveMQ Automation: Git, Bitbucket , Jenkins, Terraform Public & Private Cloud: AWS, Azure Ability to work under pressure and manage the demands of numerous tasks . Clear written communication and ability to produce coherent documentation. Able to work on own initiative and effectively in partnership with others. Experience of working in a Telecoms company is highly desirable. Special Requirements : OOH On call rota 7x24. Some overtime is required to complete changes and install system security patches outside of standard business hours. Some (limited) travel to other office's locations maybe expected under extreme circumstances, but this is not expected to be the norm . What do we offer you? At Gamma, we believe in work-life balance, which is why we offer 25 days of annual leave, plus an extra day off for your birthday. Giving back is important to us, so we also provide a volunteer day to support a charity that matters to you. Family matters, too. With enhanced maternity and paternity pay, we're here to support you as a parent and help you thrive in your career. We offer a contributory pension plan to help you save for the years ahead, with Gamma's contribution varying dependant on yours. Your well-being is our priority. We offer group income protection and life assurance (four times your salary) to ensure peace of mind for you and your loved ones. We want you to share in our success. That's why we offer tax efficient share save and share incentive plans, giving you the opportunity to benefit from Gamma's growth. We're committed to health, both physical and mental, and provide private medical insurance through Vitality, which extends to your immediate family And, because we care about the environment, we offer an Electric Vehicle scheme through Octopus and a Cycle to Work scheme, making it easier to get around sustainably. A few things to note Unfortunately, we can't offer visa sponsorship or relocation support for this role. If you feel you could be a good fit for Gamma but do not think that you meet all the requirements, we still encourage you to apply as you could be the person that we are looking for! Equity and Inclusion Gamma is an equal opportunity employer. We care about inclusion and believe in having diverse teams where everyone can be their true authentic selves.We value each person and their range of backgrounds and actively encourage people from underrepresented backgrounds to apply. We don't discriminate based on any protected characteristics e.g., race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, marital status, disability, or age. We are a family-friendly employer with a culture based on trust, autonomy, and flexibility to help you create a work life balance and enjoy working here at Gamma. For recruitment agencies - we have a network of fantastic partners that support us in our hiring from time to time. We' re not looking to increase that network currently, so please don't send speculative CVs.

Our Linux, Database, and Communication department, we are looking for you as soon as possible as a Database Administrator Oracle, London Global In an era where digitalization and modern IT infrastructures are revolutionizing banking, we are shaping a technology-driven bank in which you, as an IT professional, work closely with our business units. Our Technology teams offer you an environment full of exciting challenges - whether it's supporting and developing legacy systems or introducing modern technologies such as AI, machine learning, and highly automated trading applications. Our IT department, with around 300 employees, works mostly in an agile manner using a Scrumban approach and covers areas such as Cloud Computing, Cybersecurity, Operations, Process and Governance, Software Development, and Architecture. We take articular pride in developing almost all of our applications in-house, which gives us unique flexibility and innovative strength. Our tech stack includes modern technologies such as Java, Kotlin, TypeScript, and Python, CI/CD pipelines, containers, Kubernetes, as well as Azure Cloud, Azure SQL Database, and Oracle Database with PL/SQL. What tasks await you? Administration, configuration, and implementation of databases in a demanding high-availability environment (Oracle) Planning and provisioning of new databases Automation of existing processes Performing database migrations, patches, and upgrades Consulting and support of projects Ensuring that storage and archiving procedures work smoothly Close collaboration with technical, application-related, and operational colleagues to ensure database integrity and security Installation of new applications and adaptation of existing ones Participation in on-call duty Who are we looking for? Successfully completed vocational training as an IT specialist or a degree in the IT field Agile and flexible mindset, with the necessary willingness to learn about our comprehensive product range In-depth experience with Oracle RAC Ideally, initial experience in database administration, especially with relational database systems Knowledge of SQL, PL/SQL, Ansible, and scripting (Shell) is an advantage Know-how in Linux is a plus Very good written and spoken German and English skills What we offer you: Private pension plan - 10% of base salary contribution by Berenberg Private Health Insurance Enhanced parental leave policies Employee Assistance Programme offering counselling sessions related to mental health, financial wellbeing and other topics Apply now online and become part of the team - we look forward to your application! We are a leading European private bank with over 430 years of experience and a deeply rooted history, yet we continue to shape and invest in the future. Our progress and development are driven by our employees. We encourage them to try new approaches, speak their minds, and succeed in their own way. We provide them with the opportunity to develop their talents, explore different career paths, and realize their full potential. We are an ambitious, forward-looking company that draws on centuries of tradition and builds on innovation. You will find a culture that encourages independent thinking, entrepreneurial action, and questioning the status quo. Together, we work to shape our business and achieve our ambitious goals. We look forward to having you join us to always do what's right for our employees, customers, and company - Our future is where you take us! We will only accept applications submitted through our online application management system on the website. Berenberg is an Equal Opportunities Employer and prides itself on being a modern, dynamic and internationally orientated organisation. We value the rich diversity, skills and abilities and creative potential that people from differing backgrounds and experiences bring to the workplace. Every employee plays a vital role in providing quality service to all our customers and helping to create and inclusive working environment, where everyone can realise their full potential. We're committed to finding reasonable accommodations for candidates who require adjustments during our recruiting process. Please contact us directly on to discuss.

Smarter Grid Solutions (SGS) provides products and consultancy services that enable utilities and developers/operators to integrate distributed energy resources (DER) into and onto the grid, including solar, wind and storage, across all deployment scales. Our world leading Active Network Management technology is the core component of a unique distributed energy resource management system that uses real time functionality to manage and control the operation of renewable and other new grid edge energy resources. Our products are transforming the utilisation and resiliency of the grid, securely managing connected resources at greatly reduced cost. Founded in 2008, SGS originated from the Institute for Energy and Environment at the University of Strathclyde in the UK. In 2020, SGS was acquired by Mitsubishi Electric Power Products Inc (MEPPI), a wholly owned American subsidiary of Mitsubishi corporation. Role Overview Smarter Grid Solutions is seeking a Senior DevOps Engineer to join our established team in Glasgow. This position is integral to the ongoing expansion of our DevOps capabilities. The successful candidate will report to the Director of Software Engineering and will collaborate with various internal teams, contributing significantly to SGS's product and DevOps strategy. Responsibilities and Objectives Design, implement, and maintain CI/CD pipelines to support both development and production workloads across Cloud and On Premises environments. Provide training and mentorship to DevOps Engineers, Test Automation Engineers, and Software Developers, fostering knowledge sharing and professional growth. Develop and maintain documentation to support the Technology team in adopting and integrating new technologies. Support and manage existing environments (Cloud and On Premises), delivering training and knowledge transfer to software development and support teams. Collaborate with DevOps and Architecture teams to design and implement new Cloud and On Premises environments. Work closely with Architects, Senior Developers, and Product Owners to refine, prioritise, and manage the DevOps backlog. Promote best practices and actively contribute to embedding a DevOps culture within the SGS Product Development team. Maintain and administer development tools such as GitLab, Jira, and Confluence, ensuring their reliability and effectiveness. Manage the DevOps tooling suite, driving efficiency, recommending enhancements, and developing migration strategies where appropriate. Identify and implement opportunities to increase automation and improve efficiency across the software development lifecycle. Author infrastructure as code solutions to provision, configure, and support development environment infrastructure. Partner with the Security team to integrate security practices into the application development environment. Conduct research and evaluation of third party products and services to inform technology decisions. Collaborate with Technology team members, clients, and internal stakeholders to review, refine, and enhance development and test infrastructure, contributing to the evolution of SGS products. Assist in feasibility assessments and scoping of technology projects, providing technical insight and recommendations. Operate independently, managing multiple priorities effectively while adapting to evolving requirements and organisational change. Required Skills, Experience and Capabilities Experience deploying and managing Cloud and On Premises using tools such as Terraform, Ansible, Vault, Packer & Consul. Demonstrated expertise in managing and deploying Kubernetes clusters, with a strong preference for hands on experience in on premises environments. Strong background in managing infrastructure services including Compute, Storage, and Networking across hybrid environments. Proficiency in scripting and coding with Bash, PowerShell, or Python. Hands on experience in containerisation, including building and testing containers with Docker. Advanced ability to diagnose, troubleshoot, and resolve complex technical issues. Solid expertise in Windows and Linux system administration. Demonstrated experience in designing and maintaining CI/CD pipelines. Knowledge of integrating security scanning and compliance checks into CI/CD workflows. Excellent communication and collaboration skills, with the ability to convey complex technical concepts clearly to both technical and non technical stakeholders. Desirable Skills, Experience and Capabilities Working in a highly regulated industry such as a utility or telecoms would be highly advantageous. AWS Solutions Architect (Associate or Professional) or Azure Solutions Expert. Certified Kubernetes Administrator. Certified Kubernetes Application Developer. HashiCorp Terraform Associate Certification. HashiCorp Vault associate Certification. Qualifications and Experience BSc/BEng/MSc/MEng in electrical engineering, industrial control, computer science or similar discipline. 5+ years of DevOps experience. Benefits Competitive salary, dependent upon experience. 33 days holiday. 5% matched Employer pension scheme. Opportunity to participate in the Company's Profit Sharing Incentive Bonus scheme, up to a maximum of 12% of base salary. Private Medical Insurance through Vitality. Life Cover (3x). Cyclescheme. Flexible / Hybrid Working Opportunities. In return, you will be joining a highly engaged and passionate team that rewards commitment and achievement! If you are interested in applying for this position or have any questions about the role or life at Smarter Grid Solutions, we would love to hear from you! Please advise of your salary expectations and notice period in your response. Smarter Grid Solutions is proud to be an Equal Opportunities Employer. We are committed to working in an environment that is free from all types of discrimination, is inclusive and empowers our people to bring their whole self to work and reach their full potential. At Smarter Grid Solutions, we recognise that we can grow and thrive with a diverse team of people. We hire great people from a variety of backgrounds not just because it is the right thing to do, but because it makes our Company stronger. We are committed to providing reasonable support or adjustments during our recruitment process. If you need support, please reach out to . Should your application be successful, we will conduct relevant employment checks before you join us too.

Overview Duration: 12-month fixed-term staff contract (not freelance), with a strong potential for conversion to a permanent role. Location: This role is based in our office located in Hammersmith, London + 1 day remote work per week. Assala Energy is a dynamic Oil and Gas Exploration and Production company committed to the sustainable development of its assets in Gabon. We value a collaborative approach, promote diversity, and prioritize safety and integrity in all our operations. We are looking for a highly motivated and experienced Senior Infrastructure Engineer to join our global IT team. The successful candidate will play a key role in designing, implementing, maintaining, and supporting our entire IT infrastructure, which supports our business operations across multiple international locations. This is a practical role requiring a combination of deep technical expertise in Microsoft, VMware, and Cloud technologies, strategic thinking, and the ability to work effectively in a fast-paced, international setting. The ideal candidate will be a proactive problem-solver, a mentor to junior team members, and a driving force in the ongoing improvement of our IT services. Qualifications & Experience: Extensive experience (typically 7+ years) in a senior infrastructure engineering role, preferably within a global or multi-site SME. Key Responsibilities Design, build, and maintain the company's global IT infrastructure, including on-premises HPE/Dell server and storage hardware, co-located data centres, and cloud-based systems. Manage and administer our hybrid cloud environment, with a strong focus on Microsoft Azure, Entra ID, and Azure MDM for modern device management. Ensure the security of our infrastructure and data by managing on-premises and cloud security controls, and working closely with the Security Operations Centre (SoC) to action vulnerability management and system patching. Manage and maintain our Windows and Linux (CentOS, Red Hat, Ubuntu) server estate, as well as core Microsoft services (AD, GPO, DNS, NPS/Radius, CA, SMTP Relay), and our extensive VMware vSphere/vCenter virtualisation platform. Administer and optimise our System Centre Configuration Manager (SCCM) hierarchy, including Primary/Secondary sites, Distribution Points, Cloud Management Gateway (CMG), and Azure integration for global software deployment and updates. Manage and maintain our VDI environment (VMware Horizon / Citrix / OLVM), ensuring a reliable experience for our global user base. Take ownership of the company's backup and disaster recovery solutions, primarily using Veeam, and manage our tape library infrastructure. Provide 3rd line support for complex technical issues, acting as an escalation point for the service desk and junior engineers. Plan and execute infrastructure projects, including upgrades, migrations, and new implementations. Global Operations & Strategy Collaborate with international teams to ensure the seamless delivery of IT services to all global employees. Address the challenges of a distributed workforce, utilising technologies like SCCM CMG, and VDI for remote access and device provisioning. Navigate the complexities of regional IT regulations and data sovereignty requirements (e.g., GDPR). Contribute to the development of the global IT roadmap and strategy, identifying opportunities for innovation and improvement. Manage relationships with third-party vendors and service providers across different regions. Leadership & Mentoring Act as a technical lead and mentor for junior infrastructure engineers, fostering a culture of knowledge sharing and professional development. Create and maintain comprehensive documentation for infrastructure, systems, and procedures within our knowledge base to ensure accurate and up-to-date information. Lead by example in promoting best practices for IT security, service management (ITIL), and project management. Disclaimer: No changes to the original role description beyond formatting and clarity. Expertise & Technologies Expertise in the Microsoft Stack: In-depth knowledge of Active Directory, Group Policy Objects (GPOs), DNS, NPS (Radius), Certificate Authorities (CA), and SMTP relays. Strong scripting and automation skills using PowerShell. Cloud Technologies: Proven hands-on experience with Microsoft Azure (IaaS & PaaS, E5). Strong understanding of Entra ID (formerly Azure AD) for identity and access management. Experience with cloud-based device management, including Azure MDM and Windows Autopilot. System Centre Configuration Manager (SCCM): Proficient in managing a complex SCCM environment, including Distribution Points (DPs), and Primary and Secondary sites over slow WAN links. Demonstrable experience with Cloud Management Gateway (CMG) configuration and Azure integration. Skilled in application packaging and deploying software, updates, and operating systems. Ability to troubleshoot and ensure replication between all sites is working as expected. Virtualisation & VDI: Deep technical knowledge of VMware environments, including vSphere, vCenter, and ESXi host management. Commercial experience with at least one central VDI platform: VMware Horizon, Citrix, or OLVM. Hardware Experience: Hands-on experience with enterprise server and storage hardware from HPE and Dell. Experience managing and maintaining physical tape libraries. Familiarity with managing a diverse estate of endpoint devices (Laptops/Desktops) from Dell, HPE, and Lenovo. Networking & Monitoring: Solid understanding of networking principles (TCP/IP, VLANs) and exposure to routing protocols such as OSPF. Experience using monitoring tools, specifically Zabbix. Security & Asset Management: Direct experience with vulnerability management and patch management processes, working with security teams to ensure compliance. Proficiency in using asset discovery and management tools such as Lansweeper. Server Operating Systems & Backups: Strong knowledge of various Linux distributions (CentOS, Red Hat, Ubuntu). Expertise in managing enterprise backup solutions, specifically Veeam Backup & Replication. Qualifications & Experience Experience in ServiceNow administration and/or development would be a significant advantage. Relevant industry certifications, such as Microsoft Certified: Azure Administrator Associate, VMware Certified Professional (VCP), or other Microsoft 365/Security certifications. Familiarity with ITIL & NIST frameworks for service management. Experience working in an agile environment.

A global diagnostic informatics provider in Woking, England, seeks an experienced Oracle Database Administrator with 5+ years in administration and design. Responsibilities include deploying the Clinisys WinPath solution, customer IT implementations, and problem-solving Oracle issues. The ideal candidate has strong technical skills, a degree or equivalent, and is Oracle Certified. Knowledge of cloud platforms like Microsoft Azure and experience in the UK/Ireland health sectors are advantageous. A customer-focused approach and excellent communication skills are essential.

Clinisys is a global provider of intelligent diagnostic informatics solutions and expertise designed to redefine the modern laboratory, across healthcare, life sciences, and public health. Millions of diagnostic results and data insights are generated every day using Clinisys' platform and cloud-based solutions in over 4,000 laboratories across 39 countries. Headquartered in Tucson, Arizona, and Woking, England, Clinisys' mission is to enhance the effectiveness of diagnostic workflows in any laboratory or testing environment and keep citizens and communities healthier and safer. Clinisys has built an unrivalled reputation for deploying complex diagnostic networks and academic centres - and is the only provider to repetitively deliver to all disciplines end-to-end - at scale. Fostering healthier communities. Role Description Deployment of the Clinisys WinPath Enterprise solution, comprising of various Oracle databases including WinPath, PathManager and CyberLab applications. To work within the Delivery environment organising and overseeing all customer-based IT implementations, developing quality processes and documentation for installation to satisfy the customer and business requirements. Working closely with the Service Desk and development teams to solve customer Oracle issues as required and to lead in customer database upgrades and sizing. To partake in the out of hours on-call rota. To keep abreast of Oracle products and functionality. To work with and support Technical Sales, Sales and Bids when required to ensure accurate and timely quotations and technical specifications. Knowledge, Skills & Abilities Excellent communication skills; able to adapt to technical and non-technical audiences. Highly motivated, capable of working independently or in a team. Strong problem-solving, decision-making, planning, and organizational skills. Flexible and adaptable to changing demands; able to perform under tight deadlines. Customer-focused with strong interpersonal skills. Quick learner with ability to retain and apply business processes. Technical proficiency in: Oracle Database Server: design, administration, performance tuning. PL/SQL, command-line scripting, TOAD/SQL Developer. MS Office Suite (Word, Excel, Access, Visio, PowerPoint). Awareness of ITIL and Project Management methodologies. Required Experience & Education 5+ years in Oracle database administration and design, ideally in a software solutions environment. High availability solutions (Oracle RAC, CRS, Data Guard). RMAN backups/recovery, import/export, Data Pump. Performance tuning on Windows and Unix/Linux platforms. Cloud platforms, especially Microsoft Azure. Skilled in SQL, PL/SQL, shell scripting, and batch programs. Oracle Certified Professional (minimum: Oracle Certified Administrator). Degree educated or equivalent. Experience in UK/Ireland health sectors is advantageous. This role requires a working knowledge of Artificial Intelligence (AI) technologies and the ability to leverage them to improve processes and outcomes. A core understanding of AI concepts is required and must be able to demonstrate the use of AI tools in a professional setting. Onboarding As part of our onboarding process, all new employees will be required to attend / travel to the office on their first day of employment. This requirement is essential for onboarding activities, including the identity verification, completion of necessary documentation, receiving your IT equipment, introductions to key team members, and orientation to Clinisys policies and procedures.

KEY RESPONSIBILITIES Design, deploy, and manage hybrid Microsoft 365 environments for multiple clients, integrating on-premises infrastructure (e.g., Active Directory, Exchange Server) with M365 services (e.g., Exchange Online, Azure AD). Provide 3rd line support for complex hybrid M365 issues escalated from 1st and 2nd line support teams, ensuring rapid resolution to meet client SLAs. Configure and maintain hybrid connectivity solutions, such as Azure AD Connect, to ensure seamless identity synchronization and access management across client tenants. Lead client migrations from on-premises systems to hybrid or fully cloud-based M365 environments, ensuring minimal downtime and data integrity. Monitor and optimize the performance, security, and compliance of hybrid M365 deployments for multiple clients, implementing data loss prevention (DLP) and security policies tailored to client requirements. Utilize Microsoft Partner Center and Lighthouse to manage multi-tenant environments, ensuring efficient client onboarding, licensing, and service delivery. Develop and maintain client-specific documentation for hybrid configurations, incident resolutions, and standard operating procedures. Automate repetitive tasks using PowerShell scripting to streamline management of hybrid M365 environments across multiple tenants. Stay current with Microsoft 365 and Azure hybrid updates, advising clients on new features and best practices to enhance their hybrid deployments. Provide technical guidance and training to clients and internal teams on hybrid M365 governance, security, and optimization strategies. QUALIFICATIONS, EXPERIENCE, & SKILLS Professional Qualifications Microsoft Certified: Microsoft 365 Fundamentals (MS-900) ESSENTIAL ESSENTIAL Microsoft Certified: Identity and Access Administrator Associate (SC-300) ESSENTIAL Microsoft 365 Certified: Administrator Expert (MS-102) ESSENTIAL DESIRABLE Microsoft 365 Certified: Teams Administrator Associate (MS-700) DESIRABLE REQUIRED EXPERIENCE, & SKILLS 6+ years of experience in a technical support or engineering role within an environment, focusing on Microsoft 365 and hybrid cloud solutions. ESSENTIAL In-depth knowledge of hybrid Microsoft 365 configurations, including Azure AD Connect, Exchange Hybrid, and SharePoint Hybrid, in a multi-tenant setting. ESSENTIAL Strong experience with on-premises infrastructure, including Active Directory, Exchange Server, and Windows Server, integrated with M365 services. ESSENTIAL Expertise in Microsoft 365 administration and troubleshooting in context, managing multiple client tenants. ESSENTIAL Proficiency in PowerShell scripting for automation and management of hybrid M365 environments across multiple clients. ESSENTIAL Experience with Microsoft 365 security and compliance features, including Entra ID, DLP, and multi-factor authentication, in hybrid and multi-tenant environments. ESSENTIAL Strong knowledge of Microsoft Partner Center and Lighthouse for managing multi-tenant M365 deployments and licensing. ESSENTIAL Experience with client-facing communication, delivering technical solutions and training to diverse client stakeholders. ESSENTIAL Familiarity with virtualization technologies such as Hyper-V or VMware for on-premises infrastructure in client environments. DESIRABLE Knowledge of Microsoft Endpoint Manager (Intune) for device management in hybrid environments. DESIRABLE Experience with Dynamics 365 integration with M365 in hybrid scenarios for clients. DESIRABLE Understanding of Power Platform governance and administration in a multi-tenant context. DESIRABLE Expertise in designing and managing scalable hybrid M365 solutions for multiple clients, ensuring performance, security, and compliance. Strong problem-solving skills to address complex technical issues in hybrid, multi-tenant environments under tight client SLAs. Exceptional client-facing communication skills, capable of explaining technical concepts to non-technical stakeholders and building strong client relationships. Proactive and agile approach to managing multiple client environments, adapting to diverse client needs and priorities. Excellent organizational skills to juggle multiple client projects, support tickets, and deadlines while maintaining high service quality. Ability to work independently and collaboratively within a team, fostering a culture of knowledge sharing and continuous learning. Commitment to detailed client-specific documentation to ensure consistency and efficiency in service delivery across multiple tenants. Drive to automate recurring tasks and optimize processes to enhance service delivery and client satisfaction. Ability to provide technical leadership to junior team members and deliver training to clients on hybrid M365 solutions.

Responsible For As an IT Applications Specialist with a specialization in Engineering CAD application management, support and administration, Software renewals, licensing management, and server updates, you will play a critical role in ensuring the smooth operation of our IT environments. You will be responsible for managing software support tickets from our customers, licenses, tracking renewals, and applying essential server updates and patches to maintain system security and reliability. Key Purpose of Job Someone to manage the existing Business Systems, with the vision to make changes to improve efficiency and enhance the services offered. Keep up to date with new technologies and make appropriate recommendations. Key Tasks Application Support and Monitoring: Configure monitoring tools with automated alerts to ease troubleshooting. Monitor application health and performance, addressing any issues promptly. Provide application support and manage incident resolution against established SLAs. Support all internal core applications, with a focus on SharePoint Online, CAD, PDM & PLM. Maintain and update application configuration including user security as needed to meet the business requirements. Create/update support procedures and ensure proper maintenance of standard operating procedure (SOP). New Systems: Capture requirements and create a plan with the vendor and end users to ensure a fully featured end solution. Implement new systems, using change control and project plans. Fully document all changes. Modernise existing systems, focusing on increasing operational efficiency. Server Updates and Patches: Plan and execute server update and patch management strategies, automate where possible. Ensure critical updates, security patches, and firmware upgrades are applied to servers and applications in a timely manner. Documentation and Reporting: Document all maintenance procedures for applications and services. Document repetitive troubleshooting tasks, with a view to automating where possible. Maintain detailed and up-to-date documentation of issues, resolutions of the solution procedure. Ensure change management is utilised for all changes. Business Relations: Engage with the end users, especially engineering teams, and ensure their requirements are captured. Ensure the requirements of the different departments are implemented where possible. Licensing Management: Maintain an accurate inventory of software licenses and subscriptions. Monitor license usage to ensure compliance with vendor agreements. Assist in negotiating and renewing software licenses, optimizing costs when possible. Collaborate with various departments to assess software needs and recommend licensing solutions. Ensure license services are updated and available. IT Support: Provide Third-level IT support to end-users, resolving hardware and software issues. Assist in troubleshooting server-related problems and elevate complex issues to the appropriate teams. Assist in user account management, including account creation, modification, and termination. PERSON SPECIFICATION (essential requirements) Qualifications Relevant qualification in Information Technology, Computer Science, CAD/CAM Engineering or related field (or equivalent work experience). Relevant certifications (e.g., ITIL v3/4, CompTIA A+, Microsoft Certified: Azure Administrator, etc.) are a major plus Must be able to attain and hold National Security Vetting to a minimum SC level. Azure Architect AZ300/303/305 Experience Proven experience in IT support and administration, experience dealing with or working in an engineering environment Knowledge of licensing models for various software products (e.g., Microsoft, Adobe, Oracle, CAD Applications). Experience with system monitoring tools and techniques. Familiarity with Windows and Linux server operating systems and patch management tools Experience of managing hybrid environments. Scripting abilities in PowerShell, Bash, or similar tools for automation. Azure Architect experience. Knowledge & Skills Experience supporting CAD Engineering applications Excellent inter-personal and communication skills, able to influence, persuade and negotiate with people at all levels (externally & internally) as well as to assist in reaching compromises when there are conflicting requirements High degree of organisation, self-motivation and initiative Good team working skills, together with the ability to interface with others at all levels Results orientated with a strong drive to deliver Flexible and adaptable to changing priorities Pro-active and able to take initiative Decision making and creative problem-solving skills Proven ability to deliver solutions under pressure and to tight timescales Strong analytical and problem-solving skills. Excellent planning and organising skills Ability to multi-task and deliver both immediate and longer-term tasks Desirable Knowledge Areas: Understanding of data analytics tools (e.g., Power BI, Tableau). Familiarity with compliance standards (e.g., GDPR, ISO 27001). Knowledge of programming languages such as Python, Java, or C# for application customisation.

PROJECT OVERVIEW You will collaborate closely with the Development, DevOps, and DBA teams to establish and implement Microsoft best practices, principles, and processes within an Azure-hosted environment, with a focus on database-related technologies. Your role will involve providing expertise in application design, infrastructure, and monitoring, all with a strong security focus. Additionally, you will guide engineering teams in developing secure software, integrating security controls, and fostering a security-first mindset in an Agile environment. IN THIS ROLE, YOU WILL Advocates for the application teams; DB Services, Cybersecurity, DevOps, and Agile engineering procedures, quality engineering practices and advanced requirement capturing techniques for improving end-to-end secure delivery practices; Design and implement strategies for collaboration, code, infrastructure, source control, security, compliance, continuous integration, testing, delivery, monitoring, and feedback with a heavy focus on DB infrastructure and automation; Manage Github Actions Pipelines with a heavy emphasis on custom flows and actions as well as Azure DevOps projects (minor). This will include implementing automation tools and frameworks for CI/CD pipelines; Assist with the configuration and setup of Azure SQL, MongoDB Atlas and PostgreSQL (future) following MS best practices; Responsible for day-to-day collaboration with the different application/asset teams to ensure successful implementation of secure coding practices, and integration of secure application and design processes. Supports the Secure Systems Development Lifecycle (SSDLC), including functional and non-functional cybersecurity and DB requirements; Monitor systems, identify performance bottlenecks, and implement solutions in a proactive manner; Develop and maintain design and troubleshooting documentation; Provide training and support to internal teams, peers and stakeholders; Plan DR measures and maintain data storage security in Azure; Acts as the Devops DBA Champion for the application/cyber/Portfolio teams. IF YOU ARE Minimum of 6 years of combined experience in DevOps/DevSecOps engineering, Software and DBA engineering Working with Secure CI/CD pipelines (mainly GitHub Actions & Flows) and ALM tools to automate security requirements validation tasks; Experience with .Net/C#, PowerShell, Bash for scripting; Understanding and experience with Azure SQL and Mongo is a requirement; Experience with AKS and Linux is required; Expertise in Azure cloud services (Azure SQL, Azure ServiceBus, Azure Redis, KeyVaults, Azure Storage, etc) is a requirement (must be a senior); Strong Understanding of network architectures and services within Azure (e.g. VPN, routing, firewall, NSGs, App Gateway, Azure API Management, etc); Knowledge of Source Code Management concepts (e.g., code lines, branching, merging, integration, versioning). Proficiency in using Git for version control is a must; Knowledge of CI/CD Pipeline creation in Azure Devops is a plus; Ability to translate traditional SDLC approach (plan, code, build, test, release, deploy and monitor) to the phases of agile development when writing software to automate security related tasks; Azure certifications (e.g. Azure Devops engineer expert, Azure Administrator Associate, Administering Relational Databases (DP-300), and/or MongoDB certifications) is a plus. AS AN OPINOV8R, YOU WILL HAVE Digital-First Approach: Great talent knows no borders! You can work from wherever you are - we hire and collaborate with professionals worldwide. Remote Work Model: Balance your professional and personal life with our flexible working conditions, empowering you to deliver your best from anywhere. Exciting Projects: Dive into impactful projects across industries that challenge and spark creativity. Boost Your Expertise: Grow your career with continuous learning, development opportunities, and hands-on experience. Join the Best Team Ever: Collaborate with our diverse and cross-cultural team of passionate technologists and creative thinkers. HOW'S THE HIRING PROCESS GOING We strive to make our hiring process smooth and transparent to find the perfect match for both sides. Steps may differ depending on the role, but here's what to expect: Initial Interview: If your background fits the role, we'll invite you for an interview with a Talent Acquisition Specialist. Technical Interview: Depending on the position, you may complete a technical assessment or test task. Final Decision:After all steps, we'll get back to you with the result and next steps.

Our UK office invitesapplicants for the position of: Cyber Security Engineer Harmonic is one of the largest independent fund administrators, delivering a range of services and technology to private debt, hedge funds, fund of funds, private equity funds, private banks, pension funds and family offices. With our experienced professionals and technology, we support a dynamic and complex industry characterized by new financial products, trading strategies and capital markets. Harmonic is service oriented and technology intensive providing comprehensive services and software that include operations outsourcing, custom development and technology for global investment managers. Step into a team where your expertise makes a tangible impact, protecting our clients' information and strengthens the security of our leading fund administration services and technology. Where and How You Will Work Our vibrant London office is located on the 40th floor of 8 Bishopsgate, offering stunning views of the city and access to an on-site gym. This is a full-time in-office role, giving you the chance to work in an environment that fosters innovation and collaboration, right in the heart of London's dynamic tech scene. As part of a global team, you'll enjoy connecting and collaborating with colleagues around the world, contributing to impactful projects across borders. You'll enjoy a supportive team, all within a workspace designed to inspire and energize. In addition, you will join a 1 in 4 24 7 on-call rota, ensuring continuous support and responsiveness as part of our commitment to security and operational excellence. As part of our Security Operations team, you'll take on projects that are critical to safeguarding our organization-leading efforts in security monitoring, detection engineering, incident response, and proactive threat hunting. Your day-to-day will involve developing and refining detection rules, monitoring security events, automating security operations and responding swiftly and effectively to security incidents. You'll collaborate with experts in application security, cloud, identity and access management, and threat intelligence, while also supporting initiatives in network security, cloud security, and vulnerability management as needed. Bring your passion and innovative ideas to a team dedicated to making a real impact in the cybersecurity landscape. In addition, you'll have the opportunity to develop your own skills through research and development, experimentation, and ongoing training. You have a strong detection engineering background with proven experience in detection and response. You are passionate about security automation and orchestration, and committed to continuous learning. You have hands on experience creating detections using query languages such as Kusto Query Language, Sigma, or equivalent. You have experience automating tasks with low code platforms and scripting languages such as PowerShell, Microsoft Logic Apps, or similar solutions. You possess in depth knowledge of Azure and Windows security, including TTPs, evidence and effective detection and mitigation strategies. You embrace change as an opportunity and adapt quickly in fast paced environments. You have 3+ years of proven experience with increasing responsibilities in information security You possess an expert level industry security related qualification from ISACA, ISC2, GIAC or similar professional body You possess a Bachelor's degree in computer science, engineering, mathematics, or a related discipline, or have equivalent experience gained through time in a relevant role. Optional Experience (not required, but helpful) Experience with network security and firewall administration, including configuring, maintaining, and monitoring secure network environments, is considered helpful. Background in application security, such as identifying and addressing vulnerabilities within software or web applications, would be an asset. Skills in reverse engineering, allowing you to analyse software, systems, or code to uncover hidden functions or vulnerabilities, are valued. Familiarity with threat intelligence analysis, including the ability to research, interpret, and respond to emerging security threats, would be beneficial. Fundamental knowledge in the principles of digital forensics incident response (DFIR) and investigative methodologies. Understanding of AI security, including identifying and mitigating risks associated with artificial intelligence systems. Why Join Us? You'll enjoy an attractive compensation and benefits package that's aligned with your expertise and experience. We're passionate about our work but also believe in celebrating wins and building moments of connection along the way. Other Things to Know We make hiring decisions based on your experience, skills, and enthusiasm for making Harmonic a better place.

Job Description Cloud Infrastructure Engineer Location: Gloucestershire, Manchester or Central London - on site 5 days Due to security clearance requirements candidates must be eligible for or currently hold SC or DV. Candidates must be sole UK national/British citizen and resided in the UK for 10 years and over. At DXC Technology, delivering excellence for our customers and colleagues is more than just a motto, it's something we strive towards constantly through our work. Every day we deliver mission critical services in a secure environment whilst promoting our people first agenda, a real sense of community and a healthy work-life balance. Our consistently positive customer feedback and continuous growth helps us cement our place as one of the world's leading IT solutions enterprises, helping us deliver services and solutions in both challenging and exciting situations. We believe that hiring a diverse team is crucial to our success and our recruiting decisions are based on your skills and experience as an individual. We actively encourage consistent growth on our journey towards a culture of inclusion and recognise that the people we employ are vital to providing a great customer experience. As such, we have a variety of training, support, and tools available to aid in your continual personal and professional development. Our ongoing goal is to drive innovation and modernise operations across the board, which includes furthering the skills of our colleagues. At DXC, building a better you, builds a better us. At DXC, one of our platinum accounts has openings for Cloud System Administrators of varying skill levels. The successful candidate will work within a small team which will require a good level of knowledge on DevOps engineering methodologies and that is comfortable working within a cloud development environment. The role involves designing, deploying, managing, and optimising cloud and virtualisation environments across public, private, and hybrid cloud platforms. The ideal candidate would be innovative and analytical with a good eye for detail. Within your role, you will work with a broad range of technologies, including containers, virtualisation, servers, storage, networks, middleware, and database solutions. Role responsibilities Manage and operate cloud and virtualization infrastructure, ensuring stability and performance. Deploy, configure, and optimise virtualization technologies such as VMware, Hyper V, or KVM. Support cloud migration projects for public and private cloud platforms (Azure, AWS, Google Cloud). Collaborate with cross functional teams to design scalable, secure, and cost effective cloud solutions. Monitor, troubleshoot, and resolve infrastructure issues across storage, networking, and compute environments. Implement automation and Infrastructure as Code (IaC) practices using tools like Terraform, Ansible, or PowerShell. Maintain backup, disaster recovery, and security best practices across all infrastructure components. Document system configurations, policies, and procedures for future reference and audits. Provide technical guidance and support to other teams as needed. What you will bring to the team Excellent organisation and time management skills. Working to ITIL best practices. Desire to improve processes, looking for the root cause of a problem. Willingness to both share your knowledge and learn from others. A proactive approach towards looking for risks and problems. Excellent written and verbal communication skills. An ability to adapt quickly and work in an agile fashion. Desirable Skills and Technologies Bachelor's degree in IT, Computer Science, or a related field (or equivalent experience). Some industry experience, with at least 2+ years in a cloud or virtualization role. Experience with containerisation and Kubernetes. Strong experience with VMware vSphere, Microsoft Hyper V, or KVM. Familiarity with public cloud platforms such as AWS, Azure, or Google Cloud. Knowledge of networking, storage solutions, and Active Directory in cloud environments. Experience with automation tools (Terraform, Ansible, PowerShell, or Python). Understanding of IT security best practices, identity management, and compliance. Strong troubleshooting skills and ability to work in a fast paced environment. Cloud certifications (e.g., AWS Certified Solutions Architect, Microsoft Azure Administrator). What we will do for you Competitive Compensation & Pension Scheme - Rewarding your expertise while securing your future. Comprehensive Benefits Package - Including DXC Select, Perks at Work, and incentive programs for exclusive savings and rewards. Continuous Learning & Development - Access to upskilling opportunities, career growth resources, and industry leading training. Lifestyle Perks - Enjoy options like the Salary Sacrifice Car Scheme and more. At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.

Job Description Cloud Infrastructure Engineer Location: Gloucestershire, Manchester or Central London - on site 5 days Due to security clearance requirements candidates must be eligible for or currently hold SC or DV. Candidates must be sole UK national/British citizen and resided in the UK for 10 years and over. At DXC Technology, delivering excellence for our customers and colleagues is more than just a motto, it's something we strive towards constantly through our work. Every day we deliver mission critical services in a secure environment whilst promoting our people first agenda, a real sense of community and a healthy work-life balance. Our consistently positive customer feedback and continuous growth helps us cement our place as one of the world's leading IT solutions enterprises, helping us deliver services and solutions in both challenging and exciting situations. We believe that hiring a diverse team is crucial to our success and our recruiting decisions are based on your skills and experience as an individual. We actively encourage consistent growth on our journey towards a culture of inclusion and recognise that the people we employ are vital to providing a great customer experience. As such, we have a variety of training, support, and tools available to aid in your continual personal and professional development. Our ongoing goal is to drive innovation and modernise operations across the board, which includes furthering the skills of our colleagues. At DXC, building a better you, builds a better us. At DXC, one of our platinum accounts has openings for Cloud System Administrators of varying skill levels. The successful candidate will work within a small team which will require a good level of knowledge on DevOps engineering methodologies and that is comfortable working within a cloud development environment. The role involves designing, deploying, managing, and optimising cloud and virtualisation environments across public, private, and hybrid cloud platforms. The ideal candidate would be innovative and analytical with a good eye for detail. Within your role, you will work with a broad range of technologies, including containers, virtualisation, servers, storage, networks, middleware, and database solutions. Role responsibilities Manage and operate cloud and virtualization infrastructure, ensuring stability and performance. Deploy, configure, and optimise virtualization technologies such as VMware, Hyper V, or KVM. Support cloud migration projects for public and private cloud platforms (Azure, AWS, Google Cloud). Collaborate with cross functional teams to design scalable, secure, and cost effective cloud solutions. Monitor, troubleshoot, and resolve infrastructure issues across storage, networking, and compute environments. Implement automation and Infrastructure as Code (IaC) practices using tools like Terraform, Ansible, or PowerShell. Maintain backup, disaster recovery, and security best practices across all infrastructure components. Document system configurations, policies, and procedures for future reference and audits. Provide technical guidance and support to other teams as needed. What you will bring to the team Excellent organisation and time management skills. Working to ITIL best practices. Desire to improve processes, looking for the root cause of a problem. Willingness to both share your knowledge and learn from others. A proactive approach towards looking for risks and problems. Excellent written and verbal communication skills. An ability to adapt quickly and work in an agile fashion. Desirable Skills and Technologies Bachelor's degree in IT, Computer Science, or a related field (or equivalent experience). Some industry experience, with at least 2+ years in a cloud or virtualization role. Experience with containerisation and Kubernetes. Strong experience with VMware vSphere, Microsoft Hyper V, or KVM. Familiarity with public cloud platforms such as AWS, Azure, or Google Cloud. Knowledge of networking, storage solutions, and Active Directory in cloud environments. Experience with automation tools (Terraform, Ansible, PowerShell, or Python). Understanding of IT security best practices, identity management, and compliance. Strong troubleshooting skills and ability to work in a fast paced environment. Cloud certifications (e.g., AWS Certified Solutions Architect, Microsoft Azure Administrator). What we will do for you Competitive Compensation & Pension Scheme - Rewarding your expertise while securing your future. Comprehensive Benefits Package - Including DXC Select, Perks at Work, and incentive programs for exclusive savings and rewards. Continuous Learning & Development - Access to upskilling opportunities, career growth resources, and industry leading training. Lifestyle Perks - Enjoy options like the Salary Sacrifice Car Scheme and more. At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.

Benefits 25 days holiday entitlement rising to 28 days after 5 plus years' service Holiday Purchase Scheme 2 days for personal wellbeing Pension - including option to join Salary Sacrifice/Exchange for Pension scheme (SXP) (subject to eligibility criteria) Electric Vehicle salary sacrifice scheme (subject to eligibility criteria) Death in Service - x4 basic salary Private Medical Insurance available, partially subsidised by Ci SAGE Employee Benefits scheme Salary sacrifice charity donation scheme Ci Christmas Savings Club Ci Lottery Out of town offices with free parking Hybrid working arrangement - Mon & Fri optional WFH days Business Unit: Services Reporting to: Workplace Operations Team Leader Location/site: Caerphilly with potential to travel to other Ci/customer sites Vetting requirements: Yes Company Overview Centerprise International (Ci) was established in 1983 and has over 30 years of experience and expertise in providing innovative products and services. Our financial strength, and breadth and quality of services offered, together with our enviable record of success in supplying under many framework agreements and winning many government contracts makes Ci one of the leading ICT suppliers. Our cash reserves, recent strategic acquisitions and the quality of contracts held are an assurance of our future growth. Throughout its history, Ci has evolved to meet market demands and now offers Managed Services and Solution Design to complement our own products Ci actively seeks to attract talented ambitious individuals, to nurture and develop through their career with the organisation. The Ci Group comprises of wholly owned companies and a joint venture business, so the opportunity to build a wide and varied career path truly exists. All employees have the opportunity learn from successful, capable business professionals within the organisation, to absorb knowledge and experience first hand how a thriving privately owned business operates. Role Description We are seeking a skilled and proactive Network Operations Support Engineer to join our Workplace Services team. This role focuses on the operational delivery and technical support of network infrastructure for our clients. Provide 2nd/3rd line support for network related incidents and service requests Advanced configuration and management of enterprise switches, routers, and firewalls (e.g., Cisco, Fortinet, Juniper) Monitor network performance and implement improvements for uptime and security Assist with network design and implementation for new projects and client onboarding Respond to escalations and resolve complex technical issues promptly Maintain accurate documentation of network configurations and changes Liaise with vendors and suppliers for hardware/software procurement and support Ensure compliance with security standards and best practices Participate in an on call rota to provide out of hours support as required Working hours fall within the hours of 0700 to 1800 daily, dictated by the shift pattern which you are allocated. Therefore, on occasions you will be required to cover additional shifts in the absence of colleagues, as directed by your manager. Working hours may occasionally include weekend and statutory public holiday working. The Company may from time to time require you to work such additional hours as may be necessary for the proper performance of your duties. Participation in an on call rota is expected, providing out of hours support for critical incidents and urgent client requirements. On call duties are shared across the team and may occasionally require evening or weekend work. Experience and Skills Essential Significant experience supporting and troubleshooting complex multi site LAN/WAN environments Advanced configuration and management of enterprise switches, routers, and firewalls (e.g., Cisco, Fortinet, Juniper) In depth knowledge of routing protocols (OSPF, BGP, EIGRP) and dynamic routing configuration Strong understanding of network security concepts, including firewall rule sets, VPNs (IPSec, SSL), and intrusion prevention systems Experience with VLAN design, trunking, inter VLAN routing, and network segmentation Hands on experience with wireless networking (802.1x authentication, enterprise Wi Fi deployment, troubleshooting RF issues) Proficient in network monitoring, analysis, and troubleshooting using tools such as Wireshark, SolarWinds, PRTG, or similar Experience with network automation and scripting (e.g., Python, Ansible, or PowerShell) for configuration management and monitoring Familiarity with cloud networking (Azure/AWS VPCs, VPN gateways, ExpressRoute/Direct Connect) Proven ability to implement and support high availability solutions (redundant links, HSRP/VRRP, load balancing) Experience with DNS, DHCP, NAT, and network address planning Ability to produce and maintain detailed network documentation, diagrams, and change records Strong troubleshooting skills for resolving complex connectivity, performance, and security issues Experience supporting remote access solutions and secure remote working environments Comfortable working in an ITIL based service management environment, including incident, problem, and change management processes Desirable Experience with SD WAN technologies and deployment Knowledge of VoIP systems and network QoS Experience working with monitoring tools and network logs Awareness of load balancing, failover routing, and redundancy protocols (HSRP, VRRP) Company Profile Ensure customer satisfaction is our number one priorityBe true to your work and go the extra mile to deliver on your promiseHave the strength to make a difference and don't be afraid to constructively challenge the status quoBe innovative and do all that is reasonable to deliver a positive outcomeGiving your time and energy in the best interests of the Company Customer Centric - Ensure customer satisfaction is our number one priority Commitment - Be true to your work and go the extra mile to deliver on your promise Courage To Challenge - Have the strength to make a difference and don't be afraid to constructively challenge the status quo Succeed - Be innovative and do all that is reasonable to deliver a positive outcome Dedication - Giving your time and energy in the best interests of the Company Education/Qualifications/Specific training Desirable (Not Essential): Cisco CCNA/CCNP or equivalent certification CompTIA Network+ Microsoft Certified: Azure Administrator Associate AWS Certified Solutions Architect - Associate ITIL Foundation