Main purpose of job: To provide emotional and practical support and information to victims and survivors of sexual violence who have reported to the police, or are considering reporting to the police. Location: Hybrid: working from home, with regular attendance at CARA premises in Colchester and regular travel across mid and north Essex. Preferred start date: ASAP (subject to enhanced DBS Check and satisfactory references) Salary: £32,151 - £34,020 (pro rata). Contract: This is a permanent contract. Hours: 28 - 35 hours per week. Holiday: 25 days per year pro-rata, plus additional gift days at Christmas. To apply : Please complete the application form, which can be downloaded from our website, explaining how your skills and experience relate to the person specification. Application deadline: 9am, Monday 2nd February 2026. Interviews: Wednesday 11th February 2026. This post is restricted to women applicants under the Equality Act 2010, Schedule 9, Part 1. Job Description Independent Sexual Violence Advisers (ISVAs) provide emotional and practical support and information to victims and survivors of sexual violence who have reported to the police, or are considering reporting to the police. The role of an ISVA is to support victims and survivors by: Ensuring their voice is heard. Helping them make the choices that feel right for them. Accompanying them to important appointments and to court. Supporting them with their next steps after the legal process is over, regardless of the outcome of the case. If victims and survivors are considering reporting to the police, ISVAs can also help them by: Providing impartial information to enable them to make an informed decision. Offering an overview of police processes and what to expect if they do decide to report. Supporting them in their next steps. CARA provides an ISVA service to adults, young people and children who have been victims of sexual violence from across mid and North Essex, and Uttlesford. Most ISVA clients are referred to CARA through the Police or the Sexual Assault Referral Centre (SARC). Clients can also refer themselves. Duties and Responsibilities For all clients To liaise with CARA s Information and Referrals Coordinator and First Contact Navigators in supporting new referrals to the ISVA service. To undertake risk assessment and support needs analysis with clients. To develop individual service plans to address risks/support needs of clients. To help clients access services to which they are entitled, e.g. through setting up fast-track referral systems to sexual health follow-up services, making referrals to mental health services, assisting with return to work/absence from work arrangements. To provide face-to-face and telephone support (non-therapeutic) to clients and their supporters where appropriate. To help clients to develop their own support network. To explain criminal, legal and if relevant, civil remedies to clients. To provide information in relation to the Criminal Injuries Compensation Scheme. Where relevant and with client s consent, to keep other agencies informed about important changes in client s situation. To consider safeguarding issues and follow CARA s safeguarding policy and procedures. If a client reports to the Police To support the client throughout their time in the criminal justice system, explaining the procedures and their role and rights within it. Subject to local arrangements and their wishes, to support the client at every step; from the provision of their witness statement through to a trial. To liaise with the police and CPS on behalf of the client. To keep them informed about the progress of their case on behalf of the police in line with the requirements of the Victims Code of Practice. To participate in case conferences with the police and CPS. To understand and support the need for some clients to access special measures. General To manage a caseload of around 50 clients (pro rata), including adults, young people and children. To travel to client meetings in a variety of settings, including outreach premises and clients homes. To maintain and monitor records, using a purpose-built online database. To follow procedures and protocols so that the safety of the client is kept central to any process. To note and feedback to other agencies any difficulties clients are having accessing their service. To contribute to the development of service policies, protocols, guidelines and strategies within areas of practice as necessary. To develop and maintain effective communication systems with key partners including the police, CPS, HMCTS, social services, education, primary care trust (mental and sexual health), Victim Support, Witness Service, CAFCASS and voluntary sector organisations. To participate in team meetings, supervision, training and development. To participate in co-location working within Colchester and Chelmsford police stations. To provide specialist advice to other workers and agencies, including participation in the delivery of training sessions. To have a clear understanding of the myths surrounding sexual violence, and the trauma and long-term mental health effects it creates, including self-harm, suicidal feelings and suicide attempts. To be aware of resources available regarding interpreters, signers etc. To attend regular team meetings and to work with colleagues to further the objectives of CARA. To adhere in full to all CARA s organisational policies and procedures, including safeguarding. To report to the ISVA Manager, Head of Operations, CEO and Trustees as required, including the production of written reports. To be administratively self-servicing. To undertake any other related activities as required by the ISVA Manager, Head of Operations, CEO or Board of Trustees. About CARA CARA (Centre for Action on Rape and Abuse) works with victims and survivors of sexual violence and child sexual abuse, providing independent, specialist support and promoting and representing their rights and needs. CARA is a registered charity working with adults of all genders, young people and children from across mid and north Essex. We have a head office in Colchester and outreach premises in Braintree, Chelmsford, Clacton-on-Sea, Great Dunmow and Harwich. We also provide remote services. CARA seeks to be an inclusive organisation that actively encourages, supports and values diversity amongst both our service-users and our workers. We wish to create a culture in which discrimination, in all its forms, is recognised and addressed. You can read more about CARA s commitment to diversity and inclusion on our website. We encourage and welcome applications from candidates from diverse backgrounds. About Synergy East CARA is part of Synergy East. We work closely with SERICC Rape and Sexual Abuse Specialist Service and Southend-on-Sea Rape Crisis (SOS Rape Crisis) to deliver the contract for the Office for the Police, Fire and Crime Commissioner for Essex for services for victims and survivors of sexual violence and child sexual abuse across Essex.
Jan 07, 2026
Full time
Main purpose of job: To provide emotional and practical support and information to victims and survivors of sexual violence who have reported to the police, or are considering reporting to the police. Location: Hybrid: working from home, with regular attendance at CARA premises in Colchester and regular travel across mid and north Essex. Preferred start date: ASAP (subject to enhanced DBS Check and satisfactory references) Salary: £32,151 - £34,020 (pro rata). Contract: This is a permanent contract. Hours: 28 - 35 hours per week. Holiday: 25 days per year pro-rata, plus additional gift days at Christmas. To apply : Please complete the application form, which can be downloaded from our website, explaining how your skills and experience relate to the person specification. Application deadline: 9am, Monday 2nd February 2026. Interviews: Wednesday 11th February 2026. This post is restricted to women applicants under the Equality Act 2010, Schedule 9, Part 1. Job Description Independent Sexual Violence Advisers (ISVAs) provide emotional and practical support and information to victims and survivors of sexual violence who have reported to the police, or are considering reporting to the police. The role of an ISVA is to support victims and survivors by: Ensuring their voice is heard. Helping them make the choices that feel right for them. Accompanying them to important appointments and to court. Supporting them with their next steps after the legal process is over, regardless of the outcome of the case. If victims and survivors are considering reporting to the police, ISVAs can also help them by: Providing impartial information to enable them to make an informed decision. Offering an overview of police processes and what to expect if they do decide to report. Supporting them in their next steps. CARA provides an ISVA service to adults, young people and children who have been victims of sexual violence from across mid and North Essex, and Uttlesford. Most ISVA clients are referred to CARA through the Police or the Sexual Assault Referral Centre (SARC). Clients can also refer themselves. Duties and Responsibilities For all clients To liaise with CARA s Information and Referrals Coordinator and First Contact Navigators in supporting new referrals to the ISVA service. To undertake risk assessment and support needs analysis with clients. To develop individual service plans to address risks/support needs of clients. To help clients access services to which they are entitled, e.g. through setting up fast-track referral systems to sexual health follow-up services, making referrals to mental health services, assisting with return to work/absence from work arrangements. To provide face-to-face and telephone support (non-therapeutic) to clients and their supporters where appropriate. To help clients to develop their own support network. To explain criminal, legal and if relevant, civil remedies to clients. To provide information in relation to the Criminal Injuries Compensation Scheme. Where relevant and with client s consent, to keep other agencies informed about important changes in client s situation. To consider safeguarding issues and follow CARA s safeguarding policy and procedures. If a client reports to the Police To support the client throughout their time in the criminal justice system, explaining the procedures and their role and rights within it. Subject to local arrangements and their wishes, to support the client at every step; from the provision of their witness statement through to a trial. To liaise with the police and CPS on behalf of the client. To keep them informed about the progress of their case on behalf of the police in line with the requirements of the Victims Code of Practice. To participate in case conferences with the police and CPS. To understand and support the need for some clients to access special measures. General To manage a caseload of around 50 clients (pro rata), including adults, young people and children. To travel to client meetings in a variety of settings, including outreach premises and clients homes. To maintain and monitor records, using a purpose-built online database. To follow procedures and protocols so that the safety of the client is kept central to any process. To note and feedback to other agencies any difficulties clients are having accessing their service. To contribute to the development of service policies, protocols, guidelines and strategies within areas of practice as necessary. To develop and maintain effective communication systems with key partners including the police, CPS, HMCTS, social services, education, primary care trust (mental and sexual health), Victim Support, Witness Service, CAFCASS and voluntary sector organisations. To participate in team meetings, supervision, training and development. To participate in co-location working within Colchester and Chelmsford police stations. To provide specialist advice to other workers and agencies, including participation in the delivery of training sessions. To have a clear understanding of the myths surrounding sexual violence, and the trauma and long-term mental health effects it creates, including self-harm, suicidal feelings and suicide attempts. To be aware of resources available regarding interpreters, signers etc. To attend regular team meetings and to work with colleagues to further the objectives of CARA. To adhere in full to all CARA s organisational policies and procedures, including safeguarding. To report to the ISVA Manager, Head of Operations, CEO and Trustees as required, including the production of written reports. To be administratively self-servicing. To undertake any other related activities as required by the ISVA Manager, Head of Operations, CEO or Board of Trustees. About CARA CARA (Centre for Action on Rape and Abuse) works with victims and survivors of sexual violence and child sexual abuse, providing independent, specialist support and promoting and representing their rights and needs. CARA is a registered charity working with adults of all genders, young people and children from across mid and north Essex. We have a head office in Colchester and outreach premises in Braintree, Chelmsford, Clacton-on-Sea, Great Dunmow and Harwich. We also provide remote services. CARA seeks to be an inclusive organisation that actively encourages, supports and values diversity amongst both our service-users and our workers. We wish to create a culture in which discrimination, in all its forms, is recognised and addressed. You can read more about CARA s commitment to diversity and inclusion on our website. We encourage and welcome applications from candidates from diverse backgrounds. About Synergy East CARA is part of Synergy East. We work closely with SERICC Rape and Sexual Abuse Specialist Service and Southend-on-Sea Rape Crisis (SOS Rape Crisis) to deliver the contract for the Office for the Police, Fire and Crime Commissioner for Essex for services for victims and survivors of sexual violence and child sexual abuse across Essex.
ROLE: Trade Counter Assistant / Driver HOURS: 44 per Week, 7am - 4:30pm, Monday to Friday, 8am - 12pm on a Rota - Permanent Role SALARY: £27,936 basic salary, plus 10% zone allowance per year, totalling £30,730 BONUS/OTE: Realistic total earning potential of up to £34,330 per year BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Site Based Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways: We have a Christmas shutdown period We only work occasional Saturdays, on a rota basis We don't open our branches on Sundays Our branches close at 4:30pm during the week, we support your work/life balance! We offer a FREE Healthcare plan for all our employees Exceptional monthly Branch Bonus Industry leading induction and training programmes Excellent opportunities to grow with us, and progress your career Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell. WHAT OUR TRADE COUNTER ASSISTANTS DO: Our Trade Counter Assistants are hands-on, lead by example, and work closely with the Branch Manager and Branch Supervisor in day to day branch operations Responsible for trade counter sales to achieve sales targets, confidently communicating product knowledge to customers Provide exceptional customer service and support to new and existing customers Picking, loading and delivering products to customers via Eurocell's 3.5 tonne flatbed trucks and LWB vans Responsible for route planning, safe driving and keeping the Company vehicle clean Supporting the Branch Manager with actions and activities on time, in full Compliance with Health and Safety, company policies and procedures Ensure excellence in customer service, operational standards and Branch sales targets are achieved Support the delivery of sales targets whilst developing and maintaining positive customer relationships Assist with the delivery of branch operations Provide support and assistance to Branch colleagues as required Maintain branch standards - including warehouse and stock management, front of house cleanliness and point of sale WHAT WE NEED FROM OUR TRADE COUNTER ASSISTANTS: Passion and energy to deliver exceptional customer service and achieve business targets A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy Good organisational skills, with ability to prioritise and use own initiative Confident IT user, with experience of MS Office and industry standard software eg SAP A full and valid driving license is essential, and a FLT licence could be a distinct advantage Previous branch stock take experience could be a distinct advantage Comfortable to work in a small team and on occasion, alone Experience within a similar role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage WHAT WE OFFER OUR TRADE COUNTER ASSISTANTS: You will be rewarded with a very competitive basic salary 10% Zone allowance An excellent monthly bonus scheme 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career
Jan 07, 2026
Full time
ROLE: Trade Counter Assistant / Driver HOURS: 44 per Week, 7am - 4:30pm, Monday to Friday, 8am - 12pm on a Rota - Permanent Role SALARY: £27,936 basic salary, plus 10% zone allowance per year, totalling £30,730 BONUS/OTE: Realistic total earning potential of up to £34,330 per year BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Site Based Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways: We have a Christmas shutdown period We only work occasional Saturdays, on a rota basis We don't open our branches on Sundays Our branches close at 4:30pm during the week, we support your work/life balance! We offer a FREE Healthcare plan for all our employees Exceptional monthly Branch Bonus Industry leading induction and training programmes Excellent opportunities to grow with us, and progress your career Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell. WHAT OUR TRADE COUNTER ASSISTANTS DO: Our Trade Counter Assistants are hands-on, lead by example, and work closely with the Branch Manager and Branch Supervisor in day to day branch operations Responsible for trade counter sales to achieve sales targets, confidently communicating product knowledge to customers Provide exceptional customer service and support to new and existing customers Picking, loading and delivering products to customers via Eurocell's 3.5 tonne flatbed trucks and LWB vans Responsible for route planning, safe driving and keeping the Company vehicle clean Supporting the Branch Manager with actions and activities on time, in full Compliance with Health and Safety, company policies and procedures Ensure excellence in customer service, operational standards and Branch sales targets are achieved Support the delivery of sales targets whilst developing and maintaining positive customer relationships Assist with the delivery of branch operations Provide support and assistance to Branch colleagues as required Maintain branch standards - including warehouse and stock management, front of house cleanliness and point of sale WHAT WE NEED FROM OUR TRADE COUNTER ASSISTANTS: Passion and energy to deliver exceptional customer service and achieve business targets A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy Good organisational skills, with ability to prioritise and use own initiative Confident IT user, with experience of MS Office and industry standard software eg SAP A full and valid driving license is essential, and a FLT licence could be a distinct advantage Previous branch stock take experience could be a distinct advantage Comfortable to work in a small team and on occasion, alone Experience within a similar role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage WHAT WE OFFER OUR TRADE COUNTER ASSISTANTS: You will be rewarded with a very competitive basic salary 10% Zone allowance An excellent monthly bonus scheme 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career
Management Consulting - Utilities Capital Projects Manager Location: London Career Level: Manager Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team: We are a diverse team of driven individuals, sharing a common passion for driving the net zero agenda across our wide ranging portfolio of clients. Our mission is to expedite the energy transition; reducing emissions whilst ensuring a stable and affordable energy supply enabling robust future economic development. From strategy development and delivering innovative new technologies through to enabling organisational and operational excellence, we are committed to a global sustainable future for our Clients. Our team thrives on shared success, diverse ways of thinking and boundaryless opportunities that drive each of our careers in new and exciting ways. Innovation is at the heart of our team and we bring cutting edge technology to our clients, helping them on our collective journey to a more sustainable future. From capital infrastructure projects building new energy generation plants through to energy retail, our team are at the forefront of utility excellence across the value chain. As part of our team you will learn, grow and advance in an innovative culture that embraces your individuality. You will be challenged and rewarded while surrounded by a highly passionate and supportive team. Together we thrive and together we will succeed in achieving net zero. In our team you will learn: How to work with our diverse utilities client base to solve their most difficult problems The delivery of truly innovative work on the back of emergent technologies to support the energy transition The benefit of working across multiple geographic locations and workforces Through teaming with high calibre Accenture colleagues bringing a wealth of industry and functional experience By having access to our global knowledge and capability network As a Utilities Capital Projects Manager, you will: Work alongside our clients, understanding their challenges and bringing your large capital projects expertise to guide them through to success Use your structured and innovative problem solving skills to find the right solution for our clients Have a deep analytical capability to deliver data driven consulting Recommend and use the best tools to answer our Clients unique questions Draw insights through your well developed quantitative skills e.g. financial analysis, market data analysis, etc. Project manage and use your experience with delivery methods such as Agile, Lean, and Design Thinking to drive success Leverage your relationship and stakeholder management skills to accomplish team objectives Communicate with excellence (written, conversational and presentation delivery) We are looking for experience in the following skills: Good level of industry experience in capital projects; particularly with a focus in any of the following: renewables, nuclear, energy transmission & distribution, transport, and built environment Familiar with the capital projects lifecycle and Engineering, Procurement and Construction tools and methods Proficiency in contractor management, procurement, supply chain or logistics Project and programme delivery for high complexity, large scale capital projects Knowledge of emerging digital technologies and their impact on capital project success An aptitude for data and analysis Leadership experience managing teams both from a project delivery and personal development perspective Extensive project management experience delivering high complexity projects on time and to Client satisfaction Strong consulting experience with excellent stakeholder engagement and communication skills Set yourself apart: Ability to lead with excellence Mastery of creative and innovative thinking Proven history of successful capital project delivery What's in it for you At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 30 days' vacation per year, gym subsidy, private medical insurance and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first class services we are known for. About Accenture Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries - powered by the world's largest network of Advanced Technology and Intelligent Operations centers. With 509,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law.
Jan 07, 2026
Full time
Management Consulting - Utilities Capital Projects Manager Location: London Career Level: Manager Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team: We are a diverse team of driven individuals, sharing a common passion for driving the net zero agenda across our wide ranging portfolio of clients. Our mission is to expedite the energy transition; reducing emissions whilst ensuring a stable and affordable energy supply enabling robust future economic development. From strategy development and delivering innovative new technologies through to enabling organisational and operational excellence, we are committed to a global sustainable future for our Clients. Our team thrives on shared success, diverse ways of thinking and boundaryless opportunities that drive each of our careers in new and exciting ways. Innovation is at the heart of our team and we bring cutting edge technology to our clients, helping them on our collective journey to a more sustainable future. From capital infrastructure projects building new energy generation plants through to energy retail, our team are at the forefront of utility excellence across the value chain. As part of our team you will learn, grow and advance in an innovative culture that embraces your individuality. You will be challenged and rewarded while surrounded by a highly passionate and supportive team. Together we thrive and together we will succeed in achieving net zero. In our team you will learn: How to work with our diverse utilities client base to solve their most difficult problems The delivery of truly innovative work on the back of emergent technologies to support the energy transition The benefit of working across multiple geographic locations and workforces Through teaming with high calibre Accenture colleagues bringing a wealth of industry and functional experience By having access to our global knowledge and capability network As a Utilities Capital Projects Manager, you will: Work alongside our clients, understanding their challenges and bringing your large capital projects expertise to guide them through to success Use your structured and innovative problem solving skills to find the right solution for our clients Have a deep analytical capability to deliver data driven consulting Recommend and use the best tools to answer our Clients unique questions Draw insights through your well developed quantitative skills e.g. financial analysis, market data analysis, etc. Project manage and use your experience with delivery methods such as Agile, Lean, and Design Thinking to drive success Leverage your relationship and stakeholder management skills to accomplish team objectives Communicate with excellence (written, conversational and presentation delivery) We are looking for experience in the following skills: Good level of industry experience in capital projects; particularly with a focus in any of the following: renewables, nuclear, energy transmission & distribution, transport, and built environment Familiar with the capital projects lifecycle and Engineering, Procurement and Construction tools and methods Proficiency in contractor management, procurement, supply chain or logistics Project and programme delivery for high complexity, large scale capital projects Knowledge of emerging digital technologies and their impact on capital project success An aptitude for data and analysis Leadership experience managing teams both from a project delivery and personal development perspective Extensive project management experience delivering high complexity projects on time and to Client satisfaction Strong consulting experience with excellent stakeholder engagement and communication skills Set yourself apart: Ability to lead with excellence Mastery of creative and innovative thinking Proven history of successful capital project delivery What's in it for you At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 30 days' vacation per year, gym subsidy, private medical insurance and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first class services we are known for. About Accenture Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries - powered by the world's largest network of Advanced Technology and Intelligent Operations centers. With 509,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law.
ROLE: Trade Counter Assistant / Driver HOURS: 44 per Week, 7am - 4:30pm, Monday to Friday, 8am - 12pm on a Rota - Permanent Role SALARY: £28,740 basic, plus 10% Zone Allowance, totalling £31,614 plus bonus Pro Rata BONUS/OTE: Realistic total earning potential of up to £36,414 per year BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Site Based Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways: We have a Christmas shutdown period We only work occasional Saturdays, on a rota basis We don't open our branches on Sundays Our branches close at 4:30pm during the week, we support your work/life balance! We offer a FREE Healthcare plan for all our employees Exceptional monthly Branch Bonus Industry leading induction and training programmes Excellent opportunities to grow with us, and progress your career Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell. WHAT OUR TRADE COUNTER ASSISTANTS DO: Our Trade Counter Assistants are hands-on, lead by example, and work closely with the Branch Manager and Branch Supervisor in day to day branch operations Responsible for trade counter sales to achieve sales targets, confidently communicating product knowledge to customers Provide exceptional customer service and support to new and existing customers Picking, loading and delivering products to customers via Eurocell's 3.5 tonne flatbed trucks and LWB vans Responsible for route planning, safe driving and keeping the Company vehicle clean Supporting the Branch Manager with actions and activities on time, in full Compliance with Health and Safety, company policies and procedures Ensure excellence in customer service, operational standards and Branch sales targets are achieved Support the delivery of sales targets whilst developing and maintaining positive customer relationships Assist with the delivery of branch operations Provide support and assistance to Branch colleagues as required Maintain branch standards - including warehouse and stock management, front of house cleanliness and point of sale WHAT WE NEED FROM OUR TRADE COUNTER ASSISTANTS: Passion and energy to deliver exceptional customer service and achieve business targets A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy Good organisational skills, with ability to prioritise and use own initiative Confident IT user, with experience of MS Office and industry standard software eg SAP A full and valid driving license is essential, and a FLT licence could be a distinct advantage Previous branch stock take experience could be a distinct advantage Comfortable to work in a small team and on occasion, alone Experience within a similar role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage WHAT WE OFFER OUR TRADE COUNTER ASSISTANTS: You will be rewarded with a very competitive basic salary 10% Zone allowance An excellent monthly bonus scheme 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career
Jan 07, 2026
Full time
ROLE: Trade Counter Assistant / Driver HOURS: 44 per Week, 7am - 4:30pm, Monday to Friday, 8am - 12pm on a Rota - Permanent Role SALARY: £28,740 basic, plus 10% Zone Allowance, totalling £31,614 plus bonus Pro Rata BONUS/OTE: Realistic total earning potential of up to £36,414 per year BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Site Based Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways: We have a Christmas shutdown period We only work occasional Saturdays, on a rota basis We don't open our branches on Sundays Our branches close at 4:30pm during the week, we support your work/life balance! We offer a FREE Healthcare plan for all our employees Exceptional monthly Branch Bonus Industry leading induction and training programmes Excellent opportunities to grow with us, and progress your career Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell. WHAT OUR TRADE COUNTER ASSISTANTS DO: Our Trade Counter Assistants are hands-on, lead by example, and work closely with the Branch Manager and Branch Supervisor in day to day branch operations Responsible for trade counter sales to achieve sales targets, confidently communicating product knowledge to customers Provide exceptional customer service and support to new and existing customers Picking, loading and delivering products to customers via Eurocell's 3.5 tonne flatbed trucks and LWB vans Responsible for route planning, safe driving and keeping the Company vehicle clean Supporting the Branch Manager with actions and activities on time, in full Compliance with Health and Safety, company policies and procedures Ensure excellence in customer service, operational standards and Branch sales targets are achieved Support the delivery of sales targets whilst developing and maintaining positive customer relationships Assist with the delivery of branch operations Provide support and assistance to Branch colleagues as required Maintain branch standards - including warehouse and stock management, front of house cleanliness and point of sale WHAT WE NEED FROM OUR TRADE COUNTER ASSISTANTS: Passion and energy to deliver exceptional customer service and achieve business targets A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy Good organisational skills, with ability to prioritise and use own initiative Confident IT user, with experience of MS Office and industry standard software eg SAP A full and valid driving license is essential, and a FLT licence could be a distinct advantage Previous branch stock take experience could be a distinct advantage Comfortable to work in a small team and on occasion, alone Experience within a similar role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage WHAT WE OFFER OUR TRADE COUNTER ASSISTANTS: You will be rewarded with a very competitive basic salary 10% Zone allowance An excellent monthly bonus scheme 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career
Claims Department Senior Team Leader Reporting to: Claims Department Manager Site based: Hull Salary: £35,000 Hours: 38.5 hours per week, Monday to Friday plus 1 in 6 Saturdays (8.30am - 12.30pm) What We Offer Employee health and wellbeing benefits, including: 24/7 GP service, confidential counselling service, retail, gym and lifestyle discounts and a medical cashback scheme 21 days annual leave plus statutory bank holidays Additional birthday holiday Holiday purchase scheme Performance-based salary increments Free on-site parking Monthly free food days Company events, reward and recognition initiatives Purpose The Senior Team Leader provides the critical leadership and performance layer between Team Leaders / Deputy Team Leaders and the Claims Department Manager. The role focuses on driving performance uplift, leadership capability, quality, compliance and consistency across all Claims teams. It is not operational micromanagement, but leadership oversight and development. You will have full ownership for the performance, capability and conduct of Team Leaders and their teams, ensuring KPIs, FCA obligations, quality standards and customer outcomes are consistently achieved. Key Responsibilities: Leadership & Performance Management Line manage all Team Leaders and Deputy Team Leaders within the Claims department. Conduct regular, structured 1-2-1s focused on performance, behaviour, leadership standards and development. Oversee performance management processes including improvement plans, capability frameworks and formal PIPs where required. Act as the first escalation point for leadership-level performance, conduct and absence management. Support recruitment, onboarding and induction of leadership roles. Identify exemplary performance and recommend individuals for reward and recognition. Provide cover in the absence of the Claims Department Manager. Duties or functions in addition to or instead of your usual duties if the needs of the business so require, that are within your capability and status. Operational Oversight & KPI Delivery Maintain full oversight of departmental performance against KPIs, including productivity, quality, SLA adherence and customer outcomes. Oversee day-to-day operational performance across all teams, ensuring resources are realigned to respond to trends and demand. Support short- and medium-term resource planning alongside the Claims Department Manager. Ensure claims leakage and cost exposure are minimised through strong controls and adherence to process. Act as an escalation point for complex, high-risk or high-profile claims and complaints, ensuring FCA and SLA compliance. Quality, Audit & Compliance Carry out leadership-level audits across teams. Analyse audit outcomes, trends and root causes, ensuring actions and re-testing are in place. Ensure FCA, client, SLA and internal policy requirements are embedded and consistently applied. Promote data security and strict adherence to GDPR, DPA and information governance standards. Coaching, Development & Succession Coach and mentor Team Leaders to develop strong people leadership, not just task management. Support the creation and delivery of departmental training plans and leadership development programmes. Support apprentices and ongoing capability development. Identify high-potential talent and support succession planning. Promote consistent leadership behaviours and expectations across the department. Continuous Improvement & Change Identify and lead departmental improvement initiatives to improve efficiency, customer outcomes and staff engagement. Support the delivery of projects, initiatives and transformation activity. Act as a change champion, ensuring effective communication, adoption and embedding of new ways of working. Provide insight, data and recommendations to support departmental and business-wide initiatives. Building a strong working relationship with the Senior Team Leader at any other business site to create alignment across the departments. Person Specification Essential Proven leadership experience, ideally within claims, insurance or a regulated environment. Strong performance management, coaching and people development capability. Customer-centric and quality-focused mindset. Strong analytical skills with the ability to interpret data and drive improvement. Confident, fair and consistent decision-maker. Highly organised, proactive and resilient. Strong IT skills, including Microsoft Office applications such as Outlook, Excel, Power Bi. Desirable Experience within automotive claims or insurance operations. Experience leading leaders (Team Leaders / Deputy Team Leaders). Exposure to FCA-regulated environments. Experience supporting change, transformation or continuous improvement programmes. Attending external meetings may be a requirement so a full UK driving licence is desirable. To Apply If you feel you are a suitable candidate and would like to work for Vizion Network, please click apply to be redirected to our website to complete your application. The deadline for applications is Wednesday 21st January 2026.
Jan 06, 2026
Full time
Claims Department Senior Team Leader Reporting to: Claims Department Manager Site based: Hull Salary: £35,000 Hours: 38.5 hours per week, Monday to Friday plus 1 in 6 Saturdays (8.30am - 12.30pm) What We Offer Employee health and wellbeing benefits, including: 24/7 GP service, confidential counselling service, retail, gym and lifestyle discounts and a medical cashback scheme 21 days annual leave plus statutory bank holidays Additional birthday holiday Holiday purchase scheme Performance-based salary increments Free on-site parking Monthly free food days Company events, reward and recognition initiatives Purpose The Senior Team Leader provides the critical leadership and performance layer between Team Leaders / Deputy Team Leaders and the Claims Department Manager. The role focuses on driving performance uplift, leadership capability, quality, compliance and consistency across all Claims teams. It is not operational micromanagement, but leadership oversight and development. You will have full ownership for the performance, capability and conduct of Team Leaders and their teams, ensuring KPIs, FCA obligations, quality standards and customer outcomes are consistently achieved. Key Responsibilities: Leadership & Performance Management Line manage all Team Leaders and Deputy Team Leaders within the Claims department. Conduct regular, structured 1-2-1s focused on performance, behaviour, leadership standards and development. Oversee performance management processes including improvement plans, capability frameworks and formal PIPs where required. Act as the first escalation point for leadership-level performance, conduct and absence management. Support recruitment, onboarding and induction of leadership roles. Identify exemplary performance and recommend individuals for reward and recognition. Provide cover in the absence of the Claims Department Manager. Duties or functions in addition to or instead of your usual duties if the needs of the business so require, that are within your capability and status. Operational Oversight & KPI Delivery Maintain full oversight of departmental performance against KPIs, including productivity, quality, SLA adherence and customer outcomes. Oversee day-to-day operational performance across all teams, ensuring resources are realigned to respond to trends and demand. Support short- and medium-term resource planning alongside the Claims Department Manager. Ensure claims leakage and cost exposure are minimised through strong controls and adherence to process. Act as an escalation point for complex, high-risk or high-profile claims and complaints, ensuring FCA and SLA compliance. Quality, Audit & Compliance Carry out leadership-level audits across teams. Analyse audit outcomes, trends and root causes, ensuring actions and re-testing are in place. Ensure FCA, client, SLA and internal policy requirements are embedded and consistently applied. Promote data security and strict adherence to GDPR, DPA and information governance standards. Coaching, Development & Succession Coach and mentor Team Leaders to develop strong people leadership, not just task management. Support the creation and delivery of departmental training plans and leadership development programmes. Support apprentices and ongoing capability development. Identify high-potential talent and support succession planning. Promote consistent leadership behaviours and expectations across the department. Continuous Improvement & Change Identify and lead departmental improvement initiatives to improve efficiency, customer outcomes and staff engagement. Support the delivery of projects, initiatives and transformation activity. Act as a change champion, ensuring effective communication, adoption and embedding of new ways of working. Provide insight, data and recommendations to support departmental and business-wide initiatives. Building a strong working relationship with the Senior Team Leader at any other business site to create alignment across the departments. Person Specification Essential Proven leadership experience, ideally within claims, insurance or a regulated environment. Strong performance management, coaching and people development capability. Customer-centric and quality-focused mindset. Strong analytical skills with the ability to interpret data and drive improvement. Confident, fair and consistent decision-maker. Highly organised, proactive and resilient. Strong IT skills, including Microsoft Office applications such as Outlook, Excel, Power Bi. Desirable Experience within automotive claims or insurance operations. Experience leading leaders (Team Leaders / Deputy Team Leaders). Exposure to FCA-regulated environments. Experience supporting change, transformation or continuous improvement programmes. Attending external meetings may be a requirement so a full UK driving licence is desirable. To Apply If you feel you are a suitable candidate and would like to work for Vizion Network, please click apply to be redirected to our website to complete your application. The deadline for applications is Wednesday 21st January 2026.
Hours: .5 hours per week (4 or 5 days), Monday Friday Wealden Citizens Advice (WCA) is looking for a passionate and proactive Advice Services Manager to lead our Crowborough office. This is an exciting opportunity to support and empower local people, particularly those facing disadvantage, by ensuring they have access to free, confidential, and impartial advice when they need it most. Wealden Citizens Advice is an independent local charity and part of the national Citizens Advice network. Each year, we help over 4,000 residents across Wealden through our offices in Crowborough, Hailsham, and Uckfield , as well as through outreach services and digital channels. We re here for everyone whatever the problem. From benefits and debt to housing, employment, immigration, and energy advice, we help people find a way forward. Our insights and research also influence change at both local and national levels. Our vision is to make advice and information more accessible to everyone in Wealden especially those in hard-to-reach or disadvantaged communities. By helping people understand their rights and access the support they re entitled to, we promote wellbeing, community cohesion, and a fairer society. As part of the Citizens Advice network, we are: Free, independent, confidential, and impartial Committed to equality, diversity, and inclusion Guided by integrity, compassion, and respect Dedicated to continuous improvement and community impact You ll lead the day-to-day operations of our Crowborough Advice Service , managing a team of around 30 volunteer advisers who deliver a high-quality, client-focused, multi-channel advice service. This is a varied and rewarding role for someone who thrives in a fast-paced, people-focused environment and is passionate about helping others. You ll ensure effective service delivery across face-to-face, phone, text, and email channels Coach, develop, and support volunteer advisers to maintain high advice standards Oversee service quality, compliance, and performance targets Work collaboratively with our management team across Wealden to develop and improve services Contribute to local research and campaigns to address the root causes of client issues We re looking for someone who is: A motivational leader , able to inspire and support volunteers Highly organised , adaptable, and solution-focused Comfortable working collaboratively across teams and services Empathetic, approachable, and committed to delivering the best outcomes for clients Experience as a Citizens Advice Generalist Adviser or in the Social Care sector (minimum 2 years preferred but not essential) Experience managing or coordinating teams in an advice or community service setting A good understanding of equality, diversity, and inclusion in service delivery Strong IT and data management skills Key Responsibilities Lead and manage the Crowborough Generalist Advice Service and associated projects Recruit, train, and support volunteers in partnership with our District Administrator & Training Team Oversee casework quality, performance, and compliance with Citizens Advice standards Ensure accurate recording of client data, case notes, and outcomes Maintain Health & Safety and Data Protection standards within the office Contribute to service development, audits, and research & campaigns work Support and participate in management team meetings and cross-office initiatives What We Offer A supportive, inclusive, and friendly team culture Opportunities for professional development and ongoing training Flexible working arrangements (4 or 5 days per week) The chance to make a tangible difference in people s lives every day Wealden Citizens Advice is committed to equality, diversity, and inclusion. We welcome applications from all backgrounds and communities, and particularly from groups currently underrepresented in our workforce.
Jan 06, 2026
Full time
Hours: .5 hours per week (4 or 5 days), Monday Friday Wealden Citizens Advice (WCA) is looking for a passionate and proactive Advice Services Manager to lead our Crowborough office. This is an exciting opportunity to support and empower local people, particularly those facing disadvantage, by ensuring they have access to free, confidential, and impartial advice when they need it most. Wealden Citizens Advice is an independent local charity and part of the national Citizens Advice network. Each year, we help over 4,000 residents across Wealden through our offices in Crowborough, Hailsham, and Uckfield , as well as through outreach services and digital channels. We re here for everyone whatever the problem. From benefits and debt to housing, employment, immigration, and energy advice, we help people find a way forward. Our insights and research also influence change at both local and national levels. Our vision is to make advice and information more accessible to everyone in Wealden especially those in hard-to-reach or disadvantaged communities. By helping people understand their rights and access the support they re entitled to, we promote wellbeing, community cohesion, and a fairer society. As part of the Citizens Advice network, we are: Free, independent, confidential, and impartial Committed to equality, diversity, and inclusion Guided by integrity, compassion, and respect Dedicated to continuous improvement and community impact You ll lead the day-to-day operations of our Crowborough Advice Service , managing a team of around 30 volunteer advisers who deliver a high-quality, client-focused, multi-channel advice service. This is a varied and rewarding role for someone who thrives in a fast-paced, people-focused environment and is passionate about helping others. You ll ensure effective service delivery across face-to-face, phone, text, and email channels Coach, develop, and support volunteer advisers to maintain high advice standards Oversee service quality, compliance, and performance targets Work collaboratively with our management team across Wealden to develop and improve services Contribute to local research and campaigns to address the root causes of client issues We re looking for someone who is: A motivational leader , able to inspire and support volunteers Highly organised , adaptable, and solution-focused Comfortable working collaboratively across teams and services Empathetic, approachable, and committed to delivering the best outcomes for clients Experience as a Citizens Advice Generalist Adviser or in the Social Care sector (minimum 2 years preferred but not essential) Experience managing or coordinating teams in an advice or community service setting A good understanding of equality, diversity, and inclusion in service delivery Strong IT and data management skills Key Responsibilities Lead and manage the Crowborough Generalist Advice Service and associated projects Recruit, train, and support volunteers in partnership with our District Administrator & Training Team Oversee casework quality, performance, and compliance with Citizens Advice standards Ensure accurate recording of client data, case notes, and outcomes Maintain Health & Safety and Data Protection standards within the office Contribute to service development, audits, and research & campaigns work Support and participate in management team meetings and cross-office initiatives What We Offer A supportive, inclusive, and friendly team culture Opportunities for professional development and ongoing training Flexible working arrangements (4 or 5 days per week) The chance to make a tangible difference in people s lives every day Wealden Citizens Advice is committed to equality, diversity, and inclusion. We welcome applications from all backgrounds and communities, and particularly from groups currently underrepresented in our workforce.
About Us ACAD, a part of the CareTech Family, is a refreshingly innovative organisation specialising in delivering bespoke care and support to young people and their families to provide the best level of service during complex and difficult times in their lives. We offer quality residential child care to local authorities for young people aged 8-18 years with social, emotional and behavioural difficulties, complex needs such as autism, learning difficulties and problematic sexualised behaviour. ACAD have adopted a pedagogical approach to?care?and?education, striving to combine both to provide a holistic solution to the needs of young people. We also provide for all of the?training requirements?of our staff and an SQA accredited centre recognised to deliver SVQ and HNC. Our service offer includes an Outreach Support Initiative which is a flexible, open-ended programme of care and support to children and young people aged 5 and upwards. This initiative is effective in the areas of crisis management and prevention and keeping families together. About the Role To lead and manage the operational delivery of high-quality residential child care services across multiple homes, ensuring compliance with Scottish regulatory frameworks, safeguarding standards, and the principles of The Promise. The Operations Manager will support Registered Managers, promote trauma-informed care, and drive continuous improvement in outcomes for children and young people What We Offer • £62,000 per annum DOE & car allowance. • Annual quality and commercial bonus. • Hours: Full-time, 37-40 hours per week, with flexibility including on-call duties. • As a member of the CareTech leadership team you will participate in a Management Incentive Plan that will enable you to share in the long term success of the Company. • Continuous development from our in-house Leadership Academy . Whose courses provide our existing and future leaders the time and psychological space to explore the expectations of a leader, with a focus on core behavioural skills. To motivate, empower, inspire and stretch leaders to develop their knowledge and skills in leadership and management, by reflecting on themselves and how they interact and work with their teams, their networks and the wider business. • Additional Benefits : Competitive pay, pension scheme, and a range of benefits including: o Employee Assistance Service o Wellbeing Programme o Recommend a Friend scheme o Team Rewards with discounted restaurants and family days out o Long Service Awards This role - see job description attached, for full details We are seeking an experienced leader to oversee the strategic and operational management of our care services. You will drive high standards of practice, compliance, and safeguarding, while supporting staff recruitment, development, and performance. The role involves managing budgets and resources, leading service improvement aligned with The Promise and GIRFEC, and building strong partnerships with families, professionals, and external agencies. This is a key role for someone passionate about delivering exceptional, child-centred care. Experience needed SVQ Level 4 or equivalent in Social Services and Healthcare or Leadership and Management. Minimum 5 years' experience in residential child care, with at least 3 years in a leadership role. In-depth knowledge of Scottish child protection legislation, The Promise, and trauma-informed practice. Experience of managing multiple sites Proven ability to lead teams, manage change, and deliver high-quality care. Excellent communication, organisational, and problem-solving skills. The CareTech family is a Disability Confident Employer and an Equal Opportunities Employer. We value the wisdom that comes from life experience and are committed to promoting the safeguarding and welfare of all in our care. All applicants must undergo an enhanced DBS check and provide at least two references covering the past two years. Applicants must also provide information for all positions related to working with children and the vulnerable and details of employment going back to full time education. If you are ready to make a difference and meet the needs of children in a nurturing environment, apply now and join our dedicated team!
Jan 06, 2026
Full time
About Us ACAD, a part of the CareTech Family, is a refreshingly innovative organisation specialising in delivering bespoke care and support to young people and their families to provide the best level of service during complex and difficult times in their lives. We offer quality residential child care to local authorities for young people aged 8-18 years with social, emotional and behavioural difficulties, complex needs such as autism, learning difficulties and problematic sexualised behaviour. ACAD have adopted a pedagogical approach to?care?and?education, striving to combine both to provide a holistic solution to the needs of young people. We also provide for all of the?training requirements?of our staff and an SQA accredited centre recognised to deliver SVQ and HNC. Our service offer includes an Outreach Support Initiative which is a flexible, open-ended programme of care and support to children and young people aged 5 and upwards. This initiative is effective in the areas of crisis management and prevention and keeping families together. About the Role To lead and manage the operational delivery of high-quality residential child care services across multiple homes, ensuring compliance with Scottish regulatory frameworks, safeguarding standards, and the principles of The Promise. The Operations Manager will support Registered Managers, promote trauma-informed care, and drive continuous improvement in outcomes for children and young people What We Offer • £62,000 per annum DOE & car allowance. • Annual quality and commercial bonus. • Hours: Full-time, 37-40 hours per week, with flexibility including on-call duties. • As a member of the CareTech leadership team you will participate in a Management Incentive Plan that will enable you to share in the long term success of the Company. • Continuous development from our in-house Leadership Academy . Whose courses provide our existing and future leaders the time and psychological space to explore the expectations of a leader, with a focus on core behavioural skills. To motivate, empower, inspire and stretch leaders to develop their knowledge and skills in leadership and management, by reflecting on themselves and how they interact and work with their teams, their networks and the wider business. • Additional Benefits : Competitive pay, pension scheme, and a range of benefits including: o Employee Assistance Service o Wellbeing Programme o Recommend a Friend scheme o Team Rewards with discounted restaurants and family days out o Long Service Awards This role - see job description attached, for full details We are seeking an experienced leader to oversee the strategic and operational management of our care services. You will drive high standards of practice, compliance, and safeguarding, while supporting staff recruitment, development, and performance. The role involves managing budgets and resources, leading service improvement aligned with The Promise and GIRFEC, and building strong partnerships with families, professionals, and external agencies. This is a key role for someone passionate about delivering exceptional, child-centred care. Experience needed SVQ Level 4 or equivalent in Social Services and Healthcare or Leadership and Management. Minimum 5 years' experience in residential child care, with at least 3 years in a leadership role. In-depth knowledge of Scottish child protection legislation, The Promise, and trauma-informed practice. Experience of managing multiple sites Proven ability to lead teams, manage change, and deliver high-quality care. Excellent communication, organisational, and problem-solving skills. The CareTech family is a Disability Confident Employer and an Equal Opportunities Employer. We value the wisdom that comes from life experience and are committed to promoting the safeguarding and welfare of all in our care. All applicants must undergo an enhanced DBS check and provide at least two references covering the past two years. Applicants must also provide information for all positions related to working with children and the vulnerable and details of employment going back to full time education. If you are ready to make a difference and meet the needs of children in a nurturing environment, apply now and join our dedicated team!
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons At our core, we believe that growth comes from exposure to diverse challenges. In this role, you'll have the opportunity to work across a wide range of engagements, thanks to the trust and scale of our clients. You will get hands-on experience with web application and API testing, Wireless assessments, Internal infrastructure tests, Mobile App security, Red and Purple team operations, Physical intrusion testing, hardware analysis, and more. No two projects are quite the same, and that's exactly how we like it. This variety allows our team to explore different domains, deepen existing strengths, and discover new areas of interest, all while solving real-world problems in live environments. Whether you're still shaping your focus or refining an existing specialty, you'll have space here to grow meaningfully. Manage risk for our clients to make them stronger for the future. Our Digital Services are designed to enable organisations to leverage our innovative methodologies, technology, and highly experienced professionals to manage their business risks most effectively. Working at BDO offers curious-minded people excellent exposure to all aspects of business strategy, operations and more. We're a dynamic team of internal auditors, accountants, technology, and business transformation experts with disciplines in finance, risk, projects and change, cyber and digital, amongst others. Our extensive network and depth of experience mean we work in a highly client-centric way, focused on providing a collaborative, tailor-made advisory service. Our team helps clients manage their business-critical threats, such as cyber events, and build resilient businesses capable of responding to internal and external events which may interrupt their operations. Being known for exceptional client service in our chosen markets, we put innovation and agility at the heart of everything we do. This is your chance to join a fast-paced, growing team and help shape the future of Digital at BDO. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. We'll broaden your horizons We are looking for a skilled Manager to join our Offensive Security team. In this role, you will oversee sophisticated penetration testing and red team engagements and help drive the development of the offensive security practice. Requirements Strict Requirement: Strong certification in penetration testing such as OSCP (Offensive Security Certified Professional), CTM (Check Team Member), CRT (CREST Registered Tester) and OSWA (Offensive Security Web assessor) or even better if you have Advanced certifications such as OSEP (Offensive Security Experienced Penetration Tester), CCSAM (CREST Certified Simulated Attack Manager) and CTL (Check Team Leader). Solid experience in offensive security-whether through professional penetration testing, red teaming, bug bounty work, capture-the-flag competitions, or personal research projects. Proven ability to deliver impactful client engagements, demonstrating both technical depth and a practical understanding of risk. Experience in performing digital forensics and incident response (DFIR) activities during an active engagement and/or management of a DFIR engagement A degree in Cyber Security, Information Technology, or a related field Proven experience in offensive security and penetration testing Strong leadership skills with the ability to manage and motivate a team Excellent communication, collaboration and problem-solving skills especially when dealing with potential blockers or unexpected obstacles to delivery A strategic mindset with a proactive approach to problem-solving An active interest in the evolving security landscape, continuously staying up to date with new techniques, vulnerabilities, and research as well as contributing knowledge back to the team. Be yourself It's at the core of the company's and team's vision. You'll be able to truly be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suits them, their teams, and the tasks at hand. At BDO, we're committed to helping you achieve your personal and professional goals. We provide structured development frameworks, resources, and mentorship to support your growth-whether you're looking to deepen a specific skillset or broaden your expertise across domains. We'll align your client engagements with your learning objectives, giving you the chance to apply new skills, explore areas of interest, and gain practical experience. You won't be navigating this alone-our team culture emphasizes peer support, collaboration, and knowledge sharing on every project. We're in it together Mutual support and respect are one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Jan 06, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons At our core, we believe that growth comes from exposure to diverse challenges. In this role, you'll have the opportunity to work across a wide range of engagements, thanks to the trust and scale of our clients. You will get hands-on experience with web application and API testing, Wireless assessments, Internal infrastructure tests, Mobile App security, Red and Purple team operations, Physical intrusion testing, hardware analysis, and more. No two projects are quite the same, and that's exactly how we like it. This variety allows our team to explore different domains, deepen existing strengths, and discover new areas of interest, all while solving real-world problems in live environments. Whether you're still shaping your focus or refining an existing specialty, you'll have space here to grow meaningfully. Manage risk for our clients to make them stronger for the future. Our Digital Services are designed to enable organisations to leverage our innovative methodologies, technology, and highly experienced professionals to manage their business risks most effectively. Working at BDO offers curious-minded people excellent exposure to all aspects of business strategy, operations and more. We're a dynamic team of internal auditors, accountants, technology, and business transformation experts with disciplines in finance, risk, projects and change, cyber and digital, amongst others. Our extensive network and depth of experience mean we work in a highly client-centric way, focused on providing a collaborative, tailor-made advisory service. Our team helps clients manage their business-critical threats, such as cyber events, and build resilient businesses capable of responding to internal and external events which may interrupt their operations. Being known for exceptional client service in our chosen markets, we put innovation and agility at the heart of everything we do. This is your chance to join a fast-paced, growing team and help shape the future of Digital at BDO. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. We'll broaden your horizons We are looking for a skilled Manager to join our Offensive Security team. In this role, you will oversee sophisticated penetration testing and red team engagements and help drive the development of the offensive security practice. Requirements Strict Requirement: Strong certification in penetration testing such as OSCP (Offensive Security Certified Professional), CTM (Check Team Member), CRT (CREST Registered Tester) and OSWA (Offensive Security Web assessor) or even better if you have Advanced certifications such as OSEP (Offensive Security Experienced Penetration Tester), CCSAM (CREST Certified Simulated Attack Manager) and CTL (Check Team Leader). Solid experience in offensive security-whether through professional penetration testing, red teaming, bug bounty work, capture-the-flag competitions, or personal research projects. Proven ability to deliver impactful client engagements, demonstrating both technical depth and a practical understanding of risk. Experience in performing digital forensics and incident response (DFIR) activities during an active engagement and/or management of a DFIR engagement A degree in Cyber Security, Information Technology, or a related field Proven experience in offensive security and penetration testing Strong leadership skills with the ability to manage and motivate a team Excellent communication, collaboration and problem-solving skills especially when dealing with potential blockers or unexpected obstacles to delivery A strategic mindset with a proactive approach to problem-solving An active interest in the evolving security landscape, continuously staying up to date with new techniques, vulnerabilities, and research as well as contributing knowledge back to the team. Be yourself It's at the core of the company's and team's vision. You'll be able to truly be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suits them, their teams, and the tasks at hand. At BDO, we're committed to helping you achieve your personal and professional goals. We provide structured development frameworks, resources, and mentorship to support your growth-whether you're looking to deepen a specific skillset or broaden your expertise across domains. We'll align your client engagements with your learning objectives, giving you the chance to apply new skills, explore areas of interest, and gain practical experience. You won't be navigating this alone-our team culture emphasizes peer support, collaboration, and knowledge sharing on every project. We're in it together Mutual support and respect are one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Job Description Role: Management Consulting Manager - Capital Markets, Strategy & Consulting Location: London Mobility: Up to 100% Career Level: Manager, Career Level 7 Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO About the Practice Accenture's Capital Markets practice sits within the Financial Services industry segment, working with leading global firms across Investment Banking, Asset / Investment Managers, Wealth Managers, Exchanges, Data Providers, Custodians and Clearing Houses. Technology innovation, market disruption, data-led transformation and enterprise modernization are trends that are having a significant impact on the business and operational models of our clients. Accenture's unique position, at the intersection of business and technology, means that more and more industry participants are turning to us for help with their most important strategic investments. The scale of our capabilities and client engagements, and the way we collaborate with the ecosystem, operate, and deliver value provides an unparalleled opportunity for you to grow and advance. Based on your experience and area of interest, you may work on projects in key areas such as: Data and Advanced Artificial Intelligence Cloud & Modern Technology Intelligent Operations design and process automation Trading, Portfolio and Risk Management Platforms Exchanges & Market Infrastructure Business Restructuring and Operating Model Design Regulatory Change, Compliance and Resilience Change Management, Business Analysis and Process Engineering Typical Responsibilities Successfully shape, structure, design and deliver complex consulting engagements, across diverse and demanding stakeholder groups - often within highly regulated environments and/or challenging delivery contexts. Demonstrate exceptional client relationship skills and ability to become a trusted partner in an advisory capacity, with clear client impact. Demonstrate track record of forming deep relationships with clients across the Capital Markets / Financial Services industry. Lead teams of our people and support development of Accenture's Capital Markets practice through people focused initiatives and the mentoring of more junior team members. Develop and identify sales opportunities that are aligned with client agendas, creating value-driven sales propositions through partnering with our leaders, clients, and consultants across our practices, to take the best of our firm to our clients. Lead the creation of well-articulated thought leadership assets that present innovative and action-oriented information, insight, knowledge, guidance, and recommendations on a specific market-relevant strategy topic and support Accenture to have improved market presence in external forums. Take accountability for developing offerings within the Capital Markets practice. Play a key role in driving the growth agenda for clients - identifying emerging trends in customers and the market. Prioritise diversity & inclusion across teams and champion change that brings added value to the business. Required Skills & Experience A minimum of 5 years Consulting experience at a recognized consulting firm or through an 'in-house' consulting/business development role (e.g., Group Strategy, Group Corporate Development) in the Financial Services industry. Able to demonstrate the ability to shape, structure, design and deliver complex consulting engagements across diverse and demanding stakeholder groups - making significant client delivery impact. A proven track record of developing deep and trusted client relationships across the Capital Markets / Financial Services industry. Demonstrate strong advisory capabilities, with deep experience becoming a trusted partner to clients. An excellent understanding of the Capital Markets industry, across a range of client segments, offerings, and businesses, including front-to-back business processes and product types. Knowledge and a personal viewpoint on key trends in the Capital Markets industry - demonstrating an appreciation of how technology can contribute to solving clients' complex business challenges. Proven ability to successfully lead teams, promote diversity and develop other people to achieve business and technology outcomes. Project and programme delivery experience; having a solid understanding of project lifecycles and phases of delivery. Strong experience in project management and/or business analysis within a Financial Services / Capital Markets setting. Intellectual capacity and ability to think in new, innovative ways to understand complex issues and develop creative solutions. Comfortable operating within uncertain / ambiguous circumstances to lead and drive. Set Yourself Apart Deep experience in Capital Markets, Investment Banking industry, including a solid understanding of Front, Middle and Back office processes and the trade lifecycle. Understanding of the Capital Markets' ecosystem, key industry trends, and emerging technologies - having your own perspectives on this and ability to contribute to our industry Thought Leadership. Proven success in co-creating in a team-oriented environment. Experience in delivering operational and technology driven change and transformation. Demonstrated ability to thrive working within teams, with excellent client relationship / leadership / interpersonal skills, strong written and verbal communication skills and a strong professional presence. This should include excellent written (structured documents, presentations) and verbal communication skills (facilitation of meetings, presentation of materials). Proven ability to work creatively and analytically in a problem-solving environment. Analytical and dynamic thinker and great problem-solving skills. Programme & Project management experience - including Prince, PMP & Agile Delivery methodologies. Strong academic background, to Bachelor's degree level or higher, or equivalent experience. What's In It For You At Accenture in addition to a highly competitive salary, you will also have an extensive benefits package which includes 30 days' vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice! Flexibility and Mobility Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for. Equal Employment Opportunity Statement Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process. Closing Date for Applications 31.8.25 Locations London Manchester About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces . . click apply for full job details
Jan 06, 2026
Full time
Job Description Role: Management Consulting Manager - Capital Markets, Strategy & Consulting Location: London Mobility: Up to 100% Career Level: Manager, Career Level 7 Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO About the Practice Accenture's Capital Markets practice sits within the Financial Services industry segment, working with leading global firms across Investment Banking, Asset / Investment Managers, Wealth Managers, Exchanges, Data Providers, Custodians and Clearing Houses. Technology innovation, market disruption, data-led transformation and enterprise modernization are trends that are having a significant impact on the business and operational models of our clients. Accenture's unique position, at the intersection of business and technology, means that more and more industry participants are turning to us for help with their most important strategic investments. The scale of our capabilities and client engagements, and the way we collaborate with the ecosystem, operate, and deliver value provides an unparalleled opportunity for you to grow and advance. Based on your experience and area of interest, you may work on projects in key areas such as: Data and Advanced Artificial Intelligence Cloud & Modern Technology Intelligent Operations design and process automation Trading, Portfolio and Risk Management Platforms Exchanges & Market Infrastructure Business Restructuring and Operating Model Design Regulatory Change, Compliance and Resilience Change Management, Business Analysis and Process Engineering Typical Responsibilities Successfully shape, structure, design and deliver complex consulting engagements, across diverse and demanding stakeholder groups - often within highly regulated environments and/or challenging delivery contexts. Demonstrate exceptional client relationship skills and ability to become a trusted partner in an advisory capacity, with clear client impact. Demonstrate track record of forming deep relationships with clients across the Capital Markets / Financial Services industry. Lead teams of our people and support development of Accenture's Capital Markets practice through people focused initiatives and the mentoring of more junior team members. Develop and identify sales opportunities that are aligned with client agendas, creating value-driven sales propositions through partnering with our leaders, clients, and consultants across our practices, to take the best of our firm to our clients. Lead the creation of well-articulated thought leadership assets that present innovative and action-oriented information, insight, knowledge, guidance, and recommendations on a specific market-relevant strategy topic and support Accenture to have improved market presence in external forums. Take accountability for developing offerings within the Capital Markets practice. Play a key role in driving the growth agenda for clients - identifying emerging trends in customers and the market. Prioritise diversity & inclusion across teams and champion change that brings added value to the business. Required Skills & Experience A minimum of 5 years Consulting experience at a recognized consulting firm or through an 'in-house' consulting/business development role (e.g., Group Strategy, Group Corporate Development) in the Financial Services industry. Able to demonstrate the ability to shape, structure, design and deliver complex consulting engagements across diverse and demanding stakeholder groups - making significant client delivery impact. A proven track record of developing deep and trusted client relationships across the Capital Markets / Financial Services industry. Demonstrate strong advisory capabilities, with deep experience becoming a trusted partner to clients. An excellent understanding of the Capital Markets industry, across a range of client segments, offerings, and businesses, including front-to-back business processes and product types. Knowledge and a personal viewpoint on key trends in the Capital Markets industry - demonstrating an appreciation of how technology can contribute to solving clients' complex business challenges. Proven ability to successfully lead teams, promote diversity and develop other people to achieve business and technology outcomes. Project and programme delivery experience; having a solid understanding of project lifecycles and phases of delivery. Strong experience in project management and/or business analysis within a Financial Services / Capital Markets setting. Intellectual capacity and ability to think in new, innovative ways to understand complex issues and develop creative solutions. Comfortable operating within uncertain / ambiguous circumstances to lead and drive. Set Yourself Apart Deep experience in Capital Markets, Investment Banking industry, including a solid understanding of Front, Middle and Back office processes and the trade lifecycle. Understanding of the Capital Markets' ecosystem, key industry trends, and emerging technologies - having your own perspectives on this and ability to contribute to our industry Thought Leadership. Proven success in co-creating in a team-oriented environment. Experience in delivering operational and technology driven change and transformation. Demonstrated ability to thrive working within teams, with excellent client relationship / leadership / interpersonal skills, strong written and verbal communication skills and a strong professional presence. This should include excellent written (structured documents, presentations) and verbal communication skills (facilitation of meetings, presentation of materials). Proven ability to work creatively and analytically in a problem-solving environment. Analytical and dynamic thinker and great problem-solving skills. Programme & Project management experience - including Prince, PMP & Agile Delivery methodologies. Strong academic background, to Bachelor's degree level or higher, or equivalent experience. What's In It For You At Accenture in addition to a highly competitive salary, you will also have an extensive benefits package which includes 30 days' vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice! Flexibility and Mobility Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for. Equal Employment Opportunity Statement Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process. Closing Date for Applications 31.8.25 Locations London Manchester About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces . . click apply for full job details
Rainey Endowed School
Londonderry, County Londonderry
Vice Principal - Quality Assurance & School Improvement School Mission Statement : RES is a caring school, committed to excellence in all areas of its service to the local community and desires to educate its pupils to be global citizens. In connection with all staff, the Vice Principal will play a vital role in supporting our students to become: Successful Learners, Confident Individuals and Responsible Citizens. Responsibilities The Vice Principal will play a pivotal role in the shaping and delivery of the strategic vison of the school, through developing the highest standards in quality assurance and in school improvement. Core Purpose - Quality Assurance Maximise pupil development, progress and attainment Using Principal's delegated authority to make decisions on teacher progression, conduct, performance, behaviour, discipline and prevention of complaints Lead on school performance informed by quality assurance, best practice treated in line with Rainey Endowed School's strategic intentions Assist with and produce School Development and Action Plans and in relation to his/her specific areas, and timely monitoring, evaluation and review. Oversee ETI framework and other regulator/statutory compliance e.g. curriculum audit, DE returns, Entitlement Framework, SIMS / Bromcom lead / EdIS lead Use of qualitive and quantitative tracking of data and lesson observations to identify approaches to school improvement Line Management Deputise for the Principal, making key decisions which reflect the school's ethos and values Oversee the school's Digital skills strategy Line manage Staff Development and Teaching and Learning Co-ordinator Line manage Examination and Data Teams Line manage Heads of Departments providing mentorship and career development support School Culture and Behaviour Foster a culture of inclusiveness and enrichment for all students Promote high standards of behaviour through consistent routines, clear expectations, and positive reinforcement and by being a visible presence in the school Oversight of day to day running of Heads of Departments 7 Teaching and Learning (School Improvement) Drive outcomes and improvements in Teaching and Learning across the school Provide strategic leadership in curriculum development to ensure programmes are achievable, inclusive, and financially sustainable Working as part of a team, ensure effective use of homework, assessment and technology to support pupil progression As part of a team, ensure the quality and assurance of Teaching and Learning through effective monitoring, evaluation, and continuous improvement • Regular review of curriculum with recommendations for improvement to benefit the educational experience of pupils As part of a team, provide leadership for staff development and teaching and learning, contribute to INSET programme, staff meetings and Staff Development Days, overseeing the PRSD process and the organisation of INSET days Working with Others Build strong respectful relationships around the school community Promote a culture of professionalism and collaboration through the staff • Communicate effectively with parents, including the effective handling of concerns and complaints Engage constructively with Boad of Governors and external partners Represent the school in other educational networks Monitor staff workload and prepare annual directed time budgets; advise Principal on this issue when appropriate Working with the Teaching and Learning and Staff Development Co-ordinator assume responsibility for all shared teaching resources School Operations and Improvement Support the Principal and Senior Leadership Team (SLT) in maintaining a calm, purposeful, and effective learning environment Manage delegated budgets with accuracy, transparency, and integrity to ensure excellent value for money with the Bursar Identify and address barriers to school effectiveness and continuous improvement Provide oversight of school policies to ensure full compliance with ETI (Education and Training Inspectorate) requirements Support inspection readiness and ensure consistent compliance with all school policies • Lead on entrance examination arrangements for pupils transferring from primary school • Take responsibility for setting term dates in line with EA/DE requirements and neighbouring schools • Manage and resolve parental complaints relating to academic matters in a fair and professional manner Attend sub-committees of the Board of Governors (there are five cycles of business annually) and deputise for the Principal in his absence at Full Board meetings Professional Development Pursue ongoing professional development to remain at the forefront of educational leadership Engage in a tailored CPD programme designed to prepare for future Principalship Participate fully in the appraisal process and contribute to the professional growth and development of others General Duties Uphold all school policies Maintain a caring, respectful, and professional demeanour in all interactions Support the values, vision, and ethos of the school Collaborate effectively with other professionals and participate in relevant meetings and training as required • Undertake any other reasonable duties as requested to support the smooth operation of the school Specific Areas of Responsibility Oversee curriculum, teaching and learning, including the options process and timetabling, to ensure a broad, balanced, and high-quality learning experience Line management (specific departments and areas to be agreed) Ensure the quality, clarity, and usefulness of academic reports so that they meet the needs of parents and pupils while remaining manageable for teaching staff Take responsibility for SEAG Transfer arrangements, supporting the smooth transition of primary pupils to Rainey Endowed School Maintain clear lines of communication within the academic structure and ensure effective management of the school's database systems Chair staff disciplinary panels when required and advise line managers on addressing staff performance and conduct matters Teach the equivalent of one day per week For further information about the role including a full Job Description and both Application and Monitoring Forms, click the apply icon. Applications must be received by the school no later than 10.00 am on Friday 9 January 2026.
Jan 06, 2026
Full time
Vice Principal - Quality Assurance & School Improvement School Mission Statement : RES is a caring school, committed to excellence in all areas of its service to the local community and desires to educate its pupils to be global citizens. In connection with all staff, the Vice Principal will play a vital role in supporting our students to become: Successful Learners, Confident Individuals and Responsible Citizens. Responsibilities The Vice Principal will play a pivotal role in the shaping and delivery of the strategic vison of the school, through developing the highest standards in quality assurance and in school improvement. Core Purpose - Quality Assurance Maximise pupil development, progress and attainment Using Principal's delegated authority to make decisions on teacher progression, conduct, performance, behaviour, discipline and prevention of complaints Lead on school performance informed by quality assurance, best practice treated in line with Rainey Endowed School's strategic intentions Assist with and produce School Development and Action Plans and in relation to his/her specific areas, and timely monitoring, evaluation and review. Oversee ETI framework and other regulator/statutory compliance e.g. curriculum audit, DE returns, Entitlement Framework, SIMS / Bromcom lead / EdIS lead Use of qualitive and quantitative tracking of data and lesson observations to identify approaches to school improvement Line Management Deputise for the Principal, making key decisions which reflect the school's ethos and values Oversee the school's Digital skills strategy Line manage Staff Development and Teaching and Learning Co-ordinator Line manage Examination and Data Teams Line manage Heads of Departments providing mentorship and career development support School Culture and Behaviour Foster a culture of inclusiveness and enrichment for all students Promote high standards of behaviour through consistent routines, clear expectations, and positive reinforcement and by being a visible presence in the school Oversight of day to day running of Heads of Departments 7 Teaching and Learning (School Improvement) Drive outcomes and improvements in Teaching and Learning across the school Provide strategic leadership in curriculum development to ensure programmes are achievable, inclusive, and financially sustainable Working as part of a team, ensure effective use of homework, assessment and technology to support pupil progression As part of a team, ensure the quality and assurance of Teaching and Learning through effective monitoring, evaluation, and continuous improvement • Regular review of curriculum with recommendations for improvement to benefit the educational experience of pupils As part of a team, provide leadership for staff development and teaching and learning, contribute to INSET programme, staff meetings and Staff Development Days, overseeing the PRSD process and the organisation of INSET days Working with Others Build strong respectful relationships around the school community Promote a culture of professionalism and collaboration through the staff • Communicate effectively with parents, including the effective handling of concerns and complaints Engage constructively with Boad of Governors and external partners Represent the school in other educational networks Monitor staff workload and prepare annual directed time budgets; advise Principal on this issue when appropriate Working with the Teaching and Learning and Staff Development Co-ordinator assume responsibility for all shared teaching resources School Operations and Improvement Support the Principal and Senior Leadership Team (SLT) in maintaining a calm, purposeful, and effective learning environment Manage delegated budgets with accuracy, transparency, and integrity to ensure excellent value for money with the Bursar Identify and address barriers to school effectiveness and continuous improvement Provide oversight of school policies to ensure full compliance with ETI (Education and Training Inspectorate) requirements Support inspection readiness and ensure consistent compliance with all school policies • Lead on entrance examination arrangements for pupils transferring from primary school • Take responsibility for setting term dates in line with EA/DE requirements and neighbouring schools • Manage and resolve parental complaints relating to academic matters in a fair and professional manner Attend sub-committees of the Board of Governors (there are five cycles of business annually) and deputise for the Principal in his absence at Full Board meetings Professional Development Pursue ongoing professional development to remain at the forefront of educational leadership Engage in a tailored CPD programme designed to prepare for future Principalship Participate fully in the appraisal process and contribute to the professional growth and development of others General Duties Uphold all school policies Maintain a caring, respectful, and professional demeanour in all interactions Support the values, vision, and ethos of the school Collaborate effectively with other professionals and participate in relevant meetings and training as required • Undertake any other reasonable duties as requested to support the smooth operation of the school Specific Areas of Responsibility Oversee curriculum, teaching and learning, including the options process and timetabling, to ensure a broad, balanced, and high-quality learning experience Line management (specific departments and areas to be agreed) Ensure the quality, clarity, and usefulness of academic reports so that they meet the needs of parents and pupils while remaining manageable for teaching staff Take responsibility for SEAG Transfer arrangements, supporting the smooth transition of primary pupils to Rainey Endowed School Maintain clear lines of communication within the academic structure and ensure effective management of the school's database systems Chair staff disciplinary panels when required and advise line managers on addressing staff performance and conduct matters Teach the equivalent of one day per week For further information about the role including a full Job Description and both Application and Monitoring Forms, click the apply icon. Applications must be received by the school no later than 10.00 am on Friday 9 January 2026.
Location Office based (with occasional site visits as required) Reports To FM Operations Manager / Head of FM and Small Works Contract type Full-time permanent Due to our continued growth and expansion, we have a fantastic opportunity for you to join our organisation in the role of Trainee FM Contracts Manager. The Trainee FM Contracts Manager will support the delivery and management of Facilities Management contracts across the Harvey Group portfolio. This role is designed for an ambitious individual seeking to develop their career within the FM sector, gaining exposure to contract administration, client communication, compliance, planning, and performance management. Working closely with experienced managers, the trainee will learn how to oversee FM operations, coordinate service delivery, and ensure client satisfaction. This journey begins at our helpdesk, The successful candidate will begin to familiarise themselves with Harvey Group, our systems, our client sites and our supply chain network. Key responsibilities and duties of this role Contract Support & Administration Assist in the day-to-day management of FM contracts to ensure delivery against KPIs and service levels. Support the preparation of documentation including reports, proposals, costings, and contract files. Maintain accurate records within CAFM systems, ensuring PPM schedules, tasks, and compliance documents are up to date. Coordinate subcontractor documentation and support procurement activities where required. Client & Stakeholder Engagement Assist in maintaining positive working relationships with clients and stakeholders. Attend client meetings alongside senior staff and help prepare meeting packs, performance reports, and minutes. Support resolution of client queries and service-related issues under supervision. Operational Coordination Help schedule and monitor planned and reactive maintenance tasks. Liaise with engineers and site teams to ensure works are completed efficiently and safely. Track job progress and ensure updates are recorded accurately in the CAFM system. Compliance & Quality Assurance Support compliance activities including statutory checks, audits, and document management. Assist in monitoring SLA performance, service quality, and reporting metrics. Help ensure that health and safety policies, safe systems of work, and company procedures are being followed. Financial & Commercial Support Assist with basic budgeting tasks, quote preparation, and cost monitoring. Gather data for invoicing, cost verification, and commercial reporting. Learn about contract financial performance and KPIs. Professional Development Participate in structured training and mentoring to progress towards an FM Contracts Manager role. Complete internal and external training courses as required by the business. Gradually take on more responsibility as capability and experience develop. Person Specification Qualifications (Essential) GCSEs or equivalent including English and Maths. Strong IT skills, including Microsoft Office (Excel, Word, Outlook). Qualifications (Desirable) Further education in business, engineering, facilities management, or related field. IOSH or other basic health & safety training (can be provided). Experience (Essential) Experience in an administrative, coordination, customer service, or office-based role. Ability to manage multiple tasks and priorities in a fast-paced environment. Strong communication skills, both written and verbal. Experience (Desirable) Knowledge of Facilities Management or building services. Experience using CAFM systems. Exposure to contract administration or operational coordination. Skills & Competencies Strong organisational and time-management skills. Ability to work accurately with attention to detail. Effective interpersonal skills with a willingness to learn and take on responsibility. Problem-solving mindset and proactive approach to supporting the wider FM team. Ability to build rapport with clients, engineers, and subcontractors. What you'll get in return You will receive first class support, which reflects our commitment to our greatest asset - our workforce - along with a culture of continual development, training and excellence. You will be offered a competitive starting salary, private healthcare (with service), death in service insurance, and enhanced company sick pay (dependent on length of service).
Jan 06, 2026
Full time
Location Office based (with occasional site visits as required) Reports To FM Operations Manager / Head of FM and Small Works Contract type Full-time permanent Due to our continued growth and expansion, we have a fantastic opportunity for you to join our organisation in the role of Trainee FM Contracts Manager. The Trainee FM Contracts Manager will support the delivery and management of Facilities Management contracts across the Harvey Group portfolio. This role is designed for an ambitious individual seeking to develop their career within the FM sector, gaining exposure to contract administration, client communication, compliance, planning, and performance management. Working closely with experienced managers, the trainee will learn how to oversee FM operations, coordinate service delivery, and ensure client satisfaction. This journey begins at our helpdesk, The successful candidate will begin to familiarise themselves with Harvey Group, our systems, our client sites and our supply chain network. Key responsibilities and duties of this role Contract Support & Administration Assist in the day-to-day management of FM contracts to ensure delivery against KPIs and service levels. Support the preparation of documentation including reports, proposals, costings, and contract files. Maintain accurate records within CAFM systems, ensuring PPM schedules, tasks, and compliance documents are up to date. Coordinate subcontractor documentation and support procurement activities where required. Client & Stakeholder Engagement Assist in maintaining positive working relationships with clients and stakeholders. Attend client meetings alongside senior staff and help prepare meeting packs, performance reports, and minutes. Support resolution of client queries and service-related issues under supervision. Operational Coordination Help schedule and monitor planned and reactive maintenance tasks. Liaise with engineers and site teams to ensure works are completed efficiently and safely. Track job progress and ensure updates are recorded accurately in the CAFM system. Compliance & Quality Assurance Support compliance activities including statutory checks, audits, and document management. Assist in monitoring SLA performance, service quality, and reporting metrics. Help ensure that health and safety policies, safe systems of work, and company procedures are being followed. Financial & Commercial Support Assist with basic budgeting tasks, quote preparation, and cost monitoring. Gather data for invoicing, cost verification, and commercial reporting. Learn about contract financial performance and KPIs. Professional Development Participate in structured training and mentoring to progress towards an FM Contracts Manager role. Complete internal and external training courses as required by the business. Gradually take on more responsibility as capability and experience develop. Person Specification Qualifications (Essential) GCSEs or equivalent including English and Maths. Strong IT skills, including Microsoft Office (Excel, Word, Outlook). Qualifications (Desirable) Further education in business, engineering, facilities management, or related field. IOSH or other basic health & safety training (can be provided). Experience (Essential) Experience in an administrative, coordination, customer service, or office-based role. Ability to manage multiple tasks and priorities in a fast-paced environment. Strong communication skills, both written and verbal. Experience (Desirable) Knowledge of Facilities Management or building services. Experience using CAFM systems. Exposure to contract administration or operational coordination. Skills & Competencies Strong organisational and time-management skills. Ability to work accurately with attention to detail. Effective interpersonal skills with a willingness to learn and take on responsibility. Problem-solving mindset and proactive approach to supporting the wider FM team. Ability to build rapport with clients, engineers, and subcontractors. What you'll get in return You will receive first class support, which reflects our commitment to our greatest asset - our workforce - along with a culture of continual development, training and excellence. You will be offered a competitive starting salary, private healthcare (with service), death in service insurance, and enhanced company sick pay (dependent on length of service).
UK Centre for Ecology and Hydrology
Edinburgh, Midlothian
Salary - £48,414 to £51,377 Hybrid working (50/50) Location: Wallingford, Lancaster, Edinburgh or Bangor Permanent, full-time Closing date for applications, Friday, 23rd January 2026. We reserve the right to close this advert early if we find the right candidate, so we encourage you to apply early.Are you proactive, people-focused thrive working independently, building strong relationships, and supporting If so, we want to hear from you! Our Associate Science Director, Hazel Jackson is looking for a Science Area Manager to help steer and energise the Biodiversity & Land Use science area here at UKCEH.We are looking for someone thoughtful, organised and keen to learn about our science and the people behind it. Someone who communicates openly, builds trust and understands the value of supporting senior leaders. This role is open to be shaped and crafted to help support how the science area is run and to work closely with Hazel as part of a supportive and collaborative partnership.You may have experience as a research support manager, research facilitator or research department manager who is ready to contribute to the effective coordination, planning and development of our science. You'll be joining a talented community of around 125 colleagues, facing up to and responding to the biodiversity crisis requires data and scientific insights at different scales. Our extensive biodiversity research focuses on species and land-cover monitoring and mapping, ecosystem interactions and environmental change and risks, while capabilities such as the Biological Records Centre provide valuable insights into the distribution of species and how they are changing. The science area also considers how to balance sustainable agricultural practices with biodiversity benefits and uses scenarios and models to explore possible futures.As science area manager, you'll play an important role in ensuring this work is supported, organised and delivered smoothly. You'll also join a network of science coordinators, contributing to a collaborative and consistent approach to how we manage science across the organisation.We're looking for someone who communicates clearly, works with care and integrity, enjoys building connections across teams, and brings a reflective and supportive mindset to their work. In this role, you'll help deliver corporate activities, support senior leadership, and contribute to a positive, inclusive, and well coordinated environment for our science and our people.Your main responsibilities will include: Proactively coordinating and managing the operations of the Biodiversity & Land Use science area in collaboration with the science support team. Provide insights, knowledge, and information to support the Science Area and the Associate Science Director. Significant contributions to business planning and reporting, and lead on reporting against strategic key performance indicators relevant to the Science Area or Associate Science Director. Utilising information from corporate systems to prepare reports, briefings, and analyses to inform decision-making and priorities. Taking responsibility for specific delegated corporate tasks and ensure their effective delivery, working with the Associate Science Director and the Science Directorate Business Manager to meet strategic and organisational needs. Understanding the portfolio of science within Biodiversity & Land Use, its alignment with UKCEH's science and strategy, and its position within the wider external landscape. Stay informed about relevant funders and funding sources, stakeholder and partnership portfolios, and keep up to date with developments and drivers in the broader landscape. Managing and coordinating communications and networking to foster collaboration within and between Science Areas and disciplines Collaborating with scientists and the Research Development Team to stay informed about key stakeholders and partnership portfolios, delivering and contributing to strategic engagement to advance UKCEH's strategic ambitions. Line management of staff in the Science Area support team.For the role of Science Area Manager, we're looking for somebody who has the following skills and experience. However, if you don't meet every requirement but you're passionate about the role and our science, and you bring some of the skills, enthusiasm, and commitment we're looking for, we still strongly encourage you to apply: A scientific degree, or equivalent experience, and experience working in a similar role in a scientific research environment. A high-level of expertise and understanding of the wider UK/International research landscape and ability to use this knowledge for organisational benefit. Experience building and managing effective working relationships with internal and external stakeholders (UK and internationally). The ability to develop a high-level understanding of systems and processes to translate this into strategic reports and analyses for various audiences. Demonstrated a continuous improvement mindset. Evidence of delivering against multiple priorities across short term-deliverables and longer-term objectives.Working for UKCEH is rewardingWe appreciate the continuous dedication and contributions of our staff, which is why we provide a comprehensive benefits package that includes financial incentives and wellbeing-oriented perks, such as: 27 days annual leave (rising to 29 days after 5 years' service) plus 3 days for Christmas closure 10% employer pension contribution Flexible and hybrid working arrangements (role dependant) Peer reward and recognition scheme Dental insurance, gym/fitness discounts, retail discount portal Enhanced maternity and paternity leave 24-hour, 365-day support with physical, mental, social, health or financial issues and much more Apply today!If this opportunity resonates with you and aligns with your personal career goals, the team would love to receive your application. Please apply by submitting your CV along with a letter of interest outlining what inspires you about this role and what you feel you can bring to it. We want to get to know you - your passion, your motivations, and what excites you about being part of our science community Please note: Unfortunately, we are unable to offer visa sponsorship for this role and this does not qualify for endorsement to support a Global Talent Visa application. If you are considering pursuing self-sponsorship, please indicate this in your application so we can take it into account during the recruitment process.
Jan 06, 2026
Full time
Salary - £48,414 to £51,377 Hybrid working (50/50) Location: Wallingford, Lancaster, Edinburgh or Bangor Permanent, full-time Closing date for applications, Friday, 23rd January 2026. We reserve the right to close this advert early if we find the right candidate, so we encourage you to apply early.Are you proactive, people-focused thrive working independently, building strong relationships, and supporting If so, we want to hear from you! Our Associate Science Director, Hazel Jackson is looking for a Science Area Manager to help steer and energise the Biodiversity & Land Use science area here at UKCEH.We are looking for someone thoughtful, organised and keen to learn about our science and the people behind it. Someone who communicates openly, builds trust and understands the value of supporting senior leaders. This role is open to be shaped and crafted to help support how the science area is run and to work closely with Hazel as part of a supportive and collaborative partnership.You may have experience as a research support manager, research facilitator or research department manager who is ready to contribute to the effective coordination, planning and development of our science. You'll be joining a talented community of around 125 colleagues, facing up to and responding to the biodiversity crisis requires data and scientific insights at different scales. Our extensive biodiversity research focuses on species and land-cover monitoring and mapping, ecosystem interactions and environmental change and risks, while capabilities such as the Biological Records Centre provide valuable insights into the distribution of species and how they are changing. The science area also considers how to balance sustainable agricultural practices with biodiversity benefits and uses scenarios and models to explore possible futures.As science area manager, you'll play an important role in ensuring this work is supported, organised and delivered smoothly. You'll also join a network of science coordinators, contributing to a collaborative and consistent approach to how we manage science across the organisation.We're looking for someone who communicates clearly, works with care and integrity, enjoys building connections across teams, and brings a reflective and supportive mindset to their work. In this role, you'll help deliver corporate activities, support senior leadership, and contribute to a positive, inclusive, and well coordinated environment for our science and our people.Your main responsibilities will include: Proactively coordinating and managing the operations of the Biodiversity & Land Use science area in collaboration with the science support team. Provide insights, knowledge, and information to support the Science Area and the Associate Science Director. Significant contributions to business planning and reporting, and lead on reporting against strategic key performance indicators relevant to the Science Area or Associate Science Director. Utilising information from corporate systems to prepare reports, briefings, and analyses to inform decision-making and priorities. Taking responsibility for specific delegated corporate tasks and ensure their effective delivery, working with the Associate Science Director and the Science Directorate Business Manager to meet strategic and organisational needs. Understanding the portfolio of science within Biodiversity & Land Use, its alignment with UKCEH's science and strategy, and its position within the wider external landscape. Stay informed about relevant funders and funding sources, stakeholder and partnership portfolios, and keep up to date with developments and drivers in the broader landscape. Managing and coordinating communications and networking to foster collaboration within and between Science Areas and disciplines Collaborating with scientists and the Research Development Team to stay informed about key stakeholders and partnership portfolios, delivering and contributing to strategic engagement to advance UKCEH's strategic ambitions. Line management of staff in the Science Area support team.For the role of Science Area Manager, we're looking for somebody who has the following skills and experience. However, if you don't meet every requirement but you're passionate about the role and our science, and you bring some of the skills, enthusiasm, and commitment we're looking for, we still strongly encourage you to apply: A scientific degree, or equivalent experience, and experience working in a similar role in a scientific research environment. A high-level of expertise and understanding of the wider UK/International research landscape and ability to use this knowledge for organisational benefit. Experience building and managing effective working relationships with internal and external stakeholders (UK and internationally). The ability to develop a high-level understanding of systems and processes to translate this into strategic reports and analyses for various audiences. Demonstrated a continuous improvement mindset. Evidence of delivering against multiple priorities across short term-deliverables and longer-term objectives.Working for UKCEH is rewardingWe appreciate the continuous dedication and contributions of our staff, which is why we provide a comprehensive benefits package that includes financial incentives and wellbeing-oriented perks, such as: 27 days annual leave (rising to 29 days after 5 years' service) plus 3 days for Christmas closure 10% employer pension contribution Flexible and hybrid working arrangements (role dependant) Peer reward and recognition scheme Dental insurance, gym/fitness discounts, retail discount portal Enhanced maternity and paternity leave 24-hour, 365-day support with physical, mental, social, health or financial issues and much more Apply today!If this opportunity resonates with you and aligns with your personal career goals, the team would love to receive your application. Please apply by submitting your CV along with a letter of interest outlining what inspires you about this role and what you feel you can bring to it. We want to get to know you - your passion, your motivations, and what excites you about being part of our science community Please note: Unfortunately, we are unable to offer visa sponsorship for this role and this does not qualify for endorsement to support a Global Talent Visa application. If you are considering pursuing self-sponsorship, please indicate this in your application so we can take it into account during the recruitment process.
The Opportunity Position Title: Strategic Engagement and Delivery Manager Location: London Area, United Kingdom (Hybrid - majority remote) Employment Type: Flexible 4 Day Week Reporting to: Managing Director About the Client Our client is a global banking alliance that offers local banking services through many of the world's largest financial institutions. This unique network enables corporates, SMEs, and startups to access market-leading banking solutions across borders, supporting international expansion with seamless onboarding and operational excellence. They empower member banks to deliver exceptional service through collaborative governance, digital transformation, and strategic partnerships. This critical role involves coordinating cross-border onboarding processes, optimizing business workflows, and supporting strategic initiatives across the network. The position offers flexibility, autonomy, and a unique opportunity to contribute to the growth of a globally respected banking network. Key Responsibilities The Strategic Engagement and Delivery Manager will be responsible for: Process Optimization & Delivery Manage and optimize business processes across international banking partnerships. Develop and implement project plans for strategic initiatives and digital infrastructure improvements. Monitor project progress, identify risks, and ensure timely execution of deliverables. International Client Onboarding Coordinate the onboarding of international clientele (corporates, SMEs, startups) across member banks. Liaise with member banks to ensure compliance, operational clarity, and client satisfaction. Digital & Technical Support Support front-end and back-end IT development related to onboarding and service delivery. Work closely with member banks, internal teams, and third-party suppliers to ensure smooth digital integration and stakeholder alignment. Stakeholder Engagement & Communication Facilitate cross-border collaboration and knowledge sharing among stakeholders. Contribute to marketing and communications strategies within the ecosystem. Prepare reports, presentations, and documentation for internal and external audiences. Deliver remote demonstrations of the Bespoke Portal via Microsoft Teams to prospective member banks, adeptly tailoring messaging and articulating technical and strategic value. Qualifications & Skills We are looking for a candidate with a blend of commercial banking insight, project management expertise, technical fluency, and marketing awareness within an international Financial Institutions Group (FIG) context. Essential Skills & Experience: Project Management: Proven experience in project and program management, preferably in financial services. Banking Acumen: Solid understanding of commercial banking services and international client onboarding. International Context: Familiarity with banking operations for corporates, SMEs, and startups in an internationalization context. Technical Fluency: Technical fluency in IT systems (front-end portals, back-end infrastructure, APIs, etc.). Soft Skills: Excellent communication and interpersonal skills for cross-functional collaboration. Analytical Ability: Strong analytical skills for assessing and improving business processes. Marketing Awareness within the FIG space, including stakeholder engagement and positioning. Ability to work independently in a hybrid environment with global stakeholders. Desired: Relevant degree or certification in Business Management, Finance, or related fields preferred. Experience in banking, fintech, or financial services is highly beneficial. Cross-border travel may be required. We actively welcome applications from individuals of all backgrounds and are committed to fostering diversity, inclusion, and well being in our organisation and beyond. If you need any assistance with your application, please feel free to reach out to a member of our team directly.
Jan 06, 2026
Full time
The Opportunity Position Title: Strategic Engagement and Delivery Manager Location: London Area, United Kingdom (Hybrid - majority remote) Employment Type: Flexible 4 Day Week Reporting to: Managing Director About the Client Our client is a global banking alliance that offers local banking services through many of the world's largest financial institutions. This unique network enables corporates, SMEs, and startups to access market-leading banking solutions across borders, supporting international expansion with seamless onboarding and operational excellence. They empower member banks to deliver exceptional service through collaborative governance, digital transformation, and strategic partnerships. This critical role involves coordinating cross-border onboarding processes, optimizing business workflows, and supporting strategic initiatives across the network. The position offers flexibility, autonomy, and a unique opportunity to contribute to the growth of a globally respected banking network. Key Responsibilities The Strategic Engagement and Delivery Manager will be responsible for: Process Optimization & Delivery Manage and optimize business processes across international banking partnerships. Develop and implement project plans for strategic initiatives and digital infrastructure improvements. Monitor project progress, identify risks, and ensure timely execution of deliverables. International Client Onboarding Coordinate the onboarding of international clientele (corporates, SMEs, startups) across member banks. Liaise with member banks to ensure compliance, operational clarity, and client satisfaction. Digital & Technical Support Support front-end and back-end IT development related to onboarding and service delivery. Work closely with member banks, internal teams, and third-party suppliers to ensure smooth digital integration and stakeholder alignment. Stakeholder Engagement & Communication Facilitate cross-border collaboration and knowledge sharing among stakeholders. Contribute to marketing and communications strategies within the ecosystem. Prepare reports, presentations, and documentation for internal and external audiences. Deliver remote demonstrations of the Bespoke Portal via Microsoft Teams to prospective member banks, adeptly tailoring messaging and articulating technical and strategic value. Qualifications & Skills We are looking for a candidate with a blend of commercial banking insight, project management expertise, technical fluency, and marketing awareness within an international Financial Institutions Group (FIG) context. Essential Skills & Experience: Project Management: Proven experience in project and program management, preferably in financial services. Banking Acumen: Solid understanding of commercial banking services and international client onboarding. International Context: Familiarity with banking operations for corporates, SMEs, and startups in an internationalization context. Technical Fluency: Technical fluency in IT systems (front-end portals, back-end infrastructure, APIs, etc.). Soft Skills: Excellent communication and interpersonal skills for cross-functional collaboration. Analytical Ability: Strong analytical skills for assessing and improving business processes. Marketing Awareness within the FIG space, including stakeholder engagement and positioning. Ability to work independently in a hybrid environment with global stakeholders. Desired: Relevant degree or certification in Business Management, Finance, or related fields preferred. Experience in banking, fintech, or financial services is highly beneficial. Cross-border travel may be required. We actively welcome applications from individuals of all backgrounds and are committed to fostering diversity, inclusion, and well being in our organisation and beyond. If you need any assistance with your application, please feel free to reach out to a member of our team directly.
ROLE: Branch Supervisor HOURS: 44 per Week - 12 Months Fixed Term , 7am - 4:30pm, Monday to Friday, 8am - 12pm on a Saturday Rota SALARY: £28,740 basic salary per year BONUS/OTE: Realistic total earning potential of up to £33,540 per year BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Site Based Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. We are delighted to be recruiting a Branch Supervisor to work closely with the Branch Manager and Trade Counter colleagues to help deliver excellence. Our Trade Branch Supervisors are hands-on and lead by example to deliver excellence in customer service and operational standards, and develop strong relationships with customers to enhance the customer experience, whilst driving sales and market share. Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways: We have a Christmas shutdown period We only work occasional Saturdays, on a rota basis We don't open our branches on Sundays Our branches close at 4:30pm during the week, we support your work/life balance! We offer a FREE Healthcare plan for all our employees Exceptional monthly Branch Bonus Industry leading induction and training programmes Excellent opportunities to grow with us, and progress your career Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell. WHAT OUR BRANCH SUPERVISORS DO: Our Branch Supervisors are hands-on, lead by example, and work closely with the Branch Manager in day to day branch operations Provide exceptional customer service and support to new and existing customers Ensure excellence in customer service, operational standards and Branch sales targets are achieved Support the delivery of sales targets whilst developing and maintaining positive customer relationships Assist with the delivery of branch operations Provide support and assistance to Branch colleagues as required Support the Branch Manager to ensure team complete actions and activities on time, and in full Ensure Branch team compliance with Health and Safety, company policies and procedures Undertake stocktakes and audits Maintain maintenance records for Branch vehicles Conduct Branch housekeeping for front of house, warehousing and merchanting WHAT WE NEED FROM OUR BRANCH SUPERVISORS: Passion and energy to deliver exceptional customer service and achieve business targets A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy Good organisational skills, with ability to prioritise and use own initiative Confident IT user, with experience of MS Office and industry standard software eg SAP A full and valid driving license is essential, and a FLT licence could be a distinct advantage The ability to cover for the Branch Manager when required Previous branch stock take experience could be a distinct advantage Comfortable to work in a small team and on occasion, alone Experience within a similar role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage WHAT WE OFFER OUR BRANCH SUPERVISORS: You will be rewarded with a very competitive basic salary An excellent monthly bonus scheme 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career
Jan 06, 2026
Full time
ROLE: Branch Supervisor HOURS: 44 per Week - 12 Months Fixed Term , 7am - 4:30pm, Monday to Friday, 8am - 12pm on a Saturday Rota SALARY: £28,740 basic salary per year BONUS/OTE: Realistic total earning potential of up to £33,540 per year BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Site Based Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. We are delighted to be recruiting a Branch Supervisor to work closely with the Branch Manager and Trade Counter colleagues to help deliver excellence. Our Trade Branch Supervisors are hands-on and lead by example to deliver excellence in customer service and operational standards, and develop strong relationships with customers to enhance the customer experience, whilst driving sales and market share. Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways: We have a Christmas shutdown period We only work occasional Saturdays, on a rota basis We don't open our branches on Sundays Our branches close at 4:30pm during the week, we support your work/life balance! We offer a FREE Healthcare plan for all our employees Exceptional monthly Branch Bonus Industry leading induction and training programmes Excellent opportunities to grow with us, and progress your career Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell. WHAT OUR BRANCH SUPERVISORS DO: Our Branch Supervisors are hands-on, lead by example, and work closely with the Branch Manager in day to day branch operations Provide exceptional customer service and support to new and existing customers Ensure excellence in customer service, operational standards and Branch sales targets are achieved Support the delivery of sales targets whilst developing and maintaining positive customer relationships Assist with the delivery of branch operations Provide support and assistance to Branch colleagues as required Support the Branch Manager to ensure team complete actions and activities on time, and in full Ensure Branch team compliance with Health and Safety, company policies and procedures Undertake stocktakes and audits Maintain maintenance records for Branch vehicles Conduct Branch housekeeping for front of house, warehousing and merchanting WHAT WE NEED FROM OUR BRANCH SUPERVISORS: Passion and energy to deliver exceptional customer service and achieve business targets A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy Good organisational skills, with ability to prioritise and use own initiative Confident IT user, with experience of MS Office and industry standard software eg SAP A full and valid driving license is essential, and a FLT licence could be a distinct advantage The ability to cover for the Branch Manager when required Previous branch stock take experience could be a distinct advantage Comfortable to work in a small team and on occasion, alone Experience within a similar role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage WHAT WE OFFER OUR BRANCH SUPERVISORS: You will be rewarded with a very competitive basic salary An excellent monthly bonus scheme 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career
London, United Kingdom / Croydon, United Kingdom Location/s: London or Croydon, UK Recruiter contact: Ainsley Anstess Mott MacDonald is a global engineering, management, and development consultancy with over 20,000 employees across more than 50 countries and 140+ offices. We work across incredible global industries, delivering exciting work that is defining our future and making an important societal impact in the communities we serve. Our people power our performance - we succeed when they do. With countless opportunities to collaborate, learn, and grow, the possibilities for excellence are as varied as every individual. Whether you want to grow as a subject matter expert or broaden your experience with roles across our international community, you're surrounded by global specialists who want to combine their expertise and champion you to be your best. As a proudly employee owned business, we benefit our clients, our communities, and each other, investing in creating the right space for everyone to feel empowered, included, and valued. Whatever your ambition, Mott MacDonald is where people come to be brilliant. About the business unit We help conceive, drive, and implement transport solutions for cities, regions, and asset owners/operators around the globe. From preparing the business case and advising on related issues - such as revenue, procurement, and environmental legislation - to delivering the completed infrastructure and helping maintain it. Our planning, engineering, environmental and management skills cover the whole project cycle. We play a major role in developing and delivering the Global Transport Sector Strategy. Overview of the role Our specialist aviation team is based in London, UK and Madrid, Spain and delivers major airport planning and development projects globally, working collaboratively with our regional offices. We are seeking an Airport Planner with a relevant qualification and professional aviation industry experience to join our aviation team, based in the UK. The candidate will be part of a globally respected and diverse team of airport planners, airfield engineers and forecast, capacity and business analysts. We are looking for a flexible and motivated person with a genuine passion for the aviation industry and a desire to make a difference in the world, with an appreciation for sustainability. Key responsibilities and duties include: Be responsible for the management and delivery of a variety of projects including airport masterplans, airport facility planning, capacity and demand analysis and simulation modelling Deliver, coordinate and manage airport planning & capacity tasks in all aspects of airports including airfield and apron, terminals and satellite buildings, landside transport, ancillary/support facilities and utilities. Take on responsibilities of a Project Manager for small to medium sized projects and/or workstreams involving airport planning activities Have the opportunity to learn new technical, project management and people management skills from experienced project principals and technical principals with extensive experience Be able to pass on your technical knowledge to new graduates, training them up on projects that you are managing Report to and liaise with clients and key project stakeholders on the small projects you manage or larger projects that you are working on Be responsible for the co ordination, management, production and submission of proposals, under the guidance of Bid Principals Collaborate with and learn from other disciplines in our aviation team, including airfield engineering, transaction advisory, forecasting, project & asset management, and business planning Candidate specification We are looking for a flexible and motivated professional with experience and a genuine passion for the aviation industry. To apply for this position, you must have: A degree in aeronautical engineering, civil engineering, air transport management, or airport planning. Candidates with other relevant qualifications may be considered Fluency in English - knowledge of other languages will be valued Relevant experience in the aviation industry, preferably with a chartership qualification or the ability to demonstrate equivalent transferrable skills from another relevant industry Demonstrable professional experience in more than one technical field within airport planning (airfield & apron, operations, terminal, landside, utilities, airspace, etc.) is expected We are looking for candidates with the following characteristics: Proactive and with a learning mindset Embrace and support teamwork and collaboration in others as part of a multi disciplinary team and a diverse range of projects Methodical approach to problem solving and with the ability to apply critical thinking Ability to organise yourself and others on small projects and workstreams, including resources across various disciplines Demonstrable capabilities in project management, programme management and commercial acumen Ability to manage and supervise more junior staff members, including the ability to train them in developing new skills Excellent verbal communication and presentation skills, which allow you to communicate effectively with colleagues and clients Excellent written communication and attention to detail, being able to produce accurate technical drawings and professional reports Proficient in Word, PowerPoint and Excel (Power BI desirable) Competent in the use of drawings platforms, such as AutoCAD Civil 3D, AviPlan, Infraworks, Navisworks, Revit, etc. to produce airfield and terminal spatial planning outputs Knowledge of simulation & modelling tools for airfield and terminal facilities is expected UK Immigration Mott MacDonald Ltd. are not currently offering sponsorship to candidates under the Skilled Worker visa route in the UK. This decision is as a consequence of the changes made to the Skilled Worker route by the UK Government in April 2024. We continue to welcome applications from candidates who are eligible for alternative immigration routes in the UK, that do not require sponsorship as a Skilled Worker now or in future. At Mott MacDonald, we believe it makes business sense for you and your manager to choose how you can work most effectively to meet your client, team, and personal commitments. We offer a hybrid working policy that embraces your well being, flexibility, and trust. Equality, diversity, and inclusion We put equality, diversity, and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they can contribute. Accessibility We want you to perform your best at every stage in the recruitment process. If you are disabled or need any support to enable you to apply or attend an interview, please contact us at and we will talk to you about how we can support you. We offer some fantastic benefits including: Health and wellbeing Private medical insurance for all UK colleagues. Health cash plan to support you with every day health costs and treatments. Access to Peppy, providing free support from menopause experts for all UK colleagues. A variety of wellbeing support is available through our comprehensive wellbeing program, including access for you and your family. Ability to flex your salary to opt into a wide range of health benefits, many of which can be extended to your family too. Financial wellbeing We match employee pension contributions between 4.5% and 7%. Life assurance equal up to 4 your basic salary, with an option to increase the level of cover to 6 your salary. Our income protection scheme provides a financial benefit, as well as absence and return to work support due to long term illness or injury. Flexible benefits, including increased life assurance cover, critical illness insurance, payroll saving and will writing. As an independently owned business we share the financial success of the business with all our colleagues in various ways including annual bonus schemes. Lifestyle A minimum of days holiday each year, inclusive of public holidays and dependent on level, with the ability to buy or sell leave through our flexible benefits programme. Holiday entitlement increased to a minimum of 35 days after 5 years' service. Variety of employee saving schemes and discounts from high street retailers. Enhanced family and carers leave Enhanced family leave policies, including 26 weeks paid maternity and adoption leave, and two weeks paid paternity/partner leave. Our shared parental leave matches maternity leave meaning we pay up to 24 weeks at full pay. Up to five additional days leave are provided for those with significant caring responsibilities, two of which are paid. Learning and development Primary annual professional institution subscription. A broad range of opportunities to enhance both technical and soft skills through mentoring, formal training, and self development options. Networks, communities, and social outcomes Join a wide range of groups including our Advanced Employee Networks which support our LGBTQ+, gender, race and ethnicity, disability, and parents/carers communities. . click apply for full job details
Jan 06, 2026
Full time
London, United Kingdom / Croydon, United Kingdom Location/s: London or Croydon, UK Recruiter contact: Ainsley Anstess Mott MacDonald is a global engineering, management, and development consultancy with over 20,000 employees across more than 50 countries and 140+ offices. We work across incredible global industries, delivering exciting work that is defining our future and making an important societal impact in the communities we serve. Our people power our performance - we succeed when they do. With countless opportunities to collaborate, learn, and grow, the possibilities for excellence are as varied as every individual. Whether you want to grow as a subject matter expert or broaden your experience with roles across our international community, you're surrounded by global specialists who want to combine their expertise and champion you to be your best. As a proudly employee owned business, we benefit our clients, our communities, and each other, investing in creating the right space for everyone to feel empowered, included, and valued. Whatever your ambition, Mott MacDonald is where people come to be brilliant. About the business unit We help conceive, drive, and implement transport solutions for cities, regions, and asset owners/operators around the globe. From preparing the business case and advising on related issues - such as revenue, procurement, and environmental legislation - to delivering the completed infrastructure and helping maintain it. Our planning, engineering, environmental and management skills cover the whole project cycle. We play a major role in developing and delivering the Global Transport Sector Strategy. Overview of the role Our specialist aviation team is based in London, UK and Madrid, Spain and delivers major airport planning and development projects globally, working collaboratively with our regional offices. We are seeking an Airport Planner with a relevant qualification and professional aviation industry experience to join our aviation team, based in the UK. The candidate will be part of a globally respected and diverse team of airport planners, airfield engineers and forecast, capacity and business analysts. We are looking for a flexible and motivated person with a genuine passion for the aviation industry and a desire to make a difference in the world, with an appreciation for sustainability. Key responsibilities and duties include: Be responsible for the management and delivery of a variety of projects including airport masterplans, airport facility planning, capacity and demand analysis and simulation modelling Deliver, coordinate and manage airport planning & capacity tasks in all aspects of airports including airfield and apron, terminals and satellite buildings, landside transport, ancillary/support facilities and utilities. Take on responsibilities of a Project Manager for small to medium sized projects and/or workstreams involving airport planning activities Have the opportunity to learn new technical, project management and people management skills from experienced project principals and technical principals with extensive experience Be able to pass on your technical knowledge to new graduates, training them up on projects that you are managing Report to and liaise with clients and key project stakeholders on the small projects you manage or larger projects that you are working on Be responsible for the co ordination, management, production and submission of proposals, under the guidance of Bid Principals Collaborate with and learn from other disciplines in our aviation team, including airfield engineering, transaction advisory, forecasting, project & asset management, and business planning Candidate specification We are looking for a flexible and motivated professional with experience and a genuine passion for the aviation industry. To apply for this position, you must have: A degree in aeronautical engineering, civil engineering, air transport management, or airport planning. Candidates with other relevant qualifications may be considered Fluency in English - knowledge of other languages will be valued Relevant experience in the aviation industry, preferably with a chartership qualification or the ability to demonstrate equivalent transferrable skills from another relevant industry Demonstrable professional experience in more than one technical field within airport planning (airfield & apron, operations, terminal, landside, utilities, airspace, etc.) is expected We are looking for candidates with the following characteristics: Proactive and with a learning mindset Embrace and support teamwork and collaboration in others as part of a multi disciplinary team and a diverse range of projects Methodical approach to problem solving and with the ability to apply critical thinking Ability to organise yourself and others on small projects and workstreams, including resources across various disciplines Demonstrable capabilities in project management, programme management and commercial acumen Ability to manage and supervise more junior staff members, including the ability to train them in developing new skills Excellent verbal communication and presentation skills, which allow you to communicate effectively with colleagues and clients Excellent written communication and attention to detail, being able to produce accurate technical drawings and professional reports Proficient in Word, PowerPoint and Excel (Power BI desirable) Competent in the use of drawings platforms, such as AutoCAD Civil 3D, AviPlan, Infraworks, Navisworks, Revit, etc. to produce airfield and terminal spatial planning outputs Knowledge of simulation & modelling tools for airfield and terminal facilities is expected UK Immigration Mott MacDonald Ltd. are not currently offering sponsorship to candidates under the Skilled Worker visa route in the UK. This decision is as a consequence of the changes made to the Skilled Worker route by the UK Government in April 2024. We continue to welcome applications from candidates who are eligible for alternative immigration routes in the UK, that do not require sponsorship as a Skilled Worker now or in future. At Mott MacDonald, we believe it makes business sense for you and your manager to choose how you can work most effectively to meet your client, team, and personal commitments. We offer a hybrid working policy that embraces your well being, flexibility, and trust. Equality, diversity, and inclusion We put equality, diversity, and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they can contribute. Accessibility We want you to perform your best at every stage in the recruitment process. If you are disabled or need any support to enable you to apply or attend an interview, please contact us at and we will talk to you about how we can support you. We offer some fantastic benefits including: Health and wellbeing Private medical insurance for all UK colleagues. Health cash plan to support you with every day health costs and treatments. Access to Peppy, providing free support from menopause experts for all UK colleagues. A variety of wellbeing support is available through our comprehensive wellbeing program, including access for you and your family. Ability to flex your salary to opt into a wide range of health benefits, many of which can be extended to your family too. Financial wellbeing We match employee pension contributions between 4.5% and 7%. Life assurance equal up to 4 your basic salary, with an option to increase the level of cover to 6 your salary. Our income protection scheme provides a financial benefit, as well as absence and return to work support due to long term illness or injury. Flexible benefits, including increased life assurance cover, critical illness insurance, payroll saving and will writing. As an independently owned business we share the financial success of the business with all our colleagues in various ways including annual bonus schemes. Lifestyle A minimum of days holiday each year, inclusive of public holidays and dependent on level, with the ability to buy or sell leave through our flexible benefits programme. Holiday entitlement increased to a minimum of 35 days after 5 years' service. Variety of employee saving schemes and discounts from high street retailers. Enhanced family and carers leave Enhanced family leave policies, including 26 weeks paid maternity and adoption leave, and two weeks paid paternity/partner leave. Our shared parental leave matches maternity leave meaning we pay up to 24 weeks at full pay. Up to five additional days leave are provided for those with significant caring responsibilities, two of which are paid. Learning and development Primary annual professional institution subscription. A broad range of opportunities to enhance both technical and soft skills through mentoring, formal training, and self development options. Networks, communities, and social outcomes Join a wide range of groups including our Advanced Employee Networks which support our LGBTQ+, gender, race and ethnicity, disability, and parents/carers communities. . click apply for full job details
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons At our core, we believe that growth comes from exposure to diverse challenges. In this role, you'll have the opportunity to work across a wide range of engagements, thanks to the trust and scale of our clients. You will get hands-on experience with web application and API testing, Wireless assessments, Internal infrastructure tests, Mobile App security, Red and Purple team operations, Physical intrusion testing, hardware analysis, and more. No two projects are quite the same, and that's exactly how we like it. This variety allows our team to explore different domains, deepen existing strengths, and discover new areas of interest, all while solving real-world problems in live environments. Whether you're still shaping your focus or refining an existing specialty, you'll have space here to grow meaningfully. Manage risk for our clients to make them stronger for the future. Our Digital Services are designed to enable organisations to leverage our innovative methodologies, technology, and highly experienced professionals to manage their business risks most effectively. Working at BDO offers curious-minded people excellent exposure to all aspects of business strategy, operations and more. We're a dynamic team of internal auditors, accountants, technology, and business transformation experts with disciplines in finance, risk, projects and change, cyber and digital, amongst others. Our extensive network and depth of experience mean we work in a highly client-centric way, focused on providing a collaborative, tailor-made advisory service. Our team helps clients manage their business-critical threats, such as cyber events, and build resilient businesses capable of responding to internal and external events which may interrupt their operations. Being known for exceptional client service in our chosen markets, we put innovation and agility at the heart of everything we do. This is your chance to join a fast-paced, growing team and help shape the future of Digital at BDO. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. We'll broaden your horizons We are looking for a skilled Manager to join our Offensive Security team. In this role, you will oversee sophisticated penetration testing and red team engagements and help drive the development of the offensive security practice. Requirements Strict Requirement: Strong certification in penetration testing such as OSCP (Offensive Security Certified Professional), CTM (Check Team Member), CRT (CREST Registered Tester) and OSWA (Offensive Security Web assessor) or even better if you have Advanced certifications such as OSEP (Offensive Security Experienced Penetration Tester), CCSAM (CREST Certified Simulated Attack Manager) and CTL (Check Team Leader). Solid experience in offensive security-whether through professional penetration testing, red teaming, bug bounty work, capture-the-flag competitions, or personal research projects. Proven ability to deliver impactful client engagements, demonstrating both technical depth and a practical understanding of risk. Experience in performing digital forensics and incident response (DFIR) activities during an active engagement and/or management of a DFIR engagement A degree in Cyber Security, Information Technology, or a related field Proven experience in offensive security and penetration testing Strong leadership skills with the ability to manage and motivate a team Excellent communication, collaboration and problem-solving skills especially when dealing with potential blockers or unexpected obstacles to delivery A strategic mindset with a proactive approach to problem-solving An active interest in the evolving security landscape, continuously staying up to date with new techniques, vulnerabilities, and research as well as contributing knowledge back to the team. Be yourself It's at the core of the company's and team's vision. You'll be able to truly be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suits them, their teams, and the tasks at hand. At BDO, we're committed to helping you achieve your personal and professional goals. We provide structured development frameworks, resources, and mentorship to support your growth-whether you're looking to deepen a specific skillset or broaden your expertise across domains. We'll align your client engagements with your learning objectives, giving you the chance to apply new skills, explore areas of interest, and gain practical experience. You won't be navigating this alone-our team culture emphasizes peer support, collaboration, and knowledge sharing on every project. We're in it together Mutual support and respect are one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Jan 05, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons At our core, we believe that growth comes from exposure to diverse challenges. In this role, you'll have the opportunity to work across a wide range of engagements, thanks to the trust and scale of our clients. You will get hands-on experience with web application and API testing, Wireless assessments, Internal infrastructure tests, Mobile App security, Red and Purple team operations, Physical intrusion testing, hardware analysis, and more. No two projects are quite the same, and that's exactly how we like it. This variety allows our team to explore different domains, deepen existing strengths, and discover new areas of interest, all while solving real-world problems in live environments. Whether you're still shaping your focus or refining an existing specialty, you'll have space here to grow meaningfully. Manage risk for our clients to make them stronger for the future. Our Digital Services are designed to enable organisations to leverage our innovative methodologies, technology, and highly experienced professionals to manage their business risks most effectively. Working at BDO offers curious-minded people excellent exposure to all aspects of business strategy, operations and more. We're a dynamic team of internal auditors, accountants, technology, and business transformation experts with disciplines in finance, risk, projects and change, cyber and digital, amongst others. Our extensive network and depth of experience mean we work in a highly client-centric way, focused on providing a collaborative, tailor-made advisory service. Our team helps clients manage their business-critical threats, such as cyber events, and build resilient businesses capable of responding to internal and external events which may interrupt their operations. Being known for exceptional client service in our chosen markets, we put innovation and agility at the heart of everything we do. This is your chance to join a fast-paced, growing team and help shape the future of Digital at BDO. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. We'll broaden your horizons We are looking for a skilled Manager to join our Offensive Security team. In this role, you will oversee sophisticated penetration testing and red team engagements and help drive the development of the offensive security practice. Requirements Strict Requirement: Strong certification in penetration testing such as OSCP (Offensive Security Certified Professional), CTM (Check Team Member), CRT (CREST Registered Tester) and OSWA (Offensive Security Web assessor) or even better if you have Advanced certifications such as OSEP (Offensive Security Experienced Penetration Tester), CCSAM (CREST Certified Simulated Attack Manager) and CTL (Check Team Leader). Solid experience in offensive security-whether through professional penetration testing, red teaming, bug bounty work, capture-the-flag competitions, or personal research projects. Proven ability to deliver impactful client engagements, demonstrating both technical depth and a practical understanding of risk. Experience in performing digital forensics and incident response (DFIR) activities during an active engagement and/or management of a DFIR engagement A degree in Cyber Security, Information Technology, or a related field Proven experience in offensive security and penetration testing Strong leadership skills with the ability to manage and motivate a team Excellent communication, collaboration and problem-solving skills especially when dealing with potential blockers or unexpected obstacles to delivery A strategic mindset with a proactive approach to problem-solving An active interest in the evolving security landscape, continuously staying up to date with new techniques, vulnerabilities, and research as well as contributing knowledge back to the team. Be yourself It's at the core of the company's and team's vision. You'll be able to truly be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suits them, their teams, and the tasks at hand. At BDO, we're committed to helping you achieve your personal and professional goals. We provide structured development frameworks, resources, and mentorship to support your growth-whether you're looking to deepen a specific skillset or broaden your expertise across domains. We'll align your client engagements with your learning objectives, giving you the chance to apply new skills, explore areas of interest, and gain practical experience. You won't be navigating this alone-our team culture emphasizes peer support, collaboration, and knowledge sharing on every project. We're in it together Mutual support and respect are one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
About Us Inspire, a part of the CareTech Family, is dedicated to providing exceptional residential care and support to children and young people aged 3-18 with diverse needs, including learning difficulties, complex health needs, physical disabilities, attachment disorders, and life-limiting conditions. We believe that every child deserves the opportunity to thrive within a supportive and inclusive community. Our commitment extends to providing life-affirming opportunities for children to participate in activities, celebrations, education, family contact, and care planning. With an average length of stay of 8 years, continuity and a sense of belonging are paramount for our children. About the Role As the Operations Manager, you will oversee and manage the residential services within an identified region. You will ensure compliance with all statutory and legislative standards while managing to a budget and maintaining high standards of leadership and management. Working closely with your management colleagues, you will strive to provide the highest quality care for children and achieve excellent care outcomes. Your primary focus will be on ensuring that our homes deliver outstanding services, are staffed by trained professionals, remain within budget, foster nurturing environments, and serve as a home away from home for vulnerable young people. It's worth noting that all homes within Inspire are rated 'Good or Above' by Ofsted. What We Offer £65,000 per annum DOE. £3,000 welcome bonus & £3,600 car allowance. £10,000 annual quality and commercial bonus As a member of the CareTech leadership team you will participate in a Management Incentive Plan that will enable you to share in the long term success of the Company. Continuous development from our in-house Leadership Academy. Whose courses provide our existing and future leaders the time and psychological space to explore the expectations of a leader, with a focus on core behavioural skills. To motivate, empower, inspire and stretch leaders to develop their knowledge and skills in leadership and management, by reflecting on themselves and how they interact and work with their teams, their networks and the wider business. Additional Benefits : Competitive pay, pension scheme, and a range of benefits including: Employee Assistance Service Wellbeing Programme Recommend a Friend scheme Team Rewards with discounted restaurants and family days out Long Service Awards In your role, you will Ensure the operational management of care delivery and services, including environments. Provide line management support and supervision to Home Managers. Ensure adherence to organizational policies, procedures, and relevant legislation. Work collaboratively with Inspire Senior Management and CareTech Management teams to support service delivery. Lead on safeguarding matters, ensuring the safety of all children and staff. Support admissions and placement targets in coordination with Referrals. Establish and maintain effective placement plans, risk assessments, and healthcare plans. Support staff team stability, competency, and motivation. Conduct training needs analysis and participate in the Inspire training program. Experience needed Operations management within the care sector or at least 5 years as a Children's Registered Manager. Experience in managing and developing others in a fast-paced environment. Experience working with children and young people in residential settings. Level 5 Leadership and Management for Care Services or equivalent qualification. Strong leadership, communication, and interpersonal skills. Knowledge of equality, anti-discrimination policies, legislation, compliance, and best practice initiatives. Ability to drive change and motivate others within the service. Proven ability to meet targets and deliver results under pressure. Effective presentation skills to engage stakeholders. The CareTech family is a Disability Confident Employer and an Equal Opportunities Employer. We value the wisdom that comes from life experience and are committed to promoting the safeguarding and welfare of all in our care. All applicants must undergo an enhanced DBS check and provide at least two references covering the past two years. Applicants must also provide information for all positions related to working with children and the vulnerable and details of employment going back to full time education. If you are ready to make a difference and meet the needs of children in a nurturing environment, apply now and join our dedicated team!
Jan 05, 2026
Full time
About Us Inspire, a part of the CareTech Family, is dedicated to providing exceptional residential care and support to children and young people aged 3-18 with diverse needs, including learning difficulties, complex health needs, physical disabilities, attachment disorders, and life-limiting conditions. We believe that every child deserves the opportunity to thrive within a supportive and inclusive community. Our commitment extends to providing life-affirming opportunities for children to participate in activities, celebrations, education, family contact, and care planning. With an average length of stay of 8 years, continuity and a sense of belonging are paramount for our children. About the Role As the Operations Manager, you will oversee and manage the residential services within an identified region. You will ensure compliance with all statutory and legislative standards while managing to a budget and maintaining high standards of leadership and management. Working closely with your management colleagues, you will strive to provide the highest quality care for children and achieve excellent care outcomes. Your primary focus will be on ensuring that our homes deliver outstanding services, are staffed by trained professionals, remain within budget, foster nurturing environments, and serve as a home away from home for vulnerable young people. It's worth noting that all homes within Inspire are rated 'Good or Above' by Ofsted. What We Offer £65,000 per annum DOE. £3,000 welcome bonus & £3,600 car allowance. £10,000 annual quality and commercial bonus As a member of the CareTech leadership team you will participate in a Management Incentive Plan that will enable you to share in the long term success of the Company. Continuous development from our in-house Leadership Academy. Whose courses provide our existing and future leaders the time and psychological space to explore the expectations of a leader, with a focus on core behavioural skills. To motivate, empower, inspire and stretch leaders to develop their knowledge and skills in leadership and management, by reflecting on themselves and how they interact and work with their teams, their networks and the wider business. Additional Benefits : Competitive pay, pension scheme, and a range of benefits including: Employee Assistance Service Wellbeing Programme Recommend a Friend scheme Team Rewards with discounted restaurants and family days out Long Service Awards In your role, you will Ensure the operational management of care delivery and services, including environments. Provide line management support and supervision to Home Managers. Ensure adherence to organizational policies, procedures, and relevant legislation. Work collaboratively with Inspire Senior Management and CareTech Management teams to support service delivery. Lead on safeguarding matters, ensuring the safety of all children and staff. Support admissions and placement targets in coordination with Referrals. Establish and maintain effective placement plans, risk assessments, and healthcare plans. Support staff team stability, competency, and motivation. Conduct training needs analysis and participate in the Inspire training program. Experience needed Operations management within the care sector or at least 5 years as a Children's Registered Manager. Experience in managing and developing others in a fast-paced environment. Experience working with children and young people in residential settings. Level 5 Leadership and Management for Care Services or equivalent qualification. Strong leadership, communication, and interpersonal skills. Knowledge of equality, anti-discrimination policies, legislation, compliance, and best practice initiatives. Ability to drive change and motivate others within the service. Proven ability to meet targets and deliver results under pressure. Effective presentation skills to engage stakeholders. The CareTech family is a Disability Confident Employer and an Equal Opportunities Employer. We value the wisdom that comes from life experience and are committed to promoting the safeguarding and welfare of all in our care. All applicants must undergo an enhanced DBS check and provide at least two references covering the past two years. Applicants must also provide information for all positions related to working with children and the vulnerable and details of employment going back to full time education. If you are ready to make a difference and meet the needs of children in a nurturing environment, apply now and join our dedicated team!
Unit : Asda - Antrim Hours : 20 hrs Salary : £12.65 As a Assistant Manager you will enjoy getting the best out of people, you draw satisfaction from managing, training, and supporting your team whilst delivering value to your employer. You will work with the onsite team and other leaders across our business to ensure the best service is delivered. Key Responsibilities: Support the Catering Manager in leading and motivating the catering team to ensure efficient day-to-day operations and consistently high service standards Assist in organising, coordinating, and overseeing food service and hospitality activities in line with contract requirements Support the recruitment, training, supervision, and development of team members, promoting a strong customer-focused culture Act as a key support contact for the client, helping to build and maintain effective working relationships Contribute to driving sales growth, engagement, and participation through local marketing and promotional initiatives Ensure compliance with all Health, Safety, and Food Safety policies, procedures, and legislative requirements Assist with budget monitoring, cost control, and achievement of agreed financial targets Support the delivery of sustainability initiatives, including food waste reduction and Net Zero commitments Support the Catering Manager in the preparation and presentation of all food and hospitality services to the highest standards Ensure adherence to all company and client policies, procedures, and governance requirements Monitor service delivery KPIs and contribute to continuous improvement and operational efficiency initiatives Essential Criteria: Previous supervisory or junior management experience within a catering, hospitality, or food service environment A minimum of 1 year's experience in a similar assistant manager or supervisory role Strong people management, communication, and organisational skills Good working knowledge of Health & Safety and Food Safety requirements in a service environment Experience working in a fast-paced operational setting (hospitality, catering, retail, or facilities management) Commercial awareness, with experience supporting budget control and cost management A clear focus on operational delivery and team performance (this is not a hands-on cooking role) Strong customer and client service focus, with a commitment to high service standards Desirable, but not Essential, Criteria : Experience supporting sustainability or food waste reduction initiatives Exposure to marketing, promotional, or customer engagement activities A genuine interest in food, service quality, and continuous improvement Compass Group reserves the right to enhance the criteria, if necessary, for the purposes of shortlisting. About Us: At Compass Ireland, our people are our business. When you join the Compass Group you will be joining a supportive network of incredible individuals, each united by their passion for going the extra mile for the organisations we partner with. We are building a team who care about providing a great customer experience and want to grow and develop as we do. We are dedicated to investing in every colleague joining us. We are an equal opportunity employer, we celebrate diversity and are committed to building an inclusive environment for all employees. We consider qualified applicants regardless of criminal histories, consistent with legal requirements. For further information and to submit your application, click the apply icon.
Jan 05, 2026
Full time
Unit : Asda - Antrim Hours : 20 hrs Salary : £12.65 As a Assistant Manager you will enjoy getting the best out of people, you draw satisfaction from managing, training, and supporting your team whilst delivering value to your employer. You will work with the onsite team and other leaders across our business to ensure the best service is delivered. Key Responsibilities: Support the Catering Manager in leading and motivating the catering team to ensure efficient day-to-day operations and consistently high service standards Assist in organising, coordinating, and overseeing food service and hospitality activities in line with contract requirements Support the recruitment, training, supervision, and development of team members, promoting a strong customer-focused culture Act as a key support contact for the client, helping to build and maintain effective working relationships Contribute to driving sales growth, engagement, and participation through local marketing and promotional initiatives Ensure compliance with all Health, Safety, and Food Safety policies, procedures, and legislative requirements Assist with budget monitoring, cost control, and achievement of agreed financial targets Support the delivery of sustainability initiatives, including food waste reduction and Net Zero commitments Support the Catering Manager in the preparation and presentation of all food and hospitality services to the highest standards Ensure adherence to all company and client policies, procedures, and governance requirements Monitor service delivery KPIs and contribute to continuous improvement and operational efficiency initiatives Essential Criteria: Previous supervisory or junior management experience within a catering, hospitality, or food service environment A minimum of 1 year's experience in a similar assistant manager or supervisory role Strong people management, communication, and organisational skills Good working knowledge of Health & Safety and Food Safety requirements in a service environment Experience working in a fast-paced operational setting (hospitality, catering, retail, or facilities management) Commercial awareness, with experience supporting budget control and cost management A clear focus on operational delivery and team performance (this is not a hands-on cooking role) Strong customer and client service focus, with a commitment to high service standards Desirable, but not Essential, Criteria : Experience supporting sustainability or food waste reduction initiatives Exposure to marketing, promotional, or customer engagement activities A genuine interest in food, service quality, and continuous improvement Compass Group reserves the right to enhance the criteria, if necessary, for the purposes of shortlisting. About Us: At Compass Ireland, our people are our business. When you join the Compass Group you will be joining a supportive network of incredible individuals, each united by their passion for going the extra mile for the organisations we partner with. We are building a team who care about providing a great customer experience and want to grow and develop as we do. We are dedicated to investing in every colleague joining us. We are an equal opportunity employer, we celebrate diversity and are committed to building an inclusive environment for all employees. We consider qualified applicants regardless of criminal histories, consistent with legal requirements. For further information and to submit your application, click the apply icon.
Customer Service Manager WashingtonPermanentUp to £55k & Benefits Freedom Group have a fantastic opportunity for a Customer Service Manager to join our team in Washington. This is a pivotal role responsible for leading the customer service function, ensuring exceptional service delivery, and driving continuous improvement across our operations. You'll report to our Operations Director for the region and work closely with internal teams and our DNO partner (NPg) to ensure we exceed customer expectations and regulatory standards. Some of the key deliverables in this role include: Improve Customer Service Experience: Create engaged customers and facilitate organic growth. Issue Resolution: Take ownership of customer issues and follow problems through to resolution. Mission and Strategy: Set a clear mission and deploy strategies focused on achieving it. Develop Procedures: Establish service procedures, policies, and standards. Record Keeping: Maintain accurate records and document customer service actions and discussions. Data Analysis: Analyse statistics and compile accurate reports. Team Management: Recruit, mentor, and develop customer service agents, fostering an environment of encouragement and empowerment. Industry Awareness: Stay ahead of industry developments and apply best practices. Resource Management: Control resources and utilize assets to achieve qualitative and quantitative targets. Budget Management: Adhere to and manage the approved budget. Workflow Management: Maintain an orderly workflow according to priorities. Main accountabilities: Develop the CESC strategy for Customer Service excellence to support all customers under RIIO ED2 and maximise DNO (NPg) performance under the Customer Service incentive scheme. Manage the interface with NPg at senior manager/director level, ensuring regular meetings and reporting any failures or jeopardy on low scores. Identify improvement areas in Customer Service delivery and implement process improvements and training to ensure consistent 10/10 scoring. Lead internal reporting on BMoCS, Guaranteed Service Standards, complaints, and praise. Prepare KPI reporting for the CESC F/Wk. Take ownership of the NPg Plan Ten customer service improvement initiative. While initially focused on the NPg area, this role may expand to cover all Network Services regions. What we're looking for: We're looking for a confident and experienced Customer Service Manager who brings strategic vision, operational excellence, and a passion for customer satisfaction. You'll ideally have: Proven experience as a Customer Service Manager, with DNO experience and knowledge of BMoCS. Excellent knowledge of management methods and techniques. Proficiency in customer service software, databases, and tools. Strong client-facing and communication skills. Advanced troubleshooting and multi-tasking abilities. A customer service orientation and a proactive mindset. A BS degree in Business Administration or a related field. Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Salary sacrifice car scheme (Hybrid/Electric Vehicle) 25 Days Holiday + Bank Holidays with an option to Buy/Sell additional days Pension with a leading provider and up to 8% employer contribution Personal Wellbeing and Volunteer Days Private Medical Insurance Life Assurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to choose from including: Dental Insurance, Gym Membership, Give-As-You Earn, Travel Insurance and Tax Free Bikes. Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Jan 05, 2026
Full time
Customer Service Manager WashingtonPermanentUp to £55k & Benefits Freedom Group have a fantastic opportunity for a Customer Service Manager to join our team in Washington. This is a pivotal role responsible for leading the customer service function, ensuring exceptional service delivery, and driving continuous improvement across our operations. You'll report to our Operations Director for the region and work closely with internal teams and our DNO partner (NPg) to ensure we exceed customer expectations and regulatory standards. Some of the key deliverables in this role include: Improve Customer Service Experience: Create engaged customers and facilitate organic growth. Issue Resolution: Take ownership of customer issues and follow problems through to resolution. Mission and Strategy: Set a clear mission and deploy strategies focused on achieving it. Develop Procedures: Establish service procedures, policies, and standards. Record Keeping: Maintain accurate records and document customer service actions and discussions. Data Analysis: Analyse statistics and compile accurate reports. Team Management: Recruit, mentor, and develop customer service agents, fostering an environment of encouragement and empowerment. Industry Awareness: Stay ahead of industry developments and apply best practices. Resource Management: Control resources and utilize assets to achieve qualitative and quantitative targets. Budget Management: Adhere to and manage the approved budget. Workflow Management: Maintain an orderly workflow according to priorities. Main accountabilities: Develop the CESC strategy for Customer Service excellence to support all customers under RIIO ED2 and maximise DNO (NPg) performance under the Customer Service incentive scheme. Manage the interface with NPg at senior manager/director level, ensuring regular meetings and reporting any failures or jeopardy on low scores. Identify improvement areas in Customer Service delivery and implement process improvements and training to ensure consistent 10/10 scoring. Lead internal reporting on BMoCS, Guaranteed Service Standards, complaints, and praise. Prepare KPI reporting for the CESC F/Wk. Take ownership of the NPg Plan Ten customer service improvement initiative. While initially focused on the NPg area, this role may expand to cover all Network Services regions. What we're looking for: We're looking for a confident and experienced Customer Service Manager who brings strategic vision, operational excellence, and a passion for customer satisfaction. You'll ideally have: Proven experience as a Customer Service Manager, with DNO experience and knowledge of BMoCS. Excellent knowledge of management methods and techniques. Proficiency in customer service software, databases, and tools. Strong client-facing and communication skills. Advanced troubleshooting and multi-tasking abilities. A customer service orientation and a proactive mindset. A BS degree in Business Administration or a related field. Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Salary sacrifice car scheme (Hybrid/Electric Vehicle) 25 Days Holiday + Bank Holidays with an option to Buy/Sell additional days Pension with a leading provider and up to 8% employer contribution Personal Wellbeing and Volunteer Days Private Medical Insurance Life Assurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to choose from including: Dental Insurance, Gym Membership, Give-As-You Earn, Travel Insurance and Tax Free Bikes. Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Context and Background The NSPCC relies on voluntary income for the majority of its work to keep children safe, prevent abuse and ensure every child has a voice. To secure long-term sustainability, the charity has reshaped how it engages supporters through the Engagement and Fundraising Directorate. Within this, the Philanthropy and Partnerships Department brings together high-value audiences and supporter-led income. The Volunteer Board Fundraising team leads income generation through regional and national volunteer boards, volunteer-led fundraising initiatives and delivery of special events through our high value event committees. These activities play a vital role in maximising sustainable income, engaging senior volunteers, and supporting long-term supporter relationships. The volunteer boards are made up of influential and successful senior stakeholders who feel passionately about the NSPCC and volunteer their time to help the NSPCC generate income and awareness. They employ a range of fundraising techniques to reach their goals their focus being to use their networks and influence to secure income generating opportunities via events, corporate partnerships and major gifts from individuals. The team works closely with colleagues in Philanthropy and Partnerships (corporate partnerships, major gifts, trusts and statutory), Public Engagement (marketing, brand, digital), and Fundraising Operations (data, compliance, finance, procurement) to ensure volunteer fundraising is integrated into supporter journeys, delivers excellent experiences, and achieves strong ROI. With the support of a Fundraising Manager, the role of the Fundraiser is to cultivate and steward key relationships and deliver special projects across the volunteer boards and their network to deliver against annual income plans. Job purpose To contribute towards the delivery of sustainable income through regional and national volunteer partnerships and fundraising boards To contribute towards the delivery of annual income and engagement plans, ensuring volunteer activity is high-quality, compliant, and supporter-centric Build and manage relationships with senior volunteers and board members, maximising long-term support and value Provide operational support and management of volunteer partnerships & projects Key relationships - Internal Member of the Volunteer Board Fundraising team Reports to a Fundraising Manager, Volunteer Board Fundraising Works with colleagues across Philanthropy & Partnerships, including Corporate Partnerships, Major Gifts and Trusts and Statutory Collaborates with Public Engagement (marketing, brand, digital) to support volunteer fundraising campaigns and engagement Works with Fundraising Operations (data, compliance, finance, procurement) to ensure processes are efficient and compliant Key relationships - External Volunteer board chairs, members and regional ambassadors Senior supporters and networks (individuals and organisations) engaged through volunteer-led activity Agencies, venues and suppliers supporting volunteer fundraising External peers and networks within the volunteer fundraising sector Main duties and responsibilities Contributing to Volunteer Partnerships Strategy and Income Contribute to the delivery of the Volunteer Partnerships annual business plan to maximise net income and long-term value through the volunteer boards Support the high-value volunteer boards and their networks, ensuring their fundraising and engagement delivers sustainable income and long-term value Lead on delivery of specific fundraising projects Contribute to KPIs for income, supporter experience and ROI, addressing risks and identifying opportunities for growth Support the Fundraising Manager on the delivery of business cases for new volunteer-led initiatives Managing Volunteer Relationships Steward senior volunteers and board members, ensuring they feel supported, inspired and connected to the NSPCC s mission Provide tools, resources and guidance to volunteers to support their fundraising and advocacy Carry out research through a range of sources, to contribute to proposals, donor strategies and fundraising communications. Develop and create engaging materials for external audiences Ensure compliance with NSPCC policies, fundraising regulations and best practice in all volunteer-led activity Collaboration and Centre of Excellence Act as a centre of expertise for volunteer-led fundraising across the NSPCC Collaborate with colleagues across Engagement & Fundraising to embed volunteer fundraising within wider supporter journeys and campaigns Budgeting, Finance and Evaluation Contribute to the budgets for volunteer fundraising activity, whilst supporting the Fundraising Manager to accurately monitor income and expenditure Work with the Fundraising Manager to ensure accurate data capture and reporting To provide financial administrative assistance to budget holders, including processing invoices, placing orders, undertaking financial analysis, cash handling and banking in line with NSPCC policies and procedures. Responsibilities for all Staff within the Income Generation directorate To update databases and supporter information systems as directed, in line with Data Protection legislation and NSPCC policy and procedures. To actively participate in regular department and team meetings, contributing to strategy, discussions and decisions which will be beneficial to the Directorate and wider NSPCC activities. To adhere to all the NSPCC s standards, policies and procedures. To evidence an understanding of and commitment to the NSPCC s values and behaviours. To maintain an awareness of and comply with data protection regulations and internal data protection policies. To be responsible for personal learning and development, to support the learning and development of others and the whole organisation. To work in a manner that facilitates and encourages inclusion. To be proactive in identifying ways to improve personal and team performance To maintain an awareness of own and others Health and Safety and comply with the NSPCC s Health and Safety policy and procedures To take personal responsibility for keeping up to date with NSPCC work to end cruelty to children, including securing updates on project and service developments and general NSPCC news A commitment to safeguard and promote the welfare of children and young people Person specification 1. Experience of building effective relationships through face to face interactions with existing and new high-level individuals and/or organisations, leading to securing fundraising income via long-term partnerships. 2. Commercially minded; ability to apply commercial knowledge and understanding to fundraising partnerships ensuring that NSPCC activity has a competitive edge in the market place. NSPCC fundraising activity must be appealing and commercially viable. 3. Exceptional project management skills; ability to see a project through from start to finish, reaching a desired income target. Must have meticulous planning skills and show great attention to detail. Must be self-motivated and highly proactive. 4. Target driven with proven financial management and reporting skills, including accurate budgeting and contingency planning. A track record of achieving financial and departmental objectives. 5. Knowledge of corporate social responsibility and individual philanthropic motivations and current trends in high value and corporate fundraising across the UK. 6. Excellent written and verbal communication skills to deliver fundraising pitches, ideas and project updates to a range of audiences in a clear, inspiring and confident way. 7. Able to work harmoniously with internal colleagues across teams to achieve joint objectives. Working collaboratively; demonstrating an understanding of other team s goals and priorities. Able to negotiate successfully with others to achieve a desired outcome. 8. Ability to organise and plan own work, juggle competing demands, manage projects and establish clear timelines and priorities in order to meet agreed objectives. 9. Proven ability to demonstrate initiative and creativity. 10. Experience of a fundraising CRM package is desirable but not essential; training provided. Safer Recruitment As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults. The recruitment and selection of our people will be conducted in a professional, timely and responsive manner and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance. Our principles: Always seek to recruit the best candidate for the role based on merit including their skills, experience, motivation and competencies. Our robust recruitment and selection process should ensure the identification of the person best suited to the role and the organisation. . click apply for full job details
Jan 05, 2026
Full time
Context and Background The NSPCC relies on voluntary income for the majority of its work to keep children safe, prevent abuse and ensure every child has a voice. To secure long-term sustainability, the charity has reshaped how it engages supporters through the Engagement and Fundraising Directorate. Within this, the Philanthropy and Partnerships Department brings together high-value audiences and supporter-led income. The Volunteer Board Fundraising team leads income generation through regional and national volunteer boards, volunteer-led fundraising initiatives and delivery of special events through our high value event committees. These activities play a vital role in maximising sustainable income, engaging senior volunteers, and supporting long-term supporter relationships. The volunteer boards are made up of influential and successful senior stakeholders who feel passionately about the NSPCC and volunteer their time to help the NSPCC generate income and awareness. They employ a range of fundraising techniques to reach their goals their focus being to use their networks and influence to secure income generating opportunities via events, corporate partnerships and major gifts from individuals. The team works closely with colleagues in Philanthropy and Partnerships (corporate partnerships, major gifts, trusts and statutory), Public Engagement (marketing, brand, digital), and Fundraising Operations (data, compliance, finance, procurement) to ensure volunteer fundraising is integrated into supporter journeys, delivers excellent experiences, and achieves strong ROI. With the support of a Fundraising Manager, the role of the Fundraiser is to cultivate and steward key relationships and deliver special projects across the volunteer boards and their network to deliver against annual income plans. Job purpose To contribute towards the delivery of sustainable income through regional and national volunteer partnerships and fundraising boards To contribute towards the delivery of annual income and engagement plans, ensuring volunteer activity is high-quality, compliant, and supporter-centric Build and manage relationships with senior volunteers and board members, maximising long-term support and value Provide operational support and management of volunteer partnerships & projects Key relationships - Internal Member of the Volunteer Board Fundraising team Reports to a Fundraising Manager, Volunteer Board Fundraising Works with colleagues across Philanthropy & Partnerships, including Corporate Partnerships, Major Gifts and Trusts and Statutory Collaborates with Public Engagement (marketing, brand, digital) to support volunteer fundraising campaigns and engagement Works with Fundraising Operations (data, compliance, finance, procurement) to ensure processes are efficient and compliant Key relationships - External Volunteer board chairs, members and regional ambassadors Senior supporters and networks (individuals and organisations) engaged through volunteer-led activity Agencies, venues and suppliers supporting volunteer fundraising External peers and networks within the volunteer fundraising sector Main duties and responsibilities Contributing to Volunteer Partnerships Strategy and Income Contribute to the delivery of the Volunteer Partnerships annual business plan to maximise net income and long-term value through the volunteer boards Support the high-value volunteer boards and their networks, ensuring their fundraising and engagement delivers sustainable income and long-term value Lead on delivery of specific fundraising projects Contribute to KPIs for income, supporter experience and ROI, addressing risks and identifying opportunities for growth Support the Fundraising Manager on the delivery of business cases for new volunteer-led initiatives Managing Volunteer Relationships Steward senior volunteers and board members, ensuring they feel supported, inspired and connected to the NSPCC s mission Provide tools, resources and guidance to volunteers to support their fundraising and advocacy Carry out research through a range of sources, to contribute to proposals, donor strategies and fundraising communications. Develop and create engaging materials for external audiences Ensure compliance with NSPCC policies, fundraising regulations and best practice in all volunteer-led activity Collaboration and Centre of Excellence Act as a centre of expertise for volunteer-led fundraising across the NSPCC Collaborate with colleagues across Engagement & Fundraising to embed volunteer fundraising within wider supporter journeys and campaigns Budgeting, Finance and Evaluation Contribute to the budgets for volunteer fundraising activity, whilst supporting the Fundraising Manager to accurately monitor income and expenditure Work with the Fundraising Manager to ensure accurate data capture and reporting To provide financial administrative assistance to budget holders, including processing invoices, placing orders, undertaking financial analysis, cash handling and banking in line with NSPCC policies and procedures. Responsibilities for all Staff within the Income Generation directorate To update databases and supporter information systems as directed, in line with Data Protection legislation and NSPCC policy and procedures. To actively participate in regular department and team meetings, contributing to strategy, discussions and decisions which will be beneficial to the Directorate and wider NSPCC activities. To adhere to all the NSPCC s standards, policies and procedures. To evidence an understanding of and commitment to the NSPCC s values and behaviours. To maintain an awareness of and comply with data protection regulations and internal data protection policies. To be responsible for personal learning and development, to support the learning and development of others and the whole organisation. To work in a manner that facilitates and encourages inclusion. To be proactive in identifying ways to improve personal and team performance To maintain an awareness of own and others Health and Safety and comply with the NSPCC s Health and Safety policy and procedures To take personal responsibility for keeping up to date with NSPCC work to end cruelty to children, including securing updates on project and service developments and general NSPCC news A commitment to safeguard and promote the welfare of children and young people Person specification 1. Experience of building effective relationships through face to face interactions with existing and new high-level individuals and/or organisations, leading to securing fundraising income via long-term partnerships. 2. Commercially minded; ability to apply commercial knowledge and understanding to fundraising partnerships ensuring that NSPCC activity has a competitive edge in the market place. NSPCC fundraising activity must be appealing and commercially viable. 3. Exceptional project management skills; ability to see a project through from start to finish, reaching a desired income target. Must have meticulous planning skills and show great attention to detail. Must be self-motivated and highly proactive. 4. Target driven with proven financial management and reporting skills, including accurate budgeting and contingency planning. A track record of achieving financial and departmental objectives. 5. Knowledge of corporate social responsibility and individual philanthropic motivations and current trends in high value and corporate fundraising across the UK. 6. Excellent written and verbal communication skills to deliver fundraising pitches, ideas and project updates to a range of audiences in a clear, inspiring and confident way. 7. Able to work harmoniously with internal colleagues across teams to achieve joint objectives. Working collaboratively; demonstrating an understanding of other team s goals and priorities. Able to negotiate successfully with others to achieve a desired outcome. 8. Ability to organise and plan own work, juggle competing demands, manage projects and establish clear timelines and priorities in order to meet agreed objectives. 9. Proven ability to demonstrate initiative and creativity. 10. Experience of a fundraising CRM package is desirable but not essential; training provided. Safer Recruitment As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults. The recruitment and selection of our people will be conducted in a professional, timely and responsive manner and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance. Our principles: Always seek to recruit the best candidate for the role based on merit including their skills, experience, motivation and competencies. Our robust recruitment and selection process should ensure the identification of the person best suited to the role and the organisation. . click apply for full job details
