Contract: Permanent, 18.75 hours per week Salary: £11,996 - £13,857 per annum (£23,993 - £27,715 FTE per annum) Location: Southampton SO30 2HL Closing date: Monday 12 th January 2026 Interview date: Thursday 22 nd January 2026 We re recruiting a Volunteer Coordinator for our Rehoming & Fostering Team in Southampton ! As Volunteer Coordinator, you ll recruit, support, and inspire volunteers to enhance rehoming and fostering services, while promoting Blue Cross in the community and driving local volunteering initiatives and fundraising. You ll be joining a team who strives to be the best versions of themselves, so that they can do their best for the pets who need our help. More about the role At our Southampton rehoming centre, we provide onsite accommodation for pets in our care 24/7. The centre has facilities to care for dogs and cats, as well as a specialised area for kittens. Our Volunteer Coordinators recruit and support our amazing volunteers in the local area, promote the benefits of volunteering and raise the awareness of our centre and Blue Cross. As a Volunteer Coordinator you will be responsible for recruiting and supporting a diverse team of volunteers. Working closely with the Centre Manager and Assistant Managers, you will ensure our volunteers who undertake a diverse range of roles, are fully integrated into the team, ensuring the team welcome and collaborate with these wonderful people. In addition to this, you will be building relationships with local communities and partners, promoting the benefits of volunteering to provide more targeted support. This role works on a 2-week rota. Week one is Monday, Wednesday and Thursday, week two is Tuesday and Thursday. There may be some flexibility around working days, along some ad hoc weekend working. At our Southampton rehoming centre, we provide onsite accommodation for pets in our care 24/7. Overnight shifts are usually undertaken by team members who live on site. Occasionally you will be expected to carry out night checks when the resident team members are either not working or away for a period of time. If you excel in an environment where you can see the difference you make every day, then this is the role for you. Interested? Then apply and let s work together to see if this is the role for you. About you You will be an excellent communicator with strong interpersonal skills and the ability to actively promote to a range of external stakeholders the work of Blue Cross and the benefits of volunteering. You will be a self-motivated individual with a focused, creative, and forward-thinking approach to volunteering and will enjoy the opportunity to be involved in a range of local volunteering events and national initiatives. With the ability to work collaboratively and effectively with people at all levels, you will have a passion for ensuring that volunteers have the right opportunities to thrive in their roles. You will be organised, flexible and analytical in the way you work, and you will enjoy working to targets and managing a diverse team of volunteers. With an approachable and supportive manner, you will be able to offer guidance and advice and will have the confidence to deal with volunteer situations should they arise and be able to offer pragmatic solutions. You will know what it is like to work in an emotionally charged environment and have excellent bounce back ability and resilience. In addition, you will be emotionally intelligent, showing empathy and knowing how to support volunteers and your colleagues. Knowledge, skills, and experience Demonstrable experience of supervision or management of volunteers or colleagues. Working with and relationship building with a range of stakeholders. High standards of verbal and written communication. Previous experience in working in a client focused environment where delivering a high level of customer satisfaction is the norm. Strong organisational, administration and analytical skills, including use of computerised systems. An awareness of health and safety legislation. Current full driving licence. Ability to demonstrate, understanding and apply our Blue Cross values It would also be great (but not essential) if you had: Qualifications in managing volunteers or similar. Training or coaching skills. Presentation skills. Working with animals, and knowledge of animal welfare. Organising events. Understanding of safeguarding issues. Want to know more detail? Great! We have attached the job description which hopefully gives you everything you need. How to apply Click the apply button below and complete the online application process before the closing date on Monday 12 th January 2026. We reserve the right to close this vacancy early should we receive an overwhelming response. Blue Cross benefits Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today. In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are. Our generous benefits package includes: Enhanced annual leave entitlement: 30 days plus bank holidays Pension scheme with enhanced employer contribution Health cash plan Life assurance Unlimited access to an employee assistance programme Programmes for physical and mental wellbeing support Free access to GP via MetLife Recognition scheme Annual volunteer days Claim for professional fees To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.
Jan 06, 2026
Full time
Contract: Permanent, 18.75 hours per week Salary: £11,996 - £13,857 per annum (£23,993 - £27,715 FTE per annum) Location: Southampton SO30 2HL Closing date: Monday 12 th January 2026 Interview date: Thursday 22 nd January 2026 We re recruiting a Volunteer Coordinator for our Rehoming & Fostering Team in Southampton ! As Volunteer Coordinator, you ll recruit, support, and inspire volunteers to enhance rehoming and fostering services, while promoting Blue Cross in the community and driving local volunteering initiatives and fundraising. You ll be joining a team who strives to be the best versions of themselves, so that they can do their best for the pets who need our help. More about the role At our Southampton rehoming centre, we provide onsite accommodation for pets in our care 24/7. The centre has facilities to care for dogs and cats, as well as a specialised area for kittens. Our Volunteer Coordinators recruit and support our amazing volunteers in the local area, promote the benefits of volunteering and raise the awareness of our centre and Blue Cross. As a Volunteer Coordinator you will be responsible for recruiting and supporting a diverse team of volunteers. Working closely with the Centre Manager and Assistant Managers, you will ensure our volunteers who undertake a diverse range of roles, are fully integrated into the team, ensuring the team welcome and collaborate with these wonderful people. In addition to this, you will be building relationships with local communities and partners, promoting the benefits of volunteering to provide more targeted support. This role works on a 2-week rota. Week one is Monday, Wednesday and Thursday, week two is Tuesday and Thursday. There may be some flexibility around working days, along some ad hoc weekend working. At our Southampton rehoming centre, we provide onsite accommodation for pets in our care 24/7. Overnight shifts are usually undertaken by team members who live on site. Occasionally you will be expected to carry out night checks when the resident team members are either not working or away for a period of time. If you excel in an environment where you can see the difference you make every day, then this is the role for you. Interested? Then apply and let s work together to see if this is the role for you. About you You will be an excellent communicator with strong interpersonal skills and the ability to actively promote to a range of external stakeholders the work of Blue Cross and the benefits of volunteering. You will be a self-motivated individual with a focused, creative, and forward-thinking approach to volunteering and will enjoy the opportunity to be involved in a range of local volunteering events and national initiatives. With the ability to work collaboratively and effectively with people at all levels, you will have a passion for ensuring that volunteers have the right opportunities to thrive in their roles. You will be organised, flexible and analytical in the way you work, and you will enjoy working to targets and managing a diverse team of volunteers. With an approachable and supportive manner, you will be able to offer guidance and advice and will have the confidence to deal with volunteer situations should they arise and be able to offer pragmatic solutions. You will know what it is like to work in an emotionally charged environment and have excellent bounce back ability and resilience. In addition, you will be emotionally intelligent, showing empathy and knowing how to support volunteers and your colleagues. Knowledge, skills, and experience Demonstrable experience of supervision or management of volunteers or colleagues. Working with and relationship building with a range of stakeholders. High standards of verbal and written communication. Previous experience in working in a client focused environment where delivering a high level of customer satisfaction is the norm. Strong organisational, administration and analytical skills, including use of computerised systems. An awareness of health and safety legislation. Current full driving licence. Ability to demonstrate, understanding and apply our Blue Cross values It would also be great (but not essential) if you had: Qualifications in managing volunteers or similar. Training or coaching skills. Presentation skills. Working with animals, and knowledge of animal welfare. Organising events. Understanding of safeguarding issues. Want to know more detail? Great! We have attached the job description which hopefully gives you everything you need. How to apply Click the apply button below and complete the online application process before the closing date on Monday 12 th January 2026. We reserve the right to close this vacancy early should we receive an overwhelming response. Blue Cross benefits Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today. In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are. Our generous benefits package includes: Enhanced annual leave entitlement: 30 days plus bank holidays Pension scheme with enhanced employer contribution Health cash plan Life assurance Unlimited access to an employee assistance programme Programmes for physical and mental wellbeing support Free access to GP via MetLife Recognition scheme Annual volunteer days Claim for professional fees To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.
Contract: 8-month fixed term maternity cover, full time - 37.5 hours per week Salary: £25,787 - £27,886 per annum Location: Southampton, SO30 2HL Closing date: Sunday 18 th January 2026 Interview date: Tuesday 27 th January 2026 We re looking for a passionate and driven Assistant Manager Client Services to join our team at the Southampton rehoming centre and help lead our work supporting people and pets. If you have a talent for delivering outstanding customer service, strong people management skills, and a genuine love for animal welfare, this is your opportunity to make a meaningful impact. This is a fixed term role until 30th September 2026. More about the role Our Southampton rehoming centre plays a vital role in supporting animals and their people, with on-site kennels and a cattery providing direct care and rehoming services. As part of a compassionate and dedicated team, you ll help oversee day-to-day operations, support our clients, and ensure we re making a positive difference in the lives of pets and their owners every day. As Assistant Manager Client Services, you ll be at the forefront of this work. You ll: Lead and line manage the client services team to deliver exceptional care from first enquiry through to adoption or other support Work closely with the team to assess and admit pets, match them with the right adopters, and guide clients through every step of their journey Use data and insights to shape services and continuously improve client experience Collaborate with the local leadership team to meet targets and drive pet welfare outcomes Be hands-on with day-to-day operations including managing enquiries, prioritising admissions and promoting pets in our care This is an 8-month maternity cover position until 30th September, working full time at 37.5 hours per week on a rota that includes 1 in 3 weekends and bank holidays. The working day is from 8.30am to 5.00pm. At our Southampton rehoming centre, we provide onsite accommodation for pets in our care 24/7. Overnight shifts are usually undertaken by team members who live on site. Occasionally you will be expected to carry out night checks when the resident team members are either not working or away for a period of time. About you You understand what it takes to match pets with new homes and are passionate about delivering an outstanding client experience. With a sharp eye for detail and a drive for improvement, you know how to assess what s working and what s not. As a people manager, you're confident in leading by example, setting expectations, and ensuring your team has the support they need to succeed. A natural leader, you bring out the best in your team, supporting and coaching them to grow. You're calm under pressure, thrive in busy environments, and communicate clearly with people from all walks of life. Your resilience and empathy shine through in emotional situations, helping you build trust, handle challenges with care, and create a compassionate, high-performing team. Knowledge, skills, and experience Significant experience of managing a team. Experience in delivering high level customer service. Experience of working in a fast-paced environment. High standard of verbal and written communication. Proven decision-making ability. Current full driving licence. The ability to demonstrate, understand and apply our Blue Cross Values It would be great (but not essential) if you also had: Performance management and improvement experience. Understanding of safeguarding issues. Experience of admission and adoption processes in a rescue environment. Want to know more detail? Great! We have attached the job description which hopefully gives you everything you need. How to apply Click the apply button below and complete the online application process before the closing date Sunday 18 th January 2026. We reserve the right to close this vacancy early should we receive an overwhelming response. Blue Cross benefits Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today. In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are. Our generous benefits package includes: Enhanced annual leave entitlement: 30 days plus bank holidays Pension scheme with enhanced employer contribution Health cash plan Life assurance Unlimited access to an employee assistance programme Programmes for physical and mental wellbeing support Free access to GP via MetLife Recognition scheme Annual volunteer days Claim for professional fees
Jan 06, 2026
Full time
Contract: 8-month fixed term maternity cover, full time - 37.5 hours per week Salary: £25,787 - £27,886 per annum Location: Southampton, SO30 2HL Closing date: Sunday 18 th January 2026 Interview date: Tuesday 27 th January 2026 We re looking for a passionate and driven Assistant Manager Client Services to join our team at the Southampton rehoming centre and help lead our work supporting people and pets. If you have a talent for delivering outstanding customer service, strong people management skills, and a genuine love for animal welfare, this is your opportunity to make a meaningful impact. This is a fixed term role until 30th September 2026. More about the role Our Southampton rehoming centre plays a vital role in supporting animals and their people, with on-site kennels and a cattery providing direct care and rehoming services. As part of a compassionate and dedicated team, you ll help oversee day-to-day operations, support our clients, and ensure we re making a positive difference in the lives of pets and their owners every day. As Assistant Manager Client Services, you ll be at the forefront of this work. You ll: Lead and line manage the client services team to deliver exceptional care from first enquiry through to adoption or other support Work closely with the team to assess and admit pets, match them with the right adopters, and guide clients through every step of their journey Use data and insights to shape services and continuously improve client experience Collaborate with the local leadership team to meet targets and drive pet welfare outcomes Be hands-on with day-to-day operations including managing enquiries, prioritising admissions and promoting pets in our care This is an 8-month maternity cover position until 30th September, working full time at 37.5 hours per week on a rota that includes 1 in 3 weekends and bank holidays. The working day is from 8.30am to 5.00pm. At our Southampton rehoming centre, we provide onsite accommodation for pets in our care 24/7. Overnight shifts are usually undertaken by team members who live on site. Occasionally you will be expected to carry out night checks when the resident team members are either not working or away for a period of time. About you You understand what it takes to match pets with new homes and are passionate about delivering an outstanding client experience. With a sharp eye for detail and a drive for improvement, you know how to assess what s working and what s not. As a people manager, you're confident in leading by example, setting expectations, and ensuring your team has the support they need to succeed. A natural leader, you bring out the best in your team, supporting and coaching them to grow. You're calm under pressure, thrive in busy environments, and communicate clearly with people from all walks of life. Your resilience and empathy shine through in emotional situations, helping you build trust, handle challenges with care, and create a compassionate, high-performing team. Knowledge, skills, and experience Significant experience of managing a team. Experience in delivering high level customer service. Experience of working in a fast-paced environment. High standard of verbal and written communication. Proven decision-making ability. Current full driving licence. The ability to demonstrate, understand and apply our Blue Cross Values It would be great (but not essential) if you also had: Performance management and improvement experience. Understanding of safeguarding issues. Experience of admission and adoption processes in a rescue environment. Want to know more detail? Great! We have attached the job description which hopefully gives you everything you need. How to apply Click the apply button below and complete the online application process before the closing date Sunday 18 th January 2026. We reserve the right to close this vacancy early should we receive an overwhelming response. Blue Cross benefits Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today. In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are. Our generous benefits package includes: Enhanced annual leave entitlement: 30 days plus bank holidays Pension scheme with enhanced employer contribution Health cash plan Life assurance Unlimited access to an employee assistance programme Programmes for physical and mental wellbeing support Free access to GP via MetLife Recognition scheme Annual volunteer days Claim for professional fees
Contract: Permanent, full time Salary: £28,481 to £33,118 per annum Location: Radcliffe, M26 1NQ Closing date: Sunday 18 th January 2026 Interview dates: TBC Are you an experienced operational manager, who relishes a challenge, with a passion for pets and people? We re recruiting a Centre Manager with strong leadership, organisational and communication skills to lead our Manchester Rehoming Advice and behaviour unit. This is an exciting time for the Manchester Centre with many changes happening and the chance for a dynamic leader to bring their own experience and help shape the future of the centre, for the pets and clients we help through our site, as well as the Manchester team. More about the role Based in our high street location since 2018, we are perfectly placed to support our local community and surrounding areas. Our Foster-based care and Home Direct scheme ensures animals find new loving homes without the stress of kennels. This means that we do not usually have pets staying onsite overnight and our roles may not include daily pet care, but no two days are ever the same. As Centre Manager, you ll be responsible for all aspects of the Centre pets, people, facilities, compliance and finances. Working closely with your Assistant Managers, you ll inspire and empower your team, embed a culture of continuous improvement and ensure the highest welfare standards. This role is about leading people, bringing teams together and driving performance. We have a skilled, passionate team with great ideas we now need someone who can take those forward, make things happen, and bring colleagues with them on the journey. There s also real opportunity to shape the culture of the centre, including rethinking how we can best meet our goals for helping pets. The standard hours for this role are 37.5 hours per week on a locally agreed rota to include weekends and bank holidays. The standard hours are 8:30 am 5:00 pm, Monday Friday, working 1 in 3 weekends (Sat and Sun), with flexibility where there is a business need. Want to know more detail? Great! We have attached a candidate pack and job description which hopefully gives you everything you need. About you You will be an inspirational leader with a proven track record of motivating, developing and supporting people in a fast-paced environment. You ll bring strong people management skills able to set direction, take action and empower others to deliver improvements. Alongside your leadership strengths, you ll bring sound knowledge of animal welfare and operational excellence from a similar environment. Confident and decisive, you ll balance the needs of pets, people and resources to achieve outstanding results. Resilient, empathetic and emotionally intelligent, you ll thrive on challenge and approach every situation with a positive, problem-solving mindset. Knowledge, skills, and experience Significant experience of successfully motivating, leading, and developing high performance teams, including setting clearly defined objectives, and managing performance in an animal welfare setting. Strong knowledge of animal welfare/care, ensuring operational excellence in a similar animal welfare environment. Experience of positively embracing and adapting to change by identifying, leading, and managing change in line with organisational objectives. Financially aware and numerate. Proven experience of working constructively and collaboratively with colleagues from different teams. Interpersonal and consultative skills, including the ability to communicate, present, negotiate, influence, and build credibility with colleagues and external parties. Experience of working in a commercial environment where the need to control costs and deliver high levels of service are important. The ability to demonstrate, understand and apply our Blue Cross values. Current full driving licence. How to apply Click the apply button below and complete the online application process before the closing date on Sunday 18 th January 2026 . The process will include: First stage interview and site tour Online Discovery Session. This will include scenario-based exercises and group discussions, giving you the chance to demonstrate your leadership style and approach to change while meeting colleagues. Blue Cross benefits Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today. In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are. Our generous benefits package includes: Pro rata full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays) Programmes for physical and mental wellbeing support Free access to GP via MetLife - 24/7 GP services, private prescriptions and more for you and your family Health cash plan Unlimited access to an employee assistance programme Pension scheme with enhanced employer contribution Professional fees paid with Continuing Professional Development and Personal development support Life assurance 20% discount on Pet Plan pet insurance Enhanced family friendly policies Recognition scheme Annual volunteer days Charity worker discounts across a variety of retailers
Jan 06, 2026
Full time
Contract: Permanent, full time Salary: £28,481 to £33,118 per annum Location: Radcliffe, M26 1NQ Closing date: Sunday 18 th January 2026 Interview dates: TBC Are you an experienced operational manager, who relishes a challenge, with a passion for pets and people? We re recruiting a Centre Manager with strong leadership, organisational and communication skills to lead our Manchester Rehoming Advice and behaviour unit. This is an exciting time for the Manchester Centre with many changes happening and the chance for a dynamic leader to bring their own experience and help shape the future of the centre, for the pets and clients we help through our site, as well as the Manchester team. More about the role Based in our high street location since 2018, we are perfectly placed to support our local community and surrounding areas. Our Foster-based care and Home Direct scheme ensures animals find new loving homes without the stress of kennels. This means that we do not usually have pets staying onsite overnight and our roles may not include daily pet care, but no two days are ever the same. As Centre Manager, you ll be responsible for all aspects of the Centre pets, people, facilities, compliance and finances. Working closely with your Assistant Managers, you ll inspire and empower your team, embed a culture of continuous improvement and ensure the highest welfare standards. This role is about leading people, bringing teams together and driving performance. We have a skilled, passionate team with great ideas we now need someone who can take those forward, make things happen, and bring colleagues with them on the journey. There s also real opportunity to shape the culture of the centre, including rethinking how we can best meet our goals for helping pets. The standard hours for this role are 37.5 hours per week on a locally agreed rota to include weekends and bank holidays. The standard hours are 8:30 am 5:00 pm, Monday Friday, working 1 in 3 weekends (Sat and Sun), with flexibility where there is a business need. Want to know more detail? Great! We have attached a candidate pack and job description which hopefully gives you everything you need. About you You will be an inspirational leader with a proven track record of motivating, developing and supporting people in a fast-paced environment. You ll bring strong people management skills able to set direction, take action and empower others to deliver improvements. Alongside your leadership strengths, you ll bring sound knowledge of animal welfare and operational excellence from a similar environment. Confident and decisive, you ll balance the needs of pets, people and resources to achieve outstanding results. Resilient, empathetic and emotionally intelligent, you ll thrive on challenge and approach every situation with a positive, problem-solving mindset. Knowledge, skills, and experience Significant experience of successfully motivating, leading, and developing high performance teams, including setting clearly defined objectives, and managing performance in an animal welfare setting. Strong knowledge of animal welfare/care, ensuring operational excellence in a similar animal welfare environment. Experience of positively embracing and adapting to change by identifying, leading, and managing change in line with organisational objectives. Financially aware and numerate. Proven experience of working constructively and collaboratively with colleagues from different teams. Interpersonal and consultative skills, including the ability to communicate, present, negotiate, influence, and build credibility with colleagues and external parties. Experience of working in a commercial environment where the need to control costs and deliver high levels of service are important. The ability to demonstrate, understand and apply our Blue Cross values. Current full driving licence. How to apply Click the apply button below and complete the online application process before the closing date on Sunday 18 th January 2026 . The process will include: First stage interview and site tour Online Discovery Session. This will include scenario-based exercises and group discussions, giving you the chance to demonstrate your leadership style and approach to change while meeting colleagues. Blue Cross benefits Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today. In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are. Our generous benefits package includes: Pro rata full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays) Programmes for physical and mental wellbeing support Free access to GP via MetLife - 24/7 GP services, private prescriptions and more for you and your family Health cash plan Unlimited access to an employee assistance programme Pension scheme with enhanced employer contribution Professional fees paid with Continuing Professional Development and Personal development support Life assurance 20% discount on Pet Plan pet insurance Enhanced family friendly policies Recognition scheme Annual volunteer days Charity worker discounts across a variety of retailers
Contract: Permanent, full time (37.5 hours per week) Salary: £25,787 to £27,047 per annum Location: Southampton SO30 2HL Closing date: Sunday 18 th January 2026 Interview date: Monday 26 th January 2026 We're recruiting an Assistant Manager Offsite Services to lead and streamline our home-based pet operations. In this role you'll ensure that every pet finds the perfect match with their new family as quickly as possible, while maintaining top-quality care for both our pets and clients throughout the entire adoption journey. Join us in making a difference, one pet at a time! More about the role Our beautiful centre opened in 1988 and occupies approximately three acres of land in a discrete location surrounded by fields where we can walk our dogs, providing some wonderful enrichment in a quiet environment. The centre has facilities to care for dogs and cats, as well as a specialised area for kittens. In this role, you ll play a key part in ensuring exceptional care for both pets and clients while identifying efficiencies and making decisions that prioritise offsite pet welfare. As the leader of our home-based pet operations, you ll oversee the smooth running of our foster and home direct services, placing pets directly from one home to another, with experience in practical animal handling and assessment. Your goal will be to prepare pets for adoption as quickly and effectively as possible. You ll work closely with your team to ensure timely pet assessments, behaviour management, and training, while providing full support to foster carers and current owners. You ll also be responsible for achieving pet-related targets, ensuring your team of Pet Welfare Assistants and Foster Coordinators maintain the highest standards of animal care and adheres to national processes in case management. Teamwork is essential to address the most urgent cases effectively. Motivating and managing your team is central to this role, enabling the centre to provide top-quality home-based pet care while helping your team develop professionally. At our Southampton rehoming centre, we provide onsite accommodation for pets in our care 24/7. Overnight shifts are usually undertaken by team members who live on site. Occasionally you will be expected to carry out night checks when the resident team members are either not working or away for a period of time. This is a full-time position, working 37.5 hours per week and you will be required to work 1 in 3 weekends. About you You ll be a great people manager, bringing finely honed skills from your experience in an animal-related environment, along with extensive knowledge of pet welfare and care. As a dynamic and innovative leader, you know how to inspire and motivate your team, driving continuous improvement, empowering them through effective management and coaching. With excellent communication skills, you adapt your approach for different audiences, ensuring your message resonates. While juggling multiple tasks, you remain calm and organised, making confident decisions in high-pressure situations. Your strong analytical skills enable you to monitor and evaluate effectively, implementing meaningful improvements. Rather than resting on your laurels, you ll have a genuine desire to enhance offsite pet care services, actively engaging your team in the process. Having worked in emotionally charged environments, you understand the importance of resilience. Your emotional intelligence and empathy will shine as you support your team and the public, creating a compassionate and effective workplace. Knowledge, skills, and experience Significant experience in managing a team. Significant experience in delivering high level Customer service in a fast-paced environment. Expertise and application of pet welfare and handling of domestic animals High standard of verbal and written communication. Current full driving license The ability to demonstrate, understand and apply our Blue Cross values It would be great (but not essential) if you also had: Performance management and improvement experience. Experience working with volunteers. Understanding of safeguarding issues. Want to know more detail? Great! We have attached the job description which hopefully gives you everything you need. How to apply Click the apply button below and complete the online application process before the closing date on Sunday 18 th January. We reserve the right to close this vacancy early should we receive an overwhelming response. Blue Cross benefits Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today. In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are. Our generous benefits package includes: Enhanced annual leave entitlement: 30 days plus bank holidays Pension scheme with enhanced employer contribution Health cash plan Life assurance Unlimited access to an employee assistance programme Programmes for physical and mental wellbeing support Free access to GP via MetLife Recognition scheme Annual volunteer days Claim for professional fees
Jan 06, 2026
Full time
Contract: Permanent, full time (37.5 hours per week) Salary: £25,787 to £27,047 per annum Location: Southampton SO30 2HL Closing date: Sunday 18 th January 2026 Interview date: Monday 26 th January 2026 We're recruiting an Assistant Manager Offsite Services to lead and streamline our home-based pet operations. In this role you'll ensure that every pet finds the perfect match with their new family as quickly as possible, while maintaining top-quality care for both our pets and clients throughout the entire adoption journey. Join us in making a difference, one pet at a time! More about the role Our beautiful centre opened in 1988 and occupies approximately three acres of land in a discrete location surrounded by fields where we can walk our dogs, providing some wonderful enrichment in a quiet environment. The centre has facilities to care for dogs and cats, as well as a specialised area for kittens. In this role, you ll play a key part in ensuring exceptional care for both pets and clients while identifying efficiencies and making decisions that prioritise offsite pet welfare. As the leader of our home-based pet operations, you ll oversee the smooth running of our foster and home direct services, placing pets directly from one home to another, with experience in practical animal handling and assessment. Your goal will be to prepare pets for adoption as quickly and effectively as possible. You ll work closely with your team to ensure timely pet assessments, behaviour management, and training, while providing full support to foster carers and current owners. You ll also be responsible for achieving pet-related targets, ensuring your team of Pet Welfare Assistants and Foster Coordinators maintain the highest standards of animal care and adheres to national processes in case management. Teamwork is essential to address the most urgent cases effectively. Motivating and managing your team is central to this role, enabling the centre to provide top-quality home-based pet care while helping your team develop professionally. At our Southampton rehoming centre, we provide onsite accommodation for pets in our care 24/7. Overnight shifts are usually undertaken by team members who live on site. Occasionally you will be expected to carry out night checks when the resident team members are either not working or away for a period of time. This is a full-time position, working 37.5 hours per week and you will be required to work 1 in 3 weekends. About you You ll be a great people manager, bringing finely honed skills from your experience in an animal-related environment, along with extensive knowledge of pet welfare and care. As a dynamic and innovative leader, you know how to inspire and motivate your team, driving continuous improvement, empowering them through effective management and coaching. With excellent communication skills, you adapt your approach for different audiences, ensuring your message resonates. While juggling multiple tasks, you remain calm and organised, making confident decisions in high-pressure situations. Your strong analytical skills enable you to monitor and evaluate effectively, implementing meaningful improvements. Rather than resting on your laurels, you ll have a genuine desire to enhance offsite pet care services, actively engaging your team in the process. Having worked in emotionally charged environments, you understand the importance of resilience. Your emotional intelligence and empathy will shine as you support your team and the public, creating a compassionate and effective workplace. Knowledge, skills, and experience Significant experience in managing a team. Significant experience in delivering high level Customer service in a fast-paced environment. Expertise and application of pet welfare and handling of domestic animals High standard of verbal and written communication. Current full driving license The ability to demonstrate, understand and apply our Blue Cross values It would be great (but not essential) if you also had: Performance management and improvement experience. Experience working with volunteers. Understanding of safeguarding issues. Want to know more detail? Great! We have attached the job description which hopefully gives you everything you need. How to apply Click the apply button below and complete the online application process before the closing date on Sunday 18 th January. We reserve the right to close this vacancy early should we receive an overwhelming response. Blue Cross benefits Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today. In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are. Our generous benefits package includes: Enhanced annual leave entitlement: 30 days plus bank holidays Pension scheme with enhanced employer contribution Health cash plan Life assurance Unlimited access to an employee assistance programme Programmes for physical and mental wellbeing support Free access to GP via MetLife Recognition scheme Annual volunteer days Claim for professional fees
We are seeking a highly motivated and inspirational Deputy Retail Shop Manager at our busy charity shop in Chaddesden for 17.5 hrs per week - 2 full days (9am-4.30pm) and one half day each week with some flexibility to work 2 or 3 full days when required by the needs of the business. We require candidates who can work as part of a team and independently take personal ownership for the performance of the shop, maximise profits, manage a volunteer team and deliver excellent customer service. Training will be given but experience in the retail sector and a love of charity retail will be an advantage. Please apply by emailing your full CV and covering letter to: Application deadline: 4pm on Tuesday 6th January 2026. Interview date: Wednesday 14th January 2026 at our charity shop in Spondon, DE21 7FG. Our shops fund vital animal welfare work at our Abbey Street Animal Rehoming Centre in Derby including the rehabilitation of animals who have been abused, neglected and abandoned. If you haven't heard from us within 1 week of the closing date, then unfortunately your application hasn't been successful. Please read the job description carefully and, if you are 18 years of age or over, send your full CV with a covering letter outlining all your experience to: We look forward to receiving your application. We may not be able to respond to each application received but we will be in touch if we wish to invite you for an interview.
Jan 06, 2026
Full time
We are seeking a highly motivated and inspirational Deputy Retail Shop Manager at our busy charity shop in Chaddesden for 17.5 hrs per week - 2 full days (9am-4.30pm) and one half day each week with some flexibility to work 2 or 3 full days when required by the needs of the business. We require candidates who can work as part of a team and independently take personal ownership for the performance of the shop, maximise profits, manage a volunteer team and deliver excellent customer service. Training will be given but experience in the retail sector and a love of charity retail will be an advantage. Please apply by emailing your full CV and covering letter to: Application deadline: 4pm on Tuesday 6th January 2026. Interview date: Wednesday 14th January 2026 at our charity shop in Spondon, DE21 7FG. Our shops fund vital animal welfare work at our Abbey Street Animal Rehoming Centre in Derby including the rehabilitation of animals who have been abused, neglected and abandoned. If you haven't heard from us within 1 week of the closing date, then unfortunately your application hasn't been successful. Please read the job description carefully and, if you are 18 years of age or over, send your full CV with a covering letter outlining all your experience to: We look forward to receiving your application. We may not be able to respond to each application received but we will be in touch if we wish to invite you for an interview.
Contract: Full time, fixed term until 16th February 2027 Salary: £28,481 to £33,118 per annum Location: Exeter, EX2 8ED Closing date: Sunday 18 th January 2026 Interview dates: To be confirmed Are you an experienced operational manager, who relishes a challenge, with a passion for pets and people? We re recruiting a Centre Manager with strong leadership, organisational and communication skills to lead our Devon rehoming advice and behaviour unit in all pets, people, financial and compliance matters! This is a great time to join the Devon Centre, with the chance for a dynamic leader who can quickly adapt and bring their own experience to the role. This is a fixed term contract role until 16th February 2027. More about the role At our rehoming, advice & behaviour unit in Devon, our foster-based care and Home Direct Scheme ensures animals find loving homes without the stress of kennels. This means that we do not usually have pets staying onsite overnight and our roles may not include daily pet care, but no two days are ever the same. As Centre Manager, you ll be responsible for all aspects of the Centre pets, people, compliance and finances. Working closely with your Assistant Managers, you ll inspire and empower your team, embed a culture of continuous improvement and ensure the highest welfare standards. This role is about leading people and delivering the strategy for the Devon centre. We have a skilled, passionate team, we need someone who can build great relationships and continue to meet the objectives of the centre. For many, the Centre will be the public face of Blue Cross so you will need to ensure that customer service is at the heart of every interaction. At Blue Cross we are ambitious, and the work carried out by our Centres is key in achieving our strategy and ensuring that ultimately, we help more pets. The standard hours for this role are 37.5 hours per week on a locally agreed rota to include weekends and bank holidays. The standard hours are 8:30 5 Monday Friday, working 1 in 3 weekends (Sat and Sun), with flexibility where there is a business need. Want to know more detail? Great! We have attached a candidate pack and job description which hopefully gives you everything you need. About you You will be an inspirational leader with a proven track record of motivating, developing and supporting people in a fast-paced environment. You ll bring strong operational and people management skills able to set direction, take action and empower others to deliver improvements. Alongside your leadership strengths, you ll also possess indepth knowledge of animal welfare and operational excellence from a similar environment. Confident and decisive, you ll balance the needs of pets, people, and resources to achieve outstanding results. Resilient, empathetic and emotionally intelligent, you ll thrive on challenge and approach every situation with a positive, problem-solving mindset. Knowledge, skills, and experience Significant experience of successfully motivating, leading, and developing high performance teams, including setting clearly defined objectives, and managing performance in an animal welfare setting. Strong knowledge of animal welfare/care, ensuring operational excellence in a similar animal welfare environment. Experience of positively embracing and adapting to change by identifying, leading, and managing change in line with organisational objectives. Financially aware and numerate. Proven experience of working constructively and collaboratively with colleagues from different teams. Interpersonal and consultative skills, including the ability to communicate, present, negotiate, influence, and build credibility with colleagues and external parties. Experience of working in a commercial environment where the need to control costs and deliver high levels of service are important. Significant experience of working in an emotionally charged environment, showing empathy, and demonstrating resilience under pressure and dealing with distressed people and animals. The ability to demonstrate, understand and apply our Blue Cross values Current full driving licence. How to apply Click the apply button below and complete the online application process before the closing date on Sunday 18th January 2026. The process will include: First stage interview and site tour. Online Discovery Session. This will include scenario-based exercises and group discussions, giving you the chance to demonstrate your leadership style and approach to change while meeting colleagues. Blue Cross benefits Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today. In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are. Our generous benefits package includes: Pro rata full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays) Programmes for physical and mental wellbeing support Free access to GP via MetLife - 24/7 GP services, private prescriptions and more for you and your family Health cash plan Unlimited access to an employee assistance programme Pension scheme with enhanced employer contribution Professional fees paid with Continuing Professional Development and Personal development support Life assurance 20% discount on Pet Plan pet insurance Enhanced family friendly policies Recognition scheme Annual volunteer days Charity worker discounts across a variety of retailers
Jan 06, 2026
Full time
Contract: Full time, fixed term until 16th February 2027 Salary: £28,481 to £33,118 per annum Location: Exeter, EX2 8ED Closing date: Sunday 18 th January 2026 Interview dates: To be confirmed Are you an experienced operational manager, who relishes a challenge, with a passion for pets and people? We re recruiting a Centre Manager with strong leadership, organisational and communication skills to lead our Devon rehoming advice and behaviour unit in all pets, people, financial and compliance matters! This is a great time to join the Devon Centre, with the chance for a dynamic leader who can quickly adapt and bring their own experience to the role. This is a fixed term contract role until 16th February 2027. More about the role At our rehoming, advice & behaviour unit in Devon, our foster-based care and Home Direct Scheme ensures animals find loving homes without the stress of kennels. This means that we do not usually have pets staying onsite overnight and our roles may not include daily pet care, but no two days are ever the same. As Centre Manager, you ll be responsible for all aspects of the Centre pets, people, compliance and finances. Working closely with your Assistant Managers, you ll inspire and empower your team, embed a culture of continuous improvement and ensure the highest welfare standards. This role is about leading people and delivering the strategy for the Devon centre. We have a skilled, passionate team, we need someone who can build great relationships and continue to meet the objectives of the centre. For many, the Centre will be the public face of Blue Cross so you will need to ensure that customer service is at the heart of every interaction. At Blue Cross we are ambitious, and the work carried out by our Centres is key in achieving our strategy and ensuring that ultimately, we help more pets. The standard hours for this role are 37.5 hours per week on a locally agreed rota to include weekends and bank holidays. The standard hours are 8:30 5 Monday Friday, working 1 in 3 weekends (Sat and Sun), with flexibility where there is a business need. Want to know more detail? Great! We have attached a candidate pack and job description which hopefully gives you everything you need. About you You will be an inspirational leader with a proven track record of motivating, developing and supporting people in a fast-paced environment. You ll bring strong operational and people management skills able to set direction, take action and empower others to deliver improvements. Alongside your leadership strengths, you ll also possess indepth knowledge of animal welfare and operational excellence from a similar environment. Confident and decisive, you ll balance the needs of pets, people, and resources to achieve outstanding results. Resilient, empathetic and emotionally intelligent, you ll thrive on challenge and approach every situation with a positive, problem-solving mindset. Knowledge, skills, and experience Significant experience of successfully motivating, leading, and developing high performance teams, including setting clearly defined objectives, and managing performance in an animal welfare setting. Strong knowledge of animal welfare/care, ensuring operational excellence in a similar animal welfare environment. Experience of positively embracing and adapting to change by identifying, leading, and managing change in line with organisational objectives. Financially aware and numerate. Proven experience of working constructively and collaboratively with colleagues from different teams. Interpersonal and consultative skills, including the ability to communicate, present, negotiate, influence, and build credibility with colleagues and external parties. Experience of working in a commercial environment where the need to control costs and deliver high levels of service are important. Significant experience of working in an emotionally charged environment, showing empathy, and demonstrating resilience under pressure and dealing with distressed people and animals. The ability to demonstrate, understand and apply our Blue Cross values Current full driving licence. How to apply Click the apply button below and complete the online application process before the closing date on Sunday 18th January 2026. The process will include: First stage interview and site tour. Online Discovery Session. This will include scenario-based exercises and group discussions, giving you the chance to demonstrate your leadership style and approach to change while meeting colleagues. Blue Cross benefits Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today. In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are. Our generous benefits package includes: Pro rata full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays) Programmes for physical and mental wellbeing support Free access to GP via MetLife - 24/7 GP services, private prescriptions and more for you and your family Health cash plan Unlimited access to an employee assistance programme Pension scheme with enhanced employer contribution Professional fees paid with Continuing Professional Development and Personal development support Life assurance 20% discount on Pet Plan pet insurance Enhanced family friendly policies Recognition scheme Annual volunteer days Charity worker discounts across a variety of retailers
We are seeking a highly motivated and inspirational Charity Shop Manager at our busy charity shop in Spondon for 35 hrs per week - 5 full days (9am-4.30pm). We require candidates who can work as part of a team and independently take personal ownership for the performance of the shop, maximise profits, manage a volunteer team and deliver excellent customer service. Experience in the retail sector and a love of charity retail is preferred. Application deadline: 4pm on Tuesday 6th January 2026. Interview date: Wednesday 14th January 2026 at our charity shop in Spondon, DE21 7FG. Our shops fund vital animal welfare work at our Abbey Street Animal Rehoming Centre in Derby including the rehabilitation of animals who have been abused, neglected and abandoned. If you haven't heard from us within 1 week of the closing date, then unfortunately your application hasn't been successful. Please read the job description carefully and, if you are 18 years of age or over, send your full CV with a covering letter outlining all your experience to: emailprotected We look forward to receiving your application. We may not be able to respond to each application received but we will be in touch if we wish to invite you for an interview.
Jan 02, 2026
Full time
We are seeking a highly motivated and inspirational Charity Shop Manager at our busy charity shop in Spondon for 35 hrs per week - 5 full days (9am-4.30pm). We require candidates who can work as part of a team and independently take personal ownership for the performance of the shop, maximise profits, manage a volunteer team and deliver excellent customer service. Experience in the retail sector and a love of charity retail is preferred. Application deadline: 4pm on Tuesday 6th January 2026. Interview date: Wednesday 14th January 2026 at our charity shop in Spondon, DE21 7FG. Our shops fund vital animal welfare work at our Abbey Street Animal Rehoming Centre in Derby including the rehabilitation of animals who have been abused, neglected and abandoned. If you haven't heard from us within 1 week of the closing date, then unfortunately your application hasn't been successful. Please read the job description carefully and, if you are 18 years of age or over, send your full CV with a covering letter outlining all your experience to: emailprotected We look forward to receiving your application. We may not be able to respond to each application received but we will be in touch if we wish to invite you for an interview.
