Job Title : Senior Client Care Administrator Location: Calder Vets, Sandal Hours: Full-time with Early's and Lates between 8am-8pm and 1 in 4 Saturday mornings Salary : £27,200 per annum Are you ready to take on a key role in delivering exceptional client service and supporting the front-of-house team? Calder Vets in Sandal has an exciting opportunity for an experienced Senior Client Care Administrator to join our fantastic team! This role provides you with the chance to lead by example and boost the morale of your colleagues. It is ideal for those who wish to make a meaningful impact in a workplace that values their skills and contributions. Your role and responsibilities Working closely with senior managers and all departments in the hospital to deliver and promote practice objectives Define, develop, implement, and communicate our client service standards, policies and procedures to ensure optimum service is always given Lead and encourage outstanding client and pet care from all team members. Managing a team of 2 Be a presence within reception, lead by example by engaging with colleagues, clients and their pets in day to day duties such as: answering telephone calls, booking appointments, dealing with general queries Assisting with insurance claims Ensure all customer complaints are dealt with swiftly and efficiently Financial reconciliation, banking, petty cash Debt Management General practice administrative tasks. Essential Requirements Experience of managing a team Customer service experience Experience of working within a front-of-house team Veterinary experience preferable Benefits 5 weeks holiday and Birthday Leave. Career progression opportunities Staff discount schemes Life Assurance Enhanced sickness pay Enhanced equal family leave Employer contribution pension scheme Wellness program including: Employee assistance program Eyecare voucher scheme Free annual Flu jab Cycle to work scheme Recruitment referral reward scheme. About us Calder Vets is a long established primary care, small animal practice, with our central Hospital in Dewsbury, West Yorkshire. We also have 8 satellite clinics across South and West Yorkshire, including excellent support from our sister referral Hospital, Paragon Veterinary Referrals. We're passionate veterinary professionals who are committed to providing exceptional care. Our mission is to provide high-quality healthcare and strive to make visiting the vets a positive experience for our patients and clients. Our core values are Clinical Excellence, Client Care, Patient Care, Teamwork, Development and Positivity. We are looking for like-minded team members to come and join our fantastic team. Calder Vets is part of Linnaeus and Mars Veterinary Health, the largest family-owned veterinary company in the world. Being privately owned, we can truly be driven by our purpose, to create a better world, and think long-term as opposed to being focused solely on short-term profits. At Linnaeus, A BETTER WORLD FOR PETS starts with a better world for our people. Our Associates are over 6000 strong and empowered to speak up, step up and deliver quality services. You'll have access to a huge network of specialists, worldwide development opportunities and an easily accessible, comprehensive wellbeing package that prioritises your physical and mental health, allowing you to focus on what you do best - care for pets. We are committed to fostering a culture that is inclusive and diverse, we care about you and want you to be authentic, with everything you need to perform at your best. We are all individual but two important things bring us together: a commitment to excellence and our passion to achieve our purpose. All applications with the relevant skills and qualifications will be carefully considered. If you need any support in completing your application or simply want to find out more about Calder Vets, Linnaeus or the role please contact our Talent Acquisition team at .
Jan 07, 2026
Full time
Job Title : Senior Client Care Administrator Location: Calder Vets, Sandal Hours: Full-time with Early's and Lates between 8am-8pm and 1 in 4 Saturday mornings Salary : £27,200 per annum Are you ready to take on a key role in delivering exceptional client service and supporting the front-of-house team? Calder Vets in Sandal has an exciting opportunity for an experienced Senior Client Care Administrator to join our fantastic team! This role provides you with the chance to lead by example and boost the morale of your colleagues. It is ideal for those who wish to make a meaningful impact in a workplace that values their skills and contributions. Your role and responsibilities Working closely with senior managers and all departments in the hospital to deliver and promote practice objectives Define, develop, implement, and communicate our client service standards, policies and procedures to ensure optimum service is always given Lead and encourage outstanding client and pet care from all team members. Managing a team of 2 Be a presence within reception, lead by example by engaging with colleagues, clients and their pets in day to day duties such as: answering telephone calls, booking appointments, dealing with general queries Assisting with insurance claims Ensure all customer complaints are dealt with swiftly and efficiently Financial reconciliation, banking, petty cash Debt Management General practice administrative tasks. Essential Requirements Experience of managing a team Customer service experience Experience of working within a front-of-house team Veterinary experience preferable Benefits 5 weeks holiday and Birthday Leave. Career progression opportunities Staff discount schemes Life Assurance Enhanced sickness pay Enhanced equal family leave Employer contribution pension scheme Wellness program including: Employee assistance program Eyecare voucher scheme Free annual Flu jab Cycle to work scheme Recruitment referral reward scheme. About us Calder Vets is a long established primary care, small animal practice, with our central Hospital in Dewsbury, West Yorkshire. We also have 8 satellite clinics across South and West Yorkshire, including excellent support from our sister referral Hospital, Paragon Veterinary Referrals. We're passionate veterinary professionals who are committed to providing exceptional care. Our mission is to provide high-quality healthcare and strive to make visiting the vets a positive experience for our patients and clients. Our core values are Clinical Excellence, Client Care, Patient Care, Teamwork, Development and Positivity. We are looking for like-minded team members to come and join our fantastic team. Calder Vets is part of Linnaeus and Mars Veterinary Health, the largest family-owned veterinary company in the world. Being privately owned, we can truly be driven by our purpose, to create a better world, and think long-term as opposed to being focused solely on short-term profits. At Linnaeus, A BETTER WORLD FOR PETS starts with a better world for our people. Our Associates are over 6000 strong and empowered to speak up, step up and deliver quality services. You'll have access to a huge network of specialists, worldwide development opportunities and an easily accessible, comprehensive wellbeing package that prioritises your physical and mental health, allowing you to focus on what you do best - care for pets. We are committed to fostering a culture that is inclusive and diverse, we care about you and want you to be authentic, with everything you need to perform at your best. We are all individual but two important things bring us together: a commitment to excellence and our passion to achieve our purpose. All applications with the relevant skills and qualifications will be carefully considered. If you need any support in completing your application or simply want to find out more about Calder Vets, Linnaeus or the role please contact our Talent Acquisition team at .
Commercial Administrator Tier 1 Civil Engineering Contractor (Carlisle Southern Link Road) Freelance Carlisle Major Infrastructure Highways £16.50 per hour + 12% holiday pay (slightly higher available for very strong experience) Mon Fri 42.5 hours per week A leading Tier 1 Civil Engineering contractor is looking for a Commercial Administrator to support the commercial team on the Carlisle Southern Link Road Project . This is ideal for someone with strong financial admin experience and solid knowledge of cost management systems. The Role You ll be supporting the commercial function on a major highways scheme operating in a low-margin environment (under 10%). The role is purely administrative. QSs and commercial managers will handle any disputes. You ll focus on keeping everything accurate, compliant, and moving on time. Key duties include: Processing subcontractor invoices Raising and managing purchase orders Maintaining and updating cost management systems (essential) Tracking approvals and ensuring deadlines are met General commercial admin to support the wider team What You Need Strong administration experience with a financial/commercial focus Experience using cost management systems (essential) Confident dealing with POs, invoices, and project financial workflows High attention to detail Good IT/system skills Local to Carlisle or able to commute Why This Role? A chance to join a Tier 1 contractor on a major regional infrastructure project, supporting a high-functioning commercial team and gaining exposure to a large-scale highways environment. Ganymede is committed to creating a diverse workforce and is an equal opportunities employer. We welcome applications from all suitably qualified persons regardless of age, disability, gender, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation
Jan 07, 2026
Contractor
Commercial Administrator Tier 1 Civil Engineering Contractor (Carlisle Southern Link Road) Freelance Carlisle Major Infrastructure Highways £16.50 per hour + 12% holiday pay (slightly higher available for very strong experience) Mon Fri 42.5 hours per week A leading Tier 1 Civil Engineering contractor is looking for a Commercial Administrator to support the commercial team on the Carlisle Southern Link Road Project . This is ideal for someone with strong financial admin experience and solid knowledge of cost management systems. The Role You ll be supporting the commercial function on a major highways scheme operating in a low-margin environment (under 10%). The role is purely administrative. QSs and commercial managers will handle any disputes. You ll focus on keeping everything accurate, compliant, and moving on time. Key duties include: Processing subcontractor invoices Raising and managing purchase orders Maintaining and updating cost management systems (essential) Tracking approvals and ensuring deadlines are met General commercial admin to support the wider team What You Need Strong administration experience with a financial/commercial focus Experience using cost management systems (essential) Confident dealing with POs, invoices, and project financial workflows High attention to detail Good IT/system skills Local to Carlisle or able to commute Why This Role? A chance to join a Tier 1 contractor on a major regional infrastructure project, supporting a high-functioning commercial team and gaining exposure to a large-scale highways environment. Ganymede is committed to creating a diverse workforce and is an equal opportunities employer. We welcome applications from all suitably qualified persons regardless of age, disability, gender, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation
Sewell Wallis are currently working with a brilliant, well-established business looking to appoint an HR Manager to their team for a 9 month fixed term contract. You must be available to start immediately. The HR Manager is a true generalist role that will provide day to day operational guidance and advisory support to enable effective people management & people practices across all levels of the business, adding value to the business that you support. Reporting to the HR Business Partner, this role offers a vast variety of tasks and responsibilities, often changing day to day and is undoubtedly demanding. What will you be doing? Responsible for providing stakeholders with guidance, coaching and advisory support on complex employee relations casework including dispute resolutions, disciplinaries, grievances, absence, TUPE Transfers and redundancy. As well as, on occasion, managing these processes directly. Provide first line HR support, advice and coaching to designated client groups on the full life cycle of HR issues. Assisting line managers to understand and implement policies and procedures. Providing accurate, meaningful and insightful management information to stakeholders, identifying the opportunity to add value by recognising trends and patterns. Promoting equity and diversity as part of the culture of the business. Managing the review of HR policies & Contracts of Employment to ensure they are fit for purpose and meet legal and regulatory requirements, including producing toolkits and guidance documents for our line management population. Liaising with the HR Service Centre, acting as an escalation point. What skills are we looking for? Experience in a similar HR Manager level role with strong ER experience. CIPD qualified (desirable). Personable with strong communication and relationship-building capabilities across all levels of the business. What's on offer? Hybrid working. Flexible working. Excellent employee benefits. Please send us your CV below or contact Becky Gibson for more information. To apply please send your CV, quoting our reference and specifying which website you saw this position advertised on. Due to the high volume of applications please accept that if we have not responded to your application within seven days, your application has not been successful. Sewell Wallis is a specialist recruitment company with a vast amount of experience in our industry we offer permanent, temporary and interim recruitment support for accounting and finance, human resources and business support positions. We recruit at all levels within finance from Purchase Ledger Administrator and Credit Controller level through to Financial Controller and Director positions. With offices in Sheffield and Leeds, we are well situated to cover all of South Yorkshire, West Yorkshire and Manchester. Please visit our website for more information on accountancy and finance jobs and human resources or business support positions.
Jan 07, 2026
Contractor
Sewell Wallis are currently working with a brilliant, well-established business looking to appoint an HR Manager to their team for a 9 month fixed term contract. You must be available to start immediately. The HR Manager is a true generalist role that will provide day to day operational guidance and advisory support to enable effective people management & people practices across all levels of the business, adding value to the business that you support. Reporting to the HR Business Partner, this role offers a vast variety of tasks and responsibilities, often changing day to day and is undoubtedly demanding. What will you be doing? Responsible for providing stakeholders with guidance, coaching and advisory support on complex employee relations casework including dispute resolutions, disciplinaries, grievances, absence, TUPE Transfers and redundancy. As well as, on occasion, managing these processes directly. Provide first line HR support, advice and coaching to designated client groups on the full life cycle of HR issues. Assisting line managers to understand and implement policies and procedures. Providing accurate, meaningful and insightful management information to stakeholders, identifying the opportunity to add value by recognising trends and patterns. Promoting equity and diversity as part of the culture of the business. Managing the review of HR policies & Contracts of Employment to ensure they are fit for purpose and meet legal and regulatory requirements, including producing toolkits and guidance documents for our line management population. Liaising with the HR Service Centre, acting as an escalation point. What skills are we looking for? Experience in a similar HR Manager level role with strong ER experience. CIPD qualified (desirable). Personable with strong communication and relationship-building capabilities across all levels of the business. What's on offer? Hybrid working. Flexible working. Excellent employee benefits. Please send us your CV below or contact Becky Gibson for more information. To apply please send your CV, quoting our reference and specifying which website you saw this position advertised on. Due to the high volume of applications please accept that if we have not responded to your application within seven days, your application has not been successful. Sewell Wallis is a specialist recruitment company with a vast amount of experience in our industry we offer permanent, temporary and interim recruitment support for accounting and finance, human resources and business support positions. We recruit at all levels within finance from Purchase Ledger Administrator and Credit Controller level through to Financial Controller and Director positions. With offices in Sheffield and Leeds, we are well situated to cover all of South Yorkshire, West Yorkshire and Manchester. Please visit our website for more information on accountancy and finance jobs and human resources or business support positions.
Prospectus is pleased to be partnering with our client to find a People and Culture Manager. The charity is a leading benevolent organisation which supports bank workers and their families who are working or retired. The organisation provides independent advice, guidance, case management, and grant giving for people encountering a wide range of concerns including financial, health, housing, and wellbeing issues. Managing the effective day to day running of the HR function, this varied role will be hands on and operational as well as providing counsel, insights and advice to people related matters at all levels. Reporting to the COO, the People and Culture Manager will be joining the organisation at an exciting time of change and bringing externally hosted services back in house. This role requires a rounded generalist HR professional with prior experience of people processes and policy, with a focus on culture, engagement, EDI and efficiencies. The ideal candidate will be CIPD qualified, with demonstrable experience as the HR lead, including direct management of staff. Staff wellbeing is also a key element to the role, ensuring provision for people who are frontline client focussed and as such experience of this area is required. At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Catherine at Prospectus. Please in the first instance share an up-to-date CV with us and should your experience be suitable, we will look to arrange for a call and/or meeting to brief you on the role. You will then have all the information you need to finalise your formal application. We are looking forward to connecting with you soon.
Jan 07, 2026
Full time
Prospectus is pleased to be partnering with our client to find a People and Culture Manager. The charity is a leading benevolent organisation which supports bank workers and their families who are working or retired. The organisation provides independent advice, guidance, case management, and grant giving for people encountering a wide range of concerns including financial, health, housing, and wellbeing issues. Managing the effective day to day running of the HR function, this varied role will be hands on and operational as well as providing counsel, insights and advice to people related matters at all levels. Reporting to the COO, the People and Culture Manager will be joining the organisation at an exciting time of change and bringing externally hosted services back in house. This role requires a rounded generalist HR professional with prior experience of people processes and policy, with a focus on culture, engagement, EDI and efficiencies. The ideal candidate will be CIPD qualified, with demonstrable experience as the HR lead, including direct management of staff. Staff wellbeing is also a key element to the role, ensuring provision for people who are frontline client focussed and as such experience of this area is required. At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Catherine at Prospectus. Please in the first instance share an up-to-date CV with us and should your experience be suitable, we will look to arrange for a call and/or meeting to brief you on the role. You will then have all the information you need to finalise your formal application. We are looking forward to connecting with you soon.
Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Lead Contract Support CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Lead Contract Support to join the team located in Leeds . The main responsibility of this role is to provide leadership to the Business Unit Contract Support team and financial and administrative support to the Finance & Contract Support Manager. Main Duties and Responsibilities To assist with the control of all financial and commercial aspects of contracts To assist in the production of supporting financial information. To maintain and update both manual and computer records relating to areas of which CBRE are responsible. To prepare and issue predefined reports, which form part of the contract and customer requirement To administer quality management system documentation and ensure compliance Liaise closely with the site team and head office, ensuring accurate processing of quotations, purchase orders, invoices, time sheets and holiday records. To undertake general office duties relating to the contract including: Correspondence and filing Minutes of meetings Preparation of reports and documentation Updating of electronic records Material ordering and administration Subcontractor's administration Raising purchase orders and ensuring that purchase orders are updated when changes required. Production of valuations and presentation of results Contract renewal documentation Production of short range plan information Quote logging and processing Collating timesheets from engineers, chasing and checking quality of data Application billing preparation and billing of all Maintenance and Extra works through SAP Ariba Contract escalation process To undertake the training of staff as and when required. Run regular training gap reports from training tracker. To enable full auditable trails with, for example but not limited, to invoices, timesheets, material orders and goods received notes. To be responsible for the commercial support on the contract through to final account. Collating and presenting portfolio reviews. Run weekly aged debt report's and liaise with the client to resolve any issues. Complete month end reports for the finance manager. Book and arrange Travel for EMEA shutdowns through client's booking system. Collating the monthly forecasting. Collate a monthly finance report for clients. Raise Annual Maintenance PO's. PERSON SPECIFICATION A good basic education is essential, with at least GCSE passes in Maths and English or equivalent. Higher educational qualifications to 'A' level/HNC/D or degree would be beneficial or equivalent. Accounting qualification or interest to move in an Accounting & Finance direction. Good PC based skills, with experience in Word/Excel and Outlook, PowerPoint etc. - intermediate to advance level. Must demonstrate a strong sense of customer focus. Excellent verbal and good basic standard of written communication skills. Self-motivated and systematic. Able to prioritise demands and make decisions under pressure. Results/ task orientated, attention to detail and accuracy. Excellent time management and organisational skills. Commitment to continuous improvement. Ability to work as part of a team, as well as independently. Reliable and committed. Confidential and discrete approach. Calm manner, able to work under pressure and with changing demands and priorities. Be flexible to work outside core office hours from time to time. Knowledge of Anaplan is desired but not essential as training can be given
Jan 07, 2026
Full time
Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Lead Contract Support CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Lead Contract Support to join the team located in Leeds . The main responsibility of this role is to provide leadership to the Business Unit Contract Support team and financial and administrative support to the Finance & Contract Support Manager. Main Duties and Responsibilities To assist with the control of all financial and commercial aspects of contracts To assist in the production of supporting financial information. To maintain and update both manual and computer records relating to areas of which CBRE are responsible. To prepare and issue predefined reports, which form part of the contract and customer requirement To administer quality management system documentation and ensure compliance Liaise closely with the site team and head office, ensuring accurate processing of quotations, purchase orders, invoices, time sheets and holiday records. To undertake general office duties relating to the contract including: Correspondence and filing Minutes of meetings Preparation of reports and documentation Updating of electronic records Material ordering and administration Subcontractor's administration Raising purchase orders and ensuring that purchase orders are updated when changes required. Production of valuations and presentation of results Contract renewal documentation Production of short range plan information Quote logging and processing Collating timesheets from engineers, chasing and checking quality of data Application billing preparation and billing of all Maintenance and Extra works through SAP Ariba Contract escalation process To undertake the training of staff as and when required. Run regular training gap reports from training tracker. To enable full auditable trails with, for example but not limited, to invoices, timesheets, material orders and goods received notes. To be responsible for the commercial support on the contract through to final account. Collating and presenting portfolio reviews. Run weekly aged debt report's and liaise with the client to resolve any issues. Complete month end reports for the finance manager. Book and arrange Travel for EMEA shutdowns through client's booking system. Collating the monthly forecasting. Collate a monthly finance report for clients. Raise Annual Maintenance PO's. PERSON SPECIFICATION A good basic education is essential, with at least GCSE passes in Maths and English or equivalent. Higher educational qualifications to 'A' level/HNC/D or degree would be beneficial or equivalent. Accounting qualification or interest to move in an Accounting & Finance direction. Good PC based skills, with experience in Word/Excel and Outlook, PowerPoint etc. - intermediate to advance level. Must demonstrate a strong sense of customer focus. Excellent verbal and good basic standard of written communication skills. Self-motivated and systematic. Able to prioritise demands and make decisions under pressure. Results/ task orientated, attention to detail and accuracy. Excellent time management and organisational skills. Commitment to continuous improvement. Ability to work as part of a team, as well as independently. Reliable and committed. Confidential and discrete approach. Calm manner, able to work under pressure and with changing demands and priorities. Be flexible to work outside core office hours from time to time. Knowledge of Anaplan is desired but not essential as training can be given
Main purpose of job: To provide emotional and practical support and information to victims and survivors of sexual violence who have reported to the police, or are considering reporting to the police. Location: Hybrid: working from home, with regular attendance at CARA premises in Colchester and regular travel across mid and north Essex. Preferred start date: ASAP (subject to enhanced DBS Check and satisfactory references) Salary: £32,151 - £34,020 (pro rata). Contract: This is a permanent contract. Hours: 28 - 35 hours per week. Holiday: 25 days per year pro-rata, plus additional gift days at Christmas. To apply : Please complete the application form, which can be downloaded from our website, explaining how your skills and experience relate to the person specification. Application deadline: 9am, Monday 2nd February 2026. Interviews: Wednesday 11th February 2026. This post is restricted to women applicants under the Equality Act 2010, Schedule 9, Part 1. Job Description Independent Sexual Violence Advisers (ISVAs) provide emotional and practical support and information to victims and survivors of sexual violence who have reported to the police, or are considering reporting to the police. The role of an ISVA is to support victims and survivors by: Ensuring their voice is heard. Helping them make the choices that feel right for them. Accompanying them to important appointments and to court. Supporting them with their next steps after the legal process is over, regardless of the outcome of the case. If victims and survivors are considering reporting to the police, ISVAs can also help them by: Providing impartial information to enable them to make an informed decision. Offering an overview of police processes and what to expect if they do decide to report. Supporting them in their next steps. CARA provides an ISVA service to adults, young people and children who have been victims of sexual violence from across mid and North Essex, and Uttlesford. Most ISVA clients are referred to CARA through the Police or the Sexual Assault Referral Centre (SARC). Clients can also refer themselves. Duties and Responsibilities For all clients To liaise with CARA s Information and Referrals Coordinator and First Contact Navigators in supporting new referrals to the ISVA service. To undertake risk assessment and support needs analysis with clients. To develop individual service plans to address risks/support needs of clients. To help clients access services to which they are entitled, e.g. through setting up fast-track referral systems to sexual health follow-up services, making referrals to mental health services, assisting with return to work/absence from work arrangements. To provide face-to-face and telephone support (non-therapeutic) to clients and their supporters where appropriate. To help clients to develop their own support network. To explain criminal, legal and if relevant, civil remedies to clients. To provide information in relation to the Criminal Injuries Compensation Scheme. Where relevant and with client s consent, to keep other agencies informed about important changes in client s situation. To consider safeguarding issues and follow CARA s safeguarding policy and procedures. If a client reports to the Police To support the client throughout their time in the criminal justice system, explaining the procedures and their role and rights within it. Subject to local arrangements and their wishes, to support the client at every step; from the provision of their witness statement through to a trial. To liaise with the police and CPS on behalf of the client. To keep them informed about the progress of their case on behalf of the police in line with the requirements of the Victims Code of Practice. To participate in case conferences with the police and CPS. To understand and support the need for some clients to access special measures. General To manage a caseload of around 50 clients (pro rata), including adults, young people and children. To travel to client meetings in a variety of settings, including outreach premises and clients homes. To maintain and monitor records, using a purpose-built online database. To follow procedures and protocols so that the safety of the client is kept central to any process. To note and feedback to other agencies any difficulties clients are having accessing their service. To contribute to the development of service policies, protocols, guidelines and strategies within areas of practice as necessary. To develop and maintain effective communication systems with key partners including the police, CPS, HMCTS, social services, education, primary care trust (mental and sexual health), Victim Support, Witness Service, CAFCASS and voluntary sector organisations. To participate in team meetings, supervision, training and development. To participate in co-location working within Colchester and Chelmsford police stations. To provide specialist advice to other workers and agencies, including participation in the delivery of training sessions. To have a clear understanding of the myths surrounding sexual violence, and the trauma and long-term mental health effects it creates, including self-harm, suicidal feelings and suicide attempts. To be aware of resources available regarding interpreters, signers etc. To attend regular team meetings and to work with colleagues to further the objectives of CARA. To adhere in full to all CARA s organisational policies and procedures, including safeguarding. To report to the ISVA Manager, Head of Operations, CEO and Trustees as required, including the production of written reports. To be administratively self-servicing. To undertake any other related activities as required by the ISVA Manager, Head of Operations, CEO or Board of Trustees. About CARA CARA (Centre for Action on Rape and Abuse) works with victims and survivors of sexual violence and child sexual abuse, providing independent, specialist support and promoting and representing their rights and needs. CARA is a registered charity working with adults of all genders, young people and children from across mid and north Essex. We have a head office in Colchester and outreach premises in Braintree, Chelmsford, Clacton-on-Sea, Great Dunmow and Harwich. We also provide remote services. CARA seeks to be an inclusive organisation that actively encourages, supports and values diversity amongst both our service-users and our workers. We wish to create a culture in which discrimination, in all its forms, is recognised and addressed. You can read more about CARA s commitment to diversity and inclusion on our website. We encourage and welcome applications from candidates from diverse backgrounds. About Synergy East CARA is part of Synergy East. We work closely with SERICC Rape and Sexual Abuse Specialist Service and Southend-on-Sea Rape Crisis (SOS Rape Crisis) to deliver the contract for the Office for the Police, Fire and Crime Commissioner for Essex for services for victims and survivors of sexual violence and child sexual abuse across Essex.
Jan 07, 2026
Full time
Main purpose of job: To provide emotional and practical support and information to victims and survivors of sexual violence who have reported to the police, or are considering reporting to the police. Location: Hybrid: working from home, with regular attendance at CARA premises in Colchester and regular travel across mid and north Essex. Preferred start date: ASAP (subject to enhanced DBS Check and satisfactory references) Salary: £32,151 - £34,020 (pro rata). Contract: This is a permanent contract. Hours: 28 - 35 hours per week. Holiday: 25 days per year pro-rata, plus additional gift days at Christmas. To apply : Please complete the application form, which can be downloaded from our website, explaining how your skills and experience relate to the person specification. Application deadline: 9am, Monday 2nd February 2026. Interviews: Wednesday 11th February 2026. This post is restricted to women applicants under the Equality Act 2010, Schedule 9, Part 1. Job Description Independent Sexual Violence Advisers (ISVAs) provide emotional and practical support and information to victims and survivors of sexual violence who have reported to the police, or are considering reporting to the police. The role of an ISVA is to support victims and survivors by: Ensuring their voice is heard. Helping them make the choices that feel right for them. Accompanying them to important appointments and to court. Supporting them with their next steps after the legal process is over, regardless of the outcome of the case. If victims and survivors are considering reporting to the police, ISVAs can also help them by: Providing impartial information to enable them to make an informed decision. Offering an overview of police processes and what to expect if they do decide to report. Supporting them in their next steps. CARA provides an ISVA service to adults, young people and children who have been victims of sexual violence from across mid and North Essex, and Uttlesford. Most ISVA clients are referred to CARA through the Police or the Sexual Assault Referral Centre (SARC). Clients can also refer themselves. Duties and Responsibilities For all clients To liaise with CARA s Information and Referrals Coordinator and First Contact Navigators in supporting new referrals to the ISVA service. To undertake risk assessment and support needs analysis with clients. To develop individual service plans to address risks/support needs of clients. To help clients access services to which they are entitled, e.g. through setting up fast-track referral systems to sexual health follow-up services, making referrals to mental health services, assisting with return to work/absence from work arrangements. To provide face-to-face and telephone support (non-therapeutic) to clients and their supporters where appropriate. To help clients to develop their own support network. To explain criminal, legal and if relevant, civil remedies to clients. To provide information in relation to the Criminal Injuries Compensation Scheme. Where relevant and with client s consent, to keep other agencies informed about important changes in client s situation. To consider safeguarding issues and follow CARA s safeguarding policy and procedures. If a client reports to the Police To support the client throughout their time in the criminal justice system, explaining the procedures and their role and rights within it. Subject to local arrangements and their wishes, to support the client at every step; from the provision of their witness statement through to a trial. To liaise with the police and CPS on behalf of the client. To keep them informed about the progress of their case on behalf of the police in line with the requirements of the Victims Code of Practice. To participate in case conferences with the police and CPS. To understand and support the need for some clients to access special measures. General To manage a caseload of around 50 clients (pro rata), including adults, young people and children. To travel to client meetings in a variety of settings, including outreach premises and clients homes. To maintain and monitor records, using a purpose-built online database. To follow procedures and protocols so that the safety of the client is kept central to any process. To note and feedback to other agencies any difficulties clients are having accessing their service. To contribute to the development of service policies, protocols, guidelines and strategies within areas of practice as necessary. To develop and maintain effective communication systems with key partners including the police, CPS, HMCTS, social services, education, primary care trust (mental and sexual health), Victim Support, Witness Service, CAFCASS and voluntary sector organisations. To participate in team meetings, supervision, training and development. To participate in co-location working within Colchester and Chelmsford police stations. To provide specialist advice to other workers and agencies, including participation in the delivery of training sessions. To have a clear understanding of the myths surrounding sexual violence, and the trauma and long-term mental health effects it creates, including self-harm, suicidal feelings and suicide attempts. To be aware of resources available regarding interpreters, signers etc. To attend regular team meetings and to work with colleagues to further the objectives of CARA. To adhere in full to all CARA s organisational policies and procedures, including safeguarding. To report to the ISVA Manager, Head of Operations, CEO and Trustees as required, including the production of written reports. To be administratively self-servicing. To undertake any other related activities as required by the ISVA Manager, Head of Operations, CEO or Board of Trustees. About CARA CARA (Centre for Action on Rape and Abuse) works with victims and survivors of sexual violence and child sexual abuse, providing independent, specialist support and promoting and representing their rights and needs. CARA is a registered charity working with adults of all genders, young people and children from across mid and north Essex. We have a head office in Colchester and outreach premises in Braintree, Chelmsford, Clacton-on-Sea, Great Dunmow and Harwich. We also provide remote services. CARA seeks to be an inclusive organisation that actively encourages, supports and values diversity amongst both our service-users and our workers. We wish to create a culture in which discrimination, in all its forms, is recognised and addressed. You can read more about CARA s commitment to diversity and inclusion on our website. We encourage and welcome applications from candidates from diverse backgrounds. About Synergy East CARA is part of Synergy East. We work closely with SERICC Rape and Sexual Abuse Specialist Service and Southend-on-Sea Rape Crisis (SOS Rape Crisis) to deliver the contract for the Office for the Police, Fire and Crime Commissioner for Essex for services for victims and survivors of sexual violence and child sexual abuse across Essex.
Fantastic opportunity to join a leading German manufacturer of high-performance seating solutions. This role combines administration, client support, and logistics within a small, collaborative team. You'll gain hands-on experience managing orders, coordinating deliveries, and interacting directly with clients in a vibrant showroom environment. Job Title: Administration Manager / Assistant Job Type: Permanent / Full-time Location: Central London (3 days on-site in the showroom; Mondays and Fridays WFH once fully trained) Salary: 30,000 - 42,000 per year + bonus (team performance-based) About the Role: You will play a key part in supporting the UK operations, managing administrative tasks, overseeing order placement and logistics, and providing excellent customer service. This role is ideal for a detail-oriented, proactive professional who enjoys working in a small team and thrives in a fast-paced environment. Key Responsibilities: Order Management: Process and manage client orders efficiently, liaising with internal teams and suppliers. Logistics Coordination: Schedule deliveries, track shipments, and ensure timely fulfilment. Client Interaction: Communicate with clients via phone, email, and in-person to provide outstanding service. Administration & Reporting: Maintain records, update spreadsheets, and support operational reporting. Team Collaboration: Work closely with a small team to ensure smooth operations and seamless client support. Showroom Support: Welcome clients and provide assistance with product enquiries and sales support. Candidate Requirements: Fluent in German and English (written and spoken). Proven experience in administration, order management, or logistics . Strong proficiency in Excel, Word, and general office tools . Comfortable working in a small team and interacting directly with clients. Organised, proactive, and with a keen eye for detail . Flexible and adaptable to changing priorities.
Jan 07, 2026
Full time
Fantastic opportunity to join a leading German manufacturer of high-performance seating solutions. This role combines administration, client support, and logistics within a small, collaborative team. You'll gain hands-on experience managing orders, coordinating deliveries, and interacting directly with clients in a vibrant showroom environment. Job Title: Administration Manager / Assistant Job Type: Permanent / Full-time Location: Central London (3 days on-site in the showroom; Mondays and Fridays WFH once fully trained) Salary: 30,000 - 42,000 per year + bonus (team performance-based) About the Role: You will play a key part in supporting the UK operations, managing administrative tasks, overseeing order placement and logistics, and providing excellent customer service. This role is ideal for a detail-oriented, proactive professional who enjoys working in a small team and thrives in a fast-paced environment. Key Responsibilities: Order Management: Process and manage client orders efficiently, liaising with internal teams and suppliers. Logistics Coordination: Schedule deliveries, track shipments, and ensure timely fulfilment. Client Interaction: Communicate with clients via phone, email, and in-person to provide outstanding service. Administration & Reporting: Maintain records, update spreadsheets, and support operational reporting. Team Collaboration: Work closely with a small team to ensure smooth operations and seamless client support. Showroom Support: Welcome clients and provide assistance with product enquiries and sales support. Candidate Requirements: Fluent in German and English (written and spoken). Proven experience in administration, order management, or logistics . Strong proficiency in Excel, Word, and general office tools . Comfortable working in a small team and interacting directly with clients. Organised, proactive, and with a keen eye for detail . Flexible and adaptable to changing priorities.
About Smile Train Smile Train is changing the world one smile at a time. Our goal is to transform every person's life impacted by a cleft lip or palate. We train and support doctors and medical professionals to provide our beneficiaries with free, life-changing comprehensive cleft treatment. Our sustainable model has allowed us to reach 1.5 million children in 90+ countries, and we re just starting. We are truly changing the world one smile at a time. Smile Train is looking for exceptional people to join a worldwide team of dedicated, passionate professionals. Our team is creative and highly motivated individuals working to make a positive impact. Join us! Role Summary: The Smile Trian UK Senior Manager, Individual Giving leads on the development and delivery of the individual donor offline fundraising program, responsible for the acquisition, retention, upgrade and reactivation of individual donors through various channels including Direct Mail, DRTV, Telemarketing and SMS and Print. Employing a test-and-learn approach across the programme and liaising closely with the Digital Fundraising Director and the Direct Marketing Global Working Group, the role contributes to the development of Smile Train s global fundraising strategy. Serving as the local subject matter expert in direct marketing and fundraising data, you will translate complex data into easy-to-understand takeaways for the UK Fundraising Director and senior leadership ensuring that Smile Train is able to efficiently and effectively raise funds to continue transforming the lives of our beneficiaries. This is a full-time, hybrid opportunity starting as soon as possible. Ability to travel, when necessary, for agency partner visits and organizational events is required. Reports To : UK Fundraising Director General Responsibilities: Collaborate with the UK Director of Fundraising in the development of the offline Individual Giving Strategy and other key initiatives and keep them updated and fully briefed regarding their implementation Line-manage the Database Manager and Supporter Experience Officer Develop engaging donor acquisition and retention campaigns Utilise data to inform and strategically target key donor segments Create and execute direct communications to our valued supporters Ensure all offline direct marketing campaigns are completed on time and within budget Management of all campaign delivery, including post analysis Reporting to senior stakeholders on performance of the offline individual giving programme Specific Responsibilities: Direct Mail Execute offline acquisition and retention campaigns including review of direct mail kit laser and insertion samples for quality control Effectively manage external agency partners and provide strategic direction on all direct mail campaigns Conduct testing to optimise creative and evaluate results to make data-driven decisions for future mail concepts Manage direct mail creative development, ensure brand compliance and provide directive on content/messaging Participate in weekly production call with creative and production agencies to review status of deliverables for all campaigns DRTV Execute all aspects of Direct Response Television (DRTV) donor acquisition program, including: Set-up of inbound telemarketing and SMS with telemarketing agency Manage creative review and development Manage weekly performance review and provide updates and recommendations to vendor Review and approve media buying plans Manage source code assignment and upload to database Management of external creative, media and contact centre agencies Strategic planning, performance monitoring and reporting Sustainer Program Manage all monthly Direct Debit and other regular individual donations Manage the execution of the donor journey for all regular donors and the conversion, upgrade and reactivation efforts Other Duties Working with external agencies, develop effective testing methodology to inform long-term investment decisions Execute all offline acquisition campaigns in diversification of new donor sources (e.g. Package Inserts) Approve cost estimates and media plans ensuring spend to budget across all campaigns Build and manage the offline individual giving programme budget across all channels Manage all invoice processing and complete monthly accruals for Finance Other duties as appropriate for this role. Essential functions: Sitting Supervisory responsibilities: This role also oversees management of the supporter CRM and Supporter Care, line managing the Smile Train UK Database Manager and Supporter Experience Officer. Required Education and Experience: 5+ years of progressive experience in a direct marketing role, proven track record in planning and delivering effective direct marketing campaigns across a range of channels including Direct Mail, DRTV, Telemarketing, SMS and Print channels Bachelor s degree or equivalent in Marketing, Business, Communications, or related field, although an equivalent combination of education and experience may be accepted as a satisfactory substitute for this required level of education. Skilled with modern and traditional marketing and fundraising channels Strong analytical skills with the ability to use data to drive decision-making Able to take ownership of a process and to use problem solving skills to resolve issues. Fluency in a donor CRM, experience with Salesforce preferred Demonstrable organisational, professional, and problem-solving skills, excellent verbal and written communications skills and strong interpersonal skills to effectively collaborate across teams Excellent people-management skills with the ability to coach and line manage staff Excellent project manager who is extremely detail-oriented with strong organisational and time management skills. Experience of managing creative agencies, printers and external agencies Ability to communicate the impact of marketing efforts with data Able to function both independently and as part of a global team. Familiar with the MS Office Accountability Expectations: Ownership of Outcomes: Take full responsibility for one s own performance, ensuring alignment with Smile Train s mission and objectives. Transparent Communication: Communicate openly and effectively with team members, fostering trust and a shared understanding of expectations and priorities. Emotional Intelligence: Demonstrate empathy, understanding, and cultural sensitivity to contribute to an inclusive and supportive team environment. Empowerment: Effectively communicate with supervisors to ensure you are equipped with the resources, guidance, and autonomy you need to excel in your role Team Cohesion: Contribute to a culture of collaboration, mutual respect, and shared accountability, helping the team to thrive in a fast-paced, mission-driven environment Compensation Range: £50-£55K Travel: Ability to travel, when necessary, for agency partner meetings and organizational events as required This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, obligations, and activities may change, or new ones may be assigned at any time, with or without notice. Application Information: Smile Train is an equal opportunity employer, committed to inclusive hiring and dedicated to diversity in our work and staff. We strongly encourage candidates from all groups and communities to apply. To apply, please complete the application online. Include your CV, and a cover letter that describes why you believe you would be a good fit for Smile Train and this role. We encourage interested applicants to apply as soon as possible.
Jan 07, 2026
Full time
About Smile Train Smile Train is changing the world one smile at a time. Our goal is to transform every person's life impacted by a cleft lip or palate. We train and support doctors and medical professionals to provide our beneficiaries with free, life-changing comprehensive cleft treatment. Our sustainable model has allowed us to reach 1.5 million children in 90+ countries, and we re just starting. We are truly changing the world one smile at a time. Smile Train is looking for exceptional people to join a worldwide team of dedicated, passionate professionals. Our team is creative and highly motivated individuals working to make a positive impact. Join us! Role Summary: The Smile Trian UK Senior Manager, Individual Giving leads on the development and delivery of the individual donor offline fundraising program, responsible for the acquisition, retention, upgrade and reactivation of individual donors through various channels including Direct Mail, DRTV, Telemarketing and SMS and Print. Employing a test-and-learn approach across the programme and liaising closely with the Digital Fundraising Director and the Direct Marketing Global Working Group, the role contributes to the development of Smile Train s global fundraising strategy. Serving as the local subject matter expert in direct marketing and fundraising data, you will translate complex data into easy-to-understand takeaways for the UK Fundraising Director and senior leadership ensuring that Smile Train is able to efficiently and effectively raise funds to continue transforming the lives of our beneficiaries. This is a full-time, hybrid opportunity starting as soon as possible. Ability to travel, when necessary, for agency partner visits and organizational events is required. Reports To : UK Fundraising Director General Responsibilities: Collaborate with the UK Director of Fundraising in the development of the offline Individual Giving Strategy and other key initiatives and keep them updated and fully briefed regarding their implementation Line-manage the Database Manager and Supporter Experience Officer Develop engaging donor acquisition and retention campaigns Utilise data to inform and strategically target key donor segments Create and execute direct communications to our valued supporters Ensure all offline direct marketing campaigns are completed on time and within budget Management of all campaign delivery, including post analysis Reporting to senior stakeholders on performance of the offline individual giving programme Specific Responsibilities: Direct Mail Execute offline acquisition and retention campaigns including review of direct mail kit laser and insertion samples for quality control Effectively manage external agency partners and provide strategic direction on all direct mail campaigns Conduct testing to optimise creative and evaluate results to make data-driven decisions for future mail concepts Manage direct mail creative development, ensure brand compliance and provide directive on content/messaging Participate in weekly production call with creative and production agencies to review status of deliverables for all campaigns DRTV Execute all aspects of Direct Response Television (DRTV) donor acquisition program, including: Set-up of inbound telemarketing and SMS with telemarketing agency Manage creative review and development Manage weekly performance review and provide updates and recommendations to vendor Review and approve media buying plans Manage source code assignment and upload to database Management of external creative, media and contact centre agencies Strategic planning, performance monitoring and reporting Sustainer Program Manage all monthly Direct Debit and other regular individual donations Manage the execution of the donor journey for all regular donors and the conversion, upgrade and reactivation efforts Other Duties Working with external agencies, develop effective testing methodology to inform long-term investment decisions Execute all offline acquisition campaigns in diversification of new donor sources (e.g. Package Inserts) Approve cost estimates and media plans ensuring spend to budget across all campaigns Build and manage the offline individual giving programme budget across all channels Manage all invoice processing and complete monthly accruals for Finance Other duties as appropriate for this role. Essential functions: Sitting Supervisory responsibilities: This role also oversees management of the supporter CRM and Supporter Care, line managing the Smile Train UK Database Manager and Supporter Experience Officer. Required Education and Experience: 5+ years of progressive experience in a direct marketing role, proven track record in planning and delivering effective direct marketing campaigns across a range of channels including Direct Mail, DRTV, Telemarketing, SMS and Print channels Bachelor s degree or equivalent in Marketing, Business, Communications, or related field, although an equivalent combination of education and experience may be accepted as a satisfactory substitute for this required level of education. Skilled with modern and traditional marketing and fundraising channels Strong analytical skills with the ability to use data to drive decision-making Able to take ownership of a process and to use problem solving skills to resolve issues. Fluency in a donor CRM, experience with Salesforce preferred Demonstrable organisational, professional, and problem-solving skills, excellent verbal and written communications skills and strong interpersonal skills to effectively collaborate across teams Excellent people-management skills with the ability to coach and line manage staff Excellent project manager who is extremely detail-oriented with strong organisational and time management skills. Experience of managing creative agencies, printers and external agencies Ability to communicate the impact of marketing efforts with data Able to function both independently and as part of a global team. Familiar with the MS Office Accountability Expectations: Ownership of Outcomes: Take full responsibility for one s own performance, ensuring alignment with Smile Train s mission and objectives. Transparent Communication: Communicate openly and effectively with team members, fostering trust and a shared understanding of expectations and priorities. Emotional Intelligence: Demonstrate empathy, understanding, and cultural sensitivity to contribute to an inclusive and supportive team environment. Empowerment: Effectively communicate with supervisors to ensure you are equipped with the resources, guidance, and autonomy you need to excel in your role Team Cohesion: Contribute to a culture of collaboration, mutual respect, and shared accountability, helping the team to thrive in a fast-paced, mission-driven environment Compensation Range: £50-£55K Travel: Ability to travel, when necessary, for agency partner meetings and organizational events as required This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, obligations, and activities may change, or new ones may be assigned at any time, with or without notice. Application Information: Smile Train is an equal opportunity employer, committed to inclusive hiring and dedicated to diversity in our work and staff. We strongly encourage candidates from all groups and communities to apply. To apply, please complete the application online. Include your CV, and a cover letter that describes why you believe you would be a good fit for Smile Train and this role. We encourage interested applicants to apply as soon as possible.
Career Choices Dewis Gyrfa Ltd
Rotherham, Yorkshire
designate assistant general manager birmingham west full time at wagamama, food is life. we care deeply about fresh ingredients, service with pace, and the kind of leadership that lifts everyone up. as assistant general manager, you'll bring the calm in the chaos, the rhythm to the rush, and the support your team needs to thrive what you'll be doing working shoulder-to-shoulder with your general manager to run a vibrant, high-performing restaurant helping your team feel seen, supported, and proud of what they do jumping into service, solving problems fast, and keeping energy high coaching your team to grow, not just hit targets thinking with a kaizen mindset constantly spotting the little ways we can do things better, then making them happen you'll love this role if you lead with empathy and a bit of edge bring people together so the team moves as one love the idea of growing into a general manager thrive in fast-paced places where no two days are the same believe food brings people together, and restaurants can be places of real connection what you'll get a culture that backs your growth, wellbeing individuality up to £3,000 annual bonus a share of tips 50% off for friends family free meals on shift early access to earned pay with wagestream 26 weeks full pay 13 weeks half pay for new parents 30% off at other TRG brands (brunning & price pubs, barburrito more) in addition to this, we offer the usual benefits such as: pension scheme, holiday, training, cycle to work scheme, retail leisure discounts, discounted gym memberships long service awards apply today take a seat at the bench we're proud to be a disability confident employer. no matter where you're from or who you are, you've got a seat at our bench 100% of tips go to our teams. actual tips by restaurant will vary. tips are left solely at our guests discretion and are not considered as wages by the company nor are they guaranteed in any way Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).
Jan 07, 2026
Full time
designate assistant general manager birmingham west full time at wagamama, food is life. we care deeply about fresh ingredients, service with pace, and the kind of leadership that lifts everyone up. as assistant general manager, you'll bring the calm in the chaos, the rhythm to the rush, and the support your team needs to thrive what you'll be doing working shoulder-to-shoulder with your general manager to run a vibrant, high-performing restaurant helping your team feel seen, supported, and proud of what they do jumping into service, solving problems fast, and keeping energy high coaching your team to grow, not just hit targets thinking with a kaizen mindset constantly spotting the little ways we can do things better, then making them happen you'll love this role if you lead with empathy and a bit of edge bring people together so the team moves as one love the idea of growing into a general manager thrive in fast-paced places where no two days are the same believe food brings people together, and restaurants can be places of real connection what you'll get a culture that backs your growth, wellbeing individuality up to £3,000 annual bonus a share of tips 50% off for friends family free meals on shift early access to earned pay with wagestream 26 weeks full pay 13 weeks half pay for new parents 30% off at other TRG brands (brunning & price pubs, barburrito more) in addition to this, we offer the usual benefits such as: pension scheme, holiday, training, cycle to work scheme, retail leisure discounts, discounted gym memberships long service awards apply today take a seat at the bench we're proud to be a disability confident employer. no matter where you're from or who you are, you've got a seat at our bench 100% of tips go to our teams. actual tips by restaurant will vary. tips are left solely at our guests discretion and are not considered as wages by the company nor are they guaranteed in any way Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).
Major Recruitment North West Perms
Bolton, Lancashire
HR Administrator / Assistant Location: Bolton Salary: 25,000 - 30,000 per annum (dependent on experience) Contract: Full-time, Permanent Hours: Monday to Friday, 8:00am - 4:00pm or 9am - 5pm Work Pattern: Onsite About the Role Do you want to work for a business where you genuinely feel part of the family, with a supportive manager who truly wants the best for you and will actively help you grow and develop in your career? If so, this could be the role for you. I am exclusively recruiting for an HR Administrator / Assistant to join a well-established, family-run organisation based in Bolton. This is a fantastic opportunity for someone looking to build or continue their career in HR within a supportive and fast-paced environment. You will play a key role in supporting the HR function and ensuring the smooth day-to-day running of HR and office operations across a growing business. Key Responsibilities Supporting the HR team with day-to-day administrative tasks Handling confidential and sensitive information with professionalism and discretion Accurately recording information from calls and face-to-face enquiries Using Microsoft Excel, Outlook and internal systems for daily tasks Maintaining employee records and HR documentation General office administration including filing, data entry and invoice processing Supporting managers and employees with HR-related queries What We're Looking For Previous experience in an HR or administrative role Strong written and verbal communication skills Highly organised with excellent attention to detail Ability to prioritise workload and manage deadlines effectively A professional, approachable attitude and willingness to learn CIPD Level 3 qualification or Qualified by Experience (QBE) considered Experience Required Minimum 1 year administration experience Ideally 2 years' experience within Human Resources What's on Offer Salary from 25,000 - 30,000 per annum (depending on experience) Company pension On-site parking Supportive leadership and a genuinely caring working environment Real opportunity to grow and develop your HR career This is an urgent requirement , however the business is keen to find the right person rather than rush the process. INDLW
Jan 07, 2026
Full time
HR Administrator / Assistant Location: Bolton Salary: 25,000 - 30,000 per annum (dependent on experience) Contract: Full-time, Permanent Hours: Monday to Friday, 8:00am - 4:00pm or 9am - 5pm Work Pattern: Onsite About the Role Do you want to work for a business where you genuinely feel part of the family, with a supportive manager who truly wants the best for you and will actively help you grow and develop in your career? If so, this could be the role for you. I am exclusively recruiting for an HR Administrator / Assistant to join a well-established, family-run organisation based in Bolton. This is a fantastic opportunity for someone looking to build or continue their career in HR within a supportive and fast-paced environment. You will play a key role in supporting the HR function and ensuring the smooth day-to-day running of HR and office operations across a growing business. Key Responsibilities Supporting the HR team with day-to-day administrative tasks Handling confidential and sensitive information with professionalism and discretion Accurately recording information from calls and face-to-face enquiries Using Microsoft Excel, Outlook and internal systems for daily tasks Maintaining employee records and HR documentation General office administration including filing, data entry and invoice processing Supporting managers and employees with HR-related queries What We're Looking For Previous experience in an HR or administrative role Strong written and verbal communication skills Highly organised with excellent attention to detail Ability to prioritise workload and manage deadlines effectively A professional, approachable attitude and willingness to learn CIPD Level 3 qualification or Qualified by Experience (QBE) considered Experience Required Minimum 1 year administration experience Ideally 2 years' experience within Human Resources What's on Offer Salary from 25,000 - 30,000 per annum (depending on experience) Company pension On-site parking Supportive leadership and a genuinely caring working environment Real opportunity to grow and develop your HR career This is an urgent requirement , however the business is keen to find the right person rather than rush the process. INDLW
The Health and Safety Partnership Limited
Edinburgh, Midlothian
Building Safety Consultant required to join a well-established construction consultancy. You will be experienced in residential building safety and keen to pursue a career in consulting and work with a broad range of clients across the built environment. The role offers hybrid working with a connection to the company's Edinburgh office. Projects and clients are based across the Central Belt. You will work with clients in the residential sector, including owner/managers of Higher-Risk Buildings, to support and advise clients on building safety matters and developing building safety documentation. The role has been created due to the changes taking place in the industry relating to the Building Safety Act. The company are offering further training to gain qualifications outlined below. The role could suit a housing association professional or similar working environment with experience in the sector, preferably as a building or fire safety manager. Excellent interpersonal skills are required due to the client-facing nature of the role. Qualifications You may hold, be working towards or interested in gaining the CIOB Diploma in Building Safety Management qualification. NEBOSH General Certificate or further safety qualifications. Membership of a professional body such as IOSH or CIOB. Qualification and/or experience in fire safety desirable. Experience Experience of working with (implementing, improving, developing) safety management systems. Experience in writing and implementing a resident engagement strategy. Knowledge and experience in writing building safety cases and reports preferred. Demonstrable experience of statutory compliance for building and fire safety. The company recognise the importance of flexible and agile working so welcome conversations on how this role could work for you. The role will pay 55k - 65k plus an excellent benefits package; car/allowance, pension, healthcare, 28 days holiday plus bank holidays with the option to purchase up to an additional 5 days, eyecare vouchers, dental plans and much more.
Jan 07, 2026
Full time
Building Safety Consultant required to join a well-established construction consultancy. You will be experienced in residential building safety and keen to pursue a career in consulting and work with a broad range of clients across the built environment. The role offers hybrid working with a connection to the company's Edinburgh office. Projects and clients are based across the Central Belt. You will work with clients in the residential sector, including owner/managers of Higher-Risk Buildings, to support and advise clients on building safety matters and developing building safety documentation. The role has been created due to the changes taking place in the industry relating to the Building Safety Act. The company are offering further training to gain qualifications outlined below. The role could suit a housing association professional or similar working environment with experience in the sector, preferably as a building or fire safety manager. Excellent interpersonal skills are required due to the client-facing nature of the role. Qualifications You may hold, be working towards or interested in gaining the CIOB Diploma in Building Safety Management qualification. NEBOSH General Certificate or further safety qualifications. Membership of a professional body such as IOSH or CIOB. Qualification and/or experience in fire safety desirable. Experience Experience of working with (implementing, improving, developing) safety management systems. Experience in writing and implementing a resident engagement strategy. Knowledge and experience in writing building safety cases and reports preferred. Demonstrable experience of statutory compliance for building and fire safety. The company recognise the importance of flexible and agile working so welcome conversations on how this role could work for you. The role will pay 55k - 65k plus an excellent benefits package; car/allowance, pension, healthcare, 28 days holiday plus bank holidays with the option to purchase up to an additional 5 days, eyecare vouchers, dental plans and much more.
At S.A.L.V.E. we believe: - No young person should have to live or work on the streets - Young people who have lived and worked on the streets deserve the chance to fulfil their potential - Young people on the streets should have trustworthy, supportive adults around them With the generous help of our supporters, S.A.L.V.E. works with children on the streets of Jinja, Uganda, so they have the opportunity to leave their difficult pasts behind them and move forward, towards a brighter future. We have Drop in Centres and Street Outreach services for children currently living on the streets. We offer short term residential care in our Halfway Homes or Drug Rehabilitation Centre to help children to transition off the streets, and follow up care and support for when a child has been resettled home to their family. We also offer educational support, and/ or business skills start up and training where assessed to be needed to help a child to settle home successfully and to ensure their family can thrive in the long term. We are looking to recruit a new CEO who believes in our vision that there should be No Street Called Home for children living on the streets in Uganda and who wants to help us to grow this impact and further change children s lives. Our Journey S.A.L.V.E. International was founded in 2008 by Helen Huthwaite and Nicola Sansom. Since then, we have gone on to resettle 978 street connected children with their families. We have also supported 378 young people through education, rehabilitated over 1000 street connected children at our Residential Centre and initiated 495 small businesses to support families. Over the years, our advocacy work has included being part of Small Charity Week in the UK parliament, and being part of a delegation to the UN with the Consortium for Street Children. Today we employ 4 staff in the UK and 27 in Uganda. Our annual turnover is approximately £300k. New developments in our work include sports programming and a very promising tailoring course. We are well on track to achieve our 2022-27 strategic goals - reaching more children, expanding support for girls, strengthening families and improving our funding sustainability. Looking forward, the demand for our services continues to grow, whilst charities in general are facing a very difficult financial position. We are looking for a Chief Executive Officer who will consolidate and develop existing initiatives and continue to diversify our provision. They must be able to enhance our efforts to improve our long-term financial sustainability. Working in collaboration with the Board, they will develop our next strategic plan in line with our vision and values. Job Purpose To be a visionary who drives forwards and maximises the impact of the organisation. Working with the Board of Trustees to ensure that a strong vision with clear strategic planning is in place for the organisation to best benefit our service users. To work with the Ugandan and UK team to develop and improve our existing programmes of work for the organisation to best benefit our service users. To oversee the budget, finance and risk management of the organisation. To oversee our fundraising strategy and grow relationships with new and existing funders to a high standard ensuring that maximum potential support is achieved. To proactively identify prospects, approaching and winning resources from new partnerships in the wider community to best meet S.A.L.V.E. s aims and objectives. To raise awareness of the work of S.A.L.V.E. International and oversee our advocacy and communications strategy and implementation. Key Activities The following activities are intended as a guide to the main responsibilities of the post and are not an exhaustive list of duties and tasks. The post-holder may be required to undertake other duties that are not listed below, at the direction of the Board. The job description may be amended from time to time after consultation with the post holder. STRATEGY Lead the organisation by working collaboratively with our global team of staff, volunteers, and board members to ensure a strong strategic plan is in place, which is reviewed and improved over time to maximise the organisation s impact. FUNDRAISING Leading and championing our fundraising strategy. Helping to develop our one off and regular financial supporters through finding new opportunities and networks, giving talks, ensuring quality timely communications, and reporting to existing supporters. Supporting and co-working with our Development Manager to research new application prospects, and helping to maintain and develop the income from our existing network of corporate, organisational and Trust and Foundation partnerships and donors. This includes writing and reviewing funding applications and reports as needed. Lead on the drafting of larger or multi-year funding applications, with support from the Development Manager to finalise. FINANCE Overseeing the budget and financial management of the organisation to ensure the organisation s long term sustainability and sound financial management, including creating the annual budget for approval by the UK Board. Collaboratively reviewing the charity s financial controls and performance, including a final review of the monthly accounts (UK and Uganda), and overseeing the internal audit of our accounts with the finance committee. Ensuring the organisation is financially compliant according to the Charities Commission and meets all statutory requirements. HR Recruiting, training, developing and managing staff and volunteers in the UK to help to build the capacity of the organisation as needed. This currently includes line managing: Ugandan Country Director, Development Manager, Communications Manager Support the Country Director with recruitment in Uganda. Creating a strong sense of team spirit and a culture of appreciation and reliability within the team by reinforcing organisation values and ensuring accountability. GOVERNANCE Working closely with and supporting our UK and Ugandan boards to ensure that the governance of the organisation is strong. Lead on creating, reviewing, and developing policies, procedures and systems, including but not limited to ensuring quality safeguarding and risk management for the organisation. Ensure the organisation is appropriately prepared for potential risks Ensuring the organisation is compliant according to the Charities Commission and meets all statutory requirements. COMMUNICATION Overseeing the communications strategy of the organisation, ensuring the website, social media, newsletters, annual report and mailings out to supporters are kept up to date by supporting our Communications Manager. This includes drafting and checking copy and promoting and marketing events and campaigns for the organisation to raise funds and awareness. Being an advocate for the organisation, by seeking and maximising opportunities to represent the organisation, to help raise awareness and support for the work we do and the needs of street connected children generally. PROGRAMMES and OPERATIONS Leading and collaborating with the wider team to develop and improve our programmes through regular evaluation and learning reviews. Support the Country Director to ensure the organisation operations function smoothy, and that the strategic plan can be implemented. PARTNERSHIPS Representing S.A.L.V.E. in partnerships and networks such as the Consortium for Street Children to ensure that we are making the most of funding, partnership and advocacy opportunities. Manage relationships with key partners in the UK and internationally, to ensure we are collaborating to achieve the greatest impact. SAFEGUARDING To be the Safeguarding Lead within the organisation, and continually strengthen safeguarding as a priority in all our work. MONITORING AND EVALUATION Support the Development Manager with the effective functioning of the organisations M&E system, Upshot. Ensure all team members are meeting their monitoring, evaluation and learning obligations and objectives. SKILLS REQUIRED ESSENTIAL CRITERIA Fundraising and External Relations Proven and demonstrable track record of securing income from multiple sources, including Trusts and Foundations, corporate partners or institutional donors. Direct experience of preparing, writing, and managing significant funding applications, including multi-year or high-value proposals. Ability to represent an organisation confidently to donors, partners and external stakeholders, including through public speaking and networking. Leadership and Management Senior leadership or management experience within the charity or social purpose sector, with evidence of leading teams, managing performance and developing organisational capacity. Demonstrable ability to build and maintain positive working relationships across teams and stakeholder groups. Strategic and Operational Capability Proven ability to develop, review and implement strategies, organisational systems, policies and procedures that support growth, quality and compliance. Strong understanding of budgeting and financial oversight . click apply for full job details
Jan 07, 2026
Full time
At S.A.L.V.E. we believe: - No young person should have to live or work on the streets - Young people who have lived and worked on the streets deserve the chance to fulfil their potential - Young people on the streets should have trustworthy, supportive adults around them With the generous help of our supporters, S.A.L.V.E. works with children on the streets of Jinja, Uganda, so they have the opportunity to leave their difficult pasts behind them and move forward, towards a brighter future. We have Drop in Centres and Street Outreach services for children currently living on the streets. We offer short term residential care in our Halfway Homes or Drug Rehabilitation Centre to help children to transition off the streets, and follow up care and support for when a child has been resettled home to their family. We also offer educational support, and/ or business skills start up and training where assessed to be needed to help a child to settle home successfully and to ensure their family can thrive in the long term. We are looking to recruit a new CEO who believes in our vision that there should be No Street Called Home for children living on the streets in Uganda and who wants to help us to grow this impact and further change children s lives. Our Journey S.A.L.V.E. International was founded in 2008 by Helen Huthwaite and Nicola Sansom. Since then, we have gone on to resettle 978 street connected children with their families. We have also supported 378 young people through education, rehabilitated over 1000 street connected children at our Residential Centre and initiated 495 small businesses to support families. Over the years, our advocacy work has included being part of Small Charity Week in the UK parliament, and being part of a delegation to the UN with the Consortium for Street Children. Today we employ 4 staff in the UK and 27 in Uganda. Our annual turnover is approximately £300k. New developments in our work include sports programming and a very promising tailoring course. We are well on track to achieve our 2022-27 strategic goals - reaching more children, expanding support for girls, strengthening families and improving our funding sustainability. Looking forward, the demand for our services continues to grow, whilst charities in general are facing a very difficult financial position. We are looking for a Chief Executive Officer who will consolidate and develop existing initiatives and continue to diversify our provision. They must be able to enhance our efforts to improve our long-term financial sustainability. Working in collaboration with the Board, they will develop our next strategic plan in line with our vision and values. Job Purpose To be a visionary who drives forwards and maximises the impact of the organisation. Working with the Board of Trustees to ensure that a strong vision with clear strategic planning is in place for the organisation to best benefit our service users. To work with the Ugandan and UK team to develop and improve our existing programmes of work for the organisation to best benefit our service users. To oversee the budget, finance and risk management of the organisation. To oversee our fundraising strategy and grow relationships with new and existing funders to a high standard ensuring that maximum potential support is achieved. To proactively identify prospects, approaching and winning resources from new partnerships in the wider community to best meet S.A.L.V.E. s aims and objectives. To raise awareness of the work of S.A.L.V.E. International and oversee our advocacy and communications strategy and implementation. Key Activities The following activities are intended as a guide to the main responsibilities of the post and are not an exhaustive list of duties and tasks. The post-holder may be required to undertake other duties that are not listed below, at the direction of the Board. The job description may be amended from time to time after consultation with the post holder. STRATEGY Lead the organisation by working collaboratively with our global team of staff, volunteers, and board members to ensure a strong strategic plan is in place, which is reviewed and improved over time to maximise the organisation s impact. FUNDRAISING Leading and championing our fundraising strategy. Helping to develop our one off and regular financial supporters through finding new opportunities and networks, giving talks, ensuring quality timely communications, and reporting to existing supporters. Supporting and co-working with our Development Manager to research new application prospects, and helping to maintain and develop the income from our existing network of corporate, organisational and Trust and Foundation partnerships and donors. This includes writing and reviewing funding applications and reports as needed. Lead on the drafting of larger or multi-year funding applications, with support from the Development Manager to finalise. FINANCE Overseeing the budget and financial management of the organisation to ensure the organisation s long term sustainability and sound financial management, including creating the annual budget for approval by the UK Board. Collaboratively reviewing the charity s financial controls and performance, including a final review of the monthly accounts (UK and Uganda), and overseeing the internal audit of our accounts with the finance committee. Ensuring the organisation is financially compliant according to the Charities Commission and meets all statutory requirements. HR Recruiting, training, developing and managing staff and volunteers in the UK to help to build the capacity of the organisation as needed. This currently includes line managing: Ugandan Country Director, Development Manager, Communications Manager Support the Country Director with recruitment in Uganda. Creating a strong sense of team spirit and a culture of appreciation and reliability within the team by reinforcing organisation values and ensuring accountability. GOVERNANCE Working closely with and supporting our UK and Ugandan boards to ensure that the governance of the organisation is strong. Lead on creating, reviewing, and developing policies, procedures and systems, including but not limited to ensuring quality safeguarding and risk management for the organisation. Ensure the organisation is appropriately prepared for potential risks Ensuring the organisation is compliant according to the Charities Commission and meets all statutory requirements. COMMUNICATION Overseeing the communications strategy of the organisation, ensuring the website, social media, newsletters, annual report and mailings out to supporters are kept up to date by supporting our Communications Manager. This includes drafting and checking copy and promoting and marketing events and campaigns for the organisation to raise funds and awareness. Being an advocate for the organisation, by seeking and maximising opportunities to represent the organisation, to help raise awareness and support for the work we do and the needs of street connected children generally. PROGRAMMES and OPERATIONS Leading and collaborating with the wider team to develop and improve our programmes through regular evaluation and learning reviews. Support the Country Director to ensure the organisation operations function smoothy, and that the strategic plan can be implemented. PARTNERSHIPS Representing S.A.L.V.E. in partnerships and networks such as the Consortium for Street Children to ensure that we are making the most of funding, partnership and advocacy opportunities. Manage relationships with key partners in the UK and internationally, to ensure we are collaborating to achieve the greatest impact. SAFEGUARDING To be the Safeguarding Lead within the organisation, and continually strengthen safeguarding as a priority in all our work. MONITORING AND EVALUATION Support the Development Manager with the effective functioning of the organisations M&E system, Upshot. Ensure all team members are meeting their monitoring, evaluation and learning obligations and objectives. SKILLS REQUIRED ESSENTIAL CRITERIA Fundraising and External Relations Proven and demonstrable track record of securing income from multiple sources, including Trusts and Foundations, corporate partners or institutional donors. Direct experience of preparing, writing, and managing significant funding applications, including multi-year or high-value proposals. Ability to represent an organisation confidently to donors, partners and external stakeholders, including through public speaking and networking. Leadership and Management Senior leadership or management experience within the charity or social purpose sector, with evidence of leading teams, managing performance and developing organisational capacity. Demonstrable ability to build and maintain positive working relationships across teams and stakeholder groups. Strategic and Operational Capability Proven ability to develop, review and implement strategies, organisational systems, policies and procedures that support growth, quality and compliance. Strong understanding of budgeting and financial oversight . click apply for full job details
PCS is a union with an organising culture. Our approach is about building union power. Industrial officers will be given opportunities to work in, and develop expertise in, all aspects of the role including bargaining, organising, campaigning, equality, education and learning. PCS has a number of permanent vacancies at various PCS locations: offices in Birmingham, Bristol, Cardiff, Clapham (London), Glasgow, Leeds, Liverpool and Newcastle. Successful candidates will work collaboratively across the union, to deliver effectively for our members and contribute to the unions continued success. Salary and Location London/Regional Band 4, London Spine points 27- 23 London Starting salary: £51,759 p.a. rising to £58,877 p.a. in annual increments Regional Spine points 30-26 Regional Starting salary: £47,844 p.a. rising to £54,027 p.a. in annual increments Successful candidates for the Industrial Officer role will be able to demonstrate: Methods and techniques for bargaining, campaigning and organising Basic knowledge of employment rights, equality legislation discrimination law and working practices Understanding of the political processes in the UK and the role and work of trade unions Project Management (e.g. Campaigning) Impact and use of Digital and IT applications in a trade union Evidence of ongoing training and continuing professional development The main duties of the Industrial Officer role include: Encouraging participation and recruitment of new members, particularly of under-represented groups Co-ordinating and working with committees Industrial relations and negotiations Advocacy and representation The ability to organise own work, identify and set priorities as well as communicate effectively using written and oral channels, including reports and presentations, with a variety of audiences are all essential. Candidates will be informed after the interview whether they are appointable. The General Secretary will have ultimate responsibility of allocating roles to the successful candidates, with decisions being notified on filling any vacancies in due course. Closing date: at 12 midday on Monday 26 January 2026. Interviews will be held in person at PCS Clapham: Monday 9 February 2026 and Tuesday 10 February 2026. About PCS PCS is the Public and Commercial Services Union, representing many thousands of members working in the civil service and related areas. Employer Benefits You will have access to a generous package of staff benefits including flexible working (including hybrid working) childcare and family support generous maternity/paternity leave 32 days leave and Christmas closure pension scheme employee assistance programme Learning and Development The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development. PCS Recruiting Process We use CVMinder to manage all recruitment activities. It helps us to maintain our commitment to equality and diversity by ensuring that we are fair and compliant with our recruiting practices. Applications must be received by the closing date and time specified. Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date. CVs will not be accepted. Please see the job description/person specification and follow the application process. PCS is working towards equal opportunities and is positive about disabled people. All posts can be considered on a full-time, part-time or job share basis. Please view our guidance for applicants. JOB DESCRIPTION: INDUSTRIAL OFFICER Ref: 0126 Grade: Band 4, London or Region Salary: London Spine points 27-23 London starting salary £51,759 p.a. rising to £58,877 p.a. Regional Spine points 30-26 Regional starting salary £47,844 p.a. rising to £54,027 p.a. Location: London/Region Purpose of the job: To identify and maximise the potential for union growth, influence success by developing and promoting the unions bargaining, campaigning, equality and organising agenda, encouraging membership participation and support in allocated areas of responsibility, in line with PCS policy. Responsible to: National Officer Responsible for: Not applicable Contacts External: Media, PCS members, senior and elected officials, employers, potential members. Members of other trade unions and related bodies. Ministers, Members of UK government, Scottish Parliament, the Welsh Government, Northern Ireland Assembly, and other governmental staff. Legal representatives, pressure groups, campaigning and community bodies. Internal: PCS Staff, Departments, Regions and Nations and Senior Managers. Main duties and responsibilities This is a generic job description that covers all the different roles of an industrial officer. 1. Bargaining Develop a bargaining agenda with activists and members, ensuring all bargaining activities are informed by the PCS equality agenda, policies and practices Take responsibility for negotiations with the management of civil service departments, agencies, public and private sector employers including pay and conditions of service of PCS members Represent PCS at joint meetings with management and other trade unions Prepare and present reports, and undertake effective monitoring and implementation of decisions, including consultative and legal ballots e.g. on pay and industrial action Participate in appropriate branch, group and national events to share information and knowledge 2. Campaigning Develop and maintain knowledge of campaigning, monitoring trends, establishing and maintaining contacts and attending appropriate internal and external meetings and events Progress national campaigning objectives as agreed by Annual Delegate Conference, Region/Nation and Group conferences and the National Executive Committee, providing strategic and technical advice to inform campaigning decisions Identify and work with full time officers, reps, other trade unions and campaigning organisations to develop and promote PCS campaigning objectives to key audiences Co-ordinate and draft, in liaison with the PCS design team where relevant, campaigning materials, briefing, etc. for a range of audiences in support of PCS campaigning objectives Deal with the media in relation to specific campaigns 3. Equality Identify and prioritise issues and trends in equality practice and develop responses in line with PCS policies Keep up to date with developments in equality practice and equality legislation in Britain and Europe Provide advice on equality practice and the Equality Act 2010 and on the handling of personal cases Produce guidance to support negotiations Contribute to PCS Academy courses on equality issues Support the PCS equality forums and networks either nationally or in region/nation Organise meetings, seminars and events to promote understanding of equality issues 4. Organising In line with the PCS National Organising Strategy, develop and support lay structures and build membership density in areas of responsibility Encourage activist and member participation in union activities Develop links between Groups/National Branches/Sections at local, regional and national level and with appropriate external organisations Identify and win collective bargaining rights in new areas Supporting strategies to recruit new members, build PCS locals and facilitate cooperation across branches Assist in building and embedding an organising culture across the union 5. Developing effective communications and enhancing membership participation Ensure digitalisation, information and communications methods are effectively implemented and used to generate improvements Ensure effective communication networks with members are in place in areas of responsibility Promote and undertake face-to-face communication, where appropriate, in the workplace Understand and make effective use of PCS specialist resources, communication channels and technology Enhance activist and member understanding in order to encourage wide participation in decision-making processes e.g. PCS ballots, elections and members meetings, and in other union activities and campaigns Establish and maintain contacts across the union, and with employers and external bodies e.g. including MPs, media, other unions, and various campaigning and pressure groups Draft and publish circulars and briefings, address meetings and conferences Develop and maintain the relevant pages on the PCS website Sub-edit, re-write, copy, and proof read printed and electronic communications 6. Ensuring implementation of equality policies/improving representation Contribute to PCS policies on equality by developing innovative strategies to tackle inequality and discrimination, on the grounds of protected characteristics . click apply for full job details
Jan 07, 2026
Full time
PCS is a union with an organising culture. Our approach is about building union power. Industrial officers will be given opportunities to work in, and develop expertise in, all aspects of the role including bargaining, organising, campaigning, equality, education and learning. PCS has a number of permanent vacancies at various PCS locations: offices in Birmingham, Bristol, Cardiff, Clapham (London), Glasgow, Leeds, Liverpool and Newcastle. Successful candidates will work collaboratively across the union, to deliver effectively for our members and contribute to the unions continued success. Salary and Location London/Regional Band 4, London Spine points 27- 23 London Starting salary: £51,759 p.a. rising to £58,877 p.a. in annual increments Regional Spine points 30-26 Regional Starting salary: £47,844 p.a. rising to £54,027 p.a. in annual increments Successful candidates for the Industrial Officer role will be able to demonstrate: Methods and techniques for bargaining, campaigning and organising Basic knowledge of employment rights, equality legislation discrimination law and working practices Understanding of the political processes in the UK and the role and work of trade unions Project Management (e.g. Campaigning) Impact and use of Digital and IT applications in a trade union Evidence of ongoing training and continuing professional development The main duties of the Industrial Officer role include: Encouraging participation and recruitment of new members, particularly of under-represented groups Co-ordinating and working with committees Industrial relations and negotiations Advocacy and representation The ability to organise own work, identify and set priorities as well as communicate effectively using written and oral channels, including reports and presentations, with a variety of audiences are all essential. Candidates will be informed after the interview whether they are appointable. The General Secretary will have ultimate responsibility of allocating roles to the successful candidates, with decisions being notified on filling any vacancies in due course. Closing date: at 12 midday on Monday 26 January 2026. Interviews will be held in person at PCS Clapham: Monday 9 February 2026 and Tuesday 10 February 2026. About PCS PCS is the Public and Commercial Services Union, representing many thousands of members working in the civil service and related areas. Employer Benefits You will have access to a generous package of staff benefits including flexible working (including hybrid working) childcare and family support generous maternity/paternity leave 32 days leave and Christmas closure pension scheme employee assistance programme Learning and Development The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development. PCS Recruiting Process We use CVMinder to manage all recruitment activities. It helps us to maintain our commitment to equality and diversity by ensuring that we are fair and compliant with our recruiting practices. Applications must be received by the closing date and time specified. Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date. CVs will not be accepted. Please see the job description/person specification and follow the application process. PCS is working towards equal opportunities and is positive about disabled people. All posts can be considered on a full-time, part-time or job share basis. Please view our guidance for applicants. JOB DESCRIPTION: INDUSTRIAL OFFICER Ref: 0126 Grade: Band 4, London or Region Salary: London Spine points 27-23 London starting salary £51,759 p.a. rising to £58,877 p.a. Regional Spine points 30-26 Regional starting salary £47,844 p.a. rising to £54,027 p.a. Location: London/Region Purpose of the job: To identify and maximise the potential for union growth, influence success by developing and promoting the unions bargaining, campaigning, equality and organising agenda, encouraging membership participation and support in allocated areas of responsibility, in line with PCS policy. Responsible to: National Officer Responsible for: Not applicable Contacts External: Media, PCS members, senior and elected officials, employers, potential members. Members of other trade unions and related bodies. Ministers, Members of UK government, Scottish Parliament, the Welsh Government, Northern Ireland Assembly, and other governmental staff. Legal representatives, pressure groups, campaigning and community bodies. Internal: PCS Staff, Departments, Regions and Nations and Senior Managers. Main duties and responsibilities This is a generic job description that covers all the different roles of an industrial officer. 1. Bargaining Develop a bargaining agenda with activists and members, ensuring all bargaining activities are informed by the PCS equality agenda, policies and practices Take responsibility for negotiations with the management of civil service departments, agencies, public and private sector employers including pay and conditions of service of PCS members Represent PCS at joint meetings with management and other trade unions Prepare and present reports, and undertake effective monitoring and implementation of decisions, including consultative and legal ballots e.g. on pay and industrial action Participate in appropriate branch, group and national events to share information and knowledge 2. Campaigning Develop and maintain knowledge of campaigning, monitoring trends, establishing and maintaining contacts and attending appropriate internal and external meetings and events Progress national campaigning objectives as agreed by Annual Delegate Conference, Region/Nation and Group conferences and the National Executive Committee, providing strategic and technical advice to inform campaigning decisions Identify and work with full time officers, reps, other trade unions and campaigning organisations to develop and promote PCS campaigning objectives to key audiences Co-ordinate and draft, in liaison with the PCS design team where relevant, campaigning materials, briefing, etc. for a range of audiences in support of PCS campaigning objectives Deal with the media in relation to specific campaigns 3. Equality Identify and prioritise issues and trends in equality practice and develop responses in line with PCS policies Keep up to date with developments in equality practice and equality legislation in Britain and Europe Provide advice on equality practice and the Equality Act 2010 and on the handling of personal cases Produce guidance to support negotiations Contribute to PCS Academy courses on equality issues Support the PCS equality forums and networks either nationally or in region/nation Organise meetings, seminars and events to promote understanding of equality issues 4. Organising In line with the PCS National Organising Strategy, develop and support lay structures and build membership density in areas of responsibility Encourage activist and member participation in union activities Develop links between Groups/National Branches/Sections at local, regional and national level and with appropriate external organisations Identify and win collective bargaining rights in new areas Supporting strategies to recruit new members, build PCS locals and facilitate cooperation across branches Assist in building and embedding an organising culture across the union 5. Developing effective communications and enhancing membership participation Ensure digitalisation, information and communications methods are effectively implemented and used to generate improvements Ensure effective communication networks with members are in place in areas of responsibility Promote and undertake face-to-face communication, where appropriate, in the workplace Understand and make effective use of PCS specialist resources, communication channels and technology Enhance activist and member understanding in order to encourage wide participation in decision-making processes e.g. PCS ballots, elections and members meetings, and in other union activities and campaigns Establish and maintain contacts across the union, and with employers and external bodies e.g. including MPs, media, other unions, and various campaigning and pressure groups Draft and publish circulars and briefings, address meetings and conferences Develop and maintain the relevant pages on the PCS website Sub-edit, re-write, copy, and proof read printed and electronic communications 6. Ensuring implementation of equality policies/improving representation Contribute to PCS policies on equality by developing innovative strategies to tackle inequality and discrimination, on the grounds of protected characteristics . click apply for full job details
Office Administrator Stoke on Trent (office based) 3-month FTC Key Responsibilities Provide day-to-day administrative support including filing, data entry, document control, and correspondence. Answer and direct phone calls and emails in a professional manner. Maintain accurate records and databases. Manage office supplies and stationery orders. Assist with diary management, meetings, and general office coordination. Assist with basic finance tasks such as processing invoices and expenses. Use Sage accounting software for routine data entry and record updates (training can be provided if needed). Support credit control activities, including monitoring invoices and payment follow-ups. Assist with month-end administration and reporting where required. Liaise with external accountants or bookkeepers as needed. Provide administrative support to managers and team members. Ensure confidentiality and data protection procedures are followed. Support the improvement of office systems and processes. Skills & Experience Previous experience in an office administration role. Basic experience or familiarity with Sage or similar accounting software (desirable, not essential). Good IT skills, including Microsoft Office (Word, Excel, Outlook). Strong organisational and time-management skills. High level of accuracy and attention to detail. Good communication skills and a professional approach. Ability to work independently and as part of a team.
Jan 07, 2026
Full time
Office Administrator Stoke on Trent (office based) 3-month FTC Key Responsibilities Provide day-to-day administrative support including filing, data entry, document control, and correspondence. Answer and direct phone calls and emails in a professional manner. Maintain accurate records and databases. Manage office supplies and stationery orders. Assist with diary management, meetings, and general office coordination. Assist with basic finance tasks such as processing invoices and expenses. Use Sage accounting software for routine data entry and record updates (training can be provided if needed). Support credit control activities, including monitoring invoices and payment follow-ups. Assist with month-end administration and reporting where required. Liaise with external accountants or bookkeepers as needed. Provide administrative support to managers and team members. Ensure confidentiality and data protection procedures are followed. Support the improvement of office systems and processes. Skills & Experience Previous experience in an office administration role. Basic experience or familiarity with Sage or similar accounting software (desirable, not essential). Good IT skills, including Microsoft Office (Word, Excel, Outlook). Strong organisational and time-management skills. High level of accuracy and attention to detail. Good communication skills and a professional approach. Ability to work independently and as part of a team.
Based - Worksop, S81 7AY - this is a site based role Salary: circa £50,000 per annum + car allowance + bonus + private medical insurance Monday - Friday, permanent, full time As our new HR Business Partner you'll lead and inspire an effective and efficient Generalist HR Team whilst working in partnership with Colleagues, Managers and key stakeholders to help build organisation and people capability click apply for full job details
Jan 07, 2026
Full time
Based - Worksop, S81 7AY - this is a site based role Salary: circa £50,000 per annum + car allowance + bonus + private medical insurance Monday - Friday, permanent, full time As our new HR Business Partner you'll lead and inspire an effective and efficient Generalist HR Team whilst working in partnership with Colleagues, Managers and key stakeholders to help build organisation and people capability click apply for full job details
The Health and Safety Partnership Limited
Nottingham, Nottinghamshire
Building Safety Consultant required to join a well-established construction consultancy. You will be experienced in residential building safety and keen to pursue a career in consulting and work with a broad range of clients across the built environment. The role offers hybrid working with a connection to the company's Nottingham office. Projects and clients are based across East Midlands. You will work with clients in the residential sector, including owner/managers of Higher-Risk Buildings, to support and advise clients on building safety matters and developing building safety documentation. The role has been created due to the changes taking place in the industry relating to the Building Safety Act. The company are offering further training to gain qualifications outlined below. The role could suit a housing association professional or similar working environment with experience in the sector, preferably as a building or fire safety manager. Excellent interpersonal skills are required due to the client-facing nature of the role. Qualifications You may hold, be working towards or interested in gaining the CIOB Diploma in Building Safety Management qualification. NEBOSH General Certificate or further safety qualifications. Membership of a professional body such as IOSH or CIOB. Qualification and/or experience in fire safety desirable. Experience Experience of working with (implementing, improving, developing) safety management systems. Experience in writing and implementing a resident engagement strategy. Knowledge and experience in writing building safety cases and reports preferred. Demonstrable experience of statutory compliance for building and fire safety. The company recognise the importance of flexible and agile working so welcome conversations on how this role could work for you. The role will pay 55k - 65k plus an excellent benefits package; car/allowance, pension, healthcare, 28 days holiday plus bank holidays with the option to purchase up to an additional 5 days, eyecare vouchers, dental plans and much more.
Jan 07, 2026
Full time
Building Safety Consultant required to join a well-established construction consultancy. You will be experienced in residential building safety and keen to pursue a career in consulting and work with a broad range of clients across the built environment. The role offers hybrid working with a connection to the company's Nottingham office. Projects and clients are based across East Midlands. You will work with clients in the residential sector, including owner/managers of Higher-Risk Buildings, to support and advise clients on building safety matters and developing building safety documentation. The role has been created due to the changes taking place in the industry relating to the Building Safety Act. The company are offering further training to gain qualifications outlined below. The role could suit a housing association professional or similar working environment with experience in the sector, preferably as a building or fire safety manager. Excellent interpersonal skills are required due to the client-facing nature of the role. Qualifications You may hold, be working towards or interested in gaining the CIOB Diploma in Building Safety Management qualification. NEBOSH General Certificate or further safety qualifications. Membership of a professional body such as IOSH or CIOB. Qualification and/or experience in fire safety desirable. Experience Experience of working with (implementing, improving, developing) safety management systems. Experience in writing and implementing a resident engagement strategy. Knowledge and experience in writing building safety cases and reports preferred. Demonstrable experience of statutory compliance for building and fire safety. The company recognise the importance of flexible and agile working so welcome conversations on how this role could work for you. The role will pay 55k - 65k plus an excellent benefits package; car/allowance, pension, healthcare, 28 days holiday plus bank holidays with the option to purchase up to an additional 5 days, eyecare vouchers, dental plans and much more.
Operations Administrator Office-Based (Permanent Role) Location: Village location in Northants Department: Operations Contract: Permanent / Full-Time Recruiter: Interaction Recruitment Salary: up to £25,100 per annum Interaction Recruitment is working in partnership with a leading debt management company to recruit an Operations Administrator to join their supportive, office-based team. This is a fantastic opportunity for someone who thrives in a structured administrative environment and is passionate about helping others with empathy and professionalism. You ll play a key part in ensuring administrative processes are accurate, efficient, and meet both client expectations and regulatory obligations. This is a permanent, full time, office-based role , working Monday to Friday, 8:30am to 5:00pm . The office offers free on-site parking and stunning views of the Northamptonshire countryside . About the Role: As an Operations Administrator, you will carry out a range of administrative duties to support the Operations Team Manager and the wider business. This includes managing incoming instructions, supporting agent and client communications, and ensuring all outputs meet regulatory and internal standards. You ll need to be organised, detail-oriented , and above all, empathetic , as the company supports customers in vulnerable financial situations. Key Responsibilities: Process incoming client instructions, ensuring all relevant documentation is attached and complete Manage and respond to day-to-day queries from field agents and clients Quality check, amend, and submit Field Agent Reports to clients Act as the first point of contact for incoming operational telephone queries Monitor and ensure all reports are completed in line with Service Level Agreements (SLAs) Provide general administrative support and assist with ad hoc tasks as required by the Team Manager Ensure all activity is compliant with Data Protection and company policies Handle complaints in line with internal procedures, ensuring timely and sensitive resolution What We re Looking For: Previous experience in an administrative support role (preferably within financial services, but not essential) Excellent attention to detail and accuracy Strong written and verbal communication skills Ability to work to deadlines while maintaining high-quality outputs Comfortable handling sensitive customer information with care and discretion Proficiency in Microsoft Office applications Empathy and a customer-first approach are essential due to the nature of the work What s on Offer: Permanent, full-time, office-based role Hours: 8:30am 5:00pm, Monday to Friday Salary: up to £25,100 per annum Benefits include: Free on-site parking Beautiful countryside views from the office Supportive and friendly team environment Opportunities for development and progression within a regulated business Meaningful work that makes a difference to people in financial difficulty Conduct & Compliance: As a regulated financial services business, all employees are expected to comply with the FCA Conduct Rules , which include: Acting with integrity Acting with due skill, care, and diligence Being open and cooperative with the FCA, PRA, and other regulators Treating customers fairly and with respect Observing proper standards of market conduct Acting to deliver good outcomes for retail customers Apply Now If you are a compassionate and detail-focused individual looking to join a stable and ethical organisation, we d love to hear from you. Apply today via Interaction Recruitment , (url removed) or call me on (phone number removed). INDKTT
Jan 07, 2026
Full time
Operations Administrator Office-Based (Permanent Role) Location: Village location in Northants Department: Operations Contract: Permanent / Full-Time Recruiter: Interaction Recruitment Salary: up to £25,100 per annum Interaction Recruitment is working in partnership with a leading debt management company to recruit an Operations Administrator to join their supportive, office-based team. This is a fantastic opportunity for someone who thrives in a structured administrative environment and is passionate about helping others with empathy and professionalism. You ll play a key part in ensuring administrative processes are accurate, efficient, and meet both client expectations and regulatory obligations. This is a permanent, full time, office-based role , working Monday to Friday, 8:30am to 5:00pm . The office offers free on-site parking and stunning views of the Northamptonshire countryside . About the Role: As an Operations Administrator, you will carry out a range of administrative duties to support the Operations Team Manager and the wider business. This includes managing incoming instructions, supporting agent and client communications, and ensuring all outputs meet regulatory and internal standards. You ll need to be organised, detail-oriented , and above all, empathetic , as the company supports customers in vulnerable financial situations. Key Responsibilities: Process incoming client instructions, ensuring all relevant documentation is attached and complete Manage and respond to day-to-day queries from field agents and clients Quality check, amend, and submit Field Agent Reports to clients Act as the first point of contact for incoming operational telephone queries Monitor and ensure all reports are completed in line with Service Level Agreements (SLAs) Provide general administrative support and assist with ad hoc tasks as required by the Team Manager Ensure all activity is compliant with Data Protection and company policies Handle complaints in line with internal procedures, ensuring timely and sensitive resolution What We re Looking For: Previous experience in an administrative support role (preferably within financial services, but not essential) Excellent attention to detail and accuracy Strong written and verbal communication skills Ability to work to deadlines while maintaining high-quality outputs Comfortable handling sensitive customer information with care and discretion Proficiency in Microsoft Office applications Empathy and a customer-first approach are essential due to the nature of the work What s on Offer: Permanent, full-time, office-based role Hours: 8:30am 5:00pm, Monday to Friday Salary: up to £25,100 per annum Benefits include: Free on-site parking Beautiful countryside views from the office Supportive and friendly team environment Opportunities for development and progression within a regulated business Meaningful work that makes a difference to people in financial difficulty Conduct & Compliance: As a regulated financial services business, all employees are expected to comply with the FCA Conduct Rules , which include: Acting with integrity Acting with due skill, care, and diligence Being open and cooperative with the FCA, PRA, and other regulators Treating customers fairly and with respect Observing proper standards of market conduct Acting to deliver good outcomes for retail customers Apply Now If you are a compassionate and detail-focused individual looking to join a stable and ethical organisation, we d love to hear from you. Apply today via Interaction Recruitment , (url removed) or call me on (phone number removed). INDKTT
Recruitment & Employee Services Team Leader Romford, Essex - Hybrid working available with on-site present required Salary 36,971 - 43,792 per annum dependant on experience plus great benefits including a generous annual leave entitlement starting at 27 days plus Bank Holidays and 1 day birthday leave. My client is a well-established, non-profitable organisation based in the Essex area. They currently have an exciting opportunity to join them in the position of Recruitment & Employee Services Team Leader. Job Role An established charity in Romford, Essex is seeking an experienced Recruitment & Employee Services Team Leader to join its People & Culture team. Reporting to the Director of People & Culture, this role will lead the recruitment and employee services function, ensuring high-quality recruitment delivery, accurate employee administration and full compliance across the organisation. This position supports both clinical and non-clinical recruitment, including senior and executive roles, and plays a key role in workforce planning and employee lifecycle management. Key Responsibilities Lead end-to-end recruitment campaigns across the organisation Ensure a positive and inclusive candidate experience Line manage and develop the Recruitment & Employee Services team Oversee starters, leavers, payroll transactions and employee records Ensure compliance with DBS, Right to Work, professional registration and CQC requirements Produce workforce and recruitment reports and monitor KPIs Act as a key liaison between hiring managers and the People & Culture team Person Specification Essential: Proven experience in recruitment and employee services ideally within a healthcare, hospice, charity or public sector setting Experience in a leadership or supervisory role Strong knowledge of recruitment processes and HR administration Excellent communication and stakeholder engagement skills Confident using Microsoft Office 365 Desirable: CIPD qualification or equivalent Why Join? This is a rewarding opportunity to work within a values led hospice charity, supporting teams who provide vital care to individuals and families. You'll be joining an organisation committed to compassion, collaboration and continuous improvement. Apply by: 30th January 2026 Interviews: 12th February 2026 By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations. To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in: Buying & Merchandising and Ecommerce Charity & Non Profit Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Hospitality, Catering & Leisure Marketing, Digital & Technology Office & Administration Property & Centre Management Retail, Trade and Luxury Operations Senior Appointments & Executive Sales & FMCG Supply Chain & Logistics & Warehouse Manufacturing & Engineering
Jan 07, 2026
Full time
Recruitment & Employee Services Team Leader Romford, Essex - Hybrid working available with on-site present required Salary 36,971 - 43,792 per annum dependant on experience plus great benefits including a generous annual leave entitlement starting at 27 days plus Bank Holidays and 1 day birthday leave. My client is a well-established, non-profitable organisation based in the Essex area. They currently have an exciting opportunity to join them in the position of Recruitment & Employee Services Team Leader. Job Role An established charity in Romford, Essex is seeking an experienced Recruitment & Employee Services Team Leader to join its People & Culture team. Reporting to the Director of People & Culture, this role will lead the recruitment and employee services function, ensuring high-quality recruitment delivery, accurate employee administration and full compliance across the organisation. This position supports both clinical and non-clinical recruitment, including senior and executive roles, and plays a key role in workforce planning and employee lifecycle management. Key Responsibilities Lead end-to-end recruitment campaigns across the organisation Ensure a positive and inclusive candidate experience Line manage and develop the Recruitment & Employee Services team Oversee starters, leavers, payroll transactions and employee records Ensure compliance with DBS, Right to Work, professional registration and CQC requirements Produce workforce and recruitment reports and monitor KPIs Act as a key liaison between hiring managers and the People & Culture team Person Specification Essential: Proven experience in recruitment and employee services ideally within a healthcare, hospice, charity or public sector setting Experience in a leadership or supervisory role Strong knowledge of recruitment processes and HR administration Excellent communication and stakeholder engagement skills Confident using Microsoft Office 365 Desirable: CIPD qualification or equivalent Why Join? This is a rewarding opportunity to work within a values led hospice charity, supporting teams who provide vital care to individuals and families. You'll be joining an organisation committed to compassion, collaboration and continuous improvement. Apply by: 30th January 2026 Interviews: 12th February 2026 By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations. To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in: Buying & Merchandising and Ecommerce Charity & Non Profit Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Hospitality, Catering & Leisure Marketing, Digital & Technology Office & Administration Property & Centre Management Retail, Trade and Luxury Operations Senior Appointments & Executive Sales & FMCG Supply Chain & Logistics & Warehouse Manufacturing & Engineering
Reporting to: Community & Challenge Events Manager Direct reports: N/A Hours: Full time, Monday to Friday (37.5 hours per week). Location: Hybrid working Minimum 40% of working time to be spent in the office based in Welwyn Garden City, Hertfordshire. Includes occasional local, regional and national travel. Job purpose: Lead and grow community fundraising activity and campaigns to support Willow s strategic income goals Build and steward strong relationships with donors, fundraisers, volunteers, and community partners to increase support and awareness. Develop innovative fundraising initiatives with the Community and Challenge Events Manager, informed by sector insights and trends. Contribute to the successful delivery of Community, Challenge, and wider Fundraising Team targets and events Key Responsibilities: To help lead and develop our Community Fundraising strategy and plans within agreed budgets to achieve financial non-financial targets. To raise awareness of our work and to inspire support through: Providing outstanding stewardship to our network of supporters to maintain engagement and build loyalty. To provide a highly personalised approach to supporting Willow s fundraisers ensuring our supporters receive a positive experience throughout their fundraising activity To proactively develop relationships with various organisations within the community setting, including, schools, societies, community groups and companies. To create a pipeline of activity, that helps us to reach new audiences through proactive outreach To coordinate and deliver presentations to a variety of community audiences, with support from wider team and volunteers. To organise and deliver a calendar of fundraising activity that creates opportunities for supporters to help Willow. Ensure participation and income targets are achieved. To develop the charity s social media fundraising activity in collaboration with the wider team. Collaborate closely with the Communications Team, to help plan and develop multi-channel campaigns including on and offline activity that inspire and engage people. To work with the Communications Team to produce campaign materials, share interesting stories and fundraising updates. Prepare content for newsletters, website, and social media. To develop a team of volunteers to support fundraising activity. This could include delivering talks, attending events, and promoting Willow at community events. To foster relationships with Willow s network of charity shops and explore collaborative opportunities to mutually support each other s initiatives. To ensure accurate recording of supporter information and reporting on activity through: Updating the charity s database, Raisers Edge (RE) recording all donor contact and fundraising activity. Using RE as a tool to aid fundraising using data insight and reporting To prepare end of campaign reports to improve results for future campaigns and capture learnings. To prepare regular income reports and updates as required. To keep up- to- date and comply with the rules as set by the Fundraising Regulator, GDPR (General Data Protection Regulation) and other relevant legislation and codes of practice and good practice. To keep up to date with changes and trends in the UK fundraising environment To undertake any other tasks required. Qualifications, Knowledge & Experience Essential Demonstrable experience in Community Fundraising of at least 1-3 years Experience in managing staff and/or volunteers Proven record of accomplishment in delivering and meeting targets Self-motivated and able to work on own initiative Well organised with attention to detail Ability to inspire and influence others to support Willow Ability to develop, motivate and manage individuals and groups of individuals Ability to manage several projects and tasks simultaneously and skilled at prioritising Excellent verbal, written and presentation skills Effective negotiating and influencing skills Strong numeracy skills and ability to forecast and analyse fundraising results Decisive and quick problem solver with the ability to adapt easily to change Innovative outlook and a willingness to suggest new ideas. Desirable Experience of producing fundraising reports for activity and outcomes Proven experience in delivering timely fundraising campaigns and initiatives Fundraising database experience preferably Raiser s Edge Other Regular travel across the county will be required. Willing to work flexibly, including evenings and weekends as required. Full driving license and access to a car
Jan 07, 2026
Full time
Reporting to: Community & Challenge Events Manager Direct reports: N/A Hours: Full time, Monday to Friday (37.5 hours per week). Location: Hybrid working Minimum 40% of working time to be spent in the office based in Welwyn Garden City, Hertfordshire. Includes occasional local, regional and national travel. Job purpose: Lead and grow community fundraising activity and campaigns to support Willow s strategic income goals Build and steward strong relationships with donors, fundraisers, volunteers, and community partners to increase support and awareness. Develop innovative fundraising initiatives with the Community and Challenge Events Manager, informed by sector insights and trends. Contribute to the successful delivery of Community, Challenge, and wider Fundraising Team targets and events Key Responsibilities: To help lead and develop our Community Fundraising strategy and plans within agreed budgets to achieve financial non-financial targets. To raise awareness of our work and to inspire support through: Providing outstanding stewardship to our network of supporters to maintain engagement and build loyalty. To provide a highly personalised approach to supporting Willow s fundraisers ensuring our supporters receive a positive experience throughout their fundraising activity To proactively develop relationships with various organisations within the community setting, including, schools, societies, community groups and companies. To create a pipeline of activity, that helps us to reach new audiences through proactive outreach To coordinate and deliver presentations to a variety of community audiences, with support from wider team and volunteers. To organise and deliver a calendar of fundraising activity that creates opportunities for supporters to help Willow. Ensure participation and income targets are achieved. To develop the charity s social media fundraising activity in collaboration with the wider team. Collaborate closely with the Communications Team, to help plan and develop multi-channel campaigns including on and offline activity that inspire and engage people. To work with the Communications Team to produce campaign materials, share interesting stories and fundraising updates. Prepare content for newsletters, website, and social media. To develop a team of volunteers to support fundraising activity. This could include delivering talks, attending events, and promoting Willow at community events. To foster relationships with Willow s network of charity shops and explore collaborative opportunities to mutually support each other s initiatives. To ensure accurate recording of supporter information and reporting on activity through: Updating the charity s database, Raisers Edge (RE) recording all donor contact and fundraising activity. Using RE as a tool to aid fundraising using data insight and reporting To prepare end of campaign reports to improve results for future campaigns and capture learnings. To prepare regular income reports and updates as required. To keep up- to- date and comply with the rules as set by the Fundraising Regulator, GDPR (General Data Protection Regulation) and other relevant legislation and codes of practice and good practice. To keep up to date with changes and trends in the UK fundraising environment To undertake any other tasks required. Qualifications, Knowledge & Experience Essential Demonstrable experience in Community Fundraising of at least 1-3 years Experience in managing staff and/or volunteers Proven record of accomplishment in delivering and meeting targets Self-motivated and able to work on own initiative Well organised with attention to detail Ability to inspire and influence others to support Willow Ability to develop, motivate and manage individuals and groups of individuals Ability to manage several projects and tasks simultaneously and skilled at prioritising Excellent verbal, written and presentation skills Effective negotiating and influencing skills Strong numeracy skills and ability to forecast and analyse fundraising results Decisive and quick problem solver with the ability to adapt easily to change Innovative outlook and a willingness to suggest new ideas. Desirable Experience of producing fundraising reports for activity and outcomes Proven experience in delivering timely fundraising campaigns and initiatives Fundraising database experience preferably Raiser s Edge Other Regular travel across the county will be required. Willing to work flexibly, including evenings and weekends as required. Full driving license and access to a car
