Employee Relations Specialist Location: UK - Fully Remote Contract: Permanent Full-time (40 hours per week) Salary: Up to £37,500 per annum (DOE) Reports to: Employee Relations Manager About the role We're seeking two Employee Relations Specialists to join our HRER team supporting the UK and Republic of Ireland. In this role, you'll be a trusted advisor on all employee relations matters, helping managers navigate complex situations with confidence. You'll combine commercial awareness with fairness, compliance, and a focus on creating a positive employee experience. This position offers exposure to a wide range of ER activities, including complex case management, organisational change programmes, and Employment Tribunal defence. You'll benefit from ongoing mentoring by an experienced ER Manager and collaborate closely with a leading employment law firm, giving you the opportunity to deepen your expertise and make a real impact. We're looking for someone who: Takes initiative and works independently with confidence. Demonstrates compassion and empathy in every interaction. Is driven to achieve results and deliver excellence. Possesses exceptional influencing and negotiation skills. Embodies our company values in everything they do. Thrives in a team environment and builds strong relationships. Shows resilience, focus, and adaptability under pressure. Has the courage to challenge constructively and make sound decisions. Communicates clearly and effectively, both verbally and in writing. Manages time and priorities efficiently to meet deadlines. What you'll be doing Act as the first point of contact for managers on complex employee relations matters, providing pragmatic, legally sound and best-in-class advice. Support and manage cases across the full ER spectrum, including disciplinary, grievance, absence, wellbeing, and performance-related issues. Assist with full Employment Tribunal activity, including ACAS/LRA early conciliation, ET3 responses, witness statements, evidence bundles, and preliminary hearing representation. Support the drafting and negotiation of settlement agreements. Contribute to organisational change programmes such as redeployment, redundancy, restructuring, harmonisation, and TUPE. Partner closely with HR Business Partners and key stakeholders across Operations, Workforce Management, Payroll, Recruitment, IT, Finance, and Legal. Maintain and review HR policies and the Employee Handbook to ensure alignment with UK and Republic of Ireland employment law and best practice. Use ER data and insights to identify trends, reduce risk, and continuously improve ways of working. Champion efficient, streamlined, and people-focused ER processes. Essential Proven experience working in an Employee Relations or HR role, with exposure to complex casework. Strong working knowledge of UK employment law, including the Equality Act and Employment Rights Act (and any other relevant legislation relating to Northern Ireland or the Republic of Ireland) Confidence advising and influencing managers at all levels. Excellent written and verbal communication skills, with strong attention to detail. Ability to manage competing priorities in a fast-paced environment. Experience level (one of the following): 2+ years' ER specialist experience in a contact centre environment, or 3+ years' ER specialist experience in another fast-paced industry, or 4+ years' HR generalist experience. Desirable CIPD qualification (or working towards). Mediation training or accredited mediator status. Exposure to Employment Tribunal preparation or early conciliation activity. Why join us? A truly diverse ER role with the opportunity to develop into full Employment Tribunal ownership. Supportive leadership and a collaborative HR team committed to your growth. A chance to shape and influence how employee relations is delivered at scale across the organisation.
Jan 06, 2026
Full time
Employee Relations Specialist Location: UK - Fully Remote Contract: Permanent Full-time (40 hours per week) Salary: Up to £37,500 per annum (DOE) Reports to: Employee Relations Manager About the role We're seeking two Employee Relations Specialists to join our HRER team supporting the UK and Republic of Ireland. In this role, you'll be a trusted advisor on all employee relations matters, helping managers navigate complex situations with confidence. You'll combine commercial awareness with fairness, compliance, and a focus on creating a positive employee experience. This position offers exposure to a wide range of ER activities, including complex case management, organisational change programmes, and Employment Tribunal defence. You'll benefit from ongoing mentoring by an experienced ER Manager and collaborate closely with a leading employment law firm, giving you the opportunity to deepen your expertise and make a real impact. We're looking for someone who: Takes initiative and works independently with confidence. Demonstrates compassion and empathy in every interaction. Is driven to achieve results and deliver excellence. Possesses exceptional influencing and negotiation skills. Embodies our company values in everything they do. Thrives in a team environment and builds strong relationships. Shows resilience, focus, and adaptability under pressure. Has the courage to challenge constructively and make sound decisions. Communicates clearly and effectively, both verbally and in writing. Manages time and priorities efficiently to meet deadlines. What you'll be doing Act as the first point of contact for managers on complex employee relations matters, providing pragmatic, legally sound and best-in-class advice. Support and manage cases across the full ER spectrum, including disciplinary, grievance, absence, wellbeing, and performance-related issues. Assist with full Employment Tribunal activity, including ACAS/LRA early conciliation, ET3 responses, witness statements, evidence bundles, and preliminary hearing representation. Support the drafting and negotiation of settlement agreements. Contribute to organisational change programmes such as redeployment, redundancy, restructuring, harmonisation, and TUPE. Partner closely with HR Business Partners and key stakeholders across Operations, Workforce Management, Payroll, Recruitment, IT, Finance, and Legal. Maintain and review HR policies and the Employee Handbook to ensure alignment with UK and Republic of Ireland employment law and best practice. Use ER data and insights to identify trends, reduce risk, and continuously improve ways of working. Champion efficient, streamlined, and people-focused ER processes. Essential Proven experience working in an Employee Relations or HR role, with exposure to complex casework. Strong working knowledge of UK employment law, including the Equality Act and Employment Rights Act (and any other relevant legislation relating to Northern Ireland or the Republic of Ireland) Confidence advising and influencing managers at all levels. Excellent written and verbal communication skills, with strong attention to detail. Ability to manage competing priorities in a fast-paced environment. Experience level (one of the following): 2+ years' ER specialist experience in a contact centre environment, or 3+ years' ER specialist experience in another fast-paced industry, or 4+ years' HR generalist experience. Desirable CIPD qualification (or working towards). Mediation training or accredited mediator status. Exposure to Employment Tribunal preparation or early conciliation activity. Why join us? A truly diverse ER role with the opportunity to develop into full Employment Tribunal ownership. Supportive leadership and a collaborative HR team committed to your growth. A chance to shape and influence how employee relations is delivered at scale across the organisation.
Get Staffed Online Recruitment Limited
Cirencester, Gloucestershire
Customer Service Advisor Join a Growing Fintech Team! Customer Service Advisor Remote Full time £26,500 £27,500 Location: Home-based (UK) Salary: £26,500 £27,500 dependent on experience Benefits 25 days + Bank Holidays, laptop, phone, flexible working, work from home, supportive team with a positive culture, exciting growing company Our Client Our client own and run two leading fintech platforms, widely recognised as best-in-class within the Home Improvements sector. Their mission is to expand into new verticals such as Dentistry and Home Furnishings, becoming the go-to fintech platform across multiple industries. They partner with some of the UK s top banks, helping retailers offer finance seamlessly to their customers. Everything they do is powered in-house, giving us agility, quality, and an award-winning customer experience (with a 4.8 star Google rating!). The role Our client is looking for an Operations Assistant/Customer Service Advisor to join a growing team and play a vital role in delivering exceptional service to their partners and customers. You ll be the first point of contact, resolving queries, building relationships, and making sure everything runs smoothly behind the scenes. This is a fantastic opportunity for someone who thrives in an environment that focuses on proving first-class customer service, enjoys problem-solving, and wants to grow within an ambitious fintech company. What you ll do Be the first point of contact for partners and customers via email, phone, and IM Build and strengthen relationships with our retail partners Help partners maximise use of our platform to drive business growth Ensure smooth daily payments to retailers in line with SLAs Manage retailer onboarding (full training provided) Handle complaints with professionalism and care Ensure retailers follow processes and procedures Support with FCA compliance (training provided) Provide ad hoc reporting and insights as needed What they re looking for A natural relationship builder who enjoys working with people Highly organised, able to prioritise, and thrives under pressure Strong communication skills written, verbal, and presentation Confident problem-solver with attention to detail Resilient, proactive, and able to manage your own workload Experience in customer service, operations, or fintech/finance (preferred but not essential) Why join? Work from home with a supportive and collaborative team Be part of a fast-growing fintech business with exciting expansion plans Full training and development opportunities Make a real impact in a company where agility and innovation come first Ready to grow your career in fintech? Apply today and be part of our clients' journey to change the way industries offer finance.
Jan 06, 2026
Full time
Customer Service Advisor Join a Growing Fintech Team! Customer Service Advisor Remote Full time £26,500 £27,500 Location: Home-based (UK) Salary: £26,500 £27,500 dependent on experience Benefits 25 days + Bank Holidays, laptop, phone, flexible working, work from home, supportive team with a positive culture, exciting growing company Our Client Our client own and run two leading fintech platforms, widely recognised as best-in-class within the Home Improvements sector. Their mission is to expand into new verticals such as Dentistry and Home Furnishings, becoming the go-to fintech platform across multiple industries. They partner with some of the UK s top banks, helping retailers offer finance seamlessly to their customers. Everything they do is powered in-house, giving us agility, quality, and an award-winning customer experience (with a 4.8 star Google rating!). The role Our client is looking for an Operations Assistant/Customer Service Advisor to join a growing team and play a vital role in delivering exceptional service to their partners and customers. You ll be the first point of contact, resolving queries, building relationships, and making sure everything runs smoothly behind the scenes. This is a fantastic opportunity for someone who thrives in an environment that focuses on proving first-class customer service, enjoys problem-solving, and wants to grow within an ambitious fintech company. What you ll do Be the first point of contact for partners and customers via email, phone, and IM Build and strengthen relationships with our retail partners Help partners maximise use of our platform to drive business growth Ensure smooth daily payments to retailers in line with SLAs Manage retailer onboarding (full training provided) Handle complaints with professionalism and care Ensure retailers follow processes and procedures Support with FCA compliance (training provided) Provide ad hoc reporting and insights as needed What they re looking for A natural relationship builder who enjoys working with people Highly organised, able to prioritise, and thrives under pressure Strong communication skills written, verbal, and presentation Confident problem-solver with attention to detail Resilient, proactive, and able to manage your own workload Experience in customer service, operations, or fintech/finance (preferred but not essential) Why join? Work from home with a supportive and collaborative team Be part of a fast-growing fintech business with exciting expansion plans Full training and development opportunities Make a real impact in a company where agility and innovation come first Ready to grow your career in fintech? Apply today and be part of our clients' journey to change the way industries offer finance.
Employee Relations Specialist Location: UK - Fully Remote Contract: Permanent Full-time (40 hours per week) Salary: Up to £37,500 per annum (DOE) Reports to: Employee Relations Manager About the role We're seeking two Employee Relations Specialists to join our HRER team supporting the UK and Republic of Ireland. In this role, you'll be a trusted advisor on all employee relations matters, helping managers navigate complex situations with confidence. You'll combine commercial awareness with fairness, compliance, and a focus on creating a positive employee experience. This position offers exposure to a wide range of ER activities, including complex case management, organisational change programmes, and Employment Tribunal defence. You'll benefit from ongoing mentoring by an experienced ER Manager and collaborate closely with a leading employment law firm, giving you the opportunity to deepen your expertise and make a real impact. We're looking for someone who: Takes initiative and works independently with confidence. Demonstrates compassion and empathy in every interaction. Is driven to achieve results and deliver excellence. Possesses exceptional influencing and negotiation skills. Embodies our company values in everything they do. Thrives in a team environment and builds strong relationships. Shows resilience, focus, and adaptability under pressure. Has the courage to challenge constructively and make sound decisions. Communicates clearly and effectively, both verbally and in writing. Manages time and priorities efficiently to meet deadlines. What you'll be doing Act as the first point of contact for managers on complex employee relations matters, providing pragmatic, legally sound and best-in-class advice. Support and manage cases across the full ER spectrum, including disciplinary, grievance, absence, wellbeing, and performance-related issues. Assist with full Employment Tribunal activity, including ACAS/LRA early conciliation, ET3 responses, witness statements, evidence bundles, and preliminary hearing representation. Support the drafting and negotiation of settlement agreements. Contribute to organisational change programmes such as redeployment, redundancy, restructuring, harmonisation, and TUPE. Partner closely with HR Business Partners and key stakeholders across Operations, Workforce Management, Payroll, Recruitment, IT, Finance, and Legal. Maintain and review HR policies and the Employee Handbook to ensure alignment with UK and Republic of Ireland employment law and best practice. Use ER data and insights to identify trends, reduce risk, and continuously improve ways of working. Champion efficient, streamlined, and people-focused ER processes. Essential Proven experience working in an Employee Relations or HR role, with exposure to complex casework. Strong working knowledge of UK employment law, including the Equality Act and Employment Rights Act (and any other relevant legislation relating to Northern Ireland or the Republic of Ireland) Confidence advising and influencing managers at all levels. Excellent written and verbal communication skills, with strong attention to detail. Ability to manage competing priorities in a fast-paced environment. Experience level (one of the following): 2+ years' ER specialist experience in a contact centre environment, or 3+ years' ER specialist experience in another fast-paced industry, or 4+ years' HR generalist experience. Desirable CIPD qualification (or working towards). Mediation training or accredited mediator status. Exposure to Employment Tribunal preparation or early conciliation activity. Why join us? A truly diverse ER role with the opportunity to develop into full Employment Tribunal ownership. Supportive leadership and a collaborative HR team committed to your growth. A chance to shape and influence how employee relations is delivered at scale across the organisation.
Jan 06, 2026
Full time
Employee Relations Specialist Location: UK - Fully Remote Contract: Permanent Full-time (40 hours per week) Salary: Up to £37,500 per annum (DOE) Reports to: Employee Relations Manager About the role We're seeking two Employee Relations Specialists to join our HRER team supporting the UK and Republic of Ireland. In this role, you'll be a trusted advisor on all employee relations matters, helping managers navigate complex situations with confidence. You'll combine commercial awareness with fairness, compliance, and a focus on creating a positive employee experience. This position offers exposure to a wide range of ER activities, including complex case management, organisational change programmes, and Employment Tribunal defence. You'll benefit from ongoing mentoring by an experienced ER Manager and collaborate closely with a leading employment law firm, giving you the opportunity to deepen your expertise and make a real impact. We're looking for someone who: Takes initiative and works independently with confidence. Demonstrates compassion and empathy in every interaction. Is driven to achieve results and deliver excellence. Possesses exceptional influencing and negotiation skills. Embodies our company values in everything they do. Thrives in a team environment and builds strong relationships. Shows resilience, focus, and adaptability under pressure. Has the courage to challenge constructively and make sound decisions. Communicates clearly and effectively, both verbally and in writing. Manages time and priorities efficiently to meet deadlines. What you'll be doing Act as the first point of contact for managers on complex employee relations matters, providing pragmatic, legally sound and best-in-class advice. Support and manage cases across the full ER spectrum, including disciplinary, grievance, absence, wellbeing, and performance-related issues. Assist with full Employment Tribunal activity, including ACAS/LRA early conciliation, ET3 responses, witness statements, evidence bundles, and preliminary hearing representation. Support the drafting and negotiation of settlement agreements. Contribute to organisational change programmes such as redeployment, redundancy, restructuring, harmonisation, and TUPE. Partner closely with HR Business Partners and key stakeholders across Operations, Workforce Management, Payroll, Recruitment, IT, Finance, and Legal. Maintain and review HR policies and the Employee Handbook to ensure alignment with UK and Republic of Ireland employment law and best practice. Use ER data and insights to identify trends, reduce risk, and continuously improve ways of working. Champion efficient, streamlined, and people-focused ER processes. Essential Proven experience working in an Employee Relations or HR role, with exposure to complex casework. Strong working knowledge of UK employment law, including the Equality Act and Employment Rights Act (and any other relevant legislation relating to Northern Ireland or the Republic of Ireland) Confidence advising and influencing managers at all levels. Excellent written and verbal communication skills, with strong attention to detail. Ability to manage competing priorities in a fast-paced environment. Experience level (one of the following): 2+ years' ER specialist experience in a contact centre environment, or 3+ years' ER specialist experience in another fast-paced industry, or 4+ years' HR generalist experience. Desirable CIPD qualification (or working towards). Mediation training or accredited mediator status. Exposure to Employment Tribunal preparation or early conciliation activity. Why join us? A truly diverse ER role with the opportunity to develop into full Employment Tribunal ownership. Supportive leadership and a collaborative HR team committed to your growth. A chance to shape and influence how employee relations is delivered at scale across the organisation.
Corporate Solicitor Location: Bristol or Cardiff (Hybrid Working) Salary: Competitive, depending on experience Yolk Legal is delighted to be working with a high-growth, multi-disciplinary advisory group that combines legal, corporate finance, tax, and strategic communications to deliver a fully connected approach to transactions. With continued expansion across the group and a strong pipeline of deal activity, this is an exciting time to join a forward-thinking corporate team operating at the centre of a truly integrated dealmaking model. The corporate department is highly regarded for its commercially astute, solutions-led advice across mergers, acquisitions, and disposals, equity investments, group restructures, business sales, and shareholder arrangements. Working closely with the group corporate finance and tax specialists, the team offers clients a seamless multi-discipline service throughout the lifecycle of a transaction, focusing on ambitious SMEs, scaling businesses, and entrepreneurial management teams across a broad range of sectors. As part of their ongoing growth, the group is now looking to appoint a mid-level Associate Corporate Solicitor who can bring strong technical ability, commercial awareness, and the confidence to operate in a fast-moving, high-activity environment. What You'll Be Doing as a Corporate Solicitor Advising clients on a wide range of corporate and transactional matters: mergers & acquisitions (M&A), disposals, business sales, management buy-outs/buy-ins, investment raises, corporate restructures, shareholder/share-purchase agreements, share-option schemes, and business exit planning. Handling due diligence, deal-structuring, legal completion, and ensuring seamless integration of legal, tax, and finance advice as part of a "one-team" approach. Drafting, reviewing, and negotiating corporate documentation with no or minimal supervision: shareholder agreements, sale and purchase agreements, share purchase / share sale documentation, asset purchase / sale agreements, articles of association, option/share schemes, joint-venture agreements, and cross-border transaction contracts. Acting as a trusted legal advisor to clients-providing pragmatic, commercially focused advice that spans legal, tax and financial considerations. Collaborating closely with colleagues across corporate finance, tax, communications and accounting to deliver integrated advisory services to clients. Supporting business development by contributing to pitch materials, client proposals, corporate advisory mandates and building client relationships for repeat and long-term work. Managing multiple matters concurrently, meeting deadlines, and delivering high-quality legal output in a fast-paced, deal-driven environment. What We're Looking For Qualified solicitor (England & Wales) with substantial corporate experience PQE 3+ Demonstrable experience in M&A, business sales, shareholder agreements, due diligence, corporate restructures, and related corporate work. Strong drafting and negotiation skills: able to handle complex corporate documentation and cross-disciplinary transactions with minimal / no supervision. Commercial awareness and a client-focused mindset: able to translate legal risk into business advice and support strategic decision-making. Ability to work independently and as part of a collaborative multidisciplinary team, balancing legal, tax and finance aspects. Strong organisational skills, capable of managing multiple transactions and deadlines simultaneously. Comfortable working with clients and stakeholders, providing clear and practical advice under pressure. Ability to support senior management team and project lead in a proactive manner to meet deadlines and communicating project updates effectively. What You'll Get Top-tier, varied corporate work-exposure to high-value transactions in M&A, investments, exits, and restructuring across multiple sectors. Integrated advisory exposure-collaborate with experts across law, corporate finance, tax and communications for holistic deal support. Growth & progression-join a firm with rapid expansion, regular promotions, and clear opportunities for development. Hybrid working & flexibility-modern working arrangements, with office presence complemented by remote working days. Competitive benefits-attractive compensation, professional development support, and the chance to work in a highly entrepreneurial, fast-paced culture. Impact & variety-constant deal flow, varied clients and sectors, and the chance to work on everything from start-up investments to large M&A transactions. If you're a corporate solicitor looking for a dynamic, deal-driven environment where you'll work on high-value corporate transactions and grow with a leading multi-discipline advisory firm, this is the perfect next step. To express interest or find out more, contact Nicole Smith at or send your CV to Yolk Recruitment. All enquiries will be handled in strict confidence.
Jan 05, 2026
Full time
Corporate Solicitor Location: Bristol or Cardiff (Hybrid Working) Salary: Competitive, depending on experience Yolk Legal is delighted to be working with a high-growth, multi-disciplinary advisory group that combines legal, corporate finance, tax, and strategic communications to deliver a fully connected approach to transactions. With continued expansion across the group and a strong pipeline of deal activity, this is an exciting time to join a forward-thinking corporate team operating at the centre of a truly integrated dealmaking model. The corporate department is highly regarded for its commercially astute, solutions-led advice across mergers, acquisitions, and disposals, equity investments, group restructures, business sales, and shareholder arrangements. Working closely with the group corporate finance and tax specialists, the team offers clients a seamless multi-discipline service throughout the lifecycle of a transaction, focusing on ambitious SMEs, scaling businesses, and entrepreneurial management teams across a broad range of sectors. As part of their ongoing growth, the group is now looking to appoint a mid-level Associate Corporate Solicitor who can bring strong technical ability, commercial awareness, and the confidence to operate in a fast-moving, high-activity environment. What You'll Be Doing as a Corporate Solicitor Advising clients on a wide range of corporate and transactional matters: mergers & acquisitions (M&A), disposals, business sales, management buy-outs/buy-ins, investment raises, corporate restructures, shareholder/share-purchase agreements, share-option schemes, and business exit planning. Handling due diligence, deal-structuring, legal completion, and ensuring seamless integration of legal, tax, and finance advice as part of a "one-team" approach. Drafting, reviewing, and negotiating corporate documentation with no or minimal supervision: shareholder agreements, sale and purchase agreements, share purchase / share sale documentation, asset purchase / sale agreements, articles of association, option/share schemes, joint-venture agreements, and cross-border transaction contracts. Acting as a trusted legal advisor to clients-providing pragmatic, commercially focused advice that spans legal, tax and financial considerations. Collaborating closely with colleagues across corporate finance, tax, communications and accounting to deliver integrated advisory services to clients. Supporting business development by contributing to pitch materials, client proposals, corporate advisory mandates and building client relationships for repeat and long-term work. Managing multiple matters concurrently, meeting deadlines, and delivering high-quality legal output in a fast-paced, deal-driven environment. What We're Looking For Qualified solicitor (England & Wales) with substantial corporate experience PQE 3+ Demonstrable experience in M&A, business sales, shareholder agreements, due diligence, corporate restructures, and related corporate work. Strong drafting and negotiation skills: able to handle complex corporate documentation and cross-disciplinary transactions with minimal / no supervision. Commercial awareness and a client-focused mindset: able to translate legal risk into business advice and support strategic decision-making. Ability to work independently and as part of a collaborative multidisciplinary team, balancing legal, tax and finance aspects. Strong organisational skills, capable of managing multiple transactions and deadlines simultaneously. Comfortable working with clients and stakeholders, providing clear and practical advice under pressure. Ability to support senior management team and project lead in a proactive manner to meet deadlines and communicating project updates effectively. What You'll Get Top-tier, varied corporate work-exposure to high-value transactions in M&A, investments, exits, and restructuring across multiple sectors. Integrated advisory exposure-collaborate with experts across law, corporate finance, tax and communications for holistic deal support. Growth & progression-join a firm with rapid expansion, regular promotions, and clear opportunities for development. Hybrid working & flexibility-modern working arrangements, with office presence complemented by remote working days. Competitive benefits-attractive compensation, professional development support, and the chance to work in a highly entrepreneurial, fast-paced culture. Impact & variety-constant deal flow, varied clients and sectors, and the chance to work on everything from start-up investments to large M&A transactions. If you're a corporate solicitor looking for a dynamic, deal-driven environment where you'll work on high-value corporate transactions and grow with a leading multi-discipline advisory firm, this is the perfect next step. To express interest or find out more, contact Nicole Smith at or send your CV to Yolk Recruitment. All enquiries will be handled in strict confidence.
We are looking for a motivated Senior Customer Success Manager to join our growing commercial team in the EMEA region. ABOUT THE AVIATION GROUP: Our Aviation group delivers innovative software solutions that transform airport and operational management. Our products are trusted by global customers to improve efficiency, streamline operations, and enhance passenger experiences. As part of a global network of specialized software companies, our aviation teams operate with entrepreneurial agility while benefiting from shared expertise, innovation, and best practices across the wider Valsoft group. ABOUT VALSOFT CORP: Established in Canada in 2015, Valsoft has grown to a global portfolio of 118+ companies, acquiring and developing vertical market software companies, enabling each business to deliver the best mission critical solutions for customers in their respective industries. A key tenet of Valsoft's philosophy is to invest in well established businesses and foster an entrepreneurial environment that molds companies into leaders in their respective industries. Valsoft looks to buy, hold, and create value through long term partnerships with existing management. INVESTMENT APPROACH: Unlike private equity and venture capital firms, we are Entrepreneurs who Buy, Enhance and Grow Software Businesses. That's right; we don't sell businesses. We form a strategic alliance with existing management teams. We recognize the dedication and perseverance required to create a firm and place a premium on customers' and workers' well being over short term goals. CULTURE: Valsoft is more than just a place to work; we're a team. We mean it when we say people are our greatest assets, so investing in them is our number one priority. We create an environment where our employees feel first day on the job excitement, day after day, creating a culture of high performers and collaboration. We celebrate our milestones, and we're proud of them. We Dream Big, Stay Humble, and Stay Hungry. We are seeking an enthusiastic and results driven Senior Customer Success Manager to help support and grow key customers of our aviation companies (Quantum, Zafire) across the EMEA region. This role is ideal for someone with a passion for technology and aviation who enjoys building relationships, identifying new business opportunities, and supporting clients in achieving their operational goals through innovative software solutions. You will work closely with the Sales, Professional Services and Product teams to optimise customer retention, satisfaction, and drive upsell and cross sell initiatives for key customers. Key Responsibilities Customer Relationship Management Serve as the primary point of contact and trusted advisor for assigned aviation customers. Develop strong, long term customer relationships at both operational and executive levels. Conduct regular business reviews to monitor adoption, performance, and value realisation. Customer Retention & Success Metrics Drive high customer satisfaction and NPS performance across the portfolio. Ensure timely renewals and proactively mitigate risks to retention. Monitor customer health scores and take strategic actions to improve engagement. Revenue Growth (Cross Sell & Upsell) Identify opportunities for value expansion within existing accounts. Collaborate with Sales teams to propose relevant solutions and services. Meet and exceed assigned revenue expansion targets. Product & Business Understanding Build deep expertise in aviation operations and how customers use our products. Understand customer workflows, operational challenges, and industry regulations. Future Product Responsibilities Gather customer requirements and translate them into structured PRD documentation. Work closely with Product Managers and Development teams to prioritise and implement enhancements. Act as the customer advocate internally - ensuring product decisions reflect real world needs. Operational Excellence Manage onboarding, training, and adoption programs for new customers or product expansions. Track KPIs (usage, adoption, NPS, renewal performance, revenue expansion). Maintain accurate customer records in CRM and CS tools. Cross Functional Collaboration Work closely with Support, Product, Sales, and Engineering teams to resolve issues and deliver a seamless customer experience. Communicate customer insights, trends, and risks to leadership. REQUIRED / MINIMUM QUALIFICATIONS Bachelor's degree in Business, Marketing, or a related field (or equivalent practical experience) 3+ years of experience in customer success or account management Strong communication and presentation skills Confidence in engaging with clients across multiple channels (phone, email, events, virtual meetings) Experience with CRM systems (e.g., HubSpot) Highly organized with a strong attention to detail and a proactive mindset Fluent in English (additional European languages are an asset) ADDITIONAL OR PREFERRED QUALIFICATIONS Experience in the aviation, software, or SaaS sectors Familiarity with sales in technical or operational environments Understanding of airport or logistics operations is a plus Willingness to travel within the EMEA region for client visits or events Team oriented, ambitious, and eager to grow within an international organization Benefits Join a global aviation software group with a local, collaborative culture Professional development and international career growth opportunities Work with cutting edge technology that shapes airport operations Supportive and dynamic team environment Hybrid or remote flexibility depending on location Ready to join a collaborative and innovative team where you can make an immediate impact? We thank all applicants for their interest; however, only those candidates selected for an interview will be contacted.
Jan 03, 2026
Full time
We are looking for a motivated Senior Customer Success Manager to join our growing commercial team in the EMEA region. ABOUT THE AVIATION GROUP: Our Aviation group delivers innovative software solutions that transform airport and operational management. Our products are trusted by global customers to improve efficiency, streamline operations, and enhance passenger experiences. As part of a global network of specialized software companies, our aviation teams operate with entrepreneurial agility while benefiting from shared expertise, innovation, and best practices across the wider Valsoft group. ABOUT VALSOFT CORP: Established in Canada in 2015, Valsoft has grown to a global portfolio of 118+ companies, acquiring and developing vertical market software companies, enabling each business to deliver the best mission critical solutions for customers in their respective industries. A key tenet of Valsoft's philosophy is to invest in well established businesses and foster an entrepreneurial environment that molds companies into leaders in their respective industries. Valsoft looks to buy, hold, and create value through long term partnerships with existing management. INVESTMENT APPROACH: Unlike private equity and venture capital firms, we are Entrepreneurs who Buy, Enhance and Grow Software Businesses. That's right; we don't sell businesses. We form a strategic alliance with existing management teams. We recognize the dedication and perseverance required to create a firm and place a premium on customers' and workers' well being over short term goals. CULTURE: Valsoft is more than just a place to work; we're a team. We mean it when we say people are our greatest assets, so investing in them is our number one priority. We create an environment where our employees feel first day on the job excitement, day after day, creating a culture of high performers and collaboration. We celebrate our milestones, and we're proud of them. We Dream Big, Stay Humble, and Stay Hungry. We are seeking an enthusiastic and results driven Senior Customer Success Manager to help support and grow key customers of our aviation companies (Quantum, Zafire) across the EMEA region. This role is ideal for someone with a passion for technology and aviation who enjoys building relationships, identifying new business opportunities, and supporting clients in achieving their operational goals through innovative software solutions. You will work closely with the Sales, Professional Services and Product teams to optimise customer retention, satisfaction, and drive upsell and cross sell initiatives for key customers. Key Responsibilities Customer Relationship Management Serve as the primary point of contact and trusted advisor for assigned aviation customers. Develop strong, long term customer relationships at both operational and executive levels. Conduct regular business reviews to monitor adoption, performance, and value realisation. Customer Retention & Success Metrics Drive high customer satisfaction and NPS performance across the portfolio. Ensure timely renewals and proactively mitigate risks to retention. Monitor customer health scores and take strategic actions to improve engagement. Revenue Growth (Cross Sell & Upsell) Identify opportunities for value expansion within existing accounts. Collaborate with Sales teams to propose relevant solutions and services. Meet and exceed assigned revenue expansion targets. Product & Business Understanding Build deep expertise in aviation operations and how customers use our products. Understand customer workflows, operational challenges, and industry regulations. Future Product Responsibilities Gather customer requirements and translate them into structured PRD documentation. Work closely with Product Managers and Development teams to prioritise and implement enhancements. Act as the customer advocate internally - ensuring product decisions reflect real world needs. Operational Excellence Manage onboarding, training, and adoption programs for new customers or product expansions. Track KPIs (usage, adoption, NPS, renewal performance, revenue expansion). Maintain accurate customer records in CRM and CS tools. Cross Functional Collaboration Work closely with Support, Product, Sales, and Engineering teams to resolve issues and deliver a seamless customer experience. Communicate customer insights, trends, and risks to leadership. REQUIRED / MINIMUM QUALIFICATIONS Bachelor's degree in Business, Marketing, or a related field (or equivalent practical experience) 3+ years of experience in customer success or account management Strong communication and presentation skills Confidence in engaging with clients across multiple channels (phone, email, events, virtual meetings) Experience with CRM systems (e.g., HubSpot) Highly organized with a strong attention to detail and a proactive mindset Fluent in English (additional European languages are an asset) ADDITIONAL OR PREFERRED QUALIFICATIONS Experience in the aviation, software, or SaaS sectors Familiarity with sales in technical or operational environments Understanding of airport or logistics operations is a plus Willingness to travel within the EMEA region for client visits or events Team oriented, ambitious, and eager to grow within an international organization Benefits Join a global aviation software group with a local, collaborative culture Professional development and international career growth opportunities Work with cutting edge technology that shapes airport operations Supportive and dynamic team environment Hybrid or remote flexibility depending on location Ready to join a collaborative and innovative team where you can make an immediate impact? We thank all applicants for their interest; however, only those candidates selected for an interview will be contacted.
Corporate Solicitor Location: Bristol or Cardiff (Hybrid Working) Salary: Competitive, depending on experience Yolk Legal is delighted to be working with a high-growth, multi-disciplinary advisory group that combines legal, corporate finance, tax, and strategic communications to deliver a fully connected approach to transactions. With continued expansion across the group and a strong pipeline of deal activity, this is an exciting time to join a forward-thinking corporate team operating at the centre of a truly integrated dealmaking model. The corporate department is highly regarded for its commercially astute, solutions-led advice across mergers, acquisitions, and disposals, equity investments, group restructures, business sales, and shareholder arrangements. Working closely with the group corporate finance and tax specialists, the team offers clients a seamless multi-discipline service throughout the lifecycle of a transaction, focusing on ambitious SMEs, scaling businesses, and entrepreneurial management teams across a broad range of sectors. As part of their ongoing growth, the group is now looking to appoint a mid-level Associate Corporate Solicitor who can bring strong technical ability, commercial awareness, and the confidence to operate in a fast-moving, high-activity environment. What You'll Be Doing as a Corporate Solicitor Advising clients on a wide range of corporate and transactional matters: mergers & acquisitions (M&A), disposals, business sales, management buy-outs/buy-ins, investment raises, corporate restructures, shareholder/share-purchase agreements, share-option schemes, and business exit planning. Handling due diligence, deal-structuring, legal completion, and ensuring seamless integration of legal, tax, and finance advice as part of a "one-team" approach. Drafting, reviewing, and negotiating corporate documentation with no or minimal supervision: shareholder agreements, sale and purchase agreements, share purchase / share sale documentation, asset purchase / sale agreements, articles of association, option/share schemes, joint-venture agreements, and cross-border transaction contracts. Acting as a trusted legal advisor to clients- providing pragmatic, commercially focused advice that spans legal, tax and financial considerations. Collaborating closely with colleagues across corporate finance, tax, communications and accounting to deliver integrated advisory services to clients. Supporting business development by contributing to pitch materials, client proposals, corporate advisory mandates and building client relationships for repeat and long-term work. Managing multiple matters concurrently, meeting deadlines, and delivering high-quality legal output in a fast-paced, deal-driven environment. What We're Looking For Qualified solicitor (England & Wales) with substantial corporate experience PQE 3+ Demonstrable experience in M&A, business sales, shareholder agreements, due diligence, corporate restructures, and related corporate work. Strong drafting and negotiation skills: able to handle complex corporate documentation and cross-disciplinary transactions with minimal / no supervision. Commercial awareness and a client-focused mindset: able to translate legal risk into business advice and support strategic decision-making. Ability to work independently and as part of a collaborative multidisciplinary team, balancing legal, tax and finance aspects. Strong organisational skills, capable of managing multiple transactions and deadlines simultaneously. Comfortable working with clients and stakeholders, providing clear and practical advice under pressure. Ability to support senior management team and project lead in a proactive manner to meet deadlines and communicating project updates effectively. What You'll Get Top-tier, varied corporate work- exposure to high-value transactions in M&A, investments, exits, and restructuring across multiple sectors. Integrated advisory exposure- collaborate with experts across law, corporate finance, tax and communications for holistic deal support. Growth & progression- join a firm with rapid expansion, regular promotions, and clear opportunities for development. Hybrid working & flexibility- modern working arrangements, with office presence complemented by remote working days. Competitive benefits - attractive compensation, professional development support, and the chance to work in a highly entrepreneurial, fast-paced culture. Impact & variety- constant deal flow, varied clients and sectors, and the chance to work on everything from start-up investments to large M&A transactions. If you're a corporate solicitor looking for a dynamic, deal-driven environment where you'll work on high-value corporate transactions and grow with a leading multi-discipline advisory firm, this is the perfect next step. To express interest or find out more, contact Nicole Smith at (phone number removed) or send your CV to Yolk Recruitment. All enquiries will be handled in strict confidence.
Jan 02, 2026
Full time
Corporate Solicitor Location: Bristol or Cardiff (Hybrid Working) Salary: Competitive, depending on experience Yolk Legal is delighted to be working with a high-growth, multi-disciplinary advisory group that combines legal, corporate finance, tax, and strategic communications to deliver a fully connected approach to transactions. With continued expansion across the group and a strong pipeline of deal activity, this is an exciting time to join a forward-thinking corporate team operating at the centre of a truly integrated dealmaking model. The corporate department is highly regarded for its commercially astute, solutions-led advice across mergers, acquisitions, and disposals, equity investments, group restructures, business sales, and shareholder arrangements. Working closely with the group corporate finance and tax specialists, the team offers clients a seamless multi-discipline service throughout the lifecycle of a transaction, focusing on ambitious SMEs, scaling businesses, and entrepreneurial management teams across a broad range of sectors. As part of their ongoing growth, the group is now looking to appoint a mid-level Associate Corporate Solicitor who can bring strong technical ability, commercial awareness, and the confidence to operate in a fast-moving, high-activity environment. What You'll Be Doing as a Corporate Solicitor Advising clients on a wide range of corporate and transactional matters: mergers & acquisitions (M&A), disposals, business sales, management buy-outs/buy-ins, investment raises, corporate restructures, shareholder/share-purchase agreements, share-option schemes, and business exit planning. Handling due diligence, deal-structuring, legal completion, and ensuring seamless integration of legal, tax, and finance advice as part of a "one-team" approach. Drafting, reviewing, and negotiating corporate documentation with no or minimal supervision: shareholder agreements, sale and purchase agreements, share purchase / share sale documentation, asset purchase / sale agreements, articles of association, option/share schemes, joint-venture agreements, and cross-border transaction contracts. Acting as a trusted legal advisor to clients- providing pragmatic, commercially focused advice that spans legal, tax and financial considerations. Collaborating closely with colleagues across corporate finance, tax, communications and accounting to deliver integrated advisory services to clients. Supporting business development by contributing to pitch materials, client proposals, corporate advisory mandates and building client relationships for repeat and long-term work. Managing multiple matters concurrently, meeting deadlines, and delivering high-quality legal output in a fast-paced, deal-driven environment. What We're Looking For Qualified solicitor (England & Wales) with substantial corporate experience PQE 3+ Demonstrable experience in M&A, business sales, shareholder agreements, due diligence, corporate restructures, and related corporate work. Strong drafting and negotiation skills: able to handle complex corporate documentation and cross-disciplinary transactions with minimal / no supervision. Commercial awareness and a client-focused mindset: able to translate legal risk into business advice and support strategic decision-making. Ability to work independently and as part of a collaborative multidisciplinary team, balancing legal, tax and finance aspects. Strong organisational skills, capable of managing multiple transactions and deadlines simultaneously. Comfortable working with clients and stakeholders, providing clear and practical advice under pressure. Ability to support senior management team and project lead in a proactive manner to meet deadlines and communicating project updates effectively. What You'll Get Top-tier, varied corporate work- exposure to high-value transactions in M&A, investments, exits, and restructuring across multiple sectors. Integrated advisory exposure- collaborate with experts across law, corporate finance, tax and communications for holistic deal support. Growth & progression- join a firm with rapid expansion, regular promotions, and clear opportunities for development. Hybrid working & flexibility- modern working arrangements, with office presence complemented by remote working days. Competitive benefits - attractive compensation, professional development support, and the chance to work in a highly entrepreneurial, fast-paced culture. Impact & variety- constant deal flow, varied clients and sectors, and the chance to work on everything from start-up investments to large M&A transactions. If you're a corporate solicitor looking for a dynamic, deal-driven environment where you'll work on high-value corporate transactions and grow with a leading multi-discipline advisory firm, this is the perfect next step. To express interest or find out more, contact Nicole Smith at (phone number removed) or send your CV to Yolk Recruitment. All enquiries will be handled in strict confidence.
Jones Lang LaSalle Incorporated
Burgess Hill, Sussex
Centre Manager page is loaded Centre Managerremote type: On-sitelocations: West Sussex, GBRtime type: Full timeposted on: Posted Todayjob requisition id: REQ474203 JLL empowers you to shape a brighter way .Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.Market Place Shopping Centre is a vital community hub on Burgess Hill's main street, serving as both a retail destination and social gathering place for local residents in West Sussex. The centre combines retail outlets and coffee shops that attract regular visitors who rely on it for daily needs and community connections.With new letting negotiations currently underway, Market Place is demonstrating continued growth and attractiveness to prospective tenants. This expansion reflects confidence in the centre's established role as a thriving community cornerstone.As part of the onsite team working alongside security and cleaning personnel, you'll help maintain the safe, welcoming environment that makes Market Place special to Burgess Hill residents. The collaborative approach between all staff ensures visitors feel secure and comfortable, whether running errands, meeting friends, or enjoying the social atmosphere.Your role contributes to preserving the high operational standards that both regular visitors and potential new tenants value, supporting Market Place's continued success as Burgess Hill's central meeting point and important community asset.We are looking for a dynamic and experienced Facilities or Shopping Centre Manager to lead the day-to-day operations of this prestigious shopping centre.The successful candidate will have a passion for delivering exceptional customer experiences and thrives in a fast-paced environment.Reporting to the FM Lead, the Facilities or Shopping Centre Manager will be responsible for the following key themes: Leadership and Team Management Lead and inspire the onsite team, line management of direct team, communicate client vision to wider team Foster a culture of excellence, teamwork, and continuous improvement Develop and motivate team members, ensuring they have the necessary skills and resources to carry out their roles effectively Client Support and Asset Management Collaborate with the Asset Manager to support the delivery of strategies that enhance the shopping centre's performance and value Represent the clients' interests within the local community Stakeholder Engagement Build and maintain strong relationships with local stakeholders, including retailers, local authorities, community groups, local emergency services and customers Contribute to marketing engagement initiatives to enhance the shopping centre's reputation and community presence Service Charge Management Drive value for money by managing the service charge budget efficiently and transparently Review service providers' performance in conjunction with our PPO Team & internal procedures and review service provision to maximise service quality and minimise costs Ensure accurate financial reporting and provide updates and commentary via agreed reporting systems KPI's Establish and monitor KPIs, aligning them with the shopping centre's strategic objectives and clients PMA Regularly review performance against targets and take proactive measures to address any shortcomings Develop innovative initiatives to optimise performance, increase footfall, and enhance the centre's commercial success Onsite Health and Safety (H&S) Responsibility Ensure compliance with all relevant health and safety legislation, regulations, and best practices Implement and maintain effective occupational health and safety procedures, including risk assessments, incident reporting, and emergency planning vis JLL's Vision system Collaborate with external agencies and contractors to ensure a safe and secure environment for all stakeholders Qualifications and Skills Diploma in SCM, or Revo Place Management (preferred) Bachelor's degree in Business Administration, Real Estate, or related field (preferred) Proven experience in shopping centre or property management within the UK market Strong leadership and team management skills Excellent communication and interpersonal skills to effectively engage with stakeholders at all levels Sound financial acumen with experience in managing service charges Demonstrated ability to achieve KPIs and consistently deliver results In-depth knowledge of health and safety regulations and best practices Proficiency in using property management systems and softwareIf you have a passion for retail, a customer-centric approach, and the ability to drive success in a complex and dynamic environment, we invite you to submit your application. Location: On-site -West Sussex, GBRIf this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email or call + 44 ( 0 ) to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our page > I want to work for JLL. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy .At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit .
Jan 01, 2026
Full time
Centre Manager page is loaded Centre Managerremote type: On-sitelocations: West Sussex, GBRtime type: Full timeposted on: Posted Todayjob requisition id: REQ474203 JLL empowers you to shape a brighter way .Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.Market Place Shopping Centre is a vital community hub on Burgess Hill's main street, serving as both a retail destination and social gathering place for local residents in West Sussex. The centre combines retail outlets and coffee shops that attract regular visitors who rely on it for daily needs and community connections.With new letting negotiations currently underway, Market Place is demonstrating continued growth and attractiveness to prospective tenants. This expansion reflects confidence in the centre's established role as a thriving community cornerstone.As part of the onsite team working alongside security and cleaning personnel, you'll help maintain the safe, welcoming environment that makes Market Place special to Burgess Hill residents. The collaborative approach between all staff ensures visitors feel secure and comfortable, whether running errands, meeting friends, or enjoying the social atmosphere.Your role contributes to preserving the high operational standards that both regular visitors and potential new tenants value, supporting Market Place's continued success as Burgess Hill's central meeting point and important community asset.We are looking for a dynamic and experienced Facilities or Shopping Centre Manager to lead the day-to-day operations of this prestigious shopping centre.The successful candidate will have a passion for delivering exceptional customer experiences and thrives in a fast-paced environment.Reporting to the FM Lead, the Facilities or Shopping Centre Manager will be responsible for the following key themes: Leadership and Team Management Lead and inspire the onsite team, line management of direct team, communicate client vision to wider team Foster a culture of excellence, teamwork, and continuous improvement Develop and motivate team members, ensuring they have the necessary skills and resources to carry out their roles effectively Client Support and Asset Management Collaborate with the Asset Manager to support the delivery of strategies that enhance the shopping centre's performance and value Represent the clients' interests within the local community Stakeholder Engagement Build and maintain strong relationships with local stakeholders, including retailers, local authorities, community groups, local emergency services and customers Contribute to marketing engagement initiatives to enhance the shopping centre's reputation and community presence Service Charge Management Drive value for money by managing the service charge budget efficiently and transparently Review service providers' performance in conjunction with our PPO Team & internal procedures and review service provision to maximise service quality and minimise costs Ensure accurate financial reporting and provide updates and commentary via agreed reporting systems KPI's Establish and monitor KPIs, aligning them with the shopping centre's strategic objectives and clients PMA Regularly review performance against targets and take proactive measures to address any shortcomings Develop innovative initiatives to optimise performance, increase footfall, and enhance the centre's commercial success Onsite Health and Safety (H&S) Responsibility Ensure compliance with all relevant health and safety legislation, regulations, and best practices Implement and maintain effective occupational health and safety procedures, including risk assessments, incident reporting, and emergency planning vis JLL's Vision system Collaborate with external agencies and contractors to ensure a safe and secure environment for all stakeholders Qualifications and Skills Diploma in SCM, or Revo Place Management (preferred) Bachelor's degree in Business Administration, Real Estate, or related field (preferred) Proven experience in shopping centre or property management within the UK market Strong leadership and team management skills Excellent communication and interpersonal skills to effectively engage with stakeholders at all levels Sound financial acumen with experience in managing service charges Demonstrated ability to achieve KPIs and consistently deliver results In-depth knowledge of health and safety regulations and best practices Proficiency in using property management systems and softwareIf you have a passion for retail, a customer-centric approach, and the ability to drive success in a complex and dynamic environment, we invite you to submit your application. Location: On-site -West Sussex, GBRIf this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email or call + 44 ( 0 ) to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our page > I want to work for JLL. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy .At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit .
AI Solutions Specialist Department: PreSales Employment Type: Full Time Location: London Description At Sabio Group, we're dedicated to fostering an environment where employees thrive. Since 1998, we've built a dynamic culture that is both challenging and fun, driven by a team of ambitious, knowledgeable individuals who are passionate about leading the CX revolution. We're seeking creative, resourceful people to join our fast-growing organisation, where you'll have the opportunity to develop your skills and contribute to a culture of continuous learning. We work with some of the world's largest organisations across various industries, delivering exceptional digital customer experiences through our unique blend of expertise, technology, and insight. As one of Europe's fastest-growing providers of CX transformation solutions, we're committed to sustainability, diversity, and inclusion, ensuring our workforce reflects the diverse society we serve. Join us and help shape the future of customer experience. We are currently looking for a passionate and enthusiastic AI Solutions Specialist to join our team. We look for people with the right cultural fit having what it takes to drive our business forward. We also look for people who are keen to develop new knowledge and skills, because our growth is ultimately dependent on yours. You will play an important role in driving change within our business, joining a department that is continually on a journey of change. Role Purpose The AI Solutions Specialist is a key technical leader within Sabio's Pre sales function, driving the design and delivery of enterprise scale AI and CX solutions. You will act as a trusted advisor to clients, leading discovery workshops, validating architectures, and translating AI capability into measurable business outcomes. This role combines deep technical expertise with strong commercial acumen and executive level presentation skills, making you central to Sabio's success in competitive sales cycles. Key Responsibilities Lead discovery sessions with enterprise clients to uncover opportunities and map AI to business needs. Design and validate end to end AI and automation architectures, ensuring scalability, resilience, and security. Own technical & operational service responses for proposals, RFPs, and pitches, ensuring clarity and credibility. Deliver engaging demonstrations and presentations that showcase ROI and competitive advantage. Act as an AI authority during sales cycles, influencing deal strategy and client positioning. Partner with Solution Engineers on proofs of concept and demos under time s conditions. Provide customer and market insights to inform Sabio's product and proposition roadmap. Mentor junior and associate colleagues, building capability across the Pre sales team. Skills Knowledge and Expertise Expert level knowledge of Conversational AI, Generative AI, Agentic AI, and automation frameworks. Deep understanding of CCaaS/contact centre operations and digital CX transformation. Awareness of security, compliance, and integration considerations in enterprise deployments. Commercial and financial awareness, including ROI modelling and TCO analysis. Strong understanding of competitive landscape in AI/CX. Proven ability to translate complex architectures and organisational challenges into clear, measurable business outcomes. Confidence engaging with senior stakeholders, including C level executives. Strong influencing and negotiation skills within competitive sales cycles. Ability to balance technical depth with commercial positioning. Leadership skills to guide junior team members, drive AI enablement through the immediate Specialist team, and collaborate across functions. Resilience and adaptability in fast moving, high pressure environments. Technologies AI/Automation: Conversational AI platforms, Generative AI models (LLMs), Agentic AI frameworks, RPA toolsli> CCaaS: Genesys, Avaya, NICE, Five9, Amazon Connect. Cloud platforms: AWS, Azure, Google Cloud. Integration: APIs, microservices, middleware. Data: Advanced analytics, reporting, and modelling tools. Qualifications Significant experience in Presales, Solutions Consulting, or Technical Architecture. Proven track record in delivering AI enabled CX transformation projects. Bachelor's or Master's degree in Computer Science, AI, Engineering, or related discipline. (preferred) Preferred / Advantageous Certifications Advanced cloud certifications (AWS Solutions Architect, Azure AI Engineer Associate, GCP AI/ML Engineer). Vendor specific CX/CCaaS certifications (Genesys Cloud, Amazon Connect). Specialist AI/ML certifications (TensorFlow, Hugging Face, OpenAI, or equivalent) Benefits This is your chance to join a friendly and passionate team that will motivate you to learn and develop your career in the company. Remote/Flexible work Discovery Medical Aid Connectivity Allowance 15 days paid holiday a year- (this includes three Sabio days) Momentum EAP The Small Print Strictly No Agencies; any submission of resumes without prior request from Sabio Group will not be deemed as an introduction and therefore will not warrant an introduction fee. All applicants must have the right to work in the territory to which the role relates (UK & EU). Sabio Group are unable to offer sponsorship on any roles advertised.
Jan 01, 2026
Full time
AI Solutions Specialist Department: PreSales Employment Type: Full Time Location: London Description At Sabio Group, we're dedicated to fostering an environment where employees thrive. Since 1998, we've built a dynamic culture that is both challenging and fun, driven by a team of ambitious, knowledgeable individuals who are passionate about leading the CX revolution. We're seeking creative, resourceful people to join our fast-growing organisation, where you'll have the opportunity to develop your skills and contribute to a culture of continuous learning. We work with some of the world's largest organisations across various industries, delivering exceptional digital customer experiences through our unique blend of expertise, technology, and insight. As one of Europe's fastest-growing providers of CX transformation solutions, we're committed to sustainability, diversity, and inclusion, ensuring our workforce reflects the diverse society we serve. Join us and help shape the future of customer experience. We are currently looking for a passionate and enthusiastic AI Solutions Specialist to join our team. We look for people with the right cultural fit having what it takes to drive our business forward. We also look for people who are keen to develop new knowledge and skills, because our growth is ultimately dependent on yours. You will play an important role in driving change within our business, joining a department that is continually on a journey of change. Role Purpose The AI Solutions Specialist is a key technical leader within Sabio's Pre sales function, driving the design and delivery of enterprise scale AI and CX solutions. You will act as a trusted advisor to clients, leading discovery workshops, validating architectures, and translating AI capability into measurable business outcomes. This role combines deep technical expertise with strong commercial acumen and executive level presentation skills, making you central to Sabio's success in competitive sales cycles. Key Responsibilities Lead discovery sessions with enterprise clients to uncover opportunities and map AI to business needs. Design and validate end to end AI and automation architectures, ensuring scalability, resilience, and security. Own technical & operational service responses for proposals, RFPs, and pitches, ensuring clarity and credibility. Deliver engaging demonstrations and presentations that showcase ROI and competitive advantage. Act as an AI authority during sales cycles, influencing deal strategy and client positioning. Partner with Solution Engineers on proofs of concept and demos under time s conditions. Provide customer and market insights to inform Sabio's product and proposition roadmap. Mentor junior and associate colleagues, building capability across the Pre sales team. Skills Knowledge and Expertise Expert level knowledge of Conversational AI, Generative AI, Agentic AI, and automation frameworks. Deep understanding of CCaaS/contact centre operations and digital CX transformation. Awareness of security, compliance, and integration considerations in enterprise deployments. Commercial and financial awareness, including ROI modelling and TCO analysis. Strong understanding of competitive landscape in AI/CX. Proven ability to translate complex architectures and organisational challenges into clear, measurable business outcomes. Confidence engaging with senior stakeholders, including C level executives. Strong influencing and negotiation skills within competitive sales cycles. Ability to balance technical depth with commercial positioning. Leadership skills to guide junior team members, drive AI enablement through the immediate Specialist team, and collaborate across functions. Resilience and adaptability in fast moving, high pressure environments. Technologies AI/Automation: Conversational AI platforms, Generative AI models (LLMs), Agentic AI frameworks, RPA toolsli> CCaaS: Genesys, Avaya, NICE, Five9, Amazon Connect. Cloud platforms: AWS, Azure, Google Cloud. Integration: APIs, microservices, middleware. Data: Advanced analytics, reporting, and modelling tools. Qualifications Significant experience in Presales, Solutions Consulting, or Technical Architecture. Proven track record in delivering AI enabled CX transformation projects. Bachelor's or Master's degree in Computer Science, AI, Engineering, or related discipline. (preferred) Preferred / Advantageous Certifications Advanced cloud certifications (AWS Solutions Architect, Azure AI Engineer Associate, GCP AI/ML Engineer). Vendor specific CX/CCaaS certifications (Genesys Cloud, Amazon Connect). Specialist AI/ML certifications (TensorFlow, Hugging Face, OpenAI, or equivalent) Benefits This is your chance to join a friendly and passionate team that will motivate you to learn and develop your career in the company. Remote/Flexible work Discovery Medical Aid Connectivity Allowance 15 days paid holiday a year- (this includes three Sabio days) Momentum EAP The Small Print Strictly No Agencies; any submission of resumes without prior request from Sabio Group will not be deemed as an introduction and therefore will not warrant an introduction fee. All applicants must have the right to work in the territory to which the role relates (UK & EU). Sabio Group are unable to offer sponsorship on any roles advertised.
Aberdeen, Belfast, Birmingham, Bristol, Cambridge, Cardiff, Edinburgh, Gatwick, Glasgow, Guernsey, Ipswich, Isle of Man, Jersey, Leeds, Liverpool, London, Manchester, Milton Keynes, Newcastle, Nottingham, Port Talbot, Reading, Southampton, St Albans Business Line Job Type Permanent / FTC Date published 30-Sep-2025 Connect to your Industry An exciting opportunity to work in Deloitte's market leading Global Trade team. Deloitte is looking to recruit Managers to work within its Global Trade Advisory team, which sits within the Indirect Tax practice and is part of Deloitte's EMEA wide Centre of Excellence for Global Trade. As an identified super growth area within the firm, joining this team offers a fantastic opportunity for a passionate and dynamic professional to progress their career. As a Manager you will manage diverse projects for high profile clients, support exciting new business development opportunities, provide stewardship to develop junior members of the team and expand your horizons as you support businesses respond to topical issues, such as Brexit, and a significantly changed customs landscape, on a UK and global scale. Working in the Global Trade Advisory team you will work collaboratively with other tax and consulting teams, with Deloitte teams based overseas and/or directly on client sites, providing the chance to broaden knowledge and network, globally, on a regular basis. The Global Trade and broader Indirect Tax team has a reputation for being proactive, entrepreneurial, successful and fun to work in. It is growing at pace, providing an opportunity for the right candidate to progress quickly in a dynamic, fast paced environment, where people are recognised for their contribution and not time served. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte?It'show we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, whereverwe arein the world, welead the way,serve with integrity, take care of each other ,fosterinclusion, andcollaborate for measurable impact. These five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity The role will expose you to working with some of the largest, most recognisable brands and corporations across the globe. We boast a wealthy, rapidly increasing, portfolio of clients across all industries - from owner-managed businesses to large multinationals, operating within the consumer, industrial products, aerospace, automotive, energy and resources, technology/telecoms, financial services and public service sectors. As a Manager you will manage projects that support global clients manage their customs and trade footprint, from advising them on how to navigate the changes in customs and excise legislative requirements, supporting with the implementation of supply chain governance, operation and duty optimisation strategies, to engaging with HMRC to obtain rulings, repayments, authorisations and respond to audits. You will be expected to work with all grades, which will require you to undertake effective delegation, project planning, consultation and managing timescales so that project deliverables can be completed and signed-off in accordance with Deloitte's review processes. Global Trade regulation and requirements, particularly in the post-Brexit environment, are at the forefront of our clients' agendas and significantly impact their supply chains. As such, as part of the role, you will be required to build up a detailed, practical, understanding of our clients' business models, what markets they operate in and their future plans in order to provide the right support at the right time, and identify opportunities for further work. You will also be given access to further development support covering soft skills, advanced technical knowledge and commercial awareness through a programme of regular courses to help you continue to build your professional skills. As you are given the autonomy to establish your own contacts within a client and reach your own solutions your independence will be accelerated.It is up to you to take this independence and build your own network. Whilst autonomy is encouraged the team network will always be available when you need support and advice. Key responsibilities will include: Working on existing client engagements - Regularly reporting directly to a director or partner and undertaking account management, which includes responsibilities for take-on, delivery, billing and cash collection. Drafting and reviewing client advice (reports / memos / telcon advice / email notes of advice), running client workshops, meetings and training sessions. Assisting with developing less experienced staff with hands on advice and support. Assisting with deepening relationships with target clients/accounts and contributing to winning new work, including proposals and bid work. Input into development of new market opportunities locally, nationally and internationally with an opportunity to lead the market development of the new ideas. Working closely with colleagues in other parts of the firm. Having a broader perspective of potential issues encountered when managing diverse teams and the strategies to overcome them; having a clear understanding of the firm's commitment to creating a more inclusive culture. Connect to your skills and professional experience Customs experience working either in-house, in practice or at a Tax Authority, or equivalent. A sound technical background in all key areas of customs management and regulation (i.e. classification, valuation, origin and special procedures). A proven record of management attributes and skills including an ability to prioritise; meet deadlines; set clear, achievable, targets; monitor and update on progress; delegate effectively and work well with others. Outstanding communication (written and verbal) and inter-personal skills. The ability to be proactive, identify opportunities and take early responsibility. Excellent client facing, relationship building and business development skills, coupled with commercial awareness. Connect to your business - Tax Innovation and tax consultancy may not seem to go together, but that's exactly what you'll find at Deloitte. We're constantly seeking the new and working together to push the limits of what's possible. Discover a new kind of tax career that you can make your own. Tax Our comprehensive range of services encompasses everything from the completion of tax returns (corporation tax self-assessment) to complex consultancy assignments and strategic tax planning. We advise on corporate and general tax, international M&A, stamp tax, cross-border transfer pricing, reorganisations and reconstructions, and competent authority negotiations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "At Deloittewe work with some of the world's biggest and most prestigious businesses, because we're recognised for our expertise and insight. Every challenge, issue or opportunity has tax considerations - and so we give insightful and proactive advice to help clients navigate risk, complexity, and business-critical decisions." - Oliver, Tax "I really appreciate the learning opportunities at Deloitte, from formal training to knowledge gathering from colleagues." - Montine, Tax Our hybrid working policy You'll be based in UK Wide with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. Connect to your return to work opportunity . click apply for full job details
Jan 01, 2026
Full time
Aberdeen, Belfast, Birmingham, Bristol, Cambridge, Cardiff, Edinburgh, Gatwick, Glasgow, Guernsey, Ipswich, Isle of Man, Jersey, Leeds, Liverpool, London, Manchester, Milton Keynes, Newcastle, Nottingham, Port Talbot, Reading, Southampton, St Albans Business Line Job Type Permanent / FTC Date published 30-Sep-2025 Connect to your Industry An exciting opportunity to work in Deloitte's market leading Global Trade team. Deloitte is looking to recruit Managers to work within its Global Trade Advisory team, which sits within the Indirect Tax practice and is part of Deloitte's EMEA wide Centre of Excellence for Global Trade. As an identified super growth area within the firm, joining this team offers a fantastic opportunity for a passionate and dynamic professional to progress their career. As a Manager you will manage diverse projects for high profile clients, support exciting new business development opportunities, provide stewardship to develop junior members of the team and expand your horizons as you support businesses respond to topical issues, such as Brexit, and a significantly changed customs landscape, on a UK and global scale. Working in the Global Trade Advisory team you will work collaboratively with other tax and consulting teams, with Deloitte teams based overseas and/or directly on client sites, providing the chance to broaden knowledge and network, globally, on a regular basis. The Global Trade and broader Indirect Tax team has a reputation for being proactive, entrepreneurial, successful and fun to work in. It is growing at pace, providing an opportunity for the right candidate to progress quickly in a dynamic, fast paced environment, where people are recognised for their contribution and not time served. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte?It'show we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, whereverwe arein the world, welead the way,serve with integrity, take care of each other ,fosterinclusion, andcollaborate for measurable impact. These five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity The role will expose you to working with some of the largest, most recognisable brands and corporations across the globe. We boast a wealthy, rapidly increasing, portfolio of clients across all industries - from owner-managed businesses to large multinationals, operating within the consumer, industrial products, aerospace, automotive, energy and resources, technology/telecoms, financial services and public service sectors. As a Manager you will manage projects that support global clients manage their customs and trade footprint, from advising them on how to navigate the changes in customs and excise legislative requirements, supporting with the implementation of supply chain governance, operation and duty optimisation strategies, to engaging with HMRC to obtain rulings, repayments, authorisations and respond to audits. You will be expected to work with all grades, which will require you to undertake effective delegation, project planning, consultation and managing timescales so that project deliverables can be completed and signed-off in accordance with Deloitte's review processes. Global Trade regulation and requirements, particularly in the post-Brexit environment, are at the forefront of our clients' agendas and significantly impact their supply chains. As such, as part of the role, you will be required to build up a detailed, practical, understanding of our clients' business models, what markets they operate in and their future plans in order to provide the right support at the right time, and identify opportunities for further work. You will also be given access to further development support covering soft skills, advanced technical knowledge and commercial awareness through a programme of regular courses to help you continue to build your professional skills. As you are given the autonomy to establish your own contacts within a client and reach your own solutions your independence will be accelerated.It is up to you to take this independence and build your own network. Whilst autonomy is encouraged the team network will always be available when you need support and advice. Key responsibilities will include: Working on existing client engagements - Regularly reporting directly to a director or partner and undertaking account management, which includes responsibilities for take-on, delivery, billing and cash collection. Drafting and reviewing client advice (reports / memos / telcon advice / email notes of advice), running client workshops, meetings and training sessions. Assisting with developing less experienced staff with hands on advice and support. Assisting with deepening relationships with target clients/accounts and contributing to winning new work, including proposals and bid work. Input into development of new market opportunities locally, nationally and internationally with an opportunity to lead the market development of the new ideas. Working closely with colleagues in other parts of the firm. Having a broader perspective of potential issues encountered when managing diverse teams and the strategies to overcome them; having a clear understanding of the firm's commitment to creating a more inclusive culture. Connect to your skills and professional experience Customs experience working either in-house, in practice or at a Tax Authority, or equivalent. A sound technical background in all key areas of customs management and regulation (i.e. classification, valuation, origin and special procedures). A proven record of management attributes and skills including an ability to prioritise; meet deadlines; set clear, achievable, targets; monitor and update on progress; delegate effectively and work well with others. Outstanding communication (written and verbal) and inter-personal skills. The ability to be proactive, identify opportunities and take early responsibility. Excellent client facing, relationship building and business development skills, coupled with commercial awareness. Connect to your business - Tax Innovation and tax consultancy may not seem to go together, but that's exactly what you'll find at Deloitte. We're constantly seeking the new and working together to push the limits of what's possible. Discover a new kind of tax career that you can make your own. Tax Our comprehensive range of services encompasses everything from the completion of tax returns (corporation tax self-assessment) to complex consultancy assignments and strategic tax planning. We advise on corporate and general tax, international M&A, stamp tax, cross-border transfer pricing, reorganisations and reconstructions, and competent authority negotiations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "At Deloittewe work with some of the world's biggest and most prestigious businesses, because we're recognised for our expertise and insight. Every challenge, issue or opportunity has tax considerations - and so we give insightful and proactive advice to help clients navigate risk, complexity, and business-critical decisions." - Oliver, Tax "I really appreciate the learning opportunities at Deloitte, from formal training to knowledge gathering from colleagues." - Montine, Tax Our hybrid working policy You'll be based in UK Wide with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. Connect to your return to work opportunity . click apply for full job details
Principal Solution Consultant Department: Microsoft Employment Type: Permanent Location: Remote, UK Description As the Principal Solution Consultant, you will work alongside Industry Leads, Business Development and Account Managers, Solution Managers, Solution Leads and Practice Leads (PL) and own the detailing of the multi domain solutions for our clients. You must have a solid understanding of the challenges and opportunities that our clients are facing within themselves and within their industry, and how these can be addressed using emerging technologies and cloud services across the following domains: Modern Workplace: AI & Automation: Copilot and Power Platform Business Change and Adoption Contact and Collaboration: Voice and Contact Centre Employee Experience: Endpoint, M365 and Viva Cloud Native Platforms: Azure, AWS and Private Cloud Security Practice: M365, Fortinet, SOC, SIEM, etc. Software Engineering: AppDev and Data & AI This should be combined with experience and high level understanding of large scale cloud solutions architecture, novel commercial and delivery models, helping clients transforming into an AI powered, cloud first business, developing new services using digital, becoming more agile and resilient. We are looking for candidates who have a broad set of technology, delivery, and commercial skills, who can demonstrate an ability to shape our client's transformation agenda, innovation roadmaps and new operating models. Key Responsibilities Client facing: Build a meaningful understanding of each industry's prevalent business and technology challenges and opportunities. Continually engage our client's C suite and heads of services to discover their business requirements (i.e. opportunities, threats and challenges) and use this information to assist in the identification of potential sales, solutions and capabilities pull through from Nasstar. Align their business goals and imperatives with well formed technology roadmaps powered by Microsoft and AWS cloud technologies and services. Provide client advisory services and thought leadership to your industry accounts broadly. Growth forecasting and planning: Uncover transformation opportunities across cloud, AI and other emergent technologies. Build sales opportunity pipelines in line with Nasstar's annual growth targets. Increase our share of wallet with key clients in your aligned industries. Solutioning of large and complex deals: Develop and describe compelling value propositions in response to the client's requirements, informing win strategies and calling out Nasstar unique selling points (USPs) and proof points using our Polaris Framework and ICC capabilities. Shape the end to end solutions with the right business value for the client, at the right price point, with the right commercial construct, and appropriate risk profile. Shape the end to end solution with the right technologies and delivery methods, to drive the transformation required by our clients. Deliver concise and impactful presentations on the value propositions and technical topics in front of a senior audience, including C Levels. Direct the Solution Managers and Leads on scoping the technical solutions, estimates and delivery approaches that best fit the ways of working which is specific to each client. Direct the Solution Architects on scoping the managed services solutions, estimates and delivery approaches that best fit the ways of working which is specific to each client. Where required, lead the proposal and statements of work development and guide this through the relevant reviews, approval, and contracting workflows, seeking buy in from PLs and PMO from concept to deal closure. Lead peer reviews with Nasstar and client stakeholders to gain solution and delivery approach approval and sign off, ensuring the solution is commercially sound. Portfolio and industry PoV development: Develop and describe compelling industry points of view and inform Nasstar's portfolio on the potential of industry solutions. Develop and describe value propositions in response to the industry requirements, informing win strategies and calling out Nasstar unique selling points (USPs) and proof points using our Polaris Framework and ICC capabilities. Growth and personal development: Stay educated on new and emerging transformation approaches and methodologies. Be a lead contributor to Nasstar's Communities of Practice for the purpose of developing and sharing relevant transformation / delivery approaches, processes and standards. Understand the strategic direction set by Nasstar leadership, as it relates to team goals. Skills, Knowledge and Expertise Minimum of 10 years of delivering transformational programmes/projects, including scope that includes managed services and outsourcing. Microsoft specific Data & AI skills / background, i.e. Fabric & Foundry. Extensive experience in project delivery methodologies (agile, waterfall) and client account delivery management. Minimum of 10 years lead large scale solutions using the Microsoft or AWS cloud technologies and services and other technology services. Certifications (desirable, ideally Architectural qualifications such as Togaf or similar, ITIL, Cloud technologies at a fundamental level e.g. AZ900, DP900). Benefits What you can expect from us: At Nasstar, we know the importance of looking after our employees - after all, it's the team that underpins our business! In addition to a competitive salary, supportive teams, and a real opportunity to progress in your career with a forward thinking organisation, our benefits package includes: 25 days' holiday (excluding bank holidays) + Your Birthday Off Flexible working - it's important to maintain a work/life balance, as such, we will consider any written request for flexible working Virtual working - we practice what we preach and empower our people to work remotely Top tech - Leading services and solutions aren't just for our clients; we supply best of breed software and hardware for all our staff too 4x annual salary life assurance Health cash plan Retail discounts and other perks from major brands
Jan 01, 2026
Full time
Principal Solution Consultant Department: Microsoft Employment Type: Permanent Location: Remote, UK Description As the Principal Solution Consultant, you will work alongside Industry Leads, Business Development and Account Managers, Solution Managers, Solution Leads and Practice Leads (PL) and own the detailing of the multi domain solutions for our clients. You must have a solid understanding of the challenges and opportunities that our clients are facing within themselves and within their industry, and how these can be addressed using emerging technologies and cloud services across the following domains: Modern Workplace: AI & Automation: Copilot and Power Platform Business Change and Adoption Contact and Collaboration: Voice and Contact Centre Employee Experience: Endpoint, M365 and Viva Cloud Native Platforms: Azure, AWS and Private Cloud Security Practice: M365, Fortinet, SOC, SIEM, etc. Software Engineering: AppDev and Data & AI This should be combined with experience and high level understanding of large scale cloud solutions architecture, novel commercial and delivery models, helping clients transforming into an AI powered, cloud first business, developing new services using digital, becoming more agile and resilient. We are looking for candidates who have a broad set of technology, delivery, and commercial skills, who can demonstrate an ability to shape our client's transformation agenda, innovation roadmaps and new operating models. Key Responsibilities Client facing: Build a meaningful understanding of each industry's prevalent business and technology challenges and opportunities. Continually engage our client's C suite and heads of services to discover their business requirements (i.e. opportunities, threats and challenges) and use this information to assist in the identification of potential sales, solutions and capabilities pull through from Nasstar. Align their business goals and imperatives with well formed technology roadmaps powered by Microsoft and AWS cloud technologies and services. Provide client advisory services and thought leadership to your industry accounts broadly. Growth forecasting and planning: Uncover transformation opportunities across cloud, AI and other emergent technologies. Build sales opportunity pipelines in line with Nasstar's annual growth targets. Increase our share of wallet with key clients in your aligned industries. Solutioning of large and complex deals: Develop and describe compelling value propositions in response to the client's requirements, informing win strategies and calling out Nasstar unique selling points (USPs) and proof points using our Polaris Framework and ICC capabilities. Shape the end to end solutions with the right business value for the client, at the right price point, with the right commercial construct, and appropriate risk profile. Shape the end to end solution with the right technologies and delivery methods, to drive the transformation required by our clients. Deliver concise and impactful presentations on the value propositions and technical topics in front of a senior audience, including C Levels. Direct the Solution Managers and Leads on scoping the technical solutions, estimates and delivery approaches that best fit the ways of working which is specific to each client. Direct the Solution Architects on scoping the managed services solutions, estimates and delivery approaches that best fit the ways of working which is specific to each client. Where required, lead the proposal and statements of work development and guide this through the relevant reviews, approval, and contracting workflows, seeking buy in from PLs and PMO from concept to deal closure. Lead peer reviews with Nasstar and client stakeholders to gain solution and delivery approach approval and sign off, ensuring the solution is commercially sound. Portfolio and industry PoV development: Develop and describe compelling industry points of view and inform Nasstar's portfolio on the potential of industry solutions. Develop and describe value propositions in response to the industry requirements, informing win strategies and calling out Nasstar unique selling points (USPs) and proof points using our Polaris Framework and ICC capabilities. Growth and personal development: Stay educated on new and emerging transformation approaches and methodologies. Be a lead contributor to Nasstar's Communities of Practice for the purpose of developing and sharing relevant transformation / delivery approaches, processes and standards. Understand the strategic direction set by Nasstar leadership, as it relates to team goals. Skills, Knowledge and Expertise Minimum of 10 years of delivering transformational programmes/projects, including scope that includes managed services and outsourcing. Microsoft specific Data & AI skills / background, i.e. Fabric & Foundry. Extensive experience in project delivery methodologies (agile, waterfall) and client account delivery management. Minimum of 10 years lead large scale solutions using the Microsoft or AWS cloud technologies and services and other technology services. Certifications (desirable, ideally Architectural qualifications such as Togaf or similar, ITIL, Cloud technologies at a fundamental level e.g. AZ900, DP900). Benefits What you can expect from us: At Nasstar, we know the importance of looking after our employees - after all, it's the team that underpins our business! In addition to a competitive salary, supportive teams, and a real opportunity to progress in your career with a forward thinking organisation, our benefits package includes: 25 days' holiday (excluding bank holidays) + Your Birthday Off Flexible working - it's important to maintain a work/life balance, as such, we will consider any written request for flexible working Virtual working - we practice what we preach and empower our people to work remotely Top tech - Leading services and solutions aren't just for our clients; we supply best of breed software and hardware for all our staff too 4x annual salary life assurance Health cash plan Retail discounts and other perks from major brands
Senior Citrix Engineer page is loaded Senior Citrix Engineerlocations: Basildon, UK: Remote - UKtime type: Full timeposted on: Posted Todayjob requisition id: R38266As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology. Job Description SS&C GIDS - Job Advert Template About SS&C Technologies SS&C is a global provider of investment, financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare organizations, from the world's largest institutions to local firms, manage and account for their investments using SS&C's products and services. Job Description SS&C GIDS SS&C is the largest global investor service provider, servicing more than 55 million investors. Continually investing in global technology and services across the spectrum of distribution channels including: Asset Managers, Financial Advisors, Wealth Managers and large financial institutions such as Banks and Insurers. Investor servicing is offered in many different countries, including the U.S., Canada, U.K., Ireland, Luxembourg, Australia, Hong Kong and Singapore. SS&C also services mutual fund structures in many other fund domiciles.Global Investor and Distribution Solutions (GIDS) is the business unit offering this role. GIDS delivers global omni-channel investor servicing, including contact centre, using digital services. About the Role SS&C Technologies is seeking a highly skilled and experienced Senior Citrix Engineer to join our team. The ideal candidate will be responsible for the design, implementation, and maintenance of our Citrix infrastructure. This role demands deep technical expertise, strong problem-solving skills, and the ability to work in a fast-paced environment. Your Responsibilities Design and implement Citrix solutions to meet business requirements Manage a variety of Citrix Virtual Apps & Desktops environments, including Citrix DaaS, to ensure high availability and performance Support, configure, and maintain Citrix Gateway services and NetScalers Provide advanced troubleshooting and support for Citrix infrastructure issues and implement solutions to prevent recurrence. Collaborate with IT support teams to resolve technical problems and improve system reliability Develop automated processes to enhance operational efficiency and reduce manual interventions utilizing tools like Packer, Terraform, SaltStack, and Chocolatey Implement security best practices and ensure compliance with relevant regulations Identify opportunities for process improvements and implement best practices to enhance the Citrix environment Create and maintain detailed documentation for Citrix environments/Provide training and mentorship to junior team members and IT staff Lead and manage Citrix-related projects from planning to execution, working closely with stakeholders to ensure successful delivery Your Experience Education: + Bachelor's degree in computer science, Information Technology, or a related field. + Relevant certifications are a plus. Experience: + Minimum of 5-7 years of experience in designing, implementing, and maintaining Citrix environments. Technical Skills: + Proficiency in Citrix Virtual Apps & Desktops environments, including Citrix DaaS. + Strong understanding of Citrix NetScalers & Citrix Cloud Gateway Service. + Solid knowledge of Windows Server operating systems and Active Directory. + Experience with virtualization technologies such as VMware or Hyper-V. + Understanding of networking concepts and protocols (TCP/IP, DNS, DHCP, etc.). + Experience with scripting and automation tools to solve business problems (PowerShell, Python, etc ). Soft Skills: + Excellent problem-solving and analytical skills + Strong communication and interpersonal skills + Ability to work independently and as part of a team + Detail-oriented with strong organizational skills + Ability to manage multiple tasks and projects simultaneously EEO Statement / Non-agency Disclosure We encourage applications from people of all backgrounds and particularly welcome applications from under-represented groups, to enable us to bring a diversity of perspectives to our thinking and conversation. It's important to us that we strive to have a workforce that is diverse in the widest sense.Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. Background Checks All offers of employment at SS&C are subject to background verification checks, including 5-year employment history, proof of eligibility to work in hiring location, proof of address, credit check and criminal record check (where permitted by local law). The accuracy of all information you submit as part of your application is vital and may be used as part of the background checking process should you be successful.Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.
Jan 01, 2026
Full time
Senior Citrix Engineer page is loaded Senior Citrix Engineerlocations: Basildon, UK: Remote - UKtime type: Full timeposted on: Posted Todayjob requisition id: R38266As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology. Job Description SS&C GIDS - Job Advert Template About SS&C Technologies SS&C is a global provider of investment, financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare organizations, from the world's largest institutions to local firms, manage and account for their investments using SS&C's products and services. Job Description SS&C GIDS SS&C is the largest global investor service provider, servicing more than 55 million investors. Continually investing in global technology and services across the spectrum of distribution channels including: Asset Managers, Financial Advisors, Wealth Managers and large financial institutions such as Banks and Insurers. Investor servicing is offered in many different countries, including the U.S., Canada, U.K., Ireland, Luxembourg, Australia, Hong Kong and Singapore. SS&C also services mutual fund structures in many other fund domiciles.Global Investor and Distribution Solutions (GIDS) is the business unit offering this role. GIDS delivers global omni-channel investor servicing, including contact centre, using digital services. About the Role SS&C Technologies is seeking a highly skilled and experienced Senior Citrix Engineer to join our team. The ideal candidate will be responsible for the design, implementation, and maintenance of our Citrix infrastructure. This role demands deep technical expertise, strong problem-solving skills, and the ability to work in a fast-paced environment. Your Responsibilities Design and implement Citrix solutions to meet business requirements Manage a variety of Citrix Virtual Apps & Desktops environments, including Citrix DaaS, to ensure high availability and performance Support, configure, and maintain Citrix Gateway services and NetScalers Provide advanced troubleshooting and support for Citrix infrastructure issues and implement solutions to prevent recurrence. Collaborate with IT support teams to resolve technical problems and improve system reliability Develop automated processes to enhance operational efficiency and reduce manual interventions utilizing tools like Packer, Terraform, SaltStack, and Chocolatey Implement security best practices and ensure compliance with relevant regulations Identify opportunities for process improvements and implement best practices to enhance the Citrix environment Create and maintain detailed documentation for Citrix environments/Provide training and mentorship to junior team members and IT staff Lead and manage Citrix-related projects from planning to execution, working closely with stakeholders to ensure successful delivery Your Experience Education: + Bachelor's degree in computer science, Information Technology, or a related field. + Relevant certifications are a plus. Experience: + Minimum of 5-7 years of experience in designing, implementing, and maintaining Citrix environments. Technical Skills: + Proficiency in Citrix Virtual Apps & Desktops environments, including Citrix DaaS. + Strong understanding of Citrix NetScalers & Citrix Cloud Gateway Service. + Solid knowledge of Windows Server operating systems and Active Directory. + Experience with virtualization technologies such as VMware or Hyper-V. + Understanding of networking concepts and protocols (TCP/IP, DNS, DHCP, etc.). + Experience with scripting and automation tools to solve business problems (PowerShell, Python, etc ). Soft Skills: + Excellent problem-solving and analytical skills + Strong communication and interpersonal skills + Ability to work independently and as part of a team + Detail-oriented with strong organizational skills + Ability to manage multiple tasks and projects simultaneously EEO Statement / Non-agency Disclosure We encourage applications from people of all backgrounds and particularly welcome applications from under-represented groups, to enable us to bring a diversity of perspectives to our thinking and conversation. It's important to us that we strive to have a workforce that is diverse in the widest sense.Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. Background Checks All offers of employment at SS&C are subject to background verification checks, including 5-year employment history, proof of eligibility to work in hiring location, proof of address, credit check and criminal record check (where permitted by local law). The accuracy of all information you submit as part of your application is vital and may be used as part of the background checking process should you be successful.Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.
Senior Solutions Engineer (French Speaker) Remote - United Kingdom Who we are At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions tohundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. See yourself at Twilio Join the team as our next Solutions Engineer for our Twilio Communications EMEA team. About the job The Twilio Solutions Engineer is both highly technical and a skilled executive relationship builder. They are comfortable showing an engaging communications experience to a CEO or sketching out a flow on a whiteboard with technical decision makers. This position is needed to deliver the technical win and product fit to our customers across the EMEA region. A Twilio Communications Solutions Engineer is an experienced pre sales engineer who builds customer trust in Twilio's Customer Engagement Platform. Responsibilities In this role, you'll: Work alongside Twilio New business Account Executives, other Twilio Solutions Engineers, Professional Services and Twilio Partners as needed through the pre sales process, to strategise and plan for deal success. Build a successful business partnership with Twilio Account Executives focussing on great business discovery within prospects and communicating the business value of Twilio solutions. Take part alongside Account Executives in qualification, discovery, demonstrations, Proof of Concept, RFP response, design documentation, technical presentations and enablement sessions during the sales cycle. Develop subject matter expertise on the customer needs and requirements, and Twilio's best in class communications technology. Lead technical discovery sessions with our customers to uncover their needs and challenges to articulate Twilio's ability to enable their success and solve their challenges. Build and present powerful and complex presentations and product demos to help showcase the capabilities of Twilio Communications Products. Form an understanding of a customers business and help solve problems they've identified as well as uncover areas of opportunity. Build trusted advisor relationships at the highest levels of our customers and present creative new solutions and architectures that enable and inspire innovation Contribute to the wider Twilio Solutions Engineer community by sharing knowledge, building demo assets and reusable presentations. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: At least 3 years in a technical pre sales role in CPaaS, SaaS or Telecom space Solid understanding and experience of the sales cycle and the role of a pre sales engineer Solid understanding of voice protocols (VoIP), SIP implementations or messaging APIs Creativity: you'll need to be a problem solver, able to collaborate with others to drive success. An engaging storyteller: you can gain audience confidence and communicate complex topics to multiple levels of technical and non technical audience. Ability to ask the right questions to build a deep understanding of a customers needs and guide them to a technical solution using Twilio Communications products Knowledge of public cloud platforms (Amazon Web Services, Google Cloud, Microsoft Azure) and cloud application architectures Experience writing code in one or more of the following areas, multiple areas of experience would be advantageous: Backend (Java, C#, Node.js, Python or PHP) Web (JS, React) Experience with designing and consuming REST APIs Hands on experience with backend development (Java, C#, Node.js, Python, PHP, etc) Familiarity with Mobile development, especially for iOS and Android. Previous experience in Telecommunications, SIP, WebRTC, or Contact Centre in a technical role Experience with automation, cloud native development and skills with a major cloud platform. Experience with sales methodologies Location This role will be remote and based in the UK. Travel We prioritise connection and opportunities to build relationships with our customers and each other. For this role, approximately 35% travel is anticipated to help you connect in person in a meaningful way. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values - something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E Verify program in certain locations, as required by law. International - Self-Identification of Demographic Information Twilio invites you to self identify certain personal demographic information to help continue our mission to foster inclusivity in our workplace. Completing this survey is voluntary, but we do hope that you will participate because your responses help us measure the effectiveness of our outreach and recruitment activities. Responding is completely optional and voluntary and will not be used for the purposes of any employment decision. Any information you provide is confidential and is not accessible by recruiters, hiring managers or the interview team at any time. This data is collected, stored and otherwise processed in accordance with legal requirements. We hope you will join us in our commitment and enthusiasm for making Twilio a place where everyone belongs! Voluntary Self Identification of Gender Select By checking this box, I consent to Twilio collecting, storing, and processing my responses to the demographic data surveys above.
Jan 01, 2026
Full time
Senior Solutions Engineer (French Speaker) Remote - United Kingdom Who we are At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions tohundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. See yourself at Twilio Join the team as our next Solutions Engineer for our Twilio Communications EMEA team. About the job The Twilio Solutions Engineer is both highly technical and a skilled executive relationship builder. They are comfortable showing an engaging communications experience to a CEO or sketching out a flow on a whiteboard with technical decision makers. This position is needed to deliver the technical win and product fit to our customers across the EMEA region. A Twilio Communications Solutions Engineer is an experienced pre sales engineer who builds customer trust in Twilio's Customer Engagement Platform. Responsibilities In this role, you'll: Work alongside Twilio New business Account Executives, other Twilio Solutions Engineers, Professional Services and Twilio Partners as needed through the pre sales process, to strategise and plan for deal success. Build a successful business partnership with Twilio Account Executives focussing on great business discovery within prospects and communicating the business value of Twilio solutions. Take part alongside Account Executives in qualification, discovery, demonstrations, Proof of Concept, RFP response, design documentation, technical presentations and enablement sessions during the sales cycle. Develop subject matter expertise on the customer needs and requirements, and Twilio's best in class communications technology. Lead technical discovery sessions with our customers to uncover their needs and challenges to articulate Twilio's ability to enable their success and solve their challenges. Build and present powerful and complex presentations and product demos to help showcase the capabilities of Twilio Communications Products. Form an understanding of a customers business and help solve problems they've identified as well as uncover areas of opportunity. Build trusted advisor relationships at the highest levels of our customers and present creative new solutions and architectures that enable and inspire innovation Contribute to the wider Twilio Solutions Engineer community by sharing knowledge, building demo assets and reusable presentations. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: At least 3 years in a technical pre sales role in CPaaS, SaaS or Telecom space Solid understanding and experience of the sales cycle and the role of a pre sales engineer Solid understanding of voice protocols (VoIP), SIP implementations or messaging APIs Creativity: you'll need to be a problem solver, able to collaborate with others to drive success. An engaging storyteller: you can gain audience confidence and communicate complex topics to multiple levels of technical and non technical audience. Ability to ask the right questions to build a deep understanding of a customers needs and guide them to a technical solution using Twilio Communications products Knowledge of public cloud platforms (Amazon Web Services, Google Cloud, Microsoft Azure) and cloud application architectures Experience writing code in one or more of the following areas, multiple areas of experience would be advantageous: Backend (Java, C#, Node.js, Python or PHP) Web (JS, React) Experience with designing and consuming REST APIs Hands on experience with backend development (Java, C#, Node.js, Python, PHP, etc) Familiarity with Mobile development, especially for iOS and Android. Previous experience in Telecommunications, SIP, WebRTC, or Contact Centre in a technical role Experience with automation, cloud native development and skills with a major cloud platform. Experience with sales methodologies Location This role will be remote and based in the UK. Travel We prioritise connection and opportunities to build relationships with our customers and each other. For this role, approximately 35% travel is anticipated to help you connect in person in a meaningful way. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values - something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E Verify program in certain locations, as required by law. International - Self-Identification of Demographic Information Twilio invites you to self identify certain personal demographic information to help continue our mission to foster inclusivity in our workplace. Completing this survey is voluntary, but we do hope that you will participate because your responses help us measure the effectiveness of our outreach and recruitment activities. Responding is completely optional and voluntary and will not be used for the purposes of any employment decision. Any information you provide is confidential and is not accessible by recruiters, hiring managers or the interview team at any time. This data is collected, stored and otherwise processed in accordance with legal requirements. We hope you will join us in our commitment and enthusiasm for making Twilio a place where everyone belongs! Voluntary Self Identification of Gender Select By checking this box, I consent to Twilio collecting, storing, and processing my responses to the demographic data surveys above.
Hispanic Alliance for Career Enhancement
City, Belfast
Huron is a global consultancy that collaborates with clients to drive strategic growth, ignite innovation and navigate constant change. Through a combination of strategy, expertise and creativity, we help clients accelerate operational, digital and cultural transformation, enabling the change they need to own their future. Join our team as the expert you are now and create your future. Ready to be part of a world class European delivery centre? Huron is strategically expanding its European footprint by establishing a dedicated delivery team based in Belfast, creating a centre of excellence for our most critical cloud transformation projects. This is a unique opportunity to join a highly skilled and collaborative group of consultants who form the operational heart of our European practice. You will be instrumental in delivering transformative EPM and ERP Cloud solutions to our prestigious, enterprise level clients across the continent. This role is designed for professionals who thrive on the dynamism and challenge of international projects. You will be a key player in our accelerated growth in Europe, contributing to a culture that champions collaboration, professional autonomy, and continuous learning. We provide the robust support, cutting edge tools, and extensive resources of a leading global firm, empowering you to do your best work and advance your career in a forward thinking and supportive environment. Your Role: A Functional Expert Driving European Transformation Responsibilities: Solution Design & Implementation: You will conduct deep dive analyses of complex client requirements through virtual workshops and process mapping sessions. You will then translate these business needs into robust, scalable and best practice aligned solution designs. Your hands on work will involve configuring market leading cloud applications (such as Oracle EPM/ERP, OneStream, Workday, etc.), building financial models, developing integration workflows and creating sophisticated reports and dashboards that provide critical insights to our clients. Client Collaboration: You will be a primary point of contact for our clients, building strong, effective and trust based relationships with stakeholders across Europe. This involves leading virtual workshops, facilitating regular project check ins and maintaining clear, proactive communication channels. Your goal is to become a trusted advisor, ensuring client needs are not just met, but anticipated and exceeded at every stage of the project. Project Delivery: You will manage your assigned workstreams with a high degree of autonomy, taking responsibility for planning, execution and the delivery of high quality outcomes on time and within budget. This includes detailed status reporting, risk identification and issue resolution. For more experienced candidates, this role will naturally evolve to include mentoring junior team members, leading larger project streams and contributing to overall project management and governance. Onsite Engagement: The role is primarily based in Belfast, although you may travel to client sites across Europe periodically for critical, high impact project milestones. This includes strategic kick off meetings to build rapport, intensive design workshops for complex problem solving and crucial on site support during the go live phase. This blended approach ensures the efficiency of off shore work is complemented by the invaluable connection of face to face interaction. The Profile We're Looking For: A Self Motivated Cloud Consultant Qualifications: Experience: You have between 2 and 10 years of hands on, end to end project experience in consulting and implementing EPM or ERP cloud solutions. This includes involvement in all phases, from requirements gathering and design to configuration, testing and deployment. Essential Background: A background in a Big 4, Accenture or another top tier consulting firm is highly desirable. Your experience should demonstrate familiarity with structured delivery methodologies, the demands of a fast paced project environment and the expectations of large, complex clients. Technical Expertise: You have practical, in depth experience with one or more leading cloud platforms, demonstrating your ability to not only configure the system but also to advise clients on its strategic application: EPM: Oracle EPM Cloud (PBCS, HFM, FCCS), OneStream, Tagetik or Anaplan. ERP: Oracle Cloud ERP (Financials, SCM), Workday Financials or SAP S/4HANA Cloud. Business Analysis Skills: You will be skilled in core Business Analyst skills, including business requirement gathering, system configurations, data modelling and process mapping. Remote Work Ethic: You are a highly self motivated, disciplined and organized professional with an exceptional ability to manage your time and priorities without direct supervision. As an excellent and proactive communicator, you have a proven ability to work effectively and build strong relationships within a hybrid working team environment. Client Facing Skills: You possess outstanding analytical and problem solving skills, with the ability to break down complex issues into manageable components. Crucially, you can articulate complex technical and functional ideas clearly and concisely to a diverse European client base, from technical IT teams to senior finance stakeholders. Languages: Fluency in English is essential for all client and internal communication. Professional proficiency in another European language (e.g. German, French, Spanish, Dutch) is desirable. Equal Opportunity & Compliance Huron is an equal opportunity employer. We are committed to creating an inclusive and diverse workplace. All employment decisions are made without regard to race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability or any other legally protected status. In connection with your application, we will process your personal data in accordance with our privacy policy. Position Level Associate Country United Kingdom
Jan 01, 2026
Full time
Huron is a global consultancy that collaborates with clients to drive strategic growth, ignite innovation and navigate constant change. Through a combination of strategy, expertise and creativity, we help clients accelerate operational, digital and cultural transformation, enabling the change they need to own their future. Join our team as the expert you are now and create your future. Ready to be part of a world class European delivery centre? Huron is strategically expanding its European footprint by establishing a dedicated delivery team based in Belfast, creating a centre of excellence for our most critical cloud transformation projects. This is a unique opportunity to join a highly skilled and collaborative group of consultants who form the operational heart of our European practice. You will be instrumental in delivering transformative EPM and ERP Cloud solutions to our prestigious, enterprise level clients across the continent. This role is designed for professionals who thrive on the dynamism and challenge of international projects. You will be a key player in our accelerated growth in Europe, contributing to a culture that champions collaboration, professional autonomy, and continuous learning. We provide the robust support, cutting edge tools, and extensive resources of a leading global firm, empowering you to do your best work and advance your career in a forward thinking and supportive environment. Your Role: A Functional Expert Driving European Transformation Responsibilities: Solution Design & Implementation: You will conduct deep dive analyses of complex client requirements through virtual workshops and process mapping sessions. You will then translate these business needs into robust, scalable and best practice aligned solution designs. Your hands on work will involve configuring market leading cloud applications (such as Oracle EPM/ERP, OneStream, Workday, etc.), building financial models, developing integration workflows and creating sophisticated reports and dashboards that provide critical insights to our clients. Client Collaboration: You will be a primary point of contact for our clients, building strong, effective and trust based relationships with stakeholders across Europe. This involves leading virtual workshops, facilitating regular project check ins and maintaining clear, proactive communication channels. Your goal is to become a trusted advisor, ensuring client needs are not just met, but anticipated and exceeded at every stage of the project. Project Delivery: You will manage your assigned workstreams with a high degree of autonomy, taking responsibility for planning, execution and the delivery of high quality outcomes on time and within budget. This includes detailed status reporting, risk identification and issue resolution. For more experienced candidates, this role will naturally evolve to include mentoring junior team members, leading larger project streams and contributing to overall project management and governance. Onsite Engagement: The role is primarily based in Belfast, although you may travel to client sites across Europe periodically for critical, high impact project milestones. This includes strategic kick off meetings to build rapport, intensive design workshops for complex problem solving and crucial on site support during the go live phase. This blended approach ensures the efficiency of off shore work is complemented by the invaluable connection of face to face interaction. The Profile We're Looking For: A Self Motivated Cloud Consultant Qualifications: Experience: You have between 2 and 10 years of hands on, end to end project experience in consulting and implementing EPM or ERP cloud solutions. This includes involvement in all phases, from requirements gathering and design to configuration, testing and deployment. Essential Background: A background in a Big 4, Accenture or another top tier consulting firm is highly desirable. Your experience should demonstrate familiarity with structured delivery methodologies, the demands of a fast paced project environment and the expectations of large, complex clients. Technical Expertise: You have practical, in depth experience with one or more leading cloud platforms, demonstrating your ability to not only configure the system but also to advise clients on its strategic application: EPM: Oracle EPM Cloud (PBCS, HFM, FCCS), OneStream, Tagetik or Anaplan. ERP: Oracle Cloud ERP (Financials, SCM), Workday Financials or SAP S/4HANA Cloud. Business Analysis Skills: You will be skilled in core Business Analyst skills, including business requirement gathering, system configurations, data modelling and process mapping. Remote Work Ethic: You are a highly self motivated, disciplined and organized professional with an exceptional ability to manage your time and priorities without direct supervision. As an excellent and proactive communicator, you have a proven ability to work effectively and build strong relationships within a hybrid working team environment. Client Facing Skills: You possess outstanding analytical and problem solving skills, with the ability to break down complex issues into manageable components. Crucially, you can articulate complex technical and functional ideas clearly and concisely to a diverse European client base, from technical IT teams to senior finance stakeholders. Languages: Fluency in English is essential for all client and internal communication. Professional proficiency in another European language (e.g. German, French, Spanish, Dutch) is desirable. Equal Opportunity & Compliance Huron is an equal opportunity employer. We are committed to creating an inclusive and diverse workplace. All employment decisions are made without regard to race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability or any other legally protected status. In connection with your application, we will process your personal data in accordance with our privacy policy. Position Level Associate Country United Kingdom
Consultant - Manager, Human Centred Transformation, People Transformation, Defence & Security Basic information Location Bristol, London, Manchester Business Line Job Type Permanent / FTC Date published 23-May-2025 Connect to your Industry Do you want to be at the heart of some of the biggest and most ambitious programmes undertaken to keep our country safe? We are proud of the impact we have with our Defence & Security clients, the strength of our relationships, and the variety of our skills and expertise that we bring to help them achieve their mission. We're growing our teams across all of Technology and Transformation. If you are cleared to DV level and want to grow your career in this sector, we are very keen to hear from you. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte?It'show we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, whereverwe arein the world, welead the way,serve with integrity, take care of each other ,fosterinclusion, andcollaborate for measurable impact. These five shared values lead every decisionwemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity With over 1000 professionals in the UK, our Human Capital practice is renowned for providing distinctive depth and breadth of HR and Organisational Transformation services to clients undertaking complex major programmes and Deloitte is the recognised global leader in HR Consulting, Transformation and Technology with over 300 blue-chip credentials. Our Human Centred Transformation offering provides clients with the advice and delivery support that they need in their business transformation programmes. Whether it is planning, supporting, managing or delivering business change solutions, we need the very best people to join us and strengthen our team even further. That is where you come in! Within the role you will have responsibility for bringing your sector and technical expertise along with broader consulting skills to: Help clients solve complex issues by performing analysis, providing recommendations and utilising a combination of experience, industry knowledge, tools and technology Work with a range of stakeholders both internally within Deloitte and in client organisations Support business development by contributing to new business proposals and taking roles in industry and account teams Contribute to internal practice development by participating in proposition, methodology and point of view development activities and supporting knowledge capture and sharing Develop work plans for client engagements and leading the delivery of defined project objectives Scope, deliver and lead components of end-to-end transformational activities in a variety of programme contexts Deliver and lead components of end-to-end transformation activity in a variety of programme contexts Connect to your skills and professional experience All applicants must hold an SC or DV (Developed Vetting) clearance to apply. We are currently looking for candidates with proven ability to apply knowledge and expertise in a range of client scenarios, focusing on high quality even in high pressured, time critical situations, and with deep skills in at least one or more of the following areas: Change Management Change leadership, visioning and alignment Communications and stakeholder engagement Cultural and behavioural change Training and change capability development Organisation structure transition management Planning and delivering change User on-boarding and adoption planning and support User journey and user story development Change impact assessment and mitigations planning Change analytics, baselining and monitoring progress of change Organisation Design Facilitation of workshops to evaluate organisation design options with leadership Development of strategic design principles to inform organisation design choices Analysis of workforce and financial information to derive trends on the current organisation Assessment of future capabilities which articulate the skills required across an organisation Development of organisation design options which outline how these skills could be configured Development of detailed design, including job design, role descriptions and organisation structures Design of target and interim operating models, with specific focus on Organisation and People layers See through organisation design into implementation, working with colleagues in Change People and Workforce Analytics Enabling workforce design Enhancing workforce productivity Shaping talent optimisation through data and technology Driving high impact people analytics to increase performance outcomes Leadership Advisory and Development Leadership Strategy and infrastructure Leadership development and immersion at all levels Leadership design and facilitation including targeted skills and mind set interventions to support thematic leadership challenges Behavioural and/or occupational psychology and proven methodologies, rooted in adult learning Coaching development Depending on your prior experience, we may also look to you to take a leading role in managing one or more of our teams and to play a bigger part in developing strong client relationships and in supporting the growth of our business. Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Defence and Security Our Defence and Security teams support clients to make the UK a safer place. From organisation change and project management to engaging with complex technology, we help the businesses and government organisations we work with to deliver the best services possible. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "The great culture, flexibility, and range of experiences that Deloitte offers is what sets this firm apart. In Human Capital, Deloitte is far ahead of any of our immediate competitors." -Sophia, Technology and Transformation Our hybrid working policy You'll be based in Bristol, London, Manchester with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. Our commitment to you Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make a kind of impact you, and we, live for. Your expertise is our capability, so we'll make sure it never stops growing. Whether it's from the complex work you do, or the people you collaborate with, you'll learn every day. Through world class development . click apply for full job details
Jan 01, 2026
Full time
Consultant - Manager, Human Centred Transformation, People Transformation, Defence & Security Basic information Location Bristol, London, Manchester Business Line Job Type Permanent / FTC Date published 23-May-2025 Connect to your Industry Do you want to be at the heart of some of the biggest and most ambitious programmes undertaken to keep our country safe? We are proud of the impact we have with our Defence & Security clients, the strength of our relationships, and the variety of our skills and expertise that we bring to help them achieve their mission. We're growing our teams across all of Technology and Transformation. If you are cleared to DV level and want to grow your career in this sector, we are very keen to hear from you. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte?It'show we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, whereverwe arein the world, welead the way,serve with integrity, take care of each other ,fosterinclusion, andcollaborate for measurable impact. These five shared values lead every decisionwemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity With over 1000 professionals in the UK, our Human Capital practice is renowned for providing distinctive depth and breadth of HR and Organisational Transformation services to clients undertaking complex major programmes and Deloitte is the recognised global leader in HR Consulting, Transformation and Technology with over 300 blue-chip credentials. Our Human Centred Transformation offering provides clients with the advice and delivery support that they need in their business transformation programmes. Whether it is planning, supporting, managing or delivering business change solutions, we need the very best people to join us and strengthen our team even further. That is where you come in! Within the role you will have responsibility for bringing your sector and technical expertise along with broader consulting skills to: Help clients solve complex issues by performing analysis, providing recommendations and utilising a combination of experience, industry knowledge, tools and technology Work with a range of stakeholders both internally within Deloitte and in client organisations Support business development by contributing to new business proposals and taking roles in industry and account teams Contribute to internal practice development by participating in proposition, methodology and point of view development activities and supporting knowledge capture and sharing Develop work plans for client engagements and leading the delivery of defined project objectives Scope, deliver and lead components of end-to-end transformational activities in a variety of programme contexts Deliver and lead components of end-to-end transformation activity in a variety of programme contexts Connect to your skills and professional experience All applicants must hold an SC or DV (Developed Vetting) clearance to apply. We are currently looking for candidates with proven ability to apply knowledge and expertise in a range of client scenarios, focusing on high quality even in high pressured, time critical situations, and with deep skills in at least one or more of the following areas: Change Management Change leadership, visioning and alignment Communications and stakeholder engagement Cultural and behavioural change Training and change capability development Organisation structure transition management Planning and delivering change User on-boarding and adoption planning and support User journey and user story development Change impact assessment and mitigations planning Change analytics, baselining and monitoring progress of change Organisation Design Facilitation of workshops to evaluate organisation design options with leadership Development of strategic design principles to inform organisation design choices Analysis of workforce and financial information to derive trends on the current organisation Assessment of future capabilities which articulate the skills required across an organisation Development of organisation design options which outline how these skills could be configured Development of detailed design, including job design, role descriptions and organisation structures Design of target and interim operating models, with specific focus on Organisation and People layers See through organisation design into implementation, working with colleagues in Change People and Workforce Analytics Enabling workforce design Enhancing workforce productivity Shaping talent optimisation through data and technology Driving high impact people analytics to increase performance outcomes Leadership Advisory and Development Leadership Strategy and infrastructure Leadership development and immersion at all levels Leadership design and facilitation including targeted skills and mind set interventions to support thematic leadership challenges Behavioural and/or occupational psychology and proven methodologies, rooted in adult learning Coaching development Depending on your prior experience, we may also look to you to take a leading role in managing one or more of our teams and to play a bigger part in developing strong client relationships and in supporting the growth of our business. Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Defence and Security Our Defence and Security teams support clients to make the UK a safer place. From organisation change and project management to engaging with complex technology, we help the businesses and government organisations we work with to deliver the best services possible. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "The great culture, flexibility, and range of experiences that Deloitte offers is what sets this firm apart. In Human Capital, Deloitte is far ahead of any of our immediate competitors." -Sophia, Technology and Transformation Our hybrid working policy You'll be based in Bristol, London, Manchester with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. Our commitment to you Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make a kind of impact you, and we, live for. Your expertise is our capability, so we'll make sure it never stops growing. Whether it's from the complex work you do, or the people you collaborate with, you'll learn every day. Through world class development . click apply for full job details
Consultant - Manager, Human Centred Transformation, People Transformation, Defence & Security Basic information Location Bristol, London, Manchester Business Line Job Type Permanent / FTC Date published 23-May-2025 Connect to your Industry Do you want to be at the heart of some of the biggest and most ambitious programmes undertaken to keep our country safe? We are proud of the impact we have with our Defence & Security clients, the strength of our relationships, and the variety of our skills and expertise that we bring to help them achieve their mission. We're growing our teams across all of Technology and Transformation. If you are cleared to DV level and want to grow your career in this sector, we are very keen to hear from you. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte?It'show we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, whereverwe arein the world, welead the way,serve with integrity, take care of each other ,fosterinclusion, andcollaborate for measurable impact. These five shared values lead every decisionwemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity With over 1000 professionals in the UK, our Human Capital practice is renowned for providing distinctive depth and breadth of HR and Organisational Transformation services to clients undertaking complex major programmes and Deloitte is the recognised global leader in HR Consulting, Transformation and Technology with over 300 blue-chip credentials. Our Human Centred Transformation offering provides clients with the advice and delivery support that they need in their business transformation programmes. Whether it is planning, supporting, managing or delivering business change solutions, we need the very best people to join us and strengthen our team even further. That is where you come in! Within the role you will have responsibility for bringing your sector and technical expertise along with broader consulting skills to: Help clients solve complex issues by performing analysis, providing recommendations and utilising a combination of experience, industry knowledge, tools and technology Work with a range of stakeholders both internally within Deloitte and in client organisations Support business development by contributing to new business proposals and taking roles in industry and account teams Contribute to internal practice development by participating in proposition, methodology and point of view development activities and supporting knowledge capture and sharing Develop work plans for client engagements and leading the delivery of defined project objectives Scope, deliver and lead components of end-to-end transformational activities in a variety of programme contexts Deliver and lead components of end-to-end transformation activity in a variety of programme contexts Connect to your skills and professional experience All applicants must hold an SC or DV (Developed Vetting) clearance to apply. We are currently looking for candidates with proven ability to apply knowledge and expertise in a range of client scenarios, focusing on high quality even in high pressured, time critical situations, and with deep skills in at least one or more of the following areas: Change Management Change leadership, visioning and alignment Communications and stakeholder engagement Cultural and behavioural change Training and change capability development Organisation structure transition management Planning and delivering change User on-boarding and adoption planning and support User journey and user story development Change impact assessment and mitigations planning Change analytics, baselining and monitoring progress of change Organisation Design Facilitation of workshops to evaluate organisation design options with leadership Development of strategic design principles to inform organisation design choices Analysis of workforce and financial information to derive trends on the current organisation Assessment of future capabilities which articulate the skills required across an organisation Development of organisation design options which outline how these skills could be configured Development of detailed design, including job design, role descriptions and organisation structures Design of target and interim operating models, with specific focus on Organisation and People layers See through organisation design into implementation, working with colleagues in Change People and Workforce Analytics Enabling workforce design Enhancing workforce productivity Shaping talent optimisation through data and technology Driving high impact people analytics to increase performance outcomes Leadership Advisory and Development Leadership Strategy and infrastructure Leadership development and immersion at all levels Leadership design and facilitation including targeted skills and mind set interventions to support thematic leadership challenges Behavioural and/or occupational psychology and proven methodologies, rooted in adult learning Coaching development Depending on your prior experience, we may also look to you to take a leading role in managing one or more of our teams and to play a bigger part in developing strong client relationships and in supporting the growth of our business. Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Defence and Security Our Defence and Security teams support clients to make the UK a safer place. From organisation change and project management to engaging with complex technology, we help the businesses and government organisations we work with to deliver the best services possible. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "The great culture, flexibility, and range of experiences that Deloitte offers is what sets this firm apart. In Human Capital, Deloitte is far ahead of any of our immediate competitors." -Sophia, Technology and Transformation Our hybrid working policy You'll be based in Bristol, London, Manchester with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. Our commitment to you Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make a kind of impact you, and we, live for. Your expertise is our capability, so we'll make sure it never stops growing. Whether it's from the complex work you do, or the people you collaborate with, you'll learn every day. Through world class development . click apply for full job details
Jan 01, 2026
Full time
Consultant - Manager, Human Centred Transformation, People Transformation, Defence & Security Basic information Location Bristol, London, Manchester Business Line Job Type Permanent / FTC Date published 23-May-2025 Connect to your Industry Do you want to be at the heart of some of the biggest and most ambitious programmes undertaken to keep our country safe? We are proud of the impact we have with our Defence & Security clients, the strength of our relationships, and the variety of our skills and expertise that we bring to help them achieve their mission. We're growing our teams across all of Technology and Transformation. If you are cleared to DV level and want to grow your career in this sector, we are very keen to hear from you. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte?It'show we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, whereverwe arein the world, welead the way,serve with integrity, take care of each other ,fosterinclusion, andcollaborate for measurable impact. These five shared values lead every decisionwemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity With over 1000 professionals in the UK, our Human Capital practice is renowned for providing distinctive depth and breadth of HR and Organisational Transformation services to clients undertaking complex major programmes and Deloitte is the recognised global leader in HR Consulting, Transformation and Technology with over 300 blue-chip credentials. Our Human Centred Transformation offering provides clients with the advice and delivery support that they need in their business transformation programmes. Whether it is planning, supporting, managing or delivering business change solutions, we need the very best people to join us and strengthen our team even further. That is where you come in! Within the role you will have responsibility for bringing your sector and technical expertise along with broader consulting skills to: Help clients solve complex issues by performing analysis, providing recommendations and utilising a combination of experience, industry knowledge, tools and technology Work with a range of stakeholders both internally within Deloitte and in client organisations Support business development by contributing to new business proposals and taking roles in industry and account teams Contribute to internal practice development by participating in proposition, methodology and point of view development activities and supporting knowledge capture and sharing Develop work plans for client engagements and leading the delivery of defined project objectives Scope, deliver and lead components of end-to-end transformational activities in a variety of programme contexts Deliver and lead components of end-to-end transformation activity in a variety of programme contexts Connect to your skills and professional experience All applicants must hold an SC or DV (Developed Vetting) clearance to apply. We are currently looking for candidates with proven ability to apply knowledge and expertise in a range of client scenarios, focusing on high quality even in high pressured, time critical situations, and with deep skills in at least one or more of the following areas: Change Management Change leadership, visioning and alignment Communications and stakeholder engagement Cultural and behavioural change Training and change capability development Organisation structure transition management Planning and delivering change User on-boarding and adoption planning and support User journey and user story development Change impact assessment and mitigations planning Change analytics, baselining and monitoring progress of change Organisation Design Facilitation of workshops to evaluate organisation design options with leadership Development of strategic design principles to inform organisation design choices Analysis of workforce and financial information to derive trends on the current organisation Assessment of future capabilities which articulate the skills required across an organisation Development of organisation design options which outline how these skills could be configured Development of detailed design, including job design, role descriptions and organisation structures Design of target and interim operating models, with specific focus on Organisation and People layers See through organisation design into implementation, working with colleagues in Change People and Workforce Analytics Enabling workforce design Enhancing workforce productivity Shaping talent optimisation through data and technology Driving high impact people analytics to increase performance outcomes Leadership Advisory and Development Leadership Strategy and infrastructure Leadership development and immersion at all levels Leadership design and facilitation including targeted skills and mind set interventions to support thematic leadership challenges Behavioural and/or occupational psychology and proven methodologies, rooted in adult learning Coaching development Depending on your prior experience, we may also look to you to take a leading role in managing one or more of our teams and to play a bigger part in developing strong client relationships and in supporting the growth of our business. Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Defence and Security Our Defence and Security teams support clients to make the UK a safer place. From organisation change and project management to engaging with complex technology, we help the businesses and government organisations we work with to deliver the best services possible. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "The great culture, flexibility, and range of experiences that Deloitte offers is what sets this firm apart. In Human Capital, Deloitte is far ahead of any of our immediate competitors." -Sophia, Technology and Transformation Our hybrid working policy You'll be based in Bristol, London, Manchester with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. Our commitment to you Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make a kind of impact you, and we, live for. Your expertise is our capability, so we'll make sure it never stops growing. Whether it's from the complex work you do, or the people you collaborate with, you'll learn every day. Through world class development . click apply for full job details
Consultant - Manager, Human Centred Transformation, People Transformation, Defence & Security Basic information Location Bristol, London, Manchester Business Line Job Type Permanent / FTC Date published 23-May-2025 Connect to your Industry Do you want to be at the heart of some of the biggest and most ambitious programmes undertaken to keep our country safe? We are proud of the impact we have with our Defence & Security clients, the strength of our relationships, and the variety of our skills and expertise that we bring to help them achieve their mission. We're growing our teams across all of Technology and Transformation. If you are cleared to DV level and want to grow your career in this sector, we are very keen to hear from you. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte?It'show we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, whereverwe arein the world, welead the way,serve with integrity, take care of each other ,fosterinclusion, andcollaborate for measurable impact. These five shared values lead every decisionwemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity With over 1000 professionals in the UK, our Human Capital practice is renowned for providing distinctive depth and breadth of HR and Organisational Transformation services to clients undertaking complex major programmes and Deloitte is the recognised global leader in HR Consulting, Transformation and Technology with over 300 blue-chip credentials. Our Human Centred Transformation offering provides clients with the advice and delivery support that they need in their business transformation programmes. Whether it is planning, supporting, managing or delivering business change solutions, we need the very best people to join us and strengthen our team even further. That is where you come in! Within the role you will have responsibility for bringing your sector and technical expertise along with broader consulting skills to: Help clients solve complex issues by performing analysis, providing recommendations and utilising a combination of experience, industry knowledge, tools and technology Work with a range of stakeholders both internally within Deloitte and in client organisations Support business development by contributing to new business proposals and taking roles in industry and account teams Contribute to internal practice development by participating in proposition, methodology and point of view development activities and supporting knowledge capture and sharing Develop work plans for client engagements and leading the delivery of defined project objectives Scope, deliver and lead components of end-to-end transformational activities in a variety of programme contexts Deliver and lead components of end-to-end transformation activity in a variety of programme contexts Connect to your skills and professional experience All applicants must hold an SC or DV (Developed Vetting) clearance to apply. We are currently looking for candidates with proven ability to apply knowledge and expertise in a range of client scenarios, focusing on high quality even in high pressured, time critical situations, and with deep skills in at least one or more of the following areas: Change Management Change leadership, visioning and alignment Communications and stakeholder engagement Cultural and behavioural change Training and change capability development Organisation structure transition management Planning and delivering change User on-boarding and adoption planning and support User journey and user story development Change impact assessment and mitigations planning Change analytics, baselining and monitoring progress of change Organisation Design Facilitation of workshops to evaluate organisation design options with leadership Development of strategic design principles to inform organisation design choices Analysis of workforce and financial information to derive trends on the current organisation Assessment of future capabilities which articulate the skills required across an organisation Development of organisation design options which outline how these skills could be configured Development of detailed design, including job design, role descriptions and organisation structures Design of target and interim operating models, with specific focus on Organisation and People layers See through organisation design into implementation, working with colleagues in Change People and Workforce Analytics Enabling workforce design Enhancing workforce productivity Shaping talent optimisation through data and technology Driving high impact people analytics to increase performance outcomes Leadership Advisory and Development Leadership Strategy and infrastructure Leadership development and immersion at all levels Leadership design and facilitation including targeted skills and mind set interventions to support thematic leadership challenges Behavioural and/or occupational psychology and proven methodologies, rooted in adult learning Coaching development Depending on your prior experience, we may also look to you to take a leading role in managing one or more of our teams and to play a bigger part in developing strong client relationships and in supporting the growth of our business. Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Defence and Security Our Defence and Security teams support clients to make the UK a safer place. From organisation change and project management to engaging with complex technology, we help the businesses and government organisations we work with to deliver the best services possible. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "The great culture, flexibility, and range of experiences that Deloitte offers is what sets this firm apart. In Human Capital, Deloitte is far ahead of any of our immediate competitors." -Sophia, Technology and Transformation Our hybrid working policy You'll be based in Bristol, London, Manchester with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. Our commitment to you Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make a kind of impact you, and we, live for. Your expertise is our capability, so we'll make sure it never stops growing. Whether it's from the complex work you do, or the people you collaborate with, you'll learn every day. Through world class development . click apply for full job details
Jan 01, 2026
Full time
Consultant - Manager, Human Centred Transformation, People Transformation, Defence & Security Basic information Location Bristol, London, Manchester Business Line Job Type Permanent / FTC Date published 23-May-2025 Connect to your Industry Do you want to be at the heart of some of the biggest and most ambitious programmes undertaken to keep our country safe? We are proud of the impact we have with our Defence & Security clients, the strength of our relationships, and the variety of our skills and expertise that we bring to help them achieve their mission. We're growing our teams across all of Technology and Transformation. If you are cleared to DV level and want to grow your career in this sector, we are very keen to hear from you. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte?It'show we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, whereverwe arein the world, welead the way,serve with integrity, take care of each other ,fosterinclusion, andcollaborate for measurable impact. These five shared values lead every decisionwemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity With over 1000 professionals in the UK, our Human Capital practice is renowned for providing distinctive depth and breadth of HR and Organisational Transformation services to clients undertaking complex major programmes and Deloitte is the recognised global leader in HR Consulting, Transformation and Technology with over 300 blue-chip credentials. Our Human Centred Transformation offering provides clients with the advice and delivery support that they need in their business transformation programmes. Whether it is planning, supporting, managing or delivering business change solutions, we need the very best people to join us and strengthen our team even further. That is where you come in! Within the role you will have responsibility for bringing your sector and technical expertise along with broader consulting skills to: Help clients solve complex issues by performing analysis, providing recommendations and utilising a combination of experience, industry knowledge, tools and technology Work with a range of stakeholders both internally within Deloitte and in client organisations Support business development by contributing to new business proposals and taking roles in industry and account teams Contribute to internal practice development by participating in proposition, methodology and point of view development activities and supporting knowledge capture and sharing Develop work plans for client engagements and leading the delivery of defined project objectives Scope, deliver and lead components of end-to-end transformational activities in a variety of programme contexts Deliver and lead components of end-to-end transformation activity in a variety of programme contexts Connect to your skills and professional experience All applicants must hold an SC or DV (Developed Vetting) clearance to apply. We are currently looking for candidates with proven ability to apply knowledge and expertise in a range of client scenarios, focusing on high quality even in high pressured, time critical situations, and with deep skills in at least one or more of the following areas: Change Management Change leadership, visioning and alignment Communications and stakeholder engagement Cultural and behavioural change Training and change capability development Organisation structure transition management Planning and delivering change User on-boarding and adoption planning and support User journey and user story development Change impact assessment and mitigations planning Change analytics, baselining and monitoring progress of change Organisation Design Facilitation of workshops to evaluate organisation design options with leadership Development of strategic design principles to inform organisation design choices Analysis of workforce and financial information to derive trends on the current organisation Assessment of future capabilities which articulate the skills required across an organisation Development of organisation design options which outline how these skills could be configured Development of detailed design, including job design, role descriptions and organisation structures Design of target and interim operating models, with specific focus on Organisation and People layers See through organisation design into implementation, working with colleagues in Change People and Workforce Analytics Enabling workforce design Enhancing workforce productivity Shaping talent optimisation through data and technology Driving high impact people analytics to increase performance outcomes Leadership Advisory and Development Leadership Strategy and infrastructure Leadership development and immersion at all levels Leadership design and facilitation including targeted skills and mind set interventions to support thematic leadership challenges Behavioural and/or occupational psychology and proven methodologies, rooted in adult learning Coaching development Depending on your prior experience, we may also look to you to take a leading role in managing one or more of our teams and to play a bigger part in developing strong client relationships and in supporting the growth of our business. Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Defence and Security Our Defence and Security teams support clients to make the UK a safer place. From organisation change and project management to engaging with complex technology, we help the businesses and government organisations we work with to deliver the best services possible. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "The great culture, flexibility, and range of experiences that Deloitte offers is what sets this firm apart. In Human Capital, Deloitte is far ahead of any of our immediate competitors." -Sophia, Technology and Transformation Our hybrid working policy You'll be based in Bristol, London, Manchester with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. Our commitment to you Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make a kind of impact you, and we, live for. Your expertise is our capability, so we'll make sure it never stops growing. Whether it's from the complex work you do, or the people you collaborate with, you'll learn every day. Through world class development . click apply for full job details
Quickline Communications
Eppleworth, North Humberside
Customer Tech Support Advisor We re Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are and whatever you do online - our customers are at the heart of everything we do. So we re on a mission to provide lightning fast, reliable broadband that reaches the places other providers leave behind. Our mission relies on a team full of inspiring, customer obsessed people, and we re looking for Customer Tech Support Advisors to provide front-line technical support to customers experiencing issues with broadband, WI-FI and VoIP services. Could that be you? If diagnosing and resolving issues gets you out of bed in the morning, and providing excellent customer service puts a smile on your face then we would love to find out more about you. This role is based onsite at Willerby. Here s why you ll love this role - You ll provide first-line technical support to customer experiencing issues with broadband, Wi-Fi and VoIP services. - Follow structured triage and diagnostic processes to efficiently identify and resolve common technical problems - Deliver clear, professional guidance to customer through phone, or email. Assist in updating customers on the widespread issues - Log all customer interactions, and outcomes in the system for visibility and follow-up Here s why you ll be great in this role - Ideally you will have experience working withing telecommunications or ISP environments - Strong customer service skills - A good understanding of broadband connectivity and basic network troubleshooting The benefits - Pension 5% employer / 5% employee contribution. - Health Cashback Scheme Can claim back prescription, GP and optician charges, therapy allowance, private outpatient consultations, EAP, 24/7 remote GP service, member discounts. - 25 days annual leave + bank holidays, your birthday, house move and wedding day off. - Option to buy up to 3 additional days annual leave - High Street Shopping Discount Scheme - Holidays, food and drink, insurance, sport, tech, high street, Ikea, M&S, cinema etc. - Free Parking on site. - Regular Lunch & Learns - Social Events Summer and End of Year parties etc. - Customer Obsessed Awards - Regular opportunities to win! Quickline have an internal recruitment team. We will not accept unsolicited CVs from any source other than directly from a candidate via our Applicant Tracking System ( ATS ). Any unsolicited CVs sent to Quickline, via the Quickline careers email address, directly to Quickline employees or managers, will be considered Quickline property and Quickline are free to contact those prospective candidates directly with zero financial repercussions. For further information refer to our careers page. Please note: You must have the right to work in the UK in order to be successfully appointed to this role
Jan 01, 2026
Full time
Customer Tech Support Advisor We re Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are and whatever you do online - our customers are at the heart of everything we do. So we re on a mission to provide lightning fast, reliable broadband that reaches the places other providers leave behind. Our mission relies on a team full of inspiring, customer obsessed people, and we re looking for Customer Tech Support Advisors to provide front-line technical support to customers experiencing issues with broadband, WI-FI and VoIP services. Could that be you? If diagnosing and resolving issues gets you out of bed in the morning, and providing excellent customer service puts a smile on your face then we would love to find out more about you. This role is based onsite at Willerby. Here s why you ll love this role - You ll provide first-line technical support to customer experiencing issues with broadband, Wi-Fi and VoIP services. - Follow structured triage and diagnostic processes to efficiently identify and resolve common technical problems - Deliver clear, professional guidance to customer through phone, or email. Assist in updating customers on the widespread issues - Log all customer interactions, and outcomes in the system for visibility and follow-up Here s why you ll be great in this role - Ideally you will have experience working withing telecommunications or ISP environments - Strong customer service skills - A good understanding of broadband connectivity and basic network troubleshooting The benefits - Pension 5% employer / 5% employee contribution. - Health Cashback Scheme Can claim back prescription, GP and optician charges, therapy allowance, private outpatient consultations, EAP, 24/7 remote GP service, member discounts. - 25 days annual leave + bank holidays, your birthday, house move and wedding day off. - Option to buy up to 3 additional days annual leave - High Street Shopping Discount Scheme - Holidays, food and drink, insurance, sport, tech, high street, Ikea, M&S, cinema etc. - Free Parking on site. - Regular Lunch & Learns - Social Events Summer and End of Year parties etc. - Customer Obsessed Awards - Regular opportunities to win! Quickline have an internal recruitment team. We will not accept unsolicited CVs from any source other than directly from a candidate via our Applicant Tracking System ( ATS ). Any unsolicited CVs sent to Quickline, via the Quickline careers email address, directly to Quickline employees or managers, will be considered Quickline property and Quickline are free to contact those prospective candidates directly with zero financial repercussions. For further information refer to our careers page. Please note: You must have the right to work in the UK in order to be successfully appointed to this role
If you love helping customers and have the patience to listen and solve customer problems to provide customer satisfaction, then this role helping us bring brilliant broadband and digital happiness to our customers may be the role for you. This is a Customer Service based role, with the aim of retaining customers (e.g. when their contract runs out) and would also include an element of increasing revenue through highlighting and discussing options for upgrades and additional services. Salary is £25,000 with a realistic uncapped OTE of £40,000, many members of the team exceed this. You will learn about our broadband products and services and then help our customers recontract and upgrade their service and equipment. You will learn to collaborate with our sales, marketing, and customer operations teams to help improve our customer retention. We will help you learn how to use our database to accurately track customer orders and satisfaction. The role will include a mixture of inbound and outbound calls. Note: this is an office-based role and ss we need to contact some customers out of hours, there is one late shift, from 11am to 7.30pm per week and one Saturday (can be worked from home) in four, with time off in lieu the following week. Bring your key attributes of being inquisitive, having great listening skills, the ability to build rapport with people quickly and think about how you will spend earnings of £40,000 or more. Apply now for an initial chat to find out more. If positive, then come in and meet us, meet the team and hear for yourself how they achieve and spend their earnings . Key skills and experience Gigaclear is a growing Fibre Broadband (FTTP / FTTH) company, developing our fibre-to-the-premises broadband infrastructure to some of the most difficult to reach areas of the UK, empowering those communities with broadband to rival any city. Staff rewards, benefits and opportunities We foster a collaborative, engaging culture that empowers staff to grow and maximise their skills. We want to challenge our people in a fair environment where hard work is rewarded and a path for progression is open to all. Generous employer pension; up to 8% matched contribution Income protection & life assurance 25 days holiday (plus bank holidays), holiday purchase scheme and Yay Days! Health cash plan, 24/7 remote GP access and Employee Assistance Programme including counselling & legal advice Unlimited access to online training and development content via our Learning Management System Long service benefits and monthly employee recognition Enhanced maternity and paternity provisions Flexible working environment Health & Wellbeing initiatives and company funded social events Our approach is to work guided by our mission, vision and values. Our Mission - Empowering communities with brilliant broadband Our Vision - Connected Communities Our Values - Own it, Find the Right Way, Work Together, Win Together
Jan 01, 2026
Full time
If you love helping customers and have the patience to listen and solve customer problems to provide customer satisfaction, then this role helping us bring brilliant broadband and digital happiness to our customers may be the role for you. This is a Customer Service based role, with the aim of retaining customers (e.g. when their contract runs out) and would also include an element of increasing revenue through highlighting and discussing options for upgrades and additional services. Salary is £25,000 with a realistic uncapped OTE of £40,000, many members of the team exceed this. You will learn about our broadband products and services and then help our customers recontract and upgrade their service and equipment. You will learn to collaborate with our sales, marketing, and customer operations teams to help improve our customer retention. We will help you learn how to use our database to accurately track customer orders and satisfaction. The role will include a mixture of inbound and outbound calls. Note: this is an office-based role and ss we need to contact some customers out of hours, there is one late shift, from 11am to 7.30pm per week and one Saturday (can be worked from home) in four, with time off in lieu the following week. Bring your key attributes of being inquisitive, having great listening skills, the ability to build rapport with people quickly and think about how you will spend earnings of £40,000 or more. Apply now for an initial chat to find out more. If positive, then come in and meet us, meet the team and hear for yourself how they achieve and spend their earnings . Key skills and experience Gigaclear is a growing Fibre Broadband (FTTP / FTTH) company, developing our fibre-to-the-premises broadband infrastructure to some of the most difficult to reach areas of the UK, empowering those communities with broadband to rival any city. Staff rewards, benefits and opportunities We foster a collaborative, engaging culture that empowers staff to grow and maximise their skills. We want to challenge our people in a fair environment where hard work is rewarded and a path for progression is open to all. Generous employer pension; up to 8% matched contribution Income protection & life assurance 25 days holiday (plus bank holidays), holiday purchase scheme and Yay Days! Health cash plan, 24/7 remote GP access and Employee Assistance Programme including counselling & legal advice Unlimited access to online training and development content via our Learning Management System Long service benefits and monthly employee recognition Enhanced maternity and paternity provisions Flexible working environment Health & Wellbeing initiatives and company funded social events Our approach is to work guided by our mission, vision and values. Our Mission - Empowering communities with brilliant broadband Our Vision - Connected Communities Our Values - Own it, Find the Right Way, Work Together, Win Together
Join Our Team as a contact Centre Advisor! Are you passionate about providing top-notch customer service? Do you thrive in a fast-paced environment where every day brings new challenges? If so, we have an exciting opportunity for you! Our client is looking for dedicated Customer Service Advisor to join their team temporarily and deliver exceptional support to customers. Position: Contact Centre Advisor Contract Type: Temporary ongoing Working Pattern: Full Time - 7am to 7pm shifts Location: Working from Home What You'll Do: Provide first-rate service through inbound calls from customers regarding their accounts. Assist customers via Digital Mail Service and Web Chat. Update systems while handling sensitive customer data. Guide customers to the right resources and escalate inquiries as needed. Resolve customer queries at the first point of contact, utilising your excellent communication skills. What We're Looking For: Strong telephony skills and contact centre experience. Confident IT skills, particularly with MS Office packages. Candidates must pass a DBS check and provide proof of Right to Work in the UK. Why Join Us? Remote Working: Enjoy the flexibility of working from home while making a difference. Supportive Environment: Join a team that values your contributions and fosters your professional growth. Comprehensive Training: Receive training on various software packages to equip you for success. Career Development: Gain valuable experience, opening doors for future opportunities. Are you ready to embark on a rewarding journey in customer service? If you're enthusiastic about providing support and making a positive impact, we want to hear from you! Apply Today! Become a part of our dynamic team and help us deliver world-class customer service. We're excited to see how you can contribute to our mission of supporting customers and their businesses. Take the next step in your career and apply now! As we receive a large number of applications, if you do not hear from us within 48 hours then unfortunately your application was unsuccessful. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applications from individuals of all backgrounds and experiences. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Jan 01, 2026
Seasonal
Join Our Team as a contact Centre Advisor! Are you passionate about providing top-notch customer service? Do you thrive in a fast-paced environment where every day brings new challenges? If so, we have an exciting opportunity for you! Our client is looking for dedicated Customer Service Advisor to join their team temporarily and deliver exceptional support to customers. Position: Contact Centre Advisor Contract Type: Temporary ongoing Working Pattern: Full Time - 7am to 7pm shifts Location: Working from Home What You'll Do: Provide first-rate service through inbound calls from customers regarding their accounts. Assist customers via Digital Mail Service and Web Chat. Update systems while handling sensitive customer data. Guide customers to the right resources and escalate inquiries as needed. Resolve customer queries at the first point of contact, utilising your excellent communication skills. What We're Looking For: Strong telephony skills and contact centre experience. Confident IT skills, particularly with MS Office packages. Candidates must pass a DBS check and provide proof of Right to Work in the UK. Why Join Us? Remote Working: Enjoy the flexibility of working from home while making a difference. Supportive Environment: Join a team that values your contributions and fosters your professional growth. Comprehensive Training: Receive training on various software packages to equip you for success. Career Development: Gain valuable experience, opening doors for future opportunities. Are you ready to embark on a rewarding journey in customer service? If you're enthusiastic about providing support and making a positive impact, we want to hear from you! Apply Today! Become a part of our dynamic team and help us deliver world-class customer service. We're excited to see how you can contribute to our mission of supporting customers and their businesses. Take the next step in your career and apply now! As we receive a large number of applications, if you do not hear from us within 48 hours then unfortunately your application was unsuccessful. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applications from individuals of all backgrounds and experiences. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Senior Project Manager (Science & Technology) page is loaded Senior Project Manager (Science & Technology)remote type: On-sitelocations: Cambridgeshire, GBRtime type: Full timeposted on: Posted Todayjob requisition id: REQ472135 JLL empowers you to shape a brighter way .Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. JLL JLL is a leading professional services firm that specialises in real estate and investment management. Our mission is to shape the future of real estate for a better world by using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities. Introduction to Project and Development Services (PDS) Successful Project Management requires a combination of leadership, motivation, and rigorous administration to ensure that our client's intended outcome is achieved. We provide experienced and professional project delivery teams to our clients, that are Director led with specific Science & Technology sector knowledge and expertise. Each team member is equipped to provide order and leadership in a fast paced, dynamic environment and is trained to manage and control the changes that occur in a capital project environment. Our Science & Technology Project and Development Services (PDS) team comprises of project delivery experts who can assess and report on the anticipated risks, actual time and cost required to successfully deliver a project, select the right service providers to execute a pharmaceutical, life sciences and/or data centre construction project and provide the right solution to ensure successful delivery and inspiration for our clients.Our PDS teams consist of over 1,300 technical project delivery staff, successfully operating in over 20 countries across EMEA. They have over 75 years of operational experience with JLL delivering 1000+projects per year for our clients. Our approach to every project is essentially very simple: we take responsibility for its success. We pride ourselves on our reputation for delivering innovative solutions and consistently adding value through our key services: Development Advisory Project Management Cost Management Programme Management Building Consultancy Net Zero Carbon / Sustainability services Job Role Life Sciences is a key growth area for JLL and particularly the UK & Ireland PDS Science & Technology team. There is currently significant new business and/or cross selling opportunity for the UK & Ireland business through our existing JLL Work Dynamics (Corporate Occupier) Life Science client accounts including 'Big' Pharma and other global Life Science companies. This growth has created a need to recruit additional Project Management resources at a Senior Project Manager grade into the UK & Ireland PDS Science & Technology team (based in our London Warwick Street office). Successful candidates will work as experienced project delivery professionals at a Senior Project Manager level, as an integral part of the specialist team. You will report into the UK Head of Project Management, Science & Technology providing leadership and project management service delivery on a specific 'Big' Pharma Client account. You will be responsible for managing a seconded JLL team of circa 10 resources providing project management and administration services associated Move, Add, Change (MAC) including requests for work orders to move equipment, implement new service requests and/or office/laboratory internal refurbishment works projects and/or workplace modifications. Education and professional qualifications Candidates should have a degree and/or post graduate qualification in a relevant engineering discipline, construction management, building surveying and/or cost management/quantity surveying Chartered or an Incorporated Member of a Professional Body, i.e. RICS, RIBA, CIBSE, IMechE, IChemE and/or CIOB etc. Desired industry experience and knowledge You will have extensive experience ( 5 years plus) of providing project management services to pharmaceutical and life science clients Successfully managing projects in secure and controlled environments including high containment laboratories, clean rooms, GMP and research and development. You will have a knowledge and understanding of MAC client requests and/or requirements in an office and laboratory environment. Successful candidates will provide project management service delivery and/or act as the service delivery lead for project management services within the PDS Science & technology team. You will provide project management and MAC consultancy advice and contract administration services under JCT and NEC using various project management software tools Entrepreneurial and business development skills to work with the UK Head of Project Management, Science & Technology to help develop and build our project management service offering to our client base. You will be required to provide leadership and line management to your direct reports against agreed business aims and objectives.This role is Cambridge based but also requires regular travel to London. There may also be a requirement to travel to other UK locations to provide services to our JLL science and technology clients. To be a success in this role, you will need to be heavily client facing on your project work in and around the Cambridge area on your client and/or project sites and have the ability to successfully manage a team of c10 resources. Employment: Initial 6-month fixed term contract, which if successful, could lead to permanent employment. Location: On-site -Cambridgeshire, GBRIf this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email or call + 44 ( 0 ) to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our page > I want to work for JLL. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy .At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional
Jan 01, 2026
Full time
Senior Project Manager (Science & Technology) page is loaded Senior Project Manager (Science & Technology)remote type: On-sitelocations: Cambridgeshire, GBRtime type: Full timeposted on: Posted Todayjob requisition id: REQ472135 JLL empowers you to shape a brighter way .Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. JLL JLL is a leading professional services firm that specialises in real estate and investment management. Our mission is to shape the future of real estate for a better world by using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities. Introduction to Project and Development Services (PDS) Successful Project Management requires a combination of leadership, motivation, and rigorous administration to ensure that our client's intended outcome is achieved. We provide experienced and professional project delivery teams to our clients, that are Director led with specific Science & Technology sector knowledge and expertise. Each team member is equipped to provide order and leadership in a fast paced, dynamic environment and is trained to manage and control the changes that occur in a capital project environment. Our Science & Technology Project and Development Services (PDS) team comprises of project delivery experts who can assess and report on the anticipated risks, actual time and cost required to successfully deliver a project, select the right service providers to execute a pharmaceutical, life sciences and/or data centre construction project and provide the right solution to ensure successful delivery and inspiration for our clients.Our PDS teams consist of over 1,300 technical project delivery staff, successfully operating in over 20 countries across EMEA. They have over 75 years of operational experience with JLL delivering 1000+projects per year for our clients. Our approach to every project is essentially very simple: we take responsibility for its success. We pride ourselves on our reputation for delivering innovative solutions and consistently adding value through our key services: Development Advisory Project Management Cost Management Programme Management Building Consultancy Net Zero Carbon / Sustainability services Job Role Life Sciences is a key growth area for JLL and particularly the UK & Ireland PDS Science & Technology team. There is currently significant new business and/or cross selling opportunity for the UK & Ireland business through our existing JLL Work Dynamics (Corporate Occupier) Life Science client accounts including 'Big' Pharma and other global Life Science companies. This growth has created a need to recruit additional Project Management resources at a Senior Project Manager grade into the UK & Ireland PDS Science & Technology team (based in our London Warwick Street office). Successful candidates will work as experienced project delivery professionals at a Senior Project Manager level, as an integral part of the specialist team. You will report into the UK Head of Project Management, Science & Technology providing leadership and project management service delivery on a specific 'Big' Pharma Client account. You will be responsible for managing a seconded JLL team of circa 10 resources providing project management and administration services associated Move, Add, Change (MAC) including requests for work orders to move equipment, implement new service requests and/or office/laboratory internal refurbishment works projects and/or workplace modifications. Education and professional qualifications Candidates should have a degree and/or post graduate qualification in a relevant engineering discipline, construction management, building surveying and/or cost management/quantity surveying Chartered or an Incorporated Member of a Professional Body, i.e. RICS, RIBA, CIBSE, IMechE, IChemE and/or CIOB etc. Desired industry experience and knowledge You will have extensive experience ( 5 years plus) of providing project management services to pharmaceutical and life science clients Successfully managing projects in secure and controlled environments including high containment laboratories, clean rooms, GMP and research and development. You will have a knowledge and understanding of MAC client requests and/or requirements in an office and laboratory environment. Successful candidates will provide project management service delivery and/or act as the service delivery lead for project management services within the PDS Science & technology team. You will provide project management and MAC consultancy advice and contract administration services under JCT and NEC using various project management software tools Entrepreneurial and business development skills to work with the UK Head of Project Management, Science & Technology to help develop and build our project management service offering to our client base. You will be required to provide leadership and line management to your direct reports against agreed business aims and objectives.This role is Cambridge based but also requires regular travel to London. There may also be a requirement to travel to other UK locations to provide services to our JLL science and technology clients. To be a success in this role, you will need to be heavily client facing on your project work in and around the Cambridge area on your client and/or project sites and have the ability to successfully manage a team of c10 resources. Employment: Initial 6-month fixed term contract, which if successful, could lead to permanent employment. Location: On-site -Cambridgeshire, GBRIf this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email or call + 44 ( 0 ) to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our page > I want to work for JLL. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy .At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional
