Go community Rail Partnership
Gloucester, Gloucestershire
Programme Lead We are looking for an On Track Programme Lead to work closely with the team, a Community Rail Network coordinator, train operators and community partners, to deliver the On Track programme - a Motability Foundation funded project to engage disabled people with rail workforce culture change. Working in partnership with Community Rail Network (CRN), Royal National Institute of Blind People (RNIB), you'll ensure our contribution is participatory, empowering, and driven by disabled people's lived experience. Position: On Track Programme Lead Location: Hybrid working from GL1 office, homeworking and outreach locations in Gloucestershire and Oxfordshire Hours: Full time, 37.5 hours per week - Flexible working patterns available Contract: Fixed Term 12 month Contract Feb 2026 - March 2027 Salary: £33 £35K Closing Date: 9am on Monday the 26th January Interview Date: 9th February 2026 About the Role The On Track programme aims to influence attitudes, awareness, and behaviours of rail staff, inspiring meaningful change in how disabled people are seen, heard, and supported by the railway. The project will develop and pilot innovative disability training for rail staff, aiming to improve the experiences of disabled passengers. You will be joining us as we transition into the Define and Develop stages, which will seek to create an innovative new training scheme for rail staff to improve the experiences of disabled passengers. On Track aims to influence attitudes, awareness, and behaviours of rail staff, inspiring meaningful change in how disabled people are seen, heard, and supported by the railway. Key responsibilities include: Consultation and Co-production Leadership Project Coordination Stakeholder Engagement Reporting and Administration About You You will have experience of working with disabled people and understanding of the social model of disability and proven experience in facilitating inclusive consultations and co-production activities. We are looking for someone with: Strong project management and organisational skills The ability to build and maintain relationships with diverse stakeholders and partners Experience in planning and delivering inclusive events Excellent written and verbal communication skills Confidence as a rail user with ability to instil confidence in others Proficiency in Microsoft Office suite and online meeting platforms Your application must include a CV highlighting your relevant experience and a cover letter detailing how your skills align with the role and any relevant past work examples. About the Organisation Gloucestershire and Oxfordshire Community Rail Partnership (GOCRP) works to strengthen the community s relationship with train travel and public transport in the region. We do that by engaging with and listening to the community and visitors, to understand their needs, thoughts and opinions on travelling by rail and other sustainable modes of transport. And by working with industry partners, stakeholders and local government to create a local public transport system that is inclusive, positive and sustainable today, tomorrow and for the future. Other roles you may have experience of could include Programme Lead, Programme Officer, Programme Coordinator, Project Manager, Community Programme, Disability, Travel, Project Coordinator.
Jan 06, 2026
Full time
Programme Lead We are looking for an On Track Programme Lead to work closely with the team, a Community Rail Network coordinator, train operators and community partners, to deliver the On Track programme - a Motability Foundation funded project to engage disabled people with rail workforce culture change. Working in partnership with Community Rail Network (CRN), Royal National Institute of Blind People (RNIB), you'll ensure our contribution is participatory, empowering, and driven by disabled people's lived experience. Position: On Track Programme Lead Location: Hybrid working from GL1 office, homeworking and outreach locations in Gloucestershire and Oxfordshire Hours: Full time, 37.5 hours per week - Flexible working patterns available Contract: Fixed Term 12 month Contract Feb 2026 - March 2027 Salary: £33 £35K Closing Date: 9am on Monday the 26th January Interview Date: 9th February 2026 About the Role The On Track programme aims to influence attitudes, awareness, and behaviours of rail staff, inspiring meaningful change in how disabled people are seen, heard, and supported by the railway. The project will develop and pilot innovative disability training for rail staff, aiming to improve the experiences of disabled passengers. You will be joining us as we transition into the Define and Develop stages, which will seek to create an innovative new training scheme for rail staff to improve the experiences of disabled passengers. On Track aims to influence attitudes, awareness, and behaviours of rail staff, inspiring meaningful change in how disabled people are seen, heard, and supported by the railway. Key responsibilities include: Consultation and Co-production Leadership Project Coordination Stakeholder Engagement Reporting and Administration About You You will have experience of working with disabled people and understanding of the social model of disability and proven experience in facilitating inclusive consultations and co-production activities. We are looking for someone with: Strong project management and organisational skills The ability to build and maintain relationships with diverse stakeholders and partners Experience in planning and delivering inclusive events Excellent written and verbal communication skills Confidence as a rail user with ability to instil confidence in others Proficiency in Microsoft Office suite and online meeting platforms Your application must include a CV highlighting your relevant experience and a cover letter detailing how your skills align with the role and any relevant past work examples. About the Organisation Gloucestershire and Oxfordshire Community Rail Partnership (GOCRP) works to strengthen the community s relationship with train travel and public transport in the region. We do that by engaging with and listening to the community and visitors, to understand their needs, thoughts and opinions on travelling by rail and other sustainable modes of transport. And by working with industry partners, stakeholders and local government to create a local public transport system that is inclusive, positive and sustainable today, tomorrow and for the future. Other roles you may have experience of could include Programme Lead, Programme Officer, Programme Coordinator, Project Manager, Community Programme, Disability, Travel, Project Coordinator.
Coeliac UK is seeking a highly organised and motivated Research Officer to support the charity s research programme and the wider work of the Evidence and Policy Team. Job Title: Research Officer Contract Type: Permanent, Full Time Location: Head Office, High Wycombe (with the possibility of regular home working by agreement) Salary: Circa £33,000 per annum Salary Band: Specialist (SP4) Line Management: None Benefits: 36 days holiday (including bank holidays), enhanced parental leave, flexible working, private counselling service, professional development opportunities Closing Date: 26th January 2026 (early applications may be reviewed as received). This is an exciting opportunity to contribute to high-quality research that helps improve diagnosis, treatment and quality of life for people affected by coeliac disease. Working closely with internal teams, researchers and external partners, you will play a key role in managing research processes, supporting funded projects and ensuring research findings are accessible to a wide range of audiences. Key Responsibilities: Support the administration and management of research funding calls, peer and lay review processes, and funded research projects. Provide support for internal research projects and appropriate third-party research related to coeliac disease. Organise and support research governance groups, including meetings, agendas and minutes. Search, review and summarise research publications for internal use and external communications. Assist with the organisation of the charity s Research Conference and other Evidence and Policy events. Maintain accurate research records, databases and CRM systems in line with GDPR requirements. About You We re looking for a detail-focused and proactive individual with a strong interest in research and evidence-based practice. You will ideally have: A degree (or equivalent) in a relevant discipline, with strong numeracy, literacy and IT skills. Excellent organisational skills and the ability to manage multiple priorities to tight deadlines. Strong written and verbal communication skills, with the ability to present complex information clearly. High attention to detail and confidence working with data, reports and publications. A collaborative approach and the ability to work effectively as part of a team. About Coeliac UK: Coeliac UK is the charity for people who need to live without gluten. For over 50 years, we ve been supporting those with coeliac disease and related conditions by providing trusted advice, funding vital research, and campaigning for better access to safe gluten free food. Our work ensures that no one s life is limited by gluten. Closing date: 26th January 2026 Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. Candidates may also be searching for similar roles such as: Research Assistant, Research Coordinator, Evidence Officer, Policy and Research Officer, or Clinical Research Administrator. Coeliac UK is an equal opportunities employer and we are determined to ensure that no applicant, employee or volunteer receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. No agencies please.
Jan 06, 2026
Full time
Coeliac UK is seeking a highly organised and motivated Research Officer to support the charity s research programme and the wider work of the Evidence and Policy Team. Job Title: Research Officer Contract Type: Permanent, Full Time Location: Head Office, High Wycombe (with the possibility of regular home working by agreement) Salary: Circa £33,000 per annum Salary Band: Specialist (SP4) Line Management: None Benefits: 36 days holiday (including bank holidays), enhanced parental leave, flexible working, private counselling service, professional development opportunities Closing Date: 26th January 2026 (early applications may be reviewed as received). This is an exciting opportunity to contribute to high-quality research that helps improve diagnosis, treatment and quality of life for people affected by coeliac disease. Working closely with internal teams, researchers and external partners, you will play a key role in managing research processes, supporting funded projects and ensuring research findings are accessible to a wide range of audiences. Key Responsibilities: Support the administration and management of research funding calls, peer and lay review processes, and funded research projects. Provide support for internal research projects and appropriate third-party research related to coeliac disease. Organise and support research governance groups, including meetings, agendas and minutes. Search, review and summarise research publications for internal use and external communications. Assist with the organisation of the charity s Research Conference and other Evidence and Policy events. Maintain accurate research records, databases and CRM systems in line with GDPR requirements. About You We re looking for a detail-focused and proactive individual with a strong interest in research and evidence-based practice. You will ideally have: A degree (or equivalent) in a relevant discipline, with strong numeracy, literacy and IT skills. Excellent organisational skills and the ability to manage multiple priorities to tight deadlines. Strong written and verbal communication skills, with the ability to present complex information clearly. High attention to detail and confidence working with data, reports and publications. A collaborative approach and the ability to work effectively as part of a team. About Coeliac UK: Coeliac UK is the charity for people who need to live without gluten. For over 50 years, we ve been supporting those with coeliac disease and related conditions by providing trusted advice, funding vital research, and campaigning for better access to safe gluten free food. Our work ensures that no one s life is limited by gluten. Closing date: 26th January 2026 Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. Candidates may also be searching for similar roles such as: Research Assistant, Research Coordinator, Evidence Officer, Policy and Research Officer, or Clinical Research Administrator. Coeliac UK is an equal opportunities employer and we are determined to ensure that no applicant, employee or volunteer receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. No agencies please.
Programme Lead We are looking for an On Track Programme Lead to work closely with the team, a Community Rail Network coordinator, train operators and community partners, to deliver the On Track programme - a Motability Foundation funded project to engage disabled people with rail workforce culture change. Working in partnership with Community Rail Network (CRN), Royal National Institute of Blind People (RNIB), you'll ensure the contribution is participatory, empowering, and driven by disabled people's lived experience. Position: On Track Programme Lead Location: Hybrid working from GL1 office, homeworking and outreach locations in Gloucestershire and Oxfordshire Hours: Full time, 37.5 hours per week - Flexible working patterns available Contract: Fixed Term 12 month Contract - Feb 2026 - March 2027 Salary: £33,000 - £35,000 Closing Date: 9am on Monday the 26th January Interview Date: 9th February 2026 About the Role The On Track programme aims to influence attitudes, awareness, and behaviours of rail staff, inspiring meaningful change in how disabled people are seen, heard, and supported by the railway. The project will develop and pilot innovative disability training for rail staff, aiming to improve the experiences of disabled passengers. You will be joining the team as they transition into the Define and Develop stages, which will seek to create an innovative new training scheme for rail staff to improve the experiences of disabled passengers. On Track aims to influence attitudes, awareness, and behaviours of rail staff, inspiring meaningful change in how disabled people are seen, heard, and supported by the railway. Key responsibilities include: Consultation and Co-production Leadership Project Coordination Stakeholder Engagement Reporting and Administration About You You will have experience of working with disabled people and understanding of the social model of disability and proven experience in facilitating inclusive consultations and co-production activities. We are looking for someone with: Strong project management and organisational skills The ability to build and maintain relationships with diverse stakeholders and partners Experience in planning and delivering inclusive events Excellent written and verbal communication skills Confidence as a rail user with ability to instil confidence in others Proficiency in Microsoft Office suite and online meeting platforms Your application must include a CV highlighting your relevant experience and a cover letter detailing how your skills align with the role and any relevant past work examples. About the Organisation The organisation works to strengthen the community's relationship with train travel and public transport in the region, by engaging with and listening to the community and visitors, to understand their needs, thoughts and opinions on travelling by rail and other sustainable modes of transport. And by working with industry partners, stakeholders and local government to create a local public transport system that is inclusive, positive and sustainable - today, tomorrow and for the future. Other roles you may have experience of could include Programme Lead, Programme Officer, Programme Coordinator, Project Manager, Community Programme, Disability, Travel, Project Coordinator.
Jan 06, 2026
Full time
Programme Lead We are looking for an On Track Programme Lead to work closely with the team, a Community Rail Network coordinator, train operators and community partners, to deliver the On Track programme - a Motability Foundation funded project to engage disabled people with rail workforce culture change. Working in partnership with Community Rail Network (CRN), Royal National Institute of Blind People (RNIB), you'll ensure the contribution is participatory, empowering, and driven by disabled people's lived experience. Position: On Track Programme Lead Location: Hybrid working from GL1 office, homeworking and outreach locations in Gloucestershire and Oxfordshire Hours: Full time, 37.5 hours per week - Flexible working patterns available Contract: Fixed Term 12 month Contract - Feb 2026 - March 2027 Salary: £33,000 - £35,000 Closing Date: 9am on Monday the 26th January Interview Date: 9th February 2026 About the Role The On Track programme aims to influence attitudes, awareness, and behaviours of rail staff, inspiring meaningful change in how disabled people are seen, heard, and supported by the railway. The project will develop and pilot innovative disability training for rail staff, aiming to improve the experiences of disabled passengers. You will be joining the team as they transition into the Define and Develop stages, which will seek to create an innovative new training scheme for rail staff to improve the experiences of disabled passengers. On Track aims to influence attitudes, awareness, and behaviours of rail staff, inspiring meaningful change in how disabled people are seen, heard, and supported by the railway. Key responsibilities include: Consultation and Co-production Leadership Project Coordination Stakeholder Engagement Reporting and Administration About You You will have experience of working with disabled people and understanding of the social model of disability and proven experience in facilitating inclusive consultations and co-production activities. We are looking for someone with: Strong project management and organisational skills The ability to build and maintain relationships with diverse stakeholders and partners Experience in planning and delivering inclusive events Excellent written and verbal communication skills Confidence as a rail user with ability to instil confidence in others Proficiency in Microsoft Office suite and online meeting platforms Your application must include a CV highlighting your relevant experience and a cover letter detailing how your skills align with the role and any relevant past work examples. About the Organisation The organisation works to strengthen the community's relationship with train travel and public transport in the region, by engaging with and listening to the community and visitors, to understand their needs, thoughts and opinions on travelling by rail and other sustainable modes of transport. And by working with industry partners, stakeholders and local government to create a local public transport system that is inclusive, positive and sustainable - today, tomorrow and for the future. Other roles you may have experience of could include Programme Lead, Programme Officer, Programme Coordinator, Project Manager, Community Programme, Disability, Travel, Project Coordinator.
HR Officer We are seeking a proactive HR Officer to support a values driven housing organisation delivering high quality homes and people focused services across London. Position: HR Officer Salary: £32,021 per annum Location: Hammersmith with hybrid working Hours: 35 hours per week, Monday to Friday Contract: Permanent Closing date: Sunday 18 January 2026 Interview date: Friday 23 January 2026 About the role Reporting to the Corporate Assurance and People Manager, the HR Officer will play a key role in the day to day delivery of HR and people services across the organisation. You will provide practical, professional support across the full employee lifecycle and work closely with managers and colleagues to ensure consistent, compliant and people centred HR practice. Key responsibilities include: Coordinating and administering all stages of the employee lifecycle Supporting recruitment processes including administration, interviews and pre employment checks Delivering effective onboarding and HR inductions for new starters Managing HR systems and maintaining accurate employee data in line with GDPR Coordinating learning and development activity and maintaining training records Supporting payroll processes and responding to related queries Assisting with employee relations matters and HR projects Producing regular HR reports and supporting data driven decision making About you You will be an organised, reliable and proactive HR professional who is comfortable managing a varied workload and working with sensitivity and discretion. You will bring: Strong HR or people administration experience with excellent attention to detail Good working knowledge of UK employment law and HR best practice Confident IT skills including Microsoft Office and HR systems Clear written and verbal communication skills Ability to build positive working relationships across an organisation Experience working in a values driven or not for profit environment A CIPD qualification or working towards one is desirable but not essential. About the organisation This organisation provides safe, secure and affordable homes for single women across London and has a long standing commitment to equality, inclusion and empowerment. With an ambitious development programme and a collaborative culture, the organisation places residents and people at the heart of everything it does. Other roles you may have experience of could include; HR Administrator, People Officer, HR Assistant, HR Coordinator, People and Culture Officer, Human Resources Assistant, HR and Payroll Officer, People Operations Officer. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Jan 06, 2026
Full time
HR Officer We are seeking a proactive HR Officer to support a values driven housing organisation delivering high quality homes and people focused services across London. Position: HR Officer Salary: £32,021 per annum Location: Hammersmith with hybrid working Hours: 35 hours per week, Monday to Friday Contract: Permanent Closing date: Sunday 18 January 2026 Interview date: Friday 23 January 2026 About the role Reporting to the Corporate Assurance and People Manager, the HR Officer will play a key role in the day to day delivery of HR and people services across the organisation. You will provide practical, professional support across the full employee lifecycle and work closely with managers and colleagues to ensure consistent, compliant and people centred HR practice. Key responsibilities include: Coordinating and administering all stages of the employee lifecycle Supporting recruitment processes including administration, interviews and pre employment checks Delivering effective onboarding and HR inductions for new starters Managing HR systems and maintaining accurate employee data in line with GDPR Coordinating learning and development activity and maintaining training records Supporting payroll processes and responding to related queries Assisting with employee relations matters and HR projects Producing regular HR reports and supporting data driven decision making About you You will be an organised, reliable and proactive HR professional who is comfortable managing a varied workload and working with sensitivity and discretion. You will bring: Strong HR or people administration experience with excellent attention to detail Good working knowledge of UK employment law and HR best practice Confident IT skills including Microsoft Office and HR systems Clear written and verbal communication skills Ability to build positive working relationships across an organisation Experience working in a values driven or not for profit environment A CIPD qualification or working towards one is desirable but not essential. About the organisation This organisation provides safe, secure and affordable homes for single women across London and has a long standing commitment to equality, inclusion and empowerment. With an ambitious development programme and a collaborative culture, the organisation places residents and people at the heart of everything it does. Other roles you may have experience of could include; HR Administrator, People Officer, HR Assistant, HR Coordinator, People and Culture Officer, Human Resources Assistant, HR and Payroll Officer, People Operations Officer. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
HR Officer We are seeking a proactive HR Officer to support a values driven housing organisation delivering high quality homes and people focused services across London. Position: HR Officer Salary: £32,021 per annum Location: Hammersmith with hybrid working Hours: 35 hours per week, Monday to Friday Contract: Permanent Closing date: Sunday 18 January 2026 Interview date: Friday 23 January 2026 About the role Reporting to the Corporate Assurance and People Manager, the HR Officer will play a key role in the day to day delivery of HR and people services across the organisation. You will provide practical, professional support across the full employee lifecycle and work closely with managers and colleagues to ensure consistent, compliant and people centred HR practice. Key responsibilities include: Coordinating and administering all stages of the employee lifecycle Supporting recruitment processes including administration, interviews and pre employment checks Delivering effective onboarding and HR inductions for new starters Managing HR systems and maintaining accurate employee data in line with GDPR Coordinating learning and development activity and maintaining training records Supporting payroll processes and responding to related queries Assisting with employee relations matters and HR projects Producing regular HR reports and supporting data driven decision making About you You will be an organised, reliable and proactive HR professional who is comfortable managing a varied workload and working with sensitivity and discretion. You will bring: Strong HR or people administration experience with excellent attention to detail Good working knowledge of UK employment law and HR best practice Confident IT skills including Microsoft Office and HR systems Clear written and verbal communication skills Ability to build positive working relationships across an organisation Experience working in a values driven or not for profit environment A CIPD qualification or working towards one is desirable but not essential. About the organisation This organisation provides safe, secure and affordable homes for single women across London and has a long standing commitment to equality, inclusion and empowerment. With an ambitious development programme and a collaborative culture, the organisation places residents and people at the heart of everything it does. Other roles you may have experience of could include; HR Administrator, People Officer, HR Assistant, HR Coordinator, People and Culture Officer, Human Resources Assistant, HR and Payroll Officer, People Operations Officer. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Jan 05, 2026
Full time
HR Officer We are seeking a proactive HR Officer to support a values driven housing organisation delivering high quality homes and people focused services across London. Position: HR Officer Salary: £32,021 per annum Location: Hammersmith with hybrid working Hours: 35 hours per week, Monday to Friday Contract: Permanent Closing date: Sunday 18 January 2026 Interview date: Friday 23 January 2026 About the role Reporting to the Corporate Assurance and People Manager, the HR Officer will play a key role in the day to day delivery of HR and people services across the organisation. You will provide practical, professional support across the full employee lifecycle and work closely with managers and colleagues to ensure consistent, compliant and people centred HR practice. Key responsibilities include: Coordinating and administering all stages of the employee lifecycle Supporting recruitment processes including administration, interviews and pre employment checks Delivering effective onboarding and HR inductions for new starters Managing HR systems and maintaining accurate employee data in line with GDPR Coordinating learning and development activity and maintaining training records Supporting payroll processes and responding to related queries Assisting with employee relations matters and HR projects Producing regular HR reports and supporting data driven decision making About you You will be an organised, reliable and proactive HR professional who is comfortable managing a varied workload and working with sensitivity and discretion. You will bring: Strong HR or people administration experience with excellent attention to detail Good working knowledge of UK employment law and HR best practice Confident IT skills including Microsoft Office and HR systems Clear written and verbal communication skills Ability to build positive working relationships across an organisation Experience working in a values driven or not for profit environment A CIPD qualification or working towards one is desirable but not essential. About the organisation This organisation provides safe, secure and affordable homes for single women across London and has a long standing commitment to equality, inclusion and empowerment. With an ambitious development programme and a collaborative culture, the organisation places residents and people at the heart of everything it does. Other roles you may have experience of could include; HR Administrator, People Officer, HR Assistant, HR Coordinator, People and Culture Officer, Human Resources Assistant, HR and Payroll Officer, People Operations Officer. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
The role: Project Support Officer Location: Hull Salary: £30,000 The Opportunity As the Project Support Officer / Coordinator you ll play a key role in: Supporting Project Managers in the planning, execution and monitoring of IS projects Scheduling meetings, preparing documentation and tracking actions across key stakeholders Maintaining project governance standards, documentation, risk logs and change controls Administering project management tools, reports and dashboards for senior decision-making Collaborating with global colleagues and technical teams to enhance project delivery Your work will directly contribute to strong project governance, effective stakeholder engagement and the successful delivery of strategic IS initiatives. About You We re looking for someone who can bring: Experience supporting projects or working in a project environment Strong organisational and administrative skills, with excellent attention to detail Clear written and verbal communication, with the ability to engage stakeholders at all levels Proficiency in project documentation, meeting scheduling and action tracking Familiarity with project management methodologies such as PRINCE2, Agile or Waterfall Desirable Exposure to Information Systems or IT project environments Understanding of project governance, risk and resource tracking Ambition to progress toward a Business Analyst or Project Manager role Comfortable in a fast-paced, evolving environment Proactive problem-solving approach How to Apply This exciting Project Support Officer opportunity is being managed by Consortium Professional Recruitment, a trusted recruitment partner. If you re ready to take the next step in your career, we d love to hear from you. Please apply with your CV attached. Consortium Professional Recruitment Ltd are a professional-level recruitment consultancy specialising in delivering high-relevance recruitment services across the UK. We regularly receive large volumes of applications, which can make providing individual feedback challenging. If you haven t received a reply within 14 days, we regret that your application has not been successful on this occasion. We retain applicant details for future vacancies unless you request otherwise. To learn more about our services, please visit (url removed).
Jan 02, 2026
Full time
The role: Project Support Officer Location: Hull Salary: £30,000 The Opportunity As the Project Support Officer / Coordinator you ll play a key role in: Supporting Project Managers in the planning, execution and monitoring of IS projects Scheduling meetings, preparing documentation and tracking actions across key stakeholders Maintaining project governance standards, documentation, risk logs and change controls Administering project management tools, reports and dashboards for senior decision-making Collaborating with global colleagues and technical teams to enhance project delivery Your work will directly contribute to strong project governance, effective stakeholder engagement and the successful delivery of strategic IS initiatives. About You We re looking for someone who can bring: Experience supporting projects or working in a project environment Strong organisational and administrative skills, with excellent attention to detail Clear written and verbal communication, with the ability to engage stakeholders at all levels Proficiency in project documentation, meeting scheduling and action tracking Familiarity with project management methodologies such as PRINCE2, Agile or Waterfall Desirable Exposure to Information Systems or IT project environments Understanding of project governance, risk and resource tracking Ambition to progress toward a Business Analyst or Project Manager role Comfortable in a fast-paced, evolving environment Proactive problem-solving approach How to Apply This exciting Project Support Officer opportunity is being managed by Consortium Professional Recruitment, a trusted recruitment partner. If you re ready to take the next step in your career, we d love to hear from you. Please apply with your CV attached. Consortium Professional Recruitment Ltd are a professional-level recruitment consultancy specialising in delivering high-relevance recruitment services across the UK. We regularly receive large volumes of applications, which can make providing individual feedback challenging. If you haven t received a reply within 14 days, we regret that your application has not been successful on this occasion. We retain applicant details for future vacancies unless you request otherwise. To learn more about our services, please visit (url removed).
We welcome applications from candidates with disabilities, neurodiversity and long term health conditions, and we are committed to ensuring fair treatment throughout the recruitment process. We will make adjustments to support the recruitment and interview process wherever it is reasonable to do so and, where successful, adjustments will be made to support people within their role. If you are unable to complete your application via our recruitment system or would like to discuss any reasonable adjustments to support you in the application process, please get in touch with us on Job Description Post Award Finance and Project Officer () Post Award Finance and Project Officer Job Number: Research and Innovation Services Open Ended/Permanent - Full Time Working Arrangements : Mon Fri 9am 5pm Closing Date 18 Jan 2026, 11:59:00 PM Disclosure and Barring Service Requirement : Not Applicable. The University At Durham University we are proud of our people. A globally outstanding centre of educational excellence, a collegiate community of extraordinary people, a unique and historic setting - Durham is a university like no other. Across the University we have a huge variety of roles and career opportunities, which together make us a large and successful community, which is a key hub of activity within our region and nationally. Whether you are at the very start, middle or end of your career, there is a role for you. We believe everyone has their own unique skills to offer. We would be thrilled if you would consider joining our thriving University. Further information about the University can be found here . Find out more about the benefits of working at the University and what it is like to live and work in the Durham area on our Why Join Us? - Information Page . The Role and the Department Research and Innovation Services (RIS) provides guidance, expert advice and hands on support for all aspects of research and research related work, including securing funding, working with partners, undertaking knowledge exchange, demonstrating impact, commercialising outputs, ensuring good research practice and supporting professional development. We are seeking a Post Award Finance and Project Officer to join our Post Award Team within Research Operations. This role provides an exciting opportunity to oversee a portfolio of externally funded projects, with a particular emphasis on non research awards. These include complex, coordinator led regional initiatives, KTPs, and a variety of Knowledge Exchange awards that are essential to Durham's objectives. You will deliver comprehensive post award financial and administrative support, ensuring that project leaders and researchers receive timely, expert advice. Your responsibilities will span the full grant lifecycle, from award acceptance and project setup, through financial monitoring and budget management, to final claims, reconciliation, project closure, and preparation for both internal and external audits. Stakeholder engagement is at the core of this role. You will act as the primary point of contact for internal and external partners, facilitating clear communication and effective coordination across departments and funding bodies. You will also regularly review project budgets, income, and expenditure to maintain accuracy and to identify and address any significant variances such as under or overspending, ineligible costs, or issues with overhead recovery. Key Responsibilities Manage the post award financial administration of non research grants, ensuring accurate and timely closure. Prepare and submit financial claims, invoices, and statements in line with funder and institutional deadlines. Monitor budgets, income, and expenditure, identifying and resolving variances, and providing financial forecasts to project leads. Reconcile project accounts, process final expenditure and exchange rate journals, and ensure accurate allocation of income. Ensure compliance with funder terms and conditions, advising stakeholders on eligible expenditure and removing ineligible costs. Coordinate staff approvals with HR, ensuring alignment with project budgets and funder requirements. Calculate and transfer fEC overheads/indirect costs in accordance with approved budgets. Liaise with internal teams (Finance, HR, Departments) and external stakeholders (funders, HEIs, partners) to resolve queries. Maintain accurate, auditable records and ensure financial systems reflect final approved expenditure. Working pattern: Monday - Friday. Hybrid 2 days in the office. You can work additional days in the office if you choose. The base location for this role is Boldon House, our exciting new professional services hub. Boldon House is situated on the outskirts of Durham near the Arnison Centre in Pity Me. Boldon House brings a number of professional services teams together in a vibrant office environment which supports collaborative working and is designed to embrace hybrid working. To find out more, visit the project webpage: Boldon House - Durham University . Working at Durham A competitive salary is only one part of the many fantastic benefits you will receive if you join the University: You'll receive 27 days annual leave per year in addition to 8 public holidays and 4 customary days per year - a total of 39 days. The University closes between Christmas and New Year. We offer a generous pension scheme, and as a new member of staff you will be automatically enrolled into the University Superannuation Scheme (USS). No matter how you travel to work, we have you covered. We have ample parking across campus, a cycle to work scheme which helps you to buy a bike and discount with local bus and train companies. You can also take advantage of our cost effective and environmentally friendly Tusker Car Benefit Scheme, allowing you to lease a brand new electric or hybrid vehicle with savings on tax and National Insurance. We have a genuine commitment to developing our colleagues professionally and personally. There is a comprehensive range of development courses, apprenticeships and access to qualifications and routes to develop your career in the University. All staff have dedicated annual time to concentrate on their personal development opportunities. We provide wide ranging health and wellbeing support including discounted membership for our state of the art sport and gym facilities and access to a 24 7 Employee Assistance Programme. Our on site nursery is rated Outstanding by Ofsted, and you can access holiday camps for children aged 5 16. Our family friendly policies, including maternity and adoption leave, are among the most generous in the higher education sector (and likely above and beyond many employers). We offer all staff the opportunity to take part in volunteering activities to make a difference in the local community. You can access exclusive discounts via our benefits portal including money off at supermarkets, high street retailers, IT products such as Apple, eating out and days out at various attractions. Various salary sacrifice schemes are also available to help you take advantage of tax savings on benefits. If you are moving to Durham, you may be eligible for help with removal costs, and we have a dedicated team who can help you with the practicalities such as house hunting and schools. If you need a visa, we cover most visa costs and offer an interest free loan scheme to pay for dependant visas. Discover more about our total rewards and benefits package here . Durham University is committed to equality, diversity and inclusion Our collective aim is to create an open and inclusive environment where everyone can reach their full potential and we believe our staff should reflect the diversity of the global community in which we work. As a University equality, diversity, and inclusion (EDI) are a key part of the University's Strategy and a central part of everything we do. We also live by our values and our Staff Code of Conduct. At Durham we actively work towards providing an environment where our staff and students can study, work and live in a community which is supportive and inclusive. We welcome and encourage applications from members of groups who are under represented in our workforce including people with disabilities, women and black, Asian and minority ethnic communities. If you have taken time out of your career, and you feel it relevant, let us know about it in your application. If you are a candidate with a disability, we are committed to ensuring fair treatment throughout the recruitment process. We will make adjustments to support the interview process wherever it is reasonable to do so and, where successful, reasonable adjustments will be made to support people within their role. What you need to demonstrate when you apply / Person Specification When you apply it is important that you let us know what skills/experience you have from a similar role and/or what skills/experience you have which would make you right for this role. Further information about the role and responsibilities is at the end of this job description. Where a criteria has an asterisk next to it, it may be given additional weighting when your application is considered. Your application should cover the following criteria: Qualifications / Experience 1 . click apply for full job details
Jan 01, 2026
Full time
We welcome applications from candidates with disabilities, neurodiversity and long term health conditions, and we are committed to ensuring fair treatment throughout the recruitment process. We will make adjustments to support the recruitment and interview process wherever it is reasonable to do so and, where successful, adjustments will be made to support people within their role. If you are unable to complete your application via our recruitment system or would like to discuss any reasonable adjustments to support you in the application process, please get in touch with us on Job Description Post Award Finance and Project Officer () Post Award Finance and Project Officer Job Number: Research and Innovation Services Open Ended/Permanent - Full Time Working Arrangements : Mon Fri 9am 5pm Closing Date 18 Jan 2026, 11:59:00 PM Disclosure and Barring Service Requirement : Not Applicable. The University At Durham University we are proud of our people. A globally outstanding centre of educational excellence, a collegiate community of extraordinary people, a unique and historic setting - Durham is a university like no other. Across the University we have a huge variety of roles and career opportunities, which together make us a large and successful community, which is a key hub of activity within our region and nationally. Whether you are at the very start, middle or end of your career, there is a role for you. We believe everyone has their own unique skills to offer. We would be thrilled if you would consider joining our thriving University. Further information about the University can be found here . Find out more about the benefits of working at the University and what it is like to live and work in the Durham area on our Why Join Us? - Information Page . The Role and the Department Research and Innovation Services (RIS) provides guidance, expert advice and hands on support for all aspects of research and research related work, including securing funding, working with partners, undertaking knowledge exchange, demonstrating impact, commercialising outputs, ensuring good research practice and supporting professional development. We are seeking a Post Award Finance and Project Officer to join our Post Award Team within Research Operations. This role provides an exciting opportunity to oversee a portfolio of externally funded projects, with a particular emphasis on non research awards. These include complex, coordinator led regional initiatives, KTPs, and a variety of Knowledge Exchange awards that are essential to Durham's objectives. You will deliver comprehensive post award financial and administrative support, ensuring that project leaders and researchers receive timely, expert advice. Your responsibilities will span the full grant lifecycle, from award acceptance and project setup, through financial monitoring and budget management, to final claims, reconciliation, project closure, and preparation for both internal and external audits. Stakeholder engagement is at the core of this role. You will act as the primary point of contact for internal and external partners, facilitating clear communication and effective coordination across departments and funding bodies. You will also regularly review project budgets, income, and expenditure to maintain accuracy and to identify and address any significant variances such as under or overspending, ineligible costs, or issues with overhead recovery. Key Responsibilities Manage the post award financial administration of non research grants, ensuring accurate and timely closure. Prepare and submit financial claims, invoices, and statements in line with funder and institutional deadlines. Monitor budgets, income, and expenditure, identifying and resolving variances, and providing financial forecasts to project leads. Reconcile project accounts, process final expenditure and exchange rate journals, and ensure accurate allocation of income. Ensure compliance with funder terms and conditions, advising stakeholders on eligible expenditure and removing ineligible costs. Coordinate staff approvals with HR, ensuring alignment with project budgets and funder requirements. Calculate and transfer fEC overheads/indirect costs in accordance with approved budgets. Liaise with internal teams (Finance, HR, Departments) and external stakeholders (funders, HEIs, partners) to resolve queries. Maintain accurate, auditable records and ensure financial systems reflect final approved expenditure. Working pattern: Monday - Friday. Hybrid 2 days in the office. You can work additional days in the office if you choose. The base location for this role is Boldon House, our exciting new professional services hub. Boldon House is situated on the outskirts of Durham near the Arnison Centre in Pity Me. Boldon House brings a number of professional services teams together in a vibrant office environment which supports collaborative working and is designed to embrace hybrid working. To find out more, visit the project webpage: Boldon House - Durham University . Working at Durham A competitive salary is only one part of the many fantastic benefits you will receive if you join the University: You'll receive 27 days annual leave per year in addition to 8 public holidays and 4 customary days per year - a total of 39 days. The University closes between Christmas and New Year. We offer a generous pension scheme, and as a new member of staff you will be automatically enrolled into the University Superannuation Scheme (USS). No matter how you travel to work, we have you covered. We have ample parking across campus, a cycle to work scheme which helps you to buy a bike and discount with local bus and train companies. You can also take advantage of our cost effective and environmentally friendly Tusker Car Benefit Scheme, allowing you to lease a brand new electric or hybrid vehicle with savings on tax and National Insurance. We have a genuine commitment to developing our colleagues professionally and personally. There is a comprehensive range of development courses, apprenticeships and access to qualifications and routes to develop your career in the University. All staff have dedicated annual time to concentrate on their personal development opportunities. We provide wide ranging health and wellbeing support including discounted membership for our state of the art sport and gym facilities and access to a 24 7 Employee Assistance Programme. Our on site nursery is rated Outstanding by Ofsted, and you can access holiday camps for children aged 5 16. Our family friendly policies, including maternity and adoption leave, are among the most generous in the higher education sector (and likely above and beyond many employers). We offer all staff the opportunity to take part in volunteering activities to make a difference in the local community. You can access exclusive discounts via our benefits portal including money off at supermarkets, high street retailers, IT products such as Apple, eating out and days out at various attractions. Various salary sacrifice schemes are also available to help you take advantage of tax savings on benefits. If you are moving to Durham, you may be eligible for help with removal costs, and we have a dedicated team who can help you with the practicalities such as house hunting and schools. If you need a visa, we cover most visa costs and offer an interest free loan scheme to pay for dependant visas. Discover more about our total rewards and benefits package here . Durham University is committed to equality, diversity and inclusion Our collective aim is to create an open and inclusive environment where everyone can reach their full potential and we believe our staff should reflect the diversity of the global community in which we work. As a University equality, diversity, and inclusion (EDI) are a key part of the University's Strategy and a central part of everything we do. We also live by our values and our Staff Code of Conduct. At Durham we actively work towards providing an environment where our staff and students can study, work and live in a community which is supportive and inclusive. We welcome and encourage applications from members of groups who are under represented in our workforce including people with disabilities, women and black, Asian and minority ethnic communities. If you have taken time out of your career, and you feel it relevant, let us know about it in your application. If you are a candidate with a disability, we are committed to ensuring fair treatment throughout the recruitment process. We will make adjustments to support the interview process wherever it is reasonable to do so and, where successful, reasonable adjustments will be made to support people within their role. What you need to demonstrate when you apply / Person Specification When you apply it is important that you let us know what skills/experience you have from a similar role and/or what skills/experience you have which would make you right for this role. Further information about the role and responsibilities is at the end of this job description. Where a criteria has an asterisk next to it, it may be given additional weighting when your application is considered. Your application should cover the following criteria: Qualifications / Experience 1 . click apply for full job details
Job Title: Volunteer Support Manager Location: MSSC NSC, 200B Lambeth Road, London, SE1 7JY (Hybrid Working) Salary: £40,000 to £42,000 gross per annum, depending on experience Job type: Full time, permanent Closing Date: 8 February 2026 Assessment Day: 16 February 2026 Are you looking for a new opportunity supporting volunteers to give their best? The Marine Society & Sea Cadets (MSSC) is a vibrant and growing charity delivering life changing nautical adventure for young people through the Sea Cadets to give them the best possible head start in life. We also provide personal and professional development opportunities for seafarers with the Marine Society. Working with our staff, cadets, and volunteers, we have built a vision and five-year strategy to take us forward and further improve the astounding contribution already made through our work to the lives of thousands of young people and seafarers, while fully supporting our volunteers who are vital to our success. About the role: We seek a Volunteer Support Manager to join the Young People, Volunteer and Business Support Directorate. This key role focuses on supporting the charity's volunteering strategy and championing best practice. You will manage the Volunteer Support Team and develop/maintain efficient volunteering systems. This is an exciting time to join, with a real opportunity to impact how volunteers are supported and recognised. You will be responsible for the effective administration of volunteer processes using tools like Microsoft Forms and Power Automate, reviewing existing systems, and implementing new, volunteer-friendly processes. Responsibilities: To maintain, review and update volunteering systems, processes and approaches ensuring that they are efficient, up-to-date and as volunteer friendly as possible To line manage and support the Volunteer Support Team based at the MSSC Support Centre to ensure the delivery of effective and timely support to the volunteers To functionally manage and support the Area Volunteer Support Team based across the 6 Area Offices to deliver effective and consistent support to the volunteers To work with the Head of Volunteering to review MSSC volunteering policies, monitoring their appropriateness and effectiveness, making recommendations for changes as necessary To work with Volunteer Support Officers to develop systems and processes for managing the volunteer support workload and monitoring delivery standards To develop guidance and associated resources for the support of volunteers To manage the Volunteer Support elements of the Training and Admin website ensuring that the information is relevant, accurate and up to date Requirements: Experience of managing and motivating a large team Experience of managing, reviewing and refining complex administrative processes Experience of running effective CRM systems including the use of Microsoft Forms and Power Automate or similar products Experience developing processes which are targeted at both internal and external audiences Experience of delivering a first-class service to clients or customers An understanding of the voluntary and community sector, ideally within the youth field Desirable Experience of managing or supervising a team based remotely Experience of being a volunteer Experience of managing an onboarding process with the understanding of the importance of safer recruitment Experience of empowering a team to deliver a first class customer service Experience of leading projects manging change with various stakeholders Experience of working with volunteers and the knowledge of how to ensure they are supported Benefits: 25 days annual leave per annum, increasing with length of service Hybrid working for many roles Volunteering Leave Life assurance (4x salary) Private medical insurance Generous pension (employer contribution up to 10%) Cycle to work scheme Access to the Marine Society Digital Library Wellbeing portal and EAP with 121 counselling Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential. Additional Information MSSC encourages applications from all backgrounds, committed to equity, diversity, and inclusion. We adhere to safer recruitment practices due to our work with young people and vulnerable adults. Employment is subject to detailed pre-employment checks, including references and criminal disclosure checks. Successful applicants must attend safeguarding training. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of: Volunteer Coordinator, Volunteer Development Officer, Volunteer Resources Manager, CRM Administrator, Business Support Manager, Service Delivery Manager, Operations Manager (Charity Sector), or Process Improvement Analyst, may also be considered for this role.
Jan 01, 2026
Full time
Job Title: Volunteer Support Manager Location: MSSC NSC, 200B Lambeth Road, London, SE1 7JY (Hybrid Working) Salary: £40,000 to £42,000 gross per annum, depending on experience Job type: Full time, permanent Closing Date: 8 February 2026 Assessment Day: 16 February 2026 Are you looking for a new opportunity supporting volunteers to give their best? The Marine Society & Sea Cadets (MSSC) is a vibrant and growing charity delivering life changing nautical adventure for young people through the Sea Cadets to give them the best possible head start in life. We also provide personal and professional development opportunities for seafarers with the Marine Society. Working with our staff, cadets, and volunteers, we have built a vision and five-year strategy to take us forward and further improve the astounding contribution already made through our work to the lives of thousands of young people and seafarers, while fully supporting our volunteers who are vital to our success. About the role: We seek a Volunteer Support Manager to join the Young People, Volunteer and Business Support Directorate. This key role focuses on supporting the charity's volunteering strategy and championing best practice. You will manage the Volunteer Support Team and develop/maintain efficient volunteering systems. This is an exciting time to join, with a real opportunity to impact how volunteers are supported and recognised. You will be responsible for the effective administration of volunteer processes using tools like Microsoft Forms and Power Automate, reviewing existing systems, and implementing new, volunteer-friendly processes. Responsibilities: To maintain, review and update volunteering systems, processes and approaches ensuring that they are efficient, up-to-date and as volunteer friendly as possible To line manage and support the Volunteer Support Team based at the MSSC Support Centre to ensure the delivery of effective and timely support to the volunteers To functionally manage and support the Area Volunteer Support Team based across the 6 Area Offices to deliver effective and consistent support to the volunteers To work with the Head of Volunteering to review MSSC volunteering policies, monitoring their appropriateness and effectiveness, making recommendations for changes as necessary To work with Volunteer Support Officers to develop systems and processes for managing the volunteer support workload and monitoring delivery standards To develop guidance and associated resources for the support of volunteers To manage the Volunteer Support elements of the Training and Admin website ensuring that the information is relevant, accurate and up to date Requirements: Experience of managing and motivating a large team Experience of managing, reviewing and refining complex administrative processes Experience of running effective CRM systems including the use of Microsoft Forms and Power Automate or similar products Experience developing processes which are targeted at both internal and external audiences Experience of delivering a first-class service to clients or customers An understanding of the voluntary and community sector, ideally within the youth field Desirable Experience of managing or supervising a team based remotely Experience of being a volunteer Experience of managing an onboarding process with the understanding of the importance of safer recruitment Experience of empowering a team to deliver a first class customer service Experience of leading projects manging change with various stakeholders Experience of working with volunteers and the knowledge of how to ensure they are supported Benefits: 25 days annual leave per annum, increasing with length of service Hybrid working for many roles Volunteering Leave Life assurance (4x salary) Private medical insurance Generous pension (employer contribution up to 10%) Cycle to work scheme Access to the Marine Society Digital Library Wellbeing portal and EAP with 121 counselling Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential. Additional Information MSSC encourages applications from all backgrounds, committed to equity, diversity, and inclusion. We adhere to safer recruitment practices due to our work with young people and vulnerable adults. Employment is subject to detailed pre-employment checks, including references and criminal disclosure checks. Successful applicants must attend safeguarding training. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of: Volunteer Coordinator, Volunteer Development Officer, Volunteer Resources Manager, CRM Administrator, Business Support Manager, Service Delivery Manager, Operations Manager (Charity Sector), or Process Improvement Analyst, may also be considered for this role.
Job Title: Pay and Benefits Manager Location: Liverpool / St Helens / Warrington (Base in Liverpool with travel to other sites) Reports to: Group Head of Total Reward, Data and Technology Responsible for: Pay and Benefits Officers, Pay and Benefits Coordinator Purpose of the Role: To manage and deliver a high-quality, customer-focused reward, benefits, payroll, and pensions service that is accurate and timely. The role also leads on People Services systems, data, and projects, including systems implementation and policy development for reward, benefits, pay, and pensions processes. You will work collaboratively with stakeholders and the wider People Services team to achieve strategic and operational objectives. Key Responsibilities: Operational Services Manage, supervise, and develop the pay and benefits team, ensuring effective payroll service delivery. Maintain and process reward, benefits, payroll, and pensions information through People Services systems. Ensure accurate and timely processing of all payroll and benefits data. Keep up to date with legal and regulatory requirements, advising management and implementing changes. Work closely with Finance to ensure accurate payroll and pensions processing, including year-end statutory returns. Manage system administration for payroll and benefits, including LGPS and GPP schemes, mileage, starters/leavers, holiday trading, etc. Investigate and resolve payroll and pension issues promptly. Prepare monthly and year-end reports for stakeholders and HMRC. Administer and promote employee benefits, ensuring correct tax treatment. Submit statutory reports to regulatory bodies (ONS, HMRC, pension providers). Stakeholder Management Collaborate with People Services and project groups to produce robust solutions. Communicate with customers, troubleshoot issues, and provide advice. Liaise with software providers to resolve system issues. Support large-scale organisational change with senior stakeholders. Compliance and Risk Update and maintain payroll and benefits policies and procedures. Ensure systems meet legislative requirements. Lead audits and investigations. Value for Money Apply robust appraisal and reporting processes. Streamline People Services systems and processes for simplicity and efficiency. Health & Safety, Inclusion, and Safeguarding Ensure compliance with H&S policies. Embed fairness and equality in service delivery. Promote safeguarding and report concerns promptly. Requirements: Essential: Relevant professional qualification (e.g., CIPP) or equivalent experience in payroll/reward/benefits/pensions. Degree-level education or equivalent experience. Proven experience managing payroll and benefits teams. Strong knowledge of compliance and legislative requirements. Excellent stakeholder management and communication skills. Desirable: Experience in systems implementation and project management. Evidence of continuous professional development. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jan 01, 2026
Full time
Job Title: Pay and Benefits Manager Location: Liverpool / St Helens / Warrington (Base in Liverpool with travel to other sites) Reports to: Group Head of Total Reward, Data and Technology Responsible for: Pay and Benefits Officers, Pay and Benefits Coordinator Purpose of the Role: To manage and deliver a high-quality, customer-focused reward, benefits, payroll, and pensions service that is accurate and timely. The role also leads on People Services systems, data, and projects, including systems implementation and policy development for reward, benefits, pay, and pensions processes. You will work collaboratively with stakeholders and the wider People Services team to achieve strategic and operational objectives. Key Responsibilities: Operational Services Manage, supervise, and develop the pay and benefits team, ensuring effective payroll service delivery. Maintain and process reward, benefits, payroll, and pensions information through People Services systems. Ensure accurate and timely processing of all payroll and benefits data. Keep up to date with legal and regulatory requirements, advising management and implementing changes. Work closely with Finance to ensure accurate payroll and pensions processing, including year-end statutory returns. Manage system administration for payroll and benefits, including LGPS and GPP schemes, mileage, starters/leavers, holiday trading, etc. Investigate and resolve payroll and pension issues promptly. Prepare monthly and year-end reports for stakeholders and HMRC. Administer and promote employee benefits, ensuring correct tax treatment. Submit statutory reports to regulatory bodies (ONS, HMRC, pension providers). Stakeholder Management Collaborate with People Services and project groups to produce robust solutions. Communicate with customers, troubleshoot issues, and provide advice. Liaise with software providers to resolve system issues. Support large-scale organisational change with senior stakeholders. Compliance and Risk Update and maintain payroll and benefits policies and procedures. Ensure systems meet legislative requirements. Lead audits and investigations. Value for Money Apply robust appraisal and reporting processes. Streamline People Services systems and processes for simplicity and efficiency. Health & Safety, Inclusion, and Safeguarding Ensure compliance with H&S policies. Embed fairness and equality in service delivery. Promote safeguarding and report concerns promptly. Requirements: Essential: Relevant professional qualification (e.g., CIPP) or equivalent experience in payroll/reward/benefits/pensions. Degree-level education or equivalent experience. Proven experience managing payroll and benefits teams. Strong knowledge of compliance and legislative requirements. Excellent stakeholder management and communication skills. Desirable: Experience in systems implementation and project management. Evidence of continuous professional development. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Future Select Recruitment
Great Crosby, Merseyside
Job Title: Legionella Sales Administrator Location: Crosby, Merseyside Salary/Benefits: 25k - 32k DOE + Training & Benefits We are recruiting for a confident go-getting Legionella Sales Administrator who has a loyal history and is based in the North West Region. This office-based role requires strong client facing skills and a hard-working attitude as you will be undertaking client enquiries, cold calling and supporting colleagues by sending emails and phone calls. This well-established company can offer competitive salaries, considerable packages and training for career development. Locations that are considered: Warrington, St Helens, Prescot, Rainhill, Huyton, Prescot, Kirkby, Litherland, Bootle, Fromby, Aughton, Ormskirk, Burscough, Skelmersdale, Southport, Liverpool, Ashton-in-Makerfield, Great Altcar, Lathom Experience / Qualifications: - Amazing interpersonal skills - Beneficial to have experience working for a Water Hygiene company - Superb attitude and resilience - Experienced using IT software such as Microsoft Office Suite - Active listening and professional telephone manner - Brilliant literacy and numeracy skills - Ideally have some sales experience The Role: - Support the successful running of the company - Cold calling - Book in sales meetings - Basic administrative duties like filing and scanning documents, sending emails and phone calls - Updating and protecting documents - Liaising with clients answering enquiries via telephone and email - Prioritise workload and meeting targets - Supporting team members Alternative job titles: Project Coordinator, Operations Support Administrator, Customer Liaison Officer, Administrator, Office Admin Assistant, Water Treatment Admin Assistant, Water Hygiene Schedular, Liaison Officer, Quality Checker Future Select are recruiting in the Water Treatment/Hygiene industry; we work with the best clients & candidates and supply the majority of permanent jobs in the market. We would be interested in speaking to candidates with experience in any disciplines from Risk Assessors, Service Engineers, Account Managers and Business Development/Operational Managers through to Director level. We are inundated with applications, we will endeavour to get back in touch, however if you have applied to Future Select and you have not heard from us after a week, on this occasion, you will not have been successful. Your details will be saved on our system and you will be contacted in the future if a vacancy matches your skills. Future Select Copyright 2025
Jan 01, 2026
Full time
Job Title: Legionella Sales Administrator Location: Crosby, Merseyside Salary/Benefits: 25k - 32k DOE + Training & Benefits We are recruiting for a confident go-getting Legionella Sales Administrator who has a loyal history and is based in the North West Region. This office-based role requires strong client facing skills and a hard-working attitude as you will be undertaking client enquiries, cold calling and supporting colleagues by sending emails and phone calls. This well-established company can offer competitive salaries, considerable packages and training for career development. Locations that are considered: Warrington, St Helens, Prescot, Rainhill, Huyton, Prescot, Kirkby, Litherland, Bootle, Fromby, Aughton, Ormskirk, Burscough, Skelmersdale, Southport, Liverpool, Ashton-in-Makerfield, Great Altcar, Lathom Experience / Qualifications: - Amazing interpersonal skills - Beneficial to have experience working for a Water Hygiene company - Superb attitude and resilience - Experienced using IT software such as Microsoft Office Suite - Active listening and professional telephone manner - Brilliant literacy and numeracy skills - Ideally have some sales experience The Role: - Support the successful running of the company - Cold calling - Book in sales meetings - Basic administrative duties like filing and scanning documents, sending emails and phone calls - Updating and protecting documents - Liaising with clients answering enquiries via telephone and email - Prioritise workload and meeting targets - Supporting team members Alternative job titles: Project Coordinator, Operations Support Administrator, Customer Liaison Officer, Administrator, Office Admin Assistant, Water Treatment Admin Assistant, Water Hygiene Schedular, Liaison Officer, Quality Checker Future Select are recruiting in the Water Treatment/Hygiene industry; we work with the best clients & candidates and supply the majority of permanent jobs in the market. We would be interested in speaking to candidates with experience in any disciplines from Risk Assessors, Service Engineers, Account Managers and Business Development/Operational Managers through to Director level. We are inundated with applications, we will endeavour to get back in touch, however if you have applied to Future Select and you have not heard from us after a week, on this occasion, you will not have been successful. Your details will be saved on our system and you will be contacted in the future if a vacancy matches your skills. Future Select Copyright 2025
Paralegal - Corporate page is loaded Paralegal - Corporatelocations: Londontime type: Full timeposted on: Posted Yesterdayjob requisition id: JR100767 THE FIRM As a leading international law firm, we are dedicated to excellence through impactful communication, collaboration, and community involvement. Our company culture has earned us one of the "100 Best Companies to Work For" for 26 consecutive years. This honor, along with many others, highlights our commitment to innovation and professional development. At Alston & Bird LLP, our foundation is made of trust, reliability, and compassion. JOB DESCRIPTION Alston & Bird's London office is looking for an experienced paralegal to assist the Investment Funds, Finance, and Corporate practices in the London office. The primary tasks include funds and secondaries work. In addition, this paralegal will be seconded at client site in London for 3 days a week for 3 months. Candidates should be self-starters, highly organized, and team players. Overtime is often needed to meet client deadlines. Assist attorneys with corporate and securities transactions, including entity formations/changes, corporate maintenance and foreign qualifications Draft and prepare documents including corporate approvals, stock certificates and stock transfer forms Prepares and files Form Ds, Form IDs with the SEC to obtain EDGAR Next Codes Experience working with state securities regulatory administrators, as well as NASAA, the SEC, and FINRA Performs blue sky research re: state exemptions. Monitors/tracks state status of registrations and/or exemptions renewals Prepares and files state registration and/or exemption documents Familiarity with submission of filings via and its Statements of Policy for various securities offerings Prepare and File Form NF (for registered 1940 Act fund clients) Prepare response letters to state securities commissioners Familiarity with public companies with listed securities or companies that are subject to the '34 Act reporting requirements File periodic required 1933 and 1934 Act filings with state securities commissions. Submit Section 16 Filings (Forms 3, 4, 5) on behalf of fund officers and directors/trustees Manage submission of filings through SEC EDGAR Next system. Basic research ability for state securities law research (primarily through CCH portal) Experience in basic corporation, LLC, and LP formation Provide backup assistance for the paralegals in the Investment Funds group and the Firm Proofread and edit legal documents Maintain current and accurate daily time record Perform special projects as assigned Ability to work overtime and irregular hours as dictated by the Firm and client needsSKILLS NEEDED TO BE SUCCESSFUL Ability to organize and prioritize numerous tasks and complete them under time constraints. Interpersonal skills necessary in order to communicate and follow instructions effectively from a diverse group of clients, attorneys and staff and provide information with ordinary courtesy and tact. Work typically requires more than 40 hours per week to perform the essential duties of the position; may require irregular hours.EDUCATION & EXPERIENCE 3-5+ Years of experience as a Transactional/Securities paralegal. EQUAL OPPORTUNITY EMPLOYER Alston & Bird LLP is an Equal Opportunity Employer does not discriminate on the bases of any status protected under federal, state, or local law. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law on the basis of race, color, religion, sex, age, sexual orientation, gender identity and/or expression, national origin, veteran status or disability in relation to our recruiting, hiring, and promoting practices.The statements contained in this position description are not necessarily all-inclusive, additional duties and responsibilities may be assigned, and requirements may vary from time to time.Professional business references and a background screening will be required for all final applicants selected for a position.If you need assistance or an accommodation due to a disability you may contact & Bird is not currently accepting resumes from agencies for this position. If you are a recruiter, search firm, or employment agency, you will not be compensated in any way for your referral of a candidate even if Alston & Bird hires the candidate. Alston & Bird's HR Mission Statement Hire For AttitudeDevelopment for TomorrowLead For A Lifetime!# Click to Watch: "Life at Alston & Bird" Michael Moore, Special Projects Catering Coordinator, shares his experience working at Alston & Bird.
Jan 01, 2026
Full time
Paralegal - Corporate page is loaded Paralegal - Corporatelocations: Londontime type: Full timeposted on: Posted Yesterdayjob requisition id: JR100767 THE FIRM As a leading international law firm, we are dedicated to excellence through impactful communication, collaboration, and community involvement. Our company culture has earned us one of the "100 Best Companies to Work For" for 26 consecutive years. This honor, along with many others, highlights our commitment to innovation and professional development. At Alston & Bird LLP, our foundation is made of trust, reliability, and compassion. JOB DESCRIPTION Alston & Bird's London office is looking for an experienced paralegal to assist the Investment Funds, Finance, and Corporate practices in the London office. The primary tasks include funds and secondaries work. In addition, this paralegal will be seconded at client site in London for 3 days a week for 3 months. Candidates should be self-starters, highly organized, and team players. Overtime is often needed to meet client deadlines. Assist attorneys with corporate and securities transactions, including entity formations/changes, corporate maintenance and foreign qualifications Draft and prepare documents including corporate approvals, stock certificates and stock transfer forms Prepares and files Form Ds, Form IDs with the SEC to obtain EDGAR Next Codes Experience working with state securities regulatory administrators, as well as NASAA, the SEC, and FINRA Performs blue sky research re: state exemptions. Monitors/tracks state status of registrations and/or exemptions renewals Prepares and files state registration and/or exemption documents Familiarity with submission of filings via and its Statements of Policy for various securities offerings Prepare and File Form NF (for registered 1940 Act fund clients) Prepare response letters to state securities commissioners Familiarity with public companies with listed securities or companies that are subject to the '34 Act reporting requirements File periodic required 1933 and 1934 Act filings with state securities commissions. Submit Section 16 Filings (Forms 3, 4, 5) on behalf of fund officers and directors/trustees Manage submission of filings through SEC EDGAR Next system. Basic research ability for state securities law research (primarily through CCH portal) Experience in basic corporation, LLC, and LP formation Provide backup assistance for the paralegals in the Investment Funds group and the Firm Proofread and edit legal documents Maintain current and accurate daily time record Perform special projects as assigned Ability to work overtime and irregular hours as dictated by the Firm and client needsSKILLS NEEDED TO BE SUCCESSFUL Ability to organize and prioritize numerous tasks and complete them under time constraints. Interpersonal skills necessary in order to communicate and follow instructions effectively from a diverse group of clients, attorneys and staff and provide information with ordinary courtesy and tact. Work typically requires more than 40 hours per week to perform the essential duties of the position; may require irregular hours.EDUCATION & EXPERIENCE 3-5+ Years of experience as a Transactional/Securities paralegal. EQUAL OPPORTUNITY EMPLOYER Alston & Bird LLP is an Equal Opportunity Employer does not discriminate on the bases of any status protected under federal, state, or local law. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law on the basis of race, color, religion, sex, age, sexual orientation, gender identity and/or expression, national origin, veteran status or disability in relation to our recruiting, hiring, and promoting practices.The statements contained in this position description are not necessarily all-inclusive, additional duties and responsibilities may be assigned, and requirements may vary from time to time.Professional business references and a background screening will be required for all final applicants selected for a position.If you need assistance or an accommodation due to a disability you may contact & Bird is not currently accepting resumes from agencies for this position. If you are a recruiter, search firm, or employment agency, you will not be compensated in any way for your referral of a candidate even if Alston & Bird hires the candidate. Alston & Bird's HR Mission Statement Hire For AttitudeDevelopment for TomorrowLead For A Lifetime!# Click to Watch: "Life at Alston & Bird" Michael Moore, Special Projects Catering Coordinator, shares his experience working at Alston & Bird.
Job Title: Asbestos Adminstrator Location: Maidstone, Kent Salary/Benefits: 20k - 34k DOE + Training & Benefits This well-known Asbestos consultancy is on the look out for an enthusiastic and organised Asbestos Administrator in the South East region. You will need to have experience working as an Asbestos Administrator, and will have a polite telephone manner and brilliant IT skills. The company hold UKAS accreditation and are privately owned. You will be completing daily administrative duties, including: sending emails, scheduling appointments and proof-reading reports. Applicants will be offered competetive salaries, great packages and many career development opportunities. Locations that are considered are: Canterbury, Ashford, Croydon, Bromley, Dartford, Chatham, Sittingbourne, Faversham, Whitstable, Isle of Sheppey, Royal Tunbridge Wells, Tenterden, Gravesend, Bromley Experience / Qualifications: - It would be favourable to have BOHS P402 qualification - Strong administrative experience - Expericence working for a UKAS accreddited Asbestos company - Familiar with IT software such as TEAMS and / or TRACKER - Bright and meticulous - Good telephone and interpersonal skills - Proven industry technical knowledge The Role: - Daily administartive duties such as filing and scanning documents, sending emails and phone calls - Consulting with clients to give advice and support - Maintain the company database and keep documents safe - Ensuring projects run to agreed scope and deadlines - Scheduling appointments and projects for site staff across the country - Working to meet / exceed deadlines and targets - Proof-reading and editing reports before issuing to clients - Providing general administrative support to clients and internal staff members Alternative job titles: Asbestos Coordinator, Project Coordinator, Asbestos Report Checker, Asbestos Project Coordinator, Quality Checker, Administrator, Office Admin Assistant, Asbestos Admin Assistant, Asbestos Schedular, Asbestos QC Verifier, Liaison Officer, Quality Checker Future Select are the leading market supplier for recruitment in the Asbestos industry; we work with the best clients and candidates and supply the majority of permanent jobs in the asbestos market. We have a large dedicated team, with over 25 years combined industry experience within Asbestos recruitment specifically geared to dealing with Asbestos Surveyors/Analysts/Lab Technicians, Administrators, Project/Regional /Technical/Quality/Training/Sales Managers through to Director Level for both Consultancy & Removal. We have intrinsic knowledge of the market place, as well as respecting candidates/clients confidentiality in this close knit market sector. We are also interested in anyone with p401/p402/p403/p404/p404 or s301 CCP. We are inundated with applications, we will endeavour to get back in touch, however if you have applied to Future Select and you have not heard from us after a week, on this occasion, you will not have been successful. Your details will be saved on our system and you will be contacted in the future if a vacancy matches your skills. Future Select Copyright 2025
Jan 01, 2026
Full time
Job Title: Asbestos Adminstrator Location: Maidstone, Kent Salary/Benefits: 20k - 34k DOE + Training & Benefits This well-known Asbestos consultancy is on the look out for an enthusiastic and organised Asbestos Administrator in the South East region. You will need to have experience working as an Asbestos Administrator, and will have a polite telephone manner and brilliant IT skills. The company hold UKAS accreditation and are privately owned. You will be completing daily administrative duties, including: sending emails, scheduling appointments and proof-reading reports. Applicants will be offered competetive salaries, great packages and many career development opportunities. Locations that are considered are: Canterbury, Ashford, Croydon, Bromley, Dartford, Chatham, Sittingbourne, Faversham, Whitstable, Isle of Sheppey, Royal Tunbridge Wells, Tenterden, Gravesend, Bromley Experience / Qualifications: - It would be favourable to have BOHS P402 qualification - Strong administrative experience - Expericence working for a UKAS accreddited Asbestos company - Familiar with IT software such as TEAMS and / or TRACKER - Bright and meticulous - Good telephone and interpersonal skills - Proven industry technical knowledge The Role: - Daily administartive duties such as filing and scanning documents, sending emails and phone calls - Consulting with clients to give advice and support - Maintain the company database and keep documents safe - Ensuring projects run to agreed scope and deadlines - Scheduling appointments and projects for site staff across the country - Working to meet / exceed deadlines and targets - Proof-reading and editing reports before issuing to clients - Providing general administrative support to clients and internal staff members Alternative job titles: Asbestos Coordinator, Project Coordinator, Asbestos Report Checker, Asbestos Project Coordinator, Quality Checker, Administrator, Office Admin Assistant, Asbestos Admin Assistant, Asbestos Schedular, Asbestos QC Verifier, Liaison Officer, Quality Checker Future Select are the leading market supplier for recruitment in the Asbestos industry; we work with the best clients and candidates and supply the majority of permanent jobs in the asbestos market. We have a large dedicated team, with over 25 years combined industry experience within Asbestos recruitment specifically geared to dealing with Asbestos Surveyors/Analysts/Lab Technicians, Administrators, Project/Regional /Technical/Quality/Training/Sales Managers through to Director Level for both Consultancy & Removal. We have intrinsic knowledge of the market place, as well as respecting candidates/clients confidentiality in this close knit market sector. We are also interested in anyone with p401/p402/p403/p404/p404 or s301 CCP. We are inundated with applications, we will endeavour to get back in touch, however if you have applied to Future Select and you have not heard from us after a week, on this occasion, you will not have been successful. Your details will be saved on our system and you will be contacted in the future if a vacancy matches your skills. Future Select Copyright 2025
Role Overview As Customer Liaison Officer, you will support the full end-to-end customer and installation journey. Alongside coordinating projects, you will act as the face of the organisation, visiting customers in their homes to provide clear information, build trust, and ensure they feel supported throughout the retrofit process. Key Responsibilities Act as the main customer liaison throughout the retrofit journey, including conducting home visits to explain works, manage expectations, and provide reassurance. Support customers both remotely and on-site by addressing queries, providing updates, and ensuring they understand each stage of the process. Work closely with assessors, surveyors, installers, and internal teams to ensure smooth project delivery and a positive customer experience. Identify and escalate customer concerns promptly, ensuring effective resolution and contributing to continuous service improvement. Represent the company professionally at all times when dealing with customers in person, over the phone, and in writing. Gather customer feedback during interactions and site visits, feeding insights back into internal processes to improve the customer experience. Support the Project Coordinator with general office duties, including taking customer calls, managing inbox enquiries, and providing timely updates to all stakeholders. Assist with booking and scheduling surveys, assessments, and installation appointments, ensuring information is accurately recorded and communicated. Upload and maintain project documentation and evidence in internal systems, ensuring records are clear, complete, and up to date. Skills & Experience Essential: Experience in project coordination, administration, or customer support. Strong organisational and communication skills with the ability to manage multiple tasks. Excellent customer service skills with the ability to communicate clearly and professionally over the phone, in person, and in writing. Ability to handle customer concerns with empathy, patience, and efficiency. Proficiency in CRM systems, spreadsheets, and document management tools. Full UK driving licence and willingness to travel regularly for customer visits. Ability to manage sensitive conversations in person with empathy and professionalism. Experience of working in a field-based, customer-facing role. Confidence in face-to-face customer interactions, with the ability to build rapport quickly. Desirable: Previous experience in insulation administration or retrofit project support. Knowledge of domestic retrofit standards such as PAS 2030 / PAS 2035 or ECO4 requirements. Familiarity with construction or energy efficiency projects. Proven track record of delivering positive customer experiences in previous roles. What We Offer Company Vehicle (Van) 25 days annual leave (+ Bank Holidays) Private Healthcare Career development opportunities in a growing sector A supportive and collaborative working environment The chance to make a tangible difference in the transition to a low-carbon future
Jan 01, 2026
Full time
Role Overview As Customer Liaison Officer, you will support the full end-to-end customer and installation journey. Alongside coordinating projects, you will act as the face of the organisation, visiting customers in their homes to provide clear information, build trust, and ensure they feel supported throughout the retrofit process. Key Responsibilities Act as the main customer liaison throughout the retrofit journey, including conducting home visits to explain works, manage expectations, and provide reassurance. Support customers both remotely and on-site by addressing queries, providing updates, and ensuring they understand each stage of the process. Work closely with assessors, surveyors, installers, and internal teams to ensure smooth project delivery and a positive customer experience. Identify and escalate customer concerns promptly, ensuring effective resolution and contributing to continuous service improvement. Represent the company professionally at all times when dealing with customers in person, over the phone, and in writing. Gather customer feedback during interactions and site visits, feeding insights back into internal processes to improve the customer experience. Support the Project Coordinator with general office duties, including taking customer calls, managing inbox enquiries, and providing timely updates to all stakeholders. Assist with booking and scheduling surveys, assessments, and installation appointments, ensuring information is accurately recorded and communicated. Upload and maintain project documentation and evidence in internal systems, ensuring records are clear, complete, and up to date. Skills & Experience Essential: Experience in project coordination, administration, or customer support. Strong organisational and communication skills with the ability to manage multiple tasks. Excellent customer service skills with the ability to communicate clearly and professionally over the phone, in person, and in writing. Ability to handle customer concerns with empathy, patience, and efficiency. Proficiency in CRM systems, spreadsheets, and document management tools. Full UK driving licence and willingness to travel regularly for customer visits. Ability to manage sensitive conversations in person with empathy and professionalism. Experience of working in a field-based, customer-facing role. Confidence in face-to-face customer interactions, with the ability to build rapport quickly. Desirable: Previous experience in insulation administration or retrofit project support. Knowledge of domestic retrofit standards such as PAS 2030 / PAS 2035 or ECO4 requirements. Familiarity with construction or energy efficiency projects. Proven track record of delivering positive customer experiences in previous roles. What We Offer Company Vehicle (Van) 25 days annual leave (+ Bank Holidays) Private Healthcare Career development opportunities in a growing sector A supportive and collaborative working environment The chance to make a tangible difference in the transition to a low-carbon future
Resident Liaison Officer Based in Enfield Temp on going 18.71 per hour Umbrella Experience in retrofit and SHDF Needs to be able to drive and have a clean driving Licence Based in Enfield Needs to be a team player and proactive Properties are scattered over Enfield 2 stage interviews 1 hour drive away Max We are seeking an experienced Resident Liaison Officer (RLO) with strong knowledge of retrofit programmes , including energy-efficiency upgrades, whole-house retrofit, PAS 2030 / PAS 2035 processes, and decarbonisation works. The successful candidate will act as the primary point of contact between residents, contractors, and project teams-ensuring clear communication, minimal disruption, and a positive resident experience throughout the retrofit process. Key Responsibilities Resident Engagement & Communication Serve as the main liaison for residents throughout pre-works, installation, and post-works stages of retrofit projects. Conduct home visits, surveys, and resident briefings to explain retrofit measures, timelines, and access requirements. Provide clear, accessible information to residents about works such as insulation, ventilation upgrades, heating system replacements, and other energy-efficiency improvements. Manage resident expectations and resolve any concerns or issues promptly and professionally. Project Coordination Work closely with retrofit assessors, coordinators, designers, and contractors to ensure accurate resident data, property access, and scheduling. Support the delivery of PAS 2035-compliant projects by assisting in gathering required resident information and providing feedback to project teams. Track and update appointment schedules, access arrangements, and resident satisfaction. Report progress, risks, and resident feedback to project management teams. Skills & Experience Required Essential Proven experience as a Resident Liaison Officer, Resident Engagement Officer, or similar customer-facing role within housing, construction, or retrofit. Working knowledge of retrofit processes , energy-efficiency upgrades, and PAS 2030 / PAS 2035 standards. Exceptional communication and interpersonal skills, with the ability to work with diverse communities. Strong organisational skills and the ability to manage multiple properties and appointments. Experience handling complaints and resolving issues diplomatically. IT literacy (MS Office, CRM systems, scheduling software) Personal Qualities Empathetic and resident-focused. Highly organised with strong attention to detail. Calm under pressure and adaptable to change. Able to work independently and as part of a multidisciplinary team.
Jan 01, 2026
Seasonal
Resident Liaison Officer Based in Enfield Temp on going 18.71 per hour Umbrella Experience in retrofit and SHDF Needs to be able to drive and have a clean driving Licence Based in Enfield Needs to be a team player and proactive Properties are scattered over Enfield 2 stage interviews 1 hour drive away Max We are seeking an experienced Resident Liaison Officer (RLO) with strong knowledge of retrofit programmes , including energy-efficiency upgrades, whole-house retrofit, PAS 2030 / PAS 2035 processes, and decarbonisation works. The successful candidate will act as the primary point of contact between residents, contractors, and project teams-ensuring clear communication, minimal disruption, and a positive resident experience throughout the retrofit process. Key Responsibilities Resident Engagement & Communication Serve as the main liaison for residents throughout pre-works, installation, and post-works stages of retrofit projects. Conduct home visits, surveys, and resident briefings to explain retrofit measures, timelines, and access requirements. Provide clear, accessible information to residents about works such as insulation, ventilation upgrades, heating system replacements, and other energy-efficiency improvements. Manage resident expectations and resolve any concerns or issues promptly and professionally. Project Coordination Work closely with retrofit assessors, coordinators, designers, and contractors to ensure accurate resident data, property access, and scheduling. Support the delivery of PAS 2035-compliant projects by assisting in gathering required resident information and providing feedback to project teams. Track and update appointment schedules, access arrangements, and resident satisfaction. Report progress, risks, and resident feedback to project management teams. Skills & Experience Required Essential Proven experience as a Resident Liaison Officer, Resident Engagement Officer, or similar customer-facing role within housing, construction, or retrofit. Working knowledge of retrofit processes , energy-efficiency upgrades, and PAS 2030 / PAS 2035 standards. Exceptional communication and interpersonal skills, with the ability to work with diverse communities. Strong organisational skills and the ability to manage multiple properties and appointments. Experience handling complaints and resolving issues diplomatically. IT literacy (MS Office, CRM systems, scheduling software) Personal Qualities Empathetic and resident-focused. Highly organised with strong attention to detail. Calm under pressure and adaptable to change. Able to work independently and as part of a multidisciplinary team.
A leading health solutions organization in Birkenhead is seeking a Project Support Officer to provide essential project and administrative support for public health programmes. As part of the Champs support team, responsibilities include managing documents, coordinating meetings, and supporting project planning. The ideal candidate should have NVQ Level 3 in Business Administration and strong skills in IT, communication, and organization. This full-time position offers a chance to contribute to impactful health initiatives.
Jan 01, 2026
Full time
A leading health solutions organization in Birkenhead is seeking a Project Support Officer to provide essential project and administrative support for public health programmes. As part of the Champs support team, responsibilities include managing documents, coordinating meetings, and supporting project planning. The ideal candidate should have NVQ Level 3 in Business Administration and strong skills in IT, communication, and organization. This full-time position offers a chance to contribute to impactful health initiatives.
Job Title: Volunteer Support Manager Location: 200B Lambeth Road, London, SE1 7JY (Hybrid Working) Salary: £40,000 to £42,000 gross per annum, depending on experience Job type: Full time, permanent Closing Date: 8 February 2026 Assessment Day: 16 February 2026 Are you looking for a new opportunity supporting volunteers to give their best? This charity is a vibrant and growing charity delivering life changing nautical adventure for young people through the Sea Cadets to give them the best possible head start in life. We also provide personal and professional development opportunities for seafarers with this charity. Working with our staff, cadets, and volunteers, we have built a vision and five-year strategy to take us forward and further improve the astounding contribution already made through our work to the lives of thousands of young people and seafarers, while fully supporting our volunteers who are vital to our success. About the role: We seek a Volunteer Support Manager to join the Young People, Volunteer and Business Support Directorate. This key role focuses on supporting the charity's volunteering strategy and championing best practice. You will manage the Volunteer Support Team and develop/maintain efficient volunteering systems. This is an exciting time to join, with a real opportunity to impact how volunteers are supported and recognised. You will be responsible for the effective administration of volunteer processes using tools like Microsoft Forms and Power Automate, reviewing existing systems, and implementing new, volunteer-friendly processes. Responsibilities: To maintain, review and update volunteering systems, processes and approaches ensuring that they are efficient, up-to-date and as volunteer friendly as possible To line manage and support the Volunteer Support Team based at our Support Centre to ensure the delivery of effective and timely support to the volunteers To functionally manage and support the Area Volunteer Support Team based across the 6 Area Offices to deliver effective and consistent support to the volunteers To work with the Head of Volunteering to review our volunteering policies, monitoring their appropriateness and effectiveness, making recommendations for changes as necessary To work with Volunteer Support Officers to develop systems and processes for managing the volunteer support workload and monitoring delivery standards To develop guidance and associated resources for the support of volunteers To manage the Volunteer Support elements of the Training and Admin website ensuring that the information is relevant, accurate and up to date Requirements: Experience of managing and motivating a large team Experience of managing, reviewing and refining complex administrative processes Experience of running effective CRM systems including the use of Microsoft Forms and Power Automate or similar products Experience developing processes which are targeted at both internal and external audiences Experience of delivering a first-class service to clients or customers An understanding of the voluntary and community sector, ideally within the youth field Desirable Experience of managing or supervising a team based remotely Experience of being a volunteer Experience of managing an onboarding process with the understanding of the importance of safer recruitment Experience of empowering a team to deliver a first class customer service Experience of leading projects manging change with various stakeholders Experience of working with volunteers and the knowledge of how to ensure they are supported Benefits: 25 days annual leave per annum, increasing with length of service Hybrid working for many roles Volunteering Leave Life assurance (4x salary) Private medical insurance Generous pension (employer contribution up to 10%) Cycle to work scheme Access to the our Digital Library Wellbeing portal and EAP with 121 counselling Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential. Additional Information This charity encourages applications from all backgrounds, committed to equity, diversity, and inclusion. We adhere to safer recruitment practices due to our work with young people and vulnerable adults. Employment is subject to detailed pre-employment checks, including references and criminal disclosure checks. Successful applicants must attend safeguarding training. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of: Volunteer Coordinator, Volunteer Development Officer, Volunteer Resources Manager, CRM Administrator, Business Support Manager, Service Delivery Manager, Operations Manager (Charity Sector), or Process Improvement Analyst, may also be considered for this role.
Dec 22, 2025
Full time
Job Title: Volunteer Support Manager Location: 200B Lambeth Road, London, SE1 7JY (Hybrid Working) Salary: £40,000 to £42,000 gross per annum, depending on experience Job type: Full time, permanent Closing Date: 8 February 2026 Assessment Day: 16 February 2026 Are you looking for a new opportunity supporting volunteers to give their best? This charity is a vibrant and growing charity delivering life changing nautical adventure for young people through the Sea Cadets to give them the best possible head start in life. We also provide personal and professional development opportunities for seafarers with this charity. Working with our staff, cadets, and volunteers, we have built a vision and five-year strategy to take us forward and further improve the astounding contribution already made through our work to the lives of thousands of young people and seafarers, while fully supporting our volunteers who are vital to our success. About the role: We seek a Volunteer Support Manager to join the Young People, Volunteer and Business Support Directorate. This key role focuses on supporting the charity's volunteering strategy and championing best practice. You will manage the Volunteer Support Team and develop/maintain efficient volunteering systems. This is an exciting time to join, with a real opportunity to impact how volunteers are supported and recognised. You will be responsible for the effective administration of volunteer processes using tools like Microsoft Forms and Power Automate, reviewing existing systems, and implementing new, volunteer-friendly processes. Responsibilities: To maintain, review and update volunteering systems, processes and approaches ensuring that they are efficient, up-to-date and as volunteer friendly as possible To line manage and support the Volunteer Support Team based at our Support Centre to ensure the delivery of effective and timely support to the volunteers To functionally manage and support the Area Volunteer Support Team based across the 6 Area Offices to deliver effective and consistent support to the volunteers To work with the Head of Volunteering to review our volunteering policies, monitoring their appropriateness and effectiveness, making recommendations for changes as necessary To work with Volunteer Support Officers to develop systems and processes for managing the volunteer support workload and monitoring delivery standards To develop guidance and associated resources for the support of volunteers To manage the Volunteer Support elements of the Training and Admin website ensuring that the information is relevant, accurate and up to date Requirements: Experience of managing and motivating a large team Experience of managing, reviewing and refining complex administrative processes Experience of running effective CRM systems including the use of Microsoft Forms and Power Automate or similar products Experience developing processes which are targeted at both internal and external audiences Experience of delivering a first-class service to clients or customers An understanding of the voluntary and community sector, ideally within the youth field Desirable Experience of managing or supervising a team based remotely Experience of being a volunteer Experience of managing an onboarding process with the understanding of the importance of safer recruitment Experience of empowering a team to deliver a first class customer service Experience of leading projects manging change with various stakeholders Experience of working with volunteers and the knowledge of how to ensure they are supported Benefits: 25 days annual leave per annum, increasing with length of service Hybrid working for many roles Volunteering Leave Life assurance (4x salary) Private medical insurance Generous pension (employer contribution up to 10%) Cycle to work scheme Access to the our Digital Library Wellbeing portal and EAP with 121 counselling Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential. Additional Information This charity encourages applications from all backgrounds, committed to equity, diversity, and inclusion. We adhere to safer recruitment practices due to our work with young people and vulnerable adults. Employment is subject to detailed pre-employment checks, including references and criminal disclosure checks. Successful applicants must attend safeguarding training. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of: Volunteer Coordinator, Volunteer Development Officer, Volunteer Resources Manager, CRM Administrator, Business Support Manager, Service Delivery Manager, Operations Manager (Charity Sector), or Process Improvement Analyst, may also be considered for this role.