Job Description Ward Manager Woodthorpe Hospital, Nottingham Full time 37.5 Hours The role At Ramsay Health Care, we know our people are our most important asset. Join us as a Ward Manager where you'll help to lead, manage and nurture a team in one of the leading providers of independent healthcare in the UK. Together, you'll deliver the highest quality clinical outcomes in an environment where there is 'more time to care'. You already have proven success in leading a team, as well as experience in change management and transformation. Not only will you be valued for these skills and expertise, you'll have time to build on them too, through our Ramsay Academy. We put the patient at the heart of everything we do - as our 'Speaking Up for Safety' programme proves. Where you'll be based Woodthorpe Hospital is a 42 bedded private hospital on 2 wards offering multi-speciality surgery for day cases and inpatients stay for both private and NHS patients. It is a very busy Hospital with patients seen by many different speciality consultants including Orthopaedics, spinal, gynaecology, urology, gastroenterology, dermatology and ENT. What you'll bring with you Registration with the NMC including full compliance Ability to deliver high standards of patient care Previous clinical supervisory experience and background as a Ward Nurse Experience of managing rosters and staffing (desirable) Enthusiasm and a can do attitude Flexibility and adaptability to meet the changing needs of the business A good working knowledge and compliance with CQC Standards The ability to make decisions and use your initiative Strong communication skills Passion to deliver excellent care in a busy and challenging environment Benefits Contributory pension scheme 25 days' annual leave plus eight Bank Holiday days Family friendly policies including enhanced parental leave Private healthcare and life assurance Free uniform and DBS check Free onsite parking and a subsidised staff restaurant Access to our employee discount programme Wellbeing Centre and access to 24/7 employee assistance line Long service, employee recognition and appreciation awards Access to the Ramsay Academy giving you genuine opportunities to grow, develop and specialise in your career About us We're Ramsay Health Care UK. With 35 hospitals, 7,600 staff and 200,000 patients treated every year, we're one of the leading independent healthcare providers in England. We deliver a wide and comprehensive range of specialised clinical services from routine to complex surgery, day case procedures, cancer care, diagnostic services and physiotherapy. In addition, we also have our three standalone decontamination units which are essential to supporting our clinical outcomes. 94% of our facilities are rated 'Good' by the CQC, and we are extremely proud of the high quality of our staff as well as excellent relationships with doctors and our strong, longstanding partnership with the NHS. We're part of a global hospital group with over 50 years' experience that operates in 11 countries across the world. As people caring for people, our ethos helps make a huge difference in the lives of millions. We know that our people are our most important asset to our organisation, and are the key to our success and continuing growth. We care. It's more than what we do, it's who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964. "The Ramsay Way" culture recognises that our people are our most important asset and this has been key to our ongoing success. We are proud to support the UK's Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD's Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients. We are committed to equality of opportunity for all. This position is subject to background and DBS checks.
Jan 06, 2026
Full time
Job Description Ward Manager Woodthorpe Hospital, Nottingham Full time 37.5 Hours The role At Ramsay Health Care, we know our people are our most important asset. Join us as a Ward Manager where you'll help to lead, manage and nurture a team in one of the leading providers of independent healthcare in the UK. Together, you'll deliver the highest quality clinical outcomes in an environment where there is 'more time to care'. You already have proven success in leading a team, as well as experience in change management and transformation. Not only will you be valued for these skills and expertise, you'll have time to build on them too, through our Ramsay Academy. We put the patient at the heart of everything we do - as our 'Speaking Up for Safety' programme proves. Where you'll be based Woodthorpe Hospital is a 42 bedded private hospital on 2 wards offering multi-speciality surgery for day cases and inpatients stay for both private and NHS patients. It is a very busy Hospital with patients seen by many different speciality consultants including Orthopaedics, spinal, gynaecology, urology, gastroenterology, dermatology and ENT. What you'll bring with you Registration with the NMC including full compliance Ability to deliver high standards of patient care Previous clinical supervisory experience and background as a Ward Nurse Experience of managing rosters and staffing (desirable) Enthusiasm and a can do attitude Flexibility and adaptability to meet the changing needs of the business A good working knowledge and compliance with CQC Standards The ability to make decisions and use your initiative Strong communication skills Passion to deliver excellent care in a busy and challenging environment Benefits Contributory pension scheme 25 days' annual leave plus eight Bank Holiday days Family friendly policies including enhanced parental leave Private healthcare and life assurance Free uniform and DBS check Free onsite parking and a subsidised staff restaurant Access to our employee discount programme Wellbeing Centre and access to 24/7 employee assistance line Long service, employee recognition and appreciation awards Access to the Ramsay Academy giving you genuine opportunities to grow, develop and specialise in your career About us We're Ramsay Health Care UK. With 35 hospitals, 7,600 staff and 200,000 patients treated every year, we're one of the leading independent healthcare providers in England. We deliver a wide and comprehensive range of specialised clinical services from routine to complex surgery, day case procedures, cancer care, diagnostic services and physiotherapy. In addition, we also have our three standalone decontamination units which are essential to supporting our clinical outcomes. 94% of our facilities are rated 'Good' by the CQC, and we are extremely proud of the high quality of our staff as well as excellent relationships with doctors and our strong, longstanding partnership with the NHS. We're part of a global hospital group with over 50 years' experience that operates in 11 countries across the world. As people caring for people, our ethos helps make a huge difference in the lives of millions. We know that our people are our most important asset to our organisation, and are the key to our success and continuing growth. We care. It's more than what we do, it's who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964. "The Ramsay Way" culture recognises that our people are our most important asset and this has been key to our ongoing success. We are proud to support the UK's Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD's Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients. We are committed to equality of opportunity for all. This position is subject to background and DBS checks.
We re hiring for future roles are you ready for your next Office Manager opportunity in London? At ARC, we are a boutique, specialist recruitment agency focused solely on business support and office management roles across London. We are proud to partner with some of the most dynamic and values-led employers - from creative agencies and VC-backed startups to FTSE firms and international organisations. We re currently expanding our exclusive talent pool of Office Managers for upcoming permanent positions. What we look for in Office Manager candidates: Minimum 12 months experience in an Office Manager or Operations Coordinator role Confident running day-to-day office operations, including facilities, suppliers, budgets, and internal processes Proactive and solutions-driven, with excellent communication and multitasking skills Able to support across onboarding, compliance, office culture and team engagement Tech confident (Microsoft Office, Google Workspace or similar) Comfortable with the expectation of in-person, office-first work environments Why register with ARC? A proven track record of placing professionals into top-tier roles, with over 100 5-star reviews from candidates and clients alike First-look access to London s best Office Manager vacancies Honest, consultative career support from specialist recruiters who know your market Guidance on salary benchmarks, progression opportunities, and market shifts Roles with flexible working, strong cultures, and forward-thinking leadership If you feel that you fit the above criteria, then please apply today by submitting your CV to us. Please note that due to the high volume of applications that we receive, only successful applicants will be contacted. For information on how we process personal information, please refer to our website: How We Use Your Personal Information. At Australasian Recruitment Company we are committed to an Equal Opportunities policy and make employment decisions by matching business needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities) gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.
Jan 06, 2026
Full time
We re hiring for future roles are you ready for your next Office Manager opportunity in London? At ARC, we are a boutique, specialist recruitment agency focused solely on business support and office management roles across London. We are proud to partner with some of the most dynamic and values-led employers - from creative agencies and VC-backed startups to FTSE firms and international organisations. We re currently expanding our exclusive talent pool of Office Managers for upcoming permanent positions. What we look for in Office Manager candidates: Minimum 12 months experience in an Office Manager or Operations Coordinator role Confident running day-to-day office operations, including facilities, suppliers, budgets, and internal processes Proactive and solutions-driven, with excellent communication and multitasking skills Able to support across onboarding, compliance, office culture and team engagement Tech confident (Microsoft Office, Google Workspace or similar) Comfortable with the expectation of in-person, office-first work environments Why register with ARC? A proven track record of placing professionals into top-tier roles, with over 100 5-star reviews from candidates and clients alike First-look access to London s best Office Manager vacancies Honest, consultative career support from specialist recruiters who know your market Guidance on salary benchmarks, progression opportunities, and market shifts Roles with flexible working, strong cultures, and forward-thinking leadership If you feel that you fit the above criteria, then please apply today by submitting your CV to us. Please note that due to the high volume of applications that we receive, only successful applicants will be contacted. For information on how we process personal information, please refer to our website: How We Use Your Personal Information. At Australasian Recruitment Company we are committed to an Equal Opportunities policy and make employment decisions by matching business needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities) gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.
Go back University Hospitals of Morecambe Bay NHS Trust Consultant Breast Radiologist with Director of Breast Screening Role The closing date is 29 September 2025 We are seeking a dynamic and committed Consultant Breast Radiologist to take on a combined role that includes clinical breast imaging and leadership as Director of Breast Screening within our well-established NHS Breast Screening Programme (NHSBSP). This is a fantastic opportunity to shape and lead breast imaging services across North Lancashire and South Cumbria while enjoying an excellent work-life balance in one of the UK's most beautiful and affordable regions. Main duties of the job Role Highlights: We are seeking a Consultant Breast Radiologist with the opportunity to take on the leadership role of Director of Breast Screening. You will oversee the quality and delivery of the local NHS Breast Screening Programme, working closely with public health, service managers, and clinical teams. The role includes both symptomatic and screening breast imaging, including mammography, ultrasound, MRI, and image-guided procedures. You'll be part of a supportive multidisciplinary team with experienced radiographers, advanced practitioners, and admin staff. On-call is optional and mostly outsourced overnight, promoting sustainable working patterns. Service Overview: The Breast Imaging Unit operates across Furness General Hospital, Royal Lancaster Infirmary, and Westmorland General Hospital, alongside mobile screening units. Recent investment has enhanced our digital mammography, ultrasound systems, and SECTRA PACS. The screening programme is high performing with excellent uptake and patient feedback. Why Join Us? Opportunities for regional/national leadership Support for teaching, research, and service innovation Option of a 4-day working week Outstanding lifestyle opportunities near the Lake District, Yorkshire Dales, and major cities If you're a dedicated breast radiologist ready to lead and innovate, we'd love to hear from you. About us We operate from three main hospitals - Furness General Hospital (FGH) in Barrow, the Royal Lancaster Infirmary (RLI), and Westmorland General Hospital (WGH) in Kendal, as well as a number of community health care premises including Millom Hospital and GP Practice, Queen Victoria Hospital in Morecambe, and Ulverston Community Health Centre. FGH and the RLI have a range of General Hospital services, with full Emergency Departments, Critical/Coronary Care units and various Consultant-led services. WGH provides a range of General Hospital services, together with an Urgent Treatment Centre, that can help with a range of non-life threatening conditions such as broken bones and minor illnesses. All three main hospitals provide a range of planned care including outpatients, diagnostics, therapies, day case and inpatient surgery. In addition, a range of local outreach services and diagnostics are provided from community facilities across Morecambe Bay Job responsibilities To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about University Hospitals of Morecambe Bay visiting our website Person Specification Education & Qualifications MB ChB (or equivalent). FRCR (or equivalent) Strong educational, qualification & professional track record. On the GMC specialist register for Clinical Radiology and in possession of current license to practice. Fellowship or additional training in Breast Imaging Teaching or training qualifications. Skills, Ability & Knowledge Ability to plan and develop the service to provide patient centred care. Ability to organise and prioritise work Ability to communicate appropriately in English (both in writing and verbally) with colleagues, patients, relatives, GPs, radiographers, nurses and other agencies. Good standard of verbal and written English. Ability and willingness to work within the Trust and NHS performance framework and targets. Ability to plan strategically and work with the Trust's partners. Experience of teaching clinical skills. Computer, PACS and VR software literate. Clinical Experience Five years supervised training in an appropriate SpR equivalent training programme (or equivalent). Broad radiology skills and experience - plain film, US, CT and MR. Demonstrated ability to take full and independent responsibility for clinical care of patients and contribute to on call. Experience of offering expert clinical opinion on a range of problems. Experience of evaluating own radiological practice and audit practices. Experience in breast screening and QA processes Leadership experience or training relevant to screening programme management Experience of working in UK. Subspecialty interest to fit with the needs of the department Experience of supervising Trainees. Publication of audit results Publication of research in peer reviewed journals. Participation in clinical or laboratory research projects. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. University Hospitals of Morecambe Bay NHS Trust £105,504 to £139,882 a yearPer Annum pro rata
Jan 06, 2026
Full time
Go back University Hospitals of Morecambe Bay NHS Trust Consultant Breast Radiologist with Director of Breast Screening Role The closing date is 29 September 2025 We are seeking a dynamic and committed Consultant Breast Radiologist to take on a combined role that includes clinical breast imaging and leadership as Director of Breast Screening within our well-established NHS Breast Screening Programme (NHSBSP). This is a fantastic opportunity to shape and lead breast imaging services across North Lancashire and South Cumbria while enjoying an excellent work-life balance in one of the UK's most beautiful and affordable regions. Main duties of the job Role Highlights: We are seeking a Consultant Breast Radiologist with the opportunity to take on the leadership role of Director of Breast Screening. You will oversee the quality and delivery of the local NHS Breast Screening Programme, working closely with public health, service managers, and clinical teams. The role includes both symptomatic and screening breast imaging, including mammography, ultrasound, MRI, and image-guided procedures. You'll be part of a supportive multidisciplinary team with experienced radiographers, advanced practitioners, and admin staff. On-call is optional and mostly outsourced overnight, promoting sustainable working patterns. Service Overview: The Breast Imaging Unit operates across Furness General Hospital, Royal Lancaster Infirmary, and Westmorland General Hospital, alongside mobile screening units. Recent investment has enhanced our digital mammography, ultrasound systems, and SECTRA PACS. The screening programme is high performing with excellent uptake and patient feedback. Why Join Us? Opportunities for regional/national leadership Support for teaching, research, and service innovation Option of a 4-day working week Outstanding lifestyle opportunities near the Lake District, Yorkshire Dales, and major cities If you're a dedicated breast radiologist ready to lead and innovate, we'd love to hear from you. About us We operate from three main hospitals - Furness General Hospital (FGH) in Barrow, the Royal Lancaster Infirmary (RLI), and Westmorland General Hospital (WGH) in Kendal, as well as a number of community health care premises including Millom Hospital and GP Practice, Queen Victoria Hospital in Morecambe, and Ulverston Community Health Centre. FGH and the RLI have a range of General Hospital services, with full Emergency Departments, Critical/Coronary Care units and various Consultant-led services. WGH provides a range of General Hospital services, together with an Urgent Treatment Centre, that can help with a range of non-life threatening conditions such as broken bones and minor illnesses. All three main hospitals provide a range of planned care including outpatients, diagnostics, therapies, day case and inpatient surgery. In addition, a range of local outreach services and diagnostics are provided from community facilities across Morecambe Bay Job responsibilities To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about University Hospitals of Morecambe Bay visiting our website Person Specification Education & Qualifications MB ChB (or equivalent). FRCR (or equivalent) Strong educational, qualification & professional track record. On the GMC specialist register for Clinical Radiology and in possession of current license to practice. Fellowship or additional training in Breast Imaging Teaching or training qualifications. Skills, Ability & Knowledge Ability to plan and develop the service to provide patient centred care. Ability to organise and prioritise work Ability to communicate appropriately in English (both in writing and verbally) with colleagues, patients, relatives, GPs, radiographers, nurses and other agencies. Good standard of verbal and written English. Ability and willingness to work within the Trust and NHS performance framework and targets. Ability to plan strategically and work with the Trust's partners. Experience of teaching clinical skills. Computer, PACS and VR software literate. Clinical Experience Five years supervised training in an appropriate SpR equivalent training programme (or equivalent). Broad radiology skills and experience - plain film, US, CT and MR. Demonstrated ability to take full and independent responsibility for clinical care of patients and contribute to on call. Experience of offering expert clinical opinion on a range of problems. Experience of evaluating own radiological practice and audit practices. Experience in breast screening and QA processes Leadership experience or training relevant to screening programme management Experience of working in UK. Subspecialty interest to fit with the needs of the department Experience of supervising Trainees. Publication of audit results Publication of research in peer reviewed journals. Participation in clinical or laboratory research projects. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. University Hospitals of Morecambe Bay NHS Trust £105,504 to £139,882 a yearPer Annum pro rata
Babcock Mission Critical Services España SA.
Rosyth, Fife
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Site Manager Location: Rosyth, Dunfermline, Kirkcaldy, GB, KY11 2YD Onsite or Hybrid: OnSite Job Title: SiteManager Location: Rosyth, Fife Role Type: Full time / Permanent Lead with Purpose. Build a Safer Future. At Babcock, we're working to create a safe and secure world, together. If you join us, you can play your part as a Site Manager at Rosyth Dockyard, near Dunfermline, Fife. The role As a Site Manager, you'll be at the heart of delivering major infrastructure projects that support national defence and engineering excellence. This is a hands on leadership role where you'll oversee construction activities on a live site, ensuring safety, quality, and progress are always front and centre. You'll be part of a team that's shaping the future of our dockyard facilities-making a real impact on our operations and your career. Day to day, you'll have the following responsibilities: Managing all on site construction activities to ensure safe, timely, and high quality delivery. Supervising subcontractors, tradespeople, and site staff to align with project goals. Enforcing health, safety, and environmental standards through toolbox talks and inspections. Tracking project milestones and reporting progress to senior stakeholders. Overseeing site logistics including deliveries, storage, and equipment use. This role is full time, permanent position working 37 hours per week, based on site at Rosyth Dockyard. Essential experience of the Site Manager Proven experience in a construction environment. Strong background in supervising or managing live construction sites. Ability to lead teams and coordinate multiple site activities. Knowledge of HSE regulations and site safety practices. Experience working with contractors and project stakeholders. Qualifications for the Site Manager We welcome applicants from all backgrounds. If you have the experience and drive to succeed, we want to hear from you. Formal qualifications in construction or site management are beneficial but not essential. Security Clearance The successful candidate must be able to achieve and maintain Security Check (SC) security clearance for this role. Many of the positions within our company are subject to national security clearance and Trade Control restrictions. This means that your eligibility for certain roles may be affected by your place of birth, nationality, current or former citizenship, and any residency you hold or have held. Further details are available at United Kingdom Security Vetting: clearance levels - GOV.UK () . What we offer Matched contribution pension scheme, with life assurance Access to a Digital GP, annual health check, and nutritional consultations through Aviva DigiCare+ Employee share scheme Employee shopping savings portal Payment of Professional Fees Reservists in the armed forces receive 10 days special paid leave Holiday Trading is a benefit that allows UK Babcock employees to buy additional leave or to sell up to one working week of annual leave from their annual entitlement. This Window opens February through to March annually. 'Be Kind Day' enables employees to take one working day's paid leave a year (or equivalent hours) to undertake volunteering work with their chosen organisation or registered charity Excellent development opportunities and benefits package including an employee assistance programme supporting physical, mental and financial wellbeing. Babcock International For over a century Babcock has helped to defend nations, protect communities and build a better world. To continue, we must adapt, advance and be a sustainable business with a shared goal. We are a disability confident committed employer. If you have a disability or need any reasonable adjustments during the application and selection stages, please with the subject header 'Reasonable adjustments requirement'. We're committed to building an inclusive culture where everyone's free to thrive. We are happy to talk about flexible working - please ask about alternative patterns of work at interview.
Jan 06, 2026
Full time
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Site Manager Location: Rosyth, Dunfermline, Kirkcaldy, GB, KY11 2YD Onsite or Hybrid: OnSite Job Title: SiteManager Location: Rosyth, Fife Role Type: Full time / Permanent Lead with Purpose. Build a Safer Future. At Babcock, we're working to create a safe and secure world, together. If you join us, you can play your part as a Site Manager at Rosyth Dockyard, near Dunfermline, Fife. The role As a Site Manager, you'll be at the heart of delivering major infrastructure projects that support national defence and engineering excellence. This is a hands on leadership role where you'll oversee construction activities on a live site, ensuring safety, quality, and progress are always front and centre. You'll be part of a team that's shaping the future of our dockyard facilities-making a real impact on our operations and your career. Day to day, you'll have the following responsibilities: Managing all on site construction activities to ensure safe, timely, and high quality delivery. Supervising subcontractors, tradespeople, and site staff to align with project goals. Enforcing health, safety, and environmental standards through toolbox talks and inspections. Tracking project milestones and reporting progress to senior stakeholders. Overseeing site logistics including deliveries, storage, and equipment use. This role is full time, permanent position working 37 hours per week, based on site at Rosyth Dockyard. Essential experience of the Site Manager Proven experience in a construction environment. Strong background in supervising or managing live construction sites. Ability to lead teams and coordinate multiple site activities. Knowledge of HSE regulations and site safety practices. Experience working with contractors and project stakeholders. Qualifications for the Site Manager We welcome applicants from all backgrounds. If you have the experience and drive to succeed, we want to hear from you. Formal qualifications in construction or site management are beneficial but not essential. Security Clearance The successful candidate must be able to achieve and maintain Security Check (SC) security clearance for this role. Many of the positions within our company are subject to national security clearance and Trade Control restrictions. This means that your eligibility for certain roles may be affected by your place of birth, nationality, current or former citizenship, and any residency you hold or have held. Further details are available at United Kingdom Security Vetting: clearance levels - GOV.UK () . What we offer Matched contribution pension scheme, with life assurance Access to a Digital GP, annual health check, and nutritional consultations through Aviva DigiCare+ Employee share scheme Employee shopping savings portal Payment of Professional Fees Reservists in the armed forces receive 10 days special paid leave Holiday Trading is a benefit that allows UK Babcock employees to buy additional leave or to sell up to one working week of annual leave from their annual entitlement. This Window opens February through to March annually. 'Be Kind Day' enables employees to take one working day's paid leave a year (or equivalent hours) to undertake volunteering work with their chosen organisation or registered charity Excellent development opportunities and benefits package including an employee assistance programme supporting physical, mental and financial wellbeing. Babcock International For over a century Babcock has helped to defend nations, protect communities and build a better world. To continue, we must adapt, advance and be a sustainable business with a shared goal. We are a disability confident committed employer. If you have a disability or need any reasonable adjustments during the application and selection stages, please with the subject header 'Reasonable adjustments requirement'. We're committed to building an inclusive culture where everyone's free to thrive. We are happy to talk about flexible working - please ask about alternative patterns of work at interview.
We are delighted to be partnering with Hornet Services Sailing Club , a not-for-profit members Club providing high-quality and affordable sailing, marina and social facilities for serving and veteran members of the Armed Forces and MOD civil servants. The Club operates a 180-berth marina, a busy clubhouse with a 7-day a week bar and restaurant, a varied programme of formal and social events, leased and listed buildings (including Grade 2 listed), and boat storage facilities. With 500 members, 180 berth holders and an annual turnover of circa £1.1m, the new Club General Manager will be the most senior paid staff member and hold full responsibility for the Club s performance, financial sustainability and day-to-day delivery. Working closely with the Commodore, Flag Officers and Committee, and supported by a management team, you will shape the overall member experience while ensuring the Club operates safely, efficiently and in line with its values and traditions. This is a broad, hands-on leadership role where no two days are the same. You will oversee marina operations, hospitality services, estate and facilities management, governance and compliance, staff leadership and member engagement. You will have genuine scope to influence standards, develop people, improve systems and processes and ensure the long-term sustainability of a much-loved organisation. To succeed in this role, you ll bring: Relevant professional experience, including the management of a multi-functional organisation and strategic business planning and delivery Facilities management, including overseeing infrastructure and maintenance projects Strong financial management capability, including ownership of budgets of circa £1million A working knowledge of employment law, HR best practice, GDPR and staff development. Comprehensive understanding of bar and catering principles Experience of sailing, marina or waterside operations (highly beneficial, but not essential) If you are a capable, people-centered leader who enjoys variety, responsibility and the opportunity to make a visible impact, this role offers a rare chance to combine operational leadership with community, heritage and purpose. For more information, please contact Katherine Anderson-Scott, Executive Director of Charisma Charity Recruitment. Applications should be submitted via the Charisma website and include your CV and a supporting statement. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, or any other category protected by law. Contract & Hours: Permanent, full-time. Weekdays with some Saturdays and evenings as required Closing date: 3rd February 2026 Charisma vetting interviews must be completed by 12th February, prior to shortlisting on the 13th. Interviews with Hornet Services Sailing Club: w/c 23th February onwards
Jan 06, 2026
Full time
We are delighted to be partnering with Hornet Services Sailing Club , a not-for-profit members Club providing high-quality and affordable sailing, marina and social facilities for serving and veteran members of the Armed Forces and MOD civil servants. The Club operates a 180-berth marina, a busy clubhouse with a 7-day a week bar and restaurant, a varied programme of formal and social events, leased and listed buildings (including Grade 2 listed), and boat storage facilities. With 500 members, 180 berth holders and an annual turnover of circa £1.1m, the new Club General Manager will be the most senior paid staff member and hold full responsibility for the Club s performance, financial sustainability and day-to-day delivery. Working closely with the Commodore, Flag Officers and Committee, and supported by a management team, you will shape the overall member experience while ensuring the Club operates safely, efficiently and in line with its values and traditions. This is a broad, hands-on leadership role where no two days are the same. You will oversee marina operations, hospitality services, estate and facilities management, governance and compliance, staff leadership and member engagement. You will have genuine scope to influence standards, develop people, improve systems and processes and ensure the long-term sustainability of a much-loved organisation. To succeed in this role, you ll bring: Relevant professional experience, including the management of a multi-functional organisation and strategic business planning and delivery Facilities management, including overseeing infrastructure and maintenance projects Strong financial management capability, including ownership of budgets of circa £1million A working knowledge of employment law, HR best practice, GDPR and staff development. Comprehensive understanding of bar and catering principles Experience of sailing, marina or waterside operations (highly beneficial, but not essential) If you are a capable, people-centered leader who enjoys variety, responsibility and the opportunity to make a visible impact, this role offers a rare chance to combine operational leadership with community, heritage and purpose. For more information, please contact Katherine Anderson-Scott, Executive Director of Charisma Charity Recruitment. Applications should be submitted via the Charisma website and include your CV and a supporting statement. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, or any other category protected by law. Contract & Hours: Permanent, full-time. Weekdays with some Saturdays and evenings as required Closing date: 3rd February 2026 Charisma vetting interviews must be completed by 12th February, prior to shortlisting on the 13th. Interviews with Hornet Services Sailing Club: w/c 23th February onwards
org. Job Description As the Operations and Visitor Experience Manager, you play a pivotal role at CSC, with full responsibility for our Centre in Cambridge Science Park and our secondary site, currently in Wisbech. An essential part of your role is to drive CSC s direct revenue streams connected to the Centre. You will lead your team in generating public and school bookings, and in overseeing community audiences, private hires, and other groups, ensuring every visitor enjoys a seamless and welcoming experience. You will also take a proactive approach to increasing visitor numbers, expanding CSC s membership base, and researching and developing new revenue-generating initiatives that strengthen our long-term sustainability. Your expertise in creating and implementing exhibition spaces will be instrumental in bringing to life our annual delivery calendar of science themes, which is strategically curated to attract and engage our audiences while supporting the delivery of our Programmes. You will oversee an annual budget covering the shop and site facilities. You will work closely with the Outreach and Innovation Manager to prioritise, schedule, and maintain products and content in line with CSC s core Programmes and commitments, ensuring impactful experiences for all audiences. In collaboration with the Marketing and Communications Manager, you will plan and execute advertising campaigns targeting both the public and schools. You will also coordinate with the Corporate Partnerships Manager to develop opportunities for corporate partners to support on-site exhibitions and events, ensuring agreed partnerships are effectively tracked and delivered. Beyond operations, you will champion excellence in STEM engagement, providing both positive and constructive feedback to the Engagement and Logistics Lead to ensure CSC s offerings remain best-in-class. This is an opportunity to shape the visitor experience at CSC, ensuring it remains dynamic, inspiring, and accessible to all. Key Responsibilities Create a welcoming and engaging environment for all visitors to our centres. Support and line-manage the Delivery and Sales Administrator and the Finance and Operational Support Manager. Take overall responsibility for Health and Safety across CSC sites, ensuring full compliance with requirements at both centres. Implement corrective actions where needed, and oversee training and incident management to maintain a safe and well-managed environment. Achieve annual direct income revenue targets across Visitors, Membership, Shop, Schools, Parties, and STEMtots (under-fives), track progress, report findings, and take corrective action as needed. Develop and implement strategies to increase visitor numbers and drive membership growth. Research, plan, and execute new revenue projects to diversify CSC s income streams. Oversee asset records, maintenance priorities, budgets, contractors, and expenditures across the Cambridge and Wisbech sites, ensuring the effective sourcing and delivery of third-party exhibits and content. Deliver an annual plan for exhibition-floor themes, events, and site management, coordinating with the Outreach and Innovation Manager and the Engagement and Logistics Lead to align activities with multi-year programmes, partner commitments, and internal schedules such as training and exhibit maintenance. Establish a multi-layered feedback system to collect, analyse, and act on visitor insights, continuously enhancing our offering. Oversee CSC s volunteering and work experience programme, ensuring recruitment, induction, and ongoing support are delivered to a high standard. Work with the Director of Business Development to identify and address barriers for schools, supporting bursary applications and additional funding opportunities. In coordination with your team, ensure the shop is stocked with appropriate products to maximise sales, support at-home engagement with STEM after a family visit and promote a message of sustainability. Increase school bookings through strategic planning, aligning with schools annual planning cycles, targeted outreach, and the effective delivery of engagement programmes. Work with the Marketing & Communications Manager to plan and deliver advertising for exhibitions, events, and school engagement, ensuring effective promotion of activities at both the Cambridge and Wisbech centres. Manage the budget and oversee all contractors and expenditures related to the Cambridge site and Wisbech. Provide financial support, working closely with the Director of Operations and Engagement to ensure CSC s operational sustainability. Essential Criteria Experience managing a visitor attraction, including responsibility for income targets and cost control. A creative and engaging mindset, with a proven ability to work with a team to create intriguing and popular spaces. A thorough and operational approach to planning, risk management, and the continuous improvement of processes. Demonstrated success in increasing visitor numbers and driving membership growth through strategic planning and effective execution. Experience in researching, planning, and delivering new revenue-generating projects. A strong track record of increasing school bookings through targeted outreach and strategic programme design. Comprehensive knowledge of health and safety management, including experience in leading compliance activity and training across multiple sites. Strong financial acumen, with the ability to support budgeting, forecasting, and operational financial oversight Excellent verbal and written communication and presentation skills. A strong drive to deliver timely, high-quality outcomes in everything you do. Proven ability to adapt quickly and effectively to changing priorities. A commitment to equity, diversity, and inclusion. A collaborative work ethic, enabling you to work effectively with colleagues and partners across a wide range of projects. Competent and confident in using standard computer applications. Achieve a satisfactory enhanced DBS check Full clean driving license Confident in using IT platforms, databases, and digital communication tools. Desirable Criteria A passion for staying up to date with worldwide developments in science, technology, engineering, and maths. Experience in using spaces to support learning or community development. Knowledge of sustainability practices in operations and visitor engagement. Project management qualifications or equivalent experience. Experience with CRM systems and membership platforms Experience in science communication or in working with families, adults, and children. Strong customer service skills and experience. Level 3 or equivalent qualification in a STEM subject. Working Conditions The primary location for this role is Cambridge Science Centre at Trinity Centre, Cambridge Science Park, CB4 0FN; however, travel to secondary sites and the main office will be required. One working weekend per month will also be required.
Jan 06, 2026
Full time
org. Job Description As the Operations and Visitor Experience Manager, you play a pivotal role at CSC, with full responsibility for our Centre in Cambridge Science Park and our secondary site, currently in Wisbech. An essential part of your role is to drive CSC s direct revenue streams connected to the Centre. You will lead your team in generating public and school bookings, and in overseeing community audiences, private hires, and other groups, ensuring every visitor enjoys a seamless and welcoming experience. You will also take a proactive approach to increasing visitor numbers, expanding CSC s membership base, and researching and developing new revenue-generating initiatives that strengthen our long-term sustainability. Your expertise in creating and implementing exhibition spaces will be instrumental in bringing to life our annual delivery calendar of science themes, which is strategically curated to attract and engage our audiences while supporting the delivery of our Programmes. You will oversee an annual budget covering the shop and site facilities. You will work closely with the Outreach and Innovation Manager to prioritise, schedule, and maintain products and content in line with CSC s core Programmes and commitments, ensuring impactful experiences for all audiences. In collaboration with the Marketing and Communications Manager, you will plan and execute advertising campaigns targeting both the public and schools. You will also coordinate with the Corporate Partnerships Manager to develop opportunities for corporate partners to support on-site exhibitions and events, ensuring agreed partnerships are effectively tracked and delivered. Beyond operations, you will champion excellence in STEM engagement, providing both positive and constructive feedback to the Engagement and Logistics Lead to ensure CSC s offerings remain best-in-class. This is an opportunity to shape the visitor experience at CSC, ensuring it remains dynamic, inspiring, and accessible to all. Key Responsibilities Create a welcoming and engaging environment for all visitors to our centres. Support and line-manage the Delivery and Sales Administrator and the Finance and Operational Support Manager. Take overall responsibility for Health and Safety across CSC sites, ensuring full compliance with requirements at both centres. Implement corrective actions where needed, and oversee training and incident management to maintain a safe and well-managed environment. Achieve annual direct income revenue targets across Visitors, Membership, Shop, Schools, Parties, and STEMtots (under-fives), track progress, report findings, and take corrective action as needed. Develop and implement strategies to increase visitor numbers and drive membership growth. Research, plan, and execute new revenue projects to diversify CSC s income streams. Oversee asset records, maintenance priorities, budgets, contractors, and expenditures across the Cambridge and Wisbech sites, ensuring the effective sourcing and delivery of third-party exhibits and content. Deliver an annual plan for exhibition-floor themes, events, and site management, coordinating with the Outreach and Innovation Manager and the Engagement and Logistics Lead to align activities with multi-year programmes, partner commitments, and internal schedules such as training and exhibit maintenance. Establish a multi-layered feedback system to collect, analyse, and act on visitor insights, continuously enhancing our offering. Oversee CSC s volunteering and work experience programme, ensuring recruitment, induction, and ongoing support are delivered to a high standard. Work with the Director of Business Development to identify and address barriers for schools, supporting bursary applications and additional funding opportunities. In coordination with your team, ensure the shop is stocked with appropriate products to maximise sales, support at-home engagement with STEM after a family visit and promote a message of sustainability. Increase school bookings through strategic planning, aligning with schools annual planning cycles, targeted outreach, and the effective delivery of engagement programmes. Work with the Marketing & Communications Manager to plan and deliver advertising for exhibitions, events, and school engagement, ensuring effective promotion of activities at both the Cambridge and Wisbech centres. Manage the budget and oversee all contractors and expenditures related to the Cambridge site and Wisbech. Provide financial support, working closely with the Director of Operations and Engagement to ensure CSC s operational sustainability. Essential Criteria Experience managing a visitor attraction, including responsibility for income targets and cost control. A creative and engaging mindset, with a proven ability to work with a team to create intriguing and popular spaces. A thorough and operational approach to planning, risk management, and the continuous improvement of processes. Demonstrated success in increasing visitor numbers and driving membership growth through strategic planning and effective execution. Experience in researching, planning, and delivering new revenue-generating projects. A strong track record of increasing school bookings through targeted outreach and strategic programme design. Comprehensive knowledge of health and safety management, including experience in leading compliance activity and training across multiple sites. Strong financial acumen, with the ability to support budgeting, forecasting, and operational financial oversight Excellent verbal and written communication and presentation skills. A strong drive to deliver timely, high-quality outcomes in everything you do. Proven ability to adapt quickly and effectively to changing priorities. A commitment to equity, diversity, and inclusion. A collaborative work ethic, enabling you to work effectively with colleagues and partners across a wide range of projects. Competent and confident in using standard computer applications. Achieve a satisfactory enhanced DBS check Full clean driving license Confident in using IT platforms, databases, and digital communication tools. Desirable Criteria A passion for staying up to date with worldwide developments in science, technology, engineering, and maths. Experience in using spaces to support learning or community development. Knowledge of sustainability practices in operations and visitor engagement. Project management qualifications or equivalent experience. Experience with CRM systems and membership platforms Experience in science communication or in working with families, adults, and children. Strong customer service skills and experience. Level 3 or equivalent qualification in a STEM subject. Working Conditions The primary location for this role is Cambridge Science Centre at Trinity Centre, Cambridge Science Park, CB4 0FN; however, travel to secondary sites and the main office will be required. One working weekend per month will also be required.
Contract: Permanent, full time (37.5 hours per week) Salary: £25,787 to £27,047 per annum Location: Southampton SO30 2HL Closing date: Sunday 18 th January 2026 Interview date: Monday 26 th January 2026 We're recruiting an Assistant Manager Offsite Services to lead and streamline our home-based pet operations. In this role you'll ensure that every pet finds the perfect match with their new family as quickly as possible, while maintaining top-quality care for both our pets and clients throughout the entire adoption journey. Join us in making a difference, one pet at a time! More about the role Our beautiful centre opened in 1988 and occupies approximately three acres of land in a discrete location surrounded by fields where we can walk our dogs, providing some wonderful enrichment in a quiet environment. The centre has facilities to care for dogs and cats, as well as a specialised area for kittens. In this role, you ll play a key part in ensuring exceptional care for both pets and clients while identifying efficiencies and making decisions that prioritise offsite pet welfare. As the leader of our home-based pet operations, you ll oversee the smooth running of our foster and home direct services, placing pets directly from one home to another, with experience in practical animal handling and assessment. Your goal will be to prepare pets for adoption as quickly and effectively as possible. You ll work closely with your team to ensure timely pet assessments, behaviour management, and training, while providing full support to foster carers and current owners. You ll also be responsible for achieving pet-related targets, ensuring your team of Pet Welfare Assistants and Foster Coordinators maintain the highest standards of animal care and adheres to national processes in case management. Teamwork is essential to address the most urgent cases effectively. Motivating and managing your team is central to this role, enabling the centre to provide top-quality home-based pet care while helping your team develop professionally. At our Southampton rehoming centre, we provide onsite accommodation for pets in our care 24/7. Overnight shifts are usually undertaken by team members who live on site. Occasionally you will be expected to carry out night checks when the resident team members are either not working or away for a period of time. This is a full-time position, working 37.5 hours per week and you will be required to work 1 in 3 weekends. About you You ll be a great people manager, bringing finely honed skills from your experience in an animal-related environment, along with extensive knowledge of pet welfare and care. As a dynamic and innovative leader, you know how to inspire and motivate your team, driving continuous improvement, empowering them through effective management and coaching. With excellent communication skills, you adapt your approach for different audiences, ensuring your message resonates. While juggling multiple tasks, you remain calm and organised, making confident decisions in high-pressure situations. Your strong analytical skills enable you to monitor and evaluate effectively, implementing meaningful improvements. Rather than resting on your laurels, you ll have a genuine desire to enhance offsite pet care services, actively engaging your team in the process. Having worked in emotionally charged environments, you understand the importance of resilience. Your emotional intelligence and empathy will shine as you support your team and the public, creating a compassionate and effective workplace. Knowledge, skills, and experience Significant experience in managing a team. Significant experience in delivering high level Customer service in a fast-paced environment. Expertise and application of pet welfare and handling of domestic animals High standard of verbal and written communication. Current full driving license The ability to demonstrate, understand and apply our Blue Cross values It would be great (but not essential) if you also had: Performance management and improvement experience. Experience working with volunteers. Understanding of safeguarding issues. Want to know more detail? Great! We have attached the job description which hopefully gives you everything you need. How to apply Click the apply button below and complete the online application process before the closing date on Sunday 18 th January. We reserve the right to close this vacancy early should we receive an overwhelming response. Blue Cross benefits Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today. In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are. Our generous benefits package includes: Enhanced annual leave entitlement: 30 days plus bank holidays Pension scheme with enhanced employer contribution Health cash plan Life assurance Unlimited access to an employee assistance programme Programmes for physical and mental wellbeing support Free access to GP via MetLife Recognition scheme Annual volunteer days Claim for professional fees
Jan 06, 2026
Full time
Contract: Permanent, full time (37.5 hours per week) Salary: £25,787 to £27,047 per annum Location: Southampton SO30 2HL Closing date: Sunday 18 th January 2026 Interview date: Monday 26 th January 2026 We're recruiting an Assistant Manager Offsite Services to lead and streamline our home-based pet operations. In this role you'll ensure that every pet finds the perfect match with their new family as quickly as possible, while maintaining top-quality care for both our pets and clients throughout the entire adoption journey. Join us in making a difference, one pet at a time! More about the role Our beautiful centre opened in 1988 and occupies approximately three acres of land in a discrete location surrounded by fields where we can walk our dogs, providing some wonderful enrichment in a quiet environment. The centre has facilities to care for dogs and cats, as well as a specialised area for kittens. In this role, you ll play a key part in ensuring exceptional care for both pets and clients while identifying efficiencies and making decisions that prioritise offsite pet welfare. As the leader of our home-based pet operations, you ll oversee the smooth running of our foster and home direct services, placing pets directly from one home to another, with experience in practical animal handling and assessment. Your goal will be to prepare pets for adoption as quickly and effectively as possible. You ll work closely with your team to ensure timely pet assessments, behaviour management, and training, while providing full support to foster carers and current owners. You ll also be responsible for achieving pet-related targets, ensuring your team of Pet Welfare Assistants and Foster Coordinators maintain the highest standards of animal care and adheres to national processes in case management. Teamwork is essential to address the most urgent cases effectively. Motivating and managing your team is central to this role, enabling the centre to provide top-quality home-based pet care while helping your team develop professionally. At our Southampton rehoming centre, we provide onsite accommodation for pets in our care 24/7. Overnight shifts are usually undertaken by team members who live on site. Occasionally you will be expected to carry out night checks when the resident team members are either not working or away for a period of time. This is a full-time position, working 37.5 hours per week and you will be required to work 1 in 3 weekends. About you You ll be a great people manager, bringing finely honed skills from your experience in an animal-related environment, along with extensive knowledge of pet welfare and care. As a dynamic and innovative leader, you know how to inspire and motivate your team, driving continuous improvement, empowering them through effective management and coaching. With excellent communication skills, you adapt your approach for different audiences, ensuring your message resonates. While juggling multiple tasks, you remain calm and organised, making confident decisions in high-pressure situations. Your strong analytical skills enable you to monitor and evaluate effectively, implementing meaningful improvements. Rather than resting on your laurels, you ll have a genuine desire to enhance offsite pet care services, actively engaging your team in the process. Having worked in emotionally charged environments, you understand the importance of resilience. Your emotional intelligence and empathy will shine as you support your team and the public, creating a compassionate and effective workplace. Knowledge, skills, and experience Significant experience in managing a team. Significant experience in delivering high level Customer service in a fast-paced environment. Expertise and application of pet welfare and handling of domestic animals High standard of verbal and written communication. Current full driving license The ability to demonstrate, understand and apply our Blue Cross values It would be great (but not essential) if you also had: Performance management and improvement experience. Experience working with volunteers. Understanding of safeguarding issues. Want to know more detail? Great! We have attached the job description which hopefully gives you everything you need. How to apply Click the apply button below and complete the online application process before the closing date on Sunday 18 th January. We reserve the right to close this vacancy early should we receive an overwhelming response. Blue Cross benefits Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today. In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are. Our generous benefits package includes: Enhanced annual leave entitlement: 30 days plus bank holidays Pension scheme with enhanced employer contribution Health cash plan Life assurance Unlimited access to an employee assistance programme Programmes for physical and mental wellbeing support Free access to GP via MetLife Recognition scheme Annual volunteer days Claim for professional fees
Office Manager Position Description At CGI, we believe the workplace should inspire creativity, connection, and performance. As an Office Manager, you will play a pivotal role in ensuring our offices operate seamlessly - creating an environment where our people and clients thrive. You'll oversee day-to-day facilities operations, supplier partnerships, and building services while shaping a workplace culture that reflects CGI's collaborative spirit and innovation. This is an opportunity to take ownership, drive operational excellence, and make a lasting impact on how CGI members work, connect, and succeed. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. Your future duties and responsibilities In this role, you will take ownership of the smooth running of our office environment-overseeing facilities operations, ensuring statutory compliance, and enhancing the workplace experience for CGI members and clients. You'll manage relationships with service providers, lead on-site teams, and create a positive, professional environment that reflects CGI's culture and values. You will also act as the key escalation point for building services, health & safety, and business continuity, ensuring an efficient and compliant operation that supports the success of every project delivered from your location. You'll lead by example-empowering your team to take initiative, innovate in how we manage our spaces, and continually enhance our service standards. Collaboration will be central to your success, as you work closely with business units, HR, and senior stakeholders to ensure every member feels supported, engaged, and proud of where they work. Lead & Innovate: Manage day-to-day facilities operations, ensuring safe, efficient, and high-quality building services. Required qualifications to be successful in this role Develop & Deliver: Oversee vendor and contractor relationships, managing performance and compliance to high standards. Optimise & Automate: Drive value-for-money strategies, process improvement, and innovation in facilities management. Engage & Support: Create a welcoming, inclusive workplace environment that encourages collaboration and wellbeing. Plan & Protect: Lead business continuity planning, emergency response coordination, and site compliance management. Guide & Inspire: Supervise and develop facilities team members, fostering a positive and proactive team culture. Collaborate & Communicate: Partner with stakeholders to support new joiners, host client visits, and manage site events. Required qualifications to be successful in this role To succeed in this role, you'll bring strong facilities management experience within a corporate environment, with proven ability to lead teams and manage suppliers effectively. You'll be a confident communicator, skilled in prioritising across multiple functions, and motivated to deliver high standards and continuous improvement across all areas of the workplace. You should have: Significant experience in facilities or office management within a professional or corporate environment. Proven leadership and people management skills with the ability to inspire a high-performing team. Strong understanding of UK Health & Safety legislation and statutory compliance. Experience managing budgets, contracts, and supplier relationships. Excellent organisational and communication skills. Professional qualification in facilities management (IWFM Level 3+ desirable) and/or Health & Safety (NEBOSH or IOSH). Proficiency in Microsoft Office and facilities management systems (e.g., CAFM platforms). Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Jan 06, 2026
Full time
Office Manager Position Description At CGI, we believe the workplace should inspire creativity, connection, and performance. As an Office Manager, you will play a pivotal role in ensuring our offices operate seamlessly - creating an environment where our people and clients thrive. You'll oversee day-to-day facilities operations, supplier partnerships, and building services while shaping a workplace culture that reflects CGI's collaborative spirit and innovation. This is an opportunity to take ownership, drive operational excellence, and make a lasting impact on how CGI members work, connect, and succeed. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. Your future duties and responsibilities In this role, you will take ownership of the smooth running of our office environment-overseeing facilities operations, ensuring statutory compliance, and enhancing the workplace experience for CGI members and clients. You'll manage relationships with service providers, lead on-site teams, and create a positive, professional environment that reflects CGI's culture and values. You will also act as the key escalation point for building services, health & safety, and business continuity, ensuring an efficient and compliant operation that supports the success of every project delivered from your location. You'll lead by example-empowering your team to take initiative, innovate in how we manage our spaces, and continually enhance our service standards. Collaboration will be central to your success, as you work closely with business units, HR, and senior stakeholders to ensure every member feels supported, engaged, and proud of where they work. Lead & Innovate: Manage day-to-day facilities operations, ensuring safe, efficient, and high-quality building services. Required qualifications to be successful in this role Develop & Deliver: Oversee vendor and contractor relationships, managing performance and compliance to high standards. Optimise & Automate: Drive value-for-money strategies, process improvement, and innovation in facilities management. Engage & Support: Create a welcoming, inclusive workplace environment that encourages collaboration and wellbeing. Plan & Protect: Lead business continuity planning, emergency response coordination, and site compliance management. Guide & Inspire: Supervise and develop facilities team members, fostering a positive and proactive team culture. Collaborate & Communicate: Partner with stakeholders to support new joiners, host client visits, and manage site events. Required qualifications to be successful in this role To succeed in this role, you'll bring strong facilities management experience within a corporate environment, with proven ability to lead teams and manage suppliers effectively. You'll be a confident communicator, skilled in prioritising across multiple functions, and motivated to deliver high standards and continuous improvement across all areas of the workplace. You should have: Significant experience in facilities or office management within a professional or corporate environment. Proven leadership and people management skills with the ability to inspire a high-performing team. Strong understanding of UK Health & Safety legislation and statutory compliance. Experience managing budgets, contracts, and supplier relationships. Excellent organisational and communication skills. Professional qualification in facilities management (IWFM Level 3+ desirable) and/or Health & Safety (NEBOSH or IOSH). Proficiency in Microsoft Office and facilities management systems (e.g., CAFM platforms). Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
End Date Thursday 08 January 2026 Salary Range £65,385 - £72,650 We support flexible working - click here for more information on flexible working options Flexible Working Options Hybrid Working, Job Share Job Description Summary Job Title: Invoice Finance Auditor - Risk Division Location: Midlands Region Salary Ranges: £65,385 - £72,650 Type: Full Time WORKING PATTERN: Our work style is hybrid with regular travel to office and sites We're seeking an experienced Asset-Based Lending (ABL) Auditor to join our Field Risk Team - the most client-facing team within our Risk Division! This is a unique opportunity to combine analytical expertise with real-world business insight, helping safeguard the integrity of our lending portfolio while building strong relationships with businesses across the UK. When we provide funding through ABL, we rely on the strength of our clients' assets - such as invoices and stock - that form the collateral for our facilities. Your role ensures these assets are valid, collectable, and accurately represented. This responsibility sits at the very heart of our business, influencing decisions that keep both us and our clients secure. Job Description About The Opportunity In this role, you'll carry out on-site audits for both existing and prospective clients, review financial data, and identify potential risks that could impact our funding decisions. Your insights will directly influence key business outcomes, making this a position where your expertise truly matters. You'll work with a broad range of clients-from SMEs to Large Corporates-while collaborating closely with Business Partners to deliver high-quality reporting and recommendations. This is a varied and challenging role that combines analytical rigor with client engagement. You'll also lead and support complex audits, with regular travel and occasional overnight stays expected. Additionally, you'll play a meaningful role in developing and mentoring auditors within the team. Key Responsibilities Visit client premises to conduct detailed audits and confirm compliance with facility terms (or proposals). Review financial data to identify risks and provide clear, actionable recommendations. Produce high-quality reports that inform senior decision-makers. Engage with business partners to communicate findings and influence outcomes. Lead complex audits and support the development of junior auditors. Spend around 40% of your time on-site, with occasional overnight stays. What We're Looking For Strong understanding of all ABL products and auditing methodologies, including experience in conducting stock audits. Experience working with Mid-Corporate and Corporate Institutional Banking clients, with an understanding of their financial drivers. Excellent analytical and organisational skills, with proficiency in Microsoft Excel. Ability to synthesise information from multiple sources and present clear, evidence-based conclusions. Exceptional written and verbal communication skills, with confidence to challenge and influence senior stakeholders. A full UK driving licence and flexibility to travel extensively across the UK. Why Join Us? We're committed to creating an inclusive workplace that reflects modern society and celebrates diversity in all its forms. We welcome applications from under-represented groups and are proud to be a disability-confident employer. If you require reasonable adjustments during the recruitment process, please let us know. We also offer a comprehensive benefits package, including: Up to15% pension contribution Annual performance-related bonus Share schemes, including free shares 30 days' holidayplus bank holidays Flexible benefits tailored to your lifestyle Wellbeing initiatives and generous parental leave policies If you're ready to make an impact and help shape the future of risk management, we'd love to hear from you.Apply today! At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
Jan 06, 2026
Full time
End Date Thursday 08 January 2026 Salary Range £65,385 - £72,650 We support flexible working - click here for more information on flexible working options Flexible Working Options Hybrid Working, Job Share Job Description Summary Job Title: Invoice Finance Auditor - Risk Division Location: Midlands Region Salary Ranges: £65,385 - £72,650 Type: Full Time WORKING PATTERN: Our work style is hybrid with regular travel to office and sites We're seeking an experienced Asset-Based Lending (ABL) Auditor to join our Field Risk Team - the most client-facing team within our Risk Division! This is a unique opportunity to combine analytical expertise with real-world business insight, helping safeguard the integrity of our lending portfolio while building strong relationships with businesses across the UK. When we provide funding through ABL, we rely on the strength of our clients' assets - such as invoices and stock - that form the collateral for our facilities. Your role ensures these assets are valid, collectable, and accurately represented. This responsibility sits at the very heart of our business, influencing decisions that keep both us and our clients secure. Job Description About The Opportunity In this role, you'll carry out on-site audits for both existing and prospective clients, review financial data, and identify potential risks that could impact our funding decisions. Your insights will directly influence key business outcomes, making this a position where your expertise truly matters. You'll work with a broad range of clients-from SMEs to Large Corporates-while collaborating closely with Business Partners to deliver high-quality reporting and recommendations. This is a varied and challenging role that combines analytical rigor with client engagement. You'll also lead and support complex audits, with regular travel and occasional overnight stays expected. Additionally, you'll play a meaningful role in developing and mentoring auditors within the team. Key Responsibilities Visit client premises to conduct detailed audits and confirm compliance with facility terms (or proposals). Review financial data to identify risks and provide clear, actionable recommendations. Produce high-quality reports that inform senior decision-makers. Engage with business partners to communicate findings and influence outcomes. Lead complex audits and support the development of junior auditors. Spend around 40% of your time on-site, with occasional overnight stays. What We're Looking For Strong understanding of all ABL products and auditing methodologies, including experience in conducting stock audits. Experience working with Mid-Corporate and Corporate Institutional Banking clients, with an understanding of their financial drivers. Excellent analytical and organisational skills, with proficiency in Microsoft Excel. Ability to synthesise information from multiple sources and present clear, evidence-based conclusions. Exceptional written and verbal communication skills, with confidence to challenge and influence senior stakeholders. A full UK driving licence and flexibility to travel extensively across the UK. Why Join Us? We're committed to creating an inclusive workplace that reflects modern society and celebrates diversity in all its forms. We welcome applications from under-represented groups and are proud to be a disability-confident employer. If you require reasonable adjustments during the recruitment process, please let us know. We also offer a comprehensive benefits package, including: Up to15% pension contribution Annual performance-related bonus Share schemes, including free shares 30 days' holidayplus bank holidays Flexible benefits tailored to your lifestyle Wellbeing initiatives and generous parental leave policies If you're ready to make an impact and help shape the future of risk management, we'd love to hear from you.Apply today! At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
Location Office based (with occasional site visits as required) Reports To FM Operations Manager / Head of FM and Small Works Contract type Full-time permanent Due to our continued growth and expansion, we have a fantastic opportunity for you to join our organisation in the role of Trainee FM Contracts Manager. The Trainee FM Contracts Manager will support the delivery and management of Facilities Management contracts across the Harvey Group portfolio. This role is designed for an ambitious individual seeking to develop their career within the FM sector, gaining exposure to contract administration, client communication, compliance, planning, and performance management. Working closely with experienced managers, the trainee will learn how to oversee FM operations, coordinate service delivery, and ensure client satisfaction. This journey begins at our helpdesk, The successful candidate will begin to familiarise themselves with Harvey Group, our systems, our client sites and our supply chain network. Key responsibilities and duties of this role Contract Support & Administration Assist in the day-to-day management of FM contracts to ensure delivery against KPIs and service levels. Support the preparation of documentation including reports, proposals, costings, and contract files. Maintain accurate records within CAFM systems, ensuring PPM schedules, tasks, and compliance documents are up to date. Coordinate subcontractor documentation and support procurement activities where required. Client & Stakeholder Engagement Assist in maintaining positive working relationships with clients and stakeholders. Attend client meetings alongside senior staff and help prepare meeting packs, performance reports, and minutes. Support resolution of client queries and service-related issues under supervision. Operational Coordination Help schedule and monitor planned and reactive maintenance tasks. Liaise with engineers and site teams to ensure works are completed efficiently and safely. Track job progress and ensure updates are recorded accurately in the CAFM system. Compliance & Quality Assurance Support compliance activities including statutory checks, audits, and document management. Assist in monitoring SLA performance, service quality, and reporting metrics. Help ensure that health and safety policies, safe systems of work, and company procedures are being followed. Financial & Commercial Support Assist with basic budgeting tasks, quote preparation, and cost monitoring. Gather data for invoicing, cost verification, and commercial reporting. Learn about contract financial performance and KPIs. Professional Development Participate in structured training and mentoring to progress towards an FM Contracts Manager role. Complete internal and external training courses as required by the business. Gradually take on more responsibility as capability and experience develop. Person Specification Qualifications (Essential) GCSEs or equivalent including English and Maths. Strong IT skills, including Microsoft Office (Excel, Word, Outlook). Qualifications (Desirable) Further education in business, engineering, facilities management, or related field. IOSH or other basic health & safety training (can be provided). Experience (Essential) Experience in an administrative, coordination, customer service, or office-based role. Ability to manage multiple tasks and priorities in a fast-paced environment. Strong communication skills, both written and verbal. Experience (Desirable) Knowledge of Facilities Management or building services. Experience using CAFM systems. Exposure to contract administration or operational coordination. Skills & Competencies Strong organisational and time-management skills. Ability to work accurately with attention to detail. Effective interpersonal skills with a willingness to learn and take on responsibility. Problem-solving mindset and proactive approach to supporting the wider FM team. Ability to build rapport with clients, engineers, and subcontractors. What you'll get in return You will receive first class support, which reflects our commitment to our greatest asset - our workforce - along with a culture of continual development, training and excellence. You will be offered a competitive starting salary, private healthcare (with service), death in service insurance, and enhanced company sick pay (dependent on length of service).
Jan 06, 2026
Full time
Location Office based (with occasional site visits as required) Reports To FM Operations Manager / Head of FM and Small Works Contract type Full-time permanent Due to our continued growth and expansion, we have a fantastic opportunity for you to join our organisation in the role of Trainee FM Contracts Manager. The Trainee FM Contracts Manager will support the delivery and management of Facilities Management contracts across the Harvey Group portfolio. This role is designed for an ambitious individual seeking to develop their career within the FM sector, gaining exposure to contract administration, client communication, compliance, planning, and performance management. Working closely with experienced managers, the trainee will learn how to oversee FM operations, coordinate service delivery, and ensure client satisfaction. This journey begins at our helpdesk, The successful candidate will begin to familiarise themselves with Harvey Group, our systems, our client sites and our supply chain network. Key responsibilities and duties of this role Contract Support & Administration Assist in the day-to-day management of FM contracts to ensure delivery against KPIs and service levels. Support the preparation of documentation including reports, proposals, costings, and contract files. Maintain accurate records within CAFM systems, ensuring PPM schedules, tasks, and compliance documents are up to date. Coordinate subcontractor documentation and support procurement activities where required. Client & Stakeholder Engagement Assist in maintaining positive working relationships with clients and stakeholders. Attend client meetings alongside senior staff and help prepare meeting packs, performance reports, and minutes. Support resolution of client queries and service-related issues under supervision. Operational Coordination Help schedule and monitor planned and reactive maintenance tasks. Liaise with engineers and site teams to ensure works are completed efficiently and safely. Track job progress and ensure updates are recorded accurately in the CAFM system. Compliance & Quality Assurance Support compliance activities including statutory checks, audits, and document management. Assist in monitoring SLA performance, service quality, and reporting metrics. Help ensure that health and safety policies, safe systems of work, and company procedures are being followed. Financial & Commercial Support Assist with basic budgeting tasks, quote preparation, and cost monitoring. Gather data for invoicing, cost verification, and commercial reporting. Learn about contract financial performance and KPIs. Professional Development Participate in structured training and mentoring to progress towards an FM Contracts Manager role. Complete internal and external training courses as required by the business. Gradually take on more responsibility as capability and experience develop. Person Specification Qualifications (Essential) GCSEs or equivalent including English and Maths. Strong IT skills, including Microsoft Office (Excel, Word, Outlook). Qualifications (Desirable) Further education in business, engineering, facilities management, or related field. IOSH or other basic health & safety training (can be provided). Experience (Essential) Experience in an administrative, coordination, customer service, or office-based role. Ability to manage multiple tasks and priorities in a fast-paced environment. Strong communication skills, both written and verbal. Experience (Desirable) Knowledge of Facilities Management or building services. Experience using CAFM systems. Exposure to contract administration or operational coordination. Skills & Competencies Strong organisational and time-management skills. Ability to work accurately with attention to detail. Effective interpersonal skills with a willingness to learn and take on responsibility. Problem-solving mindset and proactive approach to supporting the wider FM team. Ability to build rapport with clients, engineers, and subcontractors. What you'll get in return You will receive first class support, which reflects our commitment to our greatest asset - our workforce - along with a culture of continual development, training and excellence. You will be offered a competitive starting salary, private healthcare (with service), death in service insurance, and enhanced company sick pay (dependent on length of service).
Role Purpose The Facilities Management Technical Supervisor will provide technical oversight, supervision, and hands-on support across a portfolio of FM contracts. Working as part of the Harvey Group FM team, the role ensures that building services, statutory compliance, planned preventative maintenance (PPM), and reactive tasks are delivered effectively, safely, and to high technical standards. The postholder will act as a technical lead, supporting engineers, engaging with clients, coordinating works, and ensuring service excellence. Due to our continued growth and expansion, we have a fantastic opportunity for you to join our organisation in the role of FM Technical Supervisor. Location Various FM contracted sites (with travel across region) Technical & Operational Provide day-to-day technical supervision to FM engineers and subcontractors where required across contracted sites. Undertake hands-on mechanical and/or electrical maintenance tasks where required to support service delivery. Conduct site inspections, asset condition checks, and verify quality of completed works. Ensure all PPM and reactive tasks are completed in accordance with SLAs, statutory requirements, and industry standards. Assist with diagnosing and resolving complex technical faults across building services systems (HVAC, electrical, plumbing, controls, etc.). Review and approve technical reports, method statements, and risk assessments Compliance & Safety Ensure compliance with statutory obligations, industry best practice, and Harvey Group procedures. Support audits, compliance reviews, and site documentation updates (SFG20, asset registers, logbooks). Promote and uphold the highest standards of health and safety, including safe systems of work and permit-to-work processes. People & Client Management Provide guidance, technical support, and mentoring to engineers and apprentices. Act as a key point of technical contact for clients, building managers, and stakeholders. Attend client meetings, presenting maintenance updates, improvement plans, and technical recommendations. Coordination & Planning Assist with scheduling PPM tasks, managing resources, and overseeing subcontractor activity. Support project works, minor installations, and lifecycle upgrade planning. Monitor inventory, equipment, and materials, ensuring appropriate stock levels. Reporting & Administration Prepare and submit accurate technical reports, performance updates, and compliance documentation. Use CAFM systems to update job status, asset information, and documentation. Assist with budgeting estimates, quotations, and technical scoping for remedial works. Person Specification Qualifications & Training (Essential) Recognised technical qualification in Mechanical or Electrical Engineering (e.g., NVQ Level 3, City & Guilds, or equivalent). Full UK Driving Licence (required for site travel). 18th Edition (if electrically biased). Qualifications (Desirable) F-Gas certification (if HVAC-biased). Supervisory or leadership training. Health & Safety training (e.g., IOSH Working/Managing Safely). Experience (Essential) Demonstrable experience in a technical FM, maintenance, or building services role. Previous hands-on experience diagnosing and resolving M&E faults. Experience supervising engineers, contractors, or small teams. Experience working across multiple client sites or multi-site contracts. Experience (Desirable) Experience within a hard FM service provider or building services contractor. CAFM system usage and familiarity with PPM scheduling. Experience dealing directly with clients or stakeholders. Skills & Competencies Strong technical understanding of building services, HVAC systems, and/or electrical installations. Excellent fault-finding and problem-solving abilities. Good communication and customer-facing skills. Ability to work independently and make sound technical decisions. Strong organisational skills with the ability to manage multiple tasks and priorities. Ability to mentor, coach, and support engineering staff. Personal Attributes Professional and reliable, with a proactive approach to work. Safety-conscious mindset with attention to compliance. Flexible and adaptable, with the ability to travel across contracted sites. Positive attitude, strong team ethic, and commitment to service excellence. What you'll get in return You will receive first class support, which reflects our commitment to our greatest asset - our workforce - along with a culture of continual development, training and excellence. You will be offered a competitive starting salary, private healthcare (with service), death in service insurance, and enhanced company sick pay (dependent on length of service).
Jan 06, 2026
Full time
Role Purpose The Facilities Management Technical Supervisor will provide technical oversight, supervision, and hands-on support across a portfolio of FM contracts. Working as part of the Harvey Group FM team, the role ensures that building services, statutory compliance, planned preventative maintenance (PPM), and reactive tasks are delivered effectively, safely, and to high technical standards. The postholder will act as a technical lead, supporting engineers, engaging with clients, coordinating works, and ensuring service excellence. Due to our continued growth and expansion, we have a fantastic opportunity for you to join our organisation in the role of FM Technical Supervisor. Location Various FM contracted sites (with travel across region) Technical & Operational Provide day-to-day technical supervision to FM engineers and subcontractors where required across contracted sites. Undertake hands-on mechanical and/or electrical maintenance tasks where required to support service delivery. Conduct site inspections, asset condition checks, and verify quality of completed works. Ensure all PPM and reactive tasks are completed in accordance with SLAs, statutory requirements, and industry standards. Assist with diagnosing and resolving complex technical faults across building services systems (HVAC, electrical, plumbing, controls, etc.). Review and approve technical reports, method statements, and risk assessments Compliance & Safety Ensure compliance with statutory obligations, industry best practice, and Harvey Group procedures. Support audits, compliance reviews, and site documentation updates (SFG20, asset registers, logbooks). Promote and uphold the highest standards of health and safety, including safe systems of work and permit-to-work processes. People & Client Management Provide guidance, technical support, and mentoring to engineers and apprentices. Act as a key point of technical contact for clients, building managers, and stakeholders. Attend client meetings, presenting maintenance updates, improvement plans, and technical recommendations. Coordination & Planning Assist with scheduling PPM tasks, managing resources, and overseeing subcontractor activity. Support project works, minor installations, and lifecycle upgrade planning. Monitor inventory, equipment, and materials, ensuring appropriate stock levels. Reporting & Administration Prepare and submit accurate technical reports, performance updates, and compliance documentation. Use CAFM systems to update job status, asset information, and documentation. Assist with budgeting estimates, quotations, and technical scoping for remedial works. Person Specification Qualifications & Training (Essential) Recognised technical qualification in Mechanical or Electrical Engineering (e.g., NVQ Level 3, City & Guilds, or equivalent). Full UK Driving Licence (required for site travel). 18th Edition (if electrically biased). Qualifications (Desirable) F-Gas certification (if HVAC-biased). Supervisory or leadership training. Health & Safety training (e.g., IOSH Working/Managing Safely). Experience (Essential) Demonstrable experience in a technical FM, maintenance, or building services role. Previous hands-on experience diagnosing and resolving M&E faults. Experience supervising engineers, contractors, or small teams. Experience working across multiple client sites or multi-site contracts. Experience (Desirable) Experience within a hard FM service provider or building services contractor. CAFM system usage and familiarity with PPM scheduling. Experience dealing directly with clients or stakeholders. Skills & Competencies Strong technical understanding of building services, HVAC systems, and/or electrical installations. Excellent fault-finding and problem-solving abilities. Good communication and customer-facing skills. Ability to work independently and make sound technical decisions. Strong organisational skills with the ability to manage multiple tasks and priorities. Ability to mentor, coach, and support engineering staff. Personal Attributes Professional and reliable, with a proactive approach to work. Safety-conscious mindset with attention to compliance. Flexible and adaptable, with the ability to travel across contracted sites. Positive attitude, strong team ethic, and commitment to service excellence. What you'll get in return You will receive first class support, which reflects our commitment to our greatest asset - our workforce - along with a culture of continual development, training and excellence. You will be offered a competitive starting salary, private healthcare (with service), death in service insurance, and enhanced company sick pay (dependent on length of service).
VS743 Temporary Resident Service Assistant - Build to Rent Manchester Start ASAP Pay: £12.50 per hour Hours: Working between 8am 8pm on a rota (40 hours per week), Monday Friday and 1 in 3 Saturdays with a day off in lieu My client is an established Build to Rent property management company. Currently looking for a temporary Resident Service Assistant to work at a brand new BTR property in Manchester, consisting of 291 residential apartments. You will assist in driving the performance of the site through working together with the on-site team to achieve the same goals, whilst delivering an industry leading resident experience. We are looking for individuals who will take ownership of all tasks assigned to them and do so with a can-do attitude and a people first approach to the role. This role will report directly into the Community Manager and will collaborate with other teams across the UK. The Role: Site Management Communicate well with colleagues to ensure you work together as a team and take an enterprising approach to the role. First point of contact/front of house presence. Co-ordinate, instruct and allow access for services to the development Responsible for all deliveries to main reception, by receiving, safekeeping and issuing of all parcels/registered mail in line with the company procedure. Conduct viewings of apartments using set sales processes/procedures and ensure sales are closed in a timely manner Customer Service Provide outstanding customer service to residents. Ensure a warm, welcoming, helpful, efficient, and responsive reception service for residents, telephone callers and visitors. Manage and respond to general enquiries via phone, email and other channels. Assist with resident engagement strategies to ensure a strong resident community is built and maintained. Record, monitor and respond to any resident feedback. Assist with resident communications through multiple channels. Ensure resident issues and service requests are addressed and dealt with quickly, efficiently, and professionally. Promote and encourage a neighbourly and community atmosphere. Meet and interact with residents in a customer friendly and professional manner. Seek ways to exceed service expectations of residents and enhance the brand. Achieve positive resident reviews on various online platforms to include but not limited to home views and Google. Assist with executing the smooth running of all aspects of the community. Provide an information service for the local area. Ensure all reception/admin requests are well managed and the reception desk is manned Take ownership of the reception/communal areas and ensure they are kept clean, tidy, and well-presented at all times. Marketing, Social Media, Events & Community Presence Post frequently on social media platforms ensuring content is aligned to the brand manifesto. Drive the highest rates of retention and community engagement. Support the overall marketing/leasing efforts and offer input and suggestions regarding promotions, advertisements, and pricing. Assist with regularly reviewing competitor activity and provide robust reporting to evidence this. Assist with planning and hosting networking events to create and forge new relationships within the community. Promote events/give-aways to residents to ensure they are deemed successful. Facilities Management and Health & Safety Ensure all risks to visitors, staff and residents are removed or reported. Ensure security and emergency procedures are always adhered to, taking an active role in the event of an emergency, and reporting any concerns. Assist with turnaround of vacant apartments, including check-out reports, schedule of cleaning, repair, and maintenance. About you The ideal candidate will have: A good level of experience in a similar role in either build to rent, student accommodation, hotel / hospitality front of house or reception, customer service and administration Professional presentation, be confident and outgoing in nature. Basic understanding of landlord and resident relationship. Basic health and safety knowledge. Excellent English language skills - both written and spoken. IT literate - MS Office at intermediate level and other relevant software a level to undertake the role satisfactorily. In the first instance please apply by submitting your CV. Please contact Vicky at the Manchester office. Ritz Recruitment - Employment Agency
Jan 06, 2026
Seasonal
VS743 Temporary Resident Service Assistant - Build to Rent Manchester Start ASAP Pay: £12.50 per hour Hours: Working between 8am 8pm on a rota (40 hours per week), Monday Friday and 1 in 3 Saturdays with a day off in lieu My client is an established Build to Rent property management company. Currently looking for a temporary Resident Service Assistant to work at a brand new BTR property in Manchester, consisting of 291 residential apartments. You will assist in driving the performance of the site through working together with the on-site team to achieve the same goals, whilst delivering an industry leading resident experience. We are looking for individuals who will take ownership of all tasks assigned to them and do so with a can-do attitude and a people first approach to the role. This role will report directly into the Community Manager and will collaborate with other teams across the UK. The Role: Site Management Communicate well with colleagues to ensure you work together as a team and take an enterprising approach to the role. First point of contact/front of house presence. Co-ordinate, instruct and allow access for services to the development Responsible for all deliveries to main reception, by receiving, safekeeping and issuing of all parcels/registered mail in line with the company procedure. Conduct viewings of apartments using set sales processes/procedures and ensure sales are closed in a timely manner Customer Service Provide outstanding customer service to residents. Ensure a warm, welcoming, helpful, efficient, and responsive reception service for residents, telephone callers and visitors. Manage and respond to general enquiries via phone, email and other channels. Assist with resident engagement strategies to ensure a strong resident community is built and maintained. Record, monitor and respond to any resident feedback. Assist with resident communications through multiple channels. Ensure resident issues and service requests are addressed and dealt with quickly, efficiently, and professionally. Promote and encourage a neighbourly and community atmosphere. Meet and interact with residents in a customer friendly and professional manner. Seek ways to exceed service expectations of residents and enhance the brand. Achieve positive resident reviews on various online platforms to include but not limited to home views and Google. Assist with executing the smooth running of all aspects of the community. Provide an information service for the local area. Ensure all reception/admin requests are well managed and the reception desk is manned Take ownership of the reception/communal areas and ensure they are kept clean, tidy, and well-presented at all times. Marketing, Social Media, Events & Community Presence Post frequently on social media platforms ensuring content is aligned to the brand manifesto. Drive the highest rates of retention and community engagement. Support the overall marketing/leasing efforts and offer input and suggestions regarding promotions, advertisements, and pricing. Assist with regularly reviewing competitor activity and provide robust reporting to evidence this. Assist with planning and hosting networking events to create and forge new relationships within the community. Promote events/give-aways to residents to ensure they are deemed successful. Facilities Management and Health & Safety Ensure all risks to visitors, staff and residents are removed or reported. Ensure security and emergency procedures are always adhered to, taking an active role in the event of an emergency, and reporting any concerns. Assist with turnaround of vacant apartments, including check-out reports, schedule of cleaning, repair, and maintenance. About you The ideal candidate will have: A good level of experience in a similar role in either build to rent, student accommodation, hotel / hospitality front of house or reception, customer service and administration Professional presentation, be confident and outgoing in nature. Basic understanding of landlord and resident relationship. Basic health and safety knowledge. Excellent English language skills - both written and spoken. IT literate - MS Office at intermediate level and other relevant software a level to undertake the role satisfactorily. In the first instance please apply by submitting your CV. Please contact Vicky at the Manchester office. Ritz Recruitment - Employment Agency
About the role We have an exciting opportunity for an experienced Regional Operations Manager to lead, develop and inspire multi-site catering teams within the independent education sector. You will be responsible for delivering safe, compliant and high-quality food services while driving commercial performance, client satisfaction and continuous improvement across your portfolio. This is a highly visible role requiring strong leadership, operational expertise and commercial acumen, working closely with schools, clients and central support teams to deliver outstanding outcomes. Key ResponsibilitiesHealth, Safety & Food Standards Ensure full compliance with HSE, food safety and company policies Lead safety walks, hazard spotting and food safety audits, ensuring actions are followed up effectively Oversee hazard analysis, allergen controls and food safety procedures across all sites Ensure new unit and temporary catering facility assessments are completed prior to opening Identify and escalate food safety risks beyond local control Operational Excellence Regularly visit sites to review standards, customer journey and productivity Ensure compliance with training records, logbooks and operational standards Drive adherence to standards and mobilisation of new and retained contracts Nutritional & Culinary Standards Coach and support teams to deliver School Food Strategies and compliant menus Ensure menus align with FIR guidelines and allergen legislation Lead audits, training and service consistency across all units Engage with students, parents and teachers to maximise participation and uptake People & Team Leadership Build, engage and retain high-performing teams across all sites Ensure 100% compliance with DBS, training and workforce systems Lead recruitment, workforce planning and performance management Support colleague wellbeing, development and career progression Financial & Commercial Performance Manage budgets, forecasts and financial cycles effectively Optimise labour, overheads and spend in line with benchmarks Identify growth opportunities, additional services and investment proposals Conduct independent audits of cashless and safe sales Client & Stakeholder Management Develop strong client relationships through structured meetings and engagement plans Deliver client retention strategies and support tender processes Work with senior stakeholders to proactively manage contract renewals Capture success stories, case studies and references for future bids Marketing, Innovation & Customer Experience Deliver pricing strategies and identify commercial opportunities Collaborate with schools to deliver engaging theme days and educational food initiatives Champion central marketing initiatives and innovation to stay ahead of consumer trends What we're looking for Essential Proven experience managing multi-site operations within catering, hospitality, retail or facilities services Strong stakeholder management and negotiation skills Commercially astute with a demonstrable track record of delivering results Desirable Degree qualified in business, hospitality or a related discipline Why join us? Opportunity to make a real impact within education catering A values-led organisation with strong support and development pathways Competitive salary and benefits package A role that combines leadership, strategy and hands-on operational excellence We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, Booking and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families About Us As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Job Reference: com/1612 SU Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Jan 06, 2026
Full time
About the role We have an exciting opportunity for an experienced Regional Operations Manager to lead, develop and inspire multi-site catering teams within the independent education sector. You will be responsible for delivering safe, compliant and high-quality food services while driving commercial performance, client satisfaction and continuous improvement across your portfolio. This is a highly visible role requiring strong leadership, operational expertise and commercial acumen, working closely with schools, clients and central support teams to deliver outstanding outcomes. Key ResponsibilitiesHealth, Safety & Food Standards Ensure full compliance with HSE, food safety and company policies Lead safety walks, hazard spotting and food safety audits, ensuring actions are followed up effectively Oversee hazard analysis, allergen controls and food safety procedures across all sites Ensure new unit and temporary catering facility assessments are completed prior to opening Identify and escalate food safety risks beyond local control Operational Excellence Regularly visit sites to review standards, customer journey and productivity Ensure compliance with training records, logbooks and operational standards Drive adherence to standards and mobilisation of new and retained contracts Nutritional & Culinary Standards Coach and support teams to deliver School Food Strategies and compliant menus Ensure menus align with FIR guidelines and allergen legislation Lead audits, training and service consistency across all units Engage with students, parents and teachers to maximise participation and uptake People & Team Leadership Build, engage and retain high-performing teams across all sites Ensure 100% compliance with DBS, training and workforce systems Lead recruitment, workforce planning and performance management Support colleague wellbeing, development and career progression Financial & Commercial Performance Manage budgets, forecasts and financial cycles effectively Optimise labour, overheads and spend in line with benchmarks Identify growth opportunities, additional services and investment proposals Conduct independent audits of cashless and safe sales Client & Stakeholder Management Develop strong client relationships through structured meetings and engagement plans Deliver client retention strategies and support tender processes Work with senior stakeholders to proactively manage contract renewals Capture success stories, case studies and references for future bids Marketing, Innovation & Customer Experience Deliver pricing strategies and identify commercial opportunities Collaborate with schools to deliver engaging theme days and educational food initiatives Champion central marketing initiatives and innovation to stay ahead of consumer trends What we're looking for Essential Proven experience managing multi-site operations within catering, hospitality, retail or facilities services Strong stakeholder management and negotiation skills Commercially astute with a demonstrable track record of delivering results Desirable Degree qualified in business, hospitality or a related discipline Why join us? Opportunity to make a real impact within education catering A values-led organisation with strong support and development pathways Competitive salary and benefits package A role that combines leadership, strategy and hands-on operational excellence We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, Booking and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families About Us As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Job Reference: com/1612 SU Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Position: Mobilisation Manager Salary: £35,000 + car + laptop Location: Exeter and surrounding area Full Time: Candidate must be available for an immediate start Our client is a leading multi-site service provider in the UK facilities sector. As a result of a significant new contract, we are now embarking on an important recruitment exercise for our client. This is an immediate vacancy. This will result in the appointment of an experienced Mobilisation Manager who will be involved to successfully mobilise and implement. This will cover the coordination of TUPE transfers, equipment orders, delivery tracking & customer engagement. This role is required to plan full mobilisation against key milestones in line with the mobilisation road map. Candidates background & skills required: - Experience of planning & delivery of a major multi-site mobilisation Experience of delivery / mobilising of soft services across multi-sites Customer focussed & dedicated to meeting & exceeding expectations of both internal & external stakeholders Detailed, focussed with strong analytical skills Cleaning experience preferred but multi-site experience is essential Competent with use of all Microsoft packages, IT & systems literate Interested candidates should forward their CV in strictest confidence to Paul Davidson at PDA SEARCH & SELECTION LIMITED .
Jan 06, 2026
Full time
Position: Mobilisation Manager Salary: £35,000 + car + laptop Location: Exeter and surrounding area Full Time: Candidate must be available for an immediate start Our client is a leading multi-site service provider in the UK facilities sector. As a result of a significant new contract, we are now embarking on an important recruitment exercise for our client. This is an immediate vacancy. This will result in the appointment of an experienced Mobilisation Manager who will be involved to successfully mobilise and implement. This will cover the coordination of TUPE transfers, equipment orders, delivery tracking & customer engagement. This role is required to plan full mobilisation against key milestones in line with the mobilisation road map. Candidates background & skills required: - Experience of planning & delivery of a major multi-site mobilisation Experience of delivery / mobilising of soft services across multi-sites Customer focussed & dedicated to meeting & exceeding expectations of both internal & external stakeholders Detailed, focussed with strong analytical skills Cleaning experience preferred but multi-site experience is essential Competent with use of all Microsoft packages, IT & systems literate Interested candidates should forward their CV in strictest confidence to Paul Davidson at PDA SEARCH & SELECTION LIMITED .
What Are We Looking For? RSE Controls (Saftronics) is looking to recruit an experienced Production Manager to join our business on a permanent basis at our facilities in Leeds. This role will be directly responsible for the management of all production activities across two sites, including the control and issue of project specifications and procedures. RSE Controls are a specialist business in the MCC and power control sector, and you ll be working alongside an established team to deliver control system solutions to the water industry. Some of Your Key Duties Include: Set and uphold standards of excellence across two production sites, ensuring consistent quality, efficiency, and compliance with company procedures and standards. Plan, allocate, and prioritise production projects between sites to optimise capacity & meet production deadlines. Manage resource allocation, including labour and equipment, to ensure optimal utilisation and minimal downtime across locations. Establishing good working relationships with key stakeholders and direct reports to ensure the efficient running of the production process. Have awareness of contract documentation, procedures and processes. Reporting contract delivery status to relevant personnel. Management of ISO45001 & 14001 standards. Responsible for ensuring that all health, safety, quality and environmental procedures are met. Training and continual personal development of all direct reports. What Do You Need? Demonstrable experience in a similar role within a production and/or engineering industry/environment. Experience in leading multiple production processes. Keen focus on quality control. Excellent written and verbal communication. Full UK Driving Licence. Saftronics Who Are We? Saftronics are specialists in power & process control, excelling in the specification and supply of motor control centres, control panels, power distribution and process control systems across a wide range of industries. Saftronics is part of the RSE group of companies, operating within the Power Distribution & Controls business stream. RSE is the leading contractor of choice in the design, build & maintenance of water treatment & water recycling equipment. Delivering products and services to clients across the UK, RSE s unique offering to the market focuses on innovation, efficiency, and excellence. RSE Who Are We? Established in 1982, RSE has grown into one of the most prominent MEICA engineering businesses in the UK water industry. We have created a complete in-house and full-service capability from project inception through to design, fabrication, and delivery by means of installation and commissioning. We additionally have one of the largest servicing and maintenance teams in the market, to ensure we re on hand for all our clients needs. Our service offering presents industry-leading innovative solutions and our dedicated staff play a key role in delivering our sustainability and wider business goals. With over 2000 staff across our group of companies, our strategic ambition will see the business continue to grow as we expand our operations and diversify our products. One of RSE s key focuses is driving servant leadership and giving our people the opportunity and responsibility to take an entrepreneurial approach in their career development. What We Offer To build successful teams and drive the level of quality that we are renowned for, we know we need the best people in the industry. Not only do we require the relevant skillsets, but we also need people with the right attitude and mentality to thrive and grow in such an innovative industry. You ll be given every opportunity to set the path of your career through our Business Streams and work in an environment that will require you to rise to the challenge of working for a market leader. Industry-leading salary dependant on experience. A flexible career development path, with no restrictions on where your career can go. Company Car Allowance A holiday allowance of 25 days plus Bank Holidays. EV/Hybrid Car Lease Scheme Discount Retail Platform Company Pension Scheme. Cycle to work scheme. If you re interested in a career with a company that will harness your skills and provides you with the support to create your future, then please apply.
Jan 06, 2026
Full time
What Are We Looking For? RSE Controls (Saftronics) is looking to recruit an experienced Production Manager to join our business on a permanent basis at our facilities in Leeds. This role will be directly responsible for the management of all production activities across two sites, including the control and issue of project specifications and procedures. RSE Controls are a specialist business in the MCC and power control sector, and you ll be working alongside an established team to deliver control system solutions to the water industry. Some of Your Key Duties Include: Set and uphold standards of excellence across two production sites, ensuring consistent quality, efficiency, and compliance with company procedures and standards. Plan, allocate, and prioritise production projects between sites to optimise capacity & meet production deadlines. Manage resource allocation, including labour and equipment, to ensure optimal utilisation and minimal downtime across locations. Establishing good working relationships with key stakeholders and direct reports to ensure the efficient running of the production process. Have awareness of contract documentation, procedures and processes. Reporting contract delivery status to relevant personnel. Management of ISO45001 & 14001 standards. Responsible for ensuring that all health, safety, quality and environmental procedures are met. Training and continual personal development of all direct reports. What Do You Need? Demonstrable experience in a similar role within a production and/or engineering industry/environment. Experience in leading multiple production processes. Keen focus on quality control. Excellent written and verbal communication. Full UK Driving Licence. Saftronics Who Are We? Saftronics are specialists in power & process control, excelling in the specification and supply of motor control centres, control panels, power distribution and process control systems across a wide range of industries. Saftronics is part of the RSE group of companies, operating within the Power Distribution & Controls business stream. RSE is the leading contractor of choice in the design, build & maintenance of water treatment & water recycling equipment. Delivering products and services to clients across the UK, RSE s unique offering to the market focuses on innovation, efficiency, and excellence. RSE Who Are We? Established in 1982, RSE has grown into one of the most prominent MEICA engineering businesses in the UK water industry. We have created a complete in-house and full-service capability from project inception through to design, fabrication, and delivery by means of installation and commissioning. We additionally have one of the largest servicing and maintenance teams in the market, to ensure we re on hand for all our clients needs. Our service offering presents industry-leading innovative solutions and our dedicated staff play a key role in delivering our sustainability and wider business goals. With over 2000 staff across our group of companies, our strategic ambition will see the business continue to grow as we expand our operations and diversify our products. One of RSE s key focuses is driving servant leadership and giving our people the opportunity and responsibility to take an entrepreneurial approach in their career development. What We Offer To build successful teams and drive the level of quality that we are renowned for, we know we need the best people in the industry. Not only do we require the relevant skillsets, but we also need people with the right attitude and mentality to thrive and grow in such an innovative industry. You ll be given every opportunity to set the path of your career through our Business Streams and work in an environment that will require you to rise to the challenge of working for a market leader. Industry-leading salary dependant on experience. A flexible career development path, with no restrictions on where your career can go. Company Car Allowance A holiday allowance of 25 days plus Bank Holidays. EV/Hybrid Car Lease Scheme Discount Retail Platform Company Pension Scheme. Cycle to work scheme. If you re interested in a career with a company that will harness your skills and provides you with the support to create your future, then please apply.
Assistant General Manager Sought for exciting Leisure/Hospitality site in Watford. Generous Salary + quartlerly bonus scheme up to 6k p.a. and company benefits. My Client is the market leader in their field. They offer an exciting mix of entertainment, sports, and leisure at their sites which are situated across the UK. Their reputation is built on a strong product offering backed by great customer service. As an employer they are committed to training and developing their teams with an emphasis on personal growth and progression. They are now looking for an Assistant General Manager for their site in Watford: This is a large, busy site with multi-faceted facilities. As well as strong management skills, you should have a strong understanding of F+B and creating a customer-focussed environment that enables up-selling. You will be a dedicated professional who is looking to build their already successful career within the Entertainment/Hospitality/Leisure industry. The ideal candidate comes from an entertainment, hospitality, leisure or retail background Must be used to managing teams of 10+ Understands KPIs and can analyse the P+L Has the ability to create an unforgettable customer experience in a multi-faceted venue. Ambitious and career minded - a true leader You will need to hold a driver's licence and have your own transport. My Client offers a generous salary package and a chance for real career progression an exciting environment. Interviews are happening shortly so please apply by return. Responsibilities Oversee daily operations of the site with the GM ensuring high standards of service and guest satisfaction. Manage and train staff, fostering a positive team environment. Ensure compliance with health and safety regulations and maintain cleanliness in all areas. Develop and implement strategies to enhance guest experiences and drive business growth. Maintain inventory and manage supplies to support operational needs. Maintain operational efficiency in a multi-faceted site that will require different skillsets for each area Reporting on a wide range of KPIs Understand the F+B function If this exciting opportunity is for you then please send your CV by return or contact Ian Gerstein for more information.
Jan 06, 2026
Full time
Assistant General Manager Sought for exciting Leisure/Hospitality site in Watford. Generous Salary + quartlerly bonus scheme up to 6k p.a. and company benefits. My Client is the market leader in their field. They offer an exciting mix of entertainment, sports, and leisure at their sites which are situated across the UK. Their reputation is built on a strong product offering backed by great customer service. As an employer they are committed to training and developing their teams with an emphasis on personal growth and progression. They are now looking for an Assistant General Manager for their site in Watford: This is a large, busy site with multi-faceted facilities. As well as strong management skills, you should have a strong understanding of F+B and creating a customer-focussed environment that enables up-selling. You will be a dedicated professional who is looking to build their already successful career within the Entertainment/Hospitality/Leisure industry. The ideal candidate comes from an entertainment, hospitality, leisure or retail background Must be used to managing teams of 10+ Understands KPIs and can analyse the P+L Has the ability to create an unforgettable customer experience in a multi-faceted venue. Ambitious and career minded - a true leader You will need to hold a driver's licence and have your own transport. My Client offers a generous salary package and a chance for real career progression an exciting environment. Interviews are happening shortly so please apply by return. Responsibilities Oversee daily operations of the site with the GM ensuring high standards of service and guest satisfaction. Manage and train staff, fostering a positive team environment. Ensure compliance with health and safety regulations and maintain cleanliness in all areas. Develop and implement strategies to enhance guest experiences and drive business growth. Maintain inventory and manage supplies to support operational needs. Maintain operational efficiency in a multi-faceted site that will require different skillsets for each area Reporting on a wide range of KPIs Understand the F+B function If this exciting opportunity is for you then please send your CV by return or contact Ian Gerstein for more information.
Position: Facilities Coordinator Location: West End, London Hours: Monday to Friday, 8:00am - 5:00pm Salary: £37,000 per annum Employment Type: Full-time, Permanent An excellent opportunity has arisen for a Facilities Coordinator to join a well-established facilities management provider, based within a state-of-the-art commercial facility in the West End of London. This is a highly client-facing, office-based role, ideal for an organised and professional individual with strong coordination and administrative skills. You will be a key point of contact on site, supporting the smooth day-to-day operation of the workplace, ensuring an exceptional experience for occupiers, visitors, and stakeholders. What you'll do: Act as the front-of-house and facilities point of contact, welcoming visitors and managing guest access. Coordinate meeting rooms, events, and workplace services, ensuring spaces are set up and maintained to a high standard. Respond to service requests, issues, and queries promptly, liaising with cleaning, maintenance, and service partners as required. Support health & safety processes, including routine checks and compliance documentation. Assist with facilities inductions for new starters and support wider site communications. Manage office supplies, stock control, and hospitality arrangements. Raise purchase orders, support invoice processing, and assist with basic budget tracking. Maintain accurate records, trackers, and reports using internal systems and databases. Provide cover and support to the Facilities Manager when required. What you'll bring: Previous experience in a Facilities, Workplace, or Office Coordination role. Strong organisational skills with the ability to manage multiple tasks in a fast-paced environment. Confident communicator with a professional, customer-focused approach. Good IT skills, including Microsoft Office and database or tracking systems. A proactive mindset with strong attention to detail. Knowledge of basic health & safety and office services is advantageous. Why Apply? Work within a modern facility in the West End Join a reputable FM provider with a strong client portfolio Stable Monday to Friday working hours Competitive salary of £37,000 per annum Opportunity to develop and grow within facilities management This role is well suited to someone who enjoys being at the heart of a workplace operation and delivering a first-class facilities experience.
Jan 06, 2026
Full time
Position: Facilities Coordinator Location: West End, London Hours: Monday to Friday, 8:00am - 5:00pm Salary: £37,000 per annum Employment Type: Full-time, Permanent An excellent opportunity has arisen for a Facilities Coordinator to join a well-established facilities management provider, based within a state-of-the-art commercial facility in the West End of London. This is a highly client-facing, office-based role, ideal for an organised and professional individual with strong coordination and administrative skills. You will be a key point of contact on site, supporting the smooth day-to-day operation of the workplace, ensuring an exceptional experience for occupiers, visitors, and stakeholders. What you'll do: Act as the front-of-house and facilities point of contact, welcoming visitors and managing guest access. Coordinate meeting rooms, events, and workplace services, ensuring spaces are set up and maintained to a high standard. Respond to service requests, issues, and queries promptly, liaising with cleaning, maintenance, and service partners as required. Support health & safety processes, including routine checks and compliance documentation. Assist with facilities inductions for new starters and support wider site communications. Manage office supplies, stock control, and hospitality arrangements. Raise purchase orders, support invoice processing, and assist with basic budget tracking. Maintain accurate records, trackers, and reports using internal systems and databases. Provide cover and support to the Facilities Manager when required. What you'll bring: Previous experience in a Facilities, Workplace, or Office Coordination role. Strong organisational skills with the ability to manage multiple tasks in a fast-paced environment. Confident communicator with a professional, customer-focused approach. Good IT skills, including Microsoft Office and database or tracking systems. A proactive mindset with strong attention to detail. Knowledge of basic health & safety and office services is advantageous. Why Apply? Work within a modern facility in the West End Join a reputable FM provider with a strong client portfolio Stable Monday to Friday working hours Competitive salary of £37,000 per annum Opportunity to develop and grow within facilities management This role is well suited to someone who enjoys being at the heart of a workplace operation and delivering a first-class facilities experience.
An established and growing healthcare organisation is seeking an experienced Finance and Administration Manager to take ownership of financial management while supporting the wider operational needs of a small, expanding SME within the healthcare sector.Location: Predominantly remote, with occasional attendance at a central London office (Baker Street) Contract: Full timeThis is a hands-on, autonomous role suited to a finance professional who enjoys responsibility, variety, and working closely with senior stakeholders to support strategic decision-making. While the role is primarily home-based, occasional attendance at the London site will be required for meetings, training, and operational needs.Key Responsibilities Oversee and manage all financial operations, including accounting, payroll, cash flow, and expenditure Prepare accurate monthly management accounts and financial reports Provide financial analysis, forecasts, and insights to support strategic planning and business decisions Prepare, monitor, and manage annual departmental budgets Track performance against budget, highlighting variances, risks, and opportunities Support year-end accounts and liaise with external accountants and advisers Ensure compliance with financial, regulatory, and internal control requirements Maintain accurate financial records and continuously improve internal financial processes Provide general administrative and operational support in a flexible SME environment Attend the London office as required for meetings, training, or operational activity About You Recognised accounting qualification Proven experience in a similar finance role, ideally within an SME environment Strong analytical, reporting, and problem-solving skills with high attention to detail Ability to work independently and manage multiple priorities effectively Confident communicator, able to explain financial information clearly to non-financial colleagues Flexible, proactive, and hands-on approach Why Join Us? Be part of a passionate, professional team at the forefront of specialist healthcare Enjoy a flexible, home-based role with occasional visits to a central London office Competitive salary with long-term career development opportunities Autonomy and variety within a specialist healthcare organisation Employee Benefits We value our people and offer a comprehensive benefits package, including: Generous staff discounts 28 days annual leave (increasing to 35 days after 2 years, including public holidays) Paid day off on your birthday Employee of the Quarter rewards Annual Christmas party and regular team social events Team budget for get-togethers Enhanced sick pay and maternity pay As an equal opportunities employer, we are committed to creating a diverse and inclusive workplace where everyone is supported and treated fairly.About the Organisation Based in the heart of London, this organisation is a leading provider of specialist healthcare services, offering both surgical and non-surgical treatments. Its team of highly experienced clinicians is dedicated to delivering exceptional patient care, with a strong focus on safety, quality, and outstanding outcomes. The organisation prides itself on its modern facilities and its commitment to supporting patients throughout their journey.How to Apply If you are an experienced finance professional looking for a role that offers responsibility, flexibility, and the opportunity to make a meaningful impact within a growing healthcare organisation, we would love to hear from you.Please apply by submitting your CV via the link provided. Shortlisted candidates will be contacted directly.
Jan 06, 2026
Full time
An established and growing healthcare organisation is seeking an experienced Finance and Administration Manager to take ownership of financial management while supporting the wider operational needs of a small, expanding SME within the healthcare sector.Location: Predominantly remote, with occasional attendance at a central London office (Baker Street) Contract: Full timeThis is a hands-on, autonomous role suited to a finance professional who enjoys responsibility, variety, and working closely with senior stakeholders to support strategic decision-making. While the role is primarily home-based, occasional attendance at the London site will be required for meetings, training, and operational needs.Key Responsibilities Oversee and manage all financial operations, including accounting, payroll, cash flow, and expenditure Prepare accurate monthly management accounts and financial reports Provide financial analysis, forecasts, and insights to support strategic planning and business decisions Prepare, monitor, and manage annual departmental budgets Track performance against budget, highlighting variances, risks, and opportunities Support year-end accounts and liaise with external accountants and advisers Ensure compliance with financial, regulatory, and internal control requirements Maintain accurate financial records and continuously improve internal financial processes Provide general administrative and operational support in a flexible SME environment Attend the London office as required for meetings, training, or operational activity About You Recognised accounting qualification Proven experience in a similar finance role, ideally within an SME environment Strong analytical, reporting, and problem-solving skills with high attention to detail Ability to work independently and manage multiple priorities effectively Confident communicator, able to explain financial information clearly to non-financial colleagues Flexible, proactive, and hands-on approach Why Join Us? Be part of a passionate, professional team at the forefront of specialist healthcare Enjoy a flexible, home-based role with occasional visits to a central London office Competitive salary with long-term career development opportunities Autonomy and variety within a specialist healthcare organisation Employee Benefits We value our people and offer a comprehensive benefits package, including: Generous staff discounts 28 days annual leave (increasing to 35 days after 2 years, including public holidays) Paid day off on your birthday Employee of the Quarter rewards Annual Christmas party and regular team social events Team budget for get-togethers Enhanced sick pay and maternity pay As an equal opportunities employer, we are committed to creating a diverse and inclusive workplace where everyone is supported and treated fairly.About the Organisation Based in the heart of London, this organisation is a leading provider of specialist healthcare services, offering both surgical and non-surgical treatments. Its team of highly experienced clinicians is dedicated to delivering exceptional patient care, with a strong focus on safety, quality, and outstanding outcomes. The organisation prides itself on its modern facilities and its commitment to supporting patients throughout their journey.How to Apply If you are an experienced finance professional looking for a role that offers responsibility, flexibility, and the opportunity to make a meaningful impact within a growing healthcare organisation, we would love to hear from you.Please apply by submitting your CV via the link provided. Shortlisted candidates will be contacted directly.
Role: Facilities Manager Location: All TDK sites Contract: Full time - 40 hours (flexible working hours each week) Salary: £48k per year If you are interested in applying, please send your CV and a cover letter by an email via the button below. The Role This role is responsible for managing Health & Safety strategy across the entire company and ensuring the smooth, safe, and cost-effective running of all TDK sites and vehicles. This includes ownership of all equipment, repairs, maintenance, cleaning operations, utilities management, and contractor oversight. A critical part of this role is managing variable budgets, ensuring equipment upkeep through well-planned PPM schedules, preventing unnecessary overspend, and maintaining a compliant, safe working environment for every member of the team. This role has been designed to support the company's growth through excellent organisation, operational oversight, preventative maintenance, and strategic planning. The Facilities Manager will work closely with all Senior Team members and report directly to one of the directors of the company. You will need to have access to a vehicle for fast commute between sites. Key Responsibilities Maintenance & Planned Preventative Maintenance (PPM) Manage all repairs and maintenance for all sites and vehicles Implement and monitor PPM schedules to extend equipment life and prevent budget overspend Ensure equipment is properly logged, tracked, and maintained Oversee on-site maintenance staff (currently only 1), ensuring tasks such as painting, minor repairs, door fixes, shelf installation, and troubleshooting are completed efficiently Maintain all site standards required under GMS and other operational frameworks Monitor and report maintenance performance weekly and monthly Manage any third party building and maintenance contracts. Budget Ownership & Cost Management: Manage variable budget allocation per site section, ensuring spend is tracked and controlled Oversee the utilities budget, identifying opportunities to reduce usage and cost Plan annual equipment and upkeep spend, providing forecasts and cost-saving strategies Ensure value for money by sourcing competitive quotes for all works, projects, and equipment purchases. Contractor & Project Management: Manage all contractors for both small works and major build projects / seasonal works Obtain competitive quotes, negotiate pricing, and oversee delivery to ensure project success Liaise with directors, suppliers, engineers, and contractors to ensure timelines and specifications are met Maintain accurate project documentation and updates for the wider team. Health & Safety: Manage H&S and COSHH strategy for the whole company Deliver H&S training to all employees and ensure compliance with legislation Ensure all sites remain up to date with Environmental Health (EHO), Health & Hygiene, and workplace safety requirements Manage all documentation, incident logs, risk assessments, and safety audits Ensure teams are fully trained and follow all legal obligations and best practice. Cleaning Operations Management: Manage internal cleaning teams and external providers (e.g. KPS), including deep cleans Ensure cleaning standards meet company, hygiene, and EHO requirements Build rotas, protocols, and training for cleaning teams to ensure consistency Monitor cleaning budgets, performance, and equipment needs. People & Communication: Recruit, train, and develop maintenance and cleaning teams (from section KPs to company deep cleaning to third party contracts) Provide weekly check-ins with operational teams to report on project progress, maintenance updates, and upcoming works Maintain exceptional internal communication so all staff remain aware of priorities, timelines, and site-wide changes Keep accurate logs of all equipment, budgets, PPM schedules, and projects. Key Skills & Behaviours Required: Minimum 3 years' experience in facilities or building maintenance Basic plumbing, electrics & building skills Strong organisational and logging skills; loves systems, documentation, and tracking A proactive, "can-do," hands-on problem solver who also knows when to step back and think strategically Calm, measured, and able to prioritise effectively across multiple sites Excellent communication skills Who are we? The Dusty Knuckle is a vibey bakery, café, and Youth Training Programme in London's Dalston, Harringay & Highbury neighbourhoods. It started in 2014, making loaves from a shipping container in a Dalston car park, before expanding to a café and pizza spot in Harringay in 2021 and a cool van servicing the coffee, pastry and bread needs of Highbury residents in 2024. Awarded Time Out's 'Best Bakery in London' and a King's Enterprise Award in 2025. The Dusty Knuckle trains young offenders, or those at risk of crime into responsible professionals so that can achieve confidence and financial independence. We strive to make truly knockout food with the best ingredients we can find, with everything made in house whenever possible. Why work for us? Part-bakery, part-café, part training-program, The Dusty Knuckle is a truly unique workplace. We opened a second site in 2021, expanded our production HQ, and are looking to grow gently in the coming years, refining our training programme and operations as we go. Join our team, and you will: Enjoy our staff perks! At TDK, we offer: 3 extra days of holiday after completing 2 years at TDK, followed by 1 additional day for each year thereafter Regular inhouse massages for staff Discounted gym rates at Better Gyms Enhanced maternity and paternity Free staff food, coffee, bread and pastries Cycle to Work scheme/Tech scheme Employee support and specialist third party wellbeing service Regular appraisals to develop person-specific career goals Free use of our Campervan (if over 25 and a clean UK license). If you are interested in applying, please send your CV and a cover letter by an email via the button below.
Jan 06, 2026
Full time
Role: Facilities Manager Location: All TDK sites Contract: Full time - 40 hours (flexible working hours each week) Salary: £48k per year If you are interested in applying, please send your CV and a cover letter by an email via the button below. The Role This role is responsible for managing Health & Safety strategy across the entire company and ensuring the smooth, safe, and cost-effective running of all TDK sites and vehicles. This includes ownership of all equipment, repairs, maintenance, cleaning operations, utilities management, and contractor oversight. A critical part of this role is managing variable budgets, ensuring equipment upkeep through well-planned PPM schedules, preventing unnecessary overspend, and maintaining a compliant, safe working environment for every member of the team. This role has been designed to support the company's growth through excellent organisation, operational oversight, preventative maintenance, and strategic planning. The Facilities Manager will work closely with all Senior Team members and report directly to one of the directors of the company. You will need to have access to a vehicle for fast commute between sites. Key Responsibilities Maintenance & Planned Preventative Maintenance (PPM) Manage all repairs and maintenance for all sites and vehicles Implement and monitor PPM schedules to extend equipment life and prevent budget overspend Ensure equipment is properly logged, tracked, and maintained Oversee on-site maintenance staff (currently only 1), ensuring tasks such as painting, minor repairs, door fixes, shelf installation, and troubleshooting are completed efficiently Maintain all site standards required under GMS and other operational frameworks Monitor and report maintenance performance weekly and monthly Manage any third party building and maintenance contracts. Budget Ownership & Cost Management: Manage variable budget allocation per site section, ensuring spend is tracked and controlled Oversee the utilities budget, identifying opportunities to reduce usage and cost Plan annual equipment and upkeep spend, providing forecasts and cost-saving strategies Ensure value for money by sourcing competitive quotes for all works, projects, and equipment purchases. Contractor & Project Management: Manage all contractors for both small works and major build projects / seasonal works Obtain competitive quotes, negotiate pricing, and oversee delivery to ensure project success Liaise with directors, suppliers, engineers, and contractors to ensure timelines and specifications are met Maintain accurate project documentation and updates for the wider team. Health & Safety: Manage H&S and COSHH strategy for the whole company Deliver H&S training to all employees and ensure compliance with legislation Ensure all sites remain up to date with Environmental Health (EHO), Health & Hygiene, and workplace safety requirements Manage all documentation, incident logs, risk assessments, and safety audits Ensure teams are fully trained and follow all legal obligations and best practice. Cleaning Operations Management: Manage internal cleaning teams and external providers (e.g. KPS), including deep cleans Ensure cleaning standards meet company, hygiene, and EHO requirements Build rotas, protocols, and training for cleaning teams to ensure consistency Monitor cleaning budgets, performance, and equipment needs. People & Communication: Recruit, train, and develop maintenance and cleaning teams (from section KPs to company deep cleaning to third party contracts) Provide weekly check-ins with operational teams to report on project progress, maintenance updates, and upcoming works Maintain exceptional internal communication so all staff remain aware of priorities, timelines, and site-wide changes Keep accurate logs of all equipment, budgets, PPM schedules, and projects. Key Skills & Behaviours Required: Minimum 3 years' experience in facilities or building maintenance Basic plumbing, electrics & building skills Strong organisational and logging skills; loves systems, documentation, and tracking A proactive, "can-do," hands-on problem solver who also knows when to step back and think strategically Calm, measured, and able to prioritise effectively across multiple sites Excellent communication skills Who are we? The Dusty Knuckle is a vibey bakery, café, and Youth Training Programme in London's Dalston, Harringay & Highbury neighbourhoods. It started in 2014, making loaves from a shipping container in a Dalston car park, before expanding to a café and pizza spot in Harringay in 2021 and a cool van servicing the coffee, pastry and bread needs of Highbury residents in 2024. Awarded Time Out's 'Best Bakery in London' and a King's Enterprise Award in 2025. The Dusty Knuckle trains young offenders, or those at risk of crime into responsible professionals so that can achieve confidence and financial independence. We strive to make truly knockout food with the best ingredients we can find, with everything made in house whenever possible. Why work for us? Part-bakery, part-café, part training-program, The Dusty Knuckle is a truly unique workplace. We opened a second site in 2021, expanded our production HQ, and are looking to grow gently in the coming years, refining our training programme and operations as we go. Join our team, and you will: Enjoy our staff perks! At TDK, we offer: 3 extra days of holiday after completing 2 years at TDK, followed by 1 additional day for each year thereafter Regular inhouse massages for staff Discounted gym rates at Better Gyms Enhanced maternity and paternity Free staff food, coffee, bread and pastries Cycle to Work scheme/Tech scheme Employee support and specialist third party wellbeing service Regular appraisals to develop person-specific career goals Free use of our Campervan (if over 25 and a clean UK license). If you are interested in applying, please send your CV and a cover letter by an email via the button below.
Cross Rental Services Group
St. Mary Bourne, Hampshire
Lead Chiller Engineer Location: Andover Job Type: Full-Time Salary: Competitive, DOE About Us Cross Rental Services is the UK & Irelands leading specialist asset rental business, delivering cutting-edge HVAC, refrigeration and catering hire solutions. Having experienced significant growth over the past 10 years, our team operates across multiple UK sites in a fast-paced, operationally complex environment. We are relentlessly focused on our customers and take pride in long-term partnerships with some of the countrys leading retailers, government bodies, facilities managers and process manufacturers. Our critical solutions enable them to achieve their own goals with peace of mind that they are supported in all their HVAC and refrigeration requirements. Guided by our core valuesRespect, Accountability, Teamwork, Commitment, and Integritywe offer a dynamic workplace where innovation and impact thrive. Job Summary Were recruiting a Lead Chiller Engineer to head up service, maintenance, and breakdown response for a fleet of industrial chillers across based out of our Andover Depot. Youll combine hands-on technical work with team coordination, client liaison, and continuous improvement of service delivery. This is a key operational role within a specialist HVAC provider supporting blue-chip clients in food processing, pharmaceuticals, data centres, and manufacturing. Youll ensure maximum uptime of critical cooling systems, mentor junior engineers, and drive best practice in safety, efficiency, and compliance. Key Responsibilities Complete management of the fleet of chillers, AHUs and other similar asset Lead planned preventative maintenance (PPM) and reactive repairs on industrial chillers. Diagnose complex faults using refrigerant analysis, vibration monitoring, and control systems. Supervise and mentor a small team of site based engineers allocate jobs, review reports, and provide technical guidance. Conduct risk assessments, method statements, and F-Gas compliance documentation. Manage stock levels of spare parts and coordinate with suppliers. Qualifications Minimum Level 3 NVQ/City & Guilds in Refrigeration & Air Conditioning (or equivalent). F-Gas Category 1 certification. 5+ years experience with industrial chillers. Process Cooling with experience of chilled water systems. Proven leadership or supervisory experience in a service environment. Strong electrical knowledge (3-phase, controls, inverters). Full UK driving licence. Desirable: CO2 experience, IOSH, experience with BMS integration. What We Offer Competitive salary + 5% employer pension contribution 25 days holiday + bank holidays Private medical insurance, Life assurance & Corporate eyecare scheme Continuous learning & development opportunities Clear career progression pathways Why Join Us? At Cross Rental Services, we live by four key values: Customer Centric Delivering agile, accurate, and first-time-right service. Trusted Partners Solving complex engineering problems with precision. Innovative Always looking for ways to improve and evolve. One Team Developing our people, growing talent, and celebrating success together. How to Apply Click Apply below or send your CV to Cross Rental Services is committed to equality, diversity, and inclusion. We adhere to ISO standards for health & safety, environment, and quality. Join us and help deliver extraordinary results! Work Location: In person
Jan 06, 2026
Full time
Lead Chiller Engineer Location: Andover Job Type: Full-Time Salary: Competitive, DOE About Us Cross Rental Services is the UK & Irelands leading specialist asset rental business, delivering cutting-edge HVAC, refrigeration and catering hire solutions. Having experienced significant growth over the past 10 years, our team operates across multiple UK sites in a fast-paced, operationally complex environment. We are relentlessly focused on our customers and take pride in long-term partnerships with some of the countrys leading retailers, government bodies, facilities managers and process manufacturers. Our critical solutions enable them to achieve their own goals with peace of mind that they are supported in all their HVAC and refrigeration requirements. Guided by our core valuesRespect, Accountability, Teamwork, Commitment, and Integritywe offer a dynamic workplace where innovation and impact thrive. Job Summary Were recruiting a Lead Chiller Engineer to head up service, maintenance, and breakdown response for a fleet of industrial chillers across based out of our Andover Depot. Youll combine hands-on technical work with team coordination, client liaison, and continuous improvement of service delivery. This is a key operational role within a specialist HVAC provider supporting blue-chip clients in food processing, pharmaceuticals, data centres, and manufacturing. Youll ensure maximum uptime of critical cooling systems, mentor junior engineers, and drive best practice in safety, efficiency, and compliance. Key Responsibilities Complete management of the fleet of chillers, AHUs and other similar asset Lead planned preventative maintenance (PPM) and reactive repairs on industrial chillers. Diagnose complex faults using refrigerant analysis, vibration monitoring, and control systems. Supervise and mentor a small team of site based engineers allocate jobs, review reports, and provide technical guidance. Conduct risk assessments, method statements, and F-Gas compliance documentation. Manage stock levels of spare parts and coordinate with suppliers. Qualifications Minimum Level 3 NVQ/City & Guilds in Refrigeration & Air Conditioning (or equivalent). F-Gas Category 1 certification. 5+ years experience with industrial chillers. Process Cooling with experience of chilled water systems. Proven leadership or supervisory experience in a service environment. Strong electrical knowledge (3-phase, controls, inverters). Full UK driving licence. Desirable: CO2 experience, IOSH, experience with BMS integration. What We Offer Competitive salary + 5% employer pension contribution 25 days holiday + bank holidays Private medical insurance, Life assurance & Corporate eyecare scheme Continuous learning & development opportunities Clear career progression pathways Why Join Us? At Cross Rental Services, we live by four key values: Customer Centric Delivering agile, accurate, and first-time-right service. Trusted Partners Solving complex engineering problems with precision. Innovative Always looking for ways to improve and evolve. One Team Developing our people, growing talent, and celebrating success together. How to Apply Click Apply below or send your CV to Cross Rental Services is committed to equality, diversity, and inclusion. We adhere to ISO standards for health & safety, environment, and quality. Join us and help deliver extraordinary results! Work Location: In person