Remarkable Group
Senior AccountManager London Hybrid Remote About Remarkable We are Remarkable - a digital experience agency built to power transformative customer journeys. We partner with ambitious, forward-thinking brands to create high-performing platforms, products, and content strategies through platforms like Sitecore, Optimizely, and Microsoft Dynamics. With deep expertise across cloud, content, commerce, and CRM, we help brands across sectors - especially B2B - connect with their audiences, accelerate performance, and scale with confidence. We're collaborative, curious, and outcome-focused. We thrive on solving complex challenges and delivering work that makes a difference. If you're passionate about elevating content from a tactical asset to a strategic advantage, this is the place for you. Purpose of Role To own, manage and develop client relationships for the mutual benefit of the Company and its clients To proactively add value to a predefined client base to ensure that the Company's clients achieve their business aims and objectives To have a thorough understanding of our client's businesses, and the sectors within which they operate and are always looking for ways to move the Company from 'supplier' to valued and trusted 'partner' To be the leader and main revenue generator for a Squad who manages, plans, develops and executes high performing digital strategies for a predefined client base To ensure that customer service and customer satisfaction are always top priorities To proactively look for new business opportunities in order to add revenue to your Squad and meet client revenue targets# Key Responsibilities and Accountabilities Owning a predefined client base and being responsible for that client base's individual and collective spend with the Company and the profitability of that spend through the operation of a client Profit and Loss account Developing and sustaining a deep holistic understanding of the client's business, using this understanding to drive the client's marketing and digital transformation strategy To help clients define and plan budgets across all digital channels (Websites, SEO and Paid Search, Display Advertising, Social Media, etc.) to deliver optimal ROI Informing and converting client briefs into profitable projects for the Company. Then ensuring all client briefs are understood and handed over to your Squad Project Manager accurately and in a timely fashion. Ultimately being accountable for the final delivered product to the client's satisfaction Engaging with key members of the Squad and other supporting colleagues in order to deliver competitive, compelling and accurate project proposals to meet the brief, time and costs allocated Constantly looking for cross-sell and upsell opportunities from the full range of services provided by the Company as well as looking at introducing emerging channels and technologies through thought leadership Consistently ensuring the customer service levels are high and that the Company is a valued partner to its clients To provide a weekly report for the VP of Client Services which clearly highlights current revenue, pipeline revenue, communications stats and client P&L To develop the agency's client base through the introduction of new clients and new revenues Agree studio 'time based' quotes for client projects and prepare them for presentation to the client Lead or support client presentations and support new client tenders for work when required Work with your Squad and its Project Manager to ensure client projects progress through the studio profitably and to the time schedules agreed and to a high standard To work at client's premises as appropriate with some out-of-hours travel where necessary To raise all customer invoices using Xero for approval by the accounts department Person Profile Personal Attributes Exceptional strong communication skills both written and verbal, able to present confidently to large and small audiences. Utilising technology to professionally present to your clients and potential new clients. Good relationship building skills - able to build and maintain credibility, work with integrity and professionalism. You will be tactful and diplomatic, able to listen and interpret client's ideas into commercial viable briefs and project plans. You will understand the value of extremely high standards of customer service and able to build solid and enduring relationships. The ability to work to targets and deadlines and to be able to deliver measurable results. You will have a good attention to detail and be able to prioritise and be effective when working to tight deadlines and within budgets. You will have the leadership ability to lead and motivate creative and technical teams and be able to communicate confidently with your Squad, ensuring briefs and plans are clearly understood. To be highly insightful and effective in proposing digital strategies - understand website UX and be able to and interpret analytics reportsTo have good literacy and fluency of the English language for preparing documents and be able to convey complex concepts and messages. Be aware of the practical application of technology and return on investment (ROI) You will be self motivated and able to work independently. Specific Job Skills / Experience Account development and revenue generation Ability to develop and prepare project proposals and recurring-revenue contracts An understanding of current technology and methodology used to build responsive web sites An understanding of the design and build process for large scale website projects An understanding of Ecommerce principles and strategies An understanding of multi channel marketing strategy and implementation An understanding of SEO principals and the successful application of them in the design and build of websites To be able to work with Digital Marketing and Strategy colleagues to develop cohesive digital strategies and performance reports for clients Technical Skills Microsoft Word, Excel, and PowerPoint Good working knowledge of Web Content Management Systems A basic knowledge of HTML Good working knowledge of working with a CRM to manage clients and proposals Qualifications / Training A formal Marketing qualification such as CIM or IDM or a related Business qualification would be advantageous.
Senior AccountManager London Hybrid Remote About Remarkable We are Remarkable - a digital experience agency built to power transformative customer journeys. We partner with ambitious, forward-thinking brands to create high-performing platforms, products, and content strategies through platforms like Sitecore, Optimizely, and Microsoft Dynamics. With deep expertise across cloud, content, commerce, and CRM, we help brands across sectors - especially B2B - connect with their audiences, accelerate performance, and scale with confidence. We're collaborative, curious, and outcome-focused. We thrive on solving complex challenges and delivering work that makes a difference. If you're passionate about elevating content from a tactical asset to a strategic advantage, this is the place for you. Purpose of Role To own, manage and develop client relationships for the mutual benefit of the Company and its clients To proactively add value to a predefined client base to ensure that the Company's clients achieve their business aims and objectives To have a thorough understanding of our client's businesses, and the sectors within which they operate and are always looking for ways to move the Company from 'supplier' to valued and trusted 'partner' To be the leader and main revenue generator for a Squad who manages, plans, develops and executes high performing digital strategies for a predefined client base To ensure that customer service and customer satisfaction are always top priorities To proactively look for new business opportunities in order to add revenue to your Squad and meet client revenue targets# Key Responsibilities and Accountabilities Owning a predefined client base and being responsible for that client base's individual and collective spend with the Company and the profitability of that spend through the operation of a client Profit and Loss account Developing and sustaining a deep holistic understanding of the client's business, using this understanding to drive the client's marketing and digital transformation strategy To help clients define and plan budgets across all digital channels (Websites, SEO and Paid Search, Display Advertising, Social Media, etc.) to deliver optimal ROI Informing and converting client briefs into profitable projects for the Company. Then ensuring all client briefs are understood and handed over to your Squad Project Manager accurately and in a timely fashion. Ultimately being accountable for the final delivered product to the client's satisfaction Engaging with key members of the Squad and other supporting colleagues in order to deliver competitive, compelling and accurate project proposals to meet the brief, time and costs allocated Constantly looking for cross-sell and upsell opportunities from the full range of services provided by the Company as well as looking at introducing emerging channels and technologies through thought leadership Consistently ensuring the customer service levels are high and that the Company is a valued partner to its clients To provide a weekly report for the VP of Client Services which clearly highlights current revenue, pipeline revenue, communications stats and client P&L To develop the agency's client base through the introduction of new clients and new revenues Agree studio 'time based' quotes for client projects and prepare them for presentation to the client Lead or support client presentations and support new client tenders for work when required Work with your Squad and its Project Manager to ensure client projects progress through the studio profitably and to the time schedules agreed and to a high standard To work at client's premises as appropriate with some out-of-hours travel where necessary To raise all customer invoices using Xero for approval by the accounts department Person Profile Personal Attributes Exceptional strong communication skills both written and verbal, able to present confidently to large and small audiences. Utilising technology to professionally present to your clients and potential new clients. Good relationship building skills - able to build and maintain credibility, work with integrity and professionalism. You will be tactful and diplomatic, able to listen and interpret client's ideas into commercial viable briefs and project plans. You will understand the value of extremely high standards of customer service and able to build solid and enduring relationships. The ability to work to targets and deadlines and to be able to deliver measurable results. You will have a good attention to detail and be able to prioritise and be effective when working to tight deadlines and within budgets. You will have the leadership ability to lead and motivate creative and technical teams and be able to communicate confidently with your Squad, ensuring briefs and plans are clearly understood. To be highly insightful and effective in proposing digital strategies - understand website UX and be able to and interpret analytics reportsTo have good literacy and fluency of the English language for preparing documents and be able to convey complex concepts and messages. Be aware of the practical application of technology and return on investment (ROI) You will be self motivated and able to work independently. Specific Job Skills / Experience Account development and revenue generation Ability to develop and prepare project proposals and recurring-revenue contracts An understanding of current technology and methodology used to build responsive web sites An understanding of the design and build process for large scale website projects An understanding of Ecommerce principles and strategies An understanding of multi channel marketing strategy and implementation An understanding of SEO principals and the successful application of them in the design and build of websites To be able to work with Digital Marketing and Strategy colleagues to develop cohesive digital strategies and performance reports for clients Technical Skills Microsoft Word, Excel, and PowerPoint Good working knowledge of Web Content Management Systems A basic knowledge of HTML Good working knowledge of working with a CRM to manage clients and proposals Qualifications / Training A formal Marketing qualification such as CIM or IDM or a related Business qualification would be advantageous.
Wolters Kluwer N.V.
City, London
Role Overview At Wolters Kluwer, our mission is to deliver deep impact when it matters most-protecting people's health and prosperity and contributing to a safe and just society. As a global B2B software, information, and services company, we serve professionals across sustainability, health, legal, risk, tax, and financial services. With nearly €6 billion in annual revenue and 20,000 employees in over 40 countries, we are committed to driving strategic transformation and innovation. The Legal & Regulatory Division is seeking a Director, Strategy & Business Development to help accelerate growth, innovation, and strategic alignment across its multi-business unit portfolio. Reporting to the SVP, L&R Strategy & Business Development, this role will lead market-backed strategic initiatives across product strategy, portfolio planning, go-to-market optimization, partnerships, and M&A. A key outcome of this role is to enable clear, data-driven prioritization of strategic opportunities-ensuring that product and commercial investments are aligned to the most attractive market segments and categories. This position offers a unique opportunity to blend high-level strategy with hands-on execution, working closely with senior stakeholders across the division. Key Responsibilities Strategic Planning & Portfolio Governance Lead market-backed strategic assessments and deep-dives to inform divisional priorities and investment decisions. Support the annual strategic planning process, including long-term growth targets and portfolio optimization. Develop business cases and investment frameworks grounded in market data, customer insights, and competitive dynamics. Maintain dashboards and KPIs to monitor initiative performance, resource allocation, and strategic alignment. Ensure strategic planning and capital allocation are guided by clear prioritization of product categories and market opportunities. Business Development & Growth Initiatives Identify and evaluate new business opportunities, including partnerships, market expansion, and innovation programs. Support M&A pipeline development and target evaluation in collaboration with Corporate Development. Partner with business unit leaders to shape investment cases and strategic recommendations that reflect market realities and category-level priorities. Contribute to the development of board-level materials and executive presentations with clear strategic framing. Divisional Framework Ownership Own and maintain division-level strategic frameworks, including product category definitions and segmentation models. Lead analysis of category-level market sizing, market share, competitive dynamics, and win/loss drivers, in collaboration with Corporate Strategy Collaborate with business units to gather inputs and ensure consistency, accuracy, and relevance of framework data. Leverage these frameworks across all strategic planning, investment modeling, and performance tracking efforts. Operational Enablement & Execution Support Work closely with Product Operations and BU Strategy & Business Development leads to ensure strategic initiatives are translated into actionable plans and tracked effectively across BUs. Support the Monthly Divisional Meeting (MDM) and Monthly Business Review (MBR) processes by preparing and synthesizing strategic inputs, investment updates, and performance insights. Facilitate cross-BU collaboration and trade-off discussions to surface dependencies and strategic opportunities. Support go-to-market planning and execution for new initiatives. Align strategic priorities with delivery tracking and execution metrics managed by Product Operations. Customer & Market Insights Integrate customer feedback, market intelligence, and competitive analysis into strategic planning and business development efforts. Coordinate structured customer validation programs to support initiative readiness and direction. Collaborate with product and marketing teams to align strategy with customer needs and market positioning. Candidate Profile Experience 6-8+ years in strategy consulting, corporate strategy, or business development roles, preferably in B2B tech and/or legal/regulatory industries. Experience leading strategic initiatives and managing cross-functional projects. Familiarity with global legal information and technology markets, including trends in legal content, workflow tools, and regulatory platforms. Exposure to enterprise software, legal tech, or regulatory workflows is a strong plus. Skills & Attributes Strong strategic and analytical skills; ability to synthesize market data into actionable insights. Solid financial acumen with comfort in building investment cases and evaluating business impact. Fluency in technology and AI concepts, with the ability to assess their strategic relevance and application across product and business initiatives. Excellent communication and stakeholder management skills; able to influence across levels and audiences. Results-driven with ability to manage multiple priorities independently. Collaborative, customer-centric, and intellectually curious. Proficiency in Excel, PowerPoint, and Word; experience with data visualization tools (e.g., Power BI) is a plus. Education Bachelor's degree in Business, Finance, or related field from a top-tier university; MBA preferred. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. Business Area : Legal & Regulatory Division, Wolters Kluwer Location : Flexible / Remote / Hybrid Reports To : SVP, L&R Strategy & Business Development Wolters Kluwer reported 2023 annual revenues of €5.6 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 21,400 people worldwide. Our customers work in industries which impact the lives of millions of people every single day. Our mission is to empower our professional customers with the information, software solutions, and services they need to make critical decisions, achieve successful outcomes, and save time.Our expert solutions combine deep domain knowledge with technology to deliver both content and workflow automation to drive improved outcomes and productivity for our customers.We are committed to helping professionals improve the way they do business and solve complex problems with our range of digital solutions and services, which we continuously evolve to meet their changing needs. Our 188-year legacy and portfolio represent thousands of customers worldwide.For more information about our solutions and organization, visit , follow us on and .At Wolters Kluwer, you'll feel valued for your contributions, and you'll know that your health, safety, and well-being are important to us. Our well-being benefits provide tools, programs, and resources to help our diverse employees feel healthy, happy, safe, and prosperous.In 2024 we were awarded Ragan's Top Places to Work for Employee Wellbeing: Large Organization, in recognition of our commitment to maintaining and enhancing the well-being of our colleagues through our 'Together we thrive' well-being program.
Role Overview At Wolters Kluwer, our mission is to deliver deep impact when it matters most-protecting people's health and prosperity and contributing to a safe and just society. As a global B2B software, information, and services company, we serve professionals across sustainability, health, legal, risk, tax, and financial services. With nearly €6 billion in annual revenue and 20,000 employees in over 40 countries, we are committed to driving strategic transformation and innovation. The Legal & Regulatory Division is seeking a Director, Strategy & Business Development to help accelerate growth, innovation, and strategic alignment across its multi-business unit portfolio. Reporting to the SVP, L&R Strategy & Business Development, this role will lead market-backed strategic initiatives across product strategy, portfolio planning, go-to-market optimization, partnerships, and M&A. A key outcome of this role is to enable clear, data-driven prioritization of strategic opportunities-ensuring that product and commercial investments are aligned to the most attractive market segments and categories. This position offers a unique opportunity to blend high-level strategy with hands-on execution, working closely with senior stakeholders across the division. Key Responsibilities Strategic Planning & Portfolio Governance Lead market-backed strategic assessments and deep-dives to inform divisional priorities and investment decisions. Support the annual strategic planning process, including long-term growth targets and portfolio optimization. Develop business cases and investment frameworks grounded in market data, customer insights, and competitive dynamics. Maintain dashboards and KPIs to monitor initiative performance, resource allocation, and strategic alignment. Ensure strategic planning and capital allocation are guided by clear prioritization of product categories and market opportunities. Business Development & Growth Initiatives Identify and evaluate new business opportunities, including partnerships, market expansion, and innovation programs. Support M&A pipeline development and target evaluation in collaboration with Corporate Development. Partner with business unit leaders to shape investment cases and strategic recommendations that reflect market realities and category-level priorities. Contribute to the development of board-level materials and executive presentations with clear strategic framing. Divisional Framework Ownership Own and maintain division-level strategic frameworks, including product category definitions and segmentation models. Lead analysis of category-level market sizing, market share, competitive dynamics, and win/loss drivers, in collaboration with Corporate Strategy Collaborate with business units to gather inputs and ensure consistency, accuracy, and relevance of framework data. Leverage these frameworks across all strategic planning, investment modeling, and performance tracking efforts. Operational Enablement & Execution Support Work closely with Product Operations and BU Strategy & Business Development leads to ensure strategic initiatives are translated into actionable plans and tracked effectively across BUs. Support the Monthly Divisional Meeting (MDM) and Monthly Business Review (MBR) processes by preparing and synthesizing strategic inputs, investment updates, and performance insights. Facilitate cross-BU collaboration and trade-off discussions to surface dependencies and strategic opportunities. Support go-to-market planning and execution for new initiatives. Align strategic priorities with delivery tracking and execution metrics managed by Product Operations. Customer & Market Insights Integrate customer feedback, market intelligence, and competitive analysis into strategic planning and business development efforts. Coordinate structured customer validation programs to support initiative readiness and direction. Collaborate with product and marketing teams to align strategy with customer needs and market positioning. Candidate Profile Experience 6-8+ years in strategy consulting, corporate strategy, or business development roles, preferably in B2B tech and/or legal/regulatory industries. Experience leading strategic initiatives and managing cross-functional projects. Familiarity with global legal information and technology markets, including trends in legal content, workflow tools, and regulatory platforms. Exposure to enterprise software, legal tech, or regulatory workflows is a strong plus. Skills & Attributes Strong strategic and analytical skills; ability to synthesize market data into actionable insights. Solid financial acumen with comfort in building investment cases and evaluating business impact. Fluency in technology and AI concepts, with the ability to assess their strategic relevance and application across product and business initiatives. Excellent communication and stakeholder management skills; able to influence across levels and audiences. Results-driven with ability to manage multiple priorities independently. Collaborative, customer-centric, and intellectually curious. Proficiency in Excel, PowerPoint, and Word; experience with data visualization tools (e.g., Power BI) is a plus. Education Bachelor's degree in Business, Finance, or related field from a top-tier university; MBA preferred. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. Business Area : Legal & Regulatory Division, Wolters Kluwer Location : Flexible / Remote / Hybrid Reports To : SVP, L&R Strategy & Business Development Wolters Kluwer reported 2023 annual revenues of €5.6 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 21,400 people worldwide. Our customers work in industries which impact the lives of millions of people every single day. Our mission is to empower our professional customers with the information, software solutions, and services they need to make critical decisions, achieve successful outcomes, and save time.Our expert solutions combine deep domain knowledge with technology to deliver both content and workflow automation to drive improved outcomes and productivity for our customers.We are committed to helping professionals improve the way they do business and solve complex problems with our range of digital solutions and services, which we continuously evolve to meet their changing needs. Our 188-year legacy and portfolio represent thousands of customers worldwide.For more information about our solutions and organization, visit , follow us on and .At Wolters Kluwer, you'll feel valued for your contributions, and you'll know that your health, safety, and well-being are important to us. Our well-being benefits provide tools, programs, and resources to help our diverse employees feel healthy, happy, safe, and prosperous.In 2024 we were awarded Ragan's Top Places to Work for Employee Wellbeing: Large Organization, in recognition of our commitment to maintaining and enhancing the well-being of our colleagues through our 'Together we thrive' well-being program.