Quorn Country Tiles Limited
Bury St. Edmunds, Suffolk
Base Salary of £26,000.00-£29,000.00 plus performance bonus potential of up to £9300 (OTE £38,300) Job Description We are a leading retailer and importer of luxury natural stone and porcelain flooring. As a family run business, established in 1995 we are a passionate bunch who love to offer our customers the highest quality flooring, with exceptional customer service at each stage of their journey w click apply for full job details
Jan 07, 2026
Full time
Base Salary of £26,000.00-£29,000.00 plus performance bonus potential of up to £9300 (OTE £38,300) Job Description We are a leading retailer and importer of luxury natural stone and porcelain flooring. As a family run business, established in 1995 we are a passionate bunch who love to offer our customers the highest quality flooring, with exceptional customer service at each stage of their journey w click apply for full job details
Associate, Product Specialist, AlpInvest Investor Relations Location: London Line of Business: Investor Relations Job Function: Investor Relations Date: Wednesday, August 20, 2025 Position Summary Segment Pro file: Carlyle Global Investment Solutions (AlpInvest Partners) Carlyle's Global Investment Solutions (GIS), also known as AlpInvest, helps investors meet their objectives through tailored portfolio construction and rigorous investment selection. AlpInvest currently manages $77 billion of AUM across private equity and credit investments, and is a leading investor across the Secondary, Co-Investment, NAV / Fund finance, and Primary Fund markets. The segment has approximately 200 employees based in New York, London, Amsterdam, Hong Kong and Tokyo. Fund or Department Description: The AlpInvest Investor Relations ("IR") team is responsible for IR-related activities across the segment, as well as new business development and fundraising activities across both its flagship fund products, as well as multi-strategy solutions for both institutional and private wealth client bases. Position Summary: Carlyle seeks to hire an Associate Product Specialist within AlpInvest's Investor Relations Team. The Associate will play a key role in supporting the growing Private Wealth strategies across the AlpInvest Secondary Platform, but will also have the opportunity to work across AlpInvest's other product lines of Co-Investment, Portfolio Finance and Primary Investments, and be responsible for supporting AlpInvest's fundraising efforts across both Institutional and Private Wealth channels. The position will provide key support to Senior Product Specialists to drive strategic initiatives across the segment, as well as have an active role in coordinating investor requests / responses, serving as a segment expert to other parts of Carlyle and the Firm's Sales professionals. The role will include interaction with existing limited partners and investors. The successful candidate must be able to build expertise in the key strategies which AlpInvest operates, prioritize multiple projects and work under pressure in a deadline-oriented environment. Responsibilities Assist with and participate in onsite and virtual investor meetings and conferences Drafting and positioning of marketing materials for AlpInvest funds and new product initiatives Support development of due diligence materials and legal documentation Assist segment leadership with new product and strategy initiatives, and presentations to Firm leadership Work with senior leadership to support key presentations internally and externally Lead various diligence requests from investors, as well as ad hoc investor requests Serve as internal expert on AlpInvest products to support the global Sales team Maintenance of data room materials and investor access Maintenance of investor pipelines and diligence request trackers CRM maintenance Qualifications Education & Certificates Series 7 and 63 preferred Professional Experience Minimum of 3-4 years of experience required Preferred experience includes: investor relations or business development within private markets , financial services, investment banking, capital markets / advisor, consulting, or asset management Background in/around the private credit markets, either gained from another asset manager or experience on a leveraged finance desk, and in running capital markets processes, will be beneficial for this role Excellent computer skills, including ability to learn and become the subject matter expert in the systems used to respond to investor and Senior Product Specialist requests Self-Starter, with the ability to work well under pressure Strong interpersonal skills Strong organizational skills and detail oriented; attention to detail Excellent written and oral communication skills Flexibility to handle multiple tasks and changing priorities Demonstrated ability to work effectively as part of a team Position-specific Technical Requirements Advanced Microsoft Office (including Excel and PowerPoint) skills required CRM system including DealCloud is preferred Company Information The Carlyle Group (NASDAQ: CG) is a global investment firm with $465 billion of assets under management and more than half of the AUM managed by women, across 652 investment vehicles as of June 30, 2025. Founded in 1987 in Washington, DC, Carlyle has grown into one of the world's largest and most successful investment firms, with more than 2,300 professionals operating in 27 offices in North America, Europe, the Middle East, Asia and Australia. Carlyle places an emphasis on development, retention and inclusion as supported by our internal processes and seven Employee Resource Groups (ERGs). Carlyle's purpose is to invest wisely and create value on behalf of its investors, which range from public and private pension funds to wealthy individuals and families to sovereign wealth funds, unions and corporations. Carlyle invests across three segments - Global Private Equity, Global Credit and Carlyle AlpInvest - and has expertise in various industries, including: aerospace, defense & government services, consumer & retail, energy, financial services, healthcare, industrial, real estate, technology & business services, telecommunications & media and transportation. At Carlyle, we believe that a wide spectrum of experiences and viewpoints drives performance and success. Our CEO, Harvey Schwartz, has stated that, "To build better businesses and create value for all of our stakeholders, we are focused on assembling leadership teams with the strongest insights from a range of perspectives." We strive to foster an environment where ideas are openly shared and valued. By bringing together teams with varied expertise and approaches, we enjoy a competitive advantage and create a stronger foundation for long-term success.
Jan 06, 2026
Full time
Associate, Product Specialist, AlpInvest Investor Relations Location: London Line of Business: Investor Relations Job Function: Investor Relations Date: Wednesday, August 20, 2025 Position Summary Segment Pro file: Carlyle Global Investment Solutions (AlpInvest Partners) Carlyle's Global Investment Solutions (GIS), also known as AlpInvest, helps investors meet their objectives through tailored portfolio construction and rigorous investment selection. AlpInvest currently manages $77 billion of AUM across private equity and credit investments, and is a leading investor across the Secondary, Co-Investment, NAV / Fund finance, and Primary Fund markets. The segment has approximately 200 employees based in New York, London, Amsterdam, Hong Kong and Tokyo. Fund or Department Description: The AlpInvest Investor Relations ("IR") team is responsible for IR-related activities across the segment, as well as new business development and fundraising activities across both its flagship fund products, as well as multi-strategy solutions for both institutional and private wealth client bases. Position Summary: Carlyle seeks to hire an Associate Product Specialist within AlpInvest's Investor Relations Team. The Associate will play a key role in supporting the growing Private Wealth strategies across the AlpInvest Secondary Platform, but will also have the opportunity to work across AlpInvest's other product lines of Co-Investment, Portfolio Finance and Primary Investments, and be responsible for supporting AlpInvest's fundraising efforts across both Institutional and Private Wealth channels. The position will provide key support to Senior Product Specialists to drive strategic initiatives across the segment, as well as have an active role in coordinating investor requests / responses, serving as a segment expert to other parts of Carlyle and the Firm's Sales professionals. The role will include interaction with existing limited partners and investors. The successful candidate must be able to build expertise in the key strategies which AlpInvest operates, prioritize multiple projects and work under pressure in a deadline-oriented environment. Responsibilities Assist with and participate in onsite and virtual investor meetings and conferences Drafting and positioning of marketing materials for AlpInvest funds and new product initiatives Support development of due diligence materials and legal documentation Assist segment leadership with new product and strategy initiatives, and presentations to Firm leadership Work with senior leadership to support key presentations internally and externally Lead various diligence requests from investors, as well as ad hoc investor requests Serve as internal expert on AlpInvest products to support the global Sales team Maintenance of data room materials and investor access Maintenance of investor pipelines and diligence request trackers CRM maintenance Qualifications Education & Certificates Series 7 and 63 preferred Professional Experience Minimum of 3-4 years of experience required Preferred experience includes: investor relations or business development within private markets , financial services, investment banking, capital markets / advisor, consulting, or asset management Background in/around the private credit markets, either gained from another asset manager or experience on a leveraged finance desk, and in running capital markets processes, will be beneficial for this role Excellent computer skills, including ability to learn and become the subject matter expert in the systems used to respond to investor and Senior Product Specialist requests Self-Starter, with the ability to work well under pressure Strong interpersonal skills Strong organizational skills and detail oriented; attention to detail Excellent written and oral communication skills Flexibility to handle multiple tasks and changing priorities Demonstrated ability to work effectively as part of a team Position-specific Technical Requirements Advanced Microsoft Office (including Excel and PowerPoint) skills required CRM system including DealCloud is preferred Company Information The Carlyle Group (NASDAQ: CG) is a global investment firm with $465 billion of assets under management and more than half of the AUM managed by women, across 652 investment vehicles as of June 30, 2025. Founded in 1987 in Washington, DC, Carlyle has grown into one of the world's largest and most successful investment firms, with more than 2,300 professionals operating in 27 offices in North America, Europe, the Middle East, Asia and Australia. Carlyle places an emphasis on development, retention and inclusion as supported by our internal processes and seven Employee Resource Groups (ERGs). Carlyle's purpose is to invest wisely and create value on behalf of its investors, which range from public and private pension funds to wealthy individuals and families to sovereign wealth funds, unions and corporations. Carlyle invests across three segments - Global Private Equity, Global Credit and Carlyle AlpInvest - and has expertise in various industries, including: aerospace, defense & government services, consumer & retail, energy, financial services, healthcare, industrial, real estate, technology & business services, telecommunications & media and transportation. At Carlyle, we believe that a wide spectrum of experiences and viewpoints drives performance and success. Our CEO, Harvey Schwartz, has stated that, "To build better businesses and create value for all of our stakeholders, we are focused on assembling leadership teams with the strongest insights from a range of perspectives." We strive to foster an environment where ideas are openly shared and valued. By bringing together teams with varied expertise and approaches, we enjoy a competitive advantage and create a stronger foundation for long-term success.
About Freetrade Freetrade's mission is to become the default place to invest. Investing has been too complicated and expensive for too long, keeping millions from making the most of their savings. We're changing that. We're building our team and looking for people who are excited to reshape how our customers invest and grow their wealth. If you're driven by solving complex problems and building innovative products, you'll fit right in. 2025 is a big year for us. In January, we announced a game changing deal to become part of the IG Group. We'll continue to operate as an independent business while gaining access to the resources and support of an established leader in the space. This year, we're accelerating our roadmap and taking our products to the next level. We're building new features like mutual funds, bonds, and family investment tools. We're also exploring how we can leverage AI to deliver an even better experience for our customers. Freetrade is looking for a Senior Compliance Manager to take a leadership role in delivering Freetrade's Compliance program. You will be responsible for identifying and managing key areas of regulatory risk and providing advice to the business on regulatory matters, proactively and in response to incidents. You will: Help lead the delivery of Freetrade's Compliance programme, focusing on delivering regulatory and compliance advice across the organisation. Take the lead on Compliance Advisory initiatives - working with senior management and our product team, engineers and operations teams to provide strong and pragmatic advice on new and existing products, strategic initiatives and regulatory change. Provide oversight and challenge to the business through engagement with other teams at all levels of the firm. Oversee elements of the programme of Compliance reviews and controls testing. Manage members of the Compliance team, either in the UK or Hungary, help them build their careers and develop their technical and soft skills. Oversee the delivery of key Compliance owned policies, processes and controls and proactively identify and implement enhancements to them. Contribute to the production and delivery of internal and governance reports. About you: You have strong financial services industry experience - at least eight years in Compliance at a retail focused financial services company, working at the FCA or a large consultancy. Ideally you have held a senior role in Compliance at a retail investment broker. You have strong technical knowledge of UK financial services regulation, preferably as they apply to retail investments. You understand the specifics of regulatory requirements and the FCA's expectations. You will be able to influence and build relationships with the FCA. You are interested in financial services regulation and are passionate about delivering good outcomes to customers You are a strong and supportive manager and can get the best out of your team. You are keen to share your knowledge and are open to giving (and receiving) continuous feedback. You are a strong communicator who thrives working cross-functionally across the firm. You can influence people of all grades to deliver the right outcomes for clients. You are excited about what we're doing at Freetrade and where we're headed! Benefits & Logistics Freetrade is the place to accelerate your career. Our benefits package and ways of working are designed to attract and retain the most talented people who are dedicated to making an impact at Freetrade. Here's what's on offer in 2025: Hybrid working culture We're operating in a hybrid model: 3-days in-office / 2-days from home. We believe great collaboration happens in person and our beautiful offices in central London and Budapest are designed to bring people together. Office days: Monday, Tuesday, Thursday Work from home days: Wednesday, Friday This setup helps us stay connected, collaborate more effectively, and keep building a culture where we all do our best work together, including dedicated days for focus work. Flexibility for those who need it: We have a hybrid working model, but life happens. If you need flexibility let's talk about it, whether you're a parent or have other care responsibilities. Values - at Freetrade we live and breathe our values: Honesty, Focus and Grit. Expect to be asked about these in your interview! Benefits In London: Competitive salary - carefully benchmarked. Holidays - 25 days plus UK public holidays. Your birthday off, plus one extra day for every year at Freetrade. Enhanced pension - We'll match your contributions up to 5%. Group Life Insurance - Protect your loved ones with coverage at 5x your salary, ensuring financial security in any circumstance. Private Health Insurance - Which includes access to high quality medical care, mental health support, dental and vision plans, Wellness programs and preventative care initiatives are also provided to ensure the wellbeing of your entire family. Bonus Scheme - join us and share in our growth. Bonuses are linked to both company success and your individual impact. Income Protection Cover - Safeguard your income with comprehensive coverage, ensuring financial stability in the event of illness or injury. Enhanced parental leave - Time off when it matters most. Flexibility for those who need it - We're office-first, but life happens. Whether you're a parent or have care responsibilities, we focus on output and trust you to manage your time. Learning & Development - We fund industry qualifications so you can grow as a financial services professional. Cycle to Work scheme - Get a high quality bike and gear through our salary sacrifice scheme, spreading the cost with tax free monthly installments. Paid Sick Leave - Receive 10 days of fully paid sick leave each calendar year. Interview Process We keep things simple and transparent. Our process typically includes: Hiring Manager Interview - A chat with the hiring manager. Take-Home Task - Show us how you think and solve problems. Task Presentation interview - Walk us through your approach to the task. Executive interview - A conversation with our stakeholders, where we also assess cultural fit. We are an Equal Opportunity employer committed to a diverse and representative team. Whatever your race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability - we want to hear from you. To find out more about how we look after your personal data when you apply for a job with us, please see our Recruitment Privacy Policy here. Please note we are not accepting agency CVs.
Jan 06, 2026
Full time
About Freetrade Freetrade's mission is to become the default place to invest. Investing has been too complicated and expensive for too long, keeping millions from making the most of their savings. We're changing that. We're building our team and looking for people who are excited to reshape how our customers invest and grow their wealth. If you're driven by solving complex problems and building innovative products, you'll fit right in. 2025 is a big year for us. In January, we announced a game changing deal to become part of the IG Group. We'll continue to operate as an independent business while gaining access to the resources and support of an established leader in the space. This year, we're accelerating our roadmap and taking our products to the next level. We're building new features like mutual funds, bonds, and family investment tools. We're also exploring how we can leverage AI to deliver an even better experience for our customers. Freetrade is looking for a Senior Compliance Manager to take a leadership role in delivering Freetrade's Compliance program. You will be responsible for identifying and managing key areas of regulatory risk and providing advice to the business on regulatory matters, proactively and in response to incidents. You will: Help lead the delivery of Freetrade's Compliance programme, focusing on delivering regulatory and compliance advice across the organisation. Take the lead on Compliance Advisory initiatives - working with senior management and our product team, engineers and operations teams to provide strong and pragmatic advice on new and existing products, strategic initiatives and regulatory change. Provide oversight and challenge to the business through engagement with other teams at all levels of the firm. Oversee elements of the programme of Compliance reviews and controls testing. Manage members of the Compliance team, either in the UK or Hungary, help them build their careers and develop their technical and soft skills. Oversee the delivery of key Compliance owned policies, processes and controls and proactively identify and implement enhancements to them. Contribute to the production and delivery of internal and governance reports. About you: You have strong financial services industry experience - at least eight years in Compliance at a retail focused financial services company, working at the FCA or a large consultancy. Ideally you have held a senior role in Compliance at a retail investment broker. You have strong technical knowledge of UK financial services regulation, preferably as they apply to retail investments. You understand the specifics of regulatory requirements and the FCA's expectations. You will be able to influence and build relationships with the FCA. You are interested in financial services regulation and are passionate about delivering good outcomes to customers You are a strong and supportive manager and can get the best out of your team. You are keen to share your knowledge and are open to giving (and receiving) continuous feedback. You are a strong communicator who thrives working cross-functionally across the firm. You can influence people of all grades to deliver the right outcomes for clients. You are excited about what we're doing at Freetrade and where we're headed! Benefits & Logistics Freetrade is the place to accelerate your career. Our benefits package and ways of working are designed to attract and retain the most talented people who are dedicated to making an impact at Freetrade. Here's what's on offer in 2025: Hybrid working culture We're operating in a hybrid model: 3-days in-office / 2-days from home. We believe great collaboration happens in person and our beautiful offices in central London and Budapest are designed to bring people together. Office days: Monday, Tuesday, Thursday Work from home days: Wednesday, Friday This setup helps us stay connected, collaborate more effectively, and keep building a culture where we all do our best work together, including dedicated days for focus work. Flexibility for those who need it: We have a hybrid working model, but life happens. If you need flexibility let's talk about it, whether you're a parent or have other care responsibilities. Values - at Freetrade we live and breathe our values: Honesty, Focus and Grit. Expect to be asked about these in your interview! Benefits In London: Competitive salary - carefully benchmarked. Holidays - 25 days plus UK public holidays. Your birthday off, plus one extra day for every year at Freetrade. Enhanced pension - We'll match your contributions up to 5%. Group Life Insurance - Protect your loved ones with coverage at 5x your salary, ensuring financial security in any circumstance. Private Health Insurance - Which includes access to high quality medical care, mental health support, dental and vision plans, Wellness programs and preventative care initiatives are also provided to ensure the wellbeing of your entire family. Bonus Scheme - join us and share in our growth. Bonuses are linked to both company success and your individual impact. Income Protection Cover - Safeguard your income with comprehensive coverage, ensuring financial stability in the event of illness or injury. Enhanced parental leave - Time off when it matters most. Flexibility for those who need it - We're office-first, but life happens. Whether you're a parent or have care responsibilities, we focus on output and trust you to manage your time. Learning & Development - We fund industry qualifications so you can grow as a financial services professional. Cycle to Work scheme - Get a high quality bike and gear through our salary sacrifice scheme, spreading the cost with tax free monthly installments. Paid Sick Leave - Receive 10 days of fully paid sick leave each calendar year. Interview Process We keep things simple and transparent. Our process typically includes: Hiring Manager Interview - A chat with the hiring manager. Take-Home Task - Show us how you think and solve problems. Task Presentation interview - Walk us through your approach to the task. Executive interview - A conversation with our stakeholders, where we also assess cultural fit. We are an Equal Opportunity employer committed to a diverse and representative team. Whatever your race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability - we want to hear from you. To find out more about how we look after your personal data when you apply for a job with us, please see our Recruitment Privacy Policy here. Please note we are not accepting agency CVs.
About InvestEngine InvestEngine is everything the modern investor should need. Unbeatable value, market-leading automation, and built for easy, long-term investing. We've built a strong foundation, have over £2 billion invested, award-winning service, and a passionate team, now we're ready to scale. About the Role We're looking for a Head of Compliance Assurance to join our Compliance team. You'll be responsible for providing independent, expert oversight of regulatory compliance across the business, ensuring our frameworks, controls, and outcomes are effective, sustainable, and fully defensible to the FCA. This role is ideal for someone who's confident operating with independence and authority, comfortable with complexity, and motivated by building robust assurance that supports both regulatory confidence and strong customer outcomes. You'll work closely with Product, Operations, Data, Risk, Advisory, and Financial Crime teams, and have the autonomy to own assurance activities end to end - from planning and testing through to governance reporting and validation of long term fixes. What You'll Do Lead the design, ownership, and delivery of the Compliance Monitoring Programme (CMP), ensuring timely completion and high-quality, actionable outputs. Plan and execute thematic reviews across areas such as suitability, product governance (PROD), financial promotions, and operational controls. Provide independent pre and post implementation assurance over change initiatives, validating control effectiveness before and after launch. Oversee the identification, investigation, and root cause analysis of regulatory breaches and control weaknesses in partnership with the Risk function. Own and manage complex remediation programmes (for example, suitability or data rectification exercises), ensuring clear governance, evidence standards, and sustainable outcomes. Deliver Consumer Duty assurance, including outcomes testing, oversight of key metrics, and assessment of customer impact. Produce clear, risk based assurance MI for ExCo, the Risk Committee, and the Board. Build and maintain automated dashboards to track issue status, assurance findings, and progress of corrective actions. Validate that fixes are fully embedded and operating effectively before transition into BAU. What We're Looking For 8+ years of experience in fintech and regulated environments, with retail investor sector experience (e.g., investment platforms, wealth/investing products). Strong knowledge of FCA expectations and frameworks, including Consumer Duty, suitability, DISP, and product governance. Proven experience designing and executing assurance or monitoring programmes with robust testing methodologies and evidence standards. Ability to lead complex, multi phase programmes involving investigation, analysis, coordination, and delivery across multiple teams. Experience overseeing complex corrective action programmes (e.g., suitability or data rectification), including root cause analysis, end to end documentation, and FCA defensible evidence standards. Strong analytical skills with exceptional attention to detail and the ability to identify trends and root causes. English fluency (C1 level and above) - we are a UK-based company, and the role involves regular communication with the team. Nice to Have Background in high-growth start-ups. How We Work We're a lean, fast-moving team that values clarity, ownership, and transparency. You'll have the freedom to experiment, the responsibility to follow through, and the backing of a team that values clear thinking and open dialogue. We believe in solving problems at the root, not just treating the symptoms. What We Offer Impact from day one You'll take on meaningful work from the start, tackling real challenges that drive the stability, efficiency, and growth of our business. Room to grow As we scale, you'll have opportunities to expand your responsibilities, influence how we work, and help shape our long term direction. Transparent and open culture We share decisions openly, keep communication channels clear, and encourage collaboration across every part of the business. Supportive, high calibre team Work alongside talented professionals who are experts in their fields - smart, driven, and generous with their knowledge. Remote first and flexible Work in the way that best suits you. We focus on results, not rigid hours, and trust you to manage your time effectively. Our Hiring Process Introductory call with our Talent team Experience deep dive interview with a focus on your competencies Stakeholder interview with Product leadership to assess your commercial acumen and ability to partner effectively in a growth-focused environment Gamified cognitive assessment to understand how you think and problem solve Senior leadership interview to explore alignment with our culture, values, and strategic direction
Jan 06, 2026
Full time
About InvestEngine InvestEngine is everything the modern investor should need. Unbeatable value, market-leading automation, and built for easy, long-term investing. We've built a strong foundation, have over £2 billion invested, award-winning service, and a passionate team, now we're ready to scale. About the Role We're looking for a Head of Compliance Assurance to join our Compliance team. You'll be responsible for providing independent, expert oversight of regulatory compliance across the business, ensuring our frameworks, controls, and outcomes are effective, sustainable, and fully defensible to the FCA. This role is ideal for someone who's confident operating with independence and authority, comfortable with complexity, and motivated by building robust assurance that supports both regulatory confidence and strong customer outcomes. You'll work closely with Product, Operations, Data, Risk, Advisory, and Financial Crime teams, and have the autonomy to own assurance activities end to end - from planning and testing through to governance reporting and validation of long term fixes. What You'll Do Lead the design, ownership, and delivery of the Compliance Monitoring Programme (CMP), ensuring timely completion and high-quality, actionable outputs. Plan and execute thematic reviews across areas such as suitability, product governance (PROD), financial promotions, and operational controls. Provide independent pre and post implementation assurance over change initiatives, validating control effectiveness before and after launch. Oversee the identification, investigation, and root cause analysis of regulatory breaches and control weaknesses in partnership with the Risk function. Own and manage complex remediation programmes (for example, suitability or data rectification exercises), ensuring clear governance, evidence standards, and sustainable outcomes. Deliver Consumer Duty assurance, including outcomes testing, oversight of key metrics, and assessment of customer impact. Produce clear, risk based assurance MI for ExCo, the Risk Committee, and the Board. Build and maintain automated dashboards to track issue status, assurance findings, and progress of corrective actions. Validate that fixes are fully embedded and operating effectively before transition into BAU. What We're Looking For 8+ years of experience in fintech and regulated environments, with retail investor sector experience (e.g., investment platforms, wealth/investing products). Strong knowledge of FCA expectations and frameworks, including Consumer Duty, suitability, DISP, and product governance. Proven experience designing and executing assurance or monitoring programmes with robust testing methodologies and evidence standards. Ability to lead complex, multi phase programmes involving investigation, analysis, coordination, and delivery across multiple teams. Experience overseeing complex corrective action programmes (e.g., suitability or data rectification), including root cause analysis, end to end documentation, and FCA defensible evidence standards. Strong analytical skills with exceptional attention to detail and the ability to identify trends and root causes. English fluency (C1 level and above) - we are a UK-based company, and the role involves regular communication with the team. Nice to Have Background in high-growth start-ups. How We Work We're a lean, fast-moving team that values clarity, ownership, and transparency. You'll have the freedom to experiment, the responsibility to follow through, and the backing of a team that values clear thinking and open dialogue. We believe in solving problems at the root, not just treating the symptoms. What We Offer Impact from day one You'll take on meaningful work from the start, tackling real challenges that drive the stability, efficiency, and growth of our business. Room to grow As we scale, you'll have opportunities to expand your responsibilities, influence how we work, and help shape our long term direction. Transparent and open culture We share decisions openly, keep communication channels clear, and encourage collaboration across every part of the business. Supportive, high calibre team Work alongside talented professionals who are experts in their fields - smart, driven, and generous with their knowledge. Remote first and flexible Work in the way that best suits you. We focus on results, not rigid hours, and trust you to manage your time effectively. Our Hiring Process Introductory call with our Talent team Experience deep dive interview with a focus on your competencies Stakeholder interview with Product leadership to assess your commercial acumen and ability to partner effectively in a growth-focused environment Gamified cognitive assessment to understand how you think and problem solve Senior leadership interview to explore alignment with our culture, values, and strategic direction
About Freetrade Freetrade's mission is to become the default place to invest. Investing has been too complicated and expensive for too long, keeping millions from making the most of their savings. We're changing that. We're building our team and looking for people who are excited to reshape how our customers invest and grow their wealth. If you're driven by solving complex problems and building innovative products, you'll fit right in. 2025 is a big year for us. In January, we announced a game changing deal to become part of the IG Group. We'll continue to operate as an independent business while gaining access to the resources and support of an established leader in the space. This year, we're accelerating our roadmap and taking our products to the next level. We're building new features like mutual funds, bonds, and family investment tools. We're also exploring how we can leverage AI to deliver an even better experience for our customers. Freetrade is looking for a Senior Compliance Manager to take a leadership role in delivering Freetrade's Compliance program. You will be responsible for identifying and managing key areas of regulatory risk and providing advice to the business on regulatory matters, proactively and in response to incidents. You will: Help lead the delivery of Freetrade's Compliance programme, focusing on delivering regulatory and compliance advice across the organisation. Take the lead on Compliance Advisory initiatives - working with senior management and our product team, engineers and operations teams to provide strong and pragmatic advice on new and existing products, strategic initiatives and regulatory change. Provide oversight and challenge to the business through engagement with other teams at all levels of the firm. Oversee elements of the programme of Compliance reviews and controls testing. Manage members of the Compliance team, either in the UK or Hungary, help them build their careers and develop their technical and soft skills. Oversee the delivery of key Compliance owned policies, processes and controls and proactively identify and implement enhancements to them. Contribute to the production and delivery of internal and governance reports. About you: You have strong financial services industry experience - at least eight years in Compliance at a retail focused financial services company, working at the FCA or a large consultancy. Ideally you have held a senior role in Compliance at a retail investment broker. You have strong technical knowledge of UK financial services regulation, preferably as they apply to retail investments. You understand the specifics of regulatory requirements and the FCA's expectations. You will be able to influence and build relationships with the FCA. You are interested in financial services regulation and are passionate about delivering good outcomes to customers You are a strong and supportive manager and can get the best out of your team. You are keen to share your knowledge and are open to giving (and receiving) continuous feedback. You are a strong communicator who thrives working cross-functionally across the firm. You can influence people of all grades to deliver the right outcomes for clients. You are excited about what we're doing at Freetrade and where we're headed! Benefits & Logistics Freetrade is the place to accelerate your career. Our benefits package and ways of working are designed to attract and retain the most talented people who are dedicated to making an impact at Freetrade. Here's what's on offer in 2025: Hybrid working culture We're operating in a hybrid model: 3-days in-office / 2-days from home. We believe great collaboration happens in person and our beautiful offices in central London and Budapest are designed to bring people together. Office days: Monday, Tuesday, Thursday Work from home days: Wednesday, Friday This setup helps us stay connected, collaborate more effectively, and keep building a culture where we all do our best work together, including dedicated days for focus work. Flexibility for those who need it: We have a hybrid working model, but life happens. If you need flexibility let's talk about it, whether you're a parent or have other care responsibilities. Values - at Freetrade we live and breathe our values: Honesty, Focus and Grit. Expect to be asked about these in your interview! Benefits In London: Competitive salary - carefully benchmarked. Holidays - 25 days plus UK public holidays. Your birthday off, plus one extra day for every year at Freetrade. Enhanced pension - We'll match your contributions up to 5%. Group Life Insurance - Protect your loved ones with coverage at 5x your salary, ensuring financial security in any circumstance. Private Health Insurance - Which includes access to high quality medical care, mental health support, dental and vision plans, Wellness programs and preventative care initiatives are also provided to ensure the wellbeing of your entire family. Bonus Scheme - join us and share in our growth. Bonuses are linked to both company success and your individual impact. Income Protection Cover - Safeguard your income with comprehensive coverage, ensuring financial stability in the event of illness or injury. Enhanced parental leave - Time off when it matters most. Flexibility for those who need it - We're office-first, but life happens. Whether you're a parent or have care responsibilities, we focus on output and trust you to manage your time. Learning & Development - We fund industry qualifications so you can grow as a financial services professional. Cycle to Work scheme - Get a high quality bike and gear through our salary sacrifice scheme, spreading the cost with tax free monthly installments. Paid Sick Leave - Receive 10 days of fully paid sick leave each calendar year. Interview Process We keep things simple and transparent. Our process typically includes: Hiring Manager Interview - A chat with the hiring manager. Take-Home Task - Show us how you think and solve problems. Task Presentation interview - Walk us through your approach to the task. Executive interview - A conversation with our stakeholders, where we also assess cultural fit. We are an Equal Opportunity employer committed to a diverse and representative team. Whatever your race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability - we want to hear from you. To find out more about how we look after your personal data when you apply for a job with us, please see our Recruitment Privacy Policy here. Please note we are not accepting agency CVs.
Jan 06, 2026
Full time
About Freetrade Freetrade's mission is to become the default place to invest. Investing has been too complicated and expensive for too long, keeping millions from making the most of their savings. We're changing that. We're building our team and looking for people who are excited to reshape how our customers invest and grow their wealth. If you're driven by solving complex problems and building innovative products, you'll fit right in. 2025 is a big year for us. In January, we announced a game changing deal to become part of the IG Group. We'll continue to operate as an independent business while gaining access to the resources and support of an established leader in the space. This year, we're accelerating our roadmap and taking our products to the next level. We're building new features like mutual funds, bonds, and family investment tools. We're also exploring how we can leverage AI to deliver an even better experience for our customers. Freetrade is looking for a Senior Compliance Manager to take a leadership role in delivering Freetrade's Compliance program. You will be responsible for identifying and managing key areas of regulatory risk and providing advice to the business on regulatory matters, proactively and in response to incidents. You will: Help lead the delivery of Freetrade's Compliance programme, focusing on delivering regulatory and compliance advice across the organisation. Take the lead on Compliance Advisory initiatives - working with senior management and our product team, engineers and operations teams to provide strong and pragmatic advice on new and existing products, strategic initiatives and regulatory change. Provide oversight and challenge to the business through engagement with other teams at all levels of the firm. Oversee elements of the programme of Compliance reviews and controls testing. Manage members of the Compliance team, either in the UK or Hungary, help them build their careers and develop their technical and soft skills. Oversee the delivery of key Compliance owned policies, processes and controls and proactively identify and implement enhancements to them. Contribute to the production and delivery of internal and governance reports. About you: You have strong financial services industry experience - at least eight years in Compliance at a retail focused financial services company, working at the FCA or a large consultancy. Ideally you have held a senior role in Compliance at a retail investment broker. You have strong technical knowledge of UK financial services regulation, preferably as they apply to retail investments. You understand the specifics of regulatory requirements and the FCA's expectations. You will be able to influence and build relationships with the FCA. You are interested in financial services regulation and are passionate about delivering good outcomes to customers You are a strong and supportive manager and can get the best out of your team. You are keen to share your knowledge and are open to giving (and receiving) continuous feedback. You are a strong communicator who thrives working cross-functionally across the firm. You can influence people of all grades to deliver the right outcomes for clients. You are excited about what we're doing at Freetrade and where we're headed! Benefits & Logistics Freetrade is the place to accelerate your career. Our benefits package and ways of working are designed to attract and retain the most talented people who are dedicated to making an impact at Freetrade. Here's what's on offer in 2025: Hybrid working culture We're operating in a hybrid model: 3-days in-office / 2-days from home. We believe great collaboration happens in person and our beautiful offices in central London and Budapest are designed to bring people together. Office days: Monday, Tuesday, Thursday Work from home days: Wednesday, Friday This setup helps us stay connected, collaborate more effectively, and keep building a culture where we all do our best work together, including dedicated days for focus work. Flexibility for those who need it: We have a hybrid working model, but life happens. If you need flexibility let's talk about it, whether you're a parent or have other care responsibilities. Values - at Freetrade we live and breathe our values: Honesty, Focus and Grit. Expect to be asked about these in your interview! Benefits In London: Competitive salary - carefully benchmarked. Holidays - 25 days plus UK public holidays. Your birthday off, plus one extra day for every year at Freetrade. Enhanced pension - We'll match your contributions up to 5%. Group Life Insurance - Protect your loved ones with coverage at 5x your salary, ensuring financial security in any circumstance. Private Health Insurance - Which includes access to high quality medical care, mental health support, dental and vision plans, Wellness programs and preventative care initiatives are also provided to ensure the wellbeing of your entire family. Bonus Scheme - join us and share in our growth. Bonuses are linked to both company success and your individual impact. Income Protection Cover - Safeguard your income with comprehensive coverage, ensuring financial stability in the event of illness or injury. Enhanced parental leave - Time off when it matters most. Flexibility for those who need it - We're office-first, but life happens. Whether you're a parent or have care responsibilities, we focus on output and trust you to manage your time. Learning & Development - We fund industry qualifications so you can grow as a financial services professional. Cycle to Work scheme - Get a high quality bike and gear through our salary sacrifice scheme, spreading the cost with tax free monthly installments. Paid Sick Leave - Receive 10 days of fully paid sick leave each calendar year. Interview Process We keep things simple and transparent. Our process typically includes: Hiring Manager Interview - A chat with the hiring manager. Take-Home Task - Show us how you think and solve problems. Task Presentation interview - Walk us through your approach to the task. Executive interview - A conversation with our stakeholders, where we also assess cultural fit. We are an Equal Opportunity employer committed to a diverse and representative team. Whatever your race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability - we want to hear from you. To find out more about how we look after your personal data when you apply for a job with us, please see our Recruitment Privacy Policy here. Please note we are not accepting agency CVs.
Senior Property Manager / Asset Manager (Residential AST & Commercial) London c£75k+ Our client is a long-established, RICS Accredited Property Consultancy specialising in all aspects of Agency, Investment, Lease Advisory and Asset Management across the UK and parts of Europe. Within their long-established Property Management team, they are now looking to hire a Senior Property Manager / Asset Manager as follows: Working mostly office based (with some home working) from a prestigious, prime Central London location (W1) Scope to hold the position on a less than full time basis if preferred, without a reduction in the salary offering for those particularly experienced Overseeing a mixed portfolio of both Residential AST s and Commercial premises, mostly in London (but all in the South East) on behalf of a range of clients including institutional investors, retailers and private HNWIs Undertaking the full range of Residential/Commercial Property/Asset Management duties, from H&S compliance to Service Charge matters, rent collection, maintenance/repairs, lease renewals, rent reviews and other day to day management issues as they arise. You will be client facing and prepare monthly / quarterly reports as required, so will need to be able to work unsupervised with the support of an assistant and management accountant Whilst new business development will NOT form part of your role, any new leads/deals brought or generated through your established professional network will be highly rewarded (and can be used to negotiate a higher starting salary at interview stage) Professional qualification desirable but not essential (ARLA, RICS, TPI etc.) Salary for the successful Senior Property Manager / Asset Manager will start around £75k including bonus with scope for a higher figure for those able to bring any management instructions with them. If you are an experienced Property Manager / Asset Manager keen to oversee a prestigious mixed Portfolio in London and meet the above criteria, please apply now for immediate consideration and further info.
Jan 06, 2026
Full time
Senior Property Manager / Asset Manager (Residential AST & Commercial) London c£75k+ Our client is a long-established, RICS Accredited Property Consultancy specialising in all aspects of Agency, Investment, Lease Advisory and Asset Management across the UK and parts of Europe. Within their long-established Property Management team, they are now looking to hire a Senior Property Manager / Asset Manager as follows: Working mostly office based (with some home working) from a prestigious, prime Central London location (W1) Scope to hold the position on a less than full time basis if preferred, without a reduction in the salary offering for those particularly experienced Overseeing a mixed portfolio of both Residential AST s and Commercial premises, mostly in London (but all in the South East) on behalf of a range of clients including institutional investors, retailers and private HNWIs Undertaking the full range of Residential/Commercial Property/Asset Management duties, from H&S compliance to Service Charge matters, rent collection, maintenance/repairs, lease renewals, rent reviews and other day to day management issues as they arise. You will be client facing and prepare monthly / quarterly reports as required, so will need to be able to work unsupervised with the support of an assistant and management accountant Whilst new business development will NOT form part of your role, any new leads/deals brought or generated through your established professional network will be highly rewarded (and can be used to negotiate a higher starting salary at interview stage) Professional qualification desirable but not essential (ARLA, RICS, TPI etc.) Salary for the successful Senior Property Manager / Asset Manager will start around £75k including bonus with scope for a higher figure for those able to bring any management instructions with them. If you are an experienced Property Manager / Asset Manager keen to oversee a prestigious mixed Portfolio in London and meet the above criteria, please apply now for immediate consideration and further info.
Senior Property Manager / Asset Manager (Residential AST & Commercial) London c£75k+ Our client is a long-established, RICS Accredited Property Consultancy specialising in all aspects of Agency, Investment, Lease Advisory and Asset Management across the UK and parts of Europe. Within their long-established Property Management team, they are now looking to hire a Senior Property Manager / Asset Manager as follows: Working mostly office based (with some home working) from a prestigious, prime Central London location (W1) Scope to hold the position on a less than full time basis if preferred, without a reduction in the salary offering for those particularly experienced Overseeing a mixed portfolio of both Residential AST s and Commercial premises, mostly in London (but all in the South East) on behalf of a range of clients including institutional investors, retailers and private HNWIs Undertaking the full range of Residential/Commercial Property/Asset Management duties, from H&S compliance to Service Charge matters, rent collection, maintenance/repairs, lease renewals, rent reviews and other day to day management issues as they arise. You will be client facing and prepare monthly / quarterly reports as required, so will need to be able to work unsupervised with the support of an assistant and management accountant Whilst new business development will NOT form part of your role, any new leads/deals brought or generated through your established professional network will be highly rewarded (and can be used to negotiate a higher starting salary at interview stage) Professional qualification desirable but not essential (ARLA, RICS, TPI etc.) Salary for the successful Senior Property Manager / Asset Manager will start around £75k including bonus with scope for a higher figure for those able to bring any management instructions with them. If you are an experienced Property Manager / Asset Manager keen to oversee a prestigious mixed Portfolio in London and meet the above criteria, please apply now for immediate consideration and further info.
Jan 06, 2026
Full time
Senior Property Manager / Asset Manager (Residential AST & Commercial) London c£75k+ Our client is a long-established, RICS Accredited Property Consultancy specialising in all aspects of Agency, Investment, Lease Advisory and Asset Management across the UK and parts of Europe. Within their long-established Property Management team, they are now looking to hire a Senior Property Manager / Asset Manager as follows: Working mostly office based (with some home working) from a prestigious, prime Central London location (W1) Scope to hold the position on a less than full time basis if preferred, without a reduction in the salary offering for those particularly experienced Overseeing a mixed portfolio of both Residential AST s and Commercial premises, mostly in London (but all in the South East) on behalf of a range of clients including institutional investors, retailers and private HNWIs Undertaking the full range of Residential/Commercial Property/Asset Management duties, from H&S compliance to Service Charge matters, rent collection, maintenance/repairs, lease renewals, rent reviews and other day to day management issues as they arise. You will be client facing and prepare monthly / quarterly reports as required, so will need to be able to work unsupervised with the support of an assistant and management accountant Whilst new business development will NOT form part of your role, any new leads/deals brought or generated through your established professional network will be highly rewarded (and can be used to negotiate a higher starting salary at interview stage) Professional qualification desirable but not essential (ARLA, RICS, TPI etc.) Salary for the successful Senior Property Manager / Asset Manager will start around £75k including bonus with scope for a higher figure for those able to bring any management instructions with them. If you are an experienced Property Manager / Asset Manager keen to oversee a prestigious mixed Portfolio in London and meet the above criteria, please apply now for immediate consideration and further info.
Hello, we're Starling. Banking was broken - so we decided to fix it. The vision? Fast technology, fair service and honest values. All at the tap of a phone, all the time. We built Britain's first digital bank. One hard-won banking licence later, we set about giving people a new way to spend, save and manage their money (and take better care of the planet, too). We're changing banking for good. Back then, we were obsessed with unravelling the knotty world of finance and solving people's problems rather than selling them stuff. We still are. Since then, we've grown. A lot. Over four million accounts (and four account types!). A team of thousands. Headquartered in London with offices in Cardiff, Dublin, Manchester and Southampton. Five years voted Which? Recommended Provider and Britain's Best Banking Brand. Still zero branches. Our culture is open, inclusive and focused on solving real customer problems, with an emphasis on doing the right thing, even when it's not always the easy thing. From our approach to working together and sustainability to how we build our products, our decisions need to make the world - and Starling - a better place to be. Everyone at Starling is essential to our mission, which is really quite simple: to solve our customer's problems - and build the best bank in the world! And now we're providing Starling to other banks, via a Software-as-a-Service (SaaS) proposition through our subsidiary Engine, using the proprietary technology platform that it uses to power our own bank. The Role: We are looking for a Risk and Controls Manager to join our People team on a fixed term contract for 12 months. This strategic role will support the Group Chief People Officer (GCPO) and wider People and Facilities Management teams by overseeing the governance and management of non-financial risks, including Health & Safety, for the Starling Group (Starling Group Holdings and its subsidiaries). You will partner with Risk and Control Owners to serve as a trusted advisor and create a culture of effective and consistent controls assurance, risk management, oversight, and reporting. You will play a pivotal role in ensuring Starling operates within its risk appetite while driving risk awareness in the first line. The Risk and Controls Manager will bring robust Risk Management experience within the banking sector (first or second line), ideally with experience managing 1LoD risk for a multinational organisation. You must have a proven record of risk governance and control oversight. Experience gained in People function is an advantage, as is the ability to manage Health & Safety risk frameworks. We are looking for someone with passion and enthusiasm who can build strong relationships to drive risk awareness. Key Accountabilities & Responsibilities: Risk Strategy & Governance 1LoD Oversight: Responsible for the ongoing monitoring and strategic oversight of the first line of defence (1LoD) People and Facilities risk and control profile, using insight and information from various sources. Health & Safety Risk Management: Lead the identification, assessment, and mitigation of Health & Safety risks, ensuring compliance with relevant safety legislation and internal policies. Advisory & Culture: Act as a key contributor to the ongoing development of a risk-aware culture within the 1LoD. Work with Risk and Control owners by providing advice, challenge, and input on key decisions, enabling them to clearly articulate and manage their risk profile. Policy & Emerging Risk: Engage with 2LoD, 3LoD, and other key stakeholders on the development of policy, socialising it within the 1LoD, and overseeing embedding and adherence. Collaborate with the People and Facilities Management Leadership Team to scan for emerging risks. Operational Risk Management RCSA: Support the Risk Controls Self Assessment (RCSA) process. Testing & Assurance: Oversee the creation and execution of 1LoD Control testing plans and challenge the risk and control environment to drive improvements. Committee Management: Support the operation of risk governance fora (People Risk Management Forum/ Health and Safety Forum) and support the 1LoD risk reporting, providing senior management with oversight of key themes, risks, and issues. Event Management: Oversee Operational Event management and reviews, ensuring robust root cause analysis, containment, lessons learned, and read across are completed. System Maintenance: Oversee the maintenance of Risk information in the GRC system (CAMMS). Experience & Knowledge Multinational Experience: Ideally, you must have experience managing 1LoD risk for a multinational organisation, understanding the complexities of risk across different jurisdictions. Health & Safety: Proven ability to support and manage Health & Safety Risk Management frameworks. Risk Frameworks: A deep understanding of risk management frameworks, controls testing methodologies, and experience executing or overseeing controls testing to a high standard. Regulatory Knowledge: Understanding of Conduct Risk, employment related legislation, and the Consumer Duty would be an advantage. Behaviours & Competencies Stakeholder Management: A natural ability to build strong stakeholder relationships. Analytical Mindset: An inquisitive and analytical mind to understand risks, controls, and processes, identifying control gaps and suggesting improvements. Proactive: A proactive approach to managing workloads with a 'can do' attitude, using initiative to take ownership and see complex issues through to resolution. Challenger: Ability to challenge the status quo, helping us shape operations to be best in class across financial services. Skills Proficient in Google Suite products (Docs and Sheets). Exposure to working within First or Second line risk. 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work and Salary Sacrificed Gym partnerships About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. By submitting your application, you agree that Starling Bank may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Jan 06, 2026
Full time
Hello, we're Starling. Banking was broken - so we decided to fix it. The vision? Fast technology, fair service and honest values. All at the tap of a phone, all the time. We built Britain's first digital bank. One hard-won banking licence later, we set about giving people a new way to spend, save and manage their money (and take better care of the planet, too). We're changing banking for good. Back then, we were obsessed with unravelling the knotty world of finance and solving people's problems rather than selling them stuff. We still are. Since then, we've grown. A lot. Over four million accounts (and four account types!). A team of thousands. Headquartered in London with offices in Cardiff, Dublin, Manchester and Southampton. Five years voted Which? Recommended Provider and Britain's Best Banking Brand. Still zero branches. Our culture is open, inclusive and focused on solving real customer problems, with an emphasis on doing the right thing, even when it's not always the easy thing. From our approach to working together and sustainability to how we build our products, our decisions need to make the world - and Starling - a better place to be. Everyone at Starling is essential to our mission, which is really quite simple: to solve our customer's problems - and build the best bank in the world! And now we're providing Starling to other banks, via a Software-as-a-Service (SaaS) proposition through our subsidiary Engine, using the proprietary technology platform that it uses to power our own bank. The Role: We are looking for a Risk and Controls Manager to join our People team on a fixed term contract for 12 months. This strategic role will support the Group Chief People Officer (GCPO) and wider People and Facilities Management teams by overseeing the governance and management of non-financial risks, including Health & Safety, for the Starling Group (Starling Group Holdings and its subsidiaries). You will partner with Risk and Control Owners to serve as a trusted advisor and create a culture of effective and consistent controls assurance, risk management, oversight, and reporting. You will play a pivotal role in ensuring Starling operates within its risk appetite while driving risk awareness in the first line. The Risk and Controls Manager will bring robust Risk Management experience within the banking sector (first or second line), ideally with experience managing 1LoD risk for a multinational organisation. You must have a proven record of risk governance and control oversight. Experience gained in People function is an advantage, as is the ability to manage Health & Safety risk frameworks. We are looking for someone with passion and enthusiasm who can build strong relationships to drive risk awareness. Key Accountabilities & Responsibilities: Risk Strategy & Governance 1LoD Oversight: Responsible for the ongoing monitoring and strategic oversight of the first line of defence (1LoD) People and Facilities risk and control profile, using insight and information from various sources. Health & Safety Risk Management: Lead the identification, assessment, and mitigation of Health & Safety risks, ensuring compliance with relevant safety legislation and internal policies. Advisory & Culture: Act as a key contributor to the ongoing development of a risk-aware culture within the 1LoD. Work with Risk and Control owners by providing advice, challenge, and input on key decisions, enabling them to clearly articulate and manage their risk profile. Policy & Emerging Risk: Engage with 2LoD, 3LoD, and other key stakeholders on the development of policy, socialising it within the 1LoD, and overseeing embedding and adherence. Collaborate with the People and Facilities Management Leadership Team to scan for emerging risks. Operational Risk Management RCSA: Support the Risk Controls Self Assessment (RCSA) process. Testing & Assurance: Oversee the creation and execution of 1LoD Control testing plans and challenge the risk and control environment to drive improvements. Committee Management: Support the operation of risk governance fora (People Risk Management Forum/ Health and Safety Forum) and support the 1LoD risk reporting, providing senior management with oversight of key themes, risks, and issues. Event Management: Oversee Operational Event management and reviews, ensuring robust root cause analysis, containment, lessons learned, and read across are completed. System Maintenance: Oversee the maintenance of Risk information in the GRC system (CAMMS). Experience & Knowledge Multinational Experience: Ideally, you must have experience managing 1LoD risk for a multinational organisation, understanding the complexities of risk across different jurisdictions. Health & Safety: Proven ability to support and manage Health & Safety Risk Management frameworks. Risk Frameworks: A deep understanding of risk management frameworks, controls testing methodologies, and experience executing or overseeing controls testing to a high standard. Regulatory Knowledge: Understanding of Conduct Risk, employment related legislation, and the Consumer Duty would be an advantage. Behaviours & Competencies Stakeholder Management: A natural ability to build strong stakeholder relationships. Analytical Mindset: An inquisitive and analytical mind to understand risks, controls, and processes, identifying control gaps and suggesting improvements. Proactive: A proactive approach to managing workloads with a 'can do' attitude, using initiative to take ownership and see complex issues through to resolution. Challenger: Ability to challenge the status quo, helping us shape operations to be best in class across financial services. Skills Proficient in Google Suite products (Docs and Sheets). Exposure to working within First or Second line risk. 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work and Salary Sacrificed Gym partnerships About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. By submitting your application, you agree that Starling Bank may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Hello, we're Starling. We built a new kind of bank because we knew technology had thepower to help people save, spend and manage their money in a new and transformative way. We're a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We're a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,500 people across our London, Southampton, Cardiff and Manchester offices. We are looking for a Senior Manager to drive the Group's inorganic and organic growth agenda. This is a high-impact role for a seasoned strategy consultant or investment banker looking to move into an in-house strategic role. You will leverage your strategic project experience and/or transaction experience to lead strategic projects, M&A execution, capital markets activities, and long-term strategic planning for both the Bank and our global SaaS business, Engine. Please apply by: 5th January 2026 Key Accountabilities: Strategic Leadership & Transaction Execution Lead Strategy Projects: Structure, lead and execute complex strategic projects from problem definition and hypothesis generation to value realisation Deal Leadership: Manage the end-to-end transaction lifecycle for M&A, joint ventures, and strategic partnerships. This includes leading origination, thesis generation, rigorous valuation, and definitive agreement negotiation. You will act as a primary interface with external advisors (investment banks, legal counsel, diligence providers) C-Suite Advisory: Act as a trusted advisor to the Group CEO and Group CFO. You will translate complex financial data into "Board-ready" strategic recommendations, often under tight timelines Quality Control: Own the quality of all strategic output. Ensure papers, board decks, and external investor materials are flawless and compelling Analysis & Financial Planning Commercial & Financial Oversight: Oversee and develop detailed financial models and business cases. Ensure rigorous testing of assumptions for models relating to organic and inorganic corporate activity, and have a clear understanding of the Starling's key business drivers Valuation & Modelling: Oversee the construction of complex financial models working closely with the Financial Modelling team. You must be able to develop and audit models line-by-line and own the integrity of the outputs Capital Allocation: Assist in developing the Group's approach to assessing the ROI of various capital deployment options Market Intelligence: Monitor the Fintech and Banking landscape for valuation benchmarks, precedent transactions, and emerging competitor threats to inform the Group's strategy Data Analysis: Be comfortable analysing unstructured data sets to derive clear messages Team Development Mentorship: Actively mentor Associates and Analysts in best practices, across strategy and corporate development activities Mindset: Champion a first-principles thinking approach in the team and across the wider business Culture: Exemplify the Strategy team's high-performing culture Collaboration: Develop strong working relationships with teams across the Group Process Rigour: Own the culture of high-velocity execution and delivery within the team Experience & Background Extensive experience, with a significant portion spent in: Strategy Consulting Firm: Demonstrable experience leading strategy complex strategic projects, with a focus on leveraging technical skills Investment Banking (Associate to VP level): Ideally within a FIG, Fintech, or TMT coverage group at a top-tier bulge bracket or elite boutique bank Private Equity: Experience on the deal team of a mid-to-large cap fund is also highly relevant Transaction Track Record: Ideally you could demonstrate a range of transaction experience. You should be able to discuss your specific role in executing M&A, capital raising, commercial due diligence projects or joint ventures Technical Skills Problem Solving: Ability to disaggregate complex, undefined problems into manageable work streams using hypothesis-driven methodologies Financial Modelling: Highly competent modelling, with a clear ability to debating the nuances of cost of capital, terminal value assumptions, and synergy phasing Transaction Mechanics: Understanding of the high level legal and structural components of a deal Presentation Skills: You must be able to create presentations that tell a compelling, data-backed commercial story suitable for the Group Board and external investors Soft Skills & Attributes Ambiguity Tolerance: Comfort working in a fast-paced, fluid environment where priorities shift rapidly. You maintain high standards under pressure First Principles: You take a logical and data-driven approach to any task, even if it's something you've never done before Commercial Instinct: You focus on value drivers and the bottom-line impact of every strategic decision Execution Focus: You have a bias for action. You are comfortable managing multiple live work streams and driving them to conclusion with autonomy when required. You are focussed not on just setting the direction of projects and providing advice to junior team members, but driving forward various work streams Stakeholder Management: Exceptional interpersonal skills with the confidence to challenge senior stakeholders and influence decision-making Resilience: Comfort working in a high-pressure, fluid environment where priorities shift rapidly Low Ego: The ability to successfully work as part of a team with little hierarchy 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About us: You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway.We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Jan 06, 2026
Full time
Hello, we're Starling. We built a new kind of bank because we knew technology had thepower to help people save, spend and manage their money in a new and transformative way. We're a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We're a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,500 people across our London, Southampton, Cardiff and Manchester offices. We are looking for a Senior Manager to drive the Group's inorganic and organic growth agenda. This is a high-impact role for a seasoned strategy consultant or investment banker looking to move into an in-house strategic role. You will leverage your strategic project experience and/or transaction experience to lead strategic projects, M&A execution, capital markets activities, and long-term strategic planning for both the Bank and our global SaaS business, Engine. Please apply by: 5th January 2026 Key Accountabilities: Strategic Leadership & Transaction Execution Lead Strategy Projects: Structure, lead and execute complex strategic projects from problem definition and hypothesis generation to value realisation Deal Leadership: Manage the end-to-end transaction lifecycle for M&A, joint ventures, and strategic partnerships. This includes leading origination, thesis generation, rigorous valuation, and definitive agreement negotiation. You will act as a primary interface with external advisors (investment banks, legal counsel, diligence providers) C-Suite Advisory: Act as a trusted advisor to the Group CEO and Group CFO. You will translate complex financial data into "Board-ready" strategic recommendations, often under tight timelines Quality Control: Own the quality of all strategic output. Ensure papers, board decks, and external investor materials are flawless and compelling Analysis & Financial Planning Commercial & Financial Oversight: Oversee and develop detailed financial models and business cases. Ensure rigorous testing of assumptions for models relating to organic and inorganic corporate activity, and have a clear understanding of the Starling's key business drivers Valuation & Modelling: Oversee the construction of complex financial models working closely with the Financial Modelling team. You must be able to develop and audit models line-by-line and own the integrity of the outputs Capital Allocation: Assist in developing the Group's approach to assessing the ROI of various capital deployment options Market Intelligence: Monitor the Fintech and Banking landscape for valuation benchmarks, precedent transactions, and emerging competitor threats to inform the Group's strategy Data Analysis: Be comfortable analysing unstructured data sets to derive clear messages Team Development Mentorship: Actively mentor Associates and Analysts in best practices, across strategy and corporate development activities Mindset: Champion a first-principles thinking approach in the team and across the wider business Culture: Exemplify the Strategy team's high-performing culture Collaboration: Develop strong working relationships with teams across the Group Process Rigour: Own the culture of high-velocity execution and delivery within the team Experience & Background Extensive experience, with a significant portion spent in: Strategy Consulting Firm: Demonstrable experience leading strategy complex strategic projects, with a focus on leveraging technical skills Investment Banking (Associate to VP level): Ideally within a FIG, Fintech, or TMT coverage group at a top-tier bulge bracket or elite boutique bank Private Equity: Experience on the deal team of a mid-to-large cap fund is also highly relevant Transaction Track Record: Ideally you could demonstrate a range of transaction experience. You should be able to discuss your specific role in executing M&A, capital raising, commercial due diligence projects or joint ventures Technical Skills Problem Solving: Ability to disaggregate complex, undefined problems into manageable work streams using hypothesis-driven methodologies Financial Modelling: Highly competent modelling, with a clear ability to debating the nuances of cost of capital, terminal value assumptions, and synergy phasing Transaction Mechanics: Understanding of the high level legal and structural components of a deal Presentation Skills: You must be able to create presentations that tell a compelling, data-backed commercial story suitable for the Group Board and external investors Soft Skills & Attributes Ambiguity Tolerance: Comfort working in a fast-paced, fluid environment where priorities shift rapidly. You maintain high standards under pressure First Principles: You take a logical and data-driven approach to any task, even if it's something you've never done before Commercial Instinct: You focus on value drivers and the bottom-line impact of every strategic decision Execution Focus: You have a bias for action. You are comfortable managing multiple live work streams and driving them to conclusion with autonomy when required. You are focussed not on just setting the direction of projects and providing advice to junior team members, but driving forward various work streams Stakeholder Management: Exceptional interpersonal skills with the confidence to challenge senior stakeholders and influence decision-making Resilience: Comfort working in a high-pressure, fluid environment where priorities shift rapidly Low Ego: The ability to successfully work as part of a team with little hierarchy 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About us: You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway.We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Job Title: D365 Senior Finance Business Consultant Location: Home-basedwith travel to client site or Columbus offices as required Salary: Negotiable (We aim to improve your current package) Bonus: Yes Holiday: 25 Days, Plus Bank Holidays (Increasing with Service) Medical Insurance: Yes (terms apply) plus additional HealthCashback Plan Hours: Full time (36.5 hpw) Travel/Expenses: A car is required for travel to client sites -expensed at 45p per mile from home address (excluding travel to any Columbus Office within 35mi) THRIVE, GROW and SHAPE THE FUTURE Diversity and Inclusion are close to our hearts. By joining our team, you will be part of a supportive network that values your voice, respects your ideas, and promotes a healthy work life balance. Our average length of service in the UK is 8 years, as we are committed to cultivating an inclusive workplace culture that celebrates and supports career growth and advancement in becoming a Trusted Advisor. We provide equal opportunities for everyone, ensuring a level playing field for all candidates. We actively encourage applications from all backgrounds to apply for positions across our organisation, and in return, we will give you the tools and support to Thrive with us, Grow your Skillsets, and be empowered to Shape the Future. Columbus Dynamics team, At Columbus, we value collaboration, trust building, curiosity, and delivering customer success. By joining our Dynamics team, you will have the opportunity to contribute to these values while continuously developing your skills and knowledge. Right from day one, you're welcomed into a team of supportive and friendly colleagues who share the same enthusiasm to deliver customer success. So get ready for a journey filled with diverse projects, each bringing a new challenge, a fresh team to collaborate with, and innovative functionalities to master. The growth opportunities are endless, allowing you to connect with colleagues from around the world and fostering a truly global perspective. The role of D365 Senior Finance Consultant In this role, you'll use your finance expertise to help deliver Microsoft Dynamics 365 Finance solutions that make a real difference for our customers. You'll be involved in the full project lifecycle, from understanding client requirements and designing solutions, to configuring the system and supporting go live. You'll work closely with customers to analyse their needs, identify process improvements, and guide them through change. Along the way, you'll document your work clearly, support testing, deliver training, and collaborate with your project team to keep everything running smoothly. You'll also have the opportunity to mentor Associate Consultants, share knowledge, and contribute to a positive, supportive team culture. Travel and Hybrid Working We have an environment that gives you the flexibility to achieve an effective work life balance for you and your family, whether you want to work from home or at one of our luxury Cubo offices around the UK. We continue to offer our customers onsite consultancy time if requested, so flexibility around travel and overnight stays is expected, dependent on the project requirements. On site time is planned ahead of time, within 2 week blocks, so you know well in advance where you will be working. We encourage those in customer facing roles to aim to come into the office at least once a month, and also team meetings and client meetings; however, you can work from Nottingham HQ or any Cubo office regularly if you prefer, whichever suits you. About You (The Essentials) Experience in implementing D365 Finance modules within a customer or partner environment Relevant finance and accounting qualifications Knowledge of working within the Manufacturing, Retail, Warehousing and Life Science industries In depth understanding of all elements of delivering an ERP project Knowledge of ERP implementation methodology, such as Waterfall, Agile or other proven and relevant methodologies. Experience in running workshops and delivering training Being able to lead and guide a team, offering advice within a core functional area Ability to build and maintain effective working relationships with the customers, senior management and become their Trusted Advisor. Full driver's licence and access to a vehicle Curious, looking to challenge the status quo and improve Collaborates well with both internal and external colleagues Committed to personal development and becoming a Trusted Advisor in your field. What we can offer You will be a part of both a local and global team, where you not only share knowledge but also a laugh or two. We value our employees and leave room for flexibility so that you can enjoy a work life balance. At Columbus, you will get;- 25 Days Annual Leave (Increasing with Service) Columbus Benefits Hub - Discounts on Tickets, Shopping, Car leasing, Holidays, Food and More Enhanced Maternity Pay Access to Free Training Courses Delivered by Columbus Academy Free Microsoft Certifications and access to Microsoft Learn Modern air conditioned office Spaces fully managed by Cubo (multiple UK locations) Free Barista Coffee and hot drinks made in house Free Beer and Fizz every day (2 - 5pm) Casual Dress Code in our Offices Personal Pension Plan Life Assurance x4 Salary Cycle to Work Scheme £2,500 payment for successful candidate referrals Flexi phone upgrade scheme (if eligible) Plus many many more (check out our careers pages for details) Employee Wellbeing Program (terms apply) Free 24/7 Access to Cubo Gym(s) Vitality Medical Insurance Westfield Health Cash plan (includes an Employee Assistance Line) Mental health first aiders Virtual suggestion boxes Next Steps If this sounds like the role for you, then please drop a copy of your CV over today via our website and "Apply for this job" or CV not up to date? then apply using your LinkedIn profile in seconds. You may also be prompted to "Connect with us", but please don't worry if you don't have the time; it does not impact your application. In the meantime, check us out on Instagram or LinkedIn STAY CURIOUS, COLLABORATE, BUILD TRUST, and DELIVER CUSTOMER SUCCESS Suitable for candidates working with/as: FSA, Business Consultant, Finance Business Consultant, D365 Consultant Gold Partner and Inner Circle As a Microsoft Gold Partner for over 20 years, Columbus has access to a range of market leading resources, training and certifications. As well as a host of awards, Columbus has twice been named partner of the year by Microsoft. As Microsoft Inner Circle members, Columbus has been recognised as part of an elite category of partners. This honour is only awarded to the very best in the industry for thought leadership, innovation and dedication, with Inner Circle partners representing only the Top 1% of the Microsoft ecosystem.
Jan 06, 2026
Full time
Job Title: D365 Senior Finance Business Consultant Location: Home-basedwith travel to client site or Columbus offices as required Salary: Negotiable (We aim to improve your current package) Bonus: Yes Holiday: 25 Days, Plus Bank Holidays (Increasing with Service) Medical Insurance: Yes (terms apply) plus additional HealthCashback Plan Hours: Full time (36.5 hpw) Travel/Expenses: A car is required for travel to client sites -expensed at 45p per mile from home address (excluding travel to any Columbus Office within 35mi) THRIVE, GROW and SHAPE THE FUTURE Diversity and Inclusion are close to our hearts. By joining our team, you will be part of a supportive network that values your voice, respects your ideas, and promotes a healthy work life balance. Our average length of service in the UK is 8 years, as we are committed to cultivating an inclusive workplace culture that celebrates and supports career growth and advancement in becoming a Trusted Advisor. We provide equal opportunities for everyone, ensuring a level playing field for all candidates. We actively encourage applications from all backgrounds to apply for positions across our organisation, and in return, we will give you the tools and support to Thrive with us, Grow your Skillsets, and be empowered to Shape the Future. Columbus Dynamics team, At Columbus, we value collaboration, trust building, curiosity, and delivering customer success. By joining our Dynamics team, you will have the opportunity to contribute to these values while continuously developing your skills and knowledge. Right from day one, you're welcomed into a team of supportive and friendly colleagues who share the same enthusiasm to deliver customer success. So get ready for a journey filled with diverse projects, each bringing a new challenge, a fresh team to collaborate with, and innovative functionalities to master. The growth opportunities are endless, allowing you to connect with colleagues from around the world and fostering a truly global perspective. The role of D365 Senior Finance Consultant In this role, you'll use your finance expertise to help deliver Microsoft Dynamics 365 Finance solutions that make a real difference for our customers. You'll be involved in the full project lifecycle, from understanding client requirements and designing solutions, to configuring the system and supporting go live. You'll work closely with customers to analyse their needs, identify process improvements, and guide them through change. Along the way, you'll document your work clearly, support testing, deliver training, and collaborate with your project team to keep everything running smoothly. You'll also have the opportunity to mentor Associate Consultants, share knowledge, and contribute to a positive, supportive team culture. Travel and Hybrid Working We have an environment that gives you the flexibility to achieve an effective work life balance for you and your family, whether you want to work from home or at one of our luxury Cubo offices around the UK. We continue to offer our customers onsite consultancy time if requested, so flexibility around travel and overnight stays is expected, dependent on the project requirements. On site time is planned ahead of time, within 2 week blocks, so you know well in advance where you will be working. We encourage those in customer facing roles to aim to come into the office at least once a month, and also team meetings and client meetings; however, you can work from Nottingham HQ or any Cubo office regularly if you prefer, whichever suits you. About You (The Essentials) Experience in implementing D365 Finance modules within a customer or partner environment Relevant finance and accounting qualifications Knowledge of working within the Manufacturing, Retail, Warehousing and Life Science industries In depth understanding of all elements of delivering an ERP project Knowledge of ERP implementation methodology, such as Waterfall, Agile or other proven and relevant methodologies. Experience in running workshops and delivering training Being able to lead and guide a team, offering advice within a core functional area Ability to build and maintain effective working relationships with the customers, senior management and become their Trusted Advisor. Full driver's licence and access to a vehicle Curious, looking to challenge the status quo and improve Collaborates well with both internal and external colleagues Committed to personal development and becoming a Trusted Advisor in your field. What we can offer You will be a part of both a local and global team, where you not only share knowledge but also a laugh or two. We value our employees and leave room for flexibility so that you can enjoy a work life balance. At Columbus, you will get;- 25 Days Annual Leave (Increasing with Service) Columbus Benefits Hub - Discounts on Tickets, Shopping, Car leasing, Holidays, Food and More Enhanced Maternity Pay Access to Free Training Courses Delivered by Columbus Academy Free Microsoft Certifications and access to Microsoft Learn Modern air conditioned office Spaces fully managed by Cubo (multiple UK locations) Free Barista Coffee and hot drinks made in house Free Beer and Fizz every day (2 - 5pm) Casual Dress Code in our Offices Personal Pension Plan Life Assurance x4 Salary Cycle to Work Scheme £2,500 payment for successful candidate referrals Flexi phone upgrade scheme (if eligible) Plus many many more (check out our careers pages for details) Employee Wellbeing Program (terms apply) Free 24/7 Access to Cubo Gym(s) Vitality Medical Insurance Westfield Health Cash plan (includes an Employee Assistance Line) Mental health first aiders Virtual suggestion boxes Next Steps If this sounds like the role for you, then please drop a copy of your CV over today via our website and "Apply for this job" or CV not up to date? then apply using your LinkedIn profile in seconds. You may also be prompted to "Connect with us", but please don't worry if you don't have the time; it does not impact your application. In the meantime, check us out on Instagram or LinkedIn STAY CURIOUS, COLLABORATE, BUILD TRUST, and DELIVER CUSTOMER SUCCESS Suitable for candidates working with/as: FSA, Business Consultant, Finance Business Consultant, D365 Consultant Gold Partner and Inner Circle As a Microsoft Gold Partner for over 20 years, Columbus has access to a range of market leading resources, training and certifications. As well as a host of awards, Columbus has twice been named partner of the year by Microsoft. As Microsoft Inner Circle members, Columbus has been recognised as part of an elite category of partners. This honour is only awarded to the very best in the industry for thought leadership, innovation and dedication, with Inner Circle partners representing only the Top 1% of the Microsoft ecosystem.
Senior Property Manager / Asset Manager (Residential AST & Commercial) London c£75k+ Our client is a long-established, RICS Accredited Property Consultancy specialising in all aspects of Agency, Investment, Lease Advisory and Asset Management across the UK and parts of Europe. Within their long-established Property Management team, they are now looking to hire a Senior Property Manager / Asset Manager as follows: Working mostly office based (with some home working) from a prestigious, prime Central London location (W1) Scope to hold the position on a less than full time basis if preferred, without a reduction in the salary offering for those particularly experienced Overseeing a mixed portfolio of both Residential AST s and Commercial premises, mostly in London (but all in the South East) on behalf of a range of clients including institutional investors, retailers and private HNWIs Undertaking the full range of Residential/Commercial Property/Asset Management duties, from H&S compliance to Service Charge matters, rent collection, maintenance/repairs, lease renewals, rent reviews and other day to day management issues as they arise. You will be client facing and prepare monthly / quarterly reports as required, so will need to be able to work unsupervised with the support of an assistant and management accountant Whilst new business development will NOT form part of your role, any new leads/deals brought or generated through your established professional network will be highly rewarded (and can be used to negotiate a higher starting salary at interview stage) Professional qualification desirable but not essential (ARLA, RICS, TPI etc.) Salary for the successful Senior Property Manager / Asset Manager will start around £75k including bonus with scope for a higher figure for those able to bring any management instructions with them. If you are an experienced Property Manager / Asset Manager keen to oversee a prestigious mixed Portfolio in London and meet the above criteria, please apply now for immediate consideration and further info.
Jan 06, 2026
Full time
Senior Property Manager / Asset Manager (Residential AST & Commercial) London c£75k+ Our client is a long-established, RICS Accredited Property Consultancy specialising in all aspects of Agency, Investment, Lease Advisory and Asset Management across the UK and parts of Europe. Within their long-established Property Management team, they are now looking to hire a Senior Property Manager / Asset Manager as follows: Working mostly office based (with some home working) from a prestigious, prime Central London location (W1) Scope to hold the position on a less than full time basis if preferred, without a reduction in the salary offering for those particularly experienced Overseeing a mixed portfolio of both Residential AST s and Commercial premises, mostly in London (but all in the South East) on behalf of a range of clients including institutional investors, retailers and private HNWIs Undertaking the full range of Residential/Commercial Property/Asset Management duties, from H&S compliance to Service Charge matters, rent collection, maintenance/repairs, lease renewals, rent reviews and other day to day management issues as they arise. You will be client facing and prepare monthly / quarterly reports as required, so will need to be able to work unsupervised with the support of an assistant and management accountant Whilst new business development will NOT form part of your role, any new leads/deals brought or generated through your established professional network will be highly rewarded (and can be used to negotiate a higher starting salary at interview stage) Professional qualification desirable but not essential (ARLA, RICS, TPI etc.) Salary for the successful Senior Property Manager / Asset Manager will start around £75k including bonus with scope for a higher figure for those able to bring any management instructions with them. If you are an experienced Property Manager / Asset Manager keen to oversee a prestigious mixed Portfolio in London and meet the above criteria, please apply now for immediate consideration and further info.
Managing Partner - Commercial Sectors (Energy & Utilities, Oil & Gas, Manufacturing, Pharmaceuticals), UK&I Backed by the incredible insight of Gartner Research, Gartner Consulting helps the world's leading organisations stay ahead of the digital curve. Our Consulting business is trusted by senior leaders (CxO or equivalent) across Energy & Utilities, Oil & Gas, Manufacturing, Retail & Consumer, and Life Sciences & Pharmaceuticals. We help clients shape, build, and execute strategies that drive real change. We go beyond data driven insights. Our multi disciplinary teams collaborate closely with clients, delivering meaningful outcomes, strengthening capabilities, and building relationships that last. You'll thrive working alongside experts who value teamwork and diverse perspectives. Our teams excel in navigating complex technology and business transformations. We guide clients through strategic decisions, foster buy in, secure funding, and support delivery on their most critical priorities. Your unique approach and ideas will be encouraged and celebrated. What sets us apart is our people: passionate, purpose driven individuals who value collaboration and support. We blend world class research and insights with a human led approach, helping clients create impact for their roles, businesses, and communities. We're looking for a new team member to join our Managing Partner community - someone ready to embrace a new, purpose led way of consulting. Backed by Gartner's leading research and access to the world's top businesses, you'll help drive the next wave of technology and business transformation. Join us and help shape outcomes for clients, build lasting relationships, and advise on the latest trends. For our team, you'll help create a business that adapts to client needs and offers opportunities for growth and development - all while enjoying the journey together. We welcome applications from all backgrounds, and are committed to creating an environment where everyone can thrive and make a difference. What You'll Do Forge meaningful relationships: You'll build trusted relationships with C level leaders (CEO, CIO, COO, CTO) across top industry clients. You'll move beyond traditional advising, helping clients rethink challenges, shape their vision, and create space for innovative transformation. Your guidance will empower them to tackle their biggest priorities with confidence. Lead the Consulting Lifecycle: You'll design and deliver strategies that spark new opportunities and bring fresh solutions to life. From initial client discussions to collaborating with diverse teams to build compelling proposals, you'll be hands on in helping clients achieve real, measurable impact. Your insight and creativity will be valued at every stage - your voice matters here. Shape our Future Together: Our business grows through the strengths and perspectives of our people. You'll play a key role in developing new offerings and supporting colleagues, including your own growth. We celebrate different ways of thinking and welcome those who see the world differently - your unique perspective will help us innovate and thrive. What We're Looking For Purpose driven Partners: Individuals who bring an entrepreneurial spirit, a commitment to building businesses, delivering measurable value for clients, and supporting the growth and development of people from all backgrounds. Creative Problem Solvers: People who look beyond the obvious, embrace curiosity, and seek to understand client needs from multiple perspectives. Your ability to see challenges differently and ask thoughtful questions will be critical. Effective Originators: Team members with a disciplined approach and a track record of originating new opportunities, including successful client stories and driving significant growth in consulting over the past three years. Empathetic Relationship Builders: Those who move beyond expertise to become trusted advisors - comfortable having open, honest and courageous conversations that unlock real value and build lasting client partnerships. Industry Experts: Strong understanding of one or more industries, such as Oil & Gas, Manufacturing, Pharmaceuticals, Retail, or Consumer Packaged Goods (CPG). Experience in one or more of the following areas: Advising senior leaders (C level) and understanding the key drivers for change, especially in areas like AI, Cloud, Digital Platforms, and Cybersecurity. Shaping and executing Technology, IT or Business Strategies, with an openness to new perspectives and innovative approaches. Leading application modernisation projects, such as SAP or S4/HANA, and embracing new technologies. IT Sourcing and Cost Optimisation, supporting clients to achieve the right strategic partnerships that deliver technology transformations at the right price, as well as how we help companies realise broader cost savings. Who are we? At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission critical priorities. Since our founding in 1979, we've grown to 21,000 associates globally who support 14,000 client enterprises in 90 countries and territories. We do important, interesting and substantive work that matters. That's why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here. What makes Gartner a great place to work? Our vast, virtually untapped market potential offers limitless opportunities - opportunities that may not even exist right now - for you to grow professionally and flourish personally. How far you go is driven by your passion and performance. We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients. Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work. What do we offer? Gartner offers world class benefits, highly competitive compensation and disproportionate rewards for top performers. In our hybrid work environment, we provide the flexibility and support for you to thrive - working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring. Ready to grow your career with Gartner? Join us. Equal Employment Opportunity The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity. Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 or by sending an email to .
Jan 06, 2026
Full time
Managing Partner - Commercial Sectors (Energy & Utilities, Oil & Gas, Manufacturing, Pharmaceuticals), UK&I Backed by the incredible insight of Gartner Research, Gartner Consulting helps the world's leading organisations stay ahead of the digital curve. Our Consulting business is trusted by senior leaders (CxO or equivalent) across Energy & Utilities, Oil & Gas, Manufacturing, Retail & Consumer, and Life Sciences & Pharmaceuticals. We help clients shape, build, and execute strategies that drive real change. We go beyond data driven insights. Our multi disciplinary teams collaborate closely with clients, delivering meaningful outcomes, strengthening capabilities, and building relationships that last. You'll thrive working alongside experts who value teamwork and diverse perspectives. Our teams excel in navigating complex technology and business transformations. We guide clients through strategic decisions, foster buy in, secure funding, and support delivery on their most critical priorities. Your unique approach and ideas will be encouraged and celebrated. What sets us apart is our people: passionate, purpose driven individuals who value collaboration and support. We blend world class research and insights with a human led approach, helping clients create impact for their roles, businesses, and communities. We're looking for a new team member to join our Managing Partner community - someone ready to embrace a new, purpose led way of consulting. Backed by Gartner's leading research and access to the world's top businesses, you'll help drive the next wave of technology and business transformation. Join us and help shape outcomes for clients, build lasting relationships, and advise on the latest trends. For our team, you'll help create a business that adapts to client needs and offers opportunities for growth and development - all while enjoying the journey together. We welcome applications from all backgrounds, and are committed to creating an environment where everyone can thrive and make a difference. What You'll Do Forge meaningful relationships: You'll build trusted relationships with C level leaders (CEO, CIO, COO, CTO) across top industry clients. You'll move beyond traditional advising, helping clients rethink challenges, shape their vision, and create space for innovative transformation. Your guidance will empower them to tackle their biggest priorities with confidence. Lead the Consulting Lifecycle: You'll design and deliver strategies that spark new opportunities and bring fresh solutions to life. From initial client discussions to collaborating with diverse teams to build compelling proposals, you'll be hands on in helping clients achieve real, measurable impact. Your insight and creativity will be valued at every stage - your voice matters here. Shape our Future Together: Our business grows through the strengths and perspectives of our people. You'll play a key role in developing new offerings and supporting colleagues, including your own growth. We celebrate different ways of thinking and welcome those who see the world differently - your unique perspective will help us innovate and thrive. What We're Looking For Purpose driven Partners: Individuals who bring an entrepreneurial spirit, a commitment to building businesses, delivering measurable value for clients, and supporting the growth and development of people from all backgrounds. Creative Problem Solvers: People who look beyond the obvious, embrace curiosity, and seek to understand client needs from multiple perspectives. Your ability to see challenges differently and ask thoughtful questions will be critical. Effective Originators: Team members with a disciplined approach and a track record of originating new opportunities, including successful client stories and driving significant growth in consulting over the past three years. Empathetic Relationship Builders: Those who move beyond expertise to become trusted advisors - comfortable having open, honest and courageous conversations that unlock real value and build lasting client partnerships. Industry Experts: Strong understanding of one or more industries, such as Oil & Gas, Manufacturing, Pharmaceuticals, Retail, or Consumer Packaged Goods (CPG). Experience in one or more of the following areas: Advising senior leaders (C level) and understanding the key drivers for change, especially in areas like AI, Cloud, Digital Platforms, and Cybersecurity. Shaping and executing Technology, IT or Business Strategies, with an openness to new perspectives and innovative approaches. Leading application modernisation projects, such as SAP or S4/HANA, and embracing new technologies. IT Sourcing and Cost Optimisation, supporting clients to achieve the right strategic partnerships that deliver technology transformations at the right price, as well as how we help companies realise broader cost savings. Who are we? At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission critical priorities. Since our founding in 1979, we've grown to 21,000 associates globally who support 14,000 client enterprises in 90 countries and territories. We do important, interesting and substantive work that matters. That's why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here. What makes Gartner a great place to work? Our vast, virtually untapped market potential offers limitless opportunities - opportunities that may not even exist right now - for you to grow professionally and flourish personally. How far you go is driven by your passion and performance. We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients. Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work. What do we offer? Gartner offers world class benefits, highly competitive compensation and disproportionate rewards for top performers. In our hybrid work environment, we provide the flexibility and support for you to thrive - working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring. Ready to grow your career with Gartner? Join us. Equal Employment Opportunity The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity. Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 or by sending an email to .
Senior Procurement Consultant UK wide, United Kingdom Full-time Department: Advisory Company Description My client is a leading global consultancy, with around 3,000 employees in the UK and over 6,000 globally. They are a growing organisation and recently ranked number 1 in the Times PWC Top Track 250. This is a dynamic and innovative company, quick to respond to market trends and with a reputation for quality. They are passionate about making the difference. That means delivering better outcomes for our clients, helping our people to realise their potential, and doing our part to create a prosperous society. Our three core Values are Love a Challenge, Stronger Together and Bring out the Best in Everyone, these bring the business' Purpose and Values to life in everything we do, now and in the future. It helps us bring out the best in everyone by sharing clear expectations of what's required of ourselves and others across the business. Our team is dynamic, innovative and client-focused, supported by an inclusive and fun company culture. Our clients value our proactive approach, depth of expertise, integrity and the quality we deliver. As a result, our people get to enjoy working on some of the most exciting projects in the world. Our Contract Services team has over 140 employees located in our offices or seconded within client teams across the UK. We deliver services to a range of public and private sector clients with a focus in central and local government, defence, transport, power and utilities. Job Description Successful candidates will have the opportunity to: Work with some of the most exciting large-scale project in the Country, Deliver advice and make a difference on flagship projects, Challenge themselves in a market leading global business, Develop their career in an entrepreneurial, motivated and growing team, Work with an outstanding team of specialist procurement and other specialist consultants. The Contract Services team includes specialists in procurement and contract strategy, claims management and dispute resolution services. We are the first consultancy to be recognised by the Chartered Institute of Procurement & Supply (CIPS) for excellence in the procurement processes that it provides for clients in the construction sector. Our Team received a Procurement Excellence Programme Award demonstrating excellence in our procurement and supply chain activities. The Opportunity: The individual will work with our highly skilled team delivering best-in-class strategic procurement and contract advice, including end-to-end procurement services to some of the larger brands and on the most exciting programmes and projects. This role will be a part of our growing Contract Services team and play a significant part in the continued expansion of our team and our services in this exciting period of growth, such as Sustainable Procurement, Transformation, Renewables, Digital Procurement and Net Zero Strategies. Main Expectations: To provide specialist procurement strategy advice to Public and Private sector clients. To manage and collaborate with a team on end-to-end procurement services for major projects or programmes. Support the development of the procurement services provided by the business. To support business development and marketing of the Contract Services team's service proposition. To support the delivery of both team and wider business targets. To support on bid preparation and proposal documentation and support the work-winning capability of the Contract Services team. The Offer: They encourage a Hybrid method of working to provide a practical Work/Life balance that recognises the challenges that life brings. We are keen to ensure that our team is delivering Best Practice in our Procurement Practices and therefore we will be encouraging and supporting individuals to achieve Chartered Status for CIPS and regular Professional Development will be available to further the team's high standards. Qualifications Experience of leading and/or supporting projects in a strategic procurement environment. A strong background in tender preparation and development of respective documents in relevant sectors (including design and preparation of the process and key documentation). Experience of leading and/or supporting in supplier engagement activities, to include market engagement through to contract award. Cross sector experience with Public/Utilities Contract Regulations or equivalent. Experience of using a range of standard form contracts including NEC and JCT, developing terms, negotiation and award. Have achieved - or is working towards/willing to work towards MCIPs accreditation. Preferably possess degree related to construction, civil engineering, quantity surveying, law or procurement. Preferably possess experience working in Defence, Utilities, Infrastructure (roads, rail etc) sectors Security Clearance (SC) - currently valid or could be reinstated. Skills: Ability to develop procurement strategy within a project or programme context. Excellent communication and stakeholder engagement skills. Understanding of commercial principles and modelling. Delivery of strategy and/or development of documentation in a capital project or programme environment.
Jan 06, 2026
Full time
Senior Procurement Consultant UK wide, United Kingdom Full-time Department: Advisory Company Description My client is a leading global consultancy, with around 3,000 employees in the UK and over 6,000 globally. They are a growing organisation and recently ranked number 1 in the Times PWC Top Track 250. This is a dynamic and innovative company, quick to respond to market trends and with a reputation for quality. They are passionate about making the difference. That means delivering better outcomes for our clients, helping our people to realise their potential, and doing our part to create a prosperous society. Our three core Values are Love a Challenge, Stronger Together and Bring out the Best in Everyone, these bring the business' Purpose and Values to life in everything we do, now and in the future. It helps us bring out the best in everyone by sharing clear expectations of what's required of ourselves and others across the business. Our team is dynamic, innovative and client-focused, supported by an inclusive and fun company culture. Our clients value our proactive approach, depth of expertise, integrity and the quality we deliver. As a result, our people get to enjoy working on some of the most exciting projects in the world. Our Contract Services team has over 140 employees located in our offices or seconded within client teams across the UK. We deliver services to a range of public and private sector clients with a focus in central and local government, defence, transport, power and utilities. Job Description Successful candidates will have the opportunity to: Work with some of the most exciting large-scale project in the Country, Deliver advice and make a difference on flagship projects, Challenge themselves in a market leading global business, Develop their career in an entrepreneurial, motivated and growing team, Work with an outstanding team of specialist procurement and other specialist consultants. The Contract Services team includes specialists in procurement and contract strategy, claims management and dispute resolution services. We are the first consultancy to be recognised by the Chartered Institute of Procurement & Supply (CIPS) for excellence in the procurement processes that it provides for clients in the construction sector. Our Team received a Procurement Excellence Programme Award demonstrating excellence in our procurement and supply chain activities. The Opportunity: The individual will work with our highly skilled team delivering best-in-class strategic procurement and contract advice, including end-to-end procurement services to some of the larger brands and on the most exciting programmes and projects. This role will be a part of our growing Contract Services team and play a significant part in the continued expansion of our team and our services in this exciting period of growth, such as Sustainable Procurement, Transformation, Renewables, Digital Procurement and Net Zero Strategies. Main Expectations: To provide specialist procurement strategy advice to Public and Private sector clients. To manage and collaborate with a team on end-to-end procurement services for major projects or programmes. Support the development of the procurement services provided by the business. To support business development and marketing of the Contract Services team's service proposition. To support the delivery of both team and wider business targets. To support on bid preparation and proposal documentation and support the work-winning capability of the Contract Services team. The Offer: They encourage a Hybrid method of working to provide a practical Work/Life balance that recognises the challenges that life brings. We are keen to ensure that our team is delivering Best Practice in our Procurement Practices and therefore we will be encouraging and supporting individuals to achieve Chartered Status for CIPS and regular Professional Development will be available to further the team's high standards. Qualifications Experience of leading and/or supporting projects in a strategic procurement environment. A strong background in tender preparation and development of respective documents in relevant sectors (including design and preparation of the process and key documentation). Experience of leading and/or supporting in supplier engagement activities, to include market engagement through to contract award. Cross sector experience with Public/Utilities Contract Regulations or equivalent. Experience of using a range of standard form contracts including NEC and JCT, developing terms, negotiation and award. Have achieved - or is working towards/willing to work towards MCIPs accreditation. Preferably possess degree related to construction, civil engineering, quantity surveying, law or procurement. Preferably possess experience working in Defence, Utilities, Infrastructure (roads, rail etc) sectors Security Clearance (SC) - currently valid or could be reinstated. Skills: Ability to develop procurement strategy within a project or programme context. Excellent communication and stakeholder engagement skills. Understanding of commercial principles and modelling. Delivery of strategy and/or development of documentation in a capital project or programme environment.
About Intent HQ Recognised by the Financial Times as one of the FT1000 Fast Growing Companies in Europe (), and winners of both Analytics Company of the Year 2025 and AI Company of the Year 2024 at the British Data Awards, Intent HQ is a leader and innovator in Customer AI Analytics and Data Science. Backed by strong investors and trusted by a blue chip international enterprise customer base, our mission is to become the world's preeminent Customer Intent Engine by combining privacy first signal intelligence, proprietary behavioural AI/ML analytics, and uniquely accessible enterprise insights into a single platform that enables organisations to build more genuine, sustainable, and profitable relationships with customers. We began by solving complex challenges for clients in the telecommunications sector, including Verizon, O2, and Orange, and have since expanded into Financial Services, Retail, and Social Media, with clients such as HB Reavis and Zurich Group. Our clients typically manage tens of millions of customers and process billions of interactions daily. Our platform is purpose built to handle data at this enormous scale efficiently, delivering tangible results What sets us apart is our focus on deep customer interaction data, doing the hard, specialised work so our clients can focus on applying insight to their business strategies. Today, Intent HQ is home to an exciting, diverse, and fast growing team of 100+ people across London, Barcelona, Lisbon, Tel Aviv, New York, South Africa & India, collectively speaking over 15 languages. Recent Awards & Recognition Best AI Ethics & Diversity Award 2025 - AI World Series Awards AI Business of the Year 2025 - The National AI Awards Analytics Company of the Year 2025 - British Data Awards AI Company of the Year 2024 - British Data Awards FT1000 Europe's Fastest Growing Companies - Financial Times & Statista Top 100 Edge Computing Company 2024 - STL Partners Why Join Us Impactful Role shaping how the company moves forward Growth Opportunities: Advance your career in a fast paced, innovative industry Hybrid role: 3 days per week in our state of the art London office plus access to the onsite gym (including towel serviced showers and changing facilities) The Opportunity We are seeking an experienced finance professional to join our team on an interim basis for a fixed but flexible term. This role will provide critical support across fundraising and investment readiness projects, as well as assist with operational finance and other ad hoc projects, working in alignment with the core finance team. The role will report to the CFO, and is intended to complement and supplement the existing finance team. You will ensure that key projects identified by the CFO are delivered on time without jeopardising standard operational processes and support the senior finance team to ensure that key commercial and financial controls are effectively and timely applied. Key responsibilities Support the CFO with deal related activities to maximise deal value and optimise deal structure, including during prospective investor briefings, updating financial projections and producing analyses, due diligence, negotiation and contacting. Prepare and maintain investor ready data rooms across all areas of the business, ensuring information is robust, accurate, and consistent. This will include data preparation, coordinating, and chasing other stakeholders across the business. Collaborate with internal stakeholders to ensure financial insights and analysis produced underpin sound decision making and optimise deal terms. Take a lead role in certain other corporate finance activities such as due diligence, warranty insurance and share option schemes. Assist with selected operational finance projects to ensure important financial and commercial controls are applied, and in support of the Group's Senior Leadership Team. What we are looking for Strong background in corporate finance or deal advisory, ideally with experience from a Big 4 accountancy firm or similar. Proven experience of supporting deal preparation, progression, negotiation, legal and completion activities, including cross border deals. Deep understanding of investor expectations and data preparation for fundraising and acquisition transactions. Strong, rounded accounting and financial technical skills, with a good awareness of the main tax and legal issues that arise during corporate transactions. Excellent commercial acumen, analytical skills, and attention to detail, preferably with operational financial experience. Collaborative, hands on, and able to adapt in a fast paced environment. Diversity & Inclusion Intent HQ is an equal opportunities employer with an ethos of commitment to promoting and practicing diversity, equality and inclusion at work. At IHQ, different perspectives, ideas and experiences are valued and respected, with fair and equal opportunities provided for all. Our diversity and inclusion efforts have been recognised with us winning two consecutive Women in Tech UK Awards, under the Best Tech Employer ( Employees) category & being shortlisted for the Best Employer for Parental Support award - an achievement we are very proud of. In 2024 we were nominated again for the Best Tech Employer and our in house recruiter was highly commended for the Best In house Recruiter award! Our Culture Working for Intent HQ, you have the opportunity to work with cutting edge technology in an environment where you are encouraged to think and act outside traditional methods. We are a growing business with a flat structure meaning everyone is visible and able to make an impact, not just in their own role, but across the business on a daily basis. We promote a collaborative, innovative and sociable culture, oriented towards performance and competitive advantage. Our DNA is made up of flexibility to all staff with a family friendly approach and focus on personal development. We have high expectations and pride ourselves on our cultural standards. Benefits Flexible working Free breakfast daily (when in the office) 26 days holiday (pro rata) Pension scheme Income Protection with Employee Assistance Programme Life Assurance Oliva Mental Health platform and counselling Higher than statutory maternity/paternity benefits Work socials Wellbeing programme Cycle to work scheme Training opportunities
Jan 06, 2026
Full time
About Intent HQ Recognised by the Financial Times as one of the FT1000 Fast Growing Companies in Europe (), and winners of both Analytics Company of the Year 2025 and AI Company of the Year 2024 at the British Data Awards, Intent HQ is a leader and innovator in Customer AI Analytics and Data Science. Backed by strong investors and trusted by a blue chip international enterprise customer base, our mission is to become the world's preeminent Customer Intent Engine by combining privacy first signal intelligence, proprietary behavioural AI/ML analytics, and uniquely accessible enterprise insights into a single platform that enables organisations to build more genuine, sustainable, and profitable relationships with customers. We began by solving complex challenges for clients in the telecommunications sector, including Verizon, O2, and Orange, and have since expanded into Financial Services, Retail, and Social Media, with clients such as HB Reavis and Zurich Group. Our clients typically manage tens of millions of customers and process billions of interactions daily. Our platform is purpose built to handle data at this enormous scale efficiently, delivering tangible results What sets us apart is our focus on deep customer interaction data, doing the hard, specialised work so our clients can focus on applying insight to their business strategies. Today, Intent HQ is home to an exciting, diverse, and fast growing team of 100+ people across London, Barcelona, Lisbon, Tel Aviv, New York, South Africa & India, collectively speaking over 15 languages. Recent Awards & Recognition Best AI Ethics & Diversity Award 2025 - AI World Series Awards AI Business of the Year 2025 - The National AI Awards Analytics Company of the Year 2025 - British Data Awards AI Company of the Year 2024 - British Data Awards FT1000 Europe's Fastest Growing Companies - Financial Times & Statista Top 100 Edge Computing Company 2024 - STL Partners Why Join Us Impactful Role shaping how the company moves forward Growth Opportunities: Advance your career in a fast paced, innovative industry Hybrid role: 3 days per week in our state of the art London office plus access to the onsite gym (including towel serviced showers and changing facilities) The Opportunity We are seeking an experienced finance professional to join our team on an interim basis for a fixed but flexible term. This role will provide critical support across fundraising and investment readiness projects, as well as assist with operational finance and other ad hoc projects, working in alignment with the core finance team. The role will report to the CFO, and is intended to complement and supplement the existing finance team. You will ensure that key projects identified by the CFO are delivered on time without jeopardising standard operational processes and support the senior finance team to ensure that key commercial and financial controls are effectively and timely applied. Key responsibilities Support the CFO with deal related activities to maximise deal value and optimise deal structure, including during prospective investor briefings, updating financial projections and producing analyses, due diligence, negotiation and contacting. Prepare and maintain investor ready data rooms across all areas of the business, ensuring information is robust, accurate, and consistent. This will include data preparation, coordinating, and chasing other stakeholders across the business. Collaborate with internal stakeholders to ensure financial insights and analysis produced underpin sound decision making and optimise deal terms. Take a lead role in certain other corporate finance activities such as due diligence, warranty insurance and share option schemes. Assist with selected operational finance projects to ensure important financial and commercial controls are applied, and in support of the Group's Senior Leadership Team. What we are looking for Strong background in corporate finance or deal advisory, ideally with experience from a Big 4 accountancy firm or similar. Proven experience of supporting deal preparation, progression, negotiation, legal and completion activities, including cross border deals. Deep understanding of investor expectations and data preparation for fundraising and acquisition transactions. Strong, rounded accounting and financial technical skills, with a good awareness of the main tax and legal issues that arise during corporate transactions. Excellent commercial acumen, analytical skills, and attention to detail, preferably with operational financial experience. Collaborative, hands on, and able to adapt in a fast paced environment. Diversity & Inclusion Intent HQ is an equal opportunities employer with an ethos of commitment to promoting and practicing diversity, equality and inclusion at work. At IHQ, different perspectives, ideas and experiences are valued and respected, with fair and equal opportunities provided for all. Our diversity and inclusion efforts have been recognised with us winning two consecutive Women in Tech UK Awards, under the Best Tech Employer ( Employees) category & being shortlisted for the Best Employer for Parental Support award - an achievement we are very proud of. In 2024 we were nominated again for the Best Tech Employer and our in house recruiter was highly commended for the Best In house Recruiter award! Our Culture Working for Intent HQ, you have the opportunity to work with cutting edge technology in an environment where you are encouraged to think and act outside traditional methods. We are a growing business with a flat structure meaning everyone is visible and able to make an impact, not just in their own role, but across the business on a daily basis. We promote a collaborative, innovative and sociable culture, oriented towards performance and competitive advantage. Our DNA is made up of flexibility to all staff with a family friendly approach and focus on personal development. We have high expectations and pride ourselves on our cultural standards. Benefits Flexible working Free breakfast daily (when in the office) 26 days holiday (pro rata) Pension scheme Income Protection with Employee Assistance Programme Life Assurance Oliva Mental Health platform and counselling Higher than statutory maternity/paternity benefits Work socials Wellbeing programme Cycle to work scheme Training opportunities
Parts Supervisor Overview: We're seeking an experienced Parts Supervisor to join our busy dealership/service centre. You'll play a key role in managing the day-to-day running of the parts department, ensuring efficient stock control, smooth workflow, and excellent customer service for both retail and workshop customers. Key Responsibilities: Oversee the daily operations of the parts department, ensuring targets and deadlines are met. Supervise, train, and support parts advisors to deliver outstanding service. Maintain accurate stock levels and ensure all parts are ordered and stored correctly. Liaise closely with the workshop and service teams to ensure parts availability. Handle customer and trade parts enquiries efficiently and professionally. Monitor and manage departmental performance including margins, turnover, and KPIs. Ensure manufacturer and company standards are maintained at all times. About You: Previous experience in a Parts Advisor or Senior Parts role, ideally within the motor trade. Strong leadership and communication skills. Excellent organisation and attention to detail. IT literate with experience using DMS systems (e.g. Kerridge, Pinnacle, CDK). A proactive and positive attitude with a focus on customer satisfaction.
Jan 06, 2026
Full time
Parts Supervisor Overview: We're seeking an experienced Parts Supervisor to join our busy dealership/service centre. You'll play a key role in managing the day-to-day running of the parts department, ensuring efficient stock control, smooth workflow, and excellent customer service for both retail and workshop customers. Key Responsibilities: Oversee the daily operations of the parts department, ensuring targets and deadlines are met. Supervise, train, and support parts advisors to deliver outstanding service. Maintain accurate stock levels and ensure all parts are ordered and stored correctly. Liaise closely with the workshop and service teams to ensure parts availability. Handle customer and trade parts enquiries efficiently and professionally. Monitor and manage departmental performance including margins, turnover, and KPIs. Ensure manufacturer and company standards are maintained at all times. About You: Previous experience in a Parts Advisor or Senior Parts role, ideally within the motor trade. Strong leadership and communication skills. Excellent organisation and attention to detail. IT literate with experience using DMS systems (e.g. Kerridge, Pinnacle, CDK). A proactive and positive attitude with a focus on customer satisfaction.
HSE Advisor Location: Shell Centre, Belvedere Road, London SE1 7NA Hours: 40 hours per week, Monday to Friday Salary: £35,000 - £40,000 per annum The HSE Advisor will be responsible for providing Health, Safety and Environmental (HSE) compliance support for the Shell Centre and Sodexo teams. Additional benefits: Free onsite gym access Job Introduction The Health and Safety Advisor plays a key role in promoting and sustaining a positive health and safety culture across the business. The Advisor is responsible for reviewing, developing, and supporting the implementation of both Sodexo and Client health and safety programmes. This includes providing professional advice and guidance to Sodexo teams across the Shell and Johnson Matthey portfolio, as well as supporting account and site management teams. This is a varied role involving auditing, training, and supporting the effective delivery of Sodexo health and safety compliance programmes, and where required, Client H&S programmes. This position is site-based. The role requires regular travel to assigned sites and may occasionally involve visits to additional locations. Travel may include driving, public transport, and occasional overnight stays. The job holder is responsible for planning and managing their own site visits, arranging travel and accommodation as required, and completing all associated administrative tasks. The role supports a busy Corporate Services environment across office and manufacturing locations within the service scope. Strict adherence to statutory and regulatory requirements is essential, and all Sodexo and Client processes and procedures must be followed at all times. As the role is employed by Sodexo, compliance with Sodexo policies and procedures is mandatory. The position requires a high level of diligence and the ability to engage effectively with a wide range of stakeholders across Sodexo and Client teams. There may also be occasional requirements to provide advice and support to other Sodexo accounts. What You'll Do A scope of work is provided for each Client site to support workload allocation. Responsibilities may vary slightly depending on site requirements; however, the core duties include: Provide subject matter expertise and health and safety advice to Sodexo employees across Client sites. Embed health and safety policies across all locations, supporting existing arrangements and developing new initiatives that contribute to a zero-harm mindset and ongoing compliance. Maintain effective communication with key Sodexo personnel, Client representatives, and the Sodexo QSHE team, monitoring performance and providing advice and support at all levels. Support teams to ensure all elements of Sodexo's 7 Safety Nets meet legal and company requirements, including risk assessments, safe systems of work, training and competency, PPE, workplace equipment, safety walks, observations, near-miss reporting, and the 3 Checks for Safety process. Conduct Level 1 self-inspections and Level 2 audits across Client sites, covering health and safety, food safety, quality, and safety net compliance. Support Site Managers and Supervisors by reviewing health and safety plans, setting objectives, agreeing priorities, and ensuring effective performance management aligned with legislation, best practice, and Sodexo standards. Build and maintain effective working relationships with Site Teams and the Sodexo QSHE team. Support key processes including auditing, training, change control, risk management, third-party management, and accident management to ensure compliance with relevant standards. Support environmental initiatives in collaboration with operational teams and subject matter experts. Produce monthly progress reports and attend review and management meetings as required. Support the development of on-account QSHE plans and contribute to the annual review of the QSHE RACI model. Act as an active member of the Sodexo QSHE team, providing professional advice and support across the account and wider Corporate Services community. QSHE Townhalls are held regularly, with chairing responsibilities rotated across the team. All team members contribute to content development and delivery via Microsoft Teams. Accountabilities Ensure health and safety standards and best practices are implemented in line with Sodexo and Client policies and procedures. Prepare for and support audits and inspections covering health and safety, food safety, and quality compliance. Support timely reporting and investigation of incidents to reduce accident rates and lost time incidents. Support portfolio-wide initiatives such as the Zero Harm Mindset programme. Build strong working relationships with Sodexo teams to encourage engagement, positive feedback, and continuous improvement. What You Bring A recognised Health & Safety qualification at degree or graduate diploma level, such as NEBOSH Diploma in Occupational Health and Safety (Level 6), or a willingness to work towards this qualification. As a minimum, NEBOSH National General Certificate (NGC) is required. Food Safety qualification, e.g. Food Safety for Supervisors Level 3. Strong knowledge and understanding of health and safety legislation and best practice. Experience of setting and achieving challenging goals that drive long-term improvement. Ability to produce clear, concise, and persuasive reports and communications. Proven experience of building and maintaining effective stakeholder relationships. Excellent verbal and written communication skills, with the ability to engage confidently with senior stakeholders and work across diverse cultures. A proactive approach, with the ability to anticipate future needs and consider wider business impacts. Ability to work independently and collaboratively within the Sodexo on-account team. Strong IT skills, including Microsoft Outlook, Word, Excel, PowerPoint, and Microsoft Teams. Knowledge of EQMS is desirable; training will be provided. Desirable Experience within facilities management Qualification in environmental management or similar Safety audit qualification What we offer Working with Sodexo isn't just another job but a chance to be part of something that matters. Here, you're welcomed for who you are, encouraged to bring your ideas and purpose to the table, and given the opportunity to make a real difference in the work you do every day. You'll also find the support, flexibility, and room you need to grow in a way that feels right for you. With over 20 Sodexo benefits to choose from, you'll have access to a competitive retirement plan, discounts at 1,900+ retail brands, great gym offers, and a confidential 24/7 Employee Assistance Programme for emotional, legal, and financial support. Ready to be part of something greater? Apply today! Note: Sodexo reserves the right to close this advert early if we receive a high number of applications.
Jan 06, 2026
Full time
HSE Advisor Location: Shell Centre, Belvedere Road, London SE1 7NA Hours: 40 hours per week, Monday to Friday Salary: £35,000 - £40,000 per annum The HSE Advisor will be responsible for providing Health, Safety and Environmental (HSE) compliance support for the Shell Centre and Sodexo teams. Additional benefits: Free onsite gym access Job Introduction The Health and Safety Advisor plays a key role in promoting and sustaining a positive health and safety culture across the business. The Advisor is responsible for reviewing, developing, and supporting the implementation of both Sodexo and Client health and safety programmes. This includes providing professional advice and guidance to Sodexo teams across the Shell and Johnson Matthey portfolio, as well as supporting account and site management teams. This is a varied role involving auditing, training, and supporting the effective delivery of Sodexo health and safety compliance programmes, and where required, Client H&S programmes. This position is site-based. The role requires regular travel to assigned sites and may occasionally involve visits to additional locations. Travel may include driving, public transport, and occasional overnight stays. The job holder is responsible for planning and managing their own site visits, arranging travel and accommodation as required, and completing all associated administrative tasks. The role supports a busy Corporate Services environment across office and manufacturing locations within the service scope. Strict adherence to statutory and regulatory requirements is essential, and all Sodexo and Client processes and procedures must be followed at all times. As the role is employed by Sodexo, compliance with Sodexo policies and procedures is mandatory. The position requires a high level of diligence and the ability to engage effectively with a wide range of stakeholders across Sodexo and Client teams. There may also be occasional requirements to provide advice and support to other Sodexo accounts. What You'll Do A scope of work is provided for each Client site to support workload allocation. Responsibilities may vary slightly depending on site requirements; however, the core duties include: Provide subject matter expertise and health and safety advice to Sodexo employees across Client sites. Embed health and safety policies across all locations, supporting existing arrangements and developing new initiatives that contribute to a zero-harm mindset and ongoing compliance. Maintain effective communication with key Sodexo personnel, Client representatives, and the Sodexo QSHE team, monitoring performance and providing advice and support at all levels. Support teams to ensure all elements of Sodexo's 7 Safety Nets meet legal and company requirements, including risk assessments, safe systems of work, training and competency, PPE, workplace equipment, safety walks, observations, near-miss reporting, and the 3 Checks for Safety process. Conduct Level 1 self-inspections and Level 2 audits across Client sites, covering health and safety, food safety, quality, and safety net compliance. Support Site Managers and Supervisors by reviewing health and safety plans, setting objectives, agreeing priorities, and ensuring effective performance management aligned with legislation, best practice, and Sodexo standards. Build and maintain effective working relationships with Site Teams and the Sodexo QSHE team. Support key processes including auditing, training, change control, risk management, third-party management, and accident management to ensure compliance with relevant standards. Support environmental initiatives in collaboration with operational teams and subject matter experts. Produce monthly progress reports and attend review and management meetings as required. Support the development of on-account QSHE plans and contribute to the annual review of the QSHE RACI model. Act as an active member of the Sodexo QSHE team, providing professional advice and support across the account and wider Corporate Services community. QSHE Townhalls are held regularly, with chairing responsibilities rotated across the team. All team members contribute to content development and delivery via Microsoft Teams. Accountabilities Ensure health and safety standards and best practices are implemented in line with Sodexo and Client policies and procedures. Prepare for and support audits and inspections covering health and safety, food safety, and quality compliance. Support timely reporting and investigation of incidents to reduce accident rates and lost time incidents. Support portfolio-wide initiatives such as the Zero Harm Mindset programme. Build strong working relationships with Sodexo teams to encourage engagement, positive feedback, and continuous improvement. What You Bring A recognised Health & Safety qualification at degree or graduate diploma level, such as NEBOSH Diploma in Occupational Health and Safety (Level 6), or a willingness to work towards this qualification. As a minimum, NEBOSH National General Certificate (NGC) is required. Food Safety qualification, e.g. Food Safety for Supervisors Level 3. Strong knowledge and understanding of health and safety legislation and best practice. Experience of setting and achieving challenging goals that drive long-term improvement. Ability to produce clear, concise, and persuasive reports and communications. Proven experience of building and maintaining effective stakeholder relationships. Excellent verbal and written communication skills, with the ability to engage confidently with senior stakeholders and work across diverse cultures. A proactive approach, with the ability to anticipate future needs and consider wider business impacts. Ability to work independently and collaboratively within the Sodexo on-account team. Strong IT skills, including Microsoft Outlook, Word, Excel, PowerPoint, and Microsoft Teams. Knowledge of EQMS is desirable; training will be provided. Desirable Experience within facilities management Qualification in environmental management or similar Safety audit qualification What we offer Working with Sodexo isn't just another job but a chance to be part of something that matters. Here, you're welcomed for who you are, encouraged to bring your ideas and purpose to the table, and given the opportunity to make a real difference in the work you do every day. You'll also find the support, flexibility, and room you need to grow in a way that feels right for you. With over 20 Sodexo benefits to choose from, you'll have access to a competitive retirement plan, discounts at 1,900+ retail brands, great gym offers, and a confidential 24/7 Employee Assistance Programme for emotional, legal, and financial support. Ready to be part of something greater? Apply today! Note: Sodexo reserves the right to close this advert early if we receive a high number of applications.
London, United Kingdom / Croydon, United Kingdom Location/s: London or Croydon, UK Recruiter contact: Ainsley Anstess Mott MacDonald is a global engineering, management, and development consultancy with over 20,000 employees across more than 50 countries and 140+ offices. We work across incredible global industries, delivering exciting work that is defining our future and making an important societal impact in the communities we serve. Our people power our performance - we succeed when they do. With countless opportunities to collaborate, learn, and grow, the possibilities for excellence are as varied as every individual. Whether you want to grow as a subject matter expert or broaden your experience with roles across our international community, you're surrounded by global specialists who want to combine their expertise and champion you to be your best. As a proudly employee owned business, we benefit our clients, our communities, and each other, investing in creating the right space for everyone to feel empowered, included, and valued. Whatever your ambition, Mott MacDonald is where people come to be brilliant. About the business unit We help conceive, drive, and implement transport solutions for cities, regions, and asset owners/operators around the globe. From preparing the business case and advising on related issues - such as revenue, procurement, and environmental legislation - to delivering the completed infrastructure and helping maintain it. Our planning, engineering, environmental and management skills cover the whole project cycle. We play a major role in developing and delivering the Global Transport Sector Strategy. Overview of the role Our specialist aviation team is based in London, UK and Madrid, Spain and delivers major airport planning and development projects globally, working collaboratively with our regional offices. We are seeking an Airport Planner with a relevant qualification and professional aviation industry experience to join our aviation team, based in the UK. The candidate will be part of a globally respected and diverse team of airport planners, airfield engineers and forecast, capacity and business analysts. We are looking for a flexible and motivated person with a genuine passion for the aviation industry and a desire to make a difference in the world, with an appreciation for sustainability. Key responsibilities and duties include: Be responsible for the management and delivery of a variety of projects including airport masterplans, airport facility planning, capacity and demand analysis and simulation modelling Deliver, coordinate and manage airport planning & capacity tasks in all aspects of airports including airfield and apron, terminals and satellite buildings, landside transport, ancillary/support facilities and utilities. Take on responsibilities of a Project Manager for small to medium sized projects and/or workstreams involving airport planning activities Have the opportunity to learn new technical, project management and people management skills from experienced project principals and technical principals with extensive experience Be able to pass on your technical knowledge to new graduates, training them up on projects that you are managing Report to and liaise with clients and key project stakeholders on the small projects you manage or larger projects that you are working on Be responsible for the co ordination, management, production and submission of proposals, under the guidance of Bid Principals Collaborate with and learn from other disciplines in our aviation team, including airfield engineering, transaction advisory, forecasting, project & asset management, and business planning Candidate specification We are looking for a flexible and motivated professional with experience and a genuine passion for the aviation industry. To apply for this position, you must have: A degree in aeronautical engineering, civil engineering, air transport management, or airport planning. Candidates with other relevant qualifications may be considered Fluency in English - knowledge of other languages will be valued Relevant experience in the aviation industry, preferably with a chartership qualification or the ability to demonstrate equivalent transferrable skills from another relevant industry Demonstrable professional experience in more than one technical field within airport planning (airfield & apron, operations, terminal, landside, utilities, airspace, etc.) is expected We are looking for candidates with the following characteristics: Proactive and with a learning mindset Embrace and support teamwork and collaboration in others as part of a multi disciplinary team and a diverse range of projects Methodical approach to problem solving and with the ability to apply critical thinking Ability to organise yourself and others on small projects and workstreams, including resources across various disciplines Demonstrable capabilities in project management, programme management and commercial acumen Ability to manage and supervise more junior staff members, including the ability to train them in developing new skills Excellent verbal communication and presentation skills, which allow you to communicate effectively with colleagues and clients Excellent written communication and attention to detail, being able to produce accurate technical drawings and professional reports Proficient in Word, PowerPoint and Excel (Power BI desirable) Competent in the use of drawings platforms, such as AutoCAD Civil 3D, AviPlan, Infraworks, Navisworks, Revit, etc. to produce airfield and terminal spatial planning outputs Knowledge of simulation & modelling tools for airfield and terminal facilities is expected UK Immigration Mott MacDonald Ltd. are not currently offering sponsorship to candidates under the Skilled Worker visa route in the UK. This decision is as a consequence of the changes made to the Skilled Worker route by the UK Government in April 2024. We continue to welcome applications from candidates who are eligible for alternative immigration routes in the UK, that do not require sponsorship as a Skilled Worker now or in future. At Mott MacDonald, we believe it makes business sense for you and your manager to choose how you can work most effectively to meet your client, team, and personal commitments. We offer a hybrid working policy that embraces your well being, flexibility, and trust. Equality, diversity, and inclusion We put equality, diversity, and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they can contribute. Accessibility We want you to perform your best at every stage in the recruitment process. If you are disabled or need any support to enable you to apply or attend an interview, please contact us at and we will talk to you about how we can support you. We offer some fantastic benefits including: Health and wellbeing Private medical insurance for all UK colleagues. Health cash plan to support you with every day health costs and treatments. Access to Peppy, providing free support from menopause experts for all UK colleagues. A variety of wellbeing support is available through our comprehensive wellbeing program, including access for you and your family. Ability to flex your salary to opt into a wide range of health benefits, many of which can be extended to your family too. Financial wellbeing We match employee pension contributions between 4.5% and 7%. Life assurance equal up to 4 your basic salary, with an option to increase the level of cover to 6 your salary. Our income protection scheme provides a financial benefit, as well as absence and return to work support due to long term illness or injury. Flexible benefits, including increased life assurance cover, critical illness insurance, payroll saving and will writing. As an independently owned business we share the financial success of the business with all our colleagues in various ways including annual bonus schemes. Lifestyle A minimum of days holiday each year, inclusive of public holidays and dependent on level, with the ability to buy or sell leave through our flexible benefits programme. Holiday entitlement increased to a minimum of 35 days after 5 years' service. Variety of employee saving schemes and discounts from high street retailers. Enhanced family and carers leave Enhanced family leave policies, including 26 weeks paid maternity and adoption leave, and two weeks paid paternity/partner leave. Our shared parental leave matches maternity leave meaning we pay up to 24 weeks at full pay. Up to five additional days leave are provided for those with significant caring responsibilities, two of which are paid. Learning and development Primary annual professional institution subscription. A broad range of opportunities to enhance both technical and soft skills through mentoring, formal training, and self development options. Networks, communities, and social outcomes Join a wide range of groups including our Advanced Employee Networks which support our LGBTQ+, gender, race and ethnicity, disability, and parents/carers communities. . click apply for full job details
Jan 06, 2026
Full time
London, United Kingdom / Croydon, United Kingdom Location/s: London or Croydon, UK Recruiter contact: Ainsley Anstess Mott MacDonald is a global engineering, management, and development consultancy with over 20,000 employees across more than 50 countries and 140+ offices. We work across incredible global industries, delivering exciting work that is defining our future and making an important societal impact in the communities we serve. Our people power our performance - we succeed when they do. With countless opportunities to collaborate, learn, and grow, the possibilities for excellence are as varied as every individual. Whether you want to grow as a subject matter expert or broaden your experience with roles across our international community, you're surrounded by global specialists who want to combine their expertise and champion you to be your best. As a proudly employee owned business, we benefit our clients, our communities, and each other, investing in creating the right space for everyone to feel empowered, included, and valued. Whatever your ambition, Mott MacDonald is where people come to be brilliant. About the business unit We help conceive, drive, and implement transport solutions for cities, regions, and asset owners/operators around the globe. From preparing the business case and advising on related issues - such as revenue, procurement, and environmental legislation - to delivering the completed infrastructure and helping maintain it. Our planning, engineering, environmental and management skills cover the whole project cycle. We play a major role in developing and delivering the Global Transport Sector Strategy. Overview of the role Our specialist aviation team is based in London, UK and Madrid, Spain and delivers major airport planning and development projects globally, working collaboratively with our regional offices. We are seeking an Airport Planner with a relevant qualification and professional aviation industry experience to join our aviation team, based in the UK. The candidate will be part of a globally respected and diverse team of airport planners, airfield engineers and forecast, capacity and business analysts. We are looking for a flexible and motivated person with a genuine passion for the aviation industry and a desire to make a difference in the world, with an appreciation for sustainability. Key responsibilities and duties include: Be responsible for the management and delivery of a variety of projects including airport masterplans, airport facility planning, capacity and demand analysis and simulation modelling Deliver, coordinate and manage airport planning & capacity tasks in all aspects of airports including airfield and apron, terminals and satellite buildings, landside transport, ancillary/support facilities and utilities. Take on responsibilities of a Project Manager for small to medium sized projects and/or workstreams involving airport planning activities Have the opportunity to learn new technical, project management and people management skills from experienced project principals and technical principals with extensive experience Be able to pass on your technical knowledge to new graduates, training them up on projects that you are managing Report to and liaise with clients and key project stakeholders on the small projects you manage or larger projects that you are working on Be responsible for the co ordination, management, production and submission of proposals, under the guidance of Bid Principals Collaborate with and learn from other disciplines in our aviation team, including airfield engineering, transaction advisory, forecasting, project & asset management, and business planning Candidate specification We are looking for a flexible and motivated professional with experience and a genuine passion for the aviation industry. To apply for this position, you must have: A degree in aeronautical engineering, civil engineering, air transport management, or airport planning. Candidates with other relevant qualifications may be considered Fluency in English - knowledge of other languages will be valued Relevant experience in the aviation industry, preferably with a chartership qualification or the ability to demonstrate equivalent transferrable skills from another relevant industry Demonstrable professional experience in more than one technical field within airport planning (airfield & apron, operations, terminal, landside, utilities, airspace, etc.) is expected We are looking for candidates with the following characteristics: Proactive and with a learning mindset Embrace and support teamwork and collaboration in others as part of a multi disciplinary team and a diverse range of projects Methodical approach to problem solving and with the ability to apply critical thinking Ability to organise yourself and others on small projects and workstreams, including resources across various disciplines Demonstrable capabilities in project management, programme management and commercial acumen Ability to manage and supervise more junior staff members, including the ability to train them in developing new skills Excellent verbal communication and presentation skills, which allow you to communicate effectively with colleagues and clients Excellent written communication and attention to detail, being able to produce accurate technical drawings and professional reports Proficient in Word, PowerPoint and Excel (Power BI desirable) Competent in the use of drawings platforms, such as AutoCAD Civil 3D, AviPlan, Infraworks, Navisworks, Revit, etc. to produce airfield and terminal spatial planning outputs Knowledge of simulation & modelling tools for airfield and terminal facilities is expected UK Immigration Mott MacDonald Ltd. are not currently offering sponsorship to candidates under the Skilled Worker visa route in the UK. This decision is as a consequence of the changes made to the Skilled Worker route by the UK Government in April 2024. We continue to welcome applications from candidates who are eligible for alternative immigration routes in the UK, that do not require sponsorship as a Skilled Worker now or in future. At Mott MacDonald, we believe it makes business sense for you and your manager to choose how you can work most effectively to meet your client, team, and personal commitments. We offer a hybrid working policy that embraces your well being, flexibility, and trust. Equality, diversity, and inclusion We put equality, diversity, and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they can contribute. Accessibility We want you to perform your best at every stage in the recruitment process. If you are disabled or need any support to enable you to apply or attend an interview, please contact us at and we will talk to you about how we can support you. We offer some fantastic benefits including: Health and wellbeing Private medical insurance for all UK colleagues. Health cash plan to support you with every day health costs and treatments. Access to Peppy, providing free support from menopause experts for all UK colleagues. A variety of wellbeing support is available through our comprehensive wellbeing program, including access for you and your family. Ability to flex your salary to opt into a wide range of health benefits, many of which can be extended to your family too. Financial wellbeing We match employee pension contributions between 4.5% and 7%. Life assurance equal up to 4 your basic salary, with an option to increase the level of cover to 6 your salary. Our income protection scheme provides a financial benefit, as well as absence and return to work support due to long term illness or injury. Flexible benefits, including increased life assurance cover, critical illness insurance, payroll saving and will writing. As an independently owned business we share the financial success of the business with all our colleagues in various ways including annual bonus schemes. Lifestyle A minimum of days holiday each year, inclusive of public holidays and dependent on level, with the ability to buy or sell leave through our flexible benefits programme. Holiday entitlement increased to a minimum of 35 days after 5 years' service. Variety of employee saving schemes and discounts from high street retailers. Enhanced family and carers leave Enhanced family leave policies, including 26 weeks paid maternity and adoption leave, and two weeks paid paternity/partner leave. Our shared parental leave matches maternity leave meaning we pay up to 24 weeks at full pay. Up to five additional days leave are provided for those with significant caring responsibilities, two of which are paid. Learning and development Primary annual professional institution subscription. A broad range of opportunities to enhance both technical and soft skills through mentoring, formal training, and self development options. Networks, communities, and social outcomes Join a wide range of groups including our Advanced Employee Networks which support our LGBTQ+, gender, race and ethnicity, disability, and parents/carers communities. . click apply for full job details
The post holder will be expected to demonstrate full commitment to the vision and values of Willowbrook Hospice. The role will be crucial in ensuring we are able to Deliver the best care, delivered with compassion for our community . The Head of Finance s key priorities, in close collaboration with the Executive Leadership Team, are to lead and support the strategic and annual financial planning processes, and to prepare and analyse accurate and timely financial information for the Board of Trustees and the Directors of the Trading Company, ensuring compliance with all external financial reporting requirements. Main Duties: 1. To provide an effective and accurate financial management and accountancy service to the Executive Leadership Team, Board of Trustees and Directors of the Trading Company. 2. Prepare annual budgets and monitor performance on a monthly basis against plan by the preparation and issue of monthly budget statements. Make recommendations on costing assumptions to be included within all budgets. For example, inflation rates. 3. Support the strategic direction of the business by leading on the preparation of 5 year financial forecasts to support strategic planning and to ensure the long term financial viability of the business. 4. Prepare and maintain financial accounts in a timely fashion and ensure they are consistent with external financial reporting standards and requirements. 5. Provide monthly financial information to the Executive Leadership Team, Board of Trustees and Directors of the Trading Company. 6. Prepare cash flow reports on a regular/quarterly basis and monitor cash requirements and advise the Board of Trustees, Directors of the Trading Company and Executive Leadership Team on the liquidity position of the business. 7. Provide advice on all financial matters, including issues arising in connection with charity legislation, to ensure that the business meets its legal financial obligations and complies will all external regulatory requirements. 8. Liaise with H.M. Revenue and Customs and VAT consultants regarding records and payments and ensure compliance with all regulations. 9. Ensure the provision of a monthly payroll service and ensure delivery of an accurate, reliable and quality payroll service to all staff. 10. To liaise with all regulatory external bodies in connection with any financial or charity matters, i.e. auditors, accountants, bank, solicitors, Charity Commission, Companies House, insurance company, pension advisors and others. 11. Annual completion of the Charity Commission self-assessment, ensuring that we comply with best practice. 12. Attend the meetings of the local networking groups as required. 13. Review and monitor performance of the business s investments and provide up to date reports to the Board of Trustees, enabling them to make appropriate investment decisions. 14. As part of financial reporting, complete regular analysis of all income and expenditure, supporting budget holders as required to identify areas where cost savings and efficiencies can be made. 15. Support in the preparation of business cases as necessary across the business. 16. Support in the preparation of benchmarking information to assist in the determination of opportunities to improve the organisation s financial position. 17. Support the business s efforts to maximise income from all sources providing financial information and attending committees and other forums as required to assist in this. 18. Develop and maintain an asset register of all property across the business. Ensure capital accounting policies are agreed annually by the Finance Committee. 19. Ensure appropriate financial procedures, financial governance and policies are in place across the business and ensure they are regularly reviewed and appropriate. 20. Ensure good systems of financial control and checks are in place for all assets. 21.To manage and support staff in the Finance Department, ensuring they have the right knowledge and skills to carry out their duties effectively. 22. Ensure that all members of the leadership team (ELT and SLT) and the board have the necessary knowledge and support regarding financial matters including the provision of training if necessary. 23. Attend committees and key meetings to present relevant financial information at the request of the Executive Leadership Team, Board of Trustees and Directors of the Trading Company. Performance Standards: 1. Annual income and expenditure budgets are approved annually and monitored monthly. 2. Management Accounts are aimed to be completed within 10 working days of month end and available for the Executive Leadership Team, Board of Trustees and Directors of the Trading Company. 3. Regulatory requirements are met as and when they fall due. 4. The provision of an accurate and reliable set of annual financial statements. 5. Meet with statutory and external organisations in a timely and professional manner. 6. Quarterly VAT returns, Annual Corporation Tax returns and other statutory returns are submitted in a timely manner. 7. With regard to financial records and reporting, to comply with and meet the standards of the Care Quality Commission. 8. Completion of all Charity Commission regulatory requirements. 9. Ensure that we have robust financial systems in place for all assets and liabilities incorporating monthly reviews of creditors and debtors. 10. Ensure financial information requirements of the Executive Leadership Team, Board of Trustees and Directors of the Trading Company are met in a timely manner. 11. Ensure that the business has financial systems and processes in place that will comply with regulatory requirements for healthcare services. 12. Be an active member of the Senior Leadership Team participating in all relevant meetings contributing where possible, to the achievement of business objectives. 13. To take rotational responsibility as Out of Hours Duty Manager, if required. 14. Provide advice, support and information to the Executive Leadership Team; Board of Trustees and Directors of the Trading Company on financial matters enabling the business to meet its objectives. General Duties: 1. To liaise with Head of Human Resources to advise, where necessary, on all salary and pension matters, keeping up to date with changing legislation. 2. To communicate with the banks, HMRC, Department of Work and Pensions and all other relevant external bodies regarding all pension, tax and National Insurance issues. 3. To liaise with all Senior Leadership team colleagues to ensure payroll data is accurate and kept up to date. 4. To liaise with the Head of Fundraising in matters relating to fundraising income and expenditure and the fundraising and lottery database, ensuring that any information is an accurate reflection of income and expenditure. 5. To liaise with the Head of Retail in matters relating to the trading company s income and expenditure, ensuring that all information provided is accurate. 6. To verify that insurance cover is appropriate and adequate for the various business functions and to ensure that it is kept up to date. 7. To ensure that there is compliance across the business with financial statutory regulations and internal financial policies. 8. Ensure that there is a robust information governance regime across all financial matters across the business. 9. To undertake and manage the annual appraisal process for the Finance Team, identifying any training and development needs. 10. Ensure that all members of the Finance Team attend mandatory and statutory training as required and that evaluations are undertaken to monitor effectiveness. 11. The post holder will adhere to all relevant legislation and policies of the business. 12. Any other reasonable duties as directed by the Executive Leadership Team, the Boarof Trustees and Directors of the Trading Company.
Jan 05, 2026
Full time
The post holder will be expected to demonstrate full commitment to the vision and values of Willowbrook Hospice. The role will be crucial in ensuring we are able to Deliver the best care, delivered with compassion for our community . The Head of Finance s key priorities, in close collaboration with the Executive Leadership Team, are to lead and support the strategic and annual financial planning processes, and to prepare and analyse accurate and timely financial information for the Board of Trustees and the Directors of the Trading Company, ensuring compliance with all external financial reporting requirements. Main Duties: 1. To provide an effective and accurate financial management and accountancy service to the Executive Leadership Team, Board of Trustees and Directors of the Trading Company. 2. Prepare annual budgets and monitor performance on a monthly basis against plan by the preparation and issue of monthly budget statements. Make recommendations on costing assumptions to be included within all budgets. For example, inflation rates. 3. Support the strategic direction of the business by leading on the preparation of 5 year financial forecasts to support strategic planning and to ensure the long term financial viability of the business. 4. Prepare and maintain financial accounts in a timely fashion and ensure they are consistent with external financial reporting standards and requirements. 5. Provide monthly financial information to the Executive Leadership Team, Board of Trustees and Directors of the Trading Company. 6. Prepare cash flow reports on a regular/quarterly basis and monitor cash requirements and advise the Board of Trustees, Directors of the Trading Company and Executive Leadership Team on the liquidity position of the business. 7. Provide advice on all financial matters, including issues arising in connection with charity legislation, to ensure that the business meets its legal financial obligations and complies will all external regulatory requirements. 8. Liaise with H.M. Revenue and Customs and VAT consultants regarding records and payments and ensure compliance with all regulations. 9. Ensure the provision of a monthly payroll service and ensure delivery of an accurate, reliable and quality payroll service to all staff. 10. To liaise with all regulatory external bodies in connection with any financial or charity matters, i.e. auditors, accountants, bank, solicitors, Charity Commission, Companies House, insurance company, pension advisors and others. 11. Annual completion of the Charity Commission self-assessment, ensuring that we comply with best practice. 12. Attend the meetings of the local networking groups as required. 13. Review and monitor performance of the business s investments and provide up to date reports to the Board of Trustees, enabling them to make appropriate investment decisions. 14. As part of financial reporting, complete regular analysis of all income and expenditure, supporting budget holders as required to identify areas where cost savings and efficiencies can be made. 15. Support in the preparation of business cases as necessary across the business. 16. Support in the preparation of benchmarking information to assist in the determination of opportunities to improve the organisation s financial position. 17. Support the business s efforts to maximise income from all sources providing financial information and attending committees and other forums as required to assist in this. 18. Develop and maintain an asset register of all property across the business. Ensure capital accounting policies are agreed annually by the Finance Committee. 19. Ensure appropriate financial procedures, financial governance and policies are in place across the business and ensure they are regularly reviewed and appropriate. 20. Ensure good systems of financial control and checks are in place for all assets. 21.To manage and support staff in the Finance Department, ensuring they have the right knowledge and skills to carry out their duties effectively. 22. Ensure that all members of the leadership team (ELT and SLT) and the board have the necessary knowledge and support regarding financial matters including the provision of training if necessary. 23. Attend committees and key meetings to present relevant financial information at the request of the Executive Leadership Team, Board of Trustees and Directors of the Trading Company. Performance Standards: 1. Annual income and expenditure budgets are approved annually and monitored monthly. 2. Management Accounts are aimed to be completed within 10 working days of month end and available for the Executive Leadership Team, Board of Trustees and Directors of the Trading Company. 3. Regulatory requirements are met as and when they fall due. 4. The provision of an accurate and reliable set of annual financial statements. 5. Meet with statutory and external organisations in a timely and professional manner. 6. Quarterly VAT returns, Annual Corporation Tax returns and other statutory returns are submitted in a timely manner. 7. With regard to financial records and reporting, to comply with and meet the standards of the Care Quality Commission. 8. Completion of all Charity Commission regulatory requirements. 9. Ensure that we have robust financial systems in place for all assets and liabilities incorporating monthly reviews of creditors and debtors. 10. Ensure financial information requirements of the Executive Leadership Team, Board of Trustees and Directors of the Trading Company are met in a timely manner. 11. Ensure that the business has financial systems and processes in place that will comply with regulatory requirements for healthcare services. 12. Be an active member of the Senior Leadership Team participating in all relevant meetings contributing where possible, to the achievement of business objectives. 13. To take rotational responsibility as Out of Hours Duty Manager, if required. 14. Provide advice, support and information to the Executive Leadership Team; Board of Trustees and Directors of the Trading Company on financial matters enabling the business to meet its objectives. General Duties: 1. To liaise with Head of Human Resources to advise, where necessary, on all salary and pension matters, keeping up to date with changing legislation. 2. To communicate with the banks, HMRC, Department of Work and Pensions and all other relevant external bodies regarding all pension, tax and National Insurance issues. 3. To liaise with all Senior Leadership team colleagues to ensure payroll data is accurate and kept up to date. 4. To liaise with the Head of Fundraising in matters relating to fundraising income and expenditure and the fundraising and lottery database, ensuring that any information is an accurate reflection of income and expenditure. 5. To liaise with the Head of Retail in matters relating to the trading company s income and expenditure, ensuring that all information provided is accurate. 6. To verify that insurance cover is appropriate and adequate for the various business functions and to ensure that it is kept up to date. 7. To ensure that there is compliance across the business with financial statutory regulations and internal financial policies. 8. Ensure that there is a robust information governance regime across all financial matters across the business. 9. To undertake and manage the annual appraisal process for the Finance Team, identifying any training and development needs. 10. Ensure that all members of the Finance Team attend mandatory and statutory training as required and that evaluations are undertaken to monitor effectiveness. 11. The post holder will adhere to all relevant legislation and policies of the business. 12. Any other reasonable duties as directed by the Executive Leadership Team, the Boarof Trustees and Directors of the Trading Company.
OUR IMPACT Across Asset Wealth Management, Goldman Sachs helps empower clients and customers around the world to reach their financial goals. Our advisor led wealth management businesses provide financial planning, investment management, banking, and comprehensive advice to a wide range of clients, including ultra high net worth and high net worth individuals, as well as family offices, foundations and endowments, and corporations and their employees. Our direct to consumer business provides digital solutions that help customers save and invest. Across Wealth Management, our growth is driven by a relentless focus on our people, our clients and customers, and leading edge technology, data, and design. Marcus by Goldman Sachs - The firm's direct to consumer business, Marcus by Goldman Sachs, combines the entrepreneurial spirit of a start up with more than 150 years of experience. Today, we serve millions of customers across multiple products, leveraging innovative design, data, engineering, and other core capabilities to provide customers with powerful tools and products that are grounded in value, transparency and simplicity. Our division also provides critical operations and user experience design to ensure business flows smoothly when customers come to us. From day one, our customer service leaders will play a vital role in upholding the three customer support principles of customer focus, process innovation and risk management. YOUR IMPACT Are you passionate about customer services, operations, leadership, and using digital tools to provide solutions to retails? We're looking for a Head of Customer Services to lead our call centre and support team who wants to use their skills and ideas to create and lead expanding new processes and teams. What you'll do Reporting to the Head of Delivery, you will help deliver the strategic action plans and key business tactics that support the direction of our teams by developing vision, setting high standards, achieving service level agreements and communicating ideas. Be responsible and accountable for maintaining an environment with intense focus on customer satisfaction/advocacy and professional customer support, balanced with consistent achievement of standard business objectives. Formulate Customer contact strategy in partnership with the call centre leadership team. Coordinate customer service operations and develop customer retention strategies. Serves as a SME and coach for sound retail deposit practices. Ensuring compliance against our regulatory and firm responsibilities. Prioritise work assignments from multiple channels as a resource allocator. Ensure that continuity is maintained to guarantee quality resolution of customer enquiries across all Marcus products. Employ principles and techniques as defined in the quality audit criteria, and develop and implement quality assurance standards, processes and controls. Collaborate across all locations to maintain continuity across the brand through all Marcus customer interactions; Call Centre, Operations, Complaints, Support, Workforce and Training. Produce concise performance reports and analyses for senior management. Work closely with Business Risk team to identify key controls and escalation procedures. Pro actively identify any new issues or risks and work to ensure suitable controls are in place. Drive improvements in business processes and ensure optimal resource utilisation and audit compliant administrative process and strategy. Work closely with cross functional partners to ensure collaboration and process efficiencies are maintained. Responsible for setting the strategic business plan and goals for the Marcus UK Customer Care team, to ensure alignment with and support of the business strategy for the UK Consumer business. Responsible for setting high standards, with clear strategies to achieve service level agreements. Management of an growing team (currently approx. 100 headcount), including two senior Direct Reports. Partner with Engineering to oversee the implementation of technology solutions to support Customers and Operations efficiencies. Manage contracts and relationships with customers, vendors, partners and other stakeholders for Operations vendors. Produce concise performance reports and analyses for senior management. Mentor and motivate teams to achieve productivity and engagement. Ensure a diverse and inclusive environment which nurtures and develops talent. REQUIREMENTS Proven experience in leading Call Centre and/or Operational teams, with a minimum of 5 years in a management/senior management role. Ability to create a positive team working environment that supports the retention & development of great customer service agents. Demonstrable experience in coaching teams to achieve expected KPI's using recognised coaching models. Self directed team player, able to drive high performance and work independently or in a team oriented and fast paced environment. Proven ability to lead by example, with a positive attitude. Excellent communication and interpersonal skills. Good analytical and problem solving skills. Proven delivery of excellent customer experience and advocacy. Strong customer focus and a good telephone manner. Good leadership skills and the ability to motivate and develop staff. A desire to help others work towards targets and develop their skills. Ability to set, meet and exceed targets. Ability to manage change. ABOUT GOLDMAN SACHS At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programmes. Learn more about our culture, benefits, and people at We're committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: The Goldman Sachs Group, Inc., 2025. All rights reserved. Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, colour, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law.
Jan 05, 2026
Full time
OUR IMPACT Across Asset Wealth Management, Goldman Sachs helps empower clients and customers around the world to reach their financial goals. Our advisor led wealth management businesses provide financial planning, investment management, banking, and comprehensive advice to a wide range of clients, including ultra high net worth and high net worth individuals, as well as family offices, foundations and endowments, and corporations and their employees. Our direct to consumer business provides digital solutions that help customers save and invest. Across Wealth Management, our growth is driven by a relentless focus on our people, our clients and customers, and leading edge technology, data, and design. Marcus by Goldman Sachs - The firm's direct to consumer business, Marcus by Goldman Sachs, combines the entrepreneurial spirit of a start up with more than 150 years of experience. Today, we serve millions of customers across multiple products, leveraging innovative design, data, engineering, and other core capabilities to provide customers with powerful tools and products that are grounded in value, transparency and simplicity. Our division also provides critical operations and user experience design to ensure business flows smoothly when customers come to us. From day one, our customer service leaders will play a vital role in upholding the three customer support principles of customer focus, process innovation and risk management. YOUR IMPACT Are you passionate about customer services, operations, leadership, and using digital tools to provide solutions to retails? We're looking for a Head of Customer Services to lead our call centre and support team who wants to use their skills and ideas to create and lead expanding new processes and teams. What you'll do Reporting to the Head of Delivery, you will help deliver the strategic action plans and key business tactics that support the direction of our teams by developing vision, setting high standards, achieving service level agreements and communicating ideas. Be responsible and accountable for maintaining an environment with intense focus on customer satisfaction/advocacy and professional customer support, balanced with consistent achievement of standard business objectives. Formulate Customer contact strategy in partnership with the call centre leadership team. Coordinate customer service operations and develop customer retention strategies. Serves as a SME and coach for sound retail deposit practices. Ensuring compliance against our regulatory and firm responsibilities. Prioritise work assignments from multiple channels as a resource allocator. Ensure that continuity is maintained to guarantee quality resolution of customer enquiries across all Marcus products. Employ principles and techniques as defined in the quality audit criteria, and develop and implement quality assurance standards, processes and controls. Collaborate across all locations to maintain continuity across the brand through all Marcus customer interactions; Call Centre, Operations, Complaints, Support, Workforce and Training. Produce concise performance reports and analyses for senior management. Work closely with Business Risk team to identify key controls and escalation procedures. Pro actively identify any new issues or risks and work to ensure suitable controls are in place. Drive improvements in business processes and ensure optimal resource utilisation and audit compliant administrative process and strategy. Work closely with cross functional partners to ensure collaboration and process efficiencies are maintained. Responsible for setting the strategic business plan and goals for the Marcus UK Customer Care team, to ensure alignment with and support of the business strategy for the UK Consumer business. Responsible for setting high standards, with clear strategies to achieve service level agreements. Management of an growing team (currently approx. 100 headcount), including two senior Direct Reports. Partner with Engineering to oversee the implementation of technology solutions to support Customers and Operations efficiencies. Manage contracts and relationships with customers, vendors, partners and other stakeholders for Operations vendors. Produce concise performance reports and analyses for senior management. Mentor and motivate teams to achieve productivity and engagement. Ensure a diverse and inclusive environment which nurtures and develops talent. REQUIREMENTS Proven experience in leading Call Centre and/or Operational teams, with a minimum of 5 years in a management/senior management role. Ability to create a positive team working environment that supports the retention & development of great customer service agents. Demonstrable experience in coaching teams to achieve expected KPI's using recognised coaching models. Self directed team player, able to drive high performance and work independently or in a team oriented and fast paced environment. Proven ability to lead by example, with a positive attitude. Excellent communication and interpersonal skills. Good analytical and problem solving skills. Proven delivery of excellent customer experience and advocacy. Strong customer focus and a good telephone manner. Good leadership skills and the ability to motivate and develop staff. A desire to help others work towards targets and develop their skills. Ability to set, meet and exceed targets. Ability to manage change. ABOUT GOLDMAN SACHS At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programmes. Learn more about our culture, benefits, and people at We're committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: The Goldman Sachs Group, Inc., 2025. All rights reserved. Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, colour, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law.
The Company Able Bridge Recruitment are thrilled to be working in partnership with a leading and growing accounting firm in fife in the recruitment of an Accounts Advisory Manager on a permanent basis. Benefits include Flexible and hybrid working Generous holiday entitlement with the ability to buy and sell holidays Health insurance Life assurance Various retail discount schemes Salary sacrifice car sche click apply for full job details
Jan 05, 2026
Full time
The Company Able Bridge Recruitment are thrilled to be working in partnership with a leading and growing accounting firm in fife in the recruitment of an Accounts Advisory Manager on a permanent basis. Benefits include Flexible and hybrid working Generous holiday entitlement with the ability to buy and sell holidays Health insurance Life assurance Various retail discount schemes Salary sacrifice car sche click apply for full job details
