Lusona Consultancy (Financial) Limited
City, Glasgow
Private Client Tax - Associate Director / Director Location: Glasgow, Edinburgh or Aberdeen (Hybrid Working) Salary: Up to £95,000 + Excellent Benefits Are you a strategic Private Client Tax specialist ready to take your advisory and leadership skills to the next level? A prestigious accountancy and advisory firm is seeking an Associate Director or Director to join their expanding Private Client Tax team. With flexibility to be based in Glasgow, Edinburgh or Aberdeen, this is a rare opportunity to shape the future of a market-leading practice while enjoying hybrid working and first-class career development. The Role You'll work with an impressive portfolio of high-net-worth individuals, business owners, family offices, partnerships and trusts. The focus is on complex advisory projects - succession planning, UK/offshore structuring, trust matters, and entrepreneurial exits. As Associate Director, you'll: Lead strategic tax advisory work, delivering innovative, client-focused solutions Manage key relationships, acting as a trusted advisor to clients Collaborate with Partners on high-value planning opportunities and business development Assist the Scotland Private Client Tax Partner developa team of skilled tax professionals, offering mentorship and guidance Ensure technical excellence, timely delivery, and a strong team culture What we are Looking For We want someone who thrives in a fast-paced, advisory-led environment and is passionate about creating value for clients. Ideally, you'll have: CTA and/or CA/ACA/ACCA qualification (or equivalent experience) Proven expertise in advising high-net-worth individuals and private clients Strong commercial acumen and ability to lead projects from start to finish Experience managing a mixed portfolio of compliance and advisory cases A team-focused mindset with a passion for developing others What's On Offer This firm offers an inclusive and progressive environment with excellent rewards: Up to £95,000(DOE) + comprehensive benefits Hybrid working A high-performing, collaborative culture focused on quality and innovation Access to industry-leading tax training and development resources If you're ready to bring your technical expertise and leadership to a role with real impact, please contact Stuart Ringland at
Jan 03, 2026
Full time
Private Client Tax - Associate Director / Director Location: Glasgow, Edinburgh or Aberdeen (Hybrid Working) Salary: Up to £95,000 + Excellent Benefits Are you a strategic Private Client Tax specialist ready to take your advisory and leadership skills to the next level? A prestigious accountancy and advisory firm is seeking an Associate Director or Director to join their expanding Private Client Tax team. With flexibility to be based in Glasgow, Edinburgh or Aberdeen, this is a rare opportunity to shape the future of a market-leading practice while enjoying hybrid working and first-class career development. The Role You'll work with an impressive portfolio of high-net-worth individuals, business owners, family offices, partnerships and trusts. The focus is on complex advisory projects - succession planning, UK/offshore structuring, trust matters, and entrepreneurial exits. As Associate Director, you'll: Lead strategic tax advisory work, delivering innovative, client-focused solutions Manage key relationships, acting as a trusted advisor to clients Collaborate with Partners on high-value planning opportunities and business development Assist the Scotland Private Client Tax Partner developa team of skilled tax professionals, offering mentorship and guidance Ensure technical excellence, timely delivery, and a strong team culture What we are Looking For We want someone who thrives in a fast-paced, advisory-led environment and is passionate about creating value for clients. Ideally, you'll have: CTA and/or CA/ACA/ACCA qualification (or equivalent experience) Proven expertise in advising high-net-worth individuals and private clients Strong commercial acumen and ability to lead projects from start to finish Experience managing a mixed portfolio of compliance and advisory cases A team-focused mindset with a passion for developing others What's On Offer This firm offers an inclusive and progressive environment with excellent rewards: Up to £95,000(DOE) + comprehensive benefits Hybrid working A high-performing, collaborative culture focused on quality and innovation Access to industry-leading tax training and development resources If you're ready to bring your technical expertise and leadership to a role with real impact, please contact Stuart Ringland at
Quartet Community Foundation is seeking a visionary and strategic leader to join our senior team as Director of Development. This new role will drive our ambitious strategy, building partnerships, securing new funding, and growing our endowment to £100 million to support communities across Bristol, Bath & North East Somerset, North Somerset, and South Gloucestershire. Key Responsibilities Develop and maintain relationships with high-net-worth individuals and key partners. Secure significant new funds and grow Quartet s endowment. Broker strategic partnerships to support disadvantaged communities. Lead and motivate a team delivering philanthropy, grant-making, research, and pro bono services. Represent Quartet at events and networks to raise our profile. Essential Criteria Proven experience in philanthropy and donor relationship management. Track record of securing major gifts or revenue funding. Strong strategic thinking and leadership skills. Excellent networking and communication abilities. Experience in the charitable sector and managing teams. Salary & Benefits £55,000 £60,000 per annum, depending on experience. Benefits include 6% employer pension contribution, health benefits scheme, Employee Assistance Programme, Cycle to Work scheme, and generous holiday entitlement. Location Based at our central Bristol office with travel across the region. Hybrid working available. How to Apply Download the Recruitment Pack and Application Form from our website.
Jan 03, 2026
Full time
Quartet Community Foundation is seeking a visionary and strategic leader to join our senior team as Director of Development. This new role will drive our ambitious strategy, building partnerships, securing new funding, and growing our endowment to £100 million to support communities across Bristol, Bath & North East Somerset, North Somerset, and South Gloucestershire. Key Responsibilities Develop and maintain relationships with high-net-worth individuals and key partners. Secure significant new funds and grow Quartet s endowment. Broker strategic partnerships to support disadvantaged communities. Lead and motivate a team delivering philanthropy, grant-making, research, and pro bono services. Represent Quartet at events and networks to raise our profile. Essential Criteria Proven experience in philanthropy and donor relationship management. Track record of securing major gifts or revenue funding. Strong strategic thinking and leadership skills. Excellent networking and communication abilities. Experience in the charitable sector and managing teams. Salary & Benefits £55,000 £60,000 per annum, depending on experience. Benefits include 6% employer pension contribution, health benefits scheme, Employee Assistance Programme, Cycle to Work scheme, and generous holiday entitlement. Location Based at our central Bristol office with travel across the region. Hybrid working available. How to Apply Download the Recruitment Pack and Application Form from our website.
Build something new. Shape the future. Make a real impact. The Infection Prevention Society (IPS) is a leading professional charity for infection prevention and control in the UK and Ireland. With 2,100 members across health and care professions, we exist to advance education in infection prevention for the benefit of the community. And we're at a pivotal moment. We've built the foundations - modern infrastructure, professional team working alongside our volunteer leadership, strong governance - and now we're ready to scale our impact. We need someone to help us unlock new opportunities and expand what we can offer our members and the communities they serve. That's where you come in. As our first Commercial Director, you'll have the autonomy to establish commercial capability from the ground up. You'll build partnerships with health and care organisations, create revenue streams that strengthen our mission including leading the development of training courses that reach new audiences: supporting our members to prevent infections and save lives. This is a unique opportunity to combine commercial expertise with charitable purpose. You'll have the freedom to develop innovative strategies, build partnerships that matter, and create revenue streams that strengthen our capacity to serve our members and prevent infections. The role offers flexibility (four days per week, home-based) and genuine autonomy to shape your approach. What You'll Do Build corporate partnerships: Build relationships and partnerships with businesses that have an interest in infection prevention Enhance events revenue: Enhance and develop sponsorship opportunities across our annual conference, events, and webinar programmes Explore new opportunities: Identify emerging revenue streams from consultancy, publications, and membership growth into new professional sectors Shape training course development: Scope and develop infection prevention courses that generate income whilst advancing our educational mission Who We're Looking For You're an experienced commercial professional with a proven track record of generating revenue through partnerships, training programmes, or business development. You might come from membership organisations, professional bodies, charities, education or healthcare settings, or from B2B commercial roles with clear transferable skills. You have the entrepreneurial confidence to build something new, the strategic thinking to identify opportunities, and the relationship skills to turn those opportunities into sustainable partnerships. You're equally comfortable developing pricing models and financial projections as you are crafting compelling partnership proposals. Most importantly, you understand that commercial success and charitable purpose aren't opposing forces - they're complementary. You want your commercial expertise to strengthen a charity's capacity to serve its members and achieve its mission. What We Offer Build something new: Establish new commercial capability in a respected healthcare organisation Autonomy and influence: Freedom to develop your own strategies with CEO mentorship and Board support Meaningful work: Direct contribution to preventing infections and protecting public health Senior leadership role: Strategic responsibility and genuine influence on organisational direction Flexibility: Four days per week (£42,400 per annum / £53,000 FTE), home-based with regular UK travel Growth potential: 12-month fixed-term contract with potential for extension or permanent conversion Why Now? As a charity, IPS exists to advance education in infection prevention for the benefit of the community. We're at an exciting stage of development, having evolved from a volunteer-led organisation to a professional operation with dedicated staff working alongside our expert volunteer leadership. We've modernised our infrastructure, enhanced our conference programme, and strengthened governance. The foundations are in place. Now we need dedicated commercial expertise to unlock our full potential and accelerate our growth. This role will genuinely shape the future of the charity - the partnerships you build, the courses you develop, and the strategies you implement will determine our capacity to expand our reach and deepen our impact over the coming years. Key Details Role: Commercial Director Contract: 12-month fixed-term (potential for extension/permanent conversion) Hours: Four days per week (0.8 FTE) Salary: £42,400 per annum (£53,000 FTE) Location: Home-based with regular UK travel How to Apply Download the full recruitment pack for detailed role responsibilities and person specification. To apply, please submit your your CV (maximum 3 pages) and covering letter (maximum 2 pages). Applications close 10pm on Sunday 11 th January 2026. Your relevant experience in commercial/business development Your track record of revenue generation with specific examples Why you're interested in this role and IPS How your skills match the person specification For an informal discussion about the role, please contact Dr Alex Rhys, Chief Executive Officer at
Jan 03, 2026
Full time
Build something new. Shape the future. Make a real impact. The Infection Prevention Society (IPS) is a leading professional charity for infection prevention and control in the UK and Ireland. With 2,100 members across health and care professions, we exist to advance education in infection prevention for the benefit of the community. And we're at a pivotal moment. We've built the foundations - modern infrastructure, professional team working alongside our volunteer leadership, strong governance - and now we're ready to scale our impact. We need someone to help us unlock new opportunities and expand what we can offer our members and the communities they serve. That's where you come in. As our first Commercial Director, you'll have the autonomy to establish commercial capability from the ground up. You'll build partnerships with health and care organisations, create revenue streams that strengthen our mission including leading the development of training courses that reach new audiences: supporting our members to prevent infections and save lives. This is a unique opportunity to combine commercial expertise with charitable purpose. You'll have the freedom to develop innovative strategies, build partnerships that matter, and create revenue streams that strengthen our capacity to serve our members and prevent infections. The role offers flexibility (four days per week, home-based) and genuine autonomy to shape your approach. What You'll Do Build corporate partnerships: Build relationships and partnerships with businesses that have an interest in infection prevention Enhance events revenue: Enhance and develop sponsorship opportunities across our annual conference, events, and webinar programmes Explore new opportunities: Identify emerging revenue streams from consultancy, publications, and membership growth into new professional sectors Shape training course development: Scope and develop infection prevention courses that generate income whilst advancing our educational mission Who We're Looking For You're an experienced commercial professional with a proven track record of generating revenue through partnerships, training programmes, or business development. You might come from membership organisations, professional bodies, charities, education or healthcare settings, or from B2B commercial roles with clear transferable skills. You have the entrepreneurial confidence to build something new, the strategic thinking to identify opportunities, and the relationship skills to turn those opportunities into sustainable partnerships. You're equally comfortable developing pricing models and financial projections as you are crafting compelling partnership proposals. Most importantly, you understand that commercial success and charitable purpose aren't opposing forces - they're complementary. You want your commercial expertise to strengthen a charity's capacity to serve its members and achieve its mission. What We Offer Build something new: Establish new commercial capability in a respected healthcare organisation Autonomy and influence: Freedom to develop your own strategies with CEO mentorship and Board support Meaningful work: Direct contribution to preventing infections and protecting public health Senior leadership role: Strategic responsibility and genuine influence on organisational direction Flexibility: Four days per week (£42,400 per annum / £53,000 FTE), home-based with regular UK travel Growth potential: 12-month fixed-term contract with potential for extension or permanent conversion Why Now? As a charity, IPS exists to advance education in infection prevention for the benefit of the community. We're at an exciting stage of development, having evolved from a volunteer-led organisation to a professional operation with dedicated staff working alongside our expert volunteer leadership. We've modernised our infrastructure, enhanced our conference programme, and strengthened governance. The foundations are in place. Now we need dedicated commercial expertise to unlock our full potential and accelerate our growth. This role will genuinely shape the future of the charity - the partnerships you build, the courses you develop, and the strategies you implement will determine our capacity to expand our reach and deepen our impact over the coming years. Key Details Role: Commercial Director Contract: 12-month fixed-term (potential for extension/permanent conversion) Hours: Four days per week (0.8 FTE) Salary: £42,400 per annum (£53,000 FTE) Location: Home-based with regular UK travel How to Apply Download the full recruitment pack for detailed role responsibilities and person specification. To apply, please submit your your CV (maximum 3 pages) and covering letter (maximum 2 pages). Applications close 10pm on Sunday 11 th January 2026. Your relevant experience in commercial/business development Your track record of revenue generation with specific examples Why you're interested in this role and IPS How your skills match the person specification For an informal discussion about the role, please contact Dr Alex Rhys, Chief Executive Officer at
Overview / About us Lumanity is dedicated to improving health outcomes by accelerating and optimizing access to life-changing medicines. As a global strategic partner that brings together strategy, evidence, engagement, and technology, we were designed to engineer breakthrough value to tackle our clients' toughest challenges by revolutionizing how value is generated, demonstrated, and communicated. Responsibilities / Position overview Our market research Insights Team are seeking a director of qualitative and quantitative market research to join their dedicated Insights Team, working hybrid from our London office, approx. 2 days per week. The purpose of this role is as follows: To play a leading role in the development and growth of Lumanity's primary market research team To maintain and build key accounts to generate revenue and drive growth and profitability To lead on, and provide support across multiple qualitative and/or quantitative projects to deliver innovative client research solutions to build client satisfaction To provide detailed, advanced knowledge of complex research methodologies To provide effective coaching, leadership, and management to motivate and develop direct reports and work teams Qualifications 8 - 10 years' experience in research or professional services organisation 8 - 10 years' experience in research-based project management role 5+ years in ad-hoc, primary research, within a commercial setting Extensive healthcare and therapy area knowledge Strong knowledge across research methodologies and practices - with demonstration of creativity and flair to develop thinking further Proven skills and track record in project and account management, with outstanding client communication and influencing skills A strong track record at business generation - both with new and existing clients Advanced leadership and management skills Computer proficient: Outlook, Word, PowerPoint and Excel Benefits Competitive salary Bonus Pension Private Healthcare Dental Insurance Enhanced eye care Electric Car Scheme Holiday that increases with tenure Option to buy / sell holiday annually Staggered working hours
Jan 03, 2026
Full time
Overview / About us Lumanity is dedicated to improving health outcomes by accelerating and optimizing access to life-changing medicines. As a global strategic partner that brings together strategy, evidence, engagement, and technology, we were designed to engineer breakthrough value to tackle our clients' toughest challenges by revolutionizing how value is generated, demonstrated, and communicated. Responsibilities / Position overview Our market research Insights Team are seeking a director of qualitative and quantitative market research to join their dedicated Insights Team, working hybrid from our London office, approx. 2 days per week. The purpose of this role is as follows: To play a leading role in the development and growth of Lumanity's primary market research team To maintain and build key accounts to generate revenue and drive growth and profitability To lead on, and provide support across multiple qualitative and/or quantitative projects to deliver innovative client research solutions to build client satisfaction To provide detailed, advanced knowledge of complex research methodologies To provide effective coaching, leadership, and management to motivate and develop direct reports and work teams Qualifications 8 - 10 years' experience in research or professional services organisation 8 - 10 years' experience in research-based project management role 5+ years in ad-hoc, primary research, within a commercial setting Extensive healthcare and therapy area knowledge Strong knowledge across research methodologies and practices - with demonstration of creativity and flair to develop thinking further Proven skills and track record in project and account management, with outstanding client communication and influencing skills A strong track record at business generation - both with new and existing clients Advanced leadership and management skills Computer proficient: Outlook, Word, PowerPoint and Excel Benefits Competitive salary Bonus Pension Private Healthcare Dental Insurance Enhanced eye care Electric Car Scheme Holiday that increases with tenure Option to buy / sell holiday annually Staggered working hours
Vice President - Industrial, Chemicals & Energy Department: Sector Employment Type: Permanent - Full Time Location: Cambridge Description Who we are Sagentia Innovation provides leading-edge product development and independent advisory services to a broad range of companies from some of the world's leading and best-known multinationals, to start-up disruptors. We operate projects ranging in scale from £10k to £10m and serve customers across the medical, industrial, chemicals and energy, food and beverage, and consumer industry sectors. We are part of Science Group (AIM:SAG), which has more than ten offices globally, two UK-based dedicated R&D innovation centers and more than 650 employees. Our R&D consultancy projects are delivered from our UK offices. The opportunity We are looking for a senior commercial person with significant experience of R&D or Innovation in a relevant industrial market R&D to join Sagentia Innovation's dynamic and growing team in our Harston or Epsom office. Areas of expertise will likely be aligned with cross-cutting campaigns such as fluid handling, specialty chemicals and sustainable innovation. Reporting into the Managing Partner, Industrial, Chemicals & Energy, you will play a key role in contributing to the continued growth and success of the business. To be successful in this role you will lead business development and client relationship management activities drawing upon your R&D background. You will provide input to the strategy and will ultimately be responsible for profitable sales and successful project delivery within nominated accounts and sub-sector campaigns. You will have the opportunity to travel overseas to visit and work with our clients; it is expected that you will be travelling around 25% of your time (US, Europe and Asia). Key Responsibilities Business Development within target industries: Collaborate with Business Development Managers within the Group; source new sales leads through proactive sales & marketing activities. Visit prospects to identify potential client needs sell the value proposition of Sagentia Innovation. Own and coordinate the writing and delivery of compelling sales & marketing material (e.g. discussion documents, proposals, case studies, capability decks) Take direct ownership of the sales process, including specifically the identification, profession and closing of sales opportunities contributing to the growth of the sector sales pipeline Responsible for reviewing proposals and project deliverables prior to client release Account management, within a set of nominated key accounts: Act as main point of contact between Sagentia Innovation and client account. Network widely to maximize exposure to Sagentia Innovation within the client's organization Seek opportunities within target accounts to grow additional revenue streams for Sagentia Innovation. Maintain sales and revenue forecast Responsible for client communication on commercial matters; ensure issues are addressed that are raised by the client or by Sagentia Innovation. Technical/Clinical Domain Leadership within specific market sub-sectors: Establish areas of opportunity within specific market sub-sectors, working with our marketing team Take lead on messaging and speak at events on key thought leadership topics Feedback market information to the technical & marketing teams to support product and service development Contract management Responsible for negotiating contracts; work with the Managing Partner and the Group's executive team as appropriate Demonstrate commercial and business awareness and manage situations effectively that will enhance the brand and perception of Sagentia Innovation Oversee project delivery Oversee and where necessary provide high level contribution to project delivery ensuring it meets client requirements Link client stakeholder needs with technical delivery of project and where appropriate translate technical delivery into client language Where appropriate lead delivery meetings/facilitate workshops etc. Skills, Knowledge and Expertise Experience & Qualifications Degree qualifications to Masters/PhD level from an Engineering or Science background preferred; MBA would be beneficial Experience of industrial R&D and Innovation You will have carried out a similar role in another fee-for-service business in either a commercial role or a client-facing Programme Management role. Approximately 10+ years post education work experience Experience of operating at a senior level (CXO, VP or R&D Director) within large blue chip corporates and startups Experience in delivering against defined sales and business development targets Evidence of success in building a rapport and trust in B2B relationships Experience of new product/device introduction Experience of operating with US, EU and Asian organisations/markets would be highly desirable. Career Development We are committed to career development and make a focussed effort to offer tailored professional training and mentoring to allow each individual to thrive within their environment and realize personal potential. Benefits We offer a competitive salary and benefits package.
Jan 03, 2026
Full time
Vice President - Industrial, Chemicals & Energy Department: Sector Employment Type: Permanent - Full Time Location: Cambridge Description Who we are Sagentia Innovation provides leading-edge product development and independent advisory services to a broad range of companies from some of the world's leading and best-known multinationals, to start-up disruptors. We operate projects ranging in scale from £10k to £10m and serve customers across the medical, industrial, chemicals and energy, food and beverage, and consumer industry sectors. We are part of Science Group (AIM:SAG), which has more than ten offices globally, two UK-based dedicated R&D innovation centers and more than 650 employees. Our R&D consultancy projects are delivered from our UK offices. The opportunity We are looking for a senior commercial person with significant experience of R&D or Innovation in a relevant industrial market R&D to join Sagentia Innovation's dynamic and growing team in our Harston or Epsom office. Areas of expertise will likely be aligned with cross-cutting campaigns such as fluid handling, specialty chemicals and sustainable innovation. Reporting into the Managing Partner, Industrial, Chemicals & Energy, you will play a key role in contributing to the continued growth and success of the business. To be successful in this role you will lead business development and client relationship management activities drawing upon your R&D background. You will provide input to the strategy and will ultimately be responsible for profitable sales and successful project delivery within nominated accounts and sub-sector campaigns. You will have the opportunity to travel overseas to visit and work with our clients; it is expected that you will be travelling around 25% of your time (US, Europe and Asia). Key Responsibilities Business Development within target industries: Collaborate with Business Development Managers within the Group; source new sales leads through proactive sales & marketing activities. Visit prospects to identify potential client needs sell the value proposition of Sagentia Innovation. Own and coordinate the writing and delivery of compelling sales & marketing material (e.g. discussion documents, proposals, case studies, capability decks) Take direct ownership of the sales process, including specifically the identification, profession and closing of sales opportunities contributing to the growth of the sector sales pipeline Responsible for reviewing proposals and project deliverables prior to client release Account management, within a set of nominated key accounts: Act as main point of contact between Sagentia Innovation and client account. Network widely to maximize exposure to Sagentia Innovation within the client's organization Seek opportunities within target accounts to grow additional revenue streams for Sagentia Innovation. Maintain sales and revenue forecast Responsible for client communication on commercial matters; ensure issues are addressed that are raised by the client or by Sagentia Innovation. Technical/Clinical Domain Leadership within specific market sub-sectors: Establish areas of opportunity within specific market sub-sectors, working with our marketing team Take lead on messaging and speak at events on key thought leadership topics Feedback market information to the technical & marketing teams to support product and service development Contract management Responsible for negotiating contracts; work with the Managing Partner and the Group's executive team as appropriate Demonstrate commercial and business awareness and manage situations effectively that will enhance the brand and perception of Sagentia Innovation Oversee project delivery Oversee and where necessary provide high level contribution to project delivery ensuring it meets client requirements Link client stakeholder needs with technical delivery of project and where appropriate translate technical delivery into client language Where appropriate lead delivery meetings/facilitate workshops etc. Skills, Knowledge and Expertise Experience & Qualifications Degree qualifications to Masters/PhD level from an Engineering or Science background preferred; MBA would be beneficial Experience of industrial R&D and Innovation You will have carried out a similar role in another fee-for-service business in either a commercial role or a client-facing Programme Management role. Approximately 10+ years post education work experience Experience of operating at a senior level (CXO, VP or R&D Director) within large blue chip corporates and startups Experience in delivering against defined sales and business development targets Evidence of success in building a rapport and trust in B2B relationships Experience of new product/device introduction Experience of operating with US, EU and Asian organisations/markets would be highly desirable. Career Development We are committed to career development and make a focussed effort to offer tailored professional training and mentoring to allow each individual to thrive within their environment and realize personal potential. Benefits We offer a competitive salary and benefits package.
ERP Programme Manager (Contract) Local Government Enterprise Transformation Multi-Year Programme A Council is embarking on one of its most significant digital transformation programmes: the delivery of a single, enterprise-wide ERP platform spanning Finance, HR, Payroll and Procurement. This role offers a rare opportunity to lead a flagship public-sector ERP programme end-to-end, shaping how a major local authority operates for the next decade. Panoramic Associates are seeking an exceptional ERP Programme Manager with a proven track record of delivering complex, multi-supplier ERP programmes at scale. Overview: End-to-end leadership of a large, high-impact ERP programme, from procurement through implementation, go-live and benefits realisation Full accountability for delivery, governance, risk and supplier performance Influence at the highest levels, working closely with Executive Sponsors, Programme Board, senior officers and delivery partners A long-term contract aligned to a multi-year roadmap, offering continuity, challenge, and tangible legacy This is not a recovery or BAU role. It is a greenfield-style transformation, where strategic judgement and delivery discipline are equally critical. What you'll need to demonstrate: Senior ERP delivery leadership experience (Programme Manager / Programme Director) Proven success delivering large-scale ERP implementations, ideally within local government or complex public-sector environments Deep understanding of Finance, HR, Payroll and Procurement operating models Strong governance mindset, balanced with pragmatism and pace Experience leading multi-supplier ecosystems (ERP vendor, SI, implementation partner) Credibility at Board level with the ability to translate strategy into executable delivery Why This Role Stands Out True ownership: clear accountability, authority, and executive backing Scale & complexity: enterprise systems, regulatory context, and organisational change Purpose-driven delivery: technology transformation that directly supports frontline public services Professional respect: a role designed for senior leaders, not micromanagement Contract Details Contract role (IR35 status subject to determination) Long-term engagement aligned to programme milestones Hybrid working with regular on-site engagement If you are a senior ERP leader who thrives on complexity, governance, and delivering outcomes that matter, this programme will stretch and reward you in equal measure. Apply to start a conversation.
Jan 03, 2026
Contractor
ERP Programme Manager (Contract) Local Government Enterprise Transformation Multi-Year Programme A Council is embarking on one of its most significant digital transformation programmes: the delivery of a single, enterprise-wide ERP platform spanning Finance, HR, Payroll and Procurement. This role offers a rare opportunity to lead a flagship public-sector ERP programme end-to-end, shaping how a major local authority operates for the next decade. Panoramic Associates are seeking an exceptional ERP Programme Manager with a proven track record of delivering complex, multi-supplier ERP programmes at scale. Overview: End-to-end leadership of a large, high-impact ERP programme, from procurement through implementation, go-live and benefits realisation Full accountability for delivery, governance, risk and supplier performance Influence at the highest levels, working closely with Executive Sponsors, Programme Board, senior officers and delivery partners A long-term contract aligned to a multi-year roadmap, offering continuity, challenge, and tangible legacy This is not a recovery or BAU role. It is a greenfield-style transformation, where strategic judgement and delivery discipline are equally critical. What you'll need to demonstrate: Senior ERP delivery leadership experience (Programme Manager / Programme Director) Proven success delivering large-scale ERP implementations, ideally within local government or complex public-sector environments Deep understanding of Finance, HR, Payroll and Procurement operating models Strong governance mindset, balanced with pragmatism and pace Experience leading multi-supplier ecosystems (ERP vendor, SI, implementation partner) Credibility at Board level with the ability to translate strategy into executable delivery Why This Role Stands Out True ownership: clear accountability, authority, and executive backing Scale & complexity: enterprise systems, regulatory context, and organisational change Purpose-driven delivery: technology transformation that directly supports frontline public services Professional respect: a role designed for senior leaders, not micromanagement Contract Details Contract role (IR35 status subject to determination) Long-term engagement aligned to programme milestones Hybrid working with regular on-site engagement If you are a senior ERP leader who thrives on complexity, governance, and delivering outcomes that matter, this programme will stretch and reward you in equal measure. Apply to start a conversation.
Senior Chartered Building Surveyor Working with a Leading Construction Consultancy We are delighted to be partnering with a leading UK construction consultancy to recruit a Senior Level Chartered Building Surveyor to join their established Technical Due Diligence (TDD) & Building Surveying team. This is an excellent opportunity to work within a highly respected specialist division delivering high-quality advisory services across the UK and occasionally pan-Europe. The Role You will play a key role in delivering transactional TDD instructions, supported by a varied workload including technical advisory, professional building surveying and a select amount of heritage-related work. The role will suit a technically strong, commercially aware surveyor who enjoys variety and can manage multiple concurrent instructions. Working as part of a larger commission team, you will be client-facing, delivering exceptional service and ensuring projects are completed on time, within budget, and to the highest professional standards. This position carries significant responsibility and offers clear progression opportunities within a successful and growing specialist team. Key Responsibilities Lead and deliver Technical Due Diligence reports, assessing building condition, identifying key risks, quantifying severity, and providing mitigation recommendations. Manage and deliver a variety of technical consultancy commissions, including condition surveys, TDD, occasional dilapidations, and professional advisory services. Work closely with Project Managers and Team Leaders to maintain strong financial control, ensuring profitability of instructions. Communicate clearly with clients and internal teams to ensure smooth project delivery and timely information flow. Provide regular updates to the Sector Director on project status, progress, and commercial performance. Support, mentor, and supervise junior surveyors within the team. Qualifications & Experience Degree in Building Surveying and MRICS qualified. Strong technical ability with broad experience across commercial property. Experience in Technical Due Diligence and Condition Surveys. Multi-disciplinary experience with the ability to take a broader, strategic view. Demonstrable ability to manage project risks and adapt to demanding deadlines. Well-developed knowledge of technical, legislative, and commercial requirements. Understanding of the transaction process and funders' needs. Excellent communication skills with the ability to build strong client relationships. Strong organisational skills with the ability to manage multiple instructions simultaneously. This role comes with an excellent benefits package and career progression Aldwych Consulting values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Jan 03, 2026
Full time
Senior Chartered Building Surveyor Working with a Leading Construction Consultancy We are delighted to be partnering with a leading UK construction consultancy to recruit a Senior Level Chartered Building Surveyor to join their established Technical Due Diligence (TDD) & Building Surveying team. This is an excellent opportunity to work within a highly respected specialist division delivering high-quality advisory services across the UK and occasionally pan-Europe. The Role You will play a key role in delivering transactional TDD instructions, supported by a varied workload including technical advisory, professional building surveying and a select amount of heritage-related work. The role will suit a technically strong, commercially aware surveyor who enjoys variety and can manage multiple concurrent instructions. Working as part of a larger commission team, you will be client-facing, delivering exceptional service and ensuring projects are completed on time, within budget, and to the highest professional standards. This position carries significant responsibility and offers clear progression opportunities within a successful and growing specialist team. Key Responsibilities Lead and deliver Technical Due Diligence reports, assessing building condition, identifying key risks, quantifying severity, and providing mitigation recommendations. Manage and deliver a variety of technical consultancy commissions, including condition surveys, TDD, occasional dilapidations, and professional advisory services. Work closely with Project Managers and Team Leaders to maintain strong financial control, ensuring profitability of instructions. Communicate clearly with clients and internal teams to ensure smooth project delivery and timely information flow. Provide regular updates to the Sector Director on project status, progress, and commercial performance. Support, mentor, and supervise junior surveyors within the team. Qualifications & Experience Degree in Building Surveying and MRICS qualified. Strong technical ability with broad experience across commercial property. Experience in Technical Due Diligence and Condition Surveys. Multi-disciplinary experience with the ability to take a broader, strategic view. Demonstrable ability to manage project risks and adapt to demanding deadlines. Well-developed knowledge of technical, legislative, and commercial requirements. Understanding of the transaction process and funders' needs. Excellent communication skills with the ability to build strong client relationships. Strong organisational skills with the ability to manage multiple instructions simultaneously. This role comes with an excellent benefits package and career progression Aldwych Consulting values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Position: Funeral Service Specialist Level One Location: J Haynes Funeral Directors, Eccleshall Job Type: Part-Time, Permanent Salary: £13,384.80 per annum plus commission (OTE: £2-3k per annum) We're looking for an empathetic and well-organised individual to join our team at J Haynes Funeral Directors as a Funeral Service Specialist (Level One) click apply for full job details
Jan 03, 2026
Full time
Position: Funeral Service Specialist Level One Location: J Haynes Funeral Directors, Eccleshall Job Type: Part-Time, Permanent Salary: £13,384.80 per annum plus commission (OTE: £2-3k per annum) We're looking for an empathetic and well-organised individual to join our team at J Haynes Funeral Directors as a Funeral Service Specialist (Level One) click apply for full job details
Position: Funeral Service Specialist - Level One Location: Asian Funeral Directors, Handsworth, Birmingham Job Type: Full -Time, 12 Month Fixed Term Contract Salary: £25,652 per annum We're looking for an empathetic and well-organised individual to join our team at Asian Funeral Directors, as a Funeral Service Specialist (Level One) click apply for full job details
Jan 03, 2026
Full time
Position: Funeral Service Specialist - Level One Location: Asian Funeral Directors, Handsworth, Birmingham Job Type: Full -Time, 12 Month Fixed Term Contract Salary: £25,652 per annum We're looking for an empathetic and well-organised individual to join our team at Asian Funeral Directors, as a Funeral Service Specialist (Level One) click apply for full job details
Position: Funeral Service Specialist - Level One Location: Fields Funeral Directors, Nethergate, Westwoodside Job Type: Full-Time, 6 Months Fixed Term Contract Salary: £25,652 pro rata We're looking for an empathetic and well-organised individual to join our team at Fields Funeral Directors as a Funeral Service Specialist (Level One) click apply for full job details
Jan 03, 2026
Full time
Position: Funeral Service Specialist - Level One Location: Fields Funeral Directors, Nethergate, Westwoodside Job Type: Full-Time, 6 Months Fixed Term Contract Salary: £25,652 pro rata We're looking for an empathetic and well-organised individual to join our team at Fields Funeral Directors as a Funeral Service Specialist (Level One) click apply for full job details
Position: Funeral Service Specialist Level One Location: R Davies & Son Funeral Directors, Bedminster, Bristol Job Type: Full-Time, Permanent Salary: £25,652.00 per annum plus commission (OTE: £2-3k per annum) We're looking for an empathetic and well-organised individual to join our team at R Davies & Son Funeral Directors as a Funeral Service Specialist (Level One) click apply for full job details
Jan 03, 2026
Full time
Position: Funeral Service Specialist Level One Location: R Davies & Son Funeral Directors, Bedminster, Bristol Job Type: Full-Time, Permanent Salary: £25,652.00 per annum plus commission (OTE: £2-3k per annum) We're looking for an empathetic and well-organised individual to join our team at R Davies & Son Funeral Directors as a Funeral Service Specialist (Level One) click apply for full job details
Position: Funeral Service Specialist - Level One Location: Pickard & Beale Funeral Directors, Maidstone Job Type: Full-Time, permanent Salary: £25,652.00 per annum plus commission (OTE: £2-3k per annum) We're looking for an empathetic and well-organised individual to join our team at Pickard & Beale Funeral Directors as a Mobile Funeral Service Specialist (Level One) click apply for full job details
Jan 03, 2026
Full time
Position: Funeral Service Specialist - Level One Location: Pickard & Beale Funeral Directors, Maidstone Job Type: Full-Time, permanent Salary: £25,652.00 per annum plus commission (OTE: £2-3k per annum) We're looking for an empathetic and well-organised individual to join our team at Pickard & Beale Funeral Directors as a Mobile Funeral Service Specialist (Level One) click apply for full job details
Here at SJT we have long recognised that our role needs to extend beyond simply the provision of entertainment. We firmly believe that culture and creativity bring people together; that the act of sharing stories and experiences helps to build communities; and that, through this collaborative approach, we can be part of helping to solve the challenges our coastal home of Scarborough faces. We are a producing theatre, working locally, regionally and nationally. We offer a year-round programme of high-quality theatre and film, alongside a wide range of participatory work working with all ages and communities, including youth theatres, community choirs, activities for those with dementia, and schools workshops. We ve been growing audiences and participants steadily for the last four years and are now ready both to deepen that engagement and to reach out to new demographics. We want to grow our already fruitful partnership between our marketing and fundraising functions; and we want to explore wider organizational marketing, building the SJT brand locally and nationally. Which is where you come in a collaborative and hands-on Head of Marketing. Whilst your experience and expertise will be important in this role, what is every bit as important to us will be your belief in our vision and purpose and your enthusiasm for what we are trying to achieve. If that sounds like you, we d love you to get in touch. Job Title: Head of Marketing Line managed by: Executive Director Line manages: Marketing Officers, Press Rep, Box Office Manager Job Purpose The Head of Marketing is a member of the Senior Management Team and plays a key role in the development and delivery of the company s marketing, audience engagement and communication strategies. The Head of Marketing is responsible for the delivery of all programme campaigns, as well as working with the Joint Chief Executives on the delivery of a consistent and appropriate external message. Key responsibilities To be responsible for the implementation and continued development of the audience engagement strategy; To lead on the delivery of the brand communications strategy and to work with the Joint Chief Executives on overall brand awareness; To be responsible for the delivery of the company s segmentation strategy and to work with the Senior Management Team to ensure a joined-up approach to audience across the organisation; To work with the Joint Chief Executives and the Senior Management Team on the development and implementation of the digital strategy; To commission appropriate audience research, carry out regular analysis of audience data, including digital / social analytics, and use insight gathered to help inform future campaigns, audience development and programming plans; To oversee the effective use of SJT s box office and CRM system including management of the relationship with Spektrix; To set and manage sales targets and pricing strategy in consultation with the Executive Director. Person Specification Proven experience in delivering and developing audience engagement strategies Proven expertise in planning and implementing audience campaigns to meet or exceed objectives Expertise in analysing audience data and reporting on insights Great attention to detail, with experience of proofreading and adapting campaigns to deliver in line with both strategic goals and brand guidelines Experience in planning and implementing digital content (website, social, video etc.) to meet or exceed audience objectives Proven ability to track and monitor the effectiveness of campaigns Proven ability in developing and managing budgets A love for theatre and a desire to bring people together to share experiences and stories
Jan 03, 2026
Full time
Here at SJT we have long recognised that our role needs to extend beyond simply the provision of entertainment. We firmly believe that culture and creativity bring people together; that the act of sharing stories and experiences helps to build communities; and that, through this collaborative approach, we can be part of helping to solve the challenges our coastal home of Scarborough faces. We are a producing theatre, working locally, regionally and nationally. We offer a year-round programme of high-quality theatre and film, alongside a wide range of participatory work working with all ages and communities, including youth theatres, community choirs, activities for those with dementia, and schools workshops. We ve been growing audiences and participants steadily for the last four years and are now ready both to deepen that engagement and to reach out to new demographics. We want to grow our already fruitful partnership between our marketing and fundraising functions; and we want to explore wider organizational marketing, building the SJT brand locally and nationally. Which is where you come in a collaborative and hands-on Head of Marketing. Whilst your experience and expertise will be important in this role, what is every bit as important to us will be your belief in our vision and purpose and your enthusiasm for what we are trying to achieve. If that sounds like you, we d love you to get in touch. Job Title: Head of Marketing Line managed by: Executive Director Line manages: Marketing Officers, Press Rep, Box Office Manager Job Purpose The Head of Marketing is a member of the Senior Management Team and plays a key role in the development and delivery of the company s marketing, audience engagement and communication strategies. The Head of Marketing is responsible for the delivery of all programme campaigns, as well as working with the Joint Chief Executives on the delivery of a consistent and appropriate external message. Key responsibilities To be responsible for the implementation and continued development of the audience engagement strategy; To lead on the delivery of the brand communications strategy and to work with the Joint Chief Executives on overall brand awareness; To be responsible for the delivery of the company s segmentation strategy and to work with the Senior Management Team to ensure a joined-up approach to audience across the organisation; To work with the Joint Chief Executives and the Senior Management Team on the development and implementation of the digital strategy; To commission appropriate audience research, carry out regular analysis of audience data, including digital / social analytics, and use insight gathered to help inform future campaigns, audience development and programming plans; To oversee the effective use of SJT s box office and CRM system including management of the relationship with Spektrix; To set and manage sales targets and pricing strategy in consultation with the Executive Director. Person Specification Proven experience in delivering and developing audience engagement strategies Proven expertise in planning and implementing audience campaigns to meet or exceed objectives Expertise in analysing audience data and reporting on insights Great attention to detail, with experience of proofreading and adapting campaigns to deliver in line with both strategic goals and brand guidelines Experience in planning and implementing digital content (website, social, video etc.) to meet or exceed audience objectives Proven ability to track and monitor the effectiveness of campaigns Proven ability in developing and managing budgets A love for theatre and a desire to bring people together to share experiences and stories
A leading garden industry association is seeking a GIMA Director to oversee daily activities and develop the strategic vision of the association. Responsibilities include managing key industry events, ensuring effective communication with council members, and fostering relationships within the industry. This full-time role requires leadership experience, strong communication skills, and flexibility for travel within the UK. The position offers a salary of £60-£65K plus benefits depending on experience.
Jan 03, 2026
Full time
A leading garden industry association is seeking a GIMA Director to oversee daily activities and develop the strategic vision of the association. Responsibilities include managing key industry events, ensuring effective communication with council members, and fostering relationships within the industry. This full-time role requires leadership experience, strong communication skills, and flexibility for travel within the UK. The position offers a salary of £60-£65K plus benefits depending on experience.
Role: Technical Operations Director Salary: £80,000 Location: Manchester Sector: IT Managed Services Overview We are seeking an experienced, Technical Operations Director to lead technical service excellence across our Managed Services business click apply for full job details
Jan 03, 2026
Full time
Role: Technical Operations Director Salary: £80,000 Location: Manchester Sector: IT Managed Services Overview We are seeking an experienced, Technical Operations Director to lead technical service excellence across our Managed Services business click apply for full job details
Located in the historic town of St Andrews, St Leonards is one of Scotland s leading independent schools, recently named Scottish Independent Secondary School of the Year for Academic Excellence 2026 by The Sunday Times. It is a vibrant, co-educational boarding and day community with a true international outlook. Approaching its 150th Anniversary in 2027, the School is preparing to launch the most ambitious fundraising campaign in its history. This is a career-defining opportunity for an exceptional professional to drive this initiative, instilling a culture of philanthropy that will secure the future of St Leonards for generations to come. Reporting directly to the Head, this post will be targeted with generating £500k+ of revenue and will demand both exceptional relationship building skills and technical fundraising expertise. The successful candidate will have freedom to innovate and make a tangible difference and be able to engage prospective donors and the wider highly supportive Seniors (Alumni) community. You will protect the School s reputation by conducting thorough due diligence on donors and ensuring full compliance with OSCR regulations. You will be responsible for the School s capital and strategic fundraising initiatives supported by the Alumni and Development Officer and will work with the supportive, mission-driven Executive Team and Board of Governors to develop and implement these. To be successful you will be educated to degree level and have knowledge and experience in previous roles where you have developed a demonstrable track record of devising and implementing multi-year fundraising strategies which have allowed you to personally secure 5 and 6 figure gifts from individuals, trusts or foundations. You will possess the financial and legal expertise to structure complex gifts and bring them to completion. More information on the responsibilities of the role and the skills, knowledge and experience required of candidates can be found in the Candidate Pack. St Leonards is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All appointments are subject to a satisfactory PVG check. Interviews are expected to commence in St Andrews week beginning 26th January 2026
Jan 03, 2026
Full time
Located in the historic town of St Andrews, St Leonards is one of Scotland s leading independent schools, recently named Scottish Independent Secondary School of the Year for Academic Excellence 2026 by The Sunday Times. It is a vibrant, co-educational boarding and day community with a true international outlook. Approaching its 150th Anniversary in 2027, the School is preparing to launch the most ambitious fundraising campaign in its history. This is a career-defining opportunity for an exceptional professional to drive this initiative, instilling a culture of philanthropy that will secure the future of St Leonards for generations to come. Reporting directly to the Head, this post will be targeted with generating £500k+ of revenue and will demand both exceptional relationship building skills and technical fundraising expertise. The successful candidate will have freedom to innovate and make a tangible difference and be able to engage prospective donors and the wider highly supportive Seniors (Alumni) community. You will protect the School s reputation by conducting thorough due diligence on donors and ensuring full compliance with OSCR regulations. You will be responsible for the School s capital and strategic fundraising initiatives supported by the Alumni and Development Officer and will work with the supportive, mission-driven Executive Team and Board of Governors to develop and implement these. To be successful you will be educated to degree level and have knowledge and experience in previous roles where you have developed a demonstrable track record of devising and implementing multi-year fundraising strategies which have allowed you to personally secure 5 and 6 figure gifts from individuals, trusts or foundations. You will possess the financial and legal expertise to structure complex gifts and bring them to completion. More information on the responsibilities of the role and the skills, knowledge and experience required of candidates can be found in the Candidate Pack. St Leonards is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All appointments are subject to a satisfactory PVG check. Interviews are expected to commence in St Andrews week beginning 26th January 2026
Thorn Baker is working in collaboration with a large, well established and people driven soft service Facilities Management company, to recruit a Cleaning Regional Director. The Regional Director within this business structure is responsible for leading a £25 - £30 million portfolio within the commercial sector, based within the heart of London. A comprehensive understanding of managing and effectively running a large soft services portfolio, with a streamlined focus on exceptional standards within contract cleaning service delivery. Salary - £75,000 (Plus company vechile & Bonus) Based in London, ECA4 post code area Key responsibilities include Lead, motivate and drive performance across a field-based team of Operations and Account Managers, ensuring high standards of service delivery. Analyse performance metrics and KPI data to develop and implement effective operational strategies, ensuring compliance and continuous improvement. Attend monthly and quarterly review meetings with senior stakeholders, presenting performance updates, reviewing KPI outcomes and conducting regular site visits. Coach, mentor and support management teams, pro-actively addressing customer feedback and driving service excellence. Collaborate closely with internal teams to identify efficiencies, enhance profitability and support overall business objectives. Build strong teams through effective coaching and leadership, with a feet on the ground approach As a Regional Director you ll spend a lot of time supporting your team and addressing their development needs to set them up for success to deliver outstanding service to our clients, whilst building strong external client relationships. This is great opportunity to be instrumental to our clients growth, and you will be our brand advocate when dealing with colleagues and customers, devising strategies to maximise business opportunities. This would suit someone who is looking to join a strategic, people focused business with endless potential for internal promotions and business shares. TE1
Jan 03, 2026
Full time
Thorn Baker is working in collaboration with a large, well established and people driven soft service Facilities Management company, to recruit a Cleaning Regional Director. The Regional Director within this business structure is responsible for leading a £25 - £30 million portfolio within the commercial sector, based within the heart of London. A comprehensive understanding of managing and effectively running a large soft services portfolio, with a streamlined focus on exceptional standards within contract cleaning service delivery. Salary - £75,000 (Plus company vechile & Bonus) Based in London, ECA4 post code area Key responsibilities include Lead, motivate and drive performance across a field-based team of Operations and Account Managers, ensuring high standards of service delivery. Analyse performance metrics and KPI data to develop and implement effective operational strategies, ensuring compliance and continuous improvement. Attend monthly and quarterly review meetings with senior stakeholders, presenting performance updates, reviewing KPI outcomes and conducting regular site visits. Coach, mentor and support management teams, pro-actively addressing customer feedback and driving service excellence. Collaborate closely with internal teams to identify efficiencies, enhance profitability and support overall business objectives. Build strong teams through effective coaching and leadership, with a feet on the ground approach As a Regional Director you ll spend a lot of time supporting your team and addressing their development needs to set them up for success to deliver outstanding service to our clients, whilst building strong external client relationships. This is great opportunity to be instrumental to our clients growth, and you will be our brand advocate when dealing with colleagues and customers, devising strategies to maximise business opportunities. This would suit someone who is looking to join a strategic, people focused business with endless potential for internal promotions and business shares. TE1
Great food in the workplace isn't simply about fuel.It's about increasing productivity and improving performance; it's about happy motivated people and inspiring environments. Our customers are at the heart of everything we do - we live to bring food and people together. We are brave, bold and curious adventurers in food and drink click apply for full job details
Jan 03, 2026
Full time
Great food in the workplace isn't simply about fuel.It's about increasing productivity and improving performance; it's about happy motivated people and inspiring environments. Our customers are at the heart of everything we do - we live to bring food and people together. We are brave, bold and curious adventurers in food and drink click apply for full job details
Position: Funeral Service Specialist Location: T. F. Morritt Funeral Directors, Castleford Job Type: Part-Time, permanent - 20 Hours Per Week Salary: £13,384.80 per annum plus commission (OTE: £2-3k per annum) We're looking for an empathetic and well-organised individual to join our team at T click apply for full job details
Jan 03, 2026
Full time
Position: Funeral Service Specialist Location: T. F. Morritt Funeral Directors, Castleford Job Type: Part-Time, permanent - 20 Hours Per Week Salary: £13,384.80 per annum plus commission (OTE: £2-3k per annum) We're looking for an empathetic and well-organised individual to join our team at T click apply for full job details
This is a senior leadership role accountable for award winning high performing shops that deliver + £3.5m in sales in the context of an ambitious and developing trading strategy. The post holder is directly accountable for sustaining and building this performance leading a team of staff and volunteers and in working as part of the central trading and wider hospice teams. The role combines sales and profit targets, creativity, accountability, empathic people skills and a passion for trading. Our retail business is a key driver for organisational success. The Hospice of St Francis Charity provides essential free care across West Hertfordshire and South Buckinghamshire. More than 80% of the income we spend comes from trading and fundraising. Our retail performance (sales and profit) benchmarks at the very top of the sector with award winning and innovative retail formats supported by a strong volunteer base and shop team delivering outstanding customer service. Main duties and responsibilities: Line management and mentoring 5 direct line reports and oversight accountability for a team of 33 whole time equivalent employees (53 people) and 500 volunteers Maintain and improve our performance at the top of the charity retail sector nationally Hold oversight of leases and ensure effective lease management Accountability for delivering more than £3.5m in annual sales, with levels of engagement, profit and performance that deliver the strategic aims of the Charity Accountability for retail Gift Aid income and HMRC compliance assuring at least £300k annually from retail claims Project manage the process of new shop openings as required Accountability for customer complaints, health and safety, fire safety and environmental health across all retail premises working closely with our estates team to assure compliance Ensure our shops operate as a physical and digital front door to the hospice, creating a dynamic interactive culture Collaborate effectively with peers and colleagues, operating in adherence to the values and ethos of the Hospice Contribute to the design, development and implementation of the trading road map, annual budget and profit projections, annually and over 3- 5-year timescales to match the strategic development timelines of the Charity Maximise the potential of Electronic Point of Sale to drive performance and provide regular KPI reports internally at all levels, motivating the shop teams, in accountability to the Trading Board and our committees, Board and AGM Maintain an up to date understanding of high street trends and charity retail trends and ensure our merchandising, product development, social media and retail innovation maintains our competitive edge Assure windows and shop floors meet the highest standards of engagement and stand out on the high street embedding the owned brand and social impact Accountable for ensuring a programme of community engagement and events where our shops are community hubs Leading projects including lead responsibilities in the set up and opening of new shops Implementation of goal setting, career development reviews and routine and regular supervision and team meetings to build an inspiring successful team culture and empower individual performance Use a range of digital systems effectively in the management of the business and in communication, including social media, on-line analysis of reach and click rates Represent the Trading Directorate at Health and Safety Committee, attend the Trading Board, as required Income generation committee and deputise for the Director at Executive Meetings, deputising for the Director of Sustainable Trading as required Embeds equality, diversity and inclusion across trading processes and practices Represent the organisation as ambassador and contribute to maintaining the wider public presence of the Charity. Key Accountabilities, Responsibilities & Tasks Departmental & Role Specifics Set objectives that are realistic and encourage outstanding performance, in a supportive team culture with effective individual supervision, support and training to ensure our performance continues to benchmark nationally at the top of the charity retail sector. The senior responsible manager in Trading, holding overall accountability for all aspects of our charity retail operation As an ambassador for the organisation maintaining excellent relationships with all suppliers and partners Lead a team of 33 whole time equivalent employees (51 people) and 500 volunteers to deliver at least £3.5m in sales and at least £300k in gift aid annually Ensure our shops operate as a physical and digital front door to the hospice, creating a dynamic interactive culture Lead, manage and coach a culture of openness to engage the diversity of the community as customers, donors, staff and volunteers Detailed understanding and analysis of data from a range of sources in order to collate and provide timely effective verbal and written reports, to agreed schedules, reporting on and managing performance, risk, variance, effectiveness, trends and the cut through impact of innovation Collaborate internally and with external partners to maintain a range of projects with local colleges teaching and training in fashion, design and social media, including joint events and succession pipelines with apprenticeships, DoE volunteer placements and internships Hold oversight of leases and ensure effective lease management Accountability for customer complaints, health and safety, fire safety and environmental health across all retail premises working closely with our estates team to assure compliance Project manage the process of new shop openings as required Collaborate effectively with peers and colleagues, operating in adherence to the values and ethos of the Hospice
Jan 03, 2026
Full time
This is a senior leadership role accountable for award winning high performing shops that deliver + £3.5m in sales in the context of an ambitious and developing trading strategy. The post holder is directly accountable for sustaining and building this performance leading a team of staff and volunteers and in working as part of the central trading and wider hospice teams. The role combines sales and profit targets, creativity, accountability, empathic people skills and a passion for trading. Our retail business is a key driver for organisational success. The Hospice of St Francis Charity provides essential free care across West Hertfordshire and South Buckinghamshire. More than 80% of the income we spend comes from trading and fundraising. Our retail performance (sales and profit) benchmarks at the very top of the sector with award winning and innovative retail formats supported by a strong volunteer base and shop team delivering outstanding customer service. Main duties and responsibilities: Line management and mentoring 5 direct line reports and oversight accountability for a team of 33 whole time equivalent employees (53 people) and 500 volunteers Maintain and improve our performance at the top of the charity retail sector nationally Hold oversight of leases and ensure effective lease management Accountability for delivering more than £3.5m in annual sales, with levels of engagement, profit and performance that deliver the strategic aims of the Charity Accountability for retail Gift Aid income and HMRC compliance assuring at least £300k annually from retail claims Project manage the process of new shop openings as required Accountability for customer complaints, health and safety, fire safety and environmental health across all retail premises working closely with our estates team to assure compliance Ensure our shops operate as a physical and digital front door to the hospice, creating a dynamic interactive culture Collaborate effectively with peers and colleagues, operating in adherence to the values and ethos of the Hospice Contribute to the design, development and implementation of the trading road map, annual budget and profit projections, annually and over 3- 5-year timescales to match the strategic development timelines of the Charity Maximise the potential of Electronic Point of Sale to drive performance and provide regular KPI reports internally at all levels, motivating the shop teams, in accountability to the Trading Board and our committees, Board and AGM Maintain an up to date understanding of high street trends and charity retail trends and ensure our merchandising, product development, social media and retail innovation maintains our competitive edge Assure windows and shop floors meet the highest standards of engagement and stand out on the high street embedding the owned brand and social impact Accountable for ensuring a programme of community engagement and events where our shops are community hubs Leading projects including lead responsibilities in the set up and opening of new shops Implementation of goal setting, career development reviews and routine and regular supervision and team meetings to build an inspiring successful team culture and empower individual performance Use a range of digital systems effectively in the management of the business and in communication, including social media, on-line analysis of reach and click rates Represent the Trading Directorate at Health and Safety Committee, attend the Trading Board, as required Income generation committee and deputise for the Director at Executive Meetings, deputising for the Director of Sustainable Trading as required Embeds equality, diversity and inclusion across trading processes and practices Represent the organisation as ambassador and contribute to maintaining the wider public presence of the Charity. Key Accountabilities, Responsibilities & Tasks Departmental & Role Specifics Set objectives that are realistic and encourage outstanding performance, in a supportive team culture with effective individual supervision, support and training to ensure our performance continues to benchmark nationally at the top of the charity retail sector. The senior responsible manager in Trading, holding overall accountability for all aspects of our charity retail operation As an ambassador for the organisation maintaining excellent relationships with all suppliers and partners Lead a team of 33 whole time equivalent employees (51 people) and 500 volunteers to deliver at least £3.5m in sales and at least £300k in gift aid annually Ensure our shops operate as a physical and digital front door to the hospice, creating a dynamic interactive culture Lead, manage and coach a culture of openness to engage the diversity of the community as customers, donors, staff and volunteers Detailed understanding and analysis of data from a range of sources in order to collate and provide timely effective verbal and written reports, to agreed schedules, reporting on and managing performance, risk, variance, effectiveness, trends and the cut through impact of innovation Collaborate internally and with external partners to maintain a range of projects with local colleges teaching and training in fashion, design and social media, including joint events and succession pipelines with apprenticeships, DoE volunteer placements and internships Hold oversight of leases and ensure effective lease management Accountability for customer complaints, health and safety, fire safety and environmental health across all retail premises working closely with our estates team to assure compliance Project manage the process of new shop openings as required Collaborate effectively with peers and colleagues, operating in adherence to the values and ethos of the Hospice